Best Western Hotel Endeavour Motel, East Maitland

My overall stay was great but the main thing i want to say is the staff are amazing made me feel very welcome and accomadated to my needs and the cheif is a great guy made me something to assist me when i wasnt feeling the best. I will be staying here again

Stayed for 3 nights & what a great place & atmosphere, The room has been freshly renovated. The Restaurant is very accommodating & if you ask for some thing that's not on the menu & is simple to make the team bend over backwards to make it for you. All while you enjoy a cold drink in the restaurant.

good size rooms, excellent fiitings, everything works, close to shops and food outlets. Close to where i need to work so it fits all the categories. Staff helpful and with the membership to Best Western I'll end up having a free room soon.

I had an enjoyable stay at Best Western Endeavour. I was provided with a Villa.It included everything that we needed. Clean and comfortable.The lovely lady in the restaurant, also worked the kitchen, was helpful and very friendly, as were reception.I would certainly stay there again.

Stayed in the family room. Room was outdated but clean and comfortable. A little cramped, but hard fitting so much into the one room. Bathroom was clean. I think some of the photos on some sights are of the renovated rooms, so keep in mind you don't always get what you see! Fridge was terribly noisy and did keep us awake, and as the bed was positioned under the windows, the light streams in very early onto your face. I don't like leaving negative reviews, but I do like to be honest. It's a good, budget friendly option for a one or two night stay. Staff were very friendly on check in and check out.

The motel is located on the highway and can be a little noisy throughout the night. Unfortunately, I heard most of the traffic, as I spent the night sleeping on the floor because it was a better alternative than trying to share the terrible bed! (Room 2) The WiFi is spotty and frequently dropped out. The fan in the bathroom was so loud that I was worried it would wake up the other guests in the motel when in use. The one saving grace was that the food and service in the restaurant which was lovely. Overall, Best Western you need to overall this room!

6pm on a Saturday night and accomodation in Maitland was scarce. BW Endeavour had a 'duplex' next to the motel, 3 bedrooms for $320. I assumed at that price it would be quite nice. I was wrong. It was aged, outdated, overly basic and for $320 not what I expected. Vertical blinds were missing slats, main bedroom only had one bedside table, the one bathroom was under whelming to say the least. Nothing nice at all, it was sparse and everything was cheap looking. One mirror in the bathroom, no where else, so for a family getting ready that would be nice. The lounge awful and hard, and so far from where the tv sat high on a wall. The noise from the highway is so loud and goes all night, they need curtains to block this out. They are ripping people off, but it seems they can due to high demand for accommodation in the area.

Endeavour_Motel, Public Relations Manager at Best Western Endeavour Motel, responded to this review
Hi Leylondbros, I myself have inspected the duplex and believe your review to be overly exaggerated. For us to be part of the Best Western brand we have stringent guidelines that we have to adhere to. It's your opinion only the duplex is out dated, this is not the same feedback we have had from previous guests. There are those guests that specifically request to stay in the duplex. It's disappointing that you didn't address any of these issues on checkout or when you checked in. We would have been more than happy for you to move on and stay elsewhere, no one forced you to stay. Warm Regards Joanne

We stopped in East Maitland on our recent road trip out to Broken Hill. Our room was comfortable and quiet (it was away from the main road). It had a table with two chairs which is great for eating meals. Checkin and out was efficient.

Excellent stopover spot on ourway back to Melbourne from the Sunshine Coast. Friendlyservice. Nice dining room. Easy exit to the M1 road. Not too noisy. Good accommodation for a one night stop on the road.

I was expecting a higher standard from Best Western and for the price I paid. The bed was too high, the small 2-seater sofa uncomfortable and facing the wrong way. Wifi did work well, and service was friendly. I was a bit shocked to come back for a nap on Saturday afternoon, to find noisy renovating happening in the next room, but they were happy to stop. Hopefully renovation will provide bigger showers!

Had the pleasure of returning to this motel after many years and it was like going home. I used to stay here regularly in a previous job that I had and stayed at least once a month for quite a number of years. Tge staff are as friendly as I remembered and my details were still quite helpful. The biggest change was the pool that used to take up most of the carpark is gone. The food is great, the rooms are big and spotlessly clean. Free wifi and cable tv and all the usual ammenities. It's a top place to spend a night or 2 in the Hunter

Had not been here for 25 years . I forgot just what a lovely place to go for a feed . Seen a sign out the front best lamb shanks . I literally had hit the brakes that hard to stop and have a feed . This was a spur of the moment decision as we were on the road all day . All I can say is they were the best shanks I have ever eaten . Kids shared a lovely seafood plate and my friends had shanks and a steak cooked to perfection . What I loved was going in here and getting treated with good old fashion service and there attention to detail was really good . Kids loved looking at the old ship and the dish tank . I loved the old bar . We arrived there about 7 pm on a Saturday night and restaurant was really full and me being a sticky beek I was looking at other people's meals and said when we left we will be back again .

Endeavour_Motel, Public Relations Manager at Best Western Endeavour Motel, responded to this review
Hi Bob, So happy to hear you had a very pleasant dining experience with us, I am sure things haven't changed too much since you dined 25 years ago. The restaurant still has it's good old fashioned charm and ambiance. The lamb shanks have been a huge hit since adding them to our winter menu. Our regulars do appreciate a good old fashioned belly warming meal when it's cold. We are certainly children friendly and the fish tank is always a good source of amusement for the kids along with our activity packs. Thank you so much for your positive feedback, we look forward to having you dine with us sometime soon. Cheers Joanne

Visited as a local in the area,upon our arrival we were greeted with friendly welcoming staff.We were very surprised at the ambiance of the restaurant and bar.Our experience continued to be of a high standard not being rushed to order even though it was a busy saturday night.I ordered the lamb shanks which where amazing well cooked melt in your mouth.My partner ordered the scotch fillet cooked perfectly to her liking.Needless to say we would definitely recommend this establishment to anyone wanting a great night out with value for money.We will return again soon for sure.

Endeavour_Motel, Public Relations Manager at Best Western Endeavour Motel, responded to this review
Hello Dean, It's very pleasing to hear that you enjoyed your dining experience at the Endeavour Restaurant. The lamb shanks are a new item on our winter menu and they have certainly been popular with our regular guests. Thank you for your positive feedback and we look forward to having you dine with us again soon. Warm regards Joanne

We booked this motel at short notice to attend a funeral and the staff bent over backwards to help us. The room was spacious, clean, tidy and the bed was oh so comfortable which was heaven sent after the long drive from Queensland.

Endeavour_Motel, Public Relations Manager at Best Western Endeavour Motel, responded to this review
Hello Keith, Thank you so much for your lovely review, customer service is very important to us. We do our best in making sure our guests have an enjoyable stay. Looking forward to having you stay with us again soon. Warm regards Joanne

If u want the best meal for value and a great menu i reckon miss the pub and come to an unforgetable meal service by great staff weather a date with your partner or family or friends u will be back so book a table for dinner look on their website def worth the trip

Endeavour_Motel, Front Office Manager at Best Western Endeavour Motel, responded to this review
Hi Rosemarie, Glad to hear your dinning experience was so positive. Thankyou so much for your encouraging comments Warm Regards Joanne

The room is very small. TV remote does not work. Aircon also not working. Towel rack busted in bathroom and missing but the worst thing is the road noise very bad the rooms must have no wall insulation. Positives are the bed is amazingly comfy and the room is very clean.

Endeavour_Motel, Front Office Manager at Best Western Endeavour Motel, responded to this review
Hi Grahame, Thank you for submitting your review, your feedback is important to us. Unfortunately there is nothing I can do about the size of your room but I have listed your maintenance issues with our handyman so these things can be fixed asap. Glad to hear you had a nice comfortable sleep, guests can also request quiet rooms on check in. Regards Joanne

Booked in to attend a family birthday. early check in no problem. Rooms clean and comfortable. reasonably priced, did not attend restaurant however locals speak highly of it. A great stepping off point for other attractions in the area. No cooking facility in our room but there is a nice Bar B Q area. Would definitely stay again.

Endeavour_Motel, Front Office Manager at Best Western Endeavour Motel, responded to this review
Hi William, Thank you so much for your great review and we look forward to having you stay with us again in the future. Rooms with cooking facilities are available upon request and we are also able to supply toasters and microwave ovens if needed. I hope this information helps for your future visits. Once again many thanks !! Best regards Joanne

We went to the Endevour for a family dinner for 13 of us - including 5 children under 10 years old. Joanne and her staff could not have been more accommodating, providing the little ones with activity bags and toys to play with while we waited for our meals. We were certainly not the quietest group but nothing was a bother and the meals were outstanding. Highly recommend this venue for locals (like us) and travellers alike. Good honest food done well.

Endeavour_Motel, Public Relations Manager at Best Western Endeavour Motel, responded to this review
Hi Geraldine It was a pleasure having you and your family dine with us !! The children were very well behaved and we welcome you back any time. Warm regards Joanne

Not exactly your Taj Mahal but good enough to lay your head and rest. We had the two bedroom family and it had a quirky layout but was serviceable, clean and comfortable. Yes would try again given the right set of circumstances Oh, the free wifi is quite ok...

Endeavour_Motel, Public Relations Manager at Best Western Endeavour Motel, responded to this review
Hi Dave, Thank you so much for your positive comments, your feedback is important to us as we use this information to help provide a comfortable experience for our guests. We have recently had an upgrade to NBN which has certainly greatly improved our wireless connection. We look forward to seeing you again in the future !! Cheers Joanne

I booked in for a couple of nights and the room was clean, comfortable and well furnished, without any noise. The quality of the food and service in the restaurant was excellent, as was the breakfast which was served from 06h00

Endeavour_Motel, Front Office Manager at Best Western Endeavour Motel, responded to this review
Hi Fred, Thank you so much for taking the time to review your stay with us. Your feed back is very important to us. We have been adding new menu items to our dinner and breakfast menu, it's pleasing to hear your positive comments. We look forward to having you stay with us again in the future Regards Joanne

Awesome, caring people at this quaint, well-maintained hotel. Ray (the Manager) and his staff are terrific. The hotel is always clean and their service is consistently great! I'm here several times a year and won't stay anywhere else.

Endeavour_Motel, Front Office Manager at Best Western Endeavour Motel, responded to this review
Hi Sparky It's always a pleasure having you stay with us, we certainly value our regular guests ! Thank you for choosing to stay with us as we value your loyalty. Cheers Ray & Staff

Stayed at the Best Western Endeavour in a 2 bedroom apartment with friends for a concert at Hope Estate. Comfortable beds, spotlessly clean and very spacious. Nice staff and well-priced. Would definitely stay here again.

Endeavour_Motel, Front Office Manager at BEST WESTERN Endeavour Motel, responded to this review
Hi Travelbroad, Thank you for your positive comments as we certainly do appreciate the feed back. We hope you enjoyed the concert and look forward to welcoming back sometime soon. Warm regards Joanne

Not many hotels feel like this one. I have stayed here on and off for about the last 10 years or so now, Has always been a great place , great reputation, and really something the " best western" brand should be proud of...the owner loves a Red with his guests, and a laugh, in the restaurant's bar, and from the get-go your are in a different relaxed world..I have spend hundreds a night to stay ALL around Australia, but love when I have the local stuff to do and stay at this place...rooms are a little dated, but just add to the character and ..with a big bottle of welcoming RED in my room, and oysters on the menu in the restaurant ....well..what could B better?.

Rooms are in immaculate condition as far as cleanliness and hygienic purposes are concerned. I feel some rooms are slightly outdated. They seem to lack the modern vibe. Afew slight adjustments to the rooms. And a little more activity in the court yard (as its extremely bare) this is a little too confronting. (For me) I'm sure others may disagree. Cleaners are very friendly always willing to assist with enquiries and help where they can.

Endeavour_Motel, Front Office Manager at BEST WESTERN Endeavour Motel, responded to this review
Hi Rharnz Thank you for your feed back, we will certainly take all your comments on board. I do agree that the court yard is a little bare since the removal of the pool. We are waiting on approval for further development and we are all looking forward to some positive changes in the very near future. Regards Joanne

on the main road into maitland with a hot, dry central courtyard. built a long time ago but the rooms have been renovated well. the bed was terrific but bathrooms are a little old fashioned. however, the water ran hot and well. the staff were all great. quaint bar area too.

Overall poorly laid out family room, too much furniture in such a small room. Whoever designed the bathroom should be made to use the toilet, as it was awkward for even a small child to use as it was very tightly squeezed in between a wall and a glass shower screen with no room to spare! Room service was prompt but the food was bland and certainly not worth the asking price! Unsure if staff can be trusted as housekeeping don't immediately hand in items left behind by clients until there is a threat of calling police! Please check you have all your belongings on departure!

Endeavour_Motel, Manager at BEST WESTERN Endeavour Motel, responded to this review
Hi Marcus Thank you for your feed back. I can understand you questioning the integrity of our staff over the incident with your lost item but I can assure you the reasons it took so long to track down this item was purely due to a lack of communication, the change over from weekend staff to week day staff and the wrong procedures followed by our newest staff members. Apologies that your room wasn't to your liking. I am disappointed that your problems with your room were not addressed on arrival as we would have been more than happy to upgrade you to one of our more spacious serviced apartments or luxury duplex. Once again my sincerest apologies Warm regards Joanne

Best food ever. The waitress was very polite. A welcoming reception. Super clean room nice hot shower and the bed is very comfortable. You can't beat good old fashioned service, nothing was a problem. Would definately stay again.

A one night stay that turned into 2 while away for work. Very pleasant welcome from the reception staff and my waitress for both evenings was attentive and friendly. The rooms are compact, but include a work station, 2 place dining setting and a lounge. Wifi was free and was a strong service. No bath (one of my luxuries) however the bathroom was clean and fresh and the shower had great pressure. I dined at the restaurant both evenings. I would have liked additional meal options to support healthy weight-loss, the meals I chose were very enjoyable - baked fish the first night and steak the second.

Endeavour_Motel, Front Office Manager at BEST WESTERN Endeavour Motel, responded to this review
Thank you for your lovely review ! We are happy to hear that your room was more than satisfactory. Our chef is to be commended for the wonderful job he does and he is more than happy to prepare meals for those with dietary requirements. Thank you again, your feed back is invaluable as it helps us provide a superior service

Really convenient for everything you want to do in Maitland. While you think it looks like a pretty regular motel, the rooms are surprisingly up-to-date and comfortable. From here you can walk to East Maitland restaurants and historic sites.

Endeavour_Motel, Front Office Manager at BEST WESTERN Endeavour Motel, responded to this review
Thank you Lyndal, it's very pleasing to hear that you enjoyed your experience at The Endeavour. We are always striving to improve our guests stay. Looking forward to seeing you again when you are next in town. Warm Regards Joanne

From the time of our checkin, through our breakfast and checkout the service at this Motel was great - our room was delightful; it was comfortable and spacious and we really enjoyed our stay. We would definately recommend this venue.

Friendly , helpful staff , clean comfortable rooms - however the big plus is the restaurant where you can order a travellers special menu with many options or stand out restaurant meals that are very reasonably priced.

Although the outside looks out dated the room had been renovated and we found that it was a pleasant stay. The beds where comfortable and we all had a good nights sleep. It was a cold night but the room was able to contain the heat for us to be comfortable. The only con is the parking as it was a full house we had a little trouble finding a spot. The staff where very helpful and we had a wonderful stay.

The accomodation is always great. The reception when you first arrive is warm and welcoming. The quality of food in the restaurant is amazing!!! You will not be disappointed. I travelled on business, but would bring my family here.

We stayed in the hotel's corporate duplex (next door) and were shocked with the lack of maintenance. Service was very poor too. For starters, we specifically booked the rear duplex based on some management photos provided on trip advisor and when we arrived we found out that the unit was already occupied by another guest. A less than satisfactory apology without actually using the word sorry was offered by Ray, the manager, along with no offer of any form of consolation. We were offered the front unit, closest to the highway and in a state of disrepair! The pictures below speak for themselves. Missing vertical blinds offering no privacy in the bedroom, a missing light globe in the lamp, ceiling fans inoperable, security door with no key provided, crockery and cutlery not cleaned properly by previous guests and half of the blinds in the living areas not able to be opened to let any light in. Overall a terrible stay and highly overpriced at $295 per night (although we were offered a very small dicount after complaining), still not good enough. Will never return!

The motel and the staff are to be commended at this motel. The chef of the restaurant leaves all the contestants of Master Chefs and My Kitchen Rules and others. The food was excellent and well presented. The waitress enjoyed her work and was very pleasant to everyone. The condition of the unit was spotless. The bed comfortable. In essence, my stay was enjoyable and faultless.

BestWesternEndeavour, Reception at BEST WESTERN Endeavour Motel, responded to this review
Hi David, Thankyou for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your property and where we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that we can welcome you back in the near future. If I can be of any further assistance in the future, please don't hesitate to contact me on 02 4933 5488. Thankyou again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kindest Regards Skye Noble Reception

We stayed overnight at this hotel with our two dogs while driving from Melbourne to Brisbane and the place is definitely not worth the money. It is a self contained accommodation. It wasn't terribly clean. In fact, the utensils were disgusting. There were ants in the kitchen. And while it advertised free wifi, it didn't work!

BestWesternEndeavour, Reception at BEST WESTERN Endeavour Motel, responded to this review
Hi AussyLady, Thankyou for taking the time to review our property. Your business is very important to us and we value your feedback. I am sorry to hear that our Self Contained Apartments did not meet your expectations. We pride ourselves on the cleanliness of our rooms. In regards to the ants in the kitchen and the dirty utensils, I have addressed this with the Housekeeping staff so that we can prevent this from occurring again. As you mentioned, we do have free Wi-Fi available at the motel, as well as in our self contained apartments. If you do have any issues in the future, there is always someone in reception that can assist with getting you logged in. I do hope that you will consider staying with us again, giving us an opportunity to exceed your expectations. If I can be of any further assistance in the future, please don't hesitate to contact me on 02 4933 5488. Thankyou again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kindest Regards Skye Noble Reception

I stayed here for a couple of nights on business. The room had everything needed. The rooms looked recently updated and were clean and comfortable. Hotel was a little noisy from the traffic but not too much disturbance. On site restaurant was handy and the food was good. Thank you

BestWesternEndeavour, Reception at BEST WESTERN Endeavour Motel, responded to this review
Hi KangoTodd, Thankyou for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your property and where we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that we can welcome you back in the near future. If I can be of any further assistance in the future, please don't hesitate to contact me on 02 4933 5488. Thankyou again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kindest Regards Skye Noble Reception

We have stayed here a couple of times now and on both occasions have found the rooms to be very clean and comfortable. Don't be fooled by the outdated exterior of this place, as the rooms are a good size boosting new carpet, new curtains and a new bathroom. Furniture and decor are modern. Everything you need is provided. The staff are great, very accommodating and friendly. There is a restaurant onsite that we didn't eat at, seemed popular. They can also deliver meals to your room if requested. The pool area has been converted to a bbq area.

BestWesternEndeavour, Reception at BEST WESTERN Endeavour Motel, responded to this review
Hi Iamsuey, Thankyou for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your property and where we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that we can welcome you back in the near future. If I can be of any further assistance in the future, please don't hesitate to contact me on 02 4933 5488. Thankyou again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kindest Regards Skye Noble Reception

OK facilities, the motel is a little tired but the staff are very friendly and helpful. It was perfect for our quick trip. We had the family room and although it was a little cramped you can see that they have tried to make the space accommodating. In room bar fridge.

BestWesternEndeavour, Reception at BEST WESTERN Endeavour Motel, responded to this review
Hi David, Thankyou for taking the time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your property and where we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that we can welcome you back in the near future. If I can be of any further assistance in the future, please don't hesitate to contact me on 02 4933 5488. Thankyou again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kindest Regards Skye Noble Reception

We stayed there whilst visiting a friend. The staff were friendly and helpful. The room was clean and spacious. Beds were comfortable and we had a good sleep. The bar and restaurant was closed due to a staff Xmas party. Very close to the main shopping centre.

Tried the surf and turf, yummo, best surf and turf this side of Texas. Next time I'm in town will stop by for another one for sure. Was a spur of the moment going there glad I did. .. .. .. Why do I need to say more I don't need too

Handy place to stay as it becomes an easy drive to the Hunter valley ,Morpeth , the Pacific Highway , Newcastle , Newcastle Airport or a drive up the New England Highway or across to western NSW. The Restaurant is quite good too.

Stayed overnight on the way to Brisbane from Canberra, room was clean, nice and and super comfy!!! Staff were great and accommodating with our pups! Late check in was handy!! Will be out new hotel for this drive!!! Highly recommended for your get away!!!

Nice clean room with good facilities for a weekend away. Room was a bit on the small side but OK for a couple of nights. Close to shopping, restaurant on site but close to town if you wanted to eat out. Good location for the basketball stadium which was the main reason for our trip. Friendly staff. Would stay again!

I was a bit nervous staying on a busy road however the room was quiet and comfortable (although dated), the staff friendly and attentive but the stand out was the quality of the restaurant food. If passing through I would go there again just for a meal. Would I stay there again - yes.

I was in East Maitland for a 2 day training event and I was put up in the Endeavour Motel with a bunch of my colleagues. I have to say that I was very pleased with the motel, and the staff were excellent. We ate each of the 2 nights in the restaurant within the motel. The food was delicious and the meal sizes were more than adequate. They were in fact, HUGE! We all ate there and between us all, we tried most meals on the menu, and not one meal was less than delicious.

Your basic Aussie motel - clean and comfortable with a cosy bar and restaurant. Food quality could stand a revamp but a pleasant stop for travellers. Rooms will also need a makeover soon. Our room had a king and a queen bed, so handy for families too