Best Western Plus Peace River Hotel & Suites, Peace River

Enjoyed my stay, despite sauna broken. Good breakfast, friendly staff, would stay there again. Bed was very comfortable and the shower had lots of pressure. Good location near a restaurant and grocery store.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hey there! Thank you so much for leaving a wonderful review and we love hearing that you enjoyed your stay with us. We really try to make every guest's stay as comfortable as possible. We also want to thank you for your feedback and we are working on fixing our sauna as soon as possible. We are constantly trying to better ourselves and we appreciate any and all feedback we receive. We cannot wait to host you again in Peace River!

I stayed at this hotel for 2 weeks. Didn't experience any problem. Room was clean and quiet. Continental breakfast was above average. Fitness room quite small but clean and functional. Heaviest dumbbell is 35 lb. stationary bike, treadmill and elliptical are available for cardio.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi Amir! We are glad you enjoyed your stay us us and appreciate the compliments on both the room and the breakfast! We hope to see you in the future enjoying your stay with us!

Good service from staff, very clean and up to date. Convenient location near Tim Hortons, McDonald's, a grocery store, liquor store and restaurant all within walking distance plus other amenities close by. Small gym but decent, hot tub and sauna to relax in. Breakfast isn't real fancy but lots of options and better then most hotels.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi there Scott! Thank you so much for your wonderful review. We really appreciate that you noticed our convenient location and enjoyed our amenities. We cannot wait to host you again.

We stayed at this hotel on two occasions on our way to and from Great Slave Lake and both times were very satisfied with amenities and service. The staff was very friendly and helpful, the night was restful in our oversized room and the full breakfast very sumptuous. We fully recommend this hotel.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi there Bea! Thank you so much for your awesome review! We try to go above and beyond for every one of our guests and we are so glad that you had an amazing stay with us! We can't wait to have you back!

This is a very nice hotel, with well laid out rooms - convenient work space, great bathroom, coffee service and very good complimentary breakfast. My own complaint was that the bedding was put on the bed sideways! This meant that it only covered halfway up the bed! I had to pull the bedding off and remake the bed. Otherwise very good.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hey there! Thank you so much for leaving a wonderful review. We really try to make every guest's stay as comfortable as possible. We also want to thank you for your feedback. We are constantly trying to better ourselves and we appreciate any and all feedback we receive. We cannot wait to host you again in Peace River!

Always stay at BW hotels, love the Plus amenities, decor, etc. Makes business travel very comfortable and safe, being a female traveling alone, this is very important to me. We are going to Italy in 3 weeks, using BW points to pay for 5 nights, what a great way to experience the benefits of BW Rewards program!

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Laurie, We are pleased to hear that we offer many great amenities that you enjoy! Guest comfortability and safety are very important to us here at Best Western and we're glad that we can make you feel this way! Also that sounds fantastic! We agree that that is a great way to get the benefits out of the rewards program as the points add up fast when you travel lots! Thanks for writing this review and telling us about your experience, we hope to see you again soon and hear all about your trip to Italy!

Decent place to stay, staff were friendly and hotel was clean. Found it odd that the cost of a room with a king bed was more than a room with 2 queens even tho it was only me and they wouldn't honour the lowest price I found online. Had to book online to get that price but no cancel option online if I could t make it so iffy to book. I always appreciate rooms with windows that open as I prefer fresh air vs a/c running all night. I was disappointed with the tv channel selection and the breakfast. Potatoes were soggy and bacon was greasy but the selection was good. Bed was comfy and hot tub was relaxing. Overall decent compared to other options.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Carol, We are sorry to hear that we didn't meet your expectations, and we hope you will consider us again on your next visit to Peace River so we can hopefully give you a better experience. We appreciate the time you took to write this review and let us know how we could have made your stay better. Hopefully we will see you again!

We stayed in the two bedroom family suite and were very impressed with the cleanliness and modern decor. Lots of space for our family! And very quiet as well. Staff went above and beyond to make our stay comfortable. They even gave our toddler a cookie at check-in :) Easily our best hotel experience as a family. Highly recommend!!

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi there Stephanie! Thank you for taking time out of your day to review us. We really appreciate your positive feedback! We understand that it can be difficult to travel with young ones and we really try to make it as comfortable and enjoyable for the whole family. Thank you for noticing! We look forward to seeing you and your family again in the future!

I always try to stay at the BW Peace River when in town for business. Some co-workers have stayed at other hotels and mentioned the noise and interruptions they have endured. In my dozens of stays this has just not happened to me. I think they will be joining me next time!

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Peterdickau, Thank you for the positive review! We love to hear that we are meeting and exceeding your expectations for a great stay and are happy to hear you are recommending us to your collogues. We can't wait to see you again for your next stay and hope to provide another great experience! Once again thank you for the review!

We enjoyed our stay in Peace River at the Best Western Plus. I thought the price was great with regards to the quality of the hotel, our room and our favourite - breakfast. The breakfast was well done with lots of options. We will definitely stay here again!

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi there cassidyleandra! Thank you so much for your lovely review. We really appreciate any and all feedback. We are so glad that you enjoyed our breakfast; we are constantly striving to give as many options possible to our guests and we are glad that you took notice. Once again, thank you so much for your review and we look forward to having you again! -C

We went to Peace River for the weekend to kick back. The welcome from the front desk was warm and inviting. The room was beautiful and very comfortable. Love the leather furniture! Breakfast was free, delicious and varied every day. We will be back soon!

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Thank you very much for taking the time to write a review and telling us what you liked about your stay. We are happy to hear you stay was relaxing. Hopefully we will see you soon!

Stayed two nights for business. Check-in and check-out was quick and smooth. Booked king room and was pleased with size of room. Plenty space and even had an electric recliner. Microwave and fridge in room were nice perks. Used fitness room which included treadmill, elliptical, stationary bike and free weights. Breakfast buffet had lots of choice including hot food. Will definitely stay here again.

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Raymond A, Our Best Western team is grateful for your kind review and sharing your experience. Whether you are here for business or leisure travel, we are dedicated to meet your expectation of service and work to achieve the highest satisfaction. So happy to hear you loved the stay, we look forward to accommodating you again.

Really nice hotel. The rooms are really clean and modern with everything I needed. The hotel has a full breakfast with your stay included so that's a bonus. There's a small fitness room with a treadmill, elliptical, stationary bike and weights and the room also has two TVs and a water cooler. The hot tub is also located just off the fitness room. In the same parking lot as the hotel is a Mr. Mikes steakhouse and across the street is a McDonald's, a Tim Hortons and a Shoppers Drug Mart. The check in was quick and easy and the staff is really friendly. I would recommend this hotel for sure.

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
We take pride in all the amenities that our hotel features and thank you for recognising our efforts to make your stay always comfortable.We are glad that you liked our breakfast and convenient location to restaurants and shopping area. Thank you for your wonderful review!

Great rooms and service. Clean and comfortable. Would recommend a stay here. Muffins in the breakfast room were a little dry and stale. Could have better quality eggs vs bagged eggs but no big deal. Goo place to get some sleep.

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Thank you for your feedback. After carefully reviewing our guest comments, we have upgraded the serving equipment to enhance food quality and convenience of our guests enjoying our daily breakfast buffet. We are also working on the variety of the menu, especially for our long term stay guests. We are very happy to hear you enjoyed your stay. Our hotel features many amenities like fitness room, hot tub with dry sauna, business center and coin laundry to accommodate many business travelers. Please come visit us again!

Absolutely love the Peace River Country! The stay here was very relaxing and the overall hotel was very good. Both breakfast and the room were above average! Would love to have stayed longer to enjoy more of the area.

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Cynthia M, We sincerely appreciate your wonderful review! Peace River Country is indeed a beautiful place to visit, and we are glad to hear that your stay with us was relaxing and enjoyable. Looking forward to meeting you again soon.

The hotel staff were very helpful and informative. Enjoyed the hot tub and sauna. Rooms are very nice and clean. Great breakfast hours with a 5 am start for hot food. Lots of parking as well. I've enjoyed my stay and would do so again.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear andrewsO5227FD, Thank you so much for your kind words. We appreciate you sharing your experience with us and are sure glad to hear it was a good one. As a hotel we are aware of the importance of having a good experience when you travel, so we are definitely happy to have been of service to you. Again we thank you for taking the time to review our hotel and hope to see you in your future travels to Peace River. Warm Regards!

Staff very polite and friendly! Room was nice and big and clean! Bathroom was a nice size! Has coffee maker, fridge and microwave! Feather pillows have got to go...they are no good for allergies or comfort! That still disappoints us in BW hotels...

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear magic25ap, Thank you for taking the time to review us here on TripAdvisor. We truly appreciate all the nice comments. However, I would like to let you know that Best Western Plus Peace River does not have feather pillows. All our pillows are made with fiberfill from Dacron. Also, we do have memory foam pillows which are available upon guest request. We hope to see you again sometime. Warm Regards!

Great place to stay , clean , very nice rooms , an actual TV guide that shows what is on TV , good breakfast , plug ins for vehicles , fuel stations , liquor store , restaurants and all amenities within blocks . Staff treated us top notch and friendly .

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Ron S, Thank you for giving us a perfect rating on Trip Advisor. It means a lot to us when our guests compliment not just our hotel but on how very good our customer service is. We always want to give the best for each of our valued guest. We look forward to your next visit. Warm regards!

It was a perfect stay - the room was comfortable and clean. The remote control on the tv was straight forward. The beds were comfortable. The breakfast was awesome. The staff were friendly and attentive. Thank you Best Western!

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello chriswT7582WT, Thank you for an AWESOME review! We appreciate the time you took to review us here on TripAdvisor. Here at Best Western Plus Peace River, our main priority is to make our guests stay as comfortable as possible so they would feel that's its just home away from home. We look forward to your next stay! Warm regards!

Great place to relax and regroup after a winter road trip back from the Northwest Territories. Great pub next door, to grab a burger, a beer and a good sleep before continuing on south. Staff are excellent.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello S7401YVdavep, We are happy to hear you enjoyed your stay with us and thank you for your review and for the 5 star ratings. Being so close to business establishments also comes in very handy for our long or short term guests. At Best Western Plus Peace River we take pride in the cleanliness of our hotel and the our friendly staff. Thank you for taking the time to leave us a comment and we really do wish to have you with us on your next stay. Warm Regards!

hotel was fairly new and clean. Staff was helpful, was not impressed with lady who took reservation,had to repeat myself numerous times to finally get what I was looking for .breakfast needs improvement. room was comfortable and clean, bet of a puzzle getting to hotel ,should improve once road construction in area is completed.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear carsonh521, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you and we hope to have you back again. Warm Regards!

Always feel confident I will receive the best value when I stay here. Staff is very friendly and very helpful. quality amenities and great location. Recommend this hotel to all my associates and friends.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello Q3066GIpeterg, Wow! What a wonderful review! We truly appreciate your business and your trust in us and we are very happy to hear that our staffs and services met your needs and appreciate that you are recommending us to your associates and friends. We look forward in welcoming you back at our hotel in the near future.

We stayed in a 2 bedroom suite, room was large and adequate for our 4 person family, gave the kids some extra room, front door area of our room was congested, not enough room to bring in the hotel cart with luggage, cheap coffee, small bathtub, comfy beds, a bit noisy in our room as we were next to the entryway of the hotel.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear TREVOR S, Thank you for taking the time to rate your stay at our hotel here on TripAdvisor and for all the positive comments. I would also like to apologize that some of our amenities were not up to your expectations. We will take your review as a positive criticism to help us improve on the areas you mentioned so you can have a better experience when you come visit us again. We hope to see you again sometime. Best Regards!

Had a peaceful stay after a long day. Staff were efficient and friendly. The rooms were quiet and clean, exactly what I expect from Best Western and why I try to stay in Best Western hotels as often as I can while travelling. Express check out makes things easier. Breakfast is always good and what you need to start your day off right. A big thank you to the hotel and staff for providing great service and a restful stay to travellers and making our days a little brighter.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear 580rolfh, We very much appreciate your review and very grateful for the perfect rating. Thank you for all the positive comments about our hotel. Our team here at Best Western Plus, Peace River work very hard to satisfy if not exceed each and every guest expectations. We look forward to your next visit and again, thank you so much for your wonderful review. We are very pleased to have been of service. Warm regards!

Clean and new, nothing fancy, but does the job. Breakfast bar was well stocked and cleaned. Only negatives are tiny towels and sound proofing between rooms. Set my alarm for 7 but got up with the neighbors at 6:30.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Hendrika B, Thank you for your review. We appreciate the time you took to share your experience with our hotel. On behalf of the entire team we do apologize for not exceeding your expectations with regards to the towel and noise. We will take your suggestion into consideration and will definitely look into this. Thank you for choosing to stay with us. Warm Regards!

Well kept hotel, good breakfast, great location! I would recommend staying here. You can walk all the way down alongside the river starting just behind the hotel - very scenic! The fitness center is also well equipped and clean.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello amandasS4338SP, Your kind words mean a great deal to us. We are very glad to know that your stay was enjoyable. We strive hard to meet every guest expectations. We are glad we had given you a positive hotel experience and hope to have you stay with us again in the future. Warm Regards!

Was in on Saturday night for an overnight during a competition. Really easy check in, super friendly staff was really welcome after a long day. Traveled with my daughter and they made her feel very welcome as well. Beds were comfy, shower had great hot water, really a good's night sleep. Breakfast was fresh scrambled eggs, choice of bacon or pork patties, waffles, yogurt and cereal. Coffee was good. When it came time to check out in the morning, again the staff was super friendly, helpful and really easy to check out. Great place to stay, will definitely stay there again

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi NSTS C! Thank you so much for your review. We appreciate you taking the time to compliment our hotel. We are very glad you chose to stay with us and also very happy to hear you had a great experience. We are always being complimented on our breakfast and we will make sure that we will have this variety to choose from at all times. We hope to see you again on your next trip to Peace River. Warm Regards!

Being a Tour Manager, I've been in around 200 hotels over the last 4 years in Canada. i've seen it all. This hotel is in my top 5 regarding quality and price. Great rooms, healthy breakfast, great staff. Will come again next time i'm in Calgary.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear fgggg222222 Wow! What a wonderful review! We truly appreciate your business and your trust in us and we are very happy to hear that we are on your top 5 of hotels. We look forward in welcoming you back to Best Western Plus Peace River! Warm regards,

The room was very clean and comfortable room. The reception personal were excellent as well as the free full breakfast was great and very well laid out. Walking distance Tim Horton's, MacDonald's, Shoppers Drugstore, grocery store, Walmart, and Mr. Mike's Steakhouse, plus the TD bank. Room I had face the river which was a nice view from the 4th floor.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello BriBri56, We thank you for your review. As the team of Best Western Plus Peace River we sure are glad to hear you had a great stay and have no complaints. We are also proud of our location which is very accessible to the nearest establishments as you mentioned. Thank you for choosing to stay with us! We hope to have you again on your next visit. Warm regards!

Excellent service very clean accommodation. Staff are very friendly. I had a very restful sleep both night's. The beds are very comfortable and rooms are relaxing , bright and spacious. I would definitely recommend this hotel to travellers for a restful stop. I will.be returning on my next visit to.the area

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello Norcree, Your kind words mean a great deal to us. We are very glad to know that your stay was comfortable. We strive hard to meet every guest expectations. We are glad we had given you a positive hotel experience and we look forward to your next stay. Warm regards!

My husband & I celebrated our anniversary with a trip to Peace River and Grande Prairie. We stayed at Best Western hotels both nights and as usual, were very impressed with the cleanliness of the rooms and the friendliness of the staff. I highly recommend both hotels.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello 59bikerchick, Thank you for spending your Anniversary at Best Western Hotels. We very much appreciate your loyalty to our brand. We are grateful as well for taking the time to review us and to know that once again, we made a good impression. Cheers to more anniversaries and we look forward to your next stay. Warm regards!

Just stay at this property while on business, nicely appointed room, comfortable bed and quality complimentary breakfast better than the green guys. Friendly staff willing to help and make stay pleasant.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi M7723WBstacym, We thank you for you review and all your compliments. We appreciate you taking the time to write it and are very happy to hear you enjoyed your stay. We take pride in our cleanliness and customer service. We hope to have you again in the future Warm regards!

This motel has friendly staff, the room was very clean, the sheets lovely, crisp cotton, good coffee, and a quiet room that faced a field, not the highway. I would definitely stay here again. Additionally, we pre-paid the room and received a nice discount for that.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear trwf, Thank you for taking the time to write a positive review for us. The management and staff makes it a point to give you and every guest the most comfortable place most conducive to your needs. We look forward to seeing you on your next visit. Warm Regards!

My recent stay at the Best Western in Peace River was great. The rooms were spacious and very clean, the fitness center was functional and the staff throughout the day and evening were very friendly. I will be staying there during my next trip to Peace River.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi GINELLE P! Thank you very much for saying that you'd stay with us again! Excited to hear that you liked our spacious and clean rooms. Our goal is to make your stay happy and comfortable all the time, so please do not hesitate to call us for any suggestions or improvement. We look forward to your next visit. Warm Regards!

Satisfied with the value I received for this hotel. Location was ok. Access road somewhat rough to get to hotel. Rooms were quite comfortable. Fairly new hotel, so rooms, etc were all in great condition.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Brian M, We appreciate you taking the time to review our hotel. We do have a lot of guests for business staying with us, so we try to serve their needs as best as we can. We do apologize for the rough road though. We are still trying to figure out how to deal with it. :) We are so glad you are satisfied with the value, as well as your stay. Please do come back and stay with us. It will be our pleasure! Warm Regards!

After a long day of travelling from Yellowknife NWT to Peace River Alberta we were tired. There was only one very friendly woman checking people in, so that was tiresome waiting, but she was super friendly. Wished there was more people to help check in. The breakfast was okay. We couldn't connect to the Wifi. The room was clean and the location in Peace River was great. We wanted a simple dinner in the room and there's a great grocery store steps from the hotel that serves up a lot of hot take away food. The staff was helpful pointing out a local park for my young sons to burn off energy after being in the car for over 10 hrs. The hotel was clean and quiet. A good stay and Peace River is a beautiful place.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello C3325HQamyr, We thank you for your review. On behalf of our whole team, we sure are glad to hear you had a good stay in-spite of the long wait at check in and slow wifi connection. We truly apologize for that. We were having connectivity issues with our wifi when you stayed but rest assured that all has been fixed. We hope to see you here again so we can serve you better. Warm regards!

A great hotel and Very Clean, the front desk staff was excellent and I was well treated during my time there. I would highly recommend this hotel when staying in this area. Also very close to an excellent steak house and stores.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi Mark T, Your review is wonderful and we thank you so much for taking the time to write it. We also thank you for your compliments on our staffs who works very hard to insure all guests are comfortable. Again thank you so much for staying with us and leaving a comment. Both meant a lot to our hotel. We hope to have you again with us again sometime. Warm regards!

This hotel has very nice rooms and very comfortable beds, the staff are professional and friendly, if there was one thing they could improve is the lighting in the bathrooms, it was not very bright. This hotel also has the best and fastest elevator I have used which is great.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi Dennis H, Thank you so much for your review. We're happy to hear you enjoyed our comfortable beds. We do apologize for the lighting in the bathroom, the Maintenance Manager is looking into all of the lighting in the bathrooms and in the process of replacing what needs to be replaced. Thank you for the compliments on our staff. We take pride in our friendly service and are always happy to hear feedback on how we did. Thank you for choosing to stay with us! Warm regards!

Friendly staff; clean rooms; good breakfast; and, amenities right there. Being + 30 when we were in Peace River for 4 nights made a clean and air conditioned room a welcomed relief to come back to. New Mr. Mikes right beside the hotel and i got a $ 20 salad (make your own ) from a perfect grocery store just across the street. There's a Tim's beside it too for coffee addicts like myself.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello trentbindub, We are happy to hear you enjoyed your stay for 4 nights and thank you kindly for your review. As a coffee loving community we are certainly glad we're so close to Tim Horton's. Being so close to the other stores also comes in very handy for our long or short term guests. At Best Western Plus Peace River we take pride in the cleanliness of our hotel and the our friendly staff. We all love what we do so we do the best we can. Thank you for taking the time to leave us a comment and we really do wish to have you with us on your next stay. Kind Regards!

Great stay at the hotel. It is located very convenient close to the highway and only a short drive from the old town Center. The nearby restaurant and shopping Center is also a plus for the stay. The rooms are well equipped and very roomy.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear eschi05 Thank you for taking the time to give us your feedback (and a perfect rating as well!) about your stay at our hotel. I'm glad that you found our rooms comfortable and our location convenient. Were you able to explore the area? If not, you can come visit us again and we will be happy to share with you some of the must-visit attractions as well as some hidden treasures in Peace River. Looking forward to your next stay. Warm regards!

While the Best Western Plus at Peace River met or exceeded all our expectations of any Best Western we have stayed in; it was the attitude of the staff that really should put them on the map as an exceptional place to stay!

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello dwightw353, Thank you for taking the time to share your experience with our hotel. We very much appreciate it. We take pride of our staff and how the way each one of them goes the extra mile for you and all other guests. This review will be shared with them to let them know that all their hard work is much appreciated. Warm Regards!

This was a good stop on the way home from Edmonton. The hotel staff were excellent. The staff member who welcomed us was very friendly and offered extra bedding for one of our children. The checkout went smoothly with friendly smiles.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi randalll186, You have made our day with your review and we thank you so much for that. We are here to make sure your stay with us is pleasant and you feel the comfort of your home, and if we did an "awesome" job at that for your stay, we are very proud. We look forward to your next stay. Warm Regards!

Quiet hotel for a business trip. Would like to have seen a armchair in the room to relax and read rather then in bed or at a desk. There was a spot for a chair but no chair. Fridge was loud and could not turn it off or down. Front desk staff was very helpful in recommending a restaurant in the area.

Best Western Pl... P, Marketing Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi Karen V, Thank you for giving us a perfect rating considering the minor inconveniences you encountered and we apologize for that. We hope that this will not hinder you from staying with us again. Please let the Front Desk know of any minor requests and we will definitely try our best to make it happen. Warm regards!

The hotel and staff were lovely. The rooms are large and clean, however the breakfast is probably the worst I have had at a hotel. It was very pedestrian, seems like it comes in frozen and heated in a microwave.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello wickdchef, Thank you for taking the time to share your experience with our hotel here on TripAdvisor. We are grateful for your positive comments and apologize that our breakfast was a total failure to you. Comments like yours will definitely help us improve. We are on the process of updating our breakfast menu and we hope that you'd be back to try it again sometime. Thank you once again. Best regards!

I love Best Western hotels because they always offer a smoke-free, comfortable room. The Best Western doesn't scrimp on little comforts like extra plush towels, fine bed linens, and good internet. My only suggestion for improvement is more healthy food options at the breakfast. Organic muesli cereal, more fruit and organic fruit. Lots of people are concerned about healthy eating these days. It would be good to accommodate them.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello bmiron, Thank you for taking the time to rate your stay with us and for continuously loving Best Western. We do our best to always make your sure your stay and everyone else's is comfortable then the last one. Your suggestion for more healthy options at breakfast will be conveyed to the management. Looking forward to your next stay. Warm regards!

Great comfortable hotel highly recommended close to Everything. clean comfortable rooms for a geat price always stay at the best western for the reliable service and comfort and great breakfast and amenities

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi Kjslan, Thank you so much for choosing to stay with us on your visit to Peace River and the nice words about our rooms. We will continue to work hard as a team to be able to satisfy guests in every stay. Thank you for your review and we hope to see you with us again. Warm regards!

Very nice to see a clean and well run hotel that caters to your business needs. Breakfast was terrific and fulfilling. Would hope to see more people stay here as it wasn't very busy during the week. Nice staff and very helpful. Being it was just off the highway, was very quite.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello Iceberg0007, Thank you once again for your kind words. We appreciate you sharing your experience with us and sure glad to hear its always a good one. We look forward to your next stay. Warm regards!

Awesome breakfast included, decent machines in the fitness room and very comfy beds. Throw in a very friendly staff and this is a great place to stay while in Peace River. Very close to McDonalds, Tim Hortons, TD Bank, and Walmart.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
hi 64toddl! Thank you for giving us a perfect rating here on TripAdvisor. It means a lot to us when we are being recognized by our valued guests. It just goes to show that we are on the right track. We are grateful that you chose Best Western Peace River for your stay and look forward to seeing you again soon. Warm regards!

Rooms very clean. Staff more than accomodating when I needed the room more nights and they were fully booked. Breakfast had wide variety of foods Our room was very quiet for the hotel to be full like it was.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello Judy F, We thank you for sharing your feedback of your stay here on TripAdvisor. It was a pleasure on our side to have been able to help you with your extended stay. We will be glad to do it all over again if needed. We look forward to your next visit. Warm regards!

Staff were friendly, Rooms were clean and express check was a great option. There was a mix up with the breakfast start and end time which ended in us having to go to a restaurant for breakfast. Other than that everything was excellent.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello TammyLee123, Thank you for saying that your stay was excellent in spite of the time mix-up about breakfast. We are very sorry that you missed the most important meal of the day. There is no excuse for this and we sincerely apologize for the inconvenience. We look forward to your next stay and we hope that we can make this up to you and your family. Warm regards!

I enjoyed staying at this location, the fitness centre was clean and good. They had a nice hot tub and the sauna was nice. The room had an electric recliner chair that was very comfortable in the beds were also very comfortable .

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello noellac861, Thank you for taking the time to share your enjoyable stay at our hotel here on Trip Advisor. It means a lot to us. I totally agree with you about the electric recliner that can be found in all of our Standard King rooms. We always get complimented about it. Its also nice to hear that you enjoyed the Sauna and hot tub. Maybe we can get you to try and book our King Room with Jacuzzi the next time you come. Looking forward to your next visit. Warm Regards!

Quiet, clean & spacious room. Newly built with modern appliances. It is walking distance to restaurants and shopping and Tim Hortons. It has an ambiance of country. It is easy to find and get to downtown or out of town.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi Jaci492015! We thank you for your review and appreciate all the compliments on our hotel. We are proud of our location as its definitely a big bonus being close to so many grocery stores and fast food places and restaurants, and everything else is only 10 minutes away from our hotel, so our guests never have to go too far to find what they are looking for. We look forward to your next stay. Please come back to see us soon. Warm Regards!

Staff were fantastic - extremely pleasant, thoughtful and a pleasure to deal with when staying away from home ... I would recommend staying here and I am frequently a person who stays at many hotels during the year on business - best small town service I have ancountered

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello robertpF9093NA Thank you very much for taking the time to review our hotel. We're glad to be on your list. Our staff thank you for your comment . To give you a positive, stress and worry free environment while you stay with us is one of our main goals. We are glad that you enjoyed your stay with us and we look forward to your next visit. Warm Regards!

I was very impressed with this hotel- friendly staff, gluten free breakfast items available and nutritional info posted for breakfast items, comfortable, clean room. Only downside was the internet disconnected constantly. I don't think this is the hotels fault but more so where the hotel is located.

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear dawnfalk74, We are very happy to hear that you were impressed with our hotel and thank you for taking time to review on us. We are also glad that you liked our complementary breakfast items. We try to make sure everyone can enjoy our breakfast and start the day with a big smile. If you ever experience any issues with internet again, please let us know as we have a great WIFI support team who can assist us. We very much appreciate your business!

the hotel was amazing for the price the breakfast was great with so many options . was really happy with the price..the hot tub and sauna were a real treat after a long day. i would recommend this place to all my friends and family

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear B6149JSjasonh, Thank you very much for your kind review on your last stay with us ! I am glad to hear that you were happy with the values and services we provided. Whether it's a leisure or business travel, our team always strives to make your stay comfortable and enjoyable. Hope to see you again soon!

The staff at this location had suggestions for restaurants in town and gave accurate directions. The staff called a taxi for me and helped problem solve when taxi did not await my entrance into the cab. Staff also called me on the day of check out to let me know I had left my makeup bag in the bathroom. They offered to courier it to me. Very great customer service.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello leighb323, Thank you for your kind words about our staff. It is our pleasure to have been of service. We always strive to do the extra mile for each of our valued guest because for us, we treat them as family. We hope to see you again soon. Warm regards!

The hotel has its limitations as far as a restaurant but does provide a free breakfast to the best of their abilities. They had modified things for the breakfast and offered alternatives and even fresh scrambled eggs as we cannot eat a lot of processed foods. As a group through the University of Calgary, they went out of their way to make it convenient for instructors and students to feel like they were at home there. My husband has some mobility issues and they always booked the room around that when he was coming with me and planned ahead for our needs. The hotel often has teams of students for hockey or basket ball, their was only one really noisy experience with the north Peace hockey league, however, in saying that the hotel has no control over the horrible behavior of the kids and their adult supervisors or parents. The hotel staff worked hard to keep things quiet and clean up after this disrespectful group. The staff also automatically booked those of us who needed quiet on a different floor to muffle the noise. They always anticipated our needs.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello Madonna! Thank you once again, for always taking the time to review us here on TripAdvisor and for always giving us perfect rating. We are glad to have you, Derek, and the rest of the University of Calgary instructors and students stay here all the time. The most important thing for us, apart from maintaining cleanliness is to make sure that all of our guests are completely satisfied and despite that one noisy incident, we are thankful that we still managed to provide you with the best possible service we can offer. We truly appreciate you being one of our loyal guests. See you soon!

I have stayed in Peace River numerous times over the past two years and I have always enjoyed staying at this hotel. The rooms are clean and look very updated, the breakfast buffet has a great selection. There is a Mr Mike's Steakhouse next to the hotel. Just past that there is a Tim Hortons, a McDonalds, a gas station, a large grocery store and a Shoppers Drug Mart. I have never had any issues with noise or unruly other guests. The staff have always been prompt and courteous. When I pass through Peace River I never think to book anywhere else.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hi P_W_S_K! Thank you so much for your review. We're happy to hear you enjoy staying with us all the time. We are so grateful to have you as one of our loyal guest. Thank you for your compliments on the cleanliness of our hotel, our breakfast selection and most of all on our staffs. We take pride in our friendly service and are always happy to hear feedback on how we did. We cannot wait to have you stay with us again. Thank you for choosing to stay with us all the time. Warm regards!

Excellent room, quiet building, considering alot of crew activity up North. Nice breakfast, good assortment of meal items. Staff very pleasant to deal with. Location was very good, close to restaurant and shopping. Nice also to have a timmy's nearby.

Best Western Pl... P, Front Desk Agent at Best Western Plus Peace River Hotel & Suites, responded to this review
Hello Brian, Our team would like to thank you for your review. We are glad you had a great stay and enjoyed our breakfast and we agree that we have indeed a very good location wherein guests can shop and dine within a few blocks from each other. Thank you for choosing Best Western Plus Peace River for your stay! We can not wait to have you with us again!

Hassle at front desk that I didn't bring drivers license (purse stolen on weekend so in middle of replacing) even though I stay here all the time for work! Microwave won't work--they have to flip breakers on and off--still didn't work. No one made up the bed. Not worth the money.

Best Western Pl... P, Front Office Manager at Best Western Plus Peace River Hotel & Suites, responded to this review
Dear Lisa, First of all I'd like to sincerely apologize that you are not having a pleasant stay with us. Our first priority is to make sure that all your stay is comfortable and we always appreciate your valued business. As soon as the issue with the microwave was reported, maintenance looked into the issue and is now in the process of replacing the microwave with a new one. However with regards to the photo ID, that is our policy to make sure we verify guests identity and register correct information, and the underlying reason is for security purposes. We understand you have stayed with us before, but there are many front desk agents working on different shifts, and rather than relying on our memory, we are trained to always ask for a valid photo ID. In case guests don't hold any photo ID, we then ask for an alternative way of verifying guest identification. Thank you for continuing to stay with us. I hope you will be satisfied with our efforts and service for the rest of your stay.

Great hotel. Location can be confusing to find but not bad. Super comfy power recliner chair in room, nice touch. Great idea. Quite new so still nice and clean despite the mud in the area. Bathroom could use a night light but I carry one with us.Enjoyed our stay. thank you.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi etterualnibur; Thank you for taking the time to rate your stay with us here on Trip Advisor. Yes, the recliner in all of our Standard King Rooms are ones to rave about. We do get a lot of compliments about them. We are very glad that you enjoyed your stay here in our hotel and we look forward to your next visit. Warm Regards!

I have brought this to the attention of the management, who wouldn't know the difference between a hatrick and a slapshot but anyway, I advised them that Sportsnet World is the worst sports channel as it only shows cricket and F1 racing...if you would like to watch ANY northamerican sport...than find a different hotel.!!! I have!

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Shawn S, We appreciate your comment and we apologize that your choice of sports channel was not on our "menu". We will take your comment into consideration. We do hope though, that despite this, we have made your stay comfortable taking into account the other factors . We are sorry that we lost one of our valued guest but we look forward to when you decide to stay with us again. Warm Regards!

I stayed at the Best Western Plus Peace River in mid-October on business. I have stayed at the hotel before, also on business. The hotel clean and the staff friendly. A room with a king size bed is spacious and has a comfortable recliner chair in the room where one can sit and read a book. Breakfast is provided and is quite extensive. An added benefit is that the hotel is walking distance from the Tim Horton's. The only drawback is that the road in front of the hotel is not paved and the gravel is in poor condition, especially when it rains or the snow melts. The hotel parking lot is paved.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Ulwazi, We are so glad to hear that you enjoyed staying with us and thank you for your nice review. Our standard king room is one of the most popular one that our guests choose to book since it has a deluxe leather recliner with spacious room size and high ceiling. Whether you are here for business or leisure, we are always happy to accommodate you for clean and comfortable stay. Hope to see you soon again!

Stayed here a couple of weekends ago on our way North and it was like we were an inconvenience to the red/orange haired lady as my husband asked for a room due to a snow storm. Then all night it was very noisy with nobody at the desk to tell the parents to control their teenagers. Very disappointed as the hotel is beautiful but the service was non existent.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Lizlanenwt, Thank you for your comment. On behalf of the team, I'd like to apologize for not meeting your expectation and we will take this as an opportunity to reflect on our service performance. It must have been a very exhausting day for you and I apologize if our front desk agent was not so friendly when assisting you with check in. Your review has been shared by our front desk team, and we will take this chance to improve our service level so hopefully you will consider staying with us the next time you stop in Peace River.

Stayed at the Best Western Peace River for 1 night, October, 2016. Travelled to Peace River for hockey. Great place to stay when in Peace River. Hotel is fairly new, so the room are quite nice, bed was quite comfortable. Breakfast was pretty standard hotel breakfast, but always nice to have breakfast included. Workout equipment was not that great. Treadmill was not top quality. There is a trail right next to the hotel that meandering down the hill towards town, passed a few deer along the trail. Also adjoining the hotel parking lot is a Mr.Mike's, which is a great restaurant/bar. Definitely would stay here again if I needed a place to stay in the Peace River area.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Thank you for sharing your experience and comments. It is very rewarding for us to accommodate many hockey teams this year, meeting wonderful families and players from many different places. I am also glad that you enjoyed trying out the new restaurant and the trail down the hill. Our hotel is very conveniently located in the west hill shopping area where you can walk to Freson Bros, Walmart, McDonald, and Tim Horton. We can't wait to meet you again for your next hockey games.

I stay at Best Western all through Alberta and BC and have always had a good stay. My room is clean and nicely decorated. There is coffee and tea to enjoy. Morning breakfast is very nice. When my wife and I travel in Canada and the United States we always stay at the Best Western knowing that our stay will be a good one.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Hi Ted G, We are very excited to hear that you enjoyed staying with us! Thank you for saying that you will always choose us for every accommodation need, and we will strive to meet your highest expectations all the time. Many more wonderful upgrades to our guest amenities are coming soon, and we hope to serve you again in the near future.

Staff were great and pleasant. Rooms were clean and the breakfast was tasty. It is convenient located next to a popular steak house, Tim Hortins and Walmart and grocery. I would recommend this hotel to anyone.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello Anna, Teanna, C... F, Thank you for the perfect rating and the time you took to share your experience with us here on Trip Advisor. We are grateful for guests like you who appreciate all that we do. It was nice having you and we look forward to your next visit. Warm regards!

Hotel staff, breakfast, fitness area, amenities and location are excellent! I have stayed at this property several times and will return to this property on my next business trip. The hotel provided good value.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello Jamie M M! Thank you once again for sharing your perfect review of our hotel and for being one of our very loyal guests. We are very honored that you have chosen us for all your business trips. we will be looking forward to your next stay. Warm regards!

Very modern hotel, and a great place to stay. Front desk people seemed happy and very friendly. The rooms are better than average and worth staying in. The Continental breakfast was better than a lot of hotels I have stayed at. Fresh, hot and enough to get you started and on your way. Located by several restaurants and fast food locations, this hotel has "the traveler" on their mind. It offers everything you need when passing through or staying for a few days. It really was a nice place to stay.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello Albertaheat, We thank you for your review. Our team is very glad to hear you had a great stay and have no complaints. We have recently upgraded our breakfast items so our guests have the convenience of building/creating their own breakfast to suit their palates. Thank you for choosing to stay with us! We hope to have you again on your next visit. Warm regards!

I highly recommend this hotel. The delicious breakfast, clean rooms and well kept up hotel is the best in Peace River. SInce they have opened a few years ago, they have kept the hotel clean and a pleasure to stay at. Plus there is now a steakhouse just a few feet away.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi Jason 5! We thank you for your review and all your compliments. We appreciate you taking the time to write it and are very happy to hear you enjoyed your stay with us. We take pride in our cleanliness and customer service, we are sure glad to hear they impressed you as well. We hope to have you again in the future. Warm Regards!

Stayed two nights. The hotel was clean and new. The staff were pleasant and helpful and the entire time I was there, there was a subtle fresh linen smell throughout my room. The TV channels are very boring which is outside of the hotel's control. There are a few stores and places to eat around the hotel which was very convenient.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello 7474, Your kind words mean a great deal to us. We are very glad to know that your stay was enjoyable. We strive hard to meet every guest expectations. We are glad we had given you a positive hotel experience and hope to have you stay with us again in the future. Warm Regards!

We stayed one night in August - 4 people in 2 rooms. One room was a "Queen Suite" with 2 queen beds, and the other a room with a single king bed. The hotel is across the Peace R. just west of the main town in a newer developed shopping area. It's fairly new. Reception was friendly and quick. Our rooms were main floor on the front, right on the parking area. They were very nice, especially the suite which had a 2 TVs and a nice sectional corner sofa. There was a small table & 2 chairs, microwave and small fridge. There was a business desk and chair. An iron and board were in the cupboard. The beds had lots of pillows and were very comfy. The heating/cooling unit worked well. The king room was also very nice, but without the sofa and 2 TVs. The breakfast area in the lobby was large and well stocked. There were hot breakfast items (eggs, etc.), waffle makers, toast, juices, etc. The lady keeping it clean and stocked does a great job! There is no pool, but there is very nice exercise room with a hot tub room adjacent. There's a good restaurant next door called Mr. Mikes Steak House, with a liquor store in the same building. There's a Tim Horton's, Shoppers Drug Mart and Walmart close by. NOTES - the hotel appears a favourite with big rig truckers and there were many trucks in the parking lot, and truckers at breakfast. They appeared to be hotel 'regulars' and it made the breakfast area boisterous around 8 am. Also our suite was directly adjacent the lobby entrance and there were two ashtrays just outside the lobby doors - with our room window open the smoke blew in! I phoned the desk and they asked the smokers to move. Management should prohibit smoking adjacent to the rooms.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello Buffalo429, We are lost for words for the great review you have just shared here on Trip Advisor. All we can really say is thank you from the bottom of our hearts. We will let Michelle - our Breakfast Attendant - know how you praised her. We not only take pride in the cleanliness of our hotel but also in our people who we consider our backbones. We are also happy to let you know that we have moved the ashtrays away from the lobby doors as soon as you voiced out your concern to our Front Desk Agent. We will be forever grateful to guests like yourself and once again thank you. Looking forward to your next visit. Warm regards!

Very clean as it's fairly new. Great for business travellers as close to other hotels and restaurants and amenities. Has a pool and slide, great place to stay for hockey tournaments. Would recommend this to families, friends and business associates. Very clean rooms, good t/v's and internet is fair to good. Would be a good place to stay all around , but primarily for business travellers.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi Iceberg0007! First and foremost, we thank you for taking the time to review our hotel. We really are grateful for the nice comments but Best Western Plus Peace River is NOT equipped with a pool and slide.. (: However, we do have a hot tub and a sauna that I recommend for you to try when you come again for a visit. Warm regards!

This hotel was selected because of its location during a business trip. It has all the features you would expect from the Best Western Plus brand. It is just off the highway, in a commercial area that also has restaurants and retail stores. It has ample parking, a well appointed lobby and very friendly staff. The room was large, very clean and very well appointed. Internet was excellent, and the bed very comfortable. I would highly recommend it for anyone on a business trip that wants a good night's sleep!!

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello gmdalberta, We very much appreciate your review and very grateful for the perfect rating. Thank you for all the positive comments about our hotel. Our team here at Best Western Plus, Peace River work very hard to satisfy if not exceed each and every guest expectations. We look forward to your next visit and when you do, I recommend you also try our hot tub and sauna. Also, we have a business center for your use. Again, thank you so much for your wonderful review. We are very pleased to have been of service. Warm regards!

Awsome place to be food is awsome staff is perfect and wonderfull. Nice restraunt within a walking distance mr mikes. Then you have timhortons iga mcdonalds and dairy queen within walking distance of the hotel. Rooms are very clean and tidy

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi Brian S! We take pride in our Jacuzzi rooms and your review is wonderful. We thank you so much for taking the time to share it. We also enjoyed having you and we are glad you chose our hotel for your stay. We make sure to go above and beyond to make your stay memorable and it was very nice of you to make us feel appreciated. We look forward to your next visit. Warm regards!

Stayed for one night only but a very nice place. The desk staff was very helpful and attentive. The room was large and very clean, great WiFi too. Breakfast was included and was better than most free breakfasts. Overall a very enjoyable stay.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello Brian S Thank you for taking the time to write a positive review for us. The management and staff makes it a point to give you and every guest the most comfortable place most conducive to your needs. We look forward to seeing you on your next visit. Warm regards!

A very good experience. The breakfast was one of the best we've ever had at a hotel. The room was clean and the bed was comfortable - two of the main criterion for us! Good value for the money. We'd stay here again if in the area in the future.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear janpan52, We are happy to hear that you had a very good experience with us and for sharing it here on Trip Advisor. Here at Best Western Plus Peace River we take pride in the cleanliness of our hotel and we look forward to your next visit. Thank you once again for your review. Warm regards!

The staff at this hotel were the most hospitable I have come across. Always friendly and very helpful. A hot breakfast is included with hotel stay, food was amazing and fresh. Hotel is in a great location with many stores and services within walking distance. I was here with my work crew, 22 rooms in total and everyone was delighted with their rooms. Very clean and new. They have a fantastic little gym including hot tub and sauna. I will definitely be booking this hotel again when we are working in the area.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi Cherpatra! Thank you for an amazing review! As we always say, we aim to provide top quality service with best value to accommodate our guests and we can guarantee that our team will continue to work hard to provide you with exceptional service. You and your work crew are always welcome to stay here at Best Western Plus Peace River. See you again soon! Warm regards!

You can get a good night sleep in a clean and quiet room that is walking distance to stores and dining. Next to Tim Hortons, gas station, drug store and steak house. You can easily walk to whatever you need.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello oldgirl2016, Thank you for staying with us again and most importantly for taking the time to review us for the second time around. We take pride on our location because as you said it, it is convenient for our guests to just easily walk to whatever they need. We appreciate your loyalty and we hope to see you again. Warm regards!

Larger hotel than I expected with elevator. Lady at check in desk was friendly and helpful. We had a lovely room with a view of the Peace River. There was a large electronic recliner, 3 lamps with electrical outlets in their bases. The desk outlet was above the desk where it could be easily accessed. Touch key access to room (no sliding card). We stayed here two nights and would definitely stay here again.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Karen W Thank you so much for your review. We appreciate you taking the time to compliment our hotel. We are very glad you chose to stay with us and also very happy to hear you had a great experience. We look forward to your next visit. Warm Regards!

clean room , comfy pillow top beds, front desk clerk, friendly and informative, would recommend this place to anyone, close to Mr. Mike"s bar and grill. good breakfast in mornings that is not your usual continental style

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi brendat54, Thank you for giving us a perfect score! it means so much to us when guests recognize us the way you do. We always aim to give our guests the best experience we can. We look forward to your next visit. Warm Regards!

Other than the rubberized Omelettes, tasteless sausages and nuked bacon, the stay was fantastic, the staff were very helpful, The room offered up choices in pillows which is very important to me. Overall very good experience

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi Dennis H! So it seems like you did not enjoy breakfast ): but you still gave us a perfect rating, so yay! (: We deeply apologize for this, though. We are constantly trying to improve our breakfast menu and reviews like yours help us determine what our guests want. Its also great to hear that you had a very good experience with us and we would like to thank you for taking the time to share your experience here at Expedia. We look forward to having you back and try the waffles next time (: Warm Regards!

Was very clean, very friendly staff. Was easy to get to and had a great breakfast in the morning, Location was good. Nice lean parking lot that is paved. Pool was clean and well maintained. Other than amenities not very close to it like movie theatres and such, the location to restaurants is good. Would recommend this to anyone travelling for business or pleasure.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Iceberg0007, Thank you for the kind review of your recent stay here at Best Western Plus Peace River and also for your recommendation. We hope to see you again soon. Warm Regards!

Hotel is new and conveniently located to restaurants and other services. Staff were very friendly the property was clean and the complementary breakfast was good. Check in and out was fast and courteous.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello 544tracyt, Thank you for taking the time to review our hotel here on Trip Advisor. We appreciate your comments and look forward to your next visit. Than you again for staying at the Best Western here in Peace River. Warm Regards!

Really top notch new hotel. Spacious rooms with microwave. Spacious bathrooms too. Lovely cosy bed and pillows. Breakfast included was ok - had most things. Service was really good - they allowed a late, late checkout.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Murray_and_Karina, Thank you for choosing our hotel, and for taking the time to write a review and give us a perfect rating as well. We are so glad to hear that you enjoyed your accommodations. Our aim is to provide a truly unique experience for each and every guest and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back again. Warmest Regards!

The People in Charge of Tourism in Peace River do not do a very good job!! Sure you have accommodations in Downtown Peace River but go across the Bridge & you have the Newest Accommodations Available in Peace River. The Best Western Plus is one of these properties. A relatively New Property but the Town of Peace River has to step it up or the developer in the area. Roads are not paved into the property but the property is all paved. Our only problem is that when we returned from the Funeral we were attending,our room had not been done. When I approached the Front Desk,I received a sarcastic response when I asked why the room was not done,"Did You Leave Your Do Not Disturb Sign On??" which I anticipated receiving but after I told this Front Desk person that I was in the Hospitality Industry for 29 years,she changed her way of talking and sent a housekeeper to our room immediately who was still on shift.(This was the only reason this property did not receive an Excellent from us!!) The Morning Breakfast is Spectacular with a very good selection of Hot & Cold Items which held us quite well until Lunch. Somebody should walk outside each morning and do a circular property check for garbage.We noticed an empty Beer Bottle at the Front of the Property that had sat there for the two days we stayed and was still there upon our departure!!

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear JDRocks757, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about the aspects on Tourism and we share your sentiments. Also, we would like to apologize for the inconvenience caused if your room was not done. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere and if you do plan to visit us again soon, it would be such a pleasure to welcome you back and make it up to you. Our warmest regards!

Very new, clean, and comfortable. Nicest place to stay in Peace River. Very close to McDonald's and Tim Hortons. Stayed in a big suite on the main floor with entire family. No complaints or issues to report at all.

Best Western Pl... P, Front Desk Manager at BEST WESTERN PLUS Peace River, responded to this review
Hello Amy Thank you for the perfect review. No complaints or issues to report, that is great to hear. Our aim is for each and every guest to have a stay as pleasant as yours was. Thank you for the compliments on the room, yes the suite you had is indeed very spacious and great for a family. We do have a good range of shopping facilities and restaurants all within walking distance. Nice not to have to get in a vehicle if you don't feel like it. We look forward to you staying with us in the future, should you be back in Peace River Once again thank you for the perfect review.

I stayed at this hotel recently. This hotel is awesome. Courteous front desk folks and the rooms are well done and spacious. The gym is good too but lacks exercose mats and plug points to charge your cellphones or iPods. The hot tub is great. The breakfast is okay, it is complimentary.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Good Afternoon Sudhish Thank you for taking the time to not only review the Hotel but to give it such a great review! As a team, the staff here always aim to be accommodating and courteous at all times, its good to know that our guests' recognize this. More exercise mats in the gym is certainly something that we can look at along with additional plug points, thank you bringing this to our attention. I am glad you were able to make use of and enjoy the hot tub! Thanks again for the great review.

I stayed here two nights for business. The good: - very clean and updated - large rooms and a nice recliner in room - fantastic water pressure and shower head - many well placed electrical outlets (A+ on this point, a pet peeve of mine) - nice comfortable beds - mini fridge and microwave in room - very good hot breakfast included The Bad: - Only 1 item kept me from a 5 star rating. Their Internet was spotty at best. It kept rebooting knocking my devices off. When it worked the speeds were good, but it seemed to reset at random intervals. (maybe when people complained to the front desk about the internet). If they can fix their Internet issues, then it's a perfect place to stay.

Best Western Pl... P, Front Desk Manager at BEST WESTERN PLUS Peace River, responded to this review
Hello Robert, Thank you for taking the time to review the Hotel, we value your comments both good and bad. I am glad you were pleased with the many features our rooms have to offer, including cleanliness and comfort and you enjoyed the hot complimentary breakfast. I am sorry to hear you encountered issues with regards to the internet. We will look into and review the internet service we provide to our guests. We do want this to be the perfect place stay. Thank you once again for your review.

Back again for a business trip, BW plus provided another great stay, there rooms are very clean, comfortable beds ,quiet , located in a great place, just walk next door to Mr. Mikes food there was great as well!!! A must stay every-time in Peace River...see you next time :)

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Guest, It is wonderful to hear from guests' who return to our Hotel, thank you for continuning to stay at the Best Western Plus here in Peace River. I am glad we were able to provide you with another great stay. We are always stiving to provide a high quallity standard of service, cleaniness and comfort. Having Mr Mikes next door is great, glad you were able to enjoy the food there. Thank you for taking the time to give us a perfect review! We look forward to seeing you on your next visit. Have a good day!

Highly recommend this hotel. New, quiet, and clean good location. Exercise room has everything you need. Breakfast is the standard Best Western breakfast and always does the trick. Staff were friendly

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Thank you Lewis for taking the time to give us a perfect rating. We are glad you enjoyed your stay and found the exercise room to have everything you needed. We always strive to make each guests' stay a pleasant experience. Thank you once again.

Staff was very friendly and helped with points. Hotel is close to New Mr. Mikes, IGA and Walmart. Room was clean, beds were comfortable. Free breakfast which was fresh and tables were kept clean from staff. Will stay again.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Geoff, thank you so much for your perfect review. Pleased that we were able to provide you with a clean and comfortable room. Our location as you mentioned, is good for the new Mr Mikes and handy for local shops should you need groceries etc. Good to hear you enjoyed our free breakfast, something that we pride ourselves on. We look forward to seeing you on your next stay.

BW Plus provided another excellent stay, I will be back. Rooms, breakfast area, lobby and fitness room were all well maintained and clean. The were very accommodating. My TV didn't but was fixed very promptly. Very quiet and enjoyable stay!

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Thank you Jamie for your review. Glad to hear we were able to provide you with a another excellent stay. Good to hear you will be returning to our hotel. I am sorry to hear that your TV wasn't working but I am glad we were able to fix it promptly. The hotel has staff available 24 hours so we are able to assist with any issues that may occur. Thank you again for your review and we look forward to seeing you on your next stay.

This is a great hotel. The rooms are well furnished, a good size and very clean. Good quality shampoo, soap etc is provided. The breakfast is great too: hot food is included such as eggs, sausages, bacon etc. Right across the parking lot is a Mr. Mikes restaurant which is convenient. I would definitely stay here again.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear TreckingLee, Thank you very much for taking the time to review our hotel. We very much appreciate reading such wonderful comments! And more importantly, we are happy to hear that you had a great stay with us. Once again, we all thank you and hope to see you back here again! Warm regards!

peace river best western is wonderful, clean rooms, great service, great breakfast, All the staff takes care of cutomers, and there is pizza on Tuesdays I would recommend to anyone going to Peace river.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi Darrin W, Thank you very much for giving us a perfect rating! We are very pleased to know that you are one of our frequent guest; we appreciate your loyalty and we are happy that you enjoyed your stay. See you again soon! Warm regards!

Stayed at the Best Western Plus in Peace River and was pleasantly surprised. The hotel was very clean, new, modern, The complementary breakfast was huge with food ranging from fresh waffles to 4 different kinds of juices to choose from and everything in between. They even serve fresh pizza Tuesday nights for the guests. The staff were all very friendly and accommodating. Best Western hotels is now my hotel of choice

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear queencolleen04, Good day to you! Thank you for taking the time to give us a perfect rating and we are so glad to hear that you enjoyed your stay. We are committed in giving the best to each of our guests and reading reviews like yours just makes our day. We hope to see you again. Best Regards!

This was one of the best stays at a Best western Property in a very long time. The staff kind, courteous and conscientious. The building very well kept, the room wonderfully clean and the complementary shampoo, conditioner, body wash etc. was gender neutral and of an out standing quality. my only aahwww was the bed had a very firm matrics

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hello Cyndie63, Despite of your "aahwww" moment with our bed, we are very grateful for still giving us a perfect rating which as you said it is AWESOME! We apologize for this, though and if you are thinking of coming back, (which we hope and keeping our fingers crossed for it), you can always ask for an extra comforter to make it a little bit softer for your liking... (: Thank you for taking the time to review our property and we hope to see you again soon! Best regards!

This is undoubtedly one of the nicest hotels we have stayed in. Check in was easy and hotel amenities were explained clearly. The lobby was very clean and the room was spotless. The free breakfast is also the best we have seen for a long time. There are a lot of choices for both cold and hot items. The room was very quiet and had a comfortable bed. The in room wireless internet was fast. The hotel is beside a walking path which goes down to the Peace River. There is a restaurant just across the parking lot so you can just walk to it from the hotel.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Hi James B! First and foremost, we thank you for sharing your experience with our hotel here on Trip Advisor and for giving us a perfect rating as well. Reviews like this one make everything worthwhile and make us strive even harder to give you, our valued guests, a very comfortable stay. We look forward to your next visit. Best regards!

Had a clean, modern suite with a wetbar and induction burner. had 2 TV's so I had the choice of sitting in bed/living area. Mr. Mike's restaurant is next door and has good food. Tim Hortons is across the road for coffee. Lots of amenities near by. Did not use the pool/hot tub/fitness area. Breakfast was tasty and had plenty of choices.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear 282janiceh, Thank you for taking the time to review our property and we are pleased to hear that you find our location to your liking. We also hope that you get to try out the hot tub the next time you visit. We guarantee that it will wash away all the stress after a long and tiring drive. We hope to see you again soon!

We stayed again for a night on the way from during a recent trip. We received a friendly welcome from the staff and were pleasantly surprised by a free supper for their customer appreciation night. Our room was large and comfortable and we had time to enjoy the hot tub as well. We did have an unpleasant surprise at midnight when the first of several trains went by blowing its horn. I suspect this is an issue for many Peace River hotels as they are all along the highway/rail corridor. Next time we will be sure to ask for a room on the other end of the hotel. Breakfast was good but also very busy and there were no available tables. Thankfully we had a kitchenette so it was no problem to bring breakfast back to our room.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Jason P, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We look forward to your next visit. Kind Regards!

When we arrived we were greeted quickly and the check-in was fast and friendly. Room 111 was assigned to us, which is right off of the lobby, and admittedly I knew once we saw where it was that there would be some noise associated with it's location. Most of the noticeable noise was limited to before 11pm and early morning so it did not bother me enough to change rooms. The room itself was large, well decorated and most importantly, clean. The beds were very comfortable and there was an extra abundance of pillows on each bed if that is a bonus for you. There was a mini fridge, microwave and coffee maker as well as a dining table for two, along with the usual desk and tv on a dresser. The staff were very helpful with any questions or needs that we had and the hot breakfast in the mornings had a good variety of choices. I have a dairy allergy so I could not partake so I don't know how tasty it was, but there were a few fruits and muffins along with Almond milk that were allergy friendly. They also had gluten free bread available for toast. All in all, I thought that it was good value for the money.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Karen N, Thank you for your kind review! We truly appreciate your kind words about our staff and our hotel. It's definitely a boost for us every time we hear positive reviews such as this. We will take into consideration to come up with more allergy friendly food in the near future. For now all we can do is apologize that you were not able to enjoy our breakfast. We hope to see you and your daughter again soon! Kind Regards!

Very excellent two-queen room: lots of space, large bathroom, extremely comfortable beds, very clean. And aerial show outside window provided by crows wandering up and down beside the building! The fourth floor room facing rear (towards the valley) had a lovely view. It is a short walk to the adjacent shopping center with a 24-hour grocery supermarket, with very good hot food available. Desk staff and breakfast excellent.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Traveller99ab, Thank you for taking the time to give us your feedback (and a perfect rating as well!) about your stay at our hotel. I'm glad that you found our rooms comfortable and our location convenient. Were you able to explore the area? If not, you can come visit us again and we will be happy to share with you some of the must-visit attractions as well as some hidden treasures in Peace River. Looking forward to see you soon!

We were in Grimshaw for a provincial hockey tournament. The team was designated to stay in this hotel. A group (team) of 11 and 12 year old boys could be a real noisy stay. However, the time spent here was a great pleasure. Very little noise was heard in our room which was clean with a comfortable king size bed and easy to sleep on pillows. The included breakfast was delicious with eggs, bacon, sausage, hash browns, toast, bagels, cereal, porridge, juices, yogurt, tea, coffee, hot chocolate, waffles, muffins and more. The staff was accommodating eg. hot water for my thermos which I left behind and they helped me get it back. Hotel staff was friendly and there to help. Hot tub was clean like the whole hotel ( halls, rooms, eating area) This hotel is close to other places to eat. We could walk to fast food places as well as Mr. Mikes. Walmart was within walking distance. We enjoyed a three night stay and would return again.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear cvhemeyer, Thank you for giving us a perfect rating and for wanting to come back. To be honest, those 3 days were one of our most chaotic days, so to speak, and reading reviews like yours made everything worthwhile. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your thermos is waiting for you... (: We hope to see you soon.

We were in town arranging the funeral of a family member and this was the hotel most of us stayed at. Good clean rooms and friendly staff. The beds were comfortable and the breakfast provided was quite good. The hot water situation wasn't great-most of my showers were warm not hot and there were some sports teams staying at the hotel who got a little loud for a couple of nights. They didn't keep it up too late so while annoying it wasn't catastrophic. I would recommend this hotel and I would stay here again if the opportunity presented itself.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Melody P, We extend our deepest condolences to your entire family and at the same time thank you for your positive comments and we are pleased to know that you had a good stay overall. However, we apologize for the inconveniences that you experienced especially with the hot water. We encountered a bit of a problem with our water heater tank during your stay but rest assured that everything is up and working now. We look forward to your next stay. Warm regards, BW Team

We stayed here for 2 nights mid-February in a regular room with a king-size bed. The room was huge and had more than enough room for 2 people to move around. The bed was comfortable and had 2 great night sleeps. Continental breakfast includes eggs and bacon as well as the usual, and it was a great way to start the day! Didn't check out the pool or exercise room, but we will stay here again!

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Angela F, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Though we don't have a pool, we have a sauna and hot tub you might want to check when you come back. Best Regards!

Always accommodating for U of C students. Close to the college, the staff know us now when we come in and are always helpful and accommodating for my husband that has some disabilities with walking. Like the fact they have recliners in some rooms as that is where I often sleep due to back issues.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Madonna, We love having you and your husband around and it brings us a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you and your husband with for your next trip. Best Regards!

I spent a week at this hotel on the first week of February for work purposes. I was impressed right from check in. Room was clean and I wanted for nothing. Pizza night on Tuesday was a surprise and welcomed after 12 hours of work. I will definitely be returning.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear smoir64, Wow! What a wonderful review! We truly appreciate your business and your trust in us and we are very happy to hear that our staffs and services met your needs and even exceeded your expectations. We look forward in welcoming you back at our hotel in the near future.

This hotel was a great place to stay. We checked in late in the evening, and the lady at the desk informed us there were some kids basketball teams staying there so she gave us a room far away from them. The bed was comfortable and the shower had adequate pressure. There was a complimentary hot breakfast included. The front desk staff were friendly and accommodating. The price was right for us as well. All in all, it was a fantastic stay and my husband and I would definitely recommend this hotel.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Ada B, Thank you for choosing our hotel for your recent stay in Peace River. We have read your comments we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. It was a pleasure to have you as our guest and we hope to see you again soon.

As university students they have always accommodated us and welcomed us. The staff is always friendly and professional. I also stay in the Grande Prairie Best Western for both business and pleasure. I travel with my work so stay in these two hotels all the time.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Madonna Bruner P, There's nothing more rewarding than hearing from our guests that they would stay with us all the time! It's always a great pleasure to have you as our guest. We sincerely thank you for your loyalty and kind review.

I stay at Best Westerns 170+ days a year due to work, I decided to try out the Peace River location again after their flood which closed the hotel for quite sometime. Never the less, the hotel is new, clean and is up to acceptible standards but the rooms I seem to receive being a diamond member are small and seem to crowded with every guest in the hotel around me when there is maybe 10 vehicles in the parking lot (dead, no guests hardly). Secondly I received a phone call from the front desk claiming I'm smoking when I don't even smoke, third my neighbor is clashing and banging around being loud which I would assume is the complaintant. Was charged a stupid $50 fee for damage deposit on arrival which when on direct bill with a company and using a company credit card I don't see this necessary. Will not stay here again, decent hotel but needs better direction from managment. Far more accommodating hotels in the area.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
On behalf of our staff, I would like to apologize that you were not entirely satisfied with our service. As you have mentioned, our hotel is one of the newest hotels in Peace River, always striving to be clean and comfortable for our valued guests. However, your satisfaction is our number one goal and we feel disappointed for not meeting your expectation. Although we couldn't upgrade your room at that time, please be assured we posted extra bonus points to your BEST WESTERN REWARD account for being a diamond member. Please also be advised that when incidental charges are not billable to your company, we ask guests for a security deposit preauthorization which is released at checkout. Most importantly, we hope you understand that our front desk agent didn't accuse or claim that you were smoking in the room. We received a complaint from other guest about strong smoking odour coming from your room, and after our housekeeper also inspected the hallway, we had to call all the guests on the floor. In fact, she said it was a routine check that she was calling every guest on your floor, reminding of our no smoking policy. Although you sounded undisturbed by our call and assured us that you were not a smoker, the next morning after you had checked out, a trace of smoking odour was still evident in the room. Our team is dedicated to prevent any source of fire hazard so we kindly ask for your understanding and cooperation to maintain safe, smoking free environment in our hotel. Please do not hesitate to contact me at 780-617-7600 for any concerns or suggestions. Thank you.

Very nice hotel, we booked a king suite. The room was huge. The hotel is clean. Check in person was ok, seemed new. We asked about cabs and he didn't offer to call us one. Brand new Mr. Mikes resteraunt right beside the hotel. Our friends add the complimentary breakfast and said it was good. We called the hotel direct to book and it went very well.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear Sharon N, Happy New Year! Thank you for choosing to stay at our hotel. We appreciate your good review and we apologize for any inconvenience you may have encounter at check-in. Please let us know how to make up for it on your next visit. Regards, Front Desk Management

Stopped overnight after a full days travel. Found the hotel to be very clean, quiet and the staff was quite helpful. There was plenty of parking available with plug ins for cold weather. The location was close to shopping and a restaurant. We were able to walk to the restaurant and shopping. I would recommend this hotel.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear violas2016, We are very glad you chose to stay with us and also very happy to hear you had a great experience both with our staffs and our facilities. We are indeed surrounded with supermarkets and fast food chains and Mr. Mikes is a new addition which makes it more convenient for guests like you. We hope to see you again. Regards, Front Desk Management

I have stayed at Best Westerns all over, however, this was my first time staying at this location. I had reserved 2 nights, one night I'd pay for and the 2nd night I was redeeming points for. I made the reservations on the phone through best western rewards. They informed me I'd have to make 2 reservations as I only had enough points for one of the two nights which is what I've done in the past and have never had any issues with. When I arrived at check in I explained to the girl I had reservations for 2 nights. She said no it's only for 1 night. I explained again that I had 2 separate reservations and that I wouldn't be checking out after the first night. She didn't seem to have a clue what I was talking about. She kept saying the only way it would work is if she cancelled my second reservation and updated my first one. The hotel was relatively dead during our stay. I asked her to just make a note on both reservations that there were actually 2 reservations and that I would just check out after the second night. I asked her not to cancel my reservation since I did in fact have a reservation she said she'd sort it out. The next morning I woke up to the paperwork slid under my door for easy checkout even though I wasn't checking out until the next morning. I went down and spent another 5-10 minutes talking to someone else explaining the situation. She was much better and knew exactly what I was talking about and said not to worry I didn't need to check out just come down and see her the following morning. When we first got to our room the heat wasn't turned on. The temperature in the room was 62 degrees. That was way colder than it should have been. If you're turning off the heat to cut costs you should think about turning it on when you have guests checking into those rooms. The room was more than adequate for our needs. there was a microwave, mini fridge etc... it was all clean and aside from the lack of heat when we arrived the room was really good. I travel a lot for both work and pleasure. If I was in PR again I'd consider staying at this hotel again.

Best Western Pl... P, Front Desk Agent at BEST WESTERN PLUS Peace River, responded to this review
Dear wendyi, First and foremost, we apologize for all the inconvenience that you encountered especially upon checking-in. Rest assured that the management has already looked into the matter and this will not happen again. The room temp was an oversight from us and again we deeply and sincerely apologize. Secondly, we thank you for giving our hotel a good review despite the circumstances. Please let us know when you plan a trip back to PR so we can make it up to you. We look forward to seeing you. Regards, Front Desk Management

I had to go to Peace River for a one night business trip. I booked into the Best Western because of name recognition but was very very pleased with the hotel. It is new, clean and well appointed. The staff are very friendly. The beds and pillows were great. It was very clean and the breakfast was terrific. The waffle maker was great and the other hot items were very good. My only criticism was that the fresh fruit was scarce but that is not a reflection of Best Western but of getting fresh fruit in the north. Will definitely stay here next time I'm in Peace.

Best Western Pl... P, Front Desk at BEST WESTERN PLUS Peace River, responded to this review
Dear Gabriolagirl1636, Thank you so much for your review! We are very pleased that you enjoy our accommodations for your business trip. Our staff thank you for your compliments and our housekeeping agents are happy to hear they're doing a great job! We would definitely love having you back. Regards, Front Desk Management

room was good. internet was poor, free pizza was poor, breakfast was very good. Location is good. Mr Mikes being built the the parking lot will be great as there is no restaurant on site. I will stay again as i am a points collector and it is a good location

Best Western Pl... P, Front Desk at BEST WESTERN PLUS Peace River, responded to this review
Dear Brad Z We apologize for not meeting your expectations. We will try harder to work on our shortcomings so we can give you the best possible hotel experience when you visit us again. Please feel free to call us at 780-6177600 if there is any way we can make it up to you. Best regards, Front Desk Management

Enjoyed staying in this centrally located hotel. It was clean, the staff were helpful and nice and it was located by restaurants and shopping for our volleyball team. We had a tournament in both Fahler and Fairview and chose to stay central to both. It had a hot breakfast with waffles, bacon, sausage, French toast, and a regular continental breakfast too. Saved me time and money from having to purchase breakfast items for our team. The hotel was clean and the hot tub was perfect for unwinding at night.

Best Western Pl... P, Front Desk at BEST WESTERN PLUS Peace River, responded to this review
Dear Karen W Thank you so much for your review. We appreciate you taking the time to compliment our hotel. We are very glad you chose to stay with us and also very happy to hear you had a great experience. We are always being complimented on our breakfast and we will make sure that we will have this variety to choose from at all times. We hope to see you and your team again on your next trip to Peace River.

This hotel property was a pleasant surprise. The hotel is very well looked after. The rooms are very spacious and have a very warm decor. The staff was very helpful and wanted to make sure your stay is enjoyable. i will definitely stay at this location again.

Best Western Pl... P, Front Desk at BEST WESTERN PLUS Peace River, responded to this review
Dear Graham C, Your kind words mean a great deal to us. We are very glad to know that your stay was enjoyable. We strive hard to meet every guest expectations. We are glad we had given you a positive hotel experience and hope to have you stay with us again in the future.

We arrived late for our reservation and we were quickly registered and sent to our room. The room was very new and the bed was very nice. Our room was not overly large and was strangely built. The closet doors can't close when jackets are hung in it. It is too narrow even for its hangers to hang straight. This was odd, but the place did have a small fridge and microwave. The room was clean enough, but I certainly wouldn't eat off the floor or anything. I think some of the other trip advisor reviews for this hotel might be a bit over the top. It still is likely one of the best hotels in Peace River. Breakfast was outstanding. Hot omelettes and bacon and the standard waffle maker. Lots of seating. The hot tub was excellent too. We didn't use it, but the small exercise room looked well equipped. We would stay here again.

Best Western Pl... P, Front Desk at BEST WESTERN PLUS Peace River, responded to this review
Dear kevinleo, Thank you for taking the time to review our hotel and it is nice to know that you will stay here again. Our team will continue working hard to provide you with great service so we can meet your expectations. We look forward to your next visit.

We had an overnight in Peace River and booked in a King kitchenette with a separate bedroom. We had a very friendly greeting upon arrival and the lady at the front desk was quick to check in with us to ensure our room was OK. It was great! Very spacious and comfortable. My only issue would have been if we were staying longer as there were not many kitchen items available. For an overnight it was not a problem. Breakfast was good and the checkout process was quick and accurate. We will be back!

Check in was great , Ivan was friendly and efficient .The rooms were big, clean ( although the second day when we asked for glasses the person who brought them was not pleased with the clean job) and she came back to re- do.First person who cleaned had not cleaned coffee pot and if looked close I guess was in need of better job which certainly happened. Would have no problem staying at this venue again.

Hotel was clean - beds were comfy - and the breakfast was exceptional. Will be back again next time I need a room in Peace River. Not liking that I have to use at least 200 Characters in my review - but ok

Stayed here for a couple of nights for business. In a area still being developed so the only places to eat are DQ, McDonald's, Tim's. ....basically fast food. The area could use a real resturant closer. Rooms clean, staff friendly and helpful, breakfast included (very good) and fairly quiet.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Neil F, We love to hear that your stay was nice and quiet! We are also excited that a stake house, Mr. Mike, is opening up soon right next door so our guests will have another good choice for fine dinning places. Thank you for your valuable comments and hope to meet with you again at BEST WESTERN PLUS Peace River.

I stay here on a regular basis to attend classes. I have always been treated very well, staff are polite, helpful and accommodating. Since we are here on a regular basis many know us by name and certainly make us feel at home. The breakfast in the morning and availability of snacks has been great for us.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Our team works hard to make your stay comfortable and cozy and thank you very much for recognizing our efforts. We are honored to accommodate your group during the educational program and hope you have a great success through the course. All the best from BEST WESTERN PLUS Peace River.

You can't beat the location. It sits between the Peace River Airport and the bridge to downtown Peace River. It is a little hard to get to from the highway due to poor signage, but we were able to spot the Best Western from the main highway. There is plenty of free parking and ideally close to everything you might need (Walmart, Shoppers Drug Mart, Tim Horton's to name a few). Check-in was very fast and easy. Lobby was very appealing. Check-in was to left and you can see the breakfast eating area straight ahead. The room is massive considering how low the room rate was ($149.99 a night for two queen beds). The ceiling is very high and the bathroom is larger. There is a separate table with two chairs, perfect for when we ordered in pizza. Beds were very comfortable and we had a view overlooking the Peace River. There is free wifi as well and the connection was very good. I was able to watch Netflix without any streaming difficulties. There is a small "kitchenette", which consists of an empty bar fridge, a microwave and a counter with a tiny coffeemaker. The cups were all disposable but wrapped individually. We didn't have any tea in our room (not sure if it was forgotten) but everything else was in order. The room was super-clean and very well-maintained. A hot breakfast was included in our room rate, so we headed downstairs for breakfast. There is a long breakfast buffet with a variety of options, including at least two hot dishes to choose from (we had a choice between scrambled eggs or an omelet). There is also a make-your-own waffle station. Plenty of drinks to chose from (coffee, tea, juice, hot chocolate) too. The food isn't spectacular but it was still pretty good. We would definitely return to stay here again. It was my first stay at a Best Western and I'm now sold on the BW hotels. Staff is young but they're friendly. Fantastic hotel!

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
On behalf of our team, I sincerely appreciate your fantastic, detailed review on your last and giving us an opportunity to impress you with our service. Because of valuable guests like you, we, as your preferred hotel, always strive to maintain high standards of guest service and cleanness. Thank you again for your rewarding comments and please contact us for any assistance at 780-617-7600. Have a great day!

Nice hotel which was a surprise for such a small town - room was pretty - bed was very comfortable. They just need to add the extras to make it PLUS in my mind - glass for glasses and maybe some wine glasses in the room and real coffee mugs. Otherwise it was a pleasant stay.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Sherylyne, Thank you for sharing your experience and your comment is always valuable to us . Our team is continuously working hard for the PLUS image of our hotel and hygiene concern is one of the reasons we use individually wrapped cups in guest rooms. On behalf of BEST WESTERN Plus Peace River, thank you again for your loyalty to our brand.

If I was just staying the night, it would be a decent place - clean rooms, new building amenities and the rest; but I wasn't. I had booked the meeting room for 20 and found that the room was essentially fixes as a board room with 10 chairs and no projection facilities. The staff are well meaning, and housekeeping is as good as anywhere else I've seen, but front desk (and the assistant manager) need to step up their game if they intend to host anything but the most basic meetings. Breakfast in the morning is provided, but the refresh seems to vary by staff member. There is no restaurant attached to the building, so you are limited to McDonalds and Tim Hortons as walkable options.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
We apologize that we didn't meet your expectation on your last stay. Your comment is important to us and gives us a chance to improve our service. Based on your comments, we will look into this issue and find a way to provide a better experience for your next stay with us. Thank you for your comments.

cleanest hotel in peace river staff is awesome. and haven't seen a bathroom so clean. breakfast food so yummy. needs a a french toast for the lil ones. has a sauna and a hot tub. even a few rooms with wicked Jacuzzi

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Brian S, We are very excited to hear that you feel our hotel is the best in Peace River! Having two little boys on my own, I understand the need to be kid-friendly environment in the breakfast facility. As you have suggested, we will add French toast in the breakfast menu and bring many ideas to make little kids' stay more fun and enjoyable. Thank you again for being our valued guest and staying with us!

This was a first class hotel and the room was very comfortable. The staff there were very helpful and the free breakfast provided was excellent. We had a good view of Peace River from our room and in the morning we watched the morning fog roll in along the river...it didn't last long.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Our hotel is nestled on the top of west hill of Peace River valley, and the valley view from our room is quite beautiful. Especially in the wintertime, the frozen river and the valley covered in snow is one of my favourite scenery in this town. Hoping to meet you again for your next trip, we thank you for giving us a great review.

Very clean new property right in the new area of town. Nice breakfast included. Cheapest property on expedia. Would recommend and use again. Fridge in room and opening window which I always enjoy. Lots of free parking.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
Dear Shelly M, We always aim to provide the top quality service with best value to accommodate our guests. Thank you for saying you would recommend us to your friends! To always meet your expectation, our team will continue working hard to provide great service.

There are a group of us continuing further education and come to Peace River every second weekend. The hotel is in walking distance from the school and made every effort to make us comfortable. They are also looking at a lower rate as we will be there for 2 years.

Best Western Pl... P, Front Office Manager at BEST WESTERN PLUS Peace River, responded to this review
We are happy to provide your group with accommodations at student discounted rates and thank you for giving us the opportunity to support your educational journey. We hope you have a successful academic year as well!