Best Western Plus Hotel South Hill Inn,  La Crosse

Convenient location, comfortable rooms, nice hot breakfast. . Rooms were spacious and clean. Lots of dining options in the area. Set back from highway so it's quiet yet close to everything. Definitely a good stop.

This is our 2nd stay at this hotel, within a 4 year period. There was a smell in the hallway. Upon entering our hotel room, we noticed a loud beeping. The fire detector batteries need to be replaced, we informed the attendant and she changed our room. There were a good deal of options for breakfast, eggs, oatmeal, make your own waffles, cereal, juice, coffee tea and yogurt. The only downsize to this is they prefer you to eat in their dining room area and not take the food back to your room. Which is not ideal for people like me who eat later in the day. I'm not a breakfast person and I like to take my food back to my room, so I can eat it later. The upside to this hotel stay was the staff, they were friendly and accommodating. However, due to the breakfast situation and a couple of other issues, we will probably not stay here again.

Had been driving from New Jersey all night and was tired. Stopped by the Best Western that Saturday morning around 9. The front desk clerk (tall african-american lady) got me in a room, even though check in was at 3. Very Nice. Bed & Room was very clean. Also Breakfast was good the next morning. Front Desk Clerk is a Dallas Cowboy Fan & I am a New York Giants Fan. We had a great convo at the front desk. She is very funny. Will definately return there for my future stays.

Front desk staff was friendly and knowledgeable and signed me up for the rewards program. He also helped me carry my luggage and loose items to my room. It was after dark and this made me feel safer as well as lessening my trips to the car. The complimentary breakfast was good and saved me time on my trip. I slept well and turned the heat up so I was warmer. My only complaint was that the toilet seemed awfully low and I had to use the door handle and tub to get off the toilet.

Visited this hotel for two nights while visiting family in the area. Not a lot of options for hotels in this small town. Everything was average, from the room quality, wi-fi strength and free breakfast. Don't expect any frills--just a bed to sleep in. Tight room for family of 4.

Very good hotel to stay. Comfortable bed. Good HOT breakfast - waffles, eggs, sausages, cereal, fruits, etc. Fitness center, but too tired to use. The hotel is very near to highway. There is Walmart nearby for any shopping you want to do. Overall very satisfied with staff. Kept my room reserved even for late check in.

The Best Western Plus in South Hill, Virginia is a great hotel to stay, great location, eascy access off the Interstate, eacy access to all of South Hill, to whatver you may need while in the area. Hotel is clean, and the entire staff is so pleasant and always make your stay the best possible. Rooms are clean and smell that way. Beds are comfortable. If you want a great hotel to stay at while in South Hill, Va, the Best Westerm Plus should be that hotel.

I travel a lot for work and have stAyed at numerous hotels and motels in my career. This one ranked up there as one of the best I've stayed at the service is great and rooms are clean and I good repair breakfast is a good selection and staff on Wednesday and Thursday mornings are all some love staying here

I was here for a business trip, and we all stayed at the Best Western Plus in South Hill. This was one of the best, accommodating places I have ever stayed, we enjoyed every second of it, staff was also very amazing and helpful. 10/10 would recommend.

I am a wedding planner and booked this hotel for my wedding guest. Everyone that stayed here enjoyed there stay. Rooms were very clean and comfortable. The all enjoyed the breakfast that was provided.

A great place to stay after being on the road for twelve straight hours. Driving through rain, fog, heavy traffic, it was nice to have a quiet place to rest and rejunivate for the next day. A most satisfying respite.

After a day of motorcycle travel, it was a great place to relax and recharge. The gym had three machines and a weight setup. It was small but the stationary bike was easy to use (program). The outside pool looked very clean but had a closed sign on the gate, even so we were able to lounge around the pool and enjoy the evening. The rooms were very nice and had great beds. I highly recommend this hotel and would stay here again. The front desk staff was wonderful and had a great recommendation for dineer.

Great service, great location...only major issue were the beds. They were uncomfortable (hard/slanted). The door lock repeatedly malfunctioned on the first day but, was replaced on day two. The sink drained slowly the first day but, was fixed by day two.

I stayed here for one night on a recent business trip. The hotel itself is very clean except for the pool area. It looked a bit run down but the water was clean. I stayed in a King suite which was very nice except for the mattress. The room was very clean but the bed itself needed updated. You could here and feel the springs in the mattress and I'm 6' tall at 195lbs. The breakfast was not all that great for this level of hotel but the cinnamon rolls were tasty.

My first room had a window that would not lock (it was on the 1st floor) and the window would also not close all the way, leaving a 1/4 inch opening. The second room had a tilted floor. The phones were out for the entire hotel. After showering the day I was leaving, I saw blood on the inside bathroom door knob. the sink sprayed water at an angle and would get you wet.

Very nice hotel, slightly aged. Rooms, service, and the breakfast is awesome. The pool area and the exterior & landscaping need attention. The hotel should monitor the pool area for rule offenders as well as cleaning the leaves out of the pool.

I was driving down to see total eclipse in SC, so stopped midway at this hotel.after long drive front desk staff so nice, helpful. Although only smoking rooms left, I couldn't drive another mile, room very nice clean, I could detect hint of smoke but not overpowering

Sadly, the room was totally loud. Our room connected to another room and we could hear everything the other couple was saying through the door! The hallways were loud as well-we could hear people walking down it. The bed totally sagged adn the pillows were rock hard. We found a quarter under the desk which led us to wonder just how clean the room was. The staff was fantastic but that was about the only saving grace. Sadly, it would not be enough to bring us back.

I did a business trip and I decided to stay at this hotel because I read the reviews and they were good, but I believe that the hotel changed management or something happened because my stay at this hotel was simply horrible and disgusting. As soon as I arrived in my room I noticed that my bed had somebody's hair and a few small stains of blood on the sheet ,the pillows stank of sweat and my blanket had a big stain that I could not identify, besides that the furniture is old and had a lot of dust on the headboard (I think the hotel needs a new house keeping team) I went to the front desk and asked the attendant for a clean pillowcase, sheet and blanket, although she saw me still took a few minutes to answer because she was on the phone with someone and the content of the conversation was personal. After she gave me clean sheet and pillowcases, I was informed that she did not have any extra blankets to offer me. Honestly it was the worst hotel I have stayed in the last 10 years I'm a field engineer, travel is part of my job, so I'll beg you to avoid this discomfort and look for another hotel to stay.

Very nice location. Easy access to the interstate.Clean exterior and exterior. Pool was clean and very easy access. Jay, Sharon and the entire staff will always go the extra mile to make your stay the best possible. Rooms were very clean, beds so very comfortable and extra pillows. Have stayed at this location many times and will do so again and look forward to my next stay.

We had my granddaughters all star softball tournament in South Hill plus this was my hometown many years ago. I still have my farm there and plan to make more trips back there and hope I can stay here again when I am there overnight. I will recommend this place to all my family and friends who travel in that area

Very satisfying stay. Exceeded our expectations. The hotel manager Jay checked us in and he was very helpful and friendly. The room was clean and comfortable and a nice size. The furniture was a little dated, but OK. The breakfast was satisfactory, no complaints. Great coffee! The fitness room has new equipment and the temperature was low enough that you could have a vigorous workout without sweating to death. We would definitely consider staying here again.

My overall stay was very pleasant, with the exception of loud talking in the hallway on my last night. The complaint to the front desk was handled promptly and exceeded expectations. The hotel itself sits pretty much in the center of everything you might need while there ( food, gas, shopping ). Ideally located to I 85 and the grounds are well kept. Staff was friendly. Some of the room appointments are showing their age

My husband, daughter, and I stayed here for one night. The clerk was very friendly and offered our choice of room - close to the pool, close to the entrance, etc. and offered recommendations for places to eat. Room was clean, pool was nice, breakfast was ok. Bed was hard, but I'm spoiled...I love my mattress.

The BW at South Hill, VA was a great place for us to stay; it was our 1/2 point to our destination. We arrived late in the evening the lady at the counter was very friendly. After working all day, leaving during rush hour and being in traffic. It was nice to arrive and being able to sleep well in a very quiet hotel.

hotel was dirty. room was dirty. décor was outdated. bed very uncomfortable. lights made a buzzing sound all night long. AA/C was noisy and the bathroom was horrible. I could not even shower. The pool was being renovated and the overall vibe of the hotel was extremely disappointing. I have stayed at over 30 different BWs, and this is the worst I have ever seen

Nice hotel, but several of our towels had stains on them, the front desk did apologize and informed me that they had an issue with their dryer. They price and the location was good and was the only hotel in the area that had rooms available.

I stayed here with a group while participating in a cross country run and the staff were amazing. Jay was gracious and welcoming, and the room was in great condition. Would highly recommend staying here!

Hotels generally have subpar air conditioning but this one blew cold all night long. Breakfast was actually pretty good for a complimentary meal. The guy at the desk was very nice and even helped me book an extra room I needed. It was delightful and i can't say enough about my stay.

Excellent service and accommodating workers. The rooms were really nice and the atmosphere was great. Great place to go if you are in town for business. I highly recommend the king size beds and the complimentary breakfast.

Great service, good food and comfortable beds, 5/5 stars. The manager Jay Ratia was extremely helpful with anything from just needing extra towels to polite conversation. If I am ever in the area again I play to stay at this hotel again

Very clean hotel, good breakfast (eggs, sausage, waffles, biscuits, cereal, fruit), very accommodating staff!! The beds were comfy and the bathrooms clean. Strong air conditioning important for the warm VA weather. No complaints. Thanks again

If I could give it no stars I would. It was late and there was 2 hotels left to choose from in town. Everything else was 40mi away. BW was $119/night plus tax. NOT worth it!!! We've stayed at other BW in the past many times. Reviews were hit and miss so we decided to stay. Our room looked dirty and dated! The bed sheets had little black hairs on them, (looked like pubic hairs EWWWWwwwwww!!!!!!!!!) what looked like blood and there was crumbs on sheets. So my husband and I slept on the comforter which I'm sure wasn't much cleaner. Would have changed rooms if the other 2 people in my party hadn't already feel asleep. Whole hotel and room smelt horrid especially when the air was on. Hotel is right beside the interstate so it was super noisy. Must have had a giant on floor above us walking around; could even hear their toilet flush. Walls were paper thin- heard doors shutting all night. Worse sleep I ever had and worst hotel I've ever been in. Shower head was green and spider was crawling up wall. Fridge in room looked old and dirty. TV had only 12 channels to choose from. There was no one at front desk when we went to check out. The lady over the breakfast had to go find her. I told her that the sheets needed to be changed- that they WERE NOT changed before we came because of all the hairs and crumbs. All she said was sorry and it's hard to find good housekeeping. Breakfast was decent: water, orange juice, milk, Raisin Bran, cheerios, Frosted Flakes, sausage and biscuits, mini cinnamon rolls, bacon, and muffins. At least we got a couple hours rest so we could continue on our trip. On a plus note the ceiling was glittery.

There are 4-5 motels at this exit. We chose the BW because of the loyalty program. It is quiet, beds are comfortable and it is easy freeway access. Best rates are on the BW web site. Staff seems to be in training at the front desk.

If only I could give zero stars. The hotel itself always felt dark and uninviting. My room was fairly clean, until you look deeper and see things like pink mold growing in the showerhead. I get that this is a budget hotel, but it seems like absolutely every corner was cut: the bathrooms have no fans to ventilate steam (hence the mold), the beds are rock hard with low thread-count sheets that are gritty, the pillows are lumpy, the towels are cheap and also gritty, and the free internet is so slow and unreliable, I spent most of my time trying to figure out how to share my phone's data connection with my laptop and pray to the cell phone gods that it would work because it was significantly faster than the wifi -- and with no option to pay to upgrade my speed, even. The "food" served for breakfast was beyond the pale. I know those "eggs" came from a powder mix -- there's no way that came from a chicken. I quit after one bite; they were like flavorless yellow sponge. The owner/manager of the establishment also tried to tack on extra charges to my travelling companion for supposedly smoking in her room, completely ignoring the fact that all of his smoking patrons congregate outside her room, not 15 feet from her window and A/C unit to smoke tobacco and marijuana (we both smelled this, and I smelled it before even knowing where the smokers congregate). Utter nonsense. We checked out 3 days early to stay at the Fairfield Marriott and couldn't be happier we did. Don't stay here unless you literally can't afford anything else, and even then I would recommend checking out the Days Inn or another chain hotel.

The room was dirty. Hair in beds and room had foul Oder. I just don't understand how a hotel could not change sheets or do something about issues for a customer unfortunately this hotel will not be on my list again

Excellent,especially the staff,Sharon is awesome,Karen is also nice.We always stay at Best Western in South Hill,Virginia. We always stay there.Very good breakfast.Great place to stay.just call and make reservations,

They've tried to update it but it's definitely an older hotel. The décor is modern but still has the popcorn ceiling. Good location - easy access to the interstate and restaurants. Bed was okay. Bathroom is very small and has no ventilation. Rooms do have mini-fridge which is always nice. It was not the cleanest (or dirtiest) hotel I've ever stayed in - stuff on the carpet was gross. But it was low-priced.

I stopped in South Hill for the night while I was on a road trip to North Carolina. I had never stayed at a Best Western before and had limited knowledge of the South Hill area so I wasn't sure of what to expect. I was pleasantly surprised. Pros: Service was fast and friendly. The bathroom, foyer & beds were updated. There was a fitness center and laundry area (coin operated machines). The breakfast buffet included waffles, biscuits, gravy, eggs, bacon, cold cereal, pastries and coffee service. The hotel also had an outdoor seating area for eating and an outdoor pool. Cons: The carpet & furniture were dated. The lock on the door of the fitness center was broken. The remote said that it was designed for easy cleaning, but it was dirty. Overall, it was a comfortable stay. You can tellthat the hotel is making an honest effort to stay up-to-date and provide a pleasant stay. I would stay there again if I needed to stop in the South Hill area.

I stayed at this property the week of 10/06/2016. The toilets in the building failed to work, the internet failed to work most of the time, we had mold on the ceiling in the bathroom, dust and dirt blowing from the A/C unit . After giving management a couple of days to correct the problems in which they did not we contacted our credit card company (American Express) who we booked the hotel with for help in resolving the issue in vain. we were offered a 10% discount by (Sharon) management . We checked out and moved to another hotel across the street (Hampton)for the remainder of our stay trouble free. To date I have not seen the 10% promised it appears rather than be fair and offer a larger discount the management decided to give into greed. I will steer clear of this place on my other trips.

So we stopped here for a night and in all Honesty it was clean although run down hotel. Breakfast is free although really not worth it as food was stale and extremely Limited choices. All in all ok hotel to spend a night on our way to Georgia. Renovation is needed for this property

I was only here for 8 hours, checking in at 1 a.m. after an exhausting 18 hour day, but they had exactly what I needed: a speedy check-in / check-out, heavenly bed, hot shower, fantastic breakfast, friendly staff. I'll stay here again!

Really this hotel is like the reviews. It is decent. I didn't feel like the room was really clean. When we opened the door to the room there was a weird funky smell. I sprayed some Lysol and it went away. I thought there was green black mildew on the chair rail on the wall. But it was where they spray painted the wall and didn't bother to get the green paint off the dark brown wood. Pillows had some stains. There was stains on he white cover that the long scarf covers. If you just want a place to sleep and don't care about feeling comfortable, this is it. The pictures online are misleading. I kept feeling like something was bitting me in the bed. And the mattress was worn and uncomfortable. I will be in the area next week for business. I'm making other arrangements.

The hotel was okay. Being that they are named Best Western Plus, I guess I was expecting a lot more. The staff was exceptionally friendly, from Jay at the front desk to the person that managed the breakfast buffet. I was in room 112. The furnishings appeared to be a tad dated and the ottoman could use a good cleaning, but overall, it was sufficient. Speaking of breakfast, it was more than I expected. I would in all likelihood stay here again if my future travels took me to South Hill again.

Megan helped me check in and she was wonderful! She had a great welcoming smile and made sure that I was satisfied with all my questions and concerns. I will continue to stay here every time my family has a reunion. I also enjoyed the complimentary breakfast! Worth the money

Friendly staff where ever we have been. Comfy rooms! Good food! <3 We are enjoying our stays at the Best Western Plus and Best Western. We always look for a BW now!! So pleased with their staff and quality.l

This was a decent Best Western Plus with very friendly staff and a location near to several restaurants and stores where guests could dine or buy food and goods for a longer than overnight stay, if necessary. The pictures, however, present a much more attractive internal and external site than is the actual hotel.

Our stay here on July 30, 2016, was very pleasant. The people at the desk for check in and check out were very nice. The woman who was keeping the breakfast replenished was very nice. The room was comfortable. We will stay there again next summer if we get to go again to the family reunion nearby. Before checking out the next morning, we went to the Virginia Evans Doll Museum and the Train Museum, side by side on S. Mecklenburg Ave., and enjoyed both very much.

I wrote a review of this hotel , a few weeks ago, and posted pictures. I am not sure why it is not seen here. It is important to know that the back door to the pool DOES NOT CLOSE ALL THE WAY AND DOES NOT LOCK! When I stayed July 12th, 2016, the door remained unlocked all day and NIGHT. I went to my car at 3am and could get back in by just pushing door. No key needed. Anyone has access to this hotel from the rear/pool door.

I found Best Western Plus to be a very nice hotel. My husband and I were celebrating our wedding anniversary and decided to stay at your hotel. The staff was very courteous, the suite was nice and clean and smelled really nice. The breakfast the next morning was excellent. We really enjoyed our stay there and plan to come back and stay again just for a getaway in the near future.

We stopped here on the way to the DC area. We didn't have reservations since we didn't know how far up the road we would get. We called before arriving to see if they had two rooms available and fortunately they did. The lady at the front desk was very nice. The rooms were clean and the beds were comfortable. Our rooms did face the highway but we didn't notice any noise. We also didn't notice any noise from the adjoining rooms that others have complained about. Breakfast was good. They have two waffle irons. One makes large waffles while the other makes 4 mini waffles (perfect for kids). There was scrabbled eggs, bacon, sausage, cereal, milk, juices, etc. It was better than what many places offer for breakfast.

We had a reservation for this hotel and asked before it was made if there was parking for the boat trailer we were towing. We were told yes. When we got there, we noticed there was no extra parking lots that would accommodate our trailer or for those with RVs. The hotel did not charge for the cancellation, but we would not have picked this hotel and ended up at one without a pool.

Just needed a place to close our eyes for the night on our way to DC. There were a couple hotels off the interstate but we chose best western because they offered the best AAA rate, however, we didn't much much sleep and woke up with back aches. The hotel is clean and average. The mattress are not so comfy and it felt like a coil spring mattress. The hotel sets right off the interstate and our room faced the traffic noise. We were also put on the first floor which isn't bad but there are 2 rooms right across from the front desk. So we could hear all the midnight people traffic at the desk and in the halls. Breakfast was ok and could have been better but they ran out of items quickly and it took awhile to replace them. I would stay here again if I had to but would stay in the opposite side of the hotel and in a different floor, plus eat breakfast elsewhere.

I stayed at this hotel multiply times usually no problem with food this time the meats on the breakfast bar was cold, the bacon, the sausage. also they have lower price on website, there website, and would not give you the lower price this is not fair for large hotel as this.

Clean, friendly located very near the expressway. Shower broken but otherwise a very nice stay. This is an area with little in the way of restaurants.......but what little there is, is nearby. all in all AOK.

When arriving, noticed a bit of a musty smell but ignored it. The person at the front desk was very friendly and efficient. It went downhill from there. Went out for dinner and returned to find no one at the desk. We later found the desk clerk on our floor helping another guest. The poor clerk was all alone and had to do everything, leaving the front door unattended. Once in our room, noticed the bathroom fan was not working. Also the floor in the bathroom was dis colored and a washcloth had a stain on it. I have to mention that the windows should have been replaced 30 years ago. Another thing is that the walls are very thin ;we heard everything next door said and did. I do have to say that the bathtub looked new. Breakfast was nothing special either. If ever in the area again, will not stay here.

This was a priceline stay where we waited for who would accept our bid. This hotel is rated 2.5 stars and deserves at least that. While I slept lightly due to my own fault and was able to hear cars getting on the highway ramp, my wife slept soundly. I would stay again and request a room on the front side if the building. There was an excellent selection of breakfast options and the.biscuits were amazingly fluffy, fresh bacon and 2 waffle makers as well as eggs, sausage gravy, sausage patties, fruit, yogurt, cinnamon buns, pastries, 4 juice selections, cereal...........etc. The room was clean and Internet was easy to sign in to. I would definitely consider Best Western Plus again and especially this location.

This was an excellent place to stay. It was clean, comfortable, and the staff was extremely kind and helpful. The location was near a number of shopping and eating options. I would strongly recommend this location to others.

I stayed here again at the start of our work conference. It would be very difficult to fault this place - a large, well laid out and spotless room; very friendly staff throughout; and a really good breakfast at the start of what proved to be a challenging work week. Highly recommended and management does a great job!

Could not ask for better quality, great staff as always, great location, very clean as usual, room very clean, bed comfortable, everything worked properly. Always enjoy staying there and you will as well.

Stopped around 10:00 PM and were too tired to haul everything back to the car and keep driving. The sheets and towels appeared to be clean but that was all. Carpet was filthy, bathroom stunk like urine so we put a towel down in addition to not taking off our socks. Hairs in the shower. Awful!!! I hate to give them even one star.

1) the front desk lady was really really nice when I lost my key card in the 10mins it took to check in and get my things to door. Quick check in at 1am. 2) the beds didn't have that "comfy hotel bed" feeling. But it did have a slight smell of bleach, and I enjoy that clean smell. 3) it is noisy seeing as it's off the highway. 4) and the eggs were cold at 7am, when breakfast starts at 6:30. I'd say their warmers aren't very affective. But the staff is nice and they have military discount.

Stopped at this hotel on the way to florida. Was pleasantly surprised when i checked in and got into the room. Looked very recently renovated and it had a great theme. The bed was comfortable, room was clean and not a single hair in the bathroom. Front desk called about 15 minutes later and asked how everything was and if I needed anything, to let them know. Breakfast was good and check out was a breeze. Great hotel for a great price, will come back if in the area again.

My husband and I made a last minute decision to stop at this Best Western Plus and are so glad we did! The hotel is beautiful, spotlessly clean and very comfortable. We had a very sound nights sleep and plentiful breakfast the next morning. The front desk staff was extremely friendly and eager to make our stay perfect. If we ever return to the area we will absolutely stay here again.

Clean, Updated, and Exceptional Customer Service Wifi, and computer access. The staff was very friendly and helpful. Easy access off the interstate. Very clean hotel. Prices are very good as well. I will come back!

The bed in the room was so bad that I slept on the floor. I will be sure to check the beds before taking the room. It was so lumpy and hard that I never could have slept in the bed. It is sad that you pay all of this money for a room and you can't even sleep comfortable. I rented 2 rooms for a family funeral and no discounts for a funeral. I will be sure to let everyone know about this.

Another great stay at a wonderful hotel. Staff always so nice and great. Hotel is so clean, great location. Rooms are very clean, beds are so comfortable.Internet works great. You will always enjoy your stay there.

We were driving through and decided to stay at this hotel because it was a best western. Hotel staff was very welcoming on our arrival and even offered our 1.5 yr old daughter some milk. Room was very clean. Breakfast was hot continental eggs and sausage gravy. All in all great stop over hotel. Would stop and stay again.

I have stayed at this hotel several times and It was very clean and the staff is very accommodating. Every evening they always say welcome back and bend over backwards to help. There are other motels closer to where I am working but I come here because of the service and cleanliness of the hotel. Give them a try you will get double your money's worth.

Very nice hotel. I don't know his name, but the guy at the desk is so helpful! Got me a taxi and the best pizza. The rest of the staff is nice, as well. I had a non-smoking room, but I could smell a bit of smoke. Not the hotel's fault. I would stay here again.

Good Clean Best Western Plus. Very good beds and high speed internet. Good Breakfast too. The Motel is close to the Horseshoe Cafe, the best burgers imaginable. Motel far enough away for the Highway to be quiet too.

I would recommend this hotel to anyone. although I only stayed one night. the staff was nice and friendly. check in and check out was done smoothly and in a timely manner. The rooms were clean and comfortable.

Staff is very good (although housekeeping is too eager to get in in the morning). Breakfast was bad, eggs and sausage looked like hospital food. The room was nice and clean. Best part of the experience was front desk staff.

Very courteous staff that provided quick and efficient check in and check out. Nice clean rooms and the heating / cooling system worked very well. Very easy to get onto their network and then when we left, the breakfast was excellent. The individual preparing breakfast was cheerful, easy going and willing to please. Overall stay was excellent and I would recommend this place to others that are coming to or passing through South Hill.

I stay at this Hotel on a Regular Base. I Highly Recommend this Hotel. Every time I stay its always the same thing. Courteous Staff & very Clean. I am always very Impressed. Great Hotel. I Highly Recommend this Hotel for Business or Pleasure. I have never seen the Lobby messy or outside Appearance messy. Plus, this is a Hotel you would feel very safe with your Family or have your Daughter or Wife to stay by them self.

I was very disatified with the bathroom and the bed did not look like the bed has been changed, this was the first time this has happen in your hotel, I do not know if I would be staying there again. I hope you will make sure all the bathrooms are clean this is so important. I

My experience at this Best Western was perfect! The staff was friendly, helpful, and professional. The room was clean and breakfast was great. It is in the perfect location and I will stay here every time I travel through the area!

I have been traveling with Best Western now for the past year on business and this is another great property worth noting. Excellent staff, well trained and knowledgeable as well as clean rooms and great wifi. All I am looking for while on business. Also being recognized as a Gold member always keeps me loyal to Best Western. Thanks South Hill Inn team and keep up the good work!

Words cant explain enough! Home away from home, Jeff and Sharon are the best! Great Place to say, A place that treats you like family! Clean rooms and Great breakfast, We have been staying here off and on for weeks! I really have to say a special thanks to Jeff..For going beyond the call of duty for us and my parents.

It's an older hotel, and the room decor is in need of some updating. That said, the lobby is great, the service is top notch, and the price is very fair. We accidentally booked ourselves for the wrong day, but the situation was quickly and gracefully handled by 'Jay' at the front desk.

We have relatives in South Hill and have always stayed here. This visit was great just as all the others. You get what you pay for and it is a very clean, reasonably priced hotel to stay for pleasure and'/or business. Conveniently located and the breakfast is an added bonus.

Very hard bed; difficult to rest and woke up sore in the morning. Loud and poorly functioning air conditioning in room 216. Also ugly bathroom floor. Toilet stopped up for little reason. Wash sink is right next to hotel room door. Walls did not screen out noise in halls and other rooms at 1130 pm. Breakfast selection was better than expected. Not planning to go back there.

People who travel for work like me- know how uncertain life can be. I had to check in late Sunday night and the gentleman who helped me made it quick and easy and I was in a lovely roomie no time. The room was very nice and had everything I needed to make my trip easy, comfortable and convenient- But the most amazing part was on Wednesday when I found out I needed to extend my trip. Jay Ratia, the general manager, ensured that I could stay in my room without moving, for the same rate- even though that weekend's availability was scarce. My top concern was that I had a place, but Jay took the estra time and care to ensure that the rest of my stay here was easy- I can't say how much that means. I definitely recommend staying here- and thank you to the wonderful staff and management!

I have stayed at this property several times in the past and it is always a very nice stay, While I realize this review is a little late since I was there in May, it was still another nice stay. The rooms are always clean with working amenities and the bed sleeps great. This hotel is great for fishermen because they have outside plugins. When I am back in Virginia in 2016 for a Gaston or Kerr lake tournament this is the place I will be staying.

We only had one night...but it was so nice - from the moment we walked in the door. The staff was so friendly - the room really clean...the location the best...the linens clean and soft - the bed really comfortable - we both had a great nights sleep. Breakfast the next morning was complete - from the fruit and juice, to the hot coffee...the waffles, the eggs, the bacon...can you tell we really liked this place - and the price was great. Our room faced the highway - but we didn't have a problem at all with highway noise. The A/C was quiet and efficient - there were enough outlets for all the electronics.

We stayed here 2 Saturdays going and coming from North Carolina. It is in a great location, easy on and off to I 85 and VA 58. The breakfast was really fresh and well stocked; it was kept hot and replenished. We had a double queen room with quality linens and firm mattresses. The room itself was mediocre, but we both had very comfortable sleeping both times. The only negative we reported is that the side door of the building to the pool and parking does not require your key. It remains unlocked for anyone to enter. Not very safe. For our second stay we were charged more than the quoted rate. One phone call to Sharon, and our credit card was reimbursed. We are Best Western Rewards members, so we try to use Best Western all of the time. We have had only one complaint in 10 years, always get the best rate, and are always treated very well by the staff. I highly recommend joining the Rewards program.

Excellent time. Room was clean, staff was friendly. Continental breakfast was delicious with a good variety of food each day. It was peaceful and quiet. The wireless internet service was good. We have no complaints. We will definitely go back again.

Displeased with Best Western staff to remedy incorrect reservation issue. Neither the clerk nor customer service were helpful in avoiding a double charge for an unused room at a different location. gojnehe djjsuyuen jjduudggebfjfiifk.

Very Clean hotel, great staff. Breakfast is more than enough. Rooms are clean, beds are comfortable. Staff are friendly, kind, helpful. Location is near all shopping and eating establiskments. Checkin and Check out is quick and easy. Owners and family will always try to help and assistance.

In the past, I was pleased with my stay. This stay was very uncomfortable. Room did not smell clean, broken drawer removed from dresser instead of replaced. AC did not cool. Dirty towel left in bathroom from previous guest. General Manager did not seem to care whether I was satisfied or not.