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Codice vantaggio

Best Western Premier Hotel Peppertree Inn at Bend, Bend

4.0/5  - basé sur 12 notations.
1082 SW Yates Drive, 97702, Bend, United States - visualizzare mappa
Best Western Premier Peppertree Inn at Bend - Facciata dell'albergo Il Best Western Premier Peppertree Inn at Bend è situato nel centro di Bend. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Vieni a scoprire l'hotel boutique più recente, rustico e moderno di Bend, Oregon, a pochi passi dal campus della Oregon State University. Grazie a confort di prima qualità, agli arredi in stile moderno e a un servizio clienti di qualità superiore, il Best Western Premier Peppertree Inn at Bend si distingue da tutti gli altri hotel della zona. La nostra nuovissima struttura dispone di accesso Wi-Fi a Internet gratuito, centro fitness aperto 24 ore su 24, idromassaggio, business center a servizio completo, flex space e un comodo accesso alle attrazioni più importanti.

Best Western Premier

Hotel Peppertree Inn at Bend

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 12 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
6
Molto buono
3
Nella media
0
Scarso
1
Pessimo
2
CONSULTARE I PARERI SU
Affari Affari
2
Da solo Da solo
1
In coppia In coppia
4
In famiglia In famiglia
5
Viaggio con amici Viaggio con amici
0
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Central Oregon"

5
08/10/2018

This is a great place to stay while in the Bend Oregon area. Easy to find and a great property. It is only a few months old so it's just like new. Exceptional furnishings and bedding for this type of hotel/motel. Room was very large and had a large bathroom with walk in shower, no tub. Small pizza place connected to property that has good food and craft beers. Highly recommend this property if you are staying in this area.

"Nice location, New and Modern"

4
08/10/2018

The hotel is new and modern. All the amenities you need! Fitness room, indoor pool, wifi, free breakfast and on-site restaurant. Water and coffee in lobby. We requested a ground level room which was a blessing and a curse. It was close to everything but a little noisy. The location is minutes from everything and we were even able to walk to a few places too. We stayed for our planned 4 nights and added an extra because we didn't want to leave!

"Spacious and home-y, Industrial/Modern flair!"

5
28/09/2018

We thoroughly enjoyed our stay here while discovering Bend! Rooms are spacious and exquisite. Decorated in clean industrial/modern era. High end bathroom fixtures with amazing walk-in shower makes you dream of living here for reals!

"Clean, modern, great service. "

4
27/09/2018

Stayed 2 nights at this hotel - Bend is a pretty town with some good restaurants and a beautiful river. This hotel is very new, clean, good breakfast, and Carlos the current manager is very nice, kind and helpful.

"Please read the entire review."

2
22/09/2018

This is a two part review, one as a consumer and one as a business. First as a consumer, the hotel was clean, rooms are very nice and probably a little better then most of the BW I stay in. Front staff was a little undertrained checking in 5 rooms. As a top rewards member, I was not offered the free gift or extra points. They had no clue why the small bar was not open. Overall I would give the facility a 3.5 stars and hopefully they will get more efficient. Second part is as a business. I was doing a motorcycle tour thru Oregon with 8 clients. When we started the trip,, I was concerned about the stay here. I had only one contact with the group sales person but did have a confirmation. After 350 miles on our motorcycles, we pulled in and went in to start the check-in process. My worst fear became true. I had no reservations for my group. My clients were tired and wanted to check in and we had to wait an additional 30 minutes to finally figure out what was going on and just do new reservations. We were not offered water, complimentary beer, nothing for our inconvenience. So the VP of group sales had quoted me one price and when we checked in, I actually got a lower price for the rooms. I blame this on one person, the VP of Operations my contact. We have 3 motorcycle tours planned for 2019 and I will not stay at any of the 4 properties that she is involved in. In all my stays at Bw's this by far is the worst customer service issue I have ever had. They lost all my business for 2019 and beyond. I will still use BW's for my tours but never this on again.

"Beautiful, simply beautiful"

5
16/09/2018

This hotel only opened this year. The lobby is gorgeous. They have a brew/coffee bar adjacent to the lobby. Our room was beautiful and even more important, comfortable. It was less than 5 minutes from the brewery/restaurant area of town.

"Nice hotel. Lousy customer service and followup."

1
16/08/2018

The plus: it's new, so it looks good. The minuses: poorly trained staff repeatedly blame being new for numerous errors. The first was an extraordinarily long check-in process. The clerk couldn't figure out how to handle check-in for our three rooms. Eventually, the manager intervened and got it straightened out . . . or so we thought. We had family in two rooms and friends staying in a third. The friends were traveling with us from Japan. At check out I presented my credit card for the two family rooms. The clerk processed my payment. Then my friends presented their credit card for their room.She processed their payment. I watched the whole thing take place. It was VERY obviously two separate transactions with two cards. As soon as we left the hotel, we realized the child in our group had left his baby blanket. It's a sentimental item, so I called the hotel and the clerk told me the room had not been cleaned yet. I asked if they would check and he brushed me off and said they'd check when they cleaned and would mail it. Never heard back. Then I received my credit card statement and find that I was charged for all three rooms. So I called 1. to clear that up and 2. to ask about the blanket again. The fellow said no blanket was ever found. Hmmm. OK. And he couldn't do anything about the charges for three rooms because they had all been reserved BUT NOT PAID FOR in my name. He told me I would have to contact my friends in Japan to work it out. I said that's uncomfortable (it's culturally inappropriate) and unacceptable. He told me he would leave a note for his manager to contact me. No one ever has. So I'm sorry, but I won't be recommending this to friends in Oregon nor internationally. It's really terrible customer service.

"The nicest Best Western I've stayed in!"

5
06/08/2018

I stayed here with family on our first trip to Bend. This hotel is BRAND NEW and it's by far the nicest Best Western I've ever stayed in. Actually, the nicest hotel in general that I've ever stayed in! The rooms are incredibly nice and clean (good job housekeeping!) I have no complaints whatsoever about the rooms. The staff have been nothing but nice and accommodating. There are Keurig coffee machines in the rooms, microwave, fridge. The basics which is all I ever need. The bathrooms are the nicest I've ever been in with spacious walk in showers and a large sink area plus shelves to keep your personal bathroom items. There's also a large work out room, pool, hot tub, and a room with a ping pong table among other things. I HIGHLY recommend staying here! Don't listen to negative reviewers, they're just too picky about where they stay and don't appreciate how great this hotel really is. Thank you to the wonderful staff for the amazing stay! I would definitely stay here again!

"Do you like the brand "IKEA"?"

1
05/08/2018

We have a brand new lodging option in the Bend/OSU area. It sits at the corner of Century and Mt. Washington Blvd. After my staying in a 4.5 star rated privately rented home (dog friendly), and Tetherow (full for this night), I should've stayed farther away or in the "slasher" motel near midtown. Why? for this same price you get: a room that vibrates noisy people/children across the hall, distressed wood like finishes on the room services, abbreviated television services (local channels) and limited services to food and drink. My room was $300+ for a night. (with a club membership!) When I inquired about my concerns the morning managers response was " we've only been open a month. We cannot make everything right with our quick turnover and Oregon law". Excuse me? give me extra points to come back again? I think NOT! It's not all bad. the room was clean & new with white linens and bedspread. As a blond, I do not know how the dark rogue hair was in my soap trip. It seems they are "going green" as the garbage cans did not have plastic liners. I can only hope those are sanitized between stays. I'll give the room a "pass" based on the total feel of a room. What was lacking were ear plugs. The rooms have PAPERTHIN sound dampening. Again I will go to my title of this review. Truly "Best Worsten", should get a clue. Don't expect future the OSU campus to take up your slack. Give your guinea pig customers a break let me know how to follow up. a VERY disappointed traveler.

"Family stay for weekend Lacrosse tournament"

5
25/07/2018

This place is beautiful. The staff are kind and professional. We called around 10:30 at night leaving a place we had booked due to it being not acceptable and the BW staff had a room available for us that night. The facility is top notch. The breakfast was great.

"It is gorgeous!"

5
18/07/2018

This is a newly opened hotel, only 2.5-week old as of writing. I paid $20 dollars less in the room because I am a member of Best Western Rewards club. The parking area is adequate. The check-in was not that fast because someone is being trained, otherwise it was good. The design of the building has a modern taste, and I love their hallway carpet. I requested for a room in the ground floor when I booked it online and I am glad they gave it. Going to my room, I saw the Fitness room which is available 24 hours and the Pool and Spa room which is I think open from 10am to 10pm. The room is huge! The bathroom as well! I have been to many Best Western hotels in the country but this one is exceptional! It can be compared to The Peppermill Hotel in Reno and The Wynn Hotel in Las Vegas. Seriously! The room has krueg coffee, microwave and a bigger than usual fridge. The TV is nice too. I am sharing photos, you may want to check it out. When you are in Bend, Oregon, stay in Best Western Premiere. You will surely love this place.