Bhagat Hotels Stone Mountain Atlanta BW Signature Collection

Once again, Best Western proved to be the ultimate choice for vacation. Clean room, great beds, super customer service; and a plethora of other positive experiences that I don't have space to list. This is the place to stay.

Very bad bc of air conditioner not working in any room

I'm a Best Western rewards member, so I look at BW properties first. After staying here, I'm actually SURPRISED that Best Western would affiliate with this property. Check in was quick and easy. Check in area was clean, updated and the lady at the counter was pleasant. While walking up to our room, which was on the first floor, we started to notice the age of the building. Usually, age is not a problem. It could be refreshed a bit. I think I asked my husband 3 times before we got to our room if he was ok staying there. He was good. Then we noticed the people loitering. I don't know if they live there???? But there were groups of 2-4 people sitting outside their rooms (they had moved their room chairs outside). But, it's late summer, I'm a smoker…so I get why they would be outside. Then the smell of pot/weed hit us. Then the music started. And the loud voices and the beer burps. They were sitting on the steps next to our room. When I wanted to go out to smoke, my husband asked me to stay in front of the window where he could see me. And to not lock the door while I was outside in case I needed to get back in quickly. Constant stream of foot traffic throughout the parking area. I don't think they were guests of the property…but I could be wrong. The property is right next door to a liquor store so may be those people where customer of that business?? The noise kept me up most of the night. The music. The talking, the doors slamming. The sirens. Ugh. I did NOT feel safe here and I'm glad both the husband and I had our pistols. As far as the room itself….it was clean. We had no issues with the TV or fridge. The bathroom door didn't like to latch securely, the bathroom floor could use a good scrubbing. I had to leave the hot water running for about 10mins before it started to get warm. I would not stay there again nor would I recommend this property.

Roaches everywhere outside of rooms due to trash cans in the walkways overflowing with garbage. No one onsite to handle the trash until 6am. Was not offered another room. There's trash cans in each room why even have trash bins directly outside of guest rooms for anyone to walk up to throw their garbage in?

Simply the best value that we could find in the greater Atlanta area. Motel not hotel and pretty basic but everything you need.

The Bhagat Hotels Stone Mountain Atlanta BW Signature Collection is worth every penny. Friendly and helpfull staff, clean rooms, decent breakfast, nice pool.

So I really liked the establishment until I was lied on by room service saying that I denied the lady from entering the room to clean it. She proceeded to document it and sent it to the front desk when it has been multiple days I would hear her walk directly passed my room. It was told to me that I violated the terms of agreement when I did no such thing. I need the corporate office number and someone needs to be fired.

It appears they are renovating although nothing was said. Our ground floor, outside opening 2 queen bed room had a still new smell. Nothing bothersome but fresh smelling. The door latch was REALLY difficult to open and close. The TV would not come on or off when you used the remote control. It just came on when it wanted. And to turn it off we had to unplug it. Yes. Someone came to look at it but...no fix while we were there. The bathroom had a nice sized new walk-in shower with barn-door style heavy glass sliding doors and a large bathroom vanity area. There was a mini freg but no microwave. A few other missing items that I expected in a room was the hair dryer and a place to hang something. No closet bar or place for hanging. The beds were very firm but the pillows were great and we had a good nights sleep. The rooms are arranged in a manor that keeps the traffic and road noise away. The breakfast was OK but on the slim side and they were out of most things 30 minutes before their time to close. Our room was clean and very affordable but I don't think I will return if in this area.

Check in was fast and easy. Rooms are big and clean, only issue was the room info stated queen bed but it was definitely a full. Bathroom was big with a nice shower, some people complain about the water not getting hot but you have to turn it to the left and let it run for a couple minutes. Breakfast area is to small with not enough food or waffle makers. Tried going to breakfast the first morning and way to many people. The tv is big and actually lets you connect and watch Netflix. Also, the hotel is 100% smoke free but people were smoking both cigarettes and weed in a couple rooms down

The room was billed as non-smoking but it smelled pretty bad, to the point where I was choking a little and stepped outside a few times. There's no iron or microwave; they had a steamer only and you have to go back to front desk to heat up food in a tiny microwave for the entire hotel. The parking lot is well lit, but you have weird people hanging out at random times of the day. The bathroom sink was offset in my room a bit so I had to stand to one side to use it (see photos). The room decor was as stated in the ads and the beds were comfortable and the floor is wood laminate so no issues there. The internet was spotty at best so I used my hotspot instead and the cable TV was out so we had to get someone to fix the following night. The pool is a joke and disgusting so please don't come here thinking you'll be able to take a dip in it.

The room was clean and tidy, asked for extra pillows, they were provided, the beds were well made, the location is good. The breakfast was good, the lady at the breakfast counter was polite and helpful. Overall the hotel is good and would like to recommend to everybody.