Best Western Fowey Valley

Definitely value for money !! Lady at reception was very helpful and obliging, very clean. My only little gripe is that the bathroom ( room34) got very wet after a shower which made the floor very slippy) loved having the fridge made a big difference ! Comfy bed. We didn't eat here so can't comment on the food, thanks for a great stay

Last minute deal was arranged which was fantastic value. Room was lovely comfy bed and great value lovely selection of drinks and biscuits available. The kids enjoyed the swimming pool. One thing I didn't enjoy was the fact there was no draught alcohol and it was mostly bottled bar Guinness. Breakfast was great value cooked fresh and plenty of choice. Would not hesitate stopping here again in the future.

The hotel was decorated to a high standard which gave it a cosy warm feeling. The room was very spacious, the bed was comfy and the shower was impressive. Jane went above and beyond to make our stay as enjoyable as possible, even permitting us to bring a takeaway back and enjoy it inside the hotel. Overall I'd recommend the hotel to others and would definitely stay there again.

Appeared to have been recently refurbished to a good standard of decor and room facilities. The sound proofing should be improved as TV seemed noisy when approaching from the corridor and would surely have been heard had anyone been staying in the adjacent room.

Unexpectedly needing a moderately priced twin-bedded room for the night, and outside normal booking times, the receptionist went out of her way to accommodate two elderly, vulnerable ladies., There was no fuss, just attention. The room was immaculate, beds comfortable and cosy. Perfect.

Nice and clean, reasonable hotel. We dropped off on the way south to see family. Room was ok, shower and towels etc all good. Has an outdoor pool that remains open all year (I think). The only downside and disappointment was the breakfast, £17.50 each and not great. Not poor enough to send back but the fish was meagre and the full English was nowhere near as good as many of the Full Cornish's you get in these parts. Would stay again but not have breakfast.

The hotel is just okay. The rooms are very outdated and are musty. Cute feel otherwise but could be so much more. The front desk staff are not friendly and are always in the back room. My colleague and I waited for so long only to be rudely served. Not impressed. There's no other decent hotel in the vicinity, that's the reason that they're still in business.

Husband and i stayed here for 2 nights b and b feb 14th 2024. Groupon deal with a cream tea also. What a lovely break away we had. From the friendly staff, to the 10/10 cleanliness, wonderful sleep, breakfasts were fab and the dinner we had one night was delicious. Pork belly mouthwatering. Definately recommend, and we hope to be back again one day.

A very good stay at this hotel which was very good value . Stayed in a deluxe room with breakfast. Room was very good and facilities were great. Breakfast varied and excellent choice. Well cooked. Evening meal was good quality and very tasty. Overall a good hotel in a suitable location to visit many venues in Cornwall. Will be returning. Staff were excellent. Nothing was too much trouble for them,a credit to the hotel.

We did bed & breakfast. The food was hot and tasty and the staff helpful and friendly. The room was clean and there was plenty of milk and tea bags to help yourself to. The room was warm and cosy with a power shower.

Stayed two nights in de luxe room (32), so pleasantly surprised by the high quality of everything at the hotel ranging from the room to staff to food quality. Dinner in the hotel on our first night was excellent. Breakfast on both mornings was equally as good. When in Cornwall again we will definitely be staying here once more.

We travelled to Fowey to get a repair done to a watch. We could not find the location and Deanne at reception was extremely helpful in securing a positive outcome. Our stay was very brief but the hotel was good value, plenty of parking, decent sized clean room and bathroom. The rating below is relative to the price paid.

Absolutely cracking dog friendly hotel. I visited with my best friend Jo and my dog Basil for an overnight visit, breakfast and a cream tea. The staff were lovely and the hotel is beautiful. The room was very clean and bright and it was really dog friendly, easy to get out into the courtyard with the dog. The cream tea and breakfast were delicious. Cannot recommend this hotel highly enough, will definitely be coming back soon! Jo will want me to mention the awesome outdoor pool that they opened up for her to have a morning swim in!

We have been coming to this hotel for several years. It is a very friendly and welcoming place. The staff are all lovely and very accommodating and they are all keen to welcome the dogs as much as the humans! We will be back again!

The single room I stayed in (away from the front was quiet and comfortable, and absolutely clean, but a bit small. Staff were friendly and breakfast was good. I had the misfortune to break a tooth while in Lostwithiel and in order to see a dentist I had to stay an extra night. The management had the room available for an extra night, but took the opportunity to charge about £20 more than the rate I had paid on my booking. I am not saying this was wrong, but it is not exactly friendly towards a guest.

Having used hotels for many years this is the first time that I can say, without exception, all the staff were extremely friendly and helpful. This was our first ecperience with a dog and would certainly use this hotel again.

The room on the ground floor suited us, the bed was comfy, the crips white sheets beautifully clean and I loved the fluffy white towels. The tray contained lovely Cornish beverages. The hot chocolate the best i've ever had.The breakfast was hot, tasty, freshly cooked and the evening meal at the restaurant was most enjoyable. Small menu, but enough choice. Great outdoor swimming pool was an added bonus, warm clean with towels provided. The staff, all of them, were friendly, and helpful. All in all great value for a three star. Proximity to the Eden Project was why we booked but Lostwithiel is a great little place to potter around. If you are less able then you may find the entrance challlengin but do phone ahead for advice. Oh and its dog friendly too.

Just spent 2 nights is this delightful hotel. Comfortable, clean, quiet, easy parking. The staff were so friendly, we ate in the restaurant both nights, excellent food and reasonably priced too. Breakfast was included, continental or full English cooked to order, delicious. Excellent location, about a 10-15 minute drive to the Eden Project, which is why we were there. Lovely town to walk around as well. Big thank you to the staff, wouldn't hesitate to stay here again.

Stayed two nights at the Best Western Fowey Valley this weekend. When arrived at the hotel parking at the back was easy and handy for me as disabled so parked in the long space as easier to get in and out of the car unfortunately no disabled spaces on site but that's not a issue for me but others might struggle unfortunately the council are not willing to put one in as the hotel have enquired already. and also easy to leave when out and about for the day. The room was nice, clean and quiet. The staff who we came in contact where very politely and helpful when we checked in and also when we left so special mention to Deanne very well done who checked us in and also the waitress kameji who served us on the Friday evening as booked a table in the restaurant. The food was lovely. Would come here again if we decide to return to Cornwall for a holiday.

A beautiful gem of a hotel with lovely welcoming staff, spotlessly clean but more importantly dog friendly. All fur babies get their own welcome pack and treats on arrival. All meals were cooked to perfection and plentiful, and the staff were very welcoming, with helpful hints of places to see and things to do. Will definitely be returning.

The heated pool is amazing and was open all the time. Perfect for an early morning swim. All the staff are so friendly and helpful. The town is so quaint and has good amenities: a supermarket, play area, skate park and you can walk about a mile to Restormel Castle, which was a lovely scenic walk,

The staff at the Best Western, Lostwithial are great and cannot do enough for you. Jane and Richard are always welcoming and very helpful. The hotel is well located and the outdoor heated pool and snug are great features.

Lovely place but needs more disabled access and also the restaurant needs to be open more then 2 hrs a day. Or options for travellers coming long distance to be able to get something to eat when arriving

The room was very clean, alot of little personal touches like dressing gowns, slippers. Loved using the heated pool. Had a meal and ate scallop and risotto. Best i have ever tasted. Would go back again. Thank you all for a most welcome break

The hotel facilities per se, the helpfulness, courtesy, and friendliness of ALL the staff encountered - reception, restaurant and janitorial alike - the variety, plenteousness and quality of all meals, and the comfort and cleanliness (simply spotless!) of our rooms were as good as I have ever experienced during my ~ 6 decades of travel world wide.

Great location. Ample on site car parking. A heated outdoor pool. OK in need of some maintenance but just so welcome. Open early to late. Very helpful staff. Bedrooms are comfortable with all the usual features. Breakfast is very good with plenty of choice. Only two downsides. Firstly the lack of a residents lounge - yes you can use the bar area but that is less than cosy. Secondly although the hotel offers dinner on Weekdays the limited menu is set for the month and frankly the choice is poor. With a bit of thought the hotel could become a destination for meals for locals and guests. The pubs offering good food well cooked were rammed so at this time of the year there is plenty of demand. Special shout out for the reception staff. Friendly and helpful with great knowledge of what the area offered the visitor.

This hotel is part of the Best Western Group and is a lovely hotel with free parking. However when you book request a room at the back of the hotel as it is beside the busy A390 from Liskeard and there is not much reprieve from traffic noise if you are in the front as we were. The hotel was clean and the food very good. We stayed 2 nights and booked an evening meal both nights which was excellent, although not many people eating there in the evenings or drinking in the bar so lacked ambience. Breakfast time there were more people and the breakfast was good.

From the minute we arrived we loved the hotel. We immediately booked an extra night. Nothing was too much trouble. Every member of the team was welcoming, friendly and helpful. Our room was clean and comfortable with no problems at all. Service at the bar was great. We even had a cream tea with scones made in the hotel- lovely. Breakfast was a delight, plenty of choice on the continental and hot food cooked to order. Next time we go to Cornwall we will stay again.

Fowey Valley is a friendly, welcoming, warm and comfortable hotel. We stay here probably four or five times a year. The staff are down to earth and friendly and go out of their way to chat to you. Breakfast is fantastic. There's a lovely swimming pool but the weather was not on our side to actually experience it.

Late booking due to a change in my travel plans. This hotel is at the heart of a lovely busy little town with countryside/riverside walks a couple of minutes away from the front door. Plenty of parking. The staff are very amenable and keen to help. My room was warm, comfortable, clean and well-equipped. Conflicting signage and information about the use of a swimming pool, but as I was staying for only one night on this occasion, it was moot. I would stay here again.

Really enjoyed our 2 night stay. Excellent customer service from all members of the team. Lovely food in the evening and lots of choices. Breakfast in the mornings were so nice. Definitely will be returning to this hotel next year.

Stayed for two nights in pet friendly room. Room, staff, food excellent and really enjoyed our stay. We are already looking at returning for another stay as good location. The hotel was very clean and well maintained. The breakfast was excellent and lots of choice. We didn't use the restaurant as was out doing heligan lights. Great location to travel around the area. We had our two Labradors with us and nothing was a problem and could take them to the bar area to have our meals.

We had a wonderful and spacious dog friendly room set in a block of 5 just away from reception,ideal for letting her out in the night.Very friendly and welcoming,nothing too much trouble.Superb breakfast and dinner choices,well cooked and presented.Tasteful and spacious hotel .Loved it .If I could rate higher than 10 , I would.Also most comfortable bed ever .

Just returned home from our second visit to this hotel and as usual it was faultless. The hotel is kept spotlessly clean and all staff are both courteous and helpful. We ate in the restaurant on both evenings and again found the food to be well presented and of good quality. Breakfast offers a wide variety of both hot & cold foods so there is something for everyone. We look forward to returning in the spring.

This hotel has greatly improved over the years, and was a big pleasant surprise . Rooms were great, the restaurant and menu was amazing, I highly recommended the scallops. The staff were so friendly and helpful.

This hotel had me pleasantly surprised, I often stay away and usually have no input of where I lay my head but with this booking it filled me with a sense of calm, I highly recommend this place, whether it's for a short stay over or even just to experience the food. Saying that, you can tell a lot about a chiefs cooking by whether you need to add any additional seasoning when the plate lands in front of you and I can safely say no shakers were touched! The staff from check in to check out where fantastic.

We're staying 2 nights here at the hotel.. Staff are super friendly.. Nothing is too much.. . Room we have No 4 is lovely.. lots of natural light. Power shower.. Nice bed.. decent coffee and tea Breaky was amazing.. and lovely staff.. mother and daughter working together and they were so professional.. helpful and nice.. Food was yummy.. Continental was yummy and you can order a cooked breaky too. Will def stay here again :) .

Another fabulous stay, for 3 nights, this time accompanied by our dog. Immaculate, warm room. Excellent breakfast. All the staff are welcoming & friendly and a credit to the hotel. Great location to base yourself for touring the area Brilliant...

Had a 2 night stay as a present from Granddaughter. Excellent Staff and Hotel. Super Room - very clean, tidy with everything you could wish for. Restaurant Dinner - excellent - great choice on menu and food eaten superb. The whole experience was first class.

I spent two very comfortable nights here. The room and en-suite bathroom were very clean. The bed was extremely comfortable. Tea, coffee, milk, kettle etc available in the room. Although no housekeeping service for only two nights, put cups, spoons and rubbish bins out by 09.59 a.m. and the cleaning fairies do indeed do the chores. Very pleasantly situation and easy to find. Lovely walks as well as being on a main room to go where you want by car. Lostwithiel also has a railway station. Good cafes and eateries if you don't want to use the hotel restaurant. Staff were all first class. I didn't have the breakfast, so no comment here. The evening menu could benefit from more light meal variety. Room had good heating availability; hot water was actually hot. Delightful, white, fluffy towels with proper bath sheet size included. In-house soaps and hand lotion available. Note: the swimming pool is seasonal, not open all year. It does look very attractive, and I was disappointed not to be able to use it. Plenty of parking that was safe.

Clean , comfortable , friendly . What a great place . We loved it the moment we walked in . We Highly recommend this lovely hotel . I cant think of anything bad to say about the whole experience. It's like the Tardis !! You'd never imagine from the front door on the main road that inside was this great big hotel !! Amazing . Cant wait to go back .

Wow! What a lovely hotel. The room was just lovely. Clean and to a high spec. I think what makes this hotel special is its staff who were incredibly well trained, polite and friendly. The food in the restaurant was delicious. Well cooked with a varied menu. Parking was abundant and the hotel itself is in a beautiful location.

Very comfortable hotel with pleasant friendly staff. The location is a little off the beaten track of popular Cornwall but I found this to be a good thing. Excellent parking facilities and a super breakfast

The hotel looks very ordinary from the outside but inside there is everything you need. The single room was comfortable in every way and a good size. The breakfast both continental and cooked were delicious. The staff were friendly but not intrusive. I very much enjoyed my stay. Thank you.

There is absolutely nothing about this hotel that is nothing but excellent. Easy parking and check in. Lovely and peaceful , beautiful spotless room, Fabulous breakfast in a lovely dining area. The hotel was cosy and warm, The bed was so comfy with snow white sheets. Very quiet at night, so a good night`s sleep was had. The bathroom had a lovely big shower, and the water was always hot. All of the staff were very pleasant, very courteous and polite. I have already told my family how lovely it was and some hope to visit next year The Fowey Valley and we hope one day to return The evening meal was gorgeous ,The Royal Oak pub nearby sold RATLER CIDER We have stayed in many Best Western hotels, and each and everyone has been excellent Thanks again for a lovely stay

This hotel has to be one of the cleanest hotels we have stayed in. We stayed in one of the dog friendly triple rooms. A nice gesture was the box left for the dog with treats in and places to visit with your dog. We had dinner in the restaurant which was very good. Food was of high standard and service was excellent. Breakfast in the morning was good with plenty of choice. The staff at this hotel are very attentive and polite. We will certainly be staying again and recommending to our friends and family.

Me and my partner have just spent 3 really good days here and will be back next time we are in Cornwall. Jane and her team are brilliant and happy to help any time, the servers bryony, lucky and luca were all very friendly and attentative. Thank you all for a fantastic stay!

Excellent hotel in good location for exploring the area and ample parking Staff were very friendly and welcoming and food was lovely with a very good varied selection at breakfast Staff were also very accomodating towards our doggie companion

I stayed here on a Groupon voucher so it was extremely good value. A slightly older clientele but very clean lovely food I had a room upgrade which I was very pleased with plenty of space in the room and great facilities in the room. Dining was excellent and suited all needs and options.

We've just returned from a week's stay and had the best time in this hotel. Upon arrival we were upgraded into The Hayloft, a beautifully spacious room with kitchen area, spare bedroom and a lovely bathroom. Our room also led onto a terrace which we could make full use of due to the exceptional weather we had. Everything you could possibly want was provided in the rooms and the tvs were new, a good size and easy to use with freeview provided. The staff were extremely friendly and helpful with nothing too much trouble. Very good, spacious restaurant and the food is some of the best we've experienced during our many stays in hotels over the years. Good and varied menu choices and ample portions. We will definitely be returning.

Upon checking in we met lovely manager Jane that share lots of local tips for us to visit! The rooms is spacious facing the garden with valley view. Comfortable bed with all the rooms amenities available to use, nice big fluffy towels with spacious bathroom with shower. They look nice, clean & newly refurbished but can improve on the hot shower water pressure! There are 2 carpark available for guests with easy access to the hotel. Breakfast is great with continental buffet and cook to order hot breakfast!! Service staff is very prompt and efficient so food are replenished quickly! Freshly prepared hot breakfast is sumptuous and delicious! All the staff we met are friendly and helpful throughout our stay! Keep up the good work and we recommend this lovely little gem to everyone and for sure will visit again soon

This has to be the best experience we have had for a very long time, we often stay in the area at local hostelries but realise that in future we shall book to stay here Both the telephone call was a very pleasant experience ensuring my Wife's dietary needs were covered and an appropriate room that we could have our Dalmatian with us, followed by our check in experience was as efficient and friendly when we arrived I had booked the use of their EV charger for our car as well giving us peace of mind we had sufficient battery life to continue our journey They in the dog friendly rooms have a box dedicated to your dog, towel beach guides and much more. The food was very palatable at dinner with gluten / fat free dit met, any breakfast was superb as well very nice to have many choices On check out we were signed up for the Best Western loyalty card most kind as we shall prioritise this as a go to brand in future Thank you all for your kindness and warm welcome, along with avery comfortable nights stay

My wife and I stayed here for 2 nights early October. The staff were friendly and welcoming and the rooms were clean and well maintained. At check in we added breakfast to our booking and in comparison to the room rate this was expensive , having gone up 50% per head in the last 12 months. Next time we will include this when we book and get the reduced rate, which is normally offered on arrival.

Great little break away with our dog again. Service was wonderful as usual, nothing is too much trouble! Massive thank you to Jane for the big fan, coming to my rescue with the flushes!! This really is a gem of a hotel, very highly recommended. Thank you once again.

I have visited this hotel many times over the years and it is currently the best it's ever been. Friendly, comfortable, clean and amiable. The staff are informative, patient and the whole set up is welcoming and comfortable

Fantastic staff, good location for exploring Cornwall. Room was clean and functional. Restaurant had a good choice at both breakfast and in the evening. Bar also had a good choice of drinks. (In particular, the "Offshore" lager is very tasty). Both areas very clean and tidy

Friendly staff, good food, picnic area, 2 car parks and a nice heated outdoor pool. We stayed here with our dog and he was allowed to accompany us everywhere apart from the dining area. He even got to chill out on a sun lounger by the pool! The room was very clean, spacious, and the shower pressure was excellent. There was a mini fridge in the room (we stayed at a different BW hotel previously and there wasn't one there. Useful to know if you have to keep your dogs food chilled). We dined in one evening and my husband had the pork medallions. He is still talking about how good they were and it's been almost a month! The town itself is small but pretty, there are a few restaurants and independent shops, nice walk by the river just a couple of minutes from the hotel. We're already planning to visit again next summer!

Rooms really clean. Staff are all friendly. Food is amazing and breakfast is very nice. Defiantly will be visiting again and joining the rewards. Went for a quick family visit and location in lovley. Didn't use the swimming pool but I will when I return with the children.

Have visited this Hotel on numerous occasions over the years, originally The Restormel Hotel with its local Castle connection. On this occasion it was our wedding anniversary and the the thing that stands out every time here is the staff. Their attitude to customer service and general freindlyness is a credit to the management, wife mentioned on checking in it was our anniversary and at the evening meal the reserved table was dressed with a congratulatory banner.Little things like this make all the difference,they really do. The Hotel is ideally located for visiting local attractions including the Eden Project. You can start the day with a lovely breakfast of your choosing, and don't forget your evening meal here as the food is fresh, well prepared and served with pride.

The hotel knew I was proposing to my girlfriend whilst i was here and they had put flower petals on the bed in the shape of a heart and Jane did all she could, to ensure our needs were romantically met

Can't fault it really staff were welcoming and accommodating. Let me utilise the lounge whilst I waited to check in. Took my needs in to consideration with regards to work and sleep. The food although a little pricey was absolutely beautiful and worth it! Didn't use the pool but looked nice. Room with all required amenities

i booked this hotel for me and my family for our trip and we were so glad for choosing this hotel it was very clean and nice hotel with excellent modern rooms plus the staff were super friendly.Cleaners would come every morning to clean the rooms and were super friendly as well to us.all people in hotel were friendly as well.out of all hotels i have stayed before this one was the best one i've been in.Totally recommend it and would love to come again.

Booked 2 rooms for a family wedding. Rooms were vastly different, one room was tiny, barely get round room, other was massive with 3 beds, yet paid same price?? Receptionist was abrupt and unhelpful Breakfast was ok, quality of food need's improving

Stayed here for one night in June. You could easily drive by and not notice it, but once you do, and step inside, you realise what a special little place it is. We were allocated room 27, which was perfect - it had everything we needed, was spotlessly clean, and overlooked the the outdoor pool. I took the opportunity to have a quick swim, and it was lovely. The breakfast in the morning was delicious- particularly the (amazing) smoked salmon and scrambled eggs! All the staff were friendly, professional and helpful. We hope to return again soon.

A hotel with excellent facilities and staff. Caters for families, children and dogs which is unusual. Excellent food but you need to be hungry as the portions are huge. Good base to travel out to a different place each day

Such a lovely experience from start to finish. Staff were very pleasant and extremely helpful. Rooms were spotless. Food was great. Amenities were brilliant. Location was perfect. We enjoyed the experience so much we booked an extra night. Definitely will be staying here again.

What a wonderful experience from start to end. We enjoyed it so much we booked an extra night. The staff were extremely helpful and very friendly. Room was spacious and very clean. Facilities were excellent especially the pool. The children loved it. Food was lovely. Hotel is in a ideal location. Highly recommend. We will definitely be booking here again.

Family shortstay vacation Are pet friendly really nice hotel. Good location with plenty of parking and easy access to the main roads and beaches. The car park had plenty of spaces and was ideally situated behind hotel where you could keep an eye on your vehicle depending on where your room situated. The pool was clean and attended to every day and was in full sunlight. The restaurant was nicely laid out the staff were really friendly and the food was really good. I noticed that there were awards won for the breakfast and I have to say it did not disappoint. The food was fresh and cooked to order and the choice was excellent. The choice actually catered for all dietary requirements. Beautiful little town of Lostwithiel.

Another fantastic stay. Having stayed here several times now, it was lovely to see the refresh on the rooms. We stayed in one of the courtyard rooms and although they were nice before, they are really fab now. Special thanks to Jane and the other Lady (sorry not sure of name!!) managing things during our stay - they work like Trojans and some guests are not that appreciative! Also a special mention to Bryanie who did a fab job at breakfast especially with a group of difficult people. Can't wait to return in October

We really enjoyed our stay at Fowey Valley and would happily return. The staff are very helpful and welcoming and the hotel itself is small, clean and well kept. It is not a 'luxury' hotel, but we felt it was excellent value for money particularly given that it has a pool which we used everyday, and good cooked or continental breakfasts. We stayed as a couple with a 7 year old in a triple room which had a double and single bed, a small fridge as well as the usual kettle and tea/coffees. We had a good evening meal at the hotel restaurant. Lostwithiel itself is a good base to explore north and south Cornwall as it has good road (and rail) connections. The town itself is pretty, and has interesting antique/gift shops, a few pubs and restaurants and a co-op for groceries. If you can face a steep walk, Lantic Bay to the west of Polruen on the south coast is spectacular.

Memorable stay as a result of fabulous welcome from Jane and Treena and great service in the bar from Bryony. This hotel feels like a home from home. Quality bed linen, clean facilities and free parking all made the stay comfy and trouble free. Our only complaint was the number of contractors leaving in the early hours, but this was more about lack of consideration for other residents and not caused by hotel staff.

Lostwithiel is ideally situated on many routes and allowed me to travel all over Cornwall. The hotel was comfortable and convenient. The staff were the true highlight. I have stayed at many hotels and very few have had the overwhelmingly friendly staff that this place had. I rarely visit any place twice but this place would be one I considerex.

WOW WOW and WOW!! An absolutely remarkable hotel perfect location in all aspects, perfect staff, nice food, clean rooms, dog friendly and a special mention to Jane the duty manager thank you your professionalism, kindness, organisation, compassion and general interest in your guests is second to none you are a legend!! Even though the heater on the pool had broke I didn't care as everything else at the hotel was perfect and we were pre warned about the pool before booking on our arrival and to be fair the days we did go to the pool the weather was really nice and hot so having a dip was refreshingly good. We arrived in Cornwall on the 27th July and was originally booked into the Cornwall hotel and spa (please read my review on Cornwall hotel and spa) which was the stuff of nightmares due to The Cornwall Hotel and Spa duty manager and staffs poor attitude but that's enough about them as I say read my previous review. However the staff and our stay at Best Western Fowey Valley Hotel really turned it around for us and we had one of our best ever getaways to date so thank you so much Best Western Fowey Valley Hotel team and hopefully we will see you again next year!!

Lovely 3 night stay. Exterior looks rather dull, but the rooms are nice, modern & clean with decent solid furniture. Lots of parking! Receptionist very warm & welcoming. Lovely relaxed atmosphere. Thought the restaurant was a bit pricey but realised was on a par with the surrounding area. Pool small but nice for a quick dip - sadly issue with pool heating, due to be fixed next week but appreciate unavoidable by management! Still had a swim each day. Really enjoyed our break & will visit again I'm sure!

Booked last minute, at 6pm For the evening. Lovely lady at reception offered the last suit available. Such pleasant surprise. Newly refurbished suit with fully stocked kitchenette, separate room with double size bunk bed and own private terrace with gorgeous views. Very comfortable stay and will definitely be staying here again.excellent location from beach and 6 minutes to Eden project. Heated pool and my son loved it.plenty parking on site .10/10 for cleanliness as well.

Comfortable, clean guest room with excellent en suite shower facilities. Pleasing decor with a good quality bed, kettle/beverages, television, ironing board and iron. A well equipped room. The dining room is elegant and the breakfast menu with something for everyone, including a substantial Full English Breakfast as opposed to a great Continental breakfast choice. The swimming pool is immaculate and the staff very obliging. Be prepared to carry your luggage up two flights of stone steps to Reception if you use the overflow car park. If you want to avoid this there is a small car park to the rear which gives easier access into the hotel which is open 24hrs (the front door of the hotel closes at ten and needs a card key). The swimming pool (Max 1.1 m) looks clean and well maintained.

This was a last minute booking due to a flight cancellation to France. Our stay at the hotel made up for our disappointment as the staff are friendly and helpful. We had most of our evening meals at the hotel as the food was so good expertly prepared by Head Chef Maisie Clarke. We really enjoyed using the really warm outdoor pool (its like swimming in a bath, would love to use it in the winter as it is open all year round) after a day of walking or sightseeing. The hotel is an excellent base for seeing beautiful Cornwall. The Eden Project just 4 miles away and Fowey 6 miles away. We enjoyed some scenic coastal walks around Fowey plus a chilly dip at Readymoney Cove, a very small and popular beach so it will be very busy at peak times . We would be happy to return to the hotel and visit the places we didnt have time to see during our stay.

We had a fabulous 2 night stay and room 14 overlooked the swimming pool which was a bonus. Comfortable clean rooms with hairdryer, iron and ironing board as well as the usual tea and coffee making facilities. The breakfast was excellent with a wide selection of choice both hot and cold. All the staff were very professional, friendly and welcoming and I'll definitely be back.

We stayed for 8 nights and had a thoroughly enjoyable holiday. The hotel has a lovely warm outside pool which was ideal to relax in either before or after touring the area each day. The breakfast menu was very varied and pleasant, and the one evening meal we had was also very nice. Room was very warm but there was a fan available. Lostwithiel itself has quite a few cafes and pubs, and the surrounding area is full of interesting places to go. All staff at the hotel were very friendly

Unassuming from the outside, hidden gem of a hotel. Room was spacious, comfortable with double aspect windows with good views over town and hills. Breakfast was amazing, from continental/full English plus many other options (smoked haddock to die for) , evening menu varied choice of great tasting meals well presented. The pool is heated to about 30 degrees with towels supplied. . Friendly and helpful staff, special mention to Briony and Jane but everyone was lovely and we even got to meet Barney. Great recommendations on where to visit. Fabulous break, we will be coming back :-)

The outside of the hotel doesn't do it justice. The staff were friendly and helpful and the food was delicious and plentiful. The Manager was friendly, approachable and happy to share tips on where to go and what to do in the area. We stayed in The Hayloft and it was immaculate. We'll definately be going back

The staff and food were very good. We were greeted by a helpful and friendly receptionist. We had both breakfast and evening meal on both nights and the food and service were excellent. a safe and clean environment.

Just returned from our mini break in Cornwall. We initially chose the hotel because it has an EV charger & the location seemed great for exploring nearby attractions. The charger worked fine for overnight charging & although it wasn't free the charge was very reasonable. Be aware that there is only 1 3.5 Kw charging point & you need to book this at the reception, i guess this would get busy during high season stays. The hotel was freshly decorated & spotlessly clean, very good 1st impression ;). We stayed in room on the 2nd floor overlooking the rear garden with very nice views of the surrounding countryside. The room was very spacious & well appointed with mini fridge & nice bathroom with a very good shower & large bath big enough for 2. We had our dog with us & all of the staff made us feel very welcome . The restaurant food was excellent to, much better than usual pub food. We made use of the outside pool even though it was raining, the temperature was over 30 degrees & very refreshing. All the staff were very friendly & we got some great walking tips from the receptionist. OVERALL EXCELLENT !!! We will return !!

Driving through Lostwithiel, you could easily miss this unassuming hotel but we have just returned from a really lovely 5 day stay at the Best western Fowey Valley hotel. All the staff were helpful and friendly and we were given an upgrade to a very spacious room on the top floor. The room had only recently been renovated and had new carpets and a new bathroom.

We stay at this hotel quite often visiting family nearby. The standard is always first class. The room was clean, large, and very well equipped. The staff were as friendly and helpful as ever. Great selection and well cooked breakfast. Restaurant for dinner was good. We will be returning.

Hotel was clean and staff friendly. Room 7 in back got very hot at night I understand due to pool being heated. Convenient location to coast for day trips. Easy walk down to river area. Not sure why I need to do 200 characters.

A very nice friendly well run hotel that I have been staying at for many years both when I was travelling on business and since I have retired. The hotel is suitable for business travellers, couples and families alike, it has an outdoor pool, bar facilities and is situated in the lovely quiet town of Lostwithiel. So handy for visiting many places in Cornwall

Great pet friendly, clean and comfortable hotel, ideally situated for sight seeing or just relaxing. Lovely outdoor pool that was like getting in to a warm bath and open dawn to dusk. Love this place and will definitely go again

We stayed at Fowey Valley for a 3 night minimoon, my husband and I, our 8 month baby and our dog. We had one of their dog friendly rooms. There was plenty of space for the 4 of us, including the travel cot for baby and dog bed. The room was clean and functional, and the bed comfortable. Although the room was on the ground fllor with rooms above and in near the road there was virtually no noise and we had a good nights sleep. The outdoor pool was lovely and warm, and we were able to swim on 2 mornings. The staff were more than happy to remove the pool cover when asked. The breakfast staff were amazing, they had a highchair ready for us with a cushion after the first day. There's no dogs allowed in the main resturant, they are allowed in the bar area where you can eat your breakfast if you take your dog (the hotel offered but we declined). For dogs the hotel provides a welcome pack including a water bowl, mat, towel, treats and poo bags.

We stayed in The Hayloft; it was beautifully decorated with a balcony. Staff were friendly and helpfull (especially Barbara,Bryony and Lauren) and food was tasty (we stayed B&B). Hotel was clean. Owner Simon was friendly, approachable and informative.Lostwithiel is small but friendly. Overall this was a lovely stay and we'll definately come back.

A year on we return to a hotel that is a diamond in a bland setting. No ground floor room for us this time. But the very helpful and welcoming receptionist found us an alternative room to that we had booked that only featured one short flight of stairs. Now that is going the 'extra mile' ! Room was again very clean and presentable, as well as spacious. Each morning started well with an excellent breakfast with a good choice of menu. A special mention to the young lady on the serving staff who as well as being pleasantly attentive gave us a timely warning about not visiting somewhere so helping us avoid a bad trip. Thank you. Can still highly recommend this hotel. Just be wary of the Gran Prix A390 running past as it seems full of the Fast and The Furious !

Simply stunning two-night stay! This hotel is very dog friendly, all the staff absolutely love dogs. The dog friendly rooms are beautiful, very clean and are set in little courtyard. There is a doggy welcome box which has a large towel, brush, a feeding bowl (just one, so you need to bring another) Doggy treats and information on dog friendly beaches etc. I would say our stay was perfect, from very high-quality food to attention to detail to small added extras. We had an evening meal on the first night, we sat in the bar area so we could have our dog with us. Dogs are allowed everywhere in the hotel except the restaurant, but like us you can have your meals in the bar with your dog. Breakfast was varied with anything from cereal, croissants, fruit, yogurts to fully cooked, and everything was quality. There is a heated outside pool which was very clean, and a lovely garden area too. All the staff were so friendly and very helpful, nothing was too much. Thank you so much to Jane on reception, Bryony and Barbara who served our food, and to the owners Simon and Trina. Absolutely wonderful service. Just to conclude, this was probably the best hotel we have stayed at for quality and service……Stunning and highly recommended, we will be back!!

The rooms were quite spacious with comfortable beds, reasonable storage and decent bathrooms. We were there in summer when it was very hot and the one drawdown was the lack of air conditioning. Although there were fans in the room, it was still incredibly hot. Staff at reception were incredibly friendly and helpful and anticipated our requirements without us even having to ask. The restaurant is quite large and there was plenty of choice at breakfast that was served to our table efficiently. We did have dinner at the hotel one evening and the quality wasn't as good as you might get elsewhere. There is a heated outdoor swimming pool with a few chairs around it - its not a particularly attractive pol but it is fine for swimming in. There is plenty of parking on site. Be ware of the fact that there are lots of steps and no lift so the hotel is probably not great for push chairs or disabled people. Overall, very good value for money and very friendly.

We only stayed one night so didn't have time to use the well shielded heated outdoor pool which is a surprise in fairly unknown Lostwithiel. Parking available but bit of a walk/climb to most rooms. Ideal position for a base for the area or for travelling further down Cornwall. Well equipped rooms

Hotel was very good room comfortable staff very pleasant. Breakfast excellent choice. There is a heated outdoor swimming pool too. Price reasonable £84.50 for twin room plus £19 for breakfast and we were upgraded to family room with double and single.

We were really impressed with this hotel. The room was comfortable, the wifi worked, parking was close. The breakfast was excellent and the warm outdoor pool a joy. It's very central for visiting places of interest in the area. The only disappointment was the evening meal which was limited in choice and a bit mundane. We will certainly stay again when we visit Cornwall.

We stayed for 2 nights and the hotel was a great find. All the staff were excellent and very helpful. The breakfast was great, tempted me have 2! It is very dog friendly and he was welcome. Would definitely visit again one day. The standard of housekeeping was good. All should be commended. Parking was easy and free! Many thanks.

We enjoyed staying in the hotel. My daughter liked the pool. Happy to book next time. Location is ideal if you want to stay at one place and drive to near by locations every day. I would definitely recommend.

I've booked family room with bunk beds for Kids which was a good fun for them. Swimming pool was a nice thing to have as an extra (Especially that water is heated). Unfortunately our room's windows were out for main road which was very busy even at night time.

Fabulous hotel. Fantastic food. Our room was very clean and comfortable. Every single member of staff we came in contact with were friendly and efficient. We will definitely return, hopefully later this year!

Most pleasant welcome by the staff as soon as I walked in, the room was very clean and very airy . The bathroom was of a high standard and also very clean and tidy , a range of complimentary toiletries was available and also the tea and coffee making facilities

Having had a place in Fowey for 12 years, I was no stranger to the area but had not spent so much time in lovely Lostwithiel. The hotel was spotless, the welcome warm and the breakfast was just what every beach cleaner needs to sustain them. Health and safety protocols were in effect both with the room cleaning and in the breakfast room. Plenty of parking allocated and the shops are 5 mins easy walk. A perfect base from which explore Fowey Valley and surrounds.

Had a great experience, lovely box for the dogs when we arrived with treats and a list of dog friendly beaches which was perfect and thoughtful. Wasn't expecting much from the heated pool but it was bliss! Actually warm and we were lucky enough to have it to ourselves

We thoroughly enjoyed our stay at the hotel. The staff are very helpful and friendly. The room was spotless as was the rest of the hotel. We were very impressed to find a doggy box in the room with extras for dogs including a bowl, towel and even some treats. We have not taken our dog away before and were delighted to find that he was made welcome, which made it very easy for us. An added bonus is the amazing outdoor heated pool, it was great to swim in (but hard to get out of as it was a chilly day!!) Thanks to everyone at the Fowey Valley hotel for making our weekend so enjoyable.

The manager Bryony was amazing! She was professional and so friendly! She showed genuine interest in us and our visit to Cornwall. All of the staff are top rate, but she stood out to us! We stayed in a pet approved room, but had none. The room was clean and odor free!

We read the reviews before we went and the Best Western Fowey Valley did not disappoint! We booked one of the pet rooms so we could take our dog with us. It opened straight out on to the courtyard so we could walk our dog first thing in the morning without disturbing anyone. A large plastic box awaited us containing a towel, treats, poo bags and a list of dog friendly beaches.

Excellent hotel in a really quiet location. From the main road, the rooms are at the back of the hotel and really quiet with no road noise, just the sound of the robin in the tree opposite. Staff were all really friendly and welcoming. Great choice at breakfast and great Covid protocols. Swimming pool is a lovely added extra for the summer. Really loved the quirky hotel information in the rooms.

Although not much kerb appeal once inside we were greeted by a lovely warm atmosphere and a very friendly staff. Room was very comfortable. Food was very good quality and portions of good proportion. All in all a very good stay. Would thoroughly recommend to anyone wishing to travel to this part of the world

Dogs are welcome, treats, bowl and towel supplied for your pooch, just be aware that the dog rooms are separated from the main building which is good BUT! there is a flight of stairs up to reception and dining room bit of a problem especially if it's raining.

We had a 3 night stay with our dog. The Hotel was very welcoming to us and the dog, there were bowls, treats and a towel ready on the room. We found the room well equipped and comfortable. We ate in the bar as we had the dog which was as comfortable as many restaurants we've eaten in. The food was simple but tasty and the cooked breakfasts excellent. We will be back (all 3 of us)

This was a birthday gift via a Groupon deal. The hotel is within walking distance to the small village of Lostwithiel. Plenty of on site parking, the rooms were very comfortable and finished to a high standard including the bathrooms. The hotel had ample facilities, a bar, lounge area and a small snug with free books to read. There was also a fabulous outdoor pool which we could have used as it was lovely and warm. Full English breakfast was included, but other options were available. The staff were extremely friendly, and nothing was too much trouble, especially Bryony in the restaurant. Thank you for a very enjoyable stay, we will definitely return.

I am not going to beat about the bush here. Quite frankly, lockdowns notwithstanding, my recent stay was one of the best experiences in a very long time. I could write endlessly about my stay but I leave it to you to check it out. However I will say that the pinnacle of my stay was the friendliness and helpfulness of the staff.

We booked via a Groupon deal and were very pleased with the hotel The staff were very friendly and efficient and there is lots of parking It's an ideal location for walking and exploring Lostwithiel Next time I'll use the heated pool! We will be back

Spending four nights at the Fowey Valley Best Western Hotel is the best way to unwind and enjoy true Cornish hospitality. The rooms are always clean and well decorated. This is only surpassed by the staff who make you feel as part of the family on each and every visit. This is the best way to relax and be truly pampered at a family hotel.

Ok, the hotel £66 room only, but advertised offers for £60 B&B, I mentioned to reception, but this was dismissed. Bedroom isn't awful, but pillows are dreadful, if your over 5'9 your going to struggle with length of bed. Room was red hot, no A/C windows partially open. Drinks are pricey, but maybe not significantly more than other hotels. Great memories of the hotel and restaurant, but the restaurant now looks like a cafe. I guess if you need basic at a reasonable price then it is what it is, if you want something a bit more, forget it.

When we go away, we like to stay in a nice comfortable hotel with good facilities and The Fowey Valley hits every nail on the head. Spacious rooms, spotlessly clean, dog friendly, well appointed, plenty of tea and coffee, a large TV and even bowls etc for your dog. The staff are excellent and always helpful. Cant fault them in any way. A credit to the hotel. Booking in and checking out was easy as well. You can check in online too. We ate both nights in the restaurant and the food is well priced and good value.. and really tasty too. Breakfast, although currently pre-order, was on point and delicious. I really enjoyed the smoked haddock and rather excellent poached eggs. The cooked full english is really good too. Theres also a good selection of cereals, breads, fruit, juices and other niceties. Lostwithiel is a great place to visit with plenty of dog walking and lots of history. Simon and his staff really make this a great place to stay. Looking forward to our next visit. Thanks agin guys!!

Second stay and highly recommend. Very warm, friendly, professional staff and good management. Hotel room fine, newly decorated with nice bathroom. Good food and service in restaurant, Outside pool a bonus especially for children. In centre of town, shops, pubs, restaurants and railway station all nearby. Without exception, all the staff are exceptional, responding to queries quickly, professionally and in friendly manner.

We stayed at the Best Western Fowey Valley last night whilst passing through Cornwall on a driving trip (Performance Cars UK). There was a large group of us but this wasn't an issue for Simon and his wonderful team of staff. Everything was perfect. The rooms were lovely. Warm, comfortable and modern. Parking wasn't an issue, there are plenty of on site spaces (there were around 20 cars in our group). The food was delicious and cooked to order. It was all very well organised too. The heated outdoor pool was a welcome treat for some members of the group. I honestly can't fault this hotel at all. I've never been anywhere with such an attentive, hands on owner. Every staff member was friendly and welcoming. They really go above and beyond here. We loved it so much that myself and my husband have booked a return visit with our dog for around Christmas time.

A lovely warm welcome when you arrive at the hotel. This hotel has dog friendly rooms, adjacent to the main building, and dogs are allowed in the bar area. The room was very clean and comfortable with Tea & Coffee making facilities. We selected the bed & breakfast option, the food was lovely and set us up for the day. The hotel staff are fantastic, Briony, James and Joe were very attentive at serving breakfast. Nothing was too much trouble and all the staff are so friendly. The hotel is in a great location for exploring the surrounding areas and the village has local amenities including a coop store. We highly recommend this hotel and will definitely be returning

Very helpful and welcoming staff and a very comfortable room. Our first stay with our dog and he was really welcomed too. Good location and plenty to do in surrounding area. Would love to go back again!

We staryed in a triple room with two dogs. The room, including a large modern bathroom, was imaculate; there wasn't a slightest sign that someone else stayed in the room with their dogs before us. Coffe/tea-making facilities are always welcome, and there were two food/water bowls, a big towel, pooh bags and a bag of bisucuits for our boys provided by the hotel. There is a car park right next to the triple-room building, and a street leading to the town centre and the quay. It was very quiet during the night. Otherwise, my Collie would've stayed up, reacting to the unfamiliar noise, all night. We were told that dogs were allowed in the bar area, but because we weren't sure how our 10-month-old pup would behave around other people in a strange place, we decided to have breakfast in our room. The staff was happy with that request. The English full breakfast was very nice. Apparently, many people call this hotel 'a little gem'. I can see why now. I would recommned it to everybody.

excellent service will recommend but disappointing breakfast. Excellent location near Eden Project (10 mns). The staff is very helpful and nice. unfortunately the cooked breakfast was not very good (bad quality of certain ingredients) and uninspiring continental one.

My husband and I stayed here for one night as we were visiting The Eden Project. Staff were extremely friendly and helpful and went out of there way to ensure our stay was perfect. We booked room only however we chose to have an evening meal as they accommodated for gluten free. The food and service was excellent, unfortunately the only gf pudding option was ice cream which I did not fancy so the kitchen made up a fruit salad bowl and offered me that and a yogurt and charged minimal for it! Lovely comfortable stay, would definitely recommend a visit.

Lovely Hotel which we used as a base for exploring the area. The staff were all absolutely lovely and the breakfast was amazing, good quality food and as much of it as you wanted. The rooms were very clean and comfortable and we were lucky enough to have a free upgrade also. Would highly recommend this Hotel.

A few lovely walks. Staff very helpful supplying maps and information. Hotel very clean and comfortable. Breakfasts good. We had evening meals in the restaurant they were good quality and nicely presented.

Had stayed 2 times before & recommended to German friends Mum & daughter travelling thru Cornwall. This was pre Covid & recent stay seen further moderations, accommodation with our dog - who had her welcome box again. East/nice walk pre breakfast to walk dog who could then join us in the bar/lounge area set up for us. Easy on site parking faciility which compared to many other hotels - limits for space! We will be staying again :-)

This is the third or fourth time we have stayed at this lovely hotel, which says it all really. Lovely helpful and friendly staff plus a warm and spotlessly clean room and a delicious relaxing breakfast both mornings. Lots of choices for cooked breakfast and a great selection of buffet items too. Outdoor pool was open today and heated to 30° I wish I'd taken my swimsuit. Thank you.

My family and I were very impressed with how Best Western made us and our beloved dogs so welcome, they even included welcome pack for our pets, containing doggy treats, bowls for use , as well as a towel, poo bags, and a great guide for walks.

Although part of the Best Western chain, the Fowey Valley hotel is an old-fashioned (in a good sense) family-run hotel, offering a very warm welcome tailored to individual guests. From the moment we placed our booking, every contact was friendly, helpful and professional. Little touches such as the welcome pack for pets; advice on where to eat out and which beaches to take the dog to, and flagging up of potential issues, such as finding somewhere to eat on New Year's Eve, made all the difference to our stay. The breakfasts were superb, too: we tried the full veggie; smoked salmon scrambled eggs, and smoked haddock and poached egg - all served promptly by the efficient and charming breakfast manager. We also had dinner in the hotel twice, both of which were great quality and good value. The room was clean and comfortable, thoughtfully equipped with everything we needed. Covid protocols meant we felt safe at all times. Lostwithiel is a charming small town, full of independent shops, pubs, restaurants and cafes, with fascinating history and scenic walks from the doorstep. It's also in a great location to explore Cornwall, in easy reach of so many beauty spots and attractions. Given that we booked using Tesco reward vouchers, we couldn't believe our luck staying in such a great hotel. All in all, hugely recommended, and we will return!

Lovely hotel with all the amenities you need. Clean and comfy beds. Friendly staff. Good location to explore all the wonders of Cornwall. Would definitely recommend to others and would go back ourselves. Overall Fab

First visit with our pet, so we were a little apprehensive! We needn't have worried, the three of us were made very welcome. Even a box containing essential pet needs! Comfortable room, nice breakfast and very pleasant staff!

I just wanted to say a huge thank you. We all had a wonderful night's stay and the hotel is just lovely and all the staff super. The Christmassy feel was spot on and the service was amazing. My Mum said that it was lovely to escape Covid bad news for a while, you managed to balance beautifully the need to adhere to Covid guidelines without it being intrusive - we felt safe and on holiday. Thank you for balancing that so wonderfully. We shall be back - of and the extra details for the dogs - well what can I say. Wilbur loved his dog treats!

Stayed at Fowey Valley, Best Western for 3 nights whilst visiting friends in the area. From the moment my friends and I arrived the staff were friendly and helpful. My friends room even had a welcome box for their dog. Breakfast was fantastic, served hot by masked waiting staff. There were sanitiser points throughout the hotel and these were observed to be being used. Staff were wearing covid masks at appropriate times and this encouraged guests to do likewise. Guest rooms and public areas were spotlessly clean and housekeeping did not tidy guest rooms (unless staying for more than 5 nights). Arrangements had been put in place to refresh tea and coffee supplies, mugs etc and this was welcome. The Cornish cream tea was great value and must be tried whether you put the jam or cream on first is a debate that my friends could not settle. Wishing the hotel and all those working there a great future in these unsettling times.

Spiders in ladies wash room, next to the bar room. Shower door fell off, which made me anxious. Had to wait outside dinning room untill somebody seen us waiting. Should have had a bell for quick service. Overall staff polite.

Really great stay. Great food, great team of people and super dog friendly. Lovely place to stay and the staff couldn't of done any more they were exceptional. Room was very clean and spacious. Will definitely return soon.

Friendly staff, made to feel welcome. Good value for money and dog friendly. Our room was clean and had everything needed for a comfortable stay. We were on a bed breakfast and evening meal deal, good value and good food! We enjoyed the town lovely walk down by the river and interesting independent shops.

We have been using this hotel now for many years. This visit visit was as enjoyable as ever. The rooms are always warm, clean and of good size. The staff, from those at reception to the housekeepers and those servicing the dining facilities, are always cheerful, helpful and friendly. The fact that the hotel has an electric charging point is very helpful and the geographical area in which it is situated is also of great use.

I stayed with my sister for a weekend trip. On arrival we were greeted as if we mattered and nothing was too much trouble. The room was lovely and clean and had an excellent shower. All of the staff were brilliant from reception, the waiters and waitresses in the dining room to the cleaners we felt really looked after and respected.

if you want a hotel break with your dog in Cornwall you MUST stay here! the staff are incredibly friendly and helpful and the food is fantastic a more dog friendly hotel would be hard to find dogs are allowed to sit with their owners in the bar and the dog friendly rooms come equipped with bowls, treats and towels-they are also on the ground floor adjacent to the main building we cant wait to return next year!

Many places say they're dog friendly when they are at best tolerant, but this hotel is mad about dogs! Doggy welcome packs, bowls, towels. Also owners have full breakfast and dinner options in the bar with their dogs. Every member of staff was genuinely interested in out pup and it became very apparent they all had dogs at home. Little known fact: the owner of this hotel owns a fairly large food distribution company and it shows in the quality of the food. Everything is cooked in the kitchen and it shows. If you have a dog and like food then you really should stay here.

We arrived in pouring rain and exterior of hotel seemed unattractive. However, staff were welcoming and everything in room very comfortable and clean. We were pleasantly surprised at quality for price paid.

Very nice Hotel and services with good staff. Food was very good. Excellent breakfast choices. Excellent room facilities with biscuits, friuts, beverages including a fridge. Restaurant menu could be improved with a lot better/more choices.

Extremely helpful staff, comfy beds, lovely shower and bathroom facilities and excellent breakfast choices. The location is great for practically anywhere including Liskeard, Looe and Polperro where the pubs and food are all excellent.

On approach to the front of the hotel you are slightly underwhelmed. Once parked it open up rather like a tardis! This is not a luxury hotel, but it nore than makes up for this, in the warmness of the hotel staff, who go out of their way to make you feel at home. They are lovely. The hotel.itself has all you would need, the restaurant wifi and the pool. Lostwithiel makes a good base for a holiday, as the location has lots to do locally, and should you travel you can get practically anywhere in Cornwall in good time. Wonderful!

Every single member of staff was cheerful, pleasant and friendly. They made our stay even more enjoyable. Our room was convenient, spacious and warm, and the kettle with ample supply of tea and coffee was very welcome. The attention to detail in making the facilities as Covid-secure as possible was admirable. Lostwithiel is an interesting base for a Cornwall visit, and the hotel is very conveniently placed. We shall certainly want to stay there again.

It looks like they are overhauling the rooms my single room looked fresh was very clean with a comfy bed nice hot shower & well stocked with a fan iron & hair dryer the wifi was more than fast enough with no connection problems at all the reception & lobby area was very clean & well presented with a pleasant lady to greet you on check overall a pleasant stay & more than happy to stay again I did baulk at the breakfast with a price of £14 & they do say they're not wetherspoons but I've never paid that much for a breakfast in my life & I've had some banging breakfasts for a lot less money

Despite a very small unassuming frontage this is a lovely hotel with extensive grounds. Recent redecorated to a high standard the rooms were lovely. Very good breakfast. Very helpful staff. Interesting town with some lovely walks. Would definitely go back

A nice stay, much better than I expected. (Stayed in other BW's which both were below average) Rooms great, service very friendly, food always good, plenty of parking…. TBH I couldn't fault it. Fridge in room, WhatsApp for business, Wi-Fi was a little slow (RM 37) Will definitely stay again… Well done to all at the hotel…

A very very well run hotel. All staff were friendly warm and professional. We had room 9 a deluxe room which was excellent.Good size. Comfy king size bed excellent power shower nice decor perfectly clean .. cant fault it at all. The heated outdoor pool a real treat . This hotel offers fantastic value for money for a two or three night stay with good access point to other parts of Gornal from the A38... thank you all

Staff likeable, professional and helpful. Dinner in the restaurant good, both food and service. Rooms comfortable, well furnished, The large bathroom towels a luxury. Plenty of car parking spaces. Hotel centrally located near shops, pubs, restaurants and Railway Station. Good value.

Lovely friendly and welcoming staff Clean and well looked after facilities. Nice little outdoor heated pool. Comfortable rooms (although a bit tight for two adults and a child). Nice food in the restaurant but more then 1 vegan option (burger) would be good.

Well what can I say? Absoublty lovely hotel, helpful, friendly and happy staff, pristine room, lovely pool, comfy beds, great bathroom..... we had a wonderful one night stay. Dianne made us feel very welcome. Thank you.

Stayed here for 3 nights last year, loved it so stayed for 6 nights this year and could easily have stayed longer as we felt so much at home and comfortable. As Best Western members we had the 3 nights for the price of 2 package which included breakfast and was very good value. Such great attentive staff from the 3 ladies on reception who always had a word on passing, to the busy restaurant staff and off course the room maids who were so accommodating with any needs that we had. A different room from last year but still so clean and fresh. Breakfast was very plentiful and the self serve buffet was running again which proved a great idea being able to choose something such as fruit salad or cereal before having a cooked dish. We even had 3 evening meals this year as found searching out restaurants for evening meals which had to be booked a right pain. All very nicely cooked and very enjoyable. I am sure this will not be our last stay as miss it already!

What a lovely hotel! We arrived without any hassle on this Monday (13 September 2021) and checked out with the same ease on the Thursday (16th) The staff couldn't have done enough for us, and were so lovely and polite, especially Bryony, who works most early shifts in the restaurants. The breakfast was lovely and cooked to perfection each morning, and the dinner was so filling and just as tasty. The room itself was fully equipped with teas, coffees, and everything you need for a basic getaway. The shower and bath was lovely, location was central for everything, and we've had an absolutely lovely time. Will definitely be back again next year, booking through them, and not booking.com this time! :)

We needed somewhere to stay after dropping our son at Falmouth Uni. We picked here because it was an hour from Falmouth and on our way home with reasonable costs for the area and good reviews. We weren't disappointed as it's great value for money. Our room (4) was dual aspect with a view of the pool on one side and just a path/car park on the other. The bathroom was bright and modern and well appointed. They may need to look at drainage as both shower and sink drained very slowly. Shower was very powerful. Big fluffy soft towels. The room had plenty of drawers and hanging space for a short stay and was quiet. Room doors do slam noisily but not sure if this could even be rectified. If you are in the area on a Sunday evening in particular be wary not much is open. You can book into hotel restaurant but think this closes by 8.30pm and is prebook only. Local pub we were sat in closed at 9pm. There is free parking at rear for guests. And finally the staff are very friendly and helpful. Such a warm welcome when we arrived. Couldn't do enough for us. We would stay again if in the area. Discounted (10%) accommodation if you book via Best Western direct and join their Rewards scheme.

Great location. About 20 minutes from A30. Also very well located to take trips to many places/attractions nearby all about 30 minutes drive. For example Polperro, Looe, Lost gardens of Heligan, Eden project, Bodmin (Lanhydrock national trust). Comfortable and spacious rooms.

The staff were extremely welcoming. Everywhere was extremely clean. The room was amazing and their attention to detail was amazing. Had a lovely swim in their swimming pool too. Would definitely stay here again!!!

Not the best appearance from the roadside, but well up to the expected BW standards of service. The free outdoor heated pool with towels was a nice bonus; & breakfasts were exactly as expected, & excellent.

Booked last minute (10 days in advance) due to a sudden bereavement in order to attend the funeral. Having a journey of 5-6 hours decided to tag a few extra days on the end during the bank holiday and can honestly say we only booked as this was literally the only hotel in Cornwall still with a room and as a bonus also had good reviews so was willing to take it with a pinch of salt and put up and shut up! Now I've travelled the world quite a bit and stayed in 2 to 5+ star hotels but I'm struggling to find fault here! We were greeted by Jane (she's amazing) on a late arrival (thanks M5), taken through all the covid info, booked breakfast for the next morning and shown to our room. Now I'm not going to say it's the Ritz, it's not! But the room was adequate (a squish with 3 adults who packed the kitchen sink) but it was spotless (even smelt clean but not medicinal/bleach) and had everything we needed. FYI, tv, iron, ironing board, alarm, fan, tea/coffee facilities, soap, shower gel/shampoo. We would have benefited from a fridge but that's something we're used to having in America so we didn't expect. Room servicing is limited due to covid but leave anything outside your door and ‘the fairies' remove or replace, and it's fast! Any issues are sorted by reception quickly. The pool is small but a welcome bonus, heated and we made use of it. (Pool towels are supplied) Breakfast was delicious, cooked is prebooked the evening before, full, fish, vegi or vegan plus continental which included croissants, toast, fruit, yoghurt, cereal, muffins, juice and tea or coffee. The young men serving at the beginning of our stay were much better than the ladies at the end (sorry, there just seemed too much hanging around) The hotel is in a peaceful location, yet close to link roads but although pleasant and we enjoyed its location we struggled food wise as the hotel had to be prebooked and the local eateries ran on Cornish time (sometimes open) , a joke we called ish o'clock. FYI bellamama deli never opened our whole stay. It's a local coop for anything and everything that seemed to run out of everything from bread to tonic water! One night we just ordered a domino's to be delivered, we wanted to support local but it's just impossible! Parking can be frustrating at times, there seems just enough spaces (no spares) as there's a top car park and an overflow but no disabled. A couple of times we struggled due to inconsiderate or incapable drivers in oversized vans taking 2 spaces or just making other spaces inaccessible! Not the hotels fault! Would we return - definately! A great example of a Best western, a great hotel, great staff, great location, so clean and very covid safe. Really cannot fault and even though we had an upsetting reason to visit and a tough couple of days we had an enjoyable few days break that was very unexpected. My only petty gripe would be the pillows, they are super flat and hard but I should have known better as usually pack my own! Keep up the great work, you should be very proud of what you achieve every day.

The hotel was clean. The staff were very pleasant and friendly. The location was central for us. There was a train station just a couple of minutes away from the hotel. The only down side was the room was too hot, so it was difficult to sleep, even though there was a fan in the bedroom.

We can't recommend Fowey valley Hotel enough. The staff are all wonderful, extremely helpful and polite. The hotel was spotless in all areas and the bedroom and beds very comfortable. We stayed 10 nights and ate our evening meal in the restaurant 6 of them. The food was to a very high standard and delicious. Breakfast was also very nice with a choice of continental and cooked options. The heated outdoors pool was a lovely addition to our stay and we used it every day after returning from our days out, our daughter loved it. The hotel is in beautiful lostwithiel which is a gem with a few pubs, 2 Indian restaurants, a Chinese takeaway and fish and chip shop. The antique shops and gifts shops are definatey worth a look as is the local museum. We loved white lights gift shop and cafe for coffee and cake. The hotel is ideally located for a lot of must sees in cornwall. During our stay here we went to the Eden project, restormel Castle, ducy of Cornwall nursery, bodmin jail, fowey for kayaking, Golitha Falls, mevagissey, Newquay surfing, Jamaica inn, Polperro, polkerris Beach, charlestown and the shipwreck museum, tintagel and port issac and several walks along the coastal path to secluded beaches. Lantic Bay being a favourite. All these places were within a 45 minute or less drive of the hotel. All in all, it was an amazing holiday to Cornwall and we will certainly return to this hotel!

Didn't look much from the outside on arrival but absolutely fantastic hotel. Rooms were clean, staff were phenomenally polite, helpful and courteous. Food was excellent on every occasion, loads for breakfast and a wide range of options. Dinner was fantastic. Pool was not the biggest but certainly did its job and never seemed crowded. Special thanks to Trina, who was fantastic from arrival and throughout the week with my 9 yr old son, will definitely head back there soon and couldn't recommend highly enough.

Made a return visit, the comfortable and happy atmosphere has not changed. Room a little small but clean and all working. Excellent food in the restaurant, especially the dinner steak option. Very helpful staff throughout. I will gladly return.

What a fantastic hotel. We have just spent a very enjoyable 10 days here as a family. After a friendly greeting from Jane who could not be more helpful, we settled into our rooms, both clean rooms were and modern. The pool was warm and had a variety of hoops and floats for the children. Dinner was superb and great value for money and the breakfast served by Summer and the team was delicious again excellent value for money. With a vast variety of activities including the Eden Project, beaches, Restormel Castle, Bodmin Jail and Goliath's Falls all within a short drive it was the perfect base. The village of Lostwithiel was also lovely and we enjoyed swimming in the river here. We will definitely be returning.

Behind an unassuming façade is the pleasant surprise of a warmly functional hotel that exudes an air of quality. Our ensuite room on the ground floor ( yay no stairs ! ) was large, very clean and very presentable. With an enormous bed ensuring perfect sleep as this room at the back was commendably quiet. Breakfast was excellent and the evening meals superb. While the staff were helpful, friendly and welcoming. There is even a outdoor pool for those with more time than us to enjoy. The hotel is ideally situated for reaching all that Cornwall has to offer. Really deserves the highest recommendation.

Stayed again here in a superior room overlooking the car park and garden. bottles of water in room and apple to share, good tea and coffee making facilities and excellent shower. Evening dinner was very good. Ideal place to explore the surrounding area. Only criticisms were the room was to hot even though weather not good when we stayed and bar no longer sells real ale.

Booked this hotel at the last minute as our original holiday we booked canceled on us. We where very surprised we could book at such short notice. We arrived at the hotel on 2nd of August for a four night stay the hotel was clean and the staff very friendly. We booked for bed and breakfast but as we arrived later than expected we decided to see if we could book evening meal the staff booked us in no problem and the food was lovley for breakfast and evening meals. The hotel has a pool which was clean and open from 7am till 9pm great for an early morning swim. I will definitely book this hotel again when we are next visiting Cornwall, and will recommend to family and friends.

We have just came back from our stay here. The staff were really helpful, friendly and welcoming. Thanks for a lovely experience. The breakfast was great. A wide choice to choose from. The only negative was the family room was a little bit small but other than this our stay here was great. Everything is a short drive. Eden project is only 10 minutes away. Most beaches only 20-30 minutes away. Lovely Chinese nearby, Wonderful bakery selling pastries around the corner (Nelly's) . Overall great stay!

What can I say? We found ourselves in a potential homeless situation after a leak at home and luckily our insurance put us here for a week. What a fabulous, friendly, kind and helpful team you have here. Our room was immaculate, covid restrictions dealt with perfectly, lovely staff who we feel now are more friends as we run Andy's Antiques just down the road so despite not still in our wonderful room 36, we still see all the cheery staff. The doggies enjoyed their stay so much they now detour to go in the hotel!! Simon, the manager was especially kind to us knowing the predicament we were in, the reception staff all helpful and nothing was too much trouble. Excellent food service and food, special mentions to Bryony and Barbara - Barney and Scrumpy miss their morning cuddles! The pool is lovely, I went in it most days and once you get in it did feel warm. Lovely to relax in there with the sunshine - wish we were still there but it's looking like a potential second stay in September!

I wonder if 'sachdevnamrata' stayed in the same hotel! The place was spotless and I am fussy!! The decor wash fresh and well maintained. Staff were all very helpful. They rearranged the lobby bar and restaurant for the Euro final. No air con in the rooms but they have fans and the iron was a quality appliance. Bed was very comfortable as well. I too asked for a bath and received it. Small things that make a difference! We ate once in the restaurant and it was very nice. They have a sun drenched grassed area with picnic tables and the pool area also was nice, only issue was the pool was very cold. Not sure it was heated as advertised? We didn't try breakfast as we felt £14 each was a bit pricey. Location is great for exploring the coastal areas and the local village had a couple of good bars and restaurants (Sunny was our favourite) and a riverside walk and seating area. There ate two takeaways. The Fish shop was very popular. We tried the Cinese but was very greasy and a dirty building. Thers is areasonably priced Co-Op where many went for drinks and snacks and sat on the riverside. There is also a bakery next to the Co-op which is a couple of minutes walk away and sorted us for breakfast. If i visited again I would be inclined to stay inthe apartment so as to have a fridge and be able to eat and drink on a private patio. Drinks in the bar are more expensive than the Pub so we only had a late drink on our return. If you want a quiet location in a small, friendly accomdating 'home from home' this is the place!

Brilliant team and service. Gave me a room with a bath which I asked for in advance as well and made room service very easy to do via WhatsApp. Thank you to Jordan and the rest of the team for all your help in making my solo travels comfortable and easy! Hope to see you all soon!

Clean hotel but don't be fooled by the photos, it's very dated hotel. Nice big car park for you to park the car. Nice little town with a co-op 5 min walk from the hotel. Lovely pool outside. Hope you have a nice stay

We stayed in the new apartment ‘Hayloft' and it really is fabulous. Great for a family. They have done a great job it is done to a high spec. The outdoor terrace is fab and really safe for little ones. All the staff we met were polite and friendly always speaking if they just walked past in the hall. We only stayed one night and would stay longer.

Stayed here for 5 nights,we had room number 30 which was a good size,large bathroom although toilet seat kept coming loose.Good location for visiting all different beaches.Breakfast a little overpriced.Big shout out to Simon who told us the best places to go.Would stay again.

Perfect hotel in every way. The staff are very friendly and Covid guidelines are in place. Had to order cooked breakfast day before but cereals, toast etc is ordered when you go in for breakfast. The room and bathroom were very clean, there is no room service during your stay but more towels and loo roll can be asked for at reception. Car parking is at the front and back of the hotel and can get very busy later in the evening but we always found a space somewhere. Centrally located for everything our family wanted to go and visit. All in all super hotel, friendly staff and centrally located. And would recommend to anyone wanting to go to that part of Cornwall.

My wife and I have stayed at quite a few Best Western Hotels but our stay at this hotel was very disappointing. Being disabled there is no provision for parking and the main car park was always full and we were directed to an overflow car park further down the hill which entailed climbing two flights of stairs which I found very challenging.When we spoke to reception about the lack of disabled parking we were told the council wll not allow it. the other problem was the lack of air contitioning which on a very humid night made it very uncomfortabe,we did find a fan in the cupboard which we kept on all night.All round, quite an unpleasant experience

Very happy with my stay. Lovely team of people, professional but very kind and personable. Great food, the chips are incredibly good. Thank you for making my stay extremely pleasant indeed. Will definitely stay gain.

The room was okay but rather dated and shabby compared to the nice bright photos when booking. It is right on a busy road, (as in 5m outside the window!) and as it's warm with no air conditioning (we visited in June), we had the windows open and there is pretty much constant noise from cars/motorbikes going past. There is a heated outdoor swimming pool, which is a good bonus and which the kids enjoyed, although it's not particularly warm so the kids were shivering after about 20 minutes and as there are no changing facilities, I had to walk back to my room in my swimming costume through the bar area where people were sat down having a drink, which was rather undignified! On the plus side, the room was big, the beds were comfy, the parking is free and there's a lovely cafe around the corner for breakfast. Situated about a 20-30 minute drive from Fowey, Looe and Polperro. All in all, it was an ok stay and we argued e being able to explore the coast and towns, but felt it was rather overpriced.

Highly recommend this Best Western property - facilities all clean - rooms spotless, staff couldn't be more helpful. We stayed in room 32 and it's a big one - lots of room and recently refurbished. Nice bathroom, looked new. The pool is a bonus and you can get food and drinks outside if you want to sit and relax by the pool. We used the restaurant for breakfast and special shout out for lovely Bryony and Babs who looked after our table. On our second to last day we met the owner and his partner, both lovely people and you can see they set the standards for the rest of the staff. Would definitely stay here again, recommended.

We stayed here for 4 nights at the end of May on our first holiday away for several months. As a first time traveller to Cornwall we wanted something fairly central so we could use it as a base for different areas. The hotel is in Lostwithiel which was perfect for us. We didn't want to be directly in one of the tourist spots, so this ticked the box. We were fortunate enough to be able to book the newly created Hayloft, and very glad we did too. An apartment at the top of the hotel with its own balcony, separate room for the kids and spacious living/kitchenette area. It was very clear the owners had spent a good deal of cash on this room, everything finished to a very high standard. It was the perfect base for our 4 night stay. The outdoor pool is a lovely addition to the hotel with our 9 year old making good use of this one afternoon. The terrific weather meant this was possible. Heated, clean and with plenty of seats. As comes with the times, breakfast required pre booking the night before with hot food orders pre ordered too. Not a problem at all. In fact, you're given a WhatsApp number when checking in meaning we could book things whilst out and about. Very responsive and very easy. Breakfast itself was great. Excellent full English and continental options. Other hotels have cut breakfasts back in these Covid times, but other than booking in advance, everything was normal. Staff here are great too. The owner spoke with us for quite some time, providing recommendations on where to visit. Charlestown was one and proved a hit with all of us. Mussels from a fish and chip van overlooking the water....yum! I wouldn't hesitate to recommend here. Accommodation, staff, parking, food, pool...all excellent. If you're in a larger group or feel like splashing out, go for the Hayloft, it's definitely worth it. I really hope we'll be able to make a trip back in the near future.

Right up there as one of the very best short breaks we have been on...and we go on a lot! The staff were all very friendly and welcoming. Our room was spotlessly clean. Despite such a difficult year, and having only just reopened after the lockdowns, the staff have adapted really well to the new way of doing things. Beautiful part of the country, with lots to see and do locally....in the countryside and on the coast. Food was delicious, although the evening menu was a little restricted due to C19, (that is my one and only very slight criticism). Will definitely be returning to stay here....even though we only live 45 miles away, and could easily visit the area on a day trip. Cannot speak highly enough of the staff.

Perfectly based for exploring Cornwall - Easy to get about . Nice little hotel - perfectly acceptable in light of current restricions. Staff really friendly .Rooms clean No concerns - very Covid safe .

It was nice but the top bunk in the kids room a safety hazard because the bar was only as tall as the mattress and someone could have fallen off. But the room was beautiful and had really cool mood lighting. We had a family room called the hayloft which had a balcony and a mini kitchen.We loved it and definitely would go back in the summer.

We stayed a few weeks ago having booked the apartment for two nights and we were delighted with the whole experience. The welcome was great, really friendly and efficient on reception, Covid procedures explained and breakfast times chosen and food ordered. The room was stunning; a huge room with super king bed, sofa, kitchenette, private balcony and then, through a door, a separate room with double bunk beds! So many touches for the little ones, their own TV and they each had LED lighting for their beds with controllers! The kitchenette was also great, with everything you could need for a few days away and simple to use equipment. Breakfast each morning was super-efficient. we arrived at the time booked, our food was delivered promptly and was delicious. As they had this timing system in place, there was loads of space between tables and it felt really safe. The children even managed a swim on the pool. Would definitely recommend.

Do not be fooled by the outside of this hotel; staff could not do enough to help; room was very clean, well presented and equipped; food was good quality and enjoyable. One felt confident in the current climate that all steps had been taken to keep all guests as safe as possible (all staff wore masks at all times). Well located for town and local attractions. The best recommendation I can give is we would return. Finally good value for money.

Stayed here for two nights with friends from 23.10.20. cannot find anything at fault! Good food, spotlessly clean, looked as though it had been newly decorated. The staff were great! Even the bell in reception was smiling!! (Emoji logo!) Would have no qualms in booking here again, and will do so in 2021. All social distancing measures were in place and observed. Very comfortable hotel, can't wait for a revisit! Thanks to everyone who made our stay a very nice one!

Small dinner party of 6 celebrating a birthday. Nice friendly greeting at reception on arrival, Excellent Covid 19 precautions in place . Waitresses delightful, Food delicious & plenty of it. We had a good mixture of meals, 1 had Salmon Steak, ‘ exquisite' , 2 of us had Chicken & mushroom roulade, with little side dishes of Dauphinois potatoes & perfectly cooked tiny veggies. Mmmm, delicious Barbecue Chicken ‘Lovely' Chicken so tender it melted in the mouth, opted not to have Barbecue sauce, generous portion of chips & side salad. 2 had the Beefburger's . Generous portion, tasty & Burgers nice & juicy, delicious ‘proper' chips & tasty mixed leaves salad. Definitely will eat here again. Service 10/10 Menu 8/10, would have liked a bit more choice.

We stayed here for 3 nights, rooms very comfortable, breakfast very good. The Hotel is very clean and hygiene rules were strict and adhered to by all guests. Would definitely stay here again. The position of the hotel is good for a visit to Fowey. There are also some good restaurants nearby. The Royal oak was very good and there is an Indian restaurant near the Co-Op that is excellent.

Having stayed at this hotel previously a couple of years ago and enjoyed a very good experience it was only natural that we return. It was great again. Thank you, and thank you for making us so Covid safe

Just come back today after staying 3 nights 18/10 to 21/10/2020. Staff so friendly and helpful especially the receptionist. lovely clean hotel but the only gripe we had is we didn't sleep well as the mattress is so uncomfortable and the cooked breakfast was fresh but the sausages were vile and the bacon was really salty. The evening meals were out of this world, well presented and tasted beautiful. We won't go back unless they change the mattresses maybe Hypnos ones would be good. The photo i've uploaded was the Chicken Roulade absolutely beautiful we also had a plough mans lunch which was equally as nice.

Very nice spacious room. Spotlessly clean with a super power shower. It was dog friendly room and we were surprised to find bowls, towels and a tray for the dog. A nice touch. The food was excellent and the service very good from start to finish. If you're looking for a super hotel in the Lostwithiel / Fowey area, look no further.

Great welcome - really warm & friendly. Felt very safe during our stay. Location of hotel is central to the small village of Lostwithiel (charming for a little walk round). Parking free and good, no lift but only 1 flight of easy stairs. Restaurant food good, but with limited menu based on current climate. Service great. We had the family room with a separate bunk room for the kids, all very well arranged when we arrived. There is some noise transfer from the stairs and corridor but with two kids we gave as good as we got back I'm sure! Has a nice little outdoor pool, although we didn't have time to use that as we were too busy visiting all the local sights of which there are many - the Eden project being just 15-20 minutes away. Didn't think too much of the food in the local pubs but a great coffee shop on the corner just next to the hotel. Overall a great base, clean and welcoming, recommended.

We only stayed for 1 night at this hotel. The hotel is in a great location, free car parking and a good restaurant for food. The hotel is central so you can explorethe town and drive around locally. The restaurant does value for money food and the staff are really friendly.

Fay wife and I enjoyed a very good and happy week at The Best Western, Fowey. Good accommodation, staff and food. We shall certainly return in the future. An ideal centre for walking, touring Cornwall and relaxing.

Decided to take my partner away for his birthday and found this hotel on Groupon. What an absolute gem! Jane welcomed us like old friends even though it was our 1st visit and was happy to accommodate my cafe intolerance even though I'd not mentioned it on booking. The room and bathroom were both clean and spacious and having a mini fridge was a definite bonus. We had dinner twice in the restaurant and was very impressed both times. The staff were very efficient and worked incredibly hard to keep covid safe too. I won't hesitate to rebook next year.

We have just spent 4 nights at the Fowey Valley Hotel.Being vulnerable,we were worried if we would feel safe enough.We didn't need to be concerned. From the moment we checked in, we realised that everything was going to be fine. Plenty of sanitiser every where, mask reminders & excellent planning in the restaurant for social distancing. Meals had to be booked in advance for both breakfast & dinner.Service for breakfast was a little regimented but I understand the reasons. Dinner was excellent not a huge menu but the choices were good & well served & cooked. We thoroughly enjoyed our stay & were impressed with everything.

We wanted a hotel near the south coast of Cornwall and the Best Western was ideally situated. After a 270 mile drive I decided not to drive the following day and as the railway station was a five minute walk away it was decided to use the train which goes down to Penzance. I've stopped in better Best Western hotels but this was adequate for our needs. We tried booking a double room but they were all taken so we opted for a family room even though there were only two of us. The food was excellent but the bar didn't have a great choice. Rules for COVID-19 were strictly adhered too I'm glad to say. The staff were pleasant and efficient, though sometimes under pressure ie on Sunday afternoon when only one person was available to look after the bar and reception. We were lucky with the weather at this time of year ( Late September) and the outdoor swimming pool was still open. Overall a pleasant hotel in a nice village which had three pubs and a number of quant shops.

Have to admit hotel has not much kerb appeal but don't judge a book by it's cover. Arrived early so after checking with reception, left car in car park to browse around pretty Lostwithiel. Checked in by super friendly Jane to an upgraded room. Room proved to be very nice, very clean and well cared for. Slept well although bed a bit creaky. Nice bathroom - shower only. Massive fluffy bath towels - gorgeous! Breakfast pre ordered from reception the night before. Had choice of eating in room, dining room or in garden. Very nice as well with Covid 19 precautions observed. Rooms not serviced - only for 5 nights stay but happy to leave bagged rubbish and dirty mugs outside room for replenishing. Replacements towels available as well - just ask. In fact they are happy to help in any way. Here for 3 nights taking advantage of the 3 nights for price of 2 including breakfast available to BW members. Lostwithiel turned out to be a very nice place to stay with the train station on hand to various destinations plus others easy to reach by car such as Restormel Castle. Very good value and enjoyed our stay very much. Would love to stay for longer.

Nice hotel. Nice people. Rooms really good (we had a newly renovated room). Lots of stairs. We had to carry our own luggage to our room, so was quite difficult with all the stairs but understandable with the current covid-19 requirements. Parking is free.

The hotel was very central to local attractions, Lost Gardens and Eden Project. Bonus of having a railway station enable us to make trips to Penzance, St Ives and Looe. Lovely local walks, pubs, restaurants and shops. Hotel staff very helpful and Friendly. Lovely having a heated outdoor pool Decoration a bit dated but clean

Stayed here for 3 nights, mainly to visit the Eden Project. The hotel is well located for visiting local places in Cornwall. We found the staff to be very friendly and helpful. Our rooms were 25 & 26 in the annexe and were clean and comfortable with a nice view. We loved the towels, very thick and big, think they were the best we'd ever had in a hotel! We felt everything we needed was in our room including an iron, ironing board and a fan. The bathroom was a good size as well. I did use the outdoor pool once, but felt it was a bit cold and could maybe do with someone just clearing out the debris. The breakfast had to be ordered the evening before due to the current situation, which really wasn't a problem. We had a good choice and the breakfasts were very tasty. We enjoyed having a drink in the bar and ate in the restaurant on one evening. We all said that our meals were excellent. We would definitely stay here again in the future.

The Fowey Valley gives a more traditional English hotel stay. Friendly effective service in these Covid times. Breakfast was good quality and served promptly at the booked timeslot in the pleasant well spaced dining room. Enjoyed a swim in the outdoor pool though the pool surround is a bit tough on the feet. There are many stairs in this higgledy piggledy topsy of a hotel that has grown from the village inn. Lostwithiel is an antidote to the packed coastal spots of Fowey and Charlestown which are nearby. Enjoyed our 3 nights.

Just returned from Lostwithiel. This hotel is the ideal base for travelling round Cornwall. During our stay we caught a train to Plymouth and travelled by car to Fowey, Looe, St Austell, Bodmin, Polperro, Mevagissey and Padstow. All within an hours travelling. Due to COVID-19, there were the obvious restrictions within the hotel, but the staff were friendly and helpful; the food was excellent (breakfast was tasty and the evening meal that we had there was also very good). All in all a pleasant weekend was had by all and if and when we return to Cornwall, this will be the hotel of choice.

Well really pleased with my choice to come here with my husband for 3 nights. Loads of small antique shops, 3 pubs, fish and chips shop, co op, bakers indian, chinese,pizza in this quaint village l. Theres a church and Tudor bridge. The hotel is good quality, friendly ,clean and great value. Also there is a outside pool open until Oct, I used it this September. Breakfast is nice good quality, staff are welcoming and friendly, there is also free parking. It's pretty central so 6 miles from eden project, 26 ish miles from newquay zoo etc. I We would recommend and stay again Thank you fowey valley best western hotel x.

We stayed in a courtyard room, pet friendly, with our Beagle ‘Remi', the room was excellent and well appointed. Wifi was good throughout the Hotel. Staff were all very accommodating and provided an excellent service throughout our 3 night stay. Covid prepared Hotel, well executed in all aspects. The food was excellent and pre booking a time made the service very fast, just to our liking. Location is very good for touring many places in the area, including the Eden Project and many beaches/walking. Bonus for us was the availability of an electric charging point, which we were not aware of when booking. Would highly recommend this Hotel ,we will be back, sometime.....

we had great help and advice from jane on front desk,were to go and places to visit. so we went to charlestown(poldark) mevagissey,and edan project.all worth a visit and very nearby. the rooms were clean and shower full blast.restaurant was very good with good choice and very good food.bar area was relaxing.all staff were very friendly and efficient.excellent value for money.

Very clean, good parking. Outside of hotel leaves a lot to be desired in places. Something of a maze of connecting buildings, some of which are in clear need of loving care. Our first room was to the front of the hotel with a doorway access close by via outside concrete steps to the pool area. The railings were in need of paint as very rusty and the nearby flat roof was a mess of electrical and other cables. Although probably safe it was not pleasing to look at and no attempt had been made to deflect the eye from the somewhat messy area. Our initial room was in a corner (28) and quite hard to access with luggage due to narrow steps from the bar area. It could be reached via the pool area but again via a considerable number of stairs. This room was clean and tidy, however decoration included a hole in the wall (not large but clearly plaster had been knocked off). The toilet seat was very loose - on one occasion it fell off and I had to refix it. The flush handle was also very loose and eventually on our third night the toilet broke completely. Unfortunately it could not be repaired and we were asked to move room. Whilst this was welcomed it involved carrying our luggage down two flights of stairs and then to the other side of the hotel up another flight to the next floor. Unfortunately the offer of help to do this came too late and was perhaps a little of an after thought. The new room was clearly upgraded and recently modernised and far better than the first one. I would note, however, that this room was much noisier than the first one and the neighbours television and movements were very audible. The lady manager offered a bottle of Prosecco to us by way of apology as she was aware it was our wedding anniversary, a very kind and generous gesture which was much appreciated even though we did not accept it due to driving commitments. The best thing about the hotel were the staff who were very helpful and friendly. The restaurant coped admirably with Covid regulations and the food was very good. The evening meal was well cooked and contained good quality products. Breakfast was hot and served plates from an order the night before. The swimming pool was pleasant, although some tiles were missing and the concrete surround was a bit grubby underfoot. However it was warm and the tables to sit at were a bonus. Definitely a big plus in hot weather. The hotel is clearly trying very hard to offer a good experience to visitors.

Overnight stay with family in Cornwall. Friendly staff at the reception , restaurant, room service, and the pub. Limited restaurant menu due to Covid-19. Not many take always nearby so plan ahead. Rooms are adequate for a overnight stay. Very thoughtful to keep one small table fan for the summer nights. One 7 KWh EV Charging port is available in the overflow parking lot. Easy to coordinate with the other guests to share the port.

I expected some changes to the norm whilst travelling during a pandemic but I didn't expect to have next to no water pressure making showering and even hand washing near impossible. They apologised for the water pressure issues saying it's an old building but there are cheap plumbing solutions and apologies don't cut it! Daily cleaning wasn't being done which I can accept but being told to wash our dirty coffee mugs ourselves in the bathroom basin was unbelievable! They did back down and give us clean cups. Add to that no clean towels or bedding in 5 days, no rubbish removal. Breakfast had to be ordered the night before because of covid (why) and we had to give an exact time we wanted it but then we were offered room services still needed an exact time. I was on holiday not living in a borstal! They did give a refund for the breakfasts we then cancelled but there was no discounts offered for the lack of services. I think this hotel used covid as an excuse for poor service as all the other restaurants in the area had plenty of staff in their kitchens. I wanted a hotel so I didn't have to do anything but we would have been better off in a self catering cottage rather than a cramped room with no services and no way to clean cups etc. On the plus side it was clean with nice white, fluffy towels - not enough for me to go back though.

We stayed at the Fowey Valley in August 2020 Travelling with 12 yr and 15 yr old girls. We had a great week here, the staff were so helpful and nothing was too much trouble. If you're looking for luxury this is not your place, however if you are hoping for a clean hotel with excellent service and a good location to see Cornwall this is a good option. We had a family room with a bunk bed and a double bed which were really comfortable. The only problem was the heat which due to no air-con was unbearable at night, however we were provided with fans. The heated outdoor pool was a welcome refresher in the morning though, which I had to myself each day! Lostwithiel itself is quiet but has some nice pubs to eat in, a co op for essential supplies and a lovely stream for the kids to play in in the hot weather. A great holiday here with happy memories made.

We stayed here for two days and on first impression you will perhaps be not to impressed but this is a lovely hotel with lovely staff we must mention Jane and the manager who make we didn't get they could not have been helpful with advice on where to go off We stayed in room 3 which was very nice and our relatives stayed in the newly refurbished room on the second floor and were very pleased with it Breakfast was good if a bit strange due to the civic restrictions Would definitely recommend this hotel

To start I will say that my expectations post lockdown are modest and I am prepared to overlook minor inconveniences in the interest of everyone's health and mental wellbeing. The Fowey Valley Hotel has a lot going for it: set in a lovely village in rolling green countryside with helpful and friendly staff. The hotel is taking government guidelines seriously: the breakfast room was nearly deserted. Staff delivered preordered breakfasts and retreated rapidly into the kitchen - to the point that it was nearly impossible to get anyone's attention. However I would not stay here again. The hotel is really an eyesore from the outside and in need of a renovation. Structurally it is reminiscent of a cheap US motel with paper-thin walls. On the Saturday night we were kept awake by incessantly slamming doors and a full-on domestic dispute in one of the neighbouring rooms. The rooms remained unaccountably warm despite open windows and an outdoor temperature of no more than 21 degrees. My impression overall is one of a low grade travelling rep's hotel (and I have stayed in plenty) with corners being cut in the interest of economy: cheap fittings and breakfast items such as toast and coffee being rationed. A shame in such a pretty village in a touristy area. Not the staff's fault though. Overall I was pleased to move on. If you are travelling through Cornwall there are better options in the same price range.

We visited for 4 nights and had a wonderful welcome by a really lovely reception lady. We had a brand new room which was modern and larger than expected, and although a couple hiccups which can be occasionally expected as the first guests in a brand new room the management and staff were really helpful and accommodating and it didn't actually affect our stay at all, very comfortable and clean. We had a breakfast and evening meal which were tasty, didn't eat here much only due to being out and about in such a great location. We hadn't expected the pool area to be open due to current climate of COVID but was happy it was open as my 3 year old enjoyed her morning swims in the outdoor pool, very attentive staff to open pool as we tended to be up and in the pool at 8am. All staff were helpful and informative and passed on information about facilities or local areas. We would stay here again.

My family and I (x2 adults + x2 children) booked here for our road trip around Cornwall & Devon. We parked in the car park & checked-in, very easy and quick. Spacious, clean, plenty of towels. Had the use of a fan in the room, tea & coffee in the room for the morning plus a fridge which was handy. We decided not to book breakfast, as it was a bit too pricey at £10 per head. Easy check-out. Would come back if we travelled again.

A good stay, food good and a quick swim in the pool. Only downside was an over warm room, otherwise lovely staff, clean room in a nice location. We chose it because it was good value and close to the Eden project, and of course the beautiful Fowey village.

The pool is very unsafe with lots of broken tiles and sharp edges. But the poo, water was clean and not cloudy. The breakfast was a set menu and no buffet. I know it's COVID but sausage, bacon, egg, Tom and beans with a slice of toast and a cup of coffee is not much for the £10 charged. The restaurant again pre booked and despite being on time our food was under a hot plate for a little too long for my liking. The outside needs a lot of love and the fire door that was constantly banging got really annoying

I've just returned home from a fabulous break in Fowey. My partner and I stayed here for a long weekend. Our room was amazing with an extremely comfortable bed, and every facility catered for, with a fridge, ironing board, iron, case stand, tea coffee facilities. The room was immaculate. Also we had a beautiful view.The breakfast we ordered was delivered to our room and was so tasty. The staff were all very helpful especially one of the lady cleaners who was on duty on the ground floor on Friday 24th July, this lady directed us on where to go and who to see at reception. Then later that day we met Jane who was fantastic and really went above and beyond for us with her hosting service! A HUGE THANK YOU TO JANE! I 100% recommended you stay here, and I will definitely be back when I next return to Cornwall, even more so now I know dogs are so welcome here and near enough all the places we visited. Speaking of dogs we met Barney on our checkout a beautiful Golden retriever. Thank you for a lovely stay and again thank you to Jane for everything.

We arrived on the 5th of July to be greeted by the very friendly Jane. They had only just opened up day before so everything was new for them working a new normal. Simon the manager is running a fabulous established safe business and cannot recommend a stay more. You feel safe lots of hand gel. All staff very pleasant and natural. We even bought them a box of chocolates to make them know we felt very welcome and comfortable . Rooms are lovely and very very clean. Room 16 I would highly recommend. This was our third stay there and we will see you again next year. Thanks to all the team.

Stayed for one night (thank god) as a stop over to continue exploring Cornwall. Was very poor compared to where we had stayed the previous week. Free car park about the only good this. No kerb appeal- right on the main road. Unkempt on the outside, tiny outdoor pool (closed due to Covid ??until next April apparently) Friendly enough staff, although unwilling to help with luggage or direct you to rooms. Triple room very dated- looks nothing as shown in hotels photos. Very dated. Comfortable enough bed (for one night!) very small doubles. Would have thought room would have been exceptionally clean due to being probably one of the first guests since March (Covid-19) unfortunately we were SO wrong. Cobwebs in corners of the room and dust. Bath panel made noise in our room all night- Wind getting in underneath from somewhere?! along with hearing everything from the room next door. Bangs from outside and above us until early hours of the morning. Cold tap trickled out whilst hot fired out (dangerous) Bath/shower was not appealing either, including shower curtain. We were happy to be leaving first thing in the morning.

We stayed 20 March - the day government announced all bars & restaurants must close. Staff were already aware the hotel may of had to close due to COVID19 but were still friendly and professional. Food was very good and triple room was nice and comfortable. Top marks for for the fire fighting they were having to do in the face of uncertainty

My partner myself and our four legged companion stayed at this wonderful hotel for 3 nights. Perfectly situated close to so many idyllic locations. The room was first class, comfy bed, tv shower and bath, the bathroom was spotless. Tea and coffee making facilities. The staff were super helpful in helping us connect to the free wifi. Free parking but remember to give the hotel your registration number. We had bed and breakfast and wow what a breakfast it was, please see my images. I cant thank the hotel enough for ensuring our visit was enjoyable. I would definitely stay here again.

The hotel, we had an upgrade to a lovely room with on-suite bathroom. Breakfast cost us £10 for each day and evening meals we had 20% discount. Staff were very helpful and could not do enough for us holidaymakers,

This hotel situated in the town centre of Lostwithiel is in such a fantastic location. Very quiet at night, peaceful even. The hotel staff are very friendly, rooms very clean and the bathrooms very modern with the most luxurious fluffy huge bath tails that I've not had in a hotel for a long while. Plenty of tea, coffee and caramel biscuits also supplied in the rooms. The breakfast menu was great with plenty of selection to cater for just about everyone including veggies and vegans! We tried several varieties during our stay, including smoked haddock, smoked salmon, kippers and of course the good old English fry up! All good and very filling. Lostwithiel is a great place to visit, with it's quant little bridge over the river Fowey, Railway station and level crossing , it also has its own Chippy, Chinese takeaway (both good!) and lots of Antique shops to browse around and is also a great place to get anywhere in Cornwall from. St Austell approx 10minutes. Port Isaac approx 20mins. If you want to go shopping Trago Mills 10 minutes. The Hotel has free parking for residents in two car parks so what more could you ask! I'm hoping that with all of these great reviews we are still able to get a room in this place next time we are allowed out!! Hopefully in the not to distant future.

On first external appearance of Fowey Valley Hotel our heart sank as it looked small and down-at-heel. However, inside the hotel is scruplously clean, the staff a pleasue to deal with, our room very comfortable and the breakfast first rate. The hotel aims for and takes pride in the Best Western comfort and satisfaction of guests. Our room was a fair size, well-decorated, an attractive looking bed, a firm mattress, good sized flat screen, lots of power sockets some with 2 integral USB chargers, excellent table lamps, a small desk and so on. It was not over-furnished. There were excellent tea making facilities with Cornish[?] coffee sachets galore. The bathroom was tastefull decorated and you were provided with ginormous bath sheets - though more shelf space was needed.

We stayed mid-March. The staff are really friendly and helpful. The room and hotel very clean. We ate here on Saturday night and had lamb shank. Very nice. On Sunday we had the carvery which we enjoyed. Plenty of meat and veg. On our 3rd night we went to The Globe inn and enjoyed a meal there. Breakfast was included and was great. Would stay there again if in the area

We stayed here as a couple and were allocated room 23 which is off a side street overlooking the car park. There was very little traffic and the room was quiet and comfortable. We had 2 breakfasts; the first being a buffet affair and the second table service. This was satisfying and filling fare which was an excellent start to the day. When we arrived we were given a 20% off voucher for dinner and drink on that evening. The literature in the room suggested that booking for dinner was advisory but as the hotel was quiet we decided just to turn up at 7pm. There were only 2 other guests dining so we thought that we would be accommodated. Not so. We were informed that 8 diners were due in shortly and that we would have to wait 45 minutes for a table. Not quite sure what the difference is between cooking for 8 or 10 (to include us) but that apparently was not possible. A salutary tale - if you come here please book for dinner! Apart from that mishap we enjoyed our 2 night stay.

The hotel staff were really helpful and friendly. The room was really clean and the bed was comfortable. Breakfast was plentiful and really tasty. Would definitely recommend. A great case to visit the Eden Project, Mevagissey and Looe. Not too bad a journey to Newquay the other side of the County either.

From the warm welcome, the cosy room, the dog treats and bowls, and lovely breakfast, I cannot recommend this hotel highly enough, ok from other reviews the decor is a little dated but so what. They cannot be more dog friendly even allowing you to sit outside of the restaurant with your woofs for breakfast or dinner. Ate in the bar both evenings, lovely steak as well. We will definitely return!!! recommended, give it a go, you won't regret it.

Some decor lovely, some worn (like breakfast room paint peeling off the feeling) very hot, even with windows open and it's winter, red wine wine was fizzy and tasted off. Wet room was nice, enough wardrobe space and a good size room

Booked as had a very good value deal. Friendly and helpful staff. Accommodation clean and comfortable - an unsolicited upgrade to a family room was appreciated ( but does involve some stairs and a short walk outside to the annex). Very convenient location in Lostwithiel - 15 minutes drive to Eden Project , less to Lost gardens of Helligan. 30 mins to Rock and 1hr to the centre of Bodmin moor. Cooked breakfast extensive and certainly sets you up for an active day. An unexpected find.

3 night stay.excellent breakfast in quality quantity and selection. Room spotlessly clean. Staff pleasant and attentive. All hotel areas including Room in very good shape. Would certainly stay again and would recommend it for anyone who wants to visit north or south Cornwall as it is centrally placed for both

From the moment we booked this hotel we knew we were going to have a great experience. Jane was delightful nothing was too much. She arranged to store our bikes and we were given access to hose them off after a muddy cycle ride! Made such a difference. We booked a standard room for the night, which was compact but keenly priced, total value for money, spotlessly clean and had every comfort for our one night stay. We ate in the restaurant and had a lovely meal with a 20% discount. Excellent service from all staff. Breakfast was varied, well presented and good quality. The hotel has plenty of parking. We really can't fault anything and can thoroughly recommend it - even has a swimming pool in season! Nicely positioned for Lanhydrock, Eden Project, and various cycle trails in the valley. We loved the quirkiness of Fowey Valley and the friendliness made it special. This is a value for money hotel and we would certainly use it again.

Really friendly place to stay. Staff could not do enough to help. Clean rooms and good food. Great location to go for day out trips. We went with our son and his 5year old boy and they made sure our rooms were right next to each other.

We were a little concerned with the hotel as we felt ostracised because we had our dog with us Although the hotel boasts being pet friendly we were completely disappointed that we had to have our breakfast in a Annex room that had no windows and obviously very quiet. The thing is we were actually paying more because we had a dog with us sorry won't be back

If you want a base to explore this part of Cornwall, then this hotel ticks all of the boxes. Clean, comfortable, excellent service and a great breakfast. The staff are great, and it's lovely that all of the employees are local and offer exemplary service. The breakfast staff were attentive and organised. Both Simon and Jane were excellent, and we had a brilliant stay. The room we had was deluxe and it was great - massive bed and all the amenities expected for this type of room. Nice Tassimo coffee machine and plenty of pods. The bathroom was spotless and the shower was hot and powerful. I would not hesitate in recommending the hotel to anyone who visits Cornwall.

Just the job although only stayed 1 night this time, staff friendly and helpful, pet friendly rooms in the court yard, ideal so you don't have to trudge through the hotel together your dog to your room. Nice place to have as a base.

We had a very pleasant stay once again in this friendly hotel. Our room was comfortable and very clean with a view across the town. The staff from reception, restaurant and cleaner were welcoming and helpful. The Sunday Carvery in particular is extremely good value and breakfasts were excellent. The location in Lostwithiel is convenient for visiting many of the gardens in Cornwall and the town itself has an interesting history and lovely walk by the river.

Booked a last minute one night stay, hotel room and bathroom were immaculately clean, lovely touch providing dog bowls, towel, poo bags and treats for our furry friend. Staff were so friendly, and helpful. Went above and beyond for us in the morning when we had a poorly child and broken car. Cannot thank them enough

My wife, our dog and I have just returned from a very enjoyable stay and were most impressed with everything available. Great Staff, great food and very dog friendly. We had a very comfortable, warm, ground floor room which provided everything including bowls, treats and a towel for our dog, a nice touch. Lostwithiel is a good base from which the rest of Cornwall is easily reached and has some interesting locations not a stones throw away. Lostwithiel itself has a very interesting history and well worth a day spent browsing or taking walks by the river Foyey. Well done Best Western we think you have this one 'bang on'.

The hotel was lovely, the staff are so helpful. This hotel is in a good position for exploring looe, St Austell and Polperro. We had a great time and will definitely return. Lostwithiel looks like an interesting town to explore and I can see that when the weather is better it would be even better.

Superb room with exellent en-suite facilities. The staff were all extremely efficient and helpful. The location of the hotel is within easy walking distance to the centre of this charming town. Wonderful countryside walks. Parking available at the hotel

We stayed in this hotel last night as we attended a wedding in the Eden Project. The hotel was ideal; really friendly staff, a nice little bar and the rooms were ideal! It was only a ten minute drive from the Eden Project so I definitely recommend staying here if you plan on visiting the domes.

Booked for the weekend. Stay was excellent. Food and drinks were all breakfast and dinner was excellent. Very friendly staff and rooms very nice and comfortable. Definitely recommend and will be returning again.

Room was a little dated but bed comfortable, bathroom excellent and finally a hotel who gave us bath sheets. Breakfast great and all staff very helpful. We stayed at a great couples spring break price and was there for a family funeral.

There is nothing not to like about the Best Western Fowey Valley. Friendly, caring staff; comfortable rooms; great food; excellent service. It is at least an annual destination for me. Lostwithiel is a small Cornish town, but there is a plethora of footpaths and quiet lanes to explore for the keen walker. This hotel makes a perfect base from which to start. I always look forward to my arrival, and when I depart I am still looking forward - to my next reservation.

This hotel is of a certain age but it has been welll looked after. Being in a very small Cornish town it doesn't seek to compete with large luxury hotels but it is well maintained, has very friendly and helpful staff and everything is both comfortable and in good working order. My wife and I needed somewhere to stay over the three nights of New Year and we were tired of paying ridiculous prices for pretencious 'boutique' hotels or large hotels offering over priced 'packages' for the New Year. This hotel hit the mark 'very well indeed. It was a fair price. a decent sized room (no sore heads or low beams), the bathroom was beautifully appointed and there was plenty of free parking. I would recommend it to anyone irrespective of the reason for their stay.

Took advantage of special offer as have enjoyed stay here previously. The hotel is friendly and ideally situated for visiting local attractions and sightseeing. The food is good and staff are friendly. Shall visit again.

great room ideal for holiday with your pet, good food and value for money. breakfast is very good with a good selection and the service is fast. The hotel is close to great walks and to the eden project.

Room was very good plenty of room. Clean and tidy with good ensuite. Good decor. Had accommodation with breakfast inclusive, which is a good decision. Good breakfast with plenty of choice. Nice town with plenty of antique shops. Good local pubs, offering good choices of menu, and not far from hotel. Lostwithiel is situated well for seeing this part of Cornwall. Well worth a visit is Charlestown, Lost Gardens of Helligan, Fowey and much more. Ideal base for this part of Cornwall

We stayed for 3 nights here, lovely setting and really nice small hotel, staff were excellent, good food and a very peaceful setting. The room was small but very clean and recently refurbished, the shower was to die for !!! There was nothing the staff couldn't do for you

We came to this hotel on a 3 night groupon deal.We got to the hotel and checked in to our room and to our surprise with were upgraded to to superior room which was big with super king bed and 40 inch tv. Lovely bathroom with shower and nice coffee and tea making tray with biscuits. We had breakfast with it which had plenty of choice including full English and cereals fruit and pastries.The hotel is a nice hotel with bar and big restaurant and sitting area with reception . We enjoyed the 3 nights their going out for day trips in the car. Lostwithel is a lovely little town and we will come back again in the Future.

We have been going to Lostwithiel for a number of years to see the Dickensian evening, and have stayed overnight at various places over the years. We have stayed at the Best Western Fowey Valley twice now and have found it a great experience on both occasions. The staff are helpful and friendly and the condition of the room was very good. We were most surprised to get an upgrade on arrival, which was a nice touch. We will always come back to this hotel from now on if we get back to Lostwithiel. A very nice stay indeed.

We stayed here for 2 nights as a base for visiting the local Christmas markets. Check in was smooth and we were upgraded to a family room which was great. The room was well equipped and spacious. Breakfast each morning was very good with the staff being friendly and efficient. Thank you for a great stay.

I stayed one night at this lovely hotel as my works Xmas party was being held there that night. In arrival I was checked in by a friendly receptionist, my room turned out to be a double for the price of a single with breakfast. It was a very comfortable room, very clean and had all amenities I needed. The Xmas party was excellent and the breakfast the following day was excellent. Would definitely recommend.

Excellent well appointed room at Best Western Lostwithiel, with plenty of parking available in the hotel car park. Staff lovely and very helpful. Great location if you want to visit Cornwall, with quick access to both north and south coasts as well as Truro to the west.

Very nice staff and clean hotel. The breakfast was excellent. Would recommend for a short break. Close to visit Eden Project and Fowey. The bar area was cosy and bar staff friendly. The bedroom we think had been refurbished and the shower was very good.

We loved: the parking, the central location, all the staff (!!!), the bed (especially the bed linen), the cleanliness, the room temperature, the peace and quiet (ask for a back-facing room!), the breakfast Meh: water pressure of the over-the-bath shower was non existent and the room was very small. We had a winter special price: £52 incl breakfast, which was fair. Wouldn't want to pay more though.

Just returned from a 3 night break booked via Groupon...what a gem of a find, very dog friendly with NOTHING being too much trouble. Excellent central location in the village of Loswitheil. Close to Fowey with excellent dog walks just outside the village...would I stay again? Yes..

Had a great stay. Everyone so friendly and loved that our dog Pen was so welcomed with biscuits, her own towels and bowls! The carvery on Sunday evening was excellent! Very central for visiting surrounding areas. Definitely be back!

We saw the deal on groupon but had not been to Lostwithiel before! What a friendly and interesting place and so dog friendly matched by a great dog friendly welcome in this very hospitable hotel! Couldn't do enough for us, accommodation great, food good and service excellent! Great value for money! Wil definitely be back!

We stayed at the Fowey Valley Hotel during 2nd week of October, initially for 4 nights, but extended our stay to 7. This friendly and welcoming hotel is an ideal base for a stay in central Cornwall with easy access to the St Austell area (Polperro, Mevagissy, Helegan, Eden Project, etc.) and trips to the north coast. The hotel is clean and welcoming with very friendly staff. The 'Deluxe Double' room that we had was spacious with a walk-in shower room. One of the reasons for choosing a Best Western is that although outwardly appearing to be part of a corporate chain, each hotel is owned and run independently with it's own management, and as such exhibits it's own unique characteristics. We used the restaurant every evening and although the menu was a little limited, the quality and service was excellent with sociable, friendly staff. I am coeliac and I need to have confidence in a restaurant before I will eat there. I was immediately reassured that both the kitchen and serving staff were fully aware of my dietary requirements and the risk of cross-contamination, and meals were subsequently adapted for me. Of particular note for their help were Charlotte and Briony, but all of the staff that we met during our stay did credit to the hotel. I would recommend the hotel to fellow coeliacs, and I would also urge the management to contact the UK Coeliac Society with a view to gaining their accreditation, as this would allow the use of their logo on menus, reception, etc. This is normally the first thing that people like me initially look for when choosing a restaurant or hotel, as it gives us immediate confidence in the kitchen and saves lots of probing for reassurance when entering a restaurant. We will definitely be returning to this hotel and would recommend it to others.

Good hotel, staff very friendly and helpful. Good position for travelling around Cornwall. One of the best dog friendly hotels we have stayed in, we take our dog everywhere with us and she has stayed in many hotels. Great welcome package for her, and I think she's in love with the golden haired receptionist! Will definitely stay there again.

Ideal place to stay when exploring coastal villages and this picturesque area of Cornwall. Hotel is not beautiful and could do with a little updating (loo roll holder broken and just balanced in rm 12) but was very clean and cosy. Staff without exception were friendly, polite and helpful - really exceptional customer service. Great to see a vegan cooked breakfast option (even if it is half the size of the meat one...) and lots of help yourself buffet items too.

Hotel extremely friendly, rooms clean, restaurant facilities excellent visited twice for evening meal, breakfast ample and staff were very helpful with visiting sites around. Would definitely recommend and return. Roma

Hotel was clean and tidy, rooms just right,size and facilities. Breakfast was good,with plenty of choice. Weather not to good but plenty of things to do in the area. Some good local pubs, to eat out,if wanted.First time stayed in Lostwithiel, great little town, easy to get to local attractions. Charlestown well worth a visit. Hotel worth another visit.

Our double room was on the ground floor in the main part of the hotel.It had all the amenities we needed.The double bed was really large and very comfortable in all respects including TV,toiletry,storage space,chairs and lovely view.

Couldn't fault the hotel and staff on anything. Restaurant meals were lovely, especially the Hunters Chicken. Breakfast was a big selection of cereals and cooked dishes to order. Very dog friendly. Our little dog Billy had a wonderful time and enjoyed his box of goodies, which was a nice touch.

Hotel and staff excellant let down was cold plates for breakfast and the excellant carvery. Should be upgraded to a 4 star. Could do with a cask real ale in bar (personal choise) car park at rear accessed by narrow lane

Lovely staff, great location, quiet (we didn't hear the church bell). If you want to explore Cornwall, there is not better place to stay location-wise. Coffee shop at the end of the road, butchers with the best pasties I've tasted. Bathroom was a bit tight, but that's it, we didn't spend enough time in the room to worry about that!

The staff are lovely and the rooms were spotless and warm. Couldn't quite turn the temperature down on our heater so we turned it off! We felt the double bed was quite small for a couple but that's just us. Lots of hot water and breakfast was good. It's a little tired looking from the outside but for a short stay it's perfect and very reasonable priced.

The venue is great for exploring, locally and further affield, the hotel staff are very good and must is a visit to the Earl of Chatham public house which serves excellent food. Me and the wife visited in October half term.

Just spent 3 nights B&B at fab hotel. Enjoyed the delicious Sunday carvery. Comfortable room in hotel, warm , very clean and tea, coffee and biscuits replenished daily. All staff very friendly and helpful. Free car park and great location to explore local area and loved tasty breakfast including porridge . Really enjoyed our stay and thanks to all.

Nice clean hotel in a nice village - 2 minute walk to a few pubs. 30 minute drive to pertanporth which is well worth a visit aswell as Padstow- would definetly recommend this hotel. Ample free parking. Breakfast was buffet style the usual English breakfast but we ordered salmon and scrambled egg for free which was lovely. Carvery in the Hotel on the Sunday was tasty- only down point was child carvery £7.50 but they had to order adult starter and desert and drink which was £15.50 for a child - child menu would be better as my children are young and didn't want that much but wanted a desert all deserts are adult prices.

The Hotel & facillities were very clean & neat. The bothroom was imaculate, the bed comfy & the room was cosy & warm. the breakfast was good - cooked well & prompt. Finally the staff were very friendly & atentive. My husband & I had a good overall stay & would come back again.

Lovely hotel very clean and affordable. Ample parking and very easy to find. Walking distance to several different pubs and restaurants. Lovely high street and river which is lovely for kids and dogs to while away some hours.

We wanted a hotel with parking and within easy reach of the Eden Project and this was perfect, the hotel restaurant served us good food at dinner and breakfast, the staff were all very polite. Breakfast seemed a little to formal as you had to wait for the maitre d to check you of and take you to a table before a second waitress came to take your order and another to serve your food, it could be a little lighter.

A very nice hotel and friendly staff. My accommodation was of a very good standard, and there was ample parking. The evening meal was a little pricey, and felt it was not to a standard that the price reflected. I enjoyed the meal I ordered, but not at the price it was. Breakfast was included and was very good. I would definitely return for another stay. The price of the stay is very reasonable.

Excellent value for money. Really nice clean and friendly hotel. Breakfast was brilliant with lots of choice and freshly cooked items. Lovely area with a pub down the road which was equally as friendly

The location of the hotel was perfect for my trip to Cornwall. The staff were always on hand to help too, nothing was too much trouble. I can't fault my stay one bit and will definitely go back again.

A superb stay in a Hotel looking nothing from the outside but superb inside. Nice staff, good food and a nice room for us and our dog Martha. Plenty of Car Parking spaces and adjacent to some rooms. This hotel is in a superb little town Lostwithiel which has plenty of small shops and has a real history. We will return when looking for another trip to Cornwall.

Had three nights at this hotel, perfect location for getting to what we wanted to see Eden Project, Charlestown etc. Rooms were comfortable and clean and all the staff were very pleasant. Breakfast choice was very good and a perfect start to the day.We ate in the restaurant every night and although the menu was limited the quality of the food was excellent. Altogether, good value and a perfect place to stay.

The hotel was well located on the main road through town. It was quiet and clean. Service was good. Menu was limited but the food was well cooked. The room was on the small size and the two car parks can get busy.

Booked in for a 3 night stay and were delighted to have been upgraded. The room was spacious and facilities were excellent (including a coffee maker and coffee pods). We appreciated the daily top ups of beverages and biscuits. We ate at the hotel on our first night and felt that the food was very good but that the dining room was a little lacking in atmosphere. The staff were all helpful and polite. Would recommend this hotel for it's location (close to the railway station and only a short drive to the Eden Project).

We Stayed for two nights last weekend from booking (via a Groupon offer given to us by our sons for our wedding Anniversary)to Check-in and Check-out everything was excellent, Our room was in the annexe but no worse for this -spotlessly clean and extremely comfortable the Bar was comfortable and well Priced, Breakfast was well presented but did produce the only hiccup of our stay, the first morning fried eggs were done to order i can understand this but it wasn't clear, the staff were not really keeping an eye on the hot food servery and the hash browns ran out by the time they were replenished those of us who had mentioned it had finished our breakfast, Just two little niggles. on the second evening the menu in the restaurant was a little curtailed with some staple things like chicken and salmon having run out however the Pork and the steak were both excellent, perfectly cooked and very tasty. Every member of staff we came across was polite and friendly and we got the feeling that nothing would be any trouble. The hotel has a lovely little pool (heated I believe) but we didn't use it due to the weather and time constraints although it is open until the end of October. All in all a very pleasant 2 night stay

This was our second return to the hotel and although we cut it short owing to other commitments we really enjoyed our two night break. The staff are efficient and friendly and will also oblige you if they can with other matters. Our room was okay with the only fault being quite a few stains on the carpet. The restaurant dinner was delicious and well serviced. Breakfast was buffet with lots of variety. We shall return again which speaks for itself.

Staff all friendly, everywhere clean and an amazing chef producing fabulous food with first class presentation. Great location and train service and lots to see and do in the fabulous surroundings. Many thanks to Jane and all.

Booked in on a two night deal Nice clean comfortable room on the ground floor and pleasant . Breakfast was good quality and enjoyed it. Only down side is if you are disabled you cannot gain access to the hotel from either of the car parks, and no disabled bays either. There is access through the front of the hotel but no parking only drop off. Mentioned that my wife was disabled when booking but could do a few steps, so was able to gain acces was ok. Enjoyed our stay but if you are disabled and not able to walk not the place to stay because of the access from the car parks.

We recently had a short break here and the staff were friendly and helpful. Very welcoming, comfortable accommodation and great food! Would definitely recommend this place. And happily stay there again in the future.

this hotel made us very welcome from the outset ( we were a party of over 40 ) nothing was too much trouble including arranging places for us to do our own thing in the evening, food was very good especially the sunday carvery and lovely breakfast . Our room was just as expected for the size and star rating of this hotel , everything worked as it should , so no complaints here . The manager Simon showed us around their future expansion upstairs which looked amazing . Lostwithiel is a charming place with lots of amenities, a lovely river location , well worth a walk around the town

Spent Monday to Friday with a coach tour.Staff friendly and helpful.Our room was in outside block which was clean , tidy and comfortable. Breakfast usual buffet and 3 choices for evening meal quality.Only downside was that the outdoor pool heating was not working and first evening were not told so went in to find it cold , but nevertheless swam each day !

Good for a one night stand. A generally poor and bad experience. Would not return!. Check in desk, "Efficient", no personality. Breakfast and dinner, !!! Limited dinner menu. Bar..lacking atmosphere and draught beer. Good point, nice local restaurant 5mins. walk.

From the outside the hotel looks really naff but it isn't. The reception area and hallways could do with updating. Rooms have been refurbished and are clean and comfortable. A big negative is that the walls are paper thin and I mean paper thin. You can hear every conversation, sniff cough and everything else!

Had a 2 night stay with wife and kids, the room was good value and was very clean. Breakfast was very nice, they accommodated our preferences and were very helpful and polite. The local town is lovely and seconds away on foot. Short distance to Eden project and many other beautiful locations.

Excellant Dog Friendly facilities, Location and the Management are friendly, approachable and excellent ambassadors for the Hotel/Company. The hotel was clean and presentable. Bedding and Towels changed Daily. The location was excellant for our 28 Classic Cars with Plenty of easy accessable Parking.

From the outside this hotel looks small, but do not be fooled by its kerbside position. Behind the doors you will find a mass of rooms, plenty of parking and a outside pool. I have to say that we were very surprised at both of our rooms - a deluxe double and a single. Both bathrooms were well appointed, clean and of a very pleasing quality. Hard to think this is only a 3*, we have stayed in 4* hotels with less to offer in the rooms. But, and I hate to do this. I marked it down for two reasons both of which spoilt what would have been and should have been a 5* review. Firstly on arrival and while booking in one female member of staff referred to my sister-in-law as my wife's mother. Never assume, that was rude. Secondly my main meal was spoilt on the first night by having a 'real' lack of sauce with the rolled pork, and with no staff asking if our meals were OK meant it was not put right. Following a mention at reception I was credited with a desert. The following evening I heard another guest complaining about the lack of sauce on his pork. That aside the food was really good, and, if you like them - try the smoked kippers. Superb and very tasty. Staff were great apart from the previously mentioned issue. We occupied rooms 1 and 16 for two nights. And would be very pleased to stay here again if these rooms were available for future visits to the area. My special thanks to Jane Moore.

No, not me! Our stay at the BW in Lostwithiel was good. We didn't eat there, having elected to take room only for a couple of nights. There is adequate car-parking, staff were friendly & helpful, & we could find no fault. We saw, but didn't use, the small outdoor pool, but would if we revisit (& its warm enough), and the glimpse we got of the dining facilities looked clean enough. I managed to leave a 'phone-charger in our room, & we 'phoned to be told it was at reception. We passed by a day later & picked it up - no problem at all. We'd certainly recommend this hotel to anyone.

We had a wonderful stay here. The staff are so friendly and we were well catered for. Our room was clean and comfortable, overlooking the pool. We were part of a large group so things could have gone wrong but service remained good. The hotel is really dog friendly and we were provided with towels,a mat and bowls for the dog's use and a big bag of treats. A truly wonderful stay, highly recommended.

Family room was a good size, bed was comfortable; room, shower and toilet cleaned and bed made up daily; buffet breakfast exceeded expectation; staff were all friendly; ample parking available on site.

My partner and I took advantage of a Groupon deal and, to be honest, we weren't expecting too much. However, we were both blown away by the standard of this great hotel. Situated right in the centre of the historic town of Lostwithiel, with plenty of off-road parking, within walking distance of 4 lovely pubs and not far from the coast at Fowey. The staff are all very friendly and very accommodating; nothing is too much trouble. The rooms are spotless (including the pristine bathroom). The breakfast is amazing, with unlimited cooked items, pastries, cereal etc. We really couldn't find anything to fault during the 3 nights. I can whole-heartedly recommend this hotel and would definitely return.

Pleasant stay at this hotel, needs some TLC in places but spotlessly clean. Staff are more than helpful, even making phone calls to book restaurants for evenings out. Limited dinner menu but food freshly cooked and delicious. Would definitely recommend and would return!

First of all the staff were fantastic, we had an issue with Dog hairs on the bed which they resolved quickly. The room was clean, the bathroom however was not so clear traces of hair in the shower. The outside of the room needed attention, I stayed in a chalet type room and the it was full of cobwebs outside the door. Carpets in reception looked old and generally the placed need a major refurb and redecoration. Lovely environment and fantastic staff did go a long way

Could not fault the excellent facilities here I am Coeliac and need a gluten free diet A good choice of menu everyone very friendly a good size shower and bathroom bed was very comfortable room service excellent

Very much enjoyed my stay at the fowey valley great western. Was travelling for business on this occasion, myself and a group of 40+ Italians. The staff made our stay incredibly comfortable, and really helped accommodate such a large group. The evening meal and breakfast was served very promptly and was of excellent quality, and made every effort to sit us all together comfortably. Good location and even made provisions for my coach to be parked on site! Thank you for a lovely stay

This was our second stay at this hotel. It is ideally situated to stay while visiting various places in Cornwall as it is on a main route. Very comfortable. Free and ample parking. Free Wi-fi. Bar, restaurant and swimming pool.

Very clean rooms; friendly and very professional staff. Our stay was pleasant because of the staff and I am extremely happy to have chosen this hotel for my family weekend break. I will definitely recommend to friends and family also I'm sure I will return to this hotel.

We have stayed here many times, and never been disappointed. Great location to visit Nationaltrust properties. Good selection of pubs in the immediate area. Food is quite expensive locally. We will be back.

We stayed a couple of nights in August. Nice room, facilities, service, etc, but even though the outside temperature fell to about 13 degrees, the room was like a sauna all night. There's only so much a fan can do. Otherwise, this would be a five.

I stayed with my husband and 2 children last night on the a home from a week in Cornwall it knocked an hour off our return journey. The reception staff were helpful and welcoming. The room was huge and spotless, big bathroom with bath and shower. Kids beds were partitioned to give some privacy. The evening meal was lovely I had lasagna with chips and garlic bread plentiful, husband had pork roulade excellent but very small, more like fine dining! There was 20% off as we were guests which was good value. I would recommended opting for the bar meal section if very hungry. The waiting and bar staff couldn't do enough for us and spent time chatting to us in between serving which was nice. Thank you to you the 3 of you! The room was very very hot at night, there was a Fan provided but it really Was very hot in room 9. The kids accessed the pool twice which they loved! Breakfast wasn't quite as pleasant as the night before, 3 young girls who quite frankly looked miserable and confused! The young male waiter from the night before was clearly running the entire service! The breakfast was buffet style and some was cold, I did advise the waiter and he amended the setting on the warmer. I decided to order the smoked haddock and poached eggs to get a warm fresh breakfast and it was absolutely perfect! Although again it was left to the waiter to sort this out after the girl looked blankly at me upon approaching her to order and then wandered round the dining room with my plate of food before returning it to the kitchen! I did wonder if it was due to no manager being present on a Sunday. We met the manager briefly on Saturday evening he was lovely and very professional. Overall this is a clean, interesting well run hotel, but a select couple of staff need some hospitality training. We would definitely stay again. Also the hotel is in the cutest little town ever! Lots of quirky shops, very traditional. Coop 2 min walk. WiFi excellent speed.

Thoroughly enjoyed our one nights stay... We wish it was for longer. Our room was lovely and clean! The pool was fantastic for our little one. Totally recommend this hotel, located in a beautiful village.

This is the third time I have stayed at The Best Western in Fowey Valley in 2019. On every occasion I have found all the staff to be friendly and welcoming, and the rooms spotlessly clean and well equipped. On this occasion we were booked in by Alice who was being trained by a more experienced member of staff. Despite it only being her second day, Alice, like all the staff was polite, efficient and friendly. The prices for the room was very reasonable, as were the drinks. We enjoyed a very tasty evening meal. The only negative comment I can add about this hotel is that on this occasion we were in a room on a side of the hotel we had not been in before. We slept with the window open, and I was woken by the local church bells chiming every hour. Not the hotels fault, but bear this in ind if you are a light sleeper like me! Otherwise, nothing to fault, great hotel and great staff.

Although staying on business, I was able to relax and enjoy the hospitality of the hotel team, services and facilities and even a short walk after dinner down to the river to experience the holiday atmosphere of Lostwithiel. I would not hesitate to return as a leisure guest in the near future.

We had looked at various places to see in the vicinity and thought Lostwithiel a convenient place to stay. As we are Best Western reward members, we thought we would stay at the Fowey Valley. Glad we did. The staff were extremely helpful and friendly with nothing being too much trouble. The bedroom, I think, had been recently refurbished to a high standard and was very comfortable. The breakfast was, as usual in hotels these days, self service but there was always plenty of good food available. We ate here for one evening meal and also the Sunday car very on our last night. Both were excellent. All in all a good choice.

The first thing I would say is this hotel certainly does not have kerb appeal! We parked in the car park and was directed by a sign to reception up numerous unkempt scruffy steps certainly not a good first or even second impression. At reception on checking in we were directed up yet more stairs to our room. I would say it would have been nice to have been asked if I would have liked a hand with our luggage as my husband has health issues. I had booked for the night a superior room and it was good, the bathroom obviously newly refitted was excellent and the bed very comfortable and the room extremely clean. The staff were friendly. On doing a bit of research I have discovered that standard rooms were offered on Groupon for £49 a night although I am not sure for what period. As a BW reward customer the rate I paid was considerably higher and that was at a preferential rate. If I had paid £49 I would have given a far higher rating so maybe it questions the value of the BW reward system for this hotel.

Loved our room,(we chose superior) the superking size bed was a great addition as was the fridge! bathroom was very modern and roomy. Lovely views from our window too. It was really hot when we stayed in July so glad we had a back upstairs room (main hotel part) with no afternoon sun and two windows which opened fully. Rooms 16 to 20 seem the best ones, esp. room 16 for best view. Lovely views of the valley too. Few tiles need replacing in the swimming pool but it was always very clean. Thought the breakfast was pricey (like others said in reviews) but took our own cereal and kept milk in our fridge so not a problem. Lots of eating places nearby, (community cafe for breakfast and Royal Oak for evening meals...excellent!). Lovely quiet village and nice walks down by the river too.

Fully enjoyed our two nights at Fowey Valley with Groupon. Room was spacious and clean. Food excellent. Staff really helpful with places to visit. Not a million miles from Eden Project. Have booked to stay here again.

Stayed here for three nights and have got to say the stay was extremely comfortable. The rooms are clean, a good size and well maintained. Breakfast offers all you can eat and the evening meal although not a la cart was well and freshly cooked. Finally the staff are really friendly especially Jane ! who goes out of her way to ensure a stress free stay

Good food and staff. Nicely situated in the heart of the town. Rooms were small but very clean and tidy and well maintained. Dinner and breakfast were excellent and would definitely return for a short term visit.

We visited this hotel in early June when there was some of heavy rain. The hotel had sprung several leaks with a bucket catching water in reception and a constant drip from the ceiling in the breakfast room. The evening menu was limited so we skipped dinner and went to the bar. It was deserted so we guessed other guests were drinking elsewhere. Room was big and beds very comfortable.

Room had everything you'd want and more and was comfortable. Restaurant horrendously slow, food lovely (when it finally arrives) but on the expensive side. Staff friendly - eat elsewhere and it's a 5* hotel! Ideal centre for so many places (depends how far you want to go in one day!).

The staff are very pleasant and helpful and the rooms are clean and fresh. Stayed here 3-4 times over a couple of years and it's always been consistently good! Breakfast is well worth the £10 (if pre booked). Good room sizes, good showers and free parking

My young family stayed here for three nights. The main reason we chose to stay here because they have swimming pool and it's sort of in the middle of the places we planned to visit. I didn't expect much of this hotel at all, however, when we arrived on Friday May 31st afternoon, I was surprised it exceeded my expectations. I am not easily pleased but the hotel was excellent. I haven't met the staff as my husband did check-in whilst we waited in the car but he said they were very helpful. The room was very clean, the swimming pool was very clean and heated. Our room was cleaned every day. The car park was just outside our hotel room. We are beside the road but we rarely hear a noise. The hotel is situated in Lostwithiel which is a very small place, we walked around in the evening's and it's very quiet and a lovely atmosphere, also very near to Restormel Castle an English Heritage which is worth a visit. I would come back and will definitely recommend!

We stayed here one night going and one night on the return journey from the Isles of Scilly ( Mccarthy Coach Tour) in April 2019 .We cannot praise this Hotel too much,our room number 22 was modern,warm and very clean. The room was at the back of the Hotel facing a small road and was so quiet. Although there was some steps everyone managed with a little care. We didn't use the outside swimming pool as it was closed and the weather was a bit chilly. The staff were second to non and were happy to cater for young and old guests alike. The food and service was really good and the breakfast buffet was plentiful and hot. One the return journey all our suitcases had been left by mistake at St Marys on the Scilly Isles.The Hotel reponded by suppling us with toothbruhes and paste etc and couldn'd do enough for us in our hour of need. They really were all brilliant and a big thank you to all of you

Stayed two nights. Bowls, towel and treats in room for the dog. Comfortable and clean. Friendly staff. Even has a heated swimming pool! Location very central for exploring the local town and surrounding areas.

Clean and quiet hotel which we stayed one night in. Worked well for us, swimming pool (outdoor) will be nice in summer. Our electric car benefited from a free charge. Would recommend and consider coming back

Executive experience atop Hotel in Lostwithiel best Western excellent food lovely clean and well presented rooms dog friendly staff go out of their way to do what they can for you good food very large portions very quite considering it by road

Having stayed at many hotels over the years on business. We are now staying at this hotel on a regular basis whilst renovating a new home locally. The hotel is well located in Lostwithiel , close to all amenities, railway station only a few minutes away. Plenty of eating places and local pubs and the hotel restaurant has a very good seasonal menu in comfortable surroundings. Plenty of car parking attached to the hotel. And really is good value for money. The staff are warm and welcoming. The rooms are extremely well appointed, lovely bathrooms. Fast internet, usb charging points. Highly recommended.

We have stayed in this hotel before, Lostwithiel is a nice little town and is easy to get to both coasts from there. Hotel is fairly small, not very ‘grand' but comfortable and friendly. Room was clean, in good order, smelt fresh. Breakfast is fine reasonable selection. Staff are cheerful and friendly. Will certainly use this hotel again

Arrived just after 2pm to check in on Easter Saturday, but apparently if you don't specify a quiet room you get what you're given. Booked direct on hotel website but nowhere does it say special requests. I'm a light sleeper so was most unhappy when told we were given a room overlooking the main - very busy main road. To add to the miserable time there, a function was being held on the Saturday night and we heard thumping dance music , which was not mentioned at time of booking. Receptionist was not very helpful and said we couldn't move rooms as other guests - who had not checked in!!!! requested quiet rooms !!! So we were stuck. Avoid if you want quiet- other hotels in the Fowey area are better.

We stayed here for three nights whilst attending a wedding at boconnoc house. It was perfect location, very clean and friendly hotel. We had four rooms between us and all were clean well equipped and tidy and most of all quiet. The breakfast was excellent. The staff were very friendly and efficient. The Sunday evening carvery superb, although advisable to book as it does get very busy and as we booked late we couldn't be seated in the main dining room, but wasn't really a problem as we were in a small room adjacent. This hotel was only a 15 min journey to boconnoc which was perfect for us, but a bit of advice best to pre book a taxi back well in advance as there are only four taxi companies in the village and it was a struggle to get a decent return time. It is also only a ten min drive to the Eden project. Perfect.

We only stopped over here for one night, but the fantastic staff made us feel so welcome. The breakfast was great and we were pleased to find a vegetarian and vegan option on the menu. This hotel is extremely dog friendly with bowls/dog towel and treats in the room, they can also join you for breakfast. A comfortable stay in lovely surroundings.

A simply fantastic hotel with great rooms and an amazing breakfast. Most ‘corporate' hotels are red-brick, bland, out of town edifices. The Best Western at Lostwithiel is definitely not in this category. It blends in with the towns architecture and feels homely and comfortable. Staff are great, the rooms are lovely and breakfast is superb. We will definitely book again.

We stayed 3 nights as a centre to visit, Eden project,Lanhydrock, and as many of the pretty harbours as time and weather allowed. The hotel was perfectly placed for these purposes , and had the additional benefits of being a particularly clean, well kept hotel, with very pleasant staff. The room was a good size, well equipped, with very comfortable beds, and an excellent bathroom with a very efficient shower.

Hotel nice and clean. Very comfortable. Only let down was customer service. I had mixed up my dates (my mistake) only to arrive a day late to find they had cancelled my booking. When asked why they didn't contact me I was told (by the deputy manager) that it wasn't hotel policy. A simple email when I missed the check in would have been good. I have since been inundated with emails from them asking for a review. Felt like I was brushed aside with “it's not hotel policy” repeated at me several times. Poor customer service!

Really nice hotel, on site free parking and decent rooms although a little more storage would be useful. The best hotel buffet breakfast we have ever had and a decent carvery on a Sunday evening. The only issue we had was the internet connection was sometimes non-existent. There was a bar area but on 3 occasions we were going to have a drink there but there were no bar staff around - the bar was also a little on the expensive side. The location is nice with a number if bars and restaurants you can walk too and plenty of lical walks and lots of places to visit within a short drive.

I bought this short break as a Groupon offer, not expecting much for the cost, but was surprised and delighted. The situation to visit many of the wonderful gardens of Cornwall in Spring is excellent, and the hotel itself was spotlessly clean, comfortable bed and bedroom and bathroom were beyond reproach. Excellent breakfast, but the limited Winter menu for dinner meant we ate out one of the three nights we were there, but excellent pub food within ten minutes walk. We have stayed in many wonderful hotels around the world, but never better value.

room was clean and perfect for our 2 day stay. plenty of choice to eat at breakfast. staff friendly and helpful. although we ate out in the evening the choice of meals available appeared to be varied.

wonderful stay good food great service friendly staff nice clean hotel nothing was too much trouble we had breakfast there every morning and 1 evening meal and it was very good recomend if you looking for a good base to stay in cornwall this is the place thankyou

I haven't stayed at a Best Western hotel before, but if the standards across the chain are as high as they are here, I won't be bothering with Travelodge any more. This is a great little hotel in a good location for exploring Cornwall. The rooms are spotlessly clean and well appointed, the staff are polite and helpful, and it has great food too, what's not to like ?

We have just arrived home from a weekend away, and we stayed at this hotel for our wedding anniversary as a break. We were able to take our dog and have had a relaxing time. The hotel provide separate rooms for visitors who take their dogs and provide a blanket,treats,food and water bowls and a list of dog friendly beaches to visit. The room was airy, bright and comfy bath and shower,tea/coffee facilities. Parking. She was able to come into the bar while we ate and had a drink. The food was very good, meat from the local butcher, breakfast ample self service. Lots of lovely places to visit ,Charlestown very pretty, Fowey, Liskeard Truro all easy distance. Perhaps a small fridge in the room would help to keep soft drinks in! You could not fault the staff , James and Jordan very helpful. All the staff are a hug3 credit to this little gem of a hotel and the management should reward them. We will b3 returning and will take other members of our family too....

Not your usual Best Western - in seeing it I thought I had made a mistake. The layout is a bit quirky but it was much nicer inside than it looked from the outside. Breakfast was beautifully cooked the first morning and not so good the second. The room was up to standard although the bathroom was chilly with a very cold tiled floor. I didn't have any luck with the WiFi although I was pleased to see phone charging sockets. All the staff were pleasant and helpful. Lostwithiel is well worth a visit.

We managed to book this 3 night trip on a winter sale. The Deluxe room (8) was pleasant enough and very clean - likewise the rest of the hotel - but perhaps not as “deluxe” as other Superior rooms where we have stayed previously: a king sized bed and walk-in shower were welcome, but the dressing gowns, slippers and coffee machine not wanted nor used. As with every UK Best Western we have stayed, the staff were all very friendly. The only real criticism I could level at the hotel, would be the lack of wi-fi in our room. Apparently, there had not been a complaint regarding this before and it was working fine throughout the rest of the hotel. We were offered another room, but, having unpacked, we declined this offer. So, we had no signal at all while we were in our room and had to tether to our mobiles, but unfortunately, the EE signal wasn't good either. Also, I don't know if it is the same in their busy periods, but we found the meal times a little restrictive, 6pm-8pm Friday & Saturday and 5pm-7pm for a carvery on the Sunday. That being said, the food we had in the restaurant was very good and the staff were more than willing in dealing with my difficult dietary requirements. Even the cooked buffet breakfast at the weekend mornings was pretty good; far better than buffet breakfasts we've had elsewhere. Overall I would rate this hotel higher than an average, but not quite very good, for which the TA ratings don't allow; I suppose a "Good" rating would be more suitable.

This was our second visit to Fowey Valley Hotel. On our previous visit, the heating was unable to be regulated, but on this occasion there was nothing I could fault. Food, rooms and service were great. Will be visiting again.

Stayed here on a groupon gift voucher. In the centre of Lostwithiel close to pubs, clubs, shops and restaurants. Also a Chinese takeaway and a fish and chip shop. Plenty of free parking, staff were friendly and helpful. The room we stayed in was clean and comfortable with good shower, tea making facilities and away from the road noise. Breakfast was self service and plentiful. Delighted and surprised by the town and would stay here again.

My husband and I have just returned from a two day break at the Best Western Fowey Valley Hotel in Lostwithiel and have nothing but praise for the hotel and its staff everyone of whom greeted us with a smile and a friendly face. Our room which appeared to be in the annex was very roomy as it was upgraded to a family room with a double and single bed. It was very clean and comfortable with tea and coffee making facilities and biscuits. There was a good choice of food for breakfast and the evening meal with delicious, although we would've preferred to eat in the restaurant rather than the bar. Nevertheless, we had a very enjoyable time and hope to return in the near future.

Excellent short break at really good venue. The atmosphere is really good and the staff are helpful and very professional. The rooms were clean and tidy. The food was fresh and well cooked with really quick service

Came for another visit having stayed just before Christmas, we were given our old room (16) which is a very nice deluxe double looking over the garden and views beyond. Check in was very quick and friendly as was check out Evening meal was very nice, freshly prepared and generous portions and looked after very well. Breakfast was also very nice , a hot buffet plus the usual cereal toast tea/ coffee and other items by request, once again the waiting staff were very attentive. This was our second visit in 4 months and just as nice as the previous one, I would recommend this hotel to anyone and will certainly be returning in the future

The room overlooked the garden on the first floor at the rear of the hotel and was immaculate very clean with new carpets.The evening meal was of excellent quality withe the only downside the price of a pint !!! Breakfast was very good and Bryony worked very hard, mostly on her own, to keep everyone happy. Jane, duty manager was very efficient with a can do attitude. Overall the staff were great.Would definitely stay again.

The hotel was just what we wanted, near to the Eden Project, Lost Gardens of Heligan and not too far from Land's end. Staff were pleasant, the room and common areas clean and the bed was comfortable. The only slight downside was that the evening meal options all came with chips, but as we were out and about this was not a major problem.

I stayed for four nights as i was doing the Cornwall food expo. the staff where great and the rooms very clean and comfortable. I will be going back again with the family next time as its a great location to explore the area.

The accommodation is excellent. The room was clean as were the linen and towels. The food was good although the menu is a bit limited. I would like to have seen more local produce such as fish available. There is also a lack of fresh vegetables. The breakfast was very good. The hotel is ideally situated for access to the Eden Project and The Lost gardens of Helligan.

Stayed here on the coldest weekend of the year. Easy to find and with an easy accesable car park. Comfortable rooms albeit a bit dated but functionable. Staff friendly and efficient. It was a cheap useful place to stay while attending a birthday event in the area. When the weather is not as bad a good base to explore this part of Cornwall and the quaint village of Lostwithiel and the river Fowey.

Well, the good points first. The staff were friendly and the main hotel is nice. We stayed with our dog and the doggy box with blanket and treats, with dog bowls provided is a nice touch. I also bought the rooms in the winter sale, so based on what I paid can't be too harsh, although I was dissappointed. The not so good points, we stayed in a dog friendly room which is in an annexe outside the main hotel and the entrance isn't too great, i.e. no decent views. We arrived on a very cold day and when we entered the room it was even colder, no heating was on and the room was freezing so we had to wait all night for the room to have the chill taken off it. The second thing was no hot water the first night, but I thought it would probably be ok the next day, but it wasn't. So we spent two nights with no hot water and one with virtually no heating. Breakfast was ok and I must say the dog was made to feel welcome. Just feel people should be aware they are booking an outside room if they have a dog, and heat and hot water are basic requirements. I have addressed this matter with the manager and he has offered us a better experience if we return and apologised. This was a special birthday occassion and I just wish it had been better than it was. Needless to say, as I have advised the hotel, we will not be returning because of the experience we have had the first time, so really we were offered nothing to compensate for the inconveniences. Although I do think if you have a room in the main hotel it will probably be a different story, the annexed rooms are not as good.

Great room and services, buffet Breakfast Fab. The reception were very helpful about things to see and where to go. It was very comfortable in the lounge and bar and really enjoyed the stay. The cost was really good with breakfast included

Myself and my partner had 3 nights here on a recent devon/cornwal break..the room was lovely ..as were the staff...the room was made up every day and there were plenty of tea/coffee/sugar in the room..we did have to ask for more milk on 2 occasions but were given a jug of it each time with no fuss at all...the restaurant was pricey but the breakfast (which was included in our deal) was excellent..all you could eat with plenty of fruit/muesli/yoghurt which i love plus a help yourself full english breakfast for my partner...overall a very nice stay..free parking and free wifi too..and a decent size tv in our room...we would definitely book again..

The room was clean and comfortable, location is good as a base to explore. Unfortunately the meal we had in the evening was awful. We had to send our steak and ale pies back as the meat was tough and under cooked, we then changed to a steak which I asked for medium cooked, this came back nearly raw, so again it went back. By now it was nearly 10pm and to be honest I lost my apetite. We received a sort of apology but no mention of a refund. Breakfast was o.k but had to wait nearly 10 minutes for an egg.

We have just returned from a 3 night break - very clean and comfortable, good breakfast (although some buffet items had run out for later breakfasters). Staff all really welcoming and friendly. We didn't eat dinner there and the bar prices aren't cheap - which is probably why the bar is very quiet but we wouldn't hesitate to stay there again.

Great location for visiting central Cornwall and the Eden Project. Rooms were clean and cosy, pillows lacked puff and beds lacked bounce. The corridors were noisy only because the age of the building, you could hear the doors opening and other guests going up and down stairs; almost as if they were in the same room. Breakfast was tastey and plentiful and staff were friendly. Nice little hotel in lovely town.

We really enjoyed our stay at Best Western Fowey Valley. The location is excellent, the apartment was big with comfortable beds and included everything we needed. We were very satisfied with our stay and would be happy to visit here again!

We came for 3 nights as a little get away in the half term. From the offset the staff were friendly & extremely helpful! From recommendations of places to eat and see, to just generally helping in any way they could. We even saw one member of staff, who was so lovely to a family who had a baby, help them clean up their child after being sick from their feed. We had the carvery one evening & loved that there was a pianist playing, it made it so relaxing :) The food is generally good including the buffet breakfast & you can order additional things if you like. The only thing that really let us down was how uncomfortable our double bed was - we had a double bed & a single in our room & we ended up sleeping separately (some wouldn't complain haha) because it was very hard.

We booked the hotel for it's dog friendly reviews as it was to be our first break with our new pup, an 11 month old German shepherd. The staff lived up to the reviews and without exception made a huge fuss of him. The little dining area off the bar was really cosy and we preferred it to the big dining room. Staff couldn't have been more helpful. It was really quick to pop down to the river for a quick walkies 2 minutes. Facilities were very good and when we mentioned that the water pressure was a bit low it was fixed immediately. We went into 3 pubs, where we were equally warmly welcomed by locals. Really easy to get to lots of places as well.

Had a lovely few days. Hotel decor good and plenty of parking. Room was great with plenty of tea and coffee. Welcoming and attentive staff. Ate breakfast and dinner at the restaurant and food and waiting staff were excellent.

Room lovely and clean and beds very comfortable. We ate in the restaurant on the Friday night and had a very enjoyable meal. We had a lovely cooked breakfast on both mornings, there is an excellent choice from cereal, fresh fruit, croissants and pastries through to full english breakfast. The staff were very friendly and helpful and we will definitely recommend to family and friends. The dog blanket and treats were a lovely touch,

The hotel's greatest asset was it's staff team - each of them were willing to help, ready with a smile and listened to your requests. The room was recently redecorated with a great shower and local tea and coffee. The bed mattress and pillows need an update though too! Good parking. The breakfasts were great and the one evening meal we had was good. We stayed in an outside lodge which was unpleasant to traverse from in the rain and could do with some better lighting and attention to trip hazards. Good value for money - we would stay again!

there are lots of more glamorous hotels with more facilities but when you compare the cost to the service and the standard this is excellent value .Car parking on site free, very help young guy on receptions talked through everything , room very clean , lots of space and a great bathroom , big , roomy and big shower with plenty of water pressure . Restaurant was nice , fish and chips was great value , breakfast was very good , not a great selection of fruit but adequate , the hot food was freshly cooked which was much better than several big chains , Good location and I shall make a return stay .

Had a 3 night break from Monday 4th Feb, lovely setting, plenty of car parking space. The room was spotless, very comfortable with plenty of tea and coffee, nice sized tv with lots of channels. The ensuite was great, both rooms were warm and cosy. We had an evening meal and the food was excellent. Breakfast was really good, the staff very efficient. All the staff were friendly and helpful and nothing was too much trouble for them. Would certainly be very happy to return.

This hotel is highly recommended. Room was immaculately clean. Tea and coffee was plentiful. Shower excellent, being hot, good water flow. Bathroom had plenty of storage, and towels were soft and replaced each day. (even though we are happy to reuse.) Breakfast was far and away the best we have had in a hotel for years. Staff could not do enough for us. The snow was an added experience that us Southerners do not usually have to cope with. Obviously not the hotels fault. But it all added to a lovely few days away. Will certainly return in the future.

When we approached the hotel, we wondered what we were in for...a few windows and a door facing onto the main road and not an entirely attractive site. However, tucked behind this edifice is a much larger, well equipped, clean and friendly hotel with more than sufficient parking. We took the dog and she was well catered for. We had dinner on the first night and this was undoubtedly good. The bar staff were excellent, particularly the young man who served us, and breakfasts were good. I would recommend this to anyone as a central point to stay when visiting Cornwall. The staff are without exception friendly and helpful. Walking around Lostwithiel, you realise what massive history there is there. A very good venue and almost a 5* score for what is a 3* hotel.

Lovely hotel, very peaceful and just what we were looking for in a little getaway. The staff are very friendly and helpful making us feel so welcome and really impressed with the breakfasts and the hotels sunday carvery was perfect. Thankyou making our stay so lovely.

Very pleasant little hotel and we were given a very nice room at the back of the hotel. Extremely quiet and peaceful. Nice walks along the Fowey estuary from the centre of the town. Excellent breakfast cooked to order, plus all the usual trimmings. Friendly staff, and very good rates over the winter.

We have stayed in the Lostwithiel area many times over the last 5 years and stayed at the Best Western Fowey valley several times, there is a good car park on-site rather than having to park on the street or the(free) council one. The staff are all helpful but some of the young ones are just young and this is their first job. I would recommend this hotel to anyone, there maybe an issue with wheelchair users as there doesn't seem to be any lifts and there are limited rooms with wheelchair access, best check before booking.

An away trip of 3 days to Lostwithiel, at an extremely good rate. The hotel is one of the nicest we've stayed in. We don't like impersonal 5 star places , and this friendly place suited us fine. The dinner menu is a little limited, but what we had was fine There is at least one very good restaurant in town want to dine out.

My husband and I stayed here on a Groupon voucher for Friday and Saturday night in January. The room was great, nice comfortable bed, clean, good bathroom and excellent shower (lots of pressure and good temperature control). The breakfast buffet had a good selection of cereals, fruit, yogurt, pastries etc. We didn't have a full cooked breakfast, but selected items, bacon, hash browns, grilled tomatoes and poached eggs - a bit average, especially on the second morning when the eggs were a bit hard and the bacon had obviously been kept warm. There could have been a nicer selection of bread with breakfast and a pot of tea, rather than a container of hot water (not boiling so not as nice). The coffee wasn't great according to my husband. The staff were helpful, friendly and reasonably attentive. We didn't eat at the hotel in the evening because there wasn't much of an ambiance in the dining area. Very well located for exploring (we visited the Eden Project, Llanhydrock and went for a coastal walk near Fowey). There was a bit of noise from adjoining rooms (i.e. very loud snoring on Saturday morning), flushing toilet sounds and some corridor noise - but in the main it was quiet and we slept well. Convenient car parking and good free wi-fi and very easy to find.

A lovely night away very clean and a lovely room on the ground floor. Dinner in the room off the bar, shame the young lads were not as attentive as we had hoped but pleasant non the less. Meal was very nice, steak pie and a mixed grill. Comfy ish bed shame that the mattress was firm, and could do with changing the pillows to be softer as felt rather hard. Other than that very nice.

Stayed from the 5th to the 8th Jan with our chocolate lab and as usual Simon & his team provide just the recipe for a relaxing break following the Christmas festivities. Great food, excellent accommodation & a great team, we will be back again without a doubt.

This week we stayed for one night, this was a groupon gift from our daughter and her family. We had a great welcome from friendly reception staff and our room was very comfortable. The room falities were good with plenty of hot water, good tea and coffee making facilites and excellent WIFI. Car parking was good.and the breakfast the next morning was really good. We would not hesitate in staying again and will recommend this hotel to family and friends.

This was our second visit to the hotel. We opted to stay in the annexe, where the rooms are spacious and comfortable. These have been recently renovated and have good showers and very comfortable beds. Although overlooking the car park, Lostwithiel is quiet and there was no external noise. It should, however, be made clearer that these rooms are reached by external steps. It was also difficult to control the room temperature and the corridor outside was unheated. Staff are friendly and welcoming and the location is delightful.. Breakfasts and the lunch we ate were average, and could have been improved by the use of local produce, such as jams. The hotel has a dated feel in terms of its decor. The bar was almost deserted and was evidently not the venue of choice for local people. We enjoyed our stay, but felt that the hotel could benefit from some upgrading.

Lovely staff throughout the hotel, ample free parking. Our room was a double and was very clean, cosy and warm, All supplies replenished daily and room made up. Breakfast was cooked to order with plenty of choice. We walked 5 mins to Lostwithiel station and caught the train to St Ives and also spent a day in Fowey which was a 10 minute drive. Thanks to all at the hotel for our relaxing stay.

Welcoming staff on arrival. Room was spacious, comfortable and an excellent level in cleanliness. All meals were freshly cooked but some customers complained amongst themselves with regard to the short wait for meals but when asked if all ok the guests replied "yes" (no pleasing some people). I personally would rather wait for fresh food. Waiting staff were very informative and helpful. The hotel has a great location for nearby attractions, Great value for money. We would definitely recommend this hotel.

The location and the service was good the dog could also sleep on the room. The hotel manager and staff very friendly and atentive. The hotel is in an ideal location to travel to different locations in Cornwall.

Stayed for a few days with our dog just after Xmas Whilst not the prettiest of hotels, the room was spacious and clean and the dog really well catered for with treats and dog bowls Great location on edge of town near restaurants and pubs Breakfast was excellent and overall we really enjoyed our stay

This is the second time we have used the BW Fowey Valley and it will not be the last. There is a large car park. As we have family in St Austell and Looe it is a good mid-way point. The rooms are very clean, nicely decorated and provide tea/coffee making facilities, hairdryer, toiletries and towels all provided. This visit we were in Rm 24 - a triple - which is not in the main building, but it was really nice, and quiet. The only downside is having to go to the main building to the bar/restaurant etc. when it is raining and, I should think, icy, as you have to use metal outside stairs. Breakfast is very good with a variety of cereals, fruits, pastries and your full English (Cornish) was cooked to order. As the Restaurant was closed in the evening during our stay meals were served in the bar area. The meal was well cooked, well presented and tasty so ... thank you Chef. The staff are very friendly, professional with good customer service and make you feel welcome. TWe will be back.

A pleasant enough hotel but it is clearly devoted to the coach tour trade. When we visited a small group on a coach tour was staying. There was no one at reception to book us in, no one at the bar to serve us and we could only eat in the restaurant either early at 5.30pm or much later as the coach party had priority. Poorly staffed. There are better hotels for independent travellers in the area.

Had a nights b&b bought for us as a present, lovely room, check in simple, staff very pleasant, breakfast to die for!...all in all a wonderfull break.the only downside is it's a 15 min taxi ride into foey, but please go there as it lovely.

We were brought a one night db&b from a friend as a wedding present. So we're looking forward to a nice meal and a night away. The hotel room was clean and all the staff were very pleasant. Check in was simple. Dinner was booked for 7pm. This is the main reason I only gave a 2 for my stay, for the following reasons: We had scallops for starter- they were very nice. For main I had duck breast - it was dry, tough and over cooked. My partner had burger & chips- it was cremated around the outside and the chips and onions rings were so hard he couldn't put his knife into them. Pudding wasn't brilliant either. I had crime brûlée which had a clotted cream texture. My partner wasn't keen on his apple crumble pie as that too was over done but cold in the middle. We didn't complain at the time because we had waited so long to get the food we didn't want to wait any longer. In total it took 2 hours to get our food despite us being the only people in the restaurant. We mentioned that it had been a let down when we checked out and were offered an apology. Also another reason why I only gave 2 as a rating as I feel good customer service is about making the customer feel you have acted on they're complaint. This was not the case, all we received was an empty sorry. The only saving grace was that we hadn't paid for the break. We would have been far more upset if we had been paying for the food. I would recommend this hotel if you just want to get your head down for the night. But not if your a foodie and like to have a good meal. Drinks aren't cheap at £12 for a large wine and pint of cider and there isn't much else in Lostwithiel either. We wouldn't return to this hotel. We have stayed at other Best Western hotels and been far more impressed with the standard of food and customer service. This was very disappointing.

We stayed two nights with breakfast and evening meals. A warm welcome greeted us on arrival and our room was roomy, well presented and warm (it was a very cold day). Breakfast and evening meals were very good, all served efficiently with a friendly smile. For anyone visiting the area, this hotel can be recommended.

We had a triple room, 2 adults and a child - not the biggest family room you will find, it's the size of a normal double with an extra single bed added. Good shower though which makes a change for this level of hotel! The staff were very good and friendly. Breakfast was good, decent choice for everyone. The restaurant food was good but a very limited menu, only 1 veggie option for adults and kids so didn't want to eat there for both nights. Overpriced in my opinion as we found a great pub down the road (Globe Inn) which had a much better menu and was nearly half the price. The 2nd night was bad though, they chose to put 3 contractors in the triple room next to us who came back late, very drunk and noisy. They were then up at 6am the next morning and very noisy again - we didn't realise it was a contractors hotel which was disappointing. Didn't get much help when we complained about this the next morning. Not a family orientated hotel in my opinion. There are better hotels in the region.

We arrived a little early but the lady on reception was very friendly and helpful and booked us in with no fuss. The reception area was dressed for Christmas and looked wonderful. I requested a room on the top floor with a view which was allocated to us , the room was very welcoming and clean and a lovely view across the valley. We had our meals in the restaurant both dinner and breakfast, the food was good with generous portions and freshly prepared, the waiting staff were friendly and attentive. After dinner we went through to the bar area which was very cosy and again dressed for Christmas. After a very peaceful night in a comfortable bed we purchased discount tickets from reception for the attraction. we had picked for the day. On our return the room had been cleaned and tea coffee etc replenished. Check out was very smooth, A big thank you to everyone at the Best Western Fowey Valley for making our stay so enjoyable, I would recommend it to anyone and will definitely visit again

Arrived at the hotel about 19.15hrs check in was easy enough very pleasant young man. If you request breakfast the night before it's cheaper than in the morning so this is what we did. As the restaurant on a evening is only open 18hrs until 20hrs in the winter we left our bags in the room and went straight into the restaurant quite a large area very nicely decorated for Christmas. We where shown to a table and were told that there was a 20 minute wait for the food as there were people who had ordered before us, ( 6 including myself and husband) not a problem we weren't going anywhere as it was a awful night outside. Well 55 minutes later our food arrived it was beautifully cooked and very tasty, and very reasonably priced. Some reviews say that there rooms were not that clean, our room was spotless although very cold when we arrived I think they might turn the heating off if the rooms are not in use, but warmed up very quickly. The only thing I would say is there is no free bottle of water? (even for diamond members) but lots of tea and coffee available in the room. Lots of free parking and the views from the rooms at the back of the hotel outstanding.

Comfortable clean & spacious room with a very comfortable bed with tea & coffee on tap. The staff were very welcoming & helpful from booking to checking out. The buffet breakfast was more than adequate with lots of hot & cold selections. Large free parking on both sides of the hotel. Good location for exploring Cornwall. Only downside was the hotel pricing for evening meals & especially the bar drinks. These were pretty steep so we decided to go out for our evening meals.

Stayed for 3 nights Staff very helpful as ever, breakfast excellent (no mushrooms with the full English though?) Sunday carvery was Christmas themed which despite being a bit early was very nicely done. Their carvery is the best in the area. Overall the hotel is lovely, beds are comfortable, rooms are nicely decorated. Shame about the noisy guests who couldn't leave their domestic issues at home. She had forgotten her toothbrush and he drinks too much - I wonder how many of us heard that argument? Our favourite hotel in the area - we will be back