habitación 1
habitación 2
habitación 3
Código ventaja

Best Western Hotel El-Quartelejo Inn & Suites, Scott City

4.5/5  - basé sur 187 notations.
1610 S Main Street, 67871-5095, Scott City, United States - Ver el mapa
Best Western El-Quartelejo Inn & Suites - Vista Exterior El Best Western El-Quartelejo Inn & Suites se encuentra en el centro de Scott City. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Bienvenido al Best Western El-Quartelejo Inn & Suites. Convierta su próximo viaje en una experiencia inolvidable en nuestro hotel de Scott City, situado a poca distancia en auto de las ruinas de El Quartelejo Pueblo y las Monument Rock Chalk Pyramids. El Museo de El Quartelejo se encuentra asimismo a poca distancia de nuestro hotel de Scott City y es un lugar de obligada visita para los aficionados a la historia o para aquellos que deseen conocer la cultura local. Nuestro hotel se encuentra junto a las localidades de Dighton, Leoti y Oakley, lo que permitirá a los viajeros acceder con toda comodidad a las inmediaciones del hotel con la mayor facilidad. No obstante, nuestro hotel da la máxima prioridad a la comodidad y la relajación. Disfrute de un baño en la piscina cubierta de agua salada y en la bañera de hidromasaje de este hotel con acceso a Internet de alta velocidad recién renovado y que le ofrece el lugar perfecto para relajarse tras un día de recorridos por la zona. Con una excelente ubicación a poca distancia de numerosas áreas recreativas, muchos de nuestros huéspedes se encuentran de viaje aquí para disfrutar de senderismo, ciclismo, paseos en barco y de otras muchas actividades. Si desea estar situado junto a la naturaleza en un entorno con todas las comodidades de la vida moderna, está en el lugar perfecto. Nuestros huéspedes que viajen en motocicleta Harley podrán disfrutar de nuestra estación de lavado con trapos limpios para mantener su máquina en un estado óptimo. Nuestro hotel es el único perteneciente a una gran cadena de la zona y los viajeros cuentan con nuestro establecimiento para disfrutar de lo mejor en servicio y calidad. La caza del faisán atrae a numerosos visitantes hasta nuestro hotel de Scott City, que además ofrece numerosas oportunidades de recreo en el Parque Estatal del Lago Scott. El festival de arte y artesanía Whimmydiddle es un evento anual que atrae a numerosos visitantes y nuestro hotel estará encantado de alojar a los visitantes que deseen asistir a este magnífico acontecimiento celebrado en la región. Desde las ferias de los condados locales hasta los numerosos eventos especiales, en las inmediaciones de nuestro hotel siempre podrá encontrar alguna vibrante actividad. Este hotel de Scott City está especializado asimismo en viajes de negocios. Los empleados de Custom Cattle Feeding y los sectores agrícola y ganadero, así como de la prospección petrolífera y de gas son otros de los habituales en la región. Tanto si se encuentra aquí en viaje de negocios como para conocer las inmensas posibilidades de los campo petrolíferos locales, necesita disponer de un hotel con una excelente ubicación y unas amplias y apacibles habitaciones. Permítanos proporcionarle todo el espacio y el lujo que pueda necesitar para disfrutar de una experiencia verdaderamente inolvidable.

Best Western

Hotel El-Quartelejo Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
Ver más Ver menos

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 187 huéspedes
NOTA EMITIDA
Excelente
135
Muy bueno
32
Normal
9
Malo
7
Pésimo
4
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
8
De negocios De negocios
60
En familia En familia
74
En pareja En pareja
35
En solitario En solitario
13
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Nice Stay on the Way Home"

5
25/10/2018

We stayed at the hotel on our way back east from a road trip. The room was very clean and quiet. The hotel amenities, such as breakfast and guest laundry were great. The location was easy on/off from the highway. Thanks for a great stay.

"What a hidden gem"

5
14/10/2018

We arrived expecting what we have come to trust from Best Western Hotels and were not disappointed. The young lady at the desk welcomed us cheerfully and had fast information on rooms, obviously took pride in where she worked and enjoyed visiting with us. The room was clean, spacious and very comfortable. Breakfast in the morning was hot, fresh and not rubber as happens at times. Well done!

"Great Stay"

5
04/10/2018

Staff was friendly upon check in. The hotel & rooms were clean. Bed was very comfortable. They had a hot breakfast in the morning. It was nice to see breakfast started at 6am on the weekend, many times they start at 7 and I have to be gone by then. I will stay there again.

"Excellent hotel in a small town."

5
27/08/2018

Not unlike Scott City itself, this BW hotel was tidy, friendly, and a good value. We will definitely be staying there again in the future, as it is conveniently located near Lake Scott State Park and the town has a decent choice of restaurants.

"Stay over last minute"

4
15/08/2018

We were headed to Colorado & made a stop in Scott City to see some old friends. We decided to stay the night & chose this hotel thinking on a Wednesday shouldn't be to busy!! We got there at 4pm & only 2 rooms left (double queen or king suite). We got a 10% discount for AAA & were allowed to park our Harley's under the drive threw area! The double queen had lots of room & the beds were very comfy! The hot breakfast is only till 9 on week days, that could be a draw back for some. The pool & spa were well maintained & had fresh towels!

"Michelle was excellent!"

5
18/06/2018

We got into Scott City very late and they were really booked up, but Michelle was very friendly and helpful and made us glad we picked the Best Western over some of the other places in Scott City. Staff at the breakfast was friendly and kept everything stocked. Would definitely stay again.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you so much for choosing to stay at the Best Western El Quartelejo Inn and Suites of Scott City! I am so glad that you were greeted with a friendly smile and warm welcome. I will let Michelle know that you appreciated her friendly hospitality! I am also glad that you enjoyed our breakfast bar. Our ladies work hard to make sure all of our guests receive fresh, hot food every morning--regardless of the time the guests come down to eat. Please keep us in mind when you pass through western Kansas. Enjoy the rest of your summer! Warm Regards, Averil Barmann, General Manager and Staff

"Nice hotel in the middle of nowhere"

5
02/06/2018

Pleasantly surprised by this best western hotel. Staff was very nice and helpful. Clean and comfortable, and quiet room. Breakfast was good, internet decent, although a little slow at times. Plenty of parking. No premium TV channels.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review. We are now in the process of upgrading our hotel-wide wifi system. Please keep us in mind whenever you are in the area...we would love to have you! Sincerely, Averil Barmann, General Manager and Staff

"Very nice and clean hotel"

5
23/05/2018

We were passing thru Scott City Kansas and needed a place to stay. The Best Western is where we landed, and we were pleasantly surprised. The hotel was clean, and the staff were extremely friendly and helpful. The hotel has a pool and a hot tub as well as an exercise room. We stayed in a downstairs suite and it was plenty roomy and the bed was very comfortable. They have a free breakfast as well. Highly recommend staying here if your out in this part of the world

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! We are so glad that you selected our hotel for your lodging needs and we exceeded your expectations. If you find yourself in the area again, please check out Historic Scott Lake State Park and Monument Rocks--all within 30 miles of our hotel! Warm Regards, Averil Barmann, General Manager and Staff

"It's a nice one"

4
09/05/2018

I Stay here every time I travel here. Very clean, friendly and the beds are always comfortable. Staff is nice and helpful with whatever you need. Always a smile and nice attitude. I highly recommend this hotel.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review and recommendation of our hotel. We appreciate your positive feedback regarding your stays here. We look forward to your next visit! Have a wonderful summer! Best, Averil Barmann, General Manager and Staff

"Amazing staff and room!"

5
07/05/2018

This was an extremely clean and affordable room with excellent breakfast and service. Will stay again & again! Was located near shopping and close to downtown. I wish all places were as clean and friendly!

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you so much for your kind words! It was a pleasure and a privilege to serve you! Please come see us whenever you find yourself in western Kansas! Safe travels to you! Warm Regards, Averil Barmann, General Manager and Staff

"Great stay"

5
16/04/2018

Clean and a great place to stay. I would recommend it to any of my friends or coworkers a stay at this hotel friendly service happy faces an overall great place stay. It was in a great location near places to eat.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind words regarding our hotel. We strive to make every guest's stay comfortable and welcoming. We really appreciate the recommendation to friends and coworkers. We look forward to seeing you again soon! Best, Averil Barmann, General Manager and Staff

"Nice hotel"

5
16/04/2018

If you are visiting or passing through Scott City, Ks, this is the best hotel to stay at.The staff is always friendly and helpful. The breakfast is varied every day and is good. The rooms are nice and always clean. It is quiet and you can get a good nights sleep. Definitely recommend this hotel.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for the beautiful review! We will all miss you dropping in to see us twice a year. It has been a pleasure and privilege serving you. Please don't be a stranger....our door will always be open! Warm Regards, Averil Barmann, General Manager and Staff

"Clean, comfortable room. Helpful, friendly staff"

5
10/04/2018

The property is easy to find, is well maintained, and has welcoming staff who are hospitable and helpful. The room had a comfortable bed and was quite spacious. There is a gas station quite close as well as a number of eating places.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you so much for the pleasant review. I am so glad that you found us hospitable and helpful. It's nice to know that we exceeded your expectations. Please keep us in mind whenever you are in western Kansas! Respectfully, Averil Barmann, General Manager and Staff

"Good, clean room and excellent staff!"

5
22/01/2018

The motel was very clean and I would gladly stay there again. I often feel I have to clean a motel myself before staying the night. This was not the case here..which was a welcomed experience. The staff was very friendly, helpful, and willing to do anything for us to make our stay even more pleasant.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
It was a pleasure to have you stay with us during your family gathering! I really enjoyed visiting with you during your stay. The staff work diligently to provide a clean, warm and welcoming place for our guests. I am glad you noticed! Again, thank you for the review and we hope to see you again soon! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites

"Very nice hotel good value for the price"

4
21/01/2018

Nice and clean room, firm beds, good TV service, good location next to a pharmacy and very swimmable indoor heated pool. Off a main road into town. Very good value for the money. We stayed on way to and from Denver, Scott City is a nice Western Kansas town

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. It is nice to know that we exceeded your expectations when you were a guest with us. We as a staff take pride in our hotel and our little town-- I'm glad you enjoyed both. Please don't be a stranger--we would love to have you stay with us again! Stay warm! Warm Regards, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites

"Treated like roayalty"

5
07/01/2018

My granddaughter and I stayed for one night and the entire staff was fantastic! They were extremely friendly and very helpful. The hotel was clean and well kept. We used the pool while we were there and it was in excellent condition. Breakfast was great as well. Highly recommended.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you so much for your wonderful review! I am thrilled that you felt like royalty when you stayed here. Time with grandchildren is so precious---it's nice to know we were a part of it. Please keep us in mind whenever you visit Scott City--we would love to see you again! Warm Regards, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites

"very nice place"

5
01/01/2018

I am quite pleased with my stay here last month. Very nice clean rooms with comfortable beds. The heating and cooling performed well. I will always stay here in the future when traveling to this area for work.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Hi Mike: Thank you for your review and choosing our hotel. I'm happy that your enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. If you're traveling to our area again soon, don't hesitate to call us. Happy New Year to you! Warm Regards, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites

"a great place to stay"

5
05/12/2017

We were in Scott City to attend the funeral of a family member. It was really nice to have such a clean and quiet place to return to and spend time with other members of our family who were also staying there. The room was very reasonably priced, exceptionally clean, quiet, and very comfortable. The breakfasts were very good. Overall, this place made our stay very pleasant.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review. I am so glad that we made you feel comfortable while you were a guest here. I hope you will keep us in mind if you find yourself in western Kansas. We would love to see you! Sincerely, Averil Barmann General Manager

"Nice place to stay"

5
29/11/2017

This is a very nice hotel it is very clean and the staff is very friendly and the service is great. the breakfast are real good. I would recommend this hotel to anyone . The rooms are very well kept and the room service is good.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
It was a pleasure to serve you! We hope to see you again! Sincerely, Averil Barmann General Manager

"It was ok"

3
18/11/2017

Other than the inability to completely control the heating/ac and the basic lack of internet service (I could never get onto it so just used my cellular service instead) it was pretty decent. I've definitely stayed in worse places. The exterior is very nice, the parking lot was clean and maintained. The room was decorated nicely. I believe this is somewhat of a newer hotel so mostly the amenities were updated and generally pleasant.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for the review. It concerns me that you experienced frustration with our internet and climate control unit in your room while you were a guest here. Our front desk agents are trained to point out the support number located on your key card envelope if you need some assistance connecting to the internet. I wish you would have called the front desk--we would have gladly helped you get connected--this was explained to you at the time of check-in. Regarding the heating/air conditioning unit--again, a quick call at the desk would have resulted in finding a solution to the problem, or we would have moved you to a different room to your liking. Our staff is here 24/7 to provide top-notch service to all of our guests. Please utilize us! Again, thank you for the review. Happy Holidays! Warm Regards, Averil Barmann General Manager

"Nice hotel, but mattress was too firm"

3
16/11/2017

The Best Western appears to be the nicest hotel in Scott City per Trip Advisor reviews. It is a newer hotel, well furnished and decorated. Lobby and rooms were nice and clean. Front Desk staff was friendly and check-in was fast. They have a complimentary breakfast, but we left early and were not able to try it. My only complaint is that the mattress was too firm, making it difficult to sleep.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for the review of our property. I'm sorry you didn't get to experience our terrific breakfast--maybe next time you stay with us! I appreciate the candid comment on the mattress. Safe travels to you! Warm Regards, Averil Barmann General Manager

"Wow"

5
16/10/2017

I would have never expected to find this quality of motel in a small western Kansas town. It had small town friendliness with big town motel and amenities. From check-in to the actual stay and the check out. Everything was great! Thank you!

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your wonderful review of our property! It was a pleasure having you stay with us. We take great pride in our community and our hotel. Please keep us in mind whenever you find yourself in western Kansas! Safe travels! Sincerely, Averil Barmann General Manager

"Best Western - Scott City"

5
06/10/2017

A very nice, clean, and roomy Hotel. The rooms were very clean and comfortable. Refrigerator, microwave, and TV were available. The breakfast was early enough for us to use and it was very good. Internet was available, but we did not use it. Loved the new key entry which was to just swipe your card over the entrance.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! I am glad you enjoyed our breakfast. It was a pleasure to have you stay with us. Your business is greatly appreciated. Take care! Sincerely, Averil Barmann General Manager

"Clean hotel with good staff."

3
06/10/2017

Clean hotel with very good staff. Exterior and common areas had been up-dated recently and were very nice. The rooms were clean, but the décor and furnishings were pretty dated. Breakfast was good. Good location within Scott City

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your candid comments regarding your stay with us. We will soon be doing a hotel refresh. Please keep us in mind whenever you are in need of lodging in western Kansas. Sincerely, Averil Barmann General Manager

"Great Hotel with Great staff!!!"

5
02/10/2017

I have paid three times the money for a room in downtown Denver that was not as nice and comfortable as this Hotel in Scott City. The staff was so kind. My room was very clean. The bed and pillows were awesome!

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for the wonderful review! It's great to hear that we exceeded your expectations. It's also nice to know that we can hold our own with the big city properties. It was a pleasure to have you stay with us. Please come visit us soon! Sincerely, Averil Barmann General Manager

"Wonderful staff and hotel"

5
02/10/2017

My girlfriend and I drove from Colo Springs to Scott City, Ks to attend the Whimmydiddle craft fair. The general manager arranged transportation to the fair for us as I use a walker and quite a bit too far to walk to the fair. She was so helpful as well as the entire staff. Our room was clean and comfortable. We were very pleased.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! I am so glad you enjoyed yourselves at our craft show! It was my pleasure to arrange transportation for you. I hope to see you next year! Safe travels to you! Sincerely, Averil Barmann General Manager

"My Stay at Best Western El-Quartelejo Inn & Suites, Scott City, KS"

5
28/09/2017

The room we got was very clean and the staff was very polite. We were on a 5 week motorcycle and most of our gear was in our cargo trailer. We were given a ground floor which was very much appreciated. The breakfast the next morning was exceptional and had a wide variety of food items. I would stay here again in a heart beat. This was the second Best Western we had stayed at during our trip and the other one was just as good as this one.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for taking the time to write a review of our property. I am glad that you have found the Best Western brand consistent in quality and value. Exceeding guest expectations is our #1 goal. I am glad we achieved it during your stay. Again, thank you for choosing us. Your patronage is greatly appreciated. Sincerely, Averil Barmann General Manager

"Late check in but great service"

5
27/09/2017

We checked in late on 9/16/17 and received great service from the gentleman at the front desk. The property is in excellent condition and our room was very comfy. A great breakfast the next morning got us off to a great start the next day.

"Great Motel"

5
25/09/2017

The motel was very clean & the staff was very friendly & helpful. I had my 2 boys with me(ages 9 & 11) & the staff was very nice to them. Breakfast was hot & fresh even with us not getting there until around 9 am. Was very satisfied overall with our stay.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon! Sincerely, Averil Barmann General Manager

"Another Wonderful Stay!"

5
16/09/2017

My wife and I were returning to New Mexico from a recent visit back to Wisconsin. We had stayed at the Best Western in Scott City a couple of years ago. We stayed again and had a great experience for the second time. Good staff and very clean property! Wonderful breakfast in the morning. Thanks.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! It's nice to know that you really enjoyed staying with us and that you found our hotel clean, our breakfast yummy and our staff friendly! It's was a pleasure serving you! Take Care! Sincerely, Averil Barmann General Manager

"Wonderful Stay"

5
16/09/2017

On our return trip from Wisconsin my wife and I stayed at the Best Western in Scott City. This was the second time we had stayed there and found it once again to be a great property to stay at. Good staff and a very clean motel.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Wow! I am glad that you chose us again as your return trip stay. We strive for consistent, clean, friendly outstanding service. It's nice to hear we hit the mark. Come stay with us again soon! We would love to have you! Sincerely, Averil Barmann General Manager

"Comfortable and Clean"

5
06/09/2017

We plan on using this hotel for every visit we make to Scott City, KS to see our grandkids! They enjoyed the swimming pool and hot tub and were eager to come back to the hotel each day so they could go swimming again. Checking in and checking out were super easy and the staff was wonderful to work with. I urge everyone reading this that they choose this facility when traveling through western Kansas.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! Our pool is a very popular spot for young and old alike! We all enjoyed visiting with you while you enjoyed time with your precious grandkids. We look forward to your next stay! Safe travels to you! Sincerely, Averil Barmann General Manager

"Great time"

5
02/09/2017

This hotel was absolutely spotless, everything about it was great. Would highly recommend it to family and friends. Breakfast was great, had an at home feel to it. The tub, bathroom and room had t9 be the cleanest room we have ever stayed in. Smelled fresh not stale like most hotels.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review. I am pleased that you found our property spotless and our breakfast delicious. Our goal is to exceed guest expectations--I am glad that we achieved that when you stayed here. Please keep us in mind when you are passing through Western Kansas! Sincerely, Averil Barmann General Manager

"Nice hotel"

4
30/08/2017

BW was a good spot to stay in Scott City. Bed was comfortable. Breakfast was generous and tasty. I would stay there again. Nice museum to visit there and Scott Lake is beautiful. Native American ruin site is difficult to find.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review. We are well known for our comfy beds and delicious breakfast. Please keep us in mind when you pass through our little town. Your business is greatly appreciated. Sincerely, Averil Barmann General Manager

"Could have been better"

3
15/08/2017

Hotel was clean. And staff was friendly. My only concern was the night clerk was clearly under the influence. I stopped and asked if he was ok and could smell alcohol. Other then that my stay was great

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Hello: I did some research and I believe you may have reviewed the wrong hotel. Your name did not come up in our guest database. I sent you a personal message to call me directly--since I have no address, email or phone number, of which we would have collected if a reservation had been made. Please call me at the number provided in my message. I take reviews of this caliber very seriously. Sincerely, Averil Barmann General Manager

"bw"

5
13/08/2017

great place to stay for the night. nice and quiet....breakfast and coffee were good, rooms were clean, and had a great rest. the city was nice and quiet, and other options to eat are near the hotel staff were great and helped with our check in and out

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
I am so glad that your stay with us was positive and enjoyable. Our goal is to treat all of our guests like family. Please keep us in mind when you are in the area. Your business is greatly appreciated! Enjoy the rest of your summer! Sincerely, Averil Barmann General Manager

"Truly enjoyed our stay"

5
29/07/2017

We travel to Scott City every summer to visit family and always stay at the Best Western. Super efficient and friendly staff make it a very enjoyable stay. Breakfast is always wonderful and the pool is great.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for the kind review! I appreciate you choosing our hotel when you visit family every summer. It's always nice to see you! Enjoy the rest of your summer! Sincerely, Averil Barmann General Manager

"An Oasis"

5
22/07/2017

The El Quartelejo Inn in Scott City provides comfort, security and all the amenities that we need as we travel in western Kansas. In many cases the options are few, so what a relief the El Q provides. The staff is consistently helpful, the rooms and common areas are clean and well presented, there are no concerns about security and the breakfast is superior considering the cost of the room. Hats off to the staff and the management. Thank you.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! We work hard to make each guest feel like family. I am so glad that we exceeded your expectations! Your business is appreciated. Safe travels to you! Sincerely, Averil Barmann General Manager

"Customer Service at it's FINEST!"

5
20/07/2017

Staff is professional and friendly. Every member of staff I passed by asked if I had everything I needed. They were able to make recommendations on local services and businesses. I appreciate the extra mile of customer service that this location gives. Makes it easier to be away from home.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! It is nice to hear that we have made you feel comfortable and welcome during your stay with us. This is our main goal! Again, thank you for your business. It is greatly appreciated. Sincerely, Averil Barmann General Manager

"Hometown Welcome"

5
10/07/2017

There is a courteous staff that makes you feel welcome throughout the facility that starts with the front desk.There is a nice hometown feel to the hotel with good old western hospitality. The breakfasts were very delicious with good old fashioned oatmeal from scratch.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review. The staff and myself really enjoyed visiting with you when you checked in. We always enjoy talking about the history of our area and places to go see while you are in western Kansas. Please don't be a stranger...come see us whenever you find yourself in Scott City! Sincerely, Averil Barmann General Manager

"Adequate "

4
30/06/2017

Stayed here instead of Garden City as it put us a little closer to our final destination. Staff friendly and courteous. Corner room on second floor was spacious and comfortable, although a bit sparse looking. We've stayed here before and would recommend as best in Scott City.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! Please come stay with us whenever you are in the area. We would love to have you! Sincerely, Averil Barmann General Manager

"Comfortable/Friendly Stay"

5
26/06/2017

Just what you would expect from a small western Kansas town--friendly, courteous staff. Their breakfast items were particularly good for an included breakfast. Only weakness was the lighting in the room. No night stand or light on one side of bed. Bed was very comfortable.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Your candid comments regarding our hotel is welcomed and valued. We understand your frustration concerning the lighting and night stand. We will be addressing these issues when we begin our remodel in the near future. I enjoyed visiting with you while you were here! Please come see us whenever you are in western Kansas! Sincerely, Averil Barmann General Manager

"The End of the Trail"

5
20/06/2017

After a long day on the road, we found this oasis in Scott City.The staff were jolly and helpful with restaurants and information on the nearby state park.The woman attending the breakfast area filled my water bottle for me without being asked. Small town hospitality for sure.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review. I enjoyed visiting with you about our little town when you checked in! I am glad that your stay with us was enjoyable. The staff here takes pride in our hotel and our community. Please see us again soon...we would love to have you! Sincerely, Averil Barmann General Manager

"Great hotel - not a lot of other options"

4
07/06/2017

Stayed in this Best Western for business in Scott City. The staff was always very friendly and helpful, my room was clean and functional, house keeping did an excellent job every day and the breakfast options were perfect.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
I am so glad that you enjoyed your stay with us! It was nice to hear that we exceeded your expectations! I hope you stay with us again whenever you are in the area. Your business is greatly appreciated. Sincerely, Averil Barmann General Manager

"Great place to stay"

5
20/05/2017

This Best Western was extremely clean in all areas. My grandchildren spent a lot of time in the pool, which was a real treat for the. The lady in charge of the breakfast bar was very helpful, and the breakfast was very good. Overall, this place has a friendly, small-town feel to it.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! I am so glad that you chose our hotel to spend time with your grandchildren--this is why we are here! Another big thank you for saying that we have a small-town feel. We strive to provide a warm, family like atmosphere for all of our guests. Please come see us again whenever you are in the area--we would love to have you! Sincerely, Averil Barmann General Manager

"Friendly staff and a comfortable stay"

5
04/05/2017

The Best Western El-Quartelejo Inn & Suites offers comfortable rooms. The front desk staff are friendly and polite. I stayed in a large, clean room with a king bed. My room was quiet and I enjoyed a restful sleep. Breakfast was ready at 6:00 am and included a good selection of hot and cold choices. The hotel is conveniently located on the south side of Scott City just off of US 83. For a comfortable and restful stay in Scott City, I recommend the El-Quartelejo.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! It is great to know that we exceeded your expectations! I am also pleased that you enjoyed our breakfast. The kitchen staff works hard to provide hot, fresh items that vary from day to day. Please come see us whenever you find yourself in western Kansas...we would love to have you! Sincerely, Avie Barmann General Manager

"Great Stay"

5
30/04/2017

Excellent service, employees who were enthusiastic with the service they were providing, clean and comfortable rooms, good location.......can not ask for much more than that! Great stopping location for those trips across Kansas.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your nice comments! I am glad that we took good care of you during your stay! Our goal is to treat our guests like family. Please come see us again if you find yourself traveling through western Kansas. We would love to have you! Sincerely, Avie Barmann General Manager

"Very clean hotel."

4
12/04/2017

Overall impressed with this hotel given its location in the middle of nowhere. I would recommend it. Rooms were very clean, good breakfast. Staff was very nice. If I am ever around the area again, I would go out of my way to stay here again.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you so much for the wonderful review! I am glad that we exceeded your expectations and would go out of your way to stay with us! We will go out of OUR way to make you feel at home! Your business is greatly appreciated! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites

"Enjoyable Stay"

5
28/03/2017

Clean and comfortable rooms. Easy access to all areas of hotel. Felt safe and well lit at night. Accommodating and friendly staff. Nice variety at breakfast. In room coffee could be better but overall a minor detail.

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your review. It was nice visiting with you and your family. I am glad that everyone in your group got to visit while enjoying our pool and breakfast/meeting areas! This is exactly why this hotel is here....to have a place to gather and feel right at home. Again, thank you for your business--it is greatly appreciated. Sincerely, Averil Barmann General Manager

"BW Scott City"

5
19/03/2017

Wonderful, convenient, comfortable hotel. Staff is outstanding! Rooms are spacious, beds are great, and the service could not be better! Breakfast is always good, the coffee is hot and good. Best place to stay in west central Kansas..

Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Many thanks for your review! It was nice seeing you again! Please come see us whenever you find yourself in the area! Sincerely, Averil Barmann General Manager

"Excellent service, very clean rooms."

5
19/03/2017

Locally owned, tons of pride in appearance, customer service, extremely clean and convenient!! I would highly recommend this Best Western to anyone. If your ever in Scott Kansas stay here. I will be staying here on my trips to and from Colorado.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for the kind review. We as a staff strive to exceed guest expectations in every way--I am glad it showed! We are looking forward to seeing you more often as you travel to and from Colorado! Sincerely, Averil Barmann General Manager

"Hampton Inn quality at Best Western prices"

5
18/03/2017

I don't know how old the property is because it's kept up very well. I was surprised and pleased that the layout, the quality of furniture and fixtures and the amenities were all Hampton Inn level. Laundry, fitness center, a small pool with hot tub, and a free breakfast rivaling my top standard (Hampton Inn-Texarkana AR). A full breakfast with bagels, doughnuts, scrambled eggs, bacon, potato cakes, fruits, cereals, coffees, make your own waffles, and a small counter top frig for the milk and butter and yogurt (nice touch, I've never seen that), they had it all. An attendant was in constant motion, keeping everything stocked and cleaned up. On duty manager stopped by to see if we needed anything. The room was great, had everything we need and the usually suspect TV remote was sanitized and stored in a fresh wrapper waiting to be used (I've never seen that before either). Bed was soft (I like firm) but still very comfortable, I slept well. Bathroom was fine, the fan does need to be replaced, it was quite noisy (room 215). Front desk was pleasant and efficient without being nosy, that was appreciated. My wife left a makeup bag behind so I called to see if they had it, front desk said they did and made arrangements to help me recover it. A great experience, highly recommended.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Wow! Many thanks for the wonderful review of our property! It is great to know that we as a staff exceeded your expectations. Thank you for the "heads up" on the fan situation--we are getting it corrected for future guests. Again, thank you for staying with us! Enjoy the beautiful spring weather! Sincerely, Averil Barmann General Manager

"Would definitely stay there again. I think some motels could take lessons from this one!!"

5
08/10/2016

Our room was very clean, staff was very nice. The food was also good. We are so so glad we stayed at this Best Western. I can not say enough nice things about this Inn. I wish there were more out there like this one. Very clean!

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for taking the time to post a review! We are an award-winning property and I'm glad it is showing! We as a staff are extremely proud of our hotel and our small community. Again, thank you and please come see us whenever you are in western Kansas. Enjoy the beautiful fall weather!! Sincerely, Averil Barmann General Manager

"Very nice modern hotel, clean, good sized rooms"

4
25/09/2016

It seemed surprising to my wife and I that such a nice, modern hotel was in such a small town as Scott City. We thoroughly enjoyed our stay. The front desk clerk was very helpful and cheerful. Checking in and out were effortless. Our room was clean as were the linens and the bed had a pillow top mattress which was very comfortable. The rooms are of adequate size and the baths well equipped. Breakfast in included in the room charge. The quality of the food was satisfactory but the choices were few. There were no egg options other than hard boiled eggs. If we need a place to stay in Scott City again we will definitely stay here.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! As a staff, we always strive to exceed guest expectations...I am so glad that we were successful! Please come see us again whenever you are in the area....thank you for your patronage! Sincerely, Averil Barmann General Manager

"Very good Hotel and a Comfortable Sleep!"

4
19/09/2016

If your travel plans ever make it through this part of the state, or if you happen to get stranded (in the winter months) between Colby and Garden City this hotel is really good one to stay at. The front desk staff are all very nice and knowledgeable about the area. The rooms are really nice, but it's their beds that make this place a must stay! I travel lots for business all over Kansas and have slept in lots of different beds (hotels), and this hotel has one of the most comfortable beds around! Their breakfast was delicious and helped me through my busy day, but the hostess was really nice and quite awake for 6 AM, LOL! Do not miss this hotel if your travel plans take you through Scott City!

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your great review of our property! We as a staff really appreciate it when our guests let us know when we are "doing it right." Please keep us in mind whenever you find yourself in western Kansas. We appreciate your business! Sincerely, Averil Barmann General Manager

"Great Stay"

5
10/09/2016

We have never had a bad experience here. Beds have always been comfortable and facilities are clean and well cared for inside and out. Service from registration to check out is always a smooth process. We had one member of our party that had a very late arrival and they were still courteous and helpful even though it was the wee hours of the night. The breakfast had a wide selection and warm items were kept at a nice temperature, not allowed to get cold. When guests left they were right there cleaning tables so the next guest had a clean area to eat in. Free Wi-Fi is available. Includes a pool, hot tub and exercise room, and although we did not use them this trip we have on past stays and always find them kept very well and temps of the water comfortable. The only complaint we have from any of our stays at this property is that it would be nice if the pool area were open past 10:00 p.m. Sometimes we arrive late in the evening and it would be nice if we could sit in the hot tub after a long day.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
First of all, I would like to thank you for your positive, thorough review of our hotel. I am so glad that we continually exceed your expectations every time you have stayed with us. When you make a future reservation, please let us know if you are going to be a late arrival. We would be glad to open the hot tub for you for a little while after closing. Thank you for mentioning this. Again, thank you for your review and enjoy the beautiful fall weather. Sincerely, Averil Barmann General Manager

"Very welcoming staff"

4
20/08/2016

The staff at Best Western in Scott City, Kansas was very outgoing and very professional. They helped out with anything I asked for and I highly recommend staying here. Everyday they would ask where i was working and it felt like they honestly cared and they tried to help out with anything and everything they could.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind words! We as a staff truly understand how hard it is to be on the road away from home for long periods of time. Our goal is to treat each guest like family and to welcome them every evening as if they are coming home. I am so glad that we achieved that goal! Please keep us in mind whenever you are in western Kansas! Your business is greatly appreciated! Sincerely, Averil Barmann General Manager

"Good hotel"

5
13/07/2016

This is a nice hotel and the employees are wonderful. They are all friendly and helpful. The room was very clean. The breakfast varies every day so if you stay more than 1 day, you have a different breakfast.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
It was so nice to see you again! Thanks again for your positive comments regarding our hotel. My staff and I really enjoy visiting with you during your stay. Enjoy the rest of your summer! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Nice Place"

5
10/07/2016

Great place to stay when in Scott City. Friendly staff, filling breakfast (different every morning) 6-10am on weekends, 6-9 am on weekdays, fitness room, pool and hot tub. There is also a grill if you feel like BBQ during your stay.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your nice comments regarding our hotel. We strive to exceed guest expectations every time. Please come see us next time you are in western Kansas. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Glad we chose to stay when thought about driving on..."

5
02/07/2016

We contemplated driving on to Garden City for more of a selection of hotels, but we were so tired we needed to stop for the night. The check-in service was exceptional and the room was clean and comfortable. The price was fair. Very glad we chose this hotel and would stay here again if needed.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you so much for your review! I am so glad that you chose to stay with us instead of journeying to Garden City. My staff and myself take great pride in our hotel and our little community. Please come see us again whenever you are in the area--we would love to have you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"This is the place!"

5
02/07/2016

Just happened to stay here when we couldn't drive a mile more and we are so glad we did. Clean facility, friendly staff, comfy beds, and tasty breakfast. If you are reading the reviews, note that practically all of the negative ones are from several years ago. My only regret is that I forgot to sign up for the Best Western loyal customer plan. This stop made me a believer in the Best Western hotel chain!

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review. I am very glad that you chose to stay with us instead of traveling to a larger town! The staff and myself are extremely proud of our hotel and our small community. Your comments regarding our beds, cleanliness and breakfast are greatly appreciated. Again, thank your for your business. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Best Experience"

5
25/06/2016

Best stay have ever had at all locations I have visited in my lifetime. Friendly helpful staff and comfy beds. Breakfast was very tasty and the decaf dark roast coffee was awesome. Pool area was clean and safe.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review. I am glad that we exceeded your expectations. We strive to provide hometown hospitality to every guest, every time. I will share your kind words with the staff. Have a Happy 4th! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Very Good Hotel"

5
22/06/2016

I would recommend this hotel to anyone! Staff was friendly, helpful and courteous. The breakfast provided was above and beyond what I had expected. The entire family raved about the decor', room setup, the breakfast bar and the staff. Keep up the good work!

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
I am so pleased to hear that your stay exceeded your expectations. I will pass your kind words on to my staff. Please come see us whenever you are in western Kansas! We would love to have you. Happy 4th of July to you! Sincerely, Averil Barmann Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Nice place"

5
10/05/2016

We stayed on May-03-2016 The place is so quite that in spite of full occupancy, it was as if no one is there. Super good breakfast. Very nice beddings. Good housekeeping. Staff: CA, Shirley, FD manager Breva and GM all very courteous.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! I am glad that your stay with us was a pleasant one and you found our staff caring and friendly. Thank you for your business. It is greatly appreciated! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Well kept and well maintained"

5
06/05/2016

This hotel is a great place to stop when traveling with family or friends. It has friendly helpful staff and the facilities are exceptionally well-kept and well maintained. A good hearty breakfast is an added bonus.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind words! I am so glad that you found our hotel clean and well-maintained! We as a staff continually strive to exceed guest expectations. Many thanks for your breakfast review--we are constantly trying to "fine tune" our offerings to satisfy all of our guests. Again, thank you for sharing your experience with the traveling community. Please come see us when you are in the area! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"great hotel"

5
26/04/2016

Was impressed with personal service provided and respect given to the guests. I was extremely grateful of this as it came at a time when due to nature of personal business I was going thru at the time.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review. I am glad that we could help you in your time of need...that is why we are here! It was a pleasure and a privilege to have you as our guest. Please keep us in mind whenever you are in the area! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Clean and hospitable"

5
19/04/2016

We arrived as a storm was approaching and asked for a first floor room and were accommodated. That helped to allay any fears in one of our party. The hotel was clean, the staff very friendly. The complimentary breakfast included just about anything you'd want, we chose bacon, juice, coffee and to make waffles. There was a staff person in the breakfast room who kept everything neat and clean. The next time we are visting family in the area we will stay here again.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for the review! Due to the unpredictable nature of western Kansas weather, we take great strides in providing precautionary measures for guest safety. I am glad that we addressed your fears and exceeded your expectations. We also want to be sure that our guests are comfortable when they are under our roof!! Your breakfast review is also appreciated. Again, thank you for your business--please keep us in mind whenever you find yourself in western Kansas! Sincerely, Averil Barmann Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"El Quartelejo"

5
16/04/2016

The Best Western El Quartelejo in Scott City, Kansas is one of the finest, most comfortable, and genuinely friendly and accomodating hotels in the southwest. Comfortable rooms, great people! Always a wonderful experience. Avi and her staff are outstanding!

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for the review! It's always a pleasure to have you stay with us whenever you are in the area. I am so glad that you find my staff and myself welcoming and friendly. It is our goal to go above and beyond expectations for our guests. Again, thank you for staying with us and safe travels to you!! Sincerely, Avie Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Only The VERY Best!!"

5
07/04/2016

If you ever need a place to stay in Western Kansas, the El-Quartelejo Inn & Suites in Scott City is extremely clean, friendly, and comfortable!!!! We will never stay any where else even though Comfort Inn, Hampton Inn, and Marriott are only 30 minutes away!!

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for the review and for your loyalty to this hotel. It is greatly appreciated. This hotel is outstanding due to the dedicated, caring, staff of professionals that work here. They truly "think like a guest" and go above and beyond to exceed guest expectations. They take great pride in their work! Again, thank you for your patronage. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"We spent Monday Night March 28th. at the Best Western El-Quartelejo in Scott City. KS."

5
05/04/2016

Our card keys would not work to open our room door. We thought we would have to get them reactivated at the main desk. It was late and we were tired. We had a similar experience several years ago at another motel. so we were prepared to make several trips back and forth before getting into our room..Much to our surprise, Breva , the desk clerk came up and helped us get into our room. The next morning, when we went to the breakfast room, we found Breva making sure everyone had a good breakfast. I commented, "Did you ever get to go home?" She said yes, however she was on the schedule both shifts. She is a very friendly, helpful lady and Best Western is lucky to have her working for them.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! It is our philosophy to treat our guests like family. We also try to "think like a guest." With that in mind, we understand the frustration when keys do not work after a long day on the road. I'm glad you enjoyed Breva. She strives to exceed guest expectations--every guest every time. I will pass on this review for her to read. Safe travels to you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"passing through"

3
29/03/2016

this hotel was a stop on a cross country trip when there was a storm to the north and we had to take a more southern route off the interstate which ended up closed, it was average and ended up with a clean room and nights rest after a long tough day on the road, unfortunately the desk clerk was overly chummy and making jokes and nursery rhymes with my name even after telling her we were on the road a long time, more professional would be better like most hotels are run.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your candid comments regarding our hotel. I apologize for the experience you had during check-in. I shared your review with the front desk staff and used it as a training tool in order for the staff to learn from and to improve. I am glad that you found our property clean and quiet...two of the biggest things we strive for! Again, thank you for your input. Please come see us again whenever you find yourself in western Kansas. Sincerely, Averil Barmann Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Surprisingly Good For Small Town Location"

5
14/03/2016

We stayed at this motel during a weekend in western Kansas to celebrate my father's 85th birthday. We were very impressed with the quality of the facility and amenities in such a small town community. The staff were all very friendly and helpful and the room was very clean and in excellent condition. Parking was more than adequate and it was easy to get a very conveniently located empty parking space at any time of day. The TV was very modern and adequately large screen. There were plenty of electrical outlets for our needs. The bathroom was of normal size and they supplied the standard amenities. The towels were above average for size, thickness, comfort and absorption. There was no problem with speed and signal strength of the free WiFi. I printed our return flight boarding passes from the printer supplied in their (small) business center (1 computer and 1 printer). Room rates were a bit high, but it was understandable due to the small occupancy, and small traffic (in number of guests), as well as practically no other hotel/motel options of similar quality nearby.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for the review of our hotel! I am so glad that you stayed with us while you celebrated your father's birthday! This is a precious memory that was a pleasure and privilege to be a part of. We specialize in hometown hospitality to all of our guests. Please come see us again whenever you are in the area! Sincerely, Avie Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"An EXCELLENT Place To Stay"

5
11/03/2016

There is a strong possibility you WILL NOT experience a problem at this hotel. EVERYONE goes out of their way to make your stay safe and enjoyable. Rooms are clean and large, the breakfast is excellent, the fitness center and pool are well maintained and the location is quiet.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Your review is appreciated and valued. It is nice to know that your stay was a positive one and we made you feel welcome and comfortable during this difficult time. Please come see us whenever you find yourself back in western Kansas--my staff and I would love to see you again! Take care and our deepest sympathy to you and your family. Sincerely, Avie Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Very clean, no odors, updated hotel"

5
06/02/2016

Very clean. Room smelled good when I stepped in! Nice pool area if together got kids in tow. Small town so it's close to everything. It's also on the South side for those coming or going to nearby Garden City. My room on the 2nd floor, was quiet all night.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review of our hotel! I am glad that we exceeded your expectations by having rooms that smell fresh and clean! We as a staff take a great deal of pride in our facility and like to show it off to our guests. Please come and stay with us whenever you find yourself in the area. We would love to have you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"What out for price gouging"

2
02/02/2016

Don't charge what the current rate is. They like to over charge you. They charged me 114. The web said 110 for one night then looked at another night it went to 89. Strange how they think that they are customer friendly when they over charge you.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
I am so sorry that you felt that the rate that was quoted to your relative that booked both of the rooms in your party was too high. I was the one that made the reservations for two double queen rooms for a woman named Kimberly and she was in agreement with it. I told her that was the rate plus tax per night and it included a hot breakfast. She said that was fine. Our web rates are different, but they have different cancellation policies. We did not cheat or price gouge you. This was our rate for the time period you stayed. I would suggest that next time you book a hotel room, check with your relative to see what price she agreed to pay. Sincerely, Avie Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Always happy with my stay"

4
26/01/2016

If you are going to be in Scott City this is by far the best place to stay. The employees at the front desk are always pleasant and helpful for whatever you need. The rooms are clean and fairly nice. The hotel is often busy so it can be loud at times, but it has never been a big problem nor has it been a problem late at night. The breakfast is nothing exceptional, but better than many other Best Western's. Overall much better than taking the time to travel elsewhere.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! The management and staff of this property strive to exceed guest expectations every day every time. We are very proud of our award-winning hotel and am glad that your stay with us was a positive one. We are constantly experimenting with different breakfast items that will appeal to any palate and are always welcome to suggestions from our guests. Again, thank you for you review. Please come see us again whenever you find yourself in western Kansas. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites

"pleasant stay"

5
18/12/2015

very pleasant stay! Not one complaint! Staff very friendly, lobby decorated so nice for Christmas, breakfast was GREAT! Loved the coffee! I feel at home here! The maids are so friendly and ready to accomadated you in everyway.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! It is so nice to know that we exceeded your expectations during your stay with us. We strive to make everyone feel like they are at home. Please don't be a stranger....be sure and come see us next time you are in western Kansas! Happy Holidays!! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"O F C"

5
14/12/2015

nice hotel & location is good, wonderful place to sleep when away from home, easy access for big trucks used in our work, several restaurants close by, fuel stops & convenience stores accessible & close.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! I am glad that we exceeded your expectations and that our town offered all the amenities that you were looking for! We strive to provide hometown hospitality to every guest every time. Again, thank you for sharing your experience with the traveling community. Happy Holidays to you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Poor performance"

2
18/11/2015

The Heater quit and had to be replaced. The Internet quit after about 20 minutes and in 5 days they could not get it back up and running.They could not get the bill right, I held 3 rooms with my CC and was charged for some of the nights after we had paid for each room with the individual cards. They did not seem to understand what they were doing.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for the review. I would like to respond to the issues you experienced while you were a guest here: 1) Heater that quit and had to be replaced--you called down to the front desk and alerted us that your heater was not working---your heater was replaced with a brand new unit in less than an hour. I followed up with you and you said everything was great. 2) No internet for 5 days--again, you brought this to our attention and we connected you with our Best Western remote help for WI-FI issues--again, the front desk manager followed up with you and you stated everything was working well. I also noticed all of the members of your party on their devices throughout the hotel and I asked them if everything was working---their response-- everything was perfect. No other guests had issues with our internet during the time you were here. I can't imagine going without internet for 5 days without mentioning something.3) Card was charged even after other cards were presented for payment--you held these rooms with a debit card---when you do this, the card will suspend funds that are a preauthorization for all three rooms. The money will return to your bank two to three business days after checkout. The front desk manager explained this to you. My staff is outstanding and they know exactly what they are doing. We are in the top 5 percent of all properties in North America in Brand Standards and Customer Care. I am sorry that your experience and your review did not reflect that. Safe travels to you. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871 620-872-7373

"Terrific stay."

5
07/11/2015

Great room and spa. The check-in attendant was the most helpful person I have ever dealt with. She gave me directions around town and to other nearby towns to help me with my business. I have stay at hotels many times this year and this was my best experience.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind review! I am so happy that you consider your stay here being the best experience you've had! I am also glad that you found Linda extremely helpful regarding her being able to navigate you around our community. We as a staff take pride in our local area and like to show it off to our guests! Again, thank you for the review and we hope to see you again whenever you are in the area. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Always a pleasure to stay here"

5
27/09/2015

We always enjoy our stays here and are sorry we can't spend more days with them. We didn't have time for breakfast but it sure smelled good. Comfortable bed, clean rooms, and friendly staff...what more can you ask for?

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
It is such a pleasure to see you every year when you exhibit at our local craft show! We enjoy seeing your friendly and familiar face year after year! Your business is greatly appreciated and I hope you had a profitable day while you were a guest in our town. Take Care! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Pleasantly Surprised - Great For One Night"

4
25/09/2015

We stayed here for one night before driving on to Colorado Springs the next day. This is a new facility and we were pleasantly surprised at how clean and comfortable our room and bed was. The breakfast bar was better than average in selection but unfortunately the coffee was not great. Perfect for a one night stay.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review! I am so glad that we pleasantly surprised you! We really work hard to make each guest feel welcome. Please keep us in mind when you find yourself back in Scott City. We would love to have you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"exit"

5
21/09/2015

Excellent experience and plan to continue to use this facility when in this area of the state. It is centrally located and easy to travel to the destinations that I need to access while in this area. Very clean small town with friendly and progressive citizens.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Wow! Thank you for the wonderful review of our property! My staff and myself strive to provide the best guest experience possible--I am glad we achieved that during your stay! It is always a pleasure to see you and visit with you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Stay in September"

4
20/09/2015

Price is too high for the value. I paid $140 plus for a hotel that was not full and not in a high impact economic area. I do not feel that the price I paid was worth the value received from the hotel. It was very nice and the breakfast was fine but again the value was not worth the price. I did not use the pool or the work out room but have at this location in the past.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
Thank you for your review of our property. I believe our telephone conversation was a good one and we both agreed that it was a training issue regarding the rate you received that evening. We will be doing some retraining in that area. I appreciate you bringing it to my attention. I have adjusted your credit card charge per our discussion. Your business is very important to us and look forward to seeing you again. Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, KS 67871

"Nice Stay and Great Value!"

5
14/09/2015

Heading back to New Mexico after our vacation in Wisconsin my wife and I stayed here and had a very good night's rest. Clean rooms and a very well kept up property. Very quiet as it is off the beaten path. Wonderful staff and a good breakfast.

Averil B, General Manager at BEST WESTERN El-Quartelejo Inn & Suites, responded to this review
It is a pleasure to know that you enjoyed your stay with us! My staff works very hard to see to it that we treat every guest like family. Please come see us again whenever you find yourself traveling through western Kansas...we would love to have you! Sincerely, Averil Barmann General Manager Best Western El Quartelejo Inn and Suites Scott City, Kansas 67871