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Best Western Hotel Fishkill Inn & Suites, Fishkill

14 Schuyler Boulevard, 12524-2238, Fishkill, United States - Vedi su una mappa
Best Western Fishkill Inn & Suites - Sala colazione Il Best Western Fishkill Inn & Suites è situato nel centro di Fishkill. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Goditi i confort di casa durante il tuo soggiorno prolungato presso il nuovo Best Western Fishkill Inn & Suites. Qualunque sia il motivo del tuo viaggio, questa zona è ricca di splendidi sentieri escursionistici e pittoreschi negozi di antiquariato. Tutte le camere sono dotate di cucina completamente attrezzata!Goditi la tranquillità in una delle nostre ampie suite situate in una posizione comoda nella Hudson Valley, a 90 minuti a nord di New York.

Best Western

Hotel Fishkill Inn & Suites

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i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Aria condizionata
    Aria condizionata
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Basato sul parere di 1012 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
272
Molto buono
301
Nella media
186
Scarso
125
Pessimo
128
CONSULTARE I PARERI SU
Affari Affari
124
Da solo Da solo
53
In coppia In coppia
172
In famiglia In famiglia
495
Viaggio con amici Viaggio con amici
111
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Its close to excellent, but..."

4
Stephen G, Sudbury, Massachusetts, Usa 16/05/2022

Staff was friendly and helpful each and every interaction. Brought extra blanket within a few minutes of request. The physcal plant is looking good, but there are hunderds of bumblebees flying around. My waife is allergic to bee stings so was nervous everytime we were outside of unit. Units are large and mostly well appointed. Love the large TV. The price is very good for this type of unit. Breakfast was mediocre, but plenty of it. I would recommend to friends and stay here again myself.

khalil chambers, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Noise and privacy"

1
User 14/05/2022

Hard to find check in area after a hard time finding the hotel. Noise and privacy were problematic. People were tromping up and down the outside stairs all times of the night. They were both drinking and smoking and were very LOUD. And there was no security it seemed to quiet them down.

khalil chambers, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued guest, Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"This is a great hotel!"

5
kbt4me, Marlborough, Massachusetts 07/05/2022

First time staying here, but it won't be the last! Quick check-in (did a pre-check in from home the previous day), the room was just as I had requested. Not only that, several lights were on in the room when I arrived, so I didn't walk into a dark room - how thoughtful! Room was well appointed, with a full kitchen, a lovely sitting area, a comfy bed, and a huge bathroom. Quiet. Super clean. The desk checked in to see if everything was OK, and did I need anything. And breakfast the next morning? Wonderful! Hot coffee that was good, perfectly scrambled eggs, nice bacon and home fries, make-your-own waffles - and items were replenished frequently. Plus, the usual cereals, yogurt, and fruit cups and fruit juice. Desk staff was super pleasant, and I never felt uneasy taking my dog for a final, late night walk, since the area is VERY well lit! Lots of lighting on the pathways. This is a really great hotel, and I will be traveling back to the area very soon, and you can bet I'll be making a reservation here again!

khalil chambers, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Great Room/Suite !"

5
User 29/04/2022

The room was amazing ! Clean as expected but was huge ! Enough room to relax when there & not feel claustrophobic. The full kitchen was such a plus for a 3 night stay. Location was close to so many amenities & local & state parks etc. Just another awesome experience at Best Western !

khalil chambers, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Shooting"

1
User 25/04/2022

Not the safest feeling establishment, though no problems with the room. There was a shooting during our stay and woke up to police cruisers and crime scene tape. Other guests told us what happened and it was in the newspaper the next day but were never contacted by Best Western.

"Relatives thrilled"

5
User 25/04/2022

I booked two rooms here for a wedding weekend. The rooms were for two couples attending a local wedding. These young couples loved the rooms and I loved the price. One couple called me to say this was the best room they ever had. This coming from a well traveled 22 year old.

khalil chambers, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Good for larger families"

4
jtavaresfam, Boston, Massachusetts 05/04/2022

We stay here when my daughter is playing at Marist college. We enjoy the two rooms, extra bed and bathroom and the use of a fridge and oven of we need them. It is helpful to have a fitness center for workouts when the weather is bad

khalil chambers, Owner at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Yellow Stains and Small Hairs In Our Bed Sheets"

2
User 01/04/2022

Great location (only reason for more than 1 star review), however, poor quality control. My family and I stayed at the Best Western in Fishkill for a gymnastics competition. We had a suite with upper and lower-level bedrooms. At the end of a long day, we were getting ready for bed. When removing the covers, my wife noticed yellow stains and what appeared to be numerous pubic hairs. Disgusting! Nothing like hair and body fluid stains in the sheets to give you a good night sleep. When we contacted the front desk, they sent someone up who just handed us some sheets and left. No "Sorry"; No "Is there anything else you need"; No offer to remake the bed etc. The next morning at checkout, I asked to speak with a manager; but was told that they had not arrived yet. I showed pictures of the dirty/soiled sheets to the clerk and asked to have management call me. I am still waiting for a call 2 months later.

khalil chambers, Owner at Best Western Fishkill Inn & Suites, responded to this review
Dear Markuss, Thank you for taking the time to write this review. It is disheartening to learn that this was your experience with us. I can assure you that we have very high standards for our housekeeping and maintenance staff, and as such, we take these matters very seriously. We have not been able to find a reservation matching your credentials. Kindly reach out to us directly so that we may further discuss this matter. Miguel Martinez General Manager miguelmartinez@visionshotels.com

"Excellent"

5
User 20/03/2022

Excellent stay at this best western. Room was clean and spacious. It was like staying at your own condominium. I would recommend anyone to stay here. They are also pet friendly. I can not wait to stay here again.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Very Nice Property "

4
NealF52, Hartsdale, New York 14/03/2022

Very nice stay. Centrally located around all the shopping centers and restaurants. The room was very nice and the staff was also very nice and pleasant. The only 2 problems that my wife and I experienced was that the television in the room did not face the bed. Only faced the living room area. We like to watch television in bed, and could not do this because of the placement. The other problem was that there was only one trash container in the whole room! Should of been at least two or three. Other than that, the room was very nice. Looks like this property was a Residence Inn in the past before Best Western took it over.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"#HiddenGem!"

5
User 08/03/2022

I booked this property mainly because I like to stay at new hotels. But the configurations of the penthouse, & that 2nd floor loft, totally exceeded all expectations. The kids loved it. It's new, clean & super cozy! #HiddenGem!

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear valued Guest, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Family dinner"

3
User 07/02/2022

Rented this hotel when coming to NY to do dinner with my son. Was convenient and economical for the price within a good location. Was good that it allowed my sons dog to travel with us as well. Recommend

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Great penthouse suite"

5
492datu, Brooklyn, New York 06/02/2022

The hotel was fully booked for the weekend but the manager and staff were kind to upgrade our family reservations to a penthouse suite for the same price as our other bookings. We're happy we were able to stay together in the penthouse. It had everything we wanted. It had 2 king size beds and 2 bathrooms, with a small dining table, microwave, oven and dishwasher. This is a pet friendly hotel too. It was clean and the staff were amazing. They had nice free breakfast selection too. The location was great near fast food restaurants and just 5 minutes away from Main Street area.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Exceeded expectations"

5
MajorNYC, New York City, New York 24/12/2021

For a family visit over the holidays, we were fortunate to be able to book a “loft suite” for our group of three seniors, all a bit crotchety, especially the one who's a hermit, wants his own room and bath, not willing to pay for it. The loft was perfect for him! Very clean, well-appointed (I made a meal for 6 in the kitchenette), with a delicious complimentary breakfast. Beds are very comfortable. All staff are cheerful, pleasant, and welcoming.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Fire almars may or may not work?"

1
celsosalgado95, Renton, Washington 13/12/2021

Was charged a smoking fee for smoking off the premises and I was told I was smoking in my room when asked how if they have Alarms the general manager said they may or may not work?? And when I said that you can see me on camera outside smoking he said that's did not matter to him. If my clothes smelled like it if I had it on me he said I was gonna get charged and he was not gonna hear anything I had to say

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Celso, Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. If we can be of further assistance, please don't hesitate to let us know.

"Excellent"

5
dcooper621, New Windsor, New York 04/12/2021

Very warm welcoming hotel and amazing customer service and overall a really clean hotel. All employees were very attentive and worked like a well oiled machine I will definitely return to this site…..

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"Best pick"

5
User 22/11/2021

My husband and I needed a little getaway and this hotel was a great pick.It had everything we needed and was comfortable. Also the options of food in the area was amazing! We plan on going back again. Staff was friendly and helpful.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Slewis845, Thank you for taking the time out to review our property. We are glad to hear about your stay and that it went well. We appreciate your business and look forward to seeing you in the near future. Please feel free to reach out to us for any questions.

"unparalleled incompetence"

1
linedoc2021, Delmar, Maryland 20/11/2021

If you want to spend your off time at the front desk straightening out your bill and unauthorized charges then definitely stay here. Because of course there will definitely be a line of people trying to do the same thing.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued guest, Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"Has potential but our room was not clean"

2
DT25, Canandaigua, New York 02/11/2021

The construction mentioned in earlier reviews has been completed, so the exterior and interior of the buildings were freshly renovated. This property comprised a number of 4-unit buildings, more like an apartment complex than a typical BW motel. Some units appeared to be occupied by long-term tenants (e.g., planters on porches, holiday decorations). The room was quite spacious and the bed and couch were comfortable. The breakfast was typical BW fare of hot and cold choices, with a helpful attendant keeping it replenished. All staff we encountered were pleasant, though not empowered to address our concerns. Unfortunately, housekeeping had not serviced our room other than making the bed. After failing to find another room (the town was booked up!) I asked for cleaning supplies and cleaned it myself. At least I knew the bathroom was clean at that point, though the floor in the sitting area was too dirty to have just missed one housecleaning. Despite being told by two front desk people that they would talk to their manager about a discount, I had to follow up after we left to detail our complaint. We were given an apology and a $42 discount off a 2-night stay. I'll leave it to you to decide if that was sufficient compensation for cleaning our own bathroom during a pandemic.

Bestwestern Fishkill, Guest Services / Front Office at Best Western Fishkill Inn & Suites, responded to this review
Dear Valued Guest, Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"Place is a mess"

2
User 25/08/2021

The property is being remodeled and is a mess. In six months it might be nice. There was a nice TV but no seating to watch it from. The floors were dirty. The rest of the room was very clean. The drapes are hung wrong and will not close fully.

"Don't waste your money!"

1
ava29692018, Brooklyn, New York 19/08/2021

I had called the front desk of this hotel the day before my trip to see if I could check in about an hour or two earlier because I was traveling there to attend an event. I was told by an employee to call back in the morning to find out about the possibility of an earlier check-in, but when I called the next day at 8:15am, at 9:00am, and again at 9:30am no one answered the main phone number. It was already time for me to depart for the Fishkill area from my original destination; when I arrived at the hotel, the attendant at the front desk said that a number of people had asked for a late check-out and so, therefore, they could not accommodate a early check in. Needless to say, this was a major issue for me because I arrived in Fishkill after driving for 2 and 1/2 hours. I was told that I could use the bathroom in the reception area to change my clothes. Once I changed, I ended up fixing my make-up and hair while sitting in my car since the reception area bathroom did not have a mirror. I was so put off by the poor customer service and how unwelcoming the front desk staff was that I decided not to return to the hotel even though I had already paid; I preferred to sleep on my friend's couch rather than deal with the poor customer service.

"Twilight Zone"

1
User 06/08/2021

First off I must say the room was brand new …that is the good part. When trying to locate the establishment it was near impossible. No address or sign on the building ( when leaving the next day notice a “ Best Western” sign covered in white sheets. I'm guessing they are changing) When finally finding our destination I was taken back by the mass destruction of the place. It reminded me of photos of Beirut. When checking in we noticed free breakfast area was in disarray we asked the clerk & she said we could get a bagged breakfast till 9 am the next morning.This place is under massive construction & really should not be open. Light poles down ,uneven pavement , broken rocks & debris. I also noticed that the clientele were a bit strange an example was right next to us. There were about 3-4 gentleman living in the room that had a full BBQ setup with beer bottles & a radio. All night they were going in & out smoking up a storm & loud conversations. I believe it finally ended around 5:30 am. Looking around the property I did see similar setups. Not sure what was going down . Place has potential but I would wait till full renovation is completed.

"Worst piece of property I have ever visited"

1
204garyb, Andover, Massachusetts, Usa 29/07/2021

I can't start to explain how disgusting this hotel is. It appears that the property is being run like a tenement and the residents are using it like a dumping ground. The property manager/front desk staff did not care. They told me that the property was being renovated but the rooms were brand new. I ignored the trash, beer cans, diapers, lumber, dead bushes, and pieces of the building that were falling off while on my way to my newly renovated room. When I opened the door the smell was so bad that I knew I could not stay there. 12 minutes after getting the keys I went back to the front desk and demanded a refund. The manager insisted that I entered the room so he needs to charge me for the night. I have yet to receive a refund even after calling Wyndham Customer Service. I have since called the local building inspector and local board of health as I hope no one has to be subject to this property. Do yourself a favor and stay somewhere else. If the property was being renovated I could understand the situation but it appears that the renovation has been going on for 3 years and is poorly managed.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.