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Best Western Hotel San Isidro Inn, Laredo

4.5/5  - basé sur 308 notations.
1410 Hospitality Drive, 78045-6542, Laredo, United States - visualizzare mappa

Benvenuto al Best Western San Isidro Inn, rinomato per la tipica ospitalità della regione meridionale del Texas, dove troverai un confort e un servizio clienti imbattibili. Il personale si impegna a offrirti un ottimo servizio clienti, per farti sentire come a casa. Siamo orgogliosi dei servizi che offriamo, poiché siamo molto attenti alle esigenze dei nostri ospiti. La nostra colazione completa è unica come l'hotel. Potrai scegliere tra numerosi piatti, tra cui bistecche, braciole di maiale, uova preparate al momento, salse e tortilla fatte in casa, frutta di stagione appena tagliata e pasticcini appena sfornati. Potrai inoltre gustare pancake deliziosi e toast alla francese, irrorandoli di autentico sciroppo d'acero che ci arriva dal Vermont. La colazione comprende inoltre piatti particolari come i fiocchi d'avena Carolina Creole e spremute di frutta di stagione. Il nostro hotel ha un nuovo look, dai bei giardini nello stile del Sud del Texas alla piscina all'aperto ristrutturata di recente, che rappresenta una vera oasi di relax. Inoltre, le nostre camere sono state rinnovate e comprendono un accesso wireless a Internet ad alta velocità da far invidia agli hotel 5 stelle. Il Best Western San Isidro Inn è una vera oasi a Laredo, nella regione meridionale del Texas.

Best Western

Hotel San Isidro Inn

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Servizio di lavanderia in loco
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 308 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
246
Molto buono
48
Nella media
7
Scarso
4
Pessimo
3
CONSULTARE I PARERI SU
Affari Affari
163
Business Business
117
Da solo Da solo
17
Di coppia Di coppia
13
In coppia In coppia
26
In famiglia In famiglia
87
Viaggio con amici Viaggio con amici
11
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Over the road driver."

5
05/06/2018

The entire staff was very pleasant. From the courteous front desk members to the friendly housekeeping staff. Even down to the breakfast staff and maintenance workers. Very clean and professional. Other Hotels could learn from the example given by these folks..... Thank you, Michael & Beverly Spears. Huntington WV

"Wk end stay"

4
03/06/2018

Good location, homemade breakfast, wifi . Breakfast kept running out and kept bringing out but not enough to serve patrons waiting for certain items on the breakfast menu. Staff very nice. Great service at ck in as well as ck out. Also didn't like the fact that we were on first floor and 3 doors from exit back door that was kept unlocked rather than having to use room key like other hotels do after certain hrs. We arrived passed 2:00 am both nights and just went in thru back door without having to use our key.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. Since we prepare our breakfast fresh each morning we don't like cooking to much for it to get cold for the next guests. It's hard because we get guests coming in at different hours and one concern is that the food is not cold when they serve themselves. I am not sure why doors were not lock because security that we have is suppose to lock them at 10:00 pm. I will definitely look into that matter and thank you for bringing it to my attention. We hope to see you back again soon! Celina-GM

"Very pleased"

5
16/05/2018

My 1st choice to stay at this inn was my best choice. While my father had major Heart surgery I felt safe staying here. The front desk staff were very professional, kind and compassionate. But the lady from the kitchen staff. To bad I don't remember her name. She spoke with me, comforted me & even gave me a hug. I feel blessed to have met her. This would be my place to stay if I needed a place where I felt completely at home.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoyed your stay with us and that our staff was able to comfort you during your stay. We have so many guests who stay here who have family members at the hospital and we always want to make sure they feel right at home and know they are staying with people who care. We have a great team but most important we have a staff who is compassionate as well. We hope your father is doing well and hopefully your next visit will be for pleasure. Celina-GM

"Gorrondona Crews"

5
25/04/2018

The best lodging yet for my crews. The restaurant & rooms are stellar and the staff accommodating. My crews like this place best out of all the hotels in Laredo I've put them in. Beto went out of his way to ensure regular clients & comfort. thanks to all your staff from Gorrondona & Associates!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We want to thank you for taking the time to review our hotel and your feedback. It gives us so much pride when we hear that our guests enjoy our hotel. We have a great team who customer service is our priority and we do all we can to make sure each and everyone feels right at home. We hope to have you all back again soon and from the entire team, thank you!!! Celina - GM

"Well located"

4
17/04/2018

Stayed for a 2 week business trip. This hotel is well located near the highway but not so close that it hummed in the background. Freshly made breakfasts daily were really good. A nice variety especially since I was there for 2 full weeks. No powdered eggs here!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and giving us your feedback. I am so happy to heard that you enjoyed your stay with us. We do offer something different each day for the simple reason that we get travelers who stay with us for several days, surely enjoy having something different each day. We hope you come back to visit us on your next trip whether it's business or pleasure. Celina-GM

"BestWwstern"

4
05/04/2018

The only thing I didn't like is that they put a $25 hold on your card per night that you stay and other hotels like Holiday Inn Express and Suites only old $50 for the entire stay. Other then that the breakfast is good, the area is safe and its close to HEB and Walmart. Challis and Apple bees is close by so is Chick-Fil-A.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. I am sorry that our incidents fee is set up the way it is but every hotel uses a different system and we have set this which we feel is a fair amount per night. We do provide so much more at our hotel than our competition at an affordable price. We hope to see you back again soon. Celina - GM

"San Isidro Inn--Laredo Texas, A Wonderful Stay"

5
01/04/2018

If you visit Laredo, San Isidro Inn--Best Western is the place to stay.We found our room to be in immaculate condition, comfortable bed, great complimentary coffee selection in our room,large spacious room. We would rate our breakfast as a gourmet breakfast. Plenty of home-cooked offerings, Everything was fresh and delicious. A surprise addition was a selection of homemade pastries.Lovely pool with illuminated fountain, very relaxing environment... We will definitely be back and will highly recommend BW San Isidro Inn to our friends.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
I want to thank you for taking the time tor review our hotel and giving us your feedback. It gives us so much pride when we hear that our guests had a great and memorable guest experience during their stay with us. We have a great team who work hard to make our guests feel right at home. Our breakfast is something we take pride in doing for our guests enjoyment and we are happy to hear you did. We look forward to seeing you back again soon! Celina - GM

"Nice and very convenient location."

5
23/03/2018

The rooms were nice and buffet style breakfast was convenient. Didn't get to check out the pool or gym but was an excellent stay from office I was visiting and fast response to issues. Will definitely recommend and go back next time I visit Laredo.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that our hotel was able to accommodate your needs and we hope to see you back again soon,. Celina - GM

"San Isidro Inn - Laredo, A shining star"

5
22/03/2018

A shining star in the world of Best Western properties lies on the north side of Laredo on the Bob Bullock Loop. Not one of those hotels with a spa or thick luxury bath robes but at this price level you get a level of luxury not often found. From extras in your room that you just do not see very often to a morning breakfast unbeaten by any BW I have ever been to. Friendly helpful folks that work to help make your stay as comfortable as possible greet you upon entry and before you know it you are in your room or at the pool doing the same. The pool has been re-worked and is an inviting area enclosed in the center of the buildings like a courtyard. Just get there and enjoy.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am so happy to hear that you enjoyed your stay with us and were able to accommodate your needs. We have a great team who work hard to ensure each and every guest feels right at home. We have work hard to improve our hotel including the swimming pool, guest rooms and our fitness center. All to provide our guest with a great experience. We hope to see you back again soon and again, thank you! Celina - GM

"excelant breakfast"

5
15/03/2018

is very nice and clean. the rooms were nice and the breakfast was awesome people very friendly and had security in the evening. has a very nice swimming pool area that is very relaxing and good fitness room.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are happy to hear that you enjoyed your stay with us. We have a great team who work hard to ensure that each and every guest has a memorable stay with us. We hope to see you back again soon! Celina - GM

"Very good hotel"

5
08/02/2018

I would just like to say that we loved our stay at the Best Western San Isidro Inn in Laredo. Staff was great, special thanks to JJ, Mr. Castro, the security person (which i don't remember his name) and the front desk ladies all of them were very nice and accommodating. We would def come back to this hotel. Also very good breakfast the flour tortillas are the best.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
I want to thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoyed your stay here with us. We have a great team who takes pride in offering our guest the best customer service during their stay. We want our guest to feel right at home and that their stay is memorable so we can see them back again. We hope to see you again soon! Celina - GM

"The Best Western the best hotel in Laredo Texas"

5
28/01/2018

This is a top of the line hotel with friendly employees and nice spacious rooms that are always clean. The beds are comfortable and the large flatscreen TVs have a large selection of channels. The breakfast is always above average with a large selection of fresh fruit. It is located near a Walmart and several restaurants. They also have security at night so you're vehicle has a nice stay too.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank for taking the time to review our hotel and your feedback. I am so happy to hear that you enjoyed your stay with us. Our team works hard to ensure that each and every guest has a memorable stay with us. We hope to see you back again soon! Celina - GM

"Business stay"

5
03/01/2018

I always stay at the Best Western in Laredo, Texas the staff is always friendly and helpful. The hotel is always clean I love that they go out of there way to make me fill at home. the breakfast is so good and always hot when I i get there. I recommend the Best Western hotel to everyone who wants a nice clean stay.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback is important to us. I am so happy to hear that our team did a great job during your stay with us. We work hard to ensure that our guest feel right at home during their stay with us. We hope to see you back again soon! Celina - GM

"Really great place"

5
02/01/2018

Great hotel food was good and so was the room. I didn't have any trouble sleeping as I usually do when spending notes in hotels. The breakfast was very good and even better that it was a buffet style so I could enjoy as much as I pleased.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We want to thank you for taking the time to review our hotel and your feedback. I am so happy to hear that you enjoyed your stay with us. We do all we can to make sure each and every guest has a comfortable and memorable stay with us. We hope you come back and visit us again soon! Celina - GM

"Back to the border"

5
12/12/2017

Best Western San Isidro Inn is still one of my all-time favorite locations to stay and so far the only location in Laredo that I like to stay, just have had no need to look elsewhere. This trip though, I did run into a couple of things that could cause me to pause; 1. Only one hand towel in room 2. AC/Heat was not working but there was a cold front that came in and an open window took care of any temperature problems. Still the only location with a Keurig coffee maker IN YOUR ROOM, and I have been in much more expensive locations that do not offer this amenity. The normal BW Plus things like very good bath linens, premium brand shampoo and soap, not the usual stuff made in China. Very comfortable bed, large TV, spacious room, fridge (WITH A FREEZER) important to ME, micro wave, extra pillow and blanket, beautiful pool and surrounding area, friendly folks, fresh water in lobby enhanced with fruit and a coffee maker (Keurig) there as well. Parking is plentiful just off the loop on north side of town, as a matter of fact, once you leave I-35 onto loop, it is the first hotel that you come to. OH, did I mention that the breakfast is the best ever anywhere of all the places I stay? Those ladies doing the breakfast are top notch!! I'm not talking about a fancy five star eggs benedict fancy truffles etc. etc. but a good ole downhome stick to your ribs items like a good meat, ham and eggs scramble, biscuits and gravy, a cereal, fruit like you are not used to seeing, and plenty of other drinks to keep you satisfied. Try it, You'll like it!!!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel and your feedback. Yes our hotel has nothing but top amenities that we provide our guests and you don't find at most hotels. We take pride in our breakfast to offer a variety of items to suit every guest. Oh and by the way, we did have eggs Benedict at one time but did not go over well with most of our guests so we took them off. We hope to see you back again soon and from our family to yours, Happy Holidays! Celina - GM

"Very comfortable. Wonderful swimming pool"

4
01/12/2017

My wife and I often stay in Best Westerns and this is one of the best we have come across. All aspects of the room were entirely satisfactory. I want to mention two things in particular about this hotel. We stayed for two nights and had a lot of contact with a man called Castro at reception. These people have such an important role in making a visitor's experience good or bad - this man was simply outstanding. He had a pleasant, authoritative and reassuring manner, was unfailingly polite and was able to deal effectively with all of our inquiries. The other thing I want to mention is the swimming pool which was wonderful. Often they have just been fitted in so that the hotel can say they have a swimming pool. This one is an integral part of the design of the hotel - truly delightful. I will just mention a couple of negative points. The hotel is said to be entirely non smoking. I wish it was - people are still allowed to smoke around the pool and in certain other areas. Surely we have now got to the stage where smoking should be prohibited anywhere at all within the hotel grounds. The other thing is breakfast - this hotel like all the others we stayed in likes to be able to say that breakfast is included. This is true but the money men have reduced the experience to something which is merely functional. Plastic cutlery, paper plates, limited food selection etc - obviously this is done to save money but it does not make for a pleasant experience and does not fit in with the high standard of other aspects of the hotel.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am happy to hear that Castro did a great job during your stay with us. Unfortunately it is hard to keep this hotel completely non-smoking. We do have members that are smokers and we have to provide an area for them to prevent them from smoking in our guest rooms. As far as breakfast, I am not sure what you meant about paper plates and plastic cutlery. We use china and silver ware for our breakfast and the plastic cutlery is for people who like to take maybe yogurt or fruit. The is a rare time when if we use paper plates and that is when our dishwasher goes out on us. We hope to see you back again soon! Celina - GM

"Good job"

5
20/10/2017

Had a great experience... Food was awesome... Clean and area very secure... Pool and fitness center are great.. Close to restaurants and entertainment.. Recommended to stay and have a well welcomed time...

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and your feedback. We are so happy to hear that you had a great experience during your stay with us. Our team works hard to ensure every single guest has a great experience during their stay with us. We hope to see you back again soon. Thanks again, Celina - GM

"Trip to Laredo, TX"

5
16/10/2017

The Best Western Hotel San Isidro Inn was a great experience. It looked brand new and the staff members were very kind and helpful. It´s located minutes from business parks and the border. Breakfast was also very good.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and your feedback. I am so happy to hear that you had a great experience during your stay with us. We have a great team who takes pride in offering the best customer service in town. We hope to see you back again soon, Celina - GM

"Customer Service & Value"

4
09/10/2017

The San Isidro Best Western is truly an establishment that over exceeded my expectations as they were truly inviting and professionals. My stay was very welcoming and accommodating, which made me feel secure and relaxing. The truth is, for the value provided and the price that I paid is exceptional, given the value and accommodations. This truly is a well organized establishment.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and your feedback. We are so happy to hear that we were able to meet your expectations and that our team did a great job during your stay. We have and will continue to offer nothing but the best customer service to all our guests and we hope you come back and visit us again soon. Celina - GM

"UNREAL"

5
03/10/2017

Wonderful and friendly staff, this place is privately owned. Manicured in every detail from the grounds to your room. I travel to Laredo a couple of times a month and could not imagine staying anywhere else. It is Well lit and very safe. Shopping restaurants in grocery stores are a stone's throw away. The pool is like a pool that you would see in some fine Resort that has a beautiful stainless steel gas grill. Morning breakfast is like none other. It's not your average grab-and-go it is a fine meal. Menu includes steak on certain days and pork chops on other days. I love this place

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and thank you for your great feedback. It give us so much pride when we hear how our guests enjoy our hotel. We have work hard this past year to give our hotel a new look for our guests to enjoy. We thank you for your loyalty to our hotel and we hope to see you back again soon! Celina - GM

"BW"

5
27/09/2017

Good food,friendly staff,nice rooms,comfortable beds. Good location, close to stores, restaurants.Very nice clean swimming pool, good place grill for the whole family or group of work colleagues. The only hotel i stay when woking in Laredo area.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and giving us your feedback. We are happy to hear that you enjoyed your stay with us. Our team works hard to ensure that each and every guest has a memorable experience during their stay with us. We hope to see you back again soon! Celina - GM

"Great stay"

5
27/09/2017

Always an awesome experience!The rooms are great! The breakfast is even better! Love staying at best western and always enjoy the people and the great atmosphere! I would recommend it to everyone as a great place to lay your head!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We thank you for taking the time to review our hotel and your feedback. It gives us such pride when we hear how our guests enjoy their stay with us. We have great loyal guests who have become part of our family and we enjoy having them come back to their second home. We will continue to work hard to keep that loyalty and assure we value each and every guest. Hope to see you back soon! Celina - GM

"September 2017 stay in Laredo Texas"

4
24/09/2017

Front desk staff was extremely helpful with early check in flexibility and all other areas of our stay, especially Roxy. We will definitely stay there again considering the proximity to our business needs while we're in Laredo. Great breakfast variety, fresh cut fruit not canned, good coffee, toast, tortillas, yogurt, meat, eggs cooked to order & available 6-10 am!!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and your feedback. So happy to hear that you enjoyed your stay with us. We have a great team and tell all work hard to ensure each and every guest has a memorable stay with us. We hope to see you back again soon! Celina - GM

"Excellent"

5
15/09/2017

The service is excellent the quality and the price very good. People who work there are the best always trying to help. Rooms always clean. Breakfast is the best and the ladies the very nice and clean.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and we do appreciate your feedback. I am so happy to hear that you enjoyed your stay with us. We have a great team that takes pride in offering our guest the best customer service. Our breakfast is always freshly prepare each day for our guest to enjoy. We hope to see you back again soon and thank you again for your feedback. Celina - GM

"Great experience"

5
14/09/2017

Excellent hotel! Great staff and clean, modern rooms. Breakfast was good with eggs, bacon, sausages, and a great assortment of fresh fruit. We stay here again next time Im in town for sure! Pool and surrounding areas look brand new. Its clear they really try hard to male this the best place to stat!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
I* like to thank you for taking the time to review our hotel and your feedback. It gives us so much pride when we hear that our guests enjoy their stay with us. Our team works hard to make sure each and every guests has a memorable stay with us. We have recently done some major new changes at our hotel for our guests to enjoy and we are still not done! We hope you come back and visit us again soon! Celina - GM

"The BW in Laredo Texas"

5
14/09/2017

This is a top of the line motel out of all big name chain motels. I stay in 300 motel rooms a year. The location is great with lots of eating places nearby as well as a Walmart. The staff were friendly and eager to help. The room was spacious and clean. The flat screen tv had a large selection of channels and the bed was comfortable. The a/c worked great. The breakfast was over the top also with a large assortment of fresh fruit including mango which surprised me. I have no negative comments about this BW it's one of the best nation wide of any chain.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
I would to thank you for taking the time to review our hotel and for the great feedback on our property. Our hotel works hard to offer a unique experience to our guests that is second to none. From the great breakfast we prepare fresh each morning to the detail attention we give each and every guest. We want to make sure that our guests feel right at home like their part of our family and not just another guest. We hope that we see you back again soon and again thank you from the entire team! Celina - GM

"Hurrication"

5
14/09/2017

A little vacation during our evacuation. Thank you for being there when we needed a home away from home the most. You even recommended a place for or pet to evacuate at Paws and Claws. It gave our entire family peace of mind that we could all safely get away from the potential damage that Hurricane Harvey caused. We enjoyed our stay and would recommend your hotel to our family and friends.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We as a team at San Isidro were more than happy to do all we could to assist all those who fled hurricane Harvey. We wanted to assure that each and every guest felt right at home through this ordeal. We hope that your home survive any damage from the hurricane and you and your family are doing well. We hope that we can see you back again in better circumstances. Thanks again, Celina - GM

"Not my favorite hotel evere"

2
12/09/2017

I stay in a lot of hotels for work and normally feel safe and most of the time comfortable--I'm not at all hard to please, but this room was very lacking in feeling of security and comfort. I've never had a bad stay at a best western before, this was my first.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
I appreciate you taking the time to review our hotel and your feedback. I am sorry to hear that you had a bad experience at our hotel. I am not sure why you were concern with safety when we have over 55 cameras on our property along with a full time security on premises that is here from 9:00 pm to 7:00 am in the morning. One of several reasons why guests keep returning back to our hotel is for security they feel when they are here. Celina - GM

"Excellent hotel that just keeps improving!"

5
12/09/2017

This hotel has always been excellent, but they always find ways to improve. The staff remembers your name if you are repeat guest. The breakfast is excellent with no "fake" ingredients There is always a hot buffet as well as fresh fruit and homemade pastries. The pool and exercise equipment were just upgraded and brand new. There is security on the grounds and many restaurants and stores nearby.

"Hurricane Harvey Evacuees"

5
02/09/2017

We evacuated to Laredo and was able to make reservations at this wonderful hotel. There were a lot of evacuees staying at this here. They made sure we had everything we needed. They went above and beyond our expectations. I would highly recommend staying here. If they made us feel so welcomed, I'm sure they do that for everyone.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
We appreciate you taking the time to review our hotel and your feedback. We were so happy to be able to accommodate so many people who had to evacuate their homes due to the hurricane. We wanted each and every guest to feel right at home under the circumstances so could have some tranquility as they waited for the hurricane to make past through. We are hoping everyone home was safe and sound upon their arrival back. Celina - GM

"Warm welcome at Best Western - San Isidro"

5
28/08/2017

Loved this place. The staff was wonderful. The room was extraordinary. Pool area is beautiful and inviting. Amenities are abundant and all necessary equipment is in good shape and functioning as one would hope. Definitely has a Mexican American flare, consistent with the best of the local culture.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and we are so happy to hear that you enjoyed your stay with us. We are in the process of re-doing our hotel inside and out so our guests can still expect some more new changes in the near future. We hope you come back and visit us again soon. Celina - GM

"Hurricane Harvey"

5
27/08/2017

The staff when above and beyond to help me. I fled from the impending hurricane in corpus and I did not have a reservation.Every hotel was booked in Laredo and I was driving all over the city, I waited 4 hours hoping for a cancellation and thankfully I was able to get a room, I cannot thank the friendly staff enough for everything. My room was clean with a view of the pool. The breakfast is good, I would recommend highly recommend this hotel and if I am ever in Laredo again I would like to stay here.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We were overwhelm with the number of people who fled the hurricane who were looking for a place to stay. Unfortunately we only have 80 rooms and could not accommodate all those looking for a place but tried our best to locate vacancy in the neighboring cities. We were happy that you were patient enough to wait and did our best to provide you a room. We hope you make it back on other circumstances and get to enjoy our beautiful city. Celina - GM

"Harvey!"

5
26/08/2017

This is a true find! Nice rooms with coffee maker. Clean. Everything works. However the staff is super. Front desk, housekeeping and what a breakfast! Would highly recommend this property. Well done! Even with the impending hurricane. Glad we got to stay!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are happy to hear that you enjoyed your stay with us. Unfortunately the circumstances for coming to Laredo was due to Harvey but we enjoyed doing our part to help all those needing to fled the hurricane. We hope you can make it back again under different circumstances and get to enjoy our beautiful city. Celina - GM

"My kind of place!!!"

5
07/08/2017

Loved the location, very friendly staff, excellent breakfast, clean and comfortable. I felt very secure at this hotel. The only thing that would have made this better would have been a little more water pressure in the shower..lol..Will be back!!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoyed your stay with us and that we were able to meet your expectations. I do apologize for the water pressure in your shower but I will definitely look into the matter. We hope to see you back soon! Celina - GM

"Never again!"

2
28/07/2017

We were in Laredo to play at the Pony Softball World Series. Not a kid/group friendly hotel. Management was very rude throughout our whole week stay. The police were called out during the day while we were celebrating our win with pizza at the pool. Happy to say, no six year olds were arrested, nor their parents! Oh, and they charge for children to stay here as well. They don't tell you that when you make your reservations. All in all, this place isn't so bad, but the staff will make you not want to come back.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. Our guest's feedback is valuable to us. We apologize that the information provided to your group by a 3rd party was not properly expressed. It is our policy to maintain safety and security at this property at all times, so for everyone's safety we owe it to our guests to maintain orderly conduct. Also all of our facilities (pool) at this hotel are for GUESTS ONLY due to the liability issues, so we take the proper measures to assure guest are compliant. Upon arriving to this hotel and before getting the hotel keys, it is standards procedure to have guests sign off on hotel policies and/or set of rules when we have large groups with minors. Celina - GM

"Quick Business Trip"

5
24/07/2017

I searched for a hotel in Laredo for a while because of a special sporting event being hosted in Laredo, few rooms were open. The Best Western San Isidro found me a room, and despite being very busy and a new sign being installed, the room was quiet and comfortable. The staff were friendly and helpful and the entire hotel was inviting and well kept. I would definitely stay here again if given the opportunity.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that we were able to provide you with the room you needed. I am even more pleased to hear that you enjoyed your stay with us. Our hotel in currently going through some major changes to improve our hotel so our guests can enjoy and feel right at home. We hope you come back and visit us soon! Celina - GM

"Laredo's Pride"

5
18/07/2017

San Isidro Inn of the Best Western chain in Laredo is positively the best location of all the BW's I visit, top of the line friendly service and the maintenance guys are friendly as well taking the time to speak to you, and even ask if they can help you with anything, usually I speak to the service staff first but here it is not uncommon for them to speak first. And then, I always have to mention the ladies in the breakfast room, what a bang up job they do!! The food is always fresh, hot, and plentiful. The only thing on this visit was a change in policy that a new staff person in the breakfast room was taking care of. In the past if you wanted a breakfast taco to take with you, you would just put one together and go, but now, you have to make an arrangement to meet this staff person in the HALL outside the eating area to receive the take out even if you are going to eat by the pool or go back to the room, curious, must be a bureaucratic rule that has just been implemented. I find it annoying. Other than that all the usual things bath linens, room comforts including the Keurig coffee maker in your room, large TV, comfy bed, EXTREMELY nice pool and area (recently re-built) etc. etc., etc. are Great!!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. So happy to hear that our team has met your expectations as far as customer service. Our staff does a great job in our breakfast area and we still do allow that you can sit outside to enjoy your breakfast and our new attendant is still learning. We hope you come back and visit us again soon. Celina - GM

"Impeccable throughout!"

5
03/07/2017

Decor, cleanliness, staff helpfulness, pool, full breakfast -- this location has it all going for you. We've stayed many times at this location and are always impressed with our room and the quiet surroundings. We get a great night's sleep followed by a full hot breakfast to start our next day's journey.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are so happy to hear how much you enjoy staying at our hotel. We have a great team who take pride in offering the best customer service in town. We hope you come back and visit us soon. Celina - GM

"Still a great Value"

5
27/06/2017

Newly redone pool, very helpful staff comfortable rooms and a free breakfast buffet that is better than high dollar breakfast at big name hotels around the state. All of this at a fair price equals value. If You need to be in Laredo, this is a great place to stay.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are so happy to hear that you enjoyed your stay with us. We have a great team who works hard to ensure our guests stay with us is memorable. We are proud of our breakfast which is second to none which we prepare fresh each morning for our guest. Our new pool area is a start of what we are doing for our guest and future guests to come so they can enjoy. We hope you come back and visit us soon! Celina -GM

"Great clean hotel with friendly staff"

5
24/06/2017

Stayed here for one night to stop the drive from Texas to Mexico, very recommended, as the hotel is easy to find just a short ride from the I-35 and very close to shopping plazas where you can find restaurants, banks, groceries, etc. Very clean hotel, wi-fi works perfectly, comfortable beds and bath with tub, at a reasonable price. Make sure to stay for the breakfast buffet with handmade tortillas, the owner takes pride in that.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am so happy to hear that you enjoyed your stay with us. Our hotel is conveniently located in an area that is growing with a variety of businesses. Our team takes pride in offer our guest a memorable stay and will continue to offer the best customer service. We hope to see you back soon! Celina - GM

"Great stay"

5
16/06/2017

Good staff, great breakfast, clean even the outside, nice room and loved the keurig in the room. Very nice pool area.very quiet even on road side of building. everyone was very nice and helpful. Easy to get too and close to shopping and restaurants

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am please that your stay with us was memorable. I am happy to hear that our hotel was able to make an impression during your stay. Our staff does a great job in making sure each an every guest has a memorable stay with us. We hope you come back and visit us soon! Celina - GM

"Friendly Staff, good location, great breakfast"

5
30/05/2017

Breakfast was amazing! Fresh, delicious and homemade food each morning. One of the best continental breakfasts i have ever had. The hotel staff were kind and welcoming. The rooms were nice and clean. Comfortable beds are a must for me when staying in hotels. San Isidro Inn had great beds. I slept like a baby. The pool area is very nice and well maintained. Next time i come to Laredo i am staying here!!!! Thank you to the hotel manager and all the staff for making our stay wonderful!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. So happy to hear that you enjoyed your stay with us. Our team works hard to ensure our guests feel right at home and enjoy all our hotel has to offer. From our breakfast to our guest rooms our guests comfort is our priority. We hope you come back and visit us soon! Celina - GM

"Best Stay ever!!"

5
25/05/2017

What I liked about this hotel is that they go out of there way to help the customer feel welcomed and to enjoy their. And the pool was amazing and the food was great all freshly prepaired. The Internet is top notch I was able to stream my videos no problem.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am so happy to hear that you enjoyed your stay with us. We are in the process of doing several new upgrades to our property, the pool area, guests rooms, landscaping through out the property and even upgrading our Internet. We hope you come back and visit us soon. Celina - GM

"Good night stay"

5
19/05/2017

I love staying at this Best Western hotel it very clean and the staff are very nice the hotel is beautiful it near a lot of stores and restaurants. They have excellent security I feel very safe ! ! They have breakfast service in the morning that is very good. this is included in your room rate.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. It gives us so much pride to hear from our returning guests and how much they enjoy their stay with us. Our priority has always been to make each and every guest have a memorable stay with us. We hope you come back and visit us soon! Celina - GM

"Perfect stay!"

5
15/05/2017

Beds were great! Breakfast was amazing! Thoroughly enjoyed my stay and staff was wonderful. Plan on making it my choice hotel in Laredo! Ask for outdoor rooms they have more space and you can walk out to smoke.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that your stay with us was memorable and that our team did a great job during your stay with us. We take pride in our breakfast that we prepare fresh each morning for our guests to enjoy. We hop you see you back again soon! Celina - GM

"Best sleep!"

5
11/05/2017

The most comfortable beds here. This continues to be my place of preference in Laredo. Breakfast is great! Full breakfast not just continental. Wonderful staff, always ready to help. Can't wait to stay here again!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am so please to hear that our hotel has meet your expectations and that you continue to choose our hotel for your lodging needs. We work hard to offer our guest not just a great breakfast but the best customer service in town. We hope to see you back soon! Celina - GM

"Sharon H"

5
06/05/2017

Excellent and friendly staff. For being my first time in Texas, they made every effort to make me feel safe and at home. The room was exceptional. I only wish I had the opportunity to utilize the facilities.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am hoping your first visit to Texas was and experience and you got to enjoy our great state of Texas. We are happy that you chose our hotel and that our staff made you feel right at home. We hope to see you back soon and again thank you from the entire team! Celina - GM

"On the road stay"

4
27/04/2017

Happy to offer a review of the BW In Laredo. While the hotel is much like most other BW's you might visit the staff stands this one better than average and gets 4/5 only because 5/5 is virtually unattainable in my opinion. They strive for perfection, are very contentious and accommodating. Wonderful night spent on the road, well done!

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We most certainly do work hard to strive for perfection in all aspects of our service. Making our guests feel right at home during their stay is what we strive for to make sure their stay is memorable that they want to return. We hope you come back to visit us again, Celina - GM

"Wonderful staff. Very accommodating. "

5
22/04/2017

Stayed one night for visit family at Doctors Hospital. Extremely close to hospital. Clean hotel and rooms. Laundry facilities and business center were great. Some construction going out outside but didn't interfere with a great quick stay. Breakfast was amazing. Beds were super comfortable. I would highly recommend. And bless this staff as they were so nice. Thank you for a great stay.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am so happy to hear that you enjoyed your stay with us and that our hotel met your expectations. We do apologize for the construction but we are almost done with what we are doing and I assure that our guests are going to be so amaze with all the new changes going on. We hope you come back and visit us again! Celina - GM

"Best Western Laredo-Loop 20"

5
07/04/2017

We stayed with family and rooms are comfortable and clean. Staff was friendly from the time we checked in to when we left. The breakfast was delicious-not continental and had fresh fruit and tacos. We were extremely satisfied with our stay.

hospitality1410, General Manager at Best Western San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am so happy to hear that you and your family enjoyed your stay at our hotel. We take pride in doing all we can to ensure our guests receive nothing but the best service from the moment they arrive till the time they leave. We are proud of our freshly prepare breakfast that we offer our guests to ensure they have a great variety of items to choose from. We hope you come back and visit us soon! Celina - GM

"Good night sleep."

4
06/04/2017

Good hospitality, rooms are very clean and the breakfast was very good compared to other hotels in the area. At first i was given a room that was not ready to stay the night (they were fixing some plumbing issues) but i was quickly given another room. I would definitely stay in the Best Western Hotel next time i visit.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoyed your stay with us. Our breakfast is a priority at our hotel that we offer a selection to fit everyone appetite. We have a great team that works hard to ensure our guests have a memorable stay. We hope you come back and visit us soon. Celina - GM

"Best Breakfast!!"

5
03/04/2017

The hotel and the rooms were all very clean. Very impressed!! Quite and peaceful!! Best breakfast...OMG!! Breakfast was one of the best complementary breakfast I've had. Fresh and delicious!! If I ever visit Laredo I will definitely be staying here!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are extremely happy to hear that you enjoyed your stay with us. Our staff takes pride in offering our guest a unique experience during their stay. Whether its our breakfast or friendly staff, our goal is make your stay memorable. We hope to see you back soon. Celina - GM

"Great stay in Laredo, Texas"

5
31/03/2017

Always look forward to our stay at Best Western San Isidro Inn Laredo TX. We know everything will be excellant after we arrive from our 8 hour drive. No worries about cleaniness, or security for us & our vechile. Wonderful staff really helpful

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. It gives us so much pride to hear our returning guests how much they enjoy their stay with us. We strive to offer the best customer service to each and every guest to ensure they have a memorable stay with us. We look forward to seeing you again soon! Celina - GM

"Good clean hotel"

3
27/03/2017

Great that it's close to the hospital, room and restroom were clean overall the hotel was nice and would recommend anyone to stay there when they are visiting Laredo also close to a lot of stores and restaurants as well

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that our hotel met your expectations and that you enjoyed your stay with us. We hope you come back and visit us soon. Celina-GM

"Nice stay"

5
23/11/2016

fast reservation and check in. staff very helpfull . even when it was only one nigth, i felt like home. I was visiting a friend in Doctores Hospital and it is next door. and, what I call the LAREDO NICE AREA it is very close too.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. Our staff takes pride in offering the best customer service to each and every guest. Our goal is to always make sure our guests feel right at home so they are able to enjoy their stay. We hope you come back and visit us soon, and again thank you for the entire team! Celina - GM

"Good rest, excellent hotel"

5
01/11/2016

I travel with my wife and two kids , two queen bedroom was assigned which was wonderful. Nice breakfast included . Only down fall internet was bit intermittent but no that bad to complain . I will stay again.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to here that you and your family enjoyed your stay with us. Our breakfast is something we are proud of where we offer our guests a wide selection of breakfast items prepared fresh each morning. I do apologize for the inconvenience of the Internet but be sure to notify our front desk the next time you are here and are having problems. We do have a someone available to address any issues you may have. We hope to see you back here again soon. Celina - GM

"Worth the stay"

5
27/10/2016

I have stayed at this Best Western numerous times. The staff is friendly the rooms are clean. Being on the road I really appreciate the breakfast in the morning the best I've ever had at any Best Western .

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. It gives us so much pride to hear our returning guests who continue enjoying their stay with us. Our team takes pride in offering our guest the best customer service during their stay with us. We value your loyalty to our hotel and hope to see you back again soon. Again thank you from the entire team. Celina - GM

"Best value in travel"

5
27/10/2016

Home away from home, I spend about thirty nights a year in hotel's. When I am in Laredo Texas I stat at Best Western San Isidro Inn if possible, because it is a great value. The friendly staff is very helpful and welcoming. There is a great complimentary breakfast that would rival high dollar buffets at big name hotels across the state.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. There is not greater satisfaction than receiving such loyalty from our guests to our hotel. Guests like you have become part of our family that we always look forward to having you here. We have a great team and they take pride in offering each and every guest the best customer service during their stay with us. Hope to see you back soon and again thank you. Celina - GM

"All excellent."

5
27/10/2016

Everything good except I was not explain fully the charges and final amount, I am expecting a partial refund . Thank you , everything great. I will definitely rent this hotel when I am on that area, it is hard to find great places like this one.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I do apologize for the issue you had with the charges but I assure you that issue has been addressed and been taken care of. We are happy you enjoyed your stay with us and hope you come back and visit us soon. Again thank you, Celina - GM

"Val Konrad"

5
27/10/2016

Good location ~ shopping and restaurants are easy to locate. I'm in that area frequently and find this to be the best suited for my needs. Personnel are friendly and helpful. Room is comfortable and affordable.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. It is such always a pleasure having you visit our hotel. You have become part of our family and we always love having you here. We have a great team and we work hard to ensure that each and every guest has a memorable stay with us. Hope to see you back soon! Celina - GM

"best in Laredo"

5
21/10/2016

security throughout the hotel is excellent. video security high tech. hotel staff is vary professional. the breakfast is the best in Laredo.. very good assortment of fruits and breakfast items. easy access to loop 20.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you had a great experience at our hotel. We have a great team who works hard to offer the very best in customer service. Yes we do have an on site security as well as a video security on our property to ensure our guests not only their vehicles but they themselves are well secured. We hope you come back and visit us soon. Celina - GM

"WOW!"

5
20/10/2016

We checked in with no problems. The place was impeccable! Front desk staff was very efficient, very friendly. The room was clean. The breakfast was the best I've ever had at a hotel ever. The breakfast staff was friendly and accommodating. Kudos to you Best Western, I will definitely stay there again whenever I return to Laredo!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. Our hotel takes pride in offering our guest a great experience when they stay with us. From our friendly and professional staff who do a great job to offering the best complimentary breakfast in town. We prepare our breakfast fresh each morning to give our guest a great variety of breakfast items to choose from. We hope you come back and visit us soon and again thank you from the entire team! Celina - GM

"Great hotel"

5
12/10/2016

Friendly staff at front desk and dining room. Sandra at the front was very helpful communicating with a business telephone call in Spanish. Breakfast and afternoon happy hour were well done. Highly recommend.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are very fortunate to have an amazing staff at our hotel. They work hard to ensure each and every guest has an great experience during their stay with us. Our priorty is offer the best customer service that is second to none and we want our guest to feel the great hospitality we have to offer. We hope you come back and visit us soon and again, thank you! Celina-GM

"clean and good brakfast"

4
07/10/2016

good service, good food, nice to stay there for work, the swimming pool looks good and it is near by the customs brokers and a little square to go shopping, the people there is too gently and speaks english/spanish

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are always happy to hear that our guests enjoy their stay with us. We have a great team that does a great job in taking care of our guests to ensure each and everyone of guests has a memorable and enjoyable stay. We hope you come back and visit us soon. Again thank you! Celina - GM

"Super clean and confortable"

5
21/09/2016

Very well maintained, clean, bathroom was very very clean , sheets were as well clean, service was excellent , didn't get to try breakfast . But overall I was very happy with my stay, will definitely come again

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. The success of any hotel is having a great team who take pride in offering nothing but the best customer service to each and every guests. We are fortunate to have a staff that takes cutomers service to heart and we work to ensure that each and every guest has a memorable stay with us. Hopefully we will see you back soon and please make it a point to have our fabulous breakfast we prepare fresh each morning. Thanks again, Celina - GM

"One night stay"

5
20/09/2016

Very nice hotel. seems pretty new. room was great, breakfast was very good. Hotel close to mall and plenty of places to eat. would definitely stay here again. arrived early but they were able to get me a room right away.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are always happy to hear that our guests enjoy their stay with us. We have a great team who prides themselves in offering great customer service. Our hotel is over 10 years old but my staff does a great job maintaining our property that it still looks like new. We hope you come back and visit us soon and again thank you for your feedback. Celina - GM

"They put the Best and Best Western"

5
19/09/2016

This place is awesome. The check-in went with no problems. The staff of this hotel are very friendly always greeted you with and smile and always asked if they was anything they could do. The breakfast was truly outstanding the best I have had at a Best Western hotel. Everything was fresh and home made. The kitchen staff should be rewarded for such an outstanding job of preparing and presentation of the food. The internet service was also very good. Will stay here again when we come back to the area next year.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. It always gives us so much pride to hear when our guests enjoy their stay with us. Our staff customer service is second to none and takes pride in offering the best service in town. Our breakfast we prepare fresh each morning with a varitey of breakfast selections to satisfy everyone's needs and ensure each one leaves with a smile on their faces. We hope you come back and visit us soon! Again thank you for the entire team. Celina -GM

"Excellent"

5
18/09/2016

I have stayed in 8 different Best Westerns this past summer. This one was by far the best. Nice rooms helpful staff. If you are going to stay in Laredo area I would highly recommend This hotel. Be sure to have breakfast.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are so happy to hear that you enjoyed your stay with us. We have a great team who works hard to ensure each and every guest has a memorable stay with us. We take pride in our breakfast and happy to hear that you enjoyed it as well. We hope you come back and visit us soon! Celina - GM

"On my way home to Mexico"

5
13/09/2016

This Best Western has nice clean rooms with polite staff. The breakfast was great and the coffee was excellent. Its just what I needed before the long trip ahead of me. I would deffinatly recommend this place to my friends and relatives as a place to stay.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am so happy to hear that your stay with us was a pleasant one. We have a great team who does a great job and takes pride in offering nothing but the best customer service. We thank you in advance for recommending our hotel to your family and friends and I assure you we will make sure they have a great stay with us. We hope to see you back again soon and again, thank you! Celina - GM

"Home away from home"

4
13/09/2016

Always clean and relatively quiet if you're working nights and need to sleep during the day. The breakfast is good and everyone is helpful. The employees are always courteous and the proximity to just about everything in Laredo is nice

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. It is alway great to see that our guests enjoying their stay with us. Our team works hard to ensure that each and every guest has a great stay with us and we value all our loyal guests like you. We are happy that our hotel is able to provide that home away from home feeling which we always strive for. We thank you for your feedback, Celina - GM

"Love the Stay"

5
03/09/2016

This Hotel is lovely, the bed and the whole experience is great and worth the stay. Love the fact that they have Keurig coffee makers, love the internet access and connection. The showers are excellent, love them too. The staff is by far the best i've encountered in all my other hotel stays.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We never get tired of hearing from our guest that they had a great experience during their stay with us. Our team takes pride in offering the best customer service to our guests. Our amenties in our guest rooms are one of the extra touches we provide to all our guests during their stay with us. We hope you come back and visit us soon and again thank you for your feedback. Celina - GM

"Feel the love"

5
01/09/2016

Laredo is not my first choice for vacation spots, but I like staying at this hotel so much for business that I might just come down in the winter months just to hang out at the pool and eat their incredible breakfasts. The staff has lots of great ideas of fun things to do in Laredo, and I think I shall have to go try some more of them. My husband came with me for the first time ever, and we explored a little bit with their suggestions. Fun times!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. It is always great to hear when our guests enjoy their stay with us. Laredo does have many wonders to venture and experience that I wish more people would make time to visit. Our hotel goes out of its way to offer nothing but the best hospitality to each and ever guest that we hope keeps them coming back. We hope you come back and visit us soon! Thanks again, Celina - GM

"Good"

4
29/08/2016

Great place to stay. Room was clean. Area was well maintained. Pool was fun for the kids. Breakfast was included. Plenty of food to choose from. Location is wasy to get to and surrounded by plenty of shopping stores.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you and your family enjoyed your stay with us. Our team work hard to ensure that each and every guest has a memorable stay with us. Customer service is what we take pride at our hotel so each and every guest feels right at home. We hope to see you and your family back again soon and again, thank you! Celina - GM

"Laredo Stay"

4
27/08/2016

Stayed on a business trip but didn't want to be too close to the boarder. This was at a good location, not too far from my job site, not too close to the border. Rooms were nice and clean, clean hotel, good customer service

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us and that our hotel location was convenient to you. Our staff takes pride in our customer service and we strive to ensure each and every guest has a memorable stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Friendly and helpful staff"

5
20/08/2016

The hotel was nice and the staff was very friendly. Our room was clean and comfortable. The steak and eggs breakfast the following morning was a nice surprise also! My spouse and I were there visiting a friend in the hospital next door, so we chose this hotel due to convenience. However, I would definitely recommend it!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are happy to hear that you enjoyed our breakfast during your stay with us. We work hard to ensure our guests feel like there very special to us and we go out of our way to ensure they have a memorable stay with us. We hope you come back and visit us soon and again thank you for your review. Celina - GM

"Laredo Business"

5
18/08/2016

Flew in from Tampa (lay over in Dallas for less than 30 minutes) for a one day meeting with return departure the next day. Had stayed at this property in a previous stay and liked it due to it's close proximity to meeting site, friendly management and staff along with great free continental breakfast.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback on our hotel. I am happy to hear that your stay with us was enjoyable and that our hotel was able to accomodate your needs. We know the needs of the business traveler and we go out of our way to provide not just a great breakfast but great customer service as well. We hope to see you back soon and again thank you for your preferrence. Celina - GM

"Awesome experience"

5
10/08/2016

I flew in for a couple of days from New Jersey for business and was very happy with my experience. The hotel was clean, breakfast was good, and customer service was great. In particular, the receptionist Gaby was so friendly and kind! She def made the trip so much better. Thank you Gaby for your services, hope to see you soon!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I gives us such pride when our guest have great comments on our staff. We have a great team who excel at customer service to ensure that each and every guest feels right at home. Our breakfast is something we work hard at to allow our guests to a wide variety of items to choose from. We hope to see you back again soon and again thank you for your comments. Celina - GM

"Best Sleep Ever"

5
10/08/2016

The most comfortable bed and an amazing breakfast! Staff was very friendly and great at accommodating my last minute reservation. Noon checkout is awesome! This is my go to place when in Laredo, Texas.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am extremely happy to hear that you had a comfortable night stay. Our breakfast is one of the many things we offer our guests to ensure they feel like their at home. Our staff works hard to ensure that each and every guest feel like their part of our family and they have a memorable stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Great Experience"

4
09/08/2016

The hotel is really pretty, new and clean. The only thing i did like was that in the halls there was a strings smell of gas, when we noticed the front desk about this matter, the answer was that it was from the laundry room. Still, they did nothing about the smell

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I do apologize with the issue of the smell of gas. We had an issue with one of our dryers which was being fixed and we hadthe gas company come by to inspect that there was no immediate harm to our guests while our dryer was being service. I hope you enjoyed your stay with us and we hope to see you back again soon. Celina - GM

"Best Western San Isidro Inn, Laredo, Texas"

5
30/07/2016

Best Western San Isidro Inn, Laredo, Texas. This Best Western has easy access from the I20 Loop, you are able to drive up to your door (excellent), each room also has a front and back door. (very smart design). The best managed, well kept, and exceptional breakfast of any I have had the pleasure to stay with. All employees friendly always.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are happy to hear that you enjoyed your stay with us. Our team works hard to ensure that each and every guest has an enjoyable stay with us and we try our best to make sure each one feels right at home with us. We hope you come back and visit us soon, again thank you! Celina - GM

"Very nice and comfortable"

5
28/07/2016

The breakfast was great. really close to everything I needed. Overall, the hotel was very well maintained and the security was very professional. I felt safe not only for myself but our trucks and equipment.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We take pride in offering our guests nothing but the best customer service. Our breakfast is something we strive to offer a variety of items to satisfy every guest needs. Our security is to ensure each an every guest whether carry items in their vehicle or not, they can get a confortable night rest without any worries. We hope you come back and visit us soon and again thank you for your review. Celina - GM

"Business trip...hotel made it feel like a vacation"

4
21/07/2016

Middle of South Texas summer, buisness trip was a misserable time to be moving around outside. The hotel made the biggest difference, clean and cool. The staff was very attentive to my needs. The breakfast in the morning was excellent, kept me from eating lunch.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. This South Texas hot weather is rough each year but I am happy to hear that your stay with us was enjoyable. We have a team that works hard in offering great customer service and we take pride in our breakfast that is second to none. We hope you come back and visit us soon and again thank you. Celina - GM

"Great place to stay"

5
19/07/2016

Comfortable room, pleasant pool, best complimentary breakfast in Texas. All provided by a very friendly and competent staff at a fair price. I stay at this hotel whenever possible while I am in Laredo.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. Our staff works hard to ensure that each and every guest has a great experience during their stay with us. We hope to see you back again soon and again thank you for your feedback. Celina - GM

"Great hotel."

5
19/07/2016

The is one of the best hotels around. The rooms are very clean, spacious and well stocked with everything one might need. The staff is one of a kind. Very professional and courteous. Will always make this hotel my favorite.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. It always give me such pride when our guests comment on our staff. We have a great team from our kitchen staff, housekeepers, maintenance and front desk, they all take their jobs to heart to ensure our guests get the best customer service. Our goal is that each quest has a memorable stay with us so they continue coming back. We hope to see you back again soon, and again thank you. Celina - GM

"best breakfest in Laredo"

5
12/07/2016

excellet breakfest and the very best hosptality.Lucinda and Sandra the very best.. smiles and such a warm welcome.great recliner and cold hvac. swimming pool was well kept and clean.entrance to and from hotel parking lot was no problem.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am pleased to hear that you enjoyed our breakfast and the great hospitality our staff provides. We work hard to ensure that our guests feel right at home and they receive nothing but the best customer service in town. We hope you come back and visit us soon and again thank you from all our team. Celina - GM

"Family Vacation"

5
12/07/2016

Stay was great. Was traveling to Mexico and Was worried about my belongings in the back of my truck overnight, but right after Lucinda informed me that there were security cameras and a security officer watching at night, I was worry free. Thanks Lucinda, looking forward to stay here again in the future.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you had a memorable stay with us. We do offen get visitors who worry about their vehicles or items that maybe carrying which is the reason we have security so they have a worry free stay. Our guest comfort is always a priority at our hotel and we want to ensure they have a great experience during their stay. We hope you come back and visit us soon. Thanks again, Celina - GM

"Simply the best"

5
09/07/2016

Hotel staff is the best. Everyone treats you like family. Rooms are big and spacious. Hotel pool very clean. Complementary breakfast beats any hotel I've every stayed at. Fresh fruit is excellent and hot breakfast is hot and fresh.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback on our hotel and taking the time to review our hotel. It gives me such pride when I heard our guests comment on how they get treated like family. Our goal is to always ensure that each guest feels right at home and enjoys their stay with us. We hope you come back and visit us soon and again thank you for your feedback. Celina - GM

"Best best western"

5
07/07/2016

Always the best hotel to stay at. I travel a lot for work and usually stay at best westerners and by far this is the best the cleanest very friendly staff there breakfast is phenomenal not your typical hotel breakfast

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback Our staff takes pride in working hard to provide our guest an experience during they stay with us. From our breakfast to our guest rooms, we want each and every guest to feel right at home and their stay with us memorable. We hope you come back and visit us soon. Thanks, Celina - GM

"Top of the line Laredo's San Isidro Inn"

5
30/06/2016

Not my first time to stop in to this really exceptional BW property. I go there on purpose when in Laredo, rooms are large, bathrooms are large, Bath linens are extremely luxurious, no, there is no Terry cloth robe, but hey this is Best Western, and this is one of the best there is. Staff is friendly, helpful, all the employees on the grounds will respond cheerfully to communications, the breakfast is well beyond any other BW that I have been to, and I have been to a lot of them in Texas. As matter of fact I am in one now. Back to San Isidro though, When in Laredo and you are looking for a reasonably priced, comfortable beds, micro wave, fridge, a Keurig coffee machine (how is that for different) pool, good TV, wi-fi, and one heck of a selection for breakfast, drop in to the BW on Bob Bullock Blvd., north side of town, Laredo, Texas. I kinda don't want to tell you about it because I don't want it to be full the next time I come to town

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our property and your feedback. I feel extremely happy and proud when I read comments from returning guests who enjoy our hotel. We have a great team who work hard to enjoy each and every guest has an enjoyable stay with us. Your feedback is what fuels us to continue offering the best customer service. We hope you come back and visit us soon and again thank you! Celina - GM

"The Best! Best Western Hotel"

5
30/06/2016

The Best Western San Isidro was exceptionally clean quiet & comfortable. The room was beautiful the pool was wonderful & all the staff were welcoming & very nice! From the minute we walked in to the last day. We cannot commend this hotel enough. We will definitely be back a wonderful vacation even with all the heat outside! Thank you so much :)

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are happy to hear that you chose our hotel to spend your vacation and that our staff was able to meet with your expectations. We have a great team who takes pride in offering the best customer service. We hope you come back and visit us soon and thank you for allowing us to provide your lodging needs. Celina - GM

"Awesome stay"

4
30/06/2016

Really enjoyed my stay,. hotel is in excellent condition . Beds are excellent . Front desk clerks are very Proffesional &friendly . Rooms are in excellent condition kept really clean . Like being at home ..

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback on our property. We have a great team who works hard to ensure that each and every guest has a great stay with us. Our customer service is all about making our guests feel right at home and feel like their part of our family. From the monent you want into our hotel our staff is welcoming each and every guest with a smile. We hope you come back and visit us soon and again thank you! Celina - GM

"Fantastic Hotel with Friendly Staff"

5
21/06/2016

Recently I had to make an unexpected trip to Laredo, Texas with no plans or hotel reservations. After taking care of business I did a brief search for a hotel room. There were several listed but the Best Western Plus Laredo Inn and Suites had the highest rating, best reviews and very reasonable rates. The front desk staff were most helpful, found me a room and advised of many extras. During my life I had stayed in many five star rated hotels but this was the cleanest with a friendly staff, and a wonderful breakfast. G. Sanders Dupree

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I hope you don't mind me mentioning that our hotel is not a Plus but just a Best Western San Isidro Inn and we do offer a breakfast like no other hotel in town. Our staff works hard to ensure each guest has an enjoyable stay with us and we do offer so many extra added amenities for our guests to enjoy. We hope you come back and visit us soon and again thank you for your feedback. Celina - GM

"Excellent choice"

5
13/06/2016

It was very clean room and lobby. The staff was friendly. Check in was fast. Enjoyed the great hot breakfast!! I would highly recommend it. It is conveniently located to highway, shopping, and hospital.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We are extremely happy to hear that you enjoyed your stay with us. Our team works hard to ensure each and every guest has a great experience at our hoteld We hope you come back and visit us soon and again thank you! Celina - GM

"Nice Hotel to stay at"

5
12/06/2016

Friendly staff, nice hotel, convenient location off the highway, great breakfast, clean rooms, comfortable beds, even though stayed one night, would come back again, good prices. I would recommend this hotel to everyone if looking for a nice hotel to stay in while visiting

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoyed your stay with us. Our team works hard to ensure each and every guest has a memorable stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Four Stars"

5
12/06/2016

Got check-in quick, the employees were nice and respectful, the rooms were clean and updated, the lobby was clean, had free Wi-Fi, had a swimming pool and a workout room, breakfast was free, had a coffee maker, fridge and a wall safe in the room. Would go back.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We provide our guests with great customer service from our front desk to our breakfast staff. We have a great team who work hard to ensure each and every guest has a great stay with us. We hope to see you back soon and thank you for your feedback. Celina - GM

"Good stay. Pricy. "

4
10/06/2016

I stayed here because it was the closest to the hospital when I had to visit my uncle. Hotel was nice and clean but outdated in my opinion. But everything was clean so it's not much of a complaint. Looks old school. Maybe that's the look that they are going for. Outdoor/indoor hotel so you can hear traffic every now and then with all the 18 wheelers passing by. Will stay again if price is more reasonable.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We do take to heart the feedback from our guest so we can improve the services to all our guests. We are in the process of re-doing our guest rooms this year because we are aware of guest rooms being a little out dated. But hopefully we will have this phase of re-designing of guest rooms by the end of the year. Thank you again, Celina - GM

"Better than the newer Hotels"

5
05/06/2016

Our first stay was memorable. Great service to customers, prompt response to requests and breakfast was outstanding. We have stayed at several hotels in Laredo but none of them compare. The breakfast is delicious, we had Barbacoa eggs fruits to include papaya, cereals, homemade tortillas, and many more.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you so much for taking the time to review our hotel and you feedback. I am happy to hear that you had a great experienve at our hotel during your stay with us. We love hearing that our staff was responsive to your needs and you were pleased with our breakfast. We are extremely proud of our full breakfast that has a little bit of everything to take care of everyone needs. We hope you come back and visit us soon and again, thank you! Celina - GM

"Love Hotel"

5
27/05/2016

They have the best staff. Hotel is clean and everything is in place. Home away from Home. Great breakfast. staff is very helpful. There is always someone to help with any needs. The Breakfast is so great with fruit and egg, everything you can ask for to start your breakfast.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. It give our hotel so much pride to hear that our guests enjoy their stay with us. Our team works hard to ensure that each and every guest feels right at home. We are extremely proud of our breakfast and we make sure to have a great variety to choose from. We hope you come backi and visit us soon and again thank you! Celina - GM

"Wow !"

5
25/05/2016

This is an excellent place to stay. It doesn't look like much from the outside, clean but fairly plain looking. When you go inside it makes you want to say Wow ! The rooms are extra clean and quite large. The breakfast is excellent. Big selection of items from eggs to sliced fruit. I normally pass on most hotel breakfasts but this was competitive to many restaurants, they even have real plates and silverware. This is really a first class place.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. So happy to hear that we WOW you and gave us the opportunjity to show what our hotel has to offer. We have a great team that works hard to provide the best service whether its our breakfast or our spacious clean rooms, our guests get nothing but the best. We hope you come back and visit us soon and again thank you for the entire team! Celina - GM

"Excellent Time After Time"

5
13/05/2016

I have spent a few years staying here while one business. This place is consistently comfortable, welcoming and clean. They staff always go out of their way to provide every comfort imaginable. The rooms are very comfortable and the breakfast is over-the-top excellent with hot items, homemade pastries and fresh fruit.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. We do value your loyalty to our hotel and am extremely pleased that we meet your expectations. We will continue to offer the best customer service to ensure your stay with us is always memorable. Thank you again, Celina -GM

"Excellent accommodations and breakfast"

5
13/05/2016

Always stay at this Best Western when in Laredo on business. They serve an excellent hearty breakfast. The staff is very pleasant and responsive. I went to use the exercise room and did not find a remote for the TV. The staff responded very quickly and brought a remote to me. The location is very convenient.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am please to hear that we continue to be your hotel preferrence and that our staff and service have met your expectations. We work hard to offer a variety of breakfast items to meet everyone's needs to ensure each guest leaves with a hearty breakfast. We hope to see you again soon and again, thank you! Celina - GM

"Better than Hilton"

5
10/05/2016

This location was better than the Hiltons I prefer to stay in. I chose based on reviews. If all Best Westerns were up to the standard of this one I would definitely become a Westy. The room was filled with great travel amenities you don't think about until you see them. Including the USB charger in the clock. Excellent wifi! I was able to work and connect without issue, unlike my next evening at the Hampton.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you chose our hotel and allow us the opportunity to experience the great hospitality our hotel has to offer. We work hard to ensure each and every guest has a memorable stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Clean Rooms Great Staff"

5
09/05/2016

Rooms Very Clean, Staff very nice. I travel on a regular basis to Best Western San Isidro. I am always greeted by a very friendly staff and clean rooms. The Location is excellent with many convenient shopping brands nearby.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to review our hotel. I am pleased to hear that our hotel is your hotel of preferrence. We have a great team who does a great job in taking our customer service to heart to ensure each and every guest has a memorable stay with us. We look forward to seeing you soon and again, thank you! Celina - CS

"So nice!"

5
05/05/2016

I travel a lot for work, and I look forward to staying here. I feel safe, the hotel is beautifully kept (it even smells good) and the breakfast is the best I've ever had--including when I travel to Europe! Ever is wonderful, and the staff goes out of their way to speak with me and call me by name. I forgot my luggage last time, and they went out of their way to help me assemble some can't-do-without items. I love this place! And it is quiet, too.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We really look forward each time you come visit us. Your part of our family and we are happy that you always enjoy your stay with us. We thank your for your loyalty to our hotel and we hope to see you back soon. Again thank you, Celina - GM

"BEST WESTERN - BEST HOTEL"

5
29/04/2016

We love to stay at this BEST WESTERN San Isidro Inn right of I35, because they have been so accomadating and of course my Brother In Law LOVES their Continental Breakfast. The staff is very helpful...They also have rooms surrounding the pool and area where you can sit out and enjoy and afternoon snack or lunch. More like an Apartment type of feel and you can park by your room. Really a great place to stay.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoyed your visit with us. We do work hard to ensure each and every guest has a great experience during their stay with us. Whether its our great breakfast or just the great hospitality we offer each and every guest. We hope you come back and visit us soon! Thank you, Celina - GM

"Ok"

3
27/04/2016

A few times I was awaken late at night by oil field workers drinking late at night and being loud. Then in the early morning I was awaken by cleaning ladies. Way before check out time. Prices are a bit high for the volume of occupants

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I do want to apologize for the issue you had a night with the noise. We do have a security guard at night time and I will definitely address this issue with him. We hope you give us another try and assure you this matter will be addressed. Thank you, Celina - GM

"Good place to stay in Laredo"

5
20/04/2016

I stayed at the Best Western San Isidro for two nights on a business trip to Laredo and would stay there again. Clean, comfortable room, pleasant and helpful staff, all amenities were perfect. The breakfast could be a bit tastier, but it is at least as good as similar hotels.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that during your business trip you enjoyed your stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Great place to stay!"

5
14/04/2016

The staff is always friendly and accomadating, the room neat and clean, the property is always tidy. From the clerk at the front desk to the security guard every one there is very personable and courteous . I always enjoy my stay

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. It's always great having you stay with us you've become like family to us all and always enjoy having you stay with us. We thank you for your loyalty to our hotel and we hope to see you back soon. Again thank you, Celina - GM

"excellent"

5
12/04/2016

my fist time here and i´ll come back. The rooms were very clean, and very confortable beds, the brakefast was very good, my family and i just stay for the night but we defenitly return, the price waas fair for what you get.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you and your family enjoyed your stay with us. We have a great team who work hard to ensure that each and every guest has a memorable stay with us and being your first time, I am pleased we met your expectations. We look forward to seeing back soon and again thank you! Celina - GM

"Great Hotel"

4
10/04/2016

Awesome breakfast, best hotel breakfast I have ever had. Non-microwaved meats and eggs, fresh fruit, staff was very friendly and welcoming. Pool area was beautiful, room was clean and spacious. Parked right in front of the room and it had a back door to the pool area, great layout, I loved it.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback on our property. We do take pride in our freshly prepare breakfast each morning. From our fresh eggs to our pork chops and our great selection of fresh fruits. We want to make sure each guests a great breakfast experience. We do have a great team who excels in offering the best customer service and am happy to hear that you enjoyed your stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Great Place"

5
07/04/2016

Once again, I was totally satisfied. This place is great, in my honest opinion... I travel alot, for work, and I have to say that this by far the BEST Best Western, I've stayed at. One of my favorite hotels of any brand.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. What a great compliment to hear from a loyal guest that we are able to meet their needs especially from someone who travels alot. We will continue to work hard to assure you that every visit will always meet your expectations. Thank you for your loyalty and we hope to see you again soon! Celina - GM

"Just Great"

5
31/03/2016

This is our 2nd stay at this location the people were great and so was the facility. Both times we stayed we were given first floor rooms. the rooms were large enough to include another king sized bed so it was not near as confining as most of the newer locations (even their suites).

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our property and your feedback. We are so pleased to hear that you enjoy your stay and our hotel. We work hard to ensure each guest has a memorable stay with us. We hope you come back and visit us soon and again thank you! Celina - GM

"Would highly recomend!"

5
30/03/2016

After regular monthly business trips over the past 3 years. We have stayed at multiple hotels in the laredo area. We have been very loyal to best western for well over a year now. The service is great especially from Lucinda and they have never let us down. From super clean rooms to an awesome breakfast. I would highly recomend staying here while visiting Laredo.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We have a great team who works hard each day to ensure we offer the best customer service to each and every guest. We take pride on our breakfast to ensure to offer a variety of breakfast items to ensure we meet our guests expectations. Thank you for your loyalty to our hotel and we hope you come back to visit us soon. Again from the entire team, thank you! Celina - GM

"Fantastic Stay"

5
30/03/2016

Was very enjoyable trip , I travel to Laredo almost every week and Stay with Best Western all the time. Love the breakfast and your hostesses they are always very good. Best Western San Isidro Laredo Texas is the best.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. We are extremely happy to hear that we are your hotel of preference in Laredo and honor with your loyalty to our hotel. Our team works hard to ensure each guest enjoys their stay with us and we will continue to offer nothing but the best customer service in town. We hope you come back and visit us soon, and again thank you! Celina - GM

"Perfect one night stay"

5
22/03/2016

I travel to Laredo for business and this is my new go to hotel. Location is good, price is good, and rooms are clean and comfortable. I used to stay at the Hampton but have started using best western more now.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback on our hotel. It always gives me such pride to hear when we get a new guest who experiences our hotel for the first time and were able to meet their needs. I am happy you enjoyed your stay with us and we look forward to seeing back in the future. Again thank you! Celina - GM

"Breakfast"

5
15/03/2016

Breakfast to me is the most important meal of the day. To me waking up & eating breakfast is very nourishing & very enjoyable, especially when my office books a reservation for us at the Best Western San Isidro in Laredo, TX

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and we do appreciate your feedback. I perfectly agree that breakfast is the most important meal of the day and that is why we go out of our way to provide a variety of items for our guests to choose from. We prepare everything fresh each morning whether its our traditional tex-mex items to our healthly breakfast menu. We hope you come back and visit us soon and thank you from the entire team! Celina - GM

"Great place to stay"

4
07/03/2016

Room was nice. Bed was comfortable. Excellent customer service. Pretty good breakfast. Quiet area. AC was a little noisy. Overall, highly recommended. One of the best places to stay in Laredo. Really nice location.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I do appreciate your feedback and apologize for the a/c which has already been addressed. We are happy to hear that you enjoy your stay and our breakfast that we prepare fresh each morning for our guest to enjoy. We hope you come back and visit us soon and again, thank you for your review. Celina - GM

"Laredo San IsidroExcellent Best Western"

5
19/02/2016

Excellent Front desk staff . Excellent Dining area staff and so is their breakfast which is cooked fresh. Rooms are in good condition, very clean and well kept. Excellent job done by all especially by the manager and Sandra at the front desk

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you Joel for taking the time to review our hotel and for you feedback as well. It sure makes us proud when we hear back from our guest that their experience at our hotel was great and that we met their expectations as well. We work hard to ensure each guest has a memorable stay with us and we hope their experience will bring them back again. Again thank you for your feedback and we hope to see you back again soon. Celina - GM

"Great Hotel!"

5
16/02/2016

The staff is amazing and their breakfast is fantastic and homemade. Rooms are spacious and clean and they have all the amenities you could ask for. I would definitely recommend and stay there again the next time I'm in town.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback on our hotel. I am happy to hear that you enjoyed our breakfast so much and all our hotel has to offer. We work hard to assure that our guests have an experience when they visit our hotel. We hope you come backi and visit us soon and again from the entire team, thank you! Celina - GM

"Loved it"

5
13/02/2016

The cleanest place I have ever stayed. Very friendly staff. Huge room breakfast was awesome would love to stay there again. Close to town with several places to eat .slept very well. Beds were awesome. Wished I could have taken it with me

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and your feedback. I am happy to hear that you enjoy your stay with us and that we met your expectations. We have a great team that takes pride in offering the best customer service in town. We hope you come back and visit us soon, and again thank you! Celina - GM

"Really nice"

5
12/02/2016

Really friendly staff and nice clean rooms. This Best Western is in a really nice location. Out on the edge of town, yet close enough to everything. Beautiful swimming pool area and lobby. It also has a great breakfast.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you Cody for taking the time to review our hotel. I am please to hear that you enjoyed your stay with us. We work hard to ensure that each and every guest has a memorable stay with us. We hope you come back and visit us soon and again thank you for your feedback. Celina - GM

"Suprisingly Great"

5
09/02/2016

Hospitality drive is truly the right address for this motel. When you first arrive you notice how well maintain the property and grounds are. Then you go inside and meet the real jewels of this operation, the staff. From the management down they make you feel right at home. The rooms are well maintained and spotless. The breakfast has a changing menu and is cooked on site (not like what you get at other motels, eggs from a bag and microwaved) . They have a security guard for guest peace of mind. If staying in the Laredo area this is the only motel to consider.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you Greg for taking the time to review our hotel and your comments about our hotel. It's give us such pride when we have guests comment on how they enjoy our hotel and the great service our staff provides. Our goal is to ensure each and every guest feels right at home and has a memorable stay with us. We hope you come back and visit us soon and again from the entire team, THANK YOU! Celina - GM

"Great Motel"

4
29/01/2016

The staff were great the room and property are very clean and updated They have a security guard that walks the property and I have never had any problems there are always several company trucks there with tools on the trucks and to my knowledge nothing ever missing.

hospitality1410, Owner at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am please that you enjoyed our hotel and all it has to offer. Yes we do have security here all night to ensure our guests have that extra reassurance that their vehicles are secure. We hope you come back and visit us soon and again thank you for your review. Celina - GM

"very nice"

5
26/01/2016

great breakfast. clean rooms. modern flair. only downsides no tractor/trailer parking unless pre approved. bobtail is ok the staff were very nice, polite and helpful..safe area to park or walk. our breakfast had eggs, gravy, steak, fruit,yogurt and juice and coffee. all was good.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am please to hear that you enjoyed your stay with us. Unfortunately our property is not large to accomodate tractor/trailer parking due to our location of the hotel. I am pleased you enjoyed our breakfast and that our staff did a great job during your stay. Thanks again, Celina - GM

"Excellent place to stay"

5
22/01/2016

This hotel is in a convenient location for traveling through Laredo. Very professional, helpful, and friendly staff. Quiet (interior courtyard room), spotless, and comfortable. Would definitely stay here again.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you Barbara for taking the time to review our hotel. We re extremely happy to hear that you enjoyed your stay with us. We work hard to ensure that each of our guests has an enjoyable visit with us and we will continue to offer nothing but the best customer service in town! We hope you come back and visit us soon and again thank you! Celina - GM

"MY favorite BW in TEXAS"

5
21/01/2016

I have had the privileged of staying at this hotel since it opened. I only get to stay here twice a year while working but it is first class and is better than most premier BW I stay in. The outside rooms have front and rear doors, rooms are big, location is easy access any direction, staff is best around, rooms are clean and quiet. The pool is really nice although couldn't use it this trip, but the breakfast is best. I will be here again but I just wish all Best Westerns were this good.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Wow John thank you so much for taking the time to review our hotel. We feel extremely proud when we get such great feedback from our guests. We work hard as a team to be able to offer our guests nothing but the best service, breakfast and accomodations to all our guests so they have a memorable stay with us. We hope to see you back soon and again from the entire team, thank you! Celina - GM

"First time in Laredo."

5
15/01/2016

Pleasant and helpful staff who accommodated the needs of our veterans reunion at every turn. The breakfast selections were excellent and the food cooked to perfection, I would recommend a stay at Best Western on San Isidro to my friends.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you so much for taking the time to review our hotel. I am happy to hear that you and your group enjoyed your stay with us. I am always happy to hear when our guests give us feedback on not just our breakfast but the service as well. We hope you and your group come back and visit us again and thank you for your feedback. Celina - GM

"We came back!"

5
12/01/2016

My family loved staying with you on our way to Mexico. So much so that we stayed again on our way back home. The employees are great, rooms are clean, and breakfast was awesome! We loved the homemade fresh tortillas. Thank you!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am so happy that you enjoyed your stay with us on you way to Mexico and then stopping back again. It gives us so much pride to hear when our guests enjoy their stay with us and we do value your feedback. We hope you come back and visit us soon and again thank you! Celina - GM

"Another great stay"

5
11/01/2016

Everytime I go to Laredo for business, this is the place I stay. Clean rooms, nice big shower and a super comfy bed. Breakfast always has a good spread and the staff is always helpful. Not one bad thing to say.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you so much for taking the time to review our hotel. I am happy to hear that we are your preferred hotel and that we are able to to meet all your needs. We will continue to provide the best service in town and we look forward to your next visit. Thanks again, Celina - GM

"Very nice"

5
08/01/2016

Very pretty grounds, updated rooms, hot breakfast buffet, plentiful ashtrays. courteous staff. Could provide twice as many k-cups. Bathtub would also have been nice. Convenient freeway access, close to shopping and food

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel and happy to hear that you enjoyed your stay with us. We do have guests rooms that do have bathtub as well as our walk-in showers and we hope on your next visit you can request your choice. We hope you come back and visit us soon and again thank you. Celina - GM

"Extremely satisfied"

5
26/12/2015

Our favorite place to stay when in Laredo. Excellent staff, security and overall services. Rooms are welcoming and comfortable. Breakfast makes you feel right at home. Love the fitness room. Like the fact you can also do laundry.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us and that our staff did a great job during your stay. We take pride in our customer service and do all we can to ensure each guest feels right at home. We hope you come back and visit us soon and from our family to yours, Happy New Year! Celina - GM

"Great place to stay"

4
17/12/2015

A little overwhelmed by the guest at breakfast time though people cutting in the line like I'm not even standing there was crazy. Like I'm at a black Friday sale at Wal-Mart or something wild. That was the only thing I didn't care for but the hotel was nice and clean.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I do apologize for the indivdual who cut in line at our buffet during breakfast. We do not have much control on our guests conduct or actions and this is the first time this has actually happen. Aagin my apologies. I am happy to hear that you did enjoy our hotel and your stay. We hope to see you again soon and Merry Christmas to you and your family. Celina - GM

"Repeating Excellence"

5
17/12/2015

San Isidro Best Western Inn of Laredo has consistently been a pleasure and a well anticipated overnight stay location. This is by far the very best BW location that I have ever has the pleasure to stay. This is not to say other locations have not impressed me as they have, it is just this is the best so far experienced. The little extras go a long way in providing that welcoming feeling. From a Keurig offering a welcome cup of coffee brewed fresh in the lobby to spacious rooms and a well kept and functioning fitness center.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I always give me such pleasure to hear that our guests enjoyed their stay with us. We do have a great team and we always wants to ensure each guest has a great stay with us. We do focus alot on the little things you mention because it always bring a smile to our guest faces. Thank you again and Merry Christmas! Celina - GM

"Very nice and fantastic breakfast"

5
14/12/2015

Super friendly. Super,super safe place to stay. Very clean, comfortable and friendly. We drive extra long hours to get here! Don't hesitate to stay there. And they are priced very reasonably for motels in the area. You won't go wrong by staying there

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am extremely please to know that your stay at our hotel was comfortable and to your likeing. We have a great team that does a great job to ensure each and every guest has a great stay at our hotel. We hope you come back and visit us soon. For our family to yours, Merry Christmas! Celina - GM

"fantastic"

5
08/12/2015

Very clean, very comfortable. Felt like a five star hotel. Great service. The breakfast out of this world. It was especially comforting to be here after we had been robbed in San Antonio earlier that day. Felt very safe and relieved to be at this establishment.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us. We go out of our way to make sure each and every guest feels right and home and enjoy all our hotel has to offer. We have a great team that takes pride in customer service. Again thank you for your review and hope you come back and visit us soon! Merry Xmas ! Celina - GM

"Great stay"

5
08/12/2015

I really enjoied my stay at the hotel. I was able to get a good night sleep, the rooms were spacious and really nice. The breakfast was amazing, home cooked and plentiful. The employees of the hotel were really nice and helpful.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your review on our hotel. I am happy to hear that your stay was pleasureable and that you were able to get a great night rest. We are extremely proud of our breakfast which is always a big hit with our guest. Freshy prepared each day to give our guest a wide variety of breakfast items. We hope you come back and see us again and Merry Xmas to you and your family! Celina - GM

"Great accomodations"

5
08/12/2015

The hotel was close to our destination and the accommodations were great. A hot breakfast was also available every morning. The people were very nice and welcoming to us. There is a fitness room available and it was good to walk the treadmill after our Thanksgiving dinner.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us. Our hotel and our staff work hard to ensure that each and every guest has a memorable stay with us. Our breakfast is very popular with all our guests because we prrepare it fresh each and every day. We hope you come back and visit us soon and Merry Xmas from our family to yours! Celina - GM

"Awesome Sauce"

5
08/12/2015

This is by far, the best hotel I've had the pleasure of staying at. The front desk personal are very polite and professional and so are the cleaning staff. The rooms are always very clean and stocked.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
We thank you for taking the time to review our hotel. I am extremely proud when I hear that our staff gets great compliment of the hard work they do. We have a great team who works hard to make sure each and every guest have a great stay with us. Customer service is what its all about and we will continue to offer the best customer service in town. Again thank you for your review and from our family to yours...Merry Xmas! Celina - GM

"Business Trip"

5
29/11/2015

Running late for a business trip due to weather conditions so I called ahead to the front desk to see if my room could be ready when I arrived, and it was. The ladies tending breakfast were so nice to fix me some tacos and I was out the door to my meeting. Room was clean, great shower in bathroom, amazing view of the swimming pool and a comfortable bed to die for. I will always stay at this hotel when visiting Laredo as everyone from the front desk to the ladies tending breakfast earned my business from the get go !! Great Job Best Western San Isidro Inn Laredo !!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you so much for your review on our hotel. I am so happy to hear that we were able to assist you with your schedule. We go out of our way to try to hellp out our guests especially if they can notify us ahead of time for any special requests. We do have a great team that goes out of their way to ensure each and every guest has a memorable stay with us. We hope you come back and see us soon and from the entire staff at the San Isidro Inn, Merry Christmas to you and your family. Celina - GM

"Comfortable at Best"

5
11/11/2015

This hotel was so very nice- I enjoyed the employees, the room, the exercise room, and the breakfasts-yum! I would have used the beautiful pool but it was too cool for me-I will return to this hotel when I go to Laredo again!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us. We have a great team that works hard to ensure that each and every guest has a great stay with us. We take pride in our great breakfast that offeres a wide variety of breakfast items. We hope you come back and visit us soon and again thank you! Celina - GM

"Best breakfast of all Best Western hotels"

5
11/11/2015

Rooms are clean and modern, very convenient location and they serve the best breakfast buffet of any hotel I have ever stayed in. They have a staff of 4 or 5 ladies that prepare a full breakfast and make homemade flour tortillas right there. I would recommend this hotel highly to anyone staying in Laredo.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us. Our kitchen staff does a great job in preparing fresh each morning our great full breakfast we offer complimentary to our guest. We have a great team that work hard to ensure each and every guest has a great stay. We hope you come back to visit us soon and again thank you! Celina - GM

"Wonderful Stay"

5
02/11/2015

I recently stayEd at this property during a business trip to Laredo. It is clean, quiet and perfectly located for both business and pleasure. The daily breakfast was amazing. Freshly made offerings each day. I was there for 2 weeks and was thankful for the variety offered. All of the staff were beyond friendly.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you so much for taking the time to review our property. I am happy to heard that your two week stay with us was enjoyable. I have a great team who takes pride in offering the best customer service and our breakfast is something we are extremely proud of. We do offer something different each day which sets in well with our long stay guests. We hope you come back and visit us soon, again THANK YOU! Celina - GM

"The Best"

5
21/10/2015

I have stayed here many times and I have always been very satisfied. The breakfast is always great. Would not consider any place else when I stay in Laredo. I highly recommend this hotel to anyone staying in the Laredo area.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that our hotel has met your expectations and your loyalty to our hotel is something we value and is important to us. Your positive feedback is what motivates us to continue offering the best customer service in town. We hope to see you back soon! Celina - GM

"Great Place"

5
19/10/2015

This has to be the BEST Best Western I've ever stayed at. I don't do reviews, too often, but this one deserves a review. Great looking place, knowledgeable and courteous staff, and the grounds looked immaculate. Thank you!!!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback and taking the time to submit your review on our hotel. We have a great team who takes pride in offering the best customer service. We work hard to ensure that each and every guest has a memorable stay with us. We hope you come back and visit us soon! Celina - GM

"Highly recommended"

5
15/10/2015

I stay here 2 days out of the week every week while I'm in Laredo on business I've stayed at other hotels when I started coming to Laredo before finding this one and 6 months later I am still coming here every week by far the best hotel in the area and the best breakfast as well not your typical best western breakfast

hospitality1410, Owner at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your review on our hotel. I am happy to hear that you were able to find a hotel to meet your needs. We work hard to make that great first impressions on our guest so we can them coming back. Our breakfast along with our great customer service is why we have such loyal guest. We enjoy having stay with us and each week that we see you as part of our familly. Thank you again for your review. Celina - GM

"Best western stau"

5
14/10/2015

outstanding service., all employees are totally professional and extremely courteous. the room was clean and very well maintained. the pool provides an idea lounge environment in the Laredo hot weather

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. Customer service is our number one priority at our hotel. We work to provide a homey and peaceful enviroment for our guests to enjoy. We hope you come back and visit us soon! Thanks again, Celina - GM

"An outstanding facility"

5
12/10/2015

This facility is a place to recommend to anyone!! Outstanding customer service!! The breakfast is one to remember. The staff in the kitchen do a great job preparing the meal to start your day off right!!!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you so much for taking the time to review our hotel. I am happy to hear that you enjoy our great breakfast. As a team we work hard to ensure each and ev ery guest gets nothing but the best customer service in town. We hope you come back and visit us soon! Again thanks from the entire team, Celina - GM

"Great HOTEL, SERVICE A+"

4
07/10/2015

Please fix the internet at the executive floor, (I have stayed 2 times in the same suite 315) and the internet is not stable and slow. I had to go to Walmart and buy a prepaid hotspot internet service in order to get logged in to my office computer. Other than that you guys are the BEST at EVERYTHING.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for your feedback on our hotel. I do apologize for the internet but please notify our front desk staff next time you have a problem. We do have tech available to remotely access and take care of any problems. We assure you that we know the importance of having internet and that is why we upgraded our systems. We hope you come back and visit us soon! Celina - GM

"better than home"

5
07/10/2015

As always, the crew at this hotel are fabulous. I won't stay anywhere else in Laredo. The breakfast is the best in Texas,.The rooms are clean and quiet. And everyone is absolutely charming! I fell like part of the family when I stay there.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I think the best compliment our hotel gets is when we hear that our guest feel like part of our family when they stay with us. We appreciate each of our guests and will continue to make you feel right at home. Thank you again and we hope to see you soon! Celina - GM

"Best Western San Isidro Inn"

4
06/10/2015

I had an excellent stay, I'm often in the area working and always try to stay here. I have been know to drive an extra 40-60 miles to stay at this Best Western! Clean rooms, friendly staff, beautiful pool area. They have the best breakfast! They also have parking lot security.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you Leroy for your feedback. We value your business and I assure you we will continue to work hard to assure you along with our other guests continue to have a great experience at our hotel. We look forward to seeing you soon! For the entire team THANKS!!!!

"Best value for the price, ANYWHERE!"

5
01/10/2015

We travel for business approx 10 to 15 day a year. We usually stay at a Best Western if one is in the vicinity. The San Isidro Inn is great! It is exceptionally clean, inside and out; the room was spotless. The breakfast is the best we've found in recent years. The staff, especially the kitchen staff, were very friendly, and seemed to not be able to do enough to please you. The food selection at breakfast was wonderful: fresh fruit - grown locally - fresh muffins and other breakfast breads. Terrible for our diet!!!

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us. It give us such pride to know that our guests enjoy not just our great customer service but our great breakfast as well. We are fortunate to have a great team who take pride in offering the best customer service in town and ensuring that each and every guest has a memorable stay. We hope you come back and visit us soon! Celina - GM

"Inspired a first review"

5
16/09/2015

My work ( a specialized type of construction ) requires that I travel and if the location is new to me I look up potential places to stay on the internet like everyone else in the digital age. Often one must sort through people crying about petty grievances., or hotel employees posting amazing reviews to bolster their rating. The truth usually lies somewhere in between. That being said, here's my uncompensated and unapologetic opinion. Best Westerns as a chain are pretty hit and miss and that's coming from a diamond elite member who's stayed in ALOT of them. This hotel should be used as an example for all BW franchises nation wide. The staff is friendly and helpful. From the front desk, to the housekeeping to the security guards who patrol at night. No bad attitudes or acting like you are disturbing them if you need something. The place is clean, the breakfast is AMAZING and it's nice to know that someone is watching over the property after dark. I won't stay anywhere else in Laredo. I wish I could somehow transport this hotel to other towns I work in that have BW's that I described in a way that had this site's censors send me an email explaining that I can't describe those hotels in such an excremental manner.

hospitality1410, General Manager at BEST WESTERN San Isidro Inn, responded to this review
Wow! what a great review. I am so happy to hear that you enjoyed your stay with us. Our team works extremely hard to provide excellent customers service you would not find in most hotels. At our hotel you can "Expect the Unexpected" which is what you will experience staying with us. We hope ;you come back and visit us soon. From the entire team THANK YOU! Celina - GM