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Best Western Hotel Executive Inn, Kenosha

4.0/5  - basé sur 368 notations.
7220 122nd Avenue, 53142-7313, Kenosha, United States - Voir l'itinéraire

Découvrez le sud du Wisconsin et la région environnante depuis cet hôtel de Kenosha, proche de l'usine Jelly Belly® Factory, UW Parkside et du lac Michigan. Idéalement situé sur l'Interstate 94 et la Highway 50, entre Chicago et Milwaukee, le Best Western Executive Inn permet d'explorer facilement tout ce que la région a à offrir, et il y en a pour tous les goûts ! Pour un divertissement en famille, ne manquez pas l'usine Jelly Belly® Factory, la foire de la renaissance saisonnière de Bristol, entre juin et août, le musée Dinosaur Discovery ou un tour en train électrique historique de Kenosha. Les amateurs de shopping ne voudront pas manquer Pleasant Prairie Premium Outlets® ou Gander Mountain®, un magasin d'articles sportifs de qualité supérieure à quelques minutes à pied de cet hôtel de Kenosha. Assistez à un match ou un tournoi au Pleasant Prairie RecPlex, ou profitez d'une journée de baignade, de canotage ou d'exploration sur le superbe lac Michigan. Le Best Western Executive Inn est un excellent choix pour les familles et les amis venus rendre visite aux étudiants de l'UW Parkside, à seulement 16 kilomètres, ou des autres universités à proximité. Et les voyageurs d'affaires apprécient la situation idéale de cet hôtel de Kenosha, proche des sociétés commerciales locales, notamment Amazon®, ULINE®, Snap-on® Tools, Ocean Spray® et le parc industriel de Lakeview. Et avec Milwaukee à seulement 48 kilomètres et Chicago à seulement 80 kilomètres, vous pourrez également visiter facilement ces villes du Midwest. Chaque chambre agréablement aménagée de cet hôtel de Kenosha dispose de la télévision câblée avec chaînes premium, accès à Internet haut débit sans fil gratuit, four à micro-ondes et réfrigérateur. Autres services d'affaires, piscine chaufféeintérieure et salle d'entraînement. Nos clients sont invités à commencer leur journée avec un délicieux buffet de petit déjeuner de luxe et complet proposant de nouveaux plats à composer soi-même, et à se détendre après une journée bien remplie au Rush Street Lounge sur place, qui propose nourriture, boissons spéciales, télévisions à écran plat, jeux et bien plus encore. Cet hôtel de Kenosha est fier de fournir un service attentif et personnalisé. Réservez dès maintenant votre chambre en ligne au Best Western Executive Inn !

Best Western

Hotel Executive Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
    Coffre-fort
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 368 voyageurs
Note attribuée
Excellent
177
Très bon
106
Moyen
58
Médiocre
21
Horrible
6
CONSULTEZ LES AVIS POUR
En couple En couple
62
En famille En famille
165
Escapade entre amis Escapade entre amis
35
Professionnel Professionnel
77
Voyage solo Voyage solo
16
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Overall pleasant experience"

3
15/06/2018

Nice hotel for a nights stay. A little outdated, however, rooms were clean and staff was friendly. Close to freeway, but hardly heard noise from back side of hotel. Wide range of breakfast items to select from.

"Nice and clean hotel"

4
31/05/2018

The hotel is well located,close to the highway but you cannot hear the traffic. The rooms were clean. The staff was friendly and helpful. The breakfast buffet had a lot of choices. The parking was free so that was a bonus.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great review!!! We are so glad you enjoyed your stay with us and we hope to see you back on your next visit to the Kenosha area.

"Trip Home"

5
31/05/2018

I was on my way home. I have stayed here over the past years on way home from work in Mi..The hotel was very clean inside and out. The rooms were very clean and bed was very comfortable. The breakfast was good. The staff was very helpful with a problem I had with a/c unit not cooling. It was late so night manager moved to another room down the hall. This a great place to stay and is close to attraction and places to eat.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great review!!! We are so glad you enjoyed all of your stays with us. We hope to see you back soon.

"Graduation weekend"

5
28/05/2018

We have stayed at this hotel exclusively for the last 4 years while our daughter was in college. Much of the staff we have encountered have been there all 4 years.and take great care of each of the guests. Breakfast is excellant!

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for taking the time to tell us about your stay at our hotel! I can't tell you enough how great it is to read your comments on our team and I'm glad we were able to accommodate you for the last 4 years We hope to see you next time your travels bring you back to southeast Wisconsin. Best regards,

"Older Best Western but clean"

3
24/05/2018

We needed to stop after driving many hours. Hotel was clean. The bathrooms are small. Some rooms have sofa with king beds and some do not. The breakfast was extensive and adequate. Large breakfast room.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great feedback. We hope to see you when your travels bring you back to the Kenosha area!!!

"Great stay!"

5
21/05/2018

Place was clean. Front desk people were nice. Person at the front desk asked if we were part of the wedding party that checked in before us. We told her no, we were there for business. She said she would switch us to a different room that was away from the wedding party to make sure we got a good nights sleep. It was perfect! We didn't hear anyone the whole time we were there. Check in was a little slow because it was busy. Nice place for the price. Would stay here again.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great review!! We are so glad you enjoyed your stay with us and that we could help you get a good nights sleep. We hope to see you again on your next visit to the Kenosha area.

"Great place to rest and relax after buainess."

5
08/05/2018

Was welcoming to have friendly desk people, see inviting lounge area, and a soft bed! The adult lounge is well suited for groups to relax at tables and not just sit at a bar. Large hot tub and large pool, clean, relaxing.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the amazing feedback!! We hope to see you again soon when your travels bring you back to the Kenosha area.

"The finest lodging in the state of Wisconsin "

5
07/04/2018

I've been to this hotel quite a few times and I'm always satisfied with everything. The staff is awesome and you pay a fair price here. The rooms are always clean and comfortable. And there are a lot of stores and restaurants nearby. And the hotel is right off of I-94/I-41, but you don't even hear the traffic going by. Definitely a great place to stay

"Business stay"

5
01/04/2018

I needed to stay overnight at the last minute and found the hotel very accommodating with my last minute stay. They were very friendly. I enjoyed the convenient and extensive breakfast. The hotel was very clean and well decorated.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for taking the time to tell us about your recent stay with us in Kenosha! It's great to read that you enjoyed all of your interactions with our team on staff! Come see us again when your travels bring you back to southeast Wisconsin! Best regards,

"Cold Hot Tub/Loud Music"

2
05/02/2018

Very disappointed in my stay on 2/3. Front Desk was on her cell phone when I was trying to check in, than she placed us right by the elevator she did however move me to a different room but had to get her attention since she was outside smoking. Was waiting to go to the hot tub since there was at least 7-10 people in there and kids going back and forth from pool to the hot tub. When I finally went down there about 7:30 sat down for no more than 5 mins since it was cold and hair and whatever else was floating in it from the kids not being watched by parents who thinks it's a good idea to have alcohol beverages at the hot tub. From the hot tub to the shower I went than I'm ready to just go to sleep and music is so loud I call to front desk and ask when the bar will be closed mind you I'm on the 3rd floor, when I call down she goes oh I was about to call you and let you know the hot tub is open I said no I'm good can you tell me when the bar closes she was like oh 1am I asked if she was serious she said yes we have karaoke I'm like no I was asking because it's loud and I'm trying to sleep oh she said. Seriously not at all what I was expecting well the next day comes I wake up and low and behold my hair is green (NOPE DIDN'T GO IN THE POOL). The front desk clerk for the morning shift goes oh you went in the pool, I'm like no I didn't obviously she was shocked also. She took all the information down and passed it to the GM he then called me and was not apologetic or anything he just goes well I didn't take your points. Your right you won't take my points since it was horrible. He didn't say anything else like is there anything I can do for you just I didn't take your points and bye. I'm not to happy with this location. And mind you I'm in Florida with my kids during spring break and the Bestwestern there is fantastic and friendly. I will also be writing to corporate.

"Clean and cozy"

5
29/01/2018

Great place to stay!! Very clean and comfy!! Bar was a plus and bartender was a great person!! Room was very clean!! They even leave the cushions up on the couch in room to show they clean it, which I have never seen and was a nice touch!! Pool is open till 11 which is great!! Staff were very friendly and helped advise on dinner and even buying cheese!! Hotel was also right off the highway which was very convenient!! Overall great place!!

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your visit. I am very thrilled to know you were satisfied with our service and amenities. We hope whenever your travels bring you back into the area, you choose Best Western Executive Inn to accommodate you.

"A cold night in Wisconsin"

3
24/01/2018

Check in was great, hostess was fun but I sure wish she had put us in a different room. When we made it upstairs, and I opened the room door, it was cold. The wife used the washroom and I turned on the heat. The thermometer on the heater read 44F I said we should ask for a different room but the we didn't. I set the heater at 72 F and it never did make it there by the time we left the next morning. Breakfast was ok for continental and plenty of hot water. A gentleman whom I assume was an employee helped me brush the snow off my truck. I understand trying to save some money and not heat all the rooms but you could at least go turn up the heat in a few rooms anticipating guests.

andy g, General Manager at Best Western Executive Inn, responded to this review
My apologies if there were any discrepancies throughout your stay that caused you to have an average experience. We want our guests to always have a great experience with us. We will definitely take all your feedback into consideration and do what we need to do on our behalf to exceed your expectations. Thank you for your time and business.

"Great Location and Great Service"

5
21/01/2018

I stayed here for three nights for my best friends wedding being held in town. Right off the bat when I checked in the woman working the front desk, Linda, was incredibly receptive and accommodating. There were 130 guests for the wedding that were staying at the hotel and the hotel put us all on the same floor. It was incredible to be near all of the other guests there, especially old friends and family we hadn't seen in a while. This was a great move on the hotels part to put us all together as a block. The bar is open pretty late and we even had a mini get together before the wedding one evening and there was enough room for more than 15 people. Definitely recommend this hotel for larger groups, all of the staff is very accommodating within reason. Great location as well!

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the awesome response. We are very happy to know you had an enjoyable stay with us. We take pride in trying out best to offer clean, personalized and great service to our guests, so it brings us joy to know we did just that. We look forward to seeing you again!

"Resents loyalty program users as freeloaders"

1
18/01/2018

Best Western Diamond Select Member. Based on conversations with staff of authority at this property, it is very apparent and outright expressed that Best Western's most frequent guests are a problem. Specifically, it is due to frequent guests usually paying a lower rate for stays. Accordingly, ownership and/or management have determined that they will not be recognizing elite status earned by members, nor any of the benefits earned with such status. In fact, I was specifically told to my face that BW elites were less desirable, as they spend less money and cost the chain money when they redeem points or gift cards. Furthermore, this property will likely try and defend their position by citing that there was no qualifying stay. This would be in direct violation of the BW Rewards Program rules which state, “Individual hotel rooms that are billed directly to a corporate account but where you are individually responsible for authorization of settlement at check-out constitute an Eligible Stay.” So, their excuse does not carry any weight. Regardless, frequent travelers should indeed honor this property's wishes by staying someplace else, where your frequent stays are desired and valued. A FREELOADER I surely am not. Therefore I will avoid this property at all cost. You should too.

"Awesome time"

5
08/01/2018

Me and my wife Jojo, really had an awesome time at the Best Western hotel in Kenosha, Wisconsin. The staff make us feel at home, every time we stay there. The Rush Street bar is a nice place to meet people. And their fried mushrooms are very delicious. Carl McGee

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your visit to Best Western Executive Inn Kenosha. I am very thrilled to know you and your wife were satisfied with our service and amenities. We hope whenever your travels bring you back into the area, you choose Best Western Executive Inn to accommodate you. Have a great rest of the week.

"No Hot Tub, Ramdom calls 5:22AM to room."

2
02/01/2018

No working hot tub and staff had not ETA on repairs( this is the main reason we stay at best westerns) . Someone would call our room at 5:22 AM each day( 2 day stay). Staff offered no resolve. If we would have stayed for a 3rd night we would have left phone off the hook.

andy g, General Manager at Best Western Executive Inn, responded to this review
On behalf of our entire staff at Best Western Executive Inn we apologize for the concerns you shared about your experience at this hotel. Due to the holiday we were unable to get the parts needed to repair the hot tub. I have addressed these issues with our team, and I assure you we are working diligently to to make all necessary repairs. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

"quality"

5
02/01/2018

Large guest room, clean, comfortable. Staff professional and courteous. Convenient location, not real far from Kenosha lakeshore, nightspots, music.. Bar-lunge is friendly and pleasant, good drinks, okay bar food and popcorn. Pizza is fine.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your time and business. We appreciate the great feedback and are very happy to know you enjoyed your time here with us.

"Great Location, Clean and Comfortable"

3
18/12/2017

We stayed four nights in early Dec 2017. Hotel is well maintained, clean and beds comfortable. No issues with parking, noise level (in room). Breakfast is good and well stocked. After 4 days it is a bit boring but same can be said for all chain hotel/motel breakfasts. Access to Interstate Highway is a bit tricky but okay after one learns the route. My complaints (otherwise rating would be a 4 of 5). 1. Bathroom is incredibly small - the door clears the toilet by 1-2 inches. It is one of the this bathrooms in which the door is useless or one has to always open and close the door to get to toilet and bath/shower area. 2, Lighting in swimming pool area is inadequate.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the feedback, we hope to see you on your next visit to the Kenosha area.

"A beacon in the Night...."

3
11/12/2017

It was meedyoca...to say the least...no available tractor trailer parking on site... I had to park on someone's else's property...hoping not to get towed...which was next door... unable to see it from my room

"Great place to stay!"

5
07/12/2017

Great service, comfortable accommodations, good location. Well maintained, clean, well managed. Very good price value. Very pleased that I selected this Best Western Executive Inn in Kenosha Wisconsin for my stay.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your time and business. We appreciate the great feedback and are very happy to know you enjoyed your time here with us. We hope to see you again in the near future!

"Great Stay !! Great Value !! Great Staff !!"

5
06/12/2017

Very clean & spacious rooms. The staff was terrific !! The staff was helpful and the hotel is close to the Interstate, yet, the room was quite. Great nights sleep at a good value. I would recommend this location to friends and family.

andy g, General Manager at Best Western Executive Inn, responded to this review
I am very happy to know you enjoyed your time with us. We appreciate your business and you taking the time to provide us with great feedback. We look forward to seeing you again.

"Quaint town"

4
03/12/2017

Staff is very helpful and the guest rooms are clean. My Adult daughter and I had a very pleasant time. The desk clerk was very helpful with choosing a resturant in the area. The pool and hot tub were nice also.We had a very good visit to the kenosha area. We even rode the trolly which was very nostolgic

andy g, General Manager at Best Western Executive Inn, responded to this review
I am very happy to know you enjoyed your time with us. We appreciate your business and you taking the time to provide us with great feedback. We look forward to seeing you again.

"Great value, greater room, greatest staff"

5
29/11/2017

This was my first time out to Wisconsin and I loved this hotel. It was clean and comfortable and the staff make you feel like you're at home. Erika was super nice whenever I interacted with her. Paula was really sweet. Terry the bartender was also delightful. Ken the maintenance man was totally cool, too. But the star of this hotel is Eleanor. She just has that charm and attitude that makes me want to live here and never leave. She was superb. Great Best Western. I will definitely stay here again.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the amazing feedback. We hope to see you again soon!!!

"Great Place to Stay"

4
20/11/2017

We stay here once a year to do Christmas shopping at Gurnee Mills. Always enjoy our stay. Staff is great. Easy on and Off the freeway. The breakfast is always nice to get your day off to a great start. The kids enjoy the pool.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great feedback. Looking forward to seeing you again!!!

"Chicago vs Green Bay"

5
14/11/2017

Stay was outstanding and the late night receptionist was extremely courteous. Room was clean and warm upon entering room on arrival. Extremely well prepared breakfast, overall my stay was satisfying And relaxing.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your business and feedback. I am glad that you had a pleasant experience with us. We hope to see you again whenever your travels bring you into the Kenosha area.

"Very nice rooms!"

5
14/11/2017

Overall the hotel was very good! Room looked very nice, the hotel is right off the hwy. Hwy 94. Service was great and the breakfast was pretty good. Plenty of coffee and the indoor heated pool was pretty nice. Overall A+++

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your business and feedback. I am glad that you had a pleasant experience with us. We hope to see you again whenever your travels bring you into the Kenosha area.

"1 night stay"

5
07/11/2017

Everything went great at this Hotel. All the staff were friendly, the room was clean and I got a great night sleep. The breakfast in the morning was enough to get me going in the morning. Will be staying here again if I get back to this area.

andy g, General Manager at Best Western Executive Inn, responded to this review
I am very happy to know you enjoyed your time with us. We appreciate your business and you taking the time to provide us with great feedback. We look forward to seeing you again.

"Great personnel; nice stay"

5
04/11/2017

I was very impressed with the friendliness of the hotel personnel. Check in and check out were quick and the front desk employees were very friendly. The bartender was very friendly as well and helpful with recommending places in the area to eat. Found the hotel to be clean. Did not have a chance to use the pool.

andy g, General Manager at Best Western Executive Inn, responded to this review
I am very happy to know you enjoyed your time with us. We appreciate your business and you taking the time to provide us with great feedback. We look forward to seeing you again.

"Best Western Kenosha Wi"

5
03/11/2017

I would highly recommend the Best Western In Kenosha WI. Very clean hotel, friendly staff and close to a variety of restaurants and the outlet mall! Also a short drive to Chicago for a shopping trip without paying the high price to stay in Chicago.

andy g, General Manager at Best Western Executive Inn, responded to this review
I am very happy to know you enjoyed your time with us. We appreciate your business and you taking the time to provide us with great feedback. We look forward to seeing you again.

"Getaway"

5
16/10/2017

We were very happy and satisfied with the hotel and staff rooms were very clean and the beds comfortable we went to the bar which was in the hotel great bartender took god care of us There is plenty to do around Kenosha

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great review. We appreciate the feedback and hope to see you back soon.

"consistently excellent"

5
16/10/2017

never disappointed with the staff or facility itself. we enjoy the location, breakfast buffet, ample parking and the helpful staff. we have stayed at this particular location many times....utilized the pool, bar, breakfast buffet and free Wi-Fi. We have never experienced anything less than great hospitality

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for such amazing feedback. I am very very happy to know our customer service and cleanliness was up to standard. We would most certainty welcome you back anytime! We hope to see you soon.

"Not consistant"

3
10/10/2017

Lobby and halls beautiful. Pool, hot tub room showers NOT Clean. Paint on room curtains, tear in valance. It only takes anyone giving the room a quick look to notice it.. and I wasn't looking for it. Staff is friendly

"You will love your stay here and do stay here"

5
09/10/2017

Great place to stay and I would recommend this to anyone wanting to stay in Kenosha, WISCONSIN. It is hard to find fabulous deals and a great place too. The breakfast was really great too, so eat up to start your day off right. Enjoy your time here.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the awesome response. We are very happy to know you had an enjoyable stay with us. We take pride in trying out best to offer clean, personalized and great service to our guests, so it brings us joy to know we did just that. We look forward to seeing you again!

"Terrible Coffee"

2
05/10/2017

Not very good breakfasts and terrible coffee. Old and loud air conditioners in the rooms. Musty smells in halls and rooms. (buy a plug-in for the room and it makes a big difference). Very clean rooms and friendly staff.

andy g, Manager at Best Western Executive Inn, responded to this review
Dear Susan, Thank you for your valued feedback. Please accept my sincere apologies for any inconvenience caused. I assure you we will look into these discrepancies mentioned and they will be resolved immediately. We appreciate any feedback and always use it to try our best to improve our operations and overall hotel. We hope to hear from you again with hopes of exceeding your expectations.

"Best western is the best"

5
01/10/2017

Love the experience, it was a great hotel and nice staff. I loved the ammeneties, the pool was great except the floor was very slippery. The room was nice and comfy and decorative as well. The vending machines need to be filled lol. I thought it was cool that they had washer and dryer!

"Nice, clean, good price."

4
30/09/2017

We needed a hotel for a funeral and this was perfect. We didn't use the pool, but there was one. We did enjoy the complimentary breakfast which was very good with lots of options. The room had 2 queen beds which were comfortable. The bathroom was a tight if the door was open, but it was only for one night. We would stay again and recommend this property. We checked in around 10 on Sunday September 17, the lady working the front counter was so nice and helpful.

"EXCELLENT SERIVCE"

5
28/09/2017

Eleanor at the Front Desk was very helpful with dinner selection and was very nice to talk to. We really appreciated Mel in the breakfast area. She kept the food well stocked and was patient with all of our questions.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the great feedback. We are very satisfied to know you enjoyed your stay with us. Thank you for your time and business.

"Very Impressed by this hotel!"

5
25/09/2017

We were extremely pleased with our stay here. The owners were very customer service oriented and went out of their way to be sure we were enjoying our stay and that everything we needed was being provided. The front desk help were all extremely helpful and polite and friendly. The room was very nice and very clean and had a comfortable bed. The breakfast was delicious and had a good variety. Hope to return to this one in the future!

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for taking the time to complete this review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Executive Inn we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Quick visit"

5
09/09/2017

Always a Pleasant stay. Wonderful service and staff. Tasty breakfast. Resent remodeling and redecoration an outstanding. Other guests are usually friendly and interesting. Excellent location. Easy access to Interstate. Groceries,restaurants and service close by and easily accessible.

"Great Place"

5
06/09/2017

The staff was very friendly and helpful. Lots of restaurants around the hotel to choose from. The room was large and clean. The pool is a little small and could be cleaner. The Jacuzzi was great the temperature of the water is at 102 degrees.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for time and business. We are pleased to know you enjoyed your time here with us. We hope to continue to accommodate all of your stays in the near future. Have a great rest of the weekend!

"Mrs weber"

4
04/09/2017

Very enjoyable stay room clean, staff was wonderful, good breakfast and plenty of fresh coffee. Room had a frig and microwave. They have a bar with a pool table and slots. It was close to all the attractions Kenosha has to offer. We will stay there again.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your business and response back. We try to provide our guests with variety with our daily hot breakfast. We hope you enjoyed it. We look forward to seeing you soon whenever your travels bring you back into the Kenosha area.

"Great Staff and Clean Hotel"

5
04/09/2017

The staff was so helpful both in planning the stay and during the stay. Hotel was clean and well kept. The bartender was friendly and we felt very welcomed. We already have our next stay booked! Best hotel in the Kenosha/Pleasant Prairie area.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the awesome response. We are very happy to know you had an enjoyable stay with us. We take pride in trying our best to offer clean, personalized and great service to our guests, so it brings us joy to know we did just that. We look forward to seeing you again!

"Kenosha Best Western"

5
04/09/2017

The reception at the front desk was pleasant. The appearance of the lobby was clean and modern. The rooms were again clean and updated, with a tremendous shower. There is a lounge there but there are many restaurants within walking distance to the hotel.

andy g, General Manager at Best Western Executive Inn, responded to this review
We are thrilled you were satisfied with your stay. Thank you! We hope you had a great time. We are so glad your stay was enjoyable. We look forward to seeing you in the near future!

"Always wonderful."

5
29/08/2017

Well, as you will be able to tell from prior posts, we have been staying here for YEARS. The owners have always taken care of the property and improving things every year. That is not saying that it was bad, dirty, or just poorly taken care of. Just good maintenance. If there would ever be a problem they would take care of the guest and the problem promptly. That being said, the staff is wonderful. The housekeepers, Becky, Jackie and the others are great. Eleanor at the front desk is so helpful and so are the others. Now Judy in the breakfast room is so warm and caring. The folks in the bar are very nice. So, how are the owners? Well, they really take care of all of us. It truly is our home away from home.

"Excellent property"

5
28/08/2017

We were greeted at the desk by Eleanor who did a very efficient job of checking us in. She made sure we were in a room that was quiet. We were very comfortable. She was very friendly and accommodating as we requested extra items which she brought immediately. The room was beautiful. The beds comfortable. Very clean and inviting. Everything was new as the place was recently redecorated. The free breakfast was great with a nice variety of hot and cold items. The staff worked very hard at quickly replenishing food as needed. Overall a great experience. We will return.

andy g, General Manager at Best Western Executive Inn, responded to this review
We are pleased to know you enjoyed your time here with us. We hope to continue to accommodate all of your stays in the near future. Have a great rest of the week!

"Kinosha"

5
26/08/2017

Very good stay for the price, I would recommend the hotel to others. The fitness center needs some attention, if more than one person is in there it feels crowded, and the treadmill is nearing the "end of life" phase.

"Go else wheres."

1
21/08/2017

Gray water backed up into sink from toilet. Only offered another room when stated I would checking out for another hotel. Very dirty and front desk help out smoking in front often. Kitceh staff did not always wear gloves.s

andy g, General Manager at Best Western Executive Inn, responded to this review
My sincere apologies for any and all discrepancies through out your stay. We take pride in making sure our guests are satisfied and it seems we felt short. I assure you I will look into this and work diligently with out team to make sure it does not occur again to you or any other future guests. Thank you for the helpful feedback.

"Very nice stay!"

4
15/08/2017

Had to stay for over a week for business. Front desk Eleanor and the other ladies are wonderful! Super friendly and happy to recommend restaurants, groceries, etc. Room was nicely decorated and the best part is the spancrete ceilings which meant NO NOISE from upstairs! Housekeeper very detailed. Only thing I found that needs improvement is the washer on 3rd floor doesn't fill up with enough water. Minor detail and I just ran to nearby laundromat instead.

"Comfortable stay"

4
11/08/2017

Room was comfortable, spacious. The hotel was clean, rooms and general areas. Good breakfast, good variety of choices. Ran our of coffee one morning when we had an appointment and couldn't wait for a new pot. Staff was very pleasant. Rooms are a little pricey on the weekends.

"Wonderful Stay"

4
10/08/2017

The staff was friendly and very accommodating. Check in and check out were a breeze. Breakfast in the morning was outstanding. Only complaint is that the only food vending machine was located on the second floor and was mostly empty with only a few options.

"Eleanor was Fantasic"

5
04/08/2017

Great Service and very clean. Signed me up immediately for the Best Western reward program, gave me discounts to the local restaurants and simply Wowed me with their over the top service. Keep up the great work. Pillows could be upgraded to a better quality.

"Training Conference"

5
03/08/2017

Great experience overall. The breakfast selection was great for the time I was there. The staff all around did really well. There was one small reservation issue in our group, resolved on the spot. I would recommend staying here, the harbor view and restaurants in walking distance was a bonus that I did not know about when booking this hotel. Very happy.

"Highway Robbery!"

2
31/07/2017

For the money we paid, this was a horrible hotel. Had the option to commute from north Chicago suburbs into Milwaukee and should have! This 1/2 wayish point was NOT worth it. Room stunk (wet shower curtain left to fester), iron wasn't clean, bed/pillows were uncomfortable and breakfast was one of the worst we've ever experienced. TV was to the side of the bed - really odd set up in the room. Just bad. Reminded us that all that glitters (on the outside) is not gold. Won't be back and want to seriously warn you. Had high hopes for this place - dashed. It's Monday morning, and I'm even more upset because I'm exhausted from fitful sleep all weekend.

andy g, Manager at Best Western Executive Inn, responded to this review
Dear Heather, I deeply apologize for any inconvenience throughout your stay. I assure you every issue mentioned will be handled accordingly and resolved. I have spoken to rest of the management team and we will make sure this does not happen again to you or any future guests. We hope to exceed your expectations in the near future. Thank you for your feedback.

"Always feel welcome"

5
29/07/2017

I am a very frequent business traveler and have stayed in this facility may times this year. The check in staff are always very friendly, and the Hotel is very clean and well kept. This is always my first choice while traveling in the Kenosha area.

andy g, General Manager at Best Western Executive Inn, responded to this review
We are glad you were pleased with your stay. We appreciate your time and business. We hope to see you again soon.

"Needs Some Serious Maintenance"

2
28/07/2017

Our room had plumbing issues from the start. One day our bathtub/toilet drain clogged up. When I informed the front desk, they told me I'd have to change rooms because maintenance was gone for the day. After that problem was resolved, the sink drain became increasingly slow. When I reported that, the maintenance man came while we were out and turned up the water pressure in the faucet and did nothing for the drain. The pool and spa area are in need of some serious cleaning and repair. Lots of mildew/mold, whirlpool jets broken, and it looks like neither the pool nor spa have been vacuumed in over a year. The make-your-own pancakes are the only thing fresh at breakfast. I hate powdered scrambled eggs, so those weren't an option. The only fresh fruit was some overripe bananas.

"Great Location, Clean and a Great Value"

5
23/07/2017

Clean, great location and great price. Quiet and easy on and off highway. Tons of restaurant opportunities. Snack bar and bar closed on Sundays. Decor is modern. Large rooms. Average breakfast. Friendly staff.

"Great stay"

4
18/07/2017

Enjoyed everything about our experience. Close to everything, easy to find and plenty of free parking. Room was a good size with fridge and micro. Beds and pillows good, bkfst good, easy check in and check out with friendly staff.

andy g, General Manager at Best Western Executive Inn, responded to this review
Good Morning, Thank you for the awesome review. It brings us great satisfaction to know you were pleased with your entire stay and our overall services. If there is anything we can do for you, please give us a call. We hope to see you again very soon in the near future. Have a great rest of the week!

"Kenosha Best Western"

5
11/07/2017

This was great location for us. The hotel staff was professional and helpful. They directed us toward restaurants and local things to do. I wish we could have stayed longer. Breakfast was typical eggs, sausage, waffles, and cereals.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for such positive and great feedback. It was great having you here and we are all very happy to know you were a satisfied guest. We hope to continue to accommodate any and every of your future stays. Have a great week!

"VERY NICE HOTEL AND GREAT STAFF"

4
22/06/2017

Second stay here with our daughters softball team. Very nice hotel and staff is always helpful and personable. Breakfast is great as well. Rooms are spacious and clean. Will plan to stay again when in the area.

"wonderful stay"

5
19/06/2017

this hotel was very comfortable room, clean and inviting. we would have stayed another night but the second night was a lot more expensive but the night we did stay was wonderful. they have a good breakfast and friendly staff. this hotel is very up to date. we would stay here if in the area again.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for such positive feedback. We appreciate your kind words. We are thrilled to know you were pleased with our services. We hope to see you again!!!

"Grandma Time with Granddaughters"

5
18/06/2017

Motel is clean, beds are comfortable, breakfast is adequate, restaurants are within walking distance. My granddaughters enjoyed swimming in the pool. The people at the front desk were helpful and friendly.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the wonderful feedback. We are very happy to know you were pleased with your entire experience here. Thank you for your business and loyalty, we look forward to seeing you soon!

"Kenosha"

4
18/06/2017

Clean, quiet. Staff very pleasant. Nice breakfast. The hotel is close to department stores for needed items. It is also close to several eating establishments plus a bar and grill on the premises if you prefer.

andy g, General Manager at Best Western Executive Inn, responded to this review
Good Morning, Thank you for your business and for taking the time to provide us with positive and helpful feedback. Glad to hear you were pleased with your stay. We look forward to seeing you again. Have a great day!

"Great place to stay"

5
15/06/2017

This hotel is comfortable and close to everything. The staff goes out of their way to make sure your stay is a good one. Beds are very comfortable and they have a pool and exercise room. Also the breakfast is an excellent one. Even though this hotel is off 94 (Route 50) it is quiet and very convenient to 94.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for the wonderful feedback. We are very happy to know you were pleased with your entire experience here. Thank you for your business and loyalty, we look forward to seeing you soon!

"Overnight stay"

4
14/06/2017

The room was clean as was the lobby, hallways, etc. Beds were comfortable with lots of pillows. Desk staff was above and beyond friendly. It's location was so convenient for the baseball tournament we were attending... no more than a 15 minute drive to the various fields we played at. Lots of restaurants and shopping near by as well.

"Quiet rooms!"

5
09/06/2017

We stayed here recently for a triathlon my son was doing. Very friendly staff, no complaints about us bringing the bike up to room, and the rooms were really quiet. We were next to the elevators, but never heard a thing! Didn't hear our neighbors either. The breakfast was reasonable.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your review! I'm so glad to hear you enjoyed your stay while you were here with us! We take great pride in taking care of our guests and ensuring they have a clean and comfortable place to stay while they are with us. We hope to see you again!

"Will do in a pinch"

3
05/06/2017

Okay hotel and in a relatively safe area. Close to 94 so it is easily accessed from the road. The beds are super hard so if that is what you like you will be happy. The breakfast was excellent and the hotel staff is super friendly.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your time and business. I apologize for any inconvenience throughout your stay. We definitely take any and all feedback into consideration and I assure you we will look into these items/areas you mentioned. We hope to see you again with hopes of exceeding your expectations. Thank you!

"Nice hotel"

5
03/06/2017

The staff is great and the breakfast is awesome. We love staying at the Best Western hotel every time we visit Kenosha, Wisconsin. My wife looks forward to seeing Mary and Eleanor when we check in. 5 star hotel, in my opinion.

andy g, General Manager at Best Western Executive Inn, responded to this review
Good Afternoon, Thank you for your business and for taking the time to provide us with positive and helpful feedback. Glad to hear you were pleased with your stay. We look forward to seeing you again. Have a great day!

"Best nights stays for us"

5
03/06/2017

My husband and I always stay at this hotel when we visit Kenosha. The staff is very helpful and personable. They are great for offering suggestions for things to do when we have free time from attending our daughter's functions. The breakfast is very good, especially bacon days for us. Our room is always clean and comfortable. Usually no problems with noise in the halls or in rooms around us.

andy g, General Manager at Best Western Executive Inn, responded to this review
Thank you for your business and time. I am glad you enjoyed our breakfast variety and as well as our spacious rooms. Housekeeping takes pride in their cleanliness and we are glad that we were able to show you and every guest that. We look forward to accommodating any of your future stays. Have a great day!

"great place in Kenosha"

5
30/05/2017

Looking for great value and a quite place to stay. Than the Best Western in Kenosha is for you....excellent service, convenient location, Plus a free pool table in the lounge for a little down time activity,.

andy g, General Manager at Best Western Executive Inn, responded to this review
Good Afternoon, Thank you for such great feedback. It was a pleasure having you here with us and we are all thrilled to know you were satisfied with your experience. We hope to see you again in the near future!

"Small bath"

3
29/05/2017

Couldn't shut bathroom door without standing in a hole between shower and toilet and or sink very uncomfortable pool was to open at 7am both days not till 8 but when close at 11 pm they allowed young adults to drink in pool area past hrs making lots of niose

"Comfortable, clean, and friendly staff."

5
27/05/2017

I had a great experience here, as I have at every Best Western at which I've stayed. Their loyalty program is amazing, they always correct any problems (which are few), and the rooms are always clean and amazingly comfortable. I am a BW guest for life!

"Funeral made better!"

5
27/05/2017

We stayed at this BW to attend a funeral in Kenosha. Both the check in and out Staff went out of their way to assist and show sympathy. The check in person (Eleanor) even noted that BW had a special Bereavement rate.

Mary C, Manager at Best Western Executive Inn, responded to this review
Dear R6753WQmarym, Please accept our deepest condolence , I am so happy we were able make a difficult time that much easier. I do hope you are able to come back and see us soon so your able to enjoy Kenosha and all the fun amenities we have to offer. Kind Regards, Mary Comstock AGM

"Our Go To Place to stay for Swim Meets"

4
26/05/2017

Love that the breakfast starts at 6:30! Excellent choices, too! Easy on and off the interstate, lots of restaurants and shopping nearby. The beds are comfy. There are some small cosmetic things (chipped doors) but overall it is a nice place to stay.

Mary C, Manager at Best Western Executive Inn, responded to this review
889bonniew, Thank you for taking the time to share your review on TripAdvisor, I am thrilled to hear we are your go to place in Kenosha. We appreciation the feed back this helps us keep things in tip top shape. We look forward to see you and your family again soon. Mary Comstock AGM

"Meh"

3
20/05/2017

Nothing special. Not good, not bad, and you get what you pay for. This hotel may be overrated. As an "executive Inn" is is nothing special. It is clean and comfortable. If a good rate is available, it is good value

Mary C, Manager at Best Western Executive Inn, responded to this review
Dear Ctiffer, I do want to apologize that we missed the opportunity to dazzle you while you were a guest at our hotel. We pride our self on outstanding costumer serves. I do hope that you will give us another chance to redeem our self. Thank you for your feed back. Kind regards, Mary Comstock AGM

"Nicely renovated!"

4
18/05/2017

This is a nice, clean, quiet hotel. It has been recently updated. The rooms have adequate plug ins for electronics. The bed are comfortable. Only downside are the small bathrooms. Typical hotel line breakfasts. Friendly staff.

"Trip home for family"

5
16/05/2017

If I could give a twenty star rating I would. The facility is excellent, first rate. The hotel staff will go out of their way to make sure you are satisfied. If you need anything they will accommodate. Super friendly, I feel like I am home and they are family. On site pub and swimming and spa is awesome. The staff who manages the morning breakfast is on top of things. If you leave the windows open you will wake up to geese in the pond. I will stay nowhere else when in town. YOU GUYS ROCK!

"Awesome place "

5
05/05/2017

I always enjoy staying at this hotel. It is always very clean and the staff is always friendly! It has an amazing breakfast bar with a large variety. The best part is the hot tub and a nice sized pool!

Mary C, Manager at Best Western Executive Inn, responded to this review
Dear Jessica S, We love that you continue choose us from the many choices that Kenosha has to offer. I am thrilled to hear you enjoyed breakfast, this is something we have been improving on and feedback is always helpful. Not to be biased but I do think we do have some of the friendliest staff around! We look forward to seeing you again soon. Kind regards, Mary Comstock AGM

"Fantastic place to stay"

5
04/05/2017

Linda at the front set the tone as soon as we arrived, very friendly and helpful, she went more than out of her to make sure our stay was great. from check in ,dinner, and breakfast! invited us to use the pool table in the restaurant , even before it was open. Wish we had more time would of liked to stay another night

"Best stay yet."

5
03/05/2017

Carthage College Parent Weekend- We've stayed at a different hotel every visit to Kenosha so far, with 7 visits to date. This has been the BEST hotel yet. We will be using Best Western in the future. Staff was perfect, we tried the on site pub and the food was yummy, pool area is nice and the buffet breakfast was a good spread. Location to Carthage is about a 20 min. drive but for dining and pit stops you are right in the middle of it.

"Nice, clean hotel"

4
01/05/2017

This hotel was very nice & clean. They had an excellent breakfast selection and even had this really cool automatic pancake making machine... we enjoyed the location as well. The only hitch we had was that the heating unit in our room kept turning itself off and we'd have to reset the breaker... Aside from that it was a very nice stay.

"Good Stay"

4
26/04/2017

Everything was good the hotel was really nice, only stayed one night I saw the pool but didn't experience it. It looked really refreshing. Staff was very helpful and nice. location was good and there were a lot of places to eat close by.

"Nice hotel"

4
16/04/2017

Nice room, pool and continental breakfast. Staff was polite. I recommend this hotel for visitors. Close to a bunch of restaurants and the pleasant praire outlet mall. Only 20 minutes away from six flags great America.

Mary C, Manager at Best Western Executive Inn, responded to this review
Dear Cat2003, I am glad to hear you were able to enjoy some of the amenities that we have to offer here and that the staff was able to ensure that you had a relaxing stay. We do hope that you come back to see us again soon. Kind regards, Mary Comstock AGM

"Great Stay!"

5
10/04/2017

The staff was AMAZING! Bed was comfortable, pillows too! Love that the room had a small table with 2 chairs, microwave and fridge! Cable channels were of a good variety, as well. Never really heard any other guests. Very impressed with breakfast choices! Will definitely stay here again!

"NIce breakfast, friendly staff!"

5
20/03/2017

We stayed here two nights. The staff were all very friendly and accommodating! The hot breakfast is really great and a lot of choices. Even a pancake machine that makes its own pancake for you in 1 minute!! We would stay here again! The kids had fun in the pool and hot tub. There were plenty of chairs and tables to sit at also.

areucul, Manager at BEST WESTERN Executive Inn, responded to this review
Dear happyrus17, I am so thrilled to hear you enjoyed your stay at our hotel. There are so many fun things going on this summer in Kenosha we hope to see you and the family back again soon. I would love to hear what your favorite pancake topping is when you come back to see us. Thank you again for the kind words, Mary Comstock AGM

"Easy Stay"

5
11/03/2017

We only needed one night for this visit, but we have stayed here many times over the past years. Service has always been excellent and rooms well-equipped (mini frig, microwave) and comfortable. Better breakfast now with over easy eggs with scrambled eggs, also. Best value in Kenosha area in our view.

areucul, Manager at BEST WESTERN Executive Inn, responded to this review
Mary C, Manager at BEST WESTERN Executive Inn, responded to this review, Mar 12, 2017 Dear 878galenf, Thank for your continuous loyalty to our hotel this means the world to us! I am so glad to hear you enjoyed the new eggs and the build your own oatmeal. We look forward to your next visit. Kind regards, Mary Comtock AGM

"great stay"

5
08/03/2017

Had a wonderful time and enjoyed the room and the staff. Rooms were clean and comfortable. Breakfast area was clean and roomy. Food was kept fresh and there was a nice selection. The staff kept the tables clean and were very pleasant to talk to.

andy g, Manager at BEST WESTERN Executive Inn, responded to this review
Dear R6938W0elizabeths, Thank you for taking the time to share your recent experience with us. I am so happy to hear that your stay was wonderful and that our team was here to ensure that you had a comfortable stay. We have done some updates to breakfast and it is always a pleasure to hear positive feedback. We look forward to seeing again soon.

"place is very clean and the staff is great"

5
28/01/2017

I love staying at this Best Western. The staff is always friendly and the place is very clean. Breakfast is way above average. The interior has been completely remodeled within the last year or so and it looks great. I stay her every time i'm in town and even delayed my visit 1 week one time that they were booked.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear George P, Thank you so much for the heart warming review, it means so much that you would change your travel plans just to stay with us. I am so pleased to hear you enjoy the updates we have made to the hotel. We look forward to seeing again soon. Kind regards, Mary Comstock AGM

"Just what was needed after driving north through Chhicago and Interstate construction"

3
21/11/2016

Desk staff friendly, motel clean, lots of average "eats" close, the hot tub refreshing and our king bed comfy. Breakfast- very average. This hotel provides shampoo and conditioner from in shower dispensers only, oh and soap dispenser at the sink. No lotion in the room. Our room was good sized but the bathroom ... small and the door opens straight within 2inches of the toilet stool and then the door hits the curved shower rod. Therefore the door does not open fully. Different!

"Best Western Excutive Inn"

5
21/11/2016

The cleanliness of the hotel is important to me and this was a very clean hotel. The pool area was very nice and the hot tub was even nicer. I love the free popcorn in the bar, the hours of the fitness center and the close distance between the hotel and many restaurants and shopping.

"Great hotel and friendly staff"

5
16/11/2016

This hotel was recently remodeled and very clean. The staff was helpful and courteous.The room we stayed in had new furniture and plumbing fixtures as well as a quiet heating, cooling unit. Continental breakfast was very good. Will stay here again when we visit Kenosha in the future. Many retail stores and restaurants nearby.

"Positive Comments"

4
16/11/2016

I like to stay at this Best Western as it is clean and comfortable and close to restaurants. The rates are good and I have stayed here before on Business. I will be coming to Kenosha each month and will stay here exclusively.

"Always pleasant!"

4
01/11/2016

We have stayed multiple nights at this location several times now. The staff is very friendly and their rooms always clean. We highly recommend this Best Western to anyone staying in Kenosha Wisconsin.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
It has been a pleasure serving you, and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us, and again Thank you for continuing to stay with us. We hope we see you again soon. Kind regards, Mary Comstock

"1640"

5
27/10/2016

Conveniently located just off Interstate 94 in Kenosha Wisconsin. Many wonderful restaurants and shopping areas near by. Staff is very competent and friendly. My room was always clean and tidy. I would definitely stay here again.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Roseanne A Thank you choosing Best Western Executive Inn, I am delighted to hear that our team was there to ensure your stay was delightful. So glad you had to time to see so of what Kenosha has to offer, there are so amazing restaurants in town. I do hope we will see you again soon. Kind regards, Mary Comstock AGM

"My Stay at Best Western Hotels"

5
26/10/2016

I great place to stay. I won't stay anywhere else. On this trip I stayed in Mich. Ill and Wi. Every Best Western was great. They all had a swimming pool, Spa Breakfast, lounge room and a Bar, Also, being a member, I received a great discount.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Ernest, Thank you for kind words, it means a lot to us that we are your hotel of choice when in Kenosha. So very proud our Best Western family was in all three states were able to show you great hospitality. We hope no mater were your travels take your always able to find a Best Western! We look forward to seeing you again soon. Kind regards, Mary Comstock AGM

"restful"

5
17/10/2016

easy on and off the freeway and close to everything you might need to continue your travels. the hotel was very clean and well kept. breakfast was good and had all the basics but not the best i've seen at a best western, that might be the only thing i might change. staff was friendly and quick to check you in and out.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear cruz53a, I am glad you had a restful stay at our hotel, and that our team was there to ensure that everything was taken care of. Thank you for letting me know about breakfast this is something we have be working on for the past few months and feedback is very helpful. I do hope you come back and see us again soon. Kind regards, Mary Comstock AGM

"Clean & Comfortable"

5
17/10/2016

Our stay here was good from the time we got there til the time we left. The staff at the front desk were extremely nice & helpful. The lady at the desk ask us the reason for our visit. When we told her it was for a funeral she gave us a discount. She also told us a little about the area and what restaurants were close. We had 2 rooms & both were extremely clean. We will stay here again if in the area.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Karen, I am so glad to hear that we could make your stay comfortable and enjoyable during a difficult time please accept our condolences. I do hope during your next visit we can show you even more fun things to do in Kenosha. We look forward to seeing you soon. Kind regards, Mary Comstock AGM

"Clean and Comfortable"

5
11/10/2016

This is the first time staying at this motel and usually stay at one of the others in the area. The room was very clean and quiet. In the other motels in the area, if we weren't out of the room by 10am, the room didn't get cleaned. Our room, with this stay, was always cleaned. From now on Best Western will be our first choice.

"Kenosha AAA trip"

5
07/10/2016

The room was very clean which is my primary criteria. The breakfast was a hot scrambled eggs and sausage, toast, cereal, fruit, yogurt, etc. Attractive lobby and hallways. I highly recommend this location and hotel.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Donna, Thank you taking the time to write a review on your recent stay, it is always wonderful to hear that a guest enjoyed their stay from begin to end. I do hope we will see you again soon. Thank you again for staying with us. Sincerely, Mary Comstock AGM

"Friendly Front Desk Staff Checking in and out"

5
21/09/2016

The room was extremely comfortable, spacious, clean, and the amenities were great as well--breakfast, pool, elevators, and parking all very ample on a bust Friday night. Staff was welcoming, and helpful.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear rev812, Thank you so very much for taking the time to share your kind words here on Tripadvisor. I am thrilled to hear that our team was able to take care of you while you were our guest. We look forward to seeing you again soon. Thank you again! Mary Comstock AGM

"Bugs"

3
19/09/2016

My Fiance and I thought the rooms needed updating! We also found 1 bug crawling down the wall and another bug on the floor in the bathroom. We did not report this because they made it clear the the rooms were "NOT REFUNDABLE ONCE BOOKED" I would not stay here again. The employees are extremely nice though!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Jake C, Thank you for taking the time to share your experience with other travelers. I am disappointed to learn you left our property with anything less than a wonderful experience. I am sorry we missed the mark with you. We are undergoing extensive renovations that will take care of many of the issues you mentioned. There is no excuse for bug issue you had in your room, I can ensure you that issue has be address and matters are be taken care of. I do apologize that this was an inconvenience to you. I sincerely hope you will consider giving us another chance once our renovations are complete. Kind regards, Mary Comstock AGM

"Amazing! Best hotel ever!"

5
14/09/2016

Newly renovated! Everything was superb! Free full hot breakfast! Great pool and jacuzzi! Room was spotless! Everything looks new! Has a restaurant and bar! Pool tables large flat screen tvs perfect for watching the games! Amazing food! Everything about this hotel is a1!!! Very friendly hotel staff! Front desk is amazing! Felt right at home! Beds are clean and extremely comfy! Will definitely stay here again if ever in the area! Located right by everything! Outlets, restaurants, and only 10 minutes from the light house! Worth every penny!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Guest, Thank you so much for taking the time to share you recent stay with us. I am so thrilled to hear you were able to enjoy all the Best Western Executive Inn has to offer. I do hope if your travels bring you back to Kenosha, we will have the pleasure of seeing you again. Again thank you for staying with us, Mary Comstock AGM

"Overpriced and undernice"

2
12/09/2016

Look elsewhere, I'm sure there is either better for the price, or else go ahead and slum in a cheaper place. We bought it on a blind site and paid just over $100; that was not a deal. It is not the worst place I've ever stayed (there've been some doozies),and there's a disagreeable lounge attached that will serve you a big drink to take to your room, so that's the plus.The wi-fi was non-existent, my daughter found an empty liquor bottle in our ice bin, and the worst was the "toiletries" were all-purpose washing fluid straight out of a wall dispenser that was actually empty. And it wasn't even quality stuff like at the gym. Gas station grade. I'm sure they have a line of hooey about how this is saving the planet but in this case, beyond tacky and unsanitary to boot. Other hotels I booked on this road trip were in this price range and all were much nicer. I would have expected the price to be below $60.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear AnyplaceOnce, Please accept my apologizes that your stay with us was not enjoyable. The housekeeping issue that you incurred during you stay our not normal occurrence for our hotel and I will be sure to look into this matter right away. Again I apologize on behalf of the entire team that we did not exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 262-857-7699. Sincerely, Mary Comstock AGM

"Thanks To LINDA TURNER"

5
20/08/2016

I stayed 2 weeks... My room was on the 4th floor, north side, had a large window, great daylight. Linda Turner was very helpful finding me a laundry facility... In adition She helped me with other informations. I would stay here again.. Brad Wallace JLL Americas

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Brad We are so pleased that you find our hotel a welcome home away from home, it is not always easy being away from home that long . I am glad to hear that Linda was able to takes great care of you. I will be sue to pass along the kind words. I do hope if you travels bring you back to Kenosha, you will stay with us again! Thank you again, Mary Costock AGM

"Nothing Spectacular"

3
16/08/2016

Stayed here while visiting a relative. This is a clean, no frills hotel with easy access to the highway. It's about 7 miles from downtown Kenosha so plan accordingly if you're planning to go out there. Breakfast was OK but they ran out of most items by 9AM

"Plesantly suprised"

5
13/08/2016

This was our first visit to a Best Western. It was a last minute decision to stop for the night. The room was quiet, clean and comfortable. The bed was the most comfortable hotel bed I have ever slept on. There was a good selection on the breakfast bar and food was good. Overall I would rate this hotel a 5 out of 5. I would highly recommend especially when the other two local hotels in the vicinity were $30 to $60 dollars more per night for the same amenities.

"Reunion weekend"

4
26/07/2016

Rooms were spacious, comfortable and clean. Bed was one of the best away from home beds ever! Staff was friendly and helpful. Breakfast food ample and well presented. Some remodeling underway, but this didn't hinder our stay at all. Thanks BW!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Terlayne, I am so happy to hear that our team made your stay enjoyable. I also love our beds, there's nothing like waking up refreshed from a good night's sleep to a good hot breakfast. I do hope you will be able to come back and see us again after all of the remodeling has been completed. Thank you again for staying with us!! Sincerely, Mary Comstock AGM

"Great Expectations...poor delivery."

3
17/07/2016

Staff were fantastic! Double queen room was relatively clean with newer fixtures but the carpet was stained, staining on walls to include brown smudges on the bathroom wall. Bathroom it's self was so small you could use the bathroom, brush your teeth and shower all at the same time. It was grossly undersized and I question the sanitary nature of using gas station soap dispensers to dispense soap, shampoo and conditioner...one of my first thoughts when I seen the array of dispensers in the actual shower was whether or not it was 100% soap or had a patron diluted it by taking the cover off and releaving himself in it. Sanitary conditions should be implied and not considered...maybe it's just me.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear BruceWanye-Inc, Thank you for your feedback and for choosing our hotel. We're apologize you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention, this helps us to ensure this will not happen again to future guest. We have discussed this with our staff, and will make every effort to be sure our rooms meet the highest housekeeping standards. I am sorry you are not a fan for our new soap dispenser, I can ensure you that they are 100% soap, this is one of the many ways our hotel is going green. We hope that you give us another opportunity for a better experience Thank you, Mary Comstock AGM

"Great America /Best Western"

5
15/07/2016

We were so happy to get a reservation at the Kenosha Best Western.We forgot to make reservation for our stay,and called many hotels.We were very ,very happy with our hotel. The front desk staff, the lady that prepared the breakfast all were just great. And the room was clean and comfy. Thank you. See you in August for our next Six Flags Great America trip =)

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear mijkd, Thank you for the wonderful review, I will be sure to share this with our team! I am so very happy we were able to make your trip to Six Flags that much more enjoyable. We look forward to see you and your family in August. Thank you, Mary Comstock AGM

"Decent"

3
13/07/2016

This hotel has clearly made some upgrades which helps but it's a little odd. The bar attached is basic and not terribly inviting. The only food options are pizza and fried foods. I ordered the mushrooms and mozzarella sticks. The bartender took a bag of each from the freezer and threw them in the fryer. Waste of money. The hotel offers breakfast but it was meager. I guess I've come to expect more from Best Western and this one just doesn't deliver.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Shelley G, On behalf of our entire team, I would like to apologize for not exceeding your expectations in the lounge and with our breakfast. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Mary Comstock AGM

"Very nice, but the internet could be better"

4
09/07/2016

Very nice, but the internet could be better! We enjoyed our stay and it was close to family and friends. I'm hoping to stay in the future with you. Please contact me with the $50 promotion.bonus you are offering.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear John J, Thank you for your recent stay with us and sharing your experience with TripAdvisor. There has been some up dates to our internet, I'm hoping you will see the improvements on your next visit. The great summer promotion of earn a $50 gift card for every two separate stays, will be emailed to you. This is one of the great ways that Best Western has gone green! We look forward to seeing you again soon! Thank you, Mary Comstock AGM

"A residential hotel?"

3
28/06/2016

Is this a residential hotel? Because it certainly had some of the hallmarks of it ... - a "backyard" garden up front near the main entrance - employees or regulars helping themselves to breakfast before guests - individuals walking from across the street and back again with breakfast items I don't know what's going on here. But given that, the number of cameras in the hotel, and the screaming & monkeybusiness through the night, I am not coming back here ever again ... and I frequent Kenosha often. There is nothing executive about this executive inn than the price. Do yourself a favor ... go to the new hilton property or stay in north Chicago or Racine.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear suebhoney, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. I will be looking into these matter to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 262-857-7699. Mary Comstock

"Surprising"

4
27/06/2016

I had been to this hotel many years ago and the last visit was not so good. However we needed a place to stay and this was the cheapest with a pool. We were very surprised at the updates that had been done. Staff was very welcoming, easy check in and room was so clean. We had access to many restaurants and even a family fun center within walking distance. We had their warm free breakfast. It was good. We will stay here again.

"Reliable and consistent"

4
24/06/2016

Overall very good, no problems with stay. Bed very comfortable. Quiet hotel. Breakfast could be better, tasteless rubber eggs. Coffee weak but you can't have everything. I stay here frequently and everything is very consistent.

"Great customer service!!"

5
15/06/2016

Linda, from the front desk at the Best Western Executive Inn in Kenosha, was so great today. She helped me avoid a $170 cancelation fee and assisted me in changing the dates to my reservation. I truly appreciate her customer service!! Thank you!!!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Nicole, I am so happy to hear Linda was able to take care of your reservation and ensure that everything went smooth. I will be sure to pass along the kind words to Linda. Please let me know if there is anything else we can help you with.

"Great hotel for great price"

5
09/06/2016

I was pleasantly surprised when we pulled up to the hotel. It was clean, didn't have a chemical cleaning smell and the room was great. We were there for 2 days for a college tour with my daughter and I will be using this hotel again if my daughter chooses to go to the college we toured. The staff was very kind and helpful. The breakfast was good and hot as opposed to an continental breakfast. Good service all around.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Lottie, I am so happy we were able to make your trip enjoyable. What an exciting time picking a college, we are lucky and have some wonderful universities in the Kenosha area. Please let me know if there is anything I can help you with. Sincerely, Mary Comstock AGM 262-857-7699

"Great staff!"

5
24/05/2016

Clean, convenient location, reasonably priced, pleasant decor! Most important--a happy-to-work here staff who were attentive to guests and seemed to get along with each other. Most surprising--this was the best hotel breakfast we've had the pleasure of waking up to! Everything was hot. Huge variety! There were even craisins, walnuts, brown sugar, cinnamon, honey, anything you could want to dress up oatmeal or cereal, muffins, bagels, toast, English muffins, eggs, bacon, juices, not only milk but also almond milk! And don't forget the pancake maker! Everything you could want for breakfast! Bottom line? A pleasure in every way!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Karen, Thank you for taking the time to share your recent experience at our hotel. I am so glad to hear you had time to start each morning with our new build your own breakfast bar. I will be sure to share the kind words with the whole team, we do hope you are able to come back and see us soon. Sincerely, Mary Comstock AGM

"A perfect quick stay!"

5
18/05/2016

We were in town for the Wisconsin Marathon. I was concerned about the distance from the start/finish for this hotel. But, apparently, Kenosha is not that big. The hotel was perfect for us. The best part was the hospitality of the front desk. I love it when they remember you. Even if it was a very quick greeting at check-in. I like being recognized at checkout. She remembered our conversations at check-in about going to a movie. She was awesome. Further, the best part was that they didn't make a fuss for a later checkout. I understand the need to turn rooms and keep housekeeping moving for new guests coming in. But they were so nice to the marathoners knowing we only wanted to get a good hot shower before hitting the road. They were great about that. And, I am VERY appreciative! If I come back for the marathon next year, I definitely will stay here again.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear JimAthanta, Thank you so much for taking the time to write about your guest experiences! I am delighted to hear that our team made your stay in Kenosha a great one. I do hope you were able to enjoy more than just the marathon while you here. We do hope if you are every back in this area you will come and see us again! Thank you, Mary Comstock AGM

"Great place to stay"

5
16/05/2016

Wonderful desk staff from start to finish. Rooms were very nice. We have stayed here several times and quality has stayed consistently excellent. The remodeling looks great! Nice that they are going green at this location.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Susan K, Thank you so much for you continuing loyalty to our hotel, I will be sure to pass a long the kind words to the team it's always wonderful to hear job well done. We look forward to seeing you again soon. Sincerely, Mary Comstock AGM

"Nice facility, but some of the guests are not child friendly"

2
15/05/2016

Stayed there 2 years ago when an unexpected snow-storm and kept us from traveling back home safely. The facility and room were nice. The menu in the bar was pretty limited. After around 8:30 pm, a group of guests came in there that work for one of the local transportation/rail groups and cleared the place out pretty quickly. Their language, appearance and mannerisms were offensive to most. Re-visited this location this year and not much had changed. Will definitely travel the few extra minutes and stay at the location in Antioch, IL (unless it's summer and it's too expensive).

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Mama_T_Sheboygan, Thank you for your feedback, we are glad you chose our hotel again during your recent stay in the area. I do apologize that you did not enjoy you experience in our lounge. I will be sure to look into this matter.

"going home"

5
14/05/2016

This is a great hotel to stay at while I was visiting relative. This hotel is located close to interstate and place to eat and shop. The rooms are very clean and comfortable. This is about 5th time I have stayed here while I am going home.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear treekiller54, Thank you for taking the time and sharing your review and your continued loyalty to Best Western Executive Inn, we are glad you continue to choose us when there are so many options in the Kenosha area. We look forward to welcoming you home again soon! Thank you again, Mary Comstock

"Comfortable Beds"

4
28/04/2016

We were only there one night. The bed was super comfy. The rooms are clean. It's nearby to many things. We ended up with a last minute visit from a friend. They have an on site bar with a pool table as well. Indoor pool and spa. It's pretty nice overall. The concierge was nice and friendly too. My only gripes were the breakfast was terrible including the water from the juice dispenser. The bathroom in the room were rather small as well. Otherwise, it matches what my expectations of a BW should be.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Valliam13, Thank you for taking the time to write a review regarding your recent stay with us. Your time and feedback are always greatly appreciated! So great to hear that you enjoyed your stay with us and our staff took such good care of you. I do apologize you did not have top quality when it came to our breakfast, we are doing some updates to our breakfast area...hopefully you will notice the improvements the next time you are in the Kenosha area! If I can be of assistance in the future, please don't hesitate to contact me at 262-857-7699. Sincerely, Mary Comstock AGM BEST WESTERN Executive Inn

"Outdated"

2
28/04/2016

A/C fan in room smelled bad. We became very stuffed up. Bathroom terribly small as one has to close door before sitting in there or door hits toilet. Shower head good. Pillows good. Carpeting awful. Bar Lounge closed on Sundays and was not aware of that when we booked. Staff didn't offer to upgrade room even though they were far from full that particular night.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear 111jeanettes, I would like to apologize that your recent stay with us was not up to expectations. We would of be more than happy to change your accommodations if this at been report at the time of your stay. Our one true goal at Best Western Executive Inn is to ensure that our guest have a comfortable and enjoyable stay. I am truly so sorry you are not a fan of our new carpeting threw out the hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 262-857-7699. Sincerely, Mary Comstock AGM BEST WESTERN Executive Inn

"Best Best Western so far"

5
27/04/2016

I loved this Best Western. Staff was wonderful at check in and out. Pool was very clean and clear, room was clean and nice, bed was amazingly comfortable and the building decor and design was fresh and uplifting.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for taking the time to write a review on TripAdvisor, but I want to especially thank you for the compliments to our staff and our recent updates to the hotel. We hope to have the opportunity to see you again. Sincerely, Mary Comstock AGM BEST WESTERN Executive Inn

"Best Western Kenosha Rocks"

5
25/04/2016

The excellent service I received from the staff would bring me back to this hotel. From working to get me the most affordable rates when other local hotels were inflexible to assistance with travel tips and going the extra mile when stated arrangements were not possible, this staff worked hard to give me the best visit possible without hassle.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Susan, It is so great to hear that you enjoyed your stay with us! Thank you for taking the time to review our hotel. I'm proud to hear our Team provided you with such memorable customer service. I do hope the next time your travels bring you to Kenosha WI we will have the pleasure of seeing you.

"Awesome Place"

5
22/04/2016

People are nice and friendly and its close to so many fast food places as well as shopping areas and a movie theater. I loved my flu size bed and the internet was fast. I would definitely go back again and I would recommend this hotel to my friends and family.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
So great to hear that you enjoyed your stay with us and that our location, easy access, and surrounding businesses fit all of your needs! It means a lot that you would recommend to you family and friends. We look forward to your next visit.

"Nice! Close to Interstate!"

4
20/04/2016

Friendly, helpful staff! There were cookies upon arrival! Our room had two queen beds with nice linens. The hotel room was very clean and there were nice towels! It was a good price for a good room. We had a nice hot continental breakfast in a large room! The parking lot could be larger but there seemed to be a lot next door which could be used.

Mary C, General Manager at BEST WESTERN Executive Inn, responded to this review
Dear Busywendy, Thank for shearing your experience on Tripadvisor, I also am a fan of the oatmeal cookies! I am glad to hear you had a comfortable staff. Sadly the parking lot next to use is not ours so we are not able to use it. We do hope that the next time your travels bring to Kenosha WI you will come back and see us!

"Local Getaway"

4
19/04/2016

For my birthday every year I take my grandchildren someplace local for birthday fun! This year we stayed at Best Western Pleasant Prairie Wisconsin- they were courteous, welcoming and friendly. Swimming pool was great and breakfast choices easy and tasty!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Mary-Lynn, Thank you for choosing the Best Western Executive Inn to spend your birthday, I glad to hear you and your grandchildren had a wonderful time. We hope we will see you again soon.

"good stay"

5
08/04/2016

staff is wonderful accommodating and knowledgeable the room was clean maybe some more lighting because i needed more for reading purposes. no problem getting a late checkout close proximity to restuarant and interstate

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Faye, It was such a pleasure to read the review of your recent experience as our guest. Thank you for sharing your wonderful compliments. I will be sure to look into the lighting issue in the room. I am glad to hear that the staff was so welcoming and accommodating . We were definitely proud to be your host and look forward to welcoming you back on your next visit.

"nice"

3
04/04/2016

The hotel was very nice and the staff was very accommodating. It was really nice to have a "real" hot breakfast. The only issue I had was the cold pool and the pool room was cold also. We go to a hotel now and again just to get away and go for a winter swim. We probably won't go back unless the pool is warmed up!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Jennifer, Thank you for taking the time to review you recent stay with Best Western Executive Inn. I glad to hear that you enjoyed our breakfast and the staff was accommodating. I do apologize about the pool area, this is something I will be looking into and fixing right way. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great hotel"

5
03/04/2016

Our atay was excellent! The staff was very nice. Pool and hot tub were great. Room was clean and beds were comfortable. The breakfast was fantastic. Will definitely stay again if we return to Kenosha.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for taking the time to write about you recent stay with Best Western Executive Inn. I am so happy to hear you enjoyed your time with us. We look forward to seeing again soon!

"Great place to stay!"

5
18/03/2016

We booked online and got a great rate... 3 nights during the week including breakfast (which was hot and delicious with a lot of options!) taxes and fees.. Also a fitness center, pool and hot tub... All for less than 300.00!!! Staff was very friendly and helpful. Hotel was clean...the king size bed is enormous and soooo comfortable! We had a refrigerator and microwave in the room... All added up to feeling like home. We will definitely be back!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear ljude71, Thank you for choosing Best Western Executive Inn! We truly appreciate your remarks on the room, staff and fitness center. I 'm also glad to hear you like the updates that we have made to our breakfast. We look forward to seeing you again soon.

"Last minute stop... Extremely pleasant stay"

5
09/03/2016

5 STAR REVIEW! The hotel is immaculate, the people are very nice.I stay in hotels about 3 times a week and found this one to be top notch! Extremely clean and quiet, the room has very dark curtains for day time sleep, a very, very comfortable bed, in room coffee, microwave and fridge. A super clean tub/shower with a very nice shower curtain. The bathroom offers up both a fan and a hot light to get rid of the steam. The desk staff were extremely pleasant and even suggested a dining spot that was unique and the food was delicious. I'll be staying here when ever I'm in the area!!!! P.S. I took advantage of the breakfast that was offered and found a lot of choices, very clean and a very nice woman taking care of it all.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for staying with us! We are delighted you found so many wonderful experiences in our hotel. I am so happy to hear that you enjoyed lunch, that is one of my favorite places to go. Hope to see you again, soon!

"Wonderful"

5
04/03/2016

Excellent place to stay. Eleanor at the desk was very helpful and super nice. She rocks!!! Very clean and neat. Pool was great. Conveniently near stores and restaurants. Room was cleaned and bed made in a timely fashion. Would definitely stay there again.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Michele, Thank you for taking the time to share your experience here on TripAdvisor. I am so glad to hear Eleanor was able to care of you during your stay, she is a wonderful asset to our team I will be sure to pass along the kind words. I'm so glad you enjoyed your time with us, we look forward to seeing you again soon.

"Fine hotel a bit dated"

3
29/02/2016

A fine stay for this location including breakfast for $107. The pool area could be updated and the room were showing their age a bit. A great location for a birthday party at the Brat Stop down the street. It's pretty much a standard BW. Great cookies in the lobby however.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for the feedback regarding your recent stay at our hotel. Your time and input are greatly appreciated and go a long way towards striving to provide the very best guest experience possible. Thank you for also pointing out some of the areas still in need of attention. Thank you again for taking the time to provide such great feedback. We do hope to see you again the next time you are in the Kenosha area.

"Best Western"

5
27/02/2016

Booking the hotel was quick and easy and the experience for one night was beyond exceptional. The staff was top-notch and the room layout and amenities were perfect. The WiFi was very good and the TV selections were decent as well.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear William, Thank you so much for taking the time to write about your recent stay with us at the Best Western Executive Inn. I am so thrilled to hear your entire experience was wonderful, and the team was there to help you with anything you needed. We look forward to seeing you again soon.

"Two year anniversary and birthday trip"

5
22/02/2016

I have been staying here for the last 20 years and it is the only hotel in Kenosha I will stay at. We arrived and was met by Eleanor. She is very pleasant and has been here forever. I told her that it was my girlfriends and I two year anniversary and my birthday. Going for our twice yearly outlet mall and "cheese run" trip. Minutes after arriving in our room the room phone rang and Eleanor upgraded our room to a king hot tub suite. Thanks Eleanor people like you will be the reason we will continue to stay here and only here at the Best Western. You guys really made our weekend away special. Thanks.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Richard, Thank you for taking the time to share your thoughts on the wonderful experience during your visit to our hotel. As always, we strive to ensure your stay is comfortable and memorable. We are glad you provided us with the opportunity to make your anniversary and birthday weekend truly special. Thank you once again and we look forward to welcoming you back in the near future.

"February 2016"

4
16/02/2016

Excellent service, room, breakfast, etc. Would definitely use again. Close enough to Interstate and local roads. Room was comfortable even in very cold weather. Recommend staying at this hotel. Bring swim suits, nice pool and hot tub.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Gary, Thank you for sharing your review of Best Western Executive Inn, Kenosha. It was wonderful to read your comments about the hotel and services. I was so happy that you enjoyed the upgrade we have made to breakfast area. We hope to see again if your travels bring you back to Kenosha.

"Best "Best Western" ever!"

5
15/02/2016

This hotel was CLEAN, well-decorated and had an amazing staff that went out of their way for you. Would highly recommend staying here!!! Eleanor at the front desk was exceptional! Truly the Best...Best Western we've ever stayed at throughout our many travels.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear ilovehawaii2, Thank you so much for taking the time to write about your recent stay with us at the Best Western Executive Inn. I so thrilled you enjoyed the upgrades we have made to the hotel. Thank you for your kind words regarding our staff and particularly Eleanor. It is great to hear that she went above and beyond to make your stay enjoyable...I will certainly pass on your kind words to her and the entire team! I do hope if your travels bring you back to Kenosha we will have the pleasure of seeing you again.

"Mini Vacation Getaway"

4
19/01/2016

We take a short vacation every january and require three things...fun shopping nearby within a few minutes from the hotel but an hour or so from home, a working pool and hot tub and free breakfast. This hotel met our criteria. As for our experience, the hot tub was wonderful...not too hot, not too bubbly or chlorinated and spacious enough. breakfast was good but I dislike powdered eggs. Good food selection overall. The pool was a little on the cool side and could be better cleaned. Towels ran low quickly. Shopping and things to do in neighborhood were fun!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Roni-Ann, Thank you for taking the time to write a review regarding your recent stay with us. I am so happy to hear you were pleased with the customer service we provided. We hope that you will visit us again the next time you are in the southeastern Wisconsin area.

"Excellent Place To Stay"

5
14/12/2015

I have never stayed at a Best Western prior to last weekend but will definitely stay with them again. The cleanliness of the hotel and room were excellent and the beds were very comfortable. The staff, especially Eleanor, was inviting and very helpful with any questions we had. I definitely recommend this hotel.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Violet, Thank you for the kind review, I am thrilled to hear that your first stay with us was a great one, we look forward to many more opportunities to WOW you! Thank you for choosing Best Western Executive Inn.

"Best place to stay for business travellers"

5
10/12/2015

This is the best place to stay for business travellers who are within a budget, hotel offers large rooms with king size bed and other amenities, staffs are very courteous and helpful. Hotel is well maintained and its always kept clean. During my stay 2 of my friends stayed with me over the weekend and the hotel did not charge anything extra even for their breakfast. Only thing which could have been little better is the breakfast, they had the same menu everyday which was little boring as i was staying there for 9 days

"very nice stay"

5
04/12/2015

The facility and staff were great. The building has been renovated since our last stay here. It was nice before but they did a great job with it. The lobby is bright and inviting. the rooms are decorated well and were very comfortable and clean. Would highly recommend this hotel

"One of, if not, The Best"

5
29/11/2015

If having your desire for a family friendly, convenient to reach location that meets or exceeds all your " I need a place to unwind after a long days drive that doesn't cost an arm and a leg" wishes is what you need, this is the place.

"Quick spur of the moment stay"

5
27/10/2015

Me and my wife stayed here on a last minute decision. Front desk staff was very friendly and welcoming. Hotel is within walked no distance to several restaurants including the brat stop. After checking in we walked to restaurant and felt perfectly safe. Carpeting in hallway smelled brand new and room was clean .

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Gary, Thank you for thanking the time to review our hotel. I was thrilled to hear you had a great experience while staying with us. I do hope next time you will have more time to enjoys some of our amenities we have to offer.

"Very Nice"

5
27/10/2015

I have never had a bad experience, The Lounge is the only thing that needs help. bartender and drink wise. The trip to Best Western here is always a joy. I think the 3rd floor is the best. You will be happy to stay here.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thanks for taking the time to share your experience with our hotel. I was disappointed to hear about the issues that you experienced in the lounge. I assure you that we have followed up to resolve all of your issues. I was glad to hear the rest of your stay was enjoyable. I hope that you will return and give us an opportunity to exceed your expectations.

"best for your money"

5
26/10/2015

I have had experience at this particular property, the owner and the family, really do care about what they are doing. I have seen them go above and beyond for the guest. the father works for the housekeeping dept. to make sure everything is good and clean for the guest, and if it not so, he makes sure no one checks in to a room unless he himself inspects it first. they are a good hard working family . the only thing I can find negative to say, would be the lady that is manager, very rude and wishy washy, In fact she was heard talking about guest and making comments about appearances of some people, and she herself was absolutely nothing to look at or even take serious. as for the front desk they were very helpful and professional, and always were positive and very warm. hope they keep these people on, treat them well ! especially Rhonda, day girl very pretty and so sweet, and Heavier guy at the late shift over night was so helpful, I dont remember his name, heavy guy kind of balding, and always talked so highly of the owner and his family, I dont think he still is there I have asked about him and the heavy girl, ( manager ) was not too nice about him, every time we were there he was nothing but warm and friendly. hope he went on to something better !

"Great- but..."

4
25/10/2015

Everything was excellent; but we strongly suspect that during our stay the VISA card we used to pay for our room was compromised and fraudulently used the next day to attempt a purchase of airline tickets. The card had to be deactivated and replaced.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Steven, Thank you for writing such a kind review of our property. Your feedback is very important to us as it is vital to our success as a business. I am happy to see that you enjoyed your stay with us and that our staff exceeded your expectations. The security and safety of your guest is always our number one priority, I can ensure you that your credit card was not compromised as a result of being used at this hotel. If I can help you in other way please feel free to contact me directly.

"not worth the money"

2
24/10/2015

The room stunk like a sweaty locker room and booze....hair left in tub. Asked if we could have a late checkout and the clerk at the front desk said no problem, just let them know at the front desk in the morning, did that and she told us no way, it wouldn't work out. There were 4 floors there and not even half booked. Breakfast was gross-I think it was powdered eggs, and my daughter drank the milk and said it tasted sour. The worst part was that we booked through a website that quoted a price and it dropped and the clerk at the front desk said she wouldn't honor it...Not worth the $$$$ and dirty and smelly.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for sharing your experience with us and please accept our apology. Your experience is certainly not typical and is unacceptable. I will look into your experience further and address directly with our team. Respectfully,

"Nice and comfortable, but could be so much better "

3
21/10/2015

We spent a few days at Best Western Executive Inn and a nice stay. The staff was friendly and helpful. The room was clean, comfortable and roomy. Everything worked. To make this an "executive inn" the outlets need to be upgraded for charging our devices. There should be more than one nightstand in a room with 2 beds. The hotel needs to run all of the heaters in the rooms prior to anyone staying there. When we first turned on the heater, the smell was so bad I turned it off until the next day. I turned it on while we were out for the day and that took care of me smell. The smell was as if the heater hadn't been used for a very long time. The breakfast had some of the usual suspects (scrambled eggs, bacon, sausage, yogurt, cereal, bagels, muffins, bananas, and a pancake maker. The eggs weren't very good and it would be nice to have a selection of fruit. I didn't try the pancakes. There are some really great breakfast places in Kenosha, so we ate out most of the time. We didn't try the pool or fitness facility. So, this is a nice place to stay, but I expect more from an "Executive Inn "

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for completing a review regarding your recent stay. We appreciate your feedback as a way to constantly monitor our products and services. I apologize for the any issues you experienced in your guest room. Additionally, I understand that the first impression is lasting and I apologize that your standers were not meet. Please accept my sincere apologies for the multiple problems during your stay. If there is anything I can do moving forward, please do not hesitate to reach out to me directly. Thank you for being our guest. We hope to welcome you back again soon

"Road Trip"

5
20/10/2015

This motel is clean, modern, and has a staff that is very friendly and accommodating. Along with your stay comes a very nice breakfast. Conveniently located near the freeway. We will stay there again if we are in the area.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Sandi We are delighted that you enjoyed your stay! We place the utmost regard to our guest satisfaction. Thank you for your feedback and we look forward to seeing you again on your road trip to Kenosha!

"Weekend away"

4
19/10/2015

This was a great weekend away. The staff was friendly and the rooms were clean. Close to shopping and restaurants. There is a bar/lounge onsite that has great service. Breakfast was hot and was kept full for the guests.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Dear Greer, Thank you for taking the time to post your review on Tripadvisor. I am glad to hear you were able to enjoy some of the amities our hotel has to offer, and the BEST WESTERN Executive team was there to ensure everything went smooth. We do hope that if your travels bring you back to Kenosha we will have to changes to serve you again.

"Great one night stay"

5
14/10/2015

Great stay for one night. Room was spacious and clean. Breakfast was ok. Eleanor was great at check in. She was very friendly, helpful, and gave excellent customer service. Definitely would stay there again.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for choosing BEST WESTERN Executive Inn while you were visiting Kenosha WI. I am so happy to hear you enjoyed your stay with us. I will be sure to pass along the kind words to Eleanor. It is always wonderful to hear job well done! I hope next time you are able to stay longer than just one day. We look forward to seeing you in the future.

"Our stay"

5
14/10/2015

Our stay was excellent. No complaints, look forward to staying again. The staff was awesome, especially Eleanor who worked at the front desk. Made us feel very welcome. We have stayed at multiple Best Westerns that we would never stay at them. We have stayed at 2 other ones that I will stay at are Dubuque, IA. Eagan, MN. Look forward to seeing you again. Thank you again, Mrs. Rebecca Thill Potosi, WI.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Mrs. Thill Thank you for taking the time to write such a heartwarming review, It always wonderful when your whole team is recognize for a job well done. I am sorry to hear that you had a few unpleasant experiences at other hotels. We all look forward to your next visit; there are lots of fun things to do here in the winter also! If I can be of assistance in the future, please don't hesitate to contact me at 262-857-7699.

"An Affordable Location"

4
05/10/2015

I was in the area for my 50th high school reunion and needed a place to stay. The Best Western Executive Inn turned out to fit the bill perfectly. First, the senior rate for the hotel made it more affordable than other comparable hotels. The location near I94 and Highway 50 is perfect for someone traveling to local attractions or just visiting friends or relatives. The hotel is clean and well maintained. My room was clean, spacious, and well appointed. The staff was courteous, efficient, and friendly. Because I was meeting relatives, I did not take advantage of the complimentary breakfast, but it did look as if it were more than adequate. If one is visiting the Kenosha area and looking for a place to stay, the Best Western Executive Inn should be given serious consideration.

"What a nice place to stay!"

5
25/09/2015

This hotel was very clean, comfortable and modern décor. Rooms were clean and inviting. Would recommend this hotel as a family get away. We stayed here to get out of the busy city of Milwaukee, where we saw a concert. Quiet comfortable rooms.

"Enjoyed the Stay"

5
17/09/2015

Extremely pleasant and helpful staff. Clean, up-to-date facility, spacious room and wonderful comfortable bed. Great location with easy access to food, shopping, sightseeing and interstate access. I enjoyed my 6 night stay and would encourage others to book with them as well.

"Best Western Strikes Again"

5
15/09/2015

A family get together over Labor Day weekend brought us back to Pleasant Prairie, WI and to a place we hadn't stayed in awhile: Best Western. We generally enjoy this hotel but for some reason gave a few others a shot on previous visits. It was kind of like coming home when we pulled in the parking lot. Our trip usually takes about 8 hours to drive, so we try to get an early start and as such, request an early check in. How nice it was to be greeted like an old friend by Mgr. Andy Gophar when we checked in. Not only did he make sure we got the room we requested, but that is was ready for our early arrival! Yeaa! We were also pleasantly surprised by the upgraded decor. Clearly a lot of new, fresh changes since our last visit. Better yet was the room - we could tell a new bed and soft linens were also part of the changes BW implemented, awesome! Clearly a BW has spent some time attending to details, and it really made a nice difference in our overall experience. Thank you BW. If you ever find yourself in this neck of the woods, for sure give this hotel a try. Very very worth it!

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
I am so thrilled to hear we could make your family gathering a great one, and that you enjoyed the updates that are going on around the hotel. I will be sure to share the kind words with Andy it's always nice to hear! We look forward to seeing you in the future

"Decent Hotel, Great Location"

4
13/09/2015

Although the hotel is aging and needs some significant room updating, I still give this hotel 4 stars. The staff is very friendly and make you feel welcome. The location is great, just off the expressway and far enough away where there is no noticeable road noise. Plenty of dining choices within walking distance, or a very short drive. Check in / check out was a breeze. The only complaint is check in parking is very tight. An ignorant guest pulled their SUV up, blocking all others from getting through because there's only enough width for 2 vehicles, and they were well in the middle. Probably better off parking in the lot and walking in.

Mary C, Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for taking the time to write a review here on Trip Advisor, regarding your recent stay with us. Your time and feedback are greatly appreciated. Thank you for the kind words about our staff. We do hope that your next visit to Kenosha will bring you back to BEST WESTERN Executive Inn.