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Je m’inscris Best Western on the River in Hannibal, Missouri is fabulous! Clean, comfy, great staff, and close to lots of great photo ops!!! Hope to return there one day. This was a wonderful road trip shared with one of my best friends. We enjoyed all the lovely history, architecture, and excitement of over a dozen great Missouri towns.
Beds were comfortable and the hotel was quiet for a good night's rest. We did not use the pool or hot tub, but they looked clean and inviting. The rooms were clean. We were welcomed by Tony, who was friendly and helpful. We would stay here again. Loved that the bathrooms had the sink in the bathroom. Breakfast was good and they had several choices.
We had a nice stay at the Best Western on the River in Hannibal MO. We had a River view which was nice. The motel is very well situated to enjoy the historical district. The Mark Twain Boyhood Home and Museum are right across the street. Our room was in the second building and looked to be recently renovated. The room was very clean It's a great place to stay in Hannibal!
We selected this hotel because it had 2 KING beds in each room. We were traveling with 8, so this gave us plenty of space. It was a pleasant surprise to see a couch in the room as well. It had both an indoor pool and outdoor pool which was nice. Breakfast was in the other building, but this wasn't a problem for our group. The hotel was centrally located for the activities we wanted to do. I'd stay here again.
From the moment we walked in the front door until we checked-out we felt like we were the most important guests in the hotel. The accommodations were excellent and the staff was very friendly and engaging. Our room was very spacious and more than we expected. We will be returning.
This is a great hotel in the perfect location - loved being able to walk to downtown from our hotel. The kids loved the outdoor pool and used the indoor pool in the evening. The room was spacious and clean, and the bed was very comfortable. We would stay here again.
Not worth the $200 we paid, broken bathroom door handle, couldn't latch bathroom door, toilet handle was about to fall off, so humid in room everything felt damp.
Tony &Eric are amazing and helped us with kindness & care through a complicated situation. They were flexible and courteous and made it very easy. It was a welcome relief!
This hotel has two buildings, so kind of confusing but it worked out ok. You have to check in at one and we were given the choice of a ground floor on th north building or river view in the south building. Took the river view. I used points, but I would have been disappointed if I paid extra for a river view. Yes, I can see the river, but it's about 20 ft sections between other buildings. Not a big deal. I was here one night and that was to sleep. Go to the park if you want to watch the river. Room was clean and bed was comfortable. AC was a little loud but not bad. Bed was comfortable & room was clean. FYI, 24 hr coffee available in the separate, south building.
While building 1 is a little dated, it is not run down. It is very clean & comfortable. Building 2 is newer and is also very clean & comfortable.
My traveling companion wrote a review & management responded denying our stay, but this was the hotel where we stayed.. After they deny the stay, I wish I could give them negative stars. Staff failed to inform us of the third-floor parking lot or the fitness room. There were repeated issues with the door key not working. The hot tub was lukewarm,; children were using the hot tub, despite the fact that they were not supposed to be allowed. I was awakened before 6 AM from loud noise coming up from the lobby. Later, I observed hotel staff shouting at each other across the walkways.. We requested late check out due to snow covered roads and a weather advisory (See picture) which was refused; then housekeeping staff attempted to clean the room 15 minutes early while I was getting ready to check out… creating unnecessary stress.
We arrived in Hannibal and had lunch across the street. We then asked the hotel if we could park in their lot while we explored the area. They were very accommodating. When we checked in, Tony was very helpful and encouraged us to ask any questions. Our room was clean and spacious. My husband enjoyed the pool and the hotel had great areas.
Admittedly, the non-functioning items were not critical, but did take the shine off an otherwise nice room. Breakfast bar was a nutritional train wreck. We went elsewhere. In all my stays at hotels all over the US, Europe, and Central Americas, this is the first time I encountered pools closed, covered and locked 9pm. Riverfront? It would take a cannon to reach the river.
Nice hotel within walking distance of all the historic downtown. Great view of Mississippi River from our 3rd floor room. Could sit on sofa and enjoy watching the clouds and sunset and Riverboat. We had a double rainbow after a brief shower. Bathroom storage is a plus. Quiet room. Friendly reception staff.
The staff are friendly and helpful. The location is convenient to the activities I went to. parking is adequate. I like to stay here when I visit Hannibal. The hotel is quiet during the night.
We had 2 king beds in the newer annex building, next to the main hotel. Outdoor pool was awesome. Great location, just minutes from downtown. Enjoyed a morning walk along the river, watching the sunrise. Breakfast was good with eggs, biscuits and gravy, juices, toast and pastries.
The hotel was not bad. I travel a lot and typically do not stay in Best Westerns. If I am in the area again, I will be staying here. Good location by the historic downtown.
The front desk failed to inform us of the third floor entrance, or the fitness room which we didn't discover until checking out. One room key did not work; when I informed the front desk, they told me I had done something to demagnetize the key, however, it had been in my wallet where I keep my credit cards and I've never had an issue. The hot tub was not hot & children were using it as a wading pool. I could smell smoke in the pool area that appeared to be coming from one of the rooms. At 6 o'clock in the morning, loud noises were echoing up through the atrium. I later observed the staff shouting at each other across the atrium. They would not accommodate us with a late check out, despite being in a snowstorm with streets yet to be cleared. The room was clean and comfortable with a fridge, microwave, Wi-Fi and TV. Not much of a Riverview.
Waking distance to all attractions , it was pleasant experience for us , they kept the high standards. I wish they offered cream cheese for breakfast
Hotel was very conveniently located, clean and comfortable. Quiet times were monitored and enforced. All around, a very pleasant stay.
Wonderful stay! Clean and comfortable! Tony was so kind! Great breakfast! Parking is a pain. Close to everything!
Great staff. The guy Tony who checked us in was welcoming, friendly and knowledgeable of the area. It was an older property but was extremely clean. Be great for a family vacation with the centralization of the indoor pool. Very good breakfast with plenty to choose from. Hot, cold and fruit. It's an older property but very well cared for. We'd comeback in the future.
Great scenery walking distance to restaurants and friendship brewery and the lighthouse everybody should walk to great staff breakfast good pool great and hot tub staff very helpful and friendly our place to go everything we in hannibal
This hotel is super clean and the staff are very friendly. It is a block away from the river and a block the other way to a Hallmark movie scene in the quaint town centred around Mark Twain. Thanks to Tony for recommending places nearby to eat and the fast friendly checkin. The hot tub is huge but is in the centre of the hotel so definitely not a party place as everyone can hear you and the front desk can see you. It is an older building but extremely well maintained. Breakfast was as advertised and had traditional continental as well as hot items. Would definitely stop here again and recommend to others.
I want to preface this review by stating that the hotel staff were friendly and helpful - this negative review does NOT pertain to them. My review pertains to the condition of premises. The toilet seat was flimsy plastic with dirty grime in the crevices. I had to clean it myself using several antibacterial wipes. (I was so grossed out by this that I instinctively cleaned it before thinking about taking a photo.) I attempted to take a drink by filling a cup with water from the tap in my room. However, there were small objects floating on top of the water in my cup. Since I couldn't trust the water, I had to purchase my own bottled water during my stay at Best Western. I noticed an "off" odor in the bathroom (NOT due to my own use). The odor persisted and I realized it was the smell of SEWER GAS coming from the toilet! I looked closely at the toilet base and saw there was a large circular hole on the left side of the toilet that was covered up. The room furniture was badly beaten up and the entertainment center with the mini-fridge was actually rotting away (see photos). The bathroom door hinges were solid rust (see photos). Both screws on the "safety" latch inside the room door were very loose and would not have prevented someone forcing their way in unless I also used the other lock (see photo). The "office" chair in my room had a plastic back, made (intentionally) with numerous tiny holes. The holes were filled with dust. There was also dust on one of the electrical outlets, and one of the bedside lampshades was coming apart. My room key did not work in the lock, despite the clerk repeatedly "authorizing" the key. The clerk then said the issue must be the lock itself and said he would send someone to fix it. At the time of my stay, I was experiencing a very stressful personal situation and did not want the added stress of waiting around for a repair person (because I was exhausted and going right to sleep) - or having someone come in the room when I wasn't there (because of past experiences of theft in hotel rooms). I thanked the clerk and declined the offer to repair the lock. I continued to use the key, which worked after about 5 tries each time. The last issue - yes, a very minor one - was that none of the towels in the bathroom matched. I was surprised, because the AAA agent who made my reservation told me this hotel had a 3-diamond rating. When I checked out, I reported the sewer gas smell as well as the floating things in the water, as well as the other condition of premises. The clerk made a note and said she would follow up. I notified my AAA agent of the issues, so he would be aware the next time he was helping a client with a hotel in Hannibal. He called Best Western and told me Best Western wanted to speak with me; he urged me to call their Customer Service number. When I called the number and spoke with a Customer Service Rep, I explained all of the issues. The Rep said she would contact Best Western so I could receive a partial refund. The Rep said she, personally, would call me back to let me know their response. I waited over a month and was never contacted. I called the Customer Service number again today - the Rep checked the notes for this "case" and told me Best Western claims I never reported any of these issues. I was not going to post a negative review because I thought Best Western would do the right thing. Since that didn't happen, here is the review.
The Best Western On The River is within walking distance of the historical sites of Hannibal. The Mark Twain sites, Riverfront park, and historic main street are all within a couple of blocks. Parking near the building is small, but there is another lot across the street at their 2nd building. Indoor pool and hot tub were good. Breakfast was the typical hotel breakfast with eggs, bacon ,sausage, etc. The fresh waffles were good. Had an issue with housekeeping in my room, but the front desk took the information to correct the issue.
The staff seems very nice, but this place is a dump. The wifi didn't work and my room boasted black mold in the bathroom and what appeared to be a blood stain on the wall above the desk. The carpet/floor was so filthy my socks were black after walking around the room. The whole place smelled musty. Do yourself a favor and stay at one of the newer hotels 1 or 2 exits up the highway.
Hotel was noisy and room appeared somewhat dirty. The bed was uncomfortable.One of the most horrible stays in my travels. Left room after 30 minutes and checked into another hotel.Stayed at the Sleep Inn down the road and had a wonderfully guilt room with a very comfortable bed.
I chose this hotel for its location. Other hotels are cheaper, but none offer the proximity to so much that is Hannibal. So right off, this place is above the rest. I spent two pleasant nights here. I arrived just after 3:00 on a Friday afternoon and was a bit surprised to see a line to check in. But Mari was quick, efficient and friendly and had me in my room quickly. Because of its proximity to so many attractions, I did quite a bit of walking, so it was nice to come back to a nice, comfortable room to recharge my batteries. The queen bed I had was very comfortable. The bathroom was clean and full of nice towels. I always prefer a walk-in shower, which this room did not have, but a very small concession. The TV is a bit wonky with its channel selection, but then I was in the birthplace of Samuel Clemens, who wanted to sit in a room and watch The History Channel when the real history was right out the front door? Before setting out into the town, I had the hotel breakfast, which starts at 6:30. It was very good, offering just about anything you need to jumpstart your day. The famous Hannibal Lighthouse is short walk, but the 244 steps up to it are not for the faint of heart. Mine was pounding pretty good when I reached the top. I'm sure there's a better view when all the leaves have fallen. Say hello to the Huck and Tom statue at the base before you start up. You can also drive up and cut the stair climb by quite a few steps. The famous whitewashed fence is just a spit away, as is Huck's House and Samuel's boyhood home. A number of museums are also just a jog away. The riverfront is a nice stroll to the east with its riverboat cruises and park. Plenty of places to sit and absorb a beautiful day. Lots of trains rumbling through town, but I found that rather quaint. Main Street is a block over, and it has a number of unique and interesting shops. Take a stroll down one side and back up the other. Eat. Drink. Soak it in. I didn't have the opportunity to use the indoor pool/hot tub, but it's there for those who care to give it a go. Parking. I've seen people mention that here, and the lot(s) isn't big, but I had no problem finding a spot. Then again, I wasn't in and out as I walked mostly. Yeah, I was very happy with my experience at the Best Western on the River. Give Mari and her place a try, proximity alone makes it a real gem.
Not Enough Parking at the hotel. They Have 2 other lots off property. Only 2 handicap spaces - non handicap took them. We had a space. At checkin we returned in evening and no handicap space available or any non handicap. Was told we could park in offsitelocation lot. If we could walk that far, would not need my permanent disabled plate & need handicap spot.
Very clean and we felt very safe. We stayed in the annex building and it was very quiet. Location was excellent, within walking distance of downtown Hannibal Missouri. We had a great river view from our room, loved it.
Clean hotel and the staff was friendly and helpful. Room was clean. We were in a side room so not much noise could be heard. Not too far to the balcony to walk out and have a view of the river.(We were in 302). The balcony area had a bench to sit on. It is the designated smoking area but no one was smoking when I was out there. Had no issues with internet or tv and we were on the 3rd floor opposite side of the office. Argon bath products were available that you can use if needed. Great water pressure and large showerhead (rain type). Had plenty of towels. The bed was comfortable. Air conditioner worked great Breakfast was a hot one with eggs, bacon, sausage, bisquits and gravy, potatoes, bagels, cereal, yogurt, fruit, waffles. The only down side I have was there were no tea bags. I drink hot tea but there was juice and milk along with coffee. The hostess kept the tables cleaned off as well as the breakfast area. There are massage chairs in the lobby with a computer that has internet. Lots of seating off the lobby area. Tables with chairs and several chairs and couches to sit on to visit. Quiet time from 10p-8 am. Pool and hot tub (which we did not use). They did look clean. They cover them up when swimming time is closed. There is an outside pool too but did not walk to see it. Had pizza delivered and they deliver to the room. You are within walking distance to downtown by a few blocks. MArk Twain Dinette is across the street and is usually open even for supper. They have great maidrites. This was our first time staying here and in a Best Western. We had plenty of parking when we arrived but they now have an annex building that has extra parking spaces available if needed. I did ask for a river view but we had booked one king room and they are limited to views. If that is important to you book a double queen because thats what we were told is in the annex. We will return and stay here again.
Ask for a room with a view of the river. Enjoy the indoor pool and hot tub.Achy from your journey? Spend a few extra dollars on one of the massage chairs in the lobby.This hotel is a special treat in Hannibal.
This hotel is very well situated right in town. It is perfect for touring and eating. The room was large, clean and the bed was comfortable. We had a great view of the Mississippi. The reason we gave it three stars is 1) we were in the annex. This meant to get breakfast we had to cross the street to get to the main building. There was a dining area in the annex but they did not have enough staff to provide the service over there. 2) Our keys did not work on the door going into the annex. It was an obvious problem with the door as they had a notice at the door saying to go in a side door if the key did not work at the main door. 3) The TELEVISION! There was a channel guide in the room but it was not even close to being accurate. There were probably 100 channels but you had to hunt for the stations. Even the onscreen guide was not great. They got all the basics correct but it is the little things which were frustrating.
We were within walking distance of almost everything in downtown Hannibal. Front desk hostess was charming. Lots of services and amenities in the hotel. Wi-fi not the greatest, but we spent most of our time in Hannibal walking around and seeing the sites.
Spectacular! The hotel is within walking distance to the Mark Twain boyhood home and museum as well as historic downtown Hannibal. The hotel is clean and well kept. They offer an outstanding hot breakfast too. Our room was clean, quiet, and spacious. But the best thing was the staff. Super friendly and helpful. We'll definitely be back again.
While this certainly wasn't the cheapest hotel we could have booked for our one night stay, it was one that was close to Main St, which is where the majority of the bar/restaurants seem to be. Their parking lot has about 15 spots to the left of the hotel and maybe another 8 on the right side. Incredibly tight parking lot. Not sure where you park if you don't get one of those spots! Our room was on the 2nd floor, which provided a water view. However we were also looking directly at the flat roof. I would suggest asking for a 3rd floor room with a water view ~ this hotel only has 3 floors! Mary checked us in and was great. Albeit this was after she put me on hold for 9 minutes while we were checking hotel rates and locations while driving into the city. Bonus, this hotel offers free breakfast daily 6:30-9:30.
Comfortable rooms and a wonderful outdoor pool (just wish it were open until 10:00 in the evening). Staff was helpful in providing directions to Hannibal locations. Internet did not work in the annex. Breakfast was good for traveling with a family, but would like Hal and Half instead of powdered creamer for coffee.
We enjoyed our large guest room with a view of the Mississippi River. The beds were comfortable and the room was a great size. The hot breakfast had a variety of options that we enjoyed. The staff were friendy and accommodating. A couple issues to know: The first night there was an outdoor concert going on that we did not know about. It was pretty loud until around 9 pm. The internet in our room facing the river was terrible. We called and asked about it and we were told there was nothing they could do, that maybe too many people were using it. We did not have consistent, reliable internet service during our stay here. If that is not an issue for you, this is a great hotel in an awesome location.
This hotel provided a great stay. Close to Main Street where you can walk and see the sights. There is some excellent dining options within walking distance. The cons are the hotel is a little out of date. Wifi coverage was horrible. We stayed in a room right above the reception desk and was consistently being disconnected from it. Bring a phone charger if you want to charge your phone. The hotel does not provide charging ports in the room. The rooms were cozy and the beds were comfortable. Overall it was a nice stay.
This has been our go to motel when staying over in the Hannibal area. Staff friendly. Nice pool in an atrium area. Great hot breakfast - sausage, scrambled eggs, potatoes, make your own waffles, other continental breakfast items. Way more than enough for the two of us. Rooms clean and comfortable.
This was a nice, clean hotel with comfortable beds and a wonderful staff, especially at the front desk. The gentleman who checked us in was super friendly and so helpful with everything. The location is perfect - everything is within walking distance. I would definitely stay here again.
We were skeptical to stay here as it looked dated. It was dated but we had a great experience. The front desk was super friendly. The room was clean and comfortable! Not expensive! We loved the quaint, historic town. Noticed the River boat and at the last minute we were on their dinner cruise! Decent food, entertainment, sunset and talked to really nice families! Came back to a concert on the lawn. I would say this is a great family hotel and location.
Good location, close to main tourist sites. but with the pool in the lobby, it was very loud. Intrnet was spotty. TV remote didn't work. When I reported wifi, i was told I should've called while the manager was in.
Start with the bad and end with the good features. The whole property is very dark and dank. Kind of brings down your mood. Very tiny and cramped room 216. Especially for 4 people. Breakfast is of poor quality. Parking was very limited especially when arriving at night. The area is older and a lot of the homes in the area are not in the best shape but that has nothing to do with the quality of the hotel. One tiny elevator. The room stunk a bit and could have used some air freshener. Take some time to heat up the shower before you enter it as it does take several minutes for it to properly heat up but will get to a nice temp if your patient. The best part of the hotel is the front desk attendant Mary who was beyond kind and understanding to my needs. The rooms have nice comfortable beds and bedding. A big TV and all your normal amenities. Everything worked properly in the room (i.e. the lights, the microwave and fridge). Room was clean and quiet. Just has a musty smell but all hotel usually do especially since the pool area is in the center and with the moisture that is common I do believe. If I had to stay here again I would pay no more than $70-$80 even on the weekend.
Hotel staff made us feel welcome and were very friendly. Room and hotel were very clean and safe. the breakfast was good but needed to be a little warmer. Hotel overall was good for the value and location.
We pass through this area often and always stay at the this hotel. Staff is always friendly and helpful, the pool is great, and the breakfast always delicious! Love the open atrium and scenic elevators too.
We unexpectedly found ourselves in Hanibal for a night and ended up at the Best Western. The front desk lady was nice and the room was clean. There were a few little things that needed to be fixed in the room like the towel rack...it was loose and all the towels fell off onto the floor, there was rust around the ceiling of the bathroom...little things like that. All in all I found it to be a decent place to stay and I slept well in the comfortable bed. I would recommend this place for a nights stay!
Excellent service. Mary could and should teach a class on hospitality. Best check in experience all year (100 plus checkins this year) Same room in Quincy would cost $180-$200. Clean clean clean. I will be back.
This hotel is in walking distance of almost all attractions in Hannibal and is thus extremely convenient. I cannot imagine staying further away in the City and having to drive to the center of town. It is clean and well-maintained.
Had bedbugs in beds. Had to be moved to a new room in a building across the street in the middle of the night. No parking spaces left at new building so had to walk with everything across street. Did not get breakfast as it ends at 9:30am. We had slept in do to being up most of night switching rooms and showering in the middle of the night!
We had stayed here before and decided to stay again on our trip to Hannibal. Everything is in walking distance from the hotel. Restaurants and shops. The river is a short walk and beautiful scenery. The front desk ladies, Grace and Mari were very helpful and friendly. We were very glad to be able to park our trike under the canopy also. Would stay again.
The "on the river" may be a little misleading. Yes I could see the river however the hotel is really not on the river. However, all that aside the accommodations were fine, Most importantly the rooms were clean, the bed confortable and the breakast was filling. The staff was very friendly and accommodating. The location was also accessible to all of the sights in Hannable
This may be the only motel in Hannibal with a clear view of the river. It is hands down the closest motel to the river. (Fourth star for our excellent river view.) Rear third-floor rooms appeared to lack windows. Breakfast was OK. "Business" section a couple of yards from the front desk consists of 2 desktop computers. They required passwords. They also weren't of much use, lacking decent Internet access and needing software updating or malware removed. The glum desk clerk (minus one star) initially balked at providing the computer password, and maintained her non-friendly persona as she dealt with guests whether they were seeking change or were checking out.
Every year we reserve this hotel a year in advance for the Steampunk Festival. It's so close to the shops, food music, and bars and as hardcore cosplayers take over the hotel and pack the hotels around, customer service is fantastic and the hotel staff were awesome
This is a good BW hotel. It is the only one right by the river and easy walks to the historical sites. Free parking is an asset. The hotel was sold out both nights i stayed here as the Steampunk event was going on. The clerk said they have been sold old ongoing all Summer. There is a pool and a breakfast room that has lots of items. The room was comfortable and tastefully decorated. The bathroom is small but clean. The AC is central and can be regulated or turned off. There is a second building across the street and I assume it was sold out as well. Thisis the place to stay if you want to see Mark Twain.
Not exactly on the river, it is at least 2 blocks away. The friendly lady at the desk said we had a river view from our room, but I could only see a very little of the river. The location to downtown is very good, everything is within walking distance. A nice place with a free breakfast.
Over the years, I have learned to exercise caution when relying on Trip Advisor's ratings. Why? The are always inflated! Take this property, for example. It is okay, maybe even a little better than okay, but let's be honest. It is nothing special. Where do I start? First of all, to say that this hotel is "on the river" is misleading. When you read that description, you immediately assume you will have a "river view." Oh, no. Many of the rooms do not have a view of any kind. When I looked out my window, I was staring at a blank concrete wall. Second of all, the lobby is a swimming pool! I have never seen anything so strange. The acrid smell of chlorine permeates the main building and its rooms. Worse, if you are a senior citizen, the floor encircling the pool is wet. This is a hazard. Third, the parking can be inconvenient. This property is on a hill, and some cars are going to have to park on severe angles. Fortunately, I had the benefit of parking in handicap spaces, and they were flat and accessible. Fourth, bikers are parking outside the entrance to the property which makes it difficult for customers to park and check-in outside of the lobby. It's a very strange motel/hotel, and I would not stay there again. To be fair, the check-in clerk was friendly and competent, and the breakfast was good.
When I first checked in the woman at the front desk went above and beyond to get me an early check in, she was very accommodating and showed great empathy to my particular needs and made me feel welcomed even though I checked in pretty early. She even took ownership of guiding cleaning staff to actually clean my room and floor first to accommodate my request for early check in! She was what made it all worth the stay! I wish all Best Western staff treated their guests this way! Even if she wasn't able to accommodate my early check in request I would give her glowing reviews because she went out of her way to actually try! And she never promised she stated she would see what she could do. In fact, told me she didn't think she would be able to that early but ended up getting me early check in two hours earlier than she was anticipating as my room was one that had a jacuzzi that would take more time! Thank you for trying, seeing reasonable expectations, and then under promising and over delivering on that promise!
We stayed at the Best Western on the River for four nights to tour the historical sites, do a little shopping downtown and visit relatives in the area. We had a very nice stay and the Manager was extremely helpful and friendly.
This hotel is an older style hotel. The property has an inside court yard area with a pool/hot tub in the middle of the action. If you get a river side room you can see the Mississippi from the second or third floor. Large sitting area with tables and chairs in the indoor court yard type space. With in walking distance to the river, Mark Twain exhibits, down town area and shops. Breakfast had four to five hot choices as well as a waffle maker and cold cereal.
Chlorine smell permeates everywhere. As if a town on the Mississippi were not already humid and hot enough— in this hotel it's like sleeping poolside. Noisy street outside too. Furniture is scuffed and worn. The other hotels must be awful if this is the best in town.
We enjoyed our stay in Hannibal at this hotel. The pools are wonderful and the staff is friendly. Great location to all the Mark Twain sites and the river. Beds are very firm. I'm used to a softer bed, that's the only issue we had.
This was a great overnight stopover during our trip. The room was clean and even smelled very clean. Our room (131) appeared to be an accessible room, the shower was accessible and the bathroom had all the handrails, however, the sink would have been too high for anyone in a wheelchair. Also, the layout of the room with the dresser straight across from the end of the bed would make it impossible to get to the rest of the room. The bed was way too high for anyone with a handicap. My husband who is 5'9" even commented on how high the bed was, but it was quite comfortable once you made it in! Our only problem with the room was that our deadlock would not lock until my husband pulled up with quite a bit of strength while twisting the lock, then in the morning it was almost impossible to unlock the door, but we got it opened and notified the front desk. The staff was very friendly and courteous. Breakfast was the usual food, eggs, sausage, biscuits, gravy, and waffles. Looked to have been some sort of hashbrown dish but it was empty when we were there. One staff did resupply a couple of things while we were in the breakfast area, but no one ever tried to clean or wipe any counters or tables, etc while we were there. Overall this hotel is a good place to stay if visiting Hannibal and we would stay again when in the area.
Nice room. Good views. Good desk and desk chair. Good TV. Good toiletries. Comfy bed. I've stayed at both Best Westerns and Best Western Plus, and this seemed like more of a Plus property, though not marketed as such
our stay was wonderful. the breakfast was nice. all of the staff was helpful. the front desk worker mary was very helpful and very nice. we spent most of our time at the pool which was clean. thank you
We weren't sure if we were going to stay or not, so this was a last minute, one night stay. I believe there were two buildings. The first one had the pool, the breakfast area, and the main lobby area. We stayed in the second building. The outdoor pool was right next to it. It felt brand new. The bed was comfy and the shower had nice pressure. We had a view of downtown and the river. Parking was easy. Easy to walk to the downtown museums and food. Oh, they did serve breakfast. Standard breakfast food.
My wife and I stayed at this downtown Hannibal hotel. We stayed in the hotel building across the street from the main hotel. The room was very spacious and upgraded with a great view of the city and river.
Grandparents with two grandchildren. Room was clean and as expected. No issues with the room. Pool hours are too short, closing at 9 PM Hot tub water level was too low. Internet was terribly slow. Traveling with a and 11 year olds, the internet is a MUST!
Nice hotel with perfect location in historic district of Hannibal. Literally across the street from Mark Twain's boyhood home and Ayers Pottery shop. Just a few blocks from B&B Theaters, modern Dolby sound, recliner cinema, where we caught Top Gun, while in town:) We were able to park our car when we arrived at the hotel and not need it again until we left town, everything was right there. Museum, trolley tour and Brick Oven were amazing:)
It's not on the river but was really nice to be able to park the car and walk in downtown Hannibal. I could see how this could get noisy with the pool in the middle of the hotel but we had a third floor room and didn't hear anything. Room was spacious very clean! Breakfast was nice would stay again if in the area!!
It's your standard hotel experience which is fine. Well located and our group easily walked around the sites and downtown and along the river. Staff was friendly, rooms were clean. Wish the pool stayed open later (for adults only). Breakfast was good.
This hotel is nice. Parking is an issue as it's very limited but the do own the hotel next door which is where they told us to park. Carrying our car sick toddler and belongings was no fun from the other parking lot. It is not on the river, it's three blocks away. I'm not even sure you can see the river on the upper floors. The hotel was clean and well kept. It is very close to the Mark Twain museum.
Arrived at the motel @ 2:15...45 minutes prior to check-in. The motel was completely deserted...no guests or employees. The lady at the front desk would not allow us to check-in or to leave our luggage in the room. I admit I was a little rude when I said that didn't make sense and asked why. Her response was because ,"that's our policy" and walked away. We'll see how things go once we get checked in and I may edit this review.
Lovely clean room with nice view. Front desk staff were all lovely and gave a great recommendation for food (Fiddlestix), and cooked breakfast was wonderful - even as a vegetarian, there were good options. Would stay again if in Hannibal.
The staff was very helpful, friendly and willing to help answer all questions. Breakfast buffet was very tasty, hot foods were hot and cold foods were cold and very good selection and well stocked. Walking distance to tourist sites.
Check in was quick and easy and the desk manager was very helpful. Our room was on the second floor and we slept great...after the pool closed. The nice thing was that the pool closed promptly at 9:00 and the noise immediately stopped. The breakfast was very generous, but most of all it had delicious gravy and incredible hash browns. (I'd go back just for the breakfast!) We'll definitely stay here again when in the area.
If you want to maybe get your Military Discount make sure to book online with a Third Party company as the Hotel will not honor this if you book directly with them and the cost is almost $65 more a night.
Spent a night here on the way home. It is within walking distance of everything in old downtown. Check in staff very friendly. We requested room on top floor away from elevator and they accomodated us. The only issue is the pool is right there when you check in, which seemed odd. I saw other comments about chlorine smell, but we didn't really notice. It is noisy when people are in the pool as it echoes, but they do close the pool at 9. We didnt hear any noise after 10. Shower was very good, room was clean. We would stay again if ever that way.
I have stayed here numerous times over the past 15 years. The property has gotten a little better each and every time but it does have a few drawbacks. The location is the best in town if your are interest in walking the historic downtown. The rooms are not a problem. They are very clean. Our room had fairly new carpet and wallpaper. The bed were very comfortable. The bathroom was fine. Our room was on the first floor not far from the pool. There was no outside looking window, it looked into the pool area. There is also a chlorine smell when you walk into the building. That smell didn't permeate the room. I will stay here in the future but ask for a room away from the pool.
The gal at the front desk was so friendly and welcoming and made us feel right at home and welcome in the hotel. The room was clean and had everything we needed. A wonderful pool and jacuzzi to relax in. The full breakfast was wonderful! The hotel was really nice to stay at and we've already recommended it to our friends as a lovely weekend getaway!
The hotel is a trip to the past. I picked 1985. This is not on the river, so don't romanticize your expectations. Parking is difficult, on either side of the building (one-way in/out so you better be good with driving in reverse, or on top. The smell of chlorine from the center-focus swimming pool (covered in plastic) overwhelms. The front desk staff was courteous and helpful. The internet and cable was out that night - they blamed Spectrum which I totally believed. The room was unremarkable but decently clean. The breakfast was abysmal. Standard fare that was barely edible, just because of the quality of ingredients, not related to prep.
I had a room in the center of the hotel where the pool is. Strong chlorine smell and very loud people and children. Would have requested a room elsewhere in the hotel if I had known. The service was good, but I would have liked a room far from the pool. I guess I should have done more research. Writing this a 8:45pm, hope it gets quieter!!
Many of the rooms are internal with doors open to the pool atrium and no external windows. Strong chlorine smell throughout. If you want a window and some natural light, make sure you ask for that. Loud trains at night that you hear through that window, though! On the plus side, good shower pressure and hot water. Typical free hotel breakfast.
Shower would not get hot, only warm. Fan in bathroom ran constantly. TV remote would not turn the tv on or off, only change volume and channel. The location was within walking distance to everything, so we did not have to drive anywhere. That was a plus. We stayed in the second building across the street from the main building. Main building only served breakfast, so we had to walk out in the cold to get to breakfast. There is an indoor pool in the main lobby. Exercise room did not have any sanitizer to wipe down equipment.
Looked for a place to stay off the highway when returning to MN from Florida. Perfect spot. Left about a 7 hour ride to St. Paul. Hotel was clean and well taken care of. Staff was very helpful with things to do, places to eat. Mark Twain Brew house is a block away with nice staff and friendly environment plus good food. Looks like lots to do in the summer but plenty of shops when we stayed. Pool and hot tub were clean and nice.
If you want to get a good night's rest do not stay here. This is inside a dome with open floors and you can hear everything from everyone. Had drunk guys laying on the bed with the door open next to me just staring and being creepy. Front desk was just as loud as anybody. Could hear them from the first floor on the third floor. Woke up late going to work the next day wasn't able to get sleep even with my tv turned up until after 10pm when everyone finally stopped yelling at each other in the hallway. If you want a drinking party atmosphere this is a get hotel if you actually want some privacy and sleep it's terrible. Will absolutely never stay here again or any hotel with a dome or open floors. Lesson learned
Had a last minute stay here for business during a snow storm. Arrived very late due to traffic conditions. Pleasant is an understatement when describing the attendant that checked us in. She was so kind and extremely helpful. The next morning, she even took it upon herself to find me something to help remove the snow from my vehicle. People like her should be recognized for going above and beyond to make your stay pleasurable. She is the reason I will return there and look for Best Western elsewhere in the future. Thank you again!
We booked a room for Saturday before Christmas to attend a social event. The room we got had a GORGEOUS view of the river and to the south (it was a corner room). Overall very pleased with the experience.
The hotel is very nice. We usually stay there when we come to Hannibal to see my husband's Mother. We stay there several times a year. It is always clean, the people working there are friendly and helpful. Jeff and Grace were working while we were there. Grace has worked there for many years. Cannot say enough nice things about them. The cleaning people did a great job and rooms were clean.
We stayed at this hotel once before a few years back and were pleased with it, so we booked again. It's convenient, close to restaurants, shops, the riverfront, museums, etc. It's also clean and staff are friendly and very helpful. I made a mistake when I booked online for the wrong date. Thankfully, the desk clerk made it right for us. Breakfast was pretty scant, but we grabbed a muffin to tide us over and went to a restaurant. We'll be back for sure.
Nice hotel with large atrium gathering and pool areas. Hot breakfast items were limited due to Covid. Close to movie theater and some good restaurants. Great area to explore the history of the Mississippi River.
I called when I was making reservations (plenty early) because I wasn't sure how to request a river view. The man who answered just kept repeating that "they can be requested but not guaranteed" and made no offer to help me make a reservation (or tell me how to request one until I suggested it). So I just used the form online. I understand that the river views may not be available but we were given a room in the main building with NO WINDOWS at all, except into the "atrium". (I didn't even know that was legal.) Thankfully my claustrophobia was minor. Because of the atrium it tended to be noisy especially on Friday and Saturday. The hotel is a great location and the decor seems to be recently updated. We were on the third floor and parked on the alley up there, which was handy, except for the deep dip at the end of the alley bumping the bottom of the car. So if you can manage to get them to let you have an exterior window like a normal Midwest hotel, it is a good place to stay.
This hotel was very clean and comfortable. It isn't a new sparkly hotel but above average in every way. Front desk was very polite, fast and efficient! They had great suggest for dining in local area. Over all our experience was great!!!
I picked this property due to its location to the Historic sites in Hannibal. I found very friendly and helpful staff when checking in. The room was clean, and the beds ok. Could really have full size pillows though.
Walking distance to just about everything you would want to do here except maybe the cave and lovers leap. It was so nice to have our motel room always just minutes from wherever we were while we were here.
Good location as you can walk to town and see the main attractions. Can walk to the river. The parking at this hotel, however, because of it's location is difficult. We stayed parked once we got there rather than leave and risk losing our space. As we left in the morning we realized there is additional parking across the street.
This was our second time here and again we enjoyed our stay! On check in we were notified that we were ungraded to a jacuzzi room. The gal was very friendly and thanked us for our business. The room was HUGE! The decor was nice, including a sofa and a desk. Overall the room was clean, everything worked and it was very comfortable. There are no USB outlets! Great location, within walking distance to everything downtown including several restaurants! Breakfast was “grab and go” but had a great selection…including breakfast wraps that you could heat up. Check out was fast and easy! We will definitely stay a 3rd time!
This hotel is right in town with plenty of parking. Since Hannibal is small everything is walking distance. The hotel is a bit old, but it's kept up nicely. Our roon was large and clean with a view of the river. The breakfast that came with the room was a nice plus, and the staff was friendly and efficient.
I have to admit, I wasn't sure as we had stayed there years before and I thought maybe it had aged. We decided last minute to book and we loved our stay. The building we stayed in had been recently updated, the beds were so comfy, and it was perfect walking distance to downtown bars and restaurants. The hotel staff upon check-in were extremely friendly and readily offered recommendations. You won't go wrong if you want to stay downtown.
Older style building... great location. Only walkable hotel in town. Clean rooms, friendly, knowledgeable staff. Easy parking. Pool was clean and warm, hot tub great... lots of towels provided poolside. Only negative was Breakfast...
Lovely hotel right in Hannibal , Mo and the desk clerk was so helpful and fun to visit with. We had a beautiful room with two King beds and so quiet and great time staying there. One of the Best Best Western's that we have ever stayed at.
Stayed one night on our way out west. I had stayed here twenty years ago too. Nice place. Clean and quiet rooms. It's walking distance from downtown Hannibal and their attractions. The indoor pool and hot tub were really nice too. Highly recommend
We stayed here on Friday and Saturday. Location was great for walking around downtown. Are room wells ready so we got to check in and hour early. Indoor pool looked great but we didn't take our suits. We had the accessibility room with roll in shower. Worked great for the bestie. Employees were friendly and very helpful. The only complaint is parking but we made it. Give them a try. You will like it.
Perfect location for visiting the downtown Hannibal area. Especially during the steampunk festival. Loved the fact that there were both an indoor and outdoor swimming pools. Our room was very large and comfortable. Great customer service from the desk to the housekeeping staff. We had the best parking spot in town for motorcycles - right at the front door of the motel under the porch roof. Price was a little bit steep and breakfast was lacking for Best Western standards.
Stayed 3 nights w/friends. Room clean, staff friendly. Couldn't use free breakfast as it was pared down by COVID restrictions and didn't meet dietary needs of one of our group--understandable for the conditions. Only small issues encountered--needed to have more toilet paper available in a room for 4 adults. 2 partial rolls in room on check-in. When additional rolls requested, only one new roll provided. Lacked tissues; may have been due to COVID restrictions. Planning to stay there again for Steampunk Festival 2022!
From the initial reservation to check out, this Best Western was amazing. The room was spotless, the staff was friendly, the pools were clean and nicely-maintained. The beds were so comfortable. We had a direct view of the Mississippi River and we were a quick stroll from the historic downtown area. The lady that works at the front desk is incredibly sweet and has great customer service skills. We would come back and we highly recommend this Best Western On The River! Thank you!
We went to Hannibal, MO expressly for the Mark Twain area and attractions. The Best Western on the River was within walking distance of many of the attractions and the shops, etc. It also had an excellent view of the Mississippi River. There was no hot breakfast due to Covid-19 restrictions, which I found surprising due to the fact we had stayed at a Best Western in Jefferson City, MO on our way to Hannibal and the full, hot breakfast was provided there. Other than that, it was a great hotel.
Hotel was very well maintained, employees were very nice and helpful, room was clean, we enjoyed using the pool and hot tub during our stay. The grab and go breakfast was better than other hotels we have stayed at. We will definitely stay here again when visiting Hannibal.
We stayed in the annex across the street from main hotel. Warning: there is no employee stationed in this building. Your room key better work to get you in the front door. The pool and hot tub, as well as the meager inedible breakfast, are across the street in the main building. Heat & humidity were oppressive outside. Horrible staff, no help.at all. Bring your own breakfast or eat out. Really loved the pool and hot tub, room was huge and new, beds were very comfortable, bathroom was great. For safety, get a room in the main building and bring your own breakfast, rooms have microwaves and refrigerators.
The ventilation system has black mold. If you're allergic or sensitive avoid this place. It's not the cleanest place either. Definitely a disappointment for $100+ a night in a economically depressed area.
Staff was kind and helpful, clean rooms, comfortable beds, good food and an indoor and outdoor pool. Parking was very convenient. Walking distance to all the attractions which was great. Will definitely go back!
Extremely friendly very clean! Loved the option of indoor and outdoor pool! Hit tub was relaxing. I highly recommend this hotel and the suite with the jacuzzi tub in it! Amazing! Staff was super helpful and seemed like a good work environment!
The location of the hotel is great. Most everything in the downtown area that we wanted to see was within 5 blocks of the hotel. We stayed on the 3rd floor, so we could see the river from our hotel window. Finding a place to park was easy. The outdoor pool was clean and relaxing. The sleeping room was clean and comfortable. It's an older hotel, but seems to be kept up pretty well. The hotel seemed pricey for Hannibal but was actually less expensive than the Sleep Inn or Holiday Inn, so I guess they weren't out of line with what hotels are charging now in Hannibal. The breakfast was not a meal. It was more like snack food. It was only coffee, juice, cereal, yogurt, very little fruit, pre-packaged donuts/Danishes and stuff like that. It was unappetizing. We left and went to a restaurant for a real breakfast. For the cost of the room and it being a Best Western, I expected better options. Other than that, I was pleased with the experience overall. Everyone that worked at the front desk that we interacted with were very helpful and nice. Even during a power outage one evening when things got very chaotic, the staff I interacted with were as helpful as they could be given everything they had to juggle.
This Best Western was so very accommodating and hospitable, it was as if you were coming home to a family that was happy to see you. The cost was very reasonable and the room was very clean and the bed was comfortable. I almost didn't want to leave.
Outstanding customer service: friendly, helpful, knowledgeable and organized (near the best I've seen in 35 years of business and leisure travel). Extremely convenient location, free parking, and clean rooms. Layout within the hotel was great too.
We enjoyed our stay at the Hannibal On the River Best Western. The hotel has a great downtown location and it was a short 1-2 block walk to the brewery, restaurants, and shops. The hotel was clean, the room was very nice, and the staff was super friendly. We will definitely stay here again on our next visit.
The location of this motel is great. The check in was fast. Elevator works! Ice machine always had ice! Pool was a big hit with grandchildren. Motorcyle club was staying here and putting one mororcycle in one car spot so parking was a bit problematic but worked. Bring your own pillow as this was my family's only complaint.
We stayed here twice recently. The hotel and rooms are very clean. Our first room had the "aroma" of a room that used to be smoked in - it's hard to get rid of that smell. Second room did not have any off smell. Both of our first floor rooms had easy access to the indoor pool but no natural light. The window faced the atrium area inside the hotel. Breakfast was lackluster, mostly packaged snack bars, muffins, yogurt, cereal. Location is convenient with lots of restaurants, shops, and sights within easy walking distance. Staff is friendly. It looks like there have been relatively recent renovations and overall the hotel looks fairly up to date inside.
The hotel is not on the river; it is located on a hill which overlooks a portion of the town. We were told our room had a "partial" river view. It was more like a sliver. The room was adequate. there was a pool just off the lobby and a typical breakfast was included.
Convenient location, downtown, a block away from Mark Twain's Boyhood Home. We drove out to the next exit looking for supper, that was a mistake. Several restaurants across the street from the hotel, should have gone there. Hotel has a big open atrium with a pool and hot tub. Our room faced the outside south side and was very quiet. Breakfast was minimal, could have done more - Covid is behind us. Would stay here again.
Rooms facing inward were very loud. Very few outlets, the ones they had were on lamp bases. The only one that worked when the lamp was turned off was between the beds. Jadria at the front desk was very cheerful and helpful.
I'd stayed here previously and it was fine so thought I would stay here again. The two great points are...nice staff and great location. But the facility itself is really looking worn down. We had a room on the third floor, by request, so that we could see the river. When we opened the curtains, it was obvious that inside and outside windows had not been cleaned in a while. That by itself wasn't the worst thing...but it just added to the overall poor impression. I don't know that I would stay there again.
We booked 2 rooms with a connecting door. The rooms were clean, although the hotel itself seemed a little dark and dingy. The staff were very courteous. I didn't try the breakfast myself, but my husband and kids said it was terrible - very poor selection. We ended up buying breakfast elsewhere in town. The location was great - walking distance to the river and all the shops, museums, lighthouse, etc.
The hotel is conveniently located a short walking distance to the Mark Twain "village" and the lighthouse. The staff were very friendly and helpful. The indoor pool was right outside our door, which was good on a low traffic day and ideal for our teenagers. The rooms were nice, just dark
Hotel room was quite comfortable. Street side has a nice view of the river. Easy walk to downtown. Due to covid, breakfast is a cold breakfast, but had a variety of choices. Pool and spa were open--soothing after a long drive.
Great location to drive to both parks and downtown Utica. The staff is super helpful and friendly. We've been here several times and will probably stay again in the future when visiting the parks. The rooms were average but clean.
Great hotel with great staff. The boy that checked us in (I want to say Danny but can't remember) was excellent. It was so nice to be welcomed with a smiling face and he truly made us feel welcome. He gave great suggestions on the town. Hotel had a nice little store with ice cream and other snacks. Room was clean and had plenty of hot water with great water pressure. Would stay again for sure.
The location was perfect, I was able to park my car and walk every where I wanted to go. Becky Thatcher Diner was only a block and a half away, had a nice breakfast ( the hotel modified breakfast left a lot to be desired, but hopefully will go back to full hot breakfast soon). All the attractions and shops are easily walkable, including the Trolley tour, and Riverboat tour. The hotel has a small snack shop in the lobby if needed. All the staff were friendly and helpful. Room on the 3rd floor was clean and looked like it had been recently remodeled. The indoor pool is in the courtyard in the middle of the hotel, it was large and also had a hot tub. Strange location for it and there were some screaming children in there, but it got quiet around dinner time so it worked out fine for sleeping. I found Hannibal to be a charming town, with friendly people and plenty to see and do. Again, Best Western was a perfect location and I would definitely stay here again! As a side note, the parking is tight at the main building for people with large trucks and full size SUV. They do have additional and easier parking at the next building over.
Located in the Tourist district.Went with our three grandchildren and had a corner room with three beds which was ideal. Had a view of the river. The hotel is designed around two central courtyards one with a pool the other a lounge. Our room was clean. The hotel is showing it's age somewhat. There is no hot breakfast due to Covid.
We stayed here during the Twain on Main festival and were not disappointed. The rooms are the same as everywhere, two very firm beds, selection of pillows, single cup coffee maker, microwave and small not very cold fridge. The room appeared clean and full of the usual toiletries, soap, shampoo, cream rinse and lotion. Everything functioned, the AC was cold and the remote had batteries. I didn't use the clock radio but the time was accurate. I used the micro, the coffee maker and the fridge. Small selection of coffee, tea and condiments including individual wrapped cups. Hannibal has a darth of restaurants but plenty of drive thru food. It's pretty hilly if you're debating a winter trip, beware of ice. It looks like it'd be dangerous. Over all we enjoyed our stay and would recommend the Best Western on the river. There are two side by side buildings, we stayed in the building on the south side of Hill St. The main building with the main lobby and indoor pool is on the north side of Hill St. Both buildings face 3rd Street. The outdoor pool is behind the our building. If that helps when choosing a room. Parking is tight with both buildings having a lot with only one way in and out. Making it sometimes difficult when faced with full spots and having to back out into the street to escape. There are three lots and on street parking. When we were there for the festival it was a full house so all the parking spots were like treasures.
We stayed at this hotel and had promised our child pool time after a long car ride. Literally three minutes after arriving someone vomited in the pool and the pool was shut down. While this is not the hotel's fault, we overheard staff saying they were going to take a shortcut to remedying the problem, which was filtering the water rather than draining the pool. Anyone who has any sort of science background knows that the filters in pools do not filter well enough to take care of vomit, so this could make others ill. Other than that the room was comfortable but dated. The whole hotel could use a facelift, even if it was simply paint and a deep clean. Parking at this hotel is difficult. The main lot fills quickly and is difficult to turn around in when it is full.
Great location and beautiful views of town, train, and river. Staff is friendly and helpful. Room is always clean. Great wifi, pool, and convenient parking. Looking forward to another stay. Price is reasonable.
We absolutely love staying here! Staff is so friendly and efficient! It's very comfortable regardless of room type. We've had suites and regular rooms and honestly we've never had one complaint in about 10 stays now!
If you are staying in Hannibal to explore the history of Mark Twain this is the hotel for you! It's one block away from the 7 major Mark Twain sites. You also, on the 3rd floor of the hotel, will have a view of the Mississippi River.
We spent 2 nights at this location, in the heart of historic downtown Hannibal. The location is ideal to Main Street and many of the tourist attractions. It was a clean hotel with a nice sized pool and hot tub area, and a very attractive atrium area. The hotel was fairly priced, and we felt safe and comfortable during our stay. The breakfast was still grab and go, or you can sit in the dining area and eat, if preferred. they did have a fair selection of offerings, but I do wish they had instant oatmeal. The area was clean and well-stocked, and everything appeared in good condition. The big disappointment about this place was the staff. Only one or two of the front desk clerks were welcoming. It seemed like the other gals at the front desk were just inconvenienced by us. The clerk who checked me in was more robot than human. At least 3 of the front desk clerks didn't even look remotely happy to see us or to be working there, for that matter. One of the cleaning staff hitched a ride in the elevator with us and not a peep, smile, or even nod of the head.
Nice and clean hotel. The staff was very friendly and helpful. Fantastic location and a great value. They offered a free breakfast which was good. With COVID they only offered pre packaged items, however, that is certainly understandable. We would stay there again on our next trip to Hannibal.
This is right in downtown Hannibal and walking distance to most of the major attractions in the area. Our room was clean and comfortable and the kids loved the indoor pool. The front desk staff members were friendly and provided a couple of toothbrushes when we needed them. Unfortunately, most of the staff did not wear masks and neither did the guests, so we were sure to keep our distance and wear our masks since neither of our kids are old enough to be vaccinated yet. Otherwise, a great stay.
We parked our car and walked everywhere in Hannibal. Excellent bed with lots of pillows. Very quiet room even tho we were on the second floor overlooking the pool. Clean. Healthy grab and go breakfast. Good coffee!
This hotel is located right next to downtown Historic Hannibal. Our room had an amazing view of the River & Riverboat. There's several stores, restaurants, and museums within walking distance. We rarely had to drive to get anywhere. The pool was nice, but the hot tub was the best. Biggest hot tub I've ever been in. This will definitely be our go to hotel on our next visit.
This hotel will receive mixed reviews. Pros: The pool and hot tub were clean, well kept, and appreciated. In our party, one room was neat and comfortable. Another heater was broke and not as cleaned. The manager was very apologetic. Staff was overall very kind. Cons- parking lot is awful. Too little parking for the number of guest.
not a friendly staff the person who checked us in sis not care and was not welcoming the next person said she was very busy when asked for a good place to eat 1 person did recommend a spot the bed was horribly hard and the floor would have been more comfortable try somewhere else
One thing the bath towels were missing one and one that was there had mascara on it. Outside of that we found the dated hotel comfortable and clean. Front desk was accommodating and helped me with a hotel printer issue. Lovely lady, thank you. I did not get her name but she needs a raise.
We had two rooms for Chocolate Extravaganza weekend. The hotel is perfectly situated in the old downtown along the river. It is very well kept and very reasonably priced. It's not new, but very well kept. Clean with wifi, flat screen tvs, fridge and more. The staff is wonderful. When we checked in we asked for a river view. They had us set up in different rooms but moved us to two interconnected rooms with river views. We will definately stay here next trip.
We stopped here after traveling 4 hrs into a 12 hr trip with a 6 year old. This room was booked on a site that was extra for the breakfast. So if you book here breakfast is FREE for everyone. Do not pay extra for it. Then booked a room for 2 queen beds . We arrived later in the evening. Upon arriving in our room the light over the sink did not work. So we had to call the front desk to fix. Then after removing the top coverlet on the beds both quilts had spots on them. The front desk had to go to the basement for 1 quilt. So now, I have paid for 2 beds and only able to use 1 since apparently there was only 1 clean quilt around. We tried to use the pool. But was extremely cloudy, crowded with children rough housing, and pool area was really dirty. Also, no towels were available at the pool. Front desk said they had NO CLEAN TOWELS. NONE OF ANY KIND! We were told to go get the ones out of our rooms if we needed one. This hotel has a great view of the river. You are in a great location. But, it is dirty and ended up being way more expensive for what I got.
We loved the price, cleanliness, and location of the hotel. We will definitely stay here again! The hotel staff was great. The hotel had a nice contential breakfast. We could walk to bars, restaurants, and shops.
Outstanding personnel who greeted us, recommended a restaurant for dinner and checked us out. This hotel has a spacious area off the lobby to hang out. Also located 3 blocks from the River. We recommend the Rustic Oak for dinner.
This hotel is one of the best. People are very accommodating. The review that was left by the travel musician or whoever he was definitely is not accurate. There were only about 16 people in the atrium eating pizza. If they was drinking I didn't see anything but soda but they weren't getting loud at all. They were just talking normally. There was only about 8 to 10 kids in the pool. When I had to go back out to my car at 9 everyone was already out of the pool. When I was down there earlier they were laughing and playing, being kids. Quiet time is from 10pm to 8am. Anytime we have something that needs to be done to our room,they get it done asap. You have to tell the front desk so they know it needs to be addressed. Not post on line griping about it not getting done. We stay here a lot and they are always easy to work with and go out of their way to accommodate. I think you need to find a place that can live up to your standards. Good luck on that because it sounds like that place doesn't exist.
I have no idea why this hotel was so highly rated. It has a swimming pool in a large atrium lobby, but as far as I was concerned that was a liability. There were 30 or more wet screaming kids running around until 10 at night, along with all their unmasked parents. They were probably 100 people in the lobby not wearing masks drinking alcohol, etc. I have nothing against alcohol, but it makes them talk louder and they're spitting more. I wouldn't have liked this even if there weren't a pandemic, but under these conditions it was reprehensible. There was no sign anywhere in the building even suggesting that you should wear a mask. The place is in dire need of updating. Everything is old and dark, and the door of our bathroom was broken. The only reason I gave it two stars instead of one is because the pool would be nice under normal circumstances, and it's a pretty good central location to the historic parts of Hannibal.
My husband and I stayed here for a quick weekend getaway trip. The location could not be better. We walked everywhere. The rooms were nice and clean. The staff were very friendly. We will definitely return.
Good value and great location to see the attractions. Mark Twain Cafe, with homemade root beer, right across the street. Next block over contains most of shopping and historical attractions. Front desk people were great
This hotel was nice. It was very clean and the location was PERFECT for if you're doing all the historic stuff in Hannibal, which we were. Weird placement of indoor pool, but it seemed to work. My one issue was the "fitness" room. If you're in to cardio, you'd probably be okay with it. The selection of dumbbells was old and pathetic. And not even a bench to use them on/with. Bummer. Selection for the "grab and go" breakfast was better than what else I've seen since COVID-19, but very carb heavy.
The hotel was surprisingly very pleasant. The rooms were large and clean. The hotel lobby was perfect for our group of friends to get together and socialize. The staff was delightful to deal with and assisted with directions of the local area.
We thought this hotel was in a great location, but the trains coming through and sounding horns all night made us realize that the location was not that great. The staff was very friendly and the room was a generous size, but the bed was too hard and the pillows were uncomfortable. We would not stay here again.
Wonderful and friendly staff. I thought the location of our room might be loud from the pool but it wasn't. Perfect if you want to be walking distance to all the local and Mark Twain history. Nice restaurant across the street.
Very clean & updated hotel w/ comfy beds, friendly staff; perfect location for walking around town. Good size indoor pool & hot tub were open but are located in open lobby area so it can get a bit noisy since this hotel is the "Embassy Suites" open inside hallway design. Rooms X01 thru X11 on all three floors of main building do not have windows to the outside, only to the open inside hallways. Lobby seating area is spaced out re: Covid-19 guidelines. Parking is tight and limited parking if you return late in the evening. 2nd & 3rd floor rear entrances from parking lot are very narrow and crowded w/ smokers (encouraged by bench and butt disposal), not good for non-smokers or social distancing for COVID-19. Brown bag breakfast was better than expected with fresh fruit, 3 cereals & milk in carton, yogurt fruit cup, packaged sweet roles, granola bar & coffee & hot water, juice. But juices are still dispensed by machine that you must touch and I didn't seen any directions stating you must hold down a small blue button next to the juice button so water is added to the concentrate in your cup. I saw quite a few disposed cups w/ just the concentrate in them so I wasn't the only one confused. The tables in the breakfast room were spaced out well but were not cleaned regularly or between guests when I was there. Unlike other hotels I've stayed, neither front desk gal was wearing a mask when I checked in & out (altho there is a plastic sheet barrier). I never saw anyone disinfecting the elevator buttons or other areas and no hand sanitizer by the elevators or rear entrances; however a small bottle is at the front desk. Nice hotel, but it's a hit or miss on the Covid-19 cleaning guidelines.
We thoroughly enjoyed our stay at the hotel. The two person hot tub was just what we needed after our drive. Breakfast is a generously sized bag of grab and go, possibly the largest I have ever seen. Arrival angel Mari ensured we knew all we needed to know as we settled in. It's always lovely to be greeted by a sincere smile. An earlier review commented on noise. Quiet hours are honored here. Before that, we did hear children—but it's a hotel, and after quiet hours things were silent. We chose to have breakfast at Becky Thatcher's just down the block. Excellent choice. But honestly, you have to try the fried chicken across the street. Juicy with perfect sides.
COVID-19 Has truly had an impact on our traveling. We choose this location because of the precautionary COVID steps they said that they were taking. The front desk has plastic up, though once many times we saw staff walking around without masks. Most customers staying there wore masks some times. Our room was clean (we wiped everything down). Breakfast is NOT as it once was; very little protein LOTS of carbs. We stayed in room 318 beautiful view of the river. but has a really loud sounds in the middle of the night. Would we picked somewhere else to say? More than likely not. Location perfect. Want a good breakfast just down the street. Front desk staff were friendly and tried to be helpful. I did use the exercise room, it was fine. I guess, it would have had celerity how things really are being handled during the virus. Staff not wearing PEP leaves customers confused. Then again, it sounds like the Governor of Missouri didn't make it clear about the importance of masks, etc.
My husband and I booked this hotel for a weekend to get away. We were so impressed with the property, the cost, and the service we stayed again the next weekend. The second stay completely exceeded our expectations. They upgraded our room at no cost and everything was super clean, comfortable and quiet considering the hotel seemed booked heavily that weekend. Plenty of towels and amenities, too. We've paid far more at other hotels for less accommodations than this Best Western. We can't wait to go back!!
Great location to alot of History, resturants, ole fashion Shops with unigue items from your childhood bringing back warm gentle feelings and memories. Excercise heading up towards the Light House, Beautiful scenary during the day and night! Loved the Great Architect in the surrounding Neighborhood! Awesome Visit for myself and 8 year old grand-daughter! She gave it a Thumbs up!
Great Location! It was nice to be able to walk to everything. Bed was Very comfortable. Mary at the front desk was also friendly and personable. Only problem was the pool was freezing and one night people were drinking in the hot tub had a case of beer with them so didn't want to stick around at the pool. Our bed was very comfortable. Overall we had a great time!
The only reason I'm giving it 4 stars is because although it has been updated, there are still things that are kind of falling apart in the room. Plus the humidity from the pool makes the hallways pretty toasty. None of that took away from the comfort though. My room was clean. The thermostat kept the room cool. I was put in a room overlooking the river (the river is a couple of blocks down from the hotel, but it was still a nice view. If you don't like noise, bring a small fan because you will hear a lot of trains. :) The bed was very comfortable as well and I slept really well. Breakfast is grab and go during Covid. They have a decent selection. Not hot foods for the time being, but that was made clear on their website. The outdoor pool was very nice. If you are in the main building you have to walk across the street to get to it, but the road isn't too busy. The staff were all friends. Big shout-out to Mary! On my first morning I failed to note that breakfast ended at 9:30 and I came down as she was turning off the light to close the breakfast area. She was kind enough to let me grab a couple of things. Then I forgot my travel case in the room when I checked out. Within 20 minutes she called me to let me know that they had my case and I was able to go pick it up. Overall a very nice stay!
I called while traveling North. The front desk person, Mary was very cordial and accommodating. Our room was clean and the bed was comfortable. I wish the tv guide would have worked but that was the only issue on an otherwise nice stay.
Hotel is in a very convenient location, but if you're concerned about how seriously hotel staff take your safety amidst COVID-19 then pick another hotel. None of the staff at the front desk or housekeeping wear masks. They don't make any of their guests wear masks either, which I acknowledge is a no-win situation for any hotel staff. But you can make your staff wear masks...like it says on your website pledge to protect guest safety But this location does not. Saw two housekeepers go into our room to start cleaning and neither was wearing a mask. All the guests getting Grab and Go food for breakfast refused to wear masks and have no idea what social distancing means. 20 people crowded into the hot tub last night too. No masks of course (not expected) but need to limit spa to maybe 8 people for social distancing. Hotel pool is in lobby but they close it at 9 pm so the noise wasn't a problem at all. Hotel is a bit worn down and more on the "Super 8" or "Days Inn" level of comfort, but the location was perfect.
The best part about the hotel is it's location. The staff is friendly and helpful. I'm not sure about all the rooms but the one I was in needed maintenance ac struggled to keep the room at a comfortable temp and mini fridge kept things kinda chilled then there's the parking...... not enough room mainly due to them allowing truck and trailers to park in there lot. Would I stay again yes only due to the location
The Hotel is awkwardly located on a hill, has very little parking, the outdoor pool is located across the street at a different building from the indoor pool. Parking spaces are very narrow and on a steep incline. The indoor pool is right in the middle of the lobby area, so the lobby is humid. There was a sign posted at the gate notifying everyone, no more than 8 guest in the pool at a time, yet while I was in the pool with my 2 children there came to be about 20 in the pool area at a time. 3 young kids came into the pool area, read the sign and said out loud "we are family, this doesn't pertain to us". No one was monitoring this Covid Rule at all. The beds were smaller than what I have had at cheaper chains. The room was smaller than less costly hotel/motel chains. The hot breakfast that started at 6AM was burned and crusty looking by 7AM. Not a pleasant stay.
I booked 3 days for my grandson's 24th Birthday he and his girlfriend just loved the BW . Very clean $ staff was very friendly. They rode the boat took in both caves. Drove to lovers leap & walked the 188 steps to the light house.
I travel with my husband and 2 kids and always enjoy Best Western on the River. It's been remodeled recently but is always clean and reliable. The breakfast saves a ton of money for my family and the pool and hot tub are always a good time. There are hotels a little cheaper nearby but they are NOT within walking distance so that's why this one is slightly more - worth it to visit shops and enjoy Downtown Hannibal. We've been going for years and we really enjoy it. The staff is also friendly. The allow you to visit in the lobby as long as you're respectful and not disruptive to guests. We've utilized this hotel many times for their conference room and we really enjoy the time together. Some family chooses Quality Inn because of the rate but it's far from Downtown and inconvenient for site-seeing.The rooms are the most comfortable from any hotel in it's class as well.
We loved this downtown Hannibal Hotel!!! The check-in lady was SO nice!! Our room was clean and so comfortable, love the bed!! Nice pool and hot tub too!! We had a view of the river,.....beautiful!! Staff recommended the LaBinnah Bistro to eat (just 4 blocks from Hotel),....go here to eat!!! AMAZING food and staff!!! The free breakfast was very good too!! Great price room for AARP people!! Thank you Best Western staff!!!! We'll be back!!!!
The workers here are extra friendly. The hotel is in decent shape. But when we came back in the evening of our first day there, our bed was unmade and all the towels and wash clothes had been removed from our room (no clean ones/no dirty ones). The desk's response was, "Sorry about that." We did get fresh towels, but this is a terrible lack of service.
To start it's a really nice hotel. I reserved a king jacuzzi suite for 2 days. The staff was very friendly and helpful. They have a nice indoor pool and hot tub. Almost everything is in walking distance. My room was a little odd shaped like it was a last minute idea. The jacuzzi was a big triangular tub big enough for 2. The only downfall I could say is the free breakfast. It was a little cold and the hashbrowns were undercooked. I will definitely be booking this hotel again this year.
The hotel has been renovated and looks really good. Our room was clean and tidy, including the bathroom. Breakfast was great and the staff was wonderful. There were a few concerns about why I couldn't give a perfect score. My biggest problem was the bathroom ventilation, in that we couldn't shower without turning the entire room into a sauna, so we had to keep the window open which is super fun in February. Also, the beds are very firm in a stiff board, no give sort of way. It made sleeping incredibly difficult. Other than that, everything else was great. If we ever come back to Hannibal, we will probably stay here.
I was in Hannibal for 3 nights for a training. I was looking forward to staying at a hotel for peace and quiet as I was staying by myself. There were way too many annoyances for me to mark this as a great weekend. There Is minimal parking often resulting in parking in an alley (not the best with no lights and being alone) or across the street. My first impression of the building was that it appeared neat and clean; however, when you took a second look it was rundown. The check-in staff was very nice and friendly. I noticed the pool located in the lobby and didn't think anything of it at first. I opened the door (which was the farthest room away from lobby next to exterior door) and there was a noticeable odor and heat with a temp set at 76 but i was too tired to care. The room looked decent; however, if you looked closer, there was what appeared to be water stained wallpaper, Cracks along ceiling and walls, and other areas needing attention. Furniture was showing wear. The bathroom was small and the toilet actually rocked when you sat on it. Breakfast was an experience in blandness and lack. There was no staff taking care of the area. Items were in low supply and people were left to their own devices. I often helped other residents and I don't even work there. Walls are thin as I slept with tv on to drown out the neighbor's snores. Second and third night I couldn't even attempt to study with the outrageous echos of 20 plus kids screaming-chanting-yelling in the pool often clear past 10pm. It was like sleeping in a gymnasium at a championship game. I recognize other residents hold no bearing on the hotel however enforcing quiet time at the said time was in their control and just having a pool in an open area that echoed throughout the halls is a terrible design. I come back for more training and I will be staying else where. Do not stay if traveling alone, looking for a peaceful stay, expecting a decent breakfast, and an easy, safe, and accessible parking lot. I paid $89 for three nights and felt I overpaid. I'd rather pay three times the amount for one safe and peaceful stay. Note to self: no hotels with indoor pool in an open area. Moving rooms isn't even an option.
I stopped by Hannibal for a couple of days, and remembered this hotel as one I'd stayed at before. They gave me a nice, basic room directly overlooking the Mark Twain Diner and the river. I then found that the room had windows that fully open, which I love, even in a Missouri January! The only problem is that the train tracks are just past the diner, and the trains blare their horns all night long, and they are LOUD! So I ended up having to close the windows anyway (and the windows being closed made a huge difference in the loudness of the trains). Also, their pool is a little bit strange in that it's located basically in the lobby of the hotel, with all of the rooms around its perimeter, so the smell of chlorine was noticeable, although not overpowering (I don't know if I'd feel the same way if I was the desk worker working just a few feet away eight hours a day, though :-). The room was clean, as was the hotel in general. I would stay again, especially knowing that their windows open.
We enjoyed our view of the river even though it was quite foggy. The room was huge and the beds were comfortable. The parking lot is tight but the restaurant across the street was very convenient for late night eating. Trains ran off and on during the night which could be disturbing but we enjoyed the sounds.
We love staying here, the rooms are always clean and the staff is friendly. The pool was warm, so you could get right in and swim. We always have a great view of the Mississippi river. And Hannibal is a great town.
The layout of the hotel is perfect for a large group. The rooms are organized around the indoor pool and large socializing area so everyone feels like they are close together even on different floors. Kids enjoyed the pool and the adults could watch from a distance!
Although a bit dated, thd Best Western Hannibal was very clean and in a great location, just a block away from the Main St shops. Friendly staff too. The pool right in the lobby was a bit unusual, but would be lots of fun for kids, and easy for parents to supervise.
The Best Western hotel in Hannibal, MO was conveniently located in the old town area of Hannibal. We were in walking distance from all the downtown historic sites, shopping and eating and drinking. The hotel breakfast was great, as is in all Best Western hotels. The indoor pool was warm, better than most pools in the winter.
We spent one night. It was in a great location . You could walk all around the historic area of Hannibal and right across from the Mark Twain Dinette. Building could use an update. It looks pretty dated and needs refreshed. Our room had a little peeling wallpaper and dingy ceiling. However overall it appeared to be clean and the bed was comfortable. Breakfast had lots of choices. Food was barely warm but the restocked and that batch was a little warmer.
The hotel is the perfect location to use as a base to explore Hannibal from. Its an easy walk to all the attractions and just 2 blocks front city center. The staff was excellent, its comforatable and quiet.
This hotel is located perfectly for tourists. It has clean rooms, a modern feel, and a very friendly and helpful staff. We will choose it again on our next visit. They go out of their way to make you feel welcome.
We have come to depend on Best Western locations during our travels and this one didn't disappoint. We were just traveling through so we didn't see any of the Hannibal sights. The room was clean and comfortable. The bed was a little firmer than we like but that is just our preference. We were in the main building with the indoor pool right outside our door. I thought it might be a problem because we could hear playing and splashing but the pool closes at 9:00 and and promptly at 9:05, the noise ceased. After that it was a quiet night. There is a local restaurant that will deliver food right to the room. We had already eaten when we arrived but you may want to ask for a menu if you don't want to go back out. We didn't see the river from our room but I noticed from other reviewers you can ask for a river view room. Check in and out was easy. Maybe next time we are traveling through, we can explore the neat little town.
The name says on the river. That must have been during the 100 year flood cause the building is on 3rd street, 3 streets uphill from the river. View from the room was great. Mari at front desk is a hoot. Just a great personality and very helpful. She makes you feel like family. Interesting architecture. Elevator in middle of building. Rooms surround an open atrium like experience. On one side of the elevator is the pool and on the other side is the lobby open area adjacent to the breakfast area. It's like a giant indoor pool with rooms surrounding the pool on 3 levels. Our room looked out on the river. Just a nice surprise and excellent breakfast.
The best hotel I've stayed in in years. Very clean and the teams working there were so friendly! The manual in the room contained everything we needed to know about the hotel and surrounding area. I will stay there again! Thank you!
Nice clean updated hotel in a great location for all of Hannibal's downtown activities. Easy to walk to all of the shops and attractions available in Hannibals downtown area and just a short drive to anything else in Hannibal you would want to do.
We were in Hannibal for an event at Hannibal Lagrange University and chose this property for the river view. They put is in the newer building and we had a great river view. The front desk staff was friendly and on top of details. The room was super clean and the property was fairly quiet. The main building had a lot of families with kids because of the indoor pool. This is a standard hotel, the walls are a little thin, but we always travel with earplugs (if you travel at all, earplugs are a must). The locations was perfect for exploring the Mark Twain sites. We visited the Mark Twain brewery and the food and beer were very good. Overall, would definitely stay here again.
Excellent location close to historic downtown. Friendly staff. Rented two rooms for weekend. The hotel consists of two buildings. Our rooms were located in the old section with pool. Room was dusty, bathroom smelled, no glasses on bathroom sink, no hand lotions, horrible internet, and below average breakfast. However, we did not complain to staff. I do not recommend staying at this hotel; at least not in older section.
This hotel is located at the edge of town, which almost everything is within walking distance from the hotel, but it is located in town, though. Very clean hotel. Parking is a little rough, as we had to park at the annex of the hotel, across the street. No huge deal, though. Breakfast was better than at most hotels, Don't know if we will be this way ever again, but we would definitely stay here. didn't get to use the pool, but looked very nice.
This hotel was quite nice and the rooms were extra spacious and nicely decorated. I was impressed by the cleanliness as well. You are within walking distance of just about anything you'd like to do downtown in the Historic District. I will be back. :)
We were in Hannibal for our nieces wedding. We have stayed at least 3 times at this hotel and have not been disappointed. Beds were extremely comfortable. Was clean and the staff has always been very courteous and helpful. It is right downtown and steps from shopping and food. We will stay here again when we are in Hannibal.
We took our Granddaughter, she is a big fan of Samuel Clemens and all his stories. The rooms are nice, clean, easy to get to, it had a pool we didn't use, were too busy sightseeing. The staff were very helpful, nice, gave us many places to go visit, the town people were very helpful also.
this room had a jacuzzi in it, we injoyed it very much, it is close to every thing if you can walk. parking was a challange after dark (we did the haunted tour) that was interesting. pool looked good it was indoor. we got up to late to take advantage of breakfast
Excellent stay. Very friendly front desk clerks . Close to shops. Will definitely stay again . Bed very comfortable. Breakfast was very good. Will definitely recommend to friends and family. Great location
This BW is located right in the heart of historic Hannibal, MO. Within walking distance to most of the attractions. The hotel was very clean and check-in was a breeze. Staff was very helpful. Room was great! We were in the Annex building. Join their rewards program and start accruing points!
While this hotel is in a great location, the service received was horrible. Our son forgot an item in the room. We reported it to the hotel by phone call and by stopping back by before we left town. The front desk refused to check the room, said that if it had not been found by housekeeping, then too bad. New people had checked in and they would not call the room to ask and told our son he was rude to think that he could go knock on the door and ask for them to check for the item. We reported this on the Best Western survey and the canned email response said that we had not reported our problem to the front desk and that it is the guest's problem if they leave something in the room (and we agree, it is our responsibility if we forget something) but to outright lie and say we had not reported the problem. That is ridiculous. We LOVE the Best Western brand, but this one misses the mark BIG time.
We chose this based on Trip Advisor reviews and everyone was right. Easy walking distance to all the Sam Clemens - Mark Twain sites. The staff was very helpful and friendly. The room was clean and very comfortable.
Historic Downtown Hannibal is an interesting, laid-back place to spend a couple of days if you're interested in the life and works of Samuel Clemens. Best Western on the River is a solid hotel choice for the visit. The hotel is conveniently located for most of the sights and a nice selection of restaurants and shops. The hotel has an indoor pool for the kids, but my room was quiet throughout my stay. My room was spotless and the bed was very comfortable. There was a decent selection of TV channels also. I had a non-refundable reservation through Priceline. Due to some personal issues, I had to cancel. Priceline didn't want to give me a refund, but the hotel talked to Priceline for me and approved the refund. Great Service by Mary! After my issues were resolved a few days later, I re-booked and made my trip. There were a couple of things that made me rate a 4 vs a 5. First, the internet in my room was very spotty. It would disconnect randomly, which was frustrating. Second, the breakfast wasn't very good. The eggs were just OK, and the sausage was very dry. Overall, I would recommend this hotel, and I would stay here again.
The location is good being downtown. You can walk to everything that there is to see without having to drive alot. There is a good place to eat just across the street from the hotel. The room was fairly clean but could of been better. Had coffee stains on end tables by the bed. The chair in the room had stains all over it that we didn't even try to sit in it. Two of the lights the bulbs were burnt out, which left the room kind of dark. The eggs were over cooked and then put into the warming table made them turn into rubber not eggs. Room we had did have a good veiw of the downtown and river. If they redo the hotel and inprove the breakfast they could get a 5 rating.
I stay at this Best Western Riverfront hotel each time I visit Hannibal. I get a room with a view of the Mississippi river and great breakfast every morning. They're always friendly. It is just two blocks from the river and right next to the shopping district.
Check in staff were extremely helpful and very friendly, even though my autistic daughter was being a handful. We were right smack in the heart of the historic district, with Mark Twain's home just a hundred feet from the front door of the hotel!
Showed up at the hotel and they couldn't find our reservation. Nevertheless, they found us a room. The room we got was right next to the back door going into the parking lot. It was a little noisy at times with people coming in and out. The door to our room didn't close automatically. A couple of times we started out and noticed that we were leaving the door standing open. The interior of the hotel and our room was very dated. But, the room was clean and the shower was the best shower pressure I've had in awhile. There was also a lack of electrical outlets. Had to move the coffee maker from the table where there were no available outlets to a bedside table to be able to make coffee. This hotel is in a convenient location to all the downtown sites and the landing where the Mark Twain cruise is.
It has too many rooms and not enough parking space, in two different buildings. It was labor day steampunk weekend and was sold out. It is ugly in appearance, and is worn and needs a makeover. Staff was great. Very nice people. The location is good to explore downtown Hannibal. The typical hotel breakfast featured the worst scrambled eggs I have ever tasted. I don't know how they could make them taste this bad.
We came for the Steampunk Festival at the Mark Twain historic district, and could see it from our room, easy walking distance. Very comfy beds and good hot breakfast in the morning. We will stay here again next time.
The location of the hotel is quite convenient to all of the Hannibal attractions—all within easy walking distance. Its room prices are fair. Hotel could use some refurbishing. Breakfast was just ok, but was free. Personnel were quite friendly and helpful.
the hotel is right in town, within walking of everything. the hotel pool hours are not good 9am to 9pm, should be open longer, the hot tub has no high speed jets and it was like bath water, with lots of foam, you could not see the bottom.
Nice & clean hotel. Nice view of the river and within walking distance to downtown. Room was very humid and damp, but comfortable. Did notice you can hear everything outside and from the main part of the hotel. They have quiet time at 10:00 p.m. and it was enforced! Breakfast was good. Would stay here again.
This property has a convenient location within walking distance of downtown sights and sites for which one is attracted to visit Hannibal. There are two buildings, the main one having the river view. Motorcycle parking is available, and suggested, at the front door of the main building The staff is pleasant and efficient. We had a third floor river view room that we found to be very nice, clean and comfortable. There was plenty of hot water and the sink and shower drains worked properly--- no clogging, no ankle deep water! Breakfast was very good with a variety of hot and cold offerings and the breakfast area was much larger than in many other hotels we've stayed. The rooms in the main building open onto the lounge and pool areas, but pool hours end at 10PM so that noise from that area is not a concern. Restaurants, museums, shops and river front all within walking distance provided a very pleasant couple of days for us. To sum up: nice room, clean, good price, attentive staff, plenty of hot water, ample breakfast all combine to make this a recommended place to visit.
Loved our room! Clean and quiet. Was great to be close to everything happening in the historic district downtown. I did feel like the lobby seemed too sterile. Nothing on the walls, not even nice wallpaper. Was a little too minimalistic for me!
My experience here was awful. My room key wouldn't work, even after being reset at the front desk. Each time, I had to ride the slow elevator down to the main floor and talk to the desk clerk. The door had a metal plate to cover a crack from where the door had been forced open previously. Even the front desk clerk had to try several times. I suggested to the clerk that another room would be nice as he tried to open the door. He had to hold down the handle and kick the bottom area of the door at the same time to get it to open. I was afraid if I left my room I wouldn't be able to get back in, so I stayed in there the rest of the night. It wasn't even the correct type of room I had booked. When I brought this to his attention I was told that I had been 'upgraded' from a one queen bed to a double bed room. The floor had some type of brown gunk spot between the beds. The room smelled like a decaying salad (thankfully I travel with a small can of Lysol spray). I moved the stuffed chair in front of the door as added safety (though I doubt anyone would have been able to get in) and there were two small, oval white pills on the floor!! Glad I wasn't traveling with a small child or dog! Wallpaper was peeling and bubbled in a few corners. I took some pictures to show the desk clerk in the morning at check out. I didn't want to interact with the one on duty anymore. I was so frustrated and it was getting late so I decided to try and get some sleep. Ha ha! If you like the sound of trains whistling loudly throughout the night, then this location is the place to stay, after all it's located a few blocks from the Mississippi River, where train tracks are alongside. (I hadn't thought that through before booking.) I wish I would have put my foot down and demanded a refund and drove to another hotel chain along Hwy 36. I got up early and decided to skip going to the breakfast area and to just proceed with checking out and returning my room key. I told the clerk of my disappointment and showed her the pictures. She asked for my card and was processing a refund transaction. I didn't know how much, she didn't say, so I assumed for the amount of my stay. Nope! It was a refund of $21.38. At least I got that back. I was exhausted and just wanted to get on with my day so I left peacefully. I filled out the hotel email survey about my stay a few days later and received a generic "We apologize that you didn't like your stay" Best Western form letter email reply.
This was my 3rd stay in 6 years. The staff is so welcoming and friendly. The hotel is clean, comfy, and walkable to all of the Hannibal attractions. The complimentary breakfast is tasty with a wide variety of options. I look forward to returning again next year.
Great location close to the river restaurant's and attractions, clean and up-to-date. The staff was very friendly and helpful exclamation point. Breakfast was ok Nice pools hot tub and workout room....
Well-located in Hannibal, within walking distance of shops and restaurants, Not really "on the river," but we could see it from our room. Interesting and unusual layout, with indoor pool basically in lobby. There is a jacuzzi, too, as well as an outdoor pool. Room was clean and quiet. good A/C. Had a big, cold fridge. Included breakfast was typical free hotel breakfast, with a waffle maker. I would stay here again if I was in Hannibal due to location and value.
Such a delight to find this hotel in downtown Hannibal. Clean, cozy and reasonably priced. The staff is friendly and accommodating...and the beds wonderfully comfy. Truly steps away from all things Mark Twain...really enjoyed our time there.
Took a quick trip to Hannibal. Selected this hotel because it had indoor and outdoor pools and it was BW. The hotel was nice and everyone was very friendly. The breakfast had some issues but there was a good selection of items to choose from. Our room was nice and the beds were clean and comfortable. We would definitely stay here again.
We found the staff to be very friendly and helpful. Mari was great in sorting out our reservation and Tony did a nice job providing us breakfast. Our room was spacious, clean and located in the new building. This hotel is not on the river but about two to three blocks off the river. We could see the Mississippi River from our room window. You have to cross a busy highway to get to the downtown area. And there does not appear to be a crosswalk. They should have a crosswalk with flashing lights. The Mark Twain house and museum is just a block away. Breakfast was just so so. Not much healthy fare. Did not get fresh fruit. And they provided us with disposable plates and plastic utensils which all create unnecessary trash. Would we stay here again? Yes. And I would bring my own fresh fruit.
Terrific location, and both indoor and outdoor pools. Excellent A/C too, and very quiet even in rooms near the pool. My wife loved the outdoor pool, though it would be even better if open earlier in the morning. Recommended.
This is a nice updated hotel near the downtown area. It is close the the shops and museums. You can see the river from the hotel. The hot breakfast was good. It is an overall nice place to stay. The indoor pool and hot tub are centrally located and easily accessible.
Their are a lot of noisy kids in the lobby or pool. There is a strong chlorine smell in the lobby and the room from the pool in the lobby. The check in was good and the attendants were friendly. The motel is nonsmoking but our room smells a little smoky. It is moderately clean. I don't think I will stay here on the return trip.
manager was rude and did nothing to make situation better, she lied and refused to answer questions. She is unapproachable, and refused to provide name of people to talk to to file complaint. Room, food, and other items were acceptable because we have stayed at this location numerious times
Room was clean. Staff friendly. We were in the newer section on the south side in front of the pool. The pool was great except for some local visitors (not from the hotel). The water temp was perfect to cool off in the July heat. The pool was clean.
Standard rooms, clean but very humid. AC was cold enough, just very humid. All rooms open into a central courtyard that is divided into two spaces by the center walkway/elevator column. One side has an indoor pool and hot tub, the other an open seating area adjacent to the breakfast room. Rooms were clean, beds were comfortable and bathroom was adequate. This is not a 5star hotel but it didn't cost like in either. Having said that I did not think any hotel we looked at in Hannibal was inexpensive for what they offered. Big plus is location to the tourist sites associated with Mark Twain, just across the street. We easily walked to Main Street for the sites and to eat. Am breakfast was standard and included. If doing the sites again would stay, I assume the humidity was because it couldn't keep up with the July heat.
We were delighted with this comfortable, clean room. And do request a room with a river view! The service team was very accommodating. The price very reasonable. The location of the property is fantastic for taking advantage of this delightful, historic town and all things Mark Twain. Hannibal was my Midwest trip Gem because of our stay, great meal at LaBinnah Bistro, Rockcliff Mansion tour and all things Mark Twain! The Hotel is accessible for mobility impaired as most chains are. The breakfast was satisfactory and I'm sure a good value for families. I would love to visit Hannibal again and will return to the Best Western.
We only stayed 1 night. We got in 9pm. We quickly got on our swim suits and walked over to the main building only to be told the pool closed at 9pm. We were so disappointed. Every hotel we have stayed at in the pass 20 years the pools have closed at 10 or 11pm. This is the 1st time one has closed so early. As seniors we swim and use hot tubs to relieve our muscles after a long day of touring. This helps us relax and sleep better. Other that the pool closing that early the hotel itself is quite nice. If you don't plan on using a pool this is a nice hotel to use.
Don't let the name fool you, it's not on the river! It would be a 5 star if it was! Great staff. Very clean room. Room 130 had 2 queen beds, walk in shower. Only problem here was the breakfast. The eggs and gravy had a plastic taste and was inedible! Very unusual for a BW! Why has BW gone to refrigerators with no freezer? Not good for travelers with coolers and freezer packs! Internet worked good.
It's a very good hotel with one major flaw. There's never hot water for the tub in the new building. Have to get hot water out of the sink and dump in the tub. Otherwise it's in a very good location, and very good place to stay!
We were so grateful to pull into town and find a room with two king beds at the Best Western on the River. The front desk clerk was so helpful. It was a perfect location for exploring downtown historic Hannibal the next morning.
Nice River Room...you are across the street from the pool.( A side street divides the hotel).The River is across the street. Two king beds are super comfortable. Looks like they remodel this section..close to downtown..nice resturant in the area.
We had a great stay here. Best night's sleep in a week with real A/C. Helpful and friendly staff. The convenience to all the downtown sites: museums, food, shopping etc were the reasons we chose this hotel and it didn't disappoint! We'll stay here again.
Great place, excellant location, staff is attentive. Breakfast was very good, close to all the historical aspects. Clean and modern. Secure. Family friendly. Easy to get to off of Interstate 72. All around a great experiance.
I probably wouldn't stay here again. I have family in Hannibal but since there was 5 of us, opted for a hotel. Chose this one for it's proximity to downtown. It was not as clean as I would like. Very hot and humid outside your room as the pool was open to the building, not a separate space.
Every effort has been made to take an outdated property and make it more viable. There was a nice larger flat screen TV along with a frig, microwave, iron and ironing board in the room. I was glad to see the safety handle in the bathroom to help get in and out of the tub. The room was exceptionally clean. It would have been nice to see the furniture updated but the bedding was first class. The pool and hot tub are really nice but their placement in the middle of the rather small hotel made for a bit of a noise problem. The free breakfast was very good but the choice was somewhat limited. There was an obvious lack of fresh fruit. I stayed there on a holiday weekend and the price for the room was high to the point of being in competition with 4 or 5 star rated hotels but I am not sure what the pricing would be on a non-holiday stay. Over-all I would definitely recommend this hotel to others and it's location puts you right in the heart of "Tom Sawyer/Huck Finn" heaven.
I was looking forward to staying here after the reviews; however, this was not the case. The hotel is in a good location for seeing the downtown sites and the river; however, it has minimal parking at the main building with the majority of the parking in the lot next door and it was very steep. Our first impression of the building was that it appeared neat and clean; however, when you took a second look it was rundown. The check-in staff was very nice and friendly. I wish I could say the same for the day staff. Our room was on the 2nd floor mid way down the hall. We opened the door and there was a noticeable odor, but we were too tired to care. The room looked decent; however, if you looked closer, there was what appeared to be water stained wallpaper, dirty window sills, and other areas needing attention. Furniture was showing wear. The bathroom was small and the toilet actually rocked when you sat on it. Both sides of the toilet had large patches of blue tape on it. The last straw to our room experience was when we had a cockroach crawl across the desk while we were sitting there. We caught it and took it downstairs the next morning (as it was late when this happened) and the desk clerk's response was "Oh, what room are you in?" No apologies or anything. Breakfast was an experience in blandness and lack. There was no staff taking care of the area. It appears that most of the staff was hanging out at the front desk chatting. Items were in low supply and people were left to their own devices. People mentioned fresh cookies and coffee; however, there were none when we were there. We have generally had good experiences with Best Westerns, but this was beyond bad and not worthy of the name.
Friendly service. Grea amenites. I have to come to area about once a month, I don't normally get a hotel, but when I do this is my first thought and choice. Sometimes It's more than I can afford, but that's not their fault. When I can afford the stay, I stay here.
This is the only "chain" hotel located within walking distance of the historic section of Hannibal. We paid $140.00 for this hotel and do not feel the quality of the hotel was adequate enough to warrant this rate, but for location. The fitness center in the annex contained 3 TV's but only had one remote control to operate those three hotels. The treadmill machines did not contain instructions as to how to operated them. This critique may sound petty, but when paying a premium price for the room we expect more. Now for the positive things this hotel offered. The staff was very helpful and accommodating. The breakfasts' served contained a large variety of food items and are open from 6:30-9:30 daily. The rooms were clean and as stated before, the motel is located within walking distance of the historic old town of Hannibal.
3 floors of Large rooms surrounding a swimming pool/hot tub situated in the center of the building. Nice lobby. Fresh cookies for the guests. Friendly welcome and hotel is within walking distance of main attractions. There is an elevator. Rooms are large but could use better lighting. Bathroom seems slightly small. Maybe that's because the door just barely clears the toilet. Beds are good and linens are nice. Fridge and microwave included.
Everything about this hotel exceeded our expectations. Great staff, clean and well appointed rooms, great pool and hot tub, downtown location near the river with a definite authentic old river town feel to it. I could not find one thing about this property that I would not recommend to fellow travelers.
A clean, quiet room made for a pleasant stay. PARKING TIP: park in the left lot as you are facing the front of the building. This is the bigger lot. If you park in the small lot you will need to walk up hill with your suitcases.
The desk people and other employees are super nice and helpful.The place is a just little dated but that is outshined by the cleanliness and good location. And the price seemed reasonable. We stayed on a weekday in April. We will stay again.
The view I had from my room was wonderful on the 3rd floor (top floor) facing the River. The room was great, wifi worked and free breakfast was very good. There were trains going by all night but that is not the hotels problem.
The minute you walk in the door it smells like the YMCA because there is an indoor pool in the middle of the lobby! So the first thing you smell is Chlorine and humidity. The pool is surrounded by all of the rooms so if you choose to swim you will not have much privacy. The rooms are very clean and spacious with up-to-date TVs Internet etc. However the rooms are a bit worn. The cushions on the sofa in front of the television were very beat up and the dresser that the TV stood on it was quite scratched up but otherwise the room was very sufficient.
Nice hotel but you are smacked in the face with chlorine due to the indoor pool and hot tub. Room was extremely clean and smelled great. The hot tub had no power to the jets as most were broken. The pool and hot tub close at 9:00PM which was fine seeing our room faced it. Breakfast room was very clean.
Have stayed here before and will stay here again. We are always treated like they truly want us here and we are special to them. I feel Hannibal MO is America's best kept secret and the clerks, especially Mari, make our visits here that much more enjoyable.
Stayed here in our way back up north from Florida. After driving 13.5 hours we decided to stop in Hannibal. Seemed like kind of a sketchy area but, we though we'd Chance it. It's an older building but our room was clean and the gal at the front desk was helpful. Not much for restaurants near by, but there was a brewpub within a couple blocks. All in all it was an ok stay for a reasonable price.
From the moment I entered to check in I felt welcome and appreciated. I was greeted with a smile and the attitude that they were happy to see me and glad I was there. Would have loved to use the indoor pool but it was already covered along with the hot tub. Breakfast was great and surprisingly well made. I would have given them 5 Stars but having to park on the street because of no parking loses them a "star". I would definitely stay here again.
We had lots of issues with this stay, given a room with People already in it. Kids over running the pool, 4 days of breakfast meals all identical. Plumbing went out in the tub on last day (no water). No apologies!!
this hotel is in historic Hannibal Missouri, not too far from the Mississippi river. the lobby is very nice, the front desk personnel quite friendly and the room was very clean with a comfortable bed. the bathroom was a bit small. I wish there was better lighting in the room.
It's a great hotel! The layout is a bit strange with the pool being almost in the centre of the building but strange in a good way in my opinion. It's different. It's not exactly a modern hotel but it's full of character. I loved my stay and i would return and recommend it. It's clean, quiet and it's in prime location.
We have stayed here in the past and been very satisfied. This hotel is definitely an excellent value. Courteous and friendly staff. Excellent location right by the river and shopping. We will definitely stay here in the future.
Fabulous experience...great rate, plesant staff, great breakfast. Location was not far off the highway. If you wanted a quick place to eat there was a restaurant across the street. Parking was a little tight.
I am so amazed with everyone that works here. They are friendly and so accommodating making sure that every guest has the best experience. I would highly recommend this hotel not only for it amenities but also because of the location walking distance to the beautiful downtown area.
The location just by the entrance into town and overlooking the River invites to estay at this hotel. It is as comfortable as can be expected of the chain. The rooms are spacious and clean and breakfast is good and plentiful. Coffee is available all day and parking and wi.fi are free. All amenities of Hannibal are within an easy stroll and hotel personnel were kind to provide information. Having the pool indoor by the main lobby and the rooms around it could be problem when kids are visiting during the busy tourist season.
Nice clean hotel walking distance to many Hanibal attractions and restaurants. Breakfast is included and was much more than the usual cereal and bagels. Front desk staff was very helpful and made great dinner suggestions. The town is fun and should not be missed!
Our room never went below 75, shut it off, turned on the air and nothing worked. Told the front desk and all he said was next time just shut it off. Was very dissatisfied with the response. Overall the place was really nice.
My Experience @ Best Western on the River in Hannibal, Missouri was excellent. I recommend this hotel to anyone passing through Hannibal, Missouri. The staff is great! All are helpful and friendly. Location is great for a 2 minute walk to the mighty Mississippi River.
First of all, the room and the overall facility was very clean. Second, it is located within walking distance of most of the interesting attractions in Hannibal. Third, the employees we encountered during the stay could not have been nicer. Overall, had a great feel, reminiscent of the places we stayed at when I was a kid in the 70's. Hannibal is a pretty cool town and this is the place to stay.
We arrived and checked in quickly. Desk staff was very helpful with dinner suggestions. The nearby area is very accessible on foot. The facilities were clean, well-maintained, comfortable, and quiet. This is a good place to stay.
Great property, walking distance to many great shops and the river. very nice staff. Outside facade isi dated, but rooms are modern, clean and comfortable. Front desk staff very detailed. Breakfast was just above par, with scrambled eggs, bisquit and gravy, bacon, good bread selection and pancakes or waffles on site.
We enjoyed staying here. It is very close to the old downtown. Or is a short walk to the Mark Twain Brewpub. It is also close to downtown shopping, bars and restaurants. Good breakfast in the hotel. The desk clerks are very friendly and helpful. We will definitely stay here again.
Sky and parking lot fill most of the picture. But there is a sliver of the river in there. Hotel was fairly quiet even though there is a very busy road outside your window. Lastly the pool is indoors in the middle of the building making it rather warm inside. Food was GREAT, service was GREAT, room was above average and clean
Beautiful big hotel one block from downtown Hannibal but it overlooks the river. Perfect walking distance for many sites and attractions. Inside and outside pool and kinda a New Orleans feel the way it is set up.
This hotel was located within walking distance of restaurants and shops. The hotel staff was friendly and helpful. I was amazed at how quiet the room was as I could not hear the guests next door, closing doors nor outside noise. The guest gathering area near the lobby was very large and open and well furnished. We were pleased with the breakfast and extra room gave guests plenty of seating options for breakfast.
The entire staff was incredible from check in to check out. The location of the hotel was great for us. We walked to almost everything we wanted to see and do in Hannibal. There were a couple occasions we drove to a places that were a farther than we wanted to walk. But getting around the area wasn't difficult because it was only a few miles and my niece was in the back seat with her Google maps app giving my sister turn by turn driving instructions.We had a 3rd floor room which gives you the option of using an outer door to access more parking and a small balcony which gives you a view of the Mississippi River. The weather was almost perfect while we were there. Sitting on the small balcony in the evening was a joy.Since the entire hotel is non-smoking, you can sit on the small balcony, enjoy the view and have a smoke. First thing in the morning you will have the sun directly in you face.The only problem we had was with the door to our room. It stuck. We had problems getting in and out. I spoke to the desk clerk about it and as we were going to do some sightseeing, she had some one work on the door while we were out. It did not totally alleviate the problem but it was better.
Our group was in a separate building from the main building so it was quiet, except for the trains early on and the riverboat horn, but stopped in late pm. the staff was NOT accommodating and did not answer questions very well. Of course they had 2 other buses of teenage football players in their building, so maybe that was part of their problem.
Pool hours are not good. Closing at 9:00pm is too early to accomodate families. Other area hotels had pool hours until 11:00 pm. My family staying at other hotels, called this one the "Retirement Hotel" with its strict pool closing and quiet time signs posted everywhere. Will certainly stay at other hotels with better pool hours for families.
We arrived late on a Friday night to the main hotel. The desk staff were very nice and gave directions to the annex. Had to use a key to get in. Yay for good security. Our room is on first floor. Very big and very clean. Noise level from other guests minimal unless they slam there door. Jeffy at main hotel informative about area and surrounding cities. Great place.
This hotel is clean. The beds are comfortable. The staff is friendly. I would definitely stay at this hotel again. It's within walking distance to most of the attractions. So I basically parked my car and walk to everything but the caves in Hannibal! It was wonderful!
Even with it being a older hotel the staff was exceptional and professional. The room was extremely clean and very comfortable, with an indoor pool and hot tub. It was obvious the hotel had done updates in the last few years. It was easy to get to off the highways and close to downtown area.
This motel is just a couple of blocks from the river. Right downtown Hannibal so close to restaurants and the river walk. Room was excellent and staff very helpful. Only possible problem is the limited size of the parking lot. And no room to expand. Small indoor pool.
We came to Hannibal for the Annual Big River Stealpunk Festival on Labor Day weekend. This was our second stay at this property. Room was comfrotable and pleasant (although at least one or two brighter lamps would be helpful in the rooms on the backside, 1st floor as there is no natural light). Staff was pleasant, accommodating and helpful - and it was great to see them engaging in the spirit of the Big River Steampunk festival!
Outside is newer and more updated than the inside. "Non-smoking" hotel but has multiple smoking areas adjacent to building so it smells outside and smoke drifts in the windows - be careful which room you have! Still, would stay again. Best location of major hotels in Hannibal - convenient to river and all the attractions. Staff provided excellent service when I asked to modify my reservation.
Our previous stays were better than this one. Areas did not seem as clean as past stays. The pool area was not clean. Found a bandaid floating in the pool and hair barrettes around on the floor. Usually we did enjoy the pool, but not this time.
I had a group of 40 senior adults on a motor coach tour stay at the BW On the River in Hannibal, MO. We all stayed together in their newly built "annex" building. It was extremely nice and convenient. It has its own breakfast area and allowed all of us to stay close to each other rather than in two buildings. The property is clean and safe and one block from historic main street of Hannibal. I will always stay at this property when I am in Hannibal, personally or with my groups.
We visited Hannibal for a few days and had a great time. Finns, a local place to eat was fantastic. Loved the upstairs at the Brewery. The sightseeing tour on the Mississippi was very relaxing. Loved the lighthouse.
This is a very nice hotel that has been updated. Our king bed was very comfortable shower was excellent. Location is really good 4 Mark Twain interests. Two nice swimming pools. Room was clean and front desk staff very helpful.
My family including three teenagers, a Gramie, an aunt and a girlfriend stayed here in August. We asked and were given adjoining rooms. It was very nice to be able to get to each other's room without going into the Hall. The rooms were clean and the location was excellent to walk around. We walked to a pub at the recommendation of the desk staff and we were not disappointed. We walked around Hannibal and saw the famous Tom Sawyerr fence and their statute. We walked to a lighthouse and have ice cream and then had a short walk back to the hotel. Fine stay. There was a pool and breakfast. Parking was free. We enjoyed our time there.
Great stay. Loved the view of the Mississippi River from our window. Easy to walk to shops, river and other attractions. We always stay here when we visit Hannibal. Staff is always friendly and there breakfast is great. A large selection.
We met some friends in the Best Western Hotel. The hotel looked very nice and and newer. The Hotel does have a weird layout though. There is an indoor pool and Jacuzzi that all of the rooms look down on! It is weird and leads to an excessive amount of noise that comes up to the rooms.We asked and the employees told us that a remodel had just happened. We joined our friends as they had their continental breakfast. Which looked pretty good. I would stay here !
The view of River was beautiful...I gave the service rating low as my travel card was not properly applied to my room charge. The hotel itself is nice, the location is good, there are near by place to go eat, the outdoor pool was nice, I admit I enjoyed the place.
This Best Western is right int he middle of the town of Hannibal. It's easy to park your can once and walk all around town. Our room was spacious and clean. Great bathroom. Connecting rooms. Refrigerator in room. The pool was in the middle of the lobby - a bit strange and it created a weird smell in the lobby/attrium. The place needs an air change. Check in desk staff were very helpful. Breakfast was good.
This is our second stay at this BW. We have had great experiences both times. Clean rooms, staff is great and the location is great. We enjoy the fact that we can park the bike and walk to the river front and have dinner at the Mark Twain Brewey and enjoy great beers.
Right on the river, very nice view from the 3rd floor. Check in was a little slow but they finally got the job done. Traveling through on vacation and would stay at again if ever in the area. All in all the hotel was very nice.
We have stayed here several times and recommend this hotel for its friendly staff, favorable decor and nice accommodations. The interior courtyard appearance is charming and there are two pools, one inside and one outside. There is a nice breakfast in a good sized room. The parking lot is a little crowded and challenging, but this is probably mainly because the hotel is on a hill. Best of all you can walk to the historical area, the river boat dock, the brewery and the quaint downtown. Competing properties are several miles west on US36 making Best Western on The River a unique choice.
Great place to stay your a few steps away from the strip & river the room was clean bed was soft and very comfy. Parking one the other hand was very tight but they have 2 parking lots so u should be able to find a spot I'll stay here again that's for sure
Nice location, walking distance to downtown and several restaurants. Right near the Mississippi River. Be careful crossing the road in front of the hotel as there is no crosswalk and some drivers did not slow down for pedestrians.
I am so happy that I travel with a pillow! If not, my balled up sweatshirt would have been more comfortable..otherwise the hotel is in a great location and the desk person was fantastic! Perfect location for walking around town .
We stayed two nights as part of a Mississippi River road trip. The hotel is in convenient walking distance of most everything in Hannibal. The accomodations are comfortable and the breakfast is good. Our only complaint was that because the indoor pool is in the middle of the hotel is closes at 9pm and the humidity from it made everything in the surrounding rooms feel damp.
clean hotel a bit older but well kept up! great breakfast selection to choose from. indoor and outdoor pool was a nice touch although outdoor pool was a bit of a up hill walk. lol slight odor coming into the room at first. i think because it was so close to the pool. all in all a nice place to stay close to most attractions
Room was close to the pool and on the lower floor. The lobby had a ramp rather than stairs which was nice. Staff were very pleasant and helpful. Room was very clean and comfortable. Would definitely choose to stay here next time. Very close to the local attractions and walking distance to the river. The pool was wonderful!!. Warmer than most and central in the hotel. There was a coffee area that seemed very warm and inviting. The hot tub was also nice. Not too hot. Really loved this hotel.
Fantastic location in the heart of the historic district. You can walk to everything. Very clean and well managed. Excellent service and fast Wi-Fi. Nice indoor pool and a good continental breakfast. Definitely would return again.
Great place with kids. Walkable to the Main street. Reasonable prices We stayed on the main floor with joining rooms right off the pool. The kids loved it. The pool closes at 9 pm so you don't have to worry about late night noticed
We had a great stay--comfortable and fun--at the Best Western on the River. Our room was roomy and clean, we felt safe and enjoyed our stay there. Cookies in the lobby in the afternoons and we played games until late at night listening to kids whoops and hollers from the in-hotel pool. Very fun hotel.
The facility overall was average, nothing noteworthy either to the positive or negative. The hotel has the definitive, though not overpowering, smell of chlorine thanks to the small, indoor pool. The room was clean and a bit dated. However, we had an end room (#331) on the 3rd floor which overlooked downtown, the river, and even the Mark Twain Riverboat. Bottomline, for the price you're not going to do better and I'd stay there again!
We were on the last night of a 13 day trip and our planned lodging did not work out, so we looked at our planned route home and having been to Hannibal a few years ago knew there were multiple places to stay and it would only require another hour or so of driving and so we booked while traveling in that direction. Once we arrived we were quite pleased with this inn. Very friendly check-in, good location--we took a walk along the river and through town after we got settled--nice clean room, nice pool and exercise room, and a good breakfast to start the final push home the next day. If coming to Hannibal for the Mark Twain stuff (recommended) or perhaps using US 36 as an alternative to I-70 across Missouri (also recommended) we recommend you consider a stay here.
Comfortable, very clean; AC worked well. Breakfast options were good. Plenty of toiletries and towels provided in room. Loved that coffee was always available in area near breakfast room. Nice sized mini fridge in room.
On a long road trip, we stopped in Hannibal when we needed a rest for the night. We were pleasantly surprised by the town! Enjoyed the Mark Twain brewery, a live band playing downtown and cute ice cream shop. All within walking distance of the hotel. The nice woman at the front desk could sense our road weariness and gave us a few local tips to tire out our 3-year-old around town, and also offered us a nice room with a view of the river. We enjoyed the pool with our little one, which was nice and clean, and she loved the chocolate chip waffles in the morning. Thirty minutes after checking out, the hotel called to let us know they had found our teenage daughter's wallet in the room. We returned to get it, and while there wasn't much in it, all was there. We were all very appreciative. Would definitely recommend this hotel!
Nice place to stay. Within walking distance of the downtown area which is extremely convenient. Has an inside & outside pool also. Nice breakfast. Clean rooms. Weird setup as you walk into motel, inside pool is right there so you smell chlorine immediately.
Hotel has very limited parking, pool was pretty cool, hot tub was not enjoyable as water was bellow the jets, when I said something to the guy opening the pool(just before 9am) he said that he was not planning on filling it and it was fine with water below the jets. Also had a poolside room and between the people screaming pool and motorcycles parking outside our window it was very LOUD! Also had issues controlling temperature in the room so it was very warm in the room!!
Our tour bus group stayed at this Best Western in Hannibal. The location is very good and near the river. It's an older building but has been updated pretty well. The breakfast in the morning was just your basic free breakfast. All in all those on the tour thought it was a decent motel. A 3 for bigger cities but maybe a 4 for Hannibal.
This was our first stay at this Best Western. We stayed in the building across the street from the main building. Very pleasant. Our room was on the third floor. Room 334. The room was very clean. The bed was very comfortable. Their rooms are very big and they have two king sized beds in it. The view from the room is very nice. It over looks the Mississippi River. There are a couple of blocks between the hotel and river but it is still a nice view. The mornings buffet breakfast was really good. Scrambled, sausage, waffles, bread for toast, yogurts and juices. One morning they had hash browns and the next they had seasoned breakfast potatoes. Both were very good. Both pools are very clean. One is inside(main building) and the other is outside behind the building we stayed in. The front desk staff was really nice. I mistakenly packed the hairdryer from the bathroom and called as soon as we got home. Jeff was really nice and understood what I had done. He asked when we were coming back and I told him we definitely would be staying there again but not for some time. I told him I would send it back via UPS and he said that he appreciated the call and send it back when we get around to it. I would recommend this Best Western to anyone who asks,
I was here for the weekend. I have stayed here many times and keep coming back.you can walk to the river front and shops downtown. Plenty of places nearby to eat at. Nice Pool (1 inside & 1 outside) and hot tub. Staff are helpful and friendly. Quiet time starts about 9pm.
A great weekend at the Best western. I love to stay walking distance to the river & shops. They have a friendly staff & comfortable rooms. Nice sitting area to watch tv or enjoy a card game. Breakfast was good. Micro, tv & frig in room.
This worked out very well for us. Staff was very nice. They went out of their way to give us a river view. Breakfast was pretty good. fine. We would stay here again. Beds were comfortable. Clean. Great location. Easy parking. This is a fine place to stay in Hannibal.
We had a lovely stay at this hotel. The location is perfect and everything is in walking distance. The staff were very nice and the breakfast was fantastic. The hotel isn't necessarily a traditional layout, the pool is in centre of the hotel. I don't see that as a bad thing though, it just makes it more interesting. The hotel has character and it has a real friendly vibe to it. The hotel and room was very clean. If we ever go back to the lovely Hannibal, we would stay there again.
Very nice hotel. Friendly & efficient staff. Nice pool/hot tub.Afternoon coffee & cookies. Only thing not up to par was breakfast. Eggs & gravy for biscuits were hiot but all other bud feet items were lukewarm. Very limited amount & selection of yogurt & only type of pastry items were of cheese variety In
The exterior of the hotel is underwhelming. We stayed in the building across the street from the main building. We were a little worried at first but the room was updated, comfortable, and super clean. They even put cookies in the lobby in the evening.
We thoroughly enjoyed our stay at Best Western On The River for our Wedding Anniversary get-away. We came for the Mark Twain Days over Memorial weekend & the location of this hotel is PERFECT for walking to just about everything there is to see. The Staff were always available & friendly. Our room was quiet, big and clean. It's so refreshing to have everything in the room work and the full breakfast was varied and delicious. We will definitely be back!! Thanks to all the hardworking staff for a memorable, relaxing & fun place to stay!!!
Great staff. Rooms and whole hotel kept clean. Very accommodating. Free breakfast was really pretty good for a hotel. Has dedicated parking for motorcycles. My only issue was with the pool. It closed at 9pm. Other than that really nice property
Hotel was very accommodating. Adjusted our rooms to make it easier for us. Worked out great. The staff was extremely helpful and courteous. Loved having a little tore instead of vending machines. Having coffee available at all times was great.
Our room was big, king size bed and room to move around. The location was a block from the historic area of Hannibal. The staff was great. The parking was a little tight. They wouldn't let you take food out of the breakfast area. This normally wouldn't have been a big deal but it was Mothers Day and taking something to my wife would have been nice. I would take here again.
I would like to report a recent overcharge that I incurred during a business stay at the Best Western in Hannibal, MO. I work for a rather large engineering firm and I recently booked rooms at the Best Western for a business trip through our corporate booking agent (Uniglobe). I booked two rooms for two nights. Upon checking in I indicated that we would have to shorten our stay to 1 night, and relocated for the next night. The check in staff indicated this was fine and also indicated that they had an quick check out policy, whereby if I leave my email address on both check in slips there would be no need to stop by the front desk the next morning to check out. I opted to do this and the next morning we checked out. I did not receive an email with my receipts over the next couple days, so I called and requested receipts. I received receipts that reflected an early check out fee of $40.00 for one room, and a charge of two nights (rather than one) for the second room. I concluded that this was a mistake and attempted to contact the hotel manager numerous times to rectify the situation. I received one abrupt email back indicating that the rate was not for two nights and that my coworker had left the DND sign on her door upon check out and that was the justification for the extra day's charge. After many days of trying to call and talk with Jeff “the manager”, I finally did get ahold of him. I tried to explain to Jeff that we told the staff upon check in that both rooms would be checking out the next morning (both of which were on my credit card) and they had indicated that they understood. Jeff indicated the rates we booked were for multiple nights stay and not for one night, at which point I indicated that I had made the reservations through our corporate booking agent and if there was going to be a $40 fee assessed to me for changing my reservation, it should have been indicated to me upon check in. And this does not explain why the second room was assessed a second full night's charge, rather than a $40 fee, even if the DND sign was on the door. At this point Jeff became angry and told me I was wrong and he actually hung up the phone on me. In my 15 years of working in my position where I travel numerous times throughout the year and stay in many different hotels, I have never, ever experienced any staff at any hotel that was this completely rude and didn't seem to care at all about the customer's view point. And the indiscrepancies in the room charges - both of which were booked by me, under my name – makes me seriously wonder about the lack of organization, and legitimacy, of the management at this hotel. Honestly, this is borderline fraudulent activity perpetrated by the manager Jeff. I even had our corporate booker Uniglobe attempt to contact Jeff and rectify the situation. He also stonewalled them. Due to Jeff, and his handling of this situation, I personally will not be staying at one of your hotels again and would like this to be considered my formal complaint against Jeff and the Best Western in Hannibal, MO. And as the employee of one of the world's largest environmental consulting and engineering firms, I will be recommending to any coworker to avoid Best Western in the future. I will also be filing a complaint with the local Hannibal Chamber of Commerce.
I would like to report a recent overcharge that I incurred during a business stay at the Best Western in Hannibal, MO. I work for a rather large engineering firm and I recently booked rooms at the Best Western for a business trip through our corporate booking agent (Uniglobe). I booked two rooms for two nights. Upon checking in I indicated that we would have to shorten our stay to 1 night, and relocated for the next night. The check in staff indicated this was fine and also indicated that they had an quick check out policy, whereby if I leave my email address on both check in slips there would be no need to stop by the front desk the next morning to check out. I opted to do this and the next morning we checked out. I did not receive an email with my receipts over the next couple days, so I called and requested receipts. I received receipts that reflected an early check out fee of $40.00 for one room, and a charge of two nights (rather than one) for the second room. I concluded that this was a mistake and attempted to contact the hotel manager numerous times to rectify the situation. I received one abrupt email back indicating that the rate was not for two nights and that my coworker had left the DND sign on her door upon check out and that was the justification for the extra day's charge. After many days of trying to call and talk with Jeff “the manager”, I finally did get ahold of him. I tried to explain to Jeff that we told the staff upon check in that both rooms would be checking out the next morning (both of which were on my credit card) and they had indicated that they understood. Jeff indicated the rates we booked were for multiple nights stay and not for one night, at which point I indicated that I had made the reservations through our corporate booking agent and if there was going to be a $40 fee assessed to me for changing my reservation, it should have been indicated to me upon check in. And this does not explain why the second room was assessed a second full night's charge, rather than a $40 fee, even if the DND sign was on the door. At this point Jeff became angry and told me I was wrong and he actually hung up the phone on me. In my 15 years of working in my position where I travel numerous times throughout the year and stay in many different hotels, I have never, ever experienced any staff at any hotel that was this completely rude and didn't seem to care at all about the customer's view point. And the indiscrepancies in the room charges - both of which were booked by me, under my name – makes me seriously wonder about the lack of organization, and legitimacy, of the management at this hotel. Honestly, this is borderline fraudulent activity perpetrated by the manager Jeff. I even had our corporate booker Uniglobe attempt to contact Jeff and rectify the situation. He also stonewalled them. Due to Jeff, and his handling of this situation, I personally will not be staying at one of your hotels again and would like this to be considered my formal complaint against Jeff and the Best Western in Hannibal, MO. And as the employee of one of the world's largest environmental consulting and engineering firms, I will be recommending to any coworker to avoid Best Western in the future. I will also be filing a complaint with the local Hannibal Chamber of Commerce.
We stopped for the night on a cross-country trip. Had a very nice, clean room for the price charged. We enjoyed walking the nice downtown after dinner at the nearby brewpub. Breakfast was good, hot and filling.
Nice hotel located along the river. You can walk to everywhere downtown. Just ask for a room overlooking the river as the rooms on the other side get more noise from the inside. Front desk was always friendly
@I am in a wheelchair and am able to do transfers from the wheelchair to the toilet. However there were no grab bars by the toilet. I had nothing to hang unto when I did a transfer. My travel pRtner called the front desk to ask for another room but this was the only room available. The clerk gave my friend a stand that you put over the toilet but the stand was missing rubber tips. Needless to say tile and metal make a great slide. If I did not have my friend to help me I would not have been able to use the bathroom. Also the height of the bed was too high could not do a transfer so I slept in my wheelchair all night. Which made my legs swell up. When we checked out I complained to the clerk and he said that they let me use that stand but I told him it was an accident waiting to happen Did not get much response. We will never stay here again. If you are handicapped ask before you book about grab bars by the toilet and height of bed. You would think two issues would be a no brained but evidently common sense does not prevail.
Very nice place to stay. Very friendly staff and breakfast was just an added greatness!! Cleaning staff was spot on asking if we needed anything . Location was great for our weekend get away. I always recommend staying at the BW on the river!!
Our room was in major need of repair. The bathroom light fixture was severely crooked, the ceiling tiles were in need of replacement, and my daughter found a worm in her bed. The room seemed dirty and neglected. On the plus side, the front desk staff was pleasant at check-in and the breakfast was good.
Stayed here for the weekend for the GGG. It was a great stay. The hotel was quiet. We didn't use the pool, but the pool and hot tub were good sized. Breakfast was good. Our room was clean. Staff were helpful. The best part of this hotel was the location. We walked to everything. Looking forward to coming again next year.
We requested and received a river view room and felt welcomed. The windows desperately need a washing, inside and out, and it's almost time for a freshening rehab of the carpets and paint. Our king bed was comfy. Be prepared for lots of freight train toots, given the number of crossings that two different rail lines cross while going through town.
My experience with Best Western has always been positive and this visit was no different. Good staff-attentive. Booked a queen room and they gave us a double queen instead for same price! Nice pool and hot tub, free coffee and decent breakfast. Good diner right across the street. Room was clean! All the cool stuff downtown are all within a few blocks--great location if you are exploring Hannibal! The only downside is the parking behind the building needs some serious work but there is parking in other areas and some of the rooms(including ours) had no window to the outside. This isn't a 4 star hotel, nor does it claim to be, but it is what it is and you get your money worth!
Walking distance to the Mark Twain boyhood home and museums; one block from a great restaurant, the Mark Twain Brewing Company (we had a great lunch and a great dinner there); 100 yards from the Mississippi River; pleasant and attentive staff; very quiet room; spacious room. Would stay here again without question. Very reasonably priced.
Great location in a cute river town, views of the river. There's plenty to do in Hannibal for family or girls weekend. The hotel staff were friendly, the room was very clean. Typical but nice Best Western.
Stayed there one night on pleasure. Check-in was efficient. Parking was fine. Both of the two computers in the main lobby, a drafty area, were broken, and no one was around to fix them. Very disappointing. Hotel is built around a central pool, so there can be noise when there are children in the pool. When I went into the room, I found a large set of keys belonging to hotel staff on the window sill. Who knows how many rooms it would have opened? A bit careless of the staff. No body soap in the bathroom--was told to us facial soap because it is the same (but tiny). Breakfast was good. The price was reasonable. A VISITOR CENTER WAS NEXT DOOR. The average rating for this hotel at present is 4.5 circles; I consider it about 3.5.
Nice hotel. It was walking distance to downtown area. Plenty of options for breakfast. Easy to get to off of highway. Only downside is parking is limited close to hotel rooms unless you are there early. Will stay again.
The hotel is very convenient to everything. Will definitely be back. We enjoyed the hot tub and relaxing in the very large lobby!! The staff was friendly and helpful. The breakfast was great.We walked to the downtown shops and museums.
They staff was super friendly!!! The hotel is very nice and welcoming. The beds were comfortable and it was appreciated to have "quiet hours" designated in the hotel. The free breakfast in the morning was delicious and they had a great selection of food to chose from. I wish we could have stayed there longer than the one day we booked. I will definitely go back and stay there again.
We were able to walk in and get a room as it was a Wednesday. I read some of the reviews here prior to traveling but experienced none of the negatives. The room was clean and comfortable, services ample and the breakfast was good. The only minor thing I can think of is the parking lot was a little cramped for my extended cab pickup but doable if you take your time as the facility is built into the side of a hill. Would stay there again.
The reason I gave it a 3, train came by many times during night. Blew horn woke us many times. Also, breakfast was not very good. The room was neat and clean. Hotel had been recently renovated. When I called to confirm reservations, the gal on phone was very accommodating. We were traveling with another couple. She gave us ajoining rooms with a view of the river, very nice!
This place has great ratings, and is situated right downtown on the river in Hannibal. As such, it was an easy choice as a place to stay. So we did, and found it somewhat disappointing... check-in was slow, taking perhaps 12 minutes, with only 2 people in front of us in line. The room was OK, and was certainly quiet and clean. However, the tarp over the pool was unsightly AND probably represents a serious safety threat. The breakfast was particularly disappointing: the pastries were sealed in plastic, rather than fresh; the eggs were inedible (uniform yellow color... some pre-prepared or synthetic thing); etc., etc. So I am not sure where the great ratings come from! It was not BAD, but it also was absolutely nothing special.
We happened to stay on a night when the hotel was fully booked. We were placed in the 2nd building which was a nice change of pace for us. It had newly remodeled rooms that were clean and comfortable. The full hot breakfast was good with a lot of variety. Even though there was a wrestling and swimming meet that weekend, our room was quiet and we were able to get a peaceful sleep. This hotel is walking distance from historic downtown shops and restaurants and the Mark Twain Museum sites. It is two blocks from the river, but you can see it from some of the rooms. It is close to everything. Great place to stay.
The hotel was nice and in a great location for visiting all the sights in Hannibal - it's a one block walk to the Mark Twain museum and all the Tom Sawyer kitsch. Parking was a bit of a pain and breakfast was not run particularly well, but we'd go back if we were staying in the area again.
We've stayed here a couple times on the way thru town and have always been pleased with the accommodations . Great location and clean rooms. For a hotel breakfast the food was pretty darn good. The desk clerks were helpful. It ain't the Rotz but it's a nice enough place for a nice price.
If you are coming down from Iowa or up from Saint Louis, etc. the freeway will end and you will be forced to drive through Hannibal before the highway returns. We were intent on staying in Hannibal, so if you are like us and get lost, even with GPS, you can't miss Hannibal! There are two Best Westerns within sight of each other. They are both a street or so away from the enormous Mississippi River. One is a straight-forward motel, the other ("On the River") is where we planted ourselves. Though a bit shabbily carpeted here and there, the internal average pool and jacuzzi with multi-storied balconies turned inward, graced with greenery and eating areas, give this hotel a feeling of being a part of a community. Can't add to that but can say that we always feel as if Best Western is a better choice for it's architectural landscaping alone. Across the street is a busy diner with wonderful ice cream. We often ate breakfast and lunch there. There is literally no town like Hannibal. It is a shrine to Samuel Clemens. Even mini tour buses are plastered with his image. A riverboat that seats about 50 and has its own bar and gift shop sets sail a couple of times a day. We were there for too short of a period of time, but did visit the cute gift shop onboard. Best Western rooms are plain and small but they always have a good breakfast and good service. We can't emphasize enough how pleasant its overall layout is.
We have stayed at this Best Western before and had a great experience. This time, the room was fine, the indoor pool was clean and warm, but the breakfast left much to be desired. The biggest difference this time though was the hospitality. The front desk workers were not friendly or welcoming. Also, I didn't receive an email receipt (as requested) nor did I receive a receipt under the door. I had to ask for a receipt upon checkout. None of that alone is a huge deal, but altogether it made for a disappointing and just average stay.
Stayed here several times. The pool is ALWAYS a problem if you're in the main building. We wanted to sleep in until 10:00 but ever since 9:00 all we could hear was kids actually screaming. We could hear every splash and the parents talking to accompany the screaming. (Seriously the kids were screaming not joking) I'm not typically a complainer and I can deal with noise as on a normal basis I live in a noisy dorm. The worst part about this was when we called the front desk to ask about it an he said quote “ummmm actually no, they are not that loud it just echos”. I thought it was very rude. Zero customer service or care. We were very respectful and this was the first thing we've said to them during our stay. It just really sucks. I don't even know why a hotel would put a pool right in the middle of the rooms and why they would open it so early. Not a good combination. I thought since the hotel cost a bit more you'd get better service and quality but apparently not.
Very nice hotel. Great location for touring the Tom Sawyer museum and more. The Hotel gave us one of the best rooms we have ever had. Overlooking the river and it had windows on two walls. VERY SPACIOUS! We only had one night but wished we could stay longer. The Mark Twain riverboat really looked inviting. If we ever get the chance we would love to go on it. We could walk all over the historic area with ease. The only bit of negative was the limited parking but we got there late in the day.
The price was great! The hotel was clean and so accommodating. The front desk guy Stan was beyond helpful!! Location was AMAZING. Ill definitely be staying there again. Bring your swimsuit bc I didn't nice huge indoor pool and hottub. Full Hot Breakfast
Very nice hotel. I was treated with kindness the entire time I was there. If I had a question, It easanswertd and elaborated when needed. The Breakfast was made fresh daily. Highly Recomend this hotel.
Stayed only one night. There weren't many options in Hannibal, so I wasn't sure initially. The hotel is older but was clean. It was a good stay. I would recommend this to others passing through the area.
this is one of the very best hotels we have ever encountered on our travels and now make it a stop for sure on our trips to Kansas. the staff are second to none and the motel is amazing, very clean and quiet
We had a restful night's sleep at the Best Western in Hannibal. Good place to stop to get out of the cold on our get away from Minnesota. Nice room on the first floor that was handicap accessible. Convenient to check-in & breakfast.
Nice room, clean, quiet heat, new--you get a very nice place to sleep at a very fair price. From the 2nd floor you can have a partial river view on the river side of the motel. This motel is just off the historic downtown and the river front.
Do I really need to repeat myself??? No receipt or email of receipt for a business traveler is not good front desk policy or customer service! Since everything else was good, I'll try this location again!
This is hands down one of the best hotels we have ever stayed at for the price. We have never had any problems on any of our stays at this hotel. Rooms are comfortable and clean and everything works in the rooms!
We have stayed several times in 2017. Love location, amenities, convenience and staff. It is convenient to historical downtown Hannibal, Missouri, and access to parks and riverfront to see steamboats coming and going.
The hotel was very nice and clean, the room was comfortable and the staff was very friendly. The location is great in downtown Hannibal where there are many antique shops and other historic areas to enjoy. The pool and hot tub are very nice.
This is a great little hotel on the main street of Hannibal. Close to everything you would want to see. The rooms smell a little musty because of the indoor pool, but it's not bad and everything is well maintained. Beds are comfy, staff is amazing, rooms are clean and comfortable. Breakfast was good - scrambled eggs, sausage, bacon, biscuits & gravy, yogurt, make-your-own waffles, pastries/toast, cereal & juices. I'm kind of picky about the places I stay, but I would definitely choose to stay here again if I were in the area.
This hotel was a great value. Very luxurious for the money. Extremely quiet. Very roomy. The staff was knowledgeable and helpful. Coffee and cookies in the lobby were a real plus! Just a block from the Mark Twain home.
We chose this hotel based on the location. We wanted to be able to walk to the downtown area. The indoor pool made the rooms a bit humid. The staff were very helpful. The hotel was a bit dated but was very clean and had everything we needed.
The hotel is on the highway 79 (N. 3rd Street) through town and about 100 feet from the Mark Twain Boyhood Home and Museum, so was very convenient to our needs. There is a large indoor pool in the center which made the entire lobby and common area a little humid but the rooms were comfortable. A glass elevator looks over a large common area. There is a new second building across the street which I didn't enter but the second site provided needed additional parking. We just stayed one restful night and overall, enjoyed our short stay
We've stayed here twice while on a road trip and driving through; the rooms are large and clean, they put on a great breakfast and have a large eating area. We dealt with very pleasant staff while here. We've stayed in BW Plus hotels that were not nearly this nice.
The room smelled terrible, the breakfast made my whole family sick, the was a dirty sheet on the pull out sofa, woke at 4am to a loud service/delivery outside banging around (it was worse than the frequent train), and we were overcharged.
A nice hotel that is very close to the river, attractions and restaurants. Easy access to the parking area and easy in and out. Only stayed one night but will return next year. Hotel staff were friendly and accommodating.
Super clean and modern rooms. Great pool and hot tub. Friendly staff. Good coffee at breakfast. Couldn't ask for more after a long day on the road. If we pass through here again we are definitely staying here.
Best Western On the River was a great place to stay. Not only was the room clean and spacious, the staff was extremely friendly, helpful, and knowledgeable. We obtained a plethora of information from the men at the desk when asking about sites in and around town. I hope to return soon.
Best Western On the River was clean, comfortable, great breakfast, polite helpful staff, nice pool, little too much chlorine, great hot tub twice the size of normal. Walk out the front door, cross the street and you are there at the attractions. Great time.
Hotel must have been beautiful in its day. A bit outdated but nice, clean, very friendly staff, and walking distance to the main activities in Hannibal. Nice indoor pool and spa. Decent breakfast. Nice view of Mississippi River too.
Average hotel, with poor communication between front desk and other staff. Awaited room in lobby for hours to be cleaned, although room had been cleaned hours before our arrival. Bed uncomfortable, but room was satisfactory.
We enjoyed our stay here as everyone was so friendly. From the moment we checked in until the moment we checked out, the service was friendly, people were helpful and the Best Western was clean, easy access and easy to move around. The room was quiet, with a wall mounted thermostat, and wi-fi was easily accessible. The reason for the "very good" instead of "excellent" is for the following reasons, and may not apply to other guests. 1. The heated pool was excellent and just the right temperature, however, the hot tub was way to hot. I thought it might just be me, even though I like "hot" hot tubs, but several other guests who were there when we were, also thought it was too hot. 2. There was not any hot tea available for breakfasts. There were tea bags in the room (only 2 though) but nothing for breakfast. It wouldn't take much to have hot water and tea bags available for morning people who like their breakfasts with hot tea. Most of the ingredients or extras are there for the coffee, so it would just take tea bags and hot water. 3. Although I thought the breakfast was okay as continental breakfasts go, and there was fruit (apples and oranges) there were no bananas. They may have had a limited number, but when we got there around 8:30 a.m. there were no bananas. And for people who don't like scramble eggs, toast, sausage, biscuits and gravy, or cereal, and just want a banana for breakfast with hot tea, this would be a nice added extra that would take my "very good" to an excellent rating. I should also add that if you have a extra large truck or car, the parking lot beside the hotel is rather small. We have a small SUV so we were okay, but if you were driving an oversize pickup truck, you may have to ask, where to park. The rooms are all situated around either the pool or the dining, relaxation area, so if you wanted added quiet, you may wan to request one over looking the dining, or relaxation area. We were above the pool, and you could hear children's laughter drifting up from the pool, however, it did not bother us. Pool closes at 9 p.m. so we were happy where we were, but if you are really there to zonk out, you may want the other end of the hotel overlooking chairs, etc. where people sit and talk. All in all we liked this Best Western and if we return will probably stay here again.
We almost always stay at Best Westerns. We only reserved an hour or two in advance and were lucky to get a room. There was an old car show going on somewhere so the place was full. Our room was very comfortable, but noisy right in front of the indoor pool. True to their word it did quiet down at 10. The previous person in our room must have spilled a bottle of cologne as the room had a very strong smell of men's cologne and the carpet was damp near the desk. It is a nice two block walk to the old downtown and some touristy places. The river is also within walking distance. Good thing as there was VERY limited parking at this motel. Breakfast was great and plenty of it with such a crowded night. The two men at the desk were very friendly and helpful. I would definitely stay here again.
We used to stay here frequently when in the Hannibal area but haven't visited for a few years. This hotel was always our first choice because of it's location and service. Somewhere along the line the forgot about service, cleanliness and quality. If it wasn't for it's great location, I doubt it would be used near as often.
The Best Western on the River is an older hotel which has been updated yet retains the old charm. The layout is unique and centered around the pool. When traveling with the children, it is always one of their favorites. For the most part the staff is friendly. The breakfast area is very welcoming and we plan on staying when possible.
We have stayed in Hannibal every year for the past 7 years now usually staying at the less pricey hotels but This year we choose to try best western on the river and this was definitely a good choice. This hotel is WELL worth the little bit of extra money! All the staff was helpful and friendly, wide selections for breakfast, indoor and outdoor pool, everything was clean, stain free and smelled nice, quiet for the most part, we stayed in the new building so we also had a pretty view of the river. If you plan on spending time on or around the river front you can't beat their location, we walked to have dinner and drinks every night! All around Great hotel
A very good choice for your visit to Hannibal. The hotel offers a view of the river, easy access to the shops and historic downtown Mark Twain houses, up-to-date rooms, heated in-door pool and whirlpool, a large lobby with sofas and TV, and a good breakfast.
The best thing about this motel is the convenience to Mark Twain attractions and the dinette across the street. It is a little older hotel but clean. The bathroom is very tiny and the distance between the desk and the bed is tight. My husband had to work at his computer, and I had to squeeze past many times to avoid tripping on the chair legs. It is right on the river and you can see it from the window, at least in our room. The oddest thing is that there is a swimming pool in the lobby! All of the rooms overlook it and make the air a little humid. They cover it at night and close it up around 8:00. The railroad runs past here also but the train whistles did not bother us at night.
Parking sucks!! Now that that's out of the way... This hotel was awesome. You can walk to most attractions, it's across the street from the Mark Twain diner... Best food in town. We had two rooms with double beds... Comfy, clean and big! Speaking of big... The hot tub is the biggest I've ever seen. Indoor pool was heated and very nice. Breakfast... You bet!! Honesty, great food! Breakfast was awesome right down to coffee cups for the drinks instead of those baby size cups you have to refill 5 times!!! I'm telling ya, stay here!!!
I reserved two rooms online because I had stayed in the new building a few years ago and it was within walking distance of the town. I requested the new building in the special requests section. I called the Monday of the week I was to arrive to confirm the rooms would be in the new building. I was told that it was a good thing I called because they did not have me in the new building and confirmed that he made sure the rooms would be in the new building. Upon arrival, I was informed that not only did we not have rooms in the new building but was repeatedly told that they cannot reserve rooms and it states it clearly on the website. One of the employees (who was not the person checking us in), kept interrupting me when I tried to explain the confirmation I was given over the phone by repeating that they cannot reserve rooms. We suggested that they make sure their employees are aware of this. This man didn't seem to want to hear any of it. In fairness, the woman who checked us in atleast let me explain but offered no solution. I also received contradictory info about the types of rooms that are in the newer building. I was told by the person when I called that the rooms were different but we'd get two queen beds in our room and mentioned no difference in price. At the hotel they told us that all the rooms were double kings in the new building and that they were $299 / night. This would be an outrageous price for this location and hotel. One of my friends spoke with the manager the next morning and she also offered no apology and didn't seem to care - and of course offered nothing for their error. We considered switching hotels but liked the location. The room itself was comfortable enough, although the last two nights we were there we kept losing the tv connectivity. I didn't report it because we were in and out of the room. There are gaps between the doors and since it is indoors there are no outside windows. The door in the bathroom barely misses the toilet. The light and fan are connected to one switch which is outside the bathroom. The fan in the other room was loud according to my friend The breakfast was okay. A positive is a pancake/waffle maker that had 3 separate areas to put the batter so don't have to make as much as many waffle makers. They also had blueberry and stawberry compote for the pancakes as well as cheese to put on the eggs. They didn't have fresh oatmeal - just the packets. On the weekend they had sausage, eggs, biscuits and gravy and potatoes. Monday morning they didn't have the potatoes. They had some yogurt and fruitcups along with limited fruit, bread and sweets. Parking is challenging in the old building. The first night I parked in the new building parking lot. Our rooms were on the third floor and in the back of the old building there is a parking area near the smoking area, which offers direct access to the third floor (after a flight of steps) Also, if you're on the third floo
Perfect location to stay at and walk to all Mark Twain attractions in the downtown Hannibal area. We left our car on the lot and therefore did not have to keep finding parking spaces. Wish we would have brought swim suits and been able to enjoy the indoor pool and the hot tub.
Stayed at this hotel twice. Loved it. Great breakfast. Polite staff. Clean. At the center of Hannibal. Walking distance to almost all the attractions. Downside is smokers congregating near entrance to hotel. Needs a designated smoking area.
Excellent Hotel. Within walking distance to everything in Hannibal. Clean modern room. Comfortable Beds. Excellent Breakfast. Nice indoor pool and hot tub. Would definitely stay here again if visiting Hannibal.
Overall the hotel was good. Great location within walking distance from all the tourist attractions. Right across the street from my favourite place Mark Twain Dinette Staff was ok. Front desk help was ok but not too friendly. Wish the pool and hot tub would have stayed open longer. Kind of an inconvenience if you have been out all day sightseeing then wanting to come in and relax in. They did offer us a group rate as we had a lot of family coming in town. Room was nice and comfortable. Would have loved to take one of those comfy pillows home.
First time booking on trip advisor. Got a good rate so we decided to stop here overnight. Clean room, nice employees and comfortable bed. Best Western was our go to motel years ago but for some reason we opted for Holiday Inn. We had to have a handicap room with a walk in shower. The shower was very nice and included a stool. The problem was there were no handrails around or close to the toilet. There was a raised threshold at the door. Made getting the luggage cart hard to get in the room. Had 2 choices, either raise the cart over the threshold or roll it back and push it hard and have it bounce over the threshold. Wife made a comment that the free breakfast did not look very appetizing so we went across the street to Mark Twains. If necessary we will stay at another Best Western but for us it will always be Holiday Inn.
needs a good humidafier,rooms next to pool were like a sauna and hall music was way to loud. Morning breakfest needs to be thought out alittle better so you don,t eat the same thing three days in a row.
The room was very clean. I appreciated the two king-sized beds in the newer building. Was glad the swimming pool was located in the older building. We had a 3rd floor room for a view of the river although the view wasn't that great. The best asset of the hotel is its location. We could have walked to the Steampunk festival from our hotel. If you arrive at the hotel after 10 pm on a weekend night, parking is an issue. We had to park in the street. Fortunately, there was street parking available. Room was quiet even though the hotel was full. Breakfast had some hot items like scrambled eggs. Nothing exceptional but adequate. The front desk in the newer building has a phone to call the other front desk in the older building. I thought that was a somewhat odd arrangement. Coffee in the lobby and in-room 24 hours. I would recommend this hotel based on its cleanliness and its great location.
We stayed one night in the newer annex part of the hotel. It was very clean and comfortable and has plenty of parking. You do have to walk next door for breakfast and checkout but that was not a problem. The hotel is very close to the Mark Twain museum and downtown-within walking distance. Breakfast was good. The main building has an indoor pool which we did not use.
The hotel is clean and the staff is pleasant . Breakfast was free and good There was a nice variety of food to choose from. The hotel is within walking distance of most of the attractions and you can get to the river, but it is NOT riverside. It is a few blocks from the river.
one half block from the white washed fence, Aunt Polly's and Beckie's. Samuel Clemons"s s boyhood home is only 1/2 block away also. Only one block from the Mark Twain Brewery, great micro brews and pub food.
This Best Western was very nice but the rooms could use some work, not as nice as some other Best Westerns. This being said the staff were great and the ability to walk right down the road to shop at some unique little stores was awesome. We had the opportunity to meet some locals at one of the bars on main street and had a great time.
On the river? You can't even SEE the river! As a matter of fact, this older tourist trap still has rooms around an inside courtyard with a stinky pool, so there is no view of anything! And add a broken toilet and getting locked out of the hotel because the key cards don't work in the side door and it all makes for a delightful nightmare. We told the front desk about our concerns in the evening, but we had to "wait for a manager" in the morning. He refused to do anything. Be warned! Oh, and these are pictures of the "handicapped broken toilet with no grab bars and our wonderful view of the river!
Our stay at the Best Westen at Hannibal MO. was a great relaxing surprise after a 10 hour travel day! Staff is friendly, the rooms are fresh, clean, and relaxing! We look forward to return here when we travel this way in the future!
Very clean with helpful staff. Historic district is within walking distance as is the river landing and river boat. We didn't have to use the car our entire stay. Reasonable prices. Loved that the AC unit wasn't on the wall to wake us up every time it came on. Breakfast was ok but could have had more variety
Great place to stay in Hannibal. Service was excellent, room accommodations were excellent. The staff was very helpful to handle all our needs and went overboard to make our stay enjoyable. Highly recommend this hotel to anyone visiting this area.
Excellent location, large rooms, well maintained, comfortable hotel at a fair value. courteous and competent employees also make the place excellent. both indoor and outdoor pool and plenty of parking are available.
Visited over Labor Day weekend and the hotel and town were basically asleep. The pool closed at 8pm and only bars were open downtown. Stayed in the old section of the hotel and it felt a little run down. Last year we were in the new wing which is nicer. Breakfast was still good and the location is outstanding.
Staying here at the Best Western in Hannibal was a relaxing and enjoyable time. the staff was very courteous and helpful in sharing their knowledge of the area and all of the local events. We enjoyed our stayed with comfort and confidence of knowing we were a valued customer here at Best Western.
A quick one night anniversary trip. This hotel was right in the middle of everything. One block from main street sight seeing and shopping or short 5 min drive to everything else. Very comfortable and clean.
We stayed in Hannibal on the way to Kansas City for the eclipse and our room was nice but on the way back we stayed in the annex and the improvements in the room was much nicer. It was roomier and quieter and the bathroom was awesome! Loved all the pillows.
Had a great room in the annex. Everything was clean and comfortable. We had a view of the river. The check in staff were efficient, but the checkout person was not only efficient, but very friendly. The hotel is in the historical part of town and in walking distance of most of the attractions and the river. The cave is 2 miles up off of the road in front of the hotel and the Rockcliffe Mansion is way up the hill off of the road next to the hotel. Both places you might want to drive to. There are diners and restaurants within waling distance. The visitor center is almost next to the hotel. The breakfast is adequate and has enough choices to get you going for the day. Great place to stay.
The Best Western on the River in Hannibal is a clean, nice hotel. We were in Hannibal to see the Mark Twain sights and found the hotel's location to be idea. It is no more than a 5 minute walk to the nearest Twain sights. In addition, the Mark Twain diner directly across the street from the hotel is quite good. You will hear trains, though.
We've stayed at this hotel twice now, attending an annual event hosted in the Hannibal downtown. It's a very easy walk to downtown, which is why we came back this year, but it's not a great deal for what you pay (they raise the rates pretty obviously for these festivals). Breakfast here is probably the least impressive of any BW I've stayed at. We remembered that from the previous year and brought our own fruit and breakfast bars just so we wouldn't be starving too early. This year, as luck would have it, our room was in the 'annex' building, which is across the street from the 'main' hotel where you check in. Our room was very spacious and had a huge bathroom (the previous year in the main hotel, the room was far smaller; perhaps all in the annex are larger?) Plusses: the annex building is only three floors, so it was very quiet and the elevator is fast. The room was clean and in good shape (perhaps recently remodeled). Less awesome: The 'front desk' in this building is unmanned, as far as we can tell, so if there's an issue you have to trek across the street to the main building. Parking at the entire hotel is at a premium, but the lot at the annex is much better than at the main building (which is ridiculously tight and on an extreme hill).
It's been years since we've stayed at a BW! They appear to have reinvented themselves. This location was clean and comfortable. The pool in middle of lobby was weird. Front desk staff was helpful with dinner suggestions. Will return!
Beautiful room and bath in the Annex; one of the nicest I've ever stayed in. Outdoor pool area was a very nice surprise. Everything was very clean. Walked to all the places in Hannibal we wished to see.
Request a room in the newer annex building. It is much cleaner and more comfortable. Location is great for all Mark Twain attractions and has a lovely view of the Mississippi River. Convenient and safe.
This hotel has the basics and is perfectly located to do Mark Twain tourism in Hannibal. Our room was new and mostly clean (there were a few bugs), beds were comfortable, and shared areas were well maintained. But there were some surprising defeciencies in our stay. Staff wasn't friendly or especially helpful. They seemed unhappy. We were in a building across the street from the main building and the front wasn't staffed. They had a sad little breakfast spread there in the morning, and things like milk would often run out and there was no one on hand to help. The hot water was not hot enough for a comfortable shower only about half the time. It was a surprisingly bad stay at what I've found to be a pretty solid chain.
We haven't been back to this area for many years and were pleasantly surprised that our room was booked in the new building next door to the original. The outdoor pool is adjacent to this building which was nice during the summer (would have to walk to other building for indoor pool, which would be a negative in winter). The rooms were wonderful which is no surprise with it being so new. We chose to eat breakfast in town so I can't rate their free offerings but I can say that they did have breakfast conveniently served in both buildings.
After receiving an electrical shock that all but knocked out my wife, we spoke with the management and they have repeatedly refused to do anything including offer a refund. Upon speaking three times with staff we called into best western corporate offices and they repeatedly "guaranteed" they would take care of it. However after over 5 weeks and several calls to corporate they now tell us that they can not help at all. DO NOT STAY HERE AND DO NOT STAY AT ANY BEST WESTERN HOTEL IN THEIR CHAIN AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS EVEN AFTER THEY ARE ALMOST KILLED BY FAULTY ELECTRICAL SYSTEMS@!
We were on our way to Columbia MO for the eclipse. Didn't want to drive straight thru so Hannibal looked like a decent place to stay. Hotel was clean, room was actually one of the better rooms I've had at a mid range hotel. Very comfortable beds, good size flat screen tv. Bathroom was tight but all good. Pool was basically just outside our door. Temp was almost bathtub warm with heavy chlorine. Breakfast is included which was alright. Had several hot choices like scrambled eggs, sausage, biscuits & gravy + the waffle machine. Had cereal, yogurts, pastry & juices. More then enough to get you moving. Place was steps from everything the town has.
Easily one of the BEST B/W Motels we have stayed in (I am a diamond member) because of the clean atmosphere from the rooms to the excellent "day room lobby" of tables inside a three story ceiling. The desk was very helpful in suggesting a fine evening meal place to eat. The fresh cookies were also pretty good & tasty. The breakfast area was large including a side - private dining area. The motel is situated right downtown Hannibal.
Warning: We found a BEDBUG in our room! Morning manager couldn't offer us a refund because we didn't have proof.. we did have a video of it crawling on the pillow but that wasn't good enough! We could have given a good review otherwise.
I might give this very decent hotel a higher rating, but for two things. One is that the hotel where we stayed on our road trip just before staying here was brand new, exceptionally clean and well-appointed. As a result, we couldn't help but notice that this place, while well maintained, nonetheless is showing its age. It's not quite shabby, but without a renovation, it will be soon enough. Second, the hotel where we stayed on our road trip just after staying here had a super-fast, trouble-free WIFI, reminding us that the WIFI in this upscale Hannibal establishment was slower and not so dependable. On the other hand, the staff here were friendly and helpful, the location overlooking the river and the quaint downtown is superb, breakfast was edible, parking was free, and the tourist information office is directly across the street. The indoor pool must be safe to swim in, because the aroma of chlorine wafted amply through the corridors. We would stay here again.
My Wife and I went to a Ecom event and stayed at the Best Western On The River. Great price and clean hotel. Breakfast was solid ( would love bacon mixed in). We both really liked the pool and hot tub. Very clean and quite. Room was very clean and good size. Ask for river view if possible. Close to highways and places to eat.
We so enjoyed our stay at the Best Western on the River. It was clean, quiet, and the room was very spacious. Breakfast was suitable for a free service and food was plentiful. Be sure to ask for the newer building of the the two that Best Western owns. They are across the street from one another. The old building has a pool in the lobby ( yes lobby) and the newer has an outdoor pool. It is so convenient to all the sites- can't beat it.
I would recommend this hotel while you enjoy Hannibal. It provides a great location. It is quite and well kept. The indoor and outdoor pool are well maintained. Really enjoyed the outdoor pool. The breakfast was great.
Excellent location for all attractions and dining in walking distance. Loved the river view from our room! Great breakfast with an expansive food selection to start your day. This hotel would be our first choice again when staying in Hannibal.
This hotel is just a block off Main St. in Hannibal...very convenient to several of the downtown attractions and restaurants. The rooms are clean but...at least in our case...could use a little TLC. There appeared to be a little water damage (possibly) in one corner of the ceiling. The bathroom door wouldn't close easily (would stick) and the hinges were rusty. The knob on the bi-fold door to the closet was placed on the left side instead of the middle and made the door difficult to open. The dresser and table/desk were oddly placed. The T.V. was on the left side of the dresser which was on the left side of the room. If someone in the bed on the right side of the room wanted to watch T.V. they would have to have their head turned pretty severely to see the screen. The legs of the office chair at the table/desk presented a toe jamming challenge. My wife and I both hit our feet on it. The window, which looked out to downtown Hannibal and the river, was very dirty. None of these things is major but all combined to detract from the hotel in general which is why I gave it 3 stars. One last thing...the side entrance doors are not electronically secured, anyone can walk in those doors. I hope that gets changed.
My parents moved to Hannibal last year but their house had some pipes break. BW on the river became their home for several weeks. Now when we come to visit the grandkids want to stay at "Grandma's hotel" because it has a pool. We are not easy guests, extremely loud and leave a mark everywhere we land with all the Little's. This staff is very patient and always smiling.
The best part of staying here was that it was close to downtown and within walking distance to all the Mark Twain sites. Hotel had friendly and helpful staff. The rooms were clean, comfortable and spacious. And, the free breakfast was good, too.
The staff was very helpful and polite. The facilities were excellent and inviting, the pool temperature inviting, all within walking distance of varying and interesting activities, and I would stay there again.
We were in the older building which has a pool and interior courtyard. Our room was comfortable enough but there was a slightly musty odor and my sinuses acted as if a bit of mold or mildew was in the air. There was a persistent humidity/chlorine smell from the nearby pool. Bed was very comfortable. Room was dark, furnishings were dated. Breakfast selections were a bit better than the usual.
Best part about this hotel was its location. Hotel consists of two buildings--the main one and the "new" one. We stayed in a double King in the new building and found it comfortable. Pool had to be accessed outside the building, so we never made it out. Location was great--close to waterfront and shops. Would stay again on a future visit.
Clean rooms, nice outdoor and indoor pool to just rest and enjoy the day at. Breakfast was very good we had a lot to choose from and the food was hot. The pillows are not good but the mattress was firm and the room was clean. The internet worked the first time we tried it which was a plus.
I would highly recommend the Best Western by the River in Hannibal MO. The room we stayed in most recently was very spacious and comfortable. The staff was helpful and friendly. We especially like the hotel's close proximity to all the sites and attractions in Hannibal. Thank you!
There is only one good thing about this hotel.... leaving! The room smelled like someone smoked a case of cigarettes in it before we arrived. There were also drunk people making noise most of the night. And please don't expect to get anything for your room, had to carry the pack in play up to our room by ourselves and had to come down stairs to get an extra (dirty/uncomfortable) blanket. To top it off, the A/C didn't work!
Great hotel..stayed in new building with new outdoor pool. 2 kings with river view. Comfortable beds nice linens excellent breakfast. Walking distance to many Twain sites. Friendly staff. They recommended an excellent place for dinner.. Easy check out.
This hotel is just right for what we needed. It was close to the downtown area, so we could walk to everything. Although it seems to be an older hotel, it has been updated nicely. The kids enjoyed the swimming pool, but I wish the pool hours were longer.
We had an excellent experience with our grandson. This hotel has a nice indoor pool and is close to all things Mark Twain. It is within walking distance to all the sights including the lighthouse, his boyhood home, Becky Thatcher's home, the law office, etc. Good little town for shopping. The cave is just 4 miles to the south. The staff was extremely helpful with directions and suggestions for restaurants. Would definitely recommend.
Attended with a group of 24. They put us in the new wing which we found very roomy and clean. Good staff and great location for getting about Hannibal. Comfortable beds. Morning breakfast was OK, just typical free breakfast
This is a great place to stay. The rooms were very large and clean. Could not have asked for a better place to stay. The breakfast meals were very good. Every one was very helpful when we were looking for places in Hannibal. Would stay here again . We were able to walk to everything that we wanted to do.
My husband took me here for our anniversary and it was perfect. Within walking distance to everything it was super quiet for being sold out and very clean. Also had a great free breakfast. We will be returning!
This hotel is right next to most everything downtown Hannibal which is a big plus, however it's a little dated. We asked for a quiet room and they put us on the first floor next to the exit into the parking lot, so we heard lots of foot traffic all night long. Perhaps a third floor room would have been better. The room was big and bed was super comfortable however the TV remote did not work, breakfast was just okay. Parking lot is small and it's somewhat tricky pulling into the drive up check in area.
My dad, son, and I stayed a night here on our "grand midwest tour". We had been staying at cheaper hotels and decided to spend a bit more money and stay at a little nicer place on our last night. This hotel was located in a great spot to explore Hannibal. Its almost across the street from the Mark Twain boyhood home neighborhood and only a block off Main st. Because of this, to a certain degree, I think this hotel caters to older visitors. There weren't a lot of other kids around, which made for a quiet experience. The pool is very warm...I could have taken a bath in it warm. this isn't a bad things, but something I noticed. The beds are comfortable, as are the pillows. The hotel and rooms are clean and the breakfast is good with plenty of selections for morning dining. My only real knock was that he A/C in the rooms didn't seem to working as well as I would have liked. It was on, but air vents were closed when we got to the room and it didn't blow as cold of air and I would have guessed. Still, not a bad stay. I would stay here again if I'm in the area.
This hotel was just ok. The room was small. However, it was clean and the beds were comfortable if that is all you are looking for. Breakfast was horrible. Poor selection and food was not good. We ended up going across the street to eat.
This is an older hotel that's been updated. We had a double king room that was located in the other building. We did not partake of the breakfast. Beds were good. Plenty of towels, which I appreciated. I made changes to my reservation twice and they were very accommodating. The hotel is right on one of the main drags. We walked everywhere. We were there for the 4th of July celebration and they let us leave our car there after we checked out for the day.
Great place to stay with teenagers. Convenient location for Hannibal, Missouri sites. Very nice pool and hot tub. Super breakfast for hungry kids. Fast internet and good selection of tv channels. We had a very relaxing visit.
Motel was very nice, staff very friendly, good complimentary breakfast. Located in the downtown area. Great view of the Mississippi River. Close to the River dinner cruise. Coffee shops and diners close. Excellent quilt store a few blocks away.
Loved the place for a family reunion. It was small & the inside was all open so could enjoy watching others, Had two pools, inside & out. It was a little musty/damp but we were by the river so accepted that. They helped whenever there was a problem. We did have a little issue with the reserved room right off the breakfast area, but I think it was resolved. The place was recommended by a Travel agent from Columbia, MO Had a fantastic week & so did the others.
Staff was very helpful offered a free upgrade for first responder. Pool was clean, breakfast is okay, typical free offerings. Room was spotless and quiet. We stayed in the new annex. A little pricey for Hannibal but good value for what you receive. Within easy walking distance of the downtown riverfront area. Will stay again.
We stayed here end of June for 2 nights and were very happy with our booking. We were put in the new annexe, 3rd floor so we had a lovely view of the river, which was particularly lovely at sunset ( we left the windows open for the nice cool breeze). Bedding and beds very comfortable with good quality sheets. Two king size beds and a sofa and the room didn't feel too small with 2 adults and a teenager. The bathroom was also roomy with plenty of counter space and good lighting. I'm not sure how long the annexe has been open but everything felt quite modern and fresh. The convenience of being right in the middle of this small town and not having to take the car but able to wander and walk everywhere (except the caves of course) was a nice bonus. Hannibal is lovely town and a nice break away from bustling traffic and lots of people. We originally thought we'd booked too long and there wasn't enough to do but we filled the time nicely with visiting the Mark Twain museum, riverboat cruise, the caves, Mark Twain one man show. The pool is in the other building so I can't comment as I only saw it briefly when we checked in, but we were happy where we were. Breakfast is good, bagels, cereal, coffee etc and quite sufficient. We enjoyed our stay.
Though "River View" means over the buildings closer to the Mississippi, the hotel is convenient to sites of Hannibal, including the caves. The interior hot tub and pool were convenient and th neighboring outdoor pool is good for those seeking rays.
Chose this hotel for a girlfriend weekend in Hannibal, & the location was great to be able to walk to all the area attractions that we wanted to visit. We weren't able to use the pool or large jacuzzi due to hours of 9-9. Being quiet with all rooms surrounding that area was understandable, but it would have been nice to be open until 10. Be aware the parking is extremely tight, & we know someone else's brand new vehicle was parked very carefully because of this, it was still hit & no info was left. Redesigned parking is needed! The bathroom is the ONLY place to plug anything in near the mirror outside the bathroom door, & there are NO lights in this area at all...this seriously needs to be improved somehow. The refrigerator in the room was appreciated, & the beds were comfortable. The free breakfast was very sparse about 20 min. before serving ended, always hope that it will be refilled if there are still people arriving to eat. Nice hotel, slightly above avg. price, great location!
I can not even begin to describe how flawless this location was. From check-in to our housekeepers and breakfast cook. Everything was top-notch. We choose to come back to Hannibal for two reasons the location and beauty and reliability of the place we stay, Best Western.
Three daughter-in-laws and I went for a weekend away. Hannibal was a hidden gem. Tom Sawyer days fun and local folks were very friendly and helpful. Food options were interesting and of good quality. We would go back to visit again.
#1 it is NOT on the river. It's close but no cigar. They are not allowed to have a hotel on the river in this area so that's why it's not there......or so they said. The hotel was ok but really, for the price I expected much more. The rooms were much like the old hotel/motel rooms of the 60's. Very small bathroom, but clean (except for the soap dish) and fairly well appointed. The beds were nice and comfy and the room was clean. You could tell it was a renovation of an old hotel and attention to detail was not their forte'. The breakfast was lacking in numerous ways but I guess was adequate. Many of the items were out or near out, cold (when they should be hot) and not so very attractive or appetizing. Parking was a real nightmare!! Well.....ok, maybe just a bad dream! Few parking spaces and a bit difficult to navigate but it worked out ok with us. Overall, I rate it average and 30% overpriced!!
Was nice and close to sites, could walk everywhere, pool was fun and kids enjoyed it. Easy to work with staff. I need to add more characters, so I am typing extra words now, this seems unnecessary. ok
Clean rooms, great breakfast, parking good, the staff very helpful with suggestions for meals and places to see and visit. What else is there that you want when traveling, its all there. We fully recommend the stay for comfort and convenience to all locations in town. Great for children adventures.
Great hotel close to all of downtown Hannibal. Across street from Mark Twain attractions. Walking distance to Mark Twain Lighthouse. View of Mississippi River from hotel. Indoor and outdoor pools. Good breakfast and great staff. Only a few miles from Lovers' Leap and Mark Twain Cave and attractions.
Frinds and I rode motorcycles to Hannibal for some sightseeing. At the Best Western On The River motorcycles can park for the evening under their awning, this was an unexpected bonus. The rooms are in excellent condition and the breakfast was great. The air conditioning is like central air so it was nice and quiet. Staff was friendly and knew the area well. We arrived late due to weather so didn't get enough sightseeing time but will stay at the Best Western On The River next trip.
Nice helpful people greeted me at the front desk, quickly got me a room though I had no reservation (roadtrip stopover was unexpected). Breakfast very good, and clean tables in the dining area which is a rarity nowadays. Location was excellent and allowed me to add some historic sites to my stay since this is right at the Mark Twain area. Rooms nicer than expected and great value. I thought the hotel was super cheap compared to what I normally stay in but it was just as nice!
Honestly this hotel didn't live up to our expectations. It's a beautiful hotel and we had a great room, everything smelled good and appeared clean, and it's right in the heart of town. The problems started this morning when we discovered a wet moldy towel up on top of our clean towels that had infected the other towels. Some of them being towels people had already used... Definitely a health risk. We then discovered a moldy sippy cup under one of the beds and the juice down in the breakfast bar had turned bad. Honestly the whole breakfast was pretty lame, I would skip it if possible. This hotel has a lot of potential, it seems well maintained and the pool is gorgeous but mold is a big deal and when we told them about it at the front desk they brushed it off by offering us $22 off the cost of the room. $22 for mold..? I have no idea where she got that number but we did not feel that the issue was resolved. Don't let the appearance fool you, be sure to check your towels and such if you stay here.
When I checked for available rooms, the website showed a king suite with a large square jacuzzi. That looked good. I travel a lot and always try to get a square tub, the triangle ones are not comfortable. I reserved the room. I was VERY disappointed when I entered the room and saw a small triangle tub. I told the desk clerk that the tub was not the one pictured in the room description. She said that only the queen suite has the square tub, not the king suite. So why do they use the same picture in both room descriptions? I felt like I had been conned into reserving that room, with false advertising. For me, the tub is the most important factor in choosing a place to stay, and I never reserve a place that does not show a square tub. In this case, the square tub pictured was a lie.
What a great time we had at our family reunion. The staff, especially the two mangers were excellent and so much fun to deal with during our stay. We had a large family reunion and the facility was excellent for that.
This was our second stay at this Best Western but the first time in the new addition. Rooms were excellent. New, clean, all the amenities we needed and a very good free breakfast. We will positively stay here when back in Hannibal.
Very convenient to most of Hannibal's main tourist attractions. Front desk was friendly and accommodating. Our room was average but clean and comfortable. The complimentary breakfast the next morning was nice so we could get on the road early.
I first stayed at this hotel when my daughters were young. As a working single mom, I didn't have much money for vacation. We would come to Hannibal for 1 night, and stay at this hotel. We would see the sights in town, then return to the hotel to swim and order in a pizza. Fast forward 15 years. My fiancé and I brought my youngest daughter to Hannibal. This time, we stayed 2 nights at this hotel. I still love it!!! Clean, very nice place, great pool, wonderful breakfast. My favorite hotel ever!!!!
The hotel is located within walking distance of all of the downtown area. The staff was very helpful in pointing out the attractions and giving good directions to get to them. We had dinner at a restaurant recommended by the hotel. It was called "La Binnah". We had excellent food and great service.
We especially like this hotel because it's within walking distance of old town Hannibal. The hotel itself is very pleasant, and we have stayed here in the past when in town for events. It's clean, quiet, and just a nice place to visit.
What a great place to stay! Our first time visiting this hotel. We found it clean, comfortable and great location for all things Mark Twain. Free WiFi & breakfast, nice pool and hot tub. We would definitely stay here again.
We were looking for a hotel in Hannibal, Missouri area for a Saturday night stay and came across the Best Western. It sits about four blocks from the Mississippi and we could see the river from our room. The hotel is downtown and within easy walking distance of restaurants. We drove because of fairly steep hill back up to hotel. Hotel is two separate buildings across the street from each other. One has an indoor pool and the other has an outdoor pool. We used neither. The rooms were modern and clean. I would definitely come back if in the area.
AVerage experience. We were put in a Handicap room and did not request one? Ceiling in the Common area had fallen in overnight. Was a mess. We have stayed at this location before, but probably won't be back.
This hotel is an older hotel that has been remodeled. The rooms are very nice and pleasant. The location is the best place to stay in Hannibal because it is within walking distance of downtown. Once you arrive, you can park your car and explore Hannibal on foot. There is a pool in the hotel that is in the open area in the hotel. All of the rooms overlook the interior of the hotel so you are either overlooking the pool or the lounge area. The pool closes at 10 and the cover is put over it so no one cause use it after that time. Even though my room was not overlooking the pool, I did not hear any noise from the pool in the room. I definitely recommend staying at this hotel because it is very nice. The employees were very friendly and definitely make sure you enjoy your stay at the Best Western. I would not stay anywhere else if I visit Hannibal again.
The rooms were very nice and the breakfast was great. We enjoyed our stay. Parking could be a problem. Had to park next door one night. We were with another couple and played Mexican train after dinner at a table in the lounge. Good cookies.
Very clean hotel and looks brand new. Breakfast ends at 10am. Plenty of parking and you are by a lot of downtown shops and restaurants. They have a indoor swimming pool and jacuzzi. Staff was professional.
We stayed here on our way to Florida. The hotel is a nice place with friendly staff. We stayed on the river side and I wouldn't recommend it. Between the traffic and trains, it was noisy. Stay in one of the rooms facing away from the road.The bed and room were comfortable and clean. The hotel was near the River View Park which we went to get our daily walk in. We walked downtown and over to the river. Most places were closed since it was after 5, but we did stop at a brewery and another sidewalk cafe. The breakfast was good and there were hot items to select. This was a nice place to visit and I enjoyed our stay.
This is a very older style of hotel with the room surrounding the pool and lobby. The room windows face the lobby with no exterior windows. We were on the ground level and it was a little unsettling. Overall the room was fine, just a little pricey.
My wife and I stayed one evening here. The hotel is located in town just a block from the river. This was a nice clean hotel with friendly staff and better than average breakfast. We ate close by at the Mark Twain Brewery which had good food and crafted beers. The only drawback was limited parking around the hotel. There may have been parking in an extra lot, but it was not crowded and we found parking near the room. The room had all the amenities, nice beds and relaxing atmosphere. The rooms opened to a large lobby area where the pool and hot tubs were located, as well as a relaxing area for watching the news and comfortable couches and chairs. We liked the amount you got for your value. There was also an elevator that was glass that overlooked the lobby area. I would recommend this place.
The hotel was clean and the beds were comfortable. the bathroom is a little small but manageable. The hotel is located in the historic district so you can walk to all the shops and attractions. The breakfast is good and the staff are friendly. i would stay here again.
The Best Western in downtown Hannibal, MO is definitely the place! Ask for a room in the annex---it is new & our was very attractive with 2 queen beds, a couch, easy chair, & desk & chair. The bath room was very nicely decorated. The hotel is within easy walking distance of all the Mark Twain attractions, plus shops, restaurants, & coffee shops. A real winner at a great price!
We recently had a 2 night stay here. We've never been to Hannibal before and saw that this hotel had great reviews. The room was updated and clean and we had a gorgeous view of the Mississippi River from our window. Free wi-Fi and breakfast were included. Front desk and any other staff we spoke with were friendly and helpful. The hotel location was terrific as we could walk to most any place we wanted to go in town. Our only complaint was that this was an open concept plan having the swimming pool as center of the main lobby area. This meant that you got a strong waft of chlorine when you entered the building and it seemed to seep into the rooms as well.
this was a last minute choice as the other hotel was full. what a pleasant t surprise.we will stay there again on our next trip thru .what a great value and comes with a full breakfast. the indoor pool was very relaxing also.
Clean and new inside-- Wonderful location for walking just about everywhere. Stayed here for the Great Girlfriend Getaway Weekend. Nice breakfast included. There are several festivals worth visiting in Hannibal. I'd stay here again.
Breakfast was very bad, no one tried to fix the issues. Pool was the best part of the hotel! Front desk was nice enough, room was clean and bathroom was clean with hot water. Average hotel overall but great location!
The rooms are very large, great bathrooms, the beds are very comfortable, the is staff extremely helpful, and the hot breakfast is amazing (they even served bacon!) The location is not far from the riverfront and close to all the downtown shops. I would highly recommend this hotel!
Had a great stay here last night. Very comfortable beds, with great views of the Mississippi River. This place is walking distance from all of Downtown Hannibal, and if you're looking for a place to call home for the weekend, it can't be beat. The rooms are super clean, there's an indoor pool available, and the check-in was efficient and friendly.
The name is a bit misleading since the hotel is NOT on the river. It is a block over. It is a clean, nice location for a stay in Hannibal. It is within walking distance of several places to eat and things to see. We only stayed one night as we were traveling through but it was a nice hotel for the price. The breakfast had plenty of choices with eggs, waffles, cerebral , yogurt and pastries.
Picked this hotel because it was downtown. We thought it would work for walking around and seeing the local sites. We walked to dinner and then to the river front. The staff were very personable and helpful. There is a beautiful area in first floor. We didn't use but it looked very nice. Breakfast was good. Would definitely stay here if we were ever to return to area.
Excellent facility. Convenient to all attractions. Walking distance to restaurants and museums. Short 10minute drive to caves. Friendly and helpful staff. Went above and beyond to make our stay comfortable. I would recommend this hotel to anyone visiting Hannibal.
This was the 7th motel stay for my wife and I in as many nights. We were traveling from California to South Dakota via the southern route. We stayed in Missouri for 4 nights, including two at this location. This is the best of the overnight lodgings in that period. Hannibal is a fun place to visit and the BW on the river the best location you can have there. The service was great, breakfast selection good, the beds (most important) very comfortable and the staff were outstanding. I give this location our highest rating, and we travel two or three months a year.
We highly recommend this hotel. Not only is it clean and updated, it also is within walking distance from anything you'd want to see in Hannibal. We didn't even have to use our car once during our 2-day visit. And the hotel staff is very friendly and accommodating. There's a nice indoor pool in case you like to swim. And there's coffee and cookies in the large lobby. Breakfast was very good.
I always have a good night's rest at the BW on the River. The staff is friendly, the rooms are clean and comfortable and the breakfast is nice too. I got a jacuzzi suite this time and it was so nice and relaxing to soak in the bubbly tub after a day of visiting family and checking out the shops in Hannibal.
Best hotel I've stayed at in a long time. I don't have one complaint except that the indoor pool closed at 9, which I understand, my kids were just disappointed. I will spend the little extra and stay here every time I go back to Hannibal. The staff was all very friendly and the hotel was clean and quiet.
We enjoyed our stay at the hotel. Everything is nearby. We love to walk so it was perfect. Hannibal is a lovely city. Our room was on the 3rd floor in a corner which was nice. The pool is in the main lobby area so you do smell the chlorine when you walk in. It didn't take long for us to get used to it. Breakfast was the greatest. I am a tea drinker and I appreciate the hotels who have the hot water heaters so it is available 24/7. They just put out a thermos type hot water container. We did not use the pool but the children looked like they were enjoying it. The pool closes at 9 PM so the noise level drops at that time. Parking can be a little tricky especially if you have a large vehicle. They do have a second building. If you go at a busy time and your a senior citizen wanting quiet time I would check into it. I thought the price was very reasonable. I doubt if we will ever go back to Missouri but if I did I would stay there again.
Large swimming pool in the lobby with a lot of noise from pool play all day and into the early evening hours. Frequent noise from passing freight trains all day and night that adversely affects rooms. This hotel is not situated on the River, but located several blocks away. Parking lot ingress and egress is limited.
This hotel is one of the nicest we have stayed in. The layout was great and makes you think you are in a high end place. Indoor pool was nice being in the middle of the hotel where it can be looked down upon from the hallways. It does have an auxiliary building that we did not see. Parking left something to be desired but it was a great stay! Beds were very comfortable and the place was clean.
Staff is very friendly, rooms very clean and beds were comfortable. In a perfect area to walk to all the shops and restaurants, and riverboat. Parking is limited and lot is very small. I would stay again!!
We parked the car when we arrived and didn't use it during the entire visit. The hotel is in easy walking distance of the Trolley tour, the boat tour, the Tom Sawyer house and Mark Twain museum, and all downtown shops and restaurants. Super easy to get around and find things. We had a room on the third floor with a view of the river. Room is nice and pretty updated. Included breakfast is decent. Small pool and hot tub. The hot tub has very low pressure and also not very hot, was the main disappointment of our stay. Overall, very good and would recommend.
My Wife and I spent part of our Honeymoon here in November of 2015, Hannibal is such a nice little town, and this hotel is right near all the good stuff! Particularly all the Mark Twain attractions, plus Maid Rite is across the street! The place was clean and the room was very nice, the indoor pool is great too! Will gladly stay here again!
This hotel is perfectly located for downtown Hannibal & the Mark Twain attractions. Other than that it's just what I'd expect from a Best Western - comfortable, clean room, decent breakfast, ample parking & friendly staff. We were in the building across from the main building, which is a little bit "sterile" in atmosphere, but otherwise just fine. Pricewise, somewhat expensive for what it is, but the location makes it worth the price.
The hotel is an older motel but everything was spic and span and updated. The central lobby had a pool and all the rooms opened inward so as to see pool....even the upper floors. There was a slight smell of chlorine in the lobby but not the rooms. They enforced a 9pm pool closing so it was quiet. The staff was courteous and breakfast was good. Parking was somewhat tight. The motel put you in easy walking distance of most local attractions. I would stay here again.
Excellent location for seeing sights in Hannibal, especially if you have an interest in Mark Twain. Staff is very courteous, and attentive. Hotel is very clean, with a nice hot breakfast to start a day.
Our room was exactly as we expected it to be. We stayed at the back of the hotel as others thought the trains were too loud on the front. Our room was very quiet. This hotel is within walking distance of the Mark Twain attractions downtown and also right across the street from the visitor's center.
Parking is a problem, very limited. Entrance area is only one car wide. Meal: eggs were not hot, Milk was sour and OJ was weak. We complained and we received a fresh milk, and the OJ was refilled. Bed was comfortable, room was quiet, and staff was extra helpful and friendly. . Clean and nice decorations. The were painting the front wall as we were leaving, which will give a much nicer look to the front of the building..
Clean and good comfortable bed and pillows. Easy access to food and attractions. Back rooms of the hotel would be the quietest, we were on the bottom floor in the corner and not any issues with being disturbed. Would stay there again if in the area.
A great hotel. VERY clean, the staff was very friendly and knowledgeable. We didn't use the pool, but it looked nice with chairs placed around the perimeter. The complimentary breakfast was wonderful. The selection had something for everyone. Would definitely recommend and would stay here again. We asked for a river view room and they were able to accommodate us.
This would be an amazing stay for couples. When I went with !y family, we were lucky enough to have a river facing room. That night there was a full moon and the view was gorgeous. Very romantic. Ask for a river facing room. Nice staff, close to everything. Diner across the street. Indoor pool and hot tub.
This hotel isn't on the river but you can actually see the Mississippi from your room if it's facing the street. It's just a short walk down the road to see all the nicely done buildings and museums dedicated to Mark Twain. The hotel has a pool and hot tub inside it's fully covered "court yard". The trains that are passing by at night will make themselves known. You can't really escape that in Hannibal, no matter where you stay. Breakfast is ok with a better than average selection of hot items, too. I can certainly recommend this place. Staff are very friendly and accommodating and there's ample parking on the side of the building.
The Best Western isn't right on the river, but it is close enough. Located just up the street from Tom Sawyer's boyhood home, it is perfectly situated as a base for walking around and seeing the sights of downtown. Our room was quite comfortable even though we faced the street. It was well insulated from sound; we only heard the occasional motorcycle roaring by despite being on a major road through downtown. One issue with the room, however is the lack of brightness of the room lights (a common complaint of ours). Most hotels seem to want to save on electricity rather than have a room bright enough to read in. Breakfast was the standard "complementary" fare. Cereal, sausage patties, scrambled eggs, breakfast potatoes, biscuits and gravy, waffles, etc. The quality was fine, but the serving trays were annoying and a bit unsanitary. The plastic tops above each tray kept slipping into the food whenever you open them, so you got your food, plus potentially a bit of whatever the person before you had on their hands when they replaced the top. This should be an easy fix, so we were surprised to see that it hadn't been corrected. Minor problems aside, this is a fine place to establish your base so you can explore Hannibal.
If you are in the Hannibal area for fun, this is the place for you! Centrally located near all the Mark Twain activities and shops of downtown, this is a walk away from it all. Across the street from Mark Twain Dinette, it is right on the main drag. Clean, good staff, quiet and a great view of the Mississippi River. Down side: it is right on North 3rd St. and you will hear traffic and occasional train. Also, the pool closes at 9pm and breakfast was "okay".
We stayed overnight here on our trip down the Great River Road. I booked it online. It was very easy to find. Signs pointed directly to it. At checkin I asked if we had a room with a River view and they had already put with a great one on the corner of the hotel. This was awesome as we had windows on 2 sides. The room was very clean, bedding was first class . Big fluffy towels, big deep soaker bath tub. The lobby has a lot of seating area for lounging complete with 2 big tables and chairs. The pool and hot tub are sparkling clean and in the center of the hotel. Check in was great. Breakfast in the morning was taken care of by a fellow that was very proud of his service and cooking. It was great. He welcomed everyone and explained all the selections. This is a first class best western. The room we wanted and got had an awesome view of the river. One drawback was the noise. A number of trains went by during the night and they blow their whistle at every crossing. We also were on a very busy highway and the big trucks slow down for the corner then speed up for the hill. Very noisy for us so if that kind of thing bothers you ask for a room on the back side.
Are you kidding me? Where do I start? My room looked South and East on the quiet end of the third floor,so I got to view the Lord's sunrise and sunset overlooking the Mississippi River every day! I could easily walk in the historic district or by the river as well; I am not an energetic youth,so this is a lovely location. Grace,Michelle,Jeff,Kara,Austin,and all other names I did not get were just excellent,friendly,and helpful. Also,I can't leave chef Carl out,who used to work on a cruise ship! He is as hardworking and friendly as ever, and I love the daily breakfast he turns out. Environmental services were excellent,too,and so friendly. I just love the people here,who really make a difference and always go the extra mile-with a smile! Thankyou all so very much; you are Hannibal's best!
Very nice hotel. Rooms have just been updated. Breakfast bar is pretty good. The location is perfect. We walked to almost every thing in Hannibal (shops, restaurants, mansion tour) We were there during the Folklife Festival and enjoyed that too.
Hannibal is a fascinating place to visit. I was able to stay only one day and a night but would love to go back and when I do I will stay again at the Best Western On the River for it certainly is. I had A BIRDS EYE view of downtown and the river from my hotel window. It was sure fun to watch the people but even more fun to watch the tug boats and barges going up and down the river. I highly recommend this hotel to all who love a river view.
I came to Hannibal on a business trip and after reading several reviews I decided this hotel would probably be the best one in the area. There were two front desk receptionists when I checked in, one was very friendly and seemed somewhat new to her position, and the other was not very friendly at all, she wasn't engaging and seemed to be in a rush to get rid of me. The room was mostly clean, with the exception of nail clippings on the carpet next to the bathroom. The bed was very old and not very comfortable. The one thing that bothered me the most, and is the primary reason for the poor rating is the ridiculously loud trains that sound like they go by every hour all through the night. I didn't pass any train tracks, none of the reviews I read mentioned any noise from the trains, and I most certainly was not made aware of the trains by the front desk staff! I definitely don't recommend this hotel and will stay somewhere else if I ever have to come back to Hannibal.
Excellent location and easy access to walk to all of downtown Hannibal. The hotel is well maintained and clean. It feels very homey and comfortable. Breakfast was a pleasant surprise and had several choices. The front desk staff is very pleasant and helpful!
This property is just steps away from everything Twain. I could see Mark Twain's home from my window…or at least I could have if it weren't for other buildings in the way. Restaurants, bars, and historic sites are all within walking distance. The room was clean but the free breakfast left a little to be desired. I think it was designed to be just like the food Mark Twain's ate.
This hotel was the best pick for the weekend. It was walking distance from the Fall Festival and the staff could not have been more friendly or helpful. There is a nice breakfast buffet and the rooms are sparkling.
Were planning a weekend trip to Hannibal and had no preference of hotels, just wanted something that sounded close to restaurants and shops. This hotel was ideal; there is a diner right across the street and other eating establishments either within walking distance or a short drive away.
This is one of those genuinely friendly and well run places that you like to share with others. The front desk clerk was knowlegible and proud of his town and recommended a great walkable place for dinner. Our room was on the atrium with the pool and we were a bit concerned about noise. No problem as the pool is not open at night or early in the am - and the rooms (Hilton quality) are very sound proofed. The full breakfast (free) had a lot of variety (including no gluten) and was good. Hannibel is in a region with lots of smokers, which makes this all-no smoking hotel a great chòice for us. Great location; very short walk to river and attractions.
Our stay was very nice. We were close to the festival going on in downtown Hannibal, MO and were able to walk to whatever we chose to do. The room was clean and the beds were comfortable. The Internet worked great and was easy to connect to. We did not use the pool but it looked very nice and clean. The lobby was well maintained and offered large tables for groups to get together in the evening. The hot breakfast was fairly good with a nice variety of items.
We had a lovely time in Hannibal. The location of the Best Western was perfect. It is an older hotel and could use a little sprucing but the staff were great. The room was clean and comfortable. We would stay again.
Located very close to old downtown Hannibal and Mark Twain exhibits. Quiet except for an occasional train -- didn't hear any after 9 or 10 o'clock PM though. Room was a good size and everything was ready for our stay.
Our room was very spacious,clean. The bed very comfortable and they had an excellent hot breakfast. Excellent location for easy walking to the Mark Twain boyhood home and downtown and to the riverfront. Would most certainly stay there again.
Although this was just a stop over for the night we plan to go back for a weekend. Rooms were very clean and quiet. Front desk clerk was friendly and informative. The breakfast was the best I have had for a free breakfast at a hotel.
A city is disrepair. So sad to see the derelict condition of an important site. Mark Twain is an icon in American history. His city composed of beautiful old buildings that are in derelict condition. I will not return unless the state takes an interest in preserving these old glorious buildings.
This is a great place to stay in Hannibal . Location is within an easy walk to tourist stuff. Three blocks up from the river. The room was very quiet. Ours had an extremely quiet a/c controlled by a wall thermostat. Indoor pool inner atrium set up. The BEST breakfast: Selection. Freshness. Breakfast area. Totally impressed with this place. Super comfortable bed. Great wifi. Would definitely stay again.
Stopped in Hannibal Mo on way to visit in Kansas. Hotel was located downtown and near a lot of museums and restaurants. Hotel was very clean and well maintained. Room was roomy had had a great view of the Mississippi River.
This hotel was more than what we expected. We requested a river view, which it was stretching it, but we did get it. But, we were amazed at how nice our room was. The room was huge. 2 King sized beds, a sofa & the bathroom was beautiful. The whole room was very pretty. The breakfast that was included was delicious. They served scrambled eggs, bacon, sausage, biscuits, gravy, fruit, and more. The location was perfect. Walking distance to the historic district. We were more than pleased
This hotel is everything that was advertised. We were very happy with the room and all the amenities. The only thing that was a little disappointing is that the breakfast room is not large enough and the line for the buffet is very slow moving. Might I suggest that the buffet be moved to the center of the room thereby allowing guests to use both sides of the buffet. Staff was very friendly and helpful..Very nice hotel, I made the right choice.
Walking into the 3-story hotel, we first noted the chlorine smell from the indoor pool. Thankfully, that dissipated Our room, on the third floor, was comfortable and large. Our river river view was tough due to the dirty window. Inside of the room was very clean, however. Decent breakfast, helpful staff, excellent location near Twain sites and shopping - especially if you're into quilting.
The new building next door to main hotel is less than 2 years old and very nice. "Free" Breakfast is average for it's kind. Easy walking distance to downtown Hannibal for food, drink and shopping. Nice people!
Couple of days ago we stayed at this hotel. The name is very deceiving...it is not on the river, but 2 or 3 blocks away. We did get a river view, BUT, the windows were so messed us...cloudy glass...you could only see out in about a 1/4 of the window. Also, the door did not close unless you kind of lifted it as you closed it. Except for the lady at check in, the personnel kept their heads down and were not very friendly.
The accommodations were excellent, the staff was first class, and the location was ideal. I'll look forward to my next stay here and won't hesitate to adjust my schedule in order make that happen. The location was very convenient to access from Int 72 and US Hwy 61.
Our room on the third floor of the new building had a nice view of the river. The room was quite large and the bathroom clean and adequate. Free wifi was appreciated. Nothing fancy about this hotel, just the basics, but the room did have microwave and small frig. Main complaint is that the room and hallways had a strange smell. It might have been from new carpet but it was a chemically and unpleasant odor that permeated everything.
I stayed here because of the brand on the first night of my trip and stayed again on the way home because of the hotel itself. The location is ideal for visiting the historic downtown on the river and if that's not interesting to you, there's an excellent diner across the street. There are two separate buildings to this holel. I stayed in the older, original building. The newer expansion is across the side street. My building was ready for a cosmetic upgrade, but everything was clean, comfortable and functional. The bed must have been newer; it slept like a dream. The layout of the older building made me think it might be a noisy night - it's the old style of rooms facing an interior courtyard with the swimming pool in the middle. (All indoors). That usually means screaming echos, but there was a sign about hours and quiet times and I was lucky because the hotel was filled with two buses of seniors on a trip. They must have gone to bed at 10 because I did hear people talking around the pool, but it was perfectly quiet by 10. Everything worked: TV, WiFi, Lamps, Shower. The remote was ready for a new battery, but overall I had no problems. There were plenty of luggage carts, the staff was helpful, efficient and polite. The breakfast was plentiful: eggs, potatoes, meat, gravy, fruit, breads, waffles, yogurts. There was plenty of space to sit, even with a full house. I heard that the outdoor pool was wonderful, but I didn't see it. I did wander the neighborhood for 5 or six blocks to stop in the various shops and museum attractions. There was plenty of refreshment options: restaurants, cafes, coffee shops, ice cream, fudge and a tiny general store. I ate at the Mark Twain diner across the street twice. It was very nice. The directions to the hotel seemed confusing but once I got there and then left again, it was pretty clear that all roads lead to and from Hiway 61. Very easy the 2nd time. I will definitely stay again - excellent value for the price.
Drove to the area for a meeting.when I checked in no one at the front desk mentioned an air conditioning problem.i noticed the fan in my room.thinking that was odd.I set the air and left.at 9:30 pm upon my return to room,I noticed how hot it was in there.was informed by desk that indeed the air was broken.and there were no other rooms.
Excellent hotel. Have stayed before and enjoyed. Nice pools/hottub. Very comfortable and great location. Enjoyed breakfast and was very comfortable bed/temperature of room. Only place I stay when I have come to Hannibal.
The hotel has 2 sections. We stayed in the newer bldg on 2nd floor. Room was very clean, staff was friendly and it's walking distance to about everything you would want to see and do. The outdoor pool was the best I have enjoyed at a motel/hotel stay. Pristine!! My only disappointment is the name of the hotel is misleading. This hotel is NOT on the river. There is a street, then a row of businesses, then another street, then another row of bussinesses......THEN the river. We could only see a tiny sliver of the river from our room. I don't know how much difference there would have been if we would have stayed on the 3rd floor. If you truly want a room with a river view this isn't it. However; overall, it was a great stay!
Room was clean but the bed was way to hard for my liking. Staff was rude and unaccommodating. Needed an early check in desk clerk, on both shifts, just said no. Not lets see what we can do or no I sorry just no. To busy to smile. Did not get the feeling they liked or wanted tourists in their historic little town.
They couldn't do enough for us. So obliging. Hotel is in the centre if town and ideally placed for just about everything. Quiet. Nice and clean. Breakfast was plentiful and nice to eat. Pools looked nice though sadly didn't have time to try. Very happy
We were assigned to a room in the newer building which was great, spacious, and well appointed with two King beds; the hotel is centrally located near restaurants and Mark Twain attractions. The bed was extremely comfortable. The only negative for us was the almost non-existent wifi connection in the room which is important as internet connection without it is almost non-existent in the town. The wifi connection was much better in the older building where the front desk is located. We would still stay here on our next trip to Hannibal; the facilities are great and very relaxing.
The room we had was in the building next door. It was a very nice room, and an excellent bed. The next time we will stay here again, but we will eat breakfast elsewhere. The buffet layout created lots of waiting, and congestion. The food was fair, at best.
The room was very nice and the location is great! The gentleman who runs the breakfast was passionate about providing good food and service as well. However, the courtyard concept inside the building with the rooms looking down on a swimming pool inside on one side and a gathering area with tables and TV etc. on the other made for a VERY loud and late night despite the pool closing a 10:00 pm!
We stayed in the newer building right in the middle on the third floor. Got to watch the river boat and barges go by. Nice room with sufficient amenities. Bed was very comfortable. You couldn't ask for a more convenient location to visit Hannibal. So much better than staying on the Highway!
We were very happy with our recent stay, the only thing we were disappointed with was the times for the pool/hot tub. 9 to 9 can be a little hard to fit in when you're out site seeing. We did make it to the pool and weren't impressed. The hot tub had very little power behind the jets, just lightly swirling hot water. The pool was nearly as warm as the hot tub, not cool and refreshing. We would certainly consider staying again. One thing that we found funny, the mirror in the bathroom in 223 really needs to be straighten. whoever installed it needs a level.
Within a couple blocks of most tourist venues and many restaurants. Clean, comfortable, nice room, a little crowded. 2 separate buildings, indoor pool only in main.Take your own pillows. Their new ones are too big for comfort.
Very nice view of the River, Was pleasantly surprised at the room!! Very roomy. very clean and very comfortable beds!!! Great location, we could walk to all the museums and trolly and dinner at the Brewery, which was also very good. Also great breakfast!!
Best Western is close to the main attractions near the river. There are good restaurants, snack shops, retail shops, historical sights, tours, a sightseeing boat and other things to see and do. The hotel has a refrigerator and microwave. The room is a good size with comfortable beds and a large bathroom. They have breakfast available. There is a pool and hot tub and exercise room.
We recently stayed at here over Labor Day weekend for the Steampunk Festival. The rooms were very nice and clean with all amenities needed. The checking process was very short and accommodating. All of the staff was very friendly and helpful. We had a wonderful stay. We will be booking again for next year and all future stays in Hannibal. As we visit Hannibal often. They also have a very nice full breakfast.
If you want to stay within just a few yards of the historical district, particularly Mark Twain's, Huck Finn's and Becky Thatcher's houses, this is the place. The Big Muddy is just 2 blocks east, and there are fun shops and restaurants nearby. We asked for a river view room, and were accommodated very nicely by a great and caring staff. My only complaint is that the windows were almost opaque with fog, dirt and general discoloration. They need to be replaced. After all, what good is a "river view" room if you can't see through the windows. Breakfast was so-so, typical free buffet fare.
Enjoyed our third floor room view. Very nice hotel, close to many attractions. Especially enjoyed strolling along the river and watching the boats. Nice brewpub/ restaurant nearby. Check-in and checkout was easy. Nice pool and restaurant in hotel.
all ok, but fridge was broken. also , i reserved through best western website, and asked a room next to our friends. Hotel staff stated that they did not get that request, and that best western website is not working properly.
Rooms are very small. We rented two rooms for the steampunk festival. The toilet did not work that well. It was $125.00 a night and not really worth the price. Breakfast buffet was good. The gentleman tending it was very dedicated to what he was doing. He was really proud of his pepper gravy. It is probably one of the better breakfast buffets. The people above us were loud and heavy walkers. My husband and I did not sleep that well.
This hotel never disappoints when we have stayed here, but this was extra special. We stayed in the new building, next to the other one Room was gorgeous, clean and spacious. Approximately 30' ft w x 15 ' .While other hotels are getting stingy with soap, shampo, coffee etc these folks have amped up with everything to make your stay pleasant. Staff is swell, breakfast was fantastic. Hot biscuit and sausage gravey was delicious. Eggs, bacon, sausage, hash browns, cereals, and the BEST coffee. Clean and nicely displayed. Lady in kitchen was a sweetie. It is right downtown next to the action. Take your earplugs if your a light sleeper. There is a train whistle at night. Room 342 has a great view and you can see the boats on the river. No problem getting a space in new parking lot. Can't wait for our next stay.
I recently traveled to Hannibal, Mo as a stopover on my way to visit a relative at college for the Labor Day weekend. I made the reservation the day before we arrived and was quoted a price of $150.00 plus $22.00 tax (172.26) for two people two queen beds. I asked about AARP or AAA rates and was told that was their lowest rate - no discounts. Since there are not many hotel options in Hannibal I reluctantly made the reservation hoping that somehow a standard room at a Best Western would be worth $172.26. Those hopes were dashed the minute I walked through the lobby doors. I was unfortunately met with the overwhelming smell of chlorine!!! Next to the front desk in the lobby is the swimming pool. Guests be warned - you will get splashed walking to your room or elevator! Even thought I had a very unpleasant first impression the front desk staff was very friendly and welcoming. Our room was located on the second floor overlooking the pool. So the noise from the pool was very loud. The room was adequate but no where near the price I was charged. The TV did not work but when I called someone from the front desk promptly came up to our room to fix it. (He was very nice) Also with noting the bottom of the bathtub/shower was wobbly and uneven. Our room did have windows that opened but the noise from the street and trains made it necessary to keep them closed. The location of this hotel is convenient for walking downtown in historic Hannibal and is blocks from the Mississippi River. There are actually two separate buildings at the hotel with adequate parking at each. So be sure to ask for the other building without the pool unless you love the smell of chlorine. You are given a parking tag for your vehicle at check in. The hotel is on the main drag so there is a lot of traffic noise as well as train horns from railroad tracts two blocks away. There are restaurants and shops within walking distance but be warned - do not eat at the Mark Twain Dinette across the street. Absolutely the worst food on the planet. It's tasteless, plastic institutional food quality. There were several tables around us who complained about the quality of their food and received free meals. We did not complain as we had a young waitress who was very overwhelmed at that point. We paid our bill and left most of our food uneaten on our plates. The breakfast at the hotel was less than good. Even though there was a tip jar prominently displayed the counters were dirty and not much food. No fruit - except for two oranges. So all in all I was very disappointed with my stay at the Best Western on the River. It would have been ok if I was paying an average price for an average hotel, but it was very very overpriced - taking advantage of the Labor Day weekend and a SteamPunk convention in town. Would not recommend this hotel.
Have stayed here before and loved location. Easy walk to River District. Always a lot going on. Room was very nice and beds are always great. Breakfast was good. Typical Best Western breakfast. Loved this hotel and the town of Hannibal.
This is a wonderfully maintained hotel. We've been coming here for years and it's always the same. It never disappoints! The whole facility is clean and the rooms are updated. The main building is built around the indoor pool and large jacuzzi. The rooms must be sound proofed because you don't notice the swimmers even when the pool is full of kids. After 10 pm the facility is quiet. There is also an outdoor pool. The hotel is across the street from the Mark Twain Diner which has delicious and reasonably priced food. It is also within walking distance to the shops, sights, river boat, night life, and river boat. You can also walk to the light house if you can handle the 220 stairs! The hotel staff are very friendly and make every effort to ensure your stay is pleasant. The rooms are large and have a large tv, large fridge, iron, blow dryer. The shower has good water pressure . I would definitely recommend this hotel for your Hannibal stay. It's great for kids, families, and couples.
On the River it is! Right down town Hannibal overlooking the Mississippi River and the downtown area just a short walk to many of the best attractions. Great comfortable Beds, clean and quiet. Breakfast was good, scrambled eggs or pancakes, I had oat meal with dried cranberries, nuts, and granola.
The hotel is in a great location. Easy walking to many attractions and restaurants. Very clean and updated. The staff was very friendly. The only downside was that the air didn't keep the room quite cool enough. We had a great view of the river from our third floor room.
We enjoyed every minute of our trip to Hannibal, MO. The hotel was the perfect location and we could walk every where in town. The facility was clean and the staff very accamadating. The kids loved swimming in the pool every day and breakfast gave us all a good start to the day.
Let's start with the room every room had to King beds and a pull out coach and it was a very cheap hotel. The pools were the cleanest pools I had every seen. The staff also told me they clean the pools and hot tubs every day. There was a Indoor pool and hot tub and a out door pool and hot tub.
On our way back to Minnesota from other parts of the Midwest, my son and I booked a "Haunted Hannibal Tour", so we called the Best Western close to downtown Hannibal to book a room. The staff was on top of things, for when we arrived at the motel at 6:30 PM on the dot, we only had 15 minutes left before assembling at the tour site. Motel staff had our room all ready and told us the quickest way to reach the place where the tour was to begin. Consequently, we had no time to plop our tired selves on those wonderful looking beds until well after 9:00 PM. Once back at the motel, the pool was unfortunately closed. I was almost tempted to cut through the pool cover and take a lap or two just the same. By morning we needed to be on our way so didn't have a chance to jump in and get wet. The room we had was clean and comfortable. Being that it faces the indoor pool, I could not help but wonder how quiet the room might be on a busy summer weekend. I'll have to find out the next time I'm in town.
Our room was great with two king size beds. The view of the Mississippi river was wonderful and we got to see the sunrise over it in the morning. The breakfast was very good and so was the service! The woman who served breakfast even gave us directions to our next destination and knew the area well.
We got to Hannibal late in the day and this was the first motel we came to and had a gift card but it barely covered the tax etc. It was way more than similar Best Westerns we have stayed at but I understand Hannibal is a tourist town. Children amused themselves riding up and down on the elevators but I suppose this was not management's fault. My main gripe is the lack of parking and had to park on a crowded slope and didn't feel my truck would be safe The breakfast was so-so. Not that it matters but it is not on the river but across the street
We had a very stay at the Best Western by the River in Hannibal, MO. It is a very convenient location directly across the street from the Mark Twain visitor area, one block from the main street and 2 blocks from the MIssissippi River. The location was the primary driver for selecting this hotel, however the hotel was clean, well appointed and the room was large and comfortable. I would recommend the hotel for anyone visiting the area
There were four of us. We had a river view room with two king size beds. The room was beautiful and the beds very comfortable. We had a VERY enjoyable experience with no problems whatsoever. We try to stay in Best Western when we can. We are rarely disappointed. This one does not disappoint.
First they have problems with the air conditioning and have fans blowing. The air is stuffy. Had I known, we would have gone elsewhere. The tub floor was shaky indication poor installation. The hotel is due for a facelift. And until they fix the air conditioning, stay away.
Had reservations which had to be changed due to an unexpected thing... so had to arrive a day earlier than planned, so they jacked up the room rate. The price was pure gouging. In no way should you have to pay more than $200.00 for one standard room at a so-called "budget hotel" in friggin' Hannibal, Missouri. C'mon. And the hotel was far from being full. $200.00? Where do you think you are?
Would definitely stay here again. Hotel was super clean and location is great! Breakfast buffet was very nice many choices. Asked for a late check out, the staff was very happy to comply. This was our second stay at this hotel and couldn't be more pleased.
I had a really nice visit to Hannibal MO. The Best Western was within walking distance to everything. It was clean, staff was great and breakfast was delicious. A little on the pricey side, but a great place to stay.
Very convenient to all attractions. Didn't use the car. Vending machines were empty of first 3 choices of soda. A bit of confusion by staff on checking in. but overall it was a very nice experience in this city of Mark Twain.
Swung by for a couple nights on our way home from Iowa to Illinois. Desk staff was very accommodating. Had a very nice room on top floor of original building. There was some traffic noise, but not at a level that bothered us at all. Room looked as if may have been recently remodeled. Visited the hot tub one evening - one of the largest I have ever seen. Breakfast offered a good variety of usual hotel fare and had a very pleasant attendant. Very conveniently located to most of the historic attractions.
This hotel was great. We stayed in the new building. It's brand new. Two King size beds. Bathroom was spotless. Nice refrigerator and microwave in the room. There is an outdoor pool behind the new building. Looked nice. We didn't have time to get in. There is an indoor pool in the main building. Looked nice as well. We would definitely stay there again. Very close to all the downtown attractions.
A baseball tournament brought 12 players and their families to the area. Hannibal, MO turned out to be a "gem" and a true slice of Americana. And Best Western On The River were wonderful hosts to us :) From the booking process where I reserved a block of rooms for our group, through check-out, Romaine and the other staff at BW were accommodating, patient and very kind. The morning breakfasts were great - make-your-own waffles was a big hit with the kids - and having both and indoor and outdoor pool offered a nice variety for our group. The new building is VERY nice, the old building is what one would expect, but clean. The big positive here was that there were multiple room arrangements available to meet the different needs of our different families - from space to price-point - everyone got what they needed. We had a couple free days mixed in with game days, and Hannibal offered so much for us to do - we enjoyed the riverboat, the caves, Sawyers Creek, and a minor league Cavemen game. And the parents enjoyed exploring this quaint town - with a couple great restaurants, bars, coffee shop, and shopping. Hannibal and BW ended up being a wonderful experience for us all!
First time to hannibal since i was little. Me and my husband had a good time. The front desk was very nice and friendly. They let us check in early but couldnt get the keys till around 3 which was fine. When we got to the room it was very nice, clean. Only thing was there wasnt enough towels for me and my husband so i had to get some. We asked about places to eat and they recommended some. We were able to sit out in the parking lot to watch the fireworks which was nice. We plan on stayin here when we go to hannibal again. The picture is the view from our room which was nice.
My mother, sister and I stayed at the Best Western on the River for just one night while passing through. The rooms were very nice, recently remodeled (I think we were given a room in the new building. I'm not sure what the rooms are like in the original hotel) and the location was really good. We were able to walk to the little downtown area to grab dinner, which was nice after a full day in the car. I would definitely choose this hotel if going back to Hannibal. There are other hotel options in town, but this was a great one if you want to be within walking distance of the river and historic Mark Twain areas.
One block from historic district, easy walk but road is brick. Breaksfast was hot, eggs, bacon, sausage, biscuits and gravy. MIchelle kept everything full. Michelle and the housekeepers are the only sraff in the building. Front desk staff are across the street in another building, so yiu have to call if you need something or search around for a housekeeper. (We had a lamp go out and no coffee left for us, so we did both the search and call). Perfect location for Main Street and just 3 miles or so to Mark Twain cave.
We chose this hotel because it was within walking distance to so many attractions. Our room was in the new building that was built about a year ago. The room was spacious and very clean. A full hot breakfast was included and had many food choices. We swam in the outdoor pool, but there was also an indoor pool. We walked to see museums, historical buildings, a children's musical and ate in several different restaurants.
Loved our room at Best Western for our 2 day exploration of Hannibal in MO! We were just a block from Mark Twain's boyhood home and walked everywhere! A few blocks to shops, restaurants, and the Mississippi. Fantastic beds that were very comfortable, clean beautiful room. I would definitely recommend this as a must stay in Hannibal!
The location was very convenient. The indoor pool was nice. If you are staying in the main building the pool is in the middle so the hallways were humid, but our room was fine. We did use the fridge for drinks we brought, but the vending machines were not outrageous like some. It was clean, modern, and comfortable. Breakfast was good for being free!
I typically enjoy luxury hotels, but this was perfect for our sightseeing purposes in Hannibal. You have to cross the highway, and the Mark Twain attractions are all within walking distance. The breakfast buffet was okay; no bananas either morning. My hub made waffles and said they were delicious. I'm not a big fan of buffets and don't like to bother making anything. The young staff at the desk were very friendly and love Hannibal and convey their enthusiasm.
We've never encountered a hotel, in 15 years, that was more accommodating to our motorcycle group. They encouraged us to park our bikes under the overhang and provided wipe-down rags without us asking. Downtown Hannibal is really cool and this hotel is ideally located.
I rented 3 rooms for my family for 2 nights. We loved the location as we could walk to all the attractions in Hannibal that we wanted to see, including the Mississippi River (except the Caves, which are well out of town). We traveled with a senior citizen, 5 adults, and 4 children aged 6 and under. The pool was inside which was a big hit with the kids. The only complaint we have is that our rooms air conditioner quit working and the staff member that helped us told us to wait 15 minutes to see if it came back on. If it didn't, he said to tell the staff member coming to work at that time because he would be leaving. He obviously was passing the buck to the next worker. But after that 15 minutes, my husband was able to get us switched into another room. I would highly recommend staying here. And take the trolley while in town, the guys running it are great!
We always stay here on our way to Indiana. It's half way and the place is really nice. There is a good restaurant across the street. Hannibal is an interesting place and you can take a walking tour at any time.
The hotel room was really nice and clean! The people who worked there were nice and professional. They were excellent in changing our room so we had a sofa bed for the kids to sleep on and then bringing extra towels, sheets, blankets and pillows. It a very family friendly hotel and with in walking distance to downtown! The only complaint is that we had our thermostat set on 60° and the room was still slightly cool.
And requested a room overlooking the river was a good view of the river Saw barges and trains frequently on the third floor guys did not bother at all two queen beds would have been fine with just one . Breakfast was great on Saturday Sunday breakfast pans I got behind ran out of lots of things before 9 o'clock. Have swimming pool and hot tub inside our building and another building across the street had an outdoor pool. Probably would stay again if in Hannibal .
I plan to stay here every time we work in this area. great service all around. Clean stay. Polite people. Pool and hot tub area were so much fun and clean. New outdoor pool we didn't have time to use. Breakfast was fun and we enjoyed the elevator having a window side.
We stayed on the 1st floor and it was perfect. The room was large and it was close to the indoor pool as well as parking. The lot attached to the main building is a little cramped but there is an additional lot across the street with plenty of space. Housekeeping was efficient. I would leave the room at random times each day and my room was always clean when I returned. The hotel is located in the center of town and is in walking distance to many of the area attractions.
Positives: central location, comfortable, good breakfast Negatives: cramped parking, a bit pricey Rarely do we choose a higher-cost option when traveling, but Best Western On the River was an exception. It's downtown location convinced us to spend a bit more to make the most of our short time in Hannibal. Although the hotel is named "On the River" the shoreline is about three blocks away. However, you can see the mighty Mississippi from the property. This is a great place if you're interested in touring local historic sites. Samuel Clemen's boyhood neighborhood, downtown shopping, the riverboat ride and more are within easy walking distance. Distant attractions like Lover's Leap can be quickly reached on local streets. We arrived about 11 p.m., along with several other customers. Check-in went smoothly despite the late hour and high demand. This hotel operates two buildings: the original structure close to the highway and a newer facility across the street that sits further back on a hill. We were assigned a room in the newer building. On-site parking was tight around both buildings. The lot adjacent to the older building was completely full. Only two spaces were left in the lot in front of our building. Many customers parked on the street. Due to overbooking, we were upgraded to a room with two king beds (instead of the single bed we requested.) The room was huge...far more than two of us needed. It was nice to have so much space for all our equipment! Inside and out, the entire facility was very clean and in good condition. One of the beds looked like it had been used more than the other. We chose the "better" of the two and slept very well. We appreciated the fact breakfast was served in our building...it would have been clumsy to walk across the street just to eat. The breakfast nook is small but management smartly placed dining tables in the lobby to accommodate more customers. They served eggs, sausage, make-your-own waffles, a few kinds of cereal, a bit of fruit, and beverages. The "kitchen manager" (my term) was good enough to replenish both eggs and sausage fifteen minutes before service was scheduled to close. A surge of diners had exhausted the supply, leaving nothing for latecomers. Bravo for that manager. Some hotels wouldn't have prepared extra for anyone. I found it interesting they removed food in warming trays immediately at the scheduled closing time. What did they do with all the leftovers? (Feed the staff?) Our only problem came when I requested a receipt at checkout. The desk employee said our third-party aggregator would provide one. The problem was, I booked on Best Western's web site, not through another vendor. Some time was required to straighten out the situation. I eventually received a correct statement. The Bottom Line - Downtown Hannibal doesn't offer many lodging options. For that matter, few options are available in the entire town. Fortunately, Best Western On the River is one of them. This hotel costs a bit more than more properties on the main highway, but for sightseers like us, time saved by staying here is more than worth the extra price.
Everything was great and we will be back as soon as we get a few days to enjoy and get away from work. Hannibal is a favorite place we go and we always go to Labinnah for dinner as the food is great and they actually know us, as we go there often. We do not go to breakfast as we are late sleepers but have in the past gone to breakfast and it was always good. See you next time!! Chris and Kirk Wall
Very nicely laid out hotel, decently distanced from the highway, & close to the river. The room was comfortable & clean, & the service was great! Loved the public hot tub & pool, with a skylight above that brightens up the hotel. Has the feel of a more expensive hotel while keeping reasonable prices. Also, lets not forget that they provide you a nicely wrapped, "fresh" remote!!
We were very happy with the room! The new outdoor pool just opened, this wasn't mentioned anywhere but it was a great surprise. To be within walking distance of downtown was wonderful. Room was clean (except the piece of beef jerky that we found in the ac unit) and very spacious. Staff was friendly and we felt that the property was safe.
In a great location to downtown. Was close enough to walk back up when we purchased items. Was very clean and comfortable. The bed was awesome. Got a great night sleep .Wish we would have stayed more than 1 night.
Wonderful, comfortable new room with great king double beds, roomy and clean bathroom, and a wonderful staff with fantastic attitudes by all. Truly a gem and we will be back. What nice people who really made this a nice stay! Thanks to Jeff and the rest of the staff who radiated hospitality and kindness!
I will return on our next trip. kudos to staff and Best Western. very helpful, considerate, and made our stay enjoyable. there was a pool right outside our room but we did not hear the noise from the pool or the humidity created by the pool inside the room
We were pulling a trailer behind our motorcycle which made parking tricky. The staff, without hesitation, suggested we park under the awning in the front. It was great because it also kept it dry that night when it rained. We also loved the view of the river from our room and the convenience to all the historic sites.
Overall, pretty good. Others have complained about the train noise, but we liked it. Good beds, pretty bathroom. We stayed at the new building and it was nice. Plus it's where the breakfast is. The pool is in the other building and it's pretty warm, but overall this was a nice hotel and we enjoyed it. It would be nice if they had either an attendant or a change machine in the new building because vending machines are there but there's no way to make change.
this place is worth the money, friendly staff, very clean, great view, and alot of stores surrounding the place, air condition was very cool, and breakfast was good, i highly suggest this hotel. the pool was clean and the room was very clean, enough parking.
The Best Western on the River (not exactly ON the river, btw, but near it) just built a new hotel on the lot next door and we stayed there. This was a top-rate room. Our family of five (two parents, three kids 5, 12, & 14) loved our lodging! The service was superb, friendly, and fast as well. At about 9:30 pm we realized we needed an extra blanket & sheets to set up the youngest on the love seat and it was delivered within minutes. And next morning complimentary breakfast was very good, served by a cheerful young lady. They had hot scrambled eggs, potatoes, & sausage; waffles; yogurt; fresh fruit; dry cereal; milk and juice; toast; fresh fruit; etc. The coffee was decent. They had plenty of food up until the end. We had to walk across to the main hotel to swim, and I was glad we were in a different building because the indoor pool there made it very humid inside and all those rooms opened up into that central atrium to overlook the pool. So we got to swim, then leave, returning to a crisp, cool, new hotel in the nicer, new annex! It was a very hot day, so the walk back was pleasant and no trouble. The beds were excellent, and I loved all the big, fluffy pillows that smelled vaguely sweet. The bathrooms were clean, towels white & fresh, a sparkly shower, plenty of complimentary toiletries, enough Kleenex and tissues... everything was pristine. The carpets were very new, the bedding was bleach-white and soft. Each bed had 5 pillows. The TV was a newer, flat screen. We put our leftovers from dinner in the small fridge, and there was also a microwave. We were also able to fill our small cooler with ice. My only complaint was you could hear lots of annoying thumping through the floor above. We were on the ground floor. It sounded like they had a toddler barn stomp going full force up there until at least midnight and I decided to turn the A/C down low so the fan would stay on to try and drown out the incessant thumping noises. You could also hear doors slamming in the hallway. I was so grateful that the bumping eventually did stop and I was able to fall asleep. Of course by then everyone else in our room had fallen asleep in spite of it, and then I had snoring to contend with, but I eventually did get some shut-eye that night. The cozy bed made up for the inconvenience. In any event, consider bringing ear plugs or a small fan just in case. Other than that, the room was excellent and the service outstanding. TripAdvisor won't let me give 5 stars ratings for great service, etc., anywhere for some reason, so I only rated the sleep quality, giving it a four. Everything else was a five.
Ok, so there isn't a plethora from which to choose when it comes to hotels here. The BW?... they were great. The locale is in the middle of town, the rooms were clean, service was great and they welcome us Harley riders! ??. There is an indoor pool. We didn't use... The smell didn't bother me and, more importantly, I didn't HEAR all of that pool fun in my room.
Nice hotel, clean, comfy. When I went it was Mark Twain days and was in walking distance of food, tourist traps. I was in the new building that doesn't have a pool. Which I was ok with it just a layover trip. The front desk was very helpful and friendly. Will still again if ever the need arises.
No bed bugs. Clean. Convenient. Parking can be a little tight. We had to park in the extra lot , which was not far but not extremely easy for seniors coming back after sightseeing. Overall a pleasant experience.
We found this hotel to be as close to everything as you can get. Huck Finn's house is right across the street. Everything is within a short walk. The room was clean and comfortable. Restaurants are very close but are needed only for lunch or dinner. The included breakfast in the hotel gives you all that you could ask for. The person in charge of the breakfast took pride in his job. Very helpful and constantly making sure that the food was stocked and the area was clean and neat. Would stay here again for sure.
We had booked a King room and were pleasantly surprised to have a complimentary upgrade to a double King riverview room in the new building. The room was very clean, the bed comfortable and the staff pleasant. We enjoyed watching the activity on the river, as well as the trains going by. The only downfall was the breakfast area, which was small and congested. The coffee/tea area was back in a corner by the food. It would be better to have it in a separate area, more easily accessible. Overall a very nice BW.
We are locals staying here for an extended period while our home is remodeled. It's the nicest hotel within walking distance of the Historic district without a doubt. The recent renovations are very nice and we found the room size and furnishings on par with 4&5 star hotels. The main building houses the pool inside so you can't get away from the chlorine smell nor the noise of pool users. If this is a problem for you, they have a newly built building across the street. Parking is an issue, disabled spots are few and quickly occupied. Great birds eye view of historic downtown and the river - even Lovers Leap. Pet's are not welcome but of course Service Animals are. Totally non-smoking hotel. Breakfast is a plus. Not your standard donut/cereal/waffle continental. They provide those as well as scrambled eggs, potatoes, sausage patties, bacon as well as biscuits and gravy.
Stayed in building adjacent to building with front desk and pool. Enjoyed it very much. Room was excellent and had nice view of the river. Building was very quiet which we liked. Walking distance to city attractions and restaurants.
Especially like staying near many activities. This hotel is within walking distance to the quaint downtown. Just a short drive to cave tours. We were here for a family wedding. The community area near the lobby helped us to gather away from our rooms to make our daily plans.
First off this hotel is hard to find! Once you enter, the pool smell is a little much, but after in lobby checking in for a few minutes you don't notice any longer. The gentleman checking us in was extremely nice, our room was not ready yet (we arrived early) so he gave us a room ready in the new building. The room was perfect, large, 2 king beds that where comfortable, great ac, etc. The breakfast was ready, hot, an great the next morning. I read some complaints about train noise, I was listening for it in the morning I was already awake only real reason I heard it, it didn't wake anyone else in room. Would definitely stay again!
We made a weekend trip to Hannibal to check out the town and stayed at the Best Western. We arrived early and were able to check in right away. Our room was clean and comfortable and well-appointed with large tv and frig. Our only complaint was the noise from the room above us and the train rolling through town in the early morning hours, both of which are out of the control of the hotel. The breakfast was in large dining area and there was a wide selection of items to choose from. The breakfast attendant kept everything clean and well stocked, I would have liked more fruit options though. Overall I felt the Best Western was a good value
It was very hot and humid so the air con felt great. My dad has a bad back and the beds were soft enough to lessen his pain. We got a room in the new building wich is very nice and our room overlooked the Mississippi River Overall was a great experience.
My husband and I wanted to be near downtown so we could walk around after a long day of driving. Great location, very clean, front desk staff very helpful especially when our room keys didn't work - fixed immediately! The bed was comfortable and the room was very nice. Our room was poolside (indoor pool) and at first we were concerned about all the kids and the noise, but right at 10pm the pool was cleared and everything was quiet. The pool was covered and not re-opened until the next morning. Very impressed and would definitely stay here again!
Great hotel, great location and value for the money! We had an issue with the cooling of our room and the refrigerator-but the issue was fixed right away and we were given a different room. The staff was fantastic! Hot breakfast in the morning was very good as well. Pool area is very nice, but is situated in the middle of the hotel, so it closes at 9 pm so our kids couldn't swim since we arrived late. Parking is a bit tight there as well-we had to park away from our building, but it was fine. I would highly recommend this hotel for families and I will stay here again!
My fiancee and I stayed here for 3 nights, Friday, June 3, 2016 - Monday, June 6th. We were very pleased with the high quality of the very spacious room, comfortable bed, large bathroom, etc. We stayed on the 3rd floor of the newer building and had an awesome river view. The complimentary hot breakfast was exceptionally good and was in both buildings over the weekend. Also, as others have said, this hotel is right in the historic downtown area in walking distance to everything. I was blown away by the EXCEPTIONAL Customer Service! We called the front desk about problems with our TV, and Austin volunteered to come directly to our room to diagnose it. He walked over from the main building in like 2 minutes, found out the issue was dead batteries in the remote, and immediately went back for new batteries. All on a busy Friday night, Austin made our satisfaction a priority. And every employee we saw throughout our stay was cheerful and friendly. I had way better customer service here than I have had in other, more expensive hotels. Highly Recommended!
I was able to stay in the new wing of the Best Western on the River in Hannibal. It is brand new and very nice. The rooms are large and the bathrooms are very well appointed. There is a TV, a microwave and a samll fridge in each room. The only downside is the short walk to the main hotel where breakfast is served (and the pool is there too.) Breakfast was very good but the breakfast room is pretty small. All of the overflow goes to the main lobby. It is only a block to the Becky Thatcher House and the white wash fence exhibit and Tom Sawyer museum. A great location.
This hotel worked nicely. The parking is on a slant on the side, but I could deal with it. There are two sections to this place, supposedly I was in the older section. The only thing it could use - would be a good sundeck. If you don't want to hear kids screaming in the pool, request a room away from this area - they will accommodate you. Room was quaint and clean.
This place is excellent, I just stay for one night and I love it !! I had a king bed no view!! The room is really clean, the sizes are just right. There have an inside pool can be a little annoyed because you can hear a little bit the kids playing. Breakfast is complete with all the essentials. Also, having someone checking every 5 min if is needed something.
with-in walking distance to most everywhere that you would want to go, shops, places to eat, sight-seeing, river cruise boat, trolley, mansions, and so many other things to do in the near-by area, caves, overlooks
This stay was great. Excellent desk clerks, great room. It made up for a mediocre stay awhile back. We will certainly stay here again. We travel through here quite and appreciate the fact we know exactly where we are going to stay
Love this Hotel...We have stayed here before and have never been disappointed. Will plan on staying again. rooms are clean, staff is friendly and breakfast is great! The location is great. close to the river and downtown...
First time at this Best Western....it was clean and the people were friendly and accommodating. The rooms are spacious and a provide the necessary amenities to travelers. Excellent hot and cold breakfast options. Lovely pool and hot tub. Close, walking distance to historic downtown Hannibal and in a safe location. Great place to stay!!
I loved this hotel in Hannibal l because everything was with in walking distance of all the Mark Twain activities. I use a walker and this place is so handicap setup. also the breakfast was awesome. The hot tub was wonderful on my joints.
Employees were courteous and seemed to enjoy what they were doing. The hotel was clean and all the amenities were up-to-date. The breakfast bar had a nice variety and the food was excellent. I will be back.
Truly enjoyed our stay. Clean room, comfortable bed, great breakfast. convenient location for historic downtown Hannibal,MO. Safe location. preferred top floor away from pool noise. offers all the amenities
Hotel and staff were great! The hotel itself and the rooms were very clean and well maintained. Staff were helpful on directions and suggestions of what to see and where to grab a bite to eat. We will definitely be back and this place is centrally located to all attractions, the river and lots of restaurants.
Best Western on The River is just that. It is located only 2-3 blocks from the Mississippi river. In fact, my room had a view of the river. The hotel is actually 2 buildings. I stayed in what I think of as the annex, which is approximately 100 feet from the main building. The annex has a small breakfast dining room and vending machines. The main building has the front desk, pool, hot tub, etc. My room was very nice and well appointed for the price and I thoroughly enjoyed my stay. I will tell you that a train rolled through at around 5:30 or 6:00AM and blew it's whistle. I was up anyway, but this might bother people wanting to sleep in.The only reason that I didn't rate the hotel higher is that the breakfast was still being prepared at 6;15AM when it was supposed to be ready at 6:00. Sorry, but I believe in promptness.
My husband and I and four boys stayed here for the night while visiting friends in the area. Very good experience overall. Staff was very friendly and accommodating. Breakfast items were plentiful. We stayed in the original building and did not get to see the annex. We were told they are in the process of installing an outdoor pool in addition to the indoor! That is a plus for us for future stays!!
When we checked in Austin and Issac were at the front desk to check us in and they were awesome and knowledgeable about the town. And at night Jeff was there to help answer any questions and was very pleasant to talk to and was very helpful on what way to take on the way home to Desoto Mo. He suggested that we take Hwy 79 to St.Charles then hwy 364 to hwy 141 and so on which we did and it was a beautiful scenic highway that followed the Mississippi river which has many scenic overlook parks to stop at. We had 2 queen beds on the 2nd floor overlooking the pool and out our window you could see the Tom and Huck park and the river. There is an indoor pool and hot tub which was very warm and very clean. They offer free HOT breakfast in the breakfast room from 6-10am very good and very fresh. The hotel is very clean, updated, and very kid friendly. The kids and I love the pool and hot tub. The location is perfect you can walk to every Mark Twain attractions in town and the lil shops ,the riverfront, and the Lighthouse. Its close to restaurants and the visitors center is across the street. We left the car parked the whole time we were there and walked everywhere. Most of the attraction and shops closed around 5pm so we would head back to the hotel with dinner and the one night the Hannibal Kiwanis had bbq on the riverfront and we got pulled pork with 2 side and pork chop sandwich with 2 sides and drinks and took it back to the hotel and then headed to the pool until 9pm when it closed. I would recommend this hotel to everyone coming to Hannibal. Its the BEST one in town !!! Oh and they do have an elevator too !!! From a very satisfied mom traveling with 3 kids ages 5,8,11 from Desoto Mo.
We almost always stay at Best Western hotels because we always know what to expect. This particular hotel was no exception although it did have a one unusual ( to me) amenity. The pool and hot tub were inside the hotel pretty much in the lobby, NOT in a different enclosed area. All the rooms at this hotel are accessed from the interior which is not unusual where they have extremely hot or cold weather. Having an indoor pool so close to the guest rooms might present a noise problem in the busy season but it was very quiet while we were there. The only noise problems we had were from the STAFF talking outside our room very early in the morning.The window had very good room darkening drapes so the lighting in the public areas did not effect us at all. Our king size bed was very clean and comfortable but the pillows were small and made out of cheap,lumpy foam. The morning breakfast was very good. A nice selection of hot and cold food , including make your own waffles. Our main complaint was that there was only ONE washer and dryer available for the entire hotel. Needless to say we didn't get any laundry done here as we had hoped. FYI, the only open restaurant while we were there was the Mark Twain diner that is directly across the street from the hotel. There are a couple of other real dumpy looking hotels in town so like the title of this review says, this hotel is pretty much the only game in town....luckily, it is not bad.
Very pleased with price, accommodation, staff - all very good. We did not expect the hotel to be as attractive or conveniently located. It was within walking distance of all the attractions we were interested in, in Hannibal.
We stayed here for 2 nights while visiting the cute town of Hannibal, Missouri. This hotel is perfectly located for seeing the town and walking to restaurants. Our room was nicely updated. However, you should know that this is an older hotel with a pool inside surrounded by the rooms. The first thing we noticed on walking in was the smell of chlorine from the pool. The other thing was the awful mildew smell in the elevator. Other than these 2 things, we had an enjoyable stay and the breakfast was good.
We stayed here over Mother's Day Weekend. We attended the car show. Hotel is close to downtown & shops. Plenty of places to eat within walking distances. Staff was very friendly & helpful. Rooms were clean with comfy bed. Breakfast was excellent! Lots to choose from to eat and server kept the foods hot & full. We would recommend!
A very nice hotel within easy walking distance of historic Hannibal. Our room was on the third floor with views of Hannibal, the Mississippi River and the lighthouse style structure on the hill located at the south end of Main Street. The hotel had adequate (just barely) parking, a nice indoor pool, a relaxing lobby and a good free breakfast. Our room was very comfortable and quiet. We did not notice the train noise some other reviewers mentioned. Our room was always cleaned in the morning. All of the staff were friendly and helpful. I will stay here again if I return to Hannibal.
This motel was very friendly, had just freshly upgraded the soft features of the rooms, and was very clean. Beds were comfy, and super convenient to the historic district of Hannibal. Mark Twain would be proud. The place has an indoor swimming pool which is great for families year round, too.
We frequently travel the "Avenue of the Saints", as our son lives in St. Paul and we live south of St. Louis - an 11 hour trip. This is one of our favorite overnight stops as it is conveniently located to both the highway and many good shops and restaurants. The hotel staff is friendly and knowledgeable about Hannibal. We especially enjoy the Mark Twain historic sites, some of which are just a block away, as well as the variety of food available within walking distance.
Located in the heart of Hannibal this motel offered a comfortable and convenient stay for my wife and I. We were within walking distance of many Hannibal tourist sites and only a short very easy drive to Mark Twain caves. The included breakfast was standard fare for hotels, nonetheless a very convenient addition.
Great Location for a walk-about historic Hannibal and views of the Mississippi from the lighthouse. Rooms were clean, service was polite and responsive and bed was comfortable. Not a 5 star but location more than compensates The Only negative was virtually non-existing internet, especially if you are in an end unit. You'll need to go to the lobby to make your cyber connections.
Good clean well run hotel. Ask for a back room so you don't get a room on the Beltline. Secure and courteous service. Quick check in and out. A little noisy if a baseball kids league is in town. Close to the Mall and good restaurants. The Beltline leads to everywhere but it is best to take side streets. The Beltline is in constant construction.
Nice place right in downtown Hannibal. Convenient to everything. only downside if staying on the river side, trains occasionally run through down. The whistles can be disturbing at night - ask for room opposite the river!
Met 4 high school friends here for a weekend get away. We had a great stay. The room was very clean, with a nice view of the river. The hotel employees were very helpful, helping us find places to eat, etc. It was very quiet rooms, very comfortable beds. When we checked out, it was raining, so after checking out, we still sat in the comfortable lounge until 1 pm, and they were OK with that. Beautiful pool and hot tub also.
The hotel is a comfortable place to stay in Hannibal. It is conveniently located near most of the Mark Twain sights and shopping. The hotel is well maintained and has the comforts most people look for in a place to stay.
Very clean, and a short, easy walk to the Mississippi River, and Tom Sawyer museum. In historical district. Staff was friendly, breakfast hot and fresh. No complaints for this hotel. Recommend it and would stay here again.
We were in Hannibal to visit family and stayed at the Best Western on the River. This was our second stay here, and it was really nice. Staff is friendly, the rooms are nice, though the pillows kind of stink-we brought our own this time. Breakfast is plentiful, if a bit bland, but I'm not much of a breakfast person anyway. The location is great for shopping and dining, yet far enough away from the bars downtown that getting a good night's sleep isn't a problem.
The staff gave us great recommendations where to eat & what to see in Hannibal. This was very much appreciated. They were very friendly. The hotel was across the street from the main Mark Twain historic places to see. This was very convenient.
We enjoyed our stay at this hotel. The room was very nice, well appointed and clean. The bed was very comfy. We looked around town a bit and it seemed like it would be fun but March was not the best month. I bet it is great in the summer.
Nice lobby area with huge sitting room, large circular modern tables, leather couches, tv. Breakfast room off this was also nice, tables spaced nicely so you didn't feel crowded. They opened up another room off breakfast room for overflow which looked spacious as well. Pool was right by lobby area and looked nice too. It is a smaller area with no walls separating it with any privacy from all other main floor areas. It was enclosed by a kind of half wall. It also had a hot tub. We didn't use it as we arrived 8:30 and the pool area closed at 9. Thankful for early closing as our room was very close to pool area. Our room 106 was just down from reception and was nice sized. I was glad I spent $10 more for a king bed. Total bill with tax $113. Room had slight wear and tear. Wallpaper in spots was frayed, scratched. Tub bottom had a liner in it that kind of moved as you stepped around. Bed linens fresh, bed comfy, room overall quite clean. Breakfast ok, biscuits, gravy, standard scrambled eggs, sausage, cereals, yogurt, breads, waffle maker. Did not see butter or cream cheese tho.., I imagine rates, come summer, will be more. It has a nice location by the river and the downtown sites. Very walkable. I would recommend and would stay again if back in the area.
Comfortable room. Hot tub jets not working properly - it was more like a warm bath. Bed gave me a back ache. Quality of breakfast was poor. Overall it was fine, but at the price, expected a little more.
This was an overall good experience. The room was clean and comfy, the comp breakfast in the morning has a great time frame, and lots of choices. Great location if you are in town to visit historic downtown Hannibal. Staff was helpful, and kind. Price was within budget too. All around nice experience.
Hotel overall was very clean. It is located within a 3 minute walk of Mark Twains house and 5 minutes walk from downtown historic Hannibal. River views too! Very comfortable beds. The pool was great too. Breakfast was good! Staff was SUPER nice! Very reasonable! Great deal between room, location staff pool and breakfast.
When we go to Hannibal for our annual bowling trip, each year for the past 6 years. This is our hotel of choice and I do the choosing. We have always had a very good experience, and me really nice new hotel guests on each and every trip. We be back same time next year. Thanks to the Staff at the Best Western on the River, Hannibal, Missouri.
Nice location near historic downtown and with good view of the river. Room was laid out so that the closet stuck out in the hall - made it difficult to get to the bathroom. Bathroom was very small. Nice pool. Hot tub looked great but jets were not very strong and water was just warm. Breakfast was adequate but most items were stale or did not taste good. No fresh fruit. Staff was unengaged. Had to park my car in an alley - did not feel safe.
We stayed here for 2 nights. Had the most important necessities: Microwave and refrigerator. No need to pack a hair dryer either. The only minor things I didn't care for was the small bathroom and the pool is right up front where you check in. It is by far better than the current Best Western we are staying at in St.Louis. If we ever come back to Hannibal I would definitely book this hotel again.
Love this Hotel! Friendly staff, great location, clean rooms. We stay at the Best Western in Hannibal when ever we visit Hannibal. It is so nice to park and walk downtown to the Historic District! We have stayed at the Best Western in Hannibal at least 3 times per year for the past 5 years and have had a wonderful experience each time.
This is a reasonably priced hotel with a friendly staff and nice rooms. My only complaint, and this is not the fault of the staff, is that the pool is in the middle of the lobby on the 1st floor, and that makes the whole hotel loud while the pool is in use. It closes at 9pm, but if one is an early sleeper, or tries to take a nap, or is just annoyed by noise, this might not be the best place to choose. I have little kids who wanted to swim, so it didn't bother me, but I might not choose this location if I was traveling alone.
The personnel and the cleanliness of this motel make it a good place to visit historic Hannibal. I had difficulty finding it because itwas not near the highway I used to enter town. Don't get to town after 9:00 pm. -- no decent place to eat!
Very nice. It isn't exactly on the river but you can see the river from the hotel. It's within walking distance to shops and restaurants. Hannibal is a fun town to visit and this is a great place to stay.
The front desk staff is very friendly and always super helpful. The hotel is very nice; great pool; comfortable rooms; very clean; great location for enjoying downtown Hannibal. I would highly recommend this hotel for travel to Hannibal, MO!
Excellent accommodations. Large pool with hot tub. Full breakfast. Walking distance to the Mississippi and small town down town. Mark Twain's home, museum, steamboat and light house close by. There was a couple weddings and proms here, but we didn't hear any of it.
A great combination of rate, comfort and amenities! Good location, right downtown near the river and the quaint shops and restaurants. Loved the pool area and the selection of quality breakfast items.
Beautiful and quiet hotel but very hard to find. About 2 blocks from the Mississippi with a busy train tracks between the river and hotel. Pool is in the center atrium with rooms surrounding it. Excellent beds and shower head. Not the direct view of the river I had hoped. Very nice breakfast.
We have stayed at this hotel a number of times and always are very satisfied. However, painting the doors in the room left a smell. When we told the staff we got an over the shoulder--Oh, yah, we just painted the doors. Not the kind of staff we are used to at this hotel. However, we really like this hotel and will give it at least one more chance.
nice layout; entering from inside (safety), friendly professional staff, nice clean rooms, hot water, quiet, and surprisingly reasonable cost. Here by myself, but could see this being a wonderful place for a family with children.
This property is an older one but is well maintained and was very clean. The location is great for visiting the Mississippi River and the old town of Hannibal. Everything needed is in easy walking distance. Parking is somewhat limited around the hotel
Easily the best hotel in the area. It provides easy walking access to all of the downtown district. The shopping is quaint for this Midwest hometown. There are excellent restaurants in the area. The main building has a pool and a hot tub. The water is clear and refreshing. The Mississippi River is a short walk away to the river boats and marina. The hotel has exceptional views of the river and the island.
Having always been a fan of Mark Twain's "Adventures of Tom Sawyer" and other writings, my wife & I decided to see all that Hannibal had to offer. Our base of operations was the Best Western on the River, and we were happy with our decision. A basic breakfast was adequate, but we especially enjoyed the heated pool and hot tub. Very nice! Utilized the exercise room and thought our room was just great. Plus, the hotel was close to nearly everything.
Very nice hotel within a block or two of the Historic River District. Great restaurants. Near Mark Twain Brewery. Nice rooms and fun hotel. Can't wait to come back in the summer and explore more. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
To talk about the positives first...the location was excellent to the sights we wanted to see in Hannibal. The parking was included, but is a little cramped. Breakfast is also included. The negative...I am not sure why hotels do not find the need or want to clean a room more than just so so....to put it as mildly as possible to not disturb the reader...why must there be "foreign" body hairs in the bathroom?!
First review, ever. This was on the way home from a business trip and we had been following the River Road south from Iowa. Very cool hotel, retro atrium type architecture, view of the river from our room, wonderful location, very much above average breakfast buffet, and a great little diner right across the street. The place was clean, well maintained, and the staff friendly and helpful. Even the train whistles from down the street didn't bother us, they just seemed to fit the ambiance of the area.
When you get there, you should ask for a room in the new building. The hotel is so convenient to downtown, there is no driving required. Chris, Carl, Tres, and Romaine are the nicest staff anyone could ask for.
The hotel was great, the rooms were very large, we had a single bed room and a two bed room, in each room there was plenty of room to move around in and have room for all of our bags. We really enjoyed the staff there, the manager was always filled with information about the attractions that were around the area and she was always in a good mood and ready to help with any of our needs. This is probably the only hotel i will ever stay at when returning to Hannibal again.
Very clean - great staff - perfect location - Close to great restaurants and shops. Staff is very friendly and goes out of their way to make stay very enjoyable. Clean rooms and great amenities. Definitely recommend for trips to Hannibal, MO
First of all, the new property looks nice, rooms look nice, bed is comfortable. Negative review was because the door latch did not work. It turns out that the building is settling and the floor are uneven (can't tell, even if I looked). The door to the room would not latch. Host told me to shut it hard and it would latch. It didn't latch. Had to lift up (hard) on the handle to latch. Returned to hotel next night... door was open. Room service didn't read the notes in room. Tool kit was stolen. Will not return.
Very nice hotel for a stop off Staff pleasant. We had the 2 king bed room. Huge. Nice and clean. Great shower. The only fault I would say was there breakfast. Quite sparse. Had to ask for butter, creamers were few,no bananas or sweet rolls Overall good for passing through
We stayed in the new section where the checkin area you in The rooms are really wonderful. Everything you need and very clean and new There are two things that let this hotel down The WiFi sucks. It comes in and out and the signal is very weak. The hotel can definitely fix this problem The other problem and cannot be fixed by the hotel and is NOT their problem is the train noise From 6.15am the trains start going by and they blow their whistles a lot. Wakes every body up Anyhow. Apart from this. This is the place to stay. Right in the thick of everything Mark Twain
My husband and I stayed in the hotel last night. It was a very nice, very clean hotel. Everything seemed to be brand new. The bed was comfortable with nice bedding. It had a microwave and refrigerator in the room. Everything you needed!! It was within perfect walking distance from the Historic Downtown District. The complimentary breakfast was very good!
We stayed here on Thanksgiving, so the place was available and pretty empty. The room was new, and a mirror image of the Best Western room we had stayed in the night before in Canton, Mississippi - clean and nicely done. However, the room was $30 more per night.
This hotel was great, it was super clean the rooms were super trendy, and the staff was very friendly and accommodating. I will definitely put the word out to anyone in this area that you need to stay here at least one night. Hannibal was very quaint and the hotel is close to tons of stuff to do! Also I got to learn a lot about Mark Twain! Double win!!
The customer service was excellent. The staff wet above and beyond to make sure all of our needs were met. The breakfast was hot, room was clean, and the hospitality was fantastic. The property was well lit and secure.
Best Western was a convenient and clean hotel. Across the street from Mark Twain Museum and a couple of blocks to the Mark Twain Brewery. Pool, Hot Tub and large communal area gave different feel from the normal hotel with rooms down long hallways. I would suggest staying on upper floors facing the Mississippi River. Light house and homes nestled up in the cliffs was eye pleasing. Courteous staff is what I found both times I stayed. The Mark Twain micro brewery had a great selection of beers and the bbq was great, especially the chicken wings which are smoked and then fried. Probably not heart-healthy but nontheless delicious.
Great pool and hot tub, open area for group meetings, good breakfast, comfortable modern rooms, very clean. Easy access from the freeway, good parking. Priced online for $10 less than at the desk. Luggage racks helpful, easy elevator access.
We stayed here for 1 night while traveling. The hotel was very nice. Everything was clean but the room had a musty old smoke smell. Popped open an air freshers to help. Pool and hot tub area very nice. Parking is tight but available. Breakfast was average. Would stay again.
We stayed at the Best Western on the River in Hannibal, Missouri on a recent trip down to Louisiana. The rooms were clean and comfortable and the breakfast was hot and tasted good. The parking is a little limited, but space is at a premium at this location. If you get a river view room, get the ear plugs at the front desk, you can hear the trains going by!
Very good location. Rooms were nice. Great value, close to the historic district easy to walk to, Parking was easy, Staff were nice and helpful. Breakfast was fine. nice choice of food. We were next to the pool and the room was still very quiet.
I'm on a business trip traveling in northeast Missouri. I need to spend the night, so I looked at reviews on Trip Advisor. I'm glad I checked in here. I got a good price, plus an AAA discount. My room is larger than I expected, with a sofa and coffee table in front of the TV. I'm on the third floor, but because Hannibal is on a bluff of the Mississippi River, my car is parked on a bluff behind the third floor. So my car is parked on the same level as my room! I'm glad I'm spending the night here. I'll come back here sometime, when I can be a tourist in Hannibal. This hotel is in the middle of the historic district.
This is a clean, comfortable, and convenient hotel located near the water in the downtown area of Hannibal. They now have two buildings which gives them plenty of rooms. I have stayed there multiple times and would not consider another hotel. The staff is helpful and friendly. There is also an indoor pool.
Nice new building so the room was beautiful but forgot the soundproofing during construction. Train horns blew throughout the night making sleep impossible. Pool was in another building across the street so not desirable to use on a cold evening.
Located in downtown Hannible, this hotel is close to shops and events that partake in the area. Upon arrival, you drive up to their front door for easy loading/unloading of your baggage. After walking through two electronic sliding doors, baggage carts are easily accessible just inside the main lobby. The people working the front desk are friendly and courteous. My room was reserved in advance, so checking in took just a couple of minutes and is easier than most other hotels. They had everything ready. The lobby occupies most of the first floor. I didn't notice any particular scent in there which is a good thing in my opinion. I've found some scents in hotels to be offending. It's nice they chose to remain neutral or use a mild scent that wasn't too potent for me to handle. There are plush and comfortable leather couches and single seat coushined chairs throughout. The environment is quiet and nice for lounging around tor read a nice book or the newspaper. There's an indoor pool with a stairway entry as well as a hoist entry for the disabled. The water is clear and the entire pool area is clean. They really thought this thing through when designing it. The pool was tempting but time didn't allow for me to take a dip in it. The rooms are split between three floors. The elevator is located in the middle of the lobby making it a centrally accessible to all rooms. The room we had was large and comfortable. Inside were two queen sized beds, a refrigerator, microwave oven, flat screen TV, hair dryer, iron, ironing board, coffee, cups and plenty of towels. The beds have plenty of pillows for those who like to surround themselves with them at night. On a follow-up trip a couple of months later, they expanded to a building across the street. This time, my wife and I reserved a room with two king sized beds. They were extremely comfortable and spacious providing an amazing place to rest. There was a breakfast buffet downstairs with scrambled eggs, sausage, biscuits, sausage gravy, instant oatmeal, coffee, milk, orange juice, and a waffle station. There were also some pasteries available. There is free, fast WiFi Internet access available only to the guests. A username/password was given to us along with the card keys we used to enter our room. Logging in granted 24 hours worth of access before having to login again. Using it took no effort. I have to thank the Dyer family (Grace, Romaine, and Sam) along with their amazing staff for making my stay here peaceful and wonderful. Any time I'm in the area, I'll be staying the night here.
I travel a lot for business and I know coming in late can be hard on the staff but its your job. The night we came in with my two daughters the staff made us feel like we were an inconvenience!!! The female was snotty, swore in front of my 4 and 6 year old while she was talking to her coworker. I asked her where we could park and her answer was anywhere you feel. So I asked anywhere around the building and her reply was "this is a historical district and we can't tear any of these buildings down" with about the most sarcastic voice you would ever hear. We finally try to get in our room and key did not work so we went back down to get another and she was talking to her friend and she just rolled her eyes and proceeded to tell me not to put the card by my phone. I told her it hadn't left my hand since she gave it to me and again she rolled her eyes. Finally we get in our room and the toilet ran all night but we didn't want to go through another ordeal with the person at the front desk so we just shut the door. Took a shower and didn't have a hair dryer. To top the cake the person at the front desk in the morning, I told him that our toilet flushed all night and he basically ignored me and said that that just happens sometimes. Never been so discouraged in a hotel staff. On a good note, the bed was really comfortable.
We visited Hannibal on the 17th day of a long trip. We stayed in the new addition to the hotel and it was fantastice. Great beds - king size beds - four adults - and plenty of room. With a morrning view of the Mississippi, and overall auality, this was a great stay.
We had a very nice stay in this hotel. I was pleased that it was right downtown. It was quiet at night and right across the street from the Mark Twain homestead. We could walk to all the things we wanted to see in town. I would certainly stay again.
This hotel was very nice and reasonable for a new building. The view of the river from our room was beautiful. The bathroom was beautiful. It was much more reasonably priced than comparable hotels we have been in recently.
We were not aware of the festival this weekend but felt the room rates were very high. Also the front desk clerk was quite impatient with those of us checking in due to parking restrictions. The room was adequate however the bathroom mirror needs replacing as it has damage from moisture and left it with a haze. The breakfast was ok, biscuits were the best, but the area needed cleaning and there was only one person keeping the food area filled. With so many guests and the overflow hotel, they need more help during breakfast. I think our next visit we will check in elsewhere.
Front desk staff was friendly, Breakfast was very good biscuits and gravy, awesome egg bacon and cheese thingys. The river view is wonderful from our room. Large shower and clean rooms. I would recommend highly.
Mostly, this is a good motel--probably the best in downtown Hannibal. Rooms were nice and mostly clean. We were there for three nights. However,, the last full day we were there, the keys did not work, and, more importantly, the room had not been cleaned, no new towels, coffee packets, soap or shampoo. Since we were out of the room all day, the desk clerk and other had to resupply the room since the cleaning staff was gone.
The location of this hotel is great for walking to the downtown area of Hannibal. Be sure to check the hours of different restaurants & attractions because some are closed on Mondays and some on Tuesdays.
This hotel has an indoor open pool in the lobby as you enter the hotel. The entire hotel smells like mold! My husband peeled a small amount of already peeling wall paper to expose mold. The ceiling had been patched and repainted to (we suspect) hide the mold. This far outweighed the comfortable bed and decent breakfast.
clean, comfortable and in a very convenient location for visiting the mark twain exhibits and there are some decent restaurants within walking distance.there is a nice indoor pool too. we enjoyed our stay here.
My girlfriend and I took a road trip to Hannibal for fun ! We chose this place cuz it was perfectly located. It is right in downtown, our room overlooked the river and we could walk to almost everything! The bonus was it was extremely clean and felt like a new hotel1 If i go back to Hannibal I will stay there again for sure!!
We greatly enjoyed staying at this hotel. The interior is set up in a very unique manner. The room was quiet and I had a great time. I was traveling on business and there was only one room left when we arrived so I chose to share with my business associate (boss). We had a great time and I hope to share rooms with him again very soon! I'll never forget the night.
Stayed here for 2 nights while visiting the historic town of Hannibal. This hotel was perfectly located. The room was clean and very spacious. They offered a nice selection of breakfast foods in the morning. The staff seemed to take pride in their work. I would definitely stay here again!
New building , some paint smell and there was work going on outside. the location is walking distance to the historic center, the river cruise and Musum. there are good restraunts across the street . and a great view of the river
We stayed 4 nights and were very satisfied. We has a view of the river and downtown Hannibal from our window. It is just across the street from all the Historical District and on the same road that leads to Mark Twain Cave so access to tourist activities is a breeze. The rooms are modern and clean, the staff is friendly and the breakfast is great. You won't find better value for the money in the area.
Great price for a double queen room with a river view. The room was large, clean and quiet. Breakfast offered a nice variety of foods including a few gluten free options. The staff were extremely friendly and helpful. I would definitely stay there again.
Best Western- Hannibal, Missouri is a centrally located hotel for taking in the sights and landmarks of Mark Twain. A very pleasant stay. We would definately stay there again. We had two other families that stayed there and it would have been nice had we all been in the same building.
The best place to stay when visiting the Hannibal waterfront attractions. Very clean, comfortably priced. My wife and I had a third floor room overlooking the indoor pool. The room was up-to-date, bright, and worked out perfectly as parking was right at our level - the BW is on a hillside - and their glass elevator was always there for us. Breakfast was more than ample with variety. You can walk to almost anywhere in town from this location. Highly recommended!
We had 2 king size beds which were extremely comfortable. It was convenient for both my sons to sleep on one and my granddaughter and I to sleep on the other. There was plenty of room for each of us to "spread out" and not bother the other person!! Even though we were on the ground floor, we weren't bothered by noise out in the parking lot. The bathroom was huge and you could hardly hear the shower!
Great location. Close to the river, attractions, and easy walking distance to restaurants. Staff was helpful and friendly. Clean and comfortable room. The complimentary breakfast was good including fat free yogurt . . .nice surprise.
We spent a night here on the way to Kansas City. We love the river so requested a river view. It was a third floor room, in the older section of the hotel, and we couldn't have enjoyed it more. Sunrise over the Mississippi was spectacular. Hotel room was comfortable and clean. View down over the atrium was nice. Good breakfast. Our check-in gentleman was friendly as was the check-out one. Location cannot be beat -- you can walk to everything in Hannibal, a town with much to offer.
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