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Best Western Plus Hotel Eastgate Inn & Suites, Regina

4.5/5  - basé sur 601 notations.
3840 Eastgate Drive, S4Z 1A5, Regina, Canada - Voir l'itinéraire

En voyage, il est essentiel de bénéficier d'une situation pratique. C'est pourquoi cet hôtel de Regina doit sa popularité à sa proximité avec les meilleurs magasins et restaurants. Un match à domicile des Saskatchewan Roughriders est idéal pour bien commencer votre séjour et le casino Regina est l'endroit parfait pour tenter votre chance. Toutefois, pour de nombreux voyageurs, le programme prévoit simplement beaucoup de détente. Notre personnel amical vous aidera à vous sentir comme à la maison, et les équipements de nos chambres rendront votre séjour encore plus reposant. Grâce à notre piscine intérieure chauffée avec toboggan, vous n'aurez pas besoin d'aller loin pour passer un séjour agréable. Commencez chaque journée par un petit déjeuner gratuit composé de plats chauds tels que jambon, saucisses, œufs brouillés et d'un bar à gaufres. Nous servons pâtisseries, fruits, céréales variées et café Arabica. L'accès Wi-Fi gratuit est également disponible dans tout cet hôtel de Regina, pour rester connecté que vous ayez besoin de travailler ou de réservez vos billets en ligne pour assister à un match de football. Vérifiez les horaires d'Everaz Place ou découvrez les restaurants préférées des habitants de la région. L'université de Regina est également proche, et notre hôtel est très apprécié par les personnes venues rendre visite aux étudiants, professeurs et employés. Les séjours prolongés sont notre spécialité, et nous accueillons de nombreux voyageurs d'affaires, travaillant notamment pour les entreprises du secteur des engrais, les services de restauration, les fabricants de produits en métal et les compagnies pétrolières locales. Les kitchenettes permettent aux clients souhaitant effectuer un séjour prolongé de se sentir chez eux, et le parking gratuit permet de se déplacer facilement. Ajoutez à cela le meilleur de l'hospitalité et des tarifs abordables, et vous comprendrez pourquoi tant de clients reviennent dans cet hôtel de Regina. Une chambre fraîche et spacieuse, et une literie de luxe sont la garantie d'un voyage fantastique, que ce soit pour une nuit ou plusieurs semaines. Réservez un séjour confortable au Best Western Plus Eastgate Inn and Suites où nos clients sont traités comme des membres de la famille. Passez un excellent séjour !

Best Western Plus

Hotel Eastgate Inn & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 590 voyageurs
Note attribuée
Excellent
369
Très bon
168
Moyen
32
Médiocre
12
Horrible
9
CONSULTEZ LES AVIS POUR
En couple En couple
125
En famille En famille
224
Escapade entre amis Escapade entre amis
29
Professionnel Professionnel
163
Voyage solo Voyage solo
22
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Great hotel"

4
15/09/2018

Very clean hotel, and it is pet friendly. The continental breakfast is just ok! I have stayed here before and will continue to stay when I'm passing thru.never used the pool or hot tub but it looked very nice

"Comfortable hotel near Trans-Canada Highway"

5
15/09/2018

This is a very clean, comfortable, quiet hotel less than a block from the Trans-Canada Highway. Service is good and the rooms are beautifully appointed, comfortable, and impeccably clean. The room I stayed in had a king sized bed, convertible sofa, and a separate kitchenette. Breakfast includes hot foods such as eggs, sausages, and waffles with a variety of fruit toppings available. There are restaurants within easy walking distance. This is the nicest hotel I have used in the Regina area. It is an excellent choice for vacationers and for business travelers.

"A nice, newer hotel."

4
06/09/2018

Helpful and friendly front desk staff. The room was clean, spacious and met our needs for amenities and quietness. Except for the heating/air conditioning unit. I had to get up and turn it off shortly after going to bed as it made an annoying thrumming/grinding sound when working. Fortunately, the weather was such that it was not needed. Breakfast was typical "free" fare. Mundane but filling. Would stay here again.

"Clean and Confortable"

5
23/08/2018

Room was clean, and beds were comfortable. Used the pool and hot tub. All staff we encountered were friendly and helpful. We enjoyed the variety of breakfast options. I also liked that coffee and tea were available 24hrs. Great location close to the #1 highway, and walking distance to several food options.

"Our Go-To Place When Traveling Through Regina"

5
22/08/2018

Convenient location, friendly staff, comfy beds and free breakfast, plus they let us bring the dog. After several days on the road driving the Trans Canada to and from the family cottage, this is always a welcome stop. On the way there, it's our last stop before two weeks of sun, swimming and no showers. On our way back, the showers, beds and space are heaven on earth!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the fantastic review! We love that the whole family enjoyed the stay included the furry one. Very glad to hear that your enjoyed the room and glad we could provide heaven on earth! We look forward to seeing you the next time you are in Regina Tammy Lowry AGM Best Western Plus Eastgate Inn and Suites

"A very fine hotel ."

5
20/08/2018

Everything about about this hotel is great ,staff,food ,pool,quite rooms and good location. Going for a visit in the Queen city or heading East or West and need to spend a night or 2 this is the hotel.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We love to hear from our guests. We are located in the East end of the city with a lot of great amenities around us. We will look forward to seeing you the next time you are in Regina Tammy Lowry AGM Best Westen Plus Eastgate Inn and Suites

"Outstanding Facilty"

5
15/08/2018

This is the second time I have stayed here, with the first being about 3 years ago. Its nice to see that nothing has changed. Very clean, modern, and well taken care of. The rooms are large and comfortable. Lots of places to park and easy access from the east side of the city. The water park is small but serves the purpose. The morning breakfast is very large and fresh, and most important there is a ton of seating. The open up meeting areas for extra seating because this place can be busy. Overall just an awesome experience and stay, we will be back again for sure.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We love hearing from our guests. So glad to hear that we have kept up our level of service and cleanliness since your last visit. Our pool hot tub and water slide are fun for all ages. Please come back and see us again soon. 3 years is too long to go between visits. Thank you again for the great review. Tammy Lowry AGM Best Western Plus Eastgate Inn and Suites

"Great stay and great breakfast!"

4
13/08/2018

We stayed at this hotel on the way back to Winnipeg from Calgary - with my two young children. We only had a couple minor issues but we really loved the hotel and the staff. The hotel was extremely clean, the beds were comfy, lots of room in the rooms (especially for a family). The pool was AWESOME. I love the waterslide (even ok for my 2 year old). There is a spray portion of the pool and a little lazy river sort of thing. The pool isn't extremely deep and there is lots of room. The only thing was that the current in the pool would pull the kids really close to the slide and I had to keep pulling my 2 year old away from the bottom of the slide. Breakfast was by far the best hotel breakfast I have ever had (or that I remember anyways) - there were tons of choices, lots of hot food and it was all good. The staff at the front desk were extremely friendly and even joked around with us (nice touch... it is tough having kids on a trip) and they had cream puffs at check in (bonus) There were two issues but very minor - The high chairs in the breakfast room were very gross. Like they hadn't been cleaned in a very long time. Might be good to regularly clean these down as I didn't want to put my 6 month old in one. Every part was covered in food/sticky stuff. We got a surprise at 7am when our alarm went off (I am guessing the last guest set it and no one reset it) Overall - a great hotel, great price for what you get and it is clean! Awesome pool, awesome service, nice rooms. I would recommend and I would also stay again.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the amazing review our pool is great for kids of all ages. After working up an appetite in the pool the night before breakfast starts nice and early at 6 am and I am glad everyone enjoyed it. We will make sure to add the high chairs onto our regular cleaning list to make sure this does not happen again and that all our housekeepers are checking the alarm clocks. Thank you again for staying and reveiwing the property, Tammy Lowry AGM Best Western Plus Eastgate Inn and Suites

"Lovely Stay"

4
10/08/2018

We spent only one night at the Eastgate Inn & Suites. The room was very roomy, clean & comfortable. Staff at check in & out very professional & courteous. Restaurants & shopping very close to the Inn. Highly recommend this BWP!

"Everything was perfect"

5
07/08/2018

We stayed here for 4 days in June. We were happy with all the amenities, the room was cleans, modern, the linens were new, the breakfast was very good, with lots of choices, and the staff were friendly and helpful. We will definitely recommend to our friends.

"“Very Nice”"

5
06/08/2018

This is a new hotel and we were very impressed with our room. Bathroom had a handicap bar, which came in handy as I had a soar back. The vanity was large. Lots of room for our things. The beds were comfortable with lots of pillows. The pool and hot tub were great! The pool was shallow and was like a whirlpool . The slide was a lot of fun. And it was very relaxing in the hot tub after a long day of travelling. Would definitely stay in this hotel upon our return to the area.

"Great"

5
31/07/2018

Business trip and a great place to stay and play . staff were great and rooms were great as well.priced right and close to ammdiies. Pool was great with the fitness center. Good snack counter and good selection

"Staying at the Best Western"

5
30/07/2018

Came in to town for a wedding. Stayed at this hotel because the rest of the family was staying there. Sure glad that we did. The rooms were nice, clean and quiet. Beds were comfy. Breakfast was amazing.

"Terrific Stay"

5
27/07/2018

Really enjoyed our stay here - comfortable beds, nice-sized unit, quiet, very clean. Fabulous pool, water slide, whirlpool area. Great value. Good variety for breakfast. Great location close to Transcanada and easy access to downtown. Would recommend!

"Trip to Regina"

5
23/07/2018

This hotel was clean, friendly and around a lot of restaurants - i had a meeting on Albert Street and made it within 15 minutes. The only concern i had related to the wi-fi - it was down quite a bit but if you don't need it, that won't be a problem.

"Nice Hotel"

5
22/07/2018

Stayed here with the family. Check in was smooth, staff were very friendly and helpful. The rooms are large. The pool was nice. Breakfast was good with a wide spread . Nice selection of tea. Even wraps, which made my daughter happy.

"Excellent stay"

5
19/07/2018

When we arrived the hotel still had rooms available. I was really pleased with the generous staff that had been helpful from the time we arrived. I will say that the rooms were extremely beautiful, comfy and very well clean. The shower in the room was nice and the greatest part was the bed. I slept like a feather. The beds were very well made and of course we had a big spacious room to roam. The breakfast was delicious and very good. I could not ask for anything better. The pool was really nice as well for the children and the water slide was awesome. Just saying if you need to stay this place is the one for you.

"Excellent location, staff friendly"

5
18/07/2018

The location has ample parking, check in was easy and quick with staff that were helpful and friendly. The room was clean and had a modern look. the breakfast has a large variety of items to choose from and is kept well stocked during the morning rush. The pool area is great for kids and families.

"Just ok"

3
14/07/2018

We hadn't stayed at a Best Western in awhile and decided to give it a try. The staff is friendly, the rooms clean, and the beds comfortable. For the price though, it's not overly impressive. The breakfast wasn't very good and the Wi-Fi cuts in and out constantly. It's odd that there's only one plug in beside the beds, and that it's so high up. It was just average, but I'd stay again if my favorite hotel chain wasn't available.

"Modern Room"

5
09/07/2018

I got a good deal to stay at this hotel for the night to begin my visit to the city. The room was modern and very clean. The staff were very good as well. The property is easy to get to coming from the east into the city.

"Visiting my Brother in Hospital with Cancer"

5
04/07/2018

We had a wonderful stay, rooms were superb, the staff was superb and accommodating. In the morning they put out a fantastic breakfast. We stayed at the Super 8 in Regina and it was a disaster, rooms were not cleaned and no Manager to be found that could help with any problems, we were even accused of leaving the DND sign on the door, or maybe having a dog in our room, and we do not own a dog ?? or ?? and the DND was on the chair where I placed it when we left for the day to visit my dying brother. I do not recommend the Super 8. But I highly recommend the Best Western east side, far superior then Super 8.

"Very good"

4
08/06/2018

This is a fairly typical suburban hotel, quite hard to find but, once you've found it, it turns out to be very good to excellent. The front desk staff was friendly and competent, our room was clean, spacious and well-equipped except for the lack of a safe. The beds are good, with firm mattresses. The complimentary breakfast is standard issue hotel buffet, with plastic utensils striking a somewhat jarring note. My wife used the small pool but said it is primarily intended for children. Parking is gratis. Recommended.

"Viking return"

5
28/05/2018

AN excellent hotel for the business traveler, I find the staff to be first-rate and the whole experience is top-notch. The rooms are well-appointed and the hotel is convenient for travel on the Trans-Canada Highway as well as north-south destinations within Saskatchewan.

"Exceptional"

4
28/05/2018

This is the best one that I have stayed at. I use this chain for quick stays and long term projects. The staff here is regular and long term. That tells me something.... Gym equipment could be enhanced a little better. Location is good with lots of parking and Regina has some great restaurants. Stay away from the Transcanada HWY Strip near by and head down town.

"Best Western Rewards Members AVOID"

1
22/05/2018

I will frequently be travelling to Regina for work for the next year and had chosen this hotel as my hotel of choice. However, I will no longer be staying here and neither should you. I am a Best Western Platinum rewards member, but when I first checked in my membership was not acknowledged and I was not offered the choice of welcome gift or bonus points. This was unfortunate but figured it was an unusual mistake. However, when I checked in again for my second stay, my membership was again not acknowledged and I was offered nothing. This hotel advertises the rewards program all over the hotel, but then an actual rewards member is not even acknowledged or treated differently than a regular guest. I emailed the manager requesting that she please train the front desk staff and remind them to acknowledge rewards members and provide them with the benefits they are entitled to. The manager apologized and stated that this would be corrected in the future and asked me to give them another chance. As a result, I decided to give the hotel one more chance but the same thing happened again. For the third time in a row, my membership was not acknowledged and I was not offered the bonus points or welcome gift that I am entitled to. This was getting ridiculous so I emailed the manger again and this time got no response. I asked the manager what she would be willing to do to make this right and why I should give the hotel a fourth chance. Even though I am a frequent business traveller to Regina, the manager made no effort to keep me as a customer and didn't even give me the decency of a response. This just shows you how little they care about their customers. After this experience, I just did a status match with a different hotel rewards program and won't be staying here again. If you are a rewards member I urge you to AVOID this hotel and go elsewhere where you will actually be acknowledged and provided the benefits you are entitled to.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As previously explained in our emails back and forth in April, you happened to get our newest front desk employee all 3 time you stayed with us. We were working with him to ensure that he recognized all Best Western Rewards member every time at check in. Since your last stay, a month ago, this staff member is more comfortable and ensures he asked every Best Western Rewards member if they would like their snack bag or the bonus points. We also awarded you additional bonus points for the inconvenience of not being given the choice of the snack bag or the points, we do however offer the 500 bonus points automatically to all our Best Western Rewards members that stay with us, this is issued automatically even if the guest chooses a snack bag. I apologize again that you did not get to choose your points or snack bag but know that your regular points as well as your bonus points were awarded after your stays. Thank you Tammy Lowry Assistant General Manager Best Western Plus Eastgate Inn and Suites

"Business trip"

5
06/05/2018

I liked my trip in Regina, the hotel staff were helpfull. The hotel was very clean and the breakfast was good. The hote is directly at the eastern exit of the city and I found every service less than 5 minutes away.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for review of our hotel Your business is very important to us and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. The east end is continually growing and changing. Thank you again for staying with us. We appreciate your loyalty to our brand. Tammy Lowry Assistant General Manager Best Western Plus Eastgate Inn and Suties

"Good location and large room"

4
27/04/2018

We always stay at the BW Plus so this was our choice. It was easy to drive to, just off Highway 1 and at the east end of a large shopping are\\. Check-in was efficient and our room was large. Beds were comfortable and the hotel proved 4 pillows per bed which is an added benefit. Breakfast offered a wide range of foods from cold cereal to eggs, ham, fried potatoes. enough to get on going for the day. My only concern was we like to sleep with an open window and this hotel does not have windows which open. One has to get used to the A/C or heating running all night depending on the temperature.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for review of our hotel Your business is very important to us and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for making us your hotel of choice when in Regina We hope you will come back and see us again soon. We are glad to hear you enjoy breakfast. Yes unfortunately none of our windows open in our rooms. Thank you again for staying with us. We appreciate your loyalty to our brand, and look forward to seeing you and your family the next time you are in Regina. Tammy Lowry Assistant General Manager Best Western Plus Eastgate Inn and Suites

"A Gem in Regina"

5
18/04/2018

When I'm in Regina I always stay at this location. The hotel is fairly new. The staff are excellent and the rooms so comfortable. Breakfast choices are good. The location also caters to families with a pool and water slide.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for review of our hotel Your business is very important to us and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We are just over 5 years olds Thank you again for staying with us. We appreciate your loyalty to our brand. Tammy Lowry Assistant General Manager Best Western Plus Eastgate Inn and Suties

"Perfect"

5
04/04/2018

Stayed with two kids ages 6 and 3. The pool and hotel were very clean. The staff was friendly and helpful. The location is ideal to get you to everything you would like to do. HIGHLY recommend this hotel for any family!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for reviewing our hotel after your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 306-352-7587. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Tammy Lowry Assistant General Manager Best Western Plus Eastgate Inn and Suites

"Beautiful Newer Hotel - Great Location!!"

5
02/04/2018

Our usual place of stay, always clean, spacious rooms, comfortable beds, always quiet, great breakfast options included in stay, has a pool, and friendly staff! Will continue to return for years to come!!

"Cold Shoulder"

3
01/04/2018

So we stayed for three night and the facilities were average. The room was clean but the furniture did not suit the room. You entered the room and the washroom was on the left and on the right there was furniture from the front to the back end. The front desk staff were very indifferent, the heater / air conditioner would blow cold air onto the bed every time it turned on. As it was -10 and lower most of our stay it was giving us cold shoulder at night. We had maintenance look at it and they said it was user error. That night we also had cold shoulders.

"Lovely hotel but Smokey room"

1
31/03/2018

We are currently stayin at this hotel and booked for another 2 nights, however if they don't upgrade and move us we will be checking out As soon as we opened the door to our room the smell of old smoke was over whelming. As soon as we turned on the shower the bathroom stench is insane. The door is bleeding nicotine. My eyes were glued shut this morning from it. The man at the front desk doesn't seem to concerned however we cannot sleep another night in this room it's terrible.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. Our hotel is 100% non smoking and our rooms should not smell of smoke. I do apologize that the room you were checked into smelt of smoke. I am glad that our front desk was able to move you for your second night. However if you find any issues with your room when you first check in please come back to the desk and let us know immediately and we will do our very best to mover you rooms immediately. Tammy Lowry AGM

"Best hotel in the area"

5
28/03/2018

Newer hotel, very clean. Great location with the mall nearby. Great Breakfast with lots of selection. If I was travelling with two or three kids the pool is fabulous and I'm sure the breakfast alone is worth $50.

"Great stay!"

4
19/03/2018

Clean, conveniently located, renovated, free breakfast! Everything you need. Pool area is small and the chemicals aren't properly balanced causing our girls to cough a lot, we had to leave the pool area after a short while. Other than that, everything was great and there's lots of conveniences around. I do think a restaurant or lounge in the hotel would have been a nice touch, but we'd definitely stay again!

"One of the best in Regina"

4
16/03/2018

This is a newer hotel. Well furnished and run. I stay here at least once monthly. It's a quiet property, great breakfast included, and staff look after you. Best Western has a great program for those with the Rewards Card.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the review, we love hearing from our guests.We are glad to hear you are a regular of ours and want to thank you for being a Best Western Rewards Member. With multiple promotions throughout the year and approximately 10 points per dollar spent your reward points had up fast. We look forward to seeing you on your future stays. Tammy Lowry AGM

"First time there but definitely won't be the last time."

5
10/03/2018

I have stayed in Regina many times over the years on business but never at this hotel. I happened to check the Trip Advisor ratings prior to my trip and this place was rated #1 so I thought I would give it a try. Best decision I have made in a long time!! LOL! The people above all else are fantastic. Oh, by the way the hotel and my room was great as well, but it's the people that make this place special. Can't go wrong staying here. Will be back!!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for choosing to stay with us on your recent trip to Regina. Welcome to the Best Western Plus Eastgate family. We are delighted to hear you had a great stay. Our team of staff are amazing and enjoy what they do. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Nice"

4
06/03/2018

Very nice large comfortable rooms! Bathroom a great size ad well! Befs were very comfortable! I have a slight issue with the noise factor from 0645 on...very frustrating every morning! Breakfast is better than most....very good! Its a bit high priced!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for staying with us, we are glad to hear you had a good stay and found our rooms to be comfortable. I do apologize that there was noise early in the morning. this is not a normal occurrence in our hotel. Our rate fluctuates based on availability. Thank you again for staying with us and we look froward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Great Stay!"

5
13/02/2018

our stay is great. I asked for special request, balloons and cake, and Tammy was kind enough to do that for me. Various selections for breakfast! So many to choose from that I don't even know where to start. Pool was awesome! very kid friendly. I asked how much is the additional cost for kitchenette room and they even upgraded me for free. The room looks awesome! Clean and have all the things we need for our stay. Will definitely stay here again.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
We are so happy to hear that everyone loved the cake and the balloons. Happy Belated Birthday to your husband and both you children. I am so happy to hear that the kids enjoyed the pool area as well as had a great breakfast to start the day off. We look forward to seeing you the next time you are in Regina Tammy Lowry AGM

"Great king suite with kitchenette"

5
12/02/2018

It was a bonus to get a main floor pet friendly room close to an outside exit but when it also had a full kitchen, it was amazing. The room was clean, comfortable and quiet although the self-closing doors to the rooms are very noisy when they close. The breakfast was amazing. Lots of quality choices both hot and cold. A better complimentary breakfast I have not seen in a hotel in Canada. My only beef is that they charge a twenty dollar pet fee per dog. Our two dogs are well trained and quiet and sleep in crates so they make no more work for the staff. I can understand a small pet fee but per dog? This seems to be a new BW policy and I don't consider this to be pet friendly.

"Great stay"

5
06/02/2018

I'd recommend this hotel to family , friends . Very comfortable stay no problems what so ever . Very quiet and good for families . The pool is very child friendly , my kids had fun swimming . The free breakfast was great as well , many options .

"Amazing place"

5
24/01/2018

Friendly staff, very clean and modern rooms, great room service, nice pool. Continental breakfast had a good assortment of food. Close to the highway, Driving distance to downtown and walking distance to several local stores and restaurants.

"Very nice hotel with great ammenities"

5
18/01/2018

We stayed at the Best western Plus Eastgate for one night (January 13, 2018). Check in was easy and quick even though we did not reserve ahead of time. The front desk people were very pleasant and eager to help us out. We choose a room on the fourth floor. The front desk advised us that a hockey team was on the second floor. they wanted to make sure that we were not disturbed. It was very much appreciated. Our room was lovely. It was very clean and tidy. It contained a king size bed, separate bathroom, large flat screen tv, mini fridge, microwave and closet with ironing board and hairdryer. The only thing that we noticed was there is a lot of grey ceramic tile when you first walk into the room. With snow and ice and gravel on our boots, it made the floor very slippery and dirty. It would have been nice to have a mat of some sort to catch the majority of the mess instead of having to track up the flooring. The pool area is an added bonus. We did not go into the main pool but we spent time in the hot tub. It was clean and appeared to be well kept. There were plenty of towels in the pool area so you did not need to bring one down from the room. We also saw a well equipped fitness area as well that looked down into the pool area. The hotel includes a very nice hot breakfast with your room. The hours were 0600 to 1000 hours each day. There was plenty of hot foot selections such as sausages, eggs, potatoes tots, make it yourself waffles with lots of toppings to choose from. I also saw a selection of breads and pastries as well as hot and cold cereal, juice and coffee and tea. Certainly more than enough selection for anyone. The food was kept hot and fresh by the breakfast attendant. Checkout was a breeze. I would stay at this hotel again if I am ever in Regina for any reason.

"Great stay"

4
04/01/2018

We spent one night here on our way home from Calgary. It's a very handy location for traveling on the TransCanada. The hotel lobby was very clean and decorated nicely for the holidays. The front desk people were friendly and welcoming. The room was clean and modern. It was a perfect stay. Highly recommend it.

"Clean and Friendly"

5
29/12/2017

Rooms were very clean; I have a high sensitively to pet dandruff and cigarette smoke and I did not have a reaction. The staff (front desk check-in/check-out, cleaners and breakfast) were very friendly. Setting up wifi was effortless. We used up our shampoo/conditioner and cleaning staff were very courteous in providing additional bottles. No complaints from the wife or kids. Our family will be back.

"Stay away from this hotel!!!"

1
26/12/2017

Nothing good to say about this Best Western. I am a regular traveller of their hotels but this one is way below their standards. Room was dirty and noisy. I even complaint to the front desk about it they didn't want to do anything about the noise or changing my room. Totally unacceptable.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Hello Travelingdoctor155 I am sorry if you experienced issues during your stay at The Best Western Plus Eastgate. If you could please contact us directly so we can speak to you about your stay. Please email [email protected] or call 306-352-7587 and ask to speak with Tammy. Thank you Tammy Lowry AGM Best Western Plus Eastgate Inn and Suites

"Excellent place"

5
24/12/2017

Breakfast had endless choices and they were able to accommodate my food allergies. Staff were friendly and helpful. I will stay their my next trip to Reginia l. The rooms were here roomy. My remote did not work.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. I am glad we were able to accommodate your food allergies. We try to offer something for everyone. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"nice hotel, awesome staff"

4
22/12/2017

nice location, awesome staff, nice continental breakfast, only disappointed in the coffee, was a cross between instant and Kuerig, in this day and age even McDonald's has moved on to better coffee. had a problem with heat in our room, someone came right up and when they couldn't get it to work promptly offered to move us to another room.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed breakfast. I do apologize that the heat was not working correctly in your room, but I am glad we were able to move your room. Thank you for staying with us and we look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Perfect for our StayCation"

5
18/12/2017

The room was ideal for our needs. Pool, waterslide and hot tub were enjoyed by the grandkids. Breakfast area was well-stocked and food delicious. Check-in and checkout were flawless. Everything clean, fresh and high quality. We would recommend this place and we will be back!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great stay with us and that the grand kids enjoyed the pool and breakfast. We look forward to seeing you again the next time you are in Regina Tammy Lowry AGM

"Great comfort, Friendly Staff"

5
18/12/2017

Very happy with my stay. Clean rooms comfortable bed. Quiet room. Adequate speed internet. And friendly staff. What more can a person ask for when staying away from home. They have pet friendly rooms. Didn't have my dog with me this time. But good to know for future stays.

"Need better beds."

4
15/12/2017

Not a bad hotel. Beds aren't comfortable. Tubs are pretty small, but that seems normal for hotels. Good stay. The room I was given on check in had a strong perfume smell so they were able to switch me straight away.

"Dec 10, 2017"

5
10/12/2017

Exceptional place to stay. Stayed here with group and had fantastic service and the rooms were large and comfortable. Staff friendly and helpful. Breakfast included had many different options and was very good.

"Excellent Regina hotel"

5
07/12/2017

We opted to stay here based on the TripAdvisor reviews and we were not disappointed. Prior to this we'd stayed at another hotel in Regina which has gone way downhill, and it was time to find a new one. We need a pet-friendly hotel, and it has to be convenient to the #1 highway, as we travel through Regina on occasion. This Best Western Eastgate is a great choice! Extremely clean, with large and nicely furnished rooms. It was a pleasurable room to stay in, and we will definitely be back next time! There are decent restaurants within walking distance, which is a bonus. One negative was the check-out process. The desk clerk seemed put out that I wanted to pay cash, when the card had apparently already been processed. He did reverse the card charge and I paid cash. It seemed strange because I'm used to hotels asking upon check-out, "Would you like the room charge on your card?" (or something similar), but in this case it seems they had already processed it as part of their express check-out. Also, we had a bright light outside our room window (I think we were room 119) and weren't able to block out the light sufficiently at night, but if you're not sensitive to light at night it wouldn't be a problem. Other than that no problems, and I'm happy to recommend this hotel!

"Birthday "

5
26/11/2017

We have stayed at this hotel previously. It has excellent staff that provide you with great assistance. Pool area is great for our grandchildren. The rooms are large and we stayed on the 4th floor and it was quiet. The breakfast was great with an above aver selection for food. Coffee was available all day. This is a great hotel for a family.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review. We are delighted to hear that you had a great stay. Our pool is great for families with kids. We are glad you enjoyed our breakfast there is something for everyone. We look forward to seeing you again the next time you are in Regina Tammy Lowry AGM

"Awesome"

5
22/11/2017

Great front desk evening staff friendly helpful and suggested the best nearby place to eat The room was awesome quiet hotel had a great sleep The beds are very comfortable everything you need in the room Will definitely stay again Thanks

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the awesome review. We are so happy you had a great stay and a great sleep. Thank you again for staying and we look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"bset of the BEST WESTERNS"

5
22/11/2017

Would highly recommend this hotel as the BEST BEST WESTERN I HAVE STAYED IN __ CURRENTLY PLATINUM LEVEL of rewards so have stayed in many Best Western Hotels. The hotel s well run and the rooms seem very large as compared to other Best Western. I had a one bed King Bed. with lots of room. Room was supper clean.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the amazing review. Our rooms are a great size for a single traveler or for a family. We look forward to seeing you again when you are in Regina Thank you for being a platinum member. Tammy Lowry AGM

"Clean and Convenient"

4
18/11/2017

The hotel is easy to access and the staff are friendly as well as very good at keeping the place clean. This is usually one of the two hotels we stay at do to some of the others in town not being very clean and possibly having bed bugs!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Tammy Lowry AGM

"Great Hotel"

5
15/11/2017

Great new hotel with great amenities. The breakfast was very good with lots of variety. There was a great mix of hot and cold items. Great variety of fresh fruit and great coffee. The bed was very comfortable with great pillows

"Business"

4
14/11/2017

I always stay here as per location to my main office. Easy to get to.close yo stores etc. Water pressure could be better as I like a blast for a shower. Too bad thete isn't ice on every floor. Break fast is improving every time I stay.

"Wonderful"

5
14/11/2017

Googled where to stay on our drive through. I was pleased with the location and reviews online so we decided to stay here. Front staff was lovely and selected the perfect quiet room for us after a long drive, gave us a coupon for SkiptheDish so we wouldn't have to go out again. Spacious room, comfortable bed. Best part the washroom was sound proof, or as close as you can get to sound proof.

"Thumbs up!"

5
11/11/2017

Very pleasant staff and overall excellent stay every time I stay. I travel for work weekly and choose Best Western every time. Full breakfast and amenities are enjoyable. I recommend this chain to anyone looking for good value for good price

"Family visit"

4
11/11/2017

It has been years since visiting my sister and her family in Regina Saskatchewan. I took the opportunity to drive from Calgary to Regina. As a member of Best Western points I try to find a Best Western hotel to stay on my stops. I had the opportunity to stay at the Best Western Plus Eastgate on a previous occasion and was happy with the experience. This stay helped make my visit with family ahappy one.

"Great stay"

5
09/11/2017

This was our first time at this location and we were impressed. Nice clean room and friendly staff. They also have pet friendly rooms which was important to us this trip as our family members were travelling with their dog.

"Excellent Hotel"

5
07/11/2017

Very lovely comfortable decor in the hallways, modern looking hotel and rooms - the breakfast had many many options and they provided nice brownie/cake snacks upon checkin. Would stay again if visiting Regina.

"Everything you need"

5
05/11/2017

Researched and booked online and was pleased with everything. Great location, very clean rooms and friendly staff. I was impressed with the breakfast ..... excellent selection of every type of breakfast food and very well attended. I can't think of anything they could do better or different. A great place to stay!

"Excellent Stay"

4
03/11/2017

I was very pleased with both the cleanliness and service at this location. Everyone on staff went out of their way to provide my needs and please in every way! I appreciated the interest shown in me as a customer. I try to stay in Best Western hotels whenever possible. I know I will always receive first-class service and care!

"Great Stay"

5
31/10/2017

Friendly staff, offered treats upon arrival. Located at far east of town, so a little ways from downtown, but lots of shopping and restaurants close by. Room was very nice and clean, shower was hot but pressure was a bit low. Hot tub great and clean, pool area good, but waterslide didn't appear to be working. Breakfast great, with eggs, ham, waffles, cereal, yogurt and breads. Would stay again.

"Large Rooms"

5
30/10/2017

I was very impressed with the size of the room. I have 2 young children and the extra space for playing was appreciated. The breakfast was also excellent as it offered a nice variety. Really good value.

"Great Stay, Great Sleep"

5
29/10/2017

This was the first time back in Regina in a couple of years and thought I would try this new BW. It was an excellent stay. Lots of parking, friendly staff and quiet rooms. I had a king size bed with a sofa in my room. The sofa was better quality than most hotel sofas. A large spacious room at a great rate. The internet was good. The usual that you get at most places. The fitness rooms equipment was all in working order and very good condition. No free weights but 2 hoist systems in place. The pool looked like fun as there were several kids going down the slide(I didn't use the pool) and having fun. The mattress was comfortable and pillows were plentiful. Breakfast was slightly different everyday and good. 3 different choices for waffle/pancake toppings plus syrup. This is a good location for a family or business trip.

"Nice family time away"

5
23/10/2017

Pleasant staff. Rooms were spacious I enjoyed the fact that the rooms were well lit liked and not so dark!The breakfast was excellent very generous portions amd variety not just muffins and dry cereal I was pretty impressed.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for staying with us. Your business is very important to us and we value your feedback. Our breakfast is a great way to start the day. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Tammy Lowry AGM

"Experience was excellent."

4
23/10/2017

Excellent place to stay, breakfast was great. The hot hob was working but a lot of foam. The waterslide was working, the mushroom was not working at this time. Rooms were clean and beds were comfortable. Service was excellent.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for staying with us. The motor for our mushroom was in an area that flooded when we had a leak in our hot tub. We are working on getting the motor fixed and back up and running as soon as possible. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Tammy Lowry AGM

"Satisfied"

4
21/10/2017

The room was designed for a disabled customer with lower light switches, roll in shower and bars. Good that the hotel makes those rooms accessible, but why put me in there? I was more concerned in seeing what a standard queen room was like. This room was very spacious obviously meant to accommodate a wheel-chaired customer.

"Very relaxed stay"

5
16/10/2017

This hotel has very clean and comfortable rooms and is located at the East end of Regina - easy access off Hwy 1 - convenient location. The lobby was very well decorated and the breakfast was a step above some of the BW I have stayed in. I had a very quiet and relaxed stay.

"Awesome as usual!"

5
11/10/2017

We often stay at this hotel - it's clean, service is great, kids enjoy the pool and the breakfast is excellent. There is a wide selection of choices, even for fussy kids! The first choice for us when we stay in Regina!

"Bonnie"

4
10/10/2017

I enjoyed my stay:clean, comfortable,breakfast as expected . Regrettably I did not pack my bathing suit so missed out there. Suggestion: rooms with walk in showers would aid seniors or those with mobility issues.

"better than average"

4
10/10/2017

this hotel was both clean and neat. my girls enjoyed the tiny pool. our rooms were nice and the beds firm and on a platform (better comfort). however, you will and i did smash a toe reaching for thermostat! heater was quiet!!! got a relaxing sleep. shower head was good with more than a dribble you find at some hotels. breakfast okay, eating area is very small, expect some jostling/table waiting. parking is very good. east area shopping very accessible. will stay again.

"Alberta Trip"

5
10/10/2017

This hotel sets the standard that I measure all the other hotels I stay at by. I try and arrange my travel so I can stay here whenever it makes sense. The staff is first-rate and the breakfast option is excellent. It is quiet and close to the TransCanada for ease of access.

"Great Experience"

5
10/10/2017

Hotel was clean, comfortable and great location for what we needed. Enjoyed the breakfast options. Used my travel cards from the Rewards program, and even though they were in U.S. amounts, they were absolutely no problem to use towards the cost of our stay!

"Bright modern hotel"

5
04/10/2017

Hotel is located very close to Hwy 1. Desk staff was friendly and helpful...and there were fresh cookies for us to enjoy! We grabbed take out at Superstore across the road and ate in room. Morning breakfast included a great hot and cold selection. Our room was spacious and very clean..comfy queen beds and no hiway noise.

"Eastgate BW Stay."

5
03/10/2017

Clean spacious room in walking distance of restraunts. Easy access from highway in a quiet location. Close to shopping with big box stores. Spacious bright lobby at check in with efficient staff. Bright, clean breakfast area.

"Fine Hotel"

5
02/10/2017

This hotel is a very modern and nice hotel. Staff are very pleasant and friendly - the hotel offers all the amenities we need and the place is spotless - very comfortable beds and in a great location for getting out of the city and back on the highway

"Hotel"

5
02/10/2017

An excellent hotel that provided everything for our needs including a handicap room. Only one concern - no place to put the soap or shampoo in the handicap shower. Very hard to pick up soap and shampoo bottle off the floor of the shower. Room was very spacious.

"Regina"

4
02/10/2017

great location and overall great service , would stay here anytime. Stayed elsewhere in the same city but would return here for sure. Good friendly staff and no issues on anything, breakfast good but could be a little better, didn't love the eggs but in general very good, fresh fruit and great waffles

"Very good"

5
25/09/2017

Very good the room, clean, comfortable, good breakfast, location is not so easy to found, especially at night, should have some indication over trans Canada, I can recommend to anyone, the staff in front door very helpful,

"Good accommodation while in Regina"

4
24/09/2017

We travel to Regina a few times a year and this hotel is our destination property simply because it is clean, and the staff are friendly and helpful. There was a bit of a grump at the desk one day, but there was no rudeness really, just shortness. We all have bad days don't we. The room was above average and welcome after a long drive to get here. The breakfast is better than most with a good selection of bagels, breads etc along with eggs, breakfast meats and waffles/ pancakes you prepare in a machine. The wee ones had a blast in the pool/hot tub and waterslide. We will continue to use this as our destination when travelling to Regina.

"Great hotel and staff!"

5
19/09/2017

Great hotel and staff. Very clean and comfortable and a pleasant experience. Will stay here again in the near future. Highly recommended on your next overnight away from home for business or pleasure!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the kind review. We are delighted you had a great stay with us. Our staff work had to ensure the every guest has a great stay. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"wonderful stay"

5
19/09/2017

very welcoming staff. Clean comfortable room. Swimming area is great for adults and kids . Breakfast was plentiful and well presented. Restaurants are within walking distance. Would not hesitate to stay again

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the kind review. We are glad to hear that you enjoyed the pool area as well as our breakfast. The east end is growing with more shopping and restaurants opening on a regular basis. We look forward to seeing you again the next time you are in Regina Thank you for staying with us Tammy Lowry AGM

"Best Night in Two Weeks"

5
17/09/2017

We have been on the road for two weeks. This was the best hotel and best night's sleep so far, even though the door leading outside, right next to our room, slammed loudly whenever someone entered or exited. Fortunately, that didn't happen in the middle of the night. The bed was really comfortable, the bath well-appointed and a great shower. There was a good selection for breakfast as well. Definitely would stay again.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the review. We are thrilled we were the best stay, and best night sleep of your trip. Our side door does get a lot of use, but I am glad it did not keep you up during the night. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Can I take this hotel with me? This sets the bar."

5
11/09/2017

THIS....is what every Best Western should strive to be. Priced at $82USD/n, and the best I've ever spent for that little. From the in-room kitchen, to the pool with waterslide, to the gym! Huge TV's in room, super comfy sheets and mattress, power plugs everywhere. There's even lil reading lights on the headboards. Nothings broken, nothings missing, nothings dirty, jeez. Seriously, pack up this hotel and take it with me.

"Excellent choice of hotel"

5
10/09/2017

I stayed here 1 night while passing through without a reservation and found the price to be very good, the hotel exceeded all expectations, and the staff was phenomenal. Not only would I recommend this location to everyone, I will use it again when looking for a room in Regina.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the fantastic review. We love hearing from our guests. And we look forward to seeing you the next time you are in Regina Tammy Lowry AGM

"Comfortable and well located"

4
08/09/2017

The rooms are large and comfortable, and with a little coffeemaker and fridge, I'd say it's nicely equipped. The location is good for accessing the city and restaurants, and the breakfast in the morning has a good variety of hot & cold options that are fine for kicking off your day. I had to work from my room for a while and the wifi was solid. Staff was friendly, and I would stay here again.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review, we are so happy to hear your found our hotel everything you needed.Being in the far east end of the city with easy access to Hwy 1 and Victoria ave. Our breakfast has a good selection of items to get the day started. We look forward to seeing you the next time you are in Regina Tammy Lowry AGM

"Excellent Place"

5
08/09/2017

This hotel was nice and clean. Rooms are spacious and we slept very well. I liked the fact the hotel gets the Chicagoland version of WGN so we were able to watch the Cubs game in the room. The breakfast was fantastic with a very good selection of food. The scrambled eggs were better than I get in most restaurants.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are delighted to hear you had a great stay with us, and had a good nights rest, and that you were able to watch the Cubs games. Our staff work hard to ensure that breakfast is stocked and up to our high standards for our guests. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Very satisfied"

5
07/09/2017

The staff and cleanliness of this hotel is second to none. Our family have booked multiple rooms a few times on our visits to Regina. We would recocommend this hotel to our family and friends for sure. Staff are so very kind and helpful, breakfast is really good.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review. We love hearing from our guests. We love that your family has come back on a number of occasions when you find yourself in Regina. We look forward to seeing you when your travels bring you to our city. Tammy Lowry AGM

"Very nice clean hotel. Great stay"

5
05/09/2017

Dropped in for a one night stay. Was a great experience right from the friendly welcome at the front desk to the room. It seems that we may have had a room that was for the handicap. Not only was this room extremely huge, but the bathroom seemed to gear for handicap visitors. I am not saying this was bad, just different. Had a huge shower, and no tub. The shower was basically a walk in. Only thing that I found disappointing with this shower was there was no place to put the soap or shampoo. Had to put it on the floor of the shower. Bit unsafe. Room had a nice HDTV, small fridge, desk, chair, Queen bed as well. Breakfast was included and had the typical scrambled eggs and sausage, along with yogurt, fruit, breads, cereals, coffee and juices. Parking was free - lots of spaces.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel, we love hearing from our guests. You did have one of our wheel chair accessible rooms. We are looking at something to put in the shower for shampoos and soap. We are also glad you enjoyed our breakfast during your stay with us. Thank you again for reviewing our hotel and we look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Excellent Front Desk and Pet Friendly Accommodations"

5
03/09/2017

What a great hotel. I would recommend staying here with your pet anytime. The front desk staff was great to deal with and made our stay comfortable. The breakfast in the morning was excellent. Will stay here again for sure.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review! We are glad that you and your furry family member enjoyed you stay with us. We look forward to seeing you again the next time you are in Regina Tammy Lowry AGM

"Best Pet Friendly Hotel in Regina"

5
31/08/2017

Of all the hotels we stayed at travelling from Alberta to Ontario and back, this was by far the best pet-friendly hotel we stayed at. I would stay here again. Pet were attentive and the hotel was clean comfortable and quiet. And all for a good price.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled to hear your found us to be the best pet friendly hotel in your travels from Alberta to Ontario. Furry family members are always welcome in our designated pet rooms. We look forward to seeing you again the next time you are in Regina. Tammy Lowry AGM

"Beautiful, Clean, Comfortable Hotel!!"

5
30/08/2017

Newer Hotel and Great Location, very clean rooms, comfortable beds, friendly staff, good food and very nice Manager! We needed a late checkout on August 28, 2017 as on the way to the concert at the Mosaic Stadium I had a huge fall causing injuring, (we had great assistance from strangers when this happened). We spent 9 hrs in ER at the hospital, they were very busy. Once we saw a Doctor, had XRAYS And CT Scan done we were cleared to leave. We arrived back at the hotel at 4:00 a.m. and we were exhausted and I was hurting. We were granted the late checkout until 2:00 p.m. Thank you so much for the kindness of everyone!!!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for staying with us. We a glad to hear your alright. You had us worried. I am glad we were able to accommodate a late check out for you, and that you were able to get some rest. We look forward to seeing you again the next time you are in Regina. Tammy Lowry AGM

"Awesome breakfast, very clean"

5
29/08/2017

Fantastic hotel. Pet friendly. Rooms were clean and had everything we needed. The breakfast is incredible!! I'd stay here again for the breakfast alone! Kids loved the slide and pool, a bit heavy on the chlorine but overall it was awesome.

"Best western Eastgate"

4
27/08/2017

Impressed with this property, very professional and courteous staff. Newer rooms with excellent decor and comfortable beds. Air conditioned units a bit noisy but not a big deal. Good selection at breakfast.

"Room dated, dirty and charge an Destination Marketing Fee"

3
27/08/2017

We stopped in for a night on Aug 21, 2017. We needed a pet friendly room for our small dog. We were charged an extra $20 that was not communicated to us when we called regarding a room. Once in the room, it was dated with old carpeting. The carpet was dirty to the point of us having to keep our shoes on all the time. I do not think the carpet had been shampooed/steam cleaning in a long time. I figure this is why they would charge an extra charge for pets. We had stayed in a Motel 6 in Swift Current for much less where the pet friendly room was not carpeted so easier to clean and much more modern. Another disappointment is the 3% Destination Marketing Fee scam that the hotel charged us. Apparently the hotels in the city have decided that this is a way of making extra income as the desk clerk was unable to explain what the fee was used for and when I asked for someone to call regarding the fee, he seemed confused. Finally gave me the Hotel Association's ph#. I have since contacted the Tourism Bureau but they have yet to return my call. They did have a decent breakfast buffet included. Would not stay here again and will not stay in Regina next time we pass through as I don't agree with being charged an arbitrary extra fee.

"Clean and fresh!"

5
23/08/2017

Room was very clean and modern. We were in a pet friendly room and often these end up being the not so nice rooms but it was so nice we felt bad to have the dogs in there! Staff were help and friendly. Would definitely stay again!

"BLOWN AWAY!"

5
23/08/2017

Third night in Regina, third hotel, and by far the best! Skip the rest, Best Western's the best! Our second hotel was very stressful, so to be rescued from that stress by Best Western was wonderful. (Kid got sick all over the bathroom, night staff took care of the clean up making a very stressful time much less so.)

"6 Star Rating"

5
19/08/2017

This place was more them excellent. My wife said that she could move in permanently. Lol. The room was 6 star plus, the service and attention was the same. Very quiet, yet close to the Canada #1 highway. The cost was slighy higher then previous places we stayed at in the US, but definitely worth it. The breakfast was also a 6 star. Lots of choice and great quality. We were just travelling thru but maybe, if there is a next time, we may just stay a few more days.

"Always stay here when we are in Regina!"

5
17/08/2017

The Best Western Plus Eastgate is always our place to stay when we are in Regina. The hotel and rooms are always clean, and quiet. The staff are always welcoming, friendly, and assist you with whatever you may need. My family and I really enjoy our stay when we are here.

"Great Place to Stop"

5
17/08/2017

This a modern, clean hotel with all the amenities for a family on a cross country road trip, including some street parking for over size vehicles, pet friendly, helpful staff, early breakfast and just off the highway.

"We try to always stay at Best Western"

5
16/08/2017

Whenever we travel we try to stay at a Best Western. The hotels are clean, bright and, most importantly for us, they are pet friendly. We have stayed at this particular hotel before and will definitely be back.

"Awsome"

5
09/08/2017

I had a very nice experience with the stay and the place is like brand new only 4 years old and I was satisfied with the awards that I seen at the front desk for the hotel, keep it up the good work and service

"Going to stay again"

5
07/08/2017

Can certainly tell that there is an efficent manager who cares about the quests, the hotel and the staff because of how the hotel is run and how quests are treated by the staff. If this hotel keeps it up, bookings will have to be a year in advance because they will be so busy due to good service, cleanliness, quite/comfortable rooms, salt water/warm pool, "fresh and varied" breakfast selection (not just cereal/toast) kitchen staff, helpful, patient, calm mannered; 'not' rushing people by 9:45 out of the dinning room with chairs already placed away because breakfast hour is almost over. Reliable wake-up calls! Every employee was as helpful and pleasant as the next. BUT! the pillow's, bring your own if you can, realize though, you may not want to leave the hotel then because it will be too perfect. Great stay. Thank-you.

"Very comfortable overnight stop"

5
07/08/2017

We stayed one night here in a second floor room. The hotel was very new, cool and clean with a very nice lobby. The two-queen bed room had a very modern style. Bathroom was very clean. The free breakfast included DIY pancakes and waffles, choice of several cereals, juices, good scrambled eggs (not watery or rubbery). No restaurant on-site but a 5 minute walk to Brown's Social House for a great meal. The hotel is located far out on the east side of Regina with easy access to the TransCanada Highway All in all, an excellent place to stay.

"Clean and comfortable"

4
05/08/2017

clean comfortable the location is convenient the bed is very clean the customer service is great the breakfast was free and nice the building was nice and newer parking lot was always available the rooms has kitchen and feels like home

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review, There is not higher praise then a guest saying it feel like home. This is what we strive for. Our staff work hard to keep our hotel looking great for our guests. Thank you again for staying and we look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Great stay in Regina"

5
05/08/2017

Have stayed in way too many hotels but this hotel is great. Great room, great service, great breakfast and great saltwater pool. You and your family will love the hotel. Will be coming back next year. Stayed 2 weeks which gives me a good view point.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the fantastic review! We are thrilled that you enjoyed your stay with us, and for staying 2 weeks! You definitely got to experience all our hotel has to offer. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Great Experience"

5
03/08/2017

Great service, convenient and rooms were comfortable and well decorated. Front Desk staff went out of their way to get our rooms together. Breakfast was great, lots of choice. Pool was a hit with the kids.

"Very Nice Motel"

5
01/08/2017

We stayed there on a recent trip and found it to be a very nice motel. The rooms were quiet and good sized. Breakfast was also very good and we had a nice time in their hot tub. It doesn't hurt it is a newer motel.

"extra touches make for great stay"

5
30/07/2017

Cold flavored water and shiny red apples and baking treats and butterscotch candies are some of the extra touches that made my very enjoyable stay that much better ! quiet, comfortable room and pleasant staff added to the many reasons to return again soon !

"Good stay bit expensive"

5
30/07/2017

Love the hotel but not the best rates. Asked about them matching competitors pricing as I stay in Regina for work a lot but the won't price match. Would stay there on a weekly basis of the rates were better but when on business need to get the best rate possible.

"Close to alot of stuff"

5
28/07/2017

Another great stay at a BW. This one is a newer build so it is in great condition. We had a king suite that included a small kitchen which would be perfect for someone staying longer then one night. The hotel is located just off the number 1 hwy and is surrounded by everything you would need.

"Best Western Plus standard "

5
27/07/2017

This hotel was the usual Best Western Plus...super spacious rooms, clean, great price, kitchenette, breakfast included and good location. This particular hotel seemed new though. I particularly liked the friendly staff...I found all service to be 5+ in Saskatchewan.

"Even better than expected"

4
26/07/2017

We were happily surprised to find that not only was our room equipped with a fridge & microwave, but also included a sink, cook top, full size fridge, toaster, dishes, utensils and basic cooking utensils. The room was spacious and clean and the internet was reliable. The laundry facilities were a bonus however I would advise them to post notices admonishing guests to be timely in the retrieval of their laundry, as this was a problem during our stay. As well, there was a problem with a broken bed but the front desk staff were helpful in improvising a solution. Breakfast was great, with a good variety and the kids enjoyed the pool and water slide.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for your kind review. We are glad you enjoyed your kitchenette. Thank you for your suggestion about a sign for the laundry room. I'm glad that the front desk was able to rig something up for the bed that was broken. Maintenance was in a fixed it the next day. Our breakfast is a great way to start the day and we are happy to hear that everyone enjoyed it. Thank you again for staying with us we look forward to seeing you again. Tammy Lowry AGM

"Friendly staff and modern amenities."

5
26/07/2017

This hotel is pretty new. The amenities are all very clean and fresh. The suites have a full size fridge and a great kitchenette. If you find yourself in Regina then I recommend staying here. The breakfast was notably better then the average Best Western plus offerings. Breakfast burritos with fresh ingredients were offered up during my stay.

"Perfect"

5
22/07/2017

Staff were friendly and courteous. The room was very clean and was spacious. The kitchen was a perfect addition to the room and had everything we needed. The bedding was CLEAN which is nice. Your staff do an exceptional job at maintaining cleanliness and should be commended for there hard work in keeping this hotel looking top notch.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review. We love to hear from our guest and we are thrilled to hear you enjoyed our kitchenette room. Our staff will be delighted to read your comments. Thank you again for the great review and we look forward to seeing you again the next time you are in Regina. Tammy Lowry AGM

"Great place to stay"

5
21/07/2017

The rooms are quite large and quiet. They are also very modern and clean. Breakfast was delicious and well-stocked. The swimming pool with its waterslide and swirl pool are a lot of fun for the kids. The staff was very accommodating in allowing us a late checkout so that the kids could also use the pool in the morning. I was very pleased with our stay at this hotel.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the great review. I am glad to hear we were able to accommodate you with a late check out so the kids could get a swim before check out. Our breakfast is a great way to start the day off. There is a wide selection of items, hopefully something for everyone. Thank you again for staying with us and we look forward to seeing you again. Tammy Lowry AGM

"EXCELLENT HOTEL"

5
13/07/2017

This is a very good hotel.Great location,close to shopping and restaurants..It is exceptionally clean and very nicely decorated. The free breakfast is very good. The staff are polite and attentive.We would definitely recommend this hotel when staying in Regina.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled you enjoyed your stay with us. Our housekeeping staff work hard to make sure that our hotel is clean. We have a large selection of breakfast items to meet everyone needs and wants. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina. Tammy Lowy AGM

"Review Best Western Plus, Regina Saskatchewan"

5
13/07/2017

Exceeded expectations! The beds were very comfortable and the room was spacious and clean. The breakfast was very good.The best continental I have experienced. Upon arrival there is flavored water with fresh fruit available. A very nice touch. I would definitely stay here again.

"Best place to stay in Regina "

5
12/07/2017

We have stayed here numerous times. Always stay here when we go to Regina. Rooms are excellent and very clean , beds are so comfy!! Complimentary breakfast is great. Staff is accommodating and friendly! Great location close shopping. Swimming pool is unique, with a water slide and hot tub.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for your review we love to hear from our guest, especially our repeat guest. Our pool is great for kids of all ages our water slide and swirl pool are a blast! Relax in the hot tub while watching the kids swim after enjoying our breakfast from 6am-10am. Thank you for staying with us and we look forward to seeing you again. Tammy Lowry AGM

"Great Stay"

5
12/07/2017

We were travelling through Regina and very tired, this hotel was great, extremely comfortable. There were restaurants walking distance and shopping just a short drive away. The breakfast offered a lot of varieties to start the day. The staff was very friendly and helpful. I would definitely stay here again and again.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for choosing to stay with us. We are glad your room was comfortable and you were able to relax and get some rest. There are a lot of shopping available very close by with a good selection of restaurants in the area. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Enjoyable Weekend in Regina"

5
11/07/2017

I've stayed in this hotel on several occasions and have always been pleased with the cleanliness and positive pet policy because we travel to dog competitions throughout Canada. and as a Best Western Diamond member I always want to stay with Best Western. Thanks for an enjoyable weekend and a beautiful room.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for staying with us. We are happy to hear your and you dog enjoyed your stay with us Most of our pet rooms are conveniently located on the main floor with a selection of 2 queens or single kings available. Thank you for being a BW Rewards Diamond member. We look forward to seeing you the next time you are in Regina Tammy Lowry AGM

"Excellent Hotel for Young Families"

4
04/07/2017

Perfect hotel for young families. Hot breakfast is included. Waterslide is perfect size for children to ride on their own (ages 4-10). Rooms were clean and comfortable. Location is great for many restaurants and shopping, however need to drive to all location. Highway prevents walking around much.

"FORTH VISIT..........STILL EXTREMELY SATISFIED!"

5
27/06/2017

After four visits, I am still extremely satisfied with the quality of the property and the level of service. This time I was really astounded by the room attendant. Pinya has an incredible work ethic and the room was pristine when I arrived and during my stay even though I had requested only daily removal of trash and towel changing. That level of cleanliness gave me a "different hotel experience" probably because it surpassed even my demanding level of cleanliness. Kudos to Pinya! The breakfast was good although most of the times I only have the waffle however, the waffle maker appears to require some service as the waffle was not completely cooked when the timer went off. On Monday, wraps were added to the offerings and they were terrific. The coffee is certainly not the best item on the list and maybe there could be a consideration to change brands or supplier?? The room was spacious, very comfortable with mini fridge, microwave and individual coffee maker. The king size bed was very comfy and offered a restful nights sleep. Overall, I am still extremely satisfied.

"Great staff"

5
22/06/2017

Hotel cleanliness was awesome. Hotel staff go above and beyond what is asked to make sure and take care of your needs. All you have to do is ask. Friendly staff, good location, near restaurants/bars. Impressed

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We love to hear from our guests. We are glad we were able to help out with all your needs during your stay. Our staff work hard to ensure that every guest has a great experience with us. Be sure to come see you again the next time you are in Regina. Tammy Lowry AGM

"Family Weekend"

5
20/06/2017

My family and I stayed for two nights and we had a great experience. We booked a 2-Queen room with kitchenette and were amazed with how much space we had. The kitchenette was well stocked with everything to make it very functional. I could easily see us being comfortable living out of a room like this for a more extended stay. Good options at breakfast. Everyone enjoyed it. The pool was a big plus. Shallow and ideal for younger kids (1.1m near waterslide or 0.9m otherwise). Not sure what it is really called, but the "current pool" area was a lot of fun for the kids to float around in. We spent hours at the pool. Bringing a couple life jackets and pool noodles helped. I would definitely recommend staying here.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for the fantastic review. We love hearing from our guests. Our 2 queen kitchenettes are nice big rooms, and we try to cover all the basics you will need for the kitchen. Our pool is great for younger kids, I think its a toss up as to what gets better reviews our water slide or the swirl pool. We are thrilled you were able to enjoy all the hotel has to offer and hope to see you again the next time you are in Regina. Tammy Lowry AGM

"Wedding"

4
20/06/2017

We had stayed at this hotel previously and it continues to have high standards. Our granddaughter enjoyed the pool and the room was well kept and clean. The breakfast has a standard menu. Staff is helpful if you need anything

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for your kind review. We are glad to hear your grand daughter enjoyed the pool and that you all enjoyed breakfast and the room. Our staff work hard to ensure that every guest has a great stay! We look forward to seeing you again the next time you are in Regina. Tammy Lowry AGM

"Solid quality hotel"

4
18/06/2017

I stayed here for several weeks in 2016. I had an all around good experience here. The breakfast was reasonable, rooms were great with nice modern comfortable furniture. The pool is large and great for families. I took advantage of a kitchenette room, and made my own meals in-house. There are grocery stores, restaurants and other shopping opportunities very close by.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for choosing us as your hotel of choice when you were in Regina. We are glad you enjoyed your stay and were able to get take full advantage of our kitchenette room. It definitely is nice not to have to eat out when you are away from home for an extended period of time. We look forward to seeing you the next time you are in Regina Tammy Lowry AGM

"stay at Best Western"

5
16/06/2017

we always stay at a BW whenever possible, this one in Regina is my favorite. I like where it is located and it is very clean and friendly. The pool and hot tub are great. Breakfast is always excellent. It is very quiet also.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled to hear we are your favorite hotel in Regina. We are glad you enjoy our breakfast and pool area. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Great \\Place to Stay"

5
13/06/2017

We stayed at this hotel on June 5/17. When passing through Regina we always stay at this hotel. The rooms are first class and quiet. The breakfast provided is one of the best with lots of variety. The location is very good allowing us to be able to walk to bars and restaurants in the area.

"Highly recommend"

4
12/06/2017

Close to many ammenities, pool area was very nice! Breakfast was exceptional, many options. Staff was helpful and friendly! Rooms were clean and nice appearing. I would definitely stay at this hotel again in the future.

"Good stuff"

4
12/06/2017

Front desk staff was top notch. Friendly and informative. Rooms clean and professional. Would stay again. No issues checking in or out and are happy with our stay. I would recommend this place to anyone.

"Highly Recommend"

5
10/06/2017

I always stay at this hotel when I'm in Regina for business. Staff are very friendly and helpful. Nearby are great restaurants for dinner. Rooms are always clean and have a modern look. Feel like I'm at home.

"Clean and Comfortable Rooms, Excellent Stay!"

5
06/06/2017

Our stay here was beyond satisfactory. Very comfortable beds and bedding, super clean rooms (and the rest of the hotel for that matter), great pool area for the kids, and excellent complimentary breakfast. Modern interior, with sleek finishings. Complimentary WiFi which we didn't seem to have any problems with. Paid a bit more than I wanted to, but could be due to my late booking (and the Bryan Adams concert that night). Even tho it was a bit pricier than I had wanted, it definitely was worth what I paid. Would absolutely stay here again!

"Clean rooms, great breakfast!"

5
05/06/2017

Great stay at the BW Eastgate. Great selection of breakfast items and staff were always quick to refill any empty items. The flavoured water, near the front desk, was a great touch. Beds were comfortable but the pillows were a little large for my liking, but merely a personal preference. Rooms were clean and spacious. Overall a great hotel!!

"Best Western East Gate, Regina"

5
05/06/2017

An excellent new hotel, comfortable beds, spacious rooms, excellent staff. The location of this hotel is close to all amenities, a grocery store, shopping centers, the main highway (TransCanada) and is easy to get to. Rooms are clean and spacious. It is a family-friendly hotel with a pool, family room, breakfast buffet and the lobby is large enough to accommodate gatherings. it is also an excellent hotel for sports teams who visit Regina for major events.

"Nice spot"

4
02/06/2017

Perfectly acceptable hotel. The rooms are clean, modern and spacious. Nice lobby and pool with decent WiFi. Location is OK. It is in a bit of an industrial area with lots of other hotels. Not much in walking distance for food or restaurants but there is a grocery close and a short drive to lots of dining options.

"Nothing to complain about"

5
01/06/2017

Great staff, great room, breakfast was really set up nicely if I had my kids with me they'd be supper happy plus I checked out the pool area but didn't use it, my kids would have loved the pool with the slide

"Great place to stay in Regina"

4
23/05/2017

The Best Western Plus Eastgate Inn & Suites in Regina provided us a very pleasant stay. The rooms were in very good shape and had lots of room for our family of four. The breakfast offered something for everyone and the staff were friendly. The swimming pool area was fun for the kids but seemed to be over chlorinated. My eyes watered after a half hour supervising. It's in a great area with access to shopping and restaurants by foot or vehicle.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay. Our breakfast is a great way to start the day, it runs from 6am-10am every day. Our pool area get a lot of use on busy days and sometimes has problems keeping up with the demand. The chlorine smell comes from the chlorine working and not being able to keep up with the demand. The surrounding are continues to grow and add more restaurants and shopping. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Good place to stay"

4
22/05/2017

Overall the experience was good. Very busy when we arrived to check in, but the staff stayed on point and provided great service. The room was comfortable and we were able to catch the end of the Boston/cavs game and then enjoyed the pool.

"Nice Rooms"

4
22/05/2017

Breakfast wasn't very good, need to get rid of gross eggs. Internet was just okay, TV kept losing reception a few times during the evening. Rooms very nice and very roomie, clean. Would maybe stay again.

"Very nice!"

5
21/05/2017

From the moment we arrived to the time we departed we enjoyed our one night stay here, and would highly recommend it. Access to and from the highway is very easy, but you hear no traffic noises in the room. Bedding and mattresses were excellent. The bathroom was spacious. The included breakfast was quite possibly the best 'continental' breakfast we've ever had! Lots of good quality food and drinks. The only problem we had was an annoying bright light in the parking lot that shone into the room at night. The window only had shear drapes and on the sides were drapes meant to be a decorating feature. Problem solved with a large safety pin. Shhhhh! Don't tell!

"The Best there Is!"

5
21/05/2017

This BW is ideally located on the Trans Canada and close to all amenities - shopping, 10 mins to downtown and Mosaic, restaurants and theaters. Suites available with full kitchen, large rooms and comfortable beds. The Breakfast is first class and the staff are like a Family. I will stay here forever!!

"Business in regina"

5
13/05/2017

Staying over 100 days in hotels a year can be taxing over time however this location made it feel easier. Great room. Good location easy to find and get into even with current construction in Victoria ave staff was great and fitness room ideal ..

"Very good hotel, security staff could be more attentive."

3
11/05/2017

Overall a nice family hotel with lots going for it--the amenities in the room (fridge, microwave, freezer, ironing board, etc) are top-notch, and it has a very central location on a main drag with lots of restaurants and grocery stores. Fun pool area for the kids, comfortable beds and spacious rooms. I disagreed with their policy regarding a cash check-in, but the staff were accommodating and friendly. However, this being a family hotel, there is the risk of having the bad luck of staying in a block of rooms where everyone else seems to know each other, as I did. People from multiple rooms were in and out of their rooms, carrying on loud conversations with each other and on the phone, noisily in the hall late into the night. Finally, after midnight I'd had enough and called down to the front desk. The noise stopped then, but I'd already been struggling to sleep for quite some time. With a hotel with only a few floors, I would have appreciated a more attentive security staff, who would monitor these noisy hallways before they became the problem that they did.

"great hotel"

5
10/05/2017

This Best Western was clean, had good-sized rooms and the service was excellent. Hot breakfast was great. Only complaint is that the internet connection was a bit slow. Great location, close to amenities. Would definitely stay again.

"very nice place"

5
07/05/2017

This Hotel is very nice,could use a bit more variety for breakfast,as it would appear it is the same menu repeated every second day,not enough bacon LOL.The rooms are very cleans and the staff make you feel very comfortable.

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to hotel. Our hot breakfast selection varies between scrambled eggs, omelettes, wraps, sausage, ham or Turkey sausage. with all our other items remaining the same everyday. Bacon is not on the menu as of right now however this is something we have been looking into. Our staff work had to ensure that every guest has a great experience during their stay. We look forward to seeing you the next time you and in Regina.

"The perfect place to stay"

5
01/05/2017

The beds were clean and comfortable The hotel was staff were friendly, great pool and water slide! Hot breakfast included was great! I will definitely be staying here the next time I go to Regina. Highly recommend this hotel

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thanks you for the great review. We love to hear from our guest about their stays. It is our goal for every guest every time to have a great stay, from check in to check out we do our best to meet all your needs. We look forward to seeing you the next time you are in the Regina

"Always a pleasure staying with Best western!"

5
27/04/2017

Always friendly staff, clean hotel, and always quiet. My family always enjoys our stay at the best western. The pool and gym ammenities are always clean and never too crowded. I definitely recommend best western!

"Great Hotel"

4
27/04/2017

Appreciate being offered an upgrade with our membership. Rooms are large, beds are comfortable, breakfest is great. Service at front desk was awesome. Location is great as a lot of stores are at that end of Regina.

"great location"

5
23/04/2017

First hotel you come to on the east side of Regina close to all the shopping good breakfast included. The kids love the pool and slide. this is our only go to hotel in Regina . the only one thing that they could do better is to install keuig coffee makers.

"Great hotel!"

5
21/04/2017

This hotel is a great stay for the price. Breakfast was great! The room was very spacious! Wifi worked great. A bit of highway noise at night. Very easy to get to shopping amenities!! Beds were comfortable and staff was great!

Tammy L, Manager at Best Western Plus Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are thrilled to hear you enjoyed our hotel. All our rooms are nice and spacious, and are a great size to accommodate 1 person or a family. We are just a block or so off of Victoria in the east end of the city makes access to shopping and restaurants easy as well as the highway. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina. Tammy Lowy AGM

"Beautiful Clean & Quiet Hotel"

5
18/04/2017

Great location, only hotel we stay at, friendly staff, quiet rooms, good continental breakfast lots of variety, beds comfortable (mattresses recently replaced maybe??), clean and comfortable room. Rooms with 2 queen beds are large. Will continue to stay here.

Tammy L, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your kind review. We are conveniently located in the east end of the city with easy access onto the highway or Victoria ave to get into the city. We have been open just over 5 years and our mattresses are the same age. I am thrilled you found our rooms to be clean and comfortable, our staff work hard to ensure every rooms is perfect. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina.

"Awesome hotel"

5
11/04/2017

This hotel, as always, was extremely comfortable & clean. Very friendly front desk staff. Check in went very well. Bed was awesomely comfortable. Breakfast is always good and hot. Property is conveniently located.

"Excellent lodging!"

5
10/04/2017

I stayed at this hotel many times during my business trips to Regina. It has always provided a welcome and clean atmosphere. The staff are helpful and always pleasant. I would come again and again! The location is perfect for my business meetings and the parking is well lit and provides easy access to the lobby. The beds are super comfortable and the heating and a/c system works very well.

"Regina Gem"

5
07/04/2017

Have stayed at this hotel many times over the last year and a bit. friendly staff, very clean rooms and common area. great pool for the kids. good breakfast. All in all a very nice place to stay on the edge of the city

Tammy L, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel and thank you for staying with over the last year or so. We love hearing from our guest. We are located in the far east end of the city but there is a lot of growth of restaurants and shopping in the area. We look forward to seeing you the next time you are in Regina. Tammy Lowry AGM

"Great Hotel"

5
28/11/2016

I have stayed here before and will continue to when ever I come down for Company business. The front desk staff is very helpful, the rooms are nice and clean and the facility is easy to get around. The snacks could be a little more economical.

"Good Place To Stay"

5
26/11/2016

We stayed here for 2 nights during Agribition, so the hotel was full. The check in was smooth & fast. The staff is friendly & helpful. Our room was on the 4th floor & was clean & quiet. The bed was comfortable & the heating was easy to adjust. Breakfast was good, a good variety of items and well stocked with china plates & cups. The breakfast room was busy, but people were thoughtful & had their breakfast & didn't linger so that others could use their tables. We will stay here again.

"Clean and Fabulous "

5
09/11/2016

This is a newer hotel in the east end of Regina. Very close to restaurants and shopping. The room was modern, clean, quiet, and spacious. It also had a waterslide pool for the kiddies if that is your thing.

"Made our life a little less hectic"

5
01/11/2016

My family and I had recently had a small house fire and needed a place to stay with our newborn twins, a toddler and a large dog until we could find a rental. The Best Western Eastgate was the most accommodating for our needs and did everything they could to make us feel comfortable. This was a very stressful time for our family. We called many hotels and they could not help us for various reasons. Your hotel had rooms available for pets and rooms with a full kitchen. When I spoke to Bob on the phone he made me feel welcome and worked very hard to get us the rooms we needed and they were right across the hall from each other. My son loved the pool and waterslide. The breakfast was a nice perk. Thank you a million times! We recommend this hotel to anyone and EVERYONE on staff was so friendly and accommodating.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are so happy we were able to accommodate you and your family, we loved having you stay with us and all the staff miss see your family and furry K9. Our staff strive to make all our guests feel at home and we are so happy you decided to make our hotel your home away from home. The breakfast is from 6am-10am and is a great way to start the day for a busy family. Thank you again for choosing to stay with us again and we look forward to seeing you under better circumstances next time.

"Beautiful Clean Hotel"

5
01/11/2016

Our Usual hotel, always nice and clean, no strong scents, friendly staff, quiet room and great food! Great location east side near the Number 1 highway. Minutes away from Mosaic Stadium. In Regina for the last Rider home game in the old Mosaic Stadium! Closing Ceremonies were great!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property. We are thrilled you enjoyed you stay with us and that you got to enjoy the last game in Mosaic Stadium, and that we are your hotel of choice. The east end of Regina is growing with more business and restaurants with easy access to the Highway 1 and Victoria ave. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina.

"Busy"

4
30/10/2016

The week we stay at this hotel, was really busy, we arrived on a Saturday and the only room available was a room the the elevator which we good hear all the customer using the elevator. under then the noise the hotel was amazing, the staff were good and professional. We used the pool facilities which were clean they had a staff on location all time we use the pool for safety reason.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our hotel. I am happy to hear that your enjoyed your stay and were able to take advantage of using our pool facilities. Our staff work very hard especially during busy times to ensure that all our guest have a great stay. We look forward to seeing you the next time you are in Regina.

"Oct trip to Regina"

5
27/10/2016

This hotel is east of the city but it's in a great part, loaded with restaurants, box stores and gas stations. The hotel seems rally new and appearances are exceptional. It's well lit and there's plenty of parking, so need to fight for spaces. My room was clean, quiet and comfortable!!! The breakfast and complimentary tea was an added bonus. It simply was a very good stay...an excellent choice on where your business travels takes you.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel we love to hear from our guests. We were opened in 2013 and the east end has continued to grow since we have opened. Our staff work hard to ensure that every guest has a memorable experience. Our hard working housekeeping staff ensure that every rooms is cleaned to our high standards while our Front desk staff greet our guests with a warm smile and an evening snack Sunday-Thursday. We look forward to seeing you the next time you are in Regina.

"Great breakfast "

5
20/10/2016

We came to Regina for some relaxation and this hotel helped in being part of it. It's a great new clean facility. Enjoyed the hot pool, our room and a great breakfast. Certainly would recommend this location to other travelers.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for staying with us and taking the time to review our hotel we love hearing from our guest. The pool hot tub, waterslide and swirl pool are always a fun time, and we are glad to hear you were able to take advantage of them. Our staff work hard to ensure that very guest has a great experience when in the hotel. We look forward to seeing you the next time you are in Regina.

"Great Stay"

5
20/10/2016

We were on our way home from a 3 week vacation and have stayed at Best Westerns quite often. We really enjoyed our stay at the Eastgate Inn & Suites, it is very new, clean and very comfortable. We stayed here one night and found the staff to be very friendly and accommodating and the location is close to the highway and restaurants.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our hotel. I am thrilled you enjoyed you stay with us and chose Best Western during your vacations. Our staff work to ensure that every guest has a great stay every time you stay with us. The east end is still expanding with new restaurants and shopping you can find all you need a short distance from the hotel. Thank you again for spending part of your vacation with us and we look forward to seeing you in the future.

"Poor reception"

3
17/10/2016

Checking in was a horrible experience, very rude staff and not knowledgeable in their own systems. The room and hotel were good and what you would expect of Best Western. It would be nice if there were more restaurant within walking distance.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations at check in. The staff member that was working that evening has been spoke to in regards to your check in and I ensure you this is not acceptable. I am glad to hear you were able to enjoy the rest of your stay with us. I hope you would give us another opportunity to exceed your expectations. Thank you for taking the time to review our hotel.

"Nice"

4
16/10/2016

I stayed here in august for a business trip. It was in a good location, It was clean and comfortable everyone was friendly, the bed was nice. I would recommend this hotel to people and stay here again.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for staying with us during your last trip to Regina. We are glad that you like our rooms and décor. The rooms are equipped with modern furniture, and comfortable bed. Some of rooms are equipped with full kitchen and includes everything that you may need. That makes our long term guest's life easier and those who wish to make meal in the room. Thank you for reviewing our hotel. It helps us improve a lot. We hoping to see you again.

"Great Hotel"

5
15/10/2016

We stayed here with our family in October. The Front Desk Staff were extremely friendly, the rooms were clean and spacious, and breakfast was plentiful. There was a pool area as well which was a hit with the kids. Located on the east side of Regina, with lots of stores and restaurants close by.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We love to hear from our guests. Our staff will be thrilled to read your review, and work had to keep the hotel looking amazing. Our waterslide, Mushroom, and swirl pool are always a hit with kids of all ages, as well as the kids at heart. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina.

"travelling east"

4
14/10/2016

Once again Best Western does not let me down. This hotel is on the east side and very easy to get to. A lot of very good places to eat within a few blocks. Also lots of shopping in this area. We checked in with no problems and the front desk staff was great. Room was very clean . We stayed 2 nights , the breakfast room was very clean and staff there was really good. this hotel had a #1 rating on trip advisor in Regina and for good reason. They have earned it.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for staying with us. I am glad to hear that we did not let you down. We are on the east end of Regina, block away from HWY 1 making the travelers to enter onto highways without waiting on the city traffic. There are some restaurants are in walking distance and many are in 5 to 10 minute driving which gives our guests a wide option to choose from. Our front desk staffs are well trained and prepared to make the check in effective and quick, with professional and friendly attitude. Housekeeping and breakfast staffs works harder to keep the area clean and tidy. We have 2 rooms on the corner on each floor which has 2 windows making the room unique from all other rooms. We are really glad to hear that you enjoyed your stay with us and we looking forward to have you staying with us. Thank you for staying at Best Western Plus Eastgate Inn and Suites

"Great Stay"

4
03/10/2016

Qucik holiday weekend with my elderly mother and my wife. Hotel was professional and accommodating. Made my life much easier for the weekend. Great hotel staff and love their attitudes. Thanks Hotel Staff

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Hope you had a wonderful holiday weekend with your family. We always work harder to accommodate our guests and guest's special needs and request. Our staffs will be excited to see your positive review. We look forward to have you staying with us again when you visit Regina. Thank you

"A Bit Out of the Way but worth it!"

4
27/09/2016

First time staying at the Eastgate Best Western Plus and we were not disappointed. The room was quite spacious and nicely decorated. It was a quite room at the end of a hallway. Comfy beds. We would certainly stay there again!

"Except for initial front desk service hotel is near perfect"

5
27/09/2016

We arrived to an unoccupied front desk and the person responsible saw us and appeared to duck into an office to continue a conversation. Not good but eventually we got service and the hotel turned out to be one of the better ones. Well maintained hotel,, quiet, clean, comfortable room. Everything was in great shape and functional. I have been on better rooms but this had nothing to complain about.

"No Complaints Here!"

4
25/09/2016

This was a very nice hotel. It must be quite new, as all the furnishings and decor were very up-to-date. My room was spotlessly clean and had a good array of amenities. The free breakfast was the best I've ever seen because of the wide variety of foods available, including a "make your own waffle" bar, which the kids loved, plus scrambled eggs, assorted meats, several cold cereals, oatmeal, pastries and muffins, yogurt, fruit, coffee, and an assortment of teas. The staff in the breakfast room were very cordial and helpful. I asked for gluten-free bread, which they happily provided and toasted for me in a toaster they reserve for gluten-free products only, which is really important for those of us with gluten intolerance or celiac. The pool area was nice. Just one small, winding slide, but definitely good for a 5 and 6 year-old. The circular pool was also fun - very unique. (The water flows in one direction, so you can float with it in a circle, or you can walk against it for a nice little workout.) The staff at the front desk were also very friendly and professional. Check-in and check-out were both done efficiently. I wouldn't hesitate to stay there again.

"Everything top-notch"

5
24/09/2016

What a pleasure to stay at a hotel with thoroughly professional staff; fresh, classy furnishings; and an appealing breakfast spread! Desk staff gave us a spacious corner room that went beyond fulfilling my request for a quiet location. Breakfast was exceptional, with a generous array of condiments & add-ons not usually seen on our cross-country trips. Not a single thing was sub-par.

"Great stay in Regina"

5
20/09/2016

We were previously in Saskatoon and were told that Regina was not a pleasant place to stay. This Best Western exceeded our expectations. This Best Western was located in what seemed to be a new location. There were many new hotels and businesses in the area. There was a lot to choose from in the area. This Best Western is exactly what was expected. Excellent!

"Beautiful modern hotel"

5
17/09/2016

very nice décor, comfortable bed and quiet room. We had a king room and it was spacious and well laid out. We had a kitchenette and it was fully equipped with everything we needed as far as cutlery and china was concerned. A teapot would have been nice to include but otherwise the room was great.

"Great place to stay"

5
15/09/2016

Every time I am in Regina I stay at this hotel. It is close to many amenities and provides easy access. The hotel is clean and well kept and is relatively new. Great breakfasts are provided and the internet is decent.

"So friendly, clean"

5
13/09/2016

Stayed one night because of the marathon in Regina. Clean, comfy, friendly. Pool was nice but waaaayy too much chlorine, our eyes were hurting from it! Other than that, NO complaints. Hot breakfast was great, coffee amazing.

"Very Impressive Room"

5
11/09/2016

We always stay at Best Western Hotels. This one in particular had a wonderful room that was fully equipped with even a dishwasher - wow. Very clean and comfortable. Would stay here again and would definitely recommend to anyone wanting a great hotel experience.

"As Always, Continues to Show Why It Is a Number One Selection"

5
10/09/2016

The check in went fast and the front desk staff very engaging. The hotel is close to shopping and restaurants. It is located right off the Trans Canada. The room was exceptionally clean. The breakfast bar well stocked. There is ample parking. The internet worked flawlessly. This hotel is great for either the business traveller or family on vacation.

"Regina Stay"

4
09/09/2016

Very nice hotel, new clean, attentive staff. I would definitely stay there again. Breakfast was included which was fine, a good choice of items. Room was very spacious and had all items needed like a hair dryer, ironing board and iron.

"LOTS OF EXTRAS HERE"

5
08/09/2016

This hotel has lots of extras in the room, a pool, an awesome hot breakfast and a "doggy bag" for your furry family member. The rooms are more spacious than most in the price range. We would definitely seek out Best Western Plus on future trips.

"Revisit"

5
07/09/2016

Going to football game in Regina we immediately booked our stay at this hotel. Since our last visit the facility, service, staff and breakfast service has maintained its excellent quality. I highly recommend this hotel to everyone

"Very Nice!"

5
07/09/2016

Nice clean hotel, comfortable beds. Stayed here for one night while in town for an event. Very good breakfast, very friendly staff....simply a good place to stay when visiting Regina! Enjoyed the convenience of the little store in the lobby!

"Very Clean Quiet Newer Hotel!"

5
07/09/2016

Quiet Hotel, East side close to major stores, malls, Tim Horton's near by, great breakfast options was extremely busy as the Riders played the Labour Day Classic! Clean rooms, new hotel 3 years old. Will stay here again, and booked to stay already!

"Very nice hotel!"

5
05/09/2016

The Best Western Plus Eastgate Inn is a nice hotel on the eastern fringe of the city of Regina, Saskatchewan. It is just removed enough from the city, but allows for driving access to anywhere in Regina within a half hour range. Downtown is about a 15 minute drive. There is a small shopping area across the street from the hotel and restaurants are within a 10 minute walk. We were a little apprehensive about our room being next to the elevator but we did not hear a sound throughout the night. The room itself was very large, with 2 queen beds, a fridge, microwave and coffee maker. The hot breakfast in the morning was very good, with a selection of cereals, make your own waffles/pancakes, muffins, yogurt, fruit, sausages, eggs, juice and coffee. I would recommend staying at this hotel and will probably stay here the next time we are in Regina.

"Surprise stay for family"

5
05/09/2016

Stayed at BW Eastgate for the long weekend in Sept. I am not used to East Regina, but was surprised by the great location for shopping, restaurants etc. Everything was quite easy to find from our hotel. Hotel staff were amazing, room was great, breakfast was filled with selection.

"Nice standard BW room; poor ventilation system"

4
04/09/2016

Room of standard good BW quality. Desk staff at checkin very helpful in finding a convenient place to park a car with a trailer. Good hot breakfast. Room 101: as George Orwell warned, don't go there! At the end of the hall outside Room 101, there is a very loud air fan/pump, so loud that it fills the room with noise. Also, when the bathroom light/fan couple is turned on in the room, there is an enormous noise, such that we couldn't use the light in the bathroom. No reason to call the motel a "Plus" for these noise reasons.

"RATING 10/10"

5
28/08/2016

This hotel offers everything you could need. It is close to the Hwy#1, shopping & restaurants. If you are travelling with your children the pool is very good. As an adult we enjoyed the hot tub and the cleanliness of the pool area. The rooms are very nice, offering wifi, mini fridge, microwave, coffeemaker, flatscreen TV and a/c. Why spend $ going out for breakfast this hotel offers everything you could want and tastes good.

"Best hotel in the province"

5
27/08/2016

Quiet, great parking and easy access to all areas of the city. Great staff, easy access to rooms and great breakfast. Pool and fitness center is very nice and internet access is quick and easy. Super place to stay. .

"Nice little hotel"

4
26/08/2016

We were on our way to Regina a needed a hotel room. Booked in at this Best Western as we were traveling. Arrived at the hotel and friendly staff were there to assist us. The hotel lobby was very clean and inviting. We arrived in our room and it was better then I anticipated. Nice and roomy with good air quality. Definitely very inviting?? I would stay again!

"My family and I would never stay here again n'or recommend it."

1
25/08/2016

We stayed in the King Suite on the third floor with my family. We have three younger children. Upon checking in I was greeted by the front desk agent who advised our room wasn't ready as we arrived one hour early prior to the designated check in which is understandable. She told me she'd check with housekeeping to see how long it'll take to get the room cleaned and report back to me. So I waited in the hotel lobby. Minutes passed and I can hear her conversation with her colleague about evening plans etc and that she was done her shift. I noticed her leave without updating me. Therefore, I checked with another front desk agent and I explained that I was waiting for housekeeping to call the front desk back regarding a time. He lifted the phone but noticed two of the housekeeping staff sitting in the breakfast area having a conversation. He approached and spoke to them and the housekeepers went into the elevator. He advised me that the housekeepers went up to check. They could've simply told me to just come back at 4pm but they kept telling me that they'd let me know how long it'll take. I then waited in the lobby again and by this time 20 minutes passed without me hearing how long it'll take for the room to be cleaned. The gentleman apologized and said, "Sorry I didn't understand what you were asking." I looked at him confused and thought how did I not make myself clear? I reported that I'll just come back at 4pm. I left that place already feeling that the customer service was questionable. We checked in at 4pm. Once we walked into our room to finally settle in, five minutes later the smoke alarm went off in our room. There was no smoke in site and nothing suggestive to set it off. We paged the front desk and maintenance was up in a few minutes. He checked and advised us everything should be good. I didn't mind the alarm going off the first time as I thought it might've just been a mishap. BUT we were all woken up at 2:30 a.m. to the same problem, the sound of the smoke alarm. Can you imagine three young kids being woken up abruptly at 2:30 a.m.? Clearly, my kids were scared my husband and I were even wondering what was going on. We paged the front desk and this time, two guys came up. A security guard and another gentleman came into check. They didn't see a reason why it would go off and suggested to us that they will talk to the front desk and see if they can cut us a deal for our stay. I also noted that I was woken up at 11:30 p.m. hearing a faint alarm going off outside of our room but I didn't report that incident to the front desk. Instead I explained it to the guys that came up and I asked if they've had this issue before. One of them advised that it was an issue in the past but thought it's been resolved. It took awhile for all of us to fall back asleep. It's not easy getting kids back to bed when they're scared and wide awake. We had a long drive ahead of us the next morning and we didn't sleep well. On check out, we spoke to the front desk agent who advised our credit card was charged the full amount. We asked why and explained our situation and what had happened overnight. He then checked in the system saying, "He didn't hear of any issues overnight and there is no report of what happened." By this time, I was upset. Our alarm went off twice in the room and no one knows about it? I found no one is communicating in this hotel and that the staff will say one thing but not fall through with it. My husband and I asked to speak to the manager and the front desk agent went into a room and within seconds came back asking for our credit card. He refunded us for the full amount. Offering me extra bonus points which the front desk agent offered will not compensate for what just transpired during our stay at this location. I've stayed in other Best Western's and never had an issue. The customer service at this location was definitely lacking. The manager did not come to talk to us although we requested to speak to him or her. I'm thankful they refunded my credit card but we will not stay at BestWestern Plus Easgate Inn in Regina, SK again, n'or will I recommend it to others.

"Super Hotel"

5
23/08/2016

This hotel obviously has incredible management. We were thrilled with a very clean room, pool area, breakfast spot, lobby etc, etc. All staff were really friendly, helpful and very happy, and do everything they can to be accommodating to our needs. It has great access to highway, shopping, food. This has definitely become our favourite stopping spot while travelling from Alberta to Ontario and back every year. Thank-you!!

"regina eastgate"

5
20/08/2016

Very nice hotel with easy access to the trans canada. Lots of food and shopping choices close by. The rooms are very comfortable and the staff is great.I would definetly stay here again. The pool and hot tub are always a nice bonus at the end of the day.

"great location"

5
20/08/2016

very good location close to the shopping have stayed here many times and will continue to use this as my hotel in Regina. Pool and slide are great for the kids. The breakfast is very good but do not have the pancakes in the new machine there are very chewy.

"Great spot"

4
13/08/2016

We decided to stay here as it was rated number one by Trip Advisor. We found the hotel quiet, comfortable, and very quiet. The location is excellent as we were on the way to Winnipeg. We've stayed at the Hampton next door which is also good. I guess price and availability would be the determining factor for picking between the two.

"Great place for a stopover"

3
12/08/2016

Good location on outskirts of town. Hotel is close to shopping and dining. New, clean with great pool area. Chlorine in hot tube was excessive. Desk staff friendly and accommodating. Breakfast was fantastic although the pounding coming from the fitness room directly above it is annoying. Room was modern with very comfy bed.

"Very nice hotel"

4
11/08/2016

We stayed from August 3-5. Front desk staff were very friendly and accommodating. The pool was very clean and awesome for kids. It has a smaller water slide which is great for toddlers. Also has a "whirly pool" type thing, which was a lot of fun. We had a two queen room which was really clean and had a full kitchen. The breakfast was awesome...you actually knew what kind of meat you were eating. Would definitely stay here again.

"Very CLEAN"

4
08/08/2016

This hotel was very clean and nice. The hotel is fairly new and is in very good shape. The rooms are clean, attractive and comfortable. The breakfast room is much nicer than others we have visited lately. Our only issue was that our pet friendly room was right beside the electrical room so it was quite loud during the night. The room itself was nice, though.

"Great place for new years party"

5
07/08/2016

We have been going here for 4 years on new years eve with the kids great place we rent the common room and have a great time staff is very accommodating prices are good sometimes we stay for a second night even though I can see my house from the hotel

"Beautiful Hotel"

5
07/08/2016

Very clean, beautiful hotel. Pool is awesome for all ages. My kids had a great time in pool. Room was large. Would definately stay here again! Staff was polite and easy to talk to. Quick to get you on your way!

"#1 Choice for Regina, again!"

5
02/08/2016

Stayed here before, Back again and was not disappointed. Of-course the room was clean and comfortable, staff was open and pleasant towards our needs. The pool was over run by children having a wild time, very noisy, so we skipped it this time. Just one of those times to enjoy the pool but was too tired from a long travel day. Thanks Richard for going beyond what would be expected, you made our experience that much more special. Planning to return soon.

"Modern clean rooms with fantastic facilities"

4
01/08/2016

Stayed at this property for one night on a trans-Canada road trip. We decided to stay here based upon the positive TA reviews. We were provided with a pet friendly room on the first floor. The hotel looks very new, the room was clean and very modern with high-end furnishings and finishes. The pool area was superb with a waterslide, large hot tub, and current pool. Breakfast in the morning was nice and all staff we had contact with were friendly. The hotel is located just off the trans-Canada hwy, please note that the hotel is not downtown and it did not appear that many restaurants were within a close proximity. I would recommend this hotel to others who are traveling through Regina and need a nice place to stay for a night or two.

"Leisure"

5
31/07/2016

Excellent Hotel Stay. Pet friendly! We stayed here for 3 nights with our kids and dog. Hotel room was roomy, very clean and modern. The mattresses were excellent. The breakfast was typical best western- a variety of options, perfect! The staff were also top notch. The overall cleanliness of the hotel was a 5 star??.

"A comfy bed not far from home"

4
29/07/2016

We really enjoyed our stay at this hotel. We were greeted by a friendly and extremely helpful front desk staff. Our room was more than spacious and the beds were very comfortable. We enjoyed the pool, hot tub and waterslide. In the morning we took advantage of the complimentary breakfast, very pleased with the quality and selection available as well as the fact that you could have breakfast until 10:00 AM.. Someone was thinking of people with families! Great location for travelers as well as the day trippers like ourselves. We will definitely be back!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our hotel. Our guest comfort is the number one priority. Are rooms are spacious with everything you can need. Our staff go above and beyond for all guest from the moment you arrive to the moment you head out. Breakfast is open early for the early bird at 6am but also for those who like to sleep in. Thank you again for taking the time to review our hotel and we look forward to seeing you the next time you are Regina.

"Very nice!"

5
27/07/2016

Front desk was very friendly and welcoming. Room was very large! More importantly it was clean, modern and comfortable. Quiet area of town and convenient off of the Trans Canada Hwy. Breakfast had some hot and cold food, nothing fancy but enough to start your day. There was a worker in that morning looking after the food etc and she was super pleasant to those of us using the breakfast room. This is the only place where I will stay in the future...and free WIFI

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Our staff love hearing from guests and their experience in our hotel. Our breakfast staff will be honored that they were mentioned in your trip advisor review. Our staff is a hard working crew that keep our hotel looking great. Thank you for your future business and we look forward to seeing you the in the near future.

"relaxing"

4
25/07/2016

hotel staff very friendly and courteous.first appearance very good with lots of parking a little hard to access from the highway. but the rooms were very clean and comfortable,very modern.they have swimming pool exercise room as well as a very good continental breakfast.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your great review. Our pool, hot tub, swirl pool and water slide are open 7am-10pm, fitness room 6am-10pm and breakfast is 6am-10am. We have a wide selection of items and I am glad you enjoyed breakfast and your stay. We look forward to seeing you the next time you are in Regina.

"Noisy Vibrations"

3
22/07/2016

Nice new hotel. The room was great. However, there was a loud vibration that destroyed the sleeping comfort. Didn't sleep well. Could be the HVAC system. Even while walking down the first floor halfway, I could fell the vibration when I touched the walls. NOT GOOD. Too bad, because the rest was great. I won't be staying there again.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you taking the time to review our hotel. Since your review we concluded it was our water pressure pump that was causing the vibrations in your room. I do apologize that you did not have a good night rest and hope you will give us another opportunity to serve you. Again we apologize that you did not have a good night rest and hope you would give us another opertunity the next time you are in Regina

"Fantastic Stay"

5
16/07/2016

From the first moment at check in until check out the next morning, the staff, rooms, breakfast and everything in between was fantastic. Would definitely stay here again and will highly recommend. Free wifi, pool for the kids, a hot breakfast buffet. All were fantastic.

"Amazing Stay"

5
14/07/2016

My husband and I stayed here while visiting family close by. The room was spacious and very clean. The whole hotel was incredibly clean. The breakfast was very good, the hot tub was clean and a nice temperature, the staff very friendly and helpful. We will definitely stay here again and recommend it to others.

"Continues to be Top Notch"

5
13/07/2016

This is my second visit to the BW Plus Eastgate Inn. The quality of the stay continues to be top notch, with very comfy beds to a great breakfast, The property is relatively new and is well maintained. The stay was marred somewhat by very noisy neighbours above but Ethan at the front desk was finally able to resolve the issue after it became apparent the guests had no intention of decreasing the noise, even after a visit from security! A move to an another room close by, solved the issue. The breakfast has improved since my last stay with more items being added to the selection. As there was a lacrosse tournament in town, the young athletes were pretty much front and centre for the breakfast but everyone was able to get their breakfast eventually :o) For my purpose the hotel is well situated and continues to be a property to which I look forward to returning.

"If you're tried of the road, stay here"

5
11/07/2016

The rooms are clean, spacious, and the beds comfortable. It's far enough off the highway to make it quiet. The breakfast provides variety of choices and fresh fruit. The staff is friendly and helpful. We enjoyed our overnight stay.

"Good value, clean and allows pets"

4
10/07/2016

Great place to stop on a drive across Canada, kids loved the pool, dog was welcome in the room and adults used the fitness room. The staff was friendly and helpful, the room was clean and the morning breakfast was pretty good. Kids especially liked the waffle bar.

"Couldn't ask for anything more"

5
07/07/2016

5+ rating on this one. Everything from the exterior to interior, room comfort, decor, quality of rest .... Definitely A+. Really wasn't expecting this kind of quality but was extremely pleased. Located off of TransCanada and close to many amenities. Highly recommend this BW.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your great review of our hotel. We encourage guest to let us know what they like so we can keep doing it, as well as what they would like to see. We are thrilled you enjoyed every aspect of the hotel. Our staff work hard to make sure our hotel stays looking beautiful for every guest. Thank you again and we look forward to seeing you the next time you are in Regina.

"Quiet getaway "

4
26/06/2016

Very friendly and helpful staff. Room was spacious , comfortable and clean. Got the handicapped room and fell in love with the walk in shower! Great variety in continental breakfast. Only issue was ice maker started making ice at 4am with a shared wall, so make sure your room goes not share a wall with an ice machine. Or they should set the ice maker to kick in during day time hours.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for the kind review. We are thrilled to hear you enjoyed the wheelchair accessible room. It is a room that has plenty of space with just 1 queen bed and a big bathroom with the walk in shower. I do apologize that someone was using the ice machine just outside the room so early in the morning. We look forward to seeing you the next time you are in Regina

"Beautiful restful stay"

5
23/06/2016

This hotel is a favorite of ours, and we always enjoy this stopover going across the Prairies. The place is spotless and the rooms are spacious and comfortable. Breakfast was terrific. They have all the amenities (pool, fitness, etc) that you would want. The location is perfect for us, halfway between sets of grandchildren.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our hotel. We love to hear about our guests experiences. We are pleased you enjoy and that we are one of your favorite hotels. We are glad we can be a meeting point for family. We look forward to seeing you the next time you are in Regina.

"Regina Best Western"

5
20/06/2016

The staff at this hotel were exceptional. Very pleasant, professional, & helpful. The shuttle service to and from the Regina Agricultural Farm show was so helpful as well. It is located on a main Regina street which made it easy to find.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel, and are happy you enjoyed you stay with us during a busy time in Regina. The shuttle service to Farm Progress is in thanks to our DMP (Destination Marketing Program) The fund from this program go back into additional services such as shuttles to and from Farm Progress, Agrobission, and Craven Country Jamboree, as well as help promote Regina. Thank you again for Staying with us and we look forward to seeing you the next time you are in Regina.

"Fantastic "

5
19/06/2016

The hotel is in a great location with numerous stores and restaurants to nearby; the room was immaculately clean -- overall we found the hotel provided fantastic value. Will definitely stay here in the future when visiting Regina.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our hotel. The east end of Regina continue to grow with more stores and restaurants. Our housekeeping department works incredibly hard to ensure that all rooms are immaculate. We look forward to seeing you the next time you are in Regina.

"Perfect spot for business and local travel"

5
18/06/2016

Ideally located to many amenities and easy travel to all parts of the city. Hotel is very clean, quiet and new. The pool is excellent and well maintained. The breakfast was better than going to a restaurant. Easy check in and out and hotel employees exceptionally helpful and happy.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your kind review. We have been open now 3.5 years and continue to maintain high standards in our hotel. We are thrilled you enjoyed your stay with us and look forward to seeing you the next time your are in Regina.

"Great Facility and Value"

5
10/06/2016

Wonderful newer hotel, friendly staff, quick check in and check out. Spacious room with comfortable bed and pillows. The complementary breakfast is above average in choices. If you are in Regina on business its a great place to stay and good value.

"Great Property"

5
08/06/2016

This hotel opened in 2013 but looks like it just opened last week. The manager was very helpful and friendly. Staff was the same on check in and check out. Our room was on a quite floor as there was a young base ball team staying for the weekend. We never heard a peep. The breakfast was the usual Best Western fare, with lots of variety hot and cold. Very good. We will stay there again if we are in Regina for sure.

"Restful in Redgina"

5
06/06/2016

Bob was very accommodating upon check in and making reservations for the next night's stay further along our route.. He suggested a wonderful restaurant, just a few minutes walk from the hotel, Brown's. Have the chicken tacos, a flavorful twist to the regular taco, one of the best I've had, and friendly waitstaff. Our room was clean and comfortable with abundant amenities and comfy bed. We especially liked the individual, bright, reading lights on each side of the bed. There was a nice and varied breakfast selection. A very busy place in the morning!

"Nice Stay, friendly staff"

5
01/06/2016

I stayed at the Best Western Plus as I was passing through Regina, and I would certainly return! The front desk staff were very welcoming upon check-in and check out and even provided a little treat bag to my dog! The pet friendly room was easily accessible on the first floor and was very spacious and clean. I was impressed with how new the hotel was and with how modern the hotel looked. I noticed a giant water slide connected to the pool but did not have to chance to try it out. The complimentary breakfast was a step above other hotels and offered a vast selection of waffles, cereals and omelettes/sausages. The wifi was quick and parking was free, as well they accommodated my request for an hour later check out without complaint. If I return to Regina I would definitely return to this location.

"Definitely recommended"

5
25/05/2016

Hotel was very clean. The staff were helpful and friendly. The location if convenient when travelling. There are a number of restaurants close to the hotel, the breakfast at the hotel was good and staff even offered to pack a breakfast if we needed to leave before the restaurant opened.

"Busy Weekend, Great Stay!"

4
24/05/2016

We were there to visit family so spent little time in hotel. Noted that 2 large groups of youth and families were present at hotel, and they allowed them extra room for a late night snack which was very rewarding to see the hotel care about these teams and their families. Room was great, close to door and on ground floor as requested due to walking issues. Very considerate staff.

"Wonderful staff"

5
21/05/2016

The staff are fantastic! So helpful, I needed some business papers scanned and emailed, and when the business centres scanner wouldn't work they scanned my sheets for me and emailed them to me. The breakfasts offer a wide variety of options to suit most diets. The room was always cleaned and perfect when I returned from work each day. I really have no complaints about this place. Definitely one of my favourites and I've been in a lot of hotels through work.

"Last minute overnight stay"

5
18/05/2016

We stopped in on the 13th of May and tired from a long drive from Calgary, heading to see family in Manitobia - Bruce and Justin were shinning stars!! Cannot say enough nice things about them!! Thank you both for going out of your way to make our stay an enjoyable one!

"Great Stay"

5
18/05/2016

I reviewed this property about a year and half ago and had some small issues with my stay regarding water pressure and didn't feel it was right to give a 5 star rating at that time. I stayed here again just recently and I felt like I should adjust my opinion of this hotel and give it the 5 star I feel it now deserves. I spend somewhere close to 60 nights a year in hotels for work, and I can't tell you the last time that I slept like I did here in a hotel. Then the part that made me want to write a new review is that the water pressure issue has been fixed, the shower in the morning was hot and had great pressure. To the staff at the BW Eastgate, I'll see you the next time I am in Regina.

"convenient location"

5
11/05/2016

Great hotel right off highway 1, close to major shopping and a good selection of restaurants. Nice big rooms, very clean and well furnished. The beds and pillows are great. Staff is very friendly and helpful

"Good Bet in East Regina"

4
10/05/2016

Nice new hotel in east Regina. Location convenient for highway access. Better than average lobby for this price range. Breakfast room smaller than usual and pretty busy . In this case bigger would be better. Rooms a nice size if somewhat bland. All in all a good choice if traveling through.

"Nice hotel - meets BW standards fully"

5
05/05/2016

Nicely set up lobby and friendly staff on check-in and out. Breakfast was standard fare but good quality. Coffee not to my liking but lots of places to choose from in the city. Room was very nice and comfortable. Pillow top bed with nice sheets. Quiet area but close to the Hwy #1 still.

"Stayed with Pets"

5
01/05/2016

We stayed for 3 days when our rental wasn't ready yet. We had our cat and dog with us. The staff were very nice and gave us some treat bags for both pets which was nice. The area is fairly quite and there's lots of grassy spots out back for walks with the dog. Room was great, and the WiFi was good and free. We would definitely stay there again.

"Excellent Hotel"

5
28/04/2016

We came to Regina to attend a wedding. While here we decided to stayed here for the night and we were greatly impressed. The hotel was very clean and the beds were comfortable. The complimentary breakfast was well stocked with a good variety of food. We would definitely stay here again when we come back to Regina.

"Huge Room"

5
25/04/2016

I'm currently staying in the Hotel and I will say this I have and am being treated excellent! The room is awesome and for those who need it- it is wheelchair accessible in all regards. The Hotel has everything you could need and is cheaper than the surrounding accommodations. I would definitely recommend this Hotel

"Great Place to Stay!"

5
25/04/2016

We enjoyed this place very much! Everything was awesome. Room was very large and comfortable. We would for sure stay here again. The place was very clean and well kept up. Pool area was also very nice, warm towels were a treat! Chlorine smell was alittle strong, but after awhile you got used to it. There are a lot of restaurants and shopping in the area. Great place to sleep, rest and enjoy.

"Spent 3 nights"

4
21/04/2016

Clean room, great pool and breakfast was abve expectations. Will definitely consider this motel for future trips. Staff was very helpful helpful, lots of parking (free) and easy to access all parts of Regina.

"Great stay! "

5
20/04/2016

Very nice and clean. There was plenty of parking and close to restaurants. Staff were very friendly. Room was clean and smelled fresh with lots of towels! The only complaint I would have is the refrigerator was a tad noisy but that was pretty much it.

"Clean but small rooms"

3
19/04/2016

Stayed here for a night on a recent trip to Regina. First impression was it is a nice fairly new hotel, clean modern looking. Second impression is the staff appeared to want to be anywhere but where they were. Never have I seem a crew of more miserable staff than here. Maybe I caught them on a bad day?? the room itself was nice but extremely small which normally is not a big deal for a one night stay except I was in a suite which is actually not a suite. Most single rooms in other hotels are far bigger than this so called suite was so I would not recommend spending extra money on one when a regular room is the same thing.

"Good Stay"

5
19/04/2016

This Best Western was clean and modern. The room was quiet and had ample space, and the staff were accommodating and kind. There was also available space to park an over sized vehicle on a wide low traffic volume side road beside the hotel. I'd definitely stay here again

"Great stay!"

5
18/04/2016

We took a mini family vacation and had a blast! Room was great and my girls had a blast at the pool! The front staff even gave my girls a treat bag when they got to the hotel! Excellent staff! Always a pleasure staying here!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your review. Family vacations are the best. We are thrilled your girls had a blast in the pool. We do try to give all the kids a little something extra at check in to make them feel special. Thank you for staying with and we look forward to see you and your family again soon.

"Good family hotel"

4
17/04/2016

We will come back to this hotel again. The rooms were clean and the beds were comfortable. The kids loved the pool and the water slide. The pool area was clean. The breakfast had a good variety, was clean and well attended. Although the seating area was small and cramped. A great hotel for a family stay.

"Good quick stay"

4
09/04/2016

friendly staff. good room. hot breakfast but eggs were suspect and ham was ok. didn't use pool but looks quite nice. was across from elevator but didn't hear anything from it all night. kdfafajskdjfajsdkjfl;ajsdj

"Quiet, comfortable stay"

4
07/04/2016

Our company travel associate chose this hotel for us to stay in for the week. The Best Western Plus Eastgate is modern and clean. I had a large room with kitchenette that made the stay nice. The beds are comfortable, and the hotel quiet. I looked out at night to see a parking lot full of trucks and cars, but no noise level whatsoever in a full hotel. The front desk staff were friendly, and the hotel is located in an easily accessible area close to grocery stores, Tim Hortons, and a nice GoodLife Fitness gym. Good area about 20 minutes from airport.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property. We love hearing from our guest that have made us their home away from home. We are thrilled you were able to take advantage of our kitchenette rooms. Thank you again for your review and we look forward to seeing you the next time you are in Regina.

"Great hotel in Regina"

5
06/04/2016

Great staff and decent breakfast. The staff is very friendly and the hotel is modern and the beds are very comfy! I would definitely recommend this hotel for anyone staying in Regina for business or pleasure.

"Weekly visits!!!"

4
04/04/2016

The Best Western Plus Eastgate is where I stay on my weekly visits to Regina. Overall it's a very consistent place although I usually only sleep here. Beds are comfortable and they keep the place clean. The maid service could be improved a bit just with little things like replenishing the glasses in the rooms, it's a bit annoying getting home after a long day just to have to turn around to go to the lobby to get some because they weren't replaced. I know, I know, first world problems, I'm just saying. The only other thing I usually encounter is a lot of the rooms the sinks don't drain very well, they fill up fast and the water just sits there. They offer a free hot breakfast as well which I don't take advantage of but should. I was there last week and they told me they were adding some items to improve the selection. There is also a pool and hot tub to take advantage of. It's usually pretty quiet in there so a nice evening soak can be called for. I would definitely recommend staying here though as the staff are quite friendly as well.

"Lousy Coffee & Wi-Fi Service"

3
04/04/2016

Don't expect a good cup of coffee in the morning with your complementary breakfast. The coffee is not fresh brewed as it ought to be. It's a coffee machine that mixes either powder or syrop with hot water for coffee. Push the button! The hot meal is good and varies morning to morning. Wi-Fi couldn't keep up. I tried watcfhing a movie and regular TV shows on my tablet and the Wi-Fi couldn't support it. The refresh rate, buffer what ever it was just wasn't strong/powerful enough to let me watch the shows. It kept stopping, re-starting, stopping, and re-starting, got frustrated and gave up trying to watch my shows.

"Nice Staff!"

4
04/04/2016

The staff was very helpful for me to stay at this location :) Hard to spot off the highway tho...but it was very clean :) The breakfast down in the lobby was made fresh n hot. I would recommend this spot to anyone who is coming to Regina.

"Great Place to Stop for the Night"

4
16/03/2016

My fiancée and I stayed here on a road trip from Kelowna to Winnipeg. I travel for work and my chain of choice is Best Western. Typically I'm used to really good customer service upon check in. The young lady who checked us in seemed to rush us along a bit, and almost seemed annoyed. None the less, the hotel itself is great. Clean, newer, and a great breakfast, can't go wrong with a waffle maker. We would stay again.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property. I am happy to hear that you have made Best Western your chain of choice when you travel. I apologize if your front desk agent came across annoyed and was rushing you. I will speak with all our front desk agents. I am glad you enjoyed your stay with us and our make your own waffle. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina.

"Great Hotel"

5
13/03/2016

Best family hotel in Regina. We live a couple hours out of Regina and come here once a month for a get away. Great pool, great rooms and friendly staff. The location is close to big box store shopping and a variety of restaurants. We will keep returning!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property. We love hearing from our guest. It sounds like you were able to take advantage of all our hotel has to offer, as well as the surrounding area that continues to grow. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina.

"pleasent"

4
07/03/2016

The hotel was good, clean ,quiet. The pool is away from the rooms so you do not hear the pool noise. The breakfast was very good and hot. The reception was great as the lady was the only one on at the time of my check in and she handled the phone ,guests and my check in professionally .

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property. We enjoy hearing from our guest. Our pool is off the lobby which keeps our room quiet. We are glad you enjoyed our hot breakfast egg, ham or sausage or make your own waffle is a great way to start the day. Thank you again for taking the time to review our property and we look forward to seeing you the next time you are in Regina.

"Very nice"

4
07/03/2016

We had a very nice room. The kids had fun at the waterslide and pool. The staff was helpful when we used a convention room for a family reunion. Overall, my family and the families who came in for the reunion had a very enjoyable stay.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property. We are thrilled that your kids enjoyed our pool area with the waterslide and swirl pool, and that your family reunion was a success. As well that the meeting room met all your needs. It defiantly look like a fun time was had during the weekend. We look forward to seeing you and your family the next time you are in Regina.

"It would have been great except...."

4
03/03/2016

This is one of the better BW Plus where I have stayed. Appealing and welcoming with lots of parking. The water slide /pool is an added benefit and certainly draws families to the property. The rooms are well appointed and the beds are extremely comfortable. The staff are pleasant and helpful. I only have two complaints about my stay. First, the a/c heating in the room was uncontrollable as far as the fan speed was concerned. The fan is set at high and creates a draft that makes the room drafty. As it is located next to the lounging / work area of the room, it is extremely uncomfortable trying to work at the desk with the unit running. The only way to shut it off is to unplug it but then there is no heat. The self serve breakfast is okay as long as you don't eat the pasties. In the four days I was there, the pastries only got more stale. The last day I had the muffins (should have done that the first day) Someone had dropped a large part of a muffin that trailed from the dining area to the elevators and in the hour that I was in the dining room. not one member of staff took the time to clean it up even though front desk staff and kitchen staff walked over it. If these two issues can be fixed, this would be probably the best Plus property I have visited to date.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We use all our guest feed back to improve on our facility as well as to improve our staff. I am glad to hear your found your room comfortable with the exception of the heating and cooling unit. I do apologize that you encountered some issues. The controller for the heating unit is located on the wall and has a high and low setting for the fan as well as the unit can be change to heat, cool or auto or turned off, with out having to get down and unplug it. We will continue to work with our breakfast to ensure they are checking the freshness of all pastries, and muffins daily. As well we have spoken to all staff members about being diligent in removing items off the floor in a timely manner. I ensure you this will not happen again. We appreciate you taking the time to make us aware of the issues you encounter, as well as what you enjoyed. I look forward to seeing you again the next time you are in Regina.

"Always my first choice when in Regina!"

5
03/03/2016

Always happy with the service at Best Western Plus Eastgate Inn & Suites! I love staying there as the service is great, rooms are very clean and breakfast is great! I love the express checkout as it makes checkout a breeze. Fitness center is clean and nice and cool!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property. We love hearing from our guest. We are thrilled that you loved your stay with us. We look forward to continuing to be your hotel of choice when you are in Regina.

"ok"

3
29/02/2016

All was ok except the hot tub was dirty, with grey foam all around the edges and the response from the desk was not helpful - told me it had been checked in the morning. I was happy with the room and the food was good in the morning.

"First Best Western to Disappoint"

2
27/02/2016

Service from staff was significantly lower than what we have come to expect from Best Westerns. When I brought up the concern I had with the billing I was told "Well there's nothing I can do about it now". True, but an apology was certainly in order. The breakfast was a huge disappointment. I'll be looking at other options for our next trip to Regina.

"Very comfortable, hotel close to shops and restaurants- nice for families"

5
22/02/2016

Family friendly hotel, comfortable and spacious rooms. We liked the included breakfast and although the breakfast area seems small they do open up their banquet area on weekends so that there are enough tables for everyone. We also noted that the front desk also offered small treats in the afternoon for guests (cookies or small baked goods)- a small token for their guests. Fun pool area, great for kids: Shallow area, swirl pool and small water slide. Felt comfortable with my kids playing in this pool area. Exercise room on 2nd floor was very nice too. Beds were comfortable, rooms were very nicely decorated and enough lamps in the room for sitting/reading, computer use, and reading in bed. Coffee maker in the room (which we did not need to use as coffee is available 24/7 in the breakfast area in the lobby), fridge and microwave. A spacious countertop area as well. Hotel is in the newer Eastgate area of Regina, various shopping nearby, lots of grocery stores, and tons of restaurants- both fast food, family friendly and fine dining within 5-10 min drive from hotel. If you need to walk, you can find a mexican fast food, Mediterranean wrap place, sushi buffet and a lounge/bar all within 5 min. We also loved that the hotel was very close to a Community Centre- public library and public pool. We will be back to this hotel during our next stay in Regina.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you from your review. We strive to make the hotel comfortable for all ages. I am thrilled to hear the kids loved the pool area. A home made snack is offered Sunday through Thursday during check in time. All our rooms a spacious and have a fridge and microwave in them. We are in the far east end of Regina with lots of shopping and restaurants within a very short distance, and the area continues to grow. Thank you again for your kind review and we look forward to seeing you the next time you are in Regina.

"Very jice"

5
21/02/2016

New hotel in Regina's east end. Smaller, but very tastefully decorated - feels luxurious. Speedy check-in, courteous staff and decent breakfast. They accommodated our late check out without the usual huffing and moaning we've had from other hotels. Its close to great shopping and restaurants on Victoria. Would definitely stay again.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your nice review. We are a little over 3 years old and have 4 floors. We strive to get our guest checked in fast and efficiently so they can begin to enjoy their stay will us as soon as possible. We try to accommodate all our guest request when we can and I am happy to hear that we could accommodate your late check out. We look forward to seeing you your next trip into Regina.

"Comfortable and family friendly"

5
21/02/2016

Pool was very good for our young family, waterslide was easily navigated alone by ages 5-9, and they enjoyed the swirl pool feature as well. Rooms are spacious and comfortable, breakfast was good as well.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your review. Breakfast is severed from 6am-10am daily. With a selection of hot items from egg, to ham or sausage, or make your owe waffles there is something for everyone including gluten free options. Our pool area is a great place to enjoy your evening or weekend when your staying with us. The pool ranges from .9 - 1.2 meters, which is perfect for kids. From fun under the Mushroom, to a zip down the waterslide, and around and around in the swirl pool there is fun to be had by all. Thank you again for your review and we look forward to seeing you the next time you are in Regina.

"Great Place to Stay"

5
16/02/2016

We had a family get together at the Best Western Plus Eastgate in Regina and everything was 5 star. They accommodated all of us top notch. The continental breakfast was one of the best I have experienced.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for you kind review. We love hearing from our guests. Our breakfast runs 6am-10am daily and has make your own waffles, scrambles eggs, omelets, wraps, ham or sausage with a selection of gluten free options available upon request. We are glad we could accommodate your family get together. We look forward to seeing you the next time you are in Regina.

"Excellent hotel overall"

5
16/02/2016

Room was clean, breakfast featured scrambled egg, sausage, waffles, juice, and several more items. Good TV selection, US channels are from the East Coast and the WGN is the Chicago version not the WGN America that I stuck with in the US. Hotel is close to the east end shopping centres. If you plan on using the washer and dryer, it $1.25 for each one with a loonie and quarter needed to operate the machine.

"Convenient, Clean and Comfortable"

4
11/02/2016

First, Best Western Plus Eastgate Inn and Suite is very conveniently located right off highway 1. Being from Winnipeg, when I come into Regina this is the area of town I'm visiting and after driving for 6 hours, I just want to stop and not add extra minutes to my drive before I get to relax. It's a great hotel to relax at, the beds are comfortable and the hot tub (and pool) are great. The whole building is clean, I've never had a problem. I'll certainly be back.

"Shiney and New"

4
04/02/2016

I don't know when this property opened but it still looks brand new to me. Super easy to find. It's in a little hotel cul-de-sac. I am seeing more and more of these type of hotel locations being built. The one draw back of it is that you can't really walk to any restaurants. But there are lots super close. The front desk staff was super friendly and had mini cheese cakes on the desk for the guests.YUM! My room was great. It was on the ground floor but that didn't bother me at all. It was a good size and looked great. I would love it if my room at home was as nice. Be a bit careful when you open the armoir, there's an ironing board on the back of one door and it was pretty shocking to me as I opened the door pretty quick. The shower got super hot which I like so that was great. Breakfast was exactly what you get to expect from Best Western breakfasts. Hopefully they'll still have it when you stay but right now there's a guy with a stretch limo who will drive you to the airport for $25. He also took me downtown to my supper reservation for the same price so that was nice. I'd stay here again no problem. Maybe with my kids next time as there is a water slide in the pool.

"Fine stay."

4
25/01/2016

Hotel is located outside of downtown, right on highway 1 which was convenient. Multiple hotels in this location, all looked very new. There are some places to eat and a restaurant nearby which were fine. Other than ZamZam wraps which was overpriced. Hot tub was broken upon arrival but manager seemed on top of it and it was fixed the next day. Parking lot has car plugins which was nice. Gym basically consists of a treadmill, optical, and 1 or 2 machines. Rooms were fine. Wifi was extremely slow. Continental breakfast was ok, not great, though the French lady working the kitchen there was cute and staff were helpful. Would definitely stay here again.

"Regina Best Western Plus"

5
21/01/2016

Very nice hotel. Located close to restaurants and shopping. Easy to get to especially from the East. Rooms are clean and the beds are very comfortable. Lots of pillows! The breakfast is also very good! Plenty of options!

"Great location, price, room, hotel!!"

5
17/01/2016

I stayed here for two nights the second full week of January. First impression when you arrive is the smiling, very helpful Front Desk staff! The little rice crispie cake squares sitting on the Front Desk counter were a nice greeting as well! This hotel is quite new and they have taken very good care of it. Common areas are all very clean and updated. Rooms are very clean and spacious. I had a room with two Queen size beds. The room is very big, with a bigger than normal bathroom. Good water pressure and temperature in the shower. The beds are incredible!! Very comfortable for a great night sleep. A nice firm bed with a soft, cushiony top. The comforter on the bed is also very warming and comfortable to sleep underneath! I always take my own contour pillow, so I can't speak to the pillows, but there were lots of them in the room for two beds. The free breakfast in the morning from 6- 10 AM is very good, and has a great selection of items. Coffee, hot water for tea, cold water, juice, a number of different yogurts (they are all sugar free which I do not like) breads, 4 or 5 different kinds of pastries, 6 varieties of cold cereal, hot cereal, eggs (scrambled one day, an omelette the next day) breakfast meat (ham the one day, sausage the other day), a fruit cocktail with about 4 different fruits in it, bananas, oranges, and apples. I might have left something out, but that is a pretty good spread for a free breakfast! The fitness room has 1 treadmill, 1 exercise bike, 1 elliptical, and a weight machine. Doesn't sound like a lot, but the two days I was in the fitness room, there was only 1 day that there was someone else in the room with me. For families with small children, there is a pool with a water slide and a hot tub. I didn't use it, but both evening there were adults using it, who were definitely enjoying it. There are two computers in the lobby for customers to use. I had my own laptop, and I had a hard time doing some work on my laptop because it kept kicking me off the internet at night, but in the morning it was fine. I find the price that I paid for the two nights that I spent at this hotel a very good spend for what I received. This is definitely my new "Go To" hotel to stay in Regina! Try it, you'll love it!!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your amazing review we are love hearing from our guest especially when they are able to take advantage of everything our hotel has to offer. We look forward to see you the next time you are in Regina.

"Excellent excellent customer service"

5
27/12/2015

I have never been to Regina before. I travelled here last week and was mighty impressed with the hotel in cleanliness - location in addition to the very spacious rooms. I was travelling on business and had to return last night (Boxing day). I naturally re-booked to stay over once again. I am even more impressed with my experience this second stay. My vehicle broke down and I had to have towed to the hotel. I scrambled to find a mechanic on a Sunday morning to repair my vehicle. The staff were more than generous to assist me in recommending establishments. Unfortunately no business was open. I located a mechanic to repair my alternator. What impressed me the most was the extension on my room until 5:00pm at NO CHARGE while my vehicle got repaired! I was/am stranded here and they have gone beyond the call of duty to do this for me! I arrived hungry as it was my intention to grab a bite to eat in the city when I arrived. With no wheels - I couldn't quite do that. Would you believe this hotel even has a mini store with a variety of frozen food items (pizza pops/ TV dinners ect) available for the customers. People this IS the place to stay when you are in Regina! Very affordable- excellent staff on site- pet friendly - being in the east end of the city - next to nothing for crime/vandalism. Wide variety of both hot and cold complimentary breakfast. Your stay is worry free! The building is less than 3 years old. Should my travels bring me back to Regina- I will be with out a doubt be staying at this hotel over and over again!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your great review. I am happy to hear that our staff was able to help you in locating a mechanic who could fix your vehicle. We do our best to try and accommodate the needs of our guests. Our tuck shop has a wide selection from chips and chocolate bars to frozen dinner, pizza pops, and pizzas and more Thank you again for the great review and we look forward to seeing you the next time you are in Regina.

"Three Night Stay"

5
19/12/2015

Room was very spacious / very clean, room temperature control excellent, desk was big enough to spread out my work, desk chair was very comfortable ( not the norm at many hotels ), my room was next to the elevator but never heard a thing - the basin was awkwardly far back from the front of the vanity / breakfast was very good with proteins not just carbs / coffee was too bitter to drink - had to go out for that

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property, we love hearing from our guests. I am glad to hear that the desk in the room was able to accommodate your business needs, and that the desk chair was comfortable. Breakfast is the most important meal of the day and we offer a wide selection from ham, pork sausage, and turkey sausage, scrambles egg, omelettes, wrap as well as fresh fruit, make your waffles, and much more. We look forward to seeing you again the next time you are in Regina.

"Hotel Stay"

5
14/12/2015

Lovely room and hotel. Very clean and lovely décor. Staff was excellent. We came up for a concert and decided to stay for the night and take in a day at Agribition. Glad we did! Didn't have time to use the pool or hot tub.Definitely will come back!

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your kind review. Our staff pride themselves in the work they do and ensuring that every guest has a excellent experience. Thank you for staying with us and again for reviewing our property. We look forward to seeing you again the next time you are in Regina

"Pool problems"

2
06/12/2015

I seem to have bad luck. Some kid had pooped in the pool shortly before we arrived. Too late to cancel, so we pay full price, hoping the pool will be open later. It opened the next day, but they had put so much chemical in the pool, it made everyone cough. My son coughed so much he puked. My daughter's lungs hurt and her skin was red. I complained, but was not offered any discount. Generally I like this hotel, but this was a huge turn-off. We picked the hotel and paid more than usual to have a waterside hotel. Can't see returning.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
I would like to apologize that we had to shut down the pool on Friday night for an unexpected incident, but for the health and safety off all our guests this had to be done. The pool was treated Friday evening and chemical levels were within the required limits for safe use on Saturday morning when we opened the pool at 9:30am. Again we apologize for the inconvenience.

"Pretty Darned Good!!!"

4
04/12/2015

I travel quite a bit for work. Clean, Nice Rooms, Good Internet, Decent Breakfast. Great Service.This chain is very consistent and this location is no different. This is a pretty new location and is close to a lot of restaurants & shopping. I will be back.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
We really appreciate the kind review and remarks about your stay. I am so pleased to hear that you enjoy all aspects of your stay, that is extremely important to all of us. The east end of Regina is growing with even more shopping and restaurants. We hope you will stay with us again the next time you are in Regina

"welcome stay"

5
26/11/2015

Have stayed here a couple of times. Very clean, comfortable rooms, great staff, excellent location - East just off Hwy entering Regina. Near shopping, restaurants, close enough to downtown. Decent breakfast provided. Relatively new hotel.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property we enjoy hearing from our guests. We located on the far east end of Regina, and the area continues to grow and expand. We are almost 3 years old and offer free hot breakfast, pool hot tub and waterslide, and 100% non smoking. Thank you again for reviewing our property and we look forward to seeing you the next time you are in Regina.

"Nice place to stay"

4
20/11/2015

I've stayed at this Best Western for the last 10 weeks in a row so have a pretty good idea what the place is like. I usually rent the rooms with full kitchenette. The rooms are spacious and clean. The pool is ok, very shallow. For breakfast I usually just grab a couple of yogurt but for the last 7 weeks they ran out of the kind I like, I keep asking for it but they never get it, kind of disappointing for the amount of money I've spent here the last little while. The front desk staff can be hit and miss, friendly but don't always know what's going on. I book my room at the front desk usually a couple of weeks at a time but have checked in a few times to the completely wrong room even though I triple check with them before I leave. Overall, I would recommend staying here. I'm booked back in for another couple of weeks in December.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for staying with us and for reviewing our property. We use the feed back from our guest to improve and grow as a hotel. I am sorry that our breakfast ran out of the yogurt that you like. We will address the issues with the front desk staff. We look forward to seeing you in December when you are back to stay with us. Thank you again for staying and reviewing our property.

"excellent for the price"

3
11/11/2015

We stayed overnight with our pet, a service animal - the staff was very accomodating ensuring we had a restful stay and we comfortable with our rooms. The hotel was fully booked and the staff was run rather ragged and never stopped smiling. Rooms are about what you would expect and look like their pictures

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for staying with us and reviewing our property. I am glad to hear we were able to accommodate your service animal, and that you found the room comfortable. Our staff do their best to ensure that every guest has an enjoyable stay. Thank you for staying with us and for taking the time to review our property.

"Best Western Plus - Comfortable, Excellent Amenities and Reasonable Price"

5
31/10/2015

Room was spacious and comfortable. Hotel maid service did thorough job of cleaning daily. Bed was comfortable. Free breakfast offered many options with eggs, ham or sausage, waffles, different cereals, fresh fruit, coffee, fruit drinks, etc. Free use of computers in lobby area was convenient. Did not use pool or exercise room, but availability was nice.

"Excellent stay"

5
27/10/2015

New hotel. Large very clean room. Wifi worked well. Staff were all friendly and helpful. Loved the freshly baked cookies they had for us on checking in. Close to restaurants of all sorts. Perkins ,Chili's,,MacDonalds,etc etc. Hot and cold selections for breakfast.

"Great continental breakfast and unique pool!"

5
25/10/2015

This is a terrific hotel. Staff was very friendly. Room was so nice we were impressed. We loved the pool. Pool had lots of different things to play with; a water slide, a small waterfall, a whirlpool, a big mushroom waterfall, and a unique river circle that the current moves you along. The best surprise was the continental breakfast. Breakfast had lots of choices, hot and cold. I made toast, to go with the delicious hot scramble eggs and ham, yum. Of course my favourite the waffle maker. When we walked into the lobby it is so pretty and the whole hotel was so clean. The family didn't want to leave.

"Most Accomodating & Great Service"

5
23/10/2015

Was back for a funeral with family coming in from all over Canada & US. As we needed a large meeting place, had asked abt the board room but it was booked. Instead asked to use the breakfast room when it is not in use & they were very accommodating. The kitchen staff were great in leaving us cleaning cloths to clean up after ourselves. The rooms are nice, big & clean with the mini fridge being a nice appliance to have for us to keep snacks cold for the kids. The pool with the waterslide was a great entertainer for the younger kids who were quite happily frolicking while the adults tended to things for the funeral. Definitely a great base while in Regina.

"Family visit"

5
21/10/2015

Very clean, modern room. The bed was very comfortable. Our room was noisy because we were directly across from the hotel laundry facility and the door would bang everytime someone went in and out starting early in the morning. We complained and Tammy, the assistant manager, took off our dog fee charges for 3 nights and set us up with Best Western points towards our next stay. It was very much appreciated!

"Great East Side location"

5
15/10/2015

Very new hotel, excellent staff. Fitness center is well appointed and air conditioned. Pool is great for small children. Complimentary breakfast offers variety in a clean appealing manner. Convenient access to shopping nearby

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for your review. We love hearing from our guests. Yes our pool, waterslide and swirl pool are perfect for kids as our pool is .9m to 1.1m. making it perfect for younger kids, while the adults can relax in the hot tub. Our fitness room is open from 6am till 10pm daily. Thank you again for taking the time to review our property and we look forward to seeing you the next time you are in Regina.

"Passing Through"

5
15/10/2015

Great hotel, just off the main highway. Just passing through and stayed one night going and one night returning from our trip out west. Friendly staff, great pool and hot tub. The hot breakfast is one of this hotel's best features and makes a great start to the day. We have stayed here before and my wife liked the pillows so much, she bought 4 of them on our last trip. Highly recommend this hotel.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property we love hearing for all of our guests. Our staff strive to make each stay as memorable as possible. Our breakfast is a fantastic way to start everyday. Our beds are pillows are very comfortable. Thank you again for staying with us on your way out as well as on your return trip, we look forward to seeing you again.

"Regina stop over"

5
12/10/2015

This facility is an excellent place to stay. The Restaurants close by include Browns Social House which was great for the Flames game.. Convenient to the east side of Regina on the Trans Canada. The Rooms were great and the breakfast fantastic. We will stop again.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property. We are glad you got your morning started off with our breakfast. Starting at 6am for those early risers and goes till 10am those who like to sleep in. We are located on the far east side of Regina with easy access onto Victoria ave. Thank you again for staying and we look forward to seeing you the next time you are in Regina.

"very satisfied"

5
06/10/2015

Clean hotel, courteous staff, comfy beds, and quiet while trying to sleep. Have stayed here year after year for the past three years, when we come for the weekend tournament. Never disappointed. Would recommend to others.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our property. We love hearing from repeat guests. We are happy to hear you enjoy your stays with us, and look forward to seeing you the next time you are in Regina.

"Good Place To Stay"

4
04/10/2015

We stayed one night in August. My reservation was ready and reception was smooth. The room was very good. The TV worked well with a good choice of channels. The beds were very comfortable, and the bathroom was clean and well fitted out. The room was quiet and we had a good sleep. Breakfast in the morning was good, with a nice selection of hot and cold items, juices, etc. We recommend this hotel if you're staying in Regina.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for reviewing our property. I am happy to hear that everything went smooth at check in and you enjoyed your room. Our breakfast from 6am-10am is a great way to start the day and I am glad you were able to take advantage of it during your stay. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina

"Awesome Hotel"

5
30/09/2015

We found this hotel to be very clean and professionally run. Had a medical appointment at the General Hospital and it was easy to drive there and all the other places we went to shop after the appointment.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. Our staff strives to do their best every day. Our location is very hand we are on the far east end of the city with easy access to Victoria as well as the number 1 east. Thank you for staying with us and we look forward to seeing you the next time you are in Regina.

"Nice clean and good location"

5
21/09/2015

I stayed here with my husband while he was in town for business. This is the second time he's stayed here and he really likes it. There's a pool, hot tub and fitness facilities which are all clean and nice.

Tammy B, Manager at BEST WESTERN PLUS Eastgate Inn & Suites, responded to this review
Thank you for stay with us while in Regina. We enjoy hearing from our guest. Our pool hot tub, waterslide and swirl pool are open from 7am-10pm and are great for the kids as well as the adults. Weather it relaxing in the hot tub or a zip down the waterslide there is fun to be had by all. Thank you again for staying with us and we look forward to seeing you the next time you are in Regina.

"Pleasant stay"

4
17/09/2015

Greeted by friendly and helpful desk personnel on arrival....The rooms were excellent and clean. Had a kitchenette in room and someone left a part glass of apple juice ???in fridge other than that a great room and stay