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Codes Avantages

Best Western Plus Hotel Whitewater Inn, Harrison

4.0/5  - basé sur 339 notations.
391 Comfort Drive, 45030-2768, Harrison, United States - Voir l'itinéraire
Best Western Plus Whitewater Inn - Façade Best Western Plus Whitewater Inn est idéalement situé dans le centre de Harrison. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Les voyageurs choisissent cet hôtel de Harrison (Cincinnati, Ohio) pour sa marque, et pour l'assurance que la qualité Best Western leur garantit une excellente situation, une hospitalité authentique et des tarifs compétitifs. Les hôtels de Harrison (I-74) offrent aux voyageurs l'hospitalité du Midwest qu'ils recherchent, le Best Western Plus Whitewater Inn en fait encore plus, avec une situation fantastique et de nombreux équipements de catégorie supérieure. Une piscine couverte chauffée et un espace de loisirs avec chute d'eau et cheminé ouvert toute l'année, sont l'endroit parfait pour une escapade reposante avant votre prochaine réunion d'affaires. Les hôtels d'Harrison n'offrent pas tous les équipements nécessaires au repos et à la détente, ou les moyens de divertir toute la famille lors d'un long voyage. Les restaurants à proximité de cet hôtel de Harrison incluent Buffalo Wild Wings®. L'hôtel n'est qu'à quelques minutes à pied du très apprécié O'Charley's®, où les clients peuvent profiter d'un menu varié qui ne manquera pas de plaire à tous les palais. Cracker Barrel® se trouve également dans le voisinage, et est très apprécié par les habitants de la région pour le petit déjeuner et le brunch. Chaque aventure demande de l'énergie, et vous pourrez profiter pleinement des restaurants à proximité avant de partir pour une journée de loisirs. La forêt de Whitewater, avec son lac de 34 hectares, est à seulement 1,5 kilomètre et offre sentiers de randonnée naturels et superbe paysages et excellents endroits pour les pique-niques. Suivez cette piste qui offre des itinéraires pour tous les niveaux. De nombreux parcours de golf se trouvent également à proximité, offrant des défis passionnants. Renseignez-vous auprès de notre personnel serviable pour des suggestions ou recommandations, que vous ayez envie d'une pause gastronomique, de loisirs ou de tourisme. Chaque membre du personnel connait la région dans ses moindres recoins. Réservez votre séjour au Best Western Plus Whitewater Inn, et profitez d'un rapport qualité/prix et d'un confort exceptionnels !

Best Western Plus

Hotel Whitewater Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 339 voyageurs
Note attribuée
Excellent
196
Très bon
80
Moyen
28
Médiocre
14
Horrible
21
CONSULTEZ LES AVIS POUR
En couple En couple
65
En famille En famille
165
Escapade entre amis Escapade entre amis
28
Professionnel Professionnel
54
Voyage solo Voyage solo
10
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Excellent stay. The staff was the most helpful in getting us settled, finding a great place to eat,"

5
19/11/2018

The staff was most helpful in getting us settled, finding us a super place to eat and finding our way a round the area..had a great room ( very quiet and safe) plenty of parking as well as easy to get to from the interstate

M P, Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you for taking the time to provide us with your feedback. We as a team are glad that we were able to help make your stay great. We hope you enjoyed your stay while you were here and we hope to see you again the next time you're in town. Hope you have a wonderful day!

"Clean and pleasant Inn"

5
14/11/2018

Were there with a bus tour and a handicapped individual. The handicapped room was perfect for us. The full breakfast had lots of choices and was quite good. The dining area was spacious which was important for our group.

M P, Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you for taking the time to provide us with your feed back. We are glad that our room was able to suit you. We hope you enjoyed your stay and we hope to see you again the next time you are in town. We hope you have a great day!

"Charter Bus Trip"

5
24/10/2018

My church group stayed here one night. We were visiting The Ark Encounter in Kentucky. The hotel itself was clean, good breakfast, fire pit out back. What really made it, however, was the sole desk clerk, the only staff on duty at the hotel in fact (which was ridiculous!), was Sammi Jo. One room was not clean and with no other room to move them to, she cleaned it. She handled herself so professionally the whole time. I had forgotten the plug to charge my iPhone and she graciously loaned me one, even offering to bring it up to my room, even with this her being the only employee there. I was going down anyway so picked it up. She remained calm and cheerful under pressure of having so many of us there. I just cannot say enough about her as there are so many praiseworthy things when she could have gone the opposite direction, lost her cool and at least become snippy with the guests. Certainly we have all experienced employees who do that. Anyway, Best Western, I hope you appreciate this young woman! Shout out to Sammi Jo!!

"Loud and Uncomfortable"

1
22/10/2018

Worst hotel stay in quite a while. We just needed a place to stay to break up a long drive home from the east coast. This hotel had a reasonable price, and we booked through the BW web site. The room's tile floors were cold and uncomfortable. Square, flat little pillows with too few covers on the bed and no extra blanket in the room. And the walls were paper-thin. You heard every voice and every television in the rooms around you; every footstep in the room above you. The night manager argued with the people in the room next door at 3:30am. A very bad experience.

Megan F, Manager at Best Western Plus Whitewater Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will be reaching out to you by phone to discuss exactly what happened with the front desk clerk and will also be following up with said front desk clerk to make sure this does not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 513-845-4970. Sincerely, Megan Fuller Assistant General Manager

"Great hotel and staff"

5
01/10/2018

We used the Whitewater Inn to stay outside of Oxford for Miami's Family weekend. The rates were better and it was close to several shopping and dining establishments. The guests in the room above us were quite loud, but the staff was kind, courteous, and extremely helpful and efficient.

Megan F, General Manager at Best Western Plus Whitewater Inn, responded to this review
We appreciate you giving us such a fantastic review! We hope that you enjoyed your time with your Miami student during Family Weekend and are so happy you chose our property for your hotel accommodations. Thank you so much for the kind comments on our front desk clerks as it is always heartwarming to know they are appreciated. Next time you are in town please come back and visit. We hope you have a terrific day!

"Disappointing"

3
30/09/2018

The hotel and room looked, and probably was very clean, but the musty smell was rather distracting, as was the rattling air conditioner that sounded as if a gale was blowing outside. The breakfast, too, was disappointing, although I liked the "fried" eggs. The fruit and pastries, which should be the centerpiece of a continental breakfast, were totally lacking.

Megan F, General Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you for taking the time to provide us with your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working to improve our breakfast selection and hope that you will be able to visit again soon to see the changes we are making. I would also like to thank you for making me aware of the problems you had with the room as I may now address and resolve these issues.I hope that you will consider staying with us again so that we may have another chance to provide you with a superior experience. Have a wonderful day!

"Quiet"

5
24/09/2018

Very comfortable bed! Only problem was, there needed to be a step to get up into the king size bed. The room was nice and clean and very quiet. Its pretty secluded from places to eat. There is a farm supply store next door and a home depot across the street. Its a great place for a one night stay as you travel. Its only a few miles from the Indiana/Ohio border and not too far north of Cincinnati. The breakfast was good and there was a microwave to heat your food up but the food was served up hot.

Megan F, General Manager at Best Western Plus Whitewater Inn, responded to this review
We appreciate you taking the time to give us such wonderful feedback as we all enjoyed reading your review! We are glad that you found the room to be very clean and quiet as this is what we strive for. We also hope you were able to enjoy one of the many restaurants that we have within walking distance and hope you found this to be convenient. Next time you are in the Harrison area please be sure to visit. We hope you day is spectacular!

"Very nice Hotel"

5
19/09/2018

Our stay here was very nice. The hot breakfast is great and or room was clean. We have stayed here many times and will continue to if our travels bring us this way again. This is a great location for visiting Cincinnati!!

Megan F, General Manager at Best Western Plus Whitewater Inn, responded to this review
What an absolutely wonderful review! We appreciate you taking the time to provide us with your feedback and thank you for giving us such a great rating. We enjoy every time you stay and hope to continue to see you in the future. Don't be a stranger-come back and visit sometime soon. Have a terrific day!

"Quiet Location and Welcoming Staff"

5
17/08/2018

I stayed at this location while I was teaching a class at UC. The room was great. Convenient location near lots of restaurants which helped considering I flew in to Cincinnati and had to use a taxi to get anywhere. It was nice to be able to walk to get some grub. The hotel is close enough to the highway that you can get right on it and head wherever your heart desires but it's far enough from the highway that you do not hear the highway traffic. We really enjoyed the area out back with the fire pit and grills. It was cool to be able to relax outside of the room. You felt more at home that way. The front desk girl, Meghan, was superb. She made our check in and checkout super easy. She was great to talk with and she cracked jokes (and was actually really funny). She made us feel right at home and comfortable. She even took the time to ask about our trip and what our plans were even though we could tell she was extremely busy. It's hard to find staff like that at a hotel-we travel a lot so we've encountered all kinds of employees. Overall, a wonderful stay. We will stay here again next time we are teaching in Cincinnati. Thank you!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
We are so grateful that you took the time to provide us with such a delightful review. It is so wonderful to hear that you were able to relax in our outdoor area and we also think it creates a more home-like feel to the hotel. We were thrilled to hear that your check in and checkout were trouble-free. Thank you so very much for the lovely comments on Megan, our Front Office Manager. She will be very pleased to read your review as it is always encouraging to know that our staff is valued and appreciated. We are so happy that you will stay with us the next time you are in town and hope that we are able to continue to provide you with superior customer service. Have a marvelous day and hope to see you again soon!

"Just the thing"

5
16/08/2018

Heading home from a long vacation with family and didn't want to drive the 13 hours home non stop. Called Best Western and booked a reservation 5 hours from home. Asked to reserve a crib for our 2 Year old as well. The price was nice and only 18 miles outside of Cincinnati so no busy congested roads. Very friendly staff and nice clean room.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
We appreciate you taking the time to give us such fantastic feedback and such a wonderful rating. We are so pleased to hear that you enjoyed your stay and were able to book a room on your way home. We hope that you will visit us if you happen to find yourself passing through the Cincinnati area again. Have a terrific day! -BW Plus Whitewater Inn Team

"Great place to stay!"

5
13/08/2018

I highly recommend Whitewater Inn. My family enjoyed our stay there. The staff are very friendly. Our room was bigger than I expected. The out door area was amazing. I sent some time out there before we checked out.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
We appreciate you taking the time to give us this fantastic review! We are so happy to hear that your family enjoyed your stay and are pleased you were able to enjoy the outdoor area. Thank you for the kind comment on our staff. Everyone will be thrilled to read your review. We hope you will come back and visit again soon. Have a wonderful day!

"A great place to stay."

5
12/08/2018

The hotel was easy to find, great food and shopping nearby. The room was clean and comfortable and the staff was helpful and friendly. The WiFi worked great and plenty of channel choices on the TV. The breakfast was a little better than your average hotel breakfast.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you so much for taking the time to give us such a wonderful review! We appreciate your feedback. We are so glad that you had such a fantastic stay with us and hope you enjoyed your time here in Harrison. Come back and visit the next time you are in the area. Have a terrific day!

"A Great Hotel with Great Staff"

5
05/08/2018

Clean and comfortable hotel. Had a problem with our room at check-in (AC Unit wasn't working) and Kelly at the desk rode right up on the elevator with keys for a new room - that's service. Room was clean, comfortable and spacious. Near a shopping center, so many local food options. Quiet hotel, great breakfast with friendly staff. Would love to stay here again on my next visit!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Rob, We think you're great as well! Thank you so very much for taking the time to give us feedback and appreciate that you gave our property such a wonderful review. I do apologize for the inconvenience of having to move rooms but am so happy to hear that Kelly handled the situation so well. We are so lucky to have her as a part of our team and it just makes our day when guests mention our staff! She will be so pleased to read your review. We hope that you will come back and visit soon. Have a terrific day! -BW Plus Whitewater inn Team

"Overall great hotel."

4
25/07/2018

We came in a group of 4, so a two queen bed room was the perfect size. Staff was really friendly, even when we had a few issues with check in, they were very helpful and patient. our room was overall clean, besides a few questionable hairs on our bed... and I would advise you to bring your own pillow, the ones provided are very uncomfortable. If you are a sleeper that is sensitive to light, there are no curtains to block out the light from the parking lots right across from the hotel, so your room is pretty much lit up enough so that you can see everything in the room. The hotel did not smell like smoke, and had a really nice area in the back by the pool where you can grill some food, relax by a little fire pit, and enjoy the fresh air. The breakfast was like any other breakfast, good! great coffee, and they even had a yogurt station to make your own yogurt bowls. Check out was incredibly easy. I would definitely go here again. There were many food options for lunch and dinner around the hotel also.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Kathy, What a fantastic review! We enjoyed having you and your group stay with us. I'm so glad that you were able to enjoy the pool and patio out back. It really is a nice way to relax each evening. Thank you for your kind comment on the staff. They will definitely appreciate reading your review. I do want to apologize that your room did not have black out curtains but also want to thank your for bringing this to our attention as we have now resolved this issue. We hope that you enjoyed your time here and hope that you will visit again soon. Have a wonderful day! -BW Plus Whitewater Inn Team

"Traveling home from NC, glad we found this place"

4
25/07/2018

We stayed at the Whitewater Inn while traveling home from visiting family. We were traveling with our 4month old, 36lb golden doodle and needed a place that would allow larger dogs. We were pleasantly surprised by the friendly staff and cleanliness of this hotel. It was the the cleanest hotel that we stayed at on our trip. We would definitely stay here again!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Shawn, We are so glad you found us as well! We loved having you all (and your fur baby) stay with us and are so pleased that you enjoyed your time here. We want to thank you for your kind comment on the staff, as we were all happy to read your review. We hope that you will come back and visit again some time soon. Have a fantastic day! -BW Plus Whitewater Team

"Great hotel, outstanding service. "

5
13/07/2018

Room was clean and comfortable. Microwave used to cook our frozen dinners. Fridge nice and cold, kept our freezer packs ready for our cooler the next day. All amenities present, working and clean. Indoor pool overlooks outdoor fountain, with door to patio, very nice. Staff is fabulous. Easy walk to eating establishments and grocery store. Wonderful stay.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Cheri, Wow! What a terrific review. Thank you for the kind comment on our staff. We think you're fabulous as well! I hope that you were able to enjoy some of our amenities and are glad to hear you found our location to be convenient for you. It is so nice to hear that you had such a wonderful stay. We hope that you will come back and visit again soon. Have a FABULOUS day, Cheri! -BW Plus Whitewater Inn Team

"Great Room, friendly staff"

5
10/07/2018

Staff were very accommodating to get us in the type of room we asked for. Room was clean, well furnished, comfy beds. Fire pit and pool area were nice. Breakfast was good. Not great, but more than adequate.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Iterry913 We are happy you enjoyed the hotel and had a great stay with us. We are glad you had a chance to relax and enjoy our patio area. We are working to improve the breakfast quality. We will be looking foward to your next visit.

"Open Water Swim Meet Bookimg"

5
04/07/2018

So easy to reserve multiple rooms! Also a very nice breakfast buffet. New facilities and great rooms. Walking distance to several restaurants. Our swim team from Michigan was very pleased! Thanks for a great night.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
What a terrific review! We appreciate you taking the time to give us feedback. We very much enjoyed having you and the swim team stay with us, and are so glad that the booking process went smoothly. I'm so pleased to hear that you all enjoyed breakfast. We hope you will come back and visit soon. Have a fantastic day!

"Excellent overnight stay facility"

5
03/07/2018

Very friendly staff. Super quick check-in and check-out. Room was very roomy, very up to date, and extremely clean. Ground floor rooms have hardwood floor rather than carpet, and we loved it. Very well designed mini-fridge and nice microwave. Very comfortable desk chair and made my work much more pleasant. Wireless access was easy and very quick. Would stay there again in a heartbeat.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Larry, I was so pleased to read your terrific review! Thank you so much for taking the time to give us such wonderful feedback. I'm so glad that you enjoyed your stay and that our staff treated you well. We hope you will come back and visit us again soon. Have a great day!

"Five Star Breakfast @ Best Western Whitewater by Donna"

5
27/06/2018

My son and I stayed a few days at the Best Western Whitewater, the hotel was clean and the staff was attentive, we felt safe. Donna prepared a delicious hot breakfast with a warm greeting for the guest. The fire pit was a nice ending to a good day with a relaxing pool and grill area. We look forward to our next stay.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Wow, what a wonderful review!! We appreciate you taking the time to write such terrific comments about our hotel. We enjoyed having you stay and I know Donna will be so very happy to read what you wrote. It is always so heartwarming to know that our staff is appreciated. I am so glad that you were able to take some time to enjoy our recreational area and pool. We are looking forward to your next stay as well and hope that it will be soon. Have a fantastic day! -Megan F

"I would call this a 3 star hotel not a 2.5 star hotel"

5
12/06/2018

Here are the 5 things I look at when I walk into a hotel room. 1) Does it smell? No 2) Is it physically clean? Yes 3) Can I walk barefoot on the carpet? Yes 4) How comfortable is the bed? Very 5) Are the walls paper thin? No Great breakfast buffet and great staff. I will be back

, General Manager at Best Western Plus Whitewater Inn, responded to this review
JimC What a fantastic review for you to share! We really do appreciate your great comments. It is great to know that you enjoyed the hotel and had a great stay with us. We will be looking forward to your next visit. PattiC

"Friendly Staff"

5
11/06/2018

Will definitely stay here if I am in this location, the rooms are nice and clean the staff is personable and friendly, the breakfast is hot and the food was good, Such a refreshing experience to get a hotel of this quality

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Mary It is great to know you had a good stay with us and enjoyed the property. Thank you so much for your kind comments for the staff. It is guest such as yourself that help keep the staff motivated in trying to exceed the standards. We do hope to have the opportunity to have you stay with us again in the near future. Thank you for sharing your review. PattiC

"Friendly staff"

5
27/04/2018

I recently had a group of 14 rooms and the ladies who carries our luggage were outstanding. They did a wonderful job! Everyone was so accommodating and friendly. I would not hesitate to stay there with a group again.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
fooded We were happy to have the group stay with us. It's wonderful to know that you had a great stay and we would be thrilled to have you back again. Thank you for sharing your review and nice comments for Sammi, she will be thrilled. Patti Mgr

"Wonderful!"

5
25/04/2018

Will definitely stay again! Friendly, courteous staff at reception counter. The rooms were nice and also clean. The continental breakfast had many choices and the hot food was hot! :) Also, the area was very clean. Great job by ALL who are employed there!!!

, General Manager at Best Western Plus Whitewater Inn, responded to this review
kpmastin We appreciate you! Thank you so much for the great review. We enjoyed having you stay with us and are happy to know you had a great stay. Thank you for the kind comments for the staff they will be thrilled. We will be looking forward to your next visit. PattiC

"Wonderful accommodations and staff!"

5
25/04/2018

I stayed at this location for 10 weeks straight for work training and never had a bad experience. All staff was very helpful and pleasant. Kelly was by far my favorite. Extremely nice and helped with anything we needed!

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Eric We really enjoyed having you stay with us. It is great to hear you enjoyed the hotel and had a good stay with us. Thank you for the kind comments for the staff, Kelly does do a fantastic job and we are thrilled to have her on our team. Thank you for sharing the review on TripAdvisor. PattiC

"Lovely Experience"

5
23/04/2018

I came with my buddy to visit his son at Miami in Oxford. I'm so glad we chose this hotel. Megan at check in was extremely kind and warm. She made sure I had everything I needed and greeted me every time I came in or went out. That was very nice and you don't get that genuine hospitality much anymore these days. The rooms were very clean and the bed was very comfortable. The fire pit out back was a very pleasant extra. My only suggestion is to maybe clean the pool more often. I will definitely stay here anytime I come in to the area. Keep up the great work!

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Ron R We are thrilled to know that you enjoyed the hotel and had a great stay with us. Thank you for the great comments for our housekeeping team and for Megan, she does do a fantastic job giving our guest special care. Great you had a chance to relax and enjoy the fire pit. We will be looking forward to your next visit to the area. Thank you for sharing your review. PattiC Mgr

"Always a Great Experience!!"

5
22/04/2018

Have stayed here for about five months now on business and Kelly who works front desk always gives outstanding customer service! When she's working there is always a warm welcome with a smile on her face and that definitely is what your looking for when staying at any hotel. I will definitely recommend Best Western to all family and friends and work associates because of the outstanding customer service Kelly provides for the company. Chris Cowens

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Christopher We are so glad to have your crew staying with us. I really appreciate your kind comments for Kelly, she does do a great job and we are thrilled she's been taking good care of you. Thank you for sharing your review and recommending our hotel. We do appreciate you!! PattiC Mgr

"Good Place to stay!!"

5
19/04/2018

Our room was clean and had comfortable beds. We were pleased with the way the bathroom looked. There were no signs of mildew which is always a big negative for us. The breakfast was good! My husband always wants to stay where there is a fitness room so glad about that. This is a

, General Manager at Best Western Plus Whitewater Inn, responded to this review
janicehendrix2018 Thank you for submitting a review. We do appreciate you staying with us. It is great to know you had a great stay with us and enjoyed the hotel. We are thrilled you enjoyed the breakfast, we have been working to improve in this area. We will be looking forward to your next visit. PattiC Mgr

"Bed Bugs!"

1
06/04/2018

It was a horrible stay. It started with the shower curtain being broken and having to fix that. Then it was the fact that the heater wasn't working. We set it to 68 and woke up in the middle of the night to a steamy 77 degrees! Finally, I realized in the morning that I had been bitten by a bed bug! We took the bug to the front desk as proof and they were extremely apologetic. They comped the room and offered us another, but there was no way I was staying another night.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Mustang829 Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am so sorry your room was not up to our standards. I can assure you we do routine inspections for insects in hopes to prevent our guest from from having an issue such as yours. I do apologize you encountered this. This is not a common event for us to encounter. I do appreciate your kind comments for the staff. I am happy to know you enjoyed the hotel overall. I do hope we canl have the chance to impress you on your next visit to the area. Please reach out to me so I can be sure you receive an upgrade and.or discount. Patti C

"Great place! Easy, nice, convenient and confortable"

5
31/01/2018

Great place! Easy, nice, convenient and confortable! And very inexpensive! Loved that they allow dogs. Def two thumbs up from me. Easy to find. The beds were REALLY comfortable. Rooms are large. Close to many restaurants.

M P, Manager at Best Western Plus Whitewater Inn, responded to this review
Staria, We enjoyed having you both (and your fur babies) stay with us! I am so delighted to hear that you had such a wonderful stay. Your kind words are much appreciated. I hope that you had a great time at Perfect North and glad that you chose to stay with us. Next time you are in the area, come back and visit! -BW Plus Whitewater Inn Team

"One of the better motels in Harrison"

4
12/01/2018

One of the better motel breakfasts ive had, very polite and curtious staff except for one of the night clerks complaining to one of the other clerks about a fellow employee. Interior appears to be well kept

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Tyler K It was great having you stay with us. It is great to know you had a good stay with us. I am happy to hear that you enjoyed our breakfast, we have been working hard to make improvements it's in that area. The staff really appreciates your kind comments for them. I very much appreciate your comment about the chatting. We will be looking forward to your return visit hopefully in the near future. Thank you for sharing your review.

"Great deal with ski passes. The hotel was very adequate. Although the temperature of the room was way too warm!"

4
03/01/2018

There was a fictitious air control unit in the room. So our sleep was compromised due to being overheated. Food at breakfast buffet was very average. However the pool was great for th kids. Was hard to find a place to eat nearby without an hour wait, as there wasn't much option and it was holiday season.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Rebecca We were happy to have you stay with us for your visit to Perfect North Slopes. it is nice the kids had time to enjoy our swimming pool. I apologize the thermostat in your room was not working properly I will be sure to have that taken care of. We have been working hard to improve our breakfast selection and I do appreciate your feedback. I hope we will have another chance to exceed your expectations on your next visit to our area.

"Ski trip"

5
31/12/2017

This hotel was very nice with a nice size refrigerator and microwave in room. Beds were very comfy. The breakfast had plenty offer most people. I have Celiac disease so I don't have many options. However, here were eggs, sausage and gluten free cereal. Oh, and their coffe was amazing! We really enjoyed our stay!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
We were so delighted to read your review and we really appreciate you staying with us! I am so glad that your stay was so enjoyable. Thank you for your appreciation on our breakfast. We do try to keep a variety of options for all of our guests. Please come back and visit soon. Have a wonderful day!

"Okay for a night"

3
30/12/2017

Good for an overnight. Very small rooms and tiny closet. Clean attractive lobby. Breakfast selection was decent. Drawbacks: hotel staff looked bored checking us in, propping head up on hand, little to no eye contact. 2 women stood looking at the computer, while we were the only people checking in. No hello, nothing.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Our team would like to thank you for taking the time to write this review. I hope that you enjoyed your stay with us. I do want to apologize on behalf of our entire team that your check-in experience was not up to the standards that you deserve. I will be sure to follow up on this issue and make sure that it is addressed. We usually get great reviews on our front desk staff, so I was very disheartened to hear this. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"4 Day Stay"

5
23/12/2017

Great place to stay. Spent 4 days while having medical work done in Cincinnati. Great Staff, very friendly and helpful, had problem with TV which was fixed immediately. Very nice suite with comfortable beds. Close to restaurants.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you for taking the time to write such a wonderful review! We enjoyed having you stay with us! I do hope your wife is feeling much better and healing quickly. Thank you for the kind comments on our staff-it is always heartwarming to know they are appreciated. I am so glad we were able to get that TV up and running for you. Next time you are in town, we hope you will stay with us again. Have a wonderful day and Happy Holidays!

"Wonderful, if you like a super firm mattress."

5
21/12/2017

everything was very clean and up to date in the room. The jet tub was a true delight. However the mattress on the bed was the most uncomfortable mattress I've ever slept in. Way too firm. Other than that it was great!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
We are so delighted to see that you took the time to give us such a wonderful review. We can not thank you enough. We are so glad you enjoyed the Jacuzzi Suite and so happy that you had such a great stay! On behalf of our entire team, I would like to apologize that the mattress was not up to the level of comfort you prefer. We have been flipping our mattresses regularly to help avoid this issue. We hope that you will come back to visit soon and see the improvements we are making for yourself. Thank you once again and we hope you have a great day! -BW Plus Whitewater Inn Team

"dpw"

4
17/12/2017

hotel is close to my destination for business and has breakfast included. rooms are large and all have been remodeled in the last few years. staff is very friendly and knowledgably on surrounding businesses.

, Manager at Best Western Plus Whitewater Inn, responded to this review
dpw We are happy you enjoyed our property and had a great stay. Your kind comments are very much appreciated. We will be looking forward to seeing you again on your next trip to that area. BW Plus Whitewater Team

"Awesome"

4
29/11/2017

It was a last minute booking. Bed was comfy and food was great. Staff late at night friendly! Will see book here again in the future. Close to indiana, my and Ohio and Miami white water and mitchell memorial Forrest is close by as well! My hubby likes to ride his bicycle so this was the perfect location!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you so much for taking the time to give us a review. We appreciate your kind words and your comment on our staff. We hope that you truly will come back and visit us.

"Excellent Stay"

5
29/11/2017

The staff was extremely friendly and helpful. We travel a lot for business and pleasure, and this was one of the best personnel we have encountered in a long time. We recommend this hotel, and definitely will stay here again.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
We were so delighted to read your review and cannot thank you enough for your comment on our staff. We think they are fantastic and are very blessed to have such a wonderful team. We are so glad that you had such a great stay and are looking forward to your next visit. Have a wonderful day!

"Great Hotel"

5
14/11/2017

Great place to spend the night. Great staff, clean room, plenty to eat at breakfast, and a friendly staff. Easy to find, many restaurants in the area to have dinner. There is a Home Depot next door to visit if you just want to walk around.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Esther G We appreciate you staying with us! Thank you for sharing your great review for our property. So nice to know you had a great stay and enjoyed the hotel. Thank you for the kind comments for the staff, it is appreciated. We hope to see you again soon.

"Great Stay"

5
06/11/2017

Excellent hotel option for the area. Very reasonable and comfortable. I enjoyed the location of this hotel--nearby to the interstate but not in the noise area. There are many restaurant options nearby. This hotel is located approximately 30 min form Miami University so a great option for those attending functions there.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
williamwA8460IU Great to know you enjoyed the hotel and had a great stay with us. We will be looking for your next visit to the area. Thank you for sharing!

"A Great Place to Stay!!"

5
02/11/2017

This Best Western is a Great place to stay! It is at a Convenient location. There are at least three Great restaurants located within walking distance, Cracker Barrel, O'Charlies, Buffalo Wild Wings. All of the Main Fast Food Chain Restaurants are located near by as well. The stay at this Best Western was pleasant. The breakfast was great. The Rooms were clean and very nice. Overall very pleased at this location. This area is an every year stop for me so I will be using this location again and again.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
markm We are so glad to know you had a great stay with us! What a great review!! We do appreciate you and we will be looking forward to that next visit.

"very good place!"

5
30/10/2017

If you want a clean place and a staff that really cares about your stay then this is the place. rooms are amazingly clean and the hotel itself is spotless plus the breakfast is also good. Megan and Sheri are amazing to deal with.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you so much for taking the time to write this review. I was so thrilled to read that you had such a wonderful stay. It was nice to see the comments on Megan and Sheri and they will be so pleased to read your review. We hope you will come back and stay with us again soon!

"Great Staff"

5
30/10/2017

First off, nice and clean hotel. Friendly staff. Especially the girl who works the morning shift, think her name was Maggie or Megan, was terrific. Real witty and sweet girl. Great employee. Made my day with our morning banter. Couldn't ask for much for than that. Breakfast was the usual hotel options, but this Best Western seemed to change the variety every day which was refreshing. Wish I would have been able to use the fire pit and grills outside. Everyone else seemed to enjoy it. Beds were pretty comfy. Next time I am in the area I will definitely be staying here.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
rand01 It is was great to read your review! We were happy to have you stay with us. It nice to know you enjoyed the property. The fire pit and grills are available until 10PM each evening. Just ask the front desk if you need assistance. We will be having Smores supplies available this winter, should be lots of fun. I am especially glad to know you enjoyed breakfast, we have been working to improve in that area. Thank you so much for the great comments for Megan, we are thrilled to have her on our team and she will be thrilled with your comments! Thank you for sharing your review and we do hope to see you again soon. BWP Whitewater Team

"Great Place"

5
30/10/2017

Great place! Megan the front desk girl was wonderful. We had made our reservation for the wrong day and she was able to handle it for us. She was a real sweetheart. Even let us check in early. The room was great-really clean. Loved the fried eggs in the morning. So nice compared to the scrambled eggs that I felt were a little watery in my opinion. We enjoyed the fire pit as well. Will stay again.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
lacybruce2 Thank you for the great review. We are happy to know you had a great stay and had time to take advantage of our back patio area with the fire pit to relax and enjoy the evening. I am thrilled with your feedback on the Fried Eggs, we have been working hard to improve our breakfast, so great to hear. Megan does do a fantastic job, she will be thrilled with your review. We do hope you will have the opportunity to stay with us again.

"Great hospitality"

5
27/10/2017

Reserved a group of rooms for a group of friends and family. Patti and the staff were incredibly friendly and accommodating. Rooms were clean and comfortable. Loved having a fire pit to hang out at. They even had a grill for guests to use. Breakfast was fine with a decent selection.

, General Manager at Best Western Plus Whitewater Inn, responded to this review
Deb E We loved having your family and friends stay with us. It is great to know you enjoyed the hotel and had an enjoyable experience. I am glad to know you found time to relax with everyone and enjoy our fire pit on the back patio area. I do appreciate your kind comments. Thank you for sharing. Patti and the BW Plus Whitewater Team

"Clean and comfortable"

4
22/10/2017

If you are looking for a clean comfortable place to stay this fits the bill. Great variety at breakfast, clean rooms and updated with latest decor and amenities. Good friendly staff and easy to find with plenty of food options around.

"Good Value for the money"

4
16/10/2017

Stayed here for about 4 days and it was a good experience. The bed was pretty comfortable which says a lot for a guy with a bad back. Rood was a good size and looked newly remodeled. Close to a lot of restaurants also. I think you will like it.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Thank you so much for taking the time to write this review. We are so very pleased to hear that you enjoyed your stay with us. We are so glad that the bed was to your liking-We understand how important a comfortable bed can be. We also appreciate the close proximity to a variety of restaurants. We hope that you will come back again and see us sometime soon. Have a wonderful day!!

"I'm super picky - would highly recommend!"

5
13/10/2017

My family (5 adult siblings and their spouses) came to this hotel because we were going to see the Creation Museum and the Ark Experience. We found this location to be perfect for these attractions. There were also a lot of nice places to eat nearby. I made reservations here a few months before we came and I was very impressed by the friendly and helpful people I spoke with. I knew the hotel had been recently remodeled and when we arrived, I was not disappointed. The rooms were spacious, modern, and very clean. I was especially impressed by the T.V. remote having been cleaned and presented in a cloth bag on the counter. I also like having a microwave and a frig in the room. The breakfast food was wonderful - lots of choices and always kept full. I loved the yogurt machine and various toppings! Our family played cards in the lobby and brought our own snacks and the staff made us feel like family. Everyone was very friendly and accommodating, yet professional. We also enjoyed the outdoor fire pit. Our stay couldn't have been any nicer.

"Good Hotel and Good Location"

4
11/10/2017

Went to Harrison OH to Visit Family and would give this Hotel 5 Stars except found the Bed and Couch miserably uncomfortable. The Staff were very Nice and Helpful and even got Me a Shower Chair, enjoyed the Breakfast and the Hotel is close to other Resturants. I enjoyed My visit with My family and the Room was Clean Comfortabe to Visit with the Family.

"Reunion"

3
10/10/2017

a little difficult to find as it is located toward the back of a shopping mall area. However, that helped reduce traffic noise from the highway. Close to restaurants and shopping. Gas stations close by as well. Pool was nice but on the small size.

"Weekend gateway"

5
03/10/2017

Best hotel I've ever stayed in and I've stayed in a lot of hotels. Best service and breakfast and cool outside seating with a fire pit. The front desk clerk was the sweetest lady, she let my daughter touch the water wall that made her night

M P, General Manager at Best Western Plus Whitewater Inn, responded to this review
twibell77 We were happy to have you stay with us. So nice to know you had a great stay and enjoyed the hotel. Glad you had time to relax and enjoy our outdoor area with the fire pit. Thank you so much for the great comments. We look forward to your next visit.

"Hot Breakfast!"

5
02/10/2017

The place is clean and updated. The Breakfast was FULL! B&G, sausage, waffles, and toppings bar, a Yogurt machine, among other perks. There was plenty of seating in the lobby and the beds are SO comfortable. We will be back for sure!

M P, General Manager at Best Western Plus Whitewater Inn, responded to this review
lesliesL5806SU So nice to know you had a great stay with us. Thank you so much for the fantastic comments. We will be looking forward to your next visit.

"Very Pleased"

5
02/10/2017

Everyone at the hotel was great. They went out of their way to make our stay very enjoyable. Check-in was fast and so was check-out. The rooms was nice and because we had 1 room that kind of had a slight smoke smell they allowed us to take a different room. I would recommend this hotel to anyone who was staying in this town.

M P, General Manager at Best Western Plus Whitewater Inn, responded to this review
timothysH We appreciate your recommendation! Great to know you had a good stay and enjoyed the property. Thank you for the wonderful comments. It is guest such as yourself that help keep the staff motivated to exceed the standards. We will be looking forward to seeing you on your next trip.

"Fairly average hotel"

3
22/09/2017

We had a accessible room with a roll in shower. It was acceptable for one night, a little dated in furnishings. Breakfast was very good next morning. However both the day and night staff were very helpful. One gave us a shortcut through Harrison to our Cincinnati destination. Bed was fine. We drove in from the INDY airport escaping Hurricane Irma 9-7-17 and were dead tired.

M P, General Manager at Best Western Plus Whitewater Inn, responded to this review
michaelh We were glad to have you stay with us! Thank you for sharing your experience. Nice to know you had a good stay. Thank you for the kind comments for the staff, they will be thrilled. Hope to see you again soon.

"Good hotel"

4
21/09/2017

This hotel provided a clean room and we were met by nice staff. The room had ample space and the room temperature was good. The hotel is in a good area with easy access to the highway. I would recommend this hotel to someone who needed a clean place to spend the night.

M P, General Manager at Best Western Plus Whitewater Inn, responded to this review
Robert K We appreciate you staying with us. Glad to know you enjoyed the hotel and had a good stay. Thank you for the kind comments for the staff- it is appreciated!! We do hope we will see you back on your next trip to the area.

"Best hotel in Cincinnati area!"

5
18/09/2017

This hotel chain will be the only one we stay at going forward! This was better than the higher dollar hotels in the area by far! our family stayed here for a visit to creation and the ark museum, and the hotel also had a large bus group that was staying here, and the breakfast area was busy, but the lady taking care of breakfast was on top of her game! She did awesome. Will stay here again!

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Dear Carla, We are so very pleased to hear that you had a great stay here with us at Best Western Plus Whitewater Inn, and are so glad that you are going to continue to be loyal to the Best Western brand. This makes us extremely happy. Thank you for your kind comment on Donna, our breakfast attendant. We are very proud to have her as part of our staff and she will be so excited to read your review. We hope you will come visit us again soon and we hope to continue exceeding your expectations. Have a great day, Carla! -BW Plus Whitewater Team

"Hurricane evac"

5
15/09/2017

What a wonderful experience in a very stressful time. The front desk lady's were so helpful and kind. Our breakfast was delicious. Our room cleaners couldn't be more thorough. Wow truly a blessing if you need to be anywhere near here for a room. RUN don't walk and get to this location

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Dear Charles, Thank you so much for your review and your kind words. We hope that you are doing well and have stayed safe in the aftermath of the hurricane. We were so happy to have you stay here with us. We are pleased to hear that our front desk was helpful to you. We are very proud of our staff. We were so happy to see that you enjoyed our breakfast and that our housekeepers did a great job in keeping with our standards of cleanliness. All of our staff will be excited to read your review. We hope that you come and stay with us again soon. Hopefully this time under better circumstances. If there's anything we can do for you, don't hesitate to call us. Again, thank you and we hope you have an exceptional day, Charles! -BW Plus Whitewater Team

"Clean,comfortable and great staff."

5
13/09/2017

Had a great experience with our stay at this hotel.Super comfortable bed,the whole room was really clean,it was nice and quiet and the staff was great.Any time in the future that we're even close to this area,this will be the hotel we'll be staying at.

M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
Dear Manuel, We are so ecstatic to hear that you had such a great stay with us. Thank you for your kind comments on the staff-as they will be so happy to read your review. We hope that you will come visit us again soon and thank you so much for your feedback. Have a great day! -BW Plus Whitewater Team

"A mixed bag - good+- but could be so much better"

4
09/09/2017

First of all, I was unable to book online so forced to use the BW reservation service. While they were contacting the property and then attempting to properly sync my business rewards account, the room that was being "held" for me was booked out rom beneath me and I was forced into a queen instead of a king. Also the rate which was $86 when I had looked online a week earlier was increased to $107. I only hope it was nor because of the influx of Florida evacuees that I had seen flooding I-65 and I-75 heading North. The room itself was very well appointed including a new and large flat screen TV, and very clean although a bit cramped. The exercise room was well above average for a property in this price range. There is a very nice patio area and the pool was also very nice although small and surprisingly, there was no hot tub. Front desk staff was very friendly. Breakfast? Usual BW fare; powdered scrambled eggs, pre=prepared biscuits and gravy, etc. What totally shocked me though was opening the buffet server labeled "sausage" only to find sliced hot dogs. Yep - you read that right. Unbelievable. If they ran out, just move on. But trying to pass hot dogs off as sausage? SMH. So indeed a mixed bag. Based on priorities, I'm giving this a 4 when 3.5 would be more accurate, but it really is a shame as they could be a 5 with just a little effort.

"Excellent value"

5
06/09/2017

Motel appears to be new...beautiful condition, spotlessly clean, many amenities. Staff very helpful, great breakfast. Has a pool, business area. Very comfortable beds...all in all ....great value, highly recommended.

"5 Stars For Service And Comfort"

5
05/09/2017

This hotel was such a nice experience. Very comfortable, clean, peaceful. Nice décor and color schemes! Friendly guests. Everyone loved my boyfriend's car, which sparked up a few conversations. Didn't get to utilize the fire pit, but I like the idea of that amenity. Our room had a refrigerator ( it's the little things that mean so much) :) We checked in on a Saturday,The woman at the front desk had blonde hair,( cant remember her name) she acted in a professional manner. Enjoyed this hotel, would definitely visit again.

"They go the extra mile!"

5
02/09/2017

The staff at this hotel are awesome, they really go the extra mile to ensure guests are happy. A special shout out to Megan, Patty, and Holly. You gals made my stay so much more pleasant. Thank you!!!

"Very nice place to stay"

5
31/08/2017

Very clean, nice staff, excellent place to stay, wish they were all that way. The breakfast was eggs, sausage, bisects and gravy along with all the cereals. All the staff was friendly but the main think I look for is a good clean hotel and this was.

"Wonderful Property"

5
19/08/2017

Rooms were excellent and extremely clean. Breakfast was good. Patti, Megan & Donna were lovely. Always so friendly and personable. Only fault is our group was large and the breakfast area could be a bit bigger. Would stay again and would recommend.

"Over and above!"

5
17/08/2017

We took a group of senior citizens to the Creation Museum and The Ark. Most were in their late 80's. The staff went out of their way and even measured the height of the bed for the handicapped accessible room. The breakfast was delicious! And it was constantly being restocked. Every evening we gathered in the lobby to have snacks and Kelly was so kind to all of us. I recommend this hotel for a family or a group.

"Little Disappointing"

3
14/08/2017

Dangerous walking thru lobby from pool water from pool area. And dangerous walking to patio thru the pool area. Poor design. Not safe for us older generation. Staff is friendly tho. Mattress was uncomfortable to me.

"Great place for a group"

5
13/08/2017

We celebrated our 50th Anniversary by having a family gathering at this hotel that is only 20 minutes from the Creation Museum & about an hour from the Ark encounter. It is easy to find off the interstate. Several restaurants very close by. Rooms clean & beds comfortable. Breakfast had scrambled eggs & sausage every morning, not just on the weekend. Items were kept well supplied. Suite 105 was very spacious to accommodate gathering our whole family Would recommend this hotel.

"Nice Hotel"

5
10/08/2017

Location is perfect for visiting Cincinnati....not too far to drive for a visit without being right in the heart of things. Staff was super friendly and accommodating. Room was comfortable and clean. Breakfast was good and area kept clean. Would stay there again without hesitation.

"great place/ quiet"

5
01/08/2017

It was very nice nice. It had a little pool, but my kids still loved it. We had breakfast every morning that was just enough to get us going. It wasEasy to get to and quietly located in a smaller section of the town.

"Stay Here!"

5
25/07/2017

Excellent location, clean, indoor pool, fitness center, outdoor patio with fire pit. The staff is friendly, smiling, and hard working. The hotel is close to good restaurants, shopping, the Park, and convenient to all major activities for the Cincinnati/Northern Kentucky experience. Highly, highly recommend.

"Very Good Experience"

4
25/07/2017

I never give high scores because there is always room for improvement. We did not have a TV when we checked in and had to wait 3 nights before we received a TV. Manager promised to give us a discount every day we were without a TV. When we checked out the discount was not on the bill. I notified the Manager who apologized and fixed the bill quickly. Overall the Experience was good, the beds was comfortable, the Jetted Tub had plenty of Hot Water. I would recommend a small desk and chair in the main room. There was a desk in the bedroom but one would have been nice in the main room as well. This was a very nice suite. The housekeeper was very nice with our requests.

"Clean and efficient"

5
17/07/2017

The staff was very helpful and eager to please at hotel. Let us check in a bit early and then gave our group adjoining rooms, even though we had booked separately. Our keys kept getting demagnetized, but they were patient with us. One front desk employee even walked up to our room to let us in.

"Recommended"

4
16/07/2017

Excellent value and location. Very friendly staff. Nice hotel. Had fire pit and BBQ. Close to Creation Museum and Arc Encounter and also to restaurants and some limited shopping. We thoroughly enjoyed it.

"Enjoyed our stay"

4
15/07/2017

Staff was helpful, everything was clean and hotel had a good location for numerous places to eat or shop. We had 5 rooms and everyone was pleased with their stay. Lots of parking and nice pool area. Kids enjoyed it

"Good experience. Friendly staff"

5
10/07/2017

Rooms are clean, serviceable, and functional. Served our needs and breakfast was adequate for our needs as well. Would stay here again in the future. Nearby locations for food and drinks were the other reason we chose this hotel and we were happy with those as well.

"Nice stay"

5
09/07/2017

Our stay here was very pleasant with a great hot breakfast and good coffee. The staff was helpful with suggestions for a place to dine and when my husband left his eye glasses they were willing to send to our home. The hotel provides nice updated clean rooms, a nice pool and an outdoor patio and fire pit.

"Went to see the Ark Encounter"

5
05/07/2017

Picked this hotel based on the reviews. Was not disappointed. Went to the Aquarium, Creation Museum & Ark Encounter from this location. Several restaurants close by. Breakfast bar was great. We had 3 rooms close to each other so our kids & grandkids could run back and forth to visit. Nice pool. Staff was pleasant & helpful.

"Great stay"

5
03/07/2017

I like how Best Western has re-branded themself; nice looking hotel, nice breakfast and comfortable beds. Nice patio area with waterfall, grills, perfect for lounging with friends. The staff at the hotel were all very friendly and helpful. We would definitely stay again.

M P, Manager at Best Western Plus Whitewater Inn, responded to this review
Beth G It is so great to know you had a great stay and enjoyed the hotel! I am happy to hear you had time to relax and enjoy our back patio with the waterfalls and fire pit, we are thrilled to have it for our guests. We appreciate your kind comments for our breakfast and rooms. It is also wonderful to know the staff took great care of you. We do hope you will have chance to stay with us again soon. BW Plus Whitewater Team

"Ball park trip"

5
02/07/2017

Nice employees, clean room, and breakfast was hot and plentiful. I would stay here again on my next trip. And The Great American Ball Park is great!!!! Parked at a garage on 3rd and Broadway, easy in and out. Also about 20 min. ride to the Creation Museum.

M P, Manager at Best Western Plus Whitewater Inn, responded to this review
H124RXroberts Thank you so much for the awesome review! We are thrilled to know you had a great stay and enjoyed the hotel. We will be looking forward to your next visit!!

"My experience"

5
30/06/2017

Room was very modern and clean, staff was very nice, and the breakfast was awesome!! One of the best rooms I have stayed in for the price, pool area was very nice and one of my favorite things was the lounge area in the back with the fire pit, so relaxing

M P, Manager at Best Western Plus Whitewater Inn, responded to this review
60rhondaw We are delighted to know you had a great stay. Nice to hear you enjoyed our outdoor patio with the fire pit, it is great for relaxing in evening. We are thrilled with all your comments and do look forward to your next visit. Thank you for sharing your review!

"Excellent hotel"

5
12/06/2017

Rooms clean,comfortable, large. Staff helpful and friendly. Pleasure trip to visit Ark and Creation Museum. Convenient location with restaurants nearby. Very enjoyable stay and would highly recommend.

Bestwestern Plu... W, Manager at Best Western Plus Whitewater Inn, responded to this review
Vicky We are so glad to know you had a great stay with us, we appreciate your comments. Thank you for the nice comments on our rooms and for sharing your review. We look forward to your next visit. BW Plus Whitewater

"Great Stay"

5
10/06/2017

This hotel was extremely accommodating, clean, and had a tremendous staff. Breakfast was awesome! Also, the rooms were very well taken care of. I would recommend this hotel to anyone staying, especially multiple nights.

"Good Stay"

4
05/06/2017

Had a minor glitch on booking the room over the internet and booked 2 rooms. They took it off reluctantly. We were unable to use the pool and outdoor fire pit due to groups using it. Our kids were disappointed but we let them swim in the morning. Overall, it was a good stay.

Bestwestern Plu... W, Manager at Best Western Plus Whitewater Inn, responded to this review
danieln We appreciate your comments. It is nice to know you enjoyed the hotel overall and had a good stay. I apologize the pool was a bit crowded, we did have several groups staying us. We do hope to see you back again.

"Nice Hotel"

4
26/05/2017

Very nice rooms. Fitness center was quite small. Internet and direcTV was good. The breakfast could have included additional healthier choice options. The lady who checked me in was very nice and was done with no issues. Would recommend hotel to anyone traveling through the area.

Bestwestern Plu... W, Manager at Best Western Plus Whitewater Inn, responded to this review
Matthewc We are pleased to know you had enjoyed the hotel and had a good stay with us. We are working on that breakfast, thank you for your comments. We will be looking forward to your next visit. PattiC Mgr

"Family home town visit"

4
23/05/2017

The breakfast, front desk, and cleaning staff were extremely helpful and kind for my stay on May 20, 2017. The indoor pool, fridge and micro in room, and breakfast made it worth the price. My family had fun. Thank you.

"Very welcoming and hospitable."

5
15/05/2017

Had a block of 18 rooms with 35 guests. Our needs were always top priority and the service was wonderful. Would definitely stay again. The breakfast was kept well-stocked both mornings. Some very good eateries close by.

Bestwestern Plu... W, General Manager at Best Western Plus Whitewater Inn, responded to this review
121ba We enjoyed having the group stay with us! It is great to know everyone had a great stay and enjoyed the hotel. We do hope to see you back again.

"Great hotel, bad surprise with bill"

3
15/05/2017

Very disappointed in your pricing. We booked first night via BW reservation desk with Costco discount, happy to pay $89+tax. We liked the motel and added remaining two nights in Cincy area. Front desk clerk simply typed it in and said we were good to go. However, I was SHOCKED to see that motel billed us $99 for second night and $189 for third night. I was told that $189 is weekend rate, and when I pressed on this, desk clerk gave us $40 off. In total, I paid $70+tax more than I had budgeted. WHY WAS I NOT TOLD THAT WEEKEND RATE WAS DOUBLED? WHY WAS COSTCO RATE NOT AUTOMATICALLY APPLIED? This was very disappointing, and I felt misled. You have a very, very nice motel, great service, clean and updated facility and rooms ... but your pricing leaves a bad taste. I learned a lesson in all this.

Bestwestern Plu... W, General Manager at Best Western Plus Whitewater Inn, responded to this review
Matt H Thank you for submitting the review. I am thrilled to know you had a good stay and enjoyed the hotel. I apologize the rate issue happen, our rates do go up on the weekends. If you do come back to stay with us please contact me and I will do the best rate possible for you. Thank you again for the nice comments, we do appreciate you staying with us and we do hope to see you again.

"Great value, not disappointed"

5
10/05/2017

Room was clean and up to date. Front desk employees were very accommodating. Hotel was quiet and easily accessed from the Interstate. The only negative observation I would make is the same observation I would make for most hotels is the noisy A/C unit. Most likely credited to the fact that we don't have an A/C unit in our bedroom at home.

Bestwestern Plu... W, General Manager at Best Western Plus Whitewater Inn, responded to this review
Jon B We appreciate you staying with us and are thrilled to know you had a great stay! Thank you for the great comments! We look forward to seeing you again.

""Great Stay For Our Tour Group""

5
08/05/2017

We stayed here for 3 nights as part of a tour group visiting "The Ark Encounter" and the "Creation Museum". The desk staff was courteous, welcoming and handled our check-in and check out with ease. The morning breakfast was great and the breakfast area was clean and well maintained. The room was clean, well furnished and comfortable. The bed was very comfortable. Thanks to Sheri, arrangements were made with ease and we look forward to staying there again on a future trip. GREAT PLACE TO STAY!

Bestwestern Plu... W, General Manager at Best Western Plus Whitewater Inn, responded to this review
Bruce M So great to know everyone had a great stay and enjoyed the hotel. We appreciate having the group stay with us. I will be sure to share you comments with the staff, they will be thrilled. We will be looking for you on the next trip.

"A very good experiance"

5
26/04/2017

The room was very clean and I was surprised that there were two TV's. We had the suite with the Hot tub. I was impressed with the heated pool and the outdoor fire pit and seating area. Breakfast was so good and the breakfast staff was very engaging and polite. I would recommend this facility to my customers here at AAA.

"A Great Stay"

4
25/04/2017

My family stayed for three nights over a weekend. The staff was very friendly and helpful. The free breakfast was very good with lots of options. My son has gluten and dairy allergies and the woman in charge of breakfast over the weekend went out of her way to make his breakfast not only safe but enjoyable for him. Her service and care were exceptional. The front desk workers and housekeeping were also very pleasant and eager to help with anything. The water in the indoor pool was warm and my husband and sons also used the outdoor firepit. The room was clean and the beds were comfortable. The hotel is in a nice area with lots of restaurants and several supermarkets. The highway is close, making travel convenient. We visited The Creation Museum which was about 20 minutes away, and the Ark Encounter, which was almost an hour away. The hotel building itself seems a little old with some normal wear and tear, but nothing that affects your comfort or stay.

"Too hot !"

3
23/04/2017

The air/heat was not working properly, as the temp remained at 75 degrees all night. Thought we had changed the temp on the wall unit, to no avail, then the wall thermostat at 2:30 am, no luck. The bed was excellent, as was the light control due to the valance on the window that kept the light out.

M P, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Guest, Thank you for taking the time to post your review. We would of been happy to easily resolve this issue with you during your stay and hope that you will give us another chance to provide you a memorable experience. We appreciate your positive comments on the European pillow top bed and comfortable lighting in your room. Thank you for choosing the #1 Trip Advisor rated hotel in Harrison, Ohio.

"Tastefully furnished and comfortable beds"

5
20/04/2017

The location is close to any number of restaraunts. It is only 30 min. From Cincinnati. The room was nicely furnished and beds were comfortable. We enjoyed the indoor pool which was clean and water was nice and warm.

"very nice you did a great job remodeling"

4
14/04/2017

we will come back but hopefully next time the pool experience will be better. the overall experience was very good staff excellent nice location. love the outside fire and sitting area food was good beds very comfy walking to area restaurants excellent again very nice and love the price grand daughters loved the evening out and will recommend to family and friends posted a great experience on facebook thanks karen

"Great Experience"

5
10/04/2017

Staff was very accommodating and hotel was extremely clean. Breakfast was very good. We stayed for 4 nights and enjoyed our stay. Rooms were mostly tiled which was great for cleanliness. I would highly recommend this hotel.

"Great Hotel"

5
09/04/2017

This hotel was clean and had a friendly staff. My overall experience was great. Its location was perfect for the Creation Museum and the Ark Encounter. The breakfast was great for the kids. The kids loved the indoor pool and fitness center.

"Excellent!"

5
04/04/2017

Rooms were beautiful and very clean! I was very impressed with how modern everything was. We felt like we were in a luxurious hotel! Hotel staff were more than accommodating, friendly and caring. They let us take some breakfast at 5am because we had to leave before it opened at 6am - I greatly appreciated that!

"Could have been a great weekend visting my kids BUT......"

2
02/04/2017

By the time I found out the dates for my twin daughters mom weekend at Miami University everything close was booked. Booked this hotel because of the really good reviews. What a BUMMER! I was in room #104 on the first floor with a window that looks onto the gathering place outside, when I closed the cheap blackout drapes they were covered with holes. The bathroom, that looked to be recently renovated had the strangest tiling in the shower - many tiles jutted out and they pattern was all strange. Finally, they had wood grained tile on the floors throughout the room. Do you have any idea what it sounds like when the person above you walks on those tiles? On top of it, there was a dog in the room next to me that barked starting at 5:30 a.m....... I will be traveling back to this area for the next three years, but will not stay here again!

M P, Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Guest, We apologize for the noise issues you encountered during your stay. The first floor room are beautifully tiled and luxuriously carpeted in all the other rooms. We hope you will consider staying with us again in the future. Thank you for taking the time to post your review. General Manager

"Great Stay-Great Hotel"

5
28/03/2017

Booked this room due to location for a trip from North Carolina to Chicago. Was extremely pleased. Room was immaculate, bed comfortable, room supplies plentiful!! Staff was extremely nice and professional. Great value for the money. Did not eat the continental breakfast but looked around while I got some coffee, great selection however, I am not a breakfast person. Couldn't have been more pleased. This will definitely be a hotel I book again and again when I travel to Chicago!

"Best Hotel I've ever stayed at!!"

5
18/11/2016

The bed was a little hard but everything else was awesome! We will definitely be back again soon!! The staff was great. They were helpful and friendly! So much to do there with the fire pits and pool. Also convenient location for everything else.

"Very nice and comfortable"

5
09/11/2016

The room I was assigned had a non-functioning air conditioner but the front desk quickly moved me to a different room. Furnishing were nice and updated. The room was very clean and large. Sleep quality was very good and I would stay here again.

"Best Western White Water"

5
09/11/2016

Great place to stay especially if you're attending the Hoinke Classics Tournament in Cinnicinatti. Close enough to drive to the tournament, the casino and other areas of interest like the Cincinnati Zoo or King's Island and a great night's sleep for a good price.

"Nice Stay!"

5
01/11/2016

Last minute stay at this hotel on our way back from Gatlinburg. Good Call! Very clean and updated. Didn't try the breakfast, but looked like the others there where enjoying it. Plan to stay there again the next time we travel to Tennessee. Also, a Buffalo Wild Wings is across the street. One of our favorite restaurants.

"Guest Services Manager was amazing"

5
17/10/2016

Unfortunately, due to some confusion, we did not stay here. My mother in law was trying to our family a favor as we were in town to help with a family move. She thought she had booked a room for us but it was for Sunday night instead of Saturday. When we arrived and the guest services manager explained this, she got very upset. The manager, S. Jones, did a tremendous job dealing with an upset customer and immediately had a nearby hotel on the phone booking a room for us. She took care of this extremely fast without blinking. She also quickly calmed down the upset customer. Based on this experience alone, I'd say they have a great staff at this location.

"Extras made it special"

5
17/10/2016

We most frequently stay at Best Westerns and this one ranks among the best. The room was clean, roomy,had a huge TV,was very nicely furnished, and had more than adequate lighting (which isn't always the case). The patio with a fire pit was a really nice extra and the grounds were very attractive. Our only problem was the rather small breakfast area. We easily found a restaurant in the area though for breakfast on the one morning the breakfast room was too crowded and noisy.

"Pleasant stay"

5
12/10/2016

Very nice ,clean room, very comfortable bed! Nice breakfast with good variety of choices! Staff was friendly and helpful. We have had many good experiences with Best Westerns, and the Whitewater Inn was no exception! We were pleased.

"Great Place to Stay"

5
28/09/2016

This was a last minute reservation for our family, however it was reasonable and the amenities were wonderful. Our room was nice, a good breakfast was provided and I also was able to go for a quick swim before checkout time and my roadtrip back home.

"Great Hote;"

4
26/09/2016

Great Service at counter and rooms were clean. Great for Business trips and easy access to highway. I could recommend this hotel to anyone. The Price of rooms were great for extended stays. the only down fall was no laundry facilities

"nice for wedding"

5
15/09/2016

Good place to stay with blocked rooms for my niece's wedding!.. rooms nice, and staff was pleasant. very accommodating. Lobby was clean and inviting, and breakfast sufficed. Didn't feel rushed out and checkout was good

"Clean and friendly"

5
10/09/2016

Very friendly and accommodating when we checked in. Room was clean and we did not have any major issues. The refrigerator in the room should have a freezer though. Breakfast was excellent and it was our first time seeing a yogurt machine! :)

"I would stay there again."

4
05/09/2016

I would definitely stay here again. Location was great. We were going to a family reunion in Harrison, so very convenient. Several family members there & @ our request we were all on same floor. would have been nice to have an ice machine on each floor. Family told me breakfast was good. Close to interstate.

"Excellent Customer Service"

5
17/08/2016

I arrived before check in time. Staff went out of their way to get me a room ready. Very friendly and accommodating throughout my stay. Typical morning breakfast nothing fancy but fresh and hot. Outside sitting area very comfortable. Will definitely return.

"Great place for the price"

4
07/08/2016

Clean, comfortable room and bed.. Continental breakfast was very good with staff there to be sure it stayed clean and well-stocked. Pool was small, but open until 10pm...great for the kids to cool off. Staff are very friendly and helpful. Excellent stay for the price.

"AWEFUL SERVICE, UNHAPPY CUSTOMER"

1
06/08/2016

Service, including the manager was disrespectful and rude. I was hung up on 4 times when making the reservation for my room. With needing a room quickly for a short one night stay, I was rushed off the phone and was given extra charges that I was not expecting. Chargers were outrageously high with a pet fee that was higher than I have ever paid. lighting was terrible form both he door to the hall way, and the connecting. The comfort of the bed was not good causing issues to my neck when waking up. Walls are paper thin and was awaken by both neighbors on either side being extremely loud by 6 am.

"awesom!"

5
02/08/2016

most staff friendly and helpful. Love the area out back that has a fountain/firepit and grill. they will provide all items needed including roasting sticks for marshmellows/very relaxing atmosphere. The grandkids loved the pool. It is only about 20 min from Cincinnati. There are a lot of restaurants near by

"Top Notch Stay at a Great Bargain!"

5
25/07/2016

My husband, son, and I came with our church group to visit the Creation Museum and the Ark Encounter. From the moment we arrived, we were greeted with friendly, helpful employees. Check in was very crowded as there were about 50 of us on the trip, but the lady at check in was ready for us and handled the process efficiently and in a timely manner. After check in, we were offered coffee, tea, and hot chocolate in the dining area. Our room was cool and clean. Beds were very comfortable. Continental breakfast was good, and the coffee was some of the best I've ever had in a hotel breakfast. There were 2 flat screen TV's in the breakfast area, so that you could easily watch the day's news while eating. My husband used the fitness room. It's a little small, but it serves it's purpose. Some of group enjoyed the indoor pool. There is no outdoor pool at this hotel. There are several good quality restaurants within walking distance of this hotel, so there will be no need to drive anywhere for lunch or dinner. Like check in, check out was friendly, quick, and efficient. Honestly, I've never stayed in a hotel with a friendlier staff. If you're looking for a no frills, bargain hotel, there couldn't be a better choice than the Best Western Whitewater Inn. The continental breakfast was good, but the coffee was some of the best I've experienced at the hotel.

"Loved It!!"

5
23/07/2016

Was a great stay!! Kind of smelled like smoke, but I had a great stay and the staff was excited to help me. They were very friendly and breakfast was great and filling. I felt comfortable and the bed and pillows were very comfortable.

"Clean and Comfortable "

4
21/07/2016

Stayed here on a Friday during our 1,200 mile trek home from a family reunion. Nice, clean and comfortable. Either new or newly remodeled...either way, it was very nice! Always appreciate the breakfast selection in the morning and was not disappointed. Close to restaurants and shops. A bit hard to spot coming off of the highway but we eventually located it (it was RIGHT there...if we'd looked!). Thanks for a great stay!

"Room standards"

2
13/07/2016

There was a dead fly in the bathroom and beverage stain or mark on a table. There were also crumbs on the floor. The room was not cleaned thoroughly and the water cooler was empty in the exercise room.

"Do not stay here if you want a relaxing time"

1
10/07/2016

We were harassed to check out of our room. Check out is posted as 11:00am. We asked for (and were granted) a late check-out of noon the night before and put a Do Not Disturb sign on our door. The first knock came at 9:30am - we told them we had a late check out. The next one came at 10:30am - again told them late check out. The final knock at 11:30 pushed us over the edge and out of the room! The air conditioning in the room was poor and noisy. TV was difficult to work. I won't even go into how shocked I was to see a PIG in a stroller at breakfast. All this for over $300 for 2 nights!! There are many better places to stay.

"Awesome stay"

5
10/07/2016

We had the opportunity to stay here on a way back from a beautiful week of vacation. It was everything I would expect from a BW and everything stated in its ad. The room was spacious and pristine. Shari was at the desk to check us in and was so pleasant and knowledgeable. This is an absolutely beautiful and relaxing place to stay.

"Expected Better"

2
07/07/2016

After reading the previous reviews and seeing the photos for this hotel on TripAdvisor, we were expecting to have an very nice experience for our overnight stay. Unfortunately, our expectations were not met. The Negatives: My group of four reserved two king-bed rooms. Upon check-in (the clerk was friendly), we went up to the third floor in the small elevator and went into our rooms. Within seconds, we all found ourselves back out in the hallway due to the strong odor of cigarette smoke in this "smoke-free" hotel. After being given different rooms by the desk clerk, the other couple with us found their room to be generally odor free and acceptable. However, we (my wife and I) noticed our room was of a bad, but tolerable, odor (it wasn't smoke). Unfortunately, the sheets were stained and we called the desk to have them changed. At this point, the original clerk had gone home and we dealt with a new person. She apologized and added that all of the maids had gone for the night, and she provided us with a different room. Our third room still had a faint but strange odor, but the sheets were mostly clean (there were two light stains). We decided to just buy air freshener and spray it (which mostly worked). We also noticed that the wall unit struggled to keep the humidity down in the room, so we lowered to temp setting which made for a relatively cold sleep. Later in the evening, the four of us went to the lobby to play cards. While there, we watched/listened as the lone clerk tried to handle a significant influx of travelers wishing to check in. Unfortunately, the hotel was not prepared for the high volume of people coming in for the opening of the Ark Encounter. The situation appeared to leave many hotel guests frustrated. Fortunately, the manager arrived later and the situation was resolved. The Positives: The rooms appeared to be generally clean and the bed was very comfortable. The shower was good, even for a 6'3” person. The TV had a good picture and the remote control was clean. Despite the situations described above, the staff we dealt with was courteous to us. The first clerk offered a discount due to the smoke smell. The second clerk was noticeably flustered, but was still friendly to us. Also worth noting: The manager learned of our situation initially from a person we were traveling with. She expressed her apologies to him and also gave us all a full refund. Later, I also spoke with her over the phone and she was quite concerned about our circumstances, adding that this was unusual for this hotel. Based on the number of positive reviews for Best Western Plus Whitewater Inn, our poor experience may have been a fluke. Nonetheless, I cannot recommend staying here.

"Best Western Plus Whitewater Inn Equals A Nice Place to Stay"

4
30/06/2016

This hotel is a nice facility with a friendly staff. Also, the price is right! The area surrounding the hotel had a lot to offer within walking distance. We were very pleased with our stay and would not hesitate to stay there again in the future.

"Great time"

5
27/06/2016

This hotel was clean modern and all the staff were pleasant and helpful on every shift. The pool and pool area were clean and stocked with towels and toys for the kids. A good size fridge for leftovers, drinks and snacks.

"Great staff"

4
15/06/2016

Staff is friendly and caring. Very helpful. I would suggest this hotel for business or pleasure. Relaxing. I will truly stay here again next time I am in the region for work. I look forward to seeing the staff.

"Very nice and clean"

5
08/06/2016

I came here for a trip to the Cincinnati Zoo for my birthday. This was one of the closer Best Western's to it. I really like the decor of lobby and the rooms. The king room we had was very spacious and clean. The breakfast was great. This was the first Best Western that I had been to that had a pancake maker in addition to a waffle maker. I thought that was great and I love that there was so much to choose from. The pool was nice, a bit chilly, but nice enough still to swim in. I also liked that there was a fire pit and grill in the back of the hotel and a nice little seating area to enjoy some fresh air. I unfortunately don't remember the ladies name (It may have been Lisa) at front desk, but she was very helpful. We had bought some alcohol and didn't realize what we had bought needed a bottle opener. Though they did not have a bottle opener. She found a can opener with an end that worked just as well for us to open that bottles with and we were so grateful for that! Thank you for taking the extra step to help us out! If we ever get to come back to Cincinnati.. we would definatley stay here!

"Awesome Place!"

5
07/06/2016

The staff was amazing and very helpful, polite, concerned and informative. They even let me borrow a box fan to be more like home!! Our room was clean and comfortable. Our stay was wonderful, we will be back and will recommend to everyone I know.

"Clean and fresh"

4
02/06/2016

The staff at this hotel were very courteous and caring, the hotel was fresh and clean. My room was made up as you would expect in a quality hotel, clean, bright and had no carpeting in the room which I have come to like very much.

"Always love to stay at Best Western Plus"

5
01/06/2016

Great time here! Our group was very pleased with everything. The outdoor fire pit/gathering was under construction to our surprise, so we improvised to do our final group bible study. It worked out great! The staff was very friendly and did a wonderful job. It was perfect location for us as we went to the Creation Museum for a school trip.We will stay here again when we travel this way!

"Worth The Stay"

5
22/05/2016

Beds were of Queens size with plenty of room to stay in Everything was clean . Upon checking in the lady at the desk was very nice. They had a good breakfast. E would come back again only if there are no hotels rooms left in Oxford Ohio.

"Very clean & comfortable, bad coffee "

4
22/05/2016

We would have given this motel a 5 star rating except for the terrible in-room and breakfast coffee. And I mean terrible coffee. The in-room coffee maker produced greasy weak coffee. The breakfast coffee came from an instant coffee dispensing machine and was equally weak and nasty tasting. Can't you make some real coffee for the guests? The breakfast was typical motel factory pre-made biscuit sausage patty and faux fried eggs and the usual waffle machine with canned sweetened fruit toppings. No cut fresh fruit, just tired apples, bananas and tiny oranges. No plain yogurt or unsweetened oatmeal available. Everything ultra sweetened. Not the healthiest or appetizing. At least there's 2% milk and raisin bran (with sugared raisins). The rooms were great. Comfortable bed with washed quilt coverlets,quiet, friendly staff. Plus the window opens to let in fresh air, but no screens so you also will let the mosquitos in.

"Great hotel with the comforts of home"

4
17/05/2016

My husband and I are really enjoying Best Western. It's a fair price for a wonderful stay. We stayed in King Bed room. We liked that it came with a sofa and an ottoman. Very comfy. Nice sized flat screen television. We did have a problem with the bathtub being clogged, but they sent up a friendly gentleman who took care of it right away. The front desk at check in and the breakfast attendant were very accommodating and friendly. Breakfast both mornings was delicious. I missed out on the outdoor fire-pit. I wish I would have known about it.

"nice but. . ."

4
17/05/2016

Since the thriving metropolis of Oxford, OH cannot accommodate friends and family for their commencement, one is forced to look further afield. I feared we may end up in Detroit so this little gem in the middle of nowhere OH was a most pleasant surprise. the hotel is clean, the rooms are spacious and the staff very friendly (particularly Lisa!). The breakfast (included) was also quite nice for the price. The one thing this hotel needs is a bit better organization for housekeeping. we had three rooms for the weekend; one was serviced during breakfast so we did not have fresh towels for a second day and one was not serviced at all. The hotel was apologetic on both counts and offered to bring fresh towels. Not a major issue.

"Nice Facility."

4
15/05/2016

Stopped here for one night to break up a long drive to Champaign, IL. It was conveniently located off of the interstate. From the outside it looked like an older facility, but inside it was apparent that it was recently remodeled. Rooms were nicely decorated, clean and bed was comfortable. Breakfast selection included cereals, bacon, eggs, waffles, fruit among other selections. Staff was very friendly and helpful.

"Welcome Surprise!!"

5
07/05/2016

We were going to be in the Cincy area for a few days. Looking for a dog friendly place. We loved staying here. Clean rooms. It was cooler so the fire pit wasn't going. Looking forward to sitting out here next time. The location was perfect. Everything you would want. Shopping-eating-you don't need to leave the exit if you don't want to. Definitely will return!!

"Recomend this Hotel"

5
03/05/2016

Stayed 1 Nite ... Checked in Quite Quickly/Easily without a reservation. (received cheapest rate quoted on their website) Quiet ... Clean King Room with Sofa. Bed was quite comfortable. Large Flatscreen Tvs. Free Internet . DirecTV .. Quick Check Out. Refrigerator & Microwave in Room. Close to Restaraunts & Interstate.

"Comfortable, but overpriced"

3
25/04/2016

Our stay was comfortable, and the staff was friendly enough. However, the room and especially bathroom was pretty run down and overly crowded. There was a lot of furniture in the room for how small it was, and the beds are really tall. It felt pretty claustrophobic. The bathroom vanity was dinged up and poorly repaired and the whole faucet on the sink moved around just from turning on the water. We had a queen room, but the bed was definitely smaller than the standard queen I have at home. It felt like a budget hotel without the budget price. I would have been fine with all these things if the rate wasn't $170/night after tax. So many hotels are overcharging with little to no upkeep on their rooms. There are probably better bargains elsewhere even in this small town.

GMWhitewaterInn, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Lauren M, Thank you for your kind review on our hotel staff. Unfortunately, there were no discounts available the weekend of your stay due to special events. Our rates are competitively priced below the majority of the hotels in the area. The hotel has been recently completely remodeled and guests have commented on the European pillow top beds and new furnishings with positive reviews. We hope that you will give us another chance to provide you with superior customer service. Sincerely, GM Whitewater Inn

"Hotel Review"

4
22/04/2016

Clean, friendly, good employees. Breakfast was one of the better ones I have had this year in a hotel. The only bad part about the hotel was the location behind shopping centers and Home Depot, other than that is was very good.

GMWhitewaterInn, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear 57vacation, Thank you for your kind review on the cleanliness of the hotel and our friendly hotel staff. Our hot breakfast buffet is served daily with great extras like yogurt with chocolate or rainbow sprinkles and waffles or pancakes with fruit toppings. The hotel is conveniently located with many restaurants in walking distance including Little Caesars, Chipotle, Gold Star Chili and China Garden. We look forward to welcoming you again to the hotel. Sincerely, GM Whitewater Inn

"honest"

3
13/04/2016

It was nice the pool was small but overall nice. the only complaint was with housekeeping. We has connecting room there was 8 of us. There was a TOTAL of 4 towels and 3 washcloths between both rooms. Then not getting the room cleaned was ridiculous and then them hesitating to give me fresh towels and washcloths ..... I gave them the dirty ones first and asked for clean ones....

GMWHITEWATER1, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Thank you for your kind comments online and we are happy that you enjoyed the pool. We apologize for housekeeping not providing enough linen in a timely manner and we have implemented guidelines to ensure that this does not happen again in the future. At Best Western, we strive to create a superior customer experience and we appreciate guests for posting their reviews to help us do our best everyday.

"Clean, modern and comfortable"

4
09/04/2016

Just stayed the night on the way to my destination. Very friendly staff.I would stay here again. Plenty of food options in walking distance and ez to get to from interstate 74 right outside Cincinnati.

GMWHITEWATER, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire staff of the Best Western Plus, we thank you for your kind review of our hotel. Our hotel is walking distance to many restaurants (O'Charleys, Bob Evans, Cracker Barrel, Buffalo Wild Wings..) and I am glad that the many choices were convenient for you during your stay with us. We appreciate you taking the time to share your experience and look forward to welcoming you again in the future.

"Nice & Clean"

5
06/04/2016

Extremely clean and nice hotel with friendly staff. Loved our King Suite with Jacuzzi that we stayed in. Wish we had longer to stay to enjoy the benefits but it was just a one night stay. Nicely priced. Extremely impressed with hotel.

GMWHITEWATER, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
We are happy you had an impressive stay with us and took the time to give us your positive feedback. Our staff at the Best Western Plus strive to make each and every guest experience a memorable one and looks like they succeeded during your stay. Our hotel has three whirlpool suites with a spacious sitting area and separate king bedroom available for our valued guests. Thank you for recognizing our housekeeping and front desk staff and letting them know they are doing their job in a great manner.

"Terrible Experience"

1
03/04/2016

We booked this room in advance for visiting colleges in the area with our daughter. The first problem started at check in time. Even though check in was guaranteed at 3pm, we had to wait until after 6pm to get our room. It wasn't just a matter of the three hours delay. It was a matter of repeatedly telling us to come back in 20 minutes for 3 straight hours. Once we finally were able to get in the room, it was dirty. There were random women's hair strands on the blankets and on the wall in the shower. We found popcorn along the side of the bed and the bathroom tile was loose. To top it off, there were multiple obnoxious families that were literally running in the hallways, screaming, arguing, and pounding on our room door until 11pm. The front desk clerk said there was nothing she could do because it was a church group. Next time I want to tear up a hotel, I guess just tell them I am on a retreat and they will leave me alone .

GMWHITEWATER, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the staff, management and owners, we truly apologize for not exceeding your expectations. As you can read from our recent reviews and #1 placement on Trip Advisor, this is not the typical experience for guests staying at our hotel. We are using the feedback you gave us to implement improvements to ensure that this never happens again in the future. Our goal is to provide each guest a memorable experience and we are truly sorry that we were not able to do that for you during your stay with us. I hope that you can consider staying with us again so that we can have another chance to provide you with exceptional service.

"Good Experience"

4
01/04/2016

Im from Cleveland, Ohio the family and I went to Cincinnati to visit the zoo and sights. We booked the Best Western Hotel. For the most part there staff was very friendly (front desk clerk, the two cooks that set up the breakfast) where great very friendly. There were two guys maintnence men who I said hello to they looked at me as if I didn't matter. and continued to stare at us until we got on the elevator which made us think they didn't want us there. But other than those two it was a good experience nice clean hotel. If you can over look those two its a great place to stay. I wouldn't stay at this one due to them but I would in another location. Thank you to the front desk clerk and the cooks for being friendly and professional.

"Clean Rooms and Very Friendly Staff"

4
25/03/2016

Very professional and friendly staff. We would visit again, if in the area. Pool was perfect and rooms were clean. Easy drive for our family to the Creation Museum. Walking distance from good restaurants.

"Great beds wonderful accommodating staff"

5
25/03/2016

Was in town for a training and the friendliness and helpfulness of staff was wonderful. The rooms are clean, updated and beds very comfortable. I had a king very spacious to get work done. Pool, hot tub and exercise room are nice amenities for business travel.

"Enjoyable stay"

5
24/03/2016

The staff was friendly, rooms were clean, and the pool was WARM! Great free breakfast, too. Was worth the short drive from Cincinnati. Nice place to relax outside by a small waterfall and fire pit with a grill, but it was too cold for us. Not as big as the online photos, but still pretty.

"Very clean, excellent staff"

5
22/03/2016

We spent 2 nights here, and were very pleased with it. The whole hotel was very clean, and the staff went over and beyond. They serve a complimentary breakfast, and have an indoor pool. We did "name your own price", and felt it was a great deal for the price. It's also very accessible to the Creation Museum and Cincinnati.

"A nice affordable place to stay!"

5
29/02/2016

We had an easy check in, polite staff, awesome breakfast, clean room and comfy bed. The pool is a little small, but very clean. the kids had fun making smokes around the fire pit at night. Not a single thing bad to say about our experience here.

BoeuEm, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus, Whitewater Team we would like to thank you for taking time to let us know about your recent stay with us. Our staff strives on making sure each guest has the best stay possible, since we want to make sure that when you are in the area again you will once again stay with us. We surely appreciate you recognizing the staff and what the hotel has to offer. We want nothing more than you to have the best experience possible while staying with us. The fire pit has been a big hit both in the Summer and Winter and a popular item is always the S'Mores. Looking forward to your next visit to Cincinnati, Ohio The Best Western Team

"Snowboarding Trip"

5
29/02/2016

We were very pleased with our stay. Rooms were clean and spacious (we had a king with a couch). The staff was friendly and inviting as well. This hotel has an offer that includes the room and 2 adult lift passes to Perfect North Slopes. It's about 20 minutes away but the drive was nice for us. It does have a small pool, (no hot tub) but they do keep the water in the pool at a nice temperature. It's not bath water warm but it's warmer than most hotel pools I've used. The breakfast is standard for this type of hotel but they kept it well stocked. Overall a very nice stay.

BoeuEm, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus, Whitewater Team we would like to thank you for taking time to let us know about your recent stay. It is so nice to hear our customers reviews on our rooms and staff. Our mission statement is "Strive for Perfection and Settle for Excellence" and in your case it looks like we have succeeded Our Perfect North Package has been a big hit since we opened two years ago and we look forward to offering it again for the 2017 season. We would be delighted to have you as a guest when you are back in the Cincinnati, Ohio area. Sincerely, Best Western Plus Team.

"There is a snow better place!"

5
27/02/2016

The staff was so nice. We had a small advertising mishap which was promptly addressed. Very great family pool. FIREPITS, which is awesome. Wonderful breakfast. Very nice accommodations. Can't beat the price, we enjoyed the ski combo with perfect north! Can't wait to come back for another ski getaway! Very happy, The Scotts

BoeuEm, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On Behalf of the Entire Best Western Plus, Whitewater Team we would like to thank you for your review. Our main goal is to make sure each guest has the best stay possible in all areas. And with you it looks as though we did our jobs. The Fire Pit has been a big hit with all our guest both in the winter and summer. We are glad that you were able to make use of it. Our Ski Package is one of our most popular packages that we offer and look forward to offering it again for the 2017 Season. Sincerely, Best Western Plus Team

"Very pleased with my stay!"

4
25/02/2016

The hotel is in a great location with surrounding restaurants and grocery store. Also convenient location by gas station and highway make it easy to travel. We stayed for two nights with our three young children in a king suite with a pull out bed that accommodated our family very well. The hotel offered a nice hot breakfast with pastries and cereal for kids. Hot coffee all day which was a nice plus and very convenient. Our kids had a great time at the pool, and I must say was there favorite part of the hotel. The room and bathroom were very clean and the bed was very comfy. I enjoyed the updated decor and newer bathroom as well. The staff was friendly and helpful. Overall I would be very happy to stay here again!

BoeuEm, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus, Harrison Ohio Team we would like to thank you for taking time out of your busy schedule to let us know about your most recent stay. We feel very fortunate that we have the location we do since as you said it is so convenient to everything, including local attractions. We appreciate the comments on the breakfast since we are constantly striving to make it healthy and nutritious. We look forward to serving your lodging needs once again when in the Cincinnati, Ohio area. Sincerely, Best Western Team

"Weary traveler stay"

5
21/02/2016

We came in later in the evening, after 14 hours on the road. We were tired and sore, and just wanted to soak in a hot tub or Jacuzzi for a little while and then get a good nights sleep before getting back on the road. The staff was very friendly and accommodating. We woke up refreshed and ready to get on with our trip.

BoeuEm, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Whitewater we wanted to thank you for taking time to let us know about your most recent stay with us. We are so glad that you were able to rest and relax in the Jacuzzi after a long day on the road. It always makes the next day on the road a little easier when you are relaxed and refreshed. Our staff is able to read all our reviews and they really strive to make sure each guest has the best stay possible. We look forward to having you once again when in the Cincinnati, Ohio area,. Sincerely, Best Western Plus Whitewater Team

"Great experience"

5
17/02/2016

The hotel interior and exterior was very clean. The beds were comfortable - multiple pillows per bed was kinda nice. The staff were pleasant and helpful. They even helped a family we were traveling with to get a room the day we arrived. The breakfast was good - quite a variety and tasted good. The lobby/lounge area was comfortable.

"Clean and Relaxing, for a romantic evening"

4
16/02/2016

I was planning a surprise get-away for my boyfriend for Valentines Day after our trip to the perfect north slopes just a short 25 minutes away. I chose The Best Western over all the other hotels that I had looked at because it offered a kings suite with a private whirlpool tub, refrigerator, microwave, and two large flat screen t.v's. I was highly impressed with our room for the price. When we walked in the suite everything was cleaned appropriately and the bed was extremely comfortable. The indoor pool was also very nice for the 20 minutes we enjoyed it free from other people until a pack of kids swarmed us and we opted to leave. Other than that we were able to spend the night in and out of the whirlpool and inside the comfortable kings sized bed, very relaxing and enjoyable, and I would highly recommend this hotel for a romantic evening. The free breakfast wasn't bad either, they had a lot of different options, and it looked well maintained and a clean environment for eating. I would have enjoyed it more if they had a hot tub, which in all reality, the private whirlpool made up for. Also our room was # 207 on the second floor and we had to slam the door every time we wanted to leave because it didn't lock unless you gave it some force, so at first that kind of made us uneasy until we learned the trick to latch it shut. Overall a great hotel and I will happily refer other people to enjoy a night here if they are looking for a hotel.

Roger F, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Team we would like to thank you for taking time out of your busy schedule to let us know about your recent stay. We are so glad that you were able to enjoy the facilities and was able to utilize our Perfect North Slopes Package. I was disappointed to hear about the room door not closing properly. I have since had our maintenance man fix and repair the door. We look forward to having you back when in the Cincinnati, Ohio area, The Best Western Plus Team!

"Worth the money!"

4
16/02/2016

This place was great! The staff was very personable, professional, and helpful. The breakfast is amazing! Our room could have used a little (a lot) extra cleaning, and since it caters to ski/snowboarders several extra hooks in the bathroom would be helpful. Otherwise it was great. The ski package is ideal! I would stay here again.

Roger F, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Team I would like to thank you for taking time out of your busy schedule to let us know about your recent stay with us. Our motto is " Strive for Perfection and Settle for Excellence" and in your case it looks at though we have succeeded. We look forward to serving your lodging needs once again when in the Cincinnati, Ohio area.

"Great Stay!"

5
02/02/2016

Great stay! Staff was very friendly! Rooms were clean and the breakfast was very good. Will plan on staying there again, especially if planning to go skiing, the ski package was great! I would recommend advertising for the restaurant "Triple Cats"! Great food and great environment!

Roger F, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Team we would like to thank you for taking time to let us know about your recent stay with us. I will definitely let the staff know about your recognition. We look forward to serving you once again when in the Cincinnati, Ohio area, Best Western Plus Team

"Ski and Stay Package a great option!"

5
27/01/2016

The ski and stay package for Perfect North was great because they get your lift ticket for you, you just pick it up on your way out the door to Perfect North! And we got the upgrade to the King Suite with Jacuzzi which was nice at the end of a day of skiing.

Roger F, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Team we want to thank you for taking time out of your busy schedule to let us know about your recent stay with us. We are so glad that you were able to book our Ski and Stay package. It is very popular and convenient for our guest and we receive many compliments on it. Nice that you were able to come back and use the Jacuzzi after a long day at the slopes. We look forward to serving your lodging needs once again when you are in the Cincinnati Ohio area. Best Western Plus Team

"friendly & clean"

5
25/01/2016

This was a very nice hotel with a great location. Lots of stores and restaurants in walking distance. The staff were very acomodating and helpful. Pam greeted us at check in and was a great representation of the hotel. The breakfast was wonderful and one of the best with many warm or quick options. The pool was nice and clean. We love that the hotel is so close to Perfect North Slopes and the ski & stay option made our trip very affordable.

"Great Stay"

5
11/01/2016

Had a great time. GOOD BREAKFAST. Wonderful room (we had a jacuzzi). Helpful staff. Loved the pool. Near pleanty of places to eat. Would Stay again. The hotel was also very clean they provided plenty of towels.

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Whitewater Team we would like to thank you for taking time out of your busy schedule to let us know about your recent stay. Our motto to our customers is "Strive for Excellence and Settle for Perfection". and in your case it looks like we succeeded. We look forward to your next stay with us. Best Western Team

"Great place to stay!"

5
09/01/2016

Very pleased with the stay here. Clean and comfortable! Friendly and helpful staff! Wasn't sure if we would like a Best Western but it outperformed our expectations. Great breakfast! We would stay here again!

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Team we would like to thank you for taking time to let us know how we did. Our team takes a lot of pride in making sure each and every guest has the best stay possible. We look forward to providing your lodging needs again when in the Cincinnati area. Sincerely, Best Western Team

"Great hotel - don't hesitate to stay here"

5
31/12/2015

Nice staff, reasonable price, great breakfast, clean and neat rooms. Pillows a bit hard, wish the curtains closed a bit better at night, but very friendly staff. Got a great price for combo tickets for Creation Museum. Would definitely recommend.

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Whitewater, Harrison Ohio Team we would like to thank you for taking time out of your busy schedule to let us know about your recent stay with us. We are looking at some alternate pillows for the rooms however we have to follow Best Western Standards. We appreciate the comments regarding the staff and breakfast. We all look forward to your next stay with us when in the Cincinnati Ohio area. Happy New Year Best Western Whitewater Team

"Not a plus for sure - breakfast was the best part."

3
29/12/2015

We reserved a room with the jacuzzi and it didn't work. So we called the front desk and according to her she needed to show us how to turn it on. Well she came and she did exactly the same thing my husband did and it still did not work. We had to fix it, we removed the side panel and saw that the wire was not connected. The problems continued bad pillows for the bed, hard bed, bad shower head, no welcome folder to show what was in the area, key card does not work for side doors even though you are told they do, phone does not always call the front desk, no towels or mat for the jacuzzi. Good things were the breakfast was outstanding and the personal are very friendly. Fix the others and this possible could be a BW Plus

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Whitewater, Harrison Ohio Team we would like to thank you for giving us feedback on your recent stay with us. I am so sorry to hear about your stay and all the issues that you encountered with us. I have personally reviewed the room and have since corrected the issues mentioned. This is by no means the way our hotel operates, as reflected on our reviews. Our motto is " Strive for Perfection or Settle for Excellence." We have forwarded you a discount for your next stay with us and look forward to showing what we are really about. Happy New Year Roger

"Clean, Quiet and Friendly Staff"

5
27/12/2015

We stayed at this best western overnight and throughly enjoyed our stay. The room was clean, updated and a good size. We heard absolutely no noise during the night. I can't comment on the breakfast, we chose to go to Nicks for breakfast (see my review on nicks for an awesome restaurant in the area). I would definitely stay here again.

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Whitewater, Harrison Ohio Team we would like to thank you for taking time to let us know about your most recent stay with us. Nicks is a popular restaurant in the area and we send quite of few of our guests there for their Great Home Cooking. We look forward to serving your lodging needs once again when you are in the Cincinnati Ohio area. Happy New Year Best Western Team!

"Nice time in Harrison"

4
19/12/2015

We were passing through the area and were trying to find a place to watch the Green Bay Packer football game. Located a Buffalo Wild Wings in Harrison and fortunately there was a Best Western hotel right next door. So booked a room there and then went to watch the game. Had a very nice stay there. Great breakfast in the morning.

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire Best Western Plus Whitewater, Harrison Ohio Team we would like to thank you for taking time out of your busy schedule to let us know about your stay with us. It is so nice to hear that our team has worked hard on making sure that each and every guest has the best experience possible. We hope that when you are in the area again you will once again select the Best Western Plus Whitewater, Harrison, Ohio. The Entire Best Western Team

"Best Western Cincinnati"

5
10/12/2015

Excellent room for the price and a full breakfast. Can't beat it! Pool was great for the grandson, and beds seemed new. It was only a one day trip for a hockey game at Miami University (a 20 minute drive), but I slept well and received great value for my money. I would definitely recommend this hotel for trips to that area.

Rodge09, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
On behalf of the entire team at the Best Western Plus Whitewater, Harrison Ohio we would like to thank you for taking time to let us know about your recent stay with us. Our team takes great pride in making sure that each and every guest has a Fantastic stay. We look forward to having you as our guest the next time you are in the Harrison or Cinicinnati Ohio area. The Best Western Team

"cozy"

4
07/12/2015

We loved our stay , Workers was great . But I would like bigger pillows becasue it was a king bed with 4 small pillows .Need bible in the rooms and meuas for the restraunts around the hotlel we will be back

"Very nice"

5
01/12/2015

Nicely up to date and moder. Had a nice indoor pool and a breakfast. The hotel staff were all very friendly. My only minor complaint was that there wasn't any butter provided with the waffles. But they did have gravy biscuits, which were pretty good as far as hotel gravy biscuits go. And the pool was very modern and fun for the family to play in. They even had some fun noodles available for my son.

"It is a Great Place"

5
30/11/2015

I really enjoyed my stay I will recommend anyone to stay there.Thank you all for the wonderful expierence and was very helpful for our trip. The breakfests were Great and the help was very friendly and very helpful I thought the location was excellent I would defantly recommend anyone I know who is traveling in that area to use that Hotel. I hated to leave it but we will use it again when we are in the area. There are a lot of covientces as well.

"Great find!"

5
30/11/2015

This hotel was a very pleasant surprise for the location and price... would definitely stay here again; heated pool and full breakfast included! Check in staff was very professional and pleasant; located near restaurants and shopping.

"Harrison, Ohio Best Western"

5
28/11/2015

The Best Western Plus at Harrison, Ohio is a wonderful place to stay. Close to Cincinnati, plus local shopping as well. A neat historic district in downtown Harrison off the beaten path. Check out the Market Street Grill.

"Newly Updated"

5
15/11/2015

This is my favorite hotel to stay when traveling to the greater Cincinnati Ohio area. This hotel has undergone a recent remodel. The décor through out the hotel is superb and refreshing. A great staff who pays attentions to details, the hotel is very clean and fresh. There are plenty of quality restaurants within walking distance of the hotel. No need to look at other hotels in the area, this Best Western is the BEST!

"Wonderful stay"

5
10/11/2015

I read other reviews and I have to say ... I'm glad I decided to stay at this facility. The outside patio area was very relaxing and the breakfast was great. Beds were comfy, would not hesitate to stop again if I'm in the area.

"Nice Place"

5
05/11/2015

Very nice, Clean, friendly place to stay. Very quiet, nice places to eat are close. very inviting atmosphere. nice stay. Great breakfast with biscuits and gravy and plenty to choose from. I like a medium soft bed and our bed was a little firm for my taste.

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Bcamp1, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1-513-845-4970. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kathie Menke General Manager BEST WESTERN PLUS Whitewater Inn

"Nice place, bad luck"

3
26/10/2015

We picked the hotel based on Expedia's listing of it as 9 miles from Oxford, Ohio (Miami University of Ohio). Soooo wrong: Harrison is 20 miles away from Oxford at nearest point. Returning from Oxford late at night on twisting, hilly rural roads at a speed that allowed us to avoid hitting the numerous deer and other wildlife was not part of our original plan, but there was no choice. Richmond, Indiana would have been a much better location at the same distance since the roads there are straight and better lit. Not the hotel's fault. Also, when we returned the first night, our door wouldn't open due to dead batteries in the card reader. We hung out in the lobby for an hour while the manager figured out who to call to let us back in our room. Could happen anywhere I suppose. The pluses are: 1) Friendly helpful staff, 2) clean comfortable rooms, and 3) a very decent free breakfast.

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear 4th Stage Traveler, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1-513-845-4970. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kathie Menke General Manager BEST WESTERN PLUS Whitewater Inn

"Disappointed"

1
08/10/2015

I always enjoy staying at a Best Western - until now. I was very disappointed. There was no shower curtain, the breakfast had no bread and very few other offerings. The cereal dispenser was broken, and it was a mess in the dining area. I booked the trip on Priceline, and it was rated as 3 stars. This needs to be amended to a 1 star hotel. I was told by the attendant that checked me into the hotel that there was a no smoking policy - which is fine with me. However, the individual giving me the instructions smelled so badly of smoke it was offensive. I'm not sure she understood the irony of the situation.

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Judy B, Thank you for your feedback. Your feedback helps to make our staff better. Our staff strives to make each guest's stay an excellent experience. I am terribly sorry that your stay was not enjoyable and you encountered problems. I reviewed and addressed each issue with the staff. We would like for you to give us a try in the future so we can continue to improve our guests experience. Kathie Menke General Manager

"My Stay"

5
05/10/2015

I will definitely stay here again the next time I'm in town. The staff is friendly and accomodating. The hotel is updated and clean. The pool seemed a bit small but I'm not a pool person anymore so that was a non-issue. My one complaint was that the water in the shower never got hot, it was warm enough not to complain to the hotel staff about it but if I had to say anything bad about this hotel, that would be it.

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Jan P, Thank you for letting us know about your stay with us. We always enjoy hearing from our guests how we did during their stay. We are glad that we met your expectations on cleanliness and staff friendliness. Our staff strives to make each stay comfortable and memorable. Again, we wish to thank you for your review of our establishment. We hope you will visit us again soon as we look forward to seeing you again. Sincerely, Kathie Menke General Manager

"great stay"

5
05/10/2015

suprised at great quality of room. spacious, comfortable beds & lots of pillows. check in staff helpful. good location.. hot breakfast (biscuits & gravy, waffles, sausage, fruit, yogurt, juice,eggs, etc)

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Katherine K, Thank you for letting us know about your stay with us. We always enjoy hearing from our guests how we did during their stay. We are glad that we met your expectations on cleanliness and staff friendliness. Our staff strives to make each stay comfortable and memorable. Again, we wish to thank you for your review of our establishment. We hope you will visit us again soon as we look forward to seeing you again. Sincerely, Kathie Menke General Manager

"A clean remote control!"

4
29/09/2015

One of the few places that offered a newly cleaned remote contol! Nice little hotel as we were driving back from Cincinnati. Comfy bed with a pull out sofa. Room pretty spacious. Very good deal for the price. Good breakfast the next morning. However, we didn't realize check out was 11 AM - Ask for a late check out if you need it.

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Susan P, Thank you for letting us know about your stay with us. We always enjoy hearing from our guests how we did during their stay. We are glad that we met your expectations on cleanliness and staff friendliness. Our staff strives to make each stay comfortable and memorable. The clean remotes are an item that all of our Best Western Plus has included in their standards. Again, we wish to thank you for your review of our establishment. We hope you will visit us again soon as we look forward to seeing you again. Sincerely, Kathie Menke General Manager

"good stay"

5
24/09/2015

enjoyed my stay, the staff was mostly good and friendly, the hotel was very clean and nice. better than I expected from Best Western, it was newly renovated, the breakfast was ok normal for a free breakfast.

KMenke196, General Manager at BEST WESTERN PLUS Whitewater Inn, responded to this review
Dear Kerri S, Thank you for letting us know about your stay with us. We always enjoy hearing from our guests how we did during their stay. We are glad that we met your expectations on cleanliness and staff friendliness. Our staff strives to make each stay comfortable and memorable. Again, we wish to thank you for your review of our establishment. We hope you will visit us again soon as we look forward to seeing you again. Sincerely, Kathie Menke General Manager