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Best Western Plus Washington Hotel,  Washington

4.5/5  - basé sur 355 notations.
2621 E 5th Street, 63090-3856, Washington, United States - Voir la carte
+1 636 390 8877

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Sur la base de 356 avis de voyageur
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Le Best Western Plus Washington Hotel est très apprécié pour les événements spéciaux, professionnels ou personnels, et dispose d'un personnel chargé des événements qui fera tout pour réaliser votre rêve. Les hôtels de Washington, dans le Missouri sont peut être connus pour leur hospitalité, mais la marque Best Western met la barre encore plus haut. Situé à proximité du centre-ville historique cet hôtel vous permettra d'accéder à pied à quelques-uns des meilleurs restaurants de la région. Largement fréquenté par les voyageurs d'affaires pendant la semaine, qui apprécient l'accès facile aux magasins, activités de loisirs et divertissement pendant leur temps libre. Les hôtels de Washington sont à proximité de plusieurs caves de vinification, et le personnel amical de notre hôtel sera heureux de réserver pour vous visites et dégustations. Les lieux de réception pour mariage ne manquent pas dans la région, il est important pour les clients venus de loin de disposer de chambres confortables et abordables. Cet hôtel de Washington est un choix populaire pour chambres réservés aux mariages, et propose des tarifs spéciaux. Que vous soyez le couple heureux qui recherche une salle spacieuse pour les festivités, ou que vous souhaitiez simplement vous assurer que vos invités sont bien traités, cet hôtel est le meilleur pour les grands événements. La zone industrielle de Heldmann et l'hôpital local sont à proximité, ce qui vous permettra de vous déplacer facilement. Toutefois, c'est ce que vous faites pendant votre temps libre qui est essentiel. Cet hôtel de Washington dispose d'une piscine intérieure et d'un bain bouillonnant, ainsi que de nombreux équipements de luxe pour un séjour reposant. Idéal pour les familles et les clients d'entreprise, vous disposerez de suffisamment d'espace de réunion dans cet hôtel entièrement non fumeur. Près de l'Interstate et avec un petit déjeuner chaud gratuit, cet hôtel Best Western dispose d'une situation imbattable et de nombreux avantages. Réservez votre chambre dès aujourd'hui au Best Western Plus Washington Hotel, que ce soit pour une nuit, une semaine ou un séjour prolongé, dans l'hôtel le plus amical de Washington !

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Avis de nos clients


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Basé sur l'avis de 356 voyageurs
Certificate of Excellence
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NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
283
Très bon
 
58
Moyen
 
8
Médiocre
 
5
Horrible
 
3
En couple En couple 86
En famille En famille 126
Escapade entre amis Escapade entre amis 42
Professionnel Professionnel 78
Voyage solo Voyage solo 14
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Plus Washington Hotel,Washington
  • 5
    « Get the Jacuzzi Room »

    Had to make a quick trip to Washington for a family wedding. Due to work schedules, it was tight. BUT, reserved the room with the jacuzzi. It was lovely - and helped relieve the stress of a busy work week.

    5
    « Kindness Goes A Long Way »

    We were traveling from out of state for work and the hotel stay in general was ok but our interactions with the overnight front desk receptionist Robb made our trip that much better. If you have the opportunity to converse with him, he is a great employee and person which in any hospitality situation goes a far way.

    5
    « Exceeded expectations - nice hotel »

    My wife and I stayed one night in March and found the hotel to be very nice, clean, and comfortable. It was much nicer than I thought it would be (I did not expect bad, just middle of the road). I really liked the bathroom setup where there is a counter under the sink vanity where you can place items. Also, the sink counter is wide, so you have room to place your toiletries on top. the hotel is in a relatively quiet location (I am used to traveler hotels by the interstate...). We were on the third floor, on the NW side. It was very quiet, regardless of the fact that there were small children in the room across the hall. An interesting item at check-in was that we were presented with a noise policy which laid out expectations on proper use of the hotel common spaces. I liked that idea. A suggestion for future guests would be to make sure your room is not near the elevator or backing up to the kitchen. The elevator bell is a bit loud. again, I had no problems and was not near those areas. the breakfast was good and well stocked. the normal waffle batter was a bit runny that day, maybe just not mixed properly. they have a blueberry mix as well and that was pretty good. There are not a lot of lodging options in Washington, MO, but fortunately, this one is a good choice.

    5
    « Great place to stay »

    This hotel is a beautiful place to stay, and very clean and comfortable. We enjoyed the seating area in the lobby where we could visit with friends in a lovely, comfortable setting. The staff was very friendly and helpful, always smiling. We definitely recommend this hotel.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dward5660, We love that you were able to put our lobby seating to use when visiting with your friends! It was a pleasure having you and yours stay with us and we hope you will come back to see us again in the near future :)

    5
    « Great place to stay »

    Comfortable beds. Great breakfast. Friendly staff. One of the first things we do when we check in is to clean the air filters in the room. Amazingly, the air filters in both rooms we had were very clean.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Thank you for taking the time to leave us a review! Our housekeepers take pride in their work and it shows in details such as the air filters. I hope we will see you again when next in the Washington MO area!

    4
    « Good family spot »

    Great location and easy place for families. Breakfast was very similar to other BW's. Staff was friendly and room was clean. Rooms are updated and comfortable. The only complaint I ever have with Best Western are the pillows but that's a personal issue so I bring my own.

    5
    « Nice hotel.... and a wonderful staff »

    I have just recently spent 4 nights at this hotel for a business trip. The beds are very comfortable. It is a quiet location. They have a free hot breakfast. I didn't have time to use it... but there is an indoor pool at this hotel. All of the staff go out of their way to be super helpful. I would highly recommend the Best Western Plus in Washington, Missouri to anyone traveling in that area.

    4
    « Very Pleasant Hotel »

    A little bit off the beaten path (interstate) but worth the 6 minute drive. A nice hotel, in a nice town with pleasant surroundings. I would recommend and I would stay there again if I came back through the area.

    4
    « Great breakfast, bad bed. »

    The bed was too high for mom to climb up on, I had a little trouble myself. The couch was too low for her to stand up from. She spent most of the night in the armchair. The bed was kind of hard. Everything else was fine and the breakfast is just delicious.

    5
    « Great Place to Stay »

    This is a to notch location since they reopened as a BW Plus. Staff is awesome and the rooms are beautiful. We always chose this first when visiting family in the area and are disappointed when we can't get it.

  • 5
    « One of the Best "Best Westerns" I have stayed at »

    This was one of the best "Best Western" hotels I have every stayed at. The staff was super friendly, indoor pool very clean and nice along with the hot tub. Highly recommend staying at this one when in the area!

    5
    « Family visit »

    This hotel is very nice and clean, it jas recently been redone and the rooms are very nice. The bed was very comfortable, and there was very little noise from the adjacent rooms. The breakfast was standard for included breakfasts but it had a good selection to choose from the coffee was very good and was available all day.

    3
    « Pretty Decor but ... »

    The fold out couch was very uncomfortable to sit on muchless lay on! The jetted tub didn't work. The pillow top mattress was hard as a rock and the king suite was over $150 in Washington! I have stayed in nicer places for $100!

    4
    « Short drive to Herman, Missouri and wineries »

    My husband and I stayed here on a Saturday during a special weekend for us. The hotel location is great because you are a short drive to Herman, Missouri and all of the wineries in and around it, but you don't have to stay in a B&B. (No offense meant, we like a little more privacy.) The hotel is easy to find with some convenience stores and restaurants nearby. The staff was friendly and welcoming, our room was clean and comfortable, and the breakfast was really good. Price wasn't too bad either. This was a great place to stay while visiting the area!

    5
    « 2nd time around »

    My husband & I stayed here a 2nd time due to a death in our family. The staff was very accommodating even letting us check in early to get ready for the visitation (my husbands father). My husband was able to get a very good breakfast in the morning. Not just a continental breakfast but a full breakfast. Keurigs in room make getting your 1st cup of coffee very easy. We used the hot tub after visitation it was the relaxation we definitely needed. Do not hesitate to stay at this hotel. It is extremely clean the beds & pillows are comfortable and the staff are very nice!

    5
    « Great location and close to Washington »

    The hotel was about 30 min drive from work but well worth the round trip. lots of places to eat and shop across the road. we also found Washington Down Town very cool with good BBQ and pubs. my co-worker and I will be back next time in the area. The staff was very helpful.

    5
    « Washington MO »

    The Best Western in Washington, MO is a very nice hotel. We have always enjoyed our stay while visiting family in the area. I would recommend this hotel to anyone who will be staying in the area. The staff is friendly, the rooms are very nice.

    4
    « Comfortable, spacious rooms »

    My family prefers this BW over Drury Inns, which is where we used to stay. The rooms are larger, dining room is larger, staff are super helpful and friendly and we have enjoyed our stays here much more than other places.

    4
    « Beautiful Hotel »

    The rooms are beautiful and very nicely decorated. Check in and check out was a breeze. Only complaint is that the maid knocked at 9:00 am and before we could get to our door, she was in the room. She asked for the towels. I told her we were checking out soon. I could understand if it was closer to check out, but 9 am?!

    2
    « Thieves »

    Items were left in rooms and they were NOT turned in to lost and found. Thieves! The hotel was nice and staff friendly BUT you can't steal from your guest. Not a good way to get customers back. The Hotel was nice and clean. Services were good. Had shuttle to and from wedding. We had 20 rooms for this occasion and they steal from you.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear F9134ZIanthonyc, When accusations of these missing items were brought to our Front Office Manager's attention by several of your party, he promptly investigated informing your party of the findings: nothing was taken. Your party agreed no wrong doing occurred. This issue was immediately remedied while still on property, and your party chose to continue to stay with us. Your false accusations are insulting. All of our staff are hardworking individuals who apply great effort and care in all aspects of their work. Your degrading accusations at the detriment of their character is uncalled for.

  • 5
    « great night's sleep »

    this appears to be a new hotel, at least by it's cleanliness! rooms were large and clean. the bed was very comfortable! they had a full breakfast and the dining area was large and comfortable. the commons area was also quite large and comfortable. it was situated just off highway 100 and was extremely quiet.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear robk9531, We are so happy to hear your stay was so restful! All staff takes pride in their work allowing us to guarantee a like-new clean facility. our full hot deluxe breakfast is the perfect way to start your day! We hope you and yours will stay with us again when next in the Washington area.

    5
    « Excellent Place to Stay! Super Clean and Updated! »

    This was a great hotel to stay! It was updated very nicely, and super clean! Highly recommend staying at this hotel. We stayed there while we had a wedding, and all of the wedding guests stayed as well. It was a great time, and the employees were very nice and friendly. We will stay there again in a heartbeat!!!

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear S8944KJjasone, Thank you for such high recommendations! We are happy to hear you and your guests thoroughly enjoyed your time while in town to celebrate the wedding!!! We hope to have you and yours stay with us again when next paasing through.

    5
    « Checked all the boxes »

    We were here for our daughters wedding and had approximately 10 rooms reserved for our family and out of town guests. We also rented their salon for the hairdresser and cosmetologist to prepare the wedding party. The staff was professional and friendly and made sure we had everything we needed. Wonderful experience, we would stay here again!

    5
    « Great hotel in wine country »

    Hotel was conveniently located close to several wineries in the area. Very clean. Breakfast was great. Staff was great. Comfortable and quiet bed room. Fitness center a little small but everything worked great. I would recommend this hotel.

    2
    « Bug or insect bites »

    Appearance, location, service, and cleanliness were acceptable. Not sure if pets are allowed in the rooms. Woke up with 10 bites on my arms and shoulder but after a shower and lotion itch went away. Once o got to the airport though rash really acted up. Hope they were fleas and not B.Bs!

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Miguel AA, On behalf of our entire team I would like to apologize for the irritants you experienced during your stay. We are a pet friendly hotel, and we do currently host many pets for local dog shows. Since you had reported this issue, we have taken the necessary measures, even commercial steam cleaning all guest rooms to ensure this will not happen again. Cleanliness is our top priority and we do not take any concerns lightheartedly. Thank you for promptly informing staff so that we were able to immediately resolve. We hope you will give us another try when next in the Washington area so we may have the opportunity to surpass your expectations.

    5
    « Nice clean place »

    Great place close to everything very clean and helpful staff love the town of Washington so much to do there we will be back love the event center being on property easy parking and entrance into the hotel!

    5
    « Bed was comfy, rooms were nice »

    Great hotel, real plates and glasses in the room and for breakfast. A tactile improvement over the nasty paper or plastic. I really enjoyed the experience of staying at this facility in Des Moines. I would definitely come back next time I come to town.

    5
    « Great Experience »

    Wonderful breakfast selection and delicious as well as very enjoyable/helpful staff in breakfast area as well as everywhere else. Nice accommodations - comfortable, fluffy pillows. Excellent patio area & nice pool area. Excellent rapid check out.

    5
    « Wonderful Place to Stay »

    We recommend this hotel. It is conveniently located just off hwy 100 and close to a big shopping center and downtown. Washington has many interesting shops and restaurants also that are within easy access to the hotel. Stay there and you will be very satisfied with the Best Western Hotel.

    5
    « Great hotel! »

    Very nice hotel, smelled nice when I walked in. Staff was very helpful, they even made sure I was called at 3:30 a.m to make it to the airport. Very nice breakfast with many selections. Stylish, modern rooms with a microwave, fridge and Kurig. Very satisfied!

  • 5
    « Birthday weekend »

    Wonderful stay at this hotel. Staff was awesome and very efficient. Very helpful. Great breakfast! Rooms are big and spacious!! Hospitality is amazing. Great price for a beautiful hotel.Would highly recommend this hotel if you are ever in Washington MO.

    5
    « Great experience! »

    We had a great experience this past weekend. Only 2 complaints was the bed was super uncomfortable and breakfast room wasn't large enough. We ate bfast on the patio that had went cushions. Not a deal breaker and not hotels fault. We would be back in the future!

    5
    « Nice Hotel »

    Nice Hotel, good location for us, handy to restaurants& shopping, decent price. Greg at check in was great very friendly and professional. Lady in Breakfast area was extremely nice asking how we were and if we needed anything wishing us a good day each day we were there and remembered us each morning. All staff were super didn't get names, highly recommend. Breakfast was good but after 50 days on the road it lost some of it's luster not hotels fault. TV channel selection poor in my tastes too much sports and talking heads lying their butts off.

    5
    « Hotel Stay »

    Beautiful hotel and room. Nice location. Great breakfast and patio. Enjoyed my stay and will return.My children enjoyed the pool while I relaxed in the whirlpool. Came back alone and stayed in the Jacuzzi suite, Nice and relaxing for an excellent price.

    5
    « Best Western Washington MO - great place for wine/wedding »

    Our stay at the Best Western Washington MO was easy to get to although we took the scenic route on the way there and the fast path on the way home...it was easy to locate. Good location for numerous local wineries. We were attending a wedding and were treated super by the staff. Nice clean rooms, close to shopping and other conveniences. They had a great breakfast. I thought the cost of the rooms were little pricey..but I'm tight.

    5
    « Loved our stay! »

    The rooms are comfortable. Relaxed atmosphere. Great Breakfast - what else do you need? We enjoyed our stay as short as it was. If we had to stay here again we would in a heartbeat. It is close to everything.

    4
    « nice stay »

    hotel was nice, clean. I did not have any problems during my stay. I have stayed at Best Westerns before, and they are always nice. There was an adequate assortment for breakfast. the staff is always pleasant.

    5
    « Best hotel ever »

    This hotel I think is the best I have ever stayed in. The beds are the most comfortable I have ever slept in. There free hot breakfast is alo the best breakfast I have ever had in a hotel to the point I am excited to get up early just to eat it. Staff is always freindly and helpful. No matter where I go I will always look for a Best Western Plus near by to stay in even if I have to drive 20 miles away from where I am going just to stay there.

    5
    « Wedding »

    I visited Washington, MO to attend a family wedding at Sunset Bluffs. The location of the hotel was very convenient. I would recommend your hotel to anyone visiting Washington. The staff was friendly.

    5
    « September Get Away »

    Top notch "BEST WESTERN ". Good breakfast with variety of food choices and bacon very day! Very clean facility. Comfortable beds & quiet atmosphere. Friendly & accommodating personnel. Would highly recommend this hotel.

  • 5
    « Pleasantly surprised! »

    We were in Washington for a wedding near by and the choice of hotels is a bit limited. We were definitely surprised by the Best Western Plus! The rooms were large and clean, the breakfast was wonderful and had many options, and the staff were all very nice!! In addition they have large common areas where we all sat and visited. Would absolutely recommend!

    5
    « Glad That We Stayed »

    We were made to feel comfortable and appreciated as guests. The overall appearance of the hotel is beautiful. While I would not recommend the lower level, which is poolside, I highly recommend the hotel. The lobby is well decorated and inviting. The guests rooms from the first floor and above are well ventilated, beautifully decorated and very comfortable.We didn't have time for breakfast, however, the aroma was quite inviting, to say the least! The dining room is beautifully decorated. The staff was friendly, courteous and accommodating. There is shopping right across the street, with many stores to satisfy every shopper! Restaurants are across the street and scattered nearby, to satisfy everybody's taste. Although we were only there for one night, we made the most of it by experiencing the shopping and a nearby restaurant. Hopefully we will have an opportunity to go back, for fun the next time!

    5
    « Great place to stay »

    We stayed 2 nights, and everything was excellent, as expected of a Best Western Plus hotel. Bed was clean and comfortable, room was large. Microwave and refrigerator worked properly. Only complaint was the soap and shampoo provided was poor quality. Liquid body wash was thin and did not lather. Took the whole bottle for one shower. Shampoo and conditioner were the same poor quality. Hand lotion was fine.

    5
    « Consistent quality, comfort and convenience. »

    I have stayed at this hotel three or four times over the past two years and I am on my way back again later this month. I do love fancy city hotels, and certainly wouldn't mind staying at a 4 star hotel in downtown St Louis but I choose to stay at this hotel because it's so convenient when visiting family in Washington. And happily, I have found that they have consistently friendly staff (without much turnover it seems), clean rooms, comfortable beds (firm enough without being hard - so many hotels have mushy beds with a dip in the middle), plenty of pillows, and an excellent breakfast (I love the donuts from Donut Palace on weekdays, my kids love the hot breakfast bar, especially the waffle station). In short, I'm appreciative of a hotel offering of this quality in a smaller market, and while it seems a bit pricey given that it isn't particularly unique or in some quaint location (it's not, and I've stayed at both the Chase and the Cheshire for less), it's still a great value because of it's consistent comfort, friendliness, and convenience when I'm in the area. Can't believe we've never even made it into the pool. Maybe next time. (We've never brought our dog, but I learned that they are welcome here too).

    5
    « Great Hotel »

    We had been at Best Western hotels before and not been impressed. This one definitely changed our opinion and we would choose BW again. We stayed here 3 nights to view the eclipse and the gentleman who handled our check-in was very good and gave us lots of info on the places to eat in town. The lobby area was very nice. Loved the complimentary breakfast each day. They even had little to-go bags with fruit, granola bars, water, etc. to take with you if you didn't have time to have their breakfast. The room was spacious, clean, and very nice. Liked having the free parking right outside the hotel.

    5
    « Good rooms and amenities. »

    Nice room with great pillows. Not the usual stiff, thick pillows of other hotels. Just enough support and springiness. The breakfast was above average with good, varied selection of hot and cold foods. Reasonable rates.

    5
    « Excellent Stay »

    Clean, convenient, wonderful breakfast every morning. Couldn't ask for a better stay. The staff was very welcoming and helpful. The breakfast staff was extremely friendly and helpful. All went above and beyond to please the guests.

    5
    « Excellent venue for family gathering to see the eclipse »

    Family members from Wisconsin Georgia and the UK gathered for the eclipse on Aug.21st. There were thirteen of us plus two dofs. We stayed three nights and everyone was very impressed with the facility and the service. Effort was made to locate all rooms as close as possible. The rooms were clean and very comfortable and everyone was very happy with their stay.

    4
    « BW hotel in Washington, Mo. »

    Our first stay at a BW hotel was a wonderful experience. New, fresh, clean and very well maintained. Breakfast was a very good addition to our stay and it was included in our room rate. The location was easy to find and the hotel was well maintained.

    5
    « Pleasant stay »

    I was in town for a few days for my daughter's wedding at a nearby venue. The hotel was handy to things in town. The room was comfortable, the staff was friendly. It really made me feel at home and was pleasant.

  • 5
    « Always clean with helpful employees »

    I have stayed at this Best Western many times. The front desk personnel are always pleasant. The breakfast is good and the area is very clean. The rooms are also very clean, the bed and pillows are comfy and the shower is perfect. I would definitely recommend this hotel.

    5
    « Clean and comfortable »

    I stayed here for a recent business trip and found this hotel to be absolutely lovely! It is a great priced hotel, is very clean and comfortable, and the staff are friendly and helpful. The hot breakfast was exceptionally good and overall it was a good value. I would stay here again in a heartbeat and would recommend this chain to my friends.

    5
    « Very comfortable lodging »

    I travel for business a lot. I very much enjoyed my stay at this hotel - both inside and outside extremely clean. The lobby decor was very pretty. Large breakfast dining room with plenty of food to choose from (included in nightly room rate). The room itself was nice - very spacious and comfortable bed. Easy access to downtown Washington and to the highway.

    5
    « Great place to stay. Clean. Great breakfast »

    Easy access to interstate. Clean. Good value. Staff is friendly and went out of their way to be helpful. Comfortable bed and updated bathrooms. Pool and hot tub were very clean. Smaller hotel so much less noise.

    5
    « Great hotel experience! »

    Pleasantly surprised by this hotel! The front desk staff was courteous and helpful. Rooms were very clean and stocked with all amenities you could need including mini keurig, mini fridge/freezer, and microwave. Pool and hot tub were clean and uncrowded. They also have a gym and guest laundry facility. The continental breakfast was stocked with both hot and cold items including sausage, biscuits, yogurt, eggs, bacon, etc. Also they have complimentary coffee 24/7 and it is amazing!! Slept great here!!

    5
    « US Junior Girls Golf Tournament »

    The front desk staff were very helpful and informative about local restaurants and wineries. The hotel was clean and nicely appointed. The breakfast buffet was always refreshed and they had lemonade with donuts every afternoon.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear sugtraveler, Thank you for taking the time to leave us a wonderful review! Our made fresh-daily doughnuts are most definitely a guest favorite and a great way to start ones day on a sweet note! All staff was happy to have been of assistance when your team was in town for the golf tournament; we hope they enjoyed themselves immensely.

    4
    « Weekend getaway with kids »

    Very nice and clean! Great staff and rooms are quality! Reminds me of Hampton or Hilton Courtyard! Excellent we will be back. Kids loved the breakfast variety and pool is open until 11pm. Bonus with teenagers:)

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Ann L, Wow! Thank you for taking the time to leave us such a wonderful review of our staff and facility! Our indoor heated pool is a hit year round with families of teens and little ones with a hot-tub perfect for the adults! We hope you and yours will stay with us again when next in the area!

    5
    « Plus was the truth »

    In Washington for one night and needed a room. Don't usually stay at Best Westerns, but it looked like the best choice. I was more than pleasantly surprised -- I was amazed at how good this property was. Check in was prompt and friendly, room was spotless with good amenities and breakfast was far more than the usual "free breakfast." I made a couple of requests for special considerations and all were honored with a smile and in one case offers to go beyond what I had requested -- all at no charge. Not being familiar with the naming criteria for Best Westerns, I don't really know what the addition of "Plus" is supposed to mean, but in this case I would say it was a Plus Plus.

    5
    « Family Wedding Trip »

    Very clean, friendly, and accommodating. Had no issue with getting the amenities needed for our 9 mo. old. In this area, this has to be the best option for a hotel stay. A little pricey, but worth the comfort and convenience.

    4
    « Clean and comfortable »

    Clean and comfortable. Reasonable pricing. Staff I spoke to was friendly. We would stay at this hotel again. Free breakfast was decent. Stayed here while visiting some friends who live in the Washington area. This hotel meets expectations for the price point.

  • 5
    « Delightful and restful »

    This hotel is a bit off the beaten path from I-44 but worth the trip. It is quiet, peaceful and the staff is first rate, plus there's plenty of shopping across the street. I'd recommend it any time. Breakfast is ready and waiting before you hit the road again. It was a really nice beginning to our trip.

    5
    « Great place »

    We have stayed here several times as we have family that live in the area. Everyone is always nice and the rooms are clean. Breakfast is good and lots of variety. Would recommend this hotel over any in the area.

    5
    « Clean & quiet! »

    Staff are always accommodating. Rooms are clean. Beds are comfy! Breakfast is not just cold items! They have a variety of hot foods. They also have suites! We use those rooms frequently to gather with family.

    5
    « Meets high expectations »

    I've traveled for business and pleasure for 33 years and have had many interesting experiences. My experience at the Best Western in Washington, MO was one of my best and one I will look forward to when I travel the area again.

    5
    « Quality Review »

    I would recommend this Hotel to anyone. Convenient, courteous, helpful, comfortable, equipped, in working order, with a wonderful spread for breakfast. Best Westerns are usually my choice in hotels and this one did not disappoint. I was so glad it had an ironing board and iron as I really needed it. The bed was like a cloud and so very comfortable. Price was right, too!

    5
    « Great hotel »

    I have stayed at this hotel 2 times for business. It is very nice and clean and has a good hot breakfast. The beds are comfortable and the bathrooms are nice. It is in a good location with shopping across the street. I would stay here again if I am in the area.

    5
    « Amazing Hotel in Washington, MO »

    This is a clean hotel and has a great breakfast, indoor pool, hot , and a really nice patio to eat at during the breakfast. Helen is a very helpful person who was in charge of our wedding room block. Their expo center is very nice and would recommend it for a large party or meeting.

    5
    « Wonderful Experience »

    The Best Western Plus Hotel in Washington, MO was wonderful. The staff were friendly and went out of their way to be helpful to any that needed it. The room was spacious, comfortable, and clean. We felt safe and pampered! Thank you to all the staff!

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Kathy S, Thank you! Our staff enjoyed having you stay with us! Our Double Queen Family Suite is the PERFCECT room to guarantee a restful and relaxing stay; definitely leaving one feeling pampered! We all hope to see you and yours again in the near future!

    4
    « Great place to stay in Washington »

    My husband and I stayed here two nights. We had a very nice room on the lower level which was right by the indoor pool. I enjoyed the pool and was even happier that the room was quiet enough that we couldn't hear the families playing in the pool. The only problem we had was the air conditioner was not very efficient. We were having good weather so I didn't complain. I did tell them to get it checked on checkout. The breakfast was excellent

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Jane H, Thank you for taking the time to review our property! Our Double Queen Family Suites are perfect for families; with plenty of space and ideal location to our indoor pool and hot-tub! The satisfaction and comfort of our guests is always top priority. If there is ever an issue, however small or large, please let one of our desk agents know right away so as we can address the issue and guarantee a relaxing nights stay. We look forward to you and your family staying with us again in the future!

    5
    « BEST Best Western hotel »

    Checked in for a wedding. This is a very attractive hotel with beautiful interiors, great mattress, wonderful pillows, and beautiful bathroom. The breakfast was yummy with hot items like scrambled eggs, crisp bacon and sausage, biscuits and gravy. Fast, free internet.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Riff$kippy, It was wonderful having you and your family stay with us when attending the wedding celebration! There is no better way to follow-up a night of festivities, than with our full hot deluxe breakfast! We hope you will come visit the Washington area again soon!

  • 5
    « Wonderful Stay »

    We have stayed at Best Western Plus Washington several times. This lovely property offers great rooms, super comfy beds, and quality linens in a safe quiet location. We even found a Keurig machine and K-cups in our deluxe king room. Breakfast is always a treat with hot and cold items, cereal, juice, milk, yogurt, pastries, and fresh cut fruit. There are a number of restaurants close by.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Wesel78, Thank you for taking the time to leave us such a wonderful review! As always, we enjoy having you and yours stay with us when in the Washington area; we'll have hot coffee waiting for you next stay!

    5
    « A Perfect Stay for Six Nights »

    The stay was perfect; knowledgable caring staff, felt safe, modern and clean rooms + public space, convenient to shops, restaurants, and Purina Farms. It was obvious the employees enjoyed their jobs and being members of the hotel's hospitality team. .

    4
    « The Best Place to Stay in Washington, MO »

    We were in Washington, MO for a wedding, and this was one of 2 hotels available. This is a great place to stay and convenient to many restaurants, shops and the downtown area. The hotel was clean, with a great breakfast bar, indoor pool, and fitness center. The rooms were extremely quiet also.

    5
    « Best bed ever »

    This was the best sleep I have ever had in a hotel. The bed was perfect. I think Best Western hotels have a good breakfast, and this one was exceptional. It is located in wine country and a good place to stay in the area.

    4
    « Best Western Plus - Washington MO »

    Nice hotel just eight minutes from I-44 with many restaurants and nearby shopping. The staff is friendly and the breakfast was good. They also provided a grab and go bag of goodies for the road. As well as, our bed was very comfortable.

    5
    « good »

    very satify with stay would stay there again good service good breakfast good wifi nice hottub and swimming area quality stafff thats very helpful and care about your stay with them rooms are very clean smell nice have extra towels in the swimming area

    5
    « Exceptional! »

    Very comfortable and clean! Beautiful on the outside too. Friendly staff! Food was delicious. Great night's sleep. No noise. Other guests attending the wedding felt the same way. Conveniently located. Centered in the middle of a variety of shops, restaurants.

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Jackiek805, We loved having you and yours stay with us for the wedding! Our Zero Noise Tolerance policy has greatly assisted in creating a relaxing and restful environment to guarantee a greats night rest. We hope you will come and see us again soon!

    5
    « Great experience »

    Due to recent flooding I couldn't reach my home after a long day. The associate at the desk was very helpful. Found a room in a fully booked property. Nicely appointed hotel, comfortable room and a nice breakfast, excellent coffee. Great experience!!!

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear C4663VDrickb, Thank you for the wonderful review; it was a 'great experience' having you! We are so happy that our desk associate was able to find a room for you at our property, despite having been full to the brim! We look forward to your next visit to the area...hopefully there will be better weather though, so you can enjoy all Washington has to offer!

    5
    « Best hotel!! »

    I absolutely love this hotel. They have amazing beds (best night sleep ever). The breakfast is the best Continental breakfast i have ever had. Amazing customer service!!!! Very nice pool and hot tub. If you are into plants there is a nursery right behind this hotel that is the best one I have ever been too. Planets are the best looking plants I have ever seen and are very informative about their products!!! Lots things to do in this area too like wineries so many wineries. lol

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear D9818QDjuliab, Thank you for the awesome review! We happy you and yours were able to enjoy our full hot deluxe breakfast, which taste even better after having had the 'best night sleep ever'! Hillerman's Nursery and Florist at the bottom of the hill is a great spot to visit on a beautiful morning, followed by visits to wineries across the river. Montelle, Blumenhopf, and Balducci wineries are just a few local favorites. Next time you stay with us, ask our desk agents of other local attractions as they will be eager to assist in recommendations.

    4
    « Group »

    There was a group of roughly 90 ladies. Evening shift at the front desk they were awesome very helpful and kind! Over night desk lady! Very rude to some of the ladies that were in our group! Room: very up to date and comfortable! The bed was the best part! They had a million pillows on the bed!! Very clean room and the bathroom was surprisingly clean also! Pool/workout room: clean and nice also! I would totally recommend this hotel other then the over night customer service wasn't that pleasant :)

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Baby L, Thank you for the review of our property! All of our staff enjoyed having you and your group stay with us for your annual retreat! Our staff strives to make all feel welcome and have a desire to return, so as to enjoy our full hot deluxe breakfast...fitness center...indoor heated pool and hot-tub...and so much more! We all cannot wait to have your group return to our facility.

  • 5
    « Great Stay! »

    I have stayed at this hotel five times and have had a very pleasant experience each time. The staff has always been helpful in making recommendations for the best dinner spots and has always greeted me enthusiastically. The breakfast is always on-time and has a great variety of options. I would wholeheartedly recommend this hotel to anyone desiring a great place to stay!

    « BWWashington, Public Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear 601clintonj, We are glad to hear you are enjoyed your stay! Washington is FULL of tasty eateries like the Old Dutch Tavern, Cowan's, and The Blue Duck. We are 'wholeheartedly' await the next time you stay with us so as we can continue providing you with excellent service.

    5
    « Consistently great service! »

    The Washington Best Western Plus is one of our favorite places to stay overnight when we ravel between OK and MI. The property is very well maintained, it is attractive inside and out. The staff have always been very pleasant & professional, the owners & management have done a great job assembling/training this team. Rooms have always been clean & comfortable, never a problem with the hotel wi-fi. The breakfast area is always very clean,bright, and comfortable. The breakfast items prepared each morning are always fresh and tasty, they have delicious coffee - Its the perfect way to start the day! Lynn is one of our favorites at the front desk, she is a real asset to this property and always takes care of us wonderfully - Thank you! Its a short drive off of I-44 but well worth it - We highly recommend staying here

    « BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review »
    Dear Justtwobeachbums, Thank you for the all around wonderful review of our property! From Maintenance to Housekeeping.....Breakfast to Front Desk and everywhere in-between, we strive to make your stay the most comfortable! We agree, Lynn is a true asset to our team; we would not be where we are today without her. As always, we are looking forward to you and yours next visit to the area...we'll have hot coffee waiting!

    4
    « Best option in Washington, MO »

    The staff were very friendly. The price was reasonable. The hotel was clean and quiet. When you check in, they have you sign a document that you were notified of a zero tolerance policy on noise. Not sure if they had problems in the past, but our stay was very quiet and slept well. Free hot breakfast in the morning. Much better than the Super 8, which is the only other commercial hotel in this city.

    5
    « Beautiful room, comfortable beds and pillows »

    Love the colors, very soothing and relaxing. My kids loved the pool! Beds were so comfortable and the pillows too. My whole family slept soundly. The bathroom could have used an exhaust fan, but that is the ONLY complaint.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear D2608TYdeborahs, We are happy to hear you found the room and atmosphere welcoming. The indoor pool and hot tub are always a great away to end...or start the day! We all look forward to you and your family's next stay with us!

    5
    « Pleasant surprise made me visit so much better »

    I am a dyed in the wool Hilton Honors guy, I travel a lot for work and I usually only stay in a Hilton property. Well I had to be in Washington MO for 5 days. I choose at first a Homewood Suites in Chesterfield MO and thought I would drive to my destination each day. I found after getting halfway to Washington that it was going to be a task each day. I then looked in Washington at the available hotels and found this Best Western. I am usually snobish and would not even look at a Best Western. Well shame on me for being stupid. I called and a very nice man spoke with me, verified he had a room for the time I needed and at the price I wanted. I then checked out of my hotel and drove to the Best Western. I went into the desk and met the man, he let me see the room first and I found myself surprised. The hotel is very nice and clean and bright and warm feeling. The room I got was huge and very comfortable. Bed was nice and soft. Clean and fresh what a awesome hotel. Better than a lot of Hilton properties I have stayed at. I will not be so quick to dismiss a Best Western again.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Zeke0323, Wow! Thank you for such an awesome review of our property and staff! We are so happy to hear your stay was great even prior to your first step in the door, and that all was "clean and fresh"! We look forward to your next trip to the area!

    5
    « A Pleasant Surprise »

    I just drove through five hours of rain, tired and exhausted. I pulled into the Best Western Plus and was greeted by the desk clerk. She was friendly, efficient but went above and beyond that to let me know what was around the hotels,.restaurants and shopping. I love it when they go the extra mile. The rooms are huge with a separate bedroom and a living room with a small dinning table. The exercise facilities were adequate next to it was a pool and Jacuzzi. The place was clean the breakfast is what you expect from a hotel. But it was a great place to stay in Washington MO.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Walker M, Thank you for your kind review! We are pleased to hear our desk agent went above and beyond to make your stay comfortable after your long day of tiring travels. We understand how the little things are what truly mean the most and we strive to make everyone feel thouroughly welcomed. We lookforward to next time you are passing thru Washington Mo!

    4
    « Nice updated hotel »

    We stay at this hotel when visiting family. Very clean, good location, and friendly staff. It is by far the nicest option in this small town and I would not stay anywhere else when visiting. I will say the ownership knows this and prices their rooms accordingly.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear 485glennj Thank you for the kind review of our property! We are pleased to hear you enjoyed your stay; from check-in to check-out. We are looking forward to your next visit!

    4
    « Undiscovered Hostoric Downtown »

    Undiscovered historic downtown. Lots of food and shopping. Friendly staff and good accommodations. Breakfast staff extra friendly and helpful. We will stay here again when we return to the area. Lots to do in the area.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Mark G, Thank you for your kind review of our property and staff! Downtown Washington is most certainly a hidden treasure; with festivals, boutiques, and historical sights there is always something new just around the corner. We look forward to your next stay with us where we will have the opportunitly to suprass your expectations again!

    5
    « Best Westerm Plus Wedding stay »

    Very Clean, Friendly and good location. Very good breakfast and breakfast lounge area, which included big screen TV.. Fitness Center was available 24 hours. Pool and Jacuzzi. Nice lobby area that provided easy access to second floor.

    5
    « Very Nice Place »

    A great, well maintained hotel with a great location. The staff was pleasant and helpful, the room was clean and comfortable, wifi was good, bed was very comfortable and quiet, and had a nice hot breakfast.

  • 4
    « Good hotel for Business »

    Nice Hotel, friendly staff, everything you need. Breakfast was the standard fare. And you can't beat the price (free). The room was big, some water had been spilt but there was a humidifier there drying it out. I had booked the wrong week but they were able to fix that for me.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Dave, How nice to have had you visit with us and take advantage of the free hot deluxe breakfast! We hope you got a chance to sample some of the variety on the menu, but if not, it will be our pleasure to have you come again and try out our burritos, omelets, breakfast sandwiches, yogurt parfaits, and various waffle flavors and toppings. Thank you so much for your kind words, and a great review!

    5
    « 2 night stay »

    This is our 2nd time at this hotel, and I can't think of a thing wrong with it. The beds are very comfortable, the rooms are clean and spacious, the breakfast is great, the staff is friendly and welcoming.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear MJ, It's a pleasure to know you have visited with us twice and find the hotel cozy, spacious, and welcoming. We'd love to have you come for a third stay very soon!

    5
    « Clean, comfortable and wonderful »

    This property was slightly off the beaten path but well worth the few extra miles we traveled. It is new, relaxing and very well appointed. The staff was attentive to our needs. The breakfast was excellent with attendants on site. We would definitely stay here again.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jane, Our thanks to you for a warm and wonderful review! We are so glad to know your visit was relaxing and your needs were met. Please come and see us again soon.

    5
    « Overnight stop. »

    What a great place to stay after a long day touring vineyards and enjoying Oktoberfest in Hermann.Beds are comfy, as well as the pillows. Not a lot of pressure on shower. ?? but enough to get the shampoo out. Very pleasant staff. Breakfast options are fantastic. Would recommend staying here any time

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Hi Lynn! Thank you for the great review. We are glad you had the opportunity to come and enjoy the area vineyards and culture, and then to spend time relaxing with us. Your kind comments are encouraging to our staff. We'd love to have you come and stay with us again soon!

    4
    « Decent place to stay »

    I wish we had a chance to stay longer. The jacuzzi tub was amazing. The bed was comfortable. We slept in so we didn't get to partake in the hot breakfast. The gentleman at the front desk when we checked in was very cold and seemed like he didn't want to be there, but the woman who was at the front desk was very pleasant.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Sarah, Thank you for the review! I do apologize for your check-in experience, though - you were checked in by a very hard-working, kind, and wonderful person who puts in a lot of hours and carries a lot of responsibility here. He was covering another person's overnight shift after already putting in a full day, so you met him at a time when he was exhausted and needed rest. Next time we hope you will plan to stay a little longer. We'd love for you to have a chance to enjoy our hot deluxe breakfast, and get a little more Jacuzzi time!

    5
    « Excellent Hotel and Staff! »

    Our rooms were just perfect, clean and convenient! The staff was way beyond expectation, offering us any help we might need, smiling each time we entered and exited, and they even took some family photos of us. I would stay at this hotel again in a second!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Lisa, Thank you so much for the enthusiastic thumbs up. This is truly motivating for us. We would be delighted to have you come again!

    5
    « Great location & Hotel »

    We spent 4 nights here...came to do the wine tours. We stayed in one of the large suites and loved our room. It was in the lower level, across from the pool and hot tub... door to the outside was close. Free breakfast was very good, great selection Hotel is very clean and attractive and located by great shopping and close to downtown Washington. Staff was very friendly and helpful. Highly recommend.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jan, What a pleasure to read your review this morning! We're glad you got to come and take advantage of the area wineries, our downtown, and especially our hotel. I'm glad you liked our large suite near the pool and hot deluxe breakfast, too. Our staff appreciates your kind comments and recommendation. Makes the hard work worth the effort! We look forward to having you come again.

    4
    « Great Place, Great Price »

    The staff really treats you well. They remember me and great me like an old friend. The bed is comfy and the pillows are the best. The room is clean and the breakfast is pretty good. I would definitely recommend this hotel.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Kathy, Thank you so much for the kind words. Our staff values our guests and enjoys making lasting relationships. We love to see friendly faces coming back again and again! I'm glad you find the beds and pillows are comfy and the breakfast pretty good. A lot of effort goes into seeing what works and what doesn't, so we are pleased to receive the positive feedback. Thank you for your patronage and recommendation. We will see you next time!

    5
    « Great friendly place »

    We stayed while visiting family with our 2 small kids. The room super clean and the staff is awesome! Lots of little extras like 24-hour coffee at the desk were much appreciated for these parents of toddlers! Huge shopping center right across the street with a Target. We will stay again for sure.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Amanda, We are so glad to know you had a wonderful stay with us and found us both great and friendly! The staff delights in making guests cozy and comfortable and are always attune to any detail to accomplish that goal. Thank you for the kind review and we would love to see you and your family again soon.

    4
    « Nice Hotel-except a few ants on a dresser »

    Other than a few ants on one dresser in the room-the hotel was fine. We had several rooms for a wedding near by and they were very helpful and the breakfast was pretty good. Room was nice and big with kitchenette items-sitting area. Worked out well for us.

  • 5
    « Warm welcome »

    Clean rooms. Friendly staff. Well lit parking area. Comfy beds. Made me feel right at home. The Grab n Go breakfast bag is a great thing for anyone not having time to enjoy the hot breakfast. I always try to stay here when I need to be in town.

    4
    « Quite, comfortable and relaxing after a long day of sightseeing »

    The check in was fast, guest services agent was very helpful. Room was quite and comfortable. Recommend top floor and cool air at 68 degrees. Shower doesn't have enough water pressure. Coffee maker in the room helps with early morning head start.

    5
    « Wonderful Getaway »

    This hotel was wonderful. The room was very clean and had nice decor. The "free" breakfast was good for it being free. It had plenty of choices of both cold and hot items. The staff was very friendly. I would recommend this hotel for anyone who wants a nice clean place to stay at a great price. We will definitely stay here again if in the area. Washington is a really nice town and we found some really good restaurants in the area.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Patricia, It was wonderful to read your review of our hotel. Thank you for your commendation of both the hotel and our lovely town! We are very proud of it and the community. I'm also glad you liked our hot deluxe breakfast as we have worked hard to figure out what our guests like and don't like and have made changes to accommodate those preferences. How wonderful to know you'll visit us again when in the area! We hope you'll come out and enjoy some of the festivals and wineries on your next trip to town - there's always so much to do.

    5
    « Excellant stay at Washington Hotel »

    Our stay at the Washington Best Western Hotel in Washington, Missouri was great. The people were very helpful and very nice. The breakfast was good and such a good selection of food. The room was very clean. We always stay at this hotel when we are in Washington, Mo.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Clifford, Thank you for making Best Western Plus, Washington Hotel your place to stay while in town, and for the kind compliments. Our staff puts a great deal of effort into making your stay great and we would love to have you be our guest for years to come!

    5
    « Best Western Plus Washington, MO »

    We stayed here for our nieces wedding. The employees went out of their way to help us wiith anything we needed. The breakfast was awesome as well as the rooms, etc. The only downside was that all the vending machines were out of order. But they had a snack store by the front desk where we could buy drinks and snacks.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear James, Having you here for your niece's wedding was a pleasure! We are happy to know you were treated well and that you enjoyed the awesome breakfast and rooms. Our vending machines are not out of order - they are actually not in use since we opened our "candy closet" which provides many more options than the vending machines :) If you should ever be in the area again, we'd love to have you stay with us. Many thanks!

    5
    « As good as it Gets!!! »

    Excellent service at Front Desk, very helpful, very informative, Room was nice size even with King Size Bed, Bed very comfortable, plenty of Pillows, Bathroom was very clean and plenty of towels, Mag. Mirror was a nice touch with wife and the hair dryer was a Good one the wife loved it. Overall great experience

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear hobo598, Our staff works very hard to make sure our guests have a great experience with us and reviews like yours are a great encouragement! Thank you. We're glad you found the room very comfortable and the staff to be knowledgeable and helpful. Please let Mrs. Hobo know we are glad she liked the added touch of make-up mirror and good hair dryer and that we'd love to have you both come again soon.

    5
    « Clean and Happy! »

    Very clean hotel in the center of Washington, MO. Hotel staff was accommodating and the breakfast made me happy each morning.The room was decorated nicely and beds were comfortable. The hotel was surprisingly a diamond in the rough.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Lisa, Thank you so much for a kind review! We are delighted to be considered a "diamond in the rough!" So glad you also liked our breakfast variety and comfortable beds. Please don't make yourself scarce - we'd like to see you again.

    5
    « Last minute hotel »

    Wonderful service and rooms, dogs were allowed which was such a lifesaver and for an amazing price. Also love that Denny's is in the same lot . The rooms had a beautiful modern look to them that made them so unique

    5
    « Great Service and Nice rooms »

    This location was a great experience, beds were extremely comfortable, bathrooms were modeled well and the staff was attentive. To add, they provided a warm breakfast of bacon, sausage, eggs, biscuits and gravy, and they had a waffle maker. Surprisingly, there was also a pool and a hot tub. Great job guys.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear tschlenger, Thank you so much! It means the world to our staff to receive such encouraging words. We are glad you found the beds extremely comfortable, the breakfast warm, and that you had a great experience. It would be our pleasure to have you come again soon.

    5
    « Very nice hotel »

    We stayed at this hotel for a wedding. The hotel was very clean. We also enjoyed the hot tub. The pool area was very nice and also clean. The location is very easy to get in and out of. I recommend this hotel!!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Kris, Thank you so much for your kind review! We are glad your visit was convenient and enjoyable, and your recommendation is very much appreciated.

  • 5
    « Fun romantic getaway »

    We received excellent service the entire time we were there and that made our weekend even better. The room was spacious and very clean. We used both the pool and the hot tub and the area was very neat and clean as well. The breakfast was adequate and the eating area was very inviting. I would recommend this hotel to anyone who wants to spend time in Missouri wine country.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear David, It's such a pleasure to learn your fun, romantic getaway was enhanced by excellent service, cleanliness, and an inviting atmosphere here at Best Western Plus, Washington! Thank you so much for the kind review and recommendation. We would love to be your getaway spot again and hope to see you soon.

    5
    « Very Nice »

    The room was very clean and the beds were very comfortable. The staff could not have been more helpful. Enjoyed the breakfast (hot and cold) choices. Back away from the hwy enough that there was no traffic noise.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Carolyn, We are so happy your visit with us was comfortable and well supported, and that you enjoyed our breakfast variety. It's always a pleasure to hear positive and encouraging comments from our guests. We would be delighted to have you come again very soon!

    5
    « Great hotel »

    This is very nice well run hotel in every way. It has a helpful, polite staff, beautiful well maintained quiet rooms, comfortable beds and a great hot full breakfast with a wide variety of items to choose from.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear clsof62, Your kind review is so appreciated and a great encouragement to all our staff. We work hard to make you comfortable to ensure a great experience and a lasting relationship! We look forward to seeing you next time.

    4
    « Good but staff cleaning is noisy in evening »

    Generally a good hotel, but on last visit staff was cleaning rooms at 8pm, creating a lot of noise. Hotel is clean. Staff is pleasant and helpful. Would stay here again, because their aren't many other options.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Dennis, We are so glad you have found our hotel clean and the staff pleasant and helpful! It is unusual for our staff to be working at 8pm and your experience was not typical. If you ever have any issues with your hotel, please be sure to inform the front desk right away. Almost any problem can be immediately resolved. We look forward to seeing you next time.

    5
    « Great hotel »

    Very nice decor and amenities, breakfast was nice - hot and cold items available. Many places try to have breakfast portion as cheaply as possible, but not the case here. Staff very friendly and helpful. Will definitely seek out another Best Western Plus Hotel again!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Nicole, Thank you so much for the review! We are pleased you enjoyed our décor and amenities, along with our hot deluxe breakfast. Our dedicated team cares very much about our guests and believes in providing excellent quality and a superior experience. We are so glad to have your patronage and look forward to your next visit!

    2
    « Poor service for the money. »

    We use BW quite a lot while traveling in the US. This hotel is one of the most expensive we have used. The appearance and amenities are above average. However, the service was below expectations. We have had much better experiences at other BWs for far less money.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Robert, We are pleased to know you found our property's appearance and amenities above average, but are sorry you found the service below your expectations. This is not typical of our hotel as our many positive reviews will show. Please always be sure to inform the front desk of any issues that may arise during your hotel stays, as most problems can be resolved right away and we are happy to ensure that our customers have a great stay with us. In regards to our rates, they are set at mid-range for our area, being neither the highest nor the lowest, and are commensurate with the current local market. We hope you will consider staying with us again as we'd like to have another opportunity to provide you with a superior experience!

    3
    « Weekend Getaway »

    The hotel is very nice and clean. The staff is very unfriendly. Breakfast service was poor. Food was good but they were out of everything. Location was good close to shopping and downtown was easy to get to.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Wanda, Thank you for the kind words shared in your review. Our staff works hard to make sure your room is ship-shape, but also to make sure you have a great experience with us. This was not the case this past weekend, however, and there were some serious failures on our part that do not reflect what is typical of our hotel and staff. The issues that arose during your stay were utterly unacceptable and affected us a great deal. Steps have been taken to assure that we will not experience a weekend like this again. It was the first time, and it will be the last. Please accept our apologies. We would very much like to have you come again and receive the excellent service and quality amenities that we are known for.

    5
    « Best Western PLUS!!!!! »

    Same review as always!! Awesome stay!! Awesome staff!! Beautiful hotel!! Could live there!! Keep up the great work!! In room hot tubs are the best!! Quiet facility!! Max star rating!!! I will certainly stay here again!!!!!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear winonam427, Your kind words are so encouraging to a hard-working and caring staff! It means a great deal to us to provide the kind of stay for all our guests that you rave about here in your review. Thank you so much! We look forward to seeing you next time :)

    3
    « Nothing special »

    I reserved a room with a king bed and sofa bed. I got a king bed. I asked for the room I requested and was told they were booked but could do a roll in bed. They said they would bring it right up. Thirty minutes later it still was not there so we left for dinner. When we came back it still was not there. The bed was hard. Maybe some will like that but I didn't. The breakfast was average hotel breakfast. I paid one hundred thirty four for the room and I feel it was over priced. However it was clean.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Brandi, I am sorry your experience with us was nothing special. We strive to make all our guests' stays very special and pleasant. We care very much that your room was not what you requested, so in looking up the reservation, we found that a third party of another third party vendor had booked your room. Just as a future reference, when booking through third party vendors, please always follow up with the hotel directly to make sure your reservation is correct. The hotel will only know what the third party vendors provide, and if that is incorrect, it will not be known until the guest informs us. In regards to the rollaway, I am sorry you found it too hard and that it was not delivered in a timely fashion. This matter will be addressed with our staff to ensure that rollaways are always provided promptly. I hope you will afford us another opportunity to provide you with a great experience at our hotel, and also to give you another look at all the wonderful and varied breakfast choices we have to offer for our hot, deluxe breakfast.

    5
    « Great Customer Service »

    Usually I would not give such a high rating to a chain hotel, but the customer service here really sends it over the top. We were making a LONG cross country trip on US 50 and were looking for a place to stay. There really is not a whole lot available on this stretch of the road. I had read some info on Washington, Missouri and being a sucker for historical towns, decided to leave US 50 and head in that direction. We called ahead, and they had a room available. The young lady at the desk who checked us in was friendly, helpful, courteous and professional. We asked if there was anyplace to eat that was NOT a chain restaurant. She recommended a place in the historical section, offered to make a reservation for us, and gave us excellent directions to get there. (The restaurant was a great choice) She also was able do direct us to a convenience store / gas station that sold wine and was right across the street. The hotel overall looks fresh and modern. There were plenty of convenient outlets in the room for the electronics. Our bed was comfortable and everything was clean. The WiFi was free and fairly fast. Breakfast was included in the price and was pretty good with a nice variety of hot and cold items. The dining and lobby area are all nicely appointed and very comfortable. This is a great choice for the area.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Nancy, How pleasant to know our charming little historic town drew you into our area and hotel! I am pleased that our friendly front desk clerk was able to direct you to one of the area's top restaurants, as well as a convenient location for wine. It's good to read here that your stay was comfortable and your needs met. We would be honored to have you stay with us again whenever traversing through our area!

  • 5
    « Friendliest Hosts, Beautiful Rooms »

    The building was beautiful, most every employee had a happy face and tone to their voice, the bed and pillows were EXTREMELY comfortable (seriously, I always bring my own pillows since hotel pillows are usually crap, but they were wonderful and firm, albeit a bit small/square), and our room was clean, tidy, and perfect. Normally when she stays in a hotel, my girlfriend is tempted to go out and buy sheets, and she searches every nook and cranny of the room to find what housekeeping missed... and boy has she found some interesting things. But we walked into our room and there wasn't a single issue. The sheets and pillow cases were a crisp and perfect white, our window had a lovely view, there wasn't a speck of dust anywhere, no smell or scent of any kind. It was one of the best, if not the best, hotel experiences I've experienced.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Kaitlyn, Thank you so much for your review! It means a lot to us to be able to provide this kind of experience for our guests. A lot of care and attention to detail is put forth by all staff members to make sure our guests are comfortable and well cared for. We hope you will come back and stay with us in the future!

    5
    « Great place to stay »

    This hotel is consistently marvelous. I have stayed here several times, and each stay has been pleasant, with friendly staff and clean, fresh-smelling rooms. The location is perfect, and I appreciate the availability of the pool and fitness center. I also like that the internet requires passwords which are provided upon check-in.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Senora, How wonderful to know your experience with us is not only marvelous and pleasant, but CONSISTENT! Our staff works very hard to make this hotel a place our guests can count on for cleanliness, friendly service, and reliable amenities. Thank you for being a valued and loyal guest. See you next time!

    5
    « Missouri Wedding »

    The hotel and staff were exceptional. They made our stay more enjoyable. They communicated well and were very friendly. The staff greeted us every time we walked out or in. And, were very helpful when we asked about local places to eat and shop. It was one of the best stays that we have had in a hotel. We really enjoyed it!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Dennis, Thank you for the kind comments! Our staff works hard to make sure all our guests have a great stay with us. We are very glad to have been able to meet your needs and that you had one of the best hotel stays right here at Best Western Plus, Washington!

    5
    « Excellent hotel »

    The hotel is one of the best I've stayed at for price, comfort and breakfast variety. The breakfast staff was friendly. The internet was strong and fast. The pool was a bit cold for me, but the kids didn't mind.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear David, Thank you for the wonderful review! We are pleased to know we were able to offer you and your family a comfortable stay with a fast internet speed and a wonderful breakfast variety for a great price. Thank you for commenting on the pool temperature as well. This helps us when monitoring for equipment failure, and allows us to identify problems to make prompt corrections or repairs. We'd be delighted to have you keep us in mind during your next family trip so that we may provide you with exceptional service again.

    5
    « Best Western motel review »

    This Best Western was very clean and bright! Checkin and express checkout was a breeze. The staff was very professional and courteous. The breakfast was fabulous! They had a large full service breakfast. Sausage gravy and biscuits, bacon, omelets, bagels, danish, and other items. Everything was Fabulous!! I would return and I would very much recommend this location to all.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Deborah, Thank you for the great review! It is always a pleasure to receive positive feedback from our guests. We strive to deliver clean rooms, a great breakfast and friendly service, and look forward to providing the same quality experience on your next visit. Thank you also for your recommendation that others stay here, and we hope to see you again very soon!

    5
    « The Plus in the name says it all! »

    First time I have stayed in a Best Western Plus and as I travel throughout the USA I am certainly going to look for a Plus in the name of the Best Western. I would rate this Hotel to a Marriott or Hilton Hotel! Service was great and I think I would stay here for the breakfast alone.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Peter, What a wonderful review! To be favorably measured against the high-class Marriott and Hilton hotels is quite the reward - thank you. We are well pleased to learn you had a great visit with us and enjoyed our hot deluxe breakfast. It would be our pleasure to have you stay with us again the next time you come to town.

    5
    « We love this hotel! »

    My husband and I stay at this hotel every couple of months visiting family. It's clean, quiet at night and the staff is very friendly. It is also a great location, close to shopping, restaurants and a movie theater.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Diana, As far as gems go, I would say we have one right here in Best Western Plus, Washington! The convenience to town and everything a traveler would need within a few minutes' walk or drive, makes our hotel a perfect destination for our corporate and vacationing guests. We are delighted you can make happy memories when you come and hang out with the kids, swim, shop, take in a show, and go out for a great dinner. We'd love to have you for many years to come!

    5
    « Exceeded our expectations! »

    The staff, Greg, Lynn, Dawn and Amanda went way above and beyond to make sure that my out of town relatives were well taken care of. They were in town for a funeral and the compassion and care that they showed our family was far and above our expectations. The hotel is absolutely beautiful and everyone was so friendly, that it really made me proud to be able to have my relatives stay there. Thank you to all!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear jfspaunhorst, Thank you so much for the kind review! While we are sorry for the reason for your family's visit to town, we are well pleased to have been able to provide you all with a comfortable and comforting retreat. It makes us proud as well to receive such a high commendation. We would be honored to be your family's hotel of choice whenever they are in town.

    5
    « Great place to stay! »

    Impressive place to stay, rooms great, breakfast wonderful with great variety, staff very helpful and willing to clean your room thoroughly even if you are staying more that one day. Fitness room up to date and private. Pool area nice. Location convenient to everything in Washington.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Romergirl, We are so glad to know you were impressed and found the rooms and breakfast to your liking. Our staff is dedicated to making sure your stay is as comfortable and cozy as possible. It is also great to know our location met your desire for convenience to the city. We'd be very glad to have you come visit us again whenever you are in town!

    5
    « Nice hotel »

    Clean, quiet, helpful staff. New. Room was spacious and bed comfortable. We were attending an event at Purina Farms. It was a short drive to get there. Breakfast was good, typical hot breakfast for Best Western. They had a strict noise policy, which I appreciate

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Heather, Thank you so much for your review and kind comments. We are pleased to be able to offer clean, spacious, and comfortable accommodations so close to Purina Farms. We're also proud of our noise policy which is strictly enforced so that our guests can enjoy what we offer best - a good night's rest! We would be happy to have you visit us again the next time you come to a Purina Farms event!

  • 4
    « Great place to stay when traveling with dogs along the MO wine trail »

    There aren't many places to stay in the area. We were traveling from St. Louis to Kansas City for work but didn't want to stay in a hotel over Memorial Day weekend. Someone in KC suggested the MO Wine Trail. We were traveling for 3 weeks with 2 big Labrador Retrievers so finding dog friendly lodging and restaurants along the MO wine trail took a bit of pre-planning. The Best Western is a nice hotel to stay at and it's pet friendly with a small pet fee. The rooms are spacious and and the beds are comfy. It was the best night's sleep I had during my 3 weeks of travel. I enjoyed the Washington area with all the wineries nearby. There were lots of wedding parties staying at the hotel. We saw two brides leaving the hotel when we were checking in. There is a great grassy area to take your pets to potty near the hotel. Although one dog came back with a turtle in his mouth. My husband told me to go over to a tree where he put the turtle and as I bent my head over to look for the turtle I saw a big black snake. I screamed, jumped, ran back to the hotel parking lot and left the dogs over in the grassy patch!!!! The hotel reservation staff said the nursery draws snakes and turtles for food. So my advice is if you take your pets across the street to the grassy area near the trees watch out for black snakes! The hot breakfast was nice in the morning and has an outdoor patio to sit on. We used the fitness room and the pool area during our stay too. We were only there for one night but really enjoyed the hotel.

    5
    « No worries funeral call »

    This is the best Best Western we have stayed at. The Saddle Brook BW in OK is second. The front desk staff are friendly, courteous and knowledgeable about the area. The room staff were working hard all the time, with the two weddings and a funeral (not a title of a movie, we were there for the funeral] our room was clean and ready for each time we returned. I would highly recommend this BW hotel.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Kim, While we are sorry for the reason for your visit with us, it was our pleasure to serve you and your loved ones and to make sure your stay was comfortable. Thank you so much for the kind words for our office and housekeeping staff, and for the recommendation to other travelers. We would love to have you again should you be in the area - this time to take advantage of the wonderful attractions, such as the Katy Trail, our Historic Downtown, the many fabulous wineries, and fairs and festivals!

    5
    « Wonderful »

    Our stay was wonderful. We were there for a family wedding. They had all the amenities we needed. It was very clean and comfortable. Staff was very helpful and friendly. Rooms were very comfortable and bathrooms were large which made it easy for two people to be there at the same time. Very nice stay.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Bill, We are so appreciative of the kind comments regarding your stay and that your visit was wonderful! It is exciting that guests like yourself were able to enjoy all the amenities and accommodations we have to offer. Your feedback will be shared among the entire team and will provide great encouragement to continue the hard work put in by each staff member. Should you ever be in town again, please plan to stay with us - we'd love to have you!

    4
    « Wedding destination »

    The Best Western was a great choice to stay in Washington, MO. The service was great and the rooms clean. I would definitely stay there again. I grabbed a to go breakfast on my way out. It was just enough.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Rebecca, We are so glad to have been a great choice for you during your visit. We strive to deliver clean rooms, a great breakfast and friendly service, and look forward to providing the same quality experience on your next trip to town. See you then!

    5
    « Clean, conveniently located, with helpful staff and a decent breakfast »

    This is a nice place to send guests when I have too many visitors to put up in my home. The beds are comfortable, the rooms smell fresh and are clean, and there are no problems with the utilities. The breakfast was decent, and I was close to the events I was attending in town.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Senora, Thank you so much for considering us for your guests' accommodations. It's an honor to be your preferred hotel when they come to visit and we'd love to continue to be there for you and your loved ones for years to come!

    5
    « Best Best Western we have stayed at »

    The staff was friendly and accommodating. We were there for a wedding and our kids wanted to swim. They were gracious enough to allow for our last minute request of a late check out so they could play in the pool. The rooms were very clean; even the remote control for the TV was in a bag stating that it was clean.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Christine, Thank you for the kind comments about our hotel and staff members. We are delighted to know you had a great experience while staying with us and got a chance to make use of the pool. If you're ever in the area again, we'd love to have you back!

    4
    « nice place to stay »

    In town of Washington Missouri for one night, the Best western was a very nice place to stay. Everything we needed nice breakfast clean rooms, clean bathrooms, hallways and common areas nice too. Not sure what else to say, give it a try.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear N2974IIjameso, Thank you for choosing our hotel during your trip. We strive to deliver quality rooms and exceptional service. It is always a compliment to know when someone has had a great experience while staying with us and we look forward to providing you with the same great experience on your next visit!

    4
    « Extremely Nice Hotel »

    The Best Western was very clean, well kept property/building; with clean, comfortable rooms. I was very pleased with my stay. The free, hot breakfast was very good. The hotel staff were extremely helpful and friendly.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Ryan, Thank you for taking the time to review our hotel and share your experience with us. It is always a pleasure to receive positive feedback. We strive to deliver clean rooms, a great breakfast and friendly service, and look forward to providing you the same quality experience on your next visit. Please come again soon!

    5
    « Great stay!! »

    This is our third time to stay at this hotel. The staff is always very friendly and helpful. The rooms are very clean and well furnished. The breakfast is very good with a good variety of hot and cold items. We will continue to stay at this hotel when we travel to Washington, MO.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Kathy, It is always a compliment to know when someone has had a great experience while staying with us and we are honored to be your preferred hotel when visiting the area. We hope to deliver outstanding accommodations to you and your family during future visits for years to come.

    4
    « Family wedding »

    In town for a family wedding. Hotel was very nice, clean and friendly staff. Breakfast was very good. Great location. The small banquet center next door is a wonderful place to hold an event. We had a family welcome night there so both family could meet each other.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear gerdsag, It was a pleasure having the two families here to celebrate the union of your family members. We are delighted to have been able to provide a beautiful banquet space for your Welcome Party, and a hot deluxe breakfast each morning to start the celebrations off right. We thank you so much for your kind review and would be happy to have your families visit with us again the next time you come to visit our neck of the woods.

  • 5
    « Best in show »

    This was by far the best motel in the past 7 years. The staff was excellent and far above the regular expected service. We were met at the door and knew the questions to ask to meet our expectations. We had received an E mail a couple of days before we began our journey. Check-in was wonderful and our room was the best from top to bottom. Each time we met an employee they greeted us and answered our every question. This was the first time a breakfast attendant did not have to rush off to attend to some other task.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Roy, Thank you for your wonderful feedback! Your survey responses serve as an encouragement to all of our staff. We strive to deliver clean rooms, a great breakfast and friendly service, and we look forward to providing the same quality experience on your next visit.

    5
    « Great place to stay »

    I am a Gold Hilton Honors member and this hotel is better than some Hampton Inn's I have stayed. Breakfast food and area were exceptionally well cared for. Rooms were very clean and spacious and bed was very comfortable.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Dana, Thank you! What an honor to receive a review from a member of Hilton Hotels and be so favorably compared to a Hampton! We are pleased to have been able to deliver superior service and accommodations for your stay while here in Washington and we'd be delighted to have you visit us again during your next trip into town.

    5
    « Best Western Plus Motel »

    My friends and I were very pleased with our stay in this motel. Rooms were nice and complete with TV, microwave, and refrigerator. Excellent complete breakfast. I thought it was a bit expensive for such a small town in Missouri however.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Norma, Thank you for your review. We are delighted you and your friends enjoyed the hotel with its amenities and hot deluxe breakfast. Our community, some 39,000 strong, is a popular destination for weddings, vacationers, and culture-seekers. Washington rests in the heart of wine country and its convenience to the big city, its fairs, festivals, historicity, vineyards, and specialty industries draw many thousands of business and pleasure travelers annually. We are so glad to have had you as one of the visitors to our charming neck of the woods, and we'd love for you to come back and take advantage of the many attractions our town has to offer. We'd be honored to become one of your favorite getaways!

    5
    « Enjoyed »

    Very Clean and Welcoming Staff , Rooms are Spacious, Jetted Whirlpool in Room was also Excellent. Has Fridge, microwave and Keurig in room. Good Breakfast Selection . Pool and Spa was a relaxing blessing. Easy Parking and accessible . Would recommend and return with family .

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Novelette, It was a pleasure having you! We are glad to know your stay with us was relaxing, and that you enjoyed your room's amenities and our hot deluxe breakfast. We'd love to have you come back for a family getaway when you can take advantage of the many local attractions, such as the Town & Country Fair, Six Flags, or the wineries!

    5
    « A nice respite for an action packed vacation! »

    My boyfriend and I took a weekend trip to the St. Louis Area to visit Six Flags and the Zoo. We were looking for comfort and value. We found it here! The bed and pillows were amazing and the breakfast was great too. We both loved the "BW" logoed waffle iron. So cute! The décor was stunning and truly top notch. I felt like I was in a Hilton! It's about 40 mins. away from the zoo and only 20 from Six Flags. All the convenience of being in the city without the noise and confusion. Good job guys, we'll be back next year for sure!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Emily, Thank you so much for the great review! You're right about the convenience the quiet community of Washington offers travelers when visiting St. Louis attractions. We are an easy drive from great places like Grant's Farm, The Daniel Boone Home, and Historic St. Charles, as well as fun vacation spots like Six Flags, Forest Park, the Arch, and Cardinals Baseball Stadium. We would love to have you back next year to take advantage of all St. Louis has to offer, along with the all comfort and coziness of Best Western Plus, Washington Hotel. See you then!

    5
    « Great hotel »

    We recently stayed here while heading to several spots on a road trip through the Midwest. What a nice surprise as property is quite new, easy access, spacious rooms. Hotel staff very friendly, and service focused. Breakfast was inline with normal free breakfasts, but community room is spacious and nicely furnished. WiFi is good and channel selection on tv is very good. Great choice and you won't be disappointed!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear David, Thank you for choosing our hotel during your trip and for complementing our property so highly. We strive to deliver quality rooms and exceptional service and are pleased to know our hotel turned out to be a nice surprise for your road trip. Now you'll have to stop in again on your way back! Happy travels :)

    5
    « Great Hotel »

    This was BY FAR the nicest Best Western Hotel I've ever stayed in - maybe because it was a Best Western PLUS. The rooms, beds, bathrooms were lovely- more like a Hampton or a Hilton. Immaculate. Breakfast was great. They offered: make your own waffle, sausage patties, bacon, scrambled eggs, biscuits and gravy, fresh fruit, cut up fresh fruit, yogurt and toppings, toast, bagels, coffee, milk, and juice. If I could, I'd give them 10 stars. While we were there visiting family, we also went to several wineries. The rooms have a nice size refrigerator too.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jan, Don't forget the fresh-baked-every-morning DONUTS and hardy, mouth-watering BREAKFAST BURRITOS! We are so glad you liked our breakfast, and yes, we confess we are striving to be as good, even better, than our competitors. Your 10 stars take us to the moon and back - thank you! Your comments are greatly appreciated and an encouragement to a hard-working, conscientious staff. We're also glad you had an opportunity to visit the beautiful wineries in our area and that the fridge was big enough to hold all the goodies you brought back with you. We hope to have you again very soon :)

    5
    « Rehearsal dinner and family overnight accommodations »

    We reached out to this venue to have our rehearsal dinner in the banquet hall. It was the best decision. Dawn was extremely professional, caring, and very organized. We were able to rent this space to have our rehearsal dinner and bring in our own catering and alcohol. The facility clean, spacious, and literally perfect for what we needed. We were not looking for an extremely fancy or over priced location. You can definitely dress up this venue for a fancy rehearsal dinner but I didn't feel the need because it was perfect just the way it was decorated and set up. Dawn and her staff were very responsive and accommodating with all requests and questions. We were able to stay there with our family and friends and enjoy the entire night. Thank you best western plus staff for all you do! I highly recommend to anyone who asks.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear KMarinelli, Thank you so much for the awesome review and comments for our staff. We are very pleased to have been able to meet your needs for your rehearsal dinner and overnight accommodations. Our staff highly values providing a superior experience for our guests and part of that success comes from great guests like yourself. Working with you was our pleasure and we would love to have you and your family come back for any future get-togethers you may have!

    5
    « Excellent Hotel »

    This is the first time we have stayed in this hotel an we were thoroughly impressed. Staff was excellent, room was above and beyond the normal hotel suite and breakfast was awesome. Will definately look into more Best Western Plus hotels in the future.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jeri, Thank you so much for the wonderful review! We are delighted to know you found the staff and services above and beyond. It's great to know we have earned your loyalty to our brand. We look forward to seeing you next time you are in town!

    5
    « Enjoyable »

    Truly enjoyed our stay at Best Western Plus in Washington, Mo. We plan to visit again for a long weekend and winery tour. This is the ideal location to visit as it is easy access from I44. The staff were very helpful and friendly. Any questions we had were quickly answered. Their recommendations for local flavor were on target. Room was large, beds were so comfortable, amenities were outstanding. Hot tub, swimming pool, workout area and breakfast. We thought it was very easy to find and had no problems coming and going as we explored.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Kay, We are so pleased you enjoyed your stay and that you plan to come again for a long weekend. Truly, the Washington area with its wineries and community happenings make for a pleasant getaway! Thank you very much for the kind words to our staff, and for a super review. We look forward to having you again very soon.

  • 5
    « Great experience »

    Had a group of 14 ladies stay there for a girlfriends weekend, and the staff could not have been more accommodating. Rooms were very clean and comfortable. Breakfast was great. I would recommend this to anyone for their stay.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Geri, Thank you so much for a kind review. We were delighted to have your group stay with us. Girls' Weekend looked like it was a lot of fun and we hope you also thoroughly enjoyed the winery tour and banquet hall. We would love to see you again for Girls' Weekend next year!

    5
    « Best Spot in Washington »

    Best combination of facilities, quality and price in the Washington, MO area. Very friendly staff, well maintained, quiet and well run. I stay here every time I'm in town regardless of cheaper options because it let's me spend time with the people I came to see with solid rest, in a relaxed state and knowing I have a great place to bring people to in order to hang out, swim or order a pizza.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Matthew, Your review is incredibly appreciated! It reflects our main goal - to provide SOLID REST and a RELAXED STATE. Thank you so much for those words and for making us your first choice in hotel accommodations! We are honored to be your preferred hotel when visiting the area and are proud to deliver the best combination of facilities, quality, and price. Your feedback will be shared among the entire team and will provide great encouragement to continue the hard work put in by each staff member. We look forward to having you come to hang out with us again, swim, and order a pizza very soon!

    4
    « Accommodating and friendly staff »

    The staff went out of their way to retrieve something from my room when I left it by accident. The rooms are clean and very nice, the beds are very comfortable and decent prices. There is a walmart just across the street for travelers that need extra supplies or forgot something.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Colleen, Thank you for your wonderful feedback. It is a pleasure to know you found the hotel clean, nice, and comfortable with decent prices, and found our location convenient to the shopping centers while visiting the area. We would love to have you come visit us again very soon!

    5
    « Great well maintained home away from home »

    This location is very well maintained and supplies most anything you might think about needing. The staff was great and the place looks new. They were putting new patio furniture together while we were there. Very comfortable.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Suzette, Thank you for taking the time to review our hotel and share your experience with us. Our goal is to provide outstanding accommodations with all the amenities a hotel can offer in order to make your stay as comfortable as possible, and we look forward to providing the same quality experience on your next visit. We'd like for you to take advantage of the new patio furniture since it's now all put together and creates an extra, inviting lounge space that outdoor lovers will enjoy! See you next time!

    5
    « Great property »

    We overnighted at this property. The bed was good, the place was very clean, there were good selections at the breakfast and it was quiet. It was a great place and a good value. The front desk staff was very helpful and welcoming.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Thank you for choosing our hotel during your trip. We are excited to see your great review on our hotel and would like to thank you for taking the time to complete it. Your feedback will be shared among the entire team and will provide great encouragement to continue the hard work put in by each staff member. Please visit us again soon!

    5
    « Wonderful stay »

    The accommodations were wonderful; the room spacious and clean, the hallways clean and no offensive odors, the breakfast room and food were wonderful, the laundry room very well kept up... Overall a very nice stay. I want to particularly point out the staff members who were so nice, friendly and helpful: Keasha, Helen, Greg, Jessica, Brenda and Amanda.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Thank you for complementing our hotel and staff members! It is always appreciated when a guest values the hard work put in to our property. We strive to deliver clean rooms and friendly service, and we look forward to providing the same quality experience on your next visit.

    5
    « Very nice hotel »

    As a business traveler, I had an excellent experience at this hotel. Excellent staff, nice modern décor, comfortable heating system, quiet and very accommodating for a business traveler. Also a great value.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Debra, Thank you for taking the time to review our hotel and share your experience with us. We are pleased to have been able to deliver superior service and accommodations for your stay while here on business, and we look forward to having you again soon!

    5
    « Nice Hotel! »

    I stayed in this motel Nov. 2012 as a Sleep Inn. I was pleasantly surprised with the remodeling and upgrades put in the rooms. I was also pleasantly surprised how clean the entire motel was. The staff was friendly. The price is low considering the amenities.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Lisa, We are so pleased to know that you enjoyed the full renovations we have completed at our hotel. It is exciting that guests like yourself were able to enjoy all the amenities and accommodations we have to offer. Thank you for sharing your experience with us and the general public. We look forward to providing you with a great experience on your next visit.

    4
    « Comfortable and clean »

    I stayed while working in the area. It is the best hotel in the area. The beds are comfortable, the rooms are clean. My only complaint is the two double bed room was small. It didn't have anywhere to sit other than the desk or a chair that bearly fit in the corner.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Peter, Thank you for a great review! We are so glad you found the hotel to be clean with comfortable beds. The next time you come, I would like to recommend the room that most of our corporate guests reserve - our Deluxe King, which is much larger than a standard room, has the easy chair and desk as well as a sofa and coffee table. I am sure you will find that much more to your liking and the cost difference is minimal. We hope to see you again soon!

    4
    « Safe and clean »

    We suggested this hotel to out of town family and they enjoyed their stay. Our kids even stayed over the night. It was clean and the staff was friendly. Better than many other hotels that we have used

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Thank you for your wonderful feedback! It is always a compliment to hear when someone has had such a great experience while staying with us. We take pride in providing our guests with a safe, clean, and friendly environment. We also thank you for your recommendation to others and hope to see you again.

  • 5
    « Great hotel! »

    Clean, friendly staff. Keurig machine in room!!! Great hotel. Wish every hotel was like this one. Breakfast was plentiful and delicious. Everything smelled nice. I wish we had been staying longer, so my kid could have used the pool.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jennifer, Thank you so much for the kind comments. We wish you could have stayed to take advantage of our heated pool and hot tub as well. Perhaps the next time you come through town you will be able to do so. We're also glad you liked the Keurigs (that's one of our favorite features!) and the fresh scent - we use pure essential oils and a superstar housekeeping staff to achieve a clean, non-toxic, breathable environment. We strive to deliver clean quality rooms and great friendly service and look forward to delivering the same quality experience on your next visit.

    1
    « STAY AWAY FROM ROOM 107 »

    If you want to be rudely awoken at 5:30 AM, request room 107. It is attached to the kitchen. You will hear clanging dishes, banging pans or serving ware and if you are lucky enough you will get to hear the breakfast preparer's loud obnoxious cough.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Shane, Tripadvisor is meant for guests to objectively share their experiences at travel destinations rather than as a platform for harming businesses. I was disappointed to learn you were awakened by someone in the kitchen in the early morning hours and discussion has been made as to how to remedy that situation for our future guests. It was my intention to offer you a free night's stay at any Best Western Hotel or a refund on your stay with us. This is a courteous gesture because we care about our guests. However, because proper channels for making a complaint were not used, the offer has become void. In any future hotel stay, please contact the hotel's front desk clerk as your first line of satisfaction. Never wait until days after departure to make your needs and requests known to management - report the problem immediately. If, after speaking with the desk clerk, your are dissatisfied, bring the matter to the hotel's general or guest relations manager. If it remains unresolved, then contact the corporate office. If you still do not receive satisfaction, then objectively make your experience known on travel sites allowing others to decide for themselves if the hotel was intentionally being rude or obnoxious, or singling out guests with the intention to cause discomfort.

    5
    « Clean Updated and Friendly »

    Great Facility! Clean comfortable and Everything you need!!! Pool is really nice and has a FULL workout facility. Room was updated beautifully with a really nice shower. Facility has definitely been redone recently

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Thank you for sharing your experience with us and the general public! We are so pleased to hear that you enjoyed the full renovations we have completed at our hotel. It is exciting that guests like yourself were able to enjoy all the amenities and accommodations we have to offer. We look forward to provide you a great experience on your next visit.

    5
    « Great amenities! »

    My husband and I had a funeral in Washington so we stayed overnight here. The front desk staff was very accommodating and very friendly! Big shout out to Lynn at the front desk. She took very good care of us. Our room had 2 queen size beds and a mini frig, microwave & keurig coffee maker. We were supplied with k-cups and if we needed more we could get them. The room was A+ clean & fresh. The bed was firm but comfy. The pillows were the best part of the bed. Sure would like to know where they get them. The pool & hot tub area was very clean. Spent some much needed down time in the hot tub. If you only need 1 night or 1 week I highly recommend this place. You will not be disappointed.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear M525, Wow, what a commendation! Our thanks for such a kind review! While we are sorry that the loss of a loved one was the reason for your visit, we are pleased that your time with us was one of comfort and rest. Lynn was also very blessed to know she was able to make a difference in your life and it warmed her heart. The pillows are a favorite for our guests and can actually be purchased right at our front desk! Should you decide you would like to order some, please call or e-mail and we can have them shipped to your address. They are just $15 each + tax. We would be delighted to have you visit with us again!

    5
    « Wonderful Stay in Washington, MO »

    My family had a wonderful stay here. We stayed in a Queen Suite, which housed my family of 6 with space to spare. The beds were very comfortable, much more so than I expected. The hot breakfast was great, definitely beyond the simple continental breakfast so many hotels provide. Fast in room internet service kept my kids all occupied on their various devices. Every staff member I encountered was pleasant and helpful. If I ever needed to stay at a hotel in Washington again I wouldn't even look anywhere else.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Sarah, Thank you so much for the kind words! We are delighted that your family enjoyed your spacious room, cozy beds, and full, hot breakfast. Hearing that your children were all able to enjoy our superfast internet also makes the recent upgrade of our service to maximum capacity worth the effort. The staff also puts a great deal of effort into providing our guests with a superior experience and we appreciate the thumbs up! It is good to know that we can expect to have you stay with us again - we look forward to it :)

    5
    « Family hotel »

    Staff were all wonderful, hotel is clean and breakfast is nice. The amenities for shower and bath were nice. Internet was easy to begin and my family enjoyed their stay. We feel the breakfast needed to run a while longer as we didn't want to get up so early being we were on a different time zone.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Diana, We are very grateful for the wonderful comments! Thank you so much for the kind words for our staff and about our cleanliness, fast internet, and hot deluxe breakfast. A great deal of effort has been made to make sure your family and all our family guests have a superior experience at our hotel. We do hope to have you visit us again the next time you are in the area!

    1
    « Be Careful! »

    Overall the hotel is nice, some of the staff is friendly while others are not. Also in addition I was there on a business trip so majority of my time was away from the hotel so upon my arrival back the day before my departure I discovered that my lock on my suitcase was cut and that my iPad was taken. Upon informing the hotel staff they became very defensive. So my advice would be if you stay at this property to just be careful.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear David, While your frustration at the loss of your iPad is certainly understandable, please keep in mind that your claim that the hotel staff stole the iPad is unproven. There is no evidence that it was even taken while you were at the hotel - our security footage shows this. This is the first time in the history of this hotel that anyone has accused our staff of breaking into a locked suitcase and stealing an iPad. If you will note, this very Tripadvisor page contains testimonies of guests that have lost their valuables and they have been found by our staff and returned. Our own police department will verify that we have no record of any string of thefts coming from this hotel. We are very proud to have people of faith and good conscience on our staff, people that have been with the hotel for many years and have never had such an accusation leveled at them. When it was reported that your iPad was missing, our staff provided you with immediate assistance and care. We encouraged you to make a police report, listened to your story of how and when the theft occurred, asked questions, and offered advice. We took no offense, neither defended ourselves, and willingly honored your request to change rooms for the night following the discovery of the theft. We took your concerns seriously, and continue to this day to care about what happened to you by working with the local authorities to see your iPad recovered and the person responsible brought to justice.

    5
    « Great Stay »

    The hotel was comfortable, and the staff were very helpful. All areas were very clean from the rooms, to the breakfast area, to the pool area. The breakfast offered wasn't any different from other hotels, but everything was hot and tasted good. Would definitely visit again.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear L, Your compliments about your stay are very much appreciated and truly help people decide which hotel to pick when they travel. Our team is committed to providing the absolute best in customer service and quality and it's a wonderful feeling when our mission is acknowledged. We look forward to seeing you during your next stay. Thank you!

    5
    « Nice, clean, plus huge Jacuzzi Rooms! »

    Nice, clean, plus huge Jacuzzi Rooms! Friendly good service and location central to everything in Washington, MO area... wineries & weddings! All night gas station / mini-mart across the street came in handy when the lobby pantry was bare. Very nice breakfast too! Everything you could ask for at a reasonable price. Planning to return for a staycation soon.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Mike, Thank you so much for the kind compliments! We are delighted you will be joining us for your staycation - and when you do, that pantry will not be bare!

    5
    « GREAT PLACE TO STAY »

    I had an excellent experience with this particular hotel. The staff is wonderful and I had a great stay with no problems. The room was comfortable, the temperature control worked great, the pool and spa area was clean and organized, and the breakfast was excellent each morning with a very friendly staff member.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Once again, Michael, a hardy thank you for the review! Our staff works hard to provide an excellent stay for our guests. We will be happy to have you stay with us again! -- Dawn

  • 5
    « hotel »

    great experience good quality hotel nice rooms great location etc etc would stay here again, close to family and friends breakfast could be better. looked very institutional and powdered eggs and instituional meat

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Pete, Thank you for your kind comments and for the excellent review! We are delighted you will be staying with us again, and when you do, we'd like you to enjoy a better breakfast with the positive changes that will be forthcoming.

    5
    « A new favorite stop over »

    This was our first experience with this property but it will not be our last, we have found our new favorite place to stay over on trips between OK & MI! The decor throughout is really well done, it's attractive and well maintained. The staff that we encountered were all very pleasant, and showed concern that we were satisfied with everything during our stay. After traveling by auto for 10 hours the pool and spa were perfect for working our our sore muscles and getting us ready for a good nights sleep. Our room (a king deluxe) was very nice, loved the accent wall, the furniture placed in it looked nice and was comfortable, the mattress and pillows were comfortable. We also liked that the closet had a nearly floor to ceiling mirrored door. The bathroom was also decorated very nicely with upscale fixtures & toiletries. Breakfast the next morning was very tasty and freshly prepared. The room it was served in was large and decorated very well, it was warm & inviting. This Best Western Plus does an excellent job all around!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Beach Bums, We are so glad you found us on your route to Okie and that you'll be staying with us again. Your review is wonderful - thank you so much! It's great to have our guests value the hard work and thought that goes into making the hotel warm and inviting, from interaction with staff, to décor, to breakfast. We look forward to seeing you again soon!

    5
    « Always a Good Experience! »

    We have stayed at the Best Western in Washington Mo. on several occasions and have always had a very pleasant experience. The staff is always welcoming and the rooms very clean and comfortable. The breakfast is always good and the coffee machine offers a choice of strengths!!! A real plus if you like you coffee strong, as we do!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Sue, It was great to have you back with us once again. We appreciate your kind reviews very much and look forward to seeing you next time! Merry Christmas!

    5
    « Expo Center was wonderful for our Company Christmas Party »

    Boss said it was the best Christmas party in 27 years. The Expo Center was perfect for our party. A few of us also stayed at the hotel. Great to walk across parking lot. Staff was very curtious and rooms were very clean and comfortable. What a great way to start the holiday season. We will definitely be back.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Lee, We are delighted your Christmas party was the best in 27 years! So glad to have gotten to be a part of that success :) Thank you so much for your kind review.

    4
    « Always a good place to say »

    When I need a room in Washington, MO, my only preference is to say at the Best Western. I know folks will be friendly, the room will be quiet and well apportioned and all my needs will be met. Washington is a delightful town so time spent there is always a pleasure.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Gleanergal, Thank you for your review! We are pleased to know that you prefer to stay with us because of the consistency in friendly quality service. We are also delighted that you enjoy our cozy neck of the woods and we hope you'll be back again soon!

    5
    « Great pool, new facility »

    Great place to stay for a few days if you find yourself anywhere near Washington, MO. Pool and hot tub were clean and well maintained, beds were comfortable and the location is key to major roads in the winery area.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Rich, Thank you for your review of our hotel. You made some key observations that we greatly appreciate - its location as a hub for the wineries, the well-maintained pool & hot tub, and the comfort which we strive to provide all our guests! We hope you'll come visit us again whenever you are "anywhere near Washington, MO!"

    5
    « Awesome hotel »

    What a nice hotel.very clean.great breakfast every morning.clean and comfortable rooms.it has a microwave and mini fridge which is nice.and it is located close to shopping and food.it has a great pool and spa..the nicest people also work here.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Carla, Thank you for your review of our hotel and staff. We are pleased to have been able to provide you all the comforts of home and that our location was convenient for your needs. We would be happy to have you stay with us again the next time you are in town!

    5
    « great place to stay in washington »

    rooms were great, nice lobby, good place to visit outside and great breakfast. Lots of choices on the breakfast menu. A great outside area so we could visit. A group of 6 women traveled there for a fundraiser and really enjoyed the surroundings.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Maureen, How glad we are to have provided you and your team with a pleasant stay during your fundraiser! We would love to have you back again for your next fundraiser, or even just to visit the local beauty and attractions our area has to offer. Thank you so much for the kind review :)

    5
    « Pleasant surprise! »

    Booked this hotel in a hurry, based on location only. The place is easy to find, and is in very nice shape. Effective and friendly staff quickly relocated me to another room after discovering freshly steam cleaned carpets not completely dry. Above average quiet in the rooms, decent hot breakfast, and close to a shopping area with stores, restaurant, etc. Will repeat when in the area.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear David, Thank you for the great review and kind comments! We are pleased you had a superior experience with us and that you will stay again when you come. When you do, we hope you will have an opportunity to take advantage of Washington's many attractions, fine dining, and historical downtown charm.

    5
    « Really Raised My Opinion of Best Western! »

    My visit here has caused me to rethink Best Western. What a great hotel! Check in was a breeze, the room clean and up to date. The bed was a great sleeper and nothing at all to complain about in the bath or room. The breakfast was superb, plenty of variety and lots of food. Not only that but it was on the counter before the scheduled hour in the morning, which worked great for me. The checkout was by bill under the door, and no problems with the bill either. The location is convenient and parking lot safe. Nothing to complain about at this hotel but, if there were, I am certain any issue would be immediately addressed!

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Wow, Capt Vic! What a great review - thank you! Best Western has certainly reclaimed her place in the hotel industry and is currently the most awarded hotel brand. You will be delighted to know that Best Western has raised the bar and is working hard to earn your trust and loyalty. We are proud to be a part of that effort! We hope we will have the pleasure of seeing you again soon. Happy holidays!

  • 5
    « Love staying here! »

    This hotel is very clean and the staff is friendly. I especially like the strict no noise policy they have, it does insure a nice quiet night of sleep. The hotel is in a great area for shopping and dining. There is even a movie theatre just down the street. The hotel sits beautifully on top of a hill.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Diana D, Thank you for the review and references to convenient shopping, dining, and entertainment, as well as the kind comments about our cleanliness and staff! We are very glad to know you appreciate our weekend noise policy. It has made a big difference for our guests who want and expect a great night's rest.

    5
    « Terrific hotel; great staff; wonderful included hot breakfast »

    I stayed here recently while attending a dog show (but without my dog) at nearby Purina Farms. Cannot think of a single negative thing to say about this hotel. Their official policy is that they accept only dogs under 50 pounds, but there were at least two German Shepherd Dogs there during my stay. If they would change their official policy, they would probably get a lot of business from dog shows at Purina Farms (of which there are many, all year long), because anyone who has stayed here would definitely recommend it to other folks. Also staff were very helpful with recommendations for good restaurants in downtown Washington, which is a quaint town on the river.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Happy Retiree, Thank you ever so much for your comments! I am glad you pointed out that we are near Purina where there are many dog shows. We do get a lot of guests with their show dogs, and although some websites may indicate a 50 pound limit, we allow any size dog, cat, rooster (yes, we've even had a rooster), or service pony, etc. We are a pet and service animal friendly location! Also, thank you for mentioning the roll-in shower. On your next visit, we'd love to accommodate you with our roll-in shower room. Please indicate at the time of booking that you would like that provision :) Atlanta is quite a distance from us, but we hope your travels will bring you back around to our neck of the woods very soon! Happy holidays!

    5
    « Great place to stay! »

    We were there for our son's wedding. Every aspect of our stay was great. Beds were very comfy. Room was spic and span. Breakfast was ample and delicious. Staff responded immediately to any needs and were always pleasant. The motel was easy to find and close to shopping centers, but there was no highway noise.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Hi Mary! Thank you very much for the kind compliments! I am so glad you enjoyed every aspect of your stay, especially during such a precious and memorable time as a child's wedding. I hope we will see you again :)

    5
    « Pleasure »

    We have staying here many times. Each time has always been a very good experience. We meet another couple from Kanas City, MO. It has become a tradition for the last 3 years to meet here twice a year. Looking forward to the next time.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Michael W, We are so pleased to know you've chosen us as your biannual getaway spot and that each visit is a good experience! We also look forward to having you and your friends again.

    5
    « All Credits to the Staff »

    I had been here for 40 days. Very Clean, all the necessary amenities available, well equipped Gym, a good swimming pool and Jacuzzi and to top it all a very humble and pleasant staff. Special mention to the ladies at the reception who were always very kind and generous to help us whenever needed. Miss those cookies which used to be made by the lady at the morning Breakfast. Even the caretakers were so humble, they being Indians used to get us home cooked Indian food over the weekend Miss my stay in the Best western Plus. Amazing Experience

    5
    « Weekend Getaway »

    My husband and I had a nice relaxing getaway. The hotel was great, very helpful in finding us a room when they were very full. The breakfast is awesome. The beds were a bit hard, so did not sleep as well as I would have liked. The room was quiet, even being across from the pool.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jennifer, We are so glad you and your husband had an opportunity for a nice, relaxing getaway and that you were able to spend it with us. Thank you for the kind comments, though we would have liked you to have enjoyed the bed more! We do hope you'll come visit us again soon.

    5
    « Best in Washington »

    This hotel is often full, because it's the best hotel in Washington MO. Very clean rooms, comfortable beds, very nice bathroom, great breakfast, friendly helpful staff. We've stayed here several times and it's always our first choice in Washington MO.

    « BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Jon, Thank you very much for your review. We are pleased to be your first hotel choice when you visit Washington, MO and appreciate your kind comments about our cleanliness, comfort, breakfast and staff! We hope to see you again soon!

    3
    « I was fooled by great reviews. »

    Clean, Quiet, Safe. Decent breakfast. Helpful staff. but Hallway and room very musty. Inadequate bedding for cold nights. Worn mattress that sank in middle. Undrinkable water. Sulphuric. filler to reach 200 character minimum.

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Eric, The title "I Was Fooled By Great Reviews" conveys to travelers and potential guests that our hotel is meaningfully deceptive and seeks to trick people into coming to a substandard hotel. Please know that each and every review posted on Tripadvisor is the personal experience of the individual that stayed, and the hotel does not and cannot influence our guests to submit false reviews. The 160+ great reviews you see posted here were rightfully earned by a hardworking, caring, and conscientious staff. We are pleased to address the cares and concerns of all our guests, and to do so, it is expected that any issues that may arise are reported right away. No such report was made by you until checkout, at which time our staff apologized and kindly offered an additional 15% off your already discounted room. We are confident that travelers visiting your review have the discernment to judge for themselves the validity of your statements.

    5
    « Great Staff and hotel »

    The front desk staff was welcoming and helpful, they went above and beyond, hotel physically very nice and clean, housekeeping honest when I lost a gold bracelet. I would recommend this hotel and I will stay there again when I am in town.

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Dana, Thank you so much for the kind review and words regarding our staff. We were more than relieved to have found your bracelet and been able to return it to you. Thankfully, we have a great crew of values oriented people who genuinely care about their guests. We would be pleased to have you recommend us and hope you will visit us again soon.

    5
    « Cleanest hotel we have stayed at. »

    We were going to the Herman MO Oktoberfest and decided to stay near by in the city of Washington MO. The best decision we made. The hotel is VERY CLEAN. The staff are friendly and very helpful. The even told us about a locals event at the farmers market on Thursday evening. Wonderful Music and family friendly. If you find yourself in Washington MO, stay at the Best Western Plus. You will not be sorry.

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Phillip, Thank you so much for the outstanding review and your kind compliments of our staff and cleanliness. It means a great deal to us to provide service that meets our guests' expectations of care, comfort, and cleanliness. We are also delighted you had a wonderful time in our family friendly and cultured little town of Washington. We hope we will see you again for our many fabulous festivities next Fall!

  • 5
    « pleasant stay »

    A very pleasant hotel, very fine staff. Could find no complaints. Would recommend it. Staff helped with directions around the community. TV offered many channels for fall football games using a clean, bagged remote.

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Duane, Thank you for your review and kind compliments of our staff and hotel. We believe in providing a clean, safe, comfortable experience for all our guests and would love to have you visit us again in the future.

    4
    « Beautifully appointed and roomy »

    This was definitely an upscale (Plus) which was evident by the décor and amenities in the room. We chose it for it's proximity to a wedding at Vineyard at Riverbend in Washington, MO. Room was spacious and comfortable and A/C operated quietly. The artwork photographs on the walls were vineyard themed. Bathroom was nicely appointed and had a shower only, which was fine but it was installed such that water drained to one side instead of into the drain hole. toiletries were upscale as were the linens. Husband found the bed too hard. Free Breakfast was fully stocked with hot and cold choices, but we wished the service did not end so early (9 am) on a Sunday morning. Many in our party missed out. It was also crowded and we had to wait to find a table. Many people lounged around there after finishing and didn't give up the tables. Maybe you need to put gentle reminder to guests?

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Janice, Thank you for your review. We believe in providing a superior experience for all our guests and are glad you enjoyed the upscale amenities. I am sorry, though, that your husband did not find the bed comfortable, and that it was difficult getting a seat in the breakfast room on an unusually busy morning. We do hope, however, that you will consider staying with us again!

    5
    « Maybe the best hotel I ever stayed for business »

    My title says it all. Huge room at the lowest room rate. Great breakfast. 1.5 miles from my business destination. I expected a small bedroom with a TV. I had a bedroom, TV, Fridge, microwave, 2 couches, a coffee table, and large bathroom.

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Thomas, Thank you very much for the awesome review. We are pleased to know our hotel may be the best hotel at which you've stayed for business! Yes, our rooms are large with amenities for your convenience and comfort, our community small enough for ease of living, and our prices competitive. We would be more than happy to have you visit us again next time business or pleasure brings you to town.

    4
    « Clean and comfortable »

    We stayed two nights in this very convenient, clean and comfortable hotel while visiting friends in the area. The hotel benefits from being 100% non-smoking. It is right off the freeway so easy to get to. Rooms are spacious and beds are comfortable.

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Katherine, It is so nice to have had a guest from the UK visit us and leave us a kind review - thank you! We are pleased you found our hotel to be convenient, clean, and comfortable. Please remember us the next time you are in our neck of the woods. We'd love to have you again.

    5
    « Excellent Hotel! »

    This is possibly the nicest hotel I have stayed in. From the moment we pulled into the parking lot, we were impressed. The staff was professional and courteous, the rooms were clean and smelled fresh, and the breakfast bar was outstanding! The hotel was booked with several weddings, but we never once heard any noise. We even cancelled future reservations at a different hotel and booked rooms here. Everything about this hotel was great!

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear ESLteacher67, Thank you so much for your kind words! We are proud to have left such a positive impression. It's reviews like yours that encourage us to strive to maintain first place of all hotels in our region, and first place with our guests. We would love to have you visit us again :)

    5
    « Great Overall »

    An occasional cold item at breakfast but other than that it would be a stretch to find anything negative about this property. VERY clean. The outside was very well maintained as well. The front desk was well informed about the area and gave us easy directions to local points of interest as well as an excellent dining recommendation. .

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear Robert, Thank you so very much for the awesome review. Our staff works very hard to be the number one hotel in our region and we're so glad it shows! We'll be happy to have you visit us again!

    5
    « Quiet and Clean »

    We were very satisfied with our stay here. The hotel is clean and very quiet. On our last night the hotel was quite full and we were expecting it to be noisy in the halls at night. Very quiet, not once did we hear voices or doors slamming which is unusual. Rooms were well decorated and clean. We had a King Deluxe and was very spacious. Breakfast was the usual with hot and cold items. Would stay here again!

    « Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review »
    Dear kjagielski, We are so pleased you were happy with your stay. Our hotel staff works very hard to make sure our guests can enjoy a quiet and peaceful night. Our personal motto is "We provide a great night's REST!" We will be delighted to have you stay with us again!

 

Venir à l'hôtel ...

Toutes les directions


Depuis l'I-44, prenez la sortie 251 et dirigez-vous vers l'ouest sur la MO-100 pendant 16 kilomètres. Tournez à droite à l'intersection de la MO-100 et d'East 5th Street, vous trouverez le Best Western Plus Washington Hotel sur votre droite.


Depuis l'I-70, prenez la sortie 193 et dirigez-vous vers le sud sur la MO-47 pendant 40 kilomètres pour atteindre Washington, Missouri. Tournez à gauche à l'intersection de la MO-47 et d'East 5th Street. Continuez de rouler sur E 5th Street pendant 3 kilomètres et vous trouverez le Best Western Plus Washington Hotel sur votre gauche.


Depuis l'US-50, tournez à gauche à l'intersection de l'US-50 et de la MO-47. Roulez en direction du nord sur la MO-47 p...

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