Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
This hotel needs much better television service. At the end of the night, after a long day of driving, the last thing you want to do is look at ads on the TV for 4/5 of the channels.. not difficult or expensive to find a network that works or streaming for your television service. Jump into the 21st century.! Otherwise besides the pillows needing to be different types of feels…some hard in some softer which are not available at this point…. the room was fine and the breakfast was fine. This is a clean place and easy to access from Route 73. Staff friendly - which means a lot to travers too!
Hotel was clean and very modern , Abigail helped us out and was very friendly & super sweet. it's very rare you find a person who has a welcome energy, We were uncomfortable were she placed us and she wasted no time helping us get into a room more suited for us , Will definitely recommend and be back
This is a more modern hotel in the Best Western series; we love the "Plus" models more than the general Best Western hotels. This is a very comfortable hotel, nicely packaged rooms, baths, etc and you can control the temperature within your own room. Breakfast is very good - hot items for adults and young folks, plus cereals, waffles (all ages) shaped as the state of Texas. Reasonable cost for a very nice room.
Please increase the water pressure of the shower heads in each room. Thank you J.Mc. Dismal water pressure is laughable for a brand new hotel, I like the soaps, shampoo, conditioner, premium movie channels, a/c works, colors, carpet, shower, towels all great, lack of water pressure ruins the entire hotel experience. Please fix it.
THE ideal room at a hotel should have: A hand held sprayer in the shower; CABLE NOT DISH, a SLEEP NUMBER bed and couple of other things but I don't want to share because I want rooms for a year of travel. This hotel is OK but just OK. 8 am and not much food out for the next hour so IF you are going to eat get down early or go to Waffle House. The coffee machine is terrible, a LOT of grounds in the cup, could not drink. The TV is dish, yes like most hotels, and in inclement weather, this is Pt. Arthur; the tv goes out and has to be reset by the desk. The room is "cozy' not very large, the bathroom is cramped, If you have to shut the door door it before you sit down.
The maid woke us up to clean at 8:30 even though we had not checked out. Breakfast was supposed to be until 9 but was almost completely put away at 8:40. The woman putting away the breakfast brought out some of the food she had put away but the options were very limited because they cleaned up well before 9. The hotel was clean and everything worked correctly.
Well appointed room, nice and quiet and good facilities, staff were friendly and helpful. Internet was reliable and everything was clean tidy and working in the rooms. Plenty of parking and in quiet and safe neighborhood
Thank you so much for sharing your positive experience at Best Western Plus Mid County in Port Arthur, TX! We are thrilled to receive your wonderful review and to know that your stay with us met and exceeded your expectations. It's fantastic to hear that you found the room well-appointed, quiet, and equipped with good facilities. We're delighted that our staff was friendly and helpful, contributing to the overall positive experience. We understand the importance of reliable internet, cleanliness, and functionality in the rooms, and we're pleased to hear that everything met your standards. Your 5-star rating on TripAdvisor and your kind words are deeply appreciated. We strive to provide a comfortable and enjoyable stay for our guests, and we're grateful for the recognition. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back to Best Western Plus Mid County in the future. Safe travels!
Friendly, accommodating staff. Entire property and rooms are very clean. Guests are quiet and turn off music/tv's at a decent hour. I've tried a few hotels in the area and this is my go-to, no questions asked.
Thank you for taking the time to share your outstanding 5-star review of Best Western Plus Mid County on TripAdvisor. We truly appreciate your continued loyalty and the positive feedback you've provided. It's fantastic to hear that you consistently have a clean and comfortable stay with us. Maintaining a high standard of cleanliness and comfort is a top priority, and we're delighted to know that we've consistently met your expectations in this regard. We are also thrilled that our staff has been friendly and accommodating during your visits. Our team takes pride in providing exceptional service and creating a welcoming atmosphere for our guests. Your feedback is invaluable to us, and we are honored to be your go-to choice in the area. We look forward to continuing to provide you with exceptional stays, and we appreciate your trust in us. If you have any specific comments or suggestions to further enhance your future visits, please feel free to share them with us. We value your input as we strive to maintain and improve the quality of our services. Thank you for choosing Best Western Plus Mid County, and we look forward to welcoming you back on your next visit.
Hallways and rooms had a funny smell. We stayed there for three nights. One the second night, we found roaches. Breakfast had barely anything at 7am. When checking out, we informed the front lobby, and he was like: "ok". Not even an apology. Never again!
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the issues you encountered during your time with us. Your satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations. We take cleanliness and hygiene very seriously, and we are disappointed to learn that you experienced an unpleasant odor in the hallways and rooms. Please be assured that we have promptly addressed this matter with our housekeeping team to investigate and rectify any potential issues. We apologize for any discomfort caused and understand how this would have negatively impacted your stay. We are also concerned to hear about the presence of roaches during your second night. This is certainly not indicative of our usual standards, as we maintain a strict pest control program to prevent such occurrences. We have shared your feedback with our pest control provider to address the situation immediately and ensure that it is resolved thoroughly. Regarding breakfast, we apologize for the lack of options available during your visit. We typically offer a variety of items to cater to our guests' preferences. We have taken note of your feedback to ensure that our breakfast offerings are adequately stocked and meet the expectations of our guests in the future. We sincerely apologize for the front desk staff's response upon your check-out. Our team is trained to provide exceptional customer service, and we regret that you did not receive the apology and assistance you deserved. Rest assured, we will address this issue with our staff to ensure that all guests are treated with the utmost professionalism and care. We truly appreciate your feedback, as it helps us identify areas for improvement and enhance our guests' experience. We understand that your recent experience fell short of what you expected, but we hope you will give us another opportunity to provide you with the excellent stay you deserve. Should you choose to stay with us again, please contact our management team directly, and we will ensure that your future visit is nothing short of exceptional. Thank you again for your feedback, and we hope to have the opportunity to regain your trust in the future.
When making a reservation website stated microwave in room. However there was no microwave. I called the front desk & was informed there were no microwaves in any of the rooms, only a coffee pot & mini-fridge.
Thank you for sharing your experience at our hotel via this review on TripAdvisor. We are sorry to hear that your stay did not meet your expectations regarding the availability of a microwave in your room. We apologize for any confusion caused by our website regarding the amenities available in our rooms. We will investigate this issue to ensure that our website accurately reflects the amenities we offer. We understand the importance of having a microwave in your room, and we regret that we were unable to provide this for you during your stay. Our team is constantly reviewing and updating our amenities to ensure that we are providing the best possible experience for our guests. We appreciate your feedback and will take this into consideration as we continue to improve our services. Thank you again for choosing to be our guest. We hope that you will consider staying with us again in the future and allow us the opportunity to provide you with a more enjoyable experience.
I have not stayed at a Best Western in over 20 years. This BW Plus was located in the area I needed and the pictures looked very nice. Having limited options I booked the reservation. I was pleased with the accommodations, the breakfast and the staff. I was quite happy and am returning next week for work and have already re-booked a this same hotel.
Thank you so much for taking the time to leave us a 5-star review on TripAdvisor! We are thrilled to hear that we exceeded your expectations during your recent stay at the Best Western Plus Mid County hotel in Port Arthur, TX. We're delighted that you found us to be a hidden gem in the area, and we're thrilled to have been able to provide you with comfortable accommodations, a delicious breakfast, and friendly service. It's wonderful to know that we were able to make such a positive impression on you that you re-booked with us for your upcoming work trip. We strive to make every guest feel at home and we are thrilled that we were able to do so for you. Thank you again for your kind words and we can't wait to continue welcoming you back for additional exceptional stays at our hotel.
Very low class hotel. Had a water line making noise in the wall all night long, tv remote didn't work, room didn't cool, couldn't find staff anywhere, and everything in this room is cheap low quality. The hotel was also brand new. Pay a few dollars more and go to a more reputable hotel.
Dear kvngros, I appreciate that you've taken a moment to reach out to our hotel via this TripAdvisor review. It was our pleasure to have the opportunity to welcome you here and I was glad to get to read through your comments, though I do sincerely apologize for the extensive disappointment that you felt with regard to your stay here. I am sorry for the maintenance deficiencies that you noted within your guest room, as well as for the difficulty that you had in connecting with our staff while you were here. I assure you this is not the type of experience that we would hope to offer to travelers and that we will be continuing to discuss your feedback. If you would like to discuss anything with me in further detail, please feel free to reach out directly at your convenience at (409) 237-5749. Our team would love to get the chance in the future to show you that this substandard stay was an exception. Regards, Hiral Patel General Manager
If you are looking for a nice stay with a warm and friendly welcome, be sure to look elsewhere. This location is NOT it! Now, if you would like to be overcharged, be charged twice for the same room, pay for rooms you didn't book and be screamed at by a ranting hotel operator, I'm sure they have availability. Just know if you have issues at this hotel, the national brand customer service can not assist you since each location has their own policies and procedures even if it is theft and fraud. This was the worst customer service experience I have ever had! There are so many other options even if they are a few bucks more, trust me it is worth it to look elsewhere. Beware...you've been warned!
Dear amybY6344KP, Thank you for completing this TripAdvisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry for the disappointment that you had with regard to the billing of your account, as well as for the fact that you felt our staff did not do a professional job of communicating with you about this issue. I assure you that this was not the type of service that we hope to offer to travelers and that your comments were thoroughly reviewed by our management staff and team members. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Hiral Patel General Manager
Stayed two nights. Rooms were clean and comfortable. Lobby and breakfast area were nice. Served a hot breakfast with eggs, sausage or bacon, biscuits and gravy. Cereal, oatmeal and waffles also available. Friendly staff. Very nice, clean pool area. Would definitely recommend.
Dear Herk66, We are trilled to know that you had such an amazingly wonderful experience at our Best Western Plus Mid County hotel. Thank you for leaving your 5-star rating for us here on TripAdvisor, as well as for making the time to compose your thoughts regarding the specific things that pleased you during your stay. It's great to have hear that you felt welcomed and able to easily relax while you were our guest. I also loved learning that you enjoyed our service and value-adding amenities. All of your compliments are fantastic additions to our listing on this web site. I hope we'll see you back here soon and that you will continue to find your visits to our property to go so well. Regards, Hiral Patel General Manager
Best stay in mid county. Very clean, good breakfast, nice all around. Great value, easy to get to, quiet restful sleep. Staff is friendly and knows how to run a hotel. Great for ADA needs. Clean rooms
Dear mportier31, Thank you for writing such a strong recommendation for our Best Western Plus Mid County hotel in this TripAdvisor review! We were delighted to get the chance to welcome you as our guest and we sincerely appreciated getting the opportunity to offer you such an excellent experience while you were in the Port Arthur area. It's fantastic to know that you felt that your stay here was so relaxing and enjoyable. I'll share all of your kind compliments with our team members and I'm certain that other users of TripAdvisor will also love getting the opportunity to read through your remarks. We hope you will always find your visits here to go well and we're looking forward to continuing to serve you whenever you're in the area. Regards, Hiral Patel General Manager
This hotel is my new found Gem in Port Arthur. The rooms are very clean. The breakfast has a great variety. The staff is friendly and courteous and the location is close to shopping and restaurants. Very modern look!
Dear Explorer137285, Thanks for letting us know that you had such a superb experience at our Best Western Plus Mid County hotel! It's fantastic to have your positive feedback and to learn that your stay here went so well. I hope that your entire visit to Port Arthur, TX went as well as your time at our property. I'll let our team members know that you found our rooms to be well-cleaned and that you felt genuinely welcomed during your stay. It's also good to hear that our breakfast was such a good start to your day and that our location made your visit here so convenient. We appreciate all of your compliments and we're looking forward to continuing to serve as your lodging provider of choice whenever you're in town. Regards, Hiral Patel General Manager
This is a newer hotel that is very nice. Spotlessly clean, great hot breakfast, fantastic service, quiet area. The bed even had a plush top cover that I was able to keep warm. So few hotels have this anymore (?). No time to try out the pool but it looked very nice. I would definitely stay here again.
Dear Burdnurd, It's wonderful to know that you had such a great experience at our Best Western Plus Mid County hotel! Thank you for choosing to be our guest and for leaving your positive feedback for our team members and our property in this TripAdvisor review. It's great to have your 5-star rating following your stay here. I'm glad that you found our accommodations to be clean and well-appointed, and that you found our hospitality, location, and complimentary amenities to be perfect for your time in town. We are delighted to know that you'd be confident in returning here in the future, as well, and we're looking forward to getting the chance to welcome you back. Regards, Hiral Patel General Manager
Nothing in this hotel fell short of the name.I can honestly say this hotel competes with some of the larger 4 star hotels. From the staff to the amenities this place is great. Since it opened last year I've stayed a total of 6 nights and I'll be coming back for sure.
Dear jaserobert80, We're absolutely delighted to know that you have been so pleased with the experiences that you've had at our Best Western Plus Mid County hotel. It's been our honor to get the opportunity to serve you when you visit the Port Arthur, TX area, and I will be sure to share your kind compliments with our team members. They'll be thrilled to hear that you've found their dedication to hospitality to be such an asset to your time here. It's also fantastic to learn that you've been impressed with the quality of our accommodations and amenities. We sincerely appreciate your 5-star rating and your positive feedback, and we're looking forward to continuing to serve you whenever you're in the area. Regards, Hiral Patel General Manager
The stay was nice and Quiet. The rooms where nice and clean. The beds was a little small. The services and workers are really nice. I would not mind staying when we make that trip again. The lobby was very beautiful.
Dear alcestee07, Thank you so much for leaving all of your kind compliments for our hotel and our team members in this TripAdvisor review! We are thrilled to know that you were so pleased with the visit that you made to our Best Western Plus Mid County hotel in Port Arthur, TX. I'm delighted to have had the opportunity to read all of your kind remarks about the cleanliness, hospitality, and value that you noted while you were here. It's also fantastic to learn that you'd be glad to return here in the future, as we know what a testament that is to your satisfaction. I hope we'll see you again soon and that you will be sure to let our staff know what we can do to make your further visits continue to be superb. Regards, Hiral Patel General Manager
Sunday 03-21-2021, 4p.m.The receptionists(Black female in her 30s or 40s) was extreamly rude. She was very agressive and unpleasant. After talcking with her I have lost any interest in staying in this hotel.
Dear romany337, Thank you for reaching our to our property via this TripAdvisor review. We value your comments, as it is always our hope to offer the highest possible levels of hospitality to our guests and our prospective guests. I'm sorry to hear that you did not have a pleasant interaction with one of our guest service agents, and I apologize for the fact that this made you uncomfortable about completing a stay at our hotel. I have thoroughly reviewed your feedback with all of our staff, as this isn't how we'd strive to welcome a traveler to our property. I hope that you will accept my apologies for this substandard experience, and that you'll be willing to give our brand and our hotel the opportunity to work to earn your loyalty back in the future. We'd love to have the chance to offer you a completely superb lodging experience. Regards, Hiral Patel General Manager
We checked in at almost midnight without a reservation and it went smooth and super fast. Hotel is brand new, super clean, and we were really comfortable. We have a 16 month old baby and we felt safe and secure. Will definitely be staying there from now on
Dear yankeegirl76, It's wonderful to know that you were so impressed with your recent visit to our Best Western Plus Mid County hotel! Thank you for giving us the chance to welcome you and your family to our property. We were delighted to have the opportunity to welcome you here and we appreciate your 5-star rating and strong recommendation on TripAdvisor. Your positive feedback about our genuine hospitality, well-appointed accommodations, and dedication to cleanliness is great to have. We will continue to strive to ensure that our guests always feel so consistently and completely satisfied with their experiences at our property. I also hope you'll be able to plan a return visit soon to the Port Arthur, TX area, as we're already looking forward to being able to welcome you back to our hotel for another superb stay. Regards, Hiral Patel General Manager
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