Best Western Plus Hotel Parkway Inn, Wilsonville

Prior to arriving I was on the phone with the front desk, as a snowstorm was brewing on Interstate 5. Front desk quickly got me a room, and as I approached I could see the Welcoming sign. Beautiful facility and great staff throughout, from the BW Manager to front desk and breakfast assist person, Claire.

Jamie Hosley, General Manager at Best Western Plus Parkway Inn, responded to this review
Jim, It was wonderful to make your acquaintance during your visit at Best Western Plus Parkway Inn. Thank you for reviewing our property and sharing such kind words about the hotel. We hope to see you again under better circumstances with clearer driving conditions. Nevertheless; rain or shine we will be here for you with a warm smile. Safe Travels, Jamie Hosley

Close to the freeway, yet it's very quiet. They serve a hot breakfast. Some other hotels seem taking advantage of COVID-19 restriction by serving just juice and packaged pastries. The staff are very friendly and helpful. The beds are comfortable. There is a lot of room to organize belongings, especially when you stay multiple nights. I would definitely stay at this hotel when I visit south of Portland.

Jamie Hosley, General Manager at Best Western Plus Parkway Inn, responded to this review
Melody, Thanks for the wonderful review. It sounds like our amazing staff hit the mark with your 5 star stay at our property. Our soundproof rooms are wonderful and its quite convenient to be located right off I5. We are proud to serve a hot breakfast to our guests in a way that is safe for everyone. Our hotel was recently renovated and all the rooms have a pillowtop bed, everyone seems to be pleased. Stay with us again on your next trip to Wilsonville, Oregon! Jamie Hosley General Manager

Clean and Friendly Spacious Amenities - Hot Breakfast Served even during Covid. Rooms cleaned and replenished daily. A/C in room wasn't working great and the fridge in room made more noise than it should. But loved the size of room and friendliness of staff.

Jamie Hosley, General Manager at Best Western Plus Parkway Inn, responded to this review
Amanda, Thank you for taking the time to review our hotel. I'm happy to hear that you enjoyed our hot breakfast that's served daily between 6:30 and 8:30 AM. I appreciate the feedback regarding the noisy appliances in the guest room. Juan in maintenance is grateful for this information and will be sure to look into this issue. We would like to welcome you to visit our hotel again so we can show you a 5 star stay! Jamie Hosley General Manager

All staff made us truly feel welcome. Facilities were clean and there's plenty of free parking. Shopping and freeway close by. Breakfast was served by staff due to COVID precautions. We would love to stay here again!

Jamie Hosley, General Manager at Best Western Plus Parkway Inn, responded to this review
Valued Guest, We're pleased to hear you enjoyed the recent stay with us. Parking is always free and we offer places for trucks in our oversized lot. The Argyle center is within walking distance from us, I hope you were able to stop by our local Starbucks and Target (some of our top favorites). We are thankful to still run our hot breakfast and to be able to give our guests a hot meal before they hit the road. Come and see us again and we will be sure to give you another memorable stay! Jamie Hosley General Manager

We were here for a weekend trip. For the price, it was a great value. Decent breakfast and fitness center. The rooms were updated recently it seems, with newer carpet and granite bathroom counters. The A/C is a little loud but standard for this price range of hotel. Friendly staff.

We stay in this hotel often. Our son and his family live nearby, and we stay here when we visit them. The service is beyond excellent, and the rooms are clean, quiet and very comfortable. Highly recommend this hotel.

laquintainn, General Manager at Best Western Plus Parkway Inn, responded to this review
Thank you Laura for your stay at La Quinta Inn & Suites. We appreciate your business and our team is looking forward to your return. Please visit us soon. Sincerely, Shalini General Manager

I have stayed at this property many times over the past two to three years and have noticed a steady decline in service and the property overall. With lots of nearby options, I might encourage you to check those out first.

laquintainn, General Manager at Best Western Plus Parkway Inn, responded to this review
Dear Darrell, On behalf of our team at La Quinta Inn & Suites, I apologize for not standing up to your expectations. We are in process of renovating the property and heading our way from guest rooms to public area. Entire renovation is expected to be over in a month. Please come and visit us again for better experience. Our team will be happy to assist you with any request and it will mean a lot to us for your return business. Hoping to see you soon. Sincerely Shalini General Manager

My first room had a dirty bed cover; hair and brown marks. When asked for new bedding I was told housekeeping was gone and they were out of extra bedding. I was offered a new room. Upon arrival to my new room, there was used soap stuck on top of metal rod that attached the glass shower partition to the wall. Upon check out I was given a curt apology. The attendant made it feel like this was a common occurrence. I left feeling very disappointed. Overall the room was spacious and had a wet bar area, well designed/updated bathroom. Its just not cleaned well.

laquintainn, General Manager at Best Western Plus Parkway Inn, responded to this review
Dear Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn, Wilsonville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we were not able to stand to your expectations. It is relayed to our housekeeping department to go over all the issues and make sure not to repeat again as we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Shalini Patel General Manager LA Quinta Inn & Suites

I will be coming back since I loved 1 king bed deluxe. The room was big and bed N breakfast was very good. The location is close to 4 star nail salon, restaurant, shopping and this hotel is high luxury.

This hotel not only has excellent service overall but provides both a continental breakfast with my favorite waffle makers and cookies snack in the evening. Staff is professional and very helpful. Highly recommended