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Best Western Plus Hotel Northwind Inn & Suites, Tigard

4.5/5  - basé sur 1011 notations.
16105 SW Pacific Highway, 97224-3440, Tigard, United States - Ver el mapa

Este hotel de Tigard, Oregón, proporciona a los huéspedes una estratégica ubicación con fácil acceso a las principales atracciones del área de Portland, entre las que se incluyen las tiendas del centro comercial Bridgeport Village, la OHSU y fantásticos campos de golf. Escoja entre habitaciones estándar, habitaciones ejecutivas o 4 clases distintas de suites al alojarse en este hotel de Tigard, Oregón. Nuestras cómodas y espaciosas habitaciones están equipadas con todos los servicios que hacen que los huéspedes se sientan como en casa. Disfrute de unas magníficas instalaciones, entre las que se incluyen sillón doble o sofá, nevera, microondas y acceso gratuito a Internet inalámbrico. Los huéspedes que se alojen en el Best Western Plus® Northwind Inn & Suites podrán acumular energías para el resto del día con nuestro desayuno completo gratuito. Otras instalaciones y servicios del Best Western Plus® Northwind Inn & Suites incluyen gimnasio, salas de reuniones para un máximo de 90 personas, servicio de lavandería, piscina cubierta, bañera de hidromasaje y estacionamiento gratuito. Sea cual sea sus preferencia gastronómica, este hotel de Tigard, Oregón, cuenta con los suficientes restaurantes en las inmediaciones como para satisfacer cualquier gusto: Mazatlan, O'Brien's Irish Pub, Big Town Hero y Pacific Breeze. Este hotel del área de?Portland está situado a poca distancia de una gran variedad de atracciones de la zona, entre las que se incluyen el centro comercial Bridgeport Village Shops, los viñedos Ponzi, la Reserva Natural Nacional del río Tualatin, Pearl District, el zoológico de Oregón y dos campos de golf. Este excepcional hotel de la universidad OHSU está situado asimismo a poca distancia una gran cantidad de empresas y centros educativos, entre los que se incluyen Nike, Legacy Meridian Park Hospital, Portland State, Tualatin High Tech Complex, la Universidad de Portland e Intel. El Best Western Plus® Northwind Inn & Suites se encuentra asimismo a poca distancia de una gran cantidad de importantes ciudades, como Beaverton, Hillsboro, Sherwood y Newberg. A 35 kilómetros del aeropuerto internacional de Portland. Este hotel de Tigard, Oregón, proporciona un cómodo y fácil acceso al aeropuerto. Si desea disfrutar de un fantástico viaje a Tigard, Oregón, y alojarse en un hotel que ofrece todos los servicios de calidad que cabe esperar de la marca Best Western®, haga su reserva hoy mismo en el Best Western Plus® Northwind Inn & Suites.

Best Western Plus

Hotel Northwind Inn & Suites

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Los puntos fuertes del hotel

  • Piscina cubierta
    Piscina cubierta
  • Aparcamiento gratuito
    Aparcamiento gratuito
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basado en la opinión de 1009 huéspedes
NOTA EMITIDA
Excelente
601
Muy bueno
278
Normal
85
Malo
14
Pésimo
31
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
66
De negocios De negocios
194
En familia En familia
467
En pareja En pareja
199
En solitario En solitario
57
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Surprised Surgery"

5
05/09/2018

I needed to stay near a hotel that was close to OHSU Hospital. My room was very clean, the queen bird's were both comfortable. I arrived late in the evening otherwise I would have gone swimming. It looked so inviting!

"Quiet spacious room, skip the fee breakfast"

3
03/09/2018

The room was large and quiet , but the breakfast left a lot to be desired, microwaved egg patties, sausage, muffins, would have probable skipped it if we did not have a 4 hour drive in front of us. Refrigerator kept items luke warm after switching to another room because of its bad refrigerator

"easy"

5
31/08/2018

It is our goal to have a nice sleep, friendly surroundings and easy to arrive and leave on time. The BW Northwind Inn gives us that each time we stay here. We have family in this area and always choose the BW Northwind Inn for our stay.

"Good experience"

4
27/08/2018

The staff was very friendly. I had to check in early and it wasn't a problem. The room was clean and everything worked. They need to work on the breakfast items. The space is small, but some rearranging would help.

"The Best......"

5
16/08/2018

We are in Portland several times year and even though this hotel is out of our way for most of the things we do in Portland we continue to choose it. The hotel is very clean, well kept, the rooms are very comfortable and the staff is first rate. The breakfast is always first rate.

"Excellent Value, FriendlyStaff"

5
13/08/2018

Great Tigard location. Lots of places to shop and eat. Many ethnic restaurants nearby. Great, free Continental breakfast. Loved the coffee!! Nice, clean rooms. Very reasonable rates. Truly a Best Western

"Spacious rooms"

4
11/08/2018

We stayed here after a day at the zoo. The room had 2 bathrooms and 2 rooms- great when traveling with kids. The service was good and staff friendly. We will visit again! The breakfast was standard hotel fare.

"BEST IN THE AREA!!"

5
05/08/2018

Professional Staff, excellent location to food, shopping and entertainment. The rooms are large, with plenty of space to spread out. Easy access to entry with parkling available 360 degress around the building.

"Wonderful hotel"

5
02/08/2018

Just a great hotel from the moment I checked in until I checked out. Front desk staff was helpful, polite and professional. Room was great with a very comfortable bed and nice amenities like the fridge, microwave, tv, etc. Breakfast was very good with waffles that had many toppings including fresh fruit. The staff in the dining room were also excellent and kept the place spotless. This is the third time I've stayed here and it will always be my first choice when in the area.

"Dependable, Tried, and True"

5
01/08/2018

I enjoy BW because I know that at minimum their facility will be clean and comfortable and often times it is much much more, depending upon the level of BW that I have chosen to stay at. This facility is one of our favorites when visiting Sherwood OR.

"Great Surprise"

5
21/07/2018

What a lovely place. The room is very well appointed. The bed is super comfortable. The shower gets hot right away and the shower head is powerful. It's relatively quiet. They have soap and shampoo and conditioner in dispensers, which usually looks cheap, but they've done it well. It's convenient.

"Overall a pleasant experience"

4
20/07/2018

This is an older hotel that has been updated recently. The beds are the best I have had in years anywhere!!! I slept well. The bathroom was very small, but very clean. The main room very nice. I was only over night, but enjoyed my stay and would consider staying in this hotel again.

"Friendly staff, comfy bed, and great location"

4
09/07/2018

We chose the Best Western Northwind and Suites not only because we usually stay in Best Western's but because it was just 20-30 minutes from locations we were visiting, Happy Valley, Beaverton, Wilsonville, NE Portland, and Newburg. We were warmly greeted and thanked for being a best Western member; each of the three desk clerks we spoke with were friendly and helpful. Our room was clean and quiet with a comfy bed. Even though the breakfast items were not top quality, the servers and attendants were very efficient and friendly. We enjoyed visiting with another couple who sat with us at breakfast. The staff was quick with recommendation for restaurants and directions for navigating 99W to get to I-405 and I-5.

"gone down hill in friendliness"

3
07/07/2018

This used to be our go to hotel when in the area but we may have to make some changes. The staff used to be so friendly and welcoming. Not so on this trip. Usually they welcome us as Best Western members...not this time. We went into our room and the neighbors bathroom fan was on and it sounded like a jet taking off. I called and asked if we could be moved to a room that was further away from the elevator where the maids congregated. I was told very rudely that no rooms were available. We left for awhile. The hallway smelled so bad of a cleaning agent...covering up something maybe...it was like that for the 2 nights we were there. The television service is very basic and no guide provided except on the TV that doesn't help to see what is on later. I really used to love this hotel but better off at the Century in Tualatin.

"Total Disappointment"

1
05/07/2018

In an ideal situation, I would rate this property 3 or perhaps 4 but my last experience was awful. I read all the reviews, inclusive of the one that mentioned an exterminator, and decided to take my chances. Apparently, the date of my travel coincided with a big event in Portland and 80% or the hotels were booked and I was doing this last-minute. I arrived late in the evening and on checking in, I overheard the guest before me complaining that house keeping didn't refill their lotion dispenser and the person at the front desk couldn't locate any extra bottles for them. A bit worrying but I proceed. The AC unit was the first thing that troubled us. A very dated unit and it was either too cold or too hot. We woke up each night in the middle of the night because we were uncomfortable and had to adjust it. We were staying for two nights and the second day, housekeeping didn't really do anything. They replaced the towels but didn't clean anything or even make the beds. The next morning, I started noticing the insects. I must have killed at least 7 of three different varieties. We had to vacuum all our luggage and wash everything on getting back as a precaution so nothing would transfer. On checking out, the person at the front desk didn't ask about our stay. I mentioned the insects and he took it in stride as if I was complaining about dust. This place needs serious management overhaul. I will NEVER stay there again. If i'd known this was going to be the case, I'd have booked in Salem or southern WA and commuted instead. Even now, on reading the reviews I am puzzled. I guess standards are relative and although I wouldn't consider myself picky I expect more for this kind of money.

"Avoid the crowds and noise"

5
09/06/2018

This property is an excellent value - clean, comfy bed, delicious breakfast and professional staff. I like to take stairs when I can, so my only suggestion is the next time they replace the carpeting in the stairwell, it would be wise to pick a pattern that is less of an optical illusion??

"Super comfortable with tons of amenities and very nice pool."

5
26/05/2018

Had a wonderful stay here! We were out of our home due to water damage and the comfort we experienced really helped keep us comfortable during such a stressful time. Only wish we had stayed here the first 4 days instead of the Hilton!

"Best Western in King City"

5
23/05/2018

The Best Western Plus Northwind Inn & Suites was a clean hotel with friendly staff. The daily breakfast had a variety of foods (bacon or sausage, hard boiled or breakfast sandwich type eggs, fruit, yogurt, breads, cereal, mini pastries, waffles, etc.). The hotel was conveniently located with banks, a drug store, & places to eat within walking distance.

"If you do not need a wheelchair room, please do not take it."

4
18/05/2018

We stayed here for a week and had a great time. We requested an ADA room but were told that they did not have one for our entire stay. We therefore had to get a regular room. PLEASE if you do not need one, do not take it. We used the public restroom that was just outside of the pool several times for our daughter, who uses a wheelchair. This restroom is wheelchair accessible and it was just easier to use then the restroom in our room. One time one of the cleaning ladies did give us a dirty look when we were using it and I do not know why. I just hope she was having a bad day and not upset at us using this restroom. The breakfast buffet was great and the house keeping took very good care of us. We used the pool, spa, laundry room and exercise room and all were great. One issue I had was that in the breakfast room they had a tip jar. I do not like these. If the staff does a great job I will leave them a tip. My other issue was that the pool towels were nicer then the towels in the room. Oh well, just minor things but I wanted to mention this. We would stay here again. We stayed in room 122, which does not have anyone next to them. The room is next to the laundry room and exercise room. Neither of these bothered us and we did not hear any noise from them. I would recommend this room again because it is close to everything that you could need.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Thank you for taking the time to leave your review. I am sorry we did not have the correct accommodations for you. Please come visit us again soon. We will do our best to make it a but more comfortable for you. Thank you for choosing to stay with us. Have a wonderful day. Amy

"Great lodging and a very affordable rate."

5
17/05/2018

The hotel looked good from the outside although the parking area was a little odd. The rooms were very nice and exceeded my expectation. The bed was comfortable and the Wi-Fi was terrific. We used the pool and hot tub and both were terrific. The free breakfast had a lot of options and the quality was ok. Pretty much what you'd expect from a free hotel breakfast. But the service in the breakfast area was way beyond what I could have hoped for. She was so friendly and helpful. Overall, I definitely recommend this hotel and will stay here again if I'm in the area.

"Convenient stay in Tigard, Oregon"

4
09/05/2018

The Best Western hotel on the Pacific Highway in Tigard, Oregon is a good choice for a traveler or visitor to Portland. Rooms are reasonably priced, spacious and nicely kept. The hotel has a work out room and a pool and is close to a Starbucks, good restaurants and a shopping plaza. Downtown Portland is about 30 minutes away and public transportation is available.

"Tigard Best western plus"

5
08/05/2018

Very nice and clean. Breakfast was good with a lot of selection. Eggs were strange but most all the rest of the choices were good. Service was excellent and staff was friendly. I highly recommend this hotel.

"Nice place to stay"

5
06/05/2018

Clean and comfortable rooms. Easy to get to from freeways. Staff friendly and accommodating. Good breakfasts and food available throughout hours for breakfast. 3-11 pm gal was very friendly Would definitely book here again.

"Lovely accommodations."

5
03/05/2018

Staff was very friendly, helpful and professional. The room was like being at home. Complimentary breakfast provided many options. There is not a lounge/restaurant on site, but many choices near by. Will definitely return to this hotel for future trips.

"Almost a 5!"

4
21/04/2018

I just stayed two nights here and would definitely stay again when I'm in the area. It seemed to be very quiet and the back of the hotel faces some open space. Here are my pros and cons: pro- large room with very comfortable bed, love seat, desk equipped with nice office chair. pro- entire staff was very polite and helpful, especially in the breakfast room. con- breakfast room is very small. Just doesn't seem adequate for a motel this size. con- when I went to make coffee the first morning I was there I found out the maid hadn't left any coffee pods. Once I was in the shower I found the soap dispenser was empty. More annoying than anything.

"Out for some R&R"

5
20/04/2018

We love this location. Very central to all of Portland, very clean quiet and comfortable, Great staff right down to the duck welcome. The local wildlife at the front of the hotel. We have stayed many times and will return.

"Poor treatment"

1
12/04/2018

We were with a group that reserved several rooms as we were attending a funeral. During our stay several of us got trapped in an elevator at the hotel for about one hour. It was to say the least a traumatic experience for all especially a couple of the young children, it was very hot in the elevator and miserable. The hotel management was slow to respond to get help there in fact a son in the lobby called 911 to get the fire department there to pry open the doors and help lift us to safety. The hotel management did not say a word, like we are sorry, what can we do to help you, etc, and in talking to the ASST Manager he was as rude as anyone can be, unbelievable no care or concern for guests especially those trapped in an elevator for an hour. I still can not believe how rude the manager was, customer is not King at this place.

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Dear Richard, I served your requests when you approached me with your wife ensuring you got your reward points for all 3 rooms you had with us. I assigned a room for your son that day adjacent yours. I was the one who called 911 that day multiple times and stood outside when I didn't see a fire truck soon enough. I was the one who called the elevator company immediately ensuring that the trapped guests got the help asap. I was the one who spoke to all the trapped guests and asked that they kept up the humor as I heard all talking & laughing. I was the one who apologized when you were all rescued and walked down from the second floor. Did the elevator malfunction? No. Did the elevator get stuck because there were too many people in the elevator? Yes Is the elevator service call FREE for the hotel when such a situation occurs? No More than 8 people irrespective of weight is visibly too many in this small elevator. A load of 11 was too much and sure enough... We take pride in our customer service & hospitality we provide as a TEAM and it is written all over Trip Advisor portal. Sorry that you feel the way you have expressed here in your feedback. Sincerely, Prashant Gupta, CHA VP Best Western Plus Northwind Inn & Suites

"Best vacation ever for our family"

5
09/04/2018

We were very satisfied with The Hotel Stay we recommend Best Western Plus. Room was nice, good programimg on T.V. Everything was fancy and The Breakfast was excellent. We totally recommend this hotel.

"Even better than expected"

5
08/04/2018

With so many hotels to choose from in the greater Portland area, I decided to take the advice of TA and booked at the BW Plus Northwind Inn & Suites. The K-suite was spacious, giving us the room needed to eat our take-out dinner and breakfast (hotel dining area was pretty crowded during the prime breakfast hour). Located along HWY 99W, there were plenty of eating options; we chose to walk (@ 8-10 min) to a terrific Thai restaurant for take-out. The K-sized bed must have been a Cal-King, so roomy and comfortable. Loved the way they tucked in the bedsheets...felt like a swaddled baby...which helped me sleep through the night (despite being away from home). Front desk staff was quick to help with computer/printer needs. I also appreciated their responsiveness and accessibility by phone when I had questions regarding the in-room appliances. The breakfast room staff did a great job keeping up with the hungry demands of the hotel guests and doing it all with a genuine smile and sincerity in attitude. Would definitely recommend this place to anyone visiting Portland by car.

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
We very much appreciate your feedback & your genuine words of encouragement for our TEAM. All hotels are built in different times & footprints always render us the difficulty of providing the best as in the breakfast room service but all of us strive to do our best. We welcome guests like you who see through these challenges and appreciate! Sincerely, Prashant Gupta, CHA

"Quiet rooms on a busy road"

5
07/04/2018

The hotel was on a very busy road. My room, and I think all the first floor rooms, was at the back of the building. No road noise. Good hot/cold breakfast. Nice pillows! Clean and comfortable beds. Very enjoyable.

"excellent hotel"

5
07/04/2018

Great value. I've stayed here on two separate occasions and had a pleasant stay both times. The were able to accommodate my request for a top floor room both times one month ago for a 2 night stay and last week for a 5 night stay. Very friendly an helpful staff. Comfortable rooms and a decent breakfast for a hotel. I will be in town again in August/September and will stay here again.

"A clean, well-lighted place"

5
04/04/2018

Clean, well-kept facilities and polite, obliging staff is what most people expect and this place provided. The only thing that we didn't like were the pillows and the beds: The former were too soft and the latter too hard. There was a reasonable spread for breakfast, although some pastries would have been nice. The room was reset without intrusion.

"All Good but the Breakfast"

4
03/04/2018

The staff, the room, the location was all good. But very disappointed with the quality of the breakfast. The layout of the food and the utensils was very cluttered and not well organized. The eggs were awful, coffee was luke-warm bitter coffee and the entire room was small and congested.

"Best Ever"

5
03/04/2018

Everything about this hotel is excellent--Food --Service--Beds--Rooms--Staff--We have stayed there in the past and will stay there again--nothing changes always good--Everyone there is eager to help in what ever your needs are,

"great place to stay very clean"

1
31/03/2018

Very pleased from front desk to breakfast all good also very clean swimming pool very clean and refreshing.! Amy at front desk was very nice and very helpful with local directions especially when you don't have GPS.............

"Family friendly"

4
31/03/2018

Nice hotel with updated decor. Well maintained inside and out. Good breakfast but small breakfast room. Beware of the one hundred fifty dollar room hold placed on your credit card when you book through a third party website.

"Relaxing Rooms and Great Breakfast"

5
29/03/2018

Loved the large size of the room. Music playing when we entered - a nice touch. Cleaning lady checked in on us to make sure we were okay. Breakfast was wonderful with lots of variety and good options. Need a bigger space to eat but there was plenty of food.

"March stay"

4
27/03/2018

Room was clean. There could have been a fourth wash cloth and a fourth towel. It was great to have a couch in the room to sit on instead of just sitting on the beds to watch TV. The choices for breakfast were great. The employees were all very pleasant and helpful. We chose this hotel because it had an indoor pool and hot tub. That was refreshing after a long day.

"Comfortable room a clean property."

4
24/03/2018

Very nice property with a great breakfast. Best to stay in a room away from the front as highway 99 is noisy. Manager sees that the property is clean and comfortable. Also, it has a modern appearance.

"Great place for the right price"

4
24/03/2018

Hotel was clean, safe and very friendly. My kids loved it! We would definitely come back when we're visiting again. My only complaint would be that the pillows were too firm. Location was a little far from the freeway but there were plenty of stores nearby.

"clean and comfortable"

5
24/03/2018

Spacious room was perfect for our family of 4 with 2 teeneage boys. Breakfast had a lot of choices and is definitely a value for us... again, teenage boys. The breakfast room was a little crowded. Overall a great stay.

"Friendly, quiet room and property."

4
19/03/2018

Wonderful experience at check-in. We were very tired so it was nice that the property was nicely quiet through the night. Both desk people, at check-in and check-out, were very cordial and professional.

"Excellent Review"

5
19/03/2018

I had no problems which makes for a nice visit. The morning breakfast is a nice touch. Although I had no problems with the waffle maker some of the guest did. The direction are right on the maker so I can only suggest you make a bigger set of directions.

"Excellent staff"

5
17/03/2018

We started our stay at Comfort Inn but found the hotel dirty and unpleasant. So we went to Best Western Plus for the remainder of our stay and the staff was amazing, very polite and helpful and the facility was clean and allowed us to enjoy our trip. Excellent experience. Thank you BW

"Wonderful Stay"

5
16/03/2018

We traveled throughout the western US and this was our favorite hotel. The room was quiet and recently remodeled so it was very clean. The staff is friendly and helpful. Also enjoyed the breakfast. This was the first hotel in 4 weeks that offered bacon! There was also waffles with strawberries and whipping cream! I would go out of my way to stay at this hotel again!

"A Great Stay!"

4
13/03/2018

My mom and I visit the Portland area every December for a Mom & Daughter getaway and to do a little Christmas shopping. We have tried several different hotel chains and in several different areas. This location was not the most convenient for restaurants and shopping, but the customer service made up for the location. I usually get an upgrade at Best Western but this was a busy weekend, so no upgrade was available. The rooms are nicely updated and quite roomy. The sink outside the bathroom is something I really like in a hotel room when I travel with other people. It allows one person to be getting ready at the sink even while the other is showering. The beds were comfortable and allowed for a good night sleep. The little coffee /microwave / fridge area was nice and allowed us to keep our restaurant leftovers and enjoy them later. Hot breakfast was included in the morning and he selections were good. We stayed 2 nights and the choices had some variation day to day which is nice if you are staying awhile. The front desk staff was very friendly and helpful. My only negative is that the location is a little far from the malls and major shopping areas, and the entrances to the hotel are a little awkward due to a barrier in the middle of the street preventing cross traffic. If you want to go a specific direction you may have to go the other direction for awhile before you can turn around. Overall a good stay and we will likely return next year!

"very nice rooms and super friendly staff"

5
12/03/2018

I stay at this location quite a bit while in the area for business. I highly recommend it. The rooms are very nice and the staff is super friendly! Breakfast has a pretty good selection compared to other hotel chains.

"Still....a GREAT stay"

5
02/03/2018

We always stay here when we are in the Portland area. This property recently refreshed the decor in the guest rooms and it's just beautiful. The beds are amazing as always and the staff goes above and beyond to make sure every guest has a perfect stay.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Thank you so much. You are so sweet to mention something about our hotel. We truly appreciate your feedback. Please feel free to contact me for any future reservations. Thank you Amy Guest Relations.

"Great place!"

5
28/02/2018

Very friendly staff and great clean rooms. Have stayed here often and have no complaints. Breakfast is good and coffee is wonderful. Always our choice when traveling to OHSU for doctor visits. Highly recommended

"Plenty of better places to chose from"

1
21/02/2018

Horrible, snotty front desk. Claimed that the Kleenex my daughter pulled out of the box (I cleaned it up except maybe 2 pieces) and a cookie she dropped that I didn't see, required an extra housekeeper, an excessive cleaning fee ($150!) And carpet cleaning!!! A scam. Oh, and we were not given the king suite we booked and paid for- we were put in a queen room and told that we should be happy with it since we paid a AAA discounted price. Unbelievable. Still waiting for a call back from the manager.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
We serve this hospitality industry to be of service to one & all. To allow the transient or a business traveler a home away from home. We are professionals and will never attempt to short change any guest in service or hospitality. Upon being called upon by a housekeeper, your room was visited personally by me and plenty pictures taken to attest to the email I sent you proactively. For no other apparent reason, we will initiate such an email and cleaning fee if we didn't feel the need to do so. I urge you to patronize other hotels in the area to spare us & yourself any future grief.

"Great hotel !"

5
19/02/2018

The hotel was great and so was the staff ! Everyone at the front desk and breakfast were very friendly. My family and I will definitely be back the next time we visit Oregon. Absolutely loved our stay !!

"Honest review - not an employee family member or bribed customer"

1
16/02/2018

Pick a different hotel- paid for a king suite and was put into a double queen. Later charged for excessive clean up because of cookie crumbs and tissue on the counter. Take pictures as you leave the room - the manager is petty and will exaggerate!

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
We serve this hospitality industry to be of service to one & all. To allow the transient or a business traveler a home away from home. We are professionals and will never attempt to short change any guest in service or hospitality. Upon being called upon by a housekeeper, your room was visited personally by me and plenty pictures taken to attest to the email I sent you proactively. For no other apparent reason, we will initiate such an email and cleaning fee if we didn't feel the need to do so. I urge you to patronize other hotels in the area to spare us & yourself any future grief.

"Great Hotel for Weekend!"

5
13/02/2018

Overall great place to stay for price value point. Very clean, staff was very friendly, check-in was super quick. Breakfast was a lot better than described, lots of options to pick from! Would definitely stay here again.

"Great stay in Tigard"

5
12/02/2018

We stayed here 3 nights. The hotel was very clean, quiet, had great amenities in an easy to find location. My only issue was 2 nights in, our room cards stopped working & we had to reset them. Easy fix

"Family staycation"

4
09/02/2018

We needed a place to stay during some remodel work on our home. We selected this hotel because of the adjoining room suites and the indoor pool and spa. The hotel was clean, the staff were helpful and my kids loved the pool and waffle bar!

"Our Home (Room) Away From Home...??"

5
09/02/2018

My wife has medical and other appointments in the Portland Metro Area...And we have family just up the road in Tigard and just down the road in Tualatin..So it's about location...location...location! the property is very well maintained and managed...So WE don't think twice about booking our Stays there...It's our Home (room) Away From our Central Oregon Home...

"Best Western Tigard, OR"

5
05/02/2018

Great stay! Clean rooms and excellent service. My only negative would be that that parking was a little limited and you could only turn one way when exiting the hotel parking lot. Would definitely stay again.

"Weekend in Portland, Oregon"

5
28/01/2018

Excellent place to stay. Quiet and a very well kept property. The room was ready on arrival. Breakfast room had a nice selection with an excellent staff person. The parking area was lined out so you were not squeezed in.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello :) Thank you for taking the time to leave such a great review. I am so happy your enjoyed your stay. Please let me know when you wish to book again. I would be so happy to help. In the meantime please have a great day. Thank you Amy Guest Relations.

"Excellent"

5
27/01/2018

Excellent value with excellent service. Front desk alone would earn this hotel 5 stars! We went for an OHSU appointment, and this was very convenient. The location has good restaurants, like Wu's Open Kitchen, grocery store, and other shops and services close by. We will definitely be back!

NorthwindInn, Public Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Thank you so much for your wonderful review. We truly appreciate your response. Cant wait to have you back. Have a wonderful day. Amy Guest Relations.

"Overall good for business travel"

4
20/01/2018

For business purposes is pretty good, but not very good on comfort and entertainment. Channels limited on tv, and although bed comfortable the mini pillows were not. Also restaurant's too far away to walk carefully.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello I want to thank you for taking the time to fill out this review. We truly appreciate your feedback. I am sorry about the pillows and restaurants. We are a pretty tucked away property with endless places to drive to. Walking can be tough but accessible. I hope you will think of us for any future business needs. Have a wonderful day. Thank you again Amy Guest Relations.

"Great"

5
13/01/2018

The breakfast was the best part of the stay, so many options. From biscuits and gravy, breakfast sandwiches, oatmeal... Very good. They had a nice size pool and jacuzzi. They allowed is to check in alittle early to our room and the lady at the front desk was very nice. We really enjoyed our stay here.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hi Laveda Thank you for leaving such a wonderful review. Nothing means more to us than to ensure each guest feels this way. I am truly happy you enjoyed your stay. Please come stay with us again soon. Let me know if I can assist you with any future reservations. Have a wonderful day. Amy Guest Relations

"Average"

3
06/01/2018

The room was extremely cold, as the heat seems not to have been turned on yet this season. The person at the front desk tried to troubleshoot over the phone with me on how to turn the heat on. It took 2 hours for it too warm up to a comfortable temperature. Also, the room seemed to have been locked up for some time and was very stale. I ended up propping the door open for a couple hours to air it out (and warm it up). Other than that, the staff was courteous and helpful. The room was clean. The complimentary breakfast provided choices with juice, yogurt, fresh fruit, waffles and eggs and sausage or bacon. For the price, it was what I would expect mostly except for the initial inconvenience. I've been there several times as its conveniently close to my sister's house, where I visit once a year and I plan to return.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Julia, Thank you for your review. We will work on these suggestions. Sorry for any inconvenience. I assure you we are to busy of a property to lock up rooms for any period of time. My apologize you felt this way. Please come visit again soon. Have a great day. Amy Guest Relations.

"Outstanding Hotel"

5
05/01/2018

This hotel was one of the best Best Westerns that we have stayed at their breakfast room was set up the displays words perfect the food was good and the attendant was on top of things we will be staying at this hotel again they have set a bar for other Best Westerns very high

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Wonderful to see these reviews!!! Thank you so much for staying with us. Please come visit us again soon. Have a super wonderful day. Amy Guest Relations

"Great stay"

4
04/01/2018

Breakfast was a bit crowded and constantly out of products. Otherwise a great stay and would recomend it again. Rooms are clean. Extras are all in working condition. Ie tv fridge jacuzzi hair dryer iron ect.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Stephen Thank you for choosing to stay with us. I am pleased you enjoyed your stay. We will be moving our breakfast room to a bigger location in the hotel. I hope this will help. Please come visit us again soon. Have a great day. Amy Guest Relations.

"Best stay ever at a Best Western"

5
03/01/2018

Our stay at the BWP Northwind Inn & Suites was by far the best experience at a Best Western property we have had to date. We are Diamond members and this property exceeds the Plus standard. Fantastic service, great rooms and a price you can't find elsewhere made for a wonderful 5 night stay. Did I mention, breakfast is included.

"Nice Stay in Tigard Area"

4
03/01/2018

This hotel is in great shape, a great location, and has nice staff and a good breakfast. It is conveniently located for activities in Tigard, but has easy access to downtown Portland and the wine region of Oregon.

"Nice Stay in Tigard"

4
03/01/2018

Stayed 3 nights and enjoyed the stay. The hotel is conveniently located between the wine region and downtown Portland. Easy access to both. I will stay again. The staff was friendly and the breakfast met out needs. Good for business or family.

"New Year's weekend"

5
02/01/2018

We stayed in one of the handicapped access rooms and it was perfect. Although neither of us are in a wheelchair we noticed that the space and doorways were able to accommodate one and the shower was all "roll-in" . The shower was great, very roomy, and had a bench which I very much appreciated. The staff here is excellent and the breakfast was one of the best we've found in a hotel. Love the waffles! My only negative comment is that I do not like the smaller bed pillows. We will definitely stay here again.

"Holiday Visit"

5
28/12/2017

Never a wrong choice if on the road and you need a place to stay. Friendly and professional and the employees always make you feel at home. Stayed at this property before and will return again when in the area. Convenient to wherever you wish to travel and wonderful hospility when you are at the facility.

"Holiday visit"

5
28/12/2017

Very pleasant and the staff was very professional.Will definitely stay again. The hotel may seem a little out of the way but excellent highways gets you to Beaverton and downtown Portland very easily.

"Spacious updated room"

5
26/12/2017

Welcoming lobby, hot coffee on hand. Breakfast offered in the morning. Wonderful room, nicely updated and very spacious. All areas nicely finished and well cared for. Pleasant welcoming staff made our stay very comfortable.

"Will stay here again."

5
26/12/2017

The staff are very pleasant. The room is clean, well maintained. Free, easy parking. Free wi-fi. We also like this location as a midway stop traveling between home and parents (Seattle to Newport, OR) We can't speak for the breakfast, as we bring our own for special dietary needs.

"Pleasant Stay"

4
24/12/2017

My wife and I enjoyed our stay at this property. It was neat, clean, comfortable and, had a pleasant and helpful staff. If unlit, the property's sign can be hard to notice. There was adequate parking.

"Great location"

5
17/12/2017

This hotel is a great location to where my dad lives. We have stayed here often and always have a good experience. Breakfast is hot and has a good variety. Pool always looks clean, although we have never used. I would suggest getting a room on the 3rd floor.

"Nice stay"

4
16/12/2017

nice hotel, clean, professional staff, typical BW Plus breakfast, but hot! Bed was hard, not firm and pillows were filled too full to sleep on side comfortably. would recommend for short stays but not for long term.

"Usually cant afford this"

5
15/12/2017

My discount was a free night earned est. value of $60 from a booking site membership so we could afford to kick in and have a very nice stay and the room satisfied my needs having grand daughters and kids together for a visit. Pizza Party!! 4

"Good buisness Trip"

5
08/12/2017

This hotel was situated perfectly between the industrial and business districts. The hotel is going through an upgrade, but they managed to keep the building noise down very well. The pool was kept very clean, and the breakfast had a great variety of food. Rooms were cleaned very well and room supplies were replenished daily. I highly recommended this hotel.

"Always a good stay"

5
05/12/2017

We always stay here when we need a place in the Portland area. It is quiet and clean. A bit out of the way but worth it. I have seen some bad reviews on this property but can't understand it. We have always had a great experience. I was hesitant this time because they are doing renovations but we were on the 3rd floor and didn't hear a thing. Our go to hotel in Portland area...

"Not good experience"

1
03/12/2017

Was very bad experience. Never had such bad experience with best western before. No internet for the entire trip. Called technical support like the front desk person indicated we had to do. Was not able to fix the situation. Eventually was told that somwthing had to be replaced in the tier we were in. They had no idea when it could be fixed. Informed the front desk. No resolution was supported to improve our experience. Will never go back to this best western ever again. Will continue to patronize other best western locations.

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
We are not being able to pull up any record by either your first name or last. We have not had any issues with our high speed equipment nor do we have any tiers. Please call me 503 431 2100 so we may review this further.

"Unhappy with Service"

1
27/11/2017

This is the 3rd time we stayed at this hotel. The previous 2 times were good. This time, we feel the service was very bad. There was no wifi and the staff didn't help. A front desk staff told us that she wasn't a tecky and gave us a # to call the wifi company. She told us that our room was the only one without wifi, but didn't transfer us to another room. Breakfast was not great. The eggs were rubbery. Hashed browns tasted terrible. The hot water in the pot tasted like coffee. The dining room staff didn't seem happy. She was clattering and clanging the dishes and seemed pushy.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
As responded earlier, the hotel Wifi was working 100% & we called our 24/7 support team to help you but you were not available at the hotel. All individual connectivity issues are best handled by technical crew so we always defer the matter. We will strive to do better in our breakfast offerings from product selection to service. We know that our breakfast team is appreciated by many & critiqued by others so it is going to be work in progress to address the issues at large.

"A nice stay!"

4
26/11/2017

We slept here for 6 nights while visiting family over the holiday. The beds were great in a clean and quiet room with a window that opened. We will definitely stay again; the location was perfect for us.

"Clean, Friendly, and Well-maintained Best Western"

4
25/11/2017

Clean, well-maintained Best Western-grade hotel with a friendly staff with several surprising accouterments for a hotel in this modest price range. Plenty of close-in parking. Rooms are quiet with no bright, garish, blinking signs out front which at once gives the hotel a more sophisticated image; but you must look a little more closely to find it from the road. A good value for the price.

"Great hotel with recent upgrades"

4
24/11/2017

We've stayed here a few times before, a good price in a location near family. Pleasantly surprised by recent room upgrades. Perfect for my family. The bathroom can be a bit tight but can be worked with. We will be back again

"Clean and comfy"

5
24/11/2017

Service is excellent. Rooms are very nice and comfortable. We always stay at this hotel when we are in the Tigard/Newberg area. Nice breakfast room. Many amenities nearby. Would definitely stay here again.

"Housekeeping "

3
23/11/2017

We have stay in this hotel often because my daughter lives one mile away. We were here for four nights three weeks ago and again on Nov 22nd and 23rd. We had spilled coffee on the bed sheet and we left the comforter down so when the housekeeping came in they would see it and put new sheets on the bed. Instead the bed was just made. It was very visable that there was something spilled. Then we had left ice that had melted in the ice bucket that was not emtied. You would think that when the room was cleaned the ice bucket would have been emptied but it was left half full of water. We had left the housekeeper a larger tip than normal so you would think our room would have been better than it was. We called the front desk about the sheets and we were told we should have requested them to do it. Not happy with our stay here this time

"Best family vacation hotel"

5
22/11/2017

We had a suite that was perfect for us and our 4 kids. The staff was very friendly. The kids absolutely loved to play in the pool. We split our time between exploring Portland and the kids playing in the pool. We will be visiting there again.

"Best Family Vacation Hotel"

5
22/11/2017

We took our 4 youngest kids on vacation to Portland. This hotel was perfect the family suite was large and had 2 bathrooms. The pool is always a favorite with the kids. We split our time between exploring Portland and swimming in the pool. This is the best family spot out there and it is reasonably priced for the number of kids.

"This property is always great"

5
22/11/2017

This is our go to hotel when we visit the Portland area. The staff is always terrific and the rooms are always fresh. This time, we stayed in a freshly remodeled room which was great. As always the hotel was fresh and still looks brand new. Will definitely be back!

"Lovely place."

5
22/11/2017

We had a flood at our home. Pipes broke in kitchen and water everywhere upstairs and downstairs!! We had to leave for several days and this choice was close to keep in touch with repairs. When we travel we try to find BW every time! It's our go to motel chain! It seldom disappoints!!

"Very nice place to stay"

5
12/11/2017

We always stay here when we are in the area. This time we had a renovated room on the top floor. Very nice, spacious and quiet. Comfortable bed and pillows. The staff is extremely friendly and helpful. Will definitely stay here again.

"Lodging in King City"

4
06/11/2017

Excellent place to stay if looking for a reasonable priced room for the evening. A someone dated motel but upgraded very nicely. Great TV and very good shower. The bathroom sink is outside the bathroom, but not a problem. My only negative is that there is only the one sink, but that is not a big deal. I would stay there again. I was especially impressed with the help of John (one of the staff) for his advice on a room.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you for your review. I am happy Jon was so helpful. Please come visit us again soon. Have a great day. Amy Guest Relations.

"Don't know what this means"

3
06/11/2017

We've stayed there several times and will continue to be customers. The only real weakness is the poor visibility of the motel from the street. It is on a very busy highway in a very populated area both homes and businesses. Especially at night and even in the day if you aren't familiar with the area it is easy just to fly right past the motel without recognizing it.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you for your feedback. We truly appreciate all concerns. Have a great day and hope you will stay with us again. Amy Guest Relations.

"A pleasant stay"

5
04/11/2017

It is a very nice motel close to Pacific Highway. Restaurants close by as well other amenities. Enjoyed our stay and wished we had packed our suits after seeing the nice pool. The staff was very courteous.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Thank you for leaving this nice review. We hope to see you again soon. Have a happy Fall. Thank you Amy Guest Relations.

"Good place to stay !"

5
03/11/2017

This is an affordable clean place to stay in the Portland area! The heat/air unit was a little difficult to control. Ventilation could be improved perhaps. It is a quiet location. The front desk clerks were friendly and helpful.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Dolly I am happy to see that you enjoyed your stay. Please come again soon. Thank you Amy Guest Relations.

"Needs help"

2
03/11/2017

We found the room not to the usual BW standard. Very dirty carpet with large stains and poor patches, one light bulb out over the sink when we arrived which was followed shortly thereafter by the single light bulb in the bathroom failing, spider webs evident, a leaking tap that couldn't be shut off. In general, poor housekeeping. We understand that there are renovations underway but this room was a disgrace. If you can get a renovated room hopefully that wuld help

NorthwindInn, Front Office Manager at Best Western Plus Northwind Inn & Suites, responded to this review
We very much apologize for your experience with your room. We recognized that our rooms are in need of updating and will be working diligently over the coming months to bring all of our guest rooms up to a standard that will impress all!

"Nice accommodations and staff"

5
30/10/2017

Staff were caring and the accommodations were clean and comfortable. Location was great - close to business but not in the congested traffic of Portland.Going through a renovation so a bit noisy (doors closing loudly) but other than that a great stay.

"Q13"

5
29/10/2017

The three young men that helped me we're fantastic. One over the phone who made sure I had a crib for my special needs child. The one at check in and one at check out. Super friendly and accommodating.

"Business Trip to Beaverton"

5
28/10/2017

Traveling to Beaverton Oregon for a meeting I needed a room with an early check in. The staff made sure to get me int a room early enough to change an make the meeting on time. The place is very nice and staff was great. My room was well kept and made up perfectly. It even had a pleasant smell. The bed a bit hard for my liking but I slept well in the quiet and comfortable temperature. Had to leave very early so I missed breakfast but the coffee was ready and hot at 4am. Thanks for the great service and nice place to stay. You are Highly recommended.

"Family friendly hotel."

5
22/10/2017

the one diffiuclt issue is finding the hotel - the sign visual from Pacific Hwy is somewhat covered with low hanging trees and should be lit up 24 hrs for "discovery". We all went past the driveway and had to come back to enter the hotel.

"The Best of Best Western"

5
22/10/2017

This is an outstanding Best Western Plus hotel. We have stayed at others in the Portland area, but this one outshines them all! We strongly recommend this great Best Western Plus to anyone who enjoys a great room, a great breakfast and outstanding service!!

"Happy with hotel choice"

5
22/10/2017

Easy to fine, good location to shopping and activities. Friendly staff. Layout of room provided nice use of space. Lots of available TV channels. Decent breakfast, but good tasting coffee, including decaf, available 24 hours.

"Plumbing Issues"

1
22/10/2017

Don't rent a room that has unsanitary issues with no solutions to the problem. When you have a sink that is over flowing on to the floor that is not acceptable. Then offering 80 credit. Really!!! Thanks

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Melissa I am so sorry about the issue you had in our hotel. We are definitely looking into what happened. Unfortunately hotels are huge buildings, and plumbing issues can occur. We do thank you for staying with us, and hope you will choose to stay again. I assure you will have a much better stay. We want each and every guest to feel comfortable, welcomed and taken care of while staying with us. Please feel free to contact us for any further questions or reservation needs. Have a wonderful fall. Amy Guest Rleations 503.431.2100

"Best Western is the Best"

5
22/10/2017

I always enjoy staying at the Best Western on 99W when I visit mom in Tigard. This is the first time I was traveling alone and it really made me appreciate the staff a lot more. The front desk clerk at check in was charming , helpful and accommodating. A decent breakfast was enhanced by the presence of the charming lady who manages it. Always friendly, she really brightens the room.

"Best Vacation in Sherwood with Family"

5
19/10/2017

The Best Western Plus Northwind Inn & Suites service from the time we checking in was just awesome! Early checking was not a problem; found a room on the bottom floor(perfect as we wanted) which was super clean, well lit and super comfee! the morning breakfast was great and we liked the fact they change the menu each day- super friendly attendants and always taking care of their guest! We hatted leaving after our brief but super vacation with family and looking forward to coming back to Sherwood and the Best Western Plus Northwind. Thank You to all the employees we met and wish all the best!

"Consistently Good for 15 Years"

4
18/10/2017

We have been staying at this property for over 15 years and it is the best in the neighborhood. Nice hot and cold breakfasts every morning at reasonable hours. It has a clean and refreshing spa and indoor pool that we use every day. Rooms are o.k. and not elaborate but clean. ONLY problem we have is that there are no closet doors, just a sliding curtain. The television stations do not match up with any guide whatsoever and finding a PBS Station can take a miracle some evenings. The rooms have a small couch and one desk chair. YOU need one more COMFORTABLE chair where you do not need to squat nearly on the floor in order to sit. (Couch is the problem.)

"Good stay"

4
17/10/2017

Thanks to Mr.Prashanth, for the hospitality and Care, if a kitchen is added to the rooms it will be great. especially the swimming pool water was cold, couldn't make my self-comfortable under water. Thanks Raju.M

"Exceptional Staff"

5
16/10/2017

A great place to stay with a staff that exceeds expectations! You will have a great surprise here with the friendly, helpful staff. Upon arrival we were greeted with a smile and smooth check in along with a great recommendation for a Irish Pub. The morning staff was outstanding and while we had some special requests in the morning they were more than helpful. I would recommend this location.

"Good value and well managed hotel"

5
16/10/2017

My fourth stay for business. I appreciate the management here. Very welcoming, professional, and accommodating.The breakfast selections are good. I like the rooms a lot. Very comfortable. I will be back!

"Clean and Comfy"

5
12/10/2017

Really nice hotel. The front desk staff were friendly and accommodating and could not do enough for me. The location is outstanding and I got a quiet night's sleep. I did not utilize the full breakfast as I had to leave too early to do so but it looked and smelled great

"love this"

5
07/10/2017

clean, comfortable beds and good breakfast! overall very happy with this place, will definitely come back again next time. Front desk courteous and helpful, if you are looking for clean room with comfortable beds, this is it!

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Love your review! Thank you for staying with us. I am so glad you enjoyed your stay. We cannot wait to see you again. Have a great day. Amy Guest Relations.

"Exceeded Expectations"

5
07/10/2017

Friendly and professional staff. The room was very clean, quiet and well laid out which allowed plenty of space to be comfortable. The breakfast service offered a wide variety of foods and seating area allowed for plenty of room to be comfortable.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you so much. We appreciate your review. I am very pleased with how you feel about your stay. I hope to see you again soon. Have a great day Amy Guest Relations.

"Clean Comfortable Convenient"

5
05/10/2017

Convenient location, clean and comfortable. I am a BW rewards member - for years and appreciate the promotions and rewards. Reasons I chose BW rewards: the rewards program, AAA ratings, and more rural locations than other hotel chains.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hi Susan Thank you so much for this review. We truly appreciate you and your business. We look forward to seeing you again soon. You will love our renovations that are coming. :) Amy Guest Relations.

"They are the best!"

5
04/10/2017

The staff is exceptional, friendly and professional. Checking in and out was very easy. You were made to feel they really cared. Great comfortable room, the breakfast is first rate with lots of choices. We have stayed there several times and will continue to return.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you Arnold. We are so happy you continue to choose BW for your travel needs. We truly appreciate you. Hope to see you again soon. Have a wonderful day. Amy Guest Relations

"No longer a favorite "

2
02/10/2017

We have stayed at this hotel every year since it opened and have always loved it. The staff is wonderful. They are professional and friendly. The bed was lovely. The reason why we aren't going back was because of how filthy the rug was in the room. There wasn't an area that wasn't absolutely filthy with dark spots of all sizes. We have traveled extensively, here in the US, and overseas. We have never seen a rug as dirty as this one. So, sadly, we will be finding a different hotel next time.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello, I am so sorry to see this review. Our carpets are always sharp looking. I am almost curious at this point what room you stayed in? I am also wondering if you may have mistaken us for a different hotel? Either way I am sorry to see this. We ensure every room carpet is cleaned regular, so this is a shock to us. I will be looking into this, and my apologies you feel the need to stay elsewhere. I would love to have you back to show you a better stay. We are also starting some remodeling that I assure you will enjoy. Please re consider your choice to stay somewhere else. I am sure you will find your next stay fabulous. Feel free to contact me at any time. I would also like more information on that room so I can further investigate. Thank you so much Have a great day. Amy Guest Relations

"Home away from home"

5
30/09/2017

I am a Platinum Marriott, but I am re-thinking my loyalty. The price is always better at BW and they have a great rewards program. Tjis hotel was immaculate. I love the solid surface floor in room. You know it is clean. Top notch.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Wow what an immaculate review :) Thank you. We are a super clean and sharp hotel. When guests realize this they will continue to be loyal. We hope you will decide to change your loyalty and join BW. Please let me know if I can assist you with any future reservations. I would be happy to help you with your transition to the Best Western side. Have a great day and thank you once again for such a great review. Amy Gust Relations.

"Tigard Business"

5
27/09/2017

Great friendly service and clean comfortable rooms the only issue I had was that vending machine for snacks only located on first floor the accommodations were great for the price of the room and greeted promptly when entering lobby

"Nice place to stay"

4
25/09/2017

We were pleasantly met at the desk by a young man who confirmed our reservation. The outside of the hotel was beautiful as well as the interior. We stayed in a 3rd floor suite. We used our Flex points and were very happy with the good discount. I did not like the cold pergola flooring. The coffee was very good.

"Perfect overall experience paired with very satisfying service"

5
24/09/2017

From greeting until driving off the yard the perfect experience to make our stay pleasant. The check-in was efficient but nontheless a warm welcome. The staff was really striving to make the stay as pleasant as possible - and in our case achieved it

"Well-located hotel in the Pacific NW"

5
23/09/2017

This hotel is well located, just south of Portland if you want to see the city; but it also is just off Interstate-5 near the Willamette Valley wine country. The location is quite, near a mall, with good parking. We would stay again.

"BW Northwind"

5
18/09/2017

Very clean. All staff very professional & helpful. Hotel located conveniently to anything we needed ( restaurants, entertainment, ect.) We have stayed here in the past and will stay here the next time we are in the Portland area. Overall we highly recommend this hotel.

"Northern Oregon"

4
17/09/2017

My number one choice when traveling in northern Oregon, I have stayed in 7-8 other Best Westerns in Oregon and this is my choice every time. All Best Westerns are nice, clean and friendly but this Best Western stands out, you will understand after your first stay.

"Exceeded Expectations"

5
17/09/2017

The hotel is located ideally. It is directly across from a strip mall with restaurants, stores all within walking distance. The hotel is located in a very lovely quiet area. For the most part the wi fi worked 95% of the time, the breakfast included was o.k. but expectations for continental is not ever great. The coffee which was always available was very good. Staff always had a smile, always trying to be helpful. I will be going back to this hotel on a regular basis when traveling I-5.

"Good location"

4
17/09/2017

Good location for those showing at Devonwood Equestrian Center. Easy access and close to shopping and restaurants. Quiet rooms even though it is just off a busy street. Had a handy grab and go breakfast bag.

"Comfortable"

4
17/09/2017

Had a good stay even though I checked in late and left early. I always stay at this Best Western if is the right location related to work. Will stay again if I have a chance to. Please try it out the stay is good!

"A Very Excellent Choice"

5
13/09/2017

We wanted to be close to the city for road and MAX access, pool and hot tub facility. Also, just off the I5 meaning great accessibility. The rooms are superb, with the family room being incredible. Very friendly staff, great value. Problems, elevator super slow, breakfast room only has 6 tables!!! and the gym is small and useless. Otherwise, awesome value and will stay again when in Portland area

"Good hotel in a somewhat boring location."

4
13/09/2017

The manager and all of the staff were very nice and the rooms were very clean and spacious. A few features on the property were a bit rundown. The location is good if you plan on doing everything by car while you are there; i.e., there is easy access to locations along 99W like Washington Square mall. It is not however a very good location if you like to walk to restaurants and stores.

"Best hotel in tigard!"

5
13/09/2017

Best hotel in tigard! I would absolutely recommend to anyone hotel searching in the area. FANTASTIC staff and a beautiful breakfast. Management is superb! Room clean and comfortable. Everything I could have asked for!

"Heavy duty cleaners"

3
11/09/2017

Our room had very strong Oder and needing an update.Breakfast was fine,location was convenient for us and staff was very helpfull.Would come back and stay again.At check in desk clerk helped us with directions for our travel.

"Nice hotel"

4
10/09/2017

I was pleasantly surprised that this is one of the few hotels we stayed at this vacation that turned out to be the same as represented on line. The staff was very friendly. If we return to this area, We would stay here again.

"Nice Stay"

4
07/09/2017

The room was a two bedroom suite, for me and my family. The room was nice and very spacious. Clean and the beds were comfy. However the power did go out twice, not sure if anyone else had this problem. Overall good stay.

"Great stay..."

5
01/09/2017

Nice clean hotel with friendly staff. They upgraded up right away for being platinum members. The breakfast was good and plentiful. The pool is nice and great kid sized. The hotel is clean and looks nice from the outside.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Shay I am so happy to hear you enjoyed your stay. Thank you for such a wonderful review. Please come visit us again Amy Guest Relations.

"Comfortable stay."

5
28/08/2017

We stayed here prior to the solar eclipse. The staff was friendly, the hotel felt secure. The beds extremely comfortable. The resident duck amusing. The grand kids loved the indoor pool and spa. Better than average breakfast with lots of choices.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hahaha Resident Duck. That is cute. We do have ducks that reside here. They are definite frequent summer guest ducks. So fun for the kiddos to feed or view when they are here in the summer. I am so happy that you left such a nice review. Please bring those grand kids to swim again sometime. Have a great Day Amy Guest Relations.

"Nice hotel"

5
25/08/2017

I stayed at this hotel while visiting friends in Portland. I had nice quiet room and got a good night's sleep every night I was there. The free breakfast every morning was excellent The hotel is also near restaurants and shops.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you so much for leaving your review. Everything you mentioned was a success for us. So thank you!!! Have a great day. Please come visit us again soon. Amy Guest Relations.

"Plesant Stay"

5
25/08/2017

We stayed one night and had to leave early to catch the total eclipse. I have no complaints, the room was clean and the staff were all polite. It included breakfast that was much better than the typical breakfast that's included in the room charge.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hi Ralph I am honored that you have no complaints. Thank you for you feedback. Hope you can come visit us again Have a great day. Amy Guest Relations.

"Nice for business travelers"

3
23/08/2017

This is a nice property for business travelers. It is little far from the main freeway with average but plenty of restaurants around. There is no onsite dining or food after breakfast so don't arrive late. The bed was great but the pillows are bricks and I woke up with pain in my neck.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hi Amy I want to thank you for taking the time to leave this great review. Though, I am sorry for the lack of comfort our pillows provided you. We want to ensure a comfortable nights rest over and above anything else we provide. I am sorry we did not meet the expectation here. Please come again someday and hope we can provide a better pillow option for you. Have a great day. Amy Guest Relations.

"Clean, comfortable and quiet"

5
22/08/2017

We booked this hotel in Tigard nearly a year ago in anticipation of the solar eclipse. Not only did they keep the original reservation price, but continued to send confirmations letting us know that the rate was being honored. Of course, this shouldn't be unusual, but with all the reports of hotels suddenly changing their prices to charge more for eclipse stays, I appreciated this reassurance.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
There is nothing we want more than to satisfy our guests and future guests. We will not partake in following a trend such as the one other hotels did for the eclipse. I am happy that we honored a respectful rate for you and hope you enjoyed the eclipse too. Have a great day. Amy Guest Relations.

"Consistent great service and Confort!"

5
21/08/2017

I can always expect the great service and confortable safe stay at Best Western. You can always count on good amenities and the free breakfast. Amy at the front desk made us feel very welcome and even opened the breakfast area in the evening to get some tea.

"Girls Weekend Retreat"

5
20/08/2017

A friend and I had a spa day and met at this convenient location closer to our spa location. We had the nicest room and it was clean, quiet, and comfortable sleeping. Our room had two queen beds, a sofa, and a small table that we used for an evening picnic in our pajamas. Normally these rooms have a hard back chair to sit at a computer but ours had two club type chairs that were extremely conducive for dining and chatting until the wee hours of the morning. Our room had a microwave and small refrigerator and of course free wifi. One of the things that impressed me was the swimming pool was close to registration but you could not smell chlorine in lobby nor could you hear loud pool noises. We brought our own yogurt and fruit so we did not partake of the hotel breakfast but they did have a large room with adequate seating. This was one of the most positive experiences I have had at Best Western this year.

"horrible experience"

1
20/08/2017

This was a great hotel, until they let someone phish my information from them. Now I have to worry about identity theft. :( Management was nice, but full of excuses for what they did and fell prey to. Also I had a non-smoking room that smelled of smoke.

"Great hotel"

5
17/08/2017

Friendly and helpful staff at front desk. Close to bus to downtown Portland. Would stay again! The hot breakfast is great and added bonus of laundry on site! Highly recommend that you stay here if visiting Portland.

"Tigard BW"

5
15/08/2017

Excellent customer service at the front desk. The area and the facility was peaceful. I would highly recommend theBest Western Plus Northwind Inn & Suites. The amenities were well maintained and the breakfast staff was great!

"Last minute, first choice"

5
13/08/2017

We booked at about 10pm on a Friday night and the young lady at the desk was very accommodating and friendly. We were booked and treated as though we had an existing reservation. The hotel itself is quiet and clean.

"Very nice stay"

5
13/08/2017

This is not the cheapest place but it is very nice, probably the nicest Best Western we have seen. Good service, large rooms with all the extras, and for a pleasant surprise, a great breakfast. Again, the best breakfast included in the price we have seen in some time.

"Nice sleep!"

4
12/08/2017

Hy husband and I had a chance to stay at this hotel and I was very pleased with the quality of the mattress. Most hotels have saggy beds, but this one was wonderful! If you're in need of a good night's rest, this is the place!

"Restfull Place"

4
08/08/2017

Room was clean, quiet and comfortable. Complementary breakfast was actually good from fruit and yogurt to a self make waffle maker with eggs and sausage. Pool and Jacuzzi was indoors but easily accessible. Prices were very reasonable with my AAA discount. I would stay there again upon my return

"My stay"

4
05/08/2017

The room we were moved to was good. The carpet does need to be replaced and there wasn't a place to put the shower wand. The staff was amazing. I am not a breakfast eater however the coffee was good...........................

"Mixed bag"

3
05/08/2017

The front desk and housekeeping staff were nice. The bed was comfortable.and the room was clean for the most part but the carpet was stained and dirty especially at the baseboards. The breakfast room is small and inadequate in size and awkward to maneuver. When we were finishing our breakfast, we were told we needed to be out in 15 minutes because they were closing. I don't think I'd stay there again or recommend it.

"Nice for a short stay"

5
04/08/2017

Great room for the price, and a good value. It is fairly close to Portland. Downside would be that there are not many food options near the hotel besides fast food. Would be nicer if it were closer to Portland, but still a good place to stop by.

"great King City hotel"

5
03/08/2017

A great hotel while visiting family and attending wedding of our great niece. indoor pool and hot tub were well kept. The exercise room was small but had needed equipment for a workout. The staff was friendly and accommodating to our needs. We highly recommend this location.

"Clean better"

2
02/08/2017

Spend more time cleaning the rooms and less time and the towel art. There was a line of very visible dust all the way around the rooms cause the attachment to the vacuum never get used. Also the mold and mildew in the bathroom was ridiculous.

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Appreciate your comments!

"Summer Roadtrip"

4
02/08/2017

A really nice clean hotel a little outside the busy Portland area. Great price and easy access back onto the highway for road trips. The pool location is a bit awkward being right across from the front desk and breakfast area otherwise a steal of a deal.

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
We will soon be taking the windows out in the lobby area in our next renovation to allow for privacy, however this is how the hotels were built in the 90's to showcase the pool amenity. We are all evolving! Sincerely, Prashant Gupta, CHA

"Best Westeren in Tigard, OR"

4
30/07/2017

The room (we stayed in a king-size bedroom in a larger room) was great, very clear and safe. We didn't get a paper the first morning (I'm sure there was a reason?!?!). However, the breakfast was lacking (not sure how long the rolls had been sitting around but they were hard and stale - microwaving helped, the hot-food items got cold fast, empty servicing dishes, no metal flatware - had to use plastic ones) all this and more although there were 2 staff members working the area. We were there on a Saturday and Sunday, poor supervision. I will go back though if in the area. The location was good for our needs.

"Best Western Double Plus"

5
27/07/2017

This hotel is well-managed, so we didn't have any problems with a multi-room, multi-reservation group. The breakfast is more extensive than most "Plus" hotels, and varied daily during our stay. The pool is indoor, so the air is a bit thick, but it's probably better for the climate.

"Nice place to stay for a nice weekend"

5
24/07/2017

The employees greeted us with smiles. The room was very spacious. The beds were comfortable. The breakfast was good with a nice variety. The only problem was no were to sit, the tables had all been taken.

"Excellent Place"

5
24/07/2017

We have stayed here every time we are in the area. They have never disappointed us. Extremely helpful staff. You get accustom to the awkward entrance with the median out on the HI way 99 and used to having to make a U turn at the light if you are not heading in the right direction.

"Friendly staff"

4
24/07/2017

Good value, nice rooms, helpful front desk!!!!!!!!!!!!!!!!!!!!! Nice place for quick overnight stay. Visiting family and this hotel provided a good location for the visit. Michelle at front desk check in was great to work with and very helpful.

"Business traveller"

5
22/07/2017

Rooks are very nice. Breakfast was good and they offered a variety of items. Coffee is always on. Pool is inside and exercise area is clean and functional. Location for me was great. You can walk to stores and restaurants close by.

"Fantastic stay"

5
20/07/2017

Fantastic stay, wonderful experience, beautiful motel. I would gladly recommend this motel to anyone that is staying in the King City (Portland) area. My family and I will be return customers next month.

"Great spot stop"

5
19/07/2017

Our room was clean & comfortable. Staff was friendly and courteous. Extra pillows was a bonus. Our accommodations included a breakfast buffet that offered a good selection of items. We also appreciate the quality exercise equipment.

"Quiet oasis"

5
19/07/2017

Nice abs quiet hotel with friendly staff . We were located on the first floor close to free breakfast and dining room . Location or hotel is great , not far from downtown Portland and is close to anything you'd need , dining , shopping , groceries , bowling and other fun activities , etc.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hi Nicole Thank you so much for choosing our wonderful hotel for your travel needs. I am happy you were able to enjoy all of the amenities, and surrounding attractions. Please come visit us again sometime. Please let me know if I can assist you with future reservations. Have a great day, Amy Guest Relations

"Nice Place"

5
18/07/2017

Nice place to stay when visiting family, clean and great access to highways. Also clean and the beds are wonderful, the ac worked well and the breakfast had a lot of variety and not all junk food, especially liked the bacon, bacon is always good.

"Home Away From Home"

5
18/07/2017

I spent 3 nights in Hotel . It was very comfortable and had a great internet connection to allow me to work in comfort and not have to spend extra time in our Tigard office. I really appreciated the cleanliness of the hot tub and pool area.

"Nice Enough"

3
10/07/2017

We stay here occasionally for one night before we head out to the coast to spend a week. There isn't anything special about the hotel really. The rooms are clean and the beds are comfortable enough. The staff is friendly and the breakfast is fine. The rates can fluctuate as all hotel rates do, so I stay when the rates are the most reasonable.

"Room had ants"

3
09/07/2017

On more than one recent stay here, there were ants in the room. Also, there was garbage left behind from prior people under furniture and apparently the housekeepers didn't do a thorough cleaning. Front desk staff were friendly and courteous, beds were comfortable, location is very convenient for us.

"Comfortable Bed..."

4
09/07/2017

Nice size room, clean and excellent bed with quiet air conditioning. Good breakfast choices and plenty of parking. Helpful front desk and nice swimming pool. Will definitely stay again when we come this way. Good value for the price paid.

"Great value"

5
08/07/2017

We stay here every summer. Nice place and friendly staff. Good pool and great location with stores and restaurants nearby. We even recommended to our friends and they stayed there. We will be back next year.

"Great hotel!"

5
05/07/2017

The fixtures and furniture were all updated and not worn.. Plenty of towels and wash cloths. Very pleasant decor. Staff was very helpful and friendly. Morning hot breakfast was truly hot with a nice selection of bacon, eggs, biscuits and gravy. I tested them all - very tasty. This Best Western also serves an outstanding high quality coffee roasted by K&F Coffee Roasters of Portland.

"Nice suburban hotel"

4
05/07/2017

We stayed at this hotel because we were in town for a wedding. We found the staff to be very friendly and attentive, especially the woman at the front desk in the afternoon and the woman who was responsible for the breakfast room (I feel bad that we didn't catch their names). We found our hotel room in very good condition. It was a spacious double queen room that had a separate seating area. We liked the fact that the sink was separate from the bathroom, which made getting ready a little bit easier. We were impressed by the variety of choices for the complementary breakfast. I don't know when the next time that we will need a hotel south of Portland will be, but we would definitely stay here again.

"Best western"

5
05/07/2017

Room was clean and nicely decorated. Room doors are inside. Great breakfast and friendly staff. Down side was that there was no truck parking. We were asked to park across the street at a closed down Albertsons lot. It took us 24 mins to walk across the busy streets and deal with parking the truck. There was plenty of parking at the hotel but maybe they were all full from 10 pm to 5 am...

"Vacation"

5
04/07/2017

This hotel is typical of Best Westerns committed to quality and service, this is what I strive to give my customers! This probably the best experience I have ever had in my years of travel away from home, I would strongly suggest this Hotel and any other Best Western properties to any one!

"Mediocre"

3
02/07/2017

The pool was not clear. The shampoo and conditioner were not what I would choose given a choice. The tub was slippery with no mat to make it safe. The breakfast was over cooked. The room was clean and the customer service was excellent.

"1st Class"

5
27/06/2017

Again,,, attentive and respectful staffing,,, quiet location and easy access to Oregon Zoo for the John Prine concert we attended,, will not be a difficult decision to stay again at this location when we are in the neighborhood,, excellent breakfast offering and stocked well without wondering where the next mouthful would come from,,

"Great experience"

5
27/06/2017

Everything was very clean. The breakfast was great. The pool was clean, warm and had lots of towels stocked. The staff was clean, professional and very accommodating. The beds were comfortable! All the staff was smiling!

"Nice Hotel, poor breakfast"

3
27/06/2017

Hotel staffer Michelle is awesome. I rate breakfast at a 4 but there is a Café across the Street, "Biscuits" that's great. flat, fried eggs were tasteless so old before they were cooked. No meat in a full breakfast is not acceptable. Satellite TV was only partially working and staff couldn't call for service on the weekends,

"The right place to stayt"

5
24/06/2017

Only draw back (if you can call it that) is getting to & from the North side of Highway 99W from the motel. The motel itself is great....good helpful staff, good breakfast, clean rooms etc. Good parking once you get into the lot, but if you are not familiar with the area it could be easy to miss the entrance

"Good experience"

4
23/06/2017

The staff was very nice, helpful and friendly. Our room was, clean, quiet, and ready for early check in. Breakfast could use more variety in fruit. No bananas. Very crowded, not nough seating. Xxxxxxxxxxxxxxxxxx

"Graduation Time"

4
21/06/2017

Hotel was very nice. Clean and kept up well. Staff was very helpful. Room was larger then expected. Short divider between bad and sitting area, micro, refer, desk, and couch. Service was good each day. Breakfast every morning was pretty good. Large selection. Location was only part we didn't care for. Approx 20 minutes to most of our destinations. Room very close to breakfast area but still very quiet in the morning.

"Great Hotel and Great Location"

5
21/06/2017

I stay at this hotel just about every time I come to Portland. The location is great. You are near Bridgeport Center and not far from Washington Square Mall. Easy access to the Freeway I-5 and to the I-205 to take you to the Airport. The employees here are the most professional and courteous.

"Great time"

5
18/06/2017

Comfortable and reasonable rates. A great place to stay. My first choice to stay in Portland. Clean rooms and friendly staff that go out of their way to make your stay a great experience Would recommend to friends who are looking for a place to stay in Portland

"Awesome"

5
17/06/2017

Could find nothing wrong with this place! Very comfortable, quiet and friendly staff. The breakfast was great! If you could only make the rain go away and have an outdoor pool. Convenient location near most everything!

"A good place to stay"

5
16/06/2017

We've had our family reunions at this establishment for the past 4 years. The price is good for the quality. The staff is always professional. friendly and helpful. The manger has at some point during each stay conveniently asked at least one in our party how things are and or might be improved to make our stay more enjoyable etcetera. Simply put staff conduct themselves like co-owners rather than employees. Professional, friendly and helpful. The rooms have always been very clean and equipped as expected. They must be well insulated as I've never heard any noise from other rooms and there is a pool which usually amounts to a noisy stay but not here.

"Great Rooms and Location"

5
15/06/2017

Quick check-in, convenient location, nice rooms, polite and attentive service. Excellent place to stay for a couple of nights. Nice and substantial breakfast included. Returning reward members get a nice hospitality gift.

"June 2017"

5
14/06/2017

Great customer service, excellent location. Rooms are clean, well organized. The location is easy to access, with many places to visit around the property. Good restaurants around the area. Great quiet location!

"A good place to saty when you visit Portland"

5
14/06/2017

We stay 3 nights here when we visit Portland. They provided us a satisfying experience during our stay. Room condition is good and big, employees are kindly and helpful. Location is good to us, we can get anything we need within 10 min, and just 20 min to Portland.

"Highly recommend"

5
13/06/2017

Traveled to the area for an intensive week of care with Dr. Kort at Kort Chiropractic - couldn't ask for a better place to stay! We highly recommend this place. Great location, very clean and a well-trained welcoming staff ready to share area highlights with you.

"Great Value"

3
13/06/2017

The room was clean and well kept. Breakfast was great. The bed was really hard though. The tub was damaged and had masking tape over the hole. Not good. Did not like that the maids entered our room after the Do Not Disturb ticket was displayed on the door. Overall, still a good value for the price.

"Comfortable stay"

4
08/06/2017

The rooms were large and clean and the beds were comfy. We had an issue with noise in the car park, and reception responded immediately and positively. We were very impressed with their response. The breakfast was very well catered. We would have zero hesitation recommending this hotel.

"A short stop in a long trip"

5
07/06/2017

We stayed three nights during a two week trip exploring Oregon. We will return to this hotel, I have family nearby, but the staff was so wonderful and the hotel was super clean, comfortable and convenient.

"Nice stay for a couple of nights"

4
06/06/2017

Always friendly and efficient at this hotel. It's not their fault our neighbors are always noisy. I'd suggest at least staying on the 3rd floor to avoid noise above you. Nice breakfast options and a nice upgrade to their coffee and tea.

"Quality Hotel"

5
05/06/2017

Great facility and staff! Good out of the city place to relax and still be close to all the sites. Complimentary breakfast, excellent. Enjoyed the in-door pool. Rooms and motel site very clean. Would stay here again.

"Rude Manager Greg Martin"

1
05/06/2017

The manager Greg Martin was very rude when checking in. He discriminated against my dad w special needs, against myself because I am a parent of a toddler, and talked poorly of an employee because she is bilingual. My mother made a reservation for 3 rooms for my cousins wedding that was in town. My mother WAS a repeat customer for years. This time when she called she was convinced to sign up for the rewards program to save on the rate. At check in the Manager Greg wouldn't uphold the rate and blamed it on an employee who is spanish speaking! My dad use to make reservations when my parents traveled, but since his recent diagnosis of Primary Progressive Aphasia he had a very difficult time communicating. So my mother is left to deal with all communication. I know if a man had checked in the Manager would have never been so rude. My mom paid for her room, my sister paid for her room, and I had been walking in and out of the lobby since I had a toddler that just travled 5 hrs in a car and was crying the last hr. When I went up to pay for the 3rd room. The older women behind us in line threw a fit saying that I was cutting in line, even though it at been a 10 min wait and all 3 rooms where on the same reservation. The rude Manager Greg Martin said I had to wait to pay for my room because I wasn't in the lobby and he need help the other couple in line behind me first!!! He should of had someone else come the front desk to help with check in. I couldn't believe my consideration of keeping a toddler from screaming in the lobby caused me to not be served as a valuable customer!! We will not being coming back to this location and heard there is a new hotel in sherwood instead!

"Great place to stay"

5
01/06/2017

We were visiting friends who live locally. Hotel was on a main road but we did not hear any street noise. Plenty of safe parking. Easy access to roads shops and gas. Property maintained well. Breakfast was varied and well presented. Room was spacious and comfortable

"Northwinds Inn stay's."

4
01/06/2017

I have stayed at the Northwind Inn and Suites 3-4 different times and have two more stay's booked over the summer. I will continue to choose the Tigard BW Inn and Suites in the future until I have a reason to search for a different hotel to frequent. Price is a factor for the services and quality for my stay's, when the cost doesn't warrant the quality of the visit a new location will be searched for.

"Great Place to Stay in Tualitin, Portland"

5
30/05/2017

Great service quality rooms, great price. Great place to stay, comfortable beds, hot breakfast and close to various freeways. Will recommend to anyone visiting the area close to Lake Oswego, or Tualatin.

"Exceptional Customer Service"

5
26/05/2017

These folks should lead the way for others, Outstanding care!! I have never had the followup and care like I have received from Prashant Gupta, Amazing team!!! I will be bringing my family in the weeks to come.

"BW Northwind in May"

5
25/05/2017

The staff at the desk were all very friendly and professional. I received assistance several times and was very pleased. There was a good variety for breakfast. The coffee was terrific. The room must be well insulated - i didn't hear any noise from other rooms or the hallway. Sweet sleep!

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello I am so pleased to see you enjoyed your stay here with us at the Best Western Plus in King City. Thank you for leaving us such a positive review. We do take pride in our guest satisfaction. We want to ensure your stay is top notch. I am glad you enjoyed the breakfast. We are always trying new things to make our breakfast better. Our hotel is a very solid property. Our walls are NOT thin and we have a great structure. So this provides the sound sleep. I am happy to hear you got such good rest. Please feel free to reach out to us in the future for any reservation needs. Have a wonderful Summer!! Amy Guest Relations

"Nice Accomodation"

5
24/05/2017

The rooms here are very clean and comfortable. Beds offered a decent sleep. Staff was very helpful and professional. Breakfast had a number of options however I found the food was average. Overall a good choice though.

"Great hotel"

5
24/05/2017

The rooms were large and clean. The beds comfortable. TV worked nicely, though there was no way to access input channels for HDMI hookups. The breakfast included waffles, biscuits and gravy, eggs, sausage or bacon, and the normal bagels, yogurt, and cereal.

"Clean quiet and restful"

5
19/05/2017

This is a very clean quiet hotel. The staff are wonderful and very accommodating and I was recognized as soon as I walked in the door. The Roman bed was really comfortable and I slept like a baby. I'll be back

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello Terrance I want to thank you for staying with us here at the Best Western Plus in King City. I happy to see that you had such a nice experience. Thank you for sending in your review. We truly appreciate you and your loyalty. I hope you have a super wonderful summer. Hope to see you again soon. Amy Guest Relations.

"Good stay nice staff"

5
19/05/2017

The staff went out of their way to make our stay comfortable they were professional and friendly. Breakfast was good night need some other vegan/lactose options however I understand these can be pricey

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello I want to thank you for staying with us here at the Best Western Plus in King City. I am so happy to hear you had such a great stay. Its our pleasure to provide you the best service and comfort you would expect from a hotel. Thank you for being understanding about our vegan/lactose options for breakfast. I assure you we love the feedback and always striving to improve our hotel. We consider all ideas, and will try to provide some options. We hope that you will stay again with us in the future. Have a great day. Amy Guest Relations.

"I was impressed"

5
18/05/2017

The room was clean, breakfast was good and staff was curious and friendly. I've stayed in a few hotels during business trips and none were as clean as this one. I was very impressed. I was also very pleased with how nice the employees were, usually if the staff is happy then they will be nicer to the guests. If only every hotel I had to stay at was as awesome as this place then being away from home would be much more bearable.

"Great staff and room"

5
15/05/2017

Super nice staff, very knowledgable of area and great comfortable, clean room. Breakfast was very nice and the lady refilling everything was super sweet! Many choices of restaurants near by! Great winery just down the road!

"Great hotel for business travel"

5
15/05/2017

The staff were very friendly and efficient. Check in and out was expedient and friendly. The room was comfortable and clean and the breakfast selection was great. Would highly recommend this location in the future.

"Northwinds Best Western in Tigard is exceptional"

5
14/05/2017

We've never stayed at a Best Western we didn't like, but the Northwinds Best Western in Tigard is exceptional. The size of our room and the included furniture is generous. It's wonderful to have a fridge and a microwave. Amy and the rest of the staff are cheerful and hospitable, helping to alleviate the stress of travel so we could better enjoy it. The included breakfast was terrific. Strawberry waffles helped us get up and get going. Traveling at some hotels can have its challenges, but at this hotel several of those must have been anticipated. Many thoughtful little details have made our stay happy.

"Awesome Staff"

4
11/05/2017

We were staying in Tigard while we looked for homes for our future relocation adventure. The staff was great in providing information about the area. Suggested some outstanding places to eat while we visited and were always polite.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello I want to thank you for staying with us here at the Best Western Plus in King City. We want to thank you for taking the time expressing how wonderful our staff is. We are committed to providing excellent hospitality. Its our pleasure to provide any information you may need when staying with us. So happy you enjoyed your stay. We look forward to seeing you again in the future. Have a great summer! Amy Guest Relations 503.431.2100

"Great hotel with extra amenities, comfort and quiet and beautiful grounds."

5
08/05/2017

This great hotel accommodated my every need. I had so many needs since I was going to see my parent for the last time before her death. They were all pleasant, accommodating, and went the extra mile to be sure I received the best comfort. Could not have been a better experience all around. Great value. And the word is out apparently because the hotel fills up.

"Good"

4
07/05/2017

Breakfast monitor is rude to children, my 2 year old dripped on chair and she was very upset about it. I understand cloth seats but he is 2, we have since just went and got food and ate in room rather than listen to her whine about some small messes. We have stayed here about 4 times. The last time with the boys was for 3 days, always just ate in the room so as to avoid her.

NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Hello I want to thank you for staying with us here at the Best Western Plus in King City. Its unfortunate your previous stay was not accommodating to its fullest. There is no reason you should feel a mess ruined the way you feel about your stay. Our breakfast attendants are usually great with kids and messes as it's that time of year to have many children stay. They also have kiddos of their own. I hope you will decide to give us another go in the future. We can make you and your kiddos feel at home. Please let me know if you have any further questions or concerns Thank you again Amy Guest Relations (503) 431-2100

"Best Western Tigard OR"

3
06/05/2017

For the amount of money they are charging, 2 days they did not clean my room because they did not have time.By the way when I complained they asked me if I need clean towels. Second day they cleaned my room after 5:00 pm while I was in the room

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Dear Guest, We srvice our guest rooms daily & yes there are days, we turn over the departure rooms first to allow for early arrivals who we like to accomodate as much. Sorry we were delayed in servicing your room both days. Sincerely, Prashant Gupta, CHA

"Weekend Stay"

4
05/05/2017

Happily checked in early. Room was clean and comfortable. Room was a little larger than other hotels. Breakfast had good selection of items, hot and cold. Pool and hot tub were great. Only problem was having to reconnect to the internet to often.

"Good Place to stay"

5
28/04/2017

We have stayed at this property on several different occasions, for both business and family. . Will return to this property if in the area again. The room is clean, staff are friendly, excellent location.

"business travel"

5
27/04/2017

Great stay, clean room, updated furnishings, bed was comfortable, staff was very accommodating, will stay there again on next trip thru the area. Nice Quiet neighborhood, breakfast was good as well considering.

"Nice room"

5
27/04/2017

Very nice room, a little more than I really needed. breakfast was relatively good. Check-in was courteous and quick. Bed was comfortable and everything in the room worked as it should. No complaints from me.

"Family vacation"

4
24/04/2017

We stay at this location quite a bit and it's always a great place to stay! They have updated a lot but the loveseats have seen some better days but other then that it's in a gray location easy to get to pretty much any thing around there

"Worth the stay, but not the best quality"

4
23/04/2017

The room was clean and had everything we needed. The pillows on the bed were small and they didn't have a full size pillows, only square ones. The sheets were a little scratchy. The breakfast was ok considering it was free. Great breads from House of breads but the breakfast meat wasn't good. One of the staff in the breakfast was bossy and not friendly to the guests.

"Clean and comfortable"

5
20/04/2017

We were very impressed with our room- lovely, clean and great amenities. Breakfast was great - large choice of hot and cold items. We travel to Oregon a few times a year and will definitely book this hotel again.

"Super Great Clerk! Amy I Think?"

5
19/04/2017

The front desk clerk went out of her way to make sure I was happy from the very start. I can't say enough about her service. She didn't pressure me to stay there and gave me a great deal. Room was clean and beautiful and the pool was great. I'd been staying in lousy motels for months and this place spoiled me. Can't say enough about how happy I was there!

"Nice hotel..ok breakfast"

4
19/04/2017

So when I arrived we were able to check in a little early, which was nice. I love that there was a bathroom on the main floor since we had been driving and not having to wait to go to our room. The parking lot is a bit tricky though. Our room was decent sized for 2 adults a toddler with 2 beds and a couch. We had a room in back, so quieter and a decent view. We were nearby to shops and restaurants, although ordered a pizza to our room on a recommendation. The main issue was there was an incident going on when we checked in with a grumpy guest that seemed to go on for awhile inside and outside. Overall, if back in the area would stay again as it was near family.

"Best Western is the Best"

5
18/04/2017

We always stay at the Best Western properties and they are always consistence with there rooms, breakfast and price. Have been staying at Best Westerns all over the United States and have never been disappointed in the properties.

"Can't pay with Best Wesern gift cards on reservation"

4
17/04/2017

Being an Easter long weekend we wanted to be sure we had a room available so reserved online taking in your credit card as assurance. But at check in we couldn't use our Best Western gift cards because our credit card was already charged for the stay. We saved up our grocery points to get those gift cards. And there were ants in the room! My son who has autism couldn't sleep - we could ignore it but he can't. Other than that the stay was ok

"Hotel Clerk was inappropriate"

3
10/04/2017

Hotel clerk was rude to several members of my group. She also prematurely canceled my reservation, showing me as checked out on my second night. I found this out after lugging my second day's gear up to my room and the room key did not work. She treated it casually with a whoops type of comment. Maid had not cleaned my room up and it was 5:30 pm!!!

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Dear Guest, I am sorry to learn of this & like to know little more about what transpired. Please call me 503 431 2100 #404 so I may look into this further. Sincerely, Prashant Gupta, CHA

"Pretty Good Place"

4
09/04/2017

But the beds were a bit stiff, and the breakfast room was extremely small, there was nowhere to sit. They ran out of a lot of items that they said couldn't be refilled. Also it would be nice if the breakfast stayed open until 10 during the week.

NorthwindInn, General Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you for your recent stay & appreciate your feedback! The breakfast room is small built in the late 90's when only continental breakfast was the norm, however we do open our meeting room for additional seating when we are in high occupancy. Hope to see you again, Sincerely, Prashant Gupta, CHA

"A gem in King City/Tigard"

5
09/04/2017

This hotel was so perfect for our needs. It was clean, the bed was comfortable and the room was quiet and spacious. It had an indoor pool/spa which our entire family enjoyed. The hotel also has a workout room, complimentary hot breakfast and meeting rooms. The property had plenty of parking and you don't even feel like you are on a major highway. There are also plenty of eating and shopping options very close to the property. Amy, at the front desk, is so kind and helpful. So were the other people that work there.

"Tigard Best Western Plus Perfect"

5
09/04/2017

We started out trip in Oregon on the coast line near Canon Beach. We picked the Tigard Best Western suite for my two grandchildren and three adults. This room was beautiful. It had a separate bedroom and bath that was perfect and the price of the room was right on target for our budget. the added plus is the indoor pool. Clean place. very nice

"Not bad"

4
08/04/2017

I stayed here with my friend on April 7th and the lady who checked us in was super nice. It was quiet and the room was really nice. There is a good selection of breakfast items which would have been great if it wasn't cold. Breakfast was the only negative part of our stay. I expected a little more from BW

"A VERY NICE hotel"

5
28/11/2016

There was plenty of parking and the staff was very, very nice. I really enjoyed the extensive breakfasts. The pool/spa area was clean and well maintained. Unfortunately, the sink backed up and smelled vile. But I called the front desk and their maintenance main was knocking in under 10 minutes. He fixed the problem and then called in a housekeeper to clean the sink and surrounding counter. The smell immediately dissipated and all was well.

"comfortable room"

4
26/11/2016

It's on the pricey side, but there aren't many choices in this area. We find it better than average. And the breakfast is better than most in this class. We stay here when visiting family. The best rooms go to their frequent travelers.

"Nice hotel"

4
25/11/2016

We enjoyed our stay here very much. It was not far from the I5, so it was easy for us to get back on the road in the morning to continue our trip. The bed and pillows were really comfortable, and we really enjoyed the jetted tub in our room. Staff that we met were very friendly and happy to point us in the right direction for places we wanted to see. We didn't love the breakfast compared to other Best Westerns that we have stayed at, but it wouldn't be a deal breaker, we would definitely stay here again!

"Value Hospitality"

4
21/11/2016

Staff were extremely helpful and welcoming. We were able to choose our exact room because of our three night stay. All amenities were across the road. Overall a great location. Rooms were a little dirty.

"Nice Hotel. Great Service."

5
18/11/2016

Very comfortable place to stay. Lots of space in rooms. Fun towel decorations. Friendly staff. Many places nearby to eat. Some you can walk to. Super Safe area. Certainly one of the better Best Westerns I have stayed in.

"I can't say enough good things about this hotel and the staff."

4
16/11/2016

I am always hesitant to stay in a hotel that offers breakfast as it is usually a disappointment. This hotel was a pleasant exception to the rule. The breakfast was great. There were was a nice selection of choices including fresh fruit and porridge and the staff seemed to go out of their was to bring in more food as it was needed. We were also pleased to see that the staff were friendly and seemed to like their jobs. The hotel is within a reasonable distance of shopping and of the city of Portland. Our room was large, clean and the beds were comfortable. The highlight for me was the staff at the front desk. Each person we dealt with went out of his way to help us. We didn't have GPS in our rental car, so the staff printed off maps for us to get to and from where we wanted to go. They also offered suggestions of places to eat and places to shop. They seemed to genuinely care about providing good service. We have visited the Portland area for over 20 years. This is the best hotel experience we have had in all that time. We look forward to returning.

"Tournament"

5
15/11/2016

Best hotel for family. Everything is best we enjoy our 2 days stay. We travel with family . We will stay again. Thank you your hospitality . Big breakfast,front desk very helpful . We got what we need.

"Clean and Quiet"

4
13/11/2016

Clean rooms, courteous staff, and real breakfast. Would stay here again. Did not spend much time in the room- but very comfortable. Lots of pillows, lots of outlets for devices. Towels were folded to look like turkeys, which was a fun surprise.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Thank you for your positive feedback! We look forward to seeing you again when you are back in the area. Sincerely, Prashant Gupta, CHA

"Good price. Good stay overall."

4
11/11/2016

My room had clearly been a smoking room at some point. I have stayed at this hotel twice now and did not notice a smell the first time I stayed here. I would go back again but would request a room that had never been a smoking room. Very polite staff.

"Pleasant stay"

5
10/11/2016

I have stayed at this hotel many times in many years as I have relatives who live across the road in a mobile park. This hotel is clean...quiet if you get a room to the back of the hotel. The breakfast has many choices....you would pay up to $10 for the breakfast if you ate out in a cafe. I will stay there whenever I am in town.

"Always a pleasure to stay at this hotel!"

5
08/11/2016

This hotel has it all...great rooms and beds, kind, professional caring staff. Great wifi and cable tv on large flat screen. Safe, easy parking. Great complimentary breakfast. Rooms are very clean and tidy and updated.

"Overnight stay at BW Plus Northwind Inn"

4
07/11/2016

Arrived in Portland early Saturday evening and was heading to Newport on Sunday. The location of this hotel was ideal for my journey. I pre-paid in advance to secure a better rate and was very satisfied with the room. Breakfast was good. Staff was great.

"Excellent service and quality"

5
07/11/2016

Great staff, comfortable beds and warm pool. The food was average for this chain but fresh. Overall, this was an excellent Portland hotel. We always appreciate best western and the quality it provides.

"Everything was great"

5
06/11/2016

First off, I had been driving all day, and it was insane rain, I just wanted to get in my room and sleep, front desk was AWESOME. He let me know there was a grocery store across the street (I wasn't paying any attention to anything except getting to the hotel), just all around a very friendly guy and I wasn't feeling so overwhelmed. The room was amazing. Super clean, the bed was so comfortable. Breakfast was great too!

"Quick weekend stay"

5
06/11/2016

Exceptional staff -responsive and professional. Any questions I had were answered Ina positive and respectful manner. Rooms were clean and beds comfortable. I like that we were able to open our rooms window. This hotel follows "Eco" policy and dispenses soaps, shampoos, lotion. In room coffee.

"Very poor stay"

1
06/11/2016

Put grab bars in all bathrooms, not just a few. I had just injured my leg days before our stay, so the beds were so hard and uncomfortable that my leg hurt worse. Going to the bathroom with an injured leg and lowering self down to the toilet was almost too hard to do. There was a language barrier in the kitchen. My husband asked for pastries or sweet rolls, their reply was there were bagles.

"quick turn"

5
06/11/2016

I returned to this property because of my last stay. It is conveniently located for west and southwest Portland business. The room was quiet and clean, breakfast was fresh and well stocked. This was a slow day so there were no crowds in the breakfast room. All security features worked. Staff was friendly and well attired for the class of the Inn. Exterior of property and grounds were well maintained.

"Great place to stay"

4
02/11/2016

This is my second time using this property. The customer service is excellent (Jonathan provided excellent customer service) from the front desk personnel to the staff handling the breakfast detail. The room was very spacious which included a sofa, a huge flat screen tv, comfortable beds, microwave and fridge. The reason i didn't give it a 5 is because finding the place can be challenging at first. The hotel is of HWY 99 and sets back off the road. At night it can be very difficult to find the hotel plus the lighting to the driveway entrance is not lit very well so you can drive right past it. other than that my overall experience has been great. I would definitely stay here again.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Thank you for your positive feedback! We all strive as a team to provide the hospitality beyond the comfort of the rooms. As for location, this hotel has been here since 1998 & I do believe there are some GPS that can pose challenge but otherwise we have been easily located. We hope to see you soon! Prashant Gupta, CHA

"Been there done that..."

4
01/11/2016

We stayed a number of times at this Best Western while in the Portland area recently. Every stay was consistently and comfortablely the same. We returned each time becuse their service was very good, and the staff were attentive to our request...even after hours. It was close to everything. My wife pointed out attention to detail with our towels folded into swans and mints on the pillows. We were at this BW 4-5 times over a two month period....and looked forward to each stay. We won,t stay anywhere else when in the Portland Tigard area...you won't be disappointed. KB

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Thank you for your loyalty to the brand & your positive feedback for the benefit of all prospecting hotel stay in this area. We hope to see you next time you are in the area! Prashant Gupta, CHA

"Great hotel with great staff!"

5
29/10/2016

We travel for business quite a bit and some personal travel as well and we're always on the lookout for a moderately priced, but clean and well-maintained hotel. We hit the JACKPOT with this one! Prashant Gupta is, I believe, the GM of this hotel and is not usually there, but he was the one who greeted us behind the registration counter when we arrived. He was so friendly and helpful, a bright shining smile and welcomed us warmly. He was actually the one who checked us in and gave us all pertinent information about our stay> he inquired if we were in town on business or pleasure and even though we were not going to be in town long enough to see some sights, he encouraged us to return and see the great tourist attractions in the area. The room was fantastic and very well apportioned. great view and very quiet! When we came down for breakfast the next morning, he had a coffee pot in hand checking with everyone to see if they needed a refill and jokingly said he needed to "earn his keep"! As we spoke with him about having to leave VERY early the next morning and we lamented we wouldn't be able to get breakfast, he asked us what time we would be leaving and they would pack us a to-go-bag with yogurt, fruit, bagel, etc. for the trip to the airport! Very cool! We WILL be back for a personal trip sometime next year and THIS hotel will be where we stay!

"Great, comfortable hotel"

5
29/10/2016

Wonderful place to stay, clean, comfortable, quiet, safe. The breakfast was great, lots of variety, something for everyone. Great location, close to many attractions, mall shopping, restaurants. Have stayed her many times and would stay again.

"Adequate"

4
28/10/2016

We were able to do laundry and they had the supplies at the front desk. They left us a little goodie bag because we were on our honeymoon. Jacuzzi tub was nice but very loud! They gave us lots of towels.

"Love this hotel!"

4
28/10/2016

I have stayed at this hotel a number of times for both business and pleasure. Its comfortable, great location and the staff is very friendly and professional. I would recommend this hotel to anyone who needed to stay in the area.

"Out of town visiting our granddaughters middle school."

4
27/10/2016

Trip for a middle school activity. Found it a good location and staff was friendly. Would use again when visiting Portland. Not real please with the outside parking lot lighting and a bit difficult locating the road to enter the hotel.

"Good value"

5
25/10/2016

Drive little from the airport and great values and a clean room to be had. From reception to available parking, nearby places to explore - a great option in this location. Room was clean, quiet, relaxing - all that you can ask for

"Great and cofortable"

5
25/10/2016

Great place to stay, comfortable, clean and friendly staff, would highly recommend. The room was clean and so comfortable and very spacious. i would stay her if I were in the area again. Made our trip so much nicer to be so comfortable.

"Business 431"

5
25/10/2016

This is a nice place and great city. The only complaint I had was the breakfast gravy was awful. Taste like it is canned. The room was nice and clean the staff was friendly and helpful. The pillows were small but they give you 4 for each bed.

"Worth Every Penny"

5
24/10/2016

The room was clean and modern, housekeeping was excellent, and the hot breakfast was delicious and varied daily. They even allowed us to check in early since they had a room available. We have stayed here several times and the service just gets better and better.

"short stay in Tigard"

5
24/10/2016

booked it because of location being close to a friend's place ... I must say it was an awesome place, clean and tidy with very professional staff Breakfast could use some more choices, but was still pretty good

"Willl stay here again"

5
21/10/2016

Large clean rooms, friendly and helpful staff, and one of the best breakfasts we have had in a Best Western make this a must stay on future visits to this area. Pool and spa were sparkling clean, and a pleasure to visit. We had nothing at all to complain about, or even to suggest that might be improved. One of very few hotels that I can honestly give 5 stars to..

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Thank you so much for your positive remarks & 5 star rating! We as a team strive to provide the best experience. We hope to see you when you are back in the area!

"Comfortable Place to Stay"

4
21/10/2016

We fine that BW's are clean and the beds are comfortable. BW is usually one of the first hotels we look to when we are traveling and need a place to stay. Staff are friendly and informative. There is variety in the breakfast items.

"Good hotel in south Portland area"

5
21/10/2016

This place is on the old US Highway 99 and is a little off the more heavily travelled I-5 route, but the deviation will be rewarded as the hotel is well equipped and comfortable, and priced reasonably. Beds are very comfortable (at least the King Sized ones are). There is a good Irish pub across the intersection within a 5 minute walk.

"better than Best Western"

5
20/10/2016

I've stayed in a lot of Best Western hotels over the years. Recently, I've sworn away from them. I booked this one because of the convenience of the location, the price and the suite for our family of 6. I expected mediocre at best but walked away very pleased. In fact, we were all quite surprised! It's obvious that the management team and owners are into making the best of our stays and experience, given their resources. Here's a quick list of specific observations: -incredibly clean rooms -feels safe (locked exterior back doors at night, good neighborhood, etc.) -comfortable beds -clean couches -low quality shampoo and conditioner but smart that they're in dispensers rather than little bottles (green and keeps costs down for them/us) -family suite was roomy and comfortable -good wifi -plenty of lights -small gym but complimentary pass to gym across the street or "workout in a bag" option -decent indoor pool -breakfast was pretty weak but to be expected for the price point

"Repeat customer"

4
20/10/2016

I've stayed there before and will stay there again. Price is fair for what you get: a nice room, adequate parking, courtious staff, Hot breakfast, comfortable bed and daily maid service. You may not get to read this as they wanyt 200 charcters minimum and I feel what I said pretty well cover it

"Lovely"

5
18/10/2016

Fantastic room and services for the price. They have a pool and served a hot breakfast. Thevroom had a king bed and everything was fresh and fairly new. The decor was great and fairly upbeat. The front desk check in was a breeze.

"Very comfortable and convenient"

5
18/10/2016

This was my second time here. Very updated rooms and facilities. Convenient to everything you need. Only downside was my room had a slight smoke smell even though non-smoking. The smell was not intense enough to switch rooms, though.

"Best western Tigard "

4
17/10/2016

We were pleasantly surprised this modest priced hotel was clean and roomy. We were comfortable there The room had a couch and refer in it The free breakfast was tasty and the staff was very friendly The owner was onsite and was good for a joke. I'd stay again.

"Great Experience"

5
17/10/2016

I return to this property each time I am visiting this area because it is reliably excellent. Staff are friendly and accommodating. I require ADA facilities which are comfortable and offer a king bed. There is a pool lift with a battery that is always charged and available. Rates are favorable. Food service is good.

"Tigard Value at the Northwinds"

5
15/10/2016

The Northwinds made a week long business trip easy and relaxing. The place was clean and the staff were polite. The breakfasts were hot and the coffee was fresh. I enjoyed returning for the evening all week...

"Tigard destination"

5
15/10/2016

Property is clean and updated. Front desk staff helpful and referred us to wonderful Mexican restaurant. Room was spacious and comfortable. Complimentary breakfast room is small but works for the property.

"Nice hotel / Would stay here again"

4
15/10/2016

Rooms were very nice, had classical music playing in room when we arrived. Dispensers instead of little bottles which was nice. Staff friendly, entire hotel clean, comfortable environment. Only minor problem is we were disappointed in the breakfast, not 100% but with a few little things.

"Location, location, location"

5
15/10/2016

The location of this hotel was central to everything we came to do in the Portland area. If you want to skip the hustle and bustle of the city and don't mind small 20 minute drives, then this hotel is for you.

"Great hotel"

4
14/10/2016

Hotel was very clean, hardwood floors & the layout was very user friendly. Updated Suites. The staff was very nice & accommodating. We would definitely stay here again. Great location as you are right off the highway so you are close to whatever you need. Coffee, shopping, restaurants, ect.

"Decent place to stay"

4
13/10/2016

We were upgraded to the "spa" suite which we thought was great. But it turned out we went from a king sized bed that we reserved to a queen. Next time we'll ask more questions. It was a convenient location for what we wanted to do, but very awkward in and out of hotel onto one-way only street.

"Home away from home"

5
10/10/2016

Wonderful experience, courteous staff, clean and comfortable room. Nice touches including the "towel swans" in the bathroom. The room was quiet and we slept without interruption. Appreciated all of the amenities provided.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Thank you for your wonderful comments & we look forward to your future visit. Sincerely, Prashant Gupta, CHA

"Stinky Smelly Room 382"

2
10/10/2016

Room 382 smelled like a wet dog had run through a sewer. We checked in on Friday and only had time to drop off bags and run for a wedding so we opened the window to "air" out the room. The window was opened until we checked out Sunday morning and the room still smelled nasty. Only stayed there b/c my elderly parents live in Summerfield. Next time I'll stay down the road.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
We responded to you on our Medallia portal, however I look forward to hearing from you. This room you stayed in has the brand new luxury vinyl flooring & there has never been any complaints prior or after your stay as it is a popular 3rd floor guest room that gets rented every day. Sincerely, Prashant Gupta, CHA

"Great option for Portland area"

5
08/10/2016

I was pleased to find this hotel while driving back from the south of Oregon to Portland. It was clean and friendly and everything you'd want for the night. Great rate and included a hot breakfast which I didn't get up for. The desk man provided me a lot of information for walking around Portland, even descriptions of neighborhoods that were visit worthy. This hotel reminded me of the extended stay Marriott's ambiance. The bed was super comfy too.

"We will gladly return!"

5
07/10/2016

Not only was the location convenient to everywhere we needed to be, everything about the facility was first rate. Rooms were clean, quiet and comfortable, the staff was pro-active and friendly, and the breakfast buffet is a cut above the norm. Highly recommended.

"High Satisfactory and Good Coffee!"

5
06/10/2016

This is a Best Western, but it felt more like a Courtyard or Garden inn. The room was VERY clean and quite large (2 queens and a sofa). The desk staff was kind and professional. The breakfast was ok.. the usual make it yourself waffles, cereal, toast and steamer pan eggs and bacon. Great Coffee!!! The breakfast steward worked very hard to make sure everything was clean, tidy and stocked for each new group. I will stay there again!

"Great Place to Stay"

5
04/10/2016

We were greated professionally at the front desk. When we entered our room it was at a convenient temperature, with sufficient lighting to move around. Classical musical was playing on the entertainment unit. Bathrooms were well equipped and maintained. Complementary breakfast was hearty and more than enough selection to make it healthy. Definitely would stay again and invite family and friends.

"Great trip"

5
04/10/2016

Beautiful setting, great service, nice staff will book here again for sure, everything was very close by, the restaurant recommendations was great and we really enjoyed our evening, breakfast was the only thing lacking

"Enjoyable stay"

5
04/10/2016

We stayed here for a weddding in the area. Hotel was perfect for us! Had no problems. Room was well furnished, clean, and comfortable. Would stay here again if we returned tio the area. Convient location.

"Great choice for a good price"

5
28/09/2016

The hotel staff is very friendly. The hotel overall is wonderful for the price point. Rooms are good size and comfortable, easy in and out as well, good location. Only items I would recommend improvement would be breakfast and cleaning of cups in rooms. I noticed it was the same cups and they were not washed, only cleaned with some sort of cleaner that smells. Not sure that gets germs out. Big concern for me.

"Birthday celebration"

5
26/09/2016

Excellent place! Always stay in the family suite because it accommodates the best! Breakfast is amazing and there is restaurant in front of the hotel!! Love it! This is my go to place, i recommend this hotel to all my friends and family when traveling to Portland.

"We're back after a yer and still love the place"

5
26/09/2016

Still excellent service from the desk, housekeeping, and breakfast staff. The hotel is clean, spacious rooms, good breakfast, right off the highway. Lots of nearby restaurants for lunch or supper. Indoor swimming pool and hot tub. 3 floors with elevator.

"Business trip turned luxurious!"

5
26/09/2016

Beginning from the first phone call to reserve a room, the manager was kind and the upheld the purest form of customer service. The gentleman at check in was kind, considerate, and made us feel cared for & more than that, special! The room was superb, luxurious, quiet, and had the most beautiful sunrise view out the window to wake up to!

"September 2016"

4
26/09/2016

Customer service is a plus. All of them provide with a warm welcome and make you feel home. Greg, Jon and Andrew have a great attitude. Whole variety of rooms to choose from. Bed comfort and decoration is great. Lots of surrounding places to visit and eat.

"Very nice property"

5
25/09/2016

Nice property with nice decor and furnishings. Large window that opens. Nice L-shaped desk that faces window. Andes mints in room with music playing. Good location off busy road so it's quiet. Good pricing. Would highly recommend.

"Great stay!"

5
24/09/2016

Although this location is south of Portland, it is very convenient to local restaurants, etc. We didn't mind driving into the city to do our sightseeing, etc. It was quiet and very nicely decorated. The breakfast was crowded, but with a little patience everyone got a nice hot meal. :-)

"Eh"

3
22/09/2016

Room was ok. Breakfast was, well what you expect for free. We ate at a local place called Elmers, yum. Our bed was uncomfortable. The indoor pool and spa were nice. And since when does breakfast end at 9:30 a.m?

"Clean, friendly and inexpensive "

4
18/09/2016

$130 a night booked 4 months in advance. It was very clean and the staff was friendly considering it was OREGON. I would stay again if I was ever in the Portland area again. The only down fall to the place is the highway leaving the parking lot. You must turn right and then go down make a U-Turn if you need to go in that direction! Oh and it's right across the road from a Panda Express which I love!!

"Long Waits To Be Helped At Check-In"

3
17/09/2016

Hotel bed, room, pillows, shower, cleanliness all first rate. Wait time to check in ridiculous. Hotel clerk was helping some women operate her tablet and neither he nor she had any clue what they were doing. Nice Irish Pub across the street, definitely recommend the happy hour bar and appetizers.

"Average hotel"

3
17/09/2016

This is an average hotel - room was comfortable but lighting was poor; comfortable bed but pillows were too hard. My room faced the road, and traffic noise was loud with my window open. Fitness room was small and so-so quality. I would recommend parking in the front lot, so the car is visible from the street. I parked in the back and my car was broken into overnight. There is no security camera in the parking lot. I was told that there has never been a problem but it sounds like break-ins are becoming more prevalent in the area.

"Quiet and restful"

5
16/09/2016

Numerous stays at this property, the best. Landscape feature near the entrance sets the peaceful tone for your stay; a gentle stream of water surrounded by beautiful green plants and shrubs. Friendly staff, always willing to answer your questions and fulfill your requests. Tasty breakfast to start your day.

"One of our favorites"

5
13/09/2016

Love the rooms and the staff. All very friendly, convenient to lots of things in the area. The room is always clean. Staff goes above and beyond to help you with directions or getting a room at your next destination.

"Northwind Inn more like Northwind in Paradise"

5
12/09/2016

We came in to the room with the radio being played and and the sight and smell of a clean room. Over the years, our family has stayed there at this property multiple times for various reasons, and we keep coming back! Also, the bath towels are folded like birds and it took this Best Western room from a hotel feel to a room in the Caribbean feel. All around love this Best Western

"Outstanding"

5
12/09/2016

Loved every aspect of my stay at this hotel. Impeccably clean, great breakfast, warm and friendly staff. Loved having a swim in the clean pool after a long day of travel. I'm fussy about showers but this one lived up to my standards!

"Clean Hotel with Quiet Room But...."

4
12/09/2016

We stayed two nights and were generally satisfied with the property. A couple of issues need to be pointed out however. We booked a room with a king bed and were told by the front desk staff that we would be upgraded....to a room with a Jacuzzi tub...well that was fine except the bed was reduced to a queen. The rods on the bathroom towel rack kept falling onto the floor as the rack needed to be replaced. We left the rods on the floor and the maid staff merely replaced them so they would fall again. There was no Kleenex in the room. The room was quiet, parking was convenient and breakfast was very good. Wi-fi was good.

"Great stay, Great breakfast!"

4
11/09/2016

Clean, comfortable, and spacious room. Nice pool and hot tub to warm up on a rainy Portland evening. Best Western doesn't lie when they say they have the best breakfasts. We had waffles, eggs, sausage, and biscuits and gravy. Figured our family of 3 saved $30 just on breakfast staying here. Only minor complaint is the walls seemed a little thin for my noise sensitive sleeping.

"review"

4
08/09/2016

We were satisfied. We had an other family member who was not as satisfied due to the fact they tried to pay with cash and had to give credit cards not just once but TWICE!!! I feel that once the room was secured with a credit card there should not have been a reason to get a second verification.... not nice to those who pay cash only.

"Very nice-looking property, but there are definitely some issues"

4
07/09/2016

This was the nicest BW I've ever seen. Very lovely property, nice parking lot, attractive lobby, and the room was big, clean and comfortable. Having a couch and a low table in the room was a BIG help. And receiving Andes mints on our check-in night was very much appreciated! All of the people working in the lobby were very helpful and pleasant. The breakfast was okay, but not everything they advertised as having available for breakfast was actually available. And the person working the breakfast area on Saturday and Sunday morning was late getting to work, I guess, and very grumpy to the visitors. Don't expect to have oatmeal while you're there. I waited 3 days for it to show up in the big pot, and, when it was finally available, it wasn't very good, sadly. Some of those instant oatmeal packages would have been perfect! Too bad they are not offered. I asked. Grumpy lady said NO! The wifi worked some of the time. When we checked in, our room was spotless. I guess the fact that we were there for 4 nights meant that the cleaning service didn't pay much attention to cleaning the room during our stay. It wasn't vacuumed while we were there, the towels weren't ever changed (which, for ecological reasons, I get, but at least take the ones that are obviously dirty!), and the beds were sort of halfway-made. Literally. Half of the sheets were tucked in, and half weren't, on the same bed. That amused us! We used the coffee cups, and those weren't washed, either. Perhaps we were supposed to clean everything ourselves? That'd be fine. If so, a note saying so would have been helpful. And some dishwashing soap. :) I will definitely stay at the BW Northwind again, as it's overall very nice (and conveniently located in a very quiet area!). I was hoping to be sent a survey, as I've always received surveys every other time I've stayed in a BW, but I didn't receive one this time. I would rather have said all this directly to the property owner, and not on Trip Advisor, but ... no survey received!

"Best service ever."

5
04/09/2016

Great service from when you arrive until you leave. Beds are excellent and room had good soundproofing. We will stay here every time we come to Tigard. John at reception was awesome and ever so helpful.

"Our stay in Oregon"

4
04/09/2016

Good location with ample parking. The room was decent but the bed was too firm. Multiple pillows to chose from made the bed a little more comfortable. We didn't have a chance to try the breakfast because we slept in.

"Dont Expect a Discount For Maids Mistakes"

4
04/09/2016

One Washrag No Creamer, Sugar, Stir Sticks... Only Coffee Hard Beds Dirty Mirrors No Shampoo Or Cream Rinse On wall in both bathrooms and i had to wash my hair with body wash. they only offer a im sorry no discounts for there maid mistakes. when you first walk in youll be very impressed

"Quick trip"

5
04/09/2016

Great location, close to everything. The staff was super helpful in recommendations. My only and important complaints was second day hottub was more like a cold/warm tub. I really needed it but oh well. Breakfast was less than what we wanted and check out should be at noon instead of 11.

"Always good!"

5
04/09/2016

We always stay at this hotel when in this area. A perfect spot..great service..nice rooms. There are a lot of restaurants close by as well as shopping. It is a great value for what you get. The staff is always very helpful and professional. Would not hesitate to recommend this hotel.

"Family reunion"

5
03/09/2016

We stayed here for a weekend for a family reunion in town. Great location, nice hotel, great staff. Very quiet as well. Didn't have to deal with the hustle and bustle of Portland. We would stay here again for sure.

"Oregon"

4
03/09/2016

Great location for visiting the Portland area. The staff was very helpful giving us advice and directions to some of the best places in the area to visit. The recommendations for restaurants was right on target. The rooms and lobby was clean and very welcoming. We stayed for four nights and never had any problems or complaints about the staff, rooms or breakfasts.

"Good stay"

3
02/09/2016

Very very comfortable beds! Room was clean and quiet. The breakfast area was very small and crowded. The food was okay. Should provide more selections especially gluten free items! Breakfast area small!

"I won't stay at this hotel again"

3
02/09/2016

Employee called me before check in and was rude. Different employee checked me in was rude. Breakfast was good however kitchen staff was rude rolling eyes at me and my disabled son several times. Deep sighing and acting put out is not a good quality of hotel employees

"Northwind PLUS"

5
02/09/2016

Excellent location. There is good reason to label this location a "Plus", as it is very accommodating to all needs. Desk associates were outstanding in being helpful. However, you should stop requiring 200 characters for a review!

"Lack of Service"

2
02/09/2016

TV guide in room didn't match TV Replacement guide from desk also didn't match but had channels in the same order as TV Rewards member paper wasn't provided on one of our two days Room was not made up by housekeeping, no service

"Portland Northwinds"

4
31/08/2016

Hotel was clean with well manicured and well lit grounds. Staff was professional and friendly. Would stay here again when traveling for business. Location is convenient to major highway but traffic can be very congested during rush hour.

"GFU Trip"

4
30/08/2016

Nice place to stay. Safe neighborhood. Clean, quiet, comfortable hotel. Regular hotel breakfast-they do have meat, little rubbery sausage things:) Overall nice hotel. We were only there to sleep, eat breakfast and move on so did not get a chance to explore the hotel or use the swimming pool or weight room.

"nice place"

4
30/08/2016

Loved the hotel, John was a great person, Oregon is beautiful and the places we went and the food was wonderful. I recommend the historical society museum to understand the background of Oregon. The Rice rock and mineral museum gives you a chance to see the country side of Oregon as well as their array of beautiful rocks and minerals.

"Best ever "

5
30/08/2016

Let me tell you if your looking for an amazing place for a great price this is IT!! The entire staff and manager is amazing!! John at the front desk and well really everyone. The ladies that make up the rooms will help in anyway they can to make sure your well taken care of. I stay in 5 star hotels most everywhere I go. I have only found this hotel in this area to be the best of the best. There aren't any better. What ever you ask for they have it. And there customer service is by far the best I've have the privilege of having in years. Also I have been staying here about twice a year for six years. I've stayed at the down town Marriott an this is far better. Thank you to everyone here at the BEST I MEAN BEST hotel around here. Respectfully, Colonel PARADISE

"My overnight stay"

4
29/08/2016

I give a rate of 4 out of 5 . It's convenient to all the businesses ...the only negative is the distance from the freeway.. I thought its much closer to Portland. The staff at the front desk when we checked in is very friendly and accomodating.

"Always clean, comfortable and accommodating"

5
29/08/2016

We have stayed at this establishment several times over the last four years and have always found it delightful. I've never seen it less than spotless, their continental breakfast is a step above many other hotel offerings and the staff are incredibly friendly and welcoming.

"Wedding"

5
29/08/2016

Clean, quiet, and nice. Rooms are reasonably quiet from room to room noise and the vending machines were built into the edge of our bathroom with no noise, you could hear a little if you concentrated. Breakfast was fresh and hot, and kept full. Security features worked very well. The driveway in is a little sneaky the first time in. Most anything you could need is not far away. Easy access to major neighborhood streets so no need to use plugged up freeways .Elevators were clean and quiet.

"More than Pleased"

5
28/08/2016

This is the nicest BW we have seen, great location in a retired community, clean and friendly, and quiet at night. I highly recommend this hotel and location. Breakfast is okay...I ended up just going to Starbucks across the street.

"Excellent, quit and very accommodating."

5
28/08/2016

This BW was our last stop on a weeks celebration of 58 years of marriage. After a very long drive from Gold Beach to Tigard OR it was great to again work through Costco travel to find us yet another super BW room in Tigard OR. Thinking we would find a room on our own did not make reservations for our last night out.The Oregon coast was totally booked out so we were tired, hot ,and ready to stop. A nice welcome from the front desk. Wonderful, positive, room value above and beyond. Quite and comfortable. Ask for a suggestion for evening meal. Received positive and it was good. If and when we travel in Tigard area again will most definitely stay at the BW Northwind.

"Another good stay at a BW"

5
28/08/2016

Wanted to stop on way home from Klamath falls. This place was great. Got the jacuzzi tub by mistake, wow how relaxing. Big tv for motel too. Great staff on check in, room clean and comfortable. Johnny is a credit to the brand. Good location easy access to restaurants.

"Nice Hotel"

5
27/08/2016

very convenient, free breakfast, gym nearby, ample parking, clean...everything you want in a hotel stay. I had a problem with my reservation but John helped me resolve it. I had my dates wrong through Expedia and he helped me rebook my reservation.

"Great place to stay, close,easy access to Portland area"

5
27/08/2016

First time staying here. Always choose Best Western when traveling. Not disappointed in any way. Highly recommend for anyone looking for lodging in Portland metropolitan area. Easy access to shopping, restaurants,sight seeing.

"Solo trip"

5
26/08/2016

Bathroom is a little cramped. You have to maneuver around the door and toilet. But the room is spacious and the beds are comfy. The breakfast is decent. The Biscuit Cafe across the street is Excellent.

"Pleased customer"

5
26/08/2016

We enjoyed the accommodations and excellent service. The beds were very comfortable, and the morning breakfast was convenient and delicious. We will definitely return here next time we are in Portland.

"Family fun time!"

5
26/08/2016

We had a wonderful experience at this best Western Hotel. They were very accommodating with any and all of our needs. The room was extremely clean, the breakfast was more then satisfactory, and it's a great location for shopping and enjoying the Portland area. We will definitely stay there again.

"Nice"

3
26/08/2016

side table was broken, rug patched, be sure to tip housekeeping daily or your room won't be cleaned. make reservations early. fun indoor pool for kids. Front staff very friendly..always trying to make your stay pleasant

"Not Happy, terrible customer relations"

3
26/08/2016

I was charged for a NO Show and all parties were there and hotel front desk even admitted it but they messed up reservations and blamed it on me so they could get an extra $200.00 out of me. They have not heard the end of this.

"Super friendly staff, but room #330 smelled of cigarette smoke"

4
25/08/2016

This hotel has been our choice for many years whenever we visit family. We've always been pleased with the staff and the room. We were here for one night on our most recent stay. Our room, #330 smelled of cigarette smoke. It is marked as a non-smoking room. We didn't discover this until our return late that night. Too tired to complain and ask for a different room. We kept the air circulating and my asthma didn't kick in. Still, I have to wonder how housekeeping didn't notice the smell. It was pretty strong. Not sure if we'll go back.

"Highly Recommend!"

5
22/08/2016

Hotel staff were great and very friendly. Complimentary breakfast was great. When headed out one afternoon, there were hot fresh baked cookies at the front desk. We had a 2 bedroom suite which was perfect for our family. The suites face the busy road with a view of the rooftop but we were pleasantly surprised that the road noise was not a problem at all!! This was my third stay at this property and I have been very pleased with all my stays. Highly recommend!!

"This hotel is the best hands down!"

5
21/08/2016

Always a pleasure to come to this hotel. Everything works like it should. The rooms are so comfortable and the beds are the best. Thick towels and high thread count sheets. The staff is awesome. The operations manager Greg Martin is an asset to this hotel always a pleasure to find him at the desk and he strives to meet the traveler's needs.

"The hotel staff was super friendly and the room we have was roomy and clean!"

4
20/08/2016

We booked a one bedroom suite with 3 queen beds and stayed for two nights. On our first night, my sister went to the front desk to ask for hot chocolate as she was unable to find it with the coffee/tea bar. On the second night, the staff remember my sister's request and promptly provided her with a few more. ;)

"Value"

4
19/08/2016

Great value for your money, especially in the Portland area. The facility is newer and the beds are terrific. The breakfast was very good including waffles and various cereals. The only complaint would be the small breakfast area.

"August Stay in Tualatin"

5
19/08/2016

Convenient location and a Good Value. Staff is knowledgeable and friendly. Convenience stores and restaurants within walking distance. I would recommend this to others, business colleagues, family and friends.

"Enjoyed it!"

4
18/08/2016

I've stayed here a few times, but this time was the best yet. I'm a diamond member so I was given a spa upgrade. How lovely to have the spa! I slept very well, and the bed was quite comfortable. The chair was comfy and the mints were a perfect sweet treat. I enjoyed the room and didn't leave to use the pool or even have breakfast!

"Quiet, clean high end accommodation"

5
14/08/2016

Very nice, convenient and clean. Took my daughter 16 along with my granddaughter 5 on a nice summer adventure. It may be the last one with both girls together, as sad as that may sound, this trip was fantastic.we visited many sites along our road from eastern Washington to the Oregon coast and around the north end of Pacific highway I know we will all remember this trip for the remainder of our lives. As I grow old and they grow up they will want to revisit this journey with the ones they love.

"Quiet and clean."

5
13/08/2016

I booked a two queen bed room online. It was decorated very nicely and had a couch and table with two chairs. The beds were very comfortable and the room was fresh and clean. I didn't hear a sound all night. Breakfast was decent. I will definitely stay here again.

"Getaway with Alaskan Granddaughter"

4
12/08/2016

We were really pleased with the courteous, accommodating service. We were allowed to change rooms (2 beds instead of 1...teens don't like to sleep with Grandma! : ) Beds were very comfortable with plenty of fluffy pillows. Our room was on the back of the building, away from the highway (recommended!) as it was very quiet...no disturbances. Coffee service in the room with a microwave, was a plus! Breakfast was more than adequate with high protein choices plus the usual breads. It was a great stay. And we'll be back!

"Great experience in King City!"

4
12/08/2016

Our stay at Northwind Inn was most enjoyable. Beds were very comfortable; lots of nice fluffy pillows; easy access to wi-fi. In room coffee service and microwave (didn't expect that!) We had great service, courteous employees; breakfast offering was adequate. We had a room on the back, away from highway, so it was nice and quiet. Couldn't have asked for more!

"Average at best"

3
12/08/2016

Sort of lack lustre on all fronts. Very average room with functional included breakfast. No fault of the hotel itself but more of a tip for people unfamiliar with the area, access to the hotel is from the southbound road only, making exiting the hotel to the north frustrating.

"best ever best western"

5
11/08/2016

i travel a lot and have stayed at numerous best western facilities. this location was a great value, especially on account of the top notch staff. it's close to lots of restaurants, gas stations, freeways, shops and out door activities. the room was quiet and so clean. i was treated like royalty. the best service i have ever experienced

"Service"

5
10/08/2016

Very friendly staff with exceptionally excellent shuttle service. Wanted to return rental car to airport and asked to be picked up there. No problem - we could not find pick up point and called - they said stay put - driver would find us and he did.

"Fourth time at Northwind"

4
09/08/2016

Nice rooms, comfortable beds. We like the extra pillows on the beds. Excellent staff, cleanliness and service. Breakfast was a disappointment because of quality control and lack of freshness, especially the breads. All breads were stale and smelled old. Hopefully this will be corrected for our next stay. Check-in and check-out was a breeze.

"BW Lake Oswego review"

4
08/08/2016

Overall, very nice hotel - clean room, nice staff and nice grounds / location. Breakfast area is WAY too small for a property this size - packed, chaotic and stressed out breakfast crew. Location a bit farther away from I-5 than we thought, but would recommend for the value.

"Nice Stay."

5
08/08/2016

Nice clean quiet comfortable room. Pleasant surroundings as far as décor convenience and quiet a/c unit. Good continental breakfast. Nice customer service folks. Very helpful and knowledgeable. Found us a good place to have dinner and directed us to it.

"Nice facility, clean, helpful amenities"

4
08/08/2016

The Best Western Northwind was clean, affordable, nicely decorated, and had all the comforts one would expect for business travel. My room was quiet. Laundry and a fitness room were nice to have access to. Breakfast was good, though I'd suggest a scramble instead of the preformed egg patties. Overall, very good.

"Good choice"

4
08/08/2016

We stayed 3 nights while in town for a wedding. Close to highways - Portland just a 15 minute drive (without traffic - close to an hour with traffic). Room was clean and housekeeping staff did a great job. Pool and hot tub were relaxing. Breakfast was great - something different every morning. Staff was helpful.

"Mount hood challenge"

3
07/08/2016

The hotel was ok we didn't spend a lot of time there we were mostly at the soccer game, each morning we did enjoy the breakfast that the hotel serve we would stay there again it is in a good location.

"Meh"

3
07/08/2016

Front desk people were awesome, housekeeping and breakfast group really left something to be desired. Location was fine in relation to other retail when we needed a little something. Getting on the highway always required making a u turn...

"Overall Good Experience"

5
06/08/2016

Only complaint is that our room was left open after housekeeping came through. Greg at the front desk made our experience a lot better and was extremely pleasant to work with. I would come back again for that very reason. Thank you for a wonderful stay!

"Wonderful time"

4
06/08/2016

Lovely hotel and facility! In a nice quiet neighborhood with easy access to shopping , freeways, etc. breakfast was good. Rooms were very clean and beds extremely comfortable. Pool and hot tub was a nice relaxing thing to do after a long drive. Staff was very helpful.

"Oregon Wedding"

4
05/08/2016

Great location, near freeways. Area is lovely. Poor cell service for Verizon users. Nice coffee service. The lobby was comfortable. We utilized the coffee service & lobby each morning as we waited for family members before the complimentary breakfast.

"Grandson"

4
05/08/2016

Stop on the way home , at the time of registration/ check in I ask if I could redim my points and the clerk did not help me and charged it to me credit card when I have more than enough points to do it . Other than that it was good

"Best western lovers!"

5
05/08/2016

We were booked at a best western in Portland and shortly before arriving came across a review stating 3 cars had been broken into in one night, in early July. We cancelled and I will say they were gracious regarding canceling even though it was a little past 4. We found the best western in Tigard and so glad we did. Very friendly staff. Enjoyed our stay and the price was about $50 dollars less for the suite, than the tiny room we spent the night in, in Medford at a comfort inn.

"Excellent value"

5
05/08/2016

A two-night stop in Portland during a family vacation. Very good breakfast offering. Since the Northwind is a bit far from central Portland and rush-hour congestion is a considerable problem for most arteries going to and from downtown with the prevailing work-day traffic, we changed our planned excursions to avoid the rush-hour crush.

"Enjoyed stay"

5
02/08/2016

We were in the area for a family reunion and enjoyed a very pleasant experience at the Best Western Plus Woodwind Inn. The staff was very helpful and accommodating from our first phone call to make reservations through check out. The room was very clean and comfortable. The breakfast was very good (on par with what we typically experience), although a couple of items weren't ready on time - a minor distraction for an otherwise wonderful stay.

"Super, great stay"

5
02/08/2016

We received a warm welcome at check-in. Throughout our entire stay all the staff we met were very friendly. Hotel looks luxurious and is nicely decorated. Breakfast is OK but there wasn't much space (tables were taken)

"Best Western Tigard"

3
27/07/2016

Clean hotel, not worn down. Our specific room had a musty smell, but others in our group had no such smell. Located on a busy street but no road noise heard from back where we were located. Staff not overly friendly but efficient.

"Awesome huge family suites"

5
26/07/2016

We stayed at this place during the 4th July long weekend (2nd July - 4th July). We had the 2 bedroom family suite to us. The rooms were very big with 3 beds. The bathroom was huge with nice toiletries. The hotel does have a nice swimming pool but we did not get time to use it. The best part of the stay was free breakfast. We really enjoyed the delicacies. I can vouch for the decaf coffee :) Parking was plenty and available. The place is on the highway but our room had very less noise.

"Very nice - great place to stay to avoid the southbound traffic nightmare into Portland!"

4
25/07/2016

My 'usual' Best Western in the Portland area was not available so I booked here and was not disappointed. I have found that it is much easier to stay south of the city than north and this was easy to get to. It's on a very busy street but it's still easy to get in and out of the property, especially once you actually find the entrance and I did not notice any road noise. The only minor down sides....the wifi is a bit spotty and they have two different passwords depending on the time of day and the breakfast. They have a nice variety overall except the eggs. Oh my! I am not quite sure what it is that is served, but they appear to be some kind of hockey pucked (disc) shaped, rubbery things. I tried them on day one and decided that IF they were ever real eggs all the taste and nutrition had been removed. Stick with the other offerings. The staff are wonderful!

"Very comfortable"

4
24/07/2016

Staff was nice & helpful. Room was spacious, clean and comfortable. Pool and exercise room were nice. Complementary breakfast was stocked well. Seemed to be short staffed during our stay, both at check in and check out there was no one at the desk because they were away helping other guests. Only thing about the room that was not comfortable were the pillows due to them being square. Kids had fun in the pool but the pool temperature was way too hot for me, almost like a jacuzzi before it is turned on.

"Very good hotel, good value"

5
22/07/2016

For those unfamiliar with the Portland area and its traffic, finding the property was tricky. And once there, the parking was cramped (mid-July). But the amenities far outweigh that. Comfortable, quiet rooms for a reasonable price. Very friendly and helpful staff across the board. Highly recommend it.

"OHSU Trip"

5
21/07/2016

Drove 4 hours to go to OHSU in Portland for doctor appointment. Had stayed at this property before and would return again. Nicely kept property. I will be having a follow up appointment with this particular doctor and will likely return to stay at this Best Western.

"Great place to stay in Tigard"

5
21/07/2016

Stayed here when visiting my daughter locally. Was very pleased that it was a nice place in proximity to my daughter. Very quiet as well. Free breakfast was nice too. A little higher priced compared to other BWs around the country.

"Outstanding hotel!"

5
21/07/2016

This hotel is the gold standard for Best Western Plus. The rooms were spacious, modern, and comfortable. Greg Martin, the manager who checked us in, provided the best customer service I have ever encountered ANYWHERE. We look forward to our next visit to this fine hotel.

"Quiet, Clean, Helpful Staff"

5
21/07/2016

Ask for a room facing the back parking lot or the North side of the property. Have been staying at this hotel twice a year for over ten years, and have experienced ONLY a couple of issues in all that time. Fun year round pool, good healthy satisfying breakfasts, and clean property throughout. Only negatives are the absence of an ice maker on the 2nd Floor. 1st and 3rd Floors have ice makers. Sheets and pillowcases should be replaced entirely every third night, at minimum, when staying for more than 4 days Lastly, rather than washing out the cups and glasses they should be replaced with clean ones each day.

"Best Western Plus Northwind Inn & Suites"

4
20/07/2016

Hotel was quiet and no problems experienced during stay. A bit distant from downtown Portland, but still easy to access shopping and other things. There are several nearby restaurants/pubs for breakfast or drinks with Pub Fare. Hotel staff was always friendly and helpful. King beds are much more comfortable than the Queen's...

"Ok stay"

3
20/07/2016

The room was ok, until we tried to use a plug in behind couch. We told the front desk an they said they would take care of it. Breakfast was good, was surprised they had no milk. Coffee was good. Checking in was easy guy was really nice. Checking out was easy also.

"Great Hotel"

5
18/07/2016

We spent 3 nights at the Northwind Inn while vacationing. We were very impressed with the condition of the hotel, the friendliness of all of the staff (not just one), and the complimentary breakfast. I have recently stayed at other chain hotels who should be embarrased by the condition of their properties. But not Best Western! They can be very proud of the Northwind Inn!

"Family Reunion Hotel"

5
18/07/2016

This property is a fabulous option particularly if you need multiple rooms for a family gathering. The rooms have been updated and the staff is exceptional. A breakfast is included with each room and coffee is served in the lobby for all-day enjoyment.

"Perfect AC and Bes"

5
17/07/2016

Pretty much everything I expect out of a hotel and more. The AC easily covers the room, the beds are nice and soft. The hotel staff are very professional and kind. Bathroom is very well kept and the amenities are awesome.

"Do not stay in this hotel"

2
14/07/2016

We checked in late and were impressed by the new BW logo, used to be blue, now golden orange. The room we were given was so dirty, the drapes also dirty. We called the reception and asked to move to one on the same floor, but he said only second floor available. It was too late and some were already in pyjamas, some taking shower. We have taken pictures of the room. I stayed at may BW, a BW PLUS should be a lot better than this. The worst part is the restaurant staff. They will not respond when asked to fill hot water. They asked us to clean the table and pointed to us that there is a sign on the wall. One of us (4) forgot to clean 1 plate and 1 cup. I don't think they should ask the guest to clean when they were hired to take care of us.

"Great Breakfast-Great Price-OK Room"

4
13/07/2016

We stayed here for 2 nights. The location worked out great for our trip plans. The breakfast was very well stocked with eggs, sausage, waffles, along with the usual carb overload. The coffee was very good. Staff was friendly and our check in and check out was super fast and easy. The bed was OK, not great for my back. The bedding was clean and good quality. The room was clean except for the carpet. There were spots and it was hard to understand why the carpet was not cleaned when the rest of the room was clean. A large supple of outlets in the room was very helpful. Overall we were pleased with the room and the price. I would have liked a better mattress and a cleaner carpet. I would stay here again in spite of the slight negatives.

"A true gem of a hotel."

5
12/07/2016

This is my go to hotel. It is truly a remarkable hotel in the fact the people that work there are all so kind and professional in their jobs. The hotel is a shining example of the Best Western product line. The rooms are always are standard of cleanliness and everything works like it should. The furnishings are updated and the room is always presented well. The bed is always comfortable with plenty of "just right" pillows. The only problem is anyone that stays there will want to come back so this hotel often is full most of the time and if you are planning a stay do book ahead so you want be disappointed,

"Poor Value"

2
11/07/2016

Worst value in our entire trip. Hotel had a sickly sweet smell in the hallway and room. Room was dusty and the fridge was dirty. Found left over food in it. Bathroom fan was noisy and we could hear the bathroom fans from adjoining rooms.

"beautiful facility"

5
09/07/2016

stopped too see our daughter in Tigard conveniently located for her house and restaurants..was totally. I had not been in the area for over 30 years and was blown away by how much it has grown...lots of traffic

"Good place to stay in Tigard, Oregon"

5
08/07/2016

always stay at this hotel when I am in Portland visiting family and have great service every time I stay there. Pleasant, friendly front desk clerks and always have fresh coffee available in the lobby.

"Great accommodation near Portland."

5
07/07/2016

If you are looking for a hotel just south of Portland, then this is the place to stay. Close enough to enjoy Downtown, but not the high prices. One of the finest rooms at any Best Western I have stayed at! The breakfast room could be larger, but the food was good. I would highly recommend this hotel!

"All around pleasant stay"

5
07/07/2016

Helpful and competent staff. Comfortable beds. Attractive quiet rooms. Clean well maintained pool, exercise and laundry facilities. Good breakfast but only 6-9AM making for a crowded eating area at 8:45.

"Very nice hotel"

5
07/07/2016

Clean, clean, clean! Loved it. Staff was very friendly & accomodating. Would be nice if pool stayed open later than 10 pm but enjoyed the time we got. Large pool & spa. Plenty of parking & shopping nearby.

"Great business hotel"

5
07/07/2016

The rooms are always clean. They have a microwave and refrigerators. The staff is great. I have gotten to know most of them. Most have been there a long time and that tells you the management is good to them. It's my home away from home.

"good seasons"

5
07/07/2016

Excellent room accomodations and staff assistance.Room chosen by staff exceeded my request. The rooms were spacious and we had a quiet night's rest. We will stay here next time we visit family members nearby.

"We' ve stayed here before, and will stay here again"

4
06/07/2016

We like this Best Western because it's priced well and away from all the noise and traffic of downtown Portland. The hotel and rooms are very clean. They serve a wonderful breakfast and the staff is friendly and helpful.

"Motorcycle Trip to Oregon Coast. "

5
04/07/2016

Great room. King bed. Huge room. Great jump off spot for our next day's journey. Kinda out of the way as far as walking anywhere but we found a pub JB OBrien's Pub across the street. Food was awesome, service was great so for my dollar I would stay again. Now that I know how to get there. Damn you Google...sometimes.

"It felt like home"

5
01/07/2016

We stayed for six days, getting to know the staff. Andrew was awesome and always so helpful. Food was always great and everything was clean. We came in late at times and always felt safe. Rooms were clean and well kept. We will stay here again.

"Graduation"

5
01/07/2016

Excellent accommodations. Great value for the money. Will stay here whenever we are in Portland. The staff was always helpful and ready to answer questions at any time. The landscaping was beautiful with flowers and small waterfall. Our Portland family recommended the Northwind Inn and we are grateful.

"No view"

4
29/06/2016

We arrived to a large room with 3 queen beds for our family of six. It was very comfortable. The only thing I didn't like was the view out of our window. It was the top of a roof with several small satellite/cable discs (not sure what to call them). I appreciate being able to open my window and see some trees or at least the area we are in. At night there was quite a bit of noise as the rain was hitting something. Brought earplugs! The breakfast could have used some gluten free options. However, few if any hotels give attention to this! There are many people who sensitive or allergic to gluten. I think it would be a bonus. The service of the staff was good, professional and friendly. Breakfast area is a bit cramped, as I felt rushed to leave in order to provide seating. So I'm being honest but overall it's a decent hotel.

"Excellent"

5
28/06/2016

This is a very clean and spacious facility that is also fairly priced. Staff at this hotel are highly dedicated and put guest satisfaction over and above everything else. They appear to love their jobs. Will stay here again.

"Great Stay Extremely quiet rooms"

4
28/06/2016

Enjoyed our stay with our extended family for one night. All three rooms we had we could not hear anything between walls, floor, or Ceiling.(We were on the 2nd floor) Road noise for those of us that had rooms on that side was all that was heard. Air/Heating unit was very quiet. Pool was very warm. Almost too warm for my liking but the kids loved it. Breakfast has lots of lactose, and gluten free items. (I didn't require them, but it was very evident by the labeling of things) Only thing that was an issue, the hotel staff would not let our family put tables together so we could all eat as a family. Rooms very clean, spacious, comfortable, updated and very affordable. Parking spaces are narrower than my liking especially in the front. (Drove a full size truck). If hotel is full, it may be difficult to park a larger vehicle. Majority of parking is in the back of the hotel. I would stay again. About a 20 Minute trip to the Oregon Zoo from this property.

"Great place to stay while in town for a wedding"

5
27/06/2016

This was a great hotel to stay at while visiting Tigard for a family wedding. The front desk help was friendly and helped us get extra bedding for our extra guest. Our ground floor room was quiet and clean and everything was in good working order. There was a tasty full breakfast buffet that was different each day. The only drawback was a super-busy dining room on the second day; we had to take our food to our room to eat it because all the tables were busy.

"Excellent!!"

5
23/06/2016

I have zero complaints! Most hotels I usually stay at are either really expensive or dirty. This hotel was convenient, SPOTLESS, comfortable and quiet! The pool was great, too...clean and clear AND warm! This will be our go-to hotel for stays in Portland from now on...

"Amazing first impression "

5
23/06/2016

This is a very warm and comfortable place to stay. Our room was spacious and comfortable and the kind, friendly and sensitive attitude of Greg topped the end of a long days travel perfectly. Andrew also did an excellent job in making sure are needs were met by putting in a handicap chair in the shower for my mother. This is a very nice place to stays I would highly recommend staying here. The rooms are up to date and modern, it's obvious that management pay close attention to detail.

"Hotel stay"

5
23/06/2016

We've used this hotel for our family reunion several years running. The appearance, comfort of beds, cleanliness, professionalism and friendliness of staff and the great breakfast offered combined with the value makes it so we wouldn't want to try anyplace else.

"TOP NOTCH"

5
21/06/2016

We were completely thrilled with this hotel. Actually took pics of the room, it was so nice! Leather headboards, mints on our pillows, great pillows, chilled mini-fridge, nice big flat screen, AC unit was perfect, shower was awesome, tasty coffee, we could not have been happier with this experience!

"Good place to stay"

5
21/06/2016

The room was very clean. All the drains worked absolutely. The microwave and refrigerator were clean and worked well. The bed and pillows were of high quality and very comfortable. I was not at all familiar the area of its location. Had I not had a gps coming and going would have been difficult. There was food and shopping within a short walking distance, Some of it was across the four lane Pacific Hy. The intersection lights are not pedestrian friendly. The breakfast was processed food and better than nothing. The service person was very nice and she presented herself well. I was impressed with how clean the room and bathroom was. It was just a pleasant experience. The grounds looked good and the noise levels were minimal. The discounted rate really gave me a feeling that I was getting a really good value for the dollars.

"Stayed over Father's Day Weekend"

4
20/06/2016

This is a nice property. It has changed to a BW Plus and raised the price. Still pretty much the same amenities. Good breakfast and the dining area is really kept clean. Great coffee. Front desk staff is always courteous and friendly. We are welcomed back as returning guests and always invited to return.

"Nice place"

4
19/06/2016

The room was clean and good size, bathroom was a little small, and sink space is in main room. The bed was really comfortable and I felt safe there. Staff was really friendly. I know we slept in, but when we went to eat breakfast they were out of everything but cereal......

"Great place to stay in Portland area"

5
17/06/2016

We stay at this hotel whenever we stay in the Portland area. The hotel staff and amenities are excellent! They serve a full line breakfast, so we don't have to take extra time to plan on stopping to pick up something to eat! The have coffee machines in the room that brew one cup, which is just right for us. They also have pumps in the shower with soap, shampoo and conditioner, so I don't have to pack these items.

"Stay here when visiting in Oregon"

5
16/06/2016

I like the hotel because it is very convenient for my travel needs and the check in and check out are very easy. It is also easy to book with Best Western on line and to use the direct call to them to book a room and answer any questions and make to trip work out for you.

"Very good overall"

4
14/06/2016

This is a beautiful property. Very clean. Super nice, helpful staff. Beautifully appointed rooms, good working wireless Internet, The beds are a bit hard for our taste, breakfast has good choices but would rate the quality as just OK. Coffee is fabulous.

"Great room and location, but service lacking"

2
09/06/2016

We stayed here on a visit to see our son and his wife who lived nearby in Beaverton. We've stayed at 5 different Best Western Plus hotels in the past year, and like the brand, even though we don't stay enough total annual nights to qualify for rewards (not a problem for us). This hotel is in a good location, easy to find, and on check-in, we were pleasantly surprised to see what a really nice room we had. We had reserved the room with in-room hot tub, and this was the nicest room we've seen in a Best Western. The room was clean, big, very nicely done, and appears to have been updated recently. So no problems at all with the room itself. The troubles for us began at check-in (on a Friday evening) when we asked about the breakfast offered in the mornings. We had a race scheduled for the next morning (Battlefrog Portland, you'd love it if you're into obstacle course races) and hoped to be able to grab a quick breakfast before heading out. We asked the front desk what time the breakfast was served and were told 6:00-9:00 AM. I didn't hear him (my wife did), so I asked again, and we were definitely told 6:00-9:00 AM. When we got up the next morning, and went to eat at 6:30, the doors to the breakfast area were locked. No signage indicating why. We went to the front desk, no one there, but a sign indicated that he was 'preparing coffee' for breakfast and to knock on the breakfast room doors if needed. So we did. The guy came out, looking annoyed that we were interrupting him, and when we told him we thought the breakfast was served from 6:00-9:00, he said, "well yes, it's served from 6:00-9:00 during the week, but on weekends it's served from 7:00-10:00." Great, good to know. Luckily we had time to wait and eat right at 7:00 and still make our race start time. But to be given the wrong time the night before (twice) was ridiculously annoying. So, back to the evening before, after we'd gotten settled in and and were winding down, we wanted to watch TV. However, we couldn't get the closed captioning to come on. I'm hard of hearing, so that's kind of a big deal to me. We didn't want to bother anyone at the time, had an early morning wake-up coming up, so we just let that slide that night. When we were talking to "annoyed guy who was supposed to be at the front desk, but was busy making coffee in the breakfast room" before breakfast, we mentioned the TV captioning not working, nor would the 'setup' button on the remote do anything, he asked for our room number, and said he'd have it looked at. After returning from our race later that day, we found that A) the room hadn't been cleaned from the night before, and B) the captioning on the TV still didn't work. We went to the front desk and reported both issues. The guy there said he'd get housekeeping to clean the room, and said to fix the captioning issue to hold down the setup button for 5 seconds until the TV turned off. Then captioning would work. We went back to the room and tried that. Didn't work. We cleaned up, and left for the evening. When we returned, the room still hadn't been cleaned, and we had no clean towels (we had a race earlier, remember, so we had dirtied the towels and hoped for new ones). We went to the front desk, reported that the room still wasn't cleaned, and we needed clean towels. We had to ask twice to get clean towels, and the front desk guy had to go back to housekeeping to get them. So yay, clean towels, but room was never cleaned. Oh, and the captioning on the TV still didn't work (obviously no one had vistied our room the entire day). Since we were leaving the next day (two night stay total), we decided than and there that housekeeping certainly wasn't getting a tip, the staff sucked, and this review wasn't going to be pleasant. The closed captioning was never fixed for our entire stay, the room was never cleaned, and front desk staff seemed more interested in telling us why things weren't done rather than getting things done. I should note that we were more than pleasant in our interactions, except for late Saturday night when we came back to a still dirty room and needed towels. We didn't raise a fuss even then, but were stern about needing clean towels for the next morning. We have no intentions of staying here again, in spite of the hotel's closeness to our destination. In fact we've already made arrangements with another hotel for our return trip in August. While location and condition of the room is what draws people to hotels, it's the people and the service that makes the stay worthwhile. This hotel has a serious need to train their staff in handling guest requests, and taking care of problems quickly and efficiently.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Thank you, Prashant

"All around nice place."

4
09/06/2016

My husband and I have stayed in this hotel before and have always been pleased. I want to say they have recently updated the decor but I can't be one hundred percent sure. When we checked in I could see instantly that the grounds were very well-kept. As I walk into the lobby I was greeted promptly and checking in was a breeze. We got to our room and I was blown away buy how clean, fresh, and well decorated it was. The bed was firm yet comfortable at the same time. They had plenty of pillows so we didn't have to ask for more from the front desk. Also it was nice to have the mini fridge already cool so we could put our leftovers from dinner in there. The AC was functional and quiet which was a plus. Normally I would have given this hotel 5 stars but on the second night we ran into an issue. We came back very late, around 11:30 at night. All I wanted to do was take my shower and go to bed but when I looked into the bathroom I saw that housekeeping had taken every single time we had, even the floor mat and didn't replace them. All we had was a hand towel and a wash cloth. So that was a major inconvenience. We ended up calling the front desk to see if we could get towels from them and they said they would keep some aside for us and we could come down whenever we were ready. Also housekeeping didn't replenish the coffee supplies and instead of making the bed they essentially just straightened it out in a way. Above all I would still highly recommend this hotel. I'm thinking we may have caught housekeeping on a bad day. Looking forward to another stay in August.

"Reasonable price and excellent hotel."

5
08/06/2016

Excellent hotel located not very far from Portland at a very reasonable price. Comfortable, clean, friendly staff, good breakfast and just about everything we were looking for. I don't have more to say but need to add these words to hit the minimum of 200 words.

"A nice stay"

5
07/06/2016

Very nice and appealing hotel. Staff goes over and beyond to make a great stay. Rooms nice and very clean. Great tv and wide channel selection. Wifi great. Breakfast was just so so although there were plenty of selections. Nice to go to a hotel where everything works and the staff is great and the hotel is very clean such as this hotel. Definitely will come back for another stay.

"Best stay of the trip!"

4
31/05/2016

Only had the pleasure of staying at this hotel for 1 night before catching our flight home. But what a beautiful hotel, clean, modern and a friendly staff. Our room was beautiful, we chose the room with the spa so we were on the 1st floor. It was quite relaxing and the bed was very comfy. Our flight left early on Saturday so we were unable to partake in the continental breakfast. But this is a lovely hotel and I would definitely advise you stay here if you're in the area!!

"King City visit"

5
31/05/2016

Room in excellent condition. Love that side of the of the hotel, quiet and cozy. Everything inside the room works perfect. Comfortable bed. Wish list: Spanish speaking channels, i.e. Univision, telemundo, etc.

"Memorial Day Family Visit"

5
31/05/2016

The Northwind Best Western was a last minute selection but it was a first rate choice. We were surprised at how nice the rooms were and the overall quality of service. It was warm on the nights of our stay and I really appreciated the quietness of the HVAC - it did not intrude on sleeping at all.. The only complaints we had were the firmness of the pillows.

"Overall very good"

4
27/05/2016

Location is a bit off the I-5 aways but we prefer more suburb hotels anyway. Nice lobby, pretty quick service and accommodated our request for top floor away from the elevator. Pleased to see this remodel included laminate wood floors, so nice instead of yucky carpet!! Bed was comfortable. Pretty decently quiet at night. some road noise but run the fan and it should drown it out. Wifi is a little funky....two passwords one for am and one for pm??? strange. For the price paid compared to other Portland hotels, was very good value I think.

"EASY HOTEL TO VA HOSPITAL"

5
25/05/2016

This hotel is right on Hwy 99 and with a minimum of turns we were able to get to the hospital with getting lost. There are closer hotels, but we didn't want to hassle with the traffic. The hotel is convenient from I 5 by way of Hwy 217.

"Great place to stay!"

5
17/05/2016

Good location, comfortable beds and clean rooms. Free parking and just overall nice place. Our family enjoyed our stay. The rooms are very quiet and you cannot hear your neighbors. The breakfast items were decent and there is one lady who is always working the breakfasts and is very nice, friendly and loves people.

"GREAT PLACE TO STAY, LOWER PRICE, WORTH THE EXTRA DISTANCE"

5
16/05/2016

We have been traveling for a month and a half staying at quality places, and this is about the best we have found. Spacious, clean, friendly, helpful. You cannot do better, and if it is a bit out of the way, it is worth it I assure you.

"Home Away From Home"

5
16/05/2016

If you want a clean, comfortable place to stay while visiting Tigaard Oregon we suggest The Best Western. The beds are firm, yet comfortable, the staff is awesome, the food ..wonderful. When you think breakfast here think of..Yogurt, hard boiled eggs, mixed fruit, apples, oranges, waffles, eggs, bacon, sausage, biscuts, gravy, toast, bagels, orange juice, coffee, cereal. The main dish changes daily so you probably would both get the bisquits and graey on the same day as the bacon, egg, hash browns. There is a pool and an exercise room (which we have not used) available. IF you should happen to have a problem, the staff responds promptly (this last time our toilet plugged and there was a satff person at our door to fix it within three mintes!!) . We have never checked out of a hotel as fast as we did this last time. We turned in the keys, said good bye and were on our way out the door. We highly recommend this hotel.

"Great staff"

5
15/05/2016

I stayed here as a teacher leading a student field trip. The staff was friendly and interested in us. They each asked us about our trip and even researched things we had talked about to let us know more and to show they cared.

"Very clean and an awesome whirlpool tub"

5
09/05/2016

My fiancee and I stayed here after some extensive hiking in the Columbia Gorge. The hotel is very clean and the bed was super comfortable, but the best part was the huge whirlpool tub in the suite. After a couple days hiking we were very sore and the tub helped to melt away the pain in our sore muscles.

"Favorite Hotel"

5
06/05/2016

We always stay at this hotel when we are in the area. Staff is friendly, rooms are clean. During this stay, the breakfast room staff was quick to replenish the food and the room staff had made our beds and given us new towels during the time we were downstairs for breakfast. The hotel is on a busy street but it is always quiet in the room.

"Very nice"

5
25/04/2016

Surprisingly quiet for the location, very clean, friendly staff, extremely comfortable room, I rarely eat breakfast but they had some nice bagels and coffee for me (fruit, waffles, juice, etc., for those who eat a real breakfast). I will be staying here again ??

"HORRIBLE!"

1
25/04/2016

Horrible customer service! Cracked sinks, broken soap dispensers "fixed" with towels shoves in the between to hold it up. Lights not working, moldy fruits for breakfast, kitchen staff yelling at guests, uncaring staff. Don't for anything they'll ask you to go to the store at 1230 am to get it rather then having the item you need available ( even basics). Young adults running around yelling and screaming, hopping around at 230 in the morning.

"Very Nice and Comfortable Stay"

5
24/04/2016

Very Clean and nice room very comfortable. Staff very helpful and friendly.We enjoyed the area close to everything. Nice pool and breakfast was good. Several items to choose from.Room was a good price also.

"Great experience"

5
20/04/2016

Friendly staff, quiet room, even next to ice machine. Nice furnishings and very comfortable bed. Only issue was that soap and shampoo dispenser covers in shower/tub wouldn't stay closed - hardly worth mentioning. Highly recommend this motel!

"Tiny breakfast area"

4
14/04/2016

Very small room where breakfast was serviced, people were forced to take food to their room because there was no where to sit, 4-5 small tables, each with a cpl chairs bumping into each other. Everything else was clean, rooms were updated and front desk service was friendly.

"Perfect Hotel"

5
11/04/2016

We stayed at the Best Western Plus Northwind Inn and Suites on our way to the Oregon Coast. Everything about this hotel was perfection. The desk receptionist was kind and knowledgeable. Our room was gorgeous and clean. I usually feel the need to re-clean everything the moment I got into the door. I did not have to do this. The beds were comfortable, the internet was fast. We will definitely stay here again on our next trip west.

"Great stay"

5
07/04/2016

I traveled to the Portland area to attend my mothers 100th birthday. This facility was the closest to the retirement center that she lives in; I could see the hotel from her window. As a member of an international civic group I spend many nights in a hotel. I feel I'm qualified to say that this hotel is in the top 5% of the hotels I have stayed in. The facility is in excellent condition and every staff member I encountered were courteous and helpful.

"Nicer than I expected for Best Western"

5
07/04/2016

The room was really nice. The breakfast was great. This was a cut above La Quinta. They are making me write 200 characters so this is all I have to say. We were visiting George Fox University and the location was convenient.

"One night stay"

3
01/04/2016

Very nice rooms, furniture soiled. Recommend a better job looking at items in room such as coffee makers, refrigerator, and soap dispensers. Beds were comfortable. Nice shower. Very quiet. Breakfast was the standard motel food. Staff was friendly.

"Disappointed"

1
31/03/2016

Stayed here 2 nights on a family vacation to Portland area. Breakfast was horrible and we woke up the 2nd morning to a room full of ants. Room was big but was either too hot or too cold. Won't be staying here again.

"Awesome hotel"

5
02/03/2016

Wonderful Portland hotel at a great price. Don't pay a ton for not so great hotels downtown, stay here and your minutes from the highway! Best hotel that I have stayed at in Portland, and would recommend this place to anyone.

"Ovenight stay."

4
28/02/2016

The room was clean. The bed was made with sheets covering the blankets, no dirty bedspread. The staff was very helpful in giving driving directions to the airport. They also gave helpful information about restraurant locations.

"Don't look any farther"

5
28/02/2016

Great comfort, great value and excellent customer service. They started to put the radio on so when you enter the room it is really inviting and soothing. Great job Best Western Plus. I love staying here.

"Great, quiet hotel"

5
22/02/2016

Hardly anyone here when we spent a recent Sunday night. Very nice room with great furnishings. Upscale looking interiors. Decent breakfast. Right on the highway, but we had a room at the back so it was very quiet. Walked to a great restaurant across the street for dinner. Would definitely stay here again.

"very cozy and friendly"

4
21/02/2016

very clean and comfortable, but pillows were hard and uncomfortable. the grounds are very nicely kept up. there's a small waterfall in front of the entrance, which gives it a small resort feel. I would ask for better bed dressing and better comfortable pillows.

"happy camper"

5
20/02/2016

Was there over Valentines day and when we got to the room the towels were folded to form two swans kissing with there necks forming a heart. What a special touch. HATS OFF to the maid! They are looking for more character but there is nothing more to say. Special is Special!

"Great weekend"

5
20/02/2016

This was a great lace to stay for a weekend in Portland. The location is great for shopping dining, and ease of getting downtown Portland. The value of the rooms and breakfast are great, very clean and u to date décor. This hotel is usually the one e stay at whenever we go to Portland.

"Offer amenities that are working"

3
19/02/2016

For the area the price could be comparable to other room rates. The tax is higher in this area and any area around Portland is accessible. We went to another hotel that was cheaper overall and 20 minutes away. Closer to our basketball tournament.

"Nice place to stay close to Seattle"

4
14/02/2016

This hotel met our expectations for overall location, comfort and price. The location is close to freeways and other shopping areas for food, supermarket or restaurants. The beds were comfy and staff was nice. Breakfast is standard with not too many choices but enough to get you started on your day.

"Home under repairs, this is perfect place to stay!"

5
07/02/2016

We were having our hardwood floors refinished and had be out of our home for two nights. The hotel/inn is very close to our home, and we were very pleased with how nice the room/suite was. The hot breakfast was an added treat.

"Happy holidays"

4
07/02/2016

Great location and friendly breakfast was quite average though with re heated egg (probably frozen). Rooms were good but quite hard beds. Overall it was good for the price and convenient location to Portland.

"Work trip"

5
07/02/2016

Clean and comfy as always, stayed here 8 times last 2 years, never dissatisfied. Staff is great, pleasant and helpful. Breakfast is better than most. Convenient to a lot of local stores and restaurants yet off the beaten path and fairly quiet.

"Have stayed here for years and will continue"

4
07/02/2016

Always courteous employees. Facilities and furnishings are regularly updated. Maintenence: Broken sink basin needs replacing. Fridges have been noisy for years. Get them out or put in new, quiet ones. Cleaning: Use a brush to clean around the installed sosp dispensers. There is scum and hair present. Yuk.

"Every Year The Best Place in Tigard"

4
04/02/2016

Every year we bring our Senior Boys basketball team to Portland to train and play exhibition games and the Northwind Inn and Suites is perfect place with quick access to I5 and amenities all around. The hotel is clean and classy, with an understanding staff.

"Best........Western"

5
01/02/2016

Best place to stay in Tualatin, OR. Close to a number of businesses. Rooms as spacious and quite. Staff is attentive and generally delighted to see you. Plenty of parking and restaurants, grocery stores near by.

"Quick trip"

5
30/01/2016

Great place. I don't stay anywhere else when I come to portland. Great room, great free breakfast and place is always kept up. Just a great value for your dollar. I believe that the owner of this establishment actually cares about his customers and it shows in his staff.

"Clean, comfortable, friendly."

5
25/01/2016

This was an excellent hotel. The decor very attractive, very clean and comfortable. The breakfast had good variety. I would stay again and recommend this facility. I was greeted and registered quickly and everything was explained without me feeling like they were herding cattle. The decor was very up to date and fresh. The location was excellent and close to many restaurants and retail establishments but sat off the street far enough you did not hear traffic. Very quiet.

"property was very nice"

5
25/01/2016

Landscaping was beautiful. Very relaxing atmosphere. You could tell someone enjoyed their work. Building was very clean and kept up. When you drive by the hotel on Old Hwy 99 it stands out among all the other businesses.

"Fun in Portland"

5
24/01/2016

Great time with my family. Price was great. Enjoyed or visit and will be back to Best Western in Tigard again. Staff was very nice and helpful. Good breakfast, great rooms, warm pool, can't wait to come back

"Good"

4
24/01/2016

Room was ok, the pool was great, nice and warm. The breakfast was not so great. Fridge in room sounded like running water all the time. Tv service was very spotty, some channels would work then would not.

"Excellent hotel!"

5
24/01/2016

Have stayed at this hotel many times. Excellent location, large, comfortable rooms, pleasant staff. The room decor is quite nice, plenty of comfortable seating. Location is close to restaurants and shopping.

"Fine local digs when visiting the family..."

4
20/01/2016

My husband and I flew into PDX to visit my mother for her birthday. She did not have enough room for us and we found a place closest to her to overnight. The Northwind BW was an excellent choice. It's not just a clean place but one that is well taken care of and managed and manages to stay in tune with technology and comfort. We only stayed one night but would not hesitate to stay there again!

"Great hotel and location"

5
16/01/2016

We enjoy staying at this hotel for its location near shopping, close enough to Portland to use for doctor appointments, It is always clean, with comfy beds, great breakfast, free newspaper and friendly staff. The price is much better than staying in Portland.

"Great time"

5
16/01/2016

The value for the family suite was affordable. We had a great party and the people who stayed the night had a great experience. I paid for the room but did not stay the night. When I left I knew the people staying the night would not have to worry in the morning that something wouldn't be covered or have to pay any extra fees.

"Very Nice Hotel"

5
11/01/2016

Hotel was very nice and front clerk very friendly and helpful. We were dropping our daughter off at school in Newberg and had stayed at the Best Western in Newberg, but it wasn't any where as nice or the people as friendly as the Tigard, Best Western just a few minutes from Newberg. We will be staying here again. This was our 2nd visit in 3 months.

"very nice place to stay"

5
10/01/2016

We really appreciate the staff. They always try to meet our needs. The rooms are clean and comfortable. There is a nice individual cup coffee maker with great coffee packets. We always enjoy and appreciate the breakfast provided. It is free with your stay, and offers a great selection of foods!

"Oregon"

5
08/01/2016

Thank you for providing a clean and friendly place. Enjoyed the warm pool and hot tub indoors. I do however perfer the paper coffee cups to the regular coffee mugs and cups. Its a nice touch but when traveling sanitary wins over homeyness. There is just too many nasty stories about how the cups and glasses are cleaned by same rags as the toilets and such. I know that probably does not happen here but just the fear is enough for a heavy traveler like me. =)

"heading to california"

5
03/01/2016

i travel until i,m ready to rest. i look for best western because i,ve never had any complaints. this was a clean hotel with a good size room.every thing was availible, but i only needed a good sleep. i was ready the next day to continue my trip. thank you

"Very Good"

4
03/01/2016

I stay here every Christmas for a few nights. The hotel has always been nice and is a bit sharper and cleaner and newer these days. The Breakfast is mostly carbs, but it's free, and the coffee isn't terrible. SO that's not the worst way to start your day. If you're looking for a traditional american breakfast, you'll be disappointed, but it you just want some toast or a waffle or cereal, you'll be fine.

"Great place to stay in Tigard, Oregon"

5
28/12/2015

Our car broke down in Sherwood and we needed a place to stay the night, the staff was very friendly and found us a room, this is a great place to stay,, it was quiet and the bed was very comfortable, thanks so much!!

"A Great Best Western Property in Tigard, Oregon"

5
27/12/2015

We have stayed at the Best Western Northwinds Inn on numerous occasions. It is a superb facility. The rooms are terrific; great beds, wonderful breakfast, and a very courteous and professional staff. We highly recommend this Best Western property to anyone visiting the Portland, Oregon area. It's out of downtown, but fairly close to a large mall, and many good restaurants.

"Christmas trip.."

4
26/12/2015

Traveled from Southern Oregon. Came for overnight stay for Christmas and family celebrating. The room was clean bed comfy. But I have to say on the downside people next to us had very noisy dogs that barked many times during the night and woke us up early in the am. I suggest people with pets be put in an area away from other guests.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Merry Christmas! Hope you had a great family time! Thank you for your feedback; we do not allow pets unless the guests have been very regular with our hotel. We certainly do not allow pets that are likely to inconvenience other guests. A call into the front desk could have resolved in addressing the issue, however we do apologize for any inconvenience. Hope to see you again, Sincerely, Prashant Gupta, CHA

"Christmas stay"

4
25/12/2015

Just want to give a thumbs up.. Accommodations were nice. The breakfast was lacking a bit. Could have been open longer the 9 am being a holiday week and with the amount of guest, food should have been replenished quicker. The staff was friendly and helpful. All in all good stay.

"Great stay"

5
20/12/2015

Very nice people here at Best Western . Room was clean and stocked up on the needed amenities for my stay. Breakfast was great lots of options and fresh. I'm a rewards member so I do love staying at Best Western

"Comfortable and quiet"

5
16/12/2015

Reasonably priced hotel with all the amenities and breakfast and coffee and great location. Indoor pool with hot tub, 3 floors, all quiet. Large HDTV with great cable package. Mattresses are a little stiff, but very clean with loads of pillows. If you like skinny pillows, bring your own. Free internet. Close to shopping. Pets allowed.

"holiday stay"

4
09/12/2015

Room was clean and comfortable. Wish the hotel had more handicapped friendly rooms. Only negative experience was with other guests in the breakfast room. Young couple (brother-sister) obviously came in right from their bed and barefoot. Mentioned this to staff, but they were not asked to leave until properly dressed.

NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review
Dear Guest, Thank you for your recent stay! We have 5 guest rooms spanning different room types out of 71 to accommodate special needs. As for breakfast, we do experience unpleasantness ranging from dress code to wastage but find ourselves in a difficult situation. I will address this to our breakfast attendants to be more particular about the attire & in such instances take the help of front office staff to address appropriately. Sincerely, Prashant Gupta, CHA

"Nice hotel within an easy commute of Portland"

4
19/11/2015

Hotel was roughly a 20 minute or so drive south of Portland. There are several restaurants within walking distance of the hotel. Room was clean and quiet. Breakfast was pretty good, I'd say a continental plus style. Stayed here one night then returned for an additional two nights on the same trip.

"Best Western has been my choice lately"

4
10/11/2015

Best Western has been my default the past few years and they haven't let me down yet. My stay here was no exception. Clean and convenient. I was a little irritated that I am a rewards member and I cant walk in and get a good deal. I have to sit in their lobby and book online through Hotels.com to get a decent price then check in. I am certain this makes sense to someone smarter then me but I find it very irritating. I thought the breakfast was a decent selection and the staff was friendly and helpful. I always demand lots of outlets and decent free wifi which this place has.

"Good place to relax"

3
06/11/2015

My husband and I stayed here for 4 nights. There were good and not so good points about it. Good-the room was spacious with a great shower and comfortable bed and no problems with internet. Not so good-pillows were on the hard side (I had brought two from home to use). Breakfast was a selection of eggs, whole and cut fruit, yogurt, waffles, muffins & pastries, toast, cold and hot cereal, juice & coffee. With daily specials of different sausages. The hot cereal tasted terrible, like it had been really watered down when mixed up. I recently had to go gluten and dairy free and there were no options for me except the fruit and eggs. The motel could have at least offered a gluten free bread or cold cereal, and either almond or coconut milk. Thankfully there was a fridge in our room so I bought gluten free waffles and took some down to the breakfast room every day to eat. We used the swimming pool and hot tub once. The jets on the hot tub were terrible with hardly any pressure. We mentioned it to the desk and all they said was they would look into it. Overall, I would stay here again and hopefully they will fix the hot tub.

"Best hotel in the area!"

5
06/11/2015

Excellent experience. Staff at all level performed better than at many more expensive hotels. The wifi connection was simple and fast allowing me do conduct my business without interruption while traveling. My highest compliments for the manager, he obviously keeps his team motivated, happy-looking, and in general a very well run operation.

"So much for a good price!"

5
03/11/2015

This hotel has it all! The room and its amenities are laid out logically, and little touches make the difference: classical music and mints on arrival, a beautifully made bed, larger wall dispensers for nice-smelling products (less plastic waste), a large vanity (outside the steamy bathroom) with incandescent lights for makeup, many other light sources around room with fluorescent bulbs to save energy, a wall fan that stays on instead of clicking on and off all night (thus waking you up 35 times), multiple conveniently placed outlets for devices (no unplugging the lamp to plug in your phone or laptop), lots of storage space, clean, great price for what you get, etc. The staff are incredibly professional and courteous, and the hotel decor is warm and nicely modern. We were thrilled!! Pus the breakfast was better than most continental breakfasts!

"Terrible Breakfast-Won't stay here again"

3
28/10/2015

Only 6 tables for all the guests, cold biscuits, stale coffee cakes, powdered eggs (tasted like it anyway), fresh fruit under-ripe and the air conditioning blowing on every table so warm food is cold before it can be eaten.

"Great value"

5
28/10/2015

Staff is very welcoming and helpful. My room was very clean and comfortable. The location is nice, quiet and safe especially if you are traveling alone. Grocery store and pharmacy across the street just in case you forgot something.

"Different!"

4
28/10/2015

We liked this hotel that sounds like a chain but has a local owner touch ti it. Comfortable: absolutely. A varied breakfast bar not to be missed. Gel, shampoo and conditioners are supplied by wall-hung dispensers, So if you are concerned about what touches your skin, take those little bottles you removed from other hotels. A good place for a stay in Tigard/Newberg/Sherwood.

"Top choice for area"

5
24/10/2015

I travel frequently on business and this is one of the best places I stay in Oregon. The rooms are spacious, pleasant, and well laid out. The L-shaped desk and chair is perfect for business and their are 2 outlets on desk and each night stand. The bed is high and comfortable. The staff are always helpful and the model of courtesy. Breakfast is standard fare with good variety and average quality. Get there early if you want a table as the room is small.

"hotel rating"

5
17/10/2015

Great location to Hwy. 99W. Extremely comfortable rooms. Breakfast fare varied and delicious. I have family that live nearby and it is most easy to get to their residences. I have stayed at this hotel many times, and it has always been a pleasurable experience.

"Close to perfect, but...."

5
14/10/2015

So much to like and love about this place. I stayed one night to visit with a friend who was passing through Portland. Positives: The rooms definitely punch above their weight class. Absolutely beautiful, looking like they belong in a higher-level hotel. Impeccable cleanliness. Room is above average size. Huge TV if that is important to you. Incredibly comfortable bed. I slept wonderfully - I heard not a single sound outside my room. Breakfast was fine. Nothing spectacular, but nothing to get excited about. I didn't use the fitness center, but peeked in and it looked fine. Negatives: Hot tub was broken during my visit. A huge bummer since for me hot tubs are a big reason I enjoy staying at a hotel. The carpet outside 2 rooms was soaked the entire 20 hours I was checked in, like someone had thrown many gallons of water on it. Staff (including the operations manager) was aware, but seemed very unconcerned about it. Attention management - if you make me think you don't care about that, I wonder what else you don't care about. Why do hotels have to have volume on TV going in breakfast areas? We are bombarded with TV so much, is some peace and quiet at breakfast too much to ask? Turn on the closed captioning for those who want to watch. Location: Shame on me for not looking more closely at a map. I was disappointed with the hotel's location. Surrounded by generic shopping strips, and near nothing real. Portland is 20+ minutes away. Traffic on Monday outside the hotel was surprisingly heavy and slow, even at 10am. But overall, if the location works for you, this is a great choice.

"Issues, but helpful staff"

3
04/10/2015

Upon arrival at our room, we found trash in trashcans. Front desk clerk was very apologetic and took care of it. Later we discovered we didn't have pad and pen or plastic water cups - it was like the room didn't get the complete treatment after last occupant. He was also very helpful and personable at other times. Had an ant invasion and although maintenance came and sprayed, the spray nearly asphyxiated us and we had to leave the bathroom vent and a small travel fan on while we vacated for a few hours. No outlet in bathroom made it very dark at night when we couldn't accommodate the night light we travel with -- a necessity for a handicapped person (no one wants to turn on a bright overhead light in the middle of the night!) Poor design of accessibility in shower. We found the breakfast a little sparse in comparison to other BWPs, but it was adequate. Plugs provided on nightstands / lamps were very helpful.

"great place to stay"

5
03/10/2015

This is our favorite place to stay when visiting the Portland and/or Vancouver areas. The rooms are attractive and clean. They provide dispensers (with good quality products) in the shower and sink areas with soaps, shampoo, conditioner and lotion. The beds are comfortable and there is plenty of sitting space/furniture. They also provide a free hot breakfast that is tasty and very convenient. The pool is nice and clean and the treadmill works smoothly. The employees are all very pleasant and helpful!

"Great stay"

4
02/10/2015

Loved staying at this hotel and would go back and stay again. Great staff, clean room and loved having coffee available all the time. It was the perfect location for what we were doing. I would recommend this hotel to anyone

"Great Vacation Location"

5
01/10/2015

This hotel is in a great location. There are plenty of restaurants in the area, many offer gluten free choices in case you require only certain foods. There are many shopping centers/mall within minutes of this hotel. Downtown Portland is only 15-20 away. I will be returning to this area again for vacation and will definitely stay at this property again.

"Comfortable, clean with marvelous surprises!"

5
27/09/2015

Chocolates, by the bed, lovely décor, real coffee mugs, towels formed into swans...even the parking lot was laid out thoughtfully! Staff was great, helpful and friendly. The location could not have been more convenient for my business. I slept like a rock. Would definitely recommend to anyone, and would stay there again happily.