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Codice vantaggio

Best Western Plus Hotel Chateau Fort St. John, Fort St. John

4.5/5  - basé sur 133 notations.
8322-86 Street, V1J 7G4, Fort St. John, Canada - visualizzare mappa
Best Western Plus Chateau Fort St. John - Facciata dell'albergo Il Best Western Plus Chateau Fort St. John è situato nel centro di Fort St. John. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Stai cercando camere moderne e di lusso nel Peace Country? Il Best Western Plus Chateau Fort St. John è situato in ottima posizione, appena fuori dall'Alaska Highway 97 ed è il luogo di soggiorno ideale per qualunque tipo di viaggiatore. Un design elegante e moderno, con un gran numero di servizi, tra cui camere con angolo cottura, colazione all'americana completa gratuita, la nostra piscina e vasca idromassaggio al coperto, per il soggiorno di chi è alla ricerca di confort e relax mentre visita l'Alaska e per chi è in viaggio d'affari nella "città energetica". Famosa mecca per gli amanti dell'avventura, Fort St. John offre escursioni in motoslitta, piste per quad, arrampicate in montagna, quattro campi da golf, gite in bicicletta, kayak, canoa ed escursioni. Il Pomeroy Sports Center, arena per il pattinaggio di velocità, si trova a pochi minuti dall'hotel.

Best Western Plus

Hotel Chateau Fort St. John

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 135 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
93
Molto buono
36
Nella media
1
Scarso
0
Pessimo
5
CONSULTARE I PARERI SU
Affari Affari
76
Business Business
0
Da solo Da solo
5
In coppia In coppia
21
In famiglia In famiglia
23
Viaggio con amici Viaggio con amici
6
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Great stay in Fort St John"

4
12/11/2018

Had to stay in Fort Saint John for 3 days and 2 nights, everything was great, staff are really nice, rooms cleans, all spaces are really nice. First room was not cleaned and staff gave a new one easily.

"One of the best"

5
12/11/2018

A++. Nice rooms, elevator, good breakfast, clean. Staff were extremely helpful, courteous and knowledgeable. I will stay here again and will refer this hotel to my work colleagues. Great gym and pool are as well.

"Comfortable stay while in town on business"

5
02/11/2018

A very comfortable stay with amazing, friendly staff at a hotel under 5 years old. Full, hot breakfast available, coin-op laundry services for longer stays as well as kitchenettes. Would not hesitate to recommend to others or stay here again!

"RickJames"

4
11/10/2018

Great Bed and Pillows. Nice and quiet. Breakfast sausages are good. Waffle maker was down for a week though. Boo. Lol. Staff was excellent. Parking good. I think all hotels should have free shuttle to and from a good restaurant in case you decide to drink. This is well overdue. Revelstoke, BW has this option.

"WOW!"

5
09/10/2018

Fantastic customer service! Wonderful staff, be it kitchen, housekeepers, sales manager or general manager, who aim to ensure your stay is not only meeting your expectations, but supersede it. Our suite was beyond amazing. The bed was so comfortable, the room so very spacious and comfortable. We will be back!

"VERY GOOD BUSINESS HOTEL"

4
07/10/2018

A business associate and I stayed here for one night during a trip to Northern BC. The hotel is very new and in excellent condition externally. It has ample parking and very close, but not too close to the Alaska Highway. The lobby was very clean and the staff extra friendly. The rooms were very clean, very well equipped and quiet. The bed was very comfortable. Internet was very fast and the room had more than sufficient power outlets. The breakfast was not quite up to the rest of the hotel's attributes, unfortunately, with no yogurt available and fewer items than I have come to expect with this level of hotel. I would not hesitate to stay here again, but a little more attention to the breakfast would be appreciated.

"Fantastic , modern , clean , absolutly a gem!!!!!!"

5
01/10/2018

Stayed here on business / personal. Was so pleasantly surprised to see how well this hotel was being run. Checking in was a breeze , wish I could remember the sweet lady's name who checked us in. She was great. Offered us a discount just for being best western members . Gave us a great room because we had a large party travelling with us. The pool was open until 11:00 which was great for us because we arrived late. It was clean and most importantly WARM !!!!!! Pools can sometimes be on the colder side . This one was immaculately clean too!! They have a coffee machine in the lobby that makes laté , cappuccino, espresso, fresh ground coffee it was a very very nice feature . !!!!! Fresh cookies and fruit in the lobby !! The room was just as modern as most $300 a nite hotel rooms I've visited around the world . This hotel was worth every penny and more !!!! 10/10 all the way across the board !!!!!!

"Amazing beds = Awesome Sleep"

4
18/09/2018

I was working in the area and was lucky enough to get a room for the week at the Ft St John Best Western. It's a little bit off of Hwy 97, but not hard to find. Lots of parking is available. The place is very clean and modern. The staff are so friendly and make sure you are totally comfortable. The rooms are very nice and roomy, a great shower, and super clean. I always have a awesome sleep when I stay at the Best Western, the have soft or firm pillows, and they are clearly marked. Prices are reasonable and it is not easy to get rooms because of the busy oil patch, and work in the area. So call and book ahead if your are planning on visiting the city.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Dear John, Thank you for taking your time to write such a great review. We are glad that you enjoyed the cleanliness and other amenities of the hotel. We appreciate your business and loyalty. We look forward to seeing you again ! Regards Krishna Sharma Sales Manager

"Very nice, clean hotel"

4
16/09/2018

We stayed one night on our drive up to Alaska. We had asked for a quiet room when we made reservations many months earlier. I know from experience this request is often ignored, but we were pleasantly surprised that the person at the counter gave us a free upgrade to a room on the top floor which was much quieter than our originally assigned room. That service really makes a difference. We couldn't hear anything through the walls but since we could still hear road noise, we kept the AC on all night and slept well. Our room was clean, quiet, and just what we needed after a long day on the road.

"Hockey Weekend"

5
14/09/2018

Hotel was new and very clean with a nice pool, decent breakfast and a nice quiet location. The price for this hotel was less than any of the newer hotels in FSJ, bed was great and the room was quite large with 2 queen beds and a pullout sofa which we didn't need to use. Bathroom had a nice stand up shower.

"New and Clean"

5
10/09/2018

Stopped here on our second night in Canada while driving to Alaska with my son and his large dog. It was a very nice, new building with nice rooms and comfy beds. Since we had a large dog, we expected a stinky "pet-friendly" room but were given a regular room which was very nice. Slept well and enjoyed the free breakfast before continuing on our way.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Dear Nevada, Thank you for taking a time to write such a great review, we are glad that you enjoyed the breakfast, pet friendly room and other amenities. We appreciate your business and look forward to seeing you again. Regards Krishna Sharma Sales Manager

"Comfy bed, fine guest experience "

5
07/09/2018

They have the pool, hot tub, 24 hours access gym, with coin laundry and vending machine available. This is one of the full services provided in an affordable price, with a free flow of coffee, fruits and cookies for grabs. If you want to settle some business works, they have few pc available for doing so. Though it is pet friendly hotel, we didn't have any issue with leftover pet fur in the room. They have really comfy bed and pillows too, is worth to stay in if you are in need of a place to rest after a long tiring road trip.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Dear Malaysia, Thank you for taking a time to write such a great review, we are glad that you enjoyed all the amenities at the hotel. We appreciate your business and look forward to seeing you again. Regards Krishna Sharma Sales Manager

"Nice people beautiful place"

5
06/09/2018

I was very happy at this best western. The staff was very helpful and the hotel is extremely clean. The location is a little out of the activity in town so you can't walks to any quality restaurants or stores but it is a short drive.

"Very comfortable and Quiet"

1
04/09/2018

Excellent service and loved that the room was clean with no odor. Easily fell asleep the room was almost sound proof. Then loved the fresh breakfast which they kept full even when we had a late breakfast.

"Little Gem in Fort St"

5
03/09/2018

Had to take a trip to Fort St John. Did not know much about the area so I saw some great pics of this hotel online. Totally lived up to the pics. In a quiet neighbourhood, friendly staff and the most comfortable bed I have ever stayed in. Highly recommend!

"Blood and Feces"

1
01/09/2018

Everything was fine until I went to take a shower in the morning prior to checkout. While in the shower I noticed blood and what I only hope was chunky peanut butter smeared on the shower walls. I got out of the shower right away. This place needs to learn proper cleaning and sanitizarion. If they miss something that obvious imagine the minor things they forget to clean such as linen, towels, etc. Would not recommend.

BestWesternHotels, Corporate at Best Western Plus Chateau Fort St. John, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Visiting family"

5
28/08/2018

Had the best experience , the staff very friendly , special thanks to Melissa Bellaire at the front desk she was very helpful and so sweet. Good size rooms very clean . Nice breakfast, love the idea of the cookies and hot chocolate . Also liked the guest laundry very useful. Overall it was a great experience stayed there twice in a month.

"Best place to stay in FSJ"

5
25/08/2018

This is a great hotel if you are staying in FSJ, super clean and tidy & great staff. Breakfast is very good with great coffee. If you looking for work based hotel, the rooms are large, well equipped with excellent wifi connection.

"Great clean, comfortable hotel"

5
14/08/2018

This hotel is really clean, has nice furniture (everything is new), has free hot breakfast, a fitness room, pool and a great hot tub. The staff were all really friendly and they gave me an envelope with a stamp so I could mail something. It was quiet as well. There is a little kitchen with the basics, which was really helpful. I would definitely stay here again.

"Attentive Staff and Clean, New Decor"

5
04/08/2018

The Best Western Plus in For St. John is quite new and it shows. The decor is nice, clean and modern looking. During our stay the staff was friendly and went out of their way to make our stay a pleasant experience. The morning breakfast buffet included was very good.

"Very pleased with this hotel and its staff"

5
01/08/2018

We were very impressed with this hotel from the minute we arrived. It is very new and very stylish. We had four people sharing a suite so it was a very good value especially since it included breakfast and the room was very luxurious. The TV in the room we were assigned wasn't working and when the woman from the front desk wasn't able to get it working either she immediately moved us to another suite a couple doors away so it wasn't a big deal for us to move our bags. The breakfast offerings were fantastic and far exceeded our expectations. They even had gluten-free bread and muffins and almond milk (which is very important to meet my dietary issues but I never expect to receive in a hotel). Our flight wasn't until later in the day so staff allowed us to leave our luggage at the hotel after our check-out. The price included a free shuttle to the airport. An extremely good value!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to comment on your recent stay with us at the Best Western plus Chateau Fort St John ! We are glad that you enjoyed your stay including breakfast, luxurious room and everything else. We look forward to seeing you again ! Regards Krishna Sharma

"Great Hotel and Staff"

5
26/07/2018

Spotless rooms... very new hotel with a fantastic staff... they practically asked us to put our motorcycles in the lobby they wanted them so close. Great continental breakfast in the morning and close to food gas and other things while traveling... we ate at Mr Mikes on their recommendation... good choice!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Dear Todd, Thank you for taking the time to comment on your recent stay with us at the Best Western plus Chateau Fort St John ! We are glad that you enjoyed your stay including breakfast and other amenities. We look forward to seeing you again ! Regards Krishna Sharma

"Excellent stay"

5
16/07/2018

I'd stayed here once before. Liked it so much came back. Great service from all the staff. Cookies and to go bags at the front desk for a pickup during your travels. Very good included breakfast. Always coffee in the lobby. Suggest booking a room in the back to avoid the road noise. Clean comfortable rooms. Good fitness area with free weights. Would be great if they had an eliptical machine. Very good stay.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you very much for your awesome review, We are glad that you enjoyed everything including breakfast. We will make sure from next time that you get a room on the back of building and we do have an Elliptical but it is out for service, hopefully we are getting it back soon. Thanks again ! Krishna Sharma

"Busy Fort St John"

5
13/07/2018

I stayed at Best Western Plus Chateu in Fort St John in a recent business trip. Overall, great experience. Parking available, hotel located in an area with good access. Good breakfast, room. After a long working day, I had good relax.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to comment on your recent stay with us at the Best Western plus Chateau Fort St John ! We are glad that you enjoyed your stay including breakfast and your room. We look forward to seeing you again ! Krishna Sharma

"Great option ... recommend "

4
11/07/2018

You can tell this hotel is still new because things are all in good repair. Our standard room was well appointed, clean and spacious. We didn't use the kitchenette but we were grateful for the iron and ironing board. The breakfast exceeded expectations with two choices of eggs, bacon, sausage, hash browns, cereal and a waffle maker. You may have to request it be restocked if it is busy. And special thanks to the front desk staff who were very accommodating when we had flight issues and had to adjust our stay. Thanks.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to comment on your recent stay with us at the Best Western plus Chateau Fort St John ! We are glad that you enjoyed the cleanliness of the room and hotel and other amenities as well. We will for sure keep an eye that breakfast is restocked if we are busy. Thanks again Krishna Sharma

"Great hotel...at a great price."

5
10/07/2018

Great hotel a little off the beaten track. Had a great sleep in a beautiful comfortable king size bed. Room was spotless with great amenities (fridge, coffee maker, microwave...stove top.) One of the best breakfasts we've had in a "free breakfast" situation. Lots of choices (although the eggs were a little overcooked and cool by the time we chose them.) Definitely worth the price we paid.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to comment on your recent stay with us at the Best Western plus Chateau Fort St John ! we are very happy to hear that you enjoyed the many different amenities that we have to offer ! I do apologise for the issue with the eggs during breakfast and will look into the issue, as we will strive to do better in the future. We hope to see you again soon !

"Good service, clean rooms, and healthy breakfast"

4
10/07/2018

I had asked to guarantee the room, which they did with no fuss. Arrived late, they upgraded my room to a king size. Rooms were clean, great service, and a very complete breakfast offering. Front desk CSR very professional and courteous.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to comment on your recent stay with us at the Best Western plus Chateau Fort St John ! I will definitely pass these wonderful complements onto all of my staff thank you so much for your kind words. We are very happy to hear that you enjoyed your stay with us and hope to see you next time you travel through Fort St John !

"NIGHTMARE!!"

1
08/07/2018

DO NOT STAY HERE! I was charged twice for one room - the exact same price charge twice on my credit card. I called to have this corrected; the front desk person was disrespectful and he and the manager continually argued with me. It appeared as though they were not interested in helping me to resolve the overcharge. I finally asked the manager to email her explanation of the situation. I still haven't heard from her or anyone else from the hotel. I'm now having to dispute the charges through my credit card company, which could take up to 45 days to resolve. NIGHTMARE!! DO NOT STAY AT THIS HOTEL!

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Sbeal, I would like to apologise for any inconvenience this may have caused. I assure you we are doing all we can to rectify this issue in a timely manner. Unfortunately the system refunded the original card that was supplied for the booking in question, which was incorrect. I am currently working with the credit card company to have this fixed in a shorter time frame. We hope in the future that you will give us the chance to show the exceptional service that our other guests have noted, and that you deserved to experience. Again I would like to apologise for any and all inconveniences this has caused !

"Nice newer hotel"

4
05/07/2018

Recently here for one night for work. Not busy so allowed me to check in early also allowed me to use table in breakfast area for work. Room modern and comfortable. Decent breakfast with waffle maker. Some of hot food was only Luke warm. Decent gym with free weights. Hot tub was out of order indoor pool. Found road noise to be moderate.

"Modern, clean, helpful staff"

5
04/07/2018

The room had more than what we needed. There was a refrigerator, microwave, coffee pot and even a cook top and sink. There was always coffee in the lobby. All the staff was friendly. The hotel appeared to be very new. We had a great nights rest.

"Over night stay"

5
29/06/2018

Very friendly and efficient staff plus excellent hotel for the price you pay. The rooms are very clean and tidy and spacious. It was easy to get to off of the Alaska highway. If you are looking for a great hotel to spend the night or a long stay this is the hotel for you well worth what it costs to stay. Plus the breakfast is top notch.

"Comfortable and great value"

5
06/06/2018

Stayed at this very nice hotel 3 night , beds were so comfy , well laid out rooms , large bathroom , nice lighting, very clean , great breakfast , all was excellent however the staff were certainly the stars, if I could give them 10 stars I would. Made us feel so welcome, gave the kids treats , popcorn , cookies, water , with service like this they prove to be the best accomadations in the city. Thank you

"New Hotel - first stay - modern, clean and very friendly staff"

5
27/05/2018

First time staying at this Best Western. Only a year old and they have really thought through with the decor and ambience of the lobby. We were nicely surprised. Very helpful and friendly staff. Room as facing the road, which is a bit noisy, unfortunately. We just used the fan for white noise. Large room, modern, clean and very comfortable bed. Great shower! Had a mini kitchen too with a kettle so we were able to have our own tea. Small fridge which we stocked with milk/cream. Even had a conduction hot plate! Breakfast came with the room and there was a very good selection. Cappuccino machine in the lobby 24hrs - which we really enjoyed! Cookies at the desk AND a we were each given a 'grab n' go' bag for our long road trip home. Nice touch. They also put our ice blocks in the freezer for us. Definitely recommend.

"Fort St. John Chateau"

4
25/05/2018

A new addition to Fort St. John, is this Best Western Plus hotel. Spotlessly clean, modern decor, cormfortable and a place to get a great nights sleep. Located away fron the downtown core and busy hub just off Hwy 97 on 86th St. Great amenities, pool, and delicious breakfast will keep this traveller coming back. Make it your Chateau away from home when in Fort St. John BC.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Dar Thank you for staying with us so glad you enjoyed the hotel.

"Wow"

5
25/05/2018

The look and cleanliness of the hotel was very professional. Room was nice and big and had everything you could think of. Fast internet, entire kitchen, ironing board, the works. Reception was amazing. Friendly, attentative, went above and beyond. Have snack bags for your convenience which was a nice surprise. The only complaint was the location. Not walking distance to anything close by. However just a few minute drive to the mall and restaurants. Had a wonderful stay. This hotel completely blew our expectations out of the water.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Ashley, Thank you for staying with us glad you enjoyed the hotel Hopefully we will have our restaurant in the fall.

"Great Value, Fabulous Experience"

5
09/05/2018

We stayed here 4 nights and would stay again in a heartbeat. The property is new and modern, clean and well maintained - all common areas are well kept and clean + fresh baked cookies are offered as a daily treat (hubby loved them). Our room was a king on the 4th floor facing 86th street (we're not bothered by noise but note that the rooms across the hall face a quiet subdivision): it was spacious, furniture and fixtures were in excellent repair and all areas were very clean. The kitchenette was well stocked - the room had the feel of a studio condo but at a fraction of the cost. Breakfast was generous and well-prepared (although I would prefer fruit offered more frequently). The gym was compact but clean - I would prefer an elliptical but it was good enough. We didn't have time to try the pool/hot tub but it looked great. The staff were excellent and housekeeping thorough and prompt. We genuinely enjoyed our stay and have no complaints.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Mundabella, Thank you for staying with us and giving us such a great review. Just to let you we do have elliptical but it is out for repair at the moment should be back soon.

"Excellent quality and comfort"

5
22/04/2018

Traveled on business with My dog. They were very accommodating and gave my dog a welcome package but she was very excited to get. They had an awesome coffee machine downstairs that make cappuccino and espresso and breakfast was included. The pool and hot tub were a much needed activity after a Long Day's Drive. Very clean and the bedroom was very nice.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Tiffany, Thank you for staying with us and so happy you had a great stay. Hope to see you again soon

"Great service, kindness too!"

5
29/03/2018

I stayed here for 5 days, when in town for work, in March, 2018. Part-way through it all, I fell and broke my leg. I already had a high opinion of the staff, but they all went above and beyond the call of duty in helping me. They took such good care of me, and put in a lot of time to try to get me what I needed. They all made life a lot easier for me as I wrapped up what I was doing and got ready to fly home. I cannot recommend them too much, particularly (but not only ) Jared, Shannon, Melissa, Chantelle and Lacie. The room was big, clean, well stocked, with a really comfy bed. A real 5-star experience.

sales401, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Emptysteps, We thank you for staying with us and wish yo a speedy recovery.

"Great place to stay!"

4
22/03/2018

The people here make the difference - Shannon was very accommodating! Along with the shuttle drivers: Jared & Hessian. The only grip would be the pool was too cold! Needs to be warmer than 70 degrees - had to stay in the hot tub! The gym and breakfast were both exceptional.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Loserpants, Thank you for staying with and taking the time to review your stay. We are sorry about the pool we do try to keep it around 82 degrees.

"Nice place"

4
08/03/2018

Staff is always friendly. The beds are comfortable. The rooms have always been clean and the Internet service is easy to connect to . There is a good verity of breakfast items and as you leave you may take a grab bag.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Allan, Thanks for staying with us and giving us such a nice review

"Great Place to stay"

5
04/02/2018

Super friendly staff. Checked in on a snowy evening. Was given a king room. Very spacious room and modern setup. Think the hotel is pretty new. Large feel to the place. Great fitness area with machines and free weights. The pool was oos but no big deal. Great TELUS TV with a large number of channels. Wifi a little slow for such a new place. A great included breakfast with so much hot food variety. Loved the breakfast burrito and crispy bacon. Very clean breakfast area. Coffee always available in the lobby with some fruit. As I checked out they offered me a grab and go bag and cookies for the road. Great since I got stuck on the highway waiting for an accident clear. Close to restaurants and easy access to the highway. Wonderful place too stay.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking a time to write such an awesome review. We value your feedback. I look forward to sharing this review with my team. Please let us know if you have any issues while you are staying so,we can get it fixed right away. Apologies for the pool however it is now open. We are glad you enjoyed our spacious rooms and breakfast, Looking forward to seeing you again. Sincerely Krishna Sharma Sales

"Best hotel on the alcan!"

5
03/02/2018

Best hotel on the alcan. Super comfy. Clean. If your in this area this is the hotel to stay at. Staff was helpful. There was room to park my pickup towing a large trailer and I was able to plug it in.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Monte, Thank you for staying with us and for the great review

"Fort St John best value"

5
11/01/2018

Stayed here and it is new and the value I thought was very good, everyone there was great to deal with. The hotel is a little off the Alaska Highway but worth looking for. They all go out of their way to help you with all aspects of your stay.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear 508zaned, Thank you for staying with us at the Best Western Plus FSJ and taking time to comment on your stay and mentioning the value and helpfulness of the staff.

"Excellent stay"

5
30/12/2017

This hotel is beautiful! Super clean and friendly service. When I got in they had upgraded me to a beautiful King Suite. The Breakfast is absolutely excellent with tons of different offerings. The excercise room is really clean, the treadmill is a professional model which was very nice to use.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for staying with us and for the great review. We hope to have the pleasure of seeing you again soon

"Terrible"

1
18/12/2017

Did not inform us the pool was not working. No help from staff. Try to be more efficient in your advertising upon checking in. We would like to have retribution. We are very disappointed. My son loves to swim and was very upset that he could not use pool.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Lee, I am sorry that you were not notified that our pool is out of order. We do have this posted on our website and did inform all of our partner most posted this on their sites sorry that the 3rd party you booked though did not. As their are other hotels that have pools we would have been happy to cancel your reservation and book you in one of your choice. As our only goal is to make sure all guests are happy when they stay in the Fort St John area.

"Excellent for business stays"

5
18/12/2017

This new property in Fort St John is of easy access off both the Alaska Hwy and 100th St. The rooms are very spacious and nicely appointed, temperature inside the room is controllable and just perfect. Breakfast is good. I'd highly recommend this property. It is getting a restaurant in April 2018 and this will make it a really convenient spot.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear, theodoramsb, Thank you for stay with us and taking time to comment on your stay. We are glad you enjoyed our spacious rooms and thank you for your recommendation.

"Clean"

5
14/12/2017

Beautiful new hotel, very clean. Lovely front desk staff. Excellent breakfast buffet, gluten free options. Pool and gym are great. Really enjoy how spotless the rooms are! Every room has a kitchen as well.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Brittany, So glad you enjoyed your stay with us, we hope to see you again soon.

"Hometown Hotel"

4
12/12/2017

We booked this hotel for our daughter's 14th birthday party. It was a great alternative to having a sleepover as we live out in the country. The hotel was lovely. New, clean, well lit, and great service. The pool was out of order at the time so we made use of the rental movies on the TV. Our stay was very nice ??

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Carrie B, Thank you for staying with us for you daughter's birthday sorry about the pool. So glad you were able to enjoy our movie selection.

"Hotel Experience"

5
11/12/2017

Overall hotel experience was excellent; hotel was clean, staff very friendly; food was good; my overall stat was excellent; I travel a lot for business and I always stay at Best Western hotels. I highly recommend staying at BW hotels.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear doml556, Thank you for your loyalty to the Best Western Brand. An so glad you enjoyed your stay with us we hope to see you again soon.

"One of the BEST Best Western hotels out there"

5
01/12/2017

Amazing staff and excellent hotel. New feel and well equipped with all you're looking for. The breakfast was a nice touch and the 24 hour tea station was incredibly thoughtful. The front desk staff goes out of their way to accommodate requests and are super friendly!!

"One of the best - Best Westerns"

5
29/11/2017

My co worker and I stayed here last night. WE both had king rooms and we both were very impressed with our rooms. Very clean, nice and new, hot plate, microwave, fridge, everything you need if you would like to cook in your room. Friendly staff, excellent breakfast of eggs, bacon, sausages, waffles, yogurts, breads, bagels, juices, coffee etc everything you need for a good hearty breakfast. Front desk staff excellent plenty of parking. The only con for my room I could hear everything from the front desk in room 223. Overall one of the best rooms and hotels I have stayed at in my travels.

sales401, Front Desk agent at Best Western Plus Chateau Fort St. John, responded to this review
Dear Oilsandsgal, Thank you for taking the time to write such a fantastic review about your most recent stay at our property. We are happy to hear you found our rooms clean and comfortable, however i do want to apologize for the noise you heard, and thank you for being it to out attention. I am very pleased to hear you enjoyed our complementary hot breakfast and all it had to offer! We hope to accommodate you again in the near future! Thank you Sincerely, Lacy Hiebert

"Very good staff"

4
25/11/2017

This hotel opened a year ago and has had a few gremlins that they have had to work out however, they are doing a great job now and my stays lately have been great! Now they just have to get the Hot tub and pool working again and it will be perfect.

sales401, Front Desk Agent at Best Western Plus Chateau Fort St. John, responded to this review
Dear Kconey64, Thank-you for taking the time to write a review about your recent stay with us. We are just as happy to have worked out most of the kinks and I want to thank you for your patience. We are working our hardest to get our pool and hot tub working, however it has taken longer then expected, and for that i do apologize. sincerely, Lacy Hiebert

"great place to stay"

4
23/11/2017

this hotel has a great location and easy to find with all the amenities that you need, plus good restaurants close by walking or driving distance, parking is great for easy access, and the staff was awesome as well just an overall great stay.

sales401, Front Desk Agent at Best Western Plus Chateau Fort St. John, responded to this review
Dear 585rolft, I am happy to hear you enjoyed your recent stay with us. Thank you for giving us a detailed list of the things you enjoyed most about our property. We look forward to accommodating you again in the near future. Thank you Sincerely, Lacy H

""The Best Continental Breakfast Ever""

5
17/11/2017

This is a newer hotel - the rooms are very, very clean. The Bath towels are real thick bath towels (not a small cheese cloth as supplied by other hotels). The staff is extremely friendly and helpful. The best think I liked about this hotel is there morning breakfast (supplied free with your room). Breakfast is so important that I can say without a doubt, this hotel hit the excellence mark bang on ! ! They had three types of meat, fresh eggs, fruit, yogurt, cereal, great fresh coffee that would give Starbucks a run for their money. and lots of pastry. I stay in about 50 hotel rooms each year and I can say without a doubt this hotel supplied the best breakfast ever. You will not regret staying here.

sales401, Front Desk Agent at Best Western Plus Chateau Fort St. John, responded to this review
Dear Michael G, Thank you for this wonderful review, Our staff will be so proud once they see your review! We are also very glad you found our hotel clean and comfortable, its the little things that matter, as we have found out over the years, such as the soft towels and friendly smiles. Thank you again for this review and giving your feed back on our breakfast, we love to know our guests feed back, and we hope to see you again soon! sincerely, Lacy Hiebert

"WOW! FACTOR! "

5
14/11/2017

I am not surprised to see so many people giving this place the 5 stars as a review on this site. It absolutely deserves it! I was Wowed the second I walked in the lobby with the staff playfully fighting over who was going to help me. Melissa the one who did help me was very witty, professional and a great sense of humor. It is people like that who you want to keep as ambassadors for your business. I strongly recommend this place to the pass through travelers or the working man for sure.

sales401, Front Desk Agent at Best Western Plus Chateau Fort St. John, responded to this review
Dear Rick R, Thank-you so much for this amazing review! Here at the best western we strive to the BEST, and this review just shows that our hard work is paying off! Thank you for recognizing and complementing Melissa, she is a very value member of our team and she will be thrilled to see this review! sincerely, Lacy Hiebert

"Unexpectedly great value."

5
30/10/2017

Holy cow! I admit, when I think "Best Western" I think economy lodging. Clean, safe, and inexpensive. Chateau Fort St. John blew away my expectations. The value I got for my stay was excellent. FSJ is an industral town, so I expect lodging to be a little more expensive than other cities, so that's alright. But when I got to my room, I thought I had been accidentally upgraded to a suite. There was a small kitchen with a cook top, microwave, and fridge. The room was comfortable, plenty of space, and quiet. Perfect. The free breakfast was the best I've ever had. I had heard it was good, and you expect the usual baked goods, toast, cereal. But they had waffles, eggs, bacon, sausage, hash browns. The coffee was tasty and fresh (and they have a coffee machine in the lobby 24/7. What a great way to start my day. Absolutely I would stay here again if I find myself in FSJ.

sales401, Front Desk Agent at Best Western Plus Chateau Fort St. John, responded to this review
Dear TerryhZ4043TO, Thank-you so much! You provided such a detailed list of everything that made your stay as memorable as it was. I am very glad you hear you enjoyed our breakfast and everything it has to offer! On behalf of our entire team we THANK-YOU for this outstanding review. We hope to see you again in the near future! Sincerely, Lacy Hiebert

"Best Western Plus Chateau Fort St. John hotel experience equals; bar none."

5
27/10/2017

I recommend this Best Western overall compared to other hotel's in the vicinity You won't be disappointed. Family friendly and compatability with those with out children. However, I will be back in the summer of 2018 and will be bringing my family too!

sales401, Front Desk Agent at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for this lovely review regarding your recent stay at our property. I look forward to showing our team your review! We do our best to make our hotel a home away from home, and we look forward to having you and your family stay with us this coming summer of 2018. Sincerely, Lacy Hiebert

"Team friendly"

5
20/10/2017

We had booked 10 rooms for a Midget aged hockey club. Check in was seamless. Breakfast was excellent. Parking lot is not bus friendly, but our driver managed to make it work. Very happy and will be back.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for your review! we are glad to hear you all enjoyed our breakfast. we appreciate the cooperation of the entire team. We cant wait to see you all back again! wishing the team best of luck this year! Sincerely, Bailey Gibb Sales Manager

"Working in British Columbia"

5
19/10/2017

DFI as a group of employees have stayed many nights at the Best Western Inns and Suites in Fort St John BC and have found them to very accommodating, rooms have been very clean,amenities have been plentiful and we all have no reason not to continue staying there.

Ken M, Front Office Manager at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for choosing our hotel, and for taking time to write a review. We appreciate your business and look forward to welcoming you back to our Hotel.

"Best choice in Ft St John "

4
16/10/2017

Hotel seems fairly new and well maintained. Desk staff were nice and helpful. The room was quite large with a kitchenette. It was clean and nicely decorated. The bathroom was very small but usable you couldn't get 2 people in at the same time though. Enjoyed our stay here and this would be our choice next time.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for leaving a review! I look Forward to sharing this review with my valued team. Next time for a bigger Bathroom ask Front desk about our larger suites! Best Western Plus Fort St. John looks Forward to seeing you again. Sincerely, Bailey Gibb, Sales Manager

"Wonderful Hotel - Very Clean - Excellent Staff"

5
14/10/2017

We have stayed there 2 different nights over the last 2 weeks (October 2017). Staff on check in was excellent. The hotel rooms are very modern, clean, and the beds are very comfortable. The breakfast has a lot of variety and very good food. Great coffee and tea available too! The only drawback is there are no restaurants or convenience stores close by. But that is very minor.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for writing a Review!! we are so happy you always choose to come back to our hotel! Please keep in mind we will be opening a Restaurant in the New Year. Thank you For being a valued Guest! Best Western Plus Fort St. John looks Forward to seeing you again. Sincerely, Bailey Gibb, Sales Manager

"They must be kidding!"

5
10/10/2017

I have stayed at several Fort St. John properties but in order to review this location semi-adequately, I need to stack it up against some of the finest boutique hotels I have experienced. This is an incredible property and if you are looking for a slice of heaven in this northern city, try it on for size. Using "tripadvisor" as a guide, I called from the highway and was connected to Bailey on the front desk. If I had been on the fence when deciding which hotel to contact as I passed Taylor, she was going to make it all work. I winced initially at the price but I could hear her smile as she worked a different number. "The pool is closed for repair so let me see what I can do?" Most hotels that count me as a guest, usually ask me at check-in NOT to wear a swimsuit while staying with them. If a non-functioning pool meant I could shave a few dollars from my over night, plus assure that I would NOT be required to strap on my Speedo, that just made it all seem oddly satisfying. Bailey told me I only need turn right at the first set of lights coming into town and, my home away from home would be impossible to miss. A short time later, Bailey was there at the front desk to great me. It was like coming home! Sign-in completed, I turned toward the elevators but not before Bailey had pressed a Goody Bag into my hands. Just a little "Best Western Plus" something to decompress from the long drive! I was totally unprepared for what lay hidden behind my room door. There is a kitchen area but this one is unlike anything I am used to seeing in such set-ups. Next to a custom built square sink, is a glass stove top matched with an oversize microwave and huge Samsung Mini-Fridge. The cupboards are stacked with everything required to pull off a major feast, from preparation to consuming an elegant spread. You would be forgiven for not remembering this is a hotel room! The windows can be opened to allow fresh air and there is a large seating area with a very comfortable lounge chair complete with matching ottoman (just in case the long drive demanded I put my feet up while finally tackling my newspaper?). The mega comfortable king size bed had LED reading lights, absolutely perfect for finishing a novel while not lighting an entire room. The bathroom featured an enormous walk-in shower and I could not help but wonder why a luxury hotel room in Fort St. John, would need to have a shower that could accommodate four or five people? I could not resist lifting the toilet seat several times, simply to watch it very slowly and quietly, return it to its closed position. Simple things for simple people they say! But my Best Western Plus was not done with me because breakfast was more like a feast. Watched over by another perpetually friendly staff member, dishes were refilled and tables cleaned as if by magic. I wasn't sure how much bacon was going to see me safely back to Sherwood Park but I think I was aiming for something around a kilo. Eggs, sausage, juice and coffee would be needed to finish the job but leaving this property felt sad until I reminded myself that I will be back! Regardless of what is one your list for visiting this northern city, The Best Western Plus is something that you want to have on your wish list. You will be glad you did!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for leaving such an awesome Review! We are truly Lucky to have the most amazing guests such as yourself! I'm So happy to hear you had a fantastic stay with us! The day you left this Review i could hear all the staff giggling while at the computer reading your review, you defiantly made our whole team smile! Best Western Plus Chateau Fort St. John Thanks you for being a valued Member and can't wait to see you next time! Sincerely, Bailey Gibb, Sales Manager

"Great stay"

4
02/10/2017

Easy access to Alaska Highway, plenty of parking, and a good (but not great) breakfast buffet (scrambled eggs, egg burritos, mini omelets, hashbrowns, bacon, 2 types of sausage, with the usual bread-cereal-muffin offerings). The hotel pool and spa were closed during our stay, although they appear clean and the pool has underwater lighting that cycles through colours, if that floats your boat. The gym had an elliptical, a spinning cycle, a treadmill, a recumbent bike, a good quality pulley machine and a bench with free weights from 5 through 60+ lbs.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for writing a review! we are glad you enjoyed your stay. We have lots of Variety for Breakfast but we would like to know what you think our breakfast was missing, feel free to email [email protected] . Best Western Plus Chateau Fort St. John Hopes to see you again soon. Sincerely, Bailey Gibb Sales Manager.

"Family Visit"

4
02/10/2017

Stayed at the Best Western to visit family and we enjoy staying at the Best Western hotels because they are clean and good value. The service was good and friendly and the room was in clean and well appointed. The only complaints I have would be the fire alarm at 6:00 am which is beyond the hotel's control and the pool and whirl pool were not in operation which I would have appreciated having some advance warning on. The compliments I would have would be the excellent bed and friendly staff.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for taking the time to write a review! We are glad you enjoyed your stay and found our service good. I look forward to sharing this review with the staff. Best Western Plus Chateau Fort St. John hopes to see you again soon Sincerely, Bailey Gibb Sales Manager

"Excellent and best of hotel"

5
28/09/2017

Excellent Best of hotel , full of nice breakfast,kindly people ,comfortable bed, big enough room with all of kitchen equipment, 24 hours gym, cleaning environment,best of hotel in Fort St John , affordable prices

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for writing a review! we are glad you enjoyed your stay and liked our prices. i look forward to sharing this review with the team. Best Western Plus Chateau Fort St. John Hopes to see you Again soon! Sincerely, Bailey Gibb Sales Manager

"Excellent"

5
28/09/2017

Very friendly staff and the rooms are very nice. Clean and well maintained. Excellent breakfast setup. I liked the to bag they have every day. (bottle water, energy bar and fruit. Nice touch to get your day started.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for taking the time to write such a fantastic review! Glad to hear you enjoyed your stay and grab and go bags. Best Western Plus Chateau Fort st. John hopes to see you again soon! Sincerely, Bailey Gibb Sales Manager

"Great stay"

5
27/09/2017

People very friendly and knew their jobs. Bus driver took us where we needed to go. Rooms where large and clean. .Nice beds had a good sleep. Would gladly stay again. Great breakfast better than some restaurants

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write a review. We are happy to hear you enjoyed the breakfast. I look forward to sharing this awesome review with the team. Best Western Plus Chateau Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb, Sales Manager

"The best western hotel is one of nicer hotel I seen ! It's very clean I love the small kitchen and nice shower !"

5
26/09/2017

The beds are confortable and service is amazing the brackfast was excellent! The manager Mr kirishan super respectful and friendly! I was there 10 nights! Very happy and satisfied! I really recommend if some one love clean and nice and good services goes to the hotel best western plus in fort St. John .

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for taking the time to write such an awesome review. we are happy to hear you enjoyed you stay. Krishna is a Valued member of our team! looking forward to sharing this review with Krishna and Staff. Best Western Plus Chateau Fort St. John Hopes to see you again soon. Sincerely, Sales Manager, Bailey Gibb

"Good experience"

5
22/09/2017

This hotel is a welcome addition to the hospitality scene in Fort St John. Being a fan of the Best Western brand, I did not think twice about booking at this property. However, being a frequent guest at BW properties also creates a benchmark of expectations. I am happy to say that the hotel and service in FT St John measures up to the high standards I expect from Best Western. Breakfast was good to excellent. Hot tub and Pool area were good, rooms were new and clean. Best of all, Staff was excellent. Only drawback - there are not a lot of restaurants within walking distance. Off site restaurants are all a short drive away. Other than that issue, this is a winner.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks you for being a valued Best Western Rewards Member! And Thanks for the Awesome review! we are so happy we met all your expectations. I look Forward to sharing this review with all the staff. Best Western Plus Chateau Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb, Sales Manger

"very clean new hotel with pleasant staff"

5
21/09/2017

We stayed for 3 nights & were extremely satisfied with this hotel. All of the staff we encountered were pleasant & cheerful. Melissa at the front desk was very efficient as well as super friendly. She definitely went "above & beyond" to instruct my husband on how to stream a live Gaelic football match on the TV as well as to remove a splinter I had gotten earlier at a different location. Thanks Melissa! We would definitely stay here again.

"Ms. Lacy is doing a remarkable and dedicated customer services at the Best western Fort st.John"

5
19/09/2017

I visit Fort St. John due to my work regularly at least after every two months. The Hotel which i used to stay was OK . In March 2017 I couldn't get the booking in my selected hotel as it was busy. So i got the room at Best Western. Lacy was the polite person who showed the high level of courtesy to accommodate my booking with an upgrade to a King suite. On March 21, 2017 when i was checking out again there was Lacy at the Counter. She gave me the heads up about extreme weather conditions and instructions which covered from walking in the hotel's Parking lot to a severe winter conditions driving.. From that day till now I stay at Best Western whenever i visit Fort St.John. Right now i am staying at the Best Western and writing the review while relaxing in the Lobby. Thank you very much Lacy.for all of your Gratitude.

"Wonderful Hotel"

5
14/09/2017

We stayed her twice on our trip up the Alaska Highway. The Chateau Fort St. John is a new facility. The rooms are clean comfortable and quiet. The staff there are very pleasant and very helpful. I would recommend this hotel when in Fort.St. John

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for taking the time to write an awesome review. We are happy you enjoyed your stay. i look forward to sharing this review with all the staff. Best Western Plus Fort St. John hope to see you again soon! Sincerely, Bailey Gibb, Sales Manager

"great stay"

4
13/09/2017

First time at this new hotel and I was very happy with the service I received and how nice the staff was to deal with...tge rooms are very nice and was very clean on my arrival...i will be staying here again when I FSJ

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for taking the time to write such an awesome review. i look forward to sharing this review with all the staff. Best Western Plus Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb, Sales Manager

"Don't waste your time"

5
12/09/2017

If you are in this area or mind if close, don't drive around..just go to this hotel. It was amazing. Can't describe in a short amount of all it has...just use your imagination. Need more like this one.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for writing a review! we are happy to hear you enjoyed your stay. Best Western Plus Chateau Fort St. John hopes to see you again soon! Sincerely, Bailey Gibb, Sales Manager.

"great service"

5
12/09/2017

friendly staff, clean room, nice hot tub, great breakfast and ready before 6am,all at affordable price. this meant a lot because was tired from a 16 hour work day and had to get up early so the hot tub was a welcome addition as was the excellent burrito breakfast prepared hot before 6 am.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of that busy schedule of yours to write such an awesome review! We are happy you enjoyed our hot tub and breakfast. i look forward to sharing this fantastic review will all the staff. Best Western Plus Chateau Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb Sales Manager

"The Best Western Plus Chateau Fort St. John really is the BEST"

5
11/09/2017

Ken, Bailey and Staff are so accommodating and friendly. Rooms are exceptionally clean. The complimentary breakfast is unbelievable - so many choices and so delicious. Large conference room to hold any business meetings or events - with all the amenities needed. This is the only place I would recommend to stay while in Fort St. John!! Thank you for a very enjoyable stay!!!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write a review! we are happy you enjoyed your room and our breakfast. we have an excellent team and I look Forward to sharing this fantastic review with them. Best Western Plus Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb, Sales Manager

"Fantastic!"

5
06/09/2017

Such a great stay! Rates are wonderful and staff are so friendly! The pool/hot tub were really clean. The rooms are big and spacious. When staying in the hotel the staff always asked how we were and also suggested things to do around Fort St.John also dinner ideas. Thank you for the great experience and home away from home!!

"Great Hotel"

4
31/08/2017

This hotel is new therefore all amenities are looking great. Beds are all new and comfortable. Staff are well trained and friendly. Don't do hotel continental breakfasts so no review. Overall pretty good place to stay for the price. Footsteps in the nigh from upstairs, not good quality construction.

"Nice hotel and rooms"

4
31/08/2017

Hotel was nice, the rooms great but the washroom too small. Breakfast was average. The free coffee machine was nice and the internet was fast, TV had a nice choice of channels. The kitchen and the room was nicely layout and the furniture was clean and nice

"Great As Usual"

5
30/08/2017

Always a great and friendly stay when in Fort St John, rooms are spotless, people are friendly and I always get greeted by name. it is the only hotel I will stay at while in Fort St John, Best Western has certainly come a long way over the last several years.

"Great Place to Stay"

5
29/08/2017

Hotel was very nice, and clean. Pool and hottub were perfect for playing with kids (2-4ft deep). Breakfast was much more than I expected, a nice surprise was delicious roasted potato wedges and a waffle station. The in room wifi was also great, full high speed internet access.

"Impressive"

5
26/08/2017

nice and new hotel in the middle of residential area. will recommend. certainly you will get your moneys worth. room decor is so cool and i had the room with a kitchenette and all utensils are available and are at par.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for your awesome review! we are glad you enjoyed our location and kitchenette. Best Western Plus Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb Sales Manager

"Manager is completely useless"

1
24/08/2017

The staff at this hotel were very polite and helpful however when I lost my wallet the manager was completely useless in getting it back to me. Sheets were scratchy and uncomfortable for the high price of the hotel. The breakfast was fantastic though, and there was actually a little bagged lunch which was convenient. We work in town frequently and the location is great for the site we are on. I would have recommended this hotel to other workers but now will tell everyone to drive further into town instead of staying here.

"Nice Hotel"

4
22/08/2017

The hotel was new and very clean and well kept. The decor was bright and different, a nice change. Lovely pictures of the north. The service was excellent, everyone very pleasant. The rooms are spacious and very well appointed with a great little kitchen. The only disappointment was that the dishes were dirty requiring me to rewash before use. Maybe the staff could check before new arrivals. Otherwise great stay.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of your busy day to write a review. Happy to hear you enjoyed your stay in our spacious rooms. I do apologize for your dishes. When ever you have an issue please feel free to call the front desk they are always happy to help. We hope to see you again soon! Sincerely, Bailey Gibb Sales manager

"Outstanding Hotel and people"

5
19/08/2017

What a place of class, just absolute care taking at its best. From the moment you walk in you can see, and smell that this place is Top of the hotel chains. The people are just fantastic, they listen and do their very best to make your stay one that will tell others about.Breakfast this is more like a buffet so much items to choose from and fresh. Krishna is the man at the front desk that has a charm of letting you know your important, his greeting as you walk into and or leave is always with a genuine smile. I was treated with great attention to make my stay a memorable one. I really felt at home and Krishna was always there when I needed something. 10-10. I will certainly recommend this hotel to all. John K. pdg Luca Excavation

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such an awesome Review. we are glad you enjoyed our wonderful Breakfast and staff. Krishna is a Valued member to our team, i can't wait to share this review with him and all other staff. Best Western Plus Chateau Fort St. John hopes to see you again soon! Sincerely, Bailey Gibb Sales Manager

"Oasis"

5
19/08/2017

We traveled to Ft St John for a family emergency. We booked into the best western for a night then booked for an additional 2 nights. The stay was our oasis to come back to and relax and get much needed sleep. Their breakfast was far beyond our expectations delicious assortment for everyone. We travelled with other relatives with children. I am a vegetarian and there was something for everyone. The breakfast lady Audrey was amazing she was so accommodating and friendly. Front desk staff Bailey and Melissa were exceptional. We were able to rebook into the same rooms the next 2 nights without a problem. Made our stay easier as we were there on tragic family business. Loved everything it was like coming home every time we came through the doors. They even had to go brown bags of food at the front desk. Well done Best Western. Hope to come back again for a holiday next time. I work for a hotel myself and they were above and beyond.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such an amazing review! We are glad we could help make your hotel experience a good one. all of or staff are valued team members and I look forward to sharing this with them. Best Western Plus Chateau Fort St. John hopes to see you again soon under better circumstances! Sincerely, Bailey Gibb Sales Manager

"A wonderful experience!"

5
12/08/2017

A fantastic experience! We had never stayed in a Best Western Plus motel before, but this certainly would be at the top of all the places we've ever stayed during our travels across Canada! Keep up the great work and customer service!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such an amazing review! We are glad you enjoyed your stay. i looking forward to sharing this review with all the staff. Best Western Plus Chateau Fort St. John hopes to see you again soon! Sincerely, Bailey Gibb Sales Manager

"Amazing hotel and spectacular staff"

5
11/08/2017

I have been staying Here for three months for work. The rooms are great with the most comfortable bed I've ever slept on in a hotel The staff is what makes this place extra special. I'd Especially like to mention a Melissa at the front desk. She makes it feel like a home away from home. Smiling and friendly, and Has done so many little things that makes being away from home for so long not so bad.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thanks for writing a review! We are happy to hear you enjoyed our pillow top mattress and our friendly staff. Melissa is a valued member of or team I look forward to sharing this review with her, she will be rewarded accordingly. Best Western Plus Chateau Fort St. John hopes to see you again. Sincerely, Bailey Gibb Sales manager

"Stay here!"

4
11/08/2017

The hotel staff are some of the most dedicated and considerate professionals I have had to deal with. Every complication i had with check in, which were my fault, were more than adequately addressed. The room was clean, organized, and professional just like the staff.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for writing a review! we are happy to hear we were able to help you out at check-in. Best Western Plus Chateau Fort St. John Hopes to see you again soon.

"Beautiful hotel"

5
11/08/2017

This is one of the nicest hotel rooms we have stayed at, so impressed, would recommend to anyone. Very clean and comfortable. We didn't use the pool but it looked nice and the cupboards were full of clean dishes and cookware . This room you can cook in too. Beds were very comfortable as well. Staff was very helpful.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of your day to write a review! we are happy to hear you enjoyed your stay. I look forward to sharing this review with all the staff. Best Western Plus Chateau Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb Sales Manager

"Fantastic stay"

5
07/08/2017

Everything was great at the hotel. Staff was very friendly and helpful. Room was clean and the decor was amazing. Room was very spacious and the internet was fast. Beds were sooooo comfortable. Breakfast was bigger than I expected and it all tasted great! No complaints here!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such a Fantastic review! We are glad you enjoyed your stay with us and our breakfast. looking forward to sharing this awesome review with all our staff. Best Western Plus Chateau hopes to see you again soon! Sincerely, Bailey Gibb, Sales Manager

"Great Stay for Work"

4
06/08/2017

I stayed here for roughly two months on and off over the past few months for work. I found the rooms to be very clean and the amenities were sufficient. No freezer in the room but the stove top and cookware were sufficient for simple meals and for preparing lunches for the next day. Overall the experience was a good one and I would not hesitate to stay here again.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write a review! we are happy you enjoyed your stay with us. we are glad you liked your room, Ask about King Executive Suites that have a freezers for your next stay! We hope to see you back again soon! Sincerely, Bailey Gibb Sales Manager

"Highly Recommended!"

5
03/08/2017

The service we received was excellent. Very warm and welcoming staff members, especially Krishna! He really helped us feel at home and went out of his way to answer any questions or concerns we had regarding the area and guiding us through the town. Pleased with the size of the rooms, great gym and pool, and breakfast was delicious plus had many varieties.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of your day to write such a fantastic review! we are happy you enjoyed your stay. Krishna is a valued member of our team and i look forward to sharing this review with him and all other staff! Best Western Plus Chateau Hopes to see you back again soon! Sincerely, Bailey Gibb Sales Manager,

"Best Hotel In FSJ"

5
31/07/2017

I have stayed at many different hotels in Fort St John. This one was by far the nicest. the rooms were beautiful, with a small kitchenette that included an induction stovetop. When I return to FSJ I will undoubtably be staying at the BW again.

sales401, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for the great review hope to see you again soon

"Amazing stay!"

5
29/07/2017

Been staying up there so far for 3 months for work. The hotel is clean, the staff are very friendly, rooms are beautiful. Couldn't ask for better service. Very acomadating with pets. By the sounds of talking to other co-workers at other hotels definitely the nicest and best hotel to stay at in town!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of your busy day to write such a fantastic review. I look forward to sharing this review will all the staff. we are glad you enjoy staying with us. Best Western Plus Chateau is lucky to have wonderful guests such as yourself. we look forward to seeing you again on your next visit. Sincerely, Bailey Gibb, Sales Manager

"Recommend Highly"

5
28/07/2017

Very nice new hotel with up-scale decor and features. Reasonable priced for what you get. I have spent lots more at higher-end hotels and they were not as nice. Friendly and helpful staff. Our king room was roomy and very comfortable. Had a mini kitchen with higher-end features. Bathroom was very clean and modern. Would like to say everything was near perfect...however, even though the complimentary breakfast had many options (much more than most), the hot steamer items were anything but hot...more lukewarm, if that. Maybe this was just an off-day...let's hope. If not, turn the heat up...cold eggs, don't cut it.

sales401, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Chris, Thank you very much for this great review not sure what happened with the steamers but we will make sure they are piping hot from now on.

"Excellent Hotel"

5
24/07/2017

Stayed in the Hotel for business purpose. Hotel and room was very clean. Room was equipped with kitchenette. Breakfast in the morning was helpful and even on request can be packed. Hotel is conveniently located near Walmart, A&W and some good restaurants.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such a great review! We are happy you enjoyed our breakfast. we hope to see you again soon. sincerely, Bailey Gibb Sales manager.

"Good quality, fair price."

4
15/07/2017

It's what you would expect from a BW. Modern rooms and friendly staff.When I called they were willing to negotiate s good price. Power went out, nobodies fault, and the staff were running around doing there best to help the guest, Good Job guys! One thing: if road noise bothers you be sure to ask for a room on the back side.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such a fantastic review! We are happy to hear you liked our rooms and price. i look forward to sharing this awesome review will all the staff. Best Western Plus Chateau hopes to see you again soon. Sincerely, Bailey Gibb, sales manager.

"Yes!"

5
11/07/2017

Clean. Nice staff. 24/7 expresso machine in the lobby. Pet friendly. Pool is small, but was sufficient for my 3 kids. The hot tub was clean and nice, too. Laundry is $3 for washer and $2 for dryer, located on the 3rd floor. Beds were comfy. Loved it!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for Taking the time to review us! We are glad you enjoyed our espresso machine as much as we do. Best Western Plus Chateau Fort St. John hopes to see you and your 3 kids back again soon. Sincerely, Bailey Gibb Sales Manager

"Best Western Fort St John - Amazing staff"

5
10/07/2017

We stayed at the Best Western in Fort St. John with 3 lacrosse teams and the hotel staff were amazing. They helped accommodate all of our requests and went out of their way to provide us with amazing customer service. There were many times that they went out of their way to be helpful and at the same time were friendly even with 30 high energy boys running around the hotel.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such an amazing review. we are glad you enjoyed our hotel and staff. i am looking forward to sharing this amazing review with all the staff. we hope to see everyone again some time! Sincerely, Bailey Gibb Sales Manager.

"Great staff!"

5
03/07/2017

Room was great, bathroom was cramped though. High speed internet and optic cable service. Lots to offer for breakfast though we didn't try it. Coffee was good, keurig in the room. Bed was very comfortable.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of your busy schedule to write a review. we are glad you enjoyed our hotel. Best Western Plus Chateau hopes to see you again soon. Sincerely, Bailey Gibb, Sales Manager

"Great Stay"

5
29/06/2017

BW in Dawson creek renewed our appreciation for Best Western. The facilities were top notch and the service was excellent. Front desk was extremely Helpful in securing a hotel room at our next stop.Would not hesitate to stay there again next time we are in Fort St John.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Hi Gail, Thank you for staying with us and we hope to see you again soon in Fort St John. Ken Myers CHA General Manager Best Western Plus Fort St John

"Nice new Hotel"

4
21/06/2017

It's a nice and new place in Ft St John. Walking into the hotel was not very impressive. The parking lot was covered a in mud. Motorcycles lined the entrance way. With my bags I had to maneuver around the motorcycles. A bunch of people were standing and sitting around their bikes with open beer bottles and smoking right in front of the door. As a non smoker I had to walk though this smoke into the building. I was not impressed with this process. Bikes blocking the walk into the hotel, open liquor and tabbaco smoke. I could have done without any of this specially with children. Check in was OK although I had to wait a bit until service. This hotel, like others in the area, cater to work crews. You will find crews walking around in very dirty work clothing etc In all the hotel is nice and the price is right. But management needs to look into the above mentioned problems.

Ken M, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Carsten, Thank you for taking timeout of you busy schedule to comment on your stay I am glad you found the hotel Nice and new. I am sorry about the what was happing when you arrived this is being reviewed and policies and procedures will be amended as needed. Again thanks for staying with us and we hope to see you again soon. KMyers General Manager

"My new favorite place to stay"

5
17/06/2017

Decided to spend a night at this new hotel, was greeted by Melissa at the door and felt like I was their favorite guest returning. First class customer service. This hotel is very nice, clean and has a lot to offer. Excellent breakfast, gym and pool. This was a 5-star experience, can't wait to come back.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
thank you for writing such an amazing review. we are glad you enjoyed your stay. Melissa is a valued member of our team and i look forward to sharing this fantastic review. best western Plus Chateau Hopes to see you again soon. Sincerely, Bailey Gibb Sales manager

"Visit was Excelllent, Great Customer Service"

5
15/06/2017

I stayed at this hotel for about six weeks in May/June 2017. The staff was unbelievable and the customer service was first class. Particularly Krishna, who went out of his way to greet all visitors and helped them with any concerns and questions they had.

, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Hi Omendra, It was a pleasure having you as a guest. Krishna is a great asset and he was so pleased that you mention him.

"Road tripping "

4
08/06/2017

Great hotel. I have been to a lot of BW's this is by far the most elegant one I've been to. Clean modern new. Would definitely recommend. Close to a lot of good restaurants. Has a small kitchenette, large shower.

"Awesome place! Great service!"

5
05/06/2017

Stayed couple of nights, great experience! Rooms are good, staff is awesome. Dealt mainly with Krishna and Lovepreet, great guys and very helpful! Definitely recommend this hotel to people visiting Fort St. John.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such an awesome review! we are glad you enjoyed your stay here at the Best Western Plus Chateau Fort St. John. Krishna and Lovpreet are Valued members of our team and i look forward to sharing this review with them. we hope to see you again soon. Sincerely, Bailey Gibb, Sales Manager

"Completely UNDERSTANDS serving their customers"

5
03/06/2017

Beginning the day on the east coast at 5 a.m. and crossing many time zones , I arrived at BW Plus at 3p.m. I had managed to get a cab to the wrong hotel. (But really the right one :). I received a very friendly welcome from 3 young staff including a VERY patient Melissa at the reception desk .She pulled out all the bells and whistles getting my money back from the original hotel, organizing my transportation to the airport the next day, recommending pizza shops, finding me a corkscrew ....on and on it went. I definitely felt like she made me her priority. Thank-you thank-you thank-you Cindy from Riverview NB

"Visiting our son"

5
23/05/2017

We made reservations at this new hotel a couple of months in advance to be sure of a room. The front desk was very helpful at that time giving me a very good price and answering all my inquiries. Upon our arrival we were delighted with our accommodations. We had our dog Kali along and we were placed near an outside exit for ease of taking her for a walk when necessary. We were even presented with a 'goody bag' for Kali with treats and a toy, which of course she liked. The rooms were spotless and the kitchen was so very well equipped with dishes, cutlery, glassware, toaster, kettle, coffeemaker, fridge, induction stovetop and microwave. The beds were really comfy and the linens bright and fresh. Breakfast was included and they had a very good selection from freshly made waffles to oatmeal, sausage patties to scrambled eggs, juices, tea coffee and sweet buns. I would not hesitate to stay here again. My one complaint and it has everything to do with hotel guests with dogs! Why don't they clean up after their dogs?!? The hotel provided bags for clean up but it was very evident from the mess on the side lawn that many ignored Fidos offerings.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
thank you for taking the time to write such a Fantastic Review! We are glad you enjoyed your stay at the Best Western Plus Chateau Fort St. John. We are so happy that Kali Also enjoyed her stay as well. i am looking forward to sharing this Awesome review with all the staff. We hope to see you again soon. Sincerely, Bailey Gibb Sales Manager

"The "New" best place to stay in Fort St. John"

5
18/05/2017

Beautiful new hotel, great staff and a warm quality breakfast in the am. I really like the showers in the bathroom, in replacement of the tub/shower combo. One of the most comfortable hotel beds I have ever slept in. I will be staying here again on my next travel date in FSJ!

, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Dennis, Thank you for staying with us and taking the time to comment on our hotel. We look forward to seeing you again soon. Ken Myers GM

"great place to stay when in FSJ"

5
18/05/2017

Spent a week here on business. Great hotel; great staff. I'd stay there again if I ever go back to the area...Great place to visit but don't know if I'd want to live in the area. Not much to do around town. The scenery was absolutely 'stunning'!! the overlook of the Peace River will almost take your breath away and the peace an quiet of that overlook was absolutely astounding. Great place to go for just about any reason. Just be careful not to get too close to the edge, or you wouldn't stop bouncing on you way down until you reached the bottom.

, General Manager at Best Western Plus Chateau Fort St. John, responded to this review
Dear Randall, Thank you for Staying with us and for your great review we all agree that the scenery around the is breath taking hopefully you will be back again soon. Ken Myers GM

"Fantastic Hotel"

5
10/05/2017

I was delighted by this little gem just off the strip. Very clean, very modern and a very helpful staff this is definatly my new spot in fort st john. The Best Western rewards program is a great incentive program as well. Thanks Best Western

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such a fantastic review. We are glad you enjoyed your stay and our rewards program. I look forward to sharing this review with all the staff. Best Western Plus Fort St. John is looking forward to seeing you again soon, sincerely, Bailey Gibb, Sales Manager.

"Loved it!"

5
29/04/2017

The rooms were beautiful, the beds were so comfortable! very clean. Kailey at the front desk was very helpful when I could not figure out my Tv and brought up a mop when our son got sick in the bathroom even though it was close to midnight. Very good prices! I would definitely recommend

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such a fantastic review. Kailey is a valued member of our team I look forward to sharing this review with her. We are happy you enjoyed your stay with us. Best Western Plus Chateau Fort St. John Hopes to see you again soon. Sincerely, Bailey Gibb, Sales Manager

"Great Place"

4
25/04/2017

What a great place to stay while in Fort St. John. Clean hotel with great rooms. I stayed in a kitchenette, as I like to cook instead of eating in restaurants all the time. The room size was large and everything was planned out nicely. The only issue was there was no cutlery in the drawer, but fortunately, I carry some when I travel, so I was ok.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write a review. We are glad you enjoyed the layout of the room and your kitchenette. All if our rooms have kitchenettes (except the Accessible rooms). We encourage our guest to let us know if anything is missing out of the room so we can replace it immediately. Thank you for choosing the Best Western Plus Chateau Fort St. John, we hope to see you again. Sincerely, Bailey Gibb Sales Manager

"Great facility"

4
24/04/2017

Everything was pretty good, beautiful hotel. Room décor is a little dark. Breakfast was good. Desk staff was friendly and helpful. Parking lot was not cleared for days so vehicles pulled up under external roof at entrance and choked us out while we waited to get our vehicle nearby to pack up.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for Taking out of your day to write a review. We are glad you enjoyed breakfast. We appreciate you recognizing our friendly staff. Apologizes for the snow in our parking lot, we got a heavy snow fall over night. Sun is shining in Fort St John now! hope to see you again. Sincerely, Bailey Gibb Sales manager

"Stellar"

5
20/04/2017

Great service. Unbelievably friendly staff. Beautiful room. Big thanks to Krishna, Ashely,and lacy for going above and beyond to make this stay enjoyable. I highly recommend anyone traveling to stay here!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
We thank you for such a Fantastic Review!! We are glad you enjoyed your stay. Keishna, Ashley and Lacy are all valued members of our Hotel, I look Forward to Sharing this review with them. Best Western Plus Chateau Fort St. John hopes to see you again soon. Sincerely, Bailey Gibb Sales Manager

"Highly Recommend"

5
18/04/2017

During our two night stay, we received great service and the staff went out of their way to accommodate our family and extended family gathering. Would not hesitate to book another stay at this location.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write a review! We are Happy we could make your Easter Weekend In Fort St. John memorable. We hope to see you and your family again soon. Sincerely, Bailey Gibb Sales Manager

"Finally FSJ is Best!"

5
13/04/2017

Ecstatic FSJ now has a Best Western, much nicer than driving back and forth to GP between sales calls. Great staff, very nice new hotel, felt very comfortable and inviting. Great stay and will be returning soon. Thank you!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write such a Fantastic Review! We are excited you enjoyed your experience here at the Best Western Plus Chateau Fort St John. I can't wait to share this amazing review with all of our Staff! We can't wait for you to return to Fort St. John's Newest Hotel! Sincerely, Bailey Gibb, Sales Manager

"Nice Place"

5
10/04/2017

Newly opened motel and reasonably priced for Ft St John. Fenced parking lot might help keep vehicles safe? Rooms in nice condition. Ashley at the front desk was a great help with reservation and check in. Breakfast was hot(not like some places). Overall was a nice,quiet room for the night.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to write a review! We are happy you enjoyed our hot Complementary Breakfast. Ashley is a Valued Member of our team and I look forward to sharing this fantastic Review with her. Best Western Plus Chateau Hopes to see you again soon. Sincerely, Bailey Gibb Sales Manager

"Great New Hotel"

4
08/04/2017

New hotel, my 1st stay. Only note would be a few more breakfast items would be nice... Off the Alaska hwy (thus no truck noise). Good parking (even with a trailer). They recognsed my "Diamond" status & upgraded my room! Recommended.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Best Western Plus Chateau thanks you for taking the time to write a review. Your feed back is very important to us! Please don't be shy if you have any suggestions for our hot complimentary breakfast. We thank you again for being a Loyal Best Western Diamond member. We hope to see you again soon. Sincerely, Bailey Gibb Sales Manager

"Great hotel"

5
05/04/2017

This Best Western hotel is great. Staff are friendly. There are a lot of choices at breakfast. Rooms are new and very comfortable. They are also accommodating in regards to later check out times. Will definitely book this hotel again.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time to wright such a fantastic Review! We are excited that you enjoyed our hot complimentary Breakfast! I look forward to sharing this review with all staff. Best Western Plus Chateau hopes to see you back again soon. Sincerely. Bailey Gibb Sales Manager

"New place to stay inFSJ"

4
30/03/2017

I usually stay at the Microtel, Wyndham rewards member, however decided to go to this Best Western and was not disappointed! I will be tearing up my BW points in FSJ from now on. The fact it has a nice big hot tub makes it that much better!

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you For the Amazing review! we are glad you enjoyed our Spacious rooms. Best Western has A Status Match No Catch Program, if you are a Gold, Platinum, etc. with another brand we will match that level and you can start earning Best Western Rewards points faster! For more information on this Amazing Program Best Western Offers call the Hotel Directly (250-787-7555) and ask for Bailey. We look Forward to seeing you in the future. sincerely, Bailey Gibb Sales Manager

"Awe - No Hot Tub & No Bath tub & Coke available"

4
15/03/2017

I often use a hot tub after work and was disappointed to find that this hot tub was being repaired. Not sure how long this repair has been in the process, but it would sure be nice to see that it has been repaired should I return to Fort St. John. I stayed in room 331 which was large and comfortable; however, it only had a shower. I will be sure to request a room with a bath tub especially if the hot tub is not working. This is one of the few hotels where I have found a Coke machine. I was tickled pink. Most are Pepsi. Thank you BW.

sales401, Director of Sales at Best Western Plus Chateau Fort St. John, responded to this review
Thank you for taking the time out of your day to Write a Review, your Feed back is very important to us. We are glad you enjoyed our coke machines and spacious rooms. When booking your next room please feel free to request a room with a tub. Our hot tub is now in working order. Best Western Plus Chateau Fort St. John Hopes to see you again soon. Sincerely, Bailey Gibb