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Codes Avantages

Best Western Plus Hotel Hovell Tree Inn, Albury

4.5/5  - basé sur 1056 notations.
Corner Hovell Street and Wodonga Place, 2640, Albury, Australia - Voir l'itinéraire

Bénéficiant d'une situation parfaite sur le fleuve Murray, le Best Western Plus Hovell Tree Inn est un lieu imbattable pour les conférences d'entreprise, les événements, les réunions et les mariages. Cet hôtel superbement aménagé offre un service amical et professionnel allié à un niveau supérieur d'hébergement et une atmosphère digne d'un hôtel primé. Le Best Western Plus Hovell Tree Inn est facile à reconnaître avec ses grandes baies vitrées surplombant les jardins paysagés. Il se trouve à trois heures en voiture au nord de Melbourne et à six heures en voiture au sud de Sydney. L'aéroport est à dix minutes en voiture. Les transports en commun sont juste devant notre porte. Le Hovell Tree Inn dispose de 60 chambres, suites avec bain bouillonnant et appartements entièrement indépendants. Toutes nos chambres sont équipées de la télévision Austar® gratuite, d'un minibar, du Wi-Fi gratuit, d'un sèche-cheveux, d'une cafetière et théière avec grille-pain, de l'air conditionné à cycle inversé individuel, d'un fer et d'une planche à repasser grand format. Chambres handicapés disponibles sur demande. Nous disposons également de chambres avec balcon sur demande, d'une blanchisserie réservée aux clients de l'hôtel. Toutes les chambres sont non fumeur. L'hôtel propose une piscine et un spa extérieurs chauffés, ainsi qu'un sauna et un spa intérieur. Le bar et grill Hovell est réputé pour son excellente cuisine, sa grande sélection de vins et son service chaleureux, amical et efficace.

Best Western Plus

Hotel Hovell Tree Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Café-restaurant
    Café-restaurant
  • Air conditionné
    Air conditionné
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Sauna
    Sauna
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
Basé sur l'avis de 1057 voyageurs
Note attribuée
Excellent
686
Très bon
314
Moyen
42
Médiocre
8
Horrible
7
CONSULTEZ LES AVIS POUR
En couple En couple
418
En famille En famille
228
Escapade entre amis Escapade entre amis
48
Professionnel Professionnel
239
Voyage solo Voyage solo
50
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Excellent all round motel"

5
10/08/2018

No hesitation in expressing that this has been one of the best all-round motel/ hotel experiences we have had in rural eastern Australia. Hovel Tree scores well in all areas. Newly renovated rooms are roomy and have all necessary facilities including kitchenette with microwave. Beds are very comfortable; rooms are quiet. Well located but no road noise intrusion. Walking distance to river, ie, 200m. Great on-site restaurant for dinner, and breakfast which is a very good deal. Under cover parking. Late check out offered. All staff attentive, professional and friendly. Exceptional value for money considering standard facilities provided. Would be hard to find a better half-way stop between Sydney/ Canberra, and Melbourne. I normally don't give 5 ratings on Trip Advisor-this is an exception..

"Still a favourite "

5
10/08/2018

Never fails to give us a good stay. Rooms are comfortable and very clean. Room service meals and breakfast were delicious. Only thing I could mention is that when there are only a few people in the restaurant I don't like being crammed up next to each other because the other tables are being set for dinner.

"10/10 Highly Recomend!"

5
29/07/2018

I highly reccomend this hotel its was beautiful inside and out side rooms were perfect and clean,staff were amazing they were very professional and friendly! And food was perfect too I had dinner and breakfast there and I highly reccomend! I definitely be back(:

"Little Surprise"

5
28/07/2018

A little gem just on the edge of the city, great staff and very nicely renovated rooms, Stayed 1 night and booked at the last min when traveling north from Victoria. Great place to stay, would recommended to anyone.

"Wished we could of stayed longer"

4
25/07/2018

We had a lovely stay. Reception very welcoming. The 2 rooms very nice. Had dinner there and that was very enjoyable. We enjoyed sitting around the fire and having drinks and nibbles before dinner. Also it is great to have underground parking

"Very comfortable and good service."

4
21/07/2018

I would recommend it to anyone who visits or travels via Albury. The services are good and reasonably priced. The room is sufficiently spacious and clean.I'd definitely stay there again when I visit or travel via Albury next. Would recommend it to all.

"Overnight between Sydney and Melbourne"

5
18/07/2018

If you're driving from Sydney to Melbourne, or vice versa, and like me need a break, the Hovel Tree Inn is the perfect place to stop. The rooms are clean and comfortable and their restaurant serves excellent food. Enjoy!

"Exceptional location"

5
17/07/2018

Easy booking direct with motel. Located opposite a great river front park. Good restaurant with excellent menu and wine list. Reasonable sized rooms with toaster etc, covered parking. Nit far to walk into the CBD.

"Best hotel in Albury"

4
17/07/2018

Lovely breakfast (superb coffee), nice rooms and really enjoyed everything. I felt safe, warm and content here! Happily returning again soon. Have not found anything as good in Albury. Recommend for work trip.

"Great sleep"

5
16/07/2018

I had driven alone for three days, staying in motels along the way. Too tired to make it home, I decided to find somewhere that I could have a good meal and fall into bed. The Hovell Tree Inn was ideal, providing splendid facilities for both of these activities. The drive next day was a breeze - my appreciation of the countryside was heightened considerably by having such restful sleep in Albury.

"The epitome of excellence"

5
16/07/2018

Best Western Hovell Tree motel is one of the best motels that I have stayed in. Accommodation was first class, rooms were clean, bathrooms and towels good quality and the food in restaurant very good.

"Comfortable, friendly and customer-orientated"

4
28/06/2018

I visited here in May and had a suite as I shared with a friend. We each had a bedroom and shared dining room/lounge/kitchen area. There were two bathrooms. It was so comfortable. The meals were excellent and the breakfast layout was very clean and tidy. I would definitely recommend this hotel.

"Best Hotel in Albury"

5
19/06/2018

Stayed here on a recent business trip. It's more like a city hotel. Gym , Spa , restaurant (Fantastic Food) Nothing was too much trouble for the staff. Service station/ convenience store across the road. Will be the only place I stay again in Albury

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Christopher T, Thank you for taking the time to leave such a wonderful review on our TripAdvisor page, your feedback is much appreciated. We are the ideal destination for the corporate traveller with everything you need right here. Well-appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five-minute walk to town. We look forward to the next time you're staying with us. Please contact our Business Development Manager to set up preferred corporate rates for yourself and your company - you're guaranteed a great rate every visit. Kind Regards, Blake Davis

"JUST GREAT !!"

5
18/06/2018

We have stayed here before and fully enjoyed our time there. Michael and Chris (owners) are always so accommodating and are happy to negotiate on price - they are certainly not the cheapest hotel in Albury, BUT if you want good size rooms and very clean accommodation and a wonderful smorgasbord type breakfast, then this is the place to stay wether it be for one night or several nights. You will not be disappointed. Give it a try if you are wanting a great rest stop. Thanks Chris for being so accommodating and we will surely be back on one of our many road trips . . . . . . . . . .

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Stephen E, Thank you for taking the time to leave such a fantastic review on our TripAdvisor page. We're thrilled you had an enjoyable experience with us and we are happy to hear you enjoyed our accommodation and hotel facilities. We pride ourselves on offering stylish and modern decor, comfortable bedding, clean and well-maintained hotel rooms, plush hotel towels, but most notably, we strive to deliver an overall hotel experience. We're thrilled you enjoyed our in-house restaurant once again for breakfast. We are a family owned and operated business and strive to make our guests to feel like part of the family too. We are delighted to hear that you thoroughly enjoyed your stay and thank you for recommending us to future guests travelling to Albury. We look forward to welcoming you back on your next visit to Albury. Warm Regards, Blake Davis

"Hospitality plus??"

5
09/06/2018

Came up here for the winery walkabout tour for the queens birthday long weekend. Great food, great staff, great place, been here a few times now and they always make you feel like it's your home away from home Thanks to all for the enjoyable stay

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Mendez001, Thank you for taking the time to review our TripAdvisor page and more importantly thank you for choosing to stay with us once again. We pride ourselves in being a small family business and strive to make all guests feel right at home. Our staff are known for their professional and friendly mannerism; they are most welcoming. We look forward to welcoming you back on your next trip to Albury. Best Wishes, Blake

"Basic and clean"

3
09/06/2018

Stayed here for two nights while visiting Albury. The location is great and close to the town centre. Lovely receptionists, with a easy check in/check out. The room we stayed in “executive king room” was very clean. The king sized bed was extremely comfortable! The only slight downfall was if you're a light sleeper like me, I could hear the people in the room next to us turning their taps on/off , was quite loud as well as hearing trucks early In the mornings. Overall good, clean, spacious hotel room with all the ammenities needed. Would stay here again if in Albury.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear KEA 14, Thank you for taking the time to review our TripAdvisor page, your feedback is appreciated. We're thrilled you found our hotel accommodating. The hotel is in a perfect location, with parkland surrounds, highway access close by, local attractions, and the town centre just 3 blocks away. All in all, a great location for guests wanting to see all that Albury has to offer. Thank you praising our comfortable bedding, our Penthouse Series, King Koil beds are just divine. They are the softest of pillow top mattresses, sure to suit the busy corporate, families and the weary traveller. We look forward to the next time you're staying with us. Warm Regards, Blake Davis

"Good Hotel on way to Melbourne"

5
23/05/2018

Very good hotel. It has been renovated and looks and feels fresh. Staff are very pleasant and helpful, the rooms are large and well appointed. We had breakfast and dinner there and the food was well presented and tasty. I would recommend the hotel as it ticks all the boxes.

"The Hovell Tree is a tick "

4
23/05/2018

An older place which has been renovated to a nice standard. Well run. Very good restaurant. On the expensive end of the scale for the town, but I was happy with the value for money and happy to recommend

"Hovell Tree Hotel"

4
19/05/2018

Great Hotel, always helpful and extremely friendly - never any issues or problems, just good quality service, great bar, good food, staff always smiling and always ready to help couldn't happier staying here

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi W4412NXgeorger, Thank you for your excellent review, we are thrilled with your remarks. We very much appreciate your loyalty to our hotel. We're delighted the hotel exceeded your expectations once again, it's always great to receive positive feedback from returning guests. The Hovell Tree Inn boasts great accommodation rates, excellent customer service, fantastic amenities, on site restaurant and bar, and importantly, extremely comfortable accommodation. Once again, we are thrilled with your review and look forward to welcoming you back again on your next visit to Albury. Warm Regards, Blake Davis

"One night stayp"

4
17/05/2018

Good property in convenient location across from Murray River foreshore park. A bit pricey for regional hotel on a main road. Rooms were spacious, well apointed and clean. Restaurant was busy and we were advised to order room service - we are elsewhere

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi petalloyd2, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. The Hovell Tree Inn is situated in the ideal location - surrounded by parkland and the Murray River, close to the NSW/VIC border and just a couple of blocks away from the CBD of Albury. There are many fantastic walking and bike tracks running alongside the river, as well as playground equipment and benches. Hopefully on your next stay you get the chance to dine in the Hovell Bar and Grill, it is one of Albury's most popular restaurants and we always recommend making reservations to avoid disappointment. We look forward to your next stay with us, thanks again. Warm Regards, Blake Davis

"Better than expected"

5
16/05/2018

Couldn't fault this hotel, spacious and clean room. Great gym sauna & spa area. Nice bar to relax in the afternoon and it was walking distance to the shops in town. We'll stay there again next time we're in Albury.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Paul C, Thank you for taking the time to leave such a wonderful review on out Trip Advisor page. We appreciate your lovely feedback, we work tirelessly to deliver the whole package – a very professional customer service team, well-appointed hotel rooms and great facilities such as an indoor sauna and spa, fantastic meals and a local beverage selection in the Hovell Bar and Grill. We are positioned in a great location just blocks from Albury's CBD, with easy access to major roads for onward travel. Thank you once again for taking the time to leave such a wonderful review and we look forward to welcoming you back to the hotel on your next trip to Albury. Kind Regards, Blake Davis

"Very Good Stopover Motel"

4
15/05/2018

The motel is a great spot to rest on long drives - it has friendly efficient staff with 24 hour front desk, great location, well appointed, clean, well decorated and generously sized rooms. I only used the rooms but the other facilities (restaurant, gym etc) looked good and I would have used if I had more time All you can hope for in a motel.

"Work Trip"

5
14/05/2018

I enjoyed my one night stay, away from work and the kids. The room was spacious, clean, the bed was very comfortable and it had everything I needed. The spa was very relaxing. I will definitely return one day.

"modern hotel/motel - well run"

4
12/05/2018

This is a large modern hotel/motel on the fringes of the city center. Our large room was on an upper floor well serviced by a lift. Modern clean and comfortable with all the facilities one would expect for the price. A comfortable settee was appreciated as was the free WiFi. There was a balcony with a table and chairs. A generous bathroom with all the bits and pieces was provided as were coffee/tea facilities. A small but adequate bar with an adjoining dining room was well serviced by professional & pleasant young staff. A good menu provided an excellent meals at restaurant prices. Reception staff were helpful and friendly as were all staff.

"Deluxe Queen not as advertised on website"

4
10/05/2018

We stayed one night (Sunday) in a Deluxe Queen room in the main building with undercover parking. Our room was clean and comfortable; reasonable in size with a balcony however did not have the facilities as shown in the photos on the website (see photos below). It was disappointing to find that the restaurant was not open on Sunday however some meals were available from the bar. Our meals were good and plentiful but difficult to eat from bar stools. There were good choices for breakfast which were included in the room tariff. Our stay was pleasant enough but disappointing the room did not match the photos on the website (see below).

"Pleasant stay"

4
08/05/2018

Stayed here with some friends for a night out on the town Absolutely stunning place from the outside in Nice room, comfortable bed, the staff were nice and helpful. A very easy place to stay for a quick trip away from home, would definitely stay here again, thank you for having us!

"Wedding"

5
07/05/2018

We were there for a wedding, beautiful. The only downfall, canapes took too long to come out, when they did, one plate at a time, the waitress only worked the front of the room eventually more came out

"Excellent Stop Off, Huge Rooms"

5
07/05/2018

Do not be fooled by name this place is no Hovell it is an excellent Inn in a great location. Awesome size rooms with great clean facilities and everything you could ask for. Staff where very friendly and breakfast was great.

"Top for Clean"

4
06/05/2018

Stayed here a night. The staff were efficient and friendly. The room was clean. The bed was cumfy. The shower was warm. The food was good. The overall stay was very neat and tidy. Electonic key entry. Plenty of parking. Conveniently located too!!!

"great experience"

4
29/04/2018

We stayed here this weekend. Met up with another couple from Canberra for our annual catchup. The rooms were spotlessly clean. Beds comfortable, bathroom could do with a fan and shower lacked a bit of pressure. (just a minor thing). We had breakfast the two mornings. It was delicious, lots to choose from in hot/cold breakfast. Service was attentive, couldn't fault it. Had dinner here last night the meal was excellent. The four of us could not fault it. They had a wedding on and the meals came out slower but we were told and that was no issue. We had pre dinner drinks in the cocktail bar at half price..sat around fire..was lovely. Would definitely recommend staying here.

"Lovely comfortable and clean "

4
28/04/2018

This is a great hotel I have stayed at a few times and each time I have really enjoyed it, the rooms are lovely spacious and very clean with the beds being super comfortable. My only negative comment would be that the restaurant staff need to be more efficient with their service as we waited quite a while for our entrees to come out. They were also very very slow at topping up the water glass's, the restaurant was popular with a number of guests but not run off their feet.

"Nasty nasty Receptionist with uncomprimising customer service. "

1
27/04/2018

We arrived early at 11:00 and greeted by a receptionist with a nasty attitude (Sally) and rudely told check in was at 2pm. I asked if it was possible to change my room to a twin share room. I was quoted a high rate of an extra $80. The receptionist (Sally) offered to phone me when the room would be ready as I was having to hang around with my very young baby. She did not bother phoning me at all which was disappointing. When 2pm finally came around my husband checked us in and tried to negotiate the high fee as I didn't want to see Sally due to her nasty attitude. She was very rude to him as well quoting that "we don't have to stay there" which is a really poor customer service response. She did drop the fee to $50 which was much better but leaves me wondering why she didn't offer this to begin with. We will not stay here again even though we travel through Albury annually and we will be telling our friends. If not for the very nasty and uncompromising receptionist the experience would have been fine. I think it's terrible that a person working in this field responds with " you don't have to stay here" it is dismissive and completely uncaring and inflexible when we waited around 3 hours with a 5 month old baby. We can just "go somewhere else". We shared an elevator with another couple checking in at the same time and they agreed she was really rude and it's terrible to be treated like that when you pay top dollar for the room.

"Superb Staff and facilities"

5
27/04/2018

When my father recently became ill whilst travelling from Melbourne to Sydney so he headed for the Hovell Tree Inn and they did not disappoint and could not have been more helpful, going above and beyond what you would normally expect staff to do for you. The large, comfortable and well appointed room was a haven to return to after hospital with great facilities onsite for disabled access, parking, lift and restaurant. Many thanks for the kindness to my mother from all staff in particular housekeeping and reception.

""Comfortable stay""

4
17/04/2018

On the main road with lots of parking.A beautiful park across the road by the Murray River to walk in and relax. Rooms are large,very clean and quiet. There is a restaurant within the complex with beautiful food.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Reta B, Thank you for your recent stay at the Hovell Tree Inn and for taking the time to leave us with a fantastic TripAdvisor review. We're thrilled you found our hotel accommodating. The hotel is in a perfect location, with parkland surrounds, highway access close by, local attractions, and the town centre just 3 blocks away. All in all, a terrific location for guests wanting to see all that Albury has to offer. Thank you for dining in our Hovell Restaurant and for giving future Hovell Tree guests an insight into the offering. The restaurants offers local produce and an extensive beverage menu offering a wine from surrounding regions. We look forward to your next visit to Albury and we hope to see you again. Warm Regards, Blake Davis

"Very Good Location with easy Access to Main Highway."

5
15/04/2018

Very courteous, helpful and pleasant staff. Room was quite spacious and very clean with an excellent bathroom. Meals were served speedily and of adequate proportions. Overall a delightful stay . Thank you.

"Will definately be back!"

5
14/04/2018

I was travelling through and stopped here only two nights. I wish it had been longer. What a lovely place , modern clean and the staff very friendly. Rooms are clean and all have a balcony. The Restaurant was lovely. I had a 400g Rib Eye that was delicsious. Back in the morning for more. Breakfast was again fantastic. Everything you would expect at a 5 star Hotel. They also have a gym, Sauna and Spa downstairs:)

"overnight stay"

5
11/04/2018

We only spent one night here as the hotel was booked out.,otherwise we would have stayed 3 nights. The room was clean and comfortable and the bed super large and comfortable,The drinks in the fridge we thought a little expensive..

"Peaceful and friendly"

5
03/04/2018

This motel has excellent facilities, is an effficient, friendly, quiet place. The bar and restaurant are comfortable and the staff very helpful and friendly. The meals were very good, breakfast was a good variety. Check in and out were swift and professional. We have stayed here before and it was good to see the high standard maintained.

"Great place, with wonderful staff. Sally was a gem."

5
20/03/2018

Great place, with wonderful staff. Sally was an absolute gem in organising my stay.. Will make sure to extend on my next trip. Nothing was a problem and they went out of their way to make sure everything went well.. 5 Stars

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear misty021978, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had an enjoyable stay. We take immense pride in providing a high level of customer service, it is rewarding to have the team recognised. Our staff go above and beyond their call of duty to ensure every guest walks away with a unique and memorable experience. I will be sure to pass your kind words onto Sally. We look forward to your next stay with us, you're welcome back anytime. Kind Regards, Blake Davis

"Property reviews didn't disappoint"

5
12/03/2018

We selected this hotel based on the reviews and that it was part of a large hotel chain. Terrific service from when we checked in, complimentary room upgrade was appreciated and the restaurant was superb.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Mark, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had an enjoyable stay. It's music to our ears to hear that you picked our Hotel based on reviews. We pride ourselves in being a small family business and strive to make all guests feel right at home. Our staff are known for their professional and friendly mannerism. Thank you for choosing to dine in the Hovell Bar and Grill as well. We look forward to the next time you're staying with us. You're welcome back anytime. Blake Davis

"Great little hotel"

5
11/03/2018

Stayed here on a long weekend. The hotel was clean and had a friendly staff. The room was large with a small sitting area out side. The grounds are nice and well kept. The furnishings are what is expected in a mid range hotel.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Winter M, Thank you for your wonderful TripAdvisor review, it was a pleasure having you in our company for the weekend. Thank you for your lovely feedback. We strive to deliver an overall hotel experience for our guests - we have an excellent and welcoming team, stylish and comfortable accommodation, fantastic on-site restaurant, great hotel amenities and facilities as well as positioned in an ideal and convenient location. We hope to see you again on your next trip to Albury. Warm Regards, Blake Davis

"Good motel near the river, park and city centre"

4
08/03/2018

This was the second time we chose to stay in this motel and we were not as impressed this time round. It remained an economic, value-for-money 4-star motel. The room was clean, renovated and well-appointed with a comfortable king-sized bed. There was a balcony great for fresh air and natural light. Bathroom was clean. Amenities were adequate: I needed the iron but couldn't find shoe shine. There was a Nespresso machine, with two complimentary coffee pods, and a small fridge. The reason we could not rate this accommodation higher was because of the unfortunate incident that we were checked into a room already occupied. This was not more awkward only because the guests already staying there were not in the room at the time we opened the door. I could only hope that this will not happen to me that some strangers could access my hotel room because the front desk gave them the key! Check-out was a bit of a wait as the desk was unattended. Location wise it was great as a stop-over. There is a petrol station and parkland with playground across the road, and city centre (Dean St) was within walking distance.

"Half-Way House"

5
04/03/2018

Good place to stop half-way(ish) between Sydney and Melbourne. Friendly staff, clean and tidy good size rooms but needs better AC in rooms. low rise building which is dated, but well kept with parking in the shade.

"A;bury weekend"

5
04/03/2018

Our weekend stay was at a pleasant Hovell Tree Inn, centrally located to all aspects of the City of Albury / Wodonga. Where we found the accommodati9on facilities were great, the bistro/bar meals, and breakfast meals were fine. We were there for a group meeting and dinner which was a great success.

"Great place fo a stopover in Albury."

5
04/03/2018

Completely unplanned we had to stop in Albury. This was a lovely place with friendly and helpful staff. The rooms were clean and comfortable and the bathroom was well set out. We had an excellent breakfast.

"Nice large hotel"

5
03/03/2018

Well located for the Murrey river park but away from town centre this modern hotel has everything we needed, large clean, quiet room with under cover parking below. The staff were very busy but where friendly and helpful, one advising us of a local event in the park which we enjoyed. The breakfast was good. We would stay there again.

"Consistently a great place to stay, awesome breakfast!"

5
16/02/2018

Our second stay here was just as good if not better than the first time around. Can't fault it! No need to leave the grounds to get a good meal either, there was a lovely lady that greeted us in the restaurant for breakfast, she made us feel so welcome and nothing was a bother. The food was superb. The service we received for the price we paid was way above expectations. We will definitely be back and will recommend to all our family and friends. Thanks for a great experience!

"Clean and large rooms."

4
13/02/2018

Broke our trip from Sydney to Melbourne here on a recommendation from our son. Our room was in the older part of the building however the room itself had a clean modern bathroom and modern fixtures and furniture. The king bed was large and comfortable. The hotel offers a happy hour which was well attended on a Thursday. Had the eye fillet at the restaurant for dinner which was nice. Large portion and cooked well, I personally did n't like the pepper sauce (tasted a bit herby) however my husband enjoyed it. The breakfast next morning was good however the orange juice was n't, made from concentrate. We found all the staff to be friendly and efficient and seemed happy in their jobs. Great price for room.

"Poor management"

3
12/02/2018

Hotel in great location. Nice, clean and spacious rooms. Nice pool. Very pleasant staff in bar and restaurant apart from one particular grumpy bar waitress who could not be bothered and made it clear to patrons and residents that she did not want to be there. Excellent breakfast. Same cannot be said of the management. They are of a poor standard. Management does not communicate with key staff. Manager openly blames night staff for not talking to day staff. Manager does not communicate hotel policy to staff leaving staff confused and residents dissatisfied. Manager needs to take responsibility or move on. Expect staff turnover at this hotel as morale decreases. That would be a shame.

"Holiday"

4
12/02/2018

Great for a one night stay over A little expensive for where it is. Shower flooded entire bathroom due to no door or screen. Mini bar over stocked. Balcony nice but too small. Bed comfortable, air con ok noisey location. Staff friendly

"No Problems at ALL"

5
12/02/2018

Very friendly and professional staff. Could not fault check in or any other part of our stay. Older Building but very well maintained and nothing was to much trouble to the staff. Highly recommend this Inn to stay.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Terry, Thank you for choosing to stay with us upon your recent stop over in Albury, more importantly thank you for the excellent review. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and comfortable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. We thank you once again for taking the time to leave such a brilliant review and recommending us to future guests, we hope to welcome you back again soon. Kind Regards, Blake Davis

"Big room"

4
11/02/2018

Had a recent overnight stay in a family room. Room clean, bedding comfy and fresh, bathroom clean, nice location across from Murray and park. I did however deduct 1 star due to the terrible smell coming from a blocked drain in the bathroom. As soon as we walked in the room it nearly knocked us out. The smell improved when shower turned on and door closed. To be fair we did not notify management due to not spending a lot of time in the room.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear gingerchilli888, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. We are thrilled to hear how much you enjoyed your spacious room, We take great pride in delivering our guests the highest quality accommodation. We are famous for comfortable bedding and the King Koil AH Beard pillow top mattresses are certainly a treat. In relation to the issue with your room we stress that you do mention any issue you may have with your room to one of our helpfull reception staff as we would be more than happy to move you room or rectify the issue immediatley. Thank you once again for the great feedback. We look forward to welcoming you back again soon. Best Wishes, Blake Davis

"Parents night away"

3
04/02/2018

Room was clean & large. A/C was useless, considering it was 40 degrees it would've been nice if it had been switched on prior to arrival. Otherwise it was comfortable & reasonably quiet. Late checkout was good.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear hanniej86, Thank you for taking the time to review our TripAdvisor page. We are very pleased to hear yourself and partner had a comfortable and relaxing stay with us. In regard to your issue with A/C please do not hesitate to call ahead prior to check in and ask for your A/C to be turned on. We would be more than happy to help with such a request. We consider our hotel environmentally friendly and choose not to have our air conditioners running excessively. Once again thank you for choosing to stay with us and we hope to welcome you back again. Kind Regards, Blake Davis

"Great Service and location"

4
04/02/2018

Consistently good. Food and service was as expected. Rooms are well appointed, clean and comfortable. Bar was ok, staff in the bar could have been more attentive. Restaurant staff were extremely helpful and engage.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Mich_Arn, Firstly, thank you very much for taking the time to leave such a great review on our TripAdvisor. I'm thrilled to be able to pass your kind words onto our staff, they appreciate feedback from our returning guests. Our team do a wonderful job and we are constantly commending them on their efforts, spanning from reception, housekeeping, restaurant and maintenance teams. I am pleased to see that you took advantage of our in-house restaurant The Hovell Bar and Grill, the restaurant is extremely popular among our hotel guest and Albury locals. Once again thank you for your comments and we look forward to welcoming you back again. Best Wishes, Blake Davis

"Top Quality Hotel"

5
02/02/2018

From the outside it looks pretty much like any other 4* motel but what a surprise when you go inside! Courteously greeted at reception and directed to our room we were astounded to find such a spacious, modern king room. The small kitchenette is perfect for anyone wanting to dine in on a longer stay and the balcony refreshing (although beware they DO allow smokers on balconies) We had drinks at the bar overlooking the small pool before going elsewhere for dinner. Breakfast was a decent selection for continental including pastries & fresh fruit. Cooked breakfasts and barista coffee available freshly made at additional cost. The undercover car park is a bonus. Really enjoyed the riverside park across the road for an evening stroll and a little bit of exercise in the morning. Also an easy walk to the CBD.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Tez823, Thank you for choosing to stay at the Hovell Tree Inn upon your recent visit to Albury and for your excellent TripAdvisor review. It is very rewarding to read feedback such as yours. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well-appointed and comfortable accommodation, great amenities and facilities (like the outdoor pool and spa, perfect for Summer) as well as being positioned in an ideal and convenient location. We are close to Albury CBD and guests can explore the colourful surrounds of local parkland and the Murray River. We look forward to welcoming you back to our hotel, you're welcome back anytime. Best wishes, Blake Davis

"Disappointed with customer service"

3
01/02/2018

We were disappointed with the customer service we received from reception. When the room was booked we asked for an early check in due to a function in the afternoon. Was spoken to rudely when ringing to see if the room was available for us to check in. On checking in and getting into the room it wasn't the room we had booked. I had booked the same configuration of room as the last time as I knew the showers where walk in. One guest on crutches. We had a spa bath to climb into to have a shower. Was told that we couldn't change rooms. The original room booked had a queen size bed in each room. Needed up with one queen and two singles instead. However, I will say that the room was spotless so the cleaners do a top job with the rooms. The beds are very comfortable to sleep in. The service we received at breakfast the next morning was exceptional and the food was delicious.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Kylie, Thank you for your recent stay with us at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. We do apologise that our customer service didn't deliver on this occasion. We try our best to accommodate all early arrivals, however this is only a request and is dependent on the previous guest's departure time and the length of time to clean the room. Our two-bedroom apartments were very popular over the school holidays and were occupied by many busy families. We have varying style of two-bedroom apartments, so if a guest wishes to book the same room, it is always encouraged that they request this at the time of booking. We're very sorry the room didn't deliver on this occasion and that the injured guest struggled with the bath tub. Sadly, when we're booked out, we are limited with our options to move rooms. We do appreciate your comments regarding the service of the breakfast staff and the offering, the team does a great job. We hope to see you again soon, please be sure to book with the hotel direct to ensure we get you into your preferred apartment. Kind regards, Blake Davis

"Good Overnight Stay"

4
26/01/2018

We were traveling from Sydney to Melbourne, and this was a good stop. We were a party of four - my husband and two kids aged 6 and 3. Too bad we checked in so late (9pm) but that was our fault. Late checkout was only a one hour extension. Food was exceptional. We had a late dinner, and our package included breakfast. For brekky, we had one dish each, and access to the buffet (bread, cereal, fruits, juice, drip coffee). The room was good... minor problems like aircon noisy and one side of the bed a bit depressed. But overall, ok. Comfortable and clean. We enjoyed.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi sinta_umali, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. The Hovell Tree Inn is a very popular hotel for people travelling from Sydney to Melbourne. We pride ourselves in offering clean and spacious hotel rooms, as well as offer special commercial grade King Koil - AH Beard pillow top mattresses. These mattresses are certainly a treat especially after a long day of travel. I am also pleased to hear you and your family had the chance to dine in our Hovell Bar and Grill, the team in the Hovell Bar and Grill do an excellent job. It's great to hear you had an enjoyable meal for dinner and breakfast. With reference to your air-conditioning unit issue, our systems have certainly worked hard this summer, so we apologise for the disturbance. We always encourage guests to inform our 24-hour reception if they are at all unhappy with their room so we can exercise immediate assistance. We look forward to having yourself and your family stay with us again. Best wishes, Blake Davis

"Fantastic motel"

5
22/01/2018

Modern, clean, comfortable, quiet, spacious rooms with comfortable beds. Close to the CBD. Great for families. We had a room with a queen sized bed and two singles. Undercover parking. Nice park just across the road.

"Great Hospitality "

4
19/01/2018

Booked online but due to change in circumstances we had to change booking when we checked in.. staff went above and beyond to accommodate our extended stay and extra family members.. during our 4 day stay we could not if been looked after better.. was a bonus to spend the warm days by the pool with a cool drink and great bbq facilities!! Would highly recommend!!

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Debbie, Thank you for taking the time to leave our hotel with such a wonderful feedback on our TripAdvisor page, it is greatly appreciated. We pride ourselves in being a small family business and strive to make all guests feel right at home. We're thrilled to hear your family were well accommodated to during their stay. The BBQ and pool area has been very popular this Summer and we're happy to hear you enjoyed your family BBQ. Thank you for recommending our hotel to future guests. We would love to have yourself or any of your family members stay with us again the next time you are in Albury. Kind Regards, Blake Davis

"Such an awesome surprise! Excellent hotel...will now always stay here!"

5
18/01/2018

Our new go-to hotel when we are in Albury...from the moment we checked in everything was great...Gemma at reception was lovely, our room was spotless, really large modern living area with couch, dining table, full kitchen.... two bedrooms with super comfy beds, a large balcony and two bathrooms. Free undercover parking...great bar and restaurant...in ground pool , can sit and have a drink while the kids are in the pool. I loved that there was air conditioning in both bedrooms and the lounge room. Highly recommended

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Janine, Thank you for your recent stay at the Hovell Tree Inn and for taking the time to leave us with a fantastic TripAdvisor review. We're thrilled you had such an enjoyable experience with us and we are happy to hear you enjoyed our accommodation and hotel facilities. Thank you for making mention of our King Koil AH Beard comfy beds, they are certainly very comfortable. I am also pleased to hear you enjoyed your time in our on site bar and restaurant The Hovell Bar and Grill. We look so forward to welcoming you back on your next stay. Kind Regards, Blake Davis

"Excellent Motel "

5
15/01/2018

This motel exceeds the expectations of a regular country motel, Friendly, attentive service, Superb comfortable bedding, Immaculate rooms and decor, pool and gym, From what was a driving through night booking I stayed for three it was so good, Thank you

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi William, Thank you for choosing to stay with us upon your recent stop over in Albury, more importantly thank you for the excellent review. I am so thrilled to hear how much you enjoyed your stay with us, The team here at the Hovell Tree Inn strive on delivering our guest with the whole hotel package. Thank you for making such wonderful comments on our comfortable bedding and other hotel amenities. We look forward to having you stay with us again. Kind Regards, Blake Davis

"Over night Stay"

5
08/01/2018

Top room extremely clean .Comfy Bed Service was exceptional . The Restaurant and the Menu. were great with pre dinner drinks.in the Bar.A great night out.Good value.Car parking is under cover this was good as weather was extremely hot, .

"Excellent"

5
07/01/2018

Really enjoyed my stay at this hotel. Had dinner which was perfect and well presented. Staff were friendly. Room was clean and spacious with a balcony and there was a great range to choose from at breakfast. Would stay here again.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear sjcampbell1970, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for choosing to dine in the Hovell Bar and Grill for dinner and breakfast. We are so pleased to hear you enjoyed your meals and service, the team does a fantastic job. The food and beverage menu is rather extensive, sure to suit all taste buds. Our in-house sommelier offers extensive knowledge in our broad range of wines. We look forward to your next stay with us, you're welcome back anytime. Kind Regards, Blake Davis

"??"

2
05/01/2018

Whole day planned. Set alarm to be at gym 6am as advertised. Door was dead bolted and no staff on site until 7am. Management oversight, changed staff starting times, but forgot to update signs and room info books. Not good enough. Anything else I say re this hotel would be tainted due to how much this effected my stay.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Hi Wayne G, Thank you for your feedback and your recent stay at the Hovell Tree Inn. We sincerely apologise for this oversight. Over the school holiday period we had modified our reception opening times, as well as the opening times of our facilities. We're terribly sorry that this wasn't communicated to you on check-in as it should have been. Also, thank you for sending us an email expressing your frustration once again. We ask for your understanding by this oversight and hopefully we can welcome you again soon. Kind regards, Genna Inzitari

"Great hotel for any travelers"

4
02/01/2018

Very friendly staff and clean rooms. Never go wrong staying here. Even good for families as they have apartment suites available. Very good resturant great for both breakfast and dinner. Overall a 4 rating

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear miglic, Thank you for choosing to stay with us upon your recent stopover in Albury, more importantly thank your review. Our entire team - housekeeping, reception and restaurant staff all offer a high level of personalised service. We're delighted to hear you found our employees customer service skills optimum - a review such as yours is very well received. The Hovell Bar and Grill is certainly very popular among our hotel guests. We are known for offering excellent service and delicious and innovative meals and beverages. We look very forward to welcoming you back on your next stay. Kind Regards, Blake Davis

"Nice Place to Break up the K's"

4
31/12/2017

We stayed only for a night, the rooms are clean and tidy, roomy too. Location is nice and quiet. Staff were great with some local recommendations and even searched for an early opening coffee shop for us, as we were leaving early.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear MBarr, Thank you for taking the time to review our TripAdvisor page and for staying with us upon your recent visit to Albury. It is music to ours ears having another guest comment on our hotel's brilliant customer service skills. All our staff go above and beyond to make sure each and every guest walks away with a unique and memorable experience. We even went the extra mile to ensure you could find a suitable place for your morning coffee. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Blake Davis

"Not as good a stay this time"

3
27/12/2017

Its been 6 months since my last stay here, and unfortunately it wasn't as positive as last time. Staying during the 2 days over Christmas meant the restaurant was closed Christmas and Boxing Day, and rooms weren't serviced on Christmas Day, which was ok,. but when my room was serviced no toiletries were replaced after 2 days usage. Odd. I was in a different room this time - mid corridor with a balcony, and it was fairly noisy - this time I noticed how thin the walls were with the TV next door and voices from the balcony very clear. The water pipes are the same noisy issue as my last stay. The room is lovely as it was last time, and the bed very comfortable, but with children running up and down the corridors shouting, and the other noise, it made staying out of the room during the day a necessity. Having asked for a quiet room on check in I'm amused at the choice of where I was. I understand that children = noise, but I also expect hotel staff to ensure as much as possible that guests don't have to flee their room to find peace and quiet. Maybe not the place to stay during public holidays if you want a quiet comfortable room.

"Excellent accommodation"

5
26/12/2017

Perfect location to break up the travel between Sydney and Melbourne. Our kids loved relaxing in the outdoor spa and pool. The room was comfortable and there was plenty of room for our family of 4. Will definitely stay again.

"Stayed the night for a stop over "

5
22/12/2017

This hotel was perfect for what we needed for a nights stay! Across the road from Hovell Tree Park it was really convenient we walked o we from the inn to the Saturday markets and park run. Rooms was neat and tidy we arrived late so the bar was already closed. Bed was comfortable and had a great nights sleep!

"Weekend away"

4
22/12/2017

The hotel staff were friendly and accommodating. Great that we could use hotel towels when using the pool/spa areas. The beds were comfortable and the rooms were quiet and clean. The size of the drain hole in the shower is limited and means that the shower starts to flood the bathroom after a short time. You either have to barricade the shower entrance with towels or turn the shower off while you 'lather up' or wash your hair.

"Great stopovers.."

4
19/12/2017

Have had a couple of one night stays here recently. The interior is very tired and dated, but once you get past that you will have a wonderful stay. A great location opposite the Murray River with undercover parking. The rooms are clean, the bed fantastically comfortable, and everything you could want/need is in there. Hopefully that depressing brown will disappear in time. Great staff and restaurant food really good. HIGHLY RECOMMENDED.

"Good Overnight Stay"

5
18/12/2017

Stayed for staff Christmas party. Room was comfortable. Had everything you needed. Bed was comfortable. Location okay- not central to shopping centre. Restaurant food was excellent & staff happy & friendly. Good location for families as there is a huge park across the road.

"Comfortable Stay"

4
18/12/2017

Nice Motel , clean and great beds, staff very helpful, and well mannered.I would recommend this Motel to all who are travelling to Albury.Rooms are Spacious and modern, close to alot of entertainment and not noisy.

"Perfect"

5
13/12/2017

I stayed here last Friday night and it was amazing. I already had a good impression of the property through the standard of service delivered by the staff and the feedback I had received from others that had stayed here. My expectations were met and exceeded when I stayed their myself. The beds are unbelievably comfy and the shower in the 1 bedroom apartment was the best I've ever experienced. Well done to all the team at Hovell Tree, will definitely continue to recommend without hesitation.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Sam H, Thank you for choosing to stay with us upon your stay in Albury/Wodonga, more importantly thank you for the excellent TripAdvisor review. It is music to ours ears having ours guests comment on our hotel's brilliant customer service skills. We're ecstatic to hear that we didn't fail to deliver and thank you for recommending us to other guests. We take great pride in providing top level service and it is great to be recognised. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Best Western Hovell Tree Inn Albury"

5
12/12/2017

I had an overnight stay at the Hovell Tree in - my first trip to Albury and I don't regret my choice of hotel. Service was great, room was clean, the location was convenient and the food at the restaurant was very good. I will definitely stay here again.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Neil L, Thank you for taking the time to review our TripAdvisor page and for staying with us upon your recent visit to Albury. We're thrilled to hear you weren't disappointed! It's great to have our guests commenting that they were well accommodated to upon their stopover stay. We offer all you need in an overnight accommodation: comfortable and spacious hotel rooms, fabulous on-site restaurant; the Hovell Bar and Grill, great hotel amenities and facilities such as an outdoor pool and spa. We hope you enjoyed the Happy Hour service at the Hovell Bar and Grill - certainly a great place to unwind after a day of travelling. We look forward the next time you're staying with us. Kind regards, Genna Inzitari

"A favorite "

5
07/12/2017

I have reviewed here before but this time we had a one bedroom apartment. We always look forward to staying here as it never disappoints. The staff are all very good, I wasn't well and they even offered to have some food made specially for me which was much appreciated. The apartment was large, very well equipped, comfy and a good spa. Room service dinner arrived hot and delicious and breakfast as always was good. This hotel sets a benchmark for small operators.

"Wonderful Hotel"

5
05/12/2017

We loved our stay at the best Western Plus Hovell Tree Inn. This hotel has the most comfortable beds I have ever slept in and both my daughters agree! The staff are friendly, courteous and most helpful and our room was spotlessly clean. We enjoyed beautiful cocktails at the bar and our meals from the restaurant were literally superb! I am so impressed at how beautifully the chef catered for my daughters dietary requirements at short notice and also how helpful our waitress was in this regard. I would highly recommend staying and I will definitely stay again!

"Great stopover"

5
02/12/2017

I stayed at the Hovell Tree Inn a few years ago for a week and enjoyed it thoroughly, so when I was passing through Albury I had to stay again. It is convenient from the motorway and has a great restaurant, a nice pool, spa and gym. The rooms are spacious and clean. There is plenty of parking, most undercover. The lift is a little slow, but it's only two stories so if it's a problem you can take the stairs.

"Room smelt weird but was ok"

4
02/12/2017

We got the room with the bath in it, so I guess they all smell weird when you have a big bath next to the bed. Got used to it after a while. Room service was good, standard pub food but lots of it. Friendly service. Beds are old and need a new mattress but manageable. Good parking.

"Lovely room"

5
26/11/2017

Great large room, sensational breakfast. Great if you are attending an outside concert. I would stay here again. If attending a concert, I would book early as the rooms are in high demand. The staff were friendly and accommodating.

"Relax and enjoy"

5
26/11/2017

Good location across from the river. This property is within walking distance of the CBD but is away from the hustle and bustle. Spa, sauna and a pool make this property all the more relaxing. And they have a happy hour.

"A surprisingly good country hotel"

5
19/11/2017

I was impressed by the staff, the cleanliness, the comfortable bed and the excellent food. So many hotels nowadays serve "packaged" soup and meals. The chef at the Hovell Tree Inn clearly makes his own soup and serves food both hot and in good serves. I would stay there again next week If I were a regular visitor to Southern NSW

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear baroqueSydney, Thank you for your wonderful TripAdvisor review, it was a pleasure having you in our company for the weekend. The hotel has undergone renovations in the last couple of years and we've had great reviews since. The rooms are extremely comfortable and suitable to all guests, both leisure and corporate. Thank you for dining in our Hovell Bar and Grill - it is a popular destination for our in-house guests and also the local Albury residents. We are a four and half star property and our chef team work tirelessly to uphold our standards and reputation. They will be launching a new menu in the coming weeks - stay tuned. We look forward to you next return to Albury. Kind regards, Genna Inzitari

"Better than average "

4
18/11/2017

Spent a three night stay at this hotel during a business visit to Albury. The hotel is clean and tidy and the staff attentive. The beds are comfortable although there was no remaking of the beds on two of the days, which was somewhat strange. The breakfast service was excellent.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Thommo178, Thank you for recent stay at the Hovell Tree Inn, we appreciate your TripAdvisor feedback. Our hotel is a busy hub for the corporate traveller, so we very much value all feedback received. We offer well maintained and stylish accommodation, Business Centre facilities for meetings and conferences, great on-site restaurant, convenient facilities such as a indoor gym, sauna and spa, and outdoor pool and spa, and best of all are located in a prominent location with great walking tracks along the Murray River. With regards to your comments on the hotels housekeeping, we're terribly sorry your room was not maintained throughout your stay. There may have been miscommunication between reception and housekeeping with your reservation. Nevertheless, our team has been notified and will be more careful in the future. We look forward to the next time you're staying with us. All the best, Genna Inzitari

"This Is No Hovel"

5
16/11/2017

Stayed here for a business trip in November. We arrived extremely late on a Tuesday night (9.15pm) and just made it for dinner before the kitchen closed at 9.30pm. The chef was brilliant and asked us if we required any desserts before he closed the kitchen. The room I was allocated (room #51) was modern and well appointed with very comfortable bed and very clean bathroom. It had a separate bedroom and a living area which could easily accommodate a roll out bed / cot if required. I made use of the gym the next morning and if I had to pick a fault with the hotel maybe the treadmill could be updated but hey that is only if I had to pick a fault. I was lucky that they even provided a gym. Would have no hesitation in staying here again or recommending this hotel to anyone passing through for a stopover.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Anthony W, Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent feedback. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We take all feedback onboard - good and bad. With regards to your comments about our hotel's treadmill, we will certainly look into replacing the unit if it is not to our guests standards. We look forward to the next time you're staying with us. All the best, Genna Inzitari

"Great value for a stopover"

5
09/11/2017

Stayed for one night in Nov 2017 as a stopover on a road trip. We arrived several hours later than we expected and we seemed to catch the reception off-guard. However, the check-in was smooth and very efficient with clear details as to parking and amenities available. The room was on the first floor, with a very creaky lift taking us there. The room was very spacious with plenty of room for a cot in addition to two suitcases. The bed was very comfortable and there was a wide variety of pillows provided allowing us to adjust to suit our comfort levels. Showering was a delight with a very large cubicle provided and good pressure from the head as well. The bathroom was cleaned immaculately and gave the impression we were the first people to ever use it. Overall, this was an excellent stay and we will definitely stay here again on our next trip to Albury.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Bajar, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. The Best Western PLUS Hovell Tree Inn strives to deliver the whole hotel package for an overnight visit. We have a friendly and professional customer service team, well appointed and spacious hotel rooms, great amenities and facilities such as an indoor sauna and spa, fantastic meals and a vast beverage selection in the Hovell Bar and Grill, not to mention positioned in an ideal location just blocks from Albury's CBD. We look forward to the next time you're visiting our hotel, perhaps the next time stay for two nights and take in all that Albury has to offer. Kind regards, Genna Inzitari

"Great value"

5
06/11/2017

Newly refurbished spacious rooms. Happy hour daily and a great restaurant. Good location with walk to botanical gardens and CBD.The most comfortable bed ever. Ask for the $2 breakfast deal. Very helpful staff.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear narelleg27, Thank you for your wonderful review and for recommending us to future Albury travellers. Compliments such as yours as very welcome. We're thrilled you had an enjoyable experience with us. We pride ourselves on offering stylish and modern decor, comfortable King Koil bedding, clean and well maintained hotel rooms, plush linen and a fantastic on-site restaurant open for dinner and breakfast daily, not to mention Happy Hour from 4pm each day. We look forward to your next stop over with us. All the best, Genna Inzitari

"Top Class Motel"

5
06/11/2017

The Hovell Tree Inn was more than worthy of it's rating of Best Wester n"Plus"!. The accommodation, Service and food were all Excellent. We will defintely stay at the Hovell Street Inn again if passing through Albury.

"Hovell Albury"

5
05/11/2017

Room was modern and clean, staff very friendly and helpful, had some great ideas for places to see around the area. food inside the hotel restaurant was also of good quality with an awesome breakfast menu.

"Clean & quiet"

5
04/11/2017

Stayed for two nights in one bedroom apartment room set up for three adults. The second night place was booked solid due to a concert when we retuned late on the second night we still got parking underneath - ample parking. Walking up to our room we noticed some very noisy neighbours obviously beat us back from the concert but as soon as we closed the door you couldn't even hear them. The room was very clean, full kitchen, ample hot water, wardrobe, drawers in main bedroom with tv in lounge area, full length mirror, second tv in bedroom & bed was comfy. I would stay again, staff went above & beyond looking for a item that was left behind.

"Short but sweet"

5
31/10/2017

We needed somewhere to stop on our way from Oaklands just out of Melbourne on our way to Newcastle and i googled Albury and found the Best Western which turned out to be one sweet night with friendly staff, good room service and lovely room.

"Best Motel in Albury"

5
23/10/2017

Excellent motel, clean room, all amenities working and in good condition. Under cover parking for my vintage car was great. Friendly greeting and good communications during our stay. service in The Hovell Bar & Grill Restaurant was tops.

"Tops!"

5
14/10/2017

Stayed here for an overnighter on our way to Melbourne. The service was fantastic - friendly, helpful, engaging and could help us any more if they tried. Breakfast was included and was a great spread for both their continental and hot options. Will definitely be stopping in on our return journey. Thanks for a wonderful stay.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Tracy W, Thank you for choosing to stay with us upon your stay in Albury/Wodonga, more importantly thank you for the excellent TripAdvisor review. It is music to ours ears having another guest comment on our hotel's brilliant customer service skills. All of our staff go above and beyond to make sure each and every guest walks away with a unique and memorable experience. Thank you for booking a bed and breakfast package, our breakfast offering is available seven days and offers a vast choice to food, sure to suit everyone. The service is also very good. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Great for business travellers, comfy beds"

5
13/10/2017

Stayed one night. Staff were very friendly from check in to restaurant. Rooms was large, bed was very comfy - Best Western quite rightly sell these as well - room was clean and modern. Keyless/proximity card entry to the room is really great when you first get there with bags, laptops, coats etc. Wifi was fast and stable. Huge shower and nice toileteries Happy to stay again.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear UteBloke, Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent feedback and for recommending our services to corporate cliental. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed accommodation, fantastic on-site restaurant that offers room service as well, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We look forward to the next time you're staying with us. All the best, Genna Inzitari

"Weekend getaway"

4
13/10/2017

Great location with helpful and professional staff. Rooms were clean and comfortable. 3G internet was a bit slow. Did not eat at restaurant or use pool and gym facilities so cannot rate, however bought drinks in the bar that were well priced and the staff were more than helpful with directions around Albury

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear marklT2620VR, Thank you for your wonderful TripAdvisor review, it was a pleasure having you in our company for the weekend. The hotel has undergone renovations in the last couple of years and we've had great reviews since. The rooms are extremely comfortable and suitable to all guests. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and even a fully stocked mini bar. Thank you for the feedback on the internet, we will continue to investigate the service. We look forward to you next return to Albury. Kind regards, Genna Inzitari

"Fantastic for business trip or short family stay"

5
11/10/2017

Two night stay for work and was recommended by a colleague. Best Western Plus hasn't disappointed. The facilities are well appointed, large room, all the extras you would expect from a large metro hotel (small gym, pool, spa, sauna, free Wifi) at a regional motor inn. The restaurant was great with excellent service and quality menu and produce. Dinning options well in usual billing options of travel allowance based on ATO annual rates. Staff were especially attentive and friendly. The room included a small kitchenette with a sink, microwave and utensils making it adaptable for a short family stop over in Albury. The facility is a short walk to the river and city centre and there plenty of dining options avalible. I didn't expect much so was pleasantly surprised by the facility and the quality of the room and service.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear BH1500, Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent feedback. Thank you for your beautifully constructive review, We are the ideal destination for the corporate traveller with everything you need right here, glad to hear we didn't disappoint. Well appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We look forward to the next time you're staying with us. Please contact our guests' services team in regards to setting up a corporate plan for yourself and your company - you're guaranteed a great rate every visit. All the best, Genna Inzitari

"Comfortable beds better than my own at home"

5
08/10/2017

Room was clean comfortable and functional. Beds was so comfortable, slept like a log. Continental buffet breakfast was lovely . Small kitchen in the room was great but a microwave plastic dish would have been helpful to warm up food

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Ricadant, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had an enjoyable stay. Thank you praising our comfortable bedding, our Penthouse Series, King Koil beds are just divine. They are the softest of pillow top mattresses, sure to suit the busy corporate, families and the weary traveller. Thank you once again for the great feedback. We look forward to welcoming you back again soon. Kind regards, Genna Inzitari

"Our 1st choice when staying in Albury"

5
06/10/2017

3rd time in as many years we've stayed overnight here. Each time we have been impressed with the quality of the rooms, staff and restaurant. Compared to other hotels, this one has always been quieter.

"This is no hovell!"

5
05/10/2017

The Manager (Ben) was more than accommodating, assisting in clearing a cobweb from my room for me and delivering room service with a smile. Next time I'd hope to stay longer as the service was exceptional, above & beyond.

"Fantastic overnight stop"

5
01/10/2017

On our way back from the Blue Mountains. we stopped overnight in Albury at the Hovell tree inn. We did not book and got one of the remaing two rooms. It was a huge room with a king size and a queen size pair of beds. The room also had a dinning table and chairs.The room and the bathroom were very clean.The heating was wonderful and needed as it was a very cold night. We slept well. I would use this hotel again.

"The place to stay in Albury"

5
30/09/2017

We travel through Albury a couple of times a year. The Hovell Tree is a great place to stay. The rooms are modern and comfortable and the little balconies are great to relax on when you have driven all day. Breakfast is excellent and the staff very friendly and helpful. It is an easy walk into town

"Fantastic experience"

5
28/09/2017

The staff are so lovely ,friendly and ever so welcoming and always happy to accommodate. The food in the restaurant was absolutely fantastic and everything is cooked to protection . Elevators nice and close in the car park

"Just what the Dr Ordered"

5
28/09/2017

Fabulous stay Over...I needed some serious relaxation and thats what I got... awesome room, great spa, room service fabulous, staff amazing. Price reasonable...Bed was extremely comfortable and I'd definitely stay again.

"Overnight stop"

4
24/09/2017

Overnight stop on the way from Canberra to Melbourne. The rooms were very nice and comfortable, room service was quick and yummy, breakfast was nice and friendly service all round. Highly recommended.

"Really happy with service"

5
24/09/2017

I was happy with the service from the minute we walked in , we booked short notice but noting was a problem the resturant food was absolutely amazing. such an effortless and easy accomodation we where there one night and my husband had an opperation first thing you guys made our trip so much easier , if wer are back we are definatly book again

"Nice stay"

4
22/09/2017

Was at the Hovell tree last week overnight, again the room was is great condition. One thing I noticed that soap was missing from the bathroom, I called reception who apologized and dropped some off to the room.. The rooms are spacious and also very quiet which is great.. Sad I didn't get to see Chris this time while there, he is so helpful and always cheerful..

"Great service from arrival to departure"

5
17/09/2017

Very Professional and friendly staff. Very Comfortable and Clean Room. Delicious Food in the Restaurant as well as prompt service. Then Bar staff were also very friendly and created a nice relaxed atmosphere at the end of a long day.

"Enjoyable stay"

4
15/09/2017

friendly staff, relaxed atmosphere, nice little bar with friendly bar staff and reasonable prices, meals were so good we ate there both nights. Rooms were large and roomy well appointed and quiet. You can't ask for much more when on a business trip or short term stays.

"Excellent service and facilities "

5
09/09/2017

Stopped overnight en route from Mt Buller to Sydney. Gorgeous comfy beds, clean modern room. Room service was closing as we arrived, so the check-in clerk produced a menu and rang through our order on the spot. Food was good including the continental buffet breakfast. Highly recommend this hotel, great value.

"Lovely room,staff and restaurant"

5
07/09/2017

My husband and I stayed at Best Western Plus Hovell Tree Inn on a Friday night in a standard room that was clean ,comfortable and modern. Very comfortable bed.Impressed to have a coffee machine as well as instant in the room. Dinner was lovely and dessert even better. Would stay again and would recommend to others.

"So comfortable....and the food!!!"

5
06/09/2017

We stayed in the two bedroom apartment. The living area and kitchen were spacious and well appointed. Bathrooms were also very generously sized and well appointed. I would have to say that I have never slept in a more comfortable bed in a hotel before. Best nights sleep away from home ever! Even the pillow was perfect. We dined in the hotel restaurant and were treated to a fantastic meal. We decided on a selection of starters and entrees which were delicious and the menu had a wide selection. Our sommelier was friendly, as was our waitress. The service was quick but we never felt rushed to leave even though it was very busy. There is a happy hour from 4pm to 6pm and I'm sure that many of the people who were enjoying a few drinks prior to dinner were locals as well as travelling reps. etc. Reception were also very kind and helpful, even sending someone up to the room to help my mother with the heating controls. Parking was ample and not tightly packed which can often be the case. The full cooked breakfast was delicious and there was a great selection of fresh fruit, cereal, yoghurt etc.to choose from out of the continental breakfast bar. We would definitely stay here again.

"late night drop in"

4
06/09/2017

Getting into Albury very late, this was the only place we could find that was still open to get a room. The gentleman behind the desk could not have been nicer. The room was lovely. warm and clean. Highly recommended.

"Great stop over stay"

4
01/09/2017

We stopped here without booking on our way to a wedding south of Sydney. We had a Spacious room with a comfortable large bed, lots of lounge area to relax and watch Tele and large bathroom which was well equipped. Parking was undercover with a security lift to our rooms. The room was clean and the price in the median range was good. Will stay here again.

"Lovely facility for an overnight stay."

5
01/09/2017

Big room and decent sized bathroom. Really comfortable with nice linen. Good facilities and great bar and restaurant. Staff very friendly and nothing is too much trouble. Breakfast good, although the coffee could be done better.

"Overnight Business Trip"

4
28/08/2017

Following an online check of accommodation options I selected Hovell Tree Inn at Albury. The hotel is well located in Albury and is well presented. My room was good and the internet was very good. I was most impressed by the friendliness of the staff. I would certainly return for my next trip to Albury.

"Restful Night"

5
28/08/2017

Travelling from Sydney to Melbourne we decided on a break from driving. The Hovell Tree was a very comfortable place to stay plus it had a very good restaurant. The room was very comfortable and the bed afforded a great nights sleep.

"Excellent - best nights sleep"

5
28/08/2017

We stayed in a room with a king and queen bed the beds where amazing so comforrtable best nights sleep. The room decor was modern but comfortable. We had room service and the quality of the food was 5 star.

"Average hotel"

3
28/08/2017

The rooms are basic but clean, water pressure on bottom floor is really good too floor not so good, The food is good but can take a while to be served, Frendly staff looks like a small team of long term staff, Close to shops and a servo across the road is handy

"Nice quiet stay"

5
18/08/2017

I think I was there at an off peak time - it was quiet and peaceful. I got a nice, big, clean and comfortable room. The wifi is a good speed and it's just a short walk to the main city/shopping area. There are a couple of eateries nearby too.

"Excellent Property"

5
16/08/2017

This is a hidden gem. We stayed 01 night on our way back from Melbourne to Sydney. A huge family room with equally big bathroom. Very quiet and sleep quality was just too good. The restaurant is pretty good too. We had breakfast in the morning and we enjoyed it thoroughly. A great place for a pit stop.

"The only place to stay in Albury"

5
11/08/2017

We travel through Albury quite often and the Hovell Tree Inn is now the only place we like to stay. (we tried many other places) The rooms are generous, clean and as modern as any hotel you would find in a big city. With 24 hour concierge at the desk, there is always someone to help. The restaurant is lovely, and after a long drive we will sometimes order room service which offers the full restaurant menu and only an extra cost of around $4 to eat in our room. The Kids love the outdoor pool in summer. Staying here is often the highlight of our trip. We wouldn't stay anywhere else when staying in Albury

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear christopher_hannan, Thank you for your excellent review, we are thrilled with your remarks. Our hotel welcomes you and your family with open arms! We're delighted the hotel exceeded your expectation for accommodation in Albury. The Hovell Tree Inn boasts great accommodation suitable for families with apartments on offer, fantastic amenities like outdoor pool and spa and indoor spa, and a fabulous on-site restaurant with a great offering and is very family friendly. When making your next booking with us, please book with our hotel direct to get the best deal on a return stay. We look forward to the next time you're visiting the hotel. All the best, Genna Inzitari

"Very comfortable "

4
10/08/2017

Great hotel, room very spacious and comfortable, large beds and fully renovated. At $16, the breakfast was underwhelming- basic cereal, pastries, whole fruit - nothing to add into the cereal (like prunes or stewed fruit). No decaf coffee. Otherwise, the hotel is lovely.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear ExperiencedOz, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had a comfortable stay with us. We take great pride in delivering our guests the highest quality accommodation. We are famous for comfortable bedding and the King Koil AH Beard pillow top mattresses are certainly a treat. We're sorry to hear you were disappointed with the continental breakfast offering. We offer a range of fresh fruit and yoghurt, selection of cereal and fresh bread, pastries, fresh juice and brewed coffee and tea. We feel this is a very generous offering for the $16 value. Kind regards, Genna Inzitari

"weekend away"

5
07/08/2017

Quality guaranteed every time we stay at the Hovell Tree. The food is excellent, room service is responsive and timely, staff are helpful and friendly and the rooms are clean and cater for all our needs. When travelling South we always make sure we fit in a night or two at the Hovell Tree.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear C5127VYdonnal, Thank you for your excellent review, we very much appreciate your loyalty to our hotel when venturing down south. We're delighted the hotel exceeded your expectations once again, it's always great to receive positive feedback from returning guests. The Hovell Tree Inn boasts friendly and impressionable customer service, fantastic on-site amenities and the fabulous Hovell Bar and Grill (great to hear you enjoy in-room dining). When making your next booking with us, please book with our hotel direct to get the best deal on a return stay. We look forward to the next time you're visiting the hotel. All the best, Genna Inzitari

"Comfortable Hotel"

4
03/08/2017

Stayed 3 nights on a business trip. Room was very clean, but could do with a bit of a freshen up paint wise. Colour scheme was a bit drab. Food from restaurant was excellent. Great gym and spa/sauna setup. Will stay there again when in the area.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Melb3037, Thank you for your recent stay with us, we appreciate you taking the time to review our TripAdvisor page. We're delighted to hear you enjoyed your overall experience at our hotel during your recent business trip. We are a very popular destination for the corporate traveller here in Albury. Our hotel features well appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We look forward to your next visit with us. Kind regards, Genna Inzitari

"Fantastic"

5
03/08/2017

Have stayed at the Hovell Tree many years ago and found it fantastic, this time was no different, superb Staff and amenities. Special mention to the Staff member on breakfast duty Sunday July 30 2017, exceptional customer service.

"A Delightful One Night Stay"

5
01/08/2017

The room was spacious and had a a small kitchenette. The balcony was sweet with a view of the green garden. I am just sorry that we only stayed one night, so we could not use the balcony. Staff were very friendly and parking super easy undercover with a side entrance to the elevator. Bathroom is huge! Breakfast was really good and coffee delicious. The hostess in the dining room was warm and welcoming. The hotel is close to shops and banks and right opposite a fuel station, which is helpful if you need to fill up before continuing your journey. This was a lovely stay.

"Great rooms"

5
31/07/2017

The room I stayed in was spacious and very clean. I was impressed with how comfortable the bed was and the work space was adequate. I stayed in the second building and it was a chilly walk to the restaurant.

"Perfect room "

5
31/07/2017

Highly recommend staying here on your pass through up to Sydney or Queensland or back down to Victoria . Seriously there is no substitute Perfect room Fantastic room service food Friendly service Great for any occasion

"Clean, comfortable and kid friendly"

5
20/07/2017

Comfortable beds, room set up as requested, friendly staff (incl. the cleaners), cooked breakfast made to order, yum. Great half way stop between Sydney & Melbourne, we would have been happy to stay longer.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear djs399, Thank you for taking the time to review our TripAdvisor page and for staying with us upon your recent visit to Albury. It's great to have our guests commenting that they were well accommodated to upon their stopover stay from Sydney to Melbourne. We offer all you need in an overnight accommodation: comfortable and spacious hotel rooms, fabulous on-site restaurant; the Hovell Bar and Grill, great hotel amenities and facilities, undercover secure parking and 24 hour reception. We are located right near the Murray Rover banks, ideal for an afternoon stroll and get much needed fresh air, and finally, we are conveniently positioned close to the Hume Highway. We look forward the next time you're staying with us. Kind regards, Genna Inzitari

"Nice Stay"

4
20/07/2017

Great room. Good location if you don't want to stay in the middle of Albury. Friendly staff.Only down was room was noisy when people were departing early in the morning.... 5.30am. Had requested a quiet room on checkin but probably could have achieved better since we stayed for three nights. Would stay there again though. Ps restaurant worth a visit for dinner.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear sharonf260, Thank you for your recent stay at the Hovell Tree Inn and for the feedback. The hotel has undergone renovations in the last couple of years and we've had great reviews since. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining and even a fully stocked mini bar. Thank you for choosing to dine in our Hovell Bar and Grill Restaurant - it is always rewarding to have great feedback. We're sorry about the noisy guests. Our 24 hour reception monitors noise level in the buildings hallway, however not all guests are mindful of their noise levels. We're sorry again for the disturbance. We look forward to you next return to Albury. Kind regards, Genna Inzitari

"Don't be deceived by the external look"

5
19/07/2017

While this looks like a 70s hotel from the outside it is far from it inside. The rooms are large and comfortable and the surprising part if the food in the restaurant is excellent. Finally the staff are the friendliest I have met in years - a smile and genuine interest goes a long way.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear MikeD190C, Thank you for your recent stay with us at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. We definitely pride ourselves in offering a high level of service and professionalism. We are constantly applauding our team on their ongoing brilliant efforts - I will be forwarding on your comments. A smile does certainly go a long way. We look forward to your next stay with us. Kind regards, Genna Inzitari

"Good hotel at a modest price."

4
19/07/2017

Just a one night stopover, found the rooms clean, expansive and very modestly priced. Very close to the centre of town (within walking distance), so is ideal if you want to go shopping in the area which incidentally has plenty of shopping. You can get a room with balcony plus brekkie, but for an extra $40+ not really worth it, stay in a standard queen room is sufficient at $149. Would I stay here again....probably. The only thing I didn't like was that the normal tea making facilities, cups etc were in the wardrobe??

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Robert K, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Our Deluxe Queen rooms are very spacious and extremely comfortable. We like to offer our guests convenient facilities, and rather than having the tea and coffee facilities on visual display (only in select rooms), we store them in a cupboard attached to the wardrobe, allowing for more bench space. You're more than welcome to put the facilities where ever you like it the room. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"Lovely stay"

4
19/07/2017

Nice room and lovely staff during our stay. Spa room was excellent and spacious. King bed unfortunately very spongy and too soft for us. Plenty of towels and toiletries, rooms and facilities very clean and nicely presented. The free breakfast included was extremely generous and quite good, with only a few options and espresso coffee costing extra. Would return happily.

"Shame for the smell"

3
13/07/2017

We arrived at 8pm and were warmly welcomed. Entered our non-smoking room to the distinct strong smell of cigarettes. We went to reception on the way to dinner and notified them of this. Were told it would be sprayed and that even though non-smoking, people are allowed to smoke on the balconies. After one of the best meals I have ever had, we returned to the room however the smell was still there. Aired the room for two hours in the middle of winter to little avail. The room decor is great - bathrooms all newly renovated, beds are divine and restaurant superb. The best motel I have stayed in for ages. However will not stay here again as despite all of this, the room smell is disgusting. What a shame after all the effort that has been put in.

"Great accomodation and friendly service"

5
11/07/2017

We had a one night stay and would certainly stay there again. The venue had a wedding that night but despite being busy we were well looked after. Our room service dinner arrived quickly and was delicious. The king sized was was very comfortable and the bath sheets were a bonus.

"Spacious, central and comfortable "

5
09/07/2017

Stayed here for one night on the way to Melbourne. The room we had for two adults two children was very spacious with 1 king and a queen. Surprised by the great shower pressure and shower head. Very clean and updated rooms. Impressed with the hotel!

"Want to come back again to BW plus Hovell Tree Inn"

5
07/07/2017

Spacious family room, big and comfy beds, friendly staff, wonderful breakfast. So close to the park and the river deck cafe. Want to come back again to BW plus Hovell Tree Inn if we come to albury again!

"Albury,s Best Kept Secret"

5
05/07/2017

David Chery and Elle enjoyed a wonderful eating experience at the Hovell Tree Inn restaurant, definitely Albury's best kept secret! supurb dinner thoroughly enjoyed celebrating family birthday in such pleasant surroundings. Signature dessert Lava Glass exquisite. Great meal and atmosphere, exceptionally friendly and professional staff. Looking forward to our next visit to the Howell Tree, Thank you for such a wonderful evening

"Weary Travellers! Just book in and relax"

5
04/07/2017

My Husband and I booked in , we had driven all day and the room was warm and the bed was perfect.We returned to Albury 2 nights later and booked the Spa Suite and it was just perfect,This motel is well located to all the shops,clubs and cafes.

"Carver"

5
04/07/2017

We where very impressed the staff were absolutely wonderful the parking facilities where great in location to the room the room was well presented we found that the room had a balcony where we could sit and relax

"Worth every cent."

5
28/06/2017

Everything worked well during or stay from excellent staff, clean and spacious rooms. Great wifi, HUGE TV. Dinner was excellent in restaurant. They have thought of everything you may need to enjoy your stay.

"Our Albury Stay"

5
28/06/2017

I selected this hotel online, sight unseen, and I am delighted I did. From the initial front desk attention, room experience, dinner and breakfast room service, checkout, it was terrific. Note, the meals were large and delicious.

"Superb family room"

5
27/06/2017

Extremely happy with accommodation. Great location. No street noise so nice and quiet. Friendly staff on check in. Excellent room size for a family of 5, with a king, queen and fold away. Very clean and Modern.

"comfortable stay "

4
26/06/2017

We stayed here overnight and found the staff to be friendly and accommodating. The room was spacious and clean. The king sized bed was comfortable and the room reasonably quiet. The only downfall was the shower and that needs improvement.

"Business"

5
23/06/2017

This would have to be one of the nicest places I've stayed in country Australia. The service was outstanding. The room was faultless and so tastefully decorated. It was spacious and spotless. The highlight would have to be the meal we had in the onsite restaurant. The Hovel Tree Bar and Grill was perfect!

"Amazing Restaurant"

5
22/06/2017

Recently my wife & I attended the Albury Wodonga Business Awards Cocktail Party which was hosted by the Best Western Plus Hovell Tree Inn. The wonderful, friendly assistant manger Ben greeted us on arrival and directed us to where our function was been held. Once our function had finished, we went down to the restaurant and asked for a table unsure if anything would be available as it was 8pm. The wait staff were wonderful and they set a table for us. They took our orders and did mention that due two large parties booked, there may be a wait. The small amount of time we waited was well worth it. The meals were amazing cooked to perfection. Superb restaurant which I recommend when visiting Albury

"Foodies weekend Best Western Plus Hovell Tree Inn"

5
19/06/2017

We would recommend this Hotel to anyone, the accommodation was great, very clean and comfortable room. We had a meal at the Hovell Bar & Grill on Saturday night and it was most enjoyable, as were the breakfasts both mornings of our stay. The staff were all freindly and helpful and seemed to enjoy working there. We will certainly be going back again. Ellie & Colin Page.

INZGROUP, General Manager at Best Western Plus Hovell Tree Inn, responded to this review
Thanks again Ellie and Colin - hope you can make it back again soon. Ben.

"SSUPERB! 5 star service Restaurant amazing "

5
18/06/2017

Superb! 5 star service - Restaurant amazing Rare find to see such quality in country Australia. Rooms very spacious and quiet. Ample parking and location across the road from river front an beautiful parklands/gardens. Thank you.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Dennis O, Thank you for your wonderful TripAdvisor review, it was a pleasure having you in our company upon your recent stay. We're thrilled with your fabulous feedback, thank you for your comments on our hotel rooms. They are extremely comfortable, modern and well maintained by our fantastic housekeeping team. Most notably, our rooms offer plush King Koil bedding exclusive to hotels, so you're guaranteed to get a sound night sleep. Thank you for choosing to dine in our Hovell Bar and Grill restaurant - we are very proud with its reputation and for taking hotel restaurants to a new level. Our team work tirelessly to design innovative menus and deliver first class meals. It's great to have them recognised. We look forward to you next return to Albury, you're welcome back anytime. Kind regards, Genna Inzitari

"Always a good place to stay in Albury"

4
15/06/2017

IN some hotels in Albury, they have facilities listed that do not work. Here they work. The WiFi, the aircon, etc. The beds are good, the room size excellent, undercover parking is one of the best in Albury.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear roysJ3639AJ, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. The Best Western PLUS Hovell Tree Inn strives to deliver the whole hotel package. Friendly and professional customer service team, well appointed and spacious hotel rooms, great amenities such as complimentary wi-fi and Foxtel, facilities such as an indoor sauna and spa, wonderful meals and a vast beverage selection in the Hovell Bar and Grill, not to mention positioned in an ideal location just blocks from Albury's CBD. Undercover parking is certainly a bonus. We look forward to the next time you're visiting our hotel. Kind regards, Genna Inzitari

"Overpriced "

2
13/06/2017

Room was cold on arrival. Covers on the bed are cheap and light. The only heat in the room is dry and when it is turned off the room is freezing again. The extra blanket in the wardrobe smelled like urine. When the general manager was notified, he thanked us for the feedback. Disappointing for the price you pay.

INZGROUP, Manager at Best Western Plus Hovell Tree Inn, responded to this review
Dear Marian R, Thank you for your recent stay at the Hovell Tree Inn, we appreciate your feedback. Our hotel practises energy saving measures and we are known in the community for our efforts to be 'green.' We do not run air-conditioning units all day, however on request we can turn on the heater upon your arrival. Our reverse cycle air-conditioning units are serviced regularly to ensure they're working to their full ability in the winter months. There are many features on the remote and you stated you've selected 'dry'. Sadly, this isn't the heating function and 'heat' needed to be selected. We encourage all guests to contact our 24-hour reception if they are ever uncomfortable so we can act immediately and provide a solution. Kind regards, Genna Inzitari

"Very comfortable"

4
04/06/2017

Only stayed one night, room very clean, bed was excellent. Staff very friendly. The building from the outside might not look modern but the rooms have all been renovated, bathroom was excellent. Happy hour in the bar was a very pleasant way to spend an hour before dinner.

"Loved this place!"

5
01/06/2017

An absolute OASIS on or near the Hume on a cold & wet night,Reception excellent,room even better & great to park under cover & take the lift to room. Manicured,attractive grounds,Alex,MC & Sommelier in the Dining room you are a gem & the meal beautiful! Well done to all concerned,why would you stay anywhere else!

"Lovely friendly staff, hotel and restaurant "

5
28/05/2017

Stayed in on an over night trip. After 3 days on the road this place was the highlight. Friendly service, fully equipped clean modern hotel room. It was great being able to check in, amble downstairs to the bar for a drink and then the restaurant for dinner. The food was yummy and had a wide variety to choose from to include all dietary requirements and preferences. Being able to wake up in the morning and smash out a gym session before continuing on with a day of driving was a fabulous way to wake up as well. My only regret is not being able to stay longer. We will definitely have to return.

"Our stay at the best western Albury"

4
22/05/2017

All the staff was very friendly and was very eager to assist us with this visit to your motel and we will be staying at your place the next time we travel to Melbourne to see the son and his family,thanks for the great stay

"Revisiting"

4
21/05/2017

We attended again in Albury as well like the city and it's shopping facilities and especially the car parking. Unfortunately there was a problem with the door key activation and we had to seek help from cleaning staff and the room we booked ( in building 2 ) supposedly had a spa bath - but only one person could use it.

"NOISE from next room"

3
21/05/2017

Stayed in room 34. Was disturbed by talking from the room next door well into the night. Spoke to reception around 10pm who came up and spoke to occupants of next room. Noise reduced however voices could still be clearly heard until after midnight. The noise travels so clearly there must be a design defect with the building.

"Lovely, clean and comfortable"

5
20/05/2017

Stayed here for 1 night, fast check in, friendly staff, really clean room & bathroom and comfortable beds I had an awesome sleep. Breakfast was great & overall loved my stay. Will be back again when I visit Albury

"Very good hotel"

4
20/05/2017

Stayed for one night. Receptionist was very professional and helpful. Room was very large and spotless. Room service that evening was extremely. Food was delicious. Bed was comfortable. Bathroom had everything I needed. Checkout was quickly done. Lots of parking available and easy to park. Opposite the park if you wanted to go for a walk. Would definitely stay here again.

"Comfortable, professional staff and beautiful service"

5
18/05/2017

From the moment I arrived felt looked after. Room service was very fast and hot. The bed is very cosy, parking easy and nothing was too much trouble. Beautiful restaurant with happy hour. Diverse menu on offer. Loved the balcony which offered a view of the war memorial and gardens. Very quiet which was surprising as next to a main road. 5 minutes from central shopping CBD. Strong and reliable wifi.

"Fabulous accommodation and dinner"

5
14/05/2017

We stayed for a couple of nights as a family. The accommodation was spacious, very clean and comfortable. The spa was great as well as the rest of the facilities. Dinner was fabulous. We would highly recommend and we would definitely stay again.

"another great stay"

5
13/05/2017

Always great to stay at the hovel tree The staff are always very friendly. The apartment we had was excellent. Huge lounge area big dining table king bed in the separate bedroom. split cycle heating and cooling in the lounge and 1 in the bedroom. The bathroom had a spa bath with shower over the bath. spotlessly clean nice and modern. Under ground car parking. The restaurant was very good as usual great service and the meals are always good and reasonably priced. Will be back next time.

"Very Nice Hotel - will definitely be back in May"

5
10/05/2017

Stayed 3 nights for work. Very goo service on arrival. Excellent Meals - Lamb Backstrap was the best I've tasted, so were the All other meals for Breakfast and Dinner. Service was Prompt & Friendly. Clean tidy rooms, had a fresh new feel to the room. However carpets may need a steam clean. Everything else Great. I will be returning in a few weeks for 2 night stay. Thanks

"Great Stay"

5
10/05/2017

We had a lovely big room, everything was nice and clean and very comfortable beds & pillows. The staff were very friendly and helpful. Breakfast was nice. We will definitely stay here again when in the area.

"Nice hotel but Watch out for public wifi"

4
10/05/2017

The hotel is in quite good shape, maybe in need of minor repairs here and there. Staff were friendly and helpful. Restaurant was superb. One of us received a scam type SMS the next day while not disclosing any personal details to the hotel. We think the phone was access/hacked via the hotel's free wifi.

"Great find"

5
10/05/2017

Huge room ,comfortable bed great amenities and a pleasant walk to the park and river.Close to the city centre No need to use the car. Restaurant onsite and the food was very good. A variety to choose from. A cosy bar overlooking the pool area . All in all a pleasant stay

"Excellent service, clean rooms, great carpark."

4
01/05/2017

We stayed at the Best Western Plus Hovell Tree Inn for 2 nights. We stayed in a 1 bedroom apartment that had an extra single bed in the lounge/dining area. The room was very clean, the staff were extremely helpful. The carparks are nice and wide. We had breakfast at the hotel both mornings, they have continental breakfast or a cooked breakfast which includes the continental breakfast. The cooked breakfast is not a buffet style, it is cooked by the kitchen. The only negative comment I have about this hotel is the bed, we booked through wotif and it said the apartment had a queen bed, but it was only a double, and the mattress had a very soft mattress topper on it which we found very uncomfortable as we are used to quite a firm bed. Other than that it was a really nice hotel.

"another one"

5
26/04/2017

Neat and Tidy Motel. More like a Hotel than a motel. Staff very helpful and pleasant. This is the only place I will stay at in Albury. Parking is easy and plentiful. The rooms are large and well kept.

"Comfortable and friendly "

5
22/04/2017

My group of 8 stayed at the Hovell Tree Inn for four nights and we thoroughly enjoyed our stay. The location is conveniently a short walk into the town centre so shops and restaurants are easily accessible. Hotel facilities include an outdoor pool, gym, spa, sauna and guest laundry. Our room was comfortable with a small well appointed kitchen area. The bar had an excellent range of beverages including a great cocktail list which we took advantage of during happy hour. The quality of food in the restaurant for both breakfast and dinner was excellent and we would highly recommend.

"Average stay in an average hotel"

3
21/04/2017

We travelled interstate to Albury and got to stay at this hotel over the Easter break. Was an average experience at best. The outdoor pool looks big on the photo but is indeed small. It was not heated in the evening and the kids could not use it. The breakfast "buffet" that was included consisted of a buffet continental with "one" item from the cooked menu (about 8 items). The cooked item was not done well either. The breakfast staff said that they had run out of yoghurt, avocado (one of the cooked items available for choice was Avocado Bruschetta !). Dinner was expensive and we realised that there were better choices on Dean street which was only a couple of minutes drive. The rooms were fine and comfortable for a family of 4 with two king size beds. However, on the first day we found that the carpets were a bit dusty . The location was great with easy access to the park, river and canoeing. If you are looking to book this place, I would strongly advise against adding the breakfast to the package.

"Extremely spacious, very modern, very clean, exc service"

5
20/04/2017

We stayed in a 2 bdm apartment - fully and very recently refurbished, the biggest hotel apartment we have stayed in (have travelled extensively). Staff are very friendly and genuine. Everything very clean. Would recommend this place very highly.

"Great place to stay for anyone"

4
19/04/2017

Terrific staff. Comfortable room great restaurant easy to find good location we had dinner and breakfast both meals excellent fresh meals beautifully presented A pillow menu would be good,to add an extra level of comfort to the room

"Perfect for what we needed"

5
19/04/2017

We had a 4 person room, a king and queen bed. The quality of the beds and room fixtures was excellent. The breakfast delivered to our room was very good, as was the Hovell Tree Inn Bar & Grill restaurant. The staff we courteous, considerate and professional. No complaints whatsoever, exceeded my expectations by a wide margin.

"Delivered what advertised"

4
18/04/2017

Only stayed one night while travelling from Canberra. Was easy to find and in a good location. The place was clean tidy and delivered everything as stated on the internet. The room was spacious for 3 adults, with comfortable beds, good sized bathroom, free wifi, and most importantly a lift. We had a drink in the bar area outside in the afternoon which was very pleasant, gentleman on bar very friendly and efficient. We did not have any meals so cannot comment on the food. Would stay again when travelling through Albury.

"Romantic Escape "

5
17/04/2017

We were looking for a romantic night away after Cyclone Debbie ruined our Whitsunday holiday! Best Western Hovell Tree Inn certainly fit the bill. We stayed in the Spa Suite with king bed and upgraded to the Romance package which was wonderful and well worth the extra $. The room was beautifully appointed with everything you need. Even had small kitchenette. Very spacious room with lounge. Dining for 2 not to mention the stunning spa bath! The bathroom was large with double head shower. Our whole stay here was memorable, the staff were terrific, professional but very friendly. The grounds were beautifully manicured, the pool area, bar and restaurant very inviting. Thank you Hovell Tree Inn we will be back!

"Comfortable and good location"

4
14/04/2017

I enjoyed staying here overnight after travelling from Victoria to attend a meeting. I was given a room on the top floor and was glad to see there was a lift readily accessible from the car park to my floor on the second level (entry via magnetic key). While I didn't use many of the facilities, I saw a gym, sauna, spa and laundry all available for guests on the ground floor next to the lift. I enjoyed sitting on my balcony and chatting with friends on my phone while looking at the early autumn foliage and various species of birds coming to visit (the Murray River isn't far away). My bed was reasonably comfortable and there were eight Foxtel channels available on TV as well as all the free to air ones. The free wifi allowed me to download a whole bunch of podcasts overnight, which I was very happy about. My only little gripe was that I found a hand towel in the bathroom with black grease on it. Room service for dinner and cooked breakfast the following morning was excellent - I will review the restaurant separately.

"Albury Motel"

5
13/04/2017

Couldn't get into where we normally stay in Albury when travelling back from Canberra and happened to come across this Motel/Hotel. Was so impressed with service and room. Paid the same as other accom but the room was far better. Loved it. Now the first place to try when looking for a room.

"The Place to Saty in Albury"

5
13/04/2017

This hotel has everything. First it is very easy to drive to from the freeway. Second it is in a quiet location. Third it is close to the Murray River which affords excellent walks. Fourth the rooms are modern, clean, and a pleasure to stay in. Fifth the restaurant food is excellent and the choice of wines more than adequate. Sixth (phew) the staff are both professional and friendly. I recommend it to you!

"Lovely place"

5
13/04/2017

We stayed in a spa room when visiting family the room was really nice and the breakfast was wonderful. Located opposite parkland. Quiet place with very friendly staff. Would recommend if visiting Albury.

"Excellent place to stay in Albury "

5
12/04/2017

We stayed overnight on our way through to Sydney. Massive room, clean, comfortable beds and in a great spot. The TV was huge! You could quite comfortably have an extended stay and not feel cramped. There was a couch, kitchenette with bar fridge, sink and microwave plus a small dining table. We slept soundly and will definitely return. Staff were lovely. Thank you!

"Overnight stay"

5
07/04/2017

Stayed overnight, shared suite with another couple. Great bedrooms/very modern bathroom and plenty of space. Plenty of room in dining/lounge area. Staff extremely helpful and breakfast delicious. Would definitely stay agai. If passing through. Also dined next door - Italian - very good .

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Lesley s, Thank you for your wonderful TripAdvisor review, it was a pleasure having you stay with us. Our apartments are very spacious, and offer a great dining and living area, large bedrooms and balcony. Some of our apartments have two bathrooms, we encourage guests to phone the hotel direct and request one, especially when travelling with friends and family. Our rooms are extremely comfortable and suitable to all guests, both leisure and corporate. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and even a fully stocked mini bar. We look forward to you next return to Albury, you're welcome back anytime. Kind regards, Genna Inzitari

"Best ever Motel"

5
06/04/2017

An impromptu stop in Albury had us looking for a hotel. Asking a local referred us to this hotel. Greeted with outstandingly friendly service from the staff, and I knew we were off to a good start. Rooms are perfectly clean and well appointed and presented. The highlight is the beds! BEST BEDS EVER! So comfortable. Pillows perfect. Missed the beds at the next accommodation. Restaurant is fine too. Don't miss a peaceful walk along the majestic Murray either. Hume and Hovell tree is on the banks.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Robert M, Thank you for your recent stay at the Hovell Tree Inn and for an outstandingly sound review! It is great to have a local refer our hotel, what a compliment. We're thrilled you were greeted by a welcoming and friendly team, we feel is always a great start to any stay. We understand that guests travelling want to experience that home away from home feeling and the Hovell Tree Inn offers that. We take great pride in delivering our guests the highest quality accommodation. Our 'Penthouse Series' King Koil bedding is exclusive to hotels, so it is wonderful to having guests claim they're the 'Best Beds Ever,' wow, thank you! The next time you're staying with us, be sure to check out our AH Beard partnership - it enables our guests to purchase the exact same bed direct. We look forward to the next time you're staying with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Short trip"

4
05/04/2017

We booked in on the phone while traveling and all good, room was clean and had been re-furbished, shower water ran out onto floor (bad design). King bed was very comfortable and I would stay again. Restaurant was very good food & service great.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Bultaco1, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for dining in the Hovell Bar and Grill and for commenting on the great food and service. The restaurants offers local produce and an extensive beverage menu offering a wine from surrounding regions. Thank you for your feedback our King Room bathroom. We will have our maintenance team check the water restrictors on the shower to ensure the walk in showers aren't hazardous for future guests. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"Best Albury Accomadation"

5
03/04/2017

I stay here regularly and absolutely love it. The staff are so professional and such a great bunch of people. They always go out of there way to help. The rooms are always excellent. The beds are the most comfortable hotels beds I've ever stayed in. The pillows are super comfy too. I always order room service and Ive gotta say, the food is always so delicious EVERY time. Doesn't matter what I order it is always beautiful. The breaky is great too. With the location being opposite the beautiful Murray, it's a great place to stay. Highly recommend this great hotel and it's always my hotel of choice when in Albury. The prices are great value.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Sally Y, Thank you for taking the time to review our TripAdvisor page, we're thrilled to have you stay with us time and time again. Firstly, thank you for the wonderful compliments, I'm thrilled to be able to pass your kind words onto our staff, they appreciate feedback from our returning guests. Our team do a wonderful job and we are constantly commending them on their efforts. We take great pride in delivering our guests the highest quality accommodation. We are famous for comfortable bedding and the King Koil 'Penhouse Series' pillow top mattresses are certainly a treat. The next time you're staying with us, be sure to check out our AH Beard partnership - it enables our guests to purchase the exact same bed direct. The Hovell Bar and Grill is certainly very popular among our hotel guests. We are very happy to be able to provide in-room dining to our guests, and room service is a rarity in Albury. We are known for offering excellent service and delicious and innovative meals and beverages. We look forward to the next time you're staying with us. You're welcome back anytime. Best wishes, Genna Inzitari

"Amazing"

5
21/11/2016

From our arrival to the check out I could not fault the Motel The pool was clean and welcoming as it was hot We stayed for dinner there as the breakfast was delicious and couldn't fault so thought better to eat in as the quality of the meals and service would be hard to beat anywhere else

"Great bedroom suite"

5
14/11/2016

I checked in here today and have a huge bedroom suite, twice the size of most motels I visit. The room is well set up, and even has a microwave. All is clean and fresh. I stayed here about three years ago and found it to be a good halfway place on the road from Sydney to Melbourne. On a side note, the Flying Fruit Fly Circus is across the road. ??

"Very comfortable "

5
14/11/2016

Experienced a very pleasant stay at this lovely hotel whilst on business in Albury. The hotel is clean and tidy and the beds offer a restful nights sleep. The staff are friendly and very obliging. The cooked breakfast is superb.

"Quality accommodation & meals!"

5
14/11/2016

We stayed here for three days. The room was very clean and comfortable. The mini bar was stocked with a good selection of treats and drinks. Bed was fine, we opted for the king size mattress which gave us plenty of room. The shower was good, pressure was just right. The coffee machine was worth the extra spend to have it included in our room. The restaurant was another good surprise. The servings were big and the quality and presentation were right up there with a quality city venue. We wouldn't stay anywhere else when returning to Albury!

"Hovell Tree Inn Albury NSW"

5
14/11/2016

Very Nice place, close to the shops and parks. Great service, good food, well priced, great rooms. Staff where very nice and very helpful. I had buisness there in there conference room and they also provided great service and food to the staff that particpated.A+

"Monica & Stephanie made my trip memories even better"

5
13/11/2016

I went to Albury for a my son's tennis tournament and the first reason I chose best western plus was because it was across the road from the courts and the second is that it was above 4 stars. Monica checked us in with a huge smile, upbeat energy and mad us feel very welcome. She looked after us in the foyer because our room was not ready yet (we arrived early). Stephanie on the other hand, as I needed to sign a document received by email and send it back by email again, has made this non easy task. She was so happy to help me and had the job done in NO time. I must admit and I hope that Chris (the manager; nice person) is fully aware of how lucky he is to have these 2 staff members working for the Best Western. These girls made my 8 days stay more memorable and I owe them this small review. The most surprising thing is that they were not very kind, warm, gentle and professional with me but everyone customers. Amazing! I will go back to this hotel again because a customer service of this level is not very common I wish they get recognised and rewarded for their efforts (at least with few nice words)

"Pleasant stay at Hovell Tree Inn"

5
12/11/2016

Hovell Tree Inn is a great place to stay. The area is very nice, the room was spacious & well kept. There was even a toaster in the room! The restaurant was very pleasant and the meals were delicious! The staff were very helpful and eager to pleases.

"Amazing, beautiful and so comfortable!"

5
11/11/2016

Everything at the shovel Tree Inn is everything you could want out of a top luxury hotel; comfy beds, spacious rooms, pool, bar, restaurant, gym, secure parking and so much more! The staff are AMAZING, just beautiful and I couldn't speak highly enough of them! The food both in-bar and at the restaurant is delicious; dinner and brekky! I love staying here! I wouldn't stay anywhere else is Albury!!!

"Friendly Stay"

4
11/11/2016

Very pleasant motel, comfortable beds. Rooms recently renovated. Excellent dining experience with very good restaurant staff. We stayed one night each way to and from Melbourne and had two really good meals, both Sunday nights.

"Stop over"

5
07/11/2016

Excellent Motel. From the time I made the booking to the time I left all the staff were so accommodating. The room was beautiful, spotless and the shower was in perfect working order not you usual horrid trickle. The bed was very comfortable. The whole Motel was spotless even the car parking area.

"Lovely place to stay"

4
06/11/2016

This is more like a hotel and the rooms were well appointed and a good size, Nice big bathroom, extremely comfortable bed and a comfortable couch, My only gripe was the air conditioner was not responding to the controller so it was difficult to get the temperature right. There is a nice pool, spa and gym. Breakfast was lovely with a small continental selection and very nicely cooked hot food,

"One of the best"

4
05/11/2016

The rooms are pristine - but one does need to stay in one of the better rooms (with balcony) to obtain maximum quality. Location is convenient (and aesthetically pleasant), road noise is minimal and beds are comfortable. The restaurant offers high quality meals with pricing in the medium to high range and service is excellent, though occasionally spoiled by guests prone to having loud telephone conversations at their table. Staff throughout are helpful and courteous - the only blemish was a promise of a particular room which was not fulfilled on the day. Charging $3ea for bottled water in the room seemed over the top. Overall this is a high quality hotel which charges accordingly.

"Very impressed"

5
04/11/2016

From the moment we arrived the staff at reception,the room, the happy hour , the restaurant the food, everybody made you very welcome and I cannot compliment a more deserving motel. Congratulations to all.

"Great place and great staff!"

5
04/11/2016

For my work I stay at a lot of country hotels and this one is by far the best! I stay here for work every 4 weeks, great food, great rooms and the staff are so friendly, I look forward to staying again soon.

"Great stay for families"

5
31/10/2016

Stayed here overnight on an interstate trip, with hubby and our 3 sons aged 10, 2 and 1. Large room with plenty of space for kids to play and room service was more then affordable. The lady at the counter was amazing!! It was raining and she moved her own car so as we could park undercover with the kids. Fantastic customer service!

"Great overnight stop!"

5
31/10/2016

We thoroughly enjoyed the two nights staying here on our way to and back from Melbourne. Very friendly and efficient staff. Clean, attractive large rooms with everything you could want. The room with a balcony overlooking trees was lovely. The beds were extremely comfortable and very quiet. No noise at all, so a good sleep was enjoyed. The restaurant is very good.

"Excellent country accomodation"

5
29/10/2016

We had a large well appointed room with one king and one queen bed. The bathroom was also well appointed and clean. We dined in house and found the waitresses warm and helpful. The food was fresh and well served, I have no problems in recommending this establishment. There was a lift from the carpark to our floor.

"Unexpected delight"

5
28/10/2016

Procuring the last room, I was delighted in the ambience, cleanliness and comfort that awaited me. Dinner booked, I proceeded to enjoy The best steak I've had in a very long while. Great service, all my requirements were met with courtesy and friendly smiles. Compliments to the chef and all the wonderfully friendly staff. Good staff reflects a caring boss. Well done Ben. Thoroughly recommend. Harmony xx

"The Best motel"

5
25/10/2016

This is just the best motel. We stayed twice in the last two weeks - on our way to and from Melbourne. Would not stay anywhere ekse in Albury. Great rooms, comfortable beds and good pillows. Excellent restaurant for both dinner and breakfast and fantastic staff.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear 848lynne, Thank you for taking the time to review our TripAdvisor page, we're thrilled to have you stay with us yet again. Firstly, thank you for the wonderful compliments, I'm thrilled to be able to pass your kind words onto our staff, they appreciate feedback from our returning guests. The Hovell Tree Inn boasts great accommodation rates for our return guests, popular on site restaurant and bar, and importantly, extremely comfortable and stylish accommodation. Hopefully the next time you'll join us for Happy Hour in the Cocktail Bar from 4pm-6pm - great place to end a long day of travel. We look forward to the next time you're staying with us. You're welcome back anytime. Best wishes, Genna Inzitari

"Great stop over!"

4
25/10/2016

We were on our way to Melbourne and stopped in to Albury and decided to stay at a "brand" hotel, good choice! Friendly, clean and a great location. Would recommit if you are in or passing through Albury.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear lbullock17, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. We're glad to hear you chose to stay with us on your recent stop over. We pride ourselves on delivering an overall hotel experience - we have a welcoming team from reception, food and beverage to housekeeping, well appointed and conformable accommodation, not to mention designer bedding and great amenities. We are positioned in an ideal location for onward travel with major freeways just a few minutes drive. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"Fabulous for a family"

5
24/10/2016

Great place to stay, eat at and use as an overnight stop. The kids menu was creative and the choice of breakfast foods, especially the pancakes, were amazing. The kids loved being able to borrow interesting DVDs.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear danniw581, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our page and inform other families of the great service we provide. The Hovell Tree Inn is situated in the ideal location - surrounded by parkland and the Murray River, close to the NSW/VIC border and just a couple of blocks away from the CBD of Albury. We are the perfect for families stopping over after a long day of travel - with everything you need right here. Thank you for commenting on the menu design and its creativity. The team at the Hovell Bar and Grill do an excellent job and we're glad to hear you had an enjoyable meal for breakfast. The blueberry pancakes with coconut ice-cream are divine. We look forward to your next stay with us, perhaps consider spending two nights and take in all this great town has to offer. Kind regards Genna Inzitari

"Excellant"

4
24/10/2016

We stayed on a business trip for 3 days, the staff are terrific, the restaurant is very good. Rooms are very clean and you can detect a process is in place to continually maintain a high standard. A credit to management.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Dick T, Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent feedback on your recent business stay. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed and very comfortable accommodation with famous King Koil bedding, fantastic on-site restaurant - the Hovell Bar and Grill, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We look forward to the next time you're staying with us. Please contact our guests' services team in regards to setting up a corporate plan for yourself and your company - you're guaranteed a great rate every visit. All the best, Genna Inzitari

"Great stop over - old fashioned service"

4
21/10/2016

Stayed two nights ( weather too bad for driving) . Great hotel, good clean rooms, restaurant excellent and especially breakfast. Highly recommended! Worth a stay on the way through. Only 5 mins from town

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear DWLSydney, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and comfortable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. We hope you enjoyed having your car safe from the rainy elements, we have been receiving a lot of rain as you would know. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"One of the better hotels in Albury"

4
18/10/2016

Over the past few years we have stayed at a number of hotels in Albury. Generally they were OK but we always wanted a bit extra. We found that at Hovell Tree Inn. We booked an Executive King room which had recently been renovated. The room was clean and had a fresh feel about it. We went to the bar for Happy Hour and enjoyed a few cocktails. The waiter was also the Food and Beverage Manager who was very friendly and attentive. We, ended up having room service which was OK, but not great. We had a package that included a hot breakfast which was very good. Overall we were very pleased with Hovell and in fact we stayed there again on our way back to Torquay. We would stay there again and would recommend it to other travellers. We think it has that little bit extra that most travellers are looking for.

"One Night Stay :)"

4
17/10/2016

Great comfortable one night stay. Our room was on the first floor & was spacious with a couch and table seating. Bed was comfortable & the bathroom modern with a good shower. We had dinner and breakfast in the attached restaurant - meals and service were great. They have a guest laundry on site & we waited by the pool while the machine did its thing ;) Would recommend to family and friends.

"Great location and facilties, helpful staff"

4
13/10/2016

The facilities in the room were modern and up to date with a view as well. The location was easy to find and within walking distance of the main Albury town centre. The staff were helpful and provided assistance when requested.

"Generous room, amazing restaurant staff!"

5
12/10/2016

Our family apartment was very generous in size - one king, one queen and a rollaway. Tea facilities. Lovely bathroom. We arrived to breakfast at almost 9.30am the next morning (slow start after daylight savings kicked in!) only to be advised that it was closing time...however, the staff were amazing, seated us, invited us to take what we wanted from the buffet and rushed speedy orders into the kitchen for our hot main made to order. Breakfasts were gourmet and delicious. Excellent value when booked in advance with accommodation, and astonishingly polite and engaging staff! Also great undercover parking kept us dry with all the wet!

"The place to stay when in Albury"

4
08/10/2016

Great hotel in a good location. Facilities are fantastic and staff always attentive and polite. Would recommend this hotel to anyone travelling through. Gym and Spa is a great way to unwind at the end of a long day or trip.

"Great place"

5
08/10/2016

Stayed here for a family get together. Very comfortable rooms and new modern bathrooms. Staff are very friendly - special mention goes to Mitch from the restaurant. His service was fantastic and made everyone feel looked after, and his sense of humour topped the night. Will definitely stay here again next time we are in Albury.

"In Transit Melbourne to Canberra"

4
05/10/2016

Friendly reception, comfortable and clean room. A great restaurant which was a very welcome surprise on a very wet and cool evening. Would definitely recommend if planning to stop over in Albury either in transit or to visit.

"Quiet spot in the heart of town"

4
05/10/2016

My trip was for business so I was looking for accommodation that would be central to everything; the Hovell Tree Inn was perfect. The restaurant is very pleasant and the staff were excellent, even though we were late arriving due to aircraft delays.

"Stopover"

5
05/10/2016

Everything was great the service in the Bar and Restaurant was excellent.The staff were great especially the man in charge of the Bar and Restaurant a great asset to the Motel.The room was great parking excellent.

"Excellent"

5
03/10/2016

We opted to stay overnight from Sydney travelling to Melbourne.Fantastic, spotless motel, extremely lovely service! Great value for money and amazing beds by King Koil! This motel far surpassed our expectations. Will stay again!

"Exactly as pictured"

5
03/10/2016

WOW, a hotel that is exactly as pictured on it's website. The staff were friendly and helpful. The room was clean and well presented. Dinner in the restaurant was excellent and good value for money, the staff there were also fantastic.

"A perfect end for our trip"

5
01/10/2016

Staying at the Hovell Tree Inn was the perfect end to our road trip. I was travelling with the 3 kids and being a single dad I was budget conscious and booked a single room with two beds based on the great online reviews. Upon arrival we were welcomed and told our room was upgraded. And wow what a room, two separate bedrooms, bathrooms, lounge, kitchen, etc. The rooms were perfect, clean, beds amazing, linen luxurious, 3 TV's, bathrooms classy, etc. We really could not have asked for more except to have wanted to stay for longer! Thank you to the wonderful team at the Hovell Tree Inn and without question would stay again.

"Very comfy bed and pillows. Clean room, welcoming staff, only an overnight stay but would stay again"

4
30/09/2016

Very comfy stay. Great bed, very clean and newly renovated bathroom. Staff were welcoming and very helpful with our request for a business invoice. Nothing was too much of a problem for them. Would certainly stay there again. Handy having a restaurant on site. Dinner delicious and also was breakfast

"Fabulous stay"

5
29/09/2016

Our stay far exceeded our expectations. It looked lovely when booking a weekend get together for our family to celebrate a special birthday but was so much more. The rooms were quality from top to bottom, clean, modern, quiet and the bed was super comfy. Fabulous facilities and an amazing restaurant where we thoroughly enjoyed our meal. Thank you.

"Stay at Best Western Hovell Tree Inn"

5
29/09/2016

Excellent Room. Very clean and well presented and stocked. We try to book this room every time we stay! Will do so again. It is quiet and the beds are first class. Plenty of spare bed linen and all the facilities of a first class room.

"Exceeded expectations"

4
28/09/2016

An enjoyable overnight stay. Friendly, helpful and fast front desk team. Comfy room, modern bathroom, plenty of kitchen utensils, comfy bed and quality cotton linen. Well prepared inroom dining, delivered quickly and served as hot as it would be in the restaurant. Under-cover carpark. Will stay again if needing accomodation in Albury.

"Comfortable quiet stay"

4
28/09/2016

Very comfortable bed, accommodation was in a good location, close to everything, very quiet, no traffic noise, would stay there again. Service at the front desk was polite and professional, room was ready when we got there. The only problem was car parking which was full, we had to park in the street

"Short Stay"

4
28/09/2016

Stopped here for a break on a long journey. Easy location to find and a very pleasant stay. Large room with good facilities. Enjoyed a very nice dinner in the restaurant. All staff were very friendly.

"Hovell Tree Inn Albury"

4
28/09/2016

Just recently stayed here for 2 nights.The rooms are comfortable and clean .When ever I am in Albury and need to stay I always stay here .Am a returning customer for many years now.So yes I would recommend to anyone needing to stay .The staff at reception are friendly and very helpful .

"Set's a standard that many big city hotels would envy!"

5
27/09/2016

Could not fault anything with the hotel. From the helpful and cheerful staff, great amenities, clean & newly renovated room and terrific restaurant all in in handy location to the Albury/Wodonga area made this one of the most pleasurable business trips I've had.

"Fantastic stay"

5
24/09/2016

We had a one night stay for a sports tournament. Great service, Great family sized room, Comfortable beds, Great breakfast! Check in offered to accomodate a party of 40 for dinner with minimum notice, above and beyond service! Close to town Comfort plus. Highly recommend

"Best Stop Over Ever"

5
17/09/2016

This place is a rare, but 5 star find. Friendly and efficient Staff, Master Chef quality restaurant food. Very comfortable and modern electronically secure room. I recommend room 46 in the East Building for quiet. Book through the app for Buffet breakfast included, (bonus includes hot breakfast and continental) Within walking distance to the greatest kids playground in NSW and a real fruit fly circus college. Close to a tasty coffee/baker/brewer house, international grocer and petrol station.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Murray D, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for referencing our hotel 'five star find,' such lovely feedback. Here at the Hovell Tree Inn, we pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and comfortable accommodation, great hotel amenities and facilities as well as positioned in an ideal and convenient location. We are close to everything - the Murray River is right across the road and offers stunning scenery, park benches, restaurants and playground. We even have river boats up and running again - exciting! We look forward to the next time you're in Albury visiting us. Thank you once again. Kind regards, Genna Inzitari

"Nice rooms"

5
16/09/2016

The room was really nice, the manager gave us a complimentary bottle of champagne as it was our 10th wedding anniversary. The staff were very professional and extremely helpful. Loved the little balcony outside.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Donna H, Firstly, Happy Anniversary! We're thrilled to hear you and your husband had a memorable stay and we appreciate you taking the time to review our TripAdvisor page. We want to ensure all of our guests receive the royal treatment, especially those celebrating a special occasion - we hope you enjoyed your bottle of sparkling. We're delighted you enjoyed your balcony, the view surrounding the hotel is beautiful and waking up to fresh country air is the best way to start the day. We look forward to your next return, hopefully for your next year's anniversary. Please make our staff aware prior to check in and we will make sure you're well looked after. Best wishes, Genna Inzitari

"A most enjoyable stay"

5
05/09/2016

We appreciate great service, and this Motel had it in all areas from reception, to the bar area and for our breakfast in the morning. The room was extremely well presented, spacious and very comfortable. We had a most enjoyable stay at this venue.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear John D, Thank you for your recent stay with us at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page and leave us with excellent feedback. Thank you for recommending our hotel to future corporate guests venturing to Albury. Thank you for commenting on our excellent customer service. We definitely pride ourselves in offering a high level of customer service and professionalism. We are constantly applauding our team on their ongoing brilliant efforts - I will certainly be forwarding on your comments. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Overcharged for accommodation, beware!"

1
03/09/2016

Been charged almost double the accommodation rate on the credit card. First email requesting them to look into this matter did not get any responses back. Second email going to manager still awaiting response from a couple of days ago. This is terrible customer service experience.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Martin P, Thank you for your recent stay at the Hovell Tree Inn and for providing us with essential feedback. We're very sorry for not responding promptly to your query regarding a credit card payment, this is very out of character and we can assure you and future hotel guests that this will not happen again. I have also taken the matter further with our guest service team. Following your review, our hotel investigated the issue and found you emailed our Company Director, who at the time was on paternity leave, as stated in the ‘out of office' email, hence the delayed management response. Nevertheless, your dispute is being resolved by management. Once again, we're sorry for the inconvenience this has caused you. Regards, Genna Inzitari

"Best place in Albury"

5
02/09/2016

Have been staying in Albury for many years as an overnight stay between Sydney and Melbourne work trips. This is the best place in Albury we have found. Clean modern recent rooms. Extremely comfortable beds. Very friendly and helpful staff. Quiet location. On site restaurant has really good food with a comprehensive menu for dinner. Breakfast is great and sets you up for a full day. Dinner can get busy with the locals so best to book ahead of time.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Mark S, Thank you for your wonderful review and for recommending us to future Albury travellers. We welcome compliments such as yours. We're absolutely thrilled you had an enjoyable experience at the Hovell Tree Inn. We pride ourselves on offering stylish and modern décor and cleanliness like no other. Most notably, we are known for offering a cloud-like bedding. Our King Koil Penthouse Series bedding is certainly a treat – we work very closely with AH Beard and we're able to sell the beds direct to our customers. Be sure to check out the partnership with our reception team. We're thrilled you enjoyed our Hovell Bar and Grill. It's certainly a great place to end a long day of travel and sightseeing. We hope you enjoyed our new dinner menu, with many choices sure to suit all taste buds. We look forward to your next stop over with us, you're welcome back anytime. All the best, Genna Inzitari

"Beyond expectation"

5
02/09/2016

Fantastically well priced, for high quality accommodation. Rooms are well sized as is the bathroom. Staff are really friendly and helpful. The restaurant is excellent also deserving 5 stars. A great place to stop if travelling between Sydney & Melbourne.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear JACKI S, Thank you for your brilliant review and for choosing to stay at the Hovell Tree Inn upon your recent visit to Albury. We are a popular destination for guests travelling between Sydney and Melbourne, with all you need right here! Thank you for your excellent rating of the Hovell Bar and Grill our team will be very pleased with your feedback. We offer an extensive dinner menu boasting that of a modern American/Australian cuisine, as well a wonderful beverage menu showcasing some of the regions best wine. We hope you found the time to join us for Happy Hour from 4pm-6pm (open daily) offering $5 beer and wine. We look forward to the next time you're in Albury visiting us. You're welcome back anytime. Kind regards, Genna Inzitari

"Fantastic base for business trip"

5
01/09/2016

This property as it is clean and comfortable supported by friendly staff and a great menu. The location is very close to running tracks and short walk from town. I would recommend Hovell Tree Inn for anyone staying in this area.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Jason A Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent feedback upon your recent business trip. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed and stylish accommodation, complimentary high speed Wi-Fi, business centre and meeting rooms, popular on-site restaurant with room service and great facilities including a newly renovated gymnasium, sauna and spa. We are located in a perfect location, close to walking and running tracks, the CBD just three blocks away and close to major highways for onward travel. We look forward to the next time you're staying with us. If you're travelling to Albury often, please contact our guests' services team in regards to setting up a corporate plan for yourself and your company - you're guaranteed a great rate every visit. All the best, Genna Inzitari

"Best in Shepparton"

4
01/09/2016

I've stayed here a number of times for business and have never been disappointed. Easy to find, close to the town center, clean rooms and friendly service. I had dinner at their restaurant which was delicious, highly recommend it. Breakfast was also great and the service was prompt. Thanks for the enjoyable stay.

"Pleasant surprise"

5
01/09/2016

Excellent. Country feel, big smiles, nothing too much trouble and a very nice clean, well organised Hotel. Big comfy room. Wouldn't hesitate to stay there again. Food in the restaurant was also very good.

"From T & J Becroft"

5
28/08/2016

Great rooms and very spacious, well set out also. Bathrooms were very modern and spacious. The beds were extremely comfortable, not too hard and no sagging so the quality of the mattresses, obviously were a very good grade. Having the incidentals in the fridge and cupboard were very thoughtful. The meals were exisite, in fact we travelled 2 hrs for the meal that night. Service was excellent, especially in the restaurant. Breakfast was a feast. Congrats to all. Will return.

"Absolutely the place to stay in Albury"

5
26/08/2016

I stay here when working down this way and find it a fabulous place to stay. The rooms are quite big and well appointed, great bathroom with excellent shower. The latest indulgence is the Nespresso coffee maker, love it. The location is very nice opposite a huge park, great for morning walks and being on the south side of town away from the traffic it is nice and quiet. The food is amazing and the staff are very helpful and friendly, I have to make a special mention here to young Sally at reception, here infectious smile and warm welcome is fantastic. There is a lot to like about this place, I almost forgot they have undercover parking.

"Fantastic hotel! "

5
26/08/2016

This was my last stay on a week long business trip. My room was very spacious with a kitchenette, dining table, lounge chair and an extremely comfortable bed. I had a best sleep all week. There was also a little balcony which sort of overlooks the river. The best thing about this hotel were the staff, from the cleaners to reception to the wait staff in the restaurant. I was always greeted warmly and cheerfully, with a home away from home feeling. Highly recommended!

"Spa Room"

5
26/08/2016

Friendly staff, an excellent breakfast and undercover parking mostly if in before midnight. The room is tastefully furnished, clean, modern with a double shower and free standing spa bath in the main room. Great also if you want to watch TV from the spa. A safe, microwave and pod coffee machine is also in the room.

"Hovell Tree Inn"

4
25/08/2016

I stay here monthly on business trips. The accommodation is comfortable and the restaurant and bar is amazing. It is the only place I will stay whilst in the Albury / Wodonga region. Thoroughly enjoyed the experiences.

"Motel recommendation"

5
25/08/2016

Clean and helpful with good parking nice and quiet and secure with a good bar. Dining room was interesting large rooms big beds would recommend to anyone nice and close to Main Street and doctors rooms

"Very Helpful"

5
24/08/2016

Having had to rush to Victoria I choose to stay here the staff where very friendly and helpful even when I needed to make another booking for a family member. It was a very stressful few days but the stay with you was excellent Friendly helpful staff, spacious very clean rooms also nice and quite I will stay here again.

"A great place to stay in Albury"

4
24/08/2016

We had stayed here previously ... prior to it being part of the Best Western group. Previously it was "very tired" and needed updating and some TLC. Well it has significantly improved. We had an apartment which had a full size fridge,microwave and a range of cooking utensils as well as a dish washer. There was plenty of space and the bed was very comfortable. We had a small balcony overlooking the park. There was adequate parking for the car. There is a great walking path along the river very near by. The CBD is just a short walk of 2 blocks. The restaurant at Hovell Tree has an extensive menu that would suit most tastes. The breakfast was of a high standard and adequate. The staff in the restaurant and at reception were friendly and helpful. I would not hesitate to recommend this location in Albury

"Great Overnight Stay."

5
24/08/2016

We stayed at the Best Western Hovell Tree Inn on our way to Victoria. After a long drive on a cold wet day we arrived and were made very welcome. Room was very comfortable and spacious We enjoyed pre dinner drinks at the bar and had a lovely meal in Restaurant. Breakfast was excellent and enjoyed with a lovely view towards river. We really enjoyed our one night stay

"Pleasant stay"

4
24/08/2016

Entirely adequate, bordering absolutely average. Notable was the ancient elevator which was slow, clunky & smelt unpleasant. The bathroom extractor fan was not up to preventing the mirror from steaming up.

"Great quality and friendly staff"

4
15/08/2016

The hotel is strangely called hovel tree because it is anything but ( I know the street is hovel tree) Very helpful and friendly staff. The rooms are clean, spacious and modern. have all the extras you are looking for while travelling. The hotel is a about two blocks from the main street. Makes it convenient to explore and walk around. This also makes it close to three experiences in Albury that are worth considering: the botanical gardens are a great space to take a break, a steep walk up the hill gets you to the famous Anzac memorial, with great views over the town. Walking down the main street their is MaMa the Albury modern art museum with an eclectic range of art Not to mention a wide variety of restaurants and pubs to explore. It's a great place to visit.

"Nice place!"

4
15/08/2016

It's a nice hotel no doubt about it staff, facilities, all good. The rooms are nice and spacious and the bed comfortable. The launderette came in handy as we stayed here 4 over a week. I only came across a small launderette in Albury township proper whilst we were driving so the launderette available to guests in this hotel was a bonus. As a person with mobility issues i found i could get around quite comfortably with my wheelchair there is a lift, a ramp to the main foyer, the only issue regarding this was the restaurant downstairs, there are steps to get to the eating area. I can step so i managed the 2 steps but not sure how patrons who cant step can access this area. There are a couple of other issues i will like to bring up. 1 is the pool and spa. It looks inviting especially @ night all lit up but our visit was in winter and they weren't heated so instead we made use of the indoor spa in the gym area which was heated and my hubby and i enjoyed this. The other issue is the paper thin walls in the rooms . We actually received a phone call from management asking us to plz turn down the volume of the tv as apparently it can be heard from the hallway. This was a 1st 4 us and of course we complied but it made me wonder if it's not the thin walls then it must be our hearing getting bad in our progressive years!! Lastly the parking can be tricky particularly if the hotel is full. There is no designated parking so its 1st come 1st serve basis on the 2nd night we were there the disabled parking spots were taken and luckily found a parking space further up. A staff member was kind enough to provide us with a witches hat to place in the disabled parking spot. So thereafter we did in fact have a designated parking spot after all but we saw vans, buses and utes parked @ the front of the hotel overnight. Maybe if the parking is full u can park there? not sure. Again i emphasise despite these small issues we did very much enjoy staying here and would consider staying here again if we ever in Albury again.

"Just perfect :)"

5
12/08/2016

We loved our three night stay here. Spotless room and bathroom, modern, warm, spacious. Fantastic staff , great cleaners. Loved the big undercover parking spaces. We will definitely recommend that others stay here. Oh, and the food and service was really, really good. Thank you * noise from the basin tap in the next room was loud

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Julia6686, Thank you for your wonderful TripAdvisor review, it was a pleasure having you in our company over your stay. It is great to hear you enjoyed your three night stay with us. Our rooms are extremely accommodating, perfect for guests staying multiple nights. Our rooms feature plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and even a fully stocked mini bar. Most rooms are equipped with balconies and even coffee machines. Thank you for choosing to dine in our Hovell Bar and Grill Restaurant - it is a popular destination for our in-house guests and also the local Albury residents. A combination of local produce, a vast selection of wine from local regions, friendly and professional staff, and importantly, tasty food. We look forward to you next return to Albury, you're welcome back anytime. Kind regards, Genna Inzitari

"Wonderful Surprise"

5
09/08/2016

Spacious, clean and very welcoming. This hotel was a total surprise. The rooms were very comfortable and the evening menu was very modern and enjoyable. Breakfast was reasonable and well set up. The underground parking was an added bonus.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Paymyway, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review and positive feedback. We're thrilled to hear you were pleasantly surprised by the Hovell Tree Inn. Our hotel strives nothing more than to deliver the whole hotel package. Excellent and professional service, well appointed and clean hotel rooms, great amenities and facilities such as gym and indoor sauna and spa, fantastic meals in the Hovell Bar and Grill. Undercover parking is also an added bonus. We look forward to the next time you're visiting our hotel, perhaps the next time stay for two nights and take in all that Albury has to offer. Kind regards, Genna Inzitari

"HIGHLY RECOMMENDED"

5
09/08/2016

I have stayed at this hotel on three separate occasions in the last 6 months. On each occasion the staff, room and cleanliness have been exceptional. It is extremely well located in a quiet street but still very close to CBD.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Paul W, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. Thank you for choosing to stay at our hotel each time you visit Albury. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and conformable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. We look forward to the next time you're visiting our hotel, hopefully we will see you again throughout the year. Kind regards, Genna Inzitari

"Nice rooms, good resturant and friendly staff"

4
04/08/2016

The rooms are very spacious and up market. The hotel is close to the Murray River and reasonably close to other attractions and town. While there I presented a course which was well managed from the hotel side - well done Emma.

"K Trantino"

5
03/08/2016

I travel on business 4 days a week and enjoy coming here every couple of months. The staff are very polite and will help with anything you need. The meals in the Resturant are of the highest quality. I always enjoy eating here and bring clients due to the wonderful fresh produce and the detail the chefs put into each meal. Rooms are very comfortable and wonderfully clean. Looking forward to my next visit!!!

"Great Disabled facilities"

5
31/07/2016

One of the best disabled facilities room hotel I've ever stayed in. Would be helpful if parking for disabled was fully undercover but still great they actually provided one. Meals were excellent and room service was great, awesome to have a real coffee machine in room as well.

"Compliments to the chef!"

5
30/07/2016

Every thing about our stay was really lovely. We ordered room service (Parma and lamb shanks) and both meals were absolutely superb (10/10), and quick to arrive. Staff are extremely professional, polite and helpful. Attention to detail was fab - right down to a hair tie in the shower cap packet! 5/5, would come again and recommend to those wanting a clean, modern room and good service/s. King room with spa and shower with two heads = $189, worth every penny.

"Dr8ve through visit "

5
30/07/2016

Very awesome. Staff great. Accessible room top quality. Highly recommend to everyone. Comfortable beds . Great selection of menu . Happy hour beside the fire on a cold winters night os extremley relaxing after a long drive. You don't need to go out with in house restaurant. A fantastic home away from home

"First Class Experience."

5
29/07/2016

From the moment I entered the establishment I felt I had entered a class hotel and our experience would be good. The staff and management were totally accommodating to our needs and the dining room was excellent, both in service and the quality and preparation of our meal. We returned 2 nights later to enjoy it all again. The bed was delightful and extremely comfortable.

"Could not fault this hotel"

5
29/07/2016

We have 2 young children & we could not think of anything that would have made this stay better. The included hot breakfast was amazing! The rooms were extremely clean, modern & comfortable with plenty of space. There was also plenty of parking for over height vehicles.

"Very Cold"

3
29/07/2016

We stayed in the hotel a couple of weeks ago. Although a good sized room the heating was inferior. We called the desk and they advised it would take 15 minutes before we would feel the change. One hour later we called the desk again and asked for someone to check the heating. Adjustments were made but still very little heat. We were very cold all night. It was not a comfortable or pleasant night.

"Excellent customer service and great accomodation"

5
19/07/2016

I visited Hovell Tree at least once a month. I have enjoyed my stay and without fail they continue to deliver with expectations. Staffs at reception and restaurant are courteous, respecting and helpful. They address us by names.The rooms stayed clean and tidy at all times.

"Country Hospitality"

5
19/07/2016

Always helpful, welcoming and clean environment. Greet you with your name and always go out of their way to make sure your stay is as comfortable and relaxing as can be. Would definitely recommend to anyone staying in the area.

"A top place to stay"

5
18/07/2016

This is our second time we have stayed at this hotel, and it certainly won't be our last. Service is friendly, prompt and caring. Room are spacious, with free high speed wifi, and have some of the most comfortable beds we have ever slept in. We ran a conference at this hotel earlier in the year and we could not fault the service - everything from the seminar room to the meals provided for our delegates was top notch. Congratulations to you.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Ian L, Thank you for taking the time to review our TripAdvisor page, we're thrilled to have you stay with us for the second time. Firstly, thank you for the wonderful compliments, I'm thrilled to be able to pass your kind words onto our staff, they appreciate feedback from our returning guests. Our team do a wonderful job and they love hearing feedback from returning guests. Thank you for commenting on the comfortable bedding, we take great pride in delivering our guests with the highest quality bedding. The King Koil AH Beard pillow top mattresses are certainly a treat and we have great feedback. We look forward to the next time you're staying with us. You're welcome back anytime. Best wishes, Genna Inzitari

"Excellent accommodation and restaurant"

5
18/07/2016

We stayed at the Best Western as our flight from Albury was cancelled due to bad weather. It was a very pleasant welcome by the courteous and very professional staff of the hotel. Diner was great, generous serving and finely put together. One thing for sure: there is good chef in the kitchen! The room was great, loved the little balcony, and above all as you would expect, the room is clean, spotless and the bed so comfortable! Great value, it certainly lifted our day!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Fred605, Thank you for wonderful review, we're delighted to hear you enjoyed your time at the Hovell Tree Inn. It is very rewarding to have yet another guest comment on our hotel's brilliant customer service skills. Our team is very courteous, welcoming and friendly. They understand that travel arrangements can change, i.e.: cancelled flight can be upsetting, so we try our best to accommodate to all needs. Thank you for choosing to dine in the Hovell Bar and Grill - it is very popular among our hotel guests, boasting excellent service, delicious and innovative meals+beverages and importantly a comfortable and homely ambience. Our chef team does an excellent job and we are very proud to deliver a brand new winter menu - with plenty of warm + hearty selections. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Return to a quality Inn"

4
18/07/2016

We have stayed at Hovell Tree Inn over the years and because of recommendation we have returned and found it to be far better than previously. The rooms have been refurbished to a high standard, the staff are courteous and competent and the restaurant serves fine food of very high standard.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Tony_O552128, Thank you for taking the time to review our TripAdvisor page, we're thrilled to have you stay with us time and time again. Thank you for loyalty to the Hovell Tree Inn, just for your reference, we are a Best Western Plus property. I'm thrilled to be able to pass your kind words onto our staff, they appreciate feedback from our returning guests. They are indeed very courteous to all guests. Thank you for commenting on the recent refurbishments, they have certainly added to the 'country charm' of the hotel, offering an earthy colour palette reflective of our parkland surroundings. We look forward to the next time you're staying with us. You're welcome back anytime. Best wishes, Genna Inzitari

"Great"

5
18/07/2016

Lovely clean spacious room and bathroom everything from comfortable beds and pillows, we were a family of four and the room was extremely adequate with options of having your dinner or breakfast delivered to your room or you could dine in the resturant on site. quiet location located walking distance to town, RSL Club close by for a cheap buffet and of a reasonable quality.very helpful staff, diffinetly would recommend this place

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear shirlenem171, Thank you for your wonderful TripAdvisor review, it was a pleasure having you and your family in our company for your recent stay. The rooms are extremely comfortable and suitable to all guests, particularly families. They offer plush King Koil bedding, modern and spacious décor, convenient amenities such an an outdoor pool and indoor spa, free WiFi, Foxtel and DVD hire and in-room dining (a rarity in Albury). We are surrounded by beautiful parkland and playgrounds, perfect if you're looking to get the family out and about. We look forward to you next return to Albury. Kind regards, Genna Inzitari

"Dinner"

5
18/07/2016

Amazing two course meal had by my friend and myself, both meals served within the hour, my friend claims it was the BEST pork belly she has ever had, the service in the restaurant was also spot on, can't wait to go back and try the other meals on the menu.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Blaise S, Thank you for your brilliant review and for choosing to dine with us upon your recent visit to Albury. Thrilled to hear you enjoyed our Hovell Bar and Grill. Our Hovell Bar and Grill is one of the many great offerings at our hotel. The pork belly entree is divine, with the fried pork off cuts, poached apple with sweet potato puree make for a perfect dish. Be sure to try the Shanks or the Lamb Cutlets - very popular and just amazing. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"Best Meal in Town"

4
17/07/2016

Not only the best meal in town but the best meal he had ever eaten - that is what my husband said and I must add that my 'blu' fillet steak, sweet potato chips & salad were delicious. But it didn't start or end there! The reception service & dinning staff were kind,friendly & helpful. Will we visit again - most definitely - so why not 5 stars? Well it is not the newest, most luxurious complex, but the rooms are renovated & updated, very comfortable & very clean add that to the charming staff & a chef that cooks steak to perfection- ummm maybe I should make it 5*

"A much needed retreat"

5
14/07/2016

Wanted a rest before Nanna siting for two weeks .On route from Melbourne to Sydney . A great room , hotel , free wifi and lovely breakfast included . Will return . This was my second stop at this very nice hotel

"Most comfortable beds..."

5
14/07/2016

As always the reception service was impeccable. Room very clean, neat and tidy. My room was street facing and I could hear most outside noises, including a woman walking along the footpath! Dinner in the restaurant of the eye fillet was perfectly cooked with delicious vegetables and the red wine butter was mmmmmmmmm.... After such a lovely main meal I was looking forward to the dessert of apple & raspberry crumble with coconut ice cream. Yet I was served a slate tile with what looked like a sprinkling of muesli and a few slices of poached apple and a drizzling of a raspberry sauce accompanied with small scoops of coconut ice cream. There was no mention of it being a "deconstructed" dessert. Disappointed it wasn't the traditional crumble I was expecting. My consolation was, and despite being able to hear most noises from the hallway and outside, I had one of the best sleeps in the very comfortable bed. Room service of the "healthy" breakfast was very tasty and substantial. Will definitely return, albeit will request a room at the rear of the complex.

"Really impressive"

5
13/07/2016

Stayed here for an overnight stay. We booked a king room with breakfast included. Great price when we booked directly online. Very modern rooms and an extremely comfortable bed. Very professional service when both checking in and out. On site restaurant and bar which was also very modern. Breakfast was both hot and continental varietes. A very enjoyable stay and definitely would be my first choice if staying in Albury again.

"A Great Family Weekend Away"

5
11/07/2016

Having experienced many different hotels throughout the world, the Hovell Tree Inn came as a pleasant surprise right on our doorstep. The service was both extremely polite and very friendly. The food in the restaurant was excellent and the room was clean and very comfortable. All these things combined to make a weekend away that we will remember forever. Thank you Hovell Tree!

"Highly Recommended"

5
11/07/2016

Great, venue and would definitely recommend. Excellent for families travelling with huge and very spacious rooms. Good location and not too far off the highway if using a stopover to break up your trip.

"Perfection"

5
11/07/2016

Best country hotel we have ever stayed at. Great location, modern spacious room and bathroom and very friendly staff. The breakfast was amazing with great choices to cater for everyone. We will definitely stay here next time we come to Albury. :)

"Relaxed"

4
11/07/2016

Relaxing hotel with nice facilities . Friendly staff with good service . Rooms where large and comfortable. Only small issue was the housemaids did not see items left behind by previous guest. Bar service very good with experience in making cocktails

"Fantastic place to stay!"

5
11/07/2016

We stayed here on our way to and from Melbourne. Both rooms were beautiful, comfortable, exceptionally clean and well appointed. Dinners were delicious and Happy hour was well received. All of the staff were very pleasant and friendly. We couldn't fault it and thought it was better than some of the "Top" hotels in Sydney.

"Best accommodation in Albury"

5
09/07/2016

Stay last night at the Hovell Tree Inn, bed was the best we have slept in, SPA in room was fantastic, very clean large room, and the friendly staff where great, walking distance to the main Street. Big TV, I mean Big, watched the V8 supercars in absolute comfort.

"Best motel so far in Albury"

5
07/07/2016

I have stayed in many motels as I travel frequently Sydney - Melbourne and this by far the best. Although a little more expensive than other options it has a very good restaurant and bar, the newly refurbished rooms are modern and extremely comfortable. There is free wi fi, cable TV, and each room has a small balcony for al fresco eating/coffee. The cafe has lovely cappuccino which is very important to me AND there is 24hour reception. I'll choose this one on the return trip if I can.

"Excellent"

5
06/07/2016

My husband and I stayed here for three nights. We were very glad that we chose it. The accommodation and location was fantastic. The room was clean, spacious and the bed was probably the best and most comfortable bed we've ever slept in. The staff were very, very friendly and professional. The overall cost was not excessive and the breakfasts were terrific. We will certainly be staying here again next time we visit Albury.

"Generally very good"

4
02/07/2016

The motel is in an old and rather ugly building but is most comfortable. The rooms are particularly well furnished and maintained. The air conditioning went well on a cold night. My bed was comfortable. Lighting in the bathroom is a little dim and the water pressure is not great. Service is of a high standard. The restaurant, where I had dinner and breakfast, was excellent. The food was outstanding as was the service. The motel is conveniently located but in an unattractive part of the the city.

"A home away from home"

5
30/06/2016

I have been travelling to the Best Western Plus Hovell Tree in Albury for the last 12 months every week and it has definitely made my time away from home more enjoyable. The staff are extremely friendly and professional. Rooms are comfortable and have everything you need for business and pleasure. If you've had a long day on the road and are looking for a great meal, you only need to walk down stairs to the restaurant where Mitch and the team will look after you with service that is first class. The Hovell Tree should be the only place you consider to stay when visiting Albury.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear John J, Thank you for your wonderful review, it was a pleasure having you in our company for the past year. We are a small family business and take great pride in ensuring all guests feel most comfortable when away from home. We try very hard to create that 'home away from home' feeling, and we're delighted to hear you found our hotel so accommodating during that time. Thanks for recommending future guests to our excellent Hovell Bar and Grill, located in the main building. We hope you enjoyed your last night taking in some of the new menu items just introduced - the American fusion food is divine. We hope to see you visiting again very soon. Kind regards, Genna Inzitari

"Like part of the family"

5
27/06/2016

I stayed at the the hotel for several months for business in Australia. Very friendly staff and made me feel right at home which is important because I am away from my family for so long. Can't recommend this place enough - business and leisure. Thanks y'all for your hospitality

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear tonywoowoo, Thank you for your excellent review, we've thoroughly enjoyed your company over the several months. We take great pride in making our regular hotel guests feel like part of the family. We are small family business and we understand being away from home can be difficult at times, so our entire team does their best to ensure our guests experience a home away from home feeling. We thank you once again for being an excellent resident here at the Hovell Tree Inn and we hope to see you again in the future. Kind regards, Genna Inzitari

"Another stay"

5
27/06/2016

I have lost count of how many times we have stayed at this motel. Quality of rooms and service is always excellent. If there is one thing that could be improved then I would have a look at the lift. It works but is slow and smells of oil. This is more like a five star when I compare it to our recent stay at a four star in Parramatta. Again the meals in the restaurant were fantastic. Good size meals. You won't walk out hungry.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Stephen R, Thank you for your excellent review, we are thrilled with your remarks. We very much appreciate your loyalty to our hotel. We're delighted the hotel exceeded your expectations once again, it's always great to receive positive feedback from returning guests. The Hovell Tree Inn boasts great accommodation rates, excellent customer service, fantastic amenities, on site restaurant and bar, and importantly, extremely comfortable accommodation. Thank you for your feedback on the maintenance - the lift shouldn't smell of oil. I will have our maintenance manager look into this further. The Hovell Bar and Grill is certainly very popular among our hotel guests. We are known for offering excellent service and delicious and innovative meals and beverages. Be sure to try our delicious new winter dinner menu – it has an exciting American feel to the menu. When making your next booking with us, please book with our hotel direct to get the best deal on a return stay. We look forward to the next time you're visiting the hotel. All the best, Genna Inzitari

"Super friendly staff, clean rooms, nice dinner service"

4
24/06/2016

I stayed here for a Friday night recently. The price was appropriate for the value. I really liked the large bar area and the linked by separate large restaurant area. Our staff were without exception very friendly (including front desk on arrival, wait staff and night manager on departure). The room was big and had modern decor. Sufficient extra wool blankets for a cold night. I liked the underground parking which linked you (via internal corridor) back into the main part of the motel. We also liked the large bathroom/baggage/wardrobe area which afforded good privacy for using bathroom, getting ready in the morning etc. I would stay again.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear cristinahSydney, Thank you for your TripAdvisor review, it was a pleasure having you in our company for your recent Friday stopover. Our hotel rooms are extremely comfortable and suitable to all guests, both leisure and corporate. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and even a fully stocked mini bar. One thing most notable is the sheer size of the room, with plenty of space for luggage. Thank you for choosing to dine in our Hovell Bar and Grill - it is a popular destination for our in-house guests. We hope you were able to enjoy the Happy Hour service from 4pm-6pm. The Cocktail Bar is the perfect place to unwind, relax and enjoy beverages boasted by our local region. We look forward to you next return to Albury, perhaps stay for two nights and take in all this wonderful area has to offer. Kind regards, Genna Inzitari

"A pleasant suprise"

4
18/06/2016

Chose this hotel for its price. Our room was big and very comfortable .The BED is the best we have ever slept on.We had a beautiful spa and sauna in the downstairs gym.The restaurant was great for dinner and breakfast.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear mac29260, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had a comfortable stay with us. We take great pride in delivering our guests the highest quality accommodation. We are famous for comfortable bedding and the King Koil AH Beard pillow top mattresses are certainly a treat. The next time you're staying with us, be sure to check out our Koil Koil AH Beard partnership - it enables our guests to purchase the exact same bed direct. The Hovell Tree Inn prides itself on offering the upmost services to all of our guests and we love when that is appreciated. The Hovell Bar and Grill is one of the many great offerings at our hotel. We have just rolled out a new winter menu with some very tasty selections - our chef was inspired by American winter. We look forward to the next time you're staying with us. Kind regards, Genna Inzitari

"Pleasantly surprised!"

5
16/06/2016

Everything about our stay here was above average, from checkin to happy hour to dinner to checkout. The rooms had recently been renovated and the bathroom was modern. The bed was comfortable with a selection of pillows. And, the price was reasonable. I will stay here again when I'm next in Albury.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear David B, Thank you for your wonderful review and for recommending us to future Albury travellers. Thrilled to hear you thoroughly enjoyed our hotel. Thank you for commenting on the decor, we pride ourselves on offering stylish and modern decor, comfortable bedding, clean and well maintained hotel rooms, plush hotel towels, but most notably, we strive to deliver an overall hotel experience. You're right, the hotel was renovated a few years ago and we've had great feedback. We look forward to your next stop over with us. We look forward to welcoming you back. All the best, Genna Inzitari

"Everything fabulous, can't go wrong!"

5
14/06/2016

The best in hospitality as the staff were amazing, so accommodating and nothing is too much trouble. The rooms were very clean and a decent size as well. We travelled with a group and all had the same experience. Breakfast was also amazing, with beautiful views and a real family feel. Thanks Again to Chris & Sean who made our weekend just fabulous!

"Very comfortable, great staff"

5
14/06/2016

This was our third stay at the Hovell Tree Inn, which also hosted the event we were attending. Our room (2 bed/2 bath apartment) was extremely comfortable, with its own fridge, microwave and even a stove and oven. The beds were comfortable and had adequate covers and pillows. Our rooms - bedrooms, bathrooms and the living/diving area - were generously sized, and the air conditioning (heating in June!) was easy to use and worked well. The cleaning was done to a high standard, with everything sparkling. The cleaning staff were at work early and always offered a smile and a hello. The desk staff and event staff were all terrific and seemed to really put in extra effort to make sure that we (approx 200 people) had a great event. We ate in the hotel restaurant one evening and one morning. The morning buffet breakfast is fairly mundane - a range of cereals, some juices, toast, jam and pastries - but the cooked breakfasts are delicious (and include a crack at the buffet as well). The dinner was not cheap but it was really very good; I wouldn't want to eat there every night, but it was very nice. The location is a shortish walk or drive from the centre of Albury - and from the centre of Wodonga, too! (I always forget that). I would recommend the Hovell Tree for medium sized events as well as for simple stays. It is small enough that you really feel you are getting personal service.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear MelissaInAU, Thank you for choosing to stay with us upon your stay in Albury/Wodonga, more importantly thank you for the excellent TripAdvisor review. We hope you enjoyed yourself at the Bordercon event - we certainly enjoyed accommodating you all. It is music to ours ears having another satisfied customer comment on our hotel's brilliant customer service skills. We take great pride in providing top level service and it is great to be recognised for that. We hope you enjoyed the personalised service we provided at Bordercon - my brother and I were managing the event over the course of the long weekend. Hopefully we can see you again at next year's event. We look forward to your next stay with us. Kind regards, Genna Inzitari

"Incredible Service"

5
14/06/2016

A group of us stayed at the Hovell Tree over the June long weekend for the Winery Walkabout festival down the road in Rutherglen. Our experience at the Hovell Tree absolutely made the weekend perfect! Chris and Sean offered personalised service and incredible hospitality which made us feel so welcome. The rooms are really big and clean including a Nespresso machine and beautiful Kudos bathroom products. We ate dinner and breakfast in the restaurant and the quality of the meals were impressive - amazing omelettes and lovely views across the park. Couldn't fault our stay and we've already booked again for next year.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear SallyPMelb, Thank you for choosing to stay with us upon your recent stay in Albury, more importantly thank you for the excellent review. We hope you enjoyed the Winery Walkabout event - it is certainly a very popular event. Thank you for commenting on the personalised service offered to you and your party. Our team offer a high level of customer service, one that we're constantly applauding them for. I will certainly be passing your feedback onto Chris and Sean, they'll be very happy with your comments. We look forward to the next time you're staying with us, you're welcome back anytime. All the best, Genna Inzitari

"Great everything but two stays ruined by poor soundproofing"

2
11/06/2016

The first time I stayed at the Hovel Tree Inn I was in a room next to an elevator and slept badly from its clanking. Adding insult to injury was that I was there for a convention and the room was in a completely separate outbuilding; if I'd wanted to stay in a separate hotel I could have paid half as much at the place around the corner. The second time I asked for a quiet room and was pleased to find it in the main building only a short walk from the convention facilities. But this time instead of an elevator keeping me awake it was a neighbour snoring, or perhaps a dying rhinoceros. Rooms are clean and very well appointed, the service is fantastic and the restaurant is very good. But all I wanted was a place to sleep, and I cannot help but conclude that the soundproofing is unacceptably poor for a supposedly 4.5-star hotel. The neighbours were clearly audible just talking normally in the room; at night the snoring cut right through the wall, despite earplugs. I booked for three nights and checked out early after two, the only time I have ever done so. I slept better at a hostel in Hong Kong that literally doubled as a commercial laundry. If you sleep like a log or you aren't unlucky enough to lose the neighbour lottery then I imagine it's a good place to stay. I have now had a poor experience twice in a row and that's enough to earn a negative rating.

"AMAZED BY IT'S AMBIENCE"

5
10/06/2016

We stayed 3 nights for my daughter's soccer tournament. We were so impressed by the high level of service during our stay. Rooms were clean,modern and quite large, our bed was extremely comfortable. The Bar & Grill in the hotel was really lovely. Service was of very high standard here as well, Emma who served us on several occasions was not only pleasant ,but also went out of her way to guide us with directions and advice on many questions we had. There was an extensive menu as well as specials, and everything we ordered was delicious. Our experience at this establishment was made even more positive even after we had checked out, the Director allowed us to return after our final game at 2.30, to let my daughter shower and get out of wet clothes, prior to our flight home. Would definitely stay here again, thanks to all the friendly and accomodating staff.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Olivia G, Thank you for recent stay at the Hovell Tree Inn and importantly for taking the time to review our TripAdvisor page. We host many sporting events here at the hotel - we strive to deliver a top service to make each guest feel right at home. We have an indoor spa and sauna, outdoor pool, we're surrounded by parkland and activities, not to mention a short walk to sporting fields and the town centre. Thank you for commenting on the efficiency and service in our restaurant. The team in the Hovell Bar and Grill do an excellent job and we're glad to hear you had an enjoyable meal and exceptional customer service. I will pas your kind words onto Emma, glad she made you and your family feel so welcome each time you dined. We look forward to your next return, hopefully for the next tournament. Best wishes, Genna Inzitari

"Agserv Stay"

5
09/06/2016

Great facilities, staff . Friendly and helpful at all times. Great conference facilties all the way down to available car parking. We had 44 clients attend and all found it easty to park around the hotel. Food and wine was sensational I would recommend it as a base to locate yourself at whilst seeing Albury Wodonga and surrounding areas.

"Nice place to stay"

5
09/06/2016

We stayed here on the way up to Canberra and liked it so much we stayed here on the way back. Room quality, space, decor and friendliness of staff were excellent. We ordered room service both nights and found the food excellent one night and good the next. Overall a very nice place to stay.

"great place"

5
09/06/2016

The best customer service in any hotel I've stayed at, I've been travelling for business for over 3yrs. Every staff member from reception to restaurant were exceptionally friendly and helpful, they went out of their way to accomodate me. The hotel itself has been updated, modern and very clean in a quiet position traffic wise. I'd recommend anyone to stay here and enjoy value for money.

"True to the Trip Advisor Rating"

4
06/06/2016

Had a weekend at the Howell Tree Inn and it met all our expectations. Good sized rooms, clean, tidy and attentive staff. One improvement is that the room service is a limited menu during the afternoon which was not noted on the menu in the room.

"Comfortable stopover"

5
02/06/2016

Renovated since our last stay about 5 years ago. Modern comfortable rooms at a good price . Staff gracious and helpful. Undercover parking provided at no cost. Restaurant surprisingly good quality with excellent service. Bed comfortable and traffic noise not intrusive.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Rob & Christine T, Thank you for taking the time to review our TripAdvisor page and for staying with us upon your recent visit to Albury. We're thrilled you enjoyed your stay with us once again. The hotel has undergone renovations in the last few years and we've had great reviews since. Our rooms offer plush King Koil bedding, modern and stylish décor, free WiFi, Foxtel and DVD hire, and even a fully stocked mini bar. Undercover parking is an added bonus, not to mention convenient, undercover parking for added piece of mind. Thank you for dining in our Hovell Restaurant and for giving future Hovell Tree guests. Thank you for commenting on the service, we provide a personalised service that won't be surpassed anywhere in the region. We look forward to your next visit to Albury and we hope to see you again. Kind regards, Genna Inzitari

"Couldn't fault it !!"

5
02/06/2016

I attended a 1 day conference and stayed the night. Could not fault a single thing. The staff are all fantastic, the rooms are all renovated and are great, very comfortable. The restaurant was flawless and the bar was also great. I usually stay elsewhere but will definitely make this my usual stop.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Coight69, Thank you for your recent stay at the Hovell Tree Inn, we're thrilled to have you in our company for your recent conference. We are a leading conference and events specialist – we strive to deliver excellent service with your very own functions coordinator to assist throughout the day. We offer two very light filled function rooms, state of the art AV equipment and superb catering. Thank you for joining us in the restaurant for dinner, we hope you enjoyed the State of Origin event in the bar – shame to see NSW lose, nevertheless, we hope you received top level service, tasty food and beverage and great dining atmosphere. We look forward to welcoming you again next year, be sure to book with the hotel direct for the best rate on a return stay. Kind regards, Genna Inzitari

"Very comfortable stay!"

4
29/05/2016

Well positioned in South Albury. Very comfortable room and helpful and courteous staff. Roon well appointed with microwave and coffee machine. Under-cover parking. Restaurant with very good and imaginative menu. Good palce to break the journey between Melbourne and Sydney!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Simon R, Thank you for choosing to stay with us upon your stay in Albury/Wodonga, more importantly thank you for the excellent TripAdvisor review. It is so very rewarding to have another guest comment on our hotel's brilliant customer service skills. We take great pride in providing top level service and it is great to be recognised. We are in the process of designing a new dinner menu, lots of creative and tasty options on offer. Be sure to experience the new menu yourself upon your next stay – even join us for Happy Hour from 4pm-6pm. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Great Place to Stay"

5
26/05/2016

A great example of country hospitality that leaves most Metro properties in their wake. The staff are some of the best - helpful, friendly, nothing is too much trouble. The rooms are well appointed and always clean and ready. Always enjoy staying at the Hovell Tree Inn.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Stephen S, Thank you for your recent stay at the Hovell Tree Inn. We appreciate you taking the time to review our TripAdvisor page and recommending us to future travellers. We pride ourselves in being a small family business and strive to make all guests feel right at home. Our staff are known for their professional and friendly mannerism - and are most welcoming. We consider ourselves to have that old-school ‘charm' that you would only find in the country. All of guests are made to feel like part of the extended family. We look forward to the next time you're staying with us, you're welcome back anytime. Kind regards, Genna Inzitari

"One night stay"

4
26/05/2016

Most impressed with the hotel and with the staff, they had put out parking cones for us as we had a trailer as well. Room very good size, food very good. Look forward to returning in October for the Triumph concours.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear david-dumolo, Thank you for choosing to stay with us upon your stay in Albury/Wodonga, more importantly thank you for the excellent TripAdvisor review. It is music to ours ears having another guest comment on our hotel's brilliant customer service skills. All of our staff go above and beyond to make sure each and every guest walks away with a unique and memorable experience – even going that extra length to ensure you would have adequate parking. To ensure you receive the same level of service, please phone us ahead of time if you're travelling with a trailer or larger vehicle. We look forward to your next stay with us in October, you're welcome back anytime. Kind regards, Genna Inzitari

"Friends Get Away"

4
26/05/2016

The room was very clean and nicely decorated, beds so comfortable and the evening meal in the dining room was delightful. The staff were helpful, polite and with lovely smiles. I am looking forward to visiting again. Thank You

"Best motel in Albury"

5
25/05/2016

Room was very clean and comfortable. We arrived late and was still able to get a meal. Very enjoyable stay. Will go back again on way back to Melbourne. Staff very helpful with my husbands limited menu, he has lots of allergies. Have stayed in quite a few motels in Albury over the years, this one was the best one we have stayed in.

"Very impressed"

4
23/05/2016

We were a group of three adults, and the suite was perfect for us. It was a very large room, loads of space and the amenities were great. Parking was easy, we were in the second building right next to the main one, with very easy elevator access. Great value for money, I'd recommend it to friends for sure.

"#1 Spot Well Deserved"

5
20/05/2016

Excellent hotel - well appointed & comfortable room, modern facilities, pod coffee machine, great WiFi & ridiculously comfy bed! All the staff I encountered were professional & courteous. Will definitely stay again on my next business trip.

"Stay"

4
17/05/2016

Nice clean room , quiet location and good breakfasts Easy walk to other eating venues also available Friendly and helpful staff Happy hour 4 - 6 pm cheap drinks Good value evening meal group bookings caused some inconvenience and delays in serving breakfast

"Quiet, handy location"

4
17/05/2016

We were looking for a quiet motel while travelling from Sydney to Melboure. This motel was ideal. Good staff, nice restaurant, comfortable rooms. Walking distance from Albury centre. Undercover parking. Recommended.

"Awesome service"

5
16/05/2016

I was impressed from the moment I checked in to the moment I checked out and everything in between. The staff at the desk were warm and welcoming, the bar staff exceptional. The rooms were nicely appointed and very comfortable and the dinner service was great. Would go back to Albury just to stay at this motel. It was probably one of the best motels I have ever stayed in.

"Very Good Indeed"

5
15/05/2016

We stayed on the way to Geelong. Our room 28 was on the top floor facing the park which was quite. The bed very good, King Coil (they sell them as well) gave a great night sleep. The restaurant was excellent and have happy hour from 4 -6. $5 wine. We had the cream chees stuffed chicken breast wrapped in prosciutto and vegies. Very good. Each room has a small balcony and chairs which is nice. This is definitely one of the best hotels on the strip. Staff and management very good. We will be back for sure.

"great rooms, amazing mattress"

5
14/05/2016

this hotel is a little dated on the exterior but the rooms are fantastic. A new fit out with spacious bathrooms and really good quality mattresses. Highly recommend for business or holiday. The service is great too.

"great service"

5
10/05/2016

friendly staff i felt expensive for one person. expected that price for two good clean rooms & decor great food customer service lovely felt safe & secure as i was travelling on my own. would recomend motel to my friends & family when travelling

"Good rooms and even better service"

4
10/05/2016

I was booked on a work trip and needed to have someone else stay in my room. The staff set up a fold away bed immediately and without any fuss. We had a great laugh with the team there and they gave us some great options for dining in Albury. Thanks for a great stay and see oyu next time

"Not a great experience"

3
10/05/2016

We booked this accommodation because it was reviewed as No 1 by Trip Adviser, BUT it was very mediocre. When we drove up I thought this couldn't possibly be the place we had booked, as it was so unattractive. It was like a poor hotel in a city with awful swirling dark carpet, dark corridor and no view, the pillows were hard, so not very impressed. The restaurant was OK nothing special

"Regulat stay for business"

5
10/05/2016

The Hovell Tree Inn is my first choice for accommodation in Albury and I stay there several times a year. Reception staff are always exceptionally pleasant and check in/out is quick and hassle free. rooms are of a very high standard. All are a good size with large well equipped bathrooms with walk in showers. All exceptionally clean. Whether for breakfast or dinner the restaurant has a broad ranged menu that should suit most tastes. The whole menu is available on room service which is a great convenience if you cant be bothered going out. Lots of FREE undercover parking tops of a terrific travel experience. Can't recommend highly enough

"Best Western Hovell Inn, Albury"

5
10/05/2016

Great hotel, all staff were helpful and courteous. Breakfast was great. Definitely would recommend you stay at this hotel. Location was very good, close to airport and most attractions are within easy driving range. Hotel had all features that you need

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Gerry C, Thank you for your wonderful TripAdvisor review and for your recent stay at the Hovell Tree Inn. Thank you for commenting on our professional and friendly team and for pointing out their courteous and helpful nature - they go above and beyond to make all guests feel welcome and well accommodated for. We pride ourselves on delivering an overall hotel experience for our guests here at the Hovell Tree Inn - we have an excellent and welcoming team, well appointed and comfortable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. The rooms are extremely comfortable and suitable to all guests, both leisure and corporate. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and even a fully stocked mini bar. We look forward to you next return to Albury, you're welcome back anytime. Kind regards, Genna Inzitari

"Fantastic"

5
10/05/2016

Really impressed with the Best Western Plus Hovell Tree Inn. The staff were friendly and welcoming and the hotel was in good shape. The room was comfortable and clean. Would recommend to anyone, and Albury is a really nice town to visit too.

"Great value "

5
07/05/2016

We've done a lot of traveling in past few weeks & this would have to be our pick of hotels. Great room with comfortable beds. Nice & quiet so we got a great sleep. Good to have a laundry on site to use too. Coin operated but free washing liquid. Easy stop off the Hume Highway on the way to Melbourne. Would definitely recommend.

"Fantastic hotel"

5
03/05/2016

We stayed at this hotel while on a trip from Melbourne. The staff are all very friendly and attentive the rooms are very good sith the beds being very comfie. The restaurant was Fantastic the food really is first rate. Try the pork chop with proscheto wrapped asparagus with sweet potato mash.

"Great place to stay"

5
30/04/2016

Excellent service from all staff. Reception staff were welcoming and extremely efficient. We chose to stay in a suite and it was excellent. Highly recommended. Dinner in the restaurant is a must. The restaurant staff were friendly and efficient .We will definitely stay here again.

"Stop and relax!"

4
28/04/2016

Great stop over for those travelling from Sydney to Melbourne. Rooms are clean and well appointed. Staff pleasant and helpful. Only issue was a slightly noisy air-conditioner which one became used to as the night wore on.

"Impressive Motel"

5
27/04/2016

We really loved our first stay at this motel. Everything in our room was first class. For me though, the most impressive feature was the quality of the staff in all areas of the motel, from the reception, bar and at the wedding reception we attended.

"Very nice stay"

4
27/04/2016

The room was clean, comfortable and quite spacious. The staff were friendly and professional. The motel was well-appointed. It has a gym, a pool and good undercover parking which was free of charge. It is only a short drive to the main shopping centre in central Albury.

"Very good motel"

4
27/04/2016

This motel is not far from the freeway and is very clean and quiet. Check in and out were very easy and the staff pleasant and professional. The room and bathroom were very clean snd modern. The room I was in by myself could have very easily slept through with no crowding at all. I hsd s room service dinner which was easy to organize and came quickly and hot. The food was very good and it is one of the motel restaurants I would recommend. I will definitely go back.

"The Biz for Albury"

4
27/04/2016

Great BW+ with great bar and dining included. Good gym and other facilities(jacuzzi and sauna). Reception staff spot on and efficient. Good parking and great rooms. Extra cost for splitting queen to two singles a disappointment else would have given 5 stars. A great value medium hotel.

"Business Trips"

4
25/04/2016

the Best Western Hovell Tree hotel is a very comfortable and friendly location for business trips I would recommend it to any one. High quality and great service. It is easy to locate and the breakfast is fantastic. it had what I wanted a great bed, good water pressure and quiet air conditioning.

"Excellent"

5
25/04/2016

Husband and I stayed at the Hovell Tree in this weekend to attend a wedding in Wadonga. We usually stay here when we travel through Albury but we usually have our daughter so we stay in an Apartment. This weekend though was a parents escape do we stayed in an Executive Suite with a king bed. The room on arrival was very clean and spacious and even came with a balcony which we didn't realise till the next morning when we were leaving lol. But apart from our little miss it was great. Capsule coffee for my Husband and Tea for me. Bathroom was clean, spacious and upto date and to our delight a place on the back of the door to hang out towels YAY. On our trips not many places have this so it was a lively addition, well done Hovell Tree. As we were out for the night we didn't eat at the restaurant but we have in the past and the food is excellent. We did have breakfast continental for my husband and scrambled eggs on toast with tomato for me. This wasn't on the menu but they where more then happy to accomodate my request in fact the lovely waitress was the one who asked me if I would like some grilled tomato to my order so glad a did. Check out was smooth as was check in and staff lovely. Will be back for sure and I recommend it as a place to stay wether for business, pleasure, families and couples alike. On a side note there was a wedding at the hotel when we where there and though it was busy once in the room we didn't hear a thing. Well done to Hovell Tree and there staff you have a lovely hotel keep up the good work.

"Great spot for family"

5
24/04/2016

Stayed here a couple of times. Well located for families. Close to the park for walks, riding and plenty of playing. Close to town for dinner. Also walking distance to other attractions such as the Botanic gardens. Hotel is clean and the rooms are large and it is generally quiet.

"Clean, modern and comfortable"

4
23/04/2016

Stayed for one night on the way back to Melbourne after attending a wedding near Ulladulla. The staff were exceptionally friendly and professional and check-in took only a matter of minutes. The room furnishings were very modern, clean and comfortable. The bathroom was obviously designed for someone in a wheelchair and although this did not benefit us, it was nice to see that people with disabilities were catered for in this manner. There was no view from the window in the room - it just looked out onto the fire escape and other room windows, so if you're looking for a view then room 49 is definitely not for you. WiFi in the room worked very reliably, so no problems in that department. Very pleasant and very comfortable stay - would definitely not hesitate to stay here again.

"High quality motel recommended"

5
21/04/2016

We spent a Friday and Saturday night at this motel. It is a high quality establishment with free on-site parking and a short walk to the main streets of Albury. The motel is located opposite attractive parkland and is very well presented. The reception staff were very polite and helpful. Our room was very comfortable and appointed with quality fittings. There was no noise from the main road outside at all. The motel has a fine restaurant and bar with a happy (2) hours each evening with half price drinks. We thoroughly recommend the Best Western Plus Hovell Tree Inn.

"Great rooms"

5
21/04/2016

Stayed 1 night on our way to Wagga in a 2 bedroom apartment and was very pleased with the rooms and the friendly staff in the hotel and restaurant.Would gladly stay again when next in Albury and possibly for a little longer.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Lyn M, Thank you for choosing to stay with us upon your stay in Albury/Wodonga, more importantly thank you for the excellent TripAdvisor review. It is very rewarding to have another guest comment on our hotel's brilliant customer service skills. We take great pride in providing a personalised level of service and it is great to be recognised so thank you for your kind words. We look forward to your next stay with us, you're welcome back anytime. Be sure to stay for two nights and take in all the great sights and attractions this wonderful city has to offer. Kind regards, Genna Inzitari

"An excellent sized family room, though with a noisy neighbour."

3
21/04/2016

As a family of four, we spent one night on our way to Tasmania. We had a well priced twin room (in the newer building), which was spacious, with good sized comfortable beds and an impressive bathroom. The room easily accommodated all four of us, without us tripping over each other which is a rare feat. The only real downside was we could hear a large amount of noise coming from one other apartment, with the noise seemingly travelling up a central shaft within the property. It was unclear if this was simply noisy occupants or a systematic of a wider design problem, though once the occupants had gone to bed, we were not disturbed again. We would certainly return.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Will_Malone, Thank you for your recent stay at the Hovell Tree Inn and for commenting on our TripAdvisor page. Thank you for commenting on our brilliantly appointed Deluxe Twin Rooms. They are indeed, spacious, clean and very modern. They offer plush King Koil bedding, not to mention a beautifully appointed bathroom. We're very sorry to hear your sleep was disturbed by neighbouring guests. Guest comfort is our main priority, we're saddened we weren't informed at the time so it could be quickly addressed. We always encourage guests to contact our 24-hour reception if they are being disturbed so necessary action can be taken. Kind regards, Genna Inzitari

"King & queen bed in accessible room"

5
20/04/2016

My daughter & I stayed here to break our journey north. First time ever to have two big beds in a disabled room. Good disabled park & lift straight up to room. Even blankets were easy to reach from wheelchair. Good bathroom & plenty of space to move around. Terrific to see families able to stay together in accessible room, usually only one bed!! We will be back. Thanks Ben for your friendly service.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Diane S, Thank you for your excellent TripAdvisor review and for your recent stay at the Hovell Tree Inn. We're very appreciative of your recommendation for our Easy Access Rooms. We have two styles, a Double Room with queen bed only and the other a Twin Room with a king and queen bed. All of our rooms are fitted with industry standard facilities, offering wider doorways, easy lift access to the rooms as well as the restaurant and car park, not to mention a fully compliant bathroom with shower chair, railings and lowered sink. I'm thrilled to hear you found our Assistant Manager, Ben most welcoming, I will pass on your kind words. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"A nice surprise"

4
17/04/2016

We don't usually like this kind of chain hotel but trip advisor rated it highly and we've come to trust trip advisor reviews. It is a modern-ish cream brick building - perhaps not overly charming or characterful- but it was VERY good. Good location a ten minute walk from the main strip. Free undercover parking. Room average size but well appointed with a comfy bed. Very very clean. The bathroom was modern and pleasant. There was a Landry available for client use which was a bonus. The hot breakfast was one of the best we had on our two week trip. Very helpful staff. This place is seriously well maintained- and we are five star fussies! And it has a lift.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Denpic, Thank you for your wonderful review and for recommending us to future Albury travellers. Compliments are always well received. Thank you for choosing to stay with us - we take great pride in our TripAdvisor listing and love hearing guests referring to it for their accommodation needs. I myself look at it religiously when booking hotels. Needless to say, we're thrilled you had an enjoyable experience with us and found our team to be most welcoming upon your recent visit. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and comfortable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. Best of all, is the very comfortable King Koil AH Beard bed - glad you found it most comfortable. We look forward to your next stay with us, perhaps stay for 2 nights and explore the great sights and attractions Albury/Wodonga has to offer. All the best, Genna Inzitari

"best night sleep"

5
14/04/2016

best sleep and clean and lots of room eService in waking distance to town. Great to take kids as l stay with the grandkids before. very welcoming who you arrive food is the best great meals beds very comfy no noise from out side

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Colin B, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you and your family had a comfortable stay with us. We take great pride in providing top level service and it is great to be recognised. All of our staff go above and beyond to ensure each and every guest walks away with a unique and memorable experience. Thank you for your title, 'best night sleep,' We take great pride in delivering our guests the highest quality accommodation and ensure they are well rested. We are famous for comfortable bedding and the King Koil AH Beard pillow top mattresses are certainly a treat and the answer to any great night sleep. Our rooms are whisper quiet! We look forward to the next time you're staying with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Customer Service AAAAA+"

5
13/04/2016

Late night last minute booking when every other Hotel just didn't want to help us, Chris Inzitari helped me and my family rest and refresh at the Hovell Tree in Albury NSW. We have stayed in Albury many time's but the service has never been this good. Thanks again Chris.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear teamvallis, Thank you for your recent stay at the Hovell Tree Inn. We're very appreciative of you taking the time to review our TripAdvisor page and recommending us to future Albury travellers. We pride ourselves in being a small family business and make all guests feel right at home. Chris, our Director does an excellent job in making guests feel well accommodated for when in his company. One thing you would have noticed about our hotel, is our staff. They are known for upmost customer service, professional and friendly mannerism. They go above and beyond their set duties to ensure all guests walk away with a positive and memorable experience. We look forward to the next time you're staying with us, you're welcome back anytime. Warm regards, Genna Inzitari

"Good room"

4
12/04/2016

Stayed for business. Room was clean and tidy in the front part of the complex. Breakfast was good. Reception was friendly and helpful. Opposite parks which are on the Murray River with good walking paths on the edge of the river.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear charlie010115, Thank you for recent stay at the Hovell Tree Inn, we appreciate your great feedback. We are the ideal destination for the corporate/business traveller with everything you need right here. Well appointed and comfortable accommodation, popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade with plenty of appealing sights and only a five minute walk to town. We look forward to the next time you're staying with us. All the best, Genna Inzitari

"Well located and comfortable stopover on way South"

4
12/04/2016

A deluxe twin room was perfect to accomodate our family of four as well as being well sized with one King & one Queen bed. Perfect for one night's stay. Staff were friendly and welcoming. Located near Noreuil Park and not far from the River Deck cafe. Room was clean, beds comfortable, pillows not so much. Air con was noisy in our room (47) which meant we couldn't leave it on for a more comfortable night's rest. Felt room was a little dusty (visible on lamps, mirrors) - a bit of an issue for our dustmite allergy suffering child. Good value with breakfast included, and a good menu selection to choose from. Would stay again if passing through.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Mhaireaine, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests and we strive to deliver a warm reception for all guests. Thank you for feedback provided on the dust in your room. I will address this with our housekeeping department immediately. I too, suffer from dust allergies and can assure you this feedback will be taken on board. I apologise for the inconvenience to your family. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"Updated rooms and great food"

4
12/04/2016

I stayed here on a trip to Melbourne and found the rooms had been upgraded since my last stay. Nice new beds and new bathrooms. The food at the restaurant was good value. The service statio next door makes fuelling up prior to hitting the highway easy and the on-ramp to the Hume is only a kilometre or two away.

"Great room but..."

3
11/04/2016

The room I had was excellent. Clean, well maintained, spacious and well designed and decorated. The welcome I had at check in was also warm. However, there is one minor issue and one major irritation... Minor - the directions accompanying the booking stated that you should use the third Albury turnoff from the freeway and simply follow the road to the hotel. However this is not accurate and I now know you actually need to take the fourth/Wodonga exit. A sat nav solved this issue but I would have been lost without it. E major irritation is that I booked this accommodation through Trip Advisor. I received confirmation that I had paid in advance and the booking paperwork stated that there was nothing to pay at the hotel. When I came to check out I was told I needed to pay using my credit card and that the payment had not been taken from Trip Advisor (a manual process I was told). I have not yet had my credit card bill but I have either paid for this accommodation twice or I have paid more for this accommodation that I should have due to currency fluctuations. Either way it still leaves a sour taste that I had to pay at the hotel and, frankly, I feel conned. I await my credit card statement with baited breath!

"Amazing service, food and value"

5
11/04/2016

We were in Albury for the weekend for a family event and we enjoyed staying at the Hovell Tree Inn for numerous reasons. Firstly for the moment we went into the Hotel the service was amazing, everyone from reception, to the cleaning staff to the waitresses and waiters. There was no faulting the service we received. The food in the bar and grill was nothing short of fantastic. The food came out hot and you could tell it was fresh and made with the best ingredients. The rooms and the overall look of the hotel was clean, tidy and comfortable. I know for a fact if I ever visit Albury again I will be staying no where else as the Hovell Tree Inn has exceeded all expectations!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Kamilla L, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for commenting on our professional and friendly team, we strive to deliver the upmost memorable service. Our entire team - housekeeping, reception and restaurant staff all offer a high level of personalised service. A review such as your is very well received and I will pass onto the team. The Hovell Bar and Grill is certainly very popular among our hotel guests. We are known for offering excellent service and delicious and innovative meals and beverages. We use only the freshest local ingredients and our food is presented and delivered with passion and care. We look forward to the next time you're in Albury visiting us, you're welcome back anytime. Warm regards, Genna Inzitari

"Great place"

4
08/04/2016

Stayed overnight last week on a business trip, rooms are amazing.. The bed is ultra comfy to say the least. Looks like the rooms have been recently renovated and seems to be well done. Ate dinner in the restaurant and the food was of a very high quality. Didn't hear any noise from outside at all during the night. I am sure I would stay here again next time I am back in Albury.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear blairdavies, Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent review for the corporate traveller. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We also have complimentary wifi and business centre perfect for meetings. We look forward to the next time you're staying with us. All the best, Genna Inzitari

"A great place to stay"

5
05/04/2016

This motel was indeed a great place to stay. The reception staff were very friendly on arrival and explained everything very well, I liked the idea that the car parking was under the motel and that you had to use a secuity card to get into the building The dining room was excellent, the menu extensive and very very friendly staff and that includes breakfast in the dinind room as well

"Consistently reliable"

5
05/04/2016

We sometimes break our drive between Sydney and Melbourne with an overnight here. It is our first choice in Albury. Room upgrades in recent times have ensured the hotel stays ahead. The dining room is consistently good and the service excellent. We simply would not choose anywhere else.

"Good family stay, great breakfast"

4
05/04/2016

Fine, clean family friendly place to stay. The kids breakfast is an enormous version of the adults meal (almost the same size) and is a great start to the day. Good location, friendly staff. The 2 bedroom units are quite big for a short stay, one bathroom was odd, last time here we had 2 bathrooms for 2 bedrooms, so request this.

"great"

5
02/04/2016

This was a lovely hotel across the road from a lovely park and views of the Murray River. Room was beautiful and clean. Great having DVD player in the room. Even though room was next to lifts, you didn't hear them. Only noise was if people took the stairs instead of lift.

"Will be back !"

5
31/03/2016

My wife and I spent one night here just before Easter. What a pleasant surprise, friendly, efficient reception, clean and spacious room, great attention to detail. We ate at the in-house restaurant / bar, again professional service and good food. Would definitely recommend the Hovell Tree to our friends. Mark & Yvonne

"Albury, a great place to stay"

5
30/03/2016

We always enjoy our stay at The Hovel Tree Motel. The location is perfect, just a short walk to the CBD, right across the road from the park lands along the river and not far from the Botanical Gardens. The property in extremely well maintained, the staff provide excellent service and the outlook from the dining room is great, not to mention the food.

"Best Western Fare"

3
30/03/2016

We had a huge room with a lovely bathroom. Bad news was the air-conditioning was not up to the job of dealing with the big room. Swimming pool was nice given the high autumn temperatures. The reception tried to kid us that the restaurant would be busy. It wasn't but we found somewhere with much more atmosphere nearby. Not happy to be told at breakfast that we could have real coffee for a couple of extra dollars each. Seriously?

"Friendly staff and good rooms "

4
27/03/2016

Check in was fast and friendly. Car parking is available with most undercover. Lifts to upstairs floors. Room was large and pleasant. Comfy bed. Huge bathroom with big shower. Great hotel for an overnight stay or longer. Away from the main highway.

"Good, Clean, Renovated, Generous size rooms"

4
27/03/2016

It is well located between if you are driving from Sydney to Melbourne. Good, clean, renovated rooms - efficient reception. Recommended for couples or families. Great surroundings and good for walks as well as being close to shops and restaurants.

"Great place "

5
24/03/2016

We stayed here a couple if years ago. Great staff, very welcoming and efficient. Rooms are very comfortable and generous proportions served in the dining room. Highly recommend staying here. Walking distance to the centre of town.

"Great value"

5
23/03/2016

The staff were friendly and efficient, the room was clean and spacious. Overall this establishment was great value in a good location. We would stay there again if returning to Albury and would definitely recommend it to friends.

"Beautiful and spacious"

5
22/03/2016

What a delight to have such a beautiful big room. Really great. Dining room was very Google, and dinner and breakfast was delicious. Well worth our stay, would stay again if the opportunity comes. Recommend.

"A night at Hovell Tree Inn"

5
22/03/2016

We arrived at Hovell Tree Inn the same time a Wedding party & their guests arrived and on going down to the Bar/Restaurant the staff were very busy,but set up some chairs & table for us (4 people) away from the wedding party without us even asking and served us drinks etc.and nothing was a problem. Congratulations to the staff on that night. We also had dinner that night and breakfast the next morning the food was excellent and the room was comfortable and clean.

"Great hotel withn excellent restaurant facilities"

5
21/03/2016

I stayed here on a recent driving trip to Melbourne. It is an excellent country hotel with top class service and facilities. When I arrived at the hotel I was greeted by some very friendly reception staff. They quickly completed the book in documentation and told me about the facilities available at the hotel. For example, gym facilities, pool facilities, bar and restaurant facilities. They also gave me a detailed map of Albury and showed me where the major shops were located and where clubs and restaurants were located. For my evening meal I decided to eat at the hotel's restaurant which turned out to be a very good decision. The hotel's menu was extensive and mains and entrees reasonably priced. The quality of the food was excellent and the service could not be faulted. All of the staff at this hotel seem to be very well trained and offer exceptional customer service. The rooms are large and comfortable and I enjoyed a good night's sleep. I would certainly recommend this hotel to people travelling to Albury

"Excellent Accommodation"

4
19/03/2016

We arrived in Albury late in the afternoon, looking for accommodation on a busy weekend. The best Western Plus Hovell Tree inn had some great reviews, so I called directly and managed to get a room. On arrival the staff were excellent. Our room was very large and modern with a spacious bathroom, it was spotlessly clean. We had a drink at the bar during happy hour and service was great. Would recommend this hotel.

"A Most Comfortable Stay."

4
19/03/2016

Booked the 2 bedroom apartment for mum and I on our road trip stopover between Sydney & Melbourne. Be aware that the hotel itself looks far humbler than the photos. Having said that, the actual apartment was a pleasant surprise. As also was the excellent food on offer from the restaurant which we had delivered as room service - tired after the long trip. 3 big tv screens, fridge, crockery, cutlery (which, BTW, incurs a fine of $40 if you leave unwashed) tea and coffee making facilities, iron,etc, are all in the apartment. Quiet location. Uber comfy beds and pillows. Yay King Coil. Helpful, friendly staff. All in all, a great experience. If there was one area in which I could suggest an improvement it would be to have some form of hand rail by both the indoor spa and the outdoor spa. We were sadly unable to enjoy these facilities due to the absence of these. Getting inn and out was very challenging indeed due to the large step and hand rails would make all the difference. As it stands currently, it's simply unsuitable for anyone with balance or knee stability issues. Apart from this, we would come back again.

"A bit of a pilgrimage"

5
17/03/2016

My first visit to this hotel was a couple of years ago. I arrived by motorcycle, very cold and wet and without a reservation. Then as now, the reception staff were friendly, helpful and efficient, and I had a warm room ready within just a few minutes. After a very pleasant one night stay, I always intended to come back and see if my experience had just been a one off. Most recently, I had the opportunity to return and once again the hotel lived up to expectations. I should call out the reception staff as exceptionally friendly and efficient on this trip also. I didn't sample the restaurant so I can't make any recommendations there but the Hovell Tree Inn remains my destination of choice in the Albury Wodonga area.

"Lovely accommodation, shame the restaurant experience did not match"

3
16/03/2016

Great venue, great room. Disappointing experience in restaurant. Poor quality meal (one course) after 1 hour wait, during which we felt unwelcome. Too many orders for the chef to cope and we would have to wait. Embarrassing and not worthy of such a nice venue. Would stay at this hotel again, but would eat elsewhere.

"Warm welcome with lovely young staff full of smiles"

5
16/03/2016

The room was very comfortable spacious and quiet, staff told us about happy hour and the bar service was excellent. We booked for dinner which was full house, service was great staff were very cheerful and the food was of a great standard

"Great Comfort"

4
16/03/2016

Had the pleasure of staying at the Best Western PLUS Hovell Tree Inn for a business trip during March 2016. The Hotel staff were always helpful and friendly. The breakfast was delicious, the drinks at the hotel bar were reasonably priced and the rooms were nice and comfortable. My only complaint about this property is the internet connection was horrible. As a business traveler this is very important to me, this was the only service at the hotel that was subpar. Overall, great place to stay away from home.

"Excellence"

5
16/03/2016

We have just been on a small trip taking in Lakes Entrance, Thredbo, Canberra, Wollongong and Albury. Out of all the motels we stayed at, the Hovell Tree Inn was by far the best. It is pleasing that the quality and friendliness does not diminish. We have stayed here numerous times now and every time we have been greeted with friendly and smiling staff. This time they had a new computer system to contend with but still managed to smile. Our room was clean and could not fault it. The restaurant staff were also friendly and efficient, both evening and breakfast. It was a busy night in the restaurant but the Restaurant Manger (I think his name is Mitchell) still made time to walk around each table and have a chat. Good old country hospitality at work.

"Great Stay - Comfy and Very clean"

5
15/03/2016

I stayed here on a trip to the area with my wife and 2 almost adult children for 2 nights recently. The whole stay from booking to checkout was fantastic with all staff we encountered very helpful and happy to offer any help they could even with a place to park our horse float. We had a room with a queen and 2 singles in it and the room was quite large and felt spacious even with basically four adults in it. The décor was modern and the room felt bright and airy with all room amenities in very good condition. Large bathroom with very large shower recess, free wifi, free Foxtel (several sport and 2 movie channels) on a decent size flat screen, good tea and coffee facilities and very comfy beds. The whole room was spotlessly clean and felt very comfortable as soon as we walked in. Undercover parking for all rooms, elevators for higher floors, pool and restaurant all on offer as well. We didn't eat here so cant rate food. The location was great for us, easy access to the main road but a fairly decent walk if you wanted to walk to the centre of Albury (all very flat though). All in all it is great value for money as the experience was well above what we expected from other Best Western we have stayed at previously. Well done to all staff....a very pleasant experience all round.

"Comfortable Overnight Stay"

5
14/03/2016

My father and I stayed in a two bedroom apartment for one night recently to attend a wedding in the botanic gardens. Upon arrival the front desk staff were extremely welcoming and very helpful letting me know the location of the gardens and advising the best places to park. The room was plenty big enough for the two of us and would be great for a family. Lovely updated bathroom and comfortable beds. We were located at the back of the building which was very quiet with a nice outlook from the balcony. Thank you for a lovely stay.

"Hovell Tree Inn Albury"

5
14/03/2016

We stayed here for 6 nights at the end of February beginning of March. What can we say. Everything about the hotel was exceptional. Staff were friendly and helpful, nothing was a problem. Food was amazing and a great selection. Room was huge, Pool and all communal areas were clean and well maintained. Would have no hesitation in recommending this hotel.

"Great experience "

5
14/03/2016

We were on a business trip and needed to stay overnight and chose to stay here as we had heard from a friend that the restaurant was very nice and it was. The service was extremely professional which was a fresh surprise so far from a capital city

"21st Birthday Accommodation"

5
10/03/2016

My wife and I attended my Nieces 21st Birthday in Albury and due to the Trip Advisor Recommendations decided to stay at the Best Western Plus Hovell Tree Inn. The room was spacious and nicely furnished with a very comfortable bed and very large bathroom. Even though the Motel is not new the recent refurbishment has made it almost good as new. It is in a very good location with the Murry just across the road. I would definitely stay there again if I needed accommodation in Albury.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear TimothySt, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. We hope you enjoyed your time in Albury and had a great night at your niece's birthday. Thank you for reviewing our hotel on TripAdvisor, we take pride in the reviews displayed and for our ranking. Here at the Hovell Tree Inn, we strives to deliver the whole package for our guests. Excellent and professional service, well appointed hotel rooms, great amenities and facilities, onsite restaurant (also well placed on TripAdvisor), not to mention positioned in an ideal location close to town and stunning surrounds. It is great to see our hotel renovations are being well received by our guests as well. We look forward to the next time you're visiting our hotel. Kind regards, Genna Inzitari

"80th Birthday Celebration"

4
07/03/2016

Stay recently at the Hovell Tree Inn to attend an 80th Birthday at the Central Club Hotel in Albury. The accommodation and service at Hovell Tree was excellent. Room was well equipped with coffee pod machine, fully stocked bar and a room that had been recently renovate in the past couple of years. We were late to get back for dinner at Hovell Tree however the staff willing prepared platters of food for 15 of us in the downstairs bar area. Micheal was a new barman on the night. Bit nervous but friendly and gave good service. I would recommend you stay there

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Banker068, Thank you for your great TripAdvisor review, it was a pleasure having you in our company over the weekend. We hope you enjoyed your time in Albury and your family function. You're right, the hotel underwent renovations in the last three years and we've had great reviews ever since. The rooms are extremely comfortable and suitable to all guests, both leisure and corporate. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire and even a fully stocked mini bar. Thank you for utilising the Hovell Bar and Grill for dinner - it is a popular destination for our in-house guests and also local residents. Thank you for commenting on the friendliness of our staff, our team member Michael is doing a wonderful job. We look forward to you next return to Albury. Kind regards, Genna Inzitari

"Fabulous Accommodation"

5
02/03/2016

Stayed at many Best Western motels before. The Hovell Tree certainly is a standout above the average. Accommodation, amenities and staff all fabulous. Restaurant excellent with extremely pleasant staff, ( both breakfast and dinner ). Location wonderful, walking distance to parks / river, restaurants and shops. Will not hesitate to return or to recommend

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Funky12, Thank you very much for your excellent review, thank you for your loyalty to Best Western over the years. We are a Best Western Plus property and were recently named within TripAdvisor's Travellers Choice Top 25 Hotels in Australia. In saying that, our hotel strives to deliver the whole package. Excellent and professional service is what we're known for, we offer well appointed and stylish hotel rooms and fantastic meals and service in the Hovell Bar and Grill. Thank you for dining in our Restaurant, I'm glad you were treated to excellent and friendly service. Thank you once again, we look forward to your next stay. Many thanks, Genna Inzitari

"Business Trips to Albury"

4
02/03/2016

Over the last decade of visiting Albury for building & construction trips, the Hovell Tree Inn has been my preferred place to stay. From a friendly welcome, to a warm meal & a quite nights sleep, The Hovell Tree Inn has been a home away from home for me. To Chris, Ben, Emma & the rest of the gang thank you.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear U8458MYbeng, Thank you for your recent stay at the Hovell Tree Inn. Thank you for your loyalty to the hotel, we're glad you feel right at home each time you stay. We pride ourselves in being a small family business and strive to make all guests feel right at home. Our staff are known for their professional and friendly mannerism - and are most welcoming. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location. We look forward to the next time you're staying with us. Kind regards, Genna Inzitari

"The well travelled !"

5
01/03/2016

I average 4 different motels per week and this one is one of the best !! Really Good staff and book in service. The restaurant food was really good and served with a smile ! I usually stay in a normal room, however on my most recent trip I had a family room ( Highly Recommended ) .

"Lovely stay"

4
01/03/2016

Comfortable rooms and a pleasant dinner in the restaurant. The room had a lovely balcony and the hotel is just across the road from a park beside the Murray River which makes for a good walk. We have stayed here before and this was another good experience

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Frances G, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for choosing to stay with us once again. We pride ourselves on delivering a memorable hotel experience for our guests. We have an excellent and welcoming front office team, we offer well maintained and stylish accommodation, the rooms have great amenities and we are positioned in an ideal and convenient location. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"Exceptional service"

5
01/03/2016

I have stayed at the Hovell Tree Inn several times over recent months. Whenever I travel to Albury for work I choose the Hovell Tree because the staff are excellent and the service is exceptional. The rooms are always spotless and the restaurant meals are fantastic.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Corey K, Thank you for your recent stay with us at the Hovell Tree Inn, it is great to have you in our company once again. We understand that guests travelling want to experience that home away from home feeling and the Hovell Tree Inn offers that! We definitely pride ourselves in offering a high level of service and professionalism. We are constantly applauding our team on their ongoing brilliant efforts. Our Hovell Bar and Grill Restaurant is one of the many great offerings at our hotel. The food is divine, not to mention convenient Happy Hour available not just for one hour, but two. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Beyond our expectations!"

5
01/03/2016

Country week tennis visited Albury/Wodonga and my team stayed at the Hovell Tree Best Western. Well where do I start! The staff were amazing from reception to cleaners and restaurant staff. They were faultless. They were some of the friendliness people I have ever encountered?? The apartment we stayed in was large roomy and luxury ++. ( just needed a light above the bathroom mirror) Great kitchen area & dining. Loved the balcony off the bedrooms. TV in all rooms Apartment 37 fantastic! I would certainly return with my family for a holiday. All round great location to the river and parks. Thanks for all your care and attention Hovell Tree ??

"Excellent staff great room"

5
01/03/2016

Very attentive staff and helpfull. Great rooms for a very reasonable price. Close to town centre. We really enjoyed our stay. The access from the highway is easy and within minutes one is back on the highway. In one word excellent. Thanks for the hospitality.

"Can understand why this is No. 1 in Albury"

5
28/02/2016

Lovely hotel with friendly staff. Can't comment about pool/gym area, but looked good. Nice clean bathroom. Handy for town centre. Lovely comfy bed! Would definitely stay again when visiting family in Albury.

"Reasonable lodgings"

3
22/02/2016

We stayed in an apartment on level 1 in the motel building. The room was spacious and comfortable although it lacked a desk and for an apartment it also had no washing machine in the room. Any washing was a communal exercise. It had a balcony which overlooked Hovell St. The bathroom and bedroom was good and well maintained. Sound was a bit of a problem as the room was not well insulated from the neighbouring rooms (both above and next door) and voices, etc could easily be heard. Trying to sleep past 6 am was also a challenge as the traffic noise was disturbing (on the first day it was a bus that had its engine running outside our room and the next day it was a garbage truck and other trucks on the street).The staff are friendly. the free wifi works well.

"Value for money"

5
20/02/2016

We have stayed at the Hovel Tree Inn about a dozen times during the last 10 years and have seen rooms renovated to the current standard. Our latest stay was in January 2016. The large family rooms in the separate rear complex are superb, exceptionally clean and modern. The hotel staff are friendly and welcoming. Located across from Australia Park and minutes to Albury town centre. Unfortunately for us, the hotel was booked out on our return trip and we had to stay elsewhere which was nowhere near as good as the Hovel Tree Inn.

"Albury`s Absolute # 1"

5
18/02/2016

Best Western Hovell Tree Inn is perfect for the busy regional traveler, close to the major Hwy`s & the Airport. The staff here could show a few capital city hotels on how to greet & provide service for their guests as nothing seems to be a problem. From the well designed & very comfortable rooms (now with coffee machines) to the ability to mingle in the happy hour bar for pre dinner drinks, this hotel has a lot to offer the tourist or the business traveler. - Small Gym - Spa & Sauna - Pool - Great Food - Great Service - In House Laundry Room - Conference Ability - In Room Coffee Machine`s no more instant !!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear davidrS4562NM, Thank you for your recent stay at the Hovell Tree Inn, we're thrilled to hear you enjoyed your stay! Firstly, thank you for such a lovely and complimenting review, feedback such as yours is always welcome. I will be sure to send on your review out team, our staff will be thrilled with your comments. We offer the entire package here at the Hovell Tree Inn. Excellent customer service, modern and stunning hotel decor, great convenient location with easy access to motorways, superb onsite restaurant with tasty food, not to mention many great hotel facilities. We look forward to your next stay with us, you're welcome back anytime. All the best, Genna Inzitari

"Superb Stay"

5
17/02/2016

Stayed 4 nights here. Extremely comfortable and great location. The staff are most helpful and friendly, particularly Simone on reception and Ben, Assistant Manager. Spotlessly clean hotel. 10 minute walk to shopping centre. Lovely park and riverside walk opposite. Can't recommend this hotel highly enough.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Rodney and Pat, Thank you for your recent stay at the Hovell Tree Inn, we're thrilled to hear we were able to accommodate you for four nights in our hotel. We're very appreciative of your recommendations. Our staff do an excellent job to make all guests feel like part of the extended family. We offer customer service like no other and this is imbedded in all of our staff. We're constantly commending them on their ongoing efforts and I will be sure to pass on your kind comments onto Simone and Ben. We are located in a very ideal location with all main attractions close by, close to all motorways and the town CBD is just a short walk. All in all, the perfect destination. We look forward to welcoming you again soon. Kind regards, Genna Inzitari

"Business"

5
16/02/2016

Stayed here in the past week and again Best Western Hovell Tree is a haven. Quiet rooms and some of the best staff in the hotel industry, friendly and nothing is ever a problem. Room service with a smile, and the bar for happy hour is always a great place to meet. I don't stay any where else in Albury but here. Rooms are spacious, well appointed and beds are very comfortable . Free wi-fi is a added bonus.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear louisebaird, Thank you for your loyalty to our hotel, it is such a pleasure having excellent reviews like this come through. We're thrilled you enjoyed your stay with us once again, our staff go well beyond their duties to make all guests feel right at home. Nothing is ever too much effort for them and we are constantly commending them on their brilliant efforts. The team in the Hovell Bar and Grill do an excellent job and we're glad to hear you had an enjoyable time and were offered exceptional customer service. Happy Hour is offered daily for not just one, but two hours - so we're thrilled you were able to join us. We look forward to the next time you're staying with us, be sure to book with the hotel direct for the best deal for a regular customer. Kind regards, Genna Inzitari

"Best in town"

5
15/02/2016

Found the property very easily and we were greeted, booked in and in our room in good order... Very clean, classy room... Well appointed with very good bedding and furnishings... We were just I time for happy hour, and the bar and dining area are terrific... The choices were great, and the service was friendly and professional... Great stay all around...

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear travelfan, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page and thank you for your excellent review. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests – we offer well appointed and conformable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. We are happy to hear you made it to Happy Hour, the team at the Hovell Bar and Grill do an excellent job and we're glad to hear you had an enjoyable experience and exceptional customer service. We have just rolled out our new beverage menu - I hope you enjoyed some tasty wine from the local region. We look forward to your next stay with us. All the best, Genna Inzitari

"Great hotel"

5
15/02/2016

Great hotel with very clean rooms and facilities. The food in the restaurant was amazing!! Will be staying again in the future. Staff where very helpful when we needed to park my new hirse float, the security looked after it very well!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear aleishav385, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. Our hotel strives to deliver the whole package. Excellent and professional service, well appointed hotel rooms, great amenities and facilities, fantastic meals and a vast beverage selection in our restaurant, not to mention positioned in an ideal location close to town, stunning surrounds and easy access to major roads for onward travel. We are glad we were able to provide you with satisfaction in relation to the safety of your horse float. Our undercover parking is also a delightful bonus. We look forward to the next time you're visiting our hotel, and hope to see you in the near future. Kind regards, Genna Inzitari

"An excellent stay"

5
15/02/2016

A fantastic hotel/Inn well located on the main highway and with easy access to parks across the road or shopping in either Albury or Wodonga. Free secure parking with easy access to rooms. We stayed in a well appointed very comfortable Queen bed room. The dining experience was better than many city restaurants, great menu. Staff were polite and very friendly which added to our overall overnight experience. Will certainly stay again. Well done to all in the Hovel Tree Inn.

"Overnight stay"

5
13/02/2016

Chose Hovell Tree Inn following reading reviews on drive to Albury. Booked online via WotIf only hours before arrival. Easy to locate, reasonably close to shops and cafes etc. Was greeted by the friendly front desk staff, the booking had gone through without issue. we needed an additional bed ( fold away) which we requested when checking in - in the time it took us to park and unload the car, the bed was ready and made in our room. Greatly appreciated with young children ready for bed. The room is spacious considering we had a King, queen and single bed in the room. The room is extremely clean and contemporary. We slept well - would stay here again!

"Overnight business trip"

4
11/02/2016

I only stayed for 1 night on a brief business trip. Room was large and well equipped with the bathroom appearing to have been recently refurbished. Bed was comfortable and I slept well. Check in was helpful and I was able to get a room early in the day. My only real issue is that it is not really in the Albury CBD so a lot of businesses and restaurants are at that distance that sits between a bit of a walk but not enough to justify getting a taxi... so next time I am in Albury on business I will probably stay somewhere a bit more central. However, if I was passing through with the family then I would definitely stay here again.

"Room 19 is a nightmare"

1
06/02/2016

Room 19 is so close to the elevator that it kept me awake for almost the entire night. One of the worst sleeps I've had. Restaurant was overpriced with very average food. Won't be staying here again...

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Business_Trav3ller, Thank you for taking the time to review our TripAdvisor page and for providing us with important feedback. We're saddened you didn't have the true Hovell Tree Inn experience. We're sorry your sleep was disrupted by the elevator. Your room is located near an elevator, as are other rooms in the hotel and very seldom do we have complaints. We advise all guests to notify reception immediately if they're unsatisfied with their room. We have a 24-hour reception and relocating you wouldn't have been an issue, depending on availability of course. I will take your feedback to our maintenance department nevertheless. In regards to comments about the Hovell Bar and Grill, we have an excellent reputation for quality meals and very efficient service. Our menu offers a large range of well priced meal options, spanning from the Grill Options and even Classic Options. I'm sorry, but I have to disagree with you, we offer great value for money meals and beverages, not to mention unbeatable service. We look forward to the opportunity to welcoming you back. Kind regards, Genna Inzitari

"Albury with kids"

5
06/02/2016

We stayed at the Hovell Tree Inn, Albury and had a great time. The room was clean and modern. The internet was great, free movies from reception, the kids loved to pool and the location was close to the river, botanical gardens and playground.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Hi Angela H, Thank you for your excellent review and for your recent stay at the Hovell Tree Inn. We're delighted to hear we successfully accommodated you and your family. We are very family friendly and offer many great activities for the kids and were able to enjoy the pool. We are surrounded by many great family friendly locations/activities, all within walking distance. We look forward to your next stay with us, you're welcome back anytime. Kind regards, Genna Inzitari

"Another lovely stay "

5
06/02/2016

We stayed here a few weeks ago on our way home from Queensland as we did the year before. Excellent room, quality fittings and extremely clean -the bed is amazingly comfortable. The dinner in the restaurant was very good, service was very attentive. After a great nights sleep we were slightly disappointed in the breakfast service as well as in the meal.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear petermelbourne57, Thank you for choosing to stay with us again on your recent journey through Albury. We appreciate your loyalty to the hotel and can hopefully accommodate you again next year! We pride ourselves in offering the highest quality accommodation - from comfortable King Koil bedding, modern and spacious studios and 1/2 bedroom apartments, quality amenities and not to mention, cleanliness like no other. Our housekeeping staff do a wonderful job in the upkeep and management of all rooms. Thank you for dining in our restaurant for both breakfast and dinner. Our restaurant overlooks lush parkland - we invite all guests to enjoy the picturesque setting. Sorry to hear you were disappointed with the morning service, I will certainly address this with our staff. All the best and we look forward to seeing you again soon. Kind regards, Genna Inzitari

"Thank you!"

5
04/02/2016

We couldn't have been more grateful for the great assistance given to us by the staff at Best Western Plus Hovell Tree Inn - outstanding, professional and caring. We needed assistance and the staff went beyond anything expected.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Carol L, Thank you for your excellent review and for your recent stay at the Hovell Tree Inn, it was a pleasure having you in our company. Our staff go well beyond their duties to make all guests feel special and right at home. We are a small family business and these values are of high priority. We want to create that 'home away from home' experience for each and every guest. We look forward to your next return, you're welcome back anytime. Kind regards, Genna Inzitari

"Our regular stopover"

4
31/01/2016

We regularly drive between Sydney and Melbourne and when we stopover in Albury, we have found that this is the best available. The rooms vary in size but are all pretty good and the restaurant has good quality food and good service .It's a safe bet.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Hamish P, Thank you for your recent stay at the Hovell Tree Inn and for your excellent TripAdvisor review. Thank you for choosing to stay with us once again during your recent stop over from Sydney to Melbourne. We are located in a brilliant location, close to all major motorways, short 5 minute stroll to the town CBD. We are the perfect destination for any stopover - we provide excellent accommodation, friendly and welcoming employees, fantastic onsite restaurant with many selections boasting that of the local region and handy faculties, i.e. indoor spa and outdoor pool - all in the comfort of one location. We look forward to your next stay with us, be sure to call the hotel direct for a great rate on a return stay. All the best, Genna Inzitari

"Best accomodation in Albury by Far."

5
27/01/2016

For value for money the Hovell Tree far exceeds any other establishment in Albury if you are looking for somewhere nice to stay. It is spacious, clean, food is great and the staff go out of their way to make your stay enjoyable. I have stayed here many times over the past and would not even consider staying anywhere else in the future.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Chris H, Thank you for taking the time to review our TripAdvisor page, we're thrilled to have you stay with us time and time again. Firstly, thank you for the wonderful compliments, I'm thrilled to be able to pass your kind words onto our staff, they appreciate feedback from our returning guests. Our team do a wonderful job and we are constantly commending them on their efforts, they really do enjoy making our return guests feel like part of the extended family. When making your next booking with us, please book with our hotel direct to get the best deal on a return stay. We look forward to the next time you're visiting the hotel. All the best, Genna Inzitari

"Quiet and handy"

4
26/01/2016

As a wheelchair user I always need a accessible room, this was located in the second building away from the main road and is very quiet with no traffic noise. Sadly it does not have a great view but that is not high on my priorities. The bathroom is spacious with railings and wheel in shower. The shower has a chair but it is a proper chair and not the plastic type and I had no trouble transferring. There are disabled parking in the park underneath but as usual a lot of people ignore this but there is oodles of parking elsewhere anyway. There is a nice pool area. It is very handy to the city centre of Albury and the road back to Wodonga. Would I come here again well we have booked to stay here in 6 weeks again.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear ironsideMelbourne, Thank you for your wonderful review and for recommending us to future Albury travellers. We're thrilled you had an enjoyable experience with us and we are happy to hear you found our accommodation and hotel facilities to your liking. We offer more than adequate facilities and have several styles of easy access rooms - fitted with all special requirements needed for easy access rooms. For your stay with us in a few weeks, please ring the hotel reception on the day of your arrival and we will make sure the disabled park near the elevator is reserved for you. We look forward to seeing you again in a few weeks. All the best, Genna Inzitari

"Beautiful, clean and great value!"

5
26/01/2016

We stayed here on our way back from Nelson Bay to Melbourne so it was a quick stop over. Wish we had more time. Room was spacious and very comfortable and modern. Felt like we walked into a five star hotel! Our boys loved it!!! The staff were super friendly and helpful. Pool was great and location perfect, less than ten min walk into the Main Street of Albury. Like I said earlier I wish we only had more time in Albury and at the Best Western Plus Hovell Inn as 15hrs didn't give us enough time to fully enjoy what the motel was offering like their lovely bar and restaurant. We will definitely be back and stay here again! Thank you!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Claudia C, Thank you for your recent stay at the Hovell Tree Inn and for taking the time to leave us with a fantastic TripAdvisor review. We're thrilled you found our hotel most accommodating. The hotel is located in a perfect location, with parkland surrounds, highway access close by, local attractions, and the town centre just 3 blocks away, perfect for onward travel to Melbourne. The pool has been a popular destination this summer, we're glad your family were able to enjoy it even if it was for only a short time. We look forward to the next time you're staying with us. Perhaps the next time you will stay for a couple of nights and take in all the beautiful surroundings Albury/Wodonga has to offer. Kind regards, Genna Inzitari

"Lovely, comfortable place to stay"

5
25/01/2016

We stayed here with our two children and had a very comfortable stay. The apartment-style rooms are well fitted out (possibly in the process of being updated? It had that feel). Service was consistently good and friendly, and the meals in the restaurant were excellent.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear MelissaInAu, Thank you for your TripAdvisor review, it was a pleasure having you and your family in our company. Our apartments are extremely comfortable and perfect for families staying a couple of nights. They are spacious and well maintained, offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and mini bar. The Hovell Bar and Grill is one of the many great offerings at our hotel and very family friendly. We are known for offering excellent service and delicious and innovative meals and beverages, even offering an exciting children menu. I'll pass your lovely review on to our Restaurant Team. Thank you once again, we look forward to you next return to Albury. Kind regards, Genna Inzitari

"Lovely accommodation"

5
24/01/2016

We stayed at the Howell Tree in for 3 nights over Christmas. We traveled with our adult kids and booked a 2 bedroom apartment. We had to pay an additional amount to change the king bed in the master bedroom to 2 single beds but was well worth it. The bedrooms have enough space to be comfortable and led to the balcony. It was great to sit outside until someone started smoking... There are 2 bathrooms - one en suite which the kids used and the one off the lounge. The toilet was located at the end of the walk in shower so when you had a shower the toilet got wet and you had to wipe up the water so you could go to the toilet at a later time and not get wet feet. It was ok though. The dining and lounge area was very comfortable also. Would be great to have some natural light in this lounge/dining area... Quality fittings throughout, the air con worked really well. The kitchen was well equipped and clean. We used the fridge, oven and dishwasher. Overall we have no complaints and whenever we stay in Albury like to stay at the Hovell Tree Inn.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear ljr2612, Thank you for your wonderful review and for recommending us to future Albury travellers. Compliments such as yours as very welcome. We're thrilled you had an enjoyable experience with us and we are happy to hear you enjoyed our accommodation and hotel facilities. Thank you for your insightful review of our two-bedroom apartment, they are very spacious and perfect for families. They offer stylish and modern decor, comfortable King Koil bedding in both rooms, televisions and reverse cycle air-conditioning, clean and well maintained facilities, plush towels, fully stocked mini bar and even in-room dining available for your convenience. We look forward to your next stay with us, hopefully we can accommodate you again at Christmas time. Be sure to call the hotel direct for the best deal on a return stay. All the best, Genna Inzitari

"Mixed stay"

3
24/01/2016

Our arrival was spoilt by the first customer service person who would not give us pool towels but made us walk back to pick them up. Our credit card number was in the system so there was no risk to the inn at all in handing them out early. Our family room was in the new building but the only windows overlooked a narrow light well that opened into the car park below and the sky above. The windows slid open a few centimetres either side but even so, car noises echoed through the space and the window looked directly into the room opposite, a short distance away, which meant the curtains had to be closed after dark. The air-con kept having arrythmic fits so it was turned off and the room became incredibly stuffy. We were disappointed and feel if there are no external windows then this should be made clear when the booking is made. They also tried to charge $10 to split the king bed in a family room. I'd suggest that while the facilities are all modern and spacious and some staff were very kind, this Inn let itself down on this occasion.

"Comfortable"

5
21/01/2016

We have stayed here before, but this time we were in the main building which we found to be quieter than the apartments. The rooms are well furnished, clean and I would recommend asking for a room on the pool side, as the balcony has greenery, as it is not overlooking the driveway. We had dinner in the restaurant, drinks in the bar and around the pool, and all the staff are excellent. Breakfast was delicious and we get the feeling here of a comfortable home away from home.

"thesangas"

5
20/01/2016

stayed over night 11/01/2016 what a find excellent accommodation in a well appointed room ,the hovel bar and grill was great with an extensive menu and wine list will stay again the.hotell is located opposite large park and gardens ,

"Second visit equaled the first"

4
20/01/2016

We stayed 18 months ago and were very happy with the hotel and so we rebooked for our trip to Melbourne in January. The staff, service and rooms were as we remembered with free wifi, spacious rooms and very clean. The pool was clean and refreshing after a long drive on a hot day in a pleasant setting. On this occasion we decided to eat at the restaurant as opposed to going into town. The decor was pleasant though the food was very average especially at the prices. The staff in the restaurant could do with some training. They hovered around, they misheard orders an delivered wrong wine ( by glass) and failed to add sauce to steak. Each time you pointed this out they were apologetic and corrected it. We will stay again but will probably go into town for dinner.

"Mr. "

5
18/01/2016

Fantastic hotel very impressed! The staff were fantastic & friendly & the food was awesome. A wonderful selection of local wines were available & I purchased a couple to take back to Sydney. The King Coil beds are very comfortable & gave me a great nights sleep to continue on my journey the following day. I will not stay in any other hotel in Albury now & will recommend to all my friends & family. Looking forward to my next visit!

"Great family accommodation"

4
14/01/2016

Best Western Hovell in is well located with clean, comfortable rooms and amenities. Pool was very well utilised and the staff great. A lovely morning walking track nearby along the mighty Murry. Close to great cafes including the Indian Chimney..a winner!

"Good Hotel for Stopover"

4
13/01/2016

We have used this hotel on a number of occasions as a stopover from Sydney to Melbourne and have always enjoyed the accommodation and food. Highly recommended. The refurbishment has upped the standard of the hotel.

"Very good hotel, spacious room and friendly and gluten free available."

4
10/01/2016

We stayed in a 2 bedroom apartment, very spacious and modern. Friendly staff, great position opposite lovely park. Outside spa and pool were lovely especially as the sun was setting. Gluten free was available, we did nearly have a disaster as when they bought out the gluten free weetbix my daughter said mum these don't look the same as normal. I checked with the waitress who went to get the box and she admitted that the lids had been put on the wrong containers so she had given my daughter the gluten weetbix. As my daughter realised no harm was done but she could have been very sick. I did talk to the waitress and said that this really must not happen again so hopefully a lesson was learnt for them. I would still recommend the hotel as it was a great stopping point between Sydney and Melbourne.

"Perfect place for stopover"

4
09/01/2016

The Hovell Tree Inn is a perfect place for a break when travelling from Canberra to Melbourne. Hotel rooms appear to have been recently renovated and room was modern and clean. Bed was very comfy. It was convenient to have kitchenette available if we had wanted to prepare our own meal. We enjoyed our evening meal in the restaurant. Happy hour was good for a pre dinner drink. Staff friendly and welcoming.

"Comfortable and clean "

5
09/01/2016

We stayed here for two nights . The place appears to have been recently refurbished so all facilities are in good condition . Room was clean and comfortable . Bathroom and shower were very clean. Housekeeping were really friendly - asked for extra towels which was no problem. Be careful in the car park - spots are tight.

"Great place to stay"

5
07/01/2016

Stopped in the family room for a night & it was very clean, modern & comfortable. The hotel is a short walk to both the botanic gardens & the city centre & the facilities on site are pretty good as well. All in all a good family stopover & easy to recommend

"Stopover"

4
06/01/2016

Clean, quiet and very convenient to down town Albury. Great family accommodation for a short stay. Staff very friendly and helpful. Would have liked a window that didn't look straight into room next door only 2m away!

"Nice!"

5
05/01/2016

As we walked into reception we knew we were going to enjoy our stay it his hotel, the staff were very friendly, explained the locations of the amenities in detail, dealt with us in a polite manor. The room was large, min bar kitchenette large tv large bed, balcony every thing was great, we had lunch in the room and drank the wine from the mini bar. In the evening we went down to the bar for a couple of drinks, the young lady behind the bar was very chatty and kept the drinks flowing, we then sat at a table within the bar watching the big bash cricket and ordered some food, we had garlic bread, prawn hotpot, calamari and pork belly, all were lovely. Thank you Best Western, thoroughly enjoyed our stay.

"Time out in albury"

5
05/01/2016

Novell tree inn was a very nice place to stay staff were pleasant and helpful and the rooms were comfortable and tidy and quite considering it next to main road and food in the restaurant was very nice

"Comfy and clean rooms"

4
05/01/2016

Overall good hotel, like the bed and bathroom. Very clean and tidy. Restaurant was very small and they didn't had room to occupy us for dinner which was bit disappointing. However we ordered room service and food was wonderful. There is a pool, gym and sauna which we dint use. Make sure you visit the Noreuil Park which is just cross the road, great place to have a picnic and quick swim on Murray.

"Top class food"

5
05/01/2016

The staff were very good. The room was spacious with a very comfortable bed, modern bathroom, good pressure shower. The food was excellent ! We ate evening meal in the dining room - eye fillet steak and rack of lamb - both cooked to perfection and very well priced.

"Good room...food not so good..."

3
03/01/2016

Consistent with many TA reviews, this motel provides a good stop-over stay when travelling from Sydney to Melbourne. We stayed one night in December on our way to visit family in Melbourne. We were given a spacious, comfortable and clean room and bathroom. Unfortunately, the quality of the food was not on par with the quality of the room. The room service meal we had was disappointing. My partner ordered the Southern chicken burger which arrived as 2 small chicken sliders. I ordered the Chinese sticky pork belly which was so fatty that I couldn't eat half of it. We paid $15.00 per head for a cooked breakfast the next morning which was also pretty average. The worst item was the coffee from the urn which was so weak it was hard to detect whether coffee had actually been added. The staff also seemed rather distracted. After giving us the menus, the waitress completely forgot about us and I had to get the attention of another waitress to place our order. I didn't have a bad experience at this motel but I will try somewhere else next time I'm in Albury.

"Very nice travel lodge"

5
03/01/2016

Booked this for an overnight stay on a road trip between Sydney and Melbourne. The room was massive and really nicely decorated and was only $144 for the night. Very comfortable and the staff were lovely. For me it was a nice surprise, didn't expect so much value for money.

"Great Service from a Customer Focused Team"

4
03/01/2016

Stayed here in December en-route to Victoria and again on return in early January. On both occasions the staff were professional, courteous and delivered exemplary levels of service. From the cleaner who stopped and had a friendly chat to the Manager who served drinks from the bar on a very hot afternoon even though it was before bar opening time. The waitstaff, most notable Sandra, were attentive without being intrusive. Thank you Sandra it was a delight to meet you. Breakfast was cooked to order, served expediently and was absolutely delicious. The pool and surrounding area was clean with plenty of well maintained chairs and lounges to relax on. The spacious rooms are well appointed and the King Koil beds very comfortable. The only down side if I could find one was that some of the Deluxe Twin Rooms had no external light except for a window to a ventilation light shaft that looks directly into another guest room. Overall would highly recommend.

"Great Stopover"

4
01/01/2016

Good value for money. Room large comfortable and quiet. Staff excellent especially the bar manager who not only made great cosmopolitans but had a real knack of making all his customers feel very welcome. Restaurant was very busy and unfortunately my first choice of meal not available but the replacement suggested by our waitress was delicious. Would definitely stay there again.

"Comfortable PLUS. "

4
30/12/2015

We had an executive king room. It was very comfortable. Spacious and well laid out. Quiet, clean and modern. Undercover parking, staff lovely - friendly, courteous and efficient. If I'm ever stopping over in Albury I will definitely stay there again.

"Great stopover"

4
27/12/2015

Stopped here on a road trip to Melbourne - rooms were spacious and clean and the service from the staff was impeccable.. Even being Christmas Day they'd rung around to see what was open for dinner! Will definitely stay here again if in Albury.

"Great over night stay."

5
27/12/2015

Stayed here for one night on our road trip. The staff were friendly, check in and out was quick and easy. The room was modern, spacious and the bed was comfy! We ate at the restaurant and were pleasantly surprised. The food was great and good sized servings, although as it was busy we had to wait about 45mins. I would recommend staying here.

"Hovell Tree Inn Albury NSW"

5
26/12/2015

Stayed there for several days before Xmas. Wow, the room was so big, at least 40 sq mts. It was a spa deluxe room, though. I am not sure on the other room sizes, but it was definitely worth it. Across from the Hotel is a huge parkland and the mighty Murray River. Perfect location. 10 minute walk into City centre, if you like to walk. The Spa was very good. WiFi available. Huge TV screen, as well. Happy hour from 4 til 6pm. They also have a Gym and huge Spa Bath. Bistro is pretty good, as well. Highly recommended.

"spacious and clean room"

4
26/12/2015

Very comfortable and spacious accommodation. The bathroom and furniture very modern. Bed very comfortable. The room was more the size of an apartment. Having access to the pool, spa, sauna and small gym was perfect. Staff also very helpful.

"Comfortable beds and large parking spaces"

5
23/12/2015

Having had good experiences with the Bar and Grill within this motel, on a recent visit to Wodonga, we decided to stay here mostly so we could enjoy the restaurant with a few drinks and not have to drive. Very happy with our decision ... accommodation was booked one week out and the price was quite reasonable for this time of year. Air-conditioning worked well ... considering the weekend we were there the temperatures hit 42 deg. We found the beds to be very comfortable and a good selection of pillows in the room. Need to get one these beds for home!! I may have just been lucky, but there were pillows of varying heights available in the room. We had a Nespresso machine in the room, with 2 pods and milk (Not sure if they are in all rooms). The car parking is mostly under the building ... a point to note is that each park has ample room for a large 4WD in both length and width. I noticed that some guests arrived with caravan in tow ... from what I could ascertain, there would be room for at least 2 of these parked one behind each other on site (Not undercover). Our room was modern and clean, staff were friendly and the room service was top notch. For those who like a sauna and spa at the end of the day you'll find these attached to the small gym on the bottom floor pool is outside. We stayed in room 1 ... whilst we didn't need the facilities it offered ... should you need a room suitable to accommodate someone with impaired mobility ... this is the room for you, with easy access, handrails in the bathroom and shower is easy to access with a chair also supplied. All in all an enjoyable experience and will stay here again for sure.

"A comfortable stop over"

4
22/12/2015

We've been here a few times when traveling and its always a comfortable stay The room was quite spacious and everything was nice & clean. This was our first time in a room not facing the street and although it's never been noisy at night, our room overlooking pleasant church yard was even quieter. The bed,pillows & air con combined for a good night's sleep. The en suite is good sized & recently renovated, with toiletries, hairdryer & a walk-in shower. The only problem was the really noisy basin tap when turned on. There's free undercover parking, gym & free Wi Fi. Their restaurant serves a good meal. It is a few blocks from the main street with its shops and restaurants but a pleasant walk parking nearby shouldn'the be a problem.

"Modern refurbished rooms with very comfy beds"

4
21/12/2015

The hotel itself is old particularly in the common areas like the lift and hallways BUT the rooms themselves have had a recent refurbishment and were really spacious and comfy. We stayed in a 2 bedroom apartment and were really happy with the layout. There were TVs in both bedrooms! There was also a very small ensuite in the master bedroom in addition to a large bathroom off the living room hallway. The beds (King Koil I believe) were super comfortable. The kitchen was well stocked with a full size dishwasher. The room was quiet and I slept well. We only stayed for one night so can't comment on other facilities. The price is a tad steep for the 2 bed but I think you get what you pay for. I would definitely stay here again.

"Albury accomodation that exceeds expectations"

4
20/12/2015

This motel has been recently refurbished. You are across the road from the park and river. The room was large and very comfortable The bathrooms are luxury hotel quality. Most impressed To top that off the staff go beyond expectations to ensure comfort.

"Spacious and clean rooms, lovely staff."

4
19/12/2015

My mother, brother and I stayed at the Best Western Plus Hovell Tree Inn for one night on a recent trip to Albury to attend a function. Due to time constraints, we travelled down to Albury on the day of the function (it was in the afternoon). On our trip I phoned through to the hotel as asked if it was possible to check in an hour and a half early. Even with limited notice, this was not a drama at all. The staff, particularly Sam, went out of their way to accommodate us and ensure we had everything we needed to prepare for our special event. The room we stayed in was clean, modern and an excellent size. It had everything that could possibly be needed in a hotel room – two queen beds, walk-in shower, iPod docking Station, DVD player, free Wi-Fi (excellent connection), spare blankets, pillows, ironing board, kettle, mini fridge, umbrella (just in case) and my Mum's favourite coffee MUGS. It is also important to note that the bathroom was also of good size, modern, very clean and had large, soft, fluffy towels. It is in an easy-to-access location and has spaces for cars underneath the hotel. I would recommend the Hovell Tree Inn as the place to stay when in Albury.

"Very happy"

5
15/12/2015

Great staff on the front desk who were very welcoming and friendly. We ended up with a complimentary upgrade and were very happy with the room (1 bedroom suite) and location. Would recommend to anyone wanting accommodation close to the town centre as well as the Murray.

"COMFORTABLE, CLEAN AND BEST VALUE FOR MONEY IN ALBURY"

5
15/12/2015

I stayed at the Best Western Plus Hovell Tree Inn for one night on my way to Cape Otway and again for one night upon my return to Sydney. On both occasions I arrived early afternoon and was greeted professionally and positively by the front desk team. There was no delay in having my details checked and recorded and being given the key to my room. I booked a Queen deluxe on both occasions. The lounge/bedroom was spacious and comfortable. The bathroom also of good size, modern and boasts good quality and sufficient toiletries. Towels were white and soft and plentiful (far removed from cornflake brittle towels of so many hotels these days!). Immediately inside the entrance was a 'kitchenette' well equipped with toaster, kettle, cutlery, mini fridge, sink, glasses, plates, cups and saucers. Wi-Fi was strong and smooth. Adjoining the bathroom is a separate large 'walk-in' robe area with plenty of room for suitcase, bags and clothes. Above all the room and bathroom were sparkling clean, with crisp white bed linen on the bed. I had room service (dinner) on both occasions and whilst the food was good, I found the portions to be more than enough for one person! On both occasions my dinner was with me within 15 minutes of my order being placed (and was hot). I could not fault the team. Polite, courteous, professional and happy in their approach. The location is pleasant (across the road from a park) and quiet. It easy to access from the freeway and has plenty of room in the drive and spaces for cars underneath the hotel. If in Albury this is the only place to stay

"Great stay with a few minor issues"

4
14/12/2015

Very efficient and pleasant check-in. My room featured only a single window towards a walled-in staircase, and it had a faint smell, as if it had been a smoking room in a previous life. However, the room was very clean and quiet. The bathroom is modern and well-appointed. Breakfast was average, but slightly overpriced for what you get. Check-out was also very swift.

"Excellent Hospitality!"

5
13/12/2015

We found our recent stay at Hovell Tree Inn to be very comfortable and the service we received from both the front desk and in hospitality areas to be excellent. The front desk staff always have friendly advice and support during our stay. Their knowledge of local area was excellent. The Manager was wonderful also and we found him to be very empathetic and could not do enough for us. The Hospitality staff and manager of the restaurant were exceptional. We will always stay here on any future trips to the area. Would definitely recommend this accommodation to others.

"Very good"

5
11/12/2015

I stopped here after visiting Mt Kosciuszko and on my way to Melbourne. This is a very good hotel that I would come to again if back in the area. Only bad point in my opinion was the slow internet connection. For the rest I let you read all the positive reviews from the other users, too lazy to type more praises to the hotel myself :)

"Very nice place to stay"

5
10/12/2015

We stayed here for 3 nights , and it is by far the best hotel I've stayed in . The queen size beds felt like I was at home , the rooms were very clean , and the bathroom was great with the best water pressure in the shower the pool was warm and clean with a bar right next to it , couldn't of asked for better 5 star I'll be back ??

"Handy stopover with great service"

5
09/12/2015

I stayed here with my 4 children to break up our road trip to Canberra. We stayed in one of the 2 bedroom apartments. The rooms are spacious and clean, both with own balcony. Pool was clean & enjoyed by kids. Room service was convenient and pretty good. Kids meals include drink & icecream and menu says all come with veggies (although we were missing veggies on 2 of ours, the other two had enough to share). All the people working here are lovely & very helpful. Wifi worked a treat for me right across the property including our apartment. The only slight negative was that when we arrived our apartment was very warm, but aircon fixed that fairly quickly whilst the kids had a swim. Also the second bedroom doesn't have an aircon so was slightly warmer still in the morning. Would definitely stay here again- thanks for having us!

"Comfortable room in a well located motel"

5
09/12/2015

We stayed a night in this very pleasant and comfortable motel. We selected it in part because of its convenient location as we wanted to walk to the Botanical Gardens and the main part of town for dinner and were not disppointed. Even though it is located on a busy road our room was very quiet (although the down side was there was no view). The room was well appointed with a spacious bathroom. The free wifi was great. I would definitely stay there again.

"Very Enjoyable Place To Stay"

5
07/12/2015

Was pleasantly surprised at the quality of the accommodation, facilities and staff. Excellent customer service. Rooms are well equipped, clean and great room service is available. Will definitely be recommending to friends and family.

"Excellent service in a top location in Albury"

5
07/12/2015

We stumbled on this hotel while looking for accommodation near the river. We were very glad we found it as it met all our expectations and more. Great location directly opposite the Murray River parklands (were there are great walking opportunities) and close to the city centre. Wonderful service at all levels - the receptionist and restaurant staff were exceptional - very friendly and good attention to detail. Comfortable rooms with good facilities. Enjoyed dinner at the restaurant with a great outlook over the gardens and parklands - food was excellent. Very well priced breakfast in the restaurant ($20 for buffet plus hot meal served to table). Could not fault anything.

"Great Service"

5
04/12/2015

Always a friendly welcoming place to stay on our regular trips to Melbourne,Rooms are always clean fresh and inviting staff are always ready and willing to be of assistance at any time they have a very good knowledge of the local area and are able to refer visitors to the best local sites and historic towns to visit.

"Business Trip"

4
03/12/2015

Professional, friendly and excellent staff, room was great for business stay in walking distance to the Main Street and restaurants. The breakfast was fantastic, highly recommend the avocado smash and caffe latte to kick start the day!

"Clean, Cozy and Convenient"

4
28/11/2015

This hotel is conveniently located along the Murray River. Rooms were well appointed, but the wifi was too weak to work, except in lobby area. The attached restaurant was worth the stay, and made for an all around excellent experience. Next trip here, would definitely stay there.

"The Roses"

5
26/11/2015

We love this Motel and cannot fault it, the staff are always friendly and welcoming. Its wonderful to drive straight off the freeway and arrive there without having to find your way around the city. The rooms are clean, comfortable and affordable.

"Nice hotel"

4
25/11/2015

This was a very nice hotel with comfortable room and a very nice bathroom. The staff were very friendly and checking was very simple. Very clean with a comfortable bed. We only had 1 night but would have been happy to stay longer

"A comfortable stayover"

5
24/11/2015

We stayed at the Hovell Tree Inn on the way to another destination in Victoria. We were greeted by friendly staff and our room was very nice and comfortable. Close to a Park near the Murray it was great for an evening stroll. Trailer parking is important to us and there was good space available.

"Fabulous Place."

5
21/11/2015

Stayed here this week with my two sisters. Well what can I say. Absolutely fabulous place , excellent staff, especially Ben in reception and all the girls and the chap in restaurant (not sure of his name ). We were given an upgrade for a minimum fee and enjoyed a two bedroom, two bathroom apartment. Beds were so comfortable, very clean and couldn't fault a thing. Heated pool, which we all went for a swim in. Had dinner in the restaurant and we gave it 10 out of 10. Murray river over the road. Excellent free WiFi in room, very fast. Thoroughly recommend this Inn. We will definitely be going back .

"A stop on the way"

5
19/11/2015

overnight stay on a road trip, clean very comfortable bed, balcony to sit on restaurant menu has changed from last visit and it was very good and well priced Position is good for travel and easy to find.

"Great place to stay"

5
18/11/2015

On our way home to Geelong from Sydney we arrived here in the early evening, without booking first... Made to feel very welcome and checked into a beautiful room ( given an upgrade also!) The decor was stunning as was the bathroom ( huge) and all for a very good price. Can thoroughly recommend if you are looking for somewhere to stay in Albury..

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear dannyp54, Thank you for your wonderful TripAdvisor review, it was a pleasure having you in our company for the weekend. The hotel has undergone renovations in the last couple of years and we've had great reviews since. The rooms are extremely comfortable and suitable to all guests, both leisure and corporate. They offer plush bedding, modern décor, convenient amenities, free WiFi, Foxtel and DVD hire, in-room dining (a rarity in Albury) and even a fully stocked mini bar. Thank you for recommending our hotel to future corporate guests venturing to Albury. We understand that guests travelling solo want to experience that home away from home feeling and the Hovell Tree Inn offers that! We definitely pride ourselves in offering a high level of service and professionalism . We look forward to you next return to Albury. Kind regards, Genna Inzitari

"Lovely!"

4
15/11/2015

Good sized rooms that are well appointed and good decor. The beds are very comfortable and the bathroom spacious with a good shower. We only had a continental breakfast which was good and their menu sounded great. We didnt get a chance to look around the hotel and its facilities as we were only there for a short time but it seemed to be fairly centrally located.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Penny S, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had a comfortable stay with us. We take great pride in delivering our guests the highest quality accommodation. We are famous for comfortable bedding and the King Koil AH Beard pillow top mattresses are certainly a treat. We hope you enjoyed the amenities in your room. Our hotel rooms are well maintained, spacious and very well appointed. The hotel underwent renovation a few years ago - it's great to see the renovations are well received. We look forward to the next time you're staying with us. Kind regards, Genna Inzitari

"An outstanding stay"

5
15/11/2015

On the road to Canberra we decided to stay a night in Albury, requested a quiet room, got a good rate and a terrific check in from Chris. Room spot on and roomy, every thing worked, little balcony,invitation to Happy Hour, free undercover parking, good bed and shower. If all motels were like this travelling ( which we have done a lot! ) would be easy.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear travelman250, Thank you for your recent stay at the Hovell Tree Inn. We appreciate you taking the time to review our TripAdvisor page and recommending us to future travellers. We pride ourselves in being a small family business and strive to make all guests feel right at home. Chris, our Director is very accommodating and will be thrilled for his shout out - I will be sure to pass your kind review onto him. Our staff are known for their professional and friendly mannerism - and are most welcoming. We look forward to the next time you're staying with us, be sure to mention you're a return guest when making your next booking. Kind regards, Genna Inzitari

"A very pleasant stay"

5
15/11/2015

Driving to Canberra from Melbourne we stayed here for one night. We were upgraded to a larger room , the bed was very comfortable and we enjoyed the whole experience. Ate at the restaurant and found it good quality and reasonably priced. A little out of the way but opposite lovely gardens. No traffic noise.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear armyd7847, Thank you for your recent stay at the Hovell Tree Inn and for taking the time to leave us with a fantastic TripAdvisor review. Thrilled to be able to accommodate you upon your recent trip to Canberra. Thank you for utilising our fantastic Hovell Bar and Grill - it is certainly very popular among our hotel guests. We are known for offering excellent service and delicious and innovative meals and beverages. Be sure to try our delicious new spring/summer dinner menu – boasting selections such as Dukkah Crumbed Salmon, Smoky Pork Ribs and Rib Eye Fillet. We look forward to your next stay with us, you're welcome back anytime. Best wishes, Genna Inzitari

"Overnight stay and breakfast"

5
15/11/2015

Stayed for 1 night in a Queen room. Room was decent sized and clean. Bathroom looked newly refurbished. Service was great. The included cooked breakfast in the rate was plentiful and tasty. Would definitely stay again.

"Great stay"

5
13/11/2015

Great staff. Easy check in. Undercover parking which was useful as it rained while we were there. Bathroom was very clean and tidy and towels were nice and big. Beds were very comfortable. We did not have time to use the pool or gym during our stay

"Overnight Stop"

3
13/11/2015

We stayed in a room with One King & One Queen beds on 12 Nov. 2015, one night as we were driving from Sydney to Melbourne. A Good place to stop. The Hovel Tree Inn is situated in a nice surrounding close to the river. The reception desk was efficient, got our room very fast and it was in the Second building to the Reception + Restaurant. Got parking, went up to the second floor for our room by a clean lift but as we came to the wide corridor on the 2nd floor it did have a smell (4 pm) and we guessed that the Carpet was an issue-- suggest steam cleaning. The corridor was stuffy, no AC but the room had a decent AC. Room was spacious, nice bathroom, well furnished but no window to look out. There was one window, bringing in light but looking in to a Brick wall. OK for a night's sleep and it was quiet. We did have dinner in their Restaurant, food was OK, service was fast & efficient. We had BF next morning in our room and it came on time, well presented. As mentioned before, even the room carpets do deserve a steam cleaning. Thanks to the staff for their decent hospitality.

"My fav in Albury"

5
13/11/2015

I love staying here. It is very deceptive from the outside. Thought it might be for "oldies". Not that i mind oldies. The rooms are spacious, well redesigned and comfortable. We love the crew here. Very very very friendly with customer service outdoing a lot of 5 star places. This is the place for comfort, convenience and great service. Better than a lot of accommodation in cities. Thanks Hovell team. Love your work always.

"Great place for overnight stop."

4
12/11/2015

We have stayed at the Hovell Tree Inn several times. It is our "go to" place when driving along the Hume Hwy. staff are always bright and helpful. Rooms are a good size and very clean. Meals are always good.

"Awesome service, Great room!"

5
11/11/2015

We've been on a three week road trip around NSW and VIC so we've stayed in our share of hotels here, and this place was a stand-out! Ben O'Reilly was oustanding, greeting us after a long drive and getting us a great rate on the last available room! He made sure we had all we needed and more, sending a surprise to the already amazing deluxe spa room. The restaurant was very nice, great to not need to find somewhere outside after the drive. Room was modern and spotless, very nicely decorated. We enjoyed the hotel and Albury enough that we stopped an extra night. Highly recommend!

"Not as good this time"

2
08/11/2015

It's still a nice place to stay but they are not very accommodating. They have their strict rules and stick with them. No flexibility even when the circumstance difficult. No understanding either. Have some compassion and empathy. Reception very condescending. Stayed here for years and years but never again.

"Modern room with full facilities"

4
07/11/2015

Love the renovations done in the rooms. Very sleek, modern and clean. Location was perfect, right across from the beautiful Murray River. Staff were very friendly and helpful as well. Will definitely stay here again.

"Great Staff, Great Room, Great Facilities"

5
04/11/2015

Arrived at 7pm on a Sunday evening and was pleased to find the on-site restaurant open and serving until 8.30pm. Very convenient and (happily) child friendly. Service was excellent and food was of a good standard. Every staff member that I interacted with at this hotel was friendly and professional. Check in and check out was a breeze. The room was a good size with comfortable beds, air conditioning and a good size bathroom with a good shower. Small toiletries (including tissues) are provided as are tea and coffee making facilities. We did not have a chance to use the pool but had a quick dip in the spa and used the gym. Whilst the spa and sauna room was a little dated (the only place in the building that is) it was still clean, roomy and perfectly functional and so there would be no need to update this space. The gym has a treadmill, bike, elliptical, rowing machine, weights apparatus and hand weights - everything you need for a quick workout. I found there to be plenty of parking. Overall - I have already booked to stay again. In my opinion this is the best place in Albury to stay - especially if staying for more than one night.

"Love this hotel and have returned many times"

4
02/11/2015

This is a very clean well kept hotel at a very reasonable price. There is parking under the hotel with some security cameras. Rooms are roomy and well facilitated and beds have really really comfortable mattresses. there is a restaurant and a bar, and we ate breakfast and really enjoyed it at the restaurant, which was good value. The staff here are really great, and we appreciated the help we where given at the front desk and with our luggage especially when re packing the car which was quiet difficult as the car was full. Also, the restaurant staff where very happy to make us a take away coffee after the restaurant had closed after breakfast. Overall I would rate the service and quality of rooms as very high and will return again. We suggested that some notes should be left in the room about the significance of the park over the road as there is an interesting landmark where Hume and Hovell visited on their explorations.

"Great stay with minor cosmetic issue"

5
29/10/2015

Hotel staff very good, restaurant very good, room good Only one minor comment our room overlooked water tanks and a storage area which was not too attractive when sitting on the deck. Some cosmetic covering of this area would be easily achieved . The hotel did not appear to be full so we were disappointed to have been given this room when further along the corridor the rooms were empty and not overlooking tanks etc.

"The most complete home away from home"

5
28/10/2015

My wife and I had a round trip to Melbourne recently and we made our pit stops at Albury's Best Western Plus, the Hovell Tree Inn. The staff are great, nothing is too much trouble. The Restaurant is fabulous and better than many of the high end priced eating spots in Sydney. Staying at the Hovell Tree Inn gave us a chance to spend a morning in Albury that was a joy in itself. Since the Sydney-Melbourne freeway now bypasses the City, Albury now has an ambience one associates with a large village. It looks cool and is worthy of your attention.

"Family 2 bedroom unit"

5
28/10/2015

Very clean well presented rooms.Lounge area was good size and bathrooms were good size and new.Beds were comfortable and we experienced no noise issues. In general amenities were good and we would stay there again,

"Great service"

5
27/10/2015

We didn't have a reservation but were greeted promptly and warmly welcomed by front desk at a late hour. Fantastic room. Clean and spacious. Comfy bed. Lovely amenities in bathroom. Fluffy big towels. Great shower. Great breakfast. Service was outstanding by all staff. Highly recommend.

"super comfortable"

5
26/10/2015

I travel extensively on business. My key criteria for accommodation is a comfortable bed & quiet room for a restful stay. The Hovell tree has this in spades. Fantastic King coil beds, very very comfortable. In particular the apartments are the place to stay if your staying several nights. Highly Recommend people!

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Foodies37, Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had a comfortable stay with us. We take great pride in delivering our guests the highest quality accommodation. We are famous for comfortable bedding and the King Koil AH Beard pillow top mattresses are certainly a treat. We hope you enjoyed the amenities in your room - the Nespresso Coffee Machine. The next time you're staying with us, be sure to check out our AH Beard partnership - it enables our guests to purchase the exact same bed direct. We're delighted to hear you enjoyed your overall experience at our hotel during your recent business trip. We look forward to the next time you're staying with us. Best wishes, Genna Inzitari

"Excellent stay"

5
26/10/2015

The room was very comfortable, clean and roomy. The staff were very friendly. We would definitely stay there again. The dining room was very nice and we enjoyed the evening meal. We also enjoyed the cooked breakfast.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Sue2135, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. Thank you for commenting on our professional and friendly team. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and conformable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. We appreciate you commenting on the efficiency and service in our restaurant. The team in the Hovell Bar and Grill do an excellent job and we're glad to hear you had an enjoyable meal and exceptional customer service. Guests are invited to enjoy a relaxed dining atmosphere, delicious and inventive food and beverage and best of all, a stunning view of lush parkland. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari

"One night business stay"

4
24/10/2015

I chose this hotel because of its location in the town center and the amenities listed on its website. It was a good decision since the hotel was clean, rooms were spacious and had the basic important things such as tea and coffee previsions, in-room safe and a nice modern bathroom. Reception staff were friendly and helpful, and the room rate I chose was inclusive of an adequate continental breakfast. They have a gym which I didn't visited and a small pool which can be seen from the bar when we availed of the happy hour drinks. The hotel is about 3 or 4 long blocks to the main street (Dean street) where most of the restaurants and shops are situated, and about 2 blocks to River Deck Cafe overlooking the Murray river. I convinced all my colleagues to stay here to and like me, they were not disappointed.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear MRYMelbourne, Thank you for recent stay at the Hovell Tree Inn, we appreciate your excellent feedback. We are the ideal destination for the corporate traveller with everything you need right here. Well appointed and stylish accommodation, fantastic and popular on-site restaurant, great facilities including a gymnasium, sauna and spa, not to mention located in a prominent location overlooking the Murray esplanade and only a five minute walk to town. We recommend our guests to venture over to the Murray River - the River Deck is a lovely cafe with excellent meals and stunning view. It's only a short five minute walk, very convenient from the hotel. We look forward to the next time you're staying with us. Please contact our guests' services team in regards to setting up a corporate plan for yourself and your company - you're guaranteed a great rate every visit. All the best, Genna Inzitari

"Great Place to Stay"

5
21/10/2015

Stayed for work on 19 & 20 Oct 2015 in a 1 bed unit. Fantastic place. Quiet with a fantastically comfortable bed and 2 flat screen TV's (1 in the bed and a supersized one in the living area). Very clean, staff were great and food not bad either. Directly opposite the famous Fruit Fly Circus training venue and a short walk to the main centre of Albury.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear Oodi65, Thank you for your recent stay with us at the Hovell Tree Inn, we're delighted with your TripAdvisor review. We strive to deliver excellent and professional customer service, well appointed and stylish hotel rooms, comfortable King Koil bedding, great amenities and facilities, fantastic meals and beverages in our Hovel Bar and Grill, not to mention positioned in an ideal location close to town, stunning surrounds and easy access to major roads for onward travel - the whole package really. Hopefully you will have the pleasure of joining us over the summer months - where the Murray River parkland is thriving, the weather is warm and our pool is a must at the end of the day. We look forward to the next time you're visiting our hotel, you're welcome back anytime. Kind regards, Genna Inzitari

"Excellent example of a country hotel"

4
20/10/2015

We spent one night here en-route back to Canberra. Check-in/check-out was friendly and efficient. The room was pleasant surprise being light, spacious and attractive with modern decore. It had a table for two as well as a desk and sofa and still had bags of space to walk around. The bed was nicely dressed and very comfortable. The hotel provided free Wi-Fi, a guest laundry and gym. There was a very pleasant green park outlook from our room on the second floor and I was pleased there was lift access. The restaurant is used as a breakfast room in the morning and we . Having had a long day, we were very pleased to see the hotel provided room service from the restaurant, although were less pleased they charged $4 for room service delivery. My husband was happy with his spare ribs which was a generous serve but unfortunately my eye fillet steak was tough as boot leather. I will definitely stay here again, but will pass on the restaurant next time.

INZGROUP, Manager at BEST WESTERN PLUS Hovell Tree Inn, responded to this review
Dear tessacate88, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. We're thrilled you had an enjoyable experience at our hotel. We pride ourselves on offering stylish and modern decor, comfortable bedding, clean and well maintained hotel rooms, plush hotel towels, but most notably, we strive to deliver an overall hotel experience. Thank you for utilising our wonderful on-site restaurant. Room service fees are a necessity at any hotel, and we feel ours is very generous given the time and resources allocated. Room service is a luxury here in Albury, being one of the only hotels to provide the service and we're thrilled to be able to offer the guests this service. We're saddened you did not enjoy the Eye Fillet - this is extremely out of character for us, I can assure you we receive excellent feedback on our chefs abilities for cooking the perfect steak. Nevertheless, I will pass on your feedback to our restaurant manager. We look forward to your next stop over with us, hopefully you will join us in the Hovell Bar and Grill, we're certain you won't be disappointed, All the best, Genna Inzitari

"You have to try the food"

5
19/10/2015

If you stay her you have to go the restaurant, the food is excellent, the beds are really comfy and the service is first class, which is more than I can say for out hotel in Melbourne (service wise) I won't name the hotel.

"Has it al"

5
19/10/2015

I have stayed at the Best Western Plus Hovell Tree Inn on three occasions now and every time have been more than happy with the service, location and value. Having stayed with kids on two of the three occasions and the apartments are perfect for a family with the pool being a real hit. Everything is within walking distance as well. Bar and restaurant are handy if you don't feel like venturing out and the beds are pretty comfy too!

"Very comfortable"

4
18/10/2015

We recently stayed in a 2 bedroom apartment with our family of 5. It was very spacious and had everything we needed for a really comfortable stay (the beds were super comfy). We would recommend to larger families for sure. The only faults I could find were that the couch really needs replacing (old and shabby) and the eggs in the restaurant for breakfast was probably the worst I have ever been served and completely inedible. Comfortable rooms and very friendly staff. We would stay again.

"Nothing to complain about!"

5
17/10/2015

This was a stopover on route home and it was perfect. Easy check in, comfy bed, spacious room with sofa, good wifi (free). Pleasant dinner in the restaurant with good service. Is also easy access to and from the freeway. It's a no brainer to stay here.

"One night stop over but will go back"

5
17/10/2015

Passing through and stayed one night. Everything from reception, the room, the bar, the staff were very good. This will be our motel for Albury from now on. The room was a good size and the breakfast in the morning was also very good.

"lovely hotel"

4
14/10/2015

We stayed for one night and enjoyed our stay. The room was large-it was a king- the bed very comfortable and everything was really clean. It is opposite a really nice park and the river, great for walking after a long drive. The staff were all very friendly and helpful. The bar over looks a small pool which is heated and quite pretty. We enjoyed the dinner in the restaurant, the food was nice and again the staff were great. At night the room was very quiet. If in Albury again we would definitely go back.

"A stop along the way."

5
13/10/2015

Recently, returning from Canberra to Melbourne the Hovell Tree was recommended to me; it more than met the recommendation. Subsequently, I broke the trip from Melbourne to Bathurst at the Hovell Tree and had the same excellent experience.

"Great stop over"

5
09/10/2015

We chose this hotel on Trip Advisors reviewers recommendation and were not disappointed. After a long day of driving we were welcomed by a friendy staff member who processed our booking quickly, plenty of undercover free parking. Spacious room with modern TV and air con, very clean, very comfortable bed. The Hotel is very quiet and in close proximity to the CBD, we ate at the hotel and were satisfied with the food although not too much atmosphere. Would definitely stay again and found it good value.

"Very clean, comfortable"

5
08/10/2015

Friendly staff, very comfortable clean rooms. Easy check in and checkout. Must try the restaurant, the food is good, and the manager is what makes the place. Awesome service. We stopped by this town on our way back to Sydney from Melbourne, would definitely return.

"A welcome experience"

5
08/10/2015

An overnight stopover but will definitely stay on return trip. Reception staff friendly and helpful. Rooms clean. Room service excellent when ordering evening meal. Food quality very good. Nothing more needs to be said.

"A great stopover ..."

4
06/10/2015

We've now stayed twice at the Best Western Hovell Tree Inn and were happy with both our stays. Our rooms were very clean, comfortable and modern. The staff were also friendly and helpful. The only negative was that the walls of our 2nd room (located in the main building) were very thin or poorly insulated as we could hear our neighbours quite well (child playing, TV etc). We didn't hear our neighbours in our first room though (which was located in the adjacent building) ... but maybe we didn't have any neighbours that night or maybe the walls are just thicker in that building. And just a couple of tips re location: The town centre is "just four blocks" from the motel but they're big blocks and it's a boring walk through an industrial zone-type area. So, instead, I'd spend the time enjoying the great park opposite the Hovell Inn and then driving to your restaurant. Also, ask the staff for recommendations as it seems like the great restaurants are not on the main strip in the city centre. NB: The Hovell Inn does have its own restaurant and, while we didn't eat there, the menu looked good.

"Consistently High Standards"

5
04/10/2015

We stay once or twice a year en route to Melbourne and we like it so much we wouldn't consider anywhere else. The staff are always friendly and helpful. The rooms are huge and thoughtfully fitted out. The beds are very comfortable and the bathrooms are spacious and modern with big soft towels. It ticks all the boxes for the weary traveller.

"wonderful stay"

5
04/10/2015

We have stayed at Hovell Tree many times but not since the new owners have taken over. We must congratulate the new owners on their staff training and the friendliness of the staff. We look forward to our next stay.