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Best Western Plus Hotel McCall Lodge & Suites, McCall

4.5/5  - basé sur 583 notations.
211 S 3rd Street, 83638-5020, Mccall, United States - Voir l'itinéraire
Best Western Plus McCall Lodge & Suites - Vue aérienne Best Western Plus McCall Lodge & Suites est idéalement situé dans le centre de McCall. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au Best Western Plus McCall Lodge & Suites !Nous sommes situés dans les belles montagnes du centre de l'Idaho, dans la ville touristique de McCall. Nous sommes juste en face de l'aéroport de McCall, et à 1,5 kilomètre du lac Payette. Le lac Payette est un lac de montagne immaculé, qui offre un large choix de sports nautiques. McCall dispose de plus de 800 kilomètres de sentiers publics pour la randonnée ou le cyclisme et vous pouvez venir découvrir le parc national de Ponderosa. Nous avons deux stations de ski : la station de Brundage Mountain et Tamarack Resort, qui offrent des activités toute l'année. Nous disposons de cinq parcours de golf dans la région et presque chaque sport d'extérieur que vous pouvez imaginer se trouve à proximité de notre hôtel de McCall. Les animaux de compagnie sont acceptés dans nos chambres standard avec lit queen size ou king size. Nous savons qu'il est important pour vous que vos compagnons puissent vous suivre dans vos pendant vos aventures en plein air. Nous disposons d'une piscine chauffée, un bain bouillonnant et un sauna sec. Rien de tel pour se détendre que l'eau chaude après une journée éprouvante dans les montagnes. Nous offrons le meilleur service clients et le Wi-Fi gratuit, ainsi que DIRECTV dans toutes nos chambres. Les clients de notre hôtel de McCall disposent de tout ce dont ils ont besoin pour des vacances fabuleuses. Que vous soyez ici pour une aventure dans les montagnes ou pour vous détendre au bord du lac, le choix de votre hôtel est essentiel. Nous proposons à nos clients des chambres propres et confortables, ainsi qu'une vue imprenable sur la nature qui les entoure. Si vous êtes en voyage d'affaires, notre hôtel vous offrira le calme dont vous avez besoinpour travailler. Nous sommes un hôtel de choix aussi bien pour les familles que pour les personnes voyageant seules et les voyageurs d'affaires. Notre priorité ? Le client !Le personnel professionnel et amical du Best Western Plus McCall Lodge & Suites est prêt à vous aider à planifier et réserver votre aventure à McCall, Idaho. Réservez une chambre dès aujourd'hui avec nous !Passez un excellent séjour !

Best Western Plus

Hotel McCall Lodge & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Spa
    Spa
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
Basé sur l'avis de 583 voyageurs
Note attribuée
Excellent
386
Très bon
139
Moyen
32
Médiocre
12
Horrible
14
CONSULTEZ LES AVIS POUR
En couple En couple
190
En famille En famille
212
Escapade entre amis Escapade entre amis
54
Professionnel Professionnel
82
Voyage solo Voyage solo
24
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Clean and comfortable"

4
04/10/2018

Great accommodations, friendly service and clean; easy access to the airport. Has laundry facilities for guests, fresh baked cookies in the evening and breakfast in the mornings. Would definitely stay there again!

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Deanna B, Thank you for staying with us when you flew into McCall! We hope during your stay here in the mountains,you were able to get some R & R! We appreciate your business and are so glad to hear that you enjoyed your room accommodations. I am glad you were able to use our laundry facilities.When you eat our yummy cookies, the calories don't count, your on vacation! We hope you come back and see us, on your next trip to McCall! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Decor was interesting and rooms exceeded expectations"

5
01/10/2018

I travel for business frequently. This hotel was located in an easy to get to area and the staff was extremely friendly and helpful. The interior of the hotel was very comfortable and made me want to sit on a couch near the fire and read a book. Very inviting!

"You had me at extra sink and omelet "

5
30/09/2018

Everything was great. Exceeding lot expectations. We needed some towels and an extra roll away and the guy working at the front desk was super nice and fast with helping us. We really like the extra sink outside the bathroom (in addition to the one in the bathroom). The breakfast was good - fresh custom omlets were awesome!

"This hotel delivers it all! "

5
24/09/2018

We recently stayed 2 nights in this beautiful hotel in McCall. Kaehli at the front desk got us squared away within minutes of arrival. Jon helped me with my rewards account the next day as well. The breakfast is simply the best, who else loves made to order omelets? The 2 breakfast ladies were awesome, there is a tip jar at the omelet station, I encourage you to put in a dollar or two to acknowledge their hard work! Beds were extremely comfy, shower had good pressure, bath products were good too. There is a blackout shade that works well, good selection of tv channels. The gym was small, but very functional, you can enjoy the nightly cookies without guilt! I also appreciated there is a laundry room on site, great for busy travelers. We met the friendly manager Jessica and we understood why her front desk staff is so wonderful. When our travels bring us back to McCall, we will definitely stay here again! A top notch Best Western for sure.

"Best Western McCall, Idaho"

5
21/09/2018

This hotel exemplifies customer service. The staff is friendly and treats you as one of the family. You will be amazed at the level of service you will receive as well as the amazing rooms. This is a great location whether you are traveling for business or pleasure.

"We'll Go Again and Again!"

5
17/09/2018

We loved our stay at Best Western Plus McCall Lodge & Suites. We had a delightful pet-friendly room (they gifted our dog with a treat bag). The Heath Bar cookies at 5 pm are outstanding. And they have a chef who makes delicious made-to-order omelets for breakfast in the morning! The staff is friendly. The facility is clean and quiet. The rooms are lovely.

"Westward Ho Trip"

5
15/09/2018

The hotel is inviting from the moment you drive up to the door. The lobby decor is appropriate for the area. My party of 4 all commented we wished we could stay longer to enjoy the ambiance of the lobby, rooms and area; but alas travel time did not allow.

"Check Out On Time"

1
10/09/2018

Wedding guest checked out 1 hour after check out, charged for extra night. Inquired, got 3 different stories. Said belongings remained in room when guest was already home 2 hours away. Check your credit card bill after you get home!

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Code2018, I hope you had a nice wedding this past weekend. As we had discussed on the phone your room you had reserved for your wedding party, her stuff was in the room way past 11 AM which is check out. You originally had her staying for two days and had changed it to one. Since her stuff was in the room past 4:00 pm and we couldn't get a hold of anyone, you were charged for another night. Congratulations on your wedding and your new adventure as husband and wife. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Great stopover!"

5
05/09/2018

Just stayed here one night while on a 2000 mile road trip. The lobby was warm and friendly as was the staff. My first impression was that the entire facility smelled very clean, like grabs your attention kind of clean. Decor was better than most places in this category. I asked for a recommendation for dinner and was given four choices , which is better than usual. Breakfast was very good and better than most hotels too. You can't go wrong staying here.

"Beautiful Hotel"

5
27/08/2018

As a motorcyclist, we love to stay in places that feel like home. This is one of those places! The only problem for us was only 1 washer and 1 dryer. Made it really annoying to have to go back and forth multiple times to change them.

"Great place to stay!"

5
26/08/2018

I recently stayed for a business trip while in McCall. The lobby is very well decorated, it reflects the area well. The staff was very helpful and friendly. The breakfast was well done - the omelets were delicious! I had been concerned about the location being so close to the airport upon arriving, but the hotel is very well built and no outside noises could be heard. The rooms were very clean and inviting with nice comfortable beds. The hotel is a short distance from town and the lake by car but is a bit far just to walk. I enjoyed my stay and if retuning to McCall in the future I would likely stay again. I do recommend the Best Western to anyone!

"not worth price"

2
20/08/2018

the hotel is clean, the breakfast is ok, but not great, the location is as far out of town as can be for the size of McCall. Yes it is a only a 15 to 20 minute walk to the lake... And you will have to walk because there is no Uber/Lyft in town. Worse of all the Saturday Evening Pricing during the summer ($300 plus tax) is not worth it! Other nights it is $180 plus tax, which should be their top pricing, so feel this $300 plus Ritz style pricing for a Best Western on a Saturday night is price gouging at it's best. Very disappointed with overall experience.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Gretchen T, Thank you for taking the time to write a review on your stay with us. Our hotel is located directly across from the airport and we are on the outskirt of town. From our hotel to Payette lake is exactly 1 mile. Our town of McCall does not have Uber or Lyft; but we have nice biking and walking paths or you can just drive to the lake. We do have a free community shuttle that runs 7 am to 7 pm, that goes through the town and has different stops. The best way to book your hotel room is to book directly through our hotel and not a third party. You will pay a lot more for your room when you book through a third party. Our peak summer time here in McCall is July and August and our prices reflect it. I hope you were able to enjoy a fresh made to order omelet of your choice for breakfast. We offer gluten free choices along with other items such as. Belgian waffles, biscuits,gravy,hash browns,sausage fresh fruit and pastries. We hope you enjoyed your time in McCall and thank you for staying with us. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, Idaho

"Best Room Ever"

5
16/08/2018

I want to Thank everyone for there show of support from the community, it was a very good experience to see this beautiful area. The room was absolutely beautiful very clean and staff was very nice and helpful.

"Beware Bait and Switch"

2
12/08/2018

Be careful of bait and switch booking this hotel. Booked a two queen suite through booking.com. When we arrived we checked in and went to our room without issue only to find a single queen bed and a pullout couch that was supposed to be a queen but was barely a twin (see pic). It was big enough for my 11 year old and that was it. Thought maybe we were checked into the wrong room so verified with the front desk. We were told that booking.com double booked their queen suite and that we were upgraded to their best room. I've stayed in their queen suite before so I know that the room wasn't really an upgrade. At no point were we told prior to arrival and the room definitely isn't made to sleep 4 comfortably. Expected better for $250 a night. It's a nice hotel but beware, the room you book may not be what you get. Bait and switch.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Mr.Hughey We want to thank you for coming to stay with us this past weekend in McCall. As we stated to you when you checked in, we are sorry that the third party you booked through, booked you a room that wasn't available. On your reservation we didn't have your phone number or email to let you know ahead of time. We upgraded you into the Grand King, whirlpool, fireplace room that had a pull out coach for a sleeper sofa.The room that we gave you a free upgrade too, is a larger room than the one you booked online. We also offered you a free roll-away bed if you needed it in your room. When you book a reservation its best to call us directly, at the hotel. That way we can make sure you book the right room that you want at the best price. We hope you and your family enjoy the rest of summer in the valley. We hope you will come back and stay with us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Mixed feelings "

3
05/08/2018

Please read the entire review. I have stayed in 3 different Best Westerns in the last 10 days. All have been nice. The McCall Best Western was clean, comfortable and staff very nice. Breakfast was great. My issues are that the internet was not very good, we had to prop the door open to the bathroom or it would swing shut. We asked the front desk to have our drain looked at and nothing was done. Saying all this it was a enjoyable stay and we will stay there again. Just Get picky when you are paying that type of money and have to deal with stupid stuff.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear rtoddgodfrey, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. When you stay with us we want you to have the best stay possible! I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 208-634-2230 or email [email protected] Thank you again for staying with this past weekend! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, Idaho

"Friendly and caring"

5
23/07/2018

I like staying at McCall Best Western because the staff is always friendly and caring and always takes time to chat and make guests feel comfortable and valued even if the check-in time is late at night. I love the rustic but classy Western decor of both the inside and outside of the hotel.

"Phlyqz"

5
22/07/2018

This is a really cute place both on the outside and inside. The staff is extremely friendly and very helpful. Breakfast was great we enjoyed it every day of our stay. The housekeeping staff was very attentive. The only thing missing was tissues in the room. But there wasn't even an empty box so I guess they just don't provide them. We enjoyed our stay there.

"Excellent"

5
13/07/2018

We stayed in a 2Q Suite and it was huge. Our room was clean and comfortable, and we rarely heard anyone in the hallway or outside. The pool and jacuzzi are both very large, and there was a sauna too. The only problem we had was the A/C didn't work very well. Other than that, it's a great place to stay.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear HHinPHX, Thank you for taking the time write a review regarding your stay with us! I am so glad to hear that you enjoyed your spacious room and found it very quite even when we were sold out.. Our hotel has cement walls and ceilings, that really helps cut down with noise. I am sorry that you had some issues with your ac unit. We have staff 24 hours a day to help with any issues that you. Next time please let us know and we will help you with your unit. We hope you have a very nice summer! Thank you again for staying with us, we hope to see you again soon. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Very comfortable"

4
22/06/2018

This was a really clean, comfortable place!! The beds we comfie and the linens were beautiful. Breakfast was better than any we have had on this trip. Omelettes made to order,yum!! If we come back to mccall we will stay there again!!

"Quiet Stay"

5
11/06/2018

My group just needed a place for the night and a breakfast on a series of days on our long drive. This hotel was our first overnight stay and provided a quiet, affordable place for our purpose. Front desk were attentive and courteous. Breakfast was decent.

"Stay 4 nights May 23 - May 25 2018"

5
21/05/2018

Best location on HWY 55, minutes to beautiful Payette Lake and Mountains. This was a return trip. we and our 2 Golden Retrievers were there in September. There is a handy grassy area for there needs. Our room on the first floor was so handy and you can't beat the breakfast with personally made omelets. Rooms are very nice and the bed comfortable. The manager Jessica was so welcoming and is a great resource for McCalls places of interest. Everyone is so nice there and helpful.

"Really a nice place to came back to after a long afternoon"

5
20/05/2018

This is as nice of a place to stay in McCall as you will find. This is a newer property, and is very well maintained. We needed to have access to the airport so this was the ideal location The room was clean and well kept. The staff from the front desk to the food service was very courteous and helpful. What I was pleasantly surprised with was the breakfast being served. In addition to the wide variety of the food items, they also had made to order omelettes. Nicely done.

"One of the highlights of our trip!"

5
21/04/2018

What a beautiful site this is. From the moment you enter the lobby, the woodwork, open beams, and lobby give an immediate impression of a mountain lodge - beautiful! The staff was beyond professional - this team really goes out of their way to make you feel like a treasured guest! The GM Jessica was memorable in her kindness and welcoming spirit. Rooms are beautiful! We stayed in a corner unit, with a view of the sun rising over the horizon - spectacular. Comfortable chairs, the bed was perfect - what more can one ask for. I wouldn't hesitate to recommend this site. Well done!

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Bobbi On The Road, Thank you so much for sharing your great experience you had staying with us! Its so good to hear what you enjoyed about our hotel and how you liked our amenities. When you stay with us we want you to have the best possible stay! Thank you so much for the kind words and nice complements. We look forward to you coming back and staying with us! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Nice Hotel"

4
11/04/2018

We stayed one night and it was nice. Clean room. Comfy bed. The hot tub was cold, but the problem was solved quickly. The dog walk area needs to be cleaned up. I'm assuming the lack of pick up is because of the swampy lawn and recent snow?

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Preston, I hope you and your four legged family member enjoyed your stay with us. Yes with the recent spring snow flurries and melting it makes the dogie area really wet. We ask that our owners pick up after their dogs; but we also clean up the dogie area daily to have the nice green grass for the dogs. We hope you all enjoyed your time exploring McCall. Thank you for staying with us here at the Best Western Plus McCall Lodge & Suites. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Best value in McCall, IDAHO"

5
03/03/2018

Great place to stay. We usually stay here at least once a year and we are never disappointed. The rooms are spacious and comfortable, and the staff are very friendly and helpful. The hotel is close to the center of McCall and the lake.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear J52u, Thank you for taking the time to write a review on your recent stay with us! We are very good to hear that you enjoyed your room accommodations and had a nice relaxing stay! We look forward to you all coming back and staying with us! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230 ext 0

"Just fine"

3
24/02/2018

Rooms are large, clean, standard. Breakfast was good, with custom omelettes. A bit south of town. Pool and hot tub nice for after skiing. Families enjoying hotel. Cost fairly high, but in season to be expected.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Chuck S, We want to thank you for coming and staying with us, on your ski trip up to McCall! We are so glad you were able to enjoy a fresh made to order omelet for breakfast.. We want to start your day off right with a good breakfast. There is nothing better than after playing in the snow all day and coming to the hotel and relaxing in our heated pool, Jacuzzi and sauna! We hope that you will come back and see us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230 ext 0

"Much personal service"

5
05/02/2018

This was our third stay at this Best Western in McCall, Idaho and I believe the first time I have given it a review which is a shame. The night before we left for McCall I got a call from the hotel manager telling me there had been a cancellation and did I want to upgrade for a nominal fee. I said yes and the room we got had a fire place in it. Breakfast included a make-it-while-you-wait omelette with real eggs. The staff is very friendly and helpful and told us some good places to eat and what was happening in town. My wife and I will going back to McCall in the next few months and will stay again at the Best Western. I would recommend it to anyone.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Bob Thank you for taking the time to write a review on your recent stay with us. I am so glad that we were able to get you into a nice room with a fireplace, on the top floor. It was such a pleasure to have you two stay with us, while you came to McCall to visit your family. I am so glad that you enjoy our fresh made to order omelets in the morning.Our fresh eggs come from uncaged free range chickens and we cook our breakfast fresh every morning. We want you to start your morning off right and not be hungry. We look forward to you all coming back and staying with us on your next trip to McCall! I hope you two are enjoying your nice spring weather in Salt Lake City! Take Care, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Great place to stay in mccall"

5
02/02/2018

Looking for quality and value in a place to stay. Best western plus have always met our expectations. Quiet room. Clean and comfortable. Close to town and restaurants. Great breakfast. Easy parking . Definitely go back again

"Great time"

4
31/01/2018

My family and I had a great time. Good service, great food, comfortable bed, and awesome pool. The kids (ages 3-14) had a blast! Nice equipment in the fitness room. I had a great workout, and enjoyed the hot tub.

"Family fun"

4
29/01/2018

Family relaxation, feel like it great that bed should be somewhat softer, I know some people like to sleep on hard beds but feel like maybe it should be an option, specially since we walks over 6-8 miles through town and would have been nice to relax our body a bit more, son had a great time in pool area,

"Very Nice Facility"

5
28/01/2018

Went up to McCall for the 2018 Winter Carnival and stayed a couple of nights. Very nice facility with friendly staff. Room was clean and comfortable. Welcoming hotel with a cozy lounge, several smaller sitting areas, and nice in-door pool. One of the nicest BW we've stayed at. Only downfall is the location, it's a short distance out of town so if you want to walk downtown you may have to drive and park.

"Great location & Amenities"

5
08/01/2018

Perfect location with all the amenities you could want from cookies in the evening to a warm sauna after a ski at brundage. Friendly & helpful staff. wonderful lobby area for visiting and games. Fireplace to make you feel cozy & warm!

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Jason, Thank you for staying with with us as you came up to McCall for a great Ski weekend getaway! I am so glad that after a great day on the slopes you were able to relax in our finish sauna! When you stay with us we want you to feel right at home! We hope you will come back and see us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Cancelation policy is inflexible"

1
04/01/2018

We tried to cancel a Saturday night stay on Thursday night and they said we needed to cancel by 8:00am on Thursday in order to be able to cancel it. So be careful that you give them 60 hours advance notice.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Mrs. Olson, We want to thank you for staying at our hotel. You tried canceling your reservation the day of arrival and we have a 48 hour cancellation policy. You were sent a confirmation letter with our cancellation policy the day you made the reservation. We are resort town and like the other hotels in McCall like the Shore Lodge has a 30 day cancellation policy, Hotel McCall has a 72 hour cancellation policy. We have these policies in place to manage our guest rooms availability more effectively. As a traveler you do have the option to purchase travel insurance to protect yourself against any unforeseen circumstances. Thank you for taking the time to write a review! We hope you enjoyed your time in McCall. Sincerely, Jessica

"3 night stay over xmas"

5
26/12/2017

We stayed for 3 nights starting Xmas Eve. The staff were pleasant & friendly & helpful whenever we asked for information on McCall. We had a very large room with a fire place & whirl pool bath. It was extremely comfortable, clean & warm. Breakfast was good & there was coffee always available. We would happily stay here again.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Sally T, Thank you for taking the time to write a review on your stay with us! We hope you had a wonderful Christmas here in the mountains, in our of beautiful resort town of McCall. Idaho! We are so happy to hear that you enjoyed your room with a Jacuzzi tub and a fireplace. I am glad that you started your day off right with a fresh made to order omelet from Connie! We hope you all will come back and stay with us again soon! Happy New Year! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Great affordable place to stay in McCall"

5
11/12/2017

This is a great place to stay if you are in McCall. Rooms are very clean, staff is very friendly and courteous and the room rates are affordable for the resort town of McCall. Close to downtown and all McCall has to offer.

"Outstanding staff & accomodations!"

5
10/12/2017

Beautiful hotel, warm & caring staff, wonderful made-to-order breakfast omelets and very comfy beds! We stay here 3-4 times a year, usually while on business, and always look forward to our stay. If we get a chance to sneak away for personal time, this hotel is a favorite destination.

"awsome"

5
08/12/2017

best service best people, clean friendly. cant beat it! we always stay here when in town. it had snowed the nite before we left when we came out the cars glass had been cleaned an ready for our departure 1st class!!

"Quick trip"

5
29/11/2017

Overall a great experience. The place was well maintained, pet friendly and had a great indoor pool and hot tub. We were welcomed promptly by a friendly clerk, the room was clean and convenient and the breakfast was exceptional.

"Great Place to stay and relax."

5
27/11/2017

We had a corner room. The windows actually opened and we had fresh air. Lovely. Also the pool and hot tub were great. The breakfast has an omelette station and all the food was fresh. The hotel smelled like applesauce. The decor is very rustic and beautiful. Pet Friendly. We totally enjoyed our stay - although it was too short. thank you

"Amazing"

5
20/11/2017

The hotel was absolutely beautiful and the manager is an amazing person!!! Hands down the "Best" Western I have ever stayed at. Any problems were immediately taken care of. The manager went above and beyon!

"Free Fresh Omelette for Breakfast!"

5
19/11/2017

All the staff was wonderful. And is the general rule at Best Western properties, the rooms were clean and comfortable. But, the highlight had to be the free breakfast, which is rarely the case. There was a fresh make-to-order omelette station and the staff member who worked in the breakfast room was so pleasant! By far, this was the best complementary breakfast I have experienced at any hotel!

"Great Place to Stay in McCall"

5
14/11/2017

I give this hotel a solid 9.5 across the board. Super clean, great rooms, quality internet, and the breakfast is better than most with fresh omelettes made to order. The staff was excellent and helpful.

"Payette Lake visit"

5
08/11/2017

We invited friends to stay with us at the Best Western Inn and had a great time. The hotel is very nice and had great amenities for all of us to experience. The buffet breakfast is amazing and had something for everyone. The rooms were spacious and clean.

"Overnight in McCall"

5
05/11/2017

We've stayed at this BW before. The staff are very helpful, the rooms nice and quiet. The hotel is conveniently located. Good place to stay. Building is well maintained with pool. Nice lobby with place to sit in front of a fireplace. television and computers to use.

"Beautiful McCall, Idaho"

5
30/10/2017

First time to McCall, Idaho. The Best Western is a very comfortable hotel located not far from the downtown area and the beautiful Payette Lake. The trip was late fall, therefore the leaves were beautiful. Highly recommend.

"MrGG-Best-Western-McCall-ID"

4
26/10/2017

Good The welcome was friendly and the check in went smoothly. The hotel, room, and bathroom were clean. The computer desk chair can be adjusted to proper height for typing. The WiFi connects and works well. The business center is in the main lobby area and is available at all hours. Not quite so good The bathroom is small and counter top space is small and limited. Bad The computer desk chair does not have arms for arm resting purposes. The Ethernet jack does not work. The breakfast items were alright, but only warm, not really hot.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Gerald. Thank you for taking the time to write a review on your stay. I am glad that you enjoyed your room and were able to get some work done while you were here, on business. We do offer rooms that have larger bathrooms and more square footage for a higher rate than our standard rooms. In our rooms and throughout the hotel we offer High Speed Secure WIFI. We hope you were able to enjoy a fresh made to order omelet at breakfast. The next time your up this way to McCall, we hope you will stay with again. Hope you have a nice fall in Texas! Sincerely, Jessica Points General Manager Best Western Plus McCall 208-634-2230 ext 0

"McCall Reliability"

5
25/10/2017

This is a great hotel with a great off-season rate for McCall. The rooms are great and beds are comfortable. I always like to stay here when I am in McCall. Also a made-to-order inlet bar for breakfast!

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear GemState Traveler, Thank you for staying with us when you came up to McCall! We hope you hand a nice stay and were able to get some R & R! We appreciate your business and are so glad that we can be your home away from home! Its good to hear that you were able to have a fresh made to order omelet to start your day off right. Hope you are enjoying this fall weather! Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Overpriced and Snobby"

3
23/10/2017

Staff was NOT friendly at all. Check-in girl was too busy visiting with her friends in the lobby and acted annoyed when we walked in. And when I called the front desk a few days prior to verify my reservation, the girl was extremely rude and snobby. Rooms are overpriced for how little atmosphere you get. The amenities were however nice and clean.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Chelsey, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I appreciate you taking the time to talk with me and share your thoughts. We look forward to you staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 208-634-2230. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Excellent visit"

5
20/10/2017

Excellent staff, very clean. Probably the best breakfast I ever had in any of the Best Western hotels I ever stayed at. The omelette bar was a great add on and the cook was extremely helpful and pleasant

"Great Except..."

4
19/10/2017

Great experience and hotel. Bed good Breakfast included personally made omelettes Starbucks with in 2 miles But... No place to plug in CPAP with out unplugging radio/alarm Also, could not get Boise State Game on TV

"Very Nice Hotel"

5
18/10/2017

Clean and close to town with a friendly staff. We have stayed here twice in the last two months and will stay again when in town. The breakfast is excellent. They make your personalized egg dish in front of you. And of course they offer all of the other breakfast type items to include self-help waffles.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear N6630BVbobw, Thank you for taking the time to write a review on your recent stays with us. Its great to hear that you all enjoyed your stay and thank you for coming back to stay with us. We really appreciate your business! . I am really glad to hear that you a fresh made to order omelet for breakfast made by Kathy. We want you start your day off right good hearty breakfast. We look forward to you all coming back and staying with us on your next trip to McCall. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Mountain town, comfortable stay"

5
16/10/2017

The hotel has a nice mountain decor. Good use of public open space for visitors in the evening. Cozy spot by fire place, conference room and tables and chairs. Hotel is on the south end of town. A few restaurants within waking distance. Easy access to the bike path that leads to town.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Jennie, I appreciate you taking the time to share your experience when you stayed with us. Thank you for the nice complements on our lodge. We are so excited about our newly remolded lobby area. We want our guest to feel at home and come down and sit by our fireplace, and relax. It was so nice to have you all come back and host your fall quilting getaway in our Ponderous meeting room! The quilts you made while you were here are so amazing! We look forward to you all coming back this spring! Take Care, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Clean, convenient and comfortable"

4
15/10/2017

The hotel is in a good location near downtown, quiet and close to good paths for walking and bicycling. It was great to have a fireplace in the room. The staff was gracious and the amenities were great. I would definitely return to this hotel in the future.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear R227EAmaryk, Thank you for sharing your experience on your stay with us. We really appreciate the nice compliments. When you stay with us we want you to have the best stay possible. I am so glad to hear that you enjoyed your King, Jacuzzi, Fireplace room. After spending a cool fall day in the Mountains of McCall, you can come back and relax in your Jacuzzi with the fireplace on. We hope you will come back and see us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge Suites

"Nice stay."

4
15/10/2017

Mccall is a beautiful, vacation town. Nice overnight stay. The bathroom in our room needed a mote thorough cleaning before our arrival and, like most hotels, the bathroom fan didn't work. A nice chain hotel.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Tracy, We want to thank you for staying with us on your trip up to McCall. I am sorry that we didn't meet your expectations. We take great pride with the cleanliness of our property and want you to have the best stay possible. Our hotel is ECO friendly and the fans in the bathrooms work, they are silent. We hope you will come back and stay with us, so we have can offer you superior service. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Fantastic place"

5
11/10/2017

Exceeded our expectations! Jessica, the general manager is the best representative Best Western could have. Our room was great, the lodge is very nice and comfortable. I liked the small details like the black makeup towel, John Muir picture in our room and cookies on the main desk at night. We really enjoyed the breakfast - Kathy made the best omelette/my husband raved about it. This was our first time to beautiful McCall, Idaho and staying here helped make our visit very enjoyable.

"Very Nice Stay"

5
07/10/2017

This hotel is a great value if you get the winter rates. If you are traveling with a dog, there is a large area to walk the pet. The breakfast is adequate, with ample seating. The beds are very comfortable, and the handicap room has lots of space. The front desk will supply you with a map of the town if you ask for one.

"Good"

4
02/10/2017

the employee's were very helpful. Room need cleaned better. The meals were very good, great idea on the cooking to order. that was great. All of the employee's that I talked with were nice and very helpful.

"Great stay!"

4
26/09/2017

The location is convient to the golf course or to drive downtown. Ridley's grocery store and a gas station is nearby, which is really nice. The room was clean and the staff friendly. They cook omelettes for you at breakfast.

"Quiet, Clean and Excellent Service"

5
21/09/2017

The Best Western Plus McCall Lodge & Suites in McCall, ID is our "go to" place when in this pretty town. It's very quiet, has a wonderful hot/cold breakfast with an omelet station, and is very clean. The staff at the front desk is very professional, and we appreciated the guidance and directions provided for day trips and restaurants. I highly recommend this hotel. You will not be sorry!

"Excellent hotel but bring your own pillow."

5
20/09/2017

I stay here every year on business. This year they must have new pillows. They wrap around your head and provide no support at all. There than that, I love this hotel. The breakfast is better than the 5 star hotels I have stayed at, and it's free.

"Best Western Plus McCall"

5
17/09/2017

This motel was very enjoyable and the pool and hot tub with a dry sauna was awesome we had it to ourselves. The breakfast was great with homemade omlets.. The staff very friendly and helpful. The bed was very comfortable.

"Off season good value"

5
13/09/2017

Very nice jacuzzi suite room for an excellent value during the off-season . Very comfortable bed with large spacious room Conveniently located near grocery store and a short distance to downtown. We'll stay here again

"So glad we picked this hotel!"

5
08/09/2017

After a long day in the car driving from Glacier in all the smoke, it was a breath of fresh air to walk into this hotel! The staff were extremely helpful and friendly, and when they heard we had such a tough day, they upgraded us to a really nice room. The room was very clean and comfortable, the hotel well furnished, and breakfast was really good. The front desk staff gave us suggestions for dinner, which was spot on. I just wish we had more time to stay! We will be back.

"Wonderful experience"

4
08/09/2017

This hotel has always been a great place to stay. The accommodations are great, the decor is fitting for the area as well as pleasing to the eye. The location is great for getting around town. The staff is always courteous and helpful. what more could you ask for!

"Relax, revive, delight!"

5
06/09/2017

We headed west to McCall, Idaho, to visit family who had relocated to the area. The Best Western Plus became our headquarters for a week. Instead of feeling like an impersonal hotel, we felt like we joined a happy family for the week. The staff was universally kind and interested in our comings and goings. Because we enjoyed relaxing in the lobby after breakfast with books and newspapers, we observed many interactions between staff and guests, and the staff could not do enough in response to every request. Special kudos to Kathy and Connie, the delightful ladies of the breakfast room - who would whip up omelettes with a side of humor and travel info! The facility is well maintained and clean; location is ideal for touring the area; pool and hot tub were lovely, and the workout room was well equipped and handy. I wish we did not live so far from McCall - I would love to revisit this gem of a hotel!

"Thank you Morning Guy!"

5
30/08/2017

Our granddaughter is a member of a high school mountain bike team in Idaho. As grand parents we volunteer to be course marshalls and we had to be out in the pit zone at 6:30am. The Morning Guy at the front desk had already set up the room for breakfast when we came down to check out. I asked him if I could go into the breakfast room even though it was not 6:00am. He said sure, so I was able to take breakfast with me to the bike race.

"Eclipse stay"

4
26/08/2017

We enjoyed our stay and the accommodations were very good. We might have stayed a third night, but the rates were really high because of the eclipse. Luckily, I booked the first two nights in January.

"Excellent place"

5
23/08/2017

This hotel is an excellent place to stay and the staff was very professional. We were there for the eclipse, so the hotel was full and breakfast was outstanding with a station for omelettes which was great. The pool was good, but not many takers. I would stay here again

"A Great Best Western Plus"

5
17/08/2017

Do not over look this brand new hotel with its "lodge" motif, excellent staff, and superb breakfast made to order. The amenities are bountiful: WiFi, coffee machine in room, fresh baked cookies at desk, pool, exercise room.

"Excellent place to stay in McCall"

5
17/08/2017

We were on a road trip through Idaho and selected this hotel because it is pet friendly. We had a wonderful room with convenient access to a nice pet area. The lobby is beautiful and breakfast is outstanding. Highly recommended!

"One of my Favorite Best Westerns"

5
16/08/2017

Only had one night here before moving into a lake front house that we had rented for the remainder of the week. Couldn't have been more impressed. Probably one of the top 5 Best Western we've ever been in. Very, very clean and nicely designed. Mountain contemporary decor. Beautiful lobby. Nice artwork. Nice indoor swimming pool area with hot tub and private pool area bathroom. Natural lighting in many of the common areas. Great little dog run area on the northeast side if you're traveling with pet. Great service and very professional staff. Also located a little south of the main square. So, nice to get away from the very busy part of town when time to rest.

"Great McCall stay"

5
14/08/2017

Friendly and helpful stall and a comfortable place to stay. Nice to be in McCall without the hustle of being in the center of town went you want to relax after working. Also right near the road that can take you around the back side of town when you just want to get to the other side without traffic.

"Thanks for a comfortable stay!"

5
14/08/2017

Room was comfortable and spacious! It was also very clean. The exhaust fan didn't work gouge bathroom so when showering it got foggy but we managed just fine. Jon at the front desk was very nice and friendly.

"Great Room & Service"

5
06/08/2017

Nice large room with sitting chairs, fridge and small stove. Took care of all of our needs. The hotel was a bit out of town but worked fine for us as we were visiting relatives that had a cabin close to lake. Enjoyed being able to sleet in comfortable beds and have air conditioning. Breakfast was very good including omelets to order.

"Last visit great, this time not so much."

3
05/08/2017

Had a great stay at the hotel for a week in August 2016. So much so that we decided to stay again. This time the staff wasn't as friendly, (reception), and we had a questionable level of cleanliness in our bathroom. There are many lodging options in Mccall and next year I think we'll do some research and choose elsewhere. I don't want to seem overly negative towards the property, but I feel they need to bring it up a notch.

"Comfortable"

5
04/08/2017

Nice size room with comfortable beds. The hotel breakfast was very special with custom omelettes included. The hotel has plenty of parking, a swimming pool and hot tub and roomy lounge area. Staff was very helpful.

"Great quality and exemplary staff"

5
04/08/2017

The best free hotel breakfast that I've ever had. The staff always takes care of me and the rooms are always in great shape and style. I've stayed in all the versions of rooms offered and confirm all are nicely exemplary put together. Some rooms have problems with the quality of internet wireless reception.

"Always a dependable Best Western Plus"

5
01/08/2017

This hotel is located near the McCall airport. It's an easy walk to several restaurants. The location is usually very quiet. The drive into town is short. Depending on traffic allow five minutes. If you are going to visit the Shore Lodge restaurants allow about ten minutes. The rooms are very clean and the beds are comfortable. Of course, the staff is first rate. The Breakfast room options consist of an omelette station, waffle griddles and the usual assortment of breads, fruit and cereals. The pool and hot tub were clean and fully operational. This was our third stay at this property.

"Best Western Experience"

5
28/07/2017

Very helpful and friendly staff. The amenities and rooms were very nice. The breakfast that was provided was really good. Made to order omelets and a variety of choices to choose from. The rooms were very clean and the bed was very comfortable. The pool area was also very nice.

"Great Hotel in McCall"

4
28/07/2017

Very nice hotel in McCall Idaho. Room was nice, we got a bigger one due to everything being booked and organizing the trip last minute. The breakfast included an omelette bar and other good wake up options. All and all a solid place to stay!

"Great Management"

5
27/07/2017

We stayed at the Best Western Plus in McCall, Idaho on July 11th and July 14th. The manager Jessica and her staff were nothing but friendly and helpful. We were traveling across country in a small plane for a month and checking into the Best Western Plus was welcoming and relaxing. Our room rate was discounted on the 11th as the room was double booked and after a trip into the back country for two days of camping the honeymoon suite was a welcome sight. Thanks Jessica! Jessica is a hands on manager. She could be seen doing everything from working the front desk to helping to turn over rooms. She even tried to locate the postcards I inadvertently mailed out without addresses and called me to let me know what to do to locate them with the postal service. The rooms were comfortable and clean. The breakfast choices were varied and delicious, especially the freshly made omelets. I would highly recommend this hotel and would definitely stay here again. Lynn S

"McCall"

4
27/07/2017

Great stay, good service, comfortable beds. Great location with all amenities close by. Easy parking and easy in and out from the lot in either direction. Lobby was comfortable and welcoming and made for a great place to relax and enjoy the company.

"Pleasant Stay In McCall, ID"

5
20/07/2017

We stayed 2 nights at the Best Western Plus in McCall, ID and thoroughly enjoyed our time there. We had never been to McCall before and decided to stay at this hotel due to the great reviews on tripadvisor and were not disappointed. All the hotel staff were friendly and helpful and would recommend them highly. The primary attraction in town is the beautiful Payette Lake with great water sports, hiking and bike riding. We will be back again.

"Routine Though Comfortable"

3
18/07/2017

Very near though not in McCall. Staff was helpful when questioned though for the most part preoccupied with providing professional though relatively impersonal service. Gal who cooked omelets at breakfast was efficient and amiable..

"Nice Decor, Great Breakfast"

5
16/07/2017

The hotel is nicely appointed and has the feeling of a mountain lodge. Really enjoyed the custom cooked omelet as part of the included breakfast. Hate the overcooked eggs found in a bin at most other hotels. We were part of a large group (75 people) staying there and they did a great job getting us checked in and out. The breakfast went well even though most of us showed up at nearly the same time.

"Great hotel"

5
15/07/2017

Very nice hotel, lots of amenities, great service and reasonable price for McCall. We especially enjoyed the in-room Jacuzzi and the king-size bed. Plenty of towels and wash cloths as well. Although the hotel is near the airport, it is farther out from the lake than I had thought. Still, the distance was not that great and it was an excellent overall stay for my wife and me.

"Excellent motel in McCall"

5
14/07/2017

Newer spotless motel. Only complaint was the wonderful walk-in shower did not have a soap dish! Nothing else to complain about. Would gladly recommend to any one - we will be back. A bit out of the hectic downtown area but no problem. Pet friendly too.

"Fair value"

3
08/07/2017

Hotel is convenient for those traveling with pets and large vehicles, like boats in tow. Beds are comfortable. Location was decent; not on the lake or in town, but 5 min. away. Now, for the downsides: while the omelets served at breakfast were decent, it took about 25 minutes to get them due to the number of guests and only two skillets going. There was also biscuits and gravy which we didn't try, and the usual toast & pastries. The fruit was minimal and, overall, the breakfast bar looked 'tired' and not all that appealing, so we ate out elsewhere the rest of our trip, which made the room cost quite high. The room itself was fine; the bathroom old and dated. When I got down on the floor to retrieve something that had gone under the furniture, I could smell the carpet. Granted, this was a pet room but the carpet wasn't kept clean. The cell signal there was awful; I heard others complaining about it so it wasn't just our phones. When our dog was injured and we returned home one day early so that we could take her to the vet, they still charged us the full amount ($260!). It was July 4, and every room in town was full so I imagine they still rented the room and got paid for it twice. While I understand the typical cancellation policy, that didn't sit well. Would likely not return again.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear SeattleTrvlr, Thank you for taking the time to write a review on your stay with us. I hope you had a nice time in McCall celebrating our Independence day! I am so sorry to hear about your dog being injured, I hope he has a quick recovery. When you book your reservation with a third party and have prepaid your reservation, there is no flexibility. That is why when you are booking a hotel room it's best to book directly with the hotel. When you book with us you have a lot more flexibility. Our pet rooms are shampooed after each use, we want to make sure our families and their four-legged family members have the best stay. We did not rent your room out again, we had it for you in case you changed your mind. We hope you will consider staying with us again the next time you come to McCall. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, Idaho

"Love this BW. We always stay here when we're in McCall."

5
07/07/2017

We never have any complaints and always look forward to staying here when we're driving through McCall. I appreciate how easy it is to talk to an actual person at this location to pick out room locations. They have it all and do it well! Location / Service / Cleanliness / Pool / Breakfast

"Great place to stay"

4
07/07/2017

We had been on the road for about 2 weeks, heading home. This motel was a nice way to end our road trip. Clean, well maintained, and friendly helpful staff. Nice breakfast, the omelets was a good diversion from some of the other free breakfasts we had on our trip.

"McCall Best Western"

4
03/07/2017

Spent one night at the McCall Best Western, overall it was great experience. Rooms were clean, comfortable, dog friendly, and a great indoor pool for the kids. Hotels free breakfast included an omlet station, this was a great addition to standard hotel breakfast.

"Wow"

5
27/06/2017

We recommend this hotel to anyone who wants to enjoy the area and relax comfortably in pleasant surroundings. Very congenial staff. We only have one suggestion...that they make additional sports channels available with the addition of an optional fee.

"Very pretty inside"

4
26/06/2017

We would come again. It was a little expensive compared to other Best Westerns we have stayed at, but guess the time of the year dictates prices. It is a tourist area and thus it was close to all of the attractions that we were interested in going to.

"Most amazing hotel ever"

5
24/06/2017

This hotel was by the most amazing experience i have ever had at a hotel clean smells great. The lobby was very beautiful and i loved that the first thing your see is smiling faces. Not to be rude there was a colored guy that came and fixed our tv and we dont remember his name but he was super amazing. kaylee helped us check in and she was perfect i wouldnt have her change anything. she was willing to help us with anything, and every request we had she jumped right on it. we will be staying there again for sure

"Weekend getaway."

5
20/06/2017

Nice place. Good service. Best breakfast. Enjoyed the stay. First time and we liked it. Will go back again. This is the best hotel in town. New place too. Rooms are nice and clean. Friendly staff. Enjoyed pool.

"Best Western McCall"

5
16/06/2017

The hotel is very nice and the staff are extremely helpful and friendly. We will stay here again. Their cancellation policy is very good. This is one of the reasons we chose to stay at the Best Western rather than a hotel on the lake which has a poor cancellation policy.

"We are happy we made the choice to stay here."

5
06/06/2017

Friendly, competent staff, we felt like they really cared about us. The room was clean room and the public areas were well kept. The complimentary breakfast provided lots of choices each morning and was excellent . We especially enjoyed the omelet bar.

"We loved it!!"

5
04/06/2017

My husband and I stayed here on our wedding night and we loved it!! The staff is fantastic, the breakfast is great. Before we arrived the staff (knowing it was our wedding night) but rose petals on our bed in the shape of a heart. We will definitely stay here again.

"Wonderful place to stay!"

5
04/06/2017

The Best Western Plus is a great hotel. Went for a girls getaway. We were treated so well. The place was beautiful, pool, hot tub, workout room. It has an awesome breakfast with made to order omelets.

"Great well maintained hotel"

5
03/06/2017

Had a great quiet and well fed stay. Really enjoyed the BW+ and McCall in general. The breakfast was great and we really enjoyed the location. It is across the street from the airport but never heard 1 plane

"Nice hotel"

5
01/06/2017

Clean hotel, friendly staff and pet friendly. Kids loved the indoor pool and we loved the workout room. Best hotel breakfast with made to order omelettes, sausage, waffles and biscuits and gravy. They even had gluten free options! Our dog even got a check in gift of treats.

"Expensive but good bed"

4
31/05/2017

Expensive room but a good bed and breakfast. Resort town hotels are always overpriced and this one was no exception. Bed was good, breakfast very good. Very noisy air conditioner, but the windows open at this property.

"Biking was great"

4
30/05/2017

Everything was great except sink in bathroom did not drain well. The biking was great and so was the weather - great location - to get to trails, grocery store, and shopping. Check in was fast and easy. Take your bike up to your room - don't leave locked up outside - our very nice bike pad cover was stolen off of seat that was locked right by front door of lobby! They didn't steal the bike though! There are no camera's out front of lobby.

"Good hotel!"

4
29/05/2017

We stayed her for 1 night during Memorial Day weekend. We did not spend too much time at hotel but enjoyed the time we did. Beds are very comfy and great pillows. Rooms very clean and updated. Staff friendly and helpful. It is close to Payette Lake and shops and restaurants. A couple comments, pool area said no kids after 10 pm, but was not enforced and the free breakfast included made to order omelettes, but 1 person making them on one burner. It took over a half hour to get ours, but yummy when we able to enjoy. The store, Ridley's ? 1 block away had some souvenirs less expensive then what you find on the strip along the lake. I recommend!

"Great experience for my girls weekend. Room was super comfortable, staff super helpful and we used the amenities."

5
29/05/2017

Great experience. Will recommend as a ace to go on a girls weekend. Great amenities and perfect local location. The price was definitely in the budget, great room, great breakfast, staff was helpful super nice and accommodating.

"Outstanding Place to Stay"

5
24/05/2017

Located just slightly south of town of McCall and therefore very quiet. Outstanding breakfast omelette station better than in a full service restaurant. One of the better Best Western Hotels I have stayed in.

"Anniversary Weekend"

5
23/05/2017

We went to McCall for a quick weekend getaway for our Anniversary. We had never stayed at the Best Western Plus McCall Lodge & Suites but it had been recommended by friends. We were not disappointed. The staff was very helpful and friendly. The manager Jessica was awesome. She went above and beyond to make our stay great. We stayed in a King Jacuzzi suite and it was wonderful. Very big room with the most comfortable bed we've ever had in a hotel. We will definitely stay again.

"Comfortable and Relaxing"

4
21/05/2017

This was the second time I have stayed at this hotel and it was just as clean and comfortable as before. The spa was not working and I would have enjoyed that. The breakfast items were all prepared well and there was a good selection. The rooms seem well insulated as I did not notice noise from the hallway or other rooms.

"McCall BW Mountain Gem"

5
18/05/2017

The Best Western McCall is one of the best hotels in the BW chain that I have stayed at. The cleanliness of the room was great and bed was very comfortable. Only BW I have stayed with a made-to-order omelette bar - kudos for that! I would stay here anytime on business or with family.

"Excellent place to stay!"

5
07/05/2017

The arrival and check-in process was smooth and easy. The staff was very nice and helpful. We needed a later check-out time and they were very accommodating! The complimentary breakfast was particularly noteworthy. There were hot waffle irons with ready to go batter, and made to order omelettes, as well as the traditional continental breakfast fare. Overall, great value for the money!

"Great place to stay"

5
04/05/2017

This was a lovely property with friendly, knowledgeable staff and a comfortable room. A special treat was the made to order omelettes at the free breakfast. The property was in the process of remodeling the lobby which was a minor inconvenience.

"Great Hotel"

5
02/05/2017

Every aspect Of this hotel is wonderful. The staff went out of their way to accommodate our needs. Everyone was very friendly. The lobby is very welcoming. The décor is very appealing. Our room was recently redecorated and we received many positive comments from our group. The décor was simple and very tasteful. The king size bed was very comfortable. The staff did a good job daily cleaning the room. Our grandkids enjoyed the pool and spa. Our group gathered most evenings in the lobby and it was very pleasant. The breakfast surpassed all Best Westerns we have stayed at. Fresh omelets were made daily and many other options sere available.

"Disappointing"

3
24/04/2017

Checked in- couldn't get the key card to work at all...after going back and forth a couple times they put us in another room. Room was clean and spacious, the exhaust fan in the bathroom didn't work. Maid service is supposed to be between 8-2. Took the DND sign down at 11, returned at 1- no maid service. Called the front desk they said they would send one...left for a couple hours came back, no maid service. When I called the front desk the man said the maid was already gone and there was nothing he could do. At check out the GM compted the $20 pet deposit for the inconvenience. Just didn't make up for the rudeness of the man at the front desk.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Jessica, Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am sorry that when the maid came by to service your room, you had your Do Not Disturb sign on the door. When you had called up to the front desk to let us know you wanted service, the maid had already left for the day. Next time you stay with us just let the front desk staff know when you want your room served. That way we can take care of your room when its convenient for you. Our hotel is an Eco friendly hotel and our bathroom fans do work, they just run silent. I hope you and your daughter and your four legged family member, had a nice weekend up in McCall! We hope that you will consider staying with us again; so that we can have another chance to provide you with a superior experience. Have a nice day! Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"McCall Easter weekend"

5
17/04/2017

Great stay. Clean. Smells mountain fresh. Super breakfast. Great bed and pillow. Walking distance to store, mail, liquor store, and restaurants. Dry sauna great in the cold weather. Beautiful front entry with nice fireplace sitting area to socialize.

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Valarie, Thank you for taking the time to write a review on your recent stay with us. We are so glad that you enjoyed the beautiful mountains here in McCall! When you stay with us we want you to relax and get some much needed R & R. Its great to hear the you took advantage on our Dry Finish Sauna! It definitely feels great when its cold and snowy outside! We hope that you will come back and see us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Excellent service. Breakfast was awesome. Excellent tv and channel options"

5
16/04/2017

Staff was nice and professional. Excellent customer service. Breakfast was awesome with lots of options.Excellent tv and channel options. We stay there in the future with the family. Excellent location in McCall

BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear MatthewhH2914TL, We appreciate you staying with us here at the Best Western Plus on your trip to McCall! Thank you so much for the nice compliments on our staff and how you were treated. I am so glad to hear that you enjoyed your room accommodations and our DIRECTV that we have in the rooms. We truly appreciate your recommendations to your friends to stay with us! Hope you and your family can come back and stay with us! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, Idaho 83638

"Off season construction"

2
13/04/2017

We booked a hot tub room for one night when we got to the hotel we asked if it was available another night the Guy said sure not mentioning that the whole Floor we were on was empty preparing for Hallway rug replacement which started at eight am and the first night we had to stay out of our room because of fire alarm testing wish we were told before we stayed just cause its the off season does not mean we dont matter never had this trouble with best western before

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Marc M Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. The fire alarm was a mandatory test during the day. It started at noon and was over by 12:30 pm. You had the option if you wanted, to stay in your room. The alarms are loud and a lot of our guest went to lunch, during the test. On the day you were checking out they did start laying the new carpet after 8 am. With our renovations that are undergoing, we are working to create a better hotel for our guest future stays! I am sorry for any inconvenience these events caused you and your wife. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 208-634-2230. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Love the decor!"

5
11/04/2017

If you like a rustic, outdoor, yet professional look you will love this place. It was clean, and the rooms were updated. It provided for a very relaxing evening. The full breakfast was great and I loved the omelet station.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Terri A. We are thrilled to hear you enjoyed staying with us on your trip to McCall! We are glad you enjoyed the rustic log decor, of our hotel. We want you to be able to feel right at home, when you stay with us. You can come down and sit by our fire and enjoy our fresh hot chocolate chip cookies. Its good that you were able to have a freshly made omelet at our omelet bar. We look forward to you staying with us again! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638

"Great Hotel"

5
10/04/2017

Very clean, comfortable,quiet hotel.The location is very good and convenient. The service is very good too.It is wonderful where is very close to ski resort. I would like to live there when we go to Brundage ski resort in McCall every year.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear 873jinz, Thank you for taking the time to write a review on your recent stay with us! We are very lucky to have to great ski resorts in our town Brundage Mountain and Tamarack. We have Ski & Stay packages for both Brundage Mountain and Tamarack, that offer great savings. Call us to book your winter mountain getaway, our front desk staff can help with all the details. We hope you can come back and stay with us again! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638

"Romantic getaway"

5
09/04/2017

This was our 2nd visit in two years. I was just as impressed this time, as I was the first time. The rate was Very reasonable for a room with a jacuzzi and fireplace. It was spacious, clean, and the staff was very pleasant. We will definitely stay here again. Possibly the only negative is that the location is across from the small airport and we did hear a couple planes take off. Of all the locations in McCall we would choose this one hands down.

"Best Customer Service Ever!!!"

5
06/04/2017

My wife and I are both in the military and are preparing to retire in 2 years. This has sent us into a hunting spree for places to retire and raise our family. We have both be stationed all over the US and traveled the world. During the week of Mar 26- Apr 1 we were exploring towns for retirement all around the state of Idaho. Towards the end of our week we decided to stay over night in McCall on our way to northern Idaho to explore more property. This is when we met Jessica Points. She was the first person that we met in town and immediately felt at home with her hospitality and plethora of local knowledge. Jessica made us feel like special guests and very comfortable in a new place. This comfort led to us exploring the town that evening and extending our stay an additional day. Jessica has been a pivotal addition to our decision to retire in McCall, ID. We want to surround ourselves and our children with people of the caliber that exudes the personality and demeanor of Jessica Points. We will be recommending this hotel and Jessica to anyone we talk to who plans on visiting the area and we are at comfort knowing that we no longer have to search for a friend in the area we want to call home.

"Nice hotel"

5
04/04/2017

This is a very good property a bit away from the lake. My room was very large, check in was good, and breakfast was above average, mainly because omelettes are made per order. This is the off season, so the town was empty.

"Wonderful place to stay"

5
26/11/2016

Clean, friendly, reasonably priced and great breakfast! My husband and I stayed here one night and found it to be excellent! Made to order omlets. All complimentary. Lobby was separate from the breakfast area

"Jessica is super nice. "

4
09/11/2016

Checked in to our room and immediately found out that there was some repairs being done in our bathroom. Called down to the front desk and with in 5 minutes there was a hotel employee at my door with another key for a different room. And our room was just great. A small fridge. A microwave. Coffee maker. Blow dryer. It would have been nice if when I ran the bathwater that the plug would have worked and held the water in. The water was nice and hot. The heater worked well. Didn't smell nasty or moldy. Fridge was on but wasn't very cold at all. Bed was a king size. Blankets were great just right not heavy or too light. Just enough pillows. And not the cheap soap. Nice bath and body works products.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear thatguysgirl96, Thank you so much for taking the time to write a review on your stay. I really appreciate your detailed review on your room and amenities. It was a nice talking with you and your dog is so adorable, I remember his name had to do with coffee. I hope you and your husband enjoyed your quick escape up to the mountains here in beautiful McCall! We hope you will come back and see us again soon! McCall is so magical in the winter time! Hope you have a nice holiday season! Take Care, Jessica Points General Manger Best Western Plus McCall Lodge & Suites 211 S 3rd street McCall, ID 83638 208-634-2230 ext 0

"Very nice hotel"

5
07/11/2016

Had a wonderful experience at this hotel and would recommend it. The breakfast was very good. The pool and hot tub were very nice. The rooms were clean. Very good value for what you receive. All of the staff were extremely nice.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear David H, Thank you for taking the time to write a review about your stay! It was a real pleasure to have you and your family come stay with us and your twin granddaughters were really cute! We hope you had a special time at the celebration for the sending off of the U.S. Capital Christmas Tree. We hope that you will come back and see us again soon! Hope you have a nice Holiday season in Twin Falls! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230 ext 0

"Driving through McCall"

5
31/10/2016

Staying at the McCall Best Western was a spur of the moment choice. The staff were very helpful and accommodating. Only stayed one night but it was a nice stay. The hotel is in a good location and the décor suits the surroundings. Definitely meets the consistent standards of the chain.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear James, Thank you so much for taking the time to write a review about your stay. We are very pleased that you enjoyed your room accommodations and our decor in the lodge. When you stay with us we want you to feel right at home here in the mountains! We want to thank you for your loyalty to our Best Western Brand! I hope you have a nice holiday season up in Alberta! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Amazing Breakfast!!!!"

5
24/10/2016

Super great staff. Awesome breakfast and made to order omelettes. Clean, quiet, super nice staff and house keeping service. Really had a great stay. Would stay there again over and over. A pleasant experience.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear ryannw14, I appreciate you taking the time to share your experience on your recent stay with us. We strive for you and your family to have an excellent stay. I am so glad to hear that you were able to have a fresh made to order omelet for breakfast. We want you to have a great breakfast to start your day off right! We hope you will come back to see us this winter to come play in the snow! Have a great day, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Fabulous Stay"

5
24/10/2016

Great stay at this lodge...awesome staff and AMAZING breakfasts every morning. Will now look at staying at more Best Westerns because of this place! Staff always helpful even when I left my keys in my room like every other day!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear cdqtpie14, Thank you so much for taking the time to write a review on your recent stay with us. We are so glad that enjoyed your stay and that we were able to take care of any needs you had! When you stay with us we want you to have the best stay possible! We really appreciate your loyalty to the brand Best Western! We hope you will come back soon to stay with us! Have a great day, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Best Western Comfort in a Pleasant Lakeside Town"

4
21/10/2016

We stayed at the Best Western Plus in McCall, Idaho, for 1-night in early Oct ($130). Located on the main highway ~1 km south of downtown, the hotel is a new one with a western decor and a typical BW 2-storey interior entry design. Amenities included an indoor pool and jacuzzi and an exercise room. We had reserved a standard king but, upon arrival, were told that all that was available was a handicapped king (we checked in at 3 pm and there were few cars in the lot) – not a huge deal but, with the the extra space required in the bathroom, the vanity was cramped and tiny – just a bit irritating. Otherwise, the room was standard for a BW, spacious with new light-coloured wood furniture – end tables, armoire, desk/chair, microwave, flat-screen TV. The hotel was a block away from a supermarket and liquor store, and a 5-min drive to the restaurants and bars downtown. McCall itself is a nice, small Idaho mountain town on a pleasant lake. It is a reasonable stop on a trip from Salt Lake City toward the Pacific Northwest if you are not interested in the big city comforts of Boise.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear ndser, Thank you so much for coming to stay with us on your trip to McCall. You had booked your reservation through a third party and they had put you in a king handicapped room. I am sorry that we were not able to move you to a different room as were sold out. We hope you enjoyed your time in McCall and seeing the sights of the Pacific Northwest! We hope you will stay with us the next time you are in McCall! Sincerely, Jessica Points Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"The best of the best!"

5
14/10/2016

The Best Western in McCall, ID is simply...the best! We were looked after, given all the best opportunities in the most comfortable and appealing inn we have lodged in during a year of lots of travel. The bed was superb. The Inn was convenient to nearly everything. Beautiful and the breakfast was top-notch...even for a BW Premium! Had a dry sauna along with better than standard pool and hot tub with late hours! We loved it!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear David H, Thank you for taking the time to write a review on your stay with us. Thank you so much for the nice compliments especially coming from such an experienced traveler. When you come to McCall to getaway and relax we want you to have the best stay possible. I am so glad that you were able to enjoy our great complementary deluxe breakfast. Its great that you took advantage of our Finish Dry Sauna, heated pool and Jacuzzi! We hope you will come back and visit us soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Great Hotel!"

5
09/10/2016

Our room was great, VERY comfortable bed, excellent shower, nice property location on the edge of town but within walking distance of local restaurants and grocery store. Breakfast was hot and included fresh-made omelets with your choice of several ingredients. Orange juice was yummy, too! The next time we're in this part of the country, we'll definitely be back! Thank you for an outstanding experience in lovely Idaho.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Lynn, Thank you so much for staying with us on your trip to McCall! We are so glad to hear the you enjoyed your room accommodations! When you stay with us we want to be a great representation for Idaho hospitality at its best! Next time you all come to McCall we would love to have you stay with us again! Sincerely, Jessica Points Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, Idaho 83638 208-634-2230

"Comfortable stay and close to McCall attractions"

4
03/10/2016

Comfortable room with a flat-screen TV with Direct TV, free WiFi, microwave, refrig.. Courteous staff. It is a short drive to many of the attractions of McCall including shore, restaurants, and shops.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Kellir, Thank you for taking the time to write a review on your stay with us! We are really glad that you enjoyed your comfortable room and were able to relax and watch some TV. We are located right across from the airport and 1 mile away for shopping and Payette Lake. We hope you will come back to stay with us the next time you are in McCall. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Pet FriendlyGreat"

4
02/10/2016

Nice place for the entire family, including our big furry member. Best pet friendly motel in McCall Idaho. Very nice rooms, staff and big area for the dog to romp around. One of the better weight rooms and best motel breakfast in McCall.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear David M, Thank you for coming and staying with us on your trip to McCall. It great to you and your family and your 4 legged family member had a super stay! I am so glad you enjoyed our pet friendly room on the 3rd floor. When you stay with us we want you to fee right at home! Its good to hear that you had a change to use our weight room, we had it upgraded with all Precore equipment. Thank you for the very nice compliment on our breakfast. We want you to start your morning off right with a good hearty breakfast. Hope you are enjoying this nice fall weather in Nampa! We hope to see you all again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230 ext 0

"Very very nice"

5
27/09/2016

We've never stayed at a Plus before. It was very very nice. Our room was very roomy and clean. The breakfast is included from your basic yogurt and fruits and cereals to make your own waffles and a woman that makes made to order omelettes. We will definitely stay at a Plus hotel again.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Ilava, We are so glad that you stayed with us on your trip to McCall. Its nice to hear that you enjoyed your room accommodations. We strive to make your stay the best possible stay. I am glad that you were able to start your morning off right with our complimentary deluxe breakfast and a freshly made to order omelet. Thank you for taking the time to complete a review on your stay and your brand loyalty to Best Western. We hope you will come and stay with us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638

"VERY nice"

5
27/09/2016

Only wish they had accommodations for meetings. This is a very nice hotel. We usually stay at the HI Express for our conference, but this year there was a booking mix-up, so we stayed at BW+ and had meetings elsewhere.

"The Quick Weekend Trip"

4
25/09/2016

This was my second time staying here with some friends for a weekend stay. The rooms are comfortable, clean and affordable. The staff are friendly and the breakfast buffet has a variety to choose from; omelets, waffles, bacon etc... This is an excellent choice for families or those who come to play outdoors and want a nice place to come home to in the evenings. However, the pool is small and more for the kids rather than for relaxing. If you're looking to spend more time indoors, you may want to consider paying a bit more for the Lodges in McCall. All in all, this will not be my last time here; I always look forward to staying here.

"Mountain Get-Away"

4
19/09/2016

A perfect location for all that McCall offers. Staff and property were exactly what a BWPlus should be. Staff was attentive and property was well cared for. Particularly enjoyed the hot tub in the room

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear tonir528, We appreciate you taking the time to write a review on you recent stay with us! We like hearing from you on how you felt your stay was. I appreciate your nice complements on our staff and our lodge. We strive to give you the best service possible. Its great to hear that you were able to enjoy our heated pool and Jacuzzi tub! We hope you enjoyed McCall and the beautiful fall colors up here in the mountains! We hope you will come back and stay with us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, ID 83638 208-634-2230 ext 0

"Clean, quiet, friendly"

5
18/09/2016

Front desk friendly, very quiet, 5 minute drive to downtown. Modern rooms, close to small local airport. Good breakfast and coffee. Nice lobby. I was traveling alone and felt very safe and secure at this hotel.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Carol S, Thank you so much for writing a review on your recent stay with us! We want you to have the best and safest stay ever! I am so glad you found our location great right across from the airport and 1 mile from the lake. We hope that you will come back and stay with us again on your next trip to McCall. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall. ID 83638 208-634-2230 ext 0

"Excellent Stay"

5
16/09/2016

Great location - good restaurants, shopping and the Lake close by. Best breakfast-they even make you your own omelet. Larger than usual hot tub with great pool. The staff was very friendly and helpful.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Maureenm94, Thank you for staying with us on your trip to McCall and taking the time to write a review on your stay. I am so glad that you were able to enjoy our complimentary deluxe breakfast with over 29 different items and fresh made to order omelets. We want you to start your day off right and not have to worry about where to get breakfast. That helps you save more time and get a an early start to explore McCall! Thank you for the nice compliments on our staff, we strive to make your stay the best! Thank you again for staying with us we hope to see you again! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, Id 83638 208-634-2230 ext 0

"McCall Idaho"

5
15/09/2016

Very nice quaint town that we visited on the way to Glacier National Park. Everything at the Best Western was very nice, clean, large,rooms. Just be attentive to the small sign might miss it when first arriving.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear cndwhite2308, Thank you for staying with us on your way to Glacier National Park! We are very happy to hear that you enjoyed your room accommodations! I hope you two enjoyed your trip to Glacier National Park and next time your are in McCall we would love to have you stay with us again. Hope you enjoy this beautiful fall weather! Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, ID 83638 208-634-2230 ext 0

"Clean, reasonable price"

3
13/09/2016

I did not realize that McCall was a tourist destination when I booked this motel. Compared to the other lodging in the area, rate was quite reasonable for the end of summer season. Room was clean, decently maintained. Nothing fancy, but good value for $

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear ApyHorse, Thank you for staying with us and writing a review on your stay. Yes, McCall is defiantly a destination. Located in the beautiful mountains of Central Idaho, we have great things to do year around. In the summer come play in Payette Lake which is the third largest lake in Idaho which is glacier feed. We have over 250 mountain lakes you can hike up to or get there on horse back. In the winter we have two great ski resorts, Brundage Mountain and Tamarack. The mountains get an average snow fall of 350 inches and we have over 544 miles of groomed trails for snowmobile's. McCall is a great place to come and get lost in the mountains! Have a nice day, Jessica Points General Manager Best Western Plus McCall Lodge & Suites McCall, Idaho 208-634-2230 ext 0

"Great place to say"

5
12/09/2016

Really enjoyed staying here. The room was very comfortable, the check-in was quick, and it was very quiet around the hotel. Although I'm not a big breakfast person, I appreciated that they had several options, including omelettes and fresh fruit.

"Birthday retreat in McCall"

4
11/09/2016

This place is clean and cozy and most of all, affordable. Great beds and bedding. Good people there to serve you. Nice hot tub and pool. Nothing to complain about. Make a reservation! I also stayed at one in Mesa, AZ. All the BW+ are great!

"Nice very nice!"

5
09/09/2016

We booked our room late in the evening, they only had one room available! Our room had a jacuzzi tub in it! What a great place to stay , highly recommend kicking out the extra money for the jacuzzi tub! Yes we paid more than we wanted to but in the end it was worth every penny. :-) We have stayed at four other places in McCall and will choose this one the next time we return.

"Awesome best western"

5
09/09/2016

Great place to stay. So clean and the decor was so perfect loved it. Service was awesome breakfast was amazing thanks for a great stay ?? has a nice pool and jacuzzi and sauna I would go there again I don't need to say anymore wonderful place

"Great place to stay"

5
07/09/2016

very clean and staff was very friendly. I would stay at this location again. Very clean and friendly staff. Beds are comfy and internet is good. Lots of channels on the tv. Location is good. Just down the street from the pancake house.

"Perfect"

5
03/09/2016

Everything about this hotel was perfect. The lobby and the rooms are beautiful. The staff was very friendly, courteous and helpful. Best Western has really upgraded hotels and staff. We plan on staying at more Best Westerns

"Near the Airport "

5
02/09/2016

Most would prefer to stay close to town. We liked this place for it's quiet. A good rest was had after riding the motorcycle all day. You will probably need to get in your car to find better restaurants. Breakfast was nice because there was a nice person making a fresh omelette other basic ingredients.

"Best western McCall"

4
02/09/2016

This hotel has a great pool, hot tub and sauna. Breakfast is very good, and includes fresh made omelets. The rooms are a good size and the beds are comfortable. Be aware, this is a few miles from downtown McCall and the lake.

"Jug Mountain High School Mountain Bike Race"

5
02/09/2016

It was a pleasure to drive up to the front of this motel because we had been helping our granddaughter set up at Jug Mountain for the Idaho high school mountain bike races; pitching her tent and making sure there was food for dinner. We were tired, ready for a good nights sleep. The front lobby was welcoming and so was our room. We had a great night sleep that helped us be ready to go back to the mountain for the races. We will come back when we are in McCall, Idaho

"Winter snowmobile trip to McCall"

5
28/08/2016

The hotel was great. A wonderful breakfast is included, with omlette station, bacon eggs, biscuits etc.. The staff very friendly and helpful, spotless rooms. The indoor pool and hot tub were welcome after a long day of riding. Would definitely stay again.

"Clean and quiet."

5
24/08/2016

My room was quiet and clean. The bed was super comfortable. When I commented on the bed to the desk person they said the beds were brand new this year. I will return! The coffee is excellent and the food was mostly the same as everywhere except omelets were made to order. Yummy!

"Front end odd but really a great place."

4
22/08/2016

Front desk called me and all my fellow associates rooms as we tried to sleep to go to work that evening. We traveled that day there to get in a nap before work. Since we didn't get sleep which is why people rent hotel rooms we had a tough time working to our and the jobsites satisfaction. Other than that malarkey.... The rooms were quite nice, clean, and the beds very comfortable. I love that we had a mini fridge and microwave in the room. Breakfast was delicious. The real food both hot and cold choices were wonderful. The best I had in along time during work or leisure travel. Yes I would like to return to this Best Western in McCall Idaho again.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Lisa E, Thank you for writing a review on your stay with us. You had talked with me in the morning after the day you had arrived about this. That evening when you had checked into the hotel your company wanted you and your associates to have two to room. When your other associates checked in they went into their own rooms and when your other team member's arrived they didn't have rooms. I am sorry for disturbing you that evening when our Front Desk called your room. They were letting you know your team lead was putting two to room with you. Thank you for letting us know when you stayed with us that you were working nights. We hope you all enjoyed your week with us! You and your team made the Albertsons store look really good with the new modular changes. We hope you and your team will come back and stay with us! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"You should stay here"

4
21/08/2016

This is my first time stay at Best Western Plus McCall Lodge & Suites, McCall IDAHO I was so happy to stay here that friendly stuff, very clean,quiet everything was so comfortable, I will be back again

"Fantastic!"

5
19/08/2016

If I could give this review a 10 I would! We came here or a quick overnight getaway. We arrived 20 min. early, no problem. Room was clean and smelled good. Bed was comfy as were pillows. We had a king suite. Best of all, it was QUIET! No door slamming, running in the hall noise. Breakfast was fantastic. Omelet with cheese, ham, peppers, onions, tomatoes, mushrooms, hashbrowns, biscuits & gravy, sausage and bacon. Employees were very friendly. We will definitely stay here again.

"Restful and comfortable"

5
09/08/2016

We didn't originally plan to stay here - the vacation home we had arranged near the lake didn't work out, so we were referred to the Best Western. The registration desk was very helpful in getting us set up for the week. We had a very nice room, a great breakfast each morning and a good night's sleep each night, and met some very nice people!

"Retirement shopping vacation"

5
09/08/2016

We had a fun, great and successful visit to McCall thanks largely to the Best Western Plus staff. The Hotel staff was not only friendly while providing very good & clean accommodations, the staff provided excellent advice for dining, vacation activites and realtors. Madison (McCloud) and Jessica were fun to work with and gave us a family friendly comfort to our stay. Madison went far beyond expectations by making sure that we had a place to stay when McCall was sold out for our "spur of the moment" visit from Huntsville, AL. Jessica and Madison's knowledge of the area was extremely benifical to our stay - THANK YOU.

"Complemenary Omelettes for Breakfast!"

5
02/08/2016

Nice. Newest hotel in McCall. It was an unexpected treat to see free, made-to-order three-egg omelettes cooked as we watched in the breakfast area. Ms. Points, the manager works hard to make her hotel stand out from the crowd. We had a great stay!

"Family Trip"

4
28/07/2016

We typically rent a condo or a house for our family trip to McCall. This year, we rented a "Retro" condo that laterally hadn't been updated since the 70's including the mattresses. We went to the BW McCall without reservations. Jessica (GM) was able to accommodate my family for the balance of our vacation. Clean rooms & comfy beds! Thanks BW!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Craig, Thank you so much for choosing to stay with us this past weekend and taking the time to write a review on your stay. When you and your wife came in and told me your story about the Condo, it was like you were describing the set of the 70's show. I am so glad that we were able to get you and your family a joining rooms for the weekend! You have a special family and I hope you guys had lots of fun playing and relaxing at the Payette Lake and creating great summer memories together. Thank you for letting us be a part of your great weekend getaway! Hope you and family have a wonderful summer! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208 634 2230

"Clean Hotel, Friendly Service"

4
27/07/2016

I was in McCall for work and spent the evening at the Best Western. It's conveniently located close to downtown. The room was clean, the bed was comfortable, and the pillows were good. That's primarily what I'm looking for in a hotel. All I all, it was a good night's stay.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Cory P, Thank you for taking the time to write a review on your stay! We are so glad that you enjoyed your room and sleeping on our amazing new Sealy Posturepedic Pillow Top beds. When you stay with us we want to have the best stay possible and a good night's sleep! Hope you enjoyed McCall on your business trip! Have a nice summer in sunny California! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, Idaho 83638 208-634-2230

"Tourist Destination "

4
25/07/2016

A little expensive for what you get but considering that it is prime vacation time in McCall I can understand the higher price. Rooms were clean and updated. The hotel was relatively quiet. Good indoor pool and close to a grocery store. A bit of a walk if you want to be near the beach or shops. You'd have to drive. Breakfast was decent, the had an omelette bar going which was a first for me at a BW. Both soda machines were out of order, not great after a 400 mile motorcycle ride but the desk was quick to provide a can of soda from their fridge.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear BornToBeMild5, Thank you for taking the time to write a review on your stay with us. Hope you were able to relax and get a little R & R from your road trip across Idaho. The nice thing about our hotel is we have cement walls and ceilings between the rooms. Even though we are sold out it helps with the noise; so you can have a nice relaxing stay. I am sorry about the coke machines, we were sold out and Coke doesn't come on the weekends to fill them. I hope you were able to enjoy the Payette Lake while you were here. It is exactly 1 mile from the hotel. I am glad you were able enjoy a fresh made omelet from Chef Connie and the complimentary deluxe breakfast. We hope you had safe travels on your road trip and we hope you will come see us again! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208 634 2230

"so much money for so little value"

2
25/07/2016

The most over priced property in Mc Call Idaho. We felt "violated" At the price we paid, it would be reasonable to expect bottled water in the rooms. The vending machines were empty to which the staff said "oh well we don't manage that"

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Mr. Scott N, Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am glad that we were able to get you the second room that you had requested. We were sold out that weekend and very busy. You stayed with us at the peak of the summer season, which is in high demand. Everyone wants to come to McCall and enjoy the Payette Lake! The fall is also a beautiful time in McCall. That might be what you are looking for and it offers a lower rate. I am sorry the coke machines were out. We do not manage the coke machines and we did have a sign on the machines that you could purchase coke products at the Front Desk. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Have a nice day! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Beds are incredibly comfortable"

5
21/07/2016

We stayed two nights and had a fabulous time. There s an indoor pool, exercise room and a first rate breakfast. The front desk was very helpful and the rooms were clean and comfortable. The beds were the best though. We will go back.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Kand1955, We appreciate you taking the time to write a review on your recent stay. Thank you for choosing to stay with us here at the Best Western Plus McCall Lodge & Suites for your summer get away! I am glad that you enjoyed our amazing breakfast and a fresh made omelet from Chef Connie. We look forward to you coming back and staying with us again! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Basic Lodging"

3
20/07/2016

Located near the commercial zone on Third Street, which is Highway 55, south of the town's center, Best Western features a large parking lot, comfortable and clean basic rooms, and a much better than average full free breakfast with lodging . Prices are high at $212.00 / night including taxes, but, remember! This is the height of the tourist season in a resort town. Other lodges are full. If you want a lake view and luxury, you need to research early and pay more.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear carolmK577FR. Thank you for taking the time to write a review on your stay. When you stayed with us this past weekend we were completely sold out and could not offer a suite. We only had our standard rooms left. We do offer a variety of king suites, they have fireplaces and Jacuzzi tubs. In the summer time during our peak season the suites go fast. We are located right across from the airport and we are 1 mile from the lake. We hope you enjoyed your time visiting beautiful McCall. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208 634 2230

"Housekeeping"

2
18/07/2016

Room did not get cleaned. When concern was expressed, no resolution was offered. Everyone was anxious what to do next time to get my room cleaned by housekeeping. I have never experienced this before, and I travel 50 weeks a year.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Bob S, Thank you for staying with us last weekend. Hope you and your wife had fun in the sun relaxing by the lake. When you had checked out on Sunday you let me know that your room didn't get serviced on Saturday. I let you know that you had a Do Not Disturb sign on your door, which means you will not get service for your room. When you called down Saturday evening to see if you could get service for your room, the housekeeping staff had left. We offered to come up to your room and get your trash or replace any towels you needed. Next time you stay with us just let us know if there is a special time you would like your room to be serviced. We hope you will come back and stay with us! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638

"Great Place to Stay"

5
18/07/2016

Rooms, service and cleanliness were excellent. Breakfast was satisfactory except the scrambled eggs. The hotel is located in a beautiful area and is close to the lake, shopping, downtown and places to eat.

"Nice place to stay."

3
14/07/2016

The hotel was nice and clean. It is a little over priced - lobby and hallways carpets are older. Additionally, the hallways are dark / dim. The room was newly remodeled but did not have closet. Not much of a problem in summer but come ski season where will you hang the parkas.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Lisa G, Thank you for choosing to stay with us when you came to McCall. In reading your review I am really sorry for any confusion there was on the room and the amenities. When you had checked in we let you know the room was missing the armor closet for hanging cloths. It was damaged in transit to the hotel and the new one hadn't arrived yet. We wanted to make sure you were okay with it. If you didn't want to stay in the king room we could of moved you to a standard two queens. When you stayed with us you said everything was fine. We want your stay to be the best, if you have any request please let us know any time. We have front desk agents 24 x 7 that can help you. We hope you come back to see us! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230 [email protected]

"What a wonderful hotel!"

5
12/07/2016

We were in McCall for a family wedding and this was a great place to stay. The hotel was clean and bright. The front desk staff went way above and beyond, including knowing our names, helping with extra family, baking us cookies, making sure we had maps and helped us find all kinds of last minute details for the wedding. We so enjoyed both the staff, the room and the breakfast. I would definitely stay here again!!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Mjhlord, We appreciate you taking the time to write a review on your stay! Its great to hear that enjoyed your room and felt welcomed and at home. It was a pleasure to have you stay with us and we hope you had a great time with your family at the wedding! I hope you were able to explore McCall and enjoy a relaxing summer day soaking up the sun on Payette Lake! Thank you for the nice compliments, I will pass them onto my staff. We strive on creating the best stay possible for our guests! Next time you are coming up to McCall please give us a call and we would love to book your stay. You can reach us 24 x 7 at 208-634-2230 ext 0. Have a great summer! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638

"Great hotel for traveling with you dogs! "

5
05/07/2016

We had a wonderful three day stay. We had to plan our trip around traveling with our dog on this trip. In our experience not all hotels that say they are dog friendly are actually "user friendly". That is not the case at this hotel. We were put in a room near an exit to make it easy to come and go. I understand not everyone wants a dog walking through the lobby with them so I like being able to come and go inconspicuously. When we walked in the room there was a dog bed, bowls and even dog treats. It was a very nice touch. There is a great grassy area right outside the hotel with doggie bags and a garbage can. They even had a picnic table for people to sit down while taking the dogs outside. There were several other families enjoying this area with their pets. The hotel was well maintained and very clean. The staff was friendly and accommodating. Finally they had a great breakfast with cooked to order omelets. A great way to start off a day in McCall!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Thank you so much for taking the time to write a review on your recent stay with us. Its great to hear that you and your four legged family member really enjoyed your room and its amenities. I am glad that you had fun excising your dog in our designated pet area! We hope you had a fun weekend exploring all the great places McCall has to offer up here in the beautiful mountains! Its nice that you were able to take advantage of our complimentary deluxe breakfast and a fresh made to order omelet by chef Connie! We hope you will be able to come back and see us soon! Hope you have a wonderful summer! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230 [email protected]

"hotel review"

5
01/07/2016

Thanks so much to Jessica and the staff at the wonderful McCall Best Western Plus. As soon as we saw the area we wanted to extend our stay, which Jessica was able to do, even changing our reservation at the BW in Sun Valley. The place and area both werre beautiful

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Kenneth B, It was such a pleasure to have you and your wife and your four-legged family member patches stay with us on your trip to McCall. We were very happy to hear that you guys fell in love with McCall and wanted to extend your stay another night with us! You are a very nice person and we hope you all can come back and stay with us this fall. The fall colors of the foliage in the mountains here in McCall are breathtaking and the extension of summer weather is the perfect time for a getaway. Next time when you are planning a trip to McCall give me a call at 208-634-2230 ext 0 and I would love to book it for you. Hope you have a great summer! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230 ext 0

"The Perfect Stay!"

5
01/07/2016

I own K. Costa Floral in Boise and went to McCall to create wedding flowers. During my stay at the Best Western Plus, I experienced professional and accommodating staff, comfortable rooms, and complimentary breakfast in the mornings! Jessica Points is the General Manager and catered to my every need! I will stay no where else upon my return to McCall. Thank you for making my trip a personable and very memorable one!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Kyle, Thank you so much for taking the time to write a review on your stay. The flowers you put together for the wedding at Shore Lodge were truly a masterpiece. Your such a delightful person and very talented at creating the perfect floral design for any occasion. It was a real pleasure to have you stay with us. We look forward to you coming and staying with us again. Hope you have a wonderful summer! Take Care, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"1 night in June"

5
01/07/2016

Everything was fine here except our one "pet room" which obviously was not cleaned well after the last pet departed. Sure this is an abnormality as the rest of hotel was well maintained. Good location/parking for the area.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear ksinhou, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. After each stay in our pet room's we do a deep clean and shampoo the carpets. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 208-634-2230. Sincerely, Jessica Points General Manger Best Western Plus McCall Lodge & Suites

"Very nice"

5
28/06/2016

Very nice pleasant hotel. Room clean and well appointed. Jessica at the front desk was personable, efficient and helpful. The atmosphere of the hotel is welcoming. Breakfast was good. There is even coin op laudry if needed.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear PansyBlu, Thank you so much for taking the time to write a review on your stay. It's so good to hear that you enjoyed our lodge and your room accommodations?. We want you to have the best stay possible when you stay with us. We hope you had a great time in McCall and we look forward to you guys coming back! Hope you have a nice summer! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Quiet and clean"

4
25/06/2016

Quiet and clean with good service is about all I ask for anymore. And the Best Western in McCall, Idaho provided that. The Best Western chain is hanging in there. Glad to see as they offer slightly older properties that have some charm. I liked the beds. I'd stay there again.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Robert D, Thank you for taking the time to write a review on your recent stay with us. It's great to hear that you enjoyed your room accommodations and the amenities. Our hotel is the newest hotel in McCall it was built in 2007. When you stay with us we want you to feel at home here in the mountains. Thanks again for staying with us and we hope you can come back and see us again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Beautiful property, clean, and SUMPTUOUS beds!"

5
24/06/2016

We stayed at Best Western McCall, Idaho for three nights during the weekend of our daughter's wedding. It was a very clean and restful property to come "home" to every night. My only complaint was some relentless construction noise (drilling and banging) that went on in the room next to us one of the afternoons of our stay, when we were desperate for a nap!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear melodies177, I appreciate your feedback and am happy to hear you found the staff to be welcoming and the accommodations to be comfortable. It is unfortunate to hear that your experience was not what you had been expecting when you tried to take a nap. I understand you not wanting to move rooms. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you would like to contact me directly you can reach me at 208-634-2230. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites

"Very nice"

5
20/06/2016

We stayed at the Best Western Plus in McCall, Idaho for one night as we were on our way to visit friends in Idaho. It was a very comfortable, clean and near everything in the town........very nicely decorated as well. We had been on the road for hours, and it was really nice to be greeted by a friendly, helpful and accommodating desk clerk and sleeping in such a great suite. I wish we could have stayed longer, and will stay there again!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Karen and Paul P, Thank you so much for taking the time to share your experience at our hotel. We are so glad you stopped and stayed with us when you came to McCall! You will have to come back and stay in the King suite you had so you can enjoy it little longer. Thank you for the nice compliments on our decor of our Lodge. In our lobby with the log accents and big stone fireplace we want you to come and relax in the mountains and feel at home. We hope to see you soon! Hope you have a nice summer! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"wonderful place to stay"

5
18/06/2016

Very surprised to find such a lovely hotel in McCall,Idaho.Not ever being there before we did not know what to expect.This is a wonderful Best Western,beautiful exterior and interior.The staff were very pleasant and well trained.The room was very nice with a great comfortable bed.Plenty of lighting and towels and washcloths.All in all it was one of our best stays on a week long trip.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Iris H, Thank you for taking the time to review your experience at our hotel. I am so glad you had the opportunity to enjoy McCall and enjoyed our lodge! It is our goal to provide our guests exceptionally clean guestrooms, and I am happy to hear the housekeeping team exceeded your expectations. We appreciate you choosing to stay with us on your trip to McCall and hope to see you again. Have a great day! Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Our first choice for McCall stays"

5
16/06/2016

Always clean. Friendly staff. Robust breakfast selection. Very nice indoor pool in a heated room with a spa tub. Love the redwood lodge look of the property. Conveniently located. This is our go-to hotel for stays in McCall.

"Awesome staff"

4
15/06/2016

We had a very pleasant 3-night stay here. The staff at the Best Western were very helpful and friendly. Jessica offered excellent customer service at the front desk. Connie makes sure everyone starts the day off with a great breakfast and she always has a smile on her face. She will even cook you a special order omelette. The rooms were clean and the price was reasonable. There is an indoor pool, jacuzzi, and dry sauna to come back to after a full day exploring the area. There was always coffee, hot tea, or hot chocolate available in the lobby. We would definitely stay here again if we are ever in the area.

"Best Western Plus is a Quality Experience"

4
09/06/2016

Best Western Plus in McCall, Idaho is an excellent place to stay. Aesthetically pleasing, well located, nearby attractions, walking distance to town. Good amenities and service. Breakfast bar had a good selection with omelets to order, good options, good quality, and staff kept the area clean

"One of the best Best Westerns"

5
04/06/2016

This hotel was clean and the staff was amazing. Great breakfast with made to order eggs and omelets. Enjoyed the pool. This hotel is one of the best run hotels I have stayed at in years. Everyone deserves a raise!

"Stayed there the last 3 years"

5
01/06/2016

Best place to stay while in McCall. Jessica is the best. The beds and pillows are great. The food is great. We could not ask for a better place to stay or better staff. Thank you for all that you do for us.

"BW Hotel & Suites"

4
27/05/2016

We had a last minute trip to the mountains and decided to stay at BW and we really were comfortable. We certainly will go back since the staff and hotel were above and beyond our expectations. Thank you Best Western.

"Mini vacation in McCall"

5
26/05/2016

Great room - terrific staff. Really enjoyed our stay. This is the first hotel room I've ever had with enough electrical outlets. That sounds silly I suppose but in most rooms you have to move furniture just to plug in your phone charger.

"Terrific Hotel"

5
25/05/2016

We stayed one night while on a 3800 mile road trip. Very, very nice room. One of the nicest hotels we stayed at......excellent value. Staff is very friendly. Hotel has a lodge feel to it. Nice swimming pool. Good breakfast.

"Excellent"

5
24/05/2016

Excellent service and hotel!! Good place to stay. Good breakfast. Pool was real clean. Close to highway. Nice area. Close to all restaurant's & gas stations. Good parking area. Nice atmosphere. Would stay here again. Looking forward to coming back soon.

"Wonderful visit"

5
24/05/2016

The Best Western at McCall was a wonderful, comfortable place to stay during our exploration of the area. We would definitely stay there again if we are in the area. Everything was clean and appealing. They even offer custom made omelettes in the morning breakfast. Very helpful staff were able to give us recommendations for places to visit, things to see and do in the area. We really enjoyed our time in McCall and recommend the Best Western.

"Pre-summer visit to McCall"

4
23/05/2016

I had been wanting to go try "The Narrows" in McCall and this was the weekend that I decided on the Thursday before to head up and my son decided to join me and we took our dog. One of he reasons I chose the Best Western is because they were pet friendly although in hindsight the information provided at booking was not adequate to understand what their expectations were until l we checked in. The check in was smooth and luckily they were able to accommodate my need for a pet friendly room. They charged me the additional $20 and had me sign a "pet agreement". This stipulated that we couldn't leave our dog in the room by himself which put a crimp in our dinner plans. Our dog is not a barker and prefers to be inside especially during storms. We ended up taking him in the car while we had dinner and since there wasn't covered parking he had to endure a pretty significant hail storm in the car. Not the ideal situation, so next time I will be more thorough. The beds were comfortable and we were able to put his pet bed in between our queen beds since dogs are not allowed on the bed - he was sad and rejected :(. The pet area was adequate and we met other guests with dogs that didn't appear to be following the same rules I knew about? The breakfast was satisfactory and the check out was professional and simple. Not sure I would stay there again but then again I am usually an Airbnb kinda of traveler since I have been an Airbnb host before. Cheers! Marnie

"Great Wedding Weekend!"

5
23/05/2016

We encountered three employees - two women and a young gentleman trainee at the McCall Lodge Inn & Suites in McCall, Idaho Friday evening through Sunday morning May 20-22, 2016 - I did not get their names, and all of them were professional, extremely helpful, very friendly and all the staff was very accommodating for our daughter's wedding and reception. Our experience there and their excellent customer service added extra specialness to a very special weekend for our friends and family. Thank you from the bottom of our hearts! The Darrel Gray family of Orofino and Boise, Idaho.

"Excellent solo vacation "

5
23/05/2016

From the moment you check in you feel like family. Always a warm greeting from the hotel manager and staff. Incredibly efficient, friendly and welcoming. The entire hotel is well taken care of by the entire staff. I commented to my husband how each employee looked happy and content in any role they played. It was obvious to me that not only do they enjoy their jobs they all genuinely enjoy taking care of the guests. We stay here every time we come to McCall and highly recommend our home away from home to our friends and family.

"Very Nice Hotel"

4
22/05/2016

My husband and son stayed at this hotel and loved it! The pool was very warm and the breakfast was great. The people working there were very helpful and friendly. My husband enjoyed the work-out room. They really enjoyed their whole stay!

"Great stay"

5
19/05/2016

Desk help was friendly and efficient. The room was neat and clean. Everything was in perfect working condition. Have stayed at the McCall Best Western many times and have always found it to be a great stay.

"Mom/Daughter Trip to Montana"

5
17/05/2016

excellent stay! be sure to go downtown and walk around. many good resturants by lake! People are so friendly and helpful! good drive through coffee shops that are not Starbucks!! be sre to visit Shoshone Falls , beautiful and breath taking!

"best western McCall"

5
17/05/2016

Enjoyed our stay at this hotel, friendly staff, good meals, clean rooms, great internet service. Hotel has large swimming pool, hot tub, sauna and exercise room for a great price. Would defiantly recommend this hotel to the friends and family and will stay there again.

"Great place to stay for several reasons"

5
16/05/2016

I usually stay at Best Westerns because I can rely on the place to be clean and decent at a reasonable price. This Best Western went far above that. Not only very clean and decent, but the amenities were great. The decor of the hotel is wonderful and fun (moose galore). Our room was spacious and had a view of the mountains, nice. The pool and hot tub were fabulous! They also have a large breakfast room with many, many items to select from. They will make you an omelette to order as well! I really liked that they had almond milk as well as dairy as I have trouble with dairy. It's also nice that the breakfast room stays open until 9:30 for us late risers. Hotel staff was very, very friendly and helpful. Overall, this hotel added to our trip in great ways.

"Very clean and popular"

4
15/05/2016

This is a very clean and comfortable place to stay, so book early if you are going through this area. My wife and I are handicapped and have a hard time walking, but the only room available was on the third floor and the farthest one from the lobby. Not their fault, but hard on us and just let us know we need to book earlier if we want a more convenient room. Breakfast was really good with a chef on hand to make an omelet for you fresh with the ingredients of your choice from the selection they offer. We would stay there again if we could book earlier. All in all a pretty good place to stay.

"Great Place"

5
10/05/2016

Very nice motel. Everything was very clean and in good working order. Breakfast was very good, we could even order an omelet. Kids loved the pool. I would recommend this place to anyone wanting to stay in McCall.

"Great Visit"

5
25/04/2016

We had a great time and staff was very nice.The bed was super comfortable and breakfast was delish. Check with the hotel, online it said check in and out times were 4 and noon. Actually they were 3 and 11am.

"Quiet Escape"

5
25/04/2016

The staff at the McCall Best Western was welcoming, cordial, and accommodating. They had upgraded us to one of their nicest suites for our anniversary, which was lovely. Not only roomy, with wonderful natural light, but had a fireplace, jacuzzi, and king bed. Our weekend was quiet and private. The staff went out of their way to acknowledge us each time we left or returned to the property. Made the reservation online, with no problems.

"Nice Place to stay in McCall"

5
14/04/2016

Very nice hotel, I thought it was brand new so I asked the staff and he said it was 9 years old. Very nice decorations in the lobby and very clean rooms. The breakfast was very good also, love the waffles.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Ian S, I appreciate you taking the time to write a review on your recent stay with us! Yes, our hotel is the newest built hotel in McCall, Id it was built in 2007. Thank you for the kind words on our hotel. Our lobby is very welcoming with a large stone fireplace, you can sit by the fire and warm up enjoying our hot fresh cookies served every evening! I am glad you also enjoyed our breakfast, we want you to start the day off right, with a fresh waffle topped with strawberries and whipped cream! Hope you have a nice spring in Washington! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites [email protected] 208-634-2230

"Great hotel with amazing breakfast"

5
10/04/2016

We stayed here for one night passing through. The pool was great for the kids to burn off some energy. It is North of downtown a bit, but fairly quiet. The breakfast was amazing including a chef who made omelets.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Crystal C, Thank you for taking the time to write a review on your stay with us! I am so glad to hear that you are your family enjoyed our lodge and took advantage of our heated pool, Jacuzzi and Dry Sauna! When you stay with us if its just for one night or more we want you to have the best stay possible. Thank you for the nice compliments and praises on our complementary deluxe breakfast and the fresh made omelets from Chef John! I hope you and your family will stop by and see us again when you come through McCall! I hope you and your family are enjoying this nice spring weather in Cheney. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230 [email protected]

"Breakfast Included!"

5
04/04/2016

We stayed here for 2 nights. I made the reservation online and got a good rate through AAA. They honored my request for 2 adjoining rooms. The pool was the best we have used in McCall, including the one at Hotel McCall. The hot tub and sauna were great. The best part was the breakfast. Although the hotel was full, we were able to site down for breakfast. The omelets are made to order, but the only options are cheese and ham. They had biscuits and gravy both days we were there, and it was delicious! I came back later and they were out of decaf coffee, but they made me a fresh pot right away. We also got free chocolate chips cookies at night, but it seems like they do not make very many. We used the microwave in the room. We had to turn the refrigerator off because my son could not sleep with the nose!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Spokanemom, We appreciate you taking the time to write a review on your recent stay. Thank you for choosing to stay with us here at the Best Western Plus McCall Lodge & Suites for your spring get away! Its really nice to hear that you and your family had a wonderful time. I am glad that you enjoyed our amazing breakfast and a fresh made omelet from Chef John. We look forward to you coming back and staying with us soon! Hope you are enjoying this beautiful spring weather in Spokane! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Great Stay"

5
04/04/2016

This property is very nice. Our stay was enjoyable. We only needed a place to sleep for the night and breakfast but certainly McCall seems like a neat little town to spend a few days in. The BW is great. Very clean. Breakfast omelets were excellent! The pre-prepared food was a little tired as we had breakfast at the end of the breakfast hour. Excellent experience

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear MountainMom83815, Thank you for taking the time to post your review on Trip Advisor. It is a pleasure for us to have you and your family stay with us! It is our goal to exceed your expectations! I am so glad that you were able to enjoy our complimentary deluxe breakfast! We hope that on your next trip down to McCall we will see you again! Hope you have a nice spring up in Coeur d Alene! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Great place to stay"

5
02/04/2016

After a long day of driving we arrived in McCall. The Best Westren staff was kind and got us to our room quickly. Breakfast in the morning was great, fresh coffee, and omlelettes made to your liking. Super comfy beds, clean rooms, and great showers..

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Maureenjt_13, Thank you for coming and staying with us on your trip to McCall! We appreciate you taking the time to post a review regarding your stay! I am glad to hear that the front desk agents were able to check-in quickly with good service. We are so happy to hear that you enjoyed your room and the time here at the Lodge. We hope you will come back and see us soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Great place and service"

5
02/04/2016

We were driving from Arizona to Washington state and needed a place to stay for just one night. We saw a billboard in a small community about 25 miles from McCall and called for reservations. We had our dog with us and needed a pet friendly hotel, which this is. When we checked in, we were pleasantly surprised that this hotel, in a very small town, was so modern and clean. Service couldn't have been better, the room was spotlessly clean, and the breakfast was wonderful. There were only a couple of restaurants nearby, but we would recommend the little pizza place just across the street for a good pizza and clean surroundings.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Diner37, Thank you for taking the time to share your review on your stay. We are so glad that you stayed with us while traveling through McCall. Its good to hear that you had great pizza across the way from us at Hometown Pizza. Our hotel is directly across from the airport and walking distance we are 1 mile from the Payette Lake. We are very pleased to hear the you two enjoyed your room room accommodations with your four legged family member! Next time you are passing through McCall we would love to have you stay with us again! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Comfort and Cookies"

5
30/03/2016

The Best Western PLUS McCall Lodge & Suites is a magical place. Upon arrival, Jake and I were welcomed by freshly baked chocolate chip cookies. When we got to our room, everything was clean and extremely comfortable. The wi-fi has an excellent connection and the shower has great water pressure that can be changed upon preference. The pool and hot tub area were also at the perfect temperature. And the breakfast was delicious. We recommend this hotel to anyone who is passing through McCall. Excellent service! We will definitely be returning. -Amy&Jake

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Amy & Jake, It was such pleasure to have you two stay with us on your trip to McCall. I am so glad to hear that you enjoyed your room accommodations and the hot fresh cookies in the evening! When you stay with us we want you to have the best stay possible. Thank you so much for the very nice review! We hope we will see you two again soon! Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites 208-634-2230

"Good staff and a great stay"

5
22/03/2016

The staff is extremely competent and always welcoming. The rooms are clean and new and the showers has good water pressure. The internet service is average and the cable selections expansive. I enjoy the breakfast, which ranges from classic hearty to light and lean, depending on your tastes.

"Ski Trip"

4
21/03/2016

This hotel is located on the outskirts of McCall, Idaho; however, it is still conveniently located to find restaurants. The downtown is a short drive or a long walk. The breakfast was very good with a Chef preparing omelets upon request. There is a good selection of breakfast items together with a waffle cooker. It is located near the downtown bypass and is only a 15 minute drive to Brundage Mtn Ski Resort.

"Great staff, great value!"

5
21/03/2016

Staff is helpful, seem very sincere in making your stay a good one! Have stayed here at lest twice previously and am always satisfied. This time, we needed an early check-in as we were attending a wedding. Staff was very accommodating, and upgraded our room, free of charge! Breakfast is good with nice variety!

"Nice place to stay"

4
16/03/2016

This is the second time in a little over a year I have stayed at this property. The staff is excellent and was very helpful with a billing problem. The room was clean and wee appointed. The lobby is wonderful and great place to gather. The pool and hot tub are great. The breakfast buffet is great with made to order omlets. The refrigerator in the room was not very cold and there were no controls to adjust it. The curtains also had an annoying gap we could not close.

"The best stay yet."

5
07/03/2016

Our room was perfect for the two of us and the breakfast beats any continental breakfast any where. The pool and spa area fits the family get away, yet offers an adult setting. The presentation of the front lobby is warm and inviting.

"Mccall Best Western"

3
04/03/2016

Great place for our Mantrip. We had 14 in our group and we had a great stay at the Best Western. Having the hot tub and sauna was key after several days of riding the near by mountains. Staff was friendly and helpful when helping find places to eat with a large group.

"Extremely helpful staff, quiet rooms, best breakfast!"

5
04/03/2016

We had all five of our kids (4 teenagers) plus one brought a friend. The staff was amazing, we couldn't hear ANY noise in our room, the pool facility is beautiful and the breakfast was top notch. We will be back!

"Wonderful Weekend with the grandkids!"

4
29/02/2016

Friendly helpful staff greets you with a smile, wonderful amazing breakfast, beautiful lobby with mountain decor, clean pool/hot tub...pool could be a little warmer, nice roomy King suite with mountain views. Would stay again with the family.

"Excellent Stay"

5
26/02/2016

The location of the hotel and the parking lot was awesome. I drove by other motels during the same weekend and there were issues with other customers trying to find a parking spot. I did not have this problem.

"good stay"

5
18/02/2016

would have stayed longer but hotel was fully booked. stay was nice but was a 4 day weekends so the area was flooded with people staying. Staff was very helpful and were wiling to let us know if there were any cancelations so we could extend our stay.

"Nicely updated rooms!"

4
08/02/2016

My experiences with other Best Western locations were just average. This particular Best Western location was notably better than others. The rooms had been renovated. The people were friendly. They had my reservation correct. Unlike almost any other hotel in its price range, this one had an omelette chef on-duty during breakfast. What a great idea! To earn a higher rating, there were 2 places where I would like to have seen improvement: Firstly, the Kleenex tissues were almost out when we arrived. The color changes from white to blue (or yellow) when the box is low. We left the room on the first morning on "blue." Unfortunately, Housekeeping did not bother to change the box, so we ran out as soon as we returned from skiing. I admit this is a pet peeve of mine. It happens at most places. Secondly, the coffee and tea are only accessible during breakfast hours. We returned from skiing and wanted a cup of hot tea. The doors to the breakfast area were locked. We had to ask the front desk for teabags. Then we had to boil water in the room's microwave in order to brew the tea. (In contrast, the Hilton properties like Hampton Inn have hot coffee, hot water, teabags and hot chocolate mix available 24 x 7. The room was a good value for $129 per night.

"Awesome Hotel"

5
08/02/2016

This Hotel is by far the best hotel we have stayed at. The beds and pillows were a dream come true. The room was big and spacious and clean. The breakfast was amazing. The staff was very friendly...this all made our trip outstanding.

"Great, but you pay for it!"

3
08/02/2016

Service was absolutely the best! Room, amenities, breakfast, were all fabulous! We normally stay at the Ashley Inn in Cascade or Shore Lodge. If I knew I was paying that much, I would have just stayed at Shore Lodge.

"Wonderful people, great food, and awesome beds"

5
07/02/2016

We had been on the road for a week, and had not had a decent bed to sleep in. We arrived late in McCall, and the accommodations, the bed the food, and the cheerful receptionist made our trip all worthwhile. Thank you so much, will be back.

"Central Idaho trip"

4
04/02/2016

This Best Western is a great place to stay in McCall. It is a little further south of town than the other hotels but worth it. The warm cookies at night are so fresh. The breakfast was amazing. Fresh scrambled eggs, real bacon and sausage and fresh fruit.

"Clean with good value"

4
27/01/2016

The Best Western was a good choice for our travel to McCall. The location was convenient to all activities and dining. The staff were friendly and very helpful. We had a nice complimentary breakfast every morning. They offered an omelet station as well! The indoor heated pool, hot tub and dry sauna was an added bonus to our skiing and outdoor activities. The hotel was clean and quiet even thought it was booked.

"Great Place to stay"

5
25/01/2016

Clean, comfortable, nice pool and Jacuzzi. The breakfast bar was amazing! More items than what a normal continental breakfast offers. They even offered made to order omlettes. I would definitely stay there again.

"Great Place to Stay!"

5
21/01/2016

You are treated like royalty at this place. Everyone is very helpful and it is a clean well kept hotel. The pool, hot tub, and sauna are very enjoyable and relaxing. Nice breakfast too. We love staying here!

"Working"

5
20/01/2016

Very clean-quite-nice hot tub-great breakfast-very pleasant staff-good parking-very accessible to the town of McCall-good restaurants nearby-clean linens-internet works well-very comfortable beds-custom omelets for breakfast-staff is very sincere about the customer's comfort which makes this a good home away from home when working here in McCall, ID.

"Very accommodating for large groups"

5
11/01/2016

This is the third year that we have stayed as a large group in this hotel. They have been very accommodating including opening their breakfast room so our group could eat pizza that was delivered. The Omelet bar is a great addition to the standard breakfast that most Best Western's are famous for. The lobby area offers two different sitting areas. The indoor pool and hot tub are nice and clean. We will return again!

"McCall"

4
11/01/2016

Second time staying at this hotel while on a weekend getaway in McCall. Very nice staff who make things very easy. Breakfast is always very good with a great selection. Room is clean and comfortable. Bed is one of the most comfortable I have been on in a hotel. Some guests were a little noisy late at night with slamming of doors, ect, I guess that is to be expected. Overall, I will continue to stay here when I visit McCall....great value, clean, and comfortable.

"Winter Getaway"

4
11/01/2016

Very comfortable and updated rooms. The hot continental breakfast was very nice as was the décor and indoor pool area. The staff was courteous and very helpful and the lobby area was very comfortable with two sitting areas. Stores and restaurants nearby made for a great stay for me and my family.

"Winter Wonderland"

4
03/01/2016

We stayed for 4 nights with a large group of friends. Had a great time. It's a good take off for all the Snow Parks in the area. They have a delicious free breakfast with Omlette Bar. Free cookies in the evening. Nice lobby with fire place for hanging out. Staff was very friendly.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Cathy R, Thank you so much for coming and staying with us here at the Lodge on your trip to play in the best powder in beautiful McCall, Idaho. We are glad you had a great time with your friends riding out on over 544 miles of groomed trails. After playing in the snow all day to come back and warm up by our fireplace and gather with friends. When you stay with us we want you to have the best stay ever. Start your day off right with a fresh made omelet, biscuits,gravy, hash browns, bacon, fresh fruit and many other items. We look forward to you all coming back here next month! Happy New Year! Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites

"Nice room, nice staff, overall great experience"

4
03/01/2016

Have great remarks for our experience for the most part. The toilet ran until we jiggled the handle but as soon as we told them, they were quick to get on it. Comfortable bed and room. The only truly negative aspect to the stay was that the walkway to the side door had dog pee in the snow from the parking lot to the door. The snow was about 2 feet high on either side and about 1/2 of it was yellow and stunk... They need a designated pet area so that everyone doesn't have to walk through and smell dog piss! With that said, we went through the main entrance for the most part and that was our work around. It was great when we did that!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Matt S, We want to thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The area that you are talking about it the designated pet area on the side of the building. When you stayed with us it was this past weekend it was -10 in the morning and the snow was piled pretty high. Our maintenance takes the snow blower and blows fresh snow over the area's the dogs have used, on a daily basis. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We hope you and your family have a Happy New Year! Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites

"Wonderful"

5
02/01/2016

Top notch front desk staff. Awesome breakfast staff. Food was best we have ever had in a hotel. Pet friendly. And treated us very well. A very good security system that actually works. We felt comfortable and safe and slept well. Quiet rooms!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Marchelle H, We are thrilled you were able to stay with us here at the Lodge in beautiful McCall, Idaho welcoming in the New Year! We appreciate your generous compliments and our happy to hear that you and your four legged family member had a wonderful stay. Thank you for taking the time to write a review.We look forward to welcoming you back! Happy New Year! Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites

"Not worth the money!!!"

1
02/01/2016

Light bulbs were missing in the lights. a sock was left on the flor from the previous people which tells me they did nit vacuum. there wasn't any soap, shampoo, conditioner or lotion. The exhaust fan in the bathroom did not work. I expect a little more for spending $189 a night.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear M9252KOpatrickb, Thank you for taking the time to write a review on your stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we were not able to do that for you. Thank you for letting us know these things when you stayed with us. We fixed your light and gave you some soap and amenities. Just so you are aware our bathroom fans are silent we are an Eco friendly hotel. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 208-634-2230. Sincerely, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites

"A great nights sleep!"

5
29/12/2015

Great service and, rooms and amenities. The staff was amazing at service and attentiveness to the customers. The bed was soooo comfortable as was the rest of the room. They have a wonderful seating area in the lobby with a fireplace that we much enjoyed hanging out with all of our family. The only slightly bad thing that I could say is that the swimming pool was too cold-so that is why I just used the wonderful dry sauna and hot tub!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Michelle M, Thank you for taking the time to give us a review on your stay! We are glad that you stayed with us when you came to McCall. We are so pleased to hear the you were able to take advantage our heated pool and Jacuzzi and our Dry Sauna! I am sorry that you felt our pool was cool. We keep our swimming pool at 84 degrees and our Jacuzzi at 103 degrees. We fill the pool with fresh water daily and if you jump in right after we fill it, it takes some time to heat back up. When you stay with us we want you to have the best stay possible. I am really happy that you all enjoyed our deluxe hot breakfast and a freshly made omelet made by chef Jon! We hope to see you again soon! Happy New Year! Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites

"Clean and comfortable"

4
25/12/2015

Property was clean and well maintained. Room was adequate bed was comfortable. Breakfast was very nice had a custom omelet station. Staff was friendly. Just outside downtown not so crowded. Go to the Sushi Bar for dinner!

"Nice Place to stay in McCall"

4
13/12/2015

This is a nice hotel in McCall Idaho. Clean, quite and a good breakfast. The staff was friendly and polit. My first stay I will stay there again when I go to McCall.I like that it a little ways from down town.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Frederick H, Thank you for taking the time to write a review on your stay at the Lodge. We are very pleased to hear that your room accommodations and the free deluxe breakfast were to your liking. We hope that you will come back and see us soon to come play in the snow here in beautiful McCall! We hope you have a great Holiday Season! Sincerely, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Best BANG for your buck"

4
07/12/2015

The room was clean, quiet, comfortable beds and decent breakfast and friendly staff. Aside from the dogs on the lower floors is was a pretty good visit. The lobby was awesome. For the price I was very happy with the quality.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Tizmyn, Thank you for choosing to stay with us and we hope you were able to unwind and enjoy peaceful serenity here in beautiful McCall. For us, your recommendations for others to stay with us are the highest compliment we can get. Its great to hear that you enjoyed your stay and all of our amenities at our rustic lodge up here in the mountains. When you stay with us we want you to have the best possible stay ever! We do have pet friendly rooms designated on the first floor. If you have any special request just let us know when you are booking your room. We will do our very best to accommodate your request. On your next visit to McCall we would love to have you stay with us again! Thank you for taking the time to write such a review on your stay! Hope you have a wonderful Holiday Season in Oregon! Sincerely, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Beautiful decor, sweet smells..."

5
05/12/2015

This is one of my favorite Best Western hotels! Lovely, tastefully decorated front lobby/ reception area with great seasonal scents! Everyone is super friendly and so eager to please. Pet-friendly rooms are fresh and comfortable. Definitely our go-to hotel in McCall.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear FiandBob, Thank you for taking the time to tell us about your experience. From reading your positive feedback, we can feel the excitement and we definitely pleased to hear that you enjoyed your stay. We want to give guests the home away from home experience. We thank you again for your feedback. I will definitely share it with the staff as we love hearing feedback from our guests. We look forward to you coming back and staying with us on your next trip to McCall. I hope you and your family have a nice Holiday Season! Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-630-4563

"Sweet Stay"

5
26/11/2015

We had two days to spend in Idaho before visiting our kids in Boise. They recommended McCall for an escape, and we found Best Western. What a fun two days. The motel is spacious and clean, the hot tub is great, the pool fine, the breakfast warm and inviting, the staff friendly. Count me in as a return customer next time we come to see the kids!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear CharlesM, Thank you for taking the time to write a review on your experience at our hotel. We are so glad that you stayed with us on your trip to beautiful McCall, ID. We are very pleased to hear that you had a nice experience at our hotel. All of the staff do the best they can ever day to help make your experience an memorable one. We are delighted to hear that you had a nice relaxing time exploring McCall. We look forward to having you come stay with us again on your next trip to see your kids in Boise! We hope you have a wonderful white Christmas in Vermont! Sincerely, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"A Great Place to Stay"

5
25/11/2015

We stay her over night a couple of times each year.It is always a pleasant experience, so much so that we are planning to actually come and stay fro a few days instead of just overnight. Conveniently located, spotlessly clean, and staffed by people who want to make sure your stay is a good one.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Wdlander, Thank you for staying with us on your trip to McCall from Post Falls. I appreciate you taking the time to give a review on your stay. It is very important to my staff and I that you have the best stay possible and we want you to feel at home in the lodge! Thank you for all the nice comments. We are very pleased you enjoyed your room accommodations. We are continually working hard to improve our property and service. We hope you will stay with us again soon! Hope you have a wonderful Holiday Season! Sincerely, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Elevator Installation"

5
21/11/2015

This was a very relaxing place to stay-the breakfast is great and the personal service we received from the cook was very satisfying. The pool and hot tub were nice and the sauna was relaxing. All areas of the hotel were clean and tidy. I had to park my construction trailer there on site for the full week and felt it was very safe. We are returning to the same hotel to finish our installation of the elevator in the Smith Home.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Randy T, Thank you for taking the time to write a review on your stay. We are so glad that you found your stay very enjoyable and you were able to relax in our heated pool and Jacuzzi. We want you start your day with the a fresh made omelette and a great breakfast. Thanks again for choosing to stay with us. We look forward to you guys returning next week. Have a great day, Jessica Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Really pleasant, comfortable hotel"

4
09/11/2015

We stayed here with our dog. Very pleasant room, friendly, helpful staff. The amenities for dogs are below average for hotels in our experience, but our dog coped. The buffet breakfast was outstanding. Good quality food (not always the case, even at Best Western Plus). Omelet custom-made while you wait. We will stay here again.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear AboveEarth, Thank you for staying here with us at the lodge, and taking the time to write a review. We are very pleased to hear that you and your four legged family member had a great experience while staying here. We hope that you will come back this winter to come play in the snow in beautiful McCall. Thank you again and hope you have a nice day. Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Great hotel in McCall"

5
03/11/2015

lovely well run hotel. Great value. Wonderful breakfast. Lovely pool. Very helpful staff , great management. I've stayed elsewhere in McCall but this is definitely the best value. Staff are extremely helpful. Internet is good specially for business travelers.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear John R, Thank you so much for choosing to stay with us on your trip to McCall. I hope you and your family had a nice time at the wedding with your family and friends. When you stay with us we want you to have the best stay possible. Next time you are up from Florida we would love to have you come stay with us again. Hope you have a nice Thanksgiving with your family. Sincerely, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Local get away spot"

5
02/11/2015

I live in Boise but am new to Idaho. I had heard good things about McCall and decided to have a trip with overnight stay there. The drive up from Boise is lovely this time of year. I wanted a nice clean place with easy access to the business area and lake. Certainly this property fits the bill. I recommend it.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Kevin M, Thank you for choosing to stay with us, to get away and relax in the mountains of beautiful McCall, Idaho. We are so glad to hear that your room accommodations were to your liking. We take pride in how clean and comfortable our rooms are for your stay! On your next visit you can try one of our King suites that has a whirlpool tub and a fireplace, you can relax by the fire and have some warm chocolate chip cookies. We look forward to seeing you this winter. When you are ready to book a room give us a call at 208-634-2230 and we would love to help you. Have a great day, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Overnight Stay in McCall Idaho"

5
01/11/2015

We took an overnight trip and wanted to bring our dog. The hotel offered pet friendly rooms with a nice grassy area adjacent to where the room was. It was convenient and the room was very clean and comfortable for us and our dog!

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Tracy D, Thank you for taking the time to write a review at your recent stay at our lodge. We are so glad that you and your four legged family member had a nice time. We understand that its important when you are traveling with a dog to have it be convenient and easy when taking them outside. Thank you for choosing to stay with us on your weekend getaway to McCall. We look forward to you coming back and seeing us this winter. Have a great day, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S 3rd Street McCall, ID 83638 208-634-2230

"Very nice"

5
20/10/2015

This is a nice place, quiet, clean and comfortable. Double sheets on the bed. (An aside - why do motels put these big heavy comforters on the beds? It's not cold in the rooms.) We had an accessible room with two queen beds. I use a scooter to get around and the bathroom was spacious enough for me to ride it into the room. The zero-entry shower was great, maybe a bit small. But I brought my own metal stool to sit on because the slatted seats in those showers are too low if your knees are bad. And the front desk was quick to bring a straight back chair with no arms for me. Breakfasts were great. The usual cereal, yogurt, yummy waffles and a guy making tasty omelets that were stuffed with meat and cheese. Definitely will stay here when I come back.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear dybdahl, We want to thank you and your husband for coming to stay with us on your trip to McCall. Its so good to hear that you were able to enjoy the room accommodations and you found the bathroom spacious. When you stay with us we want you to have the best possible stay! We look forward to you guys coming back to stay with us. Have a great day! Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites 211 S. 3rd Street McCall, Idaho 83638 208-634-2230

"Actually 3.5, better than average but not "very good.""

3
19/10/2015

This facility is removed from the main tourist section of McCall. Easy driving distance but to far for a comfortable walk. Hotel maintenance is "good." Rooms are large and "good+." Common areas are "good." Breakfast is "good." Location is "average." Rates are "average+."

"family"

5
19/10/2015

great place- we will be back again! The staff was great, the pool and jacuzzi was clean, the room was clean. My family had a great breakfast also. We really loved the decor of lodge/cabin flair.I dont know what else to say- great place!

"Great hotel, great staff -amazing breakfast"

5
16/10/2015

The manager recognized and remembered us , we have only stayed here one other time and that was a year ago. They were super friendly and made us feel important. The room was very clean , great internet and the breakfast was AMAZING - The best spread of breakfast items I have seen in a long time and I travel a lot. The kids love the pool, sauna and hot tub

"Not hte best"

3
11/10/2015

The reception staff were not helpful on our arrival and were very negative on all fronts. We realise that room requests when booking are not guaranteed but you would hope that a booking eight months in advance could be honoured. The hotel itself was clean and well maintained as was the room, although being situated above vending machines made it rather noisy. The breakfast was very good and offered an eggs to order service which is quite unusual. The hard work of most of the staff is undermined by reception.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Phil52_10, Thank you for staying with us on your trip to McCall. On your room that requested you booked through a third party to stay with us. Your reservation reflected a two queen bed that was booked through the third party. When you stayed with us we were sold out and could not move you to a King room. Next time if you book through a third party always call the hotel to make sure your room accommodations is what you wanted. We hope you will come back and see us again, so we have the opportunity to give you superior service. Sincerely, Jessica Points Genera Manager BEST WESTERN PLUS McCall Lodge & Suites

"Great stay"

5
09/10/2015

We received prompt reservations by phone earlier in the day and had our rooms waiting. Greeted with fresh cookies. The rooms and property were clean and comfortable. Fresh made omelets was a good touch. Staff was great. Wish there was a good restaurant within close walking distance.

"Beautiful"

5
08/10/2015

a friendly staff and very nice property. I would stay here again! The lobby is beautiful and we used it for pictures. Loved the breakfast, is was really nice to have an eggs cooked to order! The staff was very helpful

"friendly"

5
04/10/2015

the greeting staff was very friendly and could joke around. answered all my questions. forgot some stuff at home and they were willing to help. the location was great the place i was working was just a block away.

"Very nice property with reasonable rates"

5
04/10/2015

I was in attendance at a meeting at the hotel. It was an excellent value and it was a very clean and well maintained property. The front desk was also very courteous. The free breakfast even had an omelette bar which were custom made and super delicious. The hot tub felt wonderful and the pool very refreshing. When I first walked in I knew it was going to be a great experience. Fresh hot cookies, coffee and a comfy lobby area with overstuffed chairs.

"NO early check-in"

4
03/10/2015

Beautiful hotel, room was great, and breakfast was excellent. BUT, we traveled for 3 hours to get there and were very tired, and tried to check in 30 minutes early and were not allowed. They didn't even check to see if the room was possibly ready, they just said no. So we had to go drive around for 30 minutes and come back and check in. It was very irritating! But when we checked out, the manager checked us out and she was super nice and friendly.

BestWesternMccall, General Manager at BEST WESTERN PLUS McCall Lodge & Suites, responded to this review
Dear Pam M, Thank you for coming and staying with us this weekend! I am so glad that you and your husband enjoyed you're the Grand King Suite and had a wonderful breakfast. I appreciate you wanting to get into your room as soon as possible. The night before we were sold out and with checkout at 11:00am we have your rooms ready by 3:00pm. The guests that had your suite the prior day also had a late check-out. We want to make sure you have the best stay in a clean room! You were able to check into your suite at 3:00pm on Thursday! Next time you come see us, let us know ahead of time if you want an early check-in and we will do our best to accommodate your request. Have a nice day, Jessica Points General Manager BEST WESTERN PLUS McCall Lodge & Suites

"Wonderful Stay"

5
03/10/2015

Great stay and will be back. Love the "lodgy Idaho-Montana look" and the Chocolate Chip cookies on check in was an added plus after an 8 hour drive. The bed was super comfortable and the big-screen tv was great! Wireless internet was easy to connect. Great referance from the staff for a place for dinner "The Mill"--highly suggest it. Look forward to returning again!