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Nice staff, a clean bed and a hot shower…the good points.This property could use some updating and maybe a good scrubbing. The doors open to an inside hallway, so the noise of coming and going is annoying. Convenient for what was needed
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our friendly staff, a clean and comfortable bed, and a hot shower — those are essentials we always strive to get right. We appreciate your honest comments about the need for updates and a deeper refresh in certain areas. Your feedback has been shared with our management team, as we're continually working on improvements to enhance our guests' experience. We also understand how hallway noise can be disruptive, and we're sorry if that affected your stay. We're happy our location was convenient for your needs, and we hope to have the opportunity to provide you with an even better experience next time.
This Motel needs lose the franchise from Best Western. It's more like a American Best Value Inn. Make sure to bring Lysol to kill the smell and bring your on towels and wash clothes bc they will not give you extra and the ones they give you are John Wayne style. Rough as Heck and want take water off anyone. Book at the BW at the next exit.
Thank you for your feedback. We would like to clarify several points regarding your stay. You stayed with us for two nights, and during that time our staff and housekeeping team responded immediately to every request you made. Fresh towels and room service were offered, and our housekeeper specifically asked when you would like your room serviced. You declined at the time and stated you would take care of it later. Despite this, our team remained available and attentive throughout your stay. We strive to provide clean, comfortable accommodations that meet brand standards, and we take pride in our customer service. While we understand that not every hotel meets every guest's personal expectations, we made every effort to accommodate you during your visit. If you prefer luxury or five-star accommodations, our property may not be the right fit for your needs. As you mentioned, there are other Best Western locations nearby that may better suit your preferences. We encourage guests to choose accommodations that align with their expectations. We stand by our staff and the service they provided during your stay.
My husband and I stayed here for one night on 2/22/25 and were pleasantly surprised. The hotel was updated in 2023 and was as pictured in the more recent hotel-provided photos. Appears to be family run and the folks want their guests to have a good experience. Would recommend staying here when visiting Crowley.
Run for the hills - Its got to be better that staying in this hotel! It looked to me like a murder took place in our room. Large stain of what looked like blood on the side of the bed under the covers. There was also blood on the bathroom door. The towels were hard and crunchy.
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
Manager is the greatest, he helped us have a great night, wonderful room and great stay. Pool is nice but too cold for us in Dec. work desk and our dog was welcomed free. I recommend this small town easy access hotel.
Hi, Thank you for taking time to share your review with us. We're happy to hear the service was great and you were taken care of by our staff. We hope to see you again soon. Safe Travels.
We just needed a place to sleep. This is 1 minute off the highway. It is clean and has laminated floors. I prefer that to carpet in this price range. Everything worked. It had a fridge, microwave, iron and blow dryer. The bathroom was clean and modern. No shampoo but I bring my own anyway. The bed and TV were ok. For 55 bucks, this is a hidden gem. I have certainly paid more for less in my travels. Finally, the front desk ladies were very pleasant :)
I had booked in for three nights. I was not expecting much as it was a motel and just needed a clean room and a bed. Having travelled from London my one request was to have a television that worked and the person who is working the night shift arranged this. I Have to say that both people who I met that worked the night shift were charming and very helpful. However the noise at night of people arriving late or arguments or voices was unbelievable. The following morning I heard what I believe was the owner talking to a guest on the phone in a really unacceptable manner and even irrespective of whether he deserves it or not a different choice of words could've been used. Returning on the second evening I went to bed and I had been scratching all day I was a bit worried about the reason. At 3 o'clock in the morning I woke up to find at least 10 or 12 ants in my bed and about 50 on the bedside table and on the floor. I had left a packet of chips unopened on the bedside table. The night staff was amazing and changed my room but I have mobility problems and was put at the end of the hall as this was the only available bedI had booked and paid for three nights and I said I want to leave and she said that she would speak to the owner. The following morning after a sleepless night I approached the reception where the owner was. Not one word of apology I asked for a refund and I was given it virtually without any words spoken. I understand the owners had this place for six months. The rooms are large and they are clean apart from the ants. I'm assured that this is the only time they've had this problem. The TVs don't work in the rooms and have to be reset each time . I was given the master control to make my own work. However you pay for what you get. The manner of the owner needs a lot of improvement and definitely some lessons on client or customer satisfaction because just to remain silent and sullen doesn't work. I have checked into the Motel exactly next to it and the welcome was warm. There is a coffee machine in the room and even breakfast and all for the same price. A world of difference more especially the attitude. So Days Inn has my vote.
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