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SureStay Plus Hotel by Best Western Keyser, Keyser

70 N Tornado Way, 26726-9498, Keyser, United States - Ver en un mapa
SureStay Plus Hotel by Best Western Keyser - Vista exterior El SureStay Plus Hotel by Best Western Keyser se encuentra en el centro de Keyser. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Nuestro SureStay Plus Hotel by Best Western Keyser de Keyser, Virginia Occidental, ofrece un confortable y asequible espacio de alojamiento en la pintoresca región de las tierras altas de Potomac. Este hotel está situado a poca distancia del Hospital Potomac Valley, la cabaña de Nancy Hanks y el colegio universitario estatal Potomac. Nuestra ubicación ofrece tranquilidad, historia y comodidad a unas tarifas muy asequibles. Si se encuentra en viaje de negocios, nuestro hotel está situado a unos 20 minutos del centro de formación Storm Mountain y de Alliant Tech Systems. Desayuno caliente gratuito todas las mañanas. Todas las habitaciones cuentan con acceso gratuito a Internet de alta velocidad y este hotel que admite mascotas está situado frente a Walmart®. Durante su estancia en nuestro hotel podrá practicar pesca y excursionismo, visitar enclaves históricos o relajarse practicando actividades al aire libre. La cabaña en la que nació Nancy Hanks, la madre de Abraham Lincoln, es una popular atracción histórica de las proximidades y se encuentra situada en las inmediaciones de la New Creek Mountain. El cercano Lago Jennings Randolph es un magnífico lugar para pasar tiempo al aire libre junto al agua, extendiéndose 8,8 kilómetros en la vertiente norte del río Potomac. Si desea pescar, practicar senderismo o natación, visite el Parque Estatal de la Montaña Dan. A solamente 30 minutos del hotel en Cumberland encontrará una gran variedad de tiendas y restaurantes. Con una superficie total de 520 metros cuadrados para la celebración de eventos, nuestro hotel cuenta con dos salas de reuniones con aforo para un total de 25 asistentes con distribución para conferencias o para 25 personas para la celebración de banquetes. Celebre su próxima reunión o evento en este espacio. También ofrecemos fantásticas tarifas para grupos, tanto grandes como pequeños.

SureStay Plus

Hotel by Best Western Keyser

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Los puntos fuertes del hotel

  • Desayuno americano completo
    Desayuno americano completo
  • Aire acondicionado
    Aire acondicionado
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2020
Basado en la opinión de 29 huéspedes
NOTA EMITIDA
Excelente
24
Muy bueno
5
Normal
0
Malo
0
Pésimo
0
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
3
De negocios De negocios
12
En familia En familia
3
En pareja En pareja
4
En solitario En solitario
0
NOTAS RESUMEN
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Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Nice Place"

4
User 10/09/2020

Rooms are clean and still look new, having just been remolded in the last year or so. Staff is nice and helpful. Located near a Walmart and other area attractions, a small place in a small town off the beaten trail.

"Best stay ever!"

5
User 30/07/2020

Deborah bittinger General Manager,my stay was great,she help me alot , I will never forget surestay plus hotel,thank you Deborah and your staff,best of the best, I was basically stranded and Deborah help me a lot, the Hotel is Extremely clean,staff is super nice and professional , I like the city also keyer,WV

"Great stay and awesome gm"

5
User 24/07/2020

This will be my third stay here and the gm Deborah was awesome at helping get me a great rate and very helpful answering any questions I had for her and it's nice having one that remembers you staying there.

"A great place to stay with a beautiful atmosphere."

5
User 08/07/2020

My husband and I were in the area visiting family, as we do every year. We've checked-in at this hotel a few times before, always having a great experience! The staff at the SureStay Plus were very helpful and respectful; and it was a even better surprise when we found out most of them are new employees! - They seemed like they have worked there for years. The rooms are modern and cozy, even though they lack a few items due to Covid-19. We always ate-out for breakfast, but the staff offered breakfast bags and sandwiches for the morning. We will always return to this Best Western, as it's the best in the area! Thank you!

"great place and nice friendly people"

5
TreasureTreeWire, Stuarts Draft, Virginia 05/07/2020

We enjoyed our stay and lots better breakfast offering than Holiday Inn we stayed at last month. People very nice and friendly had no problems and could relax. Lots in the area long with the Potomac Eagle Train Ride.

"Really enjoyed my stay"

5
User 05/07/2020

Came up for the weekend visiting friends and this place was a lovely stay for the weekend. The staff were very helpful and the room had everything I needed and was very clean. I was very comfortable here and would stay again. I especially enjoyed meeting Evan and Deborah at the front desk, they were kind and went above and beyond to make sure I had everything I needed. I love friendly faces at the door on my way coming and going daily :-)

"Weekend with family"

5
erkaamrka, Pittsburgh, Pennsylvania 29/06/2020

When we have family gatherings in the area, this hotel is always our first choice. The hotel is very well maintained, clean, and the front desk is always friendly and accommodating to any needs we may have.

"restful"

5
User 27/06/2020

great experience at hotel - staff very pleasant and hotel very nice. Hiking in area and back and forth all day - staff always present and friendly. Building is very clean and the view from our room was beautiful.

"Up and coming!"

5
User 02/06/2020

This place is nestled away from the highway but it's right next to a Wal-Mart! The GM was very kind and professional. She was prompt and efficient. The Manager of the cleaning staff made a lasting impression and her staff cleaned the room I was staying in effectively! I would stay here again!

Daydream34676286304, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Thank you, CJ, for taking time to write this kind review of our hotel. The entire team here at the SureStay Plus by Best Western strives to make your stay a memorable one. From providing a clean, safe environment, as well as making you feel at home here at our hotel, we want our customer service to be exceptional. I am elated that you found our accommodations to your liking and hope you will continue to make our SureStay Plus hotel your hotel of choice when visiting the Keyser, WV area in the future. If something is wrong, we will make it right. You should feel SURE about your stay. That is our PROMISE to you. Kindest regards, Deborah General Manager

"Happened upon excellence!"

5
User 19/05/2020

We happened upon this hotel while traveling through WV to see historic landmarks and waterfalls. The hotel is modern yet quaint, and so clean! The scenery is beautiful, and close to so many great attractions in WV. BUT! THE STAFF!! THEY ARE FANTASTIC! They are so nice and kind and hospitable!!!!!! From the front desk to the room attendants!!!! If you are ever traveling around Pittsburgh, DC, etc and are looking for a quiet, AMAZING place to stay...come here!!!!!!!

Daydream34676286304, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Thank you so much, Julesandcompany, for your kind review of our SureStay Plus by Best Western hotel. Our housekeeping staff does an exemplary job keeping our hotel clean, and our front desk staff go above and beyond to EXCEED the needs of our guests. Hospitality IS our business and ALL of our staff give their very best to provide the most memorable customer service possible to all our guests... If something goes wrong, we will make it right. You should feel SURE about your stay. That is our PROMISE to our guests. Again, thank you kindly for taking your time to submit a review and we hope you will be staying with us again when you are travelling through the Keyser, WV area... Best regards and Safe Travels! Deborah General Manager

"Excellent Choice in the Area"

5
User 13/03/2020

Traveling in the area for work and this is the nicest hotel in the immediately area. Breakfast was good, fresh and attendant was keeping resupplied. Coffee available 24/7 and the desk staff is very helpful and polite. This has become my regular choice when in the area.

Daydream62161233707, Front Office Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Thank you so much for your kind words! It is greatly appreciated! Here at Sure Stay Plus we strive to make each guest sure about their stay. It is always great to here from returning guest say thing like you have. This shows how well our staff is doing and I know they will be thrilled to here the good news! We appreciate you choosing Sure Stay Plus! Sincerely, Rebeca Saweikis Assistant General Manager Sure Stay Plus by Best Western P: 304-597-1400

"Convenient and clean hotel"

5
Goldenstarphoto, North Highlands, California 12/03/2020

The staff were extremely friendly and knowledgeable. The breakfast area was well stocked and clean. My room itself was clean and comfortable. My only complaint was the noise when neighbors closed their doors loudly, but I'm not sure that is something that could be corrected without a complete remodel of the building.

Daydream62161233707, Front Office Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Evening! Thank you for taking the time to leave us a comment on how we are doing! Each day we strive to make sure our guests are sure about their stay! I know for a fact our staff works very hard each day to maintain a clean and friendly reputation and it clearly it shows. Sadly are rooms are not noise proof and it would take a whole new remodel to fix that issue. I am glad that you enjoyed your stay regardless of the noise. We hope to see you again! Best Wishes, Rebeca Saweikis Assistant General Manager Sure Stay Plus by Best Western P:304-597-1400

"A beautiful hotel in a quaint little town"

5
User 15/02/2020

My wife and I decided to stay here on our way to Charleston. We took the wrong turn off the interstate and ended up in Keyser. We originally wanted to drive a little further, but we both agreed that we wanted to call it a day and we stopped here. From start to finish, our hotel experience was excellent in every way. From the friendly staff, the reasonable rates, the clean rooms, and the well kept facility, there's no reason not to stay here. Our king room was clean and comfortable. The shower was hot and the water pressure was much better than most hotels we've been to. We might make another wrong turn just to end up here again. We will definitely be back

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Day!!! and THANK YOU!! We are so delighted that you enjoyed your stay at the SureStay Plus in Keyser, WV. Your comments touch on the very things we try so hard to focus on every day. It warms our hearts to know we made your stay memorable. THANK YOU, a thousand times thank you! We look forward to your return visit to the wild and wonderful Potomac Highland region.

"Very nice hotel"

5
User 13/02/2020

This hotel is clean and well-kept, and the staff is friendly. Price is good although I wish hotels were cheaper. Convenient to Walmart (always find myself there at least once) and to the hospital (luckily have never been).

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Hello Donna and THANK YOU!!! We love when our guest take the time to share their thoughts about their experience at SureStay Plus by Best Western. We are glad that our friendliness and our cleanliness come through for you. That makes me feel so proud of my team. We invite you to come back and stay with us through out the year when different activities like DelFest, Burlington Apple Festival (October) and unique plays and entertainers come to the area at the local college. There is a lot more to Keyser, WV than meets the eye. Come back again soon!!!

"Be sure to stay at SureStay if you're in or around Keyser, West Virginia"

5
User 28/01/2020

I'm always a little leery of hotels in the middle of nowhere and I was dreading a business trip to West Virginia. It turned out to be an amazing journey with the beautiful mountains and the friendly people. Be sure to pack your camera! I was very happy with this hotel. It was very clean and the staff were all friendly and professional, especially the manager, Dee. There were great food choices nearby, including Castiglia's - a fabulous Italian eatery that had THE best eggplant. The servings are large enough to feed a family of four. Great trip.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Hello and THANK YOU so much for sharing your experience with our SureStay Plus by Best Western in Keyser, WV. It's gratifying when a guest has a wonderful experience. Your satisfaction with our friendliness and cleanliness are what we strive for EVERY DAY!!! We are delighted that you enjoyed your stay. Please come back and visit us again, in the wild and wonderful backwoods of West Virginia! Sincerely

"Great Staff"

5
User 09/12/2019

We stayed at this hotel for a meeting. The staff could not have been any more helpful or friendly. The hotel itself had all the ammenities you could need while away from home. It was very clean and quiet. The breakfast was good and had multiple options. It is also very close to shopping amenties. I would definately recommend this hotel.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Day!!! Thank you so much for taking the time to share your thoughts regarding the SureStay Plus in Keyser, WV. We sincerely value and appreciate your feedback. We invite you to return and stay with us again in the wild and wonderful mountains of West Virginia. Warm Regards,

"SureStay Keyser"

4
mharris107, Atlanta, Georgia 04/12/2019

This was my first time staying at a SureStay. I was pleasantly surprised. The staff was great and the property met my expectations. The daily breakfast was good. The location is perfect for our needs when visiting WV.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Morning and Thank you for taking the time to leave some feedback about your stay. I love that we met your expectations, and we hope to exceed them in the future. We look forward to your staying with us again, at SureStay Plus in Keyser, WV. Thanks again....

"Business trip"

5
Patricia G, Lake Lynn 08/11/2019

The hotel was clean and well kept. I would recommend this hotel to anyone traveling to Keyser, WV. The only problems were hotel guests banging doors when leaving their rooms at night. This is just a disrespectful thing and not a hotel issue.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Day and thank you for taking the time to leave feedback regarding your stay. I'm delighted that you liked your stay and that you would recommend us. THANK YOU!!!!!!!!! I'm sorry to hear that other guests made too much noise during the night. We will sincerely try to make sure that our night staff keeps their ears open to insure that quiet time is being observed. Thank you again for staying with us and we look forward to your next visit here at SureStay Plus in Keyser, WV.

"Half way to Cass WV"

5
951Bill951, Warminster, Pennsylvania 16/10/2019

A stop on our way to Cass WV. We stopped here since we have used this hotel many times over the past 5 years. We have always found the property clean, the staff helpful and the breakfast very good (waffles are the best)

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Morning and THANK YOU!!! On behalf of the entire staff here at the SureStay Plus hotel we sincerely appreciate your taking the time to share your opinion with the world. ;) We love to make our guests happy and we strive to be friendly, helpful and to keep our hotel clean and in proper working working order. Glad you love the waffles. We look forward to your future visits to the wild and wonderful mountains of West Virginia.

"SureStay Plus Hotel by Best Western Keyser, WV"

5
User 26/09/2019

The staff at the front desk was very friendly and extremely helpful. We were making arrangements for our motorcycle club to use this hotel next year for our annual rally. Dee was so enthusiastic and welcoming that we can hardly wait it next year to share this wonderful hotel with our biker buddies.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
GOOD MORNING!!!!!!!!!!!! Hi Ruth It was such a pleasure to speak with you. We are looking forward to having your group stay with us. I am delighted that you chose us and hope we can meet or exceed your expectations. SEE YOU NEXT YEAR!!

"Nice Hotel"

4
K9898RVsandrac, Keyser, West Virginia 24/09/2019

Nice hotel for the price and location. Staff was very friendly and went way above what was required to ensure a pleasant stay. Beds are comfortable. Only downside is there are no king size beds in any rooms.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Happy Day... Thank you for taking the time to leave your review of the SureStay Plus by Best Western in Keyser, WV. I am delighted that my staff made your stay a pleasant one. Our mission is to make our guests happy and to make sure they keep coming back year after year. Your wish for a king size bed is on the list of future enhancements. We want our guests to be happy in every way. Thank you again for taking the time to review our hotel and we look forward to having you visit us again in the heart of the wild and wonderful West Virginia mountains!!

"A must stay"

5
countrygirl12478, Grafton, West Virginia 14/09/2019

I would definitely recommend staying in this hotel. The new upgrades are amazing. They have smart TV's, super comfortable beds, high quality towels with an amazing breakfast menu. The staff was extremely friendly and welcoming.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Dear Countrygirl12478, Thank you so much for staying at the SureStay Plus by Best Western in Keyser. We love that you noticed the upgrades and they make you want to come back!!! Our entire team works very hard and making sure our guest feel welcomed and I am so proud of them for making that a reality for your stay. We look forward to see you again soon in the wild and wonderful mountains of West Virginia!!! :)

"Chay is the best!"

5
User 09/09/2019

After having a motorcycle breakdown for 5 hours in Keyser our day was ruined. Chay made room for us and made sure when we got there that all our needs were met. Thank you!! We will definitely be back. The rooms were clean and comfortable.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Hello Rebecca C and thank you for leaving a review of our property. I'm so sorry that you had troubles on your adventure. I'm glad that Chay was able to make it better for you. We appreciate that you found the SureStay Plus by Best Western in Keyser, WV and delighted that if you find yourself passing this way again, you will choose our property for your future stays. Please come again soon, fall in the West Virginia, on a motorcycle will be amazing!!! Safe journey to you Sincerely,

"Nice stay"

5
DACH89, Dover, Delaware 02/09/2019

The room was very comfortable. We had everything we needed and were accommodated with any extras (like shampoo and extra towels) right away and with smiles. The beds were also very comfortable to sleep on.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Hell DACH89 and thank you!!! We really appreciate the time and effort you took to leave your feedback about the SureStay Plus by Best Western in Keyser, WV. It is wonderful to know that we were able to meet your needs and that you really enjoyed the beds. Our sincerest wish is that anytime you come to visit the Keyser, WV area or you are just passing through, that you will make us your home away from home. Sincerely

"Keyser"

5
User 02/09/2019

Dee and crew outstanding, morning breakfast was always fresh and hot. Housekeeping goes above and beyond to accommodate you. They front desk personnel our very friendly and go out of their way to make sure you are completely satisfied with you stay.. check in and check out very quick and smooth.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Day rneely2019, Thank you so much for taking the time to leave some feedback about the SureStay Plus by Best Western, in Keyser, WV. We love to make sure that our guests are well cared for and even more delighted that we make that happen for you. Our true desire is that you will always stay with us when you are in the Keyser, WV area. It is a pleasure to be of service Sincerely,

"Clean and freindly"

4
lorawv, Scott Depot, West Virginia 08/08/2019

The hotel was clean, breakfast was really good and the staff was great. The rooms are on the small side for the price.However, there is a huge bright light behind the bed and it felt like I was in a hospital bed! A bedside lamp would be nice.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Good Day lorawv, I love that you took the time to review our hotel. We appreciate your efforts for doing so. I love that the hotel was clean and that my staff was "great". We will take your suggestion for a bedside lamp and add it to the our wish list of future improvements for our guests. Who knows, maybe the next time you come for a visit your room will have a bed side lamp. Thank you for taking the time to leave a review. We appreciate it very much and here at the SureStay plus by Best Western our delight is in making sure our guests are delighted as well. Come back and visit us again soon. Sincerely

"Reunion weekend"

5
Wilson W, Micco 17/07/2019

We stayed here June 7-9, 2019. Very pleasant staff, great accommodations, clean and well kept. We Would not think twice about staying here again if we traveled this way! Nice breakfast with variety each day we were here.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
THANK YOU!! Thank you for taking the time to leave a review. I am delighted that you enjoyed your stay. I love that you found your accommodations clean and well kept. We work diligently to make this all happen for our guests and it is very rewarding to know we succeeded. I gives me great joy to know that you will stay at the SureStay Plus by Best Western for your future lodging needs. Sincerely

"College visit clean and quiet"

4
Archerd151, Washington Township, New Jersey 15/07/2019

We stayed here on a recent college visit to Potomac State college. The hotel was clean and quiet. The expanded continental breakfast included make yourself malted waffles and pancakes. The hotel provided salon selective toiletries. The location was about ten minutes to downtown and has a Walmart and a Ponderosa in walking distance . It is noted that this chain is no longer owned by Wyndham and is part of the Best Western chain.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
THANK YOU for staying with us. We are delighted that you found our room clean and that you enjoyed the breakfast selection. Our desire is to make every guest enjoy their stay and want to come back to the mountains of West Virginia. We hope you will stay at the SureStay Plus by Best Western in your future travels. Again, thank you! Sincerely

"Group trip "

5
Nancy L, Pottstown, Pennsylvania 27/06/2019

We can't say enough nice things about this motel and the service. We took a group of 18 people from PA to stay here for 2 days while we toured areas in WV. The General Manager Dee is friendly, personable and helpful. And I particularly want to commend front desk clerk Rebecca. So friendly and helpful, allowed us to have an ice cream social in the breakfast area (which is clean and spacious) in the evening. Everyone in our group commented on how nice the motel was. Only thing it lacks is a swimming pool!

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Hello Nancy, It is wonderful to see your review and that you enjoyed your stay with us here at the SureStay plus by Best Western in Keyser. We work very hard to try and make every guests stay a pleasant one and it makes us all very happy to know that we succeeded in doing that for you during your stay. I'm looking forward to your next visit. Thank you again, for telling the world about your stay. Sincerely

"Small town welcome for out-of-town guests"

5
User 23/05/2019

Along with family members staying in several rooms of the hotel, we were given the utmost care and accomodating attention during our stay for memorial service for our bereaved sister. Wonderful staff at this hotel.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
We are delighted that you enjoyed your stay at Microtel Inn & Suites in Keyser, WV. We love our guests and hope you'll come back to the area for a wonderful West Virginia Mountain region vacation. :)

"shoret atay"

5
Bolyard, Columbus Grove, Ohio 17/05/2019

Last minute trip due to death in family. EVERYONE was very helpful and professional. Haven't got anything negative to say about hotel but phone reception in the area was low. Have relation in the area and will stay here again.

Daydream62161233707, General Manager at SureStay Plus Hotel by Best Western Keyser, responded to this review
Hello, Le me express my sincerest condolences on your loss it is never easy to lose a loved one and know that it can be difficult. I am delighted that my staff was helpful and professional and that you enjoyed your stay. I hope we will see you again in the future when you come to West Virginia to visit family. Thank you for your feedback. We look forward to seeing you in the future.

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.

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