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Codice vantaggio

Best Western Plus Hotel Ardmore Inn & Suites, Ardmore

4.5/5  - basé sur 133 notations.
2600 W Broadway, 73401, Ardmore, United States - visualizzare mappa
Best Western Plus Ardmore Inn & Suites - Facciata dell'albergo Il Best Western Plus Ardmore Inn & Suites è situato nel centro di Ardmore. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al BEST WESTERN PLUS® Ardmore Inn & Suites!Scegli questo splendido hotel BEST WESTERN® di Ardmore, Oklahoma, dove troverai numerosi servizi eccellenti a tariffe convenienti. Dal BEST WESTERN PLUS® Ardmore Inn & Suites potrai raggiungere facilmente le principali attrazioni e aziende locali. Alloggerai inoltre nelle immediate vicinanze di numerosi negozi e ristoranti. Tutte le camere, arredate con gusto, dispongono di accesso a Internet ad alta velocità e accesso alle chiamate interurbane gratuiti, articoli da toeletta, asse e ferro da stiro, bollitore per tè/caffè e asciugacapelli. Alcune camere dispongono di letti king size e di altri servizi aggiuntivi. Il nostro personale cordiale è a tua completa disposizione per assicurarti un soggiorno indimenticabile, all'insegna delle comodità. Prenota online oggi stesso e risparmia in questo hotel di Ardmore, Oklahoma!

Best Western Plus

Hotel Ardmore Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Lounge bar
    Lounge bar
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 132 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
105
Molto buono
20
Nella media
5
Scarso
1
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
22
Business Business
6
Da solo Da solo
11
In coppia In coppia
37
In famiglia In famiglia
54
Viaggio con amici Viaggio con amici
6
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Just ok"

3
11/10/2018

We were passing through & wanted to stay in this area. I chose this hotel because it was moderate price. I booked through hotels.com, mainly because I had a free night to use. When I arrived I asked to confirm if it was all paid & the amount, so I could make sure it was handled properly. The person at desk gave me vague answers & told me to check with who I used to book the room. So I called hotels.com to get all the info, then spoke to the person at desk..............then she said yes, to everything I had already asked about & could not confirm. The room was ok. The breakfast was good. When I went o check out, nobody was at the desk. After waiting 5 minutes, I just left my key card on the desk.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Alan, We always appreciate hearing back from our guests. Your feedback about the service you received is what prompts us to improve. It's good to hear that you found our prices reasonable and that you had a good impression of the hotel overall. We are sorry to hear about the incident during your check-in as well as upon check-out. It sounds like the online booking may have been done last minute and this is probably why our staff took a bit longer to find it. At times, our online partners are not able to immediately alert us of bookings so we sometimes have to double check. We are sorry for the inconvenience. We will also look into the absence of a staff member during your check-out. Thank you for choosing to stay with us and we hope to see you again the next time you are in the area. Best Regards, Best Western Plus Ardmore Customer Care Team

"Good for the price!"

4
23/09/2018

Stayed here for a golf tournament. It felt like there was one staff person doing all the work. She was fabulous to check us in. Then she looked like she was working overtime mopping the floors and keeping the elevator clean. She made sure our stay was very welcoming. The room was decent and hotel was close to the highway. The breakfast was nothing to speak of. The walls were thin. I have a Best Western Rewards card. However, I chose to stay at a different hotel when I came back to Ardmore 3 weeks later.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, We appreciate hearing your feedback and we hope that you had a good stay with us. It's good to hear that you felt our place was good for the price - we are happy to hear that you found value for the money you spent. We are also happy to hear that our staff took good care of you during your stay. Your feedback about breakfast is duly noted and we will consider adding some more options in the future. We look forward to having you back the next time you are in Ardmore. Best Regards, Best Western Plus Ardmore Customer Care Team

"Excellent Accommodations"

5
12/08/2018

This is a relatively new BW and definitely has the latest updates. Our check in was quick and easy, as was the departure. Our room was very clean and the bed was super comfortable. The bathroom was good sized and also very clean. There is an indoor pool that is clean and well stocked with towels. The bar/lounge area had very comfortable seating with chairs and couches and was a great place to just sit and unwind. Breakfast was excellent. Most of all, the rates were extremely reasonable! We will definitely stay again.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Mary, We are known for the excellent value that we offer in this location, and we appreciate your acknowledgment of this. It sounds as if our property was suitable for your stay in this area, and if you have similar accommodation requirements here again, we hope that you will choose to stay with us again. Thank you for your review. Best Regards, Best Western Plus Ardmore Customer Care Team

"Great place for Motorcyclists"

5
09/08/2018

We travel by motorcycle, the staff was very warm and accommodating. It was getting ready to thunderstorm, they allowed us to park under the mezzanine. Super clean great service! And the amenities are awesome!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Michael, It was a pleasure having you as our guest. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again for taking the time to share your perfect rating. We would love to welcome you back, when you are next visiting the area. Best Regards, Best Western Plus Ardmore Customer Care Team

"Another great Best western! "

5
05/08/2018

Another great Best western with a great bed! Always enjoy the suites so I can kick back and put my feet up for a while. The front desk young lady (Lindsey) was friendly and helpful and recommended a great place to eat!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, Thank you for sharing about your time with us. We appreciate your rating and comments and are glad you enjoyed our hotel. We take pride in providing our guests with everything they need for a great stay. We look forward to your next visit. Best Regards, Best Western Plus Ardmore Customer Care Team

"Great hotel!"

5
29/07/2018

My family made a quick trip into Ardmore for business. This hotel was reasonably priced, and very nice! Rooms were nice and big, rooms were clean. Kids enjoyed the pool! Would definitely stay again in in the area.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear James, We are known for the excellent value that we offer in this location, and we appreciate your acknowledgment of this. It sounds as if our property was suitable for your stay in this area, and if you have similar accommodation requirements here again, we hope that you will choose to stay with us again. Thank you for your review. Best Regards, Best Western Plus Ardmore Customer Care Team

"Clean and friendly "

5
26/07/2018

This was an excellent stay! Great free breakfast with lots of selection (make your own waffles with several choices of toppings), fried eggs, sausage, biscuits, gravy, 3 choices of dry cereal, 3 types of yogurt, and fresh fruit! They also provide a free deodorant or toothpaste at the counter, should you need it. Pool was clean and looked extremely clean. Staff was always friendly and smiling.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, We love seeing that we were able to provide you with a good experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay! Best Regards, Best Western Plus Ardmore Customer Care Team

"NICE!!"

5
23/07/2018

This was such a nice hotel. Very new, modern & clean. It even smelt good. Most hotels with an indoor pool just smell like chlorine. This was did not at all. They put us in a handicap room, which we did not need, so it wasn't ideal but it was still OK and it was nice room. The bed was so comfortable. The complimentary breakfast was good and they had great coffee too! I was very impressed.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Heather, Thanks for all the great compliments. We are so glad you enjoyed your room and our property. Please come back and stay with us again soon - we'll be waiting! Best Regards, Best Western Plus Ardmore Customer Care Team

"Nice, new accommodations "

4
23/07/2018

This hotel is quite a good value. Rooms are new, beds are comfortable and everything was fine. Only feedback on the bed is that it is tall, so those of us that are shorter (5'2”) need a stool! The Breakfast was good with an attendant keeping it all replenished and clean.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Jenny, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Best Regards, Best Western Plus Ardmore Customer Care Team

"Nice and clean"

5
22/07/2018

Hotel was very nice and clean. Smelled good when you walked into the room. Breakfast was good. Fried eggs first morning and scrambled the next. Location was good. Not far from I-35. Would recommend. Not far from Turner Falls, Chickasaw and cultural center.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Best Western Plus Ardmore Customer Care Team

"Family Reunion"

5
10/07/2018

The room is very nice, clean and comfortable. Nice indoor pool that the grand kids enjoyed while we were there. The breakfast was good and usually good choices each morning. The staff is very friendly and provide excellent service

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
We are thrilled with your feedback and to know that you enjoyed your time with us so much. We appreciate your recommendation, and we hope to welcome you back very soon. Best Regards, Best Western Plus Ardmore Customer Care Team

"Clean and comfortable"

3
08/07/2018

The room was comfortable and clean the bed was stiff and all the amenities were available. Breakfast was average and the staff was okay. There is no view of anything and they do seem to be a bit overpriced but not a bad experience.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We are happy to have provided you with a clean, comfortable stay, and we trust that you had a restful sleep. We were happy to host you on this occasion, and we hope to do so again if you are in this neighborhood again. Best Regards, Best Western Plus Ardmore Customer Care Team

"Nice accommodations and good breakfast"

4
01/07/2018

Overall the experience at this Best Western was fine. We had a room with a king-size bed and a jacuzzi tub. Everything worked well in the room. The complimentary breakfast had hot and cold options along with some fresh fruit (apples and bananas). The bacon and biscuits I ate were hot and the workers were keeping everything well-stocked. The only drawback to our stay was that our room looked out over a parking lot and the security lighting kept the room from getting dark. Although there was a short white curtain that blocked the view in (or at least we hope it did!), the heavy drapes which would have blocked out the exterior light at night and the early morning sun were not made to close as then they would have blocked the air conditioner. A shade that can be pulled down would be a nice addition.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you for your detailed and complimentary feedback; we very much appreciate the time that you spent sharing your experience with us. It is always wonderful to hear positive feedback in relation to our staff, thank you for those comments. We are pleased that the cleanliness of your room was satisfactory and that you had a comfortable stay. It sounds as if our hotel was very suitable for your accommodation needs, and we hope to welcome you back when you are next in town. Best Regards, Best Western Plus Ardmore Customer Care Team

"Was just ok"

3
18/06/2018

Once we finally got checked in after a slight hiccup from hotels.com where I booked the room we got settled in. The lady working the front desk that night 6-15-18 (cant remember her name) was awesome and very helpful. Thankful we brought our own pillows, not sure why hotels think those pillows they provide are comfortable and the bed was uncomfortable. The whole design of the bathroom was odd, taking a shower water got all over the floor. Turning on the shower made the smoke alarm go off. Just floors me how people at a hotel think they can make a pig sty of the breakfast area just because they are guests there. Yes the hotel will clean the messes up but geez use come common courtesy for the people working there when staying at the hotel. Cereal all over the floor from kids who's parents obviously were not watching them. Get back to our room after breakfast and I plug my curling iron into the outlet and guess what- smoke alarm went off again. I have had better stays at hotels and booked this one based on reviews. Don't think I am being too picky. Was our anniversary weekend and stopped in here for the night on our way to Oklahoma City.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Stephanie, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We apologize profusely for the problems that you encountered. This is not the type of guest experience that we want for our guests and please be rest assured your comments have been noted for improvement purposes. We hope that you might enjoy a better stay with us in the future. Best Regards, Best Western Plus Ardmore Customer Care Team

"Nice Property"

5
14/06/2018

Only issue is this BW is a tad overpriced, and it is a no view, as in my room looked directly onto a car wash. Aside from that, it is an excellent hotel. My room was very nice, everything clean and comfortable.The staff was great, check-in and check-out quick and efficient. Definitely recommend.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Rick, We love seeing that we were able to provide you with a good experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay! Best Regards, Best Western Plus Ardmore Customer Care Team

"Able to accommodate a last minute arrival. Very clean!!"

5
08/06/2018

Checked in at 2:00 AM due to driving home from a business trip in Houston, TX and just couldn't drive the three more hours to my home. Two other hotels were full (LQ and ?) and so thankful they were because I would have missed out on this awesome hotel! First off, loved the late check-out since arrival time was so late. Super clean and very quiet and was able to get a wonderful nights rest! I am looking at traveling to Ardmore tomorrow just to see what the town has to offer and checked rates and just realized the rate given to me at 2:00 AM for an impromptu stay was less then all rates offered on the Best Western website and for that, I am truly thankful. I missed out on breakfast because I chose to sleep in but I'm sure it would have been just as awesome as the hotel. Thank you for giving me a safe, quiet and clean hotel to rest before heading home! I will see you tomorrow, 6/9/18!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, Thank you for your sharing such a great feedback. We are pleased to hear that you enjoyed all your experiences. We all look forward to welcoming you back "home" soon. Best Regards, Best Western Plus Ardmore Customer Care Team

"Great Stay in Oklahoma"

5
31/05/2018

This hotel is either new or freshly updated. The room was great and had fast wifi. We had laundry to take care of and the laundry facility was very nice and reasonably priced. We would stay here again if in the area.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Fonda, We are pleased to hear that you had a comfortable stay with us and that our hotel suited your accommodation requirements so well. We would love to welcome you back for another great stay very soon! Best Regards, Best Western Plus Ardmore Customer Care Team

"Nice place to spend the night"

4
24/04/2018

The facility was just off the highway, easy to get to and located in a nice area. The room was nice and we had a place to park our antique car that we felt save leaving it overnight. The breakfast was very nice and added to the value of the price to stay.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to provide us with your rating. We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. We would love to welcome you back, when you are next visiting the area. Best Regards, Best Western Plus Ardmore Customer Care Team

"Great Stay!"

5
23/04/2018

We recently had a team baseball event in Ardmore and chose to stay at the Best Western. It was very clean and nice. The updates were great! Breakfast was yummy and high speed internet was great. Also in a great location and close to lots. Will definitely stay here again

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area! Best Regards, Best Western Plus Ardmore Customer Care Team

"Best shower pressure in a long time!"

5
21/04/2018

Our two rooms on the second floor (a Queen Suite and a King with Kitchenette) were both nice. Big 50" (or so) TV and beds were comfortable. Best part (for me) was the incredible shower pressure and shower had placed at a reasonable height so a 6'2'' person won't have to duck to take a shower. I loved it! Too many hotels these days are trying to "save" water by cutting the pressure, but that just causes people to take longer showers. This was a nice change! The included breakfast wasn't bad, and they had a mini-pancake making machine which spit out two dollar pancakes within just 30 seconds or so, as well as a waffle machine, bagels, toast, muffins etc. Eggs and bacon were "so-so", and the plastic utensils were kinda cheap but they did the job. Nice of them to offer breakfast though, as some people don't want to go out for food/coffee right after they awaken. Plenty of very good eating options near the hotel and downtown. "Two Frogs" is a short walk and is very good with a great atmosphere. Fellow Tripadvisor member cindywho24 reviewed this restaurant recently and stated in part of her review that "A musician or a lover of bands and music must own this place. It was filled with autographed memorabilia like guitars, posters, etc. a stage is set up and ready to go for live music. The walls are a rich colored red with dim lighting." Couldn't have said it better myself! The hotel is fairly new, doesn't allow pets yet, and has a bar downstairs that while very basic, is functional and not too expensive (the front desk clerk was also our bartender so apparently the bar is open but no full-time bartender). The "pours" were good! Appreciated that. I would stay here again while in Ardmore.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, What a detailed review! Thank you for taking the time to go into so much detail to demonstrate how happy you were. You had the experience that we want to provide for each and every one of our guests, and the information that you have provided will, I'm sure, be very useful to our future guests. Thank you for giving us the opportunity to host you, and for providing us with your feedback - we hope to welcome you back again soon! Best Regards, Best Western Plus Ardmore Customer Care Team

"Really nice "

5
12/04/2018

This hotel was really nice, breakfast great and the beds were super comfortable. It was a little out of my price range but it was late so I just took it. While I may not stay again because of price, I had an excellent stay here.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, We loved being your host! Thank you for sharing your comments. We were delighted that everything was to your liking. Thank you for your business and your review. We really appreciate both. Best Regards, Best Western Plus Ardmore Customer Care Team

"Final Four Bound 2018"

5
29/03/2018

Rock Chalk Jayhawk! Time for a break! We found this Best Western at our half way point to San Antonio, Texas. What a lovely facility. Very modern, new, clean and comfy. Friendly service as well. Many restaurants a short distance away.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, We loved reading your review! Thank you for sharing! We were thrilled that everything was to your satisfaction. We hope that you will stop with us again, when you are next travelling through. Best Regards, Best Western Plus Ardmore Customer Care Team

"Best Western fan"

4
19/03/2018

This property is beautiful, the employees are friendly and helpful, but if breakfast is your thing, theirs is pretty mediocre. I am a big fan of the Best Western properties, and this was very nice. I will stay here again if the need arises, but might pass on the breakfast. I don't stay at hotels for that. Many are just lip service to the requirements of the chain

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Cheryl, Thank you so much for taking the time to share your feedback. We were delighted that you enjoyed your time with us so much. We will ensure that your comments regarding our breakfast offerings are forwarded to our restaurant team, for improvements to be made. We really appreciate your business and your review, and hope to be your host again, in the not too distant future. Best Regards, Best Western Plus Ardmore Customer Care Team

"New hotel"

5
09/03/2018

This hotel is fairly new so the the front decor and updated rooms were very nice.The big vanity in the bathroom and comfortable bed made our stay acceptable. Fitness center well equipped with free weights to use.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Debbie, Thank you for taking the time to complete our survey. We were thrilled that you enjoyed our decor, our rooms and our fitness suite. We really value your business and your feedback, and we look forward to your next stay with us. Best Regards, Best Western Plus Ardmore Customer Care Team

"Comfy, modern, great bed"

5
03/02/2018

I am always happy to see a BW in the area I need to stay. This one was no exception. Cute modern lobby and the room was much bigger than I expected. Updated modern bathroom with lots of counter space and the bed was so comfy I slept great! Right off the highway and easy to get too, weren't a whole.lot of eating establishments around and the ones that were were note open when I got there at 10 pm but breakfast was yummy in the hotel. Coffee out front was actually.good too.. Best Western is continuously great at least in my experience regardless of what state I'm visiting

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Hi Sarah, we really appreciate the time that you've taken to leave such a detailed review of your stay with us. Thank you very much, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've provided will be very useful for travelers who are considering staying with us. We would sincerely love to welcome you back again in the future, and we hope that you'll return to stay very soon. Best Regards, Customer Care Team

"Good place to stay in Ardmore, OK"

5
04/01/2018

I thought this was a new hotel when I checked in. That is the way it looks, so I was surprised to learn it is 4-5 years old. It looks new. Good place to stay. Comfortable beds and comfortable room. Easy to get to off of I-35. Some restaurants near this property.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Hi J R P, We are very pleased to hear that you appreciated the terrific value that we provide in Ardmore, and to know that our wonderful location suited your plans so well. We look forward to welcoming you back again next time you are in Ardmore. Thanks again. Kind regards, Customer Care Team

"Awesome Hotel... Great Stay"

5
03/01/2018

Absolutely no complaints. Everything was great and above expectations. The customer service was great. I booked through Hotel.com seconds before entering and they had my booking the second I walked in.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear guest, thank you for your review. We are delighted that we exceeded your expectations and that you enjoyed your stay with us so much. We are always happy to get positive feedback regarding our fantastic team, so thank you for that. We hope to welcome you back soon! Best Regards, Customer Care Team

"Excellent Hotel"

5
02/01/2018

An AWESOME hotel stay with large rooms, extra pillows and towels and a variety of breakfast items. The staff were friendly and helpful and the location is 25 minutes to the Winstar Casino and the Two Frogs Restaurant next door served delicious food in an eclectic music atmosphere. We will definitely stay here again!

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Hi there, Many thanks for the wonderful review and for taking the time to share your experience with us. We really do appreciate you taking the time and trouble to post it. We are glad to read that you loved our location and enjoyed the best things it has to offer. I hope it is not too long before we have the privilege of welcoming you back again. Best Regards, Customer Care Team

"Awesome Stay!"

5
29/12/2017

Last night when we checked in we were greeted by a wonderful night desk clerk by the name of Vivic. He was so sweet and very helpful. We'd highly recommend staying here. Very clean and comfortable! Breakfast area was also kept very clean and stocked.

GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear K T, thank you for your thorough review and your kind comments about our team member. We'll be happy to pass along your complements. We are delighted to see that you enjoyed your stay at our home away from home. from clean room to warm hospitality to breakfast, it sounds like we were the perfect fit for you. We hope to welcome you back again next time you visit the area.. Warm regards, Customer Care Team

"ArdMORE for less"

4
24/12/2017

Nice quiet area to get some rest. Upon the late arrival, the staff member on duty immediately stated that we would receive a discounted rate. The price for the room was well worth the money spent. I will stay here again if needed. Thank you Best Western!

"Nice new look!"

5
17/12/2017

Wonderful new look! I like the way BW is now branding itself. The breakfast, bed, look of room are all nicely done and have come a long ways. Staff were super friendly. You can'y go wrong with staying here---and reasonably priced.

"We celebrated my grandsons birthday! here and the staff was helpful and curtious. We had a great time."

5
13/12/2017

The hotel was very helpful. Staff was friendly and the two rooms were spacious and clean. The breakfast was great, lots of choices. The beds were comfortable and we really enjoyed the pool. The kids were so excited. The pool was clean and spacious. Thank you for a another great stay!

"DII Football Finals"

4
11/12/2017

Great location and professional staff. Comfortable beds, large TV and high speed internet. Will stay at this location if the opportunity presents itself in the future. Rolled in early in the morning and was dog tired. Check in process was a breeze and check out was easier.

"Great Stay"

5
01/12/2017

I have an excelent service and treat counter sales have big care about clients and very helpful I 100% recomend the stay on this great hotel make me feel tranquile and relax on my trip hope I can stop back soon

"Home for the holidays"

5
26/11/2017

It's become our home away from home, and the kids love the breakfast and indoor pool! The last couple of visits have been the best along with earning reward points towards a free night! I made sure to let staff know we'd see them at Christmas!

"Family friendly for business"

5
22/11/2017

I had my 2 teen boys for a combo business and family trip. Staff was so kind to the boys and very agreeable to them staying for an additional hour past checkout while I worked. The location was very convenient and the price was perfect. Value of the stay far exceeded the price.

"great stay"

5
20/11/2017

we were rewarded this room with our points collection. Great use of points... no issues at check in or check out... folks were professional and courteous. If we had any questions they were answered quickly. Love the look of the building.. lit up nicely and grounds were well kept. Room was awesome.. comfortable. This is why we have the points to use... because we love the best western chains and use them often during our travels

"Great Value"

5
17/11/2017

We were very satisfied with our Stay at the BWPlus in Ardmore. We make frequent trips to San Antonio and Ardmore is the halfway point. When checking in tired at 10:30 pm we just need predictable/reliable cleanliness and comfort, and a quick bite before we hit the road in the morning. This hotel provides all that plus. We'll be back.

"Great Hotel"

5
07/11/2017

Very nice hotel with superb staff. Plenty of places to eat nearby. I would recommend this place to anyone looking for a great nights sleep. There rooms are very comfortable and modern with everything you would expect from a Best Western.

"Pretty and New"

4
23/10/2017

Good value and nice construction Hotel is beautiful inside and out. Rooms are large and very accommodating. Would stay again - good value for that area. Our google map got us close, but directions were not perfect.

"Met all our expectations"

5
20/10/2017

We have learned to expect the best service, good food, and friendly staff when staying at any Best Western Hotel in the USA. This one also met all our expectations. We are pleased to recommend this location.

"Great time"

5
09/10/2017

Sammy at the desk was great. We were in town for the HOG Rally. Rooms were nice, clean, housekeeping did a great job. Free breakfast was very good lots of options. Staff was friendly and always helpful (Sammy) I just can't say enough good things about.

"HOG Rally 2017"

4
09/10/2017

Overall pretty good. Beds and linen could use updating compared to other Best Westerns. Bath mats need to be provide due to tubs being very slippery. Failed to acknowledge Best Western Reward members and offer water, etc.

"best western hotel in ardmore, ok"

4
05/10/2017

really enjoyed the extra length and amenities of the Ardmore facility when compared to that in Grove and other best western locations . The addition of the sink and mirror into the bathing area is a plus and well over due.

"Heading north"

4
03/10/2017

We made reservations at this Beat Western as it was only about 50 miles across the Texas state line and a nice stopping point heading to Nebraska. It has either been recently renovated or its new. Either way, the hotel was wonderful! Beautiful and clean. The staff were very friendly and accommodating. We stopped and stayed yet again in our way back. That's how much we liked the hotel! Would definitely stay again.

"Late night Gem"

5
25/09/2017

We arrived late from a long group trip and the staff was super nice and even recommended a restaurant which was fabulous.The price per room was fantastic. We as a group would recommend this hotel highly.

"Great motel!!"

5
19/09/2017

Last minute deals are amazingly cheap for such a nice motel. Great rooms, breakfast, bar and restaurant, pool, etc. full service motel for bargain price. Easy to get to, good parking, exceptionally easy check-in/out.

"Management Does Not Appear To Care Much"

2
07/09/2017

We specifically looked for a Best Western to stay for a Labor Day mini-vacation for our family. We were given Room 214 with double queen beds. We paid $286.26 for a three night stay over Labor Day weekend at an early non-refundable stay rate. The Good: • Location is right-off of I-35 and has a number of places to choose to eat nearby. • We felt no concerns about our personal security and felt comfortable walking. • Parking lot was well-lit and the exterior is kept nice. • Newer Best Western property, but seems to have been built on the cheap versus other newer Best Westerns that I have stayed. • The room was clean and well-maintained, except for the scale on the shower head. • Aside from running out of milk, the lady working the breakfast did a decent job in keeping breakfast items stocked. • Sausage, bacon, eggs, biscuits and gravy were in the breakfast offering. • Gluten-free Chex was available, as well as yogurt, fruit, etc. for those that cannot have gluten. • The room was made-up nicely each day. The bed and pillows were comfortable (which I struggle to find at any hotel). • The TV, microwave, refrigerator, and anything else that you could use, all functioned properly. • The fitness center is better that some Best Westerns. In particular, a rack of dumb bells is available. The fitness center was stocked with towels each time I used the facility. The Bad: • Swimming pool is very small and was not heated. Whoever designed the swimming pool area did a poor job. The signed stated capacity for 28 people, but I bet those 28 people better be well-acquainted. • Running out of milk at 8:30 AM during breakfast on Labor Day. • Breakfast area was too crowded for us to have a place to sit on 2 of the 3 days. • Location of the waffle and pancake grills in the middle of the breakfast bar. Poor design – backs-up the breakfast line. Those should be moved to the end of the counter. Better yet, add a counter that is dedicated to those items. • There should have been two people working the breakfast over Labor Day weekend. The lady doing the breakfast service was working her tail off and really needed help to service the guests properly. • No additional shampoo/conditioner was left in the room during our stay. I like to use the shampoo and conditioner so that I do not have to pack it for trips. I had come to rely on Best Westerns for this, but now I guess I know better. • Slowest elevator I have encountered at a Best Western. Again, the cheap feel of the construction of the property, overall. • I never had the feel that anyone was in charge at the property. I know that falls to the front desk, but the feel was just not there. The Ugly: • The scale on the shower head is the sort of neglect that can lead to Legionella. • Room 214 is a terrible room with regard to noise. The first morning, we were awakened by loud conversation that originated from front desk shift change prior to 7 AM. That night, then at 5 AM the next morning, it sounded like Native-American stomp dancing above us. I informed the front desk of both of these incidents. The final morning, the stomp dancing waited to start at 6 AM. We did not get a lot of rest during our stay. • Room 214 is across from the elevator. We were awakened many times from people pushing the elevator button, having conversations, etc. Room 214 is terrible with respect to noise from the elevator. • Paper-thin walls seem to be the design for this property. When not awakened by the stomp dancing, or the elevator, or the loud desk clerks in the lobby, we were awakened by the numerous times that people were loud up and down the hallway. Children running, adults running, loud conversations at 2 AM. I have stayed in many Best Westerns across this land and this property seems to be the worst for noise. We ran the fan on the air conditioner constantly to try and mask noise. TIPS: • Insist on a room away from the elevator and the lobby, if you do not wish to be awakened before sunrise. • Be prepared for the physiological reactions to cold water if you choose to use the swimming pool. Guys, you should skip the Speedos and ladies might wish to swim with a dark-colored shirt. • Place the fan to the “ON” position to mask noise from the hall. • We ate at Two Frogs (about 300 feet to the west of the hotel) and enjoyed the food. • Valero gas station is next door. It is also a convenience store and is a place to get snacks and drinks. FORM LETTER REPLY from Ardmore Best Western : "Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, 37131 Property Best Western Plus Ardmore Inn & Suites" Summation - they do not care. I will NOT stay here again.

"Check in disaster"

4
29/08/2017

Front desk was very inattentive and disinterested. Quoted a higher than average rate due to a concert. Was lowered after rewards number entered and then raised back to the original price of $150. Sticker shock for south central Oklahoma. Your BW loyalty doesn't matter for this location.

"Clean and affordable "

4
27/08/2017

We booked here because the casino in the next town was sold out for the concert we were attending. Very clean and new looking! Front desk was friendly and our room had a kitchenette in it. One of the nicer Best Westerns we have stayed in. Will return if we can't book at casino for our stays.

"Recent trip"

5
25/08/2017

Loved the experience at the Best Western Plus in Ardmore OK. The lobby was very inviting. Hotel staff were friendly. The location was easy to find and close to restaurants and shopping. Would stay here on our next visit.

"Nail on the Head!"

5
24/08/2017

This is a fantastic Hotel, Decor is very modern and as a man i was kinda digging it, The noise levels were great, nice and quiet facility. Breakfast was fantastic, well stocked and was constantly monitored. Check in/out was a snap. There is a gas station right next door you can just walk to if you needed something but didn't want to drive around. They have a small area in the lobby with snacks and sodas available for purchase 24/7, Appliances were Up to date and functioned well. The entire facility was very clean and parking was pleasant. It has indoor pool and a fitness room (All Equipment works and Works well) Really if i had to make a complaint the only one i had was that this facility did not have a Hot Tub, Aside from that it was great!

"Best Western Out Does Itself In Ardmore"

5
15/08/2017

Another great stay at a Best Western...this time we stayed at the Best Western in Ardmore, Oklahoma. Tucked right off of I35, easy access was the name of the game. We were tired and wanted a hot bath and a comfortable bed....this place delivered. I could have spent days in this bed. The rooms were top-notch. Our group all had wonderful comfy beds with great linens and pillows. Can't say enough...the staff was fabulous. If you're ever in Ardmore...stop by the BEST WESTERN!

"Vacation"

5
11/08/2017

These was a great place it was clean the people were very helpful the room was comfortable the pool was excellent the parking lot was well lit up at nite overall I would give this hotel a top 10 place to stay!

"Great stay for the money"

4
07/08/2017

We were in town for a Cody Jinks concert. This was close to the venue and I am glad we chose it. The young lady that welcomed us at check in was very friendly and helpful. The Hotel is appearantly fairly new construction. The lobby and lounge area were very clean and well kept. Not sure if the sheets had been recently changed, or if the maid just had really long hair. Very pleasant experience. I would stay here again.

"Great Place sto Stay"

5
31/07/2017

The hotel was very new inside and beds were great, all amenities were in good shape and well handled. The front counter girl named Casey or Kasey was Excellent she informed us of all hotel information and went into tourist information mode later when approached discussing the local cuisine and things to do, she is Awesome!

"Best western nope best value"

5
29/07/2017

Weekend road trip with the family. New hotel for $83.00 before taxes not bad. Room was nice and clean. Beds were comfortable. Breakfast wad good what else could your ask for..... so wet stayed an extra night.... we will be back!!!

"Great Hotel"

5
25/07/2017

Our company has stayed at this hotel on several different occasions and I can say that this is one of the best hotels. First the front desk specialists are very kind and helpful, the rooms are very clean, beds are very comfortable. The pool was very relaxing and also very clean. The breakfast is one of the best out of any hotel that we have stayed at. The ladies clean the rooms everyday and provide you with fresh clean towels. Normally at other hotels you have to beg them for clean towels..This hotel is why I now stay at other Best Western Locations..

"Great handicapped accessible restroom"

5
16/07/2017

Stayed here on July 15th loved it. Traveling to , checked in at 9:30 pm. Called ahead and reserved and gave me the Best Western rewards elite discount and got a handicapped accessible double queen suite. Brand new hotel only 1 year old , beautiful decor in lobby and bar. The room was great loved the decor. The accessible bathroom was great , lots of grab bars in shower and around the toilet. Perfect I would definitely stay here again.

"Five nights at Ardmore Best Western"

5
15/07/2017

This is our first stay at this Best Western although we have stayed at many Best Western Hotels over the years. The new Best Western Plus is a definite upgrade from the past. We did not find one reason to complain about anything. Could not have been more satisfied.

"A fantastic place to stay"

5
10/07/2017

We spent one night here, while passing through town, and I wish that we were here longer. This is a lovely modern hotel with nice decor, clean (spotless) and comfortable rooms, and a friendly, professional staff. The breakfast in the morning was fantastic, the best of the Best Westerns at which I have stayed (many). Do yourself a favor and stay here; you will be glad that you did.

"Loved it!"

5
06/07/2017

If you love breakfast like we do, this is the place to stay! Kitchenette rooms not worth it if you don't plan on bringing your own cookwear. We mostly got it because of the large fridge since we were going to multiple lakes. The beds were awesome, AC was working great. Friendly staff. Pool is small, sorry kids.

"Favorite!"

5
03/07/2017

This is a favorite place of mine to stay. Only one year old so everything is fresh. Much attention to detail....everything I needed for a wonderful stay! The only drawback for me was the hardness of the bed---not enough cushion for these old joints!

"Best value for my hotel dollar"

5
30/06/2017

This property was clean, bright, and colorful. The staff was cheerful, friendly and professional. The requested room was just perfect. I am a retired corporate trainer who used to travel a great deal. Best Western Plus in Ardmore is the best value I have found. Much better experience than many more expensive and well known national chains.

"Very nice"

5
22/06/2017

I was pleased with our stay. Staff was friendly and helpful. I Was a little dissapointed with the bar though, as it was very small and we didn't see a bartender anywhere around. Close to several restaurants and a gas station. I would definitely stay here again

"Clean and Spacious Rooms"

4
16/06/2017

Appears to be a fairly new hotel, about a year old. Rooms were very clean and spacious. Front desk staff were very friendly and helpful. Breakfast had pretty good selection - eggs, waffles, sausage, bacon, fruit, cereal, pastries, biscuits, etc. Will stay there again next time we are in area

"Great Hotel"

5
14/06/2017

The room was fresh and clean. Staff was welcoming and very helpful. Will definitely stay the next time we travel through Ardmore. Decor was updated and modern. Temperature was easily controlled by wall thermostat. High point was the cleanliness.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you so much for you review. We take great pride in the cleanliness of the hotel and we love when our guests notice it too! Please come back and see us again!

"An Enjoyable Last Stop on a Six Day Road Trip"

5
13/06/2017

After five days on a six day road trip, it was nice to have easy access off I-35 in order to reach the hotel. Beds were very accommodating, and the air conditioning served my friend very well. Wi-fi had some connection issues, although it did have to handle two computers in action. Morning breakfast was good.

"Best Hotel of any we've stayed at recently!"

5
12/06/2017

No problems, very clean and well kept, comfortable, quiet, and the staff was helpful and friendly. The breakfast was unbelievable- EVERYTHING! And everything was a good temperature and attractively displayed. We will definitely remember this hotel for future stays near Dallas.

"Lovely stay"

5
10/06/2017

My fiance and I stayed in the king jacuzzi room for our 4 year anniversary when visiting Lake Murray State Park. Everyone was so friendly to us. The room was really nice and cozy and the breakfast was amazing! Thank you so much for your hospitality! We will definitely be back if we make our way around that area again.

"Relaxing and Friendly"

5
09/06/2017

The manager, the people both at the front desk and the housekeeping, made the stay pleasant as they were all helpful and friendly. The hotel itself was relaxing for us, and more than met our expectation in comfort. We extended our stay twice because it was so comfortable! The only thing I would have changed was to have an outdoor pool instead of one indoors.

"GREAT HOTEL & FRONT DESK STAFF"

5
07/06/2017

If you want a friendly front desk staff, clean hotel & restful night's sleep this is the one to choose when you visit Ardmore, OK. The décor is contemporary. The hotel's bar is a pleasant & relaxing place to spend some time. Everything about this hotel meets & exceeds my expectations.

"EXcellent Stay"

4
05/06/2017

Wi-Fi kept kicking us off. Other wise everything about the stay was outstanding. Upfront lady Casey was outstanding . Made my family feel welcome and cared for. ! A+ stay will stay there again in the future.

"Overnight trip "

4
04/06/2017

All in all we enjoyed our stay. Some pluses, bar area in room. Excellent ac super cold. Side chair in room had ottoman and was very comfortable, as well as office chair in room. Noise reduction really good it was tested by a baseball group in at same time. Will stay here again.

"Great place to stay"

5
03/06/2017

Beds are very comfy. Front desk staff is very friendly & helpful. Breakfast fresh & hot - kept well plenished. Rooms are clean with nice space. Location easily located. Will definitely stay here again.

"Wonderful experience at this best western plus"

5
03/06/2017

We had a wonderful stay at the Best Western Plus in Ardmore, Ok, and the breakfast selections were very good and tasted great. We will definitely stay at this hotel again in the future. Great service and staff.

"Stay"

4
30/05/2017

Other than the breakfast time being a bit off for a holiday the hotel was really nice. The car wash behind it was a little noisey first thing in the morning but the hotel can't do much about that. Nice room.

"We would definitely stay at the hotel again."

5
25/04/2017

We stayed at the Best Western for one night during last weekend. The hotel is beautiful, the room we had was wonderful, the staff was helpful. A great location as it is close to several restaurants. We would definitely stay at the hotel again and would highly recommend it when traveling to Ardmore.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
We would definitely love for you to stay with us again! See you next time!

"Ardmore BW"

5
25/04/2017

Staff were all very nice and helpful. Room was spacious and clean - the thermostat was excellent. Great breakfast options. Very cozy and comfy bed. Great pool. Very close to the highway and several food options.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
We are so glad that you enjoyed your stay! Come back and see us again!

"Wonderful, quick stay!"

5
06/04/2017

We just needed one night in Ardmore so that we could explore the local fun spots - Turner Falls, Arbuckle Drive through, And GW exotic animal park. It was Spring break for us but very calm and not crowded at the hotel. When we checked in, it was with the manager, and he was so friendly and helpful. The room felt brand new and immaculate. Breakfast was fully stocked, and very good. Waffles, sausage patties, yogurt and bacon. We enjoyed the free tea and coffee in the lobby as well! Did not try out the pool. We would definitely stay here again for the low price and great experience!

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you so much for the great review! Come back and see us again!

"On of their best"

5
24/03/2017

What a Wonderful stay!! Everything was top notch. Would go out of the way on my next trip to stay here. Can't say enough about this hotel. I stay exclusively at BWP and in my opinion this is their flagship.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you for the great review. We are so glad you enjoyed your stay, and we hope to see you again!

"A really nice hotel !"

5
21/03/2017

This is one of the best Best Westerns we have stayed In.Its very nice.Our room was spacious and clean.Breakfast was good.I would highly recommend this place if your passing through Ardmore,OK. Didn't get to enjoy the pool but maybe next time.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you so much! Come back and splash around in our pool any time!

"Loved our stay at this hotel in Ardmore."

5
19/03/2017

Very comfortable beds but hard to get into due to bed height. Especially for an older person.light switches were a little weird as to what ran what. Hotel was very clean and staff friendly and attentive. Hotel is new. Breakfast standard but very good.

"Excellent Hotel"

5
18/03/2017

I was thrilled to find this gem! The hotel is so modern, clean, and accommodating. The bed was very comfortable, and we enjoyed the hot breakfast and the workout room. The price was very fair for what we experienced.

"An exceptionally nice hotel, classy, great personnel, many amenities"

5
24/11/2016

I really loved their upscale premises and their wide range of amenities. Their rooms appear new, and they are upscale, classy, comfortable, and well appointed with amenities such as microwave, HD TV, internet, frig, etc. They have free coffee in the lobby 24/7, (as well as a coffee maker in the room) and they have a very nice free breakfast room. Like the title says, this hotel is exceptional, and I enjoyed it very much. In fact, I'd stay at this hotel any time, it is a great hotel and the prices are very reasonable. That's what the "5" rating is about, and you can believe this 5 was earned!! I travel a lot, and This hotel is one of the best value to quality hotels I have ever stayed in.

"Weekend work"

1
13/11/2016

Trip advisor rate was $79 when I got there it was $94. Our bathroom had dirty towels hanging up when we got . I won't be stopping there on my next trip I will use Hampton inn . Need less to say the dirty towels is what did it in. We where tired and went to be and just left the next morning with out complaining

Joseph A, Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Gene, I would like to thank you for your feedback and sincerely apologize for the inconveniences that you faced during your stay. We take all guest comments seriously and strive every day to provide the best possible stay for each and every guest. We take great pride in the cleanliness of the property and I am sorry that we fell short of your expectations. Please contact me at your earliest convenience so that we can discuss this further. Joseph A. General Manager 580-223-3200

"Awesome stay, hotel, and staff"

5
07/11/2016

This is hands-down one of THE best, Best Western's I have stayed at. Clean, well-kept, bed was comfortable, there is an ACTUAL thermostat in the room (not just on the unit near the window as you usually have), above average working mini fridge and a working microwave, DAMASK sheets!!!!!!!, and shut the front door.....even have some goodies to sprinkle on top of your oatmeal at breakfast (I kid you not!!). The breakfast was great as well as any staff I came in to contact with. side note: I do not know if this standard, but the swimming pool also had a handicap accessible chair/lift. Also, there is a hole-in-the-wall Mexican food restaurant across the street - great food. Service was so-so, but the food was great and pretty quick

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Holly, Thank you so much for your feedback. We are so glad that you had a great stay with us and we look forward to seeing you again! Joseph A.

"GREAT HOTEL"

5
07/11/2016

This was a beautiful hotel and very clean, rooms were outstanding very big bathrooms were outstanding, and breakfast was great. Employees were very helpful and kind. Found the BW PLUS hotels are great

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thanks so much for your feedback! We're glad you weren't disappointed! Joseph A.

"Not what it was made out to be."

3
17/10/2016

I was told during reservation there was a hot tub and when we got there we were told they were in certain rooms for another price. Front desk clerk was not very cheerful during check in/out. Pool was open and not properly signed stating that it was closed for cleaning/shocking. Having irritated eyes for the rest of the night was not my idea of fun. Kids were miserable.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Jamie, I would like to apologize for the inconveniences that you experienced during your stay. We take great pride in providing an excellent experience for each and every guest, and when we fall short, it is something that I take seriously and are determined to make right. I assure you that we take the health and safety of our guests as the ultimate priority and I will definitely be using your feedback as part of our training systems for all employees. If you would like to discuss your inconveniences further, please do not hesitate to contact me. Joseph Arriola General Manager

"vacation"

5
06/10/2016

rooms and hotel very clean. breakfast was very good. we got their late in the evening around 9pm. the person who tended us had a smile and when asked if government rates given she did verify they did. continued to have a pleasant smile.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you for your feedback. We strive to give every guest the best possible experience. We hope to see you again in the future!

"Amazing staff!!!!!"

5
05/10/2016

I loved the staff so much. Kayla and Hailey at the front desk were so great. I was in town for a few days visiting my boyfriend and they were insanely helpful with telling me things to do to stay busy during the day while he was working. Joe is the gm and he was there when I checked in. He was great. He checked on everyone at breakfast every morning and if there were any problems he handled them immediately. It's obvious that they all care very much. The place is really clean and is by far the nicest and most beautiful best western I have ever seen. The reason I hesitated to write this is the only problem I encountered...the hotel owner. When he is there, you can hear him from anywhere in the hotel screaming at the employees. He was in the room next to me yelling at a housekeeper that she was doing a terrible job and threatened her job multiple times (I have no idea what he was talking about, the entire hotel was very clean and my room was perfect). It was disgusting. She ran out of the room and I saw her crying by the elevator. Even then she was kind and polite to me when I asked if she was ok. If I had a staff like that, working as hard as they are and doing the job they are, I would be so happy. He has no idea how to talk to his staff and best western should have done a better job screening so that they could give this beautiful hotel to someone who would appreciate it and treat their staff right. The fact that the staff keeps showing up and working so hard despite how they're treated by ownership is even more of a testament to how incredible the staff is. I will stay there again but hope he doesn't show up while I'm there. Great stay, but I wish I hadn't heard that guy talk to the staff like that.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Chelby, Thanks so much for your feedback during your stay. I am so proud of our staff and am so happy that they exceeded your expectations while you were here. I would also like to apologize for any inconveniences that you experienced. If you would like to discuss them further, please do not hesitate to contact me. Joseph Arriola General Manager

"Awesome hotel!!!"

5
08/09/2016

Best hotel I've stayed at in a long time!! Practically brand new and you could even smell the new paint. Everything was clean, the breakfast was really really good and the staff were very nice. Highly recommend!!!!!!

"Outstanding Hotel"

5
08/09/2016

Room was large, deco was interesting, bed was very comfortable. Highly recommend this hotel for a great stay. Also, the breakfast was presented in a very pleasing manner and the lady caring for it was so cheerful and helpful. Breakfast items were tasty and a wide selection

"A Few Critical Challenges"

3
05/09/2016

Look carefully at what is offered in this hotel and compare them to your needs. Ground transportation such as taxi service is not very good and at times non-existent. Breakfast is nominal, nothing beyond minimal. The front desk and kitchen staff are excellent and will do their best to assist you. But, they are limited.

"New Hotel, but still has a few kinks"

5
26/08/2016

The hotel is nice, but has enough flaws in the paint and trimming to bug me. Being new, it should stand out and look better. The top blankets had stains on them and looked like they hadn't been washed. I wasn't offered any Diamond level benefits when checking in. Good location and I expect that they will get better with time. Still new and they have to work out the kinks. I'd stay there again, but I'm hoping that everything will go up a notch. Breakfast was great! They had bacon and sausage every morning. The hotel staff is cheerful and they always had a smile. All around, not a bad stay.

"Very Nice Place To Stay"

5
24/08/2016

This is a very nice and new hotel. Very nice front desk and breakfast staff. The rooms were spotless the bed was very comfy and the free breakfast was tasty. We stayed here rather than the cabins or lodge at lake Murray which is 10 - 15 minutes away. There was a bar and pool area which we did not use but looked very nice. Close to a variety of restaurants. Will most definitely be staying here again.

"Nice place to stay overnight"

4
16/08/2016

Clean rooms, comfortable beds, smallish pool, but but nice and clean. Breakfast staff great. They have bar open late, nice for a quiet drink. Not much in the area, so need to drive around to go anywhere interesting. Close to Windstar Casino ( 25 miinutes), convenient place to stay. 15 minutes from Lake Murray

"Nice Place"

4
10/08/2016

Nice room that was both large and clean. Good size TV with comfortable bed/pillows. Decent breakfast selection. Only complaint was the difficulty connecting to wifi. There is also a gas station and Pizza Hut next door which is convenient.

"Beautiful new hotel, kitchenette with no cookware."

3
03/08/2016

Pros Newer hotel Beautiful decor Comfy bed Very nice front desk desk staff Free breakfast Very Clean The bed was fantastic and the hotel is very comfy and clean. Cons No cookware, no dishes and no silverware in a room with a kitchen. Bar has very limited drinks (no margaritas, just basic jack and coke style drinks) Manager never called me to discuss our stay after being asked. (Waited 3 days before writing review.) After arriving and checking in we notice that our kitchen that had a two burner stove and a decent size fridge had no cookware silverware or dishes we contacted the front desk she said she'd leave a message for her manager and see if she could get us a discount on the room. She didn't know why there was no dishes or cookware in the kitchenette rooms. The next morning we want to check out there was a discount on a room but the manager never contacted us so I asked again for the manager to contact us and as of 3 days later still no contact. I am glad they discounted the room to apx the price of the rooms without a kitchen but am disappointed that the hotel advertised a kitchen to cook in but neglected to say there is no cookware or dishes. I have never stayed at a hotel with a kitchen and no cookware or dishes. Very odd to that the coffee maker is in the bathroom when there is a kitchen.

"Great stay"

5
02/08/2016

The hotel is nearly new and it was kept up that way. Everything was clean and the decor was great. The staff was very good and making our stay pleasant. The bed was very comfortable. The parking lot was well lit and very safe.

"A must stay if your in the area"

5
01/08/2016

The hotel is absolutely wonderful, from check in to check out. The breakfast was decent. And the indoor pool is very nice. Haven, the front desk gal was amazing. When a problem occurred on my bill she spent a good two hours making sure it got fixed. Although I was told the manager would be there the next day to speak with me about it, he was going to be there around 7. When 8 o'clock came he was still not there and we had to get on the road. I would have liked to spoke with him, but I am hoping the problem is corrected. The room is nice and big and very very very clean. It made our trip that much better. I would also love to know what kind of soft pretzels they serve at there hotel breakfast, they are super yummy.

"Very Nice!"

5
01/08/2016

The hotel is new and is very clean. Room was big and beds were comfy. Free internet and breakfast. Breakfast was great and they had plenty for everyone. I have no complaints about this hotel. Would recommend and stay here again.

"Lovely Hotel & Staff"

5
25/07/2016

Our stay was very pleasant and relaxing. It was very quite and tranquil even though it was in town.The staff went way above and beyond the call of duty to make our stay even more pleasant. It's was just a very short drive to the lake so the location was perfect. I will certainly stay again and maybe even bring more family with me. Thank you so much!

"Great stay!"

5
08/07/2016

Originally booked this hotel from a third party online booking site but when we showed up, they had no record of my reservation. However the lady at the front desk was extremely helpful and was able to get us into the same room for quite a bit cheaper! She even offered to help with our luggage! (I was alone with my three children) I had booked 2 nights and had never even considered that they would bother cleaning our room, from what I had experienced at other places. Not only did they do an amazing job cleaning, we happened to be in their pool and the cleaning lady came down and asked if we wanted them to save the kids' drinks they hadn't finished and if there was anything special we wanted them to do, like make more room for the roll away we had! Needless to say, I was blown away with the staff and experience all together. We spent a lot of time in the pool and the manager came in several times to ask if the temperature was okay and the breakfast staff were very friendly as well. Highly recommend this place!

"Highly recommend this hotel"

5
05/07/2016

We stayed here recently and were very impressed. Our room was great, spacious and contemporary. The staff was friendly and very helpful. We have stayed in several hotels in Ardmore, but this will be our choice in the future. Great for the price.

"Was very impressed"

5
04/07/2016

Stayed with my sons for the holiday weekend. Room was great and the General Manager, Joe, was very helpful and professional. He was extremely friendly. We will definitely stay here again next time we come to visit our family.

"Beautiful but...."

4
29/06/2016

WiFi router needed to be reset but front desk gave me a hard time saying "nobody else has complained". Also, no local network channels were available. It's new so they might still be working out the bugs.

"Wow!"

5
20/06/2016

We are Hilton Honors holders and decided to try BW+ so we did and the property was great and at a value$ Have been a BW member but never really tried since being spoiled by Hampton Inn. Best Western sure stepped up and at a value.

"Excellent Stay"

5
20/06/2016

I received excellent customer service and found the facility to be in great shape. Did not have time to take advantage of the amenities but the room was large and comfortable. Good location just off I-35. Would highly recommend.

"Finally, a good one."

5
19/06/2016

I've grown weary of writing less than stellar reviews of hotels. This Best Western + is praise worthy in every respect. Being brand new a few glitches wouldn't be a surprise but we didn't experience any. Everything was in order, and of decent quality. Even the breakfast items were a step above the typical Best Western offering. The location and parking were excellent as well.

"Great management, beautiful property!"

5
31/05/2016

My family and I stayed at this property over the Memorial Day weekend and were blown away! Joe, the General Manager was so great! He went above and beyond to assist us with restaurant recommendations and anything else we needed. He seemed to be working all of the time and was always checking in with other guests to see how their stays were. The rooms were super clean and all of the other staff was friendly. It is very clear this management team knows what they're doing! Would definitely bring my family here again!

"Family history travel"

5
31/05/2016

I was getting close to the area in which I would be researching family and decided to stop and stay the night at the best western. The staff was friendly and helpful. The hotel was extremely clean including the outside. I would stay here again for sure.

"This place is brand new"

5
31/05/2016

Still smells like paint. The check in staff was extremely friendly. and i slept comfortably. The fitness room had everything you needed for a basic workout. It was a great stay. Some of the breakfast items were oversalted, however.

"Loved Our Stay! "

5
23/05/2016

Beautiful, new hotel! Our room was clean and super comfortable. Despite a super-late check-in, the process was quick and easy. We slept so well we almost missed breakfast LOL The sliced bread is SO GOOD! We also enjoyed using the fitness room. Great time and recommend this place to every traveler!

"The Best Experience"

5
19/05/2016

The Staff and hotel were a fantastic surprise..I change the frame of mind I (had) towards Best Western Hotels. The Manager or Owner was delightful with conversation and ensured our stay was to our expectation. The Breakfast selections were expansive and great tasting. HIGHLY recommend this Hotel.

"GREAT!"

5
11/05/2016

We stayed here and ended up having to take our vehicle to a nearby garage to be repaired. The staff at Best Western was over the top accommodating while we waited for our car to be fixed. We couldn't have asked for anything more--amazing!

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you so much for your stay and your review. The staff and I are all glad that the mechanic was able to get you back on the road! We hope you will be back to stay with us again in the future.

"Very nice!"

5
11/05/2016

This hotel is great! The staff was so nice & accommodating. The bed was very comfy & room was super clean. A great location as it is close to several restaurants & a gas station. I will definitely be staying there again next time I travel that way.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you very much for your review. We look forward to seeing you again in the future and it is our highest priority to maintain these standards to provide you the best experience every time you come back!

"WHAT A BEAUTIFUL HOTEL!!"

5
10/05/2016

This hotel is brand new! Staff so nice!! (Shout out to Rene) Decor over the top Room beautiful - Bed was amazing Breakfast Delicious Joe, the GM greeted everyone. Even the housekeeping lady made me smile Perfect score Thanks, Desiree

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you for your review. We hope that you will come back and see us again. We are so proud of our brand new property and we are all glad you enjoyed it and enjoyed your stay.

"Excellent value"

5
29/04/2016

Hotel just opened and everything was excellent. I usually use Marriott brand hotels but made a last minute switch from the nearby Springhill Suites and was VERY happy I did. Staff was as friendly as they could be, there's a bar/lounge area off the lobby, hs wireless Internet and more that I never used. For price and quality, great choice.

Joseph A, General Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Thank you so much for your stay and your review. I'm so glad that you enjoyed your stay. We hope to see you stay with us again soon. Thanks!