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Séjournez au Best Western Plus Flint Airport Inn & Suites, hôtel récemment rénové situé à Flint/Grand Blanc, dans le Michigan. Notre hôtel vient de subir des travaux de rénovation de plus de 1,5 million de dollars, incluant les chambres, la piscine, l'extérieur, les parterres de fleurs, et tout le reste. Nous sommes l'hôtel le plus récemment rénové de la région !Nous sommes idéalement situés en bordure de l'US 23 à la sortie 90, à 1,5 kilomètre au sud de l'I-75. Le Best Western Plus Flint Airport Inn & Suites se trouve dans un quartier calme de la périphérie de Flint, dans le magnifique Mundy Township. Notre hôtel est à proximité des centres commerciaux, restaurants, universités, ainsi que des principales entreprises de Flint. Nous offrons service de navette gratuit, ainsi que des forfaits Séjour et stationnement. Avec 50 chambres standard de luxe et 19 suites élégantes avec kitchenette, notre bel hôtel offre des types de chambre adaptés à tous, voyageurs d'affaires ou touristes. Chaque chambre est non fumeur et est équipée de réfrigérateur, four à micro-ondes, chaînes de cinéma, cafetière une tasse, sèche-cheveux, appels locaux gratuits et Wi-Fi gratuit. Commencez votre journée du bon pied avec notre petit déjeuner chaud, complet et gratuit composé de plats sans gluten, et détendez-vous dans notre piscine récemment rénovée avec sauna et bain bouillonnant. Les voyageurs d'affaires pourront profiter de notre centre d'affaires. Nous offrons également deux salles de conférence, dont la taille varie d'une petite salle pour 20 personnes à une salle spacieuse de 110 mètres carrés pouvant accueillir 100 personnes assises. Avec des parcours de golf, magasins, marchés agricoles de renommée nationale, universités, centres sportifs, et brasseries locales à quelques minutes seulement, nous invitons tous nos clients, voyageurs d'affaires et touristes, à profiter de notre établissement récemment rénové. Notre personnel amical et bien informé vous aidera à passer un séjour mémorable dans notre hôtel de la banlieue de Flint !
Best Western Plus
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With multiple projects in the area I like to stay in one place. I have been a Hilton Honors member for years but the staff at this Best Western have won me over. Especially Liz! She takes great care of me each week that I am there and makes me feel at home. I have referred other team members to this property and they have taken great care of them as well. It's tough having to be away from home for work but this group makes you feel special and cared for.
the staff (kayla, michael, diana & jessica) was great. they made the stay better than i thought it would be. i travel often, about once a month, and this was one of the better hotels i've stayed in. it's in a great location with plenty of shopping/food near by. i have no complaints and i will book this hotel the next time i'm in flint.
Arrived at midnight. Past the 11pm shuttle. Was freezing and couldn't find a ride or taxi. Kennesha went out of her when she didn't have to to pick me up. Very grateful. Classy group clean rooms. Enjoyed my stay
We were in town for a concert and decided to stay here as it was close to the venue. Suites were very nice and the staff was extremely friendly and helpful. The amenities were first rate and the morning breakfast was quite good. Will stay here again next time we're in town.
I arrived at the Flint airport late and contacted the Best Western desk to ask for arrangements to be picked up. It was after midnight and the shuttle driver had gone for the day. Since there were no cabs at the airport, Deneisha was very helpful in getting a cab to pick me up. Since this is a suite hotel, the room was spacious with two large screen TVs. Everyone was very friendly and helpful.
My family came to town for my aunts funeral and Liz was more than accommodating! From blocking rooms for other family members, to the rates along with us booking the conference room. We will forever stay at the best western. I am thankful for the relationship that my family has built with Liz!
Liz was amazing during our stay at this hotel. She knew we were in town due to a death in our family and would check in on us whenever she would see us roaming the hotel. Not only was she amazing but the rooms were very spacious and very well maintained. I will definitely be staying here on my next visit to flint.
Hotel was right off highway great to get on and off staff was great and friendly talked to the lady that does the breakfeast asked her some questions about the breakfeast asked about why no bacon and she said she rotates her meat products low and behold there was Bacon the next morning (had a bacon lover ) Every thing was great :)
stayed here a few weeks back and was disappointed from previous stays. I reviewed as disappointed and decided to give another chance to this location. THEY LISTENED! It is back to being of the quality of staffing and appearance that I originally liked!! They have retained my business as the preferred location for my many trips to Grand Blanc, MI area!!! You must speak up when staying at hotels! Always a joy to see Diana and Kayla keeping the breakfast as top notch as possible in a hotel situation. Was disappointed only with the fact that the indoor pool was NOT usable and not repaired within the 3 nights for this trip. I recommend this location to everyone! it's situated to easily access the many roads, restaurants, hospitals, etc. in MI!
TraciW179, Front Office Manager at Best Western Plus Flint Airport Inn & Suites, responded to this review
Thank you for taking the time to leave a review of our most recent stay with us. It is our goal to make each of your stays enjoyable, and we are pleased to hear that your recent stay was back to the top notch experience that each and every guest deserve every time they stay with us. Rest assured that the pool is back up and running! We look forward to seeing you again real soon.
Liz the front desk attendant assisted in all aspects of our visit. The room was very large, clean and easy to get to. The parking is lighted. The price of the rooms was family reasonable. The lobby was exceptionally nice. It offered coffee,tables, WiFi, and tv. There are elevators and conference rooms to use for meeting or gatherings.
I have stayed in quite a few hotels. This was my best hotel stay. They help me with ordering food from neighboring restaurant . They help me with My Navigation system to get home. Someone else had to make my Reservation and when I got there , The hostess at the desk was very nice and patient with me and made my check in so easy and quick .
After driving around for almost two hours in a town where all rooms were booked, we finally stumbled across this oasis! We were lucky enough to snag the last available room. Despite the fact we were so tired it didn't matter what the room was like, we were astounded when we opened the door! Clean, spacious, pleasant atmosphere, and the best was, there were TWO T.V.s! Great sleep and woke up to a wonderful and plentiful complimentary breakfast....I didn't catch all the names of the pleasant and friendly staff, but Dianna, the hostess at the breakfast buffet was fantastic! Everyone made our stay simply perfect and we will be back again! Next time, we'll check out the pool and sauna! Can't WAIT!
Can't say enough about the front desk Liz, Kenisha & Mykal always ready to help with everything!! It had been a few years since we stayed here and we were really happy to see that Liz is still here!! Always with a smile!! Housekeeping also amazing!! The rooms are clean and we did find time to use the pool and jacuzzi very relaxing. I would recommend this BW .
TraciW179, Front Office Manager at Best Western Plus Flint Airport Inn & Suites, responded to this review
Dear Guest, Thank you for the amazing review of your recent stay at the Best Western Plus! It is always such a pleasure to hear when our guests have truly enjoyed their time with us. We will be sure to share your kind words with the staff to help encourage them to continue to strive for hospitality perfection! We will look forward to seeing you again, whenever your travels bring you back to this area.
We stayed at this location before flying out of the Flint-Bishop airport the next morning. The hotel is very close to the airport, but the airport is so small there's no airport noise to worry about - the highway side rooms are a little noisy though. The property is very nice, was recently renovated, and has lots of nice amenities. The room was very comfortable and well-appointed, the bed was fine, and the service was great. The breakfast was typical free breakfast food, but was kept hot and continuously refilled by a hard-working, pleasant server (Kayla should get a raise for her service). Everything about the hotel was great and 5-star worthy, until the shower. My wife took her shower after breakfast, and I heard her grumbling, then eventually yelling. The water temperature fluctuated so much that it went from very cold to scalding hot without touching the faucet. At one point she had to jump out of the shower to keep from being burned. I waited a half hour, then took my shower - same experience. I set it at a comfortable temperature, then it would all the sudden go very cold, then very, very hot. We stay at hotels for two reasons - to sleep, and to get a shower in the morning. This hotel failed miserably at the shower. I told the front desk worker, who appeared to try to adjust my rate, until she realized I booked through an online service. I can't recommend a hotel, even as nice as this one is, when pain is part of the stay. Too bad...
TraciW179, Front Office Manager at Best Western Plus Flint Airport Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to leave a review of your recent stay with us. Please accept our sincere apology, not getting a steady, warm and refreshing shower is not acceptable. We hope that we will can have the opportunity to make your next accommodation needs a true 5-star stay. Rest assured that we have fully investigated and repaired any plumbing issue.
Wow from the time I checked in to the time I checked out nothing but the best. The room was great, the staff was phenomenal (Liz) was the best thank you Liz. The next time I am in the Flint area I will be staying at the BW Hotel Flint Airport Inn & Suites.
TraciW179, Front Office Manager at Best Western Plus Flint Airport Inn & Suites, responded to this review
Dear Guest, Thank you for choosing to stay with us for your recent lodging needs, and for the wonderful and kind words. We look forward to seeing you again, the next time you are in the Flint area.
I can not say enough about this hotel and this staff! My family came into town for a funeral, and let me tell you, Jessica at the desk is a keeper! That gal made my family feel welcome and she went out of her way to assist my elderly mother in making her tea each morning. I don't think she knows what a gem she truly is! All the staff that my family encountered were absolutely wonderful. The hotel is very clean and always smells fresh! Thank you for having such great staff and a great property! I can see why you are the hotel of the year!
TraciW179, Front Office Manager at Best Western Plus Flint Airport Inn & Suites, responded to this review
Dear Guest, Thank you for the amazing review of your recent stay. We again extend our sincere condolences to you and your family. I will be sure to share your kind words with the staff. If there is anything we can do to assist you with any further reservations, please feel free to contact the hotel direct.
Miss Deniesha was a GOD sent. We had a horrible flight and lost our reservation at another hotel and she was so helpful and accommodating. After such a horrible day her outstanding customer service skills and consideration was a blessing to us. Thank you. 10 stars to you Miss Deniesha.
This is my second stay at this hotel. It is very clean and the coffee is great (waffles too). The pool and hot tub area was nice, and they even have a sauna. The staff is friendly, and I will be back at this hotel. I have stayed at two other hotels in the area and this one is the best.
Very pleased with this hotel. Rooms clean and great location. Staff was first rate, everyone I dealt with was first-class. Special mention to Diane, who was working breakfast on Sunday 9/30, she is the type of employee who makes staying at a hotel a special experience. I finished breakfast, came over and asked me if everything was OK. Gentleman was watching TV, came right over, asked if she should change channels or did he need anything. I asked for a map, they could not find one, she volunteered to run and find one, she did. She is a real asset to this hotel. This was for a wedding, I asked the groom why this hotel, he said of all the hotels they talked to this was the only one that the employee he spoke to was friendly.
We had really nice king room. Indoor pool was ok. Friendly staff, easy check in/out. Only thing that may be of concern is road noise from highway, rooms with odd numbers face road. Standard breakfast.
We stayed with two kids in a large room (called a suite) with a sitting area. We were right next to the corner and elevator, expecting it to be very loud - were not bothered by noise. Likewise, the freeway is a stone's throw from the window and we couldn't hear the road noise (we didn't open the window). The pool was very nice. The continental breakfast was also nice - eggs, sausage, waffles. Not incredible, but they obviously take pride in their offerings. We likely won't need to stay in the area again, but I would recommend this hotel to the budget traveler looking for a peaceful night's sleep.
So flying into Flint and making my rounds to find best hotel close to airport. So far this is my favorite. Very clean room friendly staff very comfortable beds. Not really close to walking distance to restaurants but close to just jump in car.
Awesome stay the staff friendly And polite .Rooms where clean and and beautiful .A big pool and snaks that you can purchase right at the desk.close to restaurant ‘s and shopping centers over all I rate this 100.0/0 percent great place to stay
Excellent hotel, quiet, clean, with a fantastic staff that made check in and out easy, quick, and enjoyable. Breakfast was good, though not much different than other hotels, but the breakfast staff constantly checked to make sure everything was ok. The room itself was clean, with a comfortable bed. Access to the hotel was easy and also not difficult to locate. Would definitely stay here again on any future trips to Flint.
Just wanted to give a big kudos to Liz at reception. I showed up at 11am hoping for an early check-in. She wasn't able to accommodate due to being completely packed. I showed up again a couple hours later and she was super friendly and inviting. I got the feeling she had been trying to free up a room knowing I was coming back in a few hours. Not only did I get a room at 1:00pm but she also upgraded us. Great service. Very clean hotel. Decent breakfast in the morning too. All in all, a fantastic stay.
We all want a comfortable place, a safe place for the fam, and then you just wanted to be treated like a human being. Drea and Mykal front desk workers took their part seriously and made our stay incredible pleasant!! We travel a good bit with family because of my job and trying to make a home away from home is always the challenge and Best Western Plus nailed it!!
The staff was nice and helpful. The room has an updated modern feel, very clean. The breakfast was nice. There are fast food restaurants near by with a Meijer if you want to use the microwave and fridge in the room. Great shopping and better restaurants are ten minutes away. The hotel is near the expressway so you will get a bit of noise from that but the area is nice and quiet.
I wrote a review about this Hotel last year titled “Home Sweet Hotel “. This place delivers every time. The employees recognize you and make you feel like you are coming home again. We love it here!! The breakfast is delicious every morning. The beds are so comfortable. A true gem.
We recently enjoyed our stay at the Best Western. Comfortable beds, clean rooms, recently and tastefully renovated. We thank all the staff there and especially Kayla. I lost a diamond earring in the room and she alerted the cleaning staff, who found it. Much appreciate that this is also a place we can trust. Will return there next time we're in the area.
Our trip to Flint was for our mother's funeral. The staff at Best Western Plus were so kind and went above and beyond to make sure our stay was stress free. Jessica, Liz, Damon, Rhonda and Janette checked on our family and friends to make sure we had everything we needed.
Very clean establishment! Available breakfast. Pool and hot tub were enjoyable! Definitely recommend this establishment. My next visit to the Grand Blanc/Flint, Michigan area will surely include Best Western Plus!!
"Am I really booking a night in a Flint Best Western for my family of 4?" That's what I was thinking when I pressed book. But it worked out pretty well. There are a couple of things that you need to know before staying here: 1. This is a 2.5 star hotel. Don't look at all the ratings and think this thing is a 4 star, cause it isn't. It's a 2.5 star Best Western within 100 feet of a highway. 2. There is a very attentive staff that cares here. 3. It's really safe Yeah, the breakfast is good, probably better than a Holiday Inn express (or at least comparable). But we wanted a free breakfast and we wanted an inexpensive hotel near DTE energy that we could crash at after a concert. This worked out great. I would definitely recommend it. Why not give it 5 stars? It was a little pricey to be the perfect value, so I took off a star for that. But it's a great, safe location with a pretty darn good breakfast. And the kids loved the pool, but be careful cause it super slippery.
The quality of service and cleanliness at this hotel can't be beat! Every person I spoke with was both professional and courteous. Mykal assisted me upon arrival with locating a good restaurant. Diana was a lovely hostess at the wonderful breakfast station. She was so heloful to every guest and truly seemed to enjoy her job. The hospitality she provided was really kind. Jessica and Kayla were also very helpful at check out, abd the cleaning staff were very kind, asking if the room was comfortable and caring about the cleanliness. The room was spotless and completely up to date. It is obvious that the owners take pride in this hotel ! I would stay again and highly recommend !
The staff goes out of there way to help and I love the feeling of them remembering me every year and making us feel like family. Our staff was like Liz, nykal, Rebecca, and ronnica are the best in the business by far.
This was my first experience with Best Western Plus in Flint, MI. The location of the facility, in addition to the room and breakfast were outstanding. I can't say enough about the excellent customer service rendered by Ms. Avante Hatter.
We really enjoyed ourselves, the staff was very personable and friendly. Nice rooms and Great service. Thank you and I will definitely look forward to visiting with you and your peers in the future!!!
I was here for business. The room, the bed and the breakfast were all fine. It was comfortable if you were just there for a visit, but I was here for work and the internet connection was poor. I could work in the lobby, but my room didn't have decent connectivity and I could not work in the room. In the morning the connection was fine, but by then the hotel was partially empty. I am sure that was the difference. I do not think I would stay here again for business.
Such a convenient location, moments off of the highway, and there are plenty of services such as meals, shopping, fuel literally seconds away from this place. The service from all the people in house was amongst the best we had anywhere. We were in Flint for a classic car show, the Friday evening we got there, we were tired, and wished to take a taxi up the road so our classic vehicle would not be exposed to parking lot dings in a busy eatery somewhere. The groundskeeper, Lambert, graciously drove us to the nearby Appleby restaurant. Now that is service! Our hotel room was clean, as was the whole place in general, a decent value for the price. Our classic car was safe with good lighting around and lots of patrols and cameras on site to keep an eye on things. Breakfast at the hotel had most anything to satisfy all appetites, no complaints at all there from us! For sure we would stay at this best Western facility again. Thank you to all at the front desk, everybody who has a role in this place for a wonderful stay!
The front desk staff was great. Our room was clean and they always made sure we had plenty of towels. The pool area was awesome. Breakfast was good even though I did not care for the staff person stalking us while we used the waffle maker. We will definitely stay here again when we are in town.
Staff is very friendly and helpful. Rooms are large, clean and comfortable. All necessary amenities are provided including and iron and blow dryer. Biggest, freshest, cleanest towels ever! Breakfast choices are various and all fresh and tasty. This is a very convenient place to stay for us when we are headed back from our Canadian vacations.The hotel is located right off the interstate with lots of shopping opportunities, eating places and gas stations within site or nearby the hotel. We will be returning to this hotel again next summer!
My husband and I have had great experiences at Best Western hotels before but this stay exceeded even our expectations. Everything was clean, the beds were comfortable and the complimentary breakfast was excellent which is what we expect from a Best Western. We were particularly impressed with the front desk staff, especially Kenisha S. and Willie Keith-Thomas who were both very helpful and so nice about helping me out when I needed help. Kenisha made me feel as if I was doing her a favor by asking for help instead of the other way around and she gave us excellent advice when we asked for good restaurants in the area. When I asked Willie for help, I could tell he was on the verge of taking a well deserved break but he dropped everything and helped me out, again making me feel as if I was doing him a favor by asking for help. If we return to the area, we wouldn't think about staying anywhere else.
During my business trip I received amazing customer service by Liz. She helped me with copies I desperately needed for my business meeting. She was smiley and friendly every time I walked past the front desk!
Willie Kieth Thomas was at the front desk the night I stayed for business. He was super helpful with questions we had on things to do around town. Hotel is in a great location. The room was clean, nicely priced for what it was.
After arriving from a our trip into Flint, Drea the van driver was such a helpful and fun driver. She was ver interactive with us and made us feel at home. Janette was amazing to. She gave me the history and rundown of the hotel wchich was amazing. Keep up the great work there team. Enjoyed the laughs with you and hope to see you all again.
The Best Western Plus in Flint provided a comfortable stay. The ease of getting to and from the airport was exceptional. The manager/owner was so pleasant and helpful. I would stay and any of his properties if given a choice.
We wanted to say this was the best hotel we have stayed in in a very long time. Due to a family situation, we were not sure if we'd be able to celebrate our first wedding anniversary At the last minute it turned out we would be able to but it was too late to book a hotel stay for Memorial Day weekend around the Flint area. Through a referral from a friend, we were put in contact with this hotel. They had availability in a honeymoon suite and it was perfect! The manager, Drea, was so great and easy to work with, and she was more than understanding of our situation. The rest of the staff we met were equally as friendly and accommodating. We will definitely be back and plan on spreading the word to our out of town guests to give this hotel a call when they come to town. Since it was an "Airport Inn", I was expecting to be kept up all night with airport traffic, but even though it was in a very close shuttle distance to the airport, there was absolutely no plain traffic over head. It was very quiet and relaxing.
I just love staying here when I am in Flint All the staff are amazing. From Liz, Matt, Will and Drea on front desk to Andy the van driver who is just charming. They go out of their way to meet our needs when we are in town. And the owners. Even they take time to Chat when they see me. As a flight attendant who lives on the road. Its so nice to have people greet you by name and ask how you are. And Diana who runs the breakfast area is just a s great as the rest.
Loved this hotel. We spent one night in our way to Mackinac Island. Large room that are clean with nice amenities. The front desk staff were friendly. The free breakfast was very good and the breakfast lady was friendly and efficient. I will definitely stay at this hotel again.
I wanna say coudels, to Dre'a Jewell. For her welcoming personality. Her love to her work, and her knowladge about the town. From restaurants, shops, to walking trails and free exhibits. Very friendly staff, and please to help you. Dre'a was so kind to drive me around to help me finish some erands, during her busy work schedual. Thank you so much for a wonderful stay. Recommend this hotel highly.
3rd floor Thanks to Liz for finding me a room even when they sold out of rooms. Her persistence paid off. I stay at this hotel at least once a week. Breakfast area is clean and a polite lady is always their to assist and ask if everything is OK. The desk help strives to assist with individual request to the best of their ability.
I came in for a convention, this hotel was a great place to stay. Conveniently located with being right off the expressway and having many options for quick shopping or evening dinning. The staff was very courteous and a pleasure to work with. The rooms were clean and the breakfast variety was great.
Passing through to visit family, this was the first time we stayed at a Best Western. They are updating as are many of the hotels now (finally!) and we found this hotel to be clean and comfortable and a good value. The staff was friendly and the beds were comfortable. Most importantly, there was a 24 hour coffee station! :) Would stay again.
Great hotel to stay at. Clean rooms and lobby, breakfast had lots of warm options. Room was large and very comfortable! Traveling for sports and the kids enjoyed the room, easy access wifi that did not lag and room to spread out! Will stay again when we are back in that area!
Drea Jewell at the front desk/ van driver, was very accommodating and helpful she was very pleasant and reliable. My experience at the hotel was excellent and although my visit was for work I'll definitely be back at this hotel for a vacation trip!!! Thanks to everyone at the hotel.
We stayed 5 nights here--while it says airport we noticed no plane noise. Staff is very friendly and accommodating; breakfast offerings are super; check-in and out is very easy. It is close (you can walk there) to fast food eateries; a few restaurants, a grocery store and other stores. We didn't stay because it was close to airport but close to our son's home. We were there for the graduation of our grandson from college.
A very clean, attractive motel in a convenient, quiet location. The staff were very friendly and helpful. The breakfast was fresh and tasty; there was a wide selection of foods. The fitness center was clean and in good working order.
Stopped here with my family one night on the way to New York and one night on the way back a week later. We were very happy with our stay and would recommend this place to any traveler in the area. Drea, Willie, and Jessica were very friendly during my check-ins and they even remembered me the following week when I showed back up for my second night there. They treated my young sons to Easter candy and high fives when they went by numerous times to the pool, mini store, and breakfast that make giving this location five stars very easy. Nice place to stay, but more importantly for me is having great employees that make you want to come back.
I will not stay in your hotel again. I had an issue with the toilet not working and my room could not be changed and my stay should have been free instead of that pitiful discount. I am very disappointed.
Diana on breakfast & Jessica at front deck always had a smile, and the maintenance man all go above their duty's to make you feel comfortable and get all you need. be careful the pool floor is a bit slippery.
This a Great hotel. The customer service is outstanding. The hotel has been completely renovated. The Rooms are nice and comfortable. The pool area is impeccable. The kids just love the hot tub and pool. Also, this hotel provides complimentary Breakfast, which is awesome. I have been to this location a few times and I have yet to be disappointed. Good Job!
This Hotel is the best one at a reasonable price I ever stayed in in Michigan. From the outside to the main entrance everything was in perfect shape. Reception was very accommodating both at check-in and check-out. The room was larger and the bed was just the way I like it. On a cool evening the pool was just the perfect temperature to have a swim, followed by the hot tub and finally the steam room made my evening before heading out for dinner. It is close to everything that i needed. The breakfast was very tempting both mornings with enough choices to give us a start to the day. This hotel will become my choice when I visit Flint in the future.
we were just returning from being on holidays with our 5-wheel', and had spent the last 3 nights in the trailer heading home. We didn't want to spend a cold night in trailer. so we went to the Best Western. We have stayed at other Best Western before and very pleased with service and price
I stayed overnight on my way to my hometown. Room was clean and comfortable. I arrive late that night due to extremely bad weather. Could have been more flexible on late checkout due to weather(hour) only given. I will definitely try another hotel close by on my next trip.
The hotel is great. We had a group of us and the staff was so helpful. Avante Keniesha and Ricky are the best! We will be back! The hotel is clean and beautiful. We stayed in one of the suites there was plenty of room to relax.
The property is decent, clean, and recently renovated, but what really makes this place stand out is the friendly staff who really go out of their to provide outstanding customer service. We especially appreciated Keneisha's help while we were there - my father kept saying how nice she was for helping him deal with a couple of challenges. Thanks again to Keneisha and everyone else!!!
Hotel staff very friendly, especially Diana Baricska in the breakfast area, she made the whole experience.. What a wonderful person and employee for the hotel top notch service...Thank you Diana The room was great but housekeeping could have been better, all in all the hotel stay was wonderful and we will definitely return.
I had to go to the desk 5 times for issues during a 3-night stay. Remote didn't work, hair dryer didn't work, housekeeping didn't replace the ice bucket bag and Kleenex even though I left the empty box clearly sitting out on the counter, came back to our room one evening and our keys didn't work, came back another evening from being out all day and the room door was propped open with my belongings accessible to anyone that walked by all day. I made a noise complaint that was never addressed so I didn't sleep well one evening, I had to wait 10 minutes to check in because no one was at the front desk and no one was at the desk when I checked out, so I left. I asked for a manager to contact me about the door being left open and never heard from anyone.
Nice, newer hotel. Surpassingly quiet for being so close to the highway. However, the pool was disgustingly dirty and hot tub extremely cold. I probably will try another hotel in the area, next time..
The room was exceptionally clean, the service the same. The desk clerk Avante was excellent in her service to us a true professional. We cannot thank her enough, we were in town for a funeral and she brightened our day every day. Can't say enough good about her. We would also like to thank Diana who was the food hostess she excelled in every way and was also very kind and friendly. In all we cannot say enough good things about our stay. Kudos to the entire staff. Great place to stay and if we ever travel to Michigan again rest assured we will stay at this hotel. Thanks again!
The BW Flint is a newer hotel with sizable rooms, comfortable beds, and newer furnishings. The front staff was very friendly. There is a decent sized pool, hot tub, and a functional, if not overly impressive, exercise room. They even have a sauna. Breakfast is the normal hotel breakfast fare: cereal, waffle maker, toast, and yogurt. They did have eggs and sausage as well. While the breakfast was fairly average, I will say the employee working the breakfast area was very adamant about keeping everything stocked and the entire area clean. In general this a very nice hotel for the price point. My main issue comes in that it located directly off the highway and there is a significant amount of highway noise. Enough so that it woke me up several times during the night. My room happened to be facing the highway and I suspect that if I was on the East side of the hotel road noise would have been drastically reduced, but considering half of the hotel rooms face the highway this is going to be an issue for some people staying at the hotel.
The staff really made my trip, especially the front desk staff. I did not have a winter coat, because I had not planned being outside. One of the staff lent me their coat, so I could walk to a restaurant!
Stayed here twice - before and after flying out of FNT. Very convenient access to the airport. Check-in was pleasant (friendly staff) and the room was spotless. Very comfortable bed. Didn't partake of the morning breakfast.
Staff was very friendly, and professional. Room was clean and the breakfast was of very good quality. We flew during extreme cold weather, thus we were concerned about leaving our vehicle parked for the duration of our stay. The gentleman who picked us up at the airport offered to use his personal vehicle to provide us a boost if required reducing our concerns. Will definitely use this service and hotel again.
Reception Front Desk staff were very helpful (we just had a bad highway accident, and needed time to recover from bruises, near a phone, to sort things out locally for a few days. The excellent accommodations there were very suitable for such activities, in a strange town, with so much to take care of. We left with a very pleasant feeling of success, to carry on with our journey, down to Tucson, Arizona, for the Winter.
The hotel is in an excellent location. The room was good, the breakfast was great, the pool was good and the price was reasonable. We went with the family to go visit Frankenmuth and the Birchrun. We will go there again.
We stayed here on our way to Chicago. What a surprise! We usually stay at the Hampton Inn next door, but this year it was booked. This is our new hotel of choice. We booked two rooms and they gave us adjoining ones. Rooms were large, clean, and each had a mini fridge and microwave. Beds were comfortable and we all slept well. The fan on the heating system was a bit loud, but it wasn't a big deal. The pool and hot tub were larger than expected and very clean. We didn't go in because we were short on time, but will on our next stay. The staff were friendly. The breakfast was EXCELLENT. Our teenage son commented that usually we have a hard time deciding what to eat because nothing seems very appetizing, but here we all had a hard time because so much looked so good. A great problem to have! The price was very reasonable too. A great choice especially if you don't want to travel far off the highway to get some rest on a long journey.
Very clean room and hotel. Front desk clerk was very helpful to me. I wanted to check in early to set up a small Xmas tree to surprise my wife and the clerk and housekeeping went out of their way to make that possible. Greatly appreciated.
We always stay at the best western. The staff is great and everything is always clean. The location is perfect for our needs. The rates are very good as well. The continental breakfast is very good. I have zero complaints about the Best Western!
Traveled in to finish up some Christmas shopping in Flint. Hotel was very nice and clean. Decor was pleasant and modern. Only complaint was we were misinformed on the times of the Continental breakfast and missed it by 30 minutes. Staff was polite and courteous.
Very nice rooms, clean and comfortable. I do wish you would put a grab bar next to the toilet to help us old folks get up and down. The check in and check out was quick and easy... Staff is wonderful...
This hotel was very clean, with updated decor and is located in a very convenient location. Don't miss the nearby Redwood Steakhouse with excellent food and service. It was highly recommended by the helpful and professional staff at the hotel. Very good value for price paid per night.
We Came To Flint, For My Brother's Funeral! We stayed Here, At The Best Western, Which Was The Right Choice! Our Room Was So Nice & So Clean, The Bed Was So Comfortable & We Had A Great Night's Sleep, After A Long Day Of Visitation, At The Funeral Home! Keniesha, Was Very Nice & Friendly, At Check In & Traci, Was Very Nice & Friendly At Check Out! Shuronda, One Of The Staff, Also, Very Nice & Friendly! The Breakfast Bar, Was Very Good & The Lady, In Charge Of Breakfast, Whose, Name I'm Not Sure Of On Sunday Morning, Was Very Nice & Friendly, Also! An All Around Nice Place,To Stay, At Mine & My Husband's Time Of Bereavement! We Plan To Stay Again!
Liz and the team take good care of us every trip. Fast, friendly, service. Comfy, clean rooms. Good breakfast selection with nice hot coffee and convenient to Flint Bishop airport. There is an indoor pool if you are traveling with young ones. Warm fireplace with a soft couch in the Lobby for a change of scenery.
Although the hotel has recently been completely remodeled and everything looks brand new. Although every staff member I met was gracious and kind and courteous,even when there was an issue. Although the beds were comfy and cozy and the rooms were clean. It is still a terrible place to stay if you want to sleep! We paid for the biggest room they had,(according to the front desk staff, the best room in the hotel). The room was lovely and clean and the beds were comfortable. We used both beds and the pull out couch, which my daughter reported to be "not so bad after all" (she was not excited to have to sleep on the pull out). Unfortunately this room was on the highway side of the hotel and the road noise from the highway was horrible through out the entire night. I'll admit I was in the bed closest to the window and that I'm a light sleeper. But there was simply no way to fall asleep with the intermittent drone of vehicles just outside the window. We had arrived at the hotel at 6pm on a Friday night and were told our room was not read!! I asked how this could be, since it was 6 o'clock at night. I was informed that a hockey team had taken over the hotel the night before and had paid for a 4pm check out. Fortunately the staff just needed to check our room to confirm it was ready and we were upstairs in 15 minutes. The family before us had been waiting quite awhile for their room. We used the pool and the facilities were clean and updated however the hot tub was only warm not hot. And the pool is in an odd location so that you have to walk through the lobby and passed the front desk in your swimsuit in order to get to it. Breakfast was standard fare with scrambled eggs, sausage, make your own waffles and hard boiled eggs. Plus various fruits and breads and muffins. However do to another hockey team all being at breakfast at the same time as us there wasn't quite enough seating for everyone. All in all this could be a decent hotel for a reasonable price. Just ask for a room on the front side of the hotel! Away from the highway!
Best Western has certainly upgraded their facilities to provide an excellent place to stay while enjoying family activities. I believe this hotel provided an excellent value due to the cleanliness of the facility and the professionalism of the staff. I recommend this hotel to anyone traveling in the Flint area.
For a quick, overnight stay for an early flight, this is the place! The front desk staff, both check-in and check-out, were extremely pleasant and helpful. Close to the airport, very convenient. Would definitely stay here again!
Stayed 1 night after a shopping trip to Frankenmuth and Birch Run. Nice clean property. Room seemed a little smaller than average and room doors slammed shut so could hear people coming and going but overall we had a nice stay. Continental breakfast was better than average with a lot of hot and cold food options. Every employee we encountered were nice and provided customer service with a smile. We would not hesitate staying again if ever needing a place to stay near Flint.
Three of us staying two nights for a girls shopping weekend. It was a great decision to stay here. The hotel was clean, showers were great and all the staff we dealt with were friendly. The breakfast was really good. The hostess at breakfast was especially nice! I believe her name was Elizabeth. She made our stay enjoyable, and was so friendly and helpful, going the extra mile to make sure we all enjoyed our breakfast!
Room is large and comfortable, good free WiFi, refrigerator and microwave, large flat screen TV, good free hot breakfast, laundry room Business center has 2 computers and printer Close to places to eat
The best hotel stay I've ever had!!! Very clean, quiet, staff was above and beyond helpful and friendly, breakfast selection was superb. Location was perfect and the price was great. A+ and then some!
One of the best kept places I've ever hung my hat at, with some of the kindest, most pleasant people a guest could hope for. I was visiting Flint because my dad was in the hospital and not expected to survive his illness. I came to the hotel after I had a bad experience checking into a different hotel, one I had made my original reservation for. I had no reservation, and the hotel nearly full. There was virtually no room at the inn. The person behind the counter looked until she found a room she could let me have for the duration of my stay. It was going to be expensive, but I had to have a room. She called the manager, and arranged for an extensive cut in the rate for the room. It would be saving me a pocket full. There was only one stipulation, weather I stayed, or not I had to pay for the entire time. My dad passed three days into my stay, and a week later it was time for me to go home. When I checked out three days before the scheduled end of my stay, I told the person on duty that I knew I had to pay for the entire stay. She said "i'll speak with the manager and see what can be worked out". When I arrived home there was an email waiting for me. I didn't owe for anything except the days I stayed. I was truly blessed. Thank you Jesus, thank you staff and management of Best Western.
This property is very well kept. The staff is very well trained indeed. The overall appearance shows planning and a high degree of maintenance overall. Diana, the staff member responsible for the breakfast bar went over, above, and beyond the call of duty each morning. Diana took such good care of my family and myself everyday of our week long stay at this Best Western Hotel. She was cheerful, helpful, and most of all a very caring individual indeed. She made the start of each day go smoothly and most delightful for all the guests at breakfast each day, myself included. There is a problem here with the highway noise at night. I talked to a couple different staff members at the front desk on one occasion only. They are aware and are making plans to get sound damping windows and other remedies that may help to lower the level of discomfort to guests. Earplugs help somewhat. I would stay here in the future.
Stayed here Halloween weekend for a softball tournament.Clean comfortable accommodations.Breakfast was a nice perk.Fresh and many choices.Great value for the money.Staff did a great job.Only minor drawback was lack of seating in breakfast area. I would definitely recommend.
Best Western Flint Airport Inn & Suites is the only place I will stay when I am in Flint. The price of the rooms is below what I would have expected for the quality of the hotel. I have stayed in another hotel in the area that cost more but was terrible in appearance, rooms and linens were not clean and multiple other problems. The decor in the rooms at Best Western is pleasant and tasteful. The colors and the absence of annoying patterns on the linens projects a calming atmosphere. When I checked in on one of my recent stays, I was told that the room that I had reserved had some problems so they upgraded me to a suite at no extra charge. All the staff are always pleasant and attentive to my needs. I will definitely recommend this hotel to anyone.
This is a great place for us when we are visiting our family in Davison and Grand Blanc. When we book we also use our rewards and therefore we get a good value on the rates. The pool area is just right, however, make sure to remember to walk very carefully as the tile can get extremely slippery. Also, turn on the sauna well ahead of when you plan it use as it takes time to heat up.
Nice hotel, nice staff and convenient to FNT airport. Unfortunately, the hotel is located right next to the highway and rooms on the highway side are pretty noisy with traffic most of the night. We'll stay again but, will request a room on the other side of hotel.
It is 5 stars all the way!! Customer service like no other!! Breakfast variety and smiling, hard working, customer oriented employees!!! Comfort, fair price, all you need when traveling and then some!!! You will not be disappointed. Convenient location; noise free rooms!
Staff was very helpful and did an excellent job. Beautiful remodel. Breakfast was delicious. The only problem we had was the toilet handle in room 205. The TV remote was rather uncooperative. Overall it was a great stay at a great price.
May not be a bad place to stay, as long as you don't use their "park and ride" service. They say they'll come get you at the airport but you still have to call them. And the shuttle out front in the parking lot? That's just for show, they don't use it.
BestWesternHotels, Corporate at BEST WESTERN Flint Airport Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Stayed at this facility Saturday night. The hotel was completely booked the night before we arrived. We were attending a wedding on Saturday afternoon, & we were not sure if our room would be ready for us, to get dressed for this occasion. Thanks to Traci at the front desk, and the fantastic, friendly, housekeeping staff, we were able to get into 1 room. The room was tastefully decorated, very clean, comfy bed & pillows, and beautiful tv, fridge, & microwave. Everything is fresh and new. We did not use the pool room, but everything looked nice & clean in there. Breakfast was excellent, and Diana kept everything filled, & very clean. She checked with everyone to see if they needed anything. I cannot say enough good things about this hotel. We will always stay here when in the Flint area, and I want to compliment the owner, General Mgr, and the entire staff here, for the excellent job that they do at the Best Western Flint Airport Inn & Suites!!
Clean modern comfortable good breakfast. Poor attitude checkin clerk but outstanding attitude by checkout. Nice pool area but hot tube not ready for use at checkin time. Much better than La quinta chain in my experience.
Both myself and significant other enjoyed our stay and fell in love with the hotel. The staff was awesome and extremely helpful. We will return there when in area again. Room was delightful except for the drippy tap. Otherwise no complaints at all. Best experience in a long time. !\\
I recently stayed a night at this location while on business in the area. I found the room to be incredibly clean, tastefully decorated, and decently lit. The bed, bedding, and pillows were very comfortable and clean, as well- I slept soundly and felt totally rested upon waking. There were plenty of towels in the room. The breakfast offerings were many, so much to choose from, and everything that I chose to eat/drink was delicious and fresh. The in-room wifi worked wonderfully for what I needed to use it for. Every staff member that I encountered in my short stay was kind, helpful, and personable. Check-in/Check out was quick and easy. I will definitely choose to stay at this location next time I am in the area!
Great location with easy access to 3 major highways. Room was very clean & comfortable, and all furniture seemed to be new. Temperature was pre-set on the room's thermostat and we never had to adjust it. Only draw-back was in the breakfast area. Food selection and quality was very good, but the seating area was greatly inadequate to handle the volume of guests at prime breakfast time, and many had to spill out into the hotel's lobby seating area.
This hotel is very nice and the room I stayed in was AWESOME!!! Comfy bed, nice decor, lighting, Clean, air conditioner worked excellent, close to shopping, airport, restaurants etc... everything about my stay was GREAT!!!
We came to Flint for a wedding and many of the guests were staying at this hotel. We had several of our family and friends tell us "This is a great hotel. Good choice!" The rooms were clean and the staff was very friendly. Diana, who set up breakfast every morning was phenomenal! She was friendly, courteous and very good at her job. During the days that the large group was at the hotel she set up a side conference room for our family so we could eat together. That was going above and beyond and I can't thank her enough. This gave us precious time together as a family since we are from all over the country and don't get to see each other often. A very big thank you to Diana! You are awesome! I would highly recommend this hotel.
the over all experience I have is always great this is why I choose to stay here but I wanted to also speak highly of an employee tabatha she's a very kind sweet very efficient at her work and brought us all we needed throughout our breakfast service y'all offer...shes a great employee who does amazing work thanks for all you do for me when I come to visit monthly. it's usually a great success
We stayed at this hotel to attend an event in Michigan, we live in Ohio. I'm poor and work minimum wage. I saved up for the event for a year. At check-In they asked me for a $150 Extra over the cost of the room. Leaving me with no money to spend at the venue. Ruining my vacation. They can't even waive their fee because their policies changed 2 days before arriving. Now I have to wait 5 days for my hard earned money to return to my account. Waste of my time. Don't waste your time skip staying at this hotel.
Stayed here one night as I was too tired to continue driving. Clean, fast check in, wonderful breakfast. I had a King room, there was a comfortable chair and automen to relax in. Breakfast had waffles, eggs and sausage. Also yogurt, fruit, hard boiled eggs. I took a plate to go and ate in my car.
Had a group with block of rooms at Best Western Flint Airport. All guests were impressed. Jeanette in sales made sure all reservations were accurate. Keneshia at front desk was pleasant and addressed all our immediate check in needs. Diana at breakfast station was phenomenal. She rocked by accommodating our group while meeting all guests' breakfast needs. She was Professional, engaging, hard working and had a fantastic attitude.
this was one of the better hotels i have stayed at when i travel. the place was clean and comfortable and the staff was very helpful when ever i needed something or directions to somewhere i was going.
The staff here are very welcoming and attentive to the needs of their customers. The pool was nice and warm and very spacious. The bedding was clean and comfortable, but the bathroom floor could use a bit of attention in the corners. The breakfast was plentiful, hot and delicious. Overall a great stay and worth the minimal drive off the highway.
we have stayed at different hotels during our recent trip, and this hotel is probably the best one. The room is clean; bed is very comfortable; and breakfast is very good, has hot food. Hotel staff is very friendly, and price for the stay is reasonable.
Friendly staff, quiet hotel with all you need for a short stay. Hot breakfast is not enormous but definitely enough choice to fill you up and avoid fast food drive thru. Pool is open late for adults and workout area is a plus for anyone with irregular travel schedule/hours. Definitely would stay here again.
This is our 4th visit to this hotel. Every time we are welcomed with open arms. All of the staff are so very friendly. Whatever you need they are always ready and more than willing to help. We actually feel as if we are visiting family. We highly recommend this hotel anytime of the year. It is very comfortable, clean and a safe place to stay. Enjoy iit we did!
The staff at Best Western was very helpful and caring. I didn't have to ask for extra help it was given with a smiling face. The room was clean, pretty and comfortable. I would recommend using this establishment to any traveler.
This was a very nice room and the price was reasonable. I had read a review prior to my booking. The reviewer mentioned noise from the adjacent highway. I booked the motel anyway. There was noise but it didn't bother me.
clean and comfortable.... nice place to stay,,,,, will stay again ,,,will come here often...friendly staff... treated with respect......I will recommend that you sty at this location if in the area... clean rooms and bathroom ...comfortable beds
Very clean and updated rooms. Breakfast was great. Nice well kept pool, sauna and hot tub to enjoy. Very Friendly cleaning staff and reception. We will be back when going through from Canada. Well done
My family and I visited this hotel the weekend of July 14th. The staff were very professional and greeted us with smiles. The hotel grounds and rooms were clean and the prices were reasonable. I would recommend this hotel to family and friends.
I traveled alone and was made to feel very welcome by reception (Liz and Traci) with attention to detail , selecting me a nice room and helping with applying my travel card points. The pool area is very nice, clean and open with lots of windows, a huge hot tub and chaise loungers. The breakfast was of good quality and Diana who worked in that area impressed me a great deal the way she helped out a little girl with the waffle machine. She literally made the child's breakfast and brought all of the toppings to her table. I am sure that is well beyond her duties and I knew she was busy but she didn't let on. The hotel is in a nice quiet area and there is lots of grass, yet a couple of fast food places within walking distance. The room was well lit and the bed comfortable. I would certainly stay here again.
Great place, pool, hot tub, sauna, & fitness room were great! Very nice staff! Overall very satisfied with my stay. Definitely will be coming back. This hotel was just like staying at home! Maintenance guy was on point even though we didn't have to use him, saw him around doing his job!
I really enjoyed my stay and will definitely return. I visited Flint for a funeral and the customer service and professionalism received by the staff helped to make my stay very pleasant. I was pleased on all fronts.
Great location, excellent value, comfortable rooms & friendly staff. Enjoyed an excellent dinner nearby. The only negative was the traffic noise. Don't know if the Hampton would have been more quiet, but might be worth a try.
This hotel was beautiful the rooms were clean and well thought out. The staff was outstanding.The person at check in went out of his way to take a bad night into a really nice one. So thank you to him again.
I am a care giver that traveled from Baltimore to Michigan for a 90th Birthday party. Family came from all over the U.S. I traveled with an 85 year old disabled woman needless to say when we got there everyone was exhausted. The ease of check in great. Even went out of their way to accommodate her special needs. Also her brother of 83 using a cane was helped in every way. The breakfast was very elaborate,well prepared and served by a wonderful woman who also assisted us in the morning.Jasmine and Avante and all the staff were very kind and considerate of all our needs. Including opening the door many time as I was going from room to room and forgetting my key.lol thank you guys so much for all you kind help. We had a great stay even with the storm and power outage. They handled it very professionally.
I booked two rooms at the Best Western Flint Airport for four nights. This was a trip fro my sons college graduation and we brought extended family with us. The hotel was recently remodeled and looked brand new. Check in was a breeze and we were given adjoining rooms on the second floor. The rooms were clean and pleasing to the eye. The pool area was clean and we spent many hours using the facilities. Breakfast was good with the exception of the eggs. They had a strange texture and were cold. All other breakfast items were good and the woman that takes care of the area was very friendly and made sure the area was stocked and clean. I would stay there again.
The hotel was exactly like pictures on internet, it even smelled clean, the staff were friendly and helpful with us from checking in to checking out. The room was clean and the bed comfy, the bathroom was clean the shower pressure was great. Breakfast lasted till 10am which was great as we were on vacation and most close by 9 so there was no rush to get your morning cup of coffee...we will definitely return for our next getaway.
You will not get any sleep if you are on the east side of the hotel, the noise from the freeway is horrendous and goes on all through the night if you are on the east side of the hotel. The west side is much better.
So, I used a debit card for the room and while reading the printed statement upon check-in saying they would simply need to put a hold on my card for 15% for incidentals if paying this way (no issue there), I was asked if I had enough in my account for this. To which I replied, "yes." For whatever reason, I was told this wouldn't cut it and the attendant asked me to withdraw $150 cash from the ATM to leave with them overnight as a room deposit. Uh, seems not corporate policy here? But it was 1130 and I was beat so I obliged. The picture here was my official receipt. Seriously. This wasn't even the original note (written in pencil), it was a photocopy. Listen, room was fine, the other stuff was fine, but this is sketchy. And cannot be a company policy. My sister showed up and put her credit card down so I could get my money back and not leave it there overnight. But... really guys? Cost me $4 for an ATM fee, and the other employee was literally counting the cash drawer at the same time I was handing my cash over, angry about it being short. So I was really comfortable with it all, obviously. You may want to fix this protocol in the future because it was shady. I'm a BW rewards member so I stay at them a lot and this was not right.
BestWesternHotels, Corporate at BEST WESTERN Flint Airport Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
I enjoyed my stay. The service was Excellent. It was Clean from the outside grounds to the room itself and the bed was so comfortable! Great amenities. The rooms were VERY clean, roomy and had a refrigerator and microwave. I enjoyed the full breakfast bar. The coffee was delicious. I will return and hopefully I will have an opportunity to enjoy the pool and Jacuzzi.
Second time we have stayed here in as many months. Stayed in two different types of rooms. Both were very nice stays. Tub in jacuzzi room wouldn't drain but very minor in my mind. Breakfast was good for all of us. Staff were very inviting and pleasant. If you use shuttle to airport give them an earlier time so have time you need.
Large rooms. Nice breakfast. Helpful staff. Clean. Good place to go with kids. The hotel is small and the kids can go to the pool. Great location because there are restaurants and a grocery store close by. Keneisha the front desk went out of her way for me. When I had a question she found the answer! I appreciate the friendliness of the staff.
Not a pleasure trip for sure. This hotel was quite the reprieve from a hectic trip. They even had a sauna...huuuuge bonus for me. Great staff. They were very friendly and helpful. I'll be staying here again if I'm ever in this area.
The first thing I notice was the décor of the hotel. Very modern and attractive. The room was very clean and comfortable. Also, the staff was very nice and helpful. I will stay at this hotel again. Will also recommend this hotel to family and friends. Great hotel for the price.
I have stayed at this hotel multiple times with my kids. Tracy, Avante, and Liz are always so nice and welcoming to us. The rooms are clean, the breakfast is always terrific, and the pool hot tub and sauna are definitely a nice treat. Would recommended this hotel and staff to anyone visiting in the area or just passing through looking for a nice clean safe comfortable place to rest. Paul Grand Rapids, MI
Our one week stay at the Best Western Flint Airport was centered around a Memorial Service with many members from out of state attending. Our first impression of the Hotel was a pleasant surprise. The whole facility has been refurbished this year with tasteful decor. The lobby area is attractively decorated with high end detailing - comfortable and attractive furnishings, spacious and airy, plenty of diverse seating, a wonderful breakfast area - clean and attractive. The rooms are clean, attractive, comfortable, and space is used well. Our room had a kitchenette with a full sized microwave and refrigerator. The rooms are sound proof. We never once heard the neighbors and one of them (a relative) had a sick child who needed a trip to the ER at 2 AM. The doors are noisy but people also need to learn not to slam them. Cooking and eating utensils are free on request. There is a pool and a workout room which we didn't use but was spacious and clean. But the true test of a hotel is the people who work there every day. Here is where the Best Western Flint Airport excels. EVERYONE was courteous and friendly. At the front desk, Avanti, Traci, and Liz(?) each had individual warmth, professionalism, and kindness, never once failing to address our needs and concerns. And they were fun, too! Diana in Hospitality provided a daily, diverse breakfast that was always stocked, varietal, and the space was spotless. She was warm, friendly, and always professional. Lambert in Maintenance was polite, industrious, and responded immediately when we had a small issue. Will we stay here again? Absolutely,yes!
Room was comfortable and very clean even better the beds were comfortable!!! We used this hotel do to early flight in morning, very close to airport!! They offered a grab and breakfast at 4am as we had to leave for the airport at that time and breakfast was not available yet which consists of fruits and dry cereal, my children really appreciated that as well as myself!!
In the past year, I have stayed at all but one of the hotels on Hill Road in Grand Blanc, Michigan. I first stayed here because the ones I usually stayed at were booked. After staying here one night, I now call them first for a room. They have top-notch customer service and wonderful accommodations. In all of my years of staying in hotels in the U.S. and abroad, there has never been a more comfortable bed than here. I highly recommend you check out the Best Western on your next stay in Grand Blanc.
Very nice interior, was impressed walking through front doors. Pool fortunately was empty a few times, long enough to relax and enjoy my time. Only downside is the fact of when I first received my room key and continued to try entering the room, the key was denied and I realized they had sent me to an occupied room. Awkward situation but the front desk personnel quickly fixed the situation.
Not only was the hot tub broke for both days the staff and maintenance continually lied about when it would be fixed. This is the third time in a row we have had this problem here. My question is why lie to a good return guest? This is insane and owners-slash management should prohibit this and make staff be truthful with guest. The very first question we asked was is the hot tub in working order and was told yes and the repeatedly for hours told "in 25 minutes". Sad they treat people this way.
We stayed over thanksgiving weekend and our stay and service was fabulous!! Extremely friendly staff, clean guest rooms,nice quiet location, this property is highly recommended for businesses or leisure
Good venue. Hope you get Keneisha at the front desk when you get there. Rooms are clean and well appointed. Beds are generally comfortable. Breakfast is okay. Could be a little quicker on maintaining quantity but quality was acceptable. Front desk staff especially Keneisha are what makes the place better than most
The staff were amazing and friendly and helpful. The hotel was very clean and nicely decorated. The breakfast was one of the best I have had free in a hotel. The staff were always friendly and saying good morning/good night.
went there for my daughters birthday so we could relax and swim all day pool was shut down wouldn't give refund or a different night to stay was very disappointed customer service was terrible I would never go there again or advise anyone else to go there
Staff was friendly. Room and hotel was clean. Beds were comfortable. Sound proofing okay. Breakfast was above average. Hotel is adjacent to a highway. Local shopping and dining nearby. Overall a good stay. Neighborhood felt safe.
My parents and I have had to stay at this Best Western for over 2 weeks, because we're having trouble moving into a new house. I'm glad it was this one. The comfort of the room, the cleanliness of them thanks to the sweet housekeeping employees, and the friendliness of the entire staff as a whole, has made the process a lot easier on all of us, but especially me. I've made some really great friends here, and they've been nothing but kind and accommodating to this little hermit. Avante, Traci, Keniesha, David, Liz, Jeanett, and Darrius, have all been absolute saints, juggling the occasional conversation with me while still doing a wonderful job working. It's kept me afloat during this difficult time, and there aren't words to describe the gratefulness I've felt for their kindness. They've gone above and beyond the call of their work, and I'm not afraid to say I feel like family here. Loved and accepted. To anybody who's staying in the area, I couldn't recommend this hotel enough. If given the chance, I'd come back in a heartbeat. This place will undoubtedly feel more like home than my new place ever will.
Super nice, affordable with great service! Check-in & breakfast staff was awesome. We had issues with loud noises on our floor at 2am and they handled it immediately. Breakfast, parking & wifi was included which was necessary. Super comfy rooms. Staying again in 3 months when we're back again in Michigan.
Splendid staff, delightful property, and delicious breakfast. Will most definitely return to this Best Western in Flint, MI. EVERY staff member that I encountered spoke to my family and made us feel right at home coming AND going. The exterior was well lit & well groomed. There was plenty of parking. The lobby and breakfast area was warm and inviting. Our room was spacious, clean, well maintained, and very stylish.
Tracey, Liz, Kneisha, Diana and Dave all make this a great place to stay. They make you feel very welcomed and at home when you are traveling. They make you feel like they care about you as an individual, because they do truly care about you .I travel for work and places like this with people who truly care about you are rare. Best Western Flint is the place to stay when you are in the area.
Trying out this hotel for the first time after many visits to Flint. We arrived early for our visit and staff was very accommodating. The front desk personnel was great, especially Keniesha and Shuronda, who were very friendly and set us up in a beautiful room. Will definitely come back!
Excellent. They have done a great job of converting this hotel from a Best Value Inn to a Best Western! The staff is great and the accommodations for my meeting and my room have be great! I recommend this hotel to anyone needing to stay in the greater Flint, MI area.
Recently renovated, this hotel is perfect for the business or family traveler. The breakfast is really good, too. My only semi-complaint is that the bed was a bit too firm for my back. Overall, a good choice.
I can not even begin to thank the entire front desk staff. They went over and above accommodating ALL of our special requests. The lobby was beautiful!! All the night before pictures were taken in the lobby. We were quite the handful but they work with all of us. We basically had people in the pool, the hot tub, all around the hotel. Everything is new and clean and beds were comfortable. We all enjoyed our stay!
This hotel has a clean, modern design with spacious rooms and comfortable beds. The price is excellent, too. We paid $99 per night. Our room was a suite with 2 televisions. I really don't have anything negative to say about this hotel.
Every member of the staff is very attentive to their guest. They are all excellent, but Dave the desk clerk and Diana the breakfast attendant really make staying at this facility a real pleasure. Both of them go out of their way to make sure you have everything you need for a pleasant stay. Best Western Flint Airport Inn & Suites should really appreciate having people of this quality on their staff.
We were going to stay at another hotel but it was out of rooms so we came over to the best western. It's top notch Modern, clean, microwave, two tv's, fridge - really nice bathrooms. Bed is very comfortable. Breakfast was free and good. Lady overseeing the breakfast area was very nice and kept the place stocked and spotless. There is a pool as well if you are so inclined. Price was very reasonable . Very impressed - 5 stars and I highly recommend!
This was my second visit to the Flint Airport Best Western and again I found the staff extremely helpful and welcoming. The beds are great. And it's a very convenient location. I will always recommend this hotel to people.
Located just off I-75 and only minutes from the airport with shuttle service, this motel is modern, clean and reasonably priced with a great lobby, friendly and helpful staff, well-appointed rooms (loved the Jacuzzi/fireplace suite), indoor pool and hot tub, very good breakfast....what more could you ask for? Absolutely no problems or complaints. We'll definitely be back any time we're in the area.
First, I was familiar with this property before when it was AmericInn Hotel and Suites. Previous reviews are accurate in that regard. However, this property has seen a ground-up reno and a re-brand as a Best Western, and is, in fact, one of the nicest Best Westerns I've ever been in. The staff and GM were extremely friendly and helpful, and housekeeping does pay attention to detail. I checked in right at about 3pm. I had reserved a King room, but one wasn't ready yet, and they opted to upgrade me to a King suite. The suites are spacious, even compared to other hotels with suites. Bed was comfy, and had no problems plugging in mobile devices. Breakfast is hot, and features a decent selection of a meat (usually bacon or sausage), waffles, and other typical continental fare. Since it was so newly renovated, there were a couple of minor kinks we've found, but they were not showstopper kinks, and didn't hamper the stay in any way.
My name is Toni . We stayed at the Best Western for 7 days. We had very nice breakfast attend name Diana . She made sure everything was clean , nice and neat. Ms. Traci at the front desk was awesome too. They are some awesome workers. But the housekeeper was very unprofessional. They was very loud and rude. But overall we had a nice stay. And Angelo ( the maintenance guy) was awesome too.
Found the rooms & general areas very clean. Room was well laid out. Slight problem to hang long dresses since no closet only cupboard to hang clothes. All staff from front counter to cleaning to maintenance very friendly and very helpful. Had a problem which required fixing and was done immediately & cheerfully. Would recommend to anyone who wants a great place to stay when in Flint, Michigan.
I want to thank Liz and the entire staff who signed and presented me with a sympathy card during my recent stay there. It was very thoughtful and unexpected. The hotel is seconds away from major fast food chains, and across the street is a Meijer where you can buy food and clothing. The room was clean and the bed very comfortable. I will definitely recommend this hotel to anyone.
I have stayed at a lot of hotels this year due to the nature of my business. I would recommend this hotel if you are in the Flint area. Very nice staff and the hotel is very clean. I needed extra towels and they delivered them to my door.
My family and I stayed overnight on 8/25/16. We're in the area at least once a month and usually stay at the hotel across the parking lot but decided to give Best Western a try. Upon arrival, the beautifully decorated lobby made up for the less than enthusiastic staff on duty that didn't even look up when we walked in. Walking down the hallway, our nostrils were overpowered by the smells of old cigarette smoke and mildew. We got to our room and the toilet was running like someone was recently in there and flushed it so I jiggled the handle to try to make it stop...it didn't. My husband went to the front desk and let them know, they moved us to the room next door with no problem. About an hour later, I used the bathroom and the toilet did the same thing as the previous room. We found that after flushing you have to also pull and hold the handle up for 10 seconds to avoid having the toilet run continuously. When in the tub the next morning, our daughter called me in the bathroom because she heard something. Upon going in there with her, unfortunately I was able to hear it as well. Because the walls are paper thin, we were disgusted by the sounds of the couple in the neighboring room having sex. Thankfully we were checking out. The only plus to this hotel is the heated pool, I would NOT recommend to anyone.
Nice hotel , clean , hotel employees very professional. The price is good. The only negative thing I can say is that it is a noisy hotel. Since it is located near the freeway you do hear the vehicles going by. But that's why I wanted to stay there, as it was so easy to get to from the freeway. Their is a Arby's restaurant next door. A Meijers close by along with a gas station. The rooms have a refrigerator and microwave in them. A nice breakfast bar is available for free to hotel guests.
My visit began as I walked into the lobby with Kenichi greeting me like I had been here a million times when in fact this was my first visit. She was extremely helpful and very kind. The lobby was immaculate and with a very modern decor. The room was fabulous and clean. With being only minutes from Bishop Airport and easy access to the interstate, this will be my number one choice for a hotel any time I am in Flint. Very impressed.
The staff is very warm and helpful, especially Keniesha. She upgraded my room, got me toothpaste, even stored my refrigerator items when I had to check out. The renovation looks really good. The bed was super comfortable. I definitely stay with them again!
I walked in and immediately felt the warm greeting of Keniesha. She acknowledged me and greeted me with a smile. I was very impressed with her knowledge and her professionalism. The hotel is new and a great place to take your family. Thank you, Best Western for having people like Keniesha represent your brand.
This was a wonderful stay at a hotel. The service was by far the best, the room was wonderful, we took twin six month old babies into the pool and the water was perfect for them, would totally recommend this hotel. Special shout out to Traci, for an amazing stay.
Best Western has recently taken over this property. The rooms are looking great but a couple of hiccups. First of all, the shower in the pool area was not working but I decided to try to use the hot tub anyway. It was definitely not up to temperature. The pool was warm but the rail for the stairs was rather loose. I tried the steam room but it was not up to temperature and I wasn't going to wait for it to get there. The room was fine but the wifi was iffy - on and off and I had to log in several times in the evening to complete my work. The breakfast bar is ample and there is a great deal of selection available.
We were welcomed with a big smile from Keniesha, the hostess at the desk. She made the process simple. She understood we travelled some distance.She even helped get the extra cot.Thanks again Keniesha!
Excellent staff, beautiful decor and great value for money. They could not have been more helpful and friendly at this Best Western. The beds were really comfortable and the rooms were spacious and clean. I highly recommend this hotel.
Keneisha was very helpful in helping me find the right room for me at a great price. Very pleasant to deal with. Extremely helpfu and very couteous. Recommended good places to eat in the area. I will definitely come back.
The rooms are well kept, modern, and quite. I can't say enough about the service, they made my stay very comfortable. I especially Thought the front desk woman was wonderful at check in and helped several times after that.
Very helpful and polite service, Keniesha was the most helpful. Great remodeled room, and breakfast! The pool and hot tub was a great plus. The lobby and entire hotel was very clean and pleasant. The best place I've booked at in a very long time.
THIS is a VERY NICE remodeled hotel! Clean, modern room & bath. Super NICE staff! Very kind & courteous!! Nice breakfast! Convenient location...right off the interstate. If we are EVER back in this area. No question....we will stay HERE!!
very happy to stay 1 night--all services are very good- breakfast also was very Nice and very quality food- cleanness was excellent- stall was very Polite and very courtiers -- taking of Luggage to my room was also very comfortable-
They have done a tremendous job on this remodel. It looks like a new build. The beds are out of this world, the decor is elegant and the staff is top notch. Every employee we encountered was professional. Traci at the front desk was very nice and helped us find a good dinner option. The breakfast gal -Diane I think- was also nice and kept the breakfast area very clean. Our housekeeper-Ronnie (??) was efficient and our room was impeccable. This will not be our last stay.
I enjoyed my stay until I looked at my account and the room was charged an extra $200 for smoking when no one had smoked in the room house keeping stated they smelled smoke. I am very angry and want the situation taken care of as soon as possible.
I did not stay here, but wanted folks to know. They are no longer America's Best Value but they have not been bought by Best Western yet either. Because of this, they do not offer Park and Fly at this time (June 2016). Very helpful on the phone. If you call them, (810) 209-1520, the recording is nondescript, press 0 and it will take you to the front desk.
Lobby is nice. Place was clean. Room was very large and open. Liz the receptionist was super friendly and actively engaging with guests. I felt very welcome not like I was interrupting her time like most places. Rooms could use a little more blankets but heater fixes problem.
My fiance and I always stay at America's Best Value Inn and Suites when we're in the Flint area. Along with having very reasonable rates, the hotel is in a quiet and safe location, right next to a few fast food restaurants and across the street from Meijer. The rooms are always very clean, and the staff is very courteous (especially the gentleman behind the desk named Dennis). The beds are comfortable, and the bathroom is functional. I say "functional" because it's not the most spacious, but it meets all of our needs. Some of the rooms still have old standard definition TVs, but that's a big deal for us. The pool area is well-maintained, but sometimes the hot tub has temperature issues. The sauna is a nice feature, though. I'd recommend this hotel to the budget-conscious traveler. You'll be pleasantly surprised with the value you get for the price.
I was having a party for my mom an I needed some assistance with the entire meeting room hotel rooms for my guest that was coming from out of town an Liz the worker was amazing she help me thru everything n made it easier I would go there again if I needed too
We got a main floor room which we requested. It was very clean. The girls at the desk were very courteous. Had a good breakfast before we left the next morning. It was just off I-75 which was very convenient for us. very good nights sleep.