Best Western Plus Hotel Intercourse Village Inn & Suites, Intercourse

just back from 3 night stay. as always this hotel is best in Lancaster county. its always clean, staff is outstanding. they give you discount at the restaurant. it is located close to many attractions. this is only hotel we will stay at when we visit Lancaster county. thanks to all at best western plus intercourse village.

I stayed here a few weeks back while in the area on business. It has a great rustic ambiance with modern amenities. I found the front desk staff to be both helpful and polite. The breakfast buffet was solid, though nothing spectacular. The attached restaurant was reasonable, but nothing special. The pool is clean and the gym is nice.

This hotel is walking distance to Kitchen Kettle Village. It has a very nice lobby with 24/7 coffee and tea. Staff is very friendly. The room was very clean. For the complimentary breakfast, you have a choice of the buffet breakfast or the on-site restaurant. I tried both and I prefer the buffet over the restaurant. The buffet breakfast was quite good in a very comfortable room, while the food from the restaurant was mediocre at best. One problem I had was the wifi service. It was really bad. Since I have unlimited cell service, it may not be such a big deal but the cell service is also spotty inside the hotel. For someone who really need the wifi service for work, this is a major issue.

As always we have a wonderful stay at Kurt's BW in Intercourse PA. We were one of the first guests when it reopened and have stayed there many times. Making this visit exceptional was the fact that er were able to connect with a cousin I have not seen in 50 years it was wonderful and so is this hotel which will make it that much more special from now on.

Loved the convenience of location as well! Staff were really sweet! The free breakfast was just okay but the room and overall appearance of the hotel was very clean! No smoking facility was also a plus

A very attractive building and grounds. Very clean inside and out. Nice toiletries, bright white soft towels, and one of my most important criteria for an excellent hotel....you could turn on the AC fan so that it runs continuously and doesn't cycle on and off all night. Room size was pretty typical. I liked having the sink on the outside of the bathroom so my wife and I could both be getting ready at the same time. Breakfast has been addressed in other reviews. We stuck with the continental breakfast and it was more than adequate for us. Loved that the oatmeal was already cooked and not the typical packages of Quaker that you mix with hot water. The front desk was extremely helpful with guidance and direction on the things we wanted to see and do. We will stay here again the next time we visit the area.

Beautiful layout in Amish country, love it. Love the country look and design which gives such a peaceful and ralaxing feeling that drains stress away and boy I really needed that. Thank you for this wonderful and heart warming stay.

Very clean hotel and room. We loved the queen suite. The hotel manager Kurt Thomas is quick to address needs and just to accommodate any requests. The two restaurants had good food. I would recommend this hotel.

Great place to stay. Neat and clean. Very convenient restaurant on site. Great location to Kitchen Kettle. Pool needs less chemicals, but my kids loved it. We always look foeward to staying here when we come to PA.

We have stayed at the Best Western several times! The staff is always friendly! The rooms are always clean and it smells clean when u walk into the Lobby! My granddaughter loves the pool. The Restaurant is very good and the staff is very nice!

You will not find a better place to stay! Everything is perfect!! From the minute you walk in the door they make you feel at home. Clean rooms, clean pool, incredible restaurant where the food is exceptional. You really can't ask for a nicer place to start your morning or rest your head after a long day.

Definitely one of the best BW's. Classy, spotlessly clean and nothing short of superior front desk staff...pleasant, courteous,accommodating, Mega Kudos to them. We stayed in the two bedroom, with kitchenette and bathroom between bedrooms. Honestly it was like having your own apartment. This BW also has large indoor pool and the biggest sauna I have ever been in. Stay here...you won't be disappointed

We visit the area several times a year. This is the only hotel where we will stay. Our room was immaculate, comfortable and the staff couldn't do enough for us (Ashley, Roman, etc). From Management to the Cleaning Staff, we were very well taken care of in a professional, efficient, yet caring manner. The restaurant was enjoyable, and the employees there were so nice. Though we didn't get to the pool this visit, the last time we were here, it was relaxing and fun.

Stayed at the Best Western, Intercourse PA. The location is perfect for any/all Amish venues and other activities. The people are the thing...service, personable personnel, everyone on property wants to make your visit exceed your expectations! And they do! Ashley, Roman and Paul to name a few can seem to help enough. Restaurant on property is very nice. Dawn and Fannie again care to do it right! Fitness is adequately furnished with water and bathroom immediately adjacent. The rooms are appointed nicely with a local feel! 24x7 coffee is another handy touch...try ice coffee next time! Pool area is immaculate and towel are already at the pool! Add the click - clack of the horse drawn buggies and carts, it's a relaxed laIid back environment - sooo different the big city noise and bustle. Recommend this location without reservation...but suggest you make one!??

One of the nicest hotels I've ever stayed at. Nice newish rooms, clean with comfy beds, great ac and a nice full hot breakfast buffet. The pool was nice wish I had brought my suit. You can walk to some shopping right from hotel. Nice outdoor sitting areas and even a basketball hoop area. I just wish the cleaning people had given us another shampoo and conditioner for the 2 nd night as there were 2 of us and the little bitty bottles didn't go far. The one roll of toilet paper ran out and they didn't replace that either (we still had a roll on the second dispenser) I found that all kind of weird. We left a tip and they made the beds and gave us clean towels. I left a note to ask for more decaf and they left that, but didn't replenish the necessities.

My husband and I were very impressed with our room! It was clean, comfortable, and homey. The customer service was superb and the breakfast was great. Everything looked well-kept. Would definitely love to stay here again!

I would say, you guys just created a raving fan!!! I can't even express how wonderful this place is, clean, great atmosphere, customer service is great! Christopher, Mario and Lindsay made our stay unforgettable! Well done! Restaurant amazing,spa beautiful and clean, front desk nice and clean, overall excellent! Pleeease add a pool for kids :), that doesnt mean I wont come back, I am already planning my next stay . I stayed for 4 days and I am sad to leave tomorrow :(. Nothing else to add other than THANK YOU!!! ??????????????

We stayed for 2 nights, Thursday and Friday. Definitely clean and well kept, has an okay complimentary continental breakfast. The staff was very nice, and the clientele seemed to be a mix of empty-nesters and families partaking in tourist activities in the area. We were mainly in town for things in Lancaster, but this was worth the 15 minute additional drive.

Great location when exploring the Amish countryside as it is across the street from the Kitchen Kettle Village as well as the Old Candle Barn and other shops. Staff is always very friendly and welcoming. Room was spacious and comfortable and had a patio to just relax. Guest laundry was also very good. You have the option of either having the continental breakfast in the hotel, or have breakfast in the restaurant. This is our hotel of choice whenever we are i the area.

Staff was so friendly and accommodating. Their restaurant food was amazing and so convenient. Room was clean. Pool was warm but due to being indoors, had an extremely strong chlorine smell. Didnt seem to bother the kids though! Will definitely stay here again.

Kurt T, Owner at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for staying with us, I do apologize for the chlorine smell and we will look into this immediately. We look forward to seeing you again during your next visit.

We were first time visitors to this hotel and let me say ...AMAZING! This family run place is so beautiful. The staff has so much love and pride for this place it truly shows. Clean, quiet,comfortable rooms. Nice pool and hot tub. The nicest desk staff you will ever encounter. I highly recommend this place to anyone visiting the Lancaster area. Trust me, you will not be dissapointed I don't impress easily and I was impressed.

Couldn't be happier with our visit to Dutch Country and our stay at this hotel. The location is excellent, surrounded by local scenery and small shops. The rooms are very clean, and the service was top notch. I had to interact with the manager, and found him to be extremely responsive and helpful. He was very hands on, and I saw him every day in the lobby, restaurant, and around the hotel making sure everything was in order. Definitely looking forward to my next visit there.

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for staying with us we appreciate the kind review and look forward to seeing you again.

Hotel was great and very clean and staff was exceptional and it is so close to many great stores and winery.The pool and restaurant at the hotel were also great!! We will be back definitely in the very near future!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for acknowledging how close we are to the many shops in the Village and also commenting on our Indoor Pool and Restaurant. We appreciate your business and hope to see you again son.

We stayed overnight recently while visiting the area to go to Dutch Wonderland. The suite was clean and quiet, and the breakfast options were great! The pool was a huge plus too. We'll be back for sure!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
We appreciate your great comments on our hotel, We are glad you enjoyed our breakfast options and indoor pool. We look forward to seeing you again soon. Thanks for staying with us.

Just stayed at the BW+ in Intercourse, PA and it was a great stay. The staff was friendly, welcoming and helpful. The amenities are more than adequate, and its clean and quiet. We will definitely be staying there again.

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for the great review, our staff are defiantly the best around. We all love serving our guest. Thanks for staying with us.

This hotel was wonderful. Very well kept and spotless rooms. Great choices for breakfast. Right across from Kitchen Kettle Village. I would definitely stay again. All the staff was friendly and helpful.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Suzanne, Thank you for the great review! We appreciate your business and hope you will come visit with us again soon

Checked in for our regular double queen room and were met upstairs by a very kind man, with a different set of keys, he noticed our children and upgraded our accommodations to a double queen suite complementary because it would be more comfortable for us. The room was clean and very comfortable. We took advantage of the free laundry facilities as well, which was a blessing after being on vacation with our family of 5 for 6 days. The sundry selection was impressive to say the least and the complementary breakfast at the restaurant was delicious and had enough choices for our children to all order something they wanted. Every employee we encountered were professional and very kind. Will definitely return if ever in the area again.

This is one of the best hotels we've stayed in, EVER! For a reasonable price we got a huge room, very clean, great continental breakfast, excellent service, and close proximity to all the things to do in Lancaster! Will definitely stay here again next time we're in the area!

Excellent hotel!!! The rooms were very clean and spacious, staff very friendly and accommodating, and food was good too with a great variety. The pool and hot tub was also nice and they even extended the hours. Our overall experience was awesome and we will definitely return.

We totally enjoyed the stay at the hotel. The staff was awesome with helping us with our needs, the rooms were clean, large and the beds where very comfortable. Loved the fact that the room had a door to go out into a small patio where we sat and had ice creams. The hotel also has a large pool to enjoy. We loved our stay and would definitely stay again.

Excellent staff. Very clean, friendly staff. Nice pool. We come every year with our church. We preregistered and everything was ready for us to check in. Express check out was seamless. The pool was clean and the building well kept. We would come back again!

Hotel was nice, clean and well kept ..and the beds were really comfortable. Also was within walking distance to shops at kitchen kettle village. The indoor pool was very nice .. probably could be ventilated a little better. Overall we really enjoyed the pool and hotel, definitely would recommend!

What a wonderful place to stay. Everything is so clean inside and out. The rooms were very nice and up to date. We stayed in the 3 Queen room with the bathroom in the middle and it was laid out very well where my wife and I had our own space and her parents had their own space but we were still together. I will stay here again when I am in the area.

We love Best Western at Intercourse, Lancaster area. Location convenient and staff and facility are excellent. This was our second visit, we will return. Rooms clean and comfortable. Compliment ary breakfast very good choices and not too much to be too full.

Everyone was great from check in , breakfast, housekeeping. In a great location. We even left something in one of our rooms and housekeeping turned it in and the staff called us. They are mailing our forgotten item back to us. great job everyone. Great hotel, great employees

Our recent trip to Intercourse, PA was highlighted with the tremendous landscape and sights of the Amish farms and the relaxing atmosphere of the Best Western Plus in Intercourse. The lobby is relaxing, the rooms are clean and comfortable. The staff is inviting and informative concerning the many places of interest. We have stayed at the Best Western Plus in Intercourse many times and have always enjoyed it.

We came up for a 2 night stay and the hotel is a clean and nice as always. The staff is friendly make you feel at home. The room we had could use some new chairs, but having a balcony was cool, in spite of the rainy weekend. Nice added bonus was having the breakfast buffet.

We recently stayed for 2 nights. It was perfect from check in to check out. The hotel is beautiful inside and outside. The room was spacious and super clean! The staff was efficient and friendly especially the front desk clerk Paul. We booked our next stay before leaving. Keep up the good work!

We were here 2 nights and to celebrate a weekend wedding for our daughter and new son-in-law this past weekend. The hotel was super! Very clean, very quiet, well managed, an excellent location in the Amish Country and their prices are competitive! Would highly recommend staying here! A continental breakfast was included in the price and they do have a restaurant there also. Great stay if you are in and around "Amish Country"!!! This hotel does not remind you of a typical hotel. The exterior and interior decor is very nice! It also has a pool, hot tub and small workout area there too!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for the great review, we are glad you enjoyed your stay and try hard to satisfy each and every guest. We look forward to seeing you again next time you are in the area.

i like front desk staff are very caring and helpful. we did stay 2 nights we had 2 bed room with a balcony for night then we decided to extend for one more night. front desk staff give us upgrade for 3rd night they have free hot breakfast in with lots of selections they coffee was very good the room were clean the pool was big and hot tub was big the pool was warm and the hot tub was nice temparature the restaurasnt had very good selection ,the was good pie taste like home made dessert was also the taste very good meal the serive was good in restaurast they had nice sitting area outside this nicer best western ,it is perfect best western thank you for best western

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for your kind words and review of our hotel, we take pride in providing a great place for our customers and look forward to serving you again in the near future.

Stayed here for a family shopping and countryside tour. We had stayed at this location before the remodel and needed updating. The updates and upgrades we're dramatic. The staff is great especially Christopher who printed some documents for me as well as answered my questions. The rooms are great our room was on second floor with a great balcony, three queen beds, one sofa bed, bathroom and sink and mini fridge area in two room setup. The free breakfast was adequate the hotel is clean with a nice on site spa and pool area with a heated pool and spa. It is a great location for Amish shopping.

Great location, clean room, excellent restaurant, nice pool and hot tub. Even the free coffee at the front desk was great and hot. Walking distance to attractions and in the heart of Amish Country. Price was fair.

We had stayed here a few years ago before the renovation. They really did a GREAT job. The location is great. Right in the heart of the town. The hotel is beautiful. The staff is very friendly and helpful! I want to make mention of Ashley and Addison. They were very sweet and anything we needed they were on top of it. My husband uses a walker and the hotel is fully equipped for those with disabilities. The only suggestion I would give is they need to put more than 2 trash cans in the rooms. We had a suite and there was one in the bathroom and in the connecting part where the extra sink/refrigerator was. It would have been nice to have one in the bedroom area. Other than that we had a great time! I will definitely suggest to my friends/family to stay here and I would definitely stay here again.

My wife and I spent several days in the Lancaster PA area and were lucky enough to stay at the Best Western Village Inn and Suites in Intercourse PA. The hotel is beautiful, both outside and in. Our King size room was super clean and very comfortable. Housekeeping staff kept it that way the entire time. The Old Mill restaurant, on site, supplied us with delicious Amish prepared food quickly and affordably . The one thing that impressed us the most was the customer service. Every hotel staff we encountered during our stay treated us like family. Especially Roman at the front desk. We will definitely be heading back.

OK hotel, but bed and pillow quality below what I expected for price paid. AAA discount was not much at all. Breakfast service in restaurant on premises was horrible. Staff ignored us after being seated so we left. Waitress just kept chatting away with another table and never acknowledged us.

I have stayed at this hotel numerous times with different family members, everyone has loved it. Rooms are great as is the restaurant...staff is always friendly and helpful. Definitely will be back! The hotel is close to a number of local shops.

Found this hotel TripAdvisor and was not disappointed. Great location, great facilities, tons of parking, modern, and comfortable. The staff were friendly and helpful. Huge rooms, great for families. Very convenient to all area attractions. This is the place to stay when you're visiting Penn Dutch country.

We have stayed here several times and have never been disappointed. It is extremely clean, comfortable and the staff is excellent and very welcoming. The rooms are very well appointed and clean. The Olde Mill Restaurant which is attached to the hotel is also a plus, very good food at reasonable prices. If you are visiting the Kitchen Kettle you can walk, as it is located close by, along with several other very nice shops in the area.

If you want to stay in a place that is pristine clean, has professional and friendly staff, comfortable beds, inviting pool & hot tub, fluffy towels, good food and much more then this should be your choice. We try and visit 2 or 3 times a year and always leave refreshed - you can be busy or not busy - lots of shopping and restaurants.

We always stay at the BestWestern Plus Intercourse Village PA. When we come to this area to go to the Sight & Sound Theater. The staff are always very friendly & helpful and the rooms are very clean & spacious and this time they surprised us by up grading 1 bedroom king to a 2 bedroom king suite at no extra charge Wow!! The was very large with lots of space. Roman checked us in and is very friendly he really took to our son Mike. We will defiantly be back next year. And if you are in this area I highly recommend this hotel. John T

This place is great. Right in the center of amish country, within walking distance to Kitchen Kettle Village. The rooms are updated and spacious. Great amenities including an indoor pool and hot tub. I would recommend this place to everyone.

We travel often and I have to say, this was one of the best places we have stayed at. From the moment we drove in to the cleanliness of the lobby and then friendliness of the staff..only to be met with a complimentary upgrade to our room that suited us better for our family. The room was clean and spacious. The lobby is so inviting with lounge areas and board games. The pool is clean and the water was warm. We enjoyed our visit to the Amish country and will be recommending The Best western Plus to anyone we know planning to visit.

The hotel is located within walking distance of the Kettle Kitchen Village shops. Mattresses were abit to firm and sheets were a little rough, however, managable for the price. The hotel had upgraded our room prior to our arrival and the staff is very friendly. Hotel was very clean!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for staying with us, we appreciate your business and feedback. We do offer quilted mattress toppers for guest that enjoy a softer sleeping experience, they can be requested during prior to your stay. We are happy that you found our property convenient to Kitchen Kettle Village and many of the other shops and activities in the Village of Intercourse.

2nd time staying here, I love this place. Very convenient to all attractions. Even gave the restaurant another try, by request of staff and was pleasantly surprised. We only had lunch, but staff was good and the food was great, I got the chicken fajitas!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks so much for the great review, we appreciate you staying with us again and giving our restaurant another try. We strive to give every guest the best possible experience.

Nothing to complain about at all. Clean , very comfortable atmosphere but can't rave enough about the staff we had. Christian and Ashley are definetly add a plus to this hotel with their outgoing personalties, making each customer feel welcome and valued. Second visit and only place I will stay again unless things change at some point.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Lisa Thank you for taking the time to offer us your review! We greatly appreciate your business and hope you will come visit with us again soon.

This hotel remains as one of my favorite in the area. Our stay, although last year, was very good. The first thing you see is the spacious parking area. Once inside, there is a wonderful place to relax and the check in area. They also offer brochures of local places. Main lobby offers a coffee and tea bar (not sure if you have to pay or not. There is an elevator or the option of stairs. Both were clean and nice. Luggage racks were also available if you have many bags. We booked a 3rd floor suite (I think room 350). At first entrance the room looked very clean. Furniture included a work desk and chair, two beds, a pull out couch, two plush chairs, and two night stands. There was also a large window on the far end of the room. The bathroom was very clean, we did have to request more towels, but this was no inconvenience. After getting to our room we quickly changed and left for the pool area. As you do have to travel from your room, through the lobby, and across the little parking lot out front, wear a cover up or clothes. The pool building was large and spacious. It was very nice inside, including a large pool and jetted hot tub. I think putting the pool in a separate building was a very smart idea. It eliminated any chlorine smell in the hotel itself. The pool was comfortably warm, which I personally enjoy. The building had many chairs around the pool and was not crowded. Pool had different depths and was spacious. The hot tub was, definitely, hot. The jets were soothing and overall it was an amazing experience. Once back inside, we watched TV for a little (the tv's were nice as well) and the Wi-Fi worked great from our room. The beds were very comfortable and we slept great. For breakfast, we did have the free option, and sadly could not dine in the restaurant as we had to rush for an early morning dance competition. The buffet offered in another room was very good. Offered an array of food, both hot and cold, and it was tasty. Overall, our hotel experience was great. Awesome rooms, wonderful pool area, and a good breakfast made it perfect. The hotel is also within close proximity to many shops, Kitchen Kettle Village, and many fun places to visit. We will be visiting again in around 2 weeks. Looking forward to it! Would reccomend to all people looking for a hotel in the area!!!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for the very detailed review, we look forward to seeing you again in 2 weeks!

Our family of 19 enjoyed our stay here. We've stayed here before and will definitely be returning. Everything about this hotel is awesome including the staff. We love the pool, they have pool towels .The rooms are a nice size. I love the 3 queen bed suite,that's a definite bonus.

Great location, very friendly staff, clean all around. The restaurant food selection and quality is top notch. The Hotel is located in the heart of the Amish farmlands with many local farm stands and markets. My family visits Lancaster twice a year and The Best Western Plus Intercourse Village Inn & Suites is our hotel of choice.

Each room has a balcony with a light that goes on at dark and goes off at dawn. It cannot be turned off, so it illuminates the room all night. The drapes are designed so that they cannot be closed. So it's like sleeping with your bedroom light on. The pool area is nice but it's in a separate building from the hotel. So you have to go outside wet to get back to your room. The continental breakfast is mediocre. I have to say that the staff is very good, but there is little they can do about these inherent problems. We won't be staying there again.

Rooms were clean and comfortabale.Staff were all very friendly and obliging. The hotel is in a great locacation, walking distance to Kitchen Kettle Village and other businesses. The hotel is a good value, and has a very good buffet breakfast, and a very good restaurant.

I have stayed in hotels and motels for over 120 nights in 20states in the last year this is the best. The staff is friendly to guests and each other. I have stayed here for almost 40 yrs only has gotten better

It is hard to believe that an stay could be better then the last. However with each stay it just gets better and better. My wife and I booked for three nights. Maybe the front desk had new faces, but by no means did the expert and professionalism change. The staff did not act like employees but they all took ownership and responded to our every need as if their name was on the hotel sign. Cleanliness was from top to bottom. I believe that there is no other place in Lancaster area or surrounding that can live up to BW standards and the friendship that is shown by the Thomas family. If you choose not to stay there then you are loosing out.

My family of 6 stayed here over Spring Break. Cannot say enough great things about the hotel. Our room was extremely clean! The bathroom seemed brand new. Plenty of space for all of us. The lobby was very cozy with coffee and games available. The kids loved the pool and there was even a basketball hoop which my 13 year old was thrilled about. If you are looking to see lots of Amish folks this is the area you want to be in. We saw many horse and buggies going by the hotel daily. The only drawback to this trip was that a lot of stores in this immediate area closes by 5 and restaurants by 7. Otherwise it was great trip! We are planning to stay here again this summer!!

We realized this was our 6th (at least) stay at BW Intercourse, and as usual, they delivered! We stopped in on a whim, as our travel plans had changed. We only needed one night, and they happened to have one. Ashley at the front desk told us this was her favorite room, and she hoped we liked it.. I asked her why it was her favorite, and she excitedly explained: "it has only 1 neighboring room and has an interesting extra hallway in the room which makes it very quiet. It's spacious, and has a balcony overlooking Queen Street." (It was great to see someone take such pride in her work. She clearly loves what she does!) Anyway, she was right. It was quiet, spacious, and perfect for 2 very tired travelers. To be honest, we didn't want to leave! We opted for the continental breakfast, which was delicious and filling. The coffee was great! I believe it was "Lancaster Coffee Company." (I wonder if they make K-Cups) We are already planning our return trip in the fall.

This was our first stay here at the Best Western Intercourse and it won't be our last. The décor is so cozy and inviting. I had called early in the afternoon of our arrival to see if we could check in a little earlier because the kids were getting antsy after our long drive. The receptionist was so kind and even called me back while we were outlet shopping to let us know that our room was ready for us! Our room was so spacious and clean. We had the two room suite with two queen beds. It gave us just enough room to spread out and even watch tv in the living room area when the kids went to sleep. The Old Mille Restaurant turned out to be a hidden gem and were we ate for all but one meal on our stay. The prices are so affordable and the food was absolutely delicious and plentiful. We can't say enough about the hotel staff as well as the Old Mille staff. We can't wait to come back for another stay, hopefully soon!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Valentina, Thank you for the wonderful review! We are delighted to hear how much you enjoyed your stay with us and we hope you will come visit us again soon!

My husband and I have been coming to Best Western in Intercourse for years. It's our get away from the kids for some “us” time. LOL We were hooked before the renovations. It was clean, decor was country (which is my favorite) and the attached restaurant made you feel like a local. You can imagine our delight after the renovations. Still that hometown feel but with all the perks included. We made a habit of getting massages at the spa the day we arrive. Much needed after our 4 hour trip. Honestly, we only eat at the attached restaurant. Sure we tried the others, but we soon learned that you just can't get it all anywhere else. Home cooking at a discount and all steps from our room. We use the tv area with fireplace to catch up on shows after a long day shopping. Oh don't get me started about the shopping! So much and all in walking distance! As for staff, top notch. I had an experience where they hunted us down in the restaurant to apologize for something I didn't even think twice about. I was shocked at what they considered discourteous. I really appreciated that. We have bragged and recommended this place to many friends and family. We decided it was time to brag here too!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for the great review, we appreciate our guest and love serving our customers. We look forward to seeing you again soon.

This is the fourth time we have stayed here. We absolutely love the atmosphere a and staff. They are SO accommodating and the hotel is immaculately clean. The views are relaxing and the complimentary breakfast is wonderful!

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for being such a loyal customer, we appreciate your business and look forward to seeing you again soon.

We changed our plans and arrived a day early due to a predicted snowstorm. As you can imagine, the people who arrived during the snowstorm were tired and hungry. Ashley and Christian were behind the desk to greet them with a smile. They did a fabulous job. Ashley was great with us as well. The bonus was the Olde Mlll Restaurant that's part of the Best Western Plus. The choice of breakfast wasn't just the usual buffet with cold eggs and cold cereal, we were able to select choices from the menu......2 eggs, juice, coffee, toast! All delicious and perfectly prepared. I had a room with a king size bed and it was very comfortable and just the right size.

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for the nice review, we appreciate the kind comments and we are glad you enjoy our multiple breakfast options for our hotel guest.

Great place to stay. The bed and pillows are comfortable. The rooms are spacious and well maintained. The lobby is very cozy to just sit and relax. Located in a great location if you just feel like taking a walk. Plenty of places to shop within walking distance. Definitely will stay here again.

Kurt T, General Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thanks for the great review, Our guest love walking to all the village of Intercourse has to offer. We look forward to seeing you again.

We found this to be an excellent hotel with great staff. Also having a good restaurant was a plus. We were there during a snowstorm and all the staff went out of their way to make sure we were comfortable.

Excellent Experience. Upon arrival we were upgraded to a King Suite. Room was very comfortable and very clean. Staff was very polite and helpful from the front desk person to the maids. I would definitely stay there again in the future.

Loved this hotel. Had stayed previously before new addition and renovations. It was a wonderful experience and well maintained. Staff was very friendly and helpful. King rooms were very spacious and clean. A/C very quiet. Restaurant was convenient and good and well priced. Highly recommend!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to offer us your great review! We appreciate your kind words toward our staff and hotel! We hope you will come visit us again soon!

After driving by this property and seeing the new addition, I looked into this hotel as a possible stay. We normally stay at different B&Bs when staying in the area. After reading many reviews and looking at many pictures on different sites, a reservation was made for a 2 night stay in a 2 room ADA suite with a king bed that was just HUGE! Both rooms were very spacious with another area between them where there was a counter area maybe 12 foot long that had the sink, microwave, and frig. The first room entered had a closet, a dresser with 6 box drawers, a sofa bed, a wind chair, a coffee table, and a TV. The rear room had a desk, another dresser again with 6 box drawers, a 2 person whirlpool, another TV, and also a walkout patio area with 2 comfy chairs to sit out and soak in some sunshine. The hotel has a spacious lobby with a fireplace that can be seen from 2 sides that have plenty of comfy seating as well as a table and chairs close to the 24 hr. beverage area where special lattes can be purchased in the AM. And beyond that, it another corner fireplace with some chairs and another alcove with seating. 2 computers are available for guest use that overlook the checkin area and the fireplace. There is a spa available from the side of the lobby. A negative to some is the fact that you must leave the hotel to cross the entrance drive to get to the pool and spa area but has it's own changing area and towels located within that building. You are given a card for breakfast which gives you some options. You pick 2 items from the upper group, such as scrambled eggs, English muffin, coffee cake, blueberry muffins, cereal, oatmeal, to name some ( no meat) and then 2 from the bottom list such as milk, coffee, tea, etc OR you are given 30% off anything purchased from the menu. I overheard 1 couple being told how to get eggs, toast from the pick 2 choices and then to order the ham as a side so as to cost them only the price of the ham. Smart! Our first morning was my birthday and we wanted to go to Diener's so i called to see if i could get the coffee cake to go that the desk person recommended. Yes! Not only that but i was able to get 4 OJ, 2 coffee cakes, and 4 blueberry muffins-2 to an order- to go using my card = no charge!!! We did tip the person who prepped it. All of the desk staff were extremely patience, friendly, smiling, and truly looked like they enjoyed what they were doing. There are many choices for bedding including a room with 3 queen beds which I have only heard of once in the 40 years of our traveling! I would recommend this as a central point when visiting the area.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Pat, Thank you for the wonderful review! We greatly appreciate your detailed review and are delighted you enjoyed your stay with us! We hope you will come see us again soon!

We orginally were booked for one day but when we saw the room and all the amenities and resturant inside the hotel we added another day to our visit. It was so close to all our favorite shops adn the staff was very nice and knowledgeable. My husband and I will absolutely return...

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Zaida, Thank you for the great review! We are pleased you enjoyed your time with us and we hope you will come visit us again!

I found the staff, rooms, and amenities to exceed my expectations. Beautiful setting, nicely appointed rooms and common areas, attentive and friendly staff, good food (free continental and also excellent restaurant as well), nice indoor pool and spa, I will definitely return when anywhere close on business.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Revmhall, Thank you for the great review! We appreciate the kind words toward our staff and hotel! We hope you will come visit us again soon!

We only stayed overnight this time but the inn was everything that we had hoped for and experienced in the past. The breakfast buffet was adequate and you have the option of a fully prepared breakfast at their adjacent restaurant. The only negative aspect is the location of the pool and whirlpool in a separate building which requires walking outside in the wintry weather.

This hotel was by far the cleanest hotel I have ever stayed in! Our room was smell-free and I actually could walk barefoot on the carpets. The room was large and very accommodating. All the staff was pleasant and helpful. I would like to take this hotel with me on all my trips! Two thumbs up!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear David , Thank you for taking the time to offer us your review! We are delighted to hear that you enjoyed your visit with us and we hope to see you again soon!

Had an excellent one-night stay at the hotel and time in the day spa with friends. The hotel staff was very accommodating and our room was perfect for the 6 of us to stay (and affordable!) The restaurant was good food, but slow service for breakfast.

This Best Western is located right in the middle of all the action. plenty of shopping and restaurants within walking distance. Front desk staff is very friendly and informative about the area. The weather was on the cold side but tolerable. If you are looking for a great buffet go to Millar's. great food , all you can eat at a reasonable price..

Love staying at this hotel. Great staff, very friendly, clean beautiful rooms and so close to everything in the area. Good breakfast menu. There is a comfortable room with t.v. and a fireplace where you can have a coffee or hot chocolate and just read or watch t.v.

This hotel caters for families and are most welcoming. Hot chocolate or coffee when you arrive after a cold day outside. Free washing machine & dryer makes it great when you are travelling as a family of 7. Large rooms always spotlessly clean and the staff are very obliging with any request. We highly recommend this hotel and stay there whenever we are in the area.

first of i work at the best western in king of Prussia & i just want to say it was a welcoming & an excitement to stay there. it was so calming & very warm feeling. everyone was so nice & happy. thats what i love to see . some people i came across throughout my stay that was wonderful to me. the general man. bob , Ashley , christian , rose , Katelyn & Emily. you guys made my stay very pleasant and easy. by the way the smokehouse recommendation was sooo good. is a must when you down there. thank you guys so much !!!

The location was absolutely perfect. Stayed here before love the location and BW. Beautiful clean room. Property well maintained. If you are looking for a romantic weekend getaway, this is it! The breakfast was delicious, staff very friendly, clean atmosphere. Felt safe staying at BW. Highly recommend. Check out the local mud sales!

My husband and I were so looking forward to a relaxing long weekend in Lancaster . We have been thinking about giving this hotel a try for some time now and we are so glad we did!!! Staff were so wonderful , friendly , cheerful , professional and truly just a pleasure to see in the lobby each day . The hotel and room was absolutely spotless ! I'm a nurse and a bit of a germaphobe :-) so this is extremely important to me . We indulged in a couples massage at the on site spa which was awesome . ..... Breakfast and dinner in the hotel restaurant was great We were lucky enough to spend a snowy night playing checkers in the lobby in front of one of the two fireplaces !!!! And the pool and hot tub were great as well!!!! Wow !! Did I leave anything out ???? We will definitely be back!! The only thing that could have been better would have been if the parents of some of the hotel guest 's children would have required better behavior from their kids! Sadly they just overtook the pool area and did cannon balls and were in general unruly to the point that no other guests could enjoy their time. But this is not the fault of the hotel and the only reason I mention it is perhaps others will read this and think ??. In any event , we had a few good hours in the pool area and will not be kept away from this truly magnificent little gem. We will just return while school is in session lol. :-). Thank you for a wonderful stay !! Keep doing what you do because you do it so well !!!!!!!

Booked here for 2 nights, but left after the first night. We were assigned a corner room which backed up to the exercise room. No issues with noise from it, but the person next door coughed ALL night. It was awful. There is a balcony but because it is a corner room, it is just a cement pad with high walls. Hardly any view, and NO light comes into the room. I am sure it didn't help that it was a dreary day, but after zero sleep, I was out of there. The breakfast was warm, not hot. Staff were very friendly. Pool was nice but there were too many kids in the pool playing a loud game that annoyed others. I got hit in the neck and hip twice by them. The staff came and replenished the bath towels as soon as they were all gone. Others seem to enjoy there stay, so I guess if you don't have a corner room and someone coughing next door it would be fine. The room was very clean. No sleep with the coughing next door and the dark room on a dreary day, and I couldn't stay another night. I told them why we were leaving at check out and the response was, "I'm sorry." We were a party of 2 adults and 2 children. next door

genuinely friendly and informative staff. Smells and looks clean. Had a 2 room suite which was absolutely fabulous. The restaurant food was delicious with large portions. Pool/hot tub area spotless. Too bad we had to leave.

We love staying at this Best Western. Great restaurant attached serving breakfast, lunch, and dinner. Enjoy the indoor pool and hot tub or pamper yourself with the attached Spa! Lots of shopping within walking distance. Staff is very friendly and hotel is always clean!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Missynic80, Thank you for taking the time to offer us your review. We are delighted you enjoyed your time with us and we hope to see you again soon.

Excellent staff excellent restaurant excellent area to stay excellent overall experience. Price is ok but for what you get it's not a bad deal at all. Always enjoy coming to the area and I will not stay anywhere else.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Matthew Thank you for the great review! We greatly appreciate your business and hope to see you again soon!

On a business trip, my husband & I seized the opportunity to enjoy the fireplace (there is one set behind the desk, away from the entrance) for over an hour all 3 evenings of our stay. Such a treat to have choice of free breakfast or breakfast out without even leaving the property! Thanks so much for the information about the local businesses. If the wind hadn't been so cutting, we would have walked, but encountered no problem parking at Kitchen Kettle Village or Stoltzfus Deli (what a wonderful place!) Next visit I intend to be prepared to take advantage of the pool & hot tub. Perhaps I'll even make time for a massage.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Charlie T, Thank you for taking the time to offer us your review and for the kind words toward our hotel. We hope you will come visit us again soon!

It was a wet day, walked in to the lobby fire places were lot. I was told our room was not ready, helped my self to coffee, sat down to relax. The host said tell you what , we will up grade your room so you dont have to wait. We walked in to a beautiful King Suite, it was clean comfy and big. The pool and hot tub were a short walk from the lobby , both were very nice. The staff was great , over all no complaints, will go back again.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Joe S, Thank you for taking the time to offer us your great review. We are delighted to hear our staff was able to assist you and enjoyed your visit with us.

My daughter and I stayed here on a trip in November and this hotel is excellent. Our two room suite was very clean and spacious. The staff is exceptional. We loved having an on site spa also. The location is wonderful and extremely convenient to all the attractions in this area. Everything is so easy to get to. Also, walking distance to Kitchen Kettle Village. Great experience.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Sherry, Thank you for taking the time to offer us your review. Thank you for the wonderful words toward our staff and hotel. We greatly appreciate your your business and hope to see you again soon!

My husband and I stayed at BW Plus for 3 nights and, as always, were not disappointed. The accommodations were clean and comfortable. The front desk staff pleasant and friendly. We will definitely return -- hopefully soon!

Stayed here multiple times love this hotel. Rooms are very clean and comfortable. The staff are very friendly and accommodating. Restaurant serves good food. Love the pool and hot tub area it's nice and relaxing. Would definitely recommend this hotel

My wife and I stay here last Thur and Friday. It is a very nice Inn, it was very quiet with comfortable beds. It was nice to hear the clip clop of the horses passing by the motel. The restaurant on site (old mill) has very good food. The coffee cake was great. All the employees were very helpful and courteous. We will definitely stay here again.

The cleanest Best Western we have stayed in yet! Room was spacious, bed comfortable, everything was in working order, pool and hot tub were a nice addition. Staff friendly. Loved having a note left my our cleaning lady, made us feel more welcome with a personal touch.

We wanted a short get away in the middle of the winter. We found a nice deal at this hotel in the middle of Lancaster, Pa. the hotel staff was friendly and so efficient. The room was clean and comfortable. We enjoyed a nice meal at the on site restaurant with great wait staff. Just a great get away in nice location.

This is a fantastic hotel. It's our 3rd time back. Great for families. Amazing facilities, food & staff. I love the free Laundry which is so good for families. Staff go above & beyond. Nothing is too much trouble. We keep coming back here because it's such a great place to stay

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Sally, Thank you for the wonderful review! We greatly appreciate your kind words and thank you for your continued business! We look forward in having you as our guest again soon!

Clean rooms, beautiful lobby, friendly staff, love the pool and hot tub, just wish attached to building especially in the winter but there is a large clean changing area. game room would be nice for younger children. overall great place to stay.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Barbara, Thank you for the great review! We greatly appreciate your business and we look forward in having you as our guest again soon!

Was a clean and quite stay, probably due to travel season coming to an end. Hotel room was in good order, no funky smells, and shower worked great, especially the drain! Breakfast was good, staff was nice, it was a real nice Best Western.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Ivang, Thank you for taking the time to offer us your review! We are delighted to hear you enjoyed your visit with us and we hope you will come visit us again soon!

Very pleasant experience. Staff was helpful and friendly. No complaints at all! Room was clean and well stocked with amenities. We would definitely recommend this hotel, restaurant, and spa to other people.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear JJMill, Thank you for taking the time to offer us your review! We greatly appreciate your kind words toward our staff and hotel and we hope to see you again soon!

We felt right at home when we stayed at this hotel from 1/1/18 - 1/4/18. Our room was very nice with 3 separate beds. We also enjoyed the indoor swimming pool and jacuzzi. The hotel hosts were all very friendly and helpful.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Karen Thank you for the wonderful review! We are delighted to hear how much you enjoyed your stay with us and we hope you will come visit with us again soon!

Couldn't ask for a better hotel . Staff is wonderful and eager to please .Very clean . Location is ideal makes it one of the reasons we like it .Restaurant on site . Generous portions. I give it 5 stars

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Linda Thank you for the wonderful review! We are pleased to hear how much you enjoyed your stay with us and we hope you will come see us again soon

We have celebrated New Years at this property for the past several years. Our family & friends join us and we have a great time. This year was no different. The staff is amazing. Christian and Amanda helped ring in the New Year & we had a blast. I took advantage of the Serenity Spa on property for a facial and Jenna was superb. It was a nice relaxing treat for this busy Mom! Our room was immaculate over the course of our stay and thank you to Stephanie for doing such a great job. We always look forward to our return. My husband Willis upon our arrival walks thru the lobby with a big..."Honey I'm home!" Lol. Its definitely a welcome family feel where the staff goes out of their way to make sure your stay is enjoyable. I would highly recommend.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Kimberly, Thank you for the kind words toward our staff and hotel! We are pleased to hear how much you enjoyed your time with us and we look forward in having you as our guest again soon! We greatly appreciate you staying with us !

Look out ladies. There is a staff member that works at the front desk named Ashley and has blond hair. She can be very flirtatious and she did it to my husband. When she seen me she stopped and went to the other side of the desk. I have notified them and did not receive anything back. Guess management doesn't care how their staff treats customers.Not a good way to run a business. When you're guests feel uncomfortable you think they would do something about it. We did have reservations for the end of January but we will be cancelling. We will find another hotel to stay at.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Michelle, Thank you for taking the time to offer us your concerns. I apologize if you find any of our staffs behavior inappropriate and I assure you we have addressed your comments with them. I am sorry to hear you will not be staying with us and I thank you for visiting with us.

This hotel and their staff are GEMS!! This is my second time staying at this hotel in 2 months. Yes, I could have stayed at a cheaper hotel buy why mess with perfection. At this hotel, you feel like family. I was pleasantly surprised as well that on New Year's Eve the hotel put out a spread of snacks and other food for their guest who were celebrating the New Year in the lobby playing games and sitting by the fires. My room was spotless, comfortable, and very quiet.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Laura Thank you for taking the time to offer us your review! We are delighted to hear how much you enjoyed your stay with us and it was truly our pleasure having you as our guest!

We have stayed her multiple times and we keep coming back to the area because of the great stays we have had in the past. The area itself is a great destination but to have this caliber of hotel to stay in makes the trip just so much more enjoyable. Just a nice place to stay, thanks.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Frederick, Thank you for the wonderful review! We greatly appreciate your kind words toward our staff and hotel! We look forward in having you as our guest again soon !

Even though I lost my pajama pants somewhere in the room, this was a nice place to stay. When I called to see if the pants had been found, the manager was very nice. The room was clean and so was the bathroom.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Mrs. W Thank you for taking the time to offer us your review. We greatly appreciate your kind words toward our staff and hotel and we hope to see you again soon!

Wonderful, clean room. Great, helpful staff. Coffee,tea and hot chocolate available 24 hours a day. Convenient to shopping. The pool and hot tub area was delightful. Friendly, safe area. I would definitely stay here again.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Carols Thank you for the wonderful review! We are delighted you enjoyed your stay and hope you will come visit us again soon.

Always stay here for our annual shopping trip. Rooms are always nice and clean. Very accommodating and friendly. The restaurant is good and always nice to take a swim and enjoy the hot tub after a full day of shopping.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Judy M Thank you for taking the time to offer us your review. We are delighted to hear how much you enjoyed your stay! We appreciate your kind words and hope to see you again soon

I love this hotel and the staff. They are like family, I've been going there for so long. They bend over backwards to make my stay excellent. Love the workout room, love the restaurant, love the proximity to Kitchen Kettle Village. LOVE THIS PLACE!!!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear FluffsRUs Thank you for offering us such a great review! Having you as our guest was truly our pleasure! We look forward in having again soon!

I had stayed years ago at this location and was pleased then. Now that a major renovation and additions were added this is a destination! The lobby and rooms are beautiful. They have a spa and restaurant on the premises and a lovely indoor pool area. I would recommend this to all my friends and family who visit the area.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear lornabeachwood, Thank you for the great review! We are delighted to hear how much you enjoyed your stay with us! We look forward in having you as our guest again soon!

Love this place!! Will be back in a few weeks. Great couples getaway and a great family place as well. Our grandkids also love it here. Would highly recommend to others. My favorite place in Lancaster.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Connie, Thank you for offering us your review! We are pleased to hear how much you enjoyed your stay with us and we hope to see you again soon

We love to stay here at the Best Western. The kids love the pool, and the restaurant. The 2 room suite is perfect for our family as it gives us space to spread out and sleeps all of us comfortably. The staff is friendly and kind. The hotel is located centrally to all the local attractions and is only 45 minutes from Hershey Park and and hour 125 minutes from Sesame Place! We will return soon!

My husband and I visited during a weekend getaway and the hotel experience was fantastic. The whole atmosphere is friendly, relaxing and accommodating. We really loved it. The front desk staff was exceptionally friendly and took great care of us. We felt at home from the moment we arrived.

The Best Western Plus Intercourse Village Inn & Suites is located in the heart of the shopping area. You can walk to various shops from this Inn. There is a nice pool located in an outbuilding across from the lobby. They have plenty of parking, and have a restaurant located in the building. Lots to do during your stay here. Our room was comfortable and quiet.

We were on a "girls" weekend and picked this Hotel because we had stayed once before on a recommendation. You will not be disappointed. Clean, very friendly staff, excellent service and a warm and comfortable atmosphere. . And a free hot breakfast. Will come back on my next visit.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 870rosemarym, Thank you for offering your review! We are delighted you enjoyed your stay with us and hope to see you again soon!

This hotel is in the perfect location to experience Lancaster County and other areas of Pennsylvania. The hotel is beautiful, food is really good, and a helpful staff to answer every question. Can't go wrong here!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear F933gbjanetp, Thank you for the wonderful review ! We greatly appreciate your kind words and hope to see you again soon !

The hotel is centrally located and in walking distance to many shops.It was extremely clean. The decor was updated. The staff was very friendly and helpful. Overall it was a great value. We would definitely stay there again.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Barry F15, Thank you for the great review! We are pleased you enjoyed staying with us and hope to see you again soon!

Nice clean room, staff was always friendly, pool nice, continental breakfast good. We called on are way to see if room was done early, it was, they let us check in early which was really helpful. Didn't care for the on site restaurant, it was clean but food was not that good and services was really slow without many people in restaurant.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Corrine4, Thank you for taking the time to offer us you review. We are pleased to hear you enjoyed your stay with us. I do apologize that our restaurant service fell short of the high standard we require and we hope you will come visit us again,

Perfect hotel for a weekend getaway. 1 bedroom suite was large and comfortable. We loved the pool and the rooms were quiet even though there were a lot of kids in the halls. Front desk staff were very accommodating. Location was fine - I was expecting more around based on other reviews but it was a short drive to most things. Very quiet on Sundays as most places are closed but that was fine by Me! Hope to stay here again.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Roadtrip411, Thank you for taking the time to offer us your review! We appreciate the kind words toward our staff and hotel and we hope to see you again soon!

What can I say another wonderful getaway at Best Western Plus at Intercourse PA. 6 years we have been coming to this hotel every spring fora quick over night and every November for a couple of night. I call it my peace getaway. Everyone and the hotel are wonderful. I just can't express how great my stay is with you. My husband and I look forward once again to returning. See you all in the spring. Thank you thank you. ???? The Delaney's

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Delaney's, We greatly appreciate your kind words toward our staff and hotel. We are delighted to hear how much you enjoyed your stay with us and we truly look forward in having you as our guest again.

This is a great hotel. Friendly staff, very clean, spacious rooms. The in-house restaurant is very good as well. The hotel staff even shipped my iPad back to me after I forgot it in the room. I thought that was amazing, they went above and beyond to ship it back.

This is a great hotel in the heart of Amish country. It was recently reconstructed as a brand new facility but with maintaining the local look and charm. The staff is great with special recognition for Ashley. She is so friendly and helpful she made our stay special. Highly recommend.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear DL from NJ, Thank you for taking the time to offer us your great review! We are delighted to hear how much you enjoyed your stay with us and we hope to see you again soon!

my family and i enjoy going the Lancaster County I have stayed her three times since 2010,the first being before the remodel.i love the friendly servicea nice comfortable ay home feeling.i highly recommend this hotel to every

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Sharon F, Thank you for taking the time to offer us your review! We greatly appreciate your business and look forward in having you as our guest in the near future.

Very friendly and engaging staff. Exceptionally clean hotel; even with several soccer teams staying for a tournament. Bathroom was one of the cleanest I've seen in a long time. Beds were comfortable. Old Mill Restaurant was slightly above average food and gave great discounts for hotel guests. The only drawback was our room faced the back of the property and did not have any full-close drapes on the windows, which made my wife quite uncomfortable getting changed at when it was dark.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear ScrumpyjackAmerica Thank you for the wonderful review! We are delighted to hear how much you enjoyed your time with us. Our full close drapes are located behind all our curtains and I apologize if they were difficult to locate. Thank you for staying with us and we hope to see you again soon!

Clean, nice hotel with large rooms, close to shopping. Free breakfast, walking distance to shopping village. Free coffee all day and night. Swimming pool and hot tub clean good for kids with basketball court outside entrance for kids to play.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear lauriep512, Thank you for the great review! We appreciate you business and thank you for staying with us!

The rooms in this hotel are very nice. We were lucky and got upgraded to a king suite, which was really nice. The breakfast was really good as well, and was reasonably priced. The location is very convenient to get to the main shopping areas.

This is the fourth time we have visited this hotel. We love the location, and the hotel is always very nice. This time, however, the service in the restaurant for breakfast was terrible. They were short staffed and we waited over 20 minutes for our breakfast, and didn't receive all of it. The mattress was very hard, and uncomfortable, but we will return again next year. This is our annual trip with very dear friends, and love the shopping and Christmas Shows.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Jannet S, Thank you for taking the time to offer us your review! I apologize for the service you received during you breakfast and I will address your concerns with our staff. We do offer pillow tops for our beds to help with comfort and will be happy to make sure you have one for your next stay. We greatly appreciate your business and we hope to see you again soon.

We wanted to experience the Amish countryside and all it had to offer and decided to stay at the Best Western Plus Hotel in Intercourse, Pa. We could not have been happier. From the moment we arrived at the hotel to the time we departed, we were looked after in a professional, yet very warm and personal manner. We loved everything about our stay here and would definitely stay here again when in the area.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 188th0mash, Thank you for taking the time to offer us your great review! We are delighted you enjoyed your stay with us and hope to see you again soon!

Took a short two day trip to Lancaster. We normally don't stay over, but were lucky enough to win a gift card for Best Western from AAA. Well maintained hotel. Close to attractions. Would definitely stay there again. Nice breakfast.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear pat C, Thank you for the great review ! We greatly appreciate your comments and hope to see you again soon!

We stay here l of the time and love the 3 queen suites. There are 9 of us this week and this hotel fits our needs perfectly ! Our only complaint is that there are no luggage racks so there is no place to put your suitcase . We did not even have the bench that so many other rooms have .

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear speechteach712, Thank you for taking the time to offer us your review! We are pleased to hear you enjoyed your stay with us and hope you will come visit with us again soon!

We went for a quick getaway with a group of girls. We were thrilled with this property. The spa was excellent. We received pedicures (only 2 chairs, but worth the wait), however the spa offers a wide range of services. They also had a meditation room where they gave you a small thoughtful snack while your nails dried. The technicians were friendly and kind and had a wealth of information about the area to share. Our room was very clean and roomy with a balcony (facing out to the parking lot). There was a free breakfast included that was very nice and also the hotel provided a coupon for a discounted breakfast if you chose to eat in the attached restaurant. The staff at the hotel were all very helpful and kind. The pool was very clean and inviting as was the hot tub! I would highly recommend this hotel for the rural area it is in.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear marissa v, Thank you for taking the time to offer us your wonderful review! We are truly delighted to hear how much you enjoyed your time with us and we hope you will come see us again soon!

Friendly, helpful staff, clean hotel, great breakfast (much more than "continental"), good internet, pleasant lobby. Very nice rooms. Nice pool and whirlpool and good exercise room. I would absolutely stay here again - very satisfied!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear johnlO8663TF, Thank you for taking the time to offer us your wonderful review! We are pleased to hear you enjoyed your time with us and we hope to see you again soon!

We have not stayed with Best Western for some time and we were very impressed with this property. The facilities were extremely neat and clean. The room was very comfortable and very clean. Upon arrival, we were greeted at the front desk. She took the time to explain the area nearby and we were given coupons for the restaurant and nearby shops. We used the work-out facilities and the pool. If you are touring the adorable town of Intercourse, PA, this is the place to stay. You can walk to everything. Would definitely stay here again.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Linda T, Thank you for the great review! We are delighted to hear how much you enjoyed your time with us and hope to see you again soon!

Hotel staff was very friendly and helpful. Hotel was spotless, everything is very clean and well maintained. The rooms are spacious and beds are very comfortable. Pool and hot tub are in a building across from the hotel and were very nice. Parking was not an issue. Free continental breakfast was very good but you have to time it right, they moved it from the restaurant to the hotel meeting room which does not have enough room when the bus people all come down at one time. An easy walk to Kettle Kitchen Village Shops and other shops in the area. A very enjoyable weekend.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear John Y, Thank you for taking the time to offer us your review! We are pleased to hear how much you enjoyed your stay with us and we hope to see you again soon!

The staff was wonderful. Very comfortable accommodations. Restaurant was very good. Breakfast was tasty. All in all, my favorite place to stay in Intercourse when I come shopping at the quilt shops with my quilting friends.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear W6825KYmaria, Thank you for taking the time to offer us your review! We appreciate your business and hope you will come visit with us again soon!

Absolutely the best time I've stayed at a hotel. Great room, delicious and plentiful breakfast, wonderful staff. This was my first girlfriend weekend with two friends and the overall experience (hotel, location, food) was amazing. We also ate dinner in the hotel restaurant. So good. My husband and I have eaten at the restaurant on previous occasions and also found the food delicious and plentiful (and not expensive).

We have stayed at several other hotels over the past 30 years but this is always our first choice when rooms are available. You will find a pleasant staff from the housekeepers to the front office who make you feel like it is there pleasure to serve you. Everything is so clean and that's so important to us. Pool and hot tub are amazing - having a walking disability and having double rails and shallow steps into the pool and hot tub area are a bonus for me. Ample soft towels are always available in pool area as well as a changing room. There is a restaurant attached where you can purchase meals using coupons given to you @check-in. The food is adequate but not exceptional in our opinion. Lovely areas in lobby to enjoy the fireplaces.We were in 2 room suite this time with a roll-in shower which suited me so well. All in all this is the a wonderful place for some rest & relaxation.

Christian who check me in was extremely helpful. He knows his job very well and very professional. I really appreciate him for giving us an extra mile to help me celebrate my wife's birthday by giving us a free upgrade. That was so great of him, so thank you really. I give him two thumbs up for the job well down! Tina, our server from the restaurant was also EXCELLENT!!!! Definitely we will be back. THIS HOTEL IS A GEM FOR BEST WESTERN!!!!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Erwin S, Thank you for the great review! We are delighted to hear how well our staff was able to assist you during your stay with us and we look forward to seeing you again soon!

Excellent hotel in a great location. However, it's the staff that made the weekend winderful. They were not only incredibly accommodating, they were a joy to talk to. Really made us feel truly at home.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Rich A, I want to thank you for your wonderful review! We strive to have our (customers) feel and realize they are truly our guest and we are delighted to hear your stay was enjoyable! We look forward in having you as our guest again in the near future!

My only complaint was we didn't get to stay longer. Ashley at the front desk instantly made us feel welcome and made check in a pleasure. King suite very nice and roomy. Free breakfast was very satisfying and breakfast area very clean and well organized.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear cherylhD2436JI, Thank you for taking the time to offer us your outstanding review! We are delighted to hear how much our staff was able to assist you and how well you enjoyed our breakfast. We hope to see you again soon!

Nice clean rooms, with helpful friendly staff. The hotel is located within walking distance of town and about 25 minutes from Lancaster and the outlet malls. The quality of the continental breakfast was fair. There was a good variety but the food lacked taste. We would stay there again.

Beautiful, clean hotel, great for our family weekend getaway! The kids really enjoyed the indoor pool. We would definitely return here on our next trip to Lancaster. The decor is so welcoming and it really felt like home

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear suzyq718, Thank you for taking the time to offer us your great review! We appreciate the kind words toward our hotel and we hope to see you again soon.

excellent facility stayed here many times with no problems the in house restaurant is excellent as is the free breakfast room.you could never find a better pool and hot tub,it in a separate building there is always hot coffee in the lobby with a nice fire place to see at.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear newjerseyfamily2013, Thank you for the wonderful review! We are delighted you enjoyed your stay with us and we look forward in having you as our guest again in the near future

I took my wife for a short get-a-way to Intercourse, PA. We chose the Best Western Intercourse Village on the recommendation of a good Friend. The Hotel location in great, right in the center of the village with easy walking to the area stores and attraction. The hotel reception and check-in was very quick and the young lady at the desk was very friendly and helpful. The room was nice, extremely clean and well laid out. We had a queen room, with 2 queen beds which were extremely comfortable. The room was a neat as the first day of arrival every day when we returned. The continental breakfast was much more that the normal "continental" breakfast. The breakfast selections alternated every other day. One day would be scrambled eggs with large sausages and potatoes. There was also a selection of bread to toast and muffins and bagels, fresh yogurt, fresh fruit, oatmeal and cold cereals plus coffee, tea, white and chocolate milk and juices. every other day the choices would change to sausage patties and French toast sticks instead of the potatoes. The Old Mill restaurant attached had very good food that was near home cooking. the staff was very good We had a great stay and highly recommend the hotel.

My daughter and I had a three day stay in Lancaster County. This hotel was recommended to us, and we would gladly recommend it to anyone else. The beds were comfortable; everything was clean; the staff was friendly and helpful; and there was lots of comfortable seating in the lobby. The location was handy to many of the things we wanted to do in the area. Kitchen Kettle Village was a 5 minute walk away.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear deborahv576, Thank you for taking the time to offer us your great review. We appreciate your business and look forward in having you as our guest again in the near future.

Excellent hotel in great location. I have stayed at this hotel almost every year during the last 20 years or so. It was much smaller when I first stayed there. Great service and very clean and quiet. Now it has grown in size and popularity tremendously. And they truly have earned it. And feels safe and secure. They offer great deals and give upgrades even without asking for it. I booked one room. When I arrived they had given me a two room suite with a patio, and garden. WOW !

My stay at Best Western in Pennsylvania was excellent. The Staff was professional, courteous and accommodating to meet our needs. Best of all the rooms were immaculately clean. I would highly recommend this facility for a fun vacation.

Staff is very nice, the rooms are clean and comfortable. The restaurant has very good food with a lot of local items. Their meats, bread and baked goods come from other local business. We ate at least two meals a day there.

This is one of the best hotels we have stayed in. LOVE IT LOVE IT LOVE IT! We have stayed in many hotels but love this one the best and come back here as often as possible. Lancaster County is a beautiful place to visit and this Best Western in Intercourse is one of the best. Clean Clean Clean which is so important in this day and age and nothing is too much for the people at the hotel front desk. After staying here for many years, the friendly manner or appearance and clean rooms has never changed. Please keep up the good work and we will return.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Barbara, Thank you for taking the time to offer us your wonderful review. We are delighted to hear how much you enjoyed your stay with us and we hope you will come visit with us again soon!

We have come to love staying at this Hotel. Clean, beautiful pool, private patio and super friendly, professional staff to go with it! Location is conveniently located within walking distance to Kitchen Kettle Village.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Meg G, Thank you for the kind words toward our staff and hotel. We greatly appreciate your business and look forward in having you as our guest in the near future.

We have never stayed at a Best Western, and we were pleasantly surprised. My husband and I stayed here for the weekend for a nearby wedding. Check in was quick and easy. Room was clean. We loved the hot tub and indoor pool. However when we called for more pool towels, we were told there were no more towels. We had to share one towel which was a bummer. Breakfast was satisfying. Nothing over the top. A quick and convenient way to start the day. Overall, nice place. We would recommend and would stay there again.

This property was very clean and the staff were very professional and courteous. I would definitely recommend. We will stay there again. This is the second year that we stayed at this property and we were once again very pleased.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 594cathy, Thank you for the wonderful review! We greatly appreciate your business and we hope to see you again soon.

Excellent stay, extremely clean with many upgrades. Only complaint at all (although minor) was that we were looking forward to making our own waffles at breakfast as the other motels do. Rooms very homey and loved that we could sit outside privately from our room and enjoy the horse and buggys.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Fred M, Thank you for taking the time to offer us your great review! We appreciate your business and we will use your comments when developing our menu options. Thank you for staying with us and we hope to see you again soon

My husband and I stayed at this hotel 10-06-2017 while on an extensive trip to the East Coast of MA. We wanted to see Lancaster County. The hotel has a wonderfully welcoming lobby offering unlimited coffee and other comfort pleasantries. Check in was very easy and the ladies were very welcoming and helpful. Our room was everything we wished for, clean and a great bed. Our arrival was a bit late for us as seniors after a long day of traveling so we chose to eat at the on site Ole Mill Restaurant. Our service was a bit slower than we would have liked but they were extremely busy. Our food was very well prepared and delicious. We choose the continental breakfast the following morning and found it to be very adequate and pleasing. The property appeared to be appealing to all ages. If ever in PA again, we would definitely stay at this property.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Dale E, Thank you for the wonderful review! We are delighted to hear how much you enjoyed your stay with us and hope you will stay with us again soon.

We went to the BW with some friends and thoroughly enjoyed our stay. The motel is near to a lot of shopping areas with some great places to browse and buy. We loved he surrounding area, with the Amish farms and friendly people.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear O8792RTdavidl, Thank you for taking the time to offer us your review. We greatly appreciate your business and hope to see you again soon.

Very clean and comfortable hotel. Great restaurant attached as well for breakfast. They gave us a voucher for a breakfast but for a nominal fee we were able to upgrade to something different. Played cards at a table in the lobby with the kids - lots of fun. Nice little workout room too.

We stayed overnight at this Best Western in Intercourse Village after a wedding that was held in location nearby. The staff was welcoming and efficient in checking us in on our evening arrival. Our room was spotless, well appointed, and comfortable. A hand written welcome note from our room maid was on the bedside table! It was very quiet for sleeping. Upon opening the blind in the morning an Amish buggy was seen passing by. We chose to have breakfast at the on site restaurant, using the 30% off coupon provided at checking. It has great menu choices, attentive service, and again very pleasant and welcoming staff. The food was quiet fresh and delicious. This hotel is very convenient to launch some Amish country sight seeing or shopping. We will definitely stay here again!

Great Hotel, Clean. Friendly and helpful staff. The location was ideal for seeing and doing all there was in Intercourse, PA. I would recommend this hotel to friends and will definitely stay here again.

Excellent place in heart of town. Nice clean comfortable rooms great free breakfast Easy walk to shopping and able to see all horse and buggies are out on Sunday afternoon. Would stay again if in area.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Tammygskipper, Thank you for taking the time to offer us your nice review. We greatly appreciate your business and hope to see you again soon.

Great hotel. Clean comfortable large room. Great whirlpool. Very good breakfast. Nice pool. Very quiet and relaxing. Would stay again of on thr area. Shopping right down the street. Plenty of restaurants nearby.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear A4721ZAjeffc, Thank you for the wonderful review. We are delighted to hear how much you enjoyed some of our many amenities. We appreciate your business and hope to see you again soon.

We stayed here for one night while we visited the shops in the area. It's very nice, updated, and had the cleanest bathtub I've ever seen. Don't recall the name of the young lady at the front desk (young, blond) but she was so welcoming and friendly! The restaurant was busy and they seemed to be woefully understaffed. There aren't many restaurant choices very close, and they close early. The staff was wonderful but they were clearly overburdened. Staff up! The food was ok. I'd like whoever cleans their bathrooms to come to.my house and clean!

My husband, baby and I spent 3 nights at this hotel. The room was very modern and clean, and the location was perfect. The restaurant was also very convenient and had good breakfast, lunch and dinner items. The pool is located in a separate building and is also kept very clean. Customer service was also great!

The location of this hotel, its ambiance and service, its cleanliness were all excellent. We enjoyed our visit immensely! It's an ideal resting place to experience Amish country in Intercourse, Pennsylvania!

This is the third time my wife and I have stayed at this Inn. We were impressed on our first visit, and still are. Comfort and amenities make this a great stop when passing through the Amish country to shop.

Thank you so much to the staff at this Best Western,you make staying here a pleasure everytime!! Your internet service makes it nice to due business. Love the restaurant! And the cleanliness of the rooms.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Francine C, Thank you for the great review! We are delighted to hear how much you enjoyed your time with us and look forward in having you as our guest in the near future.

I stayed here while attending a family wedding in the area. I was very impressed. This hotel had wonderful amenities while maintaining the charm and quaintness of a small inn. Very in tune with the surrounding area. Will come to visit again.

We were in a spacious room and the cleanliness can't be any better. There are so many things to do in the area and restraunts galore. Entertainment is available whether it is a movie, play or show. And don't forget the shopping!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear joycehZ8922HI, Thank you for taking the time to offer us your review. We greatly appreciate the kind words toward our hotel and we look forward in having you as our guest in the near future.

This is the best property in the area to stay. The staff is friendly, the hotel and rooms are clean and the location is great. You are within walking distance of several shopping areas and are only a short drive to most must see places!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear rmart82, Thank you for the wonderful review. We are pleased to hear how much you enjoyed your stay and hope to see you again soon.

Very nice place, very friendly staff, lovely breakfast, easy to get to stores and kitchen kettle. The room was nice with a outside bench to sit in the evening. Stayed here before and would stay again.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Linda Y, Thank you for taking the time to offer us your review. We are delighted to hear how much you enjoyed your stay with us and look forward to seeing you again soon.

wonderful location, facility and staff beyond compare. Friendly and helpful, with a great restaurant at reasonable prices on the premises. The guest rooms are well set up and comfortable, with proper amenities. The lobby area is comfortable and invites casual meetings. Should you be fortunate to meet the front desk clerk "Addison", she is priceless and will assist you in any way that she can.

Was very pleased with this hotel. Best Western is always a good bet. This hotel was very clean, quiet, the staff was very friendly. The pool and hot tub were great. Will definitely stay here again if in the area.

Our family had a great time as always at Bestwestern Intercourse. This was an adult only weekend but it also serves as are our get together with the grandkids .very clean and family friendly. The pool and hot rub help us relax after a full day of shopping and entertainment. Bei g a rewards member we also enjoyed the breakfast offer us. Plenty of choices. Fruit, juice ,eggs bread selection, cereal and more. Staff is friendly and helpful. We look forward to visiting again soon.

We've stayed at the Best Western Intercourse Hotel a few times. They've upgraded the rooms a bit this time. The staff is friendly and accommodating. The hotel is in the heart of Amish country. In the evening it's quiet and enjoyable. The only down side was our room. That's not to say it wasn't enjoyable, however, we found the bed very hard as did our daughter and son-in-law in their room. And upon arriving we noticed a few pieces of hair on the top of the toilet tank. I notified the desk and it was cleaned. Overall it was a pleasant visit.

Very pleasant stay and very pleasant staff. Excellent cleanliness in every area of hotel. Very convenient location of hotel; close to Kitchen Kettle Village and other Lancaster attractions. Highly recommended!

Hotel and room were very clean, which is always my #1 priority. Room was nice, bathroom well stocked and super clean. Bed was comfortable. We were running the Bird-In-Hand 1/2 marathon and wanted to come back after and shower, we asked for late checkout in the morning and they were very accommodating. We would certainly come back.

Very nice stay..Will go back for sure..Love the seperate building with nice sized pool and hot tub..The staff is great! We did breakfast in the restaurant and the free breakfast buffet..both were good..Hoping to go back very soon

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear angelbaby3, Thank you for taking the time to offer us your wonderful review. We greatly appreciate your kind words toward our hotel. We hope you will come visit with us again soon.

If you are visiting Lancaster this is the place to stay! Super friendly staff, clean rooms, a restaurant on site and a full coffee/latee bar in the hotel lobby. I appreciated everything about my stay here and the staff couldn't have been more helpful. My husband and I will be back here again and we are so happy we decided to stay at this location. Thank you!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Heather H, Thank you for the great review! We are delighted to hear you enjoyed some of our many amenities and we look forward in having you as our guest in the near future.

Amazing food, nice and clean rooms, helpful desk. kids loved the pool, and the location was perfect in the center of Amish town. WiFi wasn't working but since it was a short stay i didn't care about it. will definitely come again!!!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear abrahamk823, Thank you for the wonderful review. We are pleased to hear how much you enjoyed your stay with us and look forward in having you a our guest in the near future.

I haven't stayed at BW for some time and thought they were less "nice" than Hamptons and such. I was wrong, at least in this case. The hotel was very nice, rooms were very clean and décor lovely. The staff was super friendly as I asked a zillion questions about restaurants, directions, things to do. They have a lot of information right at the desk...just ask. The pool was really nice...you have to walk outside very briefly but it was a very large space and had a hot tub too. Plenty of room for a lot of swimmers. PLUS...THE BEST PART...IT WAS THE WARMEST POOL I"VE EVER SWAM IN AT A HOTEL! The only reason I didn't give this 5 stars was the breakfast. It was a bit lacking and repetitive the 3 days we were there. Sufficient by all means but variety would have been nice. NOTE: They give you a small breakfast voucher at check in for 2 items in the restaurant...YOU MUST ASK for the breakfast buffet voucher instead that is more typical of an included breakfast. Again, I will say the hotel was quick to offer that to us without hesitation. I'd definitely stay here again!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear karenacee, Thank you for taking the time to offer us your review. We are delighted to hear how much you enjoyed our hotel and staff. We greatly appreciate your business and hope you will come visit us again soon.

The motel was located in the heart of Intercourse Pa, within walking distance of the shops and restaurants, there was a restaurant of site, and a large indoor pool area. The rooms were nice and clean beds were comfortable. The lobby was amazing with the fire place.

Good location staff were very friendly and helpful clean and comfortable. Food was good at the restaurant and the breakfast was also good. Would definitely stay here again so much close by to do. Lots of shops

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Annettew84, Thank you for taking the time to offer us your review.We greatly appreciate your business and hope you will come visit us again soon.

Our stay was pleasant, relaxed and overall felt welcomed and everyone went out of their way to ensure our stay was a great experience. Would highly recommend staying at this hotel when in the Lancaster region. It is situated in the heart of Intercourse and in close proximity to everything you will want to do while staying. In fact it is a short walk to Kettle Village.

I was thankful to find that everyplace we visited, from the hotel lobby to the pool to the restaurant (and, of course, our room) was very clean. I did not have any reservations about sleeping under the covers (an unfortunately situation that I've faced at other hotels). In addition to the level of cleanliness, I was extremely impressed by the friendly staff; even people that we passed by in the hallway smiled (genuine smiles, not, "I have to do this or the boss will be mad" smile) and said hello.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 177trishag, Thank you for taking the time to offer us your wonderful review.We are delighted you enjoyed your stay with us and we hope to see you again soon.

This was a last minute weekend getaway. We couldn't be happier with our choice to stay at this hotel. We are a family of 6. 2 boys and 2 girls. The 2 bedroom suite was awesome with enough room for everyone. Only 1 bathroom but an extra sink outside of it, which made it easier for everyone to get ready. The room also has a microwave and a fridge and that was very useful as well. The pool was fantastic too!! Breakfast was plentiful and delicious. The location was prime. Right in the middle of everything. Pretty much all walking distance. We will recommend this hotel to anyone in the future.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Carolina B, Thank you for the wonderful review of our hotel. We greatly appreciate you taking the time to offer your comments and for staying with us. We hope you come visit with again soon.

We recommend this hotel to anyone that wants to get away and enjoy a little R&R. Hotel was beautiful inside and out, people who worked there are wonderful! We def will return! Just sitting outside listening to the crickets at night made us want to come back to this wonderful rustic hotel in Intercourse PA

The hotel is located a short walk away from Kitchen Kettle Village just outside of the high traffic area. The King Suite that we stayed in was spacious, clean and updated. There is plenty of on-site parking. The staff is friendly and accommodating. The only negative to this hotel is the on-site restaurant. We went for a late lunch (around 3:30 p.m.) and decided to order something fast (LOL) - a bacon cheeseburger and a French Dip. There were only three other tables that were occupied at the time and everyone had already been served. Imagine our amazement when it took a 1/2 hour to get our order. The carrots that were placed on the French Dip plate were slimy and the bacon cheeseburger was served w/o the bacon. When I mentioned the omission to our server, she brought me a plate of two slices of cold bacon. The fries that were served with the burger were obviously frozen and then deep fried. You would think that being in the heart of farm country, the restaurant would use fresh ingredients. We decided not to take advantage of the "free" breakfast the next day because we didn't want to wait another 1/2 hour for eggs and toast. The restaurant definitely needs a visit from Gordon Ramsay.

Nice and clean hotel. Close to all attractions and shops. Don't waste your time at the restaurant though, our service was extremely s l o w. Many other meal options out there. Overall nice hotel with indoor pool

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear macQ4475YE, Thank you for the nice review of our hotel. I would like to apologize for the slow service you received during your meal with us and will use your comments to help make improvements to our service. We hope you will visit with us again soon.

We have stayed here for 8 years always a great stay. Close to shopping ,wineries, real amish experience. The amish furniture is to die for not toward on the wallet. Top notch service every where' Plenty of amish food it is not bad . Old style shopping all in walking distance . Park your car at the hotel and walk . Across the street is all you need to do.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Bill K, Thank you for taking the time to offer us your wonderful review. We greatly appreciate the kind words and we hope you will come visit with again soon.

This is the second time I have stayed here since their remodel and we LOVE it! I love how it is so close to town, we took our toddler out for a walk every day, close to Kitchen Kettle- the pool is nice, the grounds are beautiful - the staff is awesome!! We will come back and stay here again!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 540kandit, Thank you for the wonderful review. We are delighted to hear how much you enjoyed your stay with us and hope to see you again soon.

Best Western Plus is a beautiful place to stay with your family. The complimentary breakfast is good, along with the 24 hour hot tea and hot chocolate. Kettle Village is 2 minutes away for your shopping needs.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Gr1649, Thank you for taking the time to offer us your review. We greatly appreciate your business and hope you will come see us again soon.

Love staying here during my visits to the Amish. I won't stay anywhere else! The staff is always friendly and helpful. Best Western, Intercourse PA is home away from home for me. Serenity Day Spa is excellent.

This is the second time we have stayed at this hotel. This time we brought our teenaged grandson, who really enjoyed the pool. We had a 2 room suite which was perfect for our needs, as the bathroom was between the rooms & there were doors for privacy. The location is very convenient & close enough to enjoy the sites without feeling you are in the commercial areas of Lancaster. The staff was wonderful & very helpful. The breakfast buffet was new this year & convenient for rewards members. We love this hotel & plan to visit many times, as it is not too far for a short getaway.

We have traveled quite a bit in the past few years during our retirement and have found the Best Western Plus Intercourse Village Inn & Suites at the top of the list of places to stay. The staff is just exceptional and goes out of their way to see that you enjoy your stay. The facilities are top of the line from the restaurant, rooms, and indoor pool.

We arrived on a Sunday, check in was at 4 PM. Were greeted right away by a friendly front desk employee. They had 2 women here, which helped not having to wait to check in. Checked into our room, clean and neat. We had a small patio that had a bench on it. Our room had 2 queen beds. Beds were comfortable, just wish they had a choice of pillows since all ours were soft, my husband said they were great, I prefer firmer pillows. Our room had a refrig, and microwave. We received breakfast with our 2 night stay at their restaurant attached to the hotel. Monday morning, we were seated right away, but waited 15 min for a waitress and an additional 20 min for our food to come out. At the time we were seated, it was only half full. It was plentiful and kept us full all day. Tuesday breakfast went much better. Again, half full restaurant. Seated again right away, and waitress and food came out much faster. I liked the room set up very much. When we walked in, there was the bathroom, then the beds. This enabled any noise outside in the hallways to be a minimum. I never heard voices or any running up and down the hallway. Pool is in another building, and they have a basketball hoop, ( just ask front desk for a ball). Parking lot was plenty. Location is great.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Gds1125, Thank you for the great review. We are delighted you and your family enjoyed some of our amenities during your stay. We appreciate your business and hope to see you again soon.

We stayed at this hotel for leisure. The staff were friendly. The room was clean and comfortable. The beds were very comfortable. Nice attractions near by. The on site restaurant has adequate menu to offer a nice variety.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 378kareny, Thank you for taking the time to offer us your review. We appreciate your favorable comments and hope to see you again soon.

This is the first time we have stayed here. It was a last minute trip and lucked out getting a room. It was on the first floor with a cute outside patio with a bench. The room was very clean. It was quiet and just a really nice stay. There is a nice indoor pool but we were too tired to swim. The staff was very polite and helpful. We will definitely stay here again!

This was the perfect location for our trip - we went to sight and sound theater, rode Strasburg railroad, went to Cherry Crest Adventure Farm - and then in the evenings enjoyed the pool and hot tub at the hotel. You can either eat at the Old Mill Restaurant for complimentary breakfast (you get a lot of food!) or you can eat in the buffet style room for Best Western Rewards members - also great selection of food. All of the staff were very friendly and helpful. This place is very clean and I'd come back again and again.

Nestled in the midst of Pennsyvania Dutch Country is this really nice, quick, well maintained beautiful property-Best Western Plus Hotel. We have come to find this place accommodating in every way; the rooms are nice,y appointed and immaculate; the location is perfect and near shopping and food within walking distance; but most impressive is the staff that are friendly, helpful and a step above mire employees. They want you to enjoy your visit and you actually cone to feel your staying at thier home, not just a hotel where they work! Surprise to find this kind of caring and interest in the guests...not your typical hotel.

We stayed in a queen suite that was perfect for us and our 3 young grandchildren. The staff was friendly, courteous, and professional. The Olde Mill Restaurant served delicious, healthy food. We ate dinner and breakfast here, and both the wait and kitchen staffs went above and beyond to prepare tasty meals that the kids with food allergies could eat. Great experience overall -- would definitely stay here again.

This hotel was awesome! The staff is terrific, the pool was warm, and we had very clean rooms. Breakfast was just enough and the hotel's location was excellent. Would highly recommend this hotel to anyone visiting the beautiful Lancaster area.

Very friendly and professional staff. Pool and hot tube was great and very clean. Breakfast was very good but not great. Some motels have been better. Thankful for the luggage carts that were very available.

Stayed st this hotel whilst visiting the area for 3 days. Superb hotel, location great for our needs. Immaculately clean and great room layout. Would go as far to say this is probably one of the best hotels I've stayed in, would certainly use again.

The hotel staff was very helpful and friendly. We especially appreciated the help of Christian and Ashley when we checked in. Christian even helped us push the luggage cart to our room. The room was a 2 room suite which was great for 4 of us.

Everyone on the staff extremely nice and helpful. Excellent acomodations for a very reasonable price. Restaurant affordable and delicious food. Had stayed here prior to the remodel and was extremely impressed. walking distance to Kitchen Kettle Village and many other shops. A short drive to many popular attractions.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Junolo2017, Thank you for the wonderful review. We are delighted you enjoyed our newer hotel and hope to see you again soon.

My family recently stayed at the Best Western Plus in Intercourse pa for a family reunion, we were a group of 41 people ranging in age from 2 to 90. Most of us arrived at the hotel at the same time and check in was smooth and easy. the rooms were comfortable and clean, the staff was helpful and friendly. I would recommend this hotel to anyone staying in this area it is close to shopping, restaurants, and other activities.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear kayr0nt, Thank you for the wonderful review and it was our pleasure having you as our guest. We hope to see you again soon.

Best Western is just the best, as far as I'm concerned!!!! I wouldn't stay anywhere else while I'm in Lancaster. Their staff is friendly, facility beautiful, and the cleanliness is noticeable! We'll definitely return on our next trip to Lancaster.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Teresa F, We are delighted you enjoyed your time with us. We greatly appreciate the kind words toward our staff and hotel. We look forward in having you as our guest again soon.

We needed a place to stay in Lancaster County and the Best Western Plus in Intercourse, PA was highly rated on Trip Advisor. The customer rating was exactly correct! The staff was professional, yet friendly which can be a difficult point to achieve. The hotel was extremely clean and odor free which is very important to us. I will stay in this hotel again if I can get a reservation. They seem to sell out quickly because of the excellent service and extreme cleanliness.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear CynthiasI4280MT, Thank you for the great review from your recent stay with us. We are pleased you enjoyed your time with us and we look forward in having you as our guest again soon.

this was an excellent hotel with large rooms which were well cared for. A very polite staff. The restaurant had really excellent food with a large choice of items. I had been really hopeful that this inn would help my grandchildren experience what is "Pennsylvania Dutch" and I was happy thatthis was the case.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Duncanc530, Thank you for taking the time to offer us your comments. We are very pleased to hear you enjoyed your stay with us and we look forward in having you as our guest again soon.

This is a wonderful place to stay! The hotel is clean, the staff so helpful, and the location is perfect for Lancaster County sights and shopping. The attached restaurant serves a delicious breakfast, with many Amish specialties. It looks to be where the locals eat, too!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear 143jeannep, Thank you for your kind review and for staying with us. We look forward in having you as our guest in the near future.

We stay here several times a year. The staff is always friendly and the hotel is clean. It has an indoor pool a few steps across the parking lot, a spa, an attached restaurant, a coffee bar, exercise room, and now a buffet breakfast room which offers numerous items for breakfast. (You can still go to the resturant for breakfast if you prefer. ) Of course there is fun shopping within walking distance.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear ReeRee65, Thank you for staying with us and for your continuous business. We appreciate your kind comments and we look forward in having you as our guest in the near future

The Best western is a very nice hotel located among the Amish. We enjoyed our stay as we go up that way once a year. Wish we could have stayed longer. The restaurant was convenient and the food was appetizing.

My family and I thoroughly enjoyed another stay at Best Western Plus Intercourse Village Inn & Suites. We stay at this property at least 2 times a year and the staff are all very accommodating and friendly. We are hoping to be back to visit during Columbus Day weekend.

We stayed here three nights on our honeymoon. Our room had a nice balcony. The bathroom was little small but the room was clean and comfortable. The breakfast was served in the restaurant and lots of locals were eating there which was a nice change from the usual hotel breakfast. The coffee cake was especially good! Pool area was great and never crowded.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear RSpan2017 Congratulations! We are pleased to be part of such a memorable moment in your life. We wish you all the best in your new journey! Thank you for your business and we hope to see you again soon!

We were enjoying our time in the Amish country so much we decided to stay another night. The hotel we had been staying at was booked. So we made our way to the Best Western, who welcomed us eagerly. Other than the pull out sofa (which my kids woke up during the night complaining about) we had a great stay. The pool and jacuzzi were awesome! The check in staff was very helpful! Breakfast was delicious. The price was actually cheaper than where we had been staying. I wish we'd been staying there the whole time. Great place to stay. Super clean!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Sharlinam2017, Thank you for staying with us and for the great review. We do offer a pillow top for our beds to help with comfort , which we could certainly us for the pull out sofa. We appreciate your business and look forward in having you as our guest in the near future.

I made a last minute reservation for this hotel. The young lady at the front desk was pleasant and very helpful. We got an upgrade to an amazing room. The room was clean and spacious. Breakfast at the restaurant was very satisfying. This hotel is centrally located for visiting Pennsylvania's Amish country. Very pleased with my choice of hotel.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Carol, Thank you for taking the time to give us your review and for the kind words about our front desk staff. We appreciate your business and we hope to see you again soon.

Second time staying at this Hotel. Great location, friendly staff, low prices, always clean and well taken care of. Best Hotel in Lancaster County as far as I am concerned! The free breakfast was a nice addition this time. Fresh scrambled eggs, breakfast meat, wide variety of everything. Better than any Hampton Inn Breakfast by far.

My mother and I brought my grandmother for her first time to Lancaster. My grandmother raved about the hotel's cleanliness and decor. She really had a wonderful time visiting the area and experiencing the culture.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Amanda, Thank you so much for all of your kind words and for taking the time to share your experience at our hotel! We are delighted to hear your grandmother enjoyed her stay here with us and the area. We appreciate your business and we look forward in having you as our guest in the near future.

Our stay was great. I had a wonderful time and the hotel had everything we needed. The staff was great and location was ideal. Will stay there in the future. Close enough to local attraction yet not the middle of the business of the town. The breakfast was great.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Thank you for taking the time to give us your great review. We appreciate your business and look forward in having you as our guest in the near future.

I travel constantly, and this is one of the Hotels that I go back to every, single time. The hotel is lovely, homey and the staff are always so nice and dressed so well! The rooms are really comfortable, and without a doubt the CLEANEST rooms I've ever stayed in. Internet is easy, fast, and has never lagged when I've been there. I've also never encountered noise when I'm trying to sleep. It's difficult to hold Hotels accountable for noisy, rude people, but so far - and maybe it's the location, I've never not had a perfect nights sleep. The restaurant is friendly and the food is good - similar to your favorite, comfortable diner in your home town. We've also had the free breakfast buffet and I'm very impressed. Real sausage - not the microwaved patties that you'll find in a ready-made breakfast sandwich! Overall - I've stayed at some of the finest, most expensive hotels the world has to offer, but I've never been as impressed with a hotel as I am with this one. Good, old fashioned customer service. Very well done!

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Alex, Thank you for the great review! I will be sure to share your comments with our staff. We appreciate you business and look forward in having you as our guest in the near future.

Extremely helpful desk staff! A pleasure to deal with as they went the extra mile for our business and were successful. A downside was the hotel restaurant, not the best quality food as our breakfast was served cold and the usual return to the kitchen ritual began. No management ever approached us to offer an apology or to offset the issue.

Robert H, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Frank, Thank you for taking the time to give us your review and for the compliments of our front staff. I apologize for not exceeding your expectations with our food service. Moving forward, I will use your comments to help improve our restaurants service and quality.

Lovely spot close to many attractions. Room was very clean and comfortable. This was my second trip and am looking forward to a return trip. Best Western has a great rewards program and I would recommend any of there hotels.

Every time we come to the Lancaster area we book this hotel. The rooms are clean and very spacious. The people are really nice the breakfast in the hotel is great. They have a separate building with an indoor pool and a basketball court. You can walk to several quaint shops in the area. Nice decor too!

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Marilliongirl, Thank you so much for this wonderful review of our hotel! I am happy to see that you enjoyed not only our location, but also all of the family friendly amenities that we are able to offer! The indoor pool has become one of the most popular aspects of our hotel, and continues to bring families back time and again for a fun getaway! Thank you again for your feedback. We hope to see you again soon!

We picked this hotel for location and were not disappointed. It was right in the heart of Amish land. We were extremely satisfied with everything about the hotel. The staff, service, accommodations were outstanding.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear ritah620, Thank you so much for all of your kind words and for taking the time to share your experience at our hotel! Staff, Service, Accommodations - these are pillars that we hang our hat on each and every day. We work hard to provide great service, and to provide a clean and comfortable environment for our guests. That is why so many of our guests continue to return each year, or multiple times a year to see us! Thank you again for your wonderful review. We hope to see you again soon!

This is a nice hotel in the small town of Intercourse, PA. Stayed in a two bedroom suite consisting of a bedroom with two queen beds and a separate room with a sofa bed and second TV. Perfect for my family of five. It can get a bit loud in the morning with vehicles pulling up to the hotel, my room had a window facing the driveway. The housekeeping was good. Overall I wouldn't hesitate staying here again.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Manny A, Thank you so much for this wonderful review of our hotel! You hit the nail on the head when it comes to the value and comfort of our suites! They provide a comfortable sleeping and living area where families can have privacy, and comfortable sleeping arrangements. Thank you again for your kind words. We appreciate your business and hope that you come back to visit us soon!

A very good hotel. Clean, a good breakfast, and a very helpful staff, center to the town features. Bed was comfortable. Bathroom was very clean as spacious. Great experience. I would definitely stay there again in the future.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear B1405CPjamesk, Thank you so much for your kind words and for your wonderful review of our hotel! I am pleased to see that you enjoyed so many aspects of your stay with us! It is a testament to the hard work and effort that our staff puts forth each and every day to provide our guests with a wonderful experience! Thank you again for your feedback! We hope to see you again soon!

The rooms were extremely clean! The overall experience was great! The staff is friendly and helpful and the location is great. We also received a paper with coupons for local attractions. We will definitely stay here again!

Great place, people helpful and friendly and went out of their way to make sure you have what you needed. Very clean, love the back baloney. Great location close to kettle village and on a quiet road. We loved the pool and the work out room. Breakfast was great and got us started on the way.

This is a lovely hotel with beautiful grounds. There is an indoor pool with an outdoor patio for sunning. The rooms are modern and clean. The lobby is large with lots of area's for sitting, a large fireplace and a friendly atmosphere. They keep a coffee/tea station well stocked all day long and into the evening. The staff is extremely helpful and courteous. There is an on-site restaurant with a good selection. The only drawbacks were very slow drains in the sink and bathtub. If they improve their plumbing I would stay here again. The location was PERFECT - just a few steps away from Kitchen Kettle Village and maybe a mile away from the "Amish Experience". From the hotel and west for miles are wonderful antique and gift shops. Kitchen Kettle Village is a must see on your visit.

Check in staff extremely helpful....Restaurant staff courteous and very friendly! Room was perfect in every way, plan on visiting again! Ran into a key problem and it was solved within minutes. Also staff retrieved a luggage cart at the same time. Can't say enough about how much I and my daughter enjoyed our trip! Convenient to many shops and distance to Lancaster PA.

Great value and location to attractions My son on enjoyed the pool. The rooms and common areas were very clean and well taken care of. The staff is very friendly and knowledgeable about the area and helpful to my entire party

We had never stayed at a Best Western before and were pleasantly surprised. This is a clean, up-to-date, and attractive hotel with courteous staff. We had an ADA suite, which was very spacious - even had a separate living room and two TVs. The roll-in shower was easy to access, but the bathroom floor was designed with a slight incline, with the shower at the highest point, which caused water to drain "downhill" instead of down the drain. This made a wet mess every time the shower was used. Swimming pool was great, and we also enjoyed breakfast at the hotel's restaurant each morning. (The locals seem to enjoy breakfast there, too!) The hotel is close to many Amish attractions. Be aware that local traffic can be noisy, even at 2:30 a.m.! All-in-all, we had a very good stay and were impressed by the hotel.

From the moment we walked into the lobby, we felt relaxed and very welcome. Paul was very professional and got us checked in quickly. The rooms are very spacious and offers everything you could need. I would definitely recommend this hotel. We are already looking forward to our next visit.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Janet C, Thank you so much for this wonderful review of our hotel, and for taking the time to provide us with feedback from your stay! It is always great to see that we are converting a first time guest into a repeat guest! As you said, our rooms are truly designed to accommodate our guests as they enjoy their vacation in Amish Country. I hope that you were also able to enjoy our complimentary and discounted breakfast options during your stay! Thank you again for this wonderful feedback. We can't wait to see you for your next trip!

Our stay was quiet and comfortable. There is a nice Café that offers lattes and the like. . The hotel is one of the cleanest and by far one the friendliest we have ever stayed at. It is close to all the area attractions. We will definitely plan on staying here again

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Enj0yL1fe53, Thank you so much for this wonderful review of our hotel! I couldn't be happier to see you point the cleanliness and service that our hotel offers. I am a firm believer that these are the two principals that we hang our hat on as a property. Our owners did a tremendous job of renovating and providing a great product for our guest. Now, each and every day our job is to make sure that we utilizing this great property by providing great service and a clean product that our guests can depend on. Thank you again for taking the time to share your experience at our hotel. We hope to see you again soon!

This hotel is a great best western hotel, The hotel is very clean and very well run. The people that work there are doing a great job. My room was very clean and the pool was clean too. I would definitely recommend this hotel you will not be disappointed.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear ocasey, Thank you so much for this wonderful review and for your kind words! It is an absolute pleasure to work with our staff and to serve our guests. I believe that each and every day I am provided an outstanding opportunity to be a part of one of the best hotel teams in the World. Often times a statement like that can be hyperbole, but in our case, our guest feedback, survey scores, and reviews show that we are among the top 1% of hotel properties both in Lancaster, PA, and in the Best Western Brand. Thank you again for this feedback. We hope to see you again in the future!

Just had a fantastic stay at the Best Western Plus-Intercourse, PA. Rooms were immaculate. Lobby and hotel were beautifully decorated. The hotel was so clean. Rooms were well laid out and the outside deck off of our room was a pleasant surprise. We did utilize the indoor pool which was great and the outdoor seating area off of the pool was a great place to relax after a long day of shopping. I would not hesitate to recommend this hotel-as it was a fantastic experience.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Lisa H, Thank you for pointing out so many of the reasons why our hotel has continued to grow and become more popular with folks who are visiting Lancaster County! As you said, the pool, the rooms (especially those that offer a patio or balcony!), the cleanliness, and the areas where individuals or groups can gather and relax, these items truly set us apart from other hotels in the area! Thank you again for your feedback. We hope to see you again soon!

We stay at this BW location twice a year. The hotel is beautiful, clean and spacious. The top notch staff always ensures that every aspect of your stay is satisfactory. I highly recommend this hotel to anyone visiting the Lancaster area.

The hotel was a good choice in the PA Dutch country. The Kettle Village was in walking distance, and the location of the hotel on a main road made it easy to get to many other sites. For the most part the front desk was very pleasant. Only one problem. The credit card did not go through on the first or second try. A fraud alert from the credit card company said that the person at the desk put in the wrong code from the back of the card. Her attitude was snippy. On the other hand, Ashley at the front desk couldn't do enough for us. She was pleasant, helpful and fun. All in all,

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear GrandmaB02, Thank you so much for your wonderful review of our hotel, and for your compliments in regard to Ashley! I am sorry for the confusion and for the service that you received upon check in. We will address this situation immediately! We do not utilize the security code on the back of the card, as we swipe the card at check in, but regardless of what the issue was, our staff should never be short or snippy with our guests. This behavior will be addressed immediately! Thank you again for your feedback. We look hope to see you back with us in the future.

We stayed in a 2 room suite with 3 queen beds and a sofa bed which was enough room for our entire family. The room was spacious and also included a balcony. Our family enjoyed the fact that there was also an indoor pool. The rooms were clean and the beds were comfy. We didn't eat in the restaurant nor did we take advantage of the breakfast. We will definitely stay here again.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Adria Y, Thank you so much for this wonderful review of our hotel! Our family suites are one of our most popular room types, especially at this time of the year. By offering a room with 3 queen beds, we give families options, should they prefer not to have to book two rooms to accommodate their needs. Thank you again for this wonderful review! We hope to see you again soon!

Just completed an overnight stay at the Best Western Plus Intercourse village. The room was great extremely spacious and clean. Everyone we encountered could not have been nicer. The breakfast was outstanding and great value. In summary very pleased and would definitely stay here again.

Meticulously clean hotel. We love the suite style lodging and this is perfect. We stayed in a King suite and had an outside patio! We enjoyed our bottle of wine at 11pm on our patio. Pure relaxation! now they started a hot continental breakfast beginning of June '17. Again very clean and excellent food. You can tell the whole crew takes pride in their hotel service. We stay there everytime we go to Lancaster.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Karen R, Thank you so much for your wonderful review of our property! I am so glad to see that you enjoyed the use of your patio. It is a very unique feature that we are able to offer on a small number of our rooms. It definitely offers a comfortable way to sit and enjoy your stay with us! Thank you again for your feedback! We will see you again soon!

Very nice facility with heated indoor pool and hot tub, great location right in the heart of Penn Dutch Country and close to many attractions and dinning options, helpful, friendly staff very anxious to assist. We would stay here again without hesitation.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear ThomasHunt0294, Thank you so much for your wonderful feedback from your stay with us! I am so happy to see that not only enjoyed your stay, but that you were able to point to so many positive reasons why! We work hard to provide our guests with a 5 star experience every single time they stay with us. We will continue to work hard so that we can earn a five star review for your next visit! Thank you again! We hope to see you again soon.

Reception was very good. The room was spacious with small balcony. Clean, free wifi, charger for phone/tablet etc, no room safe. The wash basin was in the bedroom, not in the bathroom. Free parking. The booking was for room with continental breakfast. The breakfast was not as per the booking as you are limited to select just 2 items .These are described as "free", but really form part of the room rate. A unique arrangement which doesn't feel "right" . The location is very good , an easy walk around town and an easy drive around beautiful countryside. Another first for me was finding a prominently positioned envelope by the bed requesting a gratuity. I would still stay again.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Stationmasterhouse, Thank you so much for this wonderful review of our property. I appreciate you highlighting our made to order, complimentary breakfast program. As you said, we do provide our guests with options for both a completely free of charge, made to order breakfast served in our restaurant, or the ability to receive a 30% discount off of our full menu. We actually do not build any cost for our free breakfast into our room rate, although I understand the confusion as many hotels do. We are blessed to have our restaurant on site as an amenity to our guests, and our restaurant shoulders the burden for all of our breakfast expense. By doing so, we are able to keep the free breakfast program in place, where many of our local competitors do not, and we are able to provide that breakfast without it impacting our hotel rates! Thank you again for your feedback. We hope to see you again in the future!

this is our second visit to this hotel...close to shops that you can walk to ..restaurant is a great place to eat..even the locals eat there...clean and roomy rooms....friendly and helpful staff...i really have nothing bad to say about this hotel..jacuzzi in room was great...we will be back again and again...

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear nj4paws, Thank you so much for this wonderful endorsement of our property! We love to see our hotel guests become return guests and our return guests to become life long members of our family here at the hotel. So many of our guests have been returning year after year, some for more than 30 years. It truly makes our hotel a special place to work! Thank you again for your feedback. I look forward to seeing you again in the future!

This is one of the most beautiful hotels we stay at. Every time we come to Lancaster. PA either to Dutch Wonderland or Sight and Sound in Lancaster we stay here. So many shops along the street within walking distance and the sounds of the Amish buggies going up and down the street makes for a perfect experience of old Amish country for both young and old. We recommend this hotel to all our friends that travel to Lancaster County, PA

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear John E, Thank you so much for this wonderful review of our hotel! Your description of our area and our hotel was absolutely perfect. You nailed so many of the aspects of our area that make staying our hotel special! Thank you again for this wonderful review. I look forward to seeing you again soon!

This is a great hotel and an awesome place to stay in the Intercourse area. This is a Best Western Plus, so the bar is already pretty high. But this hotel exceeded my expectations. The decor is respectful of the local area, and is maintained at a very high level. The lobby has everything you need, from local brochures to the Fireside Coffee Bar where you can get a pretty decent latte. The best thing the lobby has is a friendly, competent staff. I want to call out Ashley, who helped check us in, but who also advised on local attractions, set us up for breakfast and dinner coupons, and arranged tickets to the Sight and Sound show, at a discount, of course. Our room was very comfortable... a King Suite... with a small seating area and a balcony that overlooked the restaurant parking lot. Not the greatest view, granted, but still nice. The bed was very comfortable, and helped me get a full-night's sleep for a change. The shades kept the room dark when we wanted it dark, and the room was exceptionally quiet. Fridge, microwave, electrical outlets so we didn't have to move furniture to plug stuff in, USB charging ports, and a great shower. The pool building is a few steps away from the front door, and you do have to go outside to get to it, but the building itself was nice and peaceful... even had "spa" music playing. My wife and I had the run of the place for about an hour, so we made use of the 3.0 to 5.0 foot deep pool, and the hot tub. Ashley pointed out that we had access to a members' breakfast, which we took advantage of the first day. We went to the Old Mill Restaurant attached to the hotel for day two, with a 30-percent off coupon that she gave us at check-in. The food in the members' breakfast was okay, but the restaurant's was better, of course.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Mike C, Thank you so much for this wonderful review of our property. It is always wonderful for me to see that our front desk staff is recognized for connecting with our guests and for providing outstanding customer service. I love to see that they are making an impact and assisting our guests to have an outstanding stay at our property! Thank you again! We look forward to seeing you back with us in the future!

We stayed for two nights with our two year old. I wish it had been a longer stay! Great value!! Friendly and helpful staff on the front desk. Room (suite with a separate bedroom): -was HUGE!!! -Immaculately clean - I can't stand grimy hotels and a lot of reviews over state cleanliness. I was not disappointed here. -lovely bathroom and shower (no bath) Pool -so pretty. - clean and stylish -brand new looking -hot tub - mechanisms for helping disabled people into the water Restaurants/breakfast - slow but friendly service -fresh food -large portions and cheap prices - great eggs -Amish people dine there too Tip: kitchen kettle village is across the street. Don't miss it. Cute to wander around.

I highly recommend the Best Western in Intercourse PA. The front desk staff were helpful and friendly. The housekeeping staff were great! The Olde Mill Restaurant was very good and I loved the variety of breakfast options for guests. Also , the little things were nice - like having a variety of teas available with the coffee options in the lobby and the indoor pool with pool towels readily available. It was a great stay!

We have stayed at the Best Western Intercourse several times now! It has the Best of everything and we love staying there! Comfortable mattresses, clean rooms and reasonably prices! Staff is just wonderful and very helpful! You will love the hotel and rooms! We are getting ready to book our 5th stay there!

Staff and facilities are excellent. We thoroughly enjoyed the heated pool and hot tub building. Our group congregated around the comfortable seating outside the pool building during our stay. The lobby is spacious and comfortable as well.

Very clean place is real ultra modern stall are all nice and helpful. Rooms were super clean and the pool area is clean grounds are nice and bathroom was super clean very comfy beds check in and check out was fast

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear K4982BDfrankn, Thank you so much for taking the time to share your experience here at our property! Cleanliness is one of the key areas that we hang our hat on. We know that our guests are looking for a clean, comfortable experience, and our staff works hard each day to make sure that our property is clean, both inside and outside! Thank you again for your wonderful review! We hope to see you again in the future!

Beautiful, clean, friendly hotel in the Amish country. The staff is very accomodating and seems determined to satisfy. Make sure you have the coffee cake for breakfast. Lovely lobby with a coffee bar!

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear KEALB, Thank you so much for this wonderful review. We appreciate you taking the time to provide us with feedback from your stay! I appreciate all of your feedback. You have provided us with some truly outstanding compliments, both regarding our staff, and our property. I am so happy to see that you enjoyed your stay and your interactions during your trip! Thank you again for this wonderful review. We hope to see you again soon!

Our stay at Best Western Plus in Intercourse , Pa. is always a Big Thumbs Up . Clean and comfortable rooms , very pleasant and helpful staff !! Their restaurant serves tasty well priced meals and their staff is pleasant and very courteous ! Very clean and beautiful entrance , makes you feel at home - Enjoy walking around a small country town . Enjoy side walk eating while relaxing 1

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear lindadX8144WE, Thank you so much for this wonderful review! I love to see that our guests are able to get away, relax, and genuinely enjoy their stay. I believe that our quiet setting, and relaxing community truly sets our hotel apart! Thank you again for your wonderful review! We can't wait to see you again!

I would recommend Best Western Plus Intercourse Village hotel to anyone. The staff-where should I start?? They were amazing. They were so hospital and attentive. We arrived in a Thursday evening and was greeted with the biggest smile. The desk attendant checked us in, made sure we were receiving the best rate and gave us some suggestions on places to visit. Our room was kind of warm that evening but we thought there temperature had just not been adjusted before we arrived. The next day, upon returning from Kitchen Kettle Village, our room was just plain hot! We talked to the desk clerk who had actually already clocked out, and he still acted immediately to help us. He checked it himself then called the appropriate staff to help. Hey had to change our unit twice. We offered to stay when they were getting to change the unit again but the manager assured us if they couldn't get it fixed after this unit change, they would move our stuff to another room so we didn't miss out on any of our planned activities. They were all just amazing!! The location is also superb-just a couple of blocks from Kitchen Kettle Village as well as many, many little stores and shops. Again-LOVED this hotel!

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Tammyforaker, Thank you so much for this wonderful review! It was a pleasure to help you, and again, I apologize for those failing HVAC units in your room. I have never had to replace a unit TWICE in order to resolve a heating and air issue. I apologize for the delay, but I was thrilled to hear that we had taken care of the issue and that all was better for you to sleep in comfort! Thank you again for your review! I hope to see you again next time!

Went to see Samson at Sights & Sound theater in Lancaster, Pa on May, 2017. I had stayed at the Amish Inn & Suites back in 2016 . Wanted to stay there again this year but was told we were staying at Best Western Intercourse Village Inn in Lancaster, Pa. I wasn't too happy because I loved the other place & their rooms. So we had booked the King size bedroom. We arrived at this place went to front desk & were greeted by the friendliest staff ever, gave us all the info you would need. Lobby super clean with sitting areas, huge fireplace, big room with a sitting area with a desk, super clean too looked like nobody ever stayed in there. We were surprised we had free laundry room, free wifi & room service if we needed something. Can't say anything negative about this place. Exceptional Staff, restaurant on premises. Food was also good & we got discount coupons to use at restaurant and also a list of places where we could get discounts. Amazing experience! Just booked a room at this place again for 6/2018

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Iris B, Thank you so much for this outstanding review of our property! It was an absolute pleasure having you stay with us. I am so glad that you not only gave our property a chance, but that you were able to have an exceptional experience during your stay. Lancaster County offers a number of properties that are truly excellent in what they do. From branded hotels, to independent properties, you can find just about any type of property to fit your needs. When our hotel is identified as not only being among those properties, but as maybe the best of that group, it is proof of our hard work paying off! Thank you again, we look forward to seeing you next year!

Excellent facility with newly redone rooms, spacious, plenty or drawer space, staff was exsceptional. Within 15 min of Sight and Sound Theater and Shady Maple Smorgasbord, heart of Amish country and close to Lancaster,Pa. Loved our 3 day stay.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Tomm20174088, Thank you so much for your wonderful review of our hotel! I am so happy to see that you enjoyed all of your stay! Our location truly makes our hotel the perfect "home base" for a Lancaster County trip. As you said, there are attractions, restaurants, and shoppign all either within walking distance, or in many cases, within a short drive! Thank you so much for this wonderful review! We look froward to seeing you again in the future!

Got upgraded on this trip, very pleased! Been there seven years total so it was a definite plus this time! Centrally located to lots of Amish shops.. Good places to eat and all of the Amish charm.. traveled from Connecticut, but was well worth the ride there.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear F8836ASkathyb, Thank you so much for taking the time to share your experience at our property her on TripAdvisor! I love when we are able to provide our guests with complimentary upgrades into our one and two room suites. Our upgraded rooms truly provide a great experience for our guests. We do try to provide upgrades, as they are available, any time that we can! Thank you again for this wonderful review. We look froward to seeing you on your next trip!

This was a last minute weekend getaway and has to be one of the best decisions we made. My husband and I went up for Mother's Day weekend and had such a relaxing time. The beds are extremely comfortable and the rooms were very spacious. The lobby was very welcoming and the onsite restaurant was delicious. Ashley at the front desk was amazing!

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Cassandrac301, Thank you so much for this wonderful review! We appreciate you taking the time to share your experience here on TripAdvisor. I love that you pointed out so many positives from your stay, from spacious rooms to our very welcoming lobby, and lastly our on-site restaurant! These are all reasons why our guests continue to come back to stay with us time and again! Thank you again for kind words. We hope to see you again soon!

Very clean and nice. Staff was friendly and helpful if in the area, would stay there again. This was for a wedding and most of the guests stayed here. Even had an after wedding room at night which worked out great for all of us.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear gkienz, It was an absolute pleasure having you, your family, and friends stay with us last weekend. Weddings can be a challenge, as they represent a much different demographic than what we are typically servicing (Families, and Couples), but your group was outstanding and extremely considerate of our other guests. There is truly no better feeling than being able to assist and share in the type of weekend that it seems you all had! Thank you for allowing us to be a small part of your celebration!

We were having our house renovated and needed to stay in a hotel for a couple days. We were lucky to find this one! The rooms were super clean and neat. The breakfast was served in the adjoining restaurant. We even ate dinner there on our last night. We enjoyed our stay so much! It was so peaceful and relaxing.We will definitely come back again!

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear glassgypsy, Thank you so much for this wonderful review of our hotel! I sincerely appreciate your feedback. I am so happy to see that we were able to provide you with a comfortable, and relaxing time away during your home repairs. Our guests come to us for so many different reasons, but ultimately, the goal is always the same, to have a quiet, relaxing weekend. Thank you again for your feedback. We look forward to seeing you again!

Wonderful visit. Pool and spa area clean and great. Free delicious hot breakfast served by waitress. Free Access to computers with printer helpful. And having complimentary washer/dryer was super! Staff great.

My wife and I were only in town for a couple days and spent the night at BW Intercourse Inn. Its a beautiful property and hotel that is kept immaculate inside an out and the staff was very courteous . Our first floor room was very comfortable and clean and we equally enjoyed the complimentary breakfast at the restaurant. The location is ideal for walking over to the Intercourse Village and various shops along the street as well as being a short drive from Lancaster or Strasburg. We would most definitely stay here again.

This is not the best hotel in the charming village of Intercourse-it's the best in the county. Best Western's can vary-we've stayed at many "plusses" that really should be a minus. This should be a double-plus. First off I admit I was partial. As I walked in the lovely lobby and congratulated myself for choosing this property-I saw my name on a plaque! I had won BW Rewards member of the week-I barely remembered signing up for that on-line. I received complimentary show tickets, extra reward points and an up-grade to a suite for my week's stay! Sweet! The room was spacious, quiet, clean and nicely decorated. The village is great-shops to walk to and a lovely neighborhood in back great for after dinner strolls. Breakfast was good-nice to order off the menu-although not "complete" breakfast. We toured Lancaster and couldn't find any hotels that began to compare with this. I'd stay in Intercourse any day over the hustle and bustle of the bigger city. Listening to the clip clop of the horse drawn buggies was so nice as well as the lovely farm country in the area. Service at the hotel and restaurant are top notch. This is just a great place overall and I'd come again in a heart-beat-rewards winner or not.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear Sharon S, Thank you so much for the wonderful review of our property! I am so glad to hear that you were our rewards member of the week! It is wonderful to be able to part with an awesome rewards program, and to partner with an unbelievable attraction like the Magic and Wonder show. I am so happy that we are able to recognize our rewards guests and to provide an experience like the one that you had at our hotel. Thank you for sharing your experience in our restaurant for breakfast. We continue to try to find ways to improve the service and quality of our food to provide our guests and our local clientele with a unique and memorable experience! Thank you again for your feedback! We hope to see you again soon!

Anytime My family & I come to Lancaster County we always stay at this Best Western Plus Hotel All the rooms are very spacious clean and well-appointed the beds are very comfortable the staff very friendly & helpful the indoor pool & hottub are great and the onsite restaurant serves up home cooked meals at reasonable prices this hotel is centrally located to all of attraction Lancaster County as to offer. Will be staying here again the next time we come to Intercourse Village. Sincerely John Tasker.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Mr. Tasker, Thank you so much for this wonderful review. Your comment about staying here again in the future is exactly why we work so hard each and every day. Our job is to provide an outstanding experience to our guests and to create long lasting relationships. Thank you so much for letting us know that we have reached that goal with you and your family! Thank you again for this wonderful review. We are looking forward to seeing you again in the future!

This hotel was VERY, VERY clean and the staff was very nice. The room was very nicely decorated, the sheets and towels were nice and "new" looking. The bed was not super comfy, but then again, nothing is like your bed at home. I was told I booked a suite, but when checking in, the room had two beds and a pull out couch in a very small room that didn't fall under a "suite" category. The room in general was small, but very clean. The staff in the restaurant was so nice and the food was AMAZING. They offered a 30% off coupon for anything on the breakfast menu. Typically, I don't like to pay for breakfast in a hotel, but this food was so good, I didn't mind at all paying for it.

Ryan O, Manager at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Dear dawnbQ1233SQ, Thank you so much for making our hotel your property of choice for your dance competition trip! We do offer two styles of rooms that we consider to be "suites". The one that you stayed in for this trip is what we consider a one room suite, or a our "Two Queen Deluxe Suite". These are larger rooms than our standard rooms, and include a sleeper sofa, where our standards do not. The room type that most folks associate with "suites" at our hotel is a two room suite, where there is separation between a bedroom area (bedroom can have a king, or two queen beds in it), and a living room area. I apologize for any confusion that we may have created on our part when you were booking your room. We are always happy to do everything that we can to correct these types of issues, and I am happy to hear that the front desk staff tried everything they could to resolve the room issue for you! Thank you again for your wonderful review. We hope to see you again next time you visit the area!

Clean and spacious luxurious rooms. Microwave, refrigerator and coffee pot in room.Spa and restaurant on site. Very friendly, helpful and accommodating staff. Walking distance to Kettle Village shops. Area has lots of activities to offer.

We have stayed at this hotel in the past and it was exceedingly good both times. Have family in area and this time we had a sports competition. Service and all employees were friendly and very good. This is a great facility and I would recommend staying here for anyone in that area.

This hotel fits our needs. Five year old triplets. Our son has cerebral palsy. The pool and hot tub. The kids love. The rooms are clean staff is very friendly the food at the restaurant is amazing. They have free laundry machines. Walking distance to kettle kitchen.

The staff is always helpful and very welcoming at this BW. Our room was clean and well appointed. Their restaurant is open on Sunday which is a nice bonus for breakfast bc there is not much is open in the "quiet" area on Sunday. It is walking distance to Kitchen Kettle Village and a lot of other shops. If you have kids there is a very nice large indoor pool that is open until 11 pm, a great nighttime activity for them !

Rooms were spacious and clean. We had a handicapped room and it worked very well. The pool was great - we did water aerobics every morning. Coffee and tea always available. Very accommodating. They are very busy, so book early. We have already booked next years quilt retreat, and they are willing to do whatever they can to help us have a great set up.

Before heading to Philadelphia we meandered are way from CT. Through Amish area. My Grandson loves the farms and so do I. Upon arriving I took TripAdvisor advice and stayed in Intercourse PA. Lol. My daughter travels a lot and the thought of staying at a Best Western blew her mind. Well this Hotel was right in the quaint village. Rooms were large and extremely clean. New cozy beds. I am amazed at the friendly people we met and the antiquing is awesome. We stayed put and we're busy every day for 3 days. If you want a buggy ride go to a farm off main drag or the lines are long and the trip short. Nice pool, farms to visit are clean as can be and homemade ice cream wonderful. The food at Hotel is great and you know it's good when locals eat there. Enjoy Intercourse! Lol

Very inviting property. Perfectly clean. Friendly staff. Great restaurant on site. The location is in a quiet area but close to local shops and restaurants. Was surprised to find that there was a day spa onsite. I didn't have time to book any spa services but will if I visit here again. Great looking indoor pools. Easy parking. Just an overall pleasant experience.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Lavondah175, Thank you so much for this wonderful review! We are, in fact, the only hotel in Lancaster County with a full service day spa on our property. We are blessed to have Serenity Day Spa available for our guests who are looking to take their relaxing get away just another notch up! Offering massage, facial, and nail services, a trip to Serenity is the perfect addition to any trip to the area! Thank you again for this wonderful feedback. We hope to see you again soon!

Everything from the staff to the grounds is a step above many other places we've stayed. The basketball court is a nice touch, and we used it. The pool and hot tub seems very nice and clean, they just didn't fit into our plans this time Breakfast was very good and reasonably priced, with a few amish options for those looking to a taste of the region. Check in and check out were both quick & easy.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Stalemand, Thank you so much for this wonderful review. I love your compliment about our property, staff, and service being a step above. This is a goal that we set, and it is wonderful to see when we achieve those goals! I sincerely appreciate all of your kind words! I love to see folks utilizing the basketball court area during their stay. It is wonderful to see families and children playing and being active while on their vacation! Thank you again for all of your kind words. We hope to see you again in the future!

A group of us, 5 women, went to the Lancaster area for a girl's weekend. The BW Plus Intercourse Village Inn was a wonderful and relaxing place to stay for the weekend. The facility is clean and bright and the rooms are spacious. Before dinner, we went downstairs and chatted off the lobby area where they had a sofa and chairs and a fireplace, which was burning. Even though the area was in the lobby per se, it felt cozy and comfortable. The free breakfast was great. It's served in the main restaurant. You have the choice of a free breakfast or 30% off the menu items. We all chose the free breafast items which were very filling. We all agreed that should we be in the area again, we would stay here.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Nancy S, Thank you so much for this wonderful review! I am so happy to see that you and your group enjoyed your trip! We have continued to become popular among groups who are looking to get away in Lancaster County. Between our large suites, the amenities we are able to offer, and our on-site restaurant, we are the perfect location for your group to gather and enjoy the area. Thank you again for your review. We hope to see you and your friends again in the future!

A group of us have been going to the Best Western Plus in Intercourse for the last three years for a four-day quilt retreat. We love this place! We have had a wonderful time and we are so happy to have already made our room reservations for next year. Our group used two kinds of sleeping rooms. My roommate and I were in a room with two queen beds, but some of our group were in two-room suites - a back bedroom with two queen beds, and a front bedroom with one queen bed and a hideaway bed; bathroom, extra sink, counter area and a small fridge were between the two rooms and made it very convenient. Included with the room is a coupon for a multiple-choice breakfast; we always get more than enough to eat, and two of the servers in particular (Autumn and Brooke) were friendly, cheerful, efficient, and a lot of fun to see. We were happy when they were our breakfast servers! Most mornings the breakfast was very quick to come, although one morning it was a little on the slow side. That happens. But it was always delicious. If you like oatmeal, have a bowl – it's really good! The hotel has provided us with different kinds of areas for our quilting. Some choices we have liked better than others, but the hotel has always gone out of its way to make it as comfortable and as well arranged as is possible. It looks like next year's option will be even better than this year's, and we are already making our plans. We find that Darci and Ryan are really helpful, very patient :-), and always ready to do everything they can to make our trip a good one. We are grateful! The location of the hotel is very convenient; it is in easy walking distance to two fabric shops :-), a great yarn shop, Kitchen Kettle shops, and the downtown shopping area of Intercourse. But just a quick drive down the road puts you in the country where you can see horses and buggies, and you can drive through a covered bridge. The best of both worlds! If you are arranging a group event in the Lancaster area, I think you can't do better than the Best Western Plus in Intercourse. I can't wait to go back!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Judy, It is truly a pleasure to have you and your group stay with us each year. It is return guests, like yourself and your friends, who make our positions truly enjoyable. It is always great to catch up with you, and to see you and your companions enjoy yourself during your quilting trip. I am excited for next year and the years to come as we continue to adapt space to better suit your needs. I believe that we are going to continue to grow and evolve each and every year, while offering more for our guests each time they stay with us. Thank you again for this wonderful review. We look forward to seeing you again soon!

What a beautiful, friendly, efficient establishment. Cozy & clean. From the moment we arrived I felt like this was home away from home. The room (a 2-room suite) was spacious, had balcony & was quiet. They had a basketball court, pool, hot tub, outdoor activities, bikes for use/rental, & spa. I tried to get into the spa but even though they were supposed to be open, I think they left early for the holiday weekend. I never did get a return call or services. The kids (11, 13, 17), loved the pool & hot tub. My husband & I loved the relaxing aspect. The elevator was out of use but we were on the second floor so it wasn't too bad - they did have it fixed by the next morning. All staff was great. The one drawback was their restaurant. They were not prepared for this holiday weekend. Halfway through they were out of key items on their menu. (See my review of The Olde Mill Inn Restaurant). Pricey but worth it. Plan on spending time here to visit the Amish village & establishments nearby.

We have visited Lancaster County, PA at least once a year for over 40 years. In all that time, we have usually stayed in Lancaster, Smoketown, or Ronks. This was our first stay at your hotel and we have found a new Lancaster home.

We had a wonderful stay. The hotel was lovely and in the center of town. Conveniently located to everything. Will definitely return for a visit. The atmosphere was very peaceful, clean and the rooms were very spacious.

Stay here every year when I come up always clean and pleasant staff. Pricing is good compared to area hotels, close to other restaurants and for what I come for very close to everything I need. Highly recommend this hotel.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear brechal2016, Thank you so much for this wonderful review. We are so thankful for our repeat guests, and their loyalty. Thank you so much for your continued support of our hotel! Your recommendation is more valuable than any advertisement or marketing effort that we could put together. We have continued to grow at a rapid pace with word of mouth referrals. Thank you for being such a huge part of our success. We hope to see you again in the future!

we had a great stay at this hotel. The staff is very warm and welcoming. The suites are big and comfortable. They also have a clean indoor pool. The location is ideal-you can walk to kitchen kettle village and other shops in Intercourse. They now have a breakfast room with a hot and cold breakfast. The lobby is very comfortable and inviting.and always has tea, coffee and hot chocolate. I will only stay here whenever I visit the Amish country.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear S1886KQdonnab, Thank you so much for this wonderful review of our hotel. I am very thankful for your kind words, and your willingness to take the time to provide us feedback from your stay. We are excited to continue to experiment with ways to make the breakfast experience in our hotel better each year. We want to provide options that satisfy our guests and provide both quick, and comfortable ways to enjoy breakfast. Thank you again for your feedback. We look forward to seeing you again in the future!

Hotel, pool etc very nice. Breakfast service is awful. Happened a couple years ago and thought it was just a bad day. Stayed again this week and the same thing happened. Restaurant understaffed. Took 1-1/2 hours to get a simple bagel and fruit cup. After experiencing this twice a couple years apart, will choose another hotel next time.

We have stayed in this hotel several times, and always look to it as our first choice in the area. Very accomodating for someone like myself. who often uses a wheelchair. Hot tub and pool area are relaxing and well set-up. Breakfast, included with the room, is ample, well prepared, and served quickly. Rooms are quiet, spacious, and have comfortable furnishings.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear TheresaGEndicott_NY, Thank you so much for your kind words, and for taking the time to share your experience here on TripAdvisor! I am happy to see that we have continued to provide you with a consistent, outstanding experience at our hotel! We do work hard to assure that all of our guests, including those with accessible needs, are able to enjoy all that our hotel has to offer! Thank you again for your feedback! We look forward to seeing you again soon!

We were here for a sports tournament and were so glad we stayed here. There was ample parking, it was easy to get to our venues, and the staff was very helpful. The room was comfortable and had a fridge and a little deck. We could see the horse and carriages go by. We didn't eat at the restaurant, but the did offer complementary continental breakfast. We had to leave too early to enjoy it because the restaurant was very crowded. I would stay here again and recommend this property.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Yvonne N, Thank you so much for this wonderful review of our hotel! We appreciate your feedback, and your willingness to share your experience. We are very fortunate to have a market where sporting events are extremely popular. Between the great facilities around us and the wonderful lodging options, our area has become a wonderful destination for tournaments of all sports. Thank you again for your feedback. We hope to see you again soon!

Great service and exceptional value. Every employee was friendly and professional. The whole location was very clean and well maintained inside and out. Plenty of parking available. We had a blast in the huge indoor pool.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear danielpW531TF, Thank you so much for this wonderful review of our hotel. Our indoor pool is one of those wonderful unexpected bonuses for many of our guests. Typically our guests choose our property because of the location and the quality of our rooms. It isn't until they arrive that they learn that we also have a wonderful, inviting indoor pool and hot tub area. Thank you again for your wonderful review. We look forward to seeing you again in the future!

I really wanted this to be great. I do a lot of research before I go anywhere and never have I ever had a bed this uncomfortable. EVER. Other reviews didn't speak to it. We both woke up with back pain, everytime. I have to give it to the staff they credited us significantly and really corrected the situation on the financial end, there were no rooms to switch too and no foam topper offered, so we had to leave and just couldn't stay another night in that bed. Otherwise, area is laid back, though roads are busy be cautious, hotel is clean, spa was exceptional. The restaurant was very slow but perhaps that's part of the charm? Ashley was great with the bed situation, but I suggest that they spend some money and get higher end beds, just can't recommend the hotel because of that. Even in cheaper places the bed was better. Hope they make the investment, again they compensated us for the problem so kudos for that.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Melomoon6116, Thank you so much for the feedback from your stay. I am happy to share a great deal of information with you. As you said, given our almost 1500 outstanding reviews, this is not only a problem that is not often brought up in review, but one that we are blessed to not often have to deal with. As a part of our entire property expansion and renovation, we were blessed to be provided with brand new, high end, Serta mattresses throughout our property. We recognize that not every guest has the same preference in regard to firmness of mattress, and that the mattress industry provides both a wide array of firmness options as well as adjustable options for just this reason. As a result of the varying tastes of our guests, we do offer mattress toppers for a more soft experience. I will address this concern with our front desk staff as they are available both during your stay, and by request they can be placed on your bed prior to your arrival. Again, I am very sorry for this issue and that it was not handled properly by our staff. This is not something that comes up often, as we have had several guests now purchase mattresses from our hotel because they have enjoyed them so much. However, when we do have guests in house who do not enjoy the firmness of our high end mattresses, we should be prepared to accommodate that need immediately!

I have been to many hotels and resorts in the Caribbean over the years and I can tell you I wish that more hotels & resorts were like this one. For a larger family we find that this hotel beats all other hotels without having to pay an arm and a leg. We get the room with 2 queen beds in the bedroom area and 1 queen bed & 1 pull out sofa in the living room area. Instead of having to book 2 rooms and "hope" that they are connecting when you get there OR have to book a massive suite at other hotels and pay a pretty penny for this hotel does it so great. I used to think that Best Western hotels were motel like; well this is FAR from it. It is so modern and clean that it puts other hotels to shame. The rooms are wonderful and super clean. The staff is so friendly and polite and always have a smile on their face. The hotel is so close to all the great shops in the area (within walking distance to some). It is the perfect location if you are looking to visit Amish Country. We have been going to Intercourse, PA since I was a baby (my family goes every year) and I am so glad we finally happened upon this Gem of a hotel. I highly recommend this property to anyone traveling here!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear NYJtr02, Thank you so much for taking the time to share your experience at our hotel here on TripAdvisor! I can't think of higher praise than what you have given us. There is a great deal that we can learn from leaders in our industry. Many of the hotels and properties in the area that you mentioned are leaders in the hotel industry and have given us a great example to follow. So much of what we do has come from these types of properties, and to hear that we have provided you with a BETTER experience is extremely gratifying! Thank you again for your wonderful review. We hope to see you again next year!

First time stay, very impressed with the location. Decor of both lobby and rooms was very nice. Very quiet. Restaurant was a lovely addition, and we enjoyed the fact that there was breakfast seven days a week

We stayed for the Thanksgiving weekend and found the room very clean and comfortable. The staff very friendly and helpful. The lobby was comfortable and welcoming and plenty of room. The pool was nice as well. We would for sure stay here again!

Once again we had a wonderful stay at this perfectly located hotel. The rooms are very nice, the pool and hot tub are a draw for the young adults in our group. A light breakfast is included. The staff are always very friendly. We always enjoy the Kitchen Kettle Village a short walk from the hotel. Glad they have been opening on Thanksgiving the last few years. It's only for a few hours assuring workers can go home to their Thanksgiving dinners.

I really enjoyed my stay here. The room was clean and attractive. The staff was very nice and helpful. The only negative i can find was the restaurant manager. We were staying with a wedding group and we were having breakfast. The grooms parents came down to join us. the mgr wound not accommodate adding a small table for two people so they had to sit alone. Plus he really needs to smile a little.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Jerhico316, Thank you so much for this wonderful review! I apologize for your experience in our restaurant. I will address this immediately with our restaurant staff to assure that this does not happen again in the future. Thank you again for your feedback. We hope to see you again!

It has been a few years since our last visit to this hotel. When we arrived, we didn't even recognize where we were. Totally renovated! Walking from the main parking area is the detached building with swimming pool and hot tub. Stunning! Entering the spacious lobby, the first thing you notice is the warm fireplace and seating areas. Friendly, efficient check-in. We requested a quiet room on a top floor and that's exactly what we were given. Two queen beds, attractive decor. The bed was a little firm for myself but my husband had no complaint. Housekeeping is meticulous. Great breakfast is provided at the attached Old Mille Restaurant. Can't forget to mention location, walking distance to Kitchen Kettle Village and tons of shopping, buggies and food. My husband I wouldn't hesitate to stay here again and would recommend it for any age traveler!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Nanct, Thank you so much for your wonderful review of our property! I hope that during your future stays we are able to provide you with a five star experience. Thank you again for your feedback. We look forward to seeing you again in the future!

This is the second time we stayed at this Best Western hotel and it will not be our last. We stayed with a large group both times and check in was quick and efficient. The rooms are very nice and the beds are comfortable. We ate breakfast in the restaurant both mornings we stayed and it was very good. There is a pool in a separate building that we did not use because of heavy schedule but would if we did not go with a group. There is a nice area outside the pool to sit and relax and since the weather was nice the end of October, we did that in between sightseeing and shopping. I would highly recommend this hote.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear ladydim, Thank you so much for this very kind review! We are happy to hear that you not only returned to our hotel, but plan to do so in the future! Our return guests are truly a special part of our hotel. Our staff does a great job connecting and developing a relationship with our guests. You can visibly see our guests feel at home, relax, and enjoy their stay. It is that level of comfort that keeps them coming back! Thank you again for your feedback. We hope to see you again soon!

I had a really good experience. The staff was great. They were helpful & friendly. The rooms were spacious & seemed to have been updated recently. If you're interested in exploring this part of the county, it's a great place to stay.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Yardbirdz3, Thank you so much for your wonderful review of our hotel! I am very happy to see that you are willing to recommend our property to other traveler's entering the area. Next time you stay with us, I hope that we are able to provide you with a 5 star experience! Thank you again for your feedback. If I can be of any assistance in the future please do not hesitate to contact me at [email protected] We hope to see you again in the future!

Very nice family hotel. Convenient restaurant with a country feel. We have stayed here twice with 2 adults and 3 children. Perfect layout for a family of 5. The staff is always extremely helpful and professional. This is always our first choice when we are in the area.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear A4220NYshawnm, Thank you so much for taking the time to provide us with feedback from your stay! I love hear that we are the go to property for our guests when visiting Lancaster County. It is such a wonderful compliment to our property! I am glad to see that you were also able to enjoy our attached restaurant, The Olde Mill. It is a wonderful convenience for our hotel guests! Thank you again for your feedback. If I can be of any assistance in the future please do not hesitate to contact me at [email protected] We hope to see you again in the future!

This hotel has it all friendly staff, very clean, good location and a restaurant that is attached to hotel with good food. We loved our stay , a last minute decision to go to the Lancaster area , and we certainly booked at the right place. We don't use the pool but it is a nice big one. We enjoyed relaxing by the fireplace in the lobby too.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear gxp07, Thank you so much for your wonderful review of our property! I appreciate your feedback in regard to our staff, our location, our restaurant, and our property! Our fireplaces truly are a unique benefit for our hotel guests. To be able to return to the hotel, sit and enjoy a cup of coffee, and to enjoy a book, or tv by the fire is just a tremendous amenity for our hotel guests! Thank you again for your feedback. If I can be of any assistance in the future please do not hesitate to contact me at [email protected] We hope to see you again in the future!

Caters for tour buses. Staff slow, hotel dated. Food service poor and food itself terrible. Kitchen staff always hanging out side smoking. Situated right off the high street but really, don't Waite your money if you can stay else where.

We stayed in a king room suite. The room was extremely large and had plenty of room to stretch out. It was also great having the spa located in the same building. It was located in a great area so you had the peace of the country but within walking distance to all the little shops. The gym is supplied with updated and well maintained equipment.

This hotel is conveniently located to so many places by walking distance in Amish Country. Lots of neat shops and places to eat so close by. Our room was beautiful and the staff goes above and beyond.

This was an excellent hotel. Check-in was great, hotel room was very clean and nicely decorated, loved the deluxe oversize room. Room service was great, restaurant breakfast was good. Over all experience was fabulous!

This is in a great location to all Lancaster has to offer. The rooms are clean and comfortable. After being out all day, it was nice to return to our hotel. The included breakfast is good however, I would prefer a buffet. You have a choice of two liquids. Since I don't drink juice, my only choice was coffee so I couldn't pick another item. Overall, I would definitely return to this hotel.

Intercourse Village Inn is located in a perfect area. Everything you need is close by and the hotel is the area's best. Clean, quiet, comfortable and well appointed. The restaurant is excellent and make sure to bring your bathing suit the pool is wonderful.

This hotel was clean and comfortable. The staff were helpful and friendly. We had the room by the restaurant and were afraid that we'd hear noise from the restaurant when it was open. We didn't hear a thing. The area around the hotel is clean and neat as well. The town is full of things to do and the town of Lancaster is just a short drive away with more places to visit. I'd definitely go back for another stay here.

My second home been visting for the last 50 years never ever disappointed ,great food especially breakfast , my grandchildren absolutely love it , we always rent the family homes nothing better ??????

We always stay here as their people are excellent. The property is convenient to our usual excursions and the restaurant is also very good. If you are looking to view the local Amish farmlands and surrounds, this is very convenient to that

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Phillip H, Thank you so much for this wonderful review! I love our return guests and their well worn paths through our area. I truly is a unique experience to Amish Country, Lancaster County. We have folks who go to the same shops, bakeries, restaurants, and attractions, in the same order, every time they visit the area. As we continue to open more shops, like local candy makers E&A Candies, and local vineyard, Stargazers, I hope that our guests will continue to add to their traditional routines! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again soon!

Hotel is clean, beautifully decorated with a very friendly staff! Free, GOOD, coffee! Connected restaurant offers great quick food! Very roomy rooms!! Located in the heart of town, walking distance to many shops! We will be returning!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dare Jugs6686, Thank you so much for taking the time to provide feedback from your stay! Our free, delicious coffee at our front desk is an underrated amenity at our hotel! Not only is the coffee locally roasted, but we are able to provide 2 different roasts at the the hotel. We offer a lighter roast in the restaurant, and a more medium roast at the front desk. Lancaster County Coffee Roasters has been a wonderful addition to our free amenities on property! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again soon!

We stayed at this hotel on a Saturday night for a quick weekend getaway. Pros: The location of the hotel is easy to find and very close to attractions, including walking distance to Kitchen Kettle Village shopping. Parking is free and ample, check in process was smooth, and the lobby was charming. We stayed in a king jacuzzi room.The room was very clean, spacious, and we did not hear any noise from other guests. Loved the extra sink outside of the bathroom. Cons: For a Best Western the hotel is on the more expensive end of the price scale, but we also booked last minute and this might have affected the rate. Not what I would call a value or deal, but you are getting what you pay for. To reach the swimming pool you have to walk outside of the hotel and cross the parking lot. Not an issue in the summer, but I did see some very cold kids on Saturday night! The complimentary breakfast is served in a restaurant attached to the hotel. The restaurant is very popular. We were unable to take advantage of this amenity as the line was 25-30 minutes at about quarter to nine on Sunday morning. As the breakfast offered is a 'continental breakfast' it would seem more convenient and accessible to be offered in the lobby or a separate breakout room, so hotel guests would not have to wait for a table/server etc. Overall a beautiful hotel in an beautiful location.

Wonderful hotel with nice rooms and comfy beds. Wish there were more handicapped parking spaces, but that's just a suggestion. The staff is friendly and Ryan even offered to bring my car to the door when we were checking out. It was a very sweet gesture and one that I really appreciated.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Lauraboo564, Thank you so much for this wonderful review! As I said when you were leaving, I want to make sure that we have some discussion about additional handicap parking. While I can't promise that we will be able to make any changes, we will definitely explore it. We want all of our guests to be comfortable, and I want to make sure our guests who are wheelchair bound have convenient access to the property! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again!

The Inn was very clean and customer service was excellent !!! Couldn't ask for better. The Spa is so relaxing and inviting with professional staff. The complementary breakfast was good as well. Many choices to choose from. Highly recommend this Best Western! We can't wait to return next year!!!!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Amy T, Thank you so much for taking the time to share your experience here at our hotel! Our spa is an amenity that truly sets us apart from our competition. As we are the only property in Lancaster County with an on-site day spa, we are able to offer relaxation at a convenience that no one else can! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again!

Stayed for a beautiful October weekend. The location is very convenient to Kitchen Kettle Village. It was an easy walk. The room was large, clean and a quiet location. It was convenient having a small fridge. The bed was extremely comfortable. The service was excellent. Would stay again.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Costrowski1, Thank you so much for all of the wonderful compliments that you paid our property! I love that you touched on so many of the aspects of our hotel that make our property special. The location, the amenities, our cleanliness, and our service all set us apart from the other hotel options in our area! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again!

This is a charming motel in the village of Intercourse,Pa. The lobby has a warm welcoming fireplace and a comfortable sitting area to sip your latte and chat with friends. The staff is very helpful and friendly. It has its own restaurant on site and a swimming pool and fitness center. The rooms are spacious and comfortable. And you can walk to Kichen Kettle Village and the other nearby shops but suggest you go by vehicle so you can stow your purchases! And watch for the Amish in their horse and buggy as they go about their business.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Ssr6sd, Thank you for taking the time to share your experience at our hotel. I appreciate your description of our Lobby area. It is unique in that it is truly a welcoming place for our guests to relax and enjoy their time. We are coming up on the season where the fireplaces are roaring, the hot chocolate and espresso drinks are flowing, and our lobby area will be a popular place for friends and family to gather and enjoy their stay! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again!

This Inn was fantastic, rooms were just what we expected and the customer service was the best I can remember from all of the places we stayed over the years. The greatest part was everything was close by and the restaurant next door was terrific-best food in town!!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
V7149Hmargearetm, Thank you so much for your wonderful review and for taking the time to share your experience! Our restaurant is a constant area of evolution for our hotel. We work hard to try to continually grow, address issues, and add items that are positive for our guests. It can be a tall task, as we offer our free breakfast in our restaurant, but we believe that a seated, served experience is an important one for our guests! Thank you again for your feedback. If I can be of any assistance moving forward please don't hesitate to contact me at [email protected] We look forward to seeing you again!

This motel has very firm beds, but if you request it, they will put a pillow-soft topper on the mattress for you. We stayed there once before and didn't sleep well because of the hard mattress. This time, with the pillow topper, we had no problems! The management here aims to please, and please us they did this trip! Their staff was exceptional and friendly and attentive. We ate breakfast in their restaurant which was very good and extremely reasonable. We will definitely be back to stay here.

My husband and I recently lost our youngest son and have been busy trying to carry on. This was a much needed time to rest and grieve. The trees all along the ride were in beautiful fall colors, and the town is very quaint with quilting shops and locally produced jarred goods. The hotel staff were very friendly and helpful, and the restaurant food was good.

Very very clean hotel ant the staff at the hotel were very friendly and informative about the the area I would recommend this this Hotel it is close to all the the shops and restaurants ,I am planning on visiting this area again and will be planning on staying at this hotel again

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Larry S, Thank you so much for your feedback from your stay! I appreciate you taking the time to share your experience here on TripAdvisor. You are correct about our location. We are Blessed to have wonderful restaurants and attractions within walking distance of our property. It is such a wonderful experience for our guests. You can park, and walk without ever moving your vehicle again if you choose to! Thank you for your feedback! If I can help you in any way with future reservations, please don't hesitate to contact me at [email protected] We hope to see you again soon!

This is our fifth time here and now we would only stay here . Easy, clean , friendly quiet and good breakfast ... Love the suites .. Love the shopping at the little village .. Sight and sound theatre a must see

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear dorisj362, I am thrilled to hear that we were able to earn your continued business! That is a tremendous compliment to our hotel! I am amazed at the number of folks who stay with us who have not heard of or been to Sight and Sound Theatre. It is one of those attractions that truly make our area special to visit. As you said, with the Theater only a 20 minute drive from our hotel, it makes so much sense to stay at our property, enjoy the village, and then take the short ride to Strasburg to see their show! Thank you for your feedback! If I can help you in any way with future reservations, please don't hesitate to contact me at [email protected] We hope to see you again soon!

Good location.,comfortable rooms and very clean.would definetly stay at this property again. Minimum characters on this sight for review is a turn off for writing a review.will never give another review

It was a delightful hotel in a beautiful location convenient to all tourist destinations it was really nice highly recommend it, The breakfast discount was great. The bed was luxurious, The shower was awesome, was,disappointed that their was no bath in such a nice room. Pool was wonderful and the exercise facilities were adequate.

This hotel is close to many of the Lancaster PA things to do like Rockvale outlets, Sight and Sound Theater, and American Music Theater. Very friendly staff makes the stay more enjoyable. Clean large suites are quite comfortable. I wish we had stayed longer. Good restaurant adjoining is location for breakfast. The hotel provides a coupon. Get there a bit early because it gets crowded after 9 am. In spite of the near capacity for the night, it was quiet in the room.

We were very happy with our stay at this hotel. Very pleasant welcome on arrival, well equipped quiet room, good on-site restaurant, short stroll into town centre, reasonably priced. As UK visitors it's unlikely we'd ever be back, but if that were to happen we wouldn't consider staying anywhere else in this vicinity.

Our go to place to stay. Hotel is updated and very nice. The rooms are very large and the beds are super comfy. Area is one of our favorites. We stay here all the time The included breakfast is good but you need to allot a lot of time. They get filled up quickly and get backed up.

The staff were all very helpful , pleasant, and offered excellent service. Eager to assist & please. We were traveling with my 89 yr old mother & they worked out things to meet our handicap room needs. Always very clean. There's a nice pool / hot tub. The area is kept warm & well stocked with clean towels. Thank you for a lovely time !

We just love this Hotel. The location is great. In walking distance to kitchen kettle and shops. It looks like new and clean. The breakfast vaulcher gives you nice choices. We have been going twice a year for our birthdays. The spa gets a A+. too

have stayed here for 3 years now and an enjoyable experience. Had a reservation issue this year regarding suite booked, but it was solved satisfactorily in a courteous manner. People here a terrific and hotel is very clean and comfortable. Atmosphere is great also.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Pat H, Thank you so much for your wonderful post, and for your understanding with your reservation issues! Transitioning new staff to our front desk can be a daunting undertaking, especially in our peak seasons. Because we have so many different room types, and because each of our rooms is truly unique, the learning curve for our staff is steep. We ask a great deal of them, and because of that, those who thrive and continue forward tend to be outstanding in both their knowledge and ability to assist our guests. The down side to that training time is that we realize that mistakes can be made during the learning process. I sincerely appreciate your understanding and patience through the issue, and I assure you we will make sure that it does not happen again in the future! Thank you again for your feedback. If I can be of help with future reservations, please do not hesitate to contact me at [email protected] We hope to see you again soon!

Rooms very clean. Like the dividers between the patios it was nice to sit out and not see the people beside you.. The staff at the desk were very polite and helpful. Pool area is nice.. The restaurant food was very good. Will definitely return

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear tonyfan1420, Thank you so much for your wonderful review! I am glad to see that there so many aspects of our hotel that met your expectations! Our exterior patios and balconies are truly a unique bonus for our guests. To be able to sit outside and experience the passing by of buggies is a great added value for our guests! Thank you for your feedback. If there is anything that I can do for you in the future please do not hesitate to contact me at [email protected] Thank you again! We hope to see you soon.

We stay here every time we visit the Amish country, always clean, friendly people, eating at the restaurant for breakfast is a great way to get the day started, the food is alway great. Make sure you take a buggy ride from AAA buggies,. Can't wait to come back.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Rick H, Thank you so much for your wonderful review! i love to hear when we are the hotel of choice for folks visiting our area. That is such a testament to our service and to our property! You hit the nail on the head with AAA Buggy Rides. With discounts available at the front desk, and the fact that they are a short walk from our hotel, its a no brainer. Thank you again for your feedback. If there is anything that I can do for your please don't hesitate to contact me at [email protected] We hope to see you again soon!

we stayed here for 2 nights and everything was just like the web site ...If not more !!!!The food was good ...pool and hot tub both were great.The room and decor was fantastic.short little mini vacation to see Lancaster..Will stay here again.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear willaimhR9112LE, Thank you so much for this wonderful review! That is a great compliment to our property. Often times you see "don't let the pictures fool you" or "not at all what it looked like online". In our case, so often, what we get is the opposite! "Exactly the way the pictures showed" or "Just like the website" are the ones that I love the most! Thank you again for your feedback. If there is anything that I can do for your please don't hesitate to contact me at [email protected] We hope to see you again soon!

Overall everything was very nice. Beds were comfortable and everything was kept clean. Staff was friendly and able to take care of our needs. It was a great place to stay to be able to have large families or in our case 3 single woman share one room, but still able to have our own queen sized beds and not have to actually pay for two separate rooms.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear 64Lou2016, Thank you so much for this wonderful review! I hope the next time that you stay we are able to earn 5 stars from you! Our large, 3 queen suites (our "Family Suites) are truly a wonderful offering. As you said, being able to accommodate a family as large as 8, in one room is a wonderful value for our guests. It also works out well, as you said, when you have 3 or 4 adults traveling together who need their own bed and are able to stay together without the cost of 2 rooms. Thank you again for your feedback. If there is anything that I can do for your please don't hesitate to contact me at [email protected] We hope to see you again soon!

Clean rooms and courteous staff make all the difference in whether you are going to enjoy the visit or not. My stay was excellent and enjoyable. The peace and quite atmosphere in this charming little village is great for those of us wanting to escape the hustle and bustle of big cities. To rest and to recuperate. ... I do miss the Amish Buggy that was in front and the old fashioned look that the hotel used to have. I first visited the old hotel about ten years ago , and stayed there at least five times. ...Great memories !

Absolutely amazing. Great price, great service, spectacular rooms. So happy to have stayed here. Probably the best hotel I've ever stayed. beats out the crazy big city hotels who claim to set the standard. Thank you to all the great ppl of best western plus of intercourse !!!!!!!!!

Fantastic, this is a seriously high grade Best Western an elite property w elite food. Quality construction. Kristen who checked us in was beyond words how wonderful she was. This property has everything going for it. I truly felt like I was in one a luxury hotel. Tim

We got about half off the room by visiting during the week and the crowds are far less. The hotel is almost across the street from the shopping center and in the heart of the quilting area as well as a few miles from the Amish market. The hotel sports a spa as well as a VERY good restaurant much better than most hotel eateries. Breakfast is included at the restaurant and it was filling and tasty.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Angela R, Thank you so much for your wonderful review. I appreciate you taking the time to share your experience at our hotel. Thank you for your wonderful comments about our restaurant! We continue to listen to our guest feedback and to implement changes to help the restaurant improve. We want the quality of food and service to be a compliment to our hotel product! Thank you again for your review. If I can help in any way moving forward, or with future reservations, please do not hesitate to contact me at [email protected] We hope to see you again soon!

This is a terrific location and I love you can sit outside. Rooms are fine, but not as good as the other BW Plus hotel I have stayed in on this trip. The rooms are clean and the beds are comfortable. The restaurant is convenient and I came back to the hotel just for the coffee cake. Excellent !!!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Anntawny, Thank you very much for your kind words, and for taking the time to review our property. I am bit surprised to hear that you have stayed at better "Plus" properties. We continue to be ranked not only toward the top of the Plus descriptor, but as a top 20 property in all of BW North America. We pride ourselves for over delivering on the Plus brand, and I will be sure that we work harder to assure that we reach that level for the next time you stay with us! Thank you again for your review. If I can help in any way moving forward, or with future reservations, please do not hesitate to contact me at [email protected] We hope to see you again soon!

This was the first time i have stayed at this hotel, i found it while searching online and it was beautiful, i would highly recomend it and will be staying here again the rooms were clean , and well decorated,, they staff was very helpful and location was perfect

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Michele R, Thank you for taking the time to share your experience at our hotel! The conversion of a guest from "first time guest" to "return guest" is truly one of the more satisfying aspects of our jobs. We work hard to assure that we are meeting and exceeding the expectations of our guests and I appreciate you letting us know that we were successful in that endeavor! Thank you again for your review. If I can help in any way moving forward, or with future reservations, please do not hesitate to contact me at [email protected] We hope to see you again soon!

This was the fourth year that we have stayed here and we are never disappointed. Well maintained property. Very clean rooms and and an attentive staff. We stayed in a suite which had a very large living room with a sofabed. You get a breakfast voucher for each day of your stay which you use in a sit down restaurant connected to the hotel. The food quality is very good. Good central location to most area attractions. We will be booking our next stay at this hotel soon.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Larry804, Thank you so much for your continued business and your willingness to share your experiences at our hotel! Consistency is such a huge part of earning the trust of a hotel guest. You have to be able to trust that each trip will provide a consistent, quality experience. It is so wonderful to hear that we have earned that trust from you, as you continue to return to our hotel! Thank you again for your review. If I can help in any way moving forward, or with future reservations, please do not hesitate to contact me at [email protected] We hope to see you again soon!

Wonderful location, walking distance to local shopping, beautiful spacious suite, very comfortable, very kind and friendly staff. Excellent restaurant, food was delicious. Will definitely stay there again.

My husband and I came back to this great hotel for a fall getaway. This is one of our favorite places to stay in Lancaster. You can walk to Intercourse Village, which is wonderful. The restaurant attached to the hotel has great food. You get discount coupons for the restaurant when you stay at this hotel. You will not be disappointed. Wonderful lobby area with multiple fireplaces and free coffee.

I visit Lancaster at least once each fall and always choose this Best Western. Within walking distance to the most popular attractions in the area (Cafes, shops, pretzel makers, Amish goods, etc.) With a car you are minutes away from the outlets, restaurant chains, department stores, etc) The Inn is cozy with several sitting areas with fire places, coffee and specialty drinks. Breakfast in the restaurant is included as are donuts, danish & coffee/tea in the lobby. Employees are great and always pleasant and helpful. All types of rooms at various prices. I save my credit card points all year and cash them in for BW gift cards which pays for most of my stay.

I have been coming to this property for quite a few years and have never had a bad experience. The Thomas family has a great work ethic and runs an efficient, clean property with lots of hospitality for all! Even when the building was in the midst of its renovation a few years ago, with all of the construction and confusion, the staff went out of their way to make sure their guests had a pleasant experience. Wouldn't stay anywhere else!

Beautiful hotel! Decorated for fall, warm, inviting, and the fireplaces are a beautiful touch in the lobby. Staff is very helpful and go out of their way to make your stay top notch. We had a king suite and it was a really nice layout. Not too big on having the Jacuzzi tub right next to the bed, but the shower in the bathroom was huge and nicely done. We also had a ground floor room with patio and that was a really nice touch. There is a privacy wall between the patios so you aren't looking at your neighbors. The only negative we found was the room seemed quite dark even with the lamps (which are really neat) on. Some recessed lighting in the sitting area and bedroom would help. The lamps just didn't seem to give out enough light. Would say open the curtains on the sliding glass door to the patio except about 50 feet outside of our room was a house and their windows did look towards our side of the building. This hotel really is amazing and would recommend it to anyone! Restaurant was very nice, rustic look like the hotel. Simple but very good food, and you get to keep the coffee pot on the table! We didn't use the "free" continental breakfast coupons they gave us as we were hungrier than that, but with the 30% off a la carte both of us got a lot for only $13.

When I stay at Best Western, I usually downgrade my expectations a bit. It's really a mid-range budgetish (is that a word?) chain. This one was impressive and exceeded my expectations. We were upgraded to a suite that included a large living room, a bathroom/kitchenette (well, a microwave and fridge in a hallway between the bedroom and living room that included a long counter and sink). It was simple - not a lot of furnishings but super clean, cozy and well-kept. Our room had a connecting door to the next room and the people next door apparently only had outside voices, but that's to be expected when you don't have insulation between that space. It wasn't too bad. The outside of the hotel was so clean - no spider webs or leaves left piled up. I figured out why the next day when I saw an older Amish gentleman meticulously cleaning all the large light fixtures and sucking up the leaves. There's "clean" and then there's "Amish clean". I've never seen such a well-maintained property. The housekeeping and desk staff were all so friendly. We hardly walked by anyone without being greeted. The location is perfect - just a short walk to town. If you listen in the early morning (or late on Sunday night about 10:30pm), you can hear the clip clop of the horses pulling Amish buggies past the property. You get a free breakfast at the adjoining restaurant. The free version is pretty basic - choose eggs and a roll/muffin/toast plus two drinks of your choice. But, you can also choose from their regular menu and get a 30% off discount. I hardly believed all the 5 star ratings when I booked this property for our 4 night stay in Lancaster County, but after staying there, I totally believe them. This is truly the best Best Western ever.

We stayed at BW Plus during the week in Oct. We had a King suite which was very spacious on the third floor. This room only had a shower - no tub. Beds are ok for comfort but not the best sleep and pillows were hard. The biggest negative was breakfast. (There is a restaurant on site.) You get a voucher for free breakfast. You are allowed to pick TWO items from a list of eggs, toast, oatmeal, muffins, etc. but no meat whatsoever and no yogurt. You may also have two beverages from a list of coffee, tea, hot chocolate, juice, etc. If you choose not to use the voucher you may get 30% off of the regular breakfast menu. We ate supper at the restaurant the first evening we got in. My husband got the turkey dinner and it was those round slices from a pressed turkey roast that is a combination of dark and white - one of the worst things ever contrived by man!!! This property is in a good location in Amish country, walking distance to Kitchen Kettle Village and other shopping and close to all of the other areas within driving distance. Doubtful I would stay here again, though not saying never.

This is my second time staying at this hotel. They have remodeled and it is beautiful. The hotel is very clean. Beds comfortable and the staff excellent. The hotel is convenient and in walking distance to kitchen kettle village. The food at their restaurant very good.

Awesome hotel! Staff couldn't be any better. Very friendly and helpful. Room was clean, updated and very nice. Have stayed here many times. Great place. Restaurant was very good too. Great food and great service. Overall excellent stay!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear 186dawnw, Thank you so much for this wonderful review! I am so glad to see that you continue to stay with us. We sincerely appreciate your continued business! We work hard to produce a consistent, high value product for our guests. No matter when you visit, what room you stay in, and who is working, we want your stay to be great every time! If there is anything that I can do for you moving forward please do not hesitate to contact me at [email protected] We look forward to seeing you next time!

Awesome place to stay. Extremely nice staff. Amenities are the best. Will stay again soon. Great 4 night vacation from start to finish. Staff goes above and beyond expectations to make sure your stay is the very best it can be.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Charles B, It is so rewarding to see our guests recognize the effort that our staff makes to exceed expectations. We continue to set the expectations high so that our guests are consistently satisfied with their stay. It is always great to see when we are accomplishing those goals. Thank you for your wonderful review and all of your kind words. If there is anything that I can do for you moving forward please do not hesitate to contact me at [email protected] We look forward to seeing you next time!

We chose the Lancaster area for a cousins weekend and stayed at The Best Western Plus Intercourse Viiage Inn and Spa and were extremely happy with this decision. The rooms were immaculate, spacious and well equipped with refrigerator, microwave and coffee pot. Plus coffee & tea were always available in the lobby. Beds were comfortable and the room was spacious. RYAN and DARCI went out of their way to make our weekend a success, I can't thank them enough for their help. Everyone was very friendly and genuinely invested in making our gathering the best, when asked about specific tours the staff found coupons. The complimentary breakfast at the on site restaurant was delicious and filling. The coffee cake was fresh, the muffins warmed and moist. Our waitress, ROSE was fantastic! Friendly and attentive she always seemed to have perfect timing with extra coffee and anticipated the accompaniments to our breakfast choices. Rose could be "a cousin from another mother"! All in all, a fantastic hotel, super, super staff and ten very happy customers. I wouldn't hesitate to stay here again!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear HMP56X, It was such a pleasure to have you and your family stay with us! I am so glad that things worked out perfectly for everyone and that you were able to have an enjoyable weekend. I hope that we continue to see you all year after year! If there is anything that I can do for you moving forward please do not hesitate to contact me at [email protected] We look forward to seeing you next time!

Excellent room clean and all you require. Great location close to everything. We always stay here as we like to drive and see the great farms,and country. Close to guilt shops and fabric stores. Also next to kitchen kettle village shops.

The property was all I expected it to be so there were no disappointments. The staff was friendly, the rooms are large and spacious, the TV was easy to use, the breakfast was very tasty and the location was perfect! I would recommend to family and friends.

Have stayed here twice. Each visit was a pleasure. Well appointed rooms were clean and beds sooo comfortable. Could hear early morning traffic noise in room on street side but didn't mind as we wanted to get out and about after a great breakfast at The Olde Mill Restaurant conveniently located at the hotel.

Friendly staff and clean hotel are wonderful. If you have time, we highly recommend the spa. Very inviting lobby and nice pool area. (Heads up, pool is in building next to hotel.) We enjoyed our stay and will be back again!

This hotel was very clean, the staff was very friendly and it was very comfortable-home away from home. They have a nice work out room, and a large pool and hot tub that was very clean and it's indoors if your are there in the cold weather. Our room was spacious and very comfortable. It's also very close to all the shops so you can walk to everything in Intercourse. We definitely recommend the coffee shop in town-excellent coffee and great atmosphere. There is also a nice restaurant attached to the hotel which served a very nice free breakfast.

We have nothing but good to say about our stay at this property. It was very comfortable and pleasant as well as the service we received at the adjoining restaurant. the rooms were good sized and very clean.

Excellent property. Enjoyed our time at the facility. Friendly and accommodating staff. We felt very welcomed and appreciated. Would not hesitate to make reservations at this property again. Would highly recommend this property for anyone wanting to visit this great area.

Although this may not be the most important aspect of your assessment of a hotel, the staff at the front desk was exceptional. They were very friendly and extremely helpful, and really stood out. Thanks. The hotel itself was top notch, and location was great - right in the heart of Intercourse. The rooms were clean and modern. The A/C worked well and quietly. The restaurant, while non-alcoholic and not fancy, was very good. (I had the pot roast for dinner.) As everywhere in the hotel the restaurant staff was competent and friendly. Overall, an excellent stay.

Best location in Intercourse just a short stroll to all the shops. Comfort and facilities are well above normal motel standard. The restaurant is a long way from fine dining but adequate, especially for families. Be early for breakfast - there can be a long wait for a table.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear EasyTravellerSydney, Thank you so much for taking the time to provide feedback from your stay at our property! I am happy to hear that you enjoyed the location of our property and the quality of our product! Thank you again for the wonderful review! We look forward to seeing you again in the future. If I can be of any assistance do not hesitate to contact me at [email protected]

We stayed for two nights - very attractive, very good amenities, lovely lobby with two fireplaces and areas to sit in front of them. The restaurant that was attached was very good - both service and food. Breakfasts were included and could be off the menu at a 30% discount or free with a more limited menu. Either one offered an excellent breakfast with some local foods offered. Room had extra outlets and extra usb ports for charging.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear 2CandC, Thank you so much for this wonderful review! It is great to hear that you enjoyed your stay! The charge ports in the room are one of those small touches that I think are truly important! We took feedback from our guests, both verbal or in some cases the rearranging of plugs in outlets, and put it into action by installing those wonderful charging stations in each room. We will continue to look for ways to add these types of amenities for our guests moving forward so that you can enjoy a stress free vacation! Thank you again for the wonderful review! We look forward to seeing you again in the future. If I can be of any assistance do not hesitate to contact me at [email protected]

We enjoyed our stay at this Best Western a lot. It is centrally located to everything in the town. The breakfast at the hotel really can not be beat. It was very clean, the staff is friendly and helpful. We will go back.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Willard E, Thank you so much for your kind words! I love that you pointed out both our unique breakfast program and our location. These are two selling points that I feel are deciding factors for guests who book with us. We don't believe that a stale, vaguely warm buffet is the best way to serve our guests, so we provide a made to order, complimentary breakfast menu. Thank you again for the wonderful review! We look forward to seeing you again in the future. If I can be of any assistance do not hesitate to contact me at [email protected]

Excellent from check in to check out!!! This is our third time staying at this location and it is always a wonderful experience! We have recommended this hotel to many friends and family. We look forward to returning as soon as possible.

stayed here 4 years in row in oct best inn I have ever stayed at all of the staff are very helpful and friendly.coffee 24 hours.My grandkids love the pool and hot tub.very close to most stores in the area right across the street from the litchen kettle villiage.

They gave us a free upgrade to a suite. The staff was friendly and helpful. Loved the fireplace in the lobby. Our room was quiet and clean. The beds and pillows were comfy. The free breakfast was a limited menu from their restaurant or you could get a percentage off the regular menu. The food was good. They also gave us a discount sheet with local stores.

Our room was extremely clean. Everything was just so nice. Room smelled fresh and clean. The staff was courteous on the phone as well as in person. This is the nicest place that we have stayed in while visiting PA Dutch Country in which we have been going to for the last 25 years. We will definitely be back.

Staying at this hotel gives you access to many sources of quilting/needlework material. The rooms are fantastic and the in-house restaurant is so good you do not need to walk or drive elsewhere. The management, however, needs to add more staff to the dinner hour. Waitresses were nearly running to get from the tables back to the kitchen. They were greatly overworked.

We have stayed in the Lancaster area many times and feel that this is the best hotel around. The hotel grounds and lobby are tastefully decorated as are the rooms. I don't know if all rooms are like this but ours had a very large bathroom and a separate sink area outside the bathroom so two people could get ready at the same time. The room was extremely quiet and had a very comfortable bed. The hotel is also in a very good location. You can walk to a number of Amish shops and restaurants. One of the best things about the hotel though is the pool area. While we were there the weather wasn't very good so we spent some time in the pool. The pool is large, heated and very, very clean. They also have a hot tub next to the pool. We couldn't get over how clean the pool area was, it was spotless! Overall this hotel impressed us in all ways. We highly recommend this hotel for couples and families a like.

We appreciated the fact that the hotel was designed and built to fit in with overall look of the small town of Intercourse. It was fairly new. The lobby had a comfortable look and feel. The staff at the desk were helpful. We stayed in a suite and it was very nice to have the extra living-room area.

Most accessible hotel I've seen in years. Perfect for wheelchair users. Great accommodations. Only problem was their food not the greatest. Cheap. Still one of the best hotels I have ever seen. Will definitely go there again

Great place to stay,very clean.Front desk personnel very friendly and helpful! Restaurant is clean,food good,although service is slow would definitely stay here again.It was so nice after a day of sightseeing to come back to a clean room with plenty of fresh linens

We stayed here for a few days on our way to Florida and we had an excelllent experience. From the time we got to the hotel, to the time we left, everyone was extremely friendly and helpful. Also, the cleanliness of the property was outstanding. The rooms were very comfortable and we would definitely stay here again. It was wonderful!

BW Plus Intercourse is in an excellent location right near the main shopping village (Kettle Village) which is walking distance from the hotel. Hotel staff are very friendly & helpful. Rooms are spacious with comfy beds, very clean & we have stayed many times on our trips to stock up on Amish cheese and its consistently excellent value. Rooms also have small little balcony. Restaurant onsite usually has a line for breakfast but it holds a lot of people so our wait was usually under 30 mins at peak time. Food is pretty good & better than some of the other more well known restaurants. A negative is that it closes quite early in the evening (as do most of them in the area) so you need to factor that in if doing evening swimming with the kids. Pool is good but no jacuzzi. Wifi is good & they offer hot chocolate, coffee & tea all day/night in the lobby which is really nice. I absolutely recommend it & it's definitely much nicer than a typical BW (and I'm a picky travel agent pretty familiar with what to look for in a good hotel!).

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Yourtravelchick, Thank you so much for this wonderful review! I am so happy to hear that you enjoyed your stay with us! I see that you mentioned in your review that there was no jacuzzi in our pool area, however we are happy to let you know that we DO have a hot tub in our in door pool area. It is located in the back right corner of the large indoor area, with the controls for the jets on the wall next to the hot tub! Thank you again for your wonderful review! If I can help in any way with future reservations, please do not hesitate to contact me at [email protected] We hope to see you again soon!

My husband and I stayed at the Best Western Plus Intercourse Village and Suites on our way home from a trip to New England. This was a return trip for us as we stayed there in 1999 before they remodeled. We were impressed with the new additions and would highly recommend it. The location is perfect as it is in walking distance to many shops and other places of interest. When Olde Mill Restaurant is a very good choice and very convenient. We would definitely stay here again.

One of the best and cleanness hotel I have stayed in. Beautiful decorated as well. Our room was very comfortable and again very Clean! The free breakfast was very good also. Loved the pool & spa area and again very clean. This is the hotel that I will always come back to when I'm visiting Intercourse PA. The only one thing I wish is that they would be pet friendly. I hated having to leave my little shichon baby at home!

I've stayed at this hotel several times and have never been disappointed. It's a little pricey, but the rooms are always clean, comfortable, and well kept. Everyone is friendly and I love the atmosphere. The spa and Old Mill Restaurant are nice to have there. I love using the spa and the food is great and not too expensive at the restaurant. The pool and hot tub are in a separate building across from the entrance, but always clean with lots of seating and towels around.

We come here every time we come to Lancaster. Great location. Always clean and stage is always friendly and helpful. Parking is large and accessible. Close to sight and sound theatre which my family goes to often.

Lovely area with very well trained staff. Would be great for families with children as well as couples! Beautiful pool area in separate building adjacent to lobby. Beautifully appointed common areas and rooms!

Everything was beautifully kept! The hotel smelled like fresh air and the staff was so friendly and accommodating !!! The restaurant was wonderful! Cant say more about the place. I am going to stay there all the time when I am in town.

we stayed 1 night after attending a wedding in the area. The hotel was clean and comfortable. We are considering it for weekend get away to relax. Did not have time to use the pool but did check it out and it was very nice. The restaurant food was good and filling and staff friendly and pleasant.

This Inn & Suites is a perfect staging place to visit the Amish area. The Inn is great, clean, roomy, quiet and the staff is very friendly and helpful. Haven't used many of their amenities. My wife and I stay at this Inn every time we visit the Amish country, which is usually every two years. The restaurant food is very good and the staff does a wonderful job with the food. I highly recommend this Inn to everyone, but just remember to save us a room there.

We were pleasantly surprised with the friendly staff and cleanliness of our hotel. The ambiance was also very relaxed. Fireplaces in the lobby. A full day spa located on site. The indoor pool is in its own free standing building with a jacuzzi. Convenient walking distance to many shops! We recommend this hotel highly and will be back for years to come!!

Very pleased with the hotel. Nice, clean and updated rooms. Didn't go in the pool or spa but will the next time. Very easy to park. We walked to the shopping. Only improvement would be to broaden breakfast selection.

We had a wonderful stay. The hotel was in a really nice location. Beds were very comfortable. Staff was extremely friendly and helpful. Only negative was the restaurant that was attached to the hotel, seated for 20 minutes without even being greeted. The restaurant was not busy and was staffed appropriately. Didn't get to enjoy the pool or hot tub, next visit.

Hotel was lovely . We had booked a suite which was enormous for the two of us. A living area, bedroom and a small kitchen type area. Huge shower, all immaculate. Also laundry facilities which were free to use...provide your own detergent or purchase at desk. Reception and restaurant staff most helpful and pleasant. This hotel does not sell alcohol even in the restaurant. We didn't know but it is ok to bring your own alcohol in. The surrounding area is beautiful just to drive around. No need to pay for a tour unless you really want to. My only reason for not giving this a 5 is that our room (256) was quite near the road and traffic noise kept me awake. Would still recommend . Just ask for a room further from the main road.

Great location for local shops and beautiful farms. Paul at the front desk was awesome!!! Very helpful, nice and pleasant any time during our stay that we had questions for him. Great employee :) Great getaway !

As always we found that Best Western is really a host friendly place to stay. The employees are always friendly, courteous well groomed. They are knowledgeable about the services provided by Best Western and of the local area which We find very important.

A clean, quality facility in which the staff is oriented towards customer service at all times. Nice pool and spa area as well as nice fitness room. Restaurant is fine and on the premises. Rooms are clean and appealing. Bathroom and sink set up is a little annoying, but may appeal to some. Close to popular attractions and shopping. This was my second stay this year and I will stay here next year as well.

clean, comfortable and affordable! we would stay there again. We were not overly impressed with the attached restaurant where we had breakfast-the staff seemed to be struggling, but the food was fine.

We (Wife, Son and Myself) stayed here this past Saturday. The hotel is very clean and spacious. The staff was very friendly upon check-in. Breakfast is included at the restaurant on premises and it was very good with a number of hot choices. We really enjoyed the freshly baked coffee cake. The location of the hotel is great with quite a few attractions within walking distance including Kitchen Kettle Village. My only complaint is that our room was right next to the elevator which was quite loud. Had I known, I would have requested a different room. If you are next to it, ask to be moved as it will keep you up at night.

Great location, great hotel, wonderful staff!Located in the heart of Intercourse PA in walking distance of fun ships, novel work working stand antique stores and of course fabulous food! The sound of horse and buggy blanket the town and we encourage you try go for a fun ride and sample Amish hospitality.

Although a short walk off the high street of Intercourse, heart of Amish country, this hotel seems to caters for overnight bus loads of parties. Staff are polite but move at their pace only. No bar, terrible food too - at breakfast the restaurant is full at 7.30 am and kept waiting a good 30 mins. Food served on plastic plates and cold. A huge shame as the town is a huge tourist pull.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Brandon1968, I apologize, but I am not certain that the property that you are describing is our hotel. We do not, and have not ever served our breakfast on plastic plates. As you can see from the over 1500 guest reviews that we have received, and over 1200 5 star reviews that we have received, the experience that you are describing is not what is offered at our hotel.

nice place to stay, clean and a great staff. old mill restaurant is really good!, plain simple good food with a great staff! stay here and you won't be disappointed. walking distance to shops, lots of traffic at certain times. overall a really, really nice place to stay!

My husband and I stayed one night on the way home from a week long trip and really enjoyed our stay. We used points to pay for our room, and oh what a room! We had a separate sitting room with a sofa (pull out too, I believe) coffee table and flat screen TV, where we relaxed and watched the movie, Witness, very appropriate in this very Amish town. We had a beautiful marble bar with sink, along with a fridge and micro, separate bathroom and then the actual bedroom with another flat screen TV and two queen beds. The room was very comfortable and spacious. We didn't have time to use it, but the fitness room was large and had a number of treadmills and elliptical machines, well equipped for workouts. We enjoyed breakfast at the hotel restaurant, for which we had been given vouchers. It was a bit crowded due to a wedding party's presence, but the food was good and the decor was rustic and in sync with the history of the area and the mill that had resided in that very space. We plan to come back to the Best Western Plus Intercourse Village and Suites another time to really explore this quaint Amish town. We did check out some of the local shops with furniture, garden art, quilts and delicious treats, and were delighted to witness a gaggle of young Amish children, flying down the road on colorful scooters accompanied by a boy in a open cart pulled by a pony on their way into town, I will forever remember that image and the feelings of joy and happiness in the moment expressed by those young people!

The hotel was clean. We had a suite and had three rooms. Breakfast in the restaurant attached to the hotel was good and we had the choice of ordering from the menu with 30% off or selecting some items for free.

We have stayed there several times. Every time it has been great. Everyone has been friendly, helpful and knowledgeable of the area. The food in the restaurant doesn't taste like hotel food it's taste like a good restaurant food.

What a lovely hotel in a peaceful location, though conveniently located to many attractions and restaurants. We arrived on a Sunday afternoon and found it a bit difficult to find a nice dinner, as many restaurants are closed on Sundays. However this is about 10 minutes away from the Route 30 outlets area with many restaurants and shopping. Our room was very nice - sink outside the bathroom. My favorite unexpected feature was a small patio outside the room with decent privacy. I could hear lots of horse and buggys passing by. We loved the pool area - though it is in an adjoining building, it has a covered walkway and changing rooms, so we didn't have drip all the way across the hotel - very, very clean pool and hot tub with great windows and atmosphere! And we loved the breakfast at the hotel resturant. Amazing food and amazing prices, big portions. You can either have a discount on the meal or two free options on the limited menu. Within walking distance of Kitchen Kettle Village, but we found that to be a tourist trap and pretty crowded. Overall, we will return to enjoy the quiet area!

This is the 4th time we stayed at The BW Intercourse Village Inn and will be back again. The hotel and restaurant staff go out of their way to may the stay enjoyable. The rooms are very clean and the pool area and spa is great.

We always stay at the Best Western at Intercourse whenever we go to Lancaster. All the employees are very nice and professional. The food in there restaurant is exceptional and the price is very fair. The rooms are very clean and attractive. We would recommend this hotel and restaurant to anyone who would be making the trip to the Lancaster area.

What a great place to stay. The rooms are very clean and comfortable. The staff is outstanding and go out of their way to make your stay as pleasant as possible. Great food in the restaurant. We will be back next year!!

We stayed at the Best Western Plus Intercourse in August and found the hotel to be a quaint, quiet, and clean hotel to stay at. The rooms were nice sized and the hotel looks like it has been recently renovated. The hotel staff were all a joy to deal with and were very accommodating. Check in was fast and easy. The hotel is close to all the things one goes to the Lancaster area to enjoy. My wife and I will definitely stay here again and we would recommend the hotel highly.

We traveled through the countryside to Intercourse. What a lovely area. Unique blending of culture. Service at the hotel was great. The room, beds, lobby great. Somewhat disappointed with breakfast included feature. Minimal choices - when in area would be nice to include some of the specials for this Amish area. Our service was slow.

the pool is beautiful and the floors are very quiet. lots of areas to sit outside that are very cozy and pretty. Breakfast is free and delicious and the hotel is absolutely beautiful and fits in perfectly with its setting.

My family and I have been going to this hotel every year for at more than 25 years. It has grown from a small hotel into a beautiful resort. The rooms are clean, comfortable, and spacious. Each room we have been in since the expansion about 4 years ago has had a sitting area with a sofa bed, a TV in both the sitting room and the bedroom. This year we had a room with 3 queen size beds, so no one had to use the sofa bed. The free breakfast is more than adequate, with eggs, danish, toast, cereal, fruit, etc. as choices. And the pool and hot tub are the best for relaxing after a day of shopping and site seeing. We will be returning again next year, and hope for many years to come. Thanks Kurt for keeping the 'small hotel feel' while becoming a resort destination. Your staff is always friendly and helpful.

We were here for a family wedding so we had several family members staying in the hotel with us. The hotel itself so very accommodating to our needs. The people at the front desk were so very kind and nice. I even had to have a pair of shoes delivered to the hotel and they were kind enough to hold them for me until I got there. After the wedding we went to the pool area to hang out with our family so we did not disturb other guests. It was just a perfect ending to a perfect stay. The rooms were extremely clean and I liked that the sink was outside the bathroom area so I could get ready while my husband was showering. The restaurant had a delicious selection of breakfast items and the homemade coffee cake was to die for.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear AnnMarie M, Thank you so much for the wonderful review of our hotel, and thank you for sharing your wonderful day with us! It was a pleasure to have you and your family stay with us. Thank you for pointing out so many wonderful aspects our property. The vanity outside of the bathroom is one of those design aspects that can delight and frustrate hotel guests. You highlighted the intent of the design, to have one person showering while the other is utilizing sink/vanity area. I am so happy to hear that the design worked perfectly for you during your stay! Thank you again for your wonderful review. If there is anything that I can do to assist with a future stay, please do not hesitate to contact me at [email protected] We hope to see you again soon!

This hotel is so relaxing and in such a prime location for shopping and sightseeing. The staff are wonderful at helping with making your stay as comfortable as possible. The rooms are spacious and clean. The restaurant has delicious food and the décor is beautiful. I will definitely be staying there every time we visit Lancaster.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Thomas B, Thank you so much for your wonderful review. I appreciate you taking the time to share your experience at our hotel here on TripAdvisor! I am glad to hear that our staff was able to provide you with wonderful service during your stay. Our stay truly sets our hotel apart from other properties in the area! Thank you again for your wonderful review. If there is anything that I can do to assist with a future stay, please do not hesitate to contact me at [email protected] We hope to see you again soon!

We really enjoyed our stay here! It might have been because of the days (Sunday and Monday) but the hotel was very quiet. We loved the breakfast at the restaurant in the morning and the pools were very relaxing. Thanks to Paul at the front desk for a great check in and Ashley at the front desk for some dinner recommendations!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear mariankrick, Thank you so much for taking the time to provide us with a review of your stay at our hotel! It is wonderful to see that you enjoyed your stay, and that our staff was able to provide you with a great experience. Thank you for your kind words about our breakfast at the property. It is such a unique experience, to be able to be seated, served, and all at no charge! Thank you again for your wonderful review. If there is anything else I can do for you in the future, please do not hesitate to contact me at [email protected] We hope to see you again soon!

We stayed at the Best Western Plus Intercourse Village Inn and Suites this September (2016). We were running the Bird In Hand Half Marathon which was just a few miles down the street and this was a perfect location to stay. The hotel was charming and fit the local perfectly as it was shaped like a barn with barn door accents in the interior hallways between rooms. The employees could not have been more helpful or friendly. We had a suite with 1 Queen bed in 1 room and 2 Queen Beds and a Couch in the other and TV's in both rooms. There was a great little bathroom hallway connecting the rooms and right outside the bathroom giving ample counterspace for everyone and included a mini fridge and microwave. The only thing missing was a safe in the room (as a New Yorker I always like to have a safe in case I want to leave any valuables in the room). The hotel has a pool and hot tub in a building next to the main one. We had breakfast at the Olde Mill Restaurant attached to the hotel and it was great! Huge portions of home made coffee cake started us off and again the staff was so friendly. We received 30% off breakfast since we were guests of the hotel. The only downside was I found the bed to be too soft and the pillows were awful. Would definitely stay here again. Plus since I'm a bit juvenile, the souvenirs with the town name on them we bought at the hotel make me giggle.

This was the second time I stayed at this hotel. The first was for business, and the second time was for pleasure. It is convenient to many activities and stores and restaurants in the area. The rooms are comfortable and clean and attractive. The staff is very friendly and helpful. The indoor pool and hot tub area is well-kept and in an attractive building. I would recommend this hotel to anyone visiting in this area.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear DavidUpstate, Thank you so much for taking the time to complete a review of our hotel! Return guests truly make our jobs an enjoyable one. It is so rewarding to hear that a guest stayed here by chance, or for another reason (business, sporting event, etc..) and chose to come back simply to enjoy the area. It means we are doing our job providing great service Thank you again for your review. If there is anything I can do for your moving forward, please do not hesitate to contact me at [email protected] We hope to see you again soon!

We have lost count as to how many years we have enjoyed this Best Western. At least 10. It is usually a group of 5 of us for a girls' weekend and we come every fall. The fact that we can walk to Kitchen Kettle Village and 2 quilt shops is important to us. We can go back to our room at any time and relax. The updated inn is beautiful. The breakfast that is included is freshly cooked, unlike other inns with a free breakfast that is like a buffet. The choices are great and have never wanted to order off the menu. We also have eaten dinner here and have never been disappointed. The staff is very accommodating and friendly, the pool beautiful. Obviously, we will be back next year.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear dinuzzo54, Thank you so much for taking the time to share your many experiences here at our hotel! It is wonderful to hear that you enjoyed another stay with us, and that we should be expecting to see you again next year! Girls' weekends are becoming more and more popular at our restaurant. Between our on-site day spa, Serenity, and the numerous sewing/quilting stores in our immediate area, we have found more and more groups of women choosing to stay at our property for a weekend away. Our location really does set us apart, as does our several comfortable, and inviting public areas where our guests can sit and enjoy a glass of wine by the fireplace. Thank you again for your review. If there is anything I can do for your moving forward, please do not hesitate to contact me at [email protected] We hope to see you again soon!

Wonderful accommodations for a wedding we attended in the area. The staff was friendly and the room was well appointed. The hotel is walking distance from a village of cute shops which is perfect for picking up all your authentic Amish wear.

We were only going to stay for one night originally so we were given a room with a king size bed. After we went to dinner and before we had been to the room we decided to stay an additional night. Since that room would not be available the next night we asked to be moved to a room with 2 Queen beds which was available both nights. They have an adjoining restaurant and they give you 10% off dinner. They also give you 30% off breakfast or a free Continental Breakfast. It is a very nice hotel.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Lula S, Thank you very much for your wonderful review of our hotel! I am very happy to see that we were able to accommodate your desire to stay at our hotel for 2 nights. This is a very common occurrence. Many of our guests arrive at the hotel and realize that there is so much to do, that it can be difficult to do in one day. While we are not always able to extend reservations, it is always wonderful when we can! Thank you again for your review. If there is anything I can do for your moving forward, please do not hesitate to contact me at [email protected] We hope to see you again soon!

Pros: Location, neat decor, well run, so many nationalities stay here. . Cons: Tight parking- lot is not as spacious as other Best Westerns so its not comfortable to temporarily park outside the front entrance to unload luggage etc. Cons: Free breakfast not really free. For a free breakfast you have to choose from a limited menu in the attached restaurant, so you are having breakfast with other hotel patrons in a Diner setting, but also presumably people from the local area who want to eat there. So even if you comply with the limited menu, the gratuity is not included so there is pressure to leave your server a tip. Other hotels offering free breakfasts are self serve and tipping is a either optional or not even asked for. Cons: Pool is across the driveway so even though it is a very nice indoor pool, you must walk outside to access the pool. This is fine in nicer weather, but if you choose to use the pool in inclement weather, you will have to walk about 50 feet outside to get to the pool. I was not satisfied overall for the price we paid.

This is a very nice hotel in the middle of Amish country. The staff was very friendly and helpful. They give you a 10% off at their restaurant for dinner.Also a card which gives the option of 30% off the menu items or a free Continental Breakfast .

This is our "go-to" hotel whenever we stay in the Lancaster area. The room is clean and comfortable, the service is outstanding, and the food at the Olde Mill restaurant is superb. We especially want to commend Emily at the front desk, who always makes us feel welcome and is willing to do anything to make our stay special. Also, Rose, a server at the Olde Mill restaurant, is awesome; she is friendly, and her service is top-notch! In fact, we asked to be seated at her station when we ate there. Overall, we love staying at this hotel, and we will most certainly be back.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Bob F, Thank you so much for your wonderful review! We have so many wonderful staff members and I am glad to see you provide recognition for some of the most deserving! We believe strongly that providing elite level service is what sets our property apart, and what keeps our guests coming back time and again. If there is anything I can do to help with your stays in the future, please do not hesitate to contact me by email at [email protected] We hope to see you again soon!

Stayed at this hotel to attend a wedding at a venue 5 minutes away. We had a large group staying and the hotel made a good effort to place us in rooms near each other. The rooms are spacious and very clean. The hotel is obviously newly decorated and appropriately themed for the area. The free breakfast was convenient and delicious. Every staff member we encountered was pleasant and helpful. Great stay!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Janine M, Thank you so much for taking the time to share your experience. It was wonderful to have you and your family with us as you celebrated this wonderful occasion! If there is anything I can do to help with your stays in the future, please do not hesitate to contact me by email at [email protected] We hope to see you again soon!

This hotel is within walking distance of shopping and excellent restaurants. You can park your car and stay for a while to enjoy the spa, pool, restaurant on site and the outdoor seating area to read the newspaper or a good book. The front desk personnel is kind and very helpful. Always in a good mood for a few minute chat. Rooms are clean and the pool is nice when it's not too overly crowded. Been here at least 3 different times and plan to return again.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Leslie B, Thank you so much for sharing your experience at our hotel! You mentioned so many positives from your stay, and I am glad to hear that you were able to enjoy so much during your visit. Our location truly is special. The ability to walk to local shops and attractions is a tremendous advantage for our hotel guests. You can leave your car and truly experience so much of what Lancaster County has to offer! If there is anything I can do to help with your stays in the future, please do not hesitate to contact me by email at [email protected] We hope to see you again soon!

Everything was perfect, from the basketball hoop in the courtyard to the indoor pool & hot tub. Excellent customer service & extremely clean! Definitely will be coming back soon. Exceeded expectations!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Susan S, Thank you for taking the time to share your experience at our property! "Exceeded Expectations" is one of those phrases that truly means we have all done our jobs well! We work hard to provide a wonderful experience for our hotel guests, and when we are able to see the fruit of that hard work it is tremendously gratifying. If there is anything I can do to help with your stays in the future, please do not hesitate to contact me by email at [email protected] We hope to see you again soon!

Stayed two nights and enjoyed the hotel. Unfortunately the first night we were booked in a room on the second floor right on route 772. While the road is relatively quiet during the day, trucks use it at high speed during the night and we were awakened several times during the night. The staff was very accommodating and moved us first thing in the morning. The rooms are very clean and spacious. Best of all is breakfast in their own restaurant, the Olde Mill. I have stayed at many different hotels in the Lancaster area but the Best Western Intercourse Village Inn is now my favorite and I just booked it again for Thanksgiving weekend.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Jimindc2007, Thank you so much for your feedback from your stay at our hotel! I am sorry to hear that you had a poor experience in your first room. Because the road is only 35 mph, and because there are stop signs within a block in both directions of our hotel, we do not typically get feedback regarding road noise. As you said, we aren't on a main route, and the one lane highway typically does not generate much noise. I am glad that our staff was able to accommodate your move. Whenever something happens, no matter how unusual or rare it may be, our job is to make sure that you are comfortable and able to enjoy your stay. Thank you again for your review. If there is anything I can do to help with a future stay please do not hesitate to contact me at [email protected] We hope to see you again soon!

Wonderful hotel! Staff was very friendly, welcoming, and went out of their way to assist in any needs. Hotel is beautiful, well cared for, and very comfortable! Wish the indoor pool was better ventilated. Too strong of a chlorine smell for us but very nice and well cared for. The design of the hotel is the perfect combination of country charm and today's esthetics. The beds are very comfortable. Shower works great! Could use a nightlight in the bathroom. Completely "feather-free" bedding which is wonderful for anyone with allergies. A lot of the rooms have a balcony which is great. Not much of a view but quiet and peaceful. And the breakfast was delicious along with the free coffee/tea and donuts in the morning at reception. Centrally located with great access to the region. Thanks to the entire staff for making this a very pleasant stay! Had a wonderful time and we will definitely stay here again!

The service was amazing and the staff was welcoming, friendly and attentive! The room was perfect and they made our stay wonderful... we will come back here anytime we are in the area! The free breakfast we received every morning was a super duper bonus! What a wonderful place to stay!

We stop here every time we pass through the area and are never disappointed. Rooms and people are outstanding! Old Mill Restaurant never disappoints for great food and service. We have learned to call ahead for a reservation because we have run into busloads of people staying here.

The staff was very friendly and courteous. We were only going to stay one night and when we checked into our room ,we decided to stay two extra days. Rooms are very clean and very well maintained. We were very happy with the total experience. The restaurant serves the best food and the prices were reasonable. We are planning to come back soon.

From the moment we got there till the time we checked out, our experience was exceptional. The staff was warm, friendly, helpful and accommodating. The building is very attractive (look at photos online), the spa (yes, I had a massage...delightful) was so relaxing. Coffee is available around the clock and the large inviting lobby has 5 comfortable seating areas. We were upgraded, at no additional cost, to a 1 bedroom suite. The bedroom had 2 queen beds and, while not a large space, did not feel cramped. The living area was surprisingly large with a sleeper sofa, an armchair and desk with a comfortable desk chair and even an extra closet. In between the bedroom and living room was another space (outside of a nice sized bathroom). This space had a long counter, sink, microwave, small refrigerator and 2 mirrors. Best of all, it had 2 doors leading to the bedroom or living room that could be closed at night so noise in one room didn't interfere with someone in the other. My only gripe with the premises is the attached full restaurant. The waiting staff was excellent, but the food was mediocre at best. Overall, we loved our stay and would not stay anywhere else next time.

So glad we found this awesome hotel to stay at! We had been looking for suites that would accommodate our family. I had searched many times for hotels with suites in Lancaster and this hotel never came up. I had wanted something affordable but bigger than a standard one bedroom suite. A 2 bedroom suite was more than we needed and cost more than we wanted to spend. This hotel has a 2 room 3 queen suite. one room has a queen bed and a pullout sofa and then there is a little hallway with a counter top sink mini fridge etc. and a bathroom that connects to another bedroom with 2 queens and our room also had an awesome balcony! the bedroom (with 2 queen beds) fit a pack n play provided by the hotel, we took the extra chair out of that room and put in the main room to fit the pack n play without it intruding on the room at all. One complaint is that the pack n play did not have a fitted sheet , the hotel gave us a big queen size flat sheet to tuck under it- I would have much preferred a fitted sheet for the safety of my baby. The hotel is situated in the middle of amish country and is beautiful. the pool was really nice and one morning we even were able to have a family swim :-). nice workout room with cooler, nice lobby and nice looking spa, I tried 3 times to get a manicure but it seems like you have to book way in advance and when i thought maybe id book in advance they said if i needed to cancel i had to pay for the service in full. All in all it was a great experience!!!!

Room was clean and front desk was helpful. Perfectly located among all the shops. The Old Mill Restaurant is great and reasonably priced. My kids enjoyed the indoor pool. It was in a beautiful barn style building.

We did a lot of research before deciding to stay at the Best Western Plus Intercourse Village Inn & Suites. We are pleased that we chose it. This hotel is located in a relatively quiet residential area but just a few minutes walking distance from many of the Intercourse attractions. Being in a more quiet area we were able to enjoy watching the Amish horse and buggies ride past. Everyone from reservations to the front desk to housekeeping personnel to restaurant staff was extremely friendly and helpful. I would like to give special thanks to Kristin at the front desk (and I hope that i have her name right) for all of her special assistance. She provided us with great suggestions as to places to visit that we would not have otherwise thought about. One is the Roots Country Market which I had never heard of and which I will review separately. She would make an excellent concierge. We did quite a of traveling throughout the area and found that we were centrally located to all of the towns that we visited. Our room was comfortable, apparently recently renovated and very clean. My wife was particularly pleased with the comfort of the bed. I have read complaints about the breakfasts at the Olde Mill Restaurant. In my opinion they are unfounded; I will also review this restaurant separately. When we return to Pennsylvania Dutch country we will make sure to return to this fine facility.

Lovely hotel -- newly renovated. Nice to be able to stay in Bird-in-Hand and then head over to Dutch Wonderland which is only 15 minutes away. Only issue (and reason I'm not awarding 5 stars) was the breakfast. I thought it nice that they serve the complimentary breakfast in the restaurant and seat you at a table with waitress service. However, once seated our family of 4 waited more than 30 minutes for the complimentary breakfast to be served to us. We had ordered simple items -- bagel, scrambled eggs, cereal. Felt like as soon as waitress saw that we weren't ordering anything off the menu, we received poor service. Not a good way to treat hotel guests as it made us not want to return to pay for a lunch or dinner there.

It was a great room. Clean and comfy. The staff was very friendly and available throughout most of the day and night. It felt like a home away from home. If you haven't seen the stars in awhile this is the perfect place.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Kimaula A, Thank you so much for your wonderful review of our property. Home away from home is such a wonderful compliment, and one that we truly take to hear. If there is anything that I can do for you in the future, please do not hesitate to contact me by email at [email protected] Thank you again. We hope to see you back with us soon!

This is a great hotel. It was super clean, spacious, and newly renovated. The hotel was walking distance to many shops! We were more than happy with everything during our stay. This was very reasonably priced. We will definitely be back!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Kimberly O, Thank you so much for your wonderful review of our hotel! It is great to hear that we have converted another first time guest into a repeat guest! That truly is what makes our hotel special. If there is anything that I can do for you in the future, please do not hesitate to contact me by email at [email protected] Thank you again. We hope to see you back with us soon!

Aside from this being a beautiful hotel, the highlight is the service; especially the staff at the front desk (and I mean the entire staff)! They were all extremely professional and very willing to help in any way. The rooms are nicely furnished. The complimentary breakfast was good, but offering buffet style would be better. I highly recommend this establishment. Thank you for a pleasant stay.

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear T0ne, Thank you so much for your wonderful review of our hotel! I am sorry to hear that we were not able to exceed your expectations in regard to our breakfast offerings. We work hard to provide multiple options for our hotel guest, and do so without adding even a penny of cost into our room rates. While other hotels may charge additional amounts for "breakfast included" rates, we are able to offer a free seated and served option, a 30% discount option off of our full local breakfast menu, and a complimentary cold, continental grab and go at our front desk. Again, we are able to provide each of those options without impacting the costs of our hotel rooms! If there is anything that I can do for you in the future, please do not hesitate to contact me by email at [email protected] Thank you again. We hope to see you back with us soon!

This hotel is beautiful and well run. We enjoyed the food at the restaurant and the free breakfast was plenty for us! We even tried the "traditional Amish wedding plate" For supper one night! It's centrally located and within walking distance to so much!

Ryan O, Manager at BEST WESTERN PLUS Intercourse Village Inn & Suites, responded to this review
Dear Abbydalem, Thank you so much for your wonderful review. As you said, our location is perfect for guests who are visiting the area and wanting to explore the Amish country side. The food, shops, and Amish attractions that are within walking distance of our hotel truly make our location special. If there is anything that I can do for you in the future, please do not hesitate to contact me by email at [email protected] Thank you again. We hope to see you back with us soon!