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Best Western Hotel Central City, Central City

4.5/5  - basé sur 176 notations.
627 S 2nd Street, 42330-1701, Central City, United States - Voir l'itinéraire

Cet hôtel de Central City, au Kentucky est à 16 kilomètres de la Tennessee Valley Authority (TVA) et dispose d'un restaurant sur place et d'équipements modernes. Le Best Western Central City, parfaitement entretenu et aménagé, dispose d'un hall contemporain et de chambres meublées dans un style transitoire. L'hôtel est proche des attractions de la région, incluant le centre-ville de Central City, l'Everly Brothers Monument et le Madisonville Community College Muhlenberg Campus. Cet hôtel de Central City offre un petit déjeuner complet gratuit quotidien. Nos clients seront à quelques minutes à pied de plusieurs autres restaurants offrant des menus chinois, italiens et mexicains. Les clients séjournant au Best Western Central City pourront profiter de la piscine chauffée intérieure, de la salle d'entraînement avec tapis roulant et vélo d'appartement ouverte de 10:00 à 20:00 ainsi que d'Internet sans fil haut débit gratuit. Les clients sont à moins de huit kilomètres du centre d'arts de Muhlenberg, du Musée d'arts de Duncan et de Wendell H. Ford, un centre d'entraînement militaire régional. La ville de Nashville, au Tennessee et l'aéroport international du Tennessee sont à 143 kilomètres. Réservez votre chambre et faites des économies au Best Western Central City !

Best Western

Hotel Central City

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
Basé sur l'avis de 176 voyageurs
Note attribuée
Excellent
111
Très bon
39
Moyen
14
Médiocre
7
Horrible
5
CONSULTEZ LES AVIS POUR
En couple En couple
21
En famille En famille
51
Escapade entre amis Escapade entre amis
13
Professionnel Professionnel
74
Voyage solo Voyage solo
13
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Clean room, nice staff"

5
02/07/2018

We unexpectedly had to stay in a hotel for a couple of nights while in the area but enjoyed our stay. Shandi was excellent and made sure we were completely happy with our stay. Thank you, Shandi, for taking great care of us!

joyce l, General Manager at Best Western Central City, responded to this review
Thank you so much for your kind words, we are glad that we could help. Hope you stay with us in the future.

"We have family in the area and always stay at the Best Western in Central City"

4
13/06/2018

When we arrived at the hotel we were told that we only had reserved on night. I had requested two nights. Thankfully Shani was on duty. Even though the hotel was booked she got us both nights. Always get a confirmation.

joyce l, General Manager at Best Western Central City, responded to this review
Hello, I am so sorry that your reservation was missed, I am glad that Shandi was able to get this fixed for you, I hope you will stay with us in the future.

"Great little hotel"

5
06/06/2018

Stayed one night on our way up the Maine Coast. Not fancy, but clean and the management was very nice. Small breakfast with sitting area outside. Not downtown, but a short drive to the action. I would stay again. I would advise others to stay if your looking for a moderate price place to stay.

joyce l, General Manager at Best Western Central City, responded to this review
Hello, Thank you for review, we are glad you enjoyed your stay with us.

"Kinda disappointed"

3
26/05/2018

We always stay in Best Western whenever we travel because we have come to rely on them for great stays. We had traveled for six hours after working all day and arrived around 11:30pm and was very tired. The air conditioner made a loud noise every time it shut off and would wake us up constantly so needless to stay not much sleep. The front desk was very polite. The place was very clean. There was no road noise which is a plus. We was just a tad bit disappointed in the stay.

Joyce L, General Manager at Best Western Central City, responded to this review
Hello Chester, I am very sorry that you did not enjoy you stay with us. Please feel free to reach out to me if there is anything that I can do. My number is 270-757-0222.

"Good clean place to stay."

5
16/05/2018

If you are visiting this area or just need to layover while traveling this is a great place to stay. Clean rooms and very friendly staff await you. I stay here every week for business and the staff are like family.

joyce l, General Manager at Best Western Central City, responded to this review
Hello, Thank you so much for your kind words, I am so glad that you enjoy your stay with us and that we feel like family, you also feel like family.

"Enjoyed our stay here"

5
13/05/2018

Enjoyed our stay here. We wasn't there 12 or so hours to be honest. Dealing with a family emergency. Jb got us checked in and out quickly. The room was absolutely spotless. Had plenty of toiletries & towels. The beds were very comfortable.

joyce l, General Manager at Best Western Central City, responded to this review
Hello Jade, Thank you so much for your nice. I am so glad that we could help. I hope to see in future.

"Great hotel!"

5
28/04/2018

Great customer service, nice rooms, pool was a hit. I would stay here again. Everyone was really friendly. Shandi was very helpful and answered all of our questions. She made sure to let us know where everything was in the hotel.

Joyce L, General Manager at Best Western Central City, responded to this review
Hello, Thank you so much for the nice words. We are glad that enjoyed your stay!!!! Hope to see you again.

"Sometimes it's the small things "

5
23/04/2018

That make a difference in a good vs a great stay. My family had to stay here due to an unexpected family emergency. We had 2 rooms booked and while my husband was supposed to make sure we were close there must have been mishap of some sort because when we got there we were already checked in and on opposite floors. Which was upsetting because we had our 4 children and ourselves. I didn't want us separated. The girl working(I believe named JB)was able to thankfully fix the issue. She also bought us extra towels and toiletries when we asked. We had a nice conversation with one of the housekeepers, wish I had gotten her name. The rooms were very clean. Hate that we didn't have time to enjoy the pool. We are in town again staying with family but if we stay longer then expected, we will be making a reservation at Best Western.

Joyce L, General Manager at Best Western Central City, responded to this review
Hello Holly, Thank you so much for the nice review. I am so glad you enjoyed your stay with us and I hope to see you again.

"Friendly, clean & comfy"

5
21/04/2018

I have stayed at this BW on and off since December 2017 for business (more than 30 days total). The rooms are clean and comfy. The location is close to the freeway for easy access. There are several restaurants within walking distance, even a Huddle house in the parking lot. The staff is super friendly and helpful, especially Shandi helping me though several bookings and re-booking

Joyce L, General Manager at Best Western Central City, responded to this review
Thank you so much for your nice words, I am glad that we are able to help you.

"Definitely recommend "

5
20/04/2018

Recently remodeled. Elevator added. New Furnishings, tile, and carpet. Mrs. Shirley does an excellent job as rooms are very clean and beds are comfortable. Great variety at breakfast. Indoor pool and exercise room. Joyce the General Manager goes out of her way to make sure you have an excellent stay.

Joyce L, General Manager at Best Western Central City, responded to this review
Thank you Martin for the nice words.. I am so glad you enjoy staying with us.

"horrible customer service"

1
17/04/2018

I'm not one to leave reviews often but I can honestly say that in all my years of being a truck driver my job has taken me all over the US needless to say I have logged a lot of miles and stays in hotels. I have always 99% of the time had good stays and experiences but there is always that one time that one visit or in my case attempted visit. I'm an hour outside of this town central city KY I'm at a rest stop preparing for an over night stay and google local hotels and the first one I call is best western. The young lady answering the phone identifies herself as Megan. I immediately smiled because my daughters name happens to be Megan. Trust me smile didn't last long. This person (Megan) had to be the rudest most hateful person I have ever spoken to. She was very hateful and seemed annoyed that I even called. I introduced myself as Troy and told her I was a truck driver and an hour out from her hotel got the hotel from Google. I asked if there were any vacancies and how much the rates where. She replied with a very smart and sarcastic tone asking well did you not see the price our rates are on the web site. I told her I'm sorry I must have not seen it to which she replied well it's listed on the site. I was horrified how hateful she was but still asked if there were any vacancies when she told me no in a very hateful manner. I asked if she knew of anywhere in the town of another good hotel to stay and again she said no very hatefully and hung up. I was appalled that someone who works for such a large chain could be so hateful. The longer I drove the more I thought of stopping by this hotel to meet this person who clearly has anger issues and no customer service skills. To my better judgment I found it best to just leave this review and most likely at some point contact the corporate office and inform them of this experience. I can honestly say I will never stay at a best western or any of its affiliates! they have lost my business and I plan to pass the word around to my local truckers.

"Friendly Helpful Workers"

5
08/04/2018

Stayed here while visiting family in town. Room was excellently cleaned. Bed was very comfortable, sometimes that's not a given with hotels. Staff was very kind, “JB” had to help us with the tv at a late hour. Breakfast was good. Staff and housekeepers were very personable. Will stay here again for sure.

joyce l, General Manager at Best Western Central City, responded to this review
Hello, Thanks you so much for for your nice words, we are glad we could help you.

"Good hotel Great Staff"

4
08/04/2018

I stayed here while working in the area for a extended period. The rooms are clean and the overall hotel well kept. The staff are friendly and helpful, most notably Shandi who seems to always be there. I will definitely be staying here again when my travels bring me to the area.

joyce l, General Manager at Best Western Central City, responded to this review
Thank you so much foe your kind words, I am glad that you enjoyed your stay with us and will be glad to see you in future.

"Very Friendly"

4
08/04/2018

Had a very good stay, good service, quiet, good clean room, hotel was located in good convenient location and Shandi was very helpful and friendly at the front desk. I had a good experience and will stay here again the next time i travel.

joyce l, General Manager at Best Western Central City, responded to this review
Thank you, for your kind words. We are glad you enjoyed your stay.

"Gracious hosts"

5
04/04/2018

Really exceptional service shown from the moment I checked in with LaTisha to the next morning's check-out. Super-clean hotel, breakfast items superior to many higher-priced hotels, and kindness shown from every staff member.

joyce l, General Manager at Best Western Central City, responded to this review
WOW!!!! Thank you so much for all your kind words. We are so glad that you enjoyed your stay with us.

"Fantastic"

5
12/03/2018

Meagan was fantastic with all my questions. We didn't know the area at all and she made sure to explain in detail how to get to everywhere we asked and then some. This was the best hotel plus best western we have ever stayed at.

joyce l, General Manager at Best Western Central City, responded to this review
Thank you so much for the great review. I am glad we could help.

"Makes me feel at home"

5
15/02/2018

I stay here 2 nights a week with my job and Joyce and her friendly staff go out of their way to make sure that my stay is as pleasant as possible. They see the pizza truck go by the office and by the time I arrive at the front desk the form is ready to be signed and I have the card key in hand. Thank you Joyce and the rest of your fine staff for making me feel welcome!

Joyce L, General Manager at Best Western Central City, responded to this review
Hello Kevin, Thank you so much for the nice the words. We are glad that we can help you while you are away from home every week.

"good economy stay"

4
22/12/2017

Nice clean room and helpful staff, free breakfast starts at 5:30am. one thing is you need to sign in to WIFI every day, and the Cable reception was pretty spotty at best. I stayed at Days inn last time and this is much cleaner! All in all good value.

Joyce L, General Manager at Best Western Central City, responded to this review
Hello Thank you so much for your kind words, we hope to see you again.

"Check your bill!"

1
14/12/2017

I didn't receive the usual express checkout bill so stopped by the front desk for a copy on my way out. A mystery $30 room charge had been added to my bill. The clueless and sulky clerk at check out could not explain it, claimed she couldn't remove it and also claimed she had tried to contact her manager, who was at another location. She wanted me to just accept the charge! As soon as I called Best Western customer service, the manager was located and approved removing the charge. It then took a lot of time (and put-upon sighs from the clerk) to eliminate the charge. All together, it added a 20 minutes delay to my morning. I don't know if this was an honest mistake compounded by an inept receptionist or a deliberate ploy by the hotel. Doesn't matter because I won't be staying here again. If you do, be sure to get a printed bill and check it closely.

Joyce L, General Manager at Best Western Central City, responded to this review
I am very sorry for any problems that this may have caused. If you would like to speak to me please give me call. 270-757-0222.

"Very disappointing"

1
13/12/2017

I have stayed at this Hotel for a long time. In the past few months the customer satisfaction has left the building. New people are here and not very inviting as well as under new management. None of crew will be staying at this exit any longer. All the Hotels are owned by the same people and they are all the same. I hate that this has happened but cleanliness and friendliness means a lot. Where did it all go...

"Best western at its finest"

5
13/12/2017

This was my first experience staying at a Best Western was an awesome experiance and i definitely will be trying out other best westerns in the near future. I was met by I believe the GM Joyce was super nice and and very informative of the area. She is what every hotel manager should be. Very knowledgeable of the area and things around the area to do. The room its self seemed to me as if was just built very clean and very nice. The staff was very professional and was greeted each and every time i walked into the lobby. I would definitely stay here again and would recommend this hotel to others.

Joyce L, General Manager at Best Western Central City, responded to this review
Hello Fred, Thank for your kind words. We are glad that we could help you!!!

"Going down hill FAST!"

1
08/12/2017

I have stayed at this hotel every week for over a year for work. In the last few months it has drastically declined ( under new management ). The front desk clerk's are very unprofessional, the rooms are hardly ever clean, and the breakfast each morning is a disaster. They have been making improvements over the last few weeks and the construction dust is horrible. No one apologizes for the dust that covers the entire lobby and surrounding rooms, or the noise. Unfortunately the two surrounding hotels are all owned by the same owner and they are not any better. After staying here for a year we will drive 40 minutes either to Madisonville or Bowling Green for work.

BestWesternHotels, Corporate at Best Western Central City, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Nice Stay"

4
16/10/2017

Checked in on line room and key cards were ready when we arrived.Staff were nice and helpful. Hotel and lobby appearance were clean and nice. Rooms were clean and up to date, overall was a good stay.Staff Cierra and Meagon were very nice and very helpful

joyce l, General Manager at Best Western Central City, responded to this review
Thank you very much for this awesome review. We take pride in our hotel. We hope to see you again.

"If you don't mind noise and you don't care about eating breakfast, you should be ok...unless you need a wake up call."

3
28/08/2017

No wake up call and sleep was sporadic due to loud noises of the doors being slammed shut and kids...I could hear the smokers out front talking. Breakfast bar ran out of food and after waiting 10 minuites to address issues with management i had to leave due to time crunch because my wake up call was never received so I over slept. No extra time to wait around.

, General Manager at Best Western Central City, responded to this review
We apologize for not meeting your expectations. All issues have been addressed. We hope that you will give us another opportunity to serve you again along the way.

"Take in the solar eclipse "

5
27/08/2017

Very clean and a pleasure to stay at this hotel . Very clean room ,superb breakfast and a very hospitable staff . We wouldn't hesitate to stay here again . Large well lit parking lot. Very safe. Well done!

, General Manager at Best Western Central City, responded to this review
Thank you for taking the time to review your recent stay with us, during the big event. As always, we are glad to make your stay a memorable one with us. We hope to see you again along the way.

"Best Place to stay in Central City, KY"

4
23/08/2017

Clean, great location, easy to get on the highway. My favorite place to stay when in town. Happy to see the elevator in and a laundry room for people who stay there awhile. Just wish they had a hot tub :-( well maybe eventually they can get to that. :-)

"Very Pleasant experience"

5
15/08/2017

Greatest hot breakfast bar I have seen. You wanted to nothing- fresh fruit, juice, waffles, eggs, sausage/bacon, biscuits and gravy plus many other breakfast items. They had great coffee and it was always hot. Room was very comfortable.

, General Manager at Best Western Central City, responded to this review
Thank you Rhonda, we appreciate your feedback as it helps other travelers along the way. We hope we get another opportunity to serve you again when you are in the area.

"Friendliest hotel staff "

5
16/07/2017

One of the most important things you will ever need while staying out of town away from the comforts of your home is having warm and friendly customer service. This Best Western has it with not just one staff member but with all of them. They go out of their way to treat you like family. The hotel is clean, updated, and has ever thing you need. Carla is wonderful, warm, and kind. She works really hard to make sure that you are well taken care of. If there is ever a problem, she makes it right immediately. They also have a good variety of food for breakfast and it is really good. All of the staff should be congratulated for a job well done. I travel a lot and stay at a variety of hotel chains in many states each year. The staff members here are unlike any hotel I have ever visited.

, General Manager at Best Western Central City, responded to this review
Wow, we appreciate the kind words. Thank you for giving us your feed back regarding your recent stay. We truly strive to give every guest every time the best experience possible and sure hope they feel at home. We hope to see you along the way and thank you for choosing to stay with people who care.

"* BEST* Best Western you will ever stay at."

5
16/07/2017

The staff makes this hotel an exceptional place to stay. Staff is friendlier and more helpful than any hotel I have ever stayed at. From the time you check in they will make you feel like family. Carla even shared her home cooked green bean recipe with my wife. Rooms are always very clean, beds are comfortable, wonderful selection of breakfast foods, eggs, bacon or sausage, potatoes, biscuits, gravy, waffles, variety of cereals, oatmeal, etc. Indoor pool, and small exercise room. I guarantee you will not be disappointed staying at this Best Western.

, General Manager at Best Western Central City, responded to this review
We appreciate your feedback. Family feeling is what it is all about.

"Awsome stay"

5
15/07/2017

A little billing snafu the first night settled instantly next morning. The staff was excellent and left a sympathy card because we were attending a funeral. Room was very nice. Heat in pool did not work so did not swim. Breakfast was good.

, General Manager at Best Western Central City, responded to this review
We appreciate your feedback. We apologize for the billing issue but it was taken care of first thing. Pool has been repaired, and we hope to see you again along the way.

"Just what we expected"

5
03/07/2017

We always stay here when we are passing through. These ladies never fail us. Customer service is, always the best. Angela always welcomes us and knows us by name. This Hotel is ran so efficiently and they make you feel like family, always our choice.

, General Manager at Best Western Central City, responded to this review
Thank you so much for your kind words regarding your recent stay. We look forward to seeing you and your family each and every time you are in the area. We hope to see you soon along the way.

"Best hotel in town!"

5
27/06/2017

This is my favorite 'home away from home' - the front desk ladies are terrific, the food is good, the rooms are nice and clean, TV and WIFI works great, it's in a great location, several restaurants and convenience stores within walking distance and is right off the interstate. Only negative is the beds are too firm for my taste, but some prefer that, so it is a small inconvenience for a great value and overnight experience. Will always stay here if rooms are available!

, General Manager at Best Western Central City, responded to this review
We sure appreciate you taking the time to review your recent stay with us. We are so glad we are able to continuously give you the great experience each time you stay with us. Thank you for choosing Best Western for all your lodging needs. We look forward to seeing you along the way.

"Central City Kentucky Best Western"

5
22/06/2017

Stopped 2 nights at this BW a gem of a Hotel, great hot breakfast very courteous staff, nice indoor pool and fitness room, all in all a well run hotel and great value for money. Not a big downtown area but the visitor centre with it's Everly Brothers, plus Rockabilly artist Billy Harlan memorabilia is well worth a visit.

, General Manager at Best Western Central City, responded to this review
Thank you Mr. Phillips for taking the time to review your stay with us. We appreciate all feedback as it helps us to improve for each and every guest every time. Thank you for being a loyal guest and choosing to stay with people who care. We hope to see you again along the way.

"Great business stay"

4
19/06/2017

Clean room, great service and complimentary breakfast! Will be using again in the coming months. Accommodations were very comfortable. Front Desk staff were friendly as were the room staff. Overall a very pleasant stay.

, General Manager at Best Western Central City, responded to this review
Thank you for your kind comments. All feedback is greatly appreciated as it helps us to improve in any area needed. We look forward to serving you again along the way.

"Disaster Institute training"

5
06/06/2017

I am a Best Western preferred customer member and I wish that the hotel provided for us had been a Best Western not the Sherston in Lexington. We travel & deploy a lot with the American Red Cross and I have yet to encounter a Best Western room that was not ideal. The beds are comfortable, rooms clean, staff is professional and friendly. Coffee & tea are provided, nice selection of T.V. programmimg, lots of variety for breakfast and it is a good value. I enjoy that I receive bonus points toward a complimentary stay in the future. The value is good and the price is excellent. I have stayed in Best Western hotels all over the country for only the last 33 years, though! I absolutely will go to the next town to stay at a Best Western Hotel!!!!!!

, General Manager at Best Western Central City, responded to this review
Thank you so much for letting know about your recent stay. Also we appreciate you being a loyalty member. We are glad you choose Best Western for your lodging needs. We look forward to seeing and serving you again along the way. Also, thank you in advance for what you do.

"Very disapointed"

2
02/06/2017

If I ever come to this part of Kentucky, I will NOT stay at this hotel, the employees didn't know how to solve problems or seemed too busy to help with issues. The night shift person was more interested in studying. The food was cold and gravy was lumpy, bacon wasn't fully cooked. .

Jackie M, General Manager at Best Western Central City, responded to this review
Dear guest: We are so sorry that you were not happy with your recent visit with us. The issues that you talked about have been addressed with the employees and we hope that you will give us another chance in the future.

"Really good"

5
01/05/2017

Shirley, Carla and the front desk lady the afternoon before were the best. So friendly and helpful. Wish all hotels had this down home attitude. I would recommend a stay in Central City. Thanks for a great stop. Attended a wedding at Country Plantation in Greenville.

, General Manager at Best Western Central City, responded to this review
We appreciate you kind words. We hope that each and every guest receive a down home experience as you did. Our staff strives to give each guest the best customer service possible. We look forward to being able to serve you again along the way. Remember, wherever your journey's take you, Best Western is there.

"friendly beyond common practice"

5
27/04/2017

Very welcoming, great amenities, will stay there again. Kayla, Jackie and Jennifer made me feel right at home. Express checkout is very convenient for oddball hour departures and a great feature. Excellent breakfast or grab and go bags.

, General Manager at Best Western Central City, responded to this review
We appreciate you taking the time to let us know how your stay was. This helps our future guest make their decision easier. We enjoy giving all our guest that home away from home feeling. We look forward to serving you again in the future. We hope to see you along the way.

"Pleasant stay"

5
26/04/2017

The staff is really nice, hotel is clean and has been remodelled. Has a great breakfast selection from cereal to biscuits and gravy. The room was nice, clean and beds were comfortable. Definitely will stay here again when I'm in the area.

, General Manager at Best Western Central City, responded to this review
Thank you for letting us know about your stay with us. The feedback that our guest leave us lets us know where to make improvements. We are happy you had a great stay. We hope that you will continue to make Best Western your choice in lodging. We hope to see you along the Way.

"Best hotel in Central City Area."

5
19/04/2017

Best Hotel in Central City. The staff is very friendly and very accommodating. Vety clean room, bathroom, etc. They have a wonderful selection of foods for breakfast, very attentive to breakfast area in the mornings keeping food fresh and area clean.

, General Manager at Best Western Central City, responded to this review
Thank you Mr. Helton for taking the time to let us know about your stay. We strive very hard to give each guest the best customer satisfaction everyday, every stay. We look forward to serving you again.

"Scary-Stay Away"

1
01/04/2017

I would never recommend a single women stay here alone. I should have cancelled my visit as soon as I got there. When I went to check in, the entrance to the facility was blocked by multiple men sitting on cases of beer drinking. At check in the employee would not get off the phone with her family member to check me. I was finally given my room key, the room itself was clean and comfortable, but the entire night all you hear is screaming and banging and the drunks out front partying. I couldn't take it anymore so I went to the front desk to report them, only to find the front desk attendant outside partying with them. I ended my trip early after I came back from work on Thursday and another front desk attendant was outside smoking with the same men, and the one man asked me for money and I told him no and he told me that he knew where I was staying. I immediately packed my things and left.

, General Manager at Best Western Central City, responded to this review
We appreciate you taking the time to let us know about your stay. We apologize for any inconvenience you may have experienced. The issues have been addressed. Please know that our staff will make sure that you feel safe and you have everything you need. We hope that we will be able to serve you again in the future.

"Little piece of Paradise"

4
22/03/2017

I always stay here when working at Paradise Fossil Plant. The rates are reasonable, the hotel is clean, and conveniently located. I honestly believe this is the nicest hotel in Central City. It is located next to one of the best restaurants in town.

, General Manager at BEST WESTERN Central City, responded to this review
Wow, Thank you for your kind words. We do believe its a little piece of paradise. We so look forward to seeing you again. Remember where ever your journey's take you Best Western is there.

"A great place to stay!"

4
02/03/2017

The front desk attendant Angela will make you feel very welcome!! As long as she's there you have nothing to worry about!!!! I didn't incur any problems while she was on duty. It's a nice and clean hotel.

, General Manager at BEST WESTERN Central City, responded to this review
We appreciate your kind words. We sure appreciate Ms. Angela, and are glad she was able to provide you with the best customer service. Thank you for choosing Best Western and choosing to stay with people who care.

"Great stay"

5
01/03/2017

Over all this place was amazing I recommend it.staff was very helpful and nice from the time you walked in to the time you checked out. Mexican restaurant next door amazing food. The continetle breakfast is amazing a variety to choose from waffles were amazing an you make them your self which was great. Over give this place a 10. And would stay again if ever in central city again.

, Manager at BEST WESTERN Central City, responded to this review
We are truly pleased that you enjoyed your stay with us. By you letting us know it helps other travelers to make their choice in lodging. We surely hope to see you along the way.

"Top of the Brand In this town"

5
31/01/2017

I have stayed at all of these hotels and this one is top notch. Love the remodeling they are doing, and the staffis phenomenal. The Management ladies, Jackie, and Angela definitely are on cue. They are always there. Wonder if they sleep. This is my choice.

, General Manager at BEST WESTERN Central City, responded to this review
Wow, we are so glad to have you back with us. We enjoy having you each and every time. Thank you for continuing to have Best Western as your choice in lodging. We always look forward to seeing you along the way.

"Best is even better now!"

5
21/11/2016

The building is looking good with the updates. The staff is always pleasant. I love staying there when I am in town. With good food real close by, it all makes this real convenient to stay there. I love this place, so will you.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to let us know how we are doing. Your feedback gives us the opportunity to improve in all areas needed. The renovation is coming along and appreciate you patience during this time. Again, Thank you for your kind words and choosing to stay with people who care. Remember, wherever your journey's take you Best Western is there.

"Visitor "

5
16/11/2016

We had lots of family and friends staying due to my sons wedding and the service was great! Carla, at the front desk was so accommodating and kind. She went above and beyond to make everyone's stay special. Thank you all for doing such a great job of Hospitality!

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to let us know about your stay with us. We truly enjoy being able to provide the best hospitality that we can for each and every guest. We hope we will continue to be you choice in lodging, and look forward to seeing you along the way. Thank you for choosing to stay with people who care.

"Good place for a small town"

5
05/11/2016

We attended a wedding and were greatly surprised at how good the hotel was. A quiet night, comfortable room and the staff very helpful. Two rooms were having a problem that needed attention. The lady at the desk made sure it was resolved. We would return.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for choosing Best Western for your stay in our area. Our Team takes great pride in guest satisfaction and making sure all of our guest feel at home. We look forward to serving you in the future. We hope to see you along the way!

"Verynice"

5
27/10/2016

It was a very good choice on this exit. Love what they are doing on the inside. Great variety of items for breakfast. The staff are always inviting and make you feel welcome and like you are at home. Love visiting with Angela will always stay here when traveling through.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your busy day to review your stay with us. We are always please to know that we were able to provide the superior service to each and every guest. Thank you for letting us be your choice in lodging. Remember that where ever your journey's take you Best Western is there

"Highly Recommend"

4
16/10/2016

I highly recommend this hotel for a stay. Customer Service was excellent. Room was a very nice size, clean with all working amenities. Complimentary breakfast was surprisingly full with warm and cold options.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you so much for reviewing your stay with us. We are pleased that we were able to provide you with the best possible services and hospitality you deserve. We appreciate you choosing Best Western as your choice in lodging and hope to see you along the way. Remember that where ever your journey's take you Best Western is there.

"Will return"

4
02/10/2016

Stayed here on our way to Maryland and then again a week later returning to Missouri. Stayed the 2nd time because we had a good experience the 1st time. Clean rooms and very pleasant staff. Angela at front desk was a doll.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to review your stay with us. We truly enjoy having you and are glad we were able to provide you with the service you deserve. We are glad Best Western is your choice in lodging and we look forward to seeing you along the way.

"Nice in a country town "

5
29/09/2016

Came to the area to work. My office made my reservation. I was very surprised when I arrived to see such a nice Hotel. Staff is great. Angela was such a pleasant person went out of her way to give me directional information information needed. I will definitely be back.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your day to review our property. We are very proud of the service our staff provides, and we were able to extend that to you. Thank you for choosing Best Western and staying with people who care. Remember, Where ever your journey's take you Best Western is there.

"Passing Through"

5
27/09/2016

We were just passing through on our way home and decided to stay to rest. They showed us a room and we were sold then. The staff here are very willing to make your stay a good one. Breakfast area was a little small and crowded but what they had to offer was great. We will stay here again on our next trip through. Great job to all employee"s.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your day to review our property. We are very proud of the service our staff provides, and we were able to extend that to you. Thank you for choosing Best Western and staying with people who care. Remember, Where ever your journey's take you Best Western is there.

"Awesome place"

5
24/09/2016

The hotel was clean and the staff was extremely tentative and very kind. Jackie, the manager personally spoke to us to ensure our stay was comfortable and everything we wanted... will be back to stay at the Best Western in Central City Kentucky. Thanks yall

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your busy day to review your stay with us. We are always please to know that we were able to provide the superior service to each and every guest. Thank you for letting us be your choice in lodging. Remember that where ever your journey's take you Best Western is there.

"Fantastic Staff"

5
23/09/2016

The Staff starting with Management, say alot about the choice we make when we travel. This is our second time here and we absolutely love them. Thanks Jackie for all you do for your stff and your guest, it shows. the pride they take in their jobs shows always willing to talk as make sure we have what we need. We had car trouble and the maintenance man came to the parkway to help us get to the motel. Can i say AWESOME!!!!!! We sure hope this helps others to use this site, it did us!!!

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your day to review our property. We are very proud of the service our staff provides, and we were able to extend that to you. Thank you for choosing Best Western and staying with people who care. Remember, Where ever your journey's take you Best Western is there.

"Great place to stay because of the employees!"

5
16/09/2016

I stayed at this hotel the week of 9/12/16 while on business. I must say that I was pleasantly surprised by the entire experience. All of the employees I encountered from the front desk to the housekeeping staff were friendly. Carla & Angela in particular took exceptional care of me! Angela....Remember me....Shelly from Room 217!

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
It is so good to hear that our staff continue to make each and every guest feel right at home. Our team strives in guest satisfaction, and simply love to talk with guest to see where they are from and where they are going. We are glad we could make your stay a comfortable one. We hope to be able to serve you on your next stay in our area. Where ever your Journey's take you Best western is there. Thank you for choosing Best Western for your lodging needs.

"V3 Transportation "

5
13/09/2016

Very nice clean place. Staff was very nice also. Have made many improvements since last visit. Very good breakfast options. Restaurants within walking distance. Would recommend this hotel to anyone. Nice location as well. Would recommend this hotel to everyone.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words and taking the time to review our property. We are glad that we were your choice in lodging and look forward to serving you again in the future. Where ever your journey's take you Best Western is There.

"BW the best"

5
12/09/2016

Very friendly staff and room was great! Breakfast area was clean & good. Staff was very helpful with directions to restaurants. Wi-Fi was strong in our room. Like the dispensers in the shower much easier to use. I will for sure be looking for another Best Western at my next hotel stay!

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for choosing Best Western for your stay in our area. Our Team takes great pride in guest satisfaction and making sure all of our guest feel at home. We look forward to serving you in the future. We hope to see you along the way!

"AWESOME HOTEL"

5
12/09/2016

We stay here every time we are in the area. What we have noticed is that Jackie the Manager has the same staff, this says a lot about this place. The whole staff make you feel at home and engage with you. The upgrades are great, they have come along way from last year. Breakfast could be in a bigger area, but that doesn't keep us away.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Wow, thank you for your kind words. Our team works for hard to make each and every guest experience like a home away from. Our staff love what they do and it does show. We are please that we continue to be your choice in lodging. Remember, wherever your journey takes you, Best Western is there. We will see you along the way!

"Good Choice in Central City"

4
07/09/2016

I stayed at this property for 3 months while in town for business. The staff and physical appearance of the property was very good. I would recommend this hotel. The staff was always wiling to go the extra mile to help out and make my stay as comfortable as possible.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words and taking the time out of your busy day to review our property. Our Team takes great pride in providing the best guest satisfaction possible to each and everyone. Thank you for choosing Best Western for your lodging needs. Remember wherever life take you Best Western is there!

"Excellent hotel/Excellent Staff"

5
29/08/2016

Angela went above and beyond to meet our needs. I booked this room for friends visiting the area. They said the breakfast was great, the rooms were clean, and customer service went above and beyond!I would recommend this hotel to anyone touring the area.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your day to review our property. We are very proud of the service our staff provides, and we were able to extend that to you. Thank you for choosing Best Western and staying with people who care. Remember, Where ever your journey's take you Best Western is there.

"trip to visit Ark Encounter in Williamstown, KY"

5
27/08/2016

We had an overnight stay at the Best Western Hotel in Central City, KY. We were treated very kindly by the General Manager Jackie Meadors and her staff. The rooms were very clean with very comfortable beds. We had a great breakfast the next morning including biscuits and gravy and much more. The staff was great and made our stay very pleasant.

"Standard hotel made special by staff"

4
25/08/2016

We enjoyed the wonderful staff and hospitality at this hotel. They were responsive and engaging. The rooms were clean and cool. Given the heat outdoors, that was lovely. I forgot something and the staff called me and mailed it to me. Outstanding thoughtful service. Stay here, they will treat you right.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time out of your day to let us know about your stay with us. We do like for our guest to feel like this a place like home. We are glad that we were able to meet all of your expectations, and be able to return your items to you. Where ever your journey's take you Best Western is There. Tank you for choosing to stay with people who care!

"Great place to stay"

5
18/08/2016

Our family recently visited the Best Western, Central City, KY in July. It was a very a very nice place to stay. I want to compliment the staff especially Ms. Shirley, she was so nice and helpful to our family she just wanted to be sure we were taken care of during our stay.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to let us know about your stay with us. Our Team takes great pride in making sure our guest feel like they are at home. We hope that we will be able to serve you again in the future. Remember, wherever life takes you Best Western is there. Thank you for choosing to stay with people who care!

"10 of us stayed .Great people, great service !"

5
15/08/2016

Friendly staff, great service, 5 star rating ! Would go there again ! We had nice cars so they let us park right in front of our room so we could check on them . The rooms were clean and the bus were very comfortable. We used 5 rooms all together and each one was clean with no problems.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. Our team takes great strides in guest satisfaction. We were glad we met all of your needs. Remember, wherever life take you Best Western is There. Thank you for choosing to stay with people who care.

"Great stay and hospitality"

5
15/08/2016

Angela greeted us on our arrival, group of 10 using 5 rooms. She was well organized and checked us in efficiently. The lobby was spacious and clean. We went up to our rooms which were well laid out and clean. Great balcony/meeting area on second floor provided us a meeting area. Breakfast was good and Angela checked us out quickly the next morning. I would highly recommend this hotel.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Wow, we appreciate our kind words. We are making great improvements and hope that we always continue to meet all of our guest needs. We hope that you continue making Bet Western your choice in lodging. We look forward to seeing you again.

"Review "

5
09/08/2016

Really friendly,the employee's make it feal like home. The rooms are very clean when we get off work so all around great place to stay. The parking lot is very spacefull plenty of places to park. Overall excellent place to stay

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for reviewing our property. We appreciate you for choosing Best Western for your lodging needs. We look forward to serving you in the future. Thank you for choosing to stay with people who care.

"motel stay"

4
08/08/2016

a good hotel with an adequate breakfast and the staff were very helpful. Close enough to restaurants and transportation. Several family members also stayed here and we were all pleased. We will stay here again when in this area.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Wow, Thank you for all the kind words. We appreciate you making Best Western your choice in lodging. We look forward to seeing you on your next stay in the area. Where ever your journey's take you Best Western is there.

"Execellent place to stay"

5
02/08/2016

I was in town recently for my class reunion and stayed at the Best Western! It is a wonderful place to stay, very clean and nice place all around. The front desk clerks Jackie and Angela, were very friendly and nice.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for reviewing our property and letting us know about your stay with us. Our team takes great strives in guest satisfaction. Thank you for choosing Best Western and staying with people who care.

"best western central city"

5
01/08/2016

Motel was adjacent to 2 or 3 restaurants. We had dinner at the Huddle House which had good fare at reasonable prices. At first we couldn,t operate the TV but a maintenance man showed us how to access the channels. We particularly enjoyed the movie channels. Breakfast was adequate. Coffee center was right outside our door which made it very convenient.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to let us know about your stay. We were glad we were your choice in loding and we hope to see you again along the way. thank you for choosing Best Western and staying with people who care!

"Working in the area"

5
22/07/2016

I was in the area on a business trip, and found this motel to stay at. Out off all the motels in the area, this was the best suitable for me. When I arrived the front desk clerks where very friendly, thank u Jackie and Angela for such friendly service. They went out of there way to help me figure out the area, and to make sure I had everything I needed. The motel was very clean, and all staff was friendly. This motel will be where I stay anytime I am in the area, no doubt about it.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Our Team appreciates you taking the time to let us know about your stay. We are please to know we were able to meet your expectations. As always, thank you for choosing Best Western, and staying with people who care.

"Amazing for this little town"

5
22/07/2016

We where in the area visiting family and friends, and found this little gem. The staff (Jackie, Angela, Shirley, and David) where very amazing people. They made sure we had everything we needed, and went above and beyond to help us. The rooms where very clean, up to date, and breakfast off the charts. This motel definitely needs to be recognized for all there wonderful stuff. We will definitely stay here again, no questions asked.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. Little towns have the opportunity to give that home away from home feeling, and we were glad that you chose us to serve you. Best Western thanks you for choosing to stay with people who care. When traveling Best Western is there.

"Great Little Find"

5
22/07/2016

We were traveling through and got very tired. We got off the exit, not sure what we would find. There were 3 motels there and this one won our choice, amazing greeting. We asked to look at a room and then we were sold. Very clean rooms, breakfast was more than we expected, express check out was very handy as we left early. The Staff was just plain awesome, Angela, Jackie, and the breakfast attendant Shirley were great. We will stay again.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for stopping in Central City and giving us the opportunity to serve you. In traveling this gives the opportunity for future traveling to see what we have to offer. Thank you for choosing Best Western for your lodging needs and choosing to stay with people who care. Wherever your travels take you Best Western is there.

"Wonderful! "

5
21/07/2016

Wonderful hotel with the nicest staff I have ever experienced! We were working in the area and chose this hotel to stay at. The booking was fast and easy. We had to extend the room and it was hassle free. The hotel was spotless and every employee greeted us with a smile.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking time out of your day to let us know about your stay. We appreciate the feedback, which helps us to improve in all areas. Thank you for choosing Best Western, and staying with people who care!.

"GOOD!!"

4
18/07/2016

Nice hotel for this small town. Very willing to help in any way we needed. We were in town for wedding and arrived back to hotel after midnight and the receptionist offered us cereal and milk for a bedtime snack. Very helpful and nice.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to review our property. Our team enjoys the home away from home feeling and awe are glad we were able to provide your with the best service possible. Thank you for choosing Best Western and staying with people who care.

"2 day stay"

5
17/07/2016

Nice room with wonderful DirecTV, microwave, refrigerator. Free great Seattle's Best coffee 24/7 in the lobby, 6-9am free delicious, serve yourself buffet breakfast. Cozy table settings on second floor for friend and family gatherings. Convenient fax machine services available, also on the second floor. Please ask for Angela at the Front Desk. She called on my first night to ask if I needed anything and was always available at the Front Dest to answer any of my questions and help with anything I needed. She is a wonderful employee of Best Western!!!!!!

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Wow, we appreciate your kind words. Best Western is pleased we were able to make your stay enjoyable. We hope we will be able serve you again along the,way. Thank you for choosing Best Western and staying with people who care.

"My stay"

5
14/07/2016

loved your hotel and the pool will stay again. Beds was awesome everyone was very helpful. The price for the rooms was not bad . The place was very clean and so was the room. I will recommend your hotel Angela was the best

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Thank you so much for taking the time to give us a review about your stay. We hope that we will have the opportunity just serve you again on your next journey through. Thank you for choosing Best Western and stayed with people who care.

"Business "

5
14/07/2016

We had a business appointment in town and I checked several places. Once I looked at the reviews for the best western I decided we would stay there. It was everything the great reviews said. The front desk help, Angela, was wonderful. She called our room after we were settled in to check on us and make sure everything was up to standards. Everyone was very helpful. We needed a late check out and it was no problem to get. If I need a hotel in central city again, that is where we will stay. Thank you Best Western.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Wow thank you so much for your kind words and taking time out of your day to review our property. We are so pleased that we were able to provide you Superior guest satisfaction. We like to provide a home-away-from-home Feeling. Thank you for choosing Best Western and stay with people who care.

"Service tech "

5
11/07/2016

Good place to stay clean friendly staff great location if you are working at the power plant and plenty of restaurants close by. Breakfast is always ready early when we go to work and they have grab and go to take with you a very nice place to stay for the price

bwcentralcityky, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time to review our property. Our team strives in guest satisfaction. We appreciate your kind words and look forward to serving you in the future. Thank you for choosing to stay with people who care.

"Always the best"

5
11/07/2016

If I have to stay in Central City, I stay at Best Western. Jackie, Carla, and the rest of the staff are the best in town. Breakfast is fantastic. Easy check in and check out. The rooms are very clean. Great location just off the interstate. The best in town.

bwcentralcityky, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time to review our property and your kind words. We truly enjoy having you here each week. We hope we continue to be your choice in lodging and along the way. Thank you for choosing to stay with people who care.

"Driving through "

4
11/07/2016

Nice hotel. The rooms and bathrooms were clean. Updated linens. Staff very pleasant. Breakfast and coffee bar was good. Parking lot shared with a Huddle House. Forgot something in car want to retrieve after dark, parking lot could have used more lights. Thanks for a good nights sleep.

bwcentralcityky, General Manager at BEST WESTERN Central City, responded to this review
We appreciate you kind words and will make every effort to meet your expectations. We hope that whenever you are in this area and along the way in your journey's you will choose Best Western for your lodging needs.

"Best hotel in area"

5
11/07/2016

Stayed for a week a great clean place and both managers Carla and Jackie was friendly and helpfull enjoyed being there and was helpfull on food places as well as any needs you have would recommend this hotel to anyone for a great and friendly stay in mid west

bwcentralcityky, General Manager at BEST WESTERN Central City, responded to this review
Thank you for taking time out of your busy day to review our property. We appreciate your kind words. Our team takes great measures to ensure that our guest needs are met. We are pleased to be your choice in lodging each and every time you are in our area. Thank you for making Best Western your choice in lodging and for choosing to stay with people who care.

"Loved it will stay again"

5
08/07/2016

Loved my stay at the best western everything was clean and neat, breakfast was wonderful and the staff was helpful and kind. Jackie the manager worked hard to make me feel at home. Angela was also very nice and helpful. Will definitely be staying again in the future it was great.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
Wow, we appreciate you taking the time to review our property along with kind words. We hope that we will have another chance to provide you with great service an with our southern hospitality. Thank you for choosing Best Western and staying with people who care.

"Chris V"

5
06/07/2016

Clean, comfortable rooms and very friendly staff Air blows cold, 40 inch LG flat screen TV. Continental breakfast is Good. Special thanks to Regina English and the whole staff for making my stay feel a little bit more like home

bwcentralcityky, General Manager at BEST WESTERN Central City, responded to this review
Wow, Thank you for taking the time to review our property. We appreciate the kind words. Our team goes to great lengths to provide our guest with a home away from home experience. We hope to be able to serve you again on your next trip through. Again, thank you for choosing Best Western and staying with people who care.

"Frequent visiter"

5
01/07/2016

wonderful staff, very nice and helpful!! The rooms were clean and well kept. Grounds were very nicely kept as well. I appreciated all the staff, Jackie and the other people who worked with her were the BEST! We were treated like family and enjoyed our stay away from our home while in Greenville Ky working at the hospital every other week.

Jackie M, General Manager at BEST WESTERN Central City, responded to this review
We so appreciate you taking the time to review our property. Power Team truly takes guest satisfaction seriously. We look forward to being able to serve you again in the future. And again thank you for choosing Best Western and staying with people who care.

"Very Comfortable and Clean"

5
15/06/2016

My husband, son and I were traveling from the Blue Ridge Parkway back to Illinois on motorcycles and decided to find a route that bypassed the heavy traffic in Nashville and in Louisville. We turned north off I-40 at Lebanon TN and headed west on I-69 (Western Ky Parkway) to connect with I-24 just south of Paducah. Central City was about half way so decided to stay at the Best Western there. It was a perfect place to spend the night. The hotel staff was very friendly and accomodating; the hotel facility itself was very clean and well-maintained; the rooms were comfortable and quiet; and we found the breakfast to be quite adequate. We often travel from Illinois to the Smoky Mountains and will always take this route and stay at this hotel in the future.

bwcentralcityky, Manager at BEST WESTERN Central City, responded to this review
We really appreciate you taking the time to let us know about your stay with us. Our team takes great pride in guest satisfaction. We truly enjoyed you staying with us, and hope that on your next trip we will continue to be your choice in lodging. Thank you for choosing to stay with people who care.

"Great place"

5
10/06/2016

Super great place to stay. Nice room and amenities. Full hot breakfast, and indoor pool. We will stay again if ever in this area. All employees were always over and above gracious and helpful. Anyone needing to stay in this area would be making a wise choice to stay here. We were here 2 nights and traveled to Owensboro from here each day.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Wow, thank you so much for your kind words and taking the time to review our property. By doing so you give our staff the information we need you always know where we stand with our guest. Thank you for choosing to stay with people who care and choosing Best Western for all your lodging needs.

"Visit to Best Western in Central City"

5
10/06/2016

The employees were great. The breakfast bar had items that I like, starting with biscuits and gravy! The room I was in was a suite. It was clean and provided everything I needed. I was very satisfied with my stay.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time to review our property. We are glad you gave us the opportunity to serve you and hope to continue to be your choice in lodging. We look forward to seeing you again.

"Summer baseball trip"

5
10/06/2016

We stayed here May 27 and 28, 2016. We were moving our son to the area for two months to play in a summer collegiate baseball league. Excellent hotel!! Most important to me - Clean, Clean, Clean!! Nice, large rooms. Strong wi-fi service. Good breakfast. Professional, courteous staff. We will be traveling to the area often over the next two months and wouldn't dream of staying anywhere else.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you so much for your kind words. Our team takes great pride in guest satisfaction. We hope that it was like your home away from home. Thank you for choosing to stay with people who care, and we look forward to serving you again.

"WHERE TO BE IF YOU GET SICK"

5
06/06/2016

This is the place to be if you are traveling and get sick. Got a kidney stone. They took care of me as if I were their family. LOVE the staff!!!! Wishing I could have stayed longer. Nice rooms and nice comfy beds.

bwcentralcityky, Manager at BEST WESTERN Central City, responded to this review
Wow, Thank you for your kind words. We wouldn't have it any other way. Our guest are always family. We hope on your next time through you will let us again be your choice in lodging. Thank you for choosing to stay with people who care.

"Clean & Modern Just Off the Highway"

4
06/06/2016

This property seems to have been recently renovated or newly built. The rooms were very clean and well appointed. The bed was comfortable but the pillows were very squishy and uncomfortable. They have a great hot breakfast selection in the morning (waffles, build your own oatmeal, eggs, biscuits and gravy) along with cold cereal and yogurt. My one caveat though is that the area to prepare your breakfast is too small. It was a traffic jam all morning of folks trying to prepare food for themselves and stay out of the way of other guests. Tables to sit and eat breakfast are actually located in the lobby on the other side of a wall from the breakfast area. This was a major frustration for me, especially when trying to feed small children. The in-room coffee was bland and the coffee offered in the lobby also seemed watered down. All in all, this hotel provided a clean and very quiet room to stop off the parkway and get a good night's rest. I would just encourage them to improve their breakfast setup and make it more convenient and easy for guests to get themselves fed in the morning.

bwcentralcityky, Manager at BEST WESTERN Central City, responded to this review
Thank you for taking the time to review our property. We do apologize for any issue or inconvenience you ay have had. Please know that we are continuing to renovate and our breakfast area is in those plans. We hope that you will give us another opportunity to serve you. Thank you for choosing to stay with people who care.

"A very nice place to stay off the Parkway"

5
23/05/2016

I was very happy to find a pet and smoke free hotel along the Parkway. The hotel was very nice, clean and well kept with the amenities of a higher priced property. There is easy access to food and gas nearby as well.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
We appreciate your feedback, and taking the time to review our property. We hope we will have another opportunity to serve you again along the way. Thank you for choosing to stay with people who care.

"Great place to stay"

5
16/05/2016

Great hotel right off the highway but you don't hear road noise. Best hot breakfast I've had in a hotel. The hotel is relatively new, the rooms are nice and clean and the bed is comfortable. I'm tall so having a shower head higher on the wall is really appreciated. I would definitely stay here again.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. We appreciate you and having the opportunity to serve you. Thanks for choosing to stay with people who care.

"My favorite in Central City"

5
13/05/2016

I've stayed here numerous times and every time is very comfortable. Since the last time I stayed they have remodeled the rooms and installed an elevator. Very nice accommodations. When in Central City, this is my choice. The new soap dispensers are a nice touch however, mine was empty.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind review of our property. We look forward to seeing you in the future and hope that you continue to stay with people who care.

"room was clean - no problems"

4
10/05/2016

A typical Best Western. Quiet, decent breakfast. We had a good nights sleep in our first floor room. There are a couple of restaurants near by for dinner. We chose to walk to the Mexican restaurant, El Bracero. I have reviewed them.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to review our property and your comments. We hope that you will stay with us again and continue to enjoy our upgrades and added amenities. Again thank you for choosing to stay with people who care.

"Nice Small Town Hotel"

4
07/04/2016

Facility has been updated with a fresh look. Room was nice, smelled pleasant and was fairly quiet except for a few kids being kids early in the morning. Check in and out was easy and the staff was efficient. The free continental breakfast was good and the area kept stocked and tidy by a very friendly staff lady. We did not use the pool or other facilities provided by the hotel.

Jackie M, Front Office Manager at BEST WESTERN Central City, responded to this review
Wow, thank you for your kind words. Our staff is like family and we love to have the home away from home feeling. We are glad we were your choice in lodging. We hope to see you again in the future.

"Very nice experience"

5
28/03/2016

The hotel was very clean, the staff was very friendly & pleasant. The beds were comfortable, room was nice, check in was a breeze which was a big plus because I travel with a support dog. The morning complementary breakfast food was excellent & well maintained with a nice selection as well. Parking lot was well lit & clean. I would certainly stay there again & I am happy to recommend this location.

Jackie M, Front Office Manager at BEST WESTERN Central City, responded to this review
Thank you for reviewing our property. We have completely gone through a full remodel and added more amenities as well as breakfast itens. We have added an elevator which is almost complete. We hope we will continue to be your choice in lodging. Thank you for choosing to stay with people who care.

"Great Hotel"

5
26/03/2016

This hotel is the best. The staff is great the pool is awesome. The beds are very comfortable had the best night sleep. We always stay here and visit grandkids and to let them swim and have a good time.

Jackie M, Front Office Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. Our team is pleased we are your choice in lodging. If there is anything else we can do to make your next stay memorable pkease let us know. Thank you for choosing to stay with people who care.

"Nice rooms"

4
19/03/2016

Traveled to this area yesterday to pick up a family member. The room with 2 queen beds was large, and it included a microwave and refrigerator. The beds were very comfortable, and the bathroom was a nice size. Had coffee and juice from the breakfast buffet. Decided to eat at Huddle House before we departed this morning. Our room was located on the second floor, and the elevator was not in service. Had my spouse came we would have had to ask for a room on the first floor. We would stay here again.

Jackie M, Front Office Manager at BEST WESTERN Central City, responded to this review
We are glad you chose to stay with us. Again we hope you will visit us again to enjoy all the added features upon their completion. Thank you for choosing to stay with people who care.

"Great Hotel"

5
18/03/2016

Despite the new installation of an elevator the hotel was very pleasant. Nice updated facility. Brandy at the front desk and Shirley in housekeeper were extremely friendly and went out of their way to be helpful. Would definitely stay at this hotel again!!

Jackie M, Front Office Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. Our team strives on guest satisfaction. We hope that we will be able to serve you again in the future and you will have the opportunity to use all the added features.

"Clean & Comfortable"

4
03/03/2016

Hotel was clean, comfortable, and accommodating. They were painting a stairwell which eliminated it's use. No elevators here. For the location, I would have no problem returning to this facility. Breakfast was ok, continental, but not fantastic.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. Our elevator is almost at completion and we are trying different things with our breakfast. We hope that you will stay with us again so we have the opportunity to give you service at its best.

"Frequent visiter"

5
17/02/2016

My husband and I are healthcare providers. We were hired by the local hospital. We stayed at Best Western Plus two weeks of every month for a year. We found the staff, rooms and property wonderful. The new renovations are outstanding. The staff is like family and treated us as such. We have stayed at other Best Western properties because of the impeccable treatment and cleanliness of the facilities on several occasions since our experience with THE BEST Best Western in the country in Central City Ky!! We will definitely return there and recommend to our friends and family!!

Jackie M, Manager at BEST WESTERN Central City, responded to this review
WOW, we so appreciate your kind words, and yes we love you both like family. We are excited to see you both when you return. Not on only are you both e best but the best Doctors ever.

"Nice little hotel."

4
17/02/2016

They're working on remodeling the hotel but it is in good shape. The sleeping area was very nice. The coffee in the morning was excellent and the breakfast was what you would expect from a hotel breakfast. I would stay here again.

Jackie M, Manager at BEST WESTERN Central City, responded to this review
We appreciate you taking the time to review our property. Our teams strives is guest satisfaction. No request is to large or small. We love receiving feedback as this helps to improve what our guest want.

"Great Place to stay for business or pleasure"

5
16/02/2016

I stay in this hotel quite frequently the staff and facility are great they always go out of their way to make everything just right. The pool, breakfast, and everything works for what I need and then some!

Jackie M, Manager at BEST WESTERN Central City, responded to this review
Thank you for your kind words. We greatly appreciate you feedback, and hope that we continue to be your choice in lodging. We look forward to serving you again in the future.

"Awesome Service Friendly people...and clean"

5
15/02/2016

Usually my company books with a competitor..(Holiday Inn)..and i will have to say that the food and the cleanliness of this property is handled like a 5 star resort ..All the staff is great polite and friendly.. And by far the food for breakfast is better than most the waffles are great ..had one every morning

Jackie M, Manager at BEST WESTERN Central City, responded to this review
We appreciate your awesome feedback and are glad that we were your choice in lodging. We look forward to being able to serve you again in the future. Thank you for choosing to stay with people who care.

"Awesome experience!"

5
14/02/2016

The breakfast was very good and the treatment by the staff was exceptionally cordial and courteous! Overall it was an exceptionally pleasant and comfortable visit! I would highly recommend staying at the Best Western Plus Venture Inn in Central City, Ky.

Jackie M, Manager at BEST WESTERN PLUS Venture Inn, responded to this review
We love to hear guest feedback. This is how we truly know what our guest want, and better serve all. Thank you for choosing Best Western Plus.

"Best Western is the BEST"

5
16/01/2016

Best Western's are my #1 place to stay when I travel. It is the most friendliest, cleanest, & convenient hotel compared to the others in the area. I do have to say that the beds are the most restful beds of "any" other place I've stayed. I recommend this is the 'go to place' to stay when you are in the area. You won't be disappointed.

Jackie M, Manager at BEST WESTERN PLUS Venture Inn, responded to this review
Thank you for your kind words. We are pleased that we are your in lodging. We look forward to serving you in the future.

"Amazing Hotel in a Remote Western KY Area!!"

5
14/01/2016

As a frequent business traveler, I made arrangements at this hotel expecting decent (most Best Western PLUS are), and was surprised my accommodations EXCEEDED very expectation! My KEY 3 comforts were met: (1) Clean & comfy bed, (2) Clean carpet, and (3) updated, clean bathroom! There was a nice hospitality/lounge area on the 2nd floor that overlooked the front desk area; a great place to wind down after my business obligations without camping in my room overnight. Easy access to the main thruway, and proximal to most of the decent restauarants in that area. Plenty of parking. A great stay for business! Oh yea, GOOD AND FREE HIGH SPEED INTERNET!

Jackie M, Manager at BEST WESTERN PLUS Venture Inn, responded to this review
We appreciate your kind words. Our staff strive in customer satisfaction and we are happy we met yours. We look forward to serving you in the future.

"Convenient - right off of the Parkway"

4
16/12/2015

We stayed for 1 night during a trip. New carpeting, paint, decor. Clean throughout. Breakfast had better options than anticipated. Room was fairly quiet, in spite of being on the highway - the option of running the heat/cool fan continuously helped. Room was ship-shape and included a frig / microwave. We would stay again.

Jackie M, Manager at BEST WESTERN PLUS Venture Inn, responded to this review
Wow, we love your great feedback. We hope we will have the opportunity to be if service to you again in the future.

"Terrible"

1
02/11/2015

worst motel I have ever stayed in. Not only was the entire place under construction, there was no elevator as it had not been installed, and there was no TV at all and the heating unit in the room made such a loud noise that I had to turn it off and freeze in order to sleep. The common area doors were left open because they were installing carpet in the halls which made it colder and provided no security. When I asked them to give me another room they told me cable was out in the entire motel even though they were still advertising it on their sign out front. They told me they would fix the heating unit while I went to have dinner and reported it was fixed when I came back but, it was not. When I complained again the next morning I was told that it wasn't the entire place but, only select rooms. When I asked why they couldn't have given me another room, they had no answer. When I said the room should be free because they were false advertising free cable TV on their sign outside they gave me a $9 discount off of $100 room price. I would strongly discourage anyone from staying in this Best Western in the future.

bwcentralcityky, Manager at BEST WESTERN PLUS Venture Inn, responded to this review
Our staff would like to extend our apologies for not meeting you standards. We are currently at the end of our remodel. We are installing an elevator to better serve our guest. The rooms have been completely remodel from top to bottom. Along with this we are stream lining to digital TV to give our guest a better service. This being said, it takes time to under go a full remodel, and the doors had to be opened to bring in large rolls of new carpet. I was unaware of the heating unit, but at Checkout I asked how I could make it right. you stated to me to take a few dollars off your bill and I did just that being $19.00. Again our apologies and we hope you will give us another chance to serve you in the future. Thank you for choosing to stay with People Who Care.

"Very nice"

4
25/10/2015

We stayed here one night for a wedding. Even though it was under construction it was very clean. There is a microwave and mini fridge in the room. The breakfast was nice and hot. I would stay here again.

Jackie M, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
We appreciate you taking the time to review our property. We hope that you will be able to stay with us again upon our completion of our remodel.

"Employees"

5
20/10/2015

This hotel was clean and yes the lobby has a tiny bit of construction going on for an elevator. Still has a couple of big nice tables and t.v. area. Angela at the front desk was very nice and we ate dinner at the Mexican restaurant next door that was good. There was parking enough for our long horse trailer and F350 crew cab. They cheerfully let us take up 2 parking spaces. The rooms were very clean and bed was comfy. They have breakfast and coffee in the morning. There was also a pool. We thought it was a very nice place. They had flowers all over outside in planters and are fixing it up even better.

Jackie M, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
Thank you for taking the time to review our property. Our team takes great pride in guest satisfaction. Our remodel is to better serve our guests per their request. We hope you will again choose to stay with people who care, Best Western Plus.

"Property under construction - Hopefully it will be better for you"

2
19/10/2015

During our visit, the lobby was being redone and there was no elevator. Also, the closets at the hotel are having closet doors installed so it was just an open area. Not appealing at all. I doubt I will stay there the next time I visit.

Jackie M, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
We apologize for any inconvenience this may have caused you. Remodeling is never easy. We hope that you will again choose to stay with us again to enjoy our upgrades we are doing to better serve our guests.

"Nice"

5
30/09/2015

Wonderful staff. Breakfast included eggs and meats. Lots of outlets did not need to unplug the clock. Only complaint was that the room was very dark. Construction of elevator was not a problem. Pool seemed warm but did not use

Jackie M, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
On behalf of our team, we would like to thank you for taking the time to review our property. We take great pride in guest satisfaction. We use your feedback so we can better serve you. We hope to see you again in the near future. Sincerely Best Western Plus Venture Inn Staff

"Always a great place to stay!"

5
28/09/2015

We have stayed here multiple times, and it's always a great place to stay. We always get a good nights rest, the staff is wonderful, the beds are so wonderful, the breakfast bar is tasty and plentiful, and the staff is always accommodating and friendly. Best place in Central City to stay!

Jackie M, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
Thank you for taking the time to review our property. We take great pride in guest satisfaction. We hope that we will continue to be your choice in lodging. Thank you for choosing to stay with people who care

"Satisfactory"

3
26/09/2015

Not the best place we have stay, but it was clean, comfortable and we had a good night of sleep. Installing a new elevator, lobby area a construction site. Building is of average construction. Breakfast was ok. Would not consider this hotel a Best Western Plus, more of a Best Western.

Jackie M, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
As part of our team, I would like to apologize for not meeting you expectations. Weare currently going through a complete remodel to better serve our guests. We hope that you will continue to choose Best Western Plus as your choice in lodging.

"quick business trip"

4
12/08/2015

friendly hotel staff. Easy access to interstate/highway. walking distance to food. Construction on the elevator was taking place during my stay, however they did a good job in keeping it all contained.

bwcentralcityky, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
Thank you for taking the time to review our property. We are glad that you chose to stay with us and hope that we continue to be your choice in lodging. Thank you for choosing to stay with people who care

"Nice and clean, being updated and friendly"

5
09/08/2015

We recently stopped by during a motorcycle trip with 11 guys. The hotel staff was all friendly and well trained. Rooms were clean. New furniture and mattresses. They are in the process of remodeling, but the construction did not interfere with our visit. Good value.

bwcentralcityky, Director of Sales at BEST WESTERN PLUS Venture Inn, responded to this review
Thank you for taking the time to review our property. We strive and guest satisfaction and with the remodeling we hope to better serve our guests in the future. We hope that we will continue to be your choice in lodging. Than you for choosing to stay with people who care.