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Best Western Hotel Inn of Nacogdoches, Nacogdoches

4.0/5  - basé sur 179 notations.
3428 South Street, 75964-7240, Nacogdoches, United States - Voir l'itinéraire
Best Western Inn of Nacogdoches - Façade Best Western Inn of Nacogdoches est idéalement situé dans le centre de Nacogdoches. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Il y a toujours quelque chose à faire près de notre hôtel de Nacogdoches, que vous alliez faire un tour au festival annuel de la myrtille ou que vous alliez goûter au meilleur barbecue du Texas. L'université d'État Stephen F. Austin est à quelques minutes en voiture de notre hôtel de Nacogdoches, faisant de notre établissement un lieu de séjour populaire auprès des étudiants, de leurs familles, des invités de la faculté et du personnel. Que vous soyez là pour une remise des diplômes ou pour tout un semestre en tant que professeur invité, nous vous accueillerons comme à la maison. Les séjours prolongés sont possibles et il y a plein de choses à faire lorsque vous en avez le temps. Les employés de Tyson® Foods, Cooper Power, Pilgrim’s® Pride et, bien sûr, le personnel de l'université, préfèrent tous séjourner dans cet hôtel de Nacogdoches en raison de son emplacement idéal, et de son service et de sa qualité supérieurs. Le lac de Nacogdoches à proximité est un excellent lieu de pêche, de canotage, de baignade et de ski nautique. Le centre-ville historique de Nacogdoches est rempli de boutiques et de restaurants fins, vous pourrez donc passer une après-midi relaxante à vous y promener et vous y trouverez toujours quelque chose de nouveau. Notre hôtel de Nacogdoches est à quelques minutes à pied de divers restaurants et nous offrons un accès facile à la Highway 59. Un service de blanchisserie réservé aux clients de l'hôtel est disponible, et la détente est à votre porte avec la piscine extérieure. L'hospitalité typique du Sud est une religion ici et chaque membre du personnel s'engage à faire de votre séjour un moment spécial. La pratique du golf fait partie du mode de vie de la région et les clients de notre hôtel de Nacogdoches ne seront pas loin de luxueux parcours. Les tournois de softball et de baseball attirent des équipes et leurs fans venant de toute la région et nous sommes heureux d'accueillir les groupes. Quelle que soit la raison qui vous amène dans la région, vous méritez de passer un séjour confortable et relaxant. La literie de luxe, les chambres agréables et spacieuses et le départ rapide ne sont que quelques-unes des choses positives que vous pouvez attendre de notre hôtel. Réservez une chambre calme au Best Western Inn of Nacogdoches dès aujourd'hui et préparez-vous à passer un voyage complètement relaxant !Passez un excellent séjour !

Best Western

Hotel Inn of Nacogdoches

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 179 voyageurs
Note attribuée
Excellent
71
Très bon
55
Moyen
37
Médiocre
11
Horrible
5
CONSULTEZ LES AVIS POUR
En couple En couple
36
En famille En famille
70
Escapade entre amis Escapade entre amis
15
Professionnel Professionnel
36
Voyage solo Voyage solo
16
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Everything looked in order, however the room smell musty."

3
04/10/2018

I let the front desk know about the smelled since I had initiated the “we won't smoke in room” clause or be changed a fee. The front desk person apologized but didn't offer any solutions and I didn't ask for any.

sandymarsh, front desk at Best Western Inn Of Nacogdoches, responded to this review
Thank you for staying with us, we appreciate your business

"Oldest town in Texas visit."

5
09/09/2018

Hotel was very clean, comfortable, and quiet. The staff was friendly and knowledgeable and always willing to help when asked to. We stayed three nights and even over the weekend the hotel stayed relatively quiet with the exception of a few slamming doors. It was a very enjoyable stay.

"Great stay"

5
21/07/2018

Very nice property, right on the main road with ease access. Staff is always friendly and helpful. Check-in/checkout was quick and easy.if you are in nacogdoches this is one of the places that I recommend

"Nice place!"

4
15/07/2018

We were there for a Jaycee convention. Very nice place to stay and freindly staff. The rooms are affordable for us Seniors on a budget and they do have a nice breakfast buffet. It also was convenient to the golf course and close to downtown area.

sandymarsh, front desk agent at Best Western Inn Of Nacogdoches, responded to this review
Thank you for staying at Best Western Inn of Nacogdoches

"Beautiful ride to Nacogdoches Texas"

5
20/05/2018

We both were extremely please with the overall stay at this Best Western, our room was nicely decorated and very clean. We had one of the best night sleeps with their most comfortable beds we have ever slept on. Their hot breakfast was so good, eggs, bacon, sausage and all the fixings to go with. Make your own waffle was nice too.

"excelant hotel"

5
08/05/2018

the staff was friendly & professional they helped me a lot when I was there. the hotel is well kept. the room was comfortable & I rested well here. restaurants was close by, easy on & off hiway.i would recommend this hotel

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Thank you for your review

"Great Place"

5
14/04/2018

The property, people and the room was really - perfect! This is family operated and you can see the care they take to give you the best you can expect. It was not a problem but for me the only negative thing is they take pets. I would highly recommend to stay here! The price was right too. Thank you to the staff.

"Nice hotel"

5
01/04/2018

We stayed here for two nights and really liked it. It was a typical Best Western and had a nice big, comfortable room with a good bed. The room was clean as well. The hotel was quiet and easy to get to. The free breakfast was not so great - but in my experience that is typical at all hotels. We will definitely stay here again.

"Motel and well kept "

4
29/03/2018

I didn't realize it when I booked the reservation, but this is a motel (each room has exterior entrance). I decided to stay anyway and glad I did. The room was very nice, modern, clean and well maintained. The price was very good as well. I would stay here again if in the area.

"Good value, very clean"

4
07/02/2018

Really liked this hotel for the price. On the spartan side, but very clean and well maintained. Lovely looking pool out back. Beds are likely in need of replacement soon, and could have definitely used an extra blanket as bedding was very light. Front desk staff were very friendly and lovely to deal with. We actually got a cheaper rate walking in than on online. Good breakfast options. This hotel definitely emphasizes clean- thankyou!

"Great Service, but a lot to be desired."

3
31/12/2017

My family and I picked this hotel based on the Best Western brand alone. We've had good luck with the chain on past trips, and we decided to give this one a shot. We had no idea where were going to stay since this trip was on short notice, so seeing a Best Western made the decision easier. The desk clerk was tremendous and answered all of our questions regarding the area and our anticipated trip to Galveston the next day. She signed us up for the rewards program and even gave us the number and address for the Best Western in Galveston. The staff at the desk the next day was equally as polite and helpful. If the review would stop here, they would get a full 5/5 from me. The area around the hotel gave us serious questions about security. The abandoned and graffiti covered restaurant adjacent to the entrance did not give us a lot of hope, but we took the desk staff at their word that the area was secure. The room was on the ground floor, and was basically what we expected for the price. It did not live up to our past experiences with Best Westerns we've visited in other areas. The beds were both very small for a traveling couple (full sized I believe) and were pretty firm. The pillows had to be doubled over since they were quite soft and thin. The door had light showing all around, and we were woke up by other guest talking and loading up their vehicles in the morning. We could also smell their cigarettes through the gap around the door. The manager did respond to a survey I filled out via email and promised to address the concerns I mentioned above with the maintenance staff. I haven't returned though to see if it has improved. I was impressed that he even cared enough to respond, so I'll give them and even "average" rating. Not nearly as bad as other hotels I've visited, but not as good as other Best Westerns I've seen.

"Daughter's College Graduation"

5
18/12/2017

I attended my daughter's college graduation there and I had a number of different choices for hotels, but I chose Best Western. My experiences with Best Western in the past have always been very good ones and I always look to see if a Best Western hotel is available first before I make my reservation. The staff and manager at this hotel are always looking for ways to make and improve your overall stay and hotel experience. The staff were very attentive, friendly and courteous. I would highly recommend this hotel to anyone!

"Helpful"

5
27/11/2017

Thank you for a wonderful stay, excellent price for an extremely clean and comfortable room. Breakfast was served on time and was delicious with a nice variety. The server was polite. The staff at check in and check were very courteous

sandymarsh, Manager at Best Western Inn Of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"A+ Accommodations!"

5
20/11/2017

A cozy and clean motel with a great breakfast and super-friendly staff. Plus it's close to the historic district where there are unique shoppes. Had a terrific weekend shopping in this Oldest Territorial Town in Texas!

"Nice inexpensive hotel close to historic downtown"

4
18/11/2017

We chose this BW over the other BW on the north side of Nacogdoches pretty much on a coin toss. It turned out to be a nice property. We were checked in by a pleasant young man who also gave us some suggestions for dinner that night. Our room, 228, was on the upper floor toward the back of the building, away from the road. It was clean and quiet and there were no problems encountered. There are ice machines on both levels which is nice; hate having to go down and up the stairs to fetch a bucket of ice. The bed was comfortable and while the room wasn't overly large, there was enough room to move about. The microwave, refrigerator and TV worked fine and we liked the quietness of the room. Breakfast on the two days we stayed was basic BW in a somewhat small dining area. There are 4 square tables, each with three chairs and a six stool rectangular table. So, there is seating for only 18 guests although we never saw it crowded. There is more space, if necessary, to sit in the much larger lobby. The breakfast items, as mentioned, were standard fare and there was enough left for us when we arrived around 9 AM in the morning. We did have to ask for more pepper packages once and the coffee pump carafes were empty on the second morning. The check-out process was easy and handled professionally by another friendly young gentleman. Overall, this is a nicely renovated older property and the staff are generally friendly and professional. I would definitely stay here again when we visit Nacogdoches again.

sandymarsh, front desk at Best Western Inn Of Nacogdoches, responded to this review
Thank you

"Great hotel"

5
17/11/2017

We stayed one night at this location and I loved it. The room was very spacious and very clean. The hotel was recently remodeled. It was a very beautifully decorated room. The staff was very friendly. And I loved the location, right on Hwy 59 but not too noisy. Short distance to go to the historic downtown. Great hotel, I definitely will stay there again. PS: The mattresses could be a little bit more comfortable though.

sandymarsh, front desk at Best Western Inn Of Nacogdoches, responded to this review
Thank you

"Nice hotel - Lousy breakfast"

4
15/11/2017

Nice amenities, helpful staff, acceptable bed, quiet air conditioner/heater, good location, worst breakfast I've had at any hotel and that's saying a lot. I could slice the scrambled eggs and there was no bacon or even a place for it.

sandymarsh, Front Desk at Best Western Inn Of Nacogdoches, responded to this review
thank you

"College visit"

5
13/11/2017

This is a great place to stay it was very clean and comfortable. The staff was very friendly and went above and beyond to help us. We came to town to view the college our child will be attending in the Fall 2018.

sandymarsh, Front Desk at Best Western Inn Of Nacogdoches, responded to this review
thank you

"Nice room!"

4
13/11/2017

The room was extremely clean and appealing. The outside of the hotel looks older, but the inside was updated and nice. It was quiet and nice. I've stayed at most of the hotels in the area, and this one was just as nice as the more expensive places. Save yourself some money and stay here!

"Good value, clean, comfy"

5
12/11/2017

My extended family stays here every summer for our family reunion. Last week I found my self in the area, alone, and decided it would be wise to stay where I knew it would be safe and comfortable. They were pretty full and only had a smoking room available. The smell was not good at first but after a few minutes of running the air conditioner I was no longer bothered by it. The room was, as I've always experienced here, clean and comfortable. The pillows were incredible! The staff is friendly and helpful. It was already dark when I arrived. I had trouble opening the door to the room and walked back up to the office without feeling any unease. The desk clerk walked back with me and opened the door with no problem. (You had to push down on the handle pretty hard) I had meant to set my stuff down and the go back out and lock the car. Well I forgot until the next morning when I left. My car had not been messed with. A great night's sleep and good breakfast in the morning.

"Clean and most comfortable bed ever. Great price!"

5
09/11/2017

Everything was perfect for a perfect nice sleep. Clean, great breakfast and coffee. Decor more budget but can't beat it for the price. It was still decent decor, sturdy, clean, just plain. Breakfast was good, it had eggs, sausage, great coffee, milk and yogurt to go. Cereals, waffles. But I really liked the comfort of the bed.

"Very good value"

4
06/11/2017

Nicely updated. Very comfortable bed & pillows. Clean room. Decent breakfast. The only thing I didn't like (& it's my fault for not researching it better) is all rooms have outside entrances. I prefer inside entrances.

"Repeated stay at Best Western in Nacogdoches, TX"

5
03/11/2017

The Civil Air Patrol uses this hotel exclusively for work done at the Texas Wing's Headquarters in Nacogdoches, TX. We are very satisfied with this hotel. Anytime any of us come up to do work at that facility, this is where we stay.

"Nice room"

4
28/10/2017

Room was clean and comfortable. Breakfast average. Staff was friendly and helpful regarding restaurants in the area. Would definitely stay here again if in this area. Very good price for a nice room clean room.

sandymarsh, Font Desk Clerk at Best Western Inn Of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Corey Durbin Front Desk BEST WESTERN Inn of Nacogdoches

"Legitness"

3
24/10/2017

It was a one night stay but it was worth it the restrooms were very clean, the room was a pretty good size and the bed was comfortable. Even though the pool was closed I wouldn't mind staying over there again

"Nice and Quiet!!!"

4
21/10/2017

My husband and I were looking for a quiet and relaxing few days away. This hotel gave us just that! No major highways right outside....bed was very comfortable. We would visit again for sure. Front desk associates were very friendly and extremely helpful in explaining where various sights were located.

"Frank from Galveston"

5
19/10/2017

Best motel I have been at, better than the other Hotels in town. Much better than the other best western in town. The staff here is always friendly, and professional. Rooms are VERY clean, and they don't smell.

"GREAT HOTEL"

5
03/10/2017

The staff was above and beyond helpful. There was a problem with Expedia and Nancy at the front desk efficiently handled the problem. Had very clean and comfortable rooms. They take pets. It is an excellent place to stay in east Texas.

"Very comfortable stay"

5
28/09/2017

Room was well decorated and clean. Front desk staff not very helpful or friendly. He made me feel like he didn't enjoy his job much. Forget the free breakfast. Coffee tasted like hot water. Go to McDonald's for breakfast. I will stay again.

"Best Hotel in the area"

5
11/09/2017

we were stuck in east Texas during the beginning of the evacuation of Hurricane Harvey. We had to stay at other towns on our way out and they were horrible!! This Best Western was very clean /up-to-date/efficient.A definite plus!

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Perfect For The Money Spent"

5
18/08/2017

After driving almost fifteen hours, my daughter and I were ready to sleep under a bridge if we needed to. It was very late so we did not want to spend a lot money since we also had to get up and out early. This Best Western was just perfect for what we needed which was a clean room at a reasonable price. Nothing fancy. It was full but we didn't hear a thing, and we felt safe. The next morning we enjoyed a no frills breakfast. Again the price was right for the little selection there was for breakfast. Over all, I was super satisfied.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Not a nice hotel"

2
02/08/2017

We drove up and the property was not very pleasing to the eye. The front desk clerk did not ask for any ID. The room smelled weird and there were dead bugs in room. The mattress was hard and not comfortable.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
hank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Sandy Marsh Front Office Manager BEST WESTERN Inn of Nacogdoches

"Best Western outside of city"

3
01/08/2017

It was okay for a couple of nights. They gave me a good corporate rate. It was clean and everyone was friendly, it is just not what I am used to. Nacogdoches does not offer many hotel options. There are two BW in Nacogdoches. If you stay, use the one outside of town, not the one on North Street.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Needs attention"

3
22/07/2017

The pool tile is falling apart and the bed was not very comfortable. The rooms were clean, and the size of the rooms are good. Breakfast buffet needs attention- everything was over cooked. Location is convenient to food and down town area.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Clean, friendly staff"

4
17/07/2017

I enjoy staying at Best Westerns when I choose a hotel. I think they are a god choice with value and we always take advantage of the free breakfast. Our room and all that we saw of the hotel was clean and neat. The only things that weren't great: 1) Wi-fi was not a great connection. The signal was weak in our room, and we actually lost the connection for a minute or two quite frequently. For us this wasn't a huge problem because we have plenty of available data. However, I mention it because I know it would be important to some people. 2) Our bathtub was a little slow to drain. I reported it and told them it was fine with us but they might want to check it when we left. 3) When you first enter the room, you can tell by the smell that this an older hotel. It is a bit musty smelling, but not overwhelming so. After just a couple of minutes I seem to have adapted to it and no longer noticed a smell. Overall, we enjoyed our stay. Beds and pillows were comfortable, staff was friendly, it was clean, and decent free breakfast. We will return next year.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Great for the price"

5
10/07/2017

If you want a chef to make you breakfast, go across the street and pay twice as much. If you want good, basic service, a clean room, friendly staff, come here for a quality experience at a reasonable price.

"Clean and well kept"

5
03/07/2017

The room was perfect size and very clean and well kept. They are very pet friendly and very helpful with tips on what to do and where to go in the area. Perfect location easy access to downtown, the university and the Highways in and out of town.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Great Rooms, Great Price"

4
02/07/2017

Very clean, large, well-appointed rooms. The beds were very comfortable and the room A/C was in good working order (a must in Texas during the summer). Friendly staff. Free wifi and free breakfast. Convenient for travel. Nice amenities. Would stay there again and recommend to friends.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Convenience"

4
25/06/2017

Spent a night with family of 5, Room 201 has 3 very comfortable beds (loved it). After a long day in Houston, we arrived at around midnight. Check in was easy, room was welcoming. My only complain about the room was the tub not draining properly. Otherwise, room (and, the facility itself) was clean. Decor is easy on the eye. Hot and cold breakfast (Full breakfast) was served and that's where I had concerns. Food didn't look nor tasted fresh. I did not notice any food mishandling by the staff, presentation was clean and acceptable.

"Nice, friendly"

4
16/06/2017

We haven't had much experience with a best western so we we're happy to see how clean and nice the room was. We went to the pool and it was also very clean. Breakfast the next morning had eggs, bacon, sausage, waffles with pastry, toast, choice of drinks plus more, so something for all of us. The people working there were very kind, friendly and helpful. I would stay here again.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Great hotel!"

5
15/06/2017

I always try to stay at Best Western Hotels. They are always clean and modern. The staff are always professional and they cost is always within my budget. I will continue to stay at their hotels each time I travel.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Sports tournament with kids & dog"

4
12/06/2017

In Nacogdoches for a sports tournament with teens. Although I don't usually stay at hotels with exterior doors- we made an exception & glad we did! Rooms were large & neat. We were able to bring our dog for a small fee & plenty of grassy area. Close to downtown.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"BW hwy 59"

4
12/06/2017

great place, older hotel that has went through a full remodel, rooms are large and clean with up to date décor, waffles are great, shaped as Texas, laundry area nice, plenty of lighting in parking lot at night

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Outstanding hotel"

5
12/06/2017

We were vendors at the Texas Blueberry Festival and booked this hotel. The staff is very friendly, both at afternoon checkin and morning checkout. The beds are very comfy. We only had time for breakfast one morning and it was delicious, so much of a variety to choose from. This hotel is also close to downtown and restaurants. Very clean. Quite. Will definately stay there again.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Family trip"

5
08/06/2017

The staff was very friendly, the rooms were very clean, and breakfast was really good. The kids loved all the choices at breakfast. The express checkout was a welcome option. I would definitely stay here again.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Great value for the price"

3
18/05/2017

This entire property is very clean! The staff is very friendly! The room was big! The bed was not the most comfy but was not the worst bed I have slept on in a hotel. It appears to have been recently updated or built. They do have a small free breakfast in the morning. It was ok. The coffee was not my favorite but it is free. This hotel is a good value for the money we paid. Staff is great here!

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Nice Hotel...but not for nonsmokers"

3
13/05/2017

Pretty nice room, comfy bed, nice pool, no complaints about the service or the room. BUT...each room's door opens to the outside. We were on the second floor. Even though we were in a non-smoking room, there were constantly people standing right outside our door/window smoking. So we couldn't even use the a/c, much less open the window. It's a shame, because otherwise it was a good value for the price. Just not for non-smokers.

"Camino"

4
06/05/2017

Very fair pricing for room and the staff is exceptional. I will stay here for the remainder of my job. I would definitely recommend staying here during your overnight stays while in Nacogdoches Texas.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Road trip"

4
03/05/2017

The hotel was nice and clean . Staff was friendly. The bed was very hard, made for a hard nights sleep. Otherwise, bathroom was very clean and the area was nice . I would stay at a Beat Western again when traveling.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"excellent service"

5
03/05/2017

The rep at the desk was very nice and met all my needs. He was gracious and had a great smile. I taught and managed service representatives for 30 years and he met all the marks. I always stay here when I am in the area.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Excellent"

5
30/04/2017

Great experience. Excellent. Will return when next in town. Excellent value, good location and helpful staff. Nothing negative to say. Don't hesitate to stay at this hotel. You will not be disappointed .

"Convenience to SFA"

5
19/04/2017

Remodeling going on. Rooms very nicely decorated and comfortable and clean. Very quiet and great breakfast options. Reception staff very personable and helpful. Construction on frontage road completed and easy access in both directions. Location not far from downtown and university.

sandymarsh, Front Office Manager at Best Western Inn Of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Great place. Clean"

5
10/04/2017

Great place. Good value and the rooms are super nice and very clean. I would stay there again if I ever work in the Nacodgoches Texas area. Nice comfortable beds and everything in the room works. I found the staff very nice and friendly and also helpful.

"Well I was hopeful..."

2
08/04/2017

I'd read this hotel had been updated and since my regular hotel in Nac was booked I thought I'd try it. What a disappointment! The sheets were worn and stained and the blanket was just nubby and gross with hair in it. The beds were super uncomfortable. The toilet was so close to the door and wall it was almost unusable maybe 8 inches away, and the toilet paper roll was about 3 inches away from the seat! Totally ridiculous! It's sad because just looking at the room you could tell it had been updated and it looked clean until you turned the bed down.

sandymarsh, Front Office Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Sandy Marsh Front Office Manager BEST WESTERN Inn of Nacogdoches

"Very pleasant experience"

5
07/04/2017

We normally use the high end hotel chains when we travel but because of late plans booked here. We were pleasantly surprised with the accommodations. Very clean, nice rooms, and very friendly staff! Would recommend this hotel above high end chains in the area for the value.

sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"NACOGDOCHES STAY"

5
03/04/2017

Very clean, and staff was extremely friendly, and courteous, desk clerk at check in went out of her way to meet my request The hotel was full with a fishing contest in town, but the hotel was quiet and breakfast area had plenty of room and food was fresh

"Great Place"

4
18/03/2017

My husband & I enjoyed the experience that we had at this motel. Been to alot of motels and this was great. We didn't use the pool do I can't comment about that. Everything else was great. The staff was very helpful.

sandymarsh, Front Office Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Mattresses were bad"

2
25/11/2016

The room was very clean. Beautifully decorated. Mattresses were terrible. Could not sleep all night. This is the second time we have stayed here and the first time was great. But the last time it was terribly uncomfortable.

"Great place to stay"

4
22/11/2016

This is a great hotel, it will great place to stay, it will get better after road construction is complete. the room was nice and comfortable, with nice towels. The breakfast was plentiful with lots of choices.

"It is what it is"

3
12/11/2016

It's a motel. Older property. Musty smell. On a highway that's always under construction. On the good side, they've made an effort at fixing up the rooms. Fresh paint and tile in bathroom. Carpet in good condition. 35 inch TV. I paid $85 night. Importantly bed was comfortable. Might stay again but I can see this place getting bad quickly if not maintained

"Nice stay for a pleasant visit in Nacogdoches"

4
11/11/2016

The hotel is newly renovated, the room great (bed was a bit firm, fine for me, a bit hard for my wife) The staff are helpful & friendly. We stay at many hotels and especially Best Western brand, seldom a problem, if so it is addressed immediately or by contact with corporate office. This is one of two Best Western in Nacogdoches and came recommended and it is fine. Still, I will be interested in checking the other nearby location on the North end of town as well

"RUDE!!!"

2
04/11/2016

Be aware if you stay here. The staff is rude and If you're not checked out by the required noon check out time, then expect a rude and condescending phone call from the front desk at 12:01pm. This happened even though I requested and was granted a later check out when I checked in at 2:00am in the morning. The rude and condescending gentleman that called at 12:01 from the front desk claimed that no one game him the message or left him a note about my late check out. Regardless, I was checked out of the hotel by 12:10pm. So the attitude and the way I was treated by the gentleman at the front desk was unnecessary for a mere ten minutes.

"A good place to stay"

4
30/10/2016

Friendly faces, courteous staff and attentive to my family's needs. Room was clean and nicely made up. Modern looking furniture and bed coverings. Nice to have a microwave and fridge in the room. The first night we were there Nancy the desk clerk was VERY helpful to me and my special needs.??

"great stay!"

5
25/10/2016

Spent two nights at BW South during recent fishing trip. Rooms were updated and clean and super comfortable. Parking lot had several extended lots for parking truck and boat with access to electrical outlet. Sandy and the entire staff were great...from making the initial reservation, check in and check out. Thanks for the entire team for making us feel welcome. Once the construction is completed on Hwy 59, even the minor inconvenience will be eliminated.

"5th grandson born"

5
22/10/2016

I had a very enjoyable time with my son who lives in Nacogdoches. When my son came to visit me in my room, though, he would get a headache. He said he could smell mold. The room was stuffy until I turned on the air conditioner. It didn't bother me.

"Nice place to stay with an appreciative attitude"

5
12/10/2016

Perfect place to stay and the best location for the $$$. Rooms are recently remodeled and look great and the staff is excellent. Take the time to get to know Sandy and Nancy and they will always remember you. The only place i'll stay when in town.

"Great Hotel"

4
26/09/2016

Staff was friendly and professional. The room was great, nice location, close to town and everything that we were doing in Nacogdoches that weekend. Only issue is that there is construction on South Street right now which has the entrance to hotel all torn up. Not the hotel's fault but just an FYI. Hotel is right off South Street as it becomes the highway between Nac and Lufkin so you might hear traffic and loud trucks. But we slept great both nights!

"Great Nights Sleep."

5
19/09/2016

I had a great night's sleep at Best Western. The Bed was very comfortable. The Room very clean. Breakfast was hot and good, with a great variety to choose from. The hotel was far enough from the hustle of the college, yet close enough to get there in no time. Gas stations and restaurants were very close. The loop was practically next door yet I could not hear the cars. I'm never disappointed when I stay at a Best Western Hotel.

"Clean Room"

4
22/08/2016

Nice clean rooms, and fast internet. Good continental breakfast. We stayed here when we were dropping our daughter off at college. The staff was friendly our room was specious and clean. The internet was fast, and the continental breakfast had a variety of items to choose from.

"Excellent for the Price"

5
15/08/2016

We stay at this hotel on a regular basis (at least 10 times a year). The staff is always friendly and helpful (especially Sandy and Nancy). The rooms have been remodeled and look terrific and are always clean. The hotel is always clean as well and we love that they have a bbq area.

"Decent room for decent price"

5
30/06/2016

Rooms are clean, quiet and recently renovated. One thing Iike about exterior corridor motel is, its very convenient to go in room from where you have your vehicle parked. Sometimes you park right in front of your room which make it very convenient as specially when you are with kids and has to carry stuff from you car to your room.

"Not worth the money to stay!!!"

1
13/06/2016

Lady at check-in was very nice and helpful. BUT, the room we were given was suppose to be non-smoking. The room smelled like smoke. Asked to change rooms, only thing was available was a suite, which we had to pay the difference. The suite had no remote control and no coffee maker. Linens had cigarette burns on sheets and bedspread, bugs and food under the chair cushions. Left messages to Manager Mr. Patel but, never returned my calls.

"Awesome Hotel"

5
13/06/2016

Very friendly staff at check-in and at check-out. Very comfortable beds, large rooms, fast wi-fi, and a great-tasting breakfast. I cannot say one thing bad about this hotel. Also, close to downtown and easy to locate with GPS. Highly recommend.

"Not so great"

2
11/06/2016

Let me start by saying the girl at the front desk was very helpful. The beds were hard. We had to change rooms because even though it said non smoking- it smelled like a smoking room. We did get a bigger room for the same price. Even though the second room smelled better, we found cigarette burn holes in the sheets, blankets, and comforters! We had crickets crawling on the headboard. Traffic noise all night long. When we got in the room, there was no remote and coffee pot was missing. Both of those problems were dealt with quickly. Pool is small but clean. Under the cushions of one of the chairs there was several pieces of food. I normally like Best Westerns but this one disappointed. Fortunately it was only for 1 night.

"Great stay"

4
11/06/2016

The room was newly renovated. So it was very nice. It was a quiet stay. It was difficult getting in and out due to all the road construction. The breakfast was fair. There was plenty of choices. The staff was very nice.

"Very Reasonable"

5
23/05/2016

The rates were great! The hotel had a little age but it was very nice and I would definately stay again! The beds are a little hard and the breakfast selection was not great but the food that was there was good. The employees were very helpful and friendly and try to make sure that your stay is a good one.

"Clean, quiet, comfortable, safe--Just right."

5
20/05/2016

This was not a fancy hotel but as I said in the title, it was clean, quiet, comfortable, and safe. The breakfast was not fancy either but it was perfectly clean in the breakfast area and the food was good. I really love those Texas shaped waffles. The staff was extremely nice and helpful. The motel is right on Rt. 59 so there's no problem finding it, and it's easy to get into town. The only problem I had was that the pool was closed. It looked fine to me but there was a sign stating that it was closed. I didn't really need to use the pool but on one day it was really warm and it would have been nice.

"Clean and much less expensive than other comparable options"

4
19/05/2016

This hotel was really good. The desk lady was very nice when we arrived, the room was clean, parking was right in front of our room. The only thing I would recommend is to invest in some softer towels, but that's a minor problem. We will stay here again, no need to spend a ton of money on a bigger name hotel.

"Clean Rooms"

3
01/05/2016

We have stayed here several times in the past the rooms are always clean and the staff is awesome. This trip not so good the room was clean and newly renovated, the lighting is very dim even with all the lights on, the bed was like sleeping on a piece of plywood on a frame, the bath tub would not drain and we informed the front desk, The door to the outside a gap in the bottom we had to stuff a towel in to try and keep the bugs out. Like I said we have stayed here several times in the past. Sandy at the front desk would only say sorry and were offered no discounts no other options. The old rooms where much more comfortable. I won't be going back anytime in the near future. The breakfast is free everything is microwaved and the waffle maker wasn't working properly.

"Nice place to stay"

4
30/03/2016

In the heart of the East Texas area, Nacogdoches Inn has always been comfortable. We have stayed there several times on many trips to and from the east coast and Central US. The Staff are always friendly and helpful, rooms are always clean. Even with renovation construction in process, there was no lack in the Service we expect from a Best Western Property.

"Always a good place to stay"

4
24/03/2016

I have stayed here before and it is a place I recommend Rooms are clean not fancy but clean and comfortable. They have a nice breakfast area with a nice selection of things. It did look like they are doing some renovations by the parking lot, but I did not hear any noise and the room appeared to have been updated since I last stayed here.

"Good rates on a bad highway."

3
19/03/2016

The GOOD: -Very good rates. (May not hold true after refurbishment is complete) -Clean, including bathroom. -Friendly staff -Most rooms just refurbished (new paint, carpet, bathroom floor and wall tile, new tub/shower, vanity, fixtures. There's a 'but' though, below) -AC worked well -King room was roomy The BAD: -Older hotel, all the room furniture is still the beat up old original, although the rooms have been refurbished otherwise, Needs newer furniture. -Bed was hard -Room doors are outside doors opening onto parking lot. -Very poor room lighting -Breakfast was very sparse, unlike many Best Westerns today. -It's located on the west side of US 59 highway about 2.5 miles south of the town center, where the restaurants and historic district is. Large trucks are constantly rumbling by throughout the night, and every day a very long northbound line of traffic (mostly trucks) backs up in front of the hotel driveway, blocking access to go into town, and making for a long wait when you do finally get into the line.

"Good location"

3
27/02/2016

Convenient to everything, friendly staff, clean, but the bed was uncomfortable and the breakfast was lacking. Free breakfast was unappetizing with stale donuts, thick gravy, rock-hard biscuits and tasteless sausage. However, the price of the room allowed for a nice meal elsewhere.

"Decent Hotel"

3
17/02/2016

This is an inexpensive, but clean hotel with a friendly staff. They have a decent breakfast and the rooms are in good shape. They are currently doing renovation on some of the rooms so I recommend you request a room away from the construction.

"Best in Western Hospitality"

5
16/02/2016

Was greeted late in evening by a pleasant middle aged woman at front desk who was very helpful in putting us in the perfect room for our stay, everything I asked for was delivered, a bottom floor room that I could back my vehicle to the door, along with the 2 Queen size beds for 3 adults, refrigerator, microwave and coffee maker. I have no complaints for the price I paid, the room appeared to have been just remodeled and in excellent condition.

"Quietly Situated"

5
02/02/2016

This is very pleasant hotel on the Sout side of town. Not far from the college but far enough away where it is quiet and peaceful. Right beside the loop. Good breakfast and nice rooms. A little older but remodeling has upgraded it.

"Breakfast"

3
22/01/2016

Fell way below my expectations. Not good at all. Sausage patties were frozen and tough, gravy tasted watery, tater tots that were meant to be hash browns were not cooked before placing in warmer, frozen biscuits, only eggs were hard boiled, but the coffee was good.

"Nacogdoches, Texas"

4
21/01/2016

A nice place to stay on the south side of town. The hotel is quiet, and gas and restaurants are located across the road. Easy access to the National Forests in the area. The center of town and the Visitor Center is about a 5 or 10 minute drive.

"Very Surprised"

5
18/01/2016

I was surprised how friendly the staff was and how they went out of their was to help me. I called the day of check in and spoke to Sandy who answered all my questions with a smile you could hear over the phone. The room was clean and quiet. The breakfast was well stocked with hot items as well as your normal breakfast items. The only thing that I had a problem with was the room did not have a hairdryer in it. There was an iron and ironing board, as well as plenty of pillows and towels. I will stay here again my next time in Nacogdoches.

"Just ok"

3
05/11/2015

Best part first. Staff and check-in service was very quick, professional and friendly. The room was ok, but had a musty smell. Breakfast was not up to par with what I've come to expect from BW. Coffee was weak, waffle batter tasted "off" and orange juice was just plain bad.

sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Nice. Pet frienfly!"

5
14/10/2015

Needed a pet friendly place to stay. Not fancy but nice. Was very quiet. Only one small thing, the bathroom is very small. When picking up after our dog it would have been nice if there were more outside trash receptacles. Will stay here again when traveling with our fur baby.

sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Best Western - Nacogdoches TX"

3
06/10/2015

I would not recommend this hotel if you are a single female traveling alone because the doors open to the outside of the building. The location was on a busy highway so exiting the driveway was almost impossible if going to the north. The coffee located at the breakfast area was cold.

sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Renovations didn't hurt stay"

4
05/10/2015

This property is undergoing major renovations. However, the contractors were courteous & considerate; they didn't start working before 9 when we were there. Breakfast was all that anyone should need. Our room had not been remodeled; so bathroom was a little bit worn. The upgrades look like everything will be top notch, but we suspect the inconvenience of the construction resulted in ultra reasonable rates.

sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Remodeling"

3
22/09/2015

They are remodeling this motel. It will be nice when done. The room I had had a strong mildew smell I am sure due to the remodel work. I will stay again, its a good location & the Staff was friendly & helpful

sandymarsh, General Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 936-560-4900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Hot Breakfast...FAIL"

3
18/09/2015

If you are looking for a hot breakfast in the morning? Don't consider this hotel. The breakfast was a big disappointment. The hotel was clean, but very average overall... We ended up leaving and driving down to Burger King to eat.

sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches

"Good budget hotel"

3
14/09/2015

we stayed here recently while visiting family in the area. the room was comfortable. Its a standard room. Nothing out of the ordinary except the towels are rough. I liked the microwave and fridge in the rooms. That's helpful. I didn't do the breakfast but I saw cereal, juice and waffles in the dining area. The pool was a little messy and needed to be cleaned. parking is good. The hotel is convenient to most everything in the town.

sandymarsh, General Manager at BEST WESTERN Inn of Nacogdoches, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 936-560-4900. Sincerely, Neil Patel General Manager BEST WESTERN Inn of Nacogdoches