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Best Western Plus Hotel Dutch Haus Inn and Suites, Columbiana

150 E State Route 14, 44408-8425, Columbiana, United States - Vedi su una mappa
Best Western Plus Dutch Haus Inn and Suites - Facciata dell'albergo Il Best Western Plus Dutch Haus Inn and Suites è situato nel centro di Columbiana. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il Best Western Plus Dutch Haus Inn and Suites è un hotel boutique con 52 camere e un centro per banchetti, dotato di una hall invitante e ampie aree pubbliche. Il nostro bar speciale nella hall principale è aperto tutti i giorni e propone le prelibatezze di Zeke's Coffee! Goditi un buon caffè e rilassate davanti a uno dei nostri caminetti. Il soggiorno presso il nostro hotel include anche biscotti la sera e colazione all'americana completa gratuita il giorno successivo. I nostri servizi includono il meglio che Columbiana ha da offrire: una grande piscina e un idromassaggio al coperto con patio all'aperto, una nuova palestra all'avanguardia, servizio di lavanderia, business center e accesso a Internet ad alta velocità gratuito. Vuoi organizzare un meeting o un evento? Permettici di accoglierti nelle nostre sale meeting arredate con gusto e nella sala banchetti da 250 posti. Il nostro chef e il personale della cucina sono pronti a preparare un pasto personalizzato per il tuo evento. Disponiamo anche di un gazebo all'aperto e di un cortile in cui organizzare matrimoni o altri eventi all'aperto. I nostri spettacoli con cena sono un'attrazione molto apprezzata durante tutto l'anno e comprendono un ricco programma di intrattenimento musicale, cabaret, spettacoli teatrali e drammi del mistero. Chiamaci per conoscere il programma e prenotare un pernottamento!Altre informazioni sull'hotel: il nostro hotel è interamente non fumatori. Disponiamo di camere per ospiti disabili con docce per disabili e letti accessibili con sedia a rotelle. Sono ammessi gli animali domestici (a pagamento, è richiesto un deposito cauzionale e sono previste limitazioni). L'hotel si trova nel cuore della zona Columbiana lungo la State Route 14, a soli 50 minuti in auto dall'aeroporto di Pittsburgh. Ci troviamo a otto chilometri circa a sud dell'Ohio Turnpike, a tre chilometri circa a sud dell'uscita di Columbiana della State Route 11 e a soli 15 minuti in auto da Youngstown.

Best Western Plus

Hotel Dutch Haus Inn and Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Piscina coperta
    Piscina coperta
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2019
Basato sul parere di 150 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
112
Molto buono
28
Nella media
7
Scarso
2
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
20
Da solo Da solo
5
In coppia In coppia
41
In famiglia In famiglia
60
Viaggio con amici Viaggio con amici
14
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Great amenities"

5
User 12/08/2019

Walking in beautiful seating area with coffee bar very comfortable area while waiting for your room . Great cleaning staff excellent helpful front desk staff ,pool and hot tub fitness center lots to do with a family, room very clean up to date great stay.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much. Your review is so very kind. One of my favorite things about the Inn is the Coffee Shop, I feel it adds a special touch. All the cozy seating, during the cooler days the fireplace is buring. Its just such a nice relaxing place. Thank you for mentioning the team, we all work so hard, and take pride in our work. We love all of our guests and feel as if we are welcoming them into our home. We look forward to seeing you again, and thank you again for your kind words.

"Comfy and Clean"

5
User 06/08/2019

Really friendly front desk and management. They smiled and laughed and enjoyed helping their guests. Great first impression. We had a corner room with windows that opened for cross ventilation when the weather was nice. Both the bedroom and bath were large, clean, and nicely furnished. Breakfast was tasty. Real eggs and bacon. Plenty of seating. We had dinner one night at the adjacent restaurant. Same owner as hotel, I think. Good comfort food. All in all, a great stay. Will definitely return!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kind review!! We are so happy you were able to experiance the restaurant as well. We are also pleased to hear we made a great impression, we strive to alway give above average customer service. We look forward to seeing you again soon!

"internet missing"

3
User 30/07/2019

No internet. I had used your hotel several times in past. It was excellent from meals to breakfast to the large rooms to comfortable beds to use of internet. When I arrived this time somewhat late at night and needed to use internet, I was told this was not available because of some kind of breakdown. How can you have only one computer? It cannot be a money problem> Computers are like a few hundred dollars. You could have had an inexpensive laptop available, or let me use the desk fron one for a few minutes. .

Kelly W, General Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
First and foremost I apologize for the computer situation and for not accommodating your needs as our guest. We have wonderful front desk associates and some of them quite new. They take such great care of our guests but were unfortunately unaware they we have other computers in the hotel that our guests are able to use if the one in the business center is down. We appreciate their dedication to doing great at their jobs and I will personally make sure they all are aware of the other computers that our guests are welcome to use. I am very glad to hear you appreciate our spacious rooms with great beds, internet and breakfast! I hope to see you again soon and I promise you that we are dedicated to providing excellence on all levels. I appreciate your patience.

"Visited for weekend"

4
User 24/07/2019

Stayed here for a weekend for our family reunion. Very clean and helpful staff. We used the pool and hot tub a couple times. Very nice hotel. The coffee shop is the lobby was also delicious. We will visit again.

CARRIE S, Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank You for choosing to stay with us for your family reunion! We strive for cleanliness and a stress-free time for our guests. Thanks for writing a review for us and we hope to see you again in the future!

"Great place to stay"

5
alicemcn52, Ashland, Kentucky 10/07/2019

The hotel was very clean and comfortable. Staff was extremely nice and helpful. Breakfast buffet had a good selection though the sausage and eggs were only lukewarm. Restaurant next door was wonderful. Shops were closed on July 4th so that was disappointing but there was plenty to see and do. About 8 miles away on Rogers in one of tge largest flea markets I've ever seen. Got some Amish cookies and pies so I was very happy. Hotel has a fitness center, pool, wifi and coffee shop. Convenient to area attractions.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much. We are happy you were able to come and experiance our Inn and some of the local attractions. Thank you for bringing to our attention about the breakfast, we will be looking into this. We hope you are able to come back and stay with us again.

"Best Western the best"

5
jmom45, jmom45 24/06/2019

This was the first hotel in my area that I have ever stayed in that I felt like it had been cleaned well. The hotel has a great feel and again clenliness is important to me. Breakfast was completely ready at 6:30 am when I went down. They do a good job. I used a blanket from the closet and it smelled clean like freshly laundered. You cannot go wrong here. I had a queen suite. It was very spacious.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you very much for you kind review. Cleanliness is super important to us! We have an amazing housekeeping staff that takes pride in their work every day. We strive to lead the industry with superior customer care and cleanliness. I am very pleased to hear you feel we are meeting the high standards we set for ourselves. Thank you again and hope you come back and stay with us if you are back in the area.

"Great property and experience"

4
RicoEduardo, Jacksonville, FL 21/06/2019

This hotel is different from (better than) what I usually think of with Best Western. Definitely a Best Western "Plus". Clean, newly remodeled. Great staff. Comfortable room. Really couldn't ask for more.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kind review. We take pride in our property and want it to be top of the line. We like to treat our guests like we are welcoming them into our home. We are pleased you were able to come and stay with us and hope we will see you again.

"Excellent, as always!"

5
Mike M, Menasha 12/06/2019

The hotel was friendly, clean, quiet, and it had a great breakfast. It was also in close proximity to anything in the town of Ohio (and relatively easy access to other local places as well). Pool and hot tub are also nice.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much! We are pleased you were able to come and stay with us and enjoy our pool and hot tub. We always strive to be a family friendly, home away from home. We hope to see you again soon!

"Clean and enjoyable"

5
User 06/06/2019

Our rooms were extremely clean. The beds were glorious and the staff and complimentary breakfast phenomenal! Checking in was quick and we enjoyed the pool before turning in for the night. The showers had awesome water pressure.

Kelly W, General Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your 5 star review! We are very proud of our hotel and not only do we treat our guests like family, our staff is like our family. The owners have always encouraged respect amongst us and for each guest. Thank you for noticing our efforts in giving excellent service to each guest everytime! We look forward to seeing you again soon!

"Wedding Stay!!"

5
User 27/05/2019

We recently had booked 20 rooms for my son's wedding. The staff was very attentive and the rooms were very clean. Needless to say we were up very late for two nights partying in the suite. We actually moved to the lower level where we had the whole room to ourselves. The breakfast in the morning was awesome, and there was plenty of food for everyone. Highly recommend this place!!!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your review. We are pleased we were able to be part of such a special day. We are pleased you had such an enjoyable time. Thank you again.

"Weekend Get Away"

5
Mace2455, Casstown, Ohio 08/05/2019

Spent two days visiting Columbiana area. Great place to stay. Super personell, great ammenties and customer service. Very spacious and clean rooms. Nice exercise room. Convienent coffee shop in the lobby. Would recommend staying here if you are in the area. Thanks to all the staff for a super stay.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your amazing review. Your review made us all smile, thank you for being so kind. Our goal is to go above and beoynd for each and every guest, and make them feel at home. We hope you are able to come back and stay with us again soon!

"Great family getaway!"

5
474rosss, Wintersville 08/05/2019

Our family stayed in a beautiful suite. We received a free upgrade to a room with a jacuzzi tub, fireplace and on suite, after my wife mentioned I was prior military. The girls enjoyed they Dutch Village, the shopping in Boardman, and the local restaurants were outstanding. The Dutch Haus Villiage Inn is a must stay for a low key weekend getaway, or a Christmas shopping trip. I truly want to say thanks to the staff, they made this an excellent stay.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for this review. We do all agree that our Inn is perfect for a small getaway. There are so many cute shops in this quaint town, and it does truly feel like a vacation. I am pleased to hear you enjoyed your suite as well. We hope to see you back soon, maybe for some shopping for the holidays. Christmas in the Woods is right down the road from us and is three weekends in October.

"Outsatnding Hotel"

5
User 07/05/2019

This is the second time I have stayed at this Hotel. I am convinced they wrote the book on great customer service. Thank you for your hospitality! Each staff member was very courteous. The coffee bar was awesome. I look forward to my next stay.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kind review! It made our day. We love to see all of our guests smile. We are very proud of our coffee shop, Zekes in Pittzburgh carefully source the beans, slow roast them on site, then bring them straight to us, it is so very good! We look forward to seeing you again soon.

"Dutch Haus Village Inn"

5
Global00619029676, Savannah, Georgia 29/04/2019

I have stayed at this hotel since its opening. I was disappointed to find out that it had become a Best Western; as I didn't want it to lose the Dutch Haus charm. To my, surprise it did not!! So happy!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We did hold on to that charm and were not letting go. (smile) We are so pleased you were able to come and experiance the new renovations and the updates. Thank you for your kind words we hope to see you again soon.

"Great hosts!"

5
User 14/04/2019

Lovely newly remodeled hotel with spacious and stylish rooms soaked in natural light. The staff was warm and friendly and tasty coffee in the lobby is always a plus! There are plenty of seating areas throughout the hotel which gives it a homey feel.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much! We love to make our guests feel at home, and our proud to know we are doing well. We are very excited to be able to serve Zekes coffee it is rated number one in Pittsburgh and we have had a lot of positive feedback on it. We hope to see you again soon.

"Fresh, clean, friendly"

5
Voyage08638071197, Salem, Ohio 12/04/2019

One of the best hotels I have stayed in in years. There are spacious lobbies and hallways that make it feel more like a beautiful home then a typical boring hotel. The room looked brand new and very clean and surprisingly large for a standard king room. Breakfast was a bit crowded but I think that is a good sign. Overall a really nice stay.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kindness. We are actually celebrating 18 years in June 2019. We have always taken pride in our property. We strive to keep it well maintained, very clean, and make you feel at home. We appreciate your review very much and hope to see you again next time you are close by!!!

"Very nice hotel"

5
User 11/04/2019

The most friendly front desk staff I have encountered. The hotel and rooms are so clean and fresh. The suites are spacious and very comfortable. There is a great breakfast each morning. The hotel has a very nice coffee and snack area as well. There is also a great Dutch Haus restaurant behind the hotel that is in walking distance.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We always do our best to welcome each guest to the Inn like we would our home. We want each and every experience to be the best possible! Thank you so much for your kind words. It warms our hearts to know we made you feel at home.

"Wonderful Place to Stay!!!"

5
Dreamer24739989916, Syracuse, New York 02/04/2019

The Staff were all so professional and friendly. And everything about the Hotel itself was lovely and extremely clean. And the Lobby with the really nice seating around the fireplace made for a feeling of a special visit. I will be watching for booking with Best Western in my future travels!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much! We always try to make each and every guest stay special. We hope to see you back again soon.

"Well worth it!"

5
User 12/03/2019

This just may be one of the best motels we have ever stayed in. The service, cleanliness, and breakfast were way above average. I liked the location with the Das House and plaza in the back. I did not use the pool, hot tub, or fitness center, but all looked well. My only regret is not having the time to stay another night or two.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your review. We pride ourselves in keeping our Inn pristine at all times and we are pleased you felt we were one of the best you have every stayed at. That means a lot to us. We hope you are able to come and stay longer with us next time!

"Echoing the Praise..."

5
fudoo, Volant, Pennsylvania 05/03/2019

This is our second stay at the Best Western Plus Dutch Haus Inn and Suites. Our first visit was just before they became a Best Western property. This time Katie met us at the front desk with a smile and a friendly welcome. Our suite was very clean, comfortable and well appointed. The fireplace added to the cozy atmosphere. There is no restaurant in the hotel, but Das Dutch Haus Restaurant (also bakery and gift shop) is a few steps away. It serves delicious comfort food and desserts. A row of interesting shops is located behind the hotel and they are well worth a visit. You should be aware that the restaurant and shops are closed on Sundays. We plan our visits with this in mind. Like others have mentioned, the coffee shop in the lobby is excellent. Both specialty prepared drinks and bags of Zeke's coffee beans may be purchased. I love Zeke's coffee and buy it to make at home. As you can see, I am among the many others who highly recommend staying at the Dutch Haus Inn.

Kelly W, General Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your 5 star review! We are very proud of our hotel and our town of Columbiana. Katie is so friendly and we love how she takes care of each guest. The owners had a vision of a welcoming homelike atmosphere where family and friends can stay and gather. I am so glad to hear that they have succeeded! We look forward to seeing you again soon!

"Outstanding staff is one of many reasons to choose Best Western Plus Dutch Haus Inn & Suites!"

5
ccarraher, Geneva, Ohio 25/02/2019

When searching for accommodations in the Columbiana area, search results classify Best Western Plus Dutch Haus Inn and Suites amenities as 3-star. Accepting this standard, I consider this to be a 5-star property based upon how well they fulfill the 3-star standard. Best Western's website describes the property as “a 52 room boutique Hotel and Banquet Center, with inviting lobbies and large open public areas.” My wife & I stayed at the Dutch Haus Inn on Sat., 02.23.19. The facility is tastefully decorated in American Primitives, a style I very much enjoy. I had no issues with my reservations and the hotel accommodated the requests I make concerning placement of my room. One thing I noticed as have other reviews is the courtesy of the staff. This hotel obviously knows its front desk staff is the face of the organization and have done an excellent job at choosing friendly, polite personnel. The “coffee shop” in the hotel is merely a kiosk, not someplace where you can sit in a booth or at the counter to have a slice of apple pie with your coffee. This is not to say that it wasn't appreciated as the aroma of coffee brewing is wonderful and the attendant is friendly. Just be aware to adjust your expectations accordingly. We were assigned a standard king room which continued with the American primitive décor right down to the bathroom fixtures. It was a corner room so had an extra window which allowed for more natural light. I especially liked that the standard rectangular “shoe box” floor plan had been replaced with an arrangement which, in my opinion, offers a little more privacy and more practical use of the available space. The room was well-appointed, clean, comfortable and quiet. We had the opportunity to use the natatorium in the evening. The supply of pool towels had been exhausted, probably because of the number of children present, so I brought this to the front desk's attention. Within literally 2 to 3 minutes, house keeping replenished the supply. The pool and spa was clean and maintained. Complimentary breakfast is served in a basement level room dedicated to this purpose. This seems to be a much better arrangement than utilizing the hotel lobby as many other properties do. Breakfast was basic but tasted very good and was hot. My only suggestion would be for the hotel to find some way other than the utility carts for guests to return used dishes and cutlery as this detracts from an otherwise attractive area. I consider our rate to have been a very good value though I would have hoped that Best Western's Rewards Program would have offered a better rate than AAA, if even by a few dollars. Overall, we were very pleased with our stay, would stay here again when in the area, and recommend this property to those who may be considering a stay.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
What an amazing review, and your suggestions are very much appreciated. We will take these into serious consideration. We do take our customer service very seriously, it comes easy to us, however, because we enjoy our job, our, team, our customers, and are prideful of our Inn. Everyone here works extremely hard to keep the Inn in tip top shape, exceptionally clean, well maintained, and to be completely mindful of each and every guest. Each room type has a different shape to it, and they are all very large. We hope to see you again when you come back to our area, thank you again for all of your kind words.

"Fantastic gem in Eastern Ohio"

5
Odyssey25756552178, Powell, Ohio 25/02/2019

We attended a horse show at Garwood Arena and this is hands down the best hotel within the Eastern OH vicinity. Only 5 minutes from Garwood, there are lots of options for dining, a great coffee shop onsite and fabulous rooms and lobby. There is a huge, hand-carved double fireplace in the lobby, fresh cookies available 24 hours and a great environment to simply relax. Most importantly, the guest rooms are huge, beautifully decorated and the bathrooms were completely updated. Exceptionally nice and helpful staff.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much, we are all so pleased you were able to come and stay with us. We hope to see you again soon!

"Clean, and best breakfast ever!"

5
Scenic31158383734, Wakeman, Ohio 19/02/2019

This is a lovely hotel with clean rooms and friendly staff. The cookies and fresh water are a nice addition in the lobby. I have yet to find a hotel that can beat their breakfast, which is included with your stay. I love the coffee shop and fireplace, everything I need:)

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much! We have been working very hard on our breakfast. The recent addition of cheesy hash browns, has been a hit! We are very happy you enjoyed it! Thank you again and we look forward to see you again.

"Clean, friendly and accommodating"

5
talkdoc10, Columbiana, Ohio 28/01/2019

I hosted an event for Girl Scouts at this hotel. The Staff went above and beyond to make sure our experience was excellent. The Front Desk Staff was friendly and went out of their way to make our stay wonderful. The newly-renovated rooms are clean and comfortable. I used the Office and found it very helpful prior to my event.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your kind comments. We love having groups stay with us and helping them with whatever they need. Our housekeeping and guest service staff are always going above and beyond we are privileged to have such a great team and property to take care of. Our guests mean the world to us. Thank you again and we look forward to your visit again soon!

"As Comfortable as Home"

5
Resort65659737747, Toledo, Ohio 27/01/2019

The Dutch Inn in Columbiana is my favorite hotel stay. Always clean and the most friendly of any stay. The staff is wonderful and always very accommodating. The successfully address and issue and request and take care of guests as if they were family.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We really do strive to treat every guest like family. We enjoy feeling as if welcoming each and every guest into our home and want to do all we can to ensure they have a wonderful stay with us. Thank you very much for your kind review.

"Great place to stay"

5
Bernie K, Greensburg, Pennsylvania 26/01/2019

Outstanding place to stay. Cleanliness, friendly personnel, they go out of their way to be helpful. Restaurant behind motel is great food for the price., Location easy to find. I have stay here numerous time and I am a repeat visitor.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you very much for your kind words. We strive every day to lead the industry with superior customer care. We are very pleased we have been able to repeatably meet your expectations. We thank you again for your wonderful review.

"Feels like a home away from home! "

5
User 01/01/2019

I have had the opportunity to visit the Inn on several occasions throughout the years and, like always, this visit did not disappoint! From the minute you walk in the door you are warmly greeted and promptly checked in. The rooms are clean and spacious and the wide open hallways make you feel like you're in a home and not just a hotel. During our multiple night visit we had the opportunity to enjoy the delicious continental breakfast and head across the parking lot to Das Dutch Haus Restaurant for a delicious breakfast buffet! I can't express enough how pleasant of a stay it was and I am excited for my next visit!

CARRIE S, Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much and we look forward to seeing you again!

"Great for a family gathering!"

5
User 01/01/2019

I just returned from spending 3 nights. We stayed in a king suite that was so spacious! With the couch and chairs in the living area, we had plenty of room for our family of seven to hang out and visit. All the staff was very friendly. I thought the barista, Ellen, was especially friendly and welcoming.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kind review! We are pleased you were able to come and stay with us and look forward to your return in the future.

"Excellent. Love this hotel."

5
Jeri H, Pennsylvania 17/12/2018

t is very elegant and beautiful. Staff is wonderful. Rooms are gorgeous. Very happy with my stay. Breakfast is now a hot one. Everything was fresh and delicious. We will definitely return when traveling there again.

CARRIE S, Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your kind comments and 5 star rating, it means so much to us. We look forward to you coming to stay with us again soon!!

"Certainly not worth the money !"

2
Vermin999, Richmond, Virginia 24/11/2018

11/24/2018 Room 324. Noisy cheap motel a/c and heat unit. Small TV ...maybe 28" with no guide. Tile in bathroom dirty. Came in Friday nite and coffee was free. Was on my way out to an event Sat AM and you had to $PAY$ for coffee......I guess policy changes rather rapidly here !! Attempting to watch the Ohia State/Michigan game but I can't see it. Would go to a sports bar...but I'm disabled and can't sit up. Stay tooned. The good ? Across the street is a McDonalds where a large coffee is a DOLLAR !!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We are sorry to hear that your time with us was not up to your expectations. We do have a coffee shop in our lobby, Zeke's Coffee from Pittsburgh, and whenever it is closed we offer complimentary coffee to our guests. When it is open in the morning we offer specialty drinks but we also have complementary coffee for our guests on our breakfast buffet. We have Keurigs available in all the rooms with coffee and tea for your convenience. I am surprised to hear that your room unit was noisy but thank you for mentioning it. We will have our maintenance department take a look and fix any issues. We do have 42inch HD flat screen TV's in our standard guest rooms and 48inch screens in our suites. We can only hope that if you decide to stay with us again you will take advantage of all the amenities we have to offer.

"My Dog and I Loved It"

5
Kelda C, Bethlehem, Pennsylvania 09/11/2018

On a recent cross-country drive, I stayed at 5 best westerns in as many days - this was by far my favorite. Not only are they dog-friendly - they are dog people and encouraged me to bring him by the front desk to say hi. The rooms are large, really well lit and complete with modern appliances. Breakfast was yummy and the staff couldn't have been sweeter.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for reviewing us! We enjoyed having you and your sweet pup come and stay with us. We take much pride of our Inn and it means a lot to us that you enjoyed your stay with us so much! Thank you again and we hope if you are ever back in the area we see you again.

"Top notch"

5
DC C, Bamako, Mali 05/11/2018

Clean. Professional. Quiet. Great location. Close to wonderful Amish stores and restaurants. Everything is well done. Can't say enough. Pool. Fitness room. Banquet large group services. Hot location for wedding parties.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you! We are so happy to hear you enjoyed you time with us. We were pleased to have you as a guest. You are right to say we are a hot location for wedding parties. We have seen some of the most beautiful wedding ceremonies and receptions here. The food is prepared by our own chief in our kitchens and it is amazing. Thank you again for your review and we hope to see you again soon.

"Relaxiing"

5
Charles N, Mc Donald 28/10/2018

I was there for the Dinner/show which was great but it was so nice to go to the comfort of my room after the performance. And although the hotel breakfast was very good it was also very nice that the hotel was within walking distance of the Dutch Haus restaurant/bakery and some unique shops such as the whole foods confectionery, the Shakers Amish home gifts, bookstore, and jewelry shop. Also there was a Rite Aid adjacent to the hotel property. My main purpose for visit was the dinner/show at the hotel and am glad to be returning to enjoy the whole experience for they're other performances.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We are so pleased you were able to come and enjoy some time with us. Its very nice to come for a show, stay the night, enjoy all of our shops and the town. I hear lots of guests tell us, they do not live very far from here, but come and stay with us, as you did, and they feel as if they were on a mini vacation. Its good to take time away from our hectic lives to enjoy ourselves sometimes. We are grateful to hear you plan to come back and stay with us again soon. We look forward to seeing you!

"Peeps"

1
User 26/10/2018

Love this hotel, always a great stay. The staff and the quality of service is always spot on. We love the proximity of the hotel for dining and shopping. Highly reccommend staying here. The Dutch House Restaurant is a plus too.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We are very thankful you were able to come and stay with us. Your kind comments puzzled us compared to the one star review. We do very much appreciate your kind comments and look forward to seeing you again in the future.

"Hidden treasure"

5
F3871LFangelat, Wellsville, Ohio 20/10/2018

Stayed at this hotel on business. Stayed here in the past and was pleased but this time was even better!!! Remodeled and updated! Atmosphere, food, staff, amenities and sleep rooms were fabulous!! Surrounding area was safe and offered many things to do and eat!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your review and we are very pleased you found our hidden gem and enjoyed your stay with us. We hope to see you again in the near future.

"Great place to stay"

5
terryanita2018, Aleppo, Pennsylvania 13/10/2018

This is one of the nicest hotels I have every stayed at. It is a beautiful hotel. Very clean. Staff is very helpful and friendly. Would stay here again and recommend it to friends and family. Plan on returning here in the near future.

CARRIE S, Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much! We are pleased you were able to come and stay with us. We all work very hard here to always go above and beyond and deliver top notch customer service, and cleanliness. We always feel as though we are welcoming guests into our home and want to be sure everything is just perfect for their stay. Thank you again and we look forward to seeing you in the future.

"Warmth, welcome and cleanliness abound at Dutch Haus Inn"

4
Joel E, Rochester, New York 08/10/2018

We gathered in Eastern Ohio to celebrate the wedding of our son's childhood buddy and his effervescent bride. She is from this part of the world. We knew it was an area with Amish folk, and were delighted to check into Das Dutch Haus, owned by members of two local families. First there was a restaurant and row of shops. Then, they built this boutique hotel with 50-plus spacious rooms, a beautiful pool and whirlpool, plenty of banquet facilities and casual gathering places throughout the Inn. The staff greeted us warmly, again and again. The breakfast bar included pastries and donuts made on the premises. The rooms, including bathrooms, were spotless, spacious and comfortable. The wedding ceremony was under a lovely gazebo, right on the grounds. An early fall cloudburst subsided in time for the sun to shine on a warm October afternoon. The reception moved to the Inn's banquet space -- quite nice. And if ever you get the chance to attend a wedding in Western PA or Eastern OH, there is a tradition of cookies. Cookies for dessert. Cookies to take home. More cookies than we could ever have imagined! So, stay at the Dutch Haus Inn for a sweet experience!

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your amazing review! We are very pleased you were able to come and enjoy our Inn and all we have to offer. We always work to go above and beyond for all of our guests to make them as comfortable as we possibly can, on their trip away from home. We often have weddings on the weekends and they are all such a delight to watch, we are so happy you were able to witness such a beautiful ceremony. Every evening we place fresh baked cookies in out lobby for all our guests to enjoy, thank you kindly for letting us know you enjoyed them. We thank you again for this great review and hope to see you again in the near future!!

"5 Star"

5
Marcia A, Grand Rapids 03/10/2018

Everything about the Dutch Haus was so nice. Friendly, helpful staff. Bed was very comfortable. Breakfast was good and the restaurant just a short walk thru the parking lot was delicious. Would definitely stay again

"very clean nice room,"

4
User 03/10/2018

nice experience, overall our anniversery, room very clean, #125 had jaquizzi, suite 2 tv s room with couch felt at home what impressed me bathroom and jaquizzi, spotless clean has they should be, but alot of hotels are not. i gave 4 star cause i felt breakfast snould be a little later,food not great, and dinner there or at daus haus might have been nice.for our anniverery. pool clean, price high for 1 night, for what we got

"Sales "

5
Q8357UBtomm, London oh 19/09/2018

Wow this was an fantastic hotel! The whole staff was very friendly Debbie and Carrie exceeded my expectations. Since I travel 35 weeks a year I really appreciate hotels such as this. I recommend this hotel to anybody staying within a 25 mile radius! Thank you staff for Making a business stay so pleasurable.

"A pleasant stay, clean and comfortable"

3
Chris M, Port Clinton, Ohio, United States 19/08/2018

This was a pleasant stopover on the way back to Northwestern Ohio from Pittsburgh. Hotel was very clean comfortable and quiet. Pool was nice and was cool and refreshing. Breakfast was pretty good as well. Hotel has an odd layout, but not a big deal. Kind of trying to portray what the public believes an Amish chain hotel would look like if the Amish ran chain hotels. (Spoiler alert-- They don't.) The neighborhood isn't bad and it's a good roadside stopover. The only issues were the weirdly protective attitude of the management. There is a twenty dollar surcharge added to each bill and removed after checkout in most cases. What is it for? If I use the towels do I get charged? What about if I use the soap? Then the owner/manager walks around the breakfast tables and asks a bunch of oddly personal questions... Other than that, it was pleasant.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your review. The Inn was built and owned by a lovely Pennsylvania Dutch Mennonite family. On Sundays you can find one of the owners, Ralph, in the main lobby winding the grandfather clock, as he as done for years. The owners enjoy chatting with the guests, as well as helping around the Inn as needed. Our Inn is a three story building with a center lobby on each level with seating and a fireplace, and wings off to each side with the guest rooms. The owners built the Inn with family in mind. There are many gathering spaces around the Inn, and each guest room is larger than an average hotel room. We have many families that meet here and gather for holidays or special events, some every year. Breakfast is important to us and we are happy you enjoyed it, as well as our indoor pool and hot tub. We do authorize an additional 20% at check-in to cover any charges to your room, such as a latte from our coffee shop or a meal from our restaurant. Only the used portion is charged to the card at check-out. We are happy you enjoyed your stay with us!

"One of a kind"

5
Ron B, San Francisco 31/07/2018

I had the privilege to stay here for a week. The staff was very accommodating and went out of their way to make me feel welcome. The rooms are very large and have all the modern amenities. The indoor pool and jacuzzi was very clean and welcoming. It reminds me of the pool from the movie ‘Cocoon'. The best part is talking with the staff and locals who come through. This is a family owned Inn and it shows. You cannot get that sort of friendly welcoming feel from just anywhere. The breakfast was fantastic and they have a wide range of hours to accommodate your schedule. The woodwork and decor are cozy and well crafted. This really is a gem of a place and I highly recommend it to anyone considering having a unique and inviting experience.

CARRIE S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We all are very grateful for your kind comments and the opportunity to be your hosts for a week. We strive for excellence in hospitality and are proud to hear we are on the right track. We love our guests and treat each and every one like family. We feel accomplished when we have comments like you made above. Thank you again kindly and we hope to see you again on your next trip to our area! PS: I am going to have to watch the movie 'Cacoon" now. = )

"Fabulous!"

5
Kim M, Madisonville, Kentucky 09/07/2018

My family stayed for 4 nights at this hotel and we really loved it. Very clean and nice surroundings and just sweet people. Very charming setting and nice large rooms. The bathrooms were updated, clean and pretty large for a hotel room. We used the pool and loved it. Breakfast was really good and especially good coffee (Zeke's Coffee). Highly recommend it.

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your review! We are pleased that you enjoyed all that we offer here at our hotel. We love to hear that our guests have had a relaxed stay with us. Our staff work very hard to make each guests stay the best one possible. Zeke's Coffee is fresh roasted in Pittsburgh, PA and is then delivered to us and is freshly ground before it is brewed so that it tastes fresh! We also have mixed coffee drinks and espresso. Plus, we have smoothies, teas, and hot chocolates for the less coffee inclined. Glad you enjoyed the coffee!

"Anniversary Celebration "

5
Mark G, Delavan, Illinois 05/07/2018

Dutch Haus is a newly listed Best Western. It is truly a PLUS. The front desk hosts were most pleasant and helpful. They hosted an anniversary celebration. Right next door is a Dutch restaurant, a pharmacy, and many shops. A wonderful pool, breakfast, and a specialty coffee shop all in the hotel. The internet was a bit slow. The overall value of this hotel is tops!

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kind comments! We hope to see you again on your next trip to our area.

"Country Charm at its Best!"

5
MellyRussi, Pgh PA 12/06/2018

It was our 2nd stay (the first being 12 years ago). We stayed for 1 night. I have all good things to report! It was recently taken over by Best Western so you can use their points program if that applys.. *Big rooms! (Queen Beds, I believe) Big Bathrooms! Everything was so clean! The bathrooms were cleanest I have seen (I have stayed in lots of hotels) * Free Breakfast (includes homemade donuts!) * Friendly, professional staff * Clean indoor pool & hot tub & fitness room * Pretty grounds with nice Gazebo and Dutch House restaurant (awesome home cooked food thats reasonable in price) * They have various meeting rooms/ banquet spaces to offer * Pretty, country decor Thanks for a great stay, will recommend! More hotels need to come see how its done!

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your great review. It means so much to us to hear we are doing a great job. Every team member here works so hard to keep the Inn top notch. We all take pride in our work and its nice to hear we are doing it right. Our main goal is to lead the industry in superior customer care, and we aim to succeed. Thank you again for your kind words. We hope you are able to come back and stay with us again soon.

"Wedding weekend"

5
trackerd2016, Columbiana, Ohio 03/06/2018

Wonderful stay at Dutch Village Inn / Best Western for our family and guests over the weekend for our daughters wedding. They all loved the atmosphere and gathered in the comfy common areas to visit. Breakfast was a big hit too !

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you very much for the wonderful review! We are happy your and your family chose to share your special day with us, and are thrilled to know everyone was happy with the Dutch Haus Inn and the Events Center . We strive to make each and every guest stay memorable! Congratulations on your daughters wedding, may they be surrounded by happiness and love!

"May 2018"

5
checkerboard04, Cincinnati, Ohio 31/05/2018

Wonderful accommodations. If fits our needs so well. Family gathers from many different locations. Family has used this hotel before it was Best Western and then again 2018. The adjoining restaurant is good too.

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you very much, we are happy you and your family were able to stay with us and enjoy your valuable time together! We have large rooms and gathering areas through out the Inn that are perfect to gather. We hope to see you and your family again soon!

"Small town Ohio"

5
User 29/05/2018

The place was very clean, excellent amenities and all appliances and faucets, etc. were in excellent working order. Breakfast food was good, the pool was nice, good location close to lots of other places that sell anything one could ever need on a trip. Rite Aid was next door, several restaurants. Be aware that on Sundays, the adjacent shops are closed. Only complaint is that breakfast was not ready on time.

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you for your comments, we are happy hear you were able to come and enjoy your stay here at the Inn. Our sincerest apologies breakfast was not available on time, we will work together to ensure this issue is resolved. We take pride in our cleanliness, upkeep, and service here, and are happy to hear we met your expectations. We treat our guests like family and our Inn like our home, and we love to make each guests stay memorable! We hope to see you again!

"Wonderful Stay!"

5
mgentry2018, Columbiana, Ohio 23/05/2018

We had to stay due to our home being inhabitable for a few days for construction. I have two children and two dogs. The staff so kind at wonderful and so kind. The hotel was so clean and beautiful. I loved the bath and body works products. The breakfast was amazing. I will always make sure I stay at a Best Western from now on!!

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your kind words. We are pleased to hear that you will be staying at Best Western hotels from now on. We strive for excellence in all departments here and its great to know we are doing it right! Thank you again and we hope to see you again, we are here any time you need us.

"Too loud"

4
Roadtrip1953, Valley View, Ohio 21/05/2018

The hotel itself was nice. Breakfast bar was not very satisfying. Members of a wedding party ran around the hotel, banging on doors and being loud in the halls, till after 1:30 in the morning. Did not make for a restful nights sleep

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you for your review and the compliments about our hotel. Our deepest apologies for the noise from the wedding party over the weekend. We very much appreciate your thoughts on our breakfast we are always striving to improve, and have made several changes lately based on guest feedback. Thank you again for staying with us, and we do hope to see you again on your next trip to our area.

"Contemporary with old world charm"

4
static0123, Port Orchard, Washington 22/04/2018

We've always stayed here when we visit the Lumley's and Wilsons in East Palestine and Columbiana. This year we visited right after they branded with Best Western. It is a great marriage. The rooms have been updated, and include modern amenities and televisions. The lobby, and the hallways, maintain their distinct Amish design and artwork. They have Zeke's coffee in the lobby. The breakfast is improved. They kept the pastries from next door, and added waffles and a more varied array of breakfast items. Rates were reasonable, and the staff is very accommodating. Hat's off to Katie and Aaron, two excellent folks who made visiting easy. If you're visiting in the area, it's worth the short drive south from SR7 to a uniquely different nationally branded hotel.

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your kind compliments. We are very proud of our recent updates and on boarding with Best Western. Everything at the hotel operating level has stayed the same. Same owners, staff and best hospitality around! We love the new updates also, with all new carpeting, mattresses, and paint to name a few. We hope to see you again on your next trip back to the area!

"Das Dutch Village Inn"

5
KATHY K, AUSTINTOWN 14/02/2018

The food and service is great. They have the best ham and potato soup. Nice size chunks of potatoes and ham. The fish sandwiches and fish dinners are great. By the time you get done with the salad bar you can't finish your dinner. You get the best for the dollar.

dutchvinn, Guest Relations Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
We are delighted that you enjoyed your meal at our sister business Das Dutch Haus Restaurant. Always wonderful! The next time you are there stop in next door here at the Dutch Village Inn to see our beautiful renovation and say hello. We are happy to serve you a cup of our delicious Zeke's coffee from our coffee shop and show you around.

"Very Nice...But Better"

5
fudoo, Volant, Pennsylvania 07/01/2018

We stayed in a comfortable one bedroom suite with a small kitchenette and a fireplace. We were immediately impressed by the helpful and friendly staff. The rooms were extremely clean and were quiet even with dinner theater activity in the lobby. In the morning guests are given the choice of a free breakfast buffet or vouchers for a discounted breakfast in the adjacent restaurant, Das Dutch Haus. We opted for the restaurant so I could sample their home style fried mush and a variety of other unique breakfast offerings. We were not disappointed. Everything was delicious. Check their online menus before your trip. There are too many choices for all the meals to list here. There is a small shopping plaza behind the hotel. We stopped in some of the shops. Our favorite was the bulk food market. We also found several shops we liked in downtown Columbiana, which is a short drive from the hotel. One more thing I have to mention is the little coffee shop in the hotel lobby. There is a good variety of coffee choices. All I tried were excellent. The coffee is Zeke's and it is my new favorite. I was happy when I found out I could buy Zeke's in Pittsburgh.

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so very much for your kind review. We loved having you and look forward to welcoming you back soon. We are happy you discovered Zeke's with us, it is amazing coffee and it makes us happy to share the experience! Your description of the Inn and surrounding area is wonderful, we truly appreciate it and hope it helps others find us in the future! Thank you again!

"Quick Trip"

5
Maria T, Pennsylvania 05/12/2017

My family and I had a quick stay at the Das Dutch Village but it left a lasting impression. From the beautiful display when you walk in the front door to the helpful front desk workers, I would definitely recommend to others. The rooms were very large and spacious and super modern and up to date. Also, the cleanliness was exceptional! The staff was super friendly and accommodating as we requested a late check out. We enjoyed breakfast the next morning which was delicious and again the staff lady was fantastic. She was constantly refilling and assisting with anything anyone needed. Great place, staff and features!

dutchvinn, Guest Relations Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
It was a great pleasure to host you and your family. Thank you for your kind words, we will pass them on to our staff. We also love being greeted by our beautiful 12 foot tree and our seasonal decorations. Please come again soon. Merry Christmas!

"Down to earth "

4
User 28/10/2017

It's a nice place. Rooms are large with high ceilings. The room I was in smelled like is was just painted. Bathroom was recently updated. There is a restaurant that is associated with the hotel and there is a little shopping village. The night we arrived there was a live show that was happening in the lower level which was cool. We did not go to that. There is a great breakfast in the morning. So overall I think it's a okay stay. We were only there for a night. So I can't tell you how it would be for a long term stay.

Carrie S, Front Office Manager at Best Western Plus Dutch Haus Inn and Suites, responded to this review
Thank you so much for your kind comments!

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