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Codes Avantages

Destination

Colfax, Etats-Unis

Date d'arrivée

22/09/2023

Date de départ

23/09/2023

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2  adultes0   enfant

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Codes Avantages

Best Western Hotel Wheatland Inn, Colfax

701 N Main Street, 99111-2120, Colfax, Etats-Unis - Voir sur une carte
Best Western Wheatland Inn - Vue extérieure Best Western Wheatland Inn est idéalement situé dans le centre de Colfax. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le charme d’une petite ville familiale dans la région de la Palouse !Bienvenue dans la superbe et pittoresque Palouse ! Cette destination parmi les plus prisées au monde pour la photographie de paysages attire les passionnés de l’objectif du monde entier, venus immortaliser la beauté sauvage et naturelle que seule la région de la Palouse peut offrir, en toute saison.Et au beau milieu de toute cette beauté se trouve l’accueillant et confortable Wheatland Inn. Nous sommes fiers d'offrir à tous nos clients un hôtel impeccable et un personnel amical et attentionné qui vous traitera comme un membre de la famille.Nous sommes à quelques minutes de Pullman, où se trouve l'université de l'État de Washington. N'oubliez pas de visiter Steptoe Butte et d’admirer la vue panoramique à plus de 300 kilomètres à la ronde ! Redescendez de l’autre côté de la Butte pour voir les magnifiques chutes d'eau de la Palouse, et le « mini Grand Canyon » creusé par la rivière Palouse.Cette région est le paradis du blé, et ses « vagues dorées » ondulent à perte de vue !Venez séjourner au Best Western Wheatland Inn et vous détendre dans notre piscine intérieure chauffée et notre bain bouillonnant. Amenez votre ami à quatre pattes. Les animaux sont les bienvenus dans notre hôtel.Nous serons votre résidence secondaire pendant votre voyage !

Best Western

Hotel Wheatland Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner gratuit
    Petit déjeuner gratuit
  • Piscine
    Piscine
  • Air conditionné dans l
    Air conditionné dans l'hôtel
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Centre de soin/de fitness
    Centre de soin/de fitness
  • Blanchisserie/nettoyage à sec
    Blanchisserie/nettoyage à sec
  • Écologique
    Écologique
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Travelers Choice 2022
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
Basé sur l'avis de 453 voyageurs
Note attribuée
Excellent
312
Très bon
104
Moyen
22
Médiocre
7
Horrible
8
CONSULTEZ LES AVIS POUR
En couple En couple
72
En famille En famille
132
Escapade entre amis Escapade entre amis
43
Professionnel Professionnel
74
Voyage solo Voyage solo
49
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Best Hotel on Palouse"

5
Liz M, Colfax, Washington 01/09/2023

The best place o the Palouse to stay. From the front desk agents Becky, Rita, & Devanie who go the Extra Mile to ensure your stay is the best. LaTam in their Brekfast room has everything under control no matter how busy they are. Would recommend you stay here

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Hi Liz! We LOVED having you guys stay with us! Thanks for the gracious words and perfect score. We look forward to when you're back in the area. Best of luck for this new chapter in your lives. Sincerely, Caleb A. Cox Director of Sales & Marketing

"a good base to photograph the Palouse from"

4
UncleJack, Melrose, Massachusetts 06/08/2023

A newly remolded facility . helpful staff, clean , comfortable rooms. Didn't;t care fro the breakfast and this facility really should have an elevator. One simple expects an elevator in a modern two story building these days.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Hi UncleJack, We are honored you chose to stay with us! Thank you very much for your business, as well as the great feedback. Yes, we LOVE being the "epicenter of photography on the Palouse"! I hope you got some great pictures of the area while you were here. We hope you'll come visit us again. Elevator: No, unfortunately, we do not have an elevator. If you'd like to be placed in a ground-floor room for your next stay, please let us know. We'll do our best to accommodate you. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Always top drawer, consistent, clean and friendly."

5
User 29/07/2023

We always look for a Best Western no matter where we travel. We know we are going to get the best service, best pricing, and best rest for our money. Takes the guess work about of our overnights. We know where we are going to stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear 2016mlater, Thank you so much for your thoughtful, kind words and perfect scores. We truly appreciate your business! We look forward to your next visit here on the Palouse. Sincerely, Caleb A. Cox Director of Sales & Marketing

"No trailer parking"

2
ttomchak, Idaho Falls, Idaho 02/07/2023

Will never stay there again....I was driving a pickup pulling a trailer and just north of the hotel it had a couple of places I could park my pickup and trailer....They said I could NOT park there because it was a spot for the managers car....so I had to park across the street and us being a 70 year old couple we had to pack our two dogs and some belongings across a 4 lane fairly busy main street...6am the next morning there was 15 to 20 parking spots that the manager could have parked his car....so evidently they do not value the customer....just the manager.....

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Tye, Thank you for completing the survey regarding your recent stay at our property. We really do appreciate you staying with us, and we do value your business. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Regarding your comments about the parking: I know you were very upset about this situation. (The manager and I watched the lobby video of when you came in, slamming your drinks down on the counter, yelling at our front desk staff demanding to speak with the manager while the agent was clearly with another guest trying to check them in.) That was completely unacceptable. You claim we don't value our guests, but that's just not true, and our guest satisfaction scores verify this. We're certainly not perfect, but the OVERWHELMING (over 95%) majority of our guests love how we treat them. Now, specific to the parking: - That parking space on the north side of our building is PRIVATE parking for the manager's vehicles. She lives on-site, and that space is reserved for them, regardless of whether they are in the building or not. She just happened to be gone at the time you wanted to park there. On top of that, as you may have seen, we are in the middle of painting the building. That location is also the access point for the big lift truck to get around to the back of the building for our painters. They need to have access. That's already difficult to do with the manager's vehicles there, and sometimes even they have to move their vehicles. - Our parking lot is not set up to accommodate vehicles with trailers, especially during our busy season, which is right now. You are incorrect about the availability during your time here. We were sold out that weekend. I know your group was here with the rail cars, and there may have been some temporary openness in the parking lot, as most of our guests were out during the day, but that doesn't mean we can have other guests with trailers come in and take up multiple spaces. That wouldn't be fair to others. As such, we ask all guests with trailers or large vehicles to park across the street in the open gravel lot behind Rosauers and walk back to the hotel. I'm sorry if this is inconvenient, but it's the fairest arrangement for all our guests. I'm sorry if you won't be staying with us again, but we truly do value your business, and we strive to treat each guest as though they're family. We've enjoyed hosting your group for several years, and most of them really enjoy staying with us. There are several other good lodging options in Pullman, if you'd like. If you decide to change your mind, you're welcome to make a reservation with us. Respectfully, Caleb A. Cox Director of Sales & Marketing

"Comfortable room, perfect location for photographing in the Palouse"

5
132MarkG, Anacortes, Washington 01/07/2023

I've made several trips to the Palouse for photography and always stay at the Best Western Wheatland Inn. Rooms are comfortable, coffee is great, breakfast is convenient and good enough. Well located in the Palouse region for photographic outings.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear 132MarkG, We loved having you stay with us while shooting the gorgeous Palouse. I hope you got some fantastic shots. Thank you for the kind words and great scores. We hope to see and serve you again soon for your next trip to the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Good Place to Stay!"

5
eroot1954, Gig Harbor, Washington 30/06/2023

This is a nice motel with indoor pool and hot tub. Rooms are spacious and clean with big tv, coffee machine, microwave and refrigerator. Then they have a good hot and cold breakfast selection. Which includes hot eggs, meat, potatoes, biscuits, and gravy and waffles. Then bagels, and a whole bunch of other cold breakfast items.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear eroot1954, We are honored you chose to stay with us and grateful for your kind words and perfect scores. I'm glad you enjoyed your time here. Please do come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very clean and nice stay"

5
davidnew2n, Vancouver, Washington 26/06/2023

Nice clean hotel in small rural farm town with local shops and restaurants safe walking distance. Parking was limited for larger vehicles and grocery store and coffee drive thru across street. Histrical framed pics line the hallway and comfortable home like feel. Spacious well furnished room with good temperature control. Overall nice stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear David, Thank you so much for choosing to stay with us. We really appreciate your business, as well as the perfect scores. I'm glad you enjoyed your time here. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Lovely place to stay while going through the Palouse. "

5
awalls_sea, Seattle, Washington 25/06/2023

Our room was spotless, and nicely decorated. The bed was very comfortable and the pillows good. It was super quiet. There was a mini fridge and microwave. We were on the ground floor and our window looked out over the back grassy area, you can open the window a little for fresh air. There was a pool area that looked very clean. The breakfast included was good, full breakfast with eggs, canadian bacon and biscuits and gravy. There was some fruit, yogurt, oatmeal, juice, baked goods and a waffle maker. The dining area was also very clean and orderly. Great place and we would stay again while passing through the Palouse.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear awalls_sea, Thank you so much for the kind words, thorough review, and perfect scores! We are honored you chose to stay with us. We look forward to your next visit. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent"

5
Tami B, Aloha 28/01/2023

The property was spotless clean with comfortable beds, good coffee and a tasty breakfast. The beauty of the Palouse was showcased through art throughout. Best of all, our granddaughter especially enjoyed the pool, which was clean and safe without any debris.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Tami, We are honored you chose to stay with us. Thanks very much for the perfect scores and kind words. I'm glad you enjoyed your time here. We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent service and facility."

5
wlambe36, Lynden, Washington 25/01/2023

The facility was clean, updated, and overall pleasant. The staff went above and beyond and was better than any I've experienced in a hotel in a long time. The pool was clean and the breakfast well-stocked. Coffee and creamer available in the lobby at all times was very appreciated, and the cookies in the evening was thoughtful. This location and its staff are wonderful.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear wlambe36, Thank you very much for your thoughtful and gracious words! I'm glad you enjoyed your time with us. We look forward to seeing and serving you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Quiet stay excellent quality"

5
JunieBMom, Usk, Washington 06/01/2023

Very nice hotel. Staff were super friendly and helpful. Everything was clean and worked great. Very pet friendly with nice area to walk dogs and they even had a treat bag for my dog. Would definitely recommend!!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear JunieBMom, Thank you so much for the gracious words and perfect scores in your review! We are honored you chose to stay with us. I'm glad you enjoyed your time here. Please do recommend us to your friends and family. We look forward to seeing and serving you again (hopefully soon) in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice Clean Hotel/Friendly Staff"

5
User 31/12/2022

We were very impressed with the cleanliness and care this hotel has had. It is a well maintained property. There was a grassy area for our dogs. The staff was very nice and helpful. The breakfast was better than most other hotels we've stayed at.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Tabbatha, We loved having you stay with us! Thank you very much for the near-perfect scores and kind words. I'm glad you enjoyed your time here. We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Family visit"

5
Ramona A, Burien 20/12/2022

Great hotel with everything you need close by. Visiting family for Holidays. Very nice stay. Great Breakfast choices. Nice large rooms with excellent beds. Close to Pullman and Moscow Idaho for any additional shopping needs.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Ramona, We loved serving you while you were visiting your family in the area! Thank you very much for the perfect scores and kind words about our hotel. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent Stay For Photography Tourism"

5
David C, Idaho Falls, Idaho 25/10/2022

Friendly people, excellent location, comfortable beds & spacious room. Large breakfast room with excellent choices. Nice pool and hot tub area, Staff were very helpful with information about local sights and attractions.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear David, Thank you so much for the glowing review and perfect scores! We loved having you stay with us. I hope you got some great pictures of the area. The Palouse truly is fantastic for photography in all four seasons. Please come again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"One of the very best in the Best Western hotel group."

5
LorieL858, Seattle, Washington 19/10/2022

I love the Wheatland Inn! The folks are all so friendly and helpful at the front desk. The rooms are super clean and quiet, and terrific temp control in each room. There's a computer room available, along with a small pool and hot tub, and adjacent parking. A wonderul breakfast is served every morning. I've stayed here several times while visiting relatives, and you just cannot go wrong at this place!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Hi Lorie! Thanks for another perfect-scoring review. Your words are very kind and thoughtful. It's always nice to have you stay with us while you're visiting family. See you next time! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Friendly staff and delicious breakfast"

5
aschafer2022, Millersburg, Ohio 21/08/2022

I recently stayed here for three nights, and was impressed by the cleanliness and friendliness. The breakfast was exceptionally good, with new options added daily. Overall I have no complaints with my stay, which might be a first for me!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear aschafer2022, Wow! Thank you very much for choosing to stay with us, as well as the great scores. I'm glad you enjoyed your time here so much. Your words are very gracious. We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great stay in a small cozy town"

5
Aubrey B, Petaluma, California 20/08/2022

This was a great stay! Very friendly staff, food that filled my belly and 24/7 coffee, tea or hot chocolate. Colfax is a small town filled with friendly people, walking distance to everything (pretty much). Best Western Wheatland had great service, a clean room, breakfast and more. The pool and hot tub were kept clean and at perfect temperature. It is 1 hour from Spokane Airport, 25 minutes from WSU and 30 minutes from UOIdaho. I would definitely stay again.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Aubrey, Thank you very much for the thorough review and kind words. We really appreciate you staying with us! We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"We had a wonderful stay!"

5
Ramona A, Burien 20/07/2022

The breakfast is very plentiful. They have cereal, oatmeal, pancakes, waffles every day with a rotating daily hot dish. All the food was really yummy. The internet worked well for our online business. The hot tub was nice, we didn't use the pool. They have a fitness center. The staff are friendly and helpful. The landscaping is nice. Everything is within walking distance: restaurants, groceries, espresso, shopping, park, library, and the school. Golf is just down the street. We enjoyed ourselves.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Ramona, We are honored you chose to stay with us. Thank you for the glowing thorough review, as well as the perfect scores! I'm glad you enjoyed your time here. We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"3 night stay"

5
Joyce S, Seattle, Washington 24/06/2022

This is the 2nd time we've stayed at this hotel. Both times were excellent. The bed was comfortable, room spacious and clean, nicely decorated, breakfast decent and staff nice. We've stayed at many hotels/motels and this is one of the best for the money.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Joyce, Thank you so much for the perfect scores and kind words. We loved having you back again! We hope to serve you many times more in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent stay"

5
brettw837, Ontario, Or, United States 20/06/2022

I arrived early and thought I would see if it was possible to check in early. The front desk lady said my room was ready and that would not be a problem. I checked in and found that my room was made up very clean and in excellent condition. Every member of the staff that I encountered were very professional and extremely pleasant. I spoke with members of the house keeping staff, I spoke with one of the maintenance workers, I spoke with several ladies at the front desk, and the hostess for the breakfast room. Every person that I spoke with was willing to go above and beyond for anything that may be needed. My check in and check out were both quick and easy. The breakfast Hostess did an excellent job and was very busy the entire time making sure all of the guest needs were taken care of. This is an outstanding team of people doing an excellent job in the hospitality business. If I am ever back in the area I will definitely stay there again.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear brettw837, Why thank you so much for your very gracious compliments to our staff, as well as the perfect score. We loved having you stay with us! We hope to serve you again soon during your next visit to the Palouse. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice Hotel in a Quaint Town"

4
robd820, San Francisco, California 20/06/2022

The Wheatland is someplace I have stayed 15 nights over the last 4 years. It is a clean hotel with a passable, if spartan, breakfast. The coffee is predictable horrible, but there are a couple of coffee shops with8n walking distance. The grocery store across the street is incredible for a small rural town.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear robd820, Thank you very much for staying with us. We really appreciate your business! I'm sorry you didn't enjoy certain aspects of your stay, but everyone has different tastes/likes. I'm glad you found us to be a clean hotel in a great location. We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Remarkable Stay"

5
srmlcc, Poulsbo, Washington 03/06/2022

Our stay at the Best Western Wheatland Inn in Colfax, WA. was remarkable. The hotel staff was very friendly, and Rita was a gem. We called before we arrived and Rita answered the phone. We were lost out in the countryside and our GPS on the phone kept going in and out. Rita got a map and found out where we were and gave us directions to the hotel. When we arrived Rita greeted us with warm cookies and a friendly smile. She gave us a packet with things to see in the Colfax area, and told us what to see when we walked through town. The room was clean, and very comfortable. They served a full breakfast and even had strawberries to go on the waffle. The dining area was clean with lots of food choices. The hot tub was good sized and nice and hot the way I like it. We even stayed an extra night because of the atmosphere. It is a must stay if you are traveling anywhere near Colfax, WA.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear srmlcc, Thank you so very much for your incredibly gracious words about your experience with your stay. Rita is great. I'm really glad your stay exceeded your expectations. Please come again. We look forward to seeing and serving you again soon! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Price Gouging"

1
jensenj5580, Boise, Idaho 16/05/2022

I stayed here in hopes of not being completely ripped off while attending a graduation. Even though it was considerably less than staying near the college graduation they still wanted $151 per night. I just spent 2 weeks at a 4 star hotel in Atlanta, GA and it was less than $120 a night there. Despite all that I get into a very comfortable bed and fall asleep only to be woken up 3 hours later by the next room over talking. Not yelling, just talking and I could hear the conversation as if they were sitting on the bed with me. The most comfortable bed is not enough to make up for paper thin walls. So I guess, stay here if you have to but I will never be back.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear jensenj5580, I'm really sorry you didn't enjoy your stay. We really strive to provide each of our guests a home away from home, and we always want to do so at a fair value. Our room rates vary daily based upon demand. Like most of our guests that weekend, you were here for and during an event (U of I Graduation). This is also our busy time of the year, where we have very limited availability on most nights. As such, our rates are increased. It's simply a matter of supply and demand. It's unfair to compare prices against another market on the other side of the nation. Like you mentioned, we were priced substantially less than other hotels in this market. We'd love the chance to serve you again, but we respect your decision if you choose not to come back. Respectfully, Caleb A. Cox Director of Sales & Marketing I'm sorry you didn't get a good night's sleep. I know how important that is when you're away from home.

"Friendly staff, comfortable room, great location"

5
bgibler2018, Shoreline, Washington 02/05/2022

The staff were friendly, the room and bed were comfortable, and the hotel is in a great location if you want to take photos of the beautiful surrounding areas! I was able to see the Palouse Scenic Byway, Steptoe Butte State Park, and the Palouse Falls, all within driving distance of this hotel.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear bgibler2018, We loved having you stay with us while photographing the gorgeous Palouse! Thank you very much for your business, as well as the perfect scores. We hope you'll join us again soon. You should definitely make sure to capture the Palouse in harvest (August), as well as in the winter. Each time it's just as gorgeous. It's just a different type of beauty. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Stay here!"

5
User 28/04/2022

Highly recommend this hotel! Immaculate room and many extra touches to make you feel welcome and well taken care of. Even special treats and ball, and available blanket for our dog. The breakfast buffet was extensive including hot food and fresh fruit even blueberries. The indoor pool looked inviting but we were there to see the nearby Palouse. This hotel is a keeper!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Patty, We loved having you stay with us while you were visiting the Palouse! Thank you so much for the very kind words about our property. Please do come again. We look forward to serving you and your dog again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Amazing staff."

5
Tim E, Bellingham, Washington 27/03/2022

The staff at this establishment was friendly, helpful, and went above and beyond the task at hand. I would recommend anyone traveling to the area to stay here. The breakfast alone is worth the stay. The rooms were clean. The common area was clean. This despite there being a junior high basketball tournament in town during my stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Tim, Thank you so much for your kind words and perfect score in your review. We loved having you stay with us! I'm glad you enjoyed our full hot breakfast. We've made a lot of improvements over the last few years. It's nice to hear the positive feedback on our efforts. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Regular BW price, “Plus” quality services"

5
User 25/03/2022

This BW inn should be rated as BW Plus. For photographers interested in Palouse area, this is the best place to stay. Once you ever stayed here, you will not be disappointed. I usually will visit amazing Palouse area for a couple days each year, and this BW inn is my favorite to stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear JerryLin2022, Wow! Thank you so much for your kind words and perfect scores. We really appreciate you choosing to stay with us! Yes, we LOVE being the "epicenter of photography on the Palouse". I really like the way you titled and described our property. On that note, we actually run our hotel at the "BW Plus" level; we just don't have an elevator. ;-) We look forward to serving you next time. Sincerely, Caleb A. Cox Director of Sales & Marketing

"The management of this hotel is terrible!!"

1
irene g, La Grande, Oregon 11/01/2022

We spent almost 2 weeks at this hotel in November, 2021 when my husband had knee surgery. The hopital provided discount coupons due to the medical treatment. I was told that even though they normally did not allow the reduced rate during "special times" they would honor the amount due to the duration of our stay. I thanked them and said that I would have changed hotels if that were not the case since the "special rate" was $100 per night more than the coupon. When it came time to check out, the manager happened to be behind the desk. She refused to honor the reduced rate. I was absolutely LIED TO. I paid the bill but am still fuming and will clearly find another place to stay when my husband goes back for the other knee surgery. Even the Best Western web site showed the coupion rate, but this manager apparently overrode it. Do not trust this INCOMPETENT person. This hotel should do the right thing and refund the extra money they charged above the quoted rate. They have not done so.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Irene G, We really do appreciate you staying with us during your husband's extended time in the hospital. I'm sorry about the confusion regarding your bill. Unfortunately, your summary of what happened is not accurate. Those special discount coupons from that clinic state very specifically on the front "$XX.XX + tax per night (std. room) Limit one room/night/coupon. *Excludes event weekends*" Beyond that, you also signed the registration form at check-in, as well as each time you extended your stay. The charges for each day were clearly laid out on each registration form you signed. Your stay happened to encompass WSU's winter graduation weekend, which is an event weekend for the entire area. As such, it was excluded from the special pricing coupon from the hospital clinic. Those coupons were a special arrangement we had with that clinic. They are not available online. Again, we are sorry for any misunderstanding. We'd love for you stay with us again. We always strive to be the best bang-for-the-buck for lodging on the Palouse, especially during event weekends. Respectfully, Caleb A. Cox Director of Sales & Marketing

"We didn't even stay here and it was a terrible time!"

1
User 08/12/2021

We had a reservation but due to illness, had to cancel. Our reservations were cancelled (digitally and verbally over the phone) with plenty of notice, yet the hotel is refusing to refund our money. This place is a scam. Do not reserve a room here, they will take your money and not look back! They get 0/5!!! Rude on the phone, no understanding when discussing illness, and belligerent when pointing out the 3 days notice of cancellation.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear mgQ8210PP, I'm sorry you feel that way. Unfortunately, you made your reservation through an online booking site. There is nothing we can do to modify or cancel those reservations. We are contractually obligated that way. Your complaint should be directed at them. They have their own terms & conditions for their reservations. I'm sorry for any incovenience, but it's nothing we did. You didn't make your reservation with us. You made it through the 3rd party. Respectfully, Caleb A. Cox Director of Sales & Marketing

"A great location for those traveling in the Palouse"

5
User 08/11/2021

Colfax may be a small community, but it's near both Pullman, WA (Washington University-GO COUGS!!!!) & Moscow, ID (University of Idaho-GO VANDALS!!!). The rooms are clean & well designed, the staff answers any/all inquiries in a timely fashion.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear MRobitaille1, We loved having you stay with us. Your business is very much appreciated! Thanks for the perfect score and kind words about our staff. We hope you'll choose to stay with us again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"No Mask Wearing"

1
BreatheEasy1, Olympia, Washington 27/10/2021

Washington requires mask wearing in public areas. The staff we observed didn't wear masks, including the desk clerk. When questioned, the manager emailed “as to the Governor's mandate. We've left that decision up to each individual.” Mandates are not optional. It's a state requirement. Don't understand how Best Western supports this.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear BreatheEasy1, Thanks for your response. If you'd like to discuss this more with our General Manager, please contact our hotel directly. Respectfully, Caleb A. Cox Director of Sales & Marketing

"Very nice hotel"

4
dolson2021, Redmond, Washington 10/10/2021

We only spent one night. Our experience was very good. The room was clean and up to date. The staff was friendly and most complied with the state's mask mandate. Breakfast was above average with many nutritious offerings.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear dolson2021, We are honored you chose to stay with us! Thanks very much for the great scores and kind words about your experience. We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Recommend Best Western Wheatland Inn"

5
Nancy W, New York City, New York 05/10/2021

Great location in downtown Colfax, WA. Accessible via walking to grocery, restaurants, shopping. Birthplace of Robert Osborne, American film historian, primary host of Turner Classic Movies (TCM) channel.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Nancy, Thank you so much for the perfect score and recommendation to other travelers. I'm glad you enjoyed your time here. We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Overall Good"

4
ralverde, Cedar Mill, Oregon 30/09/2021

I *want* to give a lower rating, but four stars is fair for how most people will perceive this hotel. The thing that annoys me is the religious note that was in the room (and presumably in all rooms). While it was seemingly pretty well-intentioned, Christianity has become representative of hate toward a lot of people, and it makes me uncomfortable now because it is very unwelcoming to me. Again, not their intent, I realize. I put this in the survey response, though, and received this response: "We recognize not everyone has the same beliefs or world view. The owner of our property simply wants to convey a sincere blessing upon all who stay with us. Each guest is welcome to take it or leave it. He would strongly disagree with your sentiment that the Gospel message is one of hate, but that is your prerogative to hold that belief. He just believes in sharing the love of Christ to all, as it is written, [1Co 9:23 ESV] 23 'I do it all for the sake of the gospel, that I may share with them in its blessings.'" Clearly, they missed the point. I was not saying it is a message of hate, I was saying it has become a message of hate due to how people use it now. Just not very welcoming to me, is all. All that said, it was a decent stay, and the staff was friendly. The only other negative was a strong smell that made me a bit sick in the room when I got there. The room was clean, though, the internet was decent, and if you're wanting to stay in Colfax, this is a good location. Here are my usual specific details: Comparison to others in chain: Better Internet: Decent Breakfast: Tried to find something, didn't. Slightly worse options than normal. Room: Nice remodel Cleanliness: Almost perfectly Bed: Angled? It was like it wasn't level. Not great. Bedding: Standard Shower: Low pressure, short curtain, cheap towels Hard water: Very hard water HVAC: Good Location: Fine Noise: Fridge and other noise, not too bad Staff: Good Cost/Value: Decent, cheapest of the trip

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear ralverde, Thank you, again, for you stay. You've given your fair review. We've given our response. We hope to serve you again in the future. Have a great day! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Totally recommend"

5
kcolegal69, Chula Vista, California 28/09/2021

The only complaint I have was during check-in. One of the computer terminals was having a difficult time with my credit card. Called my financial institution and it was something on the hotel side. So we changed to the other computer terminal and it worked. Otherwise, this was a great hotel and totally recommend. Staff had an outstanding customer service and breakfast was delicious.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear kcolegal69, Thank you very much for staying with us. We loved having you here! I apologize for the delay/confusion at check-in. Obviously, there was some kind of issue with that one terminal that day. Other than that, I'm glad you enjoyed your stay, including our full hot breakfast. Thanks for the recommendation for others to stay with us. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice stay"

5
O1428UGjaner, Portland, Oregon 27/09/2021

The room was clean and well done. Nice staff and we were here for just 1 night but was a good rate and was not noisy. The area was good and could walk around outside & not feel afraid. Breakfast was good for what motels serve.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear O1428UGjaner, I'm so glad you felt safe, and enjoyed your time with us enough to give us a perfect score. Thank you so much for your business! We are honored you chose to stay with us. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Another great stay at Colfax Best Western."

5
LorieL858, Seattle, Washington 26/09/2021

This hotel in a small town constantly outperforms most places in the BW family. It shows, too, because of high usage. Lovely clean, quiet rooms; well-stocked breakfast room, good room controls for heat/air, Excellent (high-performing jets) in the hot tub - many of us drive up to 5-6 hours to get here, so I appreciate a soak before bed. I always look forward to pulling in to this BW.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear LorieL858, We loved serving you again. Thank you for the kind words and perfect scores! We really appreciate your business. We look forward to your next visit. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful Wheatland Inn"

4
User 15/09/2021

Surprisingly very well kept, great amenities. Amazingly comfortable beds in nice rooms, and a fun pool and workout room. Despite covid restrictions, breakfast was available and good as well. Service was helpful throughout the stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear averiew27, Thank you so much for your gracious words. We really appreciate your business! Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Go Cougs!"

5
CougFan85, Everett, Washington 10/09/2021

I have stayed here on multiple occasions over the past 6 years while my kids have been attending WSU. This location is consistently worth the 15 min drive to campus. The property is always very clean, rooms are comfortable, breakfast setup is great (even did a nice job of making a modified breakfast available during Covid restrictions), and staff is always very friendly and accommodating.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear CougFan85, We always love having you stay with us. We're so appreciative of your repeat business, as well as your kind words! We look forward to seeing and serving you every time you're in town. GO COUGS!!! Sincerely, Caleb A. Cox Director of Sales & Marketing

"The Gem in the Palouse"

5
User 06/09/2021

This place is awesome. It's all about the Palouse. All the art work in the room and building from the Palouse. Clean quiet rooms. Big bathrooms. Great breakfast. Great people. The management at the best western Puyallup Best western should visit the hotel so they can see what Hotels should be like.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear L58488BDjohn, Thank you so much for the perfect scores and kind words about your experience staying with us. We really appreciate your business! Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean and friendly environment"

5
tiaria15, Superior, Montana 06/09/2021

The room was extremely clean and loved the wheat art work on the walls. Bed was comfortable, bathroom clean and well maintained. Noise was minimal and loved the white noise box in the room to reduce hall noise. Thank you for a friendly, comfortable, safe, and clean stay!!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear tiaria15, Thank you very much for staying with us. We really loved having you! I'm glad you enjoyed our property. Thanks for the great scores and kind words. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Convenient, nice location"

5
ash48126938, Post Falls, Idaho 22/08/2021

Needed somewhere to stay close to Whitman hospital and this checked all the boxes. It was a comfortable, lovely place to stay, even just for one night. Breakfast was tasty and everything was clean and well kept.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear ash48126938, Thank you very much for choosing to stay with us! I'm glad we were here for you during your hospital visit. I'm glad you enjoyed our hotel and amenities. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel"

5
User 21/08/2021

Love Best Western. This location did not disappoint. Front office and housekeeping staff were respectful and polite. Room was very clean. Despite Covid, they did serve a full breakfast which was amazing. We stayed for 5 days for the WSU Welcome Week.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear socalaya4, We loved having you stay with us during WSU Move-In. Thank you so much for your business! I'm glad you enjoyed the full hot breakfast. Please do come back. We look forward to seeing and serving you. GO COUGS!!! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great property to stay at when visiting WSU"

5
StephenieL12, Auburn, Washington 20/08/2021

The Best Western Wheatland Inn was a nice property to stay at in Colfax. It's not far to Pullman from here. The property exceeded our expectations, was very clean and new looking. The included breakfast was good, internet worked well, there was a pool/hot tub, and fitness facility. Parking at night may be a challenge, especially when you check in late, but at the time of our stay, the restaurant across the street was vacant so we were told that we could park there. We had no issues with that.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear StephenieL12, Thank you so much for your recent stay. We really appreciate your business, as well as the thorough, great-scoring review! Yes, we love being close enough to WSU that it's very convenient for our guests to get there quickly, yet far enough away to be out of the chaos of the campus life. We look forward to serving you often in the years to come. GO COUGS!!! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very Clean"

5
User 17/08/2021

Great place to sleep and eat. Clean and very comfortable. The check in staff was very friendly and took only moments. I just finished a long trip of 6 hours to take my daughter to WSU and was exhausted. AC was awesome due to heat and moving her all day.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear tbilliar, We really appreciate you staying with us! Thanks for the kind words and great scores. We look forward to many more years of serving you and your family. Best of luck to your daughter. GO COUGS!!! Sincerely, Caleb A. Cox Director of Sales & Marketing

"my review"

5
User 16/08/2021

Good price for the value, Outside of Pullman, but nice drive and all hotels in Pullman were full, overpriced and very expensive...Price gouging during students return to WSU. Nice, clean comfortable room.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear hoover269, We are so honored that you chose to stay with us! Yes, we love being close enough to Pullman for WSU-related events, but away from all the craziness that entails. Thanks for the perfect scores. We really appreciate your business! Please do come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very nice stay"

5
pers0nalview, Joseph, Oregon 13/08/2021

The staff is excellent. The hotel is a little dated but very clean and comfortable. The rooms are quieter than the average. The location is good. Overall a good stay and this is the first place in a long time that is back to putting out cookies in the evening. Nice touch.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear pers0nalview, We loved having you stay with us! Thanks for the perfect scores and kind words. Please come back anytime. We look forward to seeing and serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A bit Dated but Overall Very Nice"

5
John Edward E, Winnipeg, Manitoba 03/08/2021

Great hotel for a business trip. Rooms are Clean as is the rest of the Hotel. On business trips I look for "No Surprises". Internet was very good - which is very important on business trips. Staff is very frieldly and helpful.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear John, Thanks for the perfect scores and kind words. We loved having you stay with us! I'm glad it was good trip for you. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"BWWI is always my first choice when in the Palouse area."

5
David J, seattle 28/07/2021

If you want to have fastest access to the heart of the Palouse area, consider this well-run hotel. I've been staying there for several years as a base for my Explore the Palouse photography workshops, I've had nothing but great experiences, including when I traveled there alone for pleasure. The staff and amenities are the best in Colfax. (This is my personal, objective and unsolicited opinion. I am in no way compensated for any of my TA reviews.)

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear David, Thank you so much for your repeat business and very kind words. We always love having you stay with us! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best service, clean, and pet friendly"

5
Jonathan K, Marana, Arizona 27/07/2021

The staff was helpful and friendly. The have the best breakfast for a hotel without a gourmet kitchen. The rooms and hallways are clean enough that my dog was not sniffing around all over the room. Everything was well maintained.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Jonathan, Thank you for the very kind words about our staff and facility. We are honored by your business! Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"When in Colfax...."

5
User 12/07/2021

We had a great stay at this hotel. Room was nice and big and very well maintained and updated Breakfast was very good. Nice daily theme and variety depending on your mood. Nice to see a clean hot breakfast that was still available at 10am.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear 181gaylonb, Thank you so much for the perfect scores and kind words. I'm glad you enjoyed your stay and our hotel's amenities. We really appreciated having you stay with us! We hope to see and serve you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great hotel"

5
lizt331, Walla Walla, Washington 01/07/2021

Friendly fast check in, friendly, assisted with getting my stay credited to my account, room was like brand new, very clean, air conditioner worked very well, was 112 outside! Breakfast was delish, vanilla creamer for coffee was nice touch.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear lizt331, Thank you so much for the perfect scores and kind words about our property. We loved having you stay with us! I'm glad you enjoyed your stay. We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Cofax"

4
User 13/06/2021

Other then charging me 9 dollars more the second night when told it was the same for both nights i enjoyed my stay. The pricing was hight to begin with at 195 dollars a night then giving me a bump of 9 dollors the second day.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear pccjimmccown, Thank you very much for staying with us. We really appreciate your business! Hopefully, I can clear up any confusion... Our rates vary daily, based upon the demand. This is our very busiest time of the year, with many nights being sold out. As such, our prices are higher. I looked at your reservation, and yes, there was a $9 difference the 2nd night, because of the demand. The registration sheet you signed at check-in disclosed all the applicable room fees for each night. It even indicated the average daily rate, which is the $195 you referenced. All that being said, you actually paid in the $170s, because of your discount. I'm glad you enjoyed your stay otherwise. We hope to see and serve you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Modern, clean, friendly staff - Stay here!"

4
Scott F, Portland, Oregon 03/06/2021

I spent a couple of nights here and the hotel is really nice. The staff were nice and friendly, the rooms modern and clean, very comfortable beds, internet, and right on the main drag (for Colfax). They offered a hot breakfast for free but I was up and out before they started serving (6AM). The only reason I dinged them one star is this: Their room doors automatically shut when someone enters or leaves and they slam really loud. This happens all day and night. A simple fix for them-hope they consider. Overall, a great hotel and a good price.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Scott, Thank you very much for staying with us. We loved having you as a guest! I really appreciate the great score, and honest feedback. Please come again. We love being the "epicenter of photography on the Palouse"! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Only game in town..."

3
PhotoInge, North Bend, Washington 01/06/2021

The only hotel in the Colfax / Steptoe Butte area, with Pullman being the other option. Price is very high for what you are getting (in my case $184 per night!!!!), I assume due to no competition. Room was ok, standard hotel room. Breakfast was take out processed junk food (reheated fried potatoes, sausage, biscuit, gravy), and no options with any nutritional value beyond fat, starch, and salt. Colfax basically has no restaurants so we purchased food at the local grocery store instead. But we were there photography so it was ok to suffer through it and get some good images :-)

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Photolnge, I'm sorry you didn't enjoy your stay. We do really appreciate your business. We love being the "epicenter of photography on the Palouse"! The gorgeous scenery is why thousands of people, like yourself and others from all over the world, flock to the Palouse to capture its beauty. As such, this is our peak season, and our prices reflect that demand. We are constantly monitoring our prices and offering vs. other hotels in the area. There are several good options; some cheaper, some more expensive. We just happen to be best-positioned for photographers visiting the area. I'm sorry you didn't like our full hot breakfast. Even with the current restrictions/modifications due to COVID, most people really love it. There are several options, from hot to cold, fresh fruits, granola bars, oatmeal, cereal, yogurt, etc. The menu also rotates daily. There are certain trade-offs when you come to a remote, rural location like Colfax for landscape photography. We are a small town. As such, there are limited offerings of restaurants and stores. Again, you can be close to the beauty, or you can be in the city. Most visitors love the small-town, family-friendly disposition Colfax provides. I hope you'll give us and the area another chance in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to stay"

5
achrist2021, Federal Way, Washington 13/05/2021

My family and I stayed here a couple nights, and everyone there were very nice and accommodating. They had coffee available in the lobby and breakfast to go, which is always great! I noticed things there I haven't seen other hotels provide, like q-tips, shower cap and a little sewing kit. The pool area was clean and only one family at a time could go in the pool which was nice. It was a little drive to Pullman if you have to drive back and forth, but not that bad. Don't recommend the drive at night though, it's very dark out there.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear achrist2021, Thank you very much for staying with us! I'm glad you and your family enjoyed your time here. Thanks for the perfect score and compliments about our staff and amenities. We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place!"

5
User 02/05/2021

Facility is cleaner than clean! Staff is polite and friendly. Quiet. Beds great! Would stay again. Grocery across street. Gas stations near by. Clean clean clean. Lovely place. Lobby fireplace! Price more reasonable than Pullman or Clarkston. Great value.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear dld0dge, We really appreciate you choosing to stay with us! I am so happy you enjoyed your stay, our amenities, and felt you got a great value for your hard-earned money. We pride ourselves on two things: cleanliness and friendliness. It sounds like we hit the nail on the head. Please do come again. We look forward to seeing and serving you in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent experience"

5
Ahandley0428, Clinton, Washington 30/04/2021

Excellent customer service. Friendly staff. Beautiful room. Swimming pool, laundry facilities, fitness room. Next to the River. Quiet, close to amenities. Was given an upgrade which was very kind. Becky has top notch customer service skills. All the employees I interacted with were fantastic.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear andreahl2675IP, Thank you so much for the very kind words and perfect scores in your review. We really appreciated having you stay with us! You're right, Becky is great at serving our guests. I'm glad you enjoyed your stay and hope you'll return. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Small Town Jewel"

5
User 24/04/2021

This location was a very pleasant surprise. The friendly and helpful staff accompanied by the very immaculate rooms and amenities has now made this a new favorite stop, not only for business but as a getaway for weekend trips and sightseeing around the Palouse area.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear RedCastle33, Well, thank you very much for the very kind words. We're glad you found us! We do love our location in the heart of the gorgeous Palouse. We hope to see and serve you again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Worst run hotel in the state!!!"

1
User 04/03/2021

Unfortunately, the days of this hotel being a fantastic hotel are over. The old managers, Crystal and Brian, left quite a while ago and the owner of this hotel put an absolute idiot named LaDina in charge. She has the IQ of a donut and upset so many of my clients, as I have run groups there for years, and have never had a problem until she became the manager. And the group manager named Caleb, is the worst person I've ever had to deal with in all the years that I've run travel workshops. I told the owner about all of this, and he could care less. It's a shame because this hotel was a fantastic hotel until these two started running it and ruining it. I will never stay there again.... never recommended anybody to stay there and I feel sorry for the staff that has to put up with them. Many members of the staff told me themselves how terrible it is now, with these two people running things. and of course, the owner could care less. The town of Pullman has so many great hotels and that is where everyone coming to the Palouse should stay. This best Western Plus in Colfax is in the toilet now which is such a shame.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
As the owner of this property since 2007, I care deeply about its performance and the maintenance of its good name. While certainly not perfect, the hotel and its staff have a proven track record of years of high-quality service, and the property continues to receive many outstanding customer satisfaction scores. I have personally investigated this situation and have learned that your interactions with my staff through the years had become so unprofessional that they were detrimental to the experience of both my staff and other guests. It appears the best solution is for you to stay elsewhere when you return to the area. The town of Pullman does have many great hotels, and I trust one will accommodate you to your satisfaction. Sincerely, Thomas G Denlea Managing Member Colfax Lodging Group LLC

"Above And Beyond"

5
User 04/03/2021

From the first time I phoned to inquire, I was pleased with the Wheatland Inn. Stephanie was the first staff member I spoke with and she was on top of all my inquiries. Honestly, we have not ever seen such an incredible staff, all working together, in sync, during a national pandemic. This place is exceptionally clean and the staff are devoted to the guests.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear stacypH497BF, Thank you so very much for those kind words! We really appreciated having you stay with us. It means a lot that we exceeded your expectations, especially in cleanliness & friendliness, two areas in which we pride ourselves. We hope to see and serve you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very Impressed"

5
User 22/01/2021

Friendly, professional, clean! We have stayed in a lot of hotels in that area and this is by far one of the best, we were very happy and will return. Every detail was in order. Beds were comfortable, furniture was comfortable

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear dianachatelain, Thank you very much for the kind words in you review, as well as the perfect score. We really appreciated having you stay with us! I'm glad you found our accommodations so comfortable & clean and our staff professional. That's exactly what we aim to provide each guest: cleanliness and friendliness. Please do come again. We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Little bit pricey but mostly worth it"

5
WereMilf, Coeur d'Alene, Idaho 09/12/2020

The place is usually quiet and clean. The walls are thin, so noisy folks will be heard. It's also let friendly, so if you have allergies, this might not be the place for you. Breakfast is good. All equipment works great and rooms are clean.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear WereMilf, Thank you for staying with us. We really appreciate your business! We also love the perfect score. Yes, we are a pet-friendly hotel (dogs only). We love having our canine guests. Rest assured each room which has a dog in it is deep-cleaned immediately following. I'm glad you enjoyed the rest of your stay. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Pleasantly surprised"

5
CloquetPoikka, Gladstone, Oregon 24/11/2020

I travel for business quite a bit, and find that small towns usually have pretty basic lodging options. While doing business in Colfax, WA (pop. 2,000) I opted to stay at the BW Wheatland Inn, and was pleasantly surprised. This was my first time staying in the area, and at this hotel. The facility was clean and modern, with a warm décor. The staff was friendly, helpful, and kind. They had the pool and hot tub open, as well as their fitness room. Breakfast was brownbag to-go due to COVID. They gave me a form to fill out the night before, and got a generous breakfast burrito, a muffin, mandarin oranges, orange juice, coffee, and a breakfast bar all ready for me in the morning. The room was very clean and comfortable. The bathroom had a very nice granite countertop, and the shower was robust. The décor was warm and pleasant, and a comfortable desk/workspace. But the coup de taut for me was... the Internet! I have stayed at Hilton and Marriott hotels in large metropolitan areas with absolutely horrid internet. One place offered upgrade speeds for $7/night to get 5MB. What an upgrade :∙| I measured 100Mb downloads here at BW Wheatland Inn, which made my work time in my room very pleasant and productive. I will always stay here when traveling through the Colfax/Pullman/Moscow area. The Best Western Wheatland Inn hit all of my checkboxes that I look for, and look forward to my next trip through town.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
CloquetPoikka, Wow, what a thorough review! We really appreciate you choosing to stay with us while in the area on business. I'm glad we exceeded your expectations. That is our objective with each guest. Please do come again. We look forward to serving you next time. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Really feels like home comfortable overall excellent experience this one specific staff member that is great"

5
804bossmama, Colfax, Washington 10/11/2020

When I get here it's Express check in they know my she knows my breakfast order she knows that I'm going to check into the pool she knows my children my children go up and greet her she has a cookies snacks for them the coffee is always hot the greeting is just so warm I really truly feel like home I feel welcomed

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear 804bossmama, Thank you so much for your kind words. We really appreciated having you stay with us again! I'm glad you feel so much like you're home here. That's our exact intent. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Surgery"

5
User 01/11/2020

Asked for 1st floor/ given. Really enjoyed boxed breakfast!. Close to car .Restfull, Did lots of business while in town. Husband who had surgery got the rest he needed while I ran around town. Will use this Best Western again!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear kclinesmith3, Thank you so much for your recent stay. I hope things went well with your husband's surgery. We really appreciate your business! I'm glad you enjoyed your stay and the breakfast. Please do come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Above and beyond"

5
User 26/10/2020

Fantastic place and excellent value for the dollar. Everything was there as advertised. Staff went above and beyond expectations. Quick hassle free check in and check out. Breakfast was ready to go as promised at selected time which was imperitive as we had to be at our ultimate destination at a specified time.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear rockola63, Wow! Thank you for the very thorough and kind words in your review, as well as the perfect score. We really appreciate your business. We try our best to be the best bang-for-the-buck on the Palouse. Our two primary pillars of service are: Cleanliness & Friendliness. It sounds like we hit the mark in serving you. Thank you for that feedback. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Friendly accommodations in a small town"

5
Alice A, Pacific Grove, United States 22/10/2020

We have been stopping at the Wheatland for over 15 years. The staff is friendly, helpful and efficient. The rooms are good size and always clean. The grab and go breakfast is very good and has variety. There are still cookies in the evening( wrapped). The Inn is convenient to the colleges in Pullman and Moscow, but in a quieter setting

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Alice, Wow... we sure love our return guests like you. Thank you so much for the perfect score and kind words. We're always happy to see you. Please come again, and again, and again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to stay!"

5
User 21/10/2020

Not only is this hotel delightful, the staff is wonderful. I stayed here with my dog for one night, and without for 2 others while he was at WSU's teaching vet hospital for surgery. The staff were great, the room was fantastic, and the dog walking area was perfect. This was a lovely place to stay, and I've already put in a reservation for my next trip out with the dog for the WSU teaching vet hospital. Rita who checked me in was particularly helpful!!!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear carrit12, Thanks very much for your stay and kind words about our staff and amenities. I hope things get better with your dog. We look forward to serving you the next time you're here. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Peaceful Sleep"

5
176ssmith, Marysville, Washington 19/10/2020

After a 5 hour drive to visit our family, it was nice to see the Wheatland Inn sign. We have stay there many times through the years. My mom is 93, she lives with my sister. Every visit is special! Wheatland is what we need because our family has grown beyond staying at my sisters house.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear 176ssmith, Thank you very much for your return visit. We are always glad to have you stay while visiting your family. We're honored to continually serve you. See you all next time! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Fine Hotel at the right location to visit the Palouse Region"

5
richmn1, Naples, Florida 20/09/2020

My wife and I stayed here three nights during a photography trip we made to tour this wonderful farming region. The hotel personnel were all courteous and informative during our stay. Each evening we signed up as to what we wanted in our grab and go bag they had for us in the morning. It changed each day. We would get the bag and take it up to our room for breakfast during the pandemic. Very nice. Our room was nice and roomy and the bathroom worked just fine. No complaints here. If we ever return, we will definitely stay here. It has obviously been here for awhile but the management has kept it up well.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear richmn1, I'm so glad you enjoyed your recent stay with us, while "shooting" the gorgeous Palouse. We really appreciate your business, as well as the kind words! Your input is very thorough and valuable to our success. We look forward to serving you upon your return. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Beautiful Colfax, WA and the Palouse Scenic Byway!"

5
pamatej, Bothell, Washington 05/08/2020

Very charming, comfortable, and clean hotel accommodations. Colfax is a very small town! A gem amongst the golden wheat fields of the Palouse! Very central and convenient to many areas of interest! Steptoe Butte State Park, WSU in Pullman, and the Palouse Falls State park. A Photographer's dream area! Staff was very friendly and the hotel was top notch in cleanliness and amenities. Very comfortable stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear pamatej, Thank you so very much for your kind words about your experience with us. We really appreciate you staying! Yes, we are very thankful to be located in such a gorgeous area of the world. We are the "epicenter of photography on the Palouse", and we love it! Thanks for you comments about our great staff and amenities. Please do come again. We look forward to serving you in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"excellent hotel"

5
User 26/07/2020

We would highly recommend this hotel. The staff and facilities were excellent. The hotel is clean and well kept up. The pool area was clean and neat. All of the staff were friendly and went out of their way to accomadate what ever you needed.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear noreendana, Thank you for the perfect score and kind words about our hotel and staff. Cleanliness & friendliness... that's exactly what we aim to provide each guest. I'm glad we hit the mark. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"It was impressing"

5
User 24/07/2020

I just wanted to thank the staff of this hotel. They are like a family and go far and beyond to make you feel at home. Especially now with all these new rules. What's a hotel? It is just a box on the ground, but these wonderful people made such a difference in my experience. We stay a lot in hotel around the state and i thought they would be all the same. Yet this one have become my favorite from now on. Thank you for everything!!!

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear M1429TF, Wow! Your words are so kind, and mean a great deal to us. Thank you for staying with us. We do our best to serve each guest, and treat them like family, as you mentioned. Thanks for your feedback. We look forward to your next trip. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful Experience"

5
Adventurer4fun, Nashville, Tennessee 11/07/2020

We had a fantastic stay at the Best Western Wheatland Inn. The staff were wonderful and made us feel that we at our home away from home. We had a king size bed and the room was spacious with a nice mini-refrigerator and micro wave. The room was very clean and the house keeping staff were a blessing to deal with. Rita at the front desk made our stay even better. She was very friendly and super knowledgeable of the area. I can't say enough how impressed we were with this facility. We will stay there again if we are in the area and they have rooms available.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear Adventurer4fun, Wow! Thank you so much for the thorough, glowing review of your time with us. We really appreciate your business! I'm really glad you felt like we were your home-away-from-home. That's exactly what we try to provide our guests. Thanks, also, for the kind words about our staff. They really are terrific. Please do come again. We'd be happy to serve you in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A lovely place within the Palouse"

4
AprilW767, Salt Lake City, Utah 09/07/2020

The Best Western Wheatland Inn in Colfax, Washington is a lovely place to lay your head. The hotel is well-kept. The rooms are in good repair. The beds are comfortable. Breakfast was impacted by COVID-19 but they still tried to supply a breakfast. The front desk was kind. It was a lovely one night stay.

Caleb Cox, Sales at Best Western Wheatland Inn, responded to this review
Dear April, We really appreciate your business, as well as your kind words in your review. I'm glad you enjoyed your stay. Please come back again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent location. Friendly staff."

4
softballcoach1000, Apopka, Florida 02/07/2020

Great central location for photography of the Plouse. Friendly helpful staff at front desk. Bag breakfast due to covid-19 was just OK, not great. Did not use maid service as a precaution due to covid-19. Overall very good. Not to many options in this area. One night could hear rude neighbor thru the walls.

General Manager, General Manager at Best Western Wheatland Inn, responded to this review
Dear softballcoach1000, Thank you for staying with us. We really appreciate your business, especially amidst the current goings-on in the world! I'm glad you enjoyed your stay. Most of our guest have enjoyed our "modified hot breakfast", but we understand it is different. We hope to see and serve you and your team again soon. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel for Exploring the Palouse"

5
hotelreviewer333, Beaverton, Oregon 17/06/2020

I'm yet another photographer who had an excellent experience at the BW Wheatland. I usually stay in Pullman for these trips, but from now on this is the place for me. Check-in was smooth and the very friendly young lady behind the counter was so helpful with information about the area and the hotel. Everything was functioning as normal save for the breakfast which was acquired by filling out a sheet and picking it up at the appointed time the next morning. I found this hotel extremely clean, decorated well, comfortable and very quiet. I requested and was given a top (2nd floor) room facing the back away from 195 and it was peaceful. The railroad tracks out back had no trains. Rosauer's market across the street is huge and has everything you could want, and 165 Brew is a great drive-through coffee place in downtown Colfax. Overall it really felt like a friendly place I could call home as I kept my crazy hours shooting pictures of this beautiful part of inland Northwest and I give it my highest recommendation to any prospective traveler here. I will most definitely be back.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear hotelreviewer333, Wow! Your review of your recent stay with us is very thorough and kind. We really appreciate your business! I'm so glad you had the exact type of experience we aim to provide each of our guests. Please do come again, and shoot the Palouse during one of the other seasons. Trust me, it is fantastic year-round. You get a different canvas of colors, different sunsets, etc. We love serving our photographers from all over the world. It's our biggest business! Until next time, take care! Caleb A. Cox Director of Sales & Marketing

"Nice central hotel"

4
traveling_with_kathy, Lake Stevens, Washington 19/05/2020

Spent a weekend taking pictures throughout the Palouse. Colfax is a perfectly centralized hotel. The front desk and housekeeping staff were all really friendly. I was traveling with my pug and she got some loving from the staff! My room was large with a fridge and microwave. Bathroom was a good size with a tub/shower combo. Everything was clean. With COVID-19 the hotel provided a bagged breakfast. I was traveling solo and found this hotel safe which is always my top priority. There's a grocery store with a deli and bakery right across the street which was handy to get picnic goods. Next time I'm in the area I will book at the Nest Western Wheatland Inn.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Hi Kathy! Thank you very much for the kind words in your review. We loved having you stay with us while shooting the area. We really appreciate your business! Thanks for letting folks know about our great staff and amenities. We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Perfect Stay Near WSU"

5
heidiwilder, Shoreline, Washington 19/03/2020

The Wheatland Inn is about 20 min from WSU and the perfect combination of proximity, comfortable amenities and an affordable value. The staff are pleasant and the rooms have comfortable beds, a small refrigerator, microwave, coffee maker, tv, free WiFi, strong running water, a community pool and is just an all-around nice place to rest overnight before picking up your student the next day.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear heidiwilder, We so appreciate you staying with us. Your review is thorough, and your words about our amenities and staff are very kind. We love being so close to WSU, but still away from the often chaotic busy-ness of a campus town. Please do come again. Hopefully, all this current panic/hysteria will soon be done. We look forward to serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent rooms, beds, showerhead, decor in rooms"

5
Aiden5108, Pasco, Washington 11/02/2020

This was overall a great hotel. The beds were comfortable, the showers were great which is unusual for a hotel, and the location in the small town it's in was easy to access and right across the street from a grocery store and close to restaurants and gas and highways to other places. The only issue we had was there were Christian Bible verses as artwork in the hotel, and we aren't Christian, and not everyone is. I didn't think that was appropriate for the public at large.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Aiden5108, Thank you very much for the perfect score and kind words in your review. We really appreciate the feedback, as well as your business! I'm glad you enjoyed the décor and amenities of our newly remodeled rooms. We love being a good, quality hotel in Colfax. We're here to serve folks for whatever reason brings them to us. Regarding the prayer note in the room: I understand your viewpoint. The owner is a Christian, and simply wishes to convey a message of welcome and blessing during guests' time with us. We hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful stay!"

5
slfandslf, Spokane, Washington 14/01/2020

SOOO incredibly helpful! I had to check-in early due to a snowstorm and they were so pleasant, helpful, and considerate of my sleep needs (I was in between two night shifts). I cannot thank them enough for the kind treatment. The hotel was clean, spacious, and comfortable. Breakfast was delicious, WiFi was excellent. It was a great stay and I'd be glad to stay again!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear slfandslf, Wow! I'm so glad you had such a great experience with us. We really try hard to best serve our guests. Thank you for staying with us! First, I'm just glad we were here for you while traveling through the inclement weather. Thanks for the feedback about our breakfast, amenities, and staff. It is much-appreciated. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Pleasant staff, good value!"

5
campbellcon55, Olympia, Washington 12/01/2020

We tend to stay at the Wheatland Inn when travelling to see our daughter who attends WSU in Pullman. We like the quietness of the location, pleasant staff, great amenities and that pets are all allowed with a great "pet space" in the back of the hotel.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear campbellcon55, We really appreciate you staying with us while visiting your daughter! We love being so close to WSU, yet away from the craziness of the campus. People, like yourself, love the peace and quiet of our hotel for that very reason. Thank you for the kind words about our great staff and amenities. We hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"not what i expected rude staff"

2
amycalkinsbestwe2019, Moses Lake, Washington 04/11/2019

when i booked with the 1-800 # i was told the pool was 24hrs..when we arrived the front desk lady said it closed at 10. that gave us 20mins. I would not have stayed there if i had known that. at check in the clerk was NOT friendly AT ALL. she slapped the paper on the counter didn't even tell me what i was signing for. as a matter of fact didn't even greet me. i asked her out of curiosity to know if she even knew. she pretty much tossed the keys on the counter. didnt direct me where to go or park. i had to ask. i work at a hotel desk and know the ropes. might want to train her a little more kn customer service! however the check out lady was extremely friendly and smiley. she loaned me her own phone charger and i really appreciated that by the way. breakfast wasn't very good. might be because we hit it towards the end. the place seemed cleaned.. but a little out dated.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear amycalkinsbestwe2019, I'm sorry that you feel you were treated rudely. We reviewed the video of your check-in, especially since this is completely out-of-character for this attendant. Upon review, your allegations are unfounded. She politely slid the registration sheet to you, and instructed you where and what to sign. Regarding the pool hours: I'm not sure with whom you spoke, but it wasn't anyone here. Our fitness center is open 24 hours a day. Perhaps, they saw that, and misquoted it to you as the pool hours. Regarding the breakfast: I'm sorry you did not enjoy the full, hot breakfast. There is a wide selection of options of food, and we receive high marks from our guests about breakfast. Regarding the hotel's appearance: I'm glad you found our property to be clean. We have a great housekeeping staff, which prides itself on the cleanliness we offer our guests. Unfortunately, when you said it seems “a little outdated”, I'm not sure to what you're referencing. We just completed a top-to-bottom remodel of our hotel earlier this year. Most of our guests love the new look and updates. I know there were several people in line to check in when you did, which made the process a bit longer, but the video does not support your claims against one of our very best front desk attendants. Respectfully, Caleb A. Cox Director of Sales & Marketing

"Beautiful updated hotel that was so accomadating"

5
GailV178, Yakima, Washington 18/10/2019

I love the new updates to this hotel. They have always been such a gracious and warm place to stay, but with the updates, they in my mind rise to an exceptional property for my needs. Their breakfast goes far beyond a standard hotel and their staff were always anticipating my needs and the needs of the guests around me. Best Value and Comfort level by far for a stay in the Colfax/Pullman area. Will always make this my #1 stop

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Gail, Thank you so much for the gracious words and perfect score in your review. We really appreciated having you stay with us! I'm glad you enjoyed the updates, as well as the staff and amenities. Please come again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Paloose Pleasant"

5
kathyesl2019, Kent, Washington 15/10/2019

The room was spacious with a helpful staff to tell us about possible restaurants in the area. I was impressed that less paper was used and wasted with the breakfast food. As I remember, the sound of the heater was a bit noisy when trying to sleep. Other than that, everything was fine.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Kathyesl2019, Thank you very much for staying with us. We really appreciate your review and the kind words about our staff and property. I'm glad you enjoyed your time on the Palouse. Thanks for the comments about the breakfast, as well as your room. We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful Stay"

5
User 12/10/2019

Our family came to Colfax for my brothers wedding and stayed at this hotel. The staff was friendly and helpful. The room was clean. I was very impressed at the cleanliness of this hotel. If I ever came crack to Colfax I would stay here again.

"Clean and comfortable, great staff and good breakfast"

4
photobug429, Kensington, Maryland 20/09/2019

This was convenient for seeing the nearby Palouse area. Reception was helpful and we were able to get an extra night due to circumstances. Room was comfortable and nicely arranged. Fresh oatmeal was available each morning and blueberries to go with it. Coffee and tea were available in the lobby all day. They recommended a new restaurant across the street which was convenient. There was also a grocery store nearby. Nice location and good parking.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear photobug429, We really appreciate you staying with us while photographing the gorgeous Palouse. Your words are very thorough and kind. We hope you'll come back again. The Palouse is beautiful in all four seasons. You should see it in the winter! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very Nice"

4
camslady, Urbana, United States 03/09/2019

Met all my expectations, very clean and comfortable. Staff very nice and helpful. I enjoyed my time there. Bed was very comfortable. Breakfast was good. I would stay there again if I am in that area. Yeah!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear camslady, We sincerely appreciate your recent stay. Thank you for the great score and kind words in your review. I'm glad you enjoyed the property, staff, and amenities. Please do come again. We look forward to your next visit, and hopefully, we can earn that fifth star! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful place to stay!"

5
User 02/09/2019

This hotel is really excellent. Very clean, great employees, wonderful breakfast. Extremely comfortable . From the management (LaDina and Alison), the front desk (Rita and Stephanie), housekeeping (Becky) and breakfast (Rachel) we were very well taken care of. Thanks to all of them for making our stay so enjoyable. I'm sorry if I left anyone out, these were the names I remember. The property is very attractive and well taken care of.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear PMDH57, We really appreciate your glowing review of your recent stay. Thank you so much! We do have a terrific staff, and they work very hard each day to serve each guest to their best ability. I'm glad you enjoyed your stay, including your room and the full, hot breakfast. Please do come again. We're here for your next stay in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean, Quiet and Friendly"

5
User 22/08/2019

Quiet and cozy environment. The staff were friendly and accommodating to our needs. When i am in Pullman i stay as Best western Wheatland Inn. Hotel is very clean and amenities were great. I enjoyed my stay always.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 587nadia, We always appreciate having you stay with us. Thanks very much for the perfect score and kind words in your review. We look forward to serving you during your next stay. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice stay at BW Wheatland Inn"

5
Hawaii401, Herndon, Virginia 31/07/2019

If you visit the Palouse Hills, the Best Western Wheatland Inn is the place to stay. We spent 2 nights at this comfortable hotel. The room was very clean with a small refrigerator and microwave. Staffs were very friendly and helpful. Breakfast was fine. There is a grocery store across the street from the hotel. This is a plus for photographers, since all restaurants close at 9 PM.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Hawaii401, I'm glad you enjoyed your recent stay with us. We really appreciate you choosing us! We love being the "epicenter of Photography on the Palouse". Thank you for the kind comments about our terrific staff. They really do a great job serving our guests. We hope you'll come back to Colfax. You should see the Palouse in the winter or even late fall! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very good hotel in a small town"

5
Gary G, Denver, Colorado 20/07/2019

Went to Colfax so I could "shoot the Palouse". The hotel was ready for us photographers with all the places to go to photograph. Very comfortable hotel with cookies and coffee at 5 PM. A number of restaurants are within walking distance down the street.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Gary, I am really glad you had a good experience during your recent stay while you shot the Palouse. We love being the "epicenter of photography on the Palouse"! As you experienced, we have a knowledgeable, caring staff ready to serve our guests, and hey, you can't go wrong with freshly baked cookies each evening! We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Supports photographers!"

5
OwlYaDoing, Minneapolis, Minnesota 16/07/2019

So I knew the Palouse area in which is hotel is located is popular with photographers (and it's what brought my sister and I here as well), but I didn't realize how popular! The first thing I noticed when I walked in to check in was the giant "Welcome Photographers" sign in the lobby. I thought there was a convention going on but nope - they just like photographers! Upon arrival, I was given a detailed map of Palouse photography locations which immensely helped me in getting some of the shots I wanted in the limited time I had here. I was informed of other places I didn't even know about (and I do my research!) and left the area with awesome photos. Apparently, we visited at low-ish season - the peak season is around May and we were here in July, though I loved the results of my photos as the fields were green, some were being harvested, and the mustard and canola were in full bloom. All of the photos on the walls are from the local area, so you can use it as inspiration. They also have a slide show playing on the TVs at breakfast so you can find inspiration there too. The room was great, we used the laundry facilities (don't overfill the washer, as the water doesn't get too high - but the front desk warned us ahead of time so we didn't waste quarters). Fitness center was adequate and breakfast was your standard hotel fare. Really enjoyed my stay here and felt very welcome!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear OwlYaDoing, Wow! Your review was very thorough, kind, and much-appreciated! Yes, we love being the "epicenter of photography on the Palouse". We're blessed to be located right in the middle of one of the most popular destinations in the world for landscape photography. It sounds like you really got some inspiration from the various photographs we showcase in the property. Thanks for that feedback. That is the intent. The Palouse is gorgeous during all four seasons of the year, and can really show you something special each time. You are correct that May & June are absolutely the busiest times. So, when you come back, make sure you book well in advance. We look forward to your next visit. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great location"

1
User 16/07/2019

Staff was wonderful. Hotel was clean and welcoming. It is close location to everything needed, grocery store, restaurants,, etc. Pool and hot tub were perfect in temperature and minimal chlorine smell!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear tessie2019, Thank you very much for your recent stay with us. I'm glad you enjoyed our hotel, staff, and amenities. Note: I see that you gave us only one star (out of five), but seemed to thoroughly enjoy your stay. Perhaps you meant to give us 5/5. We've had people make that mistake before. If so, we'd really appreciate you adjusting your score. Other than that, we hope to see and serve you again in the future. Take care! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Comfort plus!"

5
whitepenny1, Minneapolis, Minnesota 15/07/2019

The friendly staff, spacious room, hotel design and decor, exercise room & pool, self-service laundry, location and breakfast buffet combined to make this the best place to stay during our six-day visit to Colfax and the Palouse! The staff gave attentive responses to questions about the hotel and city. Our room was spacious with a refrigerator, coffee maker and small dining area, perfect for take out pizza on Sunday when most of the local restaurants are closed. A cafe and supermarket are across the street and excellent coffee houses, restaurants, drug store (with fashionable clothing) and antique/used stores are a short walk away. We easily accessed the highways to the Palouse countryside and nearby towns. Loved staying here!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear whitepenny1, Thank you for the terrific, thorough, review, as well as the perfect score. We appreciate you staying with us for almost a week while photographing the gorgeous Palouse! I'm glad you enjoyed the staff and amenities of our newly remodeled hotel. Thanks for also mentioning several of the business offerings Colfax has. It's a great, small town. We look forward to your next visit to the area. The Palouse is beautiful in all four seasons. So, make sure to try all four! Sincerely, Caleb A. Cox Director of Sales & Marketing

"BEST Day/Stay Ever!"

5
KGB1014, Auburn, Washington 09/07/2019

My wife had surgery today, and we needed a place to recuperate. Rita, the night manager, took it upon herself to make sure that we were super comfortable. After she helped us unload the car, she welcomed us with fresh baked cookies delivered to our door. Unbelievable! The hotel has recently been renovated and is beautiful. I would highly recommend this hotel to my friends and family. Sincerely, Kelly

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Kelly, Thank you so much for your glowing review of your recent stay! I'm really glad we were able to get you a place for you and your wife to rest. Rita is very good at helping guests, especially when she sees a special need like that. Thanks for the kind word of recommendation to your friends and family. Please do come again. We look forward to serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"The Best Best Western"

5
Inspire54126314564, Kenmore, Washington 08/07/2019

The Best Western in Colfax WA is one of the nicest places my wife and I frequent. Warm Cookies every evening are GREAT!! A wonderful atmosphere is always present. After a long drive to the Palouse, we appreciate the friendly greeting special support that photographers to the region may need. When traveling, it's the small things that make an establishment stand out - and this place understands what it takes.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Inspire54126314564, We greatly appreciate your repeat business, as well as the kind words in your review! We love being the "epicenter of photography on the Palouse". More than that, we love being a friendly, clean "home away from home" for travelers of any nature. I'm glad you enjoy the little things we offer our guests. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"One Of The Best"

5
Bruce G, Meadow Vista, California 07/07/2019

I've stayed about 16 nights in Best Western Motels this year out of about 23 motel nights so far. this one is my favorite. One, it's in the Palouse, a really great place for photos. Two, it caters to photographers with early hours for breakfast and printed information on check in. Three, the most complete selection of breakfast items and a rotating variety. Four, a very friendly staff from the manager on down. My stay was a late booking because of unforeseen RV problem. They went out of their way to find me a room. There was a possibility I might have to change rooms mid-stay, but a cancellation occurred & they remembered me and gave me a single room for the whole stay. They were most considerate & pleasant.

"great find while traveling"

5
User 28/06/2019

Very clean, dog friendly and great breakfast. My wife thought the BW on the waffle was for Best Wife so I made a great hit with her. Staff very helpful. Enjoyed strolling around the town. Clean, quiet, and would gladly go back again.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Resort23438172499, I'm really glad you found us while traveling. We loved serving you and your wife. Thank you for the kind words about our helpful staff, as well as the town. Colfax is a great town. The people are friendly. It is quiet and safe, and you can't beat the Palouse region for beauty. We look forward to serving you again on your next visit to the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great central location for the Palouse"

5
berklyn, Brooklyn 18/06/2019

This spot is very convenient to the Palouse sites. Very clean and comfortable room and beds.. Staff was so friendly and most helpful. Had breakfast with great choices available at 5:00 AM to accommodate the photographers. Had laundry facility. There is an indoor pool and hot tub. I was on a photography tour.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear berklyn, Thank you very much for the perfect score in your review. We really appreciate your business! Yes, we love being the "epicenter of photography on the Palouse". We're blessed to live in such a gorgeous region, and we love serving the many photographers we get each year. Your kind words about our staff and facility really mean a great deal. We do hope you'll come back and visit us again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Second stay as outstanding as the first!"

5
JeanneineM, Arlington, Oregon 09/05/2019

The staff is friendly and efficient. The property is well maintained. Rooms are clean and the bed comfy. The breakfast has a good selection of hot and cold items that are kept well stocked and fresh. The staff understands the rewards program and is proactive to ensure your reservations is handled properly and they make you aware of any special offers. I stay at a lot of Best Westerns and this one is my favorite. I will always stay here when in the area.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jeanneine, We really appreciate your kind words about our property and staff! Thanks for staying with us. We've made a lot of upgrades/improvements with our recent top-to-bottom remodel. It really means a great deal to us that of all the Best Westerns in which you've stayed, we're your favorite. We look forward to serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"last room"

5
Tourist35596028276, Edmonds, Washington 15/04/2019

I got the last room that was available so I had no choice to pay the rate they told me, was more than I needed for solo person., its not their fault I waited to long to book but still thought should have gotten the same room as a single person would stay in

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Tourist35596028276, We really appreciate you staying with us. Thank you for the perfect score. I'm glad you were able to get a room during a very busy weekend! Just so you know, our rates do vary by the day, based upon the demand, but we are extremely competitive vs. other hotels in the area. We hope you'll come and stay with us again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great stay"

5
fosketville, Kappeln, Germany 11/04/2019

We can absolutely recommend this hotel. Everybody made us welcome. The rooms are really nice, the breakfast is wonderful and the best we had so far on our trip. There are warm cookies in the lobby and a wide variety of warm drinks such as coffee, tea, hot cider, hot chocolate available 24 hours. We will be back when we are in the area !

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear fosketville, Thank you very much for your terrific review and recommendation. We really appreciated having you stay with us! I'm really glad you enjoyed our newly remodeled hotel, as well as our courteous staff. We love serving our guests, and hope that we can make it a "home away from home" while they travel. Thanks also for the feedback about our full, hot breakfast. We're constantly making improvements to our breakfast offerings. So, it's good to know we're doing things well. Please do come again. We look forward to serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best hotel anywhere!!"

5
kerrybF7413WQ, Kingston, Washington 29/03/2019

One wouldn't particularly think to just “vacation” in Colfax but I would go there just to stay in this hotel !! We have been staying here for many years, but they recently did an incredible remodel and upgrade: top notch! Classy, modern but still extremely comfortable and the fantastic staff and friendliness of the hotel didn't change. Bravo Best Western!! Job well done!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear kerrybF7413WQ, Wow! Thank you so very much for the extremely kind words in your review. It really means a lot to us all that you go out of your way to stay with us. I'm glad you so thoroughly enjoyed all the changes we've made with our recent top-to-bottom remodel/upgrade. We know it's important to stay current with design trends, but still keep our hometown charm. We look forward to serving you again. Thanks for the wonderful recommendation to other travelers. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A good night's stay"

5
Relax44214849748, Quincy, Washington 14/02/2019

I want to start off by saying that my first stay at this location years ago set the stage. I've stayed at many Motels and the Best Western Wheatland Inn has been by far the best for politeness, cleanliness all around service and yes the breakfast. Keep up the good work and I will be seeing you soon for another good night's stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Relax, Wow! Thank you so much for the wonderful comments in your review. We really appreciate your business! It truly means a great deal to us that you had such a wonderful stay, especially with the experiences you've had at numerous other hotels. You hit the nail on the head: cleanliness & friendliness. Those are the two staples we aim to provide each guest. Please do come back. We look forward to serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Friendly, efficient and knowledgeable staff!"

5
JeanneineM, Arlington, Oregon 04/02/2019

This was a very nice hotel. The rooms were clean, decor was pleasing , amenities were nice and the bed was comfy. All of that impressed me as sometimes accommodations aren't so great in a small town. But one thing impressed me even more - the friendly staff that really cared about customer service. Breakfast was fresh and hot and there were many food options. The dining area was clean and well maintained. I had to extend my stay for an extra night and the process was fast and efficient. Then after checking out i found out later that day my work project was extended and I had to check back in - again, a smooth, efficient process. The icing on the cake, they knew their computer system, understood the rewards process, looked up my account and made sure my stay was registered. Both check ins. With different people. They even told me about a recent rewards promotion and could see that I had already registered for it!Very pleased with this stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jeanneine, Thank you very much for the thoughtful, kind words in your review. We really appreciated having you stay with us! I'm very happy that you had such a great experience at the Wheatland Inn. We pride ourselves on cleanliness and friendliness. It sounds like we hit both those marks while serving you. Our staff really is terrific, and they do their best to serve each guest fully. We hope you'll come and stay with us again sometime. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great staff and newly remodeled!"

5
justindR920OD, Grandview, Washington 10/01/2019

I recently had a meeting in Colfax and ended up staying at the Wheatland Inn. The check-in clerk was friendly and informative, and the newly remodeled rooms were absolutely gorgeous! Loved how the hotel used elements of the surrounding area in the design. The complimentary breakfast had tons of options (even some that were gluten free!) and provided an excellent start to my day. I highly recommend you stay at this hotel if you are in the Pullman area!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear justindR920OD, Wow! Thanks so much for your glowing review. We really appreciated having you stay with us. Thank you for the comments about our recent/current remodel. We love having a hotel themed after the gorgeous Palouse region. Our recent upgrades are just another way we can stay on top in serving our customers. We really appreciate the feedback about our full, hot breakfast as well. We've been making continual improvements to our breakfast offerings, after listening to guest feedback. Thank you again for your stay and your terrific recommendation to other area travelers. We look forward to serving you again in the future! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Gggrrr"

3
User 09/01/2019

Hotels do silly things and I will keep a mental note. Only franchise in town so options are few. Clean, well done -- I'm just a sore loser. On the plus side I love the subtle Bible based hospitality presented to guests.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear whattaburger_5, Thank you very much for choosing to stay with us. We really appreciate your business! First, thanks for the kind note about our very clean hotel, as well as the hospitality we provide. Cleanliness and friendliness are our two pillars. Second, I'm a bit confused, as it sounds as though you enjoyed your stay, but are frustrated with our small town's limited options; thus, the 3-star score? I just wish we could've earned those last two marks. Regardless, we appreciate you choosing us, and hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean quiet comfortable"

3
cheap_trav_gal, Oregon 29/10/2018

Newer Best Western prooerty with amenities and facilities you would expect. Clean, comfortable and quiet rooms. Small pool and fitness center. Solid hot breakfast choices. Easy to find but on the edge of town. One downside, no restaurant nearby.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear cheap_trav_gal, Thank you very much for staying with us. We really appreciate your business! Your feedback is vital, as we strive to provide the best value for our guests. I'm glad you enjoyed our clean facility and the full, hot breakfast. As to your comment about restaurants... yes, Colfax is a small town, but there is still a number of good options for folks. There's one directly across the street, some fast food places immediately to the north, and about four or five from which you can choose in the middle of town. We hope you'll come and stay with us again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Business Trip in the Spokane area"

5
User 23/10/2018

The quality of service and the property itself are more than worth the price paid. From the GM, front desk, breakfast attendant to the maintenance dept., all were very service oriented towards excellence. Definitely a hidden gem on the Palouse whether going to Pullman or Spokane, great stop!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Gail, Wow! Thanks so much for the glowing review of your stay. We really appreciated having you! Your words about all of our staff and facility are supremely kind. I hope you'll come and stay with us again. We look forward to serving you in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean and Comfy"

5
AandJ98, Salt Lake City, Utah 09/10/2018

Was attending a football game at WSU and needed a room. Everywhere near Pullman sells out months ahead of time and I lucked into a room here. Glad I did. The place is clean, the rooms are on the large side, the beds are comfortable, the amenities (vending machines and ice) are well maintained and full, the included breakfast was more than adequate and the staff was friendly and helpful. So, yes, this a great place to stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear AandJ98, Thanks so much for the perfect score and kind words in your review. We really appreciated having you stay with us during the recent home football game weekend. Yes, you got lucky because we often sell out for events months in advance, too. We just happened to have a room come available for you. I'm glad you enjoyed the size and cleanliness of the room. Our staff is terrific at two primary things: cleanliness and friendliness. Thanks for your feedback on our full, hot breakfast as well. We really appreciate your recommendation to other travelers. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great stay"

5
User 01/10/2018

The staff was very helpful and friendly. The rooms and facilities were clean and well kept.The parking lot and lawn were well managed and clean. Good coffee and cookies at night. Had a great stay and would highly recommend this hotel to anyone

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear lorenloop3, I'm so happy you had such a great stay. We really appreciate you choosing us! Thanks very much for the perfect score and kind words in your review. You're right, we have a terrific staff, and they serve our guests well. Friendly, helpful, and efficient in keeping our property very clean and presentable. Thanks for the great recommendation to others! Sincerely, Caleb A. Cox Director of Sales & Marketing

"What a pleasant surprise to find such a great place in a small town."

5
rhk2FB, Langley, Canada 31/08/2018

I have literally NO complaints about this place. So clean and everyone is so nice. The breakfast was more than I had expected. Looking forward to staying again next year. Nice to know there is such a great place to stay in Colfax!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear rhk2FB, We really appreciate the kind words and perfect score in your review. Thank you for staying with us! You nailed exactly what we strive to provide: cleanliness and friendliness, and a full, hot breakfast to top it all off! Please do come and stay with us again, anytime. We look forward to serving you in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best Inn"

5
ak66pony, Anchorage, Alaska 26/08/2018

First trip to Colfax and the The Best Western did not disappoint. Well maintained and clean. Friendly staff. Complimentary breakfast was ok. It was easy access for us attending a wedding in Lacrosse. If you are not there in the early evening the parking lot fills up fast.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear ak66pony, We really appreciate you staying with us while attending the wedding! Thank you, also, for the terrific, honest review. "Best Inn" is great. Cleanliness and friendliness is what we strive to provide each guest. It sounds as though we served you well. Thanks again for the feedback. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"I agree with other 5-star reviews!"

5
asiarelated, Seattle, Washington 20/08/2018

Probably the best of the "Best Westerns" I've stayed in, from Wenatchee, WA to San Diego. This was my first stay there. I spent the weekend at this hotel, and it was amazingly pleasant! Very clean and well-appointed room, with a quiet air-conditioner and very comfortable bed. There was a lovely bathroom with the latest toiletries (argon lotion and soap!). The staff was very courteous and helpful, and I, like other reviewers, will now stay here rather than driving on to Pullman. When I pulled my curtains back at 6:30 in the morning I found a doe and her two "teenagers" grazing just 100 feet or so from my window. A wonderful stay!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear asiarelated, I'm so happy you had such a wonderful experience during your recent stay with us. We really appreciate having you! Thank you for the very kind words about our staff and property. Cleanliness and friendliness - the two biggest things we stress at the Wheatland Inn. Thrown in some deer grazing outside your window, and it makes for a great stay on the Palouse. It's why we love having a hotel in the heart of it all! Thanks again. We look forward to serving you again during your next stay. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Happy customer"

4
Michelle-Myre, Bonney Lake, Washington 11/08/2018

Very clean and comfortable room. Check in was fast and easy, had delicious warm cookies on the counter. Clerk was fantastic, wi-if was fast, pool was clean. Was t expecting much since the town is so small, but wound up being pleasantly surprised and so extremely thankful for air conditioning!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Michelle-Myre, I'm very glad to hear you are a "happy customer". We love that. Thank you so much for choosing to stay at our hotel. We really appreciate your business! Your feedback about your stay, from check-in to the room condition to our amenities, is extremely important. I'm glad you enjoyed Colfax as well. It's a great, little town. I also totally agree with your comment about the beauty of air conditioning. You definitely stayed during a scorcher! We hope you'll come back and stay with us again, anytime. We look forward to serving you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best of the Best Westerns!"

5
joe928, Springfield, Oregon 07/08/2018

We stay at Best Westerns whenever we can and usually manage 10-15 nights per year. As we were traveling through this area, we were pleasantly surprised to find a Best Western in Colfax which isn't a very large town. We didn't call ahead. We simply walked up to the front desk where we were warmly greeted by Sarah at the front desk. We had occasion to also talk to the other lady. Both were extremely pleasant, courteous while remaining professional and taking care of business quickly. It isn't often that one is greeted so warmly when checking in. We were given keys to our room and were told about the full breakfast that would be available in the morning. Sarah also made it a point to tell us that if we needed anything at any hour to please let them know as someone would be available all night. The room was great. The bed comfortable with extra pillows. The bathroom was as spacious as one can expect with ample supplies and good towels. Most importantly for us, the internet was very fast. This was important to us as we had been on the road for the previous 4 days in areas where there was no internet or cell service so we had some things to catch up on. The TV seemed to have plenty of channels however we had some other things to do so we didn't watch it. The breakfast was as good as one can expect. I had no problem with it and besides there were plenty of options. I love this hotel and only wish it would be in an area I would frequent more often. Highly recommended!! Five stars and more if I could!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Joe, Wow! What a fantastic review of your recent stay with us. We sincerely appreciate you for staying with us! I'm glad we were there for you. Your words about our staff and hotel are very kind. We do have a terrific, friendly staff to serve our guests. Thank you for the feedback about the comfort of the bed (they're new), as well as the high-speed internet. The entire town of Colfax was recently blessed with lightning-fast, fiber-optic internet service! We do hope to see and serve you both again in the future. All the best in your travels! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent Choice! Very Highly Recommended!"

5
TripmomLedgewood_NJ, Ledgewood, NJ 02/08/2018

I recently spent a night here and was certainly pleased with all aspects of my stay. This property definitely has a very comfortable and homey feeling; I'd recommend it to travelers who happen to be in this scenic part of the state. (While Colfax is a small town, it's only about 15 minutes from the larger communities of Pullman, Washington and Moscow, Idaho.) My room was nicely decorated and well-equipped. (The in-room refrigerator was much larger than those I've experienced in most hotels.) The breakfast contained a good variety of hot and cold items. While there is no restaurant on the immediate premises, there are places to eat within walking distance; additionally, there is a supermarket just across the street. All employees were very friendly and helpful. If I ever find myself in the area again, I'd definitely choose this hotel!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Tripmom, Thank you very much for the glowing review of your recent stay with us. We really appreciate your business! I'm glad you found our hotel to be the comfortable "home away from home" we try to be. We do have a great staff that tries to provide each guest that hometown type of service. Thanks for the great feedback about the amenities of the room. It is very important. We look forward to seeing and serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very friendly staffs"

5
User 21/07/2018

Six of us visited the area to go to Steptoe Butte and Palouse Falls state parks to take pictures. We were not sure how to get there and the staffs kindly explained and used a map to show how to get there. They patiently explained and told us what to be careful of such as deers on the road and snakes. They are great ambassadors to promote the area. The place has a friendly and homely feeling to it. The room is spacious and clean. The wifi is fast and it is a walking distance away from a supermarket and a lot of restaurants. Their hot breakfast has good selections and will keep people fully fed and ready to start the day. Free coffees are provided in the lobby and we met a Korean war veteran that told us they let him come and drink coffee, read newspaper, etc. I am sure a lot of people agree that a business that takes care of the veteran should be commended!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Bob, Your words are very kind, and your business is much appreciated! Thank you for choosing to stay with us. It sounds as though you really had a good time exploring the area. We love being the "epicenter of photography on the Palouse". I'm glad you enjoyed your clean, spacious room and the full, hot breakfast. Free coffee, friendly service, spacious rooms, and beautiful scenery... So much to enjoy! Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"My Palouse Place"

5
tonytriolo, Huntsville, Alabama 11/07/2018

Recently, I stayed for over a week at the Wheatland Inn and would have stayed longer, but they were booked the entire following week. I came to join one of Jack Lien's photo groups in mid-June which is primetime for photographing the Palouse so rooms were at a premium. I could not have picked a better place to stay and it became clear early on why Jack recommended the place (it wasn't just for the cookies). Not only was it clean, quiet, comfortable and convenient, but the room rate was very reasonable especially with the slight discount members of the Jack's photo tour received. The staff were all so friendly. I was always greeted with a hearty “good morning” or “hello” by everyone. Breakfast was excellent, plentiful and always available to accommodate us crazy photographers who sometimes needed to get on the road in the very early hours in order to catch the best light. The Wheatland caters to photographers who come to the Palouse from all over the world. They go out of their way to see that their needs are met, going so far as to provide a packet of maps and other information of some of the most photogenic spots in the Palouse. After a long and exhausting day of shooting, we could at least look forward to the fresh baked cookies available in the lobby to recharge our batteries every afternoon. They even have a monitor set up in the breakfast room which loops past photographers' best images of the Palouse in order to inspire the next group coming through. All in all, it was a great place to stay, and hopefully, I will return one day. I highly recommend the Wheatland Inn in Colfax.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear tonytriolo, We really appreciated having you stay with us, as well as the perfect score in your review! Wow! Those are some very kind words about our hotel and staff. We do love being the "epicenter of photography on the Palouse". I'm glad you got to really experience the area from one of our best, veteran photographer leaders, Jack Lien. He's just fantastic! The main photography season is always busy, but we do love catering to photographers from all around the world. The Palouse is such a gorgeous region to "shoot". Early mornings and late nights are taxing, but as you mentioned, the end results are quite spectacular. We're honored to get to see and share the various works with other travelers. A full, hot breakfast each morning, and freshly baked cookies each evening are just a few of the nice touches we like providing each guest. We hope you'll come back and see the Palouse is some of the other seasons, especially late fall/winter. Thanks again for staying with us. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great spot for a weekend getaway"

5
User 01/07/2018

We've stayed in this hotel the past two years for their Halloween Murder Mystery event and it is a ton of fun and the hotel is a perfect setting, super clean, well maintained in all ways and the staff is super friendly and welcoming. Breakfast is good and the hotel is quiet and comfortable. You really could not ask for a better hotel and Caleb's hospitality with the Murder Mystery event is one of our favorite events of the year.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Shawn, Wow! Thank you so much for the kind words and perfect score in your review. We really appreciate your business! I'm very happy that you were able to join us for Murder Mystery on the Palouse. As you noted, it really is a lot of fun. Your words about our hotel and staff are very kind. Hopefully, you can join us again for another stay, whether for another murder mystery episode or not. Thanks again, Sincerely, Caleb A. Cox Director of Sales & Marketing

"Central Location to See, Experience the Palouse + Nice Accommodations"

5
kaylaartt, Los Angeles, California 27/06/2018

The Wheatland Inn is a good hotel in the heart of the Palouse area of Washington State. The hotel is very clean, nicely appointed, with a large bedroom and a bathroom including a microwave and larger refrigerator. Room amenities included a large desk and sitting chair - perfect for a 5-day stay while visiting and photographing the area. The staff does a great job of keeping the hotel going...great housekeeping, fine breakfast in the morning (but no lattes), free parking. Would be happy to stay with them again. (P.S. The hotel also has an indoor heated pool.)

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear kaylaartt, Thank you for the perfect score and thorough review of your recent stay with us. We really appreciate your business! We love being the "epicenter of photography on the Palouse". Many people, from all over the world, stay with us while photographing this gorgeous region. Thank you, also, for the kind words about our terrific staff. Our two biggest aims are: cleanliness and friendliness. It sounds as though we really achieved that in serving you during your five-day stay. I'm also glad you enjoyed the full, hot breakfast we provide each morning. I hope you'll come again. We look forward to serving you in the future. Please also consider coming during some of the other seasons. The Palouse is beautiful in all four seasons. It'll really give you a well-rounded photographic experience of the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best hotel in the Palouse"

5
Jeff E, Haw River, United States 20/06/2018

We were only able to stay one night because of 2 college graduations going on the same weekend, but we would've loved to stay two. It's the ideal spot for sightseeing in the Palouse. No wonder, most photography workshop leaders choose this hotel for their attendees to stay. The staff understands the needs of the local folks and the desires of photographers who come to view this amazing area. The free breakfast, while nothing spectacular was sufficient. But one can peruse several coffee table books of the area and use them for reference material as they plan their days.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jeff, We really appreciate you choosing to stay with us. Thanks for the perfect score and kind words in your review. We do love being the "epicenter of photography on the Palouse". As you noted, the staff is great about serving each guest. Many people love the full, hot breakfast we provide each morning. We hope you'll come and stay again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Millright"

5
User 13/06/2018

Really like the hotel Rita was totally awesome helped us out immensely! Thank you Rita. Totally like the breakfast they had a great selection for breakfast pillows are the s*** pillows are some of the most comfortable I've ever slept on in my location beds are super comfy rooms are super clean that help is pretty nice around here

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear "Millright", Thanks very much for the perfect score. We really appreciate you choosing to stay with us. Our staff, including Rita, really are terrific. Thank you for the kind words. I'll make sure she knows. I'm really glad you enjoyed the full, hot breakfast, as well as the pillows on the bed. It sounds like you got some good rest. We know how important that is when you're traveling. Clean, comfortable, and friendly... that's what we strive to provide each guest. Glad you enjoyed your stay. I hope you'll come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful stay!"

5
Patti G, Abbotsford, Canada 01/06/2018

Clean quiet hotel very good breakfast including waffles and eggs and very nice staff.Colfax is very convenient for touring the Palouse area which is so beautiful!Make sure you make the trip to Steptoe Butte Amazing!!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Patti, We really appreciate you choosing to stay with us! Thanks very much for the perfect score and kind words in your review. I'm glad you enjoyed our hotel and amenities. We do love being right in the middle of all the beauty of the Palouse region. As you noted, a must-see is the view from atop Steptoe Butte. We hope you'll come and stay again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Back again"

4
Pixelpanderer, Chicago 31/05/2018

This is the second time I have stayed here while photographing in the area. The staff is wonderful, the rooms are clean, the bed comfortable, the bathrooms good and the breakfast was good and well-attended to.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Pixelpanderer, First of all, I love the name! Thank you for staying with us again while shooting the Palouse. We love being the "epicenter of Photography on the Palouse". I'm glad you enjoyed our full, hot breakfast, as well as our clean, comfortable rooms. We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A Happy Little Place"

5
User 18/05/2018

Arrived in the evening and were checked in by Alli. She was top-notch - professional and personable. Great sense of humor. Made sure we had everything we needed. The next morning we have a full breakfast, complete with real plates and flatware! That was a nice touch. Room was very clean, quiet. Free wi-fi. Had everything we needed! At checkout we were greeted again by Alli and the Asst GM LaDina Arneson. Both were courteous, professional and just wonderful people that made you feel welcome and appreciated. Once couldn't ask for a better experience. Seamless. Just super people! Small town, small hotel, but nothing small about how great this place was. Drop by, they will treat you right!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Angie, Wow! What a glowing review. Thank you so much for the kind words and perfect score. We really appreciate your business! I'm glad you had a great experience with the staff and amenities, including the full, hot breakfast and complimentary wi-fi. We really do have a great, courteous staff. As you experienced, Alli & LaDina are fantastic. We love serving each guest as though they are family, giving them that "hometown service with a smile". Thanks for the great recommendation to other travelers. We hope to see and serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"nice room , good breakfast with real plates and stainless flatware"

4
Rust-E-Junque, Hermiston, Oregon 13/05/2018

Was just dead beat when we arrived for some reason , got checked in and room was comfortable & reasonably quiet - A/C had a fan on setting so it covered up the outside noise pretty well - The only problem came when the wife made coffee in the morning , there was a coffee pod in the pot , so the room cleaner didn't clean terribly well...

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Rust-E-Junque, Thanks very much for staying with us. We really appreciate your business! I'm glad you enjoyed the comfort of your room. We know how important comfort is when you're trying to rest & recuperate. Thank you for the important feedback about the coffee maker. We pride ourselves on providing a very clean property. It looks like we dropped the ball in this area. I apologize for this oversight. We've addressed the issue. We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Friendly staff, great price"

5
steelek15, Rainier, Washington 06/05/2018

We attended our grandsons graduation from college along with 5 other family members. The Best Western was a wonderful place to stay near Pullman. The price was half what we would have paid elsewhere. They had a great breakfast, pool and the friendliest staff we have met. Check in was orderly and fast—even though there were many other Cougar families checking in! We will stay here when we visit our youngest grandson who starts at WSU in the fall.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear steelek15, Wow! Thank you very much for the glowing review and kinds words. We really appreciate your business! We do love being close to Pullman, but still far enough away that it's peaceful and quiet during event weekends. I'm really glad you enjoyed the amenities, including the heated, indoor pool, and full, hot breakfast. Friendliness and cleanliness are the two biggest attributes we strive to provide. Event weekends are always a bit hectic, but they're sure fun. Please do come back and stay with us again, anytime. We look forward to serving you again. Go Cougs! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best experience of a Best Western"

5
holtancustoms, Seattle, Washington 03/05/2018

This small hotel in a small town gives small town friendly service as well as being very professional. The room was clean and quiet. The breakfast was hot and there was a nice selection of items. I would stay here again.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear holtancustoms, Thank you very much for staying with us. We really appreciate your business! It's great you had such a good experience that you gave us, not only a perfect score, but some very kind words about our staff and amenities. I'm glad you enjoyed our hometown service and amenities, including the full, hot breakfast. Many guests love that! We do hope to see and serve you again in the future. Thanks again for the great review! Sincerely, Caleb A. Cox Director of Sales & Marketing

"4/13-15 2018 stay"

4
User 18/04/2018

My daughter and Ioved our first night there the front staff lady was so super nice We loved the breakfast, lounges beverage area then came Saturday worker She never greeted us She looked sad At one point we thought she was racist opposite of the Friday night staff

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear ally687, Thank you very much for staying with us. We really appreciate your business! Your feedback about your experience is very important to us. I'm glad you loved the full, hot breakfast, as well as the facilities. I'm sorry you were displeased with one of the staff members on Saturday. I'm sure she was just having an off day. Our guests usually rave about the friendliness of all of our staff members. Nonetheless, you feedback is vital. So, thank you. We hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel and Price!"

5
erikacurtiss2018, Oregon City, Oregon 16/04/2018

My family came here for a family reunion in March and also had to visit WSU for experience weekend. (Easter weekend) Staff was super helpful and always very accommodating and has a pretty good pool for kids. Hotel was going through a remodel in their lobby and have to say no issues. Rooms were also clean and new beds were very comfortable. Our family has stayed here for years and they are just wonderful each time! Not to mention it's not too far from the WSU campus for those weekend visits! Thank you Caleb and staff! Until next time!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Erika, Thanks so very much for the great review and perfect score. We really appreciate your family's repeat business through the years. I'm glad you guys had a good time during the reunion, and got to enjoy the pool and our brand new beds. We look forward to serving your family again in the future! Take care, Caleb A. Cox Director of Sales & Marketing

"Good place to stay when visiting students at WSU"

4
User 12/04/2018

For Dad's Weekend to Mom's Weekend and more... if you need a place when visiting students at Washington State University, stay here. Only 15 minutes to Pullman. Good breakfast items. Quiet location. Loved having a pool and hot tub available. Very friendly staff at front desk.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear ktotten65, Thanks very much for the great score. We really appreciate you staying with us while visiting your student! We do love being so close to WSU, but still just far enough away from the campus life to be able to provide that quiet, comfortable stay during a big, event weekend, like Mom's Weekend. I'm glad you enjoyed the full, hot breakfast, as well as the pool and hot tub. It sure is a nice way to relax while traveling, regardless of the time of year. We hope to see and serve you again in the future. Thanks for recommending us to others. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great stay"

5
User 18/02/2018

My husand and I had a wonderful stay at the Wheatland hotel in Colfax WA.  The staff was very accommodating and professional.  From the monent we checked in to when we checked out.  We normally do not sleep well when we are traveling. It was the best sleep we have had on any trips.  We were told these are brand new beds. The breakfast was good and just not a continental breakfast.  We would stay here again. Thank you for a great stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Cindy, Thank you very much for choosing to stay with us. We really appreciate your business! I love the fact you had such a great experience here at the Wheatland Inn, including a restful sleep. That is so important. I'm glad you enjoyed the new beds, as well as the full, hot breakfast in the morning. I'll pass along your kind words about our staff. They really are great in how they serve each guest. Thanks for the great recommendation. We hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great overnight stay - very clean!"

5
Larry337, Wenatchee, Washington 11/02/2018

They went out of there way with service. They brought the luggage rack to the car, cleared the dirty breakfast dishes as we finished, and continually asked if everything was ok. Everything was very clean and well maintained. Fully recommend Wheatland Inn!!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Larry337, Thank you very much for the perfect score and kind words in your review. We really appreciate your business! It sounds like we did a good job of exceeding your expectations for service. Thank you for that feedback. Cleanliness and friendliness are the two main attributes we push at our hotel. I'm glad you felt so accommodated. Thanks for your glowing recommendation. We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Staying in Colfax"

3
D5294MYkennethl, Eatonville, United States 04/01/2018

The hotel is fine and the staff was very friendly and helpful. My challenge comes in the fact that I paid almost $260.00 for a single room, about $130.00 a night, in little Colfax Washington. The value for the price does not equal out.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear D5294MYkennethl, Thank you very much for your recent stay. We really appreciate your business! First, thanks for the kind remarks about our property and staff. We always aim to serve our guests in a friendly and helpful manner. Second, I'm sorry you felt you didn't receive adequate value for your stay. We keep our rates priced very competitively. In addition, we are also a dog-friendly hotel, but there is an additional cost for each dog, each night. While Colfax is a small, quiet, and safe community, our room rates are based off the amenities and service we provide (e.g., spacious rooms, full, hot breakfast included, heated, indoor pool & spa, complimentary Wi-Fi, 24-hr hot beverage bar, etc.). A great number of our guests find our hotel to be a great "bang-for-the-buck". We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best experience I've had w/ little children in tow"

5
K376WZkenneths, Port Orchard, Washington 24/12/2017

The room was very clean, and the staff were very friendly. We had our 1 and 2 year old children with us and the staff helped us have a great stay. The breakfast was the usual buffet fare, but worked well for us. The staff bussed the tables frequently to ensure that every empty table was clean for rhe next guest coming to dine.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear K376WZkenneths, "Best experience..." Wow, such kind words! Thank you for your stay. We really appreciate your business! We know how difficult traveling with two young children can be. Thanks for the kind words about the helpfulness of the staff. We do aim to make each guest's stay as comfortable as possible. Sometimes, even just a little help with someone in your situation can mean the world. We hope you'll stay with us again in the future. Have a Happy New Year! Sincerely, Caleb A. Cox Director of Sales & Marketing

"A great little motel"

5
177alwinh, Gladstone, United States 23/12/2017

Very clean and well-maintained place to stay. Complimentary breakfast good for it's kind. Conveniently located. Staff very friendly and helpful. Caught them remodeling, and they made sure my room was away from the workspace. I'll be back!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 177alwinh, Thank you very much for the perfect score in your review. We really do appreciate your business! I'm glad you enjoyed our very clean facility and the full, hot breakfast. Our staff does a great job of maintaining and presenting a very clean property for our guests. Even with our remodel, we are still striving to provide as little disruption to the guests as possible. We're looking forward to the beautiful end result. Please do come back and stay with us when it's done! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice Stay"

5
982genep, Grand Coulee, United States 04/12/2017

Our workers were very pleased with your hotel. Breakfast was great and location was also great. This is our floor crew that works at Lower Granite Dam. They will be there again in 4 months and we will book this hotel again. Thanks

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 982genep, Thank you very much for the perfect-scoring review. We really appreciate having you stay with us while working on the dam! Your words about our hotel, and its location, are very kind. It is nice that we're close enough to the river/dam to have crew members stay with us often. A full, hot breakfast is always a good way to start a long day of work, too. We look forward to hosting you and the crew again in the future. Thanks for your repeat business. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Service and value experience"

5
User 01/12/2017

It's rare that I write a review for any product or service. The outcome must be either exceptionally good or horrendously bad. Which outcome did I experience at The Colfax Best Western? Well, it was exceptionally good! I had to leave early By 5:00am, and the young lady working that morning, Melissa, started the breakfast service over an hour early because she heard that a guest had an early exit the next morning. I casually mentioned this when I checked in, expected nothing, but was happily surprised to find out that she was willing to go the extra mile for just one guest. In addition to her excellent service the hotel is a great value, very clean, comfortable and, as previously mentioned, the service is above what you would expect.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jim, Thank you so very much for taking the time to give us your review. We really appreciate your business! We're honored that our service was high enough to meet your stringent standards for an "exceptionally good" comment. As you noted, our staff does an exceptional job of serving our guests. I'll pass along the glowing compliments you have to Melissa specifically. The two main items at which we focus and excel are cleanliness and friendliness. It sounds like you experienced just that. We hope you'll come and stay with us again, the next time you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"noisy"

4
User 28/11/2017

Paper thin walls means that you will hear people talking in all adjacent rooms. Loud TV's late at night. It's like staying in a group Hostel but 10X the price. However, staff is friendly and breakfast is good. The lobby decor is nice.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Q8228BGjohns, First of all, thank you very much for staying with us. We appreciate your business! Second, I'm glad you enjoyed the full, hot breakfast, as well as our friendly staff. They really are wonderful. Lastly, I'm sorry you had some noisy neighbors that kept you up late. It's never fun to lose sleep. We do appreciate you staying with us, and hope you'll give us another chance the next time you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best Place to Stay with a Hometown Feel"

5
User 20/11/2017

The Best Western Wheatland Inn is one of the most comfortable places I have ever stayed. I rarely have reason to stay away from home. However, we have had 2 deaths in our family in the past 17 months. We stayed at the Wheatland Inn on both occasions. As we have family in the Colfax/Garfield area, we will definitely be staying at the Wheatland in the future. Outstanding staff, great rooms, comfortable beds and wonderful breakfast! Love being able to make my own waffles! You can tell that the staff is all about the guest. One of the staff members even made a call to a local store as one of my kids had forgotten their swim trunks. Before we could even start down the hall to our room, a gentleman let us know the name of the store and their hours, stating that he checked and they had what we were looking for. You don't get that kind of courtesy just anywhere.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Shirley, Wow. What a kind and thoughtful review of your stay with us. We so appreciate your business! Your words are very gracious. Yes, we do love serving our guests to the best of our ability. We're by no means perfect, but we strive to provide each guest that hometown feeling and level of service. I'm glad you enjoyed our full, hot breakfast, including the Belgian-style waffles. I'm sorry to hear of the deaths in your family, but thankful you chose to stay with us nonetheless. We look forward to serving you again, hopefully for a better reason. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to stay in the beautiful Palouse."

5
146dannettea, Spokane, Washington 10/11/2017

I stay here several times a year for business purposes. I usually don't choose Best Western because the quality of these hotels vary so dramatically. This one is great! Friendly staff, always clean and quiet. I've never had a bad experience and I'm picky! The only negative is the marginal workout equipment.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 146dannettea, Thank you very much for choosing to stay with us again. We truly appreciate your repeat business! Your recommendation is very kind, especially since you call yourself "picky". Yes, each Best Western is independently owned and operated. It's nice not being so "cookie-cutter". I'm glad you enjoyed our clean & friendly property. Thank you, also, for the feedback about the fitness room equipment. We look forward to serving you during your next visit. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best place to stay in Colfax"

5
I8559CMjamesn, Ellensburg, Washington 02/11/2017

We attended an event at WSU and stayed at the BW Wheatland Inn in Colfax. Very nice place. Great staff!! The room was was very quiet. Breakfast was good. We left an item in the room when we checked out and the staff took care of it right away.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear I8559CMjamesn, Thank you very much for the perfect score and kind words in your review. We really appreciate your business! We do love being so close to WSU without being in the midst of the craziness of campus. Thank you for complimenting our terrific staff. They do love happily serving our guests. I'm glad you enjoyed our full, hot breakfast. As to the item you left behind...you know, it happens quite often. We're happy to send back items which are forgotten. Glad you enjoyed your stay! Please do come again, whether for WSU events or not. Go Cougs! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent Place to Stay"

4
richpetri, Meridian, Idaho 01/11/2017

Not 1 complaint, everything was awesome. Breakfast could be better, but other than that, no complaints.The Room was very clean, beds were very comfortable, internet was excellent with no issues.Price could be lower to attract more people wanting to stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear richpetri, We really appreciate you staying with us. Thanks very much for your input and the great score in your review. I'm glad you enjoyed your room. Thanks for the feedback about our breakfast and prices. As you may know, our prices vary everyday, based upon the demand for rooms. Our full, hot breakfast is often a favorite among our guests. We do appreciate your input though. We hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel"

5
Rodney H, Kent, United States 18/10/2017

Great Stay, Room was excellent, Breakfast was great and wonderful staff. Anytime I needed something, somebody always tried to help me and find where I could get the services I needed. The cookies that were made every night were great also.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Rodney, We really appreciated having you stay with us. Thank you for the perfect score and kind words about our staff and amenities. Your feedback is vital to us. So, it's great to hear that we met your expectations of service. Please do come and stay with us again. We look forward to serving you in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"They love dogs!"

4
joycea928, Lewis County, United States 15/10/2017

We stayed with our two large dogs, a Great Dane and a Golden Retriever. They were very welcoming and all the staff wanted to meet the dogs. They told us about a nearby city park where we could exercise the dogs. The property is clean and well maintained, nothing broken in the room. It's a good place to stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear joycea928, Thanks very much for staying with us recently, and thanks for the great score. We really appreciate the business! Perhaps during your next stay, we can earn a perfect score. Dogs... yes, we love dogs. We're happy to be a dog-friendly property! I'm glad you all enjoyed your stay here in Colfax. Thanks for the compliments about our wonderful staff. We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A very nice stay."

5
Gary C, Seattle, Washington 10/10/2017

We where very supprized with the cleanliness of the hotel and our room. I looked for dirt and dust and could not find any. We booked a suite, that was at the end of the hall. Top floor and no-one on one side. It was quite and large.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Gary, I'm really glad you had "a very nice stay". We really appreciate your business! As you experienced, we pride ourselves on being a very clean property. Our staff does a fantastic job in this regard. It sounds like you enjoyed our spacious, quiet, and well-appointed King suite. We look forward to having you come and stay with us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Warm hospitality in a small town"

5
justindR920OD, Grandview, Washington 09/10/2017

I immensely enjoyed my recent stay at the Wheatland Inn! The staff are friendly and knowledgeable about the local area, the rooms are clean and quiet, and the breakfast is absolutely top notch. I will definitely stay here again next time I am in the area!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Justin, Thank you very much for your succinct, glowing review of your recent stay. We really appreciated having you! We really do have a great staff, as well as a lovely, full, hot breakfast each morning for our guests. Please come back again soon! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Pleasantly surprised"

5
Jcube4, Summerville, South Carolina 09/10/2017

We were in town visiting our daughter and to be honest, when we booked the reservation, our expectations were not very high. We figured that, small town, one Hotel, we can survive for the weekend. As soon as we came through the front door, we were greeted by the friendly staff. It was clean and inviting. My wife and I looked at each other and smiled. Check in was a breeze, and when we got to the room, again we were very pleased with everything. Large updated room, great amenities. If I had to change anything it would be to put up curtains in the dining room. We were swimming in the pool Sunday morning and felt like we were on display for the folks having breakfast. Highly recommended. Thanks for a Great weekend.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jcube4, We really appreciate you choosing to stay with us, and thanks for the perfect score! I'm glad you were pleasantly surprised upon arrival and check-in. We do pride ourselves on having a friendly, serving staff, who go out of their way to make each guest's stay a pleasant one. Thank you for that compliment, as well as the one about our hotel's amenities. Also, I appreciate your recommendation about the curtains. I'll forward that on. Your feedback is very important. Thanks again for choosing the Wheatland Inn. I'm glad you had a great weekend. We look forward to serving you again during your next visit. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean, Comfortable, Great Breakfast"

4
troybrost, Waimea, Hawaii 29/09/2017

For $100 a night, it's hard to beat the Best Western Wheatland Inn. My expectation for $100 includes protein at breakfast; if none I'm not paying over $80. Wheatland Inn offers real eggs and sausage! The entire hotel is well kept and clean with spacious rooms. I do have a complaint, which is not the fault of the hotel. Local workers staying at the hotel fire up their diesel pickups around 5:30am and let them idle for which seams forever. So early mornings can be a bit noisy. Otherwise it's a nice stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear troybrost, Thank you very much for the kind words in your review. We really appreciate your business, as well as the great score! We do aim to provide that great "bang-for-the-buck" to each of our guests. We know that a full, hot breakfast goes a long way toward that. Many people love it! I'm glad you enjoyed our clean, spacious rooms. Our staff does a really great job presenting a very clean property, along with a friendly atmosphere. We hope to serve you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"First Stay in Colfax"

5
677randallw, United States 27/09/2017

Having recently retired, I decided it was time to travel more and indulge in photography. After deciding to roam the Palouse, a friend recommended the Best Western in Colfax. He said it was centrally located and comfortable. All the photographers stay there. Yes, yes they do! I saw a steady stream of cameras coming and going. It is a two story hotel on the north side of town. Easy to see and access. Not a large parking lot but the spaces were larger than I normally see. Fitting my full size pickup into a parking slot was not a problem. I don't use elevators but I don't recall seeing one if that is a concern. The room was large and clean. The first thing I do when getting to my room is to check for bedbugs and the bathroom. Clean! Then I unpack and relax. There is also an adequate amount of power outlets too. Nice when you're charging phones, camera batteries, and iPads. The WiFi had a strong signal and I connected easily. I also wanted to mention that I had a full 5 bar signal from Verizon. At night when everyone was in their rooms, the WiFi tends to slow down. I was able to switch to my Verizon hotspot and continue uploading photos. The bed was clean and comfortable. But then, I just retired from the Army so my standards of where I sleep are pretty low. My room faced the front/road and that might be the only downside. Like all retirees living the life, I enjoyed sitting at the window with a cup of coffee and watching life go by. But there are a lot of large trucks (18 wheelers) passing by. With the window open, it got noisy. With the window closed, you would still hear a low rumble. It really didn't bother me but if you're sensitive to that, ask for a room on the back side. There is a coffee machine in the room with Wolfgang Puck coffee packets. Trust me, the coffee downstairs in the lobby is better. It's worth walking down and filling your travel mug. As for Colfax, a very nice small town. People are very polite and calm. When we approached the intersection to cross the street, traffic came to a screeching halt. While my wife and I were out for a walk, a young teen was riding his bicycle on the sidewalk. As he approached us, he stopped, got off his bicycle, removed his hat, smiled and wished us "good morning". I was shocked! You do not see this in the big city. When we passed, he got back on his bike and rode on. Not kidding, this happened! We only stayed two nights so did not get to try the local restaurants. Surprising, most were closed. Having said that, pass on the taco place directly across the street (ugh!). The market also across the street is surprisingly well stocked and has a decent hot deli. That's where we got our dinner the first night. Finally, from the hotel it's 90 minutes to Palouse Falls and 20 minutes to Steptoe Butte. My wife and I would stay here again. We are already making plans to return in the spring.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 677randallw, Wow...what a thorough and glowing review! We really appreciate the perfect score, as well as your business! Yes, we love being the epicenter of photography on the Palouse! I do appreciate all the thorough feedback in your review. We really look forward to having you back for some more photography. Make sure to take advantage of the lower rates and different scenery during the winter, too. The Palouse is just as beautiful, but takes on a whole different look and feel. Many photographers are starting to really enjoy that. Thanks again, Caleb A. Cox Director of Sales & Marketing

"Coug Weekend"

4
2harborcougs, Gig Harbor, Washington 17/09/2017

Stayed here for two nights. Football weekend. Very clean hotel. Sweet staff. Beds comfortable. Breakfast better than some higher end hotels. Waffles, eggs, cereal, fruit, sausages, juice, toast, bagels, packaged muffins/pastries. We will be back.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 2harborcougs, I'm so glad you enjoyed your stay during a "Coug Weekend". We really appreciate having you! Your review is very gracious and your words very kind. Thank you for noting the cleanliness of our property and friendliness of our staff. Those are the two biggest things we focus on for our guests. Top those off with a delicious, full, hot breakfast, and we hope we've given our guests a real "bang-for-the-buck". I'm also glad you enjoyed the beds. They're brand new! We look forward to having you back for another football weekend, or any time! It was another great win...GO COUGS! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Delightful place to stay"

4
Lisa P, Silverdale, Washington 29/08/2017

This is one of the places I've stayed in numerous times over the last 10 years while visiting my kids at WSU. The hotel rooms, common areas and grounds are always clean. They serve a nice breakfast. They have a good pool and they accept pets. Colfax is a quiet little town and good for walking around.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Lisa, Thank you very much for the great score. We really appreciate your recent stay with us while visiting WSU. Your repeat business over the years means a great deal to us! Your words about our property, staff, and amenities are very kind. I'm so glad you've taken the time to enjoy our fine, little town. We look forward to serving you again, anytime. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A great place to stay"

5
User 23/08/2017

We choose to stay at this hotel over lodging that is an hour closer to our end destination because it is consistently a great place to stay. Staff are always courteous and helpful, the rooms are well appointed and clean. The breakfast is one of the best with a wide selection that is well organized.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear dmtodd, Wow! What a kind, glowing review of your recent stay with us. We really appreciate your repeat business! The fact that you chose to stay with us over other, much closer, hotels means the world to us. Yours is exactly the type of repeat, satisfied guest we hope to earn. Thank you for the kind words about our terrific staff, property, and amenities. I'm glad you enjoyed the full, hot breakfast. It sounds like you really had another great stay, all in all! Please come again, anytime. We look forward to serving you in the future! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean Friendly and comfy"

4
User 19/08/2017

We stayed here for 2 nights when checking my son in at WSU this place is awesome the staff is great. The room was clean and provided all we needed. I will be staying her many more times in the future. Colfax is just about 20 minutes from Washington State University, everyone who works there is a Coug fan so you can go wrong.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Nadine, Thank you very much for staying with us WSU's "Move-in". We know it can be a hectic time, with a lot of choices, so we really appreciate you choosing to stay at the Wheatland Inn! Your gracious words about our staff mean a great deal. They are terrific at serving each guest with friendliness and providing them a very clean place to take a load off during travels. We do love being so close to WSU, but still away from the craziness that can be associated with it. We do hope you'll come back many times over the coming years. We ARE Coug fans, and it's nice to host parents of Cougs, anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Recommend"

4
E2172CGsuzannem, McCall, United States 16/08/2017

Great value with AARP membership, all the amenities you would need, friendly staff, full service breakfast (I made a sausage/egg burrito with salsa), the decor is a bit dated. Highly recommend it although I would not pay full price.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear E2172CGsuzannem, Thank you for taking the time to give your feedback about your stay. We really appreciate your business and the great score in your review! Your input is very valuable, and the kind words about our staff really mean a lot. I'm glad you enjoyed our full, hot breakfast. Value is a very key element we strive to provide. That "bang-for-the-buck" is critical for everyone. So, we appreciate the fact you found great value in your stay at the Wheatland Inn. Your recommendation means a lot to us. We look forward to seeing and serving you again in the future! Sincerely, Caleb A. Cox Director of Sales & Marketing

"WSU Move in!"

5
J2294VAmichellep, Silverdale, Washington 15/08/2017

Our room was remarkably clean, and very very roomy! The pool area was very nice, very clean, and not so steamy that you couldn't breathe! Breakfast was a yummy added bonus, The hot choices were so much better than your continental with only muffins and cereal ! Just a hop in a skip to Pullman, so the drive really wasn't bad at all .... Would stay again :)

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear J2294VAmichellep, Thanks very much for the perfect score and kind words in your review. We really appreciate your business! Our staff does a fantastic job providing a very clean property for guests to enjoy. I'm glad you also enjoyed our full, hot breakfast. Many guests love the fact that there are so many options from which to choose. We look forward to having you stay with us again for future visits to "Coug-land". We like being so close to Pullman for WSU events, but away from all the campus busy-ness. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Photography trip to Palouse"

5
janet523, Baton Rouge, Louisiana 09/08/2017

Great hotel for day trips. Ashley and LaDina were the best and went out of their way to treat us special. Good breakfast ready at the crack of dawn so we could leave before sunrise. Good nights sleep beds were comfortable. Clean hotel. Good price with AAA discount.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear janet523, Thanks for staying with us during your recent photography trip to the Palouse. We love being the "epicenter of photography on the Palouse" and really appreciate your business! Your kind words about our staff, especially Ashley and LaDina, are very kind. As you noted, they are very good about serving each guest above and beyond what is normally expected. I'm glad you enjoyed our full, hot breakfast, which we have ready early in the mornings for those "crazy photographer hours"! Yours is the experience we aim to provide each guest...a clean, comfortable "home away from home", all at a great value. We hope you'll come and stay with us again and photography the gorgeous Palouse during one of the other seasons! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean Room, friendly staff, but awful breakfast"

4
Scott M, Moscow, Idaho 02/08/2017

Maybe it was because I was there on a day that only about 20% occupancy, but the breakfast was terrible. You can't screw up the BW signature waffles, or cereal, or muffins, but the eggs were like rubber and the Candian bacon (I think that is what it was), seemed to be from days ago. If you like jerky the bacon was perfect for you. As far as the room and staff, however, they saved the stay. The room was clean and the staff friendly.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Scott, Thank you for taking the time to give us your feedback about your recent stay. First of all, we really appreciate your business! Second, thanks for the kind words about the staff and your room being the highlights of your stay. Lastly, I apologize about your experience with breakfast. People generally rave about our full, hot breakfast. So, I'm not sure what happened with yours that morning. I do hope you'll come and stay with us again. Thanks again for your stay! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great staff and Clean Comfortable Rooms"

5
925lyndah, Marietta, United States 31/07/2017

The front desk staff are very professional and helpful! The rooms are clean and comfortable with all amenities stocked. Although the Palouse region is very busy in the early summer, the entire staff works hard to make sure the lobby and rooms are welcoming. The evening cookies and all day teas and coffee are a nice touch!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 925lyndah, We really appreciate your recent stay with us! Thanks very much for the perfect score. Your comments about our great staff and property are very kind. I'm glad you enjoyed the lobby, rooms, and freshly-baked cookies in the evening. Who doesn't love that?! Please do come again, any time of year, busy or not. We look forward to serving you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Typical Best Western stay , no problems!"

5
Rust-E-Junque, Hermiston, Oregon 30/07/2017

Good room , good price , good night! Typical Best Western stay , no surprises , good value , no problems! Good breakfast with quite a few choices , and real silverware and real dishes! Good fast WIFI , too

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Rust-E-Junque, I'm very happy to hear that your recent stay with us was exactly what you expected it to be...free of problems, and of good value. That's what we aim to provide. Thanks for the business! Your kind words about our full, hot breakfast and high-speed Wi-Fi is just the kind of feedback we need. We hope you'll come and stay with us again, the next time you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Quality hotel in small town"

4
lwbholden, Bellevue, Washington 23/07/2017

A nice, clean hotel in a small town provided my son and I an excellent place to stay for a baseball tournament. We were close to the field, and close to groceries, which was helpful because the town shuts down at 9pm. The room was very clean with comfortable beds, had a good TV and an excellent mini refigerator (bigger than average). The staff's service was great, they were very helpful when we had to adjust our reservation. Overall, would highly recommend if you need to stay in the Colfax area.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear lwbholden, Thank you for your excellent "quality hotel in small town" review. We really appreciate your recent stay with us during the baseball tournament. I'm glad you found our location, amenities, and service to be so acceptable and appealing. Our staff does a great job maintaining and cleaning the property, as well as serving each guest in a helpful, friendly manner. Thanks very much for the recommendation for others to stay here. That means a tremendous amount to us all! We look forward to having you stay with us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Dennisrl "

4
Dennisrl67, Bozeman, Montana 21/07/2017

First and foremost- the king size bed was fantastic and made for a restful sleep. The room was clean and well equipped with microwave and fridge. The price was reasonable by today's standards. The service was friendly. Only downside was a "poorer-than-usual" continental breakfast. They need to work on that. However, two blocks south of hotel, and across the street, was the "FONK" coffee shop - very good coffee and terrific homemade breakfast sandwiches.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Dennisrl, I'm really glad you so thoroughly enjoyed your room amenities and got a good, restful sleep. Thanks for the great score in your review. We sincerely appreciate your business! We do our best to give our guests the best "bang-for-the-buck" while they visit the Palouse. I do appreciate the feedback about breakfast. While a great number of people thoroughly enjoy our full, hot breakfast, I'm sorry your experience wasn't up to the standards you expected. Please do come and stay again. We look forward to serving you then. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A really pleasant stay"

5
Y7620IMcharlesm, Kirkland, Washington 21/07/2017

Nice new facility with all the amenities. No complaints! Easy to find, easy access, clerk was helpful and efficient. The room was clean, did not reek of cleaning agent, no road noise, microwave, fridge, everything new and in order.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Deary Y7620IMcharlesm, We really appreciate your recent stay with us! Thank you, also, for the perfect score and kind words in your review. It sounds like you had exactly the kind of experience we aim to provide for each guest. Our staff does a fantastic job of presenting a well-maintained, very clean, and comfortable property. Thanks for the feedback. Please come and join us again the next time you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful weekend in the Palouse country"

4
Judy A, Arlington 20/07/2017

We had a lovely time at the hotel, Nice breakfast and pool. However Colfax is sadly lacking in places to eat. We bought food at the grocery store and ate it in our room. Lovely hotel, but there wasn't anything in Colfax to bring us back. We are looking to retire in eastern Washington or Idaho.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Judy, Thank you for the great score in your review. We really appreciate your business! I'm glad you really enjoyed your time within the hotel, notably our heated, indoor pool, as well as the full, hot breakfast. Many people comment on those amenities as well! Thanks, also, for the feedback about your experience of Colfax. Even though it is a small town, it is a very nice town. There is a number of places to eat, but since we are smaller, the options are a bit more limited. I hope you'll give Colfax another chance to win your heart over. The beauty of the Palouse, friendliness of Colfax, along with plans for the future make it a great place to not only visit, but enjoy your time in retirement. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great motel"

5
AGreg, Sequim, Washington 20/07/2017

Great breakfast with different entrees each morning, very quiet, clean, staff were friendly and helpful. Surrounding area is quite pretty and a favorite of photographers. We will definately book uture stays.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear AGreg, Thanks for your recent stay and the perfect score in your review. We really appreciate your business! I'm glad you enjoyed our full, hot breakfast. Your kind words about our friendly staff mean a lot. They do a great job presenting each guest a very clean, quiet, and safe place to rest while traveling. We love being the "epicenter of photography on the Palouse". We look forward to serving you again, hopefully soon! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Could have been the Four Seasons"

5
KonaDaKine, Kailua-Kona, Hawaii 06/07/2017

Absolutely the best Best Western I have ever stayed at in my life it was an amazing Hotel very good service very clean. Staff was so incredibly personable everybody greeted us with a smile. Breakfast was great and they even had cookies for us in the evening coffee tea all available. This may as well have been a five-star hotel anywhere else in the world it was just phenomenal service.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Wow...just wow! What a gracious review of your recent stay with us. Your business is greatly appreciated! Your kind words mean the world to the entire staff, here at the Wheatland Inn. I'm so very happy that your experience was so "phenomenal". We do our best to serve each guest in such a manner. We're not perfect, but feedback such as yours is a great reminder of what our objective is. Our staff really is fantastic. As you noted, they do a great job of presenting a very clean property, and they strive to treat each guest as though they are friends and family. I'm glad you enjoyed the full, hot breakfast, as well as the freshly-baked cookies in the evening. Thank you again for the amazing review. We look forward to serving you again in the future! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Photography Hub of the Palouse Region"

5
User 04/07/2017

Best place to stay when photographing in the Palouse region. Quite close to Steptoe Butte which is extra nice for sunrises and central to most other attractions in the region. The Wheatland offers great variety in their included breakfast. The staff is very friendly and helpful. Have stayed there on three occasions and highly recommend it. You won't regret it!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear jaydeefoto, Thank you very much for the kind words and perfect score in your review. We really appreciate your recent stay! I'm very glad you enjoyed your stay while photographing the beautiful Palouse. We love being the "epicenter of Photography on the Palouse". As you noted, we're so conveniently located, that it greatly helps to capture those gorgeous sunrises and sunsets. Thanks, also, for the compliments to our very friendly and helpful staff. We really do appreciate your repeat business. We look forward to serving you again during your next stay. Make sure to come shoot the Palouse during some of our other, beautiful seasons, such as Fall and Winter, too! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Internet Ethernet was not functional"

3
310lesterl, Silver Spring, United States 04/07/2017

Internet Ethernet was not functional. Problem was reported to staff -- staff was not able to correct the problem. Location is good for photographers planning to tour The Palouse. Dining options in the area to average to below average.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 310lesterl, We really appreciate your recent stay with us. Thanks very much for the feedback. It is very helpful. I'm sorry that there was a problem with the Ethernet in your room. I'm glad you enjoyed our location. We do love being the "epicenter of photography on the Palouse". It's such a beautiful region! We hope you'll come and stay with us again the next time you're in the area. Thanks again for your business and feedback! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wheatland inn"

5
User 03/07/2017

The hotel was clean and had a comfortable bed. We had a view of the river and old train bridge which was nice. Sat in the hot tub for a bit. Colfax doesn't have many options for hotels so I'm glad this one was nice.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear M6071ZYJessicas, Thanks for the perfect score! We really appreciate your recent stay with us. I'm glad you had a nice, comfortable stay. Yes, Colfax is a small, beautiful community, but it's nice to have such a nice hotel, as the Best Western Wheatland Inn. We hope you'll stay with us again, the next time you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Photographer's Hotel"

5
Roy886, Bethesda, Maryland 01/07/2017

Ideal place to stay when doing photo trips to the fabulous Palouse. Even though it is the only game in town they have consistently provided clean, tidy, comfortable rooms and facilities for the three times I've been here in four years.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Roy886, Thank you for the perfect score in your review. We really appreciate your repeat business! As they say, "Location, location, location!" We love being the epicenter of photography on the Palouse. Thank you for the kind words about our "consistently providing clean, tidy, comfortable rooms and facilities...". Your repeat business and satisfaction mean a great deal to us all. We look forward to the next time you join us for more gorgeous photography of the Palouse region! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Sweet"

5
ballhawg, Marietta, Georgia 22/06/2017

I rate this as excellent because of the terrific location for those wanting to photograph "the Palouse"----only fifteen minutes from Steptoe Butte, the best place to be for sunrise and sunset. The staff was excellent, friendly and helpful. Rooms were clean and beds were comfortable. We were there in June and all guests had long lens and heavy tripods---a photographer's delight? Also a great value. Only downside is that there is limited dining options, but Pullman is only a 15 minute drive.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear ballhawg, Thanks very much for the "sweet" review of your recent stay with us. We really appreciate the perfect score and your business! As you noted, we love being the "epicenter of Photography on the Palouse". It's such a gorgeous region year-round. Beauty abounds if you're ready for those sunrise and sunset shots! I'm glad you enjoyed our clean, spacious, and comfortable rooms. I also appreciate your feedback about the dining options, here in Colfax. There is a number of places to eat, but yes, we are a bit more limited, being a small town. We hope you'll come visit us again while shooting the Palouse in the other beautiful seasons. Thanks again for your stay. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Photographers: Stay here"

5
Lindajean19, Tucson, AZ 21/06/2017

A great place to stay when photographing the Palouse. The motel is centrally located making easy access to the various sites one might go for photos. We usually made it back from a sunrise shoot in time to have breakfast and coffee was ready to take along at 4:30 in the morning. The stay was very enjoyable.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Lindajean19, I'm glad you had such an enjoyable stay with us while photographing the Palouse. We really appreciate your business and the perfect score in your review! We love being the "epicenter of photography on the Palouse", and as you experienced, we try to go that "extra mile" to cater to the crazy hours you photographers keep! Thanks again for the kind words. We hope you'll stay with us again and shoot the Palouse during the other beautiful seasons. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Staying at Wheatland"

5
Debbie2420, Los Angeles, California 20/06/2017

The location is wonderful, to market, to shuttle pick up location, to food all so convenient. The offer of 24/7 hot water and coffee is great. The quality of the breakfast is excellent. The internet service is very stable and easy to connect.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Debbie, Thank you very much for "staying at Wheatland". We really appreciate your business! I'm glad you so thoroughly enjoyed your stay, including our location and hotel amenities. We love being in the middle of the beautiful Palouse region. Thanks for the compliments on our full, hot breakfast and complimentary Wi-Fi. We hope you'll stay with us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel Staff"

5
jefflZ7508JO, Portland, Oregon 15/06/2017

The hotel staff we encountered were all very pleasant, friendly, and helpful. Loved that they had coffee and tea around the clock, this was a plus when getting up very early for your photo shoot. Also nice having fresh cookies in the evening as well. The breakfast room was always clean and well stocked.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear jefflZ7508JO, I really appreciate the perfect score and kind words in your review. Thanks very much for your business! As you experienced, the Palouse is world-renowned for it's beauty for photography. We love hosting the many talented photographers. I'm glad you got to enjoy our numerous amenities, including round-the-clock coffee/tea, freshly-baked cookies each evening, as well as our friendly staff. We do our best to be flexible with the crazy hours you photographers hold...up early, up late. We do love being the "epicenter of photography on the Palouse" though. Please come back for the other seasons, which are equally beautiful, in their own way. We look forward to serving you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great hotel in a small town"

4
davesB4085WQ, Vacaville, United States 15/06/2017

I was attending a work conference and stayed in Colfax for 6 nights. It is a small town but .the hotel has big town services and staff. The rooms were clean and the staff was pleasant and helpful. I enjoyed the breakfast each morning and the eggs and sausage/ham were great and got my day gonng on the right foot.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear davesB4085WQ, Thanks for the great score. We really appreciate your business! I'm very glad you appreciated the "big-town services" from our hotel. We do have a terrific staff, and they are great in presenting each guest a very clean room, a safe and well-maintained property, and friendly service. Our full, hot breakfast is a big hit with our guests. Lots of options, both hot and cold, all on a rotating menu! We hope you'll come and stay with us again, anytime you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great hotel with its own special charm"

5
goldies3, Washington, DC 13/06/2017

My husband just needed a place to stop overnight on the way to Coeur d'Alene Idaho and chose this property. When you walk in, you are greeted by a friendly face and a plate of cookies! It was appreciated after a long drive. The rooms are basic but very clean, and there is a very sweet note in the room for the guest. The breakfast was good, with hot and cold options and we had plenty to eat. I wouldn't hesitate to return here!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear goldies3, Thank you for taking the time to give us your feedback. It is very important to us. We really appreciate your business and the perfect score in your review! I'm glad you found us on your way to Cd'A and think so highly of our staff and property. Thank you for complimenting our friendly staff. They do love serving each guest with a smile. Here at the Wheatland Inn, we do love having our "own special charm". Hometown service, freshly-baked cookies each evening, very clean rooms, and a full, hot breakfast are here for each guest. We look forward to serving you again, anytime you're in the area! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best Hotel of a 7 Week Trip"

5
Judy G, Springfield, Virginia 12/06/2017

We were here for a photo workshop with Jack Lien's Four Seasons Photo Tours. I can't praise this hotel enough for their friendliness, cleanliness, warmth and personal care. We stayed five nights, and they even had things ready for breakfast for the early risers who were heading out to photograph. Our room was spotless, roomy and comfy. They could outclass many of the other hotels we've stayed at in our seven week tour.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Judy, Thank you so very much for the perfect score and kind words in your review. We really do appreciate you staying with us during Jack's photo tour. He's a great group leader. The words in your review are extremely kind, and are a real blessing to the entire staff here at the Wheatland Inn. As you noted, they do a fabulous job of serving each guest whole-heartedly as they present a clean, safe property. I'm glad you enjoyed the early breakfast, which is nice for the crazy hours you photographers keep! "They could outclass many of the other hotels..." Man, we can't ask for nicer compliment than that. Please do come and stay again, and take in some of the other beautiful seasons. The Palouse can really put on quite a "show" for photographers! Thanks again. Take care, Caleb A. Cox Director of Sales & Marketing

"Great location for photography"

4
Camerateer, Edmonds, Washington 08/06/2017

The Wheatland Inn is in a prime location for some fantastic photography and bird watching. Rooms are clean, comfortable and with good amenities. Staff is professional and helpful. Pool is a nice way to exercise or cool down after a day in the sun.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Camerateer, Thank you very much for the great score. We really appreciate your recent stay with us! I'm glad you found the amenities and location of our hotel so agreeable. We love being the "epicenter of photography on the Palouse". Thanks for the kind words about our terrific staff. They do a great job, indeed. We hope to see you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to stay,"

5
Robert N, Seattle, United States 05/06/2017

Motel was great for what we needed and could actually get a good night sleep also. Clean room and bed comfortable. breakfast was fun to go into and see all the different food types that were offered. loved the waffles.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Robert, Thanks very much for the perfect score in your review. We really appreciate your business and kind words about your experience while staying with us. I'm glad you got some good sleep and enjoyed your clean, spacious room. Like you, many people really love our full, hot breakfast. There's something for everyone, including the tasty waffles! Thanks again for your kind words. Your feedback is very important. We look forward to you staying with us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent Choice"

5
80michealm, Kennewick, United States 03/06/2017

The staff was friendly. The rooms were clean and large with all the amenities. The facility was well kept up. The breakfast was excellent with a variety of foods. I had an enjoyable stay and will stay there again when I'm in the area.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 80michealm, We really appreciate your recent stay with us! Thanks for the perfect score in your review. I'm glad you enjoyed our clean, spacious rooms, as well as the full, hot breakfast we serve each morning. Thanks also, for the kind words about our friendly staff and well-maintained property. The entire staff here does a fantastic job presenting a comfortable, safe place to rest your head while you travel, and serves each guest in a helpful, friendly manner. We look forward to your return visit anytime you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"One of the best stays in Washington"

5
davidjJ5722DL, Seattle, United States 31/05/2017

I've had nothing but pleasant experiences at this motel. The entire staff is amazing and location can't be beat for visiting the Palouse region! Highly recommend it when in Colfax. This sentence is just to meet the 200-char requirement.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear David, Thank you so much for the perfect score and kind words in your wonderful review. We really appreciate your business! Your kind words about our staff mean a great deal. They really are amazing about serving guests in a friendly and welcoming manner. As you noted, this is a fabulous location for folks visiting the gorgeous Palouse region. We love being right in the center of it all! Please do come again. We look forward to serving you. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Can't beat the location- in the heart of the gorgeous Palouse country"

5
Linda C, Manzanita, Oregon 25/05/2017

Location is ideal. This motel supplies all your needs & couldn't be closer to the center of the fabulous Palouse. It has an indoor swimming pool, a workout room, a generous breakfast & nice staff. The beds are very comfortable & the rooms have both a microwave & fridge. I was a very pleased with the accommodations.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Linda, Thank you very much for the perfect score and gracious words in your review. We really appreciate your business! We love being the "epicenter of photography on the Palouse"! You're right, it truly is a gorgeous region. It's why people come from all over the world to see and photograph it. I'm glad you enjoyed the abundant amenities of our property, including the pool, workout room, and guest rooms. Like you, many of our guest really enjoy the full, hot breakfast we offer each morning. Please do come and stay with us again. Make sure to enjoy the other beautiful seasons. The Palouse is just as fabulous and dramatic in the harvest season, and even through winter! Thanks again for your kind words. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very enjoyable stay"

5
Rebecca W, Portland, Oregon 22/05/2017

Stayed over a weekend and had a nice stay. The room was spacious, clean and comfortable. The breakfast in the morning was nice with plenty of choices. Everyone was friendly. I would definitely stay at this hotel again.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Rebecca, Thank you very much for taking the time to review your recent stay. We really appreciate your business, as well as the perfect score! I'm very glad you had such an enjoyable stay. Thanks for noting our clean, spacious rooms, and numerous options with the full, hot breakfast. I especially appreciate the kind words about our friendly staff. They really do a great job of serving each guest happily. Thanks for the recommendation. We look forward to having you back! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best hotel in the area!"

4
loganp961, Boise, United States 15/05/2017

Good service; excellent breakfast! Best hotel in the area offered. Fitness and pool centers available here as well. Staff provided great traveling suggestions in the local area. Close to main roads and great outdoors options.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear loganp961, Thank you so much for the great score in your review. We really appreciate your recent stay with us! Your kind words about our facility and staff mean a great deal. I'm glad you enjoyed our full, hot breakfast, as well as our fitness room and pool & spa area. It's really nice to be able to just unwind and relax when you're on the road. As you noted, the Palouse is a great and beautiful region for all kinds of outdoor activities. We're very honored that you consider the Wheatland Inn to be "the best hotel in the area"! We look forward to serving you again, anytime you need a "home away from home". Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to stay!"

5
Tim98166, Seattle, Washington 26/04/2017

From early on I could tell this was going to be a great place to stay. The reviews here said it was good, and the many phone calls to reservations proved the folks there are A-!. I needed 2 rooms for a popular weekend. I was able to secure 1 straight-away, but called back almost every other day to see if one had come available. Gina, Ladina, and the ladies there on Fri/Sat were all great. Very clean place, and well appointed.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Tim98166, Thanks very much for the perfect score. We really appreciate your business! I'm very glad you were able to get both rooms you needed for one of our event weekends. Thank you for the kind words about our staff. They are truly wonderful in the service of our guests, and, as you experienced, great about presenting a very clean property, both inside and out. We hope you'll come and stay with us again in the future, whether for an event weekend or not. Thanks again for your important feedback! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very Nice BW Property"

5
W6099VDmichaelk, Gilroy, United States 24/04/2017

Very Nice BW property. Staff was very friendly. Room was extremely clean. It was so quiet. Even though hotel was completely sold out, it was so quiet. Breakfast was standard but well stocked and not crowded. Not many options for dinner in town. We would stay here again if back in the area. A very enjoyable one night stay.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear W6099VDmichaelk, Thank you very much for the perfect score in your review. We really appreciate you staying with us! Thanks also for the kind words about our property. Our staff really is friendly and terrific at serving our guests. As you experienced, they do a wonderful job in presenting a VERY clean room. I'm glad you enjoyed your stay. Please do come again. We look forward to serving you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Colfax"

5
billn856, Boise, Idaho 21/04/2017

Everything was excellent, the room, check in and out, cleanliness inside and outside, friendly staff, presentation of lobby, very quiet, many options in the hotel.... pool, fitness room, a breakfast that offered a variety of food

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear billn856, Thanks for the perfect score in your review. We really appreciate your business! Your kind words about our property, staff, amenities, and breakfast mean a great deal to us all. It sounds like you got to experience much of what we offer. We hope you'll come stay with us again anytime you're in the area. We look forward to being your "home away from home". Sincerely, Caleb A. Cox Director of Sales & Marketing

"First time here, Great stay!"

4
5ptelk, Seattle, Washington 19/04/2017

We came in fairly late after a long drive on a Friday night. Our check in was awesome and freshly baked cookies were ready and waiting. We had a nice suite with a whirlpool tub that functioned perfectly and felt great after a very long day! Upon returning to our room on Saturday afternoon after running some errands over in Idaho, our room was done up beautifully by Lisa on the housekeeping staff. She did an outstanding job cleaning up the room from how we left it when we were to tired to pick up after ourselves. I don't really like to leave a big mess for Hotel housekeeping staff, we should have left her a tip, but I did suggest to the hotel that they give this nice lady a pay raise. The Wheatland Inn will be high on our list of places to stay in this area in the future....

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 5ptelk, Thank you for the great score in your review of your first stay with us. We really appreciate you choosing the Wheatland Inn! I'm so glad you got to experience our terrific, friendly staff, including Lisa. They do a great job serving guests. Thanks the compliments about the spa suite. It is a great way to relax after a day of traveling, just as you mentioned. Freshly-baked cookies, a spa suite, and a friendly, serving staff...sounds like you had a great experience here at the Wheatland Inn. Your kind words mean a lot. Please do come visit us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Mix up with hotel rate"

2
angus18806, British Columbia, Canada 18/04/2017

Hotel is fine - basic room and breakfast. Onsite staff friendly. No follow up when I called back after the stay regarding the room rate. Had to call back again with no resolution to my billing concern - standard comment 'Best Western policy'. Would look at alternative accommodation options in the area, if we return. Additionally, in our case, we stayed for 3 nights, limited evening dining options within walking distance.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear angus18806, We really appreciate your recent stay with us. Thanks for taking the time to give us your feedback. It is very important to us. First of all, thank you complimenting our friendly staff. They are quite terrific in serving our guests. On the topic of dining choices here in Colfax, yes, being a small town, we have fewer restaurant choices than a larger city. It is something we (as a city) continue to work on. Regarding the "mix-up with hotel rate", I apologize if this situation caused some frustration. Guests need to let us know at check-in, or at the very latest check-out, that they are a member of a discount program and would like to receive the appropriate discount. We are proud to honor a number of discount membership programs. The rate is easily changed within our system when a guest is still in-house. Requesting a discount more than a week after check-out simply isn't a reasonable expectation for a business to make. I'm sorry if this misunderstanding would cause us to lose you as a valued guest. Sincerely, Caleb A. Cox Director of Sales & Marketing

"No wake up call"

4
bfnorthidaho, Bonners Ferry, Idaho 07/04/2017

The hotel was fine, clean, and quiet. The breakfast very adequate. When we checked in, we requested a 7:30 AM wakeup call. There was NO call and we were late in waking and were late for a doctor's appointment in Colfax. Not good.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear bfnorthidaho, Thank you very much for the great score and feedback in your review. We really appreciate your business! Thanks for the compliments about our hotel. As you noted, our staff does a fine job of presenting a clean, quiet, and well-maintained property. I'm glad you enjoyed our full, hot breakfast. I apologize for the mix-up regarding your requested wake-up call. We sincerely apologize for the inconvenience this caused you. We have addressed the situation. Again, we're very sorry. We hope you'll stay with us again and give us a second chance to show you the full level of service we provide. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Love the Wheatland Inn"

5
User 03/04/2017

This is the best hotel with the nicest staff! They are so accommodating, and we love their afternoon warm fresh baked cookies! The indoor pool and hot tub is so nice. Everything is so clean and the beds were very comfortable! We will be back for sure!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear "bestofthesouthms", Thank you so much for the kind words and perfect score in your review. We really appreciate your business! You folks were just a real delight to have as guests here. Thank you for complimenting our fine staff on their service. They do a really good job. I'm glad you enjoyed the freshly-baked cookies each evening. We think they really add that little "something extra" for guests during their travels. It sounds like you really got a chance to take in and experience the various amenities our hotel has to offer. Your positive experience is just what we strive to provide. I'm glad we measured up to your expectations. It was a pleasure to serve you! Please do give us a chance to serve you again when you're next in town! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Such a great place to stay!"

5
Kernowifekernowife, Carmel, California 28/03/2017

Clean and comfortable, great amenities, convenient location and the best staff ever! Honestly one of the cleanest, most well maintained properties I have ever stayed in, and I have stayed in a lot! But their best asset was their staff, who could not have been more hospitable.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Kernowifekernowife, Thank you for such a wonderful review, with a perfect score. We really appreciate your recent stay with us! Your kind words really just nailed pretty much every aspect of our operation, and what we strive to provide each of our guests..."Clean and comfortable, great amenities, convenient location, and the best staff ever!" Man, what else could we ask for in a review?! Our staff really is terrific and caring of each of our guests. Your kind words mean a lot to all of us here at the Wheatland Inn! Thanks again. Please visit us again in the future. We look forward to serving you anytime you stay with us! Sincerely, Caleb A. Cox Director of Sales & Marketing

"A perfectly good stay "

5
TonyaB6, Belfair, Washington 23/03/2017

Hubs and I decided to stay here rather than drive to Ellensburg. Check in was quick and easy ( booked in the BW app as we left Pullman ). The room was clean and comfortable. Breakfast was not bad. Overall a good place to stay. We'll definitely be back.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear TonyaB6, Thank you for your recent stay. We really appreciate your business! It sounds like the Best Western app was helpful tool to book your room. I'm glad your travel was made easier by your stay here at the Wheatland Inn. We always hope to be that "home away from home" for travelers. Thanks for the compliments about your room being clean and comfortable. That's what people want, and our staff does a terrific job providing exactly that. I'm glad you enjoyed our full, hot breakfast, too. Please do come back and stay with us again, anytime you're in the area and need a place to rest your head. We look forward to serving you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"great cookies!"

5
carmenherrington, Canada, Kentucky 11/03/2017

I stay here whenever I have to travel to Pullman area. The staff is friendly and the rooms are very clean and comfortable. The cookies were fresh and delicious! Wheatland Inn is the only place ill stay in the area because its the best one!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Carmen, Thanks very much for the perfect score in your review and your recent stay. We really appreciate your repeat business! Your kind words about our great staff are well-received. They do a great job of presenting very clean rooms and being friendly and serving to our guests. I'm glad you enjoy the freshly-baked cookies. It does add that "something extra & welcoming" to a stay for folks on the road. Thanks for staying with us again. We look forward to having you back, anytime you're in the area! Sincerely, Caleb A. Cox Director of Sales & Marketing

"An outstanding place to stay while visiting the Palouse"

5
39deanb, Shelton, Washington 20/11/2016

I visit the Palouse area while doing photography field work in the Palouse. The place is clean, has a pool and exercise room, and a continental breakfast in the morning. The staff is very friendly and helpful. One assistant manager actually has assisted me in locating certain sites I wanted photograph. It's a great location to stay about 20 miles from Pullman. Regardless of the reason for your visit to the Palouse, this is the hotel I recommend.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear 39deanb, Thank you very much for the perfect score in your review. We really appreciate your business! I'm glad you got to enjoy the beautiful Palouse area while here for photography. It certainly is a gorgeous region. We have photographers come from all over the world and stay with us while they shoot the Palouse. Thanks for the kind words about our great staff. They really are terrific about serving our guests. I'm so glad you enjoyed your stay here. Thank you for the great recommendation for everyone else. We look forward to having you stay again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Perfect place to stay and close to WSU Pullman"

5
Laura C, Canby, United States 07/11/2016

Just stayed here for Dad's weekend and loved it. Pullman was sold out of everything and was able to snag this room about 1.5 weeks before Dad's weekend and it was great. Still close enough to the campus. Rooms were nice and staff was great.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Laura, Thank you very much for your recent stay and the perfect score in your review. We really appreciate your business! What a win for Dad's Weekend! Glad you got to enjoy it. People love staying here because we are still close enough to WSU, but without all the campus "hubbub", and our prices are much more competitive. I'm so glad you liked the rooms. Thanks very much for the compliment to our tremendous staff. They are great, indeed! We look forward to having you stay again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Verry nice!"

5
Ashley P, Latah, United States 01/11/2016

The rooms are very nice and clean. The beds however are somewhat hard, but tolerable. Everyone was very kind and helpful. We thoroughly enjoyed our stay, and highly recommend it to anyone who is traveling in the area.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Ashley, We really appreciate your business and taking the time to fill out a review of your stay. Thanks for the perfect score! I'm glad you found your stay so "verry nice". Thanks for the kind words about our amazing staff. They do a tremendous job serving each of our guests. Thanks for the recommendation for other travelers as well. It all means a great deal to us. We look forward to your visiting us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to stay near Pullman"

5
Jan S, Fresno, United States 19/10/2016

This was a fantastic Best Western just north (20 miles) of Pullman, Washington. Beautiful well-appointed room, excellent breakfast and a wonderful indoor pool/spa area. Conveniently located to take advantage of touring the many historical sites associated with the Lewis and Clark trail.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jan, Thank you so very much for the perfect score and kind words in your review. We appreciate your business! Thank you for complimenting our facility. Our great staff does a wonderful job keeping it very clean, well-maintained, and welcoming to our guests. Like you, many people enjoy the full, hot breakfast we serve each morning. I'm glad you got to enjoy Colfax and the surrounding area while touring the historic sites. There is certainly a wealth of rich history here on the Palouse. The Lewis and Clark Trail is a great piece of that history. Please do come again and continue your exploration. We look forward to serving you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel"

5
Rodney H, Kent, United States 19/10/2016

I enjoy my stay at Best Western every time I'm there. Great breakfast buffet and excellent friendly service. I'm always treated with respect. I enjoy the free cookies at night and the laundry room for cleaning my hunting clothes.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Rodney, Thank you for staying with us again during hunting season. We truly appreciate your repeat business! Your kind words about our great staff and amenities mean a great deal. I'm glad you enjoyed the full, hot breakfast, and fresh-baked cookies we serve each evening. Hopefully, you were able to fill your tag this season. It is nice that we have a guest laundry room on-site for anyone who needs to do some of their laundry. Thanks again for your stay. We look forward to having you again in the future! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best On The Palouse"

5
jlwetfly, chugiak 08/10/2016

Stayed her for five days as we explored the Palouse scab lands fishing and hiking. Perfect jumping off point for this as it's closer to the scab lands than Pullman, WA, and less expensive. Hotel and staff were excellent and rooms were very clean. Dining in the evening is limited but since we were returning after 8PM we used Sub Way and a fast food place called Zips. Even though the hotel offers a free breakfast we enjoyed going to a dinner for breakfast on main street called Top Notch Cafe, then picking up a sandwich at a place across the street or at the grocery store. Hotel is very quiet even though it's on main street and next to railroad tracks as rarely does a train pass by and speed limit on the street is 25mph. Pullman is only 25 minutes away with plenty of fine dinning such as the Black Cypress-excellent

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear jlwetfly, Thank you so very much for the kind words and perfect score in your review. We really appreciate your business! "Best on the Palouse"...we aim to serve our guests and provide the best bang-for-the-buck lodging experience. I'm pleased you got to experience that while fishing and hiking the area. We do love being so centrally located. Thank you for the compliments to our terrific staff. Yes, dining is a bit limited as we are a smaller town, but there are good places to eat from the options we have. A full, hot breakfast is included each morning, but I'm glad you got to enjoy the Top Notch Café. It sounds like you experienced some of the many reasons why people find our hotel so popular. Colfax is a great, quiet town. The Palouse is a beautiful & bountiful land, and we're honored to be able to serve those who visit and have lodging needs. We hope you'll come again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Average Hotel; very expensive on college football game weekend"

3
Susan B, Castle Rock, United States 04/10/2016

Hotel was okay...but way over-priced. Maintenance decided to paint on a Saturday while hotel was sold out. Smell was horrible! The hotel charges too much during WA State college football game weekend. They really take advantage of the situation! Breakfast was good, though!

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Susan, Thank you for your recent stay and review. We do appreciate your business and the important feedback. I'm sorry your experience was just "average". We strive to provide each guest a great value for what they pay. Regarding price...yes, we do charge more for event weekends, such as Cougar home football games. It's simply a matter of supply & demand. However, we do set our room rates with a VERY competitive price. Regarding the smell/maintenance...I'm sorry the smell of paint was bothersome during your stay. In efforts to keep our property as well-maintained as we do, we must do regular up-keep. This sometimes includes painting. We try to limit the exposure where possible, but because we are a popular hotel, it is sometimes difficult. We often sell out during the middle of the week, too. I do apologize for the inconvenience though. On the positive side, I'm glad you enjoyed the full, hot breakfast we provide in the mornings. Many people love it! We do hope you'll come and stay with us again, perhaps on a non-event night, where the prices are lower. Thank you again for your stay. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent experience on a motorcycle"

5
Jerome B, Mount Vernon, Washington 28/09/2016

Stopped on a Sunday night and the staff was extremely friendly. They had fresh baked cookies and offered to allow us to park the motorcycle under the front cover of the building. The also provided us a towel to clean the motorcycle windshield. Overall a very pleasant experience.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jerome, I'm so glad you had an "excellent experience" during your recent stay with us. Thank you so much for your business! The perfect score and kind words in your review are a blessing to us all. Yes, we love having the many motorcycle riders who stay with us. We do offer each one a new, soft cloth to wipe down their bikes. Fresh-baked cookies served in the lobby every evening...who doesn't love that!? Glad your experience was a pleasant one. Please come again, and bring some friends! Sincerely, Caleb A. Cox Director of Sales & Marketing

"When in colfax. Or sight seeing the Palouse. The wheat land inn in a great choice. "

4
tonyandlynndi, Spokane, Washington 26/09/2016

Very easy to find good access. Easy walking to downtown. Shopping very close. Very central to visit many of the local towns around the Palouse. Very close to step toe butte. And the snake river to the south.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear tonyandlynndi, We really appreciate your business. Thank you for the great score in your review! I'm glad you found us to be that "great choice" while you were sight-seeing in the Palouse. Yes, people love the fact that we are so centrally located to so many beautiful, natural attractions. Colfax is indeed a great town. We do hope you'll come and stay again. Thanks again for the great review and kind words. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very friendly staff, great location."

5
User 25/09/2016

Colfax what a beautiful place, so scenic and peaceful. This is our first time here but we will come back. Wonderful roads and great rolling Meadows makes for fantastic driving or riding experience. The hotel staff is very nice, room clean and fresh and the breakfast is above average for a typical BW. We really enjoyed our stay here and will be coming back next year on our motorcycle.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Rick, What a great review! Thanks so much for your kind words. We appreciate your staying with us! Colfax is a great town, and the Palouse is a very beautiful region to explore. I'm glad you got to experience some of that. Thank you for complimenting our great staff. They do a wonderful job in presenting our guests with a very clean, comfortable, quiet place to be "home away from home". Like you, many people love our full, hot breakfast each morning. Please do come and visit us again, anytime, and bring a bunch of friends. Nothing like having a great riding tour through some great terrain. We get a number of riding/driving enthusiasts who stay with us for that very reason! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Place to stay"

5
Jerry2146, McHenry, Illinois 24/09/2016

The front desk people were friendly and very helpful. The room was very clean. The bed was great. The breakfast was excellent with a very good variety of food and lots of it. It was very quiet in the room. And the fresh baked cookies in the lobby were delicious. Would defiantly recommend to anyone.

BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Dear Jerry, Thank you for your recent stay. We really appreciate it!. The perfect score and kind words in your review are a real blessing to us all. I'm glad you found the staff so friendly and helpful, and our amenities so pleasing. So many people truly enjoy our full, hot breakfast...and who doesn't love fresh-baked cookies?! Again, thanks for the recommendation and great review. We hope you'll stay with us again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Fun at the fair."

5
Clarissa And Ed B, Gooding 16/09/2016

Very clean, comfortable and staff above and beyond great. Everyone of them. Breakfast was great every morning. Only problem we found was bed was a little hard for us! Everything else was wonderful. Our grandchildren came to visit for the afternoon one day and they loved the pool and hot tub. We have never stayed anywhere that the whole staff has been so good, Everyone was friendly and helpful made you feel very welcome. The breakfast were great!! Always a big and good tasting variety and always plenty!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Clarissa and Ed, Wow! Where do I begin? Thank you, first of all, for your stay with us during the fair. We really appreciate your business! The review of our your stay, and our property, is amazing, and your words are very kind. Thank you for complimenting our amazing staff. They are truly great in serving each guest in a friendly and helpful manner. The fact you found us "above and beyond" any other hotel staff is quite remarkable! We aim to please. I'm glad you, like so many others, enjoyed the full, hot breakfast we serve each morning. It just sounds like you, and the whole family, really enjoyed the accommodations on your trip. That's what we love hearing! Again, thank you so much for your gracious words. They mean a lot to us all, here at the Wheatland Inn. We look forward to having you back again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice hotel because of a late night arrival"

4
Nash P, Panama City Beach, Florida 14/09/2016

This hotel in the Best Western Chain makes me a believer again. We had a late night flight into Spokane and drove as far as we could (one hour). There is a complete and hot breakfast, a pleasant lobby area and the rooms were what you would expect from a Best Western if this is their new format. It's easy to find and Colfax is a nice sized town if you need meals. Noticed a review mentioning the college in Pullman which is only 10-15 miles away. This would be a great alternative if everything is full in Pullman or you need a choice outside of Pullman.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Nash, Thank you for your recent stay. We really appreciate your business and the great score in your review! "...makes me a believer again." Wow, what a great compliment! I'm so happy that you found the Wheatland Inn of such caliber as to restore your faith. Your words are truly gracious and we appreciate them. Thank you for mentioning the full, hot breakfast we provide each guest every morning. People really do love getting a great start to the day, and not having to go out and spend extra money to do so. I'm glad you enjoyed your visit to Colfax. It's a small, but great and friendly town for visitors. We hope you'll come and stay with us again, or even try some of our sister properties. Thanks again for your stay and kind words. Sincerely, Caleb A. Cox Director of Sales & Marketing

"BEST WESTERN IS BEST"

5
Antho204, Leeds 14/09/2016

Excellent service with excellent staff. Great price and good value. The hotel is clean, convenient, the staff are friendly and helpful, access is good, however as there are no elevators, if you have heavy baggage book a ground floor room.I would not hesitate to recommend this hotel if staying in the area.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Antho204, Thank you so much for the perfect score in your kind review. We really appreciate your business! Your kind words about our excellent staff mean a great deal. They truly are terrific in serving each guest with friendliness. Like you, so many of our guests appreciate the cleanliness and great value our property provides. Again, it's our wonderful staff. As you noted, we do not have an elevator, so when you stay with us again, please make sure to request a ground floor, if that suits you best. Everyone likes different accommodations. We look forward to your return visit. Thanks again for your stay and the great recommendation to others about our hotel! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice hotel"

4
Susan S, United States 12/09/2016

This was a nice hotel, clean and close to WSU campus (20 minutes away). The bed was soooo comfy! We enjoyed our stay. Don't be in a hurry, staff members can be hard to locate but are very courteous when you meet one.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Susan, Thank you so much for the great score in your review. We really appreciate your visit/stay with us! I'm glad you enjoyed your stay and found our hotel to be "nice, clean, and 'soooo comfy'!" Thank you also for the kind word about our staff. Sorry for any inconvenience in the delay. We're usually right on top of serving our guests. We look forward to your return visit, hopefully soon! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Can't beat this hotel for a Coug Football Weekend!"

5
Tyler H, Salt Lake City, Utah 11/09/2016

Best service I have ever experienced. They took excellent care of my football tickets I had to have shipped there. The breakfast is as good as it gets. We enjoyed breakfast burritos, waffles, and biscuits and gravy. The rooms were clean and comfortable. The prices here were much better than comparable properties in Pullman or Moscow for a football weekend at Washington State University. We will be back!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Tyler, What a fantastic review! Thank you so much for your kind words. They are a real blessing to the staff here. We really appreciate your business! As you experienced, our staff does a tremendous job serving each guest as we'd like to be treated. Little things, like taking care of a package shipped here, really make the difference. I'm glad you loved the full, hot breakfast options we offer. It is often complimented. A clean, comfortable, affordable property, with great service...this is exactly what we aim for with each guest. Please do come again, anytime, football weekend or not! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Polite and kind staff and spotless facility"

5
Heather C, Gig Harbor, United States 07/09/2016

The staff was amazing and helpful. We came in on motorcycles and they gave us all rags for our bikes. The facility was clean the rooms were nicely sized and the beds were comfortable! The breakfast in the morning included eggs, potatoes, gravy, biscuits, waffles, fruit, cereal, yogurt, and more.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Heather, Thank you for the very kind words and perfect score in your review. We really appreciate your business! We know how important it is to find a clean, comfortable place to rest while traveling. As you noted, one of the "extras" we do for our motorcyclists is offer each rider a new, soft rag for their bike. I'm glad you liked that small touch, as well as our other amenities, including our clean rooms and full, hot breakfast. I hope you'll stay with us again the next time you come through the Palouse. Again, thanks for the kind words about our staff and hotel. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great place to explore the Palouse"

4
BucketOn, Mukilteo, Washington 04/09/2016

Perfect location for exploring the Palouse, we stayed 2 nights. Super friendly staff, they supplied us with maps and directions to local points of interest. Breakfast was included (which was fine). Room was spacious and very clean. Bummer that the internet died during the night and so did our air conditioner. Next time I will bring my own pillow. There pillows are really thick. I will be back, for it is a great jumping off point for exploring the area.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear BucketOn, Thanks for your recent stay with us. We really appreciate your business! I'm glad you found us the "great place to explore the Palouse". It really is. We love being so centrally-located. Thank you for the compliment to our "super friendly staff". They do a great job serving our guests. Also like you, many of our guests comment on our spacious and very clean rooms. I apologize for the inconvenience of your internet and air conditioner going out during the night. We have addressed the issue. With regard to pillow comfort, first of all, thanks for letting us know. For your future stays with us, if you do have a type of pillow preference, please contact us ahead of time and we will try to accommodate your request. Again, thank you for the great score and kind words of your review. They mean a great deal to us. We certainly look forward to having you back again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"8/17/16"

5
Donna P, Battle Ground, United States 17/08/2016

A very nice motel. We would stay there again. The staff was efficient and friendly. The hotel is very convenient for our family needs. Service and cleanliness was important to us. We would stay there again.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Donna, I really appreciate the perfect score and your kind review. Thanks very much for your business! Your kind words really mean a lot to all of the staff here. "Efficient, friendly...(good) service, and clean...that pretty much sums up what we strive to provide each guest. I'm glad your stay was very satisfactory, and that you'd would choose to stay with us again. Please do so, anytime. We look forward to serving you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"One night stay in this little farm town"

3
Philippe M, Brussels, Belgium 16/08/2016

The Wheatland Inn is just a very classic motel for a little farm town. Clean, friendly, but nothing really attractive. Just the deep Midwest style. Breakfast was poor, specially for a Sunday morning. We are used to find better price quality in a B&B. It was a little too expensive for what we had.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Philippe, Thank you for the feedback in the review of your recent stay with us. We really do appreciate your business and input. First of all, I appreciate your complimenting our hotel, especially its cleanliness and friendliness. Colfax is a great farming community and we're proud to offer travelers a classic, hometown experience. As to your let-downs, I'll just apologize that a couple of things were not up to your expectations. The full, hot breakfast we provide each morning is among the most complimented items we get from our guests. As to the price concern, again, I'm sorry you didn't feel you got value for your money. The summer time is our busy season and prices naturally increase a bit, but we still price our rooms extremely competitive for the area. One of our biggest goals for each guest is to provide them a very clean, quiet, and safe place to stay, AND give them the best "bang for the buck" in the area. I'm sorry you feel we let you down in this regard. I do hope you'll consider giving us another chance to earn your business and provide a better lodging experience in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"A very nice hotel"

5
StanMc284, Beaverton, Oregon 12/08/2016

We were visiting family in the area. The hotel was great and it was very convenient to have a large grocery store across the street. I enjoyed having strawberries on my waffle for breakfast. The staff was friendly and helpful. The building was well maintained.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear StanMc284, Thanks for staying with us during your recent family visit. We appreciate the business. Thank you also for the kind words and perfect score in your review! It is nice having the Rosauers grocery store across the street, as you experienced. Strawberries on your waffles and a friendly staff...sounds like a pretty good combination! Please visit us again, anytime. We'll have things ready for you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Place in the Wheat Fields"

5
Gina B, Tacoma, United States 11/08/2016

We stayed at this hotel for one night while en-route to pick up a new puppy! The hotel was super clean, staff friendly, and a bonus was the breakfast in the morning! The pool was open at 8 which was great for our two toddlers who had a great morning swim before another long drive! Thanks for the hospitality!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Gina, Thank you for staying with us during your recent "puppy trip". Congrats on the new addition! I'm so glad you found our hotel to be so welcoming and hospitable. Thanks for the kind words about the staff and property. We have a great staff, and they do a fantastic job presenting a very clean and comfortable "home away from home". You are so welcome for the hospitality. Please come again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Welcoming Staff"

5
Randal S, Port Orchard, United States 08/08/2016

When I arrived the desk attendant noticed that I was riding a motorcycle. She handed me a fluffy new cloth to wipe down my bike with the hotel's complements and offered to let me park my bike under cover out front.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Randal, Thanks your recent stay with us. We appreciate your business. I'm glad you had a pleasant, welcoming experience upon your arrival. We do offer our motorcycle-riding guests a soft cloth to wipe down and care for their bikes. Please come again, anytime. Thanks again for your visit. Sincerely, Caleb A. Cox Director of Sales & Marketing

"So thankful that we got the last room!"

5
amymeredith74, Enterprise, Oregon 03/08/2016

We called from Lewiston and were fortunate enough to get the last room that they had available. We felt even more lucky after spending the night there. Great hotel, great staff, and great breakfast. Our room was very comfortable and clean...the entire hotel smelled clean. Caleb, and the front desk staff, lined us out with driving directions and a map before we left the next morning.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear amymeredith74, Wow! What a wonderful review. Thank you for your kind words. They mean a lot. I appreciate your complimenting our terrific staff. I'm glad you were so pleased with them, the property, the cleanliness, and the breakfast. It sounds like you got to experience what we strive to provide each guest. Again, I really appreciate your gracious words. Please come and stay with us again! We look forward to seeing you again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Deal in a Small Town"

5
Bill L, Issquah, United States 02/08/2016

We stayed at the Best Western Wheatland Inn while passing through on a motorcycle trip with some friends. The hotel appeared fairly new and has been maintained well. We had no problems during our one night stay. The bed was comfortable and, as always, the shower a delight, especially after a long day on the road.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Bill, Thank you for stopping in and staying with us during your trip through the Palouse. We really appreciate the business. We have many riders that stay with us as they're passing through. The beautiful scenery and open, winding roads are a big attraction for bikers of all kinds. Thanks for the compliment about the appearance of our property. Our staff does a terrific job maintaining and keeping a clean facility for our guests. I'm glad you got a good rest and shower. Those long hours on the open road can be wearisome. We appreciate your visit and the great review. Please come again, anytime. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Only problem was internet connection was the speed of frozen molasses when I first got online"

5
Rust-E-Junque, Hermiston, Oregon 30/07/2016

Nice room with a good breakfast , internet was extremely slow when I first got on , I could look at one email , and it kicked me out - Was better later , and no problem in the morning - Breakfast was supposed to be at 6 AM , was ready when we went down at about 5:15 - Real stainless flatware , real dishes , good breakfast!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Rust-E-Junque (love the name!), Thank you for your recent stay. We really appreciate your business! Perfect score in your review...thanks! I appreciate your important feedback about your visit here at the Wheatland Inn. First of all, I'm sorry your internet connection was so slow. I know how frustrating that can be. We do have this concern every once in a while. We know important good Wi-Fi is to have. Unfortunately, we are limited by the local service providers we use, especially during peak usage times. It is something we constantly monitor. Outside of that, I'm glad you enjoyed our early, full, hot breakfast. Yes, we do use real dishes. We try to provide a genuine "home away from home" experience for our guests, as much as possible. Thank you again for your feedback and visit. Please come and visit us again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"pleasant and friendly atmosphere"

4
Alice M, Vancouver, Canada 26/07/2016

It is a neat and quiet inn in Colfax, which is very close to Steptoe Butte. It serves free breakfast starting very early in the morning. You may ask for a free map of 'Photography Hot Spots at Palouse' for touring this small town, but you need a car for transport. There is no taxi/cab service in this town. There are many heritage buildings and local stores on the Main Street near the inn. Although there are no restaurants in the inn, there is a grocery store just across the street, where you can buy many food items including bread, fruit, beer and ice-cream. There are also some eating places nearby, but checking the open hours is a must.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Alice, We really appreciate your visit, the great score in your review, and your kind words! We strive to provide a clean, quiet, and comfortable place for travelers to rest. As we are the "epicenter of photography on the Palouse", many photographers, from all over the world, visit this beautiful region and stay with us. The photography hotspots map is very sought after. Colfax is a small, rural town with a great history and heritage. As you noted, we don't have some of the services of a big city, but there are many charming stores and eating establishments. Thanks again for your visit. Please come again, anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best Western, Colfax."

4
J Keith D, North Saanich, Canada 26/07/2016

My wife and I stayed here on a recent photographic trip to the Palouse. The hotel is new in appearance both inside and out. Staff informed us that it isn't new, but recently renovated. Our room was very clean and certainly up to a standard which made our stay thoroughly enjoyable. The inclusive breakfast was the usual 'self-serve' toast, cereal, bagel fare. Staff were friendly and helpful. The only minus point came when I visited the front desk on the second day to ask for a map of photographic locations printed on a sheet of cheap paper. I think the Chamber of Commerce provide them. The woman at the desk asked if I'd already had one. I explained that I had, but that we'd spilled coffee on it and discarded it. After some consideration, she eventually produced one from under the counter and grudgingly handed it to me. It's a small piece of printed paper!!! Fortunately, I didn't encounter her at any other time. Despite that, of course I'd recommend this hotel. Just don't spill coffee on your free map. ??

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear J Keith D, Thanks very much for your recent stay during your photographic trip. We really appreciate your business! We love being the "epicenter of photography on the Palouse". I'm glad you found our accommodations up to your expectations and that your trip was enjoyable. Thank you for complimenting our wonderful staff and the amenities here at the Wheatland Inn. Many people love and comment on our full, hot breakfast. We have it ready early in the morning, which our photographers especially love. We know how important it is to capture the light during the best times of the day. With regard to your "map experience"… First of all, I apologize that this encounter took away from the enjoyment of your trip, if even a bit. Our staff does intend to serve each guest in a helpful and pleasant manner. In looking into this matter, I think the whole issue arose out of an unfortunate misunderstanding. In the past, because of the high demand for those “photography hotspots” maps, and their limited supply, we've had to be a bit careful in how many we hand out. We just want to make sure that everyone who requests one has the opportunity to get one. I apologize the interaction over this was unpleasant. I agree with you that it's just a “small piece of printed paper”, but that really wasn't the issue. It was merely a supply/demand thing, and it could've been handled better. That being said, thank you again for your visit, the great score in your review, and your honest recommendation. Please come again. We look forward to having you back at different times of the year. The Palouse is “photo-worthy” year-round. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice motel in small town"

5
richardmT1170BM, Sandpoint, Idaho 25/07/2016

Very nice motel.....not much going on in this town. Great Mexican restaurant down the street about 4 blocks, can't remember the name. We were on a motorcycle trip, and parked our cycle right near the front entrance, which was covered.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear richardmT1170BM, Thanks for your recent stay. We appreciate your business and the perfect score in your review! I'm glad we were able to accommodate you on your motorcycle trip through the area. Yes, Colfax is a small, agricultural town, and it's definitely a quieter environment than a big city. That's why many people love staying with us. I'm glad you enjoyed your meal at Sol Vallarta. Many people enjoy the food there. We hope you visit us again and enjoy more of the area! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Incredibly friendly staff, very pleasant stay"

4
Sas B, Monroe, Washington 13/07/2016

First and foremost the staff are exceptionally friendly, pleasant, helpful, and professional. The room my wife and I stayed in was very clean and spacious for a double queen bed room. The facility seems extremely well-maintained including the exterior grounds. There are fresh baked cookies available in the evening around 6 PM, and they give you more than just a continental breakfast in the morning. The morning we were there we enjoyed diced ham with our scrambled eggs as well as country herb potatoes. They even had biscuits with country gravy. Of course there were muffins, bagels, pastries, cereal, coffee & teas, juice, and milk available. Overall a very pleasant stay at a reasonable price!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Sas B, I just can't thank you enough for your gracious review and great score. We really appreciate your business! It's great to hear you had such an enjoyable stay and experience here at the Wheatland Inn. Thank you for complimenting our tremendous staff on their professionalism and helpfulness. As you noted, they do a wonderful job presenting each guest with a very clean hotel, inside and out, to call their "home away from home". Many others, like yourself, enjoy our full, hot breakfast. There's a great selection for any type of appetite. The fresh-baked cookies we serve each evening in our lobby are that nice, "homey" touch! We aim to provide what you experienced, a great value for a pleasant stay. Thanks very much again! Please join us again, anytime. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Colfax Wa stay at the Best Western"

5
Patrick P, Snohomish, United States 10/07/2016

I was very pleased with the professionalism of the staff, breakfast provided, and advice on area activities. I would highly recommend staying at the Colfax Best Western. It was a very enjoyable experience.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Patrick, I really appreciate your kind review and the perfect score! Thank you for your recent stay. It's great you got to experience the professionalism and service of our wonderful staff. They work very diligently to serve each guest who stays with us. I'm glad your experience here at the Wheatland Inn was an enjoyable one. Your recommendation of our hotel means a great deal. Please do come again, anytime. We look forward to your return visit! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Short but sweet stay"

4
Bobbie12341, San Felipe, Mexico 01/07/2016

We checked in early before attending a memorial service. Room was not ready which we understood, but at least we completed all the paperwork. When we returned, keys were waiting for us. Room was clean, fresh and comfortable. Very nice breakfast variety ready early in the morning. Employees friendly and helpful!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Bobbie12341, I really appreciate the great score and your kind review. Thank you for complimenting the staff on how they served you in a friendly and helpful manner, and for mentioning the great work they do in offering a very clean place to lay your head. A memorial service is sometimes a heavy burden on the heart. Hopefully, we were able to lighten the load just a bit. I'm glad you found your stay to your liking, including the full, hot breakfast. Please do come visit us again. We really appreciate your business! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best hotel in Colfax"

4
User 27/06/2016

Excellent hotel to for visting Colfax area. This is a small town (be very carefull of speed limits). Ideal to all local attractions (Steptoe hill etc) - best for Palouse Photo workshop & tours. Little price for age of facility.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Balvant P, Thank you for the wonderful review and great score. We really appreciate your recent stay with us! We are the "epicenter of photography on the Palouse", and we love it! A number of photo tour groups and workshops, from all over the world, visit the Palouse and stay with us. We do our best to offer a great "base location" to visit the many beautiful area attractions that photographers love. Our goal while doing so, is to provide the best "bang for the buck" in the area. As you mentioned, it's a "little price" for our relatively new facility. Please do come again, during all four seasons. It's very beautiful on the Palouse year-round! We look forward to having you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great location for photographing The Palouse."

4
2073nitty, Los Angeles, California 24/06/2016

Everything you would expect at a Best Western in a small, urban town. Clean rooms, friendly staff and free breakfast. Overall, I would say this is a good deal for the money. Restaurant choices are a little slim but it's a beautiful, 20-minute drive to Pullman which has many more choice for places to eat.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear 2073nitty, Thanks for the great score and your kind review! We really appreciate your business. As you experienced, we are the "epicenter of photography on the Palouse". We love being in them middle of all this wonderful, grand beauty. I'm glad your stay here at the Wheatland Inn lived up to your expectations of Best Western. Our staff does a tremendous job of presenting a very clean place to rest your head, all with a friendly, helpful demeanor. Thanks for also mentioning the free, full, hot breakfast. A lot of people really enjoy it. It's one less thing you have to go out and spend money on. As you wrote, it's "a good deal for the money". That's what we strive to provide. Thank you also for the feedback about restaurant options in Colfax. As a small community, it's sometimes difficult to offer a good selection of dining establishments. It is something we hear about regularly and are working towards adding more. As you mentioned, there are a number of options here in town, and more in Pullman, a short drive away. Thank you again, so very much, for your stay and kind review. Please come again anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Stay-Colfax, WA"

5
baba410, Dallesport, Washington 18/06/2016

Friendly Staff,Clean Rooms, Comfy Beds, Awesome Breakfast, Nice Indoor Pool and Hot Tub, Rosauer's Grocery Across the road, Eddy's Chinese Restaurant is Awesome, also, burger joint near by and subway. Pizza Place down the road

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear baba410, Thanks for your recent stay. We really appreciate your business! Thanks for the perfect score, and for your complimentary words about our staff and facility. They do a great job to provide each guest a comfy place to rest while traveling. I'm glad you liked the full, hot breakfast. Many people love it. It sounds like you got to experience a number of places here in Colfax. It's a great, little town. Please come back again and stay, anytime! Thanks again. Sincerely, Caleb A. Cox Director of Sales

"Best place to stay in Colfax."

4
Elaine H, Worcester, United Kingdom 18/06/2016

Booking a Best Western is always a good idea - you know what you're getting. Ideal central location for photographers exploring the Palouse area. Clean, well equipped rooms with friendly, helpful staff who clearly know the area well. Good breakfasted easy parking. No on site restaurant, but the Mexican place a few blocks down is worth a visit.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Elaine, Thank you for your recent stay with us while photographing the picturesque Palouse region. We appreciate your business! It's nice to have a Best Western hotel in a small town, such as Colfax. Like you mentioned, "It's always a good idea - you know what you're getting." Very true. Thank you for complimenting our staff and facilities. Our does a terrific job presenting a clean property, with easy, complimentary parking, and service with a smile. Colfax is a very nice, welcoming town, with hometown service and charming shops. I'm glad you liked the very popular Mexican restaurant, Sol Vallarta. We look forward to having you back, anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent, casual hotel"

5
James F, Edmonds, WA, United States 14/06/2016

We have stayed at this hotel for 10 years. It really is a very nice, comfortable hotel with a wonderful breakfast menu. We had our rescue dog with us and they were thoughtful to give us a room on the first floor...close to an outside door. Staff is very friendly and helpful. We could stay in Spokane, but this has been our choice for years. You will like it too.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear James, Thank you so very much for your kind review and the perfect score! We really appreciate your continued, repeat business. I'm glad you loved our breakfast menu. Thanks, also, for complimenting our wonderful staff. They do a great job in serving our guests in a friendly, helpful manner. We know there are many fine properties to choose from in this area. It means a great deal to us that you continually choose to stay at the Wheatland Inn! We look forward to having you back again, anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Hotel; Great Location"

5
User 08/06/2016

Was here in May 2016 for a photography course offered by Rocky Mountain School of Photography. Perfect spot for this workshop; Hotel very clean; staff very friendly at all hours of the day; For this workshop, it turned out to be a great base camp. Loved the Palouse so much I plan to return with friends in August and will likely stay here. Wondering what the best long weekend in August is to visit to see the harvest

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Roberta, Thank you so much for your recent stay and the perfect score in your review! We love being the "epicenter of photography on the Palouse". It is a great blessing to be surrounded by so much natural beauty. I'm glad you had a great trip with Rocky Mountain School of Photography. You all were a great group to have. We look forward to having you all back many times going forward. Thanks for the kind words about the cleanliness of our hotel and friendliness of our staff. They go out of their way to serve each guest in a friendly and assisting manner. Please do come again for harvest. You've seen the fantastic spring colors, with the deep greens, blues, and browns...in harvest you'll get to see all of that turn into the literal "Amber Waves of Grain". As far as the eye can see, you'll capture the golden fields and the hard work necessary to bring all of that grain to the world market. It's quite a site to see. The sunsets are wonderful! Harvest runs from late July through August. Just pick a weekend, but please don't delay, it's still a busy time of year! We really look forward to having you stay with us again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Friendliest staff ever"

5
Jennifer G, Forks, Washington 03/06/2016

I stayed here for a week doing photography in the surrounding area. From check-in (very late in the evening) through my departure, I met nothing but friendly, helpful staff. For example, when I checked in, the lady working the front desk asked why I was there, and when I told her it was for photography she immediately asked me if I would like a map of the area with many of the common locations on it. When I said yes, she handed me one. I found this map extremely valuable the rest of the week. The rest of my stay was similar. Breakfast included: eggs, meat, potatoes, gravy, waffles as well as the common things most hotels offer. The rooms were very clean. The room was quiet and there was no traffic noise. I was a little concerned when I saw the train tracks but I never saw or heard a train so that was not a problem. The bed was comfortable and the WiFi fast. I found this hotel based on recommendations from other photographers and am delighted to add my own. I would happily stay here again.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Jennifer, Wow! "Friendliest Staff Ever"...I so very much appreciate all of the kinds words of your review, beginning with the title. Thank you for your recent visit/stay with us. Like many others right now, I know you were here for photography. As we are the "epicenter of photography on the Palouse". I'm glad you found the recommendation and tried us out. Thank you for complimenting our friendly staff and amenities, including the breakfast and Wi-Fi. Our amazing staff does a tremendous job providing a clean, quiet place to rest while traveling. It sounds like you experienced everything we strive to provide. As you also found, our numerous photographers love the "photography hot spots" map. The Palouse is a gorgeous place to shoot, but there are so many things to see, it's very helpful to have most of the favorite places already mapped out for visitors. Your kind words and perfect score are a real blessing to all of us here at the Wheatland Inn. Please do come again...all four seasons are wonderful for photography! Sincerely, Caleb A. Cox Director of Sales & Marketing

"A Place for Photograhers"

5
Michael B, West Linn 27/05/2016

The hotel is in the heart of the Palouse country and is an ideal place to base a photography trip. It is a short distance (30 minutes) to Pullman, WA and Moscow,ID. Several organized photography groups stay at this hotel. Their breakfast room has a much more extensive selection of food than one usually encounters. Breakfast is included. This is the only real hotel in Colfax but they still go out of their way to provide a nice place to stay. Hotel was very clean and staff were exceptionally friendly

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Michael B, Thank you so very much for your recent stay with us. We sincerely appreciate your business! Thank you also for the wonderful review and perfect score! It sounds like you had a good trip for photography. As you mentioned, many photography groups stay with us. We are the "epicenter of photography on the Palouse". Being centrally located in this gorgeous region is beneficial for the many photographers from all over the world who stay with us. Thanks for complimenting our "exceptionally friendly staff", as well as our complimentary, full, hot breakfast. We do our best to be a welcome and restful, "home away from home". Again, thank you for your kind words. They are a blessing to us all. We hope you'll come and stay with us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very nice clean hotel"

4
jcoppes, Orlando, Florida 27/05/2016

Stayed at this motel for 4 nights. The motel was spotless, the rooms were adequately sized. The front desk staff was helpful. The breakfast was good, but not outstanding. I will return to this motel. The meeting room was adequate for a group less than 20.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear jcoppes, Thanks very much for the great score in your review! We appreciate your business. I also appreciate your complimenting the staff and amenities of our hotel. Our staff does an excellent job of providing a "spotless" place to rest your head while traveling. I'm glad you found the staff helpful and breakfast and meeting room to your liking. We hope you'll visit us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Nice place to stay for photo base in the Palouse"

5
MAS9024, Seattle, Washington 25/05/2016

This property is very nice, clean, well managed and the staff are all very helpful and friendly. A great base if you want to go to Eastern Washington to take pictures in the Palouse. The Palouse is amazing in the spring with all the new crops and different colors of green contrasted with the newly plowed fields that are getting ready for seeding or planting. Breakfast is ready in the morning. They provide all the usual, cereal, eggs, potatoes, gravy, oatmeal, bagels, fruit, yogurt, waffles (make them yourself - quite easy and the taste good!), coffee, tea, juices. It's quiet and the grounds are well maintained. Well priced. We would definitely stay here again. Only a few restaurants but that wasn't an issue for us. We were out most of the day and ate where we landed while taking pictures and Pullman is only 8 miles away.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear MAS9024, Thank you very much for the perfect score in your review! You've experienced just what we strive to offer every guest here at the Best Western Wheatland Inn. Thank you for complimenting our friendly staff. They all work very hard to be welcoming, but also helpful while you stay. I'm very happy you found the grounds, amenities, breakfast, and pricing to your liking. It sounds like you got a very good value for your money! As you mentioned, this is a great "base" for the numerous photographers, from all over the world, who come to photograph the Palouse area. We ARE the epicenter of photography here! Like you said, the colors are amazing. We hope you'll visit us again for the other seasons as well. All four seasons are spectacular for photography here! Thank you again, very much, for your business! We look forward to serving you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Oh those pillows!"

4
Cherie C, Snoqualmie, United States 25/05/2016

The hotel was very nice all except the pillows. I would opt to stay in Pullman, WA instead of Colfax, WA as almost all the full service restaurants were closed for dinner at least twice a week so we ended up going over to Pullman just to get a good dinner.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Cherie C, Thank you for the great score in your review, as well as the valuable feedback. I'm glad you found our hotel to be nice for your stay. You noted the comfort of the pillows wasn't to your liking. I'm sorry for that, and wish you'd stayed just a bit later as we've begun changing out the pillows for all of our rooms. Regarding your dinner experience with some of the local restaurants, your feedback is very important. We've had many discussions in our town about the need of a full-service, family restaurant with more favorable hours. Being a small town, this is sometimes the drawback. We appreciate your business and hope you'll visit us again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Simply perfect"

5
Ewaizel, Vancouver, Canada 22/05/2016

Room was clean. Bed comfortable. Pool perfectly relaxing. Breakfast with good diversity and staff really friendly. Nothing else to ask for. For us it was the perfect hub for a photography tour at the Palouse area. Very close to Steptoe Butt

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Ewaizel, "Simply perfect". I love it! Thank you so kindly for your perfect score and review. We appreciate your business. I'm very happy you found our hotel to be so relaxing and friendly. Our staff does a tremendous job to ensure everyone experiences a clean property, with amenities and a breakfast that serve as that "home away from home". Your kind words are a blessing to us all. As you mentioned, we are the perfect hub for photography on the Palouse. I'm glad you enjoyed your trip and stay with us. Please do come again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great rooms and price was right"

5
wongt1, Seattle, Washington 16/05/2016

Our group had 9 rooms. We attended a celebration of life for granny in Farmington. After the activities we wanted to get together before bedding for the night. The front office graciously opened the breakfast room for use to use. We provided pizzas, wine and soft drinks. The kitchen supplied the wine glasses etc. We cleaned the room after using. The hotel folks are terrific.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Wongt1, Thank you again for allowing us to play a small part in helping your family celebrate the life of Granny. I'm glad we were able to be here for the family. Thanks for taking the time to submit the review of your stay. We really appreciate the perfect score! Your gracious words complimenting our staff mean a great deal. We are always here to serve our guests. I'm glad we were able to accommodate your family through the use of our breakfast area. Thank you also for going the step and cleaning up after yourselves. Little gestures like that are mutually beneficial. We hope you'll consider staying with us again if there's ever a need, whether group or individual. Thank you again, kindly, for your business. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful"

5
203karen, Everson, Washington 01/05/2016

Every one was very helpful & knew all the facts we were looking for & then some. Would recommend it highly! The staff from the desk person to the dining aide everyone was very pleasant . Would stay there again if ever I get to go to the Palouse Falls & Steptoe Butte again.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear 203karen, I really appreciate you taking the time to review your recent stay with us. Thanks, first of all, for your business, and for the perfect score! I'm glad you found the staff so helpful in assisting you while you toured the Palouse area. They are very diligent in being friendly and helpful to every guest who stays with us. Hopefully, you'll come visit the area and stay with us again! Thanks again for your recommendation and great review. Sincerely, Caleb A. Cox Director of Sales & Marketing

"One Of The Best"

5
Rainier72, Lynnwood, Washington 26/04/2016

Wheatland Inn is a great place to stay while being in the Palouse area. If you're exploring the Palouse like we were, this is a great central location. I can't begin to figure out to start to say how impressed I am with this place. Friendly staff, clean room, great breakfast, and lots of amenities. Every time you run into a staff member, you're greeted. Including maintenance. Our check in was smooth. We were told where things were, including the cookies every night. The room was clean. Beds were nicely made. Probably too many pillows, but to each their own. TV, fridge, microwave, coffee maker, desk, and chairs make for a nice spacious room. Free wi-fi is available. Bathroom was clean. I like the soap/shampoo dispenser in the tub. If you forgot something, check the list in bathroom. Chances are they'll have it available at the front desk. We did have one issue with the bathroom, but it was taken care of immediately by the manager himself. Other than the cookies at night, the lobby has coffee, iced tea, newspaper, fireplace, internet access, chairs, and some books and albums of the Palouse. Other amenities up front are a laundry room, indoor pool, gym, conference room, and ice and vending machines. There is a breakfast room and breakfast is available longer than most places I've been to. You have four hours to enjoy a great breakfast. Waffles, meat and eggs, biscuits and gravy, yogurt, and juices are just a few of the many things you'll find. Definitely the best breakfast experience I've had at a hotel/motel. Wheatland Inn is in the north part of Colfax. Grocery store is right across the street. A few restaurants are within walking distance. It's clean, quiet, and very affordable for what you get. It's one of the best places we have stayed in. We spent about a week in Colfax and it was nice knowing we had a great place to stay each night. If you're spending some time in the Palouse, even one night, I would highly recommend the Wheatland inn. You won't be disappointed.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Rainier72, Wow! Thank you, first of all, for the perfect score. Where do I begin? What a wonderful, thoughtful gift your words are! I sincerely appreciate the glowing, in-depth review of your recent stay. Thank you for your business. We truly appreciate the fact you chose to stay with us during your trip to the Palouse. I am so thankful that you found our hotel to be so welcoming, friendly, and equipped with the numerous amenities you mentioned. Thanks for complimenting the staff and the diligent work they perform each day to provide each guest a top-tier hotel experience. Your recommending us to everyone means a great deal! Again, we appreciate your business and your amazing review. Your heartfelt words are truly a blessing to us all. We look forward to having you again in the future. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Extremely Reasonable"

5
User 20/04/2016

The Best Western in Colfax is very reasonable priced. It's very clean and quiet, and the breakfast they serve is way above standard. I highly recommend this hotel to anyone staying in the area. You won't be sorry!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Ronald, I really appreciate you taking the time to give us your feedback. Thanks for an amazing review! We are grateful for your business and recent stay. I'm glad you found, like many do, our hotel accommodations to be so reasonably priced. Thanks also for complimenting our quiet and clean amenities. Our staff works very hard to provide each guest a "home away from home", and those are two of the biggest points on which we focus. As you also mentioned, a hearty, hot breakfast is one of the many services we provide each guest. I'm glad you liked it. Again, thank you so kindly for the great review and recommendation of our hotel. We look forward to having you return, whenever that might be! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great hotel and staff"

5
Alex Z, Othello, United States 14/04/2016

Nice Hotel and great service! Kids loved the pool and our 7 month old was provided with a crib to sleep in which was awesome. The breakfast was good quick and easy! I appreciate the service that was extended to us the check out time was perfect @ 12PM not to early, allowing plenty of time to get the kids ready! the pool hours are also great not super early closing at 10PM.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Alex, Thank you for your recent stay with us. We really appreciate your business! Thanks also for your complimentary words about hotel and staff. I'm glad you found our breakfast and check-out times helpful, as well as the crib for your baby. All in all, it sounds like you had a very enjoyable stay, which is what we strive to provide. Please come again, anytime. We love being your home-away-from home! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Excellent Customer Service"

4
Ronna C, Olympia, United States 11/04/2016

The Colfax Best Western has the best staff I have ever experienced at a hotel. They are kind, helpful, and always has a smile. The Assistant Manager is in my opinion has the best customer service that I have ever experienced in a hotel. I am a Coug Mom and enjoy staying the 20 minutes out of Pullman because of the hotel and their staff!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Ronna, Thanks for staying with us over WSU Mom's weekend. We appreciate your business! It's a delight to receive your warm, heartfelt words of appreciation of our hotel and staff. They're truly a blessing! So many people complement our hardworking staff. They go out of their way to make sure everyone is welcomed, as if they are family, and their stay is pleasurable. Our Assistant Manager, LaDina, is exceptional, as you so rightly mentioned, at truly serving our guests. Thanks for the kind words about your experience with her and the entire staff. We look forward to seeing you again, for Mom's weekend or anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"The Staff"

5
dejabo51, Beaverton, Oregon 09/04/2016

We checked it and our first person was Allison we had a special request and she had no problem taking care of our needs....The entire staff were 100% some of the best I have ever encountered in all of my our travels...GREAT JOB!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear dejabo51, Thank you so much for your recent stay and the terrific review! I'm very happy you had such a great experience here at the Wheatland Inn. Thanks for the wonderful compliment about our staff, including Alli. They work very hard to serve our guest and make them feel at home. It sounds like you've done quite a bit of traveling around, and that makes your note ESPECIALLY kind. Thank you again. We look forward to having you back, anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Exceptional Stay"

5
Kelly T, Colfax, United States 07/04/2016

Friendly front desk and housekeeping staff. Clean hotel and rooms. Great breakfast and cookies at night! Amenities: small workout room and pool were great too! Amazing value for the price! Easy drive to Pullman, beautiful countryside.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Kelly, Wow! What a fantastic review! We really appreciate your recent stay. Thank you so kindly for the complimentary words about our staff and facilities. People do come from all over to see the beautiful Palouse countryside. I'm so glad you found the friendly, hometown hospitality that we strive to provide. Yours is exactly the type of experience and response we work toward. "Amazing value for the price!" Thanks again, very much! Please come again. We look forward to any future return stay. We're happy to be your home-away-from-home. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Quaint and cozy"

4
Eric C, Tacoma, Washington 03/04/2016

Quaint little town with not much open after 2 on a Sat. Some cool historic buildings and an old railroad line. Hotel is clean but walls are a little thin. Does have a grocery store across the street which came in handy. Breakfast was ok not as good as some others but it's all inclusive so hey. Would stay here again.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Eric, Thank you for your recent stay with us. We appreciate your business. I'm glad you found Colfax quaint and interesting. It really is a charming, little town, with good people. I appreciate you taking the time to write your review about your stay here. We appreciate the good score and feedback. Sincerely, Caleb A. Cox Director of Sales & Marketing

"The best place to stay when visiting Moscow"

4
William J, Helena, United States 01/03/2016

Sure, it takes a few minutes to get up and back to Moscow from Colfax, but the lodging experience is excellent. Highly recommended for staff service, amenities, and location. And the location is super quiet. You'll get a good night's rest for whatever is awaiting you the next day.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear William J, We really appreciate your recent stay with us. Thanks for taking the time to provide the review of your experience. Your words are very kind. Thanks for complementing our staff, amenities, and location. I'm very happy your nights were very restful. Please visit us again whenever you're in the area. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best Kept Secret on the Palouse"

5
BecksterPullman, Pullman 27/02/2016

We stayed at the Wheatland Inn because we couldn't get a room in Pullman or Moscow due to the Jazz Festival. We're glad now because the Wheatland Inn was GREAT. The rooms were impeccably clean, the staff were lovely and the breakfast was genuinely amazing: fresh waffles with strawberries and cream, sausage, biscuits and gravy, fresh fruit, yogurts, and more. The price was very reasonable and the staff worked to accommodate a special request. I would definitely stay again and will be putting visitors up there, too.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear BecksterPullman, Wow, what a terrific headline comment! I'm so happy you found us and we were able to accommodate you during a busy event time. Thank you so much for taking the time to mention the great work our staff does in providing an "impeccably clean" place to rest your head while away from home! They do a great job, and work hard to be welcoming and serving to our guests. Thanks also for the mention of our great breakfast. We really strive to provide an outstanding "bang-for-your-buck". Not having to shell out money for everyone to start your day, when it comes to breakfast, is a helpful, and often surprising, treat for our guests. As you mentioned, we offer a wide array of choices. Everyone likes something different. Please do stay with us again whenever you need...and we would LOVE for you to pass the word along to friends and family, too! Best regards, Caleb A. Cox Director of Sales & Marketing

"Cozy and warm"

4
Diveshack0674, Gresham, Oregon 26/02/2016

Whenever in the Colfax area, visiting the Best Western is like finding a oasis of cozy and warmth in the rural Washington town. The staff is exceptional and accommodations comfortable. Only dings would be to update the fitness room and add more health-orientated items at breakfast.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Diveshack0674, Thanks for review and feedback. We really appreciate your kind words. I love the "oasis of cozy and warmth..."! That's a very gracious, thoughtful sentiment. It's what we want each of our guests to experience when they stay with us. I also appreciate the note about breakfast and our fitness room. We'll take note of it. As you might imagine, our property is always a work in progress. Thanks again for your business. We look forward to having you stay again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Outstanding stay!"

5
Kraig B, Onalaska, United States 11/02/2016

I stayed 33 days here. The staff was outstanding and went well above to make sure my stay was comfortable. They assisted me with things of interest to do on my off time. I have nothing but good to say about BW Wheatland Inn.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Kraig B, We really appreciate your recent long-term stay with us. I love your comments! Your experience is EXACTLY what we strive to provide for each guest. Thank you so much for the kind words. Please do come again. We really look forward to your return visit! Thanks again and take care. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Tucked Away Treasure"

5
Sumbi O, Sherbrooke, Canada 27/01/2016

Great, nice place to stay. I loved every bit of it. All the staff were helpful and very pleasant. Everything in the room worked just fine. I liked the hotel very much. The breakfast could do with a bit more variety but besides that, all good.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Sumbi O, What a great review! Thanks so much for your business. A "great, tucked away treasure"...man, that's so great. I'm glad you enjoyed our hotel so much. We also think the lodging we provide is real find. Please come and stay with us again any time. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Friendly and comfortable place to stay"

5
268photogal, Edmonton, Canada 10/01/2016

The staff are always friendly and eager to help in whatever ways they can. The rooms are comfortable and clean. Excellent free hot breakfast in the morning with choices including eggs, sausage or bacon, potato, waffles, yogurt, cereals and bread. Great place to stay!.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear 268photogal, Thanks for the perfect score and kind words of your review! We really appreciate it, and are glad you had such a positive experience during your stay. As you mentioned, our staff members go out of their way to be helpful and serving. Many people love and comment on our full, hot breakfast. I'm glad you enjoyed it as well. All in all, it sounds like you had the exact guest experience we strive daily to provide. Thanks for your visit. Please do come again, anytime! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Best Western is the best while in the area!"

5
patthomas5313, Bremerton, Washington 05/01/2016

Always a treat to stay here while traveling throughout Eastern Washington. Always clean, friendly staff, and comfortable rooms. The hotel breakfast is worth the calories, better than the normal standard.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear patthomas5313, Thanks for your return visit and stay with us. It's always a pleasure to have our repeat guests! Thank you for sharing your experience about our amenities and staff. We got a chuckle from your comment about breakfast. It is a nice break from the "normal", plain, continental breakfast. A good, hearty breakfast is great way to start the day! Please come again... Sincerely, Caleb A. Cox Director of Sales & Marketing

"Snow Day"

4
User 22/12/2015

We were traveling through and stayed here a little unexpectedly. There was low visibility so we stayed the night rather than keep driving. The staff was very friendly. The rooms were very clean. Breakfast in the morning was hot and fresh. We did not get a chance to use the pool, but it looked great. There was laundry facilities too. Would stay here again if we came this way. We are farmers, and we spent time

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Dear Kjcmm, Thank you for your recent stay and the great review. I'm glad we were able to be a "port in the storm" for you. With winter storms, slick roads, and poor visibility at times, we've had a number of people seek shelter with us for a night or two. I'm glad we were here for you. Thanks for your comments about the cleanliness of your room, friendliness of the staff, and quality of the breakfast! Please come again, in bad weather or good. Next time, make sure you take advantage of the pool! We really appreciate your business. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Wonderful shelter from the storm..."

4
QuanYinLynne, Spokane, Washington 29/11/2015

Sought refuge in Colfax amidst Windstorm 2015, too dangerous to continue drive to Spokane. Looking forward to an evening of HGTV when BAM an apparent transformer break nearby took out power in all of Colfax. The staff were great that night and power was restored by morning. Thanks Wheatland Inn. Clean, safe, hospitable.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
QuanYinLynne, We really appreciate your taking up refuge with us during "Windstorm 2015". Man, it was a bad one! You definitely were not alone. For days, we had MANY people from the area, mostly Spokane, who stayed with us. It was a trying time, but that makes the kind words of your review all the more gracious. Thanks for your stay, and the great review! We hope to see you and your friends again soon (and hopefully under more "normal" circumstances). Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great Friendly place to stay"

5
Michael A, Monroe, United States 16/11/2015

Everything was great during our time here. Wonderful staff and fresh cookies that really got my attention. they seemed very inviting from the moment we stepped into the lobby. The rooms were clean and very nice. We enjoyed our stay very much!!

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Michael, I'm glad you had such pleasant and inviting stay here. Thanks for yesterday's review and the perfect score! Yours is the exact response we hope to receive. -P.S. I'm glad you enjoyed, and were surprised by, the fresh-baked cookies we provide each evening. ;-) Please come again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Exceptional Place to Stay"

5
Joanne B, Ephrata, United States 07/11/2015

This place is a great place to stay and a very good value. The bed and pillows were amazing - best sleep I've had in years. The rooms were very clean and quiet and I wouldn't hesitate to recommend this hotel to anyone! Although I didn't take advantage of the breakfast or the pool, I did avail use the fitness room, internet and TV and everything was great.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Hi Joanne, I'm so happy you had such a great stay recently with us, especially a good rest. Thanks for mentioning the great value of our hotel, including it's comfort and amenities. When you stay with us next time, make sure you also partake of the complimentary full, hot breakfast, as well as the pool. Get the whole experience! Thanks for the comment, also, about the cleanliness. Our staff does an amazing job of keeping the property clean and ready, both inside and outside. Thanks again for the great review. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Very Nice Hotel"

5
User 07/11/2015

Hotel is very inviting inside and out. Clean and welcoming. Breakfast offering was very good. They had cold cereal, yogurts, fresh fruit, waffles, biscuits and gravy and much more. Pool looked very inviting although we didn't have a chance to use it. Our room was very spacious and comfortable. Staff was helpful and friendly.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
garycC5620AO, Thanks for your recent stay and the great review! We are glad you found the Wheatland Inn so inviting and welcoming. Thanks for mentioning the spread of food we offer each morning for breakfast. Everyone has different needs/likes for meals, so we do our best to offer a wide variety of options, both cold and hot. Please do come stay with us again in the future. Hopefully, you'll be able to enjoy the indoor pool and hot tub. It's worth it, especially this time of year! Thanks again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Stay Here When in Eastern Washington"

5
William J, Helena, United States 26/10/2015

You would be hard-pressed to find a better lodging arrangement in Eastern Washington for the money than the Wheatland Inn; that is, unless your Mom lives in Colfax! Extremely quiet, clean and welcoming. What more could you ask?

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
William, Thank you so much for kind review of your recent stay with us. Those were very kind words indeed! We can't ask for much more than (second only to Mom's house)! There is a lot of options for lodging in Eastern WA, and many are great. That makes your kind words all the more powerful and special. Our excellent staff works very diligently to provide that "extremely quiet, clean, and welcoming" atmosphere you experienced. "What more could you ask...?" Just come and stay with us again. We'd love to have you back (anytime)! Thanks again for great review! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Weekend Stay"

4
Mark L, Bremerton, Washington 26/10/2015

Very clean Best Western Hotel. A short drive to Pullman or Moscow at less than 1/2 the cost during special event weekends. Worth the short drive!! Very friendly staff, clean rooms, and a fair breakfast in the morning. The bed was a little harder than I like, but the room was roomy. Microwave and refrigerator (larger than I would expect for a hotel room) were available in the room too.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Mark, Thank you very much for that wonderful review of your stay at the BEST WESTERN - Wheatland Inn! I'm glad you found great value in your stay, especially with the amenities we provide. As you noted, ALL of our spacious rooms come with a microwave and refrigerator. Yes, during event weekends especially, MANY people are finding it's very worth the short 15 minute drive to WSU to have a quiet, comfortable stay, and save on the cost. Again, we appreciate your business and the kind words. Please visit us again...anytime of the year! We look forward to seeing you again! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean accommodations"

4
User 26/10/2015

Had to book a last minute hotel for a trip to Eastern Wa. Most hotels were booked due to WSU events. This hotel had one room left - was very clean, great breakfast, good amenities. The price was a bit steep for a place to sleep for two nights.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Laurie, Thanks for your recent stay with us. I'm glad we were able to get you a room for those busy WSU event weekends. They do fill up quickly. As such, hotels price their rooms according to the supply and demand of a given timeframe. We price our rooms VERY competitively, and work hard to provide a great value to all of our guests. As you noted, our hotel is very clean, with good amenities, and a great breakfast (full, hot) each morning. Please consider staying with us again in the future. We appreciate your business! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Great customer service and very clean!"

4
Bren H, Jefferson, Oregon 22/10/2015

Stayed here two nights while traveling to WSU game. Very clean and quiet. Great staff. Ony issue we had, was no elevator. We would have asked for ground floor room if we had known. But overall, great value and we would stay here again.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
Bren, I really appreciate your feedback and review about your recent stay with us. Many people have also found their stays with us to be clean and quiet, just as you have. It's something we specifically strive to provide each guest. Thanks also for commending our great staff. They do work very diligently. As you noted, we do not have an elevator, but still provide a great value overall. If possible, we try to offer folks a ground floor room first. When you visit again, please ask, and we'll do our best to accommodate you. Thanks again for your kind words. We hope you come and stay with us again. Sincerely, Caleb A. Cox Director of Sales & Marketing

"Colfax in the wind"

5
John P, Lake Stevens, United States 20/10/2015

I have stayed at this property a couple of times. I am really appreciative of their customer service. This property has been a great place to stay when travelling. Comfortable rooms, great breakfast for a hotel and would definitely stay here again in te future.

BWWheatlandInn, Director of Sales at BEST WESTERN Wheatland Inn, responded to this review
"Colfax in the Wind", On behalf of our hotel, I'd like to personally thank you for your repeat visit recently. Thank you so much! Many people comment on the full, hot breakfast we provide each morning, just as you have. It's on a rotating menu, too, so there's something different for those who stay longer, or come on different days. Thanks also for the kind word about our staff. We work hard to provide that friendly, comfortable, and CLEAN "home away from home", whether you're traveling for business or pleasure. We'll see you the next time you're traveling through! Sincerely, Caleb A. Cox Director of Sales & Marketing

"Clean and Quiet"

4
cougerfan, Olympia 19/10/2015

A very convenient location for attending WSU games. Staff is very friendly, rooms are clean and spacious. Microwave and fridge in room (bring your own healthy breakfast food). Much nicer that the hotel at the other end of town...

"Horrible staff"

2
BeachGuy78, Lewes, Delaware 19/10/2015

Staff was not helpful or friendly, had to stand on bedside table to replace a battery in smoke detector. Staff did not offer to help.The breakfast is the same every day. Next time I'm in the area I'll stay in Pullman where there are plenty more options and it's only 15 minutes down the road.

"Three night visit."

5
User 14/10/2015

Friendly staff and excellent facilities with an excellent king sized bed. An excellent farmers breakfast. A quiet environment. An indoor pool that children enjoy plus an exercise room. A very pleasant stay,

"Nice place with a special benefit"

5
44Boppa, Seattle 03/10/2015

I've stayed in this hotel before and never been disappointed. This was no exception. The desk staff is super-friendly. Rooms are large and comfortable. In the breakfast room, the flat-screen TV doesn't play television news. Instead, it runs a slideshow of photographs of the beautiful nearby countryside taken by people who have stayed at the hotel. Considering that photographers come from all over the globe to capture those images, this is a special treat.

"Wheatland Inn Colfax. Wa."

4
Stan M, clarkston, wa, United States 29/09/2015

Very convenient with decent rooms. Indoor pool a plus. Good staff and hearty breakfast. Located at the junction of two highways, one heading toward Spokane and the other toward Seattle. Short and pleasant drive to Pullman. Very quiet.

"Great place to stay and you can bring your dog!"

5
Dennis W, Colfax, WA, United States 27/09/2015

I get so tired of having to stay in crummy motels when we have our very well trained dogs with us. They know how to be good a home and also in a motel room. This is a great place to stay with or without a dog.

"Nice spot on the Palouse"

5
Alicia C, Nevada 14/09/2015

Clean & comfortable. Pool and hot tub were nice also. The breakfast offered everything from waffles to fresh fruit to milk & cereal. The location is central to town as well as the Palouse. The staff was excellent and this lead to a enjoyable overall experience. I will definitely stay here again.

"Nice Hotel in this little town"

4
GREGG B, Brooklyn Park, Minnesota 09/09/2015

I stayed at the Best Western on Business in Eastern Washington. It is nothing Fancy, but was a comfortable clean hotel. I would stay there again. The Front Desk People were efficient, the WIFI worked well and seemed very up to date.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.