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Best Western Hotel Airport Inn, Warwick

4.0/5  - basé sur 666 notations.
2138 Post Road, 02886-1401, Warwick, United States - Ver el mapa

Durante su visita a nuestra ciudad y al buscar un hotel en Warwick, Rhode Island, los viajeros necesitan contar con la mejor ubicación para estar situados junto a los principales enclaves locales. Si busca un hotel situado en las inmediaciones del aeropuerto PVD con servicio de transporte gratuito, nuestro establecimiento es la opción de alojamiento idónea al ubicarse a poca distancia en auto de este enclave y cerca de las ciudades de Providence y Newport. Tanto si se encuentra en viaje de placer como de negocios, aquí podrá sacar el máximo partido a su estancia. Lo principal es contar con un cómodo, impoluto y amplio hotel. Con un agradable personal y unas instalaciones diseñadas específicamente para hacerle sentir como en casa, aquí pasará a ser un miembro más de nuestra familia. Disfrute de una lujosa ropa de cama y de abundante paz y tranquilidad, justo lo que los viajeros necesitan. ¿Busca un hotel con una céntrica ubicación en Warwick, Rhode Island? Entonces disfrute de todas las facilidades a la hora de desplazarse por el estado de menor tamaño del país. Nuestro hotel se encuentra situado a poca distancia de Providence, lo que permitirá a los huéspedes disfrutar de todas las ventajas de la gran ciudad y del encanto de la localidad de Warwick, Rhode Island. A solo unos minutos de nuestras instalaciones encontrará los colegios universitarios locales, entre los que se incluyen el New England Institute®, la Universidad Brown University® y el colegio universitario Providence College®. Tanto si tiene previsto tomar un vuelo como asistir a un acontecimiento especial o una ceremonia de graduación o visitar el Dunkin Donuts Center®, podrá acceder a cualquier enclave con la mayor facilidad al contar con una excelente ubicación. ¿Tiene curiosidad por conocer los restaurantes de Providence? ¿Qué tal asistir a un evento en el cercano centro de convenciones? Los equipos pertenecientes a empresas de construcción, las familias y las parejas de viaje disfrutan especialmente de nuestras habitaciones extragrandes a la hora de asistir a un evento en Rhode Island. Empresas como Verizon® suelen atraer a numerosos empleados hasta este lugar, por lo que nuestro hotel aloja con frecuencia a empleados de esta empresa, Walmart® y otras compañías locales. Tanto si se encuentra aquí para asistir a una reunión en AT&T® o a un partido universitario, merece disfrutar de la mejor hospitalidad. Este hotel de Warwick, Rhode Island, se ha convertido también en un segundo hogar para las familias de militares. Desde los colegios universitarios locales hasta los visitantes que deseen disfrutar del cambio de estaciones en Nueva Inglaterra, nuestro hotel le da la bienvenida a unas magníficas instalaciones. Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Airport Inn

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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 666 huéspedes
NOTA EMITIDA
Excelente
308
Muy bueno
235
Normal
83
Malo
25
Pésimo
15
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
45
De negocios De negocios
98
En familia En familia
250
En pareja En pareja
171
En solitario En solitario
82
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Clean room, friendly staff"

5
10/07/2018

I chose this hotel for its price and proximity to Providence. The staff was friendly and helpful and the room was clean and comfortable. The breakfast was fine--eggs, cereal, waffles--which was nice compared to a typical continental breakfast. I would definitely stay here again.

"Nice motel, close to airport"

3
07/07/2018

Room was very nice, but a little noisy. It is close to the airport and a busy street. We found the front desk staff friendly and helpful. The breakfast buffet was like all these places. It was acceptable, but not great. I would not hesitate to stay here again.

"First time at best western!"

5
06/07/2018

My boyfriend and I stayed here for the first time and it exceeded expectations. The rooms were spotless and the air conditioning with this horrible heat wave had the room feeling like an igloo nice and cool. The bed is very comfortable and the TV had all the channels you could imagine. They have breakfast and a very practical gym. We would like to recognize front desk agent Lashana for being so professional and helpful. She suggested a great mall near the area and allowed us a late check out. It was an overall great start to our fourth of July. We will definitely be back soon. Thanks, Ina!

"Good stay"

3
27/06/2018

This hotel is an older property that has upgraded nicely. Rooms are average for the chain.Clean. 2 minute shuttle to the airport plus a 10 min walk from the car return make it very convenient. Staff good, friendly and helpful. Had no time for breakfast so no comment.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello, thank you for taking the time to leave us a rating and review. We're so happy to hear our location was convenient for your needs, and that our staff was helpful upon your stay. I hope you choose to stay with us again in the near future, and have a chance to enjoy our full complimentary breakfast from 4 AM until 9 AM. Thank you again, and have a wonderful weekend!

"Ok for one night"

3
18/06/2018

We booked here because it was the cheapest option near the airport and the hotel has good reviews, but our experience wasn't that good. When we arrived, the girl at the front desk was very welcoming and friendly. And that's the highlight of our stay. The room was spacious and clean, but quite dark and outdated... like travelling back in time to the end of the 70s. And definitely not a good night sleep, the bed was very uncomfortable (mattress sinking in the middle). Breakfast wasn't good either. Quality of the food was not as expected. Not to mention there was no crockery -just plastic cutlery and paper cups and plates.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello, thank you for taking the time to leave us a review. We truly appreciate it, we apologize that we did not exceed your satisfaction. It is very important to us, we will be taking the initiative to adjust the amenities and make everything better. Thank you for staying with us here, we hope to see you again in the near future.

"Room very good but service horrible"

2
11/06/2018

We arrived in a downpoor. There was a small covered unloading area near the entrance of the hotel. The shuttle bus was parked smack in the middle of the road under it, another car squeezed in to stay a bit dry. We sat patiently waiting for 10 minutes for the drivers to come back but there was no movement. So I got out of the car, got soaken wet before I was in. A girl and a trainee were there, I asked politely if they could arrange the shuttle to move or if they knew who the other car was. The answer came quick from the girl...NO. Okay, I said, so we should unload in the pooring rain and get everything all wet ? Why is the shuttle bus there ? Well, maybe a customer wants to go to the airport and then they will be wet... uhm, maybe your driver get's wet but at least your customers can unload dry....than she picks up the phone...Hi John, I ve a customer here could you move your car. What ???? And you didn't know who the car was from ? I don't like being lied to miss ! Well, apparantly it was a regular visitor....oh well, who are we right ? finally we could unload and in the meanwhile the trainee was very professional and check us in. The room was perfect, well maintained, smelled good, had great waterpressure and the breakfast is good as well. But...our stay was ruined by this girl and certainly too because she badmouthed my husband the day after. So never again will we stay here. O and after complaining by email by the manager, a "we will look in to it" was all we got....so he thinks it's okay too

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello Ms. Dutchkathy, I truly apologize for this inconvenience that you have run into while staying here at the Best Western Airport Inn, Warwick. Could you please confirm with us the dates that you have stayed, a confirmation number, or the name that would be on the reservation. We looked through our email, and data base; and we have no record of any email to management nor a reservation under your name. We will most definitely be looking more into your stay, and reservation information as soon as you get back to us with the information. Again, we truly apologize for all inconvenience you've had upon check in, and hope to settle this for you very soon. I look forward to speaking with you!

"Nice"

4
11/06/2018

Had to stay 1 night in Warwick area for baseball tournament, room was reasonable, extremely comfortable bed. Non smoking room, smelled like cigarettes, and the highway outside the window a bit loud, but turn ip the A/C which worked great and nbd.Free breakfast in the morning was nice to have , although eggs and sausage were cold. Overall good deal for basic nights sleep.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello Michael, thank you for taking the time to leave us a review. We appreciate your business, and hope to see you again soon. However I do sincerely apologize for the inconvenience you've experienced with your room/noise. I will do my very best to figure a solution for the inconveniences described above. If there is anything we can do to personally make your next stay more enjoyable please call me anytime. I'd be more than happy to accommodate you!

"Always clean, always reliable, always a great deal."

5
03/06/2018

We have stayed here numerous times while visiting our son at college in Providence. It's very easy to get to from 95 and less than 10 minutes to Providence. It was always clean and affordable, and staff is very friendly and helpful. Would stay here for any trips to Providence!

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello Jennifer, thank you for taking the time to leave us a review. We truly appreciate your business, and are so happy to hear you've enjoyed your stay with us. We're glad we suit your traveling needs, and are most convenient for you! We hope to see you again in the near future! have a wonderful day.

"Last night in town "

4
30/05/2018

We wanted a room close to the airport and rental car return. They had 2 rooms and met all requirements. I front end staff was helpful helping us check in to our flights, restaurants, and any other additional questions we had. Breakfast was adequate, free shuttle to the airport, the room was nice and clean, great shower and as we were leaving the owner thanked us for staying and we could see that they were making improvements on the property. Good location an d ii would stay here again.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello, Thank you for taking the time to leave us a review! We truly appreciate your business, and are so happy to hear you've enjoyed your stay here with us. We're glad that we could assist you with all of your needs, and that you've enjoyed your room here! We hope to see you again in the near future, have a wonderful day.

"Watch out for the 'Business Center'"

4
05/05/2018

We stayed in this hotel twice for multiple nights, and had problems each time. This time we were locked out of our rooms when the keys stopped working (easy front desk fix). Both times the Business Center had problems: Both times one PC was non-functional but on, so anyone with systems knowledge could access areas in which they did not belong. The last time, there was no printer, so the Front Desk got to see all your personal info. This time, there was a printer there, but a computer expert could access the non-functional computer and hack it. Given present day security issues, this is very dangerous. On the bright side, Housekeeping was fantastic! Room was perfect! Lobby was much improved from our last stay. Overall, we would stay here again!

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hi there Cynthia, thank you for taking the time to leave us a review. We're so happy you've enjoyed your stay here with us. I apologize for the inconvenience you've experienced with our business center, one computer was not working and of need to be replaced. But we did have the one with the printer, and of course the front desk can always print your boarding passes for you or you could email the front desk anything you would like them to print for you; either way is optional based on what you prefer of course. We do now have a new computer in replace of that non-functional one, so now there are 2 fully operating computers linked to the printer. But of course asking the front desk to print anything for you is also ok. We hope to see you again in the near future! Have a wonderful day.

"Overnight stay returning from Ireland"

4
02/05/2018

The entire experience was very good... From the shuttle pickup at the airport when we arrived until we left. The hotel lobby is very nicely decorated, the room was very spacious, queen beds were very comfortable, decorated nicely. The front desk ladies offered us delivery menu's when we checked in, so were were able to call for some dinner without having to go out in the rain after a long day and a long flight. The check-out process was speedy and the shuttle was ready and waiting for us within a few minutes of arriving in the lobby. I would recommend staying at this property, as it is VERY close to the airport (PRV) and having the shuttle was great!

"Near the Airport"

4
26/04/2018

We chose this hotel because it was walking distance from the car rental return at the airport. We also were able to get a shuttle to the hotel in the morning before our flight. The room were clean and the staff was nice. It's a no frills location but met our needs for the night.

"Suits my needs"

5
25/04/2018

I am pleased with the services and personal interest the staffs has. The location by the airport is very convention the for those who don't mind the traffic. It doesn't have a pool or bar but that os not part of my needs.

"rhode island"

4
22/04/2018

I was concerned about noise from the airport but that wasn't an issue. Hotel was pretty much no frills but was clean. Breakfast was available at 4 AM which is good for early travelers. We were visiting family so it was a convenient location.

"Convenient, airport location"

4
04/04/2018

This may be not the best BW I've seen in my life, but you can't beat the location: literally minutes to the Providence airport terminal. One feature that sets this BW apart is the reception hall: nicely appointed and with a three-story ceiling. Otherwise, your typical low-budget hotel: the room with a sink in the living space, TV, mini-fridge, microwave and mini-coffee maker - as you would expect. The beds were not comfortable, but I guess you can tolerate them for one night. The bathroom was clean, just enough toiletries - but the staff didn't need reminding to place 4 towels in the bathroom, which was appreciated (more often than not, hotels will give you only three even if they see 2+2 on the reservation). Importantly, the room was quiet despite the airport nearby. In terms of service, couldn't complain: they were nice, cooperative and helpful. Given that this hotel definitely mostly serves airport traffic, they open their breakfast at 4am, which is quite rare, and another point of appreciation for us. The hotel operates a shuttle bus, our riding time early in the morning was 4 minutes. Subject to parking space availability, you can also leave your car in their parking lot for a modest price in case you are leaving for several days and returning to Providence - another convenience feature I don't see often. All in all, a convenient place for air travelers, especially with early/later arrivals/departures.

"Clean hotel with very friendly staff"

5
04/04/2018

Rooms are a little small, but had everything I expected (including mini-frig). Room was quiet, clean and comfortable. Staff was very friendly and accommodated my every request. Breakfast was good, typical continental breakfast. Breakfast starts at 4am to 9:30 for those with early flights. Close to PVD airport with free shuttle.

"Nice and quiet"

5
21/03/2018

good hotel and convenient to PVD airport...just off the connector road to I95...breakfast and nice quiet rooms made for a nice stay and easy in and out and good sleep too...will definitely use this property again

"Noisy, Poor Customer Service"

2
12/03/2018

This is a close hotel to the airport and the rooms are mostly clean and good for sleeping. However, every night there were slamming doors, trucks parking and backing up with alarms in the back parking area. The breakfast area was not the cleanest or had the best layout. They had waffles, but the machines did not work well, no non-stick spray and no area to put your plates down. The food selection was just so-so. I extended my stay, but the not adjust my key card so I was locked out and getting it fixed was a hassle with a rude desk clerk. It was the manager who did the extension (not very competent at his job) and he also removed my discounts and charged me a higher rate. When I checked in the had to see my AAA card, but then they had to photocopy it as well, never had that happen before and should not have happened. On check in the courtesy van was parked under the covered part, so customers had to unload in the rain/snow. And finally being a rewards member (gold) means nothing at this hotel, I would not stay here again as first, second or third choice. Also, not their fault, but if the airport shifts there plane patterns, you will hear some plane noise, but the door slamming was much worse and annoying.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Good morning Mr. Alan, we would like to apologize for the experience you at during your stay. We also thank you for telling us the things that went wrong. We understand that you are a gold member and that is important to us but there are some policies we have to go by with all customers reward members or not. We do hope one day you will return and stay with us and you experience will be better. Thank you again and have a nice day.

"Nothing Special, but it was clean"

3
11/03/2018

Clean, convenient, close to the airport and highway access. Really nothing special about their continental breakfast except it was geared for early risers, I think it was over by 9am. Got a decent rate, in town for a family funeral.

"Glad We Picked This Hotel !!"

5
11/03/2018

My wife and I were returning from Ireland to the Providence Airport. We got in a little too late to catch a train back to Philly so we decided to stay at the Best Western close by. Boy, are we glad we did !! I phoned the hotel from outside the terminal and within 5 minutes a nice lady by the name of Lashana drove up in a van to pick us up. She was also the person who answered the phone when I called for the pick-up. She does everything, and very well at that. Lashana also checked us in. I wish every one in hotels were as efficient and friendly as Lashana. Now to get to the room info. Big, clean room, nice bathroom with plenty of towels, hot water and water pressure. Nice décor. Coffee maker and refrigerator. Very comfy bed and quiet at night. Within walking distance of the airport. We were embarrassed, how close it was after we got picked up by Lashana. We could have walked the 300 yards. Restaurants are also within walking distance. The breakfast was hot and delicious with sausage, pancakes, eggs and corned beef hash. If you arrive late to the Providence airport pamper yourselves and stay here before or after your flight. It will help you to unwind and relax. M. Greg Miller Millersville, PA

"Very good hotel at PVD airport"

4
02/03/2018

We arrived about 11:30 PM, and called the hotel. The airport shuttle was there within a very short time. The rooms are modern, and for the rate - very good. The hotel is clean, and a good value as a modest continental breakfast is included. We would certainly choose this hotel again if needed.

"Airport Convenience"

5
29/01/2018

Conveniently located just outside Providence Airport Terminal within walking distance.But call the desk and a shuttle will pick you up and then drop you off when your ready to leave. Clean room with comfortable bed and friendly staff.

"Excellent on all aspects!"

5
12/01/2018

Immediate pick-up at midnight, when I called. Same with shuttle back to airport in a.m. VERY comfortable bed and pillows. Continental breakfast had great selection and starts at 4:30 a.m.! I would definitely recommend.

"Double Charged my Account at checkout"

1
08/01/2018

My account was charged twice and caused a over draft. I travel every day and work and a budget, this caused a BIG mess because some one was Lazy and Greedy! In the mean time between time watch out and triple check your statements!

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there Ken, I have been trying to assist you for multiple days now, have extended my apologies; personally called the agent you gave me the name and number of. As we spoke yesterday, you informed me to not call agent until maybe end of week. I apologize for this unfortunate dilemma; and I am still here to assist you. Adreanna Burt

"Pleasant stay at BW Warwick"

4
05/01/2018

Just about everything at the BW Warwick was fantastic. The only real issues revolved around the shuttle. The on-duty driver wasn't familiar with the rental car return location at Green Airport. It took several phone calls but we were eventually picked up by a staffer in his private vehicle. We needed to get to Green Airport at 0330 for an early morning flight to Tucson. Apparently, no one remembered the shuttle driver doesn't even show up until 0400. Luckily, the young man setting out the breakfast, which is really good, got us to the airport.

"Best Western at PVD"

4
04/01/2018

Good Hotel for a quick stay in Providence. Walking distance from the airport. Great place to stay if you arrive at night and want to continue by car the next day. It is located by the Airport/I-95 connector and facilitates early morning starts for heading North towards Boston or Greater New England area or heading south towards New Haven or NYC.

"Felt Like Being Home"

4
02/01/2018

The front desk staff at this hotel made us feel like family -- welcoming, smiling, courteous and provided great recommendations for restaurants, as well as flawless directions. The room/bed was comfortable, bathroom spotless and nice fluffy towels. Only drawback -- no pool. But if we are in that area again, we'll be staying here!

"Fabulous service, clean and beautiful, very good buffet"

5
30/12/2017

And wonderfully comfortable, clean, spacious and surprisingly QUIET hotel, the lady clerk was terrifically knowledgeable and useful. Gorgeous Christmas tree and beautiful huge window lobby, the hotel also offers what would be a perfect buffet if the scrambled eggs weren't clearly powdered. Highly recommended stay for anyone going to Newport (where the hotels are prohibitive) or anywhere within an hours travel. GREAT deal through hotels.com!

"Nice Place"

5
29/12/2017

Nice place, big rooms, small bathroom, a little outdated, but very clean. Every employee we dealt with were excellent, friendly, smiling, and helpful. Basic continental breakfast. We would stay there again.

"Very friendly"

4
22/12/2017

Stayed here prior to early morning flight to Chicago. Nice hot early morning breakfast.(starts at 5am) Room was very adequate, clean, comfy bed and nice bedding. Shuttle driver was helpful and very nice. Front desk efficient. We have stayed numerous times and never been disappointed. Safe area. Many restaurants nearby. 5 min to airport.

"Great choice for TF Green stay and park"

5
17/12/2017

I use this hotel when I'm working in the area and need to take a flight out. Their lot easily accommodates my truck and their shuttle gets to the airport in just a few minutes. The beds are comfortable, the coffee is good, and the staff has always been super nice. Plus their rates are very competitive.

"Great One Night Stay"

5
16/12/2017

Easy check in, big clean room, comfy bed, and very good breakfast. I had a 6am flight and breakfast begins at 4am which was nice! Shuttle was very easy to arrange. Would recommend and stay here again in a heartbeat!

"Great place to stay in Warwick RI area"

5
09/12/2017

The location is great. Close to Interstate 95, and near several good restaurants. Be sure to try the Greenwood Inn. Wonderful food, wonderful atmosphere, and reasonable prices. Can't beat it ! Also, there is a great laundromat not too far away - maybe a mile or so. Do your own, or have it washed and folded. Ask at desk for location. Excellent place to stay !!

"I guess you get what you pay for!"

1
07/12/2017

Although the price was good, I feel that is why the stay was what it was. The room was very stale and did not feel or look very clean. there was toothpaste (not from us) in the sink and hair in the toilet. the hallways were very loud and noisy most times with staff laughing. The staff although I know it is not the Ritz, would expect to be somewhat pleasant I felt we were bothering them. This was less then a pleasant experience and will never go the cheaper way again

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly apologize for the inconveniences you have ran into while staying with us. Our front desk staff is always here to help 24/7, and are able to assist you with anything you may need; as we thrive off of making our guests happy. Again, we truly apologize for not exceeding your expectations. We hope you choose to stay with us again in the near future, so we can provide you with a superior experience. Adreanna Burt

"Wake up to the sound of pots and pans"

3
03/12/2017

Wake up to the beat of annoying sounds coming from th floor above the the hallway don't know if it was the room services but if they was the have to respect other people don't check out st the same time and respect people sleep i can give this particular hotel a 2 star they n d to talk to the staff about loud noise early morning

"Quick, unexpected family visit..."

5
03/12/2017

Had to make a quick, unexpected visit to RI and with the great rate and positive reviews, we decided to stay here. Were not disappointed. Clean, spacious room with comfortable bed and plenty of pillows. Good continental breakfast with hot items and pleasant variety in a clean breakfast room with staff that constantly worked hard to keep it neat and stocked. Accommodating front desk staff when we found we needed to stay one more night - we stayed in the same room at another good rate. Hotel is older but has been maintained. Would recommend it in a very competitive airport hotel environment and will stay here again. Only negative was slamming of heavy of hotel room doors and noisy, rude hotel guests.

"Credit card overcharged, but stay was ok"

3
02/12/2017

Nothing fancy, but thought it was perfectly adequate for the price. Complimentary breakfast was better than I was expecting. Shuttle to and from airport was a big benefit and reason for choosing. My biggest complaint, and it's a big one, is that a few days after my stay I noticed my credit card had been overcharged by $134. It took three phone calls over the course of two days to finally speak with a manager who admitted their mistake and credited me back the overcharge, very aggravating! I was happy with my stay until that, but that alone would make me reconsider staying again.

"Excellent hotel to stay at in Rhode Island"

5
27/11/2017

The hotel was clean and updated. We were close to many attractions and the downtown area. . The breakfast buffet was good and attractive to us. Our room was very nice and comfortable. The staff helped us to be comfortable.

"Reasonable for an airport location and very accomodating"

5
24/11/2017

My wife and I had to fly out of TF Green Airport and found the Best Western. The price was very reasonable for staying by the airport. I wish all hotels would do that to help travelers. They provided transportation for me to drop off my rent-a-car and then transportation to the airport the next morning. Their breakfast started at 4:00am which was great because we had to leave very early. So they were very accomodating with our schedule. The staff was very friendly and helpful. It was very close to one of our favorite restaurants, Legals Seafood so that was great too. My only criticism would be that the room was a little "dated" but still worked out very nice. Some upgrades to the bathroom area would be nice. All in all I would stay there again in the future if necessary.

"Best Western"

5
15/11/2017

I am happy every time I go there! The staff are all hardworking and more than happy to help and remedy anything that might come up. It is unfortunate that somre guests forget to be aware of the fact that others are at the hotel and thie volume in the hallways is more than necessary but that is their lack of awareness not the hotels. It is my hotel of choice.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review! We truly appreciate your feedback, and are so happy you chose to stay with us. We apologize for the noise level in the hallways, we will take this highly into consideration and find a solution. We hope you choose us to host your next stay in the near future! Best Regards, Adreanna Burt

"BW Airport Inn, Warwick, RI"

5
15/11/2017

This hotel was an excellent Value and very clean, functional facilities. It was close to the airport - I was able to walk to it. The breakfast was very good and complete, the staff courteous and efficient.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review! We truly appreciate your feedback, and are so happy you chose to stay with us. We are glad to hear you enjoyed our convenient location, with our complimentary amenities we offer! We hope you choose us to host your next stay in the near future! Best Regards, Adreanna Burt

"Always a pleasure!"

4
14/11/2017

The shuttle pick up is wonderful! The rooms are clean and the people are very nice and helpful! Breakfast on-site is always a great way to start the day! The lady who was in charge of breakfast certainly kept everything full, cleaned and was especially cheerful! Always a pleasure to stay here!

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review! We truly appreciate your feedback, and are so happy you chose to stay with us. We're glad you enjoyed our renovated rooms, as well as our full complimentary breakfast. Thank you for choosing to stay with us. We hope you choose us to host your next stay in the near future! Best Regards, Adreanna Burt

"Early breafast a special treat"

5
13/11/2017

I stayed at this hotel near the Providence airport because I was taking an early plane flight, and had expected I'd have breakfast at the airport or after the flight. Then I checked in and learned that breakfast started at 4:00 am, in time for me to eat before my flight. Breakfast included scrambled eggs and sausage, as well as instant oatmeal, so there were options for someone who can't eat toast. And the hotel is within walking distance of the rental car return, so I could leave my luggage at the hotel and return the rental car the night before my early plane flight. Definitely the right choice for a Providence airport hotel.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review! We truly appreciate your feedback, and are so happy you chose to stay with us. We're glad you enjoyed our convenience of breakfast hours/options we offer, as well as our convenient location for your traveling needs. Thank you again for choosing to stay with us! We hope you choose us to host your next stay in the near future! Best Regards, Adreanna Burt

"Wonderful Inn Right at the Airport"

5
12/11/2017

The Best Western is perfect for travelers. Close to the airport, shopping, restaurants, etc. It has a great complimentary breakfast with sausage, corned beef hash, eggs, pancakes, waffles, juice and fruit. The rooms a large and neat as a whistle.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review! We truly appreciate your feedback, and are so happy you chose to stay with us. We're glad you enjoyed our renovated rooms, as well as our full complimentary breakfast, and convenient location for your traveling needs. Thank you again for choosing to stay with us. We hope you choose us to host your next stay in the near future! Best Regards, Adreanna Burt

"best bang for your buck"

5
07/11/2017

all friendly -remodeled adds a friendly setting - all the staff accommodating - We love to stay at Warwick BW as it is easy off/on to highway - close to all the places to eat or just take a coffee down in the lobby at any time. Breakfast has so many items to choose from - I always try to eat healthy as they have so much to dig into. Waffles with Peanut butter and fruit was my last breakfast, coffee, juice.

"Mostly Clean, a few issues"

4
06/11/2017

Easy and quick check-in. Room was mostly clean upon first inspection, however its those forgotten out of the way areas that need some attention. The AC/Heat filter was caked with dust. These should be vacuumed once a month and probably washed with water a few times a year. Debris and hair in the corner behind the entrance door to the room as well. I will give housekeeping credit for cleaning this after my first night. Apparently not all rooms have a microwave as mine did not have a Micro but did have a mini fridge. Most of the even numbered rooms back up to the airport access road, however noise seemed to be minimal since it's just people going to/from PVD. Breakfast was a mix of hot and cold items with make your own waffles. A decent amount of seating in the breakfast room and lobby was available.

"A visit to RI. I needed to stay in therwick area due to a family issue. The hotel was in a central location,"

5
03/11/2017

Due to a family issue. The location, cost and quality of the room was extremely important. This hotel fit the bill perfectly. My room was a little congested. The employees weeecvery kind and quick to please. The attendant in the breakfast Are was especially helpful and kind.

"Great place located near T.F Green airport"

4
02/11/2017

We stay here when flying. The staff is very accommodating. Parking can be a problem but the staff is there to assist. The park and fly package is very reasonable and on time. Our favorite restaurant is also near by, Cello's. You cannot go wrong with a meal or cocktail.

"Excellent hotel"

5
02/11/2017

Excellent clean, hotel lobby and excellent foot the room was excellent clean the staff was very kindness professional great service food was very good better say excellent over all hotel is one of the best I be in Unite state thanks you very much and the price was great.

"Weekend viisitng the grandkids"

3
02/11/2017

Pleasant stay. We stay here when visiting the grand kids. Most of the time is spent with them the room is just a place to sleep. We are not looking for "over the top" amenities. Clean comfortable room, close to the family.

"Walkable from TF Green Airport"

3
02/11/2017

We booked this as it was under 15 minutes walk from the arrivals hall at Providence airport. Follow the signs to the railway station and car rental desks over the elevated walkway. Go as far as the car rental desk area (but don't walk passed them) and take the lift down to ground level. Head towards the Shell gas station and from there you'll be able to see the Best Western. If you are picking up a rental car then you'll have seen the desks en route. Alternatively, they do offer a pick-up service. The hotel itself was fine. The rooms were spacious but the bathrooms were compact. Breakfast was included and although it was basic quality there was lots to chose from and plenty to eat. It served us well having landed in the evening.

"Perfect location for the airport"

5
31/10/2017

Very comfortable for us before flying out in the morning. Room was clean and comfortable and breakfast started at 4 am!! And it was a good breakfast too. We enjoyed our brief stay. Frig and micro wave.

"Very convenient for the airport"

3
26/10/2017

Looks a bit dated in corridors and reception but rooms are okay. Large size, big bed, fridge, no room safe and wash basin is in the room. Breakfast included cereals, eggs, sausage, juice, muffins and pastries. Overall quite acceptable for an airport hotel.

"Best Western Warwick"

5
25/10/2017

Clean, comfortable room. King size bed was comfortable and the room was spacious. Good breakfast with a variety of hot and cold items. The "business desk" in our room was ineffective since the wall outlet powering it was not working. Wifi connectivity in our room 333 was intermittent but we were about as far away as you can get.

"Recommend for Airport Convenience"

4
24/10/2017

This is an excellent venue if one is flying from TF Green Airport. We stayed both on our way in and out of Rhode Island. Room prices do vary greatly depending on day and date as the same double queen room on a Saturday that cost $203 was only $96 on a Sunday night. Airport pick up was quick. Danny – driver and desk clerk – couldn't have been nicer and more accommodating. We even were able to get a ride in the morning to the car rental building. The hotel is attractive with a welcoming lobby. Lovely photos decorate the hallways and unlike many hotels, carpets are bright and non-institutional. Beds are comfortable though pillows are lumpy and the linen is scratchy. This is odd as the towels are perhaps the softest I've ever felt. The room is standard Best Western and includes a desk, cabinet or closet and refrigerator with, again, cheery art. Lighting could be better. Towel racks are needed by the sink and hooks in the bathroom. We did hear a little highway and airport noise on our second visit but not so it disturbed sleep. One can walk to a couple of restaurants for dinner. The free breakfast is high end Best Western including many cereal and bread choices, eggs, and corned beef hash and begins early to allow for early flights. Coffee, tea and hot chocolate are always available in the lobby. A second thumbs up to Nathen who shuttled us back after we dropped off the rental car.

"Very nice!"

5
23/10/2017

We wanted to take a trip to Boston but hotels were much higher in price near the city. We found this hotel online and saw the good reviews. We stayed in a queen suite for 3 nights. We were very pleased! The suite was spacious and included a microwave, mini frig, TV in both the bedroom and living space which had a queen sofa bed. The bedroom had 2 queen beds. Everything in the room was clean and the room had no odor. The entire hotel is smoke free which was very nice. The breakfast was a typical continental breakfast but there was plenty of choices including some fresh fruit (apples/bananas). We took the train into Boston. The train station was within walking distance (approx. 2 blocks away) and easy to find. The train ride into Boston was great. The hosts at the hotel desk were polite and helpful. We were very happy with our stay at this hotel!

"confortable and clean"

4
23/10/2017

the hotel was comfortable and very clean,. beds sleep very well staff was very pleasant , concerned and helpful. breakfast was good. I would stay here again without question, stores and restaurants are close by, easy access to highways

"Clean and good bargin!"

5
17/10/2017

Clean rooms and comfortable beds at a great price! Could not be more convenient to the airport. Free breakfast is adequate but great for the overall price. Service was excellent too! Would definitely come back if in the area.

"Too noisy"

2
16/10/2017

The beds were comfortable and the shower hot with lots of pressure but my main complaint was the loud noise. Between airplanes, the busy traffic, hearing everything in the hallway, and the buzzing sound that started early in the morning it was hard to get a good night's rest. There were some other minor annoyances such as the too small parking lot spaces, huge flower planters on the sidewalk which did not allow you to walk by with luggage, and it was a hassle to get a baby crib. Breakfast was only fair. I would pick a different hotel next time.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback, we would like to apologize for the disturbances you've experienced while staying. Normally, any type of request/dilemma is reported to our front desk and is handled accordingly. I apologize it wasn't fixed for you. As for our parking lot; it is designed uniquely, but we are in the process of getting the parking lot re-striped that way the spaces are bigger. Adreanna B.

"Excellent value (date of stay 2017, OCT 10 to OCT 12)"

5
13/10/2017

I posted a review for this establishment in 2013: "...Excellent value (date of stay 2013, APR 29 to MAY 3) At this price point, it's not realistic to expect 4 star accommodations, but BEST WESTERN Airport Inn 2138 Post Road, Warwick, RI was clean and quiet, and the staff were competent, friendly, and easy to understand..." And so on. I stayed here again OCT 10-12 2017, and JUN 21-23 2017. I am happy to report that the experience was exactly the same. The price is competitive, the rooms are clean, the equipment works, and the staff are very friendly. They treat you like you want to come back. And it works! If I had to be critical of anything, it is the parking situation. The parking spaces are small and sometimes the lot appears to be full. There is additional parking around the back of the building, but it gets dark back there after the sun goes down. Keep in mind that parking is free. Many hotels nowadays have free breakfast of one sort or another, but it's annoying when they only make it available for 2 hours or less. Not all of us bound out of bed before 8am. These guys have the free breakfast going from around 4am to 9am. I had scrambled eggs, hardboiled eggs, bagels, english muffins, american cheese, sausage links, waffles, orange juice, and coffee. The food tasted good, the things that were supposed to be hot were hot, and the things that were supposed to be cold were cold. The lady who maintains the breakfast area really works hard. Please note the tip tray near the waffle makers. You can't go wrong staying here. ~SESCMark

"Convenient for sirpirt"

4
13/10/2017

This was a pleasant overnight stay and came up to the standard we have come to expect from Best Western. The staff were efficient and friendly and the room clean and spacious . It was a little noisy we would advise you request a room away from the road

"Such a comfortable bed."

4
11/10/2017

This hotel was renovated only 2 months ago so anything negative may have been sorted. We found the room and especially the bed absolutely wonderful. So large and comfortable, lovely linen and overall welcoming. Breakfast was a little disappointing as it was all paper plates and plastic cutlery with limited products, but OK for a complimentary one. After long flight and traffic jams out of Boston this was a haven for sleeping.

"My Go-To at PVD"

5
09/10/2017

Good, efficient place...service is excellent. Location is awesome! Less that 5 min to the airport and 1 block from Legal Sea Foods! A bit pricey this time...seasonal. My 3 requirements: Clean - check Good bed - check Good shower - check Works for me.

"Negative Experience, Check Your Pillows Under The Case!!!!"

2
09/10/2017

Tiny rooms, huge tv, dirty pillows with Drool stains on them. Please check your pillows under the case. Also, light above the sink was extremy dim. Refridgerator was not plugged in, when i mentioned this since i could not refrigerate my food, the lady at the front dest just said "sorry".

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Thank you for taking the time to leave us a review. We truly appreciate your feedback, and apologize for all of the inconveniences/dilemmas you've experienced during your stay. We would have loved to store your food in our breakfast refrigerator, until yours has gotten cold. Again, we truly apologize and hope you consider staying with us again. Adreanna B Front Office Manager

"Difficult to be fair !"

4
09/10/2017

Having arrived particularly late at night and over 2 hours behind schedule, I question myself whether I perceived the facility correctly when I was over-run by tiredness ! It would have been good to have the hotel track our flight and have the shuttle available - it did not and we had to pay a taxi to reach the hotel. Again, late at night, it is not reasonable to expect staff to be at their best. Their subdued unenthused attitude perhaps reflected that. Cleanliness and comfort was immaculate. The shuttle driver Rafael was particularly friendly and helpful. Having stayed at comparable hotels for many years, I do still question whether £160 a night was good value? ....Yes ...I was exhausted....I rederve judgement !

"A good value for the money"

4
07/10/2017

Staff was courteous and helpful. Room was large, clean. WiFi was sufficiently fast for music, text. Did not attempt streaming. Breakfast had a reasonable number of selections. Breakfast room was clean and bright. A good value.

"Great stay! not fancy but clean and safe"

5
04/10/2017

This property is not a super fancy place but the breakfast is super good and the place is clean! no complaints at all. The front desk people are very friendly and give you great service. Close to everything you need, even the late night Wendy's run ;)

"Great Airport Area Hotel"

5
03/10/2017

Way Way better than any Best Western I've ever stayed at before, more inline with Holiday Inn or Courtyard experience than my past BW experiences. New Decor, new Bedding and Design, great Internet, and ample parking. I dont know if this is a Chain WIde remodeling effort or not, but this location was GREAT

"One night stay. No real complaints."

4
01/10/2017

Stayed for one night in transit to Boston. Very quick check in. Pleasant staff. Room was fine, spacious and clean. Bed was incredibly comfortable. Bathroom was very tired looking and could be doing with a spruce up. The shower sent water jets out in directions akin to that of a laser net but no great hassle. Breakfast was included and was perfectly fine. Coffee, a few hot items, cereals etc. Quite tasty actually. Also handy for many restaurants. I think the instructions for the airport shuttle could be a little clearer but all in all a perfectly acceptable hotel for a short stay.

"The stays are the bookends of our trip"

5
29/09/2017

We fly into Green to attend a reunion and this isour favorite place to begin and end our trip. The staff is wonderful, the rooms are clean, well appointed and quiet. A great place, a good value and our home away from home in Warwick.

"Not fancy but clean, comfortable and safe"

4
29/09/2017

While in Rhode Island, I needed a hotel that was inexpensive and easy to get to. Conveniently located less than a mile from the rental car garage and right by an I-95 ramp, this BW fit the bill. Because of the price, I knew it wasn't going to be fancy, but the décor is surprisingly cute, and both my room and the lobby were very clean and comfortable. The staff was excellent--everyone was friendly, efficient and helpful, especially when I needed restaurant recommendations or advice on the best way to get anywhere. The continental breakfast had far more choices than I was expecting, which was a pleasant surprise. Two things kept me from giving this hotel 5 stars; first, my room had an odd odor, neither pleasant nor unpleasant, one I couldn't identify (maybe pressed board from the wardrobe?). I got used to it pretty quickly though. Second, it was a little noisy around my room, in part because I was right by the elevator (guests arriving from, or leaving for, the airport seemed especially loud) and in part because my room faced the highway. I never heard any planes, but I did hear some loud motorcycles and rumbling busses. Again, I adjusted pretty quickly, but if you're a light sleeper, this could be a problem. Still, I'd easily recommend the BW to anyone visiting Rhode Island and would stay again in a heartbeat.

"An excellent hotel for a stopover."

5
25/09/2017

The Best Western Warwick rates a very good overall on its physical merits and an excellent in terms of service. It also rates an excellent overall as a convenient place to overnight for one or two days on the way to or from Maine or Canada, en route to the New London ferry, or for a visit to Newport and the Rhode Island shore area. It is also within easy reach of fine dining in Providence and East Greenwich.

"good value"

4
25/09/2017

The rooms were clean and the staff was pleasant. The bed was comfortable and the room was quiet so it was easy to sleep. The location was convenient to the airport. The breakfast was okay but nothing special. Good value for the money.

"Close to airport"

4
23/09/2017

The airport is really close. The hotel unfortunately doesn't have a pool or hot tub. The room was clean and the bed was comfortable. The bed was rather high to get into. The clerk gave us the name of a good restaurant with in walking distance. The breakfast was good.

"Quick nights stay due to delayed flight"

5
20/09/2017

As usual, United Airlines had a delayed flight. Hurried and called Mike at the Best Western for a room. He hooked me up quickly with what I needed and was very courteous and professional. Room was clean and bed was comfortable. Breakfast was delicious and off to the skies i went. Excellent hotel for a quick overnight stay.

"We'll Be Back!"

4
18/09/2017

Convenient. Right at the Providence Airport. Free shuttle. Super friendly and helpful staff. They greet you immediately, imagine! Have stayed next door at the Hampton Inn for years and BW was $60 less a night so we tried it. Fridge and microwave are nice extra. Standard (not spectacular) breakfast waffles, breads, powdered eggs, sausage, cereals, fruit. Well stocked, rolls/bread fresh, milk - I love a glass in the AM - was cold. Bring your own snacks as the vending machine was emply. Gotta love Legal Seafood across the street. Bed was comfortable though I wish hotels still provided blankets by default vs the "3 sheets". These were a little more substantial/puffier than most, however. Sink is in the room vs. bathroom so if that bugs you, be aware. Other nice touch was 2 suitcase racks and substantial closet/wardrobe. My Dad stayed next door at the Hampton like always and had to change rooms. No room to hang things up in closet, no drawer space, urine smell on carpet. He was disappointed. Hampton usually does better.

"Great hotel"

5
15/09/2017

Really enjoyed our stay here. The location is convenient...you are very close to the interstate. Plus there are many strip malls and grocery stores nearby. Rates were very affordable and the service we received from the staff was excellent. The complimentary breakfast was very good as well. Room was very clean and modern. We would stay here again.

"Excellent "

5
14/09/2017

I stayed there September 13. Room clean and well maintained and stocked with amenities. Bath towels exceptionally soft, not worn out like many hotels Breakfast went to 9:30 am. Attendant present and clearing tables and restocking food items I highly recommend

"Very comfortable stay..."

5
14/09/2017

Very comfortable overnight stay. Nice room and very comfortable bed. Breakfast, including some hot items is served beginning at 4:00 a.m. Rooms have microwave, refrigerator and coffee pot which is nice for a longer stay.

"Overnight near PVD"

4
13/09/2017

Very nice hotel for an early flight out of PVD airport. Clean room, WiFi works well, good "motel/hotel-type", fairly full continental breakfast. Shuttle starts at 4:00, which we needed. Overall a good value for under $100, taxes included.

"Great place"

5
12/09/2017

We needed a hotel close to the airport as our flight left at 5 a.m.. We only spent one night there but were pleased with the early breakfast (4 a.m.) and shuttle to the airport. The room was clean and the bed comfortable. The convenience of the shuttle made it an easy stop for us. The staff was friendly and helpful. Would definitely stay there again.

"Great hotel experience"

5
07/09/2017

Very friendly staff, nice gym and Breakfast buffet, very convenient off of 95 and next stop is the airport. Room was very clean and new looking. internet worked well. Would recommend stay here in a heart beat again. Great value as well

"Comfy beds, business accessible, great staff"

4
06/09/2017

We had a last minute idea to spend the night before a red-eye flight at the airport hotel and were quite happy with the decision. Staff was great from the moment we walked in the door--down to giving us tips about our air travel. Breakfast was okay. Parking was easy and cheap during our stay away. Shuttles were regular and dependable.

"Exactly what We Needed"

4
05/09/2017

Spent one night at the Best Western Airport Inn to minimize stress for our red-eye flight to DragonCon. Check-in was super-easy, parking our car was also super-easy, and the staff was very helpful with all our questions regarding their airport shuttles. The room was comfortable and I was able to get work done that night before leaving. Breakfast was okay, not great, but it was sustenance before a long day of flights and travel.

"Airport convenience dream!! Great hotel. Would stay here again."

5
02/09/2017

I hate driving to the airport. Hate it. This place is awesome...the airport is next door! Great room. Nice beds. Good shower. Quiet. We didn't stay for breakfast but there was a wide assortment of items: hot and cold. The staff was really nice too. Free parking and wifi. Would stay here again.

"Budget convenience"

3
01/09/2017

Stayed one night after a transatlantic flight. Great location, average budget hotel. Was going to skip breakfast and just get coffee. But the scrambled eggs looked really good so I grabbed a plate. They were truly the best scrambled eggs I have ever had. Perfect consistency and flavor. So not what I expected from an airport BW!

"Daughter's wedding"

5
31/08/2017

My daughter got married in June 2017. All the staff were WONDERFUL. They were so caring and did everything I asked them to do, even the owner helped my daughter get off a bracelet that was stuck on her arm. Also the hotel was very CLEAN. Thank you to all the workers, you were all wonderful and made a beautiful day even better.

"On my way to Denver"

3
27/08/2017

Searching for a flight to Denver I discovered the best way to get their at a good price was via Providence Rhode Island with Norwegian with a one night stopover before catching a Frontier flight to Denver. So I booked into the Best Western Inn Warwick a short hop from terminal. Very good accommodation at reasonable cost my one disappointed was breakfast Just not good enough BW it lets the hotel down

"very average"

3
25/08/2017

very average hotel. toilet clogged all nite and no one helped. i kept calling front desk and no one pick up. next morning i go down at 630 and get plunger.nice staff, same breakfast items every day. it was ok. happy to leave

"Best Buy for the $$$$"

4
23/08/2017

This hotel is great for an early morning flight. You are able to return your rental car the night before and ride the shuttle the next morning to the airport. No hassles. Close to many restaurants. Best thing was price.

"family visit"

5
23/08/2017

Stayed when visiting family, hotel had everything we needed. Close to airport, close to everything around that we needed, friendly staff, very clean environment. Was very pleased overall with our stay.

"Mrs"

5
21/08/2017

This hotel was ideal for a night after a flight in from the UK. Very clean and well equipped rooms with added bonus of good breakfast included. They even have a small gym. Breakfast was great and they were able to provide me with gluten free cereal and bread along with Cornbeef hash, eggs, yoghurt, and cheese.

"1st time stay"

4
20/08/2017

We recommend this place to stay. We chose this location for price and location. The rewards program promotion won us over for $10 gift card per night. The beds are comfortable. Bathroom is tiny. Complimentary breakfast included were good. Parking was a pain for a couple evenings. The only negative part is the parking. We had to park away from the entrance because there are vehicles took up 2 parking spots. We didn't mind the walking. So we didn't complain.

"Love the Upgrades to the Rooms!"

4
17/08/2017

We visited Warwick recently and had a chance to stay at this location again after a couple of years or so. It has always been a pleasant, trusted hotel offering clean and well maintained rooms, courteous and attentive staff, and a nice complimentary breakfast. However, with some recently completed renovations, the property has gone to a higher level of comfort. It now offers a premium sleep experience with upgraded beds. Also, it has a more modern feel with new carpeting and furnishings. Microwaves and refrigerates in the room are an added comfort. The positive upgrades along with its convenient location to the airport and the I-95 expressway make it an even greater place to stay. I highly recommend this Best Western! It's a great value for your $'s too! PS: It was a great place for my little dog too, as it has well maintained, grassy areas around the property.

"Perfect!"

5
15/08/2017

Incredibly clean, Huge room, Fantastic location to the airport and highway, Great soundproofing, Walk to restaurants, Shuttle at 4 am to TFGreen, Excellent customer service in booking and check-in and out Perfect!

"great deal"

4
14/08/2017

This is my 3rd time staying at the Best Western in Warwick and it is a great deal. It's very convenient to get to, free breakfast, clean rooms, and they provide cribs if necessary (this time I didn't need one but have in the past). I definitely recommend.

"Excellent Location"

5
09/08/2017

The staff at this hotel was so helpful and caring. They made our stay enjoyable and we felt at home staying at this hotel. The shuttle to the airport was waiting for us in the early morning to take us to the airport and the driver was courteous and helpful too. We will stay at this hotel again for sure.....

"Convient location"

4
09/08/2017

nice location, weekdays nice price. People are friendly and hotel is clean. Close to airport I would return! close to restaurants, shopping pretty much everything you need dry cleaners , tailors and etc

"Terrible Hotel"

1
07/08/2017

Hotel was EXTREMELY noisy, Staff lacked customer service skills, and they do not accept Best Western Gift cards apparently. Upon checkout, they REFUSED to accept my BEST WESTERN GIFT CARDS!! UMMM, you ARE BEST Western, correct??? Funny, I use Target gift cards frequently and guess what??? Target accepts them!!!! LEARN FROM TARGET as your hotel clearly doesn't understand the customer service industry AT ALL! This hotel sucks, worst I have EVER stayed in. Find another hotel or sores case, bring a tent, at least it will be quieter.

"Great property....a nice surprise"

4
06/08/2017

I stayed at this property on two separate occasions in July as I made my way up to Maine for a holiday. I expected a standard unimpressive Best Western property, and I must say I was surprised. For an older property, it had been beautifully renovated. The staff was cordial and friendly, the rooms were well appointed with refrigerators, coffee makers, hair dryers, microwaves and high speed WIFI (at no charge). The morning breakfast was quite good. It was far more than the standard cereal, wrapped muffins and bagels, etc. It included eggs, bacon, sausage, a wide selection of choices in a pleasant enough dining space. I would stay there again. The location is superb for dining in the area and for convenience to the airport. There is a shuttle from the hotel to the airport and the staff is quite accommodating. Well done, management!

"Great hotel, great location"

5
01/08/2017

So close to Airport. Very comfy bed. This is not a 5 star hotel but very clean, safe area and location was perfect. It was also close to highways for side trips to Newport and Narragansett Beach. Breakfast was typical warm breakfast.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback, we're so happy to hear you've enjoyed your stay here with us! We're glad you've enjoyed our complimentary breakfast, our cozy, spacious rooms, and our convenient location for your traveling needs! We hope to see you again in the near future, have a great day! Take care, Adreanna Burt.

"Great Airport Hotel"

5
01/08/2017

We needed a hotel to stay in after a transatlantic flight and the BW was the cheapest option of all the chain hotels on Post Road so we chose that. It is very close to the airport and the car rental lot and easy to get to, check in was simple. The room was spacious although the vanity and sink were in the room so the bathroom was small but fine for us Unfortunately we had the room right next to the lift and because it is an airport hotel and my body clock was readjusting, I was woken up a couple of times from 4 am onwards by people leaving. Normally I am a good sleeper so I think this wouldn't have disturbed me normally if I hadn't just changed time zones. If you are a light sleeper ask for a room further from the lift. Breakfast was standard BW breakfast and there was plenty of food and space. If I needed a budget hotel near PVD again then I would definitely stay here again.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback, we're so happy to hear you've enjoyed your stay here with us. We apologize for the level of noise that has disturbed you, the next time you come we hope to place you in a quiet area, and meet your needs! Take care, Adreanna Burt.

"New Beds, Clean Rooms, Helpful Staff & Free Breakfast"

4
31/07/2017

We wanted a no frills, affordable hotel to spend the night in after we realized our flight from the UK landed after the last flight to Atlanta departed. We'd only be there about 10 hours so all we needed was a clean, comfortable room. We were surprised to find the staff very friendly and helpful, the beds new, the lobby area very welcoming and an extensive breakfast that started at 4am. Since we had to catch the free shuttle to the airport at 5am it was nice for the kids to be able to grab a muffin on their way out the door. Thanks!

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback, we're so happy to hear you've enjoyed your stay here with us! We're so glad that you've enjoyed our complimentary breakfast before you've started your day! We hope you come back again in the near future. Take care, Adreanna Burt.

"Would Return"

4
30/07/2017

Clean room; chintzy linens nowhere to be found. It was my bad luck to have a room right next to the elevator AND the ice machine, but hey, that's life. I had no idea people got ice so late in the evening.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback, we're so happy to hear you've enjoyed our clean spacious rooms. I sincerely apologize for the noise level/disturbance that caused you to wake, the next time you come to stay we'll make sure we have you in a nice quiet area! Take care, Adreanna Burt.

"Close to PVD airport "

4
28/07/2017

Booked this hotel on my way back from a week long trip to a Europe. Good price per night, very close (5 min) from Providence airport PVD. Upon my arrival, called hotel to request shuttle, they arrived within 5 min. Hotel is a bit dated, but clean, great staff, nice spacious room, good breakfast selection. I will remember this hotel next time I travel via PVD.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking time to leave us a review. We truly appreciate your feedback, and are so happy to hear you'll be keeping us in mind! We look forward to your next arrival. We're so glad you've enjoyed your stay here with us, have a wonderful day! Adreanna Front Office

"Wonderful"

5
26/07/2017

I was running around planning my Moms 80th birthday and I never had to worry about the room and/or service! It was great to come back to the room and relax! Everyone was great from the checkin to the checkout.

"Looking for a boat weekend"

5
20/07/2017

The location was very good since it was very close to the area that we wanted to visit. It was also close to several restaurants that we can walk to and they were very good restaurants. It was very close to the exit of the freeway and was easy to get to

"great valued airport hotel"

4
14/07/2017

Only a few minutes to the airport which was great. The rooms are small but fine for an overnight stay. Beds are comfortable as well as the pillows. Overnight stay included airport shuttle and continental breakfast which was typical bagels, waffles, muffins, juice, coffee - eggs/sausage as well but tasted terrible. Good hotel for the price.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback. We're so happy you've enjoyed your stay here with us, and found our location to be convenient for your travel needs! We hope to see you again in the future, and hope you have a wonderful day! Adreanna Burt Front Office

"Served its purpose"

4
10/07/2017

We needed to spend one night in a hotel near the airport due to a family function the next day. After shopping around online, we settled on Best Western. Overall the hotel is fine. The front desk staff were fairly helpful. A decent breakfast is served each morning from 4 AM to 9:30 AM, and coffee and hot chocolate are available 24/7. Our room overlooked the highway, but again, we were only there one night. It seemed as though some of the room (e.g. the carpet) was recently renovated, but other parts (e.g. the bathroom) have been neglected for years. The beds were comfortable. But we were awoken by someone stomping above us about 3:00 AM. That is not necessarily the hotel's fault, but it should be noted you can hear people moving around in rooms above you. We might stay here again. But we would definitely compare the price to other nearby hotels.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback. We sincerely apologize for the noise level above you, we will definitely be taking this into great consideration. We hope you consider staying with us again so we can provide you with superior customer service! We hope you have a wonderful day. Adreanna Burt Front Office

"Stay"

4
10/07/2017

I would definitely stay at this Best Western if I am in the area again. Rooms were clean & bed was comfortable. It was quiet. The staff was very helpful when I needed to drop off the rental vehicle and needed a ride back to the hotel late at night..

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback. We're so happy you've enjoyed your stay here with us, and enjoyed our newly renovated rooms with comfortable beds! Our shuttle is accommodating on requests to and from the airport as well as the rental cars. Our staff is on standby 24/7 to assist you with all of your needs. We hope to see you again in the near future, have a wonderful day! Adreanna Burt Front Office

"Comfortable hotel"

5
09/07/2017

Very nice hotel. Easy access to interstate and main roads. Business and restaurants all conveniently located and places here are two shopping malls in the immediate area. The staff at the hotel are very accommodating and someone appears to always be available to assist you . The hotel is adjacent to TF Green airport for easy when traveling.

Adreanna B, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to leave us a review. We truly appreciate your feedback. We're so happy you've enjoyed your stay here with us, and found our location to be convenient for your needs. Our staff is here 24/7 to assist you with anything you need! We hope to see you again in the future, have a wonderful day! Adreanna Burt Front Office

"Good value"

4
08/07/2017

Clean, pleasant motel. Affordable. Convenient to Route 95 so can easily go in any direction. Scenic route 1A outside the door so beaches are close by, as is providence. Breakfast is good. Price is right!.

"Airport Layover"

5
05/07/2017

After having been stuck at the airport for 11 hrs before American Airlines canceled our flight staying at the BW Airport Inn was a welcome relief. We are rewards members and were treated as family when we arrived. We were given a discount on our room and bottled water and snacks when we checked in.

"Good hotel for one night stay"

4
05/07/2017

Convenient location, very near to an airport. Overall the hotel is good, particularly for a stay for a day or two. Close to 40 mins drive from Newport and relatively inexpensive during the independence day long weekend stay. Rooms are excellent. Breakfast is good with a fairly good number of varieties.

"Excellent value and great stay"

5
05/07/2017

Recent reviews were right...rooms were clean. Very quiet and slept well, given the close proximity of the airport. Continental breakfast was standard fare and well stock. Customer service was great all around.

"Best Western RI Airport"

4
04/07/2017

Very nice and helpful staff. Clean room with refrigerator and microwave. We used both during our stay. Very poor quality breakfast. Old fruit and plastic eggs. The staff saved me a few dollars by rebooking me through their system and not hotel.com. This was done with no problems. Better eggs and fruit is needed.

"Weekend Stay"

4
04/07/2017

I booked this hotel using HotelsOne.com. It is worth noting that if you do not book via Best Western you do not get your Rewards Program points even though you are staying at the hotel, and presumably Best Western are receiving the bulk of your money. The hotel itself is a good quality, medium priced lodging. It is extremely convenient in situation. Virtually on the I95! The staff are friendly (Mike in particular) and knowledgeable about local places to eat, things to do, etc. The room we had was comfortable, well air-conditioned for the 33C (feels like 41C) weather. The breakfast buffet was well stocked. All in all a good experience.

"GReat hotel Great staff"

5
27/06/2017

This hotel does it right. Shuttle to and from airport and local restaurants. Newly renovated great beds and pillows. Breakfast s very good large selection. Great staff. Great shuttle driver Rafael. Staff is very good at what they do. Hotel is so clean. House keeping staff is great. Do not be afraid to stay.

"Clean Hotel, Professional Staff"

5
26/06/2017

Stayed for a week on business. Staff was polite and helpful, provided dining suggestions and accurate directions. Hotel was kept clean, cleaning staff was good. Good coffee in the mornings. Will stay there again on my next trip there.

"Ocean State visit"

4
26/06/2017

This hotel has been completely renovated. The free breakfast buffet is very good with new added items. Very clean. New shuttle bus to the airport. Staff is friendly and helpful. Totally non smoking. Only negative is small parking spaces.

"Providence Airport Hotel"

4
26/06/2017

Convenient to airport and walking distance to restaurants. Quiet considering closeness to airport. Can return rental car and walk back to hotel. Breakfast was good. Clean hotel, but air conditioner could be more quiet.

"It's Like Staying at Home!"

5
24/06/2017

We stayed (2 adults + 2 children) for 4 nights with our daughter studying locally visiting us. In fact, we were there for her graduation at Roger Williams University. The staff were really very friendly, accommodating to all our needs, providing us with cutlery and crockery for our evening meals procured from local take aways (plenty of choice), lovely range of breakfast, airport pick up and drop whenever we needed, plenty of secured parking space, spacious, neat and clean rooms (left in a mess by us in the morning only to find spic and span by evening). The Senior Patel was on holiday (I had known him for 4 years now - having stayed there in 2013 when my daughter started uni!), but the Junior Patel made sure everything was smooth. Over all, a more than a pleasant stay!! Keep it up guys!! I don't think I will be travelling in that part of the world again, but if I did, here's where I will stay!!

"Everyone loves this hotel but us....."

1
22/06/2017

I booked this hotel through a third party vendor and unfortunately paid in full before my stay. I won't make that mistake twice. The only time people were friendly was at checkin and checkout. The night staff always looked like they wanted to be anywhere but at the front desk. The bed was comfy and that is my only compliment. After our first night I went to the front desk the next morning and advised that the towel hook broke in our bathroom, the sink was not draining, the light switch to the bathroom was loose and sometimes the light stayed on and sometimes it did not, the exit plan posted on our door was for another room down the hall, and our AC was very loud and that this was not a quality hotel. He said that the only thing he could do is call around for another hotel. I asked if he was the manager and he said yes. Offered no name or had a name tag on. Did not even apologize for any inconvenience but said had I booked directly with Best Western he could do more. The light and hook got fixed and a new exit plan for this room was put on the door and that was it. Our tub never looked like it was cleaned our entire stay despite leaving a tip each day. New towels were thrown haphazardly on the shelves in the bathroom. I did not bring it to managements attention bc hey I already paid so what were they going to do anyway. Breakfast and parking was a joke. The parking lot spaces are made for small cars only. We had an SUV and each night it was a joke coming in after 10pm. People were parking illegally and taking two spaces for their SUVS and trucks and finding a spot was impossible. Needless to say I won't be staying at a Best Western again.

"Pet Friendly"

5
20/06/2017

The rooms were clean and the beds were very comfortable. The location is convenient to I-95 and only 7 miles from Providence, at a much lower rate than a hotel in Providence would have cost. The best part is that this hotel is pet friendly! We were able to bring my daughter's dog and she enjoyed her stay, too. I would definitely stay here again.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! We are so happy you've enjoyed your stay here with us at the Best Western Airport Inn! We're glad you found our location to be convenient for your needs, and that you were able to bring your pet with you as well! If there is anything we can do for you in the future, please do not hesitate to reach out to us directly at 401-737-7400. Have a wonderful day! Adreanna Burt Front Office

"Great customer service. Very friendly staff!"

5
20/06/2017

We stayed here one night before our trip to Block Island and then one night before heading back home. I was very impressed with the cleanliness! Great breakfast! Very helpful and friendly staff! Highly recommend.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hi there! Thank you for taking the time to leave us a review! We appreciate your feedback, and are so happy to hear that you've enjoyed your stay here with us at The Best Western Airport Inn. We're glad you had a chance to enjoy our complimentary breakfast, renovated rooms, and friendly, diligent staff members! If we can be of any assistance to you in the future please do not hesitate to reach out to me directly at 401-737-7400. Have a wonderful day! Adreanna Burt. Front Office

"Wow! Major Chances!"

5
19/06/2017

Haven't stayed in this hotel in years and was greatly impressed with decor changes and transportation improvement. It is really a lovely place to stay now with many restaurant choices nearby. Great stay the night before a flight!!

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! Thank you for taking the time to leave us a review. We appreciate your feedback, and are so happy that you've come to stay with us again! Thank you for noticing our major renovations, we try to accommodate all of our guests needs, and use all feedback to improve our business. If we can be of any assistance to you in the future please do not hesitate to reach out to me directly at 401-737-7400. Have a great day! Adreanna Burt. Front Office

"Ready for my vacation!!!"

5
17/06/2017

Very good service. Rooms were clean. Super nice staff. Great breakfast!!! Easy access to restaurants and events. Children friendly. Airport shuttle very convenient and a very important asset. Transportation!!!

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hi there Phyllis! Thank you for taking the time to leave us a review, we truly appreciate your feedback. We are so happy that you've come to stay with us, and that you've enjoyed the complimentary breakfast, our convenient location. We hope that you come back to stay again soon! If we could be of any assistance to you in the future please do not hesitate to reach out to us at 401-737-7400. Have a great day! Adreanna B. Front Office

"Very Nice"

5
15/06/2017

Property clean and extremely comfortable would stay again also the location to the airport and plenty of places to eat close by. The staff was excellent as well... Over all a great experience I hope to stay again really soon

"Great hotel - so convenient to the airport"

5
15/06/2017

We received excellent guest service at the front desk upon check-in! They helped us with restaurant suggestions and were fun to talk with. Shuttle was super convenient! Hotel looks very nice - it is an updated property, so don't hesitate to book here.

"Good stay!"

5
15/06/2017

Clean room and good breakfast. Front desk is very friendly and helpful. The price is super reasonable. It is close to Newport area and also close to the airport, so it is very convenient for travelling. We will go back next year for sure.

"Best Western Warwick R.I."

4
13/06/2017

Price was very good; staff were excellent; room was clean and quiet. My view out of the window was not great; a large dumpster full of trash sat right below my window. Breakfast was OK with a good variety of items. Cleaning staff did a good job. Nice proximity to the interstate.

"EARLY JUNE VACATION"

5
11/06/2017

Excellent friendly and helpful staff. Room was spacious and clean. Lots of parking. Adjacent to PVD Airport. Good coffee and breakfast selection, including waffles. If driving, convenient to interstate highway. Very pleased!

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there Maureen, Thank you for taking the time to leave us a review! We truly appreciate it, we're so glad to have met and exceeded your expectations! If there is anything we can do for you in the future please do not hesitate to reach out to me directly anytime at 401-737-7400. You have a wonderful day! Adreanna, Front Office Best Western Airport Inn

"Close to PVD Airport"

4
06/06/2017

I stay here frequently on weekends and am never disappointed. Very friendly and competent staff. Unusually quiet. Even though right by airport, on busy street, I have never been bothered by noise. Right across the street from Legal Seafood, a good chain restaurant. Breakfast starts at 4:30, ends at 9:30 even on weekends.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! Thank you for taking the time to leave us a review, we truly appreciate your feedback. We're so happy you've come to stay with us, and enjoyed your stay. Our staff here tries very hard to keep our guests happy. We hope to see you again very soon! If there is anything we can do to assist you in the future, please do not hesitate to reach out to us directly at 401-737-7400. Have a wonderful day! Best Regards, Adreanna Front Desk

"Better than average"

4
05/06/2017

Offers earlier than normal check in at 1:00 and accommodates even earlier. Everything was better than average, which is great when you are anticipating things to be average. Front desk was very helpful for any and all requests. Would recommend and would stay there again

"Average hotel but hospitality and location make me rate it a 4! "

4
04/06/2017

We stayed here for 2 nights this past weekend and what we enjoyed most I would say is the location. It allowed us to explore Newport, Warwick, wickford, Boston and providence with ease. Breakfast was served everyday and included hot items and a waffle iron. Other items included eggs, hash, sausage, hard boiled eggs, continental items, cereal, juice and coffee. The coffee was good and also they had flavour shots to add! We arrived very early our first day and were still welcomed to enjoy breakfast on them. Now that's hospitality. It's an average hotel but it's the little things like that - inviting us in for breakfast even though we were early and not entitled to it. They got us our rooms early again even though we arrived at like 830am- they acted like it wasn't a big deal. We certainly didn't expect this but greatly appreciated it that's for sure. They got us two rooms side by side but they upgraded the one room to a suite as it was ready before other rooms! The suite upgrade was fantastic as the room was being shared between my in laws, mother in laws mother and my sister in law so this was much more spacious and comfortable for them as it had two rooms- one with two queens then like a living room with a pull out sofa and was very large. The hotel itself and the rooms are dated. But we expected as much being a best western airport hotel. The hotel itself is a 3. The staff and them being so accommodating boosts them up that's for sure as does the location as it was best in our minds! Thanks for a great weekend!

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! Thank you so much for taking the time to send us a review! We're so happy to have exceeded your expectations, our front desk representatives do anything they can do for our guests here! We love to ensure your comfort, and make sure all of your needs are met. If we do have rooms ready early, we do not mind getting you in there as soon as possible! We're very happy that you and your family enjoyed your stay here with us, and that the complimentary upgrade you received was helpful to you. We hope to see you again in the future, and if we can provide you with any assistance in the future please reach out to us, 401-737-7400. Have a wonderful week! Adreanna, Front Desk

"One night stay"

3
03/06/2017

Nice king size bed with comfortable desk and lounge space. Bathroom area was clean. Was able to make coffee in the room and the television was large and clear with good choice of programming. Breakfast in the morning was great!

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! Thank you for taking the time to send us a review! We're happy you have enjoyed your stay here with us at The Best Western Airport Inn. Your feedback means a lot to us! We have completely finished renovating our rooms, and we're glad you were comfortable, and enjoyed it! We hope to see you again in the future! If there is anything we can do for you, please don't hesitate to let me know 401-737-7400. Adreanna Front Desk Best Western Airport Inn

"Nice place!"

5
02/06/2017

The room was great. The bed was comfy, did not hear a single jet the whole night. Quiet, comfortable and clean. The showerhead was made for 5'9" and shorter, but worked for us okay. The staff was great! Breakfast was what I expected except the eggs. They tasted like egg substitute or something, very weird texture. Waffle maker, sausage, and basic continental breakfast fare.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! We appreciate you taking the time to send us a review! We're happy you've enjoyed your stay here with us, our staff helps to ensure your comfort, and fulfill your needs. We all hope to see you again in the future, if we can be of any assistance in the future please do not hesitate to reach out to us anytime 401-737-7400. Have a wonderful day! And thank you again for taking the time to leave us a review. Adreanna Front Desk Best Western Airport Inn.

"Front desk staff were great"

3
29/05/2017

We had planned to stay at a competitor - which had no vacancy - so decided to stay here since we were leaving the next day. The two dudes at the front desk were very nice, and we got a nice quiet room. It was clean and quiet. Complimentary breakfast in the morning was average.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for staying with us here at the Best Western Airport Inn! We appreciate you taking the time to leave us a review. As you said you weren't intending to stay with us, but we're glad you did! If we can assist you again in the future in any way, please let us know! 401-737-7400. Have a wonderful day! Adreanna Burt Front Desk Best Western Airport Inn

"Average stay"

3
27/05/2017

Nothing spectacular. The door handle to our room was broken and we couldn't get in. Instead of giving us another room, we were told to just hold up on the door knob and shown very short and abruptly how to do it by the male front desk clerk. He was clearly irritated by it. The the ice machine on our floor was broken so had to use the elevator to get ice. Checked in after 8pm on a Thursday and 2 working front desk were not very helpful and didn't smile at all. The lady working the breakfast area was very kind and did a great job keeping it stocked. The room was clean and beds were very comfortable. Maids said good morning with a smile. Nice and quiet, easy to get to airport from here.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, on behalf of our staff, I'd like to apologize for the inconvenience you've had while staying with us. Our ice machines have been down for a couple of days with only one working on the second floor, we had to wait to get parts to fix our other two. I do apologize again if this caused a hassle for you, if there is anything I can personally do for you to ensure your stay is hassle free next time please call me directly at 401-737-7400. I hope you have a wonderful Memorial Day. Adreanna Burt Front Desk Best Western Airport Inn

"Nice hotel"

4
26/05/2017

We enjoyed our 3 day stay here. The room was large and comfortable. The staff were very good. The breakfast was fair at best. Good choice of tv channels and several free newspapers available. Good parking. I would stay here again.

"Comfy with great front desk persons"

5
25/05/2017

Nothing but a pleasure to visit. I visit the area frequently and always look forward to a friendly welcome from Julissa and company here in Warwick, RI. Recently remodeled older property with all the basic amenities included. Very reasonable and convenient to I-95, with many fine options for dining or shopping close. A must for the coming or going TF Green International Airport user.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there! We are so happy you've enjoyed your stay here with us, our staff is always here, and ready to welcome and assist any/all our guests accordingly! We hope to see you again very soon! Adreanna Burt Best Western Airport Inn

"Very comfortable room, will stay again"

5
24/05/2017

We arrived early afternoon to return our rental car just a couple of blocks away. The shuttle picked us up at the rental place and at 4:30AM the next day it delivered us to the airport. We had comfortable beds in a large room. Sink outside the bathroom was convenient, bathroom small but everything was clean, fresh and comfortable. Price was reasonable. Located across the street from Legal Seafood which was a pleasant surprise. We only spent the night there before our flight home and it worked out beautifully. It is not a fancy place but comfortable, clean and fresh is important to me and it was just right. Will plan to stay there next time we fly out of Providence.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for staying with us here at the Best Western Airport Inn. We are so happy to have met your standards, we are always here awaiting the arrival of our guests to welcome them and assist with any/all needs. If any of us can be of any future assistance for you please do not hesitate to reach out to us at 401-737-7400. Have a wonderful day, we hope to see you again soon! Adreanna Burt Front Desk

"Highly Recommended"

5
24/05/2017

Very clean room with friendly service. We arrived at the airport at 1 am. The phone rang for a long time before we got an answer, but once they answered the shuttle was quick and check in was fast. Easy check out in the morning.

"Clean and comfortable"

5
19/05/2017

It is a very nice hotel and I found the staff to be very friendly. They have everything you need and at a great price. Eggs parking lot has adequate lighting and an employee was frequently observing the lot.

"Get what you pay for...."

2
19/05/2017

Older rooms partly updated. Had a king bed room with only one night stand and no place to plug anything in at the stand. Putting in a second night stand and something to plus electronics into would be easy. Bed is really high--hugh platform and thick mattress makes climbing into bed work. Breakfast was average. This morning, there was no ice in any of the ice machines on all three floors. Less expensive, but you get what you pay for.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Dear Phillip, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 401-737-7400. Sincerely, Adreanna Burt Front Desk

"Clean, comfortable and friendly"

5
18/05/2017

We stayed here on the recommendation of the race director of the New England Challenge. We're very glad that we followed his advice. The hotel is clean, comfortable and quiet and the staff is friendly and helpful. We really enjoyed our stay and will be back if we are in the area in the future.

"Very nice stay at BW Plus Warwick"

4
18/05/2017

Checked in mid afternoon and was pleased to get early access to our double Queen room. Room was clean and nicely appointed with modern furnishings and a mini refrigerator. Location was convenient and walking Distance to several nice restaurants! Early complimentary breakfast was very nice as we needed an early departure for our days plans. Property was convenient to Warwick airport and acces to I-95 nearby! We enjoyed our stay and would stay at this property again. Front desk staff was very helpful in suggesting places nearby for dinner. We w

"Providence Trip"

4
17/05/2017

Stayed for a week. Very happy with the staff. They were friendly and helpful. One of them even went into the cooler and gave us some breakfast items even though we were 30 minutes late. Good breakfast buffet with anything you could want. Beds were comfortable. Close to the airport.

"Value for money"

5
16/05/2017

Really good location. Value for money. Good quality room amenities and service. Booked literally 24 hours in advance and secured a good deal. Convenient location to major tourist sttractions although we used a car all the time, eg. Cape cod, Hartford, Plymouth rock.

"Good Night's Sleep"

3
15/05/2017

Even though the hotel was full of young students we found it easy to sleep - comfortable bed, nice linens. A shower that worked well. Cocoa available at bedtime - nice. We also like the location as it is close to our family. A bonus...two real chairs for sitting which is not always so.

"Very disappointed!!!"

2
27/04/2017

This hotel was only 60% occupied when I stayed there last week, since it was undergoing renovations of all the rooms and I had extreme difficulty finding a parking space at night. One night I came to the hotel at about 11:00pm and there were no parking spaces! As a paying guest of the hotel, what was I supposed to do? I was told at the front desk to park next door at the Hampton Inn, but I told them that they have records of all the license plates of cars parked there, as I had stayed there last year. I was also told that the Best Western was renting out parking spaces to airport parking customers. I found several cars parked over two parking spaces. Also noticed that the parking spaces are very narrow. Luckily, an agent at the front desk gave up his parking space for me, but it still left me with a very uncomfortable feeling as a paying guest of the hotel to be worrying about this at night.

Mike P, Manager at Best Western Airport Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 401-737-7400. Sincerely, Mike Patel General Manager

"Good place to stay, excellent breakfast, location very good, next to airport"

4
27/04/2017

Good location, good stay, very good breakfast. Very close to airport & some good restaurants. Proximity to places of interest very good. Staying that close to the airport was a plus. Breakfast was a good variety of food & beverages.

"Very Disappointed!!"

1
26/04/2017

I knew that Best Western is not a 5 star hotel but I did expect more from them. The breakfast wasn't bad but not exciting either. The people who took care of the breakfast were pleasant and helpful. The hotel appeared reasonably clean. While there was free parking, coming in late at night there was not much parking available. Also the parking spaces were very narrow. The rooms were very plain. There was no mat in the shower which made the tub/shower very slippery. Some of the products they stocked in the rooms were very cheap. The worst part was getting a call from the front desk at I o'clock in the morning since they were looking for the owner of an out of state car. Since they hadn't asked for car info when we checked in they had to call all the out of state people. Since the beds were not very comfortable it made it impossible to get back to sleep. The girl at the front desk when checking out didn't even ask how was our stay, she just asked if we wanted a receipt, and handed it to me without saying anything. There are several other hotels in the vicinity and I would choose one of them over Best Western the next time.

Mike P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello there, thank you for taking the time to complete our survey. On behalf of our entire team we'd like to apologize for the unfortunate events you've encountered while staying with us. Our front desk staff is always here to help each and every one of our guests, if you do decide to stay with us again, we do hope to make it to your expectations. If there is anything we can help you with in the future please do not hesitate to reach out to us directly at 401-737-7400. Best Regards, Adreanna Burt.

"April vaca with Erin"

4
25/04/2017

The hotel was great… The attendant named Peter was incredibly nice and the best part of the hotel! Peter was attentive understanding patient and fun! The rooms were very nice the beds were extremely comfortable but I think that there are a few housekeeping challenges but overall it was a very nice stay! Thanks Peter!…

"Stay at the Hampton Inn, not here!"

2
25/04/2017

Lousy breakfast buffet. Much better next door at the Hampton Inn. Almost empty of food 30 minutes before closing. Closes at 9:30am on the weekends. When it's 75-80 degrees outside, they put the heat on in the rooms instead of the A/C! Hotel has no system in place to prevent unauthorized cars in the parking lot, so I had no place to park my car at 11:00pm at night. Had to go inside and report the problem and Peter at the hotel desk gave up his space so that I could park my car. Because of my complaints, the hotel manager told me not to come there again. Poor customer service!

Dennise P, Front Office Manager at Best Western Airport Inn, responded to this review
Hello Gary, Thank you for taking time to complete our survey. I apologize for the parking issues, as we do have a high capacity for reservations this time of the year. We do stride to accommodate our guests at all means. -Best Regards, Adreanna Burt.

"Good service, food and workers"

5
19/04/2017

We have been going back to this hotel for the last 4 years. The service is excellent, the breakfast buffet is great, and the employees are great and friendly. No stone will be unturned for them to help you with anything you may require. Will continue to stay at Best Western in the future.

"Airport stay"

5
07/04/2017

Stay before a early flight. New refurbished rooms. Construction but no interruptions at night. Clean early breakfast. Very nice staff. 24 he airport shuttle quick and fast. Enjoyed easy to get to. Great check in.

"Warwick, RI Stay"

4
06/04/2017

Good experience with friendly staff, knowledgable of area and helpful with dining suggestions. Would recommend for a quick stay as location is close to airport but not desirable for staying for longer stay.

"Pretty good for short stay"

4
02/04/2017

The staff was friendly, the room was clean, the bed was not too hard and not too soft, the breakfast offered GF and items with protein (not all cereal and pastries). One nice feature of the room is that it had the sink and mirror outside, separate from the toilet and shower which made it easier to share.

"Good value, Close to Amenities"

3
31/03/2017

Was going to a conference in the area and this hotel was a better value than the one with the conference. It is also close to highway access as well as restaurants and shopping. Was a good hotel choice and recommended.

"Great stay at Best Western at Providence Airport"

5
27/02/2017

We stayed here at the beginning and end of our trip. I highly recommend this hotel. The room was big and the bed and pillows were extremely comfortable. Also everything was very clean. The price is excellent and wouldn't stay anywhere else when flying out of Providence. It's the closest hotel to the airport I want to commend Tony. We had a lot of luggage and he put them in the van, took them out of the van, brought them into the hotel and then brought them into our room. He was so helpful and nice.

"Best beds and close to airport."

5
27/11/2016

We've stayed here multiple times when we have an early flight, and the staff have always been helpful and pleasant. The beds are so comfy and it's less than five minutes from door to departure gate. The continental breakfast is actually a delicious one, with many options, and they start it early enough for my 6am departure.

"Good For a Night or Two"

4
23/11/2016

We stayed two nights here many years ago and liked it well enough to stay two nights on our recent fall trip. The location is convenient to the interstate, but the local area is confusing to navigate even with a GPS. The best feature of our king room was the mattress – the most comfortable bed on our trip. The room also had two night tables, an upholstered chair with ottoman, closet cabinet with iron and board, desk and chair, flat panel TV on a chest, two luggage racks, a mini-refrigerator, and a microwave – everything we needed. The only feature that needed attention was the TV remote which either needed new batteries or a replacement – the channel up button did not work. The split bath had a toilet and tub/shower in an inside room and a sink with vanity just outside the bathroom. The bathroom was clean with the exception of the shower curtain which needed to be washed – it was sour. We ran the fan on the heat/air unit just to drown out traffic noise. The hotel is situated perpendicular to a busy highway. Breakfast was good enough to get the day started. The best feature was the waffles. The usual hot and cold options were offered. A very friendly woman kept the breakfast stocked and assisted when needed. My only complaint with regard to breakfast was the boiled eggs on our first morning – only time I have ever thrown away a boiled egg. The lobby has been recently renovated, and staff report plans to renovate rooms in the winter. The hotel staff were mostly friendly and helpful. The price/value was competitive, and as long as that is the case, I would stay here again.

"Staying"

2
22/11/2016

Very nice location very nice hotel clean breakfast just what you need but very good very helpful customer service near everything very convenience and quiet people very pleasure cleanness was very satisfied

"BW Airport Providence / TF Green PVD"

5
19/11/2016

I travel to RI often and found the BW Airport to be so convenient when flying into PVD. The price is great for the area. The breakfast is nice and the area is spotless. I heard the hotel rooms are being renovated soon. I was happy with the old rooms so I am sure I will enjoy the renovated rooms when I return there soon.

"Great decision"

5
18/11/2016

As a frugal traveller (some may call cheap, I call them nay-sayers idiots) this was a grand-slam of a stay! This is not a five star hotel, but the quality delivered for what was you pay is worth the rating I give this place. I found the staff very pleasant. The rooms were clean, the pillows big and poofy, and the mattress we slept on was soft. Located near the Warwick Airport, the noise was limited. Continental breakfast included with stay. The breakfast being what it was, it was fairly good. My wife was ecstatic to have waffles every day. For accommodations, they were limited. There was an ironing board with iron, hair dryer, table, cable television, secure wi-fi, closet with hangers, coffee maker, ice bucket with ice machine down the hall, dresser, and luggage bench. This is a no frills hotel, just the way I like it. For others who require more, this may not be the place for you. Oh and for those that exercise there is a exercise room with equipment, although only 5-7 people at a time could use this amenity. The rooms were very reasonably priced when we booked during Rhode Island Comic-con, $60 a night. Considering it was a 15 minute drive to the Rhode Island Convention Center in the capital, which the hotels we looked at were running $300-400 a night in Providence, this was a no brainer for me and my wife. We'd rather spend our money at RICC than on a room, but that's just us. To reasonable travellers who are conscientious of costs, I highly recommend this hotel.

"A Wonderful Stay"

5
18/11/2016

We were very pleased with our choice of this hotel. It was easy to find being on a main drag. The desk clerks were very friendly and accommodating. Out room was very clean and quiet. Diagonally across the street was a Legal Sea Foods where we had a great meal that evening. The continental breakfast was satisfying also. Highly recommended.

"Excellent staff, good price, needs a sprucing up"

3
17/11/2016

Our one night stay was made better by the courtesy and usefulness of the staff. From supplying a map and directions to pointing the way to the waffle maker these folk were uniformly friendly. On the negative side, the halls had an odd smell, a bit musty and the room could have been cleaner. This place is practically on a runway which may be an advantage and wasn't as noisy as I feared it would be. I'd stay there again.

"Not my Favorite"

3
13/11/2016

I was not impressed. Arrived and was not greeted right away, the beds were ok, and the pillows were too soft. I felt rushed the entire time of check out day. From 10:30 am until I checked I had house keeping knocking on my door to see if I had left..

"Dependable is a good thing"

5
07/11/2016

Can always depend on this hotel to provide a great value for the money. The rooms are clean with ample space. Breakfast is included and begins at 4 AM in the morning. Perfect location for a stay if you are going to the airport as it is a quick shuttle ride, provided by the hotel, to the airport. Highly recommend a stay here if you need to fly in or out of Green (PVD) airport.

"Excellent Stay"

4
06/11/2016

Excellent hotel and value for money. Room is large. Hotel staff are very helpful. Breakfast is simple but hey it's value for money. The location is excellent i.e. Just beside the airport. Only issue is the chamber maid seems to keep missing making my room. Probably too busy.

"Good for an overnight stop"

4
04/11/2016

Pros: Room cleanliness and comfort were great. Good shower. Very friendly staff. Nice comfortable bed. The room was very quiet with no disturbance whatsoever. Cons: Food quality at breakfast was poor. Sausages, eggs and bacon looked and tasted like fake food. The waffles tasted of nothing but raising agents. Location: We only stayed one night on the way to Boston from NYC to break up the drive so didn't know about anything locally however for an overnight stop it was perfectly fine and we would recommend it.

"Excellent Stay"

4
04/11/2016

The hotel is very close to the airport which makes transfers simple and fast. Room is big, clean and quiet. Value for money. Staff are very pleasant Breakfast was simple. Nothing special or elaborate.

"Our yearly trip back east"

5
01/11/2016

We just got home from a getaway to visit family and friends .Stayed at two Best Western hotels ,one in Warwick R I at the airport nice hotel ,comfortable,clean ,good breakfast ,handy location and very pleasant ,friendly employees and Manager. Also stayed at a Best Western in Brunswick Maine another good location ,good breakfast,pleasant staff but lacking in housekeeping our room was not vacuumed in the three days we stayed there ,a queen size top sheet that was well worn for a king size bed just didn't seem right? Have stayed there before and was much better previously.

"Close to airport"

4
01/11/2016

The BW Airport is right off the airport property. If you're exiting the rental car garage, turn RIGHT. The rooms are clean and good-sized. Our room faced the front of the hotel, which was a little noisy, so I'd ask for a room on the back side. The breakfast was standard fare...cereal, pastry, waffles, etc. The staff was friendly and helpful, especially the breakfast lady.

"Honest Housekeeper"

5
28/10/2016

\\stayed here for 2 nights while we visit Newport and surrounding areas. We have been shopping along the way for the last few days, and decided to pack some of our items in one case, rather then keep bringing in 2 cases. It was not till we arrived home and discovered that we had left a bag of goodies some where along the way. We phone the hotel and they thought it may be there, needed to check the next day when the security people cam in. And it was, had them send it back to us in Canada. Want to thank the housekeeper for turning it in.

"Great staff"

4
28/10/2016

Staff was very anxious to please and easy to talk to. Some areas of the building needed improvement. Was convenient to other places to eat. Included complimentary breakfast which was more than sufficient.

"Excellent Stay - Great staff"

5
25/10/2016

I would totally stay here again. Nice and caring staff. They will go out of their way to assist you. Rooms were clean and spacious. Great location - very close to the train station and the airport. The hotel offers a ride both ways.

"Bestest Western"

5
24/10/2016

Rooms are always clean. Courteous, -professional staff.It's very nice to have breakfast so we don't have to go find a place to eat and spend time waiting. Hotel is convenient to Providence and other areas. Although it's near an airport, we've never heard a plane.

"Fashionable and Functional"

4
23/10/2016

Updated and fashionable and very functional. Sink separate from shower/toilet area. Lots of space and drawers. Some rooms have a room fridge - ask when booking room. Comfortable and clean, good water pressure. Did not have a dataport in room however the Wifi requires a password which is necessary for some business computer security. Great customer service. Breakfast buffet was okay for a fast bite to get you going for the day.

"Nice"

5
21/10/2016

Nice property. Beautiful lobby that's three stories tall. Large room with mini-fridge, microwave, and coffee maker. Comfortable bed and convenient to the airport. Breakfast was ok. The eggs looked like they were made of plastic: shiny whites with brilliant yellow center.

"mixed review"

3
17/10/2016

There were several positives but we had to wait 25 minutes for the shuttle to take us back to the hotel. Apparently the desk was distracted and did not inform the driver until I called again. Driver apologized. Otherwise the room, breakfast, etc. were fine.

"Clean, comfortable and well maintained property"

5
13/10/2016

My wife and I have stayed here many times over the last 10 years. Some of those visits have included our dog. We have always been happy with the room, breakfast and staff. Good value for the money and a decent breakfast. I would only request that they include our dog in the price of the room and not charge an additional fee.

"Fantastic staff"

5
08/10/2016

A genuine and grateful thank you to staff members Peter and Walter. These two were so helpful to our family during our stay, a real asset to your hotel. Helpful staff aside, this hotel offers clean and quiet accommodation. The free wifi and breakfast are an added bonus.

"Out of town for memorial services for a sudden death in family."

1
06/10/2016

Horrible! Long story, very, very short. Family stayed here for memorial services for a sudden death in the family. Got kicked out for making noise at 8:00 PM on Saturday. Cops frantically tried to find us accommodations. They felt terrible for us. Arron (manager) was out of control and not professional in any way. I am a 57 year old woman! And corporate says it's up to Aaron to decide if l get a refund!! How low do we need to speak? Family was put in harms way to say the least!

"Very Nice"

5
06/10/2016

We stayed one night and we enjoyed this hotel and were very impressed with the quality of service, They picked us up at the airport very promptly, when most of the time you have to wait a long time. The room was nice and clean.

"One Night Stay"

3
05/10/2016

Hotel is close to airport and easy to access. Hotel is older and is showing signs of wear and tear. Appeared clean. Staff was helpful but not overly friendly. Not bad for the price and would stay again when in the area.

"Nice accomodations"

4
03/10/2016

Not bad, pet friendly though I left my pets at home. Some people in the hallway were very noisy, room did not shield the noise of people shouting. I would most likely stay here again especially ifI bring my dog.

"Best Western Airport"

3
01/10/2016

When we arrived we were very tired due to a delayed flight and a long walk to the car rental at TF Green Airport. There were three gentlemen at the hotel when we arrived at the hotel behind the counter. Two acted like they were just punching a clock and one was smiling and very nice. Perhaps the two were new and if so they have found the wrong employment. They wouldn't smile no matter what. I felt I was wasting their time. The breakfast was so-so. The hot food seemed to have been made the night before. The room was very clean and the appearance of the hotel as we entered was very nice.

"Great Airport Location"

5
01/10/2016

Nice facility near the airport. A great staff. Close to the rental car return and a shuttle to the airport. Also breakfast begins at 4am so we could eat before an early morning flight out. Close to restaurants and other attractions in the Warwick, Rhode Island area.

"Best Western PVD Airport"

3
30/09/2016

I found the room to be clean and adequate for my 5 hour stay. Breakfast was available early (4am) which was great for me as I had an early flight. Breakfast was hot and had a good selection of items. My only negative comment is; the rooms need to be updated or at least he one I was in does, but the cosmetic issues were nothing outrageous.

"Nice hotel for a reasonable price."

4
28/09/2016

The hotel was clean and neat. The bed was comfortable. Staff was friendly and helpful. The breakfast was good, with extras for the waffles ie chocolate chips, strawberries and blueberries. The eating utensils were sturdier than most places. There are only 4 tables in the front, but plenty more in the back.

"Convenient to the airport"

3
25/09/2016

Our flight arrived just before midnight. Before booking, I called to verify that their shuttle would be able to pick us up. No problem on arrival even at that late hour. The driver and all the staff we dealt with were friendly, helpful and accommodating. We had stayed there a couple of years ago and I sensed that the property has been cleaned up a bit since then. This is a modest facility and decent for the price. Breakfast was fairly standard, but well tended by the hostess. Coffee was better than average. I could not get the wifi to work, but it was only one night so no big deal. If I were to spend more time there I would have pursued getting help with it. As others have noted, it is very convenient to the airport. One tip...if you arrive late, none of the area restaurants are open.

"BEST CUSTOMER SERVICE"

5
24/09/2016

This was our second visit to this motel. We booked it for the location and the value. To our delight, they have renovated since our last stay and the motel was pleasantly updated (and immaculate). There was a slight glitch with our room. Mark and Aaron - at the front desk - took action immediately and upgraded us AT NO CHARGE to a suite. This was unexpected and we appreciated their prompt response and service. Would stay here again with no hesitation, even without a "suite", ;).

"Great Customer Service"

4
23/09/2016

My family and stayed here one night only as we were attending a nearby wedding. The hotel was located very conveniently from the highway, very easy to get to, although we drove by it the first time because the sign was a little small. The hotel lobby was beautiful. Our room was a one bedroom roomy suite. Beds were comfortable. There was a small refrigerator and coffeemaker. The bathroom was a little small. Breakfast was good, a lot of variety. We ran into some small problems and I can't speak highly enough of the staff helping us every step of the way, and their compassion towards us, Aaron was wonderful. Thank you!

"Nice Property, But..."

2
21/09/2016

My wife and I and another couple booked rooms there so that we could catch an early flight out the next morning. We had 2 rooms side by side but when we opened the door to our room we found open luggage and alcohol already in the room. We called down and the desk manager, Aaron, seemed non-plused by this. Needless to say, we didn't want to stay in that room, what if the first residents still had a valid key card and walked in on us? They gave us the only comparable room which was a suite, very nice, I must admit. However neither we nor the couple we arrived with recieved our wake up calls and the hotel shuttle we scheduled to take us to the airport was not scheduled. This could of ruined everything as we were taking an early flight to board a cruise ship. Thankfully we woke up in time and Michael was able to arrange our shuttle. The shuttle took us and a few other people to the airport where the group of us had 3 different airlines. Instead of making 3 stops, the driver dropped all of us off in the middle leaving people to carry luggage to their respective airline entrances. There are plenty of other hotels in the area, I suggest you try one of them.

"Great airport location..."

4
19/09/2016

Rooms are comfortable, very clean and quiet.. breakfast included and free shuttle to the airport... Rooms also gave a microwave, fridge and free wifi, which was surprisingly fast.. Pleasant staff & quick check-in, perfect all around...

"Never again"

3
17/09/2016

Disappointed in the breakfast served and the cleanliness of the cafeteria floors everyday. Fruit flies , coffee not strong enough, creamer containers sticky, and awful eggs, I don't even think they were real eggs.

"Best Value Stay"

5
14/09/2016

Very surprised at the condition of the hotel and room. For the price I expected a lot less. Parking right out front. lighted and thought I saw security. Large pleasant lobby with numerous seating areas. Large breakfast area, workout room, computer room, very professional. Cheery staff from the get go and throughout my 4 day stay. Ride to and from the airport worked out great for me. The room was very large, clean and well appointed. Towels were like new and thick and large. Could not be better, and no, I do not work for BW! Mike Walsh, Tucson, AZ

""Excellent Property, Terrific Location""

5
05/09/2016

I was pleasantly surprised upon arrival being a hotel developer myself, I find this particular BW property to be in a great location centrally located near the airport with shopping malls and many shops all within 5-10 minutes from the hotel. Once inside the hotel, you would feel more at home. The Manager Mike Patel and attendants were outstanding and very accommodating. The rooms were large, very comfortable bed, clean and quiet. The complimentary breakfast was tasty with an assortment to satisfied most travelers. I especially thank Aaron at the front desk whom exhibited a keen insight into URI – University of Rhode Island basically given my wife and I a road map of many helpful tips for our daughter who is attending URI whom we had the pleasure of meeting upon arrival who was gracious during our stay, went out of his way to insure we had a great experience. If I could give this a hotel a 6 star I would based on the fantastic service and cleanliness of the property. I would definitely stay here again and highly recommended this convenient property to my family and friends.

"OK Value, Mediocre Hotel"

3
04/09/2016

Located close to PVD, this property is certainly on the lower end of the price scale when compared to other hotels located in the area. Don't expect much. Basis rooms. Average size. For the most part, fairly clean, but certainly in need of some updating. Parking can be a problem if you arrive late at night. Lots of "park and drive" customers. Average continental breakfast consisting of waffle maker, fried eggs, sausage, cereals, old stale danish, yogurt, toast, and bagels.

"Westerly Vacation"

5
01/09/2016

When you have to take an early flight like we did at 6:15 AM, the Best Western Airport Inn is the place to stay. Great service and such comfortable beds! The wake up call and the van shuttle was the best!

"Devil in the details"

2
30/08/2016

I am usually quite satisfied with Best Western Hotels. This time the room was very smelly and I tried six times to get a functional remote for the TV before giving up. The manager was superficially courteous but interrupted me and seemed eager just to get rid of me. I think that they should have brought a functional remote to my room rather than me having to make 6 trips to the front desk before finally giving up.

"Don't overspend, stay here!!!"

5
26/08/2016

We found this property through TripAdvisor...The hotel is across the parking lot from a fairly higher priced competitor. Our room was comfortable, had everything we needed, the free internet was pretty fast...the highlight was when front desk person "Peter" suggested we go to the local Irish Pub down the street. I don't know if it was my loud tie-dyed shirt, or the fact we were looking for somewhere to quench our "thirst" within walking distance (after a 4 hour drive) that made his suggestion instant and decisive...But it was a brilliant suggestion, a very nice hotel, friendly staff, comfy beds, nice TV...all for about fifty bucks less than the competitor...

"Clean and Comfortable"

4
25/08/2016

Stayed for business. Place is clean, and very well maintained. Staff is very friendly and helpful. Rooms were quiet and comfortable even though you are right next to the airport. Breakfast was good and the staff keep it well stocked and maintained. Good place to stay.

"Convenient, Comfortable Good Value"

4
24/08/2016

This hotel is a very comfortable, convenient, fairly inexpensive; its not fancy but has what you need. Free breakfast, a gym, wifi, refrigerators and microwaves in each room. The staff is very helpful. Location is excellent just off I-95, near to restaurants and shopping next door to TF Green airport, with free shuttle.

"Qualitiy Stay and Great Prices"

5
23/08/2016

We were so happy to have stayed at the Best Western Airport Inn in Warwick, RI. The hotel was clean, comfortable and affordable. The staff were excellent. The location was great for sightseeing in the Rhode Island, Connecticut area. You won't go wrong staying here.

"Review of the Best Western in Warwick RI"

3
20/08/2016

Overall it wasn't a horrible experience. I was only there for one night. There was a terrible odor in my room, and the pillows were extremely hard. I had an early flight out, and I didn't sleep a wink due to the horrible pillows. On a lighter note, the staff was very friendly, the breakfast was decent, and we had prompt service to and from the airport.

"Great value hotel"

5
15/08/2016

We stayed here for one night en route to Cape Cod. We had a family suite, the room was very large clean and bed comfortable. The breakfast was more than adequate and Wi-Fi worked really well. Reception staff very friendly and welcoming. For the price paid, exceptional value for money. Would recommend.

"decent for the price"

4
15/08/2016

The staff was great. The shuttle to the airport was great. The convenience was great. It was clean and sufficient. I wish the vending machines for drinks was better functional. I like to use the in-room coffee maker so I wish the added sugar and creamers was there in larger quantity.

"Great Short Stay"

4
14/08/2016

Nice three story hotel located near the airport and I95 highway. It is adjacent to the Hampton Inn and is easy to miss if you exit I95. There were restaurants nearby, including a Legal Seafood across the street. Shopping malls are approx a five minute drive from the hotel. The front staff were very friendly, especially Peter, who was very helpful and took time to orient us to the area and made great suggestions of where to tour and eat locally...nice touch! Check-in was fast and efficient and we received the exact room we had requested. Our room was a twin Queen which was quite spacious. It was clean, offered a nice bathroom with sink outside of the bathroom. The beds were very comfy (plush) and you had a choice of four pillows per bed. There was a large TV with a great selection of channels. The room's AC worked well in the heat wave at the time and it was quiet at night. The hotel offers a complimentary breakfast, typical of this style hotel, which included juice, coffee, yogurt, cereals, fruit, breads and pastries, waffle maker, eggs, sausage, etc. The complimentary Wi-Fi worked well (password provided at check-in). There isn't a pool here in case you're looking for that. There was plenty of free parking and newspapers were complimentary each morning. Overall, a great find for the price with very friendly staff!

"Really good airport hotel"

4
10/08/2016

The outside looks like your typical mid-range airport hotel, but there are pleasant surprises waiting inside. The 3 story entry creates a nice lobby. I had a King room with a couch, easy chair, refrigerator and microwave, with tons of space.It was one of the largest motel rooms I have ever seen. While this is an older facility, it is clear that they not only keep it clean, but refurbish it. Everything was very clean and comfortable. The bed was good. The staff were very friendly and helpful. They provide free shuttle to the airport, which is only 5 minutes away, a nice breakfast, and several computers in an alcove off the lobby. Good value and highly recommended.

"Be Careful - Hotel was filled with screaming kids running up and down the hallway until 11:00pm"

2
08/08/2016

We stayed 1 night - a Friday. The hotel had 4 baseball teams staying that night and the kids ran up and down the hall until 11:30pm - screaming. It was miserable. The running was noisy and the screaming was worse. I called the front desk about 9:30 but the security person did not do anything and the boys in the hall denied they were running or screaming. We were on the 3rd floor - the pounding from the room above was horrible. Don't stay here if there are baseball teams staying. The next morning I complained when I checked out and suggested to the front desk that they need to do something about this. We could not eat breakfast there the next morning as there were kids everywhere talking with loud voices and running into us. I have to ask - where are the parents? This is not an inexpensive place to stay, so it seems they need to look into this issue. The room itself is kind of sort of ok - room is spacious, beds are comfortable, bathroom was clean but had places where the dry wall was coming off. The shower was horrible - no pressure and no hot water. I will not stay here again.

"Good for short stay."

4
06/08/2016

Stayed here when my movers didn't show when I got my new place. Convenient staging point to seeing and experiencing Rhode Island. Small fitness center and small continental breakfast in the morning. Rooms are clean with WiFi and large tv, but bathroom is a bit small. Even though it's next to the airport it is surprisingly more quiet then you would expect.

"Another great stay"

5
05/08/2016

This is our 4th stay here. We arrived in RI at 8:30 am and took a chance they'd let us check in. They had house cleaning clean our room while we had an unexpected breakfast that they offered to us. Very efficiently run location. Rooms are clean. Desk staff is friendly, always a hello when come and a "have a nice day" when we go out. Highly recommend this hotel.

"Surpassed my expectations"

5
30/07/2016

Hotel looks like any other 2-3 star airport hotels, booked here because of the price and location. However, I was greeted with incredible staff, very helpful. The front desk spent 30 minutes figuring out what BW corporate couldn't. Great sleep, great breakfast, great staff. For the price and the location, I definitely recommend this.

"disappointing..."

2
29/07/2016

.... I have experienced better at this same location which is why I was confident that my recent trip would be just as good. But I was disappointed. My last visit to this Best Western was about 4 years ago as I explored college options in RI for my son. We stayed on the 2nd floor in a room with 2 queen beds facing the parking lot. The room was pristine, clean, and comfortable. The bathroom was spacious. The room looked like an exact replica of the photos used on the hotel website! I had one of the best night's sleep I had ever had in a hotel. My visit on Thursday 7/28/2016 was no where near the quality of my previous experience. The room was located on the 3rd floor directly across from the elevator and adjacent to the ice machine. My efforts to relocate were not successful. The bed looked as if it was something out of college dorm room or very cheap hotel. The mattress looked nothing like the website photos- it was flat and uninviting. The pillows/pillowcases/sheets were dingy and stained. One of the chairs at the table was broken, glued, and broken again. The bathroom was nearly impossible to navigate between the toilet, shower, and door; and no, I am not a large person. My reservation was under a AAA rate- I certainly hope that the cheaper rate did not dictate the quality of the room I was given. On a positive note- I asked for extra towels, and they were there on arrival. I asked for a room switch, front desk staff was friendly and helpful even though they couldn't help me out with my specific request. Unfortunately, I will be looking elsewhere for lodging options when I visit this area again.

"Affordable, clean and comfortable!!"

5
27/07/2016

Stayed here for two nights with my husband and 2 kids. I was a little worried about the closeness of the airport to the hotel, but the planes could hardly be heard. We were greeted by Aaron, who checked us in. He was super pleasant and friendly. Our room was very clean and comfortable. My husband even joked he wanted to bring the bed home with us, as it was just that comfy! Water pressure in the shower was great. Continental breakfast had many choices. My picky 5 year old found plenty to eat! A/C kept us nice and cool. I would stay here again in a heartbeat.

"Pleasureable stay"

4
26/07/2016

I enjoy this Best Western. It had a friendly staff, clean rooms, and a great breakfast. I rarely see chocolate chips alongside the waffle maker. If you plan your stay here and are looking for a good place to eat, try Gregg's down the road. Not sure of the waitress name, but she is from Virginia. She's the best. Also try their Lemon Cake. Otherwise, I thought the price for the stay was great. I would stay there again, if in the area.

"Clean, Quiet, No Frills"

3
25/07/2016

If you are staying a night or two, this would be a good option for the budget conscious. The room was clean and had a fridge and microwave. Strong WiFi. Breakfast was typical for what you would get at this type of chain (waffles, cereal, pastries, bread/bagels, fruit, juice, coffee, tea, etc). The room was quiet even though located right next to the airport. There are a few restaurants and convenient stores around. For shopping, the closest mall was in downtown Providence (which was a really nice looking city).

"Lovely, lovely stay in this hotel!"

5
24/07/2016

Large, very clean room with a very comfortable bed. Very cold ac after a long trip in a non-ac car. Check-in staff was very friendly and accommodating. While we didn't eat here, fairly extensive hotel breakfast offered. Work-out room seemed to have fairly new equipment.

"Good BW; great value for the money"

3
24/07/2016

I've stayed at this BW on previous trips to New England. It probably could use a slight make-over and update but overall, it is a good stay for the money. It is close to the Rocky Point outdoor food stand. It has the absolute best clamcakes (if you like the original taste from 40 years ago). I would love to order them online if I could. It is also close to a small shopping area with a Dollar Store, fast food restaurants and the airport (although plane noise won't bother you). It is fairly easy to get to and I had no problems with bed, cleanliness, noise or water pressure.

"Great Value and Location when flying"

5
24/07/2016

A good overnight hotel. Easy airport pickup and service. Bed very comfortable. Excellent free breakfast. Rooms are clean but not spotless. Will stay here again on my next trip to Providence. And it's across the street from my favorite restaurant Legal Seafood.

"Best kept secret!"

5
20/07/2016

We stayed at the Best Western Airport Inn in Warwick, RI and this is by far the best one in the city! From the moment we walked into the hotel, they were friendly, very accommodating, price was very reasonable. Aaron, made sure we were comfortable with our room and took care of us! He really went above and beyond to make sure we were happy with our stay. The hotel and room we stayed in was very clean, very spacious and in the perfect location. We will be choosing the Best Western for all future stays in Warwick and we visit there often.

"Close enough to Newport and reasonably priced"

4
18/07/2016

I was on a solo trip to RI and chose this hotel for two nights based on reviews and price. When I drove up I couldn't believe that the area under the canopy was the entrance (very plain) so I tried to drive around the building looking for the main entrance. Once I figured out that was the main entrance I was a little nervous (by myself, remember) but I needn't have worried. My room was clean and spacious with a refrig and a microwave. The breakfast was simple but adequate; I ate there both mornings I was there. It was close enough to Newport to save a lot of money but not difficult to navigate (although I hadn't planned on the four trips across the bridge costing a total of $16; still cheaper staying here though). So don't be put off by the entrance; and yes, I would stay here again.

"Excellent value for money spent"

5
17/07/2016

The staff is very friendly and helpful. The rooms are clean. The breakfast is a high average for free motel breakfasts. The location, next to the airport, is very efficient for getting in-and-out, late at night, or first thing in the morning. The rooms are quiet.

"Very happy"

5
13/07/2016

I was very happy with my stay. The guys at the front desk was very helpful and let us know some of the attraction there were to see in rhode island. The room was clean and the beds were really comforty. The breakfast was good. I would definitely recommend the hotel to anyone who wants to visit rhode island. If I were to go back I would definitely stay there again

"Overnight in Warwick"

5
13/07/2016

I had a very early flight last week so decided to spend the night before at the airport rather than make the even earlier drive. The hotel was ideally situated next to the airport and the price was quite low. The room we had (my husband spent the night as well) was quite spacious and the bed very comfortable. The soundproofing was excellent and we heard nothing from the airport or the other rooms. If there was a drawback it was that there wasn't time to enjoy the free continental breakfast which looked very good. The breakfast room was small but the the choice of foods was not. Overall, the hotel was excellent value for the price.

"quick trip"

4
11/07/2016

My husband and I made a quick trip ( less than 24 hours) to Massachusetts for a family funeral, flying into TF Green Airport in Warwick, RI. The Best Western in Warwick is close to the airport (less than 1/2 mile), but is very quiet and comfortable. They have a business center off the lobby where guests can conveniently print airline boarding passes. They also have a bountiful breakfast buffet with something for every taste. I definitely recommend this property.

"Good hotel!"

4
03/07/2016

Our family was treated extremely well by the staff at Best Western. The hotel was clean and pleasant and location was convenient. We enjoyed the complementary breakfast and had a very nice visit overall. Thanks!

"Our Rhode Island Vacation"

5
28/06/2016

I would like to thank Aaron and Mitul for their gracious hospitality and warm welcome during our stay. Without the help of these two gentlemen we would not have found the many beautiful beach destinations we were looking for. Aaron also helped locate a rental car when we arrived. Best Western is very lucky to have these two gentlemen on their staff/team. Many thanks

"STAY HERE!"

5
27/06/2016

This hotel was by far the cleanest, most friendly, and had the BEST mattresses of any even four-star hotels I've stayed in all year. Great breakfast, maid service, and internet speed. It is literally seconds from the airport and had easy access to all of my business and leisure destinations. TOP NOTCH!

"Week Long Stay"

5
22/06/2016

This is a very basic hotel. No pool but does have a exercise room and offers a good breakfast buffet. We chose the hotel for price, because we were in town to help our son and were not looking for a get away or spa type experience. We definitely stay here again. The room, although small, was spotless and comfortable. Double sheeted linens, great waffles, pleasant staff...we were pleased. The other guests ranged from airport personnel, to businessmen to families. Legal Seafood across the street and 5 minutes to the airport.

"Average Hotel..."

3
13/06/2016

Nothing stood out as being above-and-beyond, and the complimentary breakfast was very limited. Milk alternatives could be offered to cater to everyone. More effort to be eco-friendly and less wasteful would be appreciated (that being said though, I haven't seen many hotels that are strong in this category).

"Couldn't have had a better experience"

5
12/06/2016

The staff definitely went above and beyond and made a very tired traveling family super happy. Hotel was clean, comfy, and perfect for early airport access. Shuttle driver was fast and safe... pack-and-play was clean... ZERO complaints. I wish the breakfast would have come gluten free baked options, but they offered a nice variety and better than most hotels of comparable repute.

"Good stay at the Warwick RI Best Western Hotel"

5
11/06/2016

The service was very good, the morning buffet was very good, and the help were exceptional. Belgium waffles were one of the many items on the breakfast menu. We had a good visit, and the excellent services provided by the hotel made our stay wonderful.

"Pleasantly Surprised!"

5
11/06/2016

My friends stayed down the street at a more expensive hotel. In looking at reviews online people felt the Best Western was cleaner, and it was much less expensive. I wasn't expecting much from a Best Western, but I was highly impressed. It was a nice building in a convenient location, I didn't eat breakfast (it ended a bit too early for the night owls), but I was surprised breakfast was included with such an inexpensive stay, and most importantly to me, the room was very clean. The 1st thing I do when I get to a hotel is check out the bathroom and this one passed my cleanliness test. I also appreciated the sheets on both sides of the comforter for sanitary reasons. (I know, I'm a little weird like that when it comes to hotels!) I also appreciated the refrigerator and microwave at no extra charge. The layout of the room was a little awkward with the bathroom being so small, and the vanity being right next to the entry door to the room, but it was certainly not a deal breaker. I'll definitely be staying at the Best Western on my next visit to Rhode Island.

"No problems "

5
09/06/2016

My sister and I stayed here one night at the beginning and one night at the end of our 6 day trip. We flew in and out of T. F. Green airport (PVD). Shuttle they provided was prompt and only a couple of minutes btw. Airport and hotel. We even came in after midnight. Beds were comfortable. At breakfast I got a waffle and they even provided chocolate chips and some fruit toppings you could put in with the batter to make it extra special. Not a fancy hotel but clean, staff kind, good prices, and very close to the airport (which was a great airport to fly in and our of by the way).

"Comfy Beds-Great Staff!!"

5
08/06/2016

We had traveled to Providence to catch a cruise and all of the downtown hotels required a 2 night stay when we would be there, so we chose the Best Western Airport. Shuttled picked us right up from the airport as soon as we called. All of the staff were exremely friendly and helpful. Beds are really comfortable. Even though our room faced the interstate it was very quiet, we had no problem with noise. Would definetly recommend.

"Nicer than expected"

3
31/05/2016

Has the basics that make it a comfortable stay. It was clean, quiet, and the bed was comfortable, and had a fridge, microwave, wifi, free breakfast. Not the most aesthetic looking place, but got the job done, especially for the price. Would stay there again for a reasonably priced place.

"Best Western PVD A/P"

3
21/05/2016

Great location, food not so good almost begs you to go out locally for breakfast. staff friendly especially driver that picks up from airport. overall acceptable hotel to stay in if in PVD area. Traffic builds quickly during morning on road.

"Best Best Western"

5
21/05/2016

Convenient location to airport, colleges, city of Providence, great price, breakfast is a nice extra, front desk staff is always friendly and courteous. We have stayed her a couple times and will go back for other visits in the area.

"Nice place to stay"

4
18/05/2016

This was my second visit in the past couple of months and this stay was the same as the first, actually got the exact same room! Clean and comfortable accommodation that is very convenient to many local activities and sites. Staff was extremely friendly and helpful. Breakfast is plentiful, but not particularly exciting. Would love a little more variety if they could swing it, otherwise no complaints. All in all a good bang for the buck.

"Pleasant Stay"

4
09/05/2016

A nice place to stay while visiting local family. This Best Western fit our needs and we will likely visit again. The breakfast was good and the room was comfortable. The Staff was helpful - even late in the evening. We felt welcomed.

"no problems found"

5
09/05/2016

Needed an extra room when I arrived because I brought more people than I had reservations for. They gave me another room with no problems. The beds were very comfortable. The rooms were clean and everything functioned properly. I didn't hear a whole lot of noise to keep me awake. All in all, a very pleasant hotel to stay at.

"Good experince"

5
04/05/2016

Very accomadating staff and ideal location adjacent airport. Shuttle service was excellent and breakfast was good. News Papers and TV stations were great. Location had many good restaurants fore dinner and close to I-95.

"Best Western TF Green Airport"

4
03/05/2016

Very nice hotel. Convenient to airport and shuttle available that runs every 15 minutes in the morning to arrive for early morning flights. Complimentary breakfast is satisfactory for early travelling.

"Great Location"

5
03/05/2016

This hotel is in a great location. Convenient to Airport and restaurants. The staff is incredible. They answered questions before I could ask. Very clean hotel. Will go back. Highly recommend. Although I didn't experience the continental breakfast or the pool, the fact that this is offered is a plus.

"A great deal!"

5
18/04/2016

Why would anyone stay in a downtown Providence hotel when you can sleep in a most comfortable bed at the clean, convenient Best Western Motel in Warwick? It's only a few exits on Rt. 95 to downtown --- and you'll pay half the price, There's also a complimentary breakfast, For dinner, spend your money at Legal Seafoods. which is almost across the street (go to the crosswalk----Post Road is a busy street).

"travel for liesure"

5
18/04/2016

Everything was all that I expected from Best Western hotels, great service, clean rooms, courteous desk clerks and the breakfast was great. the shuttle service ran on time and was there to pick us up at the airport and return us to our vehicle when called. Excellent value!

"Best Western Inn 4/7 thru 4/11 (2016)"

4
12/04/2016

I have stayed here before and for the accommodations, location, and value, this is an excellent hotel. As on other occasions, I normally make my reservation through Priceline.com or on the Best Western web site. Either one lost my original online reservation so when I got to the hotel, they had no reservation for me. But the staff was excellent. They had rooms available and made a new reservation for me. They went out of there way to assure me that everything would be fine. And it was. The only snafu, other than the reservation and a non-working key which required a room swap, was a table lamp that did not work. I should have reported it, but since it wasn't critical to my stay, I didn't bother.

"Noisy & Unclean"

1
12/04/2016

I decided to stay at this hotel to make my commute to TF Green easier for an early morning flight. There was screaming in the hallway from people fighting through out the night and the hotel did not step in to stop it until 3:30am. The bed was unclean and I broke out in an itchy rash from whatever was in the bed. I would not recommend this hotel to anyone!

"When you need a good night's sleep"

5
12/04/2016

Great place to stay for quick trips on business or meetings nearby. Very clean. The staff is very polite. There are very good and reasonable eateries in the area. the hotel is alsokvery quietat night. that is always a good thing.

"Convenient and friendly"

5
08/04/2016

Excellent value. Not only inexpensive and convenient, with quick and free shuttle, and a good breakfast, but the help is excellent. Mitul at the front desk is very knowledgeable about the area transportation and a nice guy! Ask him about sports. We were promptly picked up at midnight at the airport, and brought to the hotel. Staying again after returning from Boston.

"Great Value"

4
07/04/2016

Clean spacious room with a king bed, desk and easy chair. Bed was very comfortable. Sink in main room was a little bit different, but on second thought very useful so that one person could shower, while the other could use sink and mirror at the same time. Room was clean and in full working order. Staff was very attentive and courteous. Only drawback was the limited breakfast choices, most of which were not very healthy. Waffle maker didn't work properly, dishing out at best 1/2 to 3/4 of as waffle.

"Best Western-Warwick"

5
25/03/2016

We stayed at this hotel for three days on business and were extremely impressed. Our arrival was at 2AM in the morning and the gentleman helping us from the shuttle driver to check in was extremely helpful and pleasant. He upgraded our room and was very personable (which is important especially that early). Upon checkout at 4am this same individual again went out of his way to help us with our luggage, etc. All was very much appreciated. The cost of the room was phenomenal despite being completely full during March madness. When here for business again, we will definitely stay at this hotel.

"Perfect for an early getaway"

4
17/03/2016

If you are leaving early from TF Green and want to save on parking or on sleep - the Park & Fly option is a great deal. When I consider the cost of parking at TF Green for 3 days - the actual cost of a night at the BW was $45. Add in the 3' shuttle, and you get get a better deal or experience more convenience.

"Good Value - Great Beds"

4
13/03/2016

Our family was visiting Providence, Rhode Island for a college hockey game. The hotel was very conveniently located to get to any tourist sites in Providence. The exterior of the hotel was fairly average, but the inside was extremely clean. Staff was courteous and helpful. The Fitness Center and Hot Breakfast were also very nice values for the money. The beds were among the most comfortable that we've had the pleasure to sleep on in any hotel. A pool is always desirable when travelling with children, but the plusses with this hotel made for an enjoyable stay even without. We would DEFINITELY stay in this hotel again.

"my stay"

5
08/03/2016

Excellent service, good arrangement of shuttle to airport which was right on time. early breakfast hour for me before I had to leave for airport. started at 4 a.m. usually find breakfast starting at 7 a.m.

"Value"

5
29/02/2016

This Best Western is very efficient. I got a great nigh'ts sleep. Check in is easy. You will never miss breakfast as it starts at 4 am. A business-like atmosphere keeps this property very professional

"Great stay!"

5
24/02/2016

I will not stay at any other hotel when I am in the Warwick area. Best Western Airport Inn is very clean and comfortable. The staff are outstanding in their field. I am the manager of a small motel in Falmouth and just needed to get away for a couple of nights. I found this Hotel exceeded my expectations. The staff went out of their way to ensure that I was comfortable!

"Airport Inn at PVD"

4
24/02/2016

The hotel staff were friendly. They had my reservation ready. I got a larger room with a writing table, which I didn't expect to receive, and was pleasantly surprised. I needed an extra blanket and it was just a call away. In less than five minutes it was in my hand. My only suggestion is that the hotel repair the soda machine so that it accepts dollar bills and not just coins. The machine has the slot to accept cash, but it wasn't working.

"Weirdest Hotel Experience Ever"

1
21/02/2016

My hotel room was a little run down. The bed was pretty comfortable. The bathroom (toilet and shower) was super small and the sink was next to the bed. The condition of the room was as expected for the price. That being said, as I drove home today after a one night stay here I was exhausted and was getting more and more annoyed with each yawn. Last night someone had a medical emergency and there was an ambulance, fire truck, police cars, etc. to help. As the person was being brought out the entire lobby filled with the stench of urine. Given the situation and the two people (and dog) with the patient, I suspect they were living in the hotel.I wish I could get the smell out of my nose! However, that alone would not make me give a "poor" review. This morning I was woken up before 7am by the sound of yelling in the hallway. It seems that a couple was breaking up right outside my door. Then a little after 8am someone called my room repeatedly and hung up when I answered it. That was the final straw. I was traveling alone and this place did not make me feel safe. I didn't even take a shower because I just wanted to be rid of this place. When I called to speak to a manager, the staff could not tell me the next time the GM would be in. She said, "He is sometimes here in the morning". I definitely would NOT stay here again. Do yourself a favor- stay next door at the Hampton Inn.

"Excellent value (single King: $58++), and a pleasant stay"

5
20/02/2016

We booked a room here as a stopover between a hotel further away, and waiting for our flight home. As it turns out, our flight was cancelled (for a totally hokey reason given). Well, the desk was totally supportive, and booked us in our present room for another night. The rooms are nice, well lighted, well furnished, and clean. WIFI is free, which it should be in all hotels (do you hear me, big names?). Free breakfast is comprehensive; selection of bulk cereals, muffins, bagels, plus nice scrambled eggs, link sausage, and multiple chilled juices. The free (just tip the driver) airport shuttle to PVD was nice, and apparently jumps to your needs. Hotel is just minutes from PVD gates and car rental location. Desk personnel were beyond friendly; couldn't do enough to help us rebook our flight and check in online, even when the AA web site was doing dumb things. Desk person got "engaged" in our checkin problem, and we ultimately solved it together. At one point he lifted the Desk Clerk computer monitor and put it on the counter so I could see better. We were coming from an intensive business week at another hotel. This room was so quiet that we slept ten hours the first night there. What else could you ask for?

"Had a great night's sleep."

5
18/02/2016

I made a reservation here about a month in advance since I'd be flying in during February and was afraid bad weather might take the rooms. I called and confirmed the day of my flight and for the reservation and confirmation, the staff was very pleasant.. I arrived about 9:30 at night and called the hotel as instructed for a ride. They told me 5-7 minutes, but I don't think it took that long. The driver was helpful and courteous and the ride only took about two minutes to the hotel. I was greeted by another gentleman who checked me in and was very friendly and helpful. My room was down the hall and close to the exit door which was convenient since I had my dog with me and he would need to potty. The room was beautiful. Very nicely decorated and absolutely spotless. I'm a big fan of Hotel Impossible so I tend to look for certain things. The bed was so comfortable...wish I could have brought it home. I was truly happy with this room and with the staff. The next morning I had the free breakfast...sausage, scrambled eggs, OJ, tea, and a banana. There were also pastries and breads which looked delicious but I can't eat them. I'm so grateful that there were gluten free items like the eggs, sausage and fruit. They also had oatmeal and yogurt. A very nice room to eat in, although I didn't stay because I didn't think my dog would be permitted. There's also in room coffee. I had absolutely no issues with noise from planes at all. It was very quiet. Although I didn't have a car, I could see that the parking lot was quite large and that too, was clean. And the wifi worked perfectly!! Easy hookup and a great connection. All in all, this was a great experience and I would gladly stay there again if the need arises.

"Very accommodating in last min situation."

5
13/02/2016

As an airline crew member I stay at a lot of hotels, as you can imagine. I arrived with my 5lb doggy and my friend helped me get him in the room to feed him. We went down to get my suitcase and security was waiting at my door. He asked me if I had a dog, I said yes I have not checked in yet. I brought him the last min after checking online. (They have limited rooms for pets) after 10 mins the staff had found a room for us. ( a good friend in the area has a dog and said bring him to her) Everything about this hotel is excellent, great beds,rooms and staff. I wish all layovers could be this comfortable. I do wish the coffee was stronger, need my Starbucks!!!

"Ok for a few nights"

3
03/02/2016

this is your average hotel: 4 floors, no pool and complimentary breakfast. It is a small hotel with only 1 elevator though... :( The hotel was clean and 3/4 of the room were non smoking but the layout of the floors makes it a little more noisy, the entrance is open and the 3 floors above it, have a sort of "balcony" looking into the lobby which woke us up when people on the 2nd floor were yelling at someone in the lobby Overall, the hotel was very nice and not expensive Tip: get a room far away from the elevator, because there is only one elevator and people constantly go in and out of it

"Rooms Vary"

3
30/01/2016

we stayed here about a half dozen times in the past few months and i was surprised to see how different the rooms can be. It's like they have started to renovate but haven't worked their way to all the rooms yet. For the rooms that have been renovated they are great - clean, modern, comparable to the Hampton across the parking lot. The rooms that are not renovated - not gonna like, a little shabby. It's a shame because the difference can really affect someones experience. overall i would say its good value and you cant beat the location for airport and shuttle. The front desk are super nice and helpful and very accommodating. Free wifi. limited but free breakfast - free parking ..

"Clean...excellent shower pressure"

4
28/01/2016

I stayed there for two nights in Jan 2016. The room was clean. The price was excellent for the area. The breakfast was all right. My only problem was one bed was too hard and the other was too soft. I am like Goldilocks and need one in between.

"Super value -- great hotel"

5
26/01/2016

So pleasantly surprised by this hotel. Room was great, price was excellent. We were there for a large competition and BW was one of the only hotels that didn't seem to raise their rates for that time period. The room was top notch, clean with refrigerator/micro, fast internet, perfect for what we needed. Hotel was convenient to convention center. Front desk staff was super friendly and helpful in every way.

"Too Dumpy for Me"

2
25/01/2016

The carpets were shredded at the doorways. The tub had worn out spots on the acrylic. Bed was lumpy. Noisy from the highway behind my room and very dumpy for a Best Western. Needs upgrading badly. Won't stay here again.

"Great value, super clean, great staff"

5
19/01/2016

I have stayed here before and would stay here again! It is a great value and super clean! Free breakfast and free internet are great and when leaving from the near-by hotel YOU can leave your car here free!! Shuttle vans can take you to Airport and pick you up!! Free local and national newspapers every day!! House keeping seems to be on duty 24 hours a day!! The location is near the airport and the local attractions. The front desk can tell you about good restaurants in the area as well!

"Great front desk and shuttle service"

4
07/01/2016

Pros: Excellent front desk staff. Very helpful. Great shuttle service to and from the airport. Daytime driver (Rafael) was extremely helpful. Room was large and comfortable. Very handy USB charging points on bedside table and luggage stands in room. Cons: decor is a little tired and breakfast average.

"Good Choice with Very Helpful Staff"

4
29/12/2015

Room was good....Not a Plus but an solid choice . Right off the airport. Both the Day and Night staff are very helpful and attentive. Breakfast was good and had the standard items. Very easy access to I-95 and Providence.

"great stay"

5
18/12/2015

This hotel is very close to the Green Airport. Transfers are given at no charge. Our driver was actually waiting for us after we got the luggage. Hotel is clean, staff very friendly. The complimentry breakfast was one of the best we have had. Fresh waffles were avaiable.

"family"

5
17/12/2015

I love this place they have great assoc. and the mgr mike is a very nice guy. the staff themselves are great very helpful. my grandbabies stay with us a lot there as well, they are very welcome there.

"Bang for your buck"

3
14/12/2015

Great location to the airport as well as walking distance to some great food. About 30 seconds from the airport so the shuttle service is great and accommodating for our 530am flights. Only downfall is parking. They rarely have enough parking spaces for their park and fly option and direct you across the street which is an extra $120 for the week ---- MORE than parking in the long term airport parking lot.

"Great!"

5
09/12/2015

Stayed here for a week while home for thanksgiving. By far the cheapest in the area. It's definitely a no frills kinda hotel but it was clean, the staff was friendly, and we were accommodated with everything we needed! Don't expect a Hilton or a Marriott quality or amenities because that's just not what best western is. But if you want a spacious and CLEAN room with a comfortable bed and probably the cheapest rate in town, then this is definitely your place! Very pleased with our visit and we will return!

"Clean, Comfortable, Quiet..."

4
09/12/2015

...not to mention how polite and accommodating the staff is. My room was large, with a king size bed. It had a comfortable sitting area and a desk. The bathroom was roomy as well. The room was equiped with a small refrigerator and microwave. This hotel offers a morning breakfast which was always fresh and attended to. Coffee is available around the clock. They offer a complimentary airport shuttle. The hotel is 90 seconds away from airport pick-up/drop off. They are also conveniently located off of Interstate 95 (central to anywhere). This was my first stay here, but won't be the last

"Excellent ! Clean, well managed and great value and staff"

5
01/12/2015

I stayed for one night with a friend. The reception gave me a good deal for a double queen room. The room was spotless, the remote control for the TV clean, the beds very good and the carpets were clean as well. Full breakfast with bacon and eggs at 4 o'clock in the morning, with staff that was smiling and very alert. This was a real pleasure ! See you next time guys.

"Excellent value & location"

5
10/11/2015

This is an excellent option for anyone needing to fly in and or our of Providence airport. Very nice staff, clean and tactfully decorated. Provides complimentary service to and from the airport and allows car parking while away at a reasonable rate.

"Clean and well managed hotel"

5
10/11/2015

Conveniently located near T F Green Airport, this facility is nice and clean and operated by a knowledgeable and caring staff. The rooms are quiet, large, and comfortable. The breakfast is really well done and I was really impressed that they start the breakfast at 4AM for those folks leaving on an early flight.

"Great Hotel with a Great Staff"

4
06/11/2015

Close to airport but no noise. Comfortable beds, refrig & coffee maker in room. Only negative with room was clogged tub drain. Great staff, friendly, courteous, knowledgeable and provide excellent customer service. BW lucky to have them.

"Centrally located"

4
02/11/2015

I love the location of this hotel. We were able to go to all the vacation areas we wanted to checkout while visiting Rhode Island with ease. The beds were good but the coffee in the lobby was always empty and when asked if it was going to be refilled the front desk said they will get to it when they have time. Not impressed about that. Overall a great place to stay.

"A good nights sleep"

5
26/10/2015

Had a early check in with no hassles. Very comfy and quiet room, the bed was very comfy also. Had a descent size fridge in room and the air conditioner / heater was very quiet. would definitely stay here again and recommend this hotel to any one traveling in this area. Also they have free airport shuttle that starts @ 4:30 am, and free breakfast starts @4:00 am. Thanks for a great stay.

"No Hoopla"

3
19/10/2015

Better than average property with pretty lobby. The bathroom we had needed work but room had nice comfy beds. Had trouble with internet connection on second floor. They have a decent breakfast but hostesses aren't friendly at all.

"Convenient to airport"

5
15/10/2015

A very convenient place to stay before or after a flight - they offer a free shuttle service and it's about 2 minutes to the airport. Although we didn't use it this time, you can leave your car in their lot for a slightly extra fee rather than parking at the airport. There is a modest breakfast offered starting at 4:00 a.m., and the rooms are fairly spacious. Bathroom is tiny, but the vanity and sink are located outside the toilet/tub area, so that is quite convenient. There are plenty of outlets in the room, we also had a small refrigerator and coffee maker. The hotel is well maintained and the bed was comfortable. I would have preferred a softer pillow, but didn't ask if one was available. Both USA Today and the local Providence Journal newspapers are provided in the lobby. There are several restaurants in walking distance to the hotel. Despite being close to the airport and on a busy street, the room was very quiet. Overall, this is an ideal place to stay if you have an early morning flight.

"Best Western Providence Airport"

5
14/10/2015

I came for some very necessary rest and relaxation. I only wish I had planned my stay earlier. I might have completed it all at your hotel, instead of with a competitor. When I learned what an extra night there would cost there, I immediately checked Best Western Providence Airport's web site.Your rate was $26 less, so I grabbed it. I'd come back again and again here. The bed sleeps well and the staff is great. Parking is plentiful and the breakfast has gotten better than my previous stay. The hotel is located close to the exit/entrance close to the Interstate.

"Ok for a Big Name Chain"

3
12/10/2015

We visited Providence for the day, almost on a lark, so we didn't want to waste a lot of time investigating lower cost alternatives. Among the big names, this was the cheapest. Got what we paid for, but a lot of niggling little things cost them a star. The coffee maker and the second floor ice machine didn't work. The room service menu was ridiculously expensive (with the 3.50 "packaging" charge, a cheeseburger and fries costs $17. And they recommend you tip the staff who delivers). We ordered chinese from nearby and five jumbo shrimp and a quart of beef and broccoli were cheaper than the cheeseburger would have been. The bed was too hard to our sensibilities. Breakfast was ample. Staff was efficient and pleasent enough. Like I said, we went safe with a reputable name and were not overall dissatisfied.

"Always stay here before a flight--"

4
09/10/2015

My relatives & I always stay here the night before our flight. It's worth it when you have a 4am wake up call. The shuttle picks us up after we drop off our rental, they take us to a restaurant in the immediate area (Libations in the Radisson) and pick us up. Also there is always someone to take us to the airport at 4:30am. The rooms are clean, the staff very pleasant. Never tried the breakfast or gym but you get a good, quiet nights sleep.

"clean and convenient"

3
07/10/2015

close to the airport, good shuttle, clean, just your average airport hotel but it was quiet and there were no surprises. the downside was the cereal seemed old and stale and the hot water for tea had a coffee taste to it.

"comfort and convenience"

4
06/10/2015

so close to the airport with shuttle service; right off of I-95 close to Providence; free breakfast, gym, very comfortable beds and excellent linens; many restaurants nearby; excellent TV service and Wi-Fi; staff very caring and pleasant; free parking if you fly; its a basic reasonably priced very convenient and pleasant place to stay.

"Convenient and comfortable"

4
04/10/2015

The convenience to the airport can't be beat, but you also feel safe and comfortable as well. I walked from the rental car parking deck to the hotel, maybe a 5 minute walk, and felt very safe. The rooms were clean and comfortable and nicely appointed. It isn't a "grand" setup, but the rooms are fine for business travelers and the hotel staff was very pleasant.

"great stay"

5
28/09/2015

I had a great stay and everyone was so nice and very helpfull. room was very nice very clean and very big and the bed was great to sleep on. check out was fast and easy.It was a great place many places to eat and do things.

"Great Clean and Comfortable place to stay"

5
28/09/2015

After some pretty aggressive traveling and staying in some less that desirable places along the way we arrived at the Best Western in Warwick RI. Everything was as you would expect, very friendly staff, clean property outside and in the common areas. Great value, clean room and super comfortable bed. I was sleeping in no time at all.