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Best Western Plus Hotel Gateway to the Falls, Clearwater

358 Eden Road, V0E 1N1, Clearwater, Canada - Voir sur une carte
Best Western Plus Gateway to the Falls - Vue extérieure Best Western Plus Gateway to the Falls est idéalement situé dans le centre de Clearwater. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le Best Western Plus Gateway to the Falls est situé au cœur du magnifique parc provincial Wells Gray, à Clearwater, en Colombie-Britannique. La construction de l’hôtel s’est terminée au début de l’année 2021. Le personnel et les propriétaires sont impatients d'accueillir les clients de retour dans la région et les nouveaux clients qui n'ont pas encore découvert tout ce que Wells Gray a à offrir. Le Best Western Plus Gateway to the Falls dispose de 69 chambres magnifiques et spacieuses, idéales pour un voyage rapide d'une nuit, un séjour de longue durée ou une escapade romantique. À l'arrivée, les clients profiteront d’une entrée lumineuse sur deux étages, d’un coin salon confortable avec cheminée et du sourire amical de la réception. Faites une pause et détendez-vous dans notre piscine intérieure et notre bain bouillonnant, ou dépensez-vous dans notre centre de fitness bien équipé. Le centre d'affaires de la réception vous permet de travailler facilement et la boutique de cadeaux vend des articles divers pour votre commodité. Quelle que soit la raison pour laquelle vous vous rendez dans le parc Wells Gray, le Best Western Plus Gateway to the Falls est prêt à vous accueillir. Il y en a pour tous les goûts dans notre hôtel et nous sommes ravis d'être votre résidence secondaire !

Best Western Plus

Hotel Gateway to the Falls

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 4 voyageurs
Note attribuée
Excellent
2
Très bon
1
Moyen
0
Médiocre
0
Horrible
1
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En famille En famille
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1
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1
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RÉSUMÉ DES NOTES
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Rapport qualité / prix

"Great Experience!"

5
karengreg2017, Grande Prairie, Canada 28/04/2022

There are more economical places to stay here but I am so glad we chose this beautiful & very clean hotel with exceptional staff. The beds are so comfortable & we were able to get a badly needed re-fueling sleep. Will definitely look forward to staying here again.

"Quick stop for the night in Clearwater"

4
User 13/04/2022

Our family of four spent the night after a long day of travelling. When we arrived, we upgraded to a King Family suite, and it was huge! Beds and pillows were perfectly comfy, room was very clean. Staff was great and very helpful

"Lovely hotel"

5
User 23/12/2021

Great Location, really pleased and clean rooms (very spacious) but the thing that makes this such a great place to stay are the staff. Due to covid they have strict housekeeping protocols to clean the rooms twice a week. The one thing I really liked about the housekeepers if there is a stuff on bed they do not touch the bed. They respect guests personal belongings. I was upset for no pool but the lady at front desk explained very nicely that they just open to accommodate people who needs the room for long term. I am so glad there was an elevator in the hotel and free wifi. Thank you Bw plus staff for making our stay much better.

"Worst hotel I have EVER stayed at."

1
User 08/12/2021

My partner and I are in the area working a long term job. We are frequent hotel stayers as we travel more then we are home. We have stayed in NUMEROUS of hotels for long lengths of time. We have stayed here for the entire month of November and will be staying until December 18th. We will be returning in January until March. So needless to say we have been giving this hotel a HUGE chunk of money, especially when they are charging $269 for long term stays. I used to also work in hotels, higher end hotels, so I know the workings of a well operated hotel. This is not one. Well where to begin... 1. The customer service is absolutely garbage. The staff treats you like you are beneath them and they will not go out of their way to accommodate even the slightest requests. 2. Our credit card was froze due to pre-authorizations of THOUSANDS of dollars being attempted by the hotel DAILY. This has caused missing funds because it's confused the banking system and maxing our $10,000 credit card on the daily. When you make a payment they also don't clear the pre-authorizations. Yes I am aware that pre-auths are only a hold and not taking money, but it takes time for those to expire and the money to go back on your card, so this hotel has made it impossible to balance our credit card and our available funds. Not only that's an issue, but they changed our rate and now not honoring it even though we have paid up to that point. 3. Housekeeping. Long term stays only get cleaning 2x a week, which with covid and limited staff fine, but when they do come clean it is the worst job ever. They rarely clean the floors and they don't wipe counters, when they do make the bed it's done half-assed etc. 4. We have a balcony suite, we have been paying for a balcony suite, but we can not access the balcony (main reason we got that room). No ice machine and consistently get told to go to the hotel next door and despite what you read on the website, no there is no pool available at this time, which doesn't bother us none, but don't charge people above average prices when you don't have all your amenities open. 5. The one and only washer machine was down (the money taker of the machine was broken), when I asked the maintenance guy if he could train one of the front staff to turn on the machine and we can give our money to them manually the response was "no the machine is too busy for that and it will be more of a nuisance for everyone." Absolutely it's a nuisance for everyone, especially the people working away from home for months at a time that do not have access to wash their clothes. 4 days later I went down and asked when the machine is scheduled to be fixed they said they have no estimated time. Not only that the front desk lady said "well the dryer works, so you can handwash your clothes and then put them in the dryer in the meantime." BLOWN AWAY! WE PAY $9000/ month to stay here and this is how we get treated. If you can avoid this money grabbing, absolutely terrible hotel I would if I were you. We were content paying the prices for long term, but not anymore and will be taking our money else where because of how we are being treated.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.