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Best Western Hotel Tumwater-Olympia Inn, Tumwater

4.5/5  - basé sur 602 notations.
5188 Capitol Boulevard SE, 98501-4442, Tumwater, United States - Voir l'itinéraire
Best Western Tumwater-Olympia Inn - Façade Best Western Tumwater-Olympia Inn est idéalement situé dans le centre de Tumwater. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au Best Western Tumwater-Olympia Inn !Séjournez près du capitole dans notre hôtel d'Olympia-Tumwater, dont l'excellente situation rend votre voyage encore plus facile. Nous sommes juste à la sortie de l'I-5, quitter l'autoroute sera donc très facile. À proximité du Valley Athletic Club qui accueille de nombreux événements sportifs, du parcours de golf municipal de Tumwater Valley, du casino Red Wind, du casino Little Creek, du Lucky Eagle, du musée interactif pour les enfants, du musée olympique de l'aviation et de Wolf Haven. Le Best Western Tumwater-Olympia Inn est à quelques minutes à pied de nombreux restaurants et commerces. Dans notre hôtel récemment rénové et entièrement non fumeur, vous trouverez des chambres propres et avec des équipements qui vous aideront à vous sentir comme à la maison. Tous les matins, profitez de notre petit déjeuner de luxe gratuit, idéal pour bien commencer la journée. Notre centre d'affaires et notre centre de fitness rendront votre séjour encore plus agréable. Si vous êtes ici pour affaires, nous sommes idéalement situés au cœur de la plupart des bureaux du gouvernement d'Olympia, et à proximité des bureaux DOT, DSHS de l'État de Washington, des bureaux du LNI, de la Commission d'assurance-et bien d'autres encore. Notre centre d'affaires ouvert 24 heures sur 24 peut vous aider à organiser vos projets de dernière minute ou répondre à vos besoins en termes d'impression ou de télécopie. Réservez votre chambre au Best Western Tumwater-Olympia Inn, où vous vous sentirez chez vous ! Passez un excellent séjour !

Best Western

Hotel Tumwater-Olympia Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 604 voyageurs
Note attribuée
Excellent
326
Très bon
201
Moyen
51
Médiocre
13
Horrible
13
CONSULTEZ LES AVIS POUR
En couple En couple
195
En famille En famille
179
Escapade entre amis Escapade entre amis
44
Professionnel Professionnel
124
Voyage solo Voyage solo
51
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Great CLEAN HOTEL"

1
16/11/2018

I stay here often lately and i always look forward to my clean room. Though basic its always cean. The young breakfast host is the best wake up host ever. A smile and big good morning will greet you everytime. Love the small social,hour and hot cookies late at night!Chuck

"Outdated but great service"

4
15/11/2018

I stayed here for 3 nights a week ago. I found it to be a great place to stay.request the top floor since it is old and the noise travels. The room was fine but dated as was the bathroom. The shower was ok but the head was about 9ft high and not much pressure.the big bonus to this place is the location and the breakfast and dinners it serves for free. The inn is walking distance from Freddies and a good variety of eateries The dinner it serves is simple and you can go back for seconds! Plus they give two tickets for 2 drinks....beer or wine. FYI There is no elevator so the top floor (only 2 floors) is a drag with baggage but is quieter.

"Very clean and comfortable, exceptional customer service at the front desk with an unexpected treat bag to boot!"

5
06/11/2018

Checked in the evening of November 1st with our pet. The rooms were very spacious, exceptionally clean and comfortable. Breakfast in the morning was delicious and very well stocked for all guests partaking. Would definitely stay at this hotel again.

"great hospitality in a great location"

5
01/11/2018

we picked this property as a lay-over spot on a long drive on I-5. Essentially a random pick in a 'coin-toss' location. We are partial to Best Westerns and booked this spot. Truly glad we did ! Staff was great, food was great, room was great and price was perfect.

"Excellent Value and location!!!"

5
31/10/2018

What a nice surprise... showed up, no reservation. Greeted by friendly front desk, Aaron. We didn't even need to go out for supper OR breakfast...hotel had a ‘dinner social' - lasagna, salad, garlic bread AND two free drink tickets!!! Breakfast was good - quiche, sausages, etc - excellent as well!!! Was soooooo easy to access from I-5. I would stay here again in a heartbeat!! Safe environment for two ‘older' ladies!!!

"Roadtrip"

5
19/10/2018

This hotel is excellent. Evening appetizer lady was superb. Talked to guests like friends. Front desk was very knowledgeable. Breakfast staff was very friendly. Food was hot and displayed very well. Front desk gave the welcome package without being asked. Rooms clean and modern.

"Staff make THE difference!!"

4
18/10/2018

We recently stayed at the Best Western Tumwater/Olympia. Initially, it wasn't easy to find because it sits back off the road with a once occupied service station. That empty station gives the hotel a less than positive first impression as it would any business behind anything out of business. Yes, it is an older, but renovated hotel so it has thinner walls, towels are not soft and fluffy and our toilet seat broke when we were there. However, those things were easier to overlook because of the nice and friendly staff. A couple of things stand out that made a difference during our stay. Of course, food makes a difference and they have a great assortment of breakfast items. My husband especially loved the waffles, with a choice of two different batters which are available daily. Kimbre, the weekday gal, connected with guests but at the same time, kept up with and everything stocked and clean. She could not do enough to be helpful and welcoming. Tyler, such an eager, friendly and kind and tall young man at the front desk is where he belongs. Even though he is newer to that role, his personality and ability to be hospitable make him perfect for that position. He helped my husband fax an important document that was time sensitive and during our stay, remained caring and kind. Though this Best Western location wasn"t the shiny, new hotel that excites travelers, I will take caring, hard working, friendly staff over anything. People, in my book, make the difference in life's experiences and that's what made our stay at the Best Western a good place to stay. Thank you to the people who love their jobs and customers, you made us feel special. .

"Very Nice People - Great Welcome"

4
17/10/2018

This is simple motel. Nice people. Nice gifts for diamond level. Very quiet and hotel was full and we were on the ground floor. Interior corridors but no elevator. Breakfast was above average due to a fabulous fruit bread that I toasted - very nice. Cookies in the evening.

"We Always Stay Here"

5
02/10/2018

When in Olympia we alway stay at the Best Western Tumwater Inn. We end up staying here about once a year and it has always been a good experience. No reason to try anywhere else when we have always had a good experience. A good stop before we tackle the Seattle traffic.

Best Western T, Manager at Best Western Tumwater-Olympia Inn, responded to this review
Charles L: Your business is very important to us and we value your feed back. So glad to hear that we are your hotel of choice when in the Olympia area. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Rose Ponzoha

"GREAT PLACE"

5
24/09/2018

Best experience for our 27 hundred mile road trip thru montana, washington victoria isl,oregon,and idaho. This trip finished my wife and my own bucket list to finish route 1 from san diego to the end of hwy 1 and 101 in washington.

Best Western T, Manager at Best Western Tumwater-Olympia Inn, responded to this review
On behalf of our entire team, I would like to thank you and glad your experience was the best. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

"Quiet and Pleasant"

4
17/09/2018

One night stay in a quiet first floor room. Staff was pleasant and professional. I had a double-charge issue that they handled promptly. Room was comfortable and clean with fridge and microwave. Breakfast was much nicer than expected.

"Nice"

4
12/09/2018

Clean and professional. The staff was nice, helpful, and pleasant. The lobby was fantastic. The breakfast was solid and well put together. The beds were extremely worn, and not comfortable. Other than that I thought it was a better stay than I was expecting.

"Very comfortable room"

4
27/08/2018

Big comfy chair with a footstool won my vote. Bed was very comfortable and the room was large and clean. Nice breakfast assortment although my daughter was disappointed there were no biscuits and gravy.

"Lovely hotel and room in quiet area near beautiful Tumwater Falls"

5
25/08/2018

We enjoyed our stay so much we wish it could have been longer. The room was so perfect for us and the area with the falls and park was such a pleasant surprise, as was the restaurant near the falls. The room was neat and clean and in a good location.

"Stay somewhere else."

2
20/08/2018

The service was poor from check-in. We had an Amazing experience at a different (Silverdale) location last month which made us stay at this (Tumwater) location- but it was like night & day. We were told that "they were fully booked when we booked our room" when I inquired about moving away from the very front where cars & people kept congregating in front of our window. We booked about a month in advance & I know they still had rooms available up until we checked in- so it was just poor practice to lie about it. We were traveling with my service dogs and when we were leaving for dinner, we were stopped & asked where we were going & when we would be back by the front desk people. In my years of travelling I have Never been quizzed by employees and it shouldn't have started on this stay. As well, when other people were checking in we saw the same front desk person hand out "doggie welcome bags" and they were greeted with a completely different reception. Why were we treated so poorly and honestly even given dirty looks by him? I would have given one star because the service & beds were terrible, it was super loud (you could hear every step, door opening or closing, water running, etc.), and the pet area was not maintained (nor did people clean up after their pets- it was Disgusting)- but they have cookies in the reception area & coffee in the evening hours. That is the extra star.

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so sorry to read you had such a negative experience with us. Creating a friendly and comfortable environment is our top priority. I can assure you that this is not a typical experience and am so sorry you had it. I will share your feedback with our entire staff at our next staff meeting to ensure that this does not happen again. Thank you for taking the time to review our property so that we can improve for our future guests.

"Excellent stay"

5
18/08/2018

I went to Washington for a family reunion, and stayed at the Best Western Tumwater. The facility was very nice, and the staff was very helpful and provided excellent service. I would definitely recommend staying here to others.

"Vacation "

5
17/08/2018

Great place to stay clean hotel rooms were great and breakfast was excellent very friendly staff will definitely stay here again close to coffee shops and restaurants it was nice that it was right off the hwy easy on and off

"An average best western, which is better than most reasonably priced hotels"

3
16/08/2018

Best western is one of my favorites, both for price and value. This one didn't disappoint, but wasn't anything fantastic either. The bed wasn't that comfortable (but how can any hotel cater to every sleeper). There wasn't an elevator and when you have bags for multiple days, that can be an issue. The morning breakfast was good, love the eggs and ham and everything else you usually see. Great coffee, but hey, this is Washington, there better be. OK location, but this is Olympia/Tumwater, location isn't a selling point anywhere (unless you're in the Olympia marina area). It was nice, probably 3.5 stars if I could do that. The stairs carpet was dirty and it made a bad first impression, but the rooms were very clean and what I would expect from a BW.

"Ok but not great"

3
15/08/2018

The room was super clean and the staff were nice. The bed left something to be desired. Wouldnt stay for personal travel. Breakfast was fresh and fairly good. Next time I would probably stay somewhere else just due to the quality of the bed.

"Would stay here again"

4
13/08/2018

Nothing fancy but beds were comfy, staff very nice and friendly, good complimentary hot/cold breakfast and loved the complimentary cookies at night! There was a great restaurant and a Dutch Bros right next door to hotel which was also very convenient.

"Good hotel with great Staff"

5
13/08/2018

We stayed at this hotel for two nights, we had the same staff at the front desk both days as well as in the breakfast area. The woman who helped us with breakfast each morning was lovely and made an effort to remember us. She knew that we were travelling home (9 hours) and sent us on our way with homemade muffins, yogurt and fruit.

"Washington Trip"

5
06/08/2018

The staff was very friendly and helpful. The location worked out perfect for the events we had in the area. Room was clean and well kept. I would recommend this location to anyone looking for a nice place to stay. Shopping for needs was also very convenient.

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
Thank you for reviewing our property! I am so glad to read that you had a pleasant stay with us. We hope to see you again soon!

"Very pleased"

4
06/08/2018

I planned a last second trip and was able to book a room at this hotel . Once we checked into the room we found the room very nice and comfortable. It was a large room and was very clean. The staff was helpful and the breakfast wasn't to bad either....waffles and fruit is always a winner. The only let down was that our tv for some reason was stuck on a kids channel and nothing else.The staff tried to fix it but could not So that was a bit annoing but not the worst thing ever. We woud stay at this hotel again , no problem

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so glad to read that you liked our breakfast and had a positive experience with our staff. I am sorry to see that the TV was not functioning properly in your room. We have worked with maintenance to fix the TV and have made sure to train our front desk staff to ensure that doesn't happen again in the future. Thank you so much for your feedback. We hope to see you again soon!

"Wonderful"

5
06/08/2018

This has been the best hotel my boyfriend and I have stayed in our entire road trip! The room was large and clean, including a sofa, chair, and desk. The beds were so comfortable, I don't want to have to get out of them so early! I would definitely recommend!!

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so happy to read that you had such a great stay with us! Thank you so much for your kind feedback. We hope to see you again soon!

"Best stay ever"

5
01/08/2018

This hotel was easy to find right off I-5. There was no additional fee for parking. I was welcomed by friendly staff who made me feel comfortable. The check in process was smooth and my room was clean. Once in my room, the sink faucet was loose, but it stayed together for my stay. My room included a microwave and small refrigerator/freezer. Everything else was pretty standard. There was free wireless which was helpful. That evening, the hotel provided appetizers and later milk and a cookie. It was nice after traveling all day to have this option in an unfamiliar town. The hotel provided a typical hot breakfast. The pastries were fresh which is not often found. The breakfast area was clean and staff professionally dressed to serve a meal. The breakfast staff were friendly and welcoming. I felt comfortable eating in either my room or the breakfast area. I had a wonderful stay. It was much better than going to an overpriced hotel where they charge you $15 to park, $5 to drink the water, charge by the minute for Wi-Fi, and have stuffy impersonal staff. I prefer the everyday comfort this hotel provided me during my stay. If that is what you are looking for, I would highly recommend.

"Stay at Best Western Tumwater Olympia"

5
31/07/2018

This is a wonderful Best Western, the staff is outstanding, from the folks at the desk to the staff in the buffet, each one goes way beyond the all of duty to make sure each guest is taken are of. I highly recommend this Best Western to anyone visiting Tumwater-Olympia, Washington. Also a great jumping off place for Mount Rainier National Park and Mount Saint Helens Volcano National Monument.

"Just about perfection!"

5
27/07/2018

Sometimes you come across a hotel that exceeds your expectations; and sometimes not at all. This Best Western is one of the nicest places we've stayed on our ABC Journeys through the state! We stayed in a King Room which was just huge and a highlight was the chaise, if I could've packed it into the car I would've! The rest of the furniture was nice as well. The bed was OK it could've been a little softer and longer, I'm 6'2" and my feet hung off the end of the bed, but that's the norm for me. The room was immaculately cleaned, no dust anywhere. The housekeepers are A-1! The bathroom shower was OK, the water pressure could be better, then the rain shower head would be better. Now for the best thing there...the Hot Tub/Spa!!! It was so wonderful, so far the best one that I've been in all our travels, so treat yourself to 45 minutes of total relaxation!!! Thanks, Best Western Tumwater, see again someday!!!

"Challenged"

1
25/07/2018

Worst hotel experience in years. Exterior shows lack of pride, no elevator for disabled guests. "Management" is either invisible or non-functioning. Could not stay and moved elsewhere as a result. Hotel billed card (without any stay) - and required weeks to seek refund. Not even a call from the manager after requests. Challenged property, and being a longtime local, regrettably it does not show signs of getting better.

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so sorry your experience with us was so negative. We definitely dropped the ball on cancelling the reservation and deeply apologize for any inconvenience this has caused. We have used this to coach our front desk staff. We have also issued a total refund to the credit card. Should you have any questions or concerns, please don't hesitate to contact us directly at 360.956.1235.

"Best hotel in the Tumwater/Olympia area"

5
13/07/2018

Very friendly and helpful staff and awesome breakfast. They even proved a few drinks in the evening. No Pool, but they do have a hot tub and small workout room. I will be staying here each time I'm in the area.

"Clean, comfortable and welcoming"

4
09/07/2018

Three of us stayed here for 4 nights, and found it comfortable and quiet. We enjoyed the whirlpool, and the breakfast selection was as wonderful as the staff offering it up. Our room was missed one day and didn't get a cleaning, but other than a build up of towels (and shopping debris) it was hardly worth noticing - and the front desk was happy to supply us with fresh towels. All around a pleasant and well located place to stay, I wouldn't hesitate to return!

"NICE STAY"

5
03/07/2018

This hotel is older, but nice. It was clean. It is easy to find while driving and is close to the freeways, stores, coffee shops and places to eat. The hotel has no elevator. There are 2 floors. They offer laundry, have a fitness room, hot tub (no pool), vending machines near the lobby and a full breakfast. The breakfast was amazing. They offered make your own breakfast burritos with every type of topping you could want. They have a waffle maker, coffee, juice, milk, yogurt, pastries, cereal and oatmeal. They have tables so you can sit and enjoy your meal. It was clean and the staff was friendly. The only problem we encountered at check in was with our room. We had reserved a pet friendly room, but they ran out. Lucikly my parents had a pet friendly room so my dog could stay with them. The hotel room was a decent size. The toilet and shower are in a room and the sink/vanity is outside of there. Room has a coffee maker, microwave and fridge. Staff was friendly and I would stay here again.

"A Tumwater Treat!"

5
01/07/2018

In a world where not much is perfect, this hotel actually is as close to perfect as I've been in. Great fitness room, comfy bed with quality linens, delicious hot breakfast with a great variety of food. Very nice fruit, too! Staff extremely friendly and accommodating. If I'm ever in Tumwater again, I will repeat my visit to this property. A big thumbs up!

"Great value for the price, superb service"

5
29/06/2018

A great Best Western Hotel on our way to the south border coming from Victoria, B.C. After some hours of ferry and car ride, this hotel was like an oasis in the middle of the desert. Pets are allowed and we received a welcome bag including a treat for Dragon, our dog, (Border Collie), Valeria and Hava at the front desk gave us the best welcome and great service at all times. Free cookies, fruit and coffee served in the lobby at 6pm, coffee. They had a customer appreciation evening in which we had complimentary dinner (simple but good) and 2 beers each adult at our party. There is a small hot tube and a gym. The room was spacious enough for us 4 (two adults, 2 kids and Dragon). Parking included and a standard breakfast also included in the fare. Great value for the Price paid.

"First Time; Good Pick!"

5
27/06/2018

The Best Western Tumwater/Olympia was our halfway stop to Port Angeles on June 17th. The Hotel is "medium" in size, but "Extra Large" in customer service. Front desk staff was wonderful upon check in and check out. Friendly, helpful, and very welcoming. Did not catch their names, but very friendly and personable young women. A+ for customer service. In the dining room, Kimbre was absolutely fantastic! Clearly loves what she does and is an incredible people person. Actually "whistled while she worked!" Friendly and welcoming "chat" with us to make us feel at home. When we finished breafast (best scrambled eggs ever!) Kimbre sent a couple of muffins with us for the road. Very thoughtful person who knows how to treat people. Housekeeping staff very pleasant, as well, and greeted us whenever we passed them in the hall. This is the perfect place to stay in the area. Not the biggest or fanciest, but very clean, comfortable, and with an A+ staff. I'll stay here any day over the fanciest hotel in the area because of how we were treated by staff. Very reasonably priced for a very nice room, very good included breakfast, and a million dollar staff! T and G Suing

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
Thank you so much for this fantastic review! I was delighted to read that you had such a positive experience with us. Kimbre is an amazing person and I feel privileged to work with her. I will be sure to share your kind words with her, as well as the front desk and housekeeping staff that were here during your stay. They are all fantastic and hardworking people. We hope to see you again soon!

"This was a very nice place"

5
16/06/2018

The hotel was nice, very clean, quiet. We had a pleasant stay. The staff was helpful,gave us suggestions on restaurants nearby. Had a nice pool, hot tub, and fitness room. Helped us find an ATM. Very nice complimentary hot breakfast.

"Large room, breakfast AND evening reception"

4
14/06/2018

Large size room with good bed and a selection of pillows. Bright, wide hallways. Fitness room, hot tub, conference facility. In addition to the usual breakfast, this hotel had an evening reception when we were there, including beer/wine and simple but filling food.

"Best Bang for the buck"

4
05/06/2018

This hotel is nice and quite. the price was great and even offered a free nightime snack. They do not have elevator so heads up, but the pool and hot tub were not bad. is located down town easy on and off the I5 and local food near by.

"Good Stop Between Olympic NP and Mt Rainier NP"

4
04/06/2018

Hotel was not readily visible from the road, seemingly hidden behind a gas station, but since the room was booked online the night before, check-in was pretty basic once I had arrived. Comfortable room, good bed, and decent bathroom made for a nice night. Wi-Fi was good, and breakfast was well prepared.

"Didn't honor online pricing"

1
30/05/2018

The hotel made a typo on their website, and the room that was meant to be $114/night was sold to me for $14/night. Understanding that this was likely to good to be true, I planned on paying the $114 when I got there. The clerk at the front desk did not explain the situation to me, and instead glossed over it and gave me a bag with 2 bottles of water and some turkey jerky for my trouble, not once apologizing or acknowledging the mistake. Customer service is about making these bad situations as tolerable as they can be. I understand they're not going to give me the room for $14. But they could have been upfront about it and apologized for the mistake. The room was fine, nothing to complain about on that end but nothing to write home about either. Other interactions with the staff were also fine.

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
Creating a warm, friendly environment is among out top priorities and it is regrettable and unfortunate that we did not provide you with that this time. I am so sorry for our mistake and even more sorry about how it was handled. We very much appreciate your honest and constructive feedback and will be using it to implement improvements in our service for our future guests. Thank you so much for taking the time to leave this review.

"Clean hotel, great staff"

4
30/05/2018

Stayed for one night Memorial Day weekend. Booked with points, so free night. No elevator, but just one flight up to our room, so no big deal. Front desk did ask if we preferred a room on the first floor due to lack of elevator. No king rooms were available on the first floor, so we declined. Room was nothing fancy, but it was clean and had all amenities. Pretty quiet. I have a back issue, and the bed was not comfortable for me, but pretty much no hotel beds work for me. There was a lounge chair in the room that was extra long, so that worked for me. A lot of stores and restaurants nearby, many within walking distance. Very short distance to the freeway. Breakfast was good - a lot of selections. No complaints, nice stay.

"A hidden gem!"

5
29/05/2018

This Best Western sits back from the road and is easy to miss . . .but is a wonderful place to stay! Friendly, efficient staff and nice clean rooms. I've stayed here on numerous occasions and will continue doing so.

"Very Nice"

5
24/05/2018

We stayed one night as a stop over. The staff was very friendly, especially the staff in the breakfast area. Rooms were comfortable and clean, the only negative was the shower head, it had hardly any water pressure.

"One of my BEST hotel experiences in my travels lately"

5
19/05/2018

The people are amazing, the amenities TRULY exceptional...the internet was perfect for me to catch up on work and personal matters...the breakfast and the breakfast manager, Kimber, were the best I have experienced at ANY US chain...EVERYTHING was done to HELP me as quickly as possible.. the gentleman team who clean my room, Tyler and Jason (?) wish I could remember and be sure, but it was a few days already...I had managed to get ALL of my macs and iphones updated before I headed on my way again...the ladies at the front desk both time AND also the kind gentleman when I was checking out were also truly helpful.. there was not a person who was not helpful, happy, and smiling.. they ALL went out of their way to show clients a good and happy time...and it is a result of the local management, it is obvious the staff are highly experienced and love their jobs.. one young man who was on the maintenance crew said it is by FAR the best gig in town...that says a ton...I hope it is not fully booked when I want to come again...

"Nice Hotel"

4
18/05/2018

Clean and quiet. The beds were a bit soft. I would stay there again. My only complaint is that we were there with family who had put flowers in our rooms with the help of the front desk. When we checked in we weren't given one of these rooms. They then moved the flowers to the room they had given us which wasn't near everyone else.

"Service Excellence"

5
13/05/2018

This hotel is great. I have stayed at this hotel once a month for over a year now. You get excellent service, clean rooms and great breakfast. They always have something special I don't find at other hotels. The atmosphere is great, you get high end customer service at a budget price. You can't beat that!

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
Thank you so much for your excellent review! It's a privilege for me to work with this staff because they are all so genuinely friendly, positive, and hard working. We look forward to seeing you again soon.

"Wonderful stay"

5
08/05/2018

We stayed here for two nights as part of a fishing trip. From start to finish the hotel exceeded our expectations. Every person we encountered was pleasant. At check-in we were given a welcome pack with snacks and bottled water. There are delicious cookies in the lobby every day, along with coffee, tea, cocoa, etc. Our room was spotless, the bed comfy, and housekeeping did a great job. Wi-fi was strong and free. The breakfast is great, and the woman managing the breakfast area was cheery and diligent. There were several hot items along with cereal, fruit, toast, waffles, hard boiled eggs, etc. The hot items changed each day and were always plentiful. There is also a dinner offered on some nights. We had orange chicken, rice, and salad. Delicious and convenient. I was sad that we had to miss lasagna night. The staff takes pride in their hotel and it shows. The Mexican restaurant, Plaza Jalisco, across the parking lot as also delicious with hot chips and large portions. We will be back.

"Excellent service and value"

5
04/05/2018

What a surprise in all round quality and value at Best Western Tumwater with such reasonable tariff. All staff encountered were excellent, so cheerful and friendly. The rooms well equipped spacious and clean. The complimentary breakfast was simple but good quality with ample selection. Really liked the Guest Social concept available Mon - Wed with complimentary appetizer and drinks (non alcoholic). Our party of two couples were very pleased we chose this great hotel

"Fell short!"

3
01/05/2018

Our stay fell very short of our expectations. We found the king size bed to be very uncomfortable. You could feel every spring in the mattress and movement of the other person. The heater/air conditioning had a terrible noise when it ran and kept us awake! The shower was horrible. I barely got wet! As we walked back and forth down the hall to our room , the floor squeaked with every set we took!

"Clean/No Elevator"

4
30/04/2018

For what might be an older hotel, it was clean and everyone was very nice and helpful. Heads Up! No elevator, if you have a lot of luggage or work items, you might want to consider which floor you are on and how you might have to pack stuff in and out.

"Good value for the price"

4
25/04/2018

We stayed here while on a road trip on the Interstate 5 Highway. It was very accessible, the staff were courteous, room was comfortable and very clean, and the breakfast was above average. The price was very reasonable for the location.

"Nice breakfast "

5
25/04/2018

Nice breakfast, wanted a room driving distance to mt rainier, sea-tac and Olympic nation park. This fits the bill. Beds are awesome and plush. Mid week evening snack/light meal was a nice surprise for us. It's not fancy here but checks all the boxes we wanted for a good price. Better than we expected from a regular best western.

"Awesome breakfast"

4
19/04/2018

The staff were friendly and helpful. The hotel breakfast was the best we've had anywhere. The fresh fruit was refilled during the entire time it was open. The cook made a special entrée each morning, which was delightful. Free parking, close to the freeway.

"convenient property with large rooms and great service"

5
14/04/2018

Enjoyed the way the staff went out of their way to give us an early check in and late check out so we could spend time with family. The chair and sofa in the king suite was great for visiting with relatives. The hot breakfast was very nice with a nice selection of other items.

"Very pleasant stay here: we will definitely go back!"

4
07/04/2018

We chose Tumwater because it is close to Port Angeles where we were catching the ferry the following day. We chose the hotel because it was pet friendly. The hotel was clean and well appointed. The breakfast was amazing with beautifully cut fresh fruit and lots of things for meat eaters like my husband (and good bagels and bread and cereal for those of us who eat veggie). There were several choices of restaurants near by (though it was Easter Sunday so not many were open). We drove to the golf course nearby and ate at the River's Edge which was very pleasant also. Staff at the hotel could not have been more helpful.

"Large, comfortable king room"

5
02/04/2018

Friendly staff, fresh-feeling linens, clean room. Convenient location and quiet stay. Excellent, well attended hot breakfast with cut fresh fruit, good parking. Would definitely stay again. The hotel is set a little back from the street so not so easy to see at night from the I-5 exit. The website address shows Capitol Blvd SE but internet map services displayed it as SW which was confusing.

"Great place!"

5
30/03/2018

Stopped here for the night while in the area. We were pleased with everything! Comfy and clean rooms. Fast wi-fi. A nice surprise was the complimentary social hour from 5-7 pm with free drinks and appetizers of chicken strips, fries, and salad. Never experienced that before. The breakfast in the morning was also more extensive than the usual. Several hot options, as well as fruits, danishes, waffles, and all the rest you'd expect. We all tried out the fitness room and the equipment was very new. We peeked in the hot tub room and it looked inviting but we did not have the time to make use of it. Very pleased with the amount of extras. Even had fresh cookies and fruit water available in the lobby which our son kept going down for in the evening. We'll have to stay here again! The only minor annoyance was that I had looked up the price per night beforehand on their app but did not reserve and when we checked in they were not willing to give us that price. Even I see here on the trip advisor site it's listed as the lower rate. So....next time, I guess I'll be reserving on the website first for the good price.

"Awsome stay"

5
19/03/2018

The hotel resptionist was awsome(sorry i didnt get her name) She was very kind and courtious. My friend and I where in the area for a furnal, we didnt plan on staying but ended up doing so. She was able to get us a room early so we could freshen up before the furnal. Everyone was very polite,best experience I have had in a long time, and just live in Spokane. I will be back(probably in June).

"Nice place unless handicapped."

4
12/03/2018

This is a very nice place. Unfortunately, my wife is in a wheelchair. The handicap room is all way to the back of the hotel. And the carpet they have in the hallways and rooms are difficult to roll a wheelchair. They do have a exercise room. There is also a small, hot food breakfast buffet.

"Quiet, clean dog friendly"

4
14/02/2018

Good solid BW, located next to a great pizza place. Staff are friendly, helpful and professional. No problems at all, comfortable bed, bedding and made in and out very easy for a road trip. Easy to find.

"Cozy place to rest your head"

5
05/02/2018

Love this hotel! Super clean, friendly staff and close to the highway. Great out of the way place and after a 12 hrdrive it was just what I needed. I was traveling on my way thru to Canada. Good breakfast in the morning too!

"Great place"

5
31/01/2018

This is a great place to stay. The staff here is great. Valerie and Grace do a great job At the desk. They make customer s feel like their welcome. Kimber does a great job in the morning for breakfast.

"Great place to stay!"

5
23/01/2018

With friends in the Lacey area and an upcoming lunch engagement with each.. we decided to stay in the Tumwater/Olympia area. Staff was terrific, had great ideas for restaurants in the area. They invited us to attend their reception that evening for lasagna, salad and wine. Room was very comfortable. Easy location to find from the freeway too.

"Another great stay"

5
15/01/2018

Since my folks have moved to assisted living, we or other family members frequently need a place to stay when we visit them in Tumwater. We have stayed here about four times in the past year or so and we are never disappointed. Friendly staff, good breakfast, clean and comfortable rooms, conveniently located.

"comfortable and friendly staff"

4
07/01/2018

Comfortable hotel if you are visiting the Tumwater area. The staff were very helpful and accommodated my request for an early check in. It was nice to have a refrigerator and microwave in the room. The breakfast options were good and the area was clean.

"A bit disappointed"

3
06/01/2018

Staff was great, room clean.....but 1. Plumbing...if a nearby room fills their bathtub, you won't be able to hear your television. Water pressure in the shower is very, very low. 2. Pillows...a lot of them, but not comfortable 3. Heating...or rather getting the room to a good sleeping temperature was difficult 4. Trucks idling in the morning. Backed in to just outside room before 6 am Bed is comfortable, but the other issues will have me looking elsewhere

"One of my favorites - Best Western Tumwater-Olympia Inn"

5
06/01/2018

The room was very nice, clean and quiet with very comfortable bed. The desk was large and had extra outlets which is important to me. The in room coffee was excellent, much better than what I usually get. I also liked the guest social and the fresh fruit for breakfast. I did not have any cookies and milk but I'm sure they were good. This is one of my preferred BWs and I hope I have a reason to come back soon.

"Exceptional"

5
05/01/2018

Recovering from angiogram at local hospital, staying at this hotel was unexpectedly perfect: room warm and welcoming; hospitality room offered dinner quality "appetizers", so no need to leave hotel; slept like I was dead, woke up refreshed and had a breakfast that was restaurant quality. Personnel upbeat and pleasantly helpful..husband and I would definitely come back!Thx! Thankful,

"Great Value but"

3
02/01/2018

Great value but older hotel. No renovations done and if so not noticeable. HALF SIZE PILLOWS!! No pool but spa was small but private. great staff just not what you expect when staying at a Best Western. No direct entrance from main street "CAPITOL" due to hotel being located behind other business like a Shell that hasn't been used in over 2 years I believe! (written 01/02/2018)

"Good for last minute booking"

3
01/01/2018

Hotel I usually stay in was booked so I booked here at last minute. Room adequate and quiet. Rate included breakfast buffet which was nothing special but served the purpose. Staff friendly. Plenty of on site parking and convenient to I-5 freeway. A few restaurants in area most across the freeway along with Fred Meyer and Costco.

"Caring staff"

5
28/12/2017

Love staying here. Staff always have a smile and friendly greeting. Fresh coffee and hot water for tea or cocoa always in the lobby, and 2-3 kinds of cookies after 6. Well maintained and quiet for being so close to highway.

"Great value and offers a free hot breakfast and happy hour with lots of food included"

5
22/12/2017

Friendly staff, very helpful, they go out of their way to make your stay enjoyable. They serve a hot breakfast every morning in the breakfast room and Mon-thurs a happy hour which includes always a salad bar, 2 drinks each, and a hot entrée, all included in the price of the room. They also serve cookies and milk after dinner in the main lounge which also always has coffee and tea available. I would recommend this hotel, what a great stay we had.

"Stayed one night on way home but second time at this hotel"

5
01/12/2017

Value for money is excellent. People very friendly and helpful .The night we were there they had a guest social which was a very nice touch and popular with what seemed to be regular guests. Hot breakfast in a non plus property was very good

"Hotel is a Model for Doing it Right"

5
30/11/2017

Excellent customer service from all employees. Hotel provided free reception for all guests that included two glasses of wine, pulled pork, buns, and a salad. A first for me! Room large, clean and overlooked forest. We stayed in 219. Large indoor pool. Great location as opposite University of Oregon. Have dinner at Beppe & Gianni within easy walking distance. Fabulous.

"Great place to stay in Tumwater WA"

5
30/11/2017

I stay at the Best Western Tumwater quite often and always enjoy the friendly family like atmosphere. Service is prompt and rooms are always clean. Never disappointed with my stay. The weekday evening social hour is must but several good restaurants are within easy walking as well. The Capitol and downtown Olympia are only 5 min away and have additional good restaurants.

"Excellent hotel - wonderful, friendly staff, great breakfast"

5
28/11/2017

We stay at Best Westerns more than a dozen times a year and this one is one of the best - if not the best. Friendly and helpful staff, great hot breakfast, fast internet, free news papers and, I had to mention the cookies at 6pm. Normally the coffee in the rooms is not so great but, the Seattle coffee offered on this trip was an exception. During week-days there is something special for the guests - you will have to stay there to find out.

"Good value"

5
21/11/2017

I've stayed at this BW numerous times. It's always clean, quiet and a good deal on the price. Good location. Don't need to drive anywhere to eat or pick up a few things at the store. Easy on-off freeway as well.

"Best Western and excellent value"

5
19/11/2017

Recently stayed at this Best Western and had a great experience. The Staff were truly exceptional with friendly service, smiles, and lots of greetings. The room was clean, and priced right for what we needed. There is ample parking and the hot breakfast started at 6 am and was great. Not just the usual cold cereal, but the makings for a breakfast burrito, scrambled eggs, ham, bagels, toast, fresh waffles, lots of fruit, and juice and coffee. The breakfast actually made the whole stay that much more of a great value and got us going early without needed to make an extra stop. And if you're stay is mid-week, there is a guest social. Cookies and milk are available each evening at 6 pm, and are quite tasty! If you're looking for a peaceful nights rest, super friendly staff, and hot breakfast, this Best Western is a great choice.

"Clean Room and Yummy Breakfast"

4
09/11/2017

Don't really stay at Best Western so was very pleasantly surprised at a clean facility, clean room, polite housekeepers and great breakfast. I highly recommend it . You can tell the manager takes pride in her job.

"Family visit"

5
07/11/2017

Came up from Oregon to spend time with my mother-in-law and other family members. We all came to celebrate the 96th birthday of my mother-in-law. It was a great weekend visiting with everyone. I always stay the best western in Tumwater. They are very welcoming.

"Tumwater Stay"

5
06/11/2017

We made a trip to the area to visit some family. I had never stayed in this hotel before. The rooms were clean, the bed was comfortable, and it was a very nice breakfast. And the price was very reasonable. It's a great location, close to food and shopping.

"Comfortable and Clean"

5
05/11/2017

The bed in this hotel was extremely comfortable. The room was clean and I felt I could walk on the rug barefoot. That doesn't happen very often. Nice breakfast and friendly staff. All that for a good price too. Also, I like the noon checkout.

"Very clean and comfortable motel close to I-5."

4
05/11/2017

Location The hotel is located about half a mile from I-5 in Tumwater. Seattle airport is one hour or 55 miles away. Portland, OR is about 110 miles or 1hr 45 min drive. Its a great place to break up a drive in the middle of Washington for a night etc. Within the area are various stores like Fred Meyer, Walmart and lots with fast food places everywhere, KFC is walking distance. Great mexican restaurant nearby. Room The spacious room had a high size soft king size bed. The bed is comfy with mattress topper but didn't much like the pillows. There are bed side tables with lamps but power sockets are behind the cabinets. However an alarm clock does have a USB socket behind it. The bed faces a large cabinet that has a large TV with full cable, microwave and large refrigerator. There is a working desk with lamp are here are plenty of sockets. There is also a sofa and coffee table, great for eating take-aways and watching TV. The room also includes a large sink that also has hot drinks machines on top. This is the main sink form the bathroom. Since the bathroom is in a small room containing only the toilet and a bath and shower combo. They offer small amenity bottles of in house brand. An iron and ironing board is also on offer with some clothes hangers. Heating / AC is a large unit but wasn't that noisy. Decor is kind of dull but traditional. Facilities The hotel offers decent speed WIFI. Also two computer are in the lobby. There is breakfast on offer and quite nice that includes some scrambled eggs, bacon, sausages, plenty of breads and bagels, cereals, yogurts and fruits. Plus a pancake machine, juice dispensers and coffee machine. Its as nice and the room plays the news. They also offer cookies and coffee in reception. For leisure there is a small gym and adjoining room with hot tub. Plenty of free parking is offered. Staff Staff were nice and friendly with quick check-in/out. Breakfast lady was overly enthusiastic and happy. It was fine for one night, comfortable and very clean. Not quite Hampton Suites but a decent product that was good value for money.

"Our Stop in Olympia"

5
02/11/2017

We have stayed at this motel many times. we not longer look at any other place but just book into the Best Western Tumwater. They have always treated us very well, the breakfast is very good, and we are always rested for the next day. Just a good place to stay.

"Nice clean hotel"

5
30/10/2017

We stayed only one night but it was a comfortable bed, nice clean room and the breakfast was okay. The location for us was great since we were headed up to Port Angeles the next day. The hotel is located right off I5 but you do not hear any noise.

"Best hotel I have stayed at in a long time! "

5
26/10/2017

Stayed for four nights. From the staff to the complementary breakfast, evening snacks, cookies, and rooms this hotel is amazing! Feels like home away from home! Highly recommend! We will stay here again!

"Best Best Western I've stayed at"

5
22/10/2017

An excellent hotel value. Although my general impression of any staff I encountered was that they were all very young they did not disappoint in any way, from a young maid who showed us how to handle a cranky electronic lock to the cooks in the breakfast room (always happy and helpful) and a front desk staff that always had a smile and was ready to help. The room was clean and very well equipped. The internet was great. Breakfast was bountiful, hot and varied a bit everyday, including breakfast tacos one day. The cookies and milk in the evening was a delicious surprise. Thoroughly enjoyed our stay and would recommend this hotel.

"A perfect stay"

5
22/10/2017

Excellent! Desk, breakfast and cleaning staff - all conscientious making our stay very comfortable. Best bed ever. This was a one night stop over but was memorable for its overall comfort, cleanliness and caring staff.

"Top Service"

5
19/10/2017

We were on our way out to find dinner when we became aware of the evening baked potato and chili bar. Even though we were too late and it had closed, the young lady cheerfully opened it for us and went out of her way to make sure we got all the time we wanted. I am sure it made more work for her and dragged her shift out, but all she seemed concerned about was taking care of us.

"Great value"

5
16/10/2017

Great value for high quality, very comfortable mattress and sheets. Nice tub and shower. Microwave and refrigerator in the room. Breakfast is fantastic with lots of hot and cold options plue many beverage choices. Pet friendly location.

"EXCELLENT VALUE & DISABILITY FRIENDLY"

5
15/10/2017

This hotel offers THE BEST wheelchair-compatible bathrooms we've ever experienced. And those with or without special needs will encounter a warm welcome, cheerful/helpful staff, clean & comfortable rooms, tasty food at breakfast and evening receptions, and easy check-out. We plan to stay here in the future, whenever we find ourselves in the vicinity.

"Best Western Tumwater AAA+++"

4
13/10/2017

Clean, well run Hotel, Great friendly staff, breakfast was a great way to start the day . Rooms and beds great hot tub and weight room worked well warm cookies and cold water and coffee nice touch in the lobby easy check in and check out

"I really enjoyed this hotel near the Washington State capitol."

5
11/10/2017

This hotel offers a unique amenity I have never encountered at any other hotel. On Monday, Tuesday, and Wednesday they have a social hour from 5 to 6 pm at which they offer complimentary beer and wine ( 2 per person) plus macaroni and cheese plus a mini salad bar. This was a great treat and a wonderful opportunity to meet other travelers. The hotel is two stories without an elevator. We stayed in room 234 (double queen beds) and found it very clean and spacious. The staff are friendly and outgoing. I think we have found our "go to" hotel for visits to the Olympia - Tumwater - Lacey area. This hotel does not have a swimming pool but it does have a hot tub and fitness room. There is a brew house restaurant and a Mexican restaurant within 200 feet (70m) of the hotel. It is five minutes or less drive from a major grocery/department store. The hotel is convenient to the I-5 freeway but the traffic noise is minimal.

"You get your money's worth"

5
11/10/2017

Great service. The hotel staff are friendly and courteous. The room were bigger than I expected, I did not feel cramped. Having a microwave and refrigerator in my room made it so convenient, especially when staying for 3 nights. The breakfasts were delicious and I really enjoyed the evening receptions on Mon thru Wed. Made my stay way more enjoyable. I didn't have to go anywhere was I was done with my day at the conference. Thank you so much.

"Nice Hotel"

5
10/10/2017

Clean, Comfortable and reasonably priced. Breakfast was excellent I would definitely stay here again Only draw back for me was the proximity to restaurants. Travelling on a Motorcycle I prefer to walk to a meal in the evening. There were only Mexican, Pizza and fast food places close by

"Exceptional Stay"

5
10/10/2017

This is a wonderful hotel -- best staff ever!! Cookies each evening so appreciated. Hot breakfast was above and beyond -- you will love the friendly atmosphere, nice lobby and rooms -- cleaning staff very helpful and pleasant. This hotel is wonderful to stay in and you will come back for sure. Easy ride to coast -- beautiful country around the area and then come back and sit in their hot tub. We also had quiet rooms -- that is so important.

"always friendly staff."

5
09/10/2017

Have stayed here many times and have been treated very well each time. The room is always super clean and tidy. .Brerakfast buffet is good. We travel with a dog and the pet room is always fresh smelling. A nice walking for the dog. Sometimes we get a little treat bad but not this time.

"Excellent service and quality"

5
01/10/2017

I would rate this hotel a "15" out of "10"! Everything was very clean from the lobby desk, sitting area, business area, exercise room, hot tub, breakfast area, and the room. Hotel staff were extremely pleasant to interact with and were very focused on the customer. The warm cookies in the lobby at night were a wonderful treat! The room was very quiet with no extra noise evident from outside or inside.

"Great place to stay"

4
30/09/2017

Very clean, good location, excellent staff. We enjoyed our visit, although just one night. Even though there was no pool, the hot tub was good. The hotel is conveniently located near shopping and restaurants.

"Average stay"

3
26/09/2017

Classic hotel stay. Clean, affordable, but some things just don't work right. The refrigerator froze my meals no matter what temperature setting it was at. Hand sanitizer empty in the workout room. Asked for an express checkout the night before and it was like I was speaking Latin.

"Relaxing and enjoyable"

5
22/09/2017

My boyfriend and I stay here quite frequently. We Always love it. everyone is so nice and the rooms are amazing. The decor is nice the rooms are always clean and always quiet. And the Jacuzzi is beyond relaxing. We look forward to our next stay

"Excellent value"

5
21/09/2017

This building was not the newest construction in town but it was well maintained and clean. The bed was comfortable and the location was great for us. The staff friendly and helpful. Breakfast was great.

"Very Surprised in a good way"

5
18/09/2017

I chose this hotel because it was a halfway spot in our travels. I'm a Best Western member and the price was right. Tumwater is just a town off the freeway near Olympia. Not exactly a tourist destination, so I didn't expect much. We get inside and warmly greeted. Then we are told that there a dinner social. Dinner? Yes. They gave us a free meal, one of thI chose this hotel because it was a halfway spot in our travels. I'm a Best Western member and the price was right. Tumwater is just a town off the freeway near Olympia. Not exactly a tourist destination, so I didn't expect much. We get inside and are warmly greeted. Then we are told that there a dinner social. Dinner? Yes. They gave us a free buffet meal, one of their own choosing. Orange chicken, rice and salad. Plus two free drinks for each of us. Beer, wine soda. We ate before we went up to our room due to the time window of this event. The rooms were a little dated but clean and they I shut the door. It closed quietly. No slamming. You go to a motel to get a restful peaceful sleep and then the people next you like to get up a 5:30AM and let the door slam and now you're awake. Then they back from breakfast and let the door slam. This is my biggest pet peeve with hotels. If one hotel can do it, why can't others? Very happily satisfied with this hotel

"Reliable choice in Tumwater"

5
18/09/2017

This is our second stay here and we were not disappointed. The king room was large, and nicely furnished with a sofa, easy chair, nice television and computer desk. Wish there had been bedside tables on both sides of the king bed. The breakfast was very nice with cut up tropical fruits, apples, oranges and bananas, lots of choice in the baked goods, plus hot items including scrambled eggs, 'taters', and ham. I would prefer homemade hash browns to frozen taters but was happy to have potatoes in any form (vegetarian). Fairly good coffee and a nice breakfast room. No complaints.

"Always friendly"

4
18/09/2017

Only stay here if you want cheerful service; quiet, clean, comfortable rooms, nice variety at breakfast; and then fresh baked cookies in the evening. Oh, there's also a guest social early in the week. Great experience once again.

"This is the place to stay!!!"

5
11/09/2017

Wow, we recently stayed here for 2 nights before our cruise was to leave out of Seattle. First off the rates were the best in the area ($99 a night) and we wanted to see the capital in Olympia. We arrived on a Sunday night to be greeted by Grace, the front desk clerk. She was very friendly and helpful and since we were hungry for Mexican food, Grace recommended Ramirez Family Restaurant across the street from the hotel. Excellent choice! The room was perfect and very quiet, so we got a great night of sleep. The breakfast the next morning prepared by Kimber was fantastic!! We had scrambled eggs, bacon, sausage, potatoes as the feature foods in the hot plates. Then you had everything and I mean everything else ( think breakfast items). Kimber followed it up the next morning with scrambled eggs, chicken fried steak, biscuits and gravy and everything else. These were better breakfasts than you get at some restaurants. On Monday evening I was going to go across the parking lot to have a beer at the brewery and asked Grace if they were any good. Grace responded that the hotel serves beer, wine, and a hot meal on Monday thru Wednesday and its complimentary. I couldn't believe it. Not only did we get free drinks but Rose (manager) and Laurie put out a spread of orange chicken, rice, and something else (too many beers to remember). This has got to be the best hotel I have ever stayed at. Oh by the way, they also have a workout room and hot tub accessible by your room card. If you are ever in the Olympia/ Tumwater area, this is the place to stay. I will be back!!!

"Good value"

4
11/09/2017

The hotel was good value and we had a good room. We did not hear any road noise so we had a good night's sleep. It had what we needed and the breakfast facilities were plentiful. Close to the highway so fairly easy to find after a long drive.

"Decent place "

3
11/09/2017

Just what you'd expect from a Best Western hotel, it's better than the average chain, prices can be a tad higher, service is very good. Rooms are quiet except for the water systems, which can make huge noises. Three stars because there is just not a point on which they excel.

"Remember Tumwater- South of Olympia, Wa"

5
07/09/2017

A great place to stay, directly off Route 5 at exit 102. Quality room, breakfast and value. Breakfast included fresh fruit, strawberries and blueberries. Highly recommend staying here. Hotel staff was very accomadating

"Excellent Value!"

5
05/09/2017

The staff at this hotel was friendly and accommodating. We checked in around 7:30 and we were offered cookies, hot chocolate and tea. It was a nice welcoming after a long day of travel! The room was spacious and clean. In the morning we enjoyed their complimentary breakfast and we were again impressed with the friendly and helpful staff. The best hotel choice in this area!

"Pleasant stay in Tumwater"

5
04/09/2017

We stayed here because it was very close to my folks' assisted living facility. Spacious room. Friendly staff. Convenient and quiet. Above average breakfast choices. Will definitely stay here whenever we are in town.

"Great stay except for water pressure"

3
01/09/2017

Nice spacious room. Good location, quiet and close to restaurant options. Bed comfy. Water pressure very, very low and the shower head was very high. We could not even reach it. Wifi worked perfectly with no reboots needed.

"Best of the Best"

5
01/09/2017

We had 2 rooms 4 adults and arrived early evening. We all agreed that this was one of the best Best Western Hotels we all have stayed at. The Quality, Outstanding service, Value, Breakfast & Comfort of Bed and Rooms were all 10's - GREAT JOB

"Great stay."

5
30/08/2017

It was a vacation trip with a casual return home. We made last minute reservations with ease and the room was clean and ready when we arrived. The hotel is close to restaurants which made walking to dinner easy. The staff was friendly and very accommodating. I will definitely be staying there again.

"Friendly Staff, Very Clean & Affordable"

5
30/08/2017

I always stay at this BW in Olympia for Business. The staff friendly and knowledgeable in the area for restaurants, shopping etc. The hotel is always clean and they have a great breakfast! The price is right

"a lovely Inn to stay at"

4
29/08/2017

very warm and friendly environment during my stay. reserved this hotel is a part of my seattle visit because it is in the middle of 2 NPs. the city is small, and location is very accessible to the major freeways. food around this location is great too

"Great property, great staff, lousy TV access."

5
25/08/2017

Check in went smoothly and staff was wonderful. Male desk clerk very friendly and courteous. Room was well decorated and very clean. Breakfast was wonderful by the addition of fresh fruit: blackberries, blueberries, and more. Biggest gripe: could not get the remote to operate the tv. Desk clerk brought us newer, fancier one which worked well for one night. The next day it, too, would not work.

"Great stay!"

5
24/08/2017

The after dinner cookies were great, and the fruit infused water was a nice touch when you entered the building. The hotel staff were friendly on our arrival and helpful in picking out a place for dinner.

"Friendly and Helpful"

4
22/08/2017

The staff at Tumwater were exceptional. Friendly, helpful, showed interest in our stay without being intrusive. This is a well managed team of folks from breakfast staff, housekeeping, front desk and management. I would definitely stay again even though the facility is older than other options and there is no pool, the staff made up for these shortcomings.

"clean and friendly"

5
20/08/2017

The rooms were spotless and the staff was very friendly. The location was great access to freeways. Other stores were close. the bathroom was spotless as well as the sleeping area. There was coffee and tea in the room along with shampoo, lotion, and things that go along with the coffee. We did a evening check in and the staff member was very professional and announced that fresh cookies would be out around 6pm. What a treat to have warm cookies and fresh coffee in my room.

"Soundproofing"

4
19/08/2017

All is extremely well except the soundproofing of the room. The service, the cleanness and the location is perfect. The beds, the breakfast, all is excellent. But the noise is not acceptable. One should not hear his neighbor snoring in the next room.

"Very good"

4
18/08/2017

Nice clean place to stay. No problems. Convenient location. Breakfast was good, fruit selection was great! No biscuits & gravy for hubby, but suppose that's healthier for him anyway. Would stay again and recommend to others.

"Accommodated a family emergency with last minute reservation"

5
14/08/2017

I needed to go to Olympia the next day and booked five nights at the Best Western. It was a difficult time for our family. The staff was so extraordinarily kind and helpful, especially Aracely at the front desk. The housekeeping staff left extra towels on request. I asked them to clean the room while we ate breakfast, and it was spotless by the time we returned. The breakfast was outstanding. Wi fi was fast, even for streaming. Location was perfect. Brewery City Pizza is right next door and one night they delivered right to our room (two children). I would pass on the Mexican restaurant next to the hotel, though. For those so inclined, Costco and Fred Meyer are near the hotel. My only complaint is that the curtains do not close completely. This is a problem if your room is on the first floor, as ours was. Get a room on the upper floors.

"Outstanding Staff & Customer Service"

5
14/08/2017

We were in town for our son's wedding and stayed here for four nights. Many other family members and wedding party members also stayed here. The customer service was exceptional! EVERYONE was friendly and helpful. The front desk staff was especially helpful when we needed to find a space for all of the family to get together after the wedding. When we asked for extra room supplies, the cleaning staff were very accomodating. The room worked out great...it had many mirrors, which made getting ready for a wedding much easier. It also had two sinks, instead of one which was very convenient. The breakfast was surprisingly good with hot foods (eggs, meat, potatoes) and the usual cold items. A very good selection. One morning, there was even a type of Chicken Tortilla casserole that was VERY good! Great hotel, located within walking distance to a Starbucks and a short drive to a Walmart, Fred Meyer, and Costco. It does NOT have an elevator, so request a room on the first floor if that would be a problem. One of our beds wasn't the most comfortable, but it wasn't bad. Would totally stay again - Thank You!

"Excellent service/clean/tasty breakfast"

5
11/08/2017

La Quinta Inn in Tumwater canceled my reservation without providing any notice of the cancellation. Best Western in Tumwater was able to book us a room for our entire stay and ended up being more accommodating. I have stayed at the La Quinta Inn previously and after staying at the Best Western, I will never stay anywhere else but the Best Western. Grace at the front desk was able to book a room for our entire stay relieving the stress of where we're going to sleep as I was traveling with two small children and my mother. Their staff is amazing and you can tell they love their jobs. Sonja and Kimber in the kitchen accommodated my mother's gluten allergy by making her fresh from batter waffles and a gluten free cinnamon roll. The breakfast was very tasty. The hotel and rooms were very clean. I would recommend the Best Western to anyone staying in the Olympia/Tumwater area.

"poor service"

2
11/08/2017

Received poor service from several employees. Pillows smelled and vending machines were out of order. Housekeeping was banging on door mid morning well before check out time. Bathroom was very small and low water pressure

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so sorry to read about your negative experience with us. We strive to provide and clean and comfortable accommodation for every guest. I'm sorry we didn't do that for you. I will be sure to use your comments to implement improvements for our future guests.

"great service"

5
09/08/2017

The staff was extremely friendly and helpful. The facility and room was very clean and comfortable. We needed an early check-out and the staff was kind enough to prepare a very good bagged breakfast since we were leaving before breakfast service. Would highly recommend this hotel

"Great Place to Stay"

5
08/08/2017

The staff was extremely friendly. The breakfast selections were perhaps the best I've ever had at a Best Western - and included with your stay. The hotel is also dog friendly, which is a huge plus for us as we were traveling with our lab. Overall it was a great experience!

"Family fun weekend"

5
07/08/2017

We chose this hotel for its location so we could go to 3 family gatherings. The hotel was very friendly, welcoming and very clean and comfortable. We would stay here again or recommend it to others. This BW is located to lots of shopping, restaurants, etc.

"Great hotel enroute to Portland, Oregon"

5
07/08/2017

Looking for a nice place to stay on the way to Oregon Coast or Portland? BW Tumwater is consistently a great stay, clean. good value and service. Lots of amenities nearby (supermarket, coffee shops, post office, service stations).

"Great experience!"

5
31/07/2017

We have stayed at many Best Westerns over the years and this one is the finest we have ever experienced. The staff are very engaging and friendly, the breakfast was perfect and the room was just right. Great value and location!

"Great Place to stay."

5
30/07/2017

Freshly baked cookies in the lobby. Fast internet, one of the fastest I have come across in a hotel. Friendly staff. Got great price. What more could you ask for. I will defiantly stay here again. Lots of places to eat in the evening that were very close to the hotel.

"Convenient and comfortable stay in Tumwater"

5
26/07/2017

Had to pass through Tumwater on a business trip so stayed at the Best Western on Capital Blvd in Tumwater. Very comfortable, friendly staff, clean facility. Decent hot breakfast available too. Although there is some construction going on in front of the hotel, not AT the hotel, it was still very quiet. It didn't really upset our stay at all. There is a Starbucks conveniently located almost next door=)

"Survey"

5
26/07/2017

My stay at the Best Western Tumwater-Olympia Inn located in Tumwater, WA was fantastic. The staff was so nice and extremly helpful. The room was very nice and very comfortable. The breakfast was excellent. The only negative is there is no elevator at this hotel. There are plenty of rooms on the 1st floor for the handicapped guests. I highly recommend this hotel.

"Convenient, clean, great service"

5
25/07/2017

Great service. Clean. Walking distance to a couple of good restaurants (thought not near any fancy night-on-the-town stuff). Stayed here twice with good experiences both times. Great breakfast. Quiet and comfortable.

"Bike trip"

5
24/07/2017

Great property, up to what we like to see in a Best Western. If you spend good money you should get value for it and this place gives it to you. The breakfast was a 10 and the added bonus was a happy hour. Hope this feature catches on to more Best Western Hotels.

"Tumwater"

4
24/07/2017

Nice, quiet setting, good staff, convenient location. Will recommend to associates. Access to shopping and business venues is good; restaurants in the area a fast service type. Close to capitol campus if you are visiting or working there.

"A nice place to stay"

4
17/07/2017

I stayed there for one day on the way from Vancouver to Portland. The hot breakfast was really good with fresh fruit, ham, egg etc. However, the room facility need to be improved a little bit. Could not find elevator. so you have to pull luggage to second floor if room is on 2nd floor.

"Hotel was great, view not so much."

5
14/07/2017

I would stay here again...breakfast was great, beds were comfy, staff was super friendly! The location left much to be desired as far as views go, but the location was convenient. I would stay here again.

"A Great Place to Stay with a Really Good Breakfast"

5
12/07/2017

I stayed here for a single night. I got a room with 2 Queen Beds. The bed was very comfortable, the room was clean, the shower had lots of hot water. There was a second vanity with a mirror and sink outside the bathroom which was really nice. The TV was good size and on a swivel which made it easy to watch TV from my bed. The staff (both at check-in and check-out) were very friendly and pleasant to talk with. They recommended a good place for dinner and we even got a 10% discount for showing our room key. Now to the best part. I've stayed in a lot of hotels, and my experience with the breakfast range from awful to poor. Not here. They serve breakfast starting at 6 AM. I got there just as they were opening the door and the food was really good. What a shock! They had scrambled eggs (real chicken eggs, not powdered) and they were wonderful - hot, fluffy and tasted great. They also had potatoes (cubed) and some of the best breakfast sausage I've ever had at a hotel breakfast. The food was plentiful, hot and delicious. They also had a waffle station where you could make your own waffles. I didn't try that because I was full from the eggs and sausage. I'll stay here the next time I'm in the Olympia area. It was a great experience.

"Delightful 2 night stay"

4
10/07/2017

Made reservations through expedia.com. We checked in late around 8 pm on the first night, which was easy and quick. The hotel is located near the freeway, but far enough away that you don't hear any traffic. Our room was exactly as the one we reserved, nothing too fancy, but clean and comfortable. Kids slept on the couch pull-out bed and my wife and I stayed on the queen bed. Downside to our room: it was located at the top of the stairs across from the vending and ice machines, and while the bed was soft it was a little saggy in the middle. My wife felt like she rolled toward the center of the bed. Breakfast in the morning was great, plenty of options: waffles with various fruit toppings, whip cream and syrup, muffins, doughnuts, sausage, eggs, potatoes, cereal, oatmeal, etc. After the first night we recommended the hotel to my brother and his new wife (the reason for the trip in the first place) because of the breakfast and he stayed at the hotel on our second night. He told me that he too enjoyed the breakfast. Overall we were happy to stay in this hotel, would obviously recommend to other and if needed we will stay there again.

"Good quiet location"

4
10/07/2017

Located off the freeway, just south of the state capitol of Olympia is a the small town of Tumwater. This hotel is tucked away off the main road into town. Although it can have lots of guests, it is still a very quiet location. It has a hot tub and pool. The pool is great for families. The hot tub area are no chairs or towels. It's next to the gym and you enter through they gym to get there. There is a handicap lift for the hot tub. Breakfast is great and they served chicken fried steak while we were there. You will have to ask for the master remote from the front desk in order to have a TV guide on the TV. This is a great place to stay for one night or a quick stay if travelling through. The beds are comfortable and the hotel is well maintained. It's close to all the local town amenities and the local WalMart is on the opposite side of the freeway. Also, it's close to the state capitol if you are into history or enjoy architecture. They do provide tours and the state capitol has well kept grounds.

"Business Trip"

4
10/07/2017

Great value and good location for meeting purposes. Have a training in Lacy every year and I always stay at this Best Western because it is the best value of the price. Would recommend this for a quick business trip in the Olympia area.

"Good Place to RON"

4
09/07/2017

This hotel is a bit out of the way, but is a good place to stay. We were hauling a trailer and there was parking suitable to remain connected. Rooms were clean and comfortable. Did not see an elevator so those with accessibility issues may want to ask for a ground floor room.

"Worth every panny"

5
05/07/2017

This BW was top quality. Super clean, super comfortable, and super friendly. My husband is 83 and I am 78, and the staff were more than kind and helpful to us. We had a wonderful breakfast in an absolutely immaculate kitchen every morning of our stay and were given a breakfast bag to take with us on the last morning as we had to leave at 2:30 AM. I would far rather stay here than any 5 star hotel. THE PRICE IS RIGHT AND THE QUALITY IS INCOMPARABLE. An No I am not paid for this.

"Older hotel, but still maintained "

4
02/07/2017

The hotel room was clean and spacious. For just over 100$ a night, can't be beat really. The bed left something to be desired though. Groaned and creaked with every turn. The girl at the front desk was extremely sweet. Friendly efficient and fun! A good area close to shopping and fast food restaurants. A bit of a drive if you want something better to eat.

"Good Clean Room!"

5
28/06/2017

Fast and Courteous Check in and reasonable priced for 4 of us for: $116.23 including Taxes and Discounts. Still not quite the Tourist Season yet because of Snow still. Clean Room, and everything was provided that was needed. Safe Location which is very important.

"Lousy Beds"

2
26/06/2017

The bed had bad and squeaky springs and seriously moved as you got in and out. We could even hear the bed above us everytime they got in and out of it during the night. It was so disturbing I got very little sleep

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so sorry to read that you weren't comfortable in our beds. We understand that when guests come to stay at our hotel they are expecting a comfortable environment where they can relax, so it is unfortunate and embarrassing that we couldn't provide that to you. We are in the process of upgrading all of our mattresses, so I apologize for any inconvenience that you may have experienced during this transition. I hope you will consider staying with us again so we can provide you with a better experience.

"Nice Hotel"

4
26/06/2017

We stayed here 5 years ago and had a great time. That's why we came back this time. It looked like they had remodeled since the last time. Very happy with the stay! Nice breakfast, great people. The front desk staff helped me with some issues with my reservation, my fault, not theirs!!

"Love Dogs"

4
23/06/2017

Only stayed 1 night, but everything was clean and in working order. My request for a lower floor close to an exit was easily accommodated. Staff welcomed my dog with open arms (and a goodie bag!) and extras I requested were provided immediately. Not a lot of space for walking, but it was sufficient for one night. Breakfast was satisfactory. Parking lot was well lit and quiet at night even though it was on a main road.

"Very Well Done"

5
21/06/2017

One of the better Best Westerns we have stayed in. It is conveniently located just off the freeway near most things in the Olympia area. The lobby and breakfast area are very pleasant and the room was very nicely done. Good standard breakfast included. Note that there is no elevator if you are on the second floor. We clearly would stay here on another trip to this area. Good hotel for the price especially if you are AAA or ARP.

"A Great Best Western in Tumwater, WA"

5
20/06/2017

The best breakfast I have had at a Best Western Hotel. Great staff and nice rooms. Comfortable lobby for our group to hang out. Delicious cookies. A bit difficult to find the hotel as it is behind a gas station - it needs better signage.

"old but acceptable"

3
15/06/2017

I actually like parking outside the door of the room. This hotel is old but a pretty nice place to stay for the amount charged. The interior courtyard and pool was very pretty and I enjoyed the little patio outside the door. The breakfast was weak with the round rubber eggs and limited options. There are only 4 tables in the breakfast area and when the facility is filled up there was no place to sit.

"Great location!"

5
15/06/2017

Business or pleasure! Easy in and out. Near restaurants and tourist sites without having to get into traffic! If you are on business it is close by without having to get into the city. GREAT beds and amenities

Best Western T, Manager at Best Western Tumwater-Olympia Inn, responded to this review
Thank you so much for your great review of our property! We hope to see you again soon!

"Very Comfortable and Friendly"

5
14/06/2017

Stayed here last year and liked it so well I returned this year. I will stay here again next time I come to this area. I enjoy the breakfast quality and options. It was quiet and comfortable. The staff is welcoming and friendly. I will recommend it to anyone looking to stay in this area.

"Good sleep"

4
12/06/2017

Stopped in town for the night after driving all day...great location. Staff good, snacks in the evening good and drinks too. Bkfast was wonderful. Rooms fine. Pets allowed a must if ur in need of a good sleep w food included

"Great staff and great place to stay."

4
10/06/2017

Staff was great. Rooms were nice and clean. Better then my expectations were. Hot breakfast was good. I would recommend this as a good place to stay. Places to eat nearby, you can walk to. My next trip to Tumwater, I will be staying here.

"Excellent property"

5
03/06/2017

Great location just off I-5 but far enough so there is no road noise or excessive traffic. Good looking property and room was spacious and comfortable. Had a social hour with beverages and light supper. Breakfast next morning was appealing with good choices. Staff extremely helpful and friendly.

"Did not honor my reservation when I showed up"

1
29/05/2017

If you peruse my ratings of dozens and dozens of hotels, you will see that I hand out primarily 4 and 5 star reviews. A 1 star situation is reserved for only the most audacious of situations. SO here's the deal: Several days before my stay, I looked around for hotels in the Olympia-Tumwater area. I went to the Best Western site and located this property. I have a well-behaved dog (and a non-shedding one), so I always check in advance about pet policies. The website for this property says the following: "Pets accepted. 20.00 USD per day. Up to two dogs per room with an 80 lb. weight limit per animal, maximum of 100 USD weekly. Other pet types such as cats, birds, or other animals are allowed at the discretion of the property and require prior approval from the property." Just to avoid any surprises, I actually called the property (to be clear, the property, not the national number) to verify that pets were OK. The person with whom I spoke said pets were fine, and reiterated the $20 fee for pets. I said, "OK, great, so I'll go ahead and go online to make a reservation for this Saturday night". The person with whom I spoke said, "OK, great". I said, "So I'll see you Saturday". And hung up. So on May 24 I went online to the Best Western website and I made the reservation on for arrival May 27, and in the place where there is a text box for special request, I even wrote, exact words: "I have a well-behaved dog. I understand there is a $20 charge. First floor room would be nice. " So then I arrive and I am told that I did not book a "pet room". I was told that if there were pet rooms available, they would have been indicated on the Best Western website. I told the person at the desk that I had called a few days back bla bla bla, but she was unmoved. "But you did not book a pet room". Well, how am I to know that apparently a pet room is an actual booking category, apparently along the same lines as "2 queen beds" or "1 King bed". If I call a hotel and ask if it is allowed to use an electric fry pan in the room, and they say it is OK, I don't assume that I need to find a room booking category that actually says "fry pan room". The point being, if "pet room" is an actual room category, then non-pet rooms should indicate that fact. Or the pet room should be displayed with an indicator of "sold out". The lady on duty called her manager to ask about what to do, but they held firm. Absolutely no exceptions. Would not allow me in a "non pet room". I asked if she could just "look the other way", but she said there were videos that the staff reviewed every morning. To be clear, we're talking about a non-shedding dog, whose "dog bed" I brought with me, for a check in at about 9 PM and a checkout at what would be 6:30 AM. It's not like there would be any effect whatsoever of the dog staying there. The only consolation is that the lady on duty knew that the La Quinta up the road was pet-friendly, so she called the La Quinta and amazingly, for the Saturday night of Memorial Day weekend, they had a room available. So I went to La Quinta, and they took very good care of me. So because of that, consider this a 1.25 star review, not a 1-star review, but it rounds to 1 star. And I took a cookie from the lobby, so at least there was that. Had the La Quinta not had rooms available, then I suppose I would have been in some frantic search for a last-minute room, and might have had to make do with "car camping" at a rest area. Best Western sorely disappointed me on this occasion. This coming on the heels of a highly complimentary 5-star review I recently left on TripAdvisor for the Best Western in Aberdeen, WA (a location that was much more dog friendly). Imagine the audacity to turn away a guest who had made a reservation, several days in advance. in which they indicated they had a pet, after having been told by a hotel employee over the phone that pets were allowed. Best Western has lost a customer, and La Quinta has gained one. Best Western Tumwater: I hope you are proud of yourself for your rigid adherence to your policy.

Best Western T, General Manager at Best Western Tumwater-Olympia Inn, responded to this review
I am so sorry that you had this experience with us. All I can say is that we failed you. If there is anything positive to be gained here, it is that you identified very real concerns we need to address immediately so that this doesn't happen again in the future and we plan to do just that. Thank you for taking the time to provide us with this valuable feedback. If you like to discuss this further, please contact me directly at the hotel.

"A little gem!"

5
29/05/2017

I've stayed at this motel several times and every time, I'm impressed with the efficient, helpful, kind staff. The rooms are nice with all the amenities I need, and there is good parking available. All in all, a very pleasant place to stay.

"Rudy Zerbin"

5
26/05/2017

This is a very nice place to stay, comfortable rooms, friendly staff vey good breakfast. The location is in a decent location so that if you want to take day trips around the area you are close to just about anything whether it is shopping or a quick trip to the beach, it's all with in reach!!! You will enjoy this place!

"Above expectations!"

5
20/05/2017

We were on our way home and needed a place to stay after a long drive. We wish we had arrived sooner! The staff were welcoming. Very friendly. The beds were comfortable. The room was clean and bright. We arrived in the evening so we were unable to use the fitness room but it seemed large with more equipment than usual. The free breakfast was better than the usual fare offered at hotels. A great selection of hot items, fresh fruit etc was appreciated and there seemed to be plenty. I wish we had more time to explore the town. It looked like a nice place to explore on foot with many small stores and coffee stops along the way. Would definitely stay again!

"Great service and Great rooms"

5
19/05/2017

The ladies at the desk were exceptionally polite and helpful! Our room was clean and our kiddos were spoiled with fresh cookies! This place won't disappoint you! They have kitchenettes and great beds. The price was under 100 a night. We will definitely be back!

"Good continental breakfast, but . . ."

3
13/05/2017

The continental breakfast was really good on the day we ate there but the mattress was very comfortable. I would have to say that the service was good! No elevator to the second floor, so take minimal things to room. I would recommend this hotel.

"Great Hotel"

4
13/05/2017

The hotel is nice and clean. Room is very clean and the hotel staff will work with you on all your needs. Breakfast is great.It is close to the freeway and downtown Olympia. There is lots of parking at this hotel. It is close to Costco and Fred Meyers and other stores. There are plenty of places to eat.

"Nice complementary breakfast, easy access to I-5"

3
11/05/2017

The Inn is directly off an Olympia exit from I-5, and is approximately a 7-10 minute drive to the capitol building. All in all, the Inn was a perfectly nice place for a night's stay, either for business or pleasure travel. Check in was quick, and the desk staff were friendly and knowledgable about local restaurants and things to do in the area. The room was well-appointed and clean. The tub and toilet were in a very small room, difficult to maneuver inside and with no shelves to place toiletries. The sink was in the main room, with counter space for personal items. The soap bars were tiny squares, expect to drop them frequently in the shower. My main complaint is that the walls and floors were paper thin. We clearly heard a telephone conversation from the room next door, and every step made by the people above us was loudly and clearly heard. Fortunately, our neighbors quieted down by the evening, and our sleep was not disturbed. There is a complementary breakfast buffet, with hot eggs and fixings to make a breakfast burrito, make-it-yourself waffles, yogurt, fresh fruit, cereal, juice, and fairly good coffee. The breakfast room itself is on the small side, and fills quickly, so get there early to make sure you get a seat.

"Great price, close to hwy, but quiet"

4
08/05/2017

We were very happy with this hotel. It was easy to find, close to a mall, close to fuel, close to many restaurants. The area was not out of the way, but I was surprised by how quiet it felt. The pool was out of service, by the hot tub was working. The breakfast had lots of options, eggs, sausages, breakfast burritos, cut fruit as well as whole apples, a couple of cereals, bagels, breads, coffee that tasted great, boiled eggs, et cetera.

"Hassle Free Hotel"

5
08/05/2017

Fast friendly service...clean modern rooms...comfortable bed...close to freeway...great value...Front desk did an exceptional job quickly processing the paperwork...breakfast is a nice touch...offering was much more substantial than anticipated

"Great stay"

5
07/05/2017

I love staying at best westerns. The customer service has always been excellent and the dinners and breakfasts are awesome. I was even able to reserve the room I like for the next time I stay there. Thank you.

"A WOW experience"

5
06/05/2017

This was a reasonably priced hotel with a great and caring staff. The Monday to Wednesday reception was a nice add. An older facility that has been kept up and what it lacks in modern is made up by a enthusiastic staff (bottom to top) that made the stay a joy. Felt like family.

"Great stopover!"

5
04/05/2017

Couldn't say enough good things about this place! We were tired from traveling and had to stop for the night. We were welcomed in a warm and pleasant manner. Staff couldn't of been nicer out a time when we needed it. Our travel was to see a family member who was terminally ill. Obviously the staff had no way of knowing but treated it as if they did. I always find this kind of experience when I stay at a best Western. I can't for the life of me understand people who simply have to say something negative !

"awesome"

5
01/05/2017

excellent, helpful staff - clean, well-organized room - breakfast was a wondrous treat - food was hot, not stale or packaged, plenty of it and being an early riser got to experience breakfast and lunch at your hotel - thank you very much to two sweet., helpful ladies: nekisha and the sunday morning desk assistant - pardon my not being able to remember her name at this point in time - than you, again -

"Great Customer Service"

4
25/04/2017

Front desk was very very helpful by printing maps for us to the local mall and casino. When we returned late in evening she even made us awesome cookies. You don't get that type of customer service any more. It was a nice surprise.

"Family visit"

5
17/04/2017

Was there to visit family. The staff was very friendly and very polite. The room was very clean and the breakfast was very good. There was a lot to chose from for breakfast. The location was easy to get.

"Great stay"

4
05/04/2017

Pretty nice place. Fresh baked cookies and 2 free drinks per room, so we were already pleased at check in. Comfortable beds and rooms with coffee maker, fridge, microwave. Lots of places nearby for food.

"Great Hotel"

5
03/04/2017

Very nice, quiet hotel not too far off I5. Very efficient and helpful front desk girl who checked us both in and out. Best full breakfast we've ever had at a Best Western. Excellent quality of food items, especially the fresh fruit. Eggs and sausages were excellent too. Loved the freshly baked cookies available at 6:00 PM. Good value at this Best Western.

"Good Value for Money"

5
29/03/2017

Hotel is in nice shape and is conveniently located near shopping and restaurants. The room was clean and nicely appointed. Also for us a bonus was that they accept pets. Often when we travel with our dog, we get a really crummy dog room that has a lot of wear. This time, we got a very nice room that was in good condition. Plus there is a dog area outside the hotel where they can do their business.

"Friendly Staff, Nice Room, Good WIFI - Pillows Lacking"

4
29/11/2016

Nice one night stay for business. Check-in was quick and the staff very friendly. Was told Lasagna was being served at 6 pm! Very unexpected! Room was clean and nicely decorated. Large HDTV with cable. Was able to connect tablet to HDMI port and stream Netflix. Wi-Fi was 20 down, 10 up. Very quiet building with the exception of the rattling fan in the bathroom. Pillows are small squares and kind of uncomfortable. Recommend they provide standard sized pillows. Fridge and microwave was appreciated. I didn't have the breakfast but will definitely return again and partake! I found the best price available was directly through the Best Western website.

"Very nice hotel"

5
20/11/2016

Very pleased with my stay. In particular, the staff were all professional and friendly. Room was clean and quiet, amenities worked. In-room WiFi seemed to cut in and out, but my phone coverage picked up the slack. I will gladly return to this hotel when in the area.

"Relaxing Atmosphere"

5
02/11/2016

We used this hotel when in town for a wedding. It was a very busy time for us and we really appreciated the great service, calm atmosphere, and quiet surroundings. The room was clean and nicely decorated. The bed and breakfast were ok. All of the staff were friendly, helpful, and very professional.

"Clean, Friendly, Central Location"

5
30/10/2016

This hotel was perfect for everything I needed for my business trip. Everyone was friendly, the breakfast was hot, and the blueberry muffins were delicious. We used the washer and dryer, the computer/printer upfront, and enjoyed the "milk and cookies" at 6pm. WiFi worked great. My only complaint would be that the shower had barely any water pressure, and I stubbed my toe on the stopper for the bathroom door, as the location is right in front of the tub. Other than that, it was an lovely stay.;

Best Western T, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I am delighted to read that you had such great stay! We love what we do here and it's really gratifying to know that we created a positive experience for you. I do apologize for the water pressure. We just had a plumber come in to investigate the cause and he was able to increase our water pressure significantly. We hope we will see you again if you're ever in our area.

"Excellent"

5
28/10/2016

The Best Western at Tumwater was great. All the staff were very helpful and pleasant. The rooms were comfortable and clean. The included breakfast was superb which included a good variety of fruit and hot dishes. All we needed was here.

Best Western T, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you so much for your kind review! We hope to see you again soon.

"love the food"

3
27/10/2016

As soon as I walked in I smelled something baking... cookies at 6pm...yummmm. Wednesday 2 drinks plus food for free - don't forget to tip. Towels aren't the best as well as the soaps. But they have all the amenities!! Great staff...

Best Western T, General Manager at BEST WESTERN Tumwater Inn, responded to this review
We appreciate your feedback on the towels and soaps. We are transitioning out old towels to a fluffier one and are currently in a trial with a soap dispenser company that provides a higher quality, organic soap, shampoo, and conditioner. We hope you will consider staying with us again.

"Great Hotel"

5
24/10/2016

This Best Western is the nicest one we have stayed in (and we have stayed over a dozen in the last 3 months all over the USA). The staff go above and beyond to make your stay pleasant. Breakfast is also very well done with more then the average choices - all cooked to perfection. Would definitely stay again - wish all BW were like this one!

Best Western T, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you so much! I will be sure to share your comments with the staff. We hope to see you again soon!

"Clean, convenient, friendly, but..."

2
20/10/2016

Super friendly, efficient, helpful front desk staff. Super clean rooms, free WiFi, and very comfortable beds. Close to freeway without freeway noise. Well made basic hot breakfast (but in a dark, grim, cheerless back room). Bad soundproofing in rooms..next door neighbors conversations were amplified, every slam of their fridge, drawers, or door made walls shake, and when they walked around their room it sounded like they were jumping on my ceiling even though I was on top floor. It's a fine place to stay otherwise and there are hardly any other choices in Tumwater, and staff were great..maybe just avoid the rooms near the exits and stairs (there are no elevators) to avoid most of the banging of roller bags and feet up and down stairs all night.

"Comfortable Best Western with lots to eat nearby"

5
20/10/2016

Best Western Tumwater Inn is a pleasure to stay at. Staff treat me as family. They are very welcoming. With several restaurants within easy walking distance, everyone can find something to eat. In addition to a hot breakfast, there is also a 5pm social hour with hot food and cool drinks. And there are fresh cookies at 6pm every night.

"Still great place to stay!"

5
17/10/2016

We have stayed at this hotel when we are visiting in California. The service is great and the rooms are always very clean. They provide a free breakfast which works very well for us as we can help ourselves and be on the road early in the morning.

"My Home Away From Home"

5
14/10/2016

I love staying at this hotel when I'm in Tumwater for my quarterly meetings. It is always quiet and clean. In the morning, when I step out of my room I can smell breakfast cooking and it's always delicious. Even more important, the staff are welcoming and go out of their way to make you feel at home. They're the best!

"Perfect!"

5
12/10/2016

Looking for somewhere to stay while we made our way down the coast. This hotel was perfect. The staff were very friendly and made sure we were taken care of. Check in was smooth and fast. Gave us tips for our trip down the coast. The room was perfect. We were upgraded to a king room. The bed was one of the most comfortable I've slept in. Room was clean and fresh. Located perfectly near the highway and coffee!

"Services "

5
12/10/2016

The building is not a 5-star hotel like a Four Seasons Hotel or Inter-Continental Hotel but its staff & guest services are 5 star. Services from check-in to check-out, comfortable room where everything works, full hot breakfast every morning, manager's reception 3 work week nights, housekeeping & maintenance person will make for 5 star hotel. Hasan & Grace at front desk do a great job of keeping guest happy & satisfied. Laurie goes out of her way to make the breakfast experience a lasting one. Rosa runs a great evening reception. Various housekeeper do a great job for you & your room. Maintenance replaced my slow water saving shower head after I complained to a housekeeper. What a wonderful crew. As a former Choice Hotel GM my praise goes to the GM here. I believe the Upper management takes care of its hotel staff & management & the results show in each member of this hotel team.

"Just what I was looking for."

4
10/10/2016

Clean room, friendly staff, plenty of parking. A good included breakfast is valuable to me and Best Western doesn't disappoint. Eggs, ham, waffles, cereal, variety of bread products, several juices, coffee, a nice selection of fresh fruit-they have what you're looking for. Place is quiet. A great Mexican restaurant next door (see review of Plaza Jalisco).

"Nice Place; Friendly Staff; What More Can Be Said"

5
10/10/2016

We stayed for four nights and were treated very, very well. From the front desk to the housing service, everything was done with a smile. Valerie Walters treated guests to a nice buffet on Monday, Tuesday & Wednesday evening. A breakfast with your room rate is also very nice. Senior & Military discounts are honored. Thanks to All who made this stay very enjoyable.

"Nice and clean"

4
07/10/2016

On our way driving down the coast. Nice clean hotel, rooms, amenities and the staff was great. We enjoyed our night here. I like the city it seemed well planned. Went and saw the fall by the old Olympia Brewing Co. It was fine. The park next to the falls had a fish hatchery, it's always fun to watch wild fish splash. Nice stay.

"Very good deal"

5
02/10/2016

Surprisingly, the hotel exceeded my expectations. The place looked very new. The room and bed were clean and bed was comfortable. The pillows were not perfect though they didn't ruin the overall impression of the place. The quality of breakfest was above the hotel class, surprisigly including items such as mini tomatoes and kiwis, which was a very nice surprise. The hotel was definitely a good deal for the price charged.

"Wonderful Hotel"

5
02/10/2016

We checked in late without a reservation and it was as easy as if we had a reservation. We had a great comfortable room and the breakfast was better than most. We enjoyed eating there. The staff is exceptional and we could not ask for a more relaxing night or morning checking out.

"IMPROVMENTS"

3
01/10/2016

With the exception of the bed and teensy tiny bars of soap plus hard pillows our stay was O.K. That's all I have to say. hope you have a bed board and soft pillows and larger soap for my next visit. Breakfast was good but a menu in the room would be helpfull

"Hidden Gem"

5
29/09/2016

Once you find it (kind of hidden off the main street) and come inside you will love it! Staff is friendly . There is an evening reception on Monday through Wednesday with great choices. Rooms are very clean.

"Nice!"

4
25/09/2016

This is a very nice, average, small motel that most travelers are looking for when they get ready to stop for the night. It's a newer property so everything in the room was in good condition. It was very clean as one would hope and expect. The rooms have microwaves and refrigerators in the them. The bed and pillows were very comfortable. I believe the motel only has two floors so I don't think there was an elevator though. They have a breakfast in the morning like a lot of these places do to which I never partake as I prefer to check out local eateries instead (in this case nearby Starbucks). I did however grab a couple of fresh baked cookies on my way to my room as I arrived at around the time they put them out (6:00pm). They were yummy! Didn't use any of the facilities (ex. Gym) so can't comment on any of those things. My neighbors were quiet so slept well. Seemed to be located in a safe, suburban area so no worries about safety. Typical fast food places nearby like McDonalds, Taco Time, Taco Bell etc. as well as more local eateries as well. Very easy to get on and off I - 5 freeway. I stayed here so that I could visit places in and around Olympia. Cheaper to stay just outside the city. If you have time there is a really nice park nearby called the "Tumwater Falls Park" (look up on Trip Advisor under city of Tumwater). It has a salmon hatchery attached. I lucked out and visited when the Salmon were spawning (3rd week in September). It was amazing to watch the fish try to jump up the ladders. Beautiful mile walk around the Deshutes River. Perfect place to stretch your legs after driving and breathe in some good clean air and clear your mind as well. Also has a play area for younger children and some picnic tables as well. There is a fine dining restaurant over looking the falls if you are in the mood to treat yourself. All in all very satisfied with my stay here. Would absolutely stay here again if I was in the area!

Best Western T, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so glad that you enjoyed your stay with us! We are always thinking about how to make the experience with us pleasant and memorable, so your kind review is really appreciated. We hope to see you again soon!

"Overnite in Tumwater"

5
25/09/2016

This is the first time staying at this BW and I'll stay here again when I'm in the area. The room was very comfortable and quiet. The BW is just off the I-5 freeway and very convenient when traveling north or south. Breakfast had a great selection and filled my needs.

"Great BW!"

5
18/09/2016

During our 2 week trip to WA, this was the best BW we stayed in! Great location and price, friendly staff, rooms are very clean and VERY comfortable. This place had the best breakfast - waffles, eggs, bacon and breakfast potatoes - always a nice surprise when the complimentary breakfast is restaurant quality. We always stay at BW when possible, and this one is a gem!

"Great stay!"

5
14/09/2016

Very clean and big room. Quiet and close to everything. Very nice and helpful hotel staff. Great breakfast and fresh baked cookies every evening. Only drawback was no elevator so you could only make one trip with luggage and all. Would definitely stay again.

"Business Travel"

4
14/09/2016

Consistent Best Western Quality property with easy access Wa. I-5 N.S. Hwy., negotiable rates, modern,clean,comfortable mid range hotel, friendly helpful staff, Breakfast bar included in rate, rooms are clean modern with new beds and nice bedding and well decorated with fridge and microwave

"A well kept Best Western"

5
12/09/2016

This was my third stay this year at this motel while driving between San Francisco and Vancouver. I am on the road quite a bit for business and sometimes for pleasure. I check out the values of the Best Western and Hilton brands in the cities I am passing through. This Inn deserves a special mention on several qualties: - the staff is on top of things - friendly, helpful, and the place is very well taken care of - it is several cuts above the standard BW and compares very favourably with BW Plus properties. - I was very happy to find a good variety of fresh fruit at breakfast instead of the usual few tired apples and bananas that these places offer. Great to have alternatives to the empty calories of the sweets and the salty, fatty foods usually on offer.

"This hotel is a hidden jewel along the I5 corridor"

5
07/09/2016

This hotel has superior customer service at a good price. They include gluten free and dairy free breakfast items--just let the desk know what you need at check in. The food is exceptionally fresh and tasty. I have had much smaller rooms for a lot more money. While the facility is older than some, it is well maintained and the rooms are very clean. The guest laundry is superior, reasonably priced and open 24 hours. It is pet friendly, too. It is a little hard to see from the road, but persevere. You will be glad you did.

"Yummy chocolmchip cookies!"

4
03/09/2016

It is behind a Shell gas station. A little old on the outside. We got a room on the first floor. The room was updated. There was a microwave and refrigerator. Wifi was great! Yummy chocolate chip cookies! Breakfast was adequate! They had a make your own tortilla wrap with eggs and chorizo! Not something most people wanted from what I saw including us!!! We tasted the chorizo in hopes of mixing it in with our eggs but it was so bad we threw it away!!! Bacon or sausage would have been better!!! The breakfast room was very busy and I kept watching and only saw two young kids get tortillas and not the chorizo. We would stay here again.

"no sleep.."

4
03/09/2016

very clean, helpful friendly staff.... hard beds and VERY uncomfortable pillows. would recommend bringing your own pillows! the staff was very friendly, breakfast was good, with quite a variety of choices.. Hotel was clean.

"Wonderful lodging with a top notch staff!"

5
01/09/2016

We'd driven a long way and had a tough day (a rock had cracked our windshield) and needed some TLC or at least no hassles. The staff was SO caring and kind. Apparently every Monday, Tuesday, and Wednesday they host a "guest social" in their breakfast area. That night they offered HOMEMADE meatball subs with a fresh salad and choice of dressings plus free beverages including wine, beer, or soda. The meatballs were very tasty. Our room was spacious and very clean. They had a huge flat screen TV that could easily be watched from anywhere in the room. The fridge in the room was the largest mini-fridge we'd seen on our trip. It was also very quiet and convenient to any type of store we might have needed. Breakfast offered many delicious hot choices. In addition there were 6 types of cut-up FRESH fruit! And they even had 10 choices of tea flavors. A real winner for lodging.

"Didn't complain, but probably won't be staying in a Best Western for awhile"

3
23/08/2016

The surrounding area is ok convenient if you are wanting to be halfway between Seattle and Mt Ranier, but the local restaurant offerings are pretty much chain restaurants. We stayed for 2 nights and our room key quit working halfway through the stay. The first day our toilet clogged up, but even after it was unclogged, it smelled stinky in our room for the remainder of the stay. There was a slight brownish (I hope…) stain about butt level on my bedsheets. No shampoo in the shower and it didn't get refilled the 2nd day. Other than that the hotel is pretty new, decently clean, has the pool / workout facility etc. Their dryer doesn't work well at all, and not too sure about the washer for that matter. Continental breakfast was a little better than normal offerings with organic apple sauce, and warm sausages.

"Great features for low price"

4
20/08/2016

We stayed one night on the way to our destination, and we were surprised by the good features of this hotel: Only a couple of miles from a very nice (affordable) municipal golf course and also hiking trails with waterfalls (we didn't see the second thing but heard it was very good). The room was clean, with more than enough power connections and great internet. It was a short walk from a local favorite pizza beer place, which we enjoyed. The bed and shower were the areas that weren't the best, but still good enough. Another unexpected feature: free breakfast starts at 5am, although the hot stuff was a little late to arrive. The staff was friendly and aimed to please. I would stay here again!

"Best place to stay in Tumwater/ Olympia Area"

5
19/08/2016

The friendliness of the manager and staff at this hotel are the reason I keep coming back. They have gone above and beyond to help make my stay as comfortable as possible when I am in town on business. I would highly recommend choosing this hotel over the competition because of the amazing lengths the staff will go to make your stay fantastic!!

"Best Western Quality with Independent Details"

4
18/08/2016

Best Western Tumwater meets Best Western quality standards with hospitality details characteristic of indepent hotels/motels. We arrived in time for a complimentary hot dogs, salad and beer reception. Our breakfast was so much more than the complimentary Best Western breakfast — a breakfast server offering eggs, bacon, sausage and hash browns; the fresh fruit selection offered strawberries, seasonal melons and figs. The room was spacious and immaculate with a comfortable bed and generous uninterrupted internet. I'm not a big fan of a two part bathroom because the light at the sink disturbs sleepers, but all the parts of the bathroom were all there. Might not look like an upscale accommodation, but the lived experience was.

"Best Western"

4
15/08/2016

It has a great location, and wonderful cookies every night. But there is no elevator so you must pack everything upstairs and we don't travel lightly. The staff is caring and all dressed very nice. The inside decor is nice and homey feeling.

"Staying at the Best Western"

5
09/08/2016

I am a Competition Shooter. I normally stay at a Motel 6 or Super 8 motel. I decided to treat myself to a Best Western a couple weeks earlier in Lacey, WA. I was amazed, what a first class operation. The continental breakfast should be referred to as a self serve breakfast as it's amazing. Newspapers in the lobby in the morning, Coffee pot is always available. A very nice stay. Two weeks later I stayed at Tumwater, it's a older facility. The staff at this Best Western was the best I've ever seen. They made me aware of what was available and Gracie who checked me in was amazing. I'm a regular guy, here to compete in a shotgun competition and I found this hotel set the bar on what should be available when a serious guy stays away from home.

"Excellent comfortable room"

5
07/08/2016

This hotel is conveniently located close to highway exit. It is incredibly clean, room was clean. Bed was very comfortable, with plenty of pillows. Very large TV in room. Room was big. Definitely didn't feel cramped. The breakfast was fantastic. Not only did they have the standard cereal and toast, they also had eggs chorizo and tortillas to make breakfast burritos and also a waffle maker. Large breakfast area with plenty of seating

"Average at best!"

3
06/08/2016

this place needs more responsive front desk staff. three times during my stay I had to call them out of the kitchen to address my concerns, they should have a bell or some way to call form them other then to verbally call to them while they a goofing off in the kitchen. One time the lady had a major attitude for interrupting her. The rest room had a odor of urine around the toilet that was corrected during the next days cleaning. On the next to my last day my keys stopped working and needed to get the room rekeyed. after a long day and needing to use the restroom, I did not need to have to wait for someone to stop messing around in the kitchen, get attitude from your staff for interrupting them from their personal conversation with who ever was back in the kitchen. Then hall all of my stuff back up the stairs for the second time, because you do not have an elevator. I think I will be looking for another Hotel in the area next year!

"Excellent choice"

5
02/08/2016

Every encounter with staff was excellent. Room was great, with even a refrigerator and microwave. Bed was very comfortable except that we would have preferred a light blanket option rather than the warm blankets we had as we slept too warm. Think then we understood why the thermostat was at 61 degrees when we first entered the room! Very convenient for walking to fast food, coffee, and some restaurants. The breakfast included was excellent. At least 6 different types of fresh fruit, which really impressed me. Like another reviewer said, not much to look at on the outside, but all you could want on the inside. I was impressed and signed up for the Best Western Rewards program as this is the second BW we have stayed at and been very pleased with both.

"Good Solid hotel to spend the night"

4
01/08/2016

This was a good solid hotel to spend the night without paying the ehigh price of Seattle. Other hotels in the area are far more expensive than this one. I will stay here again if I am in the area. Thanks

"A Great Hotel"

5
01/08/2016

We have stayed here twice before and have always had a good stay. Great breakfast for hungry boys! Weren't around for the evening cookies this time...too bad. Easy access to and from the I-5. Large rooms with windows that open so we could get fresh air. The internet worked well and the beds were comfortable.

"Great place to stay,."

5
01/08/2016

Great place to stay. Clean and comfortable rooms and they are pet friendly. They have a Happy Hour from 5-7:00pm. Free glass of wine or beer and "munchies". We have stayed here before on two other occasions. The Mexican restaurant next door has great food and very reasonable prices.

"An excellent choice when staying in the Olympia Washington area"

5
28/07/2016

The friendliness, service and amenities at this Best Western are superb. I attended the "Manager's Reception" which offered the guests beverages of choice (A good selection of beers and local wines) and your choices of salads and beef sausage with all the condiments. Its all good at no extra cost to the stay. Their business center (computer and printer) are state of the art in hardware and software (MS Office Suite). Used it without a glitch.

"Excellent breakfast"

5
26/07/2016

The hotel is close to the highway and to all the sites in Olympia and Tumwater. Clean comfortable room and good bed. The breakfast has a full range of hot and cold food. Great waffle maker, fresh fruit, eggs, bagels, hard boiled eggs, etc., Very good coffee and cookies in the evening. Friendly helpful staff. Excellent value.

"Pleasant and good nights rest."

4
26/07/2016

This was our first stay at this hotel. We travel a lot so staying in comfortable, clean, well-managed hotels is important to us. All was good, but sleeping in a clean very comfortable bed in a clean well-appointed room is a bonus. Thank you to the manager and staff. We will be back.

"BW of Tumwater - A Gem in the NW"

5
25/07/2016

The entire staff at this hotel was great. The room was immaculate, efficient and roomy. The price of the room was very reasonable. The breakfast food was REAL food and excellent. Overall, this was the best hotel experience I've had all year. HIGHLY RECOMMEND.

"Wedding weekend"

4
17/07/2016

We enjoyed our stay, it was fairly close to the venue and the deal that the hotel gave for the wedding guests was appreciated. The hot breakfast was good and had a nice variety. We got to see a different area of Washington we had never been to before. Nice area.

"Best Mattress At A Hotel In A Long Time"

5
14/07/2016

I was greeted by friendly staff when I arrived, during the free cookie period. The check in process was quick and efficient, my hotel room was in a very quiet portion of the hotel, and my room was well prepared. The television stations available were standard, but I really enjoyed the channel that has music only. The bed was very comfortable, and it was the best sleep I've had at a hotel in a long time. I travel a lot, so there are many factors that I would say affect that. Noise from outside, noise from inside, bed and pillow types, and if the floor above you creaks when someone is walking. I slept like a baby.

"A Pleasant Experience"

4
13/07/2016

This hotel is rather a plain brown sparrow, sitting back behind an abandoned gas station. However, it was nice and clean, the employees were all so nice and friendly, and mostly, the room was very nice and quiet. There is a pizza place, a Mexican restaurant, and a Starbucks all within close walking distance, which was great! I'm glad I gave it a try and will definitely stay here again.

"Vacation"

5
11/07/2016

Great Experience staying here. Staff very friendly. Staff goes above and beyond what's expected. I wish other hotels were as nice as this one. Lots of amenities here. Breakfast complimentary and evening perks. I would stay here again if in the area.

"great breakfast and staff"

5
11/07/2016

clean, friendly, great location for visiting Olympic mountains and seattle. Cookies every evening, great breakfast hot options including fresh fruit and whipped cream for my waffle. Even non -dairy milk option , cereal, muffins, danish, etc.....

"Convenient Location"

4
06/07/2016

We were in town for an event at the state Capitol. We chose this hotel because it was a reasonable driving distance. We don't stay in very many Best Westerns but we have to say that we thought this hotel was very clean, quiet and offered a delicious Hot Breakfast. We used the exercise room on our arrival day. It was small but adequate. The bed was very comfortable. The bathroom was clean, but the shower wasn't as powerful as we prefer. The breakfast was very good. They had eggs and sausage. We enjoyed the fresh fruit and yogurt. A wide variety sure to please anyone. We would stay here again if we are in Tumwater.

"Clean, kind and comfortable"

5
06/07/2016

We ended up at the Best Western Tumwater Inn after unexpected car troubles. The repair shop brought us here and we are glad they did. The rooms were clean, the beds were comfortable and I did like they had duvet covers rather than icky bedspreads. We were warmly greeted, and informed there was a guest social that evening We popped in and found there was salad, chicken wings and two free beers/wines or soda. When we asked for a water she gave us each two nice bottles to take back and put in the fridge. She even apologized that they weren't cold! Then there were cookies in the lobby - they were still warm! Apparently they don't do this every night, but most Mondays, Tuesdays and Wednesdays. Breakfast in the morning was basic - yogurt, fruit, coffee/juice, toast/muffins and hot bacon and scrambled eggs. Nothing fancy, but certainly adequate and filling. The area isn't much to look at but there were both fast food and sit-down restaurants within walking distance (important to us as the car is in the shop). We could hear someone walking upstairs occasionally but other than that if was quiet - and that is pretty amazing considering we were on the first floor by the parking lot. I have paid a lot more for a lot worse rooms and service. I hope next time I'm in the area it is under better circumstances, but I would certainly stay here again.

"Best Western Tumwater, WA"

5
03/07/2016

Very clean room and all areas of the property were clean and well maintained. Everyone from the front desk to the housekeeping staff was very courteous and professional. We will be staying at this property again when we return to the area.

"Surprise in Tumwater!"

5
28/06/2016

This was probably the very best Best Western that we have stayed at. The exterior was a little plain and the businesses around looked runned down, so when we pulled up I was a little hesitant but moment we walked into the hotel, I was pleasantly surprised. The interior is very nice and the staff was friendly and welcoming. We loved the breakfast - great variety and the food was fresh. We also thought the milk and cookies in the evening was a nice touch. The room was spacious, clean and comfortable. It had two comfortable chairs- one with an ottoman and a larger than usual refrigerator. This hotel is also very close to the government buildings and downtown Olympia. We had a great stay!

"It's Okay - Not Great, Not Awful"

3
26/06/2016

Older property behind an out of business gas station near I-5, lots of fast food and grocery stores. Had a Queen room overlooking the gas station. Vanity is in the room (just to the left as you come through door) so there is no closet - just a one foot space for hanging things. Iron and board in room. Toilet/shower very standard except that shower is VERY low flow. Took 10 minutes to get hair thoroughly wet. Bed is fine, not too hard, not too soft. Four pillows, mostly large and firm. Nice big flat screen TV that worked well. Internet worked - not fast, not slow. Breakfast room is plain with food on counters. Standard food options - cereal, eggs, waffles. We were there on a busy weekend so room was 80% full of kids. Walls are very thin and I was next to a roomful of 6 kids. Finally had to ask them to quiet down at midnight. Kids are kids. Oh - there is a mini fridge in room that is LOUD. Had to unplug it to get to sleep. (Room 204 if you're reading...) I don't have anything bad to say but nothing super good either. If priced well and you just need a place to sleep, this is a perfectly fine choice.

"Restful sleep"

3
26/06/2016

Very convenient check-in/check-out. Breakfast was very filling, well-resented. The room was clean and quiet. The staff was efficient and professional, niether friendly nor unfriendly. I wasn't looking for fancy, just traveling for business. So it provided all I needed.

"Below average room in an average hotel chain"

2
25/06/2016

Frieny front desk staff and typical lobby chech in. After that it went down hill . Room smelled from cleaning fluids, bed lumpy bumpy. HVAC and bath exhust fans loud. Next day was better. Decent wifi strenth and breakfast was fine. Next time ill pick a different hotel. Picture includes view from room

"Older property well updated"

5
25/06/2016

We stayed here for a conference we were attending nearby. The rooms have been updated recently. Carpets, bedding, furniture, and lighting have all been updated and feel new. The bath sink is in the entryway outside the toilet and shower. The toilet looked ancient and the bath floor was also old but overall, everything was clean and tidy. The free breakfast was one of the best I've ever encountered. Fresh fruit, breads, yogurt, juices and a waffle maker were all available. The days were stayed, the hot portions were scrambled eggs, country potatoes and bacon one day, and chicken fried steak, scrambled eggs and biscuits and gravy. Also they do an evening free meal Mon-Wed and we had a salad bar and broccoli cheese soup AND they offer about a half dozen beers and wines, and you get 2 drinks with it, all for free! Also each night at 6, they have fresh baked cookies and milk. Parking was good, location was good although in an older area of shopping, and lots of restaurants nearby. There were a couple negatives too, one being the hvac in the room never got the room cool running constantly, and its a 2 story without an elevator. Having stayed at other hotels in Tumwater, this will be my future first pick.

"nice, clean, room for the money"

4
25/06/2016

Clean, comfortable room with microwave, refer, coffee maker. Breakfast was good and stay was reasonable. My only issue was my neighbor was a late check-in midnight. He/She had a noisey bathroom fan that he kept turning on and off. Woke me up and kept me up for about an hour. I reported to front desk the next a.m. and they wrote a note to fix it. Otherwise, great!

"Unexpected Gem"

5
24/06/2016

Our 1/3 rest stop between Vancouver, BC & San Francisco, CA. Arrived after midnight. Friendly check in. Accommodates pets = doggie treat bag given + room close to the exit to the doggie area. Fair price= $127. Shower had great water pressure for washing my long hair. Pleasantly surprised. Would stay here again.

"Clean and Comfortable"

5
22/06/2016

This is a very clean, newly furnished and comfortable place to stay in the Olympia area. The staff are friendly, and it has an especially extensive breakfast offering. Easy parking and easy access to I5 and local thoroughfares, yet the location is quiet.

"Great Place to Stay in Olympia"

5
21/06/2016

We went to Olympia for one night for a family function, and found this hotel to be perfect for our purposes. The location is good for access to all parts of Olympia. The hotel is clean and comfortable. Although there is no elevator we were offered a choice of floors for our room. We were told that they would help us with luggage if we wanted to be on one of the upper floors. The breakfast was the best we have experienced at a Best Western. I will stay here again on future visits to Olympia.

"Very nice hotel"

4
20/06/2016

Hotel was very clean and comfortable. Easy on and off the highway. Quiet. My husband appreciated the cookies. Front desk clerk was helpful in recommending a Thai restaurant in the area. Breakfast area was nice and well stocked.

"Tumwater"

4
18/06/2016

The staff was very friendly and helpful durning our stay there. Was there for my granddaughter's graduation. It was appreciated that there was always hot coffee and fresh cookies every night in the large lobby area.

"Perfect for a Family Vacation"

5
14/06/2016

The Staff is exceptionally warm and hospitable......Kids loved the warm cookies in the evenings. The Breakfast is wonderful!!Great value and location!They make you feel right at home..We will be back again!!

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay with us at the Best Western Tumwater-Olympia Inn. I'm so happy you enjoyed your stay and we look forward to serving you the next time you're in the area!

"The best Best Western that we have ever spent the night"

5
01/06/2016

From the moment that I checked in at almost midnight to be super clean room , the best breakfast and even coffee in the room. This place takes them all. No matter what happens, I am going to find a way to stay here each time that I head north on Interstate 5 through Washington. All the ladies were wonderful, the cook is Brooke Hicks and she is a phenomenal chef! They also have evening dinner hours (certain days) to check out with free food and wine tasting. Glenn and Lori Woodbury Eagle Point Oregon

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you so much for the great review about your recent stay with us at Best Western Tumwater-Olympia Inn; I will be sure to share it with the whole staff. I'm elated that you enjoyed your stay so much and look forward to serving you again in the future!

"Excellent Hotel "

5
31/05/2016

Our room was clean and quiet. The hotel staff members were all friendly and helpful. The full breakfast was included and delicious. If you need Wi-Fi, this is your places. We have stayed in many dozens of different hotels over the past decades. This place had the fastest internet. I clocked the speed at about 50 MBPS download.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to post a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm glad we were able to provide you with an excellent experience. Your input is sincerely appreciated and we look forward to serving you the next time you're in the area!

"Nice Hotel, staff and breakfast"

5
31/05/2016

We were welcomed into the hotel by a friendly face, offered cookies and milk and breakfast the following day was one of the best complimentary breakfasts we have had in our travels. The fresh fruit selection included strawberries, blueberries and blackberries which were wonderful.\\ Would stay here again if needed.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so happy to hear that you enjoyed your recent stay with us at the Best Western Tumwater-Olympia Inn and also had the opportunity to stop in and enjoy our breakfast. We strive to create a friendly atmosphere where our guests can relax while they are away from home. We hope to see you the next time you're in the area!

"Favorite place to stay in Olympia"

5
28/05/2016

Great place for business travelers to stay - the staff excels at customer service and making workers feel comfortable while away from home. Location makes it easy to reach prime Olympia locations and great internet.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for your kind review, I will be sure to share it with the rest of the staff. As always, we look forward to seeing you the next time you're in the area!

"Easy to find, away from I-5"

5
27/05/2016

This hotel is very easy to find, off of I-5, but far enough away that I didn't hear the freeway at all - with a room facing towards the freeway. Check-in was fairly quick - a group in front of me took quite a while to check-in, but once they were done, it was fast. There was minimal "neighbor-noise" but not much and not late. The room was a little warm for my taste, but I usually sleep with a window open until frost. They do have breakfast, starting fairly early. If I pass through the area again and need to stop, I will definitely stay here.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm happy to know that we were able to meet your lodging needs and we hope to see you back soon.

"Pleasant stopover in Olympia area"

4
24/05/2016

Check in experience was friendly, helpful and professional. We got some good recommendations for local dining. The included breakfast was quite good, again great service. The only small drawback was lack of an elevator to our second floor room, but the room was clean, quiet, good comfort controls in the fan/AC unit. This hotel seemed a bit smaller than others I've stayed in of this chain, but it does not disappoint.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm happy to hear that you enjoyed your recent stay with us a Best Western Tumwater-Olympia Inn and that we were able to fulfill your lodging needs. I will be sure to share this review with the staff as a kudos for their great service. In regards to our lack of elevator, unfortunately when the building was constructed there was no plan for an elevator. At this point, there isn't a location within the hotel suitable to install an elevator. Upon request, our staff would be happy to ensure that you are given a first floor room or assist you with luggage up and down the stairs.

"Yummy home baked cookies for snack and great food for breakfast"

5
09/05/2016

The hotel is a bit hidden but not impossible to find. And well worth finding! The room was nicely appointed and well designed. There were fresh baked cookies at the check in desk when we arrived. The hotel had all the bells and whistles of a good Best Western . The bed was comfortable and it was quiet. Next morning there was a great breakfast and lots of fresh hot coffee.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Your input is sincerely appreciated; I'm so happy to know that you enjoyed your stay. We hope to see you the next time you find yourself in the Tumwater/Olympia area.

"Friendly, helpful, knowledgable staff"

4
03/05/2016

Please feel free to sample my experience with the staff as detailed in my earlier comments. The personnel really seem to care and don't just bumble about with a request or concern. Anyone staying here will feel welcome and well served.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay with us at Best Western Tumwater-Olympia Inn. I'm glad that you enjoyed your stay with us and felt welcome and well served. A great guest experience is among our top priorities and it's rewarding to know that we are succeeding. We hope to see you the next time you're in the area!

"Comfortable quietude."

4
28/04/2016

This is an extremely comfortable hotel in a quiet location near Interstate 5. We had a large room with a sofa, microwave, and fridge, a large bathroom, and a comfortable bed with really nice linens. Standard breakfast buffet. The desk clerk couldn't have been nicer. Very pleasant stay.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm glad to hear that you enjoyed your recent stay at Best Western Tumwater-Olympia Inn. Creating a comfortable and friendly environment for our guests is among our top priorities, so it's wonderful to receive feedback that lets us know we're succeeding. You're input is sincerely appreciated and I hope we have the opportunity to serve you again in the future.

"Great value and service, definite repeat"

5
27/04/2016

We have been in the Tumwater/Lacey area 5 times this past year due to the moving of my mother to an assisted living location. Having stayed at several hotels in the area, including BW Plus, this is hands down the best. Staff is friendly and knowledgeable from all I have seen and heard. You get the usual breakfast as per most BW hotels, BUT..... During the week, there is a light dinner served several days, along with 2 beer or wine. We have had pulled pork and Costco hot dogs this week, missed the burritos. Room is clean and comfortable, similar in furniture to the Lacey Plus property. This is where we will be staying for any further visits. Value for the price is outstanding, plenty of area dining options for the evenings without food provided without having to drive.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm very happy to know that you enjoyed your stay and our social reception. Thank you for your feedback and we look forward to serving you in the future.

"Good hotel for business trips to Olympia"

4
24/04/2016

I always stay at this hotel when on business in Olympia, It is always clean, has a reliable breakfast, easy access to the Capitol campus. Last time they even served a light meal and drinks at dinner time for free. They always have rooms available at the government rate.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay with us at the Best Western Tumwater-Olympia Inn. We appreciate your patronage and input. I'm happy that you found our facility to your liking and we look forward to serving you the next time you're in the area.

"Nice stop"

5
10/04/2016

We were headed south on I-5. Found this hotel on TA and decided to give it a shot. Pleasantly surprised. Nice quiet setting. Friendly, knowledgeable staff. Room was well maintained, and well stocked. Interesting "clean" remote for the TV. I guess whatever it takes to attract the next customer? Decent breakfast included. I would stop again.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm glad we were able to meet your lodging and hospitality needs. We hope to have the opportunity to serve you again in the future!

"Clean and Comfortable"

5
05/04/2016

I stayed at the Best Western because the reviews were high, the price was competitive and much lower than others in the area, the location was convenient and they offered breakfast. Pros: Clean room, comfortable bed, AMAZING complimentary breakfast (eggs, potatoes, waffles, fresh cut fruit, muffins, etc.), fridge, microwave, hairdryer in room, forgot toiletry item and they provided it at front desk :) restaurants in walking distance, free warm cookies and milk in lobby, nice professional staff Con: No pool, curtains let in ALOT of light in the morning and they are so thin you feel people can see in Overall I highly recommend this Best Western. The reviews on google are inaccurate and seem to be made by the same person making accounts out of spite.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so happy that you enjoyed your recent stay with us at Best Western Tumwater-Olympia Inn. Creating a great guest experience is among our top priorities and it's great to get positive feedback from our guests. In regards to the curtains, there are blackout drapes located behind our sheer curtains. It seems that perhaps the housekeepers had opened up the blackout drapes too wide, making them difficult for guests to find. We have coached our housekeeping department about this concern to avoid any future inconvenience. Your input is sincerely appreciated and we hope to have the opportunity to serve you the next time you're in the area!

"If you are looking for good service, this is the place to stay."

5
26/03/2016

My job requires that I travel most weeks. The staff at this hotel is by far the best I have ever encountered. With no exception, from the front counter to the cleaning department to the food service, the folks at the Tumwater Best Western are at the top of my list for friendly, accurate customer service.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for your glowing review! Our staff is dedicated to superior service and creating an excellent experience for all of our guests. I'm delighted that you choose the Best Western Tumwater-Olympia Inn when you are in the area and we'll look forward to seeing you next time!

"Good stay"

5
26/03/2016

Best Western Tumwater is very good central place, our stay was good restful, quiet, clean and the amenities unique. Mondays through Wednesdays, it is social hour where one can network with other travelers to unwind after a long haul, they serve you a light dinner and drinks; the hostess make sure that she connects with you and gives an atmosphere of being among friends, just like home.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm delighted that you enjoyed your recent stay with us at the Best Western Tumwater-Olympia Inn. We strive to create a great experience and warm, friendly atmosphere for our guests. Your input is greatly appreciated and I hope we can look forward to seeing you the next time you're in the area!

"Great stopover."

4
21/03/2016

I needed a place to break up my trip, and this was a great place to stop. Easy on-off I-5. Clean. Great desk staff. Spacious room. Little bigger refrigerator than most hotels with a larger freezer section. Nice big bathtub. Fresh cookies upon arrival.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay with us at the Best Western Tumwater-Olympia Inn. I'm happy you enjoyed your stay and look forward to serving you the next time you're in the area.

"Quiet and Comfortable"

5
16/03/2016

This was a great hotel with very friendly staff, quiet rooms and very comfortable beds. The breakfast had a lot of options and was very tasty. I would highly recommend them to anyone wanting to stay in that area.

"Beyond my expectations"

5
11/03/2016

My family was put out of our home while work was being completed so we ended up at the Best Western in Tumwater. We fell in love with the place right away. Maybe our expectations were not so high but all of a sudden we had very clean rooms, great service, warm cookies and infused water in the lobby at night, comfortable beds, and the BEST breakfast. Highly recommend this hotel.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm happy that you enjoyed your stay at the Best Western Tumwater-Olympia Inn and that we were able to exceed your expectations. I hope you will think of us for any future lodging needs.

"Amazing"

5
09/03/2016

Great service. Clean Rooms. Very calm atmosphere once you walk through the door and welcomed right away. Breakfast service is never dull and worth the stay alone. I enjoyed visiting here and will be coming back next time I'm in town.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm happy you enjoyed your stay and we will look forward to seeing you the next time you're in the area.

"returning home"

5
08/03/2016

Have stayed at this location many times and will continue to do so. Great location and easily accessable. Staff is very well trained and make checking in and out a pleasure. Breakfast lounge is very clean and well run, which makes tipping the staff a pleasure.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm delighted by your review title "returning home", at Best Western Tumwater-Olympia Inn we strive to create a comfortable atmosphere where our guests can relax when they are away from home. We value your business and look forward to seeing you the next time you're in the area.

"Great, friendly staff and nice hotel"

4
07/03/2016

The area around this Best Western may not be the "nicest" part of town but the hotel itself and certainly the staff running it are worthy of coming back to. The front desk staff especially were very professional, courteous and helpful. While checking in, I witnessed the front desk staff assisting an elderly gentleman that had already checked out some time earlier in the day, but needed assistance in getting a cab/taxi to the airport. They eagerly helped him, even offering him water, coffee, tea, or cookies/crackers since he had been waiting for some time before the cab/taxi arrived.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm glad you enjoyed your recent stay with us at the Best Western Tumwater-Olympia Inn. It's always wonderful to hear positive feedback from our guests. Thank you so much for your review; I will be sure to share it with our whole staff. We hope to see you again the next time you're in the area.

"Home away from home"

5
02/03/2016

Staff professional, courteous, helpful, informative & friendly. Rooms very clean & comfortable. In town close to anything needed. Would stay here again. Especially liked the extra touch of home with warm cookies baked by staff every evening.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm happy to hear that you feel so at home when you stay at our property. We look forward to seeing you the next time you are in the area!

"Good, clean and quiet"

4
11/02/2016

No complaints at all, the location is a little off-putting but i'll put that down to miserable weather. Lovely receptionist. Breakfast was good and there's a great mom & pop mexican place in the strip down the road.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm happy to hear you enjoyed your recent stay at the Best Western Tumwater-Olympia Inn and that we were able to satisfy your lodging needs. I hope we can look forward to having the opportunity to serve you again in the future (maybe when the weather is nicer)!

"Best BW Ever Stayed At"

5
08/02/2016

Great location, spotless, nicest front desk staff. Best breakfast offerings of any hotel I stay at and I do a lot of traveling. They offer a variety of fresh fruit and the main breakfast selection changes daily. Easy access to freeway. Located walking distance to Starbucks. Cannot say enough good things. I wish all BW's were as good as this one! Highly recommend. Location is away from busy/noisy roads.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm so happy that everything was to your liking, we hope to see you the next time you are in the area!

"Best hotel stay in years"

5
06/02/2016

I stay in a lot of hotels for work and school, and this was hands down the best hotel I have stayed at in years. The staff was amazing! They were so friendly that I greatly enjoyed talking to them on a daily basis. Then, there was the amazing food! They truly know how to care for their customers that are forced to be away on business.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I am so happy that you enjoyed your recent stay at the Best Western Tumwater-Olympia Inn. Our whole staff really strive to create a great guest experience and it's fantastic to know that they succeeded in creating a warm and friendly environment. I will be sure to share this wonderful review with everyone. Thank you and we look forward to serving you the next time you're in the area.

"Comfortable Bed"

3
27/01/2016

The staff was very nice, the room clean and the bed very comfortable with upgraded bedding. I would definitely stay again. Location was good for the conference I attended. Easy to get to and lots of restaurants nearby.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
We appreciate you taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn, I'm happy to hear that we've been able to earn your repeat business and that we are able meet your lodging needs when you're in the area. We look forward to serving you again soon.

"Great Place To Stay In Tumwater Washington"

5
23/01/2016

The only thing lacking in this motel is an elevator.....but EVERYTHING else makes up for it. Only two stories, so if you need an elevator stay on first floor. We stay here regularly when we are on business or doctor appointments in Olympia area. It is very quiet, clean, comfortable and accommodating.....great continental breakfast with even hot food items. Highly recommend this place....and the price is right!!! We'll Be Back!!

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
We appreciate you taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn, I'm happy to hear that we've been able to earn your repeat business and that we are able meet your lodging needs when you're in the area. We look forward to serving you again soon.

"Great Value & Service"

5
22/01/2016

Good value with excellent staff. Clean and comfortable. Easy access. An overall excellent place to stay! The Front Desk staff and Breakfast Staff were able to accommodate our special needs - a rare treat when staying at hotels. All together an excellent experience.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so happy to hear that you enjoyed your recent stay with us at the Best Western Tumwater-Olympia Inn. We strive to create an excellent guest experience and try to anticipate our guests' needs, so it is a delight that we were able accommodate your needs. We hope to see you the next time you're in the area.

"Friendly Clean & Quiet"

5
16/01/2016

Friendly staff when we arrived - Hassan was wonderful! Room was clean, bed comfortable and it was quiet. Good selection for breakfast - tortilla, eggs, chorizo, topping, waffles, oatmeal, juice, milk, cereal, yogurt, bread and pastries - everything was well stocked and clean. Staff was great at check out. Will stay there again.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your stay at the Best Western Tumwater-Olympia Inn. I'm very excited to hear that you were greeted warmly and that we were able to meet your lodging needs. We look forward to serving you again in the future.

"I'm a regular and will remain that way when I'm in Olympia."

4
15/01/2016

I spend a lot of time working in Olympia and always stay at this hotel. The people are the best, convenient location,great wifi, comfy beds and wide variety breakfast. Highly recommend staying at this hotel. The staff go the extra mile to make sure that everything is exactly how you want it. After multiple stays, it starts feeling like "family" (in a good way!).

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for your glowing review of our property. I'm happy to hear we've earned your business and made you feel at home when you're on the road. We look forward to seeing you the next time you're in the area!

"Convenient, clean and relaxing"

4
11/01/2016

Rooms are very basic but clean. The staff was great, very friendly. Good access to the Interstate. The parking lot looks a little rough but there is food nearby. The BEST Mexican food ever is about a block up the street called Ramirez Mexican store. Worth the time to sit down and eat breakfast and dinner. They close fairly early though. Yes, they speak English...and yet authentic!

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm happy to hear you enjoyed your stay and had the opportunity to try out one of Tumwater's hidden gem restaurants. We hope to see you the next time you're in the area!

"Our trip to Olympia, WA"

4
01/01/2016

Excellent value when you stay on a Mon, Tue, or Wed. You get dinner and breakfast. Bed a little too hard and blanked too hot but overall very good. Room was clean and comfortable TV was large and worked well. Ventilation was good and noise was OK. We left our fan on continuous so it wouldn't switch on and off all the time and wake us up.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. We are always looking for new ways to improve our guests' experience and I am so glad you had the opportunity to enjoy our new social reception, as well as our breakfast. In regards to the mattress and blankets, we appreciate your input and will taking it into consideration when the time comes to replace those items. We also have light blankets available upon request. We hope to serve you again next time you are in the area.

"Emergency stop"

4
02/12/2015

Well there we were cruising down I-5 when are car came to an abrupt stop. After letting it cool down we took the fist off ramp we came to. Just off of the freeway (far enough for no road noise) we saw the Best Western Tumwater. They had a room for one night, just what we needed. The hotel was clean and neat. The bed was comfy. The hot breakfast was a lot better than I've had in a long long time at any hotel. I would recommend staying here.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm sorry to hear that car problems brought you to the Best Western Tumwater-Olympia Inn. However, I'm glad that you enjoyed your stay and that we were able to meet your lodging needs for the night. We hope to see you back if you ever find yourself in the Tumwater area.

"Great Stay"

5
01/12/2015

Good location. The room was clean and well appointed, had a nice big refrigerator. The room was very quiet. Good cookies in the lobby. My wife and I both enjoyed the social hour which included good food and drinks, wine and beer included. Very good customer service by all staff.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm so pleased to hear that you enjoyed your stay, as well as our social reception and cookies. We hope to see you the next time you're in the area.

"Nice Upgrades"

5
16/11/2015

I have stayed here in the past over the last four years and they continue to make improvements in making the stay more enjoyable. All the staff were friendly and the hotel was very clean. The hotel is very easy to find off the highway. The breakfast had a nice selection of food choices. Plenty of fast food places within walking distance.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you so much for taking the time to write a review about your recent stay at Best Western Tumwater-Olympia Inn. I'm So happy to hear that we have earned your repeat business and that you are enjoying our ongoing upgrades. We look forward to seeing you again the next time you're in the area.

"Spotless/Fantastic Breakfast Options"

5
13/11/2015

Great location easy on-off freeway and close to restaurants/shopping. Spotless and updated. Loved the fact they use LED lighting throughout. Best breakfast options I have ever had. Serve fresh fruit (plums, kiwi, grapes, etc. along with eggs that taste like eggs). Very nice dining room. No complaints

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so pleased you enjoyed your recent stay at the Best Western Tumwater-Olympia Inn. I know the whole staff will be as happy as I am that their hard work and enthusiasm for helping create a great guest experience didn't go unnoticed. We hope to see you back soon!

"Best Western in Tumwater close to Capitol"

5
03/11/2015

Very clean, quiet. Good breakfast. Close to Capitol campus. And.. they bake fresh chocolate chip cookies every night. I have stayed at this motel several times for business, and it is very consistent.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Tumwater-Olympia Inn. I'm happy to hear you're satisfied with our property and that we have earned your repeat business. We appreciate your feedback and hope to see you back soon.

"a nice place for the value, clean and staff great"

4
03/11/2015

we do a lot of traveling with our small trailer, but this trip was a better choice and the location was great for our needs. The location for our 3 nights worked out great for visiting family and a wedding to boot.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so happy to hear you enjoyed your recent stay with us and that we were able to meet your lodging needs. I hope you will come back and stay with us the next time you are in the area.

"Excellent room"

5
31/10/2015

This Best Western was a great location for our travel plans. The staff were very friendly and went out of their way to give us a room that was easy access to our car. Our room was very clean and very nicely decorated. They must have renovated recently.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I'm so happy to hear you enjoyed your recent stay at our property and that we were able to meet your lodging needs. Our whole staff is dedicated to ensuring that our guests have a memorable experience. Your feed back is sincerely appreciated and we look forward to serving you again in the future.

"Very Good, No Surprises"

5
27/10/2015

This is what I expect of a standard Best Western property. The Staff was great. Everything was clean and in order. I've stayed here several times and I think they always have scrambled eggs, pastry, cereal, breads, etc. Other items vary (bacon or sausage, etc). I heard zero noise from adjoining rooms or outside.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
Thank you for taking the time to write a review about your recent stay here at the Best Western Tumwater-Olympia Inn. I'm happy to hear that we have earned your repeat business and that you enjoyed your most recent stay. We look forward to serving you again in the future.

"A Pleasant Stay in Tumwater"

5
26/10/2015

Loved my stay here. From the exterior, my girlfriend thought it wasn't going to be as nice as some of the other Best Westerns we've stayed at in the past. Can't judge a book by it's cover. Great staff and service. I am a repeat customer and will continue to be one. Thanks Best Western.

Valerie W, General Manager at BEST WESTERN Tumwater Inn, responded to this review
I am so happy you enjoyed your recent stay at our property. We appreciate your business and look forward to seeing you the next time you're in the area.

"Good location, awesome breakfast!"

4
24/10/2015

The full breakfast saved me money on my trip and was really, really good. However, I booked the hotel because the hotel description said it had a sauna. This hotel did NOT have a sauna. I was disappointed that the description wasn't current. Also, this hotel has two floors but no elevator which may be a problem for people with disabilities or a LOT of luggage. Overall, the breakfast made up for the lack of sauna but I'm still rather annoyed about it.

"You cannot get any better than this"

5
24/10/2015

All staff, including the maintenance man, go out of their way to be helpful and make you feel like a very welcome VIP. The room was large and spacious. I am wheelchair bound and had a couple of very small issues with getting around, but I was delighted with the roll-in shower and the restroom size. It was better than any room I ever experienced (including my own home). Many thanks to Valerie and her staff for everything.. I am going to praise this hotel forever and can't wait to return. Thanks for this opportunity to express my thoughts. Rating AAAA+++. Try it out if you think I'm lying or just want a very relaxing and pleasant motel stay..

"CLEAN ROOM"

4
16/10/2015

Room was clean and bed was comfortable. Wish the towels was thicker but overall experience was good. They were remodeling at the time of our stay. Try to be early for breakfast because when we came down at 9:30 am they were mostly out of hot food items.

"Great Breakfast"

4
08/10/2015

Stayed one night here on our way up to Seattle from the Oregon Coast. The room was OK, slightly better than a motel room in terms of comfort - water pressure in the shower was poor and the walls were thin (if not, then it was a very impressive tantrum by the kid in the next room!) However the included cooked Breakfast certainly made up for it, as well as the complimentary tea/coffee and cookies in the lobby.

"Excellent stay"

5
03/10/2015

Bed was comfortable, room was clean and the breakfast was awesome. Would recommend to all friends and family to stay here. Restaurants are close by along with large retail grocery store. Great location close to the I-5 but quiet

"Staying with a chain works!!"

4
30/09/2015

Clean and tidy Best Western with good access to the highway - a little hidden down a dead-end road, but worth the look. Comfortable rooms, softer towels and the best breakfast selection we found on our trip south. Staff recommended a local pub which was great. Best of all, staying with Best Westerns all the way south, we were able to have some left luggage shipped on to a further stop - THANK YOU!! Never leave your computer!!!!!

"Good location, great staff"

3
30/09/2015

Having stayed at this hotel before, we knew what to expect. The hotel is comfortable, convenient, although a little difficult to find as it's located behind a gas station. The entrance is a bit difficult to find. There is no elevator, so be prepared if you have an upstairs room. It was quiet, clean. The breakfast room is pleasant, clean, well-staffed. The food was good, freshly prepared. Ask at the front desk about local restaurants, as some offer a free appetizer with your BW hotel "key." I do wish the beds were lower, as I had to "jump" to get up on the bed.

"better than your average breakfast"

5
27/09/2015

We stayed here for one night in September, room was clean and didn't have the typical "gold tone" lamps or any old mirrors and lights. That was definitely a plus. We travelled for 3 weeks and stayed at different hotels every night, and that was the only place that had "Nutella" among the breakfast items. Super big plus!!! The breakfast here was really good compared to similar other hotels, potatoes, even Guacamole! Friendly staff. Would stay there again!