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Best Western Plus Hotel Longhorn Inn & Suites, Luling

4.5/5  - basé sur 26 notations.
4120 E Pierce Street, 78648-4865, Luling, United States - visualizzare mappa

Per staccare davvero da tutto, vieni a soggiornare al Best Western Plus® Longhorn Inn & Suites, dove il tempo è scandito dai caratteristici mercati agricoli e dallo scorrere del fiume Guadalupe. A pochi minuti dall'hotel c'è il museo dell'industria petrolifera e del gas, un'attrazione impedibile per i viaggiatori che vogliano scoprire uno scorcio autentico della vita in Texas. Fare tubing e andare in canoa sul fiume San Marcos sono attività molto praticate in zona e sono un ottimo modo per rinfrescarsi durante gli afosi mesi estivi. Dalle attività ricreative in acqua ai ritmi di vita lenti, questa regione è perfetta per trascorrere un soggiorno rilassante. A giugno, il festival Watermelon Thump attira visitatori da tutto il Texas al nostro hotel di Luling. La regione ospita il circuito delle Americhe e siamo fieri di offrire ai nostri ospiti una vera e propria seconda casa. Anche il Central Texas Oil Patch Museum è una meta molto frequentata ed è il luogo perfetto per scoprire un po' di cultura e di storia mentre si è in vacanza. Il percorso per canoe Zedler Mill Paddling Trail è una delle attrazioni preferite di chi ama praticare attività in acqua, mentre il Palmetto State Park offre molte opportunità di fare escursioni a piedi e in bicicletta, fare birdwatching o scattare meravigliose fotografie. I dintorni del nostro hotel di Luling offrono numerose possibilità a chi cerca il contatto con la natura. Dal pescare all'andare in canoa, fino all'allenare il tuo swing nel campo da golf municipale di Luling: in zona sono praticati tutti gli sport possibili e immaginabili. Il nostro hotel di Luling, Texas, offre facile accesso all'Interstate 10 e in zona c'è un circuito di Formula 1 per chi vuole vivere un'esperienza all'adrenalina. Ma se sei in città per affari offriamo anche sistemazioni comode e tranquille, per permetterti di lavorare. Alcuni dei nostri ospiti abituali vengono in città per fare affari con la Delray Oil Inc. , l'Oasis Transportation and Marketing Corporation, la Teppco Crude Oil LLC e il Seton E. B. Davis Hospital. Il nostro personale cordiale offre agli ospiti l'autentica ospitalità del sud degli Stati Uniti e il nostro hotel di Luling si trova in un'ottima posizione, dalla quale potrai viaggiare con facilità attraverso la regione. Prenota il tuo prossimo soggiorno nell'accogliente Best Western Plus® Longhorn Inn & Suites, dove potrai fare una vacanza all'insegna del relax! Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel Longhorn Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 26 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
15
Molto buono
7
Nella media
0
Scarso
4
Pessimo
0
CONSULTARE I PARERI SU
Affari Affari
5
Da solo Da solo
6
In coppia In coppia
4
In famiglia In famiglia
8
Viaggio con amici Viaggio con amici
1
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Don't trust them with your credit card!!"

2
20/07/2018

When I checked in I asked to use my point as I am a member with best western. The clerk said sure. She said I was all set and that she only needed a credit card on fire for accidentals that could occur in the room. So I gave her my visa. I have a receipt saying I owe nothing. I check out the next morning and get anoth receipt saying I owe nothing. Then later on that day I check my bank account. And the clerk charged my card with out my permission not once but twice. So I called the hotel and talked to a lady named Pamela who was so ignorant. I explained to her what was going on. And she told me she don't know why and that I should just wait around and see if the moneys goes back to my card. I then told her she is not understanding and that I wasn't supposed to be charged and she said sorry nothing I can do and hung up on me. I called back and asked to speak to a member of management and she refused to give me the managers name. And that no manager had a schedule they just come and go as they please and hung up again. So I called corporate best western and spoke to a gentleman name Kyle who was very nice but did nothing about the way I was treated as a customer who spends a lot of money with there corporation. I am extremely dissatisfied with the customer service and I will rethink ever staying at any best western property again.

"Nice hotel wet/musty room"

4
24/06/2018

We walked in and were impressed with this hotel. Everything looks newer and very clean. We had a couple hiccups. Room keys didn't work twice. We got to the room and it smelled very musty and when we took our shoes off we realized the carpets were wet. I sat on the chair and the couch and they felt wet too. I don't know if it was from the air conditioner or if they had just cleaned the carpets and furniture. Either way we left for most of the day and came back and the smell was pretty bad and carpets and furniture still felt wet. We were so tired we just went to sleep. I would stay here again I think we just ended up getting a room that wasn't quite ready to be stayed in since it was still wet. However we were there for the watermelon thump and it was packed so I don't think we could have switched rooms anyway. If we are back in this area we would stay here again.

"A top quality Best Western "

5
03/06/2018

My wife and I decided to stay here during our trip to Texas and we were definitely impressed with everything. The rate was reasonable. Our room was big and spacious and clean. The bed was comfortable and the sheets were fresh and clean. And the hotel is easily accessible from I-10 at Exit 632. We will definitely stay here again

Richard S, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for very nice review, we are please that we made you stay comfortable during your stay.

"A day off for the holidays"

5
01/06/2018

Had a couple hours off for the holiday, I call in with my rewards number and told what I wanted and it was ready when I got to the lobby. Can right in and signed in and my keys and room was waiting on me.

Richard S, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for your review, we are happy that you enjoyed your holiday weekend.

"Two nights for baseball"

4
29/05/2018

Great hotel, good rooms, friendly staff, good location, breakfast was lacking one day, Ran outsoft some food and there was a line for waffles because that is all they had. Breakfast was fine the next day.

"Best Bang for your Buck"

5
13/05/2018

Need to stay on a budget while traveling and that usually means terrible places.. This place was well worth the low price and I feel proud to have found it. Every single person that I bumped into that works there were super friendly!! Thank you for having us

"Great place to stay and relax"

5
30/04/2018

Great Place to stay and relax. enjoyed quiet. beds and breakfast plus a beautiful staff lady. Location is continent and parking is great. next to Buckees and very nice reception when arrived. excellent

Ed C, Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for your wonder review, we are please that your stay was enjoyable

"Nice Place"

5
30/03/2018

Overall, very nice, friendly hotel. Quiet, clean and large, new looking rooms. The breakfast was also good and inviting. Would definitely stay here again. Even though a storm had knocked out their internet and TV we still enjoyed our stay and enjoyed the town of Luling, Texas.

"Work"

4
09/02/2018

Ashley did a great job when I checked in!! The bed was comfortable and room was clean I would stay there again and recommend to friends! Breakfast was good and when had a problem it was fixed quickly! ??

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for your review I will let Ashley know that you were very pleased with her service. We try to give everyone a great guest experience when they stay with us. I know you have a lot of choices of where you stay when you travel and we really think you for choosing us. We hope the next time you are in the area you will stay with us again and we do thank you for recommending us to others. Have a great day and hope to see you again.

"Nice Hotel"

5
05/02/2018

My stay at the hotel was quite comfortable the lobby area was very clean my room was clean as well and the note said cleaned by Carmen kudos to Her for having excellent cleaning skills. In the morning I made way down and I was greeted by Ashley and Deanne both girls are very sweet and helpful breakfast was very good and the breakfast area was very clean I would highly recommend this hotel and I will come back thank you Ashley Deanne and Carmen for making my stay enjoyable great customer service clean rooms good food and clean hotel

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you so much for your kind review I will see that all three girls know how much you liked them and the great job they did for you. We try very hard to give every guest a great stay experience at our hotel and sounds like we did okay with you. Thank you for staying with us we know you have a lot of choices of places to stay and we really do thank you for choosing us. If you are in the area in the future please stop in and see us again even if you are just passing through we would love to get you a cold bottle of water or a great cup of coffee and just say hello. After you stay with us we consider you family so please stop and see your new family next time.

"Clean and Friendly "

5
25/01/2018

Had to stop because the roads were iced. We we're greeted at the door with a smile. At 10am she got us in a room quickly. The room was very clean and comfortable. Temperature was 18 degrees but we never got cold, even with curtains open, because we were watching cars and trucks slide on the interstate! Good breakfast, waffles, eggs, sausage, buscuits and gravy we're tasty. This was much nicer than the LaQuinta at this exit.

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for letting us know about your stay. I am sorry you had to stay with us because of the weather but am very glad we could take care of you. I am proud of our team here as they do try to give you the best experience they possibly can. Glad you like breakfast and also that we could entertain you with the highway ice show at no extra cost. It was a pleasure serving you at a time of need hopefully the next time you are this way you won't have to stop because of ice. I invite you to just stop in and just have a cup of coffee with us even if you don't need a room you are always welcome at our hotel. Have a great day and God bless

"Great little place"

5
24/01/2018

We were visiting friends for a NYE party there in Luling. The hotel is across the freeway from the famous Bucee's truck stop. We stayed so we wouldn't have to drive home after a NYE party. It was nice and clean. The staff were all very helpful. The rates are nice. I will definitely stay here again, if needed.

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you so much for your kind comments. We do try to give our guest the best experience possible and I am very proud of our employees as they do go out of their way to give our guest a WOW experience. I do hope you enjoyed your NYE party and also the adventure to Bucee Land. Yes if you have never stopped at a Bucee's you are in for a treat it a convenience store on steroids and Texas version of Disneyland. Again I know you have lots of choices when you are traveling and we really are glad you choose us to stay with and if you come back to the area to visit your friends please stop and stay with us again. Have a great and prosperous 2018.

"Great Staff"

5
23/01/2018

Deanna was very helpful and kind. Breakfast had a variety and was set up neatly. Rooms were a great size and the beds were quite comfortable. Hotel is in a convenient location located just off I-10. Definitely recommend this Best Western.

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for the great review. I will pass along your comments to the staff and Deanne. We try to give every guest a WOW experience and it looks like we did with you. We know that you have many choices when traveling of where to stay and we really do thank you for choosing us. If you are back in the area we hope you will stop in and stay with us again if you can't stay at least stop and have a coffee or a cold bottle of water with us. Again thank you for your business and may you have a blessed day.

"Rooms Smelll like Smoke and Neatralizer"

2
03/01/2018

"Smoke Free or Non Smoking" rooms smelled like heavy smoke with neutralizer spray. Rented several rooms for a wedding and they were all the same. The lobby was clean, but the desk clerk was nearly always busy socializing the friends of family that was there visiting. I wouldn't stay here again, unless I took up smoking and wanted to smoke in a non smoking room.

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
I am very sorry that someone had smoked in your room I wish you had let me know I could have put you in a different room. I did inspect your rooms after I read your review and found no Oder or sign that someone had smoked in them. Again I am sorry that you had some kind of Oder in your rooms. I have addressed the front desk problem of visiting and that will not be happening anymore. I just took over this hotel and I am stil working out the kinks that are here. I do hope that if you are in the area you will give us another chance to earn your business.

"Watermelons are not the only treaure in Luling, Texas"

5
28/12/2017

I have long heard of the famous Watermelon Thump in Luling, Texas. And although, I have not attended that festivity, I did get to spend a few days in Luling and stayed to the very clean and well maintained Best Western there. I especially liked the quiet and friendly staff but most of all the great beds. I will be back and hopefully during the famouse Watermelon Thump. 2018

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Bekster we want to thank you for the great review of the hotel and staff. I will pass your comments onto the staff. We really hope you will get to come back and enjoy the Watermelon Thump and eat some of the best watermelon in the U.S. maybe the world. We here at the Best Western Luling try to give every guest a WOW experience and it looks like we did with you. We will be waiting to welcome you back anytime but especially during the Thump make your reservations early as it get kind of crazy around here during the Thump. God bless you and have a wonderful day.

"very friendly staff"

5
21/12/2017

Enjoyed my stay very friendly staff especially i believe her name was Ashley deff will be back Very nice rooms comfortable beds more then enough parking breakfast very hot and fresh would recommend anyone stay here

Ed C, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
I want to thank you for the very nice review. I will pass your kind words on to Ashley and the rest of the staff. It is a real pleasure serving good folks like yourself. We love to give each one of our guest a WOW experience and I believe we did it with you again we do thank you for staying with us and we hope to see you the next time you are in our area. Have a very blessed day and see you soon.

"Amazing!!!!!"

5
01/12/2017

I was traveling alone from Jackson, MS to Mcallen, TX and had been on the road for a straight 14 hrs non stop when I knew I just couldn't keep going and needed to find a room for at least a good 5 to 7 hours to get some rest. I was also on a VERY tight budget and had not factored in a room stay so I was looking for a cheap nights stay as well. I stopped at several places and all were booked solid ( this was at 1 am in the morning) but To my delight I stumbled(and I do mean stumbled... cross eyed, weary, and needing to lay my head down) into this hotel and was greeted by the most amazing staff member, Lisa. This woman was so nice and did everything to help me out. I explained to her that I was alone, had traveled a straight 14 hrs with no rest, was on a very tight budget and was in desperate need of rest. Not only did she go above and beyond to help me obtain a room in my price range, she put me in a very quiet room so that I could get some uninteruppted rest. The hotel was quiet, safe, the beds very comfortable and the room extemely clean. I just cannot say enough about Lisa and the wonderful service she gave me. If I am ever through that region again I defineately would stay again.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for your kind words! We are delighted that Lisa was such a great hostess and that you enjoyed your stay.

"Nice!!"

4
27/11/2017

Beautiful new hotel! Staff couldn't be nicer! I had to leave early before breakfast and was offered a to go bag for breakfast! There's not a lot around for dinner though so stop and eat before you get there.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for taking the time out of your busy day to let us know about your stay. We are glad you enjoyed your stay and we look forward to seeing you again soon.

"Truck broken in"

2
26/11/2017

Parked by the pool area, only spots available at arrival. My truck was broken into. No cameras on property. Spent over 100 on room, and 260 for a new window. Very costly night. Hotel staff called Police to come out. Nothing was done other than that. I didn't expect anything actually. Hotel is a very nice one, but lack of security cameras in parking lot will keep me away from this location.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for your comments regarding your previous stay at the hotel. We all were very sorry about your truck being broken into and this has not happened in my experience of 18 months at this hotel. We apologize deeply and in light of what happened to the truck outside, be be assured we do hold staff and guest security at heart. In terms of the cost of the new window, though we cannot do anything with that, we have credited your BW account with 2000 points. Thank you

"Leisure"

4
15/11/2017

Good Location near IH-10; Bucee's across the freeway. Blakes Cafe in town. The BW Longhorn Luling has a western Decor which look nice. The Hotel floorplan is convenient.. The beds are near new and are confortable sleeping.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
We are glad you enjoyed our decor! Thank you for taking the time to let us know and we hope to see you again soon.

"Small town, nice hotel"

4
12/11/2017

I? was traveling to south Texas on business and needed a place to stay that could accommodate a large truck pulling a long trailer behind it, as well as a comfortable bed to sleep in after a long day of traveling. This was a pleasant surprise in a small town that had only a few hotels. The people were friendly and helpful, and the rooms were clean. I? would stay here again.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for taking the time to let us know we are doing a good job! We appreciate the kind words. We look forward to seeing you again.

"Relaxing stay"

5
12/11/2017

Nice, clean well kept hotel, from the parking lot to the room and breakfast items. I will continue to stay at Best Western hotels in when and will make them my first choice when in need of a overnight stay in the future. The staff at all previous location i have stayed have always been very nice and very helpful. Everything is always in place and the rooms are very clean. I highly recommend and the price is awesome for what you get at Best western compared to some other chains. Check out Best Western next you are in need of a room, you will be glad you stayed their.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
We are glad you enjoyed your stay with us. We look forward to seeing you again soon!

"Kind staff"

5
12/11/2017

Lisa in the front desk is the best, helping weary travelers with her kindness thanks Lisa , worked with us when they were at capacity and found a way to get us a room for cheap very thankful that we ended here

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for taking time out of your busy life to say such kind words. I'm glad Lisa was able to help you get accommodations!

"Lease Trip"

4
10/11/2017

Enjoyed our stay. I wished the breakfast was served until 1030 or 11AM, they stopped service by 930 and was out of several items by 910. The rooms are good size and are comfortable. Conveniant location and the staff is excellent.

"Loud smoke detector"

2
29/10/2017

when turn on heater, the smoke detector was loud and non-stop. I called front desk, no one answer the phone. I took the beeping detector out side the room in the hallway, it still beeping and no one came out. then I leave it there went for breakfast, it was terrible, I had a good experience in other BW hotel for 60 weeks, never had breakfast like this. so not happy.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
I apologize for the inconvenience of having the alarm going off, not to mention the smell. As for the breakfast, we are constantly adding things to improve it and I appreciate what our guests have to say about it. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"enjoyed our stay"

5
26/10/2017

would recommend to anyone to stay here. the lady on the front counter was excellent. the breakfast was not the best but it fixed my hunger before hitting the road. the room was super also. slept like a baby. very quiet and nice atmosphere. I would stay there again.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
We appreciate you taking the time out of your busy day to let us know the staff did an excellent job! We are currently working on making breakfast better. We hope to see you again soon.

"Longhorn Inn & Suites-Luling, Tx--Audrey & Owen"

5
17/04/2017

Had a great experience at this hotel. The room was spacious, very clean and customer service was very good. Hotel is only three years old and a work in progress but is located close to major freeways and there is a Bucee's which has all sorts of foods, clothing, etc...Also, located in Luling, Texas is Subway and Pizza Inn, Dairy Queen and I noticed a couple of Mexican restaurants. Also, is the famous Luling City Market located on the Main street of Luling, Texas which has barbeque and on the Main street are other restaurants.

Lucy E, General Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Thank you for taking the time to let us know about your experience at our hotel and our town. We are glad you had a good time and experienced so much while you were here. We look forward to seeing you again soon!

"Lastest Trip"

5
04/01/2017

Very Nice property.Clean and well maintained.Friendly staff and reasonable rates. The breakfast area was clean and the selection is sufficient.The rooms are easy to access,and the security seems very good.

Gloria B, Guest Relations Manager at Best Western Plus Longhorn Inn & Suites, responded to this review
Dear Frank F We are so glad that you found us to be clean and well maintained. Thank you so much for choosing our Longhorn Inn & Suites and for posting this review of your visit. Please make us your home when you travel in the Luling area. Longhorn Inn & Suites Luling, TX