Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !

Chambre 1
Chambre 2
Chambre 3
Codes Avantages

Best Western Hotel Willows Inn, Willows

4.0/5  - basé sur 271 notations.
475 N Humboldt Avenue, 95988-2644, Willows, United States - Voir l'itinéraire
Best Western Willows Inn - Façade Best Western Willows Inn est idéalement situé dans le centre de Willows. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Notre hôtel est entièrement non fumeur !Nous sommes proches du circuit de course de Thunderhill, de la forêt nationale de Mendocino, de la réserve naturelle nationale de Sacramento, ainsi que des casinos et terrains de golf. Le Best Western Willows Inn offre tout le confort et tous les avantages que vous pouvez attendre, au nord-ouest de la Californie. Avec une situation pratique en bordure de l'Interstate 5, cet hôtel de Willows, Californie, est le lieu de séjour idéal pour découvrir tout ce que le pittoresque nord de la Californie a à offrir. Profitez de tous les équipements nécessaires pour un excellent séjour, tels que nouvelles chambres et service qui vous fera vous sentir chez vous. Commencez la journée par un petit déjeuner chaud, complet et gratuit ou, si vous appréciez une séance de mise en forme matinale, dirigez-vous vers le gymnase et dégustez une tasse de café et un fruit plus tard. Lorsque vous avez besoin pour vous détendre, plongez dans notre piscine extérieure. Utilisez notre Wi-Fi gratuit pour rester connecté, ou regardez votre émission préférée sur la télévision câblée depuis le confort de votre chambre. L'hôtel dispose également d'un centre d'affaires et d'une blanchisserie réservée aux clients de l'hôtel pour votre confort. Idéalement situé entre Redding et Sacramento, notre hôtel de Willows, Californie, vous permet de profiter facilement des principales attractions de la région. Reprenez contact avec la nature à la forêt nationale de Mendocino, une majestueux merveille naturelle s'étendant sur près de 400 000 hectares de montagnes, canyons et séquoias. Situé à quelques minutes seulement du Best Western Willows Inn, la forêt offre randonnée, canotage, pêche et bien plus encore. Passez un bon moment au circuit de courses de Thunderhill, où vous pourrez regarder des dragsters foncer sur la piste de 5 kilomètres. Admirez les habitants à plumes de la réserve naturelle nationale de Sacramento, où se trouvent plus de 300 espèces de gibier d'eau sur des hectares de terres marécageuses. Le restaurant Casa Ramos, près de notre hôtel de Willows, Californie, sert une cuisine mexicaine authentique. Pour d'appétissants hamburgers et une bière fraîche, rendez-vous au Last Stand Bar & Grill ou profitez de plats traditionnels américains au Black Bear Diner. De nombreuses chaînes ont également des restaurants à proximité.

Best Western

Hotel Willows Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
  • Air conditionné dans les parties communes
    Air conditionné dans les parties communes
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 271 voyageurs
Note attribuée
Excellent
108
Très bon
98
Moyen
41
Médiocre
16
Horrible
8
CONSULTEZ LES AVIS POUR
En couple En couple
93
En famille En famille
74
Escapade entre amis Escapade entre amis
22
Professionnel Professionnel
34
Voyage solo Voyage solo
42
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"GREAT LOCATION, FRIENDLY STAFF"

5
29/10/2018

We stayed at this property on 10/23 and found the entire staff to be very friendly, we were greeted by all staff members with a hello, good morning, or how is your stay. When checking-in, we were asked if we wanted a 1st or 2nd floor. We chose the 2nd and were given 201. This corner unit faces the parking lot and Starbucks next door located in a small strip mall. The hotel is located a short distance from the 5, but our room faced away from it and the noise was minimal. Located within walking distance are numerous restaurants providing a wide variety of options. The room itself was a 2-queen room that was furnished with the standard amenities that are found in this chain. The beds were comfortable and provided a very restful sleep. In addition, the “blackout” curtains worked very good and kept the room dark even into the 8 O'clock hour. The breakfast selections were good and the food decent. A CHP office is located across the street, which provides for a safe feeling. A very good choice if you are staying in Willows.

"Great hotel in Willows"

5
05/10/2018

Traveling through the central valley on I-5, Willows is a small town along the way. This hotel was a pleasant surprise. Large room, friendly staff, and a full breakfast made the stay enjoyable. Well located to restaurants (Starbucks was right next door - always a plus for us).

"Great place to stay away from home"

5
30/09/2018

Thus is a great location on I-5 Hwy easy in and out great place to stay away from home even this was a work type trip is a great place to stay with the familyWill be back for sureThank you very much

"Chilliwack to Palm Springs"

5
30/09/2018

Location was good while travelling on I 5 easy to get off highway. Very dog friendly, staff awesome, breakfast really good. Room was spotless, comfy bed. We're making this spot our 1st stay on our way home. Thanks BW Willows.

"Halfway point to OSU"

4
07/09/2018

This was the halfway point on the drive back up to Oregon State University to drop my daughter off. The room was super clean, and the mattress was very comfortable. The next morning we were amazed at all of the great breakfast choices offered in the free breakfast. We will use this Best Western on future drives back and forth from Ventura to Oregon.

66sureshp, Manager at Best Western Willows Inn, responded to this review
Dear guest, We are delighted to hear about your wonderful stay with us here at the Best Western Willows Inn, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon when you are in the Willows area. Safe Travels, 530-934-4444

"OK Hotel, but management was unresponsive"

1
06/09/2018

The hotel was decent, but the management was unresponsive and when they did finally recognize my complaints, they refused to take any corrective action. Front desk employees had no authority to correct problems, but instead told me to e-mail the owner who never responded. Perhaps that is a tactic they use to manage customer requests - it worked in getting me to go away.

"Wonderful"

5
14/08/2018

I have never felt as welcomed and valued as I did at this Best Western. Highly recommend to anyone. The rooms were clean, the staff was friendly and helpful, and no problems with the internet or cable.

66sureshp, General Manager at Best Western Willows Inn, responded to this review
Thank you for taking a moment to provide us with such an outstanding review regarding your recent experience at The Best Western Willows inn. I love hearing that our staff made your stay great. I will be sure to pass along your positive words. We love hearing all feedback from our guests. Please see us again soon! Thank You 530-934-4444 Safe Travels.

"Great experience"

4
24/07/2018

Rooms are very spacious and clean, pool area is small but kept up, staff were exceptionally friendly and accomodating. We want to thank Brian who upgraded our room and Patrice who also went the extra mile for us! Only complaints are the outside hallways are noisy and walls are thin, can hear neighbors talking.

"Clean, Great Breakfast"

4
05/07/2018

This hotel was clean, even to the point of sanitizing the remote. Stayed overnight 6/18/18. Quiet, staff was nice. Breakfast was great, and there was plenty of it. Fresh scrambled eggs, bacon, sausage (link and patty), choice of breads for toast, cereal, fresh fruit and juices.

"Good hotel for stopover."

4
30/06/2018

This hotel was really clean and the beds were extremely comfortable. Breakfast in the morning was included in the rate and was excellent. Waffles were good as was the coffee. Reception really helpful.

"Good place to stop for the night"

4
19/06/2018

We stayed here the night after flying into San Francisco heading to Oregon. It is in an excellent location to break the trip, which is presumably why it is there, just off the freeway. It is handy to several restaurants but there's little else to do, Willows is pretty much a highway rest stop! The motel is clean and welcoming with good sized rooms. Breakfast was good, better than some other chain motels we stayed in.

66sureshp, Manager at Best Western Willows Inn, responded to this review
Thank you for your nice review of Best Western Willows Inn. We are thrilled to read you loved your spacious well-kept room, and that you also enjoyed the delicious breakfast during your stay. It was a pleasure serving you, and we look forward to hosting you both again soon. Safe Travels, See You soon! 530-934-4444

"4 Nights"

3
10/06/2018

We stayed for 4 nights and generally had a comfortable stay. Bed was good, pillows were terrible, some towels were good and some were very rough. Room was clean. Breakfast was good. Staff was helpful and courteous. Pretty quiet given the close proximity to the highway and the busy area. Pool was dirty with a lot of floating bugs and generally not a well kept area. Outside area of motel could use a good power washing.

66sureshp, Manager at Best Western Willows Inn, responded to this review
Dear Guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5309344444. Thank you again for being a loyalty member to our brand.

"Business in Willows, CA"

4
14/05/2018

This is a very nice, safe and clean hotel. The Manager (Rosa) is very friendly, helpful and accommodating. The location is just off of the I-5 freeway and easy to get to. My stay was comfortable and I found the hotel to be a good value.

"Would not be a repeat visitor of this one"

3
07/05/2018

Staff nice enough. Room smelled odd, dark coloured carpeting made it feel not clean. Showerhead rating 0 out of 10, no kidding. Bed was firm. Area a bit sketchy with nothing to do. Would not consider returning to this BW when travelling the I-5 next time.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. If there is anything we may assist you with please give us a call right away. Thank You. 530-934-4444

"Great place to stay"

5
05/05/2018

Stopped here with our dogs overnight, wonderful choice. Clean room with nice shower and GREAT towels. Quiet considering it's proximity to the highway. Located near coffee and gas stations. Breakfast was simple but good. When in the area again we will DEFINITELY stay here

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Safe Travels. If there is anything we can assist you with please don't hesitate to give us a call right away:) Thank you 530-934-4444

"My home away from home"

5
23/04/2018

Nice clean, friendly motel. I stay here often and always feel at home. Since I'm handicapped, the staff even carries my suitcase into the room and back out to my car for me. Don't change anything, but please paint handicapped parking near the accessible rooms

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear guest: Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Safe Travels:)

"Great place!"

5
03/04/2018

Love this simple little hotel. Excellent bed, great mattress, clean crisp sheets and cover, very clean, affordable pet friendly. The room has a restful decor, great tv. Breakfast is fine, front desk always courteous. Love the town.

"Easy Interstate Access for Overnight Stay"

3
22/03/2018

This motel is located in a small town with easy on/off access to I-5. The staff that I interacted with were all kind and very helpful. We ate dinner at the local Mexican restaurant across the street on staff recommendation and it was pretty good. Our room had two queen beds and was a nice size for two people. The motel is a bit older so the room did not have many convenient plug-ins for two people to recharge electronics. Apparently there was a race in town that weekend and a lot of people checked in during the early evening accompanied by some loud talking and laughing. But that calmed down after a while and it was pretty quiet. Rather that using the oversized parking lot right behind the motel, a few people chose to park their vehicles with trailers sideways using up 3 or 4 parking spaces. Which made it difficult to find a parking space close to our room. The room seemed clean until I reached for the nicely-folded hand towel next to the sink to dry my hands and saw that it had a large makeup stain and seemed slightly damp. Ick! The free breakfast was pretty standard although the eating room was a bit small. This place is fine for the price as an overnight stop.

"Very pleasant stay, close to Thunderhill"

5
17/03/2018

Stayed here the night before and was very pleased with everything. Room was very comfortable, breakfast was good, and it was a short 15 minute drive to Thunderhill. Far enough from major highway that I didn't hear anything. Close to several major gas stations,

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, We thank you for taking the time to write us such wonderful review. It was our pleasure to have you stay with us:) We are conveniently located near the RaceTrack, Our guest Love IT!! :) We hope to see you back soon. If there is anything we may assist you with please give us call we will gladly help you. Safe Travels. Best Western Willows Inn 530-934-4444

"Nice, clean quiet large rooms, friendly staff"

5
12/02/2018

Stayed here Feb.10 while visiting Sacramento Wildlife Refuge. Hotel is well kept, rooms are large and very clean. The hotel is right off Hwy 5, next door to a Starbucks, and there's a Black Bear diner close by, so a convenient location .

"Comfortable"

5
11/02/2018

Comparing motels in Willows, this one is our favorite and is as advertised. Nicely done. The beds are comfortable, the amenities comfortable. All that we like in a motel when on the road. It is easy access to the freeway and walking distance to a number of restaurants. It is the wrong season for an outdoor pool but in hot weather it would be refreshing. Best Western here was a good choice for us.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Valued guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We are delighted to see everything was good & comfortable for you :) See you soon! Anything we may assist you with please let us know. 530-934-4444. Thank You Best Western Willows Inn

"On the road again!"

5
21/12/2017

Arizona Destination ~~ always look for a Best Western because of the quality we have found!! Can't beat the breakfast and rooms are always clean~~ Easy access from freeway~~ We hit the highways 4 to 5 Times a year and Best Western is our favorite.

"Not ADA comfortable"

2
13/12/2017

No roll in shower in my accessable room. Could not use tub. Lounge chair in corner of room had no arms. Not comfortable to use. Curbs in front of the room had no wheelchair access. Had to go completely down to the front lobby to get on the sidewalk!

"Great place to stop"

5
13/12/2017

We stopped here late at night during a trip back from San Jose to central Oregon. Everything was great. Quick check-in, fine and comfortable room. Elevator to get to second floor. Breakfast was excellent. Staff very friendly and professional. Would stop here again.

"Good Value"

4
10/12/2017

The hotel presented a good value for the dollar. We choose Best Western as often as possible because it's a brand we trust. This hotel maintains that standard. Not fancy but good value for what you pay. On the next trip down that way, we will stay there again.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Safe Travels & Happy Holidays :) Best Western Willows Inn 530-934-4444

"Great Motel"

5
05/12/2017

I think this is the best motel in Willows. I stay here every time I travel to Willows. Pleasant staff and helpful. Clean and comfortable. I highly recommend Best Western in Willows be your first choice.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Happy Holidays :) We hope to see you again soon. Best Western Willows 530-934-4444 Thank You!

"A Good, Clean, Comfortable Hotel"

5
04/12/2017

This is a lovely hotel with updated decor, comfortable beds, a decent breakfast, and a great staff. It is just what you would expect from the Best Western brand. I have repeatedly found these hotels to be a reliably nice place to stay for business.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Happy Holidays !! :) See You soon. Best Western Willows Inn 530-934-4444

"Best hotel in Willows"

5
01/12/2017

Friendly staff, good hot breakfast, comfortable rooms dkjhgfljaerbfjasdbhvjashbvfjas,hbdvcjabhdvjashbdvj,asbdjvbajmdbvhkjashbdvjahsbdvcjabdfjhgbjlqhedbvjadhbvjahbdfjahdb jsdjhbvjahdbfjahdbvjadhbvjlhabdfjlvabdlkjvblakjdshbv

"Great time"

5
30/11/2017

This is one of the best Best Western hotels we have stayed at this year. It is clean,comfortable and efficient. Lots of nature things to do in the area. the staff is friendly and efficient,the rooms are clean and extremely comfortable,great internet access and a standard but good breakfast

"Excellent Stay"

5
28/11/2017

A group of us were returning from a birding trip to Klamath Falls, OR and stopped to take in the Sacramento National Wild Life Refuge. The hotel was very convenient and the rooms clean and spacious. We really appreciated the hot breakfast which helped to get us on the road faster. With all our gear the elevator was a great help.

"GREAT STAY"

5
27/11/2017

Great stay. Clean rooms and staff was SO friendly. Breakfast was awesome, large variety to choose from. We tow a large fifth wheel and staff guaranteed us on the phone that we would have no problems with the parking. Plenty of parking. Really glad we stayed at this location

"Great stay"

5
26/11/2017

I would happily recommend this hotel to anyone. The staff was excellent, room was clean, and their was a full breakfast. The bed was very comfortable and the room was relatively quiet. All in all, a very enjoyable stay and I will stay here again if I am in the area.

"The Room Key Trot"

4
25/11/2017

Traveling with a group, I checked in, got my room key and walked around to the ground floor room, but could not make either key work. Back to the front desk where I waited in line for new keys. With my luggage I walked back to the room door and tried again. When the door did not open, I began to worry that I was doing something wrong, but no matter which way I inserted the key, the door did not open. Back to the front desk; this time the clerk jumped me to the front of the line and gave me keys to a different room. Success! I quickly got ready to leave for the group dinner,put the keys into my back pocket, and hoped I could get back into the room when I returned. I had no further problems with room keys, but the manager said the next morning that their system can be finicky when a cold wind is blowing. Next time that happens, I'll try rubbing the keys with my hands to warm them and then try the door again. Once I got into the room, it was fine, the bad was very comfortable, and I had a pleasant stay at the Best Western in Willows.

"Was a Good Stay Overall"

4
23/11/2017

We stayed at the Best Western Willows Inn for 1 night on our way down south. The outside decor was much like you would find most motels. The area surrounding was in need of litter clean up - most of it coming from other businesses that surround the motel. Our door key would not work and after getting it re-keyed 2x we realized that the door handle was broken, and we had to lift the handle in order for the key to work. The repairman would replace it but it would happen the next day, and we were leaving , so we said not to worry and we could live with that. The rooms were comfortable and clean and the motel was close to several fast food places.

"Improved a great deal"

4
20/11/2017

We stayed here one night, large group of us in four rooms. We liked the place. there was a bit of a mix upon the reservation,but we did get there in early afternoon, so it all got sorted out.i think that is the secret, so much is computerized these days and if you want to be sure of a reservation, no matter how secure you think a reservation is;arrive early and have your confirmation info n hand. We stayed on the north side,it was quiet and well cared for.Best Western is a chain, but this one was clean and comfortable.

"Great Place to Stay in Willows"

5
19/11/2017

Very comfortable lodging. Room was not noisy due to people on either side.. Breakfast was very good. Good comfortable bed! Would stay here again. Close to food and close to where I wanted to go. Staff was friendly.

"Very good"

4
15/11/2017

Good experience & good Dog friendly hotel - dog biscuits. Staff were helpful when needed assistance. Easy access to freeway. If need to stay in area again, would stay here. Mattress was a bit too firm...but OK.

"Hunting trip"

5
13/11/2017

The rooms were very clean. Quiet rooms. Staff was very well dressed and courteous to us. Hotel was close to local restaurants and the freeway. Rooms were very spacious. Parking was plentiful great u turn in back for trailers

"Excellent stay."

4
10/11/2017

Had an excellent overnight stay. Easy access of I-5. Comfortable beds. Would have liked to have the breakfast, but we left early, before breakfast was opened. Will stay here again on our next trip through Willows.

"Pet Friendly Stay"

5
08/11/2017

Enjoyable stay at this pet friendly hotel. A small fee but worth it. It's hard to find ,but Best Western has many if you research them. This hotel had an elevator to the second floor so it was an easy transition for baggage and pet carrier. Patrice at the front desk was very courteous and helpful while we unloaded and offered to watch our pet as we unloaded. We would stay here again as we fly south, if traveling along I-5 in California.

"Great Location for the Birds"

4
07/11/2017

My wife and I always stay here (after trying other hotels) when we visit the Sacramento National Wildlife Preserve. This is an annual pilgramage for us. Nice hotel, nice service and great location with good restaurants nearby.

"Great place to stay in Willows"

4
06/11/2017

Great desk and housekeeping staff, clean quiet with excellent rooms. Breakfast was pleasant with a nice variety. The free wifi was fast enough and reliable. The rooms are freshly redecorated and very comfortable.

"Would stay there again"

4
01/11/2017

Nice rooms, nothing special. Beds were comfortable. I had one dirty pillow. I just tossed it aside everything else was very clean. There are a lot of nearby restaurants. The staff was extremly nice. I would stay there again.

66sureshp, General Manager at Best Western Willows Inn, responded to this review
Dear guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank You for your kind words towards our facility. We hope to see you again soon. :) Thank You 530-934-4444

"This hotel is far below in quality than many other BW FACLITIES we have stayed with. The check in clerk was very polite"

2
30/10/2017

Much of the items listed were based upon our disappointment as compared to other facilities. We had Loud fan tied to bathroom light needed for night light in strange room. So we unscrewed 2 over sink lights to accommodate that problem & draped used small towel to dim that one remaining. We were very disappointed. This hotel is far below in value as compared to others we stayed at in the BWfamily.

66sureshp, General Manager at Best Western Willows Inn, responded to this review
Dear guest, Our deepest apologies if your stay was anything less than expected:( We will definitely take all your comments into consideration to improve our property. We Thank You for taking the time to bring such concerns to our attention. Management will be handling these issues. We hope to see you again soon, Give us a second chance to show you our superior customer service. Anything we may be able to assist with please do give us a call 530-934-4444. Thank You Best Western Willows Inn

"Staff was 5-Star, Room was filthy & a 1-Star at best :("

3
29/10/2017

Arrived at night and the hotel was nearly full. Had neighboring people hanging out outside smoking, drinking, have laughs. Got into the room and the room was dirty. Old food in refrigerator, mud (I pray!) on the interior bathroom door and across the wall. Old coffee in the coffee maker. One of the two beds was dirty/sheets dirty. The staff was AMAZING though! Very kind! Really and sincerely apologized for the room when I checked out the next morning. Overall the room & hotel were not good, noisy, dirty, etc... but the young ladies at the desk at checkin & checkout really did a wonderful job!! They need praise for sure! :)

"Nice place"

3
27/10/2017

Quick stop for some shut-eye before getting back on the road. Didn't stay long enough to really give a fair review. Bed was comfortable and room was clean. Lobby and breakfast area are small; would benefit from upgrading these areas.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Kelli, It was our pleasure having you stay with us, We would like to invite you back to our property when you are traveling Northern California :) We strive to make our guest stay memorable. We hope to see you back soon. Safe Travels Best Western Willows Inn 530-934-4444

"A pleasant,comfortable stop"

4
24/10/2017

The location was perfect for our drive. The room met all the BW standards (we always stay at BW's if possible) and the only disappointment was the lack of table and 2 chairs for eating while watching tv.. We would return.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, We appreciate you taking the time to give us your best review, We will definitely address and resolve any issues you may have experienced during your stay with us. We would be delighted to have you stay with us again. If there is anything we can do for you please do give us a call and let us know :) We are looking forward to having you stay with us again. Thank You Management Best Western Willows Inn

"Good place to stay when you are tired!"

5
22/10/2017

No problems here, got a good night's sleep, bed was comfy, pillows could be a little better, slightly lumpy but doable. Good location, my room was quiet, employees were helpful and pleasant. I will stay here again during my travels in CA

"Disappointing"

2
17/10/2017

Our experience with Best Western hotels has been mixed at best. We have stayed at some great places; we have stayed at some we would prefer not to return to. We had stayed at this particular Best Western in Willows one time previously and did not have such bad memories that we were not willing to stay once more because it cost $25 less per night than our preferred Willows Hotel, the Holiday Inn Express. As far as accommodations are concerned, it offers the basics. You get a bed (you have to pay more if you want two beds rather than one in the same room), a bathroom, a TV, a refrigerator, and a microwave. All fairly standard. The electrical outlets are limited and are placed in such odd places that it is very difficult to use them. There were two of us, but there was only one washcloth in the bathroom. The two bath towels that were in the bathroom were very sloppily folded made us wonder if they might have possibly been used by a previous guest. The TV viewing chair had no arms on it, which made it somewhat less comfortable to relax in. The bed covers were very lightweight and not particularly warm. Breakfast was unappetizing. The sausage and bacon that were served were completely swimming in grease - I took a photo of it, it was so disgusting. There were no plastic knives available - just forks and spoons. I finally went to the front desk to ask for a knife and found the kitchen staff just chatting casually with the front desk clerk. The kitchen attendant finally went to the breakfast area and found that she had to open a new box of knives - too much work apparently to do it when she was setting up. The trash container was overflowing to the point where guests could not fit in additional trash. We will not return. We would prefer to pay more at the Holiday Inn Express than stay here again.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.Per your comments, we have taken care of the issues you brought to our attention. We sincerely apologize if you did not know this in advance. We would like to make a better experience for you :) Let us know when you're back in the Willows area. We Thank you for taking the time to address the issues you experienced. Please do give us a call 530-934-4444, We will make sure you have a much better stay with us. Thank You Best Western Willows Inn

"If you need a place to just stay the night"

3
16/10/2017

The price is decent but the motel--which was renovated a few years back--seems a bit tired. I have slept in more comfortable beds in my life. But if you just need a place to sleep, have a decent breakfast, and be on your way, this place works.

"Kirkland La Quinta"

5
06/10/2017

Great place to say after a very long and tiring drive. Outstanding hospitality, very comfy bed, excellent breakfast and gymnasium. Perfect location close to everything with easy access and great parking.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, We thank you for taking the time out of your schedule to write such a positive review. Thank you for you business, we highly appreciate it. It was a pleasure you having you stay with us. You're welcome here anytime :) Anything we can assist you with please do let us know. 530-934-4444 THANK YOU

"Staff is Exceptional!"

5
24/09/2017

I very much enjoyed my stay at Best Western Willows Inn! The property is well-kept, the ammenities are more than expected, and the staff is truly exceptional! I was travelling across country with a large moving truck and the staff at check-in did more than expected to help insure that my belongings were safe and secure, and that I enjoyed a restful night followed by a complete breakfast. I highly recommend this property for your lodging needs.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear guest, Thank You for taking the time to write such positive feedback. It is our job to make your stay with us exceptional. We truly care about all our guest:) We are delighted to know you felt safe and secured with us. We hope to see you again soon. Anything we may assist you with please do call us 530-934-4444. Thank You.

"One night stay"

4
23/09/2017

Our room was very clean however the smell of cigarette smoke permiated everything in the room. This was the only drawback. The bed was very comfortable and the morning breakfast was decent. The staff very pleasant.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Thank you for taking the time to review your stay with us. We do apologize for any inconvenience you may have experienced. We hope to see you see you again. Thank you Best Western Willows Inn 530-934-4444

"Hunting Trip"

5
02/09/2017

Our group spent the night in preparation of a tradition opening day Dove hunt. Being a Best Western member, we found our stay rewarding. Great service making the reservation and upon arriving for our stay. Staff could not have been more helpful and accommodating. Great rooms, extremely clean, wonderful beds and good rates. This is a very nice facility and will return, when back in the area.

"Nice lg room clean modest lobby fools u Rooms nicer"

5
26/08/2017

This is a drive up to your door style motel Clean and the AC worked great it was 103 out and we had to turn the AC down....A starbucks right next door a big plus for many people Chineese restaurant across the street I would stay her again altho they could add a lot more to their breakfast selection

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We work hard towards improving our hotel daily. We appreciate your feedback. Safe Travels.

"Great roadside hotel/motel"

4
25/08/2017

The beds were the best part of this hotel room. The hotel was booked full due to the Eclipse travelers and wildfire crews, but everything went well for us. The breakfast was sufficient (cereal, bagels, yogurt, DIY waffles, etc.). The in room fridge/freezer was also helpful for refreezing our ice packs, so that was a nice bonus!

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. We will gladly assist you with anything you may need. 530-934-4444

"Best Western - Willows CA"

4
25/08/2017

Excellent staff, clean accommodations, fairly priced, excellent breakfast, quiet, Always ask for the best price and they will work with you. There are plenty of places eat in such a Littleton. Walmart 1 min away. We will be staying here again during hunting season.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear guest, We are delighted to hear you experienced a great stay with us!! :) We look forward to have you stay with us again. Thank you for your kind comments, We appreciate it dearly. Safe Travels, See you soon. Best Western Willows Inn 530-934-4444

"The Best Best Western"

5
15/08/2017

Willows, California is honored to have such an outstanding establishment as the BW Willows Inn. After more than 900 + miles of motorcycle touring in three states on the west coast of the United States, it was ralaxing and refreshing to spend the evening recovering from road fatigue. Thank you very much to Patrice and Guest Services!

"Everything Was Close To Everything"

5
14/08/2017

When I checked in the Concierge person was wonderful, understanding. Everything was close to everything and it has a pool to cool off. The only thing that I wasn't too please was the water pressure. I stayed in room 217 (nice corner room) No neighbors around you excepted room 216. Aside from that room. amenities were great, staff was great, great air condition in the room. Free wi-fi, free parking, free breakfast. YOU can't go wrong with this Best Western at Willows, CA

"Great staff, room was clean"

5
13/08/2017

I would would recommend this hotel for sure! Our stay was good! Good location. We were able to get a room same evening. Cereal was marked wrong. No major complaints. Satisfied. Kids were happy that there was a pool.

"Great Hotel and Staff"

5
10/08/2017

My stay was very good. If I had one bad thing to say is this hotel uses low flow shower heads. I am sure that is a city/state requirement, but still I hate these things. Rosa was so sweet to allow me to check in early after a long flight.

"Great Hotel"

5
23/07/2017

Great hotel and prime location. It's right off the 5 freeway and is very conveniently located near CHP, gas stations, multiple fast food restaurants and there's a Starbucks just a short walk across the parking lot. We received fast, friendly service both in the evening at check in and the following morning as we made our way to the complimentary breakfast. This is a pet friendly establishment. No pets allowed on beds! They offer pet blankets to make up for the bed rule. Breakfast was the standard however they offer Almond milk for vegans and people living with allergies. They also have dairy free cereal which is available upon request. It was nice to have another option aside from fruit for breakfast for a change. The rooms was spacious and very clean. The bathroom was also very nice. Overall I'm very happy about my first stay at a Best Western. Great place to stay especially if traveling with pets.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Any comments or concerns pleas give us a call 530-586-9453

"Charged for smoking when I'm pregnant and my 2 year old are in the room..."

1
20/07/2017

My family and I stayed here for less than 12 hours and the next day we got a $150 charge for smoking(as I just saw someone else had as well). Ummm, hello I was 5 months pregnant and my 2 year old were in the room the whole time. I've never smoked a day in my life. Customer service said it was our word over the staff and of course how do we prove it was a lie? Total scam for a sad hotel. We will avoid Best Western when possible. You stole money from my kids. I'd be embarrassed if I worked or owned any part of the property.

BestWesternHotels, Corporate at Best Western Willows Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"In the heat of summer!"

4
19/07/2017

Clean hotel, friendly staff, has A washer & dryer and is right off the I-5 freeway!! The air conditioning needs to be turned on when a room is reserved to accommodate for the heat in the area. Other than that a great experience for our needs.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear guest, We appreciate you taking the time to give us your honest feedback:) We do acknowledge all our guest positive and negative comments. We assure you for you next stay we will definitely have your room at a cool temperature for you. We are here to make your stay feel just like home, Any comments or concerns please give us a call 530-934-4444. Thank You, We hope to see you again soon:)

"Comfort after a long travel day"

4
11/07/2017

Very comfortable room. With two small exceptions (shower water pressure and no place other than a trash filled dry straw field for the dogs to do their business) it was a great stay. I travelled with two goldendoodles and it was pretty quiet so they did not bark at noises. Bed was very comfortable and room was clean. Check in was a breeze and the ice machine was full! Very nice room and I will come back if in the area

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest. Thank you for taking the time to review your stay with us. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Any questions please don't hesitate and give us a call :) 530-934-4444 Best Western Willows Inn

"Cleanliness disappointing"

3
10/07/2017

Multiple dead bugs on the bathroom floor upon our arrival. As well as used shampoo containers left in the shower. Breakfast is always nice to have offered, especially when traveling with children. And the pool was a refreshing break in the 105 dregree weather.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, Thank you for taking the time to write us your best review. We appreciate you letting us what was negative about your stay. We assure you we will address with housekeeping staff, However unfortunately this time of the year its inevitable to stay away from the bugs unfortunately:( The reason is because this town has rise fields, This time a year there is a lot of standing water. We do apologize for any inconvenience you may have experienced :( We hope to see you again soon, Any questions please do give us a call. 530-934-4444. Thank you! Safe Travels

"Unplanned stop over"

4
09/07/2017

While driving home to AZ from the OR coast we had run into heavy traffic and road conditions that made for a VERY LONG day. Although we had planned to make it south of Sacramento we decided to stop earlier and try the first place we came to. When I explained our situation and asked if they had anything for just the one night the front desk person went out of her way to make sure we got the best rate possible, checked to make sure the room was ready for us and even turned the AC to 66 to cool it down (the Outside temps were well over the 105 mark that afternoon).

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. 530-934-4444. Thank You :)

"Great hotel between San Diego and Portland"

4
04/07/2017

I wasn't expecting much when I stopped at a blip on the map of my road trip, but I was pleasantly surprised. Cleanliness with a sparkling bathroom, a full freshly cooked breakfast buffet, and many other amenities met me in Willows, CA. I also had many choices for dinner in this little town, and the advice of the desk clerk helped me decide. The price tag was $20 less than my previous stop an hour south of Sacramento, as well. I will definitely stay here again!

"Good with Some Problems"

3
19/06/2017

Hotel has easy on and off of Interstate. Has an elevator. No rooms were available on the 1st floor. We had a problem with the sink leaking water on the floor. Staff provided towels to put on the floor and discounted the room a token amount. Noticed some mold around the top of the bathtub edge. Some trash was left on the floor near the wastebasket. Otherwise the room was nice and quiet. Breakfast was good with ample space to eat.

"Don't stay for the Breakfast! Beds are pretty comfy though"

3
17/06/2017

We have stayed at this location 2 or 3 times now. We also tried the Holiday Inn Express next door...overall, this property is a better choice because the beds are comfortable, but they really need to work on their breakfast. It is by far the worst breakfast we have every had, almost inedible...why even offer something if it's not worthwhile? Just stop offering breakfast and drop the price by $20 and we will go to a restaurant where we can get something good. HIE offers an awesome breakfast, but their beds aren't comfortable...they have a nicer property with a better breakfast and they also charge more. Sorry, but when the bacon and sausage are floating in water and taste like they've been sitting in water and even the waffles aren't any good, it's time to do something! So your choices are: Comfy bed...stay at this hotel...good breakfast and not so comfortable bed...stay at HIE next door.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, I received your complaint concerning your stay at The best Western Willows Inn. I would like to apologize if your were unsatisfied with our breakfast selection:( Our is goal to provide excellent service to the guests who stay with us, We Will definitely take your comments into consideration to improve our breakfast :) We will make every effort to address the issue in order to make sure that it does not happen again for you or our other guests. Although it can't make up for your poor experience, I would like to invite you back to our Hotel for a better experience:) Our goal is to make any situation better for you, Thank you for bringing the problem to our attention. We hope to see you again in the near future. Any questions or concerns please do give us a call 530-934-4444 Thank You! Safe Travels

"Gem on the highway"

5
16/06/2017

In the growing town of Willows is a hidden gem. Great location and close to food, gas and shopping. I happened to stop there last year and again this year. Office staff is incredibly helpful and really pleasant. It is now a regular lodging choice while traveling up and down I-5. I highly recommend if you are traveling with dogs. Adjacent to large lot - great for large vehicles and walking your dog.

"Very Nice"

5
12/06/2017

The place was very clean and the staff was very friendly but most of all the bed was the firmest hotel bed i have slept in, in many years. Most hotels don't change the mattresses often enough. They are also pet friendly and we usually have our lab with us. They gave us two large treats for our pet and made the whole family feel welcome.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, We appreciate the time you took to write us your best review:) We are happy to welcome pets, as we know they are very important also. We hope to see you again soon, Please do give us a call when you're down this area. We would be delighted to have you stay with us again :) Thank You & Have a great day. 530-934-4444

"BW in Willow Ca"

5
08/06/2017

What a pleasant surprise !!! We have stayed at many hotels we do travel a bit (we love road trips) but this hotel happened to be half way between our home and where we were visiting. First time we have stayed in Willow, wont be the last !! Thank you for the very comfortable and relaxing stay.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Jennifer, We are delighted to hear about your wonderful stay with us, Superior customer care is out #1 goal here at the Best Western Willows Inn. We hope to see you again soon in the near future, It was our pleasure having you stay here with us :) Best Western Willows Inn 530-934-4444

"Clean and Quiet"

3
25/05/2017

Quiet small town with hotel right off interstate. Still though rooms were quiet and clean. Didn't care to climb the stairs with elevator at lobby too far from my room. Good value for quality. Bed ok. No back ache in morning. Pillows were plentiful if not lumpy. But clean!

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, Thank you for taking time out of your busy schedule to give us such feedback:) We do take note of all comments to better our Hotel, We hope next time you're back your stay is much much better. If there is anything we can do for you please don't hesitate and give us a call, we are open 24 hours. Thank You Best Western Willows Inn 530-934-4444

"What a Relief"

4
22/05/2017

Stayed at the Best Western Willows Inn on a hunting trip to the valley for ducks. Great place because you can park right outside your door and don't have to walk down halls to your room which I find easier to load and unload your baggage and other gear. Room was very clean and neat, floors vacuumed and toilets clean. The beds were comfortable and the air conditioning worked well. The room had a small refrigerator and microwave which was nice. They asked what time we would be up in the morning so they could start the continental breakfast early to accommodate us. Staff was friendly and nice. About all you could ask for in Willows so I give it 4 stars.

"One of the Best Options in Willows, Compared to Lower-Budget and Lower Quality Motels, but Curtains Need to be Changed"

3
16/05/2017

Best Western Hotel is definitely one of the better hotels in the small town of Willows, compared to the other options available. The only other above-average hotel there is the Holiday Inn hotel, adjacent to Best Western hotel, Starbucks, and Subway. It is far too overpriced though, and even people with money who can afford it, would not always be willing to spend nearly $135.00-154.00 just for an overnight stay, or even nearly $300 just for a two night stay. If you truly want to save a few extra dollars, while still getting quality service, however, Best Western is a great hotel option. The rooms are clean, beds and pillows are comfortable, heating and air conditioning unit is quiet but effective, and staff are professional. The only reason I am giving BW just three stars, however, is because of the white, see-through window curtains, which results in sunlight entering the room during daylight hours. This is not good for people who prefer a darkened room to sleep, surf the web, or watch TV in. Privacy is also another issue too. While people cannot see inside when the room is dark enough, turning on too many lamp lights will result in a certain degree of transparency, allowing people to see into the room. I tested this for myself, and my friend standing with me also noticed the same thing as well. The curtains need to be changed, but other than that, all else is great. I recommend a darker shade of curtains--such as black or blue--but the hotel decides to keep white curtains, there should be an additional curtain drapes that people can draw together for increased privacy.

"Clean, comfortable with amazing staff!"

4
01/05/2017

The Best Western Willows Inn was the closest hotel we could find for a busy weekend in Chico... It was about 40 minutes from Chico State... we were greeted by Patrice who was very nice and accommodating! The hotel was clean, comfortable and well priced for our family weekend in Chico. If we are ever in need of a hotel room near Chico or in Willows, we will happily book the BW Willows Inn. Thank you!

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest thank you for your review! We appreciate your feedback. Thank you for choosing Super Corning for your accommodations when in the area, We look forward to seeing you again soon. Thank You Best Western Willows Inn 530-934-4444

"Pleasant stay"

4
28/04/2017

We stayed in this hotel just right off highway 5. Even it's close to highway, it's very quiet even in the night. Our room is clean and bed is comfortable. Breakfast has plenty varieties. We enjoyed our stay in this hotel. There are some things need to improve. Their internet connection is not stable. The night before worked fine and next day not working at all. The wall is too thin. We can hear people talking through the wall. In general, we like this hotel and intend to stay here again if we ever visited this area again.

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Guest, We Thank You for you honest feedback:) We like hearing good feedback as well as anything else we may need to improve on. Our guest feedback is extremely important to us. We are happy your stay overall was a good. We would be delighted to have you stay with us again :) SEE YOU SOON! Thank You Best Western Willows Inn 530-934-4444

"pleasant stay"

4
28/04/2017

We stayed at Best Western Willows Inn, Willows for one night. This hotel is right off highway 5. Even it's so close to a busy highway but it's very quiet in the night. We like everything here but the internet connection. It's not stable. The night before was ok but next morning not working. The noise from next room is very clear. We can hear people talking from next door. Their insulation should be better. It's a nice hotel in general

"Cat friendly"

4
27/04/2017

Cat friendly, air conditioning was working well also the Internet. Could have asked for more pillows, probably will next time. Bed was comfortable, would have liked not to hear neighbors next door as I'm sure they would have liked also; we both had colds and coughing all nite!

66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
Dear Betsyj473, We thank you for taking the time to give us a great review. As a pet friendly hotel, Your pet is very important to us also:) I am sorry to hear you were able to hear your next door neighbor, Your next stay with us will definitely work with you to make your stay with us extra better:) Thank You Best Western Willows Inn 530-934-4444

"Noisy motor Inn in Willows"

2
23/04/2017

We stayed at the Willows Best Western for a few hours of sleep. From the online photos, I didn't realize it was a motor inn with outdoor entrances to the rooms. We were on the first floor with an entrance and window off of the parking lot. There was a vending machine near our room. Whenever the air conditioner wasn't running, we could hear people outside our room. There were loud engines as well as people arguing near the vending machines. Our room was accessible with very low hanging rods for shorter people to reach and a lot of rails in the bathroom. Our toilet had a split seat. I actually got skin pinched under the seat because the attachment allowed the seat to move while you are seated. My husband let the front desk know. The bath ceiling had a cobweb and there was a strange drip stain down the wall starting near the ceiling. Also, there didn't seem to be a temp limiter on the shower with the hottest temp being scalding hot. In the accessible room, opening the bathroom door will hit anyone standing at the sink. The door is necessarily wide for wheelchair access. The room had a deodorizer smell and I sneezed quite a bit - possibly from the perfume smell which often triggers my allergies. Breakfast closed at 9:30 and we went to breakfast at 9:35. The employee cleaning the breakfast room offered to turn the waffle machine back on and said to enjoy the food before she put it all away. She was very accommodating and we appreciated it. While in the breakfast room, weird doorbell beeping kept sounding from the lobby area. The hotel was entirely full on Friday night and we saw guests turned away when we checked in.

"New, clean and bargain price"

5
20/04/2017

This is a relatively "budget" style motel with open outdoor walkways to the rooms rather than a carpeted interior corridor. Still, the rooms were nicely furnished, new and clean. It was very comfortable. Highly recommended for an overnight while traveling the I-5. Lots of restaurants and services near by and close to the highway.

66sureshp, Front Office Manager at BEST WESTERN Willows Inn, responded to this review
Dear Guest, Your feedback is very important to us here :) We thank you for your positive comments, we work had to keep our hotel updated for all our loyal customers. If we can improve in any area please do let us know. Thank You 530-934-4444

"best western willows CA"

4
15/04/2017

This was a nice hotel,convenient location right off the I5 in mid California. , There were friendly and helpful staff. The beds were clean and comfortable and the breakfast adequate. We would stay there again.

66sureshp, Front Office Manager at BEST WESTERN Willows Inn, responded to this review
We Thank you for choosing to stay with us and you kind comments. We work hard to keep a very clean hotel for all our guest:) We look forward towards your next stay with us, If you need anything please give us a call. Thank You. Best Western Willows Inn 530-934-4444

"Great except for the made at check out worried about clean sheets in the future"

3
15/04/2017

Concerned about clean sheets. They said the maid was new but the fact that she lied about her instructions being that I was staying over another night. Does not excuse what happened since obviously the paper she had did not say that

66sureshp, Front Office Manager at BEST WESTERN Willows Inn, responded to this review
Dear Guest, I am sorry to hear you experienced an issue here at the Best Western Willows Inn during your stay with us. However I do want to re assure you, Here at our Hotel cleanliness is very important to us. We did have a few new housekeepers, it may have been a mis understanding. We want to let you know we work based off a Best Western cleanliness standard. We make sure every room is 100% cleaned before renting it to our loyal guest. I do apologize,If there is anything we can do to make it better for your next stay please do let us know. We will gladly work with you :) Thank You. Best Western Willows Inn 530-934-4444

"Best Western Willows Inn - April 2017"

5
13/04/2017

Very nice room and pleasant staff. We traveled up to Orland, CA to secure our bee packages and queens this year. Olivarez Honey Bee Hobby Day. This was a wonderful, clean and comfortable place to stay after a 9 hour drive. Thank you BW!!

"Nice hotel, nice breakfast"

4
10/04/2017

This hotel feels new and clean. We liked our room but it felt small. Perhaps one should get a room with two beds in it, if it is, indeed, bigger. This is a hotel with outside entrances to the rooms...a great plus if you get a room right outside your door on the first floor...easy to load and unload! The hot continental breakfast was good...they had sausages and tater tots, along with a waffle machine.

66sureshp, Front Office Manager at BEST WESTERN Willows Inn, responded to this review
Dear Guest, It was our pleasure having you choose us to stay with. We are delighted you enjoyed your stay with us:) Our breakfast is delicious! Thank You so much for your wonderful feedback. We hope to see you back soon. Thank You.

"A great place to stay."

5
09/04/2017

If you want to experience 5 star service, stay at the Best Western, Willows. The rooms are very clean and comfortable. The staff is phenomenal and the food is good. We have stayed there several times and have always experienced top quality setvice. Doesn't get any better.

"Travel Time"

4
09/04/2017

This hotel was great for a road trip overnight stay, as it is in a good location close to restaurants. The rooms are clean and comfortable, the pool is outdoors in the back but was not open in April. Good value

66sureshp, Public Relations Manager at BEST WESTERN Willows Inn, responded to this review
Thank You for choosing Best Western:) Best Western has made great strides in the hospitality world especially with the many competitors currently who have strong brand appeal. We strive to make your stay as comfortable as possible, We hope to see you again soon. Thank you 530-934-4444

"Vacation fun"

4
02/04/2017

We drove from Pacific Northwest to Arizona and back, after a wonderful vacation in Tucson an Peoria. Our stays at Best Western facilities added to and made our vacation even more spectacular. Thank you Best Western

66sureshp, Front Office Manager at BEST WESTERN Willows Inn, responded to this review
Dear guest, We are delighted!!!!! We exceeded your expectations and made it so much better for you. Our goal is to ensure everyones stay is perfect and very comfortable:) We hope to see you back again soon, It would be our pleasure to have you stay with us again. See you Soon!! Best Western Willows 530-934-4444

"Overnight with the dog on our way to Oregon"

5
27/03/2017

Very nice property. The lobby was extremely clean as was our pet-friendly room. I would stay here again. The staff was very friendly and helpful. Starbucks is next door as is Subway. I can't rate the breakfast as we skipped it.

66sureshp, Front Office Manager at BEST WESTERN Willows Inn, responded to this review
Dear guest, We Thank You for your positive feedback, It was our pleasure you having you stay with us. We strive for perfection, Cleanliness is very very important to us. We are happy to hear your stay was wonderful, We hope to see you back in the near future. Thank You! Best Western Willows Inn 530-934-4444

"Friendly"

4
19/11/2016

Another motel I had booked turned out to be not pet friendly, and after a call to Best Western to find other accommodations they called Patrice (?) at Willows Inn. She was very accommodating and worked with me to get an accessible bathroom room. Very nice room, but the layout is a little awkward. When opened, the door to the bathroom blocks the vanity. Bath towels not as large as at some Best Westerns. Somewhat noisy. I could hear an alarm clock go off and the person in the room above walking. I could also hear people outside passing by.

"Outstanding room and quiet"

5
14/11/2016

Opened the door, king bed, jacuzzi bath tub, modern styling and amenities, and it screams "clean." For a motel - this is outstanding. Unless I opened my door I could not hear other guests. In addition to the large bath tub, there was also a shower stall at the end of the toilet room. The low low toilet seat height was one drawback, but all in all a great location and experience!

"Clean, decent, comfortable rooms with no pretensions of anything else."

4
18/10/2016

This hotel provides clean, decent accommodations without pretending to be "Plus", or "Premier" or luxurious; consequently, it is affordable for the average traveler. The staff is welcoming, and very helpful and kind with check in and checkouts. I wish more BW were like this....too many of them charge exorbitant rates for amenities such as cookies at 5 o'clock and such that the average traveler simply doesn't need.

"Old Style Hotel, Easy Highway Access."

3
15/10/2016

I stayed at this location for a business trip. I was a little surprised to find the hotel had exterior doors. Usually I do not like this as it makes me feel unsafe. This town however, is very small and the CHP office is directly across the road. Safety covered! The hotel staff were very pleasant, and accommodating. The room itself is clean and simple. The TV worked fine, the bathroom was clean; nice size mini fridge, microwave and a simple coffee maker. No frills hotel but it did the trick for one night. Tends to be loud traffic noise after about 6 a.m.

"Clean and Convienient"

4
10/10/2016

The hotel staff was polite and friendly. The room was clean. We were given a room with a jacuzzi tub which we were quite pleased with. The only drawback with the jacuzzi was that it took almost an hour to fill the tub with water, due to very low flow rate from the faucet. The breakfast was a typical BW breakfast with typical breakfast items. Food was adequate, eggs, sausage, bacon, waffle, etc. The hotel was located conveniently close to Interstate 5. Also my wife was pleased that there was a Starbucks next to the hotel.

"No shower curtain"

2
28/09/2016

Management was preoccupied, confused. Two people were supplied with 1 towel and no shower curtain. Towel was later provided but when management was informed there was no shower curtain, they said OK. Management called to apologize for noise, there was no noise (or complaint about noise)

"Best Western Willows Inn, Willows, CA"

4
25/09/2016

Had a nice stay here, got in late and got a good deal on the room. It's conveniently located near the freeway, Starbucks is next door along with AAA and Subway. The Dollar Store is across the street and so is the California Highway Patrol. The continental breakfast was good, make your own waffle, also eggs, tater tots, bacon and sausage links. Cereal, yogurt, toppings for yogurt or waffle, muffins, bagels, bread, a good assortment and plenty of food still available at 9:15. The breakfast hours ended at 9:30. Staff was nice and friendly, no matter who you encountered. Just a short stay to sleep, got in about 11:00 pm, they had a room and a deal. There's also an outdoor pool, didn't visit it, but there is a swimming pool. Parking near the room too was nice.

"Nice motel right off I-5"

3
20/09/2016

We chose this motel for a overnight while traveling on I-5. Typical old-style hotel with outside entrances. Small room, but clean. Friendly staff, clean small pool, good breakfast. Walmart and fastfood around,but not much else. Easy on/off the highway

"Stayed overnight on Trip from SoCal to Bend OR"

4
14/09/2016

Very very nice; Ample parking, compfy beds and tasty breakfast. There was some mix up with our reservation but the desk clerk was very helpful and was able to put us in a very large room with two queen beds. Our brief stay was most enjoyable

"Very nice place to stay."

5
14/09/2016

After a long drive and going through the National Wild Life Reserve I was pleased with the way I was greeted. My room was very clean and nicely kept. The Breakfast was very good and I liked the presentation. On Check-out they gave me the Idea of stopping by the Trinity Dam area and I saw the Kennedy Monument the had there. That was a special played to stop.

"just avarage"

3
11/09/2016

this was a ok stay staff was help full keys didn't work for the first room they gave us and had to change rooms then those keys didn't work at first. the gal at the front desk kept trying to keys to work and finally did. Thanks . the Breakfast was average the waffle iron had stuck on waffle and I had to scrape off and then my waffle stuck they didn't have the oil spray available like in other BW

"Clean & comfortable"

4
24/08/2016

We stayed here on our way home from the Oregon coast to SoCal. The room was very clean. The bed was super comfy. The towels were nice, not the thin cheap hotel towels. The breakfast was just okay. Nothing out of the ordinary. It would have been nice to have some fruit. The neighborhood was iffy. Not certain I'd walk around after dark. But okay during the day. There are fast food places within walking distance. Employees were friendly and all seemed happy.

"personal"

5
24/08/2016

this hotel was right off the freeway place for dinner near by. free breakfeast. quite clean confortable in room fridge and micowave nice soft towels comfortable bed about 10.00 to much for the location in ca. pleasent personal easy check in. i will stay again.

"Always a good choice"

4
23/08/2016

We stayed at Willows Best Western again and it never fails to be a good choice. Staff is very pleasant and helpful. They went out of their way to make sure we got the proper rate and a room where the hot sun was not coming in the window. Hotel is really pet friendly, not just pretending to be, like some hotels. Room was comfortable and clean. Rate was reasonable, as was the pet fee. We always try to make our stop there on the way to visit family in California

"Great Stay "BUT" check your bill at check out"

5
17/08/2016

Just had a three day stay because of a wild fire were I live , most important to me the place is very clean then people working there are very nice I would give four stars just for that but this Best Western has a great Breakfast buffet that pushed it for me to five stars. For a three day stay was 341.57, which was to high the rate was 84.99 + 10.20 but for the second and third night I was charge 109.99 +13.20 each night I called and was told that the over charge will be refunded so do check your bill be-four you leave

"Pleasantly surprised!"

5
16/08/2016

I was on a solo road trip on my way home from visiting a friend in Oregon. It was about 9:00pm and I was hungry and ready to get off the road. Wasn't expecting much but I chose the place because I could see my car from the room (as opposed to the "Suites" type hotel next door.) From the moment I pulled up the experience was super-positive. The night manager greeted me like I was family, and was a helpful and friendly as could be. I'm a veteran and a senior so she gave me a good deal (this was the least expensive, but by far the best place I stayed on this whole road trip!) The room was spacious and clean, had HBO, and the most comfortable bed I've slept in in recent memory (I'll be calling them back to see what kind of mattress it was :) The A/C was quiet and the room stayed dark as I slept in in the morning. Like the other reviewer said, I can't say enough good about this place.

"Can't say enough good about this hotel!"

5
14/08/2016

This was one of the best Best Westerns we've ever stayed at! The lobby was very clean, inviting and well appointed. Rosa (the manager) was absolutely wonderful-so welcoming, helpful & friendly. The room itself was a little on the small side, but that was a very minor thing. Breakfast was very good, there seemed to be more choices than the usual hotel breakfast. Overall, this hotel is a great value and I would highly recommend staying here. Kudos to the whole staff!!

"On our way down to Oceanside"

5
03/08/2016

Great location and great BW. Hotel is just off of I-5 and there's plenty of restaurants within walking distance of the hotel. This is also a great mid-way point between Washington and Southern California. We'll be staying here again on our trips south.

"Great little hotel"

5
31/07/2016

Stayed here with my two kids (12, 10) on our way to Oregon. Computer was down at checkin but the desk person handled it like a pro. Beds very comfortable. The AC has a thermostat so it isn't running all the time in the background. Breakfast area clean and items filling. Even had little Nutella packets. Overall, great little hotel.

"Good Stop"

5
29/07/2016

The staff was helpful and welcoming. The room was very comfortable and clean. They gave me a military discount. A full breakfast was provided including scrambled eggs, bacon, sausage, waffles and assorted cereals, breads and fruit. It was very good. If I may make a suggestion, the warmers under the eggs and potatoes could be a little warmer

"A great I-5 stop."

5
03/07/2016

Convenient, cozy little motel. Beds are comfy and the staff is super accommodating. Pool is small but clean. Rooms are newly remodeled, beds are comfy and breakfast is awesome. Have stayed here a few times, and so far, nothing to complain about.

"Very Nice Place to Stay"

4
30/06/2016

Excellent "along the freeway" kind of motel. Not a destination place, unless your vacation plans call for being close to Walmart. Good WiFi, lots of HD TV channels, fairly quiet (it's the valley, so the a/c is going to on anyway). Fairly small room, but everything was clean and worked well. Lots of nice breakfast items to get you back on the highway in the morning. I'd stay again.

"Hotel"

5
27/06/2016

Great stopping off hotel , pool is small but rooms are great , beds are super comfortable and the hotel is quiet . We would definitely stop again . Did not get to try the breakfast , we slept in . Really enjoyed this hotel

"Breakfast Choices"

5
21/06/2016

I have to say of all the Best Western Hotels I have stayed at in the breakfast choices were Awesome! I still Love staying at the Best Western Hotels they are my only choice to stay for the great rooms, prices and the hot breakfast.

"small town feel"

4
16/06/2016

My wife and I drove up to willows California to see my granddaughter we stayed at best western which is just across the street from my granddaughter is living very convenient. we do recommend this hotel.some of the restaurants are within walking distance.

"Be Careful that your DOOR LOCKS!!"

4
03/06/2016

Nice for a Super 8. However, the doors in the newly renovated rooms look and sound like they close, but they only require a push and they open. Both days when I returned to the motel I found the door unsecured. I told the woman at the desk and got a"sorry, but the new fire doors are very heavy." They need to teach their employees to pull on the door and make sure it latches.

"Great remodeled hotel"

4
20/05/2016

This hotel has been recently updated. Rooms are clean & spacious. The beds are comfortable & there are plenty of nearby restaurants. The front desk staff is very friendly. We enjoyed our stay & will stay again.

"Older but well maintained"

4
08/05/2016

This is a typical older but maintained motel. Our room had an issue with the toilet leaking and flooding the floor which we reported and they were prompt in attending to with extra towels for the night.. It has exterior entrances, two story with elevator or stairs. It is clean, and the staff is courteous and friendly. Accepts dogs. Close to the freeway so there is some noise but overall a good night sleep on good beds. On site coin laundry and business center room. Breakfast is the typical limited hot food, waffles, eggs, meat or cereal, yogurt, etc.

"Enjoyable"

5
07/05/2016

We were given a room with a jacuzzi tub but didn't get a chance to use it. Maybe next time. Hotel was conveniently located close to the highway and restaurants. Room was very nice with a comfortable bed and pillows. We have a restful sleep and then enjoyed the breakfast provided. Definitely will stay there again. Reception staff efficient, friendly and helpful

"Wonderful Willows"

5
01/05/2016

I enjoy coming to this property. Rooms are rooms, updated furniture, comfy beds and close to restaurant to walk. I was able to utilize great truck and trailer parking. Employees were tremendous and very courteous.

"Very nice"

4
29/04/2016

Nice property, check in was fast and friendly Rosa was very helpful. If your on the grand floor you can park by the door(which I like very much). Close to the interstate but minimum noise. Also walking distance to dinner choices.

"Good rest"

5
28/04/2016

This was a very good motel. The beds and pillows were comfortable, and the room was to. It was quiet. There is a Starbucks right next door. Close to decent places to eat, and fuel. I will stay there again.

"Different Demographic"

4
25/04/2016

While we aren not part of the primary demographic for this BW, lots of work crews and long-haul trucks in parking lot, and the room we had reflected this. The staff was accommodating to our needs. The room was clean and the bed was very comfortable. It was also quiet in the room and we slept very well.

"Visiting Daughter at Chico State"

4
08/04/2016

Nice hotel - clean, breakfast was good and worth while as 3 of us where in the room, eliminating the need to go to a restaurant for breakfast. Could have got a room closer to the university and may rethink staying here next time. But, overall the hotel and room were nice and a good value for the money.

"Nice modern hotel, friendly, helpful staff"

5
23/03/2016

This is a very nice hotel and we thoroughly enjoyed our stay. The other plus is there is a Black Bear Diner within walking distance of the hotel. It has excellent food! We'd stay here again when in the area.

"Second stay at BW Willows Inn"

5
15/03/2016

We travel to southern California and always plan our stop here. We lived in Willows for many years and enjoy the people and area. This hotel has never let us down. I reccomend this as the BEST Best Western we have stayed in.

"Comfy"

4
23/02/2016

Small clean rooms make this a stereotypical Best Western. Right off I-5 so expect the hum of the freeway. Dry thin aged towels were the only drawback to an otherwise nicely furnished room. The staff was courteous and efficient. I'd stay again.

"Great Hotel"

4
17/02/2016

The rooms are clean and staff members are very nice. Starbucks is right next door for your early morning fix. Breakfast in the morning is ok. The hotel is right next to the I-5 freeway going north so it makes it ideal for anyone traveling north.

"Best Western Willows Inn, Willows, CALIFORNIA"

4
10/02/2016

The room was larger than usual. We stopped when we were quite tired, late at night. We were comfortable, breakfast was better than usual, and price was alright. We would gladly stay there again if we were near the area.

"Newly renovated rooms."

4
07/02/2016

Pleasantly surprised by this Best Western. The rooms are newly renovated and well kept. Staff was very friendly and attentive. I truly felt welcomed at this establishment. Good place to stay for a stopover.

"Clean and quiet!"

5
03/02/2016

Even though a large bus of travelers came to the hotel, it was quiet overnight. I had driven all day from Southern CA and I appreciated the clean room and peacefulness of the hotel. The front desk staff was friendly and helpful too.

"Travellers Beware"

1
20/01/2016

We stayed one night at this hotel and when we got home saw a charge for $150 US on our Visa for the smell of smoke in the room. We have never smoked but when you check in you sign the registration that you will not damage the room or your credit card will be charged. We therefore had no recourse other than the many phone calls and letters we have written to protest this wrongful charge. Our fight is still ongoing, but the warning is to have the front desk check your room with you before you depart or pay cash so a false charge cannot be applied to your credit card. This scam could be used by any hotel but we will never again stay at a Best Western as they were so unsupportive of our innocence.

"Would not stay here again!"

2
06/01/2016

The amenities were filthy; some leftover Coke was sitting in the fridge. The cups on the sink were partially clean, partially dirty... Bathtub was also dirty. We didn't even bother putting our kids in there for their bath. Filthy place overall!

"New favorite motel in Central Valley"

4
01/01/2016

For many years, I've traveled to the Central Valley of Northern California to go bird-watching. For some reason, I never stayed in Willows. This time, I went with a group of friends, one of whom organized the trip and selected this motel. Coincidentally, when I plan a trip in the U.S., Best Western is my chain of choice. I have never been disappointed, and the same was true here. The staff was friendly and helpful. When we checked in, they gave us rooms in the same wing, which we really appreciated. The room was spacious and clean, the bed cozy and comfortable. The standard breakfast is included in the price. A big plus is the Starbucks right next door, which opens very early. This will be my new go-to motel in the area.

"Clean, Quiet, Updated"

4
30/12/2015

The room was quiet with no highway noise, in spite of being located next to Interstate 5. Parking was directly across from room with well lit building and parking lot. Starbucks immediately next door and several restaurants and stores nearby. The room was clean with fresh paint and had been updated. A king bed room costs $10 additional and includes a desk, easy chair with ottoman, refrig and large TV. We enjoyed the firm bed, but the loose mattress protector bunched up under me by morning. We each had two thick pillows, but would have liked a thinner pillow to choose from. The thermostat setting seemed off, 63 degrees turned out to be a comfortable setting for us. The continental breakfast had an average selection with only fair scrambled eggs, and the eating area was comfortable.

"Great Service and Location"

5
16/12/2015

We had a perfect stay and especially pleased by staff offer to make breakfast early for our early departure. The breakfast was fresh and delicious. Staff was friendly and thoughtful. We will return to this Best Western in the future.

"Nice and comfy"

4
06/11/2015

Spent two nights. The room was clean. The bed was comfortable. Plenty of towels. The TV was able to access more channels than I have at home, more actually than any hotel I've ever seen. Nice plus there! The breakfast was excellent with eggs, bacon, sausage, toast, etc. And a Starbucks was directly next door a one minute walk. The front desk mentioned that the entire hotel had recently had a total renovation. I'd stay here again.

"Best Western Willows California"

4
06/11/2015

Very good place to stay when visiting Thunderhill Raceway. The breakfast offerings are good. Elevator provided for second floor. Parking for large vehicles and trailers convenient. Security appears to be good. Easy access from I-5, but fairly quiet.

"First time"

5
27/10/2015

First time at this facility and we were pleasantly surprised by the staff and our room. We were attending a race at Thunderhill Raceway and had choices of several different hotel/motel chains and got a good better rate with Best Western than the others and are happy we had to opportunity to stay at this location.

"Big upgrades"

5
24/10/2015

This is our third stay here and we appreciate all the upgrades that we've seen in that time. They were putting in new mattresses this time. The staff has always been friendly and very helpful. We also like that we can walk across the street to Wong's and get a good dinner and not have to get in the car again after a long day's drive. Starbucks is next door for those interested. This is a great value for the price.

"Willows Best Western"

5
20/10/2015

very easy to reserve and check in and out , clean rooms and lobby, nice pool, good price, easy access to I 5. We attended Family Weekend at Chico State - this was easy and cheaper to use than Chico motels.

"Pet friendly and clean"

4
17/10/2015

Right off freeway and good breakfast. Next to Starbucks that opens at 5 am for coffee as room coffee pot is tiny. Very comfy bed and room was clean. Staff, Rosa, friendly and helpful. Good AC as hot weather. Good empty lot to walk dog.

"Pleasant stay!"

4
12/10/2015

Willows Best Western was perfect for our visit to the wildlife refuges in the area. Rosa greeted us and gave us the room type we wanted, high and quiet, even though we were traveling with our pet. The room was clean and nicely appointed. We would have used the pool if we had had time. Rosa was working the afternoon we checked in, and the next day, and did everything she could to make our stay, and that of other guests, comfortable and enjoyable. She allowed us a 1 hour late checkout at our request.The rate was reasonable, and breakfast convenient. We will stay again. This is how we want to be treated as travelers with a pet. some other Best Westerns should take a lesson.

"BW Willows"

4
03/10/2015

The hotel was clean and comfortable. We had a room on the first floor, but there is an elevator for the second floor. Front desk help is friendly and efficient. Breakfast is okay, but not the best. All in all, a good experience.

"Clean friendly motel"

3
30/09/2015

We stayed here for one night on our way to the farm sanctuary in Orland California. It is right off the freeway. Check-in was easy, our room was very clean, beds very comfortable and breakfast was standard best Western. We took a swim in the small pool located in the parking lot behind the building. It was clean and we were the only ones there which was nice. There was noise from the motel next door at night. A group of men standing around their truck talking kept me awake. There's nothing that best western could've done about this but I would request a room on the other side of the building next time. The standout thing about this stay was how warm and friendly the women at the front desk were. I probably would stay here again.

"good location for Thunderhill raceway"

4
28/09/2015

good location for Thunderhill raceway clean and convenient. 15 minutes away from the track. Some fast food chains around the corner. Gas stations, a wallmart and a car repair shop for emergencies. Nothing more to add.

"nice room, but....."

3
21/09/2015

The room was nicely appointed and had all the amenities I enjoy, but there was a half eaten pizza (from the previous people who had the room) not seen by housekeeping, so the room smelled. The remote was filthy and I wouldn't touch it. Other than that and quite a bit of motorcycle noise outside, it was fine.

"Wonderful"

5
15/09/2015

Cleanest and best maintained hotel ever! Who knew you could find such a great hotel in a small town named Willows, California. Couldn't find a fault with it if I had to. Really hated to leave, and look forward to going back someday. Too bad I was only passng through this time. Wish my stay had been for a week. Can't get over the fact that every square inch was immaculate, and excellent TV service was provided. Hotel TV service is usually iffy at best, but this service was superb. The hotel and staff take much pride in their property and it shines through.