habitación 1
habitación 2
habitación 3
Código ventaja

Best Western Plus Hotel Twin View Inn & Suites, Redding

4.0/5  - basé sur 724 notations.
1080 Twin View Boulevard, 96003-2021, Redding, United States - Ver el mapa
Best Western Plus Twin View Inn & Suites - Vista Exterior El Best Western Plus Twin View Inn & Suites se encuentra en el centro de Redding. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

¡Bienvenido a Redding! El Best Western Plus® Twin View Inn and Suites es el hotel perfecto para huéspedes en viaje de placer o de negocios. Estamos a apenas 16 kilómetros de la presa Shasta, la segunda presa más grande de Estados Unidos y el lago más grande de California, el Lago Shasta. El parque de exploración de Turtle Bay, el puente Sundial y el centro de Redding también están cerca. Tanto si sus planes incluyen visitas de negocios como recorridos por las atracciones locales o simplemente relajarse junto a la piscina y la bañera de hidromasaje, nuestro desayuno continental gratuito le proporcionará la forma idónea de comenzar el día. Disfrute haciendo ejercicio en nuestro centro deportivo o utilice nuestro centro de negocios para pulir esos detalles de última hora. Nuestra sala de congresos está disponible para una gran variedad de usos, clases, reuniones y encuentros familiares. Ofrecemos una amplia oferta de alojamiento donde elegir. Reserve una suite familiar con microondas, nevera, piscina de hidromasaje, con una cama de matrimonio extragrande o dos camas de matrimonio grandes. Cada habitación está equipada con nevera, plancha y tabla de planchar, cafetera, secador de pelo, conexión a Internet de alta velocidad gratuita, dos líneas telefónicas, buzón de voz y puerto de datos. Tanto los huéspedes en viaje de negocios como los que se encuentren en viaje de placer podrán disfrutar de las ventajas del programa BEST WESTERN Gold Crown Club, entre las que se incluyen llamadas locales gratuitas, fácil acceso a la autopista, estacionamiento gratuito (también para camiones y caravanas), estacionamiento, conexión a Internet de alta velocidad gratuito, servicio de lavandería, televisión por cable, HBO® y películas de pago por visión. Nuestro cordial personal está disponible las 24 horas para asegurarle su comodidad. Nuestro hotel permanecerá de reformas con el objeto de mejorar la experiencia de los viajeros hasta el 30 de noviembre de 2017. Los trabajos tendrán lugar todos los días de 9:00 a 20:00 horas y se producirán ruidos de perforación. Estas obras afectarán a la entrada principal del vestíbulo, nuestro bar para desayunos, los aseos públicos y algunos cuartos de baño de habitaciones.

Best Western Plus

Hotel Twin View Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
Ver más Ver menos

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 724 huéspedes
NOTA EMITIDA
Excelente
299
Muy bueno
276
Normal
88
Malo
37
Pésimo
24
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
45
De negocios De negocios
109
En familia En familia
263
En pareja En pareja
234
En solitario En solitario
51
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Good for the price."

4
06/11/2018

Normally we stay at the Best Western Hilltop, but they have gone up in price. This is a good place with nice rooms. Their breakfast was very good, especially because we were leaving first thing in the morning. It is also very dog friendly. Will stay there again. Their staff was very nice.

"Good Staff Members"

5
31/10/2018

Our family used the BW off of Twin View Blvd in Redding, CA. The staff at the desk, laundry department and housekeepers were kind and responsive with our needs. They need to replace the mattresses because they are worn out, however, overall- the services was positive and the rooms were clean along with the bathroom. Thank you! Keep up the good work!

"Can't go wrong here"

5
28/10/2018

The Best Western Plus Twin View Inn continues to be a perfect place to stay when I am traveling from Modoc County down to the Bay Area. It's nice to be greeted by a friendly, helpful staff to start off my stay.

"Just as good, 6 years later"

5
26/10/2018

I stayed here in 2012, and enjoyed the stay. 6 years later this remains a great BW. Check-in was fast, the check-out was faster. The room was huge, the breakfast was tasty. Easy access from the freeway on the northside of town.

"Nice BW"

4
23/10/2018

We stayed here for one night. Staff was very friendly and accommodating. We stayed in the last room available on the first floor - next to the I5 freeway. It was quite (unexpected). When we arrived, the room was already cool - very nice for hot weather. Staff recommended several restaurants, and we tried one that was very good (and 80 years old). Breakfast was typical for this style facility.

"Wonderful Staff"

5
09/10/2018

There are a number of outstanding things about this BW. First the location is so very convenient from the Interstate. Second the front desk staff by Ms. Sam is as always the best possible service including fresh baked chocolate chip cookies. The breakfast was very complete, well prepared and maintained by helpful professional. Finally if you have a pet, this is like a pet hotel too. Special pet rooms for a minimal extra fee. This BW with ample parking is definitely a gem of a hotel.

"A very nice Best Western on the I-5 heading to Oregon"

5
24/09/2018

A very nice Best Western on the I-5 heading to Oregon. Just make sure this Best Western is the one further north, and not the first one that you see heading north into Redding. We stayed in a pet friendly room, which was very nice. Clean laminate floors to protect against any accidents from your pet, and no prior pet smells. Room has DTV, free internet, microwave, and frig. The breakfast was good with a couple of hot items.

"Good place to stay near Redding"

5
21/09/2018

This is a great hotel to stay in if you want to experience Redding California and not stay in the city. It has a couple of resteraunts nearby that are good. The service is excellent and all the staff is very courteous

"Nice and comfortable"

5
20/09/2018

The room was very clean and comfortable. It had the things I appreciate, including a microwave, mini fridge, full length mirror, and a window that opens. The hotel was full, yet quiet. Breakfast included halal and vegan options.

"Disappointed "

2
19/09/2018

Best Western used to mean something, not the case here. When we walked into our room it was dark , we flipped on the light and were taken back by the overall poor condition. The bed looked like the mattress had been picked up off the street and was terribly uncomfortable. The floor was a mix of tile and fake wood with a t-mold that if you didn't pick your toes up you would be tripping. And the fake wood floor was mushy and also coming up. The property is situated between I-5 and a major road for gravel hauler dump trucks so if you like listening to that traffic all night this place is for you. Very noisy place, it sounded like maintenance was doing work with a ladder at 3am. A positive is it is pet friendly and the lady at the front desk was very nice. Will not be staying here again.

"Nice "

5
18/09/2018

Here on solo pleasure trip. Been here 3 nights. Sam the awesome afternoon front desk lady is great! Very pleasant and accommodating. Average breakfast but gets me going. One choice for meat. Eggs. Fruit and make your own waffles. Juice and coffee. Little bit of road noise but turned on bath fan and just fine. Nice king suite with frig and micro. Suite was clean. Very friendly staff.

"This is a nice place to stay"

5
16/09/2018

The service especially the front desk and room were very nice so we would definitely stay there again, beds are comfortable and there is a deli about a block from the hotel that the sandwiches and the salads are delicious!

"Will definitely return"

5
04/09/2018

We have stayed at numerous hotels in Redding over the years, but this is definitely our favourite. Excellent staff, especially "D", despite being very busy due to the fires. Large very clean rooms, a great outdoor pool and hot tub, and a very good breakfast. Nothing negative to say. Will definitely be back next year

"Rest stop traveling north from So Cal to Oregon"

4
01/09/2018

Convenient place to stopover on the way to Oregon. Room was clean, staff friendly, plenty of parking. Very supportive town as the Carr fire has been burning for a month. Thank you placards posted on every overpass in town. Great little deli (Dill's Deli & BBQ) around the corner. Great sandwiches & ribs!

"Good Choice"

4
27/08/2018

After having many problems with another Hotel, the staff worked to get us into the hotel with a refrig and microwave unlike the previous hotel, with a good breakfast, nice beds and friendly staff, The Stormchaser says good choice, and better than La Quinta TY

"Exceptional service, clean hotel, nice breakfast"

5
25/08/2018

This Best Western was a welcome, needed rest after a very long day and stressful day. The cookies at check in were the start of our being able to unwind. Relaxing in the hot tub was exactly what we needed. The comfortable beds gave us the rest we needed. And the breakfast got us fueled up to hit the road again. Would definitely recommend this location.

"Great Stay"

5
06/08/2018

This was 2nd time staying at this Best Western since 2014. Will always put it on top of our list when ever in Redding, CA. The entire experience was A+, from quality of room, clean crew techs, check in & out, Breakfast Service & quality of food. Perfect location right off I-5.

"Care fire"

4
02/08/2018

I was staying at the hotel during the Carr fire. The manger Peter made sure we were all kept staff and help many who wanted to leave. He answered all question asked and made sure understood there would be no charges. The whole staff helped us all get through the disaster over many days

"Luxury and Comfort"

5
25/07/2018

This hotel is easy on/easy off and ideal if you are on a drive north and want to rest on the north side of Redding. After getting through the local traffic of Redding (really not too bad--there are lots of exits and it's a real Interstate highway so it keeps moving), you can rest up for a drive to Shasta Dam, Shasta Caverns or Mt. Shasta. So, good location. Very friendly staff who help you make a reservation with welcome and style. They answer guest questions from out of towners and look things up. They describe the amenities, especially breakfast, and give informed directions on where to park. The free Breakfast is generous and well-attended. The server kept replenishing supplies of eggs and toast. Swimming pool and hot tub were clean and you can ask for a pool towel at the front desk. All in all it is a well-maintained property that is run with pride. Makes me even more loyal to the Best Western brand.

"Nice, clean, friendly hotel"

5
22/07/2018

I like that this is right off the freeway and the staff are very friendly upon check-in and when checking out. I have stayed here twice. If you are a rewards member, you get a nice gift when checking in - two bottles of water, a bag of chips and granola bars. Nice selection of foods for breakfast including healthy options. The floorplan of the hotel is a little strange and the elevator is in a back wing. Sometimes you have to walk a distance to get to your room, especially if you are on the second floor.

"I love to stay @ Best Western, esp the one on Twin View Blvd in Redding, CA"

5
20/07/2018

Great place. Nice and clean. Customer service was excellent. Delicious breakfast and choc chip cookies. Located right on our way. Easy acess to property, Free parking, newspaper, breakfast, inter7net, fitness center, pool, spa, business center and nice lobby. My pets were welcome to stay with me. Enjoyed the cable tv.

"D' is the BEST"

5
19/07/2018

D' checked us in and out and she is most happy, friendly, and most helpful. She made our stay feel very welcome. The Room, Breakfast, and everything was very good. The location was right close to the Hwy 5 which made it easy to get to but was also very quiet. We would stay here again if we are in the area.

"Road trip with family"

5
15/07/2018

This Best Western was great. When I was waiting to check in there was a family that had got their room through Priceline. They needed 2 beds but Priceline had only got them 1 bed. The staff was understanding and went out of their way to help them. The staff had way more patience than I would have. Also my wife was happy with the hotel. She commented that the beds were the most comfortable she has slept on in a hotel.

"Just Okay"

3
12/07/2018

Maybe I was spoiled by the amazing Best Western we had stayed in in Chester the night before, but this one just seemed kind of worn. The halls were a confusing maze and our room and bathroom seemed very tiny. It was clean and quiet though which is the most important thing.

"Road trip with Dog"

5
26/06/2018

Accommodating, friendly, super helpful staff. Room was wood floors for the dog and bed very comfortable. I felt super welcome with my pet. Bathroom even had a tub, and refrigerator and coffee maker much appreciated. Staff pointed me in the direction of several fantastic walking parks super close to the hotel. Hotel even has small swimming pool and spa. Breakfast hearty and fresh...nice lobby area too. Definitely recommend.

"Great night in Redding . . ."

5
22/06/2018

Arrived late after an unexpected delay on a road trip, no time for even reservations. Located just off freeway, a good start! Arrived and was well helped by a young man and young lady who were "fun" to check-in with, all things considered. Quick, efficient, personable, just what was needed. The amenities were great as well; large, comfy room and really comfortable bed, and quiet even though off main lobby! Was able to sleep in and catch up on late night road drain. Would definitely recommend for future visits.

"Watch Your Eye"

4
08/06/2018

Oh the joys of trying to use your smart phone driving through the mountains, trying to book a hotel last minute. We finally were able to keep service long enough to get started on our reservation here and it worked well. Just a stop over on the road South, after the obligatory In and Out Burger. We were concerned initially about freeway noise, but we didn't notice much, more noise from the surface streets, but nothing out of the ordinary. Room was nicely appointed, with all the usual items. Wife was momentarily confused because the sink is not in the bathroom and some of the supplies were by the sink, some by the tub. Easily cured. The hotel has a different layout so there is a maze feeling to finding one's room. Signage is good so no real issue other than self inflicted anxiety. There is a pool and exercise area, both of which we avoided as they looked healthy. We did do the breakfast, right at the end of the session. Some clean up issues, but the crowd had been constant and the lady was working as fast as she could. Television was set to national network rather than cable news, which is always a test for me. The only noteworthy issue was the faucet on the sink. If you brush your teeth, then bend down and rinse from the faucet rather than using a cup, and most of us really do it that way, even though our mothers would be appalled, you are risking injury. The handle, a very stylish one, is not wide and rounded, but rather is pencil thin and long. If you aren't careful you could impale your eyeball as you bent over to spit. Be forewarned. The rest is all good, particularly the staff. Nice folks.

"Comfortable and clean"

5
06/06/2018

We stayed one night this time but I have stayed before. I found everything clean and the beds are comfortable. Breakfast is typical for a hotel, scrambled eggs/bacon/sausage, make your own waffles, etc. I would recommend highly.

"Convenient, Clean and Courteous"

4
31/05/2018

Stayed here for one night and found it convenient to explore Whiskeytown National Recreational Area. Although few miles away from downtown and main shopping area but it was not an issue for us. Staff was super courteous and friendly, rooms were good size and clean and breakfast was decent.

"Very nice property"

5
19/05/2018

Very good hotel. Friendly caring stall, clean and spacious room. The room was an ADA room and we had no problems. Plenty of room to get around the room in a wheelchair. The only drawbacks were low water pressure in the shower and the room was at the end of a moderately long Hallway from the elevator. Good food for breakfast.

"Nice"

4
12/05/2018

I was pleased with the location, very friendly staff, amenities were fair, at times it can be a little loud from the traffic perspective, but over all quiet enough. The air conditioning in the room could get a little cooler but 61? is not bad.

"BEST BREAKFAST ANYWHERE!!"

5
09/05/2018

This Hotel has been updated just under a year ago!! What a difference!! It is beautiful,clean and quiet!! The hot breakfast is the BEST we have ever had in a hotel!! Food that is suppose to be hot, is HOT! Go figure!! Wonderful selections and LOTS of food!! I can't say enough about it!!

General M, Director of Sales at Best Western Plus Twin View Inn & Suites, responded to this review
potey000690! OMG! I want to copy and paste your review for all of our advertising!!! I promise I will put it in quotes and cite your name as it appears here!!!! What an incredible review! Thank you SOOOOOOOOO much!!

"Nice"

5
06/05/2018

Great Hotel, great staff, and took all the guesswork out of having a mini vacation. The room was spacious and the kids had a blast at the swimming pool, the staff even brought us our towels we didn't even have to leave the area. I would highly recommend this to anybody staying in the area I recommend the king suite

"Nice room, thin walls needs an update"

3
30/04/2018

This BW is right off the 5 in Redding. Its physical plant is below average, with thin walls, single pane windows & in need of a remodel in light of the location. The towels are small, beds are well worn. They do have a pleasant and can-do staff at the desk and at breakfast-and they were understaffed & overwhelmed by a hungry crowd in for a car show. Place was clean & stunk of disinfectant all around. HQ needs to standardize its approach if they want people to stick with the rewards program.

"Best Western Twin View"

5
28/04/2018

Very nice hotel, on the north end of town in a quiet area. We used the hotel as a hub for day trips in the area. The room was quiet and comfortable. Fresh cookies every evening! The staff was friendly and helpful. We would definitely stay here again.

"Overnight in route to Sedona"

5
19/04/2018

Really enjoyed our stay hear. Right off I-5 so easy to find but quiet with no road noise. Clean, comfortable and extremely helpful, courteous staff. Quick check in, hot chocolate chip cookies, and accommodating. We are traveling with a diabetic dog and needed freezer space for our cooler cold packs. They allowed us to store in hotel freezer overnight. Breakfast was a great selection of hot items, breads, and the attendant was very quick to keep stocked and clearing tables. Check out was easy and the front desk clerk was attentive even though it was apparently a hectic morning! Would definitely stay here again if passing thru Redding. The management and staff here could set the bar for the Best Western brand.??

"Very Nice Property"

1
16/04/2018

For starters, the staff was extremely pleasant and helpful. The full breakfast was quite nice. Room was clean and quite well appointed. They're located conveniently off I-5. For this type of property, the price/performance was excellent.

"Great place to stay!"

5
10/04/2018

The hotel was very clean, the bath tub even shined! All staff members were very helpful and professional. We arrived late, in the rain, and tired - but the staff was very cheerful and welcoming. The added breakfast is definitely a plus- good variety of food and well prepared.

"Very Disappointing "

1
04/04/2018

After driving 650 miles we were more than ready to stretch out in a comfy room. We checked in, went up to the room and immediately went back to the desk. For a non-smoking room, it reeked of cigarettes. The front desk gal offered another room but we did not care to walk thru the maze trying to find another room that might be as bad. She did nothing to try and maintain our business. (go stay at The Fairfield Inn a block away! Less expensive, clean, super quiet and beautiful). We have been long time BW rewards member and have had acceptable stays in the past in various cities.The chain seems to be declining as we encountered deplorable conditions back east as well.

"Basic but Friendly Hotel"

4
02/04/2018

We stayed on our way through California on Spring Break and the hotel was clean, the room was clean, the dining area was clean. We checked in around 8pm and were warmly greeted by the front desk clerk. We had booked ahead of time so it was very quick. I highly recommend getting the Best Western App and finding the best prices for your needs.

"Great location"

4
01/04/2018

Located right off the freeway, but quiet. Nice reception area and pleasent attentent. Room and bed very comfortable. Warm Cookies were a nice treat. Looking forward to the complete breastfast. So nice to have a place we can enjoy with both our cat and dog.

"Family trip"

5
28/03/2018

My family and I had a very positive experience at the Best Western Plus Twin View Inn & Suites. The employees were all very nice and helpful, from the lady at the front desk to the people working in the dining room. When we arrived, they offered us free chocolate chip cookies hot out of the oven! Our bedroom was clean and well-stocked with everything we needed. The beds were comfortable and we all got a good night's sleep. In the morning, I worked out in the fitness center and it was clean with plenty of aerobic-exercise equipment and weights, and a TV. There were a lot of different types of breakfast foods available in the dining room. We picked up a free copy of USA Today in the front lobby. We highly recommend this hotel.

"great value. great breakfast ."

5
19/03/2018

easy access. findable on GOS. well signed. nice varied hot buffet. fresh baked cookies at check in. nice pleasant check in staff and young breakfast gentleman. all show that they enjoy their job with smiles and courtesy to guests

"Excellent"

5
26/02/2018

I have stayed at this motel several times and I have never been disappointed. They are a 10 in every category. All the staff are very helpful, it's clean, food good, rooms comfortable and quiet. I always look forward to staying with them when I'm in the area. They are right off the freeway and close to down town. They will even send a to go breakfast with you if you have to hurry.

"Theft of $ 4,000 + in parking, no compensation"

1
08/01/2018

I had my daughter's laptop and all her clothes, shoe's, text books, jackets, $4,000 + it was everything from her dorm, this was witnessed by night auditor, I wasn't offered compensation for my one night stay.

"Nice stay! "

5
06/01/2018

Nice clean room, comfy bed, good sleep in fact we over slept a bit!! Great breakfast bar, well supplied the breakfast room ladies were on their game!! Cookies at the front desk when we checked in at dinner time were a welcome snack!!

"Staff above and beyond."

4
06/01/2018

This was our third visit in a year. Great stop on the North South trek. The staff have been incredibly helpful and look foreword to dealing with them again in the not too distant future. The amenities were very good as expected.

"Decent Value"

4
04/01/2018

We stayed at the Twin View Inn in Redding, CA on our trip to Phoenix. The hotel is your typical Best Western, reasonably well kept, the room was clean and all amenity's worked as they should. The internet seemed to work well and breakfast was offered on time and well prepared. I would not hesitate to stay at the Twin View Inn & Suites again.

"Not the usual visit this time"

3
30/12/2017

I have stayed at this motel a number of times in the past few years. About a year ago, I adopted a dog and he can now join me on the trip. I called to make the reservation (rather than online) to be certain that I had a dog friendly room. The individual I spoke with was most helpful and reservation was quickly completed. The day of trip, we checked in (friends and I had two rooms reserved). Check-in was quite easy. Male counter person was friendly and helpful. Room was the same room that I had in the past and was quite satisfactory. Exit door to outside was just around the corner. To our surprise, however, was the fact that the motel was under contruction/rehab and the breakfast room was greatly effected. There were very few tables and had to be shared as needed. However, all worked out well and had nice visits with people I would have never met. The evening of this stay, my travel companions and I went out to dinner. As I wanted to be certain that my dog would do okay, in my absence, I had given him his vet prescribed tranquilizer hours before leaving so that it would work. Toby was quite sedate upon leaving the motel and was still quiet when I returned to my room. However, to my surprise when I arrived home I found a message from the male who checked us in, telling me that my dog had been barking for a 1/2 hour and to do something about it. I truly had to listen to his message several times, as he has a thick accent and I was not certain what the purpose of the call was at the beginning. I am a responsible dog parent and try my best to be sure my dog is comfortable and certainly not disruptive. Will address whatever issue maybe for future travels. Generally, warm cookies are available about 6:30 p.m. When we returned from dinner, a friend asked about the cookies and he stated that he had burnt the second batch so none available. In the past, too, we have received a BW members welcome bag (with water and a snack), but not this time. As far as the breakfast, it was satisfactory. Food that was to be hot was and food to be cold was. Nice variety. The employee restocking, etc. was somewhat in the way. There was very little room as so much of the dining area was closed off and she stood close by the entire time. I always leave the employee a tip, when I finish my breakfast. In the past, I have gone looking for the person, but in this case she was there waiting for her tip. All and all, I have generally had a very good stay each and every time I have been at this BW. Hopefully, the next visit may be a little smoother.

"An average road trip hotel"

3
28/12/2017

This is a hotel we stayed on an unplanned stop needed on a roadtrip from Oregon to Southern California. Is an average hotel on the road with breakfast and normal rooms. It was the only hotel available in Redding that night so we had no choice.

"Good stop over place, if you have dogs"

4
28/12/2017

Room was fine. They gave us one right by the door so we could go out with the dog quickly. Was quiet. Breakfast was good. Front desk was on the phone with another customer for a really long time, so it took forever to get checked in. Good stop to stop over on a long drive with dogs.

"Excellent place to stay!"

5
19/12/2017

Good value for the money. Very clean. Nice to have the option of having a small pet. Pool and spa was in good order. No trash on the grounds. Nice to have something right off the freeway. Breakfast was so tasty and had a good selection.

"Extremely Over-rated Hotel."

2
28/11/2017

We have always stayed in Best Western Hotels, recognizing that BW Plus, and BW Premier are more upscale than just BW. We have always trusted the ratings, but this BW Plus hotel is seriously over-rated. It was shabby; floors were peeling, wall-paper was torn and the rooms (104) and (102) had huge cobwebs hanging from the ceiling and smelled bad. The furniture was stained, scratched, and mismatched. To be fair, we were informed that it was under renovations, but there was no sign of this in our view. This hotel offered no better value for its cost of accommodation than a low-budget hotel that doesn't pretend to be anything else. Avoid this one in Redding, Ca. and stay at the OTHER BW PLUS in Redding.

"Pretty good for one night"

3
15/11/2017

This hotel was not bad. We just stayed one night on our way back to California from Washington. There was some construction going on, which was a little annoying, but really didn't bother us. It was clean and even though it is right by the freeway, you really couldn't hear it.

"Very helpful staff"

5
11/11/2017

All staff from front desk to those that were helping in breakfast area were very attentive. The food was good to get one going in the mourning. The Bed was comfortable. The remodeled room was clean and tidy. Food and restaurants were very close to the area surrounding the motel.

"Friendly staff and comfortable rooms"

5
28/10/2017

The staff were very friendly and efficient on check in and check out. They were very knowledgeable about where to go for dinner or to have it delivered. The room was very comfortable. It was an enjoyable stay.

"Excellent stay friendly staff."

4
20/10/2017

We were very happy with the friendly and helpful staff. The room was comfortable and my wife's disability was considered as to our room placement. We would recommend this place to our friends. The only slight disappointment was we couldn't get as late a checkout as we have at other Best Westerns.

"A+"

5
13/10/2017

I was very impressed by how nice all the staff members were at this hotel. I was staying for a wedding and it was very close to the venue and all other services needed, gas, food, etc. The breakfast was nice and provided several different types of food that most people would like. The rooms were clean and orderly when we arrived. I would come back to this hotel if I ever had an event in the city again.

"Great Value and Location"

5
11/10/2017

Perfect location for those visiting Bethel Church! Walking distance from the Twin View annex location for the church. Nice size rooms, good parking. Great prices! Friendly staff. I stay there every year.

"Nice place to stay with great recommendation for dinner."

5
09/10/2017

This hotel was very comfortable, the staff was very accommodating. The lady at the front desk recommended a great Italian Restaurant (Nello's) and even gave us a map to get there. The food was wonderful, hard to believe there is a restaurant like that in Redding, CA.

"Motel 6 is the same as this horrible best western.. Worst I have ever been in."

1
01/10/2017

Got a 2 queen room and it was so small! Odor in room. Needs to be renavated. Horrable location not by anything. Pool was dinky and waffle machine was out of order no syrup either. The worst best western I have ever stayed at. Check inn took 15 mins with no line staff said she was tired cause of a crazy night the night before.

"Black Mold, broken pipes"

1
27/09/2017

Black Mold in bathroom, tub and shower trickle only. Less than a water fountain! The bed was quite comfortable, had to shower in coworkers room at hotel down the road. Front desk not manned at night. Ring, no answer to phone either.

"Rest after a long day"

5
25/09/2017

Professional staff, clean facility and room. The bed was very comfortable. Wi-Fi was good...Quiet Air conditioner. Shower was real nice and clean. Room was laid out for maximum efficient use of space.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Free breakfast with eggs and bacon"

3
25/09/2017

For a 3 star hotel you can't expect much and there were many negatives either. The free breakfast that includes eggs, bacon and fresh waffles is the highlight of this hotel. My room had a bad odor but I didn't notice it any longer after I fell asleep.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for staying with us, and we hope to have an opportunity to serve you again.

"Armoe troef/ pour and terrible."

2
24/09/2017

Very dated hotel and does not meet the standard "BW Plus" category! . The room as it had a very musty smel. The airco was zo dusty we couldn't use it. The front desk man was very friendly. Its time to UPDATE!

"Very convenient location"

4
20/09/2017

Quiet and convenient location, close to interstate and arterials but without the noise. Well-kept property, pleasant and attentive staff. Comfortable room, clean and well-appointed. Breakfast looked popular--too crowded for my schedule!

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Way out"

3
19/09/2017

Stayed 2 nights. Cannot fault D for her welcome. Room ok. Breakfast ok. Didn't have coffee or cups replaced for second night so had to ask at reception.. Not what we were expecting in respect of service. Cookies in the afternoon on reception desk were a nice touch. Had to drive for attractions. Should have checked this beforehand. Bed very soft - some may like that but we had trouble sleeping.

"Good place to stop and rest"

5
19/09/2017

It's in a fairly quiet area of town, right off freeway, but close enough to get to many restaurants, gas stations, etc. It looks fairly new and ALL rooms are non-smoking. Clean and comfortable and good selection of breakfast foods.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to give us your valuable feedback. We strive to deliver the highest standards of customer service to all of our guests and we are very happy to hear that not only did you enjoy our hotel, but some of our local restaurants as well and we look forward to your future stay with us. Thank you for choosing the Best Western Plus Twin View Inn & Suites.

"THE ONLY PLACE FOR A PEACE FILLED STAY"

5
18/09/2017

Everyone at Twin View BW is friendly, smiling, welcoming and helpful. Best second family I could ask for. Great rooms, super hot and cold breakfast, great pool, quiet location, great parking easy freeway access, highly visible from freeway north and south bound (good signage). I wouldn't stay anywhere else for my weekly and unexpected business trips to the northern CA area

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Can't go wrong."

5
16/09/2017

Can't beat the value and the staff - every member of the staff went out of her way to interact and make sure we had everything we needed...a nice personal touch to our stay. One of the nicer Best Westerns we've stayed at, and we have stayed a quite a few. Very pleased overall. Nice facility, more current than many we have stayed at in Northern California. We will definitely stay here again any time we are headed through the area. .

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you so much! Loyal guests like you that keep coming back is what makes our business so successful. We do everything we can to make sure all of our guests have everything they need during their stay with us. Tell all of your friends and family about us, and we can make loyal guests out of them too! We would love to give them the same great experience we have given you. Thanks so much for reviewing our property, and we look forward to seeing you again next time.

"Best give this one a pass"

1
14/09/2017

I honestly cannot recommend this hotel; upon check-in, the desk clerk informed me that she is a trainee, and not allowed to talk to guests - the night manager was involved in a lengthy discussion with someone in an adjoining room, and apparently not monitoring the front desk. I waited approximately four (4) minutes, and then started toward the area where the conversation was taking place the night manager finally noticed me and moved to the front desk. After check-in, I was really disappointed in the room - it was very small and in ill repair; the paint was chipped and scratched, the parquet floor in front of the vanity was peeling up (serious tripping hazard), the bedside lamp and electrical outlet was inoperative, the upright lamp stand was comically bent, the bathroom fixtures were dirty, and the room smelled stale. I have been a diamond-level member of Best Western for several years, and this was definitely not what I have come to expect. I definitely will not be returning to this particular establishment!

"Skip This Hotel"

2
10/09/2017

There is absolutely no way this hotel should have the "plus" designation. The room was fairly shabby and the breakfast was very standard. I would never stay here again since there are plenty of other hotels to choose from.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
We appreciate your feedback, and hope you will choose to stay with us again next time you are in the area. We would love another opportunity to WOW you, and show you just how great we really are.

"Great place to stay"

5
09/09/2017

We had a very pleasant experience at this hotel. All staff were extremely friendly and professional. Our room was clean and comfortable. Bed was great, towels were large, amenities were very nice. The breakfast included many items including eggs, bacon, sausage. We would definitely stay here again if our travels take us to Redding.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Stay during Shasta Lake caverns"

3
05/09/2017

Good place to stay while visiting sites near by. Rooms and hotel is clean. Somewhat old. But being maintained. AC was excellent during heatwave ~112 deg weather. The carpet is old but clean. The rooms are small but good for a family of 4. The beds are not as comfortable as the ones found in Hyatt or higher star rating hotels. But sufficient. Overall good stay.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for staying with us, and we hope to have an opportunity to serve you again.

"don't staey"

2
05/09/2017

not the best stay; I spend 6 months out of the year in hotels; bathtub squeaks - it felt like it was falling underneath you. woke up my husband who was sleeping at the time; air condition was not working properly; most uncomfortable stay

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to write a review and tell us about your experience at the Best Western PLUS Twin View Inn & Suites Redding. I apologize that you did not have a positive experience with our guest room. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements.

"WElcome oasis"

5
04/09/2017

Had driven up the Central Valley in heat and smoke from forest fires. Redding was 110+. You bet we were glad to get into the BW, where the room was cooled, there was a small pool, and the room was well lit for reading. Also the refrigerator was about 2-3 feet tall, not the tiny one-shelf one in some BW Plus properties. The staff was very welcoming and there were cookies out on the desk when we checked in. Breakfast good quality and well maintained.

"XLNT"

5
02/09/2017

I come back all the time because of the friendly engaging professional customer service from all employees I encounter at this hotel. Clean, good internet, acceptable breakfast, complementary paper, windows that can open for fresh air, clean tv remotes and hair dryer.

"Good location on very short notice"

4
31/08/2017

Clean and comfortable, always enjoy the complimentary breakfast at BW hotels. Nice to have the AC on in room upon entering since Redding gets so hot in Summer (over 100 that day). Staff were cheerful, friendly and answered all our questions. Quick check-in/check-out. Would stay again if need arises.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Easy Access"

4
31/08/2017

Easy access off the freeway, the accommodations were above average. Very comfortable bed, great pillows, nice decor. Hotel staff was very friendly and helpful and they had a nice full breakfast. The area in which the hotel is located is what I would call light industrial, but I was only passing through for the night.

"Good place for overnight stay"

4
30/08/2017

Stayed overnight on the way to Southern California. It was a good stopover location. Beds were extremely comfortable. Breakfast OK - the normal hotel food, but hot choices were available. Staff very friendly and efficient.

"Fast, quiet, and comfortable."

5
29/08/2017

The hotel was easy to see from hi-way and we pulled right in from off ramp. We were tired from the drive and the check in was fast. The room was quiet next to H-iway, we fell a sleep right away. There was a lot of space for us to spread out in room. The remote for TV had easy to understand instruction. We had no problems hooking up with internet. The water park was just down road for grandkids.

"Staff was great. Room wasn't that good"

3
28/08/2017

The staff greeted us nicely and treated us with the "Best Western Rewards" positive attitude. All staff was very friendly. Where this Best Western falls short was in the guest room. The shower curtain was tattered and torn. The safety bar in the shower was missing. No carpeting in the room which made the room "feel cold and unwelcome". Other rooms appeared to have carpeting.

"Excellent Facility"

5
22/08/2017

This is an excellent facility. All the staff are very courteous and helpful. The beds are great, rooms clean and bright. The best night sleep I had on my entire vacation. Even though it looks old, it is very well maintained. Good price for a great hotel.

"Very pleasant check in"

4
17/08/2017

The check in was special being appreciated as a platinum member. Breakfast was very good. The room showed wear and mold in the bathroom. The bed was comfortable. The location was just out of town thus not the rat race of downtown.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Very Pleasant Stay"

5
10/08/2017

This was a stay over stop during our trip through the area. All staff we interacted with were more than pleasant and happy to help us out! This is defiantly a place we would recommend and or stay again if in the area!!

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Friendly Service, Clean, Great Location"

5
09/08/2017

Staff was wonderful, they went the extra mile. Courteous and Friendly. Room and facility very clean. Location was very central and easy to access. Quiet location. The only downfall was that the pool wasn't very big. Quite small actually and pretty shallow. Hot tub was nice.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us.

"Traveling with a pet"

4
08/08/2017

Hotel is easy for on/off the 5 freeway. Clean, well-kept rooms. The front desk staff are very friendly, customer service oriented and greet guests with a smile - very appreciated!!! I was traveling with just my dog and as a single female I felt safe walking my dog around the hotel for the several areas of grass - I would not however, take a long walk through the general area after dark - just a precaution -for those women traveling on their own. If you do plan on staying at this hotel, please be fully aware the pet friendly rooms are NOT carpeted. If you have a dog that enjoys jumping up on the bed, (with your sheet that you brought with you to cover the hotel linen of course!) - they will slip and potentially injure themselves. If your dog is older and has weak hips, they will have great difficulty getting up off the floor. I understand completely that non-carpeted rooms for pets are a plus for the hotel due to dogs eliminating in rooms, spills, etc (lack of responsible pet ownership!!). Just be aware when you choose this hotel, it may not be the best or safest for your dog.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to write an online review on TripAdvisor. We appreciate you taking the time to share your experience and enjoyed reading about your stay. As a pet friendly property, we are always delighted to hear when guests have an opportunity to bring along their furry friends. We look forward to welcoming you back to the Best Western Plus Twin View Inn & Suites soon!

"Clean, Comfortable, Helpfulness of Staff"

5
07/08/2017

My wife and I stayed at the BW Plus Twin View Inn & Suites on Saturday, 8/5/17. We were pleasantly surprised by comfort, cleanliness and helpfulness of the staff of the BW Plus Twin View Inn & Suites. We slept like babies in our king sized bed, after showering in our hot and vigorous shower and lounging in our spacious, quiet room. A thoroughly enjoyable experience. The front desk staff helped us locate a tasty, inexpensive, authentic Mexican restaurant. We hit the jackpot!!!

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Best Bang for Your Buck"

4
07/08/2017

BW Twin View Inn & Suites was conveniently located and was a clean, comfortable and pleasant motel with a pleasant, very helpful staff. They recommended a wonderful Mexican restaurant, El Zarape with tasty, authentic Mexican food. I'd recommend staying at this facility.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy the food recommended at mexican restaurant. We look forward to your future stays with us!

"Typical Best Western"

4
03/08/2017

The only downside of our stay was that they had the TV station was Fox news (sic) in the breakfast room. We had to have the air conditioner on all night as the day temperature was 109F outside and did not cool much at night. Fortunately it was quiet and we were able to sleep soundly.

"Nice"

5
31/07/2017

Very nice place. Manager is nice and good at his job. Friendly helpful staff. Room was quiet even close to freeway. This comment section requires too many words. It was a nice visit and the staff was great.

"best western was the most affordable of the 5 hotels we stayed at."

4
29/07/2017

Breakfast was good. The doorknob covering was loose and the shower curtain seemed too short. Everything else was great. The staff was nice in the dining room and food was good. Nice to have a hot breakfast.

"A bit removed from Redding but nice quiet stay"

4
26/07/2017

Our first stay in the Twin View location was a very good start. Easy and friendly check-in with fresh cookies as a welcoming gesture. Quiet rooms which is a definite plus compared to the hotels closer to Redding along the freeway. Will gladly stay there again.

"Good people"

3
25/07/2017

Good people, but the property is threadbare. It was a full house for a July weekday night, but the staff pulled it off. The pool was comparatively undersized and getting the room temperature right was a challenge, but then it is Redding CA.

"Good Hotel"

4
24/07/2017

Good Hotel. Nice location on I5. Near to Shasta Dam, Sun dial Bridge and Shasta Caverns. Good Breakfast. Rooms are clean and big. Staff is friendly. One observation, I saw Some guests are taking Pets to breakfast area near food, that should be controlled by hotel staff. Pets should be kept distance away from the food which is common and will be consumed by all the guests. If I am eating, I will not expect pets hairs in my food.

"Over the top care"

5
21/07/2017

I was there because of an emergency and the staff on every level went over and beyond to help me and meet my needs. Along with that the motel lived up to standards of BW. was clean and comfortable. Easy on and off the freeway. I compliment there management and staff. I'll be back.

"Redding Best Western Twin View Inn"

5
21/07/2017

We had a great experience staying at this Best Western - easy access to I5 - received a great recommendation for dinner - it was very quiet - great breakfast with varying options - overall everything was wonderful

"Great Stay!"

5
20/07/2017

Nice BW to stop in for the night. Nice rooms, simple but clean. Staff is very friendly and helpful. Will stay again on my next work trip! Only complaint was the water pressure in the shower was low. Close to freeway access, but quiet during sleep time.

"Service and Courtesy Still Count for a Lot"

5
15/07/2017

Compared to the Best Western Plus brand, these rooms are small and this property itself is unremarkable. But the staff here is exceptionally courteous and attentive to detail. Our room and the public areas were clean. The employees were polite and thoughtful.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Quick stop, easy access"

4
13/07/2017

We have stayed here before and chose to return for a quick overnight on a long drive. The staff is always kind and enthusiastic. We love the fresh cookies they put out at registration. The beds are always very comfortable and it is nice to have a hot breakfast included. ;0)

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast and Freshly baked Cookies.We look forward to your future stays with us!

"Grateful"

5
11/07/2017

Lisa, I know I was a jerk face and I can't apologize enough. I spoke to the morning desk person and explained the situation and how great you were. Thank you so much for making the night better. Thank you for putting up with me and my crankiness. The hotel, staff and breakfast were all wonderful. I arrived very late and cranky but Lisa held it together and kept me in line. I appreciate people such as herself that try to go that extra bit to make us as comfortable as possible when living out of bags. Again, thank you and see you next year. :)

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Comfortable pleasant stay."

5
05/07/2017

Awesome guest service. Overall a comfortable pleasant stay. Every request I put forward during the booking process was taken care in a most professional manner. I chose this property as this was more like a connecting point to multiple attractions i had planned for 5 days. And you can never go wrong with Best Western Hotels.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you! We are so glad you enjoyed your stay with us. We are constantly upgrading our rooms and amenities to make sure you not only are being provided with the best service, but having everything you need in the rooms as well. The hotel is located in close proximity to many wonderful cities and attractions. It's wonderful to know that you were able to visit many of them during your visit. We look forward to seeing you again.

"Great place to stay"

5
05/07/2017

Good location for things to do. Hotel seems new, everything clean and neat. Nearby river swimming, water park, national lakes and mountains, fishing. We stopped overnight here on a trip from SF Bay Area to Portland Oregon for a conference, and stopped again overnight on our way home. Very friendly, courteous staff, free breakfast was good choices. fresh.

"Great place to stay"

5
02/07/2017

We were traveling with a large baseball team of teenage boys. The pool had recently been serviced and was closed upon check in. The staff was quick to check the pool and as soon as it was ready to use the boys jumped in. The team had pizza delivered to the hotel for dinner and were allowed to use the breakfast area to eat and hang out which was amazing. They serve fresh baked cookies in the lobby and the staff was constantly baking more for the boys which was super sweet. The breakfast was great! Cooked eggs, bacon, toast, muffins, cereal, oatmeal, yogurt, fruit. There was enough for 16 teenage boys, their families and all of the other guests without running out of food which was great. The only con was that each of the guest rooms I went into (4 including mine) all had a different smell. My room smelled strongly of mint, one smelled like pine sol. One of the families in our group asked to be moved to a different room due to the smell and the staff was super helpful and had them moved in minutes. The entire staff was amazing! The front desk attendants were all super helpful and funny. I will definitely stay here again.

"oasis"

5
29/06/2017

A nice quiet place close to everything we wanted to do while visiting the area. Easy access to the interstate. Very clean and comfortable,great breakfast. Friendly staff. A great working air conditioner in the 112degree heat wave.

"The trip"

4
25/06/2017

Not a bad hotel, clean and comfortable. Could be a bit cheaper: it is not new, sometimes did smell a bit funky, but everything in a room and around was in working order. Location is excellent- right next to freeway.

"Friendly staff, good breakfast"

4
23/06/2017

Stayed two nights for business. Staff was friendly, breakfast was good although the room a bit crowded. Bed was comfortable though the decor a bit dated. Liked that they had drinking water available in the breakfast room. Coffee and tea available all day and chocolate chip cookies in the late afternoon! The air conditioning didn't reach all the way to the elevators, so it was a bit warm on the hot days we stayed there.

"Great place to stay"

4
19/06/2017

The hotel looked to be quite new, the room was very nice and spacious, with a nice flat screen tv, a desk, and a love seat. The ac was very quiet and worked great, which is nice because it was extremely hot in Redding that day. The bathroom was nice and clean, too. i would recommend this hotel to my family and friends.

"Room smelled musty"

2
18/06/2017

We stayed here some what because of the reviews for the area. The problem with a best western is since they are operated by different management ,you never no what you will get. I was very disappeared will the room as it had a very musty smell and I did not feel comfortable in the room . The front desk was very friendly which was a positive. The breakfast was the standard including cereal, instant oatmeal, fresh fruit, waffle maker, yogurt, breads ,eggs, etc. When I stay here again no.

"Very nice"

5
18/06/2017

I had a quick trip to Redding and this Best Western was a perfect location for me. It isn't reallly super close to shopping and restaurants, but is only about 10 minutes by car. Being off the beaten path makes it quiet and feels safe. Breakfast was good with a nice selection of items, attendant was busy making things fresh and helping with anything needed. The room was pefect, quiet, comfy bed and good internet .**

"Best Western stay"

4
15/06/2017

Once again Best Western took care of me in a friendly, professional manner. I look forward to my stays there, because I can count on the good quality and consistency that I always receive. I appreciate the fact that they are pet friendly....so does my dog, Toby, as well!!

"Convenient location"

5
12/06/2017

We stayed for one night at this hotel which is conveniently located off the I5 but also well located to see Redding's attractions. Front desk staff very personable and helped with restaurant suggestions. Our room was a king which was a good size with a chair and ottoman,desk area with free WiFi, fridge and microwave.Bed was very comfortable and everything very clean and nicely decorated, other than the bathroom which had stained and peeling wallpaper. Hotel has an outdoor pool that is sunny in the morning and shaded in the afternoon which is a good thing because Redding is very hot. Although we were right off the freeway we did not hear any road noise inside. The complimentary breakfast was very good with waffle maker, items to make breakfast sandwiches, yoghurt, cereals, etc. all well stocked. A 5 minute drive away was Turtle Bay Exploration Park with the Sundial Bridge, a must do!

"A good experience..."

4
11/06/2017

This Inn is very comfortable, friendly, and welcoming. It has very clean facilities and its location to the interstate is perfect. Although it is near the interstate, it is very quiet and you don't hear traffic noises

"Not this one"

1
10/06/2017

Front office was a trainee. Exhausted. Room started out to be ok. Then. Faucet was broken. Slow running drain. Looks like sheets were not fresh...no Clorox smell. Tub had grime. Won't stay here again.

BestWesternHotels, Corporate at Best Western Plus Twin View Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Another return stay"

4
10/06/2017

Each time that I am in the Redding area, I stay at this Best Western and have been thoroughly pleased with service and accommodations. This experience was a little different as it was the first stay that I had with my newly adopted dog. I requested a "dog friendly" room when making the reservation. There is a slight pet fee included, but very reasonable. The room that I received, was very similar to other rooms during stays there, except the flooring is not carpeting. The employee, who checked me in, was one who I have seen several times and is outstanding. She has been there for about 24 years and seems very happy for this. She is most helpful and checked me both in and out. The room was close to the exit door so there was little walking down the halls with little chance for my little Toby to do any additional barking. The best part of all is the fact that the exterior lighting has been recently replaced. I mentioned to this employee how outstanding the exterior light is. I carried a flashlight, as I anticipated a need for it, but never needed it. We walked three times around the entire complex and never found a dark area. Breakfast was good as usual, with a great many items to choose from. The best part was that I was just down the hall from the breakfast room and went to pick-up a fresh cup of hot coffee at 6:30 a.m. Made the day just that much better.

"Comfortable, clean, very nice staff!"

4
06/06/2017

The staff was very accommodating, the room was clean and comfortable, and so was the bed. Breakfast was really yummy, and very good selection. The only down sides were the size of the pool and that the AC wasn't on in the exercise room, so had a pretty sweaty workout. Overall, very nice and we would stay here again!

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us.

"Friendly staff, clean and spacious room "

5
06/06/2017

This hotel is a hidden diamond. The staff has always been friendly, courteous and professional each time I've stayed here. The rooms I've stayed in are clean, roomy and spacious. The internet works very well. Its right off the freeway and easy to get to places to eat or visit. Its not very far from the Sundial Bridge (a must see) or downtown Redding. If you go north on the 5, you're not too far away from Shasta Dam. The breakfast selections were fresh and included a nice assortment of fruit. The rates are very reasonable.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. The hotel is located in close proximity to many wonderful cities and attractions. It's wonderful to know that you were able to visit many of them during your visit. We look forward to seeing you again. We look forward to your future stays with us!

"Great dog friendly hotel!"

5
29/05/2017

The staff was very helpful and friendly, the room clean, the beds comfy, the breakfast was great! We had a dog with us, and while there wasn't a fenced off dog area, there was plenty of areas around the hotel where we could take our labradoodle. We would stay here again, for sure.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to write an online review on TripAdvisor. We appreciate you taking the time to share your experience and enjoyed reading about your stay. As a pet friendly property, we are always delighted to hear when guests have an opportunity to bring along their furry friends. We look forward to welcoming you back to the Best Western Plus Twin View Inn & Suites soon!

"Leisure"

2
28/05/2017

The room was old and smelt like mold.. Things were broken and outdated. Not worth the money! The value was that of a Motel 6. I would never stay here again. There's much better out there for the price asked.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Twin View Inn & Suites Redding on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We hope overall you had a wonderful time and the next time you are in Redding visiting we hope you will give us another try. Once again, thank you for taking the time to post a review.

"Great Hotel"

5
22/05/2017

This is a great hotel that we have stayed at before. The staff is great -- they always greet me when I enter the lobby. the facilities, dining area and rooms are very clean. The hot breakfast is also very good. The hotel is close to a variety of restaurants and gas stations. I have eaten dinner out as well as having had it delivered to the room. Both options were very good. The A/C works very well and is reasonably quiet. The rooms have all the amenities one needs.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Fine"

4
22/05/2017

We drove in late. The folks at check in got us a better room for the same price close to our car which had to be unloaded. They brought the luggage cart to the door we needed to use. Great service! Room was fine- smelled of cleaning fluids. Breakfast was standard fare

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Very grateful. "

5
21/05/2017

Lisa, I know I was an a-hole and I can't apologize enough. I spoke to the morning desk person and explained the situation and how great you were. Thank you so much for making the night better. Thank you for putting up with me and my crankiness. The hotel, staff and breakfast were all wonderful. I arrived very late and cranky but Lisa held it together and kept me in line. I appreciate people such as herself that try to go that extra bit to make us as comfortable as possible when living out of bags. Again, thank you and see you next year. :)

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Great hotel in any class"

5
21/05/2017

The staff are all great and can't help enough. When they recommend a restaurant they go ahead and print out the menu. The rooms are clean. The breakfast is very good. The in room coffee is perfect. In all these respects it neats tje four star hotel we came from in SF. So I think it's probably the definition of a good hotel in any class and recommend to anyone. The only claim I am not sure about is the manager claimed to have organised the perfect weather for us I think he had some help there.

"Best service ever"

4
15/05/2017

Was traveling needed a room,this place is right off the freeway and has a very fabulous front desk person who helped me and made sure I had everything I needed ! Room was basic and comfortable, bathroom was clean. Breakfast was good, nice variety of foods.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"I return here, frequently"

4
15/05/2017

I have tried multiple other hotels in this area and there are many good ones. This one is my favorite though, primarily because of the quality of the beds (a good night's sleep is so important!) and the knowledgeable friendliness of the staff. I, also, appreciate the well stocked breakfast that is available with the stays here. My only qualm is the poor quality and unsecure wifi.

"Good stay"

4
09/05/2017

We had a very good experience at the hotel. However on the survey it is required, actually demanded that I write a paragraph about my stay. I can't submit my survey unless I do this part, which I really didn't want to do.

"Scenic three days"

5
08/05/2017

Our stay was simply wonderful. I've stayed in the downtown section previously on many occasions. This location was convient, quiet and centrally located to the scenic area surrounding Redding and Lake Shasta.

"Excellent"

5
19/04/2017

Nice hotel friendly staff everyone had a great attitude very clean hotel nice jacuzzi and swimming pool.The parking was easy and it very good lighting in the parking lot! I really enjoyed my stay at this hotel

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"needs some updates"

3
14/04/2017

My husband is a disabled Veteran and we routinely ask for first floor accomodations due to his limitations and prefer 2 queen beds which we requested. We received 1 King bed and when asked if they had the queen beds, were then moved to a second floor room down a long hallway without the help of a cart for our bags. Bathroom had mold around tub fixtures, wallpaper was peeling in bathroom.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to write a review and tell us about your experience at the Best Western PLUS Twin View Inn & Suites Redding. I apologize that you did not have a positive experience with our guest room. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements.

"Convenient location"

4
10/04/2017

A hotel that's very convenient and easy to get to from the freeway. The hotel is very dated, but signs of renewal can be seen. The bathroom in our room, definitely needed some deep cleaning. The grout and wallpaper were stained. But the newly remodeled sink area in the room was very nicely done and very cleaned. The front desk staff were extremely friendly and helpful. The morning breakfast was probably one the best free breakfast is best I've had at a hotel. Including eggs sausage and bacon. The beds are very comfortable, clean and the bright white sheets and comforter were very nice. The price we paid for the room was $114 for the night. So overall good value for the money.

General M, Guest Relations Manager at Best Western Plus Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Over night stop with family"

5
05/04/2017

Very close to I-5, yet quiet. Nice, clean room, great staff. Close to food and shopping. Nice outdoor pool and jetted spa. Breakfast was warm and tasty with a good selection. The beds were comfortable. The one negative is that the closest ice machine had no ice.

General M, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Twin View Inn and Suites"

3
22/03/2017

Felt the room needed improvement with electrical outlets, but a comfortable room. The breakfast was good with bacon, sausage and eggs offered along with other selections. We would probably stay there again if we were in the area.

General M, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and I am happy to read that you were provided with excellent customer service during your stay and that you were able to enjoy some of our hotel accommodations such as our breakfast. We look forward to your future stays with us!

"Nice hotel but frustrating stay"

3
17/03/2017

I arrived at this location to find lots of noise from a school group that was staying on a Saturday night. (I thought school was Monday to Friday?) Anyway, I requested a room where it was quiet but when I went to my room the walls were so thin that I could hear the conversation of several teenage girls in the next room. I was upgraded to a suite so this worked out in the end. When I went to breakfast the next morning, I asked for a lid for the cup I had in my hand. The breakfast attendant did not understand English so consequently, I dumped the water in my cup out and left without my covered cup of water. I will consider staying across the street at Choice Hotels in the future when traveling through this area.

General M, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Twin View Inn & Suites on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We hope overall you had a wonderful time and the next time you are in Redding visiting we hope you will give us another try. Once again, thank you for taking the time to post a review.

"Great experience"

5
04/03/2017

Always a pleasure to stay here, the staff is always so friendly and make us feel like we are at home, Been staying here regularly for a few years now and have absolutely no complaints, very well kept and clean!!!

General M, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Wonderful staff makes this place wonderful"

4
27/11/2016

We arrived on a rainy evening, cold & tired. The wonderful young woman at the desk, found us a nice room and recommended Dill's Deli for great takeout. In the morning, I tripped over my suitcase and took a nasty tumble (NO fault of hotel). My sister, the other guests, plus the front staff young woman, were wonderful. Stood by & helped me assess my injuries, supplied ice, enough to last the rest of our drive, and helped me walk to the front door, where my sister had moved the car, so I wouldn't have to walk in the rain. There is always something to be grateful for. It was the people here!

"Best Western stay"

4
26/11/2016

I have been staying at Best Westerns for a few years now and have never been disappointed. I plan on continuing to use them for my travels out of town. They are very pet friendly and accomodating. The In house breakfast is an excellent feature and a great way to start the day.

"Great stay at Best Western hotel"

5
25/11/2016

My recent stay at Best Western hotel was comfortable. The rooms were clean and I looked forward to the breakfast bar every morning. The staff were very helpful and friendly. They were ready to help with anything that I needed. I will definitely be staying there again.

"Pleasant Stay"

5
17/11/2016

Very nice place to stay. Convenient location easy on and off from the freeway Very pleasant and friendly employees. Breakfast area very nice and the food was made with pride Convenient side doors for easy access if staying on the first floor

"Great place"

5
12/11/2016

Always a friendly,clean,comfortable place with great working amenities and a great breakfast buffet. We stay here around four times a year for both business and pleasure. Its a great location with easy access to the city and great out doors. Love the view of Mt Shasta .

"searching"

4
11/11/2016

This was a pleasant facility. It was clean and comfortable, but there wasn't anything particularly outstanding about it. It is close to the freeway, but it didn't disturb us. We would stay here again.

"Nice location and friendly staff"

4
09/11/2016

We were enroute to our winter home and booked into this hotel. The front desk staff was most welcoming and check-in was prompt. We were given a brief overview of the facility including the availability of freshly baked cookies in the lobby. Our room was more than adequate and amenities were what we would expect in a Best Western Plus. We did have a small concern as we could hear bells ringing and were quite sure that this was not normal. We contacted the front desk and two to three minutes later the bells stopped ringing. About an hour later we received a call from the front desk asking if the problem had been corrected and if there was anything l that they could do to make our stay more comfortable. The breakfast was available early and that was good for us as we wanted to get on the road quickly. Everything was as it should be. Check-out was quick and we would certainly stay at this hotel again in future.

"Excellent Customer Service!!!"

5
07/11/2016

The staff was friendly, helpful, and gave excellent customer service!!! I would highly recommended this hotel!!! Rooms were clean, nice sized, comfortable and had all the amenities we needed. Really good breakfast bar too.

"Great Place to Stay"

5
30/10/2016

We alway stay here when we come to Redding-it's our overnight stop on the way to the Bay area. There are good restaurants close by, and its very easy to get on and off the freeway. it's well lit, feels very safe, and is not too noisy. It also has an elevator- a plus as my husband is quite elderly.

"great place to stay"

5
22/10/2016

i hve stayed here several times in the past 5 years. the staff is freindly and professional. the rooms are clean odor free and compfortable, the pillowsare wy to soft for me but ,that is really a minor thing. they need to put other beverage packets in the rooms for those that do not drink coffee. otherwise it is the only place to stay in redding.

"Usual Best Western"

4
17/10/2016

The staff greeted us with a very cheerful attitude. The room was comfortable. The food was average although I thought my breakfast was great. I used the granola for the waffles as my cereal and loved it. The make you own waffles were good. Didn't try any of the other hot food but it didn't look all that great. What do you expect for an inexpensive room?

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gratifying to see that they were able to demonstrate great hospitality. We look forward to your future stays with us!

"Usual Best Western"

4
16/10/2016

Usual BW amenities, clean room, good bed. Breakfast OK but not exceptional. Easy access from I5. Note - no adjacent restaurants or grocery stores, had to drive a mile or so. Pleasant and efficient staff. Weather was terrible so didn't use the outdoor pool or hot tub, which I wanted after a long drive. So overall an adequate overnight stop.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for staying with us, and we hope to have an opportunity to serve you again.

"Decent place, except for the smell"

3
09/10/2016

This is an older property. The staff do their best to keep it functional and presentable, but it is really old and was not built for upscale trade. We had a nasty locker room smell in our room that you don't expect at a hotel in this price range. I'm not exactly sure how this place is rated as a Best Western Plus. It doesn't seem to fit that label.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Twin View Inn & Suites on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We hope overall you had a wonderful time and the next time you are in Redding, visiting we hope you will give us another try. Once again, thank you for taking the time to post a review.

"Nice room, below average breakfast"

3
05/10/2016

On a recent road trip from southern California to Crater Lake, we chose the Best Western Plus twin View Inn and Suites. We knew we'd arrive late and leave in the morning, so it was simply a place to sleep, and get an included hot breakfast. The room was fine, with a microwave and fridge, and indoor hallways which do tend to be quieter. The bed was comfortable, which is important to us. Even though we had a late check in, the person on duty was friendly and helpful. However, the below average included breakfast was disappointing, especially for a Best Western Plus, which is supposed to be an improvement on a Best Western. The breakfast was hot, but the eggs were terrible, rubbery, hard-cooked rounds like McDonald's uses on an Egg McMuffin. There were no potatoes or breakfast meats, only toast/bagel choices, and tasteless pastries. Too bad, because it was a comfortable bed.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to write a review and tell us about your experience at the Best Western PLUS Twin View Inn & Suites. I apologize that you did not have a positive experience with our Breakfast. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements.

"Good for a overnight stay"

4
04/10/2016

We stayed at the Best Western Plus Twin View Inn & Suites the first weekend in October 2016. We primarily choose the hotel based on price. It's not the newest property in the area but we found the room and property fine for our overnight stay. The rooms are comfortable and clean and the staff was friendly. The front desk did a great job checking us in and the staff at breakfast were friendly and efficient. They kept breakfast coming up to the time they end service. Breakfast was toast and muffins, eggs, bacon, sausage, cereal, waffles, coffee and juice. We would stay here again with the right price.

"3rd Best Option in Town"

3
04/10/2016

Wasn't completely satisfied. Usually stay at the Hampton in town, but short notice for work left my options limited. Nothing terrible just horribly average place. Very clean, but aside from that nothing else to boast about.

"Weekend in Redding, ca"

4
03/10/2016

Room was kinda expensive average $120.00 a night for what I would consider a above average but not really nice room, breakfast was just ok, waffles, cereal, microwave eggs, bacon and saugage, milk and juice.

"Very Nice"

5
25/09/2016

We just need a place to stay for one night as the family gathered to go house-boating on Lake Shasta the next day. This facility turned out to be a delight. Clean, comfortable and the rooms were like suites in some other facilities. Staff was friendly, helpful and professional. Nice pool, nice workout room, good internet. Good location just off Hiway 5 and lots of places to eat nearby. Next time we are in or passing thru Redding, we will be back

"Dependable, clean, friendly staff"

4
22/09/2016

Stay here everytime I go through N Cal. Easy access off I5, nearby gas and quick drive into Redding for good food. No food within walking distance, buy who walks there anyway? Staff consistently friendly and can recommend good food choices. Comfortable, clean rooms. Typical Best Western, no better, no worse. On my Best Western favorites list.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you so much! Loyal guests like you that keep coming back is what makes our business so successful. We do everything we can to make sure all of our guests have everything they need during their stay with us. Tell all of your friends and family about us, and we can make loyal guests out of them too! We would love to give them the same great experience we have given you. Thanks so much for reviewing our property, and we look forward to seeing you again next time.

"Very Beautiful Hotel, need more venting"

4
18/09/2016

This Hotel is great looking and new, with a good breakfast. the hotel room just needs a bit of attention in the venting of the shower steam in the rooms bathroom. The hotel room was very new, but the venting/fan on the bathroom was not evacuating the steam from the shower and this was evident by the Mold forming in the bathroom. we got in around 9:30 P.M. and the bathroom was still steamed up from the prior guests?? I think if they just put a higher C.F.M. fan it would be great and the mold would not form.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for staying with us, and we hope to have an opportunity to serve you again.

"Best western in redding"

3
12/09/2016

This motel is pet friendly, which we appreciate. It would be nice if it had a place to walk the dog, but you can't have everything, right?! Front desk receptionist is great. Bathroom in room we stayed in needs a good cleaning and sanitizing! Beds were okay. Price was good.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to write an online review on TripAdvisor. We appreciate you taking the time to share your experience and enjoyed reading about your stay. As a pet friendly property, we are always delighted to hear when guests have an opportunity to bring along their furry friends. We look forward to welcoming you back to the Best Western Plus Twin View Inn & Suites soon!

"Nice hotel but def not a "Plus"-type"

3
12/09/2016

First off, when we checked in and throughout our stay until we checked out, the hotel staff seem very friendly. During breakfast, they kept re-filling the hot breakfast items even until 5 min before it was scheduled to end. The room was nice and spacious but the furniture and decor looked a bit outdated. Plus, one of the main recessed lights kept flickering on and off. It was quite annoying. The pool didn't look inviting. It seemed small and could only fit a few people in it. Had better expectations for what a "Plus"-hotel looked like. Don't want to see what their regular hotels look like if this is what they call their more premium offers.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to write a review and tell us about you rexperience at the Best Western PLUS Twin View Inn & Suites. I apologize that you did not have a positive experience with our guest room. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements.

"Overnight Stay going home from Oregon"

3
07/09/2016

Stayed one night. It was easy to get to from I-5. Check in was easy and they have a friendly staff, Small pool and smaller spa (crowded) shows age. Ok breakfast (waffles, bacon, sausage, eggs (sort of poached), yogurt, cereal, fruit, coffee, juice... Stayed on 1st floor. Noise from upstairs hallway and room was loud. Not on par with other Best Westerns.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Twin View Inn & Suites on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We hope overall you had a wonderful time and the next time you are in Redding visiting we hope you will give us another try. Once again, thank you for taking the time to post a review.

"Meh..."

3
07/09/2016

It sufficed for a night of rest. The room was clean and comfortable, and the overall surroundings were decent. However, the staff were either distracted or disinterested, and the breakfast left us hurrying to the nearest Starbuck's.

"Clean, comfortable"

4
29/08/2016

Easy to get to from I5 or 299, clean, friendly staff, quiet at night, decent breakfast (waffles, bacon, sausage, eggs, yogurt, cereal, coffee, juice, etc) and the jet tub in our room was really nice!! Also, the a/c worked great, which is really important when it's 104.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel o n Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work har d to deliver the highest standards of customer service to all our guests and I am happy to read th at you were provided with excellent customer servic e during your stay and that you were able to enjoy so me of our hotel accommodations such as our breakfast. We look forward to your future stays wit h us!

"Enjoyable Experience"

5
27/08/2016

Staff were delightful and professional, room was clean and comfortable, breakfast had variety and good, fitness room was excellent. Overall, I would rate this hotel a five star and the rates are good too. Only drawback is its three miles from Redding but just a minor inconvenience but close to the tourist sights.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our propert y. We take our guest comments very seriously and always strive to provide comfortable and friendly a ccommodations. We are pleased that you were able to recognize the efforts that our team make to deli ver a good experience for every guest. The team are the heart and soul of our of hotel so it's very gra tifying to see that they were able to demonstrate g reat hospitality. We look forward to your future stays w ith us!

"A Great Experience"

5
27/08/2016

This was one of the most enjoyable hotel experiences I've had anywhere I've stayed in the world. The Front Desk manager was extremely pleasant, and most helpful. She also gave great advise regarding finding a decent place for dinner. The room was great. The rest was wonderful as well. Loved it all! I will recommend it to others.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to give us your valua ble feedback. We strive to deliver the highest standards of customer service to all of our guests and we are very happy to hear that not only did you enjoy our hotel, but some of our local restaurants as well. It was a pleasure providing excellent serv ice and accommodations and we look fo rward to your future stay with us.

"Fantastic and clean "

5
26/08/2016

We stayed for one night on our way to San Fran. We paid 110 00 including tax. We Were on The 1st floor And The hotel Was Very Clean and like new. It smelled fresh and the room was a great size. It was a quiet stay and the staff very nice.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for staying with us, and we hope to have an opportunity to serve you again.

"Nice Motel"

5
25/08/2016

This motel was clean and the employees were friendly. They had a good breakfast which included bacon, sausage patties, eggs, cereal, and fresh fruit. The air conditioner worked well which was awesome since it was 101 degrees. It's located on the north end of town so it's a couple of miles away from the main part of town, but it's also quiet. I recommend this motel to people who are traveling through the Redding, CA area.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our Hotel o n Trip Advisor and give us feedback regarding your most recent stay. Our staff and management work har d to deliver the highest standards of customer service to all our guests and I am happy to read th at you were provided with excellent customer servic e during your stay and that you were able to enjoy so me of our hotel accommodations such as our breakfast. We look forward to your future stays wit h us!

"One night in Redding "

4
18/08/2016

I stay here for work, the Hotel has recently been remodeled, arrived at 8pm, the front desk lady was very nice and friendly, the rooms were comfortable and clean , the breakfast was good. The only complaint I have is there was a cleaning solution smell around the breakfast area, like pinesole, ruined my breakfast, otherwise recommend.

"Alright, conveniently located"

4
16/08/2016

Hotel is right off exit 1 for I-40. Close to several food choices. Gentleman at front desk was very friendly and helpful when I realized we had lost the card we used to book the room, switched payment method without a problem. The room was clean and had a nice shower. Only complaint is that the bed was a little hard, would stay here again if need be.

"On our way home from the wedding"

5
03/08/2016

This is our first stay at this BW and we plan on staying here again whenever we need to night over in Redding. Found the BW clean and neat, room very comfortable. Only issue was that there's only a Deli nearby (walking distance), otherwise you have to drive to get a meal.

"An oasis away from the travails of travel"

5
01/08/2016

What great service, management has done a great job of team building. They treated us like guests, better than family. Smiling, inviting us in, thanking us for staying with them. Inviting us back! While easy to access I-5, you don't feel like your next to an interstate. The pool, and hot tub, are quiet oasis away from it all. Housecleaning staff are excellent, our room was ready and inviting. The furniture arrangement gives a feeling of openness, light and fresh. You want to stay here when you are near Redding!

"Beware"

2
29/07/2016

My husband and I stayed at Best Western in Redding California, both of us within an an hour after eating breakfast were nauseous. My husband ended up sick the entire first full day there I was OK after a few hours. Then after eating the breakfast the second and final day we both did not feel well. I have now been sick for 4 days. Saw my Dr. today he called it travelers diarrhea. What we ate at the hotel was the only thing we ate the same during our trip. We have ALWAYS stayed at Best Western and will continue however a bit concerned now about ever eating breakfast again.

"We were in town to see fluffy"

5
26/07/2016

Let me start with the price was awesome for the room we got. The staff were very friendly and helpful with all questions! Our room was cool, clean, and quiet. I would stay here again in a second! Wish we would of made a whole weekend of it instead of just an overnight.

"Great overnight stop"

5
23/07/2016

We had not stayed at this Best Western Before, and found it a perfect stop in /Redding as part of our over night stays on a long road trip. the staff were rally professional and helpful. the property is clean , neat and secure.

"Best Best Western, not a typo. Stay 2 days, not 1!"

5
21/07/2016

The front desk, from the owner Mr. Patel to D and Sam, greet you in a way that welcomes you home. The hotel is literally right off I-5, but at this part of northern Cali, there is light traffic and you don't hear the highway. The housekeeping crew are all smiles and ask how they can help you without prompting. We felt pampered and stayed two days instead of one! The breakfast had real eggs, what a break from powdered or reconstituted eggs elsewhere. The staff working the breakfast area are super attentive, just ask if you don't see what you want. The pool and hot tub were a great hideaway for aour tired aching bodies. Towels were delivered to us! Close shopping center. Thai Cafe delivers great food, good prices and quick delivery, look for it in the Entree Express guide! Give them 5 stars.

"New, clean, right off I-5"

5
13/07/2016

Overnight stay on a road trip. Worked out great. Comfortable room, bed. Clean. Fitness room. Adequate breakfast. Saw it had a laundry - didn't need it, but really convenient if you do. Good ice machine. Great value. Would stay there again if in the area.

"Family road trip "

4
12/07/2016

Stayed at hotel one night with two adults and four children. Hotel room was comfortable. Children loved the outdoor pool. Mother and children utilized the workout room. Nice facility. Breakfast was good. Coffee was weak, needed to be stronger. Staff friendly and approachable.

"Close to popular attractions"

3
07/07/2016

This place is convenient and close to attractions Good breakfast options. Do not expect free internet to work. they use sub standard HP product it had consistent problems all my stay which were not fixable. Internet did not work at all

"Time to update"

2
04/07/2016

For a crappy area this hotel is over priced for the rooms it has to offer. Think twice there are other hotels near by and that's what we're going to look into next time we go this way. We stay in Best Westerns all over and most of them are wonderful but this one is not.

"Clean pet friendly hotel"

5
04/07/2016

Very clean and quiet rooms. We were able to bring our dog with us. Room was so clean you couldn't tell pets had been there before us. There was a sparkling clean pool. The breakfast was good. Lots of options to eat.

"clean, comfortable, reasonably-priced hotel with a really great owner..."

5
02/07/2016

i've stayed here on business trips approximately 40-50 times the last 5 years and have gotten to know Peter the owner and he is the real deal - very much hands-on and all his staff are friendly and professional... one block off I-5 in north Reddin, good food at a cafe a block away and lots of good restaurants a couple miles away in downtown Redding... clean, comfortable rooms and nice pool/hot-tub area... the only complaint i have is while channel-surfing on their Direct TV - when you get to the 50 or so pay-TV movie channels, the channels freeze for about 4 or 5 seconds on each channel as it gets the info, but if you manually enter a channel past the pay-channel section then it speeds back up to changing channels as fast as you click the channel button on the remote... nice hotel, nice staff, fitness-center high-speed internet and pet-friendly too...

"Pet friendly; no room carpet!!"

5
02/07/2016

We have stayed at this property before and have never had any problems - from room amenities to cleanliness. And no carpeting in the pet friendly room! What a nice change.Emily, at the front desk was very friendly from our first phone call to arriving and check in. Easy freeway access but not noisy in the room. We recommend this hotel.

"Very Happy WIth Our Stay"

5
01/07/2016

Our room was nice. It had a fridge and microwave. The shower-head was good. Our kids enjoyed swimming in the pool. Breakfast was good; it had mini-omelettes, bacon, sausage, and many healthier options. As a bonus, the full cost of our stay was covered using rewards points.

"Perfect"

5
28/06/2016

Drove 14 straight hours from Phoenix to Redding. NEEDED comfort and a friendly face. This BW was clean and Denise at the front desk was friendly. Walked into a room that already had the air conditioning on. That was a treat! Spacious, clean, and bed and pillows so comfortable, it was hard to get up the next morning! Breakfast, while a hotel breakfast, was extremely varied, hot, and plentiful. Will keep this place in mind for future travels.

"family reunion"

4
25/06/2016

13 kids and 9 adults in one place was hard to find but well worth the trip from Texas, San Diego, and Oregon. I had arranged for certain families to be together but didn't end up that way. It worked out with Grandparents room by pool, so at end was a good thing. Loved the kitchen in the suite and one bed separate from the other 2 ... awesome with kids. Laundry was a good idea with that many small kids. ONLY thing we didn't like was not having a breakfast included. Great time had by all. Thank you

"Pet friendly"

5
23/06/2016

The rooms were clean, close to outdoor exit, very pet friendly. We even took or pet with us to breakfast. Staff was warm and welcoming. Location is north of Redding, near hey 44. Don't miss seeing the sundial!!!

"Comfortable stopover "

4
10/06/2016

Stayed for one night on drive north. Good size family suite close to interstate with bedroom closed off main beds/ living area. A little dated inside but clean and comfortable room which we booked last minute. Breakfast, pool and laundry all were fine.

"Very nice motel."

5
08/06/2016

One of the best motels I have stayed at. The staff really cares about you and your stay. Beds were clean and comfortable. Rooms are great and quiet. The pool was clean and the breakfast was nice too..

"Twin View Inn"

4
07/06/2016

We stayed here to sleep before heading further North. Everything was just fine for that. The breakfast was fine. The room had a stale smell, couldn't decide if it was Aqua Net or cigarettes, but we got use to it.

"SF to Portland"

5
03/06/2016

It was Memorial day weekend, so we were lucky to have a room on our trip from San Francisco to Portland. We didn't want to drive the whole trip in one day. The beds were very comfortable, we are a family of 4, so the double queen was perfect. Room was quiet. The staff was very accomodating upon our arrival (later than planned due to traffic) It was great to have breakfast so we could then be on our way to Portland!

"BW Stay"

4
31/05/2016

Nice, clean hotel. Nice staff. Beds are comfortable. Wifi can be slow in the morning. Breakfast was good. The muffins were great. The shower pressure was not good. The bathrooms need updating. It felt like a hospital bathroom.

"Best Western Redding"

5
30/05/2016

Very clean and comfortable room. Plenty of parking (we were pulling a U-Haul). The internet didn't work at first and I had to call the front desk. They reset the system and then it worked. Great breakfast with lots of variety. Good location, right off the freeway.

"Great Service and Comfy Beds"

5
22/05/2016

We appreciated the great service at check-in after a long road trip. The room was very comfortable and the bed was comfortable. The hotel is conveniently located just off I-5 at the north end of Redding and worked out great for our visit. The free breakfast was nice, although not quite as great as some other Best Westerns. I'd definitely recommend the hotel.

"AVERAGE EXPERIENCE"

3
21/05/2016

Hotel was in good location near I-5 and it was very quiet. However, restaurants were another exit down the freeway. To get to our room, we had to follow a rabbit maze to another wing ot the building. Room was comfortable and clean. Wi-fi connection was spotty. Breakfast was decent. Average stay.

"Hospitable and clean"

4
16/05/2016

A great place to stay, feeling safe and cared for by a staff with integrity. Bathroom was scrupulously clean. It is advantageous to have a continental breakfast option available. All staff was knowledgable about the local area and how to find the locations we wished to pursue.

"Nice Visit"

5
15/05/2016

This was our first stop on our way to Los Angeles from Seattle. After a long day of driving, it was so nice to sleep in a comfortable bed in a nice room. We asked about the best place to have dinner and were given the names of several different restaurants along with directions. The people at Best Western are always the most accommodating, which is one of the reasons that we always try to stay at Best Western .

"accommodation"

4
09/05/2016

beds are okay,, not the best. breakfast was good. coffee was good. disability room should have walk in shower, not a step in. There was barely enough room for a wheelchair to pass between the foot of the beds and the cabinets. If this is a disability room, then there should be room for a wheelchair to slide under the sink counter and the sink faucet and faucet handles should be easier to reach if a disabled person is in a wheelchair.

"Mixed Feelings"

3
06/05/2016

I am a rewards member which helped to make this a quick choice passing through town. The lobby and staff are nice. Cookies was a nice touch at registration. Breakfast was better than most with hot eggs and sausage along with the usual. So far, very nice. But the room was facing the freeway. So running the fan at night helped to cover the noise. The fan in the bath sounded like bad brakes on a car and was so annoying it could not be used. The toilet handle was loose and needed repair. Intended to stay two nights but moved on after one.

"2 Story fully enclosed Hotel with Elevator"

4
03/05/2016

Nice hotel with all that you would expect from a BW Plus hotel. Check in and out was quick and efficient even though we didn't have reservations. Everything was clean in the lobby, hallways and the room. High end linens and furnishings in the very large King 'business' bed room. Frig, micro, coffee maker and even a sink in a designated mini-kitchen area. Breakfast was okay; The layout was tight so with the make your own waffles area messy with drippings it limited the counter area to use to prepare other items. So one person fixing 3 cups of coffee hogged the remaining area for an extended time preventing others from getting to the hot foods. Sausage and bacon remained but no eggs (or forks). Cereal, muffins, toast, coffee, juice etc. One attendant came in towards the end of the breakfast time and did replenish the forks. There was some sound transfer between our room and the one next door when several children were running from one end of their room to the other then banged on their door then running back the other way. It was 11 pm so I knocked on their door to remind them of the time and noise and the mother kindly stopped the playing then all was quiet. We stay at BW frequently when we travel as the uncertainty of what to expect is consistently good with very few deviations or surprises. This hotel was no exception and we would certainly stay there again.

"Don't stay here"

1
03/05/2016

The staff is really slow, the rooms are really small, and they don't keep the property amenities clean. Unless your really desperate for a hotel room I would not recommend staying at this property until they get their act together. This is by far the worst BW I have ever stayed at.

"Will return"

4
29/04/2016

Have stayed at this hotel several times over the years, and this year all was as expected. Friendly helpful staff, clean rooms, and a good choice of breakfast items, both hot and cold. The only complaint that we had was the outdoor pool was not heated, and was freezing!!! It would have been nice to go for a swim after a long drive, but this was not to be. Overall very satisfied.

"Well appointed best western plus."

4
28/04/2016

The check in service was average to poor. The variety of breakfast items was a bit lacking. The room , breakfast dinning area and hotel were all excellent as was the service at breakfast. This is a great place to stay when on I-5 headed in or out of California

"nice place"

4
22/04/2016

price was good considering last minute on Saturday night without reservations - the breakfast bar was very good - with lots of different stuff - waffle maker and bacon and scramble eggs and other hot stuff -

"allisgolden"

4
17/04/2016

we had a pleasant and comfortable stay. staff was courteous and helpful also accommodating. rooms spacy with accommodations. dlose to amenities and shopping we would stay there again. breakfast variety hot and good

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. We look forward to your future stays with us! J. Patel Guest Relations Manager

"It was a good hotel"

4
15/04/2016

For the purpose of us staying there, it was good. The room we stayed in did stink a little but we just opened the windows and aired it out. There was also a nice contiental breakfast that wasn't bad at all. But other than that it was a nice place to stay at.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to give us your valuable feedback. We strive to deliver the highest standards of customer service to all of our guests. Thank you for choosing the Best Western Plus Twin View Inn & Suites. J. Patel Guest Services

"Best Western Plus Twin View DOES NOT DESERVE PLUS!"

1
12/04/2016

AAA rate of $116.99 was about $60 too high. Room smelled musty and like old cigarette smoke; Room carpet filthy; Refrigerator not working, and I needed it - they offered to move us ro another room after we were settled; Soda machine bill acceptor not working.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you for taking the time to write a review and tell us about your experience at the Best Western Plus Twin View & Suites. I apologize that you did not have a positive experience with our guest room. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements. J. Patel Guest Relations Manager

"Affordable Redding Hotel"

4
11/04/2016

Hotel's location is not walking distance to stores or restaurants, the plus side is that the area is quiet. Clean comfortable room, appears to have been recently updated. Good location next to I 5, breakfast was good with two types of meat.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you! We are so glad you enjoyed your stay with us. We are constantly upgrading our rooms and amenities to make sure you not only are being provided with the best service, but having everything you need in the rooms as well. We look forward to seeing you again. J. Patel Guest Relations Manager

"Won't stay anywhere else."

5
06/04/2016

Very friendly staff, very clean inside and out. Wonderful beds. Hardwood floor in room 204. Pet friendly. Very good deli close by. I won't stay anywhere else in Redding. Breakfast was good, the room was quiet.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Twin View Inn & Suites, responded to this review
Thank you so much! Loyal guests like you that keep coming back is what makes our business so successful. Tell all of your friends and family about us, and we can make loyal guests out of them too! We do everything we can to make sure all of our guests have everything they need during their stay with us. As a pet friendly property, we are always delighted to hear when guests have an opportunity to bring along their furry friends. Thanks so much for reviewing our property, and we look forward to seeing you again next time. J. Patel Guest Relations Manager

"family trip"

3
01/04/2016

We have stayed here on our way up to Washington and again now on our way back home in Southern California. The property is nice, rooms are decent....We have stayed in a room away from the freeway and are currently in a room facing the freeway, and the noise is not a problem. The wifi here is HORRIBLE. Both times we have stayed here and it is spotty....constantly goes out. Every time you want to get online you need to go back into your settings and connect the wifi....only for it to go out on you again and again. The breakfast is pretty decent, they have a variety of stuff. Would I stay here again? Probably, yes....I just wish the wifi was good....its really my only complaint.

"Twin View Best Western"

5
31/03/2016

We have stayed here multiple times since our daughter attends school in Redding. The motel is close to campus, but we enjoy staying here because the staff remembers us and that makes us feel like this place is a home away from home.

"Very happy with our stay at this hotel"

5
26/03/2016

Front desk staff was very helpful and pleasant. We had a deal that if you stay at a Best Western for 2 nights you get $25 off your second night. We used it without a problem. Breakfast was great. It included waffles, eggs, bacon and sausage. Everything was exceptional and we're making Best Western our top hotel to stay at.

"Quite Noisy"

3
21/03/2016

This was a handy place to stay if you are just passing through Redding. It is on the I-5 and next to an area where big trucks are in and out a lot, so it was pretty noisy all night long. Take earplugs. It was clean and the staff were friendly and helpful. The included breakfast was okay, nothing special.

"Great place for an on-the-road place to stay!"

4
18/03/2016

I was traveling from Portland to Santa Cruz and this was a good stopping point. It was clean and safe although a bit north of the main Redding area so it was cheaper than places in town. But there were no close by places to eat. A few restaurants offer delivery but with minimums and delivery charges. I ordered pizza based on the staff's recommendation and it was the worst pizza I've ever had. Next time I would pick up food before I arrived at the hotel. Each room has a refrigerator and microwave. The room was very spacious and very clean. The staff was super friendly and helpful. Fresh baked cookies are put out around 6:30pm each evening. Breakfast was OK - again a no breakfast option would be good. The bagels and coffee were fine but I did not eat any eggs or other hot food as it looked like fast food quality. I would definitely stay here again and would recommend it as a place to spend the night but not for "vacationing".

"Nice pleasant stay"

5
18/03/2016

Beds were comfortable, rooms were updated and clean, kids weren't running thru the hallways, ice machine and elevators were away from rooms. The hotel overall was clean and updated. I sleep peacefully when I am in a clean not tacky room.

"Worst hotel stay in 5 years"

1
07/03/2016

They need a new start/staff and proper management! Breakfast was terrible at best. Room keys didn't work and they accused my wife of getting them near other cards and de-magnetizing them! Had to go to the front desk 3 separate times to regain access to our room. Another guest was given access to our room while we were naked! this was wholly un-excusable !!!! Do I need to say more?

"Great sleep"

4
28/02/2016

Just off the I5 and you wouldn't know it. Very sound proof. Clean. Good beds, friendly staff good breakfast. Coffee was good .... Free and available at 5:00 am Good value!!! What more do you need :) (This app bugs me because you need to write 200 characters.....so I'm filling up space ;)

"Wonderful service! A great stay!"

4
27/02/2016

My wife and I recently stayed three nights at this best Western and had a wonderful experience. Very friendly hotel staff, upon arrival we were upgraded to a Jacuzzi bath with no additional cost! This motel has a very cozy feeling it is if you were staying in a nice house. The continental breakfast was great it's actually a continental breakfast with hot items sausage bacon eggs as well as Belgian waffles pastries fruit and cereal. One minor request it would've been great to have Pete's or Starbucks coffee but their coffee was good and plenty of it!

"Annual trip to Redding"

5
26/02/2016

My wife and I make the trip once a month so we can visit with her dad who is in a care home. We always stay at this property and have never been disappointed. On occasion my wife's Mom will come with us and the staff there goes out of their way to accommodate us and get us rooms that are either joining or on the same floor. Emily always has a smile on her face and is happy and cheerful.

"Beautiful Customer Service"

5
25/02/2016

We arrived at the best Western a bit tired with our dog after traveling many many hours. What a delight to be greeted by such a kind person at the front desk. Emily was one of the best examples of exemplary customer service we have encountered in a long time and we travel a lot. And it continued in the morning when we were greeted by D. She was truly kind and made us feel welcome and like family. We will definitely be back here again as we travel in California often! Thank you best Western for a lovely experience.

"Visiting Bethel"

4
22/02/2016

I Chose BW because of my good experiences with them in CA and AZ. Clean inside and out. Pleasant staff. Clean room. Decent price. Comfortable beds. Sufficient room in bathroom (I'm 6'5"). Breakfast was standard fair and was decent with good coffee and reasonable seating options, however I wasn't in there during the rush. They offered fresh baked cookies in the evenings. Plenty of parking. During my 2 night stay there was 'finish work' being done in the hallways which created some noise but there was room left by the work crews allowing us to pass with our luggage and since we weren't trying to sleep during the day it wasn't bothersome. The work crews cleaned up after themselves each day. My travel buddy and I used the fitness center and it was good for a good workout! Plenty of towels and water and a window to open. I recommend this property and would stay again.

"Good stop on the road. "

4
15/02/2016

A little out of town but close to I-5 and easy to get to. Friendly staff at checkin who helped us find the best way to a restaurant at rush hour. Clean room. Comfortable bed and a standard but ok breakfast. Easy checkout. What else could we ask for a stop on the road?

"Easy Peazy"

4
12/02/2016

Twin View Inn is easy access, right of the freeway. The quality of the hotel is good and the pricing is competitive. The staff is helpful and courteous. A very comfortable and easy going feel to the place. If you are looking to make your next stay smooth and easy....this could be the place!

"3 months"

5
31/01/2016

I stayed in this motel for 3 months for a temporary job in Redding. It was a good experience and the friendly, professional staff made the stay just that much easier and nicer. The room was upgraded with a love seat for my sitting pleasure. It was exceptional clean each day and the bed was comfortable. The area is a light industrial with some vehicle noise but still felt safe and cozy.

"To far from good dining"

3
28/01/2016

The hotel is not close to any good dining,,,,I should have done my homework..after driving all day the last thing I wanted was to drive further and not be able to enjoy a few alcoholic beverages. This was our second Best Western stay in consecutive nights. Once again we were greeted by a trainee...this is a plus rated establishment but way below the plus of our hotel in Salem....These Best Western ratings are all over the map...time to shop for another chain

"Hilltop Blvd Best Western"

5
26/01/2016

If you want to a truly top shelf experience and to be treated like a guest-stop in at the Twin View Best Western-Peter and his staff are among the nicest people in the industry. They consistently deliver the very best of customer service and make you feel so welcome!

"Another good night"

4
22/01/2016

This seems to be a regular stop for us. The staff has always been friendly and helpful. The rooms are larger and comfortable. Be sure if they are not out to ask when the chocolate chip cookies will be ready. The hotel is quiet and restful after a long day driving.

"Nice Best Western"

4
13/01/2016

Nice rooms good beds great people. A bit far from downtown , but that was fine with us. A bit of road noise but all the motels would be the same. Easy freeway access. The staff were great and very helpful.

"Nice, good value"

5
07/01/2016

Nice and clean, the hotel is close to the freeway and made it convenient to find it and easy to access the next morning to continue our journey after a good night's rest. The room was big, clean and the bed was very comfortable

"Place to Stay"

4
03/01/2016

Nice hotel, close to the highway. If you are bothered by road noise then do not take a room on the east side as that faces the I-5. The hotel is clean and the staff are friendly. There is not any quality restaurants in the nearby area. A short drive south on the I-5 and there is some very good ones on Hilltop.

"One of the best"

5
30/12/2015

we chose to stay the night at this best western on our drive down to Disneyland. From check in to check out the service we received was outstanding. Cheerful, helpful and very friendly staff. We enjoyed our first stay that we decided to stay another night on our drive back home. At check in Neesha made us feel welcomed and went above and beyond to make sure our room was comfortable. At check out we were helped by D, what an amazing lady. We have stayed at many different best western locations and never have we been treated as if we were family. I would definetly recommend this location to anyone looking for a place to stay in Redding, CA

"beat the snow"

4
28/12/2015

Had originally planned to stay @BW Medford. Snow was predicted for the following day, so I changed to Redding BW. Check in was seamless and the overall experience was very good. Snow did fall on the road behind me so it proved t be a prudent move.

"JUST ANOTHER OUTSTANDING Best Western"

5
28/12/2015

We arrived very late. The check in person seemed to be waiting for us. I would say just it was like I was visiting my Sister. She made us really feel like we were expected and gave us her own room. The meal in the was well stocked. There was a person in the meal room makig sure all our needs were ment. Since we arrived so late I was not able to use all the things they had avaible. Locaation was right on interstate five and easy to find.

"The Best"

5
27/12/2015

this hotel takes care of me as if you were a family member. I stay here mostly for business. They know my likes and dislikes. they understand my needs. I always feel that they can call on me to help them as they always help me. We work together as a team when I am there. If you want a place that cares about your needs this is the one to go to. Neashea is a newest member of the team and she has already learned my needs

"Stinky Pet Rooms, Cold Bathrooms"

2
26/12/2015

Unfortunately, we reserved rooms at this hotel for two separate nights on our trip to SoCal. We have a dog and this hotel is pet friendly. The room was musty and stank like wet dog both times. We mentioned it the first night, but no change. Service was polite, but I'd definitely avoid this hotel if you have a pet.

"Great nights stay"

4
26/12/2015

I highly recommend staying here for a overnight stay. Our room was clean, comfortable and very cozy. The staff was very helpful in explaining options for my wife and I for dinner choices. The easy access on and off I/5 is also an added bonus.

"Redding stay"

4
11/12/2015

After staying in a brand new BW Plus in KS last week I was initially disappointed in this BW Plus and my impression was it was just another hotel. BUT as I extended my stay to a second stay there was several things to like about this place ... Good location to various places in the area, very friendly staff, above average breakfast and reasonably priced. I'd definitely stay here again when in the Redding area!

"Very friend and clean"

3
11/12/2015

We enjoyed our stay and the warm welcome of the staff on a rainy day. They even had warm cookies available when we arrived. Location was convenient to the business area of Redding and out of the crowded area.

"Great Stay"

4
06/12/2015

Friendly staff, great location, plenty of food and choice for breakfast. Outside pool and jacuzzi. Could have heated pool water. Having too write minimum of 200 characters to post this makes it too forced.

"Great Value = Great Stay!"

5
05/12/2015

BW recently switched over to Direct TV in many of its hotels, which was a great move. Picture is great and many top rate channels are available, including the often hard to get TCM. (Listening, pricier "luxury" brands???) Good internet, ample breakfast, and a clean, well maintained property. Have stayed here before and will definitely stay here again.

"Excellent Help and Assistance"

5
03/12/2015

A Caring Staff that was superlative in our time of need. When family emergencies happen it is nice to have people just go beyond to help. Highly recommend this BW for either business or pleasure stays.

"Redding Temp job"

5
02/12/2015

Clean, organized, very friendly and professional staff, willing to make your stay the best possible. My deluxe room had a good bed with a sofa, refrigerator, microwave and coffee maker. Within 5 minutes of downtown, in an light industrial area, but I felt safe coming and going. Has pool and hot tub but have not use either. Staying for a second month.

"Much better than Hilltop Inn"

5
26/11/2015

This best western is cheaper, cleaner, comfier, and friendlier than the hilltop inn. I would recommend this hotel over any others in the Redding area. I stay at many of the Redding hotels for business, but this is always my go to hotel.

"A very good hotel"

4
22/11/2015

A room was clean, comfortable and good sleep quality. A room was average, and had mini fridge and microwave. Staff was very helpful. Good complimentary breakfast. A little better than usually hotels have. The hotel is close to I5, but I didn't hear a noise. Next door is Comfort suites. That hotel more new and has better rooms. Because in Best Western Plus Twin View Inn & Suites staff is extremely friendly and helpful, I will continue to return to this property.

"Family"

5
22/11/2015

I feel that the Staff at this hotel treats me like family. Even Peter the Manager knows me by name. I recommend this hotel to everyone I talk with. The Best western is a place for work business and families to come and be taken care of. the Staff cares about everyone that walks thru their doors.

"Back for a Second Stay"

4
17/11/2015

Since we had a good experience before at this hotel, we came back for a second visit. We were just as pleased the second time around as the first. Clean, comfortable and good sleep quality. We will continue to return to this property.

"Redding Experience"

5
10/11/2015

The hotel was very clean and the staff was very helpful. Very good complimentary breakfast. The cost for pets is too high ($30 for 2 cats). There is only a deli near the hotel. One has to drive 4 exits on the freeway to have a choice of restaurants.

"Nice bed - Direct TV"

3
05/11/2015

I was pleasantly surprised with this location. The bed was nice, nothing super but comfortable. They have Direct TV with a decent premium package. All in all, it was a good stay. They are remodeling the location so it was loud during the day. Breakfast was ok, nothing super but no to bad.

"Cheer Competition Stay"

3
05/11/2015

We stayed here and rented the connecting rooms. Rooms were average, clean, had mini fridge and microwave. Only concern security lock was broken at the top of our room door. Hotel was under construction. Good signage telling us how to find front desk. Evening desk lady was very kind and helpful! She was very nice every time I bothered her for something. Used hot tub it was nice, clean pool area everything worked. Breakfast was good.

"good value"

4
26/10/2015

Convenient location, immediately off I5 and close to grocery stores and restaurants. Staff is extremely friendly and helpful. Older property, but rooms ok - many have been remodeled with new carpeting and nice bedding. and breakfast good. A bit noisy but then most chain hotel properties are along I5. Highly recommend Bruciante for pizza dinner, caution, only open until 7pm.

"cheerleading competition"

5
19/10/2015

we had an amazing stay with the girls staff is friendly and rooms are beautiful we stay here every year during football cheer leading season and we will come again next year the breakfast is awesome the kids really enjoy it and its nice to get a good breakfast in them before a full day at the games

"excellant place to stay"

5
19/10/2015

I stay here once a week and the service and treatment are excellent. I feel as I am part of the family. They know me by name and welcome me. if a problem occurs the staff is fast to react and take care of everything.

"Construction YES, but not a problem"

4
15/10/2015

Have stayed her several times before, but this year the lobby was being renovated, and access was from a side door. A minor inconvenience, but not a major problem. Front desk staff were excellent, and room was large and clean. There is no doubt that this hotel is starting to show its age, and updating is required. Breakfast was good, but not exceptional, and the noise from the renovations not intrusive since we were away from the hotel most of the work day. The pool, however was FREEZING!!!!!, and not as clean as it was before. The usual paper cups, and micro pillows were also a downside. Overall, we will probably stay there again. Noise from the road immediately behind the hotel was considerable, and continued most of the night.

"Good quality hotel convenient for I5"

4
14/10/2015

The hotel is conveniently located off I5. the rooms were clean and of a good size. Breakfast was the standard BW choice. other reviews have said about the limited parking but this was okay during our stay in September. Only down side is the absence of anywhere to eat nearby. it entails a drive to find a restaurant not exactly what you want to do after a long days driving.

"Not the quality we expect from Best Western"

2
13/10/2015

Made a prepaid (non-refundable) reservation or we probably would have gone someplace else. Convenient location. Under major renovations which we didn't know. Got our room, had to park a ways away. For the first time, we were charged a $100 deposit "in case we trashed the room". The young lady at the counter was obviously embarrassed about charging it, but the boss had"yelled at her earlier for not charging it to someone" the day before. I did find that rather insulting. (we are grandparents) The room was bare bones with older pergo flooring, no carpet at all. Decided that it was fine for one night. Went out to dinner (Nello's, wonderful!) and returned around 9. Went to sleep at eleven. Quiet. Woke at 3 in a panic because there was no power and the room was pitch black (I am claustrophobic). Power was out for 2 hours. Workers on the renovation started just after 7, a little early I thought. Breakfast was average for any hotel, staff was nice, friendly. I wouldn't return. Just did not seem to be the standard for a Best Western Plus. The one we stayed at in Oakland just a few nights before (also a Best Western Plus) was REALLY nice.

"Don't pass it because there is constructio"

3
13/10/2015

The only reason I gave this a 3 instead if a 4 is because of the mediocre breakfast and rode noise from the trucks. We got in late without a reservation and got a king suite since all the rest were taken. The room was clean and large. The bed was very comfortable. We had a good night sleep before driving another 10 hiurs.

"Pleasant stay"

4
13/10/2015

We spend one night in BW on our trip to Mt. Shasta. The room was quite spacious, so that we did not have problems to place there pack'n'play and still have enough space around. The king bed was comfortable and the nice thing was relatively quiet AC, which was extremely important, as Redding was over 90'F. The hot (free) breakfast was standard, besides the regular carbs, they provided also a few things with protein, which we needed before hiking Mt. Shasta. Parking at night was a slight hassle, looks like the hotel was quite full during the Labor Day weekend.

"Quality we've come to expect from BW"

5
11/10/2015

We had a very nice and clean room. The room was quiet, had newer furniture and a large TV with HD channels. The AC unit was fairly new and a large table was available with plugs nearby. The bathroom is small with limited counter space. WIFI works good. There were only 2 towels in the bathroom. Breakfast was good and kept well stocked. Staff was very friendly. The outside construction near the main entrance requires the use of a side entrance but nothing else inside is affected. We'd stay here again.

"Great stay, great price"

4
04/10/2015

We almost passed this hotel by due to current renovations. Lucky for us we stopped to check it out and discovered these reno's are only to the front entrance so there is no interference with guests. Our check in clerk (Erica, I think) was professional, polite and friendly. We had a small snafu with our room which she immediately addressed. Though this hotel sits right off the freeway, noise was not a problem for us. Great value, clean and comfortable.

"Clean, Some Freeway Noise"

4
29/09/2015

We stayed at the Best Western Twin View motel in Redding, CA on a recent trip. The motel is so named because from Redding both Mt Shasta and Lassen Peak can be seen. However, when we were there the forest fire smoke hung thick over the valley so that neither could be seen. The BWTV was under a one week remodel of their front entry when we visited. We used Hotwire to make our reservation for our room. The BWTV hostess was apologetic that Hotwire had not warned clients of the remodel. However, all was well as we just needed to use a side door to access the motel office. The hostess was very friendly, and accommodated us to get the quietest room available. We used their small pool as the outside temperature that day was 106F. They also had a hot spa pool located on the pool deck. They serve a continental breakfast in the morning and chocolate chip cookies in the late afternoon. The breakfast consisted of the typical fare of most motels including waffles, bacon, and egg patty. The beds very clean and comfortable. The room was clean room and included a ~40" TV, microwave, and fridge. The AC was one of quietest I've found in a similarly priced hotel and it cooled the room from ~100F when we arrived down to 70F when we returned from dinner about 3 hours later. There is some freeway noise and the property is bounded on three sides by highway and streets. For hotels with too much noise for me, I use ear plugs as I did in the Best Western Twin View property. For me, the only drawback with this hotel was the highway noise which I was able to compensate for. Score 4.

"Great place to saty"

5
28/09/2015

While there was a remodel underway it did not take away from the quality or quietness of our room. The property is right off I-5 and within two blocks of the Harley dealer for all you HD riders. HOG has a deal with Best Western offering a great discount. While we usually mix it up hotel wise on our trips we stayed only at Best Western this time out.

"Great Place"

5
26/09/2015

Great place to stay. Easy freeway access to anywhere in town. Clean, Clean rooms. Our check in experience was the best ever, pleasant staff that made you feel welcome. Parking is ample and well lit. I don't think you will find a better hotel in Redding for the price.

"It seems that there isn't enough parking."

3
26/09/2015

Arrived at the hotel around 5??pm and parking lot was already 2/3 full. Room was clean but outside needs a little sprucing up. Breakfast ok, no complaints, it's free. Front desk clerk was polite but does not seem to be friendly. We will stay again in this hotel when time comes and also recommend to our friends.