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Best Western Hotel Santa Rosa Inn, Santa Rosa

4.5/5  - basé sur 1131 notations.
2491 Historic Route 66, 88435, Santa Rosa, United States - Ver el mapa

Bienvenido al Best Western Santa Rosa Inn. Este hotel de Santa Rosa situado junto al Blue Hole admite mascotas y cuenta con habitaciones ubicadas en la planta baja con estacionamiento junto a la puerta de la habitación. Los huéspedes pueden contar con nuestro hotel de Santa Rosa para disfrutar de todo lo que puedan necesitar para disfrutar de una fantástica estancia. Este hotel situado junto al Museo de la Ruta 66 le ofrece una excelente relación calidad-precio durante sus viajes a Santa Rosa. Con una piscina climatizada al aire libre y la mejor hospitalidad de la ciudad, nuestro personal hará todo lo que esté en su mano para proporcionarle la mejor experiencia durante su viaje. Aquí podrá encontrar unas lujosas camas, televisores con pantalla LED de y más de 100 canales de entretenimiento en alta definición, unas apacibles y elegantes habitaciones y un cordial personal dedicado en exclusiva a proporcionarle las mejores condiciones durante su estancia. Aquellos viajeros que deseen disfrutar de una estancia junto a Blue Hole pero que no deseen pagar las tarifas suplementarias de centro vacacional disfrutarán especialmente de nuestra excelente relación calidad-precio. Los hoteles de Santa Rosa, Nuevo México, y los próximos a la Ruta 66 deben dar prioridad total a la comodidad de los viajeros y eso es precisamente lo que ofrecemos. Tanto si se encuentra aquí para asistir a la muestra Route 66 Auto Show como para ir de pesca al cercano lago y el Parque Estatal, podrá acceder con la mayor comodidad a cualquier lugar de la zona con nuestra fantástica ubicación. En este hotel de Santa Rosa los huéspedes serán tratados como miembros de nuestra propia familia. ¿Necesita recomendaciones o sugerencias sobre atracciones, tiendas o restaurantes? Simplemente pregunte a cualquier miembro de nuestro cordial personal. La caza es un estilo de vida en esta región y nuestro hotel de Santa Rosa estará encantado de recibir a los cazadores durante la temporada. Los torneos de softbol gozan asimismo de gran popularidad en la zona y nuestro hotel es uno de los preferidos por equipos y aficionados de viaje. Con unas habitaciones ubicadas en planta baja y una fuerte conciencia de marca, somos plenamente conscientes de la importancia que tiene el lugar para alojarse a la hora de planificar unas vacaciones perfectas. Los huéspedes en viaje de negocios, entre los que se incluyen los funcionarios del gobierno estatal o los empleados de la Agencia de Caza y Pesca suelen escoger la comodidad de nuestro hotel de Santa Rosa. Tanto si se encuentra en viaje de placer como de negocios, podrá acceder fácilmente a todo lo que busca desde nuestro hotel. Saque el máximo partido a los cómodos desplazamientos o simplemente relájese junto a la piscina. Es su viaje, así que aproveche al máximo. Si hay cualquier cosa que podamos hacer para proporcionarle una estancia aún mejor, no tiene más que pedirlo y haremos todo lo que esté en nuestra mano. Reserve su habitación en el Best Western Santa Rosa Inn hoy mismo.

Best Western

Hotel Santa Rosa Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 1127 huéspedes
NOTA EMITIDA
Excelente
763
Muy bueno
286
Normal
50
Malo
20
Pésimo
8
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
44
De negocios De negocios
67
En familia En familia
427
En pareja En pareja
412
En solitario En solitario
113
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Well maintained and pleasant"

5
16/09/2018

We are just leaving this motel which is a single-level set of rooms with parking directly in front. It also has a swimming pool. Many of the rooms are set back from the highway making noise pretty much a non-issue. We stayed in a room with two comfortable queen beds that had two large sink areas - one in the room with the bath/shower combo and toilet, and the other adjacent to it. Both have large mirrors. There was no safe in the room. The room and breakfast area are both spotless and very well maintained. The breakfast room is small, but also kept quite clean and had a good variety of both hot and cold offerings. WiFi worked well. The owners are very pleasant and helpful. With its reasonable price, excellent maintenance, and cheerful ownership, I have no problem recommending this lodging and would stay here again.

"Another great stay"

5
16/09/2018

This is our go-to spot when we travel between Missouri and Arizona! Although it is an older motel, it has been remodeled and is always clean. We love that there isn't any nasty carpet in the rooms! Separate bathroom vanities, refrigerator and microwave are nice touches. The beds and pillows are always comfy too! The staff have always been very nice. On this trip, we were pulling a trailer with an ATV. Judy was very accommodating in finding us a safe place to park without concerns with theft. Thank you!! See you again in a few weeks when we return home!

"Great stay at Best Western"

5
13/09/2018

We found this Best Western to be an excwptional place to stay. Wonderdul staff and management. We are motorcyclists traveling 10,000 mileage plus per year and in the past year, we are finding more Best Westerns in smaller towns. Ear the back roads we love to be excellent choices and veey reasonable. Kudos to you guys!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the survey provided us and all the wonderful compliments, with a Route 66 style property all ground level rooms it is nice to park your bikes or cars in front of room and convenient, as all the staff here try to axceed all gfuest exoectations we appreciate the compliments, have a wonderful day till the next time we see you, thank you from all of us here at BW Santa Rosa Inn.

"Overnight stay in a very well run motel"

5
09/09/2018

Stayed the night on our journey. The manager was all hands on deck and really ran this hotel well. Room very clean with everything you need. Beds comfortable. Pool looked sparkling clean. Breakfast had everything you needed and was fresh. Highly recommend this hotel . Did have a hamburger place next door for dinner but no alcohol served ( contrary to their ad in the hotel compendium )

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We apprecite the survey and compliments provided us, with the new pool / fence the pool area is very pleasant also as me and my staff here strive to exceed all expectations of stay for all guest we appreciate the wonderful compliments, have a wonderful pleasant day till the next we see you, thank you.from all of us here at the BW.

"Another great stay!"

5
09/09/2018

Seeps 6, 2018 I can't say enough good things about the Santa Rosa Inn. * Front desk was gracious and very pleasant * Room was very clean and well appointed...2 Queen beds * Very comfortable pillows/bed * A/C worked great * Breakfast was good * Parking area was very clean with nice landscaping. You will love the parking right in front of room * Pet area was very well planned. But.....come on pet owners, please use the bags provided and dispose of right in the area. This area was very clean when checked in and didn't see a problem until early next morning. In no way this was a problem with the establishment but the pet owner's irresponsibility So please pick up after your pet.. bags are there. Thanks! This was our second time staying here and highly recommend it. There are other motels but I guarantee you will not find one better. Oh..price was good also....they give senior rates!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for this wonderful survey and all the great compliments for exceeding all expectations of stay with us on multiple stay with us, me and my staff apprecaite the compliments as our goal to provide an excellent service for all, have a wonderful day till the next time we see you, thank you.

"Great place to stay!"

5
09/09/2018

Very clean and comfortable hotel. Parking right outside our room made it convenient getting in and out with luggage. Hot breakfast in the morning was good. Would recommend this BW to any travelers. Great value!

"Love the rooms"

4
05/09/2018

All first floor rooms, park in front. No elevators so convenient. Hot breakfast was very good with eggs, sausage, potatoes, waffles and more. Very comfortable bed. And surprise two sinks and great tv.

"Extremely clean"

4
30/08/2018

This BW had a very inviting room. Tile instead of carpet that gave the room an open and very clean appearance. Very friendly staff and I was pleased with the fact that they had plenty of trailer parking.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the survey provided us and very pleased to hear your stay was pleasant and comfortable, and with all ground level in u shape property layout with ease of parking for all, till the next time have a wonderful day.

"Great Stay"

5
28/08/2018

The Best Western was very clean and the staff is super friendly. They allowed us to park our 16 foot trailer so that we could see it from our room. They serve breakfast in the morning and it was great. The staff made us feel very welcomed , We recommend The Best western to everyone.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and all the wonderful compliments for the staff and your stay at the Best Western Santa Rosa Inn, New Mexico, as we strive to exceed all guest expectations, we hope to see you soon when passing Santa Rosa, NM, have a wonderful day, thank you.

"Our second stay here"

5
28/08/2018

We stayed at this hotel two years ago and it was such a comfortable stay we had no doubt we wanted to stay there again. The staff is warm and friendly and the rooms are well maintained, very clean, quiet and comfortable. Breakfast was very good and and plentiful. Love the parking, park right outside your door so unloading and loading is very easy. Hotel is one story so no one knocking around above. We definitely recommend this hotel.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and happy to hear me and my staff were wonderful all around and with parking all around the property close to rooms for trailers, we appreciate all the wonderful compliments and always strive to exceed guest expectations for all stays, have a wonderful day till the next time you visit us soon, thank you.

"Road trip stop"

5
19/08/2018

We stopped overnight while on a road trip. The front desk employee was welcoming. The room was clean and well appointed. The continental breakfast was very good. It ended at 9, and at 8:50 their weren't many scrambled eggs left so an employee made hot fresh eggs. I thought that was going above and beyond. My husband accidentally left his pillow in the room when we checked out and we didn't realize he'd left it until the next day. He called and they had it and mailed it to our home. (Of course we paid for the cost) Everything exceeded our expectations!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the feedback regarding your stay at the Best Western Santa Rosa Inn, we are delighted you enjoyed your stay with us and found our team to be so welcoming, we pride our self on customer service and comfortable pleasurable stay for all guest. We appreciate all the positive feedback provided us. Thank you for choosing our hotel and we look forward to seeing you on your next trip. have a wonderful time.

"Excellent Accommodations"

5
19/08/2018

We visit Santa Rosa, NM three-four times a year to visit my husband's family members and other friends who live in the area. We have stayed at the Best Western for years. Under the current management of Nat Patel and his staff we always have a wonderful experience with our accommodations and other services provided.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and me and my staff welcome and appreciate your repeat stays with us, we shall always strive to exceed the expectations of all guest all the time, we look forward to your next stay with us again, have a wonderful pleasant day, thank you.

"The best!"

5
18/08/2018

Sparkling clean! The bathroom looked like it had never been used. There is a sink in the bathroom and another sink and counter outside the bathroom, very helpful. The bed was is so comfortable you don't want to get up! I had a pet room and the floor was all tile, not sure if all rooms are the same, but it was great. Nice choices for breakfast. Close to interstate but quiet. Staff was great, helpful and friendly.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and are delighted you enjoy the Best Western Santa Rosa Inn here, as we strive for an excellent stay all the time for all guest staying with us, we appreciate the compliments for the property here with room layout and amenity's provided and shall continue to do same. Have a wonderful day and thank you.

"Consistently Clean and Quiet"

5
18/08/2018

Ive stayed here several times over the years - for an overnight - driving from west to midwest and back. Hassle free, great parking, clean and quiet. Staff is always helpful and friendly. easy on and off interstate and far enough off to be quiet. well maintained and managed.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the survey provided and appreciate all the compliments on every stay with us, we look forward to your next stay as we strive to exceed all expectation all the time, have a wonderful day, thank you.

"Best rest in Santa Rosa!"

5
13/08/2018

Third time to stay in this very clean and comfortable Best Western. We are always met with smiles and attentive folks at the front desk. Rooms are immaculate and beds are dream worthy. Great location... and love parking in front of our room.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the survey provided us and glad to here you enjoyed your stay on multiple stay,s with as us we strive for an excellent stay for all guest me and my staff shall continue to provide and exceed expectations of all guest, till the next time soon have a wonderful day.

"This is an old fashion motel"

4
09/08/2018

The accommodations are adequate and the people are nice. You can park right in front of your door so unloading and loading is a snap. Wifi worked fine too. The place looks a bit outdated but I am told that was in the design of this place... the nostalgia look.

"Cross Country Trek"

4
09/08/2018

Very clean hotel. Staff is very nice and helpful. Beds were comfortable. Great location ... easy access to interstate. The outdoor pool was clean and felt nice after driving all day. Would highly recommend.

"Great remodeled old style motel!"

5
09/08/2018

Spent a night on way through town! The rooms in an old motel were completely remodeled and looked brand new. The staff was very attentive and paid attention to details. Nice breakfast too. Very convenient to I40 and reasonably priced.

"Great road trip pit stop"

4
08/08/2018

We stopped overnight on our way to Flagstaff, AZ. We arrived late but our room was ready and VERY nice for the price. The best surprise was our beautiful view when we woke up the next morning. Breakfast was very average so we opted to skip it. The man at the front counter was very friendly as we departed and I was very impressed when he asked if there was anything they could do better!

"Very Nice!"

5
07/08/2018

We stayed here with our 91 year old mother & sister. We all very much appreciated the clean rooms and homey atmosphere. Everyone had a good night's rest & delicious breakfast. Loved the fireroasted chilis! Thanks!

"My stay at santa rosa inn was wonderful."

5
30/07/2018

The room was very very clean. The staff was superb. Breakfast was ready before 6:am. Great location. right of the interstate route 66. I always stay at this property because it is always clean and safe.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the feedback regarding your stay at the Best Western Santa Rosa Inn, we are delighted you enjoyed your stay with us and found our team to be so welcoming, we pride our self on customer service and comfortable pleasurable stay for all guest. We appreciate all the positive feedback provided us. Thank you for choosing our hotel and we look forward to seeing you on your next trip. have a wonderful time.

"Best place to stay."

5
30/07/2018

This is the best place to stay in Santa Rosa. It's clean, well maintained and managed, with recently redone bathrooms. You'll love the free breakfast too. We especially enjoy being able to park right outside our room to load and unload .

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and all the wonderful compliments for your stay with the newly renovated bathrooms and the fresh hot breakfast, with the all ground level room front park rooms it is very conveniant all around, we hope to see you soon back again till then have a wonderful day.

"Very clean and nice place to stay"

5
25/07/2018

Older style pull up to the door type hotel. One level. The check in was great very kind. The room was very comfortable and quiet. Breakfast was hot and good and the owner and wife were hustling to make sure all was stocked. Small area to eat but it worked out fine. would stay again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey and Me and my staff are very pleased to hear your stay was pleasant and comfortable and also the breakfast, as a stopover for majority guests it can be busy at breakfast with a cozy atmosphere at the all ground level room front park hotel, have a wonderful day till the next time we see you, thank you.

"Nice ce, quiet.place.to.stay"

4
23/07/2018

Friendly staff, variety of breakfast each day. We had the pool/hot tub to ourselves during the day but water didn't seem very clean. Workout room was hot! Rooms were a little dated but clean. Quiet location off main drag and up a hill.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. but the survey is not for my property as we do not have a hot tub or a gym room. thank you, have a wonderful day.

"We always count on this place!"

5
22/07/2018

We always choose this hotel when we travel through the area. It is always clean with friendly staff and reasonably priced. Breakfast is good with a nice selection. If you are traveling through Santa Rosa and need a place to spend a night, this place can't be beat, give it a try!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey provided us and appreciate all the compliments for me and my staff, as we strive to provide an excellent service and comfortable pleasant stay for all guest thank you again and have a wonderful day.

"Best place to stay in New Mexico"

5
15/07/2018

This is the 2nd time we have stayed here, and I will never stay anywhere else again-- while traveling through New Mexico. The rooms are immaculate, quiet and very relaxing for a good night's sleep. The staff is very friendly and accommodating. It has the feel of an old time tourist court, since it is located on historic Route 66 (yet right off the interstate), but everything has been totally redone--inside and out. The pool is wonderful, there is on-sight laundry facility and a full and hearty breakfast. The beds are THE most comfortable in any hotel we stayed at on any of our trips in the last 10 years. Best of all, there are 2 sinks, one in the bathroom and a huge vanity has its own, so 2 people can get ready at the same time. Don't waste your money in Albuquerque, stay here instead!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and are delighted you enjoy the Best Western Santa Rosa Inn here, as we strive for an excellent stay all the time for all guest staying with us, we appreciate the compliments for the property here with room layout and amenitys provided and shall continue to do same. have a wonderful day and thank you.

"Blue Hole dip"

5
14/07/2018

Best place in Santa Rosa. Thoughtfully clean sheets! Great pillows. Best bathroom in any hotel I've ever stayed in. This place has it figured out. Easy access to all that Santa Rosa has to offer. Blue Hole being #1.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the feedback provided us and are happy to hear you enjoyed the Best Western Santa Rosa Inn and its layout of room and prioperty, the Bluehole is a #1 attraction here in Santa Rosa,NM and with all ground level rooms make it comfortable with all ground level rooms with parking in front of rooms.have a wonderful day, thank you.

"Bowling trip with my grandsons"

5
12/07/2018

This was our second stop on our trip to Dallas Texas. The hotel was very easy to get to. The staff was very friendly and nice. The room was very quiet and clean. The breakfast was delicious. I would stay here a again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey provided us and appreciate all the compliments for the stay with us we shall try and exceed the service for all guest all the time for a perfect stay with us at the Best Western Santa Rosa Inn, New Mexico, Thank you and have a great day.

"Nice motel!"

5
07/07/2018

This is one of the nicest Best Western hotels I have stayed at. Front desk service was friendly and quick. The rooms are laid out well, beds are comfortable, and the bathroom with an exterior sink is great for getting out the door quickly. Continental breakfast was good too!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided, and the compliments for your stay with us a pleasant comfortable stay, as me and my staff strive to provide the best service and a pleasant full hot breakfast thank you and shall continue to improve to provide the best stay possible. Thank you and have a wonderful day.

"Always a great choice"

4
03/07/2018

We have stayed at this Best Western a few times and it never disappoints. The rooms are clean, the person at the front desk was very helpful, the beds are very comfortable and it was very quiet. The breakfast bar had the traditional fare plus real scrambled eggs which was a nice addition. You will not be disappointed. Enjoy!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and Thank you for all the compliments for your stay with us, as me and my staff try to provide an excellent stay for all guests, have a wonderful day, thank you.

"Another Great Stay"

5
03/07/2018

Our third stay in this excellent motel as we travel between Dallas and LA. Once again we had very clean, most comfortable room in a friendly environment. The rooms have been remodeled and the bathroom was new. Loading and unloading is easy as you park in front of the room. A great place to stay if you are traveling with a pet as the rooms do not have rugs and the pet walking area is clean and close.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the survey provided us and glad to hear the services and commitment to provide an excellent stay for all guests we have achieved for your multiple stay with us, and appreciate the wonderful compliments for the staff and property, we shall continue to make changes and provide the best service possible for all guest, thank you and have a wonderful day.

"Surprisingly nice motel!"

4
01/07/2018

We were traveling I-40 East and needed a place to stay, when I searched trip advisor this motel came up, seemed nice, and I booked as we traveled down the highway. I had minimal expectations but when entering the room we were both pleasantly surprised! 2 very nice queen beds, very clean room, everything seemed new, microwave, small fridge, nice sized tv with many channels - including 8 hbo channels (often NOT available at motels) beds were comfy with lots of pillows and bathroom area has outer sink (coffee maker there) and shower/toilet and inner sink separate. Tile floors throughout which for NM makes sense. A bit pricy -about $180 with taxes- but all hotels in this area are(again we just needed a place to stay!). They do offer a small continental breakfast- I think coffee and basics-we wanted to hit the road! Across the street is an awesome Pilot gas station that has lots!!! Good place to either stop for the night or stay if you are visiting area!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey provided us and are happy to hear you were welcomed with a surprise for a very pleasant comfortable with a Route 66 style property which opened new in 1994, with a full hot breakfast and Directv with all channels and a very pleasant area for the pets also with assigned rooms for allergy reasons, thank you me and my staff appreciate the compliments provided us and continue to do our best for all guest, have a wonderful pleasant day.

"Great hotel and Harry was amazing.."

5
01/07/2018

Santa Rosa is a busy place but Harry at the Best Western handled like a true professional. Thank you Best Western and thank you Harry. Give Harry a raise. Without him you'd be lost. Go to the Silver Moon Cafe for dinner (Harry suggested it.) It was great and so was Harry.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey provided us and appreciate the wonderful compliments for your stay with us and for Harry who is very pleasant and welcoming, as he is part of the management group here and very pleasant, we hope to see you soon when passing through Santa Rosa, NM. Have a wonderful pleasant day.

"Great Place to stay!"

5
27/06/2018

Easy access right off highway. Rooms big and clean! Woman at check-in very personable and helpful. 2 men in lobby and breakfast area paid attention to every detail. A pleasant stay at a location and highway that brings back memories of the TV Show

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the feedback provided us and appreciate the wonderful compliments provided for all the staff here as we strive to provide a comfortable pleasant stay for all guest staying here, we hope to see you soon when passing through Santa Rosa, NM. As the property opened new in 1994 and built for the Route 66 appearance makes it a pleasant modern stay, thank you and have a wonderful day.

"VERY good value!!"

5
21/06/2018

We stayed here 1 night on a motorcycle trip to the Grand Canyon. Room was very clean, bed was very comfortable, and we enjoyed the suite, room to stretch out!! We didn't eat the breakfast, as we like bigger brunches, so I can't rate the breakfast here, but I'm sure it's fine! We were on our motorcycle and had locked everything up, but felt safe. Room rate was very reasonable too! I always request a pet-free, smoke-free & down-free room, and we got it!! We would stay here again!

"Good Value"

5
19/06/2018

Clean, well maintained, friendly staff. Best of all the beds were very comfortable. Room looked as if it had been recently remodeled and was also very clean. Continental breakfast was better than average. We would definitely stay here again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the online survey provided us here for the Best Western Santa Rosa Inn, New Mexico and me and my staff are pleased to here you had a comfortable pleasant stay as we strive for that clean comfortable stay for all guest, please try our nice full hot breakfast on your next trip through Santa Rosa, NM, and have a wonderful pleasant day. Thank you.

"Priced Right and tidy!"

4
18/06/2018

Got two rooms, about $100 a night each. Rooms were clean, linens were clean. Large clean bathroom area with sink in with shower and toilet, as well as a vanity outside of bathroom. Beds were comfy, AC worked great. I'm a stickler for clean, so doors, baseboards and jams needed wiped down and a good vacuuming around end tables. Motel style with rooms exiting to parking lot. Didn't use outdoor pool or get to the breakfast in time. Would recommend this hotel in a small town that looks like it's seen its better days.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey provided us, and appreciate the compliments for a pleasant comfortable stay with us, as a sceduled maintenance we shall look into this and correct, as we do strive for a perfect comfortable stay for all guest staying with us, we hope to see you soon when passing through Santa Rosa,New mexico, Have a great day, Thank you.

"Great place!"

5
17/06/2018

This Best Western is great! The staff is amazing and the price is just right. They are pet friendly too with a very small fee! I was really impressed with our room! So clean and spacious! Everything was wonderful here!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the wonderful survey provided us here for the Best Western Santa Rosa Inn, and with a Route 66 style property all ground level makes it very convenient for all guest and pets, as Me and my staff strive to provide an excellent service and accommodations we will be happy to welcome you back soon, have a wonderful pleasant day. Thank you.

"The beds and pillows are awesome"

5
13/06/2018

Rooms are clean. Staff is great to work with. This is a great place to stay for a night or a week. The breakfast was nicely done and complete. Pet rooms are available and also very nice. I highly recommend this Best Western.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the wonderful survey provided us here for the Best Western Santa Rosa Inn, and with a Route 66 style property all ground level makes it very convenient for all guest and pets, as Me and my staff strive to provide an excellent service and accommodations we will be happy to welcome you back soon, have a wonderful pleasant day. Thank you.

"The "Best" of the Best westerns!"

5
13/06/2018

What a refreshing stay I had at this location! Nat goes out of his way to do everything he can to make me feel welcomed! And as a traveler who has experienced a lot of dread staying at motels, I surely appreciated his customer first mentality! Nat didn't just give me a key and move on to someone else, he personally went ahead of me to make certain my room was up to his standard of excellence! The room was very comfortable and relaxing! Thanks for your hospitality Nat!

"Nice place to stay for a good nights sleep"

5
11/06/2018

This BW is simple, but very nice. The staff was extremely friendly. We really liked the fact there were two sinks, one inside the bathroom, and one out. If you're on a road trip and need to stop for the night in Santa Rosa, I would recommend this place.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very glad to hear that you had a positive experience staying with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Nice Place to Stay"

5
07/06/2018

Enjoyed the room and breakfast. Quiet room and people were friendly. They had a pool but we did not go swimming. Located on east side of town. Room seemed to be freshly remodeled. Parking in front of your room. Normal Best Western and clean.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us here at the Best Western Santa Rosa Inn. We hope to accommodate you again the near future. Thank you from all the staff here and have a wonderful day.

"Wonderful Stay! Highly recommend!"

5
07/06/2018

We have stayed at this motel twice now and will be back. It is easy to get to, check-in is quick, service is wonderful, the rooms are immaculate, the beds and pillows are very comfortable, and the management truly seems to appreciate the we choose to stay with them. There are two sinks...one in the bathroom and one outside the bathroom door, both with nice counter space. This is really nice when two people are trying to get ready to go somewhere. I also loved the fact that the remote for the TV was in a package of sorts indicating that it had been cleaned. It is a reasonably priced motel with high standards.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the feedback regarding your stay at the Best Western Santa Rosa Inn, we are delighted enjoyed your stay with us and found our team to be so welcoming, we pride our self on customer service and comfortable pleasurable stay for all guest. We appreciate all the positive feedback provided us. Thank you for choosing our hotel and we look forward to seeing you on your next trip. have a wonderful time.

"One night in New Mexico"

5
05/06/2018

This property is being remodeled. We got a remodeled room and it was one of the nicest motel rooms we have been in. The staff was very nice and friendly. Beds were very comfortable and room was clean.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and happy to hear your stay with us was pleasant and comfortable, as we strive our self here for an excellent stay for all guest and appreciate the compliments provided us, hope to see you soon when traveling across I40 through Santa Rosa, have a wonderful pleasant day.

"Santa Rosa BW"

5
01/06/2018

The staff was exceptionally friendly and helpful. Check in and check out were quick and easy. Great value. Would definitely stay there again. the Room was clean and we enjoyed the breakfast and the variety of items.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us here at the Best Western Santa Rosa Inn. We hope to accommodate you again the near future. Thank you from all the staff here and have a wonderful day.

"A little gem"

5
30/05/2018

We have stayed here both times we have driven to Santa Fe and ALWAYS so happy with everything. The rooms are great, well laid out & the manager is wonderful. It really is the best place to stay in Santa Rosa for the money. I doubt more Money would get you anything truly better.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the feedback regarding your stay at the Best Western Santa Rosa Inn, we are delighted you enjoyed your stay with us and found our team to be so welcoming, we pride our self on customer service and comfortable pleasurable stay for all guest. We appreciate all the positive feedback provided us. Thank you for choosing our hotel and we look forward to seeing you on your next trip. have a wonderful time.

"Not Bad!"

4
27/05/2018

A surprisingly nice facility. Only stayed for one night while traveling and picked using TripAdvisor. One story with doors facing parking lot. Good sized rooms with basic amenities. Worth the price for this area. Standard breakfast. No complaints.

"Ok For a Night"

2
25/05/2018

This motel allows pets, and appeared to have a standard cleaning fee if you have a pet. To me this would still create a potential for fleas. There is a small magnetic Do Not Disturb sign on the inside of the room door, which is easy to miss. Unless you want housekeeping entering before your mandatory 11 a.m. departure (7:59 a.m. in our case) don't miss this sign. Our room had two sinks, which is nice, but there was no towel rack for the larger sink in the room, just in the bathroom. Otherwise, our room seem clean and decent.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the online survey provided us and appreciate the feedback provided us, we do allow pets in assigned rooms only with a fee per pet being all ground level room front park makes it very convenient for stay, we have not had any fleas and do use cleaning so all rooms are very clean, the do not disturb sign are magnetically on the door by handle to keep it noticeable as this will not blow off with wind, for housekeeping usually will not enter if a car is parked in front of room or if not it is always best to use dead bolt where they cannot open door at all is the best way, we do have towel in bathroom not outside just wash cloth and hand towels as its the vanity and not bathroom, my apologies for any inconvenience and apologize, thank you and have a wonderful day.

"Top Notch Stay !"

5
23/05/2018

Spent just one night while traveling across the country and found this Best Western to be one of the nicest around for the price per night. Very nice gal at the front desk that got me checked in at lightning speed. Room was very clean, up to date decor, great tv, cold a/c and etc. What I liked best about this best western was that it is laid out like a old time motel. Single level and you park at your room door. Very convenient. I did not have the free breakfast as I left before it was open so I cannot comment on that part of the stay. Otherwise, I loved my stay.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the online survey provided us and the compliments for the staff at the BW Santa Rosa Inn, New Mexico, as we strive for an excellent stay for all guest please try our wonderful breakfast on your next trip through Santa Rosa, have a great day and welcome to see you on your next trip through Santa Rosa.

"Fantastic Place-A Must Stay!!"

5
21/05/2018

This is one of the best places that we have ever stayed!!!! The customer service is fantastic! This place is spotless and the beds are fantastic! I love the way the room is set up with two wash basins so both of us could get ready at the same time! The breakfast was excellent!! We will be back!!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the survey provided us and appreciate the wonderful compliments provided us, we shall continue to improve and provide an excellent stay for all guest as our staff welcomes all guest for a pleasant comfortable stay, have a wonderful pleasant day.

"We Made A Good Choice in Deciding to Stay Here"

5
11/05/2018

We stayed here on a trip home from the Grand Canyon. We did not have any prior information about this establishment before booking our stay. The only information we used for our decision was obtained via the Internet several hours before arriving. What we found was a very pleasant surprise. We found the motel with a charming exterior and friendly staff. The registration area is shared with a nice lounge spot with a computer for guest use and the breakfast area. The whole area was small but worked for all that was contained in it. Coffee and juice were available 24 hours/day. The rooms were the outside entrance type and there is something to be said for the old fashioned, drive up to your door for an easy unloading. We were assigned a large room with 2 queen-sized beds and plenty of room for a desk & chair, table & 2 chairs, a chest of drawers, space for hanging and two luggage racks. Also a large bathroom with 2 separatated sinks, one with a large vanity and mirror separate from the full bath room. The tub/shower had wall-mounted dispensers for shampoo, conditioner and shower gel. The room had a refrigerator, microwave oven and coffee maker (single-cup-at-a-time but not Keurig). We found it to be exceptionally clean, looks newly refurnished with comfy beds and nice pillows. An example of cleanliness, the TV remote was sanitized & in a "clean" bag for the next guest - not something that you see often. The full breakfast was a surprise with the "real" scrambled eggs, sausage, hash browns, waffles, cold & hot cereals, fresh fruit, various flavors of yogurt, Danish, cinnamon rolls, muffins, toaster for the various breads, coffee (of course) and several juice options. There is a restaurant within walking distance but we did not visit it. P.S. Down below I was not able, on this iPad, to select any of the hotel rating circles so I had to leave that undone. Suffice it to say that we were quite pleased with all aspects of our stay.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and happy to hear your stay with us was pleasant and comfortable, as we strive our self here for an excellent stay for all guest and appreciate the compliments provided us, hope to see you soon when traveling across I40 through Santa Rosa, have a wonderful pleasant day.

"waterbug"

2
10/05/2018

A very decent hotel for the price. We were pleased with the overall quality of the hotel and the room, amenities, and internet. We would stay at this hotel if we were traveling in the area. I have nothing more to say to bring this review up to 200 characters.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very glad to hear that you had a positive experience staying with us, as we strive for an excellent stay for each and every guest. My apologies for the water bug during seasons they can appear different bugs as we are in open area mid desert, we do try and keep a control of this but its nature and cannot control everything but kept to a very minimum. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Pleasant Stay"

5
08/05/2018

Really enjoyed this hotel, one of the most comfortable beds ever! very friendly staff, clean rooms, would definitely stay here again when out in this area! I would recommend this hotel to anyone! A must stay!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the feedback regarding your stay at the Best Western Santa Rosa Inn, we are delighted you enjoyed your stay with us and found our team to be so welcoming, we pride our self on customer service and comfortable pleasurable stay for all guest. We appreciate all the positive feedback provided us. Thank you for choosing our hotel and we look forward to seeing you on your next trip. have a wonderful time.

"Clean, Airy, & Affordable and Comfortable "

5
28/04/2018

We moved cross country. This place was the best, quietest, most accessible, and cheapest of anywhere else we stayed. There's a washer and drier. Coffee/juice/water 24/7. The staff is wonderful and the room was super clean. In addition, everything felt updated (no musty carpets and tattered furniture). The small touches are like those of a four-star: nightlights, spacious bathroom, crisp sheets, a sofa, and conveniently placed outlets. Quite the happy surprise. Thank you, Lutz!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the feedback regarding your stay at the Best Western Santa Rosa Inn, we are delighted you enjoyed your stay with us and found our team to be so welcoming, we pride our self on customer service and comfortable pleasurable stay for all guest. We appreciate all the positive feedback provided us. Thank you for choosing our hotel and we look forward to seeing you on your next trip. have a wonderful time.

"Great Value & clean!"

5
25/04/2018

I have been going to this Best Western for a number of years driving back and forth across the Midwest. I felt it was time to give them an ada-boy for the value and the rooms. I had a small dog with me all the times I have stayed here and the pet fee is only 10 bucks! And the rooms are very clean..

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the survey provided us and the wonderful compliments, as we strive and improve for a pleasant comfortable stay for all guest with pets and without, we look forward to your next stay with us in the near future, have a wonderful pl;easant day.

"Great Spot to Overnight"

5
21/04/2018

This location was very clean, comfortable and easy on/off access to Interstate 40. Price was reasonable and staff very friendly. Did not participate in the free breakfast as we preferred a full service breakfast at the place next door. Would definitely stay here again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us here at the Best Western Santa Rosa Inn. We hope to accommodate you again the near future. Thank you from all the staff here and have a wonderful day.

"We were passing through on our way home from a road trip. Santa Rosa was a good place to stay."

4
21/04/2018

Very nice hotel. Rooms were clean & very spacious. I liked the separate dressing area from the bathroom. Very convenient. Good breakfast included. Staff very friendly & helpful. We would definitely stay here again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Comfortable rooms"

5
21/04/2018

We stopped in Santa Rosa for our night stop as we were heading across the country on Route 66/I-40. Very clean rooms, comfortable bed, and nice breakfast. Easy off freeway location and easy, quick checkin. We didn't have any issues at all.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very glad to hear that you had a positive experience staying with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Would definitely stay again"

5
16/04/2018

Very clean & front desk was very friendly. It was very handy to have two sinks in our room, one in toilet/shower area & one in hallway to bathroom. Bed was very comfortable & breakfast was better than the usual motel offering. Extra nice walk area for dogs. We especially liked that the motel is laid out like years ago where you park in front of your room & each room has an outside door.

"Ripped Off"

1
05/04/2018

It was late in the evening on the Easter long weekend so they decided to jack the rate up by 50% to take advantage of all the travelers on the road. The check-in clerk even admitted that as the other hotels around sold out he was raising the prices as this hotel filled up. What a scam. We were stuck so we stayed but will never return. Boycott this rip off hotel!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. We apologize for the inconvenience of our daily rate. Rates fluctuate depending on occupancy levels and time of the day. However we are most reasonable compare to our competitors. The rate offered to you at 6:45pm was the best for that time compared to our competitors. Our competitors prices were higher that day. Again, we do apologize for the inconvenience and do hope that you will return in the future. We strive to provide an excellent stay for each and every guest. Have a wonderful day.

"What a great hotel"

5
03/04/2018

Wonderful hotel with a motel style (drive-up). Very clean and well decorated inside and out. Nice to see doggie poop bags outside for those traveling with pets. Very quiet stay at night. Very pleasant staff.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Quaint Santa Rosa"

5
03/04/2018

Our first trip to, and stay in, Santa Rosa. This quaint hotel was a breath of fresh air. The husband and wife duo was a smiling, helpful, pleasant pair. I would definitely stay here again! We were warmly greeted and well taken care of at breakfast and checkout.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Nice stay"

5
01/04/2018

Clean updated comfortable room. I would definitely stay again. The shower head was dated but other than that, the motel is perfect for a tired traveler. Parking is easy and the staff was friendly. The breakfast was very good.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Quaint Hotel"

5
31/03/2018

This hotel reminded me of the motels we used to stay at when my family traveled when I was a kid. I loved being able to park in front of my room but still have a really nice and comfortable room with a refrigerator & microwave not to mention breakfast was included for an awesome price! Very nice staff & extremely clean.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great place to stay in Santa Rosa!"

5
29/03/2018

We keep coming back here year after year on our way to Santa Fe. The owners take great pride in their property and are such nice people to do business with. The rooms could not be cleaner, and the hot breakfast is as good as any I've had anywhere. The price is super reasonable!

"Great place to stay"

5
29/03/2018

One of the cleanest motels we have ever seen. very friendly, professional staffing make the stay even better. In this motel every thing worked exactly as it should, and that is a rare occurrence. without a shadow of a doubt, we will use this motel again.

"Oasis in the Desert"

5
29/03/2018

The exterior of the motel was very well maintained. We were greeted by a friendly front desk clerk who was helpful and got us checked in quickly. The room was spotless. The beds were very comfortable. The night was quiet and we slept well. In the morning the breakfast was hot and well stocked. Overall, the experience exceeded my expectations in every way.

"Great stop for Harley riders!"

1
27/03/2018

You'll get a Harley discount here. Free breakfast and nice rooms included. There are close by places to eat and you can park your bike right out front of your room. I always stay here when I'm passing through Santa Rosa.

"A great old style motel"

5
25/03/2018

This a fairly well kept motel with all ground level drive up rooms. The staff was friendly and helpful.the Internet and tv worked.a big plus. The rate was reasonable.it be worth staying a few days .located in an extremely nice town.

"Great option in Santa Rosa"

4
21/03/2018

We had originally booked a room in Tucumcari, but when we arrived in that town, we decided to keep driving to Santa Rosa to look for a better option. The Best Western there turned out to be perfect for us. Friendly management, clean room, great Mexican food nearby.

"Wonderful Stay"

5
20/03/2018

We spent one night at the Best Western. We were a little leery as it has outside access but this place was excellent. Convenient parking, very friendly staff, quiet room and a good breakfast. Also the pillows were comfortable which can be hit or miss and there were two bathroom sinks with large counter tops. The room itself was spacious. Will stay here again if ever in Santa Rosa.

"Excellent !"

5
19/03/2018

We stayed here on our way to Nevada. The hotel is very clean and in great condition. The breakfast was delicious with a choice of eggs, fruit, waffles and oatmeal. The staff was very friendly and specially Mr. Patel was very attentive making sure everyone was feeling welcome. This is a great hotel for families. It has a restaurant next door and gas stations near by. We will definitely stay here again when cruising this way! Just awesome !

"Incredibly clean and upscale"

5
16/03/2018

We often stay in Santa Rosa New Mexico on our trips to and from the Midwest to Scottsdale, Arizona. I looked for a Best Western property because I like to collect BW points in the USA and use them for free nights in Europe at great BW hotels there. This was our fist time at the BW Santa Rosa Inn. From the outside the property looks like an old-style motel with single-level "cottages." But inside our unit we found ourselves in a totally new, clean, and spacious environment. We had 2 sinks and stone counter tops - plus a microwave and a refrigerator. The WiFi worked and was very fast. Lots of hot water for showers. The heating and cooling system was quiet. We parked right in front of our door. Breakfast was included and we had eggs, sausage, cereal, toast and pancakes to choose from. Our room had 13 outlets for all of our electronics !!! That is SO rare .... The desk people were great and we had no surprises. We'll be back

"Good stay"

4
14/03/2018

The outside is old fashion motel but the rooms have been updated. Comfortable beds and pillows. Amenities bottles you can use. Ok breakfast. Quiet. Good front desk. Clean nice linen. Air conditioner very loud.

"Good price, comfy beds"

5
12/03/2018

The staff was very kind and helpful. Our room was very clean and had two vanities, one inside the bathroom and one outside, which made getting ready for day very easy. Price was really good and after hours check in was painless.

"travelers2"

5
04/03/2018

We decided to give the BW in Santa Rosa a try based on our other experiences at BW properties. We were not disappointed. Good size, clean and updated room. Very friendly staff. The price was right too!

"Great stay at a reasonable rate"

4
03/03/2018

Chose BW because it was $25+ cheaper than other places. Albeit, the accommodations are a bit “old and tired “ in comparison to the other newer and modern units. Don't be fooled, the rooms are very good, clean, good wifi signal, fridge, comfy bed, modern bathroom, etc. The free breakfast is very good but the only drawback is that the room is quite small in comparison to the number of units.

"Best hotel in Santa Rosa "

5
03/03/2018

We had a wonderful stay at The Best Western in Santa Rosa. The room was immaculate, loved the double vanity. It's so nice for 2 people to be able to get ready at the same time! Breakfast was awesome! Would definitely stay again!

"Very nice"

4
01/03/2018

Looks like an old fashioned drive up motel but everything is modern, clean, very nice - room was spacious, comfy bed, quiet, very fast wifi, lots of bathroom counter space, breakfast the usual scrambled eggs, sausage, not bad but not great, staff very friendly and helpful, would definitely stay there again - reasonably priced with AAA discount and very easy to unload car as you park just outside your door

"Clean, friendly, helpful, comfortable"

5
28/02/2018

Our stay was only for one night, but it was the first night of a 3 night cross-country trek. All 3 nights were at Best Westerns. At first I was concerned that our low rate would be the result of less service, but once I spoke with Nat (the manager) during check-in I realized that it was just a low rate and service would still be excellent. The breakfast was simple, but tasty and plentiful, and had everything a good breakfast needed before we headed east for another 600 miles to the next BW. The room, again pretty simple, was spacious (single King bed), well equipped, impeccably clean, and clearly well maintained. Everything worked well, the TV was high quality, and the WiFi was fast. We stayed in a much fancier BW in Nashville 2 days later, and this little one in Santa Rosa showed just as much pride and care as it's big brother in Tennessee.

"Large rooms, exceptional customer service!"

5
26/02/2018

After a 9 hour drive and being exhausted, we arrived to the Best Western to be greeted by a happy face and a very helpful attendant. The rooms were clean, very spacious, and the beds were comfy. The next morning we were greeted by more happy people, great food, and a clean atmosphere. I highly recommend this location and hope to return on another trip!

"Nice place to stop! "

4
26/02/2018

I stayed the night here during a roadtrip recently, and was pleasantly surprised about how nice this place is. The rooms are vintage Route 66 style, but with modern updates and amenities. The staff is extremely friendly. Breakfast is about average for this kind of hotel. A stay here is definitely a good value!

"Nice place, great value, great management!"

5
22/02/2018

Well-maintained and updated nicely. Breakfast was great. Management/staff are terrific. Was concerned that highway noise would be a problem (all the hotels are in same proximity to highway, but thought older motel construction might allow more noise) but it was very quiet. Everything was comfortable, convenient, clean, and it is very reasonably priced.

"Great Every Time!!"

5
21/02/2018

I travel through Santa Rosa, NM on a regular basis and it is my midway point. I ALWAYS stay at this Best Western! I had to stay somewhere else once and said I would never do that again. I make sure to call ahead now. This is a small Inn and does fill up. Once you stay here you will know why it fills up fast. Great beds and Great service every time!! The management and owners are always pleasant and courteous. I cannot say enough great things about this Inn!

"Good stay"

5
16/02/2018

Check in went smoothly, the service was outstanding. We had comfortable accommodations. Very good breakfast. We'll definitely stay there again if we are in the area. Would I recommend this place to others? Yes

"Consistently clean, comfortable and continuously improving"

5
16/02/2018

This is our "go to" hotel on this route. We've been staying here about once a year for the last 5 years or so and always have a positive experience. It does fill up at times, so book early. The owners/staff are very friendly and helpful. Last trip I saw the gentleman patiently help a guest log onto WiFi with a tablet. WiFi performance was good. The property is well maintained and we notice some sort of room upgrade each time we visit: larger flat screen TVs, new carpet, new dual-switch two-bulb bedside lamps with two electrical outlets for phones and such. (So much better than dim light or toggling through three lamp settings when trying not to wake up the other person in the room.) Comfortable mattress and pillows. Good water pressure in the shower. (Those are key points for me.) The full breakfast buffet is exactly as described. The common area has a computer that guests can use. The laundry facility and ice machine are adjoining. Pets are allowed in the west rooms. I believe the east rooms are kept pet-free; we've always stayed on the east side. Separate bath & toilet room with its own lavatory in addition to a separate large vanity and sink adjoining in the bedroom. Open closet space for hanging clothes or placing suitcase. Large mini-refrigerator with freezer compartment that will accommodate freezer packs or quart size jugs (which I use for freezing water to cool the ice chest). Large open area with a table and two chairs and lamp overhead. Convenient for reading without disturbing the other person. Plenty of electrical outlets for charging electronic devices. Nice flat screen TV with lots of DirecTV channels. Single story property with parking right in front of the room, so unpacking is quick and easy. The rooms face 90 degrees from old Route 66 (I-40 bypass), which reduces noise. It is quiet. Reception printed our receipt when we arrived. So checkout was easy. We told the manager at breakfast that we were leaving in 30 minutes and left the key in the room.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are very glad to hear that you were overall delighted with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again soon. Have a wonderful day.

"Great night's sleep"

5
07/02/2018

We have stayed at this motel 4 times. It is always very clean and well maintained. It is also very quiet. The bed linens are comphy and make for a perfect night of rest! The personnel are friendly and helpful and there are restaurants near by.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are delighted to hear that you were overall pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope to see you again in the near future. Have a wonderful day.

"Will stay again"

5
06/02/2018

This Motel is on I-40 by-pass so not out of your way coming from either direction. We have stayed here a couple of times and will always again if it fits the schedule. They keep updating the rooms. Breakfast buffet is incredible. Management is very friendly and accommodating.

"Great stay."

5
05/02/2018

Driving up you could see this was a clean well kept motel. Lobby was nice and reception was great. The minute they had my name they handed me my check in paper and went over all with me to be sure they were correct and welcomed us as a Best Western priority card members. This motel offered us the welcome package or points, we rarely take the welcome package. The room was furnished nicely and the bed was very comfortable. We travel with our own pillows at our age it's just better for our necks and back. All the staff were nice and more than willing to assist in making our stay a good experience. Breakfast was good and plenty of everything. Express checkout is nice. We get up late and no one was nocking on our door trying to get us moving. We like staying at Best Westerns and do if available in our location. We recommend this Best Western motel and recommend you stay here.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us. We hope to accommodate you again in the near future. Thank you from all the staff here and have a wonderful day.

"Stayed here a few times. Will be back!"

4
29/01/2018

Conveniently located off IH-40, very quiet, well maintained, clean rooms, comfortable beds, pet friendly, strong wi-fi, and has a decent restaurant next door. Plenty of parking for trailer, camper, or moving van.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. As we are all ground level room front parking it is very conveniant for any stay and are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest in all aspect of stay. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Santa Rosa NM Best Western"

4
22/01/2018

Very nice, professional, friendly staff. Clean nicely decorated rooms. Just thought room was a little high compared to other Best Western's we have stayed at. The restaurant near the motel, Annie's did not impress us.. We liked the Denny's that was there a few years ago better. The breakfast server, Shirley, was very professional and very friendly also and very helpful in answering our questions. The breakfast was very good and presented very nicely.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us and as for rates we try and keep most reasonable,my apologies for any issue with rates, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"A Great and Welcome Find"

5
13/01/2018

After another long day's drive and a terrible previous night 's experience it was a delight to find this friendly and spotless place. Double sinks, parking at the door and a full breakfast were added pluses. The clerk's dinner dining suggestion was perfect too. We make this trip twice a year and from now in this will be on our schedule.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with feedback, we greatly appreciate it. My staff and myself are very glad to hear that you were overall delighted with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again soon. Have a wonderful day.

"Nice room"

5
09/01/2018

We loved the room set up which included a table and chairs. We also got to park right outside our room which is great for loading and unloading. The breakfast was delicious. The room was very clean and looked like it had been recently updated. We will stay here again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with a review. Your feedback is greatly appreciated. We are very happy to hear that you were overall pleased with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Have a wonderful day.

"Excellent Care & Service"

5
07/01/2018

I was pleasantly surprised with this hotel - better than others I have stayed at in this price range. I had a little trouble with the cable and the manager was right over to fix it. There is an outside door which makes carrying in luggage easy. The room had nice lotions/shampoos in squirt containers on the wall - very nice. There was a refrigerator/microwave in room. I loved being able to walk across parking lot to Annie's Cafe - great food.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Have a wonderful day.

"Wonderful rest after long drive"

5
06/01/2018

Driving a self move truck half way across the country, used Google maps to view what is in the neighborhood. Not much in the immediate area, and a room listed as ground floor aced the reservation. We lucked out; everything was absolute perfect! Better than than I expected from the past great ratings. The staff is friendly, and the breakfast sausage not too spicy to enjoy.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are all very glad to hear that you were overall delighted with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again soon. Have a wonderful day.

"Good value"

5
05/01/2018

Having the car parked right in front of our room was a plus! A list of restaurants would be helpful. Very friend staff members. The heating unit made more noise than most places we have stayed. The remodel was done well and the two sinks was a plus.

"What a nice place"

5
03/01/2018

This is a completely renovated one story hotel. The rooms are large and extremely clean. The breakfast was excellent with resh scrambled eggs, sausage real pastries that were not hard as rock that you get in most places and real good coffee. THe hotel owner came out and spoke to us during breakfast to make sure everything was ok. Thie owner is very proud of this hotel and he should be. We will stay here whenever we are traveling to Kansas.

"Wonderful Host"

5
03/01/2018

We stayed at the Santa Rosa Best Western on the last leg of our trip. We checked in really late and the attendance who checked us in was very informative and got to our rooms as soon as possible. It was 7 degrees that night, the room was nice and warm. Breakfast was amazing, Mr. & Mrs. Patel went above and beyond to make sure all the guest in the breakfast room were taken care of. Will definitely will stay here again.

"Great Place"

5
29/12/2017

Wonderful room, staff, and breakfast! Newly remodeled room. I will definitely stay here again! The manager said that he had a record of us staying there previously so he offered us the newly remodeled room for being repeat customers. We appreciated that very much!

"Best--Best Western Motel"

5
23/12/2017

This is an older Best Western that has been beautifully upgraded. The bathroom has a lavatory, as well as the area just outside of the bath. Cleanliness and amenities are remarkable. We consider this to be a "must stop" in New Mexico .

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Very nice!"

5
21/12/2017

Very nice staff. Rooms very nice and clean. Located right next door to a restaurant that has a gift shop inside, walking distance. Morning breakfast was good, all the usual stuff, waffles, eggs, sausage, breads, juices, coffee. Would definately stay here again!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us. We hope to accommodate you again the near future. Thank you from all the staff here and have a wonderful day.

"Santa Rosa 2017"

5
19/12/2017

We have stayed in Santa Rosa several times when travelling South. They are very accommodating. They have breakfast early and we enjoy the ground floor rooms. The rooms are beautifully clean and comfortable. I find the hotel to be quiet and great for sleeping. They

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Best motel in the country"

5
15/12/2017

My husband & I were traveling from eastern Oklahoma to Pasadena,CA with our small dog. We have never stayed at a better motel in spite of paying a great deal more at others. The room was spacious and clean and there was a very nice area to walk our dog. From the check-in clerk to the check-out clerk everyone was friendly and helpful. Wish all motels would be as accommodating.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"My dog and I love this place"

5
14/12/2017

We have stayed here twice, and will again when traveling I-40 through Santa Rosa. Very clean, good breakfast (even have green chili for the scrambled eggs), and they love dogs. There is a nice outdoor pool area for summer fun.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us. We hope to accommodate you again the near future. Thank you from all the staff here and have a wonderful day.

"Great Stay"

5
11/12/2017

Great value for the money; we were traveling through the area with our dog; staff were extremely helpful; a great breakfast with both cold and hot foods; nice, very clean room and very comfortable bed; our dog was very comfortable with a large walking area nearby. I highly recommend this hotel.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Perfectly Average Hotel"

3
10/12/2017

The hotel was fine for what it was, and the staff was friendly. The hotel is just older, and the remodel they seemed to have done to it wasn't the best. I did feel it was clean, and I'd stay here again if I had to, but I'd try to find somewhere else first. The internet was actually very fast, but very not secure. The shower curtain was installed backward (aren't they all? I don't know why these don't either come with instructions or get read.), and the water was very hard. There was a hole in the sheet of one of the beds. The breakfast was about what you would expect - edible, but not good. Otherwise, the hotel was perfectly fine and average.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
we appreciate time for the survey provided us and feedback, the hotel is 23 years age and built for the Route 66 appearance, the internet is fast and secure enough for a hotel public place with a gateway router, also we do have a water softner for whole property as water is very hard in this town for this reason, my apologies if there was any inconveniance for the stay as we do strive for an excellent stay for all guest all the time and hope to see you next time when passing through Santa Rosa,NM.

"Trip through Santa Rosa"

5
08/12/2017

This was one of the best that I've stayed at with best western.. It's been remodeled.. Bed and pillows were great.. I usually bring my own pillow but this hotel had the correct ones.. Breakfast was great.. All the rooms are on ground floor and you park right in front of your room.. Great experience with this hotel

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are very glad to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Superb Lodging"

5
04/12/2017

This is one of the neatest motels we have stayed at. Neat and clean inside and out! Everything about the motel was exceptional. The manager was friendly and could answer any questions you may have about the area.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We greatly appreciate the time for an online review provided us and happy to hear your stay with us was wonderful and pleasant experience, as we strive for an excellent stay for all guest staying with us. We hope to accommodate you again the near future. Thank you from all the staff here and have a wonderful day.

"Happy with this one"

5
30/11/2017

At least as good as most Best Western Plus Hotels. Nice remodel of rooms and overall appearance. The outside appearance is very nice also. The two wash basins and counters in the rooms are very handy. Good location for Restaurants and gas stations. We will be back.

"Good value and comfortable"

5
28/11/2017

Room was nicely decorated & clean. The TV remote was even sanitized. It looked like it had been recently updated and had new counters and fixtures in the bathroom. One thing I really liked was it had two separate rooms with two sinks and counters and lots of room.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Perfect"

5
26/11/2017

This is a very clean and safe place to stay ,everyone so kind.so make it a stop over place.you will find no better place for the money. The breakfast is one of the best ever.cant say enough about the stay other then you know your a happy visitor here.

nat p, Front Office Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for providing us with your feedback, we appreciate it very much. We are all very glad to know that you had an enjoyable stay with us, as we strive for an excellent stay for each and every one of our guests. We hope to see you again soon. Thank you and have a great day. Luz M Baca-Front Desk Manager

"Great"

5
22/11/2017

For an older motel at $80 a night and $10 pet fee, this place is great! It's clean & spacious with wood look laminate (no dirty carpet - yay!), two separate bathroom vanity areas, comfortable beds and pillows. Breakfast was your usual fare with the addition of toppings for the eggs, which is great for my diabetic husband who cannot partake in the pastries. Nearby Diegos Pizza delivered very quickly and the pizza was fantastic!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Beautifully refurbished gem"

4
17/11/2017

Quaint Motel on Route 66. Clean, roomy, next door to a great restaurant Annie's (with a great gift shop). Nice sidewalks to stretch your legs and take a stroll. We will definitely stay here again on another Route 66 adventure!

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with a review. We greatly value your feedback. We are all very glad to hear that you were overall pleased with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to see you again in the near future. Have a wonderful day.

"Nice BW lodging"

4
17/11/2017

During our long road trip, we stayed a a few Best Westerns, and they were all quite acceptable. This one was convenient to the freeway, many restaurants of varied quality along the stretch of road. Dedicated Pet potty area. Breakfast was good. All rooms have car parking right outside door, quite convenient.

"Good nights Sleep"

5
17/11/2017

The room decor was excellent, and the hotel is close to attractions. The room was plenty big enough having a desk, plus a table with 3 chairs at it. New dispensers have been put in the shower containing shampoo, conditioner, and body wash at the push of a button. There's also a dispenser at the outside bathroom sink (yes, there's 2 sinks!), that dispenses lotion. We were completely satisfied.

"Pleasantly Surprised"

5
14/11/2017

This facility is quite nice. We really like having TWO bathroom sinks. Why don't more hotels provide that amenity? Would definitely stay here again while in transit to or from Oklahoma City to points west.

"Nice Hotel"

4
14/11/2017

This was a very nice Best Western located in Santa Rosa. I liked the fact all rooms were on ground level, so no noisy upstairs people. The rooms were clean and comfortable and breakfast was adequate. Thanks

"Friendly staff/clean motel"

5
13/11/2017

What a great place to stay! The rooms were nice and clean, the staff was friendly and went out of their way to ensure we had everything we needed. The beds were very comfortable! I definately recommend the Best Western in Santa Rosa, NM.

"Santa Rosa Stay"

5
13/11/2017

Have stayed at this particular hotel several times and have been extremely impressed with the appearance of the hotel as well as the response and professionalism of the staff. I would highly recommend this hotel to all traveling through Santa Rosa.

"Great Rooms and Beds!"

5
12/11/2017

This hotel always gets my business whether it's business or pleasure. The staff is always nice and everything is always maintained. If you need a good nights sleep the beds are great! It is close to the highway and easy access to food. There is a great little local pizza joint that delivers and it's pretty yummy too.

"Great for a small city"

4
09/11/2017

Our first try at BW in a number of years. We were surprised by the quality of the hotel for the rate. We had several choices for a hotel and selected this one for the price. It was less expensive than the big name brands. We were not disappointed.

"Pristine rooms, great hot breakfast"

5
09/11/2017

I had scouted this out on Tripadvisor, and it seemed to be the best overall place to stay in Santa Rosa. Not disappointed. We've been to all 50 states and 5 provinces, and my wife thought this place was one of the very best places we've stayed. It's an older "U-shaped" layout, but rooms and exterior recently updated to new. The ability to park right outside one's door is greatly appreciated. Personnel were pleasant and helpful. Hot breakfast was good. Close to interstate. Quiet area.

"Off and running"

5
08/11/2017

I use to stay at Best Westerns in the past but starting using other Hotels, I came back to Best Western because of the hotel quality and great prices. The customer service has always been great I have plans of doing a family vacation and will definitely use Best Western.

"Lovely place to stay"

5
06/11/2017

The property was neat and clean and everything was in working order. The staff was friendly, courteous and very helpful. And the bed were very comfortable. Most of all the management does not use over powering scented cleaning products, yet the room was very clean. And of course, they had exterior drive up entrances to the rooms.

"excellent place to stay"

5
05/11/2017

this was one of the cleanest motels we have stayed in--very friendly and caring people at the desk--the floor plan was wonderful--loved our stay we will definetly be back on our way home from Arizona!!

"Dirty Floors"

3
30/10/2017

This has been a great little hotel for staying overnight - they are pet friendly and it is a convenient location. However, the last two times we have stayed at this hotel, the floors have been absolutely filthy - my white socks were black in 15 minutes after taking off my shoes - I am not sure what has happened to this quaint little stop but something has definitely changed. The shampoo-conditioner and body wash holders were also empty. The bed is comfy and everything else looks OK but the floors are disgusting

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the time for an online survey feedback provided, my apologies for the floor we have replaced the carpets in pet assigned rooms with wood and tiles floors which is more hygiene but this is the only issue we are having we do use the best way to clean floors- steam cleaners but as exterior doors having trouble with this and are always looking for ways to better, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Best place in this part of New Mexico"

5
30/10/2017

Nice people, clean everything, great internet, no surprises. This our second stay at this motel and we have been pleased each time and will make a point of stopping here if at all possible. There's a delightful coffee shop (Annie's) next door for non- chain high quality food.

"Best hotel for travelers with pets!"

5
29/10/2017

This hotel was absolutely great! Clean rooms, super for travelers with pets. Parking next to the room. Great breakfast. The bed was so comfy, like a big cozy pillow. Super internet. Spacious, roomy room/bath/sink.

"excellent older hotel"

5
28/10/2017

This hotel has been refurbished and is pristine. Rooms are larger. Both desk and table and two beds in the room. Old style so you can park right in front of your door. People are caring and breakfast is above average.

"Surprise at the end of a long day"

5
26/10/2017

I almost never book ahead so when happened to stumble across this gem I was truly surprised and delighted. An excellent, I thought. Too bad I had to move on after one night. This would make a good base for anyone exploring the area.

"Excellent hotel with great service & price"

5
24/10/2017

The manager of this BW and his wife were extremely nice. They kept the breakfast food items filled AND cleaned the area around the food & the tables. The late night staff who checked us in was also very helpful and kind. It was great having coffee available at night. We will stay here again if travelling in this area!

"Very nice"

5
23/10/2017

I am very happy with our stay at Best Western in Santa Rosa. We always stay here when we travel from Kansas to Arizona. I like the rewards club, and stayed at the Best Western in Memphis last year. Love it!

"Don't judge by outside"

4
22/10/2017

We weren't impressed by the outside but the inside was roomy, clean, and had all amenities. Close to interstate, family restaurant next door that you could walk to. Breakfast was pretty good with a crowded place to eat.

"overnight stay while traveling"

5
21/10/2017

Was very pleased with check in and friendly staff. Room was very nice, clean and comfortable to stay in. Would highly recommend to anyone. Check in and check out was very easy and efficient. Would definitely stay here again.

nat p, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Stopping thru- good place to stay"

4
18/10/2017

Clean, comfortable beds, friendly staff, convenient location, grounds were kept up. Breakfast was decent. We would stay here again when passing thru. The wifi was fast, the tv had HBO which was an added bonus for us. Also soap dispensers in shower.

"Great hotel in the middle of nowhere!"

4
16/10/2017

Stayed here this weekend and a very nice surprise. Excellent room, clean, quiet, fair price, coffee maker and free breakfast. What more can you ask? Even had access directly from my car to the room. Nice!

"Best Western Santa Rosa"

5
15/10/2017

I have stayed at allot of Motels. Nat and his staff are always very helpful and the rooms are great. We like the double sinks and the fact you can park right in front of the room. The breakfast's are always before they say and food is perfect.

"Super Accommodating Hotel Manager and Front Desk Clerk"

5
14/10/2017

After a 450 mile cross country drive, my friend and I discovered this lodge and were thankful a room was available. We requested non-smoking and were assigned #106. Very clean and nicely decorated double room but after moving suitcases in, discovered our neighbor two doors down smoking right outside of his room. This was a problem as my friend has breathing difficulties and is severely allergic. We called the front desk and the clerk immediately arranged a different room (#133) for us in a different non-smoking section. No sooner had we unpacked - we discovered two men in the room next door had stepped right outside to smoke. At this point we figured we would have to move to a different hotel. We phoned the front desk and the manager called us back with a third move to another non-smoking section but this room (#119) was an end unit with an empty next door. He told us that if this non-smoking room next door was rented out, he would explain the need and make a request that no one smoke outside. He, also, explained that three smoking rooms are available but no one had rented them- I guess smokers don't want to sleep in smoke filled rooms, either!!! My friend and I were treated with the utmost understanding from management and staff. They were extremely apologetic about the situation and we were rather amazed by the steps they took to meet our needs. We HIGHLY recommend this Inn to anyone driving down Route 66 in Santa Rosa, New Mexico. (And if you smoke and are staying in a non-smoking room, please step far away from the building to satisfy your habit)

"Great Hotel!"

5
13/10/2017

Our first stay at this hotel after a recommendation from friends who frequently stay there. Great hotel! Nice accommodations at a fair price. Staff was friendly and professional. The breakfast was good. It's clear the owners take pride in their operation. Would definitely stay here again.

"Typical hotel off the highway"

3
09/10/2017

This is the first time we stayed here, and although it was clean and comfortable, we would probably not return. The staff was friendly, and quickly responded to a minor problem in our room. The breakfast was hot, as advertised, but the seating was not real large. It just didn't warrant the price we had to pay.

"Good value"

4
06/10/2017

The front desk attendant was extremely helpful and courteous. Due to a mistake in my booking, was offered the only room available, which was not a nonsmoking room. It had tile floors throughout. There were two sinks, one in the bathroom and one just outside it. There was no closet, but there was a rack with coat hangers. The bathroom was very clean and the shower had good water pressure. The breakfast was enjoyable with a good selection of food.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Traveling West on I-40"

5
05/10/2017

This is the best Best Western hotel we have stayed at during our road trips to AZ from VA!! The room was roomy & nicely decorated. Had all the amenities you would need. The staff was great, friendly, & very helpful. Location easy on & off I-40. Will stay there again when traveling west!

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. We greatly value your feedback. My staff and myself are all very happy to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Best Western Santa Rosa Inn"

4
05/10/2017

We have stayed here a number of times over the years. The Inn is an older type of motel, but we noticed on this last trip that rooms had been updated. Our room was comfortable and clean with a table and chairs in one corner of the room. It is not a luxury hotel, but is comfortable, easily accessible from I-40, and there are several good restaurants within a half mile of the motel. On this trip, we had pizza delivered from Diego's Pizza on the recommendation of a staff member and it was very good at an affordable price. One reason we like to stay here is the friendliness and helpfulness of the staff. We left a blanket in the room on this trip and they held it for us until we returned to the area more than three weeks later. Great service.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Tens across the board"

5
02/10/2017

This property offers a charming change from cookie-cutter, more modern style hotels. Along the lines of a motor court, this older property still provides great comfort, convenience and service. The property is located near the Interstate exit and is on Rt 66. With a family-style restaurant next door there is no need to get into your vehicle in search of a meal. For those in need of such, there is also a laundry facility on premises. We had a two queen bed room which was of a good size and had the convenience of microwave and refrigerator. The room was very clean, there was plenty of hot water and all sink and tub drains worked as designed. Because it was so quiet, the night's sleep was undisturbed by either neighbors or road traffic. We had a very nice experience and will gladly stay here again if in the area.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very glad to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. we hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great motel!"

5
27/09/2017

Excellent place to stay a night! The rooms were very nicely decorated & clean! There are several special parking spots to accommodate trailers. This is an old style motel but has be renovated & is very nice. The bathroom is very large for a motel room. A sink & counter is in bathroom & also a vanity with sink in the room. Makes it great for two people to be able to use sink area without being crowded. I would recommend this Best Western! The beds were comfortable & there were plenty of good pillows too! Air conditioner worker great too!

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very delighted to hear that you had a great experience staying with us, as we strive for an excellent stay for each and every guest. We hope to see you again in the near future. Thank you and have a wonderful day.

"Satisfied Customer"

4
27/09/2017

My wife and I stayed here for one night after a very long day at Mesa Verde. We thoroughly enjoyed our stay and would definitely go back. The hotel has been around a while but it is well maintained, was not noisy, was very clean and had great internet.

"Finally a decent hotel in Santa Rosa"

5
26/09/2017

I've stayed in about six hotels in Santa Rosa and all of them have failed in a major way. To be fair, that failure was mostly in WiFi -which in my position I can't work without. When I first tried to check in to this hotel, they didn't have WiFi, but I went to a couple other hotels to find out that they didn't either. So I came back to the BW to check in. I am glad I did. The room was very clean, the woman at the desk was very nice, and when the internet did come back on (maybe ten minutes after I checked into the room) it was way better than any other hotel I've stayed at in Santa Rosa. I will definitely stay here again if only for the clerk's cheerful demeanor. Not just the first time I tried to check in (then cancelled to try to find a room elsewhere that had internet). But for that second time. I had shunned this hotel the first time around, but she still greeted me with a huge smile and a welcome when I came back. The customer service industry could sure use a lot more people like Luz at the front desk of the Best Western in Santa Rosa.

"Nice Overnight Place"

4
24/09/2017

Traveling cross country we were looking for a BW for the night near Santa Rosa New Mexico. We called ahead and made reservations. We weren't expecting much since it really is one of BW smallest sites. We opened the door to a clean, bright, well appointed motel room. Really nice. Good use of space. You wouldn't want to spend a week here but for an overnight it was a delight.

"Great value for the money"

5
21/09/2017

Convenient location, easy off easy on access to the interstate. Very very nice room. Will stay again if in this area. The staff was superb and very professional. The outside was a pleasant view after traveling all day. Wake up call placed was precisely on time.

"Calif. Trip 2 (2017)"

5
20/09/2017

An excellent place to stay, convenient, clean and personnel are courteous. The motel has improved the grounds to provide a better location for dog walk, alleviating the thorns and stickers. The location is convenient and there are some good places to eat in Santa Rosa.

"Very Nice Stay!"

4
19/09/2017

Very nice staff. The room was clean and the bed was very comfortable! The pool looked very clean but it was cold that day for a swim. :-[ They had good and fresh breakfast. all of the staff was very helpful and very presentable.

"Wonderful Motel!"

5
17/09/2017

Clean, nice rooms. Outside doors perfect for those traveling on motorcycles. Laundry facilities on premises and a restaurant next door. Staff was very helpful and answered all questions. We would recommend highly!

"Great for dogs and their family"

5
16/09/2017

I have stayed at many hotels and many Best Western Hotels and by far this hotel is the best ever for dogs. From the time floor in room to the doggie bathrooms of indoor/outdoor carpet behind the hotel. Compete with doggie pick up bags and container to throw them in!! And the rooms were spotless and comfortable and the staff were perfect. I will definitely stay there on my next trip west on Interstate 40.

"The perfect stop between TX and CO"

5
09/09/2017

Clean rooms, nice pool, friendly staff, hearty breakfast, and all the amenities nearby (fuel, food, etc.). We met the owner and chatted with I'm a bit. It's one of those hotels where the rooms open up to your parking spot, and several guests were sitting outside in the cool of the evening talking together. Friendly, homey atmosphere. We left relaxed and refreshed.

"B W @ Santa Rosa"

5
08/09/2017

One of the best hotels that we have stayed at in the last couple of years!! Everything was very good. The staff was very helpful, the room was great, breakfast was tops! We'll stay here in the future when traveling thru NM.

"Always wonderful"

5
07/09/2017

The Best Western in Santa Rosa NM run by the Patels is wonderful. From the staff to the rooms and even the laundry facilities are nice and clean. The breakfast is just an added bonus. Only place we stay. Leaving at 5:45am this is the shot I got below. Goodbye till next time!

"Nice Quiet Rest!"

5
31/08/2017

We were very pleased with our room. It was a very comfortable bed, and nice bathroom. The room and bathroom was clean. Their was a refrigerator & microwave in our room. The breakfast was the usual fare. I will say they had better potatoes than most places.

"Santa Rosa Best Western"

5
28/08/2017

This little hotel was a wonderful place to stay. The room was very clean and the bathroom area was larger than you'd expect. The breakfast was one of the best we've had from a hotel. We would definitely pick this hotel again if we ever need to stay in that area.

"Quiet and clean"

4
27/08/2017

We were driving through New Mexico and too tired to go any further. The hotel was very quiet and the beds comfortable. The room was clean and odor free. The hotel staff were all friendly and helpful. Rooms should be a little less expensive as it is not a luxury resort but it was priced lower than some others in the area. Overall, a good experience.

"Sad Stay"

4
23/08/2017

The hotel was very nice, quiet and near restaurants. The location near the interstate was perfect for an overnight stay. Also had a good breakfast. The town was dead on the Sunday we stayed. It looked sad as a result.

"Best Place to Stay in Santa Rosa"

5
21/08/2017

This is the best kept secret on I-40. Good value, clean, quiet and good service. This place is a no brainer for travelers. I shouldn't share it with everyone and just keep it to myself, but they earned the good review.

"Santa Rosa"

5
20/08/2017

We had a good experience in Santa Rosa at the Best Western Santa Rosa Inn. The staff was very friendly. Nice Restaurant next door with very friendly waitress. The room was clean and was quiet during the night. Breakfast was sufficient and good.

"Nice Place to Stay"

3
19/08/2017

The exterior of this hotel was immaculate. Fresh paint and roof. The rooms could be upgraded a bit. Quiet and clean. The breakfast was really good. Lots of choices. Very friendly staff at check-in and check-out. They took great pride in their business and it showed.

"Great place to stay"

5
18/08/2017

Clean and quiet rooms. Comfortable beds. Nice area for dogs. Delightful restaurant next door. Pleasant staff. Outdoor décor was pleasing. Pool area clean. Plan to stay here again! Filling hot breakfast.

Nat P, Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very glad to hear that you had a positive experience staying with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"BW Santa Rosa, NM"

5
14/08/2017

Beautiful room, large, good lighting, very clean, wonderful bed. Friendly, helpful front desk people, ample parking for truck with U-Haul. Breakfast was outstanding, Very good coffee even in the room.

"Very nice"

5
13/08/2017

Visited on our way to Santa Fe. Convenient to interstate, blue hole swimming, clean,friendly staff, reasonable price. Did not use pool but it's nice size. Do not recommend Silver Moon for dinner. Other restaurants are nearby to try.

"Great value - pet friendly"

5
11/08/2017

Old-fashioned motel - one-story and park in front of your room. They are pet-friendly and charge small extra $ per pet per night. Clean, comfy beds and hard surface floors good for pets. Shampoo and conditioner in dispensers in the bathtub/shower but no lotion provided :(. Overall, good value!

"Great little stopover"

5
10/08/2017

This was a great stopover on the way from Texas to Colorado. Please note that you park right in front of you motel room which is efficient for getting settled and then efficient for getting back on the road the next morning. The beds were updated and comfortable, internet fast, breakfast good, and very quiet at night. I would stay again.

"We Love It; Our Dogs Love It"

5
09/08/2017

We have stayed at this property twice now, and both times we were very satisfied with our stay. This inn has been remodeled and updated inside, and it is very well-maintained on the outside. We are traveling with our two Shelties, and they are afforded all the necessities as well. The breakfast is fine for a small inn, and the people are very friendly and accommodating. If you are traveling along I-40 or Route 66 and in need of a place to stay, this is a really good choice. Oh, one more important item: we found the beds to be very comfortable.

"Excellent hotel to stay in. "

5
08/08/2017

Staff super great, very very clean, very spacious room, very big bathroom, I love it and very reasonable price , definitely I will stay there for sure when I go back this way beside it's very convenient location and very close to everything you need around it and especially for I 40 HWY. You will not regret it

"Very Nice place to stay"

5
08/08/2017

Every person we dealt with was courteous, professional, and went out of their way to assure were were not just satisfied, but happy with all aspects of the stay. The pool was spotless and not over-clorinated, Pet Friendly room was superb from nice firm beds to floor coverings designed for easy pet stays. Two large multi-surface pet rest-areas made staying with our puppy as trouble free as can be.

"See America First on Route 66 (or Interstate 40)"

5
06/08/2017

This is a great place to stop if you are traveling on Route 66 or I-40. The hotel is well laid out, and the handicapped rooms are very accessible. The pool is lovely as well if you are traveling during the warmer months. Laundry facilities are also available if you have been making a long road trip seeing the sights. The hotel is family run, and all staff are extremely attentive to your needs. Wifi is free and very fast, and the morning breakfast buffet is well stocked. I stay here every time I travel to or from Arizona transporting my "snowbird" mother between her winter and summer homes. The hotel is very easily accessible for those with mobility issues. Several fast food options are available in the immediate vicinity, along with a couple of restaurants. The hotel is easily accessed from either highway. Just a great place to stay overall on a cross-country trip.

"Comfortable & Adequate"

3
02/08/2017

This is a one level complex with outside entrance. Parking in front of the unit. The room was clean but somewhat dated. When pulling back the bedding it was difficult to tell if the sheets had been changed. It looked like someone laid in the middle of the bed. I really wasn't sure if the sheets were changed although they were not soiled. I contacted the front desk and someone came over with clean sheets in addition they offered to change rooms. Small things like no sugar or creamer for the coffee and no hair conditioner, and running out of orange juice (it was from a dispenser so I'm sure not real OJ.) were minor. The management was considerate and promptly responded. Management even gave me a small discount. Overall the breakfast was good with sausage, eggs, potatoes, toast, waffles, several kinds of cereal yogurt and fruit. My stay was satisfactory the room was comfortable although needing some upgrade.

"This hotel is GREAT for pet owners"

5
01/08/2017

This hotel was very helpful with the fact that we were traveling with our 3 year old dog while moving from the West coast to the East coast which was not an easy thing to do. Best western made the trip so much more enjoyable by welcoming our pet also

"Blue Hole Best Western Great Combo"

4
31/07/2017

We love visiting the Blue Hole in Santa Rosa. We stayed at another popular hotel chain last year but BW Santa Rosa Inn will be our goto from now on. Clean, comfortable, great room design and friendly staff makes this Hotel very good.

"Great stop."

5
28/07/2017

This was a lovey motel. Very friendly staff and clean rooms. The owners and staff clearly take pride in their property. I'd recommend this to anyone who is driving through town - book via the best western website. Trailer parking available.

"Cross country trip"

3
27/07/2017

We have stayed at this Best Wester on several occasions and always been very satisfied. The managers are very attentive and want their guests to have a great experience. The rooms were very clean and breakfast was good also. We loved the comfort of the beds.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Travel Review"

5
26/07/2017

During our trip of about 2 weeks, this motel was one of our stops. Check-in/check-out was performed efficiently and pleasantly. The room was clean and adequately furnished. The choices for breakfast were good and the lady who took care of the breakfast area was polite, pleasant and efficient. We will look for this motel the next time we make this trip and we will take notes so that we can write enough about the motel and the excellent motel staff in order to successfully complete this travel review. Whenever we travel, we know we can count on Best Western for service-with-a-smile and for facilities that are comfortable, clean and well-furnished.

"Good and bad"

4
26/07/2017

The good: the beautiful sunset over the pool, the attentive and very nice staff, the end spot we had with a lovely view and no neighbors on one side. The bad: the floors were disgusting. Completely grubby. I took the kids swimming and brought them back and immediately bathed them, and feet looked like they'd been in the dirt all day after about 40 minutes walking in the room. I ran to the office and asked to borrow something to clean it with and they came back with me and we tag teamed it to clean the floors (didn't want to move rooms). The manager told me in the morning that they have a problem with this on their hard floors and can't figure out why exactly. I can only assume it's with their dust in the area/individual room a/c units, but I've never seen this before. I think they dealt with it best they could, but it is noteworthy.

"a "new" hotel in Santa Rosa"

5
24/07/2017

While this motel has been open for many years, the recent renovation has brought it fully up to todays standards. Renovation was very complete and well done - everything, including plumbing fixtures are new.

"Believe the great reviews!"

5
23/07/2017

My husband and I spent one night here while traveling back to Texas. We chose this property due to the great reviews and reasonable price. Not only were we not disappointed, but we were very well pleased. Yes, it is an older, one-story motel, but it is totally refreshed, with nice bedding, carpeting, and bath. Everything was spotless, including the parking lot and sidewalks. The family that runs it was present when we checked in and the next morning, attentively tending to breakfast. Though we didn't use them, we noticed a laundry room, and the pool looked clean and inviting.

"Just Right"

4
19/07/2017

Hotel met all my expectations based on previous review. It is close to the mountains and service was above average, very good. Would have liked a Jacuzzi but that was not a facility offered here. Breakfast was good.

"Great pet friendly property"

4
19/07/2017

Have been staying at the property for years as they are pet-friendly and very accommodating. The owners are great and constantly improving everything. Love the new dog areas they've just completed! Our three dogs love it too!

"Owners have pride in thier hotel."

5
19/07/2017

Excellent experience. Remembered this hotel from previous 2014 trip and was not disappointed. Very clean and beds were so comfy that the hubby asked if they had pillows for sale. He bought one for home. Pool was clean for 13 yr-old grandson to enjoy. Highly recommend this hotel.

"Very clean place to stop on Route 66 "

3
18/07/2017

We stopped on our way between Dallas and Santa Fe for the night. Perfect timing, kids were able to swim and unwind after a day of driving. It is a best western, not cheap ($129) however, worth a good night sleep with friendly staff and a very copious breakfast which is included. Scrambled eggs, sausage, toast, bagels or waffles greeted with a nice smile.

"Hmmmmmm"

2
17/07/2017

A/C unit sounded like a jet engine;grime in corners.Mint green paint.Towels were gray Mold in corner of shower.Truck stop across st;tons of exhaust.Have asthma,didn't go over well. Front desk was nice

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
We appreciate the online survey provided, My apologies for any incidents for your stay with us, and shall look into to rectify if any issue exist, as for the trucks we cannot do much across from us and as multi thousands truck and cars flows through i40 New Mexico still has more clean air than quite most states, again we appreciate your stay with us and try provide a pleasant stay for all guest.

"Very Satisfied "

5
11/07/2017

I stayed here for three day for business. Very courteous at the front desk and speedy check in. My room was large, clean and had a comfortable bed. I never tried the breakfast cause I had to leave before it started. Very satisfied with my stay here and this will be my choice when back in there area

"Favorite Stop on Rte 66"

5
10/07/2017

We always try to go this way because we like this cozy little place. It is a motor court motel. I think those are coming back now. We love them. Immaculately clean....nice typical short breakfast, but with real eggs! Nice people. Pool is wonderful.

"The BEST Best Western"

5
08/07/2017

The Santa Rosa Best Western is ia great place to stay with a terrific breakfast in the morning! The staff is professional and courteous and the rooms are clean and comfortable. The pool is warm--which feels great!!

"Excellent stay"

5
08/07/2017

We came in late and we're expecting it to be loud (July 4th celebrations) but we heard nothing and no traffic noise. The room was clean and we had everything we needed. Beds were comfortable and fast Internet! The cleaning staff and front desk staff were very kind and always had a smile. Thanks for a great stay!

"Yes I would stay here again"

4
08/07/2017

I gave 4 because I didn't get to use pool because weather. Also I left before breakfast service. The room was clean and bed comfortable. Staff was nice. I would say most hotel breakfast would be updated with better food choices and gluten food options. I didn't see the food but have stayed at a few best westerns lately plus other hotels.

"Great stay! "

5
06/07/2017

Very nice hotel. Everything was very clean. Cozy rooms. Friendly workers. I felt safe outside and inside. Everything was perfect for a nice over night stay. I would recommend this hotel to anyone in the area

"Santa Rosa Stay"

5
03/07/2017

This is the perfect hotel for motorcycle riders. We were passing through on our way to Taos, and found this hotel on trip advisor. We made a reservation, and were not disappointed on arrival. The hotel was conveniently located, clean, and we could park our Harley right outside our door. The pool was great, and their laundry facilities were clean, however, they were having trouble with the washing machine, and it ate up some of our quarters, but the desk clerk came out and helped us get it going. Their recommendation for supper was spot on. Yes, the place is a bit dated, but it's clean and the staff are friendly, and that's what's important. We will definitely stay here again when we are back in the area.

"Ideal room design"

5
30/06/2017

The best room arrangement of any motel we have ever experienced. Two people can prepare for the road or bed or breakfast or,,,,,at same time with the two separate and private lavatories,mirrors, etc..

"Well above average"

5
30/06/2017

This BW surprised us with how nice it was overall. It didn't look like much from the road but it was very nice inside. The room was clean and quiet, the beds very comfortable. and a nice diner next door we walked to for a late supper.

"Very comfortable stay"

4
29/06/2017

Hotels in Santa Rosa a pricey, but this is a good place to stay for the value. Breakfast was included and everything was clean and the staff were attentive. It was safe and was quiet (from road noise) at night. I would spend a little more than cheaper hotels in order to stay here again.

"Large Room and Quiet"

4
27/06/2017

The room was large and quiet. The motel staff was very helpful with restaurants. The breakfast was very hot and very good. The breakfast started at 6:30 am - I would love it if the breakfast started at 6:00 am

"Surprised and pleased"

5
25/06/2017

When we arrived, I noticed the hotel was not one of the more contemporary or modern, and I thought the rooms might not be as nice as I had hoped. But we LOVED everything about it: very clean, new carpet, new paint, new pictures, new bed covers, new bathrooms with beautiful granite tops AND 2 dressing areas including 2 sinks! It had all the amentities you could ever want and every staff member we met greeted us, had big smiles and went out of their way to make us feel welcome. We then looked closer at the outside building, and also saw new paint, new dormers on the building and cleanliness everywhere. We also saw a large amount of workers working very hard with big friendly smiles to keep everything clean looking nice. We so enjoyed our stay and WILL go back next time we travel through that area!

"Comfort away from home."

5
25/06/2017

We have stayed in this motel 5 or 6 times and the staff has always been friendly and helpful. The rooms have always been clean and comfortable. It has easy on and off access to I-40 and there are a couple of gooc restaurants nearby.

"Happy Camper"

4
25/06/2017

On a road trip from Ft Wort h, Texas to Laughlin, Nevada. Santa Rosa is the half way point. I was very happy with the room, the Bed was very comfortable. I will look forward to staying there on my next trip through New Mexico. I travel a lot and like the Best Western Brand.

"A good stopping off point on Interstate40"

3
22/06/2017

after a lonng drive, on Interstate 40. i was complteely satified with this Hotel. The rooms were clean and it was a very queit hotel to stay at. The breakfast was a nice sent off to my next location, Would stay here again.

"Great value, very clean"

4
22/06/2017

I have stayed at 3 BW's in 3 days on a road trip, and this was the best one. Extremely comfortable beds, nice room lay out and hard wood floors that were quiet. I brought my dog, and there was a grassy doggie area for their use.

"Excellent Hotel"

5
20/06/2017

Very clean and efficient Hotel. Good breakfast and working internet that does not drop off line like so many others. Rooms are very clean and fresh. Local sights include a Car museum across the street. And local eateries are not too far from the Hotel. The hotel is at the East part of town and fine restaurants such as the Comet are a short drive West of the Hotel. You also have to drive to the Blue Hole - a small but wonderful clear-water deep hole where you can scuba, or simply dive off the rocks.

"Best Visit"

5
19/06/2017

This Best Western was the best hotel my family has visited. The bathrooms where amazing with soap and lotion dispenser. Everything worked in room. Location was amazing with restaurant next door and Pilot across the street. Breakfast was amazing. Staff helped a lot. Thanks for the best night sleep we have had all week!

"Was a planned stop"

4
18/06/2017

We had planned on staying here since the reviews where mainly good and it was the old style of motel from the 50/60's. Very nice and freiendly at check-in and any time we went to the office. Very helpfull with places to eat and it was a nice quiet motel. The breakfast was not bad, better than some chain motels, but it was limited. It was so nice that we will go back there again next year and any other time we get a chance. Would be nice if they had rockers or chairs outside. We were there in early May so maybe they were not out yet?

"Restful"

5
12/06/2017

We always stay here when we stop in Santa Rosa. It's the perfect place for us as we travel with a dog. Pet room perfect as there isn't carpeting. Excellent and friendly staff. Well stocked breakfast bar.

"vines stay June 2017"

4
10/06/2017

the staff was very helpful, the hotel was old but very well kept. breakfast was quite good even though it was the standard hot breakfast at best western Mr Patel at the front desk went out of his way to arrange reservations for our next stop. The hotel was adjacent to a restaurant but it was not recommended by the staff. so it was a mile drive to the next restaurant.

"Very nice hotel, great rates. "

5
08/06/2017

We stayed here on our way through and to see some of route 66. Very nice staff, clean rooms. Good breakfast and a good location. We used the washer and dryer here while we visited and it was nice to spend some time outside visiting with people while we waited.

"Great hotel!"

4
08/06/2017

This is a great hotel, clean, well maintained and furnished. Nice people, very good breakfast. Right off I 40 in Santa Rosa New Mexico, would highly recommend if you are in the area and in need of a place to stay.

"Great motel!"

5
08/06/2017

Very friendly staff abd helpful. Very clean and updated rooms. Nice touch to add a sink in the shower/restroom! We didn't use the outdoor pool. Pleasantly surprised! Right on Route 66 near the Blue Hole and lake fun!

"Nice people and so very clean."

5
04/06/2017

The room was so clean and comfortable. Even the rooms closest to the highway are quiet. Check in and out was easy and the people at the front desk are friendly and professional. I felt almost looked after; safe.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. All of my staff as well as myself are very delighted to hear that you were overall satisfied and happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Travel to 2017 Family Reunion"

5
04/06/2017

When traveling in this area I always chose the Best Western Santa Rosa Inn, In Santa Rosa NM. It has and is everything I need and the staff are very accommodating.. There is a restaurant next door and gas stations are handy.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Overnight stop on way to Grand Canyon"

4
31/05/2017

Sink in bathroom as well as large counter area with sink outside bathroom helps with family getting ready in the morning. Close to highway but not right on it, so hotel was quiet. Appeared recently renovated, clean and a perfect stop for our group.

"good enough"

4
30/05/2017

They have clean and big beds. However the walls are thin because you can hear the kids next door. It is spacious and reasonably priced for its size and comfort. Although it is nothing fancy, it's good enough for a night's stay. Breakfast was pretty good- the amount of choices available suffices.

"Great Stay"

4
28/05/2017

Great location for an overnight stay. We stayed in a 2 queen size room. It had a 2 chair dining table, TV and a fridge. The sheets smelled fresh and we had a comfortable night sleep...so comfy. Good breakfast which was better than having to drive somewhere for food. We also like it's a one story and you can park right in front of your door. Overall a great stay can't think of any cons. Book ahead as I saw a sign of no vacancy upon arrival.

"Nice Place to stay"

5
26/05/2017

The Hotel was very clean and pleasant. Everyone at the Desk was friendly and Helpful. Will stay again on our travels for sure. Breakfast area was clean and a good selection of food with fresh coffee. Pool area was plenty of room and pleasant to sit out and enjoy the sun.

"Dog friendly hotel"

4
26/05/2017

Nice clean old fashioned motel that was pet friendly. Lots of room to walk our dogs. I would recommend this motel to anyone, especially if they are traveling with pets. Better than average motel breakfast.

"Going West"

5
25/05/2017

Sometimes all you need out of a hotel is a warm bed to sleep in and a good breakfast the next morning. This hotel delivered on both, but their service went above and beyond. When I needed a dinner recommendation, they had a great one. When I needed amenities, they either provided them or let me know where I could purchase them. Plus the hotel is located in some beautiful countryside. All in all, an excellent hotel.

"Awesome Stay"

5
23/05/2017

Everything about my stay was terrific. The room was clean, bed was comfortable. The hotel is well maintained. I was not able to enjoy the whole breakfast bar but everything looked terrific. Did get some cereal and pastries to go. I would definitely stay here again as I have in years past. The hotel staff was excellent as usual.

"Clean and convenient"

5
22/05/2017

Right on Route 66 - could park right in front of room so very convenient. The rooms were clean and spacious. The office staff was friendly and welcoming. We just stayed the night on our way to Santa Fe and Colorado so it was perfect for that. They are pet friendly, offer breakfast and reasonable rates.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Dirty Floor - Dog area unacceptable"

2
21/05/2017

We booked this hotel because of ranking and "pet friendly" even though it was more expensive than some of the others. The staff were very friendly and efficient. Because we had a dog with us, we were given a room with a tile floor which was okay (although a little slippery for our old dog). We spilled some water on the floor and when we wiped it up the rag came up dirty. We tried it in a couple of places and found the same thing. We kept our shoes on for the entire time. They were very firm about the area where we were allowed to walk our dog. He is old and has trouble walking. The dog walking area was mostly dirt with small plants that were either stickers or had sharp leaves. Our dog could not even walk there. I ended up having to get him loaded in the van and drive several blocks away to find a patch of grass every time he needed to go out. We will use another hotel next time traveling through Santa Rosa.

Nat P, Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for the time for an online review for your stay with us, we apologise for the pet area, we remodeling the front and the pet area at moment is the reason your the way it was, and for the floor we do steam clean but are having issue with this it is sanitised cleaned with hydrogen peroxide also,again my apologies for the pet area it will be way better. As we do strive for an excellent stay for guest.

"Value for Money"

4
18/05/2017

This is a great little motel on the Historic 66 Route with easy access to I40. Clean room, comfortable bed, and decent breakfast all at an excellent price point. Couldn't have been a nice place to stay when driving 10+ hours each day.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Looking Forward to Visiting Again"

5
17/05/2017

This Inn I happened onto a few years back and I had such a great experience, This is my regular stop while vacationing through New Mexico. The staff is courteous and helpful and they have my name on file so checking in is a breeze! Rooms are spacious, very clean, and have easy access. I think every request I have had over the years has been pleasantly met. The great thing about this Inn is it all single story and I almost always get the same room every time I stay. It is honestly just as beautiful and comforting as I have ever booked anyplace. I'll be back again this year! MJVaughan

"great place to stop"

5
17/05/2017

my wife and I make a trip 3 to 4 times a year to visit our grand babies in Iowa. we always stay at this motel on our trips. there are no stairs to climb. the staff are always super nice and treat you like family. the beds and pillows are great.

"A Nice Place to Stay"

5
16/05/2017

This hotel has very easy access, there are restaurants close by, the amenities are easily accessable, clean and everything was operational. The room was very spacious and comfortable. There was plenty parking, even for my truck pulling a trailer. I would definitely stay there again if it fits in my travel plans.

"Great rooms and breakfast!"

5
14/05/2017

Looks iffy on the outside but the bed room is huge and HUGE bathroom. Breakfast was also amazing! Best I've had at a hotel. Everything was very clean and the shower had great pressure. Overall a good experience!

"Great little motel"

5
07/05/2017

Could not have been more pleased with our stay. Very clean,breakfast was adequate and such friendly owner. Will definitely remember this place as we travel through here often. Also it was great parking right in front of our room .

"Awesome experience "

5
06/05/2017

Wow. This place is an older style motel where you park it front of your room and we loved it! Super clean. Incredibly well maintained. And you can tell the owner is heavily involved in day to day operations. Really the nicest 'motel' I have ever stayed in. The breakfast is nothing special but you can tell the owner goes the extra mile... Including nice flat screen TV in each room. Beds are comfy too. Is not luxurious but is a nice blast from the past. TIP: The most awesome gas station is directly across the street: Pilot. No joke is like a full on grocery store. Super clean and nice.

"Whole-hearted welcome"

5
05/05/2017

We were welcomed by Harry Patel at check-in; he was very gracious and made us glad we chose to stay at his Best Western. The non-smoking room was in a separate wing that was very quiet; we never heard the interstate inside. The bed was most comfortable. This was a very good Best Western experience.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are very glad to hear that you were overall pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Clean & Reasonably Priced"

5
28/04/2017

Old style motel that has been recently renovatated. I like the idea of parking in front of the room. Room was well done, everything worked and was very clean. We were very satisfied with the room and it was reasonably priced.

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are all very happy to hear that you were very pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"A very nice hotel"

5
25/04/2017

A very pleasant stay at this nice hotel. The beds were comfortable the room was a good size, with a pleasant ambiance. Every thing worked and the lighting was good. I would recomment this hotel as we had a really good stay there!

Nat P, General Manager at Best Western Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are delighted to hear that you were overall happy with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Clean and friendly"

4
23/04/2017

This is a motel style inn, the room was very clean and comfortable. The desk staff were great; quick and friendly. Breakfast was somewhat limited but adequate for my needs. Good value for a quick off the highway and back on in the morning!

"Great stop for the night"

5
20/04/2017

This property is located right on Historic Route 66. In general appearance, it harkens back to the 1950's and those classic motels where you'd pull right up to your room's door, the whole family would jump out and head for the pool. That said, in every other way its a modern facility with superior internet coverage and up-to-date amenities. I have passed through and stayed more than once, choosing this property over others for it's touch of classic charm and most pleasant staff.

"2nd time here in two years"

4
18/04/2017

This is a great place to see when traveling down I-40 or Route 66. The people are friendly and very helpful. We will be staying here on the next trip. There is a nice gas station and quick shop across the street and a nice restaurant next door.

"Was not disappointed"

5
17/04/2017

We have stayed here previously so knew that it was a good place to stay. It is one of the few places that allow dogs and still have clean rooms and a place for them to walk. Staff very accommodating. Have nice breakfast setup. They are next to a nice restaurant so did not have get into the car again to have dinner. Nice place.

"Las Vegas"

5
13/04/2017

Room was nice and staff very helpful. Will stay at this property next time we are in the area and need a room. Very quite easy to get back on the interstate. The only thing that I didn't like was the lack of places to eat in the town late in the evening.

"Hotel staff was great"

4
13/04/2017

Over all this was a great stay. We had 3 rooms unfortunately one was a.smoking room. It was nice to see tile instead of carpet as it helped with the smell ( we're non smokers) Some of the bathrooms rooms were a bit outdated but over all it was very clean and I had a restful night sleep.

"Disappointing for a Best Western"

2
12/04/2017

There was no bag for the ice bucket, no shampoo, etc., no hang bar for towel or wash cloth in sink area, no hook in the bathroom to hang anything. TV frequently cut out. Bathroom door stuck badly. Drains needed to be cleaned - they ran very slowly - water would stand in the bathtub while slowly draining.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. My apologies for any inconvenience for the stay all the items listed are there towel wash cloths bath towels 3 each on hang bars and bath mat. the shampoo, conditioner & body wash is in dispensers on wall in tub/shower, the tv channels provided by DTV dre system the best for hotels, the bathroom doors are very easy closing & opening, the only item we dont use is ice liner which is at front desk on request. As we strive for an excellent stay for all guest please contact us at email [email protected]

"Very nice!"

5
11/04/2017

I made a stop on the way to TN after reading all the positive reviews. The room was very clean and updated and very comfortable. I got a great night sleep for the next day. The breakfast was one of the best with many choices of what to eat and drink. They had a pool, which would be great for the hot summer. The staff was very friendly. I would definitely stop there again. They seem to be busy so call ahead.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are very glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Highly recommended"

5
10/04/2017

It is not easy to find a great place to stay when traveling on the I-40 with a dog. We have stayed here several times, always a pleasant experience, and everytime we stop here, the property has been improved. These people care about providing a quality motel. The beds were fantastic and the decor pleasing. Nice, nice lobby and for a hotel lobby hot breakfast, very well presented and items were kept fresh and hot.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are all very happy to hear that you were overall pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"gabber"

5
07/04/2017

Was a wonderful experience. Clean rooms, comfortable beds and breakfast was so-o-o good. Would recommend to everyone. Ample parking even if you are driving a truck and pulling a U-Haul trailer. Restaurants and gas stations close by.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are all very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Awesome staff with great advice"

4
05/04/2017

Stayed here and the desk clerk recommended a restaurant close by. It was perfect for us. The next morning the breakfast person heard us talking about our route for the day and gave us a recommendation that saved us a lot of time. That is why it's called "hospitality". The room was nice and the breakfast was nice. I will stay there again if I am in the area.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great place to stay in Santa Rosa"

4
28/11/2016

We checked in late after a long day on the road the day after Thanksgiving. They were booked up, but still pleasant at check in and very accommodating to our needs. Rooms were clean, bed was comfortable, tv worked with lots of channels. The decor was a little dated, but clean and functional. Don't miss the Comet 2 down Rt. 66 for a great Tex-Mex dinner!

"Very Nice"

4
27/11/2016

This motel was everything one would expect. Clean and comfortable. King bed, quality bedding, big screen TV and they accepted our pet for an extra $10. Parking just outside your rm that was very convenient. No stairs. Would definitely return.

"Santa Rosa Inn, NM"

4
25/11/2016

Nice hotel, great staff. We wanted pizza gave us a good recommendation of a pizza place close to our hotel. Changed our room without a problem to make easier accommodation for us. All in all, great place. We would stay there again.

"Very pleasant, but they have a few issues"

3
19/11/2016

Found the location on line while traveling, nice and easy location to get to from I40. Room was spacious and beds were comfortable. You can tell they have been doing some remodeling. We would stay here again, but only if the following were corrected; no hot water it was Luke warm, the wood floors were dirty, though you could not tell, when you walked on them barefoot your feet get very dirty. Lastly, the heating unit quit working in the middle of the night. All was reported to the management, hope they fix things, though I am concerned the lady at the front desk could not understand the concept of a dirty floor.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for the time to provide us with a review. your feedback is greatly apprciated and use the detail to correct any issue or improve, My apologies for the hot water there is an issue with recircualtion for that block which is being corrected otherwise we do have very hot water, the A/C heater issue is resolved, and the floor we are open for options also as we have steam cleaner spray cleaner microfiber which we clean daily and sanitize the floor with hydrogen peroxide cleaning also, as its wood floor or tiles pet friendly allergys are drastically minimised than carpet, we are always looking for the best way to provide a perfect clean comfortable room for all guest as we streive for excellent stay for all guests. We hope to provide a pleasant accomodation in the near future. Thank you and have a wonderful day .

"Great motel."

4
04/11/2016

The room was clean, well lit, and had enough electrical outlets for the modern traveler to charge a phone, connect the computer, etc. Parking was available right outside my door which was a plus. Breakfast was the normal eggs, sausage, toast, cereal, etc. I would stay again.

"Nice Surprise !"

5
04/11/2016

When paying a hundred dollars a night for a motel room there's just certain things one expects. A big, comfy bed with nice, fresh clean bedding for starters. A fresh, clean bathroom. And a nice tv with a lot of channels to choose from. Surprisingly, Best Western Santa Rosa, NM checked all the boxes. The king size bed was comfortable, clean and there were plenty of clean fresh pillows. The bathroom area had two vanities one in the bathtub room and one out and was clean and fresh. And the huge 40" HD tv was updated and had all the good channels and movie channels. Another point is it was quiet. There were a lot of folks checked in, but I didnt hear all the noise. Thanks Best Western Santa Rosa ! I'll be checking in on my next dive trip!

"Best, Best Western, in the USA"

5
28/10/2016

The BW in Santa Rosa NM. should be the model for all BW.s. The staff is great, the rooms with the comfortable beds and pillows are great, and the breakfast is great. You can;t beat the price or a better place to stay.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great Staff...Average rooms"

3
28/10/2016

Great, friendly staff. Rooms are typical BW with pull-up to the door parking. Windows can open for fresh air, but wish they had a security stop on them. Rooms had two sinks. Can't go wrong, but thought it was a bit over-priced compared to other BW motels we stay at.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are happy to know that you were satisfied with your stay, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Wedding Bound"

5
27/10/2016

Clean with excellent service. Room was a bit dated by very confortable. Staff was very helpful and addressed any and all my needs. Breakfast was very good but facility was a bit cramped. Good value overall.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very happy to hear that you were overall pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Layover stay in Santa Rosa"

4
27/10/2016

Hotel is on the old route 66 with easy access on and off the 1-40. The front desk was very helpful and very courteous. We had a room toward the back of the hotel so it was quiet with not traffic noise. Loved the free wi-fi. We didn't eat the free breakfast but it must have been good because it was very crowded. We went next door to Annie's. We would stay again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with a review. Your feedback is greatly appreciated. My staff and myself are happy to hear that you were overall pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope that you will return again in the near future. Thank you and have a wonderful day.

"A pleasant stop on roadtrip to Arizona. "

5
26/10/2016

This is comfortable and pleasant motel to get a great nights sleep on historic route 66. The rooms were typical size of a 50's - 60's roadside motel. The rooms was spotless and comfortable. The staff were very friendly and capable. We took advantage of the included breakfast and it was good, with hot and cold items. I would definitely stay here again.

"Clean, comfortable, and Affordable"

5
26/10/2016

I was very pleased with the room, the office staff, and the breakfast. Everything was more than satisfactory. For a small breakfast area, there was a large selection of freshly prepared food with both hot and cold items. I would definitely book this motel again.

"best room ever! great beds and loved the hardwood floors for my cat."

5
25/10/2016

Loved it.was quiet even with people next door. Beds were the best and BIG bathroom. Great breakfast. Nice people. very helpful in finding a room for me and cat. Found a room where my trailer was right there.

"Santa Rosa "

5
24/10/2016

Excellent place to stay. The rooms were clean and the beds were very comfortable! The breakfast was great and set up perfectly. The couple that runs this is super friendly and I would highly recommend this to any family

"As it should be"

4
24/10/2016

At the end of a day of travel, whether for vacation or work, it's reassuring to know that a clean and fresh-smelling (not cloying) room awaits, that was easy to find and offers efficient check-in. Plus, the rooms are at ground level: no stairs or elevators to bother with, and best of all, no noises can be heard between rooms. It is usually the small things that make a difference.

"Best Western Santa Rosa Inn"

5
21/10/2016

The room was clean, very well lighted, and comfortable. The bathroom was clean and tub was non slip. We appreciated the refrigerator, microwave, and coffee in the room. The beds were very comfortable. Also, the room was very spacious, and not confined.

"Peaceful nights rest"

5
19/10/2016

Only thing that needed attention was area where had to take out our dog because there were stickers in the pet area. Otherwise everything else was excellent. The room was very quiet and the beds extremely comfortable.

"great motel"

5
19/10/2016

This motel is the best operate motel I have ever seen. The appearance & helpfulness of the staff is absolutely the best I've ever encountered. The room was totally spotless and every single thing the room operated exactly as it should have. Even the shower head sprayed like the one at home. In our travels, we seldom find a shower head that does not spray everywhere. There is a TV channel assignment list by the TV which we found to be most helpful. There is even a heater in the shower room which we are finding most seldom anymore and was greatly appreciated. Breakfast area is very inviting and food items are very well presented and tasty. Overall, this motel is the very best we have encountered anywhere and we will visit it every time we are anywhere close to this location.

"Perfect Room Layout and Spacious"

5
17/10/2016

I've stayed at a lot of hotels and this particular BW location has the best layout. It was very spacious, nice furniture, TV, refrigerator had a freezer, bathroom had His and Her sinks and vanities and shower had 3 places to layout shower toiletries. The staff was very accommodating and helpful.

"Nice Motor Inn"

4
10/10/2016

You could park right outside your door, which was very nice because we arrived just as a storm broke. Nice not to have to climb stairs. Rooms were nice size, clean. King bed was a little uncomfortable. Front desk was very nice, they were accommodating when it came to putting our milk jugs for ice in their freezer for us. Breakfast was very good and kept clean and well stocked. Check in and out was good, we had reservations.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. We greatly appreciate your feedback. We are very glad to hear that you overall enjoyed your stay with us, as we strive for an excellent stay for each and every guest. We hope you will return again in the near future. Thank you and have a wonderful day.

"Best sleep ever and great Place"

5
10/10/2016

The beds was great. Reminded me of the way motels were on old route 66 in the 50s and 60s. Great clean and awesome room. Bed was perfect for a great night sleep. Breakfast was great and hot and plenty of what you would want. Will stay there ever time we come through.

"Nice!"

5
08/10/2016

All the rooms are open to the outside and located at ground level. The room was large, and clean, with newer design elements. The front desk staff was very helpful. There was plenty of parking for those visitors towing trailers. I will stay here again.

"Older Place, Still Very Good"

5
06/10/2016

This hotel room was very large, handicapped room, clean, and quiet. Hotel was a single level hotel so no steps to go up and no noise from neighbors upstairs. Beds were good and linen was clean and fresh, with no unusual odors. The staff had left the windows open to air the room, and we were called about 8:pm to tell us so we could close them. To us caring staff.

"Pleasant surprise"

4
05/10/2016

This is an old hotel, once on old Hwy 66. It consists of perhaps 20 single level units, so one can park right in front of your room. But, it is full of good surprises. It is extensively renovated and is very, very clean and nice. The owners and staff are exceptionally helpful and kind. Breakfast is standard and good. Coffee & juice are available 24/7. Rooms are large, but electrical outlets are scarce, so bring extension cords. I would stay here again; nice folks in charge.

"Great Stay"

5
03/10/2016

On our travels, we have found that Best Westerns have been our most comfortable hotel experiences. This was our first stay in Santa Rosa and we were not disappointed. The welcome and the departure were so friendly and sincere. The room was so immaculate and the bed amazingly comfortable. Keep it up Santa Rosa.

"would stay here again"

5
30/09/2016

We stayed at 15 different hotels ranging from $100 to over $500 per night during our 3 week road trip out west and this motel ranks in the top 5 for overall value for the price. Santa Rosa happened to be one of the stop over points between destinations and we chose this best western base on the reviews. We were very pleased from the moment we arrived. It was obvious that the management and staff take pride in their business and work hard to make things nice. The rooms and facility was very clean and well kept, and the management and staff worked hard to make it a pleasant stay. If you're looking for a large, very clean room with great beds, two sinks, large refrigerator, good wi-fi service and friendly staff I would highly recommend you stay here. It was also kind of nice to be able to pull right up to your room to unload without fooling with carts, elevators and bell hops! Great mexican restaurant close by too.

"Great place "

5
29/09/2016

Lovley hotel great facilities including laundry services which are great for couples like us. Rooms are clean and well equipped and staff are great. Right on the mother road so perfect for people travelling Highly recommended

"Wonderful stay!"

5
29/09/2016

We had a one night stay here that was good on every level. The manager was welcoming, the room was modern and clean, and they are pet friendly. I did laundry in their convenient amenities room. Very clean. You can pull right up to your room, which is another reason we stopped there. All in all, not one bad thing to say, and at a reasonable rate!

"Nice overnight stay in Santa Rosaleasant stay. Breakfast is good and"

5
27/09/2016

Rooms at the Best Western Santa Rosa are nicely remodeled. They are comfortable, quiet and offer all the amenities you need for a pleasant stay. Breakfast is good and the entire staff is welcoming and friendly.

"Large clean rooms, one floor"

5
27/09/2016

This was just an overnight stay for us, but the room was nice and large. There was plenty of room for the king-size bed and a little sitting area which had a table and two chairs. The floors are tiled throughout. It had two sinks, one outside the bathroom and one inside the shower/toilet area. Very clean!

"A Jewel!"

5
25/09/2016

Looked like an old-fashioned motel (drive up to the door) from the 50s, but it was new, clean, quiet, spacious. The best motel we had stayed in since we left home 2 weeks ago. I recommend this place highly! You will love it!

"Best of the choices in Santa Rosa"

4
25/09/2016

We have stayed here many times. Not a lot of choices but Best Western is always my Brand choice. Rooms are clean and rates fair. There is a restaurant next door that is OK, but again, not a lot of choices. This is an older motel that the owner takes very good care of. I feel safe and comfortable.

"Trip I-40 Stop"

4
21/09/2016

This hotel has improved the past few years and can recommend it. Super nice beds and clean and very generous sized. Lots of TV channels. Breakfast ok. good parking on front of each room. Would stay again. New restaurant that just reopened next door .

"Best of Route 66"

5
20/09/2016

My wife and I stay here every time we are travelling on I-40/Route 66. We have had our two little dogs with us on occasion also. This is the best BW that we have stayed at. It is funny how we actually look forward to driving through New Mexico knowing we have an awesome room with a very comfortable bed and pillows waiting for us. Most of our trips through have been while towing a trailer and there is plenty of room to park and navigate through. The property has recently been updated with fresh paint throughout. The bathrooms are spacious and have two sinks. We also look forward to, my experience with other hotel chains, the freshest continental breakfast around! The staff is very friendly and desiring of a comfortable stay for you. I would definitely recommend staying here if you are travelling through Santa Rosa New Mexico.

"Passing Thru"

4
20/09/2016

Staff very friendly. Don't trust navigation on this location. For some reason it had us continuing west on the interstate. Luckily I had written the exit number down and we didn't go too far past it before realizing the navigation was wrong. Rooms were fairly clean (I'd suggest dusting the headboards/full of dust) and of a nice size. Beds were comfortable. Easy on and off interstate.

"Just fine for staying in Santa Rosa"

4
19/09/2016

The room was clean, quiet, spacious, comfortable and reasonably priced. We had a small fridge, which worked well, and the windows opened. The front desk staff were friendly. Breakfast was the standard fare but the coffee was very weak and the scrambled eggs were not good. Overall, a good choice in Santa Rosa.

"Surprisingly Wonderful!"

5
19/09/2016

This was our 2nd stop on our 5 week road trip across the country. The young woman at Reception was efficient and welcoming and gave us a terrific recommendation for dinner (Joseph's). Our large non-smoking, non-pet room was surprisingly wonderful. It was fresh, clean, and recently updated. Beds and pillows were super! And, amazingly, the room provided 2 luggage stands. Air conditioning was effective and quiet. No road noise, no noisy neighbors. The breakfast area was very clean and neat and served our needs the next morning. We highly recommend the Santa Rosa Inn. In our opinion, it stands as a model for other motels. Thank you Mr Patel and Team Santa Rosa Inn.

"Nice Route 66 Stay"

4
18/09/2016

There are not many hotels to choose from here and we found this one to be reasonable and a comfortable night's stay. Just across the street from an active truck stop, we found our room to be surprisingly quiet. Pool was cold but refreshing - not a whole lot of maintenance going on but usable. Ask for a non-smoking non pet room if that's what you are looking for.

"Surprisingly quiet!"

4
13/09/2016

Santa Rosa, NM, the last stop on our 8 day road trip - Googled "motels near me." Best Western was one of my choices. Clean, comfortable and quiet room! Friendly staff, nice pool. Home-style restaurant right next door. Decent breakfast...

"Perfect stay for < $100"

5
06/09/2016

When traveling across the country, we look for a good, clean place to stay for $100 or less that is pet friendly. This place met our needs perfectly. The front desk attendant was helpful and friendly. Breakfast is included and the coffee was actually decent!

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very delighted to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Clean and quaint"

4
06/09/2016

We stayed here for just one night and the price was great for what we needed. Rooms were clean and staff was helpful. Breakfast was nice. It was nothing extravagant but was well prepared with clean dishes and hot food. We needed some additional business service and the front desk staff was more than happy to help - much appreciated! Would definitely stay here again!

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are glad to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great place to stay on your way west"

5
05/09/2016

Everything was better than expected, Check In was easy and after a long day on the road great to see a smiling face to greet you. Room was very clean and everything worked even the internet. Breakfast was good and check out was easy with that smiling face to send you on your way.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are all very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"A Good Place to Stay"

5
01/09/2016

We have found the Best Western in Santa Rosa, NM to be a great place to stay after a long day of driving. It is always clean, welcoming and a good value for the price. The local cafes, pubs and steak houses offer a good variety for your evening meal. The hotel has a free breakfast and coffee. You won't be sorry if you choose to stay at this friendly little oasis on Interstate 40.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are all very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Little Gem"

5
01/09/2016

We read the reviews on Trip Advisor and decided to try this property. It was very clean and updated. I loved the 2 sinks and vanities. I could put my makeup on while my husband was in the bathroom taking a shower. The beds were very comfortable! The hotel is very quiet and we parked right in front of our door! The owners are very nice and professional. The breakfast was your typical hotel layout, we were satisfied. We usually stay at Marriots or Hiltons but enjoyed this hotel. We will definitely stay here again!

"Budget luxury!"

5
31/08/2016

This Best Western is either new or recently refurbished. The rooms were large and the mattresses and bedding were extremely comfortable. There were extra towels in the bathroom. There was a refrigerator in the room. The breakfast area was small but offered enough variety to provide a fully adequate breakfast.

"Very clean and friendly"

4
29/08/2016

Room was very clean and well maintained. Check-in was easy and staff was friendly and helpful in checking in and recommending a couple restaurants. Breakfast area was clean and well organized. Traditional fare for complimentary breakfast. No complaints. Beds were very comfortable. I would stay here, again.

"Nice place to stay"

4
29/08/2016

Rooms are comfortable and clean. Very much enjoyed having a refrigerator and microwave in the room. Swimming pool is a bit too cold to comfortably swim in. Room that we stayed in was a bit small in width.

"Clean and Safe"

5
24/08/2016

The owners, the Patels, were personable and professional. The property felt peaceful, safe and clean. I also really liked the fact that I could park directly in front of my own room door. The room itself was fully appointed, double queen, plugs by both beds, the WIFI was easy to connect to and fast. There was a flat screen, a mini-fridge, a microwave and a coffee pot. OH and the bed was super comfy.

"Friendly Helpful GREAT"

5
23/08/2016

Called ahead last minute. Very accommodating. Called from area without good reception. Held reservation. Had more amenities than hotels double the cost. Highly recommend will stay again when in area. Easy access for loading and unloading vehicle.

"Arizona bound"

4
23/08/2016

It was very clean, the staff was great, and very helpful. I would recommend this place for staying. The breakfast was good and again the staff there was also very attentive and helpful. I seem to have good luck with the best westerns.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"I would give 10 stars if I could'"

5
21/08/2016

I had picked this hotel because of many positive reviews-I booked because my son was stranded in this town. Mr Nat Patel went above and beyond trying to help me with this situation-Kudos to him! customer service at its finest-thanks a million-I highly recommend this best western inn-its clearly run with heart and soul!

"Excellent Experience"

5
21/08/2016

This was an excellent experience and great value...clean, good space, excellent bed and great bathrooms. We travel 40 days a year as retirees and have stayed at all the competitor chains and this was in the top 2-3 experiences that we have had outside of some higher end metropolitan hotels. Could not have asked for anything more.

"good service and price"

4
21/08/2016

I've stayed at this motel several times in the last 5 years. I am never disappointed with the service and the condition of the room. The breakfast is a good start for the road trip ahead. There is a washer/dryer available if needed.

"Great hotel"

5
21/08/2016

Came to town with my wife to dive the Blue Hole. Was pleasantly surprised by this hotel. Quiet rooms with direct access to easy parking. Spacious and well planned floorplans (more like a Texas, not a Boston or San Francisco room sizing!). Plentiful, clean, and comfortable bedding and towels. The white glove cleaning team is clearly at work. Tasty and plentiful breakfast buffet. Warm welcoming and helpful staff. This has my best possible review. Business, leisure, families or solo guests should find this a great option.

"old style motel"

4
19/08/2016

BW at Santa Rosa is easy on/off I-40. It's a old style motel whereas you park right in front of your room. No 2nd floor. No elevators. Very convenient. The lobby is small as is the breakfast area. The room was clean and comfortable. The coffee was a bit weak.

"Clean, comfortable, quiet, and convenient!"

5
17/08/2016

Need I say more?! Excellent stay for one night while traveling across New Mexico from Amarillo, TX. Convenient on/off from 1-40 with free breakfast available in the lobby. 24-hour front desk and check-out at 11am. Free WiFi!! Well appointed rooms in a motor court type setting. Clean and updated. In room coffee, fridge, and microwave. Big flat screen TV with lots of channels! Absolutely recommend!

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is very important to us. My staff and myself are all very glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"comfortable bed, clean hotel"

4
17/08/2016

Clean room, beds were very comfortable, quiet location gave us a restful night sleep. Breakfast was good, attentive hostess in the food room, scrambled eggs, oatmeal, waffles, cereal, the standard stuff but hot, clean, good coffee. Appears to be family owned, hard working folks making this place work nicely for the traveler.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is very important to us. We are very glad to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"In a hurry"

5
16/08/2016

This is hotel was clean and easy to access. The staff was available even after midnight. The breakfast was simple, but was able to eat quickly and get on the road again. Our room was good and happy to have gotten a room.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are happy to hear that you were satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Excellent cross country travel stop"

5
16/08/2016

We travel I-40 often and need a comfortable quiet night's sleep. We've stayed at the Best Western Santa Rosa Inn before, and it always fits the bill: helpful staff, a comfortable bed, clean...AND it has good parking for our motorcycle trailers as well as rooms opening to the large and well organized parking lot.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is very important to us. We are all very happy to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Comfort Stay"

5
16/08/2016

Rate of 5 Stars. Will stay again. Very friendly front desk personnel and informative. Grounds well kept and pleasing to t he eye. Restaurants in Santa Rosa are lacking, especially Josephs Grill, rate them -1 overall.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is very important to us. We are glad to hear that you were happy with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Best Western Santa Rosa"

5
14/08/2016

Great Place. Clean.....very helpful staff! The rooms are on one floor and you can park in front of your room. Makes for ease in unpackng and packing. The owners are very friendly and accommodating. You will like the value you get from this motel.

"One of the best"

5
13/08/2016

A bed so comfortable I didn't want to get up. The comforter is wonderful. Bathroom a little small but the room is larger than any of the other LQs we stayed in, The breakfast is the best we've had in nearly 2 weeks. Bacon, scrambled eggs, cranberry juice and soje different muffins beside blueberry.

"Darling Hotel"

5
10/08/2016

We stayed at this wonderful Best Western and it perfectly suited our needs! Our room was clean, quiet and had two large sink areas. We were traveling with our dog so were in the dog section of the hotel. The owner greeted us and we felt he truly wanted our stay to be perfect. The breakfast dining room was small but there was always seating available. Make a reservation, as there were no vacancies while we were there.

"Great Place"

4
10/08/2016

Clean, quiet, well kept. Traveling on vacation to the west and needed overnight stay. Centrally located. Easy access to highway and local restaurants. Truly a value on the old route 66. Will stay there again on our next trip.

"Superb small hotel on old Route 66"

5
10/08/2016

Recently renovated Best Western Hotel in Santa Rosa was the best value of the hotels we stayed in in a cross country trip. The rooms are attractively decorated. All fixtures were new and functional. Two adults and two dogs had a very pleasant night in Santa Rosa.

"A gem of a motel"

5
09/08/2016

This motel gets five stars for everything.... The motel exterior is well kept including the pool area,parking lot and breakfast area. The rooms are immaculate. The staff is very helpful and friendly The motel has lighted faux dormers on the roof.This feature gives the entire complex a warm feel. I will definetly return

"BW Santa Rosa NM"

5
09/08/2016

Our stay at BW in Santa Rosa was great. The front desk was very friendly and helped us with the information we needed. The room was spotless. Everything was handy since there wasn't any stairs to climb. We had a 30 ft trailer we were pulling and could park it easily. Pool was a little cool but it didnt bother our granddaughter. We walked to restraunt next door to eat dinner. Breakfast was good. Easy access to get back on highway that morning to head home. Would definitely stay again.

"last minute stop"

4
09/08/2016

coming home from vacation needed a place for 1 night. booked online 2 hours before arrival, clean, comfortable professional staff. very pleased with our stay older property but very well maintained. easily accessible to freeway.

"Ranch style one level"

4
09/08/2016

Ranch style lay of of motel with parking in front of the room. Upgraded rooms. Good size room good bed. Liked having fresh fruit with breakfast choices. Restaurant next store was OK, but not anything great. Have stayed here many times. Best choice in town .

"CLEAN! QUIET! COMFORTABLE!"

5
04/08/2016

We stayed here for one night returning from a trip to Santa Fe. This hotel exceeded all my expectations! If you were blindfolded and brought into the room you would have thought you were in a Hilton or Marriot. The rooms are large and exceptionally clean. The bathroom had a large vanity and there was a sink and vanity outside the bathroom. Quiet location and the beds were very comfortable. The fastest internet I'd ever seen at a hotel as well. Loved the Best Western at Santa Rosa. Will definitely stay there again if I'm in the area. I recommend reservations, the hotel was sold out the night we were there. I know why!

"BW Santa Rosa"

3
02/08/2016

Essentially an upgrade motel, good location, like having door that opens to the outside rather than to a corridor. A little expensive for what it is, but has a pool decent breakfast, looked like they didn't change sheets from previous people one night.

"Excellent!"

5
01/08/2016

Although not a hotel, the Best Western Santa Rosa Inn is the next best accommodations to one! Everything is very clean and inviting; quiet and comfortable. My family and I stayed 2 nights and will gladly stay again if in Santa Rosa.

"Clean!"

3
29/07/2016

We stayed here for one night on our trip south. We were driving a moving truck and towing a trailer. We were quite early and were given a room designed for the handicapped. It was very clean. The beds were comfortable, We appreciated their accommodating an early check in very much. This is a pet friendly hotel with an empty lot next to it which was nice for walking the dogs. The pool was chilly, but it was a hot day and we went in anyway. The room although technically for the handicapped was pretty narrow in space between the beds and dressers. I don't know how a wheelchair would get through easily. And the bathroom while large had a regular tub/shower. Lots of grab bars, but still I would think somewhat a challenge for someone in a wheelchair. Breakfast was fine. Scrambled eggs, waffle maker etc. And again everything was very clean and tidy. The price was fair as well. It is clean and comfortable. And there was parking for the truck/trailer we were driving.

"Nice remodel of old facility"

3
28/07/2016

Our family stopped in on the way to Colorado. The rooms were nice and large, with newer furniture. The bathrooms are huge by today's standards with 2 sink areas. Plenty of storage and a handy frig for drinks. The remodel looks good, but you still feel like it is an old hotel. We tried to use the pool, but the water was so cold we couldn't stay in - even though it was a hot day.

"Park by the door and Snore"

4
27/07/2016

Best Western Santa Rosa has done a renovation. The vanities in the bathroom and adjoining sink are granite with new Grohe fixtures. The mirror set up in the bathroom was great for checking your backside. The beds are good as are the pillows. The wifi is fast and free. TV is big and crisp with DirecTv. Good shower head. Breakfast is normal fare for BW. Some folks think parking at the motel door is a security risk. We like it! We were here two years ago and might be back again without regrets. The train is farther down the highway!! Yea Yea!! TY BW

"Very comfy beds"

5
26/07/2016

After a long day on the road this was a pleasant surprise. The rooms are very clean and the beds are very comfortable. I really appreciated the double sinks. One in the bathroom and one just outside the bathroom. It made it a lot easier for 3 people to get ready in the morning. It is an older style hotel where you park just outside your room (yeah no stairs and no one above you). Don't let the older style deter you from staying here. It is a nice place to stay.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very glad to hear that you were overall delighted with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Book now! Smile later!"

5
24/07/2016

Was hesitant due to the fact that the pics made it look older and remodeled. But what a surprise. Check in was quick, room was CLEAN, furnished with plenty of linens, microwave, fridge, cable tv, great ac, comfy beds. Loved the fact that it had 2 sinks in separate areas, made getting ready the next day easier. Didn't have the breakfast, was ready to get on the road again. Easy on and off access to I40. You won't regret staying here.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very glad to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Very comfortable stay"

5
24/07/2016

Stopped here overnight on our way west and found it to be a good choice. It's a smaller motel style facility with all rooms on ground level so you can park at your door, which I prefer. A few blocks off interstate but rooms are nice and clean, what you would expect from the BW brand, with fridge, microwave and coffee maker in room. I especially liked the fact that it had 2 sinks, one in the bathroom and one in the dressing area just outside the bath. Very convenient for a couple to get ready for the day in the morning. Breakfast included was good with make your own waffle, eggs, sausage, potatoes etc. The seating area is small but was not a problem for us. Also, a nice outdoor pool which seemed to be well maintained, as were the rest of the grounds. We would definitely stay here again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff as well as myself are all very glad to hear that you were overall delighted with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"The Place To Stay in Santa Rosa"

5
22/07/2016

This is the second time we have come through Santa Rosa and stayed at the Best Western. Again a great place to stay. You are treated like a valued customer by everyone who works here. The rooms are large and very clean. Beds comfortable. The morning breakfast provides a nice variety of choices both hot and cold. The room rates weren't bad either. There are many places to stay in this town, in my opinion this is the only choice you need. They call it the BEST Western for a reason, try it!

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very glad to hear that you were overall delighted with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Excellent"

5
16/07/2016

The gentleman who checked us in was great. He told us about the Blue Hole. and at breakfast, the lady that was cooking real food, not frozen prepared foods. Very delicious. So polite. I am really loving that this particular hotel is is the old style, where we park directly in front of our rooms. Single level, can carry your bags straight into your room. Also have handicap roomsLoved this stay.

"Can't get better than this"

5
10/07/2016

This Hotel is by far the best Best Western we stayed at during our 9 day vacation trip. The room was outstanding with two sinks and lots of counter space. The TV was perfect and the high speed internet was exceptional. The bed, pillows etc. all comfortable and clean. Breakfast was standard but presented well. The price of the hotel is a little higher than we had been paying, but the comfort was worth the price. I would recommend this hotel to family and friends.

"Great hotel"

5
08/07/2016

Large rooms, great beds, nice heated pool, quiet, breakfast included, helpful staff, a little overpriced, but perhaps I am just not adequately informed as to the market in this area....I would stay here again!

"Very nice stay"

5
06/07/2016

It was very nice and clean. small area for breakfast so we did not stay to eat but overall very nice. Kids loved the pool. Beds were not bad to sleep on and it was a nice area. I would stay there again if in the area.

"Comfortable rest in Santa Rosa"

4
05/07/2016

Santa Rosa was our stopping point on the first leg of our return drive to Pennsylvania. I chose it largely due to favorable Trip Advisor reviews. It is an older style motel where you can park right outside your room. Furnishings are older yet in good condition. Bathrooms have been upgraded with marble counter tops. There are two sinks: one in bathroom and one outside bathroom. Room is clean; bed comfortable. We liked the fact that you can walk to restaurants and really enjoyed our dinner at the Silver Moon a classic Route 66 restaurant since 1959.

"Secpnd Stay"

4
05/07/2016

This was our second stay at this hotel. Very nice. Rooms have been re-done and are very nice. Clean and comfortable. We requested a smoking room and they accommodated us (very unusual in today's society). Pool appeared clean although I didn't see anyone using it. Only issue we had was manager(?) criticizing employee in front lobby in front of guests. Made us uncomfortable.

"Very peaceful place to stay."

5
04/07/2016

Everyone is so nice and willing to help make your stay comfortable. Very clean. Nice pool area. Very peaceful. We love staying here. The hotel is close to restaurants. I am handicapped and they did all they could to assure my comfort. I would recommend it anyone staying in Santa Rosa.

"another best experience at a Best Western"

5
04/07/2016

Room was a good value for the price. Property is relatively small, quiet, and free of partying, loud music, and intrusive whooping and hollering. I had driven more than 700 miles before reaching Santa Rosa and the restful night in the Best Western was conducive to a badly needed recharge. I'll definitely return to this BW whenever my travels permit.

"Delightful!"

5
04/07/2016

Stayed at the Inn while I traveled from California to eastern Canada. In my opinion it was the best hotel along the way! The owner and his family were professional, personable and just a joy. The room was spotless - even the chrome was polished - and high end faucets and granite in the bath and outer sink area. There was a ton of counter space for those who travel with more than a makeup bag! King sized bed was super comfortable with lots of pillows. This spot topped the list of hotels we stayed at along our journey.

"Thank you"

5
01/07/2016

Thank you for the wonderful service and clean room. I will recommend this hotel to my family and friends. Thank you so much for having meatless gravy for breakfast, as we are vegetarians. Our breakfast was wonderful. Thank you!

"Great fond"

5
29/06/2016

Found this hotel on Trip Advisor. It's about a mile or so off the interstate but worth the drive. Rooms were clean, staff was very friendly and accommodating. Breakfast was good. The staff was very attentive and called my husbands phone because they seem our headlights had been left on. Beds were comfortable ????

"Heading home"

5
26/06/2016

My cousin and I were on a road trip coming home we stayed in Santa Rosa NM. This best Western was perfect we got to park right in front of our room. The room was clean and the beds were comfortable. I would recommend this motel to all you weary travelers

"Very Nice "

5
22/06/2016

Pleasant surprise walking into a very clean and comfortable room. Great bed, so comfy. I have stayed at other places in town, but this is now hands down the one I would stay at. Friendly check in. Ask for extra towels, no problem. Nice to have one sink in the bathroom and one out of the bathroom. We stayed in a room with a king bed and that leaves a lot of extra space in the room.

"Excellent Hotel"

5
22/06/2016

Nice clean, friendly hotel. The rooms were spacious and the staff was very friendly. We ate at the restaurant near by"Joes Bar and Grill" and then went to the Route 66 Museum. If you are on a motorcycle, like us, you can park right outside your room. the cost was average.

"Good Place To Stay With Pets"

4
18/06/2016

Stayed here when on a trip with our cats in tow. VERY convenient since it's all one level with doors to the outside which made is super easy to get all our stuff + our cats in and out of the room. Staff was friendly.

"Pleasant Surprise"

5
15/06/2016

The desk staff went out of their way to accommodate our needs. They assigned us a room (separate bungalow, actually), which was just perfect. The bathroom was specious, the shower large, and the water hot. The beds were just right with excellent covers. Breakfast was provided, and was a step above the regular fare, with assorted fruits, cereals (great oat meal) and other foods. I traveled across the country and this was the best hotel we stayed at. Highly recommended.

"They work hard at giving you a great stay"

4
14/06/2016

Rooms are very large and bed is comfortable. Staff is helpful and friendly. Place is well maintained and older type layout with single story and parking at the door. Breakfast was very good with many choices. Good value, would highly recommend it.

"Trip to Townsend Reunion 2016"

5
14/06/2016

This is a wonderful place to stay. It will be my choice every time I travel this route. The staff was pleasant. The room was clean. The beds were wonderful, including the pillows. Everything was in great order. It was easy to locate and easy on and off the freeway.

"STAY HERE!!"

5
14/06/2016

I cannot say enough about this wonderful motel. Everything was top notch. We loved the size of our room, the comfy bed, the extra mirrors, great air conditioning, excellent flat screen t.v., and the best bathroom/dressing vanity area we have seen in typically nice hotels. Breakfast was fresh and varied, the pool was clean and a good size. The location was close to several eateries. Just perfect.

"girlstravel"

4
13/06/2016

My friends and I take an annual trip and the Santa Rosa Best Western has been our stay over rest stop for many years. We have always been satisfied with the quality of service, amenities, cleanliness and attention to detail. If you are in the Santa Rosa area and looking for a clean, reasonably priced motel/hotel please give Best Western a try. You won't be disappointed! !

"Amazing"

5
06/06/2016

It is a pleasure to find such a well run, clean motel. Greeted late on a tired rainy night by the attendant, Judy. We we able to book the LAST room using TA about 30 minutes out and checking in took 2 minutes. Breakfast was complimentary and, although not a huge selection, offered eggs, sausage, potatoes, fresh cooked waffles, cereal and juices, milk and coffee. You should not be disappointed with this choice. Say hi to Judy.

"Great finding! "

5
06/06/2016

This hotel was booked from another best western staff in Williams Arizona. It has a motel look but it was a great surprise when walked into the room. Room and bathroom super clean, free breakfast, friendly staff. I'd definitely come back.

"Excellent Stay at Santa Rosa NM Best Westerrn"

5
05/06/2016

I would strongly recommend this motel. The hotel was very well kept and the staff were very friendly and accommodating. I stayed in Room 108 and it was very spacious and clean. This room had well kept furniture and bedding. Everything looked very new. This room also has two separate sink areas in the bathroom which was very convenient. It has had a microwave and refrigerator, as requested in my reservation. I would not hesitate to stay at this Best Western again.

"A great find on route 66"

4
01/06/2016

Had a great stay on our way to Albuquerque. It has the ambiance of a one story motel from the fifties without the worn out feel. The room was large and clean. There was a sink in the dressing area and in the bathroom. Did some laundry in a clean laundry room. The staff were friendly and the hot breakfast was good. Would stay again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Best Place between Alburquerque & Amarillo"

5
31/05/2016

This is a well managed, quality hotel with excellent services. A hot Breakfast that was excellent. A room that was well maintained and with quality furnishings. Even had a little night light to help find your way in the middle of the night. We stayed on our trip East and because it was so well run and maintained, we used it again on our trip back home.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very delighted to heat that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"This is a real Gem"

5
31/05/2016

We loved the drive up to your room doors. Unloading was a breeze. We had two rooms, both were fresh smelling when we entered. Décor was modern with large flat screen TVs with tons of channels, A little fridge, ample lighting and extra outlets to plug in phones, I pads etc... The air- conditioner kept a nice steady air flow .The Internet worked great, beds were comfortable with nice pillows. The bathroom area consisted of 2 rooms . The shower and commode were in one room, outside the door was a large vanity .sink area, hair dryer, coffee maker and little soaps and shampoos. This Hotel is also pet friendly a must for us and our boxer Nellie Bay . We would stay here again in a heart beat and plan on it !!! Its very close to the Route 66 museum and a short drive to restaurants. Happy Trails !!

"A Best Best Western"

5
30/05/2016

We especially enjoyed our stay at the Santa Rosa, NM Best Western because of the service and condition of the hotel. One significant point we appreciated was the night light in the room. It was extremely helpful by allowing us to find our way to the bathroom at night. The breakfast setup allowed us to enjoy a wide variety of food and adequate quantities to provide a good meal for our trip. The staff was very attentive and the room was perfect.

"Cozy hotel; clean and quiet."

5
29/05/2016

My aunt had recommended this hotel and I was not disappointed. It is a small hotel with very nice staff. The room was clean and the location very quiet. The hotel is easily reached from I-40. It is a one-story hotel, which was a welcome change from the other hotels we stayed at, where we sometimes had heavy-footed people in the room above ours.

"Why do we always stay here?"

5
28/05/2016

I highly recommend this Best Westren. For a small motel everything about it is comfortable. From Check in to check out. All rooms are on ground level. Enter your room from the outside and back your car right up to the door. Even though it's usually full we are never disturbed by noise. Extreamly quite.

"Very Nice Clean Room and Great Stay"

5
25/05/2016

Traveling home, one night stay. Everything about our stay was wonderful. We especially liked the updated amenities, the quiet room and comfortable bed. Front desk personnel were very helpful on check-in and check-out. We would stay there again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are delighted to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great place"

5
24/05/2016

This is the best and cleanest motel we have stayed in on our May trip. Mr. Patel, the owner/manager, is very kind, considerate and a very accommodating person. He runs a clean and nice facility and serves a great free breakfast. I highly recommend this BW and will definitely stay here again. Really do like the room arrangement, the amenities and the feeling of security there!

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very glad to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Clean, Comfortable, and Friendly Hosts"

5
14/05/2016

Our bus tour stayed overnight and needed to leave early the next morning. The hosts agreed to provide breakfast earlier than usual. I thought we'd have pastries and cereal, but, no, someone had scrambled eggs and cooked sausages for the breakfast bar. Our room was clean, it was quiet, and we enjoyed our stay. I'd stay again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. Myself as well as my staff are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Nice...Clean..Great Rate"

5
12/05/2016

Stayed here with a motor coach tour...excellent service! The hotel rooms were big, great selection of television channels (which was great, not much else to do in Santa Rosa!) The grounds of the hotel were immaculate! The rooms were clean and recently remodeled. Would recommend staying here...management was friendly. Their breakfast was good with a nice selection

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very glad to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"A quick trip thru Santa Rosa NM"

5
10/05/2016

Super clean...very friendly staff...easy on/off the highway and a great value. In fact the best overall of our several day hotel stay trip. Believe me...you'll not find a better pace to stay if you're between Albuquerque and Oklahoma City, OK

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. Myself as well as my staff are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Our stay at Best Western, SANTA ROSA, NM"

5
07/05/2016

This is our stop on our return from Branson. Since our last stay several years ago the property has under gone much remodeling with more planned. Owner/manager lives on site so everything was well maintained. Will definitely stay in the future.

"Nice little place"

4
04/05/2016

We found ourselves in the area while on a cross-country road trip. Got in late at night. The woman behind the desk was very nice. The room was clean and the beds were comfy. Was a little unsure as to the style of the room and the doors being outside, but they all seemed to be like that in that town. The town was like a ghost town at night. Breakfast was good. The same woman had come in during our breakfast and was talking with the kids and gave them each a snack for our trip.

"Very friendly, clean and comfortable."

5
03/05/2016

We found this gem of a place on our trip to the west coast. At first we were unsure as it looked like an older place, but was pleasantly surprised . They had just remodeled their pet friendly rooms ( we were traveling with a dog) and the floors were of an easy clean, anti odor, waterproof wood. The room was very clean and comfy, very fresh smelling, better than a lot of the more expensive places we have stayed. The staff was very friendly and helpful. Would recommend to anyone??

"House keeping staff was very unprofessional"

2
03/05/2016

House keeping staff came into our room and removed all bed clothing, towels, washcloths and soap while we were at breakfast before we had even checked out. Could not communicate with housekeeping staff because none of them could speak any English. We will never stay here again.

Nat P, Manager at BEST WESTERN Santa Rosa Inn, responded to this review
My apologies for any inconevience for stay with us here, as we are all ground level room front parking hotel no cars were in front of room or anywhere near the room, no do not disturb on door and no personal items or luggage in room or packed bags left in room, no signs of room is still occupied as quite a few guest will leave without checking out also being a stop over town, if any signs of room being still occupied housekeeping staff will not enter room at all speaking english or not. Again my apologies for any inconvenience for the stay with here.

"Best Stay at Best Western"

5
30/04/2016

I really think this was the best night stay we have had in a very long time. All the employees were pleasant and all went out of there way to make the stay comfortable~ The price was good and we both got a great night sleep!

"Clean and Comfortable"

5
29/04/2016

I have stayed at this Best Western twice and both times it has been very clean and comfortable. It is very quiet so you can sleep well. The staff is very accommodating, professional, and personable. I will stay here again in the future.

"Very Impressed"

4
29/04/2016

This is a very old style hotel/motel. The kind you would see in 70's. This property is extremely well maintained and updated. There have been major renovations which made our stay very pleasant. We were in unit 231. The bathroom and sink area was huge. Two separate sinks with vanities for all your toiletries. The staff are very pleasant and helpful. The breakfast area is very small with only 3 or 4 tables. We are early risers so there was ample room for us.

"John"

5
25/04/2016

This is a reasonably priced hotel with great service. I highly recommend them. It is an older hotel with clean rooms. It is not a fancy hotel. Just a great place to stop and sleep with internet and tv. Breakfast is good.

"Cottage style"

5
22/04/2016

We were impressed with the cottage style arraignment of the rooms. The 1 story room was very clean, accessible to unload baggage with front parking, very quiet, away from the highway. Comfortable bed. Breakfast was excellent.

"Comfort and Lovely"

5
21/04/2016

I love the location, easy on and off. After a long day of driving, a wonderful room, hot shower and a comfortable bed is much needed. This Place was perfect in January 2016, so I stayed again in April and plan on staying again on my way home. Oh, and it's on the old Route 66, so down the road is the best Restaurant Serving Mexican food.

"Pleasantly surprised"

4
20/04/2016

This is an older style hotel, but the bathrooms have been updated and are traveler friendly. The morning breakfast was good and the beds were VERY comfortable. The owners were very accommodating and eager to help.

"Love this place"

5
18/04/2016

This is a favorite place to stay while on the road to Arizona. Nat Patel is the best! He is so friendly and is behind the counter..... a working manager! Clean, comfortable, super friendly and affordable what more could you want?

"Tired Traveler"

4
18/04/2016

Clean, neat, recently remodeled. Easily accessed and large parking area. If I was looking for a negative it would be the Wifi. Kept dropping the signal. Not a major problem. The only other problem was not the hotels. We reserved a room on what we thought was thru Best Western but was a scab site. Cost us $50 for this lesson.

"Sweet Surprise, Dog Friendly and Comfy"

4
17/04/2016

Very nice spot when travelling, and so clean and tidy. Much more competitive, and more value for the money, after seeing the similar priced places in Albuquerque. This is a winner for a good night's rest.

"love this hotel"

5
17/04/2016

Best hotel on a two week driving trip from texas to california. The old style motel is perfectly restored to good as new. No stairs/elevator, park in front of door, as comfortable as hotels priced twice as much. Will definitely stay again.

"Great Accomadations"

5
17/04/2016

Traveling and found the Best Western in Santa Rosa. We always try to stay at Best Western due to the quality. Everyone was helpful and the nights sleep was needed. Car was at the door and easy to access.

""Really, really clean! The very best in Santa Rosa!""

5
16/04/2016

We have stayed here the last couple of years. We go through Santa Rosa at least once a year, and we have tried them all. This is the best! The owners take pride in their property. It has been totally updated! The hot breakfast is really good. You just can't go wrong here!

"Very nice place"

5
13/04/2016

Clean room, comfortable beds and free breakfast in the morning. More TV channels than I knew what to do with. :) All of the rooms are ground floor, which I like a lot. The staff was very nice and helpful. Would definitely stay there again.

"Recommend this hotel"

5
12/04/2016

This is an extremely clean, quiet motel with lots of parking, easy freeway access and fuel. Accepts dogs and has a lot of open space to walk them. No complaints of any kind, except don't bother eating at Dairy Queen, down the street.

"Great Breakfast"

5
06/04/2016

Great breakfast! Wi-Fi was very fast. Room was clean. Not a fancy hotel, but perfect for a night's sleep while traveling on the road. Be sure and eat at Joseph's Bar & Grill. Great Mexican food and souvenirs.

"Just Keeps Getting Better!"

5
06/04/2016

The property is immaculate. The rooms are second to none and the breakfast is now first rate. We have been staying here for over five years and it has never disappointed us. The breakfast has been upgraded and is very tasty.

"Awesome Experience!"

5
02/04/2016

We are so glad we stopped at this hotel when driving from AZ back to MN. Fantastic room with the most comfy king bed, big screen TV and spacious area to move around, even had two vanities for quick getting ready in the morning. Quiet during the evening and over night made for an excellent night of rest. Staff was both friendly and efffienct, very welcoming both at check in, breakfast and check out.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very delighted to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Relocating to Las Vegas"

5
02/04/2016

Driving from Kingston, OK to Las Vegas,NV it had been a long day and I was not under a deadline so I was taking a leisure drive to Nevada. I was starting to get a bid road weary and started looking for a place to stay. I looked up the Best Western and found that it had great reviews and it was on the old Historic Route 66. I drove by several properties along the strip and circled back, they had a room and were able to suggest a great place to eat as well. Great morning coffee and breakfast, staff was friendly and they accept AAA travel club.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are definitely happy to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Nice stop"

3
28/03/2016

The rooms were spacious and clean. Somewhat older property, but well maintained and had been renovated. Breakfast was fair, nothing to complain about, but nothing to brag about either. I did have difficulty in understanding the gentleman who checked us in, but it was late and I had been driving all day, so that probably complicated things. Would consider stopping here again on a future trip.

"I'd stay here again"

4
21/03/2016

I was wary of the hotel at first, as it is not private inside building entrances to rooms. Experiences with those types of older hotels have not been pleasant in the past. The hotel seems a little old, but the rooms were very clean and very spacious. Being the only female in a family of 4, I especially liked that there was an entire second sink/counter bathroom area in the shower/bath room. My boys really enjoyed the breakfast...waffles, eggs, potatoes and more. If I had ANY negative at all it's just that the coffee was barely coffee...and I went to McDonalds for something better. :-) Overall it was all good!

"great rest stop"

5
20/03/2016

Very nice hotel. Clean, great and friendly sfaff. Nice rooms. Everything I expect of best western. I would stop again, Breakfast was good. The parking was more then adequate. Close to the highway. Good tv reception. No exercise center.

"Route 66 accomodations"

5
19/03/2016

Great Best Western reasonably priced and pet friendly. Be sure to dine at Joseph's Restaurant for a bit of nostalgia along the old Route 66 road. Restaurant reflects it history over the past 50+ years. Great food with full bar at most reasonable prices.

"Rare find. Exceptional accomadations."

5
16/03/2016

What a great place. First Santa Rosa exit off west bound I-40 on old US 66.Old style single story Motel where you park in front of the door to your room. We stayed in room 108 and it has a king size bed, a fridge, a microwave, dressing table with a mirror, chest of drawers. nice size table with two padded chairs and two sinks with spacious counters. One is in with the shower and the other is outside of the bathroom. The room is really clean and nicely decorated with new carpet. It has high definition Direct TV and great high speed internet. I clocked 14 Mbs/sec down more than sufficient to stream whatever. TV has HDMI inputs so you can connect your laptop or tablet. I loved being able to back the car up to the door and just have a few steps to unload. They serve breakfast and there is shopping and restaurants nearby. The traffic on old 66 was light so it was easy to get in and out. This is the most satisfied I have been with a room for a long time. I am sick and tired of 100 dollar rooms with crappy TV and turtle slow internet and this location provided everything that would make an extended stay enjoyable.

"Our Stay in Santa Rosa."

5
16/03/2016

This hotel is set up like an old fashion roadside motel. The difference is, it isn't seedy. If fact, it looks cool and like something you'd see in this part of the country. There is a separate lobby building where the breakfast is served. Breakfast is quite complete. Staff were nice. Pool was closed (Winter). I would definitely recommend this hotel.

"I hate revies"

5
14/03/2016

We enjoyed our trip but now you are getting pushy in making me write up a review. the hotel we have stayed at have all been great .So I will now try to put together a large sentice for you so I can get on with my fun for today.

"New decor"

5
13/03/2016

The new flooring was beautiful and the new faucets were a great addition. No more carpet. Yeah! The lobby had been redone also and was very eye appealing. We stay here often and the staff is very friendly. The motel is all one level so you don't have people walking above you.

"Comfortable stay"

4
08/03/2016

We spent one night here on our way to AZ. The staff was very friendly, the room really clean, the bed comfortable. The breakfast area is pretty small but sufficient to grab something to eat and get back on the road.

"Best Western in Santa Rosa"

5
06/03/2016

Rooms clean and spacious. Easy to get to. Dining options nearby are good. Very quiet so a good nights sleep. I see no particularly good reason that this review has to be 200 characters long. I would think that shorter is better.

"Good experience"

5
02/03/2016

The desk was very accomodating and room was very clean, roomy, and comfortable. We would recommend and certainly would stay here again. There was hot breakfast food with plenty of assortments. Parking was available for our truck and small trailer.

"Five Star Hotel (My Opinion)"

5
01/03/2016

We stayed at this motel in late February 2016. What a wonderful experience! Road weary, we made it to the motel just as the southwestern sun was going down. The motel was more than we ever dreamed! The room was clean, neat and beautifully done--as well as spacious. The beds were comfortable and the bathroom had two basins with two separate bathroom counters. Actually, I would describe our room as palatial--by mid-priced Best Western standards. Both the manager and the front desk clerk told us that the motel rooms had been recently renovated--and it really showed! The room was quiet, with obvious sound insulation in the walls. The free breakfast was good, with scrambled eggs, sausage, waffles, biscuits and several other items. The front desk clerk was professional, polite and very nice. We decided to stay at this motel because it had a good rating when I checked on it six-nine months ago; this may have been before the rooms were renovated. The window heater/A/C worked very well and was smooth and quiet in operation. The electronic door lock only needs you to hold your key card in front of it to open the door (no card insertion needed). We will definitely stay at this motel the next time we come that way. My advice to you: run, don't walk to the Best Western Santa Rosa Inn! Texas Writer

"Priced out of reach for Canadians"

5
25/02/2016

We have stayed there 3 previous times. We were planning to stay there again in early April. Price of this place has gone up. PLUS WE ARE NOW PAYING $ 141 FOR AN AMERICAN DOLLAR. Too bad, we really enjoyed this place.

"Great experience"

5
25/02/2016

We had stayed in Santa Rosa previously with another chain. In the future, when we're in the area we will only stay in this hotel. As my wife said, "the best place we've stayed in! Great bed, excellent bath and super decor. Outstanding staff and great breakfast.

"Best Western Santa Rosa, New Mexico"

5
20/02/2016

My wife and I have stayed at this Best Western multiple times over the past year. The staff is always fantastic, we have never had an issue with anything just consistantly great service which is important to us when traveling long distances. Its clean, quiet and has a great breakfast! You get the value you are paying for.

"Clean peaceful best place to stay"

5
17/02/2016

I have spent many nights here coming and going to and from California to Oklahoma, The rooms are clean,has good water pressure. They allow my two dogs. Outside entrance that you can drive right up to. Friendly people real eggs for breakfast,but no bacon or biscuits and gravy,coffee is weak . There is McDonald's close by and few gas stations. I have not had a better place to stay in my travels through New Mexico.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are definitely happy to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Helpful staff"

5
12/02/2016

After a long day on the road, I was ready to stop, although my goal was to reach this particular BW. The clerk, I believe she was an owner, went out of her way to welcome me. A bottle of water and a candy bar were offered as soon as my room transaction was completed. Obviously hungry, the clerk (owner?) called a local restaurant to make sure they were still open so I could get some dinner.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are definitely happy to hear that you were overall satisfied with your stay with us, as we strive to provide an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Super value!"

5
09/02/2016

Clean and friendly...a great value...we will use this place again when we come back through. We loved the two sinks and mirrors...we didn't have to share!! :-) beds were comfortable. Night stand lamps had outlets on them to plug in our phones. The place was clean. breakfast was super.

"Excellent place to stay"

5
03/02/2016

Everything was great about our stay at the Santa Rosa Inn. Room was spacious, nicely decorated, comfortable bed and pillows....everything very clean. The motel staff were all very friendly and helpful. They even suggested a shorter route for me to take that saved me many miles of driving. Breakfast was the normal motel breakfast, but everything was hot and delicious. Internet connection was good. I would definitely stay here again. Price was very reasonable too.

"Great stay, Great Breakfast"

5
03/02/2016

Stopped here on our way to Barrett Jackson. Great stay in such a small town. The room was extremely clean and the bed was the best of our week long trip. The breakfast was awesome. Eggs, sausage, potatoes, pastries, cereal, etc. Anything you wanted !! It's just the breakfast we needed for our long trip that day, especially since the pickings for breakfast in this town are slim.

"Our Stay at the Santa Rosa Inn"

5
31/01/2016

The room was spacious and clean. It looks like it has been recently renovated. The bed was soft with plenty of soft pillows. The breakfast was delicious, and it was freshly made. Room was ground floor, and we could park in front of our room. We highly recommend this motel.

Nat P, Front Desk Clerk at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day. Front Desk Clerk-Luz Baca

"Santa Rosa BW"

4
28/01/2016

Having stayed at this property in the past, it was pleasantly nice and the room did not disappoint. Good bed and clean bathroom with lots of room. Rates could be some better with several motels in town and off season. Breakfast ok. Front desk man very nice. Would recommend and would stay again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great place to stay"

5
27/01/2016

To encounter a hotel/motel where absolutely everything works or functions as it should is truly a rare occurrence. The staff is friendly / helpful way beyond the 'call of duty'. Breakfast was excellent in very pleasant surroundings with a TV to inform us local weather conditions, which was very helpful during a snow event.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Ethically challenged"

2
24/01/2016

We got caught here during the New Mexico blizzard. Our rooms the first night were like $100.83, second night was $168 and "Tomorrow will be $138". Tomorrow came and she says $168. I reminded her that she had said $138 and her reply was "oh, that was If you paid yesterday". I have no use for owners with this ethical mindset.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time for providing online survey regarding your recent stay with us during a blizzard, we apologize for the inconvenience for the rates as the road closure and weather effects all, we try and keep the rates at a most reasonable as possible as we incure extra costs also, as we strive to provide a comfortable and pleasant stay for all guest during unforseen times and normall times and to try and keep rates as reasonable as possible according to expences we can incurr. Again our apologies for any inconvenience with rates as we shall continue to strive for an excellent stay for all guest.

"Generally Good"

4
24/01/2016

Outside appearance was great. All rooms were drive-up to the door, which was very convenient. Newly renovated - nice. Breakfast was good - but lukewarm. Everyone was very friendly. Would return to this motel if past thru area again.

Nat P, Front Desk Clerk at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day. Front Desk Clerk-Luz Baca

"Our home for vacation.."

5
20/01/2016

everytime me & my husband go on a road trip, we're always looking for best western hotel to spend the night. The rooms are clean & comfortable, & most specially we feel safe in this hotel. Breakfast are good too

"If I could I would rate it higher than 5 stars!!"

5
17/01/2016

Stayed at my share of places but I can honestly say I had NO complaints!! The room was spacious enough room for us and two dogs. I liked the lay out of the room with one vanity in with the toilet and bath and the other in the room. The beds and pillows were very comfortable. Decor was very nice. Had a nice selection for breakfast which included waffles, eggs, sausage, hash browns, cereal, yogurt and more!! Breakfast room was small but we were there early do no trouble moving around!! Couldn't hear the neighbors. Small grassy area to take the dogs to. Staff were very nice, smiles and hi's coming in to breakfast. Great when making the reservations. Definitely on my list of places to return to.

"Outside a little leery but..."

4
12/01/2016

The outside of the hotel looked suspect as an older, outdated motel but inside it was very nice and comfortable. Little stuffy at first and maybe a faint hint that somone smoked in that room at some time but overall very nice.

"(B) rating"

3
11/01/2016

We are Best Western Loyalty Club Members as we find most of their hotels reasonably priced and comfortable offering a healthy breakfast. This hotel is located in an economically depressed area but the restaurants offer the nostalgia of Route 66 which was the main highway until the interstate was built. The hotel is conveniently located but in a "motel" format - we prefer the hotel style accommodation where room access is from within the hotel. Decor was a little tired. Likely would not stay at this specific motel again.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Dear Penny A. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Santa Rosa in New Mexico is a small town with a population of only 2500 but its a nice, quiet, crime free and clean town making it a pleasant stop over for people traveling across US on I 40. Our motel opened in 1994 and is 21 years old, exterior corridor, all ground floor rooms making it convenient for guests after long drive to park in front of their rooms and walk a few steps into their rooms; very helpful with luggage. I apologize exterior corridor with parking in front of your room in a small town was not a pleasant stay for you. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and pleasant travel.

"Lovely Rooms"

5
08/01/2016

The room was Lovely, the bed so comfortable, great night sleep. I traveled 18 days on this adventure. My husband and I needed to get out on an adventure. He had a stroke a year and half ago. This adventure was good and Best Western Made it great. I drove through many states, and I stay at best western because I need a good night sleep for the next days drive. The staff here is great and very helpful.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"santa rosa"

4
07/01/2016

2nd stay at this hotel units in lower section are newer while upper units have been nicely updated this stay was a nonpeak time and price was very reasonable HOWEVER if it is peak time be prepared to pay a significantly higher price (based not on the hotel but on prices of hotels near by and the tourist industry) really don't bother with the continental breakfast unless traveling with family and interested in saving a little

"Very friendly and helpful staff"

5
02/01/2016

The accomodations were clean and comfortable, including the bed. The staff were very helpful in setting up my wi-fi and finding and mailing a left behind watch. I would highly recommend staying at the BW Santa Rosa.

"A bed for the night"

3
01/01/2016

We had planned this as our destination for the second night of our road trip. It was a 16 hour day on the road so we were tired when we arrived. Had reservations which saved us, as property had no rooms left. ( who would have believed that in the middle of nowhere!). This property is dated, but the staff helpful and rooms clean and adequate. Breakfast was above average.

"Reminiscent of old time Motel"

4
01/01/2016

We look forward to stopping here on our way to AZ for the winter. It is a mom & pop motel that is kept clean & very comfortable. Parking at your door & pets are allowed. The breakfast area is a bit small. This may seem trivial but the shower is great! I am short & have long hair so most showers have a weak stream that comes down in a cone shape & totally misses my head. This one has adjustable sprays & is excellent. The little things make me happy.

"Mrs Walker"

5
29/12/2015

This is the best place to stay in Santa Rosa. They are a hop skip and a jump to the Blue Hole and close to the restaurants. We stay no were else and we travel to Arizona 3 or 4 times s year. Nat and his staff are great! In the summer the rooms are always cool when you arrive and on the winter they are warm and cozy.9

"Super friendly staff"

5
28/12/2015

I was very happy with the check in process. The front desk lady was very friendly and made me feel very special for being a frequent visitor of Best Western, although it was my first time at this one. She offered me some very nice snacks and overall very welcome. Thank you!

"Another great stay"

5
25/12/2015

at Santa Rosa Inn, Santa Rosa, New Mexico. We stay at this motel several times a year. Lots of choices, but we have never had a problem here. Clean rooms, comfortable beds, courteous service. What more could you want?

"Very clean!"

5
25/12/2015

Very clean! Might want to ask for extra shampoo and lotion when you check in. Only one of each in room. Big tv. Fridge and microwave worked well. All ground floor rooms which was convenient. Breakfast was ok. Lots of choices. Very pleasant employees. We will stay there again if we are in the area.

"SnowBirds"

5
23/12/2015

Great place. Parking at the door makes it so much easier for unpacking our vehicle. Breakfast area is small for the number of rooms but one can always take food back to your room. Planning to stop again on our return home in the spring.

"Better than expected"

5
16/12/2015

A very nice complete and competent check in by Luz Baca with additional information on places to eat. Traveling with our daughter and her dog the room was as clean as you would expect it to be. No odors or lingering smells. Comfortable bed and quiet. In the morning we had a wide selections of hot and cold items for breakfast which is provided by the owners Mr. & Mrs. N. Patel. A very pet friendly hotel for you to try on your trip or even without pets.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. On behalf of my staff and myself, we are all very glad to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Very Clean and had a good night's sleep"

4
15/12/2015

This was a very clean hotel and the bed was very comfortable. It was located right where we needed to be between Tsaile AZ and Hobbs NM for the night and we ate dinner at a local mexican restaurant that had a gift shop with a lot of Historic Route 66 items to choose from and the hotel is right on Rt. 66.

"Nice stay"

4
13/12/2015

I was on my way back to Missouri from phoenix and stopped for the night. There was a freak snow storm that hit Arizona and new Mexico and I did not want to drive in it at dark. The room was large and very comfortable. The bathroom door would not close easily (107) but I left them a note to fix. Staff was very friendly and the beds are extremely comfortable.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very glad to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Nice big room"

3
08/12/2015

Service was satisfactory at checkin. The room is clean. Wifi available and a motel breakfast. Good stop when you are between big cities. Looks like a pool is available in the summer. Direct TV in the rooms with a great TV. Would stay here again.

"Nice Surprise!"

4
06/12/2015

We were so pleased with our clean, spacious, comfortable room in this motel on Rt. 66. The owners were very gracious and helpful and insured our return on our next trip west. The bathroom is small but has a great shower as well as an additional long counter and sink outside of the bathroom. It provided lots of space for both of us to get ready in the morning at the same time. Don't hesitate to stop here; you won't be disappointed.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very glad to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great Room, Mediocre Breakfast"

4
05/12/2015

Our room was excellent, and very clean. The tiny breakfast room is way too small for the number of guests that it tries to accomodate. People could not find a table to sit at and the line-up to use the one and only waffle maker was just too long. A second waffle maker would be a great improvement. The coffee was weak and tasteless, something like my brother-in-law makes over in Michigan. Good coffee is this motel's biggest opportunity for improvement.

"Great location"

5
30/11/2015

We have stayed here several times. Any time we travel thru New Mexico we plan on staying here. Great clean well taken care of rooms. The entire location is spotless. The breakfast is always hot, fresh, and tasty. Thanks again for a great stay.

"comfort"

5
30/11/2015

Excellent breakfast with fresh eggs! Staff very helpful. Room comfortable. Nice and quiet. Have stayed here in the past. Will continue to stay here each trip. Very convenient location. Cost was good. Room clean.

"You can't find a better place to stay!"

5
25/11/2015

The cleanest room I have ever stayed in. The beds and bedding were great. Good breakfast too! Don't hesitate to make reservations here. One story and you park in front of your room. This is helpful if you need to get things out of your car.

"Very Pleasant Surprise"

5
23/11/2015

Take 4-star hotel rooms, drop them into a Route 66 motel, renovate and clean the entire property to pristine status and you have the description of this hotel. We came to this hotel while traveling across the country on a stretch of I-40 with few exits. Due to the TripAdvisor reviews, we booked a room in this property for late arrival. We were leery when we arrived and found that the hotel was actually a motel (remember them?). However, when we went into our room, we were very pleasantly surprised to find that the rooms were renovated to almost a luxury status - large, well-lit, and nicely decorated rooms; comfortable very clean beds; granite counters around sinks in the bathroom and outside. Beyond the surprise and nostalgia, it was nice to only have to take our luggage 10 feet from our car to our room rather than have to carry it through a busy hotel lobby, crowded elevator and perhaps a maze of hallways (which is now the accepted hotel experience). Apparently, this is a rare family-owned and operated Best Western franchise and the pride and attentiveness of this family is apparent.

"Clean, Comfortable, Quiet"

5
23/11/2015

Very nice hotel with friendly staff. The room was clean, comfortable and quiet. They accept pets and have a good place to walk them. The staff provided several options for dinner and we were pleased with their suggestion.

"Excellent value when driving cross country"

5
19/11/2015

We stayed here on a cross country drive and found it an excellent value . The rooms are large, clean and sparsely decorated. The beds were extremely comfortable. The rooms are anything but luxurious but the comfort and cleanliness and price certainly made up for that. The staff were extremely courteous and efficient. Would definitely stay here again.

"Great Place to Stay"

5
19/11/2015

The BW Santa Rosa Inn in Santa Rosa, NM is one of the nicest and best value motels that we have stayed at during our travels. The staff is extremely friendly and the facility is extremely well maintained. Like the convenience of being able to park right at the front door of your room. I make it a point to stay here every time we are traveling through the area.,

"Never disappointed."

5
18/11/2015

We have stayed here now three times on our travels from Iowa to Arizona. Each time has been excellent. The room is always ready, clean and inviting. Wi-Fi is fast. The hot breakfast is very tasty -- with several items to select from.Service is outstanding. The front desk is very helpful.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great place to stay"

5
18/11/2015

We are traveling cross country and always try to stay at Best Western. This is my second visit in 5 years to the B.W. in Santa Rosa, NM and for good reason. The staff, room and breakfast was as wonderful the second time as was the first. I'd recommend this motel chain to everyone.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were overall delighted with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Good night sleep"

4
17/11/2015

Have stayed at this motel before, and will again. It's far enough away from the interstate that you don't get any road noise. It only has 1 floor so you can park right outside your room which is a big plus for me. Clean and large rooms, descent continental breakfast in the mornings, and friendly owners. The only drawback is there's not a lot of descent restaurants nearby, looks like most have closed down. I would recommend staying here, and will again myself.

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very happy to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Great room, service and pet friendly, but why wasn't breakfast breakfast included ?"

3
15/11/2015

This was a great place to stay for young your four legged traveling companion. Large comfortable, clean room with all the amenities you will need, except, breakfast was not included. Otherwise this would have gotten 4 bullets from us.

"Great Hotel"

5
15/11/2015

We don't normally stay in Best Westerns, but made a reservation based on reviews; we usually stay in Hampton's. We were a little leery, as the hotel had the look of an old style motel. We were greeted warmly by a very friendly gentleman. Everything was nicely cared for and neat in the office area. Upon entering our room, we found it very nice, modern and most importantly, shiny clean. We travel this way often and will definitely stay here again!

Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review
Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are all very delighted to hear that you were overall pleased with your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.

"Very nice stay."

5
14/11/2015

We found this Best Western by searching hotels on hwy 40 and after reading reviews booked it. It was really nice and taking our luggage straight in from the car was a plus. The free breakfast was also the best included one we have had so far.

"Great night stay!"

5
12/11/2015

My wife and I stayed at the Best Western Santa Rosa Inn traveling from Arizona to Oklahoma. The room was very clean and the bed comfortable and they had a nice breakfast in the morning. We will definitely stop here again when traveling to and from Arizona. Great nights rest.

"Clean confortable room"

4
10/11/2015

I was traveling for business. Called that afternoon to book a room. Got into Santa Rosa late after midnight. My room was waiting as promised. The staff was friendly and helpful. The room was clean, with new paint and carpet, and the bed was comfortable. The heating and cooling system worked well. Good stay at a decent price. Hot breakfast in the morning. I wish I could have spent more time there. Santa Rosa has a lot of Route 66 sites to explore.

"Pleasant Surprise"

4
10/11/2015

My husband and I are snow birds, traveling from Iowa to Arizona in November. Our original plans had us stopping in Tucumcari for the night but we decided to drive a little further to Santa Rosa. We had never stayed in Santa Rosa previously but we were able to get reservations that day. Our room was very clean and we especially liked that there were two bathroom sinks. The two queen sized beds were quite comfortable. Access from Route 40 is easy. The complimentary breakfast was the usual fare. I would highly recommend the Best Western Santa Rosa Inn for your overnight stop!

"Clean at a fair price"

4
05/11/2015

Single level with exterior doors in parking lot making for quite a bit of noise from people coming and going. Older property but very well maintained. Breakfast was very well presented for a motel breakfast. I would stay again.

"Great Place to Stay"

5
04/11/2015

This is our 4th time staying here..we always stay here at least 1 or twice on our way driving back and forth to Vegas. Large rooms..always clean..park in front of your door...plenty of towels...2 sinks one outside the bathroom one inside..large countertops...spacious rooms with a large table w/2 chairs...2 luggage racks computer desk w/chair..plus an extra chair..Great bfkst...fresh fruit, yogurt..waffles, cereal, oatmeal orange juice coffee. You can't go wrong staying at this BW plus. The same owner for the last 11 yrs..great staff too.

"good rooms, great price, great breakfast"

5
04/11/2015

Check in was easy and the staff are friendly, the room was bright and clean with great channel selection on the lcd tv, breakfast was good and fresh with lots variety. Also we required information regarding restaurants and were given a couple of options to choose from, we choose the route 66 diner and the food was good and a far price. Check out was also easy

"Jewel in Santa Rosa"

5
04/11/2015

This is a jewel of a hotel in Santa Rosa. It is absolutely immaculate and the staff goes out of their way to be friendly and inviting. We always stay at this Best Western when we stop in Santa Rosa. This is a really nice property. Five Stars!

""Squeaky clean" property! Great breakfast!"

5
02/11/2015

My husband and I travel through Santa Rosa at least once a year. We have stayed at most of the properties there. It had been many years since we had stayed at the Best Western. We usually stay at another hotel chain. This year, we decided to stay at this establishment, based on Tripadvisor's reviews. It was a wise choice! This place is family run and has been totally renovated. We definitely will return!

"Best place to stay"

5
31/10/2015

We have used this hotel in Santa Rosa several times over the years and have found it to be exceptional every visit. The staff is incredible. Breakfast is great, rooms are super clean and everything works as it should.

"Spacious"

5
30/10/2015

Rooms were large and bathroom area was very roomy, the bath itself and the outside mirror/sink dressing area. I was also pleased that it was a one-story facility that made it very easy to load and unload and to return to vehicle easily if needed.

"Always a good stay"

4
29/10/2015

we have stayed at Santa Rosa best western many times always clean and a good place to stay. We go west one or two times a year Santa Rosa is a good days drive from home and we stay here most times. I would recommend staying at this motel.

"Great older motel on Route 66"

4
28/10/2015

This is an older property located on the high plains where the air is crisp and clear. It has been has been well maintained with recent new mattresses. I had a great restful sleep. It is single level with parking at your door, which I prefer. The staff is very friendly. And pets are welcome.

"Pet Friendly"

4
27/10/2015

Very clean and friendly place. We will most certainly stop again. Only reason not a 5 is the lack of good restaurants in Santa Rosa. We like the one floor for easy on loading of car. It was quiet and looked like a very good pool are however raining and cold the last time.

"Cross country on a Harley"

4
27/10/2015

Great location, all ground floor rooms so you can park the bike right outside your room. Clean and neat. Breakfast items were adequate to fuel up a days travel. Plenty of nearby destinations to visit and right off Route 66, for those so inclined.

"GOOD STOP"

5
26/10/2015

Pulled in and noticed how clean and neat looking the outside and parking area looked. Staff was very friendly and courteous.Room was clean and user friendly.Was pouring when we wanted dinner and the desk clerk recommended a pizza & wing place that delivered.Very good meal.They checked on us after about 15 minutes to make sure we had everything we needed. Will go back again. .

"Typical Best Western"

4
24/10/2015

The hotel is not in Old Town Santa Rosa, but it was adequate for a one night stay. Came with breakfast, not outstanding, but free, so if you want to eat for free and have a comfortable night, this is an option.

"Nice Overnight Stop"

4
18/10/2015

Spent one night on our way to Arizona. Nice motel with clean rooms and friendly staff. It is an older facility but has been remodeled/updated. Nice large rooms. Good breakfast but the area is a bit small (as with most older hotels/motels). We will stay here again next time through Santa Rosa.

"Great one night stay!"

5
17/10/2015

We spent one night here and we were very satisfied with everything! The motel was kind of "old timey" but had obviously been updated. Our room was roomy and very clean with a nice size bathroom with a sink and vanity in the actual bathroom and another sink and spacious vanity outside. The motel is one level so we were able to park immediately in front of our room which was very handy. The bed was very comfortable and the room was quiet. We had no problems with WIFI. Breakfast was one of the better we've had in our travels - eggs and sausage were delicious! Staff was very friendly - check-in and check-out was very efficient. We would definitely stay here again if in the area.

"Overnighter"

5
17/10/2015

Stopped overnight arriving without a reservation. Reception were excellent. Good room with good amenities. Guest laundry was a bonus as some of the other best westerns do not have laundry. About a 3 minute drive to restaurants.

"Best Hotel/Motel in Santa Rosa."

5
16/10/2015

We were looking for a Best Western as our experience with chain was very good. I called from Taos (not Best Western) to make the reservation. This is an exceptional place. Recently redone, pleasing decoration, excellent TV and quiet AC, large two part bathroom with tub/shower, two lavatories and vanities and mirrors and comfortable beds. Very adequate breakfast. Friendly staff.

"DEPENDABILY GOOD PLACE TO STOP IN WESTERN NEW MEXIXO!"

4
15/10/2015

We have stayed many times here at this Best Western due to its location and pet-friendly policy. I had need for accommodations again on the first night of three-day trip from Nebraska to California with a U-Haul truck containing my late Father's personal belongings and some furniture. After 13 hours of driving, my brother and I found our rooms ready and waiting for us. We grabbed some burgers at the nearby Dairy Queen and watched the final minutes of Sunday Night Football before retirng. We enjoyed a restful night's sleep in the large (10' x 20") room and departed the next morning after partaking of the complimentary breakfast, which was the standard fare for BWs. This motel is a great place to stay in western New Mexico and I highly recommend it. The husband and wife proprietors are friendly and attentive.

"Dog poop on the floor"

3
14/10/2015

I was pleasantly surprised when I opened the door to the room until I stepped on pile of dog poop. I do not understand how housekeeping could have missed that. Second room smelled like cigarette smoke. I would recommend checking in until you have fully examined room. Too bad because otherwise rooms would have been nice.

"Luvfun2 "

4
13/10/2015

We use this hotel when traveling to/from Arizona. It's clean, has micro/refrig, easy to find. Appears to be used by many snowbirds. Breakfast good. Would prefer skim milk but generally all food is hot. Beds comfortable. I like having outdoor access, can park right by room.

"Clean and restful."

4
10/10/2015

Nice large room, we requested double beds, no smoking. Very clean with plenty of towels. Not far to local cafes. Morning breakfast served to get you on your way. Not far from the interstate so easy to find.

"Fabulous bed, nice motel"

5
07/10/2015

We stayed overnight on our way from OKC to Taos and this little Best Western was a pleasant surprise. Ground floor room made toting luggage easy. The room was immaculate and nicely done. Bathroom setup was 2 sinks, which made life easier. And the bed was heavenly! We will be booking a room here on our way back from the Mojave Desert, that's for sure.

"My spouse and I stayed here again for our yearly trip from Illinois to Arizona"

5
05/10/2015

Accommodations, including bath and shower, are up-to-date and very clean. The staff was exceptionally friendly and helpful. Although this was the weekend when the Balloon Fiesta in Alburqeurque, New Mexico started the and rate was relatively reasonable. We frequently stay at Best Western Hotels as we travel across the U.S. This is a good value.

"My stay"

5
05/10/2015

Was a very nice place to stay easy off easy on food and convenience store short distance from the motel. Bed was very comfortable and the room was clean I will stay again. There is an outdoor pool and was told it was heated but I never got in. For the price of the room it was very nice.

"Enjoyable place."

4
29/09/2015

I reviewed this place years ago but stayed out there this past weekend and wanted to update. Was very happy with the cleanliness and comfort of this hotel. We had to leave early on sunday but the clerk let us grab a few breakfast items to eat on the road which we really appreciated. Only down side is the Dennys next door is out of business. We walked down the street to Silver Moon restaurant for dinner and it was good. Also a Dairy Queen across the street. I do recommend this hotel.

"overnight stay in Santa Rosa"

5
28/09/2015

Clean, nice motel with a large room and comfortable bed. Front desk staff is friendly and helpful. I like staying at Best Westerns because they are usually owner operated and allow dogs, even though I did not travel with mine. We were only in Santa Rosa for one night, but got a good nights rest here. I was able to appreciate the cleanliness of this motel because on or way back home we stayed at a Baymont Inn in Amarillo that was horrendous!