Best Western Hotel Torchlite,  Wheatland

4.0/5  - basé sur 229 notations.
1809 N 16th Street, 82201-2241, Wheatland, United States - Ver el mapa
+1 307 322 4070 +1 307 322 4754

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Este acogedor hotel de Wheatland, Wyoming, ofrece un cómodo y tranquilo lugar de alojamiento para huéspedes en viaje de negocios y ofrece una estratégica ubicación junto a la presa de Greyrocks, el Parque Estatal Guernesey y el Parque Estatal de Glendo para aquellos huéspedes en viaje de placer. Nuestras cómodas y acogedoras habitaciones están equipadas con televisión por cable vía satélite con tres canales HBO® , cafetera, nevera, microondas y mucho más. Disfrute de un merecido descanso por la noche y disfrute todas las mañanas de un desayuno caliente, completo gratuito con salchichas, tocino, huevos, cereales calientes y fríos, fruta fresca, jugos y galletas con salsa de carne. Relájese y desconecte tras un duro día de trabajo o visitas a lugares de interés en la piscina climatizada al aire libre y la bañera de hidromasaje de este hotel de Wheatland, Wyoming. Este hotel de Wheatland, Wyoming, ofrece asimismo una fantástica ubicación junto a las mejores zonas de caza de antílopes, venados, osos, faisanes, alces y patos. A sólo 48 kilómetros de este hotel BEST WESTERN de Wyoming, los entusiastas de la caza podrá encontrar el coto de caza de Sybille. Muchos de nuestros huéspedes suelen explorar la zona recorriendo las atracciones cercanas. Relájese contemplando la cordillera montañosa Laramie o pase el día pescando, navegando o practicando esquí acuático en la presa Greyrocks Reservoir, el Parque Estatal Guernsey y el Parque Estatal Glendo. Otros huéspedes disfrutarán descubriendo la rica historia de la región sureste de Wyoming en el enclave histórico de Fort Laramie. Con un fácil acceso a la carretera interestatal 25, el Best Western® Torchlite ofrece una estratégica ubicación entre Denver y el Parque Nacional de Yellowstone. Este hotel de Wheatland, Wyoming ha obtenido recientemente el Premio Best Western Chairperson Award en dos ocasiones y es el único hotel de alto nivel de la zona, así como el único que sirve un desayuno caliente y cuenta con una piscina de tamaño estándar para uso de los huéspedes. Si desea disfrutar de un servicio de primer nivel y de una confortable estancia, reserve una habitación hoy mismo en este hotel de Wheatland, Wyoming.

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Habitación 1

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Basado en la opinión de 229 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
124
Muy bueno
 
58
Bueno
 
24
Mediocre
 
10
Horrible
 
13
Con amigos Con amigos 12
De negocios De negocios 67
En familia En familia 68
En pareja En pareja 68
En solitario En solitario 11
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Best Western Torchlite,Wheatland
  • 5
    « Basketball Tournament »

    We drove from Rawlins to Wheatland to attend my grandson's basketball tournament. Sheila greeted us and checked us in. She made sure to give a ground floor room as requested. She also took the time to ask if we had a best western rewards and then sign us up electronically since we didn't. We were given a nice welcome basket. It had apple, orange, crackers, a plate and eating utensils. I thought that was very forward thinking of the hotel. We stayed in room 105. The hotel is an exterior entrance and is well kept. The room is updated with flat screen, small fridge, and microwave. The hotel is older, but the rooms seem to be renovated. The tub, toilet part of the bathroom is older but well kept and functional. It is a card entry system. The beds are very comfortable. I don't know what kind of mattress' they are using but waking up without back pain was very nice. The staff is very friendly and will help in any way they can. There were families with kids on both sides of us and we never heard any sound of either room. Either they have the quietest children in the world or the rooms are well insulated. The breakfast is pre-prepared food, but there is a lot of it, and a lot of choices. omlettes, fried egg patties, sausage (both link and patty), bacon, scrambled. They have a make your own yogurt area. It has packaged yogurt in the fridge below and then they provide toppings like granola to put on top. A waffle maker, biscuits and gravy, bagels, muffins, fruit and all the regular cereals. Its all labeled and the hot stuff is freshly prepared and kept hot. If you are passing through on Hwy 25, I highly recommend this hotel for your stay.

    4
    « The place to stay in Wheatland »

    We usually just drive past Wheatland on I25 but our trip timing called for an overnight there. The Torchlite was a great choice! Convenient, quiet, clean, comfortable and pet-friendly with a great breakfast to start the next day. Pets and humans receive a delightful gift bag at check-in. The staff were helpful and friendly and we were greeted by a beautiful sunrise.

    5
    « Stop over on Way to Sheridan »

    Late at night, with expected bad weather ahead, we stopped by to spend the night. Hotel staff were extremely friendly. The bed was very comfortable and check out was easy . Breakfast was fair to me , but my husband enjoyed his .

    5
    « Wish we could have stayed longer! »

    This hotel is excellent! The room was nice and clean, even though they do allow pets. Comfortable beds and pillows. Clean bathroom and shower. In-room Keureg coffee and tea. Very quiet. Breakfast was more than I could have expected: cheese omelets, biscuits and gravy, waffles, plus cereal, toast, etc. They even gave us a gift basket at check in with snacks and water in it, which was so nice after a long day on the road. I just wish we had a reason to get stuck in Wheatland again!!

    5
    « Great value »

    One of the many wonderful things about this hotel was the customer service was exemplary. They provided us with a gift basket and chocolate chip cookies. Deb called soon after we were in our room to see if everything was acceptable. The beds were comfortable, and the room was newly remodeled. Breakfast was tasty and many choices were offered. They even had three kinds of yogurt, one of which was Noosa yogurt; that's like dessert for breakfast. We were also very pleased with the price! Our kids were sad that the pool wasn't inside.

    2
    « e hard to locate but worth looking for. Great breakfast. »

    Great place to stay. Very welcoming. A little hard to find but worth looking for it. We had a very enjoyable experience staff was great and everything was clean Great breakfast. We have stayed there twice and will stay again

    5
    « Great place! »

    Happened upon this gem while travelling. Front desk staff was amazing! Rooms very clean, everything in good working condition. Standard buffet breakfast, but was hot and fresh. The breakfast area was very clean as well. Just off the freeway, so easy in and out; however, very little freeway noise. We were presented with a gift basket upon check in which included bottled water, fruit, muffin, granola bar, crackers.....was a nice treat!

    5
    « Awesome place!! »

    Very clean and the staff was awesome!! The breakfast was terrific! I was there on a business trip from Phoenix. Overnight the weather turned to crap. I woke up with snow on my rental car. The staff knew that I needed to get back to Denver to catch a flight and they showed concern for my drive due to snow and black ice on the roads. What an awesome crew!!

    4
    « Nice Place »

    An older style BW but clean and comfortable. Motel staff extremely nice and helpful. They make you feel at home. Breakfast was good. Rooms are clean and as always, BW usually has the best beds in the industry.

    5
    « Thank you Wheatland, WY BestWesterm! »

    Awesome Staff & Pet Friendly Totally felt cared for & liked. More hotels need to treat guests like they do here. From caring attitude at check-in, to ?how can we help you? every step of the way. Thanks Sheila & Staff!!!

  • 5
    « Always a great stay !!! »

    We love this place , right off the highway , gift baskets for pets and people . Beds are comfy , room was awesome , easy check in and check out . We will continue to use this facility on our trips back to Oklahoma.

    5
    « Safe haven in a snow storm »

    So Glad that there was a Best Western Motel to get into and off the highway during a heavy snow ... The roads were complete white out conditions... The Best Western sign was a great relief... They made sure I had a nice warm room and welcomed my dog as well!!! The breakfast was also well appreciated the next morning!!! I might make a habit of stopping there more often when traveling that direction...

    5
    « One of the Best Check-in Experiences I have Ever Had »

    I only stayed here for one night, but the experience I had was one of the best I have ever had. The front desk clerk was friendly and helpful. They provide every guest with a welcome basket. You receive a call shortly after arriving in your room to ensure everything meets your needs and expectations. There were extra towels, extra soap and plenty of pillows. There was also a hand written note from the housekeeper thanking me for my stay. This is not the Ritz-Carlton, but the value and the experience were exceptional.

    5
    « EXCELLENT PLACE TO STAY »

    Every year for the last 4 years in October my daughter, son-in- law and I stay at the Best Western hotel in Wheatland. We have always been very pleased with there accommodations. I am an amputee and have always been accommodated with a room in the lower level eliminating the need to haul luggage to the second level. This is very much appreciated.

    4
    « Welcoming! »

    We received a great Best Western welcome. The staff was very accommodating. Rooms are clean and quiet and the free breakfast was well done. Staff recommended a great restaurant for dinner which was within walking distance from the hotel. There is amble parking and it is well lit. Would definitely stay at the Torchlite again!

    5
    « Excellent super clean comfy room »

    The room was immaculate, very comfortable. There was more than enough towels and coffee. Breakfast was great, a lot of it, and variables. Staff were very friendly and accommodating. Would HIGHLY suggest this hotel!

    4
    « One night stay while on the road »

    After a long day on the road we found this Hotel to be just what we needed. Room was spacious, very clean and the bed was comfortable. The building is a bit dated, bathroom was small, but again for a one night stay it was perfect. The front desk staff was very welcoming upon checking in and check out. We did not have the complementary breakfast, but it looked to be the standard fare offered at most hotels. Mexican restaurant next door had great food at reasonable prices

    5
    « 9:00 am »

    This Best Western motel has been one of the most highly rated by myself and spouse. All the amenities you want in a motel/hotel were there and we so greatly needed. Thank you to all your staff! We will certainly recommend your hotel/motel to all who will be in the area.

    4
    « Best Western Torchlite »

    The Best Western Torchlite was a little more compact than other Best Western Motels but had all the amenities. There was a gift to us of fruit, water and snacks that was very nice. It was also next door to a restaurant that was where we had dinner.

    5
    « BEST IN WHEATLAND »

    If there is a better lodging experience in Wheatland I have never found it. The staff was very friendly. The room was clean and very comfortable. Thee bed was better then I have at home. Overall one of the best hotel stays I have had in a very long time.

  • 4
    « Would stay again »

    My impression was that this is a well maintained facility with some updates so that it is up to Best Western standards. Ours was a pleasant stay with no issues. The front desk staff was helpful with our questions concerning local attractions.

    5
    « Making Best Westerns Great Again! »

    I had broke down on the interstate, had to be towed and needed a room. Best Western is always my first choice in stays, and this time proved to be the right call again. Rooms were clean, cozy, good AC and well performing WiFi. Never stayed here before, but Best Westerns seem to hold their standards where ever you find one. Lacey at the front desk couldn't have been more welcoming, helpful, and sociable. Good eats next door, just a short walk across the parking lot. Thanks to all!

    5
    « Only Place I Stay When I'm in Town for Biz or Pleasure »

    I just adore the Best Western Torchllite. Love everything about this place: the people whom staff it, the owner, Cooper, the welcome gift of a wonderful fruit, pastry, chocolates, crackers from the owner given to each room. Beds are comfy. Housekeeping does a wonderful job and are highly trained to look for all to make sure the guests are comfy and safe. The staff is remarkable, professional, knowledgeable and make sure you are comfy, safe, and have everything you need for comfort. The pool and hot tub are so great: especially after a loooong workday. That pool is cleaner than mine and I'm a fastidious person! The property is jept up nicely. Yep, it's older but better than new!! This property is loved and cared for by the owner and all who work there. The rooms are well appointed, the WIFI/or wired net is great (had not one issue with transmitting my data). Susie, the owner is super. Her father built this property and she cares for it with such grace: in fact I believe her father would be very proud of her.WHat a way to honor him! Breakfast is better than going to a restaurant...in fact it is breakfast...not just a continental breakfast: waffles, French toast, eggs, breakfast burritos with salsa, oatmeal, yougurt, cereal, bagels, muffins, toast, sausage, bacon, eggs in a couple different ways, juice, coffee, teas, milk...oh so more. At night you can make a yogurt parfait, have juice, coffee, tea, cookies. You NEVER go hungry here. Thankyou, Susie, Lacey, Deb, Alice, Cooper, Jason, Gloria, Sandra, Jason, the pool and maintenance staff and all I have forgotten to mention. Gem of a property!!

    4
    « Quiet comfortable stay »

    Rooms were very clean, all staff very nice and helpful. Beds must be brand new, hard but comfortable. Welcome basket was a nice treat. Breakfast was very nice. Free internet was fast and was easy to hook up to.

    5
    « The Best of the Best Western »

    This is the most wonderful hotel! The manager wants everyone to feel welcome. She gives every guest a gift basket, even doggy gift baskets!. Food is available all night not just at breakfast. The breakfast is wonderful.Scrambled eggs, omelets ,biscuits and gravy, bacon, sausage, waffles, I can't even remember everything that was served. Very clean, staff all very friendly, pool and hot tub nice. the set up of the room was roomy and tasteful. Great place to stay!!!

    4
    « Extras outweigh older hotel »

    Management does a really nice job with this older hotel. Many extras outweigh any concerns about this being an older hotel. Nice outdoor pool, good exercise room, well done room upgrades that make this hotel feel like you are really happy to be there. Great bed. Give this hotel a try!

    5
    « Best Western Torchlite Inn saved the day.. »

    We had traveled to Nebraska to see the Eclipse and on the return flight out of Denver, we were swept up in traffic and need a place to stay that night. I used my Best Western App and found the Torchlite Inn in Wheatland, Wy. Susie took my call and made sure we had a room available. I have been to many Best Westerns across the country and many newer ones, but i have never been treated so well by the staff as i was at this Inn. The rooms were large and clean. We had a Kurig Coffee maker with choices of coffee and tea. I was given a basket with cookies, fruit and other treats as i checked in. There was a hand made towel art basket of shampoos etc in the room. The TV was large and the room was cool and quiet. I can't say enough about finding a clean, safe haven from the miseries of travel. This fit every need we had. Thanks Susie! You guys are the best.

    5
    « Treated us great »

    Our vehicle broke down while leaving Wyoming after the 2017 solar eclipse and we got stuck in Wheatland. We stayed at the Best Western Torchlite, and we were very impressed by the friendly reception, the snacks and drinks available in the lobby 24/7, the wonderful pool/hot tub to relax in after a frustrating day, and the large number of amenities available in our room. I was also impressed to notice that the pool and hot tub had a lift for handicapped accessibility. We were very glad that the room had a microwave, fridge, and freezer, in addition to the standard ice machine, since our cooler had long since run out of ice. We were unsure when our vehicle would be working again so I spoke to the owner (who came to our table at breakfast) about storing our luggage after the checkout time and she assured me we could have as late of a checkout as we needed. This hotel was exceptionally friendly and accommodating for us, especially given they were a small town location just coming off of several days of being swamped by eclipse travelers.

    5
    « Great deal, great staff »

    Very comfortable beds! Stayed here the night of Solar eclipse when the staff and town was under great pressure. They handled it with grace. Many other hotels in Wyoming inflated their rates, gouging customers. This place did not!!

    5
    « Great place to relax and sleep. »

    Great location for a stop. Next to a car wash, gym, shops, and restaurants. Comfortable rooms, great tv package, and wonderful beds. Breakfast choices are amazing. I've not seen such a full breakfast in my travels lately. I will be staying here again!

  • 2
    « Problems With Handicap Accessibility »

    Handicap accessibility for my daughter into/out of the room was difficult and impossible into the hotel lobby. Add a few annoying maintenance issues with water and air conditioning and you have a stay not worth the price. If you are disabled in a wheelchair, then you are better off staying somewhere else.

    5
    « Others may be newer, but not better »

    Yes. Yes. Yes. Someone actually understand customer service!I was only able to stay for one night, being in town on business. The hotel is conveniently located and offers some of the best customer service I have experienced anywhere. Upon check-in, the manager made sure I was signed up for all reward problems, gave me a gift pack, and offered freshly baked cookies. Within 20 minutes of arriving in my room, the front desk called to make sure everything with my room was satisfactory. Although not new, the room was nicely remodeled, and comfortable. The pool and hottub were perfect temperatures, and breakfast was nicely done. The breakfast area was clean and well-supplied, which can be rather rare. Housekeeping even changed the linens in the room during the 15 minutes I was at breakfast because I accidentally put out the "please make up room" sign instead of "do not disturb". I look forward to staying at the Torchlight Inn on my next visit, and won't even look for anywhere to stay.

    5
    « good experience »

    All around great experience. Staff was not only informative but all around great. We only stayed 1 night going through but would recommend hotel to everyone. Rooms clean, good options for breakfast. In preparation for eclipse desk clerk gave us great information about filling up fuel, prices were to double the next day after our stay.

    5
    « Very happy with our stay here »

    Comfortable room and helpful staff. Welcome basket was a surprise! My best hotel experience ever travelling as a family. We needed to stop for a night and am very happy we picked this one. Staff at the counter was very friendly

    5
    « We always choose Best Western when we can. »

    We used to choose BW occasionally but now seek them out as we travel. Staff goes out of their way to serve. This one gave us a goodie basket when we checked in and provided fresh baked cookies to go with the always available coffee.

    5
    « Best Western Torchlite »

    We really enjoyed our visit at this Best Western. The staff were very helpful and friendly. We loved the cookies in the lobby!!! Oh and they gave us a grab-and-go basket with water, fruit and food items. Very nice touch! They were very helpful finding us a place to eat. One of our best experiences at a Best Western.

    5
    « Outstanding motel »

    Comfortable room with excellent amenities; very helpful and considerate staff; a surprising gift of fruit and bottled water at check-in; great hot breakfast; would try to arrange future trips to include a stay here.

    5
    « What a delightful surprise for a small town!! »

    This particular Best Western seems to excel above the rest...we think it a bit older but definitely been kept clean and up to date. The staff extremely helpful...we needed to stop for the night and just randomly picked this place...we were VERY HAPPY with it.

    5
    « Nice respite after a long day of traveling!! »

    Very clean, quiet and comfortable. Easy access and plenty of parking even for those hauling a trailer or traveling in an RV. We were surprised to receive a nice snack basket at check-in and there was even Bath and Body Works basket in the room.We would definitely stay there again.

    5
    « Out West Family Vacation »

    The rooms were clean and comfy. Snacks and drinks available throughout the day and evening. Restaurants near by are in walking distance. Heated outdoor pool and jacuzzi. FULL breakfast in the morning.

  • 5
    « Vacation »

    Excellent place to stay when traveling , wonderful people . will always stay there when traveling that direction , have already told others the owner and her son joined us for breakfast and gave us a card with her number , so if we had any trouble on our trip to give her a call and the would assist in any way they . Very special people , Really great to see that kind of caring now days. Thanks to all at the Torchlite .

    5
    « Extremely impressed »

    This was a positive experience from the moment we booked our room. The staff here works hard from the minute you step in the door to make you feel welcome and to make sure that your stay is a great one. We received a lovely welcome basket and helpful suggestions for dining. Once in the room you could tell that the caring didn't stop at the front desk. The room was neat, clean and looked to be recently updated. Breakfast was great with a nice variety to choose from and a clean place to enjoy the meal. We had pleasant conversations with the staff and manager Suzanne made sure we knew her help was available should we need anything. We will think of this place first when we need to stay in Wheatland!!!

    5
    « Excellent »

    Myself and several friends arrived late in the afternoon after riding about 500 miles , 10 hours and exhausted. The lady on the desk was nice and patient, I think it was Deb. She was so helpful in recommending a place close by to eat. The next morning breakfast was great and check out was easy with Lacey. Thanks for a wonderful stay.

    5
    « Friendly stay »

    Everything was great. Very pleasant staff . Easy location to access from I 25. Would visit here again if the need arises. Visited with the owner and she was very nice and helpful with ideas to see things in the area. Oregon trails are very close to the hotel. We went to that area and drove around the lake. Lots of fun.

    5
    « "Amazing Hospitality" »

    We had a wonderful experience! Upon checking-in we received a welcome basket. Then on top of that, they also gave us a doggie basket full of goodies for the pet we were traveling to pick-up. The staff went above and beyond to make our stay a great one. Breakfast was delicious and they even had beverages available at all times. We were so happy that we stayed at the Torchlite!!! The Dog basket was amazing!!!

    5
    « Pleasantly surprised »

    The staff was very helpful and friendly! Room was clean and breakfast had a nice selection. Coffee was available at all times and they had flavored coffee creamers. This makes me happy :-) pool was just the right size for my boys. I would stay here again!

    5
    « Turned a horrible trip into a great one »

    After getting stranded in Wyoming with a flat tire, a dog, and my 15 month old daughter, I stopped in Wheatland to stay the night. Fate brought me to the Best Western Torchlite Inn which, I was relieved to discover, welcomed pets, had free breakfast, and had rooms available. After a really terrible day, I walked in and was greeted by Sheila, who got me a pet-friendly room on the bottom floor, and gave me a gift basket for me and my daughter, and then to my surprise, one for my dog.  In the morning, we had many choices for hot breakfast, a high chair was provided for my daughter, and I was greeted by the owner, Susie. Upon learning that we were waiting for a new tire and were traveling another 250 miles alone, she gave me her card and insisted I call if I had any trouble on the road. She also made sure that the front desk clerk knew I may need a late checkout while I waited for the tire.  Wheatland is a very, very small town and I didn't expect much,  but I was blown away at the kindness, hospitality, and service I received from Susie and her crew. The room was clean, my dog was not only allowed, but welcomed as a beloved family member, and the safety of my daughter and I was never in question.  I wanted to make sure you knew what a wonderful asset you have representing the BW brand. If I knew that my dog was welcome at any Best Western in the country and this was the service I could expect wherever I went, I would stay at Best Western exclusively.  No, it wasn't fancy or modern, but my daughter, my dog, and I were safe, comfortable, and well taken care of.

    5
    « Exceptional service »

    We thoroughly enjoyed our stay at this hotel. It's not a new property but the service far exceeded any we've received at the newer cookie-cutter hotels. The room and common areas were spotlessly clean; everything worked flawlessly (including the Wifi); and the staff couldn't have been nicer. The fruit basket upon arrival and the hot breakfast options were nice bonuses. We would definitely stay here again.

    5
    « Nice place »

    We were very happy with this place. From the initial reservations all the way through our stay, the staff were extremely helpful and friendly. They worked to get us into our rooms as fast as they could. They had good recommendations for dinner, and opened breakfast early for us. Definitely recommend this place when in Wheatland.

    4
    « Great Find! »

    Upon arrival, we were given a members gift bag with all kinds of goodies. They had cookies, yogurt with toppings available 24/7. In the room was a Keurig coffee maker, tons of TV channels, and a great night's sleep. The breakfast bar offered absolutely everything you might want: hot cooked eggs & meats, french toast, waffles, cereals, yogurts, & fruit. This is an old-style motel layout so you can park right in front of your room. The only negative was the lack of enough outlets.

  • 5
    « thank you »

    This place was one of the best that i have stayed in in a long time. They called the room to make sure everything was okay and to my standards. Room was clean the bed was great quality thank you all so much i will be back. They gave me a fruit basket witch was needed in the middle of the night.In the morning the hot food was fresh the place was clean they had everything i needed. the staff was friendly and helpful to me

    5
    « Torchlite, Wheatland WY »

    Excellent hotel to stay at! Staff very friendly. I dealt with both late night staff upon check-in and day staff on checkout, both ladies were very pleasant and helpful. Room was large, clean and great air conditioner. Décor was very nice and hotel very clean. I was very surprised to find out hotel was over 20 years old as you couldn't tell from rooms or condition of facility. Suggest you have earplugs (which I always pack) if not used to traffic as they are off Interstate and we could hear traffic.

    5
    « Best Place to Stay in Wheatland »

    We came to Wheatland for our Son's wedding. The staff were so helpful and good to us. The breakfast is the best we've ever had. This is a comfortable, secure hotel that is a great place for families. They even have a hot tub and patio area with barbecue grills. When we come to Wheatland to visit family, there is nowhere else we'd rather stay.

    5
    « Loved it! »

    We are on our way to Denver and decided to stop here for the night. It's right off the interstate so it was easy to find and get to. They have lots of discount rates so make sure to ask about those. Sheila checked us in and was absolutely wonderful! Very polite and professional. The room is clean, quite and cozy. There was a towel decoration that had shampoo, conditioner and soap inside it that I thought was very neat. We were even given a gift basket filled with goodies. They also have free breakfast from 6:00-9:00. This was a great find and I would definitely stay here again!!

    5
    « An excellent facility! »

    This hotel is very well managed and it shows in all the little things. A lot of hotels charge a lot more and aren't as clean, welcoming and taking care of the little things- soft towels, excellent coffee, a welcoming small gift (maybe only for BW rewards members?) and follow thru by staff to make sure everythng is just right! Even the comlimantary breakfast is far better than a lot of more expensive hotels. Cudos to the manager and staff - the service and cleanliness is appreciated!

    1
    « Torch the Torchlite »

    The rooms and breakfast area were dumpy. But worst of all, I accidentally double booked my reservation so they charged me for a no-show even though I still ended up staying there the next day. Technically within their right to do so, but really bad business practice.

    5
    « Nice place »

    Beds were comfy. Amenities were awesome, loved having a Keurig coffee machine in the room. Breakfast was outstanding! Pool is very well kept. Staff was very friendly and helpful. Parking is great. We enjoyed our stay.

    5
    « Good night's sleep »

    The room was very clean! The A/C worked very well and wasn't too noisy. The office staff at check-in and out was extremely helpful and friendly. The included breakfast was probably the best 'free" breakfast we have ever encountered. So many choices, hot and fresh tasting. The eating area was very clean. We would definitely stay here again if in the area.

    5
    « Torchlite - a pleasant surprise »

    Very good service. Excellent amenities. Quiet, clean, spacious room with the best bed I've had for some time. The person checking me in directed me to a nearby laundry. The Mexican restaurant across the parking lot was good.

    5
    « Very good feeling about staying at a Best Western »

    Went on a family vacation this year I started out Minnesota South Dakota Wyoming Montana Utah Colorado and back through Wyoming and South Dakota. Took my grandchildren with us with my daughter and her husband. Every time we were to get a room they had asked for a best Western, And I have to say they never let us down.

  • 5
    « Attitude of Staff »

    I came along with my husband and we stoped at Best Western in Wheatland Wyoming. The rooms are very nice and clean Breakfast was great. breakfast attendant was very sweet as she asked to let her know if we needed something else. at arrival staff was very nice but oh what a surprise I took in the morning with the two gals that were at the front desk. I have never been in a hotel where employees sit around just to talk bad about co workers I mean this girls were really going at it talking so ill about another co worker. I almost said something but just bit my tounge. who ever the manager is needs to have a serous talk with them I was appalled on how much venom these girls were sptting out. my husband compared them to a pit of snakes. I feel bad for the other person who has to deal with this girls. I don't know who you are sweetie but if you ever see this I want you to ask you to get out of there now! look for another job. and management. please talk to these two instigators that is what they seem to be. I don't know their names but one has purple hair and the other is a heavier set girl. my husband and I left with a very bad taste of the employees in the morning.

    5
    « Recommend this hotel to all »

    We really enjoyed our stay in Wheatland. Very nice friendly staff & very clean. Breakfast bar was well stocked & provided quite an assortment of things to eat. Your competitors in the big cities could learn some country style manners from your staff in Wheatland & Sydney Nebraska. Highly recommend both hotels.

    5
    « Nice staff, clean rooms, great breakfast, easy internet »

    We were traveling across Wyoming and returning to Colorado and decided to stop in middle of night instead of driving straight through. Such a nice staff in middle of the night, clean rooms, great breakfast the next morning and GM was friendly and helpful.

    5
    « A pleasant surprise. »

    My wife and I were driving towards the USA west coast and as it was getting late, we drove into the next town, Wheatland, for an overnight stay. Even though the town is a speck on the map, the reception we received was better than most of the larger hotels we have used. We received a lovely gift on check in, had a very comfortable room and had a great meal at a Mexican restaurant next door. Thank you very much for a very comfortable stay in your lovely motel.

    3
    « Baseball tourney »

    Old hotel friendly staff. The room next to us had horrible smell to it only know that as it was our friends staying there. Our boys on baseball team stayed at Hotel down street... wishing we would have stayed there instead even with the noise

    4
    « Very good downhome motel »

    Stayed here for couple nights. Convenient and close to I-25. Safeway and eateries up and down the street within minutes of driving. Check in and out was friendly and efficient and came with a free basket of 2 bottle water, some snacks and fruits. Bed comfy. Shower strong and hot. WiFi is free and good throughout. Breakfast came with lodging and quite a few choice. Will not leave you hungry. Walls a little thin, so you can hear people outside, next door or above. Other than that, it's a good decent choice for this small town.

    5
    « Best Western Torchlite, Wheatland, Wyoming »

    The entire Front Desk Staff went out of their way to make every aspect of my stay pleasant. From the welcome basket when I first arrived, signing me up for Best Western points, to checkout. Everyone was polite, professional, and willing to help resolve any issues or concerns. I would like to point out that the Hotel was extremely busy due to the Outage at the Power Plant. had the pleasure of meeting and speaking with the General Manager, Suzanne Cozad, CHA. I would like to compliment Ms. Cozad on recruiting, and retaining her employees. A special thank you Gloria, a 20 plus year member of the Hospitality Team, Gloria went above and beyond to make everyone's stay as pleasant as possible.

    5
    « Always like home »

    Staying at the Torchlite is almost as Welcoming as being home, the staff is always helpful and friendly. Everyone treats you like family, even if you only stay for a short time. All together a very pleasant experience.

    5
    « More than you expect »

    My wife and I were doing leisure travel and on the way home we decided to drive until we found a place to stop. It was by chance we stayed at the Wheatland, WY Best Western, but the service and staff made it a very enjoyable visit. They care and they show it in everything they do, this is a little gem that you shouldn't miss. The price is only surpassed by the staff.

    5
    « Excellent service and sleep »

    Trip Advisor reviews tell a story of a good place to stay and I also agree. Breakfast was good. If you closely there are tons of options for everyone. The room was nice and tons of channels on their tv. Excellent mexican restaurant next door.

  • 5
    « Very Friendly and Accomodating Staff »

    This is a way a motel should be run! A rarity these days. Anyway the staff can help you they will. We were on our way home to Casper after purchasing a 35 foot travel trailer in Colorado. The roads became nasty so decided to stay at the Torchlite. I had looked on the internet before leaving home for motels, in case we had to stop along the way. We like Best Westerns so I saw The Torchlite in Wheatland and they had RV parking. When we arrived the maintenance man was plowing the parking lot. He plowed a spot specifically for us in the RV parking area and then later even asked us if he could help us with our luggage. It was below zero outside and the maintenance man loaned us a long extension cord to hook up our pickup's block heater to the parking lot's front porch lamp. He also plowed a trail to the restaurant next door for us. Incredible customer service! Suzanne, the owner and manager, is the ultimate hostess. Gave us a welcoming fruit basket upon our arrival. She is the second generation to own this motel. She said she is keeping up with her father's traditions of customer service. She is doing a wonderful job. As with any 40 year old property the room was a trifle outdated but was very clean and comfortable. AND it was warm when we stepped into it! I have done housekeeping in many motels over the years so I look for certain things. This motel is CLEAN! The breakfast was good. Many extras like the little omelets with cheese. My husband and I would definitely stay there again and we would absolutely recommend it.

    1
    « Not a good idea »

    Keep driving north or south. Your back and pocketbook will thank you. I wish I would have known how bad flags beds were. I would highly recommend this to my competition! Happy sleeping. You'all likely feel better if you sleep in your car or on the floor. I hope my competition stays here. Who calls you three times after check in at 10:30 pm to see if your room is okay? When you likely already know the answer? Seriously I have stayed at the holiday inn properties north and south of here and I will do it again given the choice.

    5
    « Nice place. »

    Needed a place to stop for the night on a recent trip. Ended up here. Older Motel that could use some upgrades but overall comfortable and clean. Front desk called shortly after arrival to ensure we were satisfied with the room. Decent breakfast in the morning with plenty of options. Close to I-25 but with room fan (I always bring a portable fan as well) on I didn't notice any noise.

    5
    « Don't judge a book by its cover!! »

    Staff are Absolutely wonderful!! I work where customer service is very important I am always looking and listening. The staff did a great job with that. I definitely recommend this place to everyone. Peaceful, relaxing, the best part It was clean!! Don't judge by outside appearance. Well done Best Western Torchlite.

    3
    « An older motel, ready for replacement »

    We always look for BW when traveling. This is an older motel & the manager has plans for a new property. The manager is a very friendly lady, giving a welcome gift & always ready to fix anything wrong.

    5
    « Informal information. »

    This is suppose to be an informative review and not something that becomes a task or requirement in order to provide you something with which to evaluate the staff of the franchise. I fail to see how you are encouraging people to do so when you place requirements to complete certain sections with minimum requirements.

    5
    « Old school but good »

    I had forgotten how nice it is to be able to pull up to your door and unload. The room had been nicely redone and was very comfortable. Great beds. We were given a gift basket at check-in that contained water, fruit, granola bar and other goodies. What a surprise and a nice thought! The staff was very friendly and helpful. You might want to request a room on the east end which would be farther away from the highway noise. It wasn't too bad though.

    4
    « Family Vacation »

    We just needed a place near Glendoe State Park and the Torchlite was great, easy to find, great people and clean quality stay. Breakfast food was tremendous but lobby is tight, not a lot of seating. The Pizza Hut next door was also super convenient.

    5
    « Welcoming experience »

    Upon checking in, the desk clerk greeted us with a gift basket of fruit, granola bar, muffin and mints. In room Kuerig with coffee/tea pods was a bonus. Fairly quiet rooms, great bed. Breakfast was sufficient.

    5
    « Very comfortable with awesome service »

    I would highly recommend this place. Nice and clean rooms with updated decor. Entire staff is very friendly and truly cares about guest comfort. They give you a welcome basket contains water and snacks. The GM/owner, Suzanne is just great. She went around the room at breakfast giving each guest her card in case they run into any problems while in WY.

  • 4
    « Nice welcome! »

    Being platinum card holders were were given welcome gift, a plate with orange, Apple, two bottles of water, muffin, two chocolate mints, granola bar, one pack breadsticks, one crackers, knife, fork, wrapped up with ribbon and thank you card attached. We had stayed at a few Best western properties on this trip and their welcome gift was a small bottle of water and a granola bar. This place goes out of its way to welcome you there. The Window lock was not working so that was kind of a safety problem since we were on first floor, tv was too high up. Not enough outlets in room, there was out door pool on property and there was a Pizza Hut across the parking lot.

    5
    « Customer Friendly »

    thoughtful staff and very clean room. They even gave us a "Welcome Gift Basket" with water and fruit and little snacks. I would recommend highly staying here. The breakfast buffet was good and stayed open to accommodate us.

    5
    « Small Town Motel is a real Gem! »

    We were pleasantly surprised by the welcome basket and personal note from the owner and staff at this clean, friendly, and comfortable motel. The breakfast was Real Food, and served up with a smile. The pool was clean and perfect. We will stay again, if we have the pleasure of travelling through eastern Wyoming! Thanks to Bev, for making us feel so welcome when we arrived!

    4
    « Nice Pet Friendly Hotel »

    Older facility, but very clean. Staff was great. Try the waffles at breakfast. Fill up the cup, put it in and leave it alone. Decent value all in all. Rooms are clean and well stocked. Hotel is pet friendly with designated rooms for that function. Good access to highway, good access to restaurants. We selected Mexican restaurant walking through parking lot. Did not partake in swimming pool but looked decent.

    5
    « Great Experience - Would Recommend »

    This motel is well managed. The staff was very organized, polite, and courteous. The motel fully met my expectations. It was comfortable, clean, and quiet. Making reservations, checking in, and checking out was a breeze. I had no problems and will stay there again when I require a motel in the area.

    4
    « on our way »

    on our way to Mt. Rushmore. This seemed to be a good stop ,coming from Denver.we went on thro Neb. The rooms are small, and but pretty handy. there are steps from the room to the parking lot that could cause trouble, if not careful it is an old motel in a small town, but there are 2 rest. nearby.

    5
    « Great place! »

    Room was very nice - so was breakfast. The only restaurant I saw nearby was Pizza Hut. Loved the little goody basket - a nice treat after a long day. Breakfast room was a tad small. The only downside (for me) was that there were a couple steps to get into my 1st floor room.

    4
    « Kim Wagner »

    We were on our way back from Denver, had planned a one day trip. But was to tired to travel home, stayed here, room was very clean, breakfast was great and service was outstanding, we enjoyed our stay.

    5
    « Great Hotel »

    Although this is an older smaller hotel, it's staff is very pleasant and caring. The price did go up a bit but its because the owner's are builing a new hotel with a water park right next to this one and I believe it will go over very well. The accomodations they have at this hotel are great for what they do offer. I'd stay here as long as I can get a spot!

    5
    « Best Breakfast »

    This is a very nice motel. We were given a basket of goodies when checking in and it has one of the best breakfasts we have had a hotel, wide variety of food to select from. Nice rooms and nice staff. We would stay again if in the area.

  • 4
    « Nice Motel »

    The staff at the Best Western in Wheatland, WY go out of their way to make sure you are comfortable. Once you have been assigned your room, the staff will call just to make sure your room is acceptable and meets your standards. I appreciate the staff at this Best Western Motel. I would recommend this Motel to anyone that is traveling in the area, to stop by and check out the Best Western Torchlite Motel. The stay if comfortable and the staff is truly friendly.

    5
    « Awesome stay »

    We stayed only one night, but would have stayed longer! The staff was amazing, the little snack pack they gave when we arrived was great the fresh baked cookies when we arrive was tummies! Room was clean and comfortable. The free breakfast was really tasty and and a lot to choose from.

    5
    « Impressed »

    I tend to be a bit of a hotel snob and was apprehensive but I LOVE it here! The staff is super sweet, we got a gift basket, the room is very clean, fresh baked cookies at the office, comfy bed, quiet, easy access to the hwy, feels like home. I am beyond pleased!!!

    3
    « Rich Review »

    Its a good place to stay with a great caring staff that took great care of me as a guest. This is a good place to stay. a little pricey for the quality of the rooms. overall happy with the service and the staff

    5
    « Awesome »

    Awesome service and great personal care We arrived late and was given a gift basket and also offered refreshments. The lady also told us where we could eat and how to get there. The employee was very informative and helpful...

    5
    « Rating »

    This Best Western is a great place to stay. The employees are very friendly and caring. The rooms are very clean and the beds are comfortable. The breakfast is very good with every type of breakfast items that you would expect from Best Western.

    3
    « IDK »

    Overall this hotel matches most. The housekeeping was fair condition except for the cob webs in the corner and the uncleaned coffee pot. I would stay here agin if needed but most likely would go to the Super 8 first considering the price versus the over all experience

    1
    « Poor Cutomer Sevice and Flies »

    Unfortunately this hotel did have flies even in the cold weather. When I went to the front desk with my coworker, the front office staff offered us a can of bug spray. My coworker was told to spray her air conditioner unit. I also experienced several flies in my room, but not to the same extent. My room was also poorly cleaned, the sink area had visible dirt.

    1
    « Gross. »

    I was on business with another recent poster and can verify that there was, in fact, and issue with flies. Management seems to think that this is ludicrous (which it most certainly is), but it definitely happened. We spoke to Deb, the front desk manager, to see what could be done to rectify the situation. Unfortunately, a can of bug spray does not a solution create. Our company travel agency also called and spoke to several people, including Deb, regarding the situation.

    1
    « Mass amounts of flies and unconcerned staff »

    I unfortunately had to stay at this hotel while on business in Wyoming. The room itself was what was expected from a motel-style set up; aka, it was trying to be clean but actually wasn't. The computer system was down upon arrival so I had to wait until it was up and running before I was actually able to pay. The worst part was the flies. At least 50 flies were buzzing around my room, their carcasses falling on the floor as I killed them. Pretty certain there were maggots in the air conditioning unit (the front desk manager agreed with this hypothesis) causing an incessant stream of them entering my room. I was actually with two other colleagues in two separate rooms who also had flies. When I went to the front desk with my friend to request another room, the lady at the front said that they only had smoking rooms available, then proceeded to give me an enormous can of insect spray. That pretty much sums up the entire experience. I'm disgusted.

  • 5
    « Extremely nice and helpful »

    We were in an accident on I 25 and were taken here from the hospital by ambulance. The front desk clerks at night and in the morning were extremely kind and helpful!! The rooms were clean and the bed comfortable. They were giving goodie baskets to all that checked in! Very happy we pick to go here!

    4
    « Plesantly surprised »

    Staying here tonight because I have business in a town nearby tomorrow morning (the town I'm going to doesn't have a hotel), and I must say that I'm plesantly surprised by the Best Western Torchlite Inn. Upon checking in, I was handed a cute little welcome basket as a "thank you" for choosing to stay at their hotel. I was also invited to enjoy tea and cookies in the lobby. The rooms are clean and have fridges and microwaves, etc. About an hour after checking in, the front desk called to check in and make sure everything in my room was ok. I was really impressed by that! So, if you happen to find yourself in Wheatland and need a place to stay for the night, pick this place over the Super 8 - you'll be glad you did! Follow my travel blog at bylandandsea.me!!

    4
    « CLEAN AND COMFORTABLE »

    All we needed. This property is not special, but it all you need. What makes it really exceptional is the caring attitude of the staff. From check in to check out. The breakfast gal too! Don't miss the Mexican restaurant next door!

    4
    « Not bad »

    Pricey for the town, clean, nice, little to close to the interstate for noise, rooms are clean. Staff is friendly, breakfast was a good choice. Now when it comes to the Bed, I would want another choice. Mine seem a bit to hard for quality sleep.

    4
    « Nice stay »

    Older hotel but well kept. Clean and comfy rooms. The gift basket is a nice touch. There is some construction going on but it was quiet. Staff were friendly and polite. Breakfast looked good but we didn't eat. really enjoyed the Kuerig in the room!

    5
    « unplanned »

    We didn't plan on staying in town as long as we did. Car troubles kept us there. The people at the hotel made it a pleasant stay. Expessed what was going on and they did everything they could tomake it as painless as possible. With extra late check-out and their understanding. Will definitely be going back.

    5
    « Great for Fall Fun »

    A great place too meet for running around south eastern Wyoming for a week plus hunting, fishing and seeing the sites . Close to old Fort Laramie and mountain areas such as Laramie Peak , Morton Pass, and the Greyrocks Lakes area.

    5
    « Great place in Wheatland, WY »

    This is an older facility that is being nicely upgraded. The manager bends over backwards to make guests feel at home. We were given a gift bag at check in, containing water, fruit, a granola bar, candy, crackers and cutlery. Very nice touch. Breakfast had a great many choices and was kept hot and fresh. The town is clean and cute. It was a positive experience all around.

    5
    « Hospitality at its best »

    We stopped at the Best Western in Wheatville on our way from the Black Hills to Boulder - upon arrival we were presented with a gift basket with snacks, and the owner called to check in on us when we were settled in our room for about a half an hour. We went to the Mexican restaurant across the way for dinner (two minute walk) and it was so good - delicious food and reasonable prices. We got a ground floor room with two queen beds - everyone slept soundly - the room was clean, quiet, and cool. Breakfast was super! A huge selection, and they even rustled up a high chair for my daughter. We would stay here again in a heartbeat.

    4
    « Very Nice »

    Visiting while on the way to visit Ft Laramie. There are not too many choices around the area, but this was a very nice find. The property is a bit older, but well taken care of. The rooms are a bit dated, but clean and comfortable. Beds very good. What makes this motel stand out is the friendly staff. Some of the nicest people we've met in quite a while. They also provide a gift basket to their guests!! Wow, you only see that in fancy hotels-----if even then! If you visit, which I would recommend, please know that the outside of the buildiing doesn't look as nice as the rooms on the inside. I would supose that the harsh Wyoming winters take their toll. Very Nice

  • 3
    « Good hotel near to highway »

    We stayed here for a night while doing cross country road trip. Checked in late and got impressed receiving welcome kit containing water, fruits and snacks. We felt that the building is little old but good enough for stay a few nights. Breakfast was good and staff was very friendly and helpful.

    4
    « Good standard BW quality »

    This is a perfect place to stay the night when travelling through the plains. There is nothing much to see in Wheatland but the hotel is very nice. The rooms are of the good standard BW quality with a nice Keurig machine for some good coffee. On arriving there was a gift basket in the room with some water and snacks. Nice! The pool was very nice as well. The breakfast room was pretty small but had everything we needed.

 

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·Desde Casper: en dirección norte desde la carretera I-25, tome la salida 80 hasta la primera calle a mano derecha, la calle 16th St. Avance 800 metros y verá el Best Western® Torchlite a mano derecha. ·Desde Cheyenne: desde el sur por la carretera I-25, tome la salida 78 y gire a la izquierda hacia la calle 16th St. Avance 1,5 kilómetros y verá el BestWestern® Torchlite a mano izquierda pasado Pizza Hut.