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Je m’inscris I had a great stay at Best Western I-5 Inn & Suites. The area felt safe, and the hotel was very clean. The staff was friendly and helpful, making my stay even better. The breakfast was one of the best I've had in a hotel – lots of options and very tasty! Highly recommend for anyone looking for comfort and good service.
I stayed at the Best Western Inn and Suites in Flag City, Lodi, and it was really nice! The staff was friendly and made check-in easy. My room was clean and comfy. I loved the breakfast; there were many tasty options. The hotel is close to shops and places to eat. I recommend this hotel for a great stay!
Disgusting, unclean, needs repair and sanitize the whole building! To add there was questionable stains on the side of the bed! Stayed in no. Smoking but halls smelled of smoke! The breakfast food was not labeled and hardly no breads and outdated food products- which led to me having stomach aches and congestion from smoke smell and stuffy environment to breathe in! Just plain awful!!!
The room was very clean and comfortable. One of us was not feeling well and they let us check in a bit early. Thank you! Breakfast was very good. There was always staff available to help with supplies and requests. Liked that there is underground garage parking.
This is a convenient Best Western by I-5 in Lodi. Good breakfast except for the scrambled eggs but the entire facility was dingy, poorly lit, and dirty. The elevator and hallways were a disgrace: Peeling paint, dirty floors, water stained wallpaper, carpeting from the 1990s, a musty odor in the air. The worst part is the congregation of street people in the parking lot at night where I was accosted by panhandlers...likely illegal aliens. If you are looking for a pleasant, clean hotel, keep going. Security is not good here.
I was in town for a birthday party during the hottest day of the week. The room was clean, quiet, and cool. The staff was friendly and professional.
This hotel is old and has room features that have not been cared for, breakfast was poor quality, room was poorly furnished. This facility is on the bottom ranking of Best Western hotels.
We have stayed here twice in the last couple of months. It is a 3 star hotel on the highway for a quick overnight and early start. Both times, the hot water has run tepid or cold. This is on the third floor near the end. After the first time, we heard how the plumber was fixing things and that they apologized etc. We should have looked at Google reviews, this has been a problem before. We won't stay there again. Other than that things are fine.
The room seemed to be clean enough, but shower was very low pressure, no amenities such as shampoo or conditioner. The room was too hot so tried to adjust the heater but wasn't functional. Closet door was broken. Didn't worth with what we paid, we won't return.
We have stayed at this hotel many times and we were very satisfied. This trip started off poorly as when we arrived there was no one at the front desk. It took 10 minutes for someone to show up, and he was seen running across the road from another hotel to ours. When we got to our room I spotted tiny dead bugs on the floor, and we had two beetles flying around the room. The bathroom was clean but there was very low pressure from the shower. The fixtures looked old and corroded. There was black grease smudged on the bathroom door. As well the soap and shampoo didspensers were empty or not functional. Not sure if we will return.
Truck stop, parking, and RV Park close by so LOTS of large vehicles stops and starts. Poor sound mitigation for the room. Beds too firm. Staff not very courteous. Traveling as a solo woman and did not feel safe.
The room had bugs in the bed that were crawling on us. We were moved to another room that had water pressure issues with the shower. They sent out a repair man who did not fix anything. Staff was nice but overall worst experience ever. Save your money and go somewhere else.
The hotel staff was friendly and the hotel was very comfortable and quiet, I came for work and the stay was excellent. The coffee was nice and warm in the morning and the breakfast was perfect. Parking was not an issue.
Thank you Best Western for taking care of me. I really enjoyed my stay. Great breakfast, staff and great stay all together. Will definitely stay here again and will recommend t my friends and family.
Easy to locate right off of the freeway. Has covered indoor parking if desired. Rooms and the overall hotel amenities are top notch. Has an indoor pool and hot tub. Staff is friendly and helpful. You should have no misgivings about selecting this place to stay.
We stayed here twice this past week; on our way to the central coast, and then again headed home. This hotel had easy access to I-5. It's a nice clean and comfortable place to stay in Lodi. The front desk staff were always friendly and timely helping us. The breakfast was make-your-own waffles, cereals, eggs (powdered one day but real the next), sausage links, and potatoes. Also, an assortment of juices, muffins, and breads. They are also close to fast food and fairly close to nicer restaurants. As others noted, the pool and hot tub are small but refreshing. The hot tub was very hot. We got out after 5 minutes due to the temp! There is a free parking garage under the hotel, plus several spaces around the hotel as well. The rooms seemed clean to us, the ac worked well, and the beds and pillows felt great after a long drive. The only thing I wish was better was the water pressure. Very low in the shower - as noted by other reviews.
Booked room earlier in day, arrived at 930-1000 pm. given room on 3rd floor. Hallway 91 degrees, air not on and not on in room. Took approximately 4 hours to cool down. Front desk gave every excuse in book. Weather was 109 that day no reason to not have cooled halls and room. Very rude at desk, $ 200.00 room, think not. Do not stay here.!!!!!!
The hotel is good for a one night stay Located off I-5 in a rest stop with lots of fast food restaurants and gas stations. Very noisy because lots of trucks and motorcycles constantly coming and going. Especially in the morning. The noise starts at 6:00 am As for the hotel itself, very plain room (not even a picture on the walls). Pretty clean but no water pressure in the shower. Soap dispenser did not work and tub didn't drain very well. Breakfast consisted of powdered eggs, bacon and a few other items. There is a sign that says “ don't take breakfast to your room”. Really????? TV was good with movie channels. Microwave and frig we're good to have. Lots of construction workers hanging out in parking lot with big trucks and loud music but there was no construction going on at the hotel. Made me a little uncomfortable. We love Best Western hotels but I think we'll pass on this one next time around. Just a note: Microtel hotel is across the street so same noise problems if you choose to stay there. Don't know anything else about it.
I could not unwind in my room even a little bit. I'm usually able to ignore the fact that hotel rooms arent the cleanest, but I was very uncomfortable with the state of this room for several reasons, the first and biggest concern was that one of the pillows smelled strongly and undeniably like p***y and another pillow had another guests blood on it. And the bathroom had another guest's used toiletries still in it, with the person's hair still on it. I felt entirely uncomfortable touching anything in the room because of these things. And even opted to sleep on top of the bed instead of in it. It was gross and completely not worth the price. Also the guy who checked us in was being rude af. Stay somewhere else
We stayed on our way from Oregon to Arizona. The location was the only good thing I have to say about the Lodi location. There is so much air freshener being pumped in, that migraine sufferers need to stay away, The water pressure was so low that you waste water just trying to get clean. They claim to be a leader in safety for your health but not 1 of the sanitizer dispensers worked. To get off the elevator you have to walk through the dining area. That was odd.
The bed sheets have fresh food stains. When we asked for a replacement the lobby representative say that he will bring it in 10 mins. We went downstairs after 1 hour and the same person who we talked to was there sitting and just watching on the phone. We had to get the sheets ourselves and the representative was just laughing and don't care. We did not get the name but the rep is a guy who was on duty at 9pm on May 2, 2023. I changed the payment method for reimbursement purposes. I was told that it's already fixed then they charged the wrong card. When I called after the stay they end up that they can't reverse the charge.
Best Western I-5 at Lodi is a nice, clean motel right next to Interstate 5. It is conveniently located to wildlife areas, wineries, and restaurants in the area. We have stayed there around ten times and it is very good every time.
Booked this hotel under short notice, and got a pretty good deal for the night. The hotel is a bit oddly designed, and you have to go back outside if you want to use the stairs (not for long - walk out one door and walk in another). It does have a parking garage, which is nice. The hotel is very close to I-5, and has a LOT of food choices nearby, including a Carl's Jr. right outside the front door. The hotel has a hot tub and a VERY small pool, but...the pool was warm! Breakfast room as small, but the food was pretty good. Overall, based on what I paid, it was a good value.
Clean, easy access, reception excellent, great breakfast. We got rooms next to our friends per our request. We were happy to have a refrigerator in our room. The room was quiet day and night. It was safe.
I reserved a room with one king-size bed, for one adult. Their website listed that as $137 per night, a figure that the desk clerk confirmed when I checked in on Thursday, 29 Sept. She also enrolled me in their loyalty club for extra savings. When I checked out Sunday, 02 Oct, I was instead billed $167 for the first night, $207 the second night and $237 my third night. Nowhere did the promised figure of $137 appear on the closing bill. I ended up paying $200 more than what I expected. You may say I'm not familiar with the complexities of the motel business, but this is an outrageous deception and dishonesty. I probably don't have proof that would stand up in court, but I know what I was told and saw. I'll never trust Best Western again and hope to never be in one again.
We stayed at this hotel on September 3rd 2022. We parked in the lighted garage. At 10:30pm somebody pulled into the garage next to my truck and cut the fuel filler hose in an attempt to steel gas. When that attempt failed, they drilled a hole into the dank to steel it that way. I can't hold the hotel responsible for some crappy person steeling gas. However, the police told me that this happens all the time at this location. They also said the chances were not good to catch them as the video cameras are very poor quality. Because the hotel knows there is a security issue By knowing there is and has been a security issue and not upgrading cameras and hiring security guard, the hotel seems to not care about protecting it's customers. Stay at your own risk....
When first walking in room seemed clean, until you walked around with shoes off and jumped in shower and nothing but black came off feet. If you stepped on bathroom floor there was black area where your foot just was. It looked clean BUT it was not. Walked past where they serve breakfast and these 2 water container had gook in the bottom, well needless to say breakfast was off for us. We went to McDonalds And the cost of room $ 176.82 no, not worth it. Stayed in Roseburg at BW $151.20 after discounts and it was clean and breakfast was good. They need to do a deep cleaning in these room they are DIRTY
The front desk clerk is lovely and efficient- 5 stars for her! but the room is so noisy- what sounds like drag racing outside on the street, repeatedly, and children running up and down the hallway above us at 10:30pm. And this is supposedly the quiet side because it's not facing 1-5.
Nice place to stay, clean rooms and staff was friendly and helpful. We had stayed at this property before and rented 3 rooms for family to stay on their visit now. This will be our hotel of choice when we need one in this area.
Stayed 1 night on return home trip from Palm Springs to Vancouver BC. Hotel assigned another guest our room after we had checked in. Lucky we were in our room when the other guest walked in! Food poor and a rag for a wash cloth. would not stay here again
Don't stay here! We booked a 3-day stay for a wedding and were very disappointed. After a 12-hour drive, we were dog tired and the unfriendly, bored desk clerk took over 20 minutes to check us in due to "card reader problems". Then he gave us a key to an occupied room! We lugged our bags back up to the second floor and opened our new room which was musty and had multiple maintenance problems, including a leaky sink faucet that left a puddle on the countertop with each use. Though we were offered another room, we had already unpacked a lot of stuff and hadn't realized at that point how bad the hotel was. The biggest issue was lack of security. The hotel management keeps the main door open all night (your room card is not needed) "for the courtesy of guests that forget their keys", allowing ANYONE to get to guest rooms; this door is NOT visible to the night clerk. This hotel is not in a great area right off the highway and when we came back at 11:30 pm there were men loitering in the area. In addition, the breakfast was terrible, and the towels were small and thin. We tried to change hotels after the first night and the others were booked. Ugh!
Room was dirty left over beer can in room and overall appearance of hotel is shabby, elevator smelled of smoke and breakfast area was dirty and looked unhealthy, while hotel has Satellite TV most of the stations are shopping networks and had to do a lot of scrolling to fine suitable programs, no premium channels
Very nice motel and fully meets Best Western standards. The local is convenient and the breakfast is quite decent. Everything is very clean. The only minor issue is that the bath towels are quite small.
Stayed here for one night while visiting a few towns near Lodi, CA. We generally enjoyed our stay. I would say the best part of the hotel was the friendliness and professionalism of the front desk staff. They were accommodating when requesting a couple extra pillows and generally pleasant and helpful. The property itself is a generic interstate hotel, so the name fits well. It is located near a bunch of truck stops and a convenient Starbucks. The property is clean and maintained well for this type of property. The beds were comfortable. We had two queen beds and each bed only had two small pillows, so I need a couple more, which I received promptly. The hotel is run economically, which isn't a bad thing. For example, the two small pillows, the two sets of towels and limited amenities. Everything you need, but nothing more. It is an economy hotel, so it is fine and I can always ask for extra. I did not try the breakfast since I usually bypass hotels offerings. There is a pool which we didn't try. The hotel has covered parking, which I am sure is great in the sunny, hot summer. My pet peeve with this property (this is just one of my quirks), the rooms have laminate flooring, rather than carpets. (A lot of people prefer this, not me though). It is fine, just something I notice and probably the only one to give it a second thought. yes, it is a fine hotel for its purpose. If you need to spend a night on your way down interstate 5, this is a fine place to stay.
Poor Covid safety Tiny pool not adequate for exercise Lamps not working in rooms, also coffee machine was on last legs and needed replacement Of 3 Best Westerns stayed at during road trip this was most expensive and least desirable
We stay at best western hotels because we have been pleased with the cleanliness and service. This hotel is making us question our choice. This place was filthy, the bathroom faucet leaks, pubic hairs from prior guest in tub etc etc. the breakfast choices were cold cereal or biscuits and gravy. Sad place.
The reason for my visit was because my daughter passed away last week so I needed a place to stay for the viewing. Not thinking, I made the reservation for one night but actually needed two nights. The manager went out of her way and was able to get me the second night in the same room. I didn't have to move to a different room. I hope the next visit will be for a better reason but I know the service will be exceptional, just like this time.
We have stayed at this hotel for over 10 years, since moving away. We were upgraded by the Manager the day before our arrival. When we checked in, she said it was sold a couple of weeks before and the new owners were wanting to make this the best Best Western Hotel they could. I think they have reached their goal!
Room was clean and well maintained. The floor was done with a ceramic or tile type laminate which was easy to keep clean during the C19 crisis and as a bonus for those staying below that room, made anyone walking around above them noiseless. Negatives were a tiny unattractive breakfast area and a small unwelcoming check-in area. Parking outside was crowded. I would not be a returning guest.
I drove 8 hours only to arrived at the hotel and find out that I had no reservation. Apparently, my paperwork was given to someone who signed it and was entered in as "checked in" in my name. It was 1 o'clock in the morning, I was extremely tired and had to wait for the front desk staff that was on duty to contact the manager/owner. I was told that the hotel was completely sold out, but I refused to leave without some type of accommodation. After waiting over an hour when the staff figured out the mishap a room mysteriously came available.
Exterior of the building, indoor pool & hallways are outdated. Staff Team members were extremely nice & constantly cleaning. Rooms were very cleaned & decent. The indoor pool reminded of the horror movie “The Shining”
I was thinking it was going to be like other motels where there people hanging out and fighting but it wasnt I love it at Best Western in lodi and I would tell my friends and family about it even strangers
Staff are very friendly and helpful. My room was clean and quiet. Great area to walk pets. Convenient to restaurants and the I-5 but wasn't noisy. Gas stations and Safeway is all in the area which made it easy to access and efficient.
The location is very convenient for those traveling north or south on I 5. The motel is very near the intersection of I 5 and Highway 12. There are restaurants in the area and a couple of wineries. You are only about five miles west of many restaurants and stores in Lodi on Highway 12. The staff was excellent, and the hotel is very clean.
clean quiet lots of parking starr is nice convient they take cash garage parking avail. vending machiines nice people quiet close to freway and lots of gas stations and food nearby not really walking distance to anywhere other than fast food or gas station but good location
The Best Western Lodi was most convenient. Just off the 5 Freeway, it makes for an easy on/off when you are traveling in the San Joaquin Valley. It was clean and operated safely for an overnight stay during the coronavirus pandemic. Best Western is doing everything they can to assure their guests feel safe and secure with social distancing and cleanliness in this property.
i stayed during a pandemic the pool is closed as is the workout room and no breakfast service so why not adjust the prices accordingly. The hallways smelled like an ashtray but the rooms were clean and nice.
Misrepresentation!!! I always stay in a king room as I find it more comfortable sitting on the sofa the table in front of me. Room I was given was one of possibly four rooms in the hotel that is at least six feet shorter than any other room in the hotel. It was fairly large enough to accommodate a nightstand on either side of the bed and a small chair and that is it.When I inquired about the size of the room I was told that that that room is a standard king room and what I've described is a suite. So apparently they have no suites in the hotel even though it is called Inn and suites.Choose no lamp on the desk and lightIng was very poor.The closet was only about 2 feet wide.The carpet in the hall by the elevator was very dirty.And checking out I ask for assistance with my luggage and waited a half an hour before calling the desk again!
Best Western I-5 Inn & Suites is an excellent place to stay. Even during these challenging times the Hotel is always keeping up with disinfecting and constant cleaning of frequently touched and occupied areas. Rooms are extensively cleaned and left vacant for 24 hrs prior to the next guests arrival. Great confidense builder that your stay will be as safe as possible.
I have never been to a more unprofessional establishment in my entire life. I stayed at this best western for a BUSINESS trip. To my surprise I was woken up from my sleep at 11 o'clock at night, by a tall, buff, total wasted, man, banging on my door. He threatened to kick my door down if I didn't open it up within 11 seconds and proceeded to count down. Meanwhile nobody from the hotel being staff or security was aware. The drunk man harassing me then continued pounding on my door. I called the front desk and they told me me they would send someone. When they finally did the man had already done enough damage. I called the police best western did not ensure my safety as a paying costumer. When the situation was settled the front desk lady had informed me that the man at my door had been at another guest door previous to my own and was told to go back to his room. He walked free and was not escorted out of the building or even back to his room which then led him to mine. If that isn't bad enough the door leading into the hotel and ALL THE ROOMS remain UNLOCKED 24/7!!! Anyone can freely come in without a hotel key and harass you! The front desk was extremely rude to me and I paid over 200 for this horrible experience. I am appalled!
Very loud location between t truck stops on I5. First room had a running toilet and no one to fix it. We were moved to a 2nd room, it has no furniture except bed, tv stand, desk chair. Bed squeaked when you rolled over. We were told the next morning it was being re-done. Desk people at check in did not know that. Worst "Best " Western ever
Erika at the front desk was very rude and unprofessional I had an employee staying at this property and she was less then helpful during check in and check out and packed a big attitude. I even spoke to her on the phone and she had a poor attitude with me.
Easy access from I-5. Reasonable price and several fast food choices within walking distance. Good breakfast at hotel included with the lodging. We were on the second floor and facility was very quiet. Bed was very comfortable. We will stay at this hotel again if in the area.
We visited the surrounding area to view the Sandhill Cranes. The Best Western is centrally located with easy on/off highway access. The room was comfortable & clean. We were on the highway side of the building so it was a bit noisy. I would request a room in a quieter part of the building. Staff were friendly and helpful. Breakfast was disappointing though. The bacon & eggs were okay but the oatmeal was watered down and runny.
My husband and I really liked this hotel especially the rooms that were reserved for dogs. It was perfect for us and I didn't have to worry about accidents on any rugs from my dog because it was a hardwood look. The room was really clean and beautifully decorated. Even though we were close to the interstate our room was quiet.
Nice hotel along the I5 highway in California. Good rooms for dogs because the flooring is not rugs! Only problem was that there isn't any designated pet relief area. The hotel and rooms are relatively new. Very nice! The breakfast was very good!
After a long day on the road this place was an oasis. Specious room. Great beds! Good facilities. Friendly staff. Really fast wifi. Great channel selection. Off the freeway but our east facing room was quiet! What more can you ask for?
Hotel looked to be recently refurbished. I was in room 310 which faced east (odd numbered rooms face west) The ceiling was tall, and the floor was a comfortable hardwood laminate. Staff was super friendly and helpful. Good variety of complimentary, free, hot breakfast items. PLUS ITEMS: DirecTV, good wifi, good shower pressure, earplugs, quiet a/c unit, food choices within easy walking distance, comfy beds, and windows kept out freeway traffic noise. A great experience!
We were passing through on our way to SoCal and this hotel worked well for us. Easy in and out from the I-5. Comfortable bed and good sized room. Parking was a bit of a challenge with work trucks filling the outdoor lot. Parked inside which was tight for an Outback. Really enjoyed the breakfast with lots of fresh fruit variety.
Great staff and nice full breakfast. Lots of places to eat at stop in this not yet famous wine countryside. Though I was traveling through this time, I'd pick this hotel to stay if visiting the Lodi wine corridor nearby.
We stay at Best Westerns almost exclusively. We booked this for a trip from Oregon to South California. We are Gold Crown members. Reception ladies were friendly. When we got to our room, bathroom sink water was running. So we turned it off, but then tested the bath water...it came out muddy/black before turning clear. The bathroom sink spewed water to the side onto counter when we turned it back on. So we decided to go downstairs and get a different room, when we tried to shut our door, it would not shut and latch, you couldn't even lock it. We had booked a king room, when we asked for a different room, they downgraded us to a double queen, but we paid the same price. Not impressed. The breakfast room has two small square tables and two oblong tables, that's it! It was crowded, and a lot of people took food back to their rooms, as there wasn't enough places to sit. This is just not right. This is on an off ramp from Interstate five, and it is a HUGE truck stop. We heard trucks all night. Food choices are few nearby. Not a good place for a quiet night, and we will be contacting Best Western on the room condition and downgrade. Stay in Stockton or Sacramento, not this Lodi location. :(
Disappointed... I'd rather not leave such a review on Yelp, but after looking for ways to contact management I had no luck. So, we stayed at this Best Western as we could not find any other options. At first look, the room seemed fairly clean. After closer inspection, we found a bowl on top of a lamp. Really? Why? What was the tipping point however is when my daughter pulled out the couch bed, the sheets had not been cleaned. There was red lipstick on the sheets! We called to get a new set. The front desk clerk brought two flat sheets, no fitted. I went downstairs with him to retrieve proper sheets as well as a pillow case. Quite a disappointment for sure. No need to return and will definitely NOT recommend to others.
The Best newest and definately worth it. Yes, location from freeway was great. It was easy to get to. It was a newer hotel. The staff were great, friendly and helpful. The room was very clean and it was quiet. I loved the look and feeling of the place
This hotel is located right off Interstate 5 a couple of hours north of San Francisco. It is extremely easy to get to, and if you are committed to staying at a Best Western Hotel, it is the most reasonably priced hotel within hours of San Francisco. Rooms are clean and quiet, internet is good, and the breakfast is also good. I had a minor issue with lack of hot water and some rustiness, which resolved itself during my stay. There are a number of restaurants nearby, but count on having to drive to reach them as almost all are located on the other side of a busy highway.
Awesome place ,clean ,variety of places to eat I had a nice view of the highway.For a trucker it's a really good location because there's a near by fuel station, truck wash and variety of food and most importantly truck parking around the area.
This is the second time we have stayed at this hotel while passing through Lodi. We have found it much cleaner and way more comfortable than the previous options closer to the downtown area. The rooms are always spotless, beds are very comfortable. Can you hear your neighbors? Of course you can. This is a wood frame building and is just the nature of the structure. But overall this is a good place to stay.
This is my first time staying at the Best Western l-5 Inn & Suites. From the time I walked in to the hospital I was very impressed. Customer Service is a MUST to me and this place passed the test. The room was clean and was beautiful! I travel back and fourth to Oregon and I will always be staying in the Best Western!
Paid a very reasonable price, nice staff. Bed was comfy and room was quiet enough. Didn't stay long enough to have time to use the pool but it was nice and not crowded. Loved the breakfast that was included in the price. We'd stay again, for sure.
Made an advanced purchase thru website as directed by 800 number because my husband was paying with his BW credit card. The point if advance purchase is so you don't need to have the cc that the room was paid for in hand, just one in the name of the guest for incidentals. Upon arrival they stated they don't do that even though they had put a hold on that card. BW customer care tried to get them to understand as they could see the reservation, instead the front desk staff told the customer care that I had the card but it declined. After 3 hours of going back and forth, customer care could not get this hotel to comply. Customer care at BW was awesome and compensated us with extra points for all the trouble. Was never contacted by a manager. Will never stay at this location again. On a side note, the indoor pool is super small and tile slippery. Breakfast attendants were very friendly and helpful.
As a road warrior, the importance of starting the day off with a good breakfast cannot be understated. So many of the BW properties concoct a version of what they think is breakfast that simply represents saving money and time by offering the lowest level of whatever they have. Not true here and for that alone this property gets top points. If you're planning on using "the pool", that is an absolute joke. The rooms are very nicely done and most importantly...the hallways leading to them. So many interior access properties allow the walk area to the rooms to simply deteriorate, which makes for a fairly despressing experience. Not here...very nice. If you need a first floor room, be aware that there are no first floor accomodations. Their First Level is the second floor and plan accordingly. Avoid the back of the property where highway and truck noice emanates. Nice selection of daily newspapers with breakfast.
We thought this hotel was brand new. We asked how old it was and was told it was 15 years old. They have kept it that nice. Clean. We always have problems with dirty carpets. Not here! They solved that problem by providing beautiful hard wood floors. Breakfast was the best of our road trip. We sought out the attendant and gave her a nice tip. Great value for what we received.
Check in was very easy. Clerks were very professional. Rooms were very clean & comfortable. I really like it when the air conditioner is on when I return from business. Coffee pot & bottled water is nice. Parking is a little crowded but if you arrive early enough not a problem.
This was an easy access hotel with a great price. The only food options for dinner in the surrounding (walking) area seemed to be fast food though. Clean hotel, comfortable rooms (liked the non-carpeted floors), good wi-fi, friendly staff. We really liked the fact that we got two bottles of water and two snacks when checking into our room - a nice touch after a long & hot ride from Salinas. Thanks!
Driving from Oregon to Southern Cal, I look forward to this Best Western in Lodi. The rooms are clean, comfortable beds, fairly quiet, the staff is wonderful, breakfast in the morning, Several gas stations very close, by the time you hit the freeway you are good to go a long way.
It's a good place to stop. I'm always well cared for. The rooms are clean and nice. A good Jacuzzi that I always use. Easy off and on freeway and a Starbucks across the street. I've been going the for several years and they keep improving the place.
Got a king size suite with all the goodies. From the moment you walk in to register the staff was very warm and friendly. Lobby was clean and well decorated, the room was spotless. Toilet was clean and shower area was great. One of the better Best Westerns I have stayed at. Overall a great stay for the price. Comfortable beds and pretty fresh continental breakfast.
We enjoyed our stay there and will definately go back there again. Best Western is always a good place to stay.The pool area is small but nice and breakfast is good. Rooms are servicable and clean. The price was in line with other Inns in the area. The front desk staff were friendly and informative about the wineries in the area.
The hotel was bright & clean. The staff was great. This was a wonderful stop during the long drive for our family! The room was spacious and clean allowing our 1 year old to run around and burn through her energy. The beds were extremely comfortable for all of us as well!!
We have stayed before but this time they converted pet friendly room floors to wood like floors. Someone finally got smart and what a joy to stay in a clean beautiful room with no bad smell . Great grass in the area for dog walking : breakfast was amazing and fresh including the fruit. Great overnight stay, thank you for making it so comfortable :
I stayed for two nights, and other than some noise on the floor above, I had two good nights. One interesting thing was that they don't have carpet floors, but tile/wood. Bring your slippers. The breakfast was good, with hot oatmeal, and the normal hot items.
Everything about our stay was nice from the staff we encountered to the condition of our room and the hotel amenities. Our room was on the 2nd floor and was immaculate- looked newly renovated. The bed was hard but I know that's a personal preference issue. The pillows and bedding were nice. Another reviewer mentioned how small the pool is. It's hard to tell from the pictures but let's just say, we laughed when we saw it. It's really small. No complaints here though. Our 5 & 7 year old still very much enjoyed it after a long drive and being indoors was really convenient. The spa is also great. The water with orange slices, water with cucumber slices, coffee, hot water for tea & cocoa and cookies in the lobby are very welcoming. If you're a very light sleeper, the road noise might occasionally bother you at night. Grab & go breakfast options were perfect for us as we needed to leave early.
It is hard to find reasonably-priced comfortable hotels in Humboldt County. This was a nice surprise. Price was good, room was clean and roomy. The bed was comfy, though the pillows were too big. It has easy access from the highway, and easy access to Arcata. Thanks!
The Hotel looked recently remodeled.The staff was very friendly and helpful.The amenities, WiFi, Breakfast, Jacuzzi, Microwave Ect. worked as advertised.We will be staying here again on the next trip to the area.
Okay, I usually give places the benefit of the doubt, so I did two stars here. It feels like the hotel is trying, but it's not there yet. There was a definite "funk" to the place, especially our room and just outside the elevator. Our room smelled like it was a smoking room not long ago. The room was clean, though, and the bed and pillows were comfy. The shower head and pressure was awful. The pool is laughable: it looks like an infinity pool without the infinity. Forget about your kids playing if there's more than two or three. The hot tub was okay, except when we got out we noticed we stunk like....something bad. The tub needed cleaned badly, probably drained. There were no towels in the pool area - and had to wait for the one poor staff member at the front desk to finish with the person before we could get any. I'd sleep with your window closed, the trucks at the truck stops and freeways are pretty noisy, but that's on me. Skip the breakfast. There was hair in the potatoes, the gravy was almost empty (I scraped the bottom) and it was so awful tasting I threw it away. Eggs were okay: your generic mass produced scramble. Now, to be fair here....The hotel had signs all over saying they were in the process of upgrading and remodeling and to bear with them. SO....it really feels like this was a Motel 6 that is being upgraded, or is TRYING to be upgraded. The photos attached is of the wall and blinds in the dining area and the sunrise at Carl's Jr across the street.
Easy to find off the freeway. Unhelpful desk clerk the first night there. Room was clean and spacious. We had a refrigerator and a microwave, which was great. There are many fast food restaurants nearby. The breakfast had an abundance of choices, hot eggs, potatoes, waffles, oatmeal...with many choices of toppings. Wow! Woodbridge's ecological preserve has greater Sandhill Cranes and we saw many of them in January during migration. Consumnes River Park also has excellent nature trails and birding. Some weekends the volunteers have spotting scopes set up.
Glad to get a better rate (as compared to other options) but you get what you pay for....the room was clean and relatively quiet. The bed and pillows were really uncomfortable. The shower had a "whining" noise. Overall, was glad we only stayed one night and will likely look for other options in the future.
Positives: Room is spacious and updated with laminate floors instead of the usual carpet. The bed linens and bathroom appeared clean. The showers have shampoo dispensers. And I never heard the neighbors through the walls on either side. The location is right off the freeway and there are several gas stations nearby. Starbucks and several fast food restaurants are within easy walking distance. The receptionists were nice and they kept the thermoses of coffee and hot water out. Negatives: I unfortunately got stuck with a room on the first floor near the elevator. The noise level was unacceptable. The least annoying sound was the thumping feet of the people above me. The door doesn't muffle the sound of crying children or loud adults in the hallway, either. People, stop shouting in the hallways at night!! But what was unacceptable were the machine sounds that wouldn't stop. I assume it was related to the elevator even though there was another room between mine and the elevator shaft, but I'm not sure. It would kick in throughout the night. I noticed a package of ear plugs on the nightstand, which was a first for me. That on top of the noise from the mini fridge and heater made ear plugs a necessity to sleep. Because it's winter time, having a first floor room meant jacking up the heater to the 80's to make the room comfortable. I normally sleep hot so this was an unusual step for me to take. This had to be one of the least comfortable rooms I've stayed in. Summary: I got a good deal through Priceline on the price of the room; however, if I knew that I'd be stuck with this room, the deal wouldn't have been worth it. I'd rather choose the location of the room and pay extra $. I would stay here again but only if I had a choice of room.
We're on our way North so location on I-5 was perfect. Rooms are different with vinyl plank flooring over carpet. Thought it through as I have wondered how clean hotel carpets really are with constant use. Makes sense ! Very good Mexican restaurant next door. Good food reasonably priced. Only negative was in room fridge. Ended up unplugging as it was very noisy.
Good night's sleep in a clean, quiet, comfortable bed. Heated indoor pool and spa, but pool is tiny. Breakfast ends at 9:30 so late sleepers are out of luck. Just down the road from excellent Michael David cafe, bakery, and winery. Across the street from Starbucks and Tortilla Flats.
Very pleasant one night stay in Lodi. Hotel is right off the highway in a nice area with a Starbucks and a number of fast food options. The staff was very pleasant and check in was quick. Room was clean and comfortable. Breakfast was very good and included many options.
We have stayed here before and have been very pleased with the facilities and the service.Rooms are clean and comfortable. The breakfast bar though small is bright and airy. The food is well maintained and the equipment is spotless. Well done Lodi Best Western....we will be back again.
This is a great place to stay if you are looking for a SAFE and Clean and Reasonably Priced room near Stockton. My kid plays travel softball and we are in Stockton often for tournaments. Stockton in it self is not very desirable but this hotel just 15 minutes north in Lodi is great
Very nice place to stay verry clean very nice very helpful little short on parking but it was okay they didn't have covered parking it was a truck stop sort of it was still a very nice hotel for that there was a nice Starbucks across the street I would stay there again anytime and Lynette was the breakfast roll and she was very good
Easy access to free way, heated pool, don't get room on freeway side if you want to sleep with window open. Great breakfast. Fitness center is fine, and you will be the only one using it, same goes for business center. Staff is professional. Housekeeping is awesome. My office didn't tell me to checkout Friday morning, and they packed up all my stuff better than I could. I picked up at front desk at end of day.
Located on the I-5 and hwy 12, near a few fast food spots, but nothing special. Basic good service and clean room. Normal breakfast for a BW. We would stay here again. Only complaint was the size of the advertised pool....... Was barely big enough for 4 people!!
Hotel was a nice surprise, very nice room with a very comfortable bed. Friendly and helpful staff and a good breakfast in the morning. Hotel is close to places to eat and parking is easy. We would definitely stay here again.
Rooms and breakfast OK. Reception when we arrived at best efficient; no friendliness. But we made a big mistake choosing to sleep so close to the freeway. Heard the noise all night. There are cheaper motels, away from the freeway and closer to Lodi available, we discovered this morning.
This hotel was a total surprise. It is located at the intersection of I-5 and CA-12, right across from the Flying J and Love's truck stops, with a Starbucks and some fast food nearby, and also a Denny's. In other words, there are plenty of conveniences nearby and it is not even a half a mile off the freeway. I was expecting a typical Best Western property (usually pretty reliable), but I was delighted to find that this property surpassed ALL of my usual expectations about BW. The room I stayed in (standard king) had hardwood floors, a spacious desk with and ergonomic chair, wide-screen TV, armchair, and a very nice bathroom with luxurious amenities (hello, Argan oil body lotion???). There is a tiny indoor pool, more for doing laps (less than 5' deep, long and narrow). The best thing, though, is the covered parking in the lower level of the hotel. It doesn't hold a lot of cars, but it is a welcome feature, especially in summer, when it can frequently get upwards of 90 if not 100 degrees. In sum: a great place to stay!
A perfect distance from the Best Western in Albany, OR, this hotel is super convenient into bakersfield or to get through LA before rush hour. Starbucks, mcdonalds, Carls Jr and more make this a great stopping point or as a place to base out of for awhile with its proximity to the outskirts of LA, SF, and Sacramento. As always, the brand did not disappoint, everything was as expected and anticipated. Ill be here again on my way back.
Nice hotel clean & quiet with good staff that were very helpful after a long days drive from Seattle, got a good nights sleep and food with in walking distance. the breakfast was good and some fresh fruit for the drive.
Looking for a place to stay and we came to the town of Lodi, CA. As opposed to the CCR song, "Stuck in Lodi Again" this was a great hotel. It was clean and service great. They had a full meal breakfast that was free. They also sold wine bottle behind the registration. The room was great, lost of room, a great bathroom and very clean. You can't go wrong by staying here. Quite a number of high quality restaurants within five miles.
This hotel is conveniently located right off of I-5. It was clean and the rooms have refrigerator, microwave and coffee maker. It was very quiet the night we stayed. There are several restaurants across the street. Didn't use the pool, but looked at it and it is very small, so if you're wanting
Stop at Lodi and checkout the Best Western hotel. Great price and on a very convenient location. We stumble on this hotel on our way to Los Angeles from Seattle. Most hotel we called were all booked or if there is an availability, one has to pay a high price. We saw this hotel from the freeway and took a chance. The place is very nice, clean and great size room. Price was also very reasonable. They even provide water and snacks.
I have stayed at this hotel many times in the past and have always founfd it to be clean and comfortable, The staff is great. The rooms are very well equipped and comfortable. I LOVE the beds. I have a bad back and after spending a few nights here, my back pain improves. Very nice mattresses! I also love that there is a soap dispenser built into the shower, along with shampoo and conditioner. The decor is very nice and even though it is next to the highway, you seldom hear the noise. I love this hotel and will continue to stay here when I am in the area!
Very nice hotel. Staff is friendly and accommodating. Rooms are clean with bare floors. Air conditioning was excellent. Breakfast bar small but well maintained. Excercise room was in good condition. Refrigerator froze our drinks so we had to adjust the thermostat. Free cookies at front desk. Will stay here again.
We arrived at 145 am and the front office staff were very welcoming. The hotel was clean and the breakfast was perfect for us. A quick bite before getting back on the road. Thank you for your service and a comfy bed to lay our tired heads!
Very lovely hotel. The service was great. We had a problem with the thermostat and a maintenance gpcame immediately and put in a new battery. The girls at the front desk helped us find an eatery. A.ll in all great service!
We booked our room with Reward points. The room had no closet or luggage rack. We had to put out suitcase on the floor. We hung our clothes over the back of the chairs. No iron or or ironing board. The coffee packets were sticky. Couldn't get the wifi to work. After several tries, resorted to using our Hotspot. The washcloths and towels were thin and scratchy. The sink didn't hold water. I'd rather have stayed at a Motel 6 if this is what Reward members get.
We stayed one night March 12, 2018. The room was very expensive $147.87. The most expensive Best Western we have ever stayed at. The heater/air con in the room did not work. The bathroom faucet barely turned. The hairdryer was defunct. The back door of the hotel did not close, allowing anyone to come in. There was a row during the night which lasted an hour. The police came, guns were reportedly drawn. The owner/manager claimed he was not the owner or manager and shifted the burden of my inquiry to a woman employee. When I complained of the above defects, it was he who argued with me. Customer service was un helpful. I did finally get a discount applied to my bill. When I called Best Western they told me this hotel was not a Best Western Plus. They credited me enough points to get a room at some, not all Best Western Hotels. If you go on YELP you will see many many complaints, of dirty conditions, roaches and rudeness. How this place got a good rating on Trip Advisor is a mystery to me. Don't trust Trip Advisor. Use YELP.
Coming from Oakland, the Best Western is the first large hotel coming to Lodi town. It is a typical BW with nice rooms. Nothing fancy but all you need to stay for a good night. Their breakfast is included in the room rate. Again, it is a typical BW breakfast including self made waffles. The location of the breakfast room is the worst place it could be in the hotel .... between the lobby level elevator and the hotel entrance/exit door. This is creating a lot of problems for people leaving the hotel and those taking their breakfast!! This MUST be reviewed and changed!
Very nice room, clean and comfortable, very quiet. I like it. Will definitely stay again. Many fast foods restaurants nearby Starbucks across the street. Gas stations near by..and there is a Walmart and Target three miles down the road. Everything you need close by and a quiet place to unwind and some rest.
We stayed in a suite that included two television sets, a king bed, desk and chair, and a sleeper sofa. The room and bathroom were large, well appointed, and very clean. If we need to stop for the night while travelling on I5 we will definitely stay here again.
We stayed at this property because I had enough points for a free night and we had driven down to visit our son. But we won't be staying here again, not even complimentary with points. It just doesn't feel right to me. Too many problems. They advertise an indoor pool but one person would feel crowded--that's how small it is. More like an oversized tub. This is an overnight stop for folks on I-5 and that is all.
Hardwood floors in hotel rooms make the guests room below and on each side feel like they are in a drum. The lights short out. The heater doesn't work. They check us into a room, we get settled and then the auditor calls and says we don't belong in the room, that we were actually checked into another room. That was after we were in bed!! The hallways are very dirty. The staff has a one size fits all answer to everything, “I don't know”. This place is terrible!
We will not stay here again. We have multi-le times because of the location but always have something going wrong. This time it was the A/C and shower. Eggs were not good at the breakfast also though I enjoyed the waffles.
I travel I5 often, spending a night in California in transit each time and for whatever reason had never needed or noticed this hotel, right on the freeway. Basically, everything was excellent. Everything you want in a name brand. Clean, affordable and convenient with super amenities. Hotels have gotten competitive. I know, I use them all the time. Best western has proves itself to be consistently great over the last 2 years.
Construction in elevator. Very noisy in the evening. It sounded like furniture was being scraped across the floor in the room directly above mine. This made it very difficult to go to sleep. There was a hair in the bathtub.
Stay at the Lodi Best Western in California was very good. The lady at check in, Maria was outstanding and very helpful - Breakfast was also good - The room was good, and the bed also , Internet was good and fast
Even though I was just passing through BW knows how to keep their guests happy. Clean rooms, new beds, and fast internet with breakfast in the morning. What more could a business traveler need, I have been a traveling Construction Superintendent for some time now so I have spent many a night in Hotels and Motels, you can trust my experience in this area.
Booked to avoid driving over an hour home after a company party. Chose this place due to location and that they have an indoor hot tub/pool. The pool is small but good for small kids to play around in.
The hotel was pretty good, however, if you are planning on taking a shower you would be better off going on a water ride or throwing cups of water on yourself. It is unfortunate because the breakfast and room was nice, but if you can't take a shower in the morning and is a no deal. NO WATER PRESSURE AT THIS HOTEL.
We spent a night here last week (Friday) We booked because of fairly high ratings. Hotel was a disappointment. Not very clean. Restroom in lobby was out of order and not fixed the next day. Not much warmth in the check-in. Room was ok, no tv listings, hotel guide stained, etc. Breakfast was ok, typical offerings. Windows in breakfast room were filthy. Not up to par with the other BWs on I5. (Corning or Red Bluff)
Best Western was clean, friendly and professional. The breakfast quality is better than continental, but not much. Everything else was excellent! Beds are warm and soft and very comfortable. Rooms are very clean. Bathrooms are real nice.
I had a great experience at the hotel. The breakfast was good and the room was clean. The hotel had internet, the workout room was small but did have tread mills. Over all the stay was good and the staff was very polite and helpful. I would recommend the hotel to everyone.
A short hop on I-5 to Stockton for family wedding made this a perfect overnight stay. It's right at Lodi exit surrounded by fast food restaurants (Starbucks is closed). Room is clean with nice engineered wood flooring. Good fridge with large freezer and a microwave. All very basic. Breakfast basic. Would stay here again if i had to.
My wife and I were on our to Disneyland California which is a 1500 mile drive from our home. We chose to break up our trip and our last stay before Disneyland was to be in Lodi. We chose the I-5 Best Western based on the proximity to interstate 5. We had a beautiful room and very comfortable bed. Had a great stay and we were well rested to reach our final destination the next day.
The reception staff was very friendly and helpful, the room beautifully updated. My reasons for not giving an "excellent" rating: bed was too soft, the coffee packets had not been refilled from previous occupant. Overall, nice stay with good value for the room.
I am a member of two other Chain Hotels. Stayed in this BW because of an emergency on our trip. Have stayed in several other BW's. Most were very nice. This one is also, except for a BIG issue I personally have. I like top floors because I don't like the noise of people above me, walking on their floor/my ceiling. I got a top floor room in this hotel, BUT, the chairs at the desk/table did not have casters and were very noisy when moving them. I felt sorry for those under me. This hotel needs to consider things like this.
Very comfortable bed in an attractive room. Close to some simple restaurants. A pleasant and helpful young woman checked me in and gave me a small bag of refreshments. For a glorified truck stop this location is not bad. It is close to Interstate 5.
Have stayed at this location numerous times, have never been disappointed.... Excellent trained staff, helpful, takes care of their customers. This Best Western is always looking at ways to upgrade their building, remodeling the rooms, floors, dining area and now the lounge area presently undergoing an upgrade. This particular Best Western in Lodi, CA is best place to stay with easy access to restaurants, not to mention getting on and off the I-5 to North or South.... I will definitely stay here again.
There was no hot water in the shower. I alerted the front desk upon leaving for the evening. The next morning they still had not addressed it or reached out to me. The following morning I didn't have a shower and they gave me a $22 credit. This still brought my room charge over $100. A disappointing experience to say the least.
We stayed at the Best Western I-5 Inn during our wine tasting stop in Lodi, and had a pleasant experience. This BW is in a great location, close to the freeway and main highway (but not noisy), with very clean rooms, and a great breakfast; overall this Best Western was up to expectations and is an excellent value.
This inn is fine for a one night stay. There must be construction in the area. Most of the people staying while we were there were construction workers with large trucks, but there were no problems with them. Our TV was not working and the girl at the front desk came right away and worked to resolve the issue. Water pressure in the shower is very low, but the room was clean. The refrigerator in our room was noisy, so we did unplug it in order to sleep.
The web site stated NO PETS and at the front desk there is a sign NO PETS. There was a dog 3 doors from our room that barked into the night. We went to the front desk to complain and found out that many others had already complained. The lady at the desk said she called the room and nobody answered and there was nothing she could do. We needed to get a good nights rest to drive the next day. The fire alarm panel was in trouble with a problem. The fire doors to the elevators had trash cans in front of them to hold them open. These doors are to close when there is a fire. This should be reported to the fire marshal. We will not stay at Best Western again.
Very much enjoyed our stay. Rooms and site were clean. Enjoyed the indoor pool and hot tub. Breakfast was hot and fresh with lots of options. Staff very helpful with directions and questions. Will definitely stay there again.
Overall, the stay was average. Our air conditioner was not working 100%, and they were working on the hotel. No noise though. The staff was okay. The room was very clean, and we slept great. Breakfast could have used more fruit, but the overall selection wad good.
Ok rooms, some remodeling done. We stayed during their construction process. Slight odor from the a/c unit limited staff that night. Only one working two hotels front deck. Noise with truck traffic in the area.
The room AC system operates intermittently. The freeway noise is only just tolerable - the other side of the hotel is is also facing the freeway. Breakfast experience was good. Swimming pool is mini sized. Avoid a room near the elevator and beverage machine
Our room very clean and I am very picky. Love the floors no carpet and beds very comfortable. Breakfast was one of the best we have had at a Best Western with plenty of seating. If in the area will stay again.
Hotel room was good, while the rest could use a cleaning and paint job. Parking is not adequate. Price was very high considering the quality of the property. Breakfast, was a typical product for this type of hotel.
This is one of the nices BW I have stated in. Great location great service and lots of parking. The breakfast we clean Best and nice variety. The rooms was clean, beds very comfortable. I will stay at this location the next time I'm in Lodi.
On major roadway halfway to our final destination. But I was sorry that the cable package did not include PBS, my primary commercial-free viewing network. There was a grab bar in the shower; good for unstable senior, who appreciated it.
We have stayed here several times for wine tasting and concerts. It is a good location for these activities. The staff are always very helpful and the rooms are clean and comfortable. I prefer the corner rooms because they are have more room space.
Price for our travel during first week of June was much higher than other weekends - not sure why as there wasn't a big event in Lodi at the time. Ask for a corner room as room has two walls of windows. Breakfast better than most other motels.
Very easy and accessible from Interstate 5. Clean and comfortable nice rooms. Had my Best Western rewards points used for both free nights, so definitely worth the stay! Staff was friendly and nice and had no problems with any of the features in the rooms.
Hotel conveniently located to I-5 with ample food and fuel options next door. Hotel staff courteous, room comfortable with everything in working order, compliments to the gal in the breakfast area for keeping food and liquids properly replenished, the area picked up and clean, tables cleared as soon as guests left.
The room, linens were clean. Overall the room was comfortable. I was not certain what the cleanliness and maintenance upkeep on the room would be like given the lobby, elevator and hallways are dingy. The elevator stinks. You must take the elevator to access even the ground floor rooms. Customer service was ok. There is a gas station across the street, but no other eateries or retail stores in the immediate vicinity. The hotel is right off the highway, easy to access and locate. If I had to stay here in a pinch, I would, but I have other local area preferences above this hotel.
Really surprised at how nice Best Western is and affordable. Nice complimentary breakfast, indoor pool and nice large bathtub. Very comfy king bed. Next trip we will definitely look for a Best Wester to stay in.
We stopped in Lodi as it was a convenient place to stop. The swimming pool was disappointing as the size was extremely small. The hot tub was comfortable and worked well. Room was quite and comfortable. Breakfast was a little less than desirable.
Have stayed at Best Westerns before and this one was not one of their best. The decor definitely needed updating and improving and the breakfast area was very small. It was right off the highway. We only stayed one night and was happy to be leaving in the morning.
I had great service. Thank you.. I made reservations over the phone, the lady on the line was very nice and got me booked real fast. Check in was a breeze. I slept good that night. I had a good breakfast of oatmeal. They had like six different toppings for the oatmeal. Thanks again for a real good stay...
Love this hotels, very nice area, the staff very helpful, the room was remodel, lovely room, clean. The bathroom was very nice, clean, next time I would stay again when I am in this area. I would recommended if you around in this area. It is very convenience off freeway high 5, and have all the restaurant around.
One of the staff members was hopeful the rest not so much one had her boyfriend hanging around all the time at night shift ignoring customers. The furniture and one of the two beds had stains on them. The toilet bowl looked like it hadn't been washed in months. And the pressure in the bathtub/shower was very very low.
We decided to break up our road trip to Paradise (Calif) into 2 days. It just made the trip seem not as long. We decided on Lodi because we like wine tasting. This BW I-5 Inn is freeway close and not too far from Old Town Lodi. After we checked in, we put our luggage in our room. Nice room, good air conditioning, clean bathroom. We set off for Old Town for wine tasting & dinner. When we returned, the hotel was quiet and the beds were very comfortable. We had a bit of the breakfast buffet, checked out and got on the road.
Room was clean. No carpeting in room, but tile floor throughout room was clean. From end of hotel I was in (northwest corner; King room), I could hear the 5 freeway when at the window. I wore earplugs at night (which is normal for me anyway). Remote control to TV super easy to use (a lot of hotel remotes are NOT). Elevator a bit slow, but ok. Room was fine for a one night stay.
This hotel, that online bills itself as gateway to wine country, is noisy, rooms older, lots of artificial air freshness used, under window noisy slog of an air conditioner and the mattress is soft, and not in a good way.
The staff from check in, breakfast area, and housekeeping were very nice and welcoming. In our room the shower pressure was about non existent. The bathroom sink was clogged and slow to drain. Still, we had a good nights sleep. Enjoyed the breakfast.
We had a great experienced with our stay at BW. I booked three rooms for our family. We were very happy with the service and quality of the hotel. Will visit this hotel again in July for our sister's birthday weekend. Will recommend to families.
I always have an excellent stay at Best Western. Good quality all around. Room had everything I needed and wanted: Cleanliness, comfort, price, convenience to freeway, appearance, breakfast. When I traveI always look for a BW.
Good experience Only breakfast has to improve to have enough made and guests don't have to wait for it and presentation to improve We stayed here before room was good and had a good night sleep friendly
We were traveling to southern California due to a family emergency. After driving 12 hours, we were very pleased to find a Best Western Inn along that part of 1-5. Very clean, very quiet, and we would stay there again.
Thank you for a great night after our wedding. We had a great experience Parking was great and so was the breakfast I would go here again. This place is easy to get to .and is very nice looking inside and outside...
When I booked this hotel it was a Best Western Plus. I was excited to try it because it is a relatively new hotel and I travel to Lodi annually to visit my family. I usually stay one week. Unfortunately, the hotel lost its "Plus" rating between the time I booked and the time I checked in and I was not advised. If I had been advised, I would not have stayed there. It does not meet the standards of a Best Western Plus. When I checked in, the hotel required full payment in advance which I considered odd but I didn't object. In hindsight, had I not prepaid I would have checked out the next day and found other accommodations. I had arrived late and tired and was too tired that evening for any hassles. When I arrived at my room, it was very clean. There was no carpet in my room -- it was a faux wood floor. There was no bathtub, just a shower, which I do not mind. There was smoking residual in the air although it was a non-smoking room. Unfortunately, the hotel appeared full and no other rooms were available. The bed mattress was extremely firm. Between the cigarette smoke smell and the hard mattress, I did not sleep well. I usually swim when I travel to relax. However, the pool here is extremely small. I could be from one end to the other in three strokes and I it felt as if I could almost touch both sides of it when I extended my arms. The free breakfast bar was basic, but there were only 4 tables in the breakfast area -- too small and inadequate for the number of guest rooms. Guests chairs would hit each other when guests were seated. Some guests ate standing up, while others took breakfast back to their rooms. On the positive side, the staff here was always courteous and friendly. I have no complaints with them. There were several newspapers in the breakfast rooms to share each morning (USA Today and a local newspaper), which I appreciated. Parking was free. Still I personally would never stay here again for the reasons I stated above, nor would I recommend it. I am aware that there are many good reviews of this hotel on Trip Advisor so it's clear that it pleases some people. If you do decide to stay here, AAA has a discount for this hotel that reduces the current price from approximately $130 per night to $117 per night.
Room clean, breakfast was good, service excellent! Special Thank You to Maurice for going above & beyond his call of duty! We stayed with our dogs for a local dog show at Sycamore Lane Kennels. Had a great time!
We loved the size of the rooms, hardwood floors, modern decor and very clean!!! So comfy. Our stay was wonderful. The full breakfast free for guests included sausage patties, scrambled eggs, potatoes, oatmeal, waffles, cereals, muffins, croissants, toasts, juice, yogurts, fruit and coffee/tea. Great hotel chain. Right off I-5. .
The room was comfortable and clean, hotel staff helpful and efficient, and room rates affordable. Unfortunately, the location near Interstate 5 results in noticeable "road noise". Also, television channels were very limited.
The hotel was clean as were the rooms. The floors in the room were a vinyl that looked like wood which made them very cold. The beds were hard and their 32"? tv was set in letterbox and not hooked to HD so it had a very dark picture. We could barely read the news ticker tape. There free continental breakfast was lacking. Truck traffic noise at all hours. The girl at the front desk when we checked in was nice. The couple that was there when we left only glanced up while we were walking out. The $150 per night is not justified but at the time, we had no choice because we were evacuated for flooding.
Very clean hotel, first time I have seen wood floors in rooms, nice touch, check in staff was awesome, very helpful. underground parking, safe and clean. Breakfast staff, not so much, there were two individuals, seems to have their own conversation, didn't say hi and poor at meeting the customers needs. Overall good location, many places to eats in the local community.
Maria, Maria, Maria and more Maria! I cannot thank her enough for all the help she's given us reserving 4 rooms this past weekend. First, I reserved 3 room two months prior, however, a family member decided last minute that they wanted to stay at the location as us. I called the 800 number and I was told that they were completely booked and sold out. This did not stop me from checking online, yet to no avail. So, I was determined to keep researching around with a comparable rate we had; when I could not find anything, I tried one more time, I called the facility and lo and behold Maria answered and she informed me that there was a cancellation and that my timing was perfect. She proceeded on reserving the last room we needed and on the same floor with the family. It worked out perfectly! We agreed that the rooms were clean and nice as they were all hardwood floors. The breakfast selections were few but satisfying, they had a typical waffle iron like every BW Inn have but this one a little different, when you open the iron it has 4 slots so you come out with four small waffles. =) Ample of scrambled eggs and sausage patty to go around but no hard boiled eggs at all =( There were also a small fridge that stored the yogurts and a carton of milk. One suggestion: Get there right when they open at 6AM as it gets crowded and no where to sit as the facility only had 4 tables and a bar in the middle to sit. The only down fall of this stay was one of the rooms had a faulty AC. We notified one of the attendants before we left for the event, she assured us that she will check it after her break and that it will work when we returned. Upon returning that evening at around 11:00 PM another shift took over, so I asked her briefly if the previous lady had a note or informed her of the broken AC unit in one of the rooms. She looked at me and said that she just got there and she has no knowledge regarding the AC, I said we will give her a call once we get upstairs to see if it the AC was restored, she looked up at us and did not say anything. When we all returned to our rooms we noticed that there was no air flowing and guess what? Yep, the AC was not fixed at all. So my husband decided to call the front desk and no one answered. Granted it was 11PM and all but if she just got there..........? Anyway, the sticker on the unit says controlled by a thermostat on the wall but we did not find one at all. At this time, we were all frustrated and tired, so my husband decided to fiddle with the unit and after trying several times, it finally worked. Gradually, he turned the dial back and forth and the air was stagnant no more.
Tired, unclean, unhelpful staff, internet does not function, powdered eggs for breakfast, broken down furniture. What else can go wrong? Tv channels did not work, very little water pressure, unfriendly reception.
I was a little apprehensive about our stay, due to previous stays at other Best Western hotels around the country. I must say, I was pleasantly surprised by this hotel. The rooms were nicely sized and very clean. Our king bed was very comfortable (although other friends that stayed at the same time had queen beds and said they were not very comfortable). I did not partake in the daily breakfast, but was told it was pretty good. I'd say the only negative was the elevator, it's painfully slow. The highlight for me was the staff. Everyone we interacted with were super nice and very helpful. That right there is one of the most important things for me when I stay in hotels - nice and friendly staff.
I've stopped at this motel a few other times. I always get a good rest here. It's clean and friendly, the staff has always been very helpful. Easy on and off freeway, food and gas right there. I recommend it to those traveling through this area.
Since the room was close to freeway, the noisy level was high so our sleep quality was not good. The room that was given to us had a bad cigarette smell, so we did not have a comfortable breathing. Other than that, hotel was pretty good.
The Best Western I-5 and Suites was located almost exactly between Grants Pass, Oregon and Los Angels; making it my preferable stopping place during this particular trip to the South Bay of Los Angeles. Easy access with numerous restaurants and gas stations added to the excellent reputation of Best Western Inns.
We met up with some other family members to see where they work and go to school in the Bay Area. I felt very safe in this hotel. It had plenty of parking. It was quiet. It wasn't right in town, so that was a plus for us. There were plenty of places to eat and gas stations right around the hotel. We will definitely stay there again.
Picked this Best Western, because we've had excellent experiences at them. Was not disappointed. Hotel is just off I-5 in the California Central valey and very convenent to the L:odi, CA Winery country with many wine tasting rooms available in downtown Lodi after the regular winery tasting rooms close for the day. The minor downside of the hotel was that it was slightly noisy, which was expected due to it's being almost at the foot of the freeway off ramp.It was a little bit of a surprise to find the room floor was laminateand not carpet. The laminate flooring gave a clean feel to the room.
Stayed at the Lodi Best Western I-5 Inn and Suites on our way to San Francisco. It was a convenient place to stop for the night. There is a McDonalds, Burger King, and Carl Juniors within walking distance of the hotel. Shower water did not get very warm. Went down for breakfast at 7:30 and they were out of eggs and sausage, but other than that, it was okay.
This is a fairly large 4-floor hotel right beside the I-5. It has a small lobby and very small breakfast room beside it. Parking is convenient in a parkade under the hotel, serviced by the main elevator. This kept the car cool overnight. The room was typical, but with only one comfortable chair, so one person had to sit on the desk chair. We had to use our cooler in lieu of a side table between the chairs. The bathroom was attractively finished with granite counter and tub surround. The one maintenance item we noticed was that the digital thermostat was coming off the wall – it had not been installed with wall anchors, and we had to prop it up to make changes in temperature. For room selection we recommend an even-numbered room, because they face away from the freeway. We had an odd-numbered room on the second top floor and due to the under-window air conditioner, we heard semis on the freeway for much of the night. Restaurants near the hotel are all fast foods, though there is a Denny's across the secondary highway. In the morning, even though the entire hotel is non-smoking, we immediately noticed a heavy smoke smell the entire length of the hallway on our floor, and it was evident that the maids had not reported it to the front desk. Breakfast was fine but the quantity of hot food was small. However, it looked like the continental food selection was being replenished regularly. We might add that the elevator is a very slow one. Overall, the hotel was clean and satisfactory, and certainly easy to find, but definitely only an average to slightly above average hotel. In our opinion it is not up to the 4 rating it currently is showing.
Nice roomy room, microwave, fridge, shampoo, conditioner and body wash dispensers in shower and nice showerhead, coffee maker and a decent free breakfast. Clean and smells good. Thermostat in room so you can control the temp. Free wifi, works good. If you are looking for a hotel with a nice pool, forget this one. The pool is the size of an elongated hot tub. Not even long enough to do laps (20 ft. Maybe) and just about as wide as one lane. There is a hot tub/ jacuzzi separate. The truck stop is across the road and you can hear the traffic noise very well. Right off the freeway, about 5 miles out of Lodi.
The location was excellent. Easy to get off and on the freeway. Checking in early in the morning was quick and easy even though I did not have a reservation. Staff was friendly. Rooms are clean and quiet. Free breakfast was excellent!
I have been staying here at this location off and on for over 8 years and this Best Western is one I can always count on to be up to my standards, quiet, clean and friendly. Morning breakfast is always fresh and provided with a smile. It's not often your lucky enough to enjoy complete relaxation while traveling. I can honestly say I look forward to my return trips.
The staff was so helpful and welcoming, rooms were immaculate. We requested two rooms 4 adults and one dog. Quick check in and check out. Friendly service. Continental breakfast was fresh and yummy! I would recommend everyone to stay here over the competitors in the area!
Location was great. Off the I-5. Very close to all amenities, lakes, wine tasting etc. Great place to stay and for the price is pretty good. The pool very small for kids is great. The breakfast is also good no need to go out and eat at a restaurant.
The staff was extremely helpful and kind. Room was clean and had the extra pillows and blankets for the pull out bed. Although close to the freeway, none of the traffic noise could be heard in the room. It was nice to park in the small garage below the hotel. Kept the car cool and clean, along with making it feel more safe.
We were attending an event taking place at the KOA campgrounds in Rio Vista. This was a great alternative to staying in cabins with small beds. The breakfast was more than adequate. The rooms were clean and beds comfortable.
The location is near the freeway, it looks like mostly truck drivers use this hotel for overnight trips. If you're looking for an inexpensive hotel stay, this place is decent and clean. It's only a few miles from several wineries. But if you're looking for a place to stay for leisure, I'm not sure I would recommend this place. Their indoor pool is double the size of my bathtub. It looks like one of those pools used for therapy.
Room smelled strongly of stale cigarette smoke, no closet in room. Fitness equipment was either broken or in dangerous almost broken condition. Room refrigerator was very noisy, room air conditioner smelled stale.
This is an average motel in a good travel location with friendly staff & great beds. Close to fast food, gas, etc. Even though close to I-5 freeway, it was quiet at night during our May stay. Nice hot breakfast with scrambled eggs, sausage, etc. Parking garage underneath, but with narrow exits for SUV's. Only a few minutes drive to Lodi Wine Country & nice restaurants, wine tasting, etc. or few minutes to Stockton. Also close to newer large shopping area "outlet stores" at 8 Mile Rd.
Had I known that this hotel allowed smoking at all, I would have reconsidered my lodging options while staying in Lodi. We stayed this past weekend - the staff was very courteous, the hotel was clean, and the breakfast served daily was quite good. The only downside is that they allow smoking in the hotel. We stayed on the first floor (technically, the second floor, as there are no rooms on the ground level). While our room was not designated non-smoking, it didn't smell too bad of smoke inside the room, so we didn't ask to be switched. However, the entire hallway from the elevator or stairs down to our room reeked of cigarette smoke. It was so bad that my children were coughing every time we walked down the hallway. My in-laws also stayed the weekend and were on the floor above ours in a designated non-smoking room and their room smelled worse than ours at all hours. Everything we brought with us, whether it was in our suitcase or not, came home smelling like cigarette smoke. I was terribly disappointed, especially since there was no escaping the smoke because it lingered throughout the hallway - almost as if someone had just smoked a cigarette in the hallway every time we walked out our door. If it wasn't for this one thing, I would certainly give this hotel a better rating, but this is a deal-breaker for me and I will not be returning to this hotel.
Furniture, remote, and refrigerator were gross! Pool is tiny. This location is near 2 major truck stops, so the noise from traffic is non stop. Everything was tolerable except for the food all over the desk, the disgusting remote, and the unknown but abundant amount of substances on the desk chair and the cloth chair. The fridge had not been wiped out in quite some time.
The only issue with this facility is the lack of parking spaces. I have a full size pickup truck and had to push my mirrors in so I didn't strike any other vehicle as I was parking.The staff are helpful, room was clean, bed was comfortable and breakfast was satisfactory.
I thought that this hotel was fine but had no character. Maybe I was just hoping for something else in Lodi -- much like their interesting downtown area. However, if you need a hotel for a night, it's fine.
I made several stops here over the course of 2 months. The rooms were spotless, smelled clean, and seemed to be recently remodeled. Great beds, TV, Internet access. The bathroom was spacious, spotless, with granite countertops, and handicapped shower. Very Nice! The only negative is the parking. There is a tiny parking garage, thats very hard to navigate, unless you drive a smart car, and a small parking lot outside.
These type of hotels have greatly improved in their service and amenities. For the value, they are excellent, no problems with parking (free), clean and safe. Sure beats paying three hundred dollars a night for a full service hotel. Locations are great, gas and food within walking distance with many choices.
It was very busy when I checked in and the young lady at the desk was very nice and handled everything very well. Evidentially the website had some reservation dates wrong and I was one that had a problem. They found a room for me and fixed everything. The room was nicely decorated and very clean. I did have to unplug the fridge because it was making weird noises. The bed was comfortable. Since I was on the third floor, I opened the window at night to have some fresh air but had to close it and turn the AC on because the outside air became stinky. The room and staff were nice and the rate was good do I would stay here again.
i was tired on the road and never seen the town of lodi but anyway im glad there was a best western for me to relax for a night i've been a best western customer for a long time and was happy with my stay thank you i had been driving a long time, staff was helpful, room and hotel were clean did not use fitness center, internet was slow only complaint there
Our stay was very nice from mKing our RSVPs to check out. We went to d'Art winery for a crab feed for my birthday & didn't want to be drinking & driving... The Hampton Inn had nice accommodations - but the coffee service is in the bathroom - Yuk! There is plenty of room in the sleeping area to place s table for coffee service, a refrigerator and/or mini refrigerator. The breakfast service was the usual of waffles, meat, eggs, fruit & beverages. Christina at the front desk was Great! We asked for & got a room away the elevator & ice maker. We would definitely stay there again - But - PLEASE move the coffe maker out of the bathroom ~~~. DebraK
Great stay! Room was a good size and clean. Bed and pillows were very comfortable. Staff was very courteous and helpful. Hotel provided voucher to Denny's (across the street) for breakfast - this worked out very well.
This is not a new hotel, but it has been kept up very well. It has a certain charm. Room was clean and cozy, staff friendly and helpful. Small indoor pool and spa..again, very clean. Nice breakfast was provided.
Yesterday, there was a big storm moving through Northern, CA. My sister and I were driving from Citrus Heights, CA to a funeral in Los Banos, CA. The weather was awful, the winds were about 30 miles and hour and the rain was coming down. I had to use the restroom so I keep looking for an exit that had fast food restaurants or gas stations. We ended up getting off at Banner. I pulled into the McDonald's, we got out of the car and ran to the entrance, there was a guy in the window and he would't let us in because the power was out. We got back in the car and drove around and everyone's power was out and nobody would let me pee. I ended up driving over to the Best Western and the gentleman at the front desk waived me around to a side entrance (the lobby doors would not open due to power being out). I asked him if I could use the restroom and he said, "of course". I needed by cell phone for the flashlight, but I was just happy he let someone, who was not a customer use the restroom. I can tell you the restroom and the lobby were clean. :-) So, a big THANK YOU to the man/owner of that Best Western for being so nice!
Just stayed over night. Check-in and check-out was easy. Easy access from I-5. Plenty of parking. In fact, we parked 50 feet from the front door each time. Our room was clean and spacious. Breakfast was your usual, but it was good. I would stay here again.
The BW+ I-5 Inn and Suites is located a short distance east of the I-5 intersection near Lodi. It has several locations nearby for dining and refueling. The room was quiet and comfortable, with a small table for in room dining, if you chose to do so. The included breakfast was very nice with a good selection. A unique feature of the motel was that there was a good selection of local wines available at the check-in desk! There is also covered parking underneath the building.
it was real bad staff real bad no one care about nothing rooms bad no hot water food bad parking real bad could fit in drive in garge it was for staff only I think room keys quiet working every time u leave your room bad news sorry if u stay there
Lodi BW is an easy off and back on from the I-5 - always clean and comfortable. Staff is friendly - now offering a selection of local wines at the front desk. Walking distance to Denny's for dinner - or short drive into town for more choices.
Everything about this overnight stay was appreciated. The night clerk was professional and welcoming. No guest was left unacknowledged. The amenities in the room as well as the comfort of the bed was excellent and very much enjoyed as we were at the end of a vacation and very long drive heading for home. The day time clerk and waitress in the breakfast room were efficient and friendly. We travel to and from Portland several times a year and have not found anywhere with the cleanliness, friendly and efficient staff and the quality of the offered free breakfast. We will stay again.
Not a bad deal for $65; not worth $100 [tax incl] Next time will try the Microtel next door. Toilet was broken, had to switch rooms. Morning coffee was not hot, barely palatable; so weak almost just hot water. Better quality overall than Motel 6 but just barely, except for the excellent breakfast other than the coffee.
This is a newer hotel right next to Interstate 5. It is not so close that freeway noise is a problem in any way though. Our room was large with a sofa and two flat screen TV's, one in front of the sofa and the other in front of the bed. I had a good sized closet and a medium sized refrigerator. It also had a small bar with a sink outside the bathroom. The bathroom had a large counter big enough to place the items we needed for our travels. The ac/heating unit was in the exterior wall and was controlled at the unit. It was plenty quiet. The room included a good sized desk and executive chair. The whole room, including the bathroom was in very good condition. There are no ground floor rooms and it is multiple stories. They do have an elevator, but it is slow and we often found ourselves taking the stairs down. Breakfast was ready promptly at 6 am every morning. It was adequate, if a little limited in selection and variety. It included the usual fare of make-your-own waffles, eggs, sausage, yogurt, toast, cereal, oatmeal, fruit and juices, coffee and tea. The tea selection was very limited however. And a couple of mornings the water for the tea was not hot, just barley lukewarm. When we checked in the young lady at the desk was very helpful getting us settled in our room and I found all of the staff to have very pleasant, problem-solving attitudes. It is not in the town of Lodi, although the address is as such. It is about a 5 to 7 mile drive to various places in town, but most of it is at 55 mph on Highway 12. They have some underground parking under the hotel for the really hot or rainy days. There are several fast food restaurants very close by, but for better fare a drive into Lodi is necessary.
Check in and out were excellent. the bed had a hair ball when I pulled back the covers that grossed me out but it was very late and I was too tired to argue with anybody about it. Breakfast was good, the place is clean and easy on and off access to I-5.
This hotel is located close to the freeway and vineyards. Nice small hotel. Breakfast room is small and limited selection. But what they do have is good. Employees were very nice and helpful. Would stay again.
We are very glad we stopped off to explore Lodi. We were disappointed that this hotel has a Lodi address but is not in Lodi so we had a bit of a drive each way in the evening and next morning when we wanted to spend more time in Lodi. We also selected this hotel because it advertised a pool. You might consider it a therapeutic pool as it's posted capacity was 6, yes 6. We didn't even bother to get in.
The staff was unfriendly and not helpful. Our eggs and oatmeal were only lukewarm. When we mentioned the food not being hot to someone at the front desk it took her about five minutes to check on it. One ice machine was not working. If you want a quiet location, I don't recommend this hotel
Be careful staying here and watch your transactions with your bank of choice. I was charged three times on the first reservation then when I checked in and once more the next day. The stay was nice I liked the location for what I needed.
OK for a quick overnight stay. A bit pricey for Lodi, in the middle of nowhere. Clean room, a bit noisy since it's close to the highway. Dang refrigerator was NOISY... Otherwise, we'll stay there again on our way north.
I was in town for a funeral and just needed a place to sleep. It was easy on and office Hwy 5. The area had a few hotels and a few fast food places that you could walk to from the hotel. It was clean and I felt very safe staying there alone. The hotel was clean and nicely decorated. The rooms had coffee makers, frig and microwave. Free WiFi always a plus. Nice breakfast in the lobby including scrambled eggs and sausage. The gals at the front desk were nice. The pool is SMALL and inside. They have under ground parking which was nice. Will stay again if in the area.
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