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Best Western Hotel Kimba Lodge Motel, Maryborough

4.5/5  - basé sur 192 notations.
177 John Street, 4650, Maryborough, Australia - Voir l'itinéraire

Séjournez dans cet hôtel de Maryborough récemment rénové et primé, situé à proximité du centre-ville et de Hervey Bay, aux portes de l'île Fraser. Découvrez les plaisirs de Frazer Coast avec des activités comme l'observation des baleines, la dégustation de vins et le tourisme dans la principale ville de patrimoine du Queensland. Le Best Western Kimba Lodge Motel propose des chambres quatre étoiles, modernes et agréablement aménagées à Maryborough, à quelques minutes à pied des restaurants, bars et transports en commun locaux. Toutes les chambres de cet hôtel de Maryborough sont équipées de lits premium avec matelas à plateau-coussin, triple couverture et linge confortable, Austar gratuit avec films, informations et sport, nouvelle télévision LCD, Internet haut débit gratuit, bureau pour portables, encas et boissons et air conditionné. L'hôtel dispose d'un vaste choix de plats pour le petit déjeuner, d'un parking couvert gratuit pour tous les clients, d'une grande piscine, d'un coin salon à l'extérieur et d'un espace barbecue privé. Réservez dès aujourd'hui votre chambre au Best Western Kimba Lodge Motel et bénéficiez d'un personnel amical et bien informé et d'une situation pratique à Maryborough !Passez un excellent séjour !

Best Western

Hotel Kimba Lodge Motel

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 192 voyageurs
Note attribuée
Excellent
130
Très bon
40
Moyen
13
Médiocre
4
Horrible
5
CONSULTEZ LES AVIS POUR
En couple En couple
44
En famille En famille
24
Escapade entre amis Escapade entre amis
15
Professionnel Professionnel
79
Voyage solo Voyage solo
14
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Work and Leisure trip"

5
11/06/2018

Stayed here for 10 nights for a work trip. Motel was booked through the company that I worked for. Must say pleasantly surprised...and can't fault the place. It doesn't look much from the outside but all the rooms have been refurbished (appears recently). Surprisingly quiet considering it's on the main road to Hervey Bay. You can order breakfast if you wish (I didn't) or there are plates/cutlery and a microwave available in your room as well as the usual coffee/tea. Small bottles of milk x 2 replaced daily - which is a change to the tiny milk portions you usually get. Hotel right next door for meals from Tues to Sat (also did not try so can't comment). Motel is very close to town...10min walk, not far from Brolga Theatre (5 mins), Woolworths (5mins). Bed was very comfortable, air cond .(heat/cold) works great. Pool and bbq area on site. Staff are very friendly and it is very clean...cleaners do a fantastic job and the after dinner mints are a nice touch. Basically a very comfortable stay for a great price. Only downside...and it is not a biggie is the car parks are a little small (if your in a large 4wd). Will definitely stay again! Had the added bonus of the Relish Food and Wine festival on. Highly recommend.

"The Place to stay"

5
23/05/2018

Excellent Price and service, clean rooms and good location to the Marybourough CBD. My only problem is Hotels Check out is at 10am and check in 2pm Why start cleaning rooms at 7am when people are trying to sleep.

"Clean and comfortable"

5
11/01/2018

We stayed two nights in this motel, our room was on the ground floor with easy access, An older motel which has been given a modern fresh makeover. Good pool area. Clean and comfortable. Easy walk to Queens park and the centre of town . Even though there is no smoking in the rooms, our ground floor unit had a table and chairs at the rear where smokers can use (provided they close the door). Would stay here again.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear craig k, Thank you so much for writing a review and for giving us 5/5! We are thrilled to read that you had such a wonderful stay with us and that you found our motel to be clean and comfortable. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless. Thank you also for mentioning our renovated rooms, we have also just completed our new bathrooms which look amazing. Thank you once again for the feedback, we look forward to welcoming you back agin soon.

"Amazing Service"

5
04/01/2018

We rang up at last moment due to stormy night to stay in Maryborough instead of free camping in our camper- van, with our small dog. We found the staff welcoming and the room spotless also our small dog was welcome to stay.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Debbie R, Thanks so much for leaving a review and for giving us full marks! We are pleased that we were able to accomodate you and your pet and that you had such a wonderful stay with us. Thanks for mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spic n' span for your stay and they will love reading this comment. We look forward to seeing you again soon.

"visit to home town after a long time"

5
23/11/2017

this hotel gave what it promised. Everything we needed was provided and we have no complaints. Room well appointed and only 10 minute walk to CBD and 5 minutes to food outlets. It is also very quiet even though on Hervey Bay access road. It has a pool although we didnt use it.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi there HEATHER_STANLEY, Thank you for taking the time to post a review and rate your stay a perfect 5! We're absolutely thrilled to read that your stay with us was faultless. Yes you are right, we are just a short walk into town where there are great cafes, restaurants and attractions to choose from. Thank you once again for the feedback, we hope you enjoyed your visit back to your home town.

"Car trouble"

5
21/11/2017

We had an unscheduled stop here for 3 nights. The bathrooms are brand new. The rooms comfortable and stylish. The staff are super friendly and obliging. It's pet friendly and can do your washing there. We couldn't fault the place. They made a difficult situation a whole lot better. Walking distance to a very interesting little town.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Rosin0761, Thanks so much for taking the time out to share your experience on TripAdvisor. We're absolutely thrilled to read that your stay with us was faultless. We believe that it's the little things that make a stay memorable, so it's fabulous to read that we've managed to provide you with a perfect stay. It's brilliant that our team took great care of you and made the situation easier, they will be pleased to know their service has had a positive impact on your stay. We hope to see you next time.

"I simply CANNOT fault this place"

5
17/11/2017

I stay at the Kimba Lodge on a fairly regular basis. Ann and her team are always very kind, cheerful and happy to assist in any way possible. The rooms are very nicely appointed and, I believe, under renovation or recently completed. Ann takes great pride in this property. On the single occasion that I had an issue, I simply asked if it could be resolved at the time and it was, and very quickly. Some of the complaints that people make are ridiculous. I am waiting to read a comment that the water was too wet, the air had too much oxygen it or maybe that the fridge didn't keep my pizza warm. Get real, you're not paying $1000.00 a night. I have tried some of the other options in town before discovering the Kimba Lodge and let me tell you they were nowhere near as good! I would highly recommend staying at the Kimba Lodge. If you have any problems, don't write about them, let Ann and the team know. If they don't know it's broken, they can't fix it.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Grant S, We love to hear what our guests think, especially form our regulars! We're absolutely thrilled to read that your stay with us was faultless. At Kimba Lodge, we believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay. Thank you for mentioning our nice appointed rooms, and our fresh newly renovated bathrooms which are almost complete. We value your feedback and loyalty to our brand, we look forward to welcoming you back again soon.

"Very Happy"

5
09/11/2017

We had an enjoyable stay, the room was spotless, bathroom very clean and plenty of hot water. Even the TV remote and air controls were santised. WiFi, Foxtel and air con all available. The breakfast was yummy and will return again. looking forward to seeing the renovated bathrooms which was happening while we were there.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Janelle W, We're absolutely thrilled to read that your stay with us was faultless. We believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay. Yes you are right, we are currently renovating our bathrooms, we look forward to having you stay once they are complete. Thank you for the feedback.

"Great Stay"

5
12/10/2017

A lovely room that was very comfortable and clean (even the remote controls were sanitised!). Great shower, good WiFi and a very quiet air con!. We only stayed one night but would recommend this motel.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi there Trev P, We're absolutely thrilled to read that your stay with us was faultless. At Kimba Lodge, we believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay. Thank you for the review and the recommendation, we hope to have you stay with us again soon.

"Simply wonderful!"

5
10/10/2017

I've reviewed this place before (positively), but on this trip they even exceeded MY expectations - just wonderful. Room 213 which is actually a double bedroom despite that I had only booked a room for 2; clean; spacious; inviting and so comfortable. Once again, from check-in to check-out I was so impressed. The remotes are all sanitized; the staff couldn't be more helpful if they tried, plus you get the basics of a mini-bar minus the booze at a realistic, fair price. One of the best stay's I've had :-)

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Roy L, It's fabulous to hear from our past guests, and even better when we read that we had surpassed your expectations! We are thrilled to read that you had such a wonderful stay with us and that our team took great care of you. We are incredibly lucky to have staff who simply love taking care of people, they will be delighted that they had a positive impact upon your stay. Thank you once again for the review, we look forward to welcoming you back again soon.

"Overcharged & no free wifi"

2
08/10/2017

Based on the excellent reviews and photos showing great looking rooms I decided to book a room at this hotel for the weekend. The reviews were right the room was large, comfortable and very clean. I also appreciated the late check in. I expected to have to use a night box but instead there was someone there to welcome me and provide a rundown of how to access my room and where to find everything. But that's were my positive comments stop. I made my booking on September 26 and as I had found a cheaper price on booking.com, admittedly by only $1. I rang the hotel as per their advertised guarantee to beat any cheaper price by 5%. The lady who took my call denied any knowledge of the price guarantee and became quite rude when I mentioned that it was advertised on both their website and Facebook page. I had some screen captures that I offered to email her but the lady was quite adamant that the price provided on their online booking system was their best price. I ended up agreeing to pay their online price. I also queried their cancellation policy and the lady again became hostile asking if I was thinking of cancelling, I told her no, I only wanted to know just in case. I asked for a confirmation email but was told there was no need and my booking was guaranteed. On checkout I was then charged $8 more than what was agreed. When I queried this I was rudely told that the price being charged was their best price. As I did not have an email I couldn't disprove her, lesson learnt. Also on the first night there were no car parks available and I was required to park in the driveway. Would I stay here again? Perhaps but only if I got an email locking in the price, it's not about the money it's about the principal. You can't advertise one thing and do another – It's against the law.

sbm1, Guest Relations Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Kristinereview, I am very sorry to read this review. I do feel that we kept to the quote as made to you when you booked and our reservation system should ensure that the tariffs are the same in all channels, although they will fluctuate up and down with demand. We did offer you a refund purely out of goodwill and I am sorry you did not mention that in your review. I would also like to point out that our WiFi is fast and 100% free of charge. Regards, Ann Manager

"Disappointing Stay"

3
04/10/2017

Had to stay in Maryborough for eisteddfod purposes. Really struggled to find accommodation that seemed reasonable. We were able to book in early which was great. Lack of parking was a problem especially when we were coming home later in the night. The parks were also very narrow. We were told if there were no parks available we could park on the street or at the hotel next door which we didn't feel safe doing. When we arrived the housekeeping staff were at the entrance to the accommodation having a break which was fine but we had to walk through the centre of them whilst they were smoking which was very unpleasant. No one apologised or looked to move away. The rooms themselves were clean and adequate for a nights stay. The after dinner mint was a nice touch.

sbm1, Guest Relations Manager at Best Western Kimba Lodge Motel, responded to this review
Dear ShazMW26, Thank you for your review. We've certainly taken your comments on board, although I can assure you that no cars have ever been damaged when parking in the car park of our neighbouring business, which is just the other side of a low picket fence. We'd love you to stay if coming to the eisteddfod next year; I'm sure we can make that stay ideal. Regards, Ann Manager

"Terrible Accomodation."

1
02/10/2017

We were less than impressed to find this accommodation doesn't have any meals available besides breakfast. The odours coming from the bathroom were disgusting and difficult to eliminate as when the balcony door was opened the neighbours deck and living area was within full view. After finally getting to sleep having had to put up with lots of weird noises I was awoken at 8:30am by a lass wanting to clean the room. CLEAN the rooms after checkout !!!! Thinking we were rid of this Fawlty Towers type operation they phoned after we had left wanting a credit card number because their Best Western Card machine wasn't working. Not our problem.

sbm1, Guest Relations Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Polks1, We are very sorry to read your review. I am sorry that you did not address your concerns with us during your stay as we could have fixed the problem or moved your room. We do not have a restaurant open for dinner but there are options nearby which are popular with our guests. With regards to the payment, we did refund your Visa as soon as the problem with your Corporate Charge card was fixed. We hate to have an unhappy guest so I hope you may give us another try the next time you are in town; as can be seen the vast majority of our TripAdvisor reviews are very positive. Regards, Ann Manager

"Good place to sleep."

5
20/08/2017

This is our go to hotel when we visit Maryborough, The bed was nice and firm, the room was very clean and they leave little chocolate mints on the bedside table. This is one of our favourite Best Westerns. I would definitely recommend this place.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear NYBris, Thanks so much for leaving a TripAdvisor post and for recommending us. It's wonderful to read that you had a great stay with us, our ultimate goal here at Kimba Lodge is to create memorable experiences and it's fabulous to read that we have succeeded. Thanks again for your feedback, we hope to welcome you back again soon.

"Something special"

4
18/08/2017

The motel is on the main highway in Maryborough...close proximity to shops, parks, walks and the river...a small motel which we found to be really well run...nothing was too much trouble...right next door to a local hotel that served great meals ...everything in Maryborough is so full of nostalgia and kimba Lodge is right in the heart of it ...don't forget to do the town walk ...a free guided tour of the history of Maryborough really informative...Really traumatic experience on the road...sent to Kimba Lodge Motel by our insurance company to fix what we had to get fixed..spent a couple of nights in a normal motel suite...Thanks to Ann who looked after us sooooo well...she has worked a deal with our insurance company for us to stay in an apartment instead where we can cook our own meals..Thank you Ann you have made really bad negative into a big positive...thank you for taking some of the stress out of our life...you and your staff have have been amazing and supportive ....a big hug to Ann and the staff..it was really sad to say goodbye....will be back.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear ronncar, Thank you for taking the time to share your experience with us. We're thrilled to read that you had such an amazing stay with us and it was special. It is wonderful to read that our team took great care of you during an unfortunate situation and they made things a little easier for you. We are incredibly lucky to have staff who simply love taking care of people and it's wonderful to read when they've had a positive impact upon your stay. We hope to see you again next time you're in Maryborough.

"Lovely"

5
06/08/2017

Absolutely lovely place to stay. Very clean and tidy, immaculate to be honest, even little chocolates on you side table. Care has been taken in each room to look after you and you room. Great spot and affordable. Highly recommend.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Kirstenferguson, Thanks so much for leaving a review and for giving us full marks! Our ultimate goal here at Kimba Lodge is to create memorable experiences and it's fabulous to read that we have succeeded. It's wonderful to read that you absolutely loved your stay. Thank you for commenting on our clean and tidy rooms, our Housekeeping team will be thrilled to read that you found everything spotlessly clean during your stay with us. They work tirelessly behind the scenes ensuring that everything is perfect for your stay and they love reading comments like these. Thank you for the recommendation, we hope to see you again soon.

"My second home"

5
24/07/2017

I stay here a lot. This is possibly the best hotel in regional Queensland. The rooms are very clean and in Maryborough that means something. Ann (the Manager) ensures all the rooms have snacks and bottle water. There's a microwave and plates so you can cook in. A BBQ is by the pool for guests to use. The rooms are recently renovated. There's no road noise either. Seriously a delight for those of us who have to spend time away from home.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear AllisonjaneBrisbane, Thanks so much for sharing your experience with us, it's always a pleasure to hear from our regular guests. It's fabulous to read that you had such an enjoyable stay with us and that you think we are the best regional motel in Queensland! Our team puts a lot of effort into ensuring that everything is perfect for your stay and it's wonderful to read when we've managed to get it right. We're delighted to have you stay with us, we look forward to welcoming you back again soon.

"Super clean and comfortable "

4
14/07/2017

We booked 3 rooms as part of a family trip. It is an older style hotel but very well cared for and hyper clean. Blankets and even the remote controls have been sanitised. Our rooms were comfortable and it was a very convenient location. One of us was assigned a room with bathroom facilities for someone with a disability. It was a little awkward - but good to know it is available for someone who needed it.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear AM_Brisbane, Thank you for taking the time to post a review and to share your experience on TripAdvisor. It's fantastic to hear that you found our rooms to be 'hyper' clean, our Housekeeping Department go to great lengths to ensure that all rooms are meticulously clean, they will be pleased to hear your feedback. We hope to see you again soon.

"Clean and friendly"

5
12/07/2017

This hotel was clean and the staff were friendly. Walking distance to the Brolga theatre which was where I needed to be. Even a chocolate on the pillow each night! Microwave and kettle in the room and a nice pub with out for reading area next door

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi D B, Thanks for taking the time to write a post and to share your experience with us. It's fabulous to read that you had such a wonderful stay. Thanks for mentioning the service received from our team. We are incredibly lucky to have so many people who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. We hope to see you again soon.

"Great Place to Stay. Attention to Detail."

5
10/07/2017

Was in town for the Maryborough Music Conference. We were warmly welcomed on arrival. Our rooms (two rooms for our group) were clean and extremely comfortable. Love that that there was real fresh milk with plenty of tea, coffee, milo and biscuits. Great flat screen TV and air conditioner. Cooked breakfast is available if wanted (by order the night before). I had the yummy eggs and bacon. The bathroom had an amazing hot shower with more then enough toiletries and daily replaced fluffy towels. The bed was really comfy. It was great after a long day at the conference. I had no trouble sleeping. My friends has the two bedroom apartment. It was great for cooking meals and just relaxing. Thanks to all the staff at Kimba Lodge Maryborough. I had a wonderful stay.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Fairlauren, Thanks so much for taking the time out to post a review. It's fabulous to read that you enjoyed your stay with us during the Maryborough Music Conference. Thanks for mentioning that the Motel was spotlessly clean. Our team in Housekeeping work tirelessly behind the scenes ensuring that everything is spic n'span for our guests. We're thrilled to hear that you loved our comfy beds, we're all about ensuring that you get a great night's sleep! Which is why we've spent much time and effort refining the perfect sleep experience for our guests. We use nothing but quality linen and bedding to ensure that you sleep like a baby. Thank you once again for the feedback, we hope to have you stay with us again soon.

"Wonderful staff"

4
09/07/2017

The room was nice / modern and very clean. It was quite large and had a balcony. I stayed while in Maryborough for business and it was a good location for me. The best thing was the staff, I would stay again just because they were so nice.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Hannah W, Thanks so much for taking the time out to leave a review. It is absolutely fabulous to read how well you were taken care of by our team. We are incredibly lucky to have a team who love what they do, they will be pleased to hear your feedback. It is great to hear that you will be back, we look forward to welcoming you again soon.

"Comfy and convenient "

5
07/07/2017

This is my 4th stay at Kimba Lodge. The rooms are clean and comfortable and location is convenient and close to everything. Ann and her team are very accommodating and attend to any needs happily and promptly. Wouldn't stay anywhere else!

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Jennywren9395, Thanks so much for taking the time out to share your experience and rate your stay. It's always a pleasure to hear from our returning guests. Our ultimate goal here at Kimba Lodge is to create memorable experiences and it's fabulous to read that we have succeeded! It's fabulous to read that you had a wonderful time with us and that our team took great care of you. We're fortunate to have staff who love taking care of people and they get a kick out of reading comments like these, thank you! We look forward to welcoming you back soon.

"Great Digs"

4
12/06/2017

Staying here 3 nights. Refurbished well. Rooms are very comfortable, tidy and modern. Close walk to town. Plenty of parking and friendly staff. Can have cooked breakfast. Best motel in Maryborough. No restaurant.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi there Stephen R, Thanks for taking the time to write a post and to share your experience with us. It's absolutely fabulous to hear that you loved our modern refurbished rooms and our friendly staff. We are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. We're thrilled to read that you thought our motel is the best in Maryborough! Thank you for the comment, we do certainly strive to be the best:) Thank you for the feedback, we hope to have the pleasure of welcoming you back again soon.

"Best in Maryborough"

5
25/05/2017

Older style motel, tastefully and professionally refurbished with no detail overlooked. Room was very clean and well-appointed. Beats plenty of big city hotels I've stayed in hands down. Great proximity to Brolga Theatre, Queens Park and historic precinct.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi there Jane H, Thanks for taking the time out to share your experience with the TripAdvisor community. Our ultimate goal here at Kimba Lodge is to create memorable experiences and it's fabulous to read that we have succeeded! Thank you for commenting on refurbished rooms, we're thrilled to bits to read that you thought it was better then many city hotels you've stayed in. Thank you once again for the fabulous feedback, we hope to welcome you back again soon.

"Recently refurbished comfort"

4
23/04/2017

Stayed two nights for business. The rooms had recently been refurbished and were very comfortable and clean. The lady at the front desk was very friendly and extremely helpful! Would definitely recommend.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Pan11c, Thanks so much for leaving a review and to share your experience on Tripadvisor. It's wonderful to read that you enjoyed your stay with us. Our ultimate goal here at Kimba Lodge is to create memorable experiences and it's fabulous to read that we have succeeded! We hope to welcome you back on your next visit to Maryborough.

"A little Jem"

5
02/04/2017

The wife and I stayed here for a stop over for an night on our way north, the Motel has plenty of parking some is under cover, the parking lot is in between the office and the accommodation block, we had a room on the top floor which was of good size and very clean and well set out,the bathroom also had plenty of room as well.The bed was very comfortable not like some Motel/Hotels beds that leave a lot to be desired.Plenty of TV channels to pick from also. Thanks to Ann and her staff for a great over night stay.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Alister L, Thanks so much for leaving a review and to share your experience on TripAdvisor. We're thrilled to read that you enjoyed your stay with us. It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. It's wonderful to hear that you loved our comfy beds. We've put a lot of time into perfecting our sleep experience so I am glad that you enjoyed it. We provide the highest quality linen, down toppers and pillows perfect for a good nights rest. Thank you for the feedback, we hope to see you again soon.

"The best Motel stay I've ever had!"

5
15/03/2017

Recommended to me by a work colleague on a trip to Hervey Bay, I can only say that whilst it was 20 minutes drive to my appointments, this motel was the most welcoming, clean and pleasant that I've ever had. Highly recommend it.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Dear Roy L, Thank you so much for taking the time to leave a review and to share your experience with us. We're thrilled to read that you enjoyed your stay with us, and it was the BEST motel you have stayed in. It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. Thank you also for the recommendation, we hope to welcome you back next time you're in town for business.

"Classy motel in Maryborough"

5
12/03/2017

Stayed two nights at the Kimba Lodge this weekend when in Maryborough for the Wide Bay Motorsport Complex's first Rallysprint. Excellent motel, comfortable, well appointed, great and welcoming staff. Plenty of parking. The whole motel is sparkling. Thanks for the welcoming smile Ann.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi Michael M, Thanks so much for taking the time out to leave a review and to share your experience with us. It's fabulous to read that you had such an enjoyable time with us and that we managed to pull off the perfect stay for you. It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. Thanks again for the friendly feedback, we look forward to welcoming you back next year for the Rallysprint.

"Clean,quiet motel within walking distance of stores"

4
10/03/2017

We enjoyed a one night stay here. The room was clean and the bathroom was a good size. There were tea/coffee supplies, fridge, etc to make a quick breakfast. There was a seat outside but someone had left an ashtray and can of beer on it which was a bit disappointing. My husband moved it off but someone put it back on the seat! The pool was refreshing and there were towels in the room for pool use. We walked a few blocks to a nearby grocery store. The pub beside the motel was closed on the night of our visit. The room we were in was well organized, decorated and cared for by the staff.

AnnNelsonManager, Manager at Best Western Kimba Lodge Motel, responded to this review
Hi Mary H, Thank you very much for taking the time to post a review and to share your experience. It's fantastic to hear that you enjoyed your one night stay with us. We're pleased to read that you loved our modern clean and tidy rooms, our housekeeping team work tirelessly behind the scenes to ensure that absolutely everything is perfect for your stay and they will be thrilled to read that you have recognised this. Thank you once again for the feedback, we hope to have the pleasure to welcome you back again soon.

"A good surprise"

5
05/03/2017

We stayed only one night on a quick visit to catch up with old friends. The room was quiet, very modern and well decorated, the mattresses and pillow super confortable, all meticulously clean, quiet but powerful air conditioner. The bathroom has not been renovated, but everything worked perfectly - the shower was super powerful and wonderful! Very friendly staff both at check in and check out. It was the first time we stayed at the Best Western Kimba Lodge,but it won't be the last. That will be our choice of where to stay in future visits to Maryborough.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear OK16, Thanks so much for taking the time out to leave a review and to share your experience with us. It's fabulous to read that you had such an enjoyable time with us. It's our ultimate goal to create a memorable experience for you and it gives us great satisfaction to learn that we've managed to nail it. We're pleased to hear that you loved our meticulously clean rooms, our housekeeping team work tirelessly behind the scenes to ensure that absolutely everything is perfect for your stay and they will be thrilled to read that you have recognised this. We can't wait to welcome you back again soon.

"Great place to stay "

5
16/11/2016

I always try to get a room here when I travel to Maryborough. It is always scrupulously clean and well presented. I love the fact that the room's decor is warm and inviting, the bed dressing is sumptuous and the linens crisp and immaculately white. The showers are full flowing - not restricted like many others- and seem to have endless hot water. Staff are warm and genuinely friendly. I always have smoked salmon and scrambled eggs on pané bread for breakfast washed down with pot-brewed black tea. The best thing is that you won't be interrupted by traffic noise as the motel is set well back from the main road and the block construction kills any sounds that make it to the building.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Andrew R, Thank you so much for taking the time to post a review and share your experience. We love to hear feedback from our returning guests, we're thrilled to read that you had a fabulous time with us. So many of our guests love the cleanliness and decor of our rooms. We've put a lot of time into developing the perfect sleep experience, we've sourced luxurious linen and toppers to ensure a goods nights rest. Thank you for the feedback, we look forward to welcoming you back again soon.

"I wouldn't stay anywhere else"

5
05/11/2016

I spent 4 perfect days at Kimba Lodge. From the moment I arrived, I was happy, as the place smelt great! So spotlessly clean. The room was beautifully appointed, provided everything that you could possibly need. Also, the quietness of the motel was complete. The car didn't move, the 4 days I was there, as everything in Maryborough is in walking distance of Kimba Lodge. The staff are so very friendly, it is next door to a superb restaurant and it is pet friendly. What more could a traveller ask for?

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi Trish A, Thank you so much for taking the time to write a review and to award us 5/5! We love the title of your review and thrilled that you wouldn't want to stay anywhere else in Maryborough. Thank you for mentioning how spotless our rooms are, our housekeeping team put a lot of time and energy to ensure that rooms are spic and span for guests. They will be pleased to know that their efforts have been acknowledged during the whole 4 days of you stay. Thank you once again for the fantastic feedback, we hope to have the pleasure to welcome you back next time you are in town.

"Always great"

5
01/11/2016

Another great stay at this little gem of a motel in Maryborough with the charge back set up for the pub me t door for meals and drinks, all you have to do is walk next door. Some of the most stylish rooms you will ever find in country motels anywhere.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi Kyle W, Thanks so much for taking the time to write an awesome review and to award us full marks. It's always wonderful to hear from a returning guest, especially knowing that we have again succeeded in offering you an exceptional stay. Thanks for mentioning our stylish rooms, we receive lots of feedback on our decor and pleaded that you love it. Thank you, we can't wait to welcome you back again soon.

"Best place in Maryborough"

5
30/10/2016

We come through Maryborough a few times each year, we have stayed across the road at McNevins a few times and thought we would try out Kimba again. So glad we did. The rooms are not as big but they are cosy, well equipped and nicely renovated. The staff are friendly and very welcoming. We will definitely be back!

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi 1984_nI, Thanks so much for leaving a review and for giving us full marks! We're so glad that you did decide to stay with us agin. We have had our rooms tastefully renovated which many of our returning guests enjoy. Thank you also for mentioning the service received from our staff. We are incredibly lucky to have a wonderful team who love what they do and they enjoy reading when they have had a positive impact on a guest's stay. So great hat you will be back, we look forward to welcoming your return.

"Highly recommend"

5
25/10/2016

Kimba Lodge, Maryborough is the best Motor Inn my husband and I have ever stayed in. The facilities were excellent with awsome wifi connection. Good sized room well located in complex which meant no road noise with the added bonus of private outdoor area. My husband used the pool which was well kept. The staff were very friendly and helpful, reception staff even organised courtesy bus to local r.s.l. for us...... nothing was too much trouble. We would stay there again... Noela

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi timandnoela, Thanks so much for taking the time to leave a review. Wow, Motor Inn that you have ever stayed in? We'll take that - thank you. Our aim is provide every guest with an absolutely perfect stay and it's fabulous to read that we achieved this. Thanks so much for mentioning the service received from our team. We are incredibly lucky to have wonderful staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted a stay. We hope to welcome you back again soon.

"Fantastic!"

5
30/09/2016

Large room, very clean. Water pressure was awesome and receptionist very friendly and welcoming. Limited car spaces under the shade sails and then some more on the other side of driveway which don't have cover but also plenty more open air car parking next door if you need it. Reception was open late which was great and took pressure off. Would return for sure!

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi Annabel S, Thanks so much for taking the time out to share your experience. We love it when our guests award us with full marks as it means that we have successfully managed to pull off our goal of creating a memorable experience. Thank you for mentioning the service received from our team. We have lovely staff who love what they do and getting a special mention simply makes their day. We look forward to welcoming you back soon.

"The little things were missed. "

3
22/09/2016

Two night stay. Room well presented and smaller than expected. Beds comfortable lots of pillows. Remote control packets that said they were especially cleaned for us. But on closer inspection attention to detail for a higher priced stay was not evident. The screen door to the tiny balcony was unable to be locked as there appeared to be no guts to the lock leaving the only security from the ground floor patio a flimsy glass sliding door lock. As a result took valuables with us on outings. Room appeared to be very clean except for the high cupboard above the microwave that had that much dust / powder on the surface I was able to write my initial in it. Other small things were clock radio was not plugged in and microwave clock showed 1700 at 5 am obviously 12 hours in advance. TV was ok as was air con and meals. Parking was limited and bays were very narrow. Both the patio door lock and dirty cupboard were reported to reception after first night. Response was I will get these addressed today. Mum would not be happy. They were not addressed. Paid for both nights after night one and was unable to get a receipt at that time. Said the receipt would be put under the door that night. It was not. Over all a little disappointed.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi Arthur S, Thank you for your well written review. We're sorry to read that you experienced issues with the screen door of the balcony. Since receiving your feedback, we have checked the screen door for maintenance .Thanks so much for communicating this to us. As you can see from our previous reviews we pride ourselves on the maintenance and cleanliness of our rooms. I am sorry that you were unhappy with your stay with us and that we did not meet your expectations. We do hope to get the opportunity to have you stay with us and deliver a faultless stay.

"Excellent"

5
10/09/2016

Great staff, the rooms are really nice and and quite lux for a motel, best wifi I've had anywhere in Queensland, close to everything. I've been coming up here for about 4 years now and won't stay anywhere else! Can't wait to come back next year.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Hi Victor, Thanks so much for sharing your experience and awarding us full marks. It is wonderful to read that the team took great care of you and that your room was spic n' span. We are very lucky to have dedicated people on the team and they gain a lot of satisfaction from reading this so thanks for posting! We get the fact that guests want to be connected while they are on the go so we have invested in high speed WiFi throughout our motel, so it is great to hear that you took advantage of our FREE WiFi. Thank you for choosing to stay with us over the last 4 years, we can't wait to welcome you back again next time.

"Great Little Motel"

5
27/08/2016

My children and I stayed here for 3 nights in a room with a queen and a single bed. The bathroom was roomy and they had both a kettle and a toaster for our use as well a a microwave. These were all utilised as we had appointments early. The room was very clean and the kids fought over the little chocolates on the bed-side tables. The cleaners and lodge staff were very friendly and helpful and was greatly appreciated. The pool was a little cold (being july, we knew it would be) but my daughter still went in and had a lovely swim, in the clean pool. Over-all we loved this Motel.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear SharonBak, Wow, thank you so much for taking the time to post a review! We always enjoy hearing about our guests stay, thanks for posting! Thank you for mentioning the service received from the team. We are incredibly lucky to have staff who love what they do and they gain a lot of satisfaction out of reading that they have positively impacted your stay. We look forward to seeing you again soon.

"They get little things right."

4
13/08/2016

It's amazing how big expensive hotels can't get little things right like fresh milk in the room for a cuppa and a little shelf in the shower. This little motel does! Stayed one night on a weekend visit. Good value without it trying to look flash. Air- cons was good which is important to us. Only thing was you hear people in the hallway.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear dearhenry2014, Thank you very much for posting your feedback on Tripadvisor. We are a little bit different to your usual Hotels. We do know that the little things like fresh milk, and FREE WiFi are things guests want and that is why its all included. It's wonderful to read that this positively impacted your experience. Thank you for your review, we hope to welcome you back again soon.

"Owners go the extra mile to make you feel at home"

5
22/07/2016

Whisper quiet? Tick. Spotlessly clean? Tick. Comfy bed with crisp sheets? Tick. Gourmet breakfast with wide range of options? Tick. I stayed for two nights midweek in upstairs room 208 in July 2016. Even though there were plenty of other guests staying, my room appeared to be soundproofed so I wasn't disturbed by the usual irritating sounds of someone next door running a bath or watching a movie. The room was spotlessly clean and tastefully decorated and has a lovely private balcony, you can even hear the parrots in the morning. No traffic noise either.There's a microwave and toaster if you need it, they generously supply fresh milk (not that long life stuff) and the shower has great water pressure, and there were 4 bath towels in my room. Car park is close to rooms and has shaded area. Nothing is too much trouble for the friendly managers either, happily accomodating my request for my favourite toast. In all, I can't fault a thing.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Vanda C, WOW! Thanks so much for your wonderful review. It's so wonderful to read that we ticked all of your boxes. We've tried to think of everything that a guest could want to ensure that they are as comfortable as they can be during their stay with us. I am delighted to read that this has positively impacted your experience. Thanks so much for mentioning the service received from our team. We are very lucky to have staff who love what they do and they gain much satisfaction out of reading when they have made a difference. We hope to welcome you back soon

"Probably the cleanest Motel I've ever stayed at "

5
13/07/2016

Stopped off in Maryborough for a night on our long drive south and of course consulted Trip Advisor on where to stay and was more than happy with Kimba Lodge - spotless clean room, nice and quiet and a great price - would highly recommend and would stay here again if I'm ever down that way

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Julie S, Thank you for taking some time out to leave a review and awarding us 5/5! Our team simply love what they do and we are always chuffed when we receive full marks. Thank you for mentioning our cleanliness, we do our best to ensure that absolutely everything is spotless for our guests and it's fabulous to read that this had an impact. Thanks so much for recommending us and we look forward to seeing you again soon.

"Better on the inside"

4
11/07/2016

I was pleasantly surprised at the rooms here. They are much better than the exterior lets on, clean, well furnished, spacious and plenty of extras in toiletries, sanitised remotes, chocolates and a well-stocked mini bar. The restaurant in the pub next door also surprised with a much better menu and well prepared menus. Not just your typical 'pub grub'. Staff were accommodating with our need to plug into an exterior powerpoint to keep our 3-way fridge going after a camping trip. Having stayed in a few motels in Maryborough this will not be our first choice.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear guest, Thanks so much for leaving such a comprehensive review! It's great to hear that you enjoyed our hidden little extras, they certainly are popular with our guests and it is fabulous to read that you enjoyed them. Thank you once again for the feedback, we hope to see you again next time.

"A local gem"

4
17/06/2016

My room at the Kimba Lodge Motel was a welcome surprise. Tastefully furnished with little hidden extras, such as chocolates on the bed and sanitised remote controls. The pub next door also has great meals at reasonable prices. Win/win.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Scotty2525, Thanks so much for posting a great review on Tripadvisor! Our hidden little extras certainly are popular with our guests and it is fabulous to read that you enjoyed them. It's wonderful to hear that you enjoyed your stay with us, we hope to see you again real soon.

"Family History weekend"

4
29/05/2016

The Maryborough Best Western Kimba Lodge Motel had comfortable clean rooms. Good WiFi. Only free to air TV tho signage indicates a cable service. Good easy to find location in easy walking distance to business centre and restaurants. Too cold for the pool! You'll find it adjacent to the White Lion Hotel which has an adequate bottle shop for a cold ale and a decent red.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear laterstarter, Thanks so much for leaving a review! It's wonderful to read that you had a pleasant stay with us and that you enjoyed our comfortable clean rooms. We're also pleased to know that you found our location to be convenient, we offer the perfect location for guests who are wanting to explore Maryborough. We're sorry that you couldn't find our free movie and Fox sport channels, we do offer these channels to all of our guests. Thank you once again for the excellent review, we hope to see you again next time.

"FABULOUS"

5
21/05/2016

No need to look elsewhere, just stay here. Spotlessly clean, really quiet, super comfortable bed & room service with a smile. Perfectly cooked generous serve of eggs benedict still hot straight from the kitchen. Location great, surrounded by a choice of eating options (but still have breakfast here). Every detail taken care of from immaculate grounds, pool, laundry facilities to crisp clean white cotton bed linen. Microwave, toaster, tea, coffee, well stocked fridge & nibbles with complimentary chocolate for each guest. Loved our fresh smelling room with private balcony on second floor. Definitely does not have that "clichéd hotel smell". A big thankyou to all the cleaners, maintenance crew, reception & management. You can expect another review from us as we are definitely coming back!

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear bubblinky, Thanks so much for awarding us a 5/5 review! We are chuffed when we receive full marks as it means that you have had a marvellous stay and our hard work has paid off. At Kimba, we've tried to think of everything that a guest could possibly want during their stay so that you can relax and unwind. We also pay close attention to detail in our cleanliness and quality furnishings to make each stay comfortable. We also happy that you enjoyed our location, we're perfectly positioned for exploring Maryborough. Only a stone throw away from all the town has to offer. Thank you once again for the fantastic feedback, we hope to welcome you back again soon.

"A Fortunate and Serendipitous find!"

5
20/05/2016

My friend and I were 'passing through' Maryborough and were looking for a convenient and inexpensive place to book two rooms to just simply spend the night and be on our way in the morning.... A friendly local motorist suggested and then led us (we were on motorcycles) to the Best Western Kimba - and it 'got better' from there! The rooms were large, comfortable, with large beds, quality bedding, nice furnishings, and excellent bathrooms with large and quality towels. The real treat though was the friendliness of Anne - the motel's owner. Anne encouraged us to 'stop and look' at the town in the morning - look at its many historical buildings, museums, gardens, and cafes/restaurants - all within a short walk. She even offered - without our asking - a Late Checkout - so that we could 'see the town properly'... A real gem - and must be considered on your next trip to/through Maryborough!

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear sxharley2016, Wow, thank you so much for leaving a perfect scoring review and for recommending us! It is wonderful to read that you had such a positive experience. We've put much thought into ensuring that our rooms are clean, comfortable and equiped with all the essentials to make each of our guests stay as effortless as possible. We're glad that you managed to take a tour through Maryborough and see all what the quaint town has to offer. Thank you once again for the 5/5 review, we hope to see you again next time. Safe onward travels.

"2 night stay"

5
15/05/2016

Been a while since my last stay at Kimba Lodge .. But again .. Not disappointed .. Beds are always so comfy .. And the Best Hot shower.. Always clean and tidy wonderful rooms and greeted by the Host with a wonderful smile everytime. Always a pleasure to stay and will be back again soon .. Recommend you take a look next time in Maryborough

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Steve M, Thank you for leaving a 5/5 review on Tripadvisor! It's always wonderful to receive a review from one of our past guests! Thanks for mentioning our super comfy beds and wonderful staff. Our team love what they do and it is always very satisfying to read when they make a positive impact on a guest's experience. Thank you once again for the fabulous feedback, we hope that we continue to provide you with everything that you need for your next stay.

"Great service and wonderful hotel"

5
03/05/2016

Had the pleasure of staying at this hotel on the weekend 30/4/16 - 2/5/16 for the world biggest pub crawl. I must say i was very impressed with the service we received. I originally booked through a booking site and the hotel kindly advised the rate booked directly with this hotel was cheaper, thank goodness it saved us a lot of money. Upon arrival we were checked in very quickly and the owner was very helpful. The room was very clean(i would know i'm very picky where i stay and it was lovely). The bathroom was a little dated but functional. I give it top marks as the water pressure in the shower was great, nothing worse than bad water pressure in a shower. And the remote was in a little bag that stated it had been cleaned. Very impressed and the chocolates were yummy!! The owner was very helpful and advised us where to go for tea and best time to get there are many places shut early in town. I couldn't be happier with the assistance and will be back next year for the crawl :)

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear catherynw80, Wow! Thank you for the rave review! We're so pleased to read that you had a wonderful stay and enjoyed the whole experience. Thank you for commending our friendly service, we love to hear that our guests enjoy and notice the difference in our warm friendly service. Thank you also for noticing the cleanliness throughout our hotel. We do our up most to maintain a high level of cleanliness, so thank you for the appreciation. We're also happy that our recommendations were helpful. Thank you once again the amazing feedback, we hope you had a blast at the pub crawl and look forward to seeing you again next year.

"Best Western Kimba Lodge - Maryborough's best kept secret"

5
23/04/2016

Quiet, spotlessly clean and tastefully furnished is an accurate description of our queen room. The property has ample off street guest parking. The mini bar was well stocked with both sweet & savoury treats. The motel caters for breakfasts only however there is a rustic pub next door which serves great meals.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Lorna F, Thank you so much for taking some time out to leave a perfect scoring review! It's an absolute pleasure to read that our guests find our rooms to be spotless clean and tastefully furnished. We did put a lot of effort in refurbishing our rooms with highest quality fixtures for our guests to enjoy. We're happy you enjoyed our mini bar, we do like to keep our mini bar stocked with lots of goodies for you to choose from. Thank you once again for the rave review, we hope to see you next time.

"A must stay for Mayrborough - cleanest & friendliest accommodation EVER"

5
18/04/2016

I travel extensively for work and find that by the time I get to my accommodation, all I want is a clean, comfortable and safe place to rest and rejuvenate for the day ahead. Kimba Lodge was by far the best motel I have EVER stayed in. A very well deserved 4 stars. I felt as though I could eat off every surface, the linen was super fresh (no smell to the pillows), the food was great and at a reasonable price (make sure you try the cheese platter with fruit and cold meats). The room was extremely well appointed, having everything you may need and extra milk just in case. Management and staff will turn themselves inside out to make sure your stay is positive. I am definitely coming back and have told all of my colleagues to cancel everything else and only stay at Kimba Lodge when in Maryborough!

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear DanielaDDY, Thank you very much for leaving a 5/5 review! We're absolutely thrilled to hear that you had a pleasant stay at our motel. Thanks for saying that we are THE best motel you have stayed in. I cannot express to you how much that means to the team and I. Thank you for the wonderful complements toward our clean, comfortable rooms, as well as our fantastic staff. Thank you once again for expressing your experience. We look forward to having you stay with us next time you're in Maryborough

"A great stay - I'll be back :)"

5
01/04/2016

Comfy spacious bed with nice clean linen, awesome shower with squeaky clean towels, free wifi, decent sized TV, choccies n biscuits, washing done daily, swimming pool and last but not at all least, the warm and friendly service was much appreciated! The homely well kept herb garden was a bonus too.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear roddny, Thank you for your time in leaving a wonderful review! We're delighted to hear that you had a pleasant experience during your stay with us. We appreciate the feedback regarding our clean and tidy rooms and onsite facilities, we're pleased to hear that you were impressed with the facilities and our warm friendly service. Thank you once again for the feedback, we hope to have you stay with us again in the near future. Safe onward travels

"Lovely Easter Weekend Away!"

5
27/03/2016

Loved my time here. I booked over the phone, which was super easy. Room was clean, well presented and had a homely feel to it, which I love while travelling on my own. Free wifi and clean towels each day was great. Also loved the bed, very comfortable. I tried the ham omelette from the breakfast menu, and it was delicious! Hospitality from everyone I met here was amazing. Would recommend to anyone and will staying here again next time I'm in Maryborough.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Deanna F, Thank you for taking the time to leave a perfect review! We're thrilled to hear that you had an enjoyable long weekend away at our property. We're pleased to hear that you enjoyed our clean and tidy rooms and that it felt homely, and you enjoyed our comfy beds. We're pleased to hear that you also appreciated our warm hospitality, we do strive to make each of our guests to feel welcome and comfortable during their stay. Thank you once again for the friendly comments, we hope to have you stay with us next time. Safe onward travels

"True Country Hospitality"

5
26/03/2016

Terrific experience from booking over the phone to checking out. The hospitality was so genuine and warm and the room was nice, clean and comfortable. An added bonus was the free wifi and the fact the cleaners will do your laundry for you each day. Just terrific for a business traveller.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Tim L, Thank you for your time in leaving us a wonderful review! We're delighted to hear that you had a pleasant stay with us and that you particularly enjoyed our genuine hospitality. Thank you for mentioning our clean and tidy rooms and our free WiFi, we believe in offering added value to all of our rooms and we're pleased you were satisfied. Thank you once again for the feedback, we look forward to seeing you again next time.

"What a surprise - a room that looks like the picture!"

4
15/02/2016

Well done to these property owners. Stayed for one night whilst in area on business. The room itself was lovely and exactly like the picture, what a pleasure. Bathroom is a dated but clean with nice fluffy white towels and standard toiletries; bonus: great water pressure. Excellent bed *****. Real surprises - little chocolates on bedside tables and a remote control in a bag that indicated that it had been cleaned - thank you. Great friendly check-in and check-out. Did not have breakfast but have two options - standard and gourmet style - will definitely try next time. Located next to a local pub, no noise. Motel does not serve evening meals but pub does (not every night). I found a very nice pinot noir in the bottle shop attached to the pub.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Ronald353, Thank you for taking some time out to write an excellent review! We appreciate your wonderful comments toward our staff. Thank you also for mentioning our clean and tidy rooms, we're thrilled to hear that you were pleased with our amenities, comfortable bed and all the extra little surprises that we offer. We really do strive to deliver a high service for our guests and to provide each guest with a pleasurable experience and we are glad we have succeeded. Thank you once again for the great feedback, we look forward to your next visit to Maryborough.

"The Little Things"

5
07/02/2016

It's about the little things. I will be away from home 56 nights this year and about 12 of them WILL be spent staying at this motel. Recently in 38°C heat I arrived, pretty worn out, at about 5pm. After the usual lug of luggage to the room I was so pleasantly surprised to find that the property owners had been to the room and turned on the Air Conditioning. And not just turned it on, had it cranked down to the lowest temperature. In the heat and humidity of a Queensland summer's day it was nothing short of a godsend. I thank you so much!!!

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Grant S, Thank you very much for taking some time out to leave a perfect review! We're pleased to hear that you had a pleasant stay with us and that you enjoyed arriving in a chilled room after a long hot day. Our staff are wonderful and do go out of their way to make sure each guest is well looked after, and it does seem that they succeeded. We thank you once again for the feedback, we look forward to your return.

"very comfortable beds"

3
13/01/2016

stayed here overnight before going to hervey bay nice rooms at good rates parking can be a bit of a challenge but staff were helpfull bed was very comfortable and the room was very clean nice and quiet overnight

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear DougCramer, Thank you for your time in leaving a friendly review! We're excited to hear that that you enjoyed your over night stay and that you were pleased with our clean and comfortable rooms as well as a helpful staff. Thank you once again for the wonderful feedback, we hope you had a safe trip to Hervey Bay and hope to welcome you back soon.

"no refunds"

1
31/12/2015

I mistakenly booked this room for the wrong night through What if. As soon as I did it I rang the Best Western Kimba Lodge to cancel the wrong booking and was told that I had to cancel with What If, which I did. They told me it was up to the motel to refund the money, the motel told me it was What If. Long story short nobody refunded the money and I was out of pocket $128 for a night. So I was not impressed. I would think if you cancelled in plenty of time you should be able to get a refund. Will never stay at the motel ever and will probably not use What If again. Marilyn W.

"Cosy"

4
28/12/2015

Everything is kept clean and the rooms have been tastefully refurbished. Whilst the bathroom was impeccably clean, it is in serious need of an update to match the room. Free wifi and foxtel are an added bonus. Overall a very comfortable stay, would recommend for those passing through Maryborough.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Zoe2489, Thank you for leaving a fantastic review on TripAdvisor! We're thrilled to know that you had a pleasant stay with us and that you enjoyed our clean and tidy refurbished rooms. Thank you also for commenting on our free Foxtel and broadband, we're glad that you enjoyed our added features. Thank you once again for the wonderful feedback, we hope to see you next time.

"Unit stay Awesome"

5
23/12/2015

Another great trip to Maryborough made all the better with another great stay at Kimba Lodge, this time with the partner and both lots of kids .. The unit is a great nights stay, air con in all rooms and spacious kitchen and lounge .. Staff always pleasant, rooms tidy, beds very comfy and Best showers ever .. Looking forward to our next stay soon

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Steve M, Thank you very much for the fantastic review! We're so delighted to hear that you enjoy staying with us when you visit Maryborough. We're happy that you were pleased with our fully contained apartment and that it was comfortable and spacious for the family. Thank you for mentioning our friendly staff and our showers. Thank you for choosing to stay with us, we very much value your loyalty. We look forward to seeing on your next vacation to Maryborough.

"Mixed review"

3
13/12/2015

I have stayed at Best Westerns before & loved them...until now At check in, the lady on reception had such an attitude towards me (I had accidentally booked two rooms by mistake & told her I only needed the one room) She didn't handle the situation professionally at all. In the end, I had to pay for an extra room I didn't need. The rooms themselves are nice and comfortable. The beds were firm but comfortable. However, our bin had not been emptied & was still full of rubbish from the previous people The air conditioner in our room was so annoying. Without even being switched on, in the early hours of the morning, it would make some really strange noises and then spend the next few hours making ticking noises. The pool was lovely, however, lights in the pool would have been great. We hopped in the pool at 7pm & it was quite dark to swim in. While we were in the pool, we saw one of the staff members pushing dirty laundry around while having a smoke hanging out of their mouth. Not very professional. Unsure if I will be staying here again

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Tammy S, Thank you for staying with us and taking the time to leave us a review. We are pleased to hear that you enjoyed swimming in our onsite pool and found our rooms to be comfortable. We are proud to have some of the only renovated accommodation in Maryborough and believe our guest rooms are the best in town. We are however sorry to hear that you were not totally satisfied with your stay. Our staff endeavour to be professional and hospitable with all of our guests. This fact is clearly demonstrated through our sterling reputation on TripAdvisor. Our Front Desk Manager tried to work through your double booking issue as professionally as possible. We encourage traveller to take extra care when booking online to avoid these types of mistakes. Additionally, please note that the person you observed while you were in the pool was in fact an in-house guest and not a staff member. Please be assured we have a strong quality control program though Best Western and Star Ratings Australia but we do appreciate your feedback in regard to cleaning and maintenance. Safe travels.

"Nice little motel"

4
04/12/2015

Nice and clean with modern rooms and comfortable beds. One of the better places in Maryborough. No restaurant on site if that matters to you. Parking would be the only down fall. Finding that the Best Westerns are good places to stay. Would recommend this hotel.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Lyle S, Thank you for your time in leaving a wonderful review! We're delighted to know that you enjoyed our clean modern rooms and that you enjoyed our comfortable beds. We're happy to hear that you enjoyed your stay, and we appreciate your recommendation. We hope to welcome you back soon.

"Best Night Sleep"

5
02/11/2015

Please don't drive past this beautiful motel. We had a fantastic weekend here. After returning from a huge day and night out we arrived back to our air conditioned room and had a lovely hot shower. We found the rooms to be very quiet and had everything we needed. We will definitely be staying again. Thumbs up to the great staff.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Andrena71, Thank you for your terrific review on TripAdvisor! I am thrilled you had a fantastic weekend at our motel. I am happy you enjoyed returning to your air conditioned room and you were able to have a great nights rest. Thank you for choosing to stay with us, we look forward to your next visit to Maryborough.

"Best beds in Maryborough"

5
02/11/2015

This motel is very handy to the centre of town and is great to stay at, in which I do often when in the area on business as it is central to Hervey Bay, Gympie and Bundaberg. The décor is exceptionally good and the hotel next door is a great place to have a meal and a beer which also offers a charge back account to your room for Kimba Lodge guest's. Great staff, great rooms and the best place to stay in town and I am booked in again for this week.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Kyle W, Thank you for your terrific review! I am so pleased to know that you enjoy staying at our motel. I am glad to hear that you liked our convenient location, our stylish decor and the pub next door. Thank you for commenting on our fantastic staff and our motel being the best in town. Thank you once again for your loyalty, we look forward to your next check in.

""The" place to Stay in Maryborough"

5
11/10/2015

I stayed here four times over a eight week period and in a different room each time , ground floor and first floor. The rooms were all made up to the same first class standard with good tv & Austar recepition , the beds were good, the rooms are quite with no road noise. Internet was free just had to plug the suppled cord into your laptop. This is an excellent place to stay. All of my futher trips I will be staying here

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear stephensD7579BT, Thank you very much for sharing your feedback on TripAdvisor! We are delighted to hear that you enjoyed all of your recent stays at our motel. Thank you for commenting on our high standard of quality rooms and facilities, we're thrilled it contributed to you enjoying your stay. Thank you once again for your review, we do look forward to having you stay with us again soon.

"Always a pleasant stay"

4
27/09/2015

Have stayed a few times now, the rooms are exceptionally clean and tidy, in fact the whole grounds are perfectly presented in this unassuming little place. The only downfall is the limited parking - my last stay I missed out on a carpark and had to park in the entrance way, plus only half the car parks are under cover. I can not fault the hospitality and service, very friendly and helpful. I will continue to stay here when I'm in town.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear HaveAHeart, Thank you for taking the time to leave a review on TripAdvisor! We're thrilled to hear that you enjoyed your recent stay with us, we are also happy to know that you are a returning guest. We appreciate your comments toward our clean rooms and our friendly staff. We value your feedback and your loyalty, and we hope to welcome you back on your next visit to Maryborough.

"Clean, comfortable and quiet."

4
15/09/2015

Have stayed here 3 times now and each time have found the rooms clean, comfortable and quiet. We have been welcomed in a friendly manner each time. If you want a meal, the White Lion next door offers good food and reasonable prices.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear TLWoody, Thank you very much for your time in sharing your experiences on your recent stay at our motel. We're thrilled to hear that you enjoyed our clean and comfortable rooms. Thank you also for mentioning that you were welcomed on all occasions in a friendly manner, as we are truly passionate about delivering exceptional experiences. Thank you very much for your loyalty and choosing to stay with us, we look forward to welcoming you back next time you're in Maryborough.

"Best in town"

5
21/08/2015

This is by far the best place to stay in Maryborough. Rooms spotless, spacious and you are set back off the main road, no road noise and the staff are excellent. Breakfast is great value, freshly cooked at the time you ask and always a big feed. If you are looking for a stopover in Maryborough, book in with Kimba Lodge.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear KHillery, Thank you very much for leaving us a perfect review on TripAdvisor. We're so pleased to hear that you had a pleasant stop over at our motel. We appreciate your comments regarding our clean rooms and friendly staff as well as our fresh breakfast options. We're thrilled you enjoyed your stay and we very much appreciate your kind feedback. We hope to welcome you back next time you're passing through Maryborough.

"Quiet"

5
01/08/2015

Always a great place to stay. It's quiet, friendly and always nice and clean. I highly recommend Kimba Lodge to every one. I always get the best night sleep and look forward to having a shower as they are always nice and hot and towels are always clean and crisp.Thank you to the staff for always making us feel welcome.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Andrena71, Thank you very for your excellent review! We appreciate your kind comments toward our freindly staff and motel. We're thrilled to hear you enjoyed your stay with us again, and we look forward to your return. Thank you for your loyalty and choosing to stay with us.

"Great value"

5
18/07/2015

Comfy beds, awesome shower, secure building, great pub feed next door and sweet lady manager. Just dropped in here on the way past on the drive home late at night, but a pleasant surprise. Quiet rooms make for a great nights sleep. Will definitely be back.

AnnNelsonManager, Manager at BEST WESTERN Kimba Lodge Motel, responded to this review
Dear Richard C, Thank you for your time in posting an excellent review on TripAdvisor! We're delighted to read that you enjoyed our comfy beds, room facilities as well as the pub meals next door. We appreciate your kind words and I look forward to welcoming you back next time you're passing through Maryborough.