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Best Western Plus Hotel Perth Parkside Inn & Spa, Perth

4.5/5  - basé sur 467 notations.
82 Peter Street, K7H 1S2, Perth, Canada - Ver el mapa

Al escoger un hotel en Perth, es obligado seleccionar el mayor nivel de lujo, motivo por el que nuestro establecimiento cuenta con un balneario para mayor diversión y rejuvenecimiento de los huéspedes. El balneario y salón de belleza AVEDA Parkside Spa & Hair Salon es el espacio perfecto para relajarse tras un día de negocios o turismo. Este lugar ofrece las instalaciones perfectas para disfrutar del mejor aspecto antes de salir por la noche por la ciudad. En nuestro hotel podrá encontrar masajes y tratamientos capilares y de cuidado de la piel. También ofrecemos paquetes especiales para estancias con golf con un total de cinco campos en las inmediaciones con acceso exclusivo para los huéspedes de nuestro hotel de Perth. Después de un día de trabajo o recorridos de golf, ¿qué mejor manera de acabar sus vacaciones que dejarse mimar por un revigorizante tratamiento de exfoliante corporal? También podrá encontrar una gran variedad de servicios gratuitos, entre los que se incluyen nuestra piscina de agua salada y piscina de hidromasaje, baño turco, sala de deportes y acceso a Internet Wi-Fi. Ubicado en la hermosa e histórica ciudad de Perth, Ontario, este hotel ofrece un fantástico enclave para una escapada romántica. Perth ha sido elegida como la localidad más hermosa de Ontario, un tesoro histórico que incluye numerosos edificios originales. ¿Está buscando algo que hacer? Visite los enclaves históricos locales y añada un toque de cultura a su viaje. Planifique su viaje alrededor de una de las numerosas celebraciones locales, como por ejemplo el Stewart Park Festival, el Festival del Arce o el Festival de Teatro Clásico.

Best Western Plus

Hotel Perth Parkside Inn & Spa

LABEL_ITINERAIRE

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Sauna
    Sauna
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 449 huéspedes
NOTA EMITIDA
Excelente
291
Muy bueno
96
Normal
32
Malo
15
Pésimo
15
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
49
De negocios De negocios
80
En familia En familia
125
En pareja En pareja
162
En solitario En solitario
20
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great stay in a great location !"

5
02/08/2018

This property is located adjacent to one of the nicest city parks in Ontario. Their excellent landscaping fits in perfectly with both the city and the park. Staff and service were excellent, the rooms were clean and well appointed, breakfast was well laid out and the selection was excellent. A nice little surprise in my wife's hometown. We will definitely return !

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to rate your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed the cleanliness of your room, and that our staff made you feel welcome. Our new Parkside Bistro has been a welcome edition for our breakfast, and now allows us to serve lunch and dinner as well. We feel very fortunate to be located on Stewart Park, with the Tay River in our back yard. We will look forward to seeing you again soon.

"Excellnet"

5
30/07/2018

I can not say enough good things about this Hotel. I have been several times and will certainly return soon. The hotel is extremley clean and decorated beautifully. All the staff are very friendly and helpful. The room are very comfortable and clean. The pool and exercise room are very nice. I go on the golf package sometimes and other times go just to relax and use their amazing Spa. I highly recommend you visit this hotel. I guarantee, you will return.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed the clenliness of your room, and that our guests made you feel welcome. I would like to personally Thank you for your repeated business. Our packages are a great way to come and enjoy the property. We have included more packages that allow for you to get discounts at the spa, a local brewery, 3 golf courses, the Perth theater, or even to enjoy a kayak here in Perth. We look forward to seeing you again soon.

"wonderful lunch and spa experience"

5
28/07/2018

Lunch on the patio was a perfect way to begin a relaxing afternoon. The lunch menu has lots of variety...something for everyone. Fabulous food and friendly service at a very reasonable price. Staff in the spa were welcoming, professional and provided us with restful experience. We finished off our afternoon reading a book, relaxing by the pool. Thank you for such an enjoyable afternoon...we will be back soon.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent day with us at the Perth Parkside Inn & Spa. We are so happy to hear you enjoyed our new Parkside Bistro, and that you took the time to enjoy the spa and pool area. We look forward to seeing you and Emma again soon.

"Amazing Stay"

5
26/07/2018

My husband and I spent the night in Perth for my 50th Birthday. Everything about the hotel, and it's breakfast was amazing. Gorgeous setting, polite service, perfect location. I would recommend this place to anyone. Family friendly also.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed your time here, and that our staff made you feel welcome. We have now included breakfast with each guest stay, at our new Parkside Bistro. We would like to wish you a happy 50th, and look forward to seeing you again soon.

"It Only Keeps Getting Better"

5
18/07/2018

This was our fourth visit in the last eight years, and it only keeps getting better. Super clean rooms, great location close to everything, excellent friendly staff, way above average breakfast, and now they've opened an on-site bistro. There are lots of great restaurants within a short walk, but we had just had a full day of travel and wanted to sit and relax with a cold one and a light dinner. The bistro was perfect. The selections were limited, but we had no problem finding a few items that 'hit the spot'. Keep up the good work !

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thanks you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are so happy to hear you enjoyed your time here once again. Thanks to guests comments, we try everyday to improve little by little. Our new onsite restaurant, the Parkside Bistro has been a welcome addition. We now have live music every Thursday night, and have included a complimentary breakfast with each stay.

"Lovely Perth Hotel"

5
16/07/2018

This is by far the nicest place we have stayed at in Perth. The hotel is lovely and the location unbeatable. There is a very nice complementary breakfast. The staff are friendly and helpful. wellok forward to returning next year.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. Our new restaurant, the Parkside Bistro is a welcome addition for breakfast, lunch and dinner, and we now include a complimentary breakfast with each guest stay. We look forward to seeing you again soon.

"Great hotel with excellent customer service"

5
18/06/2018

I have stayed at this property number of times. The rooms are nice and some of them have excellent riverside view. The front desk Staff is very helpful. The General Manager Tanya is exceptionally good and ensures that customer needs are taken care. Michelle Burke at front desk is very good and goes above and beyond to take care of customer needs. There are some new faces at front desk that need to learn about customer service from Tanya and Michelle. Overall I had great experience except that I will not recommend any one to stay in White house as the rooms are not well maintained and do not have proper working table

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We believe our customers come first, and are happy to hear you met some great staff at the front desk. We will be sure to pass the message along. We are also happy to report that we are making changes to our Whitehouse in order to better suite our guests needs, and will be looking into new desks for working space. We look forward to seeing you again soon.

"Wedding in Perth"

4
04/06/2018

Great hotel, excellent staff. We were there for our friends wedding, the location was in the middle of town and close to restaurants and pubs. near a beautifull park with river running through it. they allow dogs and our Boxer was happy to be able to go on a road trip.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed the location of the hotel. We feel very lucky to be located within walking distance to Heritage Perth with so many great restaurants and shops, yet nestled onto Stewart Park. We are a pet friendly hotel, and we love seeing our furry friends enjoy vacation with their families. We look forward to seeing you again soon.

"Anniversary Weekend"

5
25/05/2018

My wife and I went to Perth for our anniversary weekend. We stayed at the Perth Parkside Inn & Spa and our experience was exceptional on all levels. From check-in to check out our stay was perfect. Staff are friendly, helpful and professional. High service standards are clearly important at this hotel. We also went for massages at the spa and again that experience was consistent with the hotel -- exceptional. To top it all off we had a great breakfast -- which was included -- before we left. Food was great and staff were super helpful and attentive. Great job to all! We'll be back soon.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We would like to first wish you and your wife a Happy Anniversary. We are happy to hear you enjoyed your weekend getaway and that our staff made you feel welcome. Thanks to guest feedback like yourself, we have now included a complimentary breakfast for all of our guests. Our on-site Aveda Spa is a great way to relax and unwind. We look forward to seeing you again soon.

"Very nice, mid-size hotel on a beautiful park-side lot."

5
24/05/2018

Very nice rooms, many overlooking the beautiful river running through the city-centre park. Friendly, personal and helpful staff, and a nice breakfast. Corner King room was clean and quiet with a nice amount of space including a nice size bathroom. Enjoyed my stay very much.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank yo for taking the time to write a review of our recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed the cleanliness of your room. Our corner King rooms are a great option for a more spacious stay, and includes a pull out couch. We feel very fortunate to be located on Stewart Park, with the Tay River in our back yard. We look forward to seeing you again soon.

"Buisness"

5
04/05/2018

The hotel was clean and the staff couldn't do enough to keep you happy. The breakfeast was great, even though it was continental, they made fresh eggs, which ever way you wanted them. The lady who took care of the breakfeast couldn't do enough to make sure you had what you wanted. It was a very good stay.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear our staff made you feel welcome. We have recently changed our breakfast to be included in your stay, and are happy to hear you enjoyed the service and the food. We look forward to seeing you again soon.

"Nice Time"

4
04/05/2018

Staff was very friendly and accommodating. Willing to help and answer any questions. Motel was nicely kept. Rooms were exceptional, had a great sleep. Within walking distance to many restaurants and establishments.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear our staff made you feel welcome and that you enjoyed your room. We look forward to seeing you again soon.

"Best Western Hotel Perth Ontario"

4
02/05/2018

Room was modern and very clean with a comfortable bed and pillows. Parkview rooms have a great view looking out onto a park with the Tay river flowing through it. Breakfast setup in a buffet style. Food was fresh and coffee was great.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parskside Inn & Spa. We are happy to hear you enjoyed the cleanliness of your room, and your beautiful view of Stewart Park. We have recently changed our breakfast to be included in your stay, and appreciate the feedback. We look forward to seeing you again soon.

"nice place"

4
01/05/2018

This is a very nice hotel , the pool was on the small side but it was very warm. the staff are extremely helpful and pleasant. it is close to downtown, within walking distance of everything. overall it was an enjoyable experience.

"Toroto Welsh Male Voice Choir"

5
23/04/2018

Our choir decided to stay at the Best Western while travelling from our concert in Almonte to the one in Belleville. Excellent accommodations and the staff is very attentive. The breakfast was delicious. Make sure you try the quiche. The location is ideal. Being right in the centre of the tourist district it was easy to take in all of the local activities and shops.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed your breakfast, and that our staff made you feel welcome. We feel very lucky to be located in downtown Perth, close to all stores and restaurants, yet nestled onto Stewart Park. We look forward to seeing you again soon.

"Perfect Spot in Perth"

4
22/04/2018

Great View of Stuart Park. Easy access to everything in town. Pool, hot tub, steam room very nice. Should have booked a massage earlier as they were booked up. The included breakfast could improve, however was adequate.Would recommend.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed your view of the Park, and our newly renovated pool, hot tub and steam room. Our onsite Aveda spa is always a great way to relax and unwind. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Best Western -Perth Ontario Spring 2018"

4
11/04/2018

- we liked the customer service experience - it was the best - rooms were very clean and up to date - had everything that we needed -sorry that they don't have a restaurant but there are lots of choices within easy walking distance

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed the cleanliness of your room, and that our staff made you feel welcome. We will be looking into bringing another restaurant onto the property by next fall,but are glad you were able to enjoy some of Perth's great restaurants, all within walking distance. Thanks, we look forward to seeing you again soon.

"Hidden Gem"

5
08/04/2018

Perth Best Western Spa Inn is a great place to stay and get away from your everyday busy life . Enjoy the Hotels services including the location which is close to shopping ,restaurant's and golf if you wish .

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed your time here. We feel very fortunate to be located in downtown Perth, so close to many great restaurants, and shops. We have also paired up with some local Golf Courses to offer our guests some great deals. We look forward to seeing you again soon.

"Great; Spa and Pool not open sundays"

4
08/04/2018

Took the room and spa package. Excellent spa and massage but unfortunately the pool and wet sauna not open on Sunday. Hard for a tourist with only weekend available. Also breakfast not enticing at all and lacking in basic amenities. beautiful hotel with very helpful and nice staff. will be back.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed your time here, and that our staff made you feel welcome. As for our newly renovated salt water pool, the hours of operation are from 6am - 10pm, 7 days a week. I am sorry that you were not able to use the pool on Sunday. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you again soon.

"Great"

5
07/04/2018

Great place to stay. Was close to all restaurants and had free parking. We got a corner king room and it was worth the extra money. The room was HUGE and had a very large washroom too. The hotel is clean spacious and had a great breakfast with helpful staff. We would stay there again and again. The pool and spa was right on site and both were clean and new as well. The pool wasn't busy at all which was nice too. The change room was also very nice and clean.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed the cleanliness of our property, and that our staff made you feel welcome. The Corner King rooms are a great room for 2 or 4 people with the King bed and pull out couch. All of our rooms come with a whirlpool tub, a nice sitting area and updated amenities. We look forward to seeing you again soon.

"Great location!"

4
07/04/2018

I stayed here in February for a night when I went up north to check in on my summer getaway. Parking lot was small, but I didn't have an issue getting a spot. Upon entering, I was surprised by the decor. It looked super classy, like a 4 star hotel. Front desk staff were not attentive and I stood there awkwardly for a moment while they finished their conversation about something. They were friendly when finished. I was assigned to room 103. Main floor, down a hallway behind elevators. It seemed to be nice enough, close to the onsite restaurant and nice view out the back window. It was cold outside so I decided to eat at the restaurant before I had my scheduled massage. Service was slow for a restaurant that had three tables seated. Food wasn't quite what it should've been (fish tacos, looked like captain highliners with ranch dressing). Server was friendly though. Had a massage in the spa. Fantastic set up. After my relaxing massage I went to use their pool and hot tub. Both were really refreshing. Went out for dinner, came back to my room to unwind and call it a night. Before I went to sleep, I noticed they had Timothy's Kcups. I called down to the front desk to see if they had a flavour I liked, and she said she would ask housekeeping. They never did call me back. While trying to relax, I noticed a noisy cart getting pushed up and down the hallway (no carpet to muffle sound). This went on for a few hours until I managed to get someone coming. I asked how long they were going to be doing it. They were carting dirty dishes back and forth between the kitchen and service area. The guy said until at least 10 and then again at 6 am. Pretty disappointed with this as I wanted a quiet and restful sleep before my long drive home. Bathtub was awesome, bed was comfortable. But wrote the Supervisor about the noisy dish carts and never got a response back. They definitely need more training when it comes to public relations. Would I stay here again? Yes, but not a first floor room!!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Relax"

5
05/04/2018

Clean, friendly and very relaxing. Went for a walk in the park behind the hotel. Very picturesque. The hotel has great amenities for a couples relaxing getaway. We will be back soon. Breakfast was great!

"A little gem, almost, but not quite"

3
01/04/2018

I'll start with the good. The location is excellent if you want to walk around downtown Perth. It's a fairly new hotel so it's clean and welcoming. In general the staff were excellent, very friendly and very helpful. Entering the double queen room for the first time left us with good first impressions. Luckily we'd booked a room overlooking the park so the view was very pretty. The bathroom was very clean, much cleaner than hotels that charge a heck of a lot more for a room in Canada. The good vibes were dampened a touch when we realised that the base used for the beds was a series of aluminium (I think) sheets that formed a box. Everytime someone shifted position on the bed, the metal sheets flexed and made an awful noise. Not surprisingly this woke us up during the night whenever any moved. The pool is a bit small but it's clean (I seem to changing tenses here) and although the temperature was a touch on the cold side, it wasn't uncomfortable so and it was fine once our bodies adapted. The pool was ruined for us as other guests were doing flips and cannon balls, which meant there was no safe space for anyone else to swim as the pool is so small. So I gave up. The hot tub was supposedly under maintenance and colder than usual but the temperature was perfectly fine for me, so perhaps they fixed it and forgot to remove the notice. The facilities (changing room and bathrooms) on the pool's level were wonderfully clean. We ate in the restaurant and the food was excellent. It's an Italian menu so there are lots of pasta dishes to choose from. We had the Fettucini Alfredo, Fettucini Funghi and Canneloni and we all loved our meals. The waiter was charming and very helpful but he seemed to have a problem with the parmesan cheese grater and left a trail of grated cheese wherever he went, including on our plates, our table, the floor and us! No matter, the food was enjoyable. Our only gripe was that the cutlery and plates should have been cleaner. I've covered the beds and otherwise the room was very comfortable. Like all hotels the A/C - heater is loud but we switched it off as we didn't need to use it. I wish hotels could find a quieter way to heat and cool the rooms. Our stay included complimentary breakfasts for all three of us. And here's where things fell apart. We ordered two cooked breakfasts and the waffles. The eggs were cold and the potatoes were vastly undercooked on both meals. We could only eat the sausage and toast. The waffle was probably the kind you can buy in Loblaws and it was mildly warm and chewy. It looked like several other guests didn't eat all of their breakfasts so perhaps there was a bigger issue than just our meal. The young ladies working in the restaurant were polite and helpful but they appeared to struggle with the workload. Perhaps an extra staff member should be on hand during busy periods or a senior member to help organise the restaurant. It took a long time to get our food and we heard someone complain that they were served food later than others who arrived after them. Again, the cutlery, plates, glasses and cups should have been cleaner. If the Parkside resolve their kitchen issues (cleanliness, breakfast and staffing) and replace their bed bases with something quieter, then I would wholeheartedly recommend the hotel. It's a very pleasant, clean and very friendly oasis in the middle of Perth. Without these improvements I think I would only return knowing I wouldn't have a great sleep and that I would want to eat breakfast elsewhere. We didn't use the spa or the salon. Note - I rated this stay as 3* but really I would place it at 3.5* if I could. I really want to make it a 4* but I can't because of the breakfast experience and the noisy beds. Without these two issues it would be a definite 4*, perhaps even 4.5*

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at the Perth Parkside Inn & Spa. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great Easter fun"

4
01/04/2018

We like this hotel. There aren't many choices in Perth, that can accommodate families, but this one is able. Clean, friendly staff, complimentary fresh-cooked breakfast. Clean pool, nice room. Complaints? Enough with the plastic already! Plastic covered plastic cups in the rooms, cream and milk in plastic, condiments in plastic. It's 2018, let's get up to date, please!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of our recent stay at the Perth Parkside Inn & Spa. We are happy to hear you enjoyed some time with your family, and that our staff made you feel welcome. Our guests have asked, and we have listened, we now have a complimentary breakfast included in each stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you again soon.

"Business Trip"

5
24/03/2018

What a surprisingly beautiful hotel! Fabulous and comfortable stay because of wonderful staff. I was in Perth for business and being my visit visit wasn't sure where the best place to stay was. I found it! From booking through to checkout everything was perfect! Love this hotel! Would highly recommend this hotel!

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed your time, and that our staff made you feel welcome. We look forward to seeing you again soon at the Perth Parkside Inn & Spa.

"Great Getaway"

5
23/03/2018

Terrific hotel with onsite spa. Enjoyed the private pedicure with wine and cheese. The room was clean and comfortable and had an air jet tub. The swimming pool has a fun current feature. Breakfast was full made to order included in room charge. Will definitely plan to return in the future.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are so happy to hear you enjoyed our onsite Aveda Spa. We have currently made some changes for our guests, after hearing the feedback, and include a complimentary breakfast with each stay. We look forward to seeing you again soon at the Perth Parkside Inn & Spa.

"Excellent Hotel in Perth"

5
12/03/2018

Thoroughly enjoyed my stay at the Perth Parkside Inn & Spa. Beautiful room, great amenities and helpful and friendly staff. I would highly recommend it! The spa downstairs was wonderful and they offered many different types of spa services, plus a wonderful pool to relax in afterwards. If your looking for a great weekend spot, this is it!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us at Perth Parkside Inn & Spa. We are happy to hear you enjoyed all of our amenities. We feel very fortunate to have our Aveda spa located right on property, with the mineral pool, hot tub and steam room there to enjoy after your time at the spa, or just to relax in while at the hotel. Your business is important to us, and we hope to see you again soon.

"Good location, but avoid the breakfast"

3
26/02/2018

The location of the hotel was perfect for the event we were attending across the street, but a few things would have improved the experience. 1) Earlier check in options. We were told the room "should be ready by 3" but weren't guaranteed (though it was check in time). We took a gamble at showed up at 3 anyways. 2) More parking. There was no parking left on site . 3) The breakfast was disorganized. It took us more than an hour and a half to wait in line to get in, get coffee, and get served our food. If breakfast didn't end at 10 a.m., it may distribute hotel guests more evenly. For a $230 one night hotel stay, I didn't feel that I got my value.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me. Sincerely, Tanya J Manager Best Western Plus Perth Parkside Inn & Spa

"Night in Perth"

4
10/02/2018

Very comfy bed. Our bathroom had a heated floor which was delightful. Tv is a little small for the size of the room but still good. Very quiet. Big tub with jets. Friendly staff. And a great pizza joint around the corner that delivered to our room, Jersey Joe's.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed your room, and that you were able to enjoy one of our local pizza spots. We want to thank you for staying with us, as we value your business here at the Perth Parkside Inn & Spa, we look forward to seeing you again soon.

"Pleasantly Surprised"

5
29/01/2018

Have wanted to check this hotel out for a while now. Always loved the town of Perth and this hotel fits right in. Its full of charm and character, the rooms are large & very clean. Breakfast was included and was probably the best free hotel breakfast i have had. The staff was by far the highlight as they were both friendly and very helpful. Thank you, we will be back soon!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed the cleanliness of your rooms, and that our staff made you feel welcome. We read each and every comment, to try to provide superior customer care to our guests, and have recently added our new breakfast menu, which is now complimentary. We look forward to seeing you again soon.

"Great facilities great people"

5
27/01/2018

Had a short stay here on my way back to Toronto from Ottawa. Arrived late at night, welcomed by the lady at front desk with a big smile on her face. A over night parking permit was offered for free. She finished the check in process in no time and informed us everything we need to know(breakfast, pool etc.). To our surprise, this Best Western actually recognizes BW reward members. Snacks and 2 bottles of waters and a letter from the manager ware provided as BW reward welcome bonus. This is a very good direction for the chain. The room we book was a king with whirlpool. The room was big with a big bathroom. The whirlpool in room was not a separated from the shower as some other hotels do but it's adequate. All in all you are coming here for the larger pool down stairs. The pool, steam room and gym open early in the morning and closes at 10 pm. We were there on a weekday morning and it was quiet in there. Breakfast vouchers were provided. Each person can order 1 meal + 1 coffee/tea/juice from the menu for free. Premium or additional items for extra charge. PS: get the locker key from front desk if you're planning to use the pool.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us . We are happy to hear you enjoyed the Perth Parkside Inn & Spa, and all of its amenities. We are always looking for ways to improve and provide superior customer care to our guests, so we have recently added a complimentary breakfast and a new menu that will satisfy you, our guest. Again, thank you for your loyalty and we look forward to seeing you soon.

"Wonderful as usual"

5
23/01/2018

Get away for my Birthday... A weekend in Perth and a day at the spa. The room was huge, and the nite view of the town was great!! The spa staff were very professional and attentive. Hotel staff were friendly and accommodating. As usual a wonderful stay. Hotel is well within walking distance to anything in Old town Perth, shopping, dining attractions!!! And we received breakfast vouchers this visit, which we used!!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. What a great way to spend your birthday. We are happy to hear you enjoyed both your room and our onsite Aveda Spa. We have listened to our guests and have now included a complimentary breakfast with each stay at our new restaurant Slackonis. We appreciate your business and look forward to seeing you again soon,

"Really comfy"

5
23/01/2018

My husband and I spent the night after enjoying the monthly Jazz at Slackoni's. The staff couldn't have been friendlier. The hotel is immaculate and the room/suite was clean and cozy. The heated floors in the bathroom were a nice touch as well. We enjoyed the hotel and it's close proximity to stores and restaurants that we stayed an additional night. Breakfast was also included...another bonus. Breakfast was delicious, and offered more choices than expected. Waffles, bagel and fruit, bacon & eggs .....or just cereal, great assortment. Thanks, we'll be back for another staycation.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed your time here at the Perth Parkside Inn & Spa, and that your room was clean and comfortable. We feel very fortunate to be located in downtown Perth close to so many great shops and restaurants, yet nestled along Stewart Park. Jazz night at Slackoni's happens on the third Thursday of every month. We appreciate your business and look forward to seeing you again soon.

"Stayed at this hotel twice last summer; both experiences a disappointment."

2
18/01/2018

Living in Ottawa, a weekend getaway for a spa weekend sounded perfect. What better place than the quaint town of Perth. We would definately recommend Perth, but would not stay here again. For small town Ontario, the hotel is pricey and in our experience the ameneties unreliable. We gave the place two trys, once in August and once in October of 2017. Both times, neither the hot tub or steam room were working; frustrating when your paying for a "spa weekend". The room, though well appointed, was also not particularily clean. We politely expressed our disappointment after the second experience, for which the manager offered hotel points to compensate for the non working amendities. Nice gesture, except they never followed through!. Hotel is well located and the front desk people nice,;however, not a good experience overall.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are sorry that we did not meet your expectations here at the Perth Parkside Inn & Spa. We have just completed our renovation of the pool, steam room, and hot tub and it is beautiful. We hope that on our next visit you will take the time to enjoy our new area. We would like to make sure your points are followed through - can you please contact me at 613-326-0082 x 5 so that we can make this right for you. No only have we renovated our pool area, we now offer a complimentary breakfast to each guest, keurig machines in every room and have just been awarded a top score for room cleanliness, which we take very seriously. We sincerely apologize again, and hope to see you soon.

"A pleasant stay"

4
12/01/2018

Perth is a small city and the hotel is centrally located, with some shops and restaurants or pubs within walking distance. The hotel is clean and the rooms very pleasant, with enough space and comfortable beds and pillows and bathroom. We were facing the park, so it was quiet and the view lovely. Breakfast had improved since we last visited a few years ago. Instead of being a very limited and uninspiring buffet, there is now a server and they offer a menu that includes about 6 different choices, with some hot and some GF options. The rest of the menu had an extra charge. We chose from within one of the 6 items, and being vegetarian, we had two eggs with fries and fruit, and GF bread, plus coffee and juice. Daytime staff is very friendly and accommodating. A few things could have been better. The Spa offered by the hotel (pool, jacuzzi and steam room) did not work as expected. The first day the hot tub/jacuzzi was rather cool, and the second and third day the sauna/steam room was out of order. Apparently, the Spa is soon undergoing renovation, and I guess they did not wish to repair it before then. We were disappointed, as the Hotel is advertised as a Spa, and we traveled as a family and wanted to use it fully for the 3 day stay. Paying a total of $185 each day (with taxes), we would have expected to be previously informed of the situation, or at least offer some kind of compensation. However, the repair technician was very pleasant and accommodated us the last day by heating the sauna for us for a while before leaving. The Spa section (with massage, etc) also made a mistake in not applying a discount they were offering for the month of January, which came to about $30, and when by chance we noticed and brought it to their attention, again they did not offer any kind of token compensation or even apologize for the inconvenience (we had to return and wait for them to fix it). In fact, they seemed rather annoyed at us bringing the subject up and asking for a refund. When we finally talked with the Spa manager, she did apologize and explained to us why the staff might have forgotten to apply the 'special'. Despite this small inconveniences, it was a very pleasant stay.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. I am sorry to hear we did not exceed all of your expectations. As you mentioned, our extensive pool renovations will include a new and updated pool area, complete with a more efficient functioning steam room, hot tub and pool. We hope that you will take advantage of this area on your next visit. After listening to may of our guests, our new breakfast menu has been a welcome addition, and is now included in each guest stay. We look forward to seeing you again soon.

"comfy stay"

5
10/01/2018

Hotel is super comfortable, quiet and I enjoyed my stay. Staff was very friendly and attentive to my needs. I enjoyed the breakfast as I was on a tight time line and the service was quick, friendly and good!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear our staff made you feel welcome. We have recently made some changes to our breakfast after hearing our guests concerns, which includes a new complimentary breakfast and menu, so are happy to hear you had such a positive experience. We look forward to seeing you again soon.

"Customer Service Above and Beyond"

5
09/01/2018

When people tell you that the staff of a hotel make the difference, this hotel certainly makes that statement ring true. I did not stay there but my cousin did on probably the coldest weekend of the year in January 2018. My cousin and 8 others met for a yummy breakfast in the hotel restaurant. And on the first morning that my cousin went to his car, it would not start and a young hotel ofiice employee, got some jumper cables, and persevered until his car started in the bitter cold. We met again the next morning at the hotel restaurant ( 9 of us) where the food was delicious! only to find that the back window in my cousin's car had shattered. Again ( I believe her name was Kristen) to the rescue. She found some tape and tarps and in the extreme cold tried to help my cousin with the broken window. They even checked on the surveillance tapes to make sure that it was the cold that broke the window and not vandalism ( it was the cold). All in all, the staff of the Best Western went above and beyond making you feel that they were an extremely caring and helpful staff willing to help their guests in any way at all!!!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you so much for taking the time to write a review of your recent experience with us. We are happy to hear our team was helpful. We are very fortunate to have such a dedicated team at the property that takes pride in providing superior customer care. Our new onsite restaurant Slackoni's is also a great addition not just for our guests but for anyone wishing to have a great meal for breakfast, lunch or dinner. Thanks again, and we look forward to seeing you soon.

"Beautiful hotel, chatty staff"

4
03/01/2018

I stayed at this hotel while traveling for work in December. I would rate the hotel Excellent, but the staff brought my rating down. I paid about $150 a night and stayed for 2 nights, 3 days. The hotel was very clean and the rooms were really nice, but yet again I paid $150 a night... so you expect something on the nicer side. The beds are extremely comfortable and I will probably stay at this hotel again. The staff were not very hospitable and seemed to enjoy chatting with one another instead of assisting me. My key card was disabled on my second night stay, and it took awhile to get someones attention at the front desk. Once I entered my room, my WiFi password had been deactivated at well, and instead of going back down to the front desk, I tried to call from my room phone. The line just kept ringing and ringing... so I looked up the hotels phone number online and called from my personal phone, and within a few rings someone picked up. Other than the front desk staff, this hotel is pretty good!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed comfort of your room. We have recently listened to the guest feedback and replaced many mattresses on the property. I am sorry to hear our front desk agents were not attentive to your needs, I can assure you this is not normal practice. We take pride in our property and always strive to have a warm welcome for our guests. Thanks again, we hope to see you soon.

"Perhaps the best “Best Western”"

5
02/01/2018

The hotel is adjacent to Big Ben Park and a 2 min walk to beautiful downtown Perth. The hotel itself is very well maintained with four floors, elevator, gardens, pool, hot tub, steam room, fitness room, restaurant/bar, conference room, a business centre plus other amenities. We stayed in a King room which had a microwave and a fridge. Beds were very comfortable and bathroom had a jetted tub. When we arrived a wedding was taking place but staff were exceptionally well prepared and we were greeted immediately. I felt we were treated like first class guests. We were placed in a room on the upper floor and we had no noise complaints despite the wedding and it being New Years. The staff are exceptionally friendly- allowing us to store our bags the next day so our items didn't freeze (it was -31 degrees out), and when our car didn't start we were offered a boost. The breakfast is pay but it was $5 for a egg bacon toast and home fries which really isn't bad! Overall we loved the hotel and we loved Perth Ontario!

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of our recent stay with us. We are happy to hear you enjoyed the hotel amenities, and that our beds were comfortable. We just replaced many mattresses on the property, after hearing from our guests. All of our rooms come with the jetted tub. Our new in house restaurant Slackoni's, has been a welcome addition for breakfast, lunch and dinner. We look forward to seeing you again soon.

"Clean and comfortable with friendly staff"

5
01/01/2018

Zero complaints, a great stay on my travels. Enjoyed the pool and hot tub and a comfortable sleep. The location was a little off the beaten path, but I wasn't in any hurry. Very nice little town with lots of shops and restaurants. I would definitely return.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you had a comfortable sleep, as we recently upgraded many of our mattresses. Perth has a lot of great stores, restaurants, and activities. We hope to see you again soon.

"1st time visit"

4
28/12/2017

the staff at the registration desk were excellent. Friendly and made you feel welcome. Room was very nice, roomy and comfortable. Good location being in downtown but then Perth is not very big Breakfast while hot was very slow in coming. Either they are understaffed in the kitchen, or they are not working to keep pace with the orders. It was busy and the waitress moved quickly but about a 25 minute wait is too much

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed our rooms, and that our staff made you feel welcome. We are very fortunate to have such a great location, close to downtown and nestled onto Stewart Park. By telling us what you liked and did not like, allows us the opportunity to provide superior customer care to future guests. We hope to see you again soon.

"Overnight stay at the Best Western Plus Perth"

4
28/12/2017

It was satisfactory for the most part. The breakfast was a disappointment, not enough choices and poor quality of food. The dining room was very crowded and there was only one server. The buffet ran out of food, which was frustrating. The toaster handle kept falling off. I did like the china plates and real cutlery instead of paper service as it typical in the USA.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Post-Christmas Recharge "

4
28/12/2017

*sigh* The view from room 211 leaves a lot to be desired. No matter for this particular trip...mostly restorative...however, not exactly inspirational. 211 would be fine for a basic overnight rest stop. The breakfast (included) was served and plentiful. Dining service: cheerful. Too cold outside to sightsee today. Luckily, there is a saltwater pool, spa and hair salon on the lower level facing Stewart Park. It would be great if there was an outdoor skating rink on the park side of the hotel just a few steps from the warmth inside. It would provide a fun, active guest activity in midwinter for those guests not indulging in the spa services. Lower midweek and off-season prices would go a long way to entice a future visit!

"Perfect Stay"

5
27/12/2017

This hotel has everything, breakfast, restaurant, pool, hot tub, exercise room and the rooms are spacious and comfortable. The hotel staff go out of their way to make your stay just like home. We had 14 in our suite for games and food and the kitchen was equipped to suit our needs. Highly recommend this Hotel.

"Christmas holidays"

5
26/12/2017

Excellent and very well located hotel in downtown historic Perth. The perfect spot to celebrate Christmas with relatives and friends. Room with a view at Stewart Park. Enjoying the snow in Perry and Stewart Park. The perfect spot of a white Christmas.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed your time here with family and friends over the holidays. Our rooms overlooking Stewart Park create a beautiful picture both winter and summer. We look forward to seeing you again soon.

"Hidden treasure in a small town"

5
12/12/2017

I have been traveling on business across Canada for 45 years and this location rates with the best I have experienced. From the time I walked through the front door I felt welcomed as a valued guest. The entire staff from the front desk to house keeping were always greeted me with smiles. I would highly recommend this hotel to anyone staying in the Perth location. Great location in the center of town.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a response about your recent stay with us. We are happy to hear that our staff made you feel welcome. We feel very fortunate to be located within walking distance to so many great shops and restaurants, yet nestled onto Stewart Park. We look forward to seeing you again soon.

"Nice hotel in a small town"

5
10/12/2017

Very friendly and knowledgeable staff. I love its breakfast. The whole building is clean and modern and is in a beautiful setting in downtown Perth. Good value for the money. I will definitely go back.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to see our staff were able to help you out, and that you enjoyed all the amenities the hotel has to offer. We look forward to seeing you again soon.

"Family Christmas"

5
08/12/2017

Our rooms, five in total, were sparkling clean and comfortable. the Hotel is situated a block away from the main street so everything is basically within walking distance. The Hotel Staff went out of their way to be helpful. The pool was a little cool but the hot tub was perfect. The Spa is enjoyable and relaxing and they offer a large variety of services. The Gym was normal. The Restaurant food was excellent. They prepared a turkey and ham buffet for us and also prepared a breakfast buffet so we could all eat together. We would highly recommend both the Hotel and the Restaurant and look forward to returning.

"Lovely stop en route to Ottawa"

5
06/12/2017

We stayed here overnight en route to Ottawa as we did not want to drive in the dark during hunting season. We had a lovely dinner at the hotel and a good breakfast was included in the room rate. The breakfast area overlooked the river and a park. Lovely view. Will definitely plan to stay here again as there seemed to be several interesting things to see and a nearby historic golf course. Friendly, helpful staff.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank You for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed our new onsite restaurant Slackonis. We are very fortunate to be located within walking distance to so many great events that happen here in Perth, and nestled onto Stewart Park. We look forward to seeing you again soon.

"SANTA CLAUS PARADE STAY"

5
04/12/2017

EXCELLENT PLACE TO STAY --EVERYTHING WAS AWESOME! We also have reservations made for for 3 room bookings for July 2018 for a fmaily wedding . Hope to take advantage of the spa facilities then as well. Looking forward to future stays here while in Perth.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed your visit to Perth, and the Santa Claus Parade. It is a great location for any downtown events, being within walking distance to great food, shopping and entertainment. Please be advised that wedding days are usually very busy, so if you want to book use of the spa, we suggest you do it now by calling 613-326-0082 x 2. We look forward to seeing you again soon.

"Spacious Room"

4
15/11/2017

The entry to the building was clear and clean with automated doors for convenience. The room was very clean and the jet tub was fun for our son. There was no noise from the hall or other rooms. The check out was fast and easy.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed the cleanliness of our rooms, and that your son loved our jet tub. We are very fortunate to have jet tubs situated in all of our rooms, which our guests love. We hope to see you again soon.

"The "Best" Best Western Hotel we have ever stay in!!"

5
14/11/2017

Hotel is very well appointed and very clean. Staff very helpful and friendly. Rooms are well equipped, clean and not sowing signs of wear & tear like many hotels. Would recommend this hotel for it's location and the exterior grounds.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to tell us about your recent stay. We are happy to hear you enjoyed the cleanliness of your room. We are very lucky to have such a great location, situated in downtown Perth, and nestled on Stewart Park. We look forward to seeing you again soon.

"Great Getaway"

4
13/11/2017

This hotel / spa was an early anniversary getaway for us and it did not disappoint. The rooms are nice, clean, and the bed comfy. Pleasant view of the river outside the balcony - a bit chilly for balcony use but would be lovely in warmer weather. Staff is very pleasant and eager to help. Did not eat at the restaurant - hotel should provide a menu, we might have considered. Breakfasts were included and very good choices. We would return for sure and maybe check out the spa services and restaurant in the future.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your stay. We are happy to hear you enjoyed your time at our Spa. We take pride in the building here, and are also glad to hear you enjoyed your room, as well as our team. Our new on site, full service restaurant Slackonis is currently in the process of making menus that will be in every room to better serve you. We hope to see you again soon & Happy Anniversary.

"Amazing Hotel"

5
07/11/2017

This Hotel is nothing but spectacular. Clean, friendly, organized. The rooms are in top notch shape. The breakfast offering were also cooked perfectly with a great selection. I would not only recommend this Best Western but Any across Canada as I have stayed in all of them from Ontario to Chemainus B.C. Thanks and keep up the great work.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to respond about your recent stay with us. We are happy to hear you enjoyed our rooms, amenities and staff. We feel very fortunate to have such a great team here at the Perth Parkside Inn & Spa, and look forward to seeing you again soon.

"Wonderful hotel"

5
07/11/2017

Clean, comfortable rooms - large bathroom, good internet service, etc. Polite, friendly and helpful staff - without exception. Great breakfast. Reasonable prices. Great location. Slept like babies. We will return without question. :)

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a response about your recent stay with us. We are happy to hear you enjoyed the comfort of our rooms. We feel very fortunate to be able to work at such a beautiful facility, and will look forward to seeing you again soon.

"Mommy-daughter grandson's retreat"

5
05/11/2017

We absolutely love the Best Western Perth. The staff are courteous, helpful, kind and accommodating. With our 2 little grandsons we were able to check in early into our park side room and the boys had a great time in the pool and hot tub. Kate and I have already stayed here last year for our mommy-daughter week end, and I can't wait to come back with my husband. Love it love it love it!

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear how much you enjoy our property, and that your grandchildren enjoyed the pool and hot tub. We will look forward to seeing you again soon, and hope you and your husband can take some time to enjoy our beautiful spa.

"Friendly service.... horrible location"

2
05/11/2017

Do not count on early check ins!. Ours was 3 hrs behind as well as other guest. We had a wedding to attend and had 40 min to get ready even though we showed up 4 hrs prior!!. Some guests had no room yet available and had to get ready in the guests washrooms. Parking is limited and there is NO street parking in the town. Rooms are clean and updated. Friendly patient staff. Cost too high for 1 night stay, considering a 3 hour late check in NOT of our own fault. Glad my 3 kids were not with me for the event or it would of gotten crazy in the lobby.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. Our policy does state that, although requested, we cannot guarantee your room until 3:00pm. However, our staff went above and beyond to make sure you were able to check in at 12:30pm, so I am confused as to why you stated we didn't accommodate you. We are always willing to store your luggage, and are happy to offer our beautiful spa change rooms for times you cannot get early check in. To guarantee an early arrival for a wedding, we recommend booking the night before. We hope to see you again in the near future.

"A gem in Perth ON"

5
01/11/2017

Clean, spacious and attractive hotel, with pool, hot tub and steam sauna. Staff are very attentive and professional. Close to stores downtown, where people are friendly. Lovely city. Open green area along the water.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your recent stay with us. We are happy to hear you enjoyed our pool, hot tub and steam room. We are also happy to hear our staff made your stay more enjoyable. We will look forward to seeing you again.

"Always a great stay."

5
30/10/2017

Hotel and staff are consistently top notch. The location allows for walking distance to so many great establishments and the overall experience is never a let down. There is no comparison if looking for a getaway within an hour of Ottawa.

"Clean, professional, superior"

5
29/10/2017

Good hotel, clean, modern, good service, not 100% continental breakfast, lacking service at the breakfast only thing as unprofessional. Great check in, decent parking not great for trucks, close to everything innPerth good location right near a beautiful park.

"over priced, bad night"

2
27/10/2017

looks great but service is mediocre, book experience was crappy, the air con was so loud and rattled and came on every 5 min all night long. They know they are the only hotel in perth so they put no effort in and charge an absolute fortune for what you get.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank You for taking the time to write a review of your stay. I am sorry to hear we did not meet your expectations. By telling us what you did not like, we can better improve our business. We look forward to serving you again, so we can better serve you.

"Excellent Property"

4
24/10/2017

This is great hotel. The rooms are clean and comfortable, the lobby and the rest of the building is very well maintained. It is in a quiet spot with a nice park running behind it. Downtown, with several excellent restaurants, is within an easy 10 minute walk. The staff are friendly and helpful. There is a spa and pool and a real restaurant in which they serve a very good breakfast. The hotel is designed to be accessible for those people with mobility issues. Could not ask for a better place to stay.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review about your stay with us. We are happy to hear you took the time to enjoy the pool, spa, and our new on-site restaurant. We look forward to seeing you again soon.

"Quiet and relaxing stay"

5
23/10/2017

We stayed for 2 nights to celebrate our wedding anniversary and we wanted a quiet, quint and relaxed place. It was excellent and we really like it. The restaurant, spa and pool inside so even though first day was a raining day we could enjoy it inside without getting bored. Mywife want to return for next year.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Happy Anniversary!!! Thank you for taking the time to write a review about your stay with us. We are happy to hear we made your Anniversary a success, our Spa, steam room, pool and whirlpool hot tubs are a great way to spend your time together. We look forward to seeing you again soon.

"Clean Hotel with a beautiful setting in Perth!"

5
23/10/2017

I visited during the autumn colours and thoroughly enjoyed this hotel and it's setting. The room was very clean, spacious, providing great view, etc. My only complaint was that the air unit rattled and I had to unplug it. Good thing that the large window opens for fresh air. The breakfast (included with room) was a good portion with a pleasant sit-down setting overlooking the courtyard gardens and the Tay River. The service was very good all-around. Mr. Mulville and his staff have definitely brought up the service level at this Best Western in Perth. Even the Maid Servant in the elevator greeted me with a smile and chat. I will definitely be back and hope others experience this fine hotel that sits along the Tay River Park. Beautiful park in the backyard, and a coffee cafe across the street. What else can you ask for! :-)

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write a review of your stay. We are happy to hear you enjoyed the cleanliness of your room. We are very fortunate that our rooms overlook Stewart Park, and the beautiful Tay River. We are also happy to hear that our staff made your stay more pleasurable. I would like to apologize that we did not exceed all of your expectations, but thank you for letting us know, we can now have our maintenance team look into the air unit in that room. We hope to see you again soon.

"Best Western Perth"

4
14/10/2017

Great hotel! Spacious rooms and comfy beds. Very nice layout for a small town hotel. Spa and pool were a nice touch. The restaurant was okay for breakfast but easy walking to all kinds of different food options - pubs /fine dining/cafe/ family restaurants. Lovey downtown park for an evening stroll.

Tanya J, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank You for taking the time to fill out our survey. We are happy to hear you found the rooms clean and comfortable. We also feel very fortunate to be located in the heart of Perth.

"CLEAN AND FRIENDLY"

5
11/10/2017

Great hotel with great gym and pool. Would highly recommend this place. If you like a large king bed and lots of room to move this is your spot. The 6ft bathtub is extra roomy. Hope you enjoy your stay as much as i did.

Tanya J, Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank You for taking the time to write a review. We are happy to hear you took the time to enjoy all our property has to offer. We agree - our 6 foot whirlpool tubs are a great addition to our newly renovated bathrooms.

"Great hotel, beautiful town"

5
06/10/2017

Lovely hotel and spa, in a beautiful town. Receptionists very friendly. Lots of restaurants close by, within walking distance. The hotel is next to a lovely park, with a walking trail, and near to a river walk. We didn't try the spa.

"Fantastic Place"

5
30/09/2017

The employees were extremely helpful and pleasant. It was obvious that they worked well together. I have an amazing experience as the staff in the dining room met my special request quickly and without effort. I would stay here again if I was in the area.

"Elegant inn a stunning parkside setting."

5
25/09/2017

Loved this Best Western inn right in this beautiful historic picturesque township. Great location and stunning park grounds right on the river. Elegant, comfortable rooms and a spacious lobby. Very friendly staff at check in and in the breakfast room.

"Best Western - Perth - Highly Recommend"

5
25/09/2017

Wonderful hotel in a beautiful location. Went for a wedding and had no time to take advantage of the hotel's amenities. Had a great sleep though. Very comfortable bed and pillows. Staff was kind and courteous. Look forward to coming back for a longer stay.

"Best Western Perth Parkside Inn & Spa"

4
25/09/2017

Everything about this hotel was perfect except 2 things. Parking is limited, and it can be hard to maneuver large vehicles in the small lot. Breakfast was very slow, and nothing to write home about. Perth has lots of restaurants, consider eating somewhere else.

"Business meeting"

5
23/09/2017

Hotel staff very helpful and pleasant, dining room adequate, breakfast included in room rate and was basic but very filling, Lunch very good, home made soup tasty.. Only draw back was limited parking/ very tight space.

"Really good stay"

4
21/09/2017

Took my wife on a business trip and stayed at Best Western Perth. Wonderful place, comfortable large rooms and friendly staff too. We used the swimming pool a great deal. Overall a great experience. Will visit again for sure.

"Great Location, Large Rooms with a Pretty Park Setting."

4
14/09/2017

My husband and I stayed at the Best Western Plus Perth Parkside Inn & Spa for one night in August for a friend's wedding. We were both very surprised and pleased by the very large, and quite elegant room (310) we were assigned after checking in. It had plenty of seating and a huge bathroom with heated floors. Many of these suites have gorgeous views if you ask for one with a park or river view. Room 310 did not have a garden/river view. The grounds were beautiful with pretty landscaping and a patio that looked out onto gardens, a park and a river. There was also a lovely indoor pool and hot tub that looked out onto the gardens as well as a a spa that I didn't get to try out. I had never been to Perth before and found the whole village very charming with the beautiful old stone buildings, lots of interesting shops and restaurants, a huge park with a river running through it and all this was within walking distance from the hotel. I would definitely stay at the Best Western Plus in Perth next time I visit Perth. It would make a great weekend getaway spot for a couple, or a girlfriend's getaway.

"Wonderful stay. Perfect for Wedding"

5
06/09/2017

The Parkside Inn was perfect for our stay. Our sons wedding took place in Stewart Park and the reception at Codes Mill. The Parkside offered all friends and family a wonderfully clean and well equipped place to stay. The service was great. The amenities were convenient eg restaurant and spa. The breakfast was extremely good! The staff were really friendly. The wedding party loved staying in the White House adjacent to the hotel. Highly recommended.

Brian M, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 6133260082. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Brian M Operations Manager Best Western Plus Perth Parkside Inn & Spa

"Vacation"

5
04/09/2017

Love the location near the water, beautiful gardens, lovely area. Friendly staff, breakfast included bacon and eggs. Good place to stay and visit the different boutiques. Visited the distillery of gin, vodka in town.

"A great place to stay!"

5
04/09/2017

This is a lovely hotel. It is clean and the staff is very friendly. We highly recommend it. We like the breakfast in the price so we did not take advantage of the coupons offered for breakfast. The dining area looked very lovely. Having a bar and restaurant was a real bonus. No need to drive again after you have checked in. A very, very pleasant stay!

"Quality service, beautiful location"

5
01/09/2017

Really enjoyed staying here. Great all around; friendly service, quality products, great location, beautifully landscaped, and truly care for by its staff/management. Parking worked well too. I would go back there again.

"The Ultimate Wedding Experience"

5
30/08/2017

We chose this hotel because of the location that we wanted for our wedding...the Stewart Park of Perth, On. I don't know what to say other than 5 stars does not give this hotel/venue justice. We had our most important day here...and honestly it went more amazing than ever anticipated. It was an amazing event in our lives and The Best Western Perth team put their all into it. Slackonis was undeniably delicious. Rob the head chef...he knows how to cook. That is for sure. In Rob we trust! Great tasting meals and drinks. We had 95 people at our wedding and everyone was completely and utterly loving everything from this venue and staff...top to bottom. If you're thinking of having your wedding or big event here...........do it! We are sincerely honored to have had our wedding here. Cheers to the BW Perth P.S. The pool/hot tub/spa and steam room are unreal.

"Great inn!"

5
30/08/2017

Perfect location on park in heart of Perth. Wife really liked the spa staff and service. Breakfast vouchers cover the cost of a very ample breakfast....we had tea, 2 eggs, bacon or sausage, toast and hash potatoes....the latter were actually very good potato cubes, much nicer that true hashed potatoes. OJ was extra. If you choose menu items other than those covered by the vouchers, there is a $5 credit per person. Checkout time is 11am....we arrived back at our room at 10:45am and found our electronic door keys had been inactivated early. Fortunately a housekeeping woman was nearby and let us in our room to check out. We did find the front desk staff to be a tad aloof at check-in....two of them were fixated on computer screens and handling customers on phone....several minutes before our prescence was acknowledged. Perhaps they should be reminded that a bird in hand is worth two in the bush.....

"Modern Italian-Eclectic"

5
27/08/2017

Third time here and each visit enjoyable. Large,bright rooms and a large bathroom; all with a pleasant town-view. TWO comfy chairs to watch TV! King,comfy bed. Advise reservation as place popular for weddings etc. Easy free parking and free breakfast. Staff very friendly and small town, laid back.

"Exceeded Expectations"

5
26/08/2017

I would not normally stay at a Best Western Hotel, but this was the only real hotel in Perth. This hotel exceeded my expectations and it was far better than many other higher end hotels I've stayed at. It is relatively new and and the interior decorating and exterior appearance was very nice. While it was not needed, we ended up getting a large main floor wheelchair accessible room. The flooring was all granite tiles. The bathroom had all granite wall tiles and the room overlooked a park. Again, it was far beyond what I would have expected from a BW hotel.

"Perfect stay for a Team offsite"

5
24/08/2017

I organized an offsite with my team (15 p) and we enjoyed our stay. The hotal has everything you need for a business trip and you can enjoy the park beside. I recommend also the O'reilly Pub for the dinner.

"Great hair stylist"

5
23/08/2017

We had a weekend stay in Perth, and not only enjoyed the beautiful town but I found an amazing hairstylist. I have been looking for a hairstylist that could properly cut my unruly hair and Darlene did. Thank you!. She told me that she has been a stylist for over 20 years and her professionalism/sunny personality put me at ease immediately. I guess I'll be making many more trips to beautiful Perth.

"Great hotel with a lovely view!"

4
22/08/2017

This is my favorite place to stay when I am visiting family in Perth. The check-in was easy, staff was pleasant, room was modern and clean and we had a beautiful view of the Tay River and Stewart Park. This hotel is also very central and it's easy to walk to anywhere in Town from this location. It has a lot of great restaurants within a few minutes walk. The hotel is very busy for the entire summer so I recommend you book well in advance.

"Great hotel, amazing staff middle of Perth near a big park with a nice river"

5
21/08/2017

We wanted to rent at this hotel since we had a family reunion in Perth. When we went on their site and called they said they had no more rooms so we rented outside of Perth, 20 minutes away. But it's a good thing that the next day we decided to go in person because on their web site they said they had no more room but a search on Expedia told us that there were rooms available at this hotel. So we went in person and we got rooms with a 10% off because we are members of CAA. The room I got (409) was amazing, large, clean, comfortable bed, immaculate bathroom, very quiet. I would go back anytime. Only down is the small parking

"A relaxing day and night at the Inn."

5
21/08/2017

Chose this hotel because of the terrible review from the Hockey parents and the gm's response. I can't tell you how many hotels we stayed at with this same problem and they did not do a thing. I"m not paying for a room to be awoken by kids playing hockey in the hall at 6am. Nice that this hotel stands up for the peace & quiet for all guests. Had a very relaxing stay, nice breakfast, staff was fantastic. Great hotel, walking distance from everything down town. Enjoyed our stay.

"Great hotel"

5
16/08/2017

Very clean hotel, it is new. Staff is also friendly and the rooms are clean and beds are comfortable. They have a restaurant in the hotel which I didn't attend myself but my colleague stated that it was very good. The hotel is also nicely situated.

"The Hair Salon staff is not up to Aveda standards - Hair was ruined"

3
15/08/2017

We stayed at this hotel over the weekend to attend a wedding. Nice room, clean hotel, nice location. I went to the Spa and Hair studio for a manicure and a basic shampoo and blow dry. The manicure was fine, the staff was friendly, nice looking spa. Now onto the hair salon. This is supposed to be an Aveda concept salon with full Aveda products and techniques and as the snarky management who responds to all the Trip Advisor reviews has stated a "world class Aveda salon" with staff who train regularly at Aveda institutions. Well, maybe this level of "expertise" works in small town Perth, but I have been going to Aveda salons exclusively (Civello in Toronto and the amazing Acqua Salon in Guelph) for 15 years and I also happened to work for Aveda's distributor in Canada (Collega) as a product trainer out of the head office in Toronto and I can tell you, this salon is NOT up to Aveda standards. First off, the shampoo assistant did not use a shampoo that would be recommended for my hair - she used Rosemary Mint which is extremely drying on hair like mine. I mentioned this shampoo does not work well with my hair and I didn't like it, but she proceeded to use it anyway. As someone who has trained extensively with the Aveda professionals in the training centre and the Institute in Toronto, this was disappointing. Not only did the assistant clearly not have the proper training for product selection on a customer, but also didn't listen to the client. The experience is extremely important to Aveda's concept and the shampoo is one of those experiences - it was not the regular Aveda shampoo technique. I also requested a toner and provided the exact formula my personal stylist uses at my Aveda salon back home. The colorist did not take the notes with her and now my hair is not only a shade darker, it's also warm/yellow in tone, when the toner requested was designed to keep my highlights bright and to tone down any brassiness. I get this treatment several times a year and it has never looked this dull. In the 40 minutes I spent in this salon, they managed to ruin a $400 head of highlights I just received from my master level Aveda stylist in Toronto. I now have brassy and dull hair. I compared photos from the day before and I am very upset with how much the poor technique has ruined my colour. Now to the blowout - should be simple right? It was flat and frizzy, plus the stylist didn't have the requested product to try to fix the bad blowout. She kept commenting on my flyaways - which I never have when I do it myself. We had to walk over the spa and get a tester off the merchandise wall (which she couldn't even locate, I did within 30 seconds, as I am well acquainted with both the product and merchandising). I had to go upstairs and shower, do my blow out and flat iron over again using my own Aveda products. The result: bouncy, shiny and not a hint of frizz, like every time I do it MYSELF or have an experienced Aveda pro do it. You walk out of a regular Aveda salon looking like a movie star with the most gorgeous hair. Here, I looked like I had been caught in a downpour on the way out of the salon - hair plastered to my head and frizzy. I just wrote a novel, and I never do this, that is how upset I was at the experience. I have had nothing but amazing results with Aveda products and stylists, that's why I've continued to patronize them for over a decade. I also believe in the products and the experiences they aim to provide - I have been an advocate for the products for years and I worked for the company educating staff about the ingredients and techniques to help customers look their best. This staff needs some extensive training and the product knowledge was subpar. Please do not judge Aveda if you have a similar bad experience at the Parkside Inn Hair Studio.

"Quality of experience"

3
13/08/2017

Good average experience, Clean facility, food experience fine, clean rooms and facility, parking can be a bit of a problem if the hotel is near capacity, reception staff good but luggage carts difficult to obtain. good location with adjacent park and dining opportunities

"Nice clean facility"

4
12/08/2017

Stayed 2 nights. Rooms and service were very good. The only drawback was being able to hear the music playing at the wedding reception that was being held on site. I'm not used to noise at night so it kept me awake. However, my daughter who is used to living in a noisy environment had no trouble.

"Excellent service - well situated"

5
01/08/2017

We stayed at the Best Western at Perth Ontario and upon arrival were warmly received. The young lady at the desk provided us with all he details concerning the amenities, the pool and spa, the buffet and other. She was extremely courteous and thorough in her explanations. T poll and spas were clean and well maintained. The breakfast buffet was excelllent and certainly affordable. Hot food was replenished regularly. The person at the front desk also assisted us in finding our way around town. This hotel is located close the to museum and small little unique shops. I would go back again!

"Family birthday event."

4
30/07/2017

Overall the hotel experience was great. Was disappointed in the pool and hot tub area. Wonderful location to walk the streets of Perth. Very historic town to visit and stay. The shops are unique and the staff friendly.

"Lovely Hotel!"

5
30/07/2017

The hotel is very very nice, their rooms are huge! Located right beside beautiful Stewart Park, lots of great places to see and visit within walking distance. We used the adjacent Aveda spa which was also very good. Staff was very friendly and courteous. We love coming to Perth, in my opinion its the cutest little town in Ottawa valley!

"Solo Mini Vacation"

4
25/07/2017

Stayed 3 nights for solo mini-vaca/spa getaway. Beautiful hotel adjacent to gem of Stewart Park. Right in centre of Perth for easy walk to shops, park, and restaurants. Staff top notch, spa service and staff excellent, pool pleasantly empty (not large but does the trick), hot tub and steam room as well. Suite nice park view, huge, and spotless. Convenient kitchenette. Could have used fans in bathrooms and suite lacking fireplace but overall well laid out and comfortable. If they install fireplace would be back fall/winter as well as summer!

"Beautiful Setting, Wonderful Staff"

5
25/07/2017

We were here for four weeks. The staff was wonderful -- friendly, caring, efficient. The rooms were pleasant with good views; some had decks facing the park. The pool, hot tub and sauna were well-maintained and clean. The restaurant was good. I particularly enjoyed the breakfast area with its view of Stewart Park and the river. The park directly behind the hotel was an amazing bonus. I walked every day and often read on one of the benches if there was sun. The old downtown with its many restaurants, cafes and tea rooms was a block away. I loved Perth and this hotel!

"Great hotel!"

5
24/07/2017

Excellent hotel! Spacious rooms with up to date decor. Friendly service at front desk and from housekeeping. Plenty of parking. Wish I had time to visit the restaurant and spa! Bed was very comfortable.

"A little Disappointed"

3
18/07/2017

I guess I prefer 4* hotels, I would consider this a 3. The room was very large but the carpet smelled like sweaty feet. Probably due to the humidity of late but I think a thorough carpet cleaning would be a good idea. Beds were comfortable but my partner had trouble not getting a comfortable pillow. The fridge could have been colder and there was no fan in the bathroom? The room rate was jacked up to $202 I guess because the Stewart Park Festival on. The pleasant surprise was the breakfast in the morning. There is no free breakfast with the room, however you are given $5 coupon (per person) to be used in the restaurant on the premises. The 1 egg breakfasts and fruit bowl for example cost $5. So all we ended up paying for was the coffee!!! Nice. The pool was a nice temp but very chloriney.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear MoiraG120, thank you very much for your review and feedback. We strive to provide a superior experience to each and every Guest but it appears we did not achieve that during your stay. Please accept our apologies and if you would like to speak to me directly regarding your stay, I can be reached at the hotel during business hours. I would welcome the opportunity to discuss this further with you, and possibly have another opportunity to exceed your expectations. Once again, thank you for your review and feedback.

"Beautiful hotel in downtown Perth"

5
18/07/2017

Stayed one night with a colleague for a meeting the next morning. We were presently surprised by the Best Western in Perth. Wonderful location in the middle of this small historic town! Beautiful large rooms, toiletries, small fridge, microwave and lots of room to move. There is a nice gym, no too big, but does the job. Beautiful pool, spa and hairdresser services. Nice restaurant and meetings rooms. Free parking and close to great restaurants.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear SylvieFrancois444, thank you so much for your fantastic review! We love to hear from our corporate clients and it means a great deal to hear the feedback about our meeting rooms and spa/salon also. We hope you will book another business trip again very soon. Thank you once more!

"Lovely Hotel"

4
17/07/2017

This is a very clean, well run hotel. The setting is lovely. We were disappointed to learn this year that breakfast is no longer included. We were very happy with the buffet breakfast offered in previous years. The current restaurant selections are limited to eggs and pancakes.

"BW Plus Perth Parkside Inn & Spa"

5
14/07/2017

Wonderful hotel experience - clean rooms, spa, pool, restaurant and friendly staffers. Great addition of a restaurant/bar too since our last stay two years ago. The town of Perth is fabulous. Always enjoy the restaurants and shops and the lakes and fishing spots.

"excellent service, beautiful hotel and decor"

5
11/07/2017

Beautiful hotel and surrounding decor, friendly and excellent service, will definitely stay there again. Would recommend it to anyone, for business or pleasure. Beautiful and friendly little town, lots of shopping and restaurants close by. Beautiful park right behind the hotel.

"nice hotel, good location"

4
06/07/2017

quick stop en route to Ottawa. Surprised us with the quality of the room and decent breakfast. Got $10 coupon to apply to restaurant. Coffee and juice were extra cost - better if they were included in the breakfast buffet.

"Another great stay."

5
03/07/2017

I have stayed at this hotel 5 times in the past year and it's always been clean and the staff are friendly and helpful. Only negative was second last time hot tub had no jets and this time it did however there was a ring around the pool and hot tub but I still was able to enjoy the facilities.

"Perth Best Western Plus"

5
03/07/2017

Clean, comfortable, friendly, convenient stay near the nations capital. Spa and restaurant on site. Easy check in and check out. Room was spacious.Lots of parking, close to town and highway out of town.

"GREAT VALUE"

5
02/07/2017

The hotel location (centre of Town and beside their beautiful park); the service (friendly and efficient) and amenities (first class) are excellent The restaurant is great and reasonably priced The Town of Perth is a gem -Anne and Stan

"Excellent hotel in every way"

5
30/06/2017

Beautiful location in central Perth on the park. The most comfortable bed and pillows ever. Very clean, quiet and up to date with very friendly and helpful staff. I would highly recommend this hotel and would definitely stay there again.

"Thank you again for your gracious hospitality, Best Western Plus Perth"

5
26/06/2017

This is the third year in a row that my husband and I have stayed, to find some relaxation. We are booked again for next year. The hotel is within walking distance of so amazing restaurants and shopping. Stewart Park is close by. Perth ON really pulls out the stops for hospitality to visitors to the town, and this Best Western does the same. Comfortable accommodation, indoor pool, whirlpool, restaurant and so much more.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear geneann925, thank you for the amazing 5-star review, and thank you for being our Loyal Guests year after year! We are extremely proud of our Hotel, and of this beautiful heritage town. Perth is truly one-of-a-kind and a Gem of Ontario. We are already looking forward to your stay next year, thank you so much again!

"Our home away from home!"

5
23/06/2017

We have stayed here now for 5 weeks. What a beautiful location for such an incredible hotel. There is absolutely nothing negative that can be said about this place. The staff are amazing! Michael, on the front desk is the epitome of professional and welcoming, as were all the staff. We just happened to see him more often. Every staff member greeted us with smiles. Our suite was awesome with a huge soaker tub and walk in shower. The pool and hot tub in the spa were extremely clean and well cared for. The owners of this awesome hotel can be proud of their staff for a job well done creating an inviting, caring and courteous home away from home. Highly recommend this hotel.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear Leslie R, WOW! Thank you so much for the amazing 5-star review! I will be sure to post your comments where all staff can see them and be proud of their efforts. Hearing comments like yours is why we do what we do, and it's so rewarding to know that our loyal Guests feel at home. We hope you will come back to your "home away from home" and stay with us again very soon!

"Short Stay for Family Funeral"

3
21/06/2017

When in the Perth/Smiths Falls area, we usually stay at the Best Western in Smiths Falls. On this unpleasant trip, we decided to stay at the Best Western in Perth, out of necessity. Although the hotel and grounds were pleasant and our room adequate, I noted several items which would prevent us from staying at this property again. First, the front desk representative never acknowledged my Diamond Elite status, secondly, we encountered an handicap parking issue which was not resolved, despite bringing it to the attention of the front desk personnel twice, and lastly the fact that we had to pay for breakfast (despite the $5.00 off cupon). In my thirty years of staying at Best Western hotels, we have never had that happen. Additionally, I received an email from Mr. Brian [-], general manager regarding our stay. I replied to Mr. [-], articulating my concerns, but never received a response. In any future visit to the Perth area, we will not stay at this Best Western, but rather stay at the Best Western in Smiths Falls.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear Fred H, thank you for your review and feedback. I would like to apologize for not exceeding your expectations, we strive to provide a superior experience for each and every Guest but it appears we did not succeed during your stay. We have just gone through a Management change, and I will be in touch with you very soon to discuss the details of your experience. Once again, thank you for taking the time to provide your feedback, without it we cannot improve our service and hospitality!

"Great Hotel in a Lovely Ontario Small Town"

5
21/06/2017

We recently stayed at the Best Western Parkside for a Stay and Play Golf Vacation and couldn't have been more pleased. The hotel itself has all the features necessary for an enjoyable stay. Booking, check-in and check-out all went smoothly. The hotel is clean, comfortable and within easy walking distance to numerous great restaurants. What more could you ask.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear vicboy2, thank you very much for the 5-star review! Our Stay & Play Golf Package is a huge hit every year and this year is no different, and with multiple choices for courses you simply can't go wrong. Don't forget to check out Parkside Spa located on our lower level the next time you're our Guest, there is nothing like a relaxing massage after a day on the links! We hope to see you again very soon.

"CLEAN AND NEW HOTEL"

5
21/06/2017

No surprises / Beautiful hotel and location / The staff is very friendly and the food in the restaurant is amazingly delicious . I really enjoy this hotel for business nights and personal nights because it is a romantic setting in a romantic town . This hotel is a 5 minute walk from down town where there are restaurants , shopping , water parks for kayaking and many festivals that Perth celebrates monthly .

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear camillej571, thank you so much! We do consider ourselves a great corporate AND leisure Hotel, with the Parkside Spa and Slackoni's Bistro onsite to cater to your every need. Thanks again for the 5-star review, see you soon!

"Parkside Plaza"

5
20/06/2017

Great location overlooking large park, excellent rooms and services. Breakfast provided with ample choices delivered by friendly staff. Lots of good restaurants and town considered one of nicest in Ontario

"great stay! will definitely come back!"

4
15/06/2017

this hotel was very clean and beautiful. the grounds outside are amazing, located right beside the river and in the middle of beautiful downtown Perth. The pool was great, and I can't wait to come back and check out their spa! the prices were very reasonable. the room was clean and had everything we needed, and the hotel staff were very friendly and professional.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear Shannon T, thank you so much for the excellent review! We are very proud of our property and love hearing that you enjoyed it so much. We look forward to your next visit and hearing about your experience in Parkside Spa. See you soon!

"Excellent"

5
14/06/2017

The staff were excellent. They were friendly, helpful, welcoming and all loved my dog. I felt they went out of their way to May my short stay and excellent experience. The dog friendly room was tasteful and clean.

"Wedding June 10, 2017"

5
13/06/2017

We held our wedding weekend at the Perth Best Western Parkside Inn and Spa. We used the Spa, the Salon, and the ceremony was outside beside the beautiful park. Our reception was in the hotel as well as our suite. Many of our guests also stayed at the hotel. Our experience from the planning to the execution was fantastic. Janet was great to work with and all the staff were energetic, helpful and accommodating. Rob and Jim at Slackoni's delivered a wonderful meal (3 selections) that was thoroughly enjoyed by all. Derek of Driftwood Music was an excellent DJ and kept the party hoping. We cannot say enough good things about the staff at this hotel. Courteous, polite, accommodating, helpful, just super. My wife and I would recommend this venue to anyone looking for a place to host an event that will be enjoyed by the hosts and all guests. Thank you so much. Robert and Caroline

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear Rob F, thank you so very much for an amazing review! We were delighted to host your wedding and reception, it was absolutely beautiful and your entire group was a pleasure to accommodate. I will be sure to pass along your comments to the Team here in the hotel and in Slackoni's as well. Congratulations once again and best of luck in your new life together. We hope to see you again very soon!

"Outdoor and indoor celebration"

5
12/06/2017

Outdoor and indoor celebration was well orchestrated and incredibly invited for attendees. Staff allowed us/the attendees to enjoy the event by ensuring many needs were met. By the pool, at the Spa, in the gazebo, and witnessed Accessibility - thank you. It was a great experience.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear P882VHjacqueliner, thank you so much for the amazing 5-Star review! We were very proud to host your event and it means so much to us that you had a fantastic experience. I will be sure to pass along your comments to the entire Team. Thank you again, we hope to see you soon!

"Service lets the hotel down"

3
04/06/2017

Stayed here for a wedding in town, so a lot of us from all over the world in the hotel. On check-in told that the rules had changed so no breakfast included, only given a $5 dollar voucher after protest. The person on duty blamed the fact we had booked through a third part website, but this was the same for other family who had booked direct. Went to breakfast the next day with other family which seemed to completely blow their minds...waited one and a half hours for breakfast without any apology apart from the kitchen is hectic! Surely a restaurant should be used to dealing with larger parties and a full hotel? Room was fine, but felt that customer service definitely needs attention as we were told that we should have called the hotel directly to make our booking...from the UK, and when I said that should not make any difference, offered free calls back to the UK, despite all our family being there! To be honest, this was the most expensive hotel during a two week trip, including one in a city centre, the only one that insisted on being paid in full up front and the worst customer service we experienced.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear annmac54, thank you for your valued feedback. Please accept our apologies for not exceeding your expectations, we strive to provide the best in Customer Care but it seems we fell short during your stay. I would be happy to discuss these issues further if you wish, I can be reached at the Hotel during business hours. Once again, thank you for your time and feedback, we will definitely use it as a tool to improve our service.

"Lovely hotel in Perth"

5
04/06/2017

We spent three nights here and it was lovely. Large room, clean and comfortable bed and pillows. Good quality towels and toiletries. Received a ten dollar coupon for each night to use for breakfast. We are early birds so never had a problem getting breakfast. Breakfast was good and reasonably priced compared to some other hotels. There was an event on in the large room next to the breakfast room and we had been told there might be a delay but we were served and out before it started. Parking was a problem when we arrived due to the event being held however it was quickly solved. Didn't use the spa but went to the hairdresser, very nice. Staff were very friendly and helpful. The hotel back on to a beautiful park which we enjoyed. Would stay again.

Dale G, General Manager at Best Western Plus Perth Parkside Inn & Spa, responded to this review
Dear Sydney72, thank you for the 5-star review! We're very happy you enjoyed your stay with us and were able to use most of our facilities. I will be sure to pass along your comments to the entire Team. We hope to see you again soon!

"Meeting with vendor - Perth"

5
31/05/2017

This little town is just awesome!! Great people, great restaurants, great ambiance!! The drive in was also a very nice scenery!! The farm lands and the nice roads leading to town were just great!! The hotel rooms with their air bubble bath are spacious and fell very welcoming.

"Nice little Hotel"

4
29/05/2017

It is a good hotel, probably with the best location if you are staying in Perth. Reception Staff is friendly, pool and fitness are are adequate. Easy walking access to the town and parks. If there are events going on in the hotel it can be difficult to find parking.

"Reasonable value for money"

3
25/05/2017

Tucked in downtown Perth, Best Western Perth is a modern and comfortable spa hotel. The brand "Best Western Plus" is probably fitting at this location as it is a step up from typical Best Western. I must say that the most impressive feature of this hotel is its idyllic setting. The hotel is adjacent to a beautiful Stewart Park complete with numerous pedestrian bridges crossing small downstream river. A walk in this quiet and peaceful park should be a considered must if staying at this property. This hotel is well serviced, maintained and clean. We are quite happy by our oversized king room which is furnished by a jetted tub and topped with heated tile in the bathroom. One slight letdown is that breakfast is no longer included in the room rate (despite web reservation indicating otherwise) - however, breakfast seems to be reasonably priced at the now third party operated restaurant in the hotel (sub $15) We also utilized the spa and found the service quality and amenities to be pretty basic but reasonable value nonetheless Overall, we found Best Western Perth to be an decent choice for a relaxing weekend getaway. It is situated around 4 hours from Toronto and 1 hour from Ottawa

"Nice rooms, but service needs improvement"

3
24/05/2017

The check-in staff were very friendly, and both check-in and check-out was easy. The rooms were clean, and the amenities were acceptable. The breakfast, however, was EXTREMELY disappointing. It took over an hour and a half (really!) for food to arrive because they were also making food for another event. It was unacceptable, and the waitresses made poor excuses rather than simply apologizing. The restaurant service reflects poorly on the hotel. Other than that, it was a nice stay and the hotel staff were very helpful.

"Avoid room 403!"

3
16/05/2017

Overall the hotel fine. Great location in the heart of Perth's quaint downtown, walking distance to everything. We enjoyed the pool and steam room. We didn't try the restaurant as there are great ones nearby (Bistro 54 is a must!) We booked a king size, park view room which in itself was as expected. Comfortable bed, nice pillow selection, clean. However, room 403 is located next to the air intake ventilation system for the restaurant 3 floors below. The noice that it generated was like having a washing machine on spin cycle running constantly! When we first arrived we asked to change rooms but none were available. Management assured us that the fan would be turned off in the evening. Didn't happen, all night long, the noice ....no sleep. The next morning we complained again to management and they assured us they would speak to the restaurant's owner as the restaurant is not owned by Best Western. The noice lasted all day then at 10 pm it finally shut down! Was able to relax and sleep until 5:30 am when the system was up and running. The hotel said they would try to have the owners of the restaurant find a way to resolve the problem. I think Best Western should condemn room 403 altogether.

"Best Place to Stay in Perth"

4
16/05/2017

The hotel meets all Best Western Standards except the change with a hot breakfast. You only receive a voucher for $5 dollars now . PLEASE BRING BACK THE WALK IN ,HELP YOURSELF BREAKFAST. The rooms are very nice and lots of room for two.. The front desk(Mike) was very helpful all night. We had a good sleep.

"Hidden Gem in Historic Perth"

4
11/05/2017

Stayed there last summer for a wedding (mine) and we booked a number of rooms for guests. Great boutique hotel with free parking. Beautifully located next to Stewart Park. Get a park side, top floor room. Highly recommended for a romantic weekend getaway....walk to everything. Was originally built as a boutique hotel and bought by Best Western. Full spa services and a nice salt water pool with steam room and hot tub.

"Surprisingly great hotel"

5
10/05/2017

I ended up staying in Perth on my way home from the Children's Hospital of Eastern Ontario after a close friend's grand daughter passed away suddenly. I was exceptionally tired and of course still somewhat in shock. The desk clerk gave me a compassionate rate due to the circumstances. The hotel restaurant despite closing when we arrived, stayed open for us and prepared a great meal for us. The waitress was amazing, outgoing and truly compassionate. The room was exceptionally comfortable. There were two queen beds both of high quality memory foam. Pillows gallore. Room was clean and will stocked with supplies. Bathroom had a tub/shower combo with a jacuzzi. Room was quiet even though it was a Friday night and was packed. Over all, this is one of the best hotels I have stayed at by far.

"Beautiful peaceful stay in Perth"

5
26/04/2017

My husband and I had such a peaceful stay in the Best Western Plus Perth. To be honest, the hotel was one of the best parts of our trip! We had a spacious, inviting hotel room with sunlight spilling in through the windows. Our oversized room also featured a large bathroom with heated floors. Outside you'll find beautiful grounds that feature a body of water and two bridges flanked by tall trees. We walked in the hotel's backyard every day to enjoy being with nature and the tranquility. Downstairs you'll find the welcoming Parkside Spa, which we visited as well. The main floor is quiet and clean, offering access to Slackoni, the onsite restaurant. We were within easy walking distance of the main street (a few minutes away) and were able to have food delivered to our door. This is easily one of the best hotels we've ever visited, and we would stay here again!

"Awesome retreat"

5
24/04/2017

Everything was great the spa and the room, room was very clean and the bed was very comfy. everything was in walking distance, great restaurants close by. The staff was very friendly and helpful, would recommend this hotel to anyone

"Good hotel and location, excellent restaurant"

5
13/04/2017

Hotel is in an excellent location - right downtown, within an easy walk/block of many restaurants and boutique stores. Rooms are clean and quiet. Staff were friendly and went out of their way to help me with meeting room needs. Although there are many closeby restaurants, because of the rain, I ended up eating at the hotel restaurant and the food there is awesome! I had the mediterranean plate for lunch and the salmon for supper - both meals were some of the best I have ever had.

"Highly recommend"

5
27/11/2016

My husband and I would definitely recommend the Best Western Plus in Perth ONTARIO. The staff was very friendly and very professional. The room was spotless and the beds were very comfortable. The complimentary breakfast was delicious. We will stay there again, no question !!!

"Love this place!"

5
21/11/2016

I have stayed here quite a few times but my last 2 visits have been th best! There is an oveflow "White House" behind the hotel, which is a century old building. The rooms are spacious, with hardwood floors. It is quiet and delightful, for the same price as the main hotel. The only downside is that you dont earn BW rewards in the white House but its worth t! Breakfas s still included as it is in the main hotel.

"Comfortable Stay"

4
14/11/2016

Room was clean and comfortable, beds were excellent. Our room looked onto the front entrance roof, and we didn't have a view. The location was beautiful, breakfast was good, a nice variety. However, the breakfast staff was rude and grumpy, telling people to hurry up, eat and get out. The rooms were expensive compared to other Best Westerns, and didn't have any extra amenities to warrant the cost.

"Gluten-free breakfast options, excellent service!"

5
09/11/2016

Upon my brother's death, a family member reserved a block of rooms at this hotel for a price reduced by $30. One side of the hotel had views onto a beautiful creek and park. The rooms were clean, beds were comfy, and the bathtubs in every room were deep jacuzzis. Breakfast had many options, and the gluten-free cinnamon raisin bread was outstanding. They also had gluten-free cereal. Staff were efficient and polite. Each room had a mini refrigerator.

"Excellent"

5
08/11/2016

Stayed with a friend last minute for a girls night out. Was very happy with experience. Hotel was very clean, well decorated, excellent breakfast (called continental but had waffles, oatmeal, eggs etc as well), with a lovely pool. Would highly recommend and will definitely be back.

"Accommodating"

5
28/10/2016

Came here for a work conference and when I told the front desk that I had asked for my own room, they quickly found one for me when my reservation had me sharing a room. I much appreciated the quick and easy resolution to the problem. Made the rest of my conference stress free.

"Nice Hotel in Heritage Perth"

4
26/10/2016

Stayed for a 2 day conference. Room was lovely, wifi seemed fine, bed was very comfortable, room was clean and the bathroom was exquisite. The therapeutic tub was a welcoming sight at the end of a very long day. A good location for a conference, with Codes Mill across the street. Although we found the conference rooms to be poor- people coming and going thru the end of 1 room as the only route to another speaker was quite distracting. And one speaker and group much louder was very over-bearing the speaker in adjoining room. I guess Breakfast room converted to Conference room doesn't work so well in this case. Many who stayed for the conference found it very irritating that all keys stopped working for your room door at 11am which is check-out time. Many went back to rooms between workshops (around lunchtime) to checkout to find out they could not get in to get their luggage. One would think the hotel would be sure to let participants know ahead of time so they don't miss the start of the next workshop by running around trying to get their luggage. In addition because there was a special rate for the conference attendees, some slack could have been offered on check-out time since it is a very busy time for all participants of the conference. Also thought price is way to expensive in comparison of other area facilities. Couple of lovely little motels on Hwy. 7 are half the price, although admittedly no therapeutic tub.

"Perfect for a Conference!"

5
25/10/2016

With various meeting rooms, available equipment, free high speed wifi, comfy and clean rooms this hotel is the perfect place to host a conference not to mention having the gorgeous Codes Mill across the road for larger groups. We would even come back for a vacation to enjoy the pool, hottub, spa and local scenery and cool shops. Wish I had taken some photos very pretty! Even has a park with picnic area and playground for families!

"Beautiful new hotel "

5
21/10/2016

This hotel is such a pretty addition to the pretty downtown Perth area. You can walk to everything. The rooms are so spacious and clean. I didn't use the spa or pool so can't say but I assume they are equally nice. Perth is so historic but you can see that this new building just suits it's environment and has been built with the town in mind. It's right on the pretty Tay River so you can walk out from the hotel right into Stewart Park. The room had a microwave and mini fridge. I really enjoyed our stay

GMPERTH11, General Manager at The Best Western Plus Perth Parkside Inn & Spa, responded to this review
Thank you for taking the time to write such a glowing review of our property! We are pleased that you enjoyed your stay with us, and were able to explore beautiful, historic Perth. We look forward to your next stay with us.

"Nice hotel but poor internet"

3
20/10/2016

This hotel is nice enough but I'd love to know when these hotels are going to provide internet services that work well. The internet keeps freezing, making it impossible to works or a business traveler like me.

GMPERTH11, General Manager at The Best Western Plus Perth Parkside Inn & Spa, responded to this review
We are happy that you enjoyed our hotel, but are sorry that you were unhappy with your internet connection. We are fortunate here in Perth to be one of seven communities in Canada that WTC has installed fibre optic, gigabyte technology in, making it one of the fastest internet services on the market. Unfortunately, there are so many configurations and security features on computers that there are sometimes connection issues, which can usually be rectified by contacting "Intello" support whose information is on tent cards on each desk in each room in the hotel, or by contacting the front desk who can contact these IT experts for you. Please try one of these options on your next stay so that you can enjoy the full benefits of our internet service.

"Classy"

5
09/10/2016

For small town Perth, the Best Western Plus was a real nice surprize. Beautifully appointed rooms, great and friendly staff, nice pool and steam room, and conveniently located in the heart of downtown historic Perth.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
We are certainly pleased that you enjoyed our hotel and that we exceeded your expectations, and are glad that you got to indulge in our beautiful spa area. I will pass your compliments on to our staff, and we hope to see you soon.

"Visit To Perth"

4
04/10/2016

This is a very nice hotel and in new condition. It appears to be the only hotel of its quality and type in Perth. Being right on Stewart Park it was an ideal location and very central to the down town area. We found that the lighting in the hotel room bathroom was very poor and hard to put make-up on or shave. Otherwise no problems were encountered. Price is high for the room.

"Nice getaway for a wedding weekend"

5
02/10/2016

This hotel was immaculate. Every inch of this hotel was clean and beautiful. We were there for a wedding and our room was large, clean and quiet. For those who would like a beautiful location for a wedding and a reception this is the best place. The property around the hotel is stunning! I would like to return to this hotel in the future for a couples getaway as there is a spa in the hotel and the local attractions are beautiful. This hotel is the place to stay for anyone visiting Perth.

"One of the Best"

5
30/09/2016

One of the Nicest Best Western properties I have ever stayed at. The room was a large with a king bed in it . The room was very clean and came with a mini refrigerator. The lobby and the grounds are wonderful. The back of the hotel backs out onto the beautiful Stewart Park in the middle of town. The place was very clean and best of all the staff were very very friendly and helpful. This is the place to stay when visiting Lanark County.

"very nice hotel"

5
27/09/2016

My husband and I had a great experience at this hotel. The staff, the room , the location was fabulous. Very clean and upscale hotel. We enjoyed it free continental breakfast walk right outside the door to Stewarts Park which is something to see and we also had a view of it from our room. Very nice we would definitely go back there again.

"A Touch Of Class!"

5
25/09/2016

This central-located hotel in beautiful downtown Perth is a tranquil location to relax. The whirlpool tub in a glistening bathroom is just what you need before sinking into the plush bed. There is a lovely indoor pool accessed with your hotel key, and a spa for extra pampering if you are so inclined. Be sure to get the free parking permit to put on your dashboard as the spa is popular with locals. It is an easy walk to The Studio Theatre, local stores and restaurants. I plan to book here next time we are in town for a show.

"TERRIFIC"

4
18/09/2016

We really liked this hotel. We loved the location right in the heart of Lovely Perth Ontario. The staff was friendly, the rooms were clean, spacious and the beds were so comfy! We had a spa tub!! Our room, 313 was a bit unlucky as the air conditioner was noisy but we got thru it! Breakfast was a tad boring with toast , sausage and scrambled both mornings! There is a pool, but we didn't have time to enjoy it! Maybe next time? I would stay here again, just not in room 313!

"Awesome Stay -Beautiful Hotel"

5
14/09/2016

Great Hotel, Love this hotel and the staff. Beautiful location and great beds. Breakfast is fresh and hot. Love there mini putt and the spa is awesome. Great paito's to kick back and relax.Would highly recommend this hotel to anyone on any occasion. Thank You Michelle

"Cute town, great hotel"

5
03/09/2016

I have everything great to say about the Best Western and Parkside Spa in Perth. I did a 3 day mini vacation. Pool, whirlpool and steam room are all immaculate and well kept as well as the change room and shower facilities. I had one whole day at the Parkside Spa and would recommend this to anyone to pamper yourself. I have stayed at this hotel a few months ago on business. Enjoyed staying there so much, I was happy to return.

"Stay and Play package"

5
01/09/2016

We booked the stay and play golf package and thought it was reasonably priced. Golfed 3-18 hole rounds plus cart at 3 different courses. (Perth, Lombard Glen and Smiths Falls). We also used the spa services and that experience was a first for my husband. Perth is a lovely little town with some great restaurants. I would highly recommend staying here.

"Short Get away"

5
29/08/2016

The suite we stayed in backed onto Stewart Park in Perth with a balcony as well. The rooms were large as well as a spa tub in the largest bathroom. The pool area was refreshing and nicely located. The breakfast was quite good and the staff were very friendly and accommodating. Once parked one could walk to the great shops and restaurants or just enjoy walking in the park.

"Amazing location and great perks"

5
27/08/2016

In town for a wedding and so happy we're staying at this hotel! Free parking, free wifi, continental breakfast, pool and fantastic location on the most beautiful park in Ontario. Perth is a fantastic destination and I think this should be your first choice for accommodations!

"Lovely hotel in downtown Perth"

5
23/08/2016

I was quite impressed by the spaciousness of the room and the bathroom. The rooms were well-appointed and there was even a jetted tub in the bathroom. There is a large, comfortable lobby. Staff were welcoming and very helpful. The breakfast buffet included hot items. Some fresh fruit would be a welcome addition.

"Attended Wedding"

5
22/08/2016

Everything is first class. All staff polite and very accommodating. Great location to the downtown area restaurants etc. No restaurant or lounge located within the facility but a free self serve breakfast is provided every morning.

"Travels through Ontario"

5
20/08/2016

We stayed at the Best Western Plus in Perth on our travels through Ontario. The hotel was in walking distance to everything so we never needed to move our car. The hotel was situated beside a lovely park with a pond. I would highly recommend this hotel if traveling through or to Perth. The staff were kind and very accommodating,

"Excellent hotel ok spa"

4
16/08/2016

This is definitely the best hotel in Perth - we will come back for sure! It is beautiful, clean and well maintained and in a wonderful area . Comfortable very relaxing . Excellent small pool and hot tub with fun jets where you can swim against them for a better workout. The gym only has a few machines but it was nice. The steam room didn't work while we were there so I can't speak to it. They kept saying it would be fixed but it never was. The complimentary breakfast was great - love the Belgian waffle maker. We also booked into massages at the spa. They were ok but definitely not wonderful. Thank goodness we had a discount on them. We treat ourselves to massages if we can when we are away so are very familiar with massage therapists. This was a disappointment. Their manicures and pedicures were booked so perhaps that is where they shine. All in all we will return but avoid the extra cost of the spa.

"A great place for wedding guests."

4
15/08/2016

This is not what I expected at a Best Western Hotel! The rooms are well-appointed, nicely sized, and obviously well-kept. A reasonable sized refrigerator in our King Size suite helped with keeping champagne cool for the bride. I wished we had stayed longer so that I could use all of the amenities including the pool and in-suite bubble tub. The service was excellent - with three weddings happening on the same day, the staff was very helpful and worked hard to get as many of us as they could checked in long before 3pm. In the meantime, our Bride's suite was beautiful and spacious enough to allow for 16 bridesmaids and flower girls to put on the final touches and get ready to march across the street for the ceremony. Included breakfast was great, especially the coffee. This hotel is perfectly sized for the location and I would definitely stay there again for another event, or just for a weekend away.

"Great Hotel "

5
14/08/2016

We stayed overnight in Perth at this hotel not sure what to expect. Pleasant surprise for a small town. Great downtown location, close to the best restaurant ( Stone Cellar). Good morning breakfast and don't forget to have a stroll through the park that adjoins the property.

"Getaway"

5
10/08/2016

My husband and I just enjoyed a three day getaway to this hotel. Our room was perfect, king bed. Comfy chairs to sit and read. Jetted tub for relaxation. Quiet atmosphere. View of the Park! Everything needed for a perfect qetaway. Complimentary continental breakfast started the day off just right.

"Great Location"

4
09/08/2016

This Property Borders Stewart Park, an amazingly scenic riverfront park. Room was updated and very comfortable. Breakfast was real good, waffles, eggs, sausage, and the usual buffet items. Would stay there again. Great Location !

"Excellent Hotel!"

5
08/08/2016

This was my first stay at this motel and first stay at a Best Western Plus brand hotel. This hotel was beautiful and very well maintained. The Staff was very friendly and helpful. The Rooms were very clean and comfortable. Site has a nice Pool & Hot Tub which were also well maintained and clean. Highly recommend this hotel!

"Good & Not so good"

2
07/08/2016

Stayed one night in early July while passing through with my 11 year old daughter. Had made reservations days prior... Check in was very bad, there was a couple of us experiencing credit card issues, we stood behind them patiently for at least 20 minutes... we were not even acknowledged (This was July/3rd around 5pm)! Moving past the poor check in: the room although apparently clean and newish, had a musty smell to it... several light bulbs were burnt out and the bathroom fan didn't work. The AC vent was very noisy which led to a poor nights sleep... sounded as if rocks were tossing around in the vent. The hotel has a very nice pool which the girl enjoyed thoroughly. Although we had to ask front desk for towels... the front desk girl did not mention this fact upon check in. Best part of the stay was the great breakfast presented which included a waffle maker, bacon & eggs, etc... although coffee tasted like water. Overall synopsis: not worth the high price... if in the area again I would stay at one of the motels on the main highway which seemed to be well reviewed and would be almost 1/2 the cost. Front desk needs to be more attentive & personable.

"Beautiful Town"

5
03/08/2016

I stayed at the Best Western for 6 nights in June 2016. The hotel was situated in a beautiful spot on the edge of Stewart Park in Downtown Perth. Hotel was clean, modern, bedroom 204, superb facilities, buffet breakfast had a limited hot choice but a good selection of cereals cakes bread cheese etc etc Great location for the town centre and associated parks, which the River Tay runs through, beautiful spot. Only issue I had was the maid forgot to top up the condiments for the coffee machine still waiting. However would I stay there again. I certainly would

"A lovely hotel"

5
31/07/2016

Situated right in Perth facing Stewart Park, pretty much everything is done well here. Reasonable at less than $200 a night for a room. On the second night we has a suite, absolutely immense. This place is well managed and all the staff are helpful. Kudos to Brian. The indoor pool and hot tub are a treat as is the beautiful spa.

"Beautiful hotel, small problems not rectified"

4
27/07/2016

Chose hotel for handicapped room and roll in shower provided.. Could not use shower, no wall drop down seat, was told could not provide us with a shower seat due to liability issues.. No new shampoo provided for room second morning, had used all first day. Beautiful facility, great food, poor internet connection on 2nd floor awesome location

"Do not have your wedding here! Most disorganized and unprofessional management"

1
21/07/2016

Just want to give my honest opinion so no bride has to go through what we went through leading up to and on our wedding day at the Best Western Perth. The most disorganized and unprofessional management and caused more problems and stress than any bride& groom needs. 1.They overcharged several of our guests for their hotel rooms and then put up a fight to refund them. 2.The wedding coordinator took days (sometimes weeks) to reply to simple emails, which is very frustrating when you are trying to plan a wedding. 3.The gardens were in terrible condition when we showed up for the wedding and it wasn't until we had asked 4 times, that someone actually made a poor attempt at fixing them up. This was one of the reasons we picked this venue, was for the beautiful scenery for an outdoor ceremony. 4.The Bridal Suite was much to be desired. The lighting was awful, the shower water was BROWN and after requesting use of the pull out couch, there was no bedding or any preparation, leaving us to call the front desk as ask for bedding at 11pm, when he was very rude and annoyed with the fact he would have to bring us bedding. 5.Despite being told they would ensure at least 2 rooms would have early check in, they did not even allow my mother to check in early, let alone my out of town guests who had to get dressed and ready in the bathrooms!! 6.The next day, all of our guests room keys were deactivated at 10am, even though check out was not until 11am! This meant that every time we made a trip from the room to the car, we had to get our room key reactivated- very frustrating. 7. The Spa charged me a cancellation fee after my 2 bridesmaids went in and asked if there was a cancellation fee and were both told there was not. The wedding coordinator said she even watched the videos from that day and they were told the wrong information but they would still not refund me. After all of this drama and more, they refused to refund/discount us, let alone take any responsibility. Sorry in advance for anyone who has already booked there. Not to be a downer on your wedding, but just make sure you really double check EVERYTHING before and after your wedding. Sincerely- One very disappointed bride!

"A hotel which shows no interest"

2
20/07/2016

This hotel provides the room and loses interest thereafter. You want a glass of wine? you should have brought your own glasses! You want breakfast at 09.30? You should know that breakfast ends at 10.00 and things have to be put away from 09,30 onwards!

"Stewart Park Music Festival"

5
18/07/2016

Every year we attend this festival and for the past two years we have stayed at the Best Western. The rooms are very comfortable and you cannot hear the train that passes through the town at night. When we have stayed at some of the towns B & B's this has been a problem. The Spa at the hotel is amazing as is the indoor pool.

"Short Stay in a Beautiful Town"

5
11/07/2016

This is a beautiful well-run hotel in a completely gorgeous town. All of the facilities were spotlessly clean and the grounds were immaculate. Breakfast was very good for a self-serve format and the staff were very attentive. No restaurant is provided in the hotel but a fine selection of fine dining restaurants and pubs may be found in easy walking distance. The hotel itself seamlessly nestles in the delightful town making the visit most memorable.

"Five Star Hotel in a Five Star Town"

5
09/07/2016

Great location , stayed for Business but i would stay again for pleasure. Room was large and very comfortable , fast internet and fantastic views from room of the river running through town i would stay here again and again .

"Great location, horrible staff"

5
04/07/2016

I used to stay here at least once a month but have since gone elsewhere. The Desk Manager and General Manager were beyond rude and incompetent. Given the rates they charge, one would think they would have an excellent focus on customer care -- they do not. Whatever you do, don't bring any complaints to the attention of the hotel management - you will be treated poorly. This is really too bad because the location and facility is excellent but I would rather stay in a lesser facility than have to deal with the management's rudeness.

GMPERTH11, Front Office Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"A great place to stay in the wonderful lovely town of Perth Ontario"

4
03/07/2016

Great and comfortable hotel with spacious and very clean rooms and very helpful and friendly staff. The parking is free and the breakfast included. However, I do NOT recommend staying at the hotel for the breakfast because it i was way below expectations and there is so much better breakfast options few steps outside the hotel.

"One of the 'Best' Best Westerns"

5
26/06/2016

We pass through Perth every few years, and don't even bother to look around at other establishments. This is our third stay, and it's always consistently excellent. Friendly staff, spotless rooms and grounds, located next to a beautiful park and short walking distances to top-notch eateries. (On this trip we discovered our new favorite Perth eatery "O'Reilly's Ale House", which is a 5 minute walk from the Hotel.

"Repeat visit"

4
26/06/2016

Have always enjoyed this hotel - quiet, clean and well staffed. Only the price hurts! It's the best place to stay in Perth as it's beside the attractive park and central to downtown. Always like to check out Big Ben in the park when I'm here too.

"Great hotel. Close to family."

5
24/06/2016

Room exceptionally clean. Pool a good size and hot tub great. Staff at front desk very helpful. Can walk to many restaurants. Chose O'Reillys. 5 minute walk from the hotel. Beautiful park beside hotel that is well maintained and enjoyable to walk through. Music in the park during the summer. Just bring your lawn chair. Shopping close by. Would recommend.

"Room with a view "

5
21/06/2016

Arrived on Monday after booking 1 night and was lucky enough to stay for 2 and in a suite. The room was gorgeous the view stunning and the staff friendly and helpful. Stewart Park just behind the hotel is so restful and has several bridges and the Rideau canal flowing thru. From Coutts coffee house the rising coffee beans fragrance the town , full of lovely restaurants and quaint shops. Really loved this town and hotel x

"Love this little town"

5
17/06/2016

I've been three times. The people are friendly. The park near the hotel is lovely. It's such a quiet little place that all the stresses go away. I haven't done the spa there, but I think it would be a very nice gift to someone for a little getaway! Rooms are great. Staff is friendly.

"Great start to a Bus Tour"

5
16/06/2016

I booked a room at Best Western, Perth prior to a bus tour to Stratford. The hotel was a fantastic surprise: Very friendly staff (even offered to pack a brown bag lunch for our early start) a lovely room and six foot Jacuzzi bathtub! I immediately booked a room for our late night return 3 days later. At that point I had time to swim in the indoor pool and enjoy outdoor patio for breakfast. I was given an hour extension to check out and enjoyed the delightful amenities of "Main Street" small town Ontario. Next time my cultural indulgence will be a theatre package at this hotel. Oh yes, my points for previous visits to a Best Western gave me a discount of $25...AMERICAN! Now I have earned a $50 gift certificate: pretty soon they will be paying me to stay there!

"So many rules."

4
15/06/2016

The hotel is lovely, the rooms nice, beds comfy and the grounds gorgeous. The hotel has some crazy rules that are not customer friendly. Our golf group of 16 women reserved our rooms 2 months ahead. We were told at that time they had to be paid in full with a no refund policy....that was a little different. We arrived at the hotel after 18 holes at the golf course 2 minutes away pleased with the look of the hotel. Checking in we asked if there was somewhere we our group could gather and visit before we headed out to our dinner reservation. We were directed to the courtyard/terrace and told no alcohol outside of our room. So we changed direction and all gathered for a glass of wine and apps in my room. At 5pm we were told of a noise complaint and another rule only 5 people are allowed to be in a guest room at one time. Now we are not a group to run naked through the hall. So we carried on to our dinner reservation and made plans to return to the TI Country Club on Wellsley Island NY for our 5th annual Girls Giggles and Golf tourney.

"An elegant, clean hotel in quaint, downtown Perth, Ontario!"

5
07/06/2016

We chose to spend a few days in Perth Ontario to celebrate our anniversary. We were pleasantly surprised to find this upscale property right in the heart of the downtown area of Perth. Situated right next to a large park with water and surrounded by nature, this property is both extremely clean and elegant! We had a beautiful room with a terrace overlooking the park. The room was beautifully appointed; very comfortable bed; all the amenities you would expect in a 4-star property. We really enjoyed the indoor, heated pool, hot tub and steam room. We took advantage of their spa, and treated ourselves to a couples' massage as well. This is an Aveda Spa with numerous treatment rooms and lots of pedicure chairs, including some private rooms to accommodate two or more ladies at a time. They sell the full Aveda line. The spa is on the ground level overlooking the park; a beautiful spot. We were very pleased with our stay at Parkside Inn and would highly recommend it to anyone wanting to enjoy all that Perth has to offer. You're right in the centre of town and can easily walk to all the shops and restaurants from the hotel.

"Loved it!"

5
05/06/2016

Just a 2 day business trip. The hotel was fantastic, clean updated rooms, nice bathroom. The pool and hot tub were nice and clean. Friendly staff and right by a beautiful park. I'll bring my wife back for the weekend for sure.

"Lovely Stay"

5
02/06/2016

The hotel was beautiful! The staff was friendly and very helpful. The rooms were spacious with an amaxing bathroom with a Jacuuzi tub! The kids thuroughly enjoyed the pool area! Breakfast was delicious! Overall a great experience.

"Superb place to stay!"

5
01/06/2016

This was our second time staying at this hotel. It is very quiet & rooms are comfortable. On both stays our room has looked out over the gardens & river in the back - great! The staff are very polite & accommodating. Breakfast was very good with a good choice. There are lots of restaurants within walking distance of the hotel. Did not take advantage of the spa but have heard rave reviews from friends who have used it. Would highly recommend this hotel.

"Pretty surroundings, not so pretty service"

3
24/05/2016

This property has a lovely setting. The hotel itself is clean and well-maintained. Unfortunately the check-in process was brusque despite no other patrons in the lobby, the Wi-Fi access is desperately limited despite being described by staff as "the fastest in the country." The housekeeping staff seem efficient and very interested in providing excellent service. The hospitality staff, not so much.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Thank you for the compliments. We are very sorry you were unhappy with the professional behavior of our front desk agent and that you were not greeted with your preferred method. They do their best to read each customer and greet them in what they think is their preferred method. Most of our business guests prefer being greeted in a business type manner. We have completed a full investigation of your stay because We Care about our customer's needs. We have installed the fastest WIFI technology available in the country. It is gigabit fibre. The speed is the difference of a race car and walking. It is monitored and tech support is available 24 hours a day as stated on the tent card located beside the phone in your room which states "need help with your wifi call this number". You stated the Wi-Fi is limited, that is not the case. Your operating device may be limited, but not the wifi being provided. There were no calls to wifi support or the front desk, which would have helped you turn off your limits on your device and solved your internet problems. We see it was not too limited, as you posted to this site while still a guest of the hotel. You question the hospitality staff's service. We see the hospitality staff went above and beyond and provided you with over $210 worth of discounts and waived fees. They also granted your request for a late check out. We talked to the organizer of the event you were attending and she informed us that she had asked everyone attending the meeting if everybody had enjoyed the meeting, hotel and the location, and everyone agreed, and would like to have their event here again.

"Fabulous customer service and lovely hotel"

5
25/04/2016

I spent two nights here on business and was blown away by the excellent service and quality of the accommodations and meeting space. The rooms are huge and newly renovated with gorgeous granite bathroom fixtures and jacuzzi tubs. Rooms were very clean and quiet with plenty of natural light. The meeting space was the best I have ever experienced with huge windows and a beautiful view of the water. Staff were extremely welcoming and accommodating from check-in to departure. I didn't get a chase to check out the spa, but others in our group did and gave it rave reviews. I would definitely recommend this for both the hotel accommodations and events!

"A great place to stay when in Perth"

5
23/04/2016

There are very few options when visiting Perth other than the usual Ontario-type roadside motels, most of which are acceptable, however I prefer the facilities and options that the BW Plus Perth Parkside offers. Very up to date rooms (yes with lots of plugs for computers and cell phones), high speed wireless, a gym and an acceptable breakfast. I have stayed there often with few complaints. Watch the automatic doors though in the main entrance..they swing out and could easily bang you in the face if you're not careful...

"Nice hotel- nice location"

5
22/04/2016

This hotel has nice size rooms with large bathrooms. The bed was comfortable and the room was clean. The hotel is located beside a park with a creek. Very nice to walk along. It is located close to many restaurants an quaint downtown shops. A group of us were there for business and a few people took advantage of their spa facilities.

"Nice and Clean"

4
22/04/2016

Rooms were clean but pool didn't have towels. Had to ask every day. Keys would erase constantly and they were NOT near anything to erase them like phone or purse magnets. At one point front desk told us they only load one day at a time on the card then someone else said it was the batteries on the lock??? We were here for a week. Staff were really nice and I would stay here again. The only thing that almost kept me from coming here were the mgmt responses/rants on other people's reviews. Very aggressive and unprofessional. I trust TripAdvisor but do realize occasional bad reviews will happen and take them with a grain of salt so it is ironic that the mgmt not the reviews almost cost them my business.

"Pleasant stay"

4
16/04/2016

We stayed at this hotel with larger group that came here for aerobics dance competition and were satisfied with our choice of hotel. Service was great, enough of safe parking, great location with walking distance to restaurants with good food. Very nice pool and spa services that my wife used. Rooms are really clean and nice. We are long time Hilton Honor members but this hotel made us thinking about switching to another brand of the hotels :)

"Franchise outside but not inside"

3
29/03/2016

The Best Westerns are pretty much middle of the line and cost effective. However this hotel left a lot to be desired. The rates were very high compared to most and no restaurant not much was working, pool closed. So just a sleep over.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Each property is independently owned and operated. Best Western is not a franchise. We are sold out most weekends leading us to believe that our rates are competitive within our market. Our pool was never closed so it may be possible that you may have the wrong hotel? We have never received any communication or complaints of this by you or any other guest. Our fully equipped kitchen and banquet facilities are used regularly for private functions therefore they are unavailable to the public but there are 10 restaurants within a minute walk. Best Western Plus Perth is centrally located on a beautiful park with a river running through it in beautiful downtown Perth. The guest rooms have heated floors with hydrotherapy jet tubs, and the hotel boasts a world class Aveda Spa and a hair salon as well as an indoor mineral salt water pool, hot tub and eucalyptus steam room. Our complimentary hot breakfast is available until 10 am and we offer royal Dalton plates and mugs, fresh made waffles, real maple syrup, whip cream, fresh strawberries, milk chocolate chips, fresh cracked eggs, thick sliced bacon or sausages, fresh baked muffins and a variety of bread product as well as 100% juice and premium coffee. Best Western Plus Perth Parkside Inn and Spa is an award winning hotel, not only by Best Western standards but industry wide. Best Western Plus Perth has won the Prestigious Directors and Chairman Award every year for highest level quality assurance score in all faucets of the hotel industry, as well as Trip Advisor Award of Excellence, CAA Diamond Partner Award, Medalia Award for #1 in Customer Loyalty, Perth and District Chamber of Commerce Business of the Year Award, as well as countless others. These awards and our commitment to superior customer care have led to Best Western using us in their nationwide promotions such as placing Best Western Plus Perth on the cover of their brochure for anyone wishing to build or renovate a Best Western hotel, and Best Western has placed our hotel picture on the desk mats in every Best Western hotel room in North America. Our hotel is also used on Best Western university training courses.

"Delightful hotel and spa"

5
07/03/2016

Our 2 night stay was very pleasant. The room was spacious and comfortable. The spa was outstanding. A word of advice -- the rooms have very basic cable, no option for movies, and a streaming device did not work. There is little entertainment in town and if you're looking for a quiet night in to watch movies, bring your own hdmi cable and player.

"Luxury, value and convenience"

5
06/03/2016

My girlfriends and I decided we needed a spa day and so we booked a suite at the Best Western Parkside Inn & Spa in Perth. We all live about an hour away from Perth and with the amenities offered at this hotel this was the right choice in so many ways. First the location is perfect for walking downtown, restaurants, drugstore specialty shops you name it Perth has it. The suite was very well appointed with lots of room for the 4 of us to sleep without disturbing one another. Bonus 2 bathrooms! A big plus with 4 women. The kitchen featured a bar fridge, microwave, dishes, cutlery and glasses. (We brought our own wine glasses) I was surprised none in cupboard. Windows and balcony doors so we could get some fresh air. The room was quite toasty even with the heat off. Although our room overlooked the Park, not much to see this time of year but we will definitely return in nicer weather. The Pool, hottub and spa were amazing. The Spa staff were so friendly and welcoming. I will review them under their name as they deserve their own.Parking was great and the front desk staff could not have been more helpful. Shout out to Mike the night clerk who sent a lovely young woman to setup our DVD player. (had to go out and buy one as none in the room but no biggy) I'm sure they had movie channels or something we just wanted to watch our own selection of girly movies. I could go on and on but find out for yourself and be sure and go to Fall River Fashion on Gore Street, Big winter sale on now and the prices and quality are out of this world, Michelle sure knows what woman want when it comes to fashion.

"Rude staff"

3
01/03/2016

The front desk staff were incredibly rude. Would not switch me to a room with a bathtub, because I had booked through expedia. The response was "that's why you shouldn't book through third party websites".

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
We are sorry that Expedia was not clear about what you were booking with them. Our knowledgeable front desk staff attempted to explain the contract you had entered into with Expedia, and that we are unable to void or alter that contract. The room you were provided with was exactly what Expedia booked with us in your name, and our courteous staff went above and beyond to give you the absolute best room of the type booked, which included a view of the beautiful Stewart park and a balcony. The room type that you had requested to move to was available at the time of booking through either Best Western or Expedia, for an additional $27, which you chose not to purchase.

"Not the Best Best Western Ive stayed in"

3
17/02/2016

The hotel is in a great location and the checkin was painless and quick. The room looked like a Best Western but found the bed to be extremely uncomfortable. As I was ill during my stay I spent a lot of time in it and it was very creaky. Not sure what the replacement bed policy is for BW hotels but I think this one was past its expiry!! Everything else was OK, especially the staff, who were always friendly and helpful. The breakfast was little hit and miss with food running out rather quickly and inconstancy in the items offered, (One day bacon and then not seen again!) It was also cleared away at exactly 10:00 even though there was still people eating.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Thank you very much for your compliments regarding our staff and breakfast. It is great to know that our guests enjoy their dining experience so much that they wanted to stay even after it is closed. Our guest rooms are equipped with top of the line $3000 Serta comfort plus pillow top mattresses and box springs, last purchased in January of 2016. The mattress sets rest on Best Western required industry leading metal bed bug protection frames. Perhaps that is the noise that you heard? Best Western Plus Perth is centrally located on a beautiful park with a river running through it in beautiful downtown Perth. The guest rooms have heated floors with hydrotherapy jet tubs, and the hotel boasts a world class Aveda Spa and a hair salon as well as an indoor mineral salt water pool, hot tub and eucalyptus steam room. Our complimentary hot breakfast is available until 10 am and we offer royal Dalton plates and mugs, fresh made waffles, real maple syrup, whip cream, fresh strawberries,milk chocolate chips, fresh cracked eggs, thick sliced bacon or sausages, fresh baked muffins and a variety of bread product as well as 100% juice and premium coffee. Best Western Plus Perth Parkside Inn and Spa is an award winning hotel, not only by Best Western standards but industry wide. Best Western Plus Perth has won the Prestigious Directors and Chairman Award every year for highest level quality assurance score in all faucets of the hotel industry, as well as Trip Advisor Award of Excellence, CAA Diamond Partner Award, Medalia Award for #1 in Customer Loyalty, Perth and District Chamber of Commerce Business of the Year Award, as well as countless others. These awards and our commitment to superior customer care have led to Best Western using us in their nationwide promotions such as placing Best Western Plus Perth on the cover of their brochure for anyone wishing to build or renovate a Best Western hotel, and Best Western has placed our hotel picture on the desk mats in every Best Western hotel room in North America. Our hotel is also used on Best Western university training courses.

"Not worth the cost"

3
15/02/2016

The hotel is clean and well maintained. The staff right from the day we got there were unfriendly and rude. We rented a suite with kitchenette, stocked with the very minimal supplies. It was a long weekend and the "breakfast" ran out of many items before the weekend was over. There were lots of patrons and not enough seating, the staff refused to open the room beside the dining area (a room that has glass sliding doors opening into the dining area) because it was "set-up" for an event the following day. Looking through the glass there were a few tables with chairs out.. No decor, table clothes etc... The staff also shut the pool down early claiming there was a "fouling", which was never seen by any of the other families we were with at the pool. Unfortunately the staff seemed resentful of how busy the hotel was...the staff even put up quiet signs at night over the elevator license certificates and were kicking people out of the chairs outside the elevators (why have chairs there if you can't sit in them???) I feel bad for the ownership that has put a lot of money into maintaining and providing a beautiful hotel only to have the staff make it a miserable place to stay.

GMPERTH11, Front Office Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Each Best Western is independently owned and operated. We are a rewarded TripAdvisor property because we care about our guests. At our location we have a Guest Conduct Policy in which every guest signs upon check in. This is to ensure that all paying guests have a great stay with us. Even though you signed this you chose to disregard it. The chairs outside of the elevator are for sitting , however they aren't there for guests being loud after hours. This disrupts other guests that are trying to have a relaxing stay with us. As for breakfast, when you have a hockey team (AS YOU WERE PART OF) all come down at the same time it does get hectic for all hotels in that situation. That is why we offer breakfast between 7 - 10am. We did not run out of items for breakfast at all. We prepared for a sold out weekend ahead of time and had plenty of food to serve our guests. Our Front Office Manager went above and beyond in bringing another table and 10 chairs into the breakfast room to accommodate your demand. As for opening the meeting room, unfortunately we could not let you in as it was indeed “set up” for a “meeting” as you were told. As for the pool issues, it was shut down early due to damage and unsafe behavior. There are signs clearly marked stating that there is NO JUMPING OR DIVING in which was disregarded. We care about the safety of all of our paying guests and because rules were not followed we chose to shut it down early. As for the quiet signs in the elevators, these signs are up at all times reminding our guests to please be considerate of other guests by keeping voice levels and conversation to a minimum in the hallways. Not all of our guests are up for a party in the hallways after hours. Some actually come for a nice relaxing getaway. We do maintain and provide a beautiful hotel on the Stewart Park along the Tay River and we thank you for your comment. Our staff goes above and beyond but unfortunately they do not bend rules for guests that insist on breaking them.

"Simply stunning hotel"

5
15/02/2016

This beautiful hotel overlooks a scenic park. The view over the park is wonderful, especially in new fallen snow. Be sure to ask for a room with a view. The hot tub and pool were very comforting after a brisk walk around charming Perth. Front desk staff are very welcoming and helpful. Great full hot breakfast as well. We will return in the summer because they have a great golf package.

"review"

3
12/02/2016

unfriendly staff, ok hotel room. Was expecting more for the price. Were not smart when accommodating a large group. Put us all on different levels. It was close to the location we were going or I would of stayed at a cheaper hotel. For the price I wasn't blown away.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Thanks for your thoughts, but we are a little confused as it appears that our staff went above and beyond for you. We have completed a full review of your stay because we care about each and every one of our guests. We see that you booked with a third party booking party and not with us. The information provided to us from the third party booking site states that you reserved a room for two adults, for a one night stay at the third party booking rate. The Perth Parkside Inn & Spa staff clearly went above and beyond and provided you with an early check in to a room with a hydrotherapy jet tub, and also gave you a $20 discount off of the rate that the third party booking company gave you. We also provided you with no charge local and long distance calls, breakfast for two, parking, wi-fi, access to our mineral and salt water pool and our world class Aveda Spa and hair salon. In reference to our lack of professionalism in assigning rooms, we did not put a group together as there were no group bookings within which to put any individual reservations. Reservations are a first come, first serve basis. Sorry that you didn't feel that your discounted room in our award winning property, and our competent staff was not good value. We are 100% certain that no hotel in the area can compare.

"Best of the Best"

5
10/02/2016

Beautifully clean, new, crisp, great staff. We informed staff at checkin at night that we were leaving early in the morning and they were nice enough to provide us with a brown bag of breakfast items. This place was right in the heart of Perth. There were many little pubs and diners.

"Central hotel"

4
09/02/2016

Great atmosphere overlooking the Tay River. The Tay River runs through Stewart Park. Lots activities in the Park, especially in the summer. This year (2016) is Perth's 200th anniversary. Lots of activities planned for everyone.

"Good location for business meetings."

5
08/02/2016

Great service as they helped with scheduling conference room and catering lunches. Large rooms (especially appreciated the heated bathroom floors). Free breakfast was a bonus. Gym/pool looked nice, but not time to use. Walk to many local restaurants for dinner.

"Great Getaway"

5
01/02/2016

Great Getaway weekend with my 3 daughters. The hotel was in a very convenient location to the centre of town. The hotel was very clean, comfortable beds, extras such as microwave, fridge, nicely decorated rooms, staff pleasant and very helpful, good variety for continental breakfast. As well, the pool area was very well kept and quite modern.

"Another great getaway"

4
14/01/2016

Went for a get away weekend with hubby. It was wonderful from the min we walked in the door. The entrance is beautiful and the rooms excellent. We have stayed here 3 or 4 times and every time the experience is excellent. We booked for the couples massage and again the staff at the spa were excellent. The room was a good size and very clean, and the housekeeping staff were very helpful with all my "extra" shopping items. The hotel is well within walking to the down town shopping. The window view would be excellent in the summer, we will just have to book for a summer weekend getaway!!

"Another Great Stay!"

5
16/12/2015

Had a wonderful experience again at the Best Western Plus in Perth. Always clean rooms and exceptional service. It is nice to know we can always count on a good experience when we book here. Love the pool, hot tub and sauna and it is our son's favorite hotel when we travel.

"Wonderful Place To Stay"

5
16/12/2015

My husband and I stayed here while visiting family. From the time we made our reservation until we checked out, we were made to feel welcome. We had a room on the top floor with a view of the park and small river. Every morning, the sun rise reflecting on the river was so beautiful. Our room was spacious, clean and the lamps on the night stands had outlets to charge your devices. There was a refrigerator and a microwave in the room, too. It did get cool at night and a warmer duvet would have been nice. There was no spare blanket in the room. The breakfast that is included in the stay was very good and the kitchen staff were very friendly. This hotel is an easy walk to the downtown core and Perth is a great town to explore.

"Great place to stay in Perth!"

4
03/12/2015

The Hotel is well looked after and has great staff working there! The rooms are a good size, very clean and comfortable. You are within walking distance of downtown and all its great older buildings. The only down fall I felt was breakfast could have been better.

"Wonderful hotel and caring staff"

5
28/11/2015

Our experience at the hotel was great from the check in until check out. The hotel is beautiful and well kept. The staff are welcoming and even let us check in early to accommodate us, which was very appreciated. The room was large, bright, clean and the bed and pillows were great. Seriously, I slept like a baby even if a large event was happening in the lobby the hotel is quiet and calm. I wasn't able to try the Spa since we were only there for one night due to a hockey tournament, but next time we visit we will stay a extra night to try the spa. The pool and spa were super clean and quiet, the staff insure that there's always towels as they checked in frequently. The only thing missing was a bathrobe in the room. The breakfast was good, something to please even the pickiest eater, the bacon, sausage and eggs where good. The breakfast starts at 7am. Great stay and hope to stay again soon.

"Great Hotel for a small town"

4
27/11/2015

Had business in Perth, was skeptical to stay here, considered staying in a bigger town, but took the chance and it paid off !! Beautiful Hotel, it was nicer then the Big resorts in a large city, Clean and Comfy, Breakfast is free, but its boring and always the same, but there are enough restaurant choices all in walking distance, rooms are Big, clean and comfy... and the BED... i dies and went to heaven. Staff needs training on Customer service, but otherwise, I recommend this Hotel for all.

"Wish there was a "10 star" option"

5
14/11/2015

Got just as we expected. Friendly and helpful, efficient gentleman at the front desk. Huge, perfectly clean room with comfortable bed, tons of fresh pillows and a great pool area. Good breakfast with lots of options We're only 1 day in to our 2 day stay and we're already perfectly pleased. Thank you, Best Western

"Wish I could stayed longer!"

5
13/11/2015

Loved the comfort, cleanliness and service at this hotel. My room was very spacious with a desk, seating area and large cozy bed. The bathroom was beautiful as well. I wish I could have stayed longer to enjoy the spa. They use Aveda products, my favorite. The check in process was fast and efficient. In addition, I was checked out in advance of leaving the hotel which was very convenient. Highly recommend staying at the Best Western Parkside Inn and Spa.

"It was ok"

3
11/11/2015

Spacious room and reasonably clean. That's about where the niceties ended. We tried to check in an hour early but our room was not ready (that has NEVER happened to me before), coming from Alberta their was a time difference. My kids were tired, just wanted to rest... When we did finally check in we were given a room with one king bed (for a family of four). No sofa bed or anything. We were part of a group attending a wedding so luckily a family member switched rooms with me so we had a room with two queen beds. We both informed the front desk staff of the switch and she made a note, however, at checkout time the incorrect credit card numbers were on the invoices. Took days to sort out. Along with that fiasco the pool's hot tub was out of order... We typically enjoy Best Western's however, this one was not great.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Just to be clear. You did not book a room at our hotel. The wedding that you were attending was at a competitor's property, not ours. You did not pay for a room at this hotel. Your friend booked several rooms at our hotel through a third party booking agent.. It was she who booked a room with a king bed for two persons and assigned the room to you. You then showed up at the front desk with four people demanding a room with two queen beds. We didn't charge you for these extra people. We were completely booked up on that Saturday night, as we are for for every weekend of the peak season, however, the front desk agent juggled things around to accommodate you without inconveniencing other guests. Our check in time is anytime after 3pm as stated on our website and the third party website that your friend booked on. It is unfortunate that she didn't inform you of this policy, so that you wouldn't have arrived so early. The front desk agent still managed to have you check in before 3pm. We are confused as to your issue regarding the room payment since it was charged to the credit card of the friend who originally booked the room. Our policy for weekends during peak season is a pre-payment of the room at the time of booking, and a 60 day cancellation, as is stated on our website and on the third party booking agent's website that the friend booked with. Your credit card was not part of this transaction. As to our hot tub, at no time in the month of October was the hot tub out of service.

"A treasure surrounded by treasures!"

4
05/11/2015

During a trip to Perth, Ontario my wife and I had the pleasure of spending a few days in the recently renovated Best Western Plus Perth Parkside Inn and Spa. While not an Inn ... in the traditional sense, the hotel and staff did provide us with a welcome respite from the world. We awoke to a FREE piping hot Breakfast of eggs, waffles, cereal, sausages and the like for a truly Continental Breakfast. All complimentary along with parking, Wi-Fi and smiles. The 54 spacious rooms, 7 luxurious Suites, and Hydrotherary Jet tubs, microwave and fridge in every newly renovated room mean that they are serious about their business! A modern fitness center and spacious pool abound. The Inn offers special packages for athletic and cultural events within the city. Located within the Historic district - great for young and old to stroll by the water or in the park!

"Nice Place to Stay!"

5
28/10/2015

Upon my arrival, I was greeted by friendly staff who made check in quick and simple. The lobby and front entrance were clean and free of any clutter. You are a short walk to the downtown with various dinner options and sightseeing locations. It does appear to be a newer hotel. The room was clean and it was a comfortable stay overall. I did take advantage of the free breakfast with both hot and cold items. It was a good start to the day. I would stay here again without hesitation.

"Definitely will be one of my top three hotels"

5
27/10/2015

Excellent service and very nice facilities. The rooms were clean and very comfortable making this hotel a very good choice for staying away from home. The hotel personnel was very nice and ready to serve you with a great smile.

"Noisy rooms and rude GM"

1
20/10/2015

Beware when booking rooms ask for rooms NOT over the party room where music blares till 1AM. I booked 5 rooms for 2 nights a year in advance for a wedding (at a venue across the street) and 2 of the rooms assigned to us where directly above the party room. Impossible to sleep. When I spoke to the GM on the phone about it, he hung up on me.

"unbelievable weekend"

5
14/10/2015

We ventured to Perth Ontario for a weekend getaway of bike riding and sightseeing. And what a wonderful weekend we had... The check in at the Best Western was quick easy and carefree. We booked a suite and upon checkin found it to be clean, well maintained and unique. This property is centrally located in town and within walking and biking distance of pretty much anything desired. The park setting in back of the hotel is wonderful and simply adds to the character and charm of this unique property. The front desk staff was simply wonderful, they helped us with the storage of our bicycles in a safe area of the hotel. meaning we were able to park our car on Friday evening and not move it again till our departure on Sunday.. Breakfast was typical but did not diminish our stay at this simply wonderful property. We would love to stay here again and would defiantly recommend it to anyone wanting to stay in the area

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
We are extremely pleased that your stay was so wonderful. Thank you very much, indeed, for your effusive compliments on our location, our staff and our property itself. It is rewarding to welcome such enthusiastic guests and we are looking forward to your next stay

"Beautiful and Historic Perth"

5
11/10/2015

Your stay at this Best Western will not be disappointing. The locations is excellent making walking around the historic downtown east and convenient. The hotel neighbors a beautiful park and provides a great place for a morning walk before or after breakfast or for a leisurely afternoon stroll. I highly recommend this hotel if visiting Perth.

"Great Relaxing Stay"

5
02/10/2015

Had a girls getaway and the spa and pool was very relaxing. Restaurants are within walking distance and the downtown has many quaint shops for a great shopping experience. Would not hesitate to book this hotel again.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
We are pleased that your girls'weekend with us was such a success, and that you got to enjoy our world class spa, as well as our central location in downtown Perth. We look forward to your return visit.

"Happy to recommend this hotel"

4
01/10/2015

Stayed here overnight while on our way to Montreal. Excellent hotel. Modern spacious room with good ensuite facilities. Complimentary breakfast with selection of hot and cold food,including waffle maker. Staff were very pleasant and helpful,especially the lady in the breakfast room. Although there was a wedding on during our stay,there was no problem with noise. Free parking and wifi as well. If we're ever back in Perth I'd book this hotel.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Thank you very much for your positive response in regard to your stay at our hotel, the amenities provided, and our friendly staff. Your compliments will be passed along to our team. We look forward to your return.

"Bridal Party Pre-Wedding Accomodations"

5
27/09/2015

My bridal party and I stayed in a suite the night before my wedding. The room was perfect for getting ready in! We had more than enough room for hair and makeup, photos, and dresses and suits! The bed, pullout couch and cot were great. Our room had an incredible view and we had a great time there. Their continental breakfast was great with bacon, eggs and fantastic waffles.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Congratulations on your recent wedding! We thank you for taking the time to share your experience here at our hotel, and we are pleased that you enjoyed your spacious royal park suite's view of beautiful Stewart Park, as well as our continental breakfast and other amenities. Best wishes.

"Enjoyed our stay!"

5
22/09/2015

We enjoyed this Best Western very much. Perfect location, backing onto the stunning park. Walking distance to everything. Spa was beautiful and very well done. Decor was beautiful. Staff was very friendly. We look forward to making this one of our regular stays.

GMPERTH11, General Manager at BEST WESTERN PLUS Perth Parkside Inn & Spa, responded to this review
Thank you for such glowing accolades. We are certainly pleased that you enjoyed your stay so fully, and that you had the opportunity to enjoy our Parkside Spa.We will pass your positive feedback on to our staff. We look forward to future visits.

"Disappointing 2nd Time Around"

3
21/09/2015

Unfortunately my wife and I were disappointed in the disruption of guests being loud at 2am after attending a wedding, while we were sleeping. This went on for quite awhile and did not get to sleep until 4am in the morning. The flushing of the toilet was broken and we needed to manually flush it. We noticed spiders in the bathtub and a beetle on the ceiling. Overall not a very pleasing but tolerant overnight stay.