Best Western Haeundae Hotel,  Busan

Very near to the beach especially when you stay during summer. Unfortunately we came on the wrong season which was cold with strong wind alert, rain and snow. 5 mins walk to Haeundae subway which brings to Centrum City, Nampo and Jagalchi shopping areas and Gimhae Intl Airport. Booked a standard room with ocean view which we are only able to see from the L-shape balcony. Room was quite spacious which comes in single and queen size bed. Front desk staff can converse with limited English and need a bit more smile when welcoming a guest. There are a lot of restaurants and for Muslim travellers, there are about 3 halal restaurants that serve Indian,Lebanese cuisine mostly located on the 2nd floor. There is a convenience store and Olive Young conveniently located next door.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

I stayed with a friend at the family twin for two nights. The hotel was located a block from the beach and five blocks from the train station. Plenty of restaurants and shops nearby. The breakfast was good and the room was spacious and clean. The walk from the train station to the hotel could be harsh after a long day though.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

i'll jump straight to the pros and cons of the hotel. PROS: great location. just beside the haeundae beach which has a fantastic view. great for photo-taking. just 1 minute walk to the sea eel market with TONS of food and restaurants. mostly seafood. right between a 7-11 and pharmacy. TONS of café and restaurants nearby. also 5mins walking distance to the subway. clean and nice rooms. CONS: we took the room with tatami instead of the normal room. comes with floor warmer (it was winter) which was really comfortable. but it reached a point where we perspired in the middle of the night. and tatami didn't seem like a good choice cause it was quite thin. can't find any big dustbins around. we bought food back from the market to enjoy our dinner in our room. however, after all the eating, I went downstairs to dispose the rubbish, but there wasn't any nearby. the dustbin in the room was just a small waste paper basket. reception staff always not at the counter. couple of times we wanted to gather information from reception but it always seems that the staff weren't around. with all that being said, it was still a very nice stay.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

Great location, within a block of the beach. Lots of restaurants nearby. Breakfast available in the hotel had the basic options and was filling. We got a room with a balcony that had a view. We probably didn't need it as we didn't spend much time in the hotel but it gave us a great place to stand and get an overview of the area before going out and exploring.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

Good location, near to the beach with lot of luxury eateries, street foods and cafes within walking distance. The Casino is nearby and HardRock Cafe within the parameter. Noise can be the biggest challenge as a wide walking path is right in front of the hotel.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

The Best Western Haeundae Hotel is located close to Haeundae Beach and is about a 7 minute walk from the Haeundae subway stop on Busan's Line 2. There are many restaurants and coffee shops located closeby and it is across the street from the Traditional market that has many local food vendors. In short, this location is excellent. The hotel itself is very comfortable with spotlessly clean rooms and a secure elevator accessed with your room key card. The lobby is located on the 2nd floor, needing no card to access the elevator prior to check in. The rooms have a small refrigerator with complimentary water. The bed is comfortable and the drapes are black out style that allow no light making it great for morning sleeping. The bathroom has a nice tiled shower with glass enclosure doors. The vanity has a large counter space. Amenities such as shower caps, toothbrushes, combs, shampoo, conditioner and lotions are replenished daily. My only complaint about the bathroom, and it is a big one, is the lack of lighting over the vanity. The entire bathroom is lit with only a few small ceiling can lights. This is inadequate and odd for a modern bathroom. It was clearly designed by someone who has never put on makeup. However, that is the only complaint for this wonderful hotel. I stayed there several nights during the end of December and beginning of January. The check in and check out process is quick and easy. The staff, including housekeeping, is efficient and friendly. I highly recommend this hotel. It is convenient and extremely reasonably priced.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

Not far from metro, infact at midpoint of beach and metro. Amenities are close by, food not a problem. Just enjoy the stay here without such worries. Clean and basic. Thumbs up to dual basins in the bathroom

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

The room is clean and enough space for 2pax with luggage. They provide amenties such as body wash , shampoo , toothpaste , toothbrush etc... The breakfast varieties is ok! The hotel is near to beach.. we went over to see seagull when we stayed there... There are restaurant , streetfood, café ,convenience shop such as 7-eleven, GS25 just nearby .. Our room facing the market street so it abit noisy during late night ..

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

Room is big and clean, the view of room is amazing. Everything you want to eat and buy , you all can find here. Next time I will still choose this hotel again. I recommend this hotel ,if you like to watch the sea view , when you wake up.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

I enjoyed my stay here. The staff was friendly and the breakfast (which cost extra) was tasty. The room was a little noisy, but not awful. I had a corner room that had a very close next door view of a noraebang and a bar, as well as several bars nearby, so given the area so close to everything, including the beach, a little noise is to be expected. There was a very loud fashion show in the middle of the street right outside my window one of the nights I was there, but it's hard to complain about that because it was very neat and it ended relatively early. The room was very clean, but the windows (floor to ceiling covering an entire wall) were pretty filthy.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

I stayed here for several days on my first ever visit to Busan. The location is quite good, just a block from the Haundae beach, and a 5 minute walk to the nearest metro station. The room I was given had a corner "wraparound" view with floor to ceiling windows, and was really impressive. The staff were friendly and helpful, although their English was somewhat limited. Just outside the hotel are many convenience shops, restaurants, night clubs, etc, some of which are open late or 24 hours. For the price, this was quite a good bargain, and somewhat better than average for a Best Western. I would definitely stay here again if I return to Busan.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

It has nice view to see the beach and very near to the beach. It is a good place to stay. I would like to reserve for my next trip to Busan. And around 10 min to subway station. It is really convenient with the food and transportation.

« Grace C, ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

This hotel is in a good spot, a few blocks from the beach in Busan, close to a lot of restaurants and cafes. It also has really nice feng shui due to its corner location, and you can feel this throughout the hotel. I slept well here and felt very relaxed in my room. I chose one of the futon rooms. The futon was very comfortable and the room minimalist and spacious, I loved it at first. Unfortunately it wasn't clean. I dropped an earring on the floor and looked under the tv stand/dresser to find where it had rolled off to. Underneath I found significant deposits of dust and debris that had apparently been swept there instead of gathered up and thrown away by housekeeping (see photo). This was disappointing, and breakfast was a bummer too. I went down a little late (9:15 and I believe breakfast stopped at 10) and the buffet had been demolished by guests who came before me. Food wasn't replenished even though there was still a fair amount of time til the meal was supposed to close out. I'm sorry to say that also the food didn't look that great anyway, which actually I kind of expected from a BW however, this Best Western is a little more expensive than others in the chain. I thought they'd have a better set-up. Not sure if I'd stay here again. Seemed to me like they were cutting corners & it's not enough of a bargain to counterbalance the negatives. There are a lot of hotels in Busan, more than enough, if I were to go back I'd stay at one of the mom and pop type places or just splurge on one of the more upscale hotels.

« , ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

he hotel location is great, one block from the beach. Rooms are simple, we paid for ocean view, but our window had a large wall covering the view, so was partial view at best. Rooms are simple at best, but at least clean. no luxuries. 2 things: 1) this place has nothing to do with the best western chain form the US 2) if you take the bus form airport, you wont see the hotel, have to walk one block in (before novotel stop)

« , ??? ??? at Best Western Haeundae Hotel, responded to this review »
Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

The location can't be beat (well it can but the probably not the price point). Great value. Comfortable, quiet. Water complimentary. Wifi fast. Only gripe was really dark bathroom. Didn't try the breakfast. Take the airport limousine to get there, it drops you right across the street (1 block away) you can't see it from street. Make sure to tell the driver where you are going and he will tell you when to get off. It takes about an hour.

this hotel very near to the haeundae beach, many food store near the hotel and also cafe, near convenience store. It's 4 stars hotel with modern style, the room not really big but, very comfort, they have amenities too. Their breakfast although not many kind, but their food was good. Near the hotel , i bought korea strawberry which was sweet taste and really big. Love it. But, when i check in with my group in this hotel, the rod in front of the hotel still on renovations, so, i had to walk a little far to get in the hotel.

Stayed 2 nights at this hotel with a friend in Mid-May 2017. The room was clean and sufficient, bed and blanket were comfortable. They served Korean and Western style buffet breakfast and the food was good! The train station was a 5-10 mins walk from the hotel and the road was under recontrusction so it was a little inconvenient. The only shortcoming was that my room was facing the main street and could hear the loud music played by the bars across the street. So if you are a light sleeper, I suggest you bring along some earplugs. Overall, I would recommend this hotel for people travelling with friends!

We had a good deal on Booking.com and booked a suite at a good rate, with sea view. The suite was very luminous and spacious, with all amenities you can think of. Everything was very clean. We had a small terrace (unfortunately without any outdoor furniture) so we could enjoy the view. It's ideally located : near Haeundae Beach, near the Tourist Information centre, near Haeundae metro station and near a small market with dozens of seafood restaurants and a couple of shops. There's a 7/11 nearby as well as plenty of other restaurants. They provided a baby crib free of charge. Laudry service was quite expensive -- do your laundry elsewhere if you can.

I had a twin room since the double rooms were sold out. I had a view of Gunam-ro, and a partial view of Haeundae Beach all for a great price. I was able to push the two twin beds together and have the King size equivalent for added comfort. The bathroom is small but modern and well equipped. TV had some movie channels in English. The price was right and the location was excellent. Many restaurants nearby. If facing Gunam-ro and you want to sleep, ask for a room away from the road, the street plus construction can get noisy; no fault of the hotel. The airport bus picks up/drops off in front of the Seacloud hotel just a block away. You can get to other parts of Busan by bus or train nearby, Haeundae Station is opposite direction of the ocean, a mere three blocks or 3 minute walk. I prepaid, so check-in and check out were a breeze. Great value and recommended.

« Atom27004, Manager at Best Western Haeundae Hotel, responded to this review »
Dear. WestCoast_Peach Hello. This is Best Western Haeundae Hotel. First of all, thank you for visiting our Best Western Haeundae Hotel. We always try our best to provide great service and comfort for our clients. We really appreciate about your precious opinions, and we will also try to live up to your expectations. If you have any inquries about our hotel. Please feel free to contact with us (051-664-1234) We sincerely hope you have a wonderful day. Thank you.

We stayed at this hotel for three nights in October. There were plenty of eateries around the hotel and the Haeundae market is right across the road. The room is clean, staff are polite and friendly. However, there was a constant strong smell in the bathroom resembling the smell of RP7. We were told that that was "new" smell from recent renovation. Also, we could hear loud music from bars/restaurants nearby despite the fact that we were staying at the second level from the top (forgot which floor).

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
First of all, thank you for your valuable comments for Best Western Haundae. At first, we understand that you have been through during your staying at our hotel. There may be noisy from the outside of our hotel depend on rooms. So we are going to caulk around windows to prevent the noisy. Also we are trying to remove the smell of new house. We are very sorry about inconvenience during your staying and we will try our best to satisfy our guests. Again we are very sorry about that.

Location is the best value of this place. Located right infront of haeundae market, and it only 3 minutes walk away to the beach and 8 minutes walk to the subway station. The surrounding is a very alive with restaurants and shops. Most of them are selling food. The room is a bit small .. you need to carefully manage the space if you have big luggages with you. They provide breakfast, it was small but decent. Overall, this hotel is recomended for low budget traveler, a short time stay in busan.

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
First of all, thank you for your valuable review. We are so happy to hear that you satisfied with our hotel. But you also had inconvenience so we try to accept your valuable opinion to change the circumstance that customer could stay happier than now. And we do try our best, so that we promise to provide better service to our guests. I hope we will see you again soon.

The hotel is really clean & nice. We had a room for 3 and it's quite spacious even with 3 luggage. It's located about 5-8 minutes walk from subway and nearby there is a street with a lot of local seafood restaurants. it's near to the beach, within 10-15minutes walk there is this Seafood Village Market for dinner/supper. Convenience stores are just few steps away. But i do not know if the hotel has pool since there is no directory about it and i did not see any restaurant. I requested for fork/spoon but the staff said they do not has it. It would be good if there is a clearer directory in English and located in a visible spot. The staff are friendly & try their very best to answer whatever questions i had. Wifi is strong, and the view is just nice. I was there during the typhoon but it would be good if any of the staff can inform us about it as warning, thank god we didn't go to the beach. Overall i would say the price is quite reasonable & i enjoy the surrounding of the hotel area.

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
First of all, thank you for your valuable review. We are so happy to hear that you satisfied with our hotel. But you also had inconvenience so we try to accept your valuable opinion to change the circumstance that customer could stay happier than now. And we do try our best, so that we promise to provide better service to our guests. I hope we will see you again soon.

Stayed in this hotel in September 2016 for 4 nights in Twin Room with Balcony and Sea View. The hotel is new and well located - about 5 minutes from subway station and 2 minutes to the beach and SeaLife Aquarium. On the opposite side of the hotel entrance, there is a fish market, where you can try local seafood, buy some street food, fruits and vegetables, there are also a few mid-size convenience stores inside the fish market to buy some drinks and food. The front desk staff was nice and helpful. There were one king size bed and one queen size bed in this room type. The room was bright and bigger than it looked at the pictures. The bed mattress was extremely comfortable. The view from the balcony was great - we had both the city view and the sea view. There was no power socket close to the tea station and we had to use the power socket in the bathroom. The room walls are very thin, so we could hear the neighbors and their kids. The floor sink was not designed well, so after taking a shower we had still water on the floor for a long time.

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
First of all, thank you for your valuable review. We are so happy to hear that you satisfied with our hotel. But you also had inconvenience so we try to accept your valuable opinion to change the circumstance that customer could stay happier than now. And we do try our best, so that we promise to provide better service to our guests. I hope we will see you again soon.

Checked into a Korean style room (i.e. no beds; just futons with comforters on wooden floor) for family of 4 in Oct 2016. Front desk staff was very polite and professional; even let us borrow an adapter for our USA electric plugs (we found 1 of 2 non-Korean outlets in our room not working). The ocean view from the balcony of our 12th floor room is awesome, although the view is not directly ahead of the balcony. Room is very clean and spacious since there's no bed. Kids loved the open space to roll around on the floor. Bathroom is spacious as well, and the complementary toiletries are great. Housekeeping left 4 sets of towels, slippers, bottles of water, and other things. Thankfully, there are 2 washing sinks, which are necessary to get the kids ready in the morning......double-sinks are something we found to be lacking at other mid-price Korean hotels. Surprisingly, the commode is the standard type, not those electronic ones with shower spray for "refreshing" your private parts; not that it bothered us since we're not accostomed to those in the USA. Despite the ample cabinets, drawers, and a large sink, the kitchenette is equipped with only a microwave oven and a mini refrigerator (i.e. there's no stove, utencils, dishes, etc.). So, it leaves one to wonder why they've started on a nice kitchenette but stopped (budget cut?) Anyway, it's good enough for preparing those hot & spicy Korean instant noodles, and such. The air-conditioning unit and the refrigerator are very quiet and well-functioning.....a big necessity for a light sleeper like myself. All-in-all, very satisfied with the hotel, ocean view, proximity to the beach, all kinds of restaurants & coffee shops just outside the door, and a nearby subway station. Some items to make it better are: 1) a couple of chairs and a small table at the balcony to enjoy the view with a cup of coffee, 2) thicker futon mats for the floor, 3) a shower curtain to prevent water splashing onto the floor, 4) more electric outlets with multi-style plugs like those found on adapters. Planning to return some day in summer to enjoy the beach and this hotel :-)

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
First of all, thank you for your valuable review. We are so happy to hear that you satisfied with our hotel. But you also had inconvenience so we try to accept your valuable opinion to change the circumstance that customer could stay happier than now. And we do try our best, so that we promise to provide better service to our guests. I hope we will see you again soon.

This Best Western is in a great location. It's close to many restaurants/bars, the subway and the beach. Nothing else about this hotel is particularly amazing but it's a good, clean hotel for a decent price.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
First of all, thank you for your valuable review. We are so happy to hear that you satisfied with our hotel. And we do try our best, so that we can try to provide better service to our guests. I hope we will see you again soon.

1. No benefit for diamond members at all. No priority check-in, no room upgrade, nothing. 2. We arrived to store the luggage in the morning. The front said we could get the room in the early afternoon. We came back at 3:30pm (the official check-in time is 3pm) but waited for 1 hour. The time we got into the room was close to 5pm. 3. Called the front to give us western pillows instead of Korean ones. No response after the call. We had to go down to the front to ask them in person. 4. The wifi for our room no. was out of order. OK to connect but download/upload unavailable. The front told us to use/share other room's wifi which became slow and disconnected frequently. No one solved this problem during our 2 nights staying. 5. The sockets on the wall (in the Korean style room) are too high. Difficult to charge mobiles etc.

« Inae J, Manager at BEST WESTERN Haeundae Hotel, responded to this review »
Dear. Roy L Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 82-51-664-1234. Sincerely, LUNA JO Manager BEST WESTERN Haeundae Hotel

We stayed the hotel from 28 to 30 July. We just need 3 minutes to go to the beach. We stayed the room for four persons with sea view and balcony. The room is clean with spacious area. I have one suggestion for the hotel is to put a shower curtain in the bathroom. It is because when we have bathing, it is easy to make the floor wet.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear KL P, Thank you for your valuabel comment for BestWestern Haundae Hotel. First of all, we are very happy that you had great time at our hotel. However, I will let our GM know that we will install the shower curtain at our bathroom. We will try our best to satisfy our guests, so I hope that we will see you again when you visit Busan next time. Thank you.

The hotel is in a nice location, although a bit difficult to find, but very close to the beach. Once we got to our room, though, we noticed many flies and mosquitos. The room was clean, overall, but the presence of these bugs was very annoying. I think it would be helpful for the room to be double-checked by a staff member before a guest checks in, just to make sure there are no invading insects. We switched to a different room, which was smaller but had a more beautiful view of the city. No bugs here...at least, that's what we thought at first. The next morning, after we checked out and left, we discovered that one of our hotel beds was infested with bed bugs - the one bed that I shared with my 5 year-old daughter. We were both covered with bites all over, and many of my daughter's bites became infected, requiring us to find a skin doctor for treatment. A truly miserable experience that I did not expect from a Best Western.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear rbrown1123, First of all, thank you for your valuabel comments for Best Western Haundae. We are trying our best to disinfect from bugs to keep our guests. However during the summer season, there are lots of mosquitoes in this area. I think your daughter and you were bited by mosquitoes, not bed bugs. We are very sorry about inconvinience during your staying and we will try our best to satisfy our guests. Again we are very sorry about that. Thank you

This hotel sits 5minutes from the haeundae station, making it a great place to stay if you're planning on going to the ocean often. As for myself, I didn't head out to the beach that much. The big downside to this hotel, for me was the service. When I checked in an hour after my check-in time, I was assigned to a room, which on arrival I realized the door was wide open. I had never seen a hotel where the door was wide open even before the guest's arrival, so I was a bit thrown off. Next, to my horror, I saw something buzzing around the room, which turned out to be a big fly and mosquito. I hate insects, and why a room would have an insect inside it, just when I arrived, I could not understand, and could not tolerate. So I called the front desk to change rooms, and they did, but they told me to come down to the front desk and change keys. This was also frustrating since I was already disappointed from the insects, and I thought that at least they would have the decency to come up to me and lead me into another room with an apology. However the apology never happened, even when I came down to the front desk. In short, this hotel is seemingly a standard business hotel, but I've seen and been to business hotels at the same price range that were so much better. I don't plan on ever staying here again.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Yeri, First of all, we are very sorry about yout inconvinence during your staying at our hotel. As a manager of this hotel, I promise to educate our front desk clerk to get better service to our guest. Moreover, we will be careful about our cleaness. Again, we are very sorry about your disappoint about our hotel, but please visit next time again. We promise to provide better service.

Quality and amenities you would expect out of a four-star hotel, with a decent view, in a location that is just a stone's throw away from the famous Haeundae Beach, but yet accessible from the subway station, with the Haeundae Market just across the street and plenty of eateries all around catering to all kinds of tastes, all for a price just 10,000 to 20,000 won above an average guesthouse. This was a steal in our opinion, and we would recommend tourists visiting Haeundae or Gwangalli to give this hotel serious consideration.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear, chnhjn Thank you for staying with BestWestern Haundae Hotel. We are so happy that you satisfied with our hotel. We are trying to provide better service to our guests, so we will try our best. I hope we will see you again soon.

We stayed here in 1 room with our 2 teenage boys. The hotel and room were nice and clean, breakfast was a good mix of Korean and western with good service. Location was excellent for beach and nightlife. Room was quiet and curtains really blocked the light, so we slept well. One thing to be careful of - we booked our room on a 3rd party website and it wasn't clear on the website that the room we booked didn't have beds. The check in clerk took pity on us westerners and upgraded us to a room with beds. Very nice of them and much appreciated. The hotel was somewhat difficult to find. It wasn't in the GPS of our rental car and our taxi driver didn't know where it was either. The garage entrance was not well marked and was on a side street, not the same street as the hotel address. Overall, it was a good value and we would stay here again if coming back to Busan.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Bruce B, First of all, thank you for your valuable review. We are very happy that you satisfied with our hotel. BestWestern Haundae Hotel opened last October, so plenty of our guests have problem to find our location. Therefore, we are trying to register our location on GPS company as much as we can. If you have any plan to visit next time, I hope it would be much easier than last visit. Again, thank you for staying with us, and we are expecting to see you again soon.

The hotel is just 1min away from the beach, 3min away from the subway station and right in front of the Haeundae Market where you can find delicious local food. Surrounding the hotel there are plenty of food to choose. You will be spoilt for choices.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear vy878522, Thank you for staying with BestWestern Haundae Hotel. Best Western Haeundae Hotel is an ideal place for businessm holiday and leisure travelers with our unique room space, beautiful Heaundae Ocean View and City view of Haeundau traditional market. We always do our best to satisfy our customers with heartfelt services. Again, thank you for your helpful comment.

We stayed here for 2 nights. Both nights we all had good sleeps, even though the location is in the middle of bars and beach night life. Our room was on the 10th floor looking to the beach. Their mattresses and sheets and pillows all felt great!! Clean and very thoughtful designed room. Love their light blocking curtains and double sinks in the modern concrete bathroom! Impressive!

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Y S, Thank you for staying with BestWestern Haeundae Hotel. We are very happy that you had great time with our hotel. BestWestern Haundae Hotel just opened last October and we are always trying our best to satisfy our valuable guests. Again, thank you for your helpful review and we are expecting to see you again soon.

The rooms are in a good size, with a bit view of the beach. The bed is a bit small for a couple, still okey for a couple of days. The staff is very nice and helpful :) The location is prime as its just a 3-5 minutes walking distance to Haeundae station and 3 min to the beach. Highly recommend if you want to relax and enjoy the nature and the beach as well as being close to the tourist attractions and the top rated tripadvisor restaurants.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Ninuso, Thank you for your comment. We are very sorry about your inconvinience with our bed. However, we will try our best to satisfy our guests , so please visit again.

The price is a great bargain for a place close to the beach. It is literally on the beach. The metro station is within a few blocks of it and Haeundae market is in front of the beach. I booked a room with a balcony facing the beach. The view was partially cut off from other sights. But, still good. Many restaurants and clubs within blocks and it made it worth it. The airport limousine stop is a block away in front of the Novotel hotel. Convenience all around. Rooms are clean and adequately furnished. One downside is that one has to pay attention to the location as there are too many signs obscuring it. A good way to locate the hotel is that it is right across from the Haeundae Market sign.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Sundncr Thank you so much for your comment. We are really happy that you are satisfied our hotel : ) We made huge sign on top of our hotel, so if you visit next time, you could find our hotel easier than before. Again, we are very thank you for your comment.

Very nice hotel in great localisation. Close to bus stop and metro station. Very close to Haeundae beach. Big plus there was balcony in the room. View in the night was stunning. Cool experience to have breakfast on the balcony.

« Atom27004, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Joanna D Thank you for your helpful comment. We are very happy that you satisfied with your hotel. We are trying our best to give best service to our customers. We will expect to see you next time. Thank you

Our corner room on a high floor overlooked the bustling Haeundae Market, which was directly across the road from the hotel entrance, while also having a view of the sea. Most times with hotels you get either only a city view or a sea view, but this was the best of both in my opinion. Beautiful luxury finishes at affordable rates made this hotel a great choice. The location is a very short walk from the subway station and a stones throw away from the beach.

I stayed at the Best Western Hotel, for a total of 2 nights and really enjoyed my stay. The hotel was easy to find, in a great location and offered an amazing view from the balcony of Haeundae and the beach. The hotel room was clean and fresh. The beds were very comfortable and everything in the room seemed brand new. I would highly recommend this hotel to anyone wishing to stay in Haeundae. The hotel is literally a 4 minute walk to the beach and is surrounded by restaurants and bars all around.

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Sony1003 Thank you so much for your comment. We are really happy that you are satisfied our hotel : ) Best Western Haeundae Hotel is an ideal place for businessm holiday and leisure travelers with our unique room space, beautiful Heaundae Ocean View and City view of Haeundau traditional market. We always do our best to satisfy our customers with heartfelt services. We are looking for seeing you again. Thank you.

A hotel right near the beach for $75 a night can't be beat. The room was enormous and felt palatial compared to the smaller guesthouses I had been staying in the shower was accessible and it boasted something that really can't be found in other hotels in Korea - a phone. You could even make international calls from it. There were computers too. I would surely stay here again.

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear alltheworldtosee15 We are so happy that you had great time in Korea and our hotel. As you said, we boast our enormous Twin room with double bed and single bed that makes guests comportable compared to the smaller guesthouses. We feel great that you want to stay our hotel again, and we also really hope that we meet you again. Thank you so much : )

great location, 10 mins walk to subway station, 5 minutes walk to beach. located at most happening street in Haeundae. facing directly to the entrance of traditional market. room is cozy, comfortable, new, and clean. size is okay, not big but good enough to accomodate 2 persons. however, the reception can improve better. when we checked in, both rooms couldn't open the door, that means the staff didn't activate the key card. so we had to go down to reception and get the key card activated. staff can speak very very very little english only. we wanted to go to railway station (not metro/subway station), andwe need the staff to write in korean so we can show to taxi driver, but the staff couldn't understand at all. a lot of restaurants nearby, some open 24 hours. it's a good choice to stay while in Haeundae.

I booked a room at Best Western Haeundae in January. The hotel is new and is in a great location. I had to book this hotel last minute on the Agoda website. Most taxi's I took had no idea where the hotel was when I gave them the address in Korean that I got from Agoda after booking the hotel. The hotel does not have a big sign that sticks out. The check-in counter is on the 2nd floor. As I stepped into the hotel, I noticed how clean and well lit it was. The staff were kind and checked me in without hassle. My room was on the higher floors and over looked part of the city. The room itself was very clean and organized but not spacious. It reminded me of an Ikea style bedroom. The double bed took up most of the room but still provided enough space to move around freely. Best Western Haeundae provided all of the basic amenities. There are many restaurants down the street from the hotel. The beach is very close to the hotel, about a 2 minute walk around the corner. If you are trying to find Best Western Haeundae, it is down the street from the Haeundae beach subway station. Also, Best Western Haeundae is near Save Zone. Furthermore, the Check-out time is 11:00, not at 12:00 compared to other hotels.

« Atom27004, ??? ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Phil P Thank you for your kind and detailed explanation for our hotel. :) Best Western Haeundae Hotel opened on 9th of October, 2015. Therefore our hotel is not as well known for public, so we are trying to promote our hotel with big sign to the outside of the building and PR. The location of our hotel is perfect for business and leisure travelers cuz it is near Heaundae Beach and Haeundae traditional market. So you can enjoy both Korean nature and food culture. We are looking for seeing you again. Thank you ^^

Please read my deepest gratitude for the outstanding service received both prior to and during stay at the Best Werstern Hotel. I truly appreciated all of the time and energy that you and the rest of the housekeeping&front staff put into making me feel welcome and comfortable with the Best Western Hotel. I'm not sure about the grand or timeless characteristics of my personality, but I do know that the other qualities, standards, and expectations that are part of me were completely and exceedingly satisfied with my recent stay in business hotel. It is an exquisite business hotel. Please do not change a thing, especially service and fixture, furniture, equipment? This is new facility,(I heard from your housekeeping staff that this hotel recently remodeled.) When next I return in KOREA BUSAN, I shall definitely call the Best Western Hotel.

« Kisuk K, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Mr Jeong, Warm greeting from Best Western Haeundae Hotel! Thanks very much for taking your valuable time to share such a wonderful feedback which encourage us to move our service standard forward. Best Western Haeundae aims for people can feel free and enjoyable place with resonable price. Your comment truly motivated us and has shared it with all our associates. Thanks again. We highly appreciate you for the review from the bottom of heart. Warmly Regards, Matt Kim Director of Rooms

I am having a mixed feeling regarding this hotel. What i like: + very well located. Just a couple of meters away from the Haeundae beach (very short walking distace - you can even see the beach from certain room), short walking distance to the Aquarium, and about 5 minutes walk from the Haeundae subway station. + lively environment at night, since this is a touristic place. A lot of eating and drinking place around. + Spacious and minimalist bedroom What i don't like: - Hotel seems new/newly decorated, and you can still smell the paint in the room, which i find it quite unpleasant. - breakfast is very minimal, but luckily a lot of local establishment around the hotel where you can easily catch meals.

« Kisuk K, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Nelson P, Warm Greeting from Best Western Haeundae! Thank you very much for your recent stay with us, and taking the time to provide us your valuable comment. As you mentioned, the location of the hotel allows you to go everywhere in Haeundae easily without any frustration and also many bars & restaurants are surrounded by us. All of our guests comfort and satisfaction is very important to us, we will continually work towards providing warm and genuine service and exceeding our guest expectations. Many Thanks. Best Regards, Matt Kim Director of Rooms

Stayed in this hotel for 5 nights. Rooms are fairly clean, though I had to ask for it to be cleaned when it wasn't done on one day. Breakfast is boring with the same fare everyday. It's not a bad hotel, but it's just your average 3 star one. The location is very good, it's around 5 min from the Haeundae subway station and 2 min to the beach, lots of good restaurants nearby, the traditional Korean market. There's another well known Best Western in Busan, so make sure you tell your cab driver that you want the one in Haeundae as this hotel is new. Tip - eat out.

« Kisuk K, ??? at BEST WESTERN Haeundae Hotel, responded to this review »
Dear Vinka12, Warm Greeting from Best Western Haeundae! We sincerely would like to apologize for inconvenient situation you faced during stay with us. At least two kinds of breakfast menu usally changed every single day but we will more try to improve our breakfast. Housekeepers also shared your comments to prevent skip cleaning guest room. We hope to see you again on your next trip. Many Thanks, Your Sincerely, Matt Kim Director of Rooms