Ma réservation et mes points
Connexion
Vous allez recevoir d'ici quelques minutes votre mot de passe par email à l'adresse associée à votre compte.
Pas encore inscrit ?
Je m’inscris Check in was quick and very friendly. The room was very clean and comfortable. We like a sofa in the room with a fridge and a Microwave which was very sufficient. Restaurant on site but unfortunately was closed when we stayed a couple nights. Would go back
One of the nicer hotels in the area. Staff is very nice and friendly. Only negatives I have relate to the hotel bar and Internet. The Internet signal is low which makes doing any kind of work kind of tough. The hotel bar is part of their restaurant, which has separate ownership and closes at 9p, like most things in the area.
We were pleasantly surprised by this hotel. The room was clean and comfortable. The staff was friendly. The restaurant was nice for dinner as there are very few choices, especially Mondays. We'd stay again because it was nice and an affordable choice during lead peeping.
large room, comfortable, large bathroom. Included fridge. No safe. The location had a pool and guest laundry (I didn't use either one but I liked that they had it available). Breakfast was typical with scrambled eggs and sausage. I would stay here again.
We always stay here when we visit, which is about 2-3 times a year. The place is always nice and clean, and the service and breakfast are decent. I find it to be a little pricey but we do get the room with the whirlpool though, and the bed is a little too firm to our liking, but it's fine for an overnight.
We paid top dollar as we stayed the night of the eclipse. Not remotely worth the $400/night we paid. The hotel is decently clean. But the WiFi is awful. Cell service is no better. We contemplated packing and driving 5 hours to get home. When we complained at the front desk she said that her service was working as usual. Internet service is a basic in today's times. This is unforgivable.
The staff was great and the room was very clean. The breakfast was also very good. We enjoyed sitting out back to view the snow. We will stay here every time we are in the area to visit. Definitely, worth the price.
Always a warm welcome at the Ticonderoga Best Western. The staff are very accommodating. Housekeeping work very hard. Tammy and Laurie make delicious breakfast sandwiches. I always feel the hometown touch when I come here. Plus, the Christmas decorations and cookies made it all the more special. Thank you!
This is a very nice hotel rooms are very clean and well equipped. We enjoyed the swimming pool and hot tub. The restaurant was very nice. Food was very good. And breakfast was also good. Very friendly staff.
I booked a room for my daughters wedding. The room was HUGE. Spotless, an absolute pleasure.The bed was very comfortable. The food at the breakfast buffet was delicious and plentiful. The bar was well stocked. the staff were all wonderful. Im very happy with the choice I made when picking this hotel.
I preordered my room months prior for a business trip with a coworker of mine. I ordered a room with two queen beds and the best western worker called me an hour before I arrived to tell me I had an "upgrade", she lied and it was one king bed. This is unacceptable she had no rooms that I paid for, so I know they gave my room out to make more money. She told me "the pull out bed was comfortable" that she sleeps on it when she stays overnight. I told her I needed my own bed. She proceeded to tell me that there's "more privacy " in the one king bedroom. I wanted what I paid for I didn't want to sleep in the same bed as a COWORKER! So traveling all day, with my coworker and having to wake up early to not be able to have my own space is quite frustrating. She told me she would give me a free stay or credit for a next stay and never received anything. Highly recommend avoiding this hotel.
Stayed one awful night while visiting Ft Ticonderoga. Found this hotel to be old, dark, dated and dirty and the most expensive and basic of our week long road trip staying at moderately priced chain competititors. to start, marketing photo is not accurate. Front of hotel unkempt with faded parking lot markings and weeds for landscaping. Hallways dirty with old and peeling wallpaper. Room dark and dated. Brown sheers had to suffice for curtains as room darkening draperies would not close allowing the room to be lit with the pool lights all night. Ventilation unit rattled each time it turned on. Mattress not comfortable. Hotel required 3 day cancellation but credit card was charged 5 days prior to reservation. Few guests in hotel. Had we seen the hotel in person when reserving we would have kept on driving. Restaurant was short staffed and the most expensive for the week with limited and poor quality choices. Found breakfast to have limited choices as well with the eggs and French toast overcooked and hard. This is the only hotel in the area that is part of a chain and it seems obvious that management is taking advantage through high room charges without providing a quality stay. If visiting Fort Ticonderoga would recommend arriving when it opens at 10 am which should be plenty of time to see everything for the day and in time to leave the area for lodging.
Substandard for $300/night. Breakfast: coffee machine not working, juice machine not working, substandard breakfast fare, an open trash bin sitting against a chair at a table (really?), flimsy utensils. Room key will not open pool door - you have to go to the front desk in your swimsuit to ask the clerk to open the door. Totally unnecessary. The first impression of the hotel upon arrival are weeds tin the landscaping. Says a lot of the lack of pride in upkeep.
My wife and I were on the road returning from the east coast and wanted to stop to see Ft. Ticonderoga. We decided to stay two nights. This hotel looked great on the web. When we drove up, it looked a little rough - parking lot had worn off its markings, foliage was dry and it looked empty. Once inside, we found that it looked slightly dated but very well kept up. It was in very good shape. Nice clean indoor pool, very impressive exercise room, clean, well taken care of room and very friendly and helpful staff. The inside restaurant opens at 4:00 pm and we were there for the pasta night event. The chef has a pasta bar on Tuesday and makes whatever you want right in front of you. It was well done. The restaurant staff are very friendly and trying hard but they need more training and experience. Orders for a table do not always come out at the same time; one table of 5 only had 4 dinners delivered. I put my dinner charge on my room and it never showed up on the final statement. The next night that server asked for my room number again and explained that there had been a problem. The dinner charge still never ended on my final statement. The staff at the main desk finally just manually entered the meal total. Breakfast was well-done. Large selection, very clean and well maintained. We would certainly stay here should we drive through again.
I stayed at Best Western Plus Ticonderoga Inn & Suites for a trip I took to the STAR TREK ORIGINAL SERIES SET TOUR in the same city. I found the motel comfortable, and appreciated the excellent dinner food at the Burgoyne Grille. I regret they weren't offering a lunch menu. From the front desk, to housekeeping, to the waitresses in the restaurant, the staff was universally pleasant and helpful. The next time I visit the STAR TREK ORIGINAL SERIES SET TOUR, I'll be booking my stay at Best Western Plus Ticonderoga Inn & Suites.
Decently clean hotel with friendly staff. Hotel rarely cleans rooms during your stay but will if you keep asking. Price is too darn high especially in the winter months. In house restaurant used to be nice but most people only eat there now out of necessity.
Lumpy beds, dark and dirty. The complimentary breakfast is only good if you take yogurt, fruit or oatmeal. Everything else is over cooked/burnt. The bed was lumpy and soft. Unmanageable. No housekeeping unless you request it (I request that they close this sty) and there will be an envelope to tip the staff. My tip would be not to take any more reservations if/until this place is redone. The owner of the franchise CLEARLY must be from a 3rd world country judging from conditions. PLUS it was more expensive than the Marriott we went to next! MARRIOTT! Which is a wonderful relief from the foxhole we were given at Best Western.
no complaints, it's what you expect from a Best Western. Breakfast egg sandwich MADE TO ORDER by a very cheerful server was the high point. All the other breakfast items you expect too. Clean and wel kept.
Ok but no bar ir restruant as advertised.We had to drive to a pizza place in town..the only place to get food..no warnings about this..pool and jacuzzi were ok and clean. Fureplace was off in lobby.rooms were warm and clean.little or no view but it served its purpose and i like it..the breakdast was pretty bad even if it was free
Clean room, clean lobby and halls, a microwave in room would have been nice but there was one in the lobby which we used. Friendly staff, housekeeping also was kind and friendly to us. Our only disappointment was the pool and hot tub amenity. We stayed here for several nights and never saw anyone using the pool/hot tub. The pool was really cold and we could not go in. The hot tub was the temp that the pool should have been. The hot tub was not hot. If the pool and hot tub were warmer and we had been able to use those, this would have been a 5 star review.
Best place around and staff is great, always helping your stay get better. TOPS I will stay here again this weekend on Sat and Sun this weekend. Stayed here many times in the past. Great! Definetly recommend this hotel to my friends and family everywhere!
We are so happy we chose to stay here. A convenient location, pleasant and efficient front desk staff, an attractive and good restaurant and bar, nice landscaping, we like our room, attractive (indoor) pool. And super close to Fort Ticonderoga! Everything we wanted and more! Thank you Best Western!
Great stay. Super clean and quiet. Delicious breakfast. Friendly staff. Very reasonable rates. Would definitely stay here again. Beds were comfortable. Plenty of space for parking Close to Fort Ticonderoga
Very clean, comfortable rooms. All staff we encountered were pleasant and helpful. Even thought the hotel was full and there were 2 Weddings it was quite. We have stayed here a few times and we have always had the same experience.
We are very picky about hotels, Initially not jazzed about our options in Ticonderoga. However, upon arrival we were wowed over and over again. This hotel is clean, updated, well kept and very friendly. The entire wedding party, family and friends stayed here and we loved every minute of it.
The bes6t Western at Ti is the ONLY really good hotel in town or surrounding area. It is well run, very clean and staff is very friendly and accommodating. Food is quite good and breakfast offers custom-made breakfast sandwiches. There is no daily maid service unless you request due to covid and probably low staffing but that's OK. Bed and pillows were comfortable and NO MOLD in the bathroom! What a concerpt, huh? Hotel is just outside of downtown Ti and close to Ft Ticonderoga, Lake George, the 87 Northway, Lake Champlain ferries and bridges to Vermont. They could pay a bit more atention to their landscaping as weeds abounded around the nice looking hotel.
My recent stay here while working in the area was great. The hotel is very clean, the rooms, the pool the hot tub even the laundry room. The beds and pillows are very comfortable and the room temp was at what you want it to be. The food served at the restaurant located inside the hotel is great with lots of choices to pick from whether it be just something small or a full dinner. The breakfast that is included in the morning are freshly made to order. Plenty off parking and well lit.
Overall, the quality of the room and hotel were good. The place was clean, close to where we needed to be and quiet. Enjoyed the bar/restaurant and they have a good pool for kids. I would stay at this hotel again.
Was a very nice hotel, was more expensive then website said. The staff was very friendly. Great bar and grill, food was very good. Nice pool and hot tub area. The rooms were very clean.I would recommend this hotel, I would also stay there again when in the area. Also has a gym area, which I did not use. Beds were very comfortable. It has a very nice park to go and sit and have a picnic lunch, Also fort Ticonderoga was pretty cool to go and see, beautiful gardens there. It was a very relaxing time. I just wish the prices were what the internet said and didn't understand why I couldn't pay for the room with cash. Other then that it was very nice.
The Best Western Inn was a good hotel with a large parking lot. The hotel was clean and very comfortable. The made to order breakfast was wonderful. While the breakfast selections were limited, the food was very good and the service was outstanding. A very nice stay.
We spent one evening and enjoyed great maple coffee and a wonderful assortment of teas. For breakfast a very friendly person made individual egg, bacon and cheese sandwiches. Friendly staff and a clean room made for a great stay.
Lovely hotel with friendly staff. Close to, but outside downtown. Free & delicious cookies for guests upon arrival. Continental breakfast is included with room rate. Bagels are quite tasty (more than a roll with a hole). Also, Laurie makes tasty egg sandwiches to order and greets each guest warmly. Beds & pillows are very comfortable.
We had a good stay. The room was set up nicely/convenient for the family. It was also nice and clean! We had a good time in the little pool. The food was good at the grill. The staff was pleasant even when the had to deal with a very unpleasant guest that didn't understand they still have to have some Covid protocols.
We traveled far to attend a gathering for a family friend just deceased. What one needs after such a drive is clean, comfortable rooms, good food, friendly staff, and that was certainly our experience. The pool was excellent, the water nice and clean and the whirlpool was exactly what my lower back needed.
we were there for an event and needed a place during the day to go back to.I was willing to pay for an extra night just so we'd have a place as check in is at 3pm. the front desk suggested I ask for an early check in on the day of our stay instead. the cleaning staff went out of the way to make sure we had a room ready. everyone who works at this stie is wonderful and goes beyond what is expected to make your stay the best.
This visit was to see a family member at the Elderwood nursing home. Upon check-in, the lovely woman at the front desk was so very pleasant and helpful. She found us adjoining rooms which was a plus. We ate dinner and the young man and our waitress are truly an asset as they were friendly and made the meal very pleasant. The food in itself was very good and the cheesecake heavenly!!!
The hotels location to Fort Ticonderoga and the Star Trek exhibit is excellent. Rooms are clean. The furniture and decor are a bit dated. (Think 1990's cherry wood with dark red and hunter green.). The drinks and food at the restaurant in the evening are quite good. No need to go out anywhere. Tuesday night is all you can eat Pasta night, which includes soup & salad too! The breakfast in the morning is very basic....adequate....but very basic. Unfortunately the pool area was still closed. It looked bright and cheerful from the window. It's closure is a real loss to all the guests. Big thank you to the front desk woman. I cannot recall her name, but we had a lovely conversation twice. What a warm and welcoming person. The BW suites is very fortunate to have her there. I would not hesitate to stay here again on a return visit!
Had an excellent stay at this hotel. Clean, friendly, exceptional service, great food at their restaurant (Burgoyne Grill). Wonderful continental breakfast as well. Beds and pillows are wonderful! Can't say enough wonderful things about this place. I'd definitely stay here again !
Large room with separate living room and bedroom. Large and clean bathroom. Hot breakfast consisted of french toast. They also offered a nice grab and go bag. The staff was friendly and helpful. Less than 10 minutes from Fort Ticonderoga.
Had a great stay here. We also enjoyed dinner in the restaurant. The morning free breakfast was great with homemade muffins and scones. The person in charge was eager to please and made each breakfast sandwich as we ordered it. It was delicious.
Stayed for a short visit. Hotel is a bit dated but the room was decent and check in staff person was nice. Pool was closed for repairs, it seems. Quiet location. Plenty of parking. Very few guests or staff were adhering to social distancing precautions or indoor masking.
Very friendly and helpful staff. We were there for a wedding and the hotel staff was great with helping us provide the guests with all the little extras we had planned. Allison the manager also helped us arrange the rehearsal dinner ay the hotel. Food and service were both great.
The staff were all great at the hotel - from the person checking guests, to the restaurant staff, complete through check out. The connected with guests in an authentic and personal manner. The rooms were clean with all the standard amenities. The hair conditioner was in a different package than the shampoo and I thought it was lotion (without reading the labels) so watch for that.
We stayed here while visiting Fort Ticonderoga. I was surprised by the quality of staff (even during pandemic). Alisha and Lori were great. Alisha helped us with local restaurants for dinner and worked with Lori to meet our vegan dietary needs for breakfast. Great experience!
I was very pleased with the Best Western in Ticonderoga, NY. The staff was courteous, professional and knowledgeable about area attractions. The room was very clean. The restaurant provide great service and food! I highly recommend this hotel if you need a place to stay in Ticonderoga!
I stayed in Ticonderoga to hike some of the mountains around Lake George. When I got off the mountain on that first day, I was in total need of a shower! The hotel was easy to find, quiet as it was off the main road, speedy check in, clean room and thank goodness for the restaurant inside the facility as I didn't want to get back in my car.
excellent stay but no pool, breakfast was great, beds were comfy, workers were friendly and helpful, we usually always try to stay at a best western when available. nice atmosphere. I do wish they would get the pool finished.
We really liked this hotel. The service was wonderful and all of the workers were very congenial and helpful. Great location as it is not a far drive from many interesting places to visit. The room was very comfortable and the wifi had a strong signal. Pool was being renovated at the time. Very good restaurant on premises with full bar but note, you may very well need to make a reservation for dinner. Very nice breakfats included with one hot entree made for you.
The breakfast featured a delicious, freshly made bacon/egg or sausage/egg croissant. Bad news: The ink cartridges were out in the lobby printer and a false fire alarm went off at 10 PM. The hotel was is a good location since my wife and I wished to visit Adirondack Park. The staff at the front desk were friendly and helpful when we presented them with any issues (such as the aforementioned printer problem).
Pool is closed due to part shortage. Hotel staff/website does not notify you until you check in. Breakfast was good and staff at breakfast was friendly and accommodating. Should enforce mask policy for staff and guests.
Staff was friendly and helpful The hotel and rooms need to be updated (USB ports are needed). The location was great for access to the Fort and restaurants. Breakfast was adequate with great service. Outdoor tables are available
Arrived to find out the pool & hot tub were out of order, which is why we chose the hotel in the first place. House cleaning was nowhere to be seen for the entirety of our 5 night stay. Final night stay was interrupted by a blaring fire alarm that went off at midnight and went on for 20 minutes. Thankfully, it was a false alarm. But it set off my tinnitus that rendered me sleepless for days after checking out. I get it; things happen. I've used BW in the past with no issues. But this experience was enough to make me think twice about using Best Western again.
This nice hotel is in a good location—not far from Fort Ticonderoga and close to town and the park. It's also near many hiking trails, as well as both Lake Champlain and Lake George. The restaurant is very good.
We had a wonderful 4 night stay at the hotel. The staff was kind and attentive. The pool is closed for repairs which was a disappointment and another reviewer was right no one worked on it the entire time we were there. Possibly a shortage of materials?? The hotel was very clean and the staff from what I saw, washes sheets plus blankets. I am very particular about cleanliness and this hotel definitely passed. The beds were very comfortable and they were generous with pillows for a great night's sleep. I did notice the hotel at night was full most of the time we were there and we were surprised how quiet it was! Not once did i hear doors slamming or anyone yelling or running in the hall. The breakfast was small but the staff greeted us every morning asking if we wanted fresh sandwiches made with real eggs btw so it was more than enough for us. Don't pass on the scones they are amazing and the coffee was delicious they didn't cheap out. One suggestion don't expect any cardio at the gym. I was told it was just remodeled but the treadmill and elliptical were not usable:( the hotel it located on a road with no shoulder so running and walking isn't relaxing an option. They did have enough equipment to lift. I would suggest one of the many hiking trails in the area.
Very disappointed with our stay at the best western. We were not notified that the Pool would be closed our entire stay. (Terrible time to drain and renovate the pool) Bad communication overall, we were never told we needed to request housekeeping so that was never done for us. Breakfast time kept changing while we were there, very limited choices too
We had an excellent stay with Best Western. Every team member we met was very friendly towards us. The restaurant team was very attentive to our breakfast needs. Housekeeping was available when we needed anything additional in our room.
The hotel is super clean with great amenities and helpful, welcoming staff. Breakfast was the normal continental style but fresh breakfast sandwiches were offered and were delicious. Very close to all of Ticonderoga's attractions!
The pool was broken. Not their fault but in the time frame I was there no one was working on it. I requested a rollaway bed a week before my stay and they said that was fine. I checked in and there was no rollaway bed available. Poor communication between managers. Breakfast is less than spectacular. I understand Covid has made an impact that's no excuse for rubbery eggs and sausage. They couldn't keep up with coffee and it wasn't busy. I understand understaffed so management should make pitch in or do some active problem solving with their team. It's a no smoking motel but only if everyone follows through on that rule. Which some didn't. On a good note...rooms are super clean. Cleaning staff are wonderful and accommodating.
Stayed one night here, in a clean, quiet suite with a helpful front desk, easy to get around the town from this location once we found it. Also ate at the hotel's restaurant in the evening, then had a breakfast there next morning that was a cut above the usual. Rooms seemed a bit pricey, but not compared to some of the other summer attractions in that part of NY state. Would stay here again if we ever come this way.
Very comforting and friendly/clean. I did pay a high amount to stay there, and the pool and fitness areas are closed, but it was worth it if you want to stay in that area. Front desk/staff and cooks are super friendly!
The Best Western isn't fancy but it is clean, quiet and comfortable. The front desk staff is very friendly. We stayed in a suite which was about the same size as a Marriott room but was separated into two rooms. There were two TVs and a small refrigerator. The pool was closed for repairs. It's on a quiet street snd very convenient to McDonald's and Dunkin. It's minutes from the Fort. Just a short walk down the street is Mt. Hope cemetery where Burgoyne seized the top hill during the Revolution. Only two criticisms: the hair dryer was very dirty and dusty. Also, we weren't told that there was no housekeeping during our stay. We assume it's still a covid precaution but think Best Western has made this decision as a chain to save money. We don't blame this location. We got clean towels on request. We just wish we knew ahead of time.
An average hotel where we spend two comfortable nights. Very clean and the staff very friendly. The continental breakfast adapted to the present pandemic conditions. We enjoyed our stay Our problem was the reservation. While trying to book on line, a window appeared offering better deals calling an 800 number. I did it thinking it was a Best Western office. No it was the following company: RESERVATION.COM They never identified themselves until I received my confirmation by text, Yes the offered a discount, but once you add their fee, the price is the same. In addition the charged more for taxes and other fees. 297.98 + 73.41 = 371.39 plus the 19.99 reservation fee. But the additional problem was the agent was going to charge a total of 440.00. I complained and she did not recognize the error but offered me a additional discount of about 50.00. ??????? The problem started with the window that opens when you are in the Best Western site. Best Western must eliminate this type of scam!!! And this is the reason of the present complain.
Very friendly and had an amazing stay that we ended up staying two extra nights. I'd highly recommend this best western to anyone in the Ticonderoga area. Even With covid the stay was enjoyable for the whole family.
The staff was friendly and helpful, the hotel appeared clean, and we had an enjoyable stay. The only reason for 4 and not 5 stars is that the hotel is currently undergoing renovations and therefore some amenities were not available such as the vending machine, ice machine, and pool. Also our TV was hanging on the wall with duct tape and gave us quite a startle when one side fell.
Friendly staff. Close to my business meetings. Ample parking. Nice restaurant on-site, with a bar. Very rustic setting. The local restaurants are friendly, and have great food. Would definitely return on my next visit.
We hadn't staying in a Best Western property in quite a while - and that was a so-so place. So, we were not sure what we would find. But this place certainly beat expectations. The rooms, for one, are big - no squeezing in the room door - plenty of room for both you and a cart. The bathroom seemed nicely redone. It is hard to judge the rest due to COVID and the fact that the 'season' had ended for the local area. But for sure the staff was friendly and responsive.
My wife and I travel frequently. Recently took a trip to visit some of the attractions in the Ticonderoga area. Since the destination was a bit out of the way and many places are shutdown due to Covid-19 we were a bit apprehensive . This Best Western certainly exceeded what we expected. Our very favorable experience started long before we even arrived. We called the hotel to make our reservations and ask about the area to get additional information. Allison was outstanding and provided us information about various areas to visit in the area. Once we arrived the quality of service never decreased. It was obvious they were very aware of the covid-19 issues but they weren't intrusive. Overall an outstanding stay
Very clean. Perfect bedroom and good bathroom. Nice spot. But front desk staff not very pleasant. Cleaning lady didn't even say hello back to us. Breakfast was ridiculously small and poor tasting, without even a discount.
obviously with the covid virus we all expect some changes..but, the price was too high for area..the pool restaurant and fitness rooms closed. the vending machines broken and ice empty . internet had connection problems and hard as rock beds. the people were nice though and a/c was great since it was so humid that weekend
Paid way to much for every thing to be closed down. And what was not closed was broken. So in the long run I paid for a bed and a roof over my head for 2 night for almost $400.00. I will not be putting in a good word to my family and or friends.
I was not made aware of ALL amenities closed, pool, restaurant, exercise room, continental breakfast, housekeeping, including changing out dirty linens. I was never made aware of another tax called OCTX, added to each night of the stay. The garbage that was around the property was horrible. I think they need some or better grounds keepers. Overall was not impressed. Maybe when they get things back up and running, it maybe better. As for now I won't be staying there again.
Paid for a suite FULL PRICE NOVPOOL HOT TUB SPA BREAKFAST CALL SHUT DOWN NO MAID SERVICE. Left a very bad memory forca hotel I have used in the past to where I seriously doubt to use in the future All this cannot just be blame on COVID 19
It is a great hotel, the staff is friendly, the breakfast isn't bad, the beds and pillows are very comfortable, the hotel is clean, the hot tub is great, the gym is very good for a hotel, and they have cookies in the lobby. The wifi is very good and parking was no problem at all.
I was skeptical on this hotel because there isn't a lot in this town. But this hotel was cheap ($89 a night) and it was extremely clean. Pool, hot tub, restaurant/bar, free breakfast and free cookies. What more could you need! Pleasantly surprised!
Went to Ticonderoga for weekend getaway. Close to Star Trek Museum, Walmart and restaurants. Chose this hotel as there is a pool,(and pool open til 11pm) hot tub and free hot breakfast. Hotel staff very friendly. Beds super comfy, usual BW breakfast. We booked a King suite, which had microwave,mini fridge, coffeemaker, separate living room with tv and pullout couch. Hotel is older, however room we had was updated. Beautiful area in upstate New York.
Great staff who were exceptionally gracious and accommodating when more guests than expected showed up at a family dinner party. Check in and checkout were easy and quick. Breakfast food was varied and all good.
Great place to stay -- peaceful location not far from downtown, major highway connections and Fort Ticonderoga. The room and bed were comfortable and breakfast was great, staff was friendly and helpful. We were glad we selected this hotel.
This was an awesome stay, quiet, clean and very professional friendly staff. We ate all our supper's at the on-site restaurant. The service was excellent, food was very good and a great value. Will definitely be returning for another visit !!
I was pleasantly surprised at this Hotel, there was a friendly staff, indoor pool and hot tub, workout room , and an on site restaurant favored by the locals rooms were clean and overall it is a very nice place to stay if you are in the area
This hotel is beautiful, especially in the area it sits in the scenery in the fall is breathtaking. Seeing it is in the Adirondack mountains.It's very quiet,comfortable. Plenty of room for tractor trailers,large campers.,right off the interstate.
My daughter and I went to wing night at the restaurant located in the hotel this particular night. We were not guests at the hotel but I feel this warrants a review. As we were approaching the entrance of the hotel, their were smokers at the entrance including the front desk hostess (check in and check our staff named Gerry) who was socializing with the other smokers and also smoking sitting on the bench next to the entrance. We had to walk through the cigarette smoke to get inside. Nothing says welcome to our establishment like employees smoking at the entrance. Really unprofessional not to mention against the law... I believe it's at least 50 for from any entrance.
Our room was spacious, fresh and quiet. The restaurant is popular with locals for good reason: tasty, generous portions at dinner, and an inviting setting for a particularly nice breakfast, too. The dining staff was terrific.
I especially love the beds at Best Western. We thought the price was a little high compared to some of the other very nice places we stayed in the same area (before tax) (Country Inn & Suites $91, Holiday Inn Express $114, brand new Home 2 Suites $99.51). The hotel was a little older, but lacked for nothing. We loved the nice little touches, the wonderful staff, the shower and beds were terrific. We really enjoyed our stay here. Hats off to the cleaning staff too. You can tell they work hard to make an old hotel look just like new.
Road weary traveler dream. Spacious, comfortable, clean, cheerful, bargain. Loved everything about this hotel. The room was also quiet and the restaurant that was recommended at check in was close and perfect for us.
This hotel has the basics locked down. Very clean, great location (near major attractions, food and shopping options and intersections yet very quiet) and most of the staff were extremely nice. Just a little room for improvement on details as some wear is starting to show.
We spent the day traveling through the Adirondack Mountains and the Best Western was right there on our way out of the mountains. Quiet and quaint spot for a hotel. Comfortable bed, great breakfast , easy check-in with no reservation. great experience.
I usually trust BW for a decent, clean, affordable room. This one seemed run down. Clean, but you could tell it was old. I was there for work. Their normal rates were very high for leef-peeping season; I would never pay that kind of money to stay here. Do not expect great things from their restaurant. Rubber chicken is all I have to say. I was told the burger was good. Slow, poor service. I had to leave exceptionally early, 4:30am, and there was no breakfast to-go bags, as promised the night before to me and 2 coworkers. The 24 hour coffee station had no "hot" water at this time, but maybe it's fine later in the morning.
Stayed 2 nights while visiting Fort Ticonderoga. Convenient, quite, friendly helpful staff. Beautiful pool, clean room. The ac/heat did not seem to be regulated by the thermostat. Hot the first night, turned it off and the temperature was fine.
Stayed for one night on our way to the Adirondacks. Booked a 2 room king suite which was very nice. The room was clean and quite comfortable. The sitting area was nice sized with a wall mounted tv, sofa, easy chair, desk and coffee table. There was also a buffet type cabinet with a microwave and refrigerator. Bedroom was equally nice with a large tv as well. Bathroom was very clean and modern. A hot breakfast was included with the stay (ham, scrambled eggs, various muffins, breads, yogurt, oatmeal, waffles, juice, etc.). The staff were super nice and conversational with nice. This is one of the nicer Best Westerns we've visited. The room rate was very reasonable considering the quality of the accommodations. There is also a very nice pub/restaurant off the lobby with some good beers and excellent wings. Wednesday is wing night and wings are half price. We would definitely recommend this hotel if visiting the area or just passing through. It is right off route 22 and very close to a big WalMart and various convenience stores, gas, restaurants, etc. Check it out!
We decided to visit Fort Ticonderoga on our vacations and chose this convenient location to stay. It was one of the best hotels on our trip. Everyone was friendly and we were delighted to be able to eat dinner at the restaurant in the hotel so we didn't have to leave again for dinner! Very comfortable room and if we hadn't been so tired we would have happily use the pool!!
The hotel was beautiful and clean, however, the staff is not very competent. When my party tried booking rooms, we were giving a high rate and every single person I spoke to said the receptionist told them they got the last remaining room... That would have all been okay, except there was NO HOT WATER Sunday morning! Nobody in the hotel had a hot or even warm shower. I could not shower, therefor I did not attend the family/wedding breakfast that was taking place and went home. When I went to check out, the receptionist told me that there was a known issue with the water heater and they have to keep resetting it..... absolutely unacceptable. I would not recommend this hotel.
Pleasantly surprised with the accomodations and restaurant. If you're in the area and need a neat, clean hotel, this is it. Dinner at the restaurant was good too. Close to Fort Ticonderoga if you are in the area sightseeing.
Room was very clean, staff very friendly and helpful. Love the free breakfast-one of the things that keeps me coming back each year. Lovely variety of food choices no matter what your diet or preferences. I have already recommended this hotel to friends and family!
We stayed here for one night. The room is quite large. There is a small refrigerator in the room, which was nice. The bed was comfortable, the bathroom shower worked well, lots of hot water. The room was very clean, the hotel was quiet at night. The TV channels were limited, but we were so tired we didn't really care. The free breakfast was sufficient. Eggs, sausage, cereal, waffles, fruit, etc. Not too bad. I would definitely stay here again.
This was a comfortable room. 2 queen beds..We were only here to sleep 1 night. However with 4 people in the room some were too cold and some too hot.... would love to have a suite available for four people.
We can always count on Best Western to be good. The room was plenty big and very clean. Comfortable bed and pillows. Nice shower. Internet worked well. Breakfast was good. The restaurant had a limited menu the night we were there due to something not working in the kitchen. It did not effect our lovely dinner. The Stuffed sole, with crabmeat & shrimp was yummy! Also, some of the best French Onion soup I've had. Our waitress was very nice. It was a pleasant surprise.
This facility has the best customer service! All of the staff members were knowledgeable of the surrounding area and extremely helpful in recommending attractions and restaurants. The facility is well maintained and clean! The continental breakfast had a wide variety of food and beverages. I would definitely recommend this location.
Best Western Plus Ticonderoga Inn & Suites this is perhaps our favorite Best Western that we stayed in on our vacation. We found the staff very kind, well-informed and helpful. We found the rooms to be quiet, clean and comfortable. The decor was very nice. The have an onsite laundry with two sets of machines. The A/C was efficient and kept the room at a comfortable temperature. On the night of our arrival we had just driven 350 plus miles from Niagara Falls and decided to eat at the hotel restaurant. It was delicious and reasonably priced. The waitress made some excellent suggestions for some plates and local craft beers. She was right on. We enjoyed our meal very much. Breakfast was good, the hotel offers a wide variety of foods. We found the food to be of good quality and delicious. If you are in the area, this is a great hotel to stay at.
As we drove home from two week tour of New England and PEI we stopped for the night in Ticonderoga before visiting the fort the next morning. The Ticonderoga Best Western is a great place to stay near the fort at the southern end of lake Champlain, quite, clean, friendly staff.
I booked the best western to stay overnight while visiting the star trek experience. The hotel was in a convenient location. Close to main street and shopping area. The hotel staff was friendly and extremely helpful with information about the area. Breakfast was convenient.
I have never stayed at a hotel that caused me to write a negative review, that is until now. I stayed at the Best Western in Ticonderoga this June. While there were positive aspects of my stay-especially the kind, cordial people at the front desk, always attempting to accommodate the guests, there was one unfortunate issue which cannot be overlooked. When I returned home, I was diagnosed by a dermatologist to have bed bug bites. Immediately, I called the hotel and was directed to send proof of the diagnosis. I must admit, I felt my integrity was being questioned. (I had a written diagnosis from the dermatologist, as well as a prescription to alleviate the discomfort.) Rather than dealing with the hotel, I decided to call Best Western customer support. I was given a file number. I was told that the situation would be looked into and that they would get back to me. I am still waiting. I am extremely disappointed in the lack of response, the apparent apathy and lack of concern from this corporation. While I am still hoping to have this issue appropriately remedied, I will no longer be staying at a Best Western.
Sorry you have 2 queen beds which would hold 4 adults... So why would you charge an extra $10. for the 3rd adult...It was a pleasure experience but the $10.00 for extra people in room just doesn't make sense since there are 2 queen beds....
this is a very nice hotel in a wonderful place in new york state. very scenic and historical. the front staff was very receptive and the young housekeeper excellent. the young girl taking care of the breakfast was the most amazing host i ever saw. she was cleaning so much i am surprised there are any table tops left!!! the coffee and food very good. if you like mcdonalds there is one very close the only dark spot was when i parked in a nearly empty lot 2 men drove their railworks pick up truck and in a near empty lot parked 14 inches from my car. yeap! the driver not only opened his door and threw it open and slammed agains my car!! this at 2 30 in the afternoon. their vehicle was not there later. what they were doing there besides damaging my car i do not know!!
Checked in to a VERY WELL appointed little suite. Fireplace, jacuzzi tub, separate living room. Tiny adorable kitchenette. PLENTY of room. Nice small town with spots to eat and walk. Great friendly staff. Happy to be here
We were in the area for a wedding, we had booked a room at a hotel down the road but after that ended up being a disaster we were glad to have found Best Western. The room was great, the hotel was clean, and the bed was insanely comfortable. There was a staff member who was absolutely wonderful. Tyler is an asset to this hotel. We needed a last minute room and he set us up with the manager. He was very personable and a real stand up individual. Tyler is the heart and souls of this place, and he made our stay wonderful!
Upon checkin the front desk person greeted us with a smile and was very helpful including providing us with the military discount. The lobby was pleasing to the eye and very clean. Our room was very clean as well and beds were comfortable. The restaurant/lounge had really good food and the atmosphere was relaxing! Overall a great place to stay!
I visited the Fort and the Star Trek Experience. My birthday dinner was in the restaurant. The waitress was fantastic and the food was good. Bed was comfortable. Hot tub by the pool was relaxing. Did not go in pool as it was cold. At breakfast served in bar area of restaurant, food was good. But having tables on so close to the food was uncomfortable. I was literally climbing over people to get a yogurt and waffle.
Very pleasant check in person, helpful with our future reservations. Was able to book all the weeks, but one got missed, no problem. Hotel was clean and quiet, breakfast was the usual stuff. Breakfast was the usual, eggs, bacon, toast muffins coffee, waffles
This hotel is near all the attractions Ft. Ti has to offer! It is clean & has laundry facilities! Eateries are close by! WalMart is a few minutes away! It is in a safe neighborhood! The ferry is close by!
Peter at the front desk was great - very friendly and personable! We ate at the restaurant/Lounge on site and it was very good. Our server, Renee was wonderful - very friendly. Breakfast was good - young lady was very friendly as well.
We returned to this area because we wanted to do Fort Ticonderoga (It was closed on our first visit, we just missed the end of season). We had a great experience first time around so decided to go here again. We were able to get the same ADA room, which was a plus. Room was clean, all the staff we interacted with was friendly and courteous. We dined at their in-hotel restaurant this time and it was great! Food was excellent and staff and service was friendly and prompt. The only down side was that the kitchen burned my wife's meal, however, it never reached the table in that condition, our server told us that a fresh meal was being cooked and it was comped as well! We plan on being up here again and will certainly stay at this hotel again.
It started with phone calls where no one knew basic info, like what's your pet policy and how much extra is it (we were told 2 separate things on the phone (we called twice) by 2 separate employees, which is odd since it's plainly stated in their handbook in each room). The young blond desk woman on check in was very friendly and nice. We went to our room where our 12yr. old son found a one hit marijuana pipe under the edge of the bed that still smelled and had residue of drugs, although it could have had any smokable drugs in it. Thank God he found it and not our pure breed dog, I can only imagine what would have happened if the dog swallowed it. But of course then we had to explain to our child what it was and why he need to wash his hands immediately. So on check-out I ask for a manager (having the pipe in a cup) and instead the rude front desk woman decided she would deal with me (after I waited at least 5 minutes with a sign at the desk when no one was there). She basically blew me off like it was no big deal and was even stupid enough to say she didn't even know what it was. When I enlightened her she still showed no give a damn and said I should have told my son "it was just a piece of metal". Are you kidding me? A simple, I'm sorry and I'll speak to the maid and management about it would have sufficed, but instead she blew me off and was rude in manner towards me. Totally bad move since my dog has 7,000 followers on instagram and they also will hear how we were treated in this Best Western. The continental breakfast has basically uncooked bacon, eggs, cereal, yogurt, dry looking muffins and plain donuts. The pool is freezing and the hot tub blows water all up the back of your hair. Not to mention the hot tub has green mold all around the top edge, top blue tile is all body scum, and omg no one has cleaned the metal hand rail at the hot tub water where there is soooo much body scum someone will spend an hour cleaning off all that black. Not to forget bubbling off wall paint on the walls, black mold 20 feet up on each corner of the ceiling and in the middle by the door as you enter the pool room and ceiling windows that have not been cleaned in years. I also love the junk room they have going on off the pool room with glass windows, really classy! The only thing this place has going for it is comfortable beds and pillows.
The two gentlemen who worked at the Mobil Gas station down the road highly recommended this Best Western Plus hotel. They were right and I thank them from the bottom of my heart. The ladies at the front desk, especially Jeanne, were extremely courteous, patient, and professional. They did everything they could to adjust the room rate (internet versus walk-up) and answered questions in regard to reward points and current promotions. They were super at their jobs. The room was lovely, large, and spotless. The beds were comfortable and the bathroom was pristine. I slept like a baby. Breakfast was scrambled eggs and three sausages cooked to perfection by an industrious woman. Waffles, hard-boiled eggs, assorted breads, pastries, coffee, and juices were available. I accidentally spilled a cup of hot coffee on the floor. The breakfast lady came out to help mop the floor. Then, she offered to fill up my second cup of coffee. The location was quiet and about 20 minutes from the bridge that goes across to Vermont. There was a McDonalds in the vicinity. A Mobil gas station with an attached convenience store replete with hot foods and big jugs of Vermont maple syrup was also within easy striking distance. An excellent stay with no regrets.
The staff is great, the restaurant is awesome, and the rooms are nice and clean. Everything about this place is great. I got 2 bottles of water and 2 snacks checking in. The bar and restaurant was excellent for dinner, and the free breakfast was really good too. The room was really clean with a nice big TV and nice bathroom. One thing is the shower must be one of those tubs that goes over the old tub. It was REALLY slippery and it felt a little odd to step on. I thought for sure I was going to fall. I don't know what you can add to it, but if definitely needs something.
Had a one night stay before exploring the mighty fort. The staff was very nice and personable. Very knowledgeable about the area and gave great advice. Room was clean and comfortable. The included breakfast had a lot to offer.
I stayed for a business trip up near Elizabethtown, NY. I like the best Western because of the business center and that they offer breakfast with their stay. I ate dinner at the restaurant. I enjoyed my stay.
I stayed at the Ticonderoga Best Western with a group of my customers while in town for meetings. The hotel was perfect for a cold and snowy night in the Adirondacks. The front desk staff along with the restaurant and lounge staff were top notch. The hotel was very clean. The restaurant provided a wide variety of options that were all very good.
I stay at hotels 3 to 4 nights a week all over the state. This Best Western is one of the best that frequent. The thing that makes it the best is the friendliness of the staff and the ultimate care that goes into hotel. I will stay here even if there is a hotel I could stay that might be 20 or 30 minutes closer to my destination
Check in was quick and easy. My card was charged for more than the actual final bill. There were less than 10 people staying on the property that night. We were told that breakfast would start at 7:00 am. At 7:45 am when we came down, there was absolutely no food or coffee. The manager on duty told us that an employee had not showed up and she was doing her best to cover. She told us that we could make a waffle and have coffee once it was ready. Very disappointing as my wife is a former manager there and told me what is supposed to set up and ready for breakfast. Such as eggs, sausage, bagels, muffins, yogurt, breads, coffee, etc. The normal you would expect. Since we were hungry we opted to eat at the Wagon Wheel. They have excellent food by the way. Upon returning at 8:45 am, we found that there was only coffee, juice and toast available. The manager and the employee that had shown up late were chit chatting at the front desk. Still no food out. We talked to another couple staying at the hotel and they had told us how disappointed they were with how the breakfast was set up. Needless to say, they opted to eat out as well. Other than that, the room was nice and clean.
This hotel was much nicer than we expected. It appeared to have been recently renovated, the rooms were basic but very clean, had all the necessary amenities including a refrigerator, and a better than average hair dryer. We did not use the pool but the exercise room was very well equipped with more machines than you would usually see in a hotel, towels, water cooler and bathrooms. The only thing we noticed was a funny smell in the corridor but I think maybe it was the chlorine from the pool area.
As expected, basic no frills motel, small breakfast of waffles (need new waffle maker, lost it's non stick coating), yogurt, shelf stable fruit cups, 2 cereals, (stale) bread for toast. Room was not made up one day because we had the do not disturb sign on the door until 10 am (left after that and removed the sign), recommend to let staff know that the room is now free. Quiet (except for the fridge) basic room. Bed a little hard for me but comfortable enough. Clean bathroom. Overall good value. As noted by others, no elevator, so ask for 1st floor room if difficulty with stairs (interior).
Best Western Plus Ticonderoga Inn & Suites is probably the best option close to Tincoderoga. It is simple but clean, confortabvle and the staff makes a lot of effort to make you feel welcome. Restaurant is good and, surprisingly, it has a fast and reliable internet connection.
The rooms were clean, comfortable with great pillows! The soap was fabulous! It had a great lemon scent and made my hands so soft. The gym was nice, plenty of equipment options, very clean! We will definitely stay here again! I cant say enough about the amazing staff! They were the most helpful, friendly, sweet people we have ever dealt with at a hotel. (Seriously, give Taylor a raise!)
We booked this hotel since it was close to our destination (the Star Trek Original Series Set Tour). The price was reasonable, and we have had good prior experience with Best Western hotels. Our room as an ADA room with a king bed. The room was very clean and comfortable, perfectly adequate for an overnight stay or even longer. We plan on returning to this area sometime next year to do the historic sites and will most likely book here. The included breakfast was very good and we met a lot of very nice people, who asked to share our table (since we had a large table). I also liked the idea of the "Clean Remote" for the TV, although this is probably also in use at other chains, it is a good idea.
We called to see if they had rooms available for the night. Thankfully they did. It was a Wednesday so they told us to make reservations if we planned on eating. It was WING night and they busy. We had a couple cocktails in our room and came back around 8pm to eat. It was still busy so we sat at the bar and had Wings of course. Very good with a lot of selections on sauces. My husband had some carrot cake that was very good. We saw more desserts and they all looked great!
Very nice rooms which are very clean. Our room had plenty of room to accommodate 2 queen beds. The bathroom was clean. Breakfast is included and was quite good. Parking is handy. The person who checked us in was most helpful with suggestions of things to do. He also gave us directions which is always appreciated. We would stay here again.
There is no transportation provided by the hotel; however, there is a local cab and he was very accomodating. The hotel staff put us in contact with the local driver. We found the staff very friendlyt and always willing to help.
Rooms were clean, price not bad. It was a nice hotel. The clerk was very friendly when we checked in, but when we got to our room, we realized that we were given a room with two queens when we had booked a king. The clerk was able to put us in the last king they had, but when I explained that we had booked a king by phone that morning, she said, no, it was book as two queens. She didn't even offer an apology for the mix up and it left me with a bad feeling. The room was very nice, though.
The staff were generally friendly and helpful with a few exceptions. The room was fine but unexceptional. My wife had one conversation with the manager, who really impressed her, that gave hope that the quality of the hotel was going to be upgraded in the near future. The actual location is very nice. We would stay there again if we get another chance to visit Ticonderoga.
They call this a Plus hotel but I do not know why. I did not see any pluses. We were on the second floor near the real entrance. What we found was the smoking section where smokers went out to smoke and then put their butts in a pot which then burned and the smell come into our room. The room was old, the hallways were old, and the pool was small (we did not use it. We went to the bar. There was not any great appetizer food options at night, nor deserts. The bar had limited choices for top shelf liquor. Beer was limited to the lower tier. We did not stay long since the bartender was NOT friendly at all, did not try to upsell drinks or food. This was definitely an unfriendly bar.
Stayed at this Best Western in Ticonderoga on a recent trip thru New England. The room was clean but nothing special. We ate at the in-house restaurant which was OK. We could hear people talking in the hall at night and the maid service started before 8:30 in the morning in the room next to us.
We stayed at the Best Western Plus hotel in Ticonderoga NY last week while visiting Fort Ticonderoga. This hotel is advertised as a “Plus”, with “spacious guest rooms offer plush bedding and stylish bath amenities .… where stylish, modern design meets exceptional service and value”. That is not what we experienced. Yes, it has an indoor pool & fitness center. But that is fairly common these days and we really did not see the “Plus” value in the hotel. The desk clerk had obviously had a bad day and was not friendly. He talked about last minute check-ins & cancellations, and yet the hotel was sparsely occupied. We checked in on a Sunday and the restaurant was closed for the day. A restaurant was recommended about 2 miles away. Breakfast was included & available in the restaurant, but the quality was average at best. The WIFI had no signal in the restaurant and had to go to the lobby to use. The advertised cocktail lounge is just a section of the restaurant. The room was clean and quiet. The laundry facilities were good. You cannot walk to anything. But the real issue was the cost. It is well above value with the only benefit being the proximity to the lake / fort / Adirondack Mountains.
This was a very nice place to stay. The staff was very friendly, the rooms were clean and comfortable, and the food at the hotel restaurant was VERY good! I highly recommend this hotel when visiting Ticonderoga!
The hotel has a great pool, and a good restaurant. Even the breakfasts have a good variety of food. But be prepared to wander around the property trying to find a place where the internet connects. This was a real problem both times that I stayed at the hotel.
The hotel was clean and convenient to all. Breakfast was good and the staff was helpful. It was also quiet. Stayed there with my 2 boys and husband. Beds were comfortable. We liked the location and parking was easy
Great location if one is visiting nearby Fort Ticonderoga. Also great for business travelers staying in the area. Loby and hallway decor somehat dated. Staff very friendly.I would recommend this property to anysone visiting the area.
A great Place to stay but the ants during the night was an unexpected visit. The beds were comfortable and Breakfast was splendid. The pool was chilly for the most part, I rented this motel due to the pool, couldn't stay in long due to it being too cold,
First, I really hate to leave a negative review when I think the operation may be locally owned, and not just a small part of a big corporate operation. HOWEVER, there are some serious issues we encountered with this motel. You should know there is not a lot to choose from in Ticonderoga, and this still may be your best option. When we stayed there we were given the "best room in the house". Upon entering some of the leather furniture had seen better days a decade ago and was cracked and pretty worn looking. Also, I think because it may have been the "honeymoon suite" there was a big jacuzzi tub in the living room area! Pretty unusual to say the least. The rooms, bathroom living area and bedroom were pretty big, but furnished with just basic furniture. The room would have gotten a 3 rating from me, as the facility was just pretty basic, BUT the walls are paper thin and since we were in a room adjacent to the exit, we heard the door opening and closing all night. We also heard people coming and going all night, and we were there on a weekend and there were some drinkers outside until 1:30 a.m. who were pretty loud. The next morning, the trash cans were overflowing with beer cans. The staff was friendly and there was a free buffet breakfast, but the eggs and sausages, even though they were in a warmer,were cold. In short, if they could address the noise this would be a solid 3, but with the noise and other issues, in good conscience I cannot rate it higher than a 2. It is about a 10 minute drive to the fort, which is nice, but just too many issues to prevent a higher review. especially considering the room for two adults and one child was $200 even with a AAA discount.
Very nice hotel to stay at when visiting the Fort and Mt. Defiance. Very clean and comfortable. The front desk staff were very professional and helpful. My only real complaint was that the restaurant dining room only holds about 50 people max and there are nightly specials to draw in the locals. After a long day of sight-seeing we stop in to get a glass of wine and to set up dinner reservations. The bar lounge is twice as large as the dining room and we were told we could eat in the lounge or wait to 7:30. My wife did not want to eat in the very crowded and very loud lounge. We were seated in the dining room at 7:40. Maybe the front desk needs to make travelers aware that they should make dining reservations upon check-in because the locals definitely know the drill.
We traveled from Toronto to visit Fort Ticonderoga. We arrived very late and were very tired from the long journey. The on-duty staff did a great job of checking us in quickly so we could get unpacked and to our room. They gave us good information on the area and the location of the fort. The room and very clean and comfortable. The bed very very comfortable and the Inn was very quiet so we got a good night's sleep. Internet service good. The breakfast the next morning was very good, with great coffee, locally made muffins and pastries, and other standard breakfast selections. The staff was friendly and helpful our entire stay.
Very clean hotel. Friendly staff. Relaxing pool and hot tub/Jacuzzi. Breakfast has lots of options. Dinner was delicious and reasonably priced. Super close to the fort. The only complaint is the sofa bed is not very comfortable. But if you come to Fort Tonderoga I highly recommend you stay here!!
I've long been a fan of Best Western. When I think of places to stay on the American road, it's a name that is as classic as Holiday Inn. I have fond memories of family vacations with these places. In fact, I do miss the old Best Western and Holiday Inn logos. Their old logos were far superior to the new, rather bland ones. But I digress. While not always consistent, I would say that Best Western hotels are typically decent, comfortable and affordable; with clean rooms, quality staff, and a good price. This one met all of my needs, and was a quiet and comfortable place to rest my head and shower the next morning. They had a good complimentary breakfast (bacon, eggs, bagels, waffles, fruit, etc). They also have an indoor swimming pool. The staff was courteous, and made sure I had everything I needed. Bathroom has soaps, shampoo, hair dryer, etc. as you might expect; also plenty of clean, fresh towels. My only critique would be that you could not close the "blackout curtains". Thus, there were only the "sheer" curtains that were closed. Not only do they not keep out the light, but on the ground floor anyone would be able to see through them if staring into your window. I found this to be really odd. In fairness, perhaps I was overlooking something at the window that would have remedied this. But I was too tired to care for very long. I had been driving for hours, and was just grateful to call it a night. Still, I think it's a great hotel and was quite pleased with my stay. The location was great as well. Recommended!
Stayed 5 nights, used the pool, lounge and breakfast room. Had a wedding rehearsal in a function room. The service was very accomodating for 40 people. Would stay again. Access to the hotel was good. Beds were comfortable.
Comfortable, clean room. Staff was very friendly. Breakfast at the Burgoyne Grill, which is in the motel, was good. Dinner options in the area are somewhat limited after 8pm, and the best restaurant currently open in the area (which is also open until 9) is the Burgoyne Grill.
Just a few minor glitches with new staff - other than that- what a fabulous, easy going, responsive little spot. Rooms are a little noisy - on first floor at least, shower gets floor of bathroom all wet and slippery, but the in-house restaurant bar has genuinely great food. I will definitely stay there again when I am up there. Well worth it. Very economical as well. A little treasure.
We were just passing through. Clean. AC works Great. The pool and hot tub are nice. The beds a pretty comfy. Pillows a little small. Breakfast was good. My only complaint is not enough plug ins. Would stay again.
My wife and I decided to stay here on our trip to Ticonderoga and this was a great stopover. All of the staff members were friendly and helpful. We paid a fair price here. Our room was big and spacious and clean. The bed was comfortable and the sheets were fresh and clean. We will definitely stay here again
Spent one night here in order to visit Fort Ticonderoga. Chose based on online reviews and are glad we did: not a lot of town here, and we decided to plan on dinner right here at the hotel. After a long history day, this was fine for us. Our room was very clean and comfortable (as we are used to Best Westerns being); the Grille was accommodating and easygoing. The food wasn't spectacular but neither were the prices; we knew what we were getting and were satisfied. We repaired to the "pub" (bar) for an after-dinner drink and were entirely comfortable. Nothing fancy here, but welcoming, clean and convenient. It was just right for our needs. Thanks!
We stay at this hotel whenever we travel to Ticonderoga. As always the room is very comfortable and the staff is welcoming and courteous. The area around Ti is beautiful and the hotel is convenient to all roads.
When we arrived the guest clerk was having a lovely conversation with another guest. When it was our turn, he became distracted and short with us. He kept answering the phone and finally waved us onward to our room while he was still talking on the phone. It is a small property so we could find the room on our own but I wonder if we should have gotten better service. ?!? I bought a Groupon to stay in their 'nicest' room. It was at the end of a hall surrounded by the stairwell to the second floor. We could hear every guest using the stairs. It was loud and annoying. If you are looking for an overnight, don't waste your money on the bigger room, I am sure the regular rooms away from the stairs will offer more rest. Probably the main problem is that we had just stayed in a Best Western in Vermont and had such an excellent experience all around. This hotel and room was supposed to be on par but was such a disappointment by comparison.
We attempted to stay here on a Saturday night after my grandmothers memorial service. Didn't work out. We checked in late- the room was nice and clean. It was a long day so we changed and talked for a bit and wanted to eat before going to the pool. When we went down to the restaurant, we were told they had no seating and that we could "wait in our room and they will call when there are seats available". WHAT!!! We are paying to stay in this hotel and we were told we couldn't eat there!!! The front desk never told us we would need reservations, and the lady at the restaurant never offered take-out. Ticonderoga is not known for it's night life so we had no place else to go. After the day we had, we packed up and left. Didn't even get our money back. Horrible customer service.
Staff was super friendly and very helpful in helping me find a great deal on my room. Room was clean and decorated very nicely. Pool was nice. The restaurant had great food. Their chicken wings are excellent!!
Unfortunately, we were in town for a family funeral. The front desk staff allowed us to check in a few minutes early, which helped us get to the wake on time. Much appreciated! All the staff was very nice. We had a corner room on the second floor, which was very nice. Breakfast was great. If we are in the area again, we would definitely stay here again.
I stayed at this hotel on Friday night, March 9 2018..I checked in late and was greeted by friendly staff...the room, a suite, was clean and comfortable..price was reasonable...I recommend this hotel for travelers to the Ticonderoga area.
This hotel is ideal for families who simply want to get away and relax. We stayed here during the March school break and, as always, were very pleased with our choice of Best Western hotel. Good value, great breakfast and this hotel has an excellent restaurant on site.
Rooms are spacious and very clean. One of the reasons we chose to stay at BW is good hot breakfast, but in this case it was a bit lacking, therefore took 1 star off It was standard BW breakfast with decent options but quality of ingredients was lacking. Coffee was too watery, waffle/pancake mix rubbery, eggs were ok.
There is not much around this hotel. We stayed in the area because we have family close to this hotel. The hotel is very clean, has a great little pool and serves a great breakfast every morning. There is a Walmart and McDonalds close by.
Great hotel located in Ticonderoga, helpful staff, great rooms, Extremely clean inside and out.....Great restaurant, had SEVERAL meal their and everyone was great, a nice selection of craft beers also....One of the BEST restaurants around town, and a Great staff also
Beautiful hotel in the most beautiful place, The Adirondacks! Me and my family enjoyed our stay and definitely recommend this hotel to everyone. The rooms are spacious and the all around location was perfect. I recommend taking some time for yourself and visit the pool and spa. It wasn't crowded and the time we visited it was relaxing. This was the perfect family getaway!
Lovely property, clean, friendly staff, very nice well appointed room, and clean. We were tired after a long day of driving and touring and took advantage of the on site dining room. We were pleasantly surprised! I had GF pasta and meatballs with enough to take away for breakfast. Other diners had salads or steaks, all good. In the morning the continental breakfast included eggs. I noticed a coin operated laundry near the elevator.
This is a very nice hotel in the burbs of Ticonderoga. The staff were friendly, the room was clean and comfortable, the WiFi was speedy, and it's great to have a decent restaurant on site. To make it all the more appealing , our room was FREE because we had accumulated enough Best Western points to cover the tab.
Fine hotel in good location. Rooms and decor a bit dated but it was clean and the beds were comfy. Food in the grill downstairs was better than I expected but the breakfast was very average. Friendly staff. Pool area/facilities very basic.
This is a nice hotel, well located to see the local sights. Our room was well equipped, though it smelled a bit odd, we thought it was probably slightly damp. The hotel has a very nice swimming pool and friendly staff. The Restaurant ( Burgoyne Grill) is very good, and we enjoyed one excellent meal there: however it was not open on the night we arrived (Sunday) which was disappointing, especially as there are very few alternatives in the area. Breakfast was OK - but hardly any food suitable for those requiring a gluten free diet.
A Greyhound bus pulled into the massive empty lot to the west of the Hotel at about 3:45 am and proceeded for several minutes to practice backing up to make sure the beeper was working...it was. The hotel should post signs in the lot prohibiting this. I do not believe the bus delivered any passengers to the hotel, maybe the driver was staying. Breakfast eggs and sausage were stone cold with no one in sight to replenish.
There aren't many hotel choices in Ticonderoga, but this one was very good. The rooms were clean and the beds were comfortable. There is a restaurant that we ate at two nights and enjoyed both dinners. Breakfast was okay, but nothing special.
I stayed at this hotel recently for business. It was clean, the room was big, the staff was friendly, and the bar/restaurant downstairs was surprisingly good (even though it is only open from 4 to 9).
We went to see Ft. Ticonderoga and the hotel was confidently located. It was nice to ha e the lounge and restaurant right in the hotel. I did find the menu very limited it was pasta night and I don't eat carbs so my choice was very limited.
Pleasant hotel excellent for mildew smell. Hard to sleep when pillows have such an awful smell. I was on the first floor so I don't know if it was throughout the whole hotel. It was damp and smelled. Restaurant was fantastic.
Stayed Thursday night thru Sunday morning. Very attentive front desk and breakfast staff. Room service/cleaning could have been improved upon since they did not clean when asked (only asked for cleaning on 2nd day so we could have fresh towels). Wife he to go to housekeeping to get them since they never brought them. Overall, we enjoyed the stay and would visit them again. They had a good breakfast buffet.
I stayed a couple nights at the BW Ticonderoga. Everything about the experience was first rate: Friendly and helpful desk staff, very competent management, clean and nicely appointed room, plus a really quiet location. The restaurant was also excellent, with great food and outstanding wait staff. This is a well-run hotel and I will stay there again without hesitation.
If you stay in Ticonderoga, NY this is a great place to stay. The hotel has clean rooms, very comfortable beds and overall, a great atmosphere. I have never eaten at the restaurant, but it is always full of people. I have never been disappointed at this Best Western!
Great room and front desk service. Food options at the restaurant are poor if you have a food allergy. As this is the best restaurant in town, it would really help if they could be more accommodating to food allergies.
The room was comfortable, but not large. Maid service very helpful in supplying towels after the "too short shower curtain" left the floor wet. Employees friendly and helpful. Would avoid eating at the in-house restaurant again...not happy with our meal. However, they cheerfully took the price of my meal off the bill. Would certainly stay here again when visiting in the area.
Our check-in got off to a rough start as the reception clerk told us that our reservation was on hold because they had called to verify our reservation and the person who had answered the phone had denied making the reservation. We are Best Western Rewards Platinum Members. They had our correct phone numbers and had obviously called the wrong number. We called the corporate number and were restored to our status. The rest of the stay went well. The room was adequate. We had dinner in their dining room as we didn't want to get back into the car to get food. There are no restaurants/fast food within easy walking distance. The dining room is decorated in a rustic theme. The service was good and the food adequate. It was quiet, so sleep was not hindered. A tour group was also staying at the hotel. It is located about 4-5 miles from Fort Ticonderoga so is a good option if you are visiting for that reason.
Stayed for a night on a recent road trip. Staff was super friendly and attentive. Room was clean, as was the bathroom. The shower curtain was too short to reach the tub, so when you showered, the bathroom floor was slightly flooded, but were brought the issue to the management's attention and were told longer curtains were on order. The room did have a refrigerator if needed. Room was quiet even at the top of the stairs and near the elevator. Hotel had a nice fitness center, and an indoor pool. We ate at the hotel restaurant and it was very good (even though we were there on Wednesday wing night, and had to make a reservation and come back since it was so crowded). Breakfast is also served in the restaurant - just note that if you get there near the tail end of the breakfast service as we did, the scrambled eggs may be crispy & overcooked from sitting in the hot tray too long. Also, no decaf coffee was available at breakfast, and there was no attendant to ask if any was available. All-in-all, a very nice stay.
The room was clean, and in order. Hotel staff helpful and restaurant staff helpful as well. Everything was pleasant for the stay. The restaurant was a nice surprise; food was good, a better value than expected. I was glad we didn't go into town to eat dinner, the meal we got at the restaurant was nice.
We stayed at the hotel for 4 nights. The first night there were no issues. Hotel was clean and maids friendly. Front office staff very bad with directions as well as took too long to check people in and it. 2nd night people opening and closing their doors of hotel at all hours as well as kids running up and down the hall and making all types of noise. Went to breakfast at least an hour before it was over every day and all syrup for waffles gone, waffle mix gone, scrambled eggs and ham or sausage not replenished as well. I requested if I could get some egg whites and was told I was not able to get them. Fruit as well gone. Hardly any other options to eat. If you want a decent breakfast you have to get up at 6:30am or go to Mcdonalds down the street.
There is a tiny notice in between the doors stating their is a bacteria in the town water supply and that you should not drink the water. We were not informed of this upon checkin, I feel we should have been. Went out and got bottled water.
Our recent stay at the Best Western Plus in Ticonderoga, NY was outstanding! Clean, comfortable room, professional and caring staff and the food was delicious! Breakfast AND dinner. The location was beautiful and relaxing. The fitness room was well equipped. All of our requests were met with a smile. :) Thanks to ALL at this property!
We have stayed at the Ticonderoga Best Western hotel a number of times and we have never been disappointed. Their staff and management are superior. They have a top notch fitness center, better than most other hotels. We've enjoyed not only their breakfast, but have also relaxed over an excellent dinner meal as well. Whenever we are in this beautiful area, this is where we stay!
This was the worst stay in a hotel I have ever had. At midnight the partiers returned to continue the party in the hallway. Many calls to the front desk. Confrontation with the said party by my husband resulted in being verbally abused by the party. The front desk clerk claimed the police had come however the party continued and they were never asked to leave. And apparently, according to the clerk, this was a repeat of the night prior! This place is a joke!! If your looking for a good party place well then stay here. If you want and enjoyable night away with a restful nights sleep, well you best keep looking cause it's not happening here!
Minutes to Fort Ticonderoga. Spend the day there. The historical narrators are phenomenal. The Cafe at the fort is very good. Fresh veggies from the garden. Ferry and boat rides on Lake are available. The Best Western has an indoor pool and hot tub, plain but not crowded.
This hotel is the ONLY really nice place to stay in Ti. It comes highly recommended with all amenities: bar, lounge, restaurant, pool, fitness center, free breakfast buffet. The staff is very friendly and helpful. Rooms are very clean (no mold in bathroom tub yippee!) and nicely decorated. The hotel is off the main road and quiet but near to town, Walmart, etc. We have stayed here a number of times and highly recommend it to all.
My three grandsons and I stayed here the day before going to Fort Ticonderoga. They needed to get rid of some energy after a long ride and the pool was perfect for that. The young woman who checked us in was very sweet and friendly. The room was clean and comfortable. I'd stay here again and would recommend it to anyone.
We stayed here for one night, at the end of a family vacation. We booked the hotel at the last minute (that's how we roll), and got the last room available. Still, they were willing to give us a break on the room. The room itself was extremely comfortable. One of the nicest Best Western hotels I've ever stayed in. We ate dinner in the hotel restaurant. Food was great -- we were lucky, as there were really no other options in Ticonderoga. Pool was pleasant. Breakfast in the morning was good and fresh. All of the staff at the hotel, night shift and morning shift, were friendly and helpful. Would love to go back!
My wife and I had two great days at the Best Western in Ticonderoga. We loved the location close to historical sites, and we found the room absolutely up to high standards. We had a superb meal at the hotel restaurant- reasonable prices, delicious food, and a great waitress. We would definitely use htis hotel again after our very positive two day experience.
On a previous stay at this Best Western, the experience wasn't as good. I had noted problems with enough food being available when hotel had no open rooms. This visit they couldn't have provided a better breakfast. There was plenty of food. Eggs, ham,sausage, waffles, fruit, yogurt, etc. The staff were right there to make sure your needs were met. Only issue was bar/lounge closing by 9:30 on weekend
Stayed for one night on a short vacation. The faculties were new and very clean. The room was very comfortable. The only downside is we arrived on a Sunday afternoon and the restaurant and pub were closed. Also the smoke detectors were both "chirping", just enough to be disturbing. We were offered a change of rooms and did so. New room not much better, no chirping but rattling air conditioner, not the normal sound of air blowing but the sound of sheet metal rattling.
Hotel conveniently located for our stay while visiting friends. We were pleasantly surprised at the size of the rooms. The surrounding area is very picturesque. The hotel offered us just what we needed.
Was at hotel for wedding of my daughter. Had over 25 guests stay there. The facilities are not super luxurious, the staff more than made up for it. The decor is kind of rustic. All King rooms are suites. Highly recommended for the Service.
Fully operational key readers on each room. When assigned a new key, on 8/6/17 (12:30am approximately), it did not work for my room entry (room 213). I spent the next 30 minutes traveling up and down from the front desk to room 213 with three additional sets of keys, and none worked. The fourth time, I asked that the front desk attendant accompany me to my room. His master key worked, but my key copies did not. He suggested I leave the security lock on the outside of the door, so that my room would stay ajar while I was at a friend's wedding event in the hotel. This was not a safe or responsible recommendation. I found it a frustrating experience, and missed a good portion of my friend's wedding reception trying to troubleshoot the issue. As a condolence, I was granted 10% off my second night's stay at the Best Western. I do not find this an acceptable solution, and request that the second night be wiped from my bill. This is a suitable option for a hotel that touts itself as award winning. In fact, I changed my reservation from a different local hotel to the best western because I was told the hotel was very accommodating and provided the highest level of service.
Driving distance is close to the Fort. Swimming pool, breakfast, and dining room great for families. Friendly and helpful staff. We enjoyed our stay and would definitely use this hotel again. We had a 2-Queen Bed room.
Everything was excellent. The room was clean and included a fridge and microwave. The fitness center was by far the most well equipped I have used. The breakfast was hot and delicious, and, the staff was helpful.
There isn't much in Ticonderoga. This hotel is close to the fort.the rooms were very clean and comfortable. They are comfortable but there is no easy chair and not much extra space. The bathroom was nicely done but again not roomy.They observe quiet hours, and it is in a more residential area so we heard no noise from the road or within the hotel.The staff was friendly except for the breakfast attendant. The breakfast bar needed more adult cereal, and a better layout. The waffle makers were in the middle and you had to step around people waiting for waffles to get to the eggs. On both days of our visit items were gone midway through the open hours. Naomi at the front desk was very helpful.
Ticonderoga is a quaint little town, tuck away in New York. Friendly people, great service and great restaurants. Fort Ticonderoga was a neat place to visit, a little pricey, but worth it. The Best Western had the friendlies staff and the restaurant had the best food.
My wife and I had a weekend getaway in Ticonderoga. The BW Plus is a very nice motel with large and very clean rooms. The staff are friendly and knowledgeable of the area. I was amazed at how quiet the motel was at night. The restaurant was excellent! Reasonable prices and great service. The food was very good with large portions. I would highly recommend staying and dining at this Best Western!
Our family stayed at the BW Ticonderoga and planned on staying two nights. We were enjoying the sights and history around the area so much that we decided to stay a third night. We didn't look for another hotel because the BW made us feel at home. The room was clean, the beds nice and comfortable. The breakfast was delicious! And to top it off, the staff were friendly and helpful! Thanks Ti BW!
Another fantastic stay , me and my son had a great fishing trip on Champlain this past weekend , a huge part of it was the accommodations between boat parking , available electric outlets outside , clean rooms , comfortable beds , WiFi , having a bar and restaurant right on location is huge no need to unhook the boat from truck . I highly recommend this motel. My minor gripes .. I am a Hilton Honors member that is used to breakfast being available at 630am , we had to get breakfast elsewhere wasting fishing time cause it doesn't open till 7am here ... the coffee station was lack luster there weren't any stirrers one morning and the coffee tasted old (620am)
Great spot in Ticonderoga! The hotel is clean and quiet. The restaurant within the hotel is convenient and good. The room was very clean. Check in was easy and the manager was very friendly and helpful. The parking area is large. All in all, it was a wonderful experience.
Always use this Hotels for our CVMA trips.Weather it be here in Ticonderoga or in Plattsburgh NY.The staff are great,and very helpful.Like the fact that they have restaurant's and a great buffet breakfast .All the stuff u could possibly need to eat and more.
A little pricy, but we had a delightful stay. We held a family reunion there, and the hotel was very accomodating. The food in their restaurant was excellent, and large portions. Only minutes away from Fort Ti and Mount Defiance. Surrounding area is breathtaking.
The service was beyond hotel expectations! The staff was attentive, helpful & very friendly! The only complaint is the Internet was intermittent. However, we were told they would be upgrading it the Monday we were leaving, so it way not be a problem in the future. I would highly recommend this hotel!
Took a girls trip to Fort Ticonderoga with my history buff daughter. This was the best hotel in the area. I'm used to staying at Hampton Inns, and I will never stay at another Best Western. Set the AC to 68 to go to sleep. Woke up at 1:30 AM boiling hot. Temperature in room was 76 degrees. I fiddled with settings on thermostat and finally put it down to 55....nothing happened. Laid down to try and sleep in the steamy room when a half hour later a loud bang and thumping came from the AC. It started working but banged every time it came on....so after being awake from 1:30 to 4:00, I finally fell back to sleep only to be awakened every 15 minutes by the banging of the AC turning on. NEVER AGAIN BEST WESTERN
Convenient, clean, well maintained, nice rooms, friendly staff, lots of parking. if you are going to visit Fort Ticonderoga, Crown Point and the surrounding area, this is a fine place to stay. Nothing fancy, but no surprises.
We made the reservation they are because we wanting to be not far from the fort. The rooms were very clean and the property also. Everyone was great with service however when we inquired about eating in the restaurant we were told that we should have a reservation. When we asked the host at the station at the restaurant he said they were Full because it was chicken wing night. I understand, but I think they should reserve some tables for people who come in to sleep there. We did not get there late – we arrived at around 5 o'clock at the hotel for check-in.
We stayed at the hotel for two nights and noticed there was a dog in a nearby room. The first night wasn't terrible - it barked a few times. The second night was awful. The dog barked all night long. We got no sleep. I complained numerous times to the front desk but no one did anything. I will not stay there again.
The room was very clean, staff was friendly and dining in the hotel was excellent. This hotel was off the main roads, yet was easy to find. Even though we stayed for only one night we enjoyed our stay.
Stayed in a king suite for 3 nights over the July 4th holiday. Never did use the in-room hot tub nor the hotel pool and spa but all looked to be in working order. The room was large and comfortable. Plenty of room for both of us. Bed was very comfortable. Handy to have the microwave and refrigerator. Staff was very friendly upon check in and out. Loved the hot breakfast every day - eggs, waffles, pancakes, juices, pastries, yogurt, fruit, oatmeal. Also ate in the hotel restaurant (see separate review under Burgoyne Grill). Lots of parking. Convenient to Fort Ti (3-4 miles away) and downtown Ticonderoga (1-2 miles) where you can find other dining options. Just up the street from Walmart, Rite-aid, and a gas station. Highly recommend this hotel.
The hotel was adequate. Room was decent and clean. Nicely redone bathroom, but unfortunately the shower had trouble draining so the water in the tub rose as you showered. We should have called the front desk but we were too tired. That's on us-so we just dealt with it for the length of our stay. Pool and hot tub area could use some work- peeling paint on walls near hot tub and entire area could use a facelift. Restaurant on site was a good choice for dinner. Free breakfast was ok. They seemed to have trouble keeping it stocked while we were there, but I believe it was a full house. Some of the hallways had a bit of a body odor/cleaning supplies odor for most of our stay. It wasn't very pleasant but it was not in the room thankfully. Cookies are out for a couple of hours in the evening at the front desk- nice touch! All together an ok stay, not top of the line, but is sufficient for the price.
Overall I thought the hotel was very good. Reasonably priced restaurant attached to the hotel. Rooms were nice. The pool surface needs to be redone though - brushing up against the side of it scraped 3 of my daughters toes.
We were in Ticonderoga for a family wedding. Several of us stayed here.We all were very satisfied with this hotel. Our family had four rooms. Friends had a fifth room. We were able to eat breakfast together. After we ate we were able to sit and visit. The pool is nice little pool.
The hotel was very clean, which I always think is the most important thing. The location was convenient, it was a short drive or walk to places to eat and Rite Aid and Walmart. The beds were rather hard, and the internet was spotty. I love that the windows actually open.
Bed was comfortable, room clean, but linens did not appear clean and white as they certainly could be. A bit pricey for the experience, but overall a decent value. It was quieter than was anticipated especially for a busy weekend.
This Best Western is the only one I have been to that us really in the middle of nothing, country setting. It was clean and well- appointed. The breakfast was good, not great. The restaurant was ok, not great.
Beware of relying on rooms advertised with a sofa bed. We rented a number of rooms and everyone using them had the same opinion. We did not expect the same quality sleep as with a complete bed but these sofas a the lowest quality. I literally slept on the floor on the final night. Staff were super friendly, professional and helpful. The list of facility issues included little to no wall insulation between rooms, overflowing trash at the building exits, slow bathroom sink drain, non-operating gas fireplace, and broken/slow toasters at breakfast.
We were there for a family wedding. Our room was ready for an early check in as requested. The rooms were clean, and the staff was friendly. We used the whirlpool (which could have been a little warmer), but was relaxing nonetheless. The drinks were a little overpriced in my opinion. Overall, an excellent hotel for the money.
Front desk staff was friendly and attentive, but not completely informed. Restaurant and lounge staff were friendly, but service was slow. Attended a wedding for about 165 patrons and the main course took over 1 hour to serve. Head table was finished with meal before 2/3 of room even received meals. Seemed like kitchen was slow putting meals out as they were coming one and two plates at a time.
We stayed one night at the Best Western Plus in Ticonderoga, NY. It was a family trip with four of us in a room with 2 Queens. The room we had was a corner room just inside one of the entrances. The room had windows on two walls which gave the room more sunlight than a normal room. We did not utilize the pool, hot tub or fitness room, but they all seemed very nice. There was a guest laundry, which I appreciate on long trips. The breakfast was fine and served in the hotel's restaurant. It was nice to have a restaurant on the premises and to be able to have a drink without leaving the hotel. The staff was very nice, both at the front desk and at the breakfast. I appreciated the clean and comfortable stay at the BW Plus Ticonderoga!
This nice, safe, reasonable hotel is easily located off the highway! It does have an on-site restaurant and offers a free breakfast. You can easily drive/walk to MacDonald's, Dunkin Donuts, Subway & WalMart. Ft Ticonderoga & Crown Point,are popular historic sites which are a short drive from the hotel. Everything you need is close by! Hope you enjoy your stay!
A clean tidy establishment with unusually loud late night lodgers. Complimentary breakfast was adequately diverse but hot foods were dry and only warm. Convenient to our trip, but were we not so road tired, we would have sought as less overpriced option.
Stayed here September 2015... my husband (boyfriend) at the time live in the glens falls area and wanted to go to Fort Ticonderoga for the day... we realized how inexpensive the Best Western was and stayed overnight instead. For $20 more we got a suite room with a hot tub! It was clean and decent breakfast.
I travel a great deal for business, and this is one of the friendliest hotels I have stayed at. Check-in and check-out staff were friendly and helpful. Great to have an on-site restaurant, pool and fitness center. All in All a very good experience.
Hotel and staff are top notch. We had a wonderful stay there. The staff as well as management are professional and very hard working group who want your visit to be as comfortable and enjoyable as possible. The area is beautiful and we visit often. Live our stay there!
We have a very large family that needed accommodations for a funeral in the area. We chose this hotel and couldn't be happier. The service was exceptional . The bartender ? Outstanding. Rooms were clean and modern . Highly recommended
I have stayed at this hotel several times in the past 3 years. The facility has always been very clean and the service excellent. I Used to live just down street from this hotel and dined often at their facility. The bar prices were very reasonable. However in the past year, the mattresses were changed into the hardest surface I have ever slept on, and the pillows were replaced with something the size of a small throw pillow.
From a welcoming and helpful front desk staff to each employee we met during our stay, they were all very professional and wanted to make sure our stay was a happy one. The hotel/rooms are all very clean and comfortable with a good, warm breakfast as an extra bonus! We had a great visit here and will make sure this is on our stop list in the future.
It was excellent. Clean room, nice clean modern lobby, clean pool, everything was A+ I was very happy with the accommodations. There were very little hotels in the areas so I was nervous about finding one that was clean and modern... unlike the nearby motels.
If you're looking for a clean affordable place to stay in the Northern Adirondack area - this is it.We have stayed at this Best Western multiple times over the past year. The rooms are exceptionally clean and well maintained. Breakfast staff is very accommodating.
Overall, I was very happy with this hotel. The property was very clean. The room was very comfortable. I really liked the beds. The sheets and blankets did not shift or move at all during the night. The restaurant on site was decent. The atmosphere was nice and the staff was attentive. The food was somewhere in the middle. The areas I was disappointed in was the hot tub and the distance the property was from our event. The pool area was really small and the hot tub was cold. A bath in my room would've been warmer. The other issue was distance from our event and I'm not sure of whose issue it is, the hotel or Expedia. I booked this hotel because it was supposedly 16 miles away from where we needed to be. The actual distance was more than twice that, which translated into a 50 minute ride each way from hotel to event. I would not have stayed at this property if the distance from our location was accurately disclosed. The purpose of staying in a hotel was to be close to our event and it wasn't remotely close to it. If your destination is Ticonderoga, this is a good place. Otherwise, you're in for tedious single lane roads to get anywhere.
Quiet, clean and comfortable. For an overnight trip to Ticonderoga I booked this hotel. The rooms are nice and very new. I liked the soap (funny, but I noticed the aroma of this soap). The heater and A/C had an odd quirk +/- 2 degrees at a time. The bath towels were below par, not very big and a bit worn. The staff both at the desk and at the restaurant was pleasant and attentive. The main dining room is cramped, perhaps moving out a table or two might help. But this hotel was a pleasant surprise and I'd recommend it.
On a road trip north and over the border, my DH and I stayed at four different brands of hotels. There were not many choices for a hotel/motel accessible to Fort Ticonderoga; hence, our stay for one night at Best Western. While my bare feet never touch a carpet, my husband opts for the opposite. So he provides a test as to which accommodation has a carpet overdue for cleaning and the hands down winner is Best Western. Please, management: clean the filthy carpet!!
We stayed at the Best Western in Ticonderoga,NY. The room was great. Loved having a king size bed and a sitting room with a fold out couch. Its my home town and it was wonderful visiting there again and having such a nice place to stay while there. Totally wonderful place to stay.Lived it.
We were traveling all day and did not get to the restaurant until 8:30 -- and we didn't have dinner. It was sooooo...nice that there was a restaurant on property and it was open. The wait staff was awesome and the food was good! The room was very clean, the bed comfortable and breakfast was included. It was a great stay! I would definitely recommend this hotel and stay here again.
We stayed at the hotel for the first night of our New England vacation. We got there around 8:30 pm. and they had our paperwork all ready and waiting. Check in was easy and fast. We asked for food recomendations and the girl at the front desk was very helpful. Room was very clean and had everything we needed. Internet worked fine. We had breakfast the next morning and it was very good, nice selection, fresh fruit cut up in cups. The staff in the dining area were very nice, they were closing up and she offered to go get us more coffee out of the kitchen. There are no signs on the main road which makes it hard to find hotel, but other than that it is great.
We were in the area specifically to visit Fort Ticonderoga and Crown Point and this is so conveniently located to the Fort, we are so glad that we stayed here. I have never stayed at a Best Western and I was very pleasantly surprised. Room was good sized, very clean, and comfortable. Front desk staff was very pleasant, helpful, and efficient. Breakfast is served in the restaurant, the usual eggs, sausage, waffle maker, yogurt, cereal, juice, coffee, etc., breakfast person kept all items restocked as needed. We didn't eat in the restaurant but went down to the Hot Biscuit Diner which was very good. Wifi was good. We would definitely stay here again if we were in the area and I would now consider Best Western as a hotel to stay at given our experience her.e
An older hotel but very clean staff was very helpful not much to do in town other than fort Ticonderoga which was a nice tour. Restaurant was closed the night of our visit which was unfortunate. We ate at the nearby wagon wheel which was absolutely awful .
I shared a room here with my father. We were given a room with plenty of space for us to comfortably spread out in. When we checked in the clerk has very friendly at efficient. She was also helpful in answering our questions about the area. The two breakfasts we were there for we found the food was well stocked by the nice woman working there. She also kept the eating area clean. The property is very clean and well maintained. There was an acceptably minimal amount of noise from the other guests while in the hallway. The property is located in a quiet neighborhood away from but not far from the highway and downtown Ticonderoga. There were two desk chairs in the room. It would have been nice to have more of a comfortable easy chair as well. The workout room has enough equipment in good repair to have a decent workout.
Just the place to settle in for the night. Staff extremely helpful and friendly. Bed high quality and comfortable. Restaurant on site. Location convenient to the historical sites and lake, and not a lot of options, so the fact that they work to fulfill needs in a situation where they are not facing enormous competition is very pleasing.
We chose this hotel for the convenience to the Fort, and we were glad that we did. The staff was friendly, the rooms were clean and the breakfast was good. We ate at the restaurant in the hotel both nights there, the food was very good. Would stay again if in the area.
This motel was surprisingly excellent. Although some of the reviews didn't rate it very highly, we found it clean, well-managed, friendly, helpful staff and had an excellent dinner in their restaurant (crab-stuffed sole). The rooms are large, clean and the beds were wonderful to sleep in. We want to especially acknowledge the front desk staff of Jean and Sara who were exceptionally helpful. You won't be sorry you stayed here and thanks for your service and friendliness.
We were so tired after a full day of forts, monuments & battlefields. So happy too to have a lovely restaurant & bar included in the facility. The room was nice & clean. Comfortable beds & very quiet. The drinks, dinner & breakfast were excellent. Thank you for making a wonderful end to our weary day.
An excellent choice if you want to stay close to Fort Ticonderoga. Approx 2-3 miles from the Fort and Mt Defiance. plus relatively close to Schrooon Lake approx. 18 miles. Very Good restaurant & bar which unfortunately was closed Sunday afternoon & evening. Friendly staff & comfortable room.
We were on vacation, celebrating my husband's birthday and chose an upgraded room with fireplace and Jacuzzi. We were not disappointed. The room was spacious and attractive. The living area was separate from the bedroom. We had a refrigerator and microwave as well. Staff was friendly and all common areas of the hotel were nicely cared for, as was our room.
It's an average hotel. Restaurant low rated. Breakfast fine, but needs fruit. Nice indoor pool and hot tub. Near center of town. Price is rather high, but like I said, it's the only decent choice in town. No comfortable chair in 2 queen bed room.
As the title suggests. I had a very relaxed stay. Good service, lovely meal in the evening. Then I had this....car crash of a 'breakfast'. It was thoroughly unpalatable with what appeared to be the cheapest of ingredients. I couldn't finish one item on offer, neither food nor drink.
We did not stay here, just ate dinner. It was getting dark after a long driving day, and we had to to get to our BnB in Hague, and we were too hungry to wait. This place was surprisingly good for a roadside motel restaurant. I had a delicious burger, and my husband had red snapper. Bar prices were reasonable.
Stayed here for a wedding in the area. The staff was amazing - so quick, efficient and friendly and they tolerated our flip-flopping reservations like true professionals. They were such a pleasure! Can't speak to the restaurant but the rest of the hotel was very basic. While my room was damp and musty, the bathroom and bed linens were clean and housekeeping was excellent. There aren't a lot of hotel (not an inn or B&B) options in this area so this is adequate.
Great stay and a very nice area to visit, very pleasant locals. Hotel was in very good condition and overall cleanliness was very good. Price was within average for this area. I would have liked to give an Excellent but I was disappointed that some of the breakfast items were cold and there was no microwave in the room or the breakfast area. Also I was a little irked to find an amount larger then the original booked price was charged to my card without my knowledge which then was automatically adjusted in a few days. Since I wasn't familiar with this practice I had to call and the Hotel explained it to me, but why they do that was not explained. I guess it's in case you smoked or farted too much in the room they charge you a surcharge to fumigate the room. Also if you stay there make sure to visit the Hot Biscuit Diner. The food was good & plenty & the prices very fair. Also very respectful & heard working people here & all around the Ticonderoga area.
we were there early but was able to check right in our r room . check in was quick and easy .Friendly Service ,Breakfast was set up hot and good .This hotel is close to a lot of Historical Sites , a local walmarts is just down the hill .
Location of this hotel to Fort Ticonderoga can be beat. The hotel was clean and staff very friendly. Grounds were kept neat and complimentary breakfast was a plus. Good start to the day I would stay again if in the area
We spent a night there during a visit to the fort. Nice room, clean but basic. Only a couple of miles from the fort. This hotel also has a decent restaurant. The included breakfast could have been but you get what you pay for. Gym and indoor pools are a nice bonus.
Though not conveniently located within walking distance to pretty much anything, this hotel was very nice for our two-night stay. It is about a 30 minute drive to Silver Bay, and only about a 6 or 7 minute drive to Fort Ticonderoga. The hotel seemed very clean and relatively new. They have an in-house restaurant that serves basic pub food. The included breakfast is your standard Best Western breakfast fare, waffles, scrambled eggs, sausage, donuts, bagels, yogurt, cereal, fruit, etc. There was a pool/hot tub but we didn't end up using it. There is ample parking in the lot.
We have stayed at this hotel yearly because we pick up our son at camp in Paradox, NY. The camp is 20 min away which is why we choose this hotel. The hotel is fine for one night. The staff are very nice and the hotel is clean and the beds comfortable, although the pillows could be more comfortable. The breakfast is good for this class of hotel. I must say I have on occasion stayed at other Best Westerns and this is the best that I have stayed in.
We enjoyed our stay here, convenient location for our trip to Ft. Ticonderoga. The staff are cordial and helpful. Our grandchildren especially enjoyed the pool and the make your own waffles at breakfast.
Nice hotel. Good value. Easy parking & check-in/out. Quiet area. Good restaurant. Room had a musty smell but overall clean. Wireless signal in room is very weak. Otherwise good place to stay for a few days. Suite is convenient for in room privacy. Roll out couch for kids/family to sleep on with separate TV. Very nice overall.
I stayed at this hotel recently during a conference. I found it very well run. The staff was polite and friendly. The rooms and public areas were clean. It was very quiet at night with a quiet policy notice in the hallways. The breakfast had a good variety of hot and cold choices. The coffee was very good. I will stay here when I return to this area.
Terrific hotel - good clean rooms and good feelings all around. Nice continental breakfast in morning and good restuarant for dinner. Maid service top notch. For business or please trip you cant go wrong.
Staff was extremely friendly and helpful. The hotel was in a convenient location and very clean and modern. The wi-fi worked very well, and we took advantage of the free breakfast which offered a good variety of items. I highly recommend this hotel.
My family and I recently stayed at the Best Western and considering we did not know the area we were very happy to have the pool to entertain our kids, the free breakfast and the restaurant at night for dinner. This was a great plus so we didn't have to go searching for a place to eat. The beds were comfortable and we were happy to get connecting rooms. We have a family of six so we are unable to be in just one room. My parents also came and we were happy that the Hotel honored our request in keeping their room near our room. We were all there to attend a wedding at Crown Point, NY that weekend. Everything worked well and was clean. We would all stay again! Thank you!
Our reason for coming was for a wedding on Saturday and we stayed an extra night to be a tourist. The check in and out went very smoothly. We opted for express check out and had our receipt emailed to us and it was promptly sent. Used the pool and the fitness center and both were good. Though the price was a little on the high side very thing about our stay was enjoyable and we have no complaints.
We'd been traveling for three weeks and the fort was our last site. Since we were traveling with our dog we needed to stay at a Best Western. What a perfect place to end our travels. Everything was convenient. Parking. Breakfast. Ice machine. Front desk folks were lovely toward our dog. The owner's parents were trimming the bushes and gave me the cedar! It's very close to the fort, and in a quiet neighborhood. We would return and hope only the best for the owners.
Last minute decision to stay here rather than driving at night. I received good service and with a CAA discount as well as an additional discount for having used Best Western in the past. Nice hotel and helpful and friendly staff but there is always room for improvement.
The desk clerks friendly, efficient, courteous. Rooms clean, roomy, well maintained. The hotel is convenient to local sites. Breakfast well done, fresh fruit, juices, yogurt, waffles and pancakes, eggs and sausage complimentary. Very convenient. Spa, pool inside, exercise room available.
We stayed with our grandchildren, 9 and 11. The motel is friendly and quiet. The kids loved the pool and hot tub. The free breakfast is ample and served in the bar area but we ate in the restaurant area. It is clean and a good value. close to fort. Make sure you have good directions as it is on hill kind of out of the way. We also enjoyed the dinner on site in the north county theme dining room.
Be aware! I left something valuable in the room when I checked out and it was never returned to me. First reception told me it was found so I got organized to go back to the hotel to get it. Soon after the manager sent me an email to say that nothing was found in my room. When I called the manager was rude and very protective of her quite obviously dishonest staff. Something similar happened to me not long ago in another hotel and everyone went out of their way to return the item I forgot... Also, stay away from the restaurant. Food is bad. Breakfast is below average.
We had a king sized suite. The room was large and fit our family of 4 comfortably. Breakfast was just ok, for me, but the kids really enjoyed making their own waffles. I will say the hvac unit was a bit noisy
Older motel with smaller rooms that were clean and remodeled. No dedicated phone and computer plug ins. Had to hunt for wall outlets. Older television. Very small breakfast offerings compared to other motel chains. We went to the nearby McDonalds and Dunkin donuts for more.
Beautiful and comfortable king suite with fireplace and refrigerator and microwave. Very friendly and helpful staff. Very clean. Nice breakfast buffet and full service restaurant. Pool and hot tub. Stayed for two weeks on business.
Ticonderoga is a beautiful small town that emerges from the mountains and is larger than the surrounding areas due to the tourist attraction. The lobby was small but nice and included a couch and TV along with a old PC. The front desk was very nice and helpful in check in and even allowed us to check in about two hours earlier. We has purchased a suite with a king bed. The room was very spacious The bed was comfortable and the couch was as well. The room had a microwave,refrigerator, and a coffee/tea maker. The television had limited TV stations with maybe 20 stations in SD. The WIFI was adequate and fast but the Ethernet was extremely fast. The breakfast was great and had plenty of options. The restaurant had excellent food for dinner but service was extremely slow and seemed disorganized. All in all the hotel was excellent and I would recommend it to anyone.
A last minute trip to the area and got the last room. A bit high, but was ok, close to the Fort and nearby family Friendly staff. Quite new. Hot tub and pool functioning, which is always nice. Seems like locals come here regularly. That must say somethings good about the restaurant.
The hotel in of few in the area. Very nice accommodation even though not much competition. Would definitely stay there again if I wanted to stay at a hotel in the area. The only other place I would stay is a rental cabin or home in the area. The breakfast can be slightly improved. Staff was very friendly and responsive. Fort Ticonderoga is a major landmark in the area and is supprising that such few people are aware.
My wife and I decided to take a "magical mystery tour from the head-waters of the Hudson River to NYC. We started at Lake Champlain, NY side at Plattsburgh, NY and stopped at Best Westerns along the way down the Hudson River Valley; Ticonderoga, Saratoga Springs, Poughkeepsee and Tarrytown/Sleepy Hallow. You ever want to see upstate New York make sure FDR & Elanor's Hyde Park, West Point and Washington Irving's estate are on your agenda.
I love staying at this Best Western. The staff are so upbeat and pleasant. I loved the way Kelly engaged 2 young children at the front desk...he was so appropriate. Our room was very comfortable, well appointed and reasonably priced. This is the place to stay if you come to Ticonderoga, N.Y.!
Very Nice Hotel - clean, excellent staff and wonderful breakfast included. Very close to Fort Ticonderoga and other shops in the area. Very quiet environment. Plenty of parking. Seems to be well kept up and has a wonderful staff on site.
This was a typical mid range motel, but seemed expensive for the locale. Dinner was good, but crowded. We didn't think we would need a reservation on a Thursday, but we had to sit in the bar due to lack of tables in the dining room. Breakfast was make it yourself, not a fan. Room was clean and bed was comfortable.
my stay at this hotel was really great the staff was so nice and helpful the restaurant on site was really great over all i will go back to this hotel, the room is very clean bed is super comfortable great night sleep and so quiet at night time
The hotel staff and location were good. Restaurant was good, but the beds are extremely uncomfortable. Couldn't wait tIo get in the car to sleep in the passenger seat...hopefully the front staff communicated our compliant to management and
Before our recent trip to Ticonderoga we thoroughly investigated all the places to stay and chose the Best Western Ticonderoga Inn and Suites. It was a wise choice. The rooms were clean and well decorated. The staff was courteous and professional. They have a nice restaurant on site, which offers a continental breakfast in the morning and one of the nicer restaurants in town in the evening. Bottom line, this is the place in Ticonderoga to stay.
Excellent hotel for the price. Very clean. Great dinner food.. Excellent service at the restaurant. Breakfast was a very good continental breakfast. Great staff. Very accommodating to your needs. Cookies at the front desk was a nice touch. Close to the Fort.
It was great! There were many guests there for the weekend but you could hardly tell. Pool was great and place was nice. Not a bad option at all if your looking for something more luxurious than a cabin and happen to be in the upstate Ticonderoga area.
The hotel is located in a quiet neighborhood away from the highway! Staff is friendly! Price is OK! It has a restaurant on site! Close to other eateries & WalMart! Ft Ticonderoga is a short drive from the hotel.
Was on hold, two different lines, two phones for OVER ten minutes to inquire about an existing reservation. Ready to search other options in area and will cancel this one at the very last minute if I find something.
This was a great place to stay while we were visiting family just down the road. Never managed to eat breakfast although there was a great buffet. The bed was huge! Coffee maker in the room was a bonus.
This was a great place to stay in order to visit Fort Ticonderoga. It is fairly new, built about 7 years ago. There are not a lot of places to eat near the hotel. Make dinner reservations as soon as you know you are staying there, as locals go there to eat and the place is full. We ate at the bar. The food was exceptionally good and the service very friendly.
Great hotel with many amenities. Staff is very kind. Excellent specialty food nights in the restaurant with a chef cooking to order. Great experience. Was in Ticonderoga on business for 3 days. Rooms appointed very nicely, very clean and up to date. Would highly recommend this location.
Clean Affordable rates in off season. Bar closes early like 9pm even on a Saturday so don't plan a social meeting here. Noisy guests in other rooms and no one seems to pay attention to them like occasionally walk the property.
Stayed here with a group doing a reenactment at Fort Ticonderoga. We reserved based on a group rate. Facilities were excellent for our purposes with short drive to and from the fort. In house restaurant was good and necessary as we found good alternatives hard to find. Rooms were clean and comfortable.
Nice place. Good Location. Nice staff. Good Breakfast. Easy to find location off of route 74 and 22 Near Fort Ticonderoga, Mount Defiance. Very scenic location that is especially nice during the fall.
This property is located down a scenic rural side road, and presents itself beautifully. The lobby and the room were clean, well appointed, and everything in the room worked. However, I was given a room with a connecting door, and I suspect that was the cause of my problems with this stay: the couple in the next room literally sounded like they were in my room. They spoke in normal tones and did nothing more than unpack and settle in (thank GOD), but I heard every word and could hear the zippers and catches working on their luggage. Bizarre. Loved the room, but I would NOT stay here again; there's no way of telling if the noise problem would be solved by getting a room without a connecting door. A shame, but for me that was a dealbreaker. I actually phoned my wife and told her to get online; I refused to talk to her on my cell under those conditions.
Best hotel in the area; Nice people, nice rooms, great Grill !!! The employees do their best to make you feel at home; I just found the room deserve some air before our arrival; That´s my only complaint;
We stayed at the Ticonderoga Best Western on our way back from Maine via Stowe Vermont. A nice scenic alternate route he that avoided the high traffic areas of CT and MA. The accomodations at the hotel were excellent.Fall foiliage was near peak in the area. It was nice to have a good restaurant right in the hotel. No need to look around for a place to eat after a long day driving. Hotel staff was friendly and helpful. Room was clean. Could have had a desk lamp available for the table in the room. Breakfast was good.
Do Not Stay At This Hotel!!! The stay was supposed to be charged to my prior to my stay (advanced pay), however the charged my card in bits and pieces. The staff and their service was unprofessional, non caring. This was my wedding anniversary, and the staff ruined the whole trip. I will NEVER Stay at any Best Western ever again.
We stayed at this hotel for two nights during a trip to upstate New York. The hotels was very clean, the rooms are large and staff was excellent. We stayed in a King Suite and the room was very large with a separate living room area. The living room area had a tv, desk and plenty of plugs for your laptops, cell phone, etc.. The room also had a refrigerator and microwave. The bathroom was pretty big and was updated and very clean. The bedroom was nice, bed was comfortable, and there was a tv in the bedroom. Overall a great hotel with a restaurant and bar on first floor off of the lobby area. I would stay there again.
This hotel was great, clean, and staff was excellent. We stayed in a King Suite room and it was very clean and very roomy. There were two tvs in the suite which was great, bathroom was updated and overall a great place to stay and a reasonable price.
I picked this off the internet as we were driving as a waypoint on our trip. We came in late at night and left early morning. The staff was friendly and room was clean and comfortable. We wish that we have more time in the area to explore and have more time at the hotel. When we return to the area to explore, we will definitely use this hotel.
Let me get the "caveat" out of the way first: We were looking for a reasonably priced hotel near Middlebury, Vermont, and this Inn was listed as being 16.7 miles away, so I'm thinking "that's only 20 minutes, no problem". Unfortunately that's 20 minutes if you're a canada goose. For those who are travelling by car, it's more than 35 miles and takes about 50 minutes by winding country roads, going first north to the Crown Point bridge crossing then southeast to get there. We found the Inn to be clean, the rooms spacious, and the staff very pleasant and helpful. There is a restaurant/bar which serves quite good and very reasonable food and a good variety. My husband's fried clam basket with wonderful french fries was only $9 and my prime rib (served only on Thursday and Saturday) was $19 and so enormous that we took the leftovers with us and it was dinner for both of us the next day! It was obvious that the bar portion of the restaurant is a local watering hole, but the patrons did not disturb the diners. They were short-handed on Saturday and the food took a long time to come, but they were doing their best and the server was racing around as fast as she could. Two small annoyances: The pillows in our room were more like square throw pillows with shredded foam - glad I brought my own; and the room safe was bolted to the wall at floor level, so you would have to lie on the floor to read the numbers or the instructions.
Nice hotel with pool, hot tub and nice bar/restaurant. Front desk staff friendly and helpful, rooms large, clean, comfortable and quiet. Breakfast was decent in the restaurant area. Ample parking for large vehicles/trailers. Would not hesitate to stay here again
We got a great rate on a room here at the last minute for a leaf peeping trip. The room was clean and well appointed. The bathroom looked brand new. The beds were comfortable. The breakfast was basic, but free is free. We would definitely stay here again. There is a restaurant and bar on site but we didn't eat there except for the included breakfast.
Great hotel, clean, very pleasant staff. If you eat at the grill there, eat it downstairs in the restaurant. Service for the room was not good. The bartender never called to tell me my dinner was ready so by the time I went down to ask about it and brought it back to my room, it was wilted and not hot.
This motel was a very nice find , clean rooms , friendly polite staff , bar/restaurant on site , parking was great for leaving the bass boats connected to the trucks , electricity on the light polls .... Only minutes to the boat ramp at Ft Ticonderoga , plenty of gas stations and eateries only down the street . I would highly recommended this motel the price was fair and it's a real nice place ... me and my bass fishing buds are already planning a trip back next summer.
Realy a great place to stay. The room was clean and large, and the beds comfortable. Totally quiet. Nothing could have been better. I requested a room on a high floor away from the elevator, which is what I got.
Had a great stay at this hotel. Had everything we needed. Ate at the restaurant. Food was awesome. Wait staff was great. We had Sam as our waiter and he was just great. Very knowledgeable. I would highly recommend this hotel if you are in the area
When we checked in, we were given a hospitality bag as part of our membership. It contained only one bottle of water, even though there were two people staying in the room. There was also a bag of pretzels and a bag of peanuts. Suggestion: two bottles of water and reconsider the bag of peanuts as there are many who are allergic to peanuts.
After stopping and seeing two real dumpy hotels we were happy to find this one. Yes the rooms are pleasant and clean if you do not mind the noise of other doors outside opening and closing. Pretty terrible ! Besides that it is a rugular hotel overpriced for the area. The restaurant looks nice but our waitress was pretty miserable. I would not recommend the steak but the mashed potatoes were delicious. All together ok for one night!
This place is presentable, smells OK, and clean. We stopped at one place that reminded us of the Bates motel and another that reeked of bad odors. If you visit Ticonderoga this motel seems to be the top choice.
breakfast food not available as advertised, staff even made comment about running our of food 1 hr before breakfast ended. Bar closed very early. Could hear noise from other rooms. Have stayed here before, this was the worst time, definitely overpriced
Nous vous répondons sous 48H