Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
Arden Hotel has been a very comfortable and stylish base for our 10 day stay in Lodz. Close to both Piotrkowska shopping street and all the attractions at Manufaktura. Situated in a quiet, safe area, the front desk is staffed 24 hours a day. Secure parking is available onsite. The spacious room exceeded our expectations, comfortable bed and modern bathroom. Delicious breakfast to suit a wide range of tastes and dietary needs is definitely worthwhile. We ate at the hotel restaurant on a number of occasions; enjoying Polish cuisine served by attentive, English speaking staff: Ania and Oliwia.
Dear Anne, Thank you for choosing us for your 10-day stay in Łódź and for such a wonderful review. We are delighted that you enjoyed the comfort and design of the hotel, our breakfast and the experience at Bohema Restaurant. A special thank you for mentioning Ania and Oliwia — we will be very happy to share your kind words with them. We hope to welcome you back to Aiden by Best Western Łódź on your next visit from Sydney! Best regards, Wiktor Krzemiński Front Office Shift Manager
We had the misfortune of arriving on a day when the city was in the process of doing work on the power lines. Consequently, the electricity on the entire street was turned off for hours. The hotel staff, specifically front desk agent Eliza, Barbara (a manager I think), and Angelika (housekeeping), went above and beyond typical customer service and very kindly offered to assist us carrying our heavy luggage up the steps to our room since the elevator was not in operation. The room was clean and spacious with a nice walk-in shower. There were a couple of negatives about the hotel, however. It is somewhat isolated without many restaurants nearby. It is not fully accessible as there are steps to get into the building and then a sunken floor in the lobby requiring that you climb down a couple of steps and then up a couple of steps to reach the front desk. Also, there are no laundry facilities or service available on site, which I believe is advertised on the hotel's website. Overall, however, this is a fine hotel for a short stay.
Dear MmeReverie, Thank you for your detailed and balanced review. We are especially pleased that Eliza, Barbara and Angelika took good care of you during the unexpected city power outage — we will make sure your kind words reach them. We also appreciate your comments regarding accessibility and laundry service. Feedback like this helps us identify where we need to communicate our facilities more clearly. We hope to have the opportunity to welcome you again under smoother circumstances. Best regards, Wiktor Krzemiński Front Office Shift Manager
Nous vous répondons sous 48H
Discutez par Messenger 
Echangez sur WhatsApp 
Discutez avec l'assistant vocal 
Nous écrire par message 
En direct par le chat 
Par WhatsApp
