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Best Western Plus Hotel Dixon Davis, Dixon

4.5/5  - basé sur 480 notations.
1345 Commercial Way, 95620-2025, Dixon, United States - Voir l'itinéraire
Best Western Plus Dixon Davis - Façade Best Western Plus Dixon Davis est idéalement situé dans le centre de Dixon. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Situé à quelques minutes seulement d'UC Davis (université de Californie), du parc d'expositions de Dixon et des magasins d'usine Vacaville Premium Outlets®, cet hôtel abordable de Dixon vous offre divertissement et détente. Présentez-vous à la réception et détendez-vous. Chaque chambre spacieuse et confortable dispose de la télévision câblée/par satellite avec HBO®, d'un réfrigérateur, d'un four à micro-ondes, d'un accès à Internet haut débit, d'une cafetière et bien plus encore. Après un bon repos dans les lits confortables et avant de partir à la découverte des attractions de la région, commencez bien la journée grâce à notre petit déjeuner chaud, complet et gratuit. Découvrez toutes les activités qui s'offrent à vous près de cet hôtel de Californie acceptant les animaux. Les familles prendront plaisir à visiter Davis Playfields et le parc Hall Memorial Park et à se rendre au tournoi de la fédération américaine de football junior AYSO®. De nombreux clients profitent des manifestations locales comme la foire du mois de mai de Dixon. Lors de votre séjour dans cet hôtel de Dixon, vous pourrez faire une escapade shopping à quelques minutes seulement, dans les magasins d'usine Premium Outlets® de Vacaville. L'hôtel permet d'accéder facilement à Sacramento. Les voyageurs d'affaires sont sûrs de tirer le maximum de leur déplacement . en effet, la base aérienne de Travis, le centre de congrès de Sacramento, le parc d'activités de Vacaville, la State Nursery Division of Forestry (pépinière forestière), la California State Highway Patrol Academy (académie des patrouilles des autoroutes de Californie) et le centre médical de l'UC Davis se trouvent tous à proximité de cet hôtel de Dixon, Californie. Les personnes venues rendre visite aux étudiants et àla faculté seront ravies de constater que l'université de Californie-Davis se trouve à 13 kilomètres seulement de cet hôtel de Dixon. De nombreux clients se détendent dans les charmantes caves de vinification du pays viticole de Napa Valley, à une heure seulement de l'hôtel. Avec le circuit de Sonoma, le lac Berryessa, Six Flags® Discovery Kingdom et Waterworld USA à courte distance en voiture de cet hôtel de Dixon, le divertissement et l'aventure sont également proches. Profitez du soleil dans la piscine étincelante, dans le bain bouillonnant tranquille, le bain de vapeur reposant et dans le sauna sec. Profitez encore plus de votre séjour grâce aux équipements supplémentaires sur place, comme la blanchisserie réservée aux clients de l'hôtel, le parking gratuit et l'aire d'entraînement. Pour un séjour agréable, réservez votre chambre au Best Western Plus® Dixon Davis et faites des économies !Pour réserver une chambre acceptant les animaux, veuillez réserver une chambre dans la section couloir extérieur.

Best Western Plus

Hotel Dixon Davis

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Spa
    Spa
  • Piscine
    Piscine
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Sauna
    Sauna
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basé sur l'avis de 481 voyageurs
Note attribuée
Excellent
276
Très bon
137
Moyen
38
Médiocre
15
Horrible
15
CONSULTEZ LES AVIS POUR
En couple En couple
96
En famille En famille
175
Escapade entre amis Escapade entre amis
25
Professionnel Professionnel
126
Voyage solo Voyage solo
37
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Disappointed with staff and cleanliness of room. Reservation were not as requested."

3
07/11/2018

I have stayed at this facility numerous times over that years and have been very happy with the facility. This year was a shock. I made my reservations in May (called the motel directly, not online) so I could be assured a ground floor room and two rooms close together. When I arrived they denied that I had ever made the request for a ground floor room and the attitude of the desk staff was awful. I had several heavy items that needed to go in the room. I'm over 70 so carrying heavy items upstairs is not an option. The new manager (been there 3 days did carry the items up for us). I was sharing the room with a friend who has a bad knee so the stairs were an issue, with a 3 day stay. The chair in the room had not been cleaned in years and the carpets were dirty. The staff situation did improve after the first day so that was a plus.

"Front Desk NOT Accommodating"

3
05/11/2018

We reserved a total of 4 rooms for the Dixon dog show in late October. Some of our party have been staying at this hotel for many years for this dog show. Because we travel with large dogs and most of us are senior citizens with bad knees, we call the hotel directly to make reservations to ensure that ground floor rooms are available. This is especially important at this hotel because it has no elevator. One of us made reservations in July and I made reservations in late August or early September. Both of us were assured by front desk staff on the phone that we could get a ground floor room. When we checked in, no ground floor rooms were available and the front desk's attitude was cavalier. The housekeeping staff was terrific and the maintenance staff were good despite the property's condition (the carpets and furniture were stained and spotted, the bottom of the bathtub was grungy from dirt ground into the nonslip surface and we had to have a leaking shower head replaced and the access door on the AC unit fixed). Our room key cards both stopped working about 1/2 hour before checkout time. This was a good place to stay in Dixon in past and could be again with some management improvements.

MayraD360, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hi Tj, We apologize for any inconvenience you may have encountered during your stay. We would like to continue doing business with you and your friends who come to the Dog Show. The entire team is aware of your feedback and we will be making changes accordingly. Our Management team will reach out to you directly.

"Account Sales Executive"

4
29/10/2018

The room was clean and comfortable. I was there for a business meeting .The iron stopped working but the staff had a new one to our room within 10 minutes. Everything I have come to expect from a Best Western. The staff was friendly and helpful. The hotel was full and there was plenty of breakfast for everyone.

MayraD360, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hi dspencer923, Thank you for taking the time to give us your feedback. We are happy to see that you enjoyed your stay. We hope to see you in the near future!

"A nice stay"

4
14/10/2018

Hotel was clean, quiet, and comfortable.No noise inside or out, and had a good night's sleep. What else do you really need?Wi-Fi was a little boggy, but the place was pretty busy. Breakfast looked good, we just weren't hungry

MayraD360, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hi Mark, We appreciate your feedback. We are sorry to hear that the Wi- Fi was boggy will look into that. We hope to see you again in the near future!

"BW Dixon - The absolute best all-around experience"

5
01/10/2018

Staff is efficient, professional and well dressed. Entire property well maintained, and the facilities, including but not limited too: the pool spa area, laundry areas, sauna/steam room. The breakfast/dining experience is better than most restaurants, service and cleanliness superb!

MayraD360, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hi Michelle, We are delighted to know that you enjoyed your accommodations at our property. We look forward to serving you in the near future!

"Stay"

5
10/09/2018

Great value, excellent experience, Staff was very helpful the rooms were very nice and clean, comfortable breakfast was good, not one complain. Very satisfied we will definitely stay again. Our friends also enjoyed their stay.

MayraD360, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hi Linda, Thank you for choosing us for your lodging needs. We are very pleased to know that you enjoyed your stay. We hope to see you in the near future!

"A place to stay for the night"

5
06/09/2018

It was very nice and welcoming. Great room with many great services. Food was great in the morning had a wonderful experience.didnt know what to expect and it was a wonderful experience would definitely come back if coming through again.

Mayra D, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hello Knighslady Thank you for taking the time to review our property. We are very pleased to know that you enjoyed our accommodations. We hope to see you again in the near future.

"Best Western in the Sacramento area"

4
05/09/2018

Beautiful, tropical property. Room was about average, although it did have a refrigerator. Grounds were extremely well-manicured. Breakfast was typical Best Western, but the breakfast room was clean and cheery. All of the employees were unusually pleasant and caring. Easy on and off from the interstate.

Mayra D, Front Office Manager at Best Western Plus Dixon Davis, responded to this review
Hi William, Thank you for taking the time to review our hotel. We are pleased to know that you had a wonderful stay with us, we hope to see you again in the near future.

"Dirty room"

1
11/08/2018

We got to the hotel about 11:30 and there was no parking spots left. We had to just park on the curb near the main lobby(along with four other cars). The hotel room was dirty! Stains on the sheets, bed cover and curtains. There was trash on the floors by the beds. Sheets were itchy and uncomfortable. We left feeling very dirty. When my husband told the front desk lady she just said sorry and there was nothing she could do because we pre paid. But the next time we stay with them to let her know and she'd give us a discount... we will definitely never stay in that hotel again.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello jmartinich, I apologize if you found you room dirty - that is well below our standards, as you can see from our great reviews. I will address this issue with our housekeeping department for improvement. I apologize for any inconvenience and do hope you give us another try. Respectfully,

"Awesome stay"

5
11/08/2018

Very nice room, great breakfast, I am becoming a Best Western fan. I would totally recommend this to anyone that is looking for a nice room. Breakfast was great, clean, and convenient. People were great to work with.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thanks so much for your support and wonderful comments, we really appreciate it! See you soon. Respectfully,

"Amazing staff and lovely property"

5
09/08/2018

I've stayed at this Best Western numerous times. Staff are always more than willing to help. Rooms are a good size. Breakfast is really good with a variety of items. I teach for UC Davis and prefer to stay at this BW. Just a couple of minutes from campus. Just feels roomier.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you very much for the great comments on your recent stay and for mentioning our staff, we really appreciate it. Please come back again soon! Respectfully,

"BW Dixon CA"

4
06/08/2018

Overall this hotel is nice. Room was clean and comfortable but a bit outdated. The shower in the bathroom was quite small and I am a small person, so not sure how the shower would work for a bigger man or woman. The air-conditioning worked very well although a bit noisy. Lots of free parking, a decent breakfast but not exceptional, and the hotel staff was nice and efficient. I was in the area for a dog show and the location of this hotel was just what I needed. The hotel is dog friendly although I did not have my dog staying with me this time. I would stay at this hotel again if I am in the area. Another nice thing is that there was a grocery store and some fast food restaurants across the street.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Jane A, thanks so much for your support and wonderful comments, we really appreciate it! Safe travels!

"Very Nice Place to Stay"

4
21/07/2018

I spent 10-12 days in June here at the Dixon Davis Plus. Very accommodating staffing.. Several times I had to adjust my schedule and they took very good care of me. I stayed in the building separate from the main office. Breakfast was good and very consistent. Since I was around the hotel a lot during the days, all their support staff were well trained and assisted me when asked to do so. If I am ever in this area again I would not hesitate to book another reservation. Where I stayed it was quiet, maybe other part noisy, but my room was quiet, just as the Manger said it would be.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
We are all very pleased that you enjoyed your stay with us and took advantage of ourcomplimentary breakfast. We really appreciate your thorough review, I am sure it will be helpful to future guests. Thank you again, and please come back and stay with us again the next time you visit our area.

"dissapointed"

2
25/06/2018

Arrived and checked in late and tired. But got into room and couch cushions were all astrew like there had been a pillow fight, towels in the bathroom were hung crooked and messy like someone had wiped their hands a clean ones not brought in. Went to have a “complementary” bottle of water and when I opened the refrigerator there was none. The next morning went to lay by the pool and the area and the pool were dirty, water cloudy and dirt on the bottom of the pool and staff when asked said that pool service was coming sometime that day (and we watched and never saw them come). Over all disappointed in the stay, especially for a BW Plus.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello iamstevelathrop and thanks for the comments. I am sorry if you room was not as clean as expected. We pride ourselves on the cleanliness of our rooms. I will share your comments with our housekeeping department and I apologize for any inconvenience.

"Great location"

5
23/05/2018

This is right off the freeway (but very quiet I couldn't hear any traffic). Several good places to eat nearby. Room was very spacious and comfortable. I tried the breakfast but it wasn't for anyone watching their weight! So went out front to Denny's and enjoyed their egg white scramble. Coffee I snagged was great though. Front desk was very nice and pointed me to a nice Italian place for dinner.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and thanks for the 5 star review. We are pleased to know you found our proximity to restaurants convenient. We look forward to your return. Respectfully,

"best in the area"

5
21/05/2018

We have stayed at other motels in the Dixon/Davis/Vacaville area and this one is by far the best. The desk staff are efficient and friendly. Our room was very clean and comfortable. I would highly recommend this Best Western.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your recent stay and the review of our property. We appreciate your comments and look forward to your next visit. Respectfully,

"Not a Best Western Plus hotel"

3
19/05/2018

The staff was very pleasant and accommodating. But this hotel is more like a Motel 8 than a Best Western Plus. The location is very convenient but the doors creak so loud that anyone going in or out of their room in the middle of the night will wake you up.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit. I am sorry we did not meet your expectations and will use your comments for improvement. Sorry, we are not "a Super 8". I apologize for any inconvenience and do hope you give us another try. Respectfully,

"Great value for money"

4
12/05/2018

Basic but completely adequate rooms, comfortable beds and all toiletries and coffee pods provided. The buffet breakfast was brilliant value for money, although it felt strange eating on paper plates and plastic knives and forks! But if that keeps the cost down then that's fine by us.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the review of your experience. We appreciete your comments and look forward to your return. Regards,

"Great Hotel and Staff"

5
19/04/2018

This is a wonderful hotel with fantastic staff and great breakfast. I was pleasantly surprised at the value of this hotel, appearance amenities resulting in an excellent stay. Although the location is near the Interstate 50, the hotel is extremely quiet. Cannot believe at the value. We enjoyed our stay and too bad that we only stayed one night. Thank you staff. Definitely will choose your hotel when travelling through the area.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Magdalena, thanks so much for your great comments on your recent stay, we appreciate it! Please come back again soon!

"An excellent stay"

5
02/04/2018

The room we were assigned appeared to be completely refreshed with a new sofa and fresh paint, etc. Everything was very comfortable. The outside grounds are extremely well maintained. The complimentary breakfast was tasty and very nicely presented.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your recent stay and the 5 star review. We are pleased to know you had a comfortable and pleasant stay and had the chance to enjoy our complimentary breakfast. We look forward to your return. Roberto Mendieta, General Manager

"I reccomend this hotel"

5
31/03/2018

We had a regular 2 beds room after the 2nd day Mayra upgraded us to a suite! we stood here a week for spring break we enjoyed everything in the hotel excellent customer service from Mayra. OMG! Alice is the host of breakfast she is doing an outstanding job sauge bacon waffles eggs omelets you name it she has it. It's clean and employees are always so welcoming we would stay here again. The kids enjoyed the pool and Jacuzzi. Thank you Alice and Mayra

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Doris F, It was truly an honor to have you and your family with us. We appreciate your recognition for Mayra and Alice's customer service, they are highly valuable to our team. We look forward to your return. Roberto Mendieta, General Manager

"The Best Place To Stay In Davis-Dixon Area I-80 Corridor!"

5
17/03/2018

My colleagues and I recently stayed at the Best Western in Dixon CA. As in years past, we were most happy with our experience and highly recommend this hotel. Whether you're in the Dixon/Davis area for personal or business travel or simply need a great place to stay while traveling I-80 between Sacramento and the S.F. Bay Area, this hotel is conveniently located and a great choice. Roberto, General Manager and his staff do an excellent job. Rooms are clean, well appointed and conveniently located. The complimentary breakfast offers many great choices and has a nice seating area. There is also a pool and pleasant outdoor seating area. The grounds are well attended and pleasant with lots of flowers, trees and plants. I always feel save and welcomed at this facility. Rates are very fair. Carole B., a happy business traveler.

"Best Western Dixon"

4
09/03/2018

A nice hotel with a caring and helpful staff. The main problem with this place is the lack of cell service provided by AT&T. You have to walk out of your room and half way into the parking lot to get any signal. This is no fault of the hotel but more of the area and crappy AT&T towers.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing us for your visit to Dixon. We are pleased to know you enjoyed your stay. We apologize for the inconvenience with cell phone coverage and appreciate your understanding.

"Great hotem"

4
04/03/2018

Great hotel stayed in this hotel for 3 months while commuting back and forth to San Francisco for work great price night e hotel awesome staff the dryer sucks. But at least there's laundry, I gave it a 4 because they want you to stay in the running area for breakfast but I like eating in room it's also right next to Starbucks so it was perfect

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing us as your home away from home! We appreciate your comments, it was truly an honor to have you with us. We look forward to your return. Roberto Mendieta, General Manager

"Truck driver"

5
27/02/2018

I book the king bed on the first floor when never I'm in town. As a truck driver there's not many places you can park and get some good rest. I like staying at Dixon hotel. Hospitality is best. I will continue to book rooms here.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your recent visit and the review of your stay at Best Western Plus Dixon. We appreciate your preference and look forward to your next visit. Roberto Mendieta, General Manager

"Okay room"

3
27/02/2018

Had to spend the night in Dixon and picked the Best Western. Was disappointed with the very old couch, and disappointing continental breakfast...they even had a tip jar out...tacky in my book. I guess this is a lesson learned that on hotel chain doesn't always measure up to the other.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the review of your stay. We are sorry to hear you did not enjoy your stay and it surprises us to read your comments regarding a very old couch as every single room in our hotel has been upgraded including furniture, art work, lighting package, new carpets and beds, sorry you did not like it - we have been receiving nothing but great comments on them. We are also sorry to hear our complimentary breakfast was not to your liking, we normally receive great reviews for it as it includes: 2 types of coffee, assorted teas, 2 juices, 3 types of fruits, assorted breads, bagels, pastries, waffle station with condiments, yogurt station with condiments, oatmeal station with condiments, hot egg item and hot meat item. We are sorry for the inconvenience and appreciate your feedback. Roberto Mendieta, General Manager

"Excellent Stay"

5
13/02/2018

I reserved the king room and I enjoyed my stay here very much. The room was spacious, clean, and the decor was pleasing. The bed was very comfortable. The staff was very helpful and courteous. My only two issues we're that the coffee maker was a single-serve brewer and that the lighting in time in the bathroom was a bit dim. Regardless,the next time I'm in the area this is where I'll make reservations.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the 5 star review of your experience. We appreciate your comments and look forward to your return. Roberto Mendieta, General Manager.

"20 minutes from Davis"

3
25/01/2018

Went here for the night while traveling to my moms. I stayed here for two reasons: it had a jacuzzi and they allowed small pets. I would have given more stars but there were a few things lacking. I stayed in room 119 and it is directly next to an ice machine in a terminating hall way. The sound was horrendous all night and starting about 5am people leaving start to get ice. The maids supply room is here and that noise/conversations start about 7am. The other issue was the building next door had a balcony looking onto the parking lot across from our room and there was a dog left on this that barked at absolutely everything that walked by. It kept me up all night with the ice machine. I don't know why we were placed in this room but if you do check in here avoid rooms 119-125 and the other floors of rooms over these. Worst nights sleep I have had since I went to Cancun. The jacuzzi jets were not fully operational and the ones that did work were weak. On the positive side: There was one nice spot and that was the jacuzzi tub in the room. My partner liked this very much more so than the outside public jacuzzi. The sheets were clean and smelled of bleach. The room had a couch, fridge and clean, well appointed restroom. They had a nice breakfast of scrambled eggs, waffles, and bacon along with the standard continental breakfast. There was also coffee in the room.

"A beautiful hotel, perfect for a road trip stop off!"

5
25/01/2018

We were travelling from San Francisco - Yosemite and wanted somewhere to stay on the outskirts of San Francisco so that we could start the following day away from all the horrible city traffic! This hotel was reasonably priced and beautiful! It looks like it has had a recent renovation as the rooms, lobby and breakfast room were so lovely! I don't usually get photos of the communal areas however I felt this hotel deserves to be seen. Breakfast was delicious! Make your own waffles, cereal, the hot plate usuals, tea, coffee, juice etc. Anything you could need. The staff couldn't be more helpful and the hotel was very clean overall! We really enjoyed our stay and considering how close it is to the busy road you could only hear traffic through the air vent when you were in the bathroom! Thank you Best Western for another great stay!

"Truck Driver"

5
18/01/2018

I stay here whenever I'm in the area.The staff are friendly & courteous. Rooms are always clean & comfortable. The hot breakfast is a plus. Good selection of economical restaurant's within walking distance. For a freeway located hotel it is quite quiet. An elevator would be nice but you can't rebuild it & over half the rooms are ground floor. LOL. All in all I rate this motel very highly.

"Nice staff & accomodations"

5
17/01/2018

I've stayed at this Best Western in Sept & Nov 2017, and again Jan 2018. I like being out of town (but still close to Vacaville). I always request the same room - I like being on the ground floor with direct access to my vehicle in the parking lot. The room is always VERY clean and smells good. The WiFi is excellent, giving me the same speeds as when I'm at home. Breakfast is always good - very fresh items with a good amount of choices. There is some freeway noise, but I drown this out using the in-room AC unit. The bed is VERY comfortable. The staff's attitudes have greatly improved in these last few months - there seems to have been some staffing changes which are all for the better. Overall, most certainly a location I'd return to again - as I have 3 times already!

"Always good!"

4
15/01/2018

Enjoyed staying at this hotel. An always stop on our way to Napa Valley. Rooms are nice, clean and semi quiet! Staff is very professional. Breakfast always good. Very good overnight stop! Easy on/off freeway access. Near many local places to eat.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Donald, Thank you for choosing us as your home away from home. We appreciate your kind comments and look forward to your return. Roberto Mendieta, General Manager.

"Good value quieter than expected"

5
28/12/2017

We stayed for one night while in Dixon for a military funeral. Room and amenities, including full hot breakfast were great. Although our room was closest to the freeway (which runs right behind the hotel) there was not an much noise, except for occasional truck passage. Convenient to the freeway and the national cemetery and with a Denny's right next door.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the review of our property. We are pleased to know you found convenience in our location. We look forward to your return. Roberto Mendieta, General Manager

"Wonderful place to stay!"

5
28/12/2017

Spent two nights here while visiting family for the Holidays. Loved the Hot Breakfast choices. Large lovely room. Internet worked great. Comfy clean bed. Used Fridge and Microwave. Large Tub/ Shower. Grounds were decorated for the Christmas Holidays. Cheerful when checking in. Near Starbucks, Dennys and Safeway. Would highly recommend to anyone visiting this area.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Penny207, Thank you for the great review! Come back to us soon. Roberto Mendieta, General Manager

"Another great stay"

5
27/12/2017

I was in town visiting and family and chose this hotel again. The room was super clean just like the last time and breakfast was great for me and my family. They renovated the lobby and breakfast room since our last stay. This is our home away from home.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the review of your experience. We appreciate your words and preference for our hotel. We look forward to your return. Roberto Mendieta, General Manager

"Very clean and family oriented hotel"

5
27/12/2017

Visited this hotel from December 23 to the 25th at arrival woman behind counter was very polite and friendly she talked to me a little about the hotel I didn't bother going anywhere else. Very good price on rooms had an awesome room woke up to breakfast in the morning eggs, waffles it's like didn't even have to eat at Denny's to finish this review will definetly be coming back soon I will recommend this place if ur ever in the Dixon Davis area

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing us for your stay and the 5 star review. We are pleased to know you enjoyed your stay and appreciate your comments regarding our front desk agent and our complimentary breakfast. Look forward to your return. Roberto Mendieta, General Manager

"Not Very Guest Friendly"

3
15/12/2017

Check in is 3 PM. I arrived at 1 PM and asked if I could check in. Desk clerk said I could have early check in for $30.00 charge. I find it hard to believe that at 1 PM there isn't a clean room. As a guest I would expect to be allowed to check in. When I checked in I was required to initial policies like pets and breakfast hours. I felt more like a potential problem than a guest. After being made to initial breakfast hours (served until 10 AM) we went down to breakfast at 9:30 AM and they had cleared up and closed down. One of the reasons we chose BW was breakfast included. Paid for breakfast and didn't get it. Had to go find a restaurant and wait to be seated (Sunday morning!)

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello barbarawD8927KR and thank you for posting your thoughts and comments on this site as well. As mentioned to you in a private email, we apologize for the inconveniences you expressed with our early check in fee. Check in time at our hotel is 4pm not 3pm and we do make exceptions for the early check in fee if the guest arrives an hour earlier. At 1 pm some rooms may be available but we do enforce the early check in fee. We ask for our guests to initial acknowledgement of our breakfast times and pet policy to ensure they are informed of the proper time for breakfast and the non refundable pet fee, we are sorry this was an inconvenience for you. Respectfully, Roberto Mendieta General Manager

"Comfy room w/ nice facilities"

5
12/12/2017

The outward of this hotel is very nice and the rooms are equally well kept. I stayed in an interior room and found it to be clean, cozy, and spacious. The bed was firm but VERY comfortable and I slept better than I do at home. The breakfast was good enough. Eggs, bacon, yogurt, fruit, and oatmeal. Being vegan I appreciated the oatmeal and fruit. The fitness room was basic with a treadmill, elliptical, stationary bike, and a weight machine but well kept and well functioning. The pool and hot tub looked nice although the hot tub wasn't working the one night I went out to use it. It's about a 15 minute drive into Davis where I was working. If you are wanting to spend a lot of time in Davis then closer might be better. I did enjoy that it was also about a 15-20 minute drive the opposite direction to the outlet mall in Vacaville. I would definitely stay here again if working in the area.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
jessicarU4959BL, thanks so much for your wonderful comments on our hotel during your recent stay. We really appreciate it. We are happy you really enjoyed your stay with us. We hope to see you again soon! Roberto Mendieta, General Manager

"Upgraded!"

5
05/12/2017

It's been a couple of months since my last stay and the hotel has gone through remodeling! Wow! It was perfect the way it was but they have elevated their game! Lobby is beautiful and the rooms are super clean. Staff was courteus, friendly and professional as always. Great job!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thanks so much for your great comments regarding your recent stay with us! We appreciate your continued support over the years, we are very thankful for happy guests like you! See you again soon! Roberto Mendieta, General Manager

"Dixon Best Western"

5
27/11/2017

Fabulous hotel - spotlessly clean. The breakfast was excellent - lots of menu choices. The staff was courteous and helpful. Our room decor was lovely and the mattress was great!!! Location was great - nice choice of restaurants in Dixon.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Patricia N, Thank you for your visit and the amazing review of our property. We are pleased to know you enjoyed the variety of our breakfast menu and the impression our staff's service made on you. Come back to us soon! Roberto Mendieta, General Manager

"Good Value Mid-range Hotel"

4
26/11/2017

We like this hotel and have stayed there two or three times. It is well-located, quiet even though near a freeway. The rooms are large, clean and comfortable. Room décor is somewhat drab. The Jacuzzi/spa is nice even on a cold evening. Breakfast is standard hotel fare. Overall it's an excellent value.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Kennethhlk707HH: Thank you for your recent stay. We appreciate your preference and look forward to your return. Roberto Mendieta, General Manager

"lovely building and room!"

5
17/11/2017

We had a comfy bed, great shower and tasty breakfast. Nice sized TV and hi speed internet. what more could you ask for??? They are pet friendly too, which is an excellent feature for seniors. We would stay here again.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Joe C, thanks so much for your wonderful comments on our hotel during your recent stay. We really appreciate it. We are happy you really enjoyed your stay with us. We hope to see you again soon! Roberto Mendieta, General Manager

"One of my favorite Best Western Hotels"

5
14/11/2017

This hotel is very clean and pleasant, the hotel's grounds are very well maintained and attractive.The breakfast is one of the best hotel breakfast meals I have come across. They have recently updated the breakfast room and it is very functional, and attractive. The only concern has been parking, since many of the people staying there have very large trucks which take up several parking spaces.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Carol T, great comments - we really appreciate your feedback! Please come back again soon! Roberto Mendieta, General Manager

"Nice stay"

5
13/11/2017

Nice stay off the 80 fwy. Needed a place to stay for the night. We were driving to Reno from Santa Clara. 2am, late and tired. Found this nice BW right off the 80 fwy in Dixon, CA. All of staff were nice and professional.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
frankibarra1969, thank you very much for your wonderful comments on our hotel and your recent stay! It sounds like you took advantage of our location and proximity to highway 80. We appreciate your great feedback! We look forward to your return visit! Thank you again! Roberto Mendieta, General Manager

"Excellent choice!!"

5
11/11/2017

This propert had a great staff that really care about the guest needs and comfort. Very clean very comfortable very convenient. I will be back! The beds feel brand new and pillows were firm fitness room sauna steam room pool and spa

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Martymar82, Hello and thanks a lot for your great comments on your recent stay and the experience with the service provided by our staff. We appreciate your feedback! Please come back again soon! Roberto Mendieta, General Manager

"Not great this time"

2
29/10/2017

I've stayed here four of five times over the last 12 or so years whenever I've had a reason to visit the area. I've been a repeat customer because though the selection isn't great in town, at least during past stays the room was clean and staff though not overly friendly was proficient. Since my last stay a few years ago the hotel seems to be in need of a refresh or deep cleaning. The room I stayed in wasn't in great shape. Carpet was dirty, scuff marks in the walls, lighting fixtures were loose, the upholstered chair was very dirty with visible stains, shower had hair from the prior occupants stuck to the side of the showers wall and the bedding cover had what only could be described as a blood stain on it to greet us on arrival. We just decided to fling the cover off and deal with what the room presented as we weren't planning to spend much time in the room. We should have complained in retrospect and tried for a different room. The room we were assigned was near an area were the hotel had placed a receptacle for people to extinguish their cigarettes (also the bin was overflowing with trash). As such people throughout the night predictably smoked at that spot which on occasion was sucked into our room for us to smell. Past stays were pretty much incident free, I hope if we decide to stay here again we will have a more enjoyable stay.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello Zumwalt and thank you for your comments. The problems you experienced are well below our standard of cleanliness, and as you can see from other guest comments, a rare, if at all, unusual occurrence. We hope you give us another try again in the future. I apologize for any inconvenience. Sincerely, Roberto Mendieta General Manager

"Not really non-smoking"

3
24/10/2017

When we arrived, we found that our room smelled like marijuana. Upon departure, the whole upper floor of the building smelled of marijuana. (Someone in another room had been smoking in their room with the door propped open) Breakfast service became quickly overwhelmed and ran out of hot good options very quickly. Bed mattresses are due for replacement.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing Best Western Plus Dixon for your stay. We are really sorry for the inconvenience you experienced due to one of our guest's lack of empathy for others. We are a non smoking hotel and make all of our guests aware of this at the time of reservation and check in. We appreciate your comments and will use them to improve our service. We look forward to your return. Respectfully, Roberto Mendieta General Manager Best Western Plus Dixon Davis

"Evacuated From Santa Rosa!"

5
19/10/2017

I just wanted to take the time to thank everyone at the BW hotel in Dixon for taking such good care of us. We ended up staying 9 nights due to fires in Santa Rosa. The staff at the front desk made a continuous effort to insure we were taken care of throughout our stay. They were incredibly flexible as we continued to add nights on to our stay each day. Not knowing when we would go home. I want to personally recognize Roberto and Richard for their fabulous hospitality. The rooms are clean and very accommodating. I would highly recommend this hotel to anyone traveling through Dixon Ca. Thanks again!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing Best Western Dixon and the review of your stay. We are glad to know our staff was able to make you feel comfortable and welcomed during this hard time. We wish you well and look forward to your return. Respectfully, Roberto Mendieta General Manager Best Western Plus Dixon Davis

"Nice clean and peaceful place"

5
18/10/2017

Had a wonderful stay, very clean, staff friendly, breakfast was very nice. easy access to and from the highway. Outside pool was clean. My wife and I really enjoyed our stay. lobby area was very comfortable and clean.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing Best Western Plus Dixon Davis, your comments are great, and we really appreciate your feedback. We are pleased you enjoyed our hotel. Please come back again soon! Respectfully, Roberto Mendieta General Manager Best Western Plus Dixon Davis

"Staff damaged my truck and hotel did nothing about it."

1
11/10/2017

House keeping dropped their cart full of soaps and shampoo over second floor rail on my truck causing a dent and several marks in the paint. I contacted hotel staff and no action or remedy was taken to repair the truck or discuss the damage.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing Best Western Dixon. Though we understand your perception when you came out of your room and saw one of our housekeepers picking up soaps and shampoos near your truck, it would have been impossible for her to pick up and maneuver a cart which weighs the better part of 80 pounds with a vacuum cleaner, towels for 8 rooms, soaps, shampoos and cleaning supplies over a 4-foot rail for it to land on your truck. If a cart was parked at the side of your truck then the damage would have been on the side of the quarter panel and not the top. After reviewing the photo of the damage, it looks like the damage was done on the "top" right front quarter panel which showed just minor scratches - no dents. If a 100 pound housekeeping card full of supplies landed on any car, I am pretty sure there would be an exceptionally large dent not only to the quarter panel but to the hood of the vehicle. Our carts stand 4 1/2 feet high and the same in width. We are very sympathetic at the damage on your car but we just can't get there with the explanation given to us. We feel the blame for this has very much been misplaced. If one of our staff damages any guest items we will own this mistake and pay restitution. Respectfully,

"Always a pleasant stay"

5
07/10/2017

Stayed a number of times here and have never had an unpleasant experience. Located near a number of "eateries" and close to the freeway for a quick exit. Rooms are spacious, clean, and operational. Staff is always pleasant and engaging. Breakfast is great too! Swimming pool and fitness room to boot.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Norcal D, your comments are great, and we really appreciate your feedback. We are pleased you enjoyed our hotel. Please come back again soon!

"Comfortable rooms, great service"

4
27/09/2017

We checked in easily. The room was quiet, roomy, and the bed was comfortable. The price was much better than Davis hotels. The proximity to a Safeway allowed us to get food and coffee. The breakfasts were ok, and the staff was very nice.

"Horrible "

1
24/09/2017

Worst experience of my life. they have cockroaches. Every where was sold out had to drive home 100 miles. Do not stay here unless you like to sleep with bugs. They were nice about giving my money back.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
This isn't the experience we're known for. I want to apologize that your visit was not an accurate representation of our standards. We do have routine pest control, and I can assure you the team dealt with the problem immediately. I'm glad our staff reacted promptly and issued a full refund. If you're coming back to Dixon, I hope you can give us another chance to show you all we have to offer. Regards, Roberto Mendieta General Manager

"Reservation never confirmed"

1
24/09/2017

Short review: I made reservation in June but never received a confirmation email as is customary with all other hotels where I've reserved online. I attempted to find my reservation several times but was unable to. Ultimately my husband booked us at another hotel and I was charged a no show fee. Hotel is probably just fine but online reservation system is definitely inadequate.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Amy C, Thank you for completing the survey regarding your recent stay at our property. I am sorry you could not make it to our hotel, we would have loved to have you as a guest. I have reviewed your reservation and noticed it was made through a third party (travel agent) not the hotel directly or bestwestern.com, this prevented our system from sending an automatic email confirmation as per Best Western standards. We look forward to the opportunity of having you as a guest the next time you visit our area. Respectfully, Roberto Mendieta General Manager

"Service and location"

5
24/09/2017

Your hotel in good location, providing properly service, and the sorounding kept be clean, breakfast is OK and servied in right time. Your staffs are good and showing warm and polite, friendly. I gathered good experience with staying your hotel than others in USA.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing Best Western Plus Dixon Davis. We really appreciate your kind comments regarding our property and staff, they are all committed to delivering an amazing hospitality experience and we are proud to have them with us. We look forward to another visit during your next trip to our area. Respectfully, Roberto Mendieta General Manager

"The nicest Best Western I have ever stayed in..."

4
21/09/2017

Check-in was fast. I was given a suite in a separate building. It was a short walk. You need a key to get into the building. I was on the second floor. There was a door just for the second floor as it opened to the stairs. I did not see an elevator in my building. But, there were other buildings so I am not sure if they are all the same. The room had a kitchenette, a small living room, a bedroom, and a separate bathroom. You could access the bathroom from the main area or from the bedroom. There was a sofa and coffee table, desk, two tv's, coffee maker, microwave, and a small frig.There was an iron and iron board. Everything was pretty good as far as the room is concerned. The bathroom had a separate water closet and a shower to go along with the jetted tub. The soap, lotion, shampoo and body wash were all in dispensers. There was a small balcony off the living area. Nice. The only disappointment with the room was no utensils, or dishes. I expected them as they are usually supplied with this type of room. All they had were two BW wine glasses. All the other cabinets were empty. The breakfast area was nice and bright. The food was average at best and the selection was less than expected. They were also slow to replenish food as I found something waiting to be replenished daily. A couple of evenings there were cookies at the check-in counter. That was a nice touch. The hotel was within walking distance of a burger king and there was a grocery store that I could have walked to in a pinch. My guess is that at one time this hotel was a residence inn as it reminded me of the older RI's. I would stay at this hotel again, but it was a little pricey.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello rickity, Thank you for you excellent review of the Best Western Plus Dixon Davis. I am very happy to see our team provided excellent customer service from the moment you arrived on property. Please visit again soon! Sincerely, Roberto Mendieta General Manager

"Beautiful Hotel"

5
20/09/2017

The hotel was nice with pretty grounds, but limited parking. The breakfast was great. The serving area good have been better organized though the food was the best we had on our trip. The room was comfortable and quiet.

"Good value, pleasant stay."

5
18/09/2017

We were early arriving, about 3 hours before check in. Had to ask to check in early because of an event to attend that night. We were told there was an early fee of $30, of course we didn't want to pay that so after some conversation discovered we were rewards members so it was waived. Nice property, I would recommend.

"Very nice hotel!"

5
15/09/2017

The appearance and cleanliness of the hotel was very nice! I would definitely stay here again. I stayed in a big room with a balcony and a separate sleeping bedroom and it felt like I was in an apartment. Very nice place and people!

"Business stay in Northern California"

4
15/09/2017

I have stayed in this hotel a few times when conducting business in Northern California. This is a clean and convenient hotel between Sacramento and the North Bay area. It is located just off I-80. There are good restaurants available in the area. Very good for business stays.

"Ups and downs"

3
12/09/2017

OK, so now I understand the very up and down reviews of this motel. My son and I stayed Saturday 9/9/17 checking out Monday 9/11/17. We had our 2 dogs with us, so needed a pet friendly room, I normally stay at Hilton Brand but due to the dogs had to try somewhere different. First - the positives - ground floor room with direct access to outside great for the dogs. Room was remodeled, very clean, everything worked. My son and I both slept great - even though other reviews mention freeway noise we could hear nothing of this in our room. Breakfast was outstanding, similar to Hampton Inn breakfasts, cereal, oatmeal, hard boiled eggs, scrambled eggs, sausage patties, waffle machine, fruit, yoghurt, breads, donuts, I probably missed something but there was A LOT of choices and everything was fantastic. So - the "HUH??" moments at this hotel - not bad by any means but just make you go "HUH??". 1. It's pet friendly but they have replaced all the grass areas with rock. You have to walk off hotel grounds to find grass. Not sure where they expect you to take your dog to go do their business on hotels grounds. It's not a far walk but just made me go "HUH??". 2. Towels - either need replacing or a dang good bleaching, should be white but were not. Only had 2 bath towels which we made work but the room (2 queen beds) could sleep 4 people so not sure what would happen if you had 4 in there. 3. Toilet paper and tissue the hardest and worst I've ever had in my life, quite honestly left my behind very sore!! Come on BW - really?? Kinda made me go "HUH??" 4. Went to the front desk Sunday evening to get pool towels - I had just spoken via phone to the front desk, not 5 minutes before. Got there, no staff. Waited, called out, left, came back, waited, called out, after 20 minutes (no kidding) the front desk lady comes in thru the front door. I could have taken everything out of the front store etc!! Jacuzzi didn't work and she didn't know how to get it to work. So, just another "HUH???" moment. 5. The sauna (advertised) is not kept on. The steam room is being used as storage, the pool is not heated, it looks great but even at 100F+ weather it was way too cold to swim in, the Jacuzzi also looks great but doesn't work. Overall, would I stay there again? Probably. The room itself and the bed gave us a great night's sleep. The breakfast was very good. However, it seem this motel is trying to keep costs down wherever they can. If you don't want to use the pool., Jacuzzi etc it's a nice play to stay. If I go again I'm not kidding I'm bringing my own toilet paper and tissues!!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Love2Hike, Thank you very much for all of your feedback regarding your stay with us. It really does help us to know what areas we are doing well in and also areas we can improve. Your observations will be helpful to us with future stays for all of our guests. The best service any hotel can offer a guest is a great night's sleep. Since we recently finished a complete renovation of our hotel, all of our beds are nice and comfy....glad you were able to sleep well;) As a select service hotel, we do not have a full service food & beverage operation so we definitely take pride with the breakfast we serve. As you noted, there are a variety of hot and cold items on our buffet - enough to please almost everyone's tastes. We are very much puppy (and kitty) friendly and are the host hotel for several dogs shows at the Dixon Fair Grounds each year. We do have a designated lawn area with waste bags located on the west side of our hotel. But, when our parking lot is full, it is difficult to see this area. As the proud owner of two black labs who travel with me frequently, I know how important it is to have an area where they can run around a bit and do their business. We are continually replacing older towels with new ones. Here it seems we not only didn't take older towels out of inventory but also shorted your room. Our standard practice is to have four sets per room, per day. This we have addressed with the room attendant and it comes down to observation and training. Also, we do have our own laundry service on property in order to better control quality. Please know the vast majority of our towel inventory is fresh and bright. On occasion, a few senior cloths like to sneak back in...... TP....I went over to our housekeeping department and checked out the toilet paper. Admittedly, I'd give it a 2 1/2 to 3 stars out of 5 - not real bad but definitely see your point. I'll address this in our next management meeting. Regarding the Jacuzzi, I can only surmise the on/off switch below the timer may have been in the off position? I had maintenance look at the fuses and circuit that controls the Jacuzzi and it seems to be operation normally. Unfortunately our sauna was not working during your stay. The main fuse which runs it blew and we needed to order a new one to have it operable again - we ordered several. Love2Hike, though my responses to your review may have come across a bit on the humorous side, please know I take every point you made very seriously. On average, for every person who takes the time to write a review with both good and not so good, there are at least 10 who do not, so, it is very much appreciated all the effort you put into your feedback to us. We would love the opportunity to have you as our guest again the next time you are in the Dixon area. Please call either me or my Director of Sales and we will upgrade you into one of our suites with a nice bottle of local wine. Warm Regards, Roberto Mendieta General Manager

"Nice hotel, friendly staff."

5
07/09/2017

I stay here when in town on business. The staff are friendly and accommodating and the rooms are reasonably nice. The grounds are well kept. There is a breakfast buffet daily and although I don't utilize it, I have traveled with people who have and they have said it is a nice buffet. This is a nice quiet hotel just right off the freeway which makes it a good choice.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Christine, It's always nice to get feed-back such as yours. Our staff takes much pride in taking care of our guests and making sure our hotel is well kept. We recently added a few new items to our breakfast so hopefully the next time you are with us you can take advantage of it. All the Best, Roberto Mendieta General Manager

"Drive to Dixon"

5
03/09/2017

This hotel was in a quaint town near outlet shopping and not far from Sacramento. Was very clean and quiet. had a nice little pool and a very decent BW breakfast. cheaper than Sacramento for the short drive.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Lara, Thank you very much for your kind words on our hotel. Our staff works very hard to keep up on the cleanliness and service level expected at a Best Western. We are so glad you enjoyed your stay with us and hope to see you soon as a returning guest. Yours Truly, Roberto Mendieta General Manager

"Nice Hotel"

3
28/08/2017

Overall this experience was different from my first. Staff was not as friendly upon check-in. Bed sheets were stained, I was accommodating into a new room was nice. Great Breakfast selection! I appreciate the water bottles in the room.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear katiedR7112UF, I would like to personally thank you for your response. I sincerely apologize for your experience at our hotel. It is my desire to make sure that each and every guest is provided with the best service, and the fact that we missed our mark with the bed sheets in your room is a mistake we will attempt not to make again. I secondly apologize for the lack of friendliness from our front desk representative at check in, please know that proper training will be conducted to remedy the situation. We hope you return so that we may provide you with the clean and comfortable hospitality experience you deserve. We look forward to your return.

"Summer 2017"

5
20/08/2017

This hotel is a great place to stay. The bed was very comfortable. The room was very clean and quiet. The air conditioning worked well which can be an issue in the summer heat. There was a great Starbuck's nearby.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the 5 star review! We are pleased to know you enjoyed your stay and found comfort in the room and a/c. We look forward to your return. Respectfully, Roberto Mendieta General Manager

"Best Western Dixon,CA."

5
18/08/2017

Very nice Hotel. Quiet community and quiet Hotel at night. Very comfortable rooms and the staff is very courteous. Some good local restaurants close by and a few within walking distance. I would recommend this Hotel if you are looking for clean quiet room for the evening.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thanks so much for your great rating and wonderful comments on our hotel and your stay, charlesgI1009HM! We really appreciate your feedback. Please come back again soon.

"Fine But..."

3
15/08/2017

The overall hotel is fine. It has a mix of rooms with interior and exterior doors. While the corridor we were in was fine, the corridor our friends were staying in (300s) smelt strongly of cannabis. The hotel needs to remove this issue. It does not otherwise merit being a Best Western PLUS.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the review of your stay. We apologize for the inconvenience you were put through by one of our guests. We are a non smoking hotel but unfortunately sometimes a guest may not be empathetic to others and chooses to smoke in one of our non smoking rooms. Should this ever happen again, please contact one of our front desk agents and they will solve the situation immediately.

"always stay at a best western"

5
07/08/2017

the best western is the best hotel of all I yell all my friends and family to stay at the best western they will love everything about it.the rooms are all clean the breaksfasts and coffe and juice are wounderful

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the amazing review of your stay at Best Western Plus Dixon Davis. We are pleased to know you enjoyed your stay and appreciate your preference for our hotel and the brand. We look forward to your next visit. Regards, Roberto Mendieta General Manager

"Very good hotel"

4
04/08/2017

Stayed with my 18 year old daughter. We shared a king size bed. The room was very spacious. it has a small couch where you can sit and relax. We like that it has a refrigerator so we can store our left over food from restaurants. One towel was dirty with lipstick and make up and was replaced. Other than that, We will come here again.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing Best Western Plus Dixon Davis for your stay. We appreciate your comments and look forward to your return. Regards, Roberto Mendieta General Manager

"Excellent facility - excellent price"

5
04/08/2017

I recently stayed at the Best Western in Dixon and was suitably impressed. Everything, from the lobby to the bathrooms, was exquisitely clean. There wasn't even any mineral deposit around the bathroom fixtures! The room was very comfortable as was the bed. The location was quiet except for some freeway noise, but that did not bother me. I definitely would stay here again; my only complaint is that breakfast does not start until 7 AM, and I am used to eating at 6 AM - even a 6:30 start would be helpful. The breakfast had a marvelous selection and was well prepared. The entire staff was helpful, courteous and good-natured as well as professional.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you so much for the amazing review. We are very happy to hear that all your needs were accommodated and hope to see you again!

"Always a pleasure"

5
31/07/2017

We always stay at this Best Western while visiting family in the area. We can depend on the rooms being comfortable and clean and have never been disappointed. On our recent trip, we found the breakfast to be very good and the staff attentive.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the 5 star review! We are pleased to hear you enjoyed your stay and appreciate your comments regarding our staff. We look forward to your next visit. Regards, Roberto Mendieta General Manager

"Disappointed- BAD"

1
31/07/2017

Be careful with this hotel. It falls way to short to be a Best Western! I believe with the right management or ownership can make a difference. They will cancel your reservations without notice, not clean the room thoroughly, the breakfast starts at 7am and not 6am like all the other ones, the fruit is not fresh and the dining room workers have to be police and ask everybody their room number even my kids. I have stayed at least at 100 Best Westerns and NEVER had an experience like the one in Dixon.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Skip, Thank you for choosing us for your stay and taking the time to submit your comments. We appreciate your comments and wish you well on your future travels. Regards, Roberto Mendieta General Manager

"Great stay"

5
20/07/2017

We had an amazing stay. We arrived close to midnight and the hotel staff was very accommodating. The room was large with a kitchenette and the bed was very comfortable. Breakfast by the pool the next morning was delightful. We will stay here again.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the amazing review of our hotel. I am pleased to know you enjoyed your stay in one of our suites and breakfast by the pool. We look forward to your next visit. Regards, Roberto Mendieta General Manager

"Graduation week stay"

5
17/07/2017

Very nice hotel and staff. Nice surprise to have omelets and home made coffee cake for breakfast. Alice was our breakfast host. Dixon is a good alternative location to staying in Davis or Sacramento.would stay there next time.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the 5 star review of your stay at Best Western Plus Dixon Davis. It was an honor to have you as our guest and appreciate your kind comments regarding our breakfast. We are thrilled to know you enjoyed the omelets and homemade coffee cake, we wanted to treat our guests with a little surprise during graduation. We look forward to your next visit. Respectfully, Roberto Mendieta General Manager

"Awsome Stay"

5
17/07/2017

Would highly recommend this hotel. The staff was great! The room was a good size. The bed and sofa were comfortable. Our room had a jacuzzi tub! The fridge and microwave were hidden so they were not obtrusive. The pool area was good size and the pool was big and had a deep end. Excellent!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the 5 star review! We are pleased to know you enjoyed your stay and the comfortable bed in the room. Thank you for your preference and look forward to your return. Regards, Roberto Mendieta General Manager

"Nice hotel for a stay in the area"

4
15/07/2017

Very handy hotel for the area. Clean and quiet with a good breakfast and outside pool / spa. Very pleased with my stay and definitely would use this hotel again. Restaurant within walking distance if needed. Front desk staff very helpful and accommodating.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the review of your stay. We know you have many choices for hotels in our area and thank you for choosing Best Western Plus Dixon Davis. Respectfully, Roberto Mendieta General Manager

"Easy Access"

5
13/07/2017

The Best Western Plus Dixon Davis in Dixon CA is located with easy access to major highways. It is within easy walking distance of Denny's for 24 hour dinning access. There is a gas station just down the street and other small businesses with in a block. The hotel is visually appealing and the staff is helpful. Certainly a good choice when in the greater Sacramento area.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your visit and the 5 star review! I am pleased to hear you found our proximity to restaurants and stores convenient. As mentioned on your review we are just a short walk from Denny's and other restaurants, there is a Safeway just across the street and a Walmart 5 minutes away from us. We look forward to the honor of another visit. Regards, Roberto Mendieta General Manager

"Game at UC Davis"

5
11/07/2017

We stayed at this location because our grandson was playing football at UC Davis for a camp. We stayed here because it was close and had a full breakfast. We did not go wrong, nice motel, good breakfast, close to UC Davis and very good service, I would stay there again.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Tony A, Thank you for your visit and the amazing 5 star review! We are pleased to know you enjoyed your stay and our complimentary breakfast. We appreciate your preference and look forward to your next visit. Roberto Mendieta General Manager

"Bad experience with a wonderful outcome"

4
07/07/2017

I stay at this location all the time. It's a safe location, usually clean, quiet, remodeled and a nice breakfast. I had one bad experience ans the manager made sure to address the issue amd make it right!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear LuciaZepeda88, Thank you for your visit and the review of our hotel. We appreciate your comments as it is only through guest feedback that we are able to improve our service. I am glad we were able to solve the situation for you and look forward to your return. Respectfully, Roberto Mendieta General Manager

"Daughter's Graduation from UC Davis"

5
03/07/2017

Best Western Plus in Dixon is a very convenient and comfortable hotel with a friendly and accommodating staff that always strive to make our experience the very best. Their beds are top notch and the overall experience rates equal to many of the 5 star resorts that we have stayed in over the years. It's freeway close location is perfect to escape the business of the college town but close enough to enjoy your stay. Thank you Best Western Plus Dixon. You Rock!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you so much for your review! We are all very happy to hear that you had such a nice time with us. I will be sure to share your review with our staff, they will be happy to hear of your recognition for their service. Thanks again and we hope to see you again soon. Regards, Roberto Mendieta General Manager

"Visit daughter at UC Davis"

5
29/06/2017

This hotel is great in many ways: clean, safe, bright, complimentary bottled water, nice breakfast offerings, easy parking, near freeway, attentive staff, near UC Davis, and good price. I like it so much I have stayed here 4 times already and will plan to come back whenever I visit UC Davis or the surrounding area. I highly recommend this location.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you so much for your review! I'm glad you had such a positive experience while staying with us, we hope to have you back with us again soon. Regards, Roberto Mendieta General Manager

"Great clean hotel and awesome atmospher"

5
26/06/2017

This hotel was so clean and organized. I love the Non-smoking hotel. They had complementary hair and body wash supply's. I love the staff, all were friendly and helpful when I needed something. Quick check-in and check-out.

"Average Hotel"

3
25/06/2017

There is nothing fancy about this place. There is no elevator so you have to carry your luggage up stairs. After carrying our luggage to the room we were disappointed that there was no air conditioning on. We checked it late afternoon so the room took a long time to cool off.

"At Davis for Graduation"

5
23/06/2017

Motel absolutely fulfilled the goals of close to Davis, easy to get to and from. Clean place, nice help. Breakfast was a REAL meal, including omelets, and waffles. Excellent pastries (not packaged old stuff.) Clean room, everything worked, helpful staff who did provide toothbrushes we forgot. Only problem : the airconditioner was loud when operating , and it did go on an off during the night.

"Garden retreat in heat wave"

5
20/06/2017

Nice all,around. Gardens help mitigate the dust and heat of Dixon . My room was up stairs and down a long hall, elevator would have been a help. Good breakfast choices. Lobby is a bit too glitzy? Looks like a hair salon?casino?

"Love This Best Western"

5
20/06/2017

Have stayed at this BW twice in the last two years to visit my daughter, a student at UC Davis; Chose this BW due to the ones in Davis being full; Just a short drive to Davis but worth it; As good or better than the ones in town and cheaper; I would definitely stay here again;

"Great Hotel"

5
20/06/2017

It was a great hotel for a reasonable price. The staff was very friendly. The amenity were great and appreciated for the cost of the room. The breakfast had a variety of options available including an omelet bar.

"Excellent facilities"

5
20/06/2017

This Best Western is an excellent choice, because it has something for everyone. We especially enjoyed the quiet room with air conditioning that does not keep one awake at night. It gets very hot in summertime Dixon. Nice pool, computers available, easy parking, and a complete breakfast.

"Enjoying my stay"

4
15/06/2017

I work construction and travel all the time. This hotel is great for myself and crew. Stores and restaurants are very close and the rooms are excellent! Parking is limited but it always works fine. The fitness center could use some more weight machines though.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for choosing us as your home away from home! We are happy to have you and the crew and it pleases us to know you are enjoying your stay. We appreciate your patronage, please let us know if there is anything we can do make your stay more pleasant. We know you have many choices for hotels in our area, thank you for choosing Best Western Plus Dixon Davis. Respectfully, Roberto Mendieta General Manager

"Two Day Stay away from home!"

5
13/06/2017

We enjoyed a comfortable, relaxing, soothing (in pool and jacuzzi), two day stay...mini getaway from home. Had all needed amenities for this stay. Plus additional dining options, walking distance away.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Alice R, Thank You for taking the time to let us know about your visit. We obviously love it when we provide guests with the experience you had here with us. We hope you can come and let us host you again. Respectfully, Roberto Mendieta General Manager

"Dixon is a small town in Northern California"

5
12/06/2017

Dixon is located about 30 miles from Sacramento, California. I was in Dixon to document the funeral service of a warrior at the Veteran's Cemetery. The Best Western Motel was less than 10 minutes from the cemetery, so it was super-convenient to be there.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for taking the time to review our hotel. Glad to gear you enjoyed your stay with us and found our proximity to Sacramento Valley National Cemetery convenient. Thank you for choosing us for your stay. Respectfully, Roberto Mendieta General Manager

"best hotel in Dixon"

5
12/06/2017

We were really surprised by how nice this hotel was for the price. so easy to get to, near the freeway but incredibly quiet. The hotel was very clean and well kept. The morning breakfast was also very good with a good variety to appeal to everyone. Very pleasantly surprised.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear DonaldandTrish M, Thank you for taking the time to review our hotel. Glad to gear you enjoyed your stay with us and were pleased with the breakfast selections. We have pout a lot of thought into our breakfast and try to offer quality items as well as healthy options. We hope to welcome you back again soon!! Respectfully, Roberto Mendieta General Manager

"great sleeping"

5
12/06/2017

the bed was amazing , best night sleeping in a long while. I Need to know what kind of mattrass it was, simply amazing. The hot tub was nicewith good jets, but it could have been a degree or two warmer

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for the 5 star feedback! We are happy to see that you enjoyed your stay and look forward to welcoming you back! Sincerely, Roberto Mendieta General Manager

"review"

3
01/06/2017

Understandable the location is right next to the freeway as most of others motels / hotels do, but this one let more freeway traffic noise gets in to the room more than the other, if someone has sleeping problem, then this should be put into consideration. Saving water is one priority to the Golden States and around the world, but making the shower experience as bad is really out of my mind. Breakfast items are too few to choose from despite the juice bar is very impress.

"Had a comfortable bed."

4
26/05/2017

The bed in this room was very comfortable. Got good nights rest It was very nice sitting out by the pool as well.Everything was good except the phone service. The breakfast was good, would have preferred scrambled eggs without the peppers though.

"Nice hotel . Pleasant surprise"

4
25/05/2017

This location was a surprise the hotel is hidden off the freeway. Thanks to Google maps I was able to find the hotel. The hotel is clean great parking and friendly staff. The Hotel is located in a court. It seems this is a well known spot for truckers. they like the available parking for the big rigs. I didn't hear any of them leave in the morning Our room was facing the street. I'm happy to say we had a quiet nights sleep.

"Black hair around the bathroom"

3
22/05/2017

I don't like walking into the bathroom and finding long black hair on the bathroom counter or the floor. My hair is short and brown. It wasn't mine. Black smudges on the bathroom floor meant that it wasn't cleaned. The fact that the pervious person's beer was left in the room means that the cleaning services don't go by a check list. I'm allegeric to alcohol which means I try to stay miles away from it. Would I stay there again?!?! NO

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for taking the time to provide us with your feedback regarding your recent stay. I am very sorry to hear that we did not exceed your expectations. Please accept my apologies for the housekeeping issues experienced during your visit, I understand how disappointing that might be. Please know your comments have been reviewed and we are taking steps to ensure these issues are handled. We appreciate your patronage and hope you will consider staying with us again so that we may have an opportunity to change your impression. Once again, thank you for your feedback. Respectfully, Roberto Mendieta General Manager

"Good night!"

5
22/05/2017

Great room. Clean and comfortable. Staff was professional and friendly. Better shower head for more power. Building and landscaping was well maintained. Love the fact that pets are allowed. Needs a dog area.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for the 5 star review and we look forward to welcoming you back soon!! Regards, Roberto Mendieta General Manager

"Well kept"

5
08/05/2017

Someone takes pride in the appearance of the hotel and grounds. the rooms are updated and in good repair. The value is good. The appearance makes it a Plus hotel. Convenient to UCDavis too. Good job people!

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
We appreciate the feedback and 5 star review. Hope you will come back and see us again soon! Respectfully, Roberto Mendieta General Manager

"Fabulous hotel"

5
28/04/2017

We have been traveling all week and needed a place to stay then we saw this little gem. This place has beautiful grounds, comfortable bed with fluffy pillows, living area and a kitchenette. The bathroom is spacious with Bath and Bodyworks soap, in the shower they have a dispenser with shower gel, conditioner, and shampoo which was nice because I forgot my shampoo. This place is really clean and comfortable and the staff is nice and awesome. When traveling through Dixon California we will definitely be back. There is a Safeway grocery store across the street, and a Denny's, and I-hop in the same vicinity.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Thank you for your kind review. I am delighted you enjoyed your experience with us and were able to make the most out of your stay. We look forward to welcoming you back very soon! Respectfully, Roberto Mendieta General Manager

"Easy access to Davis"

4
28/04/2017

Good hotel with easy access to Davis. I like their free breakfast. I have stayed three times and the room and service has been good each time I would stay again. I appreciate being able to reserve in advance and get a 24 hour cancellation policy. It was pricey for the area, but I did come on Picnic Day weekend. The wifi was a bit slow. I miss the bar soap. They only have soap and shampoo in wall dispensers which don't work very well. But when I asked the evening clerk for a bar of soap, she gave me two. The pleasant evening clerk also gave me plates and spoons for the pie I bought. Very good service. There isn't much to do in Dixon, but this hotel suited our purposes for wanting to be near to Davis. And it was less expensive than the hotels in Davis.

"Quick stay, great value"

4
25/04/2017

This hotel is fine for a one night, stay, the pool area is actually quite nice for this type of motel. However ask for a room with inside door (new building) on top floor.. It is located off of a highway, not much going on in the local area, so not a destination but fine for an overnight on the way to someplace else, or if you need lodging in this area for an event.

"Davis Picnic Day"

5
23/04/2017

Excellent friendly staff. Room was very clean. Free breakfast is a nice feature and they are pet friendly!! Very enjoyable stay. I highly recommend it. Depending on your room location it can be a bit noisy due to the proximity to the highway. Just ask for a room that doesn't face the highway.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Dear Scott J, Thank you for your review. We are pleased you enjoyed your stay with us. Glad you found the staff to be helpful and the rooms clean. Again thanks for the review and see you next time! Respectfully,

"quite rooms for a great price"

5
19/04/2017

I like that they had the living room separate from bedroom allows for quite sleep for other guest, if you are staying more than 1 day the kitchen comes in handy to keep purchased items cold and allows way to snack without leaving the room.

Roberto M, General Manager at Best Western Plus Dixon Davis, responded to this review
Hello! Thank you very much for the amazing rating and review of our hotel. You highlighted some excellent examples of what we offer here at the Best Western Plus Dixon Davis and I am so glad you were able to experience all of these. Hopefully we'll get the chance to have your as our guest again during your next trip to our area. Thanks again for this wonderful review and rating, it means very much to us. Respectfully,

"UC Davis Visit"

5
11/04/2017

The staff at this establishment was super! Very accommodating! I arrived late took shower and noticed the hair dryer was missing...made a phone call to the front desk and immediately a hairdryer was delivered and many apologies or my inconvenience was made. The second time I stayed there, we were in a room that appeared to recently been repaired and the bathroom had sawdust and debris on the floor....immediately we where shown to a suite with a fireplace, kitchen and living room! Wow! Didn't expect such an upgrade for such a minor infraction! These guys go the extra mile to make their guests happy!!! Thank you Best Western!!!!

Roberto M, General Manager at Best Western PLUS Dixon Davis, responded to this review
Dear Sandie2020, WOW! Thank you so much for your amazing and detailed review. We love hearing/reading about your experience and am sure the travel community does as well. We get a lot of positive comments regarding our staff and I am glad they provided you with a pleasant stay. Thank you so much for recommending us, we look forward to taking care of you in the near future. Sincerely,

"Quiet Location"

5
09/04/2017

Thank you again Best Western for another great week in northern CA with a quiet hotel, clean atmosphere and great customer service!! I appreciate the quality that you offer for business travel with accomodations meeting my needs and staying within my budget

Roberto M, General Manager at Best Western PLUS Dixon Davis, responded to this review
Thank you for taking the time to review our property on TripAdvisor. We are pleased you choose to stay with us while you were working here in the area. Glad you found all the staff to be very accommodating and the hotel to be conveniently located to the freeway and local restaurants. See you next time! Respectfully,

"Great place to stay"

5
06/04/2017

I enjoyed my stay, the TV is big. clear and had a great selection of channels. The bed is comfortable the heater/cooling works well and quite. I have stayed here with my wife in the past and she loved it but this time it was business and I got a great nights sleep.

Roberto M, General Manager at Best Western PLUS Dixon Davis, responded to this review
Hello Ghosephs and thank you very much for your nice review. We appreciate your feedback and also happy to hear that you and your wife were happy. Please come back again soon! Roberto Mendieta General Manager

"Great deal for the price."

5
05/04/2017

When we stay in San Francisco we always stop at this hotel. We have stayed here twice now. Always enjoy everything. Great breakfast clean rooms beds are a little soft but other than that it is an awesome stay.

Roberto M, General Manager at Best Western PLUS Dixon Davis, responded to this review
Torilynnr, thank you so much for your wonderful comments. Our staff loves welcoming you each time. We appreciate your feedback! Roberto Mendieta, General Manager

"Josh"

4
05/04/2017

Good service hotel room was clean . Asked for a room down stairs and they gave it to me internet was a little slow in the area . Over all I think good it is my third time staying at this hotel and it won't be the last

Roberto M, General Manager at Best Western PLUS Dixon Davis, responded to this review
Josh, thanks so much for your nice review on your recent stay. We appreciate your feedback and look forward to seeing you again! Roberto Mendieta, General Manager

"Clean, Neat and Reasonable, with a decent breakfast"

4
23/11/2016

Second stay here. Would come again. It is a well maintained property. The staff is polite and welcoming. The rooms are clean and the beds are comfortable. The hotel is pet friendly, but only outside corridor rooms are used for pets.

"The smell of bleach is too much"

2
22/11/2016

I stay at Best Western Hotels when I travel because they usually have a very firm mattress and a neutral smell. This hotel had sheets that were permeated with bleach and the smell filled the room. If you are chemically sensitive, best avoid this hotel.

"Quiet and Comfort"

4
08/11/2016

We stay here every trip to Davis to see our kids. The beds are wonderfully comfortable, and we avoid the crazy bicycle traffic and college hubbub of Davis. The Denny's next door is the best one we have ever found, and Firehouse Bistro was wonderful. Easy to get gas and go, the next morning.

"Too disappointed to stay"

2
19/10/2016

Promised and booked handicapped accessible room for wheelchair. Got tub bathroom, not roll-in shower. No shower chair available to transfer to and no removable shower head. Floor space access to bathroom was very tight and hard to manuver in wheelchair. They had lifts for spa and pool but we could not stay to enjoy it and if we relied on this to shower, would have been very cold. This room was nice for non-handicapped people but we needed an ADA room. We left and were refunded.

"Good deal, nice hotel"

4
18/10/2016

This is a nice hotel, nicely appointed, quiet, good beds. Breakfast was a little boring, same thing everyday. Rooms were clean, priced decently, easy to get on the major highways. A god deal for the price.

"Ok for overnight stay"

5
08/10/2016

We chose to stay in Dixon rather than Vacaville (outlet !) because of the much cheaper rates. The place was clean, the pool rather big. Only disadvantage: No restaurants other than fast food around. Would go there again on the way to SF.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Dixon for your stay. We are happy to hear you enjoyed your stay and found value in our rates for the amenities offered. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Best Western Plus Inn Dixon, CA"

3
02/10/2016

The lobby was very nice and the person that checked us in was very helpful and friendly. We didn't have reservations and checked in late in the evening. The property was clean and conveniently located near the freeway. The rooms were nice and comfortable. It was interesting to discover the second floor balcony where our room was located was held up by additional wood braces along the walkway however. After singing the praises of the Best Western continental breakfast to my friend, we went down to an extremely disappointing breakfast. We did get there about 15 minutes before it ended, but that has never been an issue at any other Best Western I've stayed at in the past. There was about 2 1/2 servings of scrambled eggs left, no sausage or bacon, the other container where that would have been was empty. Another guest had to ask for milk more than once. At least the waffles were still available.Then there was an orientation or something like that going on with several people on a tour, maybe of what not to do for breakfast.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the review of our property. We appreciate your comments and will use them for improvement. Look forward to your return. Sincerely, Roberto Mendieta General Manager

"Best Western Dixon"

5
26/09/2016

A+ Outstanding hotel and staff. Great breakfast and items offered. Pool and hot tub are great. Exercise room and Internet are available. Overall a great experience in Dixon, California, There are shops and restaurants within 1 mile.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the amazing 5 star review of our hotel. We are pleased to know you were able to enjoy our complimentary breakfast and found our proximity to restaurants and shops convenient. We look forward to your return. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Convenient Lodging When Davis is Sold Out"

5
25/09/2016

For major UC Davis events like move-in weekend and Picnic Day, lodging for out-of-town parents and family fills up quickly in Davis. We were pleased to find the Best Western Plus Inn Dixon as a convenient alternative to staying in Davis. We stayed in the non-smoking building which was clean and quiet with doors opening on to an interior corridor. It is buffered from the freeway by the other hotel building. The staff were very friendly. The full breakfast buffet was standard fare, but you can sit by the pool to eat, which is a nice way to start the day. This is also a very convenient location for travelers. There is a Safeway supermarket and gas station in very close proximity to the hotel. I would definitely stay here again.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and thanks for the 5 star review! As mentioned on your review we are a great option for families visiting their loved ones at UC Davis any time during the academic year. We look forward to your return. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Great Stay near UC Davis"

5
20/09/2016

Great location near the freeway and close to UC Davis. A very clean comfortable room. The breakfast was great. There were many cold and hot items to choose from. We also enjoyed the pool and spa. The hotel staff was helpful and courteous. We definately would stay there again when were in the area.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon and thanks for the amazing 5 star review. We are pleased to know you enjoyed your stay and the service provided by staff members. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Best in the area"

5
15/09/2016

We have been staying here for the past year once a week for business and the staff goes the extra mile to make our stay comfortable! Specially Kayla, Roberto and Marcelo. Thank You guys. We would not go to any other hotel. I see how they take care of other guests and their service is superb. If I were to stay in this town for other than business I would choose Best Western Plus Inn Dixon. Alfredo

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Nico S, Thank you for choosing Best Western Plus Inn Dixon for your stay. It has been an honor to have you and your business associate visit our hotel during your trips to our area. We wish you well and look forward to your return. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"A pleasant surprise"

5
14/09/2016

This has got to be one of the best run hotels in the area. The front desk clerk went out of his way to accommodate my room request. The room itself was immaculate with a sink, fridge, microwave, and...wait for it... REAL mugs and glasses for the coffee maker. I don't usually take photos at motels, but the breakfast knocked my socks off, so I've included some photos. Waffles, fruit, yogurts, eggs, sausages (good ones), juices, coffees and herbal teas, cereal, real oatmeal, etc... And as a little bonus, some topiary gardener has gone around the whole property pruning & planting. Oh yes - one block to restaurants & Safeway. I plan to make this a regular stop. The management obviously takes great pride in their hotel.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon for your stay and thanks for the amazing 5 star review. We appreciate your comments and it makes us proud to hear you enjoyed your stay and amenities in the room. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Value for money? Not here!"

3
11/09/2016

Let me go right to the bottom line. We have been staying at this property annually for a number of years. In that time the price has increased more than 70%. Why? Not location. This property is in a small farm town, 10 mi from Davis and 20 mi from Sacramento. If one of those is your destination, there are much better choices in town at more attractive prices. Not special amenities. The property is nicely maintained, though hardly exceptional. The rooms are adequate but far from large and well-appointed. The breakfast is fine, but not up to what we have found in top-flight Best Western. The rate is significantly higher than we have paid in better Best Western properties in destination locations. So, at a fair price, I'd say four stars or more; as it is, 3 stars is generous.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon for your stay. I apologize for your dissatisfaction with the hotel pricing. After carefully reviewing your booking pattern I noticed you visit our area during event dates. During these dates all of the hotels in our area will have significantly higher rates than normal and I would recommend you book your reservation ahead. I appreciate your comments regarding our complimentary breakfast, we receive great comments and mentions from guests regarding its quality however, we understand all guests have different opinions and expectations as individuals. Thank you for choosing Best Western Plus Inn Dixon, happy travels. Sincerely, Roberto Mendieta General Manager

"Super nice! "

5
08/09/2016

Loved our stay here! We were greated by two lovely front desk staff upon arrival. They were sweet, helpful, and accommodating. The rooms were nice. The grounds are well kept. The pool cabana was my favorite. Breakfast was great- able to provide gluten and diary free alternatives.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and thanks for the 5 star review of our hotel. We appreciate your comments regarding our associates, they will be happy to know they were recognized in your comments. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"A lot better than most places "

4
06/09/2016

The place is nice some rooms are better than others they have a washer and dryer's workout room and spa The pool is clean and the breakfast in the morning is not all that bad this room is more like a four starHotel room rather than what it is parking is accessible very friendly at the front desk made check in very easy

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon and thanks for taking the time to submit this review. We appreciate your comments and recognition about the quality and value of our amenities. We look forward to your next visit. Sincerely, Roberto Mendieta General Manager

"Average stay"

3
30/08/2016

The hotel was nice and mostly clean with the exception of food left in the fridge from a prior guest. The breakfast bar was average with pancakes, sausage, cereal and other typical items. The beverage choices were limited. Overall experience was fairly average.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Alesha W, Thank you for your visit to Best Western Plus Inn Dixon. Please accept my sincere apologies for not exceeding your expectations. Customer satisfaction is our priority and I am sorry we missed our goal. I will use your comments to improve our services and hope you give us the opportunity to provide you with a clean, comfortable and pleasant stay on your next visit to our area. Sincerely, Roberto Mendieta General Manager

"Excellent choice for the price!"

4
29/08/2016

Convenient location, friendly and efficient check in & check out process, spacious room with nice updated details, nice selection of TV channels, breakfast needs improvement. Room 111 had a whirlpool tub and it was somewhat challenging to get in due to its height. I would not recommend this room for an elderly person and/or a person with disabilities. The water pressure in the shower was not very good. The room is located next to the fitness room and I was a little concerned about the possible noise coming from there, but luckily my husband and I didn't hear any noise coming from the adjacent room. Overall, it was a good stay.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon and thanks for submitting a review of your stay. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Excellent Place to Stay"

5
24/08/2016

Always excellent and always consistent. The staff is exceptional. I go out of my way to stay at the Best Western in Dixon even if it means driving many more miles to my business destination. The parking lot is well lit, the buildings are secure, the pool and hot tub are clean and maintained and the grounds are well kept.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Kathy B, Thank you for choosing Best Western Plus Inn Dixon as your home away from home. It is always an honor to have you visit us during your business trips to our area. We appreciate your kind comments and thank you again for making us your preferred hotel. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Best Hotel for the price!"

5
23/08/2016

I've stayed at this hotel for 40 plus nights while working in the area. You can't beat this hotel for the price. The management and staff were excellent and very friendly. The rooms are cozy and clean! The wifi and breakfast are pretty good too! This Best Western really puts the "plus" in Best Western Plus.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Benjamin D, Thank you for choosing Best Western Plus Inn Dixon for your stay and thanks for the 5 star review of our property. We appreciate your recognition of our staff's performance and will share your comments with them, they will be happy to know you were pleased with their service. We look forward to your return and hope you refer us to other company associates working in the area. Sincerely, Roberto Mendieta General Manager

"Nice place"

4
21/08/2016

Check in was simple. Room had 2 couches which was nice to lounge in and the bed was very comfortable. Room was clean. Only complaint was the washroom was small. Close to several restaurants, the interstate and gas stations which makes getting out in the morning a breeze

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Zach H, Thank you for your visit and thanks for submitting a review of your stay at Best Western Plus Inn Dixon. I am glad you found our proximity to restaurants, gas stations and I-80 convenient. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Nice rooms"

4
18/08/2016

My stay was for one night while passing through town on a road trip. The rooms are really nice and quite large. It seems like they were recently renovated, with nice bathrooms and comfortable beds. I have no complaints about the room itself...I could have stayed multiple nights. However, it seems like there are a number of people living long term at the hotel. There were a number of guests hanging outside smoking and drinking and a girl on the steps directly outside my room talking on her phone. I wasn't comfortable on the ground floor so I asked to be moved upstairs where it was quite and I felt safer. Once upstairs and in the room everything was fine. I'm pretty sure these people are harmless, but it is why I knocked a point off my rating. There is another building where the rooms are accessed from indoor hallways that seemed much more secure. The guy at the front desk was very understanding and helpful during all my room changes. Breakfast was better than what is typically served at this range of hotel. The scrambled eggs were really good! I also felt the price was pretty good for the quality of room. Other than the guests lingering outside I would say I had no other complaints about my stay and was very pleased with everything else.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Christel H, Thank you for choosing Best Western Plus Inn Dixon for your stay. I apologize for the inconveniences you suffered due to the lack of empathy from other guests but I am happy to know the Guest Service Agent provided you with a solution for the rest of your stay. We look forward to your return on your next visit to our area. Sincerely, Roberto Mendieta General Manager

"Great place for a great price "

5
15/08/2016

Arrived at almost 1 am, but the girl at the front was cheerful and efficient. Was pleasantly surprised at the size & quality of the room (wasn't expecting much for $79). Only issue was the broken ice machine, but they had another one a short walk away, so just a minor inconvenience. All-important wifi was more than fast enough for streaming video, and I didn't notice any dead spots in my short walks around property. Highly recommend this location

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your stay and the review of our property. We are happy you enjoyed your stay and appreciate your comments. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"My stay at Best Western Plus Inn Dixon"

5
14/08/2016

We have stayed at this location in Dixon California three years in a row. We love this site. The people are very helpful and friendly. The room are great. If we travel to Dixon again we will stay here.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Beth R, Thank you for choosing Best Western Plus Inn Dixon and thanks for the amazing 5 star review. It is our goal to provide our guests with a clean and comfortable stay and I am pleased to know we delivered. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Good location & price for UC Davis visit"

5
09/08/2016

I chose this hotel/motel because of the good price, amenities (pool, hot tub, etc.), nice rooms, proximity to UC Davis (a 15 minute drive), and the full breakfast offered. The room (I asked for and received an interior court room) was perfect - clean and spacious. The staff was friendly and helpful. The breakfast had a wonderful selection of sausage, eggs, gravy and biscuits, make-your-own waffles, etc. - that saved me the $30.00 it would have cost if the three of us had gone out for breakfast. I would stay here again for sure - highly recommend.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Ygnacia P, Thanks for staying with us and thank you for the five star review. We appreciate all your very kind comments about our hotel and the service provided by our staff! I am pleased to know you found value in our hot breakfast, as you mentioned it is complimentary and full of choices. We're glad you had a wonderful experience and we look forward to the pleasure of serving you again soon. Sincerely, Roberto Mendieta General Manager

"weekend stay"

5
08/08/2016

This hotel is very nice, modern and well equipped. I felt safe, and that is important when traveling alone. Only problem, I needed a first floor room due to having a very bad knee. I requested first floor when the reservation was made, seems that does not mean anything. As a result of walking to stairs for many unpacking and loading trips, I am unable to put weight on my knee.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Mary M, Thanks for staying with us and thank you for the five star review. We appreciate your comments regarding the safety of our property. Our staff does their best to comply with our guest's requests but due to the limited number of bottom floor rooms, we are unable to comply with all of them. I hope you accept our apologies for not being able to comply with your bottom floor request and look forward to your return on your next visit to our area. Sincerely, Roberto Mendieta General Manager

"Quiet and accommodating"

4
08/08/2016

The staff were very pleasant and accommodating with special requests. There is more than one building and the one I was in did not have an elevator to the second floor. The breakfast room was adjacent to the pool, which seemed pleasant.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear David C, Thanks for staying with us and thank you for the review of our property. We appreciate your kind comments about our staff! They are all fabulous! We look forward to the pleasure of serving you again soon. Sincerely, Roberto Mendieta General Manager

"Good value"

5
27/07/2016

Always stay here for business several times a year. Clean rooms and courteous staff. Great value for the price. One of the best from Vacaville to Davis. The best in Dixon. Food and gas within walking distance. Safe busy location. They have indoor and outdoor corridors. Pets are welcome!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Sharla J R, Thank you for your visit and thanks for the amazing 5 star review! We are proud to know you consider us the best hotel in Dixon, this motivates us to work harder to improve our service. We look forward to your next visit. Sincerely,

"Pretty Good"

4
27/07/2016

Nice and comfy room! Accommodations are adequate for my business travel! Pool is always clean and refreshing. Staff is friendly and helpful! Love the fact that I don't have to pack shampoo, conditioner or shower gel! All provided in self serv dispensers in shower!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Kari C, Thank you for your visit to Best Western Plus Inn Dixon. We appreciate your comments about our staff's customer service, they will be happy to know they impressed you during your stay. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Great customer service"

5
24/07/2016

We came here with a baseball team of 10 twelve year old boys and their families. Roberto, the general manager, and the entire staff at the hotel were amazing. They were responsive, helpful and friendly. The pool and outdoor area were perfect for our group and we never felt that having a large group of boys here was a burden or issue. I would highly recommend!!

"Solid hotel"

4
19/07/2016

Overall nice clean hotel, right off freeway and my room was nearest end to the freeway thus could hear it in distance a bit. People at front desk were helpful, and friendly. Not a huge number of options in Dixon, but this was pretty decent place to stay.

"Comfy room at a clean property."

4
17/07/2016

We stayed here while visiting relatives. Our room was large and comfortable. We slept well. Staff was friendly. It was hot (in the 90's) when we arrived. The window to our room was open but the AC was not on. It took a few hours to get the room cool. I used the guest laundry. There is nowhere nearby to wait. Would have been nice if a sign was posted indicating the length of the wash and dry cycles as it would have saved me a few trips up and down the stairs. There is a nice range of foods at breakfast and we enjoyed dining by the pool. We would stay here again.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Sheri V, Thank you for choosing Best Western Plus Inn Dixon for your stay and thanks for taking the time to submit a review. We are happy to know you enjoyed your stay and had the opportunity to enjoy breakfast by the pool. We appreciate your suggestions and will use them for improvement. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"So clean. So modern. So Quiet."

5
13/07/2016

We arrived very late in the night after visiting a loved one at Travis AFB hospital. We had driven about 300 miles and were very tired. When we opened the door to our room, it was so clean, fresh and wonderfully decorated. We were energized by the quality of the bed and sheets (usually only found at Doubletree or better). Quiet room. Very clean shower and bath. Everything in the best of condition. We will return.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon and the amazing 5 star review. We are pleased to know you enjoyed a good night's rest after a long day and appreciate your kind comments about our property. We look forward to your return. Regards, Roberto Mendieta General Manager

"Nice Family Hotel"

4
12/07/2016

The room was very spacious and nice. great lighting and décor. Pull out bed in the separate living space was big enough to sleep two teenagers and a toddler. the kitchen had a two pilot stove top, coffee maker, 2-slice toaster, microwave, and all of the gadgets you can ask for including a block of knives and pyrex with lids for easy storage into the full sized refrigerator. The balcony was complete with two sitting chairs and a table. the bathroom had dual entry leading from the bedroom and living room The Jacuzzi styled bathtub and separate shower were a lavish touch to the bathroom which also has a separate door to the toilet room. two 42 inch tvs in the living area and bedroom.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit to Best Western Plus Inn Dixon and the amazing 5 star review. It fills us with pride to know you loved your stay in our Deluxe Suite and found all the amenities provided useful and convenient. We look forward to your return on your next visit to our area. Regards, Roberto Mendieta General Manager

"The hotel that has it all"

5
11/07/2016

This Best Western has everything, from rooms with a balcony and whirlpool, to a barbecue grill at the pool area. Location is everything, and this particular hotel is across the street from a Safeway, adjacent to a Denny's and Chevron. We will definitely visit again and recommend this hotel to anyone. The entire hotel had a family feel to it, and we felt very welcome (and well rested).

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Carrie F, Thank you for choosing Best Western Plus Inn Dixon and thanks for the amazing 5 star review. We are proud to know you enjoyed your stay and services provided by our wonderful staff. We look forward to your next visit. Sincerely, Roberto Mendieta General Manager

"Very welcoming hotel"

4
10/07/2016

My kids and I enjoyed staying at this hotel. Great pool area. Breakfast was good. Beds were less than desirable, could use upgrade to new mattresses. Nice location. Easy on and off access from the freeway. Would stay here again despite the beds.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Stacey M, Thank you for choosing Best Western Plus Inn Dixon for your stay and thanks for taking the time to review our property. I am sorry you did not like our beds as they are new and lots of our guests have even asked for the model to buy it for their personal use though we understand everyone's preference is different regarding this item. We hope to have the honor to serve you again on your next visit to our area. Sincerely, Roberto Mendieta General Manager

"Clean, Friendly Staff, Nice Beds"

4
06/07/2016

Had a great time staying at BW Plus in Dixon. For a lower level hotel this was great. The rooms were nice and clean and comfy. The breakfast was comparable as far as choices go, but more fruit would have been nice. Overall...unbeatable for the price.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and taking the time to review our hotel. We appreciate your comments and will definitely look into more fruit options for our breakfast. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"will always stay there"

5
28/06/2016

great place to stay, close to freeway, restaurants and shops. the staff is great and the service second to none!!! we will always stay here when in the area. we recommend this hotel to guest with pets since it's a pet friendly place.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for choosing Best Western Plus Inn Dixon and the amazing 5 star review. We appreciate your kind comments regarding our staff, they will be proud to know you were impressed by their service. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Nice place"

4
27/06/2016

Nice place. Comfortable and clean. Love the bed, it was so comfy. Nice to have a fridge and microwave handy. Staff is friendly and helpful. Breakfast was fine. It was nice to eat outside by the pool. Pool area is nice. Perfect place to stay.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the review of our property. We are happy to hear you enjoyed your stay and had a chance to enjoy our complimentary hot breakfast. We know you have many choices for hotels in our area and thank you for choosing Best Western Plus Dixon. Sincerely, Roberto Mendieta General Manager

"A Dixon Hotel Done Right"

5
22/06/2016

This was my second visit. My first stay the Wi-Fi had some problems but this time all the stars aligned perfectly. In fact, the nice young lady, Erica, who gave permission to use her name, was very attentive to my needs. She even set me up, in the computer, with a preferred room for my next stay. I prefer the bottom floor, on any corner, with outside access. There were more amenities than I would ever use which is usual for Hotel staff that concentrates on service. Does anyone actual use the ironing board? This Best Western must've invested in modern mattresses as this was best sleep in a while at a Hotel. I prefer to use my one shampoos and soap, but in this case, as these items were provided in convenient wall-mounted dispensers, I used them. My breakfast is usually a protein drink with some fruit after the morning aerobics but with a breakfast bar this good, I called a cheat day. The offerings were varied and plentiful, with an attendant for those do-it-yourselfers that are a little sloppy with the waffle iron. A [good] restaurant quality meal that was included in the price of my stay is quite a bargain as far as I'm concerned.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Don C, Thanks for your recent visit and the amazing 5 star review. We are proud to hear your kind words regarding our hotel and staff's customer service. We look forward to your return during your next visit to our area. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Short Stay"

3
20/06/2016

The hotel is located close to I-80 and quite convenient. The hotel is more like an old fashioned motel than a modern hotel. Reception service was good. Rooms are average. Internet was not very good. Breakfast was mediocre at best and the service was poor.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear praveenj967, Thank you for your recent visit and the review of our property. I am sorry you did not enjoy our hot breakfast even though includes the following items: hot eggs, sausages, assorted breads, assorted pastries, assorted bagels, a station to make your own waffles with toppings, assorted cereals, oatmeal with toppings, assorted yogurts with toppings, 2 types of milk, 2 types of juice, regular and decaf coffee, assorted teas and 3 types of fruits. I'm sorry to see that we were not your cup of tea, however, with the number of world class hotels in our area, we're confident that you will find accommodations which satisfy your every preference. Be well and safe travels…..

"Great hotel"

5
18/06/2016

Normal good Best Western property. Comfortable bed, everything works in the room. The breakfast was above average with a fresh fruit salad in addition to the usual eggs, sausage, and so on, Lights different, on timers and proximity sensors so turns on when you walk into bathroom and shuts off 10 minutes after you exit. The refer and microwave is hidden in the closet and nice seating area.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your kind words and the 5 star review of our hotel. We are happy to hear you enjoyed our complimentary hot breakfast and amenities. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"New and comfortable"

4
12/06/2016

This is a lovely hotel, fairly new, in a quiet town near Sacramento and UC. Davis. It is roomy, both in the property layout and the rooms. It has the top-level Best Western breakfast with bacon instead of greasy sausage, omelets!, oatmeal plus cold cereal, cottage potatoes, etc. The beds are comfortable, the TVs are excellent, everything works in the room. This could be expected because this hotel is quite expensive by local central valley BW standards as well as competitors like La Quinta, Holiday Inn, etc. Surprisingly for a two story BW Plus hotel, it has no elevator to the upper rooms. I was told that you can't get a BW Plus rating without an elevator, no matter how fine your meals are and having a fitness room, etc. In our case, it meant having to change rooms to a lower floor to accommodate a disability. The internet was surprisingly cranky and erratic for a new hotel. The grounds, rooms, lobbies, etc. were exceptionally clean and well-maintained. The hotel was full and the staff had difficulty maintaining the breakfast area, particularly when many guests showed up near the end on a Saturday. This could have been anticipated and another staff person would have been helpful. If the prices were jacked up for summer and more reasonable in the future, I would certainly stay here again. It is one of the finest in BW's inventory.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for sharing your experience at our hotel! I am glad you and your family had a wonderful time, and enjoyed all of the amenities. I appreciate you choosing to stay with us and hope to see you again. Regards, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Clean and Comfortable"

3
02/06/2016

The room was clean, neat and comfortable. The building did not have an elevator, but it did not pose a problem for me - just surprised. I was greeted by a very nice desk clerk who informed me that I was being upgraded to a better room, although I didn't notice any difference from what I requested using my BW app. The value of this motel was the best of any other Best Western Motels between San Francisco and Sacramento.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for your visit and review of Best Western Plus Inn Dixon. We appreciate your kind words and look forward to your return on your next visit to our area. Sincerely, Roberto Mendieta General Manager

"Best BW Plus Hotel"

5
01/06/2016

I would like to thank Tiffany, Andrea and Marcelo for making my stay with my soccer team and fun and enjoyable one. Wonderful and pleasant staff; clean and cozy hotel. I would definitely stay at this hotel again and would recommend friends to stay there if ever needed a hotel in Dixon.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the amazing 5 star review of Best Western Plus Inn Dixon. I appreciate your acknowledgement of Tiffany, Andrea and Marcelo's customer service, they will be extremely happy to hear your kind words about their customer service. We look forward to your next visit. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"One of the best BW Plus motels"

4
29/05/2016

Stopped in here one night on the last leg of a 12 day road trip. I chose it for its location. It turned out to be the best BW Plus that I stayed at (3 total) on this trip. The building is relatively new; check-in was quick and painless; plenty of available parking; very nice room and amenities; room was quiet even though it is very close to Interstate 80; front desk gave me a recommendation for a sushi place downtown that turned out to be quite good; and you can walk to the Denny's or it's a short drive to Dixon's small downtown. The breakfast was what I call hearty which means there is meat in addition to the typical eggs, cereal, toast, yogurt and pancakes breakfast that I routinely encounter at a BW Plus motel. The only reason I did not give it 5 stars was that the eggs were served in the form of a egg patty of about 4 inches diameter - which I found disappointing. However I understand how that would be very convenient for the motel to do that. Strongly recommended.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
I want to thank you for your positive feed back on your most recent stay. Your comments will surely encourage our staff to keep up the good work!. Our friendly staff will be happy to hear that you found our services, cleanliness and location enjoyable. I am happy to hear that you were able to enjoy the breakfast and the outdoor pool and our fitness center. We look forward to seeing you again the next time you are back in our area. Sincerely, Roberto Mendieta General Manager

"Almost as good as home"

5
29/05/2016

My wife and I have stayed at this property on several occassions when visiting the Sacramento National Veteran Memorial cemetery. It has always been clean and the staff has always been helpful, professional, and neat. Great hotel and staff.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for your visit to Best Western Plus Dixon and thank you for the five star review, we appreciate all of your kind comments. We will continue to work very hard to make sure that all of your future visits are just as comfortable and satisfying. We look forward to the pleasure of serving you again soon. Regards, Roberto Mendieta General Manager

"Decent place to stay"

3
29/05/2016

The rooms were comfortable and clean. I thought it to be quiet despite its proximity to the freeway. Breakfast was nice. My only issue was that the internet services did not work well, or did not work at all in the room I had. Otherwise, it was a nice stay.

"Hotel"

5
24/05/2016

Great hotel. I only stay here when i am in town. The manager was very helpful and cared about everything. The coffee is good and the beds are cozy. The hotel staff was very responsive to all my needs. The room was very dark and quiet at night.

"Great Place to stay near Dixon, Davis CA or when on I-80 between Sacramento and SF Bay Area!"

5
17/05/2016

Roberto, Manager does an outstanding job of providing excellent customer service and accommodating special requests. Vishal at front desk and Alice in food service also do a great job! Recently, my staff and I stayed on a business trip. Our advance request for specific types of rooms and location was all in place when we arrived. Rooms are clean and spacious. Extensive selection of food in complimentary breakfast room. Safe, convenient location.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the 5 star review! Providing excellent customer service is our priority and I am happy to hear we delivered during your stay. I will forward your comments to Vishal and Alice, they will be very happy to know you acknowledged their efforts. Thank you for choosing Best Western Plus Dixon, we look forward to your next visit. Sincerely,

"Great Place to Stop"

5
11/05/2016

This is at least our 5th stay at this Dixon Best Western. It's very reasonably priced, dog friendly and a well maintained property. It's across the street from a shopping center with grocery store. Even though it's right off the freeway the rooms are quiet. There are pick up bags for your dog.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Dolores S, Thank you for your visit and the amazing review. We appreciate your kind comments and it makes us happy to hear you enjoyed your stay. As mentioned on your email we have pet friendly rooms available for guests traveling with dogs. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Very Disappointing"

1
29/04/2016

My husband and I love Best Western's, but this was the worst we've stayed at. Firstly, there is a lot of noise. The freeway is right next to the hotel. On checking in we were told the times for breakfast for Friday and Saturday but the woman switched the end times by mistake, so when we got down there after 9AM on Friday, the breakfast had already ended at 9 (mind you, there is no where in the room where this information is given, either). Returning to the room, I figured I could at least make a cup of coffee, but no, the coffee maker in our room wasn't working. I'm very glad we were only staying for two nights. The only good thing I can say is that they have amazing black-out curtains!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for staying with us and thank you for taking the time to share your comments. We do appreciate the feedback and I'm very sorry to hear that your experience at the Best Western Plus Inn Dixon was not up expectations. . I apologize for the disappointments, however, I hope that the rest of your trip was comfortable, satisfying and memorable. Sorry for all the issues you encountered during your stay. Certainly not typical of the kind of experience we try to provide our guests. Sincerely, Roberto Mendieta General Manager

"Clean stay"

4
25/04/2016

We stayed for 3 nights over a weekend for an Alpaca Show at the Dixon Fairgrounds- The room was clean, the lobby was cozy, and the complimentary breakfast was standard for a Best Western. The water pressure coming from the shower head was fantastic - Their was a standard blow dryer in the room, which was a bonus from the typical wall mounted variety. We will stay here again next year when we return.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for your visit and the review of the Best Western Plus Inn Dixon. We appreciate your preference for our hotel and look forward to your return for next year's ALPACA event. Sincerely, Roberto Mendieta General Manager

"business"

4
25/04/2016

The hotel was nice and clean ,the staff was friendly and the room was clean and comfortable ,the check in staff must mention about fitness center ,swimming pool ect . The breakfast was good . I would definitely stay in this hotel in future and recommend other guest to use this property ,its conveniently located near the freeway with easy access .

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the review of Best Western Plus Inn Dixon. We appreciate your comments and will pass on your recommendations to our staff to make sure our guests are well informed of the amenities available at our hotel. We look forward to your return next time you visit our area. Sincerely, Roberto Mendieta General Manager

"Lovely spot to overnight in Dixon"

5
23/04/2016

Fresh, clean, spacious lobby and rooms. Nicely maintained throughout. Colorful landscaping. Close to restaurants and more. High-level Best Western. Easy access from interstate. Highway noise but not bothersome.

"Sacramento Valley VA National Cemetery"

5
22/04/2016

My husband had pass away. I had him for quite some time & it was time to let go of him..He was station at Travis Air Force Base. When I leave, I also will be placed with him--forever & a day---------Sacramento Valley VA National Cemetery

"Wi-Fi makes this a great value"

5
18/04/2016

Stayed here for Picnic weekend at UC Davis. With the no issues getting onto the Wi-Fi this time, this makes the place my "go-to" place to stay. My son lives in Davis and it was a hop, skip and a jump to the 113 North to Covell. This hotel is located near a lot of easy access places for gas and food. IT IS EXCEPTIONALLY CLEAN! The hotel staff remembers you when you come in...(we stay here often)....and the value is outstanding.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Christopher C, Thank you for your visit and your great comments about your stay at Best Western Plus Inn Dixon. We are pleased to hear you found the cleanliness of our rooms and proximity to restaurants and gas stations convenient. We look forward to your return on your next visit to UC Davis. Sincerely,

"Best - Best Western!"

5
10/04/2016

This is the nicest Best Western we have stayed in. We stayed here a couple of years ago and determined to stay again if we were in the area. Beautiful rooms, exceptional service - Highly recommended!!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Judi K, Thanks for your visit to Best Western Plus Inn Dixon and the amazing 5 star review. We truly appreciate your comments and look forward to your return. Sincerely, Roberto Mendieta General Manager

"Thank You!"

5
08/04/2016

Great Service from the time I got to the hotel on Sunday to the time I left the Thursday of the following week. The room was cleaned and prepped everyday! Great Service! Internet and TV upgrade was great as well Thank you!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Michelle R, Thank you for your visit and the amazing 5 star review! Thank you for choosing us as your home away from home. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Cute little motel"

4
02/04/2016

Stayed here one night while visiting family, rooms are nice and good continental breakfast in the morning, arrived early and they were able to check us in. Pool area nice, but no towels provided. People next to us were smokers and stood right outside our door to smoke, but I can't fault the motel for that. I would stay here again and recommend this hotel.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Casey L, Thank you for your visit and the review of our hotel. We are pleased to hear you enjoyed your stay and apologize for the inconvenience fellow guests put you through. We look forward to another visit on your next trip to our area. Sincerely, Roberto Mendieta General Manager

"A true BW Plus"

5
29/03/2016

Nice, large, quiet room with attractive furnishings. Excellent hot breakfast buffet in large attractive room. Not far from freeway but sheltered from it. Also great that only certain rooms can have dogs -- I am highly allergic to flea bites. We also like the small town feel of Dixon.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Ian T, Thank you for the 5 star review! We appreciate your kind words and look forward to your return. Sincerely, Roberto Mendieta General Manager

"Excellent Location and Property"

5
27/03/2016

We have stayed at this location several times and are always pleased with the service and property itself. The staff is friendly and always ready to help. It is also located close to great restaurants, our favorite being Bud's Tavern. We highly recommend this location

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Norine M, Thanks for staying with us and thank you for the five star review. We're glad you had a fabulous experience and all of your wonderful comments are most appreciated. We look forward to the luxury of serving you again very soon. Sincerely, Roberto Mendieta General Manager

"Best Place To Stay In Dixon, CA"

5
21/03/2016

Newly refurbished room. Excellent heating/cooling. Excellent refrigerator, good microwave. Good hot water, shower. Good service. Attractive exterior and interior decor. Two downsides: bed very high - difficult for short people to get into - and no towel racks in sink area. Amazingly annoying.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Barbara N, Thanks for staying with us and thank you for sharing your kind comments. We are glad you had a great experience during your stay and look forward to the honor of serving you again soon. Best regards, Roberto Mendieta General Manager

"Solid Travel Stop"

4
21/03/2016

Nothing too remarkable but a solid comfortable travel stop. The room was clean and a decent size - the food was fine (which can't always be said for the free BW breakfasts). Four stars might be a bit generous but in context (a place to stay for a night on a road trip) it seems warranted.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for staying with us and thanks for your very kind comments. I'm glad you had a comfortable and satisfying experience, we look forward to the pleasure of serving you again soon. Sincerely, Roberto Mendieta General Manager

"Traffic Noise / poor Quality"

2
20/03/2016

Loud truck traffic noise off the 80/ updated rooms / dirty carpet / room smelled / would not go back/ pictures looked much better in the ad. The lobby was nice the room looked nothing like the photo except for the nasty carpet.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Diane H, Thank you for staying with us. On behalf of our entire team, we are sorry we didn't meet your expectations. This is rare for us to hear but we take all comments seriously. Your satisfaction is important to us. Sincerely, Roberto Mendieta General Manager

"A little disappointed "

3
16/03/2016

I have stayed here in the past and continue to come back because this is normally a very clean property. This visit was disappointing. First, I try to stay at best western properties exclusively if at all possible and have a diamond status with them and enjoy the little perks that come with it. At check in, that status was not recognized at all. Not the end of the world, it happens. The biggest issue was the cleanliness of the room, or lack of it. There were beard trimmings all over the bath vanity which indicates it had not even been wiped off. Hair in the bathtub also. The biggest issue for me was the blood on the toilet base!! This is a deal killer for me in future visits. I did explain this to the desk staffer when I checked out, not to complain but to simply alert the management the housekeeping is not doing what they are expecting. She did discount my room and am appreciative of it but that is not the issue. This property has no elevator or automatic doors but I still have chosen to stay here because of the quality of this property. There are several other hotels at this very exit and I will evaluate this the next time I stay in Dixon. Just can't handle the blood on the Pot!!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Hal M, Thanks for staying with us and thank you for taking the time to share your thoughts. On behalf of the entire team I apologize that your experience was not the typical visit our guests expect to have staying at the Best Western Plus Inn Dixon. Your feedback has been shared with the team and we are committed to improving our performance. We do hope to have the pleasure of seeing you again when your future travels return you to Dixon. Sincerely, Roberto Mendieta General Manager

"Quiet, nice hotel"

4
09/03/2016

Hotel was very quiet with friendly staff. The room was clean and the furniture and bedding seemed pretty new and kept in good shape. There was ample parking and it's a convenient location right off the freeway without being too noisy.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the review of our property. I am glad you enjoyed your stay at Best Western Plus Inn Dixon and found our location convenient. We look forward to your return next time you visit our area. Sincerely, Roberto Mendieta General Manager

"Upgraded Internet & TV Stations"

5
03/03/2016

I love the new channels on the TV. Cable upgrade what a change. Thank you very much for listening to your customers. You really came through! Internet service is much better at well I can work in my room on my laptop if I need to.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Michelle R, Thank you for your visit and the 5 star review! We are glad to know you noticed the improvements in our complimentary internet services and the TV channels. We appreciate and value our customer's feedback as it helps us improve the quality of our services. We look forward to your return to your home away from home. Sincerely, Roberto Mendieta General Manager

"Awesome staff & clean rooms!"

5
02/03/2016

The staff here goes out of their way with being friendly! Marcelo at the front desk is def a people person and was able to even give me a small upgrade at checkin with my Best Western Rewards! Baked cookies when requested, and fixed the internet within minutes when we had a quick problem with it. The rooms were always clean and nothing ever missed in my 6 week stay, which rarely happens! The breakfast lady, Alice, was super friendly as well. Always a smile on her face and asking how my stay was going :) Here on business, so the hotel being quiet 99% of the time was amazing! Located quite close to the freeway as well!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Melissa C, Thank you for your visit and the amazing 5 star review! We are proud to hear Marcelo impressed you with his customer service and how it contributed to your satisfaction all through your stay. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Always excellent!"

5
29/02/2016

We stay at this hotel every time we visit our daughter at the University. It is conveniently located and only 10 minutes to Davis. It is also less expensive than the hotels in Davis. The rooms are comfortable and the staff is great. The breakfast is pretty good--enough to satisfy you until lunch.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Jane, Thank you for your recent stay and the 5 star review! Customer satisfaction is our priority and it makes us proud to know we accomplished our goal. We look forward to your return to your home away from home. Best regards, Roberto Mendieta General Manager

"Nice Hotel"

4
23/02/2016

It was nice and clean place. It was a little older hotel. You had to walk to the main building. The rooms and front desk or main building was not together or under one roof. The shower was a tub / shower combination with pump soap dispenser. They had a nice breakfast. We were happy with it.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your stay and the 4 star review of our hotel. We appreciate your kind comments and it makes us glad to know you are happy with your stay. Hope to see you again soon. Sincerely, Roberto Mendieta General Manager

"a good and not so good"

5
23/02/2016

very nice Would stay again wish all the stays at motel were the same. Easy to access motel and easy to access freeway for travel . Made a mistake when we went to Yuba city the motel was a renovated motel 6 needs improvement. Do not wish to stay another night.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for staying with us and thank you for the five star review. I'm glad you were able to take advantage of our amazing location with easy access to the highway and that your time at the Best Western Plus Inn Dixon was a wonderful experience. I am sorry you did not have the same experience at the hotel in Yuba city. We appreciate all of your kind words and look forward to seeing you again soon. Best regards, Roberto Mendieta General Manager

"Love the BW Dixon Inn"

4
21/02/2016

I have been staying here for years, possibly 20 and I love this BW. Prices are a little high lateley tho. The breakfast is pretty good. Wish they had real eggs :) but they have sausage with biscuits and gravy which alot of people like. THe hard boiled eggs dont always peel well...

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for staying with us and thank you for the review of our property, your kind comments are very much appreciated. We're glad to be your home away from home when staying in Dixon, CA and look forward to the luxury of serving you again soon. Sincerely, Roberto Mendieta General Manager

"Near UC Davis"

5
21/02/2016

We needed to be near Davis, Ca and I picked this motel because it was 10 minutes away. Wow, pleasantly surprised! I was not familiar with anything in the area and I couldn't have been happier with my choice. Easy on and off freeway; near some very good restaurants; only 10 minutes from UC Davis. Our room was in the new wing of the motel. Very nice, clean, quiet and quite large. Office personal very friendly and accommodating, nice morning breakfast, Highly recommend this motel for anyone going to the Davis area. Pretty grounds. The only negative I have is no elevator.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for staying with us and thank you for the very kind words. Glad to hear that your experience at the hotel was comfortable and satisfying. We're happy that you enjoyed the cleanliness of our rooms and found our proximity to Davis convenient. Thanks again for the lovely comments and we hope to serve you again the next time your travels return you to California and to our beautiful city. Sincerely, Roberto Mendieta General Manager

"Great Value-CLEAN and CONVENIENT"

5
15/02/2016

I continue to stay at this property due to the excellent value, the convenience in proximity to UC Davis, and the cleanliness of the rooms. Compared to what you get in Davis...this is a GREAT place to stay. I travel to visit my son at the university several times a year and this hotel has never failed to impress me.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the amazing review of BEST WESTERN PLUS Inn Dixon. We truly appreciate all of your compliments of our hotel. We are delighted to hear that you had a wonderful experience and we can't wait to welcome you again. Regards, Roberto Mendieta General Manager BEST WESTERN PLUS Inn Dixon

"Nice Motel"

5
13/02/2016

Clean and spacious room. They use wall mounted pumps for the soap/shampoo/conditioner dispensers so you have to keep reaching for them. The breakfast bar is pretty much standard for the BW properties. This property uses a local bakery that is better than the prepackaged rolls found at other properties..

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit to BEST WESTERN PLUS Inn Dixon and the amazing 5 star review. We appreciate all of your compliments and can't wait until your future travels lead you back to our area. Best reagards, Roberto Mendieta General Manager

"Last minute trip to Unified Wine & Grape Symposium"

5
02/02/2016

Stayed here while attending trade show in Sacramento. Easy drive to & from Sac. clean, comfortable room. Breakfast is typical & adequate for a quick start or walk next door to Denny's if you prefer. Enjoyed a very nice dinner for two at Firehouse Bistro in downtown Dixon, will definitely go there again.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your lovely review on the Best Western Plus Inn Dixon and for choosing us as your home away from home during your recent visit to Sacramento. We are delighted to know you enjoyed your stay in our clean rooms and quiet environment. Firehouse Bistro is a great choice for dinner in our city. We look forward to your return. Best regards, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Love the New Look"

4
27/01/2016

Great View from the Room! Great New Look. The internet needs some work. I have some problems with that. Breakfast was really good. Great Customer Service! A Bit Nosey Some Times. TV stations much better! Thank you!

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Michelle R, Thank you for your recent visit to our property and taking the time to submit a review. We appreciate your comments and it makes us glad to hear you are noticing the upgrades in our services and amenities. Looking forward to your next visit. Regards, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"One night is more than enough - average to poor"

3
25/01/2016

Very nice and efficient desk check in - But the establishment lacked attention to detail (unfilled soap/shampoo in shower) and in one of the rooms there was no thermostat for the heater which means it is either blowing and noise or off. Not much of a "breakfast" and plenty of staff attitude in the morning for breakfast area and checkout.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Valued guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 707-678-1400. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Ok for a 1 night stop"

3
24/01/2016

A high priced moderate level hotel, offering nothing special but was ok. Room was nice, spacious, bed comfortable. Shampoo, lotion, etc is in inconvenient containers on the wall, which were difficult to operate and two were empty. Breakfast is included, but by 9am many of the offerings were depleted and not replaced. I wouldn't choose to stay here, but sometimes you take what you can get (a late night stop on the way home ) Nothing really drastic wrong with this hotel, just nothing really to recommend it, either. And we thought it was overpriced for the location and type of hotel.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thanks for staying with us and for sharing your valued opinion. We are sorry the dispensers were not to your liking, hopefully your faith in our commitment to your satisfaction is restored during your next visit. Regards, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Great Stay in Dixon"

5
07/12/2015

Staff is really helpful. They moved me into a room in the inside building after expressing concern about the noise from the outside rooms. My two day stay was very pleasant. Breakfast and coffee were a nice way to start the day.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the 5 star review! We appreciate your feedback and look forward to your next visit. Best regards, Roberto Mendieta General Manager

"Best motel I have ever been"

5
02/12/2015

Out of San Francisco on our way to Portland Airport. INCREDIBLE GOOD VALUE. If you are around need, this motel is THE place you should run to. Comfortable, very well decorated with taste, charming people, impeccable cleanliness, wifi, high tech... you name it they have it. An astonishing good surprise for us.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the amazing 5 star review! We strive to provide our guests wit a comfortable stay during their visit and it pleases us to know we accomplished that for you. We were privileged to have the opportunity to serve you and we greatly value your preference for Best Western. Best regards, Roberto Mendieta General Manager

"Great Hotel"

5
25/11/2015

We were impressed with the overall quality of Best Western Plus in Dixon. We were very impressed with the overall assistance from the hotel staff as well as the cleanliness and quietness of the hotel.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for the 5 star review and your visit to Best Western Plus Inn Dixon. We are committed to providing our guests with outstanding customer service and a clean and comfortable room during their stay and it makes us proud to know we accomplished that during your visit. Thank you for choosing Best Western Plus Inn Dixon. Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Excellent Service."

5
20/11/2015

Best Western in Dixon is the only place I'll stay if I'm working within 1-2 hours of it. This week I worked in Roseville, Petaluma and Livermore but stayed at the Dixon Best Western. It's worth the extra drive.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Kathy B, Thank you for the amazing 5 star review of our property. We are thrilled to hear you enjoy your stay and appreciate the effort you make in driving additional miles to stay with us. It is always an honor to have you visit our property and look forward to your return. Best regards, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Very Nice hotel. Good location"

5
09/11/2015

there are lots of close eating places and there are gas stations really close also for fuel. Staff was very good. Rooms are clean. Beds are good. Even has extra blankets in the closet if needed. Air conditioner worked well. Pool was cold but hot tub was hot. No complaints about this hotel stay.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for the 5 star review of our hotel! We are pleased to know you enjoyed your stay and found the proximity of restaurants and gas stations convenient. Thank you for choosing Best Western Plus Inn Dixon! We look forward to your return. Sincerely, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Nice Place"

5
05/11/2015

I had to stay over after a UC Davis veterinary appointment and dinner with my grandson since I live about 2 hours away. This was a very pleasant and clean motel. It was very convenient having a Safeway store right across the street.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your stay and taking the time to submit a 5 star review of our hotel. We appreciate your preference and look forward to your next visit. Best regards, Roberto Mendieta General Manager Best Western Plus Inn Dixon

"Watch your bill!"

2
30/10/2015

We had booked under a group block rate at a special price. The price had been confirmed at the time I made my reservation, however at check-in I was informed the room rate was $20/per night more. In addition, they charged me an extra pet fee (5 nights instead of 4... even though at time of reservation I was told we would be paying a single pet fee per stay not per night). I was too tired to fight it out at the time and BW corporate had no additional comments other than "sorry for the misunderstanding". Frankly the hotel is overpriced for the size room we had. The carpet was stained; the walls were thin; the "free" breakfast was supposedly cleaned out by other guests by the time we got down there (even all the sliced bread, really?!?). The positive experiences I had was with the maid service- very nice people who were prompt and efficient, and the maintenance staff who had to come help us get a drain functioning in the sink. For the cost and the deceit during the reservation process as well as the poor customer service when trying to resolve the issue- I won't be back.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear wearyone2015, Thank you for your recent visit to our property. Please accept our apologies for the inconvenience you express regarding the group rate. Group rates are negotiated with the Organizer and the hotel is not responsible for any misunderstanding in communication between organizer and participants. The hotel applied the rate negotiated for the event and at no time was it changed as mentioned. We apologize for not being able to comply with your request for a lower rate and wish you well on your future travels. Regards, Roberto Mendieta General Manager

"A bad experience at an otherwise good hotel"

4
26/10/2015

I have had previous stays at this hotel and they have been fine, but this stay I was in an exceptionally noisy room. I could hear every word of the conversation in the adjacent room and the noise from the spa (right next to my room) was really difficult to live with. I could also hear all conversations happening outside the building. If you stay there, ask where your room will be located.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the review of our property. Please accept our apologies for the noise inconvenience you experienced during your stay. We will use you feedback to provide you and our guests with a more comfortable stay during their visit to our area. We look forward to your next visit. Respectfully, Roberto Mendieta General Manager

"No Elevator"

4
26/10/2015

This is an excellent Best Western and I would definitely stay here again. If you are traveling with kids or heavy luggage, try to get a first floor unit. No elevators. Otherwise very friendly staff and very clean.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the review of our property. We appreciate your preference and kind comments. We apologize for the lack of elevators. We understand it is an inconvenience to our guests and will be adding them over the next year. We look forward to your return. Sincerely, Roberto Mendieta General Manager

"Great Experience"

5
23/10/2015

We were attending an event in Davis & other BW's were full. So glad we found this one, convenient to Davis, with many restaurants within walking distance. The hotel & grounds were lovely, and more like a resort than just a hotel. Everyone was kind & helpful, especially Kayla at the front desk.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your visit and the amazing five star review. We are thrilled to hear you enjoyed our accommodations and the amazing service provided by our staff. We appreciate your special mention on Kayla's performance, she is an asset to our property. She will be honored to know she made an impression on you with her customer service skills. We look forward to your return. Regards, Roberto Mendieta General Manager

"Nice Hotel!"

5
20/10/2015

I was there on a business trip and I found the rooms to be very clean! Friendly staff and the free breakfast was a plus. Close to the highway and close to some good restaurants within walking distance

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for staying with us and thank you for the five star review. I'm glad you had a marvelous Best Western experience and I'm thrilled that our amazing team made sure you were well cared for during your stay. All of your kind words are most appreciated and we look forward to the opportunity of serving you again the next time business brings you to our area. Regards, Roberto Mendieta General Manager

"Great Service! Rooms Upgraded! Breakfast Included!"

5
20/10/2015

Loved the UpGraded Room! Breakfast was Great! Service Was Great. Internet a bit Slow but did what I needed to be done at the moment. Great people around the area. The bed was a great surprise. Extra blankets for the cold nights. Thank you for thinking of me! :)

"Hotel in an emergency!"

5
19/10/2015

We needed a place to stay in an emergency and this place was awesome. We ended up needing to stay quite a few nights in a couple moth period and the rooms were awesome, the front desk personnel was great. There are a lot of good restaurants in the area so that was another bonus. Whenever we are in town, we try to stay at this Best Western because they are AWSOME!!!!

"Great Hotel"

5
15/10/2015

My husband and I stayed here during a recent trip to California. The hotel was clean and beds very comfortable. They offer a complementary continental breakfast with the usual cereal and danish, but also included eggs, sausage, and waffles, all of which was very good. The staff was really nice and helpful. There is a Safeway across the street if you need groceries, which was handy. We would definitely stay at this location again.

"Hotel was Very Nice"

4
13/10/2015

This hotel is very well maintained and the staff is friendly. We stayed in the building that is across from the lobby. It is more like a hotel with interior hallways. The room was well appointed and everything was well maintained. The lobby had the standard free breakfast in the morning which was good for a large group. If in the area this is an excellent place to stay. You won't be disappointed.

"Great place to stay for everyone"

5
05/10/2015

Have stayed here many times in the past and have always had a great experience. All levels of the staff are friendly, well-trained, helpful, courteous and professional. Parking spaces are adequate in number but tend to be small and you may have to park on the outer, back perimeter of the property. Area is well-lit & seems safe. Although part of the property backs-up to I-80 and their are usually families staying there, noise has never been an issue during my stays. Breakfast has a fair amount of well-prepared choices (and Denny's is also next door). Very clean. A Safeway, several gas stations, fast food and many good restaurants are nearby. Easy on and off access to freeway. Dixon is very close to Sacramento, UC Davis, the Outlets and SixFlags in Vallejo.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for taking a moment to share your premier experience with us. It truly is our pleasure to learn we exceeded your expectations as a truly valued guest. We look forward to the opportunity of welcoming you and your friends back again as our guest . Thank you for your personal decision to stay with us! Roberto Mendieta General Manager

"Great experience"

5
01/10/2015

Employees were very pleasant and made the experience after a long day very easy. Would stay here again! Breakfast was warm with plenty of seating when we were there. Very easy access to the freeway without the noise usually associated with a hotel that close to a busy freeway.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear Eric F, Thank you so much for your kind words and thoughtful review. It makes us happy when our guests appreciate what we have to offer. We pride ourselves on being an affordable, quality option, as well as having a friendly staff with wonderful customer service. We are glad you experienced these attributes of our Inn. Thank you very much for your loyalty. We hope to see you again soon! Sincerely, Roberto Mendieta General Manager

"Very nice hotel"

5
01/10/2015

This was a trip with me and my husband. It was a very clean room and we were upgraded to a Suite which was very roomy! Breakfast is great and there is variety of hot and cold items. Location is good and it is easy to find.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for your positive feed back to us from your most recent stay! Thank you for noticing all of the features at our property, we are so happy you enjoyed your stay. The staff will be pleased to hear that they provided Superior Service for you during your stay. We hope that you would come and stay with us again when you are back in our area. Sincerely, Roberto Mendieta General Manager

"Functional and Close to UC Davis"

4
27/09/2015

We stayed for two nights on 9/17 and 9/18. Check in was easy and the room itself was mostly clean ( will cover that in a minute) and the beds were comfortable. The biggest reason why I could not give a better review? The traffic noise. Room 206 is backed up to Interstate 80 and it seemed like the first night we laid awake and listened to trucks rumble by all night. We determined the next morning a lot of the noise was coming through the exhaust vent in the bathroom, so we closed the door to the bathroom the second night and slept somewhat better. Cleanliness--the beds were made and the room seemed clean, but there was a pile of change on the desk that was probably left for the housekeeper still sitting there and I found a box of questionable age of Hot Pockets frozen (at least they were at one time) pizza treats in the refrigerator. No big deal since we did not need to use the fridge. The morning breakfast was good, but was exactly the same both days. I guess if I liked it Friday it was also good on Saturday! Staff was friendly and helpful, checkout was as easy as check in. Did not use wifi or TV so can't comment there. Our main reason for staying here was my daughter moving up to UC Davis and this was very close and easy to get to and from. Probably would stay here again, but would request a room in one of the buildings NOT backed up to the freeway.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Thank you for leaving us feed back! We are pleased to hear that you enjoyed most aspects of your stay with us. We apologize that you and your family experienced some inconveniences, your comments and concerns have been taken into serious account and actions will be taken to address these concerns. Thank you again for your feedback and we look forward to another opportunity of serving you better in the future. Sincerely, Roberto Mendieta General Manager

"Convenient to Davis, more reasonable price."

4
22/09/2015

My adult son needed a place to live in Davis, and this was a good place to use for visitng at a more reasonable price. They allow pets for a deposit and slightly higher rate. This was a clencher for us. Our double room was located downstairs, near the swimming pool. Despite these facts, the room was very quiet and comfortable. The hot breakfast served was a good variety of protein and carbs, along with juices. Make your own waffles were available too. Cleanliness was well maintained throughout the property. The Inn is composed of an older building (exterior doorways) with the pool and breakfast service, along with one or two newer building with interior hallways. The Inn attracted all ages, and travelers from other countries as well. All in all, a nice place. Wi-fi was horrible! They claim to have upgraded it since we stayed here. Who knows? I was hoping to stay here again in October when my wife and I attend an event at Davis, but right after confirming the dates, I found their prices were up about 50%. So we will stay in Sacramento and have a 35 minute drive to Davis instead of less than 10 minutes.

Roberto M, General Manager at BEST WESTERN PLUS Inn Dixon, responded to this review
Dear tmgreen777, Thank you for your positive feed back on your recent stay. I am glad to hear that you had a comfortable stay and enjoyed breakfast buffet. We look forward to welcoming you back the next time you are visiting our area. Sincerely, Roberto Mendieta General Manager