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Best Western Warren Hotel, Warren

7447 Convention Boulevard, 48092-3875, Warren, United States - Ver en un mapa
Best Western Warren Hotel - Vista exterior El Best Western Warren Hotel se encuentra en el centro de Warren. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

El Best Western Warren Hotel ofrece a sus huéspedes el mayor nivel de comodidad y confort. El aeropuerto metropolitano de Detroit Wayne County (DTW) está situado a solo 48 kilómetros del hotel y nuestro fantástico acceso a la I-75 le permitirá disfrutar de la mayor comodidad a la hora de recorrer el área de Detroit. La planta Arsenal de Detroit/TACOM, Ford, GM y Chrysler están situados asimismo en las inmediaciones del hotel, lo que nos convierte en el enclave idóneo para viajes de negocios. Disfrute de un acogedor ambiente y de una gran variedad de servicios e instalaciones. Nuestras amplias habitaciones exclusivamente para no fumadores están totalmente reformadas y cuentan con nevera, microondas y televisores con pantalla LCD de 40 pulgadas. Comience su día de la mejor forma con nuestro desayuno caliente gratuito y, a continuación, diríjase al centro deportivo o disfrute de un baño en la piscina cubierta climatizada. El acceso gratuito a Internet Wi-Fi le permitirá mantenerse conectado en todo momento y también ofrecemos espacios para reuniones.

Best Western

Warren Hotel

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Desayuno americano completo
    Desayuno americano completo
  • Piscina cubierta
    Piscina cubierta
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Personal multilingüe
    Personal multilingüe
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2020
Basado en la opinión de 807 huéspedes
NOTA EMITIDA
Excelente
304
Muy bueno
242
Normal
137
Malo
63
Pésimo
61
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
73
De negocios De negocios
183
En familia En familia
337
En pareja En pareja
146
En solitario En solitario
48
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Pot Smoker's Paradise"

1
User 29/08/2020

If you are an avid pot smoker this is the place for you! If you detest the smell and the stoners that wander the hallways at all hours this is not the place to be! So before you decide to book a room at this fine establishment, ask yourself if you want to be high before and after you go to sleep, if you can. Door slamming and rude stoners make this place a joke! Oh well, Michigan now is a stoner's paradise especially this Bestwestern. It seems when grandma kicks them out of her basement this is where they flock to. Avoid this place if possible.

"Best WEstern Warren Mi"

5
User 28/07/2020

The check in/out process was very quick and efficient although every step was done in office (by choice). The staff was very friendly and helpful with all acommodations. We did not partake of additional services due to limits set in place due to Covid conditions in the state.

"ok turned in to great."

4
User 25/07/2020

I was questionable about staying here. I ran in to some issues in the beginging and staff quickly addressed it. Very clean place and the staff if very nice and proffesional. Dua was great, maybe the best cutomer service associate that I have encounterd since I have been in Michigan.

"So disappointed"

2
User 09/07/2020

For years I have always loved and stayed her every time I have been in town. I even chose to get ready for my wedding here. We just got home from a 2 night stay. I've never had a problem with the staff, I think they are great.I've had maint. Issues both this stay and the stay before and they have been handled so I have no complaints about this. However I feel as if the rooms are now being rented like apartments and maybe the steady income has taken away from the guests. I could be wrong but the last 2 stays have been horribly loud with people yelling at each other up and down the hallway, standing out in the hallway in large groups, yelling from the second floor to the first floor (the staff knew this was happening as it was right by the front desk). This went on both nights we stayed both last visit and this visit until well after 4 a.m. Our last visit was during a weekend and both my husband and I understand thing's happen so we tried it 1 more time, this stay was during the week and it was the same thing. This time I even booked a suite as I knew it had a bedroom in the back of the living room area. Even with the regular door living room/kitchen area and the bedroom door shut the noise was still very loud. This visit was also during covid-19 and only a few people including my husband and I wore masks, there may have been 1 or 2 staff members that wore a mask. I should also state that the hotel did take precautions like having a table in front of the desk so there was 6 feet, the shield at the front desk. Pool and exercise rooms were closed and no breakfast was served. I believe gloves were worn by staff when delivering our towels.

"Bedbugs"

1
Zara313E, Warren, Michigan 09/07/2020

Blood on blankets do not go here! I waited 20 mins to be checked in. The place was loud banging at the front entrance to fix a door. The room seemed fine until I inspected the sheets and there was blood on them! Ewww! Don't visit this location, stay away, please!!!!

"I Love your Hotel!!"

5
User 06/06/2020

I Recently stayed at the best western hotel and it was very comfortable setting. I Love it and yes I will Recommend your hotel to anyone. The staff has a great attitude and the service was great as well

"Unacceptable!"

2
User 13/03/2020

They smell bad And the security think he top flight of the world.! And the desk man was harassing us called 2times about music that wasn't playing . And I'm he hot tub was dirty like thy never clean it

"Amazing"

5
User 12/03/2020

I really enjoyed staying at this hotel. My husband and I have stayed 5 nights here. The customer service is excellent, it's very clean and breakfast is amazing Jennifer is so polite and makes sure your meal is so pleasurable, she's a real sweetheart!! I will be back to stay again!

"Never again."

1
KennRob514, Lansing, Michigan 09/03/2020

Missed out on a good nights sleep due to the noise and horrible behavior of other guests. We stayed (six families) for a two day volleyball tourney and each and every family had issues with noise, people knocking on doors, running up and down the hallways and TONS of unaccompanied minors. Not a place to stay if you need to catch zzz's and be up early the next morning. While Best Western cannot be held accountable for the behavior of their patrons, they are responsible for quick response and actions to stop/remove that said behavior from disrupting other guests. We choose the location because it was close to our tournament location and the cost was great. Next time we will spend more to be able to sleep. You get what you pay for I guess. We won't be staying at this location again.

"Marijuana"

3
User 08/03/2020

We had two rooms and was there for a hockey tournament in Detroit, so there was 4 adults and 4 children. Friday night the 6th and Saturday night the 7th we smelled marijuana. This was affecting my sinuses and I was getting a headache. We told the front desk, which they came down the hallway spraying a deodorizer. Security told us there is nothing they can do because the smell sticks to their clothes and assured us they wouldn't smoke in the rooms. What???? How could they know this for sure? This was very disappointing! On a positive note: the front desk was very cordial, and the gals running the breakfast were excellent.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear helenaK2942DE: Thank you for selecting the Best Western Warren Hotel for your stay, We are very happy to hear that you had a great experience with our front desk staff and had a decent breakfast despite the issues you faced during your stay. We will monitor and control that issue to make sure it won't happy again in the future. We are looking forward to welcome you again soon. Happy Travels Best Western Warren Hotel

"Nice place"

5
SteveAdomeit, Casco, Michigan 05/03/2020

Clean comfortable rooms. Friendly staff at check in. They call room after check in to make sure everything is ok. Breakfast in the am is always hot and fully stocked. Coffee hot and ready also. No complaints.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear Steve, We are delighted to hear that you had an enjoyable stay! We hope to see you soon. Happy Travels! Best Western Warren Hotel.

"Very Nice and great staff"

4
AndrewN169, Dubai, United Arab Emirates 27/02/2020

Had a nice three night stay on business; Room was clean and staff was friendly. Pool and hot tub were appreciated after a few long days. Best hilites included the breakfast prepared with kindness by Janifer every morning...she made sure the place was spotless and provided a personal greeting and smile found in only the most bespoke of hotel chains. Best in class Janifer, thank you!

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear AndrewN169: Thank you for selecting the Best Western Warren Hotel for your recent stay. We are very delighted to hear that you enjoyed your stay and our services! Janifer is very grateful for your kind words and compliments. We are looking forward to see you again soon. Happy Travels! Best Western Warren Hotel

"Well worth the price."

4
N11PWtimh, London, Canada 10/02/2020

Like having a gym, pool, internet and breakfast all included. Staff were nice, TV could have been better and parking was tough with only a few handicapped spots. For the price, a great value though. I will stay here again.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear N11PWtimh: Thank you for selecting the Best Western Warren Hotel for your recent stay. We are very thrilled to learn that you enjoyed your stay and we are looking forward to welcome you again soon. Happy Travels. Best Western Warren Hotel

"Great hotel,Great staff"

5
lawman928, Fargo, North Dakota 08/02/2020

The moment i walked in I was greeted by the front desk staff member Vivian with a smile on her face. one of the best greetings i've had in a long time. Thank you. I stayed at the hotel for 4 days and the staff was amazing. Noor, and Nadia at the front desk were also amazing. Mike the Security/maintenance was also helpful and great, (thanks for letting me try that food it was great). Now for the Gm Karam Great guy very hands on, helped me become diamond best western member. Thanks man. Oh i can't forget the housekeeping team this hotel is very clean, I highly recommend this hotel. Thanks guys

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear lawman928: Thank you very much for selecting the Best Western Warren for your recent stay. We appreciate your very kind words and wonderful feedback. Glad that we were able to make you happy. You are very welcome and can't wait to see you again soon. Happy Travels! Best Western Warren Hotel.

"Great place to spend an evening or weekend"

5
Malaki N, Warren 26/01/2020

This is a clean and well maintained hotel, I frequently stay and I can tell you its services and comfort including decor and equipment, it well exceeds MOST of the Best Western Plus I have stayed with. Its close to many restaurants, close to shopping area, Close to Bars and business centers Including GM Tech center Global, Great breakfast, every employee in all departments are Great, knowledgeable, kind and professional; In Short Great Customer service, Great value

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear Malaki N: Thank you for taking the time to leave us such wonderful feedback. We always love to have you here at the Best Western Warren Hotel. We hope to see you soon! Happy Travels. Best Western Warren Hotel

"Comforts of home"

5
amiddleton2020, Toronto, Canada 16/01/2020

Nice pool, good breakfast and a friendly staff. Room was great, price for the room was excellent as I have stayed at many BW in the past and compared to others this was the best. The follow up from the front desk was better as they seem to take an interest in my well being!

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear amiddleton2020: Thank you very much for your wonderful feedback. I have shared your comments with all of my front desk staff. We are happy to know that you enjoyed your stay with us and we are looking forward to welcoming you again soon. Happy Travels. Best Western Warren Hotel.

"Relaxing get away"

5
User 13/01/2020

It was clean huge room i loved the pool & gym. The breakfast was hot and great. The only thing i didn't like was the tv was to small...but when you at home looking at a 65in i guess it would be lol....but overall beautiful

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear swest699 : Thank you for taking the time to leave us such great feedback. We are happy to know that you enjoyed the breakfast. We will be working on getting bigger size tv's in the future. Happy Travels. Best Western Warren Hotel.

"Hidden surprises."

5
B6801DPritab, troy, United States 11/01/2020

I did not even know this place existed in the area. Very clean with prompt service. I always know what I am getting when I go to a Best Western regardless of where in the US it is. I also feel safe at these facilities.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear B6801DPritab: Thank you so much for taking the time to leave us such delightful review. We are beyond happy to learn that you enjoyed your stay. We are looking forward to welcome you again soon. Happy Travels Best Western Warren Hotel.

"Great Service"

5
User 08/01/2020

Great rooms and service. I was having a hard time booking online but the receptionist Dua was very helpful with getting me a room. The room was great too I liked the view and amenities as well. Appreciate it, stay great!

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear racheljeans: Thank you so much. We try and strive to make sure we give every guest their own special accommodations. I am happy to hear that Dua was able to live up to your expectations. Happy Travels Best Western Warren Hotel

"Thank you Duaa"

5
User 01/01/2020

My boyfriend and I stay was wonderful from the beginning. We had a recently bad experience with our car rental that morning so we were a little irritated but the front desk receptionist Duaa was a joy to meet. She was very polite , funny and overall professional. Thank you and have a great holiday Duaa.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear Charlie7397: Thank you so much for such an awesome review. I have shared your comments with Dua and she was delighted to know that you liked her service. We are looking forward to make your next stay exceptional. Happy Travels Best Western Warren Hotel.

"Great hotel and friendly staff"

5
Julia G, Fort Mcmurray 28/12/2019

Great hotel, rooms were spacious. Pool was a little small and very packed but would be fine if it waant so busy. All the staff were amazing and friendly and made it feel like home. Breakfast was good and fresh

"Will Stay Again!!"

5
User 27/12/2019

Room was clean and quiet, have stayed here in the past and will definitely stay again. Check in and check out was quick and hotel staff were very kind. Only had enough time for coffee in the morning but hotel offered a wide variety of breakfast food.

"Not your typical Best Western"

5
User 27/11/2019

Came in with a wedding block. The entire team was wonderful, from Calvin at the front desk to the breakfast attendant. Rooms are in decent condition and location was very convenient. For a larger best western, it was still easy to access your room from all entrances. Thank you for making this weekend for us more enjoyable!

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear Clara Y: I am very happy that you enjoyed your stay with us during your wedding. We do our best for every guest to make sure they are comfortable and happy with everything before they leave. We are looking forward to welcome you again soon. Happy Travels Best Western Warren Hotel.

"Impressed"

5
SuccessIsMine, Atlanta, Georgia 13/11/2019

My friend warned me to not stay at a Best Western claiming it would not be as good as the Hampton Inn that she was staying at. However, the lower price fit my budget. To my surprise my room and stay ended up being great and my friend realized that I was getting the same nice hotel and service as she was at the Hampton Inn for a lower price! She changed her mind about Best Western and so did I! I will be staying at Best Western hotels from now on as long as they keep the same great prices, nice looking renovated rooms and good service.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear SuccessIsMine: Thank you for taking the time to provide us with such wonderful feedback. We are glad that you found us fit to your standards. We are happy to know that your stay was satisfactory at the Best Western Warren Hotel. We are looking forward to welcome you again soon.

"NICE HOTEL"

5
dbiersdorf, Madison, Wisconsin 06/11/2019

The Hotel is clean and up to date. The staff is professional and courteous. Breakfast is excellent. The beds are very comfortable and the room is nicely appointed. I will stay here again on my next trip.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear dbiersdorf: Thank you for selecting the Best Western Warren Hotel for your recent stay. Your review is wonderful and I have shared it with all of my staff. We are looking forward to welcome you again soon. Happy Travels Best Western Warren Hotel

"Wonderful Service"

5
User 05/11/2019

One of the best places I've stayed at in years. Everything was exceptionally clean, the staff were all very friendly and helpful. Will definitely be staying here again in the future. Recommend a stay here for anyone that stays in the area.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear DLouchart: Thank you for selecting the Best Western Warren Hotel, We are delighted to hear that you enjoyed your stay with us. It's always a pleasure to hear positive feedback and hope your future visits with us will be just as amazing. Happy Travels Best Western Warren Hotel

"Superior Hotel with excellent staff"

5
jenkinsbriank, Warren, Michigan 02/11/2019

I've stayed at this hotel for several MONTHS while working in the area. A lot can happen in that time. The entire staff greets you well and is helpful with any needs. Maintenance has immediately responded with the very few issues I've needed. Check-in and check out with required reservations for the following week is smooth and fast. If you are going to stay in this area this is the place to go.

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear jenkinsbriank: Thank you for staying with our all that time, we were happy to have you with us at the Best Western Warren Hotel. We hope that you felt like home. I have shared your comment with my staff and they are thrilled to hear your kind words about the hotel and the entire team. Thank you again and we hope to see you again soon. Happy Travels. Best Western Warren Hotel

"Worth the price"

4
N11PWtimh, London, Canada 28/10/2019

Enjoyed our stay, happy that we could utilize the lobby for team parents to meet. Breakfast was ok but hotel value to price was good. I would stay here again. Good for sports teams because of the value.

"Excellent"

5
User 28/10/2019

I made last minute reservations and was pleased with the amenities and with the value of the facility . The facility was cleaned and up to date. This hotel is close to shopping and freeway access and dinning choices are plentiful. Pool was clean and well maintained. Will definitely stay again .

"My home away from home."

5
User 24/10/2019

My family comes to the Detroit area 2-3 times a year and this is the place we have stayed year after year. It is always so clean and comfortable, and the hot breakfast can't be beat. The staff are always so considerate and attentive. There are so many places in the area to shop and eat, and all are within easy driving distance. No need to look any further if you're visiting the Detroit area.

"The front desk clerk was phenomenal very nice very helpful"

5
User 02/10/2019

This was the best Best Western I've stayed in a very long time the environment was very relaxing very soothing I enjoyed my stay and I'm looking forward to doing this at least once a month the jacuzzi was so soothing

KaramAlbutras, General Manager at Best Western Warren Hotel, responded to this review
Dear 1Macarla: Thank you for selecting the Best Western Warren Hotel in Warren. We are very delightful to learn that you enjoyed every bit of your stay. Looking forward to welcoming you again soon. Happy Travels Best Western Warren Hotel

"Great hotel stay. Incredible breakfast spread!"

5
sarahgariglio1, Clare, Michigan 30/09/2019

We stayed here with our 2 young kids while visiting family in the Sterling Heights area. The location was easy to find and close to many restaurants and businesses, nicely remodeled and clean, and the staff was friendly. The pool area was great and we were grateful for the hot tub, the free breakfast offered was unlike any I've ever seen at other hotels- so many choices! Room walls were thick so our stay was quiet and peaceful. Very clean bathrooms, no issues at all with the room feeling anything less than sanitary. We had one minor noise problem our second night but we called the front desk and they must have handled it right away because it was quickly abated. We would definitely stay here again.

Bestwesternwarren, General Manager at Best Western Warren Hotel, responded to this review
Dear sarahgariglio1: Thank you for taking the time to provide us with such wonderful feedback. We are very happy to learn that you enjoyed every bit of your stay and liked our property. Our staff is always ready and trained to take action if out costumers have any concern or problems. We are looking forward to welcoming you again soon. Happy Travels. Best Western Warren Hotel

"Excellent"

5
User 28/09/2019

The hotel was very accommodating to our needs, it well kept, staff was very friendly and always willing to help. My wife and I have been to a few hotels but this was far thee best and will return!!!!!

Bestwesternwarren, General Manager at Best Western Warren Hotel, responded to this review
Dear weirjim: Thank you for taking the time to submit your feedback regarding your stay. We are very happy to hear that you enjoyed your stay. We would be more than happy to welcome you again and again. Happy Travels.

"Great over night stay"

5
Jerm018, Detroit, Michigan 25/09/2019

Great service from Dua, appreciate the kindness of your service, professionalism! Room very clean, comfortable and quiet hotel! Loved not a lot of traffic in and out from the hotel. I'm very satisfied! Best regards Jermey.

Bestwesternwarren, General Manager at Best Western Warren Hotel, responded to this review
Dear Jerm018: Thank you for selecting the Best Western Warren Hotel. Dua is very thankful for your kind words. We are delightful to learn that you enjoyed our rooms and hotel. We are looking forward to welcome you again soon. Happy Travels.

"Good reasonable overnight stay"

4
Lusitex, Kennedale, Texas 23/09/2019

Clean facilities with ample parking. The room was average size but very clean. Breakfast was included in the price of room and had a good variety of items. The breakfast area is quite large and well designed. Check in and check out was a breeze and the staff friendly and capable. The only drawback is that there was odor of smoked cannabis on the grounds and in the corridors. However, I did not witness anyone smoking nor was there any such odor in our room.

Bestwesternwarren, Manager at Best Western Warren Hotel, responded to this review
Dear Lusitex: Thank you for taking the time to provide us with such great feedback, we are delightful to learn that you enjoyed every bit of your stay. We will be working harder and harder to provide superior service for our guests. We hope that your next travel plans bring you back to us.

"Horrible"

1
chanekacain, Detroit, Michigan 23/09/2019

I stood at the check in desk for about 5 min before someone came. The lady that came to help me was some where else talking to someone and saw me standing there. ZI did not know you have to have pool passes to so in the pool area whether you swim or not. She asked how many people was staying and I told her 5 but she still only gave me 4. The staff also came into the pool area to enforce this process also. I have never been to a regular hotel and you had to have pool passes. It could at least state this when you make your reservations. It started raining and the cable went out. Sat there for at least 10 to 15 min. looking at signal lost.

Bestwesternwarren, Manager at Best Western Warren Hotel, responded to this review
Dear Chanekacain: Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you faced some problems during your stay with us. We enforce pool passed to ensure that each and every guest enjoys the pool area. We will make sure to be more careful next time and inform you with all of our policies before hand. We hope that we see you staying with us again.

"Stay for play"

5
User 22/09/2019

The whirlpool suite was everything and then some. The property was very well maintained. Front desk clerk very nice and helpful. My husband and I have decided to stay here once a month just for some relaxation in the whirlpool tub.

Bestwesternwarren, General Manager at Best Western Warren Hotel, responded to this review
Dear TrailBlazer528161: We are very delightful to have you as our regular guest, knowing that you enjoy your stay every time gives us the motivation to keep doing our best and more. Your review was shown to all of our staff and they all are happy to read it. We hope to see you soon.

"Thank you, Dua."

5
User 19/09/2019

The guest service was excellent. Dua, was very friendly, detail oriented and professional. I always appreciate the great service you have provided. The hotel it's self is very peaceful with great staff.

Bestwesternwarren, General Manager at Best Western Warren Hotel, responded to this review
Dear Alex19936: Thank you for staying at our Best Western Warren Hotel and for taking the time to give us feedback about Dua, she was very happy as she was reading your kind words. We are looking forward to welcoming you again soon.

"Nice Hotel"

4
User 26/08/2019

This hotel was very clean. Stay was overall very good, but having something besdies basic cable would have been nice. The phone app for showtime really isnt the same. The breakfast was good as well and didnt run out

"Wonderful stay"

5
SEW4319, Henrico, North Carolina 17/08/2019

We stayed Tuesday through Friday, and absolutely loved our stay! The fish pond in the breakfast area is too cool! The breakfast attendant Janifer, and the front desk attendant Nadia were super helpful. Janifer went above and beyond for to make everyone feel welcome and she is so friendly and kind! I will stay at this hotel again, just because of those two women! Thank you ladies for making my families vacation one of the best, yet!

"THIS BEST WESTERN IS PARADISE"

5
User 15/08/2019

I stayed here for 6 months. It was the best 6 months of my life so far in 2019. I felt like i was away in paradise on a private island!!! Spacious, spotless clean rooms! ALL of the FRIENDLY STAFF accommodated MY every requests with a SMILE. Free food, free wifi!!! This is a FAMILY orientated hotel, so everyone has children! rite! Let them have fun. OMG!! Clean pool, Clean Jacuzzi & private balcony with patio furniture. I even had a footrest. So as I sat on the patio, I was able to put my feet up on footrest ooohwee! I encourage & refer everyone to treat themselves to the BEST WESTERN PARADISE of WARREN. We felt very safe & secure! When I am in Michigan, I will only stay at this hotel, again ITS THE GREATEST IN THE WORLD!! The MANAGERS treat you like family. Juan & Jennifer are ANGELS sent from HEAVEN

"One tank trip"

4
User 12/08/2019

Best western lobby and dinning area were very beautiful and the room was nice. Check in was super easy and smooth. The breakfast was nice and plentiful. The pool was super cold but the hot tub "of course" make up for it.

"Summer vacation"

2
User 08/08/2019

First off the hotel was supposed to be smoke free it wasn't because walking the halls you could smell things being smoke. Second the pool suppose to be for guest only but it wasn't don't mind it but I was hounded about that upon checking in. Thrid I ask for more swimming pool bracelets because the ones me and my family had wore out they complain about that. And the breakfast was horrible. I would not be return next time.

"Balcony rooms are smoky"

4
Sightsee60664392460, Saint Thomas, Canada 03/08/2019

The people that run the hotel are great and the place is nice and clean. I booked 2 King rooms with balcony and both smelled of cigarettes so badly, we asked to move. This was done quickly & the staff was very apologetic. Just be aware that if you are a non-smokers, don't book a balcony room.

"Fabulous time"

5
User 22/07/2019

I stayed at the hotel to best the heat.my children and I enjoyed all the amenities it's a very clean and comfortable environment and upon checking out we were helped by a young lady named Dua amazing customer service thank you she made us feel very satisfied we will stay here again.

"Polish Festival visit"

1
Roger H, Orlando, United States 13/07/2019

No shuttle sever as was listed on web site This is not a Baymont it is a Best-western Have not changed any of their web site information. Very nosies kids running in halls until after 2:00 am Breakfast so but be fast to get something they shut down early Room service? Rooms are not worth the money you pay Stay somewhere else

"Friendly family environment"

4
User 27/06/2019

I have stayed at the Best Western Warren Hotel twice this year. The staff is hard working and friendly. The hotel is clean, breakfast and pool a great added value and very comfortable rooms. I'll be back.

"Our hot tube room had a bandaid in it only rose petals under bed. You can tell it was not properly cleaned."

2
User 24/06/2019

Room not properly cleaned. Bandaid in our private hot tub in the room. Lobby reeked of chlorine. Will not be going back. It is a nice location. Staff was nice. Found rose petals under bed. So room wasn't cleaned.

BestWesternHotels, Corporate at Best Western Warren Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Balcony room"

5
User 13/06/2019

Sign up with Expedia and the balcony rooms are 87$. This is the only hotel I know of with a balcony. Very nice. Good price. Would definitely stay her again. Pool has adult hours. Open from 8 to 11p adult hours ate 8 to 9 and 10 to 11.

Bestwesternwarren, Manager at Best Western Warren Hotel, responded to this review
Hello, Thank you for taking the time to provide us with such great feedback! We are very happy to know that you enjoyed your balcony room. Expedia is great but try us next time :) we will make sure to give you the best price available. We are looking forward to seeing you again soon. Happy Travels. Best Western Warren Hotel

"Not impressive"

2
User 12/06/2019

These rooms are not worth 100 dollars a night. The pool is to cold,the hot tub to hot you couldn't relax in it.the toilet seats is so low to the ground and the toilet tissue roller was located under your arm pit.very uncomfortable they need to try putting it on the wall infront of the toilet.

Bestwesternwarren, Manager at Best Western Warren Hotel, responded to this review
Hello, Thank you for taking the time to provide us with the feedback, we are happy that we had you as our guest and very sorry to know that you did not enjoy your recent stay with us. We take your concerns very seriously and will work harder on providing better service in the room and pool area for next time. Please take advantage of becoming a Best Western Member to enjoy the rewards and the savings! We are looking forward to seeing you again soon, Happy Travels, Best Western Warren Hotel

"Unsafe, noisy, and not clean"

1
User 10/06/2019

There was a snake measuring about 16 inches just inside the rear entrance. Could not sleep because of hotel guests partying very loudly at night. Room was obviously not vacuumed before we got it. Bed sheets and covers for the two beds in our room had stains on them.

Bestwesternwarren, Manager at Best Western Warren Hotel, responded to this review
Hello, Thank you for taking the time to provide us with your feedback. We are very sorry about the entrance incident, We took your concern seriously and contacted the experts regarding that matter. Your concerns are really important to us and we will work harder next time to deliver you an exceptional service. We are looking forward to welcoming you again soon. Happy Travels, Best Western Warren Hotel

"Best Internet Ever"

5
Roy C, Whispering Pines, North Carolina 10/06/2019

Fairly decent shower, room could be darker, but okay. Friendly staff throughout. Breakfast room is spacious and well lit. The Internet speed as checked by speedtest.net was over 70Mbps download and 60!! Mbps upload. Best I've ever seen except with my Spectrum connection at home.

Bestwesternwarren, Manager at Best Western Warren Hotel, responded to this review
Hello Joy, Thank you for taking the time to provide us with such wonderful feedback. We are all happy to know that you enjoyed your recent stay with us. We have just recently upgraded our internet service to give our guests the best experience during their stay. Our whole staff is thankful for the recognition. We are looking forward to seeing you again soon. Happy Travels, Best Western Warren Hotel.

"Just ok"

3
Lisa S, South Bend, United States 28/05/2019

I would be afraid to stay again as people were smoking cigarettes and marijuana in rooms around us. The beds are comfy and the breakfast is great. The hotel is easy to find and parking can be an issue if it is busy.

"Overnight family trip"

4
davidtiffanyk, Kitchener, Canada 20/05/2019

Just returned from our visit. Clean room..friendly staff and guests. Good complimentary breakfast. Quiet hotel that's great for family stay. Pool was a bit too cold for our daughter, was only slight drawback. Would stay here again.

"BEST STAY EVER AT A HOTEL IN MY LIFE LOVE IT"

5
Dream57749841076, Warren, Michigan 14/05/2019

The employees there was AWESOME, friendly and very respectful and kind and a pleasure to have conversations with and UNDERSTANDING as well as helpful and thoughtful. The way they made me feel was very comfortable for a mother that misses her own home for being in a house fire and haven't found a home and lost my employment due to that reason. So yess that stay for those two nights was AWESOME and the price was RIGHT. Thank you ALL

"feels like HEAVEN my 2nd home for me & entire family"

5
User 25/04/2019

We were here for Valentines Day 2019 for 2 days!! Great, excellent, peaceful, very very clean & secure!!! Front desk staff 24 hrs exceptionally professional & courteous. I will be back. My 90year old granny & granddad came to visit us. They enjoyed the lobby with fireplace, & 70 inch flat screen tv in lounge area. We all felt like home. Very close to shopping, movies, hospitals. My granny wants to go back on her anniversary with granddad. The balcony has the covering so we sat in the rain & snow.. that's my favorite

"Baecation"

5
User 24/04/2019

Nice place, love the adult time pool hours. Low key not over busy! Nice bathroom great big mirrors for closet door. Not so great with cable tv options. Good location in between two Walmart's. Nice staff.

"Best place to stay in the Warren area."

5
User 15/04/2019

Very neat and clean, staff is very polite and accommodating. The rooms are very pleasant and the hot breakfast is a terrific deal. Everything you need is nearby...great restaurants, stores, and all kinds of services. I've stayed here for years and always love to come back.

"Just wanted to get some sleep"

3
Chaqui M, Atlanta, Georgia 07/04/2019

Stayed here with family several nights. Everything was great until it was time to sleep 2 nights in a row unable to sleep because of loud parties. Made several complaints caught the guy at front desk at guest computer playing game and he ignored calls I was making to front desk. The hotel is in a great location. Staff is okay but could be more professional and courteous. Customer service was mediocre. Based on the area was a decent room and hotel for the price. Wasn't even able to enjoy In door pool or jacuzzi all of the kids everywhere there are adult hours but not enforced. Breakfast selection wasn't great all pork products but was able to eat other items. Overall the stay was bearable.

"King room with balcony"

5
User 02/04/2019

We loved it. Everything was amazing! Friendly staff, clean and spacious room, the breakfast was one of the best hotel breakfasts we have ever had, the only Complaint I had the whole 3 nights we stayed was the slider door to the balcony was hard to open and close. But that was not a deal breaker the kids loved the pool and hottub. Other than the children who just jumps in and splashed water at them but that is not the hotels issue.

"The stay at Best Western and Warren Michigan on 13th and Van Dyke for my birthday weekend March15-17"

5
Go19161147554, Detroit, Michigan 22/03/2019

Love this hotel had a ball in my room in the swimming pool and in the jacuzzi they have an indoor pool an indoor jacuzzi and I was in there customer service was nice didn't have no problems they was helpful

"Could not sleep"

2
Sherpa08029230603, London, Canada 18/03/2019

Could not sleep reported guests crying, yelling, and slamming doors 12:30-2:30 am. Didn't get to sleep until 3:30 am horrible experience. 2 noise complaints 1st at 12:30 am and second after 1am it never ended!

"Kicked out by police"

1
User 11/03/2019

The desk manager was upset my 18 year old son went to smoke at 3 am. He came back went to bed we all were waken at 4 AM by police pounding on the door kicking us out because he was walking around at 3am?!?!?! WTF?!?!?! NEVER AGAIN!! IT WAS BETTER AS A BAYMONT!

"Multiple Issues"

2
User 10/03/2019

Initial room was on first floor the room smelled like wet pool towels and was freezing. Transferred to second floor and smell was gone. Still freezing as the air is turned completely off. Initial temp read as 56 degrees (my toddler had to shower and was shivering in this temp). It took 3 hours to get to 65. Next, there was food/crumbs from a prior guest right underneath the bed. The side door's (#3) key fob malfunctions and you have to swipe your card multiple times (sometimes 8 or more) to get it to work. This was not fun in 29 degree weather with a toddler and hands full. Often the door was propped open decreasing the security. Next, the parking lot was completely full on the Saturday night of our stay with multiple cars resulting in illegal parking and others sitting there waiting for an open spot. This is what I chose and just before midnight I got a spot. Also, the WiFi worked for 2 minutes of my stay. Last, it's a noisy hotel. We were however located on the second floor near the stairwell. Our room was spacious.

"Better than expected"

5
673jarrettt, Burton, United States 04/03/2019

The exterior of the building look nice. There were people on the balcony and in the window sill. I didn't know what to think about all of this activity on a cold night. Once we were in the hotel things started to become more clear. They had a room with a little girls birthday party. I was worried that they were going to be too loud. That wasn't the case. We had to park in the back and noticed they had an electric car plug in. The pool was full of activity as well was the work out room. We went to the lobby and the fireplace was going and there was plenty of seating. We were offered a snack bag before we went to our room which was very nice. Once in our room it was spacious, clean, and had plenty of outlets. The bed was comfortable, clean and had two pillows for each of us. The heater was a little difficult to figure out but once we did the room was kept quite warm. The bathroom was well set up and the stool was a taller one which was nice for a person with a bad back. I think this is a little gem, not only price but quality and the breakfast was amazing. Fresh bagels, cheesy eggs and sausage patties. They had coffee, juice and water available.

"Very Clean and Updated"

5
Freedom33622254013, Grand Rapids, Michigan 21/02/2019

The room looks just like the picture. It was spotless. Everything was attended to and when I asked the desk for some soap and Kleenex oh, it was given promptly. The pool and hot tub area were very clean too. My family had a great night sleep and everything is conveniently located. Would stay at this Best Western again.

"Loud and obnoxious guests"

2
User 28/01/2019

We had our children with us and were traveling for our daughters gymnastics meet. We went early the day before to get a swim in. There was at one point 16 kids that basically had no one watching them except for one man. The hotel issued wrist bands to swim because they had apparently had people crashing rooms and the pool. An employee at one point came in after a report of a child getting sick in the hot tub. He did not clean anything and did not check to see that 0 of the children had their wristbands. The same guests were extremely loud and obnoxious in their rooms. After several unanswered calls to the front desk to complain, I had to go down and ask them to do something. The only saving grace was they sent someone up eventually and it got better.

"Housekeeping was better than the Front Desk Manager"

1
User 22/01/2019

There was suppose to be NO smoking however there was weed smoking and cigarette smoking so much so I had to keep my daughter in the room and put towels down to block the smell from coming in the room as she is asthmatic. Guests were in the Jacuzzi with their outside shoes on drinking liquor and beer. When all of this was reported to the Front desk it fell on deaf ears n o t h i n g was done. Kids out in the hall playing HOCKEY just a HORRIBLE experience. NEVER AGAIN

BestWesternHotels, Corporate at Best Western Warren Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice Hotel to stay"

5
Malaki N, Warren 20/01/2019

This hotel is located in quit area, the hotel is recently renovated, so everything is practically new,Its close to shopping areas and a bunch of restaurants around it, not far from express way.Staff are awesome, great service, nice warm free breakfast and 24 hrs coffee available.try it you wont regret, as value towards money is great.

"Great hotel"

5
User 18/01/2019

As a frequent traveler this location is outstanding. From check in to departure the experience is wonderful. As a smoker this hotel offers the ability to have a balcony room that allows smoking outside on the balcony instead of going to a designated smoking area or personal vehicle. Will come back when in the area again and again.

"Hidden Gem!"

5
Trisha B, Harper Woods, Michigan 14/01/2019

This was a very nice clean hotel. I was worried that it might be dirty or run down (which is always a concern) but we were pleasantly surprised. Loved the rooms. The staff was amazingly accommodating. Will definitely stay again!!

"above and beyond our expectation"

5
GrandTour26928998990, Mundelein, Illinois 09/01/2019

Special thanks to Mahir Zelfa,Rawnaq Zeifa,Karam Albutras,Nadia.They all were above expectation in costumer service.They made me and my wife very pleased and wish to extend our stay.Definitely will stay in this hotel when we come from Chicago next time

"Great beds; nice and quiet"

5
Sightsee60664392460, Saint Thomas, Canada 07/01/2019

The rooms were clean and the beds were very comfortable. The pool area was clean. Vending machines on main floor only if you are looking for a snack. The staff was very friendly. Hotel is close to pretty much everything you may need.

"New Years Eve Paryy"

5
User 01/01/2019

Had a blast bringing in the New Year at Warren's Best Western! Staff and accommodations were top notch! A hidden gem in the heart of downtown Warren. If you're tired of the hustle and bustle of the larger metropolitan hotels, I would highly recommend this hotel. We'll definitely be back!

"Clean and fully renovated property. Staff is great."

5
Ernesto S, Montreal, Canada 11/12/2018

I stayed for two days at BW Warren. Only good things to say about it. Check-in process was easy. The room is spacious and super clean and everything looks brand new. The breakfast is great and has plenty of options. It is a good and cheaper alternative if you don't want to pay for an expensive hotel in Detroit (only 20 minutes drive on the weekend).

"Great hotel"

5
729maryc, Spring Branch, Texas 18/07/2018

We were very impressed with the staff, very friendly. Housekeeping staff were also friendly and helpful! Rooms were very clean and quite spacious. We didn't have the breakfast but we would bet it was good.

"Traveling"

2
Linda B, Plymouth, Indiana 08/06/2018

Very hard to find a way in to building to check in due to construction. Had to call hotel to ask how to get in. Was told to park car in lot and walk around to front of building, uhmm...no thank you. I was met at the back door and let in. After checking in and get into room, notice beds were not made and a half eaten apple on the floor. We were moved to another room which was much nicer. Beds were bigger than must hotels double beds. The noise from the construction woke us up earlier than we wanted to wake up. Also the clock alarm went off at 6am which we did not set.

"Great stay"

5
yme1111, Detroit, Michigan 14/05/2018

Property is being updated still, there was no access to the pool which is closed for renovations, however everything else seems to be refreshed. Nadia from the front desk staff is wonderful and made this stay very pleasant. The staff overall is top notch, great service.

baymont43512, Manager at Best Western Warren Hotel, responded to this review
Dead Yme1111 , Thank you for selecting the Baymont Inn & Suites Warren We are glad you enjoyed your stay at our hometown of hospitality. We are very grateful for youe business. We also as a staff work so hard to provide the best service possible. We are looking forward to welcoming you again! Happy Travels! Baymont Inn & Suites Warren.

"Family trip"

5
kristibeadles, Warren, Michigan 25/04/2018

Really clean rooms and love how they are remodeling and update the hotel. Love the way to control the temperature really neat. Just overall had good stay. Never have problems. Can tell house keeping does their jobs and keeps the room and bathroom clean.

baymont43512, Front Office Manager at Best Western Warren Hotel, responded to this review
Thank you for selecting the Baymont Inn & Suites Warren We are very happy that you had an enjoyable stay at our hometown of hospitality Looking forward to welcoming you again soon. Happy Travels. Baymont Inn & Suits Warren

"Canadian regular"

3
Daniel B, Kitchener, Ontario 20/04/2018

This place is renovating and the breakfast served is what you expect at a Super 8.Been here many times and usually have a decent breakfast.

baymont43512, Front Office Manager at Best Western Warren Hotel, responded to this review
Thank you for selecting Baymont Inn & Suites Warren We are Glad that you enjoyed your stay at our hometown of hospitality. we are almost done with the renovation, looking forward to seeing you soon! Happy Travels Baymont Inn & Suites Warren

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.