Best Western Hotel La Grande Hacienda,  Cherokee

4.0/5  - basé sur 152 notations.
1401 N 2nd Street, 51012-2201, Cherokee, United States - visualizzare mappa
+1 712 225 5701 +1 712 225 3926

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Vieni a scoprire la storica città di Cherokee, Iowa, soggiornando in questo incantevole hotel in stile hacienda, situato a pochi minuti dal quartiere storico di Cherokee e dal museo Sanford. Il Best Western® La Grande Hacienda si trova in una posizione comoda, accanto alle autostrade 3 e 59 dell'area nord-occidentale dell'Iowa, ed è quindi la sistemazione perfetta sia per i viaggiatori d'affari che per i turisti. Potrai andare alla scoperta di questa zona ricca di storia facendo una passeggiata nel quartiere storico di Cherokee, che ospita il museo e il planetario Sanford e lo storico e restaurato deposito ferroviario. Potrai passare un pomeriggio sui green dei campi da golf delle città di Cherokee, Aurelia e Quimby. Oppure potrai rilassarti in questo hotel di Cherokee mentre partecipi a eventi come il rodeo PRCA della città e il festival cittadino del blues e del jazz o mentre visiti il centro per le arti dello spettacolo Rosemary Claussen. Che tu sia in città per un matrimonio o per un incontro di lavoro, da questo hotel potrai raggiungere facilmente le città dei dintorni, come Aurelia, Larrabee, Holstein e Quimby, nonché università come la University of Iowa e la Buena Vista University di Storm Lake. Il Best Western La Grande Hacienda è un'ottima base d'appoggio per i viaggiatori d'affari, trovandosi a pochi minuti dal Western Iowa Tech Community College and Convention Center, dal Cherokee Regional Medical Center, dal Cherokee Mental Health Institute e dalla Tyson® Foods. La nostra struttura vanta 55 camere arredate con gusto, tutte dotate di TV via cavo e accesso Wi-Fi a Internet. Inizia la giornata con una colazione completa gratuita e trascorri la serata in uno dei ristoranti locali. Contatta subito il Best Western La Grande Hacienda e vieni ad approfittare del nostro pluripremiato servizio clienti. I membri cordiali del nostro personale sono pronti a farti vivere un'esperienza indimenticabile a Cherokee, Iowa!

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Basato sul parere di 152 viaggiatori
Certificate of Excellence
 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
60
Molto buono
 
53
Medio
 
27
Mediocre
 
9
Orribile
 
3
Affari Affari 60
Business Business 44
Da solo Da solo 6
Di coppia Di coppia 9
In coppia In coppia 14
In famiglia In famiglia 57
Viaggio con amici Viaggio con amici 9
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Best Western La Grande Hacienda,Cherokee
  • 4
    « great experience »

    I have stayed at this Best Western weekly over the last few months for business. The hotel is clean, the staff is very friendly, knowledgable and helpful to your needs. The rooms are spacious and the beds are very comfortable. The breakfast is good with a variety of items and always hot.

    3
    « BW La Grande-Cherokee »

    An older BW w/ a little need of upgrading. Staff was very nice. Pool was not in working order. Breakfast menu was limited. Great lobby coffee. Check-out was easy and painless. Room decor and amnities were a bit out of date.

    3
    « Second 2018 Stay at the Best Western in Cherokee, Iowa »

    I stayed at this property a few months back and had no problems. However, a recent stay was not as good. The front desk personnel are nice and helpful and the breakfast room and choice are good. The hotel is also near a Hy-Vee Grocery Store and other eating establishments. However, the cleanliness of the guest room was inadequate. I travel a lot for work and I investigate the hotel room thoroughly when I check in. The bedspread had a blood stain on it. The front desk personnel apologized and provided a clean bedspread. When I went to bed that night, three of the five pillows had small blood stains. I am not sure if housekeeping did not change the sheets from the prior guest or that one of the housekeeping personnel may have cut themselves and not realized it. In addition, the remote control had a dried substance and their were hairs that were not mine on the mattress pad and the floor of the bathroom. This is the first time I have come across this issue at any Best Western property.

    5
    « Very friendly »

    Staff is always extremely helpful and friendly, rooms are looking great and pool area is fun, clean and wonderful for old and young! Love the new tile and counters in the bathroom, very nice. Convenient location right in the center of everything.

    4
    « Weather related »

    Was able to get a room on Sunday night before the weather got bad. Good accomdations. Has a pool and breakfast that starts at 6 am goes until 9 am and if you have to be at work before it starts they have a bag breakfast with fruit and such.

    4
    « Clean rooms, comfortable beds, quiet location »

    Everything was great....clean rooms, friendly staff, very comfortable beds, and quiet heater in the room. The room was attractively decorated. Easy, quick check in and express checkout. Breakfast was plentiful and a good variety of items available.

    4
    « Good Value for the Money »

    This is a very nice motel in Cherokee, Iowa. They are friendly and helpful for travelers who may not be familiar with the area. They are located next door to a good Mexican restaurant so it is not necessary to go far for food. They are also at the intersection of the main highways in and out of town. All in all, good value for the money.

    4
    « great quiet »

    needs a hot tub. clean for most part. bass was blown in tv. didn't realize till 10. great bfast selection. would stay again. peepers while swimming in pool. business trip. waiting on my giftcards.....

    5
    « La Grande was Grand »

    We had a terrific stay in Cherokee, Iowa at the Best Western LaGrande hotel. We've stayed here before while visiting relatives and have never been disappointed with the acommodations. The staff was very helpful especially with arranging for a late checkout.

    3
    « Handicap Accessibiity »

    The motel is a good place to stay. The motel is dated but has started to do some remodeling since my last stay 2 years ago. The rooms are clean, property is kept up and the staff is very pleasant and helpful. The average rating is that the handicap bathrooms in the handicap rooms are really not fully handicap accessible for anyone using a power chair or wheelchair. The bathrooms are small and barely fit a power chair. Turning and transfer is very difficult especially to the tub/shower. They were starting to remodel 2 years ago and I made the suggestion to the staff at the time that the rooms appeared to me to be large enough to expand the bathrooms and put in roll in showers and would make it much easier to use the sink. If you are disabled with some mobility the bathrooms work. The rooms are large with plenty of room to move around. The bathroom would not work for someone who is a total quad.

  • 4
    « Overnight Stay »

    Okay, nothing special. We stay at the Best Western when we are visiting family and we need a place to stay. the faces have changed with ownership changes, but the friendiness and service have not changed.

    5
    « No complaints »

    From the minute we walked into the hotel, we were greeted with a smile! I have nothing to complain about from this place. The staff was extremely helpful and polite. They do have a restaurant right next door as well as a gas station and grocery store across the street, which is convenient.

    4
    « much, much better »

    I gave this hotel a bad review last time i stayed here and i was sure i would never stay here again, however because of travel schedule i decided to give it another chance. Completely different review this time, clean large room, updated decor and a comfortable bed. The outside is not the most inviting and the parking can be better, but the hotel is much better and i will stay here again

    5
    « Best hotel I ever stayed at! »

    All employees were pleasant and very helpful. Breakfast was great and area was clean. Pool area was clean and warm. My Room Clean and had comfortable beds. Microwave and Refrigerator very helpful too.

    3
    « Great Staff »

    The staff is extremely helpful. The hotel is maintained and clean but extremely dated. The property is easy to access. It would be great if they put some money into updates for decor and modern fixtures.

    5
    « Very Clean & Friendly Staff »

    The town & hotel we usually stay is was booked so we found this Best Western. I was a little scared not knowing anything about the town or the hotel. We were very pleased. The rooms are nice & clean, the beds are remarkably comfortable, the breakfast area was clean and the food was better than most. The desk clerk and the woman working in the breakfast room were very friendly & welcoming.

    5
    « Feels like home. »

    The staff are great, they make me feel at home! The rooms are clean, spacious and comfortable. I travel for my job and stay here every week and I'm so thankful everyone makes me feel welcome. Helps me not mind being away from home as much.

    4
    « Great Breakfast - comfortable bed »

    older comfortable hotel with remote access to lakes area. Clean. Availability in a small familiar town. Great food close to the Gasthaus German pub downtown. Protein choice at breakfast in the hotel. Repeat customer.

    5
    « Where do I start? »

    It is a GREAT place to stay. I have needed to "hotel it"many many times over the past year and a half in Cherokee and there are other choices. But I always choose the Best Western. There is a good Mexican restaurant next door also. The hotel staff appreciate you and are respectful. While the hotel is not perfect, (most hotels aren't) the staff work very hard to make your stay the best it can be. Updated rooms and bathrooms are great and hot breakfast is ready every morning. If you want to keep up on Iowa news there are newspapers at front desk every day. Did I mention there's a Mexican restaurant right next door in case you need a margarita? Love this place, Janelle, Pam, Twila, Blake, Sarah!

    5
    « Positive Changes, clean and an almost full house! »

    Cherokee, Iowa has other places to stay. I know because I've stayed at a couple of them. Then, years ago, I discovered the La Grande Hacienda Best Western. Consequently, this has been the only place I stay at when in this area. The value, comfort and quietness warrant unquestioned future stays here. The owner has consistently upgraded the rooms, hallways and lobby. My only complaint pertains to the restroom in the rooms. The toilets are so low that while assuming the position, you worry if you're ever going to meet up with the commode on the way down. The toilet bowl and seat are extremely small and limiting. Then, there is the trip back up. Take your time because it's a long way up and you may need a hit of oxygen if you get up rapidly. The new sinks and counters are beautiful however, very low. I'm not exactly altitude challenged but, it is a long way to lean over to get my face wet to shave. Here's what I really like . . . the bath soap. After a long day on the road, there is nothing better than a hot shower and the soap they have here only makes it better. For business meeting, wedding groups, family reunion gatherings or just on the road traveling, you sincerely need to consider this facility,

  • 4
    « Great service, clean room. »

    Overall a five star stay when comparing it to some of equally occupied motels that I've stayed at. This is a day laborers place to stay, me being one of them. The staff here keep this place nicely clean and are friendly! Reasonably priced as well. No complaints from me.

    3
    « Clean and Comortable »

    Pros --large rooms --rooms were clean --comfortable bedding --chairs and desk are a nice addition --nice pool area Cons --cooling system hard to regulate --bathroom sink low --tub very high to step over --no elevator --pattern of carpet is very dangerous on steps because is blends together --breakfast is very average. Would consider staying again with first floor room.

    5
    « Nice Hotel »

    Have spent hundreds of nights at this Hotel over the past 20 years while visiting family in my hometown of Cherokee. Staying here always felt like our home away from home. I knew this time would feel different because the old owners had sold it, and the old staff that knew us so well were no longer there.I have to give credit to the new owners,and staff, for the updates to the rooms, beds, Tv's etc. You can tell they are trying very hard to keep this Hotel comfortable,and up to date.Of course as with any change there were things that we missed. The hot tub in the pool area is gone, as is the restaurant.The new lamps, and light fixtures give off a very harsh bright white light that makes you look like you're in a mourge.The old chairs they removed from the rooms are sitting in the parking lot. The pool temperature is set way colder than it used to be.Like I said you can tell they are trying hard,but you can tell they are trying to keep operating costs as low as they can,and I understand this. I just wish they would spend a little more on things like warmer lightbulbs,tuning up the heater on the pool,and pay someone to haul away the old chairs in the parking lot.I'm sure I will be staying here again, and it is definitely the best Hotel in the area.The rooms are clean,the Wi-Fi is fast, the beds are comfortable,the ice machines, and other vending machines all work great. It feels safe,secure,and quiet. The only other thing I hope improves with future visits is that the management staff warm up,and get to know us like the old staff did. We use our room as a base camp after spending all day visiting relatives,and friends. We felt like management was trying figure out what we were up to because of our style of staying there as we always had before.We put out the do not disturb sign on our door,took out our own garbage,traded our dirty towels for clean ones daily.This seemed to cause suspicion,as management knocked on our door on the 5th day of our 7 night stay,at 10:30 am with the do not disturb sign out to introduce themselves.It was a very uncomfortable conversation,as she looked past me to try and see into the room.If she was curious, why not just ask why we prefer to skip housekeeping.I would of gladly explained that we were out until 3 or 4am every night with old friends, as we always have done when on vacation,and that we were sleeping,showering, etc way past the time the housekeepers were finished cleaning the rooms.Still nice Hotel

    3
    « Best Western La Grande Hacienda Cherokee, Iowa »

    The hotel was clean, the staff friendly and helpful and the bed was comfortable. The breakfast was what you would expect meaning it was standard self serve fare meaning it was OK but mostly convenient. I would stay there again.

    3
    « Motorcycle Trip »

    This facility has ample parking. Close by to a Mexican restaurant.Customer service was good. Rooms clean and well kept. All and all a very nice stay. The breakfast was filling and nicely displayed. I would stay again

    5
    « pleasant stay »

    The rooms were clean and comfortable and well lit. The staff was very professional looking and courteous and the breakfast was very good. I arrived late and did not have a reservation but that was no problems as there were still rooms avaialbe and I was taken care of

    4
    « Motel stay »

    It was a nice clean motel -- nothing extraordinary. A little older style, but comfortable and it hat a nice feel. That's all we needed. The only thing it needed was that I could find no kleenex in the room.

    4
    « Friendly Staff, Small Town Hotel in the Middle of Nowhere! »

    Our room was adjacent to the pool and was very comfortable. Beds, pillows and linens were comfortable. Housekeeping was not fully staffed and our room did not get cleaned. The pool deep end is 5'3" and could have been warmer but we still enjoyed it.

    4
    « BW Cherokee, IA »

    Nothing to look at from the outside, I was pleasantly surprised when I went in. An older hotel which has undergone an interior renovation. Rooms are basic, but clean, pillows are very nice and the staff was lovely. Their breakfast are is a tch small and they could add some fruit to the selections, but quite acceptable.

    2
    « Cherokee Best Western »

    Speckles of dirt on my bed covers, terrible/dirty water from the sink / tub. I wouldn't stay here again. I'd take an extra drive to stay at my usual Marriott spots up to an hour away from Cherokee rather than stay in Cherokee.

  • 4
    « Comfortable stay »

    This hotel located in the small town of Cherokee strives to make your stay comfortable. The staff are congenial, the rooms clean and the beds are very comfortable. Currently in the process of remodeling, but did not interfere with our stay. Pool has been broken for at least 4 months.

    2
    « Needs work »

    The outside of the building needs redone. The shower in the bathroom was dirty there were stains on the bottom. We accidentally forgot some items in the room we called to ask to retrieve them and mysteriously they were gone

    5
    « Business »

    Wonderful place to stay , great staff and very spontaneous . Fitness area is incredible .The breakfast was spectacular and beds are very comfortable ,rooms are clean and classy slept like a baby. Thank you for the outstanding hospitality.

    3
    « Being remodeled, but needs more »

    Have stayed here many time over the years. The bathroom of our room has been updated, as has the breakfast area. Our room was clean and nicely decorated. However, the windows on the north side need to be seriously cleaned or replaced! There is green, thick mold growing at the bottom from high moisture. Worried about mold spores being spread. Crud also around the fixtures in the tub/shower. Again, deep cleaning needed. The staff were friendly and helpful. The hot breakfast was good, but the waffle batter was empty which was mentioned to the staff, but she didn't replace it. Check-in and out was quick and easy and accurate. Price was reasonable. Pool is closed and we were told it won't open until good bids are submitted for the repairs.

    5
    « Work »

    Nice place , set up was clean. Friendly staff at the desk , breakfast was good , clean dining area friendly staff in dining area. I felt very welcome with my stay. Pool was down at the time but looked like a nice area

    4
    « Great place for a long term business stay! »

    I'm in town on business and have been staying here for a month with a month to go and I am so happy that I chose this hotel. The staff is great, the rooms are roomy and quiet Everything you need (grocery, laundry, food, and shopping) is in walking distance even on a cold Iowa morning. I book my rooms direct with the hotel since I travel on business year round. The rate was right and the room was as promised!

    3
    « Very friendly, average accomodations »

    Staff was friendly. Room was very spacious and nicely decorated. Walls were thin, though... I could hear the person in the next room coughing and talking. The bathroom fan was noisy and came on automatically when the light was turned on. The bed was comfy and breakfast was great... waffles, sausage, scrambled eggs, biscuits & gravy. I went to work out in the pool, got in as far as my knees and couldn't go any farther because the water was so frigid. I stood for a while & tried to acclimate, but to know avail. I went back to my room to take a hot bath to warm up, but the water in the tap wasn't hot enough. I ran the tap at the hottest setting, but only managed a warm bath, not hot. Very frustrating.

    2
    « It was ok... »

    Our group each had to change rooms at least once before we had a room that was ok. The carpets were wet in one room, the smell from the pool was overwhelming in an other and one room only had blankets, no comforters. Once we were able to land on a room, it was fine and suitable for the purpose of just sleeping. Overall the common areas such as the halls were dirty... needed vacuumed. It is a step down from a typical Best Western.

    5
    « Onw night stY »

    Excellent. I have stayed at this motel many times over the years. A person I knew very well built this motel when I was a banker in Cherokee. He was avery reputable business person and a friend. moved away, but returned often because I had family there. My wife and I had many comfortable nights at this motel. She is now deceased, but I will continue to come to Cherokee because of family living in the ares.

    3
    « Friendly service, needs updated »

    The hotel has a great staff check in/check out. Always has the rooms clean from night to night. The hotel itself needs a remodel which is in progress with hallways. Pool needs work, exterior also. Other than the looks of the hotel, stay is just fine.

  • 3
    « Rude check out clerk »

    Everything was fine until check out. I have never dealt with such a rude person. When asking for a receipt she refused to give me one because I booked online. Told me she couldn't give me one and other motels should not be giving me any. This was a nasty person and she should not be on the desk or should be retrained. I could not believe how she treated her guests. For this person I would never stay at this hotel again.

    4
    « Top-notch hotel for the location »

    The hotel was clean and is worthy of a stay for almost anyone for any experience. It is located in a small area, where hotel choices can be limited and this one give a sense of stability and peace of mind.

    3
    « Smoke smelly non smoking room »

    Hotel was adequate. Nothing special. One of the two rooms booked had been smoked in and smelled of stale smoke. I mentioned it so that we weren't charged the 300.00 fee for smoking in a room but the desk clerk didn't seemed concerned - never offered another room. There wasn't much in the way of eating around the hotel except for a Mexican restaurant across the parking lot. Nasty food in my opinion, but nice staff. Probably wouldn't stay again. The hotel was totally full of construction workers hanging around all the outside areas, but good for their business! We just felt really outnumbered!

    4
    « Very nice »

    Stayed one night. Room and motel were clean. No suites but our king room had easy chair with ottoman plus the usual desk chair. Set of four towels, very fluffy. No guest laundry. Breakfast was very good with biscuits, gravy, sausage patties (all piping HOT) with usual waffles, cereal, yogurt and fresh fruit. Mexican restaurant next door was very good.

    4
    « decent hotel »

    Great breakfast staff was friendly. It was not a five star hotel but for cherokee ia it was nice. It has truck parking and a nice mexican resturant next door and other resturants close buy. it was anice place to lay your head for the night.

    5
    « Best Western »

    Very clean large room. flat screen tv in room. Comfortable beds.No hot tub but pool was nice. Great small town hotel.would recommend this hotel if anyone will be staying in Cherokee. Normal hot breakfast

    5
    « Good Stay »

    My sister and I stopped here for the night while we were on a road trip. We requested an accessible room and it was wonderful. Very clean and VERY large. Our only complaint was that the bathroom fan was loud and activated when you turned on the light. We reported it at check out and the maintenance man headed right to the room to look at it.

    5
    « Best place to stay in Cherokee, Iowa »

    I have stayed at this property on numerous occasions. And, I have stayed at other properties in Cherokee, Iowa. This one is the best place to stay. Other places are cheaper by a couple bucks but they cannot compete with the quietness, friendly staff, easy access or the breakfast . . . which is one of the best. Will I stay here again? You bet.

    3
    « A decent place to stay while in Cherokee »

    I recently spent two nights at this hotel. We arrived late in the evening the first night. It was very warm outside that day (high 90's) and the room was stiflingly hot when we walked in. The air conditioning was not running. We turned it on and thought it would cool down as we got ready for bed. It never got very cool and we had some trouble sleeping the first night. We got up for breakfast the next morning and it was cooler, but still not very comfortable. The breakfast was typical hot hotel breakfast with waffles, sausage and biscuits and gravy. We didn't return to the room until after 10:00 pm that night. Although the day was much cooler, the room was not. I called the front desk, and they were able to switch us to a nearby room with functioning AC. That room cooled down quickly and we slept much better. The beds are actually pretty comfortable. We should have asked for a different room the first night, we just assumed the room would cool off, and once we were in bed and it was clear there was a problem with the AC, we didn't feel like changing rooms.

    4
    « Stay at Best Western in Cherokee »

    The only reason I'm doing this review is just in case the gal that helped me might get credit somehow. This survey is entirely too long by the way. At any rate I called from the road to book a room and talked to a gal named Erin. I'm not sure why, but I told her I would be a late check in most likely because I was going to the stock car races that night in a nearby town. When I gave her my name to check in later that evening, she asked me how the races were and we chatted a bit about shared experiences in racing. Then, I got to my room and it was dead bolted from the inside. I drug all my stuff down to the desk and she went up with me with a key, but couldn't get the key to work. So she said, "You just stay right here and I'll be right back. She came back with a key for the room right across the hall. Also, she made sure that I was nowhere near a group of construction workers that she felt might be up a good part of the night drinking beer. So as you know, it's people and how they treat your guests that mean much more than a comfortable pillow that make your business successful. On that note, I went to the front desk the next morning on my way out with a copy of one of the racing magazines that the company I own publishes with a note to Erin thanking her for her kindness. The kid running the desk didn't know who she was and seemed bothered that I was taking him away momentarily from whatever he was looking at on the computer. He said, "Oh that must be the new girl, I've never met her," as he flopped the magazine down out of the way. He had bad hair, a cheap tie and a cheezy caterpillar mustache, by the way. Exactly the opposite of "the new girl" in dress and demeanor. You might want to consider demoting captain fuzzball and promoting the new girl who ensured I'll stay at Best Western most likely the next chance I have to do so.

  • 4
    « Nice and Comfortable »

    Rooms and rates were great. Had a room with a King bed that was very comfortable. The chairs in the room were also comfy. Bathrooms were clean and the shower head was elevated enough that my husband (over 6'2") didn't have to crouch down under it. The breakfast was typical. Stayed there for a funeral and the hotel allowed us the use of the dining area for a reception following. This was great as many were not from the area and having a venue available made it nice. The only "ding" is expensive pet fee of $25/night, max of $100.

    3
    « Hotel Stay »

    Hotel was fine except the bathroom floor was very dirty. The grout and floor need a deep cleaning. We have stayed at this hotel before and the floor in the other room was the same. We purchased bath mats for the floor!

    5
    « A Good Night »

    A. Easy to find B. Plenty of parking C. Friendly folks D. Clean & quiet E. Fast internet & a good roller chair F. Good breakfast served in a comfortable setting The above is why I stay here when working this area.

    4
    « Clean, comfortable, quiet »

    With only 3 choices in Cherokee, IA, I would recommend the Best Western. They are in the process of remodeling, but this did not interfere with our stay at all. New beds, New pool furniture, New lighting, Towels were very nice. Breakfast is sort of standard fare - coffee is way too weak!!! Still a very nice place to stay and the staff really were very friendly and eager to please.

    4
    « Very friendly; good value »

    Great staff, good value and clean. The hotel is also embarking on a 3-yr renovation. Staff was very friendly and helpful, snow was cleared effectively. Only issue was wifi which did not work for laptop, only for apple devices.

    5
    « Well done »

    They offer a fair rate, good bed, large room, and the place is extra clean. - so I stay here when in the area. Good Mex food next door or several options down town - 10 blocks? I understand why they have a large repeat customer base.

    4
    « review of hotel »

    Breakfast had a nice variety. The room was quiet and spacious. Fridge and microwave in room, comfortable bed. However, one of the 2 beds in my room had visible hair and dark lint balls on the sheets. The 2nd bed was OK so I did not have to report my concern during my stay. Comfortable heat in room for the cold weather.

    5
    « Exceeded Expectations »

    Very nice room. Very good price. Nice pool. No hot tub. Great staff. Very clean. The MOST COMFORTABLE beds! We came in town for the Cherokee Blues Festival, and stayed here, because they were offering a 'package deal' and didn't have very high expectations, but we were both very surprised and happy when we saw the room. Also, when we checked in, they gave us this little gift bag, with all sorts of snacks and coupons for free things in town. We loved it. Jameson checked us in, and he was a very sweet young man. We appreciated everyone. Thank you for a great stay. When we come back to Cherokee, Iowa, we will look forward to staying here again.

    5
    « Excellent Value »

    Very nice room, clean, comfortable and quiet; I was surprised at how nice it is, especially when I am more used to 4 star hotels when I travel for business. The breakfast was excellent in a very nice dining room. Will stay here again when visiting relatives.

    5
    « Just Keeps Getting Better! »

    Several years ago a friend told me about the Best Western in Cherokee, Iowa. I stayed there while visiting the area a few weeks later and have stayed there everytime I am in that area. And the place keeps getting better and better. The rooms seem to all have been upgraded. Staff members from the maintenance man to the clerks all seem happier and with that, comes satisfied guests. My ONLY regret, and I understand why, is that the restaurant and bar have not reopened. When they were open, it was great to have a nice supper and a drink or two without having to leave the property. Especially on a cold Iowa night. I have yet to understand how one Best Western can be a dump and the next one be the quality of the Best Western in Cherokee. Then too, that is the same with other motel/hotel chains as well. What it boils down to is that the owner, or management, simply has to care.

  • 5
    « Best motel in Cherokee »

    The kids loved the pool. The adults loved the pillows!!! The staff was extremely helpful when I made phone calls prior to our stay and also during check-in. The rooms were clean and were larger than many we've stayed in. Breakfast was great, with waffles, biscuits and gravy and more!! We will stay here again when we are in Cherokee, IA!!!

    5
    « Great Place To Spend The Night »

    I stayed over night at the best Western in Cherokee on a business trip, and was very pleased with my stay. The hotel is an older hotel, but is kept very clean. I was a bit disappointed that there was no hot tub by the pool, but that seems to be a feature that is on the way out because of the cost of maintenance. Instead, I soaked my sore muscles in a tub full of hot water in my room. The continental breakfast was OK, but nothing out of the ordinary. One could make waffles but there were no eggs of any kind. Again, the breakfast room was clean. The staff was extremely friendly and willing to help in any way. Eating places are close. If you're looking for a nice place to stay, this best Western is clean and quiet and worth the money.

    4
    « pet friendly »

    This was my first time to need a dog-friendly hotel, and I appreciated the availability of rooms. Staff was very friendly and kind. The self-serve breakfast offered many options. The main parts of the room were clean; I found some dirt and a pretzel in a tight spot under the bed after Mom dropped something on the floor, and there was one sticky-floor spot in the bathroom; fortunately, it wasn't by the toilet. I don't travel much, so it's hard for me to assess whether the price was competitive, but when I booked by phone, I was offered several options for discounts, which I appreciated. I've stayed in a couple of other hotels in my hometown of Cherokee, and this was the nicest of the three.

    5
    « Wedding Trip »

    Extremely helpful and friendly staff, a nice assortment of breakfast options from cereal/yogurt to eggs, biscuits and gravy. The rooms are spacious and clean (the bathroom light/de-humidifier is a bit noisy). Good location and fine amenities.

    3
    « Cherokee motel »

    The service was really good when I checked in the staff was very helpful I stay at this Best western every time I'm in Cherokee IA. The rooms are clean beds are comfortable the morning breakfast is good there are lots of restaurant in the area overall I always have a great stay. Thanks to the staff

    2
    « They overcharged my credit card! »

    The room was average and clean. There was nothing special about anything here. My credit card was overcharged and when I sent an email in response to the invoice that was emailed to me I never received a response as to why I was charged more than what the invoice stated. I will not be staying at Best Western again. Also, after I left my room and the key inside my room to check out I realized I couldn't find my wallet. I went to the front desk and the desk clerk was someone I hadn't seen since my arrival and I explained my situation and asked if I could be let back in my room to check for my wallet. While I was happy he obliged and gave me a new key to the room he didn't even bother to check that my name was on the reservation for that room or accompany me to the room. I thought this was potentially an unsafe practice...

    3
    « overpriced »

    overpriced for location and services. No improvement in services compared to previous times we have stayed at this motel at a less price per night. We normally stay at this motel at 1 time a year when we are visiting family who live in Cherokee, IA

    4
    « Much Improved »

    We have stayed at this hotel many times for an annual family reunion. The last couple of years had been quite disappointing. Some of the family members had expressed concerns. This stay was completely different. The hotel was cleaner & the staff was excellent! The company listened to our concerns & this stay was great.

    3
    « Wished that there would have been an elevator »

    At the time I was there, there were no non-smoking rooms available on the first floor. It took me five trips to get my recumbent and all of my gear upstairs to my room. The room was adequate. There was a decent breakfast provided in the morning.

    4
    « Nice, comfortable »

    This was a great place to stay for our family reunion. The hotel was nicely furnished. Our room look very new! The location is close to everything we needed. The staff was exceptionally nice and helpful. I believe it's that Iowa friendlyness. The pool area was quit nice also.

  • 3
    « Comfortable »

    Housekeeping was very cordial and compliant. Needed elevator to 2nd floor. Quiet atmosphere. Parking was okay, but could use more parking spaces on the south. Hallways had a "old" smell. Could be freshened up or even new carpet.

    4
    « Nice »

    I have been thinking of switching my fave hotel to Best Western!I usually stay at comfort Inn's i have only stayed at a few Best Western hotels, but the times i have stayed i have been very pleased!! he breakfast they provide was Very good! Only negative thing i could ask to improve upon is adding some movie channels. ~M & J ~

    5
    « Favorable Impressions! »

    Nice place to stay. Friendly staff and very helpful. Pool for kids or adults. Rooms are clean and beds are very comfortable. Good work space for business traveler and plenty of light for doing paperwork.

 

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tutte le direzioni

·Da: tutte le direzioni. Il Best Western La Grande Hacienda si trova sull'autostrada 59, a un chilometro e mezzo a nord del centro città e a 400 metri circa dal raccordo tra le autostrade 3 e 59.