Green Mill Village Hotel & Suites, BW Signature Collection

Our stay at this location was fantastic directly off the interstate in a very quiet area and the breakfast area was open and good selection, Room was everything we needed and wanted, The front desk staff was polite and outgoing and it was nice that the lobby doors automaticly locked at 10 p.m. which provided more safety. Having the membership with BW/Best Western we were able to get a very good rate. Location is great for visiting the Amish/Mennonite areas of Arcola and Arthur and staying away from the busy Mattoon area.

Check-In and Out was easy. Plenty of parking in safe and quiet area. Comfortable bed with many pillows. Good size TV with limited channels. Good night sleep, then again few people here. Breakfast is your average BW style. Did NOT like room furniture setup, air conditioning is a foot from the bed and blows right on🥶🥶🥶 Room came off clean. Young lady who checked us in on 8-17 is AWESOME! Above and beyond in helping us get our clothes dried using their dryer😳 Shower pressure and hot water okay, nothing great. It was all okay for a night!

As a former employee,I can speak from experience that the management team is very poor and are very partial to their team as a housekeeper I was FREQUENTLY taken advantage of where I was forced to stay later then I was scheduled for. And many times had to cancel medical appointments because of that. That is actually illegal as an employer to do that. #1 it is important to keep doctors appointments. #2 the time my shift was scheduled to end I as an employee am not required to stay,if an employee offers to stay over their scheduled time to work, fine.But an employee being forced to stay past their scheduled shift time and needing to cancel a medical appointment because of it ... that is considered illegal treatment by an employer. A manager tearing off your label on your cart because she was angry that I was struggling with health issues but she never approached me about how she felt about me and the health issues I have. I have not been the only employee they have dealt wrongfully with...it is a VERY hostile environment...and quite afew employees have had bitter experiences with the unstable management there. Some just resigned and walked out because they got fed up with the situation. And then there were some that have been wrongfully terminated after having been through a tremendous amount of harassment and discrimination by some coworkers and then when the treatment has been reported to the management the person that was mistreated got terminated on the spot without explanation of the cause for termination and to this day they still have not responded to the request for an explanation of the cause of being terminated. And the case is in the legal system at this point

Clean room Great breakfast Friendly staff

Very nice & clean hotel while visiting the Arthur Amish community. Hotel located in Arcola which about 10 miles from Arthur….easy drive. Rooms were VERY nice, breakfast was good, staff was friendly & helpful. No complaints at all. Would definitely stay again.

The hotel was very clean. The 2Queen suite was spacious with our family of 6. The breakfast was delicious and full of choices. The pool was clean and it smelled lovely here!!

all good and clean and friendly

Odd shower. Would not work. Called front desk twice, but no answer either time. Attendant gave me directions after checking out. Pancakes are tiny and rubbery. Little food options. Saw coffee stirrer on floor of elevator following check-in. Thirteen hours later, on way to check out, stirrer still in same spot. Don't they clean this place. A positive is they have a nice, airy lobby.

A hidden gem in central Illinois! Well off the main road (little/no road noise), but easy to find off the interstate. Great, fresh breakfast and friendly, "can-do attitude" staff members at every turn of my stay -- will stay here again if ever in this area!

The room was clean and spacious. Bed was comfortable. The breakfast was adequate. The location was right off the interstate making it handy for pass through travelers. The best part of the stay was the employees. They went out of their way to be friendly, happy, and helpful. One employee said it was easy because the management was so great to work for. Very refreshing in this day and age where bosses feel they must constantly put pressure on the employees instead.

Clean property. Great room. Very friendly staff. The problem was a boil water order that I found out was a pretty frequent occurrence, Yet the hotel was not prepared to offer the complete breakfast. No coffee. No eggs. Just bagels, yogurt, cereal and fruit. I would think they would be more prepared to handle a recurring problem.

Everything was perfect , clean very well maintained. Great staff. Pool was warm, which is not often the case at other hotels.

Great hotel. Very clean inside and out. Room was nicely appointed and bed was comfy. The washroom was spotless and everything worked well. The phones in the rooms need to be updated (disnt work too well) but everyone has cell phones today anyway. Breakfast was nice and easy.

We've stayed here before and I have recommended this hotel to others before. No more. Although the sheets were dry and clean when we started the night something seemed up through the mattress and made a wet circle on his pajamas. There was only one bed in the room so he put towels on his side to keep any more fluid from getting him wet. Front desk April agreed this was not acceptable but because the credit card had already been charged she.couldn't refund so told us manager would call us. Two days later manager had not called us so I spoke to Taylor who said because we booked through Working Advantage we have to call W.A. for refund. When I told her that was not acceptable she hung up on me. Because she hung up on me we cancelled our October reservation at this hotel . I've been to 46 countries and all seven continents and I have never requested a refund for a hotel night. Until this one. When I called Working Advantage two hour wait so still trying to get it

Always a great place to stay. Friendly staff, large clean rooms and nice breakfast. Easy access to I 57... good value for your money! We have had reason to stay here on numerous occasions and they never disappoint. Close to Champaign if you can't get a room there for sporting events or University events.

There was a cockroach in the room. My husband killed it and we took it to the reception desk. She kept it and said she would let the manager know. We never heard anything back from a manger. I spent the night watching for more. We expected at least a response or some refund

I did like the room size, bed was just ok, was supposed to be two queen beds but no way they are queen because I own a queen and these are smaller more like full size beds. Pillows not too comfy and smelled. Microwave on the outside was dirty, lamps and lamp shades were dirty,they didn't clean a piece of old popcorn from the carpet in front of bed, I also saw under the sofa an old red piece of fruit loop and old mini candy bar so obviously housekeeping did not do a thorough cleaning in this room before we checked in. Some stains on rugs inside the suite room we had.When you walk down the stairs from the 2nd to the first on the side entrance inside walls had spider webs and spider with dead bugs. Don't know why that was left uncleaned all you had to do was look up. So obviously their bug/pest control issues weren't on their list of things they need to prioritize for the guests. Yes I took pictures.Lady at front desk didn't smile once, so not a very welcoming arrival at this business. Breakfast was just ok nothing special.

Pleasant front desk representatives. Clean room with comfortable beds & with adequate amenities. Fridge, microwave & coffee maker - all pluses! Breakfast ok, however breakfast guests can sometimes be loud and roudy. Not a pleasant way to savour breakfast and start the day. There's ample on-site parking

We had a very nice stay at this hotel. The staff was super friendly. The hotel and the rooms were decorated nicely with some really cool canvas prints in the hallways and in the check-in area.

This hotel was perfect for a visit to Arcola, Arthur and Casey, IL. It's fairly new. Clean, felt very safe. It's right off of I-57. There were a couple Mexican restaurants nearby, gas station, Dairy Queen. Oh and a pizza place. Indoor pool. Breakfast was pretty good with pancakes, sausage, scrambled eggs, juices, oatmeal. Rooms were comfortable. We would definitely stay again when in the area.

Great facility. We stayed the week before for a couple days and returned a week later with friends. They were able to accommodate us with adjoining rooms. The only downside was they could not guarantee the adjoining rooms until check-in. Breakfast was okay. Room and bed were great. Clean and inviting room. Air Conditioning was top notch.

We've stayed at another hotel in the same city and then switched over to the B.W. these last two years. It's got a superb breakfast. Lobby & breakfast area is very clean and the whole hotel is decorated nicely. Elevator works great and the indoor pool is terrific. It would be great if it was a tad cheaper, but it's still way more affordable than other cities and this is the nicest one in the area. Only complaint was that it was noticeably humid at the hotel. There were moments that it was hard to ignore (it delt damp) and this place really needs a dehumidifier badly.

My room was ready for a later afternoon checkin. Sparkling clean, good internet, everything worked, and the front desk associate was efficient and friendly. Breakfast is the average motel fare. Facility is far enough from I-57 to negate traffic noise.

This hotel is very nice. The front lobby breakfast area and rooms are very clean and well maintained. If you see Beth at front desk. Be extra nice. She is amazing. The breakfast was fully stocked and had lots of choices. We lived the pancake machine.

After traveling on the road for hours we stay here. It was very clean, affordable and convenient. The pool was a great place to unwind for the day. The staff was very nice and helpful. The breakfast was great to start the day, the pancake maker is awesome. We will surely be back again.

After traveling for five weeks and staying nearly every night in a hotel, this was, by far, our best hotel experience. In the past 5-6 weeks, I've stayed in hotels at least 30 nights all across the country. This was the absolute best. We will be back monthly. Well done.

Prices have increased with little points for being a member while the breakfast is nothing more than dry toast and coffee. And the coffee was cold. Price is too expensive for a room with basically no amenities such as a good breakfast. This was a good place to stay just a couple years ago but now they are just sucking out money. I almost fell because of the ice on the entry. No action from staff to put down ice melt. Disappointing. Left hungry.

This inn is our favorite Best Western and our favorite place to stay in general. It is in a quiet location yet close to the interstate. It is beautifully decorated and scrupulously clean. It looks as new as the year it was opened -- and we stayed there that year and can speak from experience. Every staff person we encountered there was friendly and helpful. A bonus is the town of Arcola, which is charming, historic, and obviously loved by its residents. Add to that the Yoder's restaurant in nearby Arthur, where the Amish community prepares and serves the best fried chicken we've ever had, and you get an ideal stop-over during your travels.

Didn't stay here but wanted to give a shout out to the front desk agent (or manager?) who was working on Saturday June 26th evening. We pulled off the highway on our way to Peoria after receiving a phone notification of impending tornado. This was first place we saw to pull into. This agent was literally pouring sweat trying to make sure all the guests were safe. He told us it was no problem at all to come in and seek refuge and where to stand in the hallway in case a tornado ripped through. We waited in the coffee area for more instructions and were told that the tornado warning had stopped but the thunderstorm would continue for a bit. He also was so kind to give us weather info to finish our drive to Peoria. This level of service should be recognized. We were from out of country in an area we knew nothing about and obviously scared we would be swept up like The Wizard of Oz. Without question he gave us a safe place to stay. We couldn't have stayed there longer than 30 minutes but had we not stopped the car we were travelling in for sure have flipped over. No sooner as we had left the hotel that we saw a semi flipped in the ditch and that could have been us if you had not taken us in without question.

Location was quite expect for the guests on the third floor and those walking past our room. The rooms need to be sound proofed. lol Overall, the room serviced it purpose for one night. Clean towels, fresh bed linens, and comfortable bed. The breakfast was very average and the coffee subpar.

Very nice hotel with fitness center, pool and breakfast until 10. Several options at breakfast including three kinds of meat. Did burritos every other day with fresh pico de gallo. Pancake maker every day.

The hotel staff were on point and courteous, the breakfast was amazing, the room and pool were beyond my expectations. I highly recommend this hotel if you are staying in this area. Nothing beats small town hospitality.

Thoroughly enjoyed our visit, Nice room. Good Bed. Great breakfast. Close to all the attractions around Arthur/Arcola area. Employees friendly. Weight room. Indoor pool. Great TV channels. Loved the Internet access.

Was a little worried traveling during a pandemic but I was very pleased with my experience. The staff was actively engaged with proper pandemic protocol. The hotel common areas were clean and cleaned continuously.

This hotel is very modern. This Best Western has clean rooms and comfortable beds. It is a nicer hotel. The owner has put money into his investment. During this covid time they have come up with creative way to serve breakfast. The have hand made, pan fried , eggs , bacon , sauce sandwiches. They are delicious. Also have other breakfast choices. BUT GOOD JOB. Only down fall is front desk staff is nice but not as friendly as other hotels. But over all really nice.

My girlfriends and I had a four night stay while exploring the area. The hotel was very clean, and followed all the covid-19 guidelines to a "T". We are in our 60s and this was the first time since the pandemic hit that any of us had stayed outside our home. We were impressed by the steps the hotel had in place to keep us comfortable and safe. The breakfast was a nice plus, and also done right. I would definitely recommend a stay here.

We stayed at the hotel for only one night while travelling but found it clean, comfortable, and quiet. Staff was very friendly and helpful. We didn't take advantage of any of the amenities or breakfast but found nothing to complain about. I recommend.

This hotel is wonderful on all aspects... Very friendly front desk staff, reasonably priced, very clean rooms, very clean hotel everywhere... While they do offer continental breakfast, due to COVID, it was limited but still offered cereal, prepackaged muffins, hot breakfast sandwiches, yogurt, juice, coffee... Very satisfied. It was on the east end of Arcola... out of main traffic but close to everything... We will definitely stay the next time we are up there!

This hotel is wonderful on all aspects... Very friendly front desk staff, reasonably priced, very clean rooms, very clean hotel everywhere... While they do offer continental breakfast, due to COVID, it was limited but still offered cereal, prepackaged muffins, hot breakfast sandwiches, yogurt, juice, coffee... Very satisfied. It was on the east end of Arcola... out of main traffic but close to everything... We will definitely stay the next time we are up there!

Staffing is friendly and helpful. Hotel is clean and well kept. Very soft comfortable beds. Definitely going to stay again we really enjoyed the indoor pool and comfort of the room. Made a very nice surprise for or seven year olds birthday.

This hotel was very clean and I had no worries about COVID after I witnessed how rooms were sprayed down. In addition, the staff was very friendly. I would definitely stay there again. The only disappointment had nothing to do with the hotel though, on of the reasons for our trip to the area was to shop at the outlet stores in Tuscola but sadly it is almost a ghost town with only a few stores remaining.

This hotel was really nice considering it is in a really small town. The room was clean and the beds were comfortable. The breakfast was good, the next best thing to a buffet which we've seen. Unfortunately, the pool wasn't open so we didn't check it out. Only negative was the guy at the front desk during checkin...he wasn't very friendly and didn't really seem motivated to be there.

We had to travel to help a family member post op. Best Western exercised such care in addressing the virus issue. Hotel lobby was spotless. Friendly staff used everything possible to keep things clean. Fresh pens, lobby desk barrier, hand sanitizer, etc. Out room was beautiful and well appointed with higher end furnishings. Room was spotless, fresh smelling, well stocked, large and super comfy mattress and pillows. Hotel offers free breakfast that was very good! They took great care to package our meal to prevent any contamination. Some states were not renting rooms and we were so tired and hungry. A very big shout out to Best Western hotels for making sure we were warm, fed and well taken care of. We are now Best Western hotel converts! A big thank you to the BW staff in Arcola Illinois!!!

Great place to stay - friendly staff - hotel was very clean - beds & linens smelled good - great breakfast, even had REAL cooked eggs - nice variety to choose from on breakfast bar - lady at front desk was very friendly, gave us the directions to several of her favorite antique/ thrift shops - planned to stay 3 days ended up staying 5 - plenty of things to do in the area - hotel was quiet

I recently stayed at this hotel because a friend got married in their convention center. I would've never imagined such a great place was hidden away in Arcola! The hotel was spotless from the lobby to the rooms and everyone I spoke to was very kind and helpful. I will be planning another stay here when I have more time to explore the local Amish attractions. Oh and I love the locally made apple better served on the breakfast buffet!

I stay at this hotel every time I am in town for work. The entire staff is friendly and the rooms are very clean. The breakfast is one of the best hotel breakfasts I've ever had. I feel at home when I'm here and I will keep coming back.

We stayed here while visiting family and we are so glad we did. We were here for 4 nights and nothing but great service. We have family in the Champaign area and it is about a 30 minute drive but it was worth. Got there late the first night and the late night staff was pleasant. In the morning the Manager was out at the front desk with an employee and she greeted us, asked about our first night sleep and gave great suggestions on places to visit and eat. Very easy to have a conversation with her. Very professional and proud of her hotel. We stay in the area at least 4 times a year so we will be back. Hotel was very clean and we loved the decorations. Breakfast was exactly what we expected fresh and quick.

I stayed two nights for a business trip. Through the duration of my stay, I had no hot water for showers. Reported the issue to the front desk and received a very rude reaction from the manager. There was also a batch of bad weather that came in while I stayed. There were no precautions taken to prepare the parking lot. I slipped multiple times attempting to make it from my vehicle to inside the hotel. Again, I reported this to the manager and received eye rolls and smart remarks. At this time, the manager came from behind the wall with their shirt untucked and ear buds in; very disrespectful and unprofessional in my opinion. We were not pleased with our stay.

This Best Western Plus location is in one of the most isolated places I have ever seen a chain hotel. Almost nothing around. The gentleman at the front desk at check in looked extremely unhappy. No smile or friendliness whatsoever. The room was okay. I had a suite on the second floor. The floor shook every time the door below me was slammed. I am not sure what was down there. It wasn't a room. The door was unmarked so it must have been for employees. I could also hear the gentleman in the room next to mine coughing and talking on the phone. Another hotel that is, in my opinion, poorly constructed. Overall, though, it wasn't a terrible experience. The suite was roomy and bed was comfortable. The Wifi worked well and the shower was nice too. Room was clean and the price for the room was reasonable. Almost no exterior traffic noise. Not a bad choice if you have to stay in Arcola.

Lobby was still decorated for Christmas, so pretty and inviting. Everything was clean and staff was friendly. Did not use pool so no opinion. Breakfast was really good but pancake maker was broken. Shower head and pressure (important to me) was great.

We spent Saturday night, December 27, 2019 at this Best Western Plus. We were impressed! The hotel was spotlessly clean, the staff were welcoming, friendly and helpful. The breakfast was delicious: scrambled eggs, fresh cooked pancakes, cereals, bacon, ham, yogurt, real maple syrup, biscuits, gravy and much more. We will return!

This is our choice of stay when we visit family in the area. Rooms are kept in order, clean, and comfortable. We enjoy the breakfast and the location is convenient for us. Staff during the day is very friendly.

The hotel itself and the hotel room were clean and modern. The beds were comfortable and the staff was friendly. My only complaint is that the shower did not drain well; however, it was late in the night and I had to leave early the next morning and did not report the issue so I did not give the staff an option to fix the issue.

The room was very clean and up to date. We have stayed at this Hotel 3 times on our trip to visit family member and have had good a experience each time we stayed. Staff member are very friendly and helpful. Breakfast was good. Plenty of food and variety. Would highly recommend this hotel..

This little hotel in this cute little community is the BEST! It is quaint, clean and QUIET! I love the Amish decor and the staff is very friendly. I can't wait to go back! It is a great place for a quick stay...although it does offer a nice fitness room and pool of which I didn't need that for this trip. Wonderful breakfast with many offerings. I mostly LOVED the QUIET and PEACE of this hotel. Best night's sleep in a long time!

Our bed linens and towels were dirty. Beds were lumpy. Staff was rude and unfriendly whenever asked any questions much less showing an issues we had. Pool was freezing and it was indoors. Outside looked nice

My wife and I recently decided to attend an Amish/Mennonite auction in Arthur to benefit missions in Haiti. We decided to spend the night at the Best Western Plus in Arcola. The hotel is located right off I-57. There's nothing really around the immediate vicinity of the hotel. TIP: On the other (west) side of the interstate there are several fast food choices. The hotel is about six years old and bills itself as a convention center. It has two ballrooms, a fitness center and an indoor pool. The lobby is decorated in bright colors and has several seating areas. The free breakfast is served in a nicely set-up area next to the lobby. Check-in was efficient and friendly. Free WiFi is available. Our room (327) was huge, almost like an efficiency apartment. We entered into the first section, which had a kitchen setup (microwave, small fridge and coffee maker). The large closet also stored the iron/ironing board. There was a desk in this section along with a bathroom vanity sink along the far wall. To the left was a separate room with a tub/shower and commode. Water pressure was fine. There was a selection of Pharmacopia Citrus toiletries and a hair dryer. And a set of ear plugs, which were unnecessary. The bedroom/sitting area was on the other side of the wall and was also surprisingly spacious. It was nicely decorated in earth tones. The king-size bed came with four pillows. (The bed was firm, but not overly so.) There was a dresser, bench. lounge chair and ottoman. And a large flat-screen TV. TIP: The hotel brochure says the furniture is Amish-made and it was beautiful. The hotel was spotless. A card in the room indicates how you can go green and make life easier for the maid staff. We were traveling with a friend who stayed in adjoining room 329, which offered the option of pass-thru doors. Her room had a different layout: two queen-size beds. Otherwise, it was similarly decorated and comfortable. The free breakfast offered a multitude of hot and cold items. If you can't find something you like, you're obviously too picky. The coffee could have been a bit stronger in our opinion. With taxes and AAA discount, our room was just shy of $130, which we felt was reasonable. For more information and pictures, visit the hotel's website. All in all, we were happy with our choice and would stay here again if we return to the area in the future.

Wonderful hotel! Room was clean with nice decor. The people at the front desk were nice. The breakfast was best we had on our two week vacation. Would definitely stay here again! It is close to the interstate!

Hotel is lovely, very clean, decorated for fall was an extra perk! Sunday night stay so hotel wasn't busy. As a rewards member i received a goodie bag of snacks and a couple bottle of water which was nice. Rooms are very nice and include lounge chair, ottoman, desk to work, great comfortable king bed and bar area. Breakfast was very nice with plenty of choices. This was probably one of the nicest BW PLUS hotels I've stayed in across the U.S,

This hotel is a great option for Illinois football weekends, just about a half hour from Champaign. We stayed there on Homecoming weekend, when locations in Champaign were booked and expensive. We liked everything about this hotel - the service, cleanliness, decor, and breakfast were all great. Highly recommended!

I like being a Best Western guest. This facility was clean and located in a convenient place for my purposes. The evening clerk seemed inconvenienced by me, but otherwise, the room was comfortable. The drain was clogged though, and the AC came on and off in a somewhat noisy manner. (Disclaimer: I am a light sleeper, so others may not mind it.) I like the full breakfast opportunity; more healthy options would be great though.

This was the nicest BW hotel we have stayed in. The décor and furnishings are all local made. The hotel is in an Amish area and the workmanship is excellent. It is very clean, quiet and just an overall pleasant experience.

Stayed overnight before an Illinois home game. Read reviews here on Tripadvisor and decided to give this hotel a try. This hotel exceeded my expectations. Would recommend to anyone in the area looking for accommodations. Room very nice and clean, bed was very comfortable. Breakfast was one of the best I've had, especially the fact that they use real eggs.

The hotel is right off the interstate. The location is beautiful and quiet. The hotel décor is very nice with the halls and rooms having beautiful pictures of Amish life. The rooms are very comfortable and clean. The hot breakfast makes the start of the day fantastic.

We used the ballroom for my daughter's wedding. The venue was perfect. The family, bridal party, and friends reserved 20+ hotel rooms for the event. The rooms were large (especially compared to other Best Western Hotels I've visited). The breakfast was top notch and included a pancake machine which made the best pancakes! I would definitely stay at this Best Western location again.

We had a great stay at the Best Western Plus. It was clean, employees were pleasant, and breakfast was good. The beds and pillows were comfortable. The decorations in the hotel were lovely and fit in with the Amish theme in the area.

The place is excellent. Great rooms, at a competitive price. Decor is with Amish tones and also the paintings and photos are great. The breakfast is a WOW and as good, if not better, than some of the more expensive hotels in other cities. Friendly staff and spacious and clean rooms.

Stayed here 2 nights during a little get-away in Amish country. I would recommend this hotel to anyone stopping in the area. It is very clean, quiet, nice pool, large rooms, complimentary cookies, 24-hour coffee, and great breakfasts. We thought the room was reasonably priced too.

We stay here every Labor Day for our girls' weekend. The hotel is always extremely clean and inviting. The staff always goes out of their way to accommodate us. The breakfasts are delicious and include a wide variety of items. I would recommend this hotel to anyone - either for a getaway to Amish country or traveling through. Great place!

We have stayed at some of the top hotels in Europe and the U.S. and can honestly say that our one night stay at this Best Western was the best experience ever. From the friendliness of the staff on different shifts to the cleanliness of our room and all of the facilities...but that's not all. Their complimentary buffet breakfast has everything one could want save for the waffle maker but it isn't missed as the automatic pancake maker pops out 2 delicious pancakes in the time one waits for 1 waffle and with no mess. Everything on the buffet was fresh, the hot meat array included sausages, ham, and bacon. The mini fridge had an array of yogurt, milks, etc. The bread cabinet offered a choice of breads, a shelf with a full array of muffins, another shelf was filled with bagels, and even another shelf of doughnuts and Danish. The hot oatmeal is already made in the slow cooker rather than having to make it yourself from a packet. This is but a small sampling of how they go out of their way to make one's stay pleasant. The location provided easy access to the InterState. It truly deserves the 5 star rating.

This hotel is always clean and fairly priced. Parking is plentiful. The breakfast is good with hot items. The rooms are large with easy to use TV remotes. The hotel is conveniently located off I57 but is far enough off the road to be quiet. We love to stay here when passing through Illinois.

I booked a room three months in advance to attend Horse Progress Days, thinking it would be full due to the expected crowds of thousands and the limited motel rooms in the area. Others must have been scared away by the higher than normal rates. On July 3rd there weren't many vehicles in the lot and not a whole lot more on the 4th and 5th. However, our room was large, clean, and the bed was comfortable. There were several small pillows on the bed. We would have preferred normal bed sized pillows. Also, there were limited outlets bedside. We did use the refrigerator and microwave in the room. The breakfast was outstanding, offering three meats daily. Biscuits and gravy, scrambled and fried eggs were rotated as offerings also. My husband enjoyed the oatmeal with walnuts and dried cranberries. They also offered locally made apple butter and salsa which was a nice touch. The breakfast room wasn't big enough for the number of rooms in the motel. Staff were friendly and helpful. I couldn't rate it 5 stars because of a few issues we encountered. After checking in we carried our luggage to the 2nd floor only to not have the key cards work. The second set given to me also did not work and the master key the desk clerk tried didn't get it opened either! So she moved us next door. This series of events required 4 trips to the front desk. The next day we came back hot and tired from the day's activities to find our room had not been cleaned, which meant a trip to the front desk for towels. If we have a need to stay in the Arcola/Arthur again we would choose the Best Western Plus because it's the nicest for many miles around.

Great feel from the moment you walk in. Clean wonderful room.Staff on all shifts were very friendly. I would reccomend this hotel to anyone traveling through. I look forward to staying again in the future.

A friend and I stay for a group event every year at this hotel. The hotel is clean, everything feels new and fresh, the breakfast is good. The staff is always helpful and pleasant we have absolutely no complaints.

We lived in this area for many, many years but moved to Florida about a year and a half ago. We needed to come back for my husband's company picnic at Aikman Wildlife (also an amazing attraction!) and to visit family so we booked this Best Western Plus. The hotel is tastefully decorated (Heart of Illinois Amish Country themed) and is so clean and our room was VERY comfortable! The breakfast was set up by a sweet woman who actually took pride in what she presented as a meal to her customers. A great variety of food in a comfy setting, we thoroughly enjoyed just sitting and having coffee after we ate. SO... for the price, this place is unbeatable and highly recommended!!

I enjoy staying here every time I do. The service is great and the hotel is impeccably clean. The furniture is all Amish from the local area. Very quiet as well. Breakfast is very good with a lot of variety and, most importantly, the coffee is great.

My husband and I stayed at this hotel for a couple of days while our house was having some renovation work. It was an excellent stay and we were so happy that we had made the decision to stay at Green Mill Village! Our king suite was roomy and very, very comfortable. Breakfast buffet was bountiful and had a large variety of choices. Everything we tried was very tasty. Staff was friendly, attentive, and efficient. However, highest marks go to the CLEANLINESS of not only the room, but the entire facility. Though we only live about 20 miles away, we plan to return for a getaway "staycation"-play some golf at nearby Iron Horse, take in one of the Green Mill dramas offered in summer, relax, dine at nearby Amish restaurant, etc. If you are traveling, you will find peace and comfort at t his hotel.

Fairly new, very clean, attractive, everythig worked as expected. Only glitch was the room lightiing was really dim. Lots of lamps available but the wattage of the bulbs was lower than needed. Great for mood lighting but not bright enough for reading or working.

We stay at this hotel on our way from Florida to up north every spring. We have never been disappointed! Very clean and nice employees. Breakfast has always been fresh. Hidden gem located right off of the freeway.

This is our 2nd time at this hotel and it is consistent with it's customer focus on quality. The room is comfortable and clean and the breakfast is terrific. We are so happy with this place, we plan to make it our stop every year when we head to Florida!

It has been years since I stayed at a Best Western. This hotel is newer and WOW, surprisingly WONDERFUL!!! SO clean, updated, the rooms are BIG and have a kitchenette area. The bedding & pillows were nice...even had an extra blanket on the bed! I received a bag of goodies at check-in and they had fresh cookies for guests. HUGE parking lot that is VERY WELL taken care of. You won't regret staying at this location.

A friend and I were in the area to visit a relatives and friends. We stayed 1 night in a ground floor room with 2 queen beds which was very clean and quiet. Besides all that what impressed up so much was a staff member named Ronza who was in charge of breakfast and dining room. I had put the powdered ingredients of a nutritional drink on a shake and added water but it was stuck and I try to stir it with a plastic knife. She asked if I needed help and brought 3 untensils from the kitchen for me to try as well as a clean damp rag as the situation got a bit messy. Next she offered to mix it for me if I preferred as I was dressed for worship and I obviously didn't want to soul my clothes. Once that issue was resolved she asked if we enjoyed our stay and we had a brief but lovely conversation. She offered to clear our empty yogurt cups, etc and asked if there was anything else she could do for us. We will definitely stay at this hotel again when in the area and a large part of that was because of Ronza. I hope she gets recognized for her above the call of duty behavior. Checking staff was very nice too. Highly recommend this.

The room was beautifully decorated, very clean, calming environment, and mostly comfortable bed. We stayed in a king suite and there was plenty of room for my son to play with his toys. The best part of this hotel is the employees. Everyone was so professional and friendly. I could tell that they all enjoyed working there and it mattered to them that our stay was good. Breakfast was great and well stocked, the OJ was outstanding! I loved the photography throughout the hotel. The infused ice water is a fantastic touch that made a big difference for us as we prepared for another long day of travel. Keep doing this! This Best Western Plus was notches above the other BW's we stayed at during our travels this week. Thanks for the great hospitality!

The staff at this hotel want everyone to feel at home. They are very friendly and accommodating. The breakfast was decent although I just ate the oatmeal. It was 8 minutes from my jobsite and easy to enter and leave. Reasonably new and in very good condition.

A stay at the Best Western Plus Arcola is something I am always looking forward to. Whenever I am traveling from the Southern states to the Midwest, I always plan an overnight stay at this hotel. The team at the hotel is just phenomenal, and I can't say enough about the high ceilings and the great taste decor. I feel like a member of the royal family when I stay there :-).

Hotel was super clean, staff very pleasant, breakfast was hot and was continually monitors and restocked, very quiet, nice décor. Exercise room was all in working order. Pool little on the small side, but nice.

Cute quiet little town. Only hotel there but it is absolutely beautiful. Wonderful staff and loved the amish decor. Would definitely recommend to other travelers. Jeremy on second shift was very pleasant.

A recent stay was my second time at this hotel. Both were exceptional experiences. The hotel is clean. The staff is friendly and helpful. The room was clean and comfortable. The free breakfast offered an unmatched selection of items. I wouldn't hesitate to stay here again. This hotel comes highly recommended.

Hotel was great, only problem was heat had not been turned on in room and took almost 3 hours to warm it up. Otherwise it was great and will stay there again. Breakfast was very good and a nice variety of items. Beds were the most comfortable ever and there were plenty of towels in the bath.

Our little one sleeps in a pack n play. The king rooms have plenty of space to set it it up, store our stuff, and let him move around. The beds are comfortable, the rooms are clean and modern. The staff is always friendly and engaged.

We stayed here when we were visiting our son at University of Illinois. It was about a half an hour south of Champaign, just off I-57. We arrived around midnight and were pleasantly surprised with how clean and modern this hotel is. We were checked in very quickly. I assumed the breakfast was going to be the standard Hampton Inn-type fare, but was amazed to see a tray of fresh eggs fried to perfection! They had bacon and sausage patties, and sliced cheese so that you could make your own breakfast sandwiches. I wish this hotel were closer to home because we would stay more often!!

We enjoyed our stay. The staff was friendly, beautiful CLEAN rooms with high-speed wifi and Excellent Continental Breakfast: Biscuit & gravy, pancakes with fruit/nuts/toppings or syrup; bacon, muffins, danishes, milk, almond milk, orange juice, coffee, etc.

This is our third stay at this location on our travels. It has been consistent in quality and service. Room is well appointed and very comfortable. The location is convenient to interstate and access to Amish shopping.

Had a wonderful experience here. 3 ladies for girls weekend and the hotel was lovely. Didn't use pool but the complimentary breakfast was wonderful! Staff were very pleasant and attentive. Would definitely recommend this hotel for anyone visiting the Arcola/Tuscola area

Stayed here with some friends, 3 rooms, for the weekend. We were impressed with the hotel - it was very clean and modern , very comfortable beds , very quiet, and priced very affordable. Nice breakfast included. Located on the other side of the interstate I57 from the town but still convenient location. Only one minor issue - couldn't figure out how to set the clock to current time

Did have an issue when we first checked in as the room had some garbage left on the table by the bed. No problem switching rooms. New room was very clean. Stayed on a Sunday night so not many places open to eat and staff didn't seem completely sure on what was open. Probably would be helpful for the staff to know where to recommend for Sundays. Did find a bar/grill that we ate at and it was very good. It is a very small community so if you're looking for something to do, probably not the best place to stay. Nice place if you're just passing through.

Great Hotel ...very clean , great staff and very good service. Only drawback is that we decided to stay here on this particular night as we wanted to watch the days replay of "Le Tour De France" but alas very very disappointed that they don't carry NBCSN on the available television channels. Had better selections at way cheaper hotels all over the country. Then we wanted to watch PBS news but once again they didn't have it. Guess one will have to call ahead if you ever want to see some particular show on a particular channel here at this particular hotel. Would/will we stay here again most probably as it is a very good hotel. Not when Le Tour is on that is for sure.

Great place stoped to see some items in the area and liked it so we decided to stay, we looked up hotel in the area and this one reviewed well and they where right great place, great price and warm service

new and clean, super check in and check out, above average breakfast, great and enjoyable, place to park bike under too, a plus if there ever was one, by the freeway but quiet, I am not sure how it could have been better

From the friendly helpful staff, to comfortable room and great breakfast you can't ask for more when you need a place to stay for the night. the room was clean and spacious. the breakfast has such a wide variety of great food especially for a motel.

My family and I stayed for one night for a quick weekend getaway. The room, the breakfast and staff was simply great. Got greeted with such a welcoming staff. Too bad I forgot her name but she was so helpful and was able to put our families together.(Two other families including mines went together but booked the hotel at different times) She help us to be close together. Rooms were very spacious with all the amenities and the room smell so good. Comfortable beds. We really enjoyed the pool as well. And well breakfast was wonderful. You will think I was at a breakfast buffet. So many different options for you to enjoy. Everything from pancakes to eggs to oatmeal. I wish I could have stayed another night. But I will definitely know where to stay now when I go back. Plus the location was very good. Close to the highway, gas station and restaurants. My family and I had a great time there.

My husband and I stayed here while vacationing in Amish country. I'm not sure how new the hotel is, but it sure is nice! Very clean, quiet, quiet location, breakfast was out of this world! The gym was perfect. The room was large and comfy. It was miserable hot when we visited, and the air in the room worked great. Good water pressure for shower. Amenities were good. I have absolutely no complaints about this hotel!

We were greeted with a welcome bag and woke up the next day to a fabulous breakfast spread. The room was clean and comfortable. This Bw location is worthy of the PLUS rating. I would not hesitate to recommend this BW to any traveler,

We had a very nice 5 night stay at the Best Western. We were visiting our daughter and attending our grand son's graduation. I would recommend this place to our friends and family. The service was great and the room was what we needed. The breakfast was very good.

Always a clean Hotel, with great staff and an awesome breakfast !!! The pool was well maintained and the grounds are almost park like. It is great to have a hotel we can always count on. Very close to Arthur-be sure and make the trip!

We stay at Best Western Plus Green Mill Village Hotel & Suites several times a year for pleasure. Every visit is predictably great. The complimentary breakfast is the best we have found anywhere and the kitchen staff is ready to help with any needs. Very clean rooms and quick, easy check in and out. We highly recommend.

We booked this hotel only because it was the closest we could find for my niece's graduation from EIU in Charleston. We were very pleased with our choice. It was an easy 20 minute drive to the university on quick roads. The hotel itself was beautiful and our room was quite spacious, very clean and comfortable. There was a microwave and refrigerator in our room along with coffee and standard amenities. The staff was friendly and helpful and the breakfast included was typical.

There aren't many choices around the Arcola/Arthur area...the closest is Mattoon, IL. I can't remember the age of this hotel but it is not classified as old and has held up pretty good over the past years. We have stayed there several times, the most recent was 2 years ago. The place is very clean, the rooms are big, the breakfast is more than adequate, it has an indoor pool and fitness room, meeting room and small business center. There is plenty of parking and it is free. While everything is clean and pristine, with its age and normal wear and tear, they need to begin changing out some of the carpet and in room sofas. The mattresses are great and my only comment is that the sofa in our room is wearing down. This is only noticed because we stayed there when it was new and a couple times after. I still highly recommend it. The staff is super friendly and accommodating and the cleaning staff do an awesome job. I still rate them "Excellent"!

If you're interested in looking into Illinois Amish Country this is the place to stay. It is right off the highway 57 and close to all the Amish acton. It is quiet with all the right amenities. They have a pool, a workout facility and a great breakfast.

We stayed overnight on Saturday, April 14th and were VERY IMPRESSED with the cleanliness, friendliness and ease of checking in and out were seamless! All the staff was friendly and helpful. The breakfast was MUCH more then we expected and was very nicely set out with hot and cold options. The bed was a dream to sleep on! Usually my husband complains his back hurts after staying at a hotel but no complaints this time!

I travel to Arcola at least one time per month and I always stay at the Best Western. The staff are very nice and helpful! The rooms are nicely appointed and comfortable! Breakfast is very good. It's nice they have a pool and fitness room but I don't very often get an opportunity to use them.

This newer motel has very roomy, up to date, and clean rooms. Very nice pool. Breakfast was among the best we've ever had at a motel. The "cook" was constantly bringing out fresh food and she was very friendly and helpful. I think this is among the best places to stay in the area---including Champaign-Urbana, Mattoon and Decatur. All for just under $100/night,

Probably because it was the off season they had very few guests. Hotel is pretty new so we had no issues and the beds were comfortable. You can tell that it is in Amish country by the beautiful decor.

The employees were very professional and friendly. This Best Western is a very nice place to stay. It's just off I-57 on the edge of a small farming community. The internet worked very well. I highly recommend this hotel.

Hotel appears to be new. Rooms are spacious and comfortable, and include a microwave and fridge. Hotel and rooms are very clean and quiet. Breakfast is adequate. Cookies and drinks available all the time. Food and gas are not nearby.

This hotel is really amazing it's a new property. Very clean hotel and large rooms. They provide very fast FREE internet. The staff is friendly and very helpful... PLUS. You get a full hot breakfast for FREE

We needed a place to stay in the middle of Illinois and decided to try this hotel. This is one of the cleanest hotels we've ever stayed at in this price range. Small indoor pool but an adequate exercise room. The rooms are perfect as far as I'm concerned. The breakfast was one of the best around.

We were greeted by Jeremy, he was very attentive and helpful. He knew what he was doing. Our room was very lovely, hotel seemed to be new. Bed was very comfortable. the breakfast, was not that great.The eggs were dry and bacon, not good. Everything else looked good, clean.

We stayed here to attend a family funeral. We had stayed two other times for family business. Each time our stay was excellent!!!! The rooms were extremely clean. The breakfast was phenomenal, and the staff was so friendly and helpful.

This was a great hotel to visit. The rooms are large the beds are comfortable and clean. The breakfast is the usual budget breakfast. The staff was very accommodating in the breakfast area was clean. Overall a great experience at a great price, highly recommended.

I picked this hotel because of the great reviews and they were correct. Most hotels in this price range are not nearly as nice. This is the second Best Western we have stayed in recently, and both exceeded expectations. This one appears to be well managed. A bit surprised to find such a nice place here.

I travel from North to South several times a year and this will be one of my stops for sure!!!! The hotel is super clean, staff is great, breakfast is better than most places and my wife and kids loved the place!!

We always stay at this hotel on our trips north.. It is always clean and comfortable. There is plenty of parking. We love the rural feel although the hotel is right off the interstate. The breakfast is good with some hot and cold items. The rooms are spacious. We have never experienced noise so we sleep well. You can not walk to restaurants although several do deliver to the hotel.

This is always a great stay in Amish country. Breakfast is wonderful. Afternoon cookie are a plus. Coffee is always available. Close to outlet mall and Amish shopping. Conveniently located near Interstate.

We enjoyed our stay. We frequent this hotel every year to visit with friends and family in the area. The staff is always pleasant. The hotel is well maintained and the breakfast is good. The location is off the Interstate which makes it easy for us to get to where we need to go. In general our stay is pleasant, we did feel this last stay our room was not as clean as in the past, minor details nothing big. The bed was also not as comfortable.

This was a very nice clean hotel to visit if you are in the area or passing through. The people are very friendly and helpful. It is a good place to stay if just passing through or there to visit the local Amish community.

We met with family from Wisconsin. We are from Tennessee. This was our half way point. Everyone enjoyed our time together. Hotel was great. Will be back soon. Great area around hotel. We did shopping and eating.

We always look forward to staying here! The staff at the desk is always friendly, and they really make you feel welcome. The rooms are always very clean, and have comfortable beds. We enjoy the breakfast here, and the staff that works the breakfast area. We really think this Best Western is an excellent value.

We were part of a wedding party staying here, spent two nights. Rooms, service and staff were wonderful. Very clean and comfortable, spacious rooms, great bed. Breakfast both mornings were well stocked, but the hot foods were not kept warm, and were room temperature which does nothing for eggs or breakfast meats. Other than that, no complaints.

Hotel was very clean, the staff was very helpful and wonderful to work with. I found the bed to be slightly firmer than my pillow top mattress at home but I was still comfortable and slept well. Our room was clean and spacious. We greatly enjoyed our stay. The fruit, pancakes, sweet rolls were great at breakfast. The bacon was good too but the eggs left a lot to be desired and I could not eat them. I still would say they had a very nice selection of choices and good food to eat and I just picked something else.

Through the past few years we have stayed here several times and will do so in the future when we visit Amish Country. Hotel is clean, service is outstanding in every way. Front Desk staff are knowledgeable about things to do in the area including the best places to eat.

If you are looking to stay in the Arcola /Arthur area i recommend this hotel highly, have nothing bad to say only wonderful things. Staff , room, breakfast all excellent. lobby is a beautiful place as is the rest of the hotel. on a scale from 1-10, a 12!!

We stay here several times a year. Everything goes well. It is always clean and the people are pleasant. Not real close to a major town. But, there are plenty of places to eat. . Recommended to everyone.

Our family and friends stayed here for a family wedding. The reception was held in the banquet/conference center. The weekend was perfect! The entire hotel is clean and pleasant and the employees were kind and helpful. I would definitely stay here again and recommend to my friends and family!

Almost the pefect hotel. Room was a bit akward though. Tv was on the side wall away from the bed. Seems like the bed was in the wrong place. Everything else was what I would expect from a newly built hotel.

We love staying at this hotel when we are in the area visiting friends. Friendly staff, welcoming atmosphere, clean and well-taken care of property. We were in the area for a wedding reception at the conference center, which was also top-notch.

We come here once a year for a BBQ contest in Arthur. We have found the Best Western to be the nicest hotel in area. They have a very clean place and serve a very nice breakfast. There is a pool and fitness room that are both very nice.

The hotel is very clean and well appointed. Breakfast was wonderful. One of our two rooms smelled of smoke. Staff deodorized the room since they were fully booked and couldn't move us to another room. The Wi-Fi was not dependable and went in and out. Overall, it was a very nice hotel, and we would stay here again.

I wouldn't have expected a hotel in "small town Illinois" to be so nice. And the breakfast was great! Real fried eggs, not phony eggbeaters. Beautiful decor and the property was well maintained. A true treasure and we will definitely stay here again when we come to visit family in nearby Mattoon.

One of the Best hotels in this price range that you will ever find. Very well kept and maintained. Very quiet and clean. One of the Best Breakfasts that we have encountered in the many hotels we have stayed at Worldwide. The management deserve a pat on the back for their premises....well done you should be proud. If you are in the area and looking for a place to rest your head stay here it is worth the stop. The furniture in each room is very good...very classy.

This was a beautiful large room and very handicap friendly. Staff was helpful with the directions to the surrounding businesses. But if you stay here, remember to bring your own hair dryer as there was none in the room.

The hotel is extremely nice and clean on the in and outside. I enjoyed my stay here. The breakfast offered was nice, but the seating area was a little cramped with the hotel as booked as it was. I would recommend this for anyone staying in the area.

We have stayed here in the past and it has always been clean and comfortable. Would recommend...Good value for the price! Staff is very accommodating and concerned for your comfort. Convenient to the interstate and close to nearby Mattoon...we prefer to stay here than in Mattoon!

We were very impressed with the Best Western Plus in Arcola, IL. Very clean and modern. Easily accessible and the complimentary breakfast had a variety to choose from. It was a surprise find on our way to Casey, IL to see their BIG stuff in a small town.

Stayed for two nights at this location. Very clean, quiet location. Breakfast was very good and staff was friendly. Overall a very good experience. Only problem we had was that GPS had the location 1000' away from where the hotel was located.

Very pleased with this hotel. Clean. Well appointed. Friendly staff. Convenient location to meeting I was attending in Decatur. Reasonable rate. Easy check in and check out. Good breakfast selection. No problems with my stay. Will return to this hotel when I am in the area.

This is a great hotel! It is very quiet, clean, and everyone is very helpful! We would come back again in a heartbeat. We had a King Suite and could have slept several more. This is a new hotel. The pool was indoors,. I wish there had been an outside one, but understand an indoor pool can be used the whole year. This was a no fuss two day get away that we needed. I wish all of our hotel stays were this pleasant.

I was very happy w/ my stay here. I was on business, and quite honestly I want a nice retreat (especially when I'm away from the pleasures of my home). This place was VERY CLEAN, breakfast was great, fitness center nice, and my room VERY homey feeling. The staff did a great job as well. I am very satisfied and WILL be back when I'm in the area again on business!

Have spent time at this hotel different times. I love the hot bar breakfast, internet in room, and the beds were wonderful. Great location , right off interstate and easy to get to. Loved the room decorations, it was like a Spa Bedroom! Will be staying at Best Western again, whenever I travel. Great price and friendly staff!

Great hot breakfast, and they managed to keep up with the whole hotel coming down at 6:30 AM to get breakfast and run off to see the eclipse. The pool was nice and warm. The hotel and room were in excellent shape... very clean, and looked great. Lots of plugs for your devices in the room. A great place to stay for the price!

Our family traveled to Southern Illinois to observe the eclipse and had a wondeful stay at the Best Western. We were greeted with a gift bag of snacks and water on check-in. The room was large, the bed was very comfortable and the breakfast was more than adequate. We looked at several hotels in the surrounding area, some running as high as $1400, but Best Western offered their room at $129 not taking advantage of the many travelers to the area for the eclipse.

Clean hotel with friendly staff. Well worth the money and the free breakfast was a great surprise. Hotel is close to Arcola and highway 57. The local Amish people are also very friendly and make you feel welcome.

Located in the heart of Illinois Amish country, this hotel is by far the best accommodation in the area. It is just east of downtown on Il133 just off I57. The rooms are large. Suites are available and consist of a sitting area with couch separated from the sleeping area by only a partial wall. Rooms are very clean and have a refrigerator and microwave. In the rooms and common areas the hotel displays beautiful local photographs of the Amish life. Breakfast is included and very satisfying.

We stay here every year for our family reunion. We have never been disappointed. Pool is always working and clean. Which is our kids favorite part of the stay. Rooms are big and clean. Breakfast is always great. Staff is always wonderful too.

There's no other place in Arcola I would stay. This Best Western was wonderful. The staff was extremely friendly and helpful that everything we needed. It is conveniently located near everything we were there to do. On and off the expressway was extremely easy with the exits and entrances right down the street.

This hotel does everything right for a good price. The hotel is clean. The bed is comfortable. Plenty of parking. This hotel is near the Amish country so it is pleasant to drive through that area if you have time. The hotel is right off the interstate. There is nothing within walking distance however. The breakfast is always adequate. There is an indoor pool although we did not use it.

We stayed at the Best Western and ate 2 meals at the attached Green Mill restaurant and were completely satisfied with hotel and dining. The staff at both were extremely friendly and went out of there way to be accommodating to our needs. Totally satisfied and would recommend both!!

Our family group of five heading from Sherwood, AR, to Ludington, MI, and back have been fans of Best Western for several years now. Accommodations are always clean and comfortable. We had stayed here on previous excursions, so I had no qualms about reserving our rooms online ahead of time.

We love staying at this Best Western. We were pleasantly surprised at the allergy friendly breakfast items. I was offered almond milk and they had real eggs, not powdered and gluten free items as well. This is huge for when you are traveling. Bed was on the soft side and some carpets in hallways need attention.Overall a great stay!

We have used Best Western Hotels as our standard hotel whenever we travel and we were really impressed with Best Western Plus Green Mill Village Hotel & Suites. We have booked another stay at this Best Western during our return trip to Florida.

Hotel is located close to highway but sits at the edge of a farming community surrounded by fields which makes it very peaceful and quite. The inside is. Very clean and staff was well knowledged and professional but still down to earth and friendly. The hotel is decorated around the Amish area culture. The walls are painted in natural colors and amish canvas pictures line the hallways and fill the rooms with the idea of a more simpler life. The furniture used in this hotel was actually hand crafted from the Amish. This hotel just makes you feel relaxed and at home. The Breakfast was delicious and there was plenty of food to choose from. Eating area was kept clean and food was continually being added while people were coming and going. I will keep coming back to this hotel when I go through central Illinois, it just feels like home.

This is a relatively new hotel, so the amenities are modern & very well kept. The front desk clerk was very knowledgable on the area & all of the things this Amish community had to offer. The room was clean & the beds were comfortable, but the lighting in the room & the bathroom were terrible. The wall opposite of the beds, where you open your luggage had no lighting whatsoever and the lighting in the bathroom made it difficult to see to put on your makeup. The lack of lighting was a turnoff for me so I'm hoping my suggestion about it to the front desk will make a brighter room for the next patron!

This hotel was right off the interstate. The desk clerks were very friendly and helpful. Had hot cookies ready when we arrived. The room was spacious and was very clean. The bed was comfortable. The breakfast was great. It was a full breakfast. Well stocked and the lady attending to it was very welcoming and friendly. Would highly recommend.

Stayed here to visit Amish country and attend the show they have at the hotel. Very nice place with a good breakfast. Our room was very clean as was the lobby, but the elevator and hallway carpet needs a good cleaning and is showing a lot of wear. It is a surprisingly good hotel for a rural area.

Best Western Plus. The hotel clerk was friendly and helpful. Hotel provides complimentary toiletries if you forget something. They also have a small area for you to purchase essentials.The rooms were super clean. The artwork in the halls and rooms is really representative of the Amish scenes in the area and is beautiful. The furnishings are also very nice and my room had a microwave and mini fridge. You could really make yourself at home here with the closet behind the door in your room and nice dresser for your clothing. There's also a desk and comfy chair with ottoman too. The pool area was okay, but a lot of bugs in there the day we visited. The breakfast was very good. They offered a wide variety of items to choose from and the attendant kept everything clean and well stocked. The morning I was there, men were working right outside the hotel entrance with jackhammers and gas chop saws cutting concrete starting at 7am. Every time the automatic doors opened while we were having breakfast, the noise was taking over the lobby. We went outside (for fresh air LOL) and dust was flying everywhere, causing us to have irritation with coughing and sneezing. We couldn't even carry on a conversation outside because of the noise. Our vehicle was also covered in dust. I thought about whether or not to include this hotel construction or repair in my review, but decided I should because it really affected our experience. Other than this, our hotel stay was really good!

This hotel is fancier than any Best Western I've ever been in. The lobby is beautiful, as are the rooms. The entire property is spotless, and the employees are friendly and efficient. It is right off 57 and is a great choice for a hotel when visiting the Amish area or just looking for a good place to stay along the highway. The price is right, too.

My stay here was pleasant as always. The entire hotel is very clean and the staff is always pleasant and professional. I will definitely stay here again. I would recommend this hotel to anyone looking for somewhere to stay.

Very nice hotel, relaxing atmosphere, very accommodating staff. Also had laundry service available, which was very helpfully as we were on a motorcycle trip with limited storage so it have us a chance to freshen up our clothes.

At least once per year we normally come to Amish country to view harvesting etc. Love the area and the food. You will absolutely not find a better place to stay locally. Great , clean, safe and friendly place. with a good breakfast. Staff can also provide you with local info on best places to eat......

This hotel was very clean. The staff was so friendly and helpful. The breakfast each morning was delicious. The beds were comfy, the rooms were clean and updated, and the shower was amazing! We were extremely happy during our stay. We would highly recommend this hotel to anyone that is traveling to the area.

This is a FANTASTIC hotel. It is hidden in a corn field in Arcola, Illinois. Everything from the employees, service, and actual property is A-1. We stay here whenever we pass through going to Wisconsin on vacation. The people are all friendly, and the rooms are comfortable and clean. You can't miss when you stay here.

This hotel was very clean & comfortable. The beds were perfect for my taste (which is a first for me & I travel ALOT!) Nails the Midwest motif. Atmosphere was cute. Staff very friendly and accommodating.

We stayed here to go to a farm toy sale as we have done many times. Everything went really well as usual. One time we had to cancel because we were called home for an illness issue and they were very decent about it all. This time they "upgraded" us and it was really nice.

We come every summer for a business conference. Clean, spacious room layout with king bed and Simply Amish hardwood furniture gives the room a luxury feel. Homey and spacious! We got a great business rate because of our business stay. Hopefully next year, I can still get the business rate for the conference we attend even if we come a day early...

Excellent hotel, quality and professional staff. On our most recent trip, it was also the best value. We stay at this particular hotel at every opportunity. There was a very good variety offered at breakfast and the quality was excellent.

On a road trip home and trying to avoid cities(Champaign and Bloomington) we found the Best Western in Arcola, Il. Very easy access off the Interstate. Nice surprise. From appearances, we thought it was new, in actuality, it's 4 years old. Impeccably maintained. Front desk receptionist was very cordial and helpful. The breakfast was excellent with good hot and cold choices. The dining area is spotless and the attendant was very attentive. AND-a big deal for us-pet friendly. Back this way in Sept-we'll stay here again.

I stay here every year the hotel is clean the staff is friendly and the breakfast is very good. We have never had any major issues and the staff always addresses any issue as soon as it it presented to them.

This is a new hotel, and it is beautifully designed and decorated. The room was large with plenty of space and creature comforts. A restful night's sleep was followed by a breakfast with lots of choices. We enjoyed the environment and appreciated the friendliness and helpfulness of the staff.

The exterior of the hotel was new-looking as was the interior. Our room was very nice. Unfortunately, the interior of the rest of the hotel is already showing some neglect: the elevator was not as clean as it should have been, and spills on the carpet outside the elevator had not been cleaned. The breakfast food was not as good as I have experienced at other Best Western Hotels. It is little details that makes good great...with a little more attention, it would be excellent across the board.

Good sized rooms, comfortable beds, clean and quiet. Great breakfast. Yes, the rooms are dark, due to the brown/grey/beige color scheme. My only complaint is the elderly couple hovering over the breakfast this morning. Folks, you need to have some etiquette here-- this is not your home kitchen. Try cutting your grapefruit at your table instead of directly in front of the baked goods.. The old fella decided to bite into his muffin while waiting for his toast in the toaster. I saw him lick the tips of his fat disgusting fingers before pressing down on the toaster. Gross! (I made sure not to use the side of the toaster he touched.) Travelers, I recommend using the napkins provided before touching ANY of the containers, utinsels, toasters, etc. when you witness something like this. I realize this is not the hotel's fault, but worth mentioning for those who care about hygiene.

The hotel is easily accessible from Interstate 57. Room was clean, beds were comfortable and breakfast was good. But the room was too dim even when we turned it to full light. Worst is on first night, the bath tub was clogged. Front desk said it was too late to find anyone to repair it. I had to choose not to shower after a day's driving or wade in dirty water to quickly shower. Disgusting grime floated from the drainage. It was fixed the next day, but for the bad experience of first night, there was no offer of any kind of compensation or good-will gesture.

Excellent service, quiet room and comfortable bedding. Would definitely stay at this hotel again when visiting the area. Employees were friendly and helpful and room was clean. Indoor pool and fitness room were available for use.

I have found Best Western to be inconsistent as a chain. This location is one of the gems. Great, and I mean GREAT, staff. The rooms are large with comfortable beds. The amenities (pool, internet cafe, breakfast) were enjoyable and there is a fantastic Amish restaurant in driving distance. If I come even close to this location, I'll go out of my way to stay here.

This hotel is not in a highly populated area but it is worth staying at if you are anywhere close to thir location. This is a extremely clean hotel. We had a pet freindly room since we were traveling with our dog. Would recommend this hotel and would stay there again if traveling by their location.

The hotel was very clean, and the staff were very friendly and accommodating. The continental breakfast had a nice variety of items to choose from and the food was fresh. I would recommend this hotel for a short stay during travel.

This was a very nice hotel. The rooms were very clean and roomy. The staff couldn't have been nicer. Would recommend this hotel for anybody. The beds are very comfortable. The breakfast was very good for a free one. Great stay

This is a wonderfully decorated hotel, close to the interstate and very nice. I go walking and I enjoyed walking around the area. The facilities were nice, such as breakfast area and exercise room. It is close to area attractions.

Our family participated in a walk/run and chose to stay in Arcola for convenience. We had family of all ages and we have a great and fun stay! The breakfast is exceptional for one included in the stay

New, clean, comfortable, beds, pillows and sheets top of line. One of the best hotel stays ever for the price. Tastefully decorated and good breakfast. Highly rexommend. Take a walk around town, cool brick streets and sidewalks.

The rooms were so clean and thoughtfully done. I really enjoyed the people and breakfast was very nice. We make this trip regularly and have never stopped in Arcola. Now that we know that Green Mill Village is such a gem, this will become a regular visit for us.

This hotel is fantastic. Right off the highway - easy off/on. Very clean, great little breakfast area and food. Awesome service and hospitality from each and every staff member. The Front Desk is always accommodating and provide great customer service both in person or when calling for reservation. Will be back!

I have come here often since my daughter doesn't live,far. My first visit was in July with my family. I was impressed how they took care of the nursing home residents. Apparently there was a fire at the nursing home and they took them in. It was heartwarming to see. Very nice rooms,and clean. I come often because of my daughter. I wish they would give discounts if you are a frequent guest. Very nice rooms

We have stayed at this site 2-3 times. Staff is always pleasant. And the motel is clean. There is enough room in the parking lot to park a 24 ft horse trailer. We will always try to stay at here when we come to the area.

This property is situated near the interstate but is quiet. It is clean and employees are very helpful. The morning breakfast is fresh and features an automatic pancake maker in an area just off the lobby. Rooms are large and clean with high quality furniture.

we loved the pictures of the amish and the rooms were very spacious. also the bed was very comfortable and we also enjoyed the show the next night. the breakfast was wonderful and there was a little of everything. should not go away hungry. we only live about 30 miles from here but it was a very nice outing. it was for my 59 birthday.

Located in Illinois's only Amish community in the Amazing town of Arcola, a comfortable place to explore the murals of Arcola, the Raggedy Ann and Andy bronze statues, a train depot/information center and to eat some hardy food at the Dutch Kitchen or the fine dining of Daily Kneads (lunch only). There is even a Hippie Memorial. PLUS, the Green Mill Theatre - showing up and comers in good plays. There is not a better hotel in 100 miles radius.

This is the best Best Western Hotel we have ever stayed in. It is very clean inside and out. The management cares about its customers and its property. We highly recommend this hotel.The value, the quality, the cleanliness and the location makes this hotel a great place to stay.

Every year on our anniversary, My husband and I visit Springfield, IL for a 3 day car show. This year we were sadly disappointed by the show itself and the hotel even more. We were staying at a Hilton property and chose to leave and drive here-- Our home away from home. The place that never disappoints. The place where we feel happy and comfortable. The place where our friends Bruce and Jeremy are. We were greeted with hugs and every bad experience from the previous 2 days were erased. Since our last visit in July, this hotel has made many changes. The signage is being changed to represent the brand. The shampoos and conditioners are now all Pantene products. The minor maintenance issues have been corrected and this place is more beautiful than ever! This is the first time that we have had a king suite room, and it certainly didn't disappoint. It was huge! The sleeper sofa and living area were so nicely appointed. You could have had a couple with 2 kids stay spaciously in this room. The price was under $90 a night too. The pool was clean and immaculate when we arrived. We had the opportunity to spend many hours swimming, undisturbed by any other guests. This is one of my favorite hotels of all time and only 3 hours from my home. I will return time and time again, just to see the workers, my friends, Bruce and Jeremy.

Nice rooms. We were in the banquet room and it was very nice also. Staff was very helpful. Breakfast was hot and was of good quality. We will stay there again. It is also close to a lot of cool shopping.

The room was very nice! Frequently, if you have pets, the rooms are sub par. This was one of the exceptions It is inconvenient to take care of the dogs on the 2nd or 3rd floor., so it was great to request the 1st floor and get it. The microwave, fridge and TV all working and looking relatively new. The staff were very polite and efficient. The motel looks nice in the front and back. I like that it is "off road" in a niche down a side road. The price was fair, and the breakfast was OK, and what you would expect for the price. We checked it out, but did not use it. The only kink was that the second day we had to get new card keys issued, even though we booked for 2 days. Overall, it was all good. Last of all, the heater/AC worked well and didn't rumble or clank when on.

we do alot of driving vacations and need dog friendly lodging. i like best westerns but this hotel is the BEST one we've ever stayed at. furniture i wanted to take home...friendly staff, super clean and comfy. full hot breakfast had options for everyone. i wish we visited this area more as i'd enjoy more nights here. you will be pleasantly pleased with this super plus hotel.

Excellent hotel, very clean, comfortable with nice amenities. Their staff was extremely helpful. The hotel was easy to get to from the interstate. It had pretty fair pricing, It was close to attractions in the area. We will definitely will stay here again when in this area.

The hotel staff is friendly and very helpful. The hotel appearance and cleanliness is top notch. The breakfast offered a wide variety and the food was good quality. Our overall stay was excellent. I would recommend this hotel to others.

We have been to the Arcola, Arthur area before. We stayed at the BW this time and will make it our hotel for the area. The rooms were great and the employees went that one step over. Breakfast was complimenting and very nice.

Our check-in and check-out was done in a couple minutes. The front desk was really friendly and answered a couple questions I had about the area. Our room was lovely with a refrigerator, micro, great bath and shower. This would have been a definite five star except the four small squares for pillows, to me were not comfortable at all. It had me longing for a pillow from home. I did appreciate the good selection at breakfast and the nice breakfast dining area. With more comfortable pillows, I'd be all for staying here!

Best Western motel in Arcola, IL is EXCELLENT!! Clean rooms, great service. Friendly people. Good breakfast. Comfortable beds. Quiet area. I will definitely stay there again if I travel through the area.

nThis motel is exceptional in cleanliness and decor. The breakfast is very limited for the fee charged for room. This was a great disappointment A beautiful place...comfy...the breakfast...sort of tightwaddish

My husband and I were pleasantly surprised by how nice this Best Western was! We stayed here for a wedding and the wedding reception was held at the banquet hall attached to the hotel. The lobby area is very nice and clean. Check in was extremely easy. We called to check in early (around 1pm) and they were very accommodating! Our actual room was nice, spacious and clean. We had a king size bed with mini fridge/bar. The bed was very comfortable. We couldn't hear anyone walk down the hallway or anyone next door to our room. It looked like they had a decent size continental breakfast but we wanted to get on the road so we skipped out on breakfast. The hotel did seem to be pretty busy, but there was ample parking available. I would stay here again in a heartbeat!

If you are traveling to or thru Arcola, IL, the Best Western Plus is the place to stay! It is the cleanest place I've ever stay, rooms are well appointed and are very comfortable. The staff goes out of their way to make sure you are happy!

We booked our stay a little late for family weekend at EIU so the closest hotel with availability was Best Western Plus. We're glad we booked late! From the exterior to the interior, the hotel was well maintained. Check in was a breeze. Got to our room, and we were so pleasantly surprised and how clean and nicely decorated the room was. Usually people have issues with the bathrooms at a hotel, but I must say, they bathroom was very clean and the most important...the water pressure in the shower was great! Overall, it was a great stay, and we will definitely be booking our next stay here.

One of the nicest Best Westerns I've stayed in. Room was immaculate and quiet. Breakfast with cooked eggs and many other choices was far above other chains. Desk staff was very friendly and let me come back after checkout to print a boarding pass in the business center, since I had no other access to a printer. The only drawbacks (very minor) are a very limited choice of cable stations (no MSNBC, no mainstream HBO but a family HBO) and spotty wi-fi in the room. Arcola in general has limited cell phone access unless you're on Verizon.

What a fabulous hotel. We stayed for two nights in this super clean hotel. I was surprised to learn that this facility is 4 years old, from the first step in the door it smelled brand new. Our king room was very spacious and tastefully decorated. The breakfast was amazing; prepared fresh daily they provided fried eggs, bacon, sausage, biscuits and gravy, fruit, muffins and a pancake machine. On the second morning they offered scrambled eggs and egg tortillas along with the other items. Front desk personnel were very pleasant and the entire facility is tastefully decorated and furnished with photos and furniture from the local Amish community. We were thrilled to find this gem out on the Prairie and will definitely return.

Make sure you are aware of their 24 cancelation requirement when you book your room. Hilton and Holiday Inn allow you until 5;00 p.m. day of arrival to cancel your room. The room was nice but too many things can happen at the last minute that would cause you to want to cancel your room. If you cancel with in the 24 hours of your arrival you will still get charged for the stay.

In a long road trip, staying mainly at Best Westerns, this was the best. Facility four years old, clean and up to date, not a bad price. Located in a rural area. Best breakfast, with chopped ham, bacon and sausage links, eggs plain and with onions and peppers, other usual stuff, but nicely presented and fresh. Internet works. Only minor complaint is the bathroom lights, which are not bright and cast a sickly glow on skin. Also, watch carefully for the turn into the motel property. I turned twice into what looked like entries but ended in grass. I would definitely stay here again.

Very clean, new hotel. Nicely appointed and modern amenities. Comfy bed. HDTV. Decent fitness center but with more budget model equipment. Worked fine though. Decent hot breakfast items. Did not use the pool. The wireless internet was pretty poor in the room but worked reasonably well in the lobby. Geeks who carry a LAN cable could plug in save themselves from the misery of the poor wireless connection.

Out of all the hotels that I have stayed in, over many years, this one is the best. I have nothing but good things to say about this hotel. Despite the hotel being about 30 minutes from the University of Illinois, this hotel will be only only option when looking into hotels for future trips to sporting events at the University.

Whenever we travel to the Champaign-Urbana area, we make sure to stay at the Best Western Plus in Arcola. It may be 30 miles out, but well worth the car ride. The hotel is very nicely decorated and clean. The staff is always pleasant and efficient . They serve a full, hot breakfast every morning. The beds are very comfortable and the rooms are nice and quiet. I highly recommend this Best Western.

This is always our stop when traveling I-57. This hotel is always clean and comfortable. Jeremy at the front desk does a good job. There is plenty of parking. The hotel is right off the interstate yet has a rural setting. You do need to drive into Arcola for meals-or go to Arthur which is a beautiful Amish area just nine miles away. Breakfast is good. There are hot items and cold items. The room is comfortable and the hotel is clean. The price is right.

We have now stayed here three times. Every time we have been here, everything was VERY GOOD. Room was spacious, breakfast was good, beds were comfortable and everything was very clean. The front desk people and the kitchen lady were all very nice. We strongly recommend this Hotel. It really is a hidden hotel for the area. If you have business in Charleston, check it out. It is only about 25 minutes from there. Oh, prices very reasonable too.

The hotel looked new. It was four years old. The room had modern decor. Staff was very friendly and helpful. Very clean. Extremely comfortable beds. High speed internet. The breakfast was excellent, with great variety.

It was so peaceful and quiet. The entire staff was so kind and helpful. If am ever in the area again I will be staying here. Everything we needed and asked for we received help with. I truly enjoyed myself for the two days that we were there. Just wish I had more time to visit the lovely country view. The indoor pool was also a plus and they had a gym. The rooms were clean , it was very quiet. It is the perfect place to hold a business meeting.

My wife and I spent a night at this hotel in the heart of Illinois' farm/Amish country. What a nice place. Everything was clean and comfortable, the staff was just as friendly as they could be. The room was quiet despite being next to the ice machine, never heard a sound from the outside. Breakfast was one of the best I've ever had at a hotel, they provided the makings for a breakfast burrito among the other hot/cold items one would expect. Most highly recommended!

The hotel was so clean and beautiful our family thought was brand new! The lobby and rooms are nice and more sound proof than most hotels. Pet friendly was another advantage for us. Loved the room set up!

With corn fields in every direction in the middle of Amish country sits a great newer Best Western hotel. Try it, you'll love it and it's under $100! Very good free breakfast and only 8 miles from Yoders' restaurant in Arthur makes this a great stop.

We just needed a place to sleep on our way back home, so didn't want to spend a lot of money. Wow, what a surprise to find this hotel on the road. Rooms were spacious, clean and quiet. There was a wedding going on and was still extremely quiet. Great hot breakfast in the morning. Staff was very friendly.

Hotel is just a couple years old, so things feel nice in general. Room is spacious and bed is comfortable. There's room to put luggage on dresser and bench and lots of counter space in bathroom. Really nice furniture, except the desk chair tips back way too far. Room door doesn't latch on its own, only if we close it hard. Five nice pillows and four of each size of new, bright white towels. Entire building is clean with exception of air in guest room. Our room smells damp and unpleasant upon entry, not so noticeable after a few minutes. We travel with a pet, so maybe this is a specific pet room and this is a smell left behind by a previous pet. The air conditioner cools the room but air still feels damp. Air blows directly on the bed, can't adjust the direction of airflow. The temperature gets pretty warm before air conditioner kicks in, so big temperature fluctuations throughout night. Purpose-built breakfast area is efficient and has quite a few small tables. Breakfast choices are good, including fruit (bananas, oranges, grapefruit), yogurt (with and without artificial sweeteners), tasty cinnamon rolls, and a cool make-your-own pancake machine (just push a button). Breakfast is maintained well by two people at a time. Pets are allowed and there's a specific grassy place to take dogs. There's a coin-operated washer and dryer for guest use. We would probably stay here again, but not go out of our way.

This was great place to stay on way back from Mother Angelica Shrine in Cullman Al . Was a great deal and experience. The King Suite was awesome and Breakfast was one of the Best we had on our trip. They have the coolest pancake maker and the Blue berry Muffins were great. This hotel could be a Premier.

I was impressed with the rooms and the hotel it's self. It was clean with a good overall appearance. I was unsatisfied with the manager. She was rude and not helpful at all. I thought the price was a little high for Arcola Il. We paid for the conference room to celebrate a wedding. The room was very nice. I was disappointed that we asked the staff to help take out trash and was told by the manager " that was our responsibility". I am from this area and would think it was a honor to have families rent the facility for such a big event. For the price we paid for the room I would have thought the staff could assist with full trash cans. I hope the next wedding has better service. Kimberly Key

A business trip brought me to Arcola and based on my customer's recommendation, I booked two nights at the Best Western. I had a wonderful hotel experience from arrival to departure. The even offered me a snack bag with bottled water...and a cookie at check-in! Hotel is new, the rooms are clean, spacious and beautifully decorated. The bed was super comfortable, breakfast was delicious. And last but not least, the employees were very welcoming! If i'm ever back in Arcola I'll stay at the Best Western!

On the east side of I-57, so did not notice right away, but it popped up when looking for a room in the area. Rooms are nicely sized, comfortable. Staff is friendly and helpful. Theatre in the building offers up some plays. Downside was lack of food in hotel and in area. Hotel is working on adding restaurant and plays now come as dinner theatre. After 7 p.m., food offerings quite limited in area. Missed out on breakfast, but believe continental is offered.

The lobby created a positive impression when you first walk in and it gets even better when you walk into the spotless attractive room. Well worth the small amount to upgrade to a suite. Friendly, helpful staff. Great value, especially compared to accommodations just a few miles down the road. Easy access from the highway. Only negative isn't their fault -- good eating choices are a few miles down the road. Will definitely stay here again.

This hotel is very new and right by the I-57 exit ramp. Our room had 2 Queen beds and was more spacious than most rooms we've stayed with a similar configuration. The breakfast was included and was pretty standard fare. We'd definitely stay again, if we needed to be in that part of the State.

Just passing through, stopped here because the fares were good and the reviews were solid. Quality was comparable with $120/ nite establishments. At $87/ night this was great value, very clean and the rooms were larger than comparable establishments. We left early in the morning ( 4am) staff had prepared a to go breakfast bag and hot coffee was available at 4am. Staff was awesome. If I'm in this area again I will be booking here again.

When I see best western I usually skip it but this place had great reviews so we decided to try it. It was great. Unfortunately we didn't stay long enough to use all of the amenities. The rooms were really big and clean. The staff was super helpful and they had free coffee and cookies. We stayed in several hotels this trip and I wish we had stayed here instead of some of the others. The price was right too $87. I would definitely recommend it.

I love this hotel! Never, in over 20 years of travel, Have I ever met a kinder or more considerate staff. My husband and I just stayed here July 2-4 to attend the Arthur Freedom Celebration a few miles down the road. I had booked this hotel many weeks earlier and had qualified for a special rate discount for being an Access member through IEA/NEA. Shocking to us, due to our last stay, We were not acknowledged in the slightest at check-in. Having stayed here before, I knew that this staff was sweet, welcoming, friendly and happy to see you. This time, The young girl behind the counter was on the phone and proceeded to finish her phone call before she abruptly checked us in. She questioned the "weird" rate code that I booked under, and then handed us our keys. She never smiled, welcomed us back or treated us as valued guests. This was disheartening. We took a few minutes to explore the hotel, to see if anything had changed from our last visit. Happy to see that it was just as welcoming and homey as it was last time, we proceeded to our King suite. Upon opening the door, The first thing that I noticed was the fact that this was a regular room, not a suite. Since we had seen the weather forecast for the area, we purposely booked the suite since we knew we would be trapped in the hotel because of forecasted heavy rain and thunderstorms on the second day of our stay. We checked the room for cleanliness and then went right back downstairs to talk to the young woman who had checked us in. I explained that I had booked a suite and this room was not what I reserved. She took a few minutes trying to understand what her computer was showing her, while I pulled up my reservation online on my phone and showed her. She bluntly said that due to a fire at the assisted living home directly next door to this hotel, many of those residents were staying at this hotel. Since my king suite also had a roll-in shower, it was given to one of the residents. I was appalled at the bluntness in which this message was relayed to me. There were no apologies, no offer to move us to a different room if one became available, no price adjustment. I had to ask her to adjust my nightly rate since I was paying for a suite and she said that due to that "weird" rate promo she wasn't sure if she could change rates manually. Luckily, another older woman heard the conversation and guided her through it. She adjusted my rate down $10 a night. After adjusting my rate, She picked up the ringing phone on the counter and I actually had to ask her if she was done with us and dismissing us. That customer service was beyond pathetic and not what this hotel is about. I quickly asked her if my buddy, Bruce (That I met from my last stay ) was working that particular day, and luckily he was! Even though this was one of the rudest check-in's we've ever had, Bruce made up for it later that night by being his usual, sweetheart self. Even though tired from being up since 3am in the morning, We stayed awake long enough to see Bruce come on shift at Midnight. He greeted us with warm handshakes, a smile that could save the world, and talked to us like he knew us for years! He checked many times to see if we needed anything, if we were okay, and if he could be of service in any way. This is the sort of hospitality that goes above and beyond what anybody expects. Bruce is genuine and truly wants to please people. It was like seeing Santa Claus- I just could not stop smiling talking to this beautiful man! Regardless of my check in, I felt back at home again talking to Bruce. Even now, I still smile thinking about our encounter. For this reason, I will be rebooking very soon. That feeling of being safe, welcome and cared about is so personal, that I would pay double the room rate just to feel that way. Bruce is an asset to any establishment he chooses to work for and people will come just for him, and his presence. The world would be a lot better of a place with more people like sweet, honest Bruce in it. During our second night, we were rained in as predicted. Since we were confined to the hotel and lacking a suite, We took up residence in the closed breakfast area. This is when we really got to know, Jeremy, at the front desk. Jeremy was previously mentioned in last year's review only as the night manager, but I assure you that he is much more than that. We sat for 7-8 hours in that breakfast area, watching everything that was going on around us. We had seen guests come to the counter for pool towels, look through the breakfast area for plates and search the empty cookie container for a treat. As soon as Jeremy came on shift, he was like a machine! He immediately went and filled the pool towels, he started fresh cookies, he tidied the area. This kid did not stop moving for a second! If he stepped away and the phone rang, he ran for it! I had not had a personal conversation with Jeremy during my previous stay, so I was happy to hear that he's a hard working, family man with a little boy of his own. Jeremy is another asset to this hotel, and someone that will bend over backwards to make sure his guests are satisfied. I only wish management had the opportunity to sit for as long as we did, and really evaluate their staff. This kid works harder than anyone else we saw! Jeremy makes me want to come back, as he was a highlight of our trip. As you can see, the disrespectful anomaly that we encountered at check-in is not the norm for this hotel. Situated in the heart of Amish town, This hotel oozes the southern charm and hospitality that I adore and appreciate. This charm will keep me coming back time and time again. The hotel itself is newer, but starting to show a little wear. Maintenance is lacking and some little issues, if not corrected, will result in major issues down the road. The front bricks are falling off of the building in many spots. It seems to be happening in the 4th or 5th row of bricks (Up from the bottom), and it's all over the building. We saw this in the front of the hotel next to the main door, on the pillar of the drive, and also in back, outside of the pool and next to the assisted living's firepit. There is cracked tile immediately inside the front door. The pool has some discoloring that needs to be scrubbed off, both on the stairs and on the walls. The retention pond in back needs the debris cleared and trash thrown away. Surprisingly though, the rooms are still just as immaculate as they were last year. I would recommend this hotel to every single person if I knew that either Jeremy or Bruce would be checking them in. This hotel is safe, beautiful, newer, clean, affordable, quaint, homey and comfortable. I am trying to debate how many trips I can make back there this year! Regardless, I will definitely be back soon!

Extremely clean and quiet. Beds were very comfortable. Staff was courteous and helpful. A well maintained hotel; it's either brand-spanking new, or someone knows how to keep up appearances! Parking lot was very large and well lit. Kids loved the swimming pool. It wasn't huge, but adequate, clean and well-kept. Will definitely stay there again next time we're in Arcola/Arthur area.

I booked a group of hotel rooms for a softball tournament at the Best Western in Arcola. It was an extremely clean hotel. It smelled new as if it was just built. The beds were amazingly comfortable. It is hard to satisfy a group when booking a hotel and every parent loved this hotel so it made my job as a team manager easy. I would recommend staying at this hotel if you are in the area. You won't be disappointed.

This is a very clean and well-maintained hotel. Not many options to choose from in Arcola, IL, so this was a very pleasant surprise! We stayed in a Queen Suite with two double beds and a pull-out couch. The TV in the room is huge and the room was spotless. Staff was attentive and friendly. Breakfast had a good selection of items, but our kids were disappointed that the pancake maker was out of service. This would of been a nice change from the standard waffle maker at most hotels. The swimming pool is clean, but very small. A jacuzzi would be a great addition to the pool area. Overall, this is a fantastic hotel that is a step above many Best Westerns I've stayed at. This hotel is also very handicap accessible.

Is it in the middle of nowhere? Yep! Is it the most peaceful hotel we've ever stayed in? You betcha. These folk are awesome. The hotel is beautiful. And they use real eggs in the breakfast. It's so wonderful. The staff are kind, playful and so good to my wife and I and our kids. The rooms are huge and ACTUALLY accommodate a family of our size. We're excited because we'll be there again in a few weeks for a performance we have nearby.

This hotel is spot on not one issue, kind engaging employees absolutely spotless hotel. Wonderful service from the time you are greeted at check in as well as all staff including the caretakers of the Inn. Breakfast was a good combination of Hot and cold items fresh and kept clean and re-filled.

Clean rooms and a great pool for everyone of all ages! Awesome customer service...all employees were nice and accommodating! The location was close for anyone visiting the Amish in Arthur, IL. Good overall value!

Excellent overall accommodation. Friendly staff. Helpful. Extremely CLEAN. This is a huge plus for me. I was comfortable walking around my room in bare feet! Staff went out of there way to answer questions. We were there with a group of teenage boys who were participating in the State Track Meet. Those boys were treated with respect, too.

WE traveled to Champaign Urbana for a graduation and all the hotels were sold out. We are glad we traveled the extra miles to stay at this hotel. It was new, clean and comfortable. The breakfast was good and a nice way to begin a busy day.

This hotel was an exceptional bargain. It is a new facility. The room was very spacious and bed was comfortable. Staff were friendly and helpful. One of the best hotel breakfasts that I have had. A great place to stop in the middle of Illinois.

Super, Super friendly service. We were greeted so warmly when we first arrived! Such a wonderful welcome! I would also like to mention that we stayed on an excessively busy weekend and need to keep changing our reservations (We had multiple rooms.) They were so nice and accommodating with all our changes. Our rooms were mostly clean and ready when we arrived. Loved the decor, especially through out the hallways. The breakfast was GREAT! The blueberry muffins smelled amazing. When I mentioned this, the lady taking care of the buffet whispered to me that they were Sara Lee. They had homemade apple butter and salsa from local farms. I tried the apple butter and it was the best I have ever had! Even on a busy weekend they were able to keep the buffet well stocked. We really appreciated their attention to this. The fitness center is little more than a machine or two but was certainly better than nothing. The one downer of our visit was that didn't have enough staff to handle cleaning the rooms on the high occupancy weekend. We were gone from early in the morning to about 3:30 in the afternoon. The maids never got to our rooms. This was kind of a downer.

If you need accommodations near Champaign/Urbana IL this is a nice find! About a 30 minute drive from campus this was nearest available for dates we needed to attend graduation. So glad we stayed here, it was very clean, they have a great indoor pool and a nice workout room. The breakfast was a definite plus and the staff was efficient and friendly. Did I mention this was a very CLEAN hotel! Furnishings are local Amish crafted and quite nice, you won't be disappointed.

I like to stay at Best Western hotels because it is just like home. You have a healthy breakfast choice or not. There is a work out room. The rooms are very nice, the bed is comfortable and private. There is plenty of room. There are amenities available if you forgot yours. The people that work there are very nice and very helpful.

We always stay at this hotel when traveling I-57. The parking lot is spacious and we like the rural setting. You do need to drive to a restaurant to eat. The rooms are very comfortable. The TV remote is easy to use. The bed is comfortable. The rooms are attractive with Amish made furniture which is sturdy. We did not have breakfast this trip but it is provided. The price is right for such a nice hotel.

This was a beautiful, spotless motel! Upon walking into the lobby you could tell this was a well taken care of motel. It still smelled new even! The lady at the desk got us checked in and was very nice. When I brought the cart back down she made sure our room was ok while she was sweeping the floor (which by the way didn't look like there was much dirt) Comfortable beds, large suite with 2 queen beds and a sleeper sofa. Good breakfast that included bisquits, gravy, scrambled eggs, bacon, pancakes and your usual cereal, yogurt and pastries. Milk, juices and coffee too were available. The lady was great at keeping it stocked and clean she was very friendly as well. Check out was easy and quick however I really wasn't ready to leave :-) Thank you for a wonderful stay! Would love to go back and try the pool and visit the area.

This property got rave reviews and it held up to them all the way from the beginning of our stay until we were out the door. Our king suite was clean, neat, welcoming and large enough to really spread out. The bed was amazing, clean and even the mattress had a protective covering. The shower had plenty of pressure and the bathroom was clean as can be. The breakfast buffet is normal except the room and the food was well kept, clean and neat. Plenty of parking and a cozy lobby to welcome you. This is a gem of a property!

Even though we arrived past midnight we were warmly greeted and got to our room immediately. The king room was spacious and very clean. The hide a bed couch also had a chaise part. The teenager slept on the hide a bed and the 6 had plenty of space to sleep on the chaise. Everyone was comfortable. The breakfast was very nice and you can make your own breakfast sandwich. Beautifully decorated and wonderful staff

This hotel is pretty much brand new. It was a lovely hotel with a great breakfast in the morning. It was clean and the staff was very friendly. My only complaint would be that the pool closed fairly early compared to other hotels we have stayed at and they staff was in at one minute after to tell us to get out of the pool area. I would stay at this hotel again in the future.

The hotel was very accommodating with our early morning arrival and the staff was available to let us in. The hotel is vey safe and clean. Like the idea that it is a green hotel. Rooms are very comfortable and clean. At breakfast there was a variety of foods to choose from and the staff ensured there was always enough.

Had a nice stay. This hotel is very clean & is well maintained. The staff is very friendly & helpful. Free breakfast is decent. The only negative thing I have to say is that the rooms are not very sound proof. Noisy pipes in the wall, and I could hear everything from the room next door & above us. Overall a good experience though. Very clean & comfortable!

TH 3/31/2016. Arrived late afternoon after battling rain, wind, & traffic for 8 hrs. "Best Western Plus" is easy to get to from the interstate. Grounds of the hotel were clean. It is in a nice quiet area. Desk staff was very professional, helpful, & friendly. Check in was quick & professional. Our room (Rm #112) was spacious & clean, had a large bathroom, and, had very comfortable beds & furnishings. It has a nice sized TV (42"?). WiFi internet access was easy & strong connection. Breakfast was very nice and contained a good selection of items. Dining area is also spacious to accommodate guests. We reported one downfall to Rm#112 ... There was loud water noise from a drain pipe line in the wall of the bathroom (Bedroom side). Heard it for a short time at 10PM ... then woke to that noise @ 5:45 am. Reported the incidents to the desk. Outside of that ... the stay was a very pleasant & comfortable stay. Would stay again ... but not in #112.

Very nice hotel!! Welcoming front desk. Staff was friendly, rooms were nice and big as well as clean. The free breakfast was one of the best hot breakfasts I have ever seen offered before.Pool is small. Free hot cookies were enjoyed by my kids!

We were on a road trip and needed a place to stay over night. The staff was very helpful and the room was great. We went and ate down the road and had good bar food. We will come back and stay here again on our way home. We will look for other best westerns on our way down south.

Love this place! Only had a couple issues on Wine night- never having the wine we wanted on the menu. But, the food has always been perfect. The pasta is our FAVORITE! The bruschetta is amazing as well!

We were very pleased with our recent stay at this Best Western Plus. It is new, welcoming and very reasonable. I enjoyed the pool. Breakfast was great. Do check out the photo art on the walls going to your room. Overall, the whole place was well put together.

very clean hotel. Nice beds. Breakfast was very hot. Nice assortment of items. Staff very friendly. a bit farther than we thought to Champaign but traffic was good. probably a 40 minute drive to Assembly Hall.

My 9 yr old son and I were in Arcola for a competition and stayed at this hotel on 2/15/2016. It was a great experience. The hotel is lovely, with all handmade furniture and pictures. At checkin, they had fresh cookies, and a goodie bag for my son. They also let us know that his friends were already swimming in the pool. The room was very clean, and had a minifridge and microwave. I loved the bed and the fluffy pillows. My son thought it was cool that they had "earplugs" near the shampoos. We didn't use them, but it was a nice touch. We went swimming for an hour or so, and the pool area was very clean, and my son loved the pool. For an indoor pool, it was not super "chlorine" smelling. Their breakfast area is larger than I am used to. On our day (The menu changes slightly every day) they had biscuits,cheese, sausage, bacon, and eggs, to make your own breakfast biscuits. My son loved the pancake maker. they also had yogurt, milk, coffee, apple and orange juice, donuts, pastries, oatmeal, and topping for the oatmeal and yogurt. It was all very clean and nicely laid out. Everyone that we met at this hotel was very gracious, and you can tell that they take great pride in what they do. I would not hesitate to stay here again. It was a wonderful place to stay.

Stayed here for a birthday party and had a great time! Hotel is extremely clean - kids loved the pool and we made great use of the conference center which was awesome as well. Beds were very comfortable and the internet worked well despite being in the middle of nowhere. Had no idea this place even existed until being invited by friends. Pleasantly surprised!

Our accomodations was excellent.We had been to Elkhart to get three motor homes from the factory and bring back to our dealership in Mineola Texas and there was plenty of room for us to park our vehicles in the parking lot. The staff at this hotel was very efficient and coujrteous. We will be staying here again on our trips to the factory.

Newer hotel, still seemed like it had that shiny new hotel look. Great service, spacious lobby when I had to wait for other members of my team. Breakfast was as expected at the Best western. This means it was a simple filling breakfast what is needed with a full day of work ahead of me. Room big, bed very comfortable. Shower great water pressure. All rooms have mini fridge and microwave. It was great for late night popcorn while watching a movie in my room. Good strong wifi signal did not get dropped once while on VPN for work.

We usually stay at the hotel across the highway, but they have irritated me too much the last few stays.This is a newer hotel and thought we would give it a shot since other family was staying there as well. It is very clean, staff was very friendly, breakfast was delicious and there were many options! I always saw a member of staff doing something unlike other hotels where you can't seem to find them unless they are cleaning the rooms. The hotel was very inviting and the rooms were spacious. Will definitely stay here again!

This hotel had everything I needed. Comfortable bed, good amenities, excellent service. Internet and TV were excellent. Nothing fancy, but totally solid, good experience. The staff was polite, helpful, and very courteous. Breakfast was good. I highly recommend this hotel if you are staying in this area.

This is one of the best, most updated and new Best Western Hotels I have stayed in. Definitely the best in the 25 mile area. Breakfast was better than average....Great Staff as well. Local made, High end Furniture in rooms is an added plus.

What a wonderful hotel, I would give you a 4 star rating if I could. Everything was perfect, very comfortable stay! The room was very spacious and clean. The internet was extremely fast which is a plus for business travelers. Breakfast started at 6:30, plenty early. There was a nice mix of cold and hot items, two different egg options. This was my second stay and I will definitely book here again when I head into town for the Arthur, IL CIWE woodworking show.

We stayed here for the second time over Thanksgiving week this year and loved it again! Not only were the accommodations clean and new-feeling, but the staff was always pleasant. The great quality breakfast is a nice bonus, too! We were consistently impressed with that. We got a really great deal through Priceline. The only downside to Priceline is that they automatically book a double queen room. It is me, my wife, and our one year old traveling, so that wouldn't be optimal. In order to change it to a king we had to call Priceline and ask them to call the hotel to make a change to the reservation, which Priceline was happy to do. We also really appreciated the staff working over Thanksgiving so that we could have a wonderful trip visiting our family.

Offered me a discount to enroll in rewards program but the next day said I didn't couldn't have it even though they enrolled me without any problems. Otherwise the stay was okay except that the breakfast was pretty tasteless and the breakfast staff was grouchy.

I was surprised to find such a high quality hotel in Arcola. Let's face it, it's in the absolute middle of nowhere. I stayed for two nights to attend a funeral. Very clean and well appointed. The only negative I have is true for most BW+. They have a great selection for breakfast, but some of the offerings are very obviously frozen/microwave food and taste just awful. The eggs are like rubber pucks and the biscuits are rock hard.

This hotel IS THE BEST place to stay when visiting Arthur. It is clean both in and out and the staff is A++++. They will go above and beyond to help you with your reservation and make your stay an enjoyable one. We have stayed here quite a few times and will not stay anywhere else when we are in town. Keep doing what you are doing!

The hotel was very clean and nicely kept. The service was great. The room was nice and the bed was comfortable. There were even free warm cookies at check-in. Great place to stay. I would stay again and would recommend this place for others to stay too.

Rooms were comfortable and roomy. Microwave, fridge and comfortable chair with ottoman. We stayed for three nights on family trip. Hot breakfast foods weren't the best but that didn't effect my review. Rooms were excellent and hotel is right off the highway. Very convenient to Champaign and other towns.

Very comfortable and clean. Would love to know the brand of mattress and pillows! Slept very well! Indoor pool was a plus. Breakfast was fresh and,plenty to choose from. Right off the highway, easy in and out.

This hotel was very clean and new. Breakfast was delicious! We attended a play at the hotel, which was so well-performed! This was a great place to stay for our party of 5 people, in 2 rooms. Loved the convenience of the location. It was easy for us to get to local restaurants and shops. Had a great stay!

This Best Western was the best of the Best Western hotels we have stayed at. The staff was extremely helpful and the breakfast was very good. I would recommend this hotel. It was very clean and the supply of shampoo conditioner lotion make up remover, they thought of everything.

The hotel is clean and new! Fresh baked cookies on the counter. The beds are awesome! Our room was large and very comfortable. We saw the play "Stitches" on property and had the dinner package...what a deal and great performance! The only 2 slight criticisms would be there is no hot tub in the pool area and breakfast was a little disappointing. The eggs were overcooked and the hash browns under cooked but the pancake dispenser was super cool! Would definitely stay here again!

The furniture was also good quality in the hotel. Everything was clean. Breakfast was good. The only improvement would have been a nearby restaurant for lunch or dinner. Good location to highway access. Quiet.

You will not go wrong in staying here. This hotel goes the extra mile in amenities and great staff at a nice price. We used this hotel as our anchor while exploring the area. We loved coming back each evening.

I chose this hotel while I visited my son at Eastern Illinois University. This hotel is about a 25 min drive to the school but because closer hotels were sold out this was our destination. The overall hotel is nice. We stayed in a handicapped room on the first floor. The room was clean with comfortable beds, a pull out sofa, mini fridge and microwave. The bathroom was accommodating for a wheelchair. Our room was at the end of the hall with a side door entrace/exit. This was convenient in assessing our van through the side door instead of going through the lobby. The hotel provide daily continental breakfast. It was okay, I've had better. Housekeeping staff were very nice and willing to assist or just have a general conversation. Overall our stay was good.

More than what we expected. Spacious rooms. Very clean. Staff are wonderful. Pets allowed if they are 30 pounds or less. Plenty of outlets to charge phones, tablets or whatever. Breakfast selection was great.

Fantastic staff, cleanly. Very helpful, understanding, accomodationg. Had 4 rooms booked and they set them up very close to each other. Dis all I asked of them. One minor problem with tv was fixed instantly.

You will never regret staying at this awesome hotel.It is very restful and relaxing.The decorating is wonderful. Easy on and off the freeway. I walked the halls looking at all of the beautiful art, pictures of the amish farmers and landscape.

We recently stayed at the Best Western Plus Green Mill Village in Arcola, Illinois for an Eastern Illinois University Family weekend event. The facility was wonderful and accommodating as well as a terrific value. The location was conveniently located off of I-57 and allowed for a fast commute to EIU in Charleston. The rooms were beautiful and clean. The staff was courteous and considerate. I would return and stay for the theater presentation located within the hotel; it looks terrific. I highly recommend this hotel for EIU events or a trip to Arcola, Illinois.

This is an exceptional hotel rates are less than $100 for a room. That is slightly more than others in the area but not that much. I stayed there twice and both times there were no other guests. It makes me scratch my head and wonder why. I've passed by there several other times and the lot is always empty. It maybe they need to offer discounts to get more guest in. If you are interested in the supernatural it is very close to Ashmore Il which has been featured on Ghost Adventures and there is a old cemetery behind hotel. The near by pumpkin patches make this a perfect Fall trip.

We were impressed with the spaciousness of the room. It offered all that was needed, right down to earplugs provided in the room. The staff was very friendly and gave wonderful advice when asked about locations to eat. We will definitely consider staying again on our way through to a new area of the country that we will be frequenting.

This motel was exceptional in every way. It is very new and everything is crisp and clean. Everything was exactly the way you'd want it to be during an overnight stay with breakfast next morning. The architecture is a little stark from the outside but it's very up-to-date. The access road was a little confusing but no big deal.

Very, very clean! I felt I could walk barefoot- which is something I never do at a hotel. But I did here:-) Everything in the complex was fresh and new. Smelled new. I tend to get grossed easily if not cleaned or aging. Not here. The location is very close to the area we planned our visit for. I feel this is by far the best place to stay in the area. The adjoining theatre was a lot of fun. We saw Half Stitched The Musical. Very entertaining and well done. It was nice just to walk up to our room from there. Taste of the Prairie was to take place on site. That didn't turn out so well. Maybe 3 vendors set up. So we just went elsewhere. All in all it was a very wonderful stay!!

We stayed at this hotel and had a great night. We will be staying here again. It's new, quiet, very pretty, and we had a wonderful experience. It's close to all the Amish Country and also close to Outlet Mall. Inside pool, that was great, work out room also great. I would recommend this hotel to anyone wanting a great place to stay.