CAMERE 1
CAMERE 2
CAMERE 3
Codice vantaggio

Best Western Hotel Green Valley Inn, Green Valley

4.0/5  - basé sur 478 notations.
111 S La Canada Drive, 85614-2601, Green Valley, United States - visualizzare mappa

Durante il tuo soggiorno in questo hotel dell'Arizona potrai approfittare di una grande convenienza e di un servizio clienti eccezionale, spendere il tuo tempo in modo produttivo e praticare golf e bird watching. Fin dal momento del check-in adorerai la nostra hall, ampia e arredata splendidamente. Potrai approfittare di numerosi servizi, tra cui un televisore a schermo piatto con canali via cavo/satellite, microonde, frigorifero, macchina per il caffè, servizio in camera e accesso a Internet ad alta velocità. Sei alla ricerca di un sistemazione speciale? Prenota una delle nostre camere con vista sulle montagne. Prima di uscire dall'hotel potrai fare il pieno di energia grazie alla nostra colazione completa e gratuita. Potrai andare alla scoperta di tutte le attrazioni della zona: il casinò Desert Diamond, la missione di San Xavier, il Canoa Hills Golf Club e numerosi altri campi da golf si trovano tutti in un raggio di 32 chilometri circa dall'hotel. Gli ospiti del Best Western® Green Valley Inn potranno approfittare delle numerose bellezze naturali della zona. Non perderti gli splendidi panorami del Tubac Presidio Park. Potrai anche dedicarti alla scoperta della storia locale, visitando il museo sul missile Titan o il parco a tema Old Tucson, situati a meno di 48 chilometri dall'hotel. Gli ospiti potranno inoltre praticare escursioni a piedi, birdwatching e arrampicata o visitare l'esposizione locale di gemme. Questo hotel di Green Valley permette a chi viaggia per affari di trascorrere un soggiorno produttivo. Dall'hotel potrai raggiungere facilmente Freeport McMoRan Copper & Gold e numerose altre aziende della zona. Dopo una giornata di lavoro o di svago potrai rilassarti nella nostra piscina riscaldata all'aperto o nella vasca idromassaggio e allenarti nella nostra palestra. Potrai approfittare non solo di un servizio clienti eccezionale e di prezzi convenienti, ma anche di numerosi altri servizi, tra cui un ristorante interno all'hotel, una sala cocktail, un business center aperto 24 ore su 24, parcheggio gratuito e griglie per barbecue. Desideri organizzare un evento o una riunione nella zona di Green Valley? Le nostre strutture possono accogliere fino a 50 partecipanti. Prenota oggi stesso al Best Western Green Valley Inn, per approfittare di numerosi servizi, di un personale cordiale e della vicinanza a tutte le attrazioni locali! Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Green Valley Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Terme
    Terme
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 478 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
221
Molto buono
180
Nella media
51
Scarso
14
Pessimo
12
CONSULTARE I PARERI SU
Affari Affari
50
Business Business
37
Da solo Da solo
40
Di coppia Di coppia
79
In coppia In coppia
145
In famiglia In famiglia
165
Viaggio con amici Viaggio con amici
62
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Adequate place to spend a couple of days"

4
17/07/2018

The lobby and restaurant/bar are fairly nice, but the hallways and rooms are a bit dated. The price is fair, and it includes breakfast. The breakfast selection is a bit limited, but what they do offer is of high quality. Not a place I would want to hang out at all day, but it's perfect for a home base if you have things to do during the day.

"Very nice motel"

4
25/06/2018

Friendly and helpful staff. The room is a little dated but clean and comfortable. Would stay here again. The onsite restaurant is basic but the food is very good and the wait staff is excellent and fun.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you Leo for the 4 Star review of the Best Western Green Valley Inn. We are happy you enjoyed the clean comfortable rooms and the 19th Hole Bar and Grille. We will updating the property this year to address being dated. We look forward to seeing you again at the Best Western when your travels bring you back to Green Valley.

"Very helpful staff"

5
22/06/2018

We needed to book a table at a future destination, and had trouble with the international prefixes and the staff were extremely helpful in allowing us to use their phone to get through. Lovely room, great pool area and very nice restaurant attached.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for your 5 Star review of the Best Western Green Valley Inn. We are delighted that you enjoyed your stay with us and the lovely room, pool and extremely helpful staff. We look forward to having you stay with us again here at the Best Western when in Green Valley.

"Nice place"

5
03/06/2018

We enjoyed our stay in this hotel, the staff were friendly and efficient, the room was clean and well furnished, but we do wish air conditioning units were quieter. A great hotel for exploring this part of Arizona, we would highly recommend it.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for your 5 star review of your experience here at the Best Western Green Valley Inn. We strive to provide the friendly, efficient service and the clean, well appointed rooms you had during your visit. I have made note of the aircondiining and will address this with our maintenance staff. We are happy that you feel confident in recommending us and look forward to your next stay here in Green Valley.

"A visit to see a grandson"

4
23/05/2018

This was a nice hotel, and the meal was included in our stay, making it worth the price. The staff was very helpful, and made our stay very enjoyable. It was also helpful to be close to restaurants and shopping.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you. We look forward to having you with us again in the future.

"Great location/needs updates"

3
12/05/2018

Pretty close to most things we wanted to see. I believe the decor needs updating and housekeeping needs a boost to keep it in top shape. Coffee is ready around the clock, front desk staff are very accomodating!

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for your comments. The hotel ownership is planning some renovation upgrades during the summer of 2018. We hope you will visit us again.

"Nice Stay"

4
03/05/2018

I used this hotel for a local triathlon race. It was comfortable, quiet, and clean with a very friendly staff. I have a pretty strict diet and the restaurant was able to accommodate my needs. I would stay here again.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you. We look forward to having you with us again.

"Best Western Green Valley, AZ"

4
01/05/2018

Clean and quiet hotel. Meal at the restaurant was fine. Only complaint was with housekeeping. Stayed three nights and got no fresh soap. For the price you would think that the hotel would replace the sundry items on a daily basis.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for your comments. I will be sure and review them with housekeeping to ensure that we are providing the best possible service in the future.

"Excellent accommodation"

5
28/04/2018

Great, quiet location. Very clean rooms with excellent amenities. Breakfast was a little slow since it was order off a menu not buffet-style. Great for early starts (for crazy birdwatchers like me) since it opened at 6 a.m.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for your comments. We are glad you enjoyed your room. I will share your food and beverage comments with the owners and management of the leased restaurant operation.

"Best Hotel ever!!"

5
25/04/2018

What a nice Hotel..The room was wonderful...Beds and bedding very nice..pet friendly a big plus...coffee in your room and in the lobby area..Breakfast fantasic...Grounds very clean..I am a fussy hotel person and this was a big plus for me...The only con was at front enterance was 2 benches and no place for smokers to put out smoking material....I would definatly stay here again!!

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
I am so glad you enjoyed your stay with us here in Green Valley. We look forward to seeing you again!

"Helpful staff"

5
14/04/2018

We had a discrepancy with our bill , and a Very patient young lady,Brooke with the help of her manager, was able to sort it out to the satisfaction of all. We always have friends and family stay at BW when they come to visit. It is without question the best hotel with the best location in GV.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for staying with us and your patience regarding your bill. I am glad we could rectify the situation for you and look forward to seeing you again.

"Great stay after a rocky check in"

4
11/04/2018

Booked here because of proximity to the Madera Canyon where we planned to hike. Arrived around 3:30 and were told no rooms available until 4, housekeeping hadn't cleared rooms. No acknowledgement of our diamond status, no effort made to communicate with housekeeping. Kind of surprised but whatever. We went next door for a drink.(SMOKING happy hour btw). Returned to desk at 4:10 and told no rooms ready yet. Again she seemed to be blaming housekeeping but made no effort to find out what was happening. Then a room was ready. Per my husband the housekeeping person argued with thew reception clerk saying that yes there had been rooms all along. Again the desk clerk never tried communicating with Housekeeping department. So that was a drag. But the room was great, spacious and clean. Housekeeping did a great job. Breakfast was at the restaurant and it was very good. I should add that, listening to our complain regarding our check in, the manager apologized and offered us bonus points. All in all, decent place to stay if you're in the area.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
I am glad we you enjoyed your stay after the rocky start. We hope we will see you again soon.

"enjoy stayng here"

1
03/04/2018

We stay here because its the best hotel in Green Valley and recommend it to everone we meet going there. The Hotel and Restaurant staff is extremely nice and always receptive to your needs. We think the rooms are very clean. the pool area is very nice and handicap accessable.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
I apologize that we only rated a 1 (worst) out of 5 (best) considering the nice comments you made. I assure you that we will work harder to earn a 5 in the future.

"Always love staying at this hotel in Green Valley"

1
01/04/2018

Nice property, convenient to highway. Restaurant perfect with sit down breakfast. Rooms are clean and quiet. Don't use the pool, but it looks nice.My husband and I have stayed their several times while visiting friends!

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
I apologize that we only scored a 1 out of a possible 5. We will work to to improve to the point you would be comfortable rating us a 5.

"Nice Hotel, good value"

5
23/03/2018

This was my third stay at this hotel and it is still a great value and comfortable stay. The staff is very friendly and helpful, the beds are comfortable and the rooms are comfortable and clean I would recommend this hotel if you are in the area

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for your comments. We are glad you enjoyed your stay. We look forward to serving your lodging needs again in the future.

"NOT an excellent hotel by Senior Reviewer"

1
23/03/2018

Background: I stay at this Best Western every 3 months or so when I fly to Tucson to visit my aunt. I generally leave my room at about 9:00 am and spend time with my aunt until early evening, when I return to my room. My stays are usually four nights at a time. I have been doing this since 2014. This is my best choice of lodging in the Green Valley area. However, my past two stays have been so bad I felt the need to write a more current review, particularly since my earlier Tripadvisor reviews contributed to this hotel receiving the Tripadvisor Excellence Award for 2017. In December 2017 noise around my room resulted in two sleepless nights before I was switched to another room. That room smelled like smoke and was not as clean as I expected; the window was propped open when I arrived to the room. Friday, 3/16: TV not working. After 2 unanswered calls to front desk I used my cell; Katelyn answered. Hearing of my recent knee replacement, she sent Brook, who brought up batteries & fixed it. Saturday, 3/17: went to fitness room; no disinfecting wipes. I told the front desk; over the five days of my stay there would never be disinfecting wipes in the fitness room. Ready for shower but drain was down; tried to pull it up with the knob but it came off & wouldn't reattach. I propped it in place with a disposable coffee insert so the shower would drain. Called front desk to report it: said I would be away all day so they could fix it any time that day. The drain wasn't fixed for 4 days. I also asked for extra blanket. 7:30 pm: no blanket, Katelyn said she would bring up a blanket from the stock room. 40 minutes later no blanket; I walked back to the front desk. No bell: I called back to the space behind the desk. Katelyn emerged, reached into the closet immediately behind her & got a blanket. She said she didn't know the maintenance man's schedule so wasn't sure when he would see the work order for the drain. 9:33 pm: opened the bed to get in; there seemed to be a pad between the sheets. The extra blanket was there after all, just between the sheets. I had to remove the blanket, remake the bed, then try not to worry about the blanket leaving something on the sheets. Sunday, 3/18: 6:10 am: no internet. After usual remedial measures I called front desk. Leah suggested everything I'd already done, then said she'd had no other complaints. I should bring my computer down to the front desk. 8:30 pm: despite specific note I left requesting sheets & pillowcases be changed--the bed was unmade, the rest of the room clearly only half done. I called front desk; clerk said a housekeeping person was still there & she would send her up. Minutes later the night clerk, Daniella, came to my room with new bedding. Housekeeping left so Daniella made the bed. Here I would like to say I truly appreciated the initiative shown by Daniella. Had it not been for her I would have had even less sleep. Monday, 3/19: I asked the desk clerk, Marcella, to have the best housekeeping person clean my room that day; I specifically said I didn't want the previous person or persons who had “cleaned my room” to enter my room again. Marcella, the clerk who checked me in when I initially arrived, earnestly told me she wants to be sure my stay is as it should be. The manager Wade was due in at 8:00 am but wasn't in at 8:45 am when I left for my aunt's house. 8:00 pm: the room was properly cleaned. This resulted in the best sleep of my entire stay. The shower drain was finally fixed! No word from Wade.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
I apologize for not meeting your expectation or our own. Being the new General Manager I will be using your feedback to make the necessary improvement to increase guest satisfaction.

"return trip"

5
18/03/2018

return trip with in 2 years, the staff were welcoming, rooms clean, gym and pool area as well. The bar & restaurant staff very friendly and the free breakfast is much more than one would expect for being free.

"Average"

3
13/03/2018

Rooms were well maintained. Front desk staff was OK. Ashley did't respond to everyone's "bell ringing" for about five minutes, which seems like forever. Restaurant has issues but it is not run by Best Western. We stayed eight days and got so sick of slimy eggs when we ordorded over medium that we changed to hard eggs and they really came out hard. Also some times they were "understaffed" so we were not allowed to sit at the empty tables and were told to wait in the hotel lobby! Had a fire drill at one o'clock one morning.

"Better than average"

4
09/03/2018

We have been staying at this hotel for over 20 years. It has been painted and there have been a few up grades over the years. I was pleased to see that the pool was heated this year because pools at this time of year are not usually heated because of the added expense. The breakfast fare is better than most BW as the variety is much greater. Let me just say you could stay here for a month and not eat the same breakfast twice. The service is slow in the restaurant so if you have a t-time plan ahead. The bed was great. The WiFi was great and our room was clean. There is ample parking for RV's. Also know there are many (n=4) restaurants within walking distance of this hotel. I recommend El Rodeo.

Wade H, Manager at Best Western Green Valley Inn, responded to this review
Thank you! We are working with the restaurant ownership to see how they may better serve hotel guest in the mornings.

"Filthy "

1
05/03/2018

Any hotel has to provide clean bed linens, but there were blood stains on the duvet. Also, the inside of the bed side lamp shade was spotted with something red. I also visited the hotel bar, it was very difficult to get service, even though two waitresses were preparing napkins and silverware right across from me while they joked among themselves and didn't pay attention to patrons. This stay cost a bit more than $100 a night but because of the cleanliness issues I would value it at $50 a night. I just pushed the duvet aside and did not complain because I didn't want to deal with hotel staff who don't seem very attentive. This is an old property and the owner shows no interest in investing in modern and clean facilities. My mother lives in the community and I will be choosing a different place next time.

Wade H, Manager at Best Western Green Valley Inn, responded to this review
I sincerely apologize that we did not live up to your expectation or our own. As the new manager I will be addressing and correcting the issues you have brought to my attention. I hope that you will try us again when you are back in Green Valley

"Family"

1
11/02/2018

So many things wrong. I was in 3 different rooms and they were all filthy. One had ceiling tiles above the shower with water damage (shocker), one had a broken TV and we found stuff under the bed in another. On top of that, when I requested one of the rooms to be cleaned, I was told that it was past 1:00 so that would not be possible. If this is one of the best hotels in GV, driving from Tucson might be advisable.

Wade H, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team and as the new General Manager, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 520 625-2250 . Sincerely, Wade H General Manager Best Western Green Valley Inn

"Best place to stay in Green Valley!"

5
19/01/2018

We had never stayed in a Best Western before, so we booked a room at the Comfort Inn before arriving in Green Valley. It was the worst hotel experience ever. We checked out of there the next day and was so thankful that when we walked in to the Best Western, as we could immediately see the difference in quality. We were traveling with our special needs nephew and had some extenuating circumstances. During check in, Ashley went above and beyond to help us out. In fact, all of the employees were extremely friendly and helpful. The hotel and our rooms were quiet, clean, the beds comfortable and the wifi worked great. There was really good coffee available and having a restaurant on the premises was a big bonus! We look forward to coming back to Green Valley, but this will be the only place we stay! Thank you Best Western, we will be booking you again!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Wow! I so appreciate you taking the time to write this very kind review. I am so proud of the great staff we have here. By your comments, you can see our staff care about our guest. We are pleased we met your expectations, and look forward to seeing you again in the future! Thanks, Kelly Cooper GM

"Visiting Green Valley"

3
11/01/2018

Basically I have written of the things I was & was not happy with. The staff as a whole, were wonderful. Mostly disappointed in the pool & spa not having heat. The room was okay, not the best, but not the worst either. We really liked being on the 1st floor and close to our car. It was a real plus.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Ted, I apologize about the pool for sure. We were certainly having Heater challenges. I assure you that in the future that will not be the case. I hope you will give us another opportunity to meet all your expectations? I would love the opportunity to talk with you personally! Sincerely, Kelly Cooper GM

"Very UNSATISFIED"

1
11/01/2018

This hotel is in much need of a remodel. Staff was very nice and the restaurant attached was good. But it a very tired place. In our room, shower faucet was so hard to pull on and fan was unbearably loud. The bed was pretty comfortable but squeezed with every move. The carpets in our room and in the common areas were smelly and dirty. At $120.00 a night (includes one pet) I feel was so over priced for the shape of this place it is a shame.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Brad, I so apologize for not meeting your expectations! Your challenges with the shower faucet & loud fan is not acceptable. The carpets as well. I hope you will give us another chance to prove to you that we can meet all your expectations? I hope you will talk with me personally! Sincerely, Kelly Cooper GM

"Good Value"

4
05/01/2018

Clean room, very quiet, in a very safe community. Appreciated having a frig and microwave plus a single-serve coffee pot. Central location. Don't forget about the free breakfast. Ask about username for wifi at front desk; they provide password but expected username to preload, which it did not.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Becky, Thank you for taking the time to write this review! Your comments are so important to us, to continue to provide the service that all guest want and certainly must have. I so apologize about the user name! That should be automatic. But obviously it did not happen. I assure you on your next visit, we will meet all your expectations. Thanks, Kelly Cooper GM

"Very nice value"

4
01/01/2018

Comfortable, clean and quiet room. Lots of parking. Very safe neighborhood and close to good stores. Great Wi-Fi. I prefer the buffet style breakfast at other Best Westerns rather than this more limited menu and waited-on type of service.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review. Your opinion is so important to us, in order to continue to provide the service all our guest deserve. Thanks, Kelly Cooper GM

"Clean, friendly, comfortable"

5
31/12/2017

Staff is very friendly and helpful. Rooms are clean and nicely decorated. Staff is very friendly and helpful. Breakfast is included and the choices are very nice. Great experience, we will stay here again.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Sandy, It looks like we met your expectations! I so thank you for your business, and hope on your next visit, you look me up. So I can thank you personally. Sincerely, Kelly Cooper GM

"Fantastic Friendly Staff, Warm Happy Restaurant/Bar"

5
29/12/2017

This hotel was in the middle of town and within walking distance to restaurants and our relatives we were visiting- very convenient. All of the front desk clerks were outstanding and very helpful and friendly. From advice at check in (a young blond woman) to the morning staff that assisted me in sending a document. All of the restaurant servers and bar staff were so friendly. Our housekeeper was very accommodating when we didn't need full service. This is the most friendly and helpful hotel staff I have ever encountered. Despite the restaurant servers being overwhelmed with customers Christmas week, they always maintained a friendly approach to the demanding seniors in Green Valley. I loved that the breakfast items were from the regular menu and cooked by the main kitchen to order. The salads are fresh and well-prepared. The people and the warm comfortable feeling of the restaurant/bar will keep me coming back. The Sierra Nevada hoppy ale on tap was great! Very minor faults that would have to be fixed at next remodeling: Small toilets, lack of air turnover in rooms probably can't be changed but the doors to the outdoors poolside rooms are helpful, the fridge in the room froze everything, including wine.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I so appreciate your comments about the staff! It looks like we met most of your expectations. But we miss a few. I so hope on your next visit we will meet all your expectations. Please contact me at any time! Thanks, Kelly Cooper GM

"Great Hotel with a Wonderful Staff"

5
27/12/2017

Best Western Green Valley Inn was a great place to stay, the rooms were comfortable and clean, the hotel staff was friendly and helpful.The attached restaurant and bar had great food and a friendly and attentive staff even when they were packed on a Friday night. If they add a few more power outlets in the rooms around the beds this will be the perfect place to stay!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So sappreciate your rating and your kind comments about our staff! It looks like we met your expectations. Please look me up the next time you are in the area, so I may thank you personally. Thanks, Kelly Cooper GM

" Nice motel. Great staff. Good breakfast"

4
21/12/2017

My main complaint with this place is the lack of convenient outlets for plugging in things like CPAP (receptacle near bed had clock in one outlet, light in the other). The outlet nest the desk/table is a reach for short phone charger cords. Staff is friendly and helpful. Breakfast is great. Lots of free parking.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I appreciate you taking the time to write this review. I apologize for your disappointment about not enough convenient plugs in the room. We are always up grading, and I assure you that will be on the list. Thanks, Kelly Cooper GM

"relaxation"

5
21/12/2017

nice....was only there for one night breakfast included nice rooms clean plenty of parking handicap parking close friendly staff clean floors clean towels laundry room close to I 19 in Green Valley close to shopping close to restarants

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Denice, I t looks like we met your expectations. I so appreciate your business. I hope when in the area in the future you will look me up. So I can thank you personally! Thanks, Kelly Cooper GM

"Great Place to stay"

5
13/12/2017

Would definitely recommend!! Everyone is super friendly, the breakfast is amazing and fast!! It is clean, quiet, very comfortable. The staff seems very eager to be helpful in any way they can. Even the cleaning ladies!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Teresa, So appreciate you taking the time to write this review! It looks like we met your expectations. We so look forward to your next visit, and hope you will look me up, so I may thank you for your business. Kelly Cooper GM

"Excellent breakfasts!"

4
09/12/2017

I would stay here again, the rooms were clean and quiet. Good WiFi. The best deal is the complimentary breakfast that is included. A real dining room where you order off a menu, excellent selection. We had breakfast there 3 mornings and it was very good every day. Service is excellent in the restaurant for dinner also. They have a very good bar with great bartenders. We would stay here again.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Linda, Thank you for this review. You gave us a good review, with comments. Which helps us to continue to fine tune our guest services, so our guest will return to us. We so appreciate your comments. Kelly Cooper GM

"From casino to Mexican artisan market"

4
08/12/2017

Courteous service and staff. Location is central. Wed is market day behind the hotel, local vendors of foods, arts and crafts. South of Green Valley is Tubac, an artsy village of Mexican crafts. For those who like to hike or bike, 15 miles East of Green Valley on Continental road is Madeira Canyon. Enjoy the area!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Allen, We want to thank you for this review. It looks like me met your expectations. I hope when you are in the area in the future, you will look me up personally, so I may thank you for your business in person. Kelly Cooper GM

"The staff here is excellent!"

5
08/12/2017

The staff was very professional, and very courteous. Great rooms with all of the necessary amenities. Conveniently located, and a decent breakfast. I would recommend this hotel to anybody who is staying in Green Valley.

"Solid but not spectacular. Poor breakfast."

3
07/12/2017

Rooms seem a little old. There were only two available wall plugs. Breakfast seemed great at first blush. Available 6 to 11 and order in restaurant from menu. Only three items plus coffee and rather bland breakfast. Understaffed. Waiter forgot to bring us our coffee and tea. It came after we finished breakfast. No refill. The next morning waiter said he was having trouble entering our order in the computer.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I appreciate you taking the time to write this review! We depend on these in order to continue to improve our guest services. Thanks, Kelly Cooper GM

"Thanksgiving Stay"

4
05/12/2017

I'm so impressed! This place was so nicely maintained, rooms were clean, staff accommodating + friendly, good WiFi and the free breakfast daily. We stayed here for 3 nights and will certainly stay again!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I am so pleased we met your expectations! Please when in the area again, you look me up personally. I would love to thank you for your business in person. Thanks, Kelly Cooper GM

"Great Place to Stay in Green Valley, Arizona"

5
30/11/2017

This Best Western always has met our expectations when we stay here. Nice restaurant, fitness room, and pool/spa area. The rooms also well appointed and well maintained. Excellent service staff in all areas.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this very kind review! I sure hope when in the area again, you will look me up personally? So I may thank you for being our guest. Thanks, Kelly Cooper GM

"Hope to return"

5
25/11/2017

Great ?? all round hotel— free breakfast—- free parking/— no resort fee——-reasonable rates——nice clean room——-m Very helpful front desk person—//— hope to return again—good location near restaurant and retail.

"Great place to stay in the area"

5
20/11/2017

There are not many choices of places to stay in Green Valley, and we think this Best Western is probably the best...large clean rooms and a decent breakfast included with the room. Friendly staff and the whole place runs efficiently.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Mike, Thank you so much for the kind words and rating. This means everything to us, meeting our guest expectations! Thanks, Kelly Cooper GM

"Very comfortable, great staff"

4
18/11/2017

Very comfortable place to stay, great staff. Great breakfast. Enjoyed room on the ground floor with direct access to pool, but there is no screen in order to have fresh air. Door is either open or closed.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for taking the time to write this review! It looks like we met most your expectations! I hope when you return to the area, you will be our guest again. So please look me up, so I can thank you in person! Thanks, Kelly Cooper GM

"Wonderful spot"

5
17/11/2017

Great facility in a great location. Much to do in the area, and all easily accessible from the BW. Check in was quick and easy, room was well equipped and comfortable. Restaurant service was excellent and the food was good. Nice pool area if you're here in warmer weather.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time for writing about your experience with us! We depend on these reviews to continue to fine tune our guest services. It looks like we met your expectations. Thanks, Kelly Cooper GM

"Mix up at first but..."

4
14/11/2017

We were on our way to Mexico and decided to spend the evening before crossing the border in Green Valley. While we had a reservation we our room was not prepared when we arrived so we opted to go to the nearby Safeway to catch up on items we would need later in the trip. When we came back the room was still not ready so we spent a few minutes in the attached bar/restaurant until it was. Our room was on the second floor toward the rear of the property and fairly quiet. The room was well prepared and staff was friendly if somewhat unorganized at first. The plus was the restaurant that evening and the easy check out the next morning. Staff seemed much more organized in the morning.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! I also apologize for the inconvenience that you had on arrival. I hope when you return to the area, you will look me up personally, so I can make sure we meet all your expectations! Thanks, Kelly Cooper GM

"Comfortable rooms and cheerful service by all employees."

4
13/11/2017

Reasonable price and great location for a visit to Mexico. The rooms are clean and comfortable. Great food in the hotel restaurant with super servers. Several shops and restaurants are within walking distance.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Wade, So appreciate you taking the time to write this review! I am so happy you enjoyed our staff and services. When back in the area, please look me up personally. So I may thank you for being our guest. Thanks, Kelly Cooper GM

"excellent experience"

5
10/11/2017

The hotel staff were friendly, respectful and professional. Every request was handled promptly and with good cheer. The 19th Hole Bar and Grill was excellent for lunch, dinner and served a made to order breakfast which was well prepared and served promptly even during a very busy breakfast service. All in all, a totally enjoyable stay.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Gary, So appreciate your rating and your very kind comments! It is so important that guest write these reviews. This is how we can continue to fine tune our guest services. It looks like we met your expectations. Thanks, Kelly Cooper GM

"Great Place for an Overnight on your way to Mexico"

4
07/11/2017

Clean rooms. Convenient to the border, grocery shopping at nearby Safeway is good. Nice pool, if not crowded. Hot breakfast was great-eggs, bacon, fruit. Several nice restaurants you can walk to from the hotel.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! Also appreciate your comments. It looks like we met most of your expectations. Hope to see you in the future and meet all your expectations. Thanks, Kelly Cooper GM

"Decent hotel for the traveler"

4
31/10/2017

The hotel is a bit difficult to find, but it is a nice hotel. The room was clean and comfortable. The breakfast, served by voucher, in the bar was very poor quality. Certainly not up to the normal BW standards for a hot breakfast. Service overall was very good. I will stay here again.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Marilyn, Thank you for taking the time to write this review. I so apologize that the breakfast did not meet your expectations! We always for all guest to be satisfied with all our services. I know on your next visit, you will find that we will meet all your expectations. Thanks, Kelly Cooper GM

"Not perfect"

4
26/10/2017

We were supposed to get a handicap room. Upon checking in, we were told that none were available, so we were stuck. We had only four small pillows, and were told there were no extra ones. Later, we realized that the toilet was leaking at its base. We saw the cleaning crew in the hall, so we told them. When we got downstairs, we saw the maintenance man and talked to him. He was headed up to the room. We left and did not come back until later that night. The bathroom floor was still wet. We left the next day.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I so apologize for the experience you had with your room! This is not acceptable to us with the challenges you had. I hope when you are returning to the area? you will call me personally, and we will make sure you have a great experience in our Hotel. We always want to meet all our guest expectation. I also thank you for writing this review, because this is how we can continue to serve our guest better! Thanks, Kelly Cooper GM

"Their staff is friendly efficient and professional in every way!"

5
16/10/2017

Totally positive. I and my partner are professional business people and we appreciated our experience staying at your Hotel. We would most likely stay at your Hotel our next visit. It was all a positive. Tooley Hamilton 24936 11th Ave. So. Des Moines, Wash.98198 206 878 0402

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Tooley, So appreciate your kind words, and taking the time to write this review. We depend on these in order to fine tune our guest services. It looks like we met your expectations. Thanks, Kelly Cooper GM

"Staff is friendly, included breakfast was delicious"

4
09/10/2017

We were in town to visit family and I am very happy we selected the Best Western Green Valley Inn. The included breakfast was a great way to start our day. The staff at the hotel and especially in the restaurant were all very friendly. After a long flight and drive from PHX, I was so delighted to receive bottled water in our welcome package. It was nice to have the small refrigerator in the room. Some shaded areas by the pool would be a nice addition.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you fir taking the time to write this review! We depend on these to continue to fine tune our guest services. Thanks, Kelly Cooper GM

"Cheap hotel not a cheep price"

1
19/09/2017

If you have low expectations of what a good quality hotel is like, this one is for you. Otherwise go with the more trusted name hotels, the price difference will be well worth it. Also suggest you look to other options such as renting a local house for your stay, there are many snowbirds that only live here part time.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I so apologize your that you feel your experience with us did not meet your expectations! I hope you will contact me directly, so I may prove to you in the future, that we can meet all your expectations. Sincerely, Kelly Cooper GM

"Worst Hotel Chain Web Site"

1
19/09/2017

I stay about 80 nights a year in hotels, almost all booked through hotel web sites. Best Western is the worst operating site out there. I wound up booking the wrong dates for the stay and never received any communications from the hotel when we didn't show up for a multiple night stay. When we called after getting an email to evaluate our stay (that we weren't even there for) to rebook the dates, the reservationist lsughed at me!!!!!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I so apologize for the experience you had! I hope you will contact me directly, so I can personally get the details from you and see how I can prove to you in the future that we can meet all your expectations. Sincerely, Kelly Cooper GM

"Arizona Stay"

5
14/09/2017

Hotel very well maintained; very clean; pool area meticulous; hotel staff very friendly and helpful; restaurant staff and food very nice; complimentary breakfast was very nice with hot food included on list with generous portions. Located very close to the highway and within close walking distance to several restaurants and shops.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services It looks like we met your expectations. Thanks, Kelly Cooper GM

"Good Value"

4
08/09/2017

We stayed here 2 times this year looking at homes in the area. Both times were good. The check in/out is quick and there is a free newspaper and free coffee/tea avail at all times. Breakfast is included at the attached restaurant and is cooked to order although I admit I prefer a breakfast buffet where you can just grab something quick. The room was comfortable and clean but a bit dated. The value was very good and we would stay here again.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. It looks like we met your expectations. Look forward to having you back in the future! Kelly Cooer GM

"Great hotel"

5
07/09/2017

Good food, friendly staff, clean rooms. Lots of locals come here to eat in the restaurant. The coffee all day in the lobby is very nice. We always stay here when we visit Green Valley. We really like this hotel!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Sue, So appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. It looks like we met your expectations. Look forward to your next visit! Thanks, Kelly Cooper General Manager

"Great Stay"

5
02/09/2017

We have stayed at the hotel in July and again in August for a total of 9 nights. Older building but nicely maintained and updated. Staff is excellent and willing to go out of their way to make your stay the best possible. We will return.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank for your kind review! We depend on these in order to fine tune our guest services. So look forward to having back in the future! Thanks, Kelly Cooer GM

"1 night"

4
29/08/2017

We only stayed 1night, if we were to have stayed longer we may have shopped around a little more. The value was OK (free breakfast helped although limited menu). The main reason we stayed here was location to where we were visiting. Although hotel seemed clean there was a unusual smell of maybe mildew upon entering rear of building. The decor of room may be be a little dated compared to the Hilton Garden Inn at The Phoenix airport which we stayed at the next night. If there would have been a Hilton near Green Valley we would rather go there and it was cheaper per night also. Location, location, location.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. I so apologize for the smell expertise you had with our Hotel. I hope when in the area again, you will give us another opportunity to meet all your expectations. Thanks, Kelly Cooper GM

"nice place"

4
29/08/2017

The place was clean. The staff was helpful. A nice place to stay. It was great having a pool, a place to eat right on premise. Breakfast was nice having a restaurant instead of a breakfast bar. Not modern but a great value.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper GM

"Great staff. Tired property."

3
28/08/2017

Just spent 3 days at this Best Western. It is clean. The staff is very nice. Breakfast is good. BUT -- the decor is extremely tired. Horrible yellow walls. Grout in bathrooms filthy and breaking down around the base of the walls. An unpleasant moldy smell -- so much so that our clothes carried it to the next destination. And very loud air conditioners. Time for Best Western -- or whoever owns it -- to give this property a major upgrade/face lift. Too bad it's just about the only show in town.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Susie, I appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. I apologize for not meeting your total expectations. We take what all our guest comment to heart, and make sure we work toward meeting those expectation. Thanks, Kelly Cooper GM

"Thanks"

5
26/08/2017

Great experience considering our circumstances. Our house burned, they put us up with our pets. Tired of typing so I am adding this line so I get the 200 word requirement which by the way is very stupid because then you get people like me that would normally just exit this review. thank you

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Neal, Again, I want to thank you for your very kind words about our staff! We are so sorry for the experience you have had with your house. All our thoughts are prays are with you! Kelly Cooper GM

"good service"

5
26/08/2017

have stayed her a lot staff always helpful clean well run ,rooms are always clean, nice pool they keep it clean, very quiet location,good cable stations, tv works well,bathrooms clean. very comfortable bed.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Douglas, Thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper GM

"Friendly and comfortable stay"

5
15/08/2017

This is truly one of the best places we've stayed at. The rates are always comparable, the rooms and area are clean, and the front desk are always friendly and accommodating. But our favorite by far is the free breakfast - it's at the restaurant/bar on the property - you get it made to order by the friendliest and most hard working servers ever! The bartenders are awesome too! We really love this place and always look forward to our stay here.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these to continue to services our guest. I am so pleased we met your expectations. Please look me up the next time you are in the area. Thanks, Kelly Cooper GM

"Great place to stay."

5
15/08/2017

We stayed for four days while waiting for our furniture to be delivered. We were very pleased with the room, the personnel, the restaurant, and the overall experience. I would recommend this hotel to anyone.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Susan, Thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. It looks like we met your expectations. Hope to see ypu soon in the future. Thanks, Kelly Cooper GM

"Friendly and Comfortable"

4
15/08/2017

Hotel staff are very accommodating. This is a comfortable, laid-back environment. Hotel beds are very comfortable. Hotel is noticeably aging. Haven't seen any significant changes in last couple of years. It's still my hotel of choice in Green Valley. Free breakfast is very good.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Dana, So appreciate you taking the time to write this review! We depend on these in order to continue to fine tune our services to all our guest. It looks like we met your expectations for the most part. Thanks, Kelly Cooper GM

"Long drive"

4
10/08/2017

Ashley at front desk was great. As the maid who clean my room did a great job also. It was nice and quiet. Found a like second hand book store in Valley shop next door, that was a good find. Took friend to Tucson for dinner at Cracker barrel. Love it.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Sheryl, So appreciate the fact you took the time to write this review. We depend on these in order to fine tune our guest services! It looks like we met your expectations. Thanks, Kelly Cooper GM

"updates needed"

2
08/08/2017

Very nice staff and the room was clean but items didn't work correctly, it is in need of repairs and updating. Its too bad because there are not many places to stay in Green Valley. The restaurant was very good for the most part. A little under staffed in the morning but not a big issue. The staff tries really hard to keep up.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Brad, I want to thank you for taking the to write this review. We depend on these in order to continue to meet our guest expectations. I so apologize that we did not meet your expectations as far as operating equipment in rooms or needed upgrades. I assure you we are up grading and replacing all the time. I hope you will contact me personally, so that the next time you are in the area. I can make sure we meet your expectations! Sincerely, Kelly Cooper GM

"Our go to place...."

5
04/08/2017

Rooms are always immaculate & clean (I'm a sheet checker)! Staff is always helpful and friendly and goes over the top to accommodate clients. Free breakfast ($5.99) every day you stay!!! It doesn't get any better than this!!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depend on these in order to continue to fine tune our guest services. It looks like we met your expectations. Thanks, Kelly Cooper GM

"You get more than your money's worth!"

5
24/07/2017

The reviews are right - this is a well-run, clean and pleasant place to stay. We had the King Suite for the two of us and it was great. Two bathrooms are always nice and I was able to get up early and watch the news and drink my tea in the living room while my husband slept. The front desk staff was welcoming and helpful. The housekeeper was very friendly and lovely. And the free breakfast is a hot meal that you order from the menu! No, this is not a five-start hotel, but it deserves a five star rating for excelling in it's own class of hotels.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these reviews in order to continue to fine tune our guest services. It sounds like we met your expectations. Thanks, Kelly Cooper GM

"Amazing employees"

5
22/07/2017

We were in Green Valley, AZ for the funeral of our uncle. Our mood was not the best. but Front Desk Host - Brooke Bennett was absolutely fantastic. She was like a ray of sunshine. She never stopped smiling and just make our interactions a great experience. She definitely made us smile. I wish more people were like her. Restaurant waiter - Greg Hensen was also amazing. At lunch, he could now have been more friendly and warm. Greg continually checked to make sure that everything was okay.. with a great sense of humor and dedication. They made a difficult situation amazing.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Roger, I sincerely want to thank you for taking the time to write this review. We depend on these reviews in order to continue to fine tune our guest services. Our thoughts are with you and your family. I am just so pleased that Brooke and the whole staff made your visit as comfortable as possible! Hope to see you again under more pleasant situations. Sincerely, Kelly Cooper GM

"Liked it so much that we visited twice"

4
20/07/2017

While on a bird-watching trip, my friend and I stayed here the first two nights, then returned not only because of the location but because of the quality of the motel. I generally go for BW and rarely have been disappointed. This BW is near the interstate. The rooms are clean, the beds comfortable. Each room has a microwave and a refrigerator, two amenities I always look for. The staff is friendly and helpful. I like this part of the state and gladly would stay here again.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Judith, Thank you so much for taking the time to write this review! We depend on these to continue to fine tune our guest services. It looks like we met your expectations, and certainly look forward to having you back. I hope when you return, you will look me up personally. I so want to thank you for your business. Thanks, Kelly Cooper GM

"Great place to stay in Green Valley"

5
18/07/2017

This is an older hotel, but it was refurbished a few years back. It is VERY clean, the rooms are good sized with fridge and microwave, beds are comfortable, and the plumbing works well. The staff are friendly and helpful. A hot breakfast with choice of items is included in the price. It is centrally located and within walking distance of several restaurants. I have stayed here many times over the years and have always been happy there. My one gripe is that the refrigerators are usually turned to the coldest setting, so everything freezes, but if you remember to turn it down to the mid range, things will stay nice and cold. Really a good place to stay.

"Great stay for the money."

5
18/07/2017

Great stay for the money. Front desk staff was very friendly and helpful in general, and with my special request. Decent stay for a small town-Green Valley Arizona. Nice pool area and grounds were kept up. Coffee right outside my door!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review. We depend on these in order to fine tune our guest services. It looks like we met your expectations! Thanks, Kelly Cooper GM

"Green Valley AZ"

5
18/07/2017

Really enjoyed our stay. Comfortable bed, clean room, we were able to have our dog with us. Great restaurant. Breakfast was included in the room and it was a full breakfast, not like many hotels. Highly recommend the Best Western Green Valley Arizona.

"Soak up the Sun"

5
14/07/2017

Family get away to enjoy pool. We enjoyed the property amenities. Didn't even get a chance to enjoy the made to order breakfast..because the beds were too hard to get out of; very comfortable! We will be back to enjoy again, hopefully breakfast next time. Thank you!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Tom, I thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. It looks like we met your expectations. Thanks, Kelly Cooper GM

"Great experience"

5
13/07/2017

Stayed here 3 nights. Older hotel but well maintained. Staff friendly. Loved the restaurant with a great breakfast. Location was good as you had access to the highway and others major roads. Do again!

"Great value"

5
12/07/2017

Stayed 3 nights, this trip. Ate breakfast in hotel dinning room. Breakfast is included in room price. Ordered off a limited, but very good menu. Rooms are clean, beds comfortable A/C works wonderful when it was 110 degrees outside. They allow pets for a small fee. Dinner in the hotel restaurant was very good, great choices and varied menu. Will definitely stay there again.

"Horrid Staff/Great Restaurant with great staff"

1
12/07/2017

Clean hotel, terrible air conditioners, terrible front desk staff. The 19th Hole restaurant attached to the hotel is awesome. Great staff especially Jesus - ask him for some jokes! They also prepare the complimentary breakfast for the hotel, which is awesome as well.

"Cant find a better place around. We highly recommend!"

4
11/07/2017

Best Western has a commitment to their guests. Wish there were more locations in the places we travel to. Great service. Great staff and personnel. Nice facility. FREE breakfast and other amenities. Look at this place before you book anywhere else!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you so much for not only taking the time to write this review. But your very kind comments. We so depend on these reviews in order to continue to meet our guest expectations. Thanks, Kelly Cooper GM

"Wonderful Place To Stay"

5
10/07/2017

The Best Western in Green Valley is an excellent place to stay. The whole place is spotless and the attention they give to cleanliness is great. The rooms are very comfortable and extremely quiet. Every morning there is a full hot complimentary breakfast in the restaurant and each person orders from a menu. The food is good and very carefully prepared. Staying here made our trip most enjoyable. Checkin and checkout was simple and easy. I would definitely recommend this place and I would be happy to stay there again.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Fay, I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services! It looks like we met your expectations. I hope you will look me up personally the next time you are in the area? So I can thank you personally for your business. Thanks, Kelly Cooper GM

"Will Stay Here Again"

4
04/07/2017

We travel to Green Valley reasonably often, and this Best Western offered the best value for the $$ we've had. The breakfast is a hot meal, made to order from a (somewhat limited) menu, which was a nice change from most free breakfasts where it's buffet-style. The beds were very comfortable, and the staff seemed welcoming and available to help.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! I am so pleased that we met most your expectations. I hope the next time you return we can earn a perfect score from you! Thanks, Kelly Cooper GM

"Spent a week at Best Western Green Valley Inn"

5
03/07/2017

We moved to Arizona in June 2017 and had the great luck of moving during one of the hottest Junes Green Valley has ever had. Our original plan was to stay in our motor home, but our poor generator just couldn't keep up with the heat. So, we packed up our essentials and our 2 little dogs and headed for the Best Western Green Valley Inn. We explained we weren't sure how long our stay would be since we didn't have an exact date for the closing on our house. Ashley at the front desk was extremely helpful and worked everything out for us. She was very pleasant (as were all the front desk employees). Our room was clean and comfortable. The hotel is convenient to everything in Green Valley. A full made-to-order breakfast is included with the stay and it was very good each day we were there. Highly recommend!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. I so appreciate your comment about Ashley and our front desk team. Thanks, Kelly Cooper GM

"Comfy but outdated"

4
01/07/2017

Needs updating, needs more lighting in dark parking areas, restaurant always way understaffed. Comfy environment but dated. Very nice & helpful staff! Greeting with water upon arrival was nice, daily would be even better when its 104 out!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So appreciate you taking the time to write this review. We depend on these to continue to fine tune our guest services! I assure you we hear and take serious your comments. Thanks, Kelly Cooper GM

"Clean and reasonable "

5
30/06/2017

We booked this hotel During our road trip to CA, very clean, nice bed, staff was friendly. I booked via mobile and forgot to add one more person, so we missed one breakfast coupon , the front lady talked to the manager and she gave us one. Will definitely come back next year.

"Visiting Family"

4
28/06/2017

We stayed for four nights visiting family in the area and enjoyed our stay. The room was clean, the beds were comfortable and breakfast in the restaurant was very good. We will definitely stay again when we are back to visit.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
We so appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. It looks like we met your expectations. We so look forward to having you back again! Thanks, Kelly Cooper GM

"Father's Day weekend"

5
19/06/2017

The room and staff was excellent and we had no problems. Best part of the stay at this Hotel is the Breakfast that is included and the bar in the hotel. We have stayed here the last 4 years for our trips to visit family and have had the same type of experience two or three times a year. Other family members have stayed when they have visited also the last 3 years

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Howard, So appreciate your kind words! We depend on these reviews to continue to meet our guest expectations. It looks like we met yours. Thanks, Kelly Cooper GM

"Best Western"

5
18/06/2017

We enjoyed staying at this Best Western. It has easy access to I 19 but is away from busy traffic and close to a diner with delicious food. This motel is clean and the room is comfortable. The staff is friendly and helpful.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for taking the time to write this very kind review! We depend on these in order to fine tune our guest services. It looks like we met your expectations. Thanks, Kelly Cooper GM

"Best Western style, nothing to really please"

3
03/06/2017

Best Western style seems to be brown and cream. It needs brightening up. There is a restaurant with a limited choice at breakfast(included), which is served, no self service, so the server undiplomatically said a tip was expected! Restaurant is dull and poorly lit and dinner far from ideal. Rooms OK but glad it was only for one night

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! We depend on these reviews in order to fine tune our guest services. I so apologize for not meeting all your expectations. I hope the next time you are in the area, you will ask fro me personally, so I can make sure all your expectations are met. Thanks, Kelly Cooper GM

"Family on budget that NEED swimming pool"

3
01/06/2017

We're travelling thru & didnt read all the reviews, our bad. Check their website FIRST for rates, much cheaper than when you try to register, BUT they'll give you the lower price. $72/king. It's a family "golfers" motel with OK bar/restaurant, but sort of a dark, worn out motel. Our clean "hot" room, overlooked noisy pool with kids still yelling at top of lungs at 9:30pm. We think room may be haunted: weird TV turns on/off sporatically; bedside lamp shade suddenly leans as if something pushed it; toilet flushes by itself; ac works marginally and all of a sudden turns on/off with loud "clunks". Nope, we won't be back.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Patricia, I so apologize that we did not meet your expectations! I also appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services! I hope when you return to the area, you will look me up personally, so I can make sure we meet your expectations. Thanks, Kelly Cooper GM

"Great Service - be selective about your room"

4
29/05/2017

We LOVE Best Western, and we enjoyed the service at the room we had in Green Valley. Our only real disappointment was having an AC unit that worked fine, but made an incredibly alarming noise every time it cycled off. Other than that, we were told a non-smoking hotel, but our room still had that old smoking odor. It was not that bad, but could have been a bit better.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So appreciate you taking the time to write this review. We depend on these review to continue to fine tune our guest services! I so apologize for your challenge with your air Conditioner. I hope when you visit again, you will look me up and I personally will make sure we meet all your expectations! Kelly Cooper GM

"Nice place to go to for a clean, comfortable, well appointed room. And breakfast is included!"

4
18/05/2017

We always stay @ Best Western Green Valley AZ when we visit family there. good beds, clean & comfortable rooms and a good hot cooked to order breakfast too! We love the pool area especially to sit around at night and enjoy.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these in order to continue to fine tune our guest services. Thanks, Kelly Cooper GM

"Better Than Expected"

5
14/05/2017

We , my wife and I, stayed here as part of a quick overnight trip to Tubac and vicinity. The hotel is in a great location, making it easy to get around Green Valley. It's also near the Interstate making it convenient for exploring Southern Arizona. The girl at the front desk was pleasant and helpful. Our room was super clean and the bed was extremely comfortable. We had a hot breakfast, which was included in the room price, in the on site restaurant and it was all you needed to give you a good start for a day of hiking. We will come back.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I so appreciate your kinds words! I also thank you for taking the time to write this review. It looks like we met your expectations, and I hope when you return, please look me up personally. Thanks, Kelly Cooper GM

"Green Valley"

4
13/05/2017

Rooms were excellent value with comfortable beds. Front desk friendly, quick and helpful. Breakfast, was included in our rate. The quality and service not very good. Seem short staff. Oatmeal I had was not very hot. Pancakes were stiff.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. I hope you will return to the area, and stay with us, and we will assure you that the service you received at the restaurant will be great. Thanks, Kelly

"Vacation stay"

4
01/05/2017

Hotel is nice and clean. Staff is very friendly and helpful. Pool could be a little warmer. Nice quiet place to stay. Stayed in the past will stay again - here are your two hundred characters- zzzzzzzzz

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper GM

"Great place, but old towels, breakfast is average"

3
25/04/2017

Great place but, towels are small, old and dingy looking. Using a hand towel on your face can prove to give you a rash as they are hard and feel like sandpaper. They also need to switch to body wash instead of supplying a soap bar which dries out the skin. Breakfast is okay being it's free to guests, but I would prefer to eat elsewhere. The eggs were cold and their beans tasted old. Yuck. Other then the above the staff is really great. The pool area is fun and the bar is great. Rooms are clean.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
So appreciate you taking the time to write this review. I assure you your comments are very valuable to us, and we appreciate your time and effort to let us know! Thanks, Kelly Cooper GM

"Exceptional staff"

4
18/04/2017

Room was nice, bed was comfortable. Staff was very nice and accommodating. Really know what customer service is all about. Will definitely stay here again. We were late for breakfast because we went wi the information in the room. The hostess in the restaurant still served us breakfast and was very nice and quick about it.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Carmen, I want to thank you for taking the time to write this review! We depend on these reviews in order to fine tune our guest services. So appreciate the comments about staff. That is what it is all about. Thanks, Kelly Cooper GM

"AMAZING SERVICE AND COMFORT"

5
18/04/2017

Great, friendly staff. Comfortable room and bed. Excellent breakfast included. The pool was inviting and the patio was comfortable. The bar pours a good drink. The internet & TV were easy to us. Overall 100% EXCELLENT!!

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! I am so glad that we met your expectations. We work every day to meet our guest expectations. With reviews we learn and improve! Thanks, Kelly Cooper GM

"SW tour"

5
17/04/2017

Traveling from Sedona Az to Las Cruces NM. Visited Tubac AZ. BW was conveniently, highly recommended and a perfect location. Clean, friendly, welcomed our pup, and we're extremely professional and courteous.

kelly c, General Manager at Best Western Green Valley Inn, responded to this review
Thank you so much fro your kind words! We depend on these reviews in order to continue to fine tune our guest services. Thanks, Kelly Cooper GM

"Great place, good location"

4
17/04/2017

Good hotel and an easy drive to Madre Canyon. A bit dated, but nothing bad and the hotel and it's staff were great. I did a search before our trip and did not find this hotel and glad our GPS did as we were driving for Tucson.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So glad you took the time to write this review. I want to thank you, because we depend on these in order to fine tune our guest services. Thanks for your comments! Kelly Cooper GM

"Clean, well appointed hotel, really good breakfast"

5
12/04/2017

Good spot if you're birding Southern Arizona. Clean, well maintained property, courteous, efficient staff. You order breakfast off of a menu in the restaurant (the 19th Hole). You get a good choice of 3 items included in your breakfast with coffee and juice. You can add extras for 2$ per item. You won't need to add though the breakfast was large and well prepared. Pool and hot tub in the central courtyard, workout room, and washer /dryers are available. The restaurant is open 7 days a week.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. It sounds like we met your expectations, and hope to see you again in the future! Thanks, Kelly Cooper GM

"Not a good value"

3
09/04/2017

This one of the more expensive BW hotels in the area. Having stayed at the BW-Tucson International Airport Hotel and Suites, this BW hotel - Green Valley, and now the BW-Sonora Inn and Suites - Nogales, in the same week, I can say that this hotel, although OK is over priced and not as well appointed as it's nearest competitors. Further, from the reviews I read below this not the same place I stayed at. Specifically, our room and bathroom was in need of updating. The towels were also old and thin, they are in need of replacing. We appreciated the laundry facilities, which worked well. As for breakfast, it was an embarrassing experience. Specifically, we ordered a wheat bagel and since they had run out of wheat they substituted, without telling us, a half blueberry and half cinnamon and raisin. The morning before we ordered two different breakfasts and the waitress delivered two of what my wife had ordered. I guess I really didn't need the bacon. I know this is not the hotel's property but that is where we were sent for breakfast.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
First, I would like to apologize for not meeting your expectations! I want to thank you for taking the time to write this review. We depend on these in order to fine tune our guest services. I hope when in the area again you will look me up personally, so I can assure you that we will meet your expectations. Thanks, Kelly Cooper GM

"Mini vacation place!"

5
05/04/2017

My husband and I stayed at the Best Western in Green Valley for 6 nights. We were vacationing and visiting family. I have never stayed in a hotel for longer than 2 nights in a row. This property is pleasant and while the bathroom could use some updating, we were comfortable. The staff was outstanding. Breakfast was terrific. The property is clean. It has a nice pool and jacuzzi area. Also has a small gym. This hotel is close to everything.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you so much for taking the time to write this review! We depend on these reviews in order to fine tune our guest services. Thank you for the fine review you gave us! Hope to see you again in the future. Thanks, Kelly

"A comfortable stay."

5
05/04/2017

This is a comfortable, reasonable and fun place to stay. The pool courtyard has swaying palms and a nice pool. The staff is friendly and helpful. The dining room is excellent with a friendly bar service.

"Clean, quiet and off the beaten path"

4
30/03/2017

The BW in Green Valley is a good value if you want to be away from the busy-ness of the city and also stay in a clean, professional hotel. The rooms are clean and simple, just fine if you plan to spend most of your time in the outdoors. The property is quiet yet accessible to the interstate. Several decent restaurants are within walking distance. (Note to travelers who expect great coffee: you won't find it here, or anywhere in GV.) The BW Green Valley Inn is a good base from which to explore the sourthern region.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper GM

"Wonderful hotel Amazing staff."

5
26/11/2016

We stayed here for a week with our grandsons. The room was very clean as well as the entire hotel and grounds. Pool could be a little warmer but the hot tub was perfect. If you want to sleep in and you hang the privacy tag on the door the maid leaves a card for you to notify the desk if you want service before 1:00. This worked great for us and the maids were always cheerful and happy to help us. All the staff was wonderful, each person on the staff speaks when they see you. Several times we had questions and asked the desk person. Kimberly is the person we talked to most often. From pool towels to dinner suggestions she was a great help. Having just come from a family funeral Kimberly showed such empathy. She shared she had recently had a young friend die. Having that connection meant so much to us. When you are about to pull your hair out trying to get a child's iPad hooked to the internet and someone figures it out for you that's service. The staff in the restaurant was great. Breakfast was no problem you pick up a pass at the desk and it's cooked to order. You have quite a few choices. We didn't go hungry. We ate lunch at the restaurant twice during our stay. Lunch menu was great. Burgers were amazing. Now dinner is another story, the food was wonderful. Our grandson is autistic and decided for dinner he wanted Frosted Flakes cereal. The staff was so good and they let him order his Frosted Flakes, I had them bring them as soon as they could and I took my dinner that night to eat in the room. Which is another great option when it's time for the kids to get ready to settle down for bed. I also have to say we stayed right across from the elevator and never heard a thing. Thank you for offering such a great place to stay. We will repeat customers.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
We so appreciate your comments, especially about our staff. The staff main goal is to meet our guest expectations at all times. I so thank you! Kelly Cooper General Manager

"Quite a surprise.."

4
21/11/2016

I was sort of torn on whether to give 3 stars or 4 stars, but the pluses outweighed the negatives. Some positive things.. Location - Convenient to where I needed to be to visit my relatives. Good central location. A Walgreens is within walking distance if you need to pick anything up. Breakfast - included with my stay was breakfast. I was quite surprised that this wasn't a typical hotel buffet breakfast. In the morning we had to stop by the front desk for coupons for breakfast at the attached 19th Hole. In the restaurant you're given a menu where you can have coffee/tea/soda and juice, and then your choice of 3 items: 2 Eggs, Omelet, Bacon, Sausage, Ham, Toast, Cereal, Breakfast Pastries, Bagel, Fresh fruit, whole fruit, etc. besides the convenience of having it cooked to order, it was quite good too!. If you're not a guest of the hotel the same breakfast option is available for $5.99 without the beverages. Rooms-Comfortable and spacious. Ours was poolside, and also had a mini fridge and microwave. Housekeeping- they were great. Never needed to ask for more towels, or to have room serviced. The one morning, we were running late so left the Do Not Disturb sign on the door when we went to breakfast. When we got back, there was a note in the key slot to notify the front desk prior to 1pm and they'll be happy to stop by and service the room or visit the front desk after 1pm and we can pick up sheets/towels. Some Negative Things.. A tad outdated- the room was not that up to date. Most hotels nowadays have a lamp with outlet convenient for recharging. The outlet by the lamp between the beds was occupied with the clock and the lamp. The next closest was the outlet by the sliding door near the desk, or on the other side of the bed near the wall. Just not ideal. A simple swap out of that one lamp between the beds would solve this issue. Bathroom-the tub was slow to drain, and the towels were very skimpy. Safe-unless I missed it for the 3-day stay, I didn't see an I room safe.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review, and the fact you gave great detail, gives us so much to review. We depend on guest like you to kept fine tuning our guest services. We want to meet all guest expectations, and reviews like yours are so helpful. I thank you for being our guest and giving us great feedback. Please the next time you are in the area, look me up. I would love to thank you personally. Thanks, Kelly Cooper General Manager

"Great hotel, great value"

4
18/11/2016

I recently stayed for 5 nights at the Best Western Green Valley and was very satisfied. Everyone who works there, from the front desk staff to the bar/restaurant employees, to the housekeepers, went out of their way to make sure everything about our stay was great. The rooms are clean and functional. The pool and spa are both very nice. The complimentary breakfast goes far beyond the sad croissant/fruit disaply you see at a lot of places - it includes a variety of foods like eggs cooked to order, potatoes, and the like, and was delicious. Best of all, the price was comparable to other area hotels that are not as nice. I would absolutely recommend this hotel.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for being our guest! I so appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. It certainly sounds like we met your explanation's, and we hope to see you again in the future. Thanks, Kelly Cooper General Manager

"Excellent place to stay in Green Valley"

4
01/11/2016

Clean, quiet room with plenty of room. The recently installed elevator to the second floor has been a very welcome addition. The staff are friendly, and the included hot breakfast is wonderful. I stay in Green Valley quite often when visiting my father, and, for me, the Best Western is the the best choice for high quality at a reasonable price.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So glad you have a nice visit to the green valley area. And you choose to stay with us. Your kind words are so appreciated, because we depend on these reviews in order to continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Nice Motel Location for Madera Canyon Hiking"

4
26/10/2016

This is a convenient motel for touring around the Green Valley and Madera Canyon Recreation areas. We stayed in a first floor room and it is highly recommended that you check your room our for the noise factor of your, in the wall, air conditioner unit. Ours was rather, which may be expected for an older property as this one is. The in-house restaurant is very good and a real plus for convenience and breakfasts are served here too.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Appreciate you taking the time to write this review. We depend on these reviews to continue to fine tune our guest services. Yes we are an older property, but we continue to upgrade in order to meet our guest expectations. I hope you will see the differences the time you are in our area. Thanks, Kelly Cooper General Manager

"A few days away and wanted to visit Tubac & Santa Cruz spice company"

4
23/10/2016

Our room was very standard for Best Western. A cleaning smell when we first arrived but that dissipated very shortly. The surroundings were very quiet. The bed and the pillows were quite comfortable. The cooked to order complimentary breakfast was basic but very good. Service staff at the front desk and the restaurant were friendly and helpful.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review. We depend on these reviews in order to continue to fine tune our guest Your comments show us that we are listening to our guest. I thank you so much for your kind comments. Kelly Cooper General Manager

"Visit the area easily from this hotel"

4
17/10/2016

This Best Western is located in a quiet area, with lots of restaurants and shops within walking distance, and is positioned for visiting lots of fun places including Tubac, Arizona wine country, and Madera Canyon. The friendly staff really added to making for a good stay. The hotel seems older, but the rooms are a good size with a fridge and microwave, and the property was comfortable and clean. Although we expected the regular Best Western buffet breakfast, the breakfast was available in the hotel's restaurant with a special menu offered to hotel guests. When I said that I missed the bustle of the Best Western breakfast buffet, my husband disagreed and said that he was enjoying the quiet restaurant and being served.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Eva, I want to thank you for writing this review! Your kind words about our staff are most appreciated. We depend on reviews in order to fine tune our guest services. Your experiences with us shows that our staff always puts the guest first. Thanks again for taking the time, and hope to see you again in the future. Kelly Cooper General Manager

"Best Western Green Valley"

4
17/10/2016

Clean rooms, quick check in and out. Free breakfast was below average, made to order, but not very good. OJ was some kind of wierd sweet drink, "omelette" was greasy with a wedge of velveeta. Bartender had a camo baseball hat and T shirt and was telling stories about his girlfriend's misadventures... not professional.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Newton, I appreciate you taking the time to write this review. We depend on these in order to continue to fine tune our guest services. I apologize for not meeting your expectations in our Restaurant. I hope you will in the future report to our Hotel and we will make sure that we do in all area meet your expectations! Thanks, Kelly Cooper General Manager

"Pleasant Stay"

4
16/10/2016

Hotels in Tucson where we usually stay were all overpriced and solidly booked because of the AZ - USC football game. Exploring further we discovered the Best Western in Green Valley. While getting to our meeting in Tucson took a bit longer on Saturday morning, our stay was very pleasant. The on-site restaurant, 19th Green, was a lovely surprise for dinner Friday night, and the provision of coupons for an actual breakfast there (rather than the usual rubbery eggs and sad fruit buffet offerings at most places) was a treat. We would definitely select this hotel for the next meeting occasion.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Janet, I so appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. Your experience in the Restaurant, we so appreciate your kind words. Also your pleasant stay with us. Look forward to when you are in the area again, I you will look me up. Thanks, Kelly Cooper General Manager

"More than what we expected"

5
10/10/2016

Checked in a little after 6 and was greeted by Kimberley at the Front Desk. She was very welcoming and upgraded our room upon request (BW members). This was our first night on a 7 night trip across the SW and this was much appreciated after a long day of flying. We enjoyed the pool and the hot tub both in the evening under clear skies and warm breezes. The property is immaculately clean and all staff were very helpful if called upon. The beds were comfortable. The breakfast was sit down, served, by Fernando, in a nice restaurant setting. The food was good, coffee was hot and fresh and Fernando was a great source of local information. We were craving Mexican, and Kimberly sent us to El Rodeo just down the street. Our trip is almost over and we've found no Mexican food in our travels that compares to what we had that night The margaritas were terrific, the found fresh, and we enjoyed hearing the chefs singing in the kitchen. Locals were packing the place. BW remains great value for our dollar and we look forward to visiting Green Valley again. And.....after much searching for a styrofoam cooler at every store we could think of, we mentioned it to Kimberly, who had one in the back another guest had left. She freely and gladly gave it to us and it stood the test for the week. Thank you Kimberly and Fernando for making a big difference to the start of our week.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Sherley, We depend on these reviews in order to continue to fine tune our guest services. Your comments about our staff are so appreciated and how they went the extra mile to make sure your visit was pleasant and enjoyable. I sure hope on your return trip to our area, you look me up personally, so I can too asset you in any way. At your service! Kelly Cooper General Manager

"EXCELLENT VALUE"

5
06/10/2016

This hotel is clean, quiet and safe. The staff are friendly and courteous - ALL the staff. The breakfast is made to order: not buffet style you see in most hotels. The rooms are spacious and very quiet; the TV actually has a channel guide: something missing in 99% of the places i have stayed this year. There is also a good hair driver, shampoo, conditioner etc. A sign in the bathroom says to ask the front desk if you forgot to bring something such as toothpaste. I will definitely stay here again and will highly recommend it. Great value for less than $100 per night!!!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Livingstone, I am so glad you found our Hotel provided you all the services you desire. We depend on these reviews in order to fine tune our guest services. I want to thank you for taking the time to write this very kind review. You pointed out how we are very different from most Hotel. We fell we are because we are here for our guest and that is the focus of all staff. At your service, Kelly Cooper General Manager

"Green Valley Best Western"

5
26/09/2016

We really enjoyed our stay at this Best Western. It had been a long time since I have stayed at a Best Western and I was pleasantly surprised. The hotel was very clean, the staff were great and they had a really nice restaurant/bar. The complimentary breakfast had to be the best I have had at any other hotel. I would definitely recommend this hotel to anyone who is visiting the Tucson/Sahuarita/Green Valley area.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Deborah, I truly appreciate you taking the time to write this review. Your comments about our staff,cleanlyness, and food service is exacting what we want to always provide for our guests. I thank you for your kind words and look forward to seeing you again in the future. Please look me personally up on your next visit to the area. Kelly Cooper General Manager

"GV visit"

3
17/09/2016

Nice hotel. Clean, quiet room. Free breakfast was good. Service extremely slow -- waited over 20 minutes to be even acknowledged two days in a row. Hotel should add a buffet option or hire more waiters.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Susie, First I want to apologize for the service you experience in the 19th Hole! I do want to thank you for taking the time to write this review. By doing so it allows us to continue to fine tune our guest services. I hope the next time you travel to this area you will stay with us, and contact me personally, so I may thank you again, and make sure we meet all your expectations. At your service, Kelly Cooper General Manager

"Best new favorite for us"

5
14/09/2016

We travel through this area often and now we know where we will be staying from here on out. Super pleased with everything. Great night's sleep on comfy bed and pillows. A/C worked flawlessly, room very tidy. I wish we had been given password for internet upon check-in, that would have been nice.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review and your kind words! I am so sorry you did not get the password for the internet. They are all printed on the key cards at check in, but the front desk should be pointing that at. I do apologize for that not happening. Sure look forward to your next visit, and please look me up when you are in the area. At your service, Kelly Cooper General Manager

"Convenient and Great Breakfast"

4
14/09/2016

Needed a dog friendly hotel close to Saguaro National Park and this Best Western fit the bill. Clean and comfortable for the most part; the pool was a bit chilly and had quite a few bugs in it in the evening, but not horrible.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Jane, Certainly appreciate you taking the time to write this review. I am so glad you are happy about Pet friendly! I do apologize we did not meet your expectation for the pool, but I assure you on your next visit, that will not be the case. Please look me up on your next visit to the area. At your service, Kelly Cooper General Manager

"Best Western, Green Valley, AZ."

5
13/09/2016

This was the second visit to this hotel, and once again, I found the staff warm friendly and extremely helpful.It's good having a large restaurant on the premises as there are few nearby. I will be staying here again.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
John, I want to thank you for taking the time to write this review. It is so great to hear that our staff continues to give great service, and always friendly. We depend on these reviews in order to always fine tune our guest services. Certainly look forward to your next visit, and please look me up personally. At your service, Kelly Cooper General Manager

"Nice hotel"

3
11/09/2016

I stayed here for seven days. Check in and out was easy. My room was a little small, but fairly clean and modern. Pool was nice. Fitness room had three pieces of exercise equipment. The free breakfast in the attached restaurant was a nice feature. I was on the first floor and my room was quiet with the exception of a car alarm that went off in the middle of the night. Only negatives things were a broken shower handle, that was fixed, and a broken hair dryer that was never fixed. Bathroom could have been a little cleaner. Overall, not bad for the price. I had a 30% discount coupon which helped.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank for taking the time to write this review. We depend on these in order to fine tune our guest services. I am certainly pleased you found the staff friendly and good service, and you enjoyed our pool. I hope when you are in the area again, that you will look me up personally, so I can thank you for your business, and take care if any services you need. At your service, Kelly Cooper General Manager

"Friendly Hotel Staff, Terrible Restaurant Service"

3
11/09/2016

This hotel always has friendly people. The hotel has been updated and is nice for the area. Restaurant service for breakfast is always hit or miss. It is never properly staffed. The restaurant is owned separately from the hotel, but is a reflection on the hotel itself. There are times you might wait 5-10 minutes just to be greeted and served coffee. If you want a hotel where you can get your breakfast in a timely manner, stay elsewhere.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Jillp, I first apologize for the experience you had at the Restaurant! I personally will make sure that does not happen in the future. I do want to thank you for your kind words about our staff. We take these real serious, so we can continue to fine tune our guest experience. Please look me up, when you are in the area in the future. At your service, Kelly Cooper General Manager

"Would highly recommend"

5
09/09/2016

We just returned from a one week stay at the Best Western,Green Valley. This place rocks. The staff, housekeeping, waiters/waitresses go above and beyond when it comes to friendliness and customer service. We were lucky enough to run into the hotel manager, Kelly, and he was totally awesome. I had a very minor issue with the lights in our bathroom and he assured us he would get maintenance to take a look at it. Within a half an hour, he tracked us down in the restaurant to tell us that maintenance had checked out the problem. The breakfast, which is included in the price, was teriffic. We ate there for dinner on two occasions, and food was excellent. The rooms were exceptionally clean. If you are going to be in the Green Valley area, I would definitely recommend this property.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Judy, I so appreciate your kind words! I also appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. Hope to see you in the near future again. We want to continue to give great service to you and all guest. Best regards, Kelly Cooper General Manager

"Green Valley's Best Western a great choice"

4
11/08/2016

I travel to SE Arizona nearly every year for birding, sometimes with tours, sometimes with friends. But when in Green Valley, I always check in at the Best Western. Besides Green Valley being a good location for branching out to bird a number of nearby locations, birders receive a very welcoming discount upon registration! Breakfasts are very good where one can simply order off the menu. Clean, comfortable, nice amenities await you. I will be back next year to Green Valley's Best Western!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Sandpiperjourneys, First I want to thank you for taking the time to write this review. We depend on these in order to fine tune our guest services! Also I am so glad each year you visit our area, that you find the Best Western very welcoming with a good rate and breakfast. We look forward to seeing you again in the future. And I hope you will look me up personally. At your services, Kelly Cooper General Manager

"Great Hotel"

5
08/08/2016

Perfect...I am a travel agent and travel frequently. This hotel is clean, friendly and well cared for. The complimentary breakfast was an added value! The hot tub was heated and situated by the outdoor pool. Both have wheelchair assist. We asked that our room be pool access and it was...just steps to the gate.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Janette, I truly appreciate you taking the time to write this review! I am glad you had the opportunity to use all our amenities. You stated you are a travel agent. Now you know who we are, I hope you will send people our way. I hope you will look me up the next time you are in the area. I would love the opportunity to meet you personally. At your service, Kelly Cooper General Manager

"Great place in Green Valley"

5
08/08/2016

When visiting family in this area, this location meets all our needs. Restaurant and lounge are an added bonus. Would definitely be back the next time we visit. The staff has always been very courteous and helpful to us.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Deanne, I so appreciate your comments about our Hotel! Especially about the service that our staff provided you. Thank you so much for being our guest, and I hope you will look me up the next time you visit. So I can thank you personally for your support. At your service, Kelly Cooper General Manager

"My move to Green Valley"

5
29/07/2016

It was a vert excellent hotel experience, For a minimum fee, they accepted my cats. The hotel was very clean and the staff was friendly and helpful in every way. The breakfasts were very good, as were the lunches. The staff was very helpful and helped me find my way around Green Valley.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Christa, I am so pleased you found your stay with us so pleasant! We work hard everything to fine tune our guest services for all our guest. By you writing this review it means so much to our staff. They always want to be friendly and help our guest in everyway. By the way welcome to Green Valley. You will love it here. I have been here for 14 years, it is great town and friendly residents. Kelly Cooper General Manager

"Convenient"

4
24/07/2016

My wife and I are looking for homes in the area and stayed at this hotel. It is convenient to the Interstate and only a 20 minute drive to the airport in Tucson which was a plus for us. We had a King room on the back side for 2 nights and have no complaints. The room was nice, clean and suited us quite well. Only clink was the bathroom door didn't close entirely but a minor fix. The restaurant on premises is called "The 19th Hole" and also serves as the breakfast location. Before breakfast get a voucher to use and you pick 3 items from a list of different breakfast items. It was plenty for us but if you need a lot then you can buy your own. The food was good at breakfast and supper. All in all, a very good, quiet and affordable place to stay if you are in the area.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depends on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Keep On Searching!"

1
06/07/2016

Even by the standards of "not much else to chose from," this was a poor choice. The room was dark and dingy with extremely tired furnishings. The same could be said for the bathroom. It was small, with very undersized towels and plastic cups. We couldn't wait to check out and head for our next destination.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so apologize for not meeting your expectations! We depend on these reviews in order to fine tune our guest services. I hope when you plan to visit this area in the future you will give me personally an opportunity to have you be our guest and reach your expectations. Thanks, Kelly Cooper General Manager

"Great room and price"

5
05/07/2016

Very nice room and great bed. Had big TV, wifi, and coffee available 24/7. Good breakfast and shower was awesome. No bad remarks at all. Highly recommended!!!! Very quaint town and quiet at night. Very friendly staff. Definitely will stay again

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Friendly staff"

5
28/06/2016

Needed a place to stay while having house floors done. They were great. Coffee bar all day. Clean hotel. Dog friendly.Location is right of freeway. Restaurant at hotel. Full service with bar. About a 30 minute ride into Tucson.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this review. We depend on these in order to fine tune our guest serves! Thanks, Kelly Cooper General Manager

"Hallways and rooms need to be renovated"

3
25/06/2016

Didn't care for their limited breakfast voucher program where wait staff was involved (ate in the property restaurant) requiring a tip. Outside of property and pool area is updated. Rooms need to be renovated.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
We so appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Great Lodgings in Green Valley"

4
11/06/2016

Stayed here twice in April, both overnight stays. First room was on the east side, which overlooked the back of the mall parking lot and was very quiet. The second stay we were assigned a room on the north side overlooking the staff entrance of the restaurant, which we quickly found annoying as staff would spend their breaks smoking and/or talking on their cell phones. We weren't sure if it would continue throughout the evening and since the room had an odor of stale Chinese food, we requested a different room and were graciously assigned one again on the east side which was much better. One stay we had a king bed and the other two queen beds, and both were very comfortable and clean. King room had an easy chair but can't remember if the 2 bed room did. The windows opened which is always a plus (at night we noticed a little freeway noise but it wasn't obvious during the day), but like many hotel/motels nowadays, the exterior wall air conditioner/heater was a little noisy so sleeping with it on could be a problem. Like a few other BWs we've stayed at, bathroom tended towards the small side but the shower was strong and the toiletries were nice. Wifi was also good and there are a few restaurants within walking distance. A hot breakfast was served in the restaurant and was very good and service was excellent (we did go early, though). Staff were always gracious and welcoming. The room rate was excellent for a Best Western and if we were to ever visit Green Valley, we would select this over the Comfort Inn which is a little too close to the freeway. We did have to use our GPS to locate as the BW sign can't be seen from the freeway and getting to it was a little convoluted (required doing a U-turn a block up the street).

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review ! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Great place, great value"

4
09/06/2016

I travel a lot and have stayed in many hotel properties, including Best Western. This is one of their finest properties. I recommend highly and will stay here again. The staff was friendly and professional and very helpful.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Extraordinary 8 Night Stay...."

5
07/06/2016

Exceptional attention to detail every day, all day...housekeeping so clean and thoughtful, everything in the hotel worked perfectly, super clean throughout the entire hotel, quiet, everything one could ask for, was FOR REAL. This was such a rare experience in a hotel, I felt everyone at this Green Valley, AZ Best Western deserved, and had truly earned praise from a picky guest, who left with a smile, and a promise to myself to write a genuinely honest account of my stay. WELL DONE, and thank you. Rhonda

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Rhonda, I want to thank you for taking the time to write this very kind review! We depend on the reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Conflicted Stay"

3
02/06/2016

This is a conflicted review. My husband, two children, and myself came to visit my grandparents. After a crazy delayed flight experience, we found ourselves arriving to Green Valley several hours later than planned cutting into the precious time with aging family. Upon arrival, there was no staff at the Best Western. As in, zero. We rang the bell on the front desk several times. I even tried calling their phone number and could see the front desk phone sit there and ring. We pondered whether we should leave and find another hotel. My husband ended up going to the adjoining restaurant/bar asking their staff for assistance. The bar manager was very helpful and tried calling the hotel manager with no response. After trying to check us in herself, she found where the missing hotel desk manager had preprogrammed our room keys and allowed us to check-in. In Best Western's defense, the manager was extremely apologetic the following day and comp'ed us the first night's stay. The room itself was adequate size with 2 queen beds, wifi, and free breakfast at the adjoining restaurant. The room is clean, but definitely worn. The breakfast has to be ordered from an ala cart menu and is a little slow to arrive. But the food was enough and decent quality. For the cost and the location, the Best Western is still an adequate place to stay and we would consider it again.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I thank you for taking the time to write this review. We depend on these in order to fine tune our guest services! I do remember speaking with you, and I so apologize for the inconvience you had to have. I assure you that will not happen again. I do thank you for bringing this situation to my attention personally. Thanks, Kelly Cooper General Manager

"Good stay, great location"

4
25/05/2016

My wife and I were here for four nights and the facilities were very good. The included breakfast was well cooked to order, from a modified menu of the regular menu which you could also order from. Get a room facing the pool. The room could have used two comfortable chairs to instead of perching one of us on the bed to watch the tv.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Just right."

5
18/05/2016

The place was clean, the food was great and I had a quiet room as requested. It was a easy drive from the Tucson airport. I came to pray at a funeral, and the motel is close to the church and cemetery Thank you.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Stay @ Home Vacation"

4
15/05/2016

Stay was great, just waiting for a table at breakfast, the restaurant was kind of unstable as to the seating of the guests waiting for a seat, also no ID was asked for to show I staid at the Best Western

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"nice trip"

4
03/05/2016

hotel was very good to excellent except for the free made to order breakfast. was cool to cold. make sure it comes to your table at least very warm to hot. excellent location to see most of the sights around Tucson. out of the hussle and bustle of the city but close to everything.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review. We depend on these to continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"One night's stay"

4
02/05/2016

This is a really good BW hotel. All the staff were extremely friendly and seemed genuinely keen to make the stay enjoyable. Partook of an early morning swim in the pool which was, to say the least 'refreshing', but the rooms were comfortable and the cooked to order breakfast was better than most BW hotels I've stayed at. Would have happily have stayed longer but the intention was for the hotel to be a one night crash-pad after the trip from London to Phoenix. Hit the mark on all accounts.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for your kind words, and taking the time to write this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Best Place in Green Valley"

4
02/05/2016

This Best Western is the best place I've found in Green valley. It has a restaurant attached to it so it've very easy to stay here. Some issues with bathroom repairs but these are minor. I've stayed here two or three times now, and would return.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you so much for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"A great night's sleep"

5
01/05/2016

Staff was very courteous and friendly. The in house restaurant food was fair, palatable. The relationship of the elevator to the parking spot to the room was not the greatest but at least there was an elevator which I was thankful for since I was driving all day and did not want to hoist my luggage up a flight of stairs.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate your kind words, and taking the time to write this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Good Nights Sleep at a Value Rate"

4
30/04/2016

We were trying to stay at the Tubac Golf Resort but they were sold out. Per Trip Advisor this seemed to be the next best option. We were very pleased with our room. The bed was very comfortable, the staff were very friendly and we enjoyed the complimentary sit down and order off the menu breakfast. Other reviews made the breakfast seem poorly done, but we had no problems getting served in a timely manner and the food was as good as any other breakfast restaurant. For the money, I thought this hotel offered great value.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review. We depend on these in order to continue to give all guest great service! Thanks, Kelly Cooper General Manager

"Still as good as Ever"

5
30/04/2016

This place is warm, friendly and great value for money. The area around the pool courtyard is inviting and well sheltered from the roads. A little oasis in the desert! Food is good in the 19th Hole and the staff helpful. We've been here 3 times and it's never disappointed. The area is genteel but had some good eateries very nearby.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these reviews to continue to fine tune our guest services, Thanks, Kelly Cooper General Manager

"Good Value, Splendid Location"

5
26/04/2016

This motel was very clean and comfortable. We especially liked the bed. The motel has all the amenities you might want. The location is superb, with many activities within easy distance. We would highly recommend this motel.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for not only taking the time to write this review, but your very kind comments! We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"A good hotel for reaching interesting areas of Arizona"

4
23/04/2016

In general a satisfactory hotel - slightly impersonal because of its size but all staff were friendly. Good pool and jacuzzi- fitness room looked good though we did not use on this occasion.The evening meal in the restaurant was good - the breakfast included in the room rate was indifferent.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these to continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Good Service & Quiet"

5
22/04/2016

This is a wonderful place to stay with clean well kept rooms and it is quiet too. They have a nice pool with a spa. The breakfast is served free in there restaurant. The staff was cheerful and always willing to help with any request.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these reviews to continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Green Valley Best Western"

5
17/04/2016

This is a very nice place to stay. They have the best breakfast ever. The restaurant and bar are right in the hotel, so you don't have to leave the hotel. I stay here every time I come to Green Valley.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so thank you for taking the time to write this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Clean, quiet and free breakfast"

5
16/04/2016

The room was comfortable. We loved the pool and hot tub. Ate at the restaurant for dinner and got the free breakfast. People, the free breakfast was an order-off-the-menu breakfast, not a nasty hot bar. That alone will bring me back. You do have to choose from a special part of the menu for the breakfast, but the had a fantastic selection, wasn't cheapo.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to respond to this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Nice and quiet"

4
13/04/2016

Very nice room, great beds and wonderful pool and jacuzzi. Only thing I had to complain about was the water in the tub. Hot and cold were reversed and never had really hot water to shower with. Always just warm enough not to be cold. Stayed 5 nights, showered different times of the day and was always just warn enough. Complained twice but never had good results.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review. I also apologize for the inconvenience you had with the hot water. I assure you on your next visit, that will not be the case. Thanks, Kelly Cooper General Manager

"Always happy to stay at BW"

5
12/04/2016

And this one is another good BW, with great food too! Only sad thing is that we drove here for a memorial and a wake, not a happy event. Having a good BW in this city was very convenient for us, and this is a very pretty town/city.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Good place to stay"

4
12/04/2016

Hotel and staff are excellent. The best thing about the free breakfast is that it is free. Waited 45 minutes the first morning and left to eat elsewhere the second as the line was long and there are few wait staff. Food not worth waiting for.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! I apologize for your disappointment for breakfast. I hope you will return to the area and see that the challenge you had, is no longer the case. Thanks, Kelly Cooper General Manager

"Amazing property! Service & Quality #1"

5
11/04/2016

We travel thru Green Valley each year. Our 1st visit to this property but will look no more in the future. The entire staff from registration to housekeeping were simply amazing. The restaurant/ sports bar was just what the doctor ordered after a long day of travel. Easy to find between I-10 and I-19 is very appealing. Breakfast was amazing! We look forward to our next visit. Kudos to all!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this kind review. We depend on theses reviews in order to fine tune our guest services. Thanks, Kelly

"was very good except the complains was not taken care. the restaurants servers was not that pleasant."

4
07/04/2016

Our stay was ok, but my complains was not taken care. The rooms that was assigned to us, was ok. Bathroom was also clean. The pillows was not enough and it's too soft. Was not given a receipt when we check-out. How do we know how much we are supposed to pay? I was told, it will come through the mail..

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I do want to thank you for taking the time to write this review. We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"HI Y'all"

4
01/04/2016

Free breakfast and friendly staff. Hot tub and pool. Elevator to second floor. Sometimes there was entertainment in the lounge/bar - fun. I cannot think of anything else to say. How many more characters do I need to get off this screen?

"Dining room VERY poorly organized"

3
29/03/2016

The hotel is very clean and quiet. It is an older hotel, but has been updated. The decor is very nice, with a warm, welcoming affect. The problem was the dining room. The hotel offers a free made to order breakfast. The problem was - we couldn't get in. There were tables available. But the kitchen was behind. If we had stayed, it would have been a fifteen minute wait. This in my opinion is poor management. Would it not be advisable to have enough kitchen staff to accommodate the number of guests in the hotel??????

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! We depend on these reviews in order to fine tune our guest services. I so apologize for the inconvenience you had in the 19th Hole for breakfast. I hope when in the area again, you will be our guest and see that your service in all area is the best. Thanks, Kelly Cooper General Manager

"Affordable, nice, and free breakfast"

4
28/03/2016

With my military discount, this was the most affordable hotel in the Green Valley area. There was nothing really special about this hotel, but the rooms were clean and the staff was friendly. The pool was very small, but made my daughter happy. My two favorite things about this hotel were the free coffee and tea bar and the free breakfast. Although the breakfast wasn't anything special, just basic fare, it was a big step up from the usual continental breakfast that is free at other hotels. The breakfast was made to order. We each got to pick three individual items from the menu (such as pancakes, sausage, fresh fruit, oatmeal, eggs, etc.) and a beverage. Since the breakfast is made to order, make sure to give yourself plenty of time, unlike a buffet or continental breakfast, you can't just grab and go. This is not a fancy hotel but it is very affordable and I felt that I got my money worth. It was also convenient to be right across the street from Walgreens. Having a restaurant in the hotel is always a plus too.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Comfortable, Clean, Quiet"

5
25/03/2016

Great location just off the highway in a quiet, residential area. Rooms are well appointed, clean & well maintained. Hotel & restaurant staff are friendly, helpful & efficient. Nice bar/restaurant & a nice pool area. Hot breakfast included with the room charge.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you so much for taking the time to write this review! We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Good Hotel and Pet Friendly"

4
23/03/2016

We stayed for 1 month and was pleased with the Best Western. Great location with many golf courses, 2 casinos, and many attractions. Our rate included a good breakfast with a variety of items. The 19th Hole restaurant is attached to the hotel and has really good food. The housekeeping staff went out of their way to make our stay very enjoyable. Our only problem was incorrect billing. The pet charge is only for the first week, and we were being billed for entire month. This had to be corrected twice. Otherwise, we enjoyed our stay and would recommend this hotel.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so thank you for taking the time to write this review! We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Excellent choice in Green Valley!"

5
21/03/2016

Excellent 2 night stay ~ helpful staff, good amenities, quiet and comfortable room, excellent internet, ample parking, nice restaurant with very pleasant and accommodating staff, great location for services and restaurants. Would stay there again and would recommend to friends in the future!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review. We depend on these reviews in order to fine tune our guest services. Also thank you for your very kind comments. Thanks, Kelly

"Lifesaver for us! "

5
20/03/2016

The Best Western was a life saver for us. Originally, we booked at the Comfort Inn which was horrible. We were able to get in at the Best Western and our stay was fantastic! The pool, jacuzzi, workout room and 19th Hole restaurant was Great! We had made to order breakfast that was wonderful! The breakfast was served from 6 am to 11am. The staff was very nice and friendly! They had a convenient coffee station that made fresh coffee everytime! We will definitely book here again!

"Professional Appearance"

5
20/03/2016

The staff was professional. The room was comfortable. The restaurant prepared good meals. Highly recommend Best Western. When we use the internet to reserve a hotel room, we definitely look at the reviews of the previous customers.

"An item was stolen from my luggage at this hotel."

2
15/03/2016

Room was noisy and the rate on a Sunday was high at $121 with tax for this hotel. Further, I left one bag on the bed as I went to the Ace hardware next to the hotel. When I returned a check had been stolen from my bag. I had come up from Mexico to cash the check on an American bank. Ruined my whole trip.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I do appreciate you taking the time to write this review. I so apologize for the fact you experienced noisy conditions. As far as your Chase Cashier check goes, I hope you have found it, or certainly call the bank to check on the Cashier check. I know no one can cash that but you with your ID. The Bank should certainly help you out. I am so sorry you have the impression that someone came into your room and took your check. We have never had anything like that at all. I just so hope you found your check! Sincerely, Kelly cooper General Manager

"Good Stay at Best Western in Green Valley, Arizona"

5
15/03/2016

Really one of the nicest hotels we have stayed in. We usually try to stay in clean inexpensive hotels that accept our very old dog. This was way above the former and they treated us with our dog very well. We enjoyed, for us, the extra luxury and loved this hotel. It is in a quiet place and most hotels we stay at when we travel are just off the highway and I am always looking for a hotel in a quiet place. All eating establishments are near by. Really like this hotel.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. Also for your kind words. Thanks, Kelly Cooper General Manager

"Green Valley Best Western"

4
14/03/2016

We came to green valley to visit friends. We stayed for five nights and would come back from a long day of sightseeing. The restaurant has very good food. Breakfast is too small. Hotel could use new mattresses along with better towels.

"Lovely Hotel"

4
08/03/2016

We have stayed at this Best Western in Green Valley on several occasions and always find it clean and inviting. The restaurant offers good food and the free breakfast is hot, tasty, not to mention free. The staff is friendly and helpful.

"pleasant stay in the sun"

5
08/03/2016

This stay was our 4th. My 92 year old mother enjoys the convenience, comfort, and reading by the pool. the staff is warm. the rooms are comfy. The breakfast, while included, could be better. The location is in the midst of a nice sample of stores.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thank, Kelly Cooper General Manager

"Best Western Green Valley AZ = recommend"

5
08/03/2016

This is a great hotel for your basic needs. Clean, quiet, well maintained. It has the basics plus a nice but small pool and jacuzzie and an exercise room. Internet service on the first floor is good. On the higher floors in the past it's been less than optimal.

"Very comfortable hotel"

4
07/03/2016

All in all my husband and I were very pleased with Best Western Green Valley Inn. Across the street was a Walgreen's and several restaurants, also the Wednesday morning Farmer's / Craft Market, which is worth a visit. The front desk, staff and maid service were very friendly and polite. The room and bed were quite comfortable. WiFi was good. The microwave and fridge were appreciated. We enjoyed the pool the first day, but didn't use it subsequent days because of the chlorine (no worse than other pools). The railing to the hot tub and pool was unstable, take care. Also the steps were not well-painted, easy to trip. The pool area was a pleasant place to sit. The other guests were very friendly. Green Valley, being a haven for the retirement crowd, we were not annoyed by screaming children at the pool. The breakfast was very good (except for the canned fruit cocktail). The downside was having to wait for service, as opposed to buffet. The freshness was worth it if you don't mind the wait. Always being in a hurry I was sorry there wasn't room service or the ability to order by phone and run down to pick it up to be eaten in room or poolside. Plenty of free parking. Be advised the rooms are built around the pool in a large rectangle. Our room, #251, faced the back parking lot and was a long walk from the lobby. Although we had a somewhat nice view of the mountains, we were awoken Thursday morning at 5:30 by a garbage truck that was loud enough to wake the dead. In spite of these minor complaints we enjoyed our visit and would stay again.

"Nice Place to Stay"

4
07/03/2016

This hotel is conveniently located. It is clean, the service is good and food is excellent at restaurant. Needs a little facelift of halls and rooms, but not bad. Only thing is restaurant/lounge is very ugly, little run down and dark. The food is very good though, so unfortunate that atmosphere doesn't match.

"Disappointed"

2
06/03/2016

I accidentally made the reservation for the wrong date. Neither TripAdvisor nor Best Western would work with me to change to the correct date. We have stayed here before. Yes it was my mistake but disappointed we spent money and didn't stay there.

"Three nights in Green Valley"

5
06/03/2016

A very good hotel overall; nice, well-appointed quiet room. Most of the staff were very attentive and often went beyond expectations to help. Nice surrounds and ample free parking. Complimentary breakfast was taken in the attached restaurant which is run as a separate business; I got the impression that we complimentary breakfasters were not considered highly by the restaurant staff. Some of the restaurant staff were professional and friendly, others seemed to hate their job and treat the customer with scarcely concealed contempt.

"Traveling with Pets"

4
04/03/2016

We stayed at Best Western with our pets, two pretty good size dogs. It worked out very well. The room we were assigned was very convenient for our needs. We were on the ground floor and close to an outside exit. Our room was spacious, clean and pleasant. As a bonus our free breakfast was an actual restaurant meal. My husband hates continental breakfast. On the down side, the extra charge ($20 per pet per night) for our pets seemed to be a little high.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this review. We depend on these in order to continue to fine tune our guest services! Thanks, Kelly Cooper General Manager

"Super location"

5
29/02/2016

Rooms are very good, dinner available in bar and grill. Wonderful meal and service. Excellent breakfast and service. Very good base for visiting Tubac and all the sights of southwest Arizona. Would definitely stay here again.

"Lovely Little Hotel in Green Valley"

5
28/02/2016

My husband and I stayed here recently for 2 nights while visiting family. What a little gem! We left another highly rated Inn in Green Valley because of terrible beds and isolated location. This Best Western is near restaurants, shopping and the highway in Green Valley. The staff was super helpful, 24 hour brewed coffee and the pool is wonderful (but a bit cold during our stay in February). The Pub - 19th Hole - is a very nice addition as well. Our rate included a hot breakfast each morning too. Overall a great experience, clean & quiet. We willl be back!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this kind review. We depend on these reviews in order to continue to fine tune our guest services. Thanks, Kelly

"Excellentm"

5
26/02/2016

We have not actually stayed at the hotel because we rented a house for 3 mthonths but we have certainly enjoyed our time at the 19th Hole Bar & Grill. The food is good, we got to know the bartenders (Amber, Shay & Alex) as well as Greg & Amy who also own the Twist & Shout restaurant. We will definitely frequent this place. Love it.!!!

"Good Alternative Location to Tucson Area Hotels"

4
20/02/2016

Stayed two nights while visiting the Pima Air and Space Museum and Titan II Museum. Quiet and clean rooms. Plenty of parking. At check-in, the front desk was not staffed for 15+ minutes, but I'm sure that was an aberration. Dinner in hotel restaurant was very good: excellent friendly service, plentiful portions, tasty and food/drinks were reasonably priced. Service at Breakfast in the morning at the same restaurant was not as good. Indifferent staff and slow service. Breakfast food just okay. Would stay again.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Best Western, motel- Green Valley , Arizona"

5
18/02/2016

Totally pleased with quality and friendly nature of bldg, grounds and staff. Rewards program is not competitive with Choice hotels but location, staff , service and bldg made up for it. Desk clerk and restaurant waiter were exceptional. Beds were perfect. Coffee near lobby was top rate.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review. We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Nice, spacious rooms!"

4
17/02/2016

My husband and I went to Tucson, AZ for the big Gem Show that takes place every year there. We decided to stay at Best Western Green Valley Inn, about 20 minutes away from the Convention Center in Tucson. We were given a wonderful room with king-size bed. The room had a refrigerator, microwave, and coffee maker in it. Coffee,with all those great International Delight creamers, tea and hot chocolate are served in the lobby 24 hours! We also received bottled water from the desk, free of charge. And the breakfast, which came with the room, was excellent! It was a made-to-order breakfast served in the restaurant inside the hotel. You could order pancakes, biscuits and gravy, sausage, ham, bacon--you name it, you got it! We stayed on the second level, and in the hallway was a little area where you could just sit and lounge, reading a book or checking email. WiFi was part of the room package, free of charge. My husband and I had a great stay. And let me not forget to mention the friendliness of the staff and their willingness to make you feel comfortable almost in a home away from home. If I return to the gem show next year I will certainly stay at the Best Western Green Valley Inn, that is if I can get a room there! It's one of the best places to stay in the Tucson area. And the location is exceptional! Very safe, and not far from shopping, restaurants, and a really great Safeway store that has a great selection of wines and beers.

"Very good hotel in Green Valley, AZ"

4
16/02/2016

We stay here every time we go to Tucson on business, or to Tubac for pleasure. Good location for both. Very good hotel. Only complaint is that the complimentary breakfast is not as good as it once was. But it's free, so why complain?

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"OK, but not restful"

3
12/02/2016

We choose this hotel because of the location. Have stayed at many BW properties in the past year. This one was OK, but disappointing. Room was clean, well decorated, but small. Not a particularly good value. They were busy, but not full. Our room assignment was a problem - next to the guest laundry. After talking with 3 different employees about our concern about the noise from the laundry with no offers to resolve. Around 10 PM, I finally INSISTED that the desk clerk put up a sign ("post it note) that asked guests not to do laundry after 11 PM at night. Probably won't be back, but would definitely ask for different room (i.e. not 123)

"Great stay"

5
12/02/2016

Taking a risk in a last minute phone call for availability, we found a gem. The facilities are clean and comfortable. The staff was extremely friendly and accommodating. The location being outside the hustle and bustle of Tucson, but still close enough to hit the Gem Show. We hope to be back again!!

"Not the best but great to rest..."

4
10/02/2016

We always check reviews before we go to places that we are not familiar with. This was one of them. When we checked in for the afternoon the front desk was very professional. I loved the look of the hotel and how clean it was. I didn't know that the hotel had an elevator so I was okay to take the stairs to my roon. I didn't like my room because being as asthmatic and having children with severe allergies I could tell my room been smoked in. The ordor...uhhg If you are stopping to sleep for the night it is great. One very big plus is the dining area. I loved loved loved the breakfast. You have to go to the front desk to get the vouchers. I don't understand why she didn't give it to us until we checked in. Now with the dining area I think there needs to be more organization. We waited a while along with others but it was worth it we we sat down to eat our breakfast. It is a great hotel if you need a place to stay check them out.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"The best included breakfast of any hotel !"

5
10/02/2016

Our week stay at this property was perfect as a base for my husband's hunting trip to the region. The made to order breakfast that was included in the room charge was so delightful as compared to the usual buffet at similar chains. The waitstaff was super friendly and accommodating! The front desk staff also receives praise!

"Great experience"

5
09/02/2016

Room was spotless and ready when we arrived. Convenient to the highway, but very quiet. Hotel staff was helpful & friendly and you get a voucher for a real cooked to order breakfast (not one of those powdered egg buffets!) Bed was comfy, linens appeared brand new. Could not have asked for more!!!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review and your kind words! We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Very nice place!"

4
06/02/2016

Very nice, clean hotel. Has a free breakfast menu where you could choose 3 from about 20 items. There was a free self serve coffee/tea/hot chocolate bar all day. The rooms were very quiet. Would definitely stay here again!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Truly appreciate your kind words and taking the time to write this review! We depend on these reviews in order to continue to fine tune our guest services. Thanks, Kelly cooper General Manager

"Best Hotel in Green Valley"

5
03/02/2016

An older hotel that has been kept in great shape and has an attached full service restaurant offering a great breakfast, lunch dinner menu and bar. Hotel patrons get free breakfast. Keep in mind this is a sit down restaurant so service can be fast or slow depending on how busy they are and what you ordered. Lots of locals eat here too if that means anything.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! We depend on these reviews to continue to fine tune our guest services. I thank you for your kind words. Thanks, Kelly Cooper General Manager

"Great stay. Little frustrated at the restaurant but it was well worth it for the money"

4
02/02/2016

I stayed in this hotel for 4 nights during the gem show in Tucson. It's only 20 or 25 minutes away from Tucson gem show locations. I was surprised how clean and huge this Inn is. The entire Inn including the rooms is large and specious. The Stuff was all nice and friendly. There's a restaurant attached to the hotel and the guests can eat the breakfast for free. It's unlike the majority of the hotels which offer continental breakfast; Green Valley Inn offers hot, real breakfast at each table just like the American diners type of restaurant. You get to choose 3 choices from the list and comes with a drink of your choice. There's a coffee & Tea counter near the lobby and you get to drink hot coffee & variety of teas 24 hours every day. I took full advantage of that. :) There's a heated swimming pool & a Jacuzzi in the center of the building outside. You can use the pool until 11pm. Fitness room was also on site. Nice seating areas/sofas throughout the Inn in the hallway and it was really inviting atmosphere. The reason for the 4 stars is because of the frustration we got in the morning for our breakfast hour. The restaurant was very disorganized especially in the busy mornings. People are in line outside of the restaurant waiting to be seated. I saw many empty tables but there was not enough stuff available and they just couldn't catch up with clearing the table, bringing the food, and paying attention to the customers waiting. After being seated, we had to wait more than 30 minutes to be served the breakfast. The toasts were cold like hard rocks and the tomato slices and omelets were dry as if our breakfast plates were ready 30 minutes ago but nobody couldn't just bring them to our table. I saw some people got tired of waiting in line and left the restaurant with angry faces. Who has 30 minutes or 45 minutes of time to wait and eat breakfast in the morning? It should be quick and easy serving and customers should be able to get the breakfast within a short period of time and go about their businesses. I didn't eat anything there for lunch or dinner so I can't comment on the quality of the food for lunch or dinner. They have live bands on the weekend and I saw people were dancing in front of the band playing. The bar opens until midnight. Seemed like fun to be there at night considering the city is so secluded and nothing is available to enjoy night life in Green Valley. The breakfast was just average. It tastes just like the same as the other hotels with breakfast buffet. If they can't hire enough people to organize the restaurant better, I believe they should just switch to "serve yourself buffet style" restaurant in the morning. If they correct this restaurant issue, this hotel will well deserve the 5 stars. Overall, I will definitely use this hotel again.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so thank you for taking the time to write this review! I depend on these to fine tune our guest services. I so apologize for your experience at the 19th Hole! I hope you will visit us again in the future, and we will make sure your service everywhere is not disappointing to you! Thanks, Kelly Cooper General Manager

"Excellent value"

5
30/01/2016

The room was large, the bed super comfortable, the staff friendly and extremely friendly and helpful, the restaurant food was very good. Excellent value at a very reasonable price. I would definitely stay here again if I needed to be in the area again.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
We so appreciate your king words! We depend on these reviews in order to continue to provide great guest services to our guest. Thanks, Kelly Cooper General Manager

"Lovely Inn with a view of the mountains"

5
25/01/2016

Good hotel in a good location to use as a base for sightseeing. Staff was very friendly and helpful. Loved the design of the hotel - a square building framing an open courtyard with pool and hot tub. Nicely landscaped instead of typical fenced-in concrete pool. Great place to relax and soak up the sun even in the cooler winter days. On site restaurant had good food and is pretty popular with people in the area. Hotel gives vouchers for cooked to order breakfast at the restaurant (The 19th Hole) instead of the typical buffet offered in most places. Room bathroom has been upgraded with better lighting, one of my major complaints about hotel bathrooms! I was there to visit family and site see, but my husband had health issues and we had to cut our stay short by 8 days. I will definitely stay here again the next time I visit the Tucson / Green Valley area. It only about 20 minutes from the airport. I would have liked to have two club chairs in the room, instead of one, for watching TV, but that is a very minor complaint.

"Snow Birding"

4
18/01/2016

Absolutely the best of Best Westerns on our trip so far. The 19th Hole restaurant had a great staff. The bar had good drinks and again the staff very accommodating. In the downside the wifi was quite slow. We'd stay here again if traveling to Arizona.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you so much for taking the time to write this review. We depend on these reviews in order to continue to fine tune our guest services! Thanks, Kelly Cooper General Manager

"Headed South"

4
12/01/2016

We were headed to Mexico so this was a very convenient stop prior to Crossing the border. Very clean, and comfortable night sleep after a long drive. Pet friendly hotel. Staff was very nice and supplied us with extra blankets when we requested them. We would definitely make this a regular stop.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this. We depend on these reviews so we can continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"A nice place to stay"

4
04/01/2016

Our group of 12 just spent 5 nights at this hotel for my daughter's wedding in Green Valley. We were very pleased with our experience. The staff were very friendly and went out of their way to assist us. We hosted a dinner for 24 in the attached restaurant on short notice and it was all handled well. The hotel is not fancy, but nice. The rooms are a bit small, but clean and comfortable. We had a great experience. Thank you to the hotel!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I want to thank you for taking the time to write this review! We depend on these reviews to continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"OK hotel hotel"

3
02/01/2016

Try the heater/airconditioner to be SURE it runs QUIETLY before you get unpacked! Check room to be sure it is CLEAN before unpacking! Bathroom lighting is TERRIBLE! Guest room lighting is very POOR! frig was cool but NOT COLD!

"Very nice hotel"

5
25/12/2015

Convenient for our purposes, very well maintained and an excellent restaurant on premises. We stay here twice a year coming and going to our home in Puerto Vallarta. We enjoy relaxing around the pool.

"Excellent Breakfast-Easy Access to I19"

4
03/12/2015

We stayed at this Best Western as it is less than 15 minutes to Sahuarita where our family lives. They have a wonderful selection for your free breakfast- table service - order off the menu. 24 Hour coffee in the lobby. The main highway (I 19) is within minutes. The rooms were comfortable with a microwave and fridge. I gave 4 stars as the décor was a little dated-BUT- we were not there to spend much time in the room. Ask for a room in the back of the Inn -second floor. Our room had a view of the mountains-awesome watching the sun come up!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
So appreciate you taking the time to write this review! We depend on these to continue to fine tune our guest services! Thanks, Kelly Cooper General Manager

"Great Green Valley Choice"

5
01/12/2015

We prefer to stay at this motel whenever we visit Green Valley. The beds are comfortable, staff is friendly and proficient, rooms are clean. Plus we can use the restaurant/bar and we can bring our dogs! The free breakfast is a perfect amount of food and so much better than the typical breakfast bar.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review! We depend on these reviews to continue to fine tune our guest services. Your kind words are truly appreciated. Thanks, Kelly Cooper General Manager

"Central location for golf"

4
23/11/2015

The hotel was centrally located near malls and golf courses. It offered free breakfast each morning and had a extensive variety of menu choices. The rooms were recently renovated and hotel was in the process of completing more renovations throughout the hotel. The rates were reasonable and golf packages were available.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I would like to thank you for taking the time to write this review! We depend on these review to continue to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Good place. Front desk needs work."

3
13/11/2015

Amenities are fine. Front desk needs work. We were never told we would receive breakfast vouchers. Check-in girl acted as if we were bothering her. Also, the whirlpool didn't work and there was no signage to that effect. Had to find that out after I was wet! Hotel cleanliness was great. Lobby was clean. Slept well!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review. We depend on these in order to fine tune our guest services. I so apologize to you about the service you received at the front desk! This is not who we are, and we normally receive great reviews about our staff. I hope you will give us an opportunity to show that to you when in the area again. I so want you to look me up personally. Sincerely, Kelly Cooper General Manager

"Great Staff!"

4
05/11/2015

Our hiking group spent two nights here while in town to hike Mount Wrightson. Room nice sized for two, clean, small refrigerator and coffee makings, very comfortable bed, quiet room so got great sleep, only issue with room was stained carpet. Desk staff were friendly and helpful when we checked in, checked out and when any questions came up. Restaurant staff were the best especially the ladies who waited on our table for breakfasts and our after-hike dinner. Wish I remembered their names so I could acknowledge them individually. They took good care of our large group (14 in all). Complimentary breakfast was not the standard buffet but a "to order breakfast" menu with enough choices for everyone's tastes. As another review mentioned, because it is a "to order breakfast", it does take more time then the standard breakfast buffet so keep that in mind. You ask at the desk for your breakfast voucher as you're walking into the restaurant. Didn't use the pool so can't comment. Free wi-fi in room. Convenient location, close to freeway, Walgreens and other stores. Don't know age of hotel, but I'll stay here next time I visit this area. The hiking member who chose the hotel and made the reservations is familiar with accommodations in this part of AZ but said she also considered TripAdvisor reviews.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so thank you for your kind words. We depend on these reviews in order to continue to fine tune our guest serves! Thanks, Kelly Cooper General Manager

"Well Maintained Outside; Inside...Not So Much"

3
20/10/2015

We reserved a suite which is just two regular rooms with the adjoining door removed. One room has two queen beds, the other room had a sofa bed and a table with four chairs (and a TV, dresser, etc.). There are, therefore, two baths, two places to hang clothes (I wouldn't call it a closet as it doesn't have a door). The bedroom had a small table with two fairly uncomfortable chairs. There was room for an easy chair but that corner was empty with just a floor lamp. The beds were comfortable, the air conditioning worked well. Rooms overlooked the pool area; the sliding doors were not locked when we got there which was a bit disturbing. Carpeting is dark and somewhat stained. Rooms and baths are pretty outdated, it looked/felt somewhat like the older LaQuinta's. Outdoors is well-maintained and the pool area looked nice (didn't use it). Front desk staff didn't much seem interested, we couldn't even find anyone when we checked out. We'll pick another hotel next time we're in this area.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
First I want you to know that we so appreciate you taking the time to write this review! I assure you our staff is all about guest services. I do want you to know that we are in the middle of remodeling our hotel. New paint every where and all new carpet in rooms and hall ways. Along with many new changes. I hope you will give us another opportunity to show you how we appreciate your business? Please contact me personally any time with any questions or concerns you have. Best regards, Kelly Cooper General Manager

"Older Best Western"

3
18/10/2015

When you are visiting relatives in Tubac, AZ your choices for hotels are very limited. We stayed about 20 minutes away from Tubac in Green Valley that only has a few hotels. This hotel was very dated and very worn. It needs a face lift or better yet a remodel. It was comfortable and had everything we needed but if you stay there just don't expect anything but the very old, basic hotel room.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! I do want you to know that we are in the middle of a remodel. So I hope the next time you are visiting this area, you will stay with us again, and see our remodeled Hotel, with great guest services. Thanks, Kelly Cooper General Manager

"A beautiful area of retirees"

4
18/10/2015

The room was just fine although we paid a deer price for it--no bargain close to the border for us. No courtesy breakfast either. Staff were friendly and helpful, the area was nice to walk in. Looks like the community is mostly retirees. Very few streetlights so it's best to walk during the daylight. Probably will never be back again--stayed two nights.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so want to thank you for taking the time to write this review! I do apologize about breakfast, because we certainly have a full service breakfast every morning in the 19th Hole restaurant for all our guest. The front desk as you stop by each more give you your ticket for breakfast. I hope you will give us the chance in the future to make up for you missing out on that service. Thanks, Kelly Cooper General Manager

"Good access to the Border"

3
30/09/2015

Generally comfortable and clean with good access to the highway and within easy distance to Nogales and the Border with Mexico. Older hotel but relatively comfortable - also has a pool for longer stays. Attached restaurant - dark and dingy with poor lighting but the food was reasonably good as was the service. Seated breakfast not as good as the usual help yourself and takes much longer, especially if you are trying to get away.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I appreciate you taking the time to write this review. We depend on these reviews in order to fine tune our guest services. So you know, we are totally remodeling our Restaurant next June of 2016. Hope you will return and let us show you we truly appreciate our guest. Thanks, Kelly Cooper General Manager

"A Best Western inn Representing the Name "Best""

5
28/09/2015

We have nothing negative to say about our experience with this best Western Hotel. It's walking distance to several good restaurants, including their own restaurant right there in the hotel. Southern Arizona tends to be high-priced this time of year, but we did not find that in the room rates nor in the best westerns own dining. Service was good, and the staff very friendly. It's also close to Madeira Canyon so we had a chance to take a nice country drive and get in the mountains and hike short distance. We'll be back for more!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I so appreciate you taking the time to write this review! We depend on these review in order to fine tune our guest services. Your words where so kind. Thanks, Kelly Cooper General Manager

"good for overflow lodging"

4
14/09/2015

Handy location and amenity of meal service on site and courtyard swimming pool. Located conveniently at edge of commercial center of old Green Valley, yet not next to noisy Interstate 19. May walk to salon, restaurants, bank , pharmacy, or other businesses If family's homes are full of guests, this is the next best place within a few miles of their homes, but I've not tried air B&B. However, I have paid lower rates in the shoulder seasons of resort destinations than during this hot summer week. Other guests during our stay were pleasant and considerate.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
Thank you for taking the time to write this review. We depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Good Choice when staying in Green Valley/Sahuarita Area"

5
24/08/2015

Nicely decorated rooms, AC that worked well, comfortable beds, great service from the front desk to housekeeping. Excellant breakfast. Will stay again . Easy to find off of I19, conveinent parking, Clean pool. Quiet setting, we felt safe while there.

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I thank you for taking the time to write this review. My staff depend on these reviews in order to fine tune our guest services. Thanks, Kelly Cooper General Manager

"Green Valley"

4
22/08/2015

Very nice as you arrive you have a restaurant attached to the hotel. In the morning you get a free full breakfast as part of your hotel charge. Pool and hot tub were great size. Clean and cozy! First time at Best Western and impressed with amenities! Loved the meals!

kelly c, General Manager at BEST WESTERN Green Valley Inn, responded to this review
I thank you for taking the time to write this review! We depend on these reviews in order to fine tune our guest services! Thanks, Kelly Cooper General Manager