Best Western Plus Hotel Kelly Inn,  Omaha

4.0/5  - basé sur 681 notations.
4706 S 108th Street, 68137-2301, Omaha, United States - Ver el mapa
+1 402 339 7400 +1 402 339 5155

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Un hotel de primera en Omaha debe combinar una fantástica ubicación con todos los servicios que hagan que los huéspedes se sientan como en casa. En el Best Western Plus® Kelly Inn los huéspedes estarán situados junto a las principales atracciones de la zona, como por ejemplo el zoológico de Omaha y el estadio TD Ameritrade Park, así como innumerables restaurantes y tiendas. Además, al contar con un parque acuático cubierto para los más pequeños, este enclave es idóneo para sus próximas vacaciones en familia. Los hoteles de Omaha se han diseñado para proporcionar el mayor nivel de comodidad a los grupos de viaje por la zona, tanto si se encuentran aquí para disfrutar de una estancia de una noche como de estancias prolongadas. Con una excelente ubicación a la salida de la carretera interestatal 80, los viajeros podrán desplazarse por la zona con toda comodidad desde este acogedor hotel de Omaha. Los huéspedes podrán disfrutar de una excelente ubicación junto al CenturyLink Center Omaha, al tiempo que los huéspedes en viaje de negocios que tengan previsto visitar Werner y Pitney Bowes pueden contar con este hotel para disfrutar de un acogedor segundo hogar. Tanto si se encuentra de viaje en la región para asistir a una reunión en CenturyLink como a un evento especial, durante su estancia en este impoluto y apacible hotel podrá comenzar su viaje de la mejor forma. El generoso espacio para reuniones en este hotel de Omaha puede utilizarse para celebrar reuniones, entrega de regalos para bodas o incluso pequeñas reuniones familiares. Aquí encontrará el enclave idóneo para encargarse de sus asuntos de negocios o disfrutar de una ocasión especial. No obstante, son nuestras habitaciones el lugar que realmente destaca de nuestro hotel. Minineveras y microondas en todas las habitaciones. Algunas habitaciones son aptas para mascotas, por lo que podrá traer a absolutamente toda su familia. En este hotel de Omaha podrá encontrar unas tarifas muy competitivas durante todo el año y un personal que se esfuerza al máximo para proporcionarle el mejor servicio posible. Tanto si se encuentran en viaje de placer como de negocios, los huéspedes merecen sentirse como en casa durante su viaje. Reserve una relajante estancia en el Best Western Plus® Kelly Inn y saque el máximo partido al hotel más cordial de la ciudad.

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Habitación 1

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Basado en la opinión de 682 huéspedes
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Excelente
 
360
Muy bueno
 
204
Bueno
 
68
Mediocre
 
28
Horrible
 
22
Con amigos Con amigos 17
De negocios De negocios 90
En familia En familia 437
En pareja En pareja 81
En solitario En solitario 25
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Best Western Plus Kelly Inn,Omaha
  • 5
    « Overnight getaway »

    We love staying here. Close to the malls and restaurants and great swimming for the kids! We like to stay at this motel due to location and amenities! It is close enough to all of the entertainment options in the Omaha area!

    5
    « Amazing! »

    We really enjoyed our stay at their Best Western. Clean hotel, friendly staff, great breakfast, and most importantly a very warm pool!!! Perfect place for kids. We will definitely stay here next time we visit Omaha.

    5
    « Exceptional Best Western »

    This Best Western's accommodations were outstanding. The staff was courteous, efficient, and friendly. The rooms were immaculate, with the amenities that are most helpful to travelers. We spent a restful night sleeping on such comfortable beds.

    4
    « Omaha, NE trip for North American German Club Delegates Meeting »

    Initially the room had a musty odor. After some air conditioning (cooling), the room felt and smelled better. The beds were a little soft and lumpy. That was the disappointing part of the hotel stay. I was very pleased with the check in/out and courtesy provided to our group members. The breakfast offered each morning was the best I have had at any hotel. There was plenty of space to move about in the room. The roads in the area of the hotel need some attention.

    5
    « First time in Omaha! Not Disappointed! »

    I traveled to Omaha for a conference and stayed at the Best Western Kelly Inn. After long flights and waiting for a transfer in between, my travel companion and I were exhausted. When we opened the door to our room, we were delighted! The beds looked so comfortable, they were calling our names. The first thing we did was drop our luggage and tested them out! Our overall experience was great! Friendly staff, clean bathroom, clean linens, and clean carpets (except for under the bed, needed a vacuum. I'm hoping the housekeeper simply forgot.). Great value for the price point. We would stay here again!

    3
    « Good Hotel and Staff, POOR Fitness Center »

    If you want an indoor workout this fitness center will not be the place to go. The treadmills and bench press didn't work. The room was very warm for a workout and the other equipment barely works and is very dated.

    4
    « First time in Omaha »

    The Best Western Plus chain of hotels is the best value for your money today! The service is always friendly and the Omaha facility is no exception. They were doing some construction but that did not alter the wonderful service and helpfulness of the staff!

    5
    « Best family friendly place ever! »

    Cleanliness and staff friendliness and service are the best! Our grandkids love the pool and the breakfast has everything one could want! Try them, you won't be disappointed!From the manager Carol to the front desk staff to housekeeping they make you feel at home. This is our home away from home when we are travelling:)

    5
    « Excellent Hotel with amazing staff. »

    I have stayed in a lot of different hotels due to the nature of the work I do. I have to say that this is one of the best hotels I have had the privilege to stay at. The staff are friendly, professional and very courteous. All of the staff are wonderful people and always do their best to take care of everybody that walks through the doors. Santos and Kerry are the only names I can recall off the top of my head, however, every member of staff at this hotel deserves recognition for their excellent customer service. The rooms are always very clean, the housekeeping staff do an excellent job of maintaining the hotel. The pool/hot tub area are very well equipped for both children and adults and the fitness room is one of the better ones I have seen in a hotel. Overall I am delighted with my stay at this hotel and would 100% recommend it to anybody looking for a place to stay in the area.

    3
    « Great pool for small kids but weekends get rowdy with too many kids in the pool. »

    We love this hotel overall. We have stayed here year after year with our kids. The pool has a max depth of 3 ft which means our 5 year old can walk the entire pool. The staff is always friendly and helpful. The rooms are clean and the hotel is driving distance to shopping and restaurants. All good things. On our most recent visit we did have issue with elevators. One elevator was completely non functioning. The other had sporadic issues which did result in hiking up 5 flight of stairs and some door closing issues. The other issue we have is that every single time we stay here on a Saturday - there is a preteen birthday party and it always results in a rowdy pool area. There are too many kids for a small pool and they make it unsafe for smaller kids. I wouldn't be mentioning it if it didn't happen every single time we stay on a weekend. This most recent time appeared to be two separate parties with no less than 40 kids in a small pool. It was too much. Our smaller kids had a hard time keeping above water because the party kids were jumping over each other and going down the slide two at a time. We were hit in the face and head with pool toys repeatedly. We have loved the hotel in the past but I think I will think twice about staying on a weekend again.

  • 5
    « Santos is an amazing person she is very friendly she is very helpful she great. »

    Love It!!! Santos was the best!!! Very Clean Rooms!!! The pool and hot tub very kid freindly. the breakfastism amazing the ladies that work the kitchen are very friendly they are very helpful when i have a question they got the answer the food is nice and hot adariana is her name and santos and jasi and ambre they are great people. for the reception it is awsome the service is good the light snack is pretty good love the people best western Kelly inn is awesome to stay at.

    5
    « Best customer service in town. »

    Ended up here due to another hotels mistake. Found the friendliest and most helpful staff around. Aubrey at the front desk fielded all my questions and booked me in on 10 minutes notice while I was driving to the hotel. Entire staff was friendly and on point! Zoo package made the kids trip. I will be back and stay here again.

    5
    « Great Place to Stay »

    Very child friendly -I stayed with my 5 grandchildren ages 7-12. They had a great time in the pool and I did not have to worry about the "deep" end. The staff was very friendly and accommodating. The rooms were large and clean. The breakfast was the best I have ever had in a hotel with a large enough variety to please 5 kids! I will definitely stay again if I am down that way. Thank you so much for the great memories for us.

    5
    « Great place for families »

    The pool was so much fun, and the water was nicely heated. The dark curtains in the room made for great sleeping for all 4 of us. The 12 o clock check out time gave us plenty of time to eat breakfast and get packed. The in-room amenities were great too.

    5
    « Quick family trip »

    Great place to stay with kids! The pool was great for kids all ages with 2 slides! The rooms are spacious and clean. Liked having a sink outside the bathroom. The breakfast had a lot of options. We will definitely stay here again!

    4
    « Good »

    We enjoyed the hotel. The staff was very friendly. The room was clean and nice. The beds could be replaced but they were ok. The pool was kid friendly. My grandsons enjoyed it a lot. Please paint the pool area.ans.clean the restroom in the pool area. Also do not have a electrical cord running in the bathroom on a wet floor. Breakfast was also a very good spot. We will stay again.

    5
    « Extremely Family Friendly »

    This hotel is perfect for anyone with small children. We are staying here for 3 nights and have had no complaints at all. The breakfast in the morning is AMAZING! Oatmeal, cereal, breads, biscuits and gravy, waffles with yummy toppings, sausages, scrambled eggs, omelets and more! They have a very awesome swimming pool that goes from 1ft-3ft and includes a couple lily pads and 2 water slides. Our little one has had a blast in the evenings swimming. Rooms are very clean, and everything looks to be remodeled. Workers come in and make bed up and change towels every day. Nothing bad to say about this hotel and attached is a yummy BBQ joint. You won't be disappointed at all here!

    5
    « Best Weekend! »

    My family had our yearly get together this weekend at this hotel. They let us rent a meeting room for a very reasonable price and set us up in a convenient location. Because we had several rooms we were also given a reasonable rate. All of our rooms were near each other and even on the same floor! We were welcomed by a friendly warm person the minute we walked in and the great service continued all the way through check out! The free breakfast was beyond most free breakfasts offered and the food was hot and always being refilled. The pool area was spotless and our families spent many hours there. The person in charge of fresh towels worked hard to keep the wet towels empty and dry towels stocked. We will definitely be making more reservations at this Best Western!!!

    5
    « Good time had by all »

    Very clean and safe feeling environment. Has the cleanest hot tub and pool that I have been too. The only thing I would change is depth of pool that has the bigger water slide. The beds were very comfortable. They had a good variety for breakfast. Coffee wasn't too bad.

    5
    « Very nice establishment. »

    The facility appears to be very well cared for. We stayed one night. It was very quiet and comfortable. The complimentary breakfast was good. All staff who we dealt with were friendly. The parking area is well lit and all entrance is in the front door lobby area so it feels very safe and secure. I found the listing in our AAA Tour Book and it didn't identify in the description that they allow pets but when I called they did say pets were allowed which worked out good as we have a small dog

  • 5
    « Nice hotel, we would visit again. »

    Clean hotel, nice rooms that appear to be recently renovated, great breakfast selections, clean breakfast area and plenty of room for seating, kids loved the pool area, staff was very friendly, a lot of restaurant options in the area. I would recommend again!

    5
    « Great for toddlers »

    Stayed for 2 nights over Presidents Day. Front desk staff was welcoming, we had a quick and easy check in. Our room was very close to the lobby, and I worried about noise, but it ended up being very quiet. Room 105 was clean and updated. Breakfast in the morning was great. Food was warm and fresh. Staff was all very friendly. We love the idea of a water park, but with a 3 and 5 year old, large slides and deep pools is intimidating. This pool ranges from 8? to 3 feet deep. Slides were fun, hot tub was nice. We had the pool completely to ourselves most of our stay!! Only complaint: the bathroom could have used a couple more hooks for swimsuits/towels. Definitely would stay again!

    5
    « Convenient and dog friendly »

    It's great to have a hotel you can count on when you travel on a route several times a year. We know we can book a room here that is clean, has friendly staff, and our dog is welcome. She is eager to get in the door for her treat. The in-house restaurant is much appreciated after a long day of travel and the breakfast helps us get on our way in the morning.

    4
    « Great Pool for a 3 and 8 year old. »

    We brought our grandkids to the Omaha Zoo and decided to stay here the night we arrived. The pool has about an 8? deep entry. There are also 2 stairs in the shallow end and a ladder in the deeper end (3 foot, I believe). There is a Lilly Pad and a Raft anchored in the shallow end. They have both the kiddie frog slide and a larger one that most young children can go down alone. The pool is small and just a few families and it's crowded. There are tables and chairs in the pool area. There were plenty of pool towels available. Not until we checked in did we find out the hot tub was not working. Sounds like it hasn't for some time. The room was large enough and had both a fridge and a microwave. The room was clean and the hotel was easy to find. The breakfast had both scrambled eggs and a Southwest scramble. There was potatoes and sausage as well as pancakes and muffins. Plenty of dairy products and coffee. They also had a waffle machine with several options for topping including Nutella, peanut butter and sugar free syrup. Very nice stay.

    5
    « Great stay: staff and rooms are excellent »

    The staff at this hotel are second to none. From the front desk to the resturant, they all made our stay the best they could. We arrived after a long 10 hour drive from Winnipeg Canada. Check in was a breeze. There were complimentary drinks (beer and wine) along with a light snack from 5pm to 7pm and full breakfast in the morning. The room was well appointed and clean We will definitely come back here next time

    5
    « Great Family Spot »

    We had a late Xmas with our family and planned to meet up here. We worked with Emily to set up the reservations and she did a great job. This place worked out great for the age of the grandchildren. The pool is very well set up for the younger kids. The rooms are very modern and clean. Breakfast was handy for family members to eat as they awoke. It's location was close to children's entertainment. We had a wonderful late Xmas there.

    5
    « Great experience »

    The room was spacious, sofa bed couch soft yet firm to lay on while watching TV. The bed was so comfortable, if I hadn't set my alarm for 9 am I would have slept until noon. The breakfast was the best I ever had. so many items to choose from. Hot and fresh. Front desk personnel were friendly and efficient. Next time I am in Omaha this is where I am staying. Location close to I-80 but you don't hear traffic.

    5
    « Very nice stay »

    I would definitely recommend staying here. I was traveling with my dog and they were very accommodating - no pet fee and treats for them when you check in. Room was very nice. Great hospitality hour and good breakfast

    5
    « Great stay! »

    Great customer service, spacious clean room. Nice breakfast selection. I always look forward to staying. Wifi works great. Temperature adjustment in the room is excellent. All staff are friendly and helpful. Thanks!

    5
    « Best Western Plus is the Best! »

    My boyfriend and I were driving back from Christmas and stayed at the Best Western Plus in Omaha Nebraska and we were very impressed with this hotel! We had our little dog with us as well as 2 boys and the hotel was less than $100/night with no additional pet fee! The pool was closed unfortunately but the beds were super comfortable and the breakfast in the morning was really good!! I give this hotel 5 stars and I will continue to stay at Best Western Plus hotels due to the pet policy as I often travel with my furry friend!

  • 5
    « If you're traveling with a dog, this is the best hotel »

    We stopped here on our way to Denver, and I'm so glad we did! Upon check in, we received a little package of dog treats for our VIP- Very Important Pet. The staff was incredibly helpful and accommodating. The rooms were spacious, clean and very well kept. The beds were comfortable- we slept like rocks! It was fun seeing all the other dogs staying at the hotel, I'm guessing word's got around on how great this place is because there were many fur babies around. All were well behaved. Breakfast was also super- much better than you can expect from a hotel breakfast. There were plenty of choices, even for picky eaters like my daughter. There was a yogurt bar, an oatmeal bar, hot breakfast items like bacon and eggs, biscuits and gravy, waffles, pastries, the list goes on and on. The only downside was that there wasn't much as far as areas to walk the dog, but it was a chilly night so we just went for a quick pee and ran inside to warm up. The heater was also a little noisy but it was a nice background noise for falling asleep. Would recommend this place to anyone traveling with a pet- or even anyone traveling without a pet. We were very satisfied.

    5
    « Excellent Stay for the whole family!!! »

    Very friendly greeting upon arrival. Quick check in was appreciated very much after a long day of travel. Enjoyed managers reception and then took kids to the fantastic pool area with hot tub, waterfall, floaties and slides! Rooms were spacious and comfortable and very clean. Breakfast was delicious and breakfast bar staff was very attentive and friendly. Will definitely stay here again!

    5
    « Alway stay »

    Wouldn't stay anywhere else but BEST WESTERN. They have the best of everything. They go out of there way to make you stay feel just like home. The location are well located., Around other stuff to do & eat.

    5
    « Home away from home »

    Myself and my wife stay here every time we are in Omaha. The rooms and staff are great . The hotel has easy access to major roads to get you where you need to be. Plus they will match thier on line price . The only thing I was a little disappointed in was I didn't get my normal upgrade ( gold member ). This is definitely not a deal breaker . We have stayed in many different rooms and all have been equally great . One thing I have noticed is there is very little turn over in key staff over the last 3 years I have stayed here . Which to me is great because it shows thier Determination , to making you feel at home .

    3
    « Questionable Staff »

    We stayed at the hotel over Christmas weekend. The General Manager was excellent, however the remaining front desk staff was questionable. They appeared to care more about the construction crew straying at the hotel than professionalism. They would be out smoking with the gentlemen and profanity would be loud and intimidating. They would leave the front desk unattended for a long amount of time. The rooms at the hotel are very nice but the atmosphere we experienced could prevent us from returning.

    5
    « Great place for kids »

    The pool is super FUN with the slide. The room is very clean and the place is dog friendly. I travel through Omaha 4 times a year and we always stay at the Kelly Inn. Great place for a reasonable price.

    5
    « Outstanding Hotel and Staff »

    I frequently stay at the BW Plus Kelly Inn. Their staff is top shelf and they always make me feel welcome. The property is in a good location, quiet despite the amount of traffic in the area with plenty of eating establishments close by. I'm always on my motorcycle when I stay there and I have no concerns about its security when there.

    5
    « Omaha Kelly Inn Best Western »

    I stay here at least every other week. The staff is always friendly, the rooms are clean and well prepared and the breakfast is a great way to start the day. For business travel, this is the best value I have found.

    4
    « Nice room »

    We called this hotel on a Sunday morning looking to see if they would have a Jacuzzi suite that night available as we would be driving all day. They did have 2 available. The location wasn't very convenient (for us traveling on I29) but we really didn't do anything else in Omaha to compare it to other hotels locations. The room was clean which goes a long way with me. Appreciated the complimentary snacks. Breakfast was good. All in all it was a good stay although with taxes it was $170+ for a suite on a Sunday night. I think if I had taken the time to call around I could have found a more affordable option.

    5
    « Our Favorite Stay in Omaha »

    We travel from Colorado to Illinois several times a year and the Kelly Inn is the best place to stay. Easy off and on the highway. They welcome our dogs at no extra charge. The decor is fresh and the hotel is always clean. And now they provide a hot breakfast free. What more could you ask.

  • 5
    « Best in Omaha »

    Great hotel, comfortable rooms and fantastic staff. I travel often and this hotel is indeed an oasis in Omaha! Excellent breakfast and cocktail hour in the evening. Carol and Kerrie are amazing as are the rest of the crew.

    5
    « Wonderful Family Reunion Location »

    My family (a group of ~25) gathered at the Kelly Inn for a Thanksgiving Family Reunion. The hotel rooms were wonderful, clean and very comfortable. We were located mainly on the 7th floor, and had access to the Cornhusker Room (which is also on the 7th floor) which we had use of Wednsday-Saturday. This made for a perfect setup for our family, a wonderful space for our big gatherings. The pool is designed for younger kids, and our little ones certainly enjoyed it. The staff were wonderful and accomdating. Breakfasts were fantastic, I can't remember the name of the lady in charge, but she was so sweet. Kerri and Emily were two of the ladies at the front desk who were always so helpful. The only complaint were from a few people who had a bit of trouble with temperature control in there rooms, but said it wasn't that big of a deal. The work out room is a bit to humid and hot to actually work out in, otherwise, no complaints. Thank you to the Kelly Inn for making our holiday gathering wonderful!

    5
    « AWESOME HOTEL »

    The staff is wonderful and it is a very clean updated hotel with a very fair price. It is in a great location in Omaha, close to the Interstates, Malls, Restaurants and Work. I will definitely stay there when I come back to Omaha.

    5
    « One night stay »

    I would have loved to stay longer but this was a turn around trip. I drove over 900 miles and needed a nice place to sleep. This is the Best! I had never been to Nebraska and finding a BW close to the place I was going was great!

    5
    « Gem »

    We arrived with our 5 mo old pup in the middle of America with no expectations! After an 8 hour drive from Chicago we were greeted by Emily at the desk who welcomed us to the hotel where accommodations included a happy hour with high shelf wines and beers and very substantial munchies. Our diet restrictions were even considered! We look forward to a full breakfast tomorrow before we continue our journey to Colorado. Thanks to Best Western and their wonderful staff for providing us a respite during our cross country trip!

    4
    « Good place to stay »

    The hotel was easy to get to - clean, takes dogs, accomodating for our large group. The mattress was a little soft but the rooms were nice size. Our family used the conference room and it was very nice.

    4
    « Great, kid friendly hotel »

    Our room was clean and comfortable. The pool was warm and the kids loved it. The staff was friendly and helpful. Our only complaint was the temperature in our room. It was very warm and we couldn't get it to cool down even with the AC on. We will definitely stay there again on our next road trip.

    3
    « Doctors appointment »

    The location was very nice and quiet. The evening had a cocktail hour and could have had a more better selection of food and drinks. When you have people that don't drink then what are you to do. Also could have had a more selection of breakfast items also. Overall it was good.

    5
    « Great stay »

    Booked a Zoo package directly through the hotel. Arrived early and was able to check in. Easy check in and great customer service. Property was clean and has great indoor pool area with kid slides. Two queen beds on fourth floor. Room was nicely renovated with flat screen TV, microwave and fridge. Very comfy beds and pillows. Room was smaller. Hallways still older Decor and doesn't match room. We will definitely stay here again based on proximity to zoo, accommodations and pool.

    3
    « Rude Housekeeping »

    The noise level on the 1st floor was very loud. We were placed near the walkway to the fitness and swimming area so there was constantly noise. Which I know the hotel can not control. Housekeeping was a nuisance. They would just barge into the room on the day of check out. They would not knock or give us notice they were wanting in to clean. They would just come in. A friendly knock would have been nice. Once my husband was getting dressed and the housekeeper came in. How about a knock first and a friendly- Housekeeping call out- We felt rushed like they were trying to hurry us out of there. It was my understanding that check out was 12:00 pm so please don't rush us and knock beforehand. I heard others complaining who stayed there also about this issue. The room was clean, the front desk ladies were friendly, the pool is very kid friendly and they serve a decent breakfast.

  • 4
    « Great except for Internet connection. »

    Really nice facility.Great breakfast ( extremely varied). Very comfortable bedding. It was a very good deal at a special rate of $100/night.Fast,convenient freeway access for the Zoo and Art Museum which were about 12 miles/20 minutes away. However the wireless connection on the 7th floor was problematical. My wife could not access the hotel wireless,.My cellphone the times I tried succeeded less than 30% of the time,so I was forced to use my data plan,which is annoying in this day. . My laptop seemed to get booted off after 50 minutes or so of low useage (reading the news,checking mail.etc. No video or music streaming,or large downloads. ) Ironically running "speednet"on it,showed a good speed (about 4-6 MB}, and my laptop/phone showed 5 bars when I actually managed to connect. It was possible to connect to the hotel wireless,only to get a "No Internet Connection", and "No IP address notifications".I am tech savvy and heavily traveled enough to know that this situation is not normal for other BW Plus hotels. Also -remember NE collects a total of 17.5% sales and occupancy tax-which really impacts a multi-day stay. Otherwise a pleasant 3-day stay.

    5
    « Best Western Kelly Inn »

    Great place for families to stay.. kids love the pool and and the breakfast is nice and so convenient. We have stayed here every year for 6 years with our family. This year there were 19 of us staying in four rooms.

    5
    « Our stay at Kelly Inn BW Plus in Omaha »

    It was perfect. We purchased 2 rooms with the Henry Doorly Zoo package. The tickets and snack packs were ready when we arrived, the rooms were clean and comfortable, our grandchildren were absolutely thrilled with the swimming pool. Needless to say, we all slept well at the Kelly Inn!

    4
    « Great for kids »

    I honestly picked this hotel for the pool since I was traveling with three kids under 9. It's only 1-3ft deep with a few slides. Perfect for my 3 year old. The room was clean, nice and comfortable. No complaints Breakfast was good with variety.

    4
    « Good hotel »

    Getting here with current construction around was challenging but worth it. Safe neighborhood. Quiet on the 5th floor. Large kiddie pool with 3 feet maximum depth. Good hot breakfast with the usual but I had bacon, southwestern eggs, hash brown squares today. My wife made waffles but they had ready-made pancakes. Room was classy and bathroom was spacious. The washbasin area was a little small. We set the temperature to comfortable 70 degrees and the beds were soft and extremely comfortable. TV had lots of channels. The exercise room was small but adequate. Machines old and rusty but functional. Knee extension/flexion machine and bench press/incline press were the only weights. I did the elliptical but heart monitor not working. 2 treadmills and 1 recumbent bike. The Culligan could use more water

    5
    « comfortable »

    hotel very clean overall - services good - staff knowledgeable of area - rooms were please, but noisy during the daylight hours. very restful after bed time. breakfast area large and roomy with a good breakfast choice.

    5
    « Nice place to stay »

    Very clean rooms and everyone was very thoughtful and nice. The breakfast was tasty and the employees in the breakfast room were very polite and helpful. The bed had lots of pillows to choose from which made sleeping very easy. Comfy bed too.

    1
    « Terrible »

    Both my parents room and ours were full of ants; our toilet flooded our room; fridge smell like something was rotting. Was offered no discount, and had to change rooms. Staff did not apologize for troubles.

    5
    « safe, quiet and comfortable »

    Close to the interstate, comfortable, clean and quiet rooms. Highly recommend when visiting the Omaha area. Felt very safe. Staff is helpful, friendly, professional and caring. Bed was a dream. Service is impeccable.

    5
    « Nice, comfortable »

    The hotel is conveniently located near the interstate, very friendly, caring and helpful staff. The rooms were comfortable, quiet and very clean. The bed was a "dream" come true. Recommend this hotel to single travelers and families as well.

  • 5
    « Wonderful Stay! »

    Rooms were very nice with updated decor. Kids had a blast in the pool - goes to 4 foot which was perfect for our kids. Amazing breakfast in the morning as well. We did the zoo package which includes tickets to the Omaha Zoo so the price was very reasonable as well.

    5
    « Excellent place to stay while in Omaha »

    I travel to Omaha for business frequently and always choose Bwko as my hotel. The staff is excellent from the day crew of Emily, Aubrey, and Carrie, to the night crew of Celeste and Chaylie. James and Jerome, the maintenance team, are great as well. This staff strives to Make Hotels Great Again, all without Russian interference. The hotel even has a happy hour M-thurs from 5-7 which includes snacks and free beer! The rooms are always clean and the wifi works very well. I enjoy staying here and wish the hotels I frequent in other towns were as nice as this one.

    5
    « Very nice »

    We had a very clean neat room. The swimming pool was perfect for our 3 yr old granddaughter to play in. Breakfast was nice, big variety to chose from. Emily was very helpful in recommending places near the hotel to eat at. Happy hour was a welcome surprise.

    4
    « Very clean »

    Fast checkin process. Friendly staff, room was spotless. Bed was very comfortable and hotel was quiet so I got good sleep. Wifi is spotty and slow. Breakfast was very good but it never changes so if your staying longer then a couple of days it gets boring.

    5
    « Favorite Stay of 16 hotel nights »

    Full bathroom, spacious, lots of plugs, roomy, spa in room, snacks and a restaurant inside the hotel "Tried Texan BBQ" WOW it was really good. Check in service was excellant. We were on the road for 25 days and 16 of those nights were in hotels. This was my favorite hotel of those 16 nights.

    4
    « Comfortable, good value »

    This was our first stay at this hotel. It was clean and fairly priced. it is conveniently located from which to travel to and from Lincoln for football. Breakfast was especially good. We may stay at this location again.

    5
    « Great Hotel »

    The hotel staff was very nice and friendly, above and beyond helpful in our stay. The rooms were clean and updated, and the beds were very comfortable. The pool was a great family friendly pool for kids, and hot tub for adults. The breakfast was very nice, lots of items to choose from, my kids loved the "make your own waffle". Overall a great hotel.

    5
    « most recent stay »

    My wife and I stay here every time we are in Omaha. This hotel is out standing for the money ( great staff , very nice and attentive to your needs ) ! If you are looking for the best value , this is the place I would recommend .

    5
    « Best BEST WESTERN - a real find »

    This hotel has improved in so many ways over the last 4-5 years. It is a true quality on every level. And the breakfast and the woman who runs the breakfast is the BEST. We will continue staying here and they even gave our dog some dog biscuits. Quiet and restful sleep.

    5
    « Excellent Best Western in Omaha »

    I was in Omaha for a family funeral and this hotel went out of their way to accommodate my stay. I also had my small pet with me and they were so gracious with my pet as well. This hotel is central to the greater Omaha area and it makes it easy to get around without any trouble. The staff was a 5 star in my book. The accommodations were top notch! A must stay hotel if you are in Omaha!

  • 5
    « Best hotel and service you'll find in Omaha! »

    I can not begin to describe how much the staff goes out of their way to accommodate their customers. I have been staying at this location for 18 years and I won't stay anywhere else in Omaha. I've witnessed the staff tolerate some pretty rotten customers with professionalism and go out of their way to please the unpleasant. I've watched and experienced their loyalty to their regulars. The hotel is always clean and any issue I've ever had with my room was taken care of immediately.

    5
    « Very comfortable beds. Clean rooms. Staff was wonderful!! This hotel has a great pool for kids.. will stay again! »

    Wonderful hotel! Room was clean and updated. Bed was very comfortable. We felt welcome. Pool is great for families. Staff was very helpful and friendly! Close to interstate and restaurants We will be back for sure!

    5
    « Excellent »

    Absolutely a delightful hotel with a phenomenal staff!!!! Very clean, wonderfully updated. Very pet friendly!!! The beds are comfortable. I love that there is a fridge and microwave in the rooms. The breakfast was wonderful and plenty. I highly recommend!!!

    5
    « Great family hotel! »

    This is second time my family and I have stayed here and we will come back! The rooms are clean, comfortable and quiet. You wouldn't even know there are pets allowed in the hotel! We really enjoy spending time in the pool, which is perfect for my young children! The free breakfast offers quite the spread with a comfy atmosphere to boot. Very happy with the price point compared to the amenities.

    5
    « best western omaha »

    came in ~6 pm w/o a reservation. santos, desk clerk, found me a great room at a great rate in minutes. room was large, clean, comfortable; amenities worth the small difference in price from other venues.

    5
    « Gem »

    Although it is an older property, it is in great shape. It is quiet and close to many food joints. The Breakfast lady Roz is worth the stay. She made a scrambled egg concoction with bacon and peppers that is the best motel breakfast I have EVER had. That alone made the stay perfect.

    5
    « One of the best »

    Love staying there. The staff are friendly & it's a nice location. Rooms are always clean. Love the express check out. Breakfast is one of the best around. Parking is always good too. There is gas stations & restaurants across the street. Even with in walking distance.

    5
    « Clean with Excellent, Friendly service »

    Even with very late overnight check in during a very busy weekend the staff were exceedingly friendly and helpful. They were more than happy to give suggestions on local attractions to see and directions on how to get there. If you're in Omaha, this is the place to stay.

    5
    « Family Trip to Zoo and Safari »

    It has been totally remodeled and the rooms are amazing, fresh and clean. The kids (7 & 11) loved the pool and the slide. Their continental breakfast was also amazing, everything was hot and fresh, lots to choose from. They also added a nice extra touch of appetizers and drinks like a little happy hour. This was an amazing stay, staff was so pleasant and answered any questions we had. It was so nice that I want to go back again and find something new to do in Omaha.

    5
    « My visit »

    We had a great time at the hotel. Everyone was very helpful to us from the moment we arrived. And the pool area was awesome. It's plenty big enough for all kinds of things. The view from our room was great as well.

  • 5
    « Quiet, comfortable hotel »

    This is a comfortable, quiet hotel. I was impressed with the lack of noise, given that the hotel was filled to capacity the night I stayed. The beds are comfortable, and there is a good selection of television channels. Wifi worked well. Breakfast included with stay was very good, and even had bacon!

    1
    « Rooms and breakfast were fine. »

    Check in took an hour and we had to be switched to a different room. We could smell odor as soon as we opened door and toilet was so full we couldn't flush it all. We reported problem, were switched to a different room and all was fine after that.

    5
    « Great room Good price »

    The room decor was perfect for sleep at night as it had good darkness factors. Rare in most hotels. Of course, daytime had plenty of light. The staff was friendly and efficient. Wish I had more time to stay. Don't know when I'll be in Omaha again and will choose Best Western again. It left a good impression.

    5
    « Absolutely fantastic! »

    This has to be one of the best hotels I have ever stayed in. Check in and check out were super fast. The breakfast was delicious and the 2 people working the breakfast were so nice. I have 2 kids (5 and 1) and they were so friendly with both of my kids. My 1-year-old smashed his finger in the trash can lid and the lady brought him an ice pack and then asked about his finger the next day. She was so caring. The room was clean and neat, and the beds were so comfortable! Normally, I bring my own pillow and I had forgotten to bring it on this trip. But the pillows provided were great! I didn't wake up with a sore neck or back! We had also forgotten a pack n' play for my 1-year-old, which they provided after I asked at check in. It was actually very clean and I was super impressed that they had it all set up for us! The pool was great for my kids, as I would say it was a cross between a splash pad and a pool. It has 2 slides, 2 rafts, and a big mushroom like thing that has water coming off of it. In summary, I would definitely recommend staying here and will go back to this hotel when I go back to the area again.

    5
    « family visit to Omaha NE »

    Professional and very clean. We enjoyed our stay and would return. Rooms very spacious and breakfast had something hot and cold for everyone. Location was safe and we did not feel we could not walk around the area.

    3
    « Family trip »

    This was our very first time staying at this hotel- everything was clean and breakfast is great- it was a busy weekend so getting food took almost 20 minutes but it was very good. The pool area was my son's favorite and their fitness center was small but clean and open 24hrs, which I appreciated. However, our room was right across from the housekeeping break room and they were VERY LOUD. We loved the huge windows and comfortable beds and if it wasn't for the crazy noice level it would have been absolutely wonderful!

    1
    « Vandalism to Vehicle / Theft of my personal property »

    I stayed at the Best Western Plus Kelly Inn and will not be going back I had items stolen from our vehicles while parked in the hotel parking lot. I ended up with $1000 worth of vandalism done to my vehicle. The Hotel did nothing to assist me in the matter. I filed a report like I was asked by the hotel, only to have the hotel's insurance company call me 3 days later to assume NO Responsibility! Not only did it cost me to stay at this hotel, I was never compensated for the $1000 worth of damage done to my vehicle. The general manager told me they aren't willing to do anything about the matter, so they don't admit fault. I'm not looking for anyone to admit anything, just would appreciate if Best Western Kelly Inn would try to make it right in some way as a guest at the hotel! I also asked if they have considered trying to get some assistance from a security type company to assist with safety on the property. I was told that it would be an expense and that they didn't want to do that at this time. So, for me and my future trips to Omaha what is protecting me and my family while staying at the Best Western Kelly Inn? Nothing! The hotel isn't responsible when parked in the parking lot which is private property and Best Western Plus Kelly Inn doesn't plan on hiring anyone from a security standpoint to secure the property so guests can truly enjoy their stay! So not only did I have to pay for my hotel stay I also got $1000 bill that must come out of my own pocket due to the Best Western Kelly Inn's unwillingness to assist me for my troubles when I was a guest at the hotel. Not only did I have this experience with vehicle vandalism, but, I also witnessed people get trapped in the elevator for over an hour. I recommend any visitor try to find a safer place to stay when picking your hotel.

    5
    « Great Choice »

    Met all expectations of myself and my family. Clean and updated modern rooms & staff extremely accommodating. breakfast was good and had almost anything you would want. Pool and patio was excellent for the children and family getting together. Will certainly use this hotel again.

    4
    « Great for families »

    Very nice hotel. Ice machine was broken and the elevator on one end was broken. Kids loved the pool very nice rooms and extremely nice breakfast. It was super nice to have the bbq place attached and not have to drag the kids out or drive around. it was really good. we were impressed overall.

    4
    « Great quality for the price »

    The hotel was clean and the staff very accommodating. Breakfast was very nice and the women who run it were friendly and helpful. I would definitely recommend this hotel to anyone staying in the Omaha area.

  • 5
    « Fun Time »

    Our family always has a great time at the Best Western Plus Kelly Inn!! The pool is fantastic and we loved the look of the rooms. The rooms are clean and the staff is approachable.We look forward to our next visit.

    5
    « Great location and Price »

    Outstanding location in west Omaha. About a 15 minute drive form the Zoo and other downtown attractions also just north of the Storm Chaser ballpark. Perfectly placed on I80. Great pool for the kids with a mini water park on the inside.

    4
    « Family Friendly and Then Some... »

    Everything about this hotel caters to families with younger children. The staff is approachable and friendly. The pool is incredibly entertaining for the younger crowd-the water is under 3.5 foot and the play equipment is fun - it even opens at 7 am. Breakfast is really accessible and offers something for everyone. Even my fur-nephew was welcome and doted on. Please note - if you are looking for a place that is super quiet all of the time, this is not it. This hotel is full of fun, giggles and the pitter patter of little feet early in the morning and in the evening hours. But if you are a family coming to Omaha for some fun- this is a great place to land in between your adventures. The location is convenient for a variety of dining options to drive to and grocery stores and gas stations.

    5
    « Nice stay, Thank you! »

    Property is well kept. Nice updates to the hotel. Spacious, clean room. Very comfortable bed! Breakfast has a nice big variety and is also well kept. Staff are very friendly and helpful during check in, check out and anything you need in between! I have seen maintenance personnel in the hallways and they were always friendly and helpful as well. The wifi always works great, I've never had an issue.

    5
    « Family trip »

    We experienced great service and a great experience! We will return whenever we are in the area! Hotel was clean, attractive, and had good amenities as well as onsite facilities for excersize and swimming.

    1
    « Vandalism to Vehicle / Theft and No Help from Hotel »

    We stayed at the Best Western Plus Kelly Inn and WILL NOT be going back in less than 24 hour period I witnessed a guy stuck in the elevator for over an hour on a Thursday morning with nobody showing up to help for 45 minutes after the hotel staff was notified of an individual stuck in the elevator, another hotel guest that got a window smashed out with a laptop bag and digital camera stolen from vehicle in the parking lot and I ended up with $1000 worth of vandalism done to my vehicle in the parking lot with items stolen and the Hotel did NOTHING to assist me in the matter. I called the Omaha Police department filed a report like I was asked by the hotel. Then to have their insurance company call me 3 days later to assume NO Responsibility! So not only did it cost me to stay at this hotel which was never compensated for I got $1000 worth of damage done to my vehicle in the process of staying at this hotel. I would try to find a safer place to stay when picking your hotel. I spoke with the general manager and was told they aren't willing to do anything about the matter so they don't admit fault. I'm not looking for anyone to admit anything just would appreciate if you would try to make it right as a guest at your hotel! I then asked if they have considered trying to get some assistance from a security type company to assist with safety on the property and that would be an expense and don't really want to do at this time. So, for me and my future trips to Omaha what is protecting me and my family while staying at the Best Western Kelly Inn??Nothing?they aren't responsible when parked in the parking lot and don't plan on hiring anyone from a security standpoint to secure the property so guests can truly enjoy their stay! So not only did I have to pay for my hotel stay I also got $1000 bill that must come out of my own pocket due to the Best Western Kelly Inn's unwillingness to assist me for my troubles when I was a guest at the hotel. Do yourself a favor and stay at a different hotel because they aren't responsible for anything. I'm extremely disappointed they were unwilling to compensate me for my troubles and damage to my personal property while staying here.

    5
    « Fantastic Family Fun! »

    From the AMAZING little indoor Waterpark to the first rate complimentary breakfast, we were most impressed with this Best Western Plus! The Waterpark is essentially a large, shallow (1-3 ft deep) pool, but with some excellent additions. The raining magic mushroom, the fun floatillas, and two slides (one big, one for littles) turn a run of the mill swim spot into a pool party extraordinaire! Our kids were worn out after just an hour of nonstop play--parenting win! Ooh, and don't forget the big hot tub, which was delightfully hot...nothing sadder than a lukewarm hot tub :) And while the breakfast bar seems to have the usual options: belgian waffles, bagels and an assortment of pastries, cereal, oatmeal, eggs and sausage, hot coffee...What sets this one apart is the high quality of the food. The waffle was better than some I've had at restaurants, and the bagel breakfast sandwich I made featured a succulent, well prepared sausage patty and "omelet eggs" packed with bacon, peppers and onions. Yum! We left most satisfied and ready for the road. The front desk staff were helpful, efficient and friendly, both last night and this morning. Finally the rooms were newly remodeled with comfortable beds, awesome a/c and a lot of channels on the tv. Seriously, the best overnight pitstop we've made in three years of family roadtripping.

    3
    « Road trip stop »

    Stayed here on road trip heading home. Our first room (non smoking) had an intense smokey aroma. We were changed instantly. Our room was clean. Beds and linens and towels were great. The breakfast was unexciting but I'm a vegan so there wasn't a large choice. Coffee was weak. There was tea. It was convenient.

    5
    « Great place to stay close to Zoo and downtown as well as shopping centers and places to eat. Kids loved the pool »

    My children ages 9,6,2 Loved the pool even though it was only 3 foot deep the slides make up for it! Great central location. Very accommodating. We were not too far from the zoo or several shopping centers.

    5
    « Amazing Family w/Pets Stay! »

    This was the PERFECT find for our young family with pets! We actually ended up staying here both ways on our trip we loved it so much! -Pet friendly, the dogs even got a great bag when we checked in! -Amazing pool for the kids! It was perfect for our boys ages 4 and 7! -Probably the most comfortable hotel beds we've ever slept on! -Great breakfast and breakfast staff. -Friendly staff, from the front desk to the maintenance crew! -CLEAN! I could go on and on, we absolutely loved this place' We drive through Omaha several times a year, so we will be back!

  • 5
    « Really Outstanding »

    My wife and daughter stayed at the Omaha Best Western Kelly Inn. Room 514 was just heavenly and had plenty of attention to detail that made all the difference. Great shower. The manager was very nice and ask how their stay was and really took an interest in them. Breakfast was managed by an older semi-retired couple who were nice. Outstanding breakfast. My daughter like the blueberry syrup. A highlight was the eggs with added ham and bacon in them.

    5
    « Great hotel!!! »

    This was our last hotel stay on our 10 day road trip from Illinois to Colorado, Wyoming and back. Wish we would have found other BW hotels vs the ones we stayed in during our trip. Everything from staff, cleanliness, pool, and breakfast exceeded the other hotels by far. Will be looking to stay at other BW hotels in the future!

    5
    « Wonderful stay »

    Everything about this hotel was top notch. Sign in was quick and easy. Staff at check in was very pleasant and helpful. Room spacious, comfortable, clean and nice. High functioning internet. Very good breakfast.

    5
    « Clean, great location & excellent staff »

    My family and I spent a weekend here in June 2017 and had a wonderful time. The kids enjoyed the pool and slide a lot! The breakfast was great and the room was very spacious. We had a little hiccup with no housekeeping one day but James did a great job of helping us out with towels, etc. He also delivered a pack & play to us at 11 pm when we checked in. So helpful and cheerful-it was memorable! If we're in the Omaha area I would definitely stay here again!

    1
    « Waste of money »

    The PLUS means nothing except DIRTY and NASTY. I would never stay at the place again. Beds are broken, ceiling has stuff growing, freezer was not clean had items in it. Nastiest place I have ever stayed in.

    5
    « Awesome Hotel! »

    Great experience! Friendly staff, very comfortable bed and plenty of room in the hotel room itself! Breakfast has tons of options and very well kept! The pool is great. Great location in Omaha! Would most definitely stay again and again. Only hotel we like to stay at!

    5
    « Best Hotel Ever »

    This hotel is the best find. They have a great kid pool that is actually warm. The breakfast is huge and hot, tons of selection. The staff was very welcoming and even treated our dog as a family member. The hotel and our room was very clean and designed with quality. I would definitely stay here again.

    5
    « Amazing Stay! »

    This is the second time I have stayed at this Best Western. The rooms are clean and look great. These beds may be the most comfortable thing I have ever slept on! My room had a HUGE window. We stayed on the 4th of July and we were able to see fireworks from miles away the entire evening! The hot tub felt Amazing. I did not use the fitness area during my stay, but they do have a gym. The breakfast this morning was the main reason for writing my review. Yogurt bar with granola and other topping options. Oatmeal bar with brown sugar, cinn/sugar, raisins, cranberries, etc. Waffles of course, but with Nutella, peanut butter chips, chocolate chips, etc. So many donuts and fruit! Breakfast burritos or breakfast sandwiches. Bacon, Eggs, Sausage, i mean they literally offered everything! The staff was extremely helpful and pleasant from start to finish. Pet friendly. They even gave my little corgi a goodie bag at check in.

    3
    « Clean room, thin walls »

    We were on the 3rd floor, next to stair well. We could hear every footstep going up and down until late at night, also, seemed we could hear everyone walking in the hallway on 4th floor. It was very loud in our room compared to other hotels we have visited. The pool was great for younger kids, but the hot tub was not working. That was a bummer, I was looking forward to that after spending the entire day at the zoo. Kids still had a blast in the pool. It is shallow, so we liked it for our 2 preschoolers. My other two kids, aged 8 and 10 also found enough to enjoy there. The breakfast was good as well, saves a lot of money, and there is something there for everyone. I would go there again for the right price, not the greatest location for the area attractions, but you are not too far away from the zoo and Old Market.

    5
    « Above and Beyond All Expectations »

    My husband and I were forced into finding a room in Omaha due to a power loss in our area (tornado). We thought there would be no way to find a room that would both allow our dog to come with us and also be able to accommodate my husband who is wheelchair bound now due to a recent stroke. The woman (Emily) I spoke to at BW was wonderful. She had one room that would work for us but she was waiting for another gentleman to decide if he wanted it. She told me she would call me back in 15 minutes and she did. The room was clean, cool and lovely. It worked perfectly for us. The location is great along with the free breakfast in the morning. We only stayed the one night but were so pleased! All staff we visited with were very helpful and extremely happy and pleasant. I only wish we could stay again....

  • 4
    « Nice room »

    Nice hotel with great parking for rv. We We would choose this hotel again if the price was reasonable. $240.00 a night was completely unreasonable for this room/ stay. Come on BW. You are not the four seasons. The only reason we stayed was because we needed space to park an RV and it was very late when we arrived so we couldn't find another hotel nearby with vacancy, parking we needed

    4
    « Good solid Hotel »

    Décor above average and services above average. Street configuration made it a little difficult to get into the hotel. A huge storm came up with tornado warnings. We were watching national weather on TV while it was going on live outside. Our room phone was unplugged (which we found and fixed) so if evacuation was necessary the front desk would not have been able to reach us. Other than that, a fine place to stay.

    5
    « We will for sure be back! »

    Clean hotel, awesome breakfast, fun pool and friendly staff. We will for sure be back to his hotel in the future! The rooms were nice sized and my 5 year old enjoyed the jacuzzi tub! The pool was perfect for him also.

    5
    « Great Stay »

    Baseball brought us to Omaha for College World Series and our Sons Baseball tournament. Hotel was in great location to everything and a short 10-15 minute drive to Downtown area. Lot of restaurants nearby...Anthonys steakhouse is a must go to spot.

    5
    « 2017 CWS - with a little distance from downtown »

    Very nice experience, even if it is just a bit distant from downtown. Super friendly staff and quick check-in/out. Clean, newly remodeled room and super bedding. Breakfast provided. Very nice experience. Will return!

    5
    « Unbelievable Customer Service!!!! »

    On June 16, 2017 a Tornado went thru Bellevue, NE and several surrounding Cities. Unfortunately, we was included in one of those cities. They were telling us we would be without power for at least 4 days. Not only did we have the displacement of other people from the Tornado that lost power and several demolished homes trying to find places to stay, we also had the College World Series in town. So the city was all booked up for miles in every direction. After hours of calling trying to find a place that would take us and our 3 dogs, I finally found Best Western Plus Kelly Inn- The ladies at the front desk couldn't have been more sympathetic and understand of our situation. My husband and I were so grateful!!! I want to give a shout out too Santos, Anna and Emily- I don't know what we would have done if they weren't so kind. I will be forever grateful too those Three Ladies.. Thank you for EVERYTHING!! The Hill Family

    2
    « Don't use the elevator. »

    The stay started out fairly pleasant. Clean rooms, though a bit pricey at $270 per night. The problem occurred the final morning when my family and 5 other guests became stuck in the elevator. I called the front desk, and the receptionist sounded like this was a common occurrence. Maintenance crews were dispatched and they tried to get it open. One employee came by and I could not hear the whole conversation, but we heard her say I am off duty then she left. Other guests had to assist the maintenance crew try to pry open. We finally called the fire department as it did not appear the elevator cannot be opened. The manager on hand seemed put out that the call was made. Issues can happen, but this one was handled in a clumsy and unprofessional manner.

    4
    « Friendly people »

    We were traveling from Wisconsin to Colorado and Omaha was our halfway point. We had our dog along so our lodging options were limited. This hotel allows pets at no extra fee. It's a nice place, clean and friendly. We would return if in the area.

    5
    « WONDERFUL!! »

    Hotel and staff exceeded expectations! Great place for children and just to relax! Not more than 10 minutes from everything we wanted to do in Omaha!! Breakfast bar had an assortment to choose from which was nice! Bed was a little firm for our liking but that is personal preference.

    4
    « Great place to stay »

    The pool had to much chlorine. You could smell it as soon as walked into the lobby of the hotel. My family and I had a great stay. The breakfast could have been alittle better. Thank you for the great bed to sleep on.

  • 5
    « Great place to relax. »

    Being in town for a convention, it was a very nice place to reach at the end of each day. Comfy beds, welcoming staff and delicious breakfast. I would definitely consider staying here again on the next trip.

    5
    « I slept "like a log" »

    The hotel room was excellent. The bed was comfortable and the room was very clean. We also appreciated the excellent breakfast including waffles, bacon, eggs, cereal and a lot more. The pool was exciting for the grandchild. The only downside was the water temperature, which felt like jumping into a hole in the ice over a pond. But the kid didn't mind. We also appreciate the fact that the hotel is 100% pet friendly. We take our toy poodle everywhere we go and so finding a hotel that welcomes her is a critical requirement.

    5
    « Great hotel »

    We especially loved the pool for the little ones. They had a great time especially on the slide. Our room was very clean and the bed was very comfortable. The decor was beautiful and there was great lighting.

    4
    « Overall great experiences with a couple disappointments »

    Hotel is very nice, clean and very well maintained. BEST continental breakfast we've ever seen. Pool was wonderful for our children. I loved that the shallow end was only 8" it was perfect for our 1yr old. However on the website under hotel amenities it claims that the pool is heated. It was one of the coldest pools I've been in to the point that it really wasn't that enjoyable and my kids didn't stay in long. Also the "hot tub" was always jam packed with children because it felt more like bath water. The other thing that irritated me was when I booked online it claims you can "save by paying in advance" so here I thought our room was taken care of and ended up spending another $300 on our vacation than we planned. Lesson learned. Overall great stay and might stay here again.

    1
    « Rant regarding the pool/swimming area »

    Booked through the hotel because, #1- I have a best western rewards card that I like using. And #2- when viewing multiple hotels, I saw that this one specifically had an indoor pool and slides that looked fun for my kids that would be staying with me for a quick, fun overnight stay. Check in was a breeze, the lady at the front desk was very nice and got us taken care of quickly. Our room was better than I anticipated. Very nice, clean and updated. They accommodated us with a roll away bed for our last minute extra kids that ended up staying with us. So we had a total of five kids and two adults in our room, but despite the number, we all fit comfortably in the room. They ran extra pillows and blankets up for us and everything was pretty great....up until we put our wristbands on to go down to the pool. I thought the bands were a rather odd request, but the front desk insisted that all of us have one on the entire time we would be swimming. They provided enough for our original group of five, and I was told any extra would be $10 per band, even if we weren't swimming..our two extra kids would be $20. Again, no big deal. But when we got into the pool area, it was a complete nightmare...unless I had overlooked it in the description, I didn't realize that people who weren't PAYING TO STAY AT THIS HOTEL, were also allowed to come into this pool and pay to swim..I couldn't say exactly how many people were in this area, but I'd probably guess on the upside of more than 50+ people, 90% of which were small children and maybe 6-8 were adults....all the others were screaming children. Ok, didn't expect all that chaos, but I guess we could deal with it. But I was wary because some of these kids were downright terrors, running screaming, pushing, shoving...you name it. The hot tub had been overrun by at LEAST 10 kids, if not more, jumping in and out, filling their water guns from the pool and spraying it all over anyone who was trying to sit in the hot tub, so the temp of the hot tub was barely over 90 degrees because of all the colder pool water that had been added to it. Then in the actual big pool with the slides, I couldn't even say how many kids were in that one...enough that you could BARELY walk a step and not bump into someone else. And among all that chaos, I see this floating island thing that has kids jumping on and off of it, and it being shoved all around the pool and up to the edges of the pool (was told that it was chained to the bottom of the pool) I saw my son standing up on it in this shallow pool and I also saw how close to the CONCRETE edge it was and immediately had him off of it and warned him of the danger if he was to slip off and hit his head.. not soon after my warning, he stood up on it to get off and another kid (supposedly part of some pool party for 50+kids that had been scheduled there) shoved him off backwards and he went flying, HEAD FIRST, onto the concrete, and was hurt. This same kid that shoved him off that, had also shoved him off the slide, not five minutes earlier, while their parent did absolutely nothing but sit in the hot tub not wanting to be bothered with it. THATS the problem I had. I booked this room here because I wanted my kids to have fun and be able to swim. Not to have to fight for pool time or their own safety because so many outsiders, who DIDNT book rooms to stay at this hotel, had completely overrun the entire complex. Front desk didn't seem to care about the safety risk of that "chained down" island either. Even though it clearly posed a safety issue, especially when it can float so close to the edge of their pool. I was also not the only guest who was pretty upset this whole pool ordeal. They too, had booked their room mainly for the fact that the website showed a great pool for their kids to enjoy. But mine got cut short due to getting hurt and my other kids had an awful time because of so many packed into a small space..and obviously no life guards, as it's only a hotel pool. So, other than the decent room and comfortable beds, the main reason I booked the room here, was an complete disaster and waste of my money because my kids didn't get to enjoy the ONE THING this place had to offer. I won't go to the extent that some of the other parents wanted to about filing a formal complaint or possibly seeking other actions due to their kids being hurt as well due to the same issue we had, only because my son shouldn't have stood up on the thing. But he isn't 100% to be blamed, they need to take that island thing completely out of they continue to let so many people at once, into their pool and the need to specify on their web site that they let outsider into their pool as long as they buy a wristband. Got little to no sleep due to me staying up to make sure my son was okay from being knocked out for a second when his head hit the concrete. He still has ringing in his ears the next day because of this happening. Can't understand letting everyone in, even if they aren't a guest. If that's the case, then say in on your website and maybe regulate the actual number of people who are in the pool together, as well as taking that island completely out of there before another kid gets hurt worse.

    3
    « If it weren't for the bed »

    We stay at this hotel every time we go to Omaha to visit family and normally it is Excellent, this trip however, there was one MAJOR problem; THE BED. Everything else can and was great, the room was clean and quiet, the staff was Outstanding, the breakfast was well above par, and this is one of the best pet friendly hotel chains around; but if the sleep is no good, the rest just doesn't matter, and this bed was the worst ever.

    5
    « Ocupational »

    I really enjoyed my stay. I was there for my job BUT I would have loved to have went with my son for personal time or vacation. The staff was polite the services was great and the the room itself was good. I slept very well.

    5
    « Best Western Plus Kelly Inn, Omaha, NE. »

    This is the very best of hotels I've stayed in for over a decade. The staff was attentive: professional yet very relaxed and hospitable with me. That goes from check-in to the associates serving supper and breakfast. The room was inviting, the way it was laid out. I usually have a difficult time away from my home bed. Not in this hotel! The mattress obviously has been changed from time to time!

    5
    « Love the place. »

    Had a great time with the family in Omaha and at the BWKO. The staff were friendly and helpful. The pool is pretty cool as well, especially for the little ones. Breakfast was really decent as well. Will stay here again!!!!

    5
    « Great hotel I would recommend you staying there »

    I have stayed at many best westerns in the past years and this hotel rates among the best. The people are nice the breakfast is outstanding stay there if you if you are in Omaha. One important thing as well they are pet friendly God bless theme you are in Omaha. One important thing as well they are pet friendly God bless them

  • 5
    « Fantastic Hotel »

    My family and i had the wonderful pleasure of staying here. All the staff were nice, Chaylie the night audit was super nice and very welcoming. We were in town for a funeral and she gave us all the info we were looking for and more. The rooms are clean and very nice. The pool is super cool for kids. A little on the small side with the deepest of 3 feet lol but works out just great for my kids and may others that were there too. Breakfast was fantastic with many options and a very nice dining area.

    5
    « Great value, nice staff »

    Stayed here twice on trips to Omaha at the end of March and in early May. Easy drive to downtown Omaha and a great value that makes the distance worth it. Staff is very nice and accommodating. Enjoyed the happy hour the day we arrived. Clean, comfortable rooms that are nicely appointed. It worked out really well! Pool looks like great fun for children.

    5
    « Great place to stay no matter you reason for being in town. »

    We stayed here when attending a conference in town. Very helpful staff. Very clean and comfortable. Well located to access all parts of Omaha and services located very close. If we are ever in Omaha again this would be our choice.

    5
    « Fabulous family hotel »

    This was one of the best hotels our family has ever stayed in! The rooms were clean and modern, the pool was great for kids and the breakfast was amazing! We will be recommending it to all of our friends! The rooms had were so nice and comfortable. We were on the main level near the pool and front desk and we didn't have any issues with sound. The pool has two water slides. The smaller one is great for smaller children, but our two year old could use the bigger slide with no problem as well. The pool does only go to 3 feet at it's deepest, which was a bit of a bummer, but great for kids. There is also a nice hot tub. However, the best part of our stay was probably the breakfast. A great spread, everything was delicious and well supplied. The people running/stocking it were very friendly. My husband declared it the "best hotel breakfast." We were very happy with our stay.

    4
    « Staff are so sweet »

    Roz from the restaurant is so sweet and her eggs with bacon, peppers and onions were so delicious that they caught me off guard. This is a great deal for the price ($88 a night for a king) and I booked last second (same day) on hotels tonight.

    5
    « Clean, quiet, great breakfast »

    Enjoyed a great stay at BW! In Omaha for an engagement luncheon at Old Market. Hotel was clean, loved the comfy king bed, refrigerator, and microwave. Quiktrip across street to gas up rental car was handy! Food and shopping down the street was great for us to grab food!

    4
    « My stay at the best western »

    Our over all stay at the best western was pleasant and the breakfast was excellent , I look forward to the breakfast. My husband and I enjoyed our peaceful stay, wishing in the future maybe they would consider a light brunch maybe .

    5
    « Lovely »

    We always come to Omaha over Easter to visit the zoo and we decided to stay in town for the weekend. This hotel has a wonderful pool area for kids with slides and floating toys. The hotel looks to be recently renovated (some review pictures show different rooms) and is absolutely stunning. Staff was helpful and rooms were spotless.

    4
    « Comfortable Room with Great Breakfast But Beware the Technology Issues »

    We had a two night stay in Omaha at Kelly Inn. The room was very clean and comfortable for our needs, and was pet friendly, which we required. The afternoon we arrived, there was a manager's reception with wine, beer and snacks, which was lovely. The hot breakfast the next morning was ample, and tasty. The only downside was getting and internet connection. We called the front desk and were told it was because we had a Mac, which seemed odd. We called their tech support and no one answered the phone. We were given a number to type in the web browser, and that didn't work. Yes, we were in Omaha to visit friends and not hang on the computer all day, but we did have business to attend to in the evening, and the computer issue was problematic. My rating was for the room. If I could rate the technology situation, I would give one star!

    5
    « Zoo package was awesome! »

    Clean hotel with phenominal staff (with the exception of initial check in lady , who was rude and short with us.) The pool area is clean and perfect for kids and adults, breakfast is wonderful, and the cleaning staff are extremely cheerful!

  • 5
    « Great pool for young kids »

    The pool was fantastic for our kids ages 4-9 as it was only 3 foot at deepest. Good slides too! Breakfast had great variety and different items each day. Beds were comfortable and newly renovated. Elevator was slow, but good chance to use stairs.

    1
    « Bad Customer Service »

    The staff makes you feel as if your business is not important to them. The room was very clean however the general manager is extremely rude and service representative was extremely rude. Very nice pool for families with the waterslides.

    4
    « adorable swimming pool »

    this is a very good place to stay, we choose best western plus kelly inn because its nice,clean,quiet,and the staff is great we have had a few things that we had to complain about but nothing that wasnt fixable one was the ice machine on our floor didnt work we had to search the other floors for one that did i miss having perkins in there you could go eat anytime. the pool is great and hot tub very relaxing, they have been renovating for quit some time now and should be about done we stay here a lot when we have drs appt. its our go too place, and valentinos is just down the block i use a walker and everything is accessible

    5
    « Great place to stay! »

    We just spent two nights at this great hotel! It was exactly what we were looking for when planning a quick trip with a couple of grandkids during a school break. We had no trouble finding the location even during "rush hour" and were quite surprised at check-in! The hotel is very clean, the staff extremely friendly, available and hard-working! We were accommodated at every request! The streets by the hotel are busy but once inside, you don't hear the traffic. Our room was large, two comfy beds, fridge, well-decorated. Pool is set up for children - ours had a blast! Breakfast is all you could want and the coffee in the big pots is great! We would recommend this Best Western to anyone! Hats off to all the people who make this hotel operate tip-top!

    3
    « Construction a bummer »

    This will be a nice hotel when they get done with their renovations. Happily, we were in a nice updated room. The beds were comfy. The room was clean, but the room smelled like someone had just heated up some leftovers which I thought was weird. The workout equipment is old, worn out and rusty... disappointing. We were going to get in the cool pool and hot tub, but there was tons of scum on top of the bubbles in the hot tub. Icky, so we passed. The breakfast was yummy and I was super happy with the gluten free options! Pretty unusual in a chain hotel breakfast. The lady in the breakfast room was very friendly and accommodating.

    5
    « Holiday trip »

    Great location and the room is very comfortable and inviting. Would recommend this hotel to everyone looking for an upscale hotel for a very reasonable price. We have stayed here for the past four years and plan to return next year.

    4
    « Wedding Party »

    We had a large group (approximately 20 rooms) here last weekend. The staff made our experience wonderful from the initial booking until the end of the stay. Front desk staff, housekeeping, breakfast staff and the shuttle driver were never without a smile on their face and willing to help with anything we needed. The rooms were well appointed with fridge and microwave (that both actually worked). The entire hotel was clean and well lit. The kids had fun in the pool, the pool is best for smaller kids because at it's deepest it is 3ft. The whirlpool was nice for adults. We used the shuttle service back and forth to the wedding reception, there was a fee but it was worth it's weight in gold to get everyone back and forth safely. The driver, James, was pleasant and again, very accommodating as we needed more trips back and forth than we had originally booked. No issues or problem with the extra trips. Breakfast was great with more options than normal, kept well stocked throughout. Managers reception was also great although maybe could happen on weekend nights also. Can't say enough about the staff. From beginning to end, even with a couple of last minute changes they were superb. The are an asset to this company. Highly recommend for wedding parties, family reunions, groups of any kind!

    4
    « Quite nice hotel »

    Didn't know what to expect when my daughter booked the hotel. We were there for a twirling competition and all the other girls were staying there. I was very satisfied with the hotel. The free breakfast was excellent -- many choices. Check in was easy and they have express checkout, too. The room was updated and tasteful. The elevator was a little slow at times, but it seems all high rise hotels have this problem. We had in-room coffee, microwave, refrigerator, and internet. We would stay there again.

    3
    « DEFINITELY better choices »

    We checked in, got our key and rode the elevator up to our room, only to discover that our request for a room on the top floor away from the highway had apparently been ignored. We went back to the front desk, where the receptionist said our requests had not been noted, and were given a key to the kind of room we asked for to begin with. Back up the elevator to our room, which on first glance seemed very nice. Dark wood furnishings, no unpleasant odors, and very clean. And indeed, this room was also exceptionally quiet, as other reviewers have noted. Later we began to notice the way the hotel is showing its age--peeling wallpaper, rippled carpeting, etc. In themselves, these wouldn't have been a deal breaker for us, though we did begin to think we had rather overpaid. The last straw was when we realized we could not turn off the air conditioner. No matter how the thermostat was adjusted, the cold air continued to stream into our already frigid room. More unfortunate, the water pressure in the shower didn't allow one to get comfortably warm even temporarily. We thawed out by running the hair dryer in the bathroom with the door closed. Less than ideal.

    4
    « Great place to spend the night while traveling »

    I travel though Omaha frequently and read the reviews on this hotel so decided to try it. I was glad I did. I stayed in a room on the first floor and it was hands down the best Best Western or hotel of its class I have ever stayed in. Keep in mind I only used the room as it was so late when my dog and I got in. The room was fresh, clean, beautifully decorated , beautiful tile floors, comfortable bed and shower was good. Room was quiet. Night staff at check-in was nice and efficient. There is an area to walk your dog across the street. I only had coffee from the breakfast offerings but it was good!

  • 4
    « Very comfortable and clean »

    My husband and I stayed here on our way down to Arizona. We're staying primarily in Best Westerns due to the value and consistency of what you can expect. This one was really a pleasure. It may have recently been redone as the carpets looked fairly new and the beds were extremely comfortable - not a single lump. There were lots of pillows on the beds and the layout of the room was efficient without being too small. The parking is also free. If you're passing through Omaha, this is a very comfy stopping point for you. The only proviso I'd supply is that though there are 2 restaurants across the parking lot, one is a roadhouse type and the other is a lounge.

    5
    « Pet lovers will be happy »

    Your pet is welcome here for a $15 fee and even receives a welcome pack of dog cookies.Staff is super friendly and helpful .Bed is comfortable room clean.even happy hour.breakfast could be improved.location good for access to I interstate 80.

    5
    « Great stop on cross country trip »

    I was driving from Oregon to New York. I stayed only at Best Western for 5 nights. This one was the best! Most comfortable beds on the whole trip made for the best nights sleep. Polite staff, beautiful decor, overall best stay on my trip!

    5
    « Excellant hotel »

    This is a really nice hotel. The staff are pleasant and very helpful. They go out of their way to help you with anything. We have stayed here 5 times now and will continue to stay at this hotel on our trips to Arizona every year and back home again. Also gas stations just across the road and all kinds of restaurants very close by

    5
    « Great place to stay in Omaha! »

    The location is good and accessible to both downtown as well as the west side of Omaha. Near many good restaurants. The rooms are updated nicely and most importantly - the bed is comfy! Plus, the staff is friendly and helpful.

    4
    « We went to the zoo »

    The BW Kelly Inn was a nice place to pull up to. The hotel looks cozy, however, note the Perkin's is not open ? Don't worry, they have a wonderful hotel breakfast! We liked the updated lobby, the smiley staff, the updated rooms, the place was just right in every way. We were pleased to find a refrigerator in the room. We did not need to call for one thing in our two night stay. There is an elevator on each side of the floors, so there is not a long walk to your room from the elevator, at all. (One takes you straight to the pool.) The pool was great for the littles. The kids that were there seemed to play pretty well together. There were a lot of kids using the slide and being safe without being told and there were a lot of littles enjoying the shallow end. All the adults and kids seemed respectful which just added to the experience. Although one of the restrooms was down for updates that did not seem to be too big of a deal. There were plenty of towels and restocked during both of my visits to the pool. We were impressed with the selection and bustle in the breakfast room. Everything remained well stocked and there was a pretty full group both mornings we were there. Nice job and I would recommend this hotel to anyone visiting the Omaha. Just a few highway miles to the zoo and the downtown area and river.

    5
    « Nice Property »

    Very nice property. Good location on southwest side of Omaha. Remodeled rooms are well appointed, adequate for business use, very comfortable bed. First rate pool area, especially for families. Plenty of room to spread out for breakfast More good choices than most hotel breakfast offerings, including two newspapers. Staff is friendly, efficient and helpful.

    5
    « Good family hotel »

    We chose this hotel to stay at in Omaha because it had the water park. We were not disappointed. When we checked in, Amber was very efficient and friendly. We needed a place to eat our pizza supper and asked if we could eat in the breakfast room. She said we were welcome to use it. It made a very nice place to eat with all of our family. Then we used the water park. My two grandsons just loved it. They couldn't get enough of the slides and other "toys". The adults enjoyed the hot tub. There were tears when we had to get out of the pool. I also made use of the exercise room both mornings we stayed there. That room should be kept a little cooler and sanitzing wipes should be available, otherwise the machines worked fine and I worked up a nice sweat. The bed was very comfortable - we slept very well. The free breakfast in the morning was very good - more than the usual free breakfasts are. Hot eggs, meat choices, waffles, yogurt, fruit, cereal, breads, even cookies! The biggest complaint was not with the hotel, but with the confusing roads around it. Twice our GPS did not help us find it and we drove around several times and in the wrong directions. Other than that, it was a very nice place to stay and we'll definitely stay there again with the family.

    4
    « Pleased with our stay »

    We arrived at the hotel and it was late the front desk receptionist was very nice and checked me in quickly. The room was clean and the bed was extremely comfortable. I woke up the next morning and went down to the breakfast bar at around 10:10 since I thought it was still open till 11 but there was a lady there who was kind of rude when she told me the breakfast bar was closed. Overall the stay was nice a d comfortable.

    5
    « Best Western Kelly Inn »

    My wife and I stayed there the weekend of October 14-15 while visiting son and grandchildren. We had a very pleasant stay. First I would like to commend Front Desk Associate Amber. She checked us in quickly and was very friendly. When we entered the hotel on the second day, she greeted us warmly and asked how we were enjoying our stay. We had a King room that was nice and the bed was very comfortable. For those of you who like a 'free' breakfast, you will be pleased. I personally don't like those kind of breakfasts and would rather have a freshly cooked meal. Their breakfast bar was quite large and well stocked. The eating area was large and well maintained. They also apparently have a 'happy hour' on Monday through Thursday evenings. We weren't able to enjoy that since we were not there on those evenings. Looks like they have a keg for the guests to enjoy. They also have a smaller waterpark which our grandkids enjoyed very much. Overall, a pleasant stay and I would definitely recommend you consider staying at this property.

  • 5
    « Excellent Customer Service »

    We stayed here overnight while spending the weekend in Omaha, seeing sights. I chose this hotel, because it was referred to me by a relative and the kids pool was the selling point for me. It was my son's birthday and weather wasn't great, so this was the perfect option for our stay during our visit. When I arrived to check-in - the process took only a few minutes-quick and simple. I had reserved 3 rooms, and didn't even have to specify that they should be near each other - it was already taken care of. The gals at the front desk were very polite and genuinely nice. I made the reservations about 1 month in advance and had to call in a few times to make adjustments - they were consistently friendly and great to deal with. The rooms were nice-neat & clean. There were plenty of towels and toiletries, the Wi-Fi & TV both worked great, and the room had plenty of space (two queens-non smoking). Also, the breakfast buffet included was probably the best I've ever seen at a hotel - especially since it was included in the reservation. There were lots of options. Overall, I was very impressed. for the price we paid we got exceptional service and amenities. I will definitely return with my family again.

    2
    « Not too pleased this time around »

    I got a room for the night with my son just for the swimming part of it. I live in this town but will occasionally get a room for the 'vacation feel'. My son wanted to go swimming and i desperately wanted to soak in the hot tub. The other times i have been here, it has been great, which is why i chose to come back. We arrived around 5 and decided to go swimming right away. The swimming pool was ok, needs updating. The hot tub however was extremely foamy, and in the middle sitting on the foam is what i think was dead skin cells. I'm not one to ever complain, but i really wanted to sit in the hot tub. I notified the front desk and the lady said she would get someone in there to clean it. We decided to go grab a bite to eat and come back and try the hot tub again. We were gone for about an hour and a half, when we got back, it still looked the same. So we decided to go to our room and call it a night. I decided i wanted to take a bath since i couldn't sit in the hot tub, and to my luck, the drain didn't stay plugged! So i just went to bed. One positive thing about my stay is that the beds are super comfy and the rest of the room was clean and updated. Probably won't come back here though.

    5
    « Comfortable and Dog friendly »

    Musty at the front desk and hallways, but the room was pleasantly clean and comfortable. Nice soft bed and individual thermostat that 1. Actually works and 2. Is NOT a dirty rattling window unit. : ) Great place for the dogs, lots of grassy areas to walk them. A nice suprise!

    4
    « Safe location »

    Great beds and pillows. The rooms were nice and clean. Breakfast was free- eggs, bagels, cereal, pancakes, fruit ect. Plenty of room if parking a uhaul or towing a car. No restaurants that are within walking distance. Would stay here again.

    5
    « Awesome experience! »

    We are from Topeka, KS and brought our twins for a night stay before going to the Omaha Zoo, and they loved it! They especially loved all the fun in the swimming pool, which is by far the funnest pool at a hotel that we have ever had! It is perfect for little ones, and in our case, kids that cannot swim because it doesn't go over 3 foot deep. The front desk was very accommodating in giving us a bottom floor room, as we have children with disabilities. Breakfast was great also! We will be bringing the family back again soon!

    4
    « One night stay »

    We have stayed here before and knew it was a nice hotel. We were on our way home and planned our stop in Omaha knowing this would be a nice hotel. At check-in they give you a small welcome bag that includes a drink and snack. Breakfast is included in your stay and is your typical hotel breakfast...eggs, bacon, cereal, toast etc. The rooms are nice and roomy. Easy on and off I 80.

    5
    « Great Place to Stay! »

    Stayed at this place since it was off the interstate on our way home from our road trip! It was clean and the bed/pillows were so comfortable. The staff was super friendly and helpful. The breakfast had so many options especially some healthy ones.

    5
    « Best place to stay »

    I choose Best Western because the facilities are clean as well as the room. Ease of access from interstate. Employees treat me like family. The breakfast is varied and delicious. After breakfast our door system would not allow access back inside our room. The battery had died and the Mgr called maintenance immediately. Mario was pleasant and couldn't apologize enough. While it took him nearly 30 minutes to get the door open, it was nice to know that we were safe inside our room should someone try to break-in.

    5
    « Amazing staff »

    I am more than pleased with our stay.. I wish I could remember the names of the lady and her husband in charge of breakfast sunday THEY WERE ABSOLUTLY AMAZING. They husband was helping his wife out free of charge just because he was an amazing person. IF EVER IN OMAHA THIS IS A MUST FOR A FAMILY OR BUISNESS TRIP

    5
    « Clean rooms; great guest services »

    The BWPlus Kelly Inn is conveniently located. The rooms are large and clean. Newly remodeled breakfast area is very pretty and well organized. What really stood out for me was the friendliness and caring attitude of EVERY employee we saw during our 4-day stay. The housekeeping staff greeted us with smiles and "good morning"; the breakfast room lady stopped by our table to make sure we had everything we wanted; the front desk staff would wish us a good day every morning as we left, and greeted us every evening when we returned.

  • 5
    « Hospitality Area »

    We were pleased to find a happy hour with complementary beer & wine after a long day of driving ! Keri was very pleasant & helpful . In the morning the breakfast was great , again a member of your staff (Joi ) was very friendly& helpful . Carol helped me get back in the room when I locked my purse after check out . We felt very taken care of . Thanks

    5
    « Great room, great staff! »

    BW Plus Kelly Inn Omaha has always been "our go to" home away from home while in Omaha. I am fortunate to say that I have had the opportunity to know many of the staff. I have found that it does not matter what their job description may be Manager, reception, housekeeping or maintenance they are friendly, professional and always ready to serve you. We personally love the new updated rooms which are always meticulously cleaned and the large number of electrical outlets for all our electrical necessities. The bright entry and hallways are inviting. Beds, linens, pillows feel fresh clean and comfy. Oh and most importantly, for this coffee addict, the coffee at the front desk is AWESOME, keep it coming! The hospitality business can be tough, however, these people due it RIGHT!

    3
    « Uncomfortable beds and noisy »

    Beds were way too soft--had no support. Was noisy. Had small children running up and down the hall early in the morning with parent hollering after them. Breakfast lines were very long due to people standing by waffle iron--need to reconfigure area.

    5
    « Best western kelly 108 »

    Best of the personal go above and beyond give you suggestions directions they try their best meet needs as to extras in rooms tell where extra entrances r that are closet to room if traveling with family do best to keep on same floor rewards program a must

    5
    « Awesome Staff!! »

    This is the place to stay with young children. We were looking for a place for our son's Big 3 birthday. The hotel offered a zoo package with 2 adult tickets and 2 kids tickets. The pool was perfect for our 3yr old; with two water slides and the deepest end being only 3ft deep. The staff was super friendly and very helpful. They went above and beyond to make our vacation one to remember. While we were at the zoo they decorated our room at my request and did an awesome job. The breakfast was great and the lady was so sweet, she made every morning special. From the front desk staff to the managers and even maint. employees Kudos! Yal Rock!! We stayed 3 nights and enjoyed each and every one. It was worth the extra money to stay here and would do it again. Thanks so much for making this one awesome trip! Had problems uploading pics of pool but they have some on website. Totally worth staying at!!

    3
    « Best Western »

    The staff were very friendly and accommodating. The rooms were very clean. One room needed updating while the other was quite nice. Overall, these were positive experiences with the exception that I signed up to earn points for my stay with Best Western,yet, I have stayed a total of 5 nights and have 0 points. When I asked the front desk about this, they stated that there is nothings that they can do.

    5
    « NIce and relaxing. »

    We stayed here to attend a training for our business, we had a very nice stay. It is very nicely decorated and I thought the beds were great. I wasn't real impressed with the breakfast but that would be the only thing that wasn't good.

    4
    « Very comfortable »

    The bed was comfortable, the customer service was great. They were also very nice to my dog, even giving her a little baggie of dog treats - she was very grateful! The only reason I rated it 4 stars instead of 5 is because the rooms were definitely out of date. But we were there for one night, it was comfortable, service was great. I don't think that's such a huge deal.

    4
    « Comfortable at a good location »

    We chose this hotel because we were travelling with two children and thought the pool area would be fun. The spa was not that great because none of the jets will hit your back. We were not the only ones with children and the pool was crazy loud and crowded. Without a lifeguard and absence of parenting, older children were allowed to do as they wished, making it dangerous for the little ones (not just ours). The room was clean and comfortable.

    4
    « Overnight Stay »

    Our reception was very welcoming and staff we came in contact with were very nice. The room seemed clean and well kept. For us the bed was very comfortable. The only negative was at 0800 when we had breakfast the food was on the cool side.

  • 5
    « Happy Guest »

    Great location, easy access, friendly service, great breakfast. Rooms at always clean and recently remodeled. Pool for kids, several local restaurants within walking distance. I've stayed here over 150 nights over the past several years.

    5
    « The best Best Western!!! »

    Carol Broer and her staff went out of their way to make this an excellent stay. When we travel to Omaha, we always stay at this Best Western hotel. The kids enjoy the pool, the breakfast just gets better, and the manager's reception was enjoyed by all. 10 stars to the best Best Western at the Kelly Inn.

    5
    « A shout to Emily »

    we cheked in on Monday the 8th of Aug. 2016 Emily was amazing and feel as though she is a great asset to Kelly Inn Our room was very clean as well as the Hotel its self. Thank you so much for making us feel welcome you were very helpful and would never hesitate to stay at your property again...blessing to you Emily and thank you for a job well done

    3
    « 3 star inn, 3 star quality »

    This is first time I stayed Best Western. We took road trip from Chicago to Las Vegas. On the way back, we stayed in this hotel. 1) I stayed in this hotel for the following reasons. * TripAdvisor's rating is high. But to be honest, I don't know why this hotel is rated so high. * It's very close to I-80. Just about a mile from I-80 * Dog friendly hotel - I have 2 little dogs with me. 2) Pros and Cons * Easy access to restaurants - Many restaurants are walking distance, within 0.3 to 0.2 miles from the hotel * Price is reasonable * It has a kid friendly pool and hot tub. It opened till 11:00pm. This pool seem to be great for kids to be entertained. While kids play in the pool, the adult can also enjoy the hot tub. I haven't used either, pool nor hot tub while I stayed in this hotel, so I can't commend on cleanness, etc. * Dark carpet in dog friendly room that we stayed. The brownish patterned dark color carpet through out entire room except for the bathroom floor. Dark color carpet may hide the dogs mess, but you can't get rid of smells. For the dog friendly room, why the carpet? Wouldn't it make more sense to put hard floor? * Smell - It looks clean, but I can smell, it almost smell like someone has smoke in the room. I know this is no smoking inn. Maybe what I was smelling is from the chemical cleaning agent. I am not sure, Whatever the source of the smell, it wasn't pretty.

    5
    « Nice family hotel »

    We chose to stay at this hotel because we thought our kids would like the pool. While the pool did need a few updates/minor repairs the kids LOVED it. Overall the hotel was clean and the staff was great. Wide variety of food at breakfast. Will definitely be staying again.

    3
    « Solid 3 star hotel. Very friendly staff. Very pet friendly. Parking for our small RV. »

    We needed a break from our road trip when we stopped in. We chose the hotel because it was shown as being pet friendly - they definitely were! Doggy treats at check in for our labrador and many pets around the hotel. The staff was very friendly at check in. Room was large and bed was very comfortable. Bathroom was what you would expect for a 3 star hotel. We were also traveling with our 18 month old and they provided a pack n play for our daughter to sleep in. There is also a large pool for kids. A little dated (looks like they are doing some updates) but the kids seem to love it. Has a small water slide etc. Free breakfast in the morning was actually pretty good! Lastly, we were towing our small rv and there was ample parking for it. Overall, good stay!

    5
    « Best in Omaha »

    This hotel is excellent with a great room, friendly staff and great management. I've stayed at this hotel for years due to nice large rooms, comfortable beds and good wifi. The hotel has a pool serves breakfast and also has meeting rooms for rental which makes it very nice to conduct business.

    5
    « Kelley's Inn best Western Omaha Ne »

    Me and my wife stayed here over Christmas and it was great . we had a wedding to go to so thought we try them again . The experience was just like the first . What a pleasure it was . The hotel was clean , well light and we got the some room we had before. It was if we never left . From the people at the front desk to house keeping and even the maintenance man help us . The free breakfast was very good and well prepared. We have family in Omaha and will be staying here again . thank you again to all the people at Kelly's Inn for another great stay

    5
    « Great Motel »

    Great motel staff was very friendly and very helpful room was very clean. Bed was comfortable with lots of pillows my room also had a couch to sit on also instead of having to sit on the bed like a lot of other motels.

    5
    « Good People - Good Rooms - Good Breakfast - Clean !!! »

    My title says it all !!! Service is excellent and the staff is very willing and wanting to be of service. Rooms and motel was neat and clean. This has now become my home away from home in Omaha. It also is easy access off of I-80

  • 4
    « Very Good Location »

    Location is close to interstate but but without the noise and close to all business which may be necessary i,e, gas satation, food, etc. It was locationed in an area with easy access to all the site I wanted to see and visit. Recommend this value BW hotel .

    4
    « Great Pool! »

    This hotel was very nice. The room appeared clean until we looked under the bed and found some old food. The pool was AWESOME. It deepest it got was 3 feet which was great for our young children. They loved the water slides and fun floating lilly pads and raft!

    5
    « Awesome place »

    I originally booked this hotel because of the fun pool for my kids but the great service and fun perks will keep me coming back and recommending this hotel to my friends and family in the future. I love what they have done with the closed Perkins and how they have found a way to give their patrons a great value.

    3
    « OK hotel for the money. Took the zoo package. »

    Nice, clean hotel. Staff was super nice. Good variety of breakfast items. Only thing that we found bad was equipment in weight room didn't work, hot tub was beyond too hot to get in, and no internet access in our room.

    5
    « Best staff ever!! »

    We arrived later then we wanted but the pool stayed opened until 11p so we were able to take our boys for a little while. The breakfast was awesome and Deb was taking such good care of my boys while we were in the dining area! They gave each of my boys a snack pack for the zoo which was well used too! The room was very nice and clean. House keeping came by to check on us and gave us extra HOT towels. :) they must have just came out of the dryer. The water for the shower was extremely hot, but didn't want to turn to cold, only complaint, but they offered another room to us if we wanted to take showers, which was so kind of them. Loved this place and hope they continue the zoo package and breakfast, we want to start making this trip and annual vacation with our boys!! Thank you to the staff for making our stay so awesome!! ( Please share with the staff!!)

    4
    « July in Omaha »

    The staff is very helpful, polite and anxious to please you. The rooms are clean, comfortable and well furnished. The breakfast has a good variety and tasteful. The cleaning staff does a very good job.

    5
    « Great place to stay if you're visiting the zoo! »

    I don't usually stay at Best Westerns so I wasn't sure what to expect. I prefer Hampton or Marriott, but I was very impressed with the quality Best Western offered at this location. Check-in was very quick, the staff were very friendly, and the room was clean and comfortable. The pool area was a little run-down, but the kids really enjoyed it and it was nice to be in a hotel that was so kid-friendly. We were on the first floor so I was a little worried about noise, but everything was very quiet and calm (even on a Saturday night with a pretty full hotel!). It was a great visit and I've already recommended it to friends who want to travel to Omaha to visit the zoo. We will definitely be back next time we're in Nebraska!

    5
    « Great Place to stay »

    Staff was wonderful ! Kid loved the pool ! Breakfast was the best (free one) we have ever had ! The king size bed I wish I had at my house ! I wish ever Best Western and other hotels were this good !!

    5
    « Omaha Best Western Kelly Inn »

    Very nice property. Remodeled lobby is attractive and comfortable. Rooms have been upgraded. Well sound proofed and very comfortable. Good work stations in the room with fast internet connection. Upscale breakfast with many choices. Very spacious eating area. Courteous, professional staff. Pool area is first rate especially for children. Newspapers are a nice touch.

    4
    « Weekend getaway »

    My husband and I took our 3 year old for a short weekend and a trip to the zoo. The zoo package was a great value and the rooms were so nice! Best sleep I've had in months! The pool was perfect for my son as it only goes to 3 feet deep. The only downsides were the pool area being very humid and the breakfast buffet extremely cramped. Otherwise, everything was fantastic - especially the staff. The one thing I would suggest is that people that do not have 2 children/2 adults have an option to purchase zoo tickets at a special rate instead of in a package.

  • 5
    « Kelly Inn Best Western Omaha »

    This was an excellent hotel from start to finish. The staff was anxious to help with very minor situations and made sure that the help provided solved the situation. The bathroom vanity was very nice but also very modest in size. We wish that we had participated in breakfast much earlier than 8 a.m. because the breakfast area was a mob scene due to the number of families in the hotel. We noted that the breakfast area was still open at 10...well beyond the advertised closing time. The attendants in the breakfast area were excellent and kept the tables clean the food items stocked. This is something that is iffy with some motels.

    4
    « Wish We got in sooner »

    We arrived just after 10 pm fortunately the pool is open till 11 pm. Well fortunately for the kids at least. The room was nice and the staff was really pleasant at check in and in the morning for breakfast. The great thing I thought about the pool was that you needed wrist bands provided by the front desk in order to use. Which I think would help prevent people using the pool who are not guest. Breakfast had several choices, was satisfying, and free. I would recommend staying here and will again if passing through.

    2
    « Nice staff, but dirty and no hot water »

    Facility looks accommodating and staff is kind; nice pool and easily accessible. However, our room's bathroom was dirty (see photo) with a clearly visible wad of hair near toilet surrounded by a pool of water and moldy looking residue in surrounding toilet areas. Sink was also dirty with what looked like leftover cigarette ash. Moreover, there was no hot water from both sink and shower during entire stay, which made cleanup from a long road trip day highly uncomfortable and disappointing for all. Our family has always enjoyed and chosen Best Westerns over other hotels because of their hospitable staff and clean facilities, but this stay has made us rethink doing so again in the future... Room in discussion is 712.

    4
    « Pretty nice stay »

    We had a nice stay! The staff was very friendly and accommodating. When we arrived we found trash under our bed, and we were immediately moved to another room. The pool was the area for concern for us. Our kids loved it, and there is a lot to do. The concern was that there were older kids in there playing on the floating toys, and had no regard for the younger kiddos. Numerous times our kids were pushed over by those. When there were not many people in the pool area it was very enjoyable!

    5
    « Family stay »

    This was an awesome place to stay the staff is very friendly and attentive especially the breakfast bunch thoses girls are so fun they are very helpful friendly and hardworking Deb Rayne and Loren did a awesome job and made us all feel right at home without all the work awesome food and very clean. We will be back again!

    5
    « Clean and quiet »

    Despite being overrun with Little League ball players and their families, our room on the 7th floor was very quiet. Wi-Fi was excellent. The counter space in the bathroom is small, but the chair with ottoman, work chair, and pull out desk / work station gave us lots of space to relax and spread out. The hotel is walking distance to several restaurants. They have a very large breakfast room and had three people working it on the weekend. Even with a full hotel, the three of them kept all of the breakfast items stocked (hot and cold) and the tables clean. The hotel is conveniently located for easy access to the downtown area, TD Ameritrade Park (college world series) and the Aquatic Center (US olympic swimming trials).

    2
    « Power problems »

    Two days in to our stay...the hotel had big power problems! The Air conditioning and elevators were out, hot tub closed, fitness center was 82 degrees. They did comp our last night. This hotel is overpriced for the age of this place. Would not recommend staying here.

    4
    « baseball »

    we enjoyed our trip, the hotel staff was attentive and did a great job with dealing with any possible issues, especially with all the baseball boys and parents and other kids staying there. One thing I did not like was the pool...it was not deep enough for adult and I wish there was more room on the property for an outside pool. The second thing I did not like was there was no bbq area and no laundry on facility for quests. This was a bit of an inconvenience, especially for families. The breakfast was adequate and much appreciated, as some hotel require you to pay.

    4
    « Nice hotel »

    The hotel was a little older but the pool makes it great. The pool is perfect for kids. It is not deep and has a smaller slide and bigger slide. It is 15 minutes from the old market downtown area. It is 15-20 minutes from the children's museum and zoo. It is also reasonably priced. It is a good family hotel. Free breakfast is included!

    3
    « Overpriced for Experience »

    We HAD to stay here for a baseball tournament, and it was overpriced. Don't get excited about the indoor pool. It is a kiddie pool, and it is so loud and hot and humid in there. Try not to get a room upstairs, the elevator is so slow, it would be quicker to take the stairs. The breakfast is all right, but nothing spectacular, I guess what you would expect free. And be careful how late you stay up and hang out on the patio, you just might make a night employee mad, and she may call you names. Also, you may have to park farther away, because the staff thinks they should get to park in the front of the hotel, even in the handicap parking spots. Don't lose items under your bed...we found cheese under ours, that we did not bring, so who knows that last time the room was actually cleaned?

  • 5
    « Travelling trucker »

    I have to commend the two young lady's at the front desk. The hotel had some small issues which was inconvenience for some people but the front desk girls and the maintenance guys went above and beyond what most people would have to try to help fix the problems. I have to say they are some of the nicest people you could ever ask for and they do the best they can when problems happen. I've stayed here before and the outstanding service hasn't changed a bit. I'd definitely recommend this place to anyone passing threw or staying the weekend.

    2
    « Miserable less than 24 hours into our stay »

    Air conditioning isn't working in about half of the hotel. We are here with our youth baseball team. Most of the team arrived early in the evening and began reporting that the AC wasn't working properly so the front desk was well aware of the problem. We were a late check in and nobody mentioned anything to use about the problem. They sent us to our room (two floors away from the rest of our team) and our AC wasn't working. Called the front desk who said they would send a repair person up at 9:00 the next morning. No offer of a fan or portable AC was made. We left our room at 9:00 this morning and when we returned at 4:00 pm, the AC was still not working. Called the front desk and were told the manager would call us right back. Over an hour later, nobody had called so we called again. (In the meantime, others on our team told us they'd been offered portable ACs to get their rooms cooled.) We were finally told we'd get a portable AC sent up right away and 30 mins later, nothing. Beyond frustrated. This hotel is not nearly nice enough for the price and on top of that, we have this AC problem. Additionally, the pool is a wading pool. Great if your kids are 2 and under but worthless for anyone else. Breakfast this morning was mediocre. Floors were dirty at 8:15 a.m. Food was ok. Nothing to rave about. Oh...when we arrived last night and got to our room, the door was open. Reported that to the front desk as well and nobody seemed to be the least bit concerned about that. Waiting to see if we get last night's stay comped at a minimum. So far, nothing has been offered to make up for these issues.

    5
    « hotel satisfaction/experience »

    We were very comfortable and didn't encounter any problems. Staff were very helpful and friendly. Room was spacious and clean. Bathroom was clean and had more than enough towels. There was good lighting and adequate charging stations and plugins.

    5
    « Awesome hotel. Clean & Updated! »

    Awesome Hotel! would definitely stay here again . very new, super moder & large comfy rooms. Breakfast had tons of options. the hotel staff was amazing. everything was always very clean! my kids loved the pool area. We actually we're supposed to stay at the hotel behind them at the Super 8 and immediately checked out and so glad we ended up staying a couple nights at the Best Western it was our favorite Hotel on a week stay in 4 different states!

    4
    « Quiet night and a very helpful staff. »

    The beds were comfortable. The staff was really helpful like they actually cared about you. And it was quiet throughout the night. There is a small pool for kids and my son loved playing around in the water. The breakfast the next morning was much better than you usually get at a hotel of this type so I was pleasantly surprised. We were thinking that if it was the usual type of continental breakfast that we would just go find somewhere else to eat but we were surprised with all of the options.

    5
    « Great Staff and an Excellent Stay »

    We picked the hotel based on the many positive reviews and the attached indoor pool/kiddie water park. We are very happy that we did. It was a pleasant stay. Our daughter practically lived at the pool while we were there and the staff was amazing. We will be staying here again on our next trip to Omaha.

    2
    « Just alright »

    This was our second stay at this hotel, the first stay 2 years ago must have been better. We arrived just before 3 and there was no one around the check in desk, no bell or anything. I understand that check in is at 3, however it was 5 minutes before. When the gal did arrive, she was very friendly, however, I found it odd that she was in a tshirt and not a Best Western one even. We got to our room and all the doors stuck, everytime my daughter went to the bathroom we had to open the door for her, because she couldn't pull it back open herself. The a/c was questionable on whether it worked completely. It was very warm when we got in our room and didn't really cool down even though it was set at 65 (we keep our house at 76, so we should've froze). The kids liked the pool, however the very over chlorinated, murky, and stuff floating around in the water was just gross to me. The beds were comfortable and the room was pretty clean. Although the greeting staff was friendly, the breakfast staff was not. The front desk lady very rudely cut in front of everyone in line to get her breakfast and the lady serving the breakfast was very rude to my husband when he went to make a waffle. I don't think we will be staying here again.

    5
    « Great place to stay »

    The room was extremely clean and spacious. You are only a couple of miles from great shopping and restaurants. The staff are really helpful and try to please you in anyway they can. They have a wide selection of things for the free breakfast. Will stay there again.

    5
    « EXCELLENT!!!! »

    I can not even begin to say enough great things about this hotel! The room and beds are fantastic! The water park is lots of fun and super clean. Complementary snacks in the room. Breakfast was awesome!!! If you are staying in Omaha, STAY HERE!!!

    5
    « Last Minute with Extras »

    We were traveling cross country with dogs and never thought of where to stay until we knew about when and where we would quit driving. Three hours before check in I called to see if we could get a room for three and our dogs. They not only came through for us but made us feel welcome. We and the Hounds Thank You.

  • 5
    « Great place to stay if you have young children! »

    The pool at this hotel is great for young children. My grandson loved the slides and the smaller one he could use by himself. He's 2 1/2. The rooms were nice and clean. We weren't far from restaurants or shopping.

    4
    « Decent »

    The staff at the front desk when we checked in and when we checked out were sooooo friendly! It was a nice change! They had an awesome FREE happy hour with beer and wine. Plus cheese, crackers, salami and other stuff. The only bad part was the pool. The water was warm, murky and gross. We would stay here again but wouldn't swim.

    3
    « Comfortable bed, could use help on cleanliness »

    The room was comfortable, everything worked, bed was very soft and comfortable. Some of the towels in the room were dirty. The indoor pool was packed with people, so I steered clear of it. The hotel smelled bad, I am assuming from people tracking water in from the pool.

    5
    « best place to stay in omaha, great location »

    great location close to the interstate and the staff are outstanding, they go out of their way to make your stay enjoyable. great shopping close by and great eating also close easy to get to Sams, Cabelas, and other family spots

    5
    « Welcomes pets with open arms! »

    Our room was perfect. We go there because it is a very clean hotel and they allow our 4 legged children to travel with us. They gave them treats! There were several other dogs there as well. Great location!

    4
    « Great for kids »

    We just finished our second stay at the Best Western Plus Kelly Inn. We choose this motel because of the Kids pool! It's more fun for my children (2 and 4) to have slides and be able to touch vs just a big pool to float around in or jump off the side. With that being said, EVERYONE is there for the kid pool. If you go on a busy weekend, we happened to be there over memorial weekend, the pool is very crowded. (This was also the opening weekend of the African Safari Exhibit at the ZOO--yikes!) We had to cut our swimming time short on 2 occasions this trip because the pool got over crowded and one night, dangerously rowdy with some bigger kids in the pool. Because of the fun toys in the water, space is significantly limited if there are a ton of people trying to enjoy the pool. (Not sure why they require wrist bands, I didn't see many other people wearing them) The rooms were nice, LOVE the dark curtains to pull shut to keep my little ones in bed a tad longer. This trip we were happy to see that the Perkins restaurant had closed down so the Hotel offered Free breakfast! That was a HUGE HUGE HUGE plus for us! They had a nice range of food to offer covering the usual items you see at a free breakfast. The staff was very friendly and accommodating. I asked for assistance on 3 occasions and they were very helpful.

    5
    « Family friendly hotel with great staff and AMAZING pool for kids »

    We had over 18 people in our party and not 1 complaint about this hotel. Was surprised that the pool only went to 3 ft, but it was still fun for everyone and safer for the smaller children...ALL the kids loved this pool. Breakfast was great with plenty of seating and choices. The rooms were all very clean and comfortable. Would highly recommend this hotel.

    5
    « A home away from home! »

    Thanks Kerri for getting us in at a great rate. This was the second time back. A well needed worry free weekend. Lots of TLC has been put into this hotel. A modern yet homey feeling. Felt welcomed from the staff from the start with making the reservation all the way through to check out!! Will be back again!

    5
    « Kid's love it! »

    Stayed here because of the activity pool for my grandkids (7, 6, 4, & 2) but the rooms and breakfast were a nice surprise. The hotel has evidently been updated recently with flooring, paint & furnishings. Rooms were large, beds comfortable and bathrooms clean. The breakfast was one of the best we've had at a hotel with bacon, 2 kinds of eggs, waffles, potatoes and the regular fare of toast, muffins, oatmeal & bagels. The pool was perfect until a high school track team decided they could use the slides too. With a noon checkout the kids went in the morning & had a splendid time. The front desk was extremely helpful - offering both dinner suggestions and as we had a hit & run at the zoo, calling us when the police arrived to make a report. If traveling to Omaha, be sure and put this hotel on your radar.

    4
    « beautiful hotel, very comfortable beds, top class! »

    This hotel is top of the bill. The rooms have been decorated by someone with a good sense of style. The lobby is interesting and colorful and so are the hallways. It's a pity that the restaurant that is connected to the hotel building was empty/abandoned (or in the first fase of remodeling/rebranding). But... we would come here again!

  • 5
    « Great Vacation »

    We took our Adult daughters and three grandchildren to Omaha for a little get away. Spent two nights at this motel the kids loved the pool couldn't get enough and the hot breakfast was an added bonus. Rooms looked to be newly remodeled with Microwaves and Mini Refrigerators in each room will definitely visit again.

    5
    « Topped off a great family weekend. »

    We had an awesome experience with our family at this hotel. We spent the day at the zoo, only 10 minutes away and then came here and the rooms were so large and comfortable and the kids had a wonderful time in the pool. The pool is just perfect for small children, 8 inches to 3 foot deep. There were rafts, slides and waterfall that was so much fun and whirlpool for us adults. They arranged for us to have 4 rooms all together across the hall from one another so the kids could go back a forth. The staff was great and so helpful and the beds were "aah" after a long day. We had a great time and when we come back to Omaha we will never stay anywhere else. Thumbs up from our entire family. Thank you for making our family weekend a success.

    5
    « Omaha trip »

    Very nice. Staff was friendly and helpful. Enjoyed our stay. The pool was a lot of fun. The kids enjoyed the water slide and toys in the pool. We would certainly return to this hotel. The room was clean and comfortable.

    4
    « Friendly staff and a clean room »

    It had what I wanted, a friendly staff and a clean room. They also offer a cocktail hour and a free breakfast, which I did not take advantage of. The room had good lighting and a comfortable bed. I enjoyed a good night's sleep.

    5
    « Wonderful Hotel! »

    We stayed at this hotel over the weekend. We came to go to the zoo. he hotel was one of the best i have ever stayed in. Super clean!! Super friendly staff, all very helpful!! 2 in paticular that i had a great time talking with were Raynee and James. Both of them were so nice and friendly and made my stay even better. Thank you. The pool was really nice for the kids and the breakfast was fantastic. They even serve BACON!!! The aminetlies near by were great too. They have a fun place across the road for kids with arcade and paint ball and lazer stuff and then right down the road is a trampoline palce too! Definelty will be coming back on our next stay!!!

    4
    « Comfy stay after a long day »

    The staff were wonderful despite the very busy wedding weekend. We had a dog with us and she got a treat bag as we registered. The room was clean, good size and bed comfortable. The location is not far from the interstate and the price was good with AARP discount. The hot breakfast was also fresh and the staff there were very pleasant and cheerful. The only negative is that their is a lot of water softener in the water which makes a shower rinse interesting for those of us who aren't use to it. Otherwise, great stay!

    5
    « Great Hotel »

    Extremely friendly staff and great hotel for the kids... Especially the pool. Conveniently located to near by Family Fun Center and shopping area. Hot breakfast is above average for sure and is a great addition.

    4
    « Girls weekend out for state bowling. »

    Great place to stay. Pool for kids is excellent but not so good for adults without kids. Will plan a trip and bring the grand kids. Easy access from the interstate. Great front desk staff, both days and nights.

    5
    « A good night sleep »

    The hotel was very clean, quite and had been updated. The decor was very tastefully done in black and tans. The bed was extremely comfortable. The water pressure and temperature was perfect. The staff was helpful. When in the area would stay again for sure.

    5
    « GREAT service »

    We booked our room off Booking.com and sometimes that results in a less than ideal room: we got a room right off the patio near the pool and elevators which was VERY noisy. If it was just my husband and we would have dealt with it but my daughter is a crappy sleeper even in the best circumstances. We asked to move rooms the following day and despite that being a hassle for them on a nearly completely full night they accomodated our request and even offered to hold our luggage in the check area until the new room was clean. I SOOO appreciated the effort to help us get a good night's sleep on our birthday trip for my daughter. I think she probably loved their pool more than the Zoo which is what we came up here for. Friendly staff and nice hot breakfast. Great for families. We would come back.

  • 4
    « Family of 5 with three young kids »

    We were in a King room with a pull-out sofa bed. The room was newly updated and very clean. It was perfect for our family of 5. The breakfast buffet was delicious and well maintained. The kids enjoyed the pool. The exterior pool area needed some work though. Looked like some water damage in the ceiling and men's bathroom. Hopefully that will be something they will be fixing next. The price was decent as well. Would stay there again when we visit Omaha.

    4
    « Good nights stay »

    We stayed here one night; 2 adults, 1 child. The beds were nice and comfy. There was a small fridge in the room, along with a tv. The pool was warm, the child had a lot of fun in the pool area. There was a slide and everything. The breakfast was ok. The hotel staff was nice and super helpful. Would recommend this to people looking for a place to stay in Omaha.

    4
    « Great for kids »

    We made a short trip for the zoo and my kids practically lived at that pool for 3 days. Their ages are 6 & 7 and had a blast for hours each day. Both the pool area and our room was very clean. The breakfast spread is great. If we get to go back we will definitely stay again!

    5
    « Great place to stay »

    Very impressive!! Friendly staff! Emily is the best! Pool is awesome for kids. I will always stay here. The rooms are amazing, breakfast is awesome and good. Decor is very beautiful. My daughter's heat in her room was stuck on, they offered her a choice of two rooms to choose from, even discounted my room as well. When I entered or left the hotel, I was greeted.

    5
    « Great place to travel with littles!! »

    Nice, clean place to stay with little kids. Pool area is warm with very warm water. Love that the pool starts at 8 inches deep with 3 foot depth max. If you have adventurous big kids, might not be the place to stay. Rooms are clean, and big enough for a family to stay reasonably comfortably. Staff are very friendly and you can tell they are respected by the management. Asked for extra pillows and blankets and unlike other hotels, it was no problem at all, and the staff happily provided us with what we needed. Breakfast was also very good.

    4
    « Nice Hotel for Good Price, Dog Friendly !! »

    The hotel was great for conveyance to Interstate Travel. It was about 15 minutes from the Zoo and at a great price. The hotel has an evening happy hour in the lobby and a great breakfast. Great swimming pool for kids and is dog friendly !

    4
    « Family Friendly »

    Stayed here for a weekend with the family. The kids loved the pool. It was crowded at times, but the kids didn't seem to mind. It could use a little maintenance, but not going to gripe over a free swimming pool with slides and floating things for kids. Room was comfortable, but HVAC didn't seem to be working. Breakfast was decent for an included breakfast. Could use a larger space for this, but again, nothing that ruined the trip.

    4
    « PERFECT PLACE TO STAY WITH YOUNG KIDS »

    The price is right! The pool is the best part! It'll be even better when the restaurant is opened back up. We would recommend to anyone headed to Omaha for a zoo trip. The hot breakfast was just ok. It was Spring Break, so that might be part of it. It's crammed into a hotel room sized room and entire hotel goes in and out of it. There needs to be another waffle maker to service that many people. The food was included in a reasonable price, so I'd still go back. Rooms were clean and nice, although bed could be replaced. I wouldn't pick another room next to lobby, but otherwise the room was fine. There were 6 of us in 2 rooms and it worked well. Several places to shop and eat nearby. Starbucks is 2 min away, so that is a plus. :)

    2
    « Not what I expected »

    bathroom was not clean, even if we had the heater the bathroom was cold, and blew cold air, breakfast areas way too small for amount of rooms hotel has, tables and chairs way too old, cheap.If But the pool area is great for kids, just I wish they had a bigger pool for adults to use as well...

    4
    « Great Hotel »

    The room was fantastic along with the hotel staff. The breakfast was good ,need another waffle maker. The pool was fine but there is a need for an exhaust system because it was hot and steamy all the time in there.

  • 5
    « Great pool for kids !! »

    We were traveling for a weekend of leisure and I wanted a hotel that offered a fun children's pool without the hefty price tag of an indoor water park . My boys are 6 and they absolutely loved this pool . The deepest area is 3ft so it was great to sit back and watch them play and enjoy without having to hover . The slide was great , and there are lily pads and a waterfall . The hottub was close by for parents to relax in :) When we checked in I was informed they had over booked double queen bed rooms , however they offered us a free upgrade to a king plus pull out sofa room . The staff was extremely friendly and the cleaning staff was working very hard to get all the rooms ready for check ins . It was a very nice remodeled room with a fridge and microwave . The free breakfast was good , but the room to eat in was very small --- get there early ! Overall our stay was very enjoyable and we will be back!!

    4
    « Clean guest rooms and friendly staff »

    Our family enjoyed staying here. The room was very clean and appeared to have been recently remodeling. Everything in the room worked. The hot breakfast was good -- scrambled eggs, bacon, waffles, muffins, variety of cereals, coffee, juice, milk, tea. We were traveling with children and there was a good variety for everyone. Front desk staff were friendly and helpful. The pool area was a little underwhelming -- crowded (not sure all the swimmers were actually guests of the hotel), and the water was really hazy from all of the chlorine. Would stay here again without the expectation of using the pool.

    5
    « kid friendly pool, honest staff »

    I had a room booked for our kid's vacation at the Holiday Inn downtown but they called me the night before to tell me the pool would be closed for cleaning. I heard about this place from other MOPS moms and was able to get a room on short notice. The lobby was well decorated and the hallways had train photos in black and white which suited my train obsessed son's taste. One of the staff was slow at greeting us while the other guest arrived. We had to wait for the more eager receptionist to check us in but not a big deal, as she was super friendly and got the room to us quickly. The room was nice. Quiet too, never heard another guest from our room even though the place is full of kids. The pool was very kid friendly. My four sprouted gills they spent so much time in it. They were doing some construction of the cement, near the bathroom area and had to repair a broken glass between the fitness center and pool. I have no way of knowing if those were done recently and attended to promptly. The breakfast room was crowded but it was a good breakfast. Home made waffles and good healthy options, hot eggs and bacon. More than I expected. The place had fresh fruit for grabbing and going to, through out the day. After check out the staff called me to inform me the cleaning crew found my son's boots in the room. I arrived within minutes and they had them bagged and waiting at the front desk for a quick pick up. This was a wonderful hotel, with overall great staff, clean rooms and lots of perks. Highly recommend it (and it was cheaper than Holiday Inn with no parking fees).

    5
    « well done »

    The staff at the front desk was very friendly and the breakfast was much better than average. I did appreciate the limited "happy hour" and I'm sure it will be better when their newly remodeled lounge is completed - George

    3
    « BUSY pool area »

    Thought my kids would like the pool area, it was cute and they enjoyed it but you could hardly breathe or open your eyes one day because of the chlorine haze and the next day the added water to the pool and it was like a polar plunge. There were SO MANY people it was ridiculous. Rooms were nice. Trying to get breakfast was a complete joke. I'm not sure if it was just completely booked or what but it was not that relaxing of a get away while we were there.

    4
    « Nice hotel »

    Very nice hotel with clean rooms, pool room wasn't kept was nice as the rest of the hotel but still a very good hotel for the price when traveling with younger kids. Breakfast was good but the room was very tiny and getting around it, especially with kids, was a task. No high chairs either for the breakfast room. Very nice staff.

    5
    « Family time »

    Our 6 grandchildren were able to stay with us over night. The pool was the perfect size for them. Will make this our annual grandkids destination. The location was ideal for everyone. Highly recommend this motel to others.

    5
    « Loved our stay! »

    My five-year-old son and I stayed here for two nights in July 2015 over the 4th of July weekend. I wasn't familiar with Omaha but I chose the hotel due to price and the indoor pool water features that I knew my son would love. We weren't disappointed! We loved the pool, the hotel was clean, the connected Perkins restaurant was nice, and the staff was wonderful! We wanted to see fireworks but I wasn't sure where best to go so a staff member gave us great directions to where we could see fireworks. The best part was our view to the south when we arrived back to our hotel because the entire sky was lit up with fireworks well into the night but the sound wasn't disturbing at all even with the windows slightly open. We would definitely stay here again!

    5
    « Great staycation hotel! »

    We decided to go somewhere close to home for a short spring break trip. This hotel was perfect for our 2 small children to swim and have fun! It was lots of fun for them and the rooms newly remodeled.

    4
    « Great for kids »

    This hotel is close to the zoo, and has a wonderful indoor pool for the kids to play in. They also have a Perkins restaurant attached and you get a free breakfast with your booking. My grandkids love going there. And getting to swim after a day at the zoo a bonus. Even if its winter..

  • 5
    « Pleasantly surprised »

    Staff exceptionally friendly. Breakfast fresh, hot and good. Accommodations clean and appropriate. Welcoming to pets - with goodie bags for the dogs including treats and waste pick up bags. Fabulous touch. Very fair price.

    5
    « Great Property »

    Very nice well appoined rooms. Rooms are spacious and well designed with good work station. Sufficient amenities. Friendly, efficient, helpful staff. Very good breakfast with variety of options. Fun and spacious pool area. Great for children.

    4
    « Freindly Helpful Staff, Great Room, Pool Area Perfect for Kids »

    We stayed here to celebrate 3 year old grandsons birthday and it was the perfect stay for this event. We were in the area 2 weeks earlier and had already reserved our stay. We stopped at the hotel to check it out to make sure it would fill our needs. Front staff was great then, letting us check out the hotel, rooms and pool area. One week prior to our arrival we called ahead to see if we could get an early arrival, about 1:00. Of course that could not be guaranteed but worthwhile to ask. We arrived around 1:30 or so. Perhaps the nicest surprise was that the front desk person was the one we had talked to two weeks earlier and she remembered us! The hotel had been full the night before but she checked rooms and found one ready for us. That was great. We had a business king room which I think is a bit larger than kings. Tastefully decorated, darker furniture but plenty of light, large flat screen TV with more than enough channels. Bath area is separate from the living area (sink not in entrance hallway) and the bath/toilet is separate from the sink. Plenty of room in the bathroom also. There is no "closet" but a wall shelf and hanging area that will suffice. Plenty of room to stretch out, larger windows (cannot open) and an upholstered chair. We did not hear much hallway or room noise at all. At first I thought the bed was a bit soft but both of us apparently slept reasonably well so it must have been comfortable enough. The pool area is really geared to kids. There is a small slide and large slide, a waterfall umbrella in the center and several rafts and "lilys" anchored near the center. There is no zero entry but depth ranges from only 8" to 3'. We had a 3 year old and 5 year old and it was perfect. They make an effort to keep the water warm so there is a lot of humidity in the winter months. Because we were able to get in early we were in the pool from about 2:00 until 3:30. You could see that the pool was going to fill up later in the afternoon. It worked out well as guys and kids handled the pool, ladies handled the wine and played cards in the room. There were a couple of minor things that were not quite right. We were on the 5th floor. For some reason there was an unusual odor in the hallway and elevator when we arrived. Perhaps garlic, maybe a large pizza delivery. It was just unusually strong but didn't seem as bad the following morning. Secondly, the public area near the pool and the lobby area seemed quite cool. I realize it was a cold February day but they just seemed on the cold side. A Perkins restaurant had been attached but closed and is being remodeled for a breakfast area I think. So at the moment breakfast is kind of a crowed small area. Staff, Room and Pool make this a good stop for a family adventure. We feel the room rate was reasonable for the size of the room and the pool usage. We would return.

    4
    « Good value, very friendly and personable. »

    The good--dogs stay free on floors 1, 2, 5 and 7 I believe. Huge rooms, very well insulated. Hardly heard the people in the hallways for the most part. manager's reception 4 days a week. Free hot breakfast 7 days a week. Breakfast was passable, very well kept. Standard fare for this type of hotel. Reconstituted eggs, home fries, turkey sausage? very salty bacon and assorted dry cereal, yogurt, pastries and of course waffles. The pool is a little tired, but oriented towards families/kids. Thus, if you stay on the weekends, it gets a little noisy. Lot noisy actual. But that's because people quit parenting once they hit the door of the hotel I have seen. Just let the kids run wild whereever. Of course, mom and dad might notice a little more if they weren't out in the hallways drinking and B.S.ing. I took the dogs to the dog park, were all muddy. Asked the front desk person for an extra towel and got about 8. So, the dogs go baths also. For the money and being able to have my dogs there for no charge, it's a 5 star. Take away one for the weekend crazyness and I'd still rank it a 3.5-4

    4
    « A family get-together in Omaha »

    We attended a family get-together in Omaha and made reservations directly with the hotel about a week in advance. The process was very easy and the staff was very friendly and accommodating. Because of the circumstances of the event, we arrived a couple of hours before check in time. Again, Emily at the front desk was very accommodating and got us checked in very quickly. Our rooms, as always, were very clean and recently remodeled. We enjoyed our stay, and will definitely be back..

    3
    « mediocre hotel for the price in Omaha »

    Located just off I80, the hotel is easy to get to. The room I stayed i has been updated, but not renovated. The updates are tastefully done. The front desk staff had a "friend" hanging around in the lobby. The uncomfortable mattress is alleged to be new. I can hear the neighbors talking through the wall. There are nicer places to stay for about the same money in town. The continental breakfast could have been better. I would probably not stay here again. I did not try out the pool area, it might make the visit much more enjoyable for someone else traveling with children.

    5
    « Loved our stay »

    EMILY at the front counter ROCKS!! We had so much fun for our nieces bday part we are having my Grandson's party there tomorrow!! The place was clean, the pool is PERFECT for little ones and everything was clean. We loved it!!

    5
    « clean convient best staff ever »

    This is one of the best in Omaha close to interstate and shopping and the staff is great. I have stayed in alot of motels and hotels and they just don't get any better than this. In the very near future they will have a restraunt and sports bar connected to it can't wait to see this Iam sure it will be as great as the hotel.

    4
    « Great Service »

    This hotel was very clean and nicely decorated. Everything was great! My husband and I stayed in a King size bed with a Jacuzzi in the room. It was amazing! Super relaxing after 4 long days of driving and traveling. The bed was very comfortable!

    5
    « Every thing we want »

    Thiis is our home away from home. Our grandchildren come and swim while we are here. The staff is very personable and willing to take care of your needs. The swimming area is great for smaller children. They have such a good time playing in the pool which has slides and floating rafts.

  • 5
    « Best Western Plus is Best »

    The staff in this hotel are extremely accommodating. Lobby and rooms have been recently updated. Restaurant is being added. Beds are probably more comfortable than mine at home. I'll definitely stay here again.

    5
    « Business Trip in Omaha »

    I enjoyed my stay at this hotel and will definitely stay here again my next time in Omaha. I recommend this hotel to anyone staying in Omaha. Close to I-80 and easy to get any place in town within minutes.

    5
    « Very nice Handicapped Accessible room »

    I traveled with my elderly mother and she required a handicapped accessible room which Best Western provides. It was very nice and the staff was very friendly and accommodating. It was new years eve and everything was very nice including the hot breakfast. Would recommend to others and would stay there again.

    4
    « Delightful Stay »

    The lobby had some renovation/repairs being done and had a bit of an off smell, so was not expecting a great stay. The clerk was friendly and gave us a bag with bottled water and a snack. We went to our room and opened the door. It turned out to be a beautiful room - felt like we had scored. The decor was modern, peaceful and harmonious. We had a room with a whirlpool-worked great The room was clean and quiet. The bed was comfortable. We had a great night's sleep. Breakfast was good and well maintained. The only areas for improvement are the bathroom door stuck and a couple of places needed a bit more housekeeping attention such as bathroom mirror. This will be our first choice when we travel to Omaha next.

    5
    « A+ service and stay -- and pet friendly! »

    We had a sudden trip that was long and cold and late at night - Best Western was convenient, clean and comfortable and took pets with no fee! The location is very convenient - right off the highway and easy to access with gas stations nearby. The exterior looks nice and I believe this is a newer hotel, it also has a restaurant onsite (we did not eat at it this time). Both the check in and out clerks were friendly and efficient. Has fitness room, pool and breakfast - all looked nice and clean but we did not have time to use any of the amenities. Our room was very clean and large. It was decorated nicely (it seemed newly renovated?) and the beds were super comfy, not too hard and not too soft. The temperature was perfect which was a nice touch arriving late. Has in room coffee that was standard as well as a microwave and mini fridge which was really convenient! Overall Best Westerns have been on a downslide so we typically avoid them but this one took pets and was convenient to the interstate so we gambled and it really paid off! This hotel was the level of a 4 star hotel in my opinion, I can't stress enough how comfortable and nice the room was. We will definitely be returning to this hotel!

    5
    « Super nice »

    It was a great place to stay and the staff was awesome the indoor pool was killer they also have breakfast in the morning as well stayed 5 days well worth it. Not much to do around the area but Iowa is only 15 min down the road to the casinos to do a lil gambling

    5
    « Spectacular »

    I stayed after arriving in Omaha after a long flight from Austin, TX via DFW and Houston. The check in process was expedient, the room spectacular. I had a recently renovated Executive King on the 6th floor. It was spacious with a nice sectional sofa, ample desk for work, and fridge/micro. Room was tastefully furnished and very clean. Large flat screen with many channel choices. Wireless internet was blazing fast and no connectivity issues. Bed was super comfy and new like the rest of the furnishings. Breakfast in the morning was in a large former restaurant and the booths were a nice compliment to the nice variety of pastries, waffles, scrambled eggs , bacon, fried potatoes and yogurt and juices. Breakfast staff very friendly as was the rest of the staff I encountered. Overall a much needed oasis after a long miserable flight.

    5
    « GREAT »

    our stay was great and the hospitality was great, we would stay at a Best Western again, even the adults enjoyed the swimming pool which was 18 inches to 3 feet,, the rooms were clean, the breakfast was very good

    4
    « convenient location »

    Conveniently located to interstate & shopping. Employees are great. Rooms a tad over-priced. Only criticism is beds too high for handicapped mother I was traveling with. Again, the employees are great and the rooms are clean.

    5
    « Just awesome »

    This hotel was great. We planned a birthday party in one of the banquet rooms and had rooms for the night. From the time we visited the hotel to the check out everything was perfect. The staff, the room, and the awesome pool were absolutely wonderful. Not one complaint!

  • 5
    « Quick sleep »

    Our stay was brief and very pleasant. The receptionist was very delightful. Breakfast was delicious. Was not there long enough to enjoy the swimming pool. Enjoyed the in room coffee and all other amenities. Hope to be able to spend more time here next time.

    5
    « Great place to stay »

    This was a great place to stay. The kids loved the pool. Pool is very kid friendly. Staff was very friendly and were more than happy to help with anything we needed. Rooms were very clean. Overall it was a great stay. Would recommend this hotel to anyone. Thank you

    1
    « Old and run down - silverfish in bathroom »

    Don't bother with this hotel. Old, in need of repair, and apparently do not utilize a pest service. The office staff spend most of their time outside smoking, so if you need any type of service you must wait for them to return to their work area. I wouldn't stay in this hotel again if it were free.

    5
    « Omaha Best Western »

    This hotel is very organized, rooms are clean, and breakfast is great. Amenities of internet, pool, fitness room, and a full breakfast add to the convenience of this location. Bathroom supplies were available and kept restocked. Refrigerator and microwave were nice to have in the room.

    5
    « Welcome Home! »

    I stay at this hotel every month and they continually make me feel comfortable and welcome! I was even welcomed "home" when I came to stay for this month! Very nice amenities and wonderful staff! Definitely a great place to stay for business or pleasure!

    5
    « Great Motel »

    Excellent stopover with wonderful hospitality; great service and food. I highly recommend it if you require a stopover. Convenient location with easy access. Variety of restaurants nearby is nice for a tasteful choice.

    5
    « Warm and Welcoming »

    I love coming here! It's like visiting family. I always stay here, beds are comfy, water is soft, room is quiet for sleeping... people who work here are friendly and accommodating and now they have a wonderful breakfast buffet, not just donuts and coffee. Try it, You'll come back!

    5
    « Would stay again! »

    Upon arrival they had our reservation and room ready for us. Room was very clean and in order. Bed was very comfortable. Heater/AC would kick in and was very noisy in turn did not sleep very well. Internet was not good and had to call tech support to get our laptops and phones to connect and if we were of for a few minutes it would stop again. We gave up and watched TV.

    4
    « Huge improvement »

    I stayed here years ago and it was a dump. When I booked here, I didn't realize it was the same hotel. But as I entered, I was pleasantly surprised. Everything is much better. There is still a few areas for improvement but very happy with my stay. The fitness center and breakfast was good.

    4
    « First time in Omaha! »

    After a long day of driving I settled into this hotel for a comfortable evening. Amenities, the staff and room were all excellent. The only down side was the kitchen chose to close 1 hour early and I was unable to get any food after a long day of driving.

  • 4
    « I enjoyed my stay »

    Best Western has always been on the top of my list. They were excellent in the service to me and that I can appreciate. The room was large with a nice view, clean baths and sheets and pillowcases. Plush comfortable beds and soft towels. The breakfast was amazing nice selection of items. Very friendly staff to assist you. I would definitely love to come back and stay again. There are eating places around for your convenience. So safe travels to all. Where's Wooster?

    4
    « Would Stay Here Again »

    I would stay at this hotel again. It fit the need with three children. They loved the swimming pool. It is 3 ft. in depth so I didn't have to be too watchful over the older two. It's a great pool designed for children. The pool is showing wear & tear though. Breakfast was awesome! Items that felt like they were home cooked. A variety of items for my picky eater. We were stuffed when through. The bed was actually comfy too. Maybe the best, I've slept on in hotels. Just don't expect help from the front desk- they are either busy on their phones or busy talking to each other.

    5
    « A relaxing Anniversary. »

    I enjoyed my stay at the Best Western Plus in Omaha on 108th & L. The Staff was helpful and kind. I got the hot tub room. It was immaculate. Price was fair. I enjoyed the breakfast also. I look forward on coming to this Best Western Plus again in the future.

    5
    « Fantastic place to stay »

    This was our 3rd stay at the Kelly Inn Omaha and, like always, it was a great experience. Everything is clean, comfortable, and modern and the staff is very, very friendly and efficient. One thing that was different on this visit was the upgraded continental breakfast - it was very good! Lots of different choices and my children and I all really enjoyed it. Also, the pool is perfect for small/younger children. My six year old is not a very strong swimmer, but because the deepest part of the pool is only 3ft, he felt he had free reign and had a blast swimming and sliding around in the pool. This is our go-to place when visiting Omaha.

    2
    « My stay »

    Roz, the cook for the free breakfast buffet, was very friendly and open for all and any suggestions. Enjoyed egg scramble with bacon, better than just plain scrambled eggs offered in other buffets. Although I was too tired to enjoy the pool, it looked like a lot of fun for children. Front desk very helpful in suggestions for places to eat. As all the Best Western beds that I have slept in, very comfortable.

    5
    « Great Family Hotel »

    We really enjoyed the pool for the kids, there are 2 waterslides, one which lands in 3 ft water so I only had to catch my youngest. Hot tub is right there, so you can sit and watch your kids. The hotel was clean, nicely updated. Breakfast was good (waffles, eggs, sausage, cereal, etc). I would appreciate stronger coffee, that's just me though. Our window faced L street, so there was some road noise but it tapered off. Overall wonderful stay for a family getaway. Front desk was very friendly and helpful.

    5
    « Best Place for Families! »

    It's been over a year since I last stayed at this motel and it gets better with age. It is clean! Accommodating to families in every way. Easy in/out property location. Pool is just fantastic for kids. And warm: Nice to dip into a heated pool that is actually "heated" for once. Bed, bedding and pillows were very comfortable. Great sleep, quiet room. Mattress was a serta perfect sleeper that looked brand new---yes, I pulled back the sheets and looked because of paranoia. Room was spacious. Had a king and it included desk & office chair, sitting chair and lots of room in the middle. The new free breakfast was a nice surprise and it was great---lots of choices hot & cold, fresh and best coffee around. (good enough I was intending to ask brand, but forgot) Breakfast attendant--Angie (I think)--very knowledgeable about the area and friendly. As a motel manager myself I bothered her with many questions. She was well informed about the property, surrounding area and answered them all with a smile--while never taking her eye off her work. I would have loved to of packed her in my suitcase and brought her back to my motel to work. Overall GREAT stay and they have earned my business loyalty for good.

    5
    « Best Hotel in Omaha »

    There is not a better hotel in Omaha, especially for families traveling with kids. We have stayed here often for a short get-a-way with our two grandchildren. Pool with slides is perfect for them. Rooms are extra special, always clean. The hotel staff goes out of their way to make sure the stay is perfect. The free hot breakfast in the morning is one of the best we have ever tried. On this latest trip my wife left her cell phone on the counter by the TV. We received a call that it was found before we were two blocks away. Won't stay anywhere else but Best Western anywhere we travel!

    3
    « Great Location, »

    Front office staff is very friendly and accommodating. In room décor and property overall are nicely updated. The only reason I give this hotel an average ranking is due to Housekeeping. Very disappointed with cleanliness and representation in the room. Did not have the opportunity to discuss with hotel however as we were in and out quickly due to what I was in town for.

    5
    « Sweet stay »

    After long day of driving stopping here was a good choice. Staff helpful and polite. Asked for best pizza and was given a menu with coupons. Pizza was delivered to room and was great! Room was clean and Bed was comfy! This was the third Best Western that weekend we stayed in and had the most comfortable Bed.

  • 3
    « Nice stay »

    We stayed there on 22nd Sept 2015.Stay was very good.Liked the way staff welcomed,specially for our dog.I forgot my expensive shawl (Indian name for a throw)next day we called to request to ask the cleaning staff.We were informed nothing was in the room.To me they never tried.I would have given 5 stars.

    5
    « super comfy beds! »

    We had a great experience at this hotel. Our only complaints were that we purchased the Papio Fun Park Package, and the park left much to be desired, that really isn't on the hotel, though. My husband wasn't thrilled with the breakfast selection, but I enjoyed it very much. We were traveling with our 3 kids under 9 years old, so the pool was excellent for or non-swimmers, and they really had fun except Saturday night/Sunday morning when it seemed to be crowded by rude guests...again that isn't really on the hotel, though.

 

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·Desde el norte: tome la carretera interestatal 680 dirección oeste hasta la salida de la calle L Street, este, y a continuación hacia la calle 108th Street. El Best Western Plus® Kelly Inn Omaha estará situado a la derecha del cruce. ·Desde el sur: tome la carretera interestatal 29 dirección norte hasta la carretera interestatal 80 dirección oeste. Tome la salida de la calle L Street, este, y continúe en dirección este hasta la calle 108th Street. El Best Western Plus® Kelly Inn Omaha estará situado a la derecha del cruce. ·Desde el este: tome la carretera interestatal 80 en dirección oeste hasta la salida a la calle L Street East. Continúe hasta la calle 108th Street. El Best Western Plus®...

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