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Best Western Hotel Inn of Brenham, Brenham

4.5/5  - basé sur 310 notations.
1503 Highway 290 E, 77833-5930, Brenham, United States - visualizzare mappa
Best Western Inn of Brenham - Facciata dell'albergo Il Best Western Inn of Brenham è situato nel centro di Brenham. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al Best Western® Inn of Brenham!La posizione è fondamentale quando sei in viaggio, per questo il nostro hotel di Brenham si trova a poco più di un chilometro e mezzo dall'incrocio fra le autostrade 290 e 36, a 10 minuti di tutto ciò di cui hai bisogno per goderti al meglio il soggiorno. Soggiornando da noi potrai trascorrere giornate all'aria aperta o immergerti nella splendida atmosfera di una piccola città Nel nostro hotel di Brenham potrai approfittare di un'ampia piscina all'aperto stagionale e di un area barbecue con un tavolo da picnic. Sarai sempre connesso, grazie all'accesso Wi-Fi a Internet ad alta velocità gratuito e al nostro business center. Il nostro hotel si trova a una breve distanza in auto dal pittoresco centro storico della città, dove potrai visitare boutique e negozi di antiquariato, gustare ottimi piatti, esplorare originali gallerie d'arte e visitare il Brenham Heritage Museum, prima di goderti una serata rilassate tra le comodità della tua camera. Che tu sia in città in occasione di un festival, di una competizione sportiva, di un evento organizzato dal Blinn College o di uno spettacolo, sarai sempre vicino alla tua meta. La fiera di antiquariato Round Top è un altro evento da non perdere e ogni appassionato di storia del Texas dovrebbe visitare Washington-on-the-Brazos. Fermati all'Antique Rose Emporium per goderti la bellezza della vita o esplora i magnifici paesaggi della campagna per staccare davvero da tutto. Se ti trovi nel cuore della Bluebonnet Country in primavera, non perderti l'emozionante spettacolo della fioritura dei fiori selvatici texani: non dimenticare la macchina fotografica!Prenota oggi stesso al Best Western Inn of Brenham per approfittare di ottime tariffe!

Best Western

Hotel Inn of Brenham

LABEL_ITINERAIRE

LABEL_DEPART:

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basato sul parere di 310 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
172
Molto buono
91
Nella media
29
Scarso
12
Pessimo
6
CONSULTARE I PARERI SU
Affari Affari
82
Business Business
57
Da solo Da solo
6
Di coppia Di coppia
46
In coppia In coppia
79
In famiglia In famiglia
103
Viaggio con amici Viaggio con amici
30
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Okay Stay In Blue Bell Country"

4
02/10/2018

We found accommodations quite comfortable and convenient. We enjoyed our stay but thought that the rate was slightly higher than what we expected. We speculated that the rate was higher because of the antiques show that was going on at the same time nearby.

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and are looking forward to having you again as a guest. The Antique Show is a very busy time for all of the area hotels. We hope you were able to get over there and see what they had to offer. It is one of the best in the country.

"Great stay"

4
30/07/2018

Hotel is upgrading and it shows. Had a very nice stay but would like to see them consider making entire hotel Non smoking or move those rooms to one end away from the non smoking rooms. overall was a really nice stay and the pool was cute.

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
We're are very pleased your enjoyed your stay. Please come back and see us again.

"Horrible Hotel!!!"

1
21/06/2018

My husband and I stayed there on 6/16/2018. When getting ready to retire to sleep I found stain on my pillows and sheets. The young lady at the front brought us knew ones. The following morning I told Alma and another girl I guess who was new and they seamed less concerned saying they would talk to management and she couldn't do anything. Never heard from the manager; called corporates they contacted saying we soiled the sheet. Management is horrible never tried to fix the problem or come see while I was still there they waited till I left to go check the sheets in the room. Will never stay there again and if I were y'all I wouldn't either. Here are pics to prove it. They don't even deserve a 1 star.

bwmbrenham, General Manager at Best Western Inn of Brenham, responded to this review
We apologize for the problems you experienced with your rooms. We will retrain our staff and correct the stain issues.

"Clean, Convenient, Quiet"

4
15/05/2018

The place was remarkably quiet for being on a main highway but the rooms were clean and comfortable. The breakfast was a nice start for one's day and the pool was clean and inviting. Certainly not a high-end hotel but a very restful place to stay.

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
We're very glad you enjoyed your stay. We will be renovating our lobby and breakfast room this year so please be sure you return to see the changes.

"Best Western Inn of Brenham Texas"

5
13/05/2018

The Inn had wonderful rooms, the beds were oh so great, plenty of room , very nice. Great location next to freeways, quick access to restaurants, shopping, and the Hospital! Employees were great and very helpful. There was a very nice breakfast and they had donuts too! We will stay again. thanks

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
Thank you for all the kind words. We want all our guests stays to be a good as your was. Please come back and see us again.

"Smoker's paridise"

1
09/04/2018

We had not realized and we were not informed that we were booked in a smoker's room and we are non-smokers. There were no other vacancies within the Best Western to transfer to another room and no other vacancies at surrounding hotels. Every possession we brought into the room smelled of smoke. It was torturous as a non-smoker. Never again will we stay at a Best Western hotel!

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
I would like to apologize for not being able to change your room type upon arrival. We understand how frustrating it is to not get the room you expect. Unfortunately, we do not have the advantage of knowing if the reservation is correct or not. We are not allowed to change a guests room type before a guest arrives (except under extenuating circumstances) or if the guest has phoned in to ask us to. That means we have to leave the reservation as it comes over to us through the internet.

"Great value"

5
06/04/2018

Newly updated, clean room. Great staff & breakfast. Good location. Caring staff. We had no issues whatsoever. Will stay there again. Beds comfortable. Plenty of towels & pillows. Nice pool area & breakfast area.

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
Thank you for your review. Please come back and see us again. This year we are excited that the lobby and breakfast room are being redesigned.

"Antique . Weekend"

4
04/04/2018

This was a great place to stay. Our focus was the Round Top antique week . We were in our room very little. It was much larger than expected, clean with all the amenities we needed. It was right next to a major highway yet we slept soundly not bothered by any noise which was a nice surprise. We will stay here next year again!

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
Thank you for the review. We're glad you had a good time at the Antique Show. We look forward to seeing you again.

"Working vacation"

5
10/02/2018

Great Hotel will stay there any time I'm in the area friendly staff helpful staff great breakfast nice rooms comfortable beds if you don't already have the rewards program get it it's a great opportunity to get free nights wherever you stay at a Best Western

bwmbrenham, Front Office Manager at Best Western Inn of Brenham, responded to this review
Thank you for the wonderful review. We love explaining to our guests about our rewards program.

"Needs a remodel"

3
29/01/2018

We have stayed here many times throughout the years and this time we noticed that the rooms are getting a little shabby. The bed was slightly sagging, the shower didn't drain well, and the tub looked like someone had thrown rocks at it-all chipped up and stained. I think they are due for a re-model soon.

bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
Thank you for your honest review. We have actually begun a renovation and exciting new features and furnishings are coming soon. We hope you will come back during the next two years and see them.

"Management do not care"

1
05/01/2018

I am a Best Western Diamond elite member and you would not believe how they treated me at the Best Western in Brenham, Texas! Best Western promotes their point system and how good it is! Well being at the top level of this point system has proven to be a nightmare for me . When I tried to redeem some of the points towards a 2 week stay, I had enough points for 7 days. Corporate set me up for the first 7 days of 13 to be for my points. I was to check out and back in for the remainder of my stay. When you check in they swiped my credit card as usual and Saturday was my seventh day. I received a copy of my bill showing that I owed $0 dollars because my points had covered my first 7 days. Much to my surprise on Monday i find out they (Brenham- Best Western ) had charged my credit card $257.00 ! I had earned my points and after confronting the manager (Charlotte Guerra) she thought it was no big deal ! I then had to call corporate and get them involved to get this resolved.$251.00 was returned to me more than a week later! So I had a rocky start to my second week there . I was there for a 2 week intense business class for my career. Thursday morning I go from my room to their breakfast and when i return to get my books out of the room - I can't get into my room! The key does not work, I go to the front desk and they issue me new keys. The new keys do not work ! I go back to tell them and they tell me I do not know how to use the keys! Really a diamond elite member -too dumb to use the keys! They try and after no success and house keeping key does not work , they decide to call in Maintenance. I waited for over a hour - missing a hour of my class that morning. I got first hand view of management that morning , they could have cared less for my situation - they were more worried about yesterdays book and 37 cents the books were off! Noon that day during my break from class I called and complained to Charlotte Guerra (manager ) of Brenham's Best Western and she finally gave me ( by word of mouth) my last 2 nights there as compensation ,for my 2 problems (as at that point i had not received my money back from the billing situation). So my surprise came on Friday morning at 6 am when i go to check out! My bill was overcharged by $80.00 ! I was headed to a 6 hour test and the manager was not there so I decided to wait till after my test to try to get to the bottom of this billing mistake. I had to hurry to catch my plane back to New York after the test and it being Friday I would wait to call the manager -Charlotte Guerra on Monday . You can imagine my surprise when on Sunday I go to see if they had not corrected my $80.00 overcharge and see that Best Western of Brenham had charged my card not once on Thursday but twice ! The day before I even checked out ! First that day was for $508.44 and the second charge was for $251.00 ! This was on Thursday - the day i got locked out of my room and missed a hour of my class! Just another billing mistake they say ! That money was for Christmas gifts for my grand kids ! Today it is 3 weeks later and still no refund ! Grand kids are still waiting for their Christmas gifts ! So i recommend to stay away from Brenham Texas -Best Western - unless you have deep pockets !

bwmbrenham, General Manager at Best Western Inn of Brenham, responded to this review
Sir, your credit card dispute had been resolved on our end during your stay. The length of time it took for your bank to credit it back was, at that point, totally up to them. I have sent you a detailed email explaining all the steps we took to correct the matter.

"Second stay, just as good as the first"

5
21/12/2017

We came to town for our grandson's graduation ceremony and spent the night here. This is our second stay and we found the motel to be just as good as our first stay a year or so ago. Our room was spacious, very clean and quite comfortable. Perfect for an overnight stay. Our room was on the side away from Hwy 290 so road noise was not the least bit noticeable. Check in was quick and the front desk staff were very friendly and welcoming. I definitely recommend this property and will most certainly stay here again when the occasion arises.

Ash P, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We love hearing our guests' opinions. We appreciate your business.

"Brenham TX Surprise anniversary celebration"

4
18/12/2017

We picked this hotel based on it's location to the special occasion we were in Brenham. We liked the reviews and what we saw on the web site as compared to other hotels in the area. Also the evening hotel clerk James was very helpful when we called to make our reservations. We were disappointed he did not work weekends so we could thank him.

Ash P, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We're glad to hear that you were pleased with our facility and commodities. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.

"Excellent place in Brenham"

5
29/11/2017

First time here while working in the area. This was a great Best Western. Super clean, really nice people, good breakfast, comfy...nothing bad to say. They even gave me a sack of goodies with a map of the town and local places to visit. Although I did not have time to sight-see, I certainly appreciate the thought. Highly recommend and will be back.

Ash P, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying at our hotel. We are pleased to hear that you found it to be clean and accommodating. Thank you for taking the time to leave a review. Ash Patel General Manager

"Another great stay"

5
27/11/2017

Consistently a great place to stay. Room is comfortable and spacious. Breakfasts are delicious. It is a safe location that is very convenient for us. We will be back! We always stay at Best Westerns unless there is none where we are going.

Ash P, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying with us. We're glad to hear you enjoyed yourself. We would love for you to stay with us again in the future. Ash Patel General Manager

"great place to stay."

5
19/11/2017

We have stayed in this hotel twice in 13 months. It is very very clean and the bed is extremely comfortable which translates to a great night's sleep. The staff were very friendly and helpful. We enjoyed a good breakfast with a lot of variety in what they had to offer. What can I say?.....the room was large, comfortable and clean. What more can you ask for. Also the price was right!!

"The best hotel in Brenham"

5
06/11/2017

I have stayed here multiple times in tbe last theee years. It's a great value with amazing service and a wonderful breakfast and pool. The beds are so comfortable and the rooms are impeccably clean! I'll stay here every time I come to this area!

"A Good Stay"

5
03/11/2017

We stayed here and had no problems. Our room was clean, the mattress is comfortable, and the breakfast was very good. All of the employees were very nice and made us feel very welcome. I would recommend this place to anyone.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for telling us about your stay. We're glad that everything was comfortable for you. Allison Stewart Guest Relations

"Beat Western Brenham, Texas"

5
02/11/2017

The hotel is at a great location and just right for ease of check in and departure. The staff was friendly and we will be back. Comfortable beds with a quiet atmosphere. Temperature was very cold outside and the heater worked great!

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We love hearing our guests' opinions. We appreciate your business. Allison Stewart Guest Relations

"Home made Vanilla"

5
30/10/2017

Stayed at this BW property in Brenham, TX in the motor hotel style of building. Desk person James was extremely helpful and professional in all aspects of arrival and check in. Building and rooms in great condition and the only thing I noticed was that the carpet is beginning to show wear in my room. not much, just a flattening out. Room was nice, large and comfortable, fridge (did not have a freezer - Minus 5 points), micro wave, coffee maker, large TV, ironing board and iron, nice comfortable bed, A/C heat worked well. Breakfast was fairly standard, bacon and eggs with biscuit and gravy, other standards of breads rolls, and waffle available. Nice cozy place even though next to Highway 290 it is pretty quiet, stop here for a good location to rest and explore the area, and don't forget to schedule a trip to Blue Bell Creameries just down the street in town. Home made Vanilla the top requested flavor!

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying with us. I'm glad to hear that you enjoyed our amenities. We appreciate your business and hope you'll stay with us again. Allison Stewart Guest Relations

"Musty room"

2
16/10/2017

This is not a bad hotel however this hotel is not up to up to Best Western standards. Room smells very musty, mold in the shower, the refrigerator was not cooling properly and got some of our food all wet. Coffee pot switch did not work. The online check in also did not work or the employees did not know how to use it. I called to double check and they initially told me that they were booked up and did not have a room for me. Then after further discussion they realized their error.

bwmbrenham, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying at our hotel. We apologize for your experience and want to ensure you that this is not typical of our standards by any means. Please give us another chance to meet your traveling needs with the type of BEST WESTERN care you expect. We appreciate your business. Ash Patel General Manager

"Great value"

4
07/10/2017

Great value.....Great Staff....Clean Room...Older motel type Best Western, but well maintained. Room and bathroom somewhat small but met my needs. Breakfast good.. all employees friendly and helpful. Plan to stay at location weekly for the next couple of months.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We're glad to hear that you were pleased with our facility and commodities. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Allison Stewart Guest Relations

"Would stay again"

4
05/10/2017

This is a nice hotel for the price point, location and cleanliness. The property was clean and well maintained. A modest hotel but a very nice place to stay. It has a very safe feeling and plenty of security cameras around for both the hotel itself and the parking lot. Even had a dog walking area (did not bring my dogs but was well maintained). I would certainly stay here again

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for telling us about your stay. We're so glad to hear that you enjoyed our facility and location. If you can think of anything that would bring our guest satisfaction score from a 4 to a 5, please don't hesitate to let us know. We look forward to seeing you again. Allison Stewart Guest Relations

"Restful Relief"

5
03/10/2017

After a long day, we were relieved that this place was so easy to find. James was so kind to welcome us with smiles and happiness. He made check-in so EASY. Our non-smoking room was very clean (I mean even the corners were clean! and....no strange odors!) The recommended restaurant, Sealand, was perfect for us. We slept well even though the room was on the front, we did not notice the highway noise. The breakfast included a variety of items.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying at our hotel. We are pleased to hear that you found it to be clean and accommodating. Thank you for taking the time to leave a review. Allison Stewart Guest Relations

"Great hotel great price"

4
02/10/2017

I have stayed her a few times and it's a great hotel. Very clean, great breakfast, nice staff and it's in a good spot. I will continue to stay atvthis location anytime I am in or around the brenham area.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for your loyalty to our hotel. We appreciate your business. Allison Stewart Guest Relations

"Nice and clean"

5
30/09/2017

Stayed here as it was closest to Round Top. Room was clean, happy to have a refrigerator and microwave. Check in staff was friendly and helpful. Breakfast and coffee were good. Would stay there again, if I'm ever back in that area.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for giving us a chance during Antique Fair! We appreciate that you chose us. We'd love for you to stay with us again in the future. Allison Stewart Guest Relations

"Great stay at this hotel!"

5
25/09/2017

We enjoyed our stay at Best Western in Brenham! The rooms were very nice & ours was on the backside overlooking their very nice swimming pool!! They served breakfast starting at 5:30 am & it was a wonderful big breakfast!!!! We are definitely keeping them on our list of places to stay, when we are in the area again!! And if you're visiting while Round Top is going on, it's only about 21 miles away!

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for sharing your experience with us. We're so pleased to hear that you enjoyed our amenities. We are already taking reservations for the show next year, so call us to book before it's too late. We'd love for you to stay with us again, and you'd love racking up those rewards points that never expire. Allison Stewart Guest Relations

"Nice hotel"

4
25/09/2017

Hotel was clean. Nothing fancy, but clean. Breakfast was good - eggs, bacon, waffle machine, choice of cereal and pastries. Again, nothing fancy but good tasting food. Staff both checking in and checking out were very pleasant and helpful. I would stay there again.

"Excellent Hotel"

5
06/09/2017

This hotels owner and staff go above and beyond to suite your needs. It doesn't matter if it's your missing toothpaste or Cat5 cable. They were always willing to resolve any issue.. and they offer a discount while eating at certain restaurants in town. Free gym membership.

"Evacuees stay at the wonderful Best Western Inn of Brenham, Texas"

5
03/09/2017

We evacuated the Houston area due to Hurricane Harvey. The staff was wonderful at Best Western Inn of Brenham. The rooms were great! The beds are very comfortable. Was wonderful to have a microwave and fridge in the room. They offered a great variety of food at Breakfast. But the best of the best was the staff!!! They are awesome!

"Value at Best Western (Brenham)"

5
31/08/2017

Management tries hard to keep the standards high with this hotel and stand out among it's competition with restaurant discounts, fresh baked cookies, fast internet, decent breakfast and loyal long term, down home, friendly staff. Stayed for 5 weeks but colleagues of mine had very mixed impressions with the rest of the top hotels in the area in terms of business internet and quality of hotel construction.

"Best Hotel in Brenham"

4
25/08/2017

The friendliest and most helpful hotel staff, always ready to help with restaurants in the area as well as with local events and points of interest. If you have any problems with the room, internet or whatever, the front desk is very quick to have the problem resolved or move to another room if necessary.

"Best Best Western"

5
19/08/2017

I stay at Best Western hotels over 200 days a year and this is the best "motel" Best Western I've stayed at. It is on par with Best Western Plus. The only knock is breakfast could be better. The internet signal was strong and the room was clean and comfortable.

"Mold and mildew"

1
14/08/2017

I had 4 rooms and 2 were uninhabitable, they gave me two more rooms both worse than the first. Cancelled one room and tried one more. It was miserable. Cancelled that room and had to sleep 10 of my family members in a single and double room. Completely ruined the end of our road trip.

bwmbrenham, General Manager at Best Western Inn of Brenham, responded to this review
We apologize for your discomfort and have taken steps to right this with you privately. We sincerely hope you will give us another chance to impress you in the future. Ash Patel General Manager

"Quick trip"

5
01/08/2017

We enjoyed our stay at the Best Western Inn. The man that checked us in (possibly was the manager) was very friendly. He offered suggestions on things to do and then offered us fresh baked cookies. The pool needed to be cleaned, there was a lot of bugs in it, but being an outdoor pool I'm sure it is hard to keep it clean.

"Great stay/ great location"

5
30/07/2017

Nice, cozy room. Not far from Brenham mainstreet and other small towns. We also visited Round Top and Chappel Hill. Both are, much like Brenham, picturesque and lovely. The hotel is next to the highway, but this was no problem at night.

"Nice spot while visiting "

4
28/07/2017

We were visiting family in the area and need a reasonable room. Location is off the highway . Check in was a breeze . Room was adequate for our expectations. This was a good find for our family considering we needed something in this proximity.

"Extraordinary Service"

5
28/07/2017

My stay was extraordinary. The level of service was out of this world. I have stayed at more expensive hotel chains and not received the level of personalized service. Originally I was supposed to check out after 1 night and stay at a hotel closer to the Houston airport but after the wonderful experience here I cancelled the other reservation and stayed the second night at this hotel. I didn't mind the extra drive the next day at all. They have a wonderful staff and the hotel is nicely maintained. Only advice is that housekeeping be a little more attentive to smaller details in their cleaning but it is not a major thing that would be a deal breaker for me. I would stay here again and again.

"Wonderful Trip"

5
24/07/2017

The staff were so friendly. The homemade cookies were such a treat. Then one of the employees handed us a tour packet he had made up! It was very helpful. Beds were comfortable. Rooms were clean. Nice Breakfast.

"Great for the price"

5
16/07/2017

We stayed 2 nights me my wife two children and my mother.We had a good experience. Awesome pool great handicap restroom and the cable was the best I have seen at a hotel overall great experience only complaint was ants in the restroom ,but all else was great

"family trip"

4
10/07/2017

clean rooms, nice service, full breakfast- overall nice experience- will stay here again. The pool was refreshing and there were cookies upon arrival! Front desk service was accommodating on room changes and gave helpful restaurant advice and even a discount card for area restaurants.

"Why? A/C not turned on in July before guests arrive!"

2
10/07/2017

Checked in around 3:30PM and the A/C was OFF on the weekend before July 4th! This is Texas and it is VERY hot in July. My room didn't cool off until around 1AM! Didn't bother talking to the front desk because we didn't get back to our room until late and we were tired and hot from a day touring Brenham!

BestWesternHotels, Corporate at Best Western Inn of Brenham, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Always a good stay"

4
09/07/2017

This hotel is a regular stop for us. The property is clean and nice-nothing fancy, but he beds are comfortable. My only complaint is the makeshift closet-I guess most guests don't stay for 2 weeks but there is limited space to store clothing! The staff is welcoming as well.

"Great stay"

5
08/07/2017

Always a good stay with great breakfasts. We always stay at BW in Brenham unless it is not available. The location is convenient for all we have to do there. Best memory is arriving just as cookies were coming out of the oven. Talk about fresh!

"Best Western Brenham, TX"

2
06/07/2017

Did not like this hotel for several reasons. Check in was difficult as only one staff member there and she had to answer the phone, go to help some other staff member and we had to wait. Asked for a late check out due to a funeral at 3:00pm, they did not notate it and the next morning was asked why we hadn't checked out at 11:10. Bed was very hard, not extra blanket, which was needed. Breakfast below par!! Will not return. We were there for a family funeral

BestWesternHotels, Corporate at Best Western Inn of Brenham, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great hotel, but breakfast needs work"

4
05/07/2017

Pros: Overall quality of hotel, cleanliness, amenities Cons: Breakfast, dim lighting in room and bathroom, dead bugs in the overhead light fixture Breakfast: It was a typical prefabricated breakfast "buffet" for this class of roadside hotel, but the execution was below average. I realize that this breakfast food is what it is, but how it's prepared can still make a huge difference, and we have stayed at roadside hotels that do a good job with it. This hotel needs to pay more attention to breakfast. Day one was so-so with sausage and bacon, but they ran out of sausage early and put in the bacon, sliced so thin you could almost see through it. Scrambled eggs and biscuits were edible. The sausage gravy, oatmeal, and even the waffle batter were all too thin. The waffle batter wasn't mixed well and came out with some water separated from the mix, and it did not make a complete waffle using the provided measuring cups. Also, the waffle maker sat at a tilt while cooking and made the waffle uneven and the batter spill out; I was careful thereafter to make sure it was level even though the cooker was not settled all the way into its "stop" position. The waffler maker needed cleaning from the spills. I had a muffin from the selection of bread and muffins; it was dry. Juice, milk, yogurt cups, and sugary cereals helped round out the offerings. Day two was about the same, but the premade, foil-wrapped bacon-egg-potato tacos had suffered far too long in an oven and were tough and dry: inedible. The mixed-fruit bowl was about at the end of freshness; the same fruit the next day looked completely unappetizing and had turned colors. Day three was about like day one, with diced potatoes (dry and mealy), premade omelettes that were surprisingly acceptable, and again, biscuits. And again, the sausage gravy and oatmeal were thin. The waffle batter did not look thin but it still took a bit over one measuring cup of batter to make a full waffle, as I found out when the first effort came out very skimpy. Housekeeping: The policy as stated in a card placed on the bed is not to change sheets during your stay. I don't have a problem with that, but on day two, they didn't straighten the bed very well and left the pillows piled up as they had been when we got up that day. The room should look made up and inviting when you come in after a day of running around. Otherwise, the housekeeping was competent. Other than breakfast, the hotel was quite nice. Room amenities: Soap and shampoo dispensers in shower. Large TV, Dish network. Fridge, about 3-4 feet tall, with freezer. Microwave. Coffee maker. Iron. Toiletries. It was a spacious king room with a sofa, coffee table, office chair, and desk. Wifi was acceptable. Everything in the room was in excellent condition; the AC was quiet and had a plastic shield over the vents to keep the curtains from billowing out. The mattress was medium-firm, possibly a pillow-top (I forgot to look), and comfortable for our tastes. The entire hotel and parking lot were clean, in good repair, and well kept. All-day coffee in the lobby was fresh and tasty enough, and they put out tea bags, cocoa powder, and cookies as well. Staff was very friendly and helpful and spoke fluent Texan. Another nice touch: A number of restaurants, including chains and nice local ones downtown but not the cafe next door, ofter 10 percent off meals if you show the hotel business card stamped with the operator's name. Based on Google Earth imagery, the hotel was built between 1995 and 2003, so it's at least 14 years old and being very nicely maintained. Even the sidewalks look clean as though they get power-washed often. Conclusion: Really wish I could give it a five star, but the breakfast brings it down. I'd go with 4.5 stars for the hotel and 1 star for breakfast. Four stars overall.

"Best hotel shower of all time"

5
04/07/2017

And in general – and all around good value. Specifics: 1) Front desk: very nice; smooth check in. Allowed me into the room a few minutes before three, their stated check in time. 2) Room: super clean, cool upon entry. All of the standard amenities: microwave, coffee maker, small fridge, large TV. 3) Beds: comfortable, slept fine, plenty of pillows (much appreciated). 4) Internet: easy to remember password, signal strength somewhat weak but no biggie. 5) Breakfast: potatoes, eggs, oatmeal (with toppings), biscuits and country gravy. Also four different types of cereal (Cheerios only choice that seemed adult). Waffle, various breads for toasting; fruit, yogurt. Pleasant dining area. Very much appreciated the absence of Fox news ruining my otherwise pleasant experience. (Thank you sincerely.) 6) Pool, other amenities: I checked in on the afternoon of July 3 – needless to say, the pool was one happening place. Tons of kids and families in general seemed to be very much enjoying themselves. (However, noise was never a problem.) Also, I saw washers and dryers in a space that seemed safe and secure, as opposed to tucked away and hidden. I met family here for dinner. The evening I arrived, the person at the front desk invited me to use the breakfast room for our dinner space so long as we cleaned it up, which of course we were more than happy to do. (I was traveling with my dog and accordingly, did not want to leave her at the hotel for fear she might start barking and bother people. Eating in the breakfast room was a perfect solution; appreciated the accommodation.) 7) Check out: again, another accommodation that was greatly appreciated. Allowed me to stay until 1 PM. Was offered an apple on my way out the door and told that if I had the time to wait, cookies were coming out of the oven shortly. 8) Bathroom: as stated above, shower was worthy of superlatives. Plenty of hot; wonderfully sufficient pressure. Nice. Last but not least, I just want to add how much I appreciate having an affordable option such as this one that allows me to travel with my elderly dog. Thanks.

"vacation"

5
03/07/2017

room abut musky smelling- a/c was not on when we entered room. everything else lovely, especially breakfast room lobby was very nice & the people at front desk were very courteous & helpful. Breakfast was of good quality

"Very good stop"

4
03/07/2017

Staff very helpful. They called with 30 minutes after departure that we had left items & they offered to ship them! And double wrap sheets are also nice touch! Right off freeway so convenient lots nearby

"Average stay"

3
27/06/2017

This was an average stay. There was not anything to make it stand out as far as staff or quality. My husband is disabled and had a very hard time getting in and out of the pool because there were no hand rails.

"Best Deal in Town"

5
23/06/2017

We stayed here for one night while we scouted out the area for a potential move. We found the rooms very clean and the bathrooms updated. The staff was friendly and the morning breakfast we just as good as the one you find at the bigger chains for about $30 more a night. Would recommend getting a room on the back side of the hotel that does not face 290. That way you won't hear the sound of the highway at night. Over all I would recommend to anyone.

"Family Reunion"

5
13/06/2017

I'm going for an "Excellent" rating on my stay! Had the small town hospitality! Attended a reunion at Lake Somerville and it was hot! I called ahead at the hotel and asked if they would make sure the a/c was on cold! Even though the lady chuckled a little, it was cold when I arrived! The gentlemen at the front desk were very friendly and after I expressed a concern of being on the second floor with no elevator, he offered to assist in any way and to call him if we should need help with our luggage checking in and out. The room was clean and had plenty of room. I did mention...the room was clean? (!!) This is the most important thing to me! My bed was very comfortable and there is a ton of channels to choose from on the tv! We felt the breakfast was very good (do try the mini omelets) and the coffee was spot on as well as how welcoming the front desk staff was in greeting us when we came in to the lobby that morning. I would definitely stay here again! And...adding a shout out to Robert! :-)

"Clean & Quiet"

4
13/06/2017

This is a very nice hotel. It's a smaller hotel but clean & quiet. Employees were polite & helpful. The location is within 3 miles from Blinn College, HEB (grocery store), Walgreens & Walmart. We would stay here again the next time we are in Brenham.

"Welcoming Staff, Clean Hotel"

5
05/06/2017

Each and every person we encountered in the lobby and at the front desk was incredibly professional, welcoming, and helpful when we checked in, used the lobby computer, needed local information, got coffee/cookies, ate breakfast, and checked out. The housekeeping staff was welcoming as well; each time we passed by or needed anything they were helpful and courteous. We felt right at home during our entire stay. This will be our go-to place to refer friends and family.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thanks for leaving a review. We're glad to hear you enjoyed your stay at our hotel. Allison Stewart Guest Relations

"Great stay!"

4
26/05/2017

Great stay! We enjoyed the friendly staff, the great breakfast, and the fluffy pillows. There were a few ants near the sink though. Overall, we had a really great time and we'd like to return again soon.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We appreciate your business and hope to see you again soon. Allison Stewart Guest Relations

"Blinn Football parent"

4
30/04/2017

Great value and staff were awesome. I found a snake by the pool one night but it was harmless. Sherry was a great host. I'd refer you to friends. We look forward to making this our home for all Blinn Home Games this year!

bwmbrenham, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying with us. We are sorry to hear you encountered a pest; we have taken preventative measures in hopes that this will not happen again. We appreciate hearing about your experience. Ash Patel General Manager

"Nice Motel for such a small town"

5
26/04/2017

Would highly recommend this hotel if you need a place to stay in Brenham Tx , very clean, nice staff , free breakfast & cookies at night Even nice pool if you need to cool off once the Tx heat starts!

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying with us. We're glad to hear you enjoyed yourself. We would love for you to stay with us again in the future. Allison Stewart Guest Relations

"Easy on, easy off."

4
24/04/2017

The place was clean, the beds comfortable. I appreciate the breakfast bar and the coffee was great. Staff wasn't rude, they just weren't very chatty. The lady that runs the breakfast bar was very nice.

bwmbrenham, General Manager at Best Western Inn of Brenham, responded to this review
Thank you for staying with us. We enjoy hearing about your visit. Ash Patel General Manager

"FINE HOTEL EXCEPT THE VERY RUDE CUSTOMER SERVICE"

2
17/04/2017

Me and my boyfriend stayed on Saturday, April 15 and checked out Easter Sunday. We wanted to check out the wineries and relax for the day/evening. When we arrived to check in, the woman who checked us in never said a word, never looked at us, never greeted us, absolutely nothing. On Easter Sunday, it unfortunately was the same,miserable, rude woman. She never said, "good morning", "Happy Easter," absolutely not one word. I wanted to go back in the motel after check out to let her know how extremely rude she was. If this woman doesn't like her job, or lacks people skills, I would suggest finding different employment, specifically, not working with the public.

bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review
Thank you for letting us know about your experience. We value our guests insight on ways we can improve service. Although your stay was less than what we had planned on it being, we hope you will give us another chance to show you how friendly we can be.

"Great stay @ Brenham BW"

5
12/04/2017

The front desk check in staff was very helpful. I was looking for a nail salon close by, as well as good location to view bluebonnets, and James gave great recommendations. Rooms have coffee maker, mini fridge, & microwave! Nice breakfast in the morning, also.

"Hotel Stay"

5
08/04/2017

Excellent staff, friendly and concerned about your needs, courteous, will bring a smile to your face and rooms very clean and comfortable with swimming pool. Hotel on feeder road and Highway 290 in Brenham, TX. 60 miles west of Houston, TX and 90 miles east of Austin, TX with many eateries such as Burger King, Mc Donald's, Waterburger, Starbucks, supermarket, Dollar Tree, Home Depot, Lowes and many other fast food restaurants to mention and Wall Mart nearby. Highly recommend staying if your passing through or visiting.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We're pleased to hear you enjoyed our hotel so much. Thank you for staying with us. Allison Stewart Guest Relations

"Great staff, excellent room, warm and friendly "

5
06/04/2017

Took 5 kids to an academic meet at the college in Brendan. They have warm cookies and coffee in the lobby. The staff is EXCELLENT! So friendly and helpful. The rooms were extremely clean and fresh. The pool (yes the kids swam in the very cold water in April) was sparkling clean and very aesthetically pleasing. They have a basket ball goal and BBQ area with picnic tables. Dog walking stations. And electric car charging stations. I will definitely stay here again if I'm ever in Brennan.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for sharing your experience. We appreciate your business and look forward to seeing you again soon. Allison Stewart Guest Relations

"HIGHLY RECOMMENDED!"

5
05/04/2017

We have been staying in this location 2+ weeks twice a year. They have proved their service for the better with each visit (not that improvement was even required). Immaculate facility with an outstanding staff.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for your loyalty. We love hearing about your experience and look forward to sharing more improvements with you in the future. Ash Patel General Manager

"Round Top"

5
29/03/2017

Great clean hotel with friendly staff good breakfast. Would definitely stay there again when we come to Round Top Antique Fair. Newly remodeled right off the interstate and close to restaurants and shopping.

"Nice Stay"

4
28/11/2016

Unfortunately, I did not get her name but the lady that checked us in was EXTREMELY personable and helpful. I kid you not, but I CALLED every motel in the area and inquired about their breakfast. THE major deciding factor of where to book. The breakfast wasn't quite what I was expecting but it was the middle of the week and there were very few guest. Overall it was a VERY NICE place.

"Pleasant stay"

4
28/11/2016

First time at this chain and was a very pleasant stay. We utilized a gas grille on the prmises and enjoyed our Turkey hot of the grille. Clean rooms and good breakfast.....The beds were comfortable and clean and the complimentary breakfast was also descent.

"Very nice hotel and staff"

5
23/11/2016

The hotel was very comfortable. The staff went out of their way to make sure we were satisfied. Excellent hot breakfast. Very convenient location right off Highway 290. I would recommend this hotel for anyone that wants a very good room at a reasonable price.

"Home of Blue Bell"

5
21/11/2016

I have stayed at the Best Western in Brenham many times and sometimes for a week at a time while working. This motel is maintained and clean and I would not stay anywhere else when in the area! My daughters were with me and they could not believe how nice the staff was.

"So/So Dang it!"

3
20/11/2016

It was cold and brisk but with no elevator or inside stairs we trucked our luggage to the second floor via the outside stairs. What I saw first were the stains on the sofa and then on the bed spread. I understand you can't wash a sofa but you sure can wash a lightweight bedspread. The TV controller was in a little white packet but the controller looked dirty. Ask for a room away from the highway. The road noise creep into the rooms. The bed was firm but comfortable. The sheets were kinda worn but the towels were large and fluffy. The big TV was great. This is an older property but they have remodeled. The bathroom is small. The bathtub enclosure is a marble product and looks great. The vanity is a marble top and is large. Why they reinstalled the old used switches and ruined the look is poor. Breakfast was the usual but with a large bowl of sliced fresh fruit! Add 1/2 a banana and some pecans and Walla! Very good. I don't like soap and shampoo dispensers in the shower but that's just me. It probably saves a lot of money.

"It looks like they try really hard...."

4
27/10/2016

Two story hotel with outdoor pool and lots of open space (including a couple of shady picnic tables and a grill) behind the motel. The rooms are spacious. It's the floor plan where the sink is visible from the beds, then the toilet and shower is crowded together behind the door. If you're older than 40, you know what I mean. My room was clean (the remote control was in a felt bag). The toilet had one of those paper straps across it to show it had been cleaned (when was the last time you've seen one of those?). The shower pressure was outstanding in room 207, and the AC worked great. The beds and pillows were comfortable. Ice machine on the first floor breezeway was handy and robust. It looks like the management of this hotel really try hard to keep it up and to make it seem clean and organized. Being an older property, the effort is appreciated by we who make hotels part of our lives.

"old but good"

4
23/10/2016

Front desk staff was outstanding. Room was old, but clean and beautiful pictures. It looked like it had been remodeled since it was built. All regular room amenities of what you'd expect in a large city. No elevator so we got a bottom floor room, and didn't hear the people upstairs!! Right on the highway, but set back some so noise wasn't noticeable. There was a slight smell like damp or not being used in awhile when we first opened the door, but with the door open for a bit, and room a/c circulating, wasn't noticeable any more.

"Good for the price"

3
23/10/2016

Hotel was ok for the price. Room was very dark compared to other hotels. Carpet in room hadn't been cleaned for a while. Not many tables in breakfast room, so my family had to eat on the couch in the lobby. Staff was friendly. Pool looked nice and would have swam, but too cold.

"Accommodating Service & Satisfactory Facility"

4
20/10/2016

The hotel staff was very helpful and efficient. The facility was clean, including the rooms. However, the building is older and the rooms have those in the wall a/c units that create a musty environment and so the rooms had that "older hotel odor".

"Nice and clean...."

3
15/10/2016

The staff was very friendly and the rooms were clean and tidy. The a/c runs nice and cold as well. The bathrooms are small and there is very little hanging space if you are staying for an extended period of time.

"Best Western Inn of Brenham, Brenham, TEXAS"

5
10/10/2016

The Hotel staff were very nice and helpful. BW should be Proud. Our biggest compliment will have to go to your hotel cleaning staff!!! Our room was the so clean and that is the main reason that we will be staying at a BW the next time we go out of town.

"Stayed for Round Top Antiques Fair"

3
03/10/2016

Good place to stay for Round Top Antiques Fair, nice staff. Room and bathroom are not huge but clean with comfortable beds. Ask for a room on the back side of the hotel, so you are not on the highway side. The breakfast was good, with different options every day. Breakfast room is small, and could use someone checking more frequently to restock items and clean counters and tables, etc.

"Extremely Pleasant Accomodations!"

4
02/10/2016

3 friends and I stayed in this quaint hotel the last weekend of the Round Top event. The room was nice and very clean. The staff was very friendly, helpful and accommodating! Good coffee and the breakfast had a wide variety of hot and to-go options! We enjoyed our restful stay!

"Brilliant Stay !!!"

5
01/10/2016

All the staff were very helpful and friendly. Breakfast was brilliant, although the breakfast room is very small. The room was very clean and I loved the fancy folded towels. The only thing is that the hotel is not near the town centre, but then none of these type of things ever are.

"Decent Hotel about 75 miles west of Houston"

3
19/09/2016

I stayed here for four nights during a business trip. The hotel is adequate and reasonably priced. I had a ground floor room with an outside entrance. The hotel is right next to the freeway so there is some level of road noise most of the time.

"business"

5
13/09/2016

Absolutely wonderful stay here it was quiet we can't hear the freeway nice pool just excellent service from the staff and you will not beat the price don't forget your AAA and AARP discount discount either

"Nice overnight stay"

4
26/08/2016

We went for a weekend getaway and the room was clean & nice. The staff both the night of check in and next morning for check out were very friendly and helpful. Easy access from HWY 290 and will definitely stay there again if we take another trip to Brenham.

"Dissatisfied "

2
16/08/2016

I stayed this past Friday night and left the next morning and realized after I reached home, about two hours later, that I had left a new pair of jeans and a shirt in the closet. I called and they said housekeeping had already left and for me to call back but left a note for housekeeping. I called back and, housekeeping doesn't know anything about the clothes, didn't see them. Really? If you stay here, don't leave anything behind because the housekeepers are thiefs.

"Great experience"

5
15/08/2016

Staff was excellent and very friendly. Room was comfortable and quiet. Extra touches--cookies in the lobby, all-day coffee, goody bag, etc.--were meant to make you feel the staff and ownership really cared that you had a good stay. Our room had been recently renovated. One of the top 3 Best Westerns we've stayed at.

"Best Western HOTEL"

5
08/08/2016

I would stay here again. My family reunion was aug. 6th.My husband and I had a 1 night stay. I am handicap and everything was excellent.I had a shower chair as I requested.Everything was excellent.I will return next year 2017.

"BW Brenham"

3
03/08/2016

Very average motel for the price. Other motels offer every bit as good of a facility for a less price. It was clean but really not much else to offer. If you are stopping in this area there are other competitors in the city.

"Very Comfortable"

4
29/07/2016

Check-in was fast and front desk clerk was very friendly. Our room was a bit dated otherwise spotlessly clean. I carry a blacklight flashlight to check out room cleanliness and this location's housecleaning staff obviously know that they are doing. Our bed was quite comfortable and the too was spacious. We had a room in the front side of the hotel which might bother some that are sensitive to road noise. If you are, I would suggest requesting a room on the back of the hotel. We have family in the area and stay in Brenham at least a couple of times a year. This was our first time at the hotel and will probably make our new go to location when we are in town.

"Good stay"

4
21/07/2016

My wife and I stayed for 3 days due to a family visit. We found the hotel clean and comfortable. Breakfast was very good, enough options to suit anyone. We tried the pool and it was nice in the evening. The only drawback was a little noise from the highway since our room was facing the street.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for leaving a review. We're happy to hear you enjoyed the hotel. Next time you're in the area, please inform the front desk you'd prefer a room on the back of the hotel and we will accommodate to the best of our abilities. Ash Patel General Manager

"Clean and Simple"

4
19/07/2016

Room interiors were nice, older hotel with outside doors that looked newer in excellent shape. Pool and pool area looked clean and well maintained. Breakfast was very basic, like a Hampton. Grounds were well kept. I would come back here again.

"Very nice Best Western"

5
15/07/2016

We really were happy that we found this Best Western. I really have not ever stayed in a Best Western quite like this one. The hotel was a smaller hotel, but plenty of rooms. The stay was more like we were at a Bed and Breakfast

"Best in Brenham"

5
15/07/2016

This hotel is located on 290 just a few minutes from downtown and the creamery. There are lots of restaurants and even a WalMart close by. It is well maintained with a friendly staff and a great pool. The breakfast even has omletts and bacon. The front desk was very helpful guiding us to local attractions. They have plenty of maps and brochures. We stayed Wednesday thru Saturday and it was not crowded at all.

"Pet Friendly!"

5
13/07/2016

Probably the only pet friendly hotel in Brenham. They do charge, however they do have large areas around the hotel for dogs to do their business and run. They also have posts with bag incase you forgot yours (do your part!) Room smell musty, but are clean and appear to be sanitary.

"Amazing !"

5
08/07/2016

I travel for a living, I'm in hotels every week. This is the finest I've been in. The rooms were clean and comfortable, the shower was heavenly, the hot breakfast was delicious, including omelets , bacon or sausage, and biscuits. The setting was quiet and peaceful, the staff was friendly and helpful. I highly recommend this hotel.

"Great Place"

5
06/07/2016

I have stayed at this hotel for over 15 years now. Hands down the most welcoming staff/people from owner and manager to every front desk staff you will encounter during the stay. They have maintained a clean property for all the years I been going. There are a few newer hotels that have come in over the years, but they are still competitive and will do the little extras to make your stay an enjoyable one. Have breakfast, a pool, sell snacks and incidentals at the desk incase you forgot something too. They are located right off the big interstate in town (Hwy 290) that will take you either straight to Houston or Austin the other major Hwy 36 is less than a mile from the hotel. The rooms are clean and very reasonalble price wise. I would recommend it to family or friends looking to stay in Brenham.

"Best Western Inn of Brenham, TX"

4
05/07/2016

Hotel is conveniently located near Round Top, Festival Hill, where we were attending a two day concert program. We found the hotel clean, breakfast good, and the grounds and pool well cared for. The hotel is outdated but extremely clean. For our purposes, we were quite comfortable.

"Always Good to Stay in BlueBell country"

5
02/07/2016

Nice clean quiet little hotel. Great breakfast items. Hot coffee, hot chocolate and hot tea at any time in the lobby. Close to lots of restaurants and shopping. Beds are comfortable and rooms are good size.

"Friendly management and staff."

5
28/06/2016

Very nice and clean room, wonderful full breakfast and good coffee, excellent location and in a beautiful town. If you are looking for hotel near here choose this one. No issues at all. Very warm and friendly check in personnel.

"Best is still one of the Best."

5
28/06/2016

The room was clean, fresh and roomy. The king size bed was comfortable. The breakfast was nice that included Texas shaped waffles, yogurt, fruit, oatmeal, cereal, eggs, sausage, pastries, etc. The staff was very helpful and knowledgeable about their beloved city of Brenham so our visit was very enjoyable.

"Anniversary weekend "

5
26/06/2016

We've enjoyed our stay here before, so when we knew we'd be in the area for our 36th anniversary, we booked here again. Easy access on 290. Sweet lady at check in and out. Parking close to room. Nice huge suite. Clean room. Breakfast. Great coffee :) Good price. Highly recommend. Will come again.

"Old dirty stinky"

1
20/06/2016

Would not have stayed here if there were any other options. Two weddings and and a baseball team in town. Bugs everywhere, noisy, dirty, stinky, mold in bathroom. There was never any parking in hotel parking lot at night. Had to park next door at another business.

"Very Nice"

4
19/06/2016

Very nice hotel. The entire property is well kept, the rooms are large and roomy, well furnished and very clean. The staff was extremely nice and friendly, the exact opposite of the Super 8 in Brenham. A little pricy, but with all the youth tournaments going on, they stay pretty full on weekends. Not the greatest location for access to food and shopping, but not all that bad, Brenham is pretty easy to get around in. Will be going back in August, will stay here again.

"Inexpensive - Good value"

4
14/06/2016

Last-minute reservation for college softball tryouts. Clean, comfortable room. Decent breakfast. Friendly staff. Good location. In-room internet had no problems. We would stay again. An older property, but we had no problems (and we're usually self-described "hotel snobs.")

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for trying out our hotel. We're pleased to hear that you enjoyed what we have to offer. From another "hotel snob", we love making sure our hotel is clean and updated with the amenities and comforts you expect, and some unexpected extras. Thanks for taking the time to tell us your story. Ash Patel General Manager

"Excellent Hotel"

5
30/05/2016

We were travelling to Waco Texas and had really bad weather conditions and road closures due to flooding, we had to change our route from Texas 6 north to Texas 290 North and was caught up in really bad rain, hail and wind on 290. We sat a while on side the road and then proceeded and found the Best Western and pulled in and called to see if a room was available and was told yes to come on in. We were greeted by a gentleman which I do not recall his name. He was very courteous and helpful to our needs. We stayed overnight and had not had supper yet and the staff kindly opened up the breakfast area and ourselves and other guest were able to eat toast, cereal, etc for supper. The weather was horrible and the staff made us feel very safe that night and the next day helped us to find our way around the town until we could be on our way to our destination. We were also offered a room on the first floor, we had taken all our luggage out not knowing we had to drive around to the room, the desk clerk showed us a way to bring our luggage to our room without having to load it back into the car.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for telling us about your experience. It's good to know that you were able to stay safe during the storms and that you found our staff to be helpful. We hope you get to visit Brenham soon when it's not under water. Allison Stewart Guest Relations

"Courteous"

5
24/05/2016

Very helpful with our needs and request. All staff were there to help our family in anyway they could. We used the laundry and vending facilities and the breakfast was very good with great choices. Thanks.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for letting us know about your stay. We're pleased that you enjoyed our facilities and breakfast. We hope to see you again soon. Allison Stewart Guest Relations

"BEST IN THE WEST"

5
09/05/2016

They Put The "Best" In Best Western....Thanks So Much For Making Me Part Of Your Family, Your Thoughtfulness Will Not Soon Be Forgotten. You Guys Took Care Of Everything, Which Allowed Me To Focus On And Complete The Many Tasks I Had To Accomplish Each Day...It Was Remarkable...And I Hold Each Of You In The Highest Regard. Ps. This Is The First Survey I've Ever Felt Compelled To Complete, You Rock!

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Wow, I'm so pleased to hear you had such a positive experience. We love having you as part of our family and hope you are taking advantage of our rewards program so you can get the best of rewards, as well. We look forward to your next stay. Ash Patel General Manager

"excellent hotel"

5
06/05/2016

found the rooms to be very clean rooms. there was shampoo dispensers and conditioner dispenser on the shower wall there was hand sanitizer mounted above the sink. even the remote was in a sterile package. great staff from reservations clerk to check in clerk to breakfast lady! , excellent breakfast quite motel with a reasonable rate.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for telling us about your stay. We appreciate you letting us know how our staff did and that you enjoyed your breakfast. We look forward to seeing you again soon. Ash Patel General Manager

"Wedding Party Goer"

3
21/04/2016

Room was very clean. Bed was comfortable. The rooms could use some updating. I am more concerned about my room being clean and bed comfortable and so I was a happy customer! The price was a little on the high side for being outdated since I paid the same price for an Embassy Suite room in Dallas 2 weeks ago and had a full breakfast bar included with happy hour drinks in the evening. But this place is more touristy. I would still go back if in the area.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for telling us about your visit. We are currently undergoing more updates in our guest rooms and have put in all new seating since your visit. We hope to see you again soon. Ash Patel General Manager

"Very nice people and good room!"

4
20/04/2016

I stayed in the King Studio suite and it was super roomy and had everything in the kitchen you might need to make a meal. It was a safe place and the employees were very kind and polite. Baked cookies every evening in the lobby and had a really great breakfast. The pool is not heated and it there was a lot of noise so we didn't use it (carpet cleanings etc) and there was no hot tub but I would stay here again.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for letting us know about your stay. We're glad you enjoyed the breakfast and cookies. We hope that you'll be able to come back soon when you can enjoy all of our accommodations. Ash Patel General Manager

"For its class, one of the best"

5
19/04/2016

It's really not fair to rate this motel along side of of a higher class, say for example, The Lancaster in Houston. If I did that, this BW would only get 3 stars. But for it's class, which includes Holiday Inn Express and others that have individual AC units for each room and a breakfast using plastic utensils and paper plates, it's top notch. Staff was very helpful in guiding us by phone to the location (which, for some reason, my navigation system would not find). Breakfast was typical but very complete.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We appreciate you letting us know how you liked our hotel. Allison Stewart Guest Relations

"Starting to show a bit of age"

3
13/04/2016

We've stayed here off and on for a number of years and were here recently for a week on business. The property underwent a very needed renovation over several years two or three years ago. It is now beginning to show some wear and tear. We had a number of issues during our stay relating to a burned out and broken table lamp, a broken GFI plug in the sink area which took several days to repair, a broken sink pop-up that simply wouldn't stay fixed. Also, the common areas need a spruce-up with a good power washing probably getting the job done. Maid service was OK but inconsistent. The morning breakfast was below average especially the rather vile scrambled eggs and potato offering. Basically, the place needs a little TLC.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for letting us hear about your experience. We have addressed your problems with our maintenance staff and we trust that everything will be to your satisfaction next time you're in Brenham. We are currently working on "sprucing up" our commons and would love to hear what you think upon your next visit. We hope to exceed your expectations. Thank you for your loyalty. Ash Patel General Manager

"Good clean room excellent staff"

4
11/04/2016

The front desk staff were courteous and efficient. They had no problems recommending a place to eat when asked and did not push the the restaurant next door. The room was clean and no bugs which seems to be an issue in Brenham. The bathroom was a little dated and could do with refinishing. The soap and shampoo dispensers on the wall were a little disappointing. This was our second stay in Brenham and i would have no issues booking this hotel again.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for staying with us. We appreciate that you took the time to let us know about your visit. Our soap and shampoo dispensers are to promote greener practices and we value your feedback. We hope to see you again. Ash Patel General Manager

"best western of brenham texas"

5
08/04/2016

very clean and friendly. staff is excellent. beautiful pool and in a great location. beds are top quality..room interior lighting could be improved......especially for people with low vision.. i always stay her when in brenham

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for telling us about your stay. We're happy to hear that you found the beds to be comfortable. We appreciate your business. Allison Stewart Guest Relations

"Fine place to stay"

3
04/04/2016

I wish the water was soft. I also wish the building was further away from the highway so we would not hear all of the traffic going by. They need a larger parking lot also. This is an average place to stay.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for letting us know about your experience. While unfortunately the proximity to Highway 290 is not to your preference, we sincerely hope that you found our staff, comfortable rooms, breakfast, and other accommodations to meet your approval. If there is something you'd like to discuss us improving, we'd love to hear from you. Thank you for your business. Ash Patel General Manager 904-392-1050

"Good stay!"

5
04/04/2016

The courteous staff made this place exceptional. Each one was helpful and had a smile for us. Breakfast was nice and was varied each day. Rooms were older but had been redone. The location was on a major highway so was convenient. I would stay here again.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We are pleased to hear that our staff made you feel at home and took good care of you at breakfast. We look forward to seeing you again; we have more improvements in store. Ash Patel General Manager

"Like where you went with your parents when you were a kid!"

4
27/03/2016

I have been to Brenham before for work and I needed a place to stay that was moderately priced. I never really looked at the website and was really worried when I drove up because the doors are outside entrances. However, this place is like a little sanctuary on the highway. Quiet, very clean, very comfortable. It is not luxury, but it is very nice. The staff were incredible, just sweet and accommodating. Soap and shampoo are out of a dispenser in the shower, which had lots of hot water but was stuck on one setting. The bathroom door was off kilter so it did not shut, not an issue as I was by myself. Refrigerator, microwave, lots of space, great TV. No elevator though so you keep that in mind. And, 5 minutes away you have access to a gym that has everything you might want and is open at 4am. It is basic....bring headphones if you have them but they do have disposable earbuds for the 3 TVs. Clean and nice and kind of an adventure. I did not eat breakfast but it looked decent. I never thought I would say this, but I would stay there again. I was much happier than the Hampton where I am like a super duper member. This place deserves your business.

bwmbrenham, General Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for taking the time to let us know about your stay. We appreciate your personal insight about our rooms and are working to improve the areas mentioned. Our staff really does try to make the hotel feel like a home away from home, and we're glad that came across. Thank you so much for staying with us. We hope to see you again soon, and we can talk about rewards membership matching. Ash Patel General Manager 904-392-1050

"Best hotel I've booked in awhile"

5
14/03/2016

Came down for the TX Challenge. Seemed as all are friends were staying elsewhere but I loved this place. The price was good, the breakfast was good, the staff was very friendly and even suggested places in town that were specific to our needs. Hotel room was clean and even had a disposable makeup wash cloth and another nite we came back to a swan towel. Only complaint was the door was a bit off kilter and the seal wasn't so good. Could hear the highway, but with the AC running properly it drowned most of it out. One of the few times an ac unit ran so well I had to turn it down staying somewhere cuz I was freezing. Also had a cookie platter in the lobby.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you so much for choosing to stay with us at Best Western! Your business means so much to us. We are working on building maintenances to be sure everything is up to our high brand standards. Thank you for leaving a review. Allison Stewart Guest Relations

"More than adequate!"

4
14/03/2016

We were a family of two adults and one child staying in a double queen bed room on the ground floor and on the north side of the building. We were greeted warmly on arrival, fed well for breakfasts on both mornings of our stay, and generally left with the impression that the hotel staff were friendly and cared about the happiness of the guests. This property could use a little bit of an update - but it was absolutely more than adequate - and we'd be pleased to stay here again.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We are so glad you found our staff to be accommodating. They really try hard to make sure guests are comfortable and well cared for. Allison Stewart Guest Relations

"Yes, the best"

5
12/03/2016

Always a great experience at a Best Western. The staff was wonderful. The breakfast was hot and delicious. The beds were just right. The location convenient to much of the town, so we were able to zip in and zip out as needed.

"Great service"

5
12/03/2016

The service at this hotel was exceptional. The staff helped us get our promotion discount. They also showed us how to open our door because we were doing it wrong. They answered any of our questions and gave us wi-fi passcode. The room was nice and quiet even on the highway side. The breakfast was a hot breakfast and was good.

"Great room, but highway noise"

3
05/03/2016

The rooms were clean, the service and food were excellent; but, the room on the south side (next to the highways) was hard to sleep in because of the traffic noise. We ran the bathroom fan all night (to try to neutralize the noise). If you stay here, get a room not facing the highways.

"pleasure trip"

5
29/02/2016

We visited Washington on the Brazos for historical reasons. also Independence and Brenham. My wife and i enjoyed the trip and the sights. We went to the Rose Emporiam where lots of beautiful roses were blooming. Enjoyed the tour guide at Independence Hall. He was very knowledgeable.

"Good, inexpensive lodging in Brenham, TX"

5
11/02/2016

Good, clean, comfortable hotel for travelers. Bed and pillows are excellent. Good TV. Bath is spacious and well-appointed. Breakfast is fine. Desk clerks are efficient and friendly. A great bargain for the money.

"Happy with Best Western in Brenham!"

5
26/01/2016

We were perfectly happy with our stay at the Best Western in Brenham! The staff was great, room was clean, and the free breakfast was convenient and a cost-saver. I would recommend this hotel to friends.

"Friendly staff & clean, quiet rooms"

4
18/01/2016

We stayed here 4 nights and were very pleased. The staff was extremely friendly. The maids did a great job and paid attention to detail when cleaning our room. Beds were comfortable, there was a fridge and microwave in the room, and the walls were thick enough that we couldn't hear anyone around us. The one disappointing part was the breakfast - I was fine with yogurt and granola, but the other things we tried (oatmeal & eggs) weren't very good. Despite this, if we ever need a place to stay in Brenham again, we will definitely choose the Best Western. Oh, and this is a motel-style property - doors open to outside.

"Very attractive facility"

4
02/01/2016

The location was convenient with our travel plans, the room was clean and qiuet, the bed was very comfortable. The night manager was very efficient and made check-in a breeze. The ourdoor pool was well-located but, being the first of the year, we chose to not go for a dip

"Great motel "

5
27/12/2015

The staff was very helpful and our room was a suite. It couldn't have been more comfortable. Breakfast was a good variety and we really enjoyed the fresh fruit. In case you are wondering, the motel is a convenient location to everything. We had come for a family funeral and everyone at the motel was so accommodating. Make this your stop if ever in Brenham, Texas.

"Strong Disinfectant Smell "

2
22/12/2015

We chose this hotel because it got such great reviews – I must agree with most of the reviews that this is a well-maintained, very clean room. So clean it smells like a highly disinfected hospital area -not sure what cleaner they're using but created an extremely strong, overpowering smell. When we walked into the room we noted that it was a very nice room and well kept, but immediately were overpowered by the smell. We went back to the front desk and asked for a different room and again same smell -clearly some type of a very powerful cleaner was used in these rooms. Went back and reread some of the poor ratings and noticed there were some complaints about mildew and cigarette smell in the rooms – am wondering if this used to be a smoking hotel so they came in to super power clean the room to get rid of the smells -unfortunately leaving a very strong bleach odor. Not a problem unless you're sensitive to strong smells… Which I am and was nauseous most of the night and wasn't able to sleep. Advise caution to those sensitive to strong odors-

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for leaving a review. We apologize that you found the smell uncomfortable. We do not use bleach or harsh chemicals, but were in the process of performing our deep, highly detailed cleaning of our rooms as part of our maintenance and housekeeping practices. We hope to see you again in the future. Please let front desk staff know of your sensitivities and they will do their best to escort you to a comfortable room. Allison Stewart Guest Relations

"Convenient & Clean"

4
04/12/2015

We went to a sporting event in Brenham. This hotel was reasonable, clean and convenient. Nice touch with the free cookies, newspapers & wifi. Rooms were typical motel type rooms but clean and spacious enough. Breakfast was decent.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for taking the time to leave a review. We are glad to have met your traveling needs. We appreciate you choosing BEST WESTERN Inn of Brenham. Allison Stewart Guest Relations

"We Like Best Western"

5
19/11/2015

Best Westerns are ubiquitous, prices seem relatively reasonable and service is excellent. We are happy customers. The hotel business is very competitive and Best Western is good value; based on our stays at six different Best Westerns in one month, we think the company is a winner.

"Comfortable"

5
16/11/2015

Clean and comfortable room where we stayed after the Texas Renaissance Festival. It was conveniently located by a Wal-Mart and other fast food venues to grab a quick bite and head back to hotel. Only about 40 minutes away from the Texas Renaissance Festival so the drive didn't seem that bad.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
We appreciate hearing about your experience. We are glad you enjoyed your stay and hope to see you again next year. Allison Stewart Guest Relations

"Best Western in Brenham, TX"

5
12/11/2015

Excellent quality for the price. Clean, comfortable room. Fine hotel staff. Good location. Free breakfast is not particularly spectacular, but it is convenient in the hotel. And did I say it's free? I stay there everytime I commute from West Texas to Houston and back (there's no problem with traffic).

"As Nice as a Bed and Breakfast"

5
10/11/2015

We were pleasantly surprised by the amenities offered by the Best Western in Brenham. We had considered a bed and breakfast for our stay, but chose this hotel because the price was very reasonable. The staff were exceptionally helpful and kind. The breakfast was delicious with a great variety foods to please anyone. Each person we encountered went out of his way to make us feel welcome. We will definitely stay here again.

"Best Western Brenham"

5
09/11/2015

This facility is well maintained. The room was comfortable and included a small refrigerator, microwave and coffee maker. The facility also had a washer and dryer. The motel was conviently located to the city central.

"Too much freeway noise"

4
02/11/2015

This is a lovely hotel. The room décor is excellent, the amenities are great. No problem with wifi connection in room. The breakfast was awesome with something for everyone. However, it was extremely difficult to sleep due to an extra firm mattress and close proximity to the freeway with thin windows and doors. we had to run the radio between stations to cover the freeway noise.

"Best of the Best Westerns"

4
25/10/2015

We stayed at three Best Westerns in different cities this week. This was the best one. The lobby was very nice. The staff was friendly. Breakfast was good. They even had cookies in the afternoon. Beds were comfortable. This is the first time we didn't have any issues in the room. This was the only one of the three Best Westerns that we would stay at again. It rained the whole time we were there so it was nice that all of the walkways were covered. We were able to go to the breakfast room without getting wet.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for letting us know about your stay.We're so glad you were pleased with our hotel and would love to see you again- hopefully sometime with lovely weather so you can enjoy the area. Allison Stewart Guest Relations

"New favorite hotel in Brenham"

5
07/10/2015

My cousins and I recently spent 6 nights at the Best Western Inn of Brenham during fall antique week. We have stayed in several hotels here but this is the new favorite. The staff was friendly, hotel was very clean, exterior entrances were convenient for storing new treasures and a very good breakfast was provided. We all fell in love with Sherry who works the front desk and oversees the breakfast area. She is the epitome of southern charm and hospitality! She greeted us with a smile every morning, was warm and helpful and made our trip even more special. We can't wait to go back and see her!

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for letting us know about your stay. Thank you for choosing to stay with us at Best Western! We will pass on your kind words to Sherry, Allison Stewart Guest Relations My cousins and I recently spent 6 nights at the Best Western Inn of Brenham during fall antique week. We have stayed in several hotels here but this is the new favorite. The staff was friendly, hotel was very clean, exterior entrances were convenient for storing new treasures and a very good breakfast was provided. We all fell in love with Sherry who works the front desk and oversees the breakfast area. She is the epitome of southern charm and hospitality! She greeted us with a smile every morning, was warm and helpful and made our trip even more special. We can't wait to go back and see her!

"The new Double Green of Mr. Ash Patel, General Manager"

2
07/10/2015

We were treated to the new Double Green of General Manager Mr. Ash Patel. First Green, was the 30% rate increase in rates for the week we stay at his Hotel. Rates were increased 30% over the week before our visit and they dropped 30% the next week. Thus, creating more green ($$$$) for him. Second Green, Mr. Patel staff will tell you they changed sheets each and every day. No so, after 4 nights, I asked the staff about there policy, every day was the answer. I marked my sheets upon checking in, my mark was there until I checked with the front desk. Double Green makes good Cents to him. Increase the room rates and cut the linen laundry. What really bothers me is the poor attitude of the front desk staff and the fact that I would leave a tip for house keeping each day. Only to find the coffee machine not cleaned up, sheets not changed and dirt behind bathroom door from prior guest.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for your review of our hotel. We do follow rate trends in the area, as is standard for the hospitality industry; therefore, rates fluctuate during event weeks. It is our policy to change sheets daily unless the "choose green" sign is left on or next to the bed. We apologize that your housekeeping experience was not up to our standards. Mr. Patel is an upstanding member of our community and contributes greatly to charitable and humanitarian efforts. We appreciate input concerning our hotel and service, but personal attacks are against TripAdvisor policies. Allison Stewart Guest Relations

"great stay"

5
04/10/2015

I would recommend this property. I have stayed there 3 times each time has been better than the rest. My only wish would be that the hot tub was still open after my long walks at the antique shows. But great overall stay

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for your review. We greatly appreciate your patronage and look forward to seeing you at the next antique show. Allison Stewart Guest Relations

"Brenham Best Value"

4
25/09/2015

I travel frequently and choose BW Brenham. They have friendly staff and a good breakfast. Recently they updated the carpet. The rooms are clean. I will be returning to this Best Western again. It has turned into a home away from home. The internet works well. The channel selection is solid. No complaints.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for posting about our hotel. We're glad you're enjoying our updates and look forward to seeing you again soon. Allison Stewart Guest Relations

"Good business stay"

4
24/09/2015

Checked in without reservations, staff was accommodating and quick. I was asleep within 20 minutes of arriving. Clean rooms, comfy bed, plenty electrical outlets, good shower, quiet surroundings, hotel looks clean and inviting from the road, well maintained. Breakfast the next morning was a full hot breakfast with all drinks and fruit or cereal to chose from.

bwmbrenham, Guest Relations Manager at BEST WESTERN Inn of Brenham, responded to this review
Thank you for sharing your experience while at our hotel. We're so glad you enjoyed the room and breakfast. We appreciate your business. Allison Stewart Guest Relations